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HP ZBook 14 Mobile Workstation Hardware Reference Manual

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1. ccceeeeceeeeeeeececeee cee eeeeeeeeeeeeeeeeceeaaaeeaeeeeeeeeeeeeeeeeeseneennaaaeess 43 Removing the solid state drive flash memory cccccceeeceeeeeeeeeeeeeeeeeceeeeseeeetetaeeeeeeeeee 43 Je EE 46 1 Product features Standard features Thank you for purchasing an HP thin client We hope you have years of use from our thin clients Our goal is to provide you with award winning clients that are easy to deploy and manage with the power and reliability you expect The next sections describe the features of the thin client For a complete list of the hardware and software installed on a specific model visit http www hp com and search for your specific thin client model The following features are common to all HP thin clients e no hard drives or diskette drives e 5 minutes or less hardware setup time e central deployment and management using HP Management Solutions Various options are available for your thin client For more information about available options visit the HP website at http www hp com and search for your specific thin client model Standard features 1 A CAUTION Ensure that the write filter is enabled after committing necessary configurations to the thin client flash drive During normal operation of the thin client the write filter must be enabled Also ensure that Page File is not enabled on thin clients with flash memory storage Failure to follow these required actions can vo
2. Do not put thin clients in drawers or other sealed enclosures Do not place a monitor or other object on top of the thin client Thin clients require proper ventilation to maintain operating temperatures Non supported orientation 41 D Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing electrostatic damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded Thin Client chassis Wrist straps are flexible straps of 1 megohm 10 percent resistance in the ground cords To provide proper grounding wear the strap snug against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when stand
3. 32 power output 33 power supply 33 rated output current 33 relative humidity 32 temperature 32 thin client 32 specifications memory 16 SSD removing 43 stand attaching 9 supported mounting options 31 supported orientations 39 horizontal 39 under monitor stand 39 vertical 39 T temperature specifications 32 tower stand 9 U USB devices installing 14 USB ports 2 0 2 3 14 3 0 2 location 2 3 14 maximum size 14 V vertical orientation 39 VGA port location 3 Ww warnings burn 7 14 18 23 electric shock 7 10 23 34 grounding plug 7 NIC receptacles 7 websites HP 1 options 1 Windows Logo Key 5 Index 47
4. Shipping information 9 Carefully pull the SSD out of the socket Store the SSD carefully until it can be installed in the returned computer 10 Rotate the fan assembly down push the fan assembly latch 1 toward the front of the computer lower the assembly 2 until it stops and then release the latch 11 Replace and latch the access panel and then reinstall the I O panel Important service repair information 45 Index A access panel removing 10 replacing 12 altitude specifications 33 B battery replacing 34 Cc cable lock 27 cable lock slot 3 cautions attaching the stand 9 damage to flash storage device 2 38 electric shock 7 10 17 23 HP Quick Release 30 installing SODIMMs 17 removing the battery 34 securing the power cable 8 static electricity 7 thin client orientation 39 41 ventilation 41 write filter 2 38 components front panel 2 keyboard 4 mouse 5 rearpanel 3 D dimensions 32 dual mode DisplayPort 1 2 ports location 3 E electrostatic discharge 42 Ethernet connector location 3 46 Index F fiber NIC port location 3 Flash drive activity LED location 2 flash memory removing 43 front panel components 2 function keys 5 G grounding methods 42 H half height PCle 2 0 card installing 23 half height PCle 2 0 expansion slot location 3 hardware specifications 32 headphone port location 2 hood sensor 26 horizontal orientation 39 humidity specifications 32 l installat
5. power cord and turn on the computer Lock any security devices that were disengaged when the computer cover or access panel was removed Installing a half height PCI Express 2 0 card 25 Security The thin client is equipped with a hood sensor You may also use a cable lock to secure the computer For an additional layer of security you may purchase a port cover to prevent unauthorized access to the rear ports Hood sensor The hood sensor is a combination of hardware and software technology If the access panel is removed the hood sensor is released and the computer alerts local users to tampering or removal of the access panel 26 Chapter 2 Hardware changes Cable lock These thin clients are designed to accept a security cable lock This cable lock prevents unauthorized removal of the thin client as well as locking devices installed inside the case To order this option visit the HP website at http www hp com and search for your specific thin client model 1 Locate the cable lock slot on the back panel 2 Insert the cable lock into the slot and then use the key to lock it Security 27 Mounting the thin client HP t620 Thin Client HP recommends mounting the thin client in the vertical tower orientation with the HP logo right side up Mounting in other orientations may result in decreased performance under certain conditions operating the computer with limited power to prevent overheating is one such
6. the system board 11 Connect the cable connector from the new battery to the system board 12 Carefully press the new battery down to adhere the battery securely to the system board 13 If the computer is an HP t620 PLUS Thin Client perform the following steps a Ifthe cables from the PCle riser card were disconnected in step 7 c reconnect them b Align the riser card with the socket on the system board and press the riser card firm into the socket al el Kl A Ee dr Ween Ap Ta DL weg fini KI CR H ec gt Wat Ey NOTE The riser card can be installed in only one way Match the notch on the card with the tab on the socket 36 Appendix B Removing and replacing the battery c Ifa PCle card was installed reinstall it For instructions see Installing a half height PCI Express 2 0 card on page 23 d Rotate the fan assembly down push the fan assembly latch 1 toward the front of the computer lower the assembly 2 until it stops and then release the latch 14 Replace and latch the access panel and then reinstall the I O panel 15 Replace the computer stand 16 Reconnect the power cord and turn on the computer 17 Lock any security devices that were disengaged when the computer cover or access panel was removed HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go
7. to http www hp com and search for recycle Batteries battery packs and accumulators should not be disposed of together with the general household waste In order to forward them to recycling or proper disposal please use the public collection system or return them to HP an authorized HP partner or their agents The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 or the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaways or promotions Contact a qualified Taiwanese recycler for proper battery disposal ey Ee ASL C Thin client operation Z CAUTION Ensure that the write filter is enabled after committing necessary configurations to the thin client flash drive During normal operation of the thin client the write filter must be enabled Also ensure that Page File is not enabled on thin clients with flash memory storage Failure to follow these required actions can void the warranty of the flash storage device In the event of damage to the flash storage device due to operation with a disabled write filter or enabled Page File the damage will not be covered by HP warranty For more information about write filter usage see the operating system guide for your thin client available at http www hp com support manuals thinclients Routine thin client care Use the following information to properly care for your thi
8. Gi Hardware Reference Guide HP t620 Flexible Series Thin Client Copyright 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Microsoft and Windows are U S registered trademarks of Microsoft Corporation The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hardware Reference Guide HP t620 Flexible Series Thin Client Second Edition November 2013 Document Part Number 730525 002 About This Book Z WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life A CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information E NOTE Text set off in this manner provides important supplemental information iv About This Book Table of contents T Ge TOIS aa 1 ota dard Teatres jn2 2 e ecncces cevveaeecccecssatet cesgaaiaedacesdansaedese
9. May perform other functions in other software applications 8 Editing keys Include the following Insert Home Page Up Delete End and Page Down Hold Ctrl and Alt while pressing Delete to restart the thin client Available in select geographic regions For local sessions applies only to thin clients running Windows Embedded Standard For full screen remote Windows sessions applies to all thin clients 4 Chapter 1 Product features Windows Logo Key Use the Windows Logo Key in combination with other keys to perform certain functions available in Windows operating systems Windows Logo Key Tab Switch between open items Windows Logo Key e Open My Computer Windows Logo Key f Search for a file or folder Windows Logo Key Ctrl f Search for computers Windows Logo Key m Minimize all windows Windows Logo Key Shift m Undo minimize all Windows Logo Key Break Display the System Properties dialog box Windows Logo Key r Open the Run dialog box Additional function keys The following key combinations also work on all thin clients regardless of operating system Alt Esc Cycles through minimized applications Alt Tab Cycles through open applications Alt Shift Tab Switches to the previous session Special mouse functions Most software applications support the use of a mouse The functions assigned to each mouse button depend on the software applications you
10. are not supported Ey NOTE The system does not operate properly when unsupported SODIMMs are installed 16 Chapter 2 Hardware changes Populating SODIMM sockets There are two SODIMM sockets on the system board The sockets are labeled DIMM1 and DIMM2 A Item Description System Board Label Socket Color 1 SODIMM1 socket DIMM1 Black 2 SODIMM2 socket DIMM2 White The system operates in single channel mode Ey NOTE If both SODIMM sockets are populated with dual sided SODIMMs the system memory speed is reduced to 1333 MHz Installing SODIMMs Z CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning the following procedures be sure that you are discharged of static electricity by briefly to
11. are using Special mouse functions 5 Serial number location Every thin client includes a unique serial number located as shown in the following illustration Have this number available when contacting HP customer service for assistance 6 Chapter1 Product features 2 Hardware changes Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide Z WARNING To reduce the risk of personal injury or equipment damage from electric shock hot surfaces or fire Disconnect the power cord from the power outlet and allow the internal system components to cool before you touch them Do not plug telecommunications or telephone connectors into the network interface controller NIC receptacles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information The Safety amp Comfort Guide is located on the HP website at http Awww hp com ergo Z WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure t
12. condition When the integrated fiber NIC is installed in the standard chassis and the chassis is mounted in the horizontal orientation the maximum ambient temperature for device operation is reduced to 35 C 95 F HP t620 PLUS Thin Client There is no orientation limitation for PLUS configurations However optimal performance will be obtained in the vertical tower orientation This thin client incorporates four mounting points on the right side of the unit These mounting points follow the VESA Video Electronics Standards Association standard which provides industry standard mounting interfaces for Flat Displays FDs such as flat panel monitors flat displays and flat TVs The HP Quick Release connects to the VESA standard mounting points allowing you to mount the thin client in a variety of orientations Ey NOTE When mounting to a thin client use the 15 mm screws supplied with the HP Quick Release To use the HP Quick Release 1 Remove four screws from the right side of the computer 28 Chapter 2 Hardware changes 2 Using four 15 mm screws included in the mounting device kit attach one side of the HP Quick Release to the thin client as shown in the following illustration 3 Using four screws included in the mounting device kit attach the other side of the HP Quick Release to the device to which you will mount the thin client Make sure the release lever points upward Mounting the thin client 29 4 S
13. dvatienccaunasinceeessatedacceedesdacad edgy dsdenatatacseedavtaceees 1 Front panel eelef 2 Rear panel COMPONCSMIMS ssia a aa aaa aa aa aaah 3 Using the keyboard 22 2 c cecccccecceteeeeeeeecceenecenedecqnuecceteeeeauaecedecesanaeeedueeceaaaecaesedeenaanecesseecaubeedecensaecteneees 4 Windows Logo EE 5 Additional ege EEN 5 Special MOUSE FUNCTIONS 000 eee eecce cece eee eee eee e eee te teeta eee eeaaaaaaecaecaeeceeeeeeeeeeeeeeeeseesesecaaaeaaesaesaeeeeeeeeeeeeeess 5 Serial number Jogaton eseeee teE EES 6 SE TT LEE 7 WealrminGs and CAUTIONS EEN catia de eeceddepagsedeetdsekedcea sd TANE 7 CONMECTING the power Cord WE 8 Attaching the Staind ccccccccecneeeeesecneeeeeencceteeeseccaastensbecneeeesaeceeneeeuecateeeeaeceqaesnsaeenaaensaaceqaaeenecceseeennes 9 Removing and replacing the ACCESS Dame 10 Removing the access Panel is ccccsseecivessrcbencdeeseeas aasi NTARE Seele cede SE 10 Replacing the ACCESS panel cccceccecceeeeeeeeceeeeeeeeaaeeeeceeeeeeeeeeeeseesecaaaaaeaeeseeeeeeeeeeeteneeeees 12 Installing internal USB flash drives eee eect eee eeeeeee eee eeee eens ee eeeeeaaeeeeeeeeeeeeeceeeeaeeeesseeeaaeeeseenaeenes 14 Installing additional MEMOPY sosirii aana A deEEeERENEdE SEENEN EES 16 SODIMM G eebe ergoe ege chase ence ENEE ee toes 16 DDR3L SDRAM SODIMM S etre ER E EARE EREA AARAA ERA 16 Populating SODIMM SOCKCUS nasisisi iN 17 Installing GCODIMMs cece eter cere tte ee eee eiar ENEE EENAA REEE NAAKTEN EA 17 In
14. e devices connected at boot up or subsequently disconnected determine which video ports are enabled and which is disabled If a VGA device is connected at boot up then only one DisplayPort port may be used If the VGA device is subsequently disconnected then both DisplayPort ports are enabled If a VGA device and one DisplayPort device are connected at boot up then the other DisplayPort port is disabled If the VGA device is subsequently disconnected then that DisplayPort port is enabled If two DisplayPort devices are connected at boot up then the VGA port is disabled If one or both DisplayPort devices are subsequently disconnected the VGA port is enabled Rear panel components 3 Using the keyboard 1 Caps Lock key Activates deactivates the Caps Lock feature 2 Scroll Lock key Activates deactivates the Scroll Lock feature 3 Num Lock key Activates deactivates the Num Lock feature 4 Ctrl key Use in combination with another key its function depends on the application software you are using 5 Windows Logo Keyt Opens the Start menu in Windows Use in combination with other keys to perform other functions For more information see Windows Logo Key on page 5 6 Alt key Use in combination with another key its function depends on the application software you are using 7 Application key Similar to the right mouse button opens pop up menus in a Microsoft Office application
15. e disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system and then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices 5 Remove the computer from the stand and lay the computer down with the right side up 6 Remove the computer access panel and back I O panel See Removing and replacing the access panel on page 10 WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before you touch them 7 If the computer is an HP t620 PLUS Thin Client push the fan assembly latch 1 toward the front of the computer and rotate the assembly 2 up and out of the way 8 Locate the USB flash drive ports on the system board 14 Chapter 2 Hardware changes 1 USB 1 port 2 USB 2 port USB 2 0 flash drive maximum dimensions 55 USB 2 0 flash drive maximum dimensions 65 mm L x 16 mm W x 8 mm H mm L x 25 mm W x 10 mm H YNOTE Be sure that the USB flash drive to be installed does not exceed the maximum size for that USB port 9 Align the USB flash drive with the USB port and press the drive firmly into the port until it is securely seated 10 Ifthe computer is an HP t620 PLUS Thin Client rotate the fan assembly down push the fan assembly la
16. he computer and rotate the assembly 2 up and out of the way 18 Chapter 2 Hardware changes 8 Locate the memory compartment on the system board 9 Ifa fiber NIC is installed move the cable carefully out of the slot in the memory compartment cover 10 Remove the two screws and springs 1 securing the memory compartment cover Ey NOTE Be sure to retain the two screws and the springs beneath them ee oo E WW a I L UU UV aie 11 Slide the memory compartment cover 2 slightly toward the front of the computer to free it and then lift it out of the chassis Installing additional memory 19 12 To remove a SODIMM press outward on the two latches 1 on each side of the SODIMM rotate the SODIMM up 2 and then pull the SODIMM out of the socket 3 a 13 Slide the new SODIMM 1 into the socket at approximately a 30 angle and then press the SODIMM into the socket 2 so that the latches lock it in place e Ey NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket 20 Chapter 2 Hardware changes 14 Hold the memory compartment cover with the fiber NIC slot toward the front of the computer and then set the memory compartment cover 1 over the SODIMMs Paai Wi 15 Ifa fiber NIC is installed move the cable carefully into the slot in the memory compartment cover 16 Line up the screw holes in the me
17. he enclosure before re energizing the equipment A CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning the following procedures be sure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic discharge on page 42 for more information When the computer is plugged into an AC power source voltage is always applied to the system board To prevent damage to internal components you must disconnect the power cord from the power source before opening the computer Warnings and cautions 7 8 Connecting the power cord 1 4 5 Plug the female end of the power cord into the power supply brick 1 Connect the other end of the power cord to an electrical outlet 2 Connect the round end of the power supply cord to the power supply connector on the rear of the computer 3 Use the slot 4 on the side of the retractable power cord retention hook to pull the hook out Press the power cord into the retention hook 5 and bundle any excess power cord A CAUTION Failure to secure the power cable with the retention hook may result in the power cord becoming disconnected causing loss of data Chapter 2 Hardware changes Attaching the stand Z CAUTION The computer must be operated with the stand attached to ensure proper airflow around the computer The computer can be used in either a tower or horizon
18. id the warranty of the flash storage device In the event of damage to the flash storage device due to operation with a disabled write filter or enabled Page File the damage will not be covered by HP warranty For more information about write filter usage see the operating system guide for your thin client available at http Awww hp com support manuals thinclients Ey NOTE Your computer model may look different than the model in the following illustrations Front panel components For more information go to http www hp com and search for your specific thin client model to find the model specific QuickSpecs 1 Power button 4 USB 3 0 ports 2 2 Flash drive activity LED 5 Microphone port 3 USB 2 0 ports 2 6 Headphone port 2 Chapter 1 Product features Rear panel components For more information go to http www hp com and search for your specific thin client model to find the model specific QuickSpecs 1 Half height PCle 2 0 expansion slot 8 PS 2 keyboard port 2 Serial port 9 PS 2 mouse port 3 Parallel port 10 Serial port Optional VGA port or fiber NIC port 4 Retractable power cord retention hook 11 Audio line in port 5 Ethernet RJ 45 port 12 Audio line out port 6 USB 2 0 ports 2 13 Power 7 Dual mode DisplayPort 1 2 ports 2 14 Cable lock slot Available on some models Refer to the model specific QuickSpecs at www hp com for details Th
19. ing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider Ey NOTE For more information about static electricity contact an HP authorized dealer reseller or service provider 42 Appendix D Electrostatic discharge E Shipping information Shipping preparation Follow these suggestions when preparing to ship the thin client 1 Turn off the thin client and external devices 2 Disconnect the power cord from the electrical outlet and then from the thin client 3 Disconnect the system components and external devices from their power sources and then from the thin client 4 Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them Ey NOTE For environmental nonoperating ranges see Specifications on page 32 Important service repair information In all cases remove and safeguard all external options before returning the thin client to HP for repair or exchange In countries that support customer mail in repair by returning the same unit to the customer HP makes every effort to return the repaired unit with the same internal memory and flash modules that were sent In countries that do no
20. ion guidelines 7 installing half heightPCle 2 0 card 23 memory 16 SODIMMs 16 USB devices 14 K keyboard function keys 5 layout 4 Windows Logo Key 5 L line in audio port location 3 line out audio port location 3 M memory installation 16 socket population 17 specifications 16 microphone port location 2 mounting options on back of monitor stand 31 on wall 31 under desk 31 mounting thin client 28 mouse functions 5 N non supported orientations in a drawer 41 under a monitor 41 O options 1 27 P parallel port location 3 PCle 2 0 card half height installing 23 PCle 2 0 expansion slot location 3 power button location 2 power cord connection 8 power output specifications 33 power port location 3 power supply specifications 33 preventing electrostatic damage 42 PS 2 keyboard port location 3 PS 2 mouse port location 3 R rated output current 33 rear panel components 3 recycling 37 relative humidity specifications 32 removing access panel 10 battery 34 flash memory 43 solid state drive 43 SSD 43 replacing access panel 12 battery 34 retention hook location 3 RJ 45 connector location 3 routine care 38 S security 26 cable lock 27 hood sensor 26 serial number location 6 serial port location 3 service repair 43 shipping preparation 43 SODIMMs installation 16 socket population 17 solid state drive removing 43 specifications altitude 33 dimensions 32 hardware 32 humidity
21. l outlet To remove and replace the battery 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system and then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer from the stand and lay the computer down with the right side up 6 Remove the computer access panel and back I O panel See Removing and replacing the access panel on page 10 34 Appendix B Removing and replacing the battery S If the computer is an HP t620 PLUS Thin Client perform the following steps a Push the fan assembly latch 1 toward the front of the computer and rotate the assembly 2 up and out of the way b Ifa PCle card is installed remove it carefully c Pull the riser card out of the socket and carefully move it to one side Disconnecting the cables from the PCle riser card is not necessary 35 8 Locate the battery on the system board 9 Carefully pry the battery up from the system board 10 Unplug the battery cable connector from
22. lide the side of the mounting device attached to the thin client 1 over the other side of the mounting device 2 on the device on which you want to mount the thin client An audible click indicates a secure connection When attached the HP Quick Release automatically locks in position You only need to slide the lever to one side to remove the thin client Z CAUTION For proper function of the HP Quick Release and a secure connection of all components both the release lever on one side of the mounting device and the rounded opening on the other side must face upward 30 Chapter 2 Hardware changes Supported mounting options The following illustrations demonstrate some of the supported mounting options for the mounting bracket Mounting the thin client 31 A Specifications For the latest specifications or additional specifications on the HP t620 Thin Client or the HP t620 PLUS Thin Client go to http www hp com go quickspecs and search for your specific model to find the model specific QuickSpecs Dimensions Width HP t620 Thin Client 40 mm 1 57 in Width HP t620 PLUS Thin Client 65 mm 2 56 in Depth 240 mm 9 45 in Height without stand 219 70 mm 8 65 In Height with stand 220 mm 8 66 in Temperature Range fanless design Operating 10 C to 40 C 50 F to 104 F With the fiber NIC is installed 10 C to 35 C 50 F to 95 F max rate of change is 10 C per hour or 18 F per hour Nonope
23. mory cover with the screw posts in the chassis and then fasten the two screws 2 with the springs to secure the memory compartment cover 17 If the computer is an HP t620 PLUS Thin Client rotate the fan assembly down push the fan assembly latch 1 toward the front of the computer lower the assembly 2 until it stops and then release the latch 18 Replace and latch the access panel and then reinstall the I O panel 19 Replace the computer stand Installing additional memory 21 20 Reconnect the power cord and turn on the computer 21 Lock any security devices that were disengaged when the computer cover or access panel was removed The computer automatically recognizes the additional memory when you turn on the computer 22 Chapter 2 Hardware changes Installing a half height PCI Express 2 0 card You may install an optional half height PCI Express PCle card in the HP t620 PLUS Thin Client A riser card is installed in this computer by default Z WARNING To reduce the risk of personal injury or equipment damage from electric shock hot surfaces or fire disconnect the power cord from the power outlet and allow the internal system components to cool before you touch them To install a PCle card 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as USB flash drives from the computer Turn off the computer properly through the ope
24. n client e Never operate the thin client with the outside panel removed e Keep the thin client away from excessive moisture direct sunlight and extreme heat and cold For information about the recommended temperature and humidity ranges for the thin client see Specifications on page 32 e Keep liquids away from the thin client and keyboard e Turn off the thin client and wipe the exterior with a soft damp cloth as needed Using cleaning products may discolor or damage the finish 38 Appendix C Thin client operation Supported orientations HP supports the following orientations for the thin client Z CAUTION You must adhere to HP supported orientations to be sure that your thin client functions properly NOTE HP t620 standard slim chassis HP recommends mounting the thin client in the vertical tower orientation with the HP logo right side up Mounting in other orientations may result in decreased performance under certain conditions operating the computer with limited power to prevent overheating is one such condition Supported orientations 39 40 Appendix C Thin client operation Non supported orientation HP does not support the following orientations for the thin client Z CAUTION Non supported placement of thin clients could result in operation failure and or damage to the devices CAUTION Thin clients require proper ventilation to maintain operating temperature Do not block the vents
25. rating 30 C to 60 C 22 F to 140 F max rate of change is 20 C per hour or 36 F per hour Specifications are at sea level with altitude derating of The operating temperature range when the thin 1 C 300 m 1 8 F 1000 ft to a maximum of 3 Km 10 000 client is attached to a flat panel using the HP Quick ft with no direct sustained sunlight Upper limit may be Release is 10 C to 35 C 50 F to 95 F limited by the type and number of options installed Relative Humidity non condensing Operating 10 to 90 max wet bulb temperature is 28 C or 84 2 F Nonoperating 5 to 95 max wet bulb temperature is 38 7 C or 101 6 F 32 AppendixA Specifications Maximum Altitude unpressurized Operating max allowed rate of change is 457m per minute or 1500 ft per minute Nonoperating max allowed rate of change is 457m per minute or 1500 ft per minute 3048 m 9144m 10 000 ft 30 000 ft Power Supply Operating Voltage Range Rated Line Frequency HP t620 Thin Client 100 VAC to 240 VAC 50 Hz to 60 Hz HP t620 PLUS Thin Client 100 VAC to 240 VAC 50 Hz to 60 Hz Power Output maximum 65 W 85 W Rated Output Current maximum 3 33 A 4 36 A Output Voltage 19 5 V dc 19 5 V de 33 B Removing and replacing the battery WARNING Before removing the side access panel be sure that the thin client is turned off and the power cord is disconnected from the electrica
26. rating system and then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices A CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer Remove the computer from the stand and lay the computer down with the right side up Remove the computer access panel and back I O panel See Removing and replacing the access panel on page 10 Push the fan assembly latch 1 toward the front of the computer and rotate the assembly 2 up and out of the way Installing a half height PCI Express 2 0 card 23 8 Locate the slot in the riser card 9 Slide the expansion slot cover left and remove it 24 Chapter 2 Hardware changes 10 Align the PCle card connectors with the slot in the riser card and the metal tab at the end of the 11 12 13 14 15 card with the slot in the chassis Press the PCle card firmly into the slot in the riser card until it is securely seated and the tab is in the slot Rotate the fan assembly down push the fan assembly latch 1 toward the front of the computer lower the assembly 2 until it stops and then release the latch Replace and latch the access panel and then reinstall the I O panel Replace the computer stand Reconnect the
27. s of space on all sides of the computer remain clear and free of obstructions Ey NOTE An optional Quick Release mounting bracket is available from HP for mounting the computer to a wall desk or swing arm When the mounting bracket is used do not install the computer with the I O ports oriented towards the ground Removing and replacing the access panel Removing the access panel Z WARNING To reduce the risk of personal injury or equipment damage from electric shock hot surfaces or fire ALWAYS operate the computer with the access panel in place In addition to enhancing safety the access panel may provide important instructions and identification information which may be lost if the access panel is not used DO NOT use any access panel except the one that is provided by HP for use with this computer Before removing the side access panel be sure that the thin client is turned off and the power cord is disconnected from the electrical outlet To remove the access panel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system and then turn off any external devices 10 Chapter 2 Hardware changes 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on
28. stalling a half height PCI Express 2 0 Card 00 etter tei tire ee eee eter nae eee eee eaeeeeeeenaeeeeen 23 SEENEN dee ageede stees eigene E E See EE 26 ele ee RE 26 Cable IOCK bessser Egeter deelt deed a 27 Mounting the thir EE 28 Supported mounting Options c ccececceeceeeeeeeeeeeeeeececeeaecaeeeeeeeeeeeeeeeeeeteesecscenaesaeeseeeeeeees 31 Appendix A SHPOSCIIGAUOMNS aciiaecesssccsicisrascesscannastensvcdnasiasacanaceniasssnaecinatsbaatcadacinanshaabeotietinavobansiadscsmacsadatiaasaiaadensa 32 vi Appendix B Removing and replacing the battery cccessceeceseeeneeeeeeeeeeeeeeeeseeeeeeeesneeeeeeeensneeneeeeensneeeeeenees 34 Appendix THIN CONE Gran siiciiisssscsccaiscsrcssdccsadssendsonadsnaastcaiesocasetanseosdsnsaaceasdsntadssnaaemaadeteasdavecnaabbaabounssiea 38 ROUTINE TIN client CALC xcs seca ere ee Seele edd ee 38 Supported orientations AA 39 Non supported orientation ccccceeceeeeeeecenee cae ee eee eee eee ESEAS cea caaaaaeaeeceeeeeeeeeeeeeeseacaeccenaesaeeeeeeeeeeeeeteees 41 Appendix D Electrostatic discharge siicicicsciiescssdeisccanessadissdsssushsasasaievinanssecsiuveaadiemiarnneadsciacarensaesaauuneaddocuacnuesed 42 Preventing electrostatic damage sersrrescersiscruiiniresnniedeniiaai ann nr Atna KEENAN NANNE ESKENA ANENE EENAA NEEESE 42 Grounding Hut Le 42 Appendix E SHDPINI MOMAN siioni dv ESO SEENEN AE SE NAKE ATENA IAEA AARRE 43 Shipping PE e EI Le EE 43 Important service repair information
29. t support customer mail in repair by returning the same unit to the customer all internal options should be removed and safeguarded in addition to the external options The thin client should be restored to the original configuration before returning it to HP for repair To remove the solid state drive SSD perform the following steps Removing the solid state drive flash memory 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system and then turn off any external devices Shipping preparation 43 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer from the stand and lay the computer down with the right side up 6 Remove the computer access panel and back I O panel See Removing and replacing the access panel on page 10 7 If the computer is an HP t620 PLUS Thin Client push the fan assembly latch 1 toward the front of the computer and rotate the assembly 2 up and out of the way 8 Remove the two screws securing the SSD to the system board 44 Appendix E
30. tal orientation with the stand included with the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system and then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices 5 Attach the stand to the computer e Attach the stand to the bottom of the computer to use the computer in the tower orientation a Turn the computer upside down and locate the two screw holes in the grid on the bottom of the computer b Position the stand 1 over the bottom of the computer and line up the captive thumbscrews in the stand with the screw holes in the computer c Tighten the captive thumbscrews 2 securely e Attach the stand to the right side of the computer to use it in the horizontal orientation a Lay the computer down with the right side up and locate the two screw holes in the grid on the right side of the computer b Position the stand 1 over the side of the computer and line up the captive thumbscrews in the stand with the screw holes in the computer c Tighten the captive thumbscrews 2 securely Attaching the stand 9 6 Reconnect the external equipment plug the power cord into a power outlet and then turn the computer on NOTE Be sure that at least 10 2 centimeters 4 inche
31. tch 1 toward the front of the computer lower the assembly 2 until it stops and then release the latch 11 Replace and latch the access panel and then reinstall the I O panel Installing internal USB flash drives 15 12 Replace the computer stand 13 Reconnect the power cord and turn on the computer 14 Lock any security devices that were disengaged when the computer cover or access panel was removed Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory DDR3L SDRAM small outline dual inline memory modules SODIMMs SODIMMs The memory sockets on the system board can be populated with up to two industry standard SODIMMs These memory sockets are populated with at least one preinstalled SODIMM To achieve the maximum memory support you can populate the system board with up to 16 GB of memory DDR3L SDRAM SODIMMs For proper system operation the SODIMMs must adhere to the following specifications e __industry standard 204 pin e unbuffered non ECC PC3L 12800 DDR3L 1600 MHz compliant e 1 35 volt DDR3L SDRAM SODIMMs e support CAS latency 11 DDR3L 1600 MHz 11 11 11 timing e contain the mandatory Joint Electronic Device Engineering Council JEDEC specification The computer supports the following e 2 Gb and 4 Gb non ECC memory technologies e single sided and double sided SODIMMS e SODIMMs constructed with x8 and x16 devices SODIMMs constructed with x4 SDRAM
32. the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer from the stand 6 Lay the unit flat on a stable surface with the right side up 7 Release the latch 1 on the left side of the rear I O panel rotate the I O panel 2 to the right and then lift it off the computer 8 Move the access panel latch 1 to the left to release the access panel 9 Slide the access panel 2 approximately 6 mm 24 in toward the back of the chassis and then lift the panel off of the computer Removing and replacing the access panel 11 Replacing the access panel To replace the access panel 1 Position the access panel 1 on the chassis approximately 6 mm 24 in inside the edge of the chassis Be sure that the access panel covers the hood sensor and then slide the panel toward the front of the chassis 2 until it locks into place 2 Move the access panel latch 3 to the right to secure the access panel 12 Chapter 2 Hardware changes 3 Insert the hooks on the right side of the I O panel 1 into the right side of the back of the chassis and then press the left side 2 to the chassis until it locks in place Removing and replacing the access panel 13 Installing internal USB flash drives There are two USB flash drive ports on the system board To install a USB flash drive 1 Remov
33. uching a grounded metal object For more information refer to Electrostatic discharge on page 42 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer Installing additional memory 17 3 Turn off the computer properly through the operating system and then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices A CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board 5 Remove the computer from the stand and lay the computer down with the right side up 6 Remove the computer access panel and back I O panel See Removing and replacing the access panel on page 10 A WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before you touch them 7 If the computer is an HP t620 PLUS Thin Client push the fan assembly latch 1 toward the front of t

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