HP 4501us Maintenance and Service Guide
Contents
1. Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agen2. spare partnumber 5 22 I O Hardware Kit spare part number 5 M mass storage device product description 1 memory module product description 1 microphone product description 1 model name 1 Oo operating system product description 2 P packaging guidelines 9 plastic parts service considerations 7 ports product description 2 power cord set requirements 28 power requirements product description 2 processor product description 1 product description audio 1 display panel 1 external expansion 1 graphics 1 mass storage 1 memory module 1 microphone 1 operating system 2 ports 2 power requirements 2 processors 1 product name 1 sensor serviceability 2 video 1 wireless networking 1 product name 1 R rear facing webcam removal 23 spare part number 5 23 S Screw Kit spare part number 5 sensor product description 1 service considerations cables 7 connectors 7 plastic parts 7 serviceability product description 2 Speaker Kit spare part number 4 6 15 Index 31 speakers removal 15 spare partnumber 4 6 15 stylus tip spare part number 5 6 stylus spare part number 5 6 system board removal 17 spare part number 4 6 17 T tablet major components 4 spare part number 5 6 specifications 24 tools required 7 transporting guidelines 9 U USB extension cable spare part number 5 V video product description 1 WwW webcam removal 20 23 spare part numbers 4 5 20 23 w
3. F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Chapter 5 Specifications 6 Backing up and recovering your data Updating apps widgets and the operating system HP recommends that you update your apps widgets and the operating system on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your tablet Technology is always changing and updating apps widgets and the operating system allows your tablet to run the latest technology available For example older apps and widgets might not work well with the most recent operating system If you download the latest versions of HP and third party apps and widgets the operating system will download system updates automatically and notify you when it is ready to install these updates If you want to update the operating system manually go to http www hp com support Back up and reset HP strongly encourages that you periodically back up your personal data on your tablet to another tablet a dedicated storage device or to the cloud using one of several commercially available solutions
4. Removal and replacement procedures Tablet component replacement procedures A CAUTION Tablet components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the tablet and void the warranty 9 NOTE HP continually improves and changes product parts For complete and current information on supported parts for your tablet go to http partsurfer hp com select your country or region and then follow the on screen instructions This chapter provides removal and replacement procedures for authorized service provider only parts There are as many as screws that must be removed replaced and or loosened when servicing the tablet Make special note of each screw size and location during removal and replacement Back cover Description Spare part number Back cover 767523 001 7 0 in HD IPS LCD TouchScreen display panel assembly with LED backlight 1280x800 767528 001 includes display panel cable and TouchScreen cable Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the back cover Tablet component replacement procedures 11 A CA
5. You can select preferences for backing up and restoring your data in case of loss 1 Touch 2 Under PERSONAL touch Back up amp reset 3 Under BACKUP amp RESTORE select one or more of the following e Back up my data Select the check box to enable backing up app data Wi Fi passwords and other settings to Internet servers or clear the check box to disable this feature e Backup account Select an email account for backing up data e Automatic restore Select the check box to enable backed up settings and data to be restored when an app is reinstalled or clear the check box to disable this feature Updating apps widgets and the operating system 25 Factory data reset If the tablet starts normally and if you are able to sign in to the owner account the first account added to the device follow the steps in this section To reset all settings and delete all data on the device h Touch ot 2 Under PERSONAL touch Back up amp reset 3 Under PERSONAL DATA select Factory data reset ACAUTION All data saved on your device is deleted when you perform a factory reset All apps are uninstalled It may be possible to restore data in your email account Back up all important files with an external storage device or to the cloud using one of several commercially available solutions before resetting the tablet 4 Touch Reset tablet 5 If you set a lock screen password for your tablet enter your password whe
6. back cover see Back cover on page 11 Z WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP ACAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the battery 1 Remove the shielding material 1 that protects the battery cables Battery 13 2 Unsolder the battery cables from the system board in the following sequence 2 Black battery cable 3 White battery cable 4 Green battery cable 5 Red battery cable A o9 3 Insert a case utility tool under the top edge of the battery and detach the battery 1 from the display panel assembly The battery is attached to the display panel assembly with double sided adhesive 4 Insert a case utility tool under the right edge of the battery and detach the battery 2 from the display panel assembly 5 Insert a case utility tool under the bottom edge of the battery and detach the battery 3 from the display panel assembly 14 Chapter 4 Removal and replacement procedures 6 Remove the battery 4 7 Remove the battery Reverse this procedure to install the battery Speakers Description Spare part number Speaker Kit includes top and bottom speakers and cables 76
7. bnc eee 23 OGIO ACN ESE ssc acces axcssols ee eres vt o gaptencibe Xr ger enep bec ha SU egit ice ere ddp oi ear hA iod E 26 Resetting with the tablet powered off usi uis ee PI RRERNNEPEEERRBANUR amen nna wari NUR 27 7 Power cord set requirements siisssisiisissesissscissesdcosdcstsisssodosasdosesikosssksssododso neds neei neiss CERE R roi 28 Requirements for all countries cnsdjiiadsaderendtmecdanorads Weaossantabapiantesudends Mad end qu E FRe ad nidi bres Rada phe 28 Requirements for specific countries and regions sssssssssssssseeeeeneeeerennene 28 8 VLL osnan aa a 30 WIE fee a 31 Product description Category Product Name Description HP Slate7 Beats Special Edition Processor NVIDIA Tegra 4 A15 1 80 GHz quad core processor Panel Display 7 in high definition HD in plane switching IPS liquid crystal display LCD with lightemitting display LED backlight 1280x800 Touch High speed 10 point capacitive DirectTouch with 2 mm tip passive stylus included Contrast ratio 800 tgyps 560 min transparency ratio of touch panel is round 85 Graphics NVIDIA design graphics Memory Supports 1 0 GB DDR3L 1600 system memory Mass storage Supports a 16 0 GB eMMC solid state drive Audio and video Sensor Beats Audio Stereo speakers 2 One microphone 5 0 MP auto focus rear facing webcamera VGA front facing webcamera Axis sensor 9 axis accelerometer compass gyro GPS sensor GP
8. quad core processor a graphics 767530 001 subsystem with UMA memory 1 0 GB DDR3L 1600 system memory and a 16 GB eMMC hard drive Before removing the system board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 11 5 Disconnect the battery cable from the system board see Battery on page 13 Remove the system board 1 Disconnect the following cables from the system board 1 Display panel cable 2 TouchScreen zero insertion force ZIF connectors and cables 2 3 Front facing webcam ZIF connector and cable 4 O board ZIF connector and cable 5 Rear facing webcam ZIF connector and cable o9 System board 17 2 Disconnect the following cables from the system board 1 Antenna cables must be unsoldered see Antenna on page 19 2 Top speaker cables must be unsoldered see Speakers on page 15 3 Bottom speaker cables must be unsoldered see Speakers on page 15 4 Unidentified component cables must be unsoldered in red white black sequence 3 Remove the five Phillips PM1 4x2 5 screws 1 that secure the system board to the display panel assembly 4 Remov
9. 7529 001 Before removing the speakers follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 11 o9 SS Disconnect the battery cable from the system board see Battery on page 13 Speakers 15 Remove the speakers 1 Unsolder the top speaker cables 1 from the system board speaker connectors 2 Unsolder the bottom speaker cables 2 from the system board speaker connectors E NOTE When installing the speakers the red speaker cables should be soldered to the system board positive terminals The black speaker cables should be soldered to the system board negative terminals 3 Remove the tape 3 that covers the bottom speaker 4 Remove the Phillips PM1 2x4 5 screw 4 that secures the top speaker to the display panel assembly 5 Remove the two Phillips PM1 6x4 1 screws 5 that secure the bottom speaker to the display panel assembly 6 Remove the speakers 6 7 Remove the speakers and cables Reverse this procedure to install the speakers 16 Chapter 4 Removal and replacement procedures System board Description Spare part number System board equipped with an NVIDIA Tegra 4 A15 1 80 GHz
10. 7530 001 System board equipped with an NVIDIA Tegra 4 A15 1 80 GHz quad core processor a graphics subsystem with UMA memory 1 0 GB DDR3L 1600 system memory and a 16 GB eMMC hard drive Chapter 2 Illustrated parts catalog 3 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screw driver e Phillips PO screw driver e Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures ET NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or teari
11. HP Slate7 Beats Special Edition Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2014 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2014 Document Part Number 764253 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the tablet please contact your local point of sale the seller Sa
12. Kit 743206 001 Stylus 749221 001 Stylus tip 759962001 USB extension cable 745230 001 Sequential part number listing Spare part number Description 743203 001 Battery 4100 mAh USB charging includes cable and double sided adhesive 743206 001 Screw Kit 743884 001 FronHacing webcam includes cable and and double sided adhesive 743885 001 Rearfacing webcam includes cable 745162 001 Antenna Kit includes wireless antenna cable transceiver and double sided adhesive 745164 001 I O Hardware Kit includes I O board bracket 745229 001 5V 2A 10W AC adapter for use only in North America 745230 001 USB extension cable 747779 001 5V 2A 10W AC adapter for use only in the United Kingdom 747780 001 5V 2A 10W AC adapter for use only in Europe Miscellaneous parts 6 Spare part number Description 749221 001 Stylus 759962 001 Stylus tip 767523 001 Back cover 767526 001 HP Slate7 Beats Special Edition Tablet equipped with an NVIDIA Tegra 4 A15 1 80 GHz quad core processor a 7 0 in HD IPS LCD TouchScreen display with LED backlight 1280x800 a graphics subsystem with UMA memory 1 0 GB DDR3L 1600 system memory and a 16 GB eMMC hard drive 767527 001 O board 767528 001 7 0 in HD IPS LCD TouchScreen display panel assembly with LED backlight 1280x800 includes display panel cable and TouchScreen cable 767529 001 Speaker Kit includes left and right speakers and cables 76
13. S GLONASS Light sensor Ambient light sensor for backlight control Proximity sensor yes Hall sensor yes Wireless networking 3G No Wifi 802 11b g n direct BT 4 0 LE Wifi Direct External expansion Integrated micro SD Card Reader expandable to 32 GB 2 Category Ports Description e Audio headphone microphone combo jack e Micro SD Card Reader e Micro USB port Power requirements Supports a 4100 mAh USB charging non removable Supports a 5V 2A 10W AC adapter with DC plug and USB charging cable Operating system Preinstalled Android 4 4 2 Kit Kat Serviceability End user replaceable parts USB cable and AC Adapter Chapter 1 Product description 2 Illustrated parts catalog NOTE HP continually improves and changes product parts For complete and current information on supported parts for your tablet go to http partsurfer hp com select your country or region and then follow the on screen instructions Locating the serial number product number and model number The serial number and product number of your tablet are located on the back cover of the tablet You may need the information when you travel internationally or when you contact support Locating the serial number product number and model number 3 4 Tablet major components Item Component Spare part number 1 Back cover 767523 001 Speaker Kit includ
14. UTION Before turning the display panel assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel assembly 1 Place the tablet on a flat surface display panel side down with the volume control buttons toward you A CAUTION When inserting the plastic tool into the tablet as described in Step 2 make sure not to insert the tool into the volume control buttons area Failure to follow this caution can result in damage to the tablet 2 Insert a case utility tool 1 between the back cover and the display panel assembly The first insertion point should be near the rear right corner of the tablet 3 Lift the bottom edge of the back cover 2 until it separates from the display panel assembly 4 Remove the back cover 3 Reverse this procedure to install the back cover 12 Chapter 4 Removal and replacement procedures Battery Description Spare part number Battery 4100 mAh USB charging includes cable and double sided adhesive 743203 001 Before removing the battery follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the
15. cy responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 29 8 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 30 Chapter 8 Recycling Index A AC adapter spare part numbers 5 antenna removal 19 spare part number 4 5 19 Antenna Kit spare part number 4 5 19 audio product description 1 B back cover removal 11 spare partnumber 4 6 11 battery removal 13 spare partnumber 4 5 13 cables service considerations 7 connectors service considerations 7 D display panel assembly spare part number 5 6 11 display panel product description 1 E electrostatic discharge 8 equipment guidelines 10 external expansion product description 1 F front facing webcam removal 20 spare part number 4 5 20 G graphics product description 1 grounding guidelines 8 guidelines equipment 10 grounding 8 packaging 9 transporting 9 workstation 9 l 1 O board removal 21 spare partnumber 4 6 21 I O board bracket removal 22
16. e the two Phillips PM1 6x4 1 screws 1 that secure the system board to the display panel assembly 18 Chapter 4 Removal and replacement procedures 5 Remove the system board 3 Reverse this procedure to install the system board Antenna Description Spare part number Antenna Kit includes wireless antenna cable transceiver and double sided adhesive 745162 001 Before removing the antenna follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 11 5 Disconnect the battery cable from the system board see Battery on page 13 6 Remove the top speaker see Speakers on page 15 Remove the antenna 1 Unsolder the antenna cable 1 from the system board antenna connector Antenna 19 2 Detach the antenna transceiver 2 from the display panel assembly The antenna transceiver is attached to the display panel assembly with double sided adhesive 3 Remove the antenna transceiver and cable Reverse this procedure to install the antenna Front facing webcam Description Spare part number Front facing webcam includes cable and double sided adhesive 743884 001 Before removing the front faci
17. es 767529 001 2a Top speaker and cable 2b Bottom speaker and cable 3 Battery 4100 mAh USB charging includes cable and double sided adhesive 743203 001 4 System board equipped with an NVIDIA Tegra 4 A15 1 80 GHz quad core 767530 001 processor a graphics subsystem with UMA memory 1 0 GB DDR3L 1600 system memory and a 16 GB eMMC hard drive 5 Antenna Kit includes wireless antenna cable transceiver and double 745162 001 sided adhesive 6 Front facing webcam includes cable and double sided adhesive 743884 001 7 1 0 board includes cable 767527001 Chapter 2 Illustrated parts catalog Item Component Spare part number 1 0 Hardware Kit not illustrated includes O board bracket 745 164 001 8 Rear facing webcam includes cable 743885 001 9 7 0 in HD IPS LCD TouchScreen display panel assembly with LED 767528 001 backlight 1280x800 includes display panel cable and TouchScreen cable Miscellaneous parts Component Spare part number 5V 2A 10W AC adapter For use only in Europe 747779 001 For use only in North America 745229 001 For use only in the United Kingdom 747780 001 HP Slate7 Beats Special Edition Tablet equipped with an NVIDIA Tegra 4 A15 1 80 GHz 767526 001 quad core processor a 7 0 in HD IPS LCD TouchScreen display with LED backlight 1280x800 a graphics subsystem with UMA memory 1 0 GB DDR3L 1600 system memory and a 16 GB eMMC hard drive Screw
18. fety warning notice Z WARNING To reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Braduct descripti r O O X A 1 2 Mustvated paris catalog sisisciuninasncmiinnianninuiauaimmncnindicuduinasmmibees 3 Locating the serial number product number and model number sss 3 Tablet major components 21 eessoene bec gecismedicai o gad lu esa tagubtodbiusd cene daa Read ca tU Ine desea d Dod iube dcus 4 Miscellaneo s BINS TITIO T TTE Tm 5 Sequential part number listing cci ence prc elegerunt deberi bau ear nlii B 3 Removal and replacement preliminary requirements e eese eese ee eee eene eee neenon 7 Tools required TE I UM 7 Service considerations siio essit pb e is dd ieri aU ostii vales teores
19. ireless antenna removal 19 spare part number 4 5 19 wireless networking product description 1 workstation guidelines 9 32 Index
20. lace it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Chapter 3 Removal and replacement preliminary requirements Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use tran
21. n prompted 6 Touch Erase everything to begin the reset 26 Chapter 6 Backing up and recovering your data Resetting with the tablet powered off If the tablet does not start normally or if you do not remember the lock screen password you can reset the tablet without turning it on CAUTION All data saved on your device is deleted when you perform a factory reset All apps are uninstalled but it may be possible to restore data in your email account Back up all important files with an external storage device or to the cloud using one of several commercially available solutions before resetting the tablet 1 Disconnect the AC adapter from the tablet 2 With the tablet powered off press and hold the volume up button and the power button at the same time 3 When the system recovery menu appears use the volume down button to highlight Wipe data factory reset 4 Press the power button to select The screen displays Confirm wipe of all user data THIS CAN NOT BE UNDONE 5 Use the volume down button to highlight Yes delete all user data 6 Press the power button to begin the reset A recovery system screen shows the reset process 7 When the screen displays the message Data wipe complete highlight reboot system now and then press the power button to select The tablet will reboot Resetting with the tablet powered off 27 28 7 Power cord set requirements The wide range input feature of the
22. ng cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Tools required Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the tablet when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component p
23. ng webcam follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 11 Disconnect the battery cable from the system board see Battery on page 13 Pew Remove the top speaker see Speakers on page 15 20 Chapter 4 Removal and replacement procedures Remove the front facing webcam 1 4 Detach the grounding tape 1 that secures the frontfacing webcam cable to the display panel assembly Release the ZIF connector 2 to which the front facing webcam cable is attached and then disconnect the front facing webcam cable from the system board Detach the front facing webcam 3 from the display panel assembly The frontfacing webcam is attached to the display panel assembly with double sided adhesive 79 of wa E C t Remove the front facing webcam and cable Reverse this procedure to install the front facing webcam I O board Description Spare part number I O board includes cable 767527 001 Before removing the I O board follow these steps 5 m Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through
24. p snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 10 Chapter 3 Removal and replacement preliminary requirements 4
25. r from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 11 Disconnect the battery cable from the system board see Battery on page 13 Remove the top speaker see Speakers on page 15 Remove the rear facing webcam 1 4 Detach the grounding tape 1 that secures the rear facing webcam cable to the display panel assembly Release the ZIF connector 2 to which the rear facing webcam cable is attached and then disconnect the rear facing webcam cable from the system board Release the rear facing webcam 3 from the molding built into the display panel assembly Remove the rear facing webcam and cable Reverse this procedure to install the rear facing webcam Rear facing webcam 23 5 Specifications 24 Metric U S Dimensions Width 20 0 cm 7 9 in Depth 12 0 cm 4 7 in Height 0 94 cm 0 37 in Weight lowest weight configuration 0 32 g 0 71 Ib Input power The tablet operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz NOTE The tablet can operate on DC power using an industry standard micro A or micro B USB cable The HP 5V 2A adapter included with your tablet is recommended for charging the tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140
26. rsrsrsr eectac meque 7 Plasie parsa e a A E a A mien ns 7 Cables and connectors Loos i beris ihe pcs libe nid er en e n n A Maii apu 7 Gro nding Utd NIE asirieni cireni ai ae a iE a a ai Ea 8 Electrostatic discharge damage ss sannesseeassacssnerddacwaldeasshrolastdeaewensnssd cxesaixadoeaundaclbeasenee 8 Packaging and transporting guidelines cccccscccceeeseeeeeeeeneeeeeeesteeeeeeeees 9 Workstation guidelines essen 9 4 Removal and replacement procedures Lecce eee ee eee eee ee eee ee eee ente esa sees nne e sas e enne 11 Tablet component replacement procedures ssssssssssseeeeeeneeeeeeeenne 11 Baek covek eteen e RE TT E EE EE 11 Batey sasorot ioiei REEE EE E R E E A eats 13 RS S5 arr rae E A E a iE e E E E N E N 15 Syslem bodid oseo e ios enh eer E E E E EE 17 AMENNA MM 19 Frontfacing WebCAM cocos cases acris iere pP ienr CTI EFE EPA tU i iien ariari an TIME dat EAEE EG 20 VO board NN ERRRRER A AR A sine feateawebivadie 21 Rearfacing Ve EID coste pibe Greases terrence en a a eases er ve eee E E 23 VE Dt ONS ana a A A A ORA 24 vi 6 Backing up and recovering your data cccssccccssccssscccssscccsscccsscccescccescesccsceescscessseees 25 Updating apps widgets and the operating system ssssssssn eee 25 Back upand Res e atest ds iorcdibedoseli velt mu edt puse tice pubbl ena
27. sporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Grounding guidelines 9 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a stra
28. tablet permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Chapter 7 Power cord set requirements Country region Accredited agency Applicable note number
29. the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 11 I O board 21 5 Disconnect the battery cable from the system board see Battery on page 13 6 Remove the top speaker see Speakers on page 15 Remove the I O board 1 Detach the grounding tape 1 that secures the I O board cable to the display panel assembly 2 Release the ZIF connector 2 to which the I O board cable is attached and then disconnect the I O board cable from the system board 3 Remove the three Phillips PM1 2x4 5 screws 3 that secure the I O board bracket and I O board to the display panel assembly 4 Remove the I O board bracket 4 E NOTE The I O board bracket is included in the I O Hardware Kit spare part number 745164 001 5 Remove the I O board and cable 5 9 11 0 fo T Ze s e p Reverse this procedure to install the O board 22 Chapter 4 Removal and replacement procedures Rear facing webcam Description Spare part number Rear facing webcam includes cable 753193 001 Before removing the rear facing webcam follow these steps 1 oS mM Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the powe
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