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HP WZ223UT User's Manual

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1. HP Limited Warranty applicable to your product in the start menu on your PC and or in the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product number warranty period found on your serial number label name and postal address Basic Setup EE Unpack the box Computer color features and options may vary by computer model The illustrations in this guide may look slightly different from your computer ee P Component Component AC adapter Battery Computer Power cord Batteries and power cords vary in appearance by country or region Getting Started 1 Basic Setup 2 Insert the battery WARNING To reduce potential safety issues use only the AC adapter or battery provided with the computer or a replacement AC adapter or battery provided by HP Connect the computer to external power N WARNING To reduce the risk of electric shock or damage to your equipme
2. locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on M If you are traveling internationally follow these suggestions U Check the computer related customs regulations for each country on your itinerary U Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 10 Getting Started Product Information and Troubleshooting Routine care Cleaning the display CAUTION To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer N WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household d
3. Getting Started For more information about HP products and services see the HP Web site at http www hp com Copyright 2010 Hewlett Packard Development Company L P Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number 598076 001 User Guides HP is committed to reducing the environmental impact of our products As part of this effort we provide user guides and learning centers on your computer hard drive in Help and Support Additional support and updates to the user guides are available on the Web Windows Users Looking for more user guides They are on your computer Click Start gt Help 12 and Support gt User Guides Linux Users Looking for more user guides You can find them on the User Guides disc that eC came with your computer Subscription Services for Business Notebook Keep this product up to date with the latest drivers patches and notifications Sign up now at www hp com go alerts to receive e mail alert notifications Email Alert End User License Agreement EULA BY I
4. NSTALLING COPYING DOWNLOADING OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE INSTALLED ON THIS PC YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT HARDWARE AND SOFTWARE WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE For any further information or for requesting a full refund of the PC please contact your local point of sale the seller Contacting Customer Support If the information provided in your User Guide or Learning Center does not address your questions you can contact HP Customer Support at www hp com go contactHP Here you can M Chat online with an HP technician When technical support chat is not available in a particular language it is available in English E E mail HP Customer Support M Find HP Customer Support worldwide telephone numbers EM Locate an HP service center Serial Number Label Information The serial number label located on the bottom of the computer provides important information that you may need when contacting technical support Ap XXXXXXXXXX o Serial XXXXXXXX ALIMENT MINNIE NIANIE Product XXXXXXXX Il WHEE II A II 1 Warranty lylyOy Model XXXXXXX 1 Product name Warranty period 2 Serial number Model description select models Product number Warranty Information You may find the expressly provided
5. choose are deleted from the system and cannot be restored during software setup 4 Getting Started What s Next Locating the electronic manuals For detailed information about your computer such as power management drives memory security and other features click Start click Help and Support and then click User Guides You do not need to connect to the Internet to access the user guides in Help and Support ms gt Help and Support gt User Guides den EIN A User Guides disc may have also been included with your computer Getting Started 5 What s Next Finding more information In Help and Support you can find information about technical support and about the operating system drivers and troubleshooting tools To access Help and Support click Start and then click Help and Support For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions WARNING To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety amp Comfort Guide also provides important electrical and mechanical safety information To access this document click Start click Help and Support and then click User Guides or refer to the User Guides disc included with some models The Safety amp Comfo
6. ebris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Troubleshooting resources If you experience computer problems perform these troubleshooting steps in the sequence provided until the problem is resolved 1 Refer to Quick troubleshooting the next section in this chapter 2 Access Web site links and additional information about the computer through Help and Support Click Start and then click Help and Support Although many checkup and repair tools require an Internet connection other tools like Help and Support can help you fix a problem when the computer is offline Getting Started 11 Product Information and Troubleshooting Quick troubleshooting The computer is unable to start up If the computer does not turn on when you press the power button the following suggestions may help you resolve the problem If the computer is plugged into an AC outlet unplug the computer and then plug another electrical device into the outlet to be sure that the outlet is providing adequate power Use only the AC adapter provided with the computer or one approved by HP for this computer If the computer is running on battery power or is plugged into an external power source oth
7. er than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The computer screen is blank If the screen is blank but the computer is on and the power light is lit the computer may not be set to display the image on the computer screen To transfer the image to the computer screen press fn f4 Software is functioning abnormally If the software is unresponsive or responds abnormally follow these suggestions Restart the computer Click Start click the arrow next to the Shut down button and then click Restart If you cannot restart the computer using this procedure refer to the next section The computer is on but is not responding Run a virus scan For information about using the antivirus resources on the computer refer to the antivirus software Help for more details The computer is on but is not responding If the computer is on but is not responding to software or keyboard commands try the following emergency shutdown procedures in the sequence provided until shutdown occurs A CAUTION Emergency shutdown procedures will result in the loss of unsaved information Press and hold the power button on the computer for at least 5 seconds MB Disconnect the computer from external power and remove the battery 12 Getting Started Product Information and Troubleshooting The computer is unusually warm It is normal
8. for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating turn off the computer to allow the computer to cool to room temperature Then be sure to keep all vents free from obstructions while you are using the computer N WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that all device connections are secu
9. ile network operator information included with your computer 14 Getting Started
10. ir discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Use Backup and Restore to create a backup Click Start click All Programs click Maintenance and then click Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Recovering In case of system failure use the f11 recovery tool to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed at the factory must be reinstalled Personal files must be restored from a backup 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition click Start right click Computer click Manage and then click Disk Management If the HP Recovery partition is not listed you must recover your operating system and prog
11. nt observe these practices E Plug the power cord into an AC outlet that is easily accessible at all times E Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer E f provided with a 3 pin attachment plug on your power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature 2 Getting Started Basic Setup Leave the computer connected to external power until the AC adapter light turns off A partially charged new battery can run the computer after software setup is complete but battery charge displays will not be accurate until the new battery has been fully charged The AC adapter light on the right side of the computer remains on when the battery is charging 4 Open the computer Q If the computer will not start up be sure that the power cord and AC adapter connections are secure Getting Started 3 Basic Setup 6 Set up the software After the computer is turned on the software setup process begins The on screen instructions guide you through setting up and registering your computer After you respond to the setup prompt you must complete the entire setup process without interruption Please select your language carefully On some models the languages you do not
12. rams using the Windows 7 Operating System DVD and the Driver Recovery disc To purchase these discs contact technical support Refer to the Contacting technical support section in the back of this guide 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Windows provides additional recovery tools through the operating system For additional information go to Help and Support If you are unable to boot start up your computer you must purchase a Windows 7 Operating System DVD to reboot the computer and repair the operating system For additional information contact technical support Refer to the Contacting technical support section in the back of this guide Getting Started 7 What s Next Turning off the computer To turn off the computer 1 Save your work and close all programs 2 Click Start and then click Shut down Getting Started Product Information and Troubleshooting Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source Although the computer can be powered from a s
13. re Be sure that the device is receiving electrical power Be sure that the device especially if it is older is compatible with the operating system Be sure that the correct drivers are installed and updated The wireless network connection is not working If a wireless network connection is not working as expected follow these suggestions Q If you are connecting to a corporate network contact the IT administrator Click Start click Control Panel click Network and Internet click Network and Sharing Center and then click Troubleshoot problems Follow the on screen instructions Be sure that the wireless device is on and the wireless light on the computer is white If the light is amber press the wireless button to turn on the wireless device Be sure that the computer wireless antennas are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on Getting Started 13 Product Information and Troubleshooting MH Be sure that the wireless router or access point is properly connected to its power adapter and the cable or DSL modem and that the lights are on MB Disconnect and then reconnect all cables and turn the power off and then back on For more information on wireless technology refer to the relevant help topics and Web site links in Help and Support For information on activating mobile broadband service refer to the mob
14. rmation remove the media from a drive before removing the drive from a drive bay and before shipping storing or traveling with a drive 3 Turn off and then disconnect all external devices 4 Shut down the computer E Take along a backup of your information Keep the backup separate from the computer EM When traveling by air carry the computer as hand luggage and do not check it in with the rest of your bags Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use X rays instead of magnetism and will not damage a drive E In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance E Ifthe computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately MH If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE MH Ifthe computer has a wireless device or a cell phone device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous
15. rt Guide is also available on the Web at http www hp com ergo For more safety and regulatory information and for battery disposal information refer to the Regulatory Safety and Environmental Notices To access the notices click Start click Help and Support and then click User Guides or refer to the User Guides disc included with some models Backing up and recovering To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows provides the following advanced backup and recovery options Creating a system repair disc select models only Backing up individual files and folders Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Q For instructions on these procedures go to Help and Support For additional information go to the Backup and Recovery section of the online user guide 6 Getting Started What s Next Backing up Recovery after a system failure is as complete as your most current backup You should create system repa
16. tandalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage 18 5 Vdc 3 5 A 65W current and power 19 V dc 4 74 A 90W This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms The computer operating voltage and current can be found on the system regulatory label on the bottom of the computer Operating environment Factor Metric U S Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15mto3 048m 50ftto 10 000f Nonoperating 15 mto 12 192 m 50 ft to 40 000 ft Getting Started 9 Product Information and Troubleshooting Traveling with the computer For best results follow these traveling and shipping tips EM Prepare the computer for traveling or shipping 1 Back up your information 2 Remove all discs and all external media cards such as digital cards and ExpressCards To reduce the risk of damage to the computer damage to a drive or loss of info

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