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HP SCSI Host Bus Adapters User's Manual

1. Device File ess skied ks dev mpt14 New Firmware Image tmp fw 1 03 35 69 IO Hardware Path 1 0 14 0 0 Old SCSI New SCSI Firmware Firmware Version 1 03 35 65 IO 1 03 35 69 IO Do you want to update firmware on the SCSI controller at 1 0 14 0 0 with new scsi firmware y n y The firmware update operation may take up to 5 minutes to complete Please wait while firmware update is in progress Firmware update successful kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkk EERE End of MPTUTIL Output ERKE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkk Using mptutil to Verify or Update A7173A Adapter Firmware 49 50 5 Troubleshooting The A7173A adapter is a single field replaceable unit FRU and does not contain any field serviceable parts Troubleshooting procedures described in this chapter are limited to verifying that the adapter is operational and that a valid connection is established This chapter contains the following sections describing how to troubleshoot the A7173A adapter General Troubleshooting Procedure page 51 Creating Missing Device Files page 52 The A7173A Adapter Is Claimed But There Is No IO page 52 No Target Devices are Displayed in the ioscan Output page 53 Confirm SCSI Parameters page 53 Domain Validation page 53 Using the mptutil Comma
2. Target Description Firmware In Use In Use In Use Setting and Confirming SCSI Parameters Online 41 Id Version Rate Width Device 0 BF1468A4B3 HPB5 Ultra320 Wide Disk ah BD1468A4C5 HPB4 Ultra320 Wide Disk 3 BD1468A4C5 HPB4 Ultra320 Wide Disk 4 BF1468A4B3 HPB5 Ultra320 Wide Disk 5 BF1468A4B3 HPB5 Ultra320 Wide Disk 8 BF1468A4B3 HPB5 Ultra320 Wide Disk PROLIANT 4L7E DB 2 30 Enclosure ET NOTE TheIn Use Device column is only displayed on systems running HP UX 11i v3 Setting the SCSI ID Online 42 Use the i option on the mpt config command to change the SCSI ID of a SCSI initiator For example mptconfig i 6 dev mpt14 Confirm Do you want to change scsi parameters y nl y Scan For Devices to avoid id conflict Passed SEAtUS sss eu wt Son ei Le UU SCRI Ue da Successful If you attempt to change the SCSI ID to a number that is already in use by another device the mptconfig i command will fail and a message will alert you that the SCSI ID you selected is already in use mptconfig i 5 dev mpt14 Confirm Do you want to change scsi parameters y nl y Scan For Devices to avoid id conflict Failed Initiator id conflicts with target id 5 Status ivo ee ocn EMILE ak Sou d etes Failed TARGET PARAMETERS Target Description Firmware In Use In Use In Use Id Version Rate idth Device 0 BF1468A4B3 HPB5
3. The SCSI parameters for A7173A adapters installed in HP 9000 systems can be confirmed or changed offline using the SCSI command which can be accessed from the Boot Console Handler BCH menus see Using the BCH Menus on HP 9000 Systems page 28 for details Setting the SCSI Parameters 23 ET NOTE The bus width parameter cannot be set offline on rp24xx and rp54xx systems The SCSI parameters for A7173A adapters installed in HP Integrity systems can be confirmed or changed offline using the Extensible Firmware Interface EFI see Using the EFI Utility on HP Integrity Systems page 32 The SCSI parameters for an A7173A adapter installed in any supported HP UX system can be confirmed or changed online using the mpt config command see Using mptconfig for Online Configuration page 40 To restore the default SCSI parameter settings see Setting SCSI Parameters to Default Values page 44 About SCSI IDs The firmware suggested default for the A7173A adapter SCSI ID is 7 You must assign a separate SCSI ID 0 through 15 for a 16 bit SCSI bus to the A7173A adapter and to each SCSI device on the bus The priority of a device on a SCSI bus is determined by the SCSI ID of the device The order of SCSI ID priorities from highest to lowest is 7 6 5 4 3 2 1 0 15 14 13 12 11 10 9 and 8 A device with SCSI ID 7 has the highest priority and one with SCSI ID 8 has the lowest HP recommends the A7173A ad
4. Installing the A7173A adapter requires disassembly of some system components Before beginning the installation see the manual for the system you plan to install the A7173A adapter in for detailed instructions about installing host bus adapters in the PCI slots In addition you will need a grounding Electrostatic Discharge ESD Kit shipped with the A7173A Install the A7173A software See Installing A7173A Adapter Software page 14 Confirm system firmware and update if necessary See System Firmware page 15 Install the A7173A hardware See Installing A7173A Adapter Hardware page 16 Connect the SCSI devices See Connecting SCSI Peripheral Devices page 17 Confirm A7173A adapter firmware and update if necessary See Confirming the A7173A Adapter Firmware Version page 19 Confirm the SCSI parameters and change settings if necessary e SCSIID see About SCSI IDs page 24 e Maximum data transfer rate see About the Maximum Data Transfer Rate page 24 e Bus width see About Bus Width page 25 To determine how SCSI parameters can be set offline and online in your configuration check the HP Ultra320 SCSI Host Bus Adapter Support Matrix http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters If you will be using a disk array in a multi host environment be sure you have a LUN 0 configured See Configuring LUN 0 page 44 Verify the installation See Verifying the I
5. interference in which case the user will be required to correct the interference at his own expense The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett Packard could result in the product not meeting the Class A limits in which case the FCC could void the user s authority to operate the equipment IEC Statement Worldwide This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures DOC Statement Canada This Class A digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Cet appareil numerique do la classe A respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada Regulatory Statements 73 Sp cification ATI Classe A France DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un mat riel de traitement de l information ATI class A en fonction des niveaux de perturbations radio lectriques mis d finis dans la norme europ enne EN 55022 concernant la Compatibilit Electromagn tique Cher Client Conform ment la R glementation Francaise en vigueur l installation ou le transfert d installation et l exploitation de cet appareil de classe A doivent faire l objet d une d claration en deux exemplaires simultan ment aupres des services suivants e Comit de Coordin
6. 0 0 1 0 0 Built In 0x14e4 0x1645 SCSI bus cntlr 3 0 0 2 0 Bl 0 Built In 0x1000 0x0021 SCSI bus cntlr 3 0 0 2 1 0 Built In 0x1000 0x0021 SCSI bus cntlr 3 0 0 3 0 H 0 Built In 0x1000 0x0021 SCSI bus cntlr 3 0 Of 3 4 0 Built In 0x1000 0x0021 PCI to PCI bridge 3 0 4 1 0 32 6 0x1014 0x01a7 Fibre channel 3 0 4 1 0 4 0 33 6 Ox1077 0x2312 Ethernet cntlr 3 0 4 1 0 6 0 33 6 0x14e4 0x16c7 SCSI bus cntlr 3 0 6 1 0 B 48 B 5 B Ox1000 0x0030 SCSI bus cntlr 3 0 6 1 1 48 5 0x1000 0x0030 Path information for Path information for Slot information for a Core IO A7173A Adapter A7173A Adapter Built In SCSI Channel A The last Controller The last digit 0 or 1 digit 0 or 1 indicates the channel indicates the channel number number Bus information for Path information for A7173A Adapter a second Core IO SCSI Controller Setting and Confirming the Data Transfer Rate Use the scsi command from the BCH Service Menu to set or confirm the data transfer rate and other user configurable SCSI parameters 30 Configuring the A7173A Adapter The BCH command syntax and output are not identical across all HP 9000 systems To view the scsi command syntax for your system enter help scsi from the BCH service menu Example 3 3 shows a typical scsi command help screen Example 3 3 Typical BCH scsi Command Help Screen Service Menu Enter command help scsi ese SCST Help e e9 e meeemeeeEEeeeeeecxceeemeHeeceeieue lose senese SCSI displays the SCSI c
7. 32 for details See the HP Ultra320 SCSI Host Bus Adapter Support Matrix on http docs hp com to determine the minimum system firmware version that is needed to use the A7173A adapter on your system For a matrix of system firmware for I O adapters with HP UX 11i v3 B 11 31 boot support as well as the minimum firmware requirements for HP UX 11i v3 see the documents at http docs hp com en hw html System 20Firmware If the system firmware version installed on your HP UX system is lower than the minimum system firmware version required for the A7173A adapter to operate properly on that system you can obtain the latest HP UX 11i firmware updates from the IT Resource Center ITRC http itrc hp com If you need to patch your firmware the ITRC provides a patch database as well as patch documentation that includes installation instructions To access patches log in to your appropriate region click Maintenance and support for hp products then search for individual patches and firmware System Firmware 15 Installing A7173A Adapter Hardware A A This section contains information about installing the A7173A adapter hardware in a supported HP UX system WARNING The installation procedures in this section require opening the computer cabinet which might expose you to high energy high amperage circuits and sharp edges on the equipment chassis Be sure to remove all rings watches and other jewelry before opening t
8. 45 Performance TUNNE aria iii 45 Online Replacement of the AIS A APTE sciare 45 Verify or Update A7173A Adapter Firmware On HP 9000 Systems 46 Verify or Update A7173A Adapter Firmware on HP Integrity Systems i 46 Using mptutil to Verify or Update A7173A Adapter Firmware 46 S IROUDIESMOOhING snai 51 General Troubleshooting POUR cas on t e o Reate i erre ah oa veda ps veda saree shreds een VENUE ER 51 Creatine Missing Device Pies s nt nn cuenta aoa suas dto ebd nette eui 52 The A7173A Adapter Is Claimed But There Is No IO sn nn ea rtr ker 52 No Target Devices are Displayed in the 10scatlOutptt arri 53 Confirm SCSI D3ratmelers uu idera i Peta ane nn NUR DIR ERN Ua MEE RNV Eau MESE ont mer Ru 53 Domain Validation a ceo e d et be aaa leda 53 Restoring Performance After A Domain Validation Fallback or Failure 55 Using the mpt til Conad elia 55 Using Support Tools Manager TM tisse et tn nette tie trust ete tiens 61 HEP Event Momtorng Services EMS ne elia 61 HP Offline Diagnostics Environment ODE eae eee eva in des re ne 62 PCT Bor Recover aa 62 Contacting Your Hewlett Packard Representative asd odere rete ate tui sonder ig nee a ae as 63 PRS COI SENSE COD cciam thes odit a eo Matta ef c tM Ie at 65 SCSI Status Codes Sense Keys and Sense Qualifier Code Pairs uentris 65 BO peche ON riale 71 C Regulatory Informallorisssis n td o Dt Dd rain 73 Reg latory Statements coiere cect cos oti
9. KEKE KKKK KKKK dk c Copyright 2003 Hewlett Packard Development Company L P ERK KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkk kkkkkkkk kkkkkkkkkk ADAPTER INFORMATION Device File dev mpt14 Hardware Path 1 0 14 0 0 Driver Version r11 31 1 02 CHIP INFORMATION Device ID 0x0030 Vendor ID 0x1000 Revision ID Ox8 Subsystem ID 0x1205 Subsystem Vendor ID 0x103c IOC Number 0 Max Devices 16 Number of channels S2 Driver State OPERATIONAL FIRMWARE INFORMATION SCSI Firmware Version 1 03 35 65 IO H SCSI Firmware Version Hex 1 03 23 41 IO SCSI Firmware Size 39968 EFI Driver Version 1 05 00 01 H VPD INFORMATION Adapter PCI X DUAL CHANNEL ULTRA320 SCSI ADAPTER Part Number A6961 60011 Engineering Code C 4429 Specification PW 15W PCI X 64BIT 133MHZ Serial Number P105283605 Manufacturing Date Code C 4429 EFI driver version 1 05 00 01 Current SCSI or Current EFI driver adapter firmware version version To determine the recommended firmware version to use the A7173A adapter your system see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters You can down
10. MATION ion 1 03 35 69 IO ion Hex 1 03 23 45 IO 40356 1 05 00 01 QR M A UT TOWN seee928ssme ezFeee nexu coelis ei Sees PCI X DUAL CHANNEL ULTRA320 SCSI ADAPTER A6961 60011 C 4429 PW 15W PCI X 64BIT 133MHZ P105283605 Code C 4429 1 05 00 01 line in the CHIP INFORMATION section contains important information states are defined in the Driver State field This state indicates that the hardware has not been initialized by the driver This state could result if the driver was unable to successfully initialize the channel This state indicates that the driver is online and ready to perform normal SCSI I O operations This state indicates that driver is currently performing task management commandssuchas SCSI BUSRESET ABORT TASK and BUS DEVICE RESET This state indicates that the driver has detected a controller fault and is currently recovering from that condition This state indicates that the controller initialization is complete The driver is in the process of retrieving and setting various configuration parameters Using the mptutil Command 57 58 SUSPENDED This state indicates that the controller has been suspended Use the c option to display the PCI Configuration data stored on the A7173A adapter Information is displayed as hexadecimal data For example mptutil c dev mpt14 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
11. SCSI bus will not automatically adjust to accommodate the DS2100 or the DS2110 The SCSI data transfer rate must be deliberately set to a maximum of U160 offline via the Boot Console Handler on HP 9000 systems or EFI on HP Integrity systems or online via the mpt config command With the DS2300 the SCSI data transfer rate will automatically be negotiated to U160 or slower but the negotiation could cause a few SCSI bus resets which can be avoided by deliberately setting the maximum SCSI data transfer rate to U160 A TIP Unless you are connecting an HP DS2100 DS2110 or DS2300 external storage device to ve an A7173A adapter HP recommends that you always set the A7173A adapter s maximum data transfer rate to MAX or NOLIMIT this is the default setting for the A7173A adapter Using MAX or NOLIMIT enables the adapter s maximum data transfer rate of 320 MB s to be used unless there are slower devices on the bus that automatically negotiate a slower data transfer rate Automatic negotiation of the data transfer rate will set the maximum data transfer rate on the SCSI bus to the maximum data transfer rate capability of the slowest SCSI device on the bus TIP If you are trying to debug a communication problem between the A7173A adapter and a specific SCSI device setting the data transfer rate at a slower speed may enhance diagnostic efforts See Chapter 5 Troubleshooting page 51 for more information Setting the Maximum Dat
12. The command to set the rate for the adapter shown in Example 3 4 to MAX 320 MB s would be scsi 3 0 6 1 0 rate NOLIMIT If you change the data transfer rate HP recommends that you use the scsi path rate command to confirm that the rate has changed When you are satisfied that the maximum data transfer rate is set correctly enter main to return to the BCH Main Menu 202 TIP Use the scsi command syntax displayed in the scsi help screen to confirm or change other SCSI parameters Using the EFI Utility on HP Integrity Systems If the A7173A adapter is installed in a supported HP Integrity system a menu driven Extended Firmware Interface based Parallel SCSI Offline Operations Utility EFI utility can be used to set or confirm the SCSI parameters offline The EFI utility can also be used offline to update the A7173A adapter firmware save the A7173A adapter firmware to a file and view the A7173A adapter vital product data VPD The executable file name of the EFI utility is pscsi efi ET NOTE For important details about each of the SCSI parameters that can be set offline using the EFI utility see e About SCSI IDs page 24 e About the Maximum Data Transfer Rate page 24 e About Bus Width page 25 Downloading the EFI Driver EFI Utility and Firmware If you have an HP Offline Diagnostics and Utilities DVD that contains the software go to Starting the pscsi Utility To download and install the pac
13. ULTRA320 SCSI ADAPTER Part Number A6961 60011 Engineering Code C 4429 Specification PW 15W PCI X 64BIT 133MHZ Serial Number P105283605 Manufacturing Date Code C 4429 EFI driver version 1 05 00 01 In the sample output the SCSI firmware version is 1 03 35 69 The most recent SCSI firmware version for the A7173A product is listed in the HP Ultra320 SCSI Host Bus Adapter Support Matrix http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters The mptutil command is also used to update the A7173A adapter firmware See Verify or Update A7173A Adapter Firmware On HP 9000 Systems page 46 or Verify or Update A7173A Adapter Firmware on HP Integrity Systems page 46 for details Verifying the Installation After installing the scsiU320 00 software bundle containing the mpt driver installing the A7173A adapter and attaching the peripheral devices verify that all of the components are working by following these steps 1 To verify that the adapter is correctly installed issue this command ioscan fnkd mpt Example 2 1 shows a typical ioscan output Example 2 1 Typical ioscan fnkd mpt Command Output With Multiple Adapters ioscan fnkd mpt Class I H W Path Driver S W State H W Type Description ext bus 6 1 0 2 0 0 M mpt H CLAIMED Ml INTERFACE SCSI Ultra320 A6961 60011 dev mpt6 B ext bus 7 1 0 2 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt7 ext bus 8 1 0 4 0 0 mpt CLAIMED INTERFACE S
14. Ultra160 Wide The data transfer rate then falls back by one level to a slower setting Table 5 2 lists the fallback levels for most systems Table 5 2 Domain Validation Fallback Levels SCSI Rate Bus Width Data Transfer Rate MB s Ultra320 Wide 320 Ultra160 Wide 160 Ultra2 Wide Wide 80 Ultra2 Narrow 40 Ultra Wide Wide 40 Ultra Narrow 20 Fast Wide Wide 20 Fast Narrow 10 Asynchronous Narrow 5 A NOTE The number of entries in Table 5 2 is subject to change It is provided here to give you an example of how the fallback procedure works Domain Validation tests are run on all targets on the SCSI bus even those targets that do not have Ultra320 capabilities The starting point in Table 5 2 depends on the parameters that were negotiated for any particular target Since a SCSI bus can contain up to 15 targets several different SCSI parameters may be in effect at any one time on the bus because Domain Validation is running on all of the targets at the same time For example if the parameters originally negotiated during the normal SCSI initiator target communications are equivalent to Ultra320 but Domain Validation determines that the SCSI bus or the target cannot support that data transfer rate then Domain Validation falls back to Ultra160 After the fallback Domain Validation repeats its test If the bus or target still cannot support the transfer rate Domain Validation falls b
15. any key to continue Press any key to return to the main menu Setting and Confirming SCSI Parameters Offline 37 Updating the EFI Driver If you select an EFI driver file from the Select Firmware Image menu such as 1simpt rom in Example 3 9 then press Enter a confirmation screen appears You are about to install EFI Driver version 1 04 02 00 Do you want to proceed y n If you press y a status screen appears displaying the progress of the operation For example Installing EFI Driver Image for Seg 00 Bus 80 Dev 01 Percentage Completed 100 Re initializing controller This operation may take up to one minute Firmware Image Installation successful for Seg 00 Bus 80 Dev 01 Updating Vital Product Data VPD Done Updated Seg 00 Bus 80 Dev 01 to EFI Driver Version 1 04 02 00 Press any key to continue Press any key to return to the main menu Advanced Operations Save SCSI Firmware Image or EFI Driver Image to File 38 To perform advanced operations select Advanced Operations from the main menu and press Enter The following menu displays Parallel SCSI Offline Operations Utility C Copyright 2004 Hewlett Packard Development Company L P Save SCSI Firmware Image to file Save EFI Driver Image to file Display Vital Product Data VPD Main Menu To save a SCSI firmware image or an EFI driver image to a file use the arrow keys to highlight Save SCSI Firmware Image to file or Save EFI Driver Image to fi
16. data status and control signals EISA PCI and SCSI are examples of buses A high performance way to transfer data The host bus adapter controls the transfer of data directly to and from system memory without bothering the computer s microprocessor This is the fastest way for multi tasking operating systems to transfer data A unit of information consisting of eight bits The brain of the computer that performs the actual computations The term Micro Processor Unit MPU is also used A topology in which every device is connected to two others except for two end devices that are connected to only one other Refers to the way a computer is set up the combined hardware components computer monitor keyboard and peripheral devices that make up a computer system or the software settings that allow the hardware components to communicate with each other 32 bit scheme referred to as CRC 32 included in Ultra320 that ensures complete integrity of the transferred data CRC is guaranteed to detect all single bit errors any two bits in error or any combination of errors within a single 32 bit range A program that allows a microprocessor through the operating system to direct the operation of a peripheral device A hardware configuration for connecting SCSI devices It uses a pair of lines for each signal transfer as opposed to single ended SCSI which references each SCSI signal to a common ground A method of moving data fro
17. highlight specific properties for any device on the SCSI bus If you continue pressing the Arrow key moving from left to right in any row on the screen additional columns will be displayed Depending on the selection made or are used to view the options available for a particular selection Press Enter to accept the Device Properties that are displayed on the screen ET NOTE Format and Verify do not apply to HP UX Downloading and Installing a Firmware Image 36 From the main menu screen use the Arrow keys to select Download and Install Firmware Image then press Enter A menu listing the available SCSI Ultra320 controllers appears For example Configuring the A7173A Adapter Example 3 8 Selecting a Controller for Firmware Update Available SCSI Ultra320 Controllers Flash SCSI EFI Slot Seg Bus Dev Part Firmware Driver XX 00 20 01 No 1 03 06 00 1 02 09 00 SCSI Ultra320 Core IO 01 00 80 01 Yes 1 03 35 65 1 04 02 00 SCSI Ultra320 Dual Channel PCI X Adapter Select All Back The Flash Part column indicates whether the EFI utility can update the firmware of a SCSI controller A value of No in this column indicates the EFI utility cannot be used to update firmware for that controller In Example 3 8 the first SCSI controller listed is a Core IO controller as indicated by its description and the value of XX in the Slot column You cannot use the EFI utility to update the firmware for Core IO SCSI controllers The EFI utili
18. is already known and the correct software is installed at your site Illustrate the context of messages as clearly as possible Record all error messages and numbers that appear at the user terminal and the system console Prepare the formatted output and a copy of the log file for the HP representative to analyze Prepare a listing of the HP UX I O configuration being used for the HP representative to analyze Try to determine the general area within the software where the problem might exist See the appropriate reference manual and follow the guidelines on gathering information for that product Document your interim workaround solution The cause of the problem can sometimes be found by comparing the circumstances in which the problem occurs with the circumstances in which the problem does not occur In the event of a system failure obtain a full memory dump If the directory var adm crash exists the HP UX utility sbin savecore automatically executes during reboot to save the memory dump HP recommends that you create the tmp syscore directory after successfully installing this product Send the output of the system failure memory dump to the HP representative If the equipment is not covered by an HP service contract a charge for time and materials might be necessary Contacting Your Hewlett Packard Representative 63 A SCSI Sense Codes SCSI Status Codes Sense Keys and Sense Qualifier Code Pairs This appendix contains ta
19. or 16 where 0 means use max Default max lt term gt is either ON OFF or DEFAULT Default ON Short Command for SCSI SCSI To confirm the A7173A adapter s maximum data transfer rate follow these steps 1 From the BCH Main Menu enter ser to display the Service Menu I Q TIP To return to the BCH Main Menu from other BCH menus enter main 2 From the service menu enter the scsi command using this syntax scsi path rate Where path is the path to the A7173A adapter Example 3 4 shows a typical command output Example 3 4 Typical scsi rate Command Output Service Menu Enter command scsi 3 0 6 1 0 rate Path dec Initiator ID SCSI Rate Auto Term Bus Width 3 0 6 1 0 6 MAX UNKNOWN MAX In Example 3 4 the SCSI data transfer rate SCSI Rate is MAX This is the default setting which enables the A7173A adapter s maximum data transfer rate of 320 MB s To retain the current data transfer rate enter main to go back to the BCH Main Menu Setting and Confirming SCSI Parameters Offline 31 To change the data transfer rate enter the scsi command from the Service Menu using the syntax scsi path rate rate Where path is the path to the A7173A adapter and rate is the target rate setting see the scsi help screen for acceptable rate values for your system For example the command to set the rate for the adapter shown in Example 3 4 to Ultra 160 SCSI would be scsi 3 0 6 1 0 rate ULTRA160
20. oshpux11iv3 html System 20Administration we IMPORTANT Superdome systems are not intended for access by users HP recommends that Superdome systems only be opened by a qualified HP engineer Failure to observe this requirement can invalidate any support agreement or warranty to which the system owner might otherwise be entitled IMPORTANT If you use OLAR or OL to add or replace an A7173A adapter the SCSI ID will be set at 7 by default If the SCSI ID for an add in or replacement adapter needs to be set at some value other than 7 the mptcon ig command can be used to set the SCSI ID after the A7173A adapter is inserted into the slot and powered on but before the SCSI cable s are connected See About SCSI IDs page 24 and Using mptconfig for Online Configuration page 40 for more information Connecting SCSI Peripheral Devices The A7173A adapter is capable of communicating with Low Voltage Differential LVD or Single Ended SE SCSI devices LVD allows up to 12m cable lengths with multiple SCSI devices or 25m point to point connections Important Rules For Connecting SCSI Devices When you connect SCSI devices to an A7173A or AB290A Host Bus Adapter the following rules apply e All of the devices connected to each port must be of the same type for example you cannot mix hard disks and removable media devices on the same port e All of the removable media devices such as a tape drive DVD or CD ROM on a SCSI port
21. processor 3 1 121 processor CLAIMED PROCESSOR Processor Hardware path to dev mpt14 Hardware path to dev mpt15 Device file for hardware path 1 0 14 0 0 Device file for hardware path 1 0 14 0 1 The device files for both channels of an A7173A adapter are listed in Example 3 11 Both channels of the A7173A adapter share the same PCI slot Their hardware paths are the same except for the last digit In the example the SCSI channel associated with device file dev mpt14 is in use and is connected to target devices on a SCSI bus The SCSI channel associated with device file dev mpt15 is not connected to a SCSI bus or to any target devices To view a summary of the SCSI parameter settings for a channel on an A7173A adapter enter the mptconfig device file command where device file is the device file name of an A7173A adapter channel For example mptconfig dev mpt14 Scan For Devices ADAPTER INFORMATION Device File dev mpt14 Hardware Path 1 0 14 0 0 BUS PARAMETERS Initiator SCSI ID iX SCSI Bus Rate Ultra320 SCSI Bus Width Wide CHANNEL CAPABILITIES Reg Ack Offset 127 Bus Mode LVD Quick Arbitration Selection Disabled DT Clocking Enabled Packetized Enabled TARGET PARAMETERS
22. supported number of hard drives per port 71 T terminator external 18 troubleshooting degraded performance detecting 53 Domain Validation 53 fallback levels 54 general procedure 51 ioscan command 20 missing device files 21 52 providing information 63 SCSI selection timeout 55 V verifying installation 20 44 W whatcommand 63 84 Index 85 J 6 3 73 9 O0 3 O x Printed in the US invent
23. that can cause Domain Validation to run are e A protocol violation or some other exception condition that occurs on the SCSI bus e A SCSI device that is powered on and then I O occurs to that device Table 5 1 shows the types of problems that Domain Validation can detect Table 5 1 Problems Detected By Domain Validation Problem Possible Cause Incorrect SCSI bus termination A missing or bad terminator or an incorrect auto termination setting Incorrect hardware configuration Cables with the wrong impedance An incorrect cable type Major cable errors A broken wire within a cable or a bad connector SCSI device spacing problems Path width errors For example Narrow cable used with a Wide SCSI device Damaged or marginal transceivers No Target Devices are Displayed in the ioscan Output 53 Table 5 1 Problems Detected By Domain Validation continued Poor shielding or grounding Excessive system noise Poor shielding or grounding When Domain Validation determines that communication with the target device is not possible at the maximum data transfer rate supported by the adapter Ultra320 it writes a warning message to the var adm syslog log file Example 5 2 shows a typical log entry Excessive cross talk Example 5 2 Typical Domain Validation syslog Entry SCSI Ultra320 0 3 1 1 instance 9 Domain Validation forced SCSI Parameter fallback Target ID 2 Currently operating at
24. there is no IO follow these steps to diagnose the problem NOTE Use the iostat command to determine whether there is active IO See the iostat manpage for more information 1 Usethe ioscan fnkd mpt command to determine the device file of the controller Use the mptutil dev file command to display information about the controller 3 Examine the Chip Information section of the mptutil output to determine if the driver state is operational 4 If the driver state is not operational examine the mptutil command output to determine the A7173A adapter firmware version then confirm that it is current To determine the recommended adapter firmware version see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters Troubleshooting 5 Ifthe A7173A adapter firmware is not current install the latest firmware see Using mptutil to Verify or Update A7173A Adapter Firmware page 46 a Usethemptutil dev file command to display information about the controller b Examine the Chip Information section of the mptut il output to determine if the driver state is operational 6 If the driver state is still not operational or if the firmware did not require an update then the card may be faulty Contact your HP support representative No Target Devices are Displayed in the ioscan Output If the A7173A adapter is claimed but no target devices are displayed in t
25. 1 dev mpt8 ext bus 9 1 0 6 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt9 ext bus 12 1 0 12 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt12 ext bus 13 1 0 12 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt13 ext bus 14 1 0 14 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt14 ext bus 15 1 0 14 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt15 The device file for each channel of an A7173A adapter is in the second line of the ioscan output In Example 4 1 dev mpt14 and dev mpt15 are the device files for the two channels of the A7173A adapter installed in the PCI slot located at hardware path 1 0 14 0 Use the mptutil command to determine the SCSI firmware version running in ROM on the A7173A adapter Both channels on each A7173A adapter share the same SCSI firmware so itis only necessary to query one channel to determine the SCSI firmware version installed on both channels The version of the EFI driver component of the A7173A adapter firmware will also be displayed Example 4 2 shows the command output for a typical system Using mptutil to Verify or Update A7173A Adapter Firmware 47 Example 4 2 Typical mptutil device file Command Output mptutil dev mpt14 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkxkkk KKKK KKKK Wok ee MPTUTIL Support Tool RRR KKKK KKKK eR for Ultra320 SCSI Controller dox KKKK KKKK woke Version 1 02 Oct 22 2006
26. 10 1 HP A7173A Adapter Overview This chapter provides an overview of the features and capabilities of the A7173A adapter e About the A7173A Adapter page 11 e The A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter page 11 About the A7173A Adapter The HP A7173A Dual Channel PCI X Ultra320 SCSI Host Bus Adapter A7173A adapter provides two Ultra320 SCSI Parallel Interface Specification 4 SPI 4 interfaces to PCI computer systems The A7173A adapter is a PCI X adapter capable of up to 133 MHz 64 bit data transfers It supports connection of up to 15 SCSI devices per channel or a total of 30 SCSI devices per adapter The A7173A adapter provides synchronous or asynchronous 16 bit Wide Low Voltage Differential LVD or 16 bit Wide Single Ended SE SCSI solutions using only one PCI slot The adapter is backward compatible supporting Ultra160 Ultra2 Ultra and Fast SCSI devices The A7173A adapter cannot be connected to FWD HVD devices Consult with your Hewlett Packard representative for information on specific system configurations For a detailed summary of A7173A adapter features and specifications see Appendix B page 71 Figure 1 1 The A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter Channel B 68 Pin External VHDCI Connector Channel A 68 Pin External VHDCI Connector Channel B 68 Pin Internal HD Connector Channel A 68 Pin Internal HD Connector PCI X Bus Edge Connector DEEDS About the A7
27. 173A Adapter 11 12 2 Installing the A7173A Adapter This chapter contains the following sections explaining installation of the A7173A adapter Installation Overview page 13 Locating A7173A Adapter Software page 14 Installing A7173A Adapter Software page 14 System Firmware page 15 Installing A7173A Adapter Hardware page 16 Connecting SCSI Peripheral Devices page 17 Confirming the A7173A Adapter Firmware Version page 19 Verifying the Installation page 20 Adding Multi Initiator Support page 21 ET NOTE This manual provides installation instructions and technical information for qualified personnel who maintain or service HP UX systems Installing the A7173A adapter requires proficiency in both hardware configuration and software administration Installation Overview The following steps are provided to assist with planning the A7173A adapter installation Each step addresses an aspect of the installation process that may impact the installation in your configuration 1 0Muog 11 12 Review the HP scsiU320 00 mpt Mass Storage Driver Release Notes http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters Review the HP Ultra320 SCSI Host Bus Adapter Support Matrix http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters Review the recommendations for performance See Performance Tuning page 45 Make sure you have the necessary parts and tools
28. 2 IEC 61000 4 3 ENV 50204 IEC 61000 4 4 IEC 61000 4 6 IEC 61000 4 8 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The Product was tested in a typical configuration with Hewlett Packard information technology equipment Tom Zone Engineer European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 14 3143 Cupertino CA Oct 2003 Regulatory Statements 75 76 Glossary A address asynchronous data transfer B bit Boot Console Handler BCH bus bus mastering byte G central processing unit CPU chain configuration Cyclic Redundancy Check CRC D device driver differential direct memory access DMA DMA bus master Domain Validation A specific location in memory designated either numerically or by a symbolic name One of the ways data is transferred over the SCSI bus It is slower than synchronous data transfer A binary digit The smallest unit of information a computer uses The value of a bit 0 or 1 represents a two way choice such as on or off true or false Provides among other things the reading and setting of SCSI parameters without the OS running A collection of wires in a cable or copper traces on a circuit board used to transmit
29. Adapter Features and Specifications continued Serial EEPROM Yes it contains Vital Product Data VPD HP PCI IDs SCSI Parameters and Chip Configuration It is also configured with the HP part number for easy identification when ioscan is used Safety Characteristics The HP A7173A adapter board meets or exceeds the UL flamability rating 94 V0 Each bare board is also marked with the supplier s name or trademark type and UL flamability rating Since these boards are installed in a PCI bus slot all voltages are below the SELV 42 4 V limit 72 Specifications C Regulatory Information Regulatory Statements This section contains all of the regulatory statements for the A7173A adapter FCC Statement For U S A Only The Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of the users of this product This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful
30. CSI Additional Sense Code Qualifier Pairs page 66 In Example A 1 the Additional Sense Code 0x29 and Qualifier Code 0x02 together mean SCSI bus reset occurred Table A 3 page 66 lists the most common Additional Sense Code Qualifier Code Pairs For a comprehensive list of all Additional Sense Code Qualifier Code Pairs go to http www t10 0rg ftp t10 drafts spc2 spc2r20 pdf Table A 1 SCSI Status Codes complete list SCSI Status Code Meaning 0x00 Good 0x02 Check condition 0x04 Condition met 0x08 Busy 0x10 Intermediate 0x14 Intermediate condition met 0x18 Reservation conflict 0x22 Command terminated 0x28 Queue full SCSI Status Codes Sense Keys and Sense Oualifier Code Pairs 65 Table A 2 SCSI Sense Keys complete list SCSI Sense Key Meaning 0 No sense 0x1 Recovered error 0x2 Not ready 0x3 Medium error 0x4 Hardware error 0x5 Ilegal request 0x6 Unit attention 0x7 Data protect 0x8 Blank check 0x9 Vendor specific Oxa Copy aborted Oxb Aborted command Oxc Oxd Volume overflow Oxe Miscompare Oxf Reserved Table A 3 Most Common SCSI Additional Sense Code Qualifier Pairs SCSI Additional Sense SCSI Qualifier Code Meaning Code 0x00 0x00 No additional sense information 0x01 Filemark detected 0x02 End of partitions medium detected 0x03 Setmark detected 0x04 Beginni
31. CSI Ultra320 A6961 60011 dev mpt8 ext_bus 9 1 0 4 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt9 Hardware path to channel A of Device file for channel A of adapter 1 adapter 1 Hardware path to channel B of Driver that has claimed the adapter adapter 1 Use in conjunction with the S W Hardware path to channel A of State column to determine the adapter 2 status of the adapter B Hardware path to channel B of Software status Use in conjunction adapter 2 with the Driver column In this example the adapter has been CLAIMED by the mpt driver Plain text description of the adapter Example 2 1 shows a system with two A7173A adapters installed The ioscan output indicates that the adapters have been claimed by the mpt driver Notice the hardware path shown in the second column The A7173A adapter supports two PCI devices or functions one per channel Two lines are listed for each A7173A adapter one for channel A denoted by a 0 as the last digit in the hardware path and one for channel B denoted by a 1 as the last digit in the hardware path The device file for each channel of each installed adapter is shown on the second line of each listing for example dev mpt6 20 Installing the A7173A Adapter 2 For more detailed information on the installed A7173A adapters including verification of devices that have been connected to the A7173A adapter s use the mptconfig dev file command for each channel of each A7173A adapt
32. HDCI very high density cable interconnect SCSI cable connector Connecting Internal Devices The A7173A adapter has two internal 68 pin HD connectors one for each SCSI channel If you purchased your A7173A adapter as a factory integrated controller ordered on product option 0D1 any internal SCSI devices will be connected at the factory If an internal SCSI device has been installed on one of the A7173A adapter s SCSI channels do not connect any devices to the external port for that channel Connecting External Devices ET The A7173A adapter has two external 68 pin VHDCI connectors one for each SCSI channel External SCSI devices may have 68 pin HD or VHDCI connectors No SCSI cables are shipped with the A7173A adapter NOTE Auto termination is factory enabled on the A7173A adapter External terminators can be ordered from HP if necessary order SCSI LVD SE terminator HP product number C2370A To connect external SCSI devices to the A7173A adapter 1 Plug the 68 pin VHDCI connector on one end of a SCSI cable into an external connector on the A7173A adapter Make sure the external connector you attach the SCSI cable to corresponds to the channel you want to connect the external device to 2 Plug the 68 pin HD or VHDCI connector on the other end of the cable into the SCSI connector on the external SCSI device 3 If you need to connect more than one external SCSI device to the adapter daisy chain them together with sh
33. HP A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter Support Guide HP UX lli v1 lli v2 and lli v3 Copyright 2007 Hewlett Packard Development Company L P Legal Notices The information in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be held liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office U S Government license Proprietary computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Trademark Notices UNIXQ is a registered trademark in the United States and other countries licensed exclusively through The Open Group Table of Contents About This Documents una ntm dde 7 Intended Audience cer tiii eat nati at ee 7 HP UX Release Name and Release Identifier 7 P blishing
34. Heel HN NEN 7 Whats in Ihis Document ette aeree Cre este rece aeos ta enormes ERR td riens states 8 New and Changed Documentation in This BQ Otten ucc tice det e eee tiis 8 Tvpographitab Convelitighlisusccd is deest dept avere ERR quieta e ege COM dei E de 8 HP Welcomes Your CommentsS ANN sei rh ss se ES sese itasse aeree se ease nna 9 T4HPSAZTZSA Adapter Over vie Wives acsi eiat dr dtu lt caes eaa ends 11 About the A7IZ3A Adapters eos estetica Rte te AEE edes i ly Reap deii quus 11 2 Installing the AZIZ3A Adapter iii etit mrt ine P EVA Eee 13 Installation Overview Las A A E ee ve Eee voee Ev edet eve so even Ure Vra ar Ee se tt ete Te TENOR 13 Locating A 71 9 Adapter SOIDWOTG s airline 14 Installing A7173A Adapter DSOIBWGEB ilaele tape tede ne ka RU equ 14 Files Contained in the scsiU320 00 Bundle 14 Systemi Fia Wale MF M 15 Processor Dependent Code PDC on HP 9000 SySRMS s dee ree ere erbe state 15 Extensible Firmware Interface EFI on HP Integrity Systems 15 lnstalling 47175A AdapferEerdware s aLaaa 16 Offline Installation sus Tree erre se teer tete oreet ese cus secet tn a ts 16 Online JInstallalonkzjic een veo eats A dii i cen ara ae ie A 16 Connecting SESI Peripheral Denis ess rea editi 17 Important Rules For Connecting SCSI Devices ubi 17 Identifying Compatible SCSI Cables ec tei ta aite A A 18 Connecting Mternal Devices iem puits ue ere nest te tea yer tn Fd winch eR ERR P N TEER ERTER EME br t
35. Integrity Systems page 32 for details Setting the Bus Width Online The mpt config command is used to set the bus width online for all supported systems See Using mptconfig for Online Configuration page 40 for details About Auto Termination ET The auto termination feature on the A7173A adapter ensures the SCSI bus will be properly terminated in any supported configuration The auto termination state for both of the SCSI channels on the A7173A adapter are factory set to enable auto termination HP does not recommend disabling auto termination NOTE All supported configurations require auto termination to be enabled on the A7173A adapter 26 Configuring the A7173A Adapter Configuration Worksheet The worksheet in Table 3 1 provides a convenient format for recording installation details for multiple SCSI adapters Table 3 1 SCSI ID Settings System Name Slot Hardware Path SCSI ID Channel Ch A Ch B Ch A Ch B Ch A Ch B Ch A Ch B Ch A Ch B Ch A Ch B Ch A Ch B Ch A Ch B Configuration Worksheet 27 Setting and Confirming SCSI Parameters Offline If the A7173A adapter is installed in a supported HP 9000 system use the scsi command accessed from the BCH menus to set or confirm the SCSI parameters offline If the A7173A adapter is installed in a supported HP Integrity system a menu driven Extensi
36. SCSI error messages New and Changed Documentation in This Edition This edition of the HP A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter Support Guide contains detailed instructions for performing offline A7173A adapter configuration and firmware updates on HP Integrity systems using the Extended Firmware Interface EFI utility It has been updated to provide more details on supported cabling configurations Typographical Conventions 8 This document uses the following conventions Book Title The title of a book On the web and on the Instant Information CD it may be a hot link to the book itself Emphasis Text that is emphasized Bold Text that is strongly emphasized ComputerOut Text displayed by the computer UserInput A command entered by the System Administrator About This Document HP Welcomes Your Comments HP welcomes any comments or suggestions you have for this Support Guide Please use either of the following methods to respond e Viaemail netinfo feedback cup hp com OR e Using a feedback form http docs hp com assistance feedback html Please include the following information along with your comments e The complete title and manufacturing part number of the document The manufacturing part number can be located on the title page e The chapter section and page number of the content you are commenting on e The version of HP UX that you are using HP Welcomes Your Comments 9
37. SI SPI 4 synchronous data transfer system firmware I termination U Ultra SCSI Ultra160 SCSI Ultra2 SCSI Ultra320 SCSI VCCI VHDCI 80 Glossary Memory from which information can be read but not changed The contents of ROM are not erased when the computer is turned off The HP A7173A adapter s SCSI chips contain a RISC processor A host bus adapter and one or more SCSI peripherals connected by cables in a linear chain configuration The host bus adapter can exist anywhere on the chain allowing connection of both internal and external SCSI devices Any device conforming to the SCSI standard that attaches to the SCSI bus by means of a SCSI cable This includes SCSI host bus adapters and SCSI peripherals A unique identification for each SCSI device on the SCSI bus Each SCSI bus has fifteen available SCSI IDs numbered 0 through 15 for Wide SCSI or 0 7 for 8 bit SCSI The host bus adapter is usually assigned ID 7 which gives it priority to control the bus The current SCSI specification that defines the command formats used in the SCSI protocol See Single Ended A hardware specification for connecting SCSI devices It references each SCSI signal to a common ground as opposed to differential SCSI and low voltage differential SCSI which use a separate return for each signal A specification for a high performance peripheral bus and command set The original standard is now referred to as SCSI 1 The SCSI P
38. SI Trade Association term for SCSI bus width 16 bits SCSI bus speed maximum data rate 40 MBytes sec WideUltra2 SCSI The STA SCSI Trade Association term for SCSI bus width 16 bits SCSI bus speed maximum data rate 80 MBytes sec 81 82 Index A actual data transfer rate 25 adapter bus width 25 channels 71 connecting external peripherals 17 data transfer rate 71 dimensions 71 external terminator 18 flash ROM 71 installing 16 maximum data transfer rate 24 determining in BCH menus 31 maximum dew point temperature 71 maximum disks per channel 71 OLAR of 45 operating temperature range 71 overview of 11 path determining in BCH menus 29 determining inioscanoutput 20 PCI specification 71 PCI X bus connector type 71 power required 71 preparing for installation 13 processor type 71 regulatory statements 73 relative humidity 71 safety characteristics 72 SCSI bus termination 71 SCSI parameters setting to default values 44 serial EEPROM 72 signaling 71 storage and shipping temperature range 71 verifying installation of 20 44 B BCH menus adapter s maximum data transfer rate determining 31 adapter s path determining 29 adapter s SCSI parameters setting to default values 44 bus width 25 C commands insf 21 52 ioscan 20 determining adapter s path 20 scsi maximum data transfer rate determining 31 setting SCSI parameters to default valu
39. SI bus mptutil t bus reset dev mptl4 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkk KKKK KKKK KE MPTUTIL Support T o 1 oko KKKK KKKK EX for Ultra320 SCSI Controller koe KKKK KKKK BREE Version 1 02 Oct 22 2006 BAS KKKK KKKK EEE c Copyright 2003 Hewlett Packard Development Company L P oe KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkk WARNING This is a DESTRUCTIVE operation This might result in failure of current I O requests Do you want to continue y n nl y Task Management operation completed successfully kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkk RETE End of MPTUTIL Output ERRE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkk kkkkkkkkkk A WARNING Resetting a SCSI bus or device is a DESTRUCTIVE operation Active I Os will be aborted The t option should only be used by qualified personnel Use the u lt filename gt option to copy upload the firmware image that is currently running on the A7173A adapter to a file specified by lt filename gt For example mptutil u tmp fw 1 03 35 69 IO dev mptl4 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk KKKK KKKK BERK MPTUTIL Support T o OL RARE KKKK KKKK AAA for Ultra320 SCSI Controller kA RK KKKK KKKK KEKE Version 1 02 Oct 22 2006 ERRE KKKK KAKA EERE c Copyr
40. Ultra320 ide Disk L BD1468A4C5 HPB4 Ultra320 Wide Disk 3 BD1468A4C5 HPB4 Ultra320 Wide Disk 4 BF1468A4B3 HPB5 Ultra320 ide Disk 5 BF1468A4B3 HPB5 Ultra320 Wide Disk 8 BF1468A4B3 HPB5 Ultra320 ide Disk PROLIANT 4L7E DB 2 30 Enclosure Configuring the A7173A Adapter CAUTION Set the initiator ID on a SCSI adapter carefully Duplicate SCSI IDs on a SCSI bus can result in bus hangs system hangs and system panics The mpt conf ig command will attempt to verify that no targets are using the specified ID before the change is allowed however in the case of multi initiator shared bus configurations the mpt config command cannot detect the presence of other initiators on the SCSI bus Use the ioscan command on any servers connected to the same SCSI bus to verify that the init id selected is free before using the mptconfig i option A NOTE The In Use Device column is only displayed on systems running HP UX 11i v3 Using Common mptconfig Command Line Options This section lists the mpt config command line options to change common A7173A SCSI settings online ET Use the r option on the mpt conf igcommand to change the transfer rate for the A7173A adapter For example mptconfig r ultral60 dev mpt14 Confirm Do you want to change scsi parameters y nl y Sta t S agile aH aed eA dc rat Rr RR eee ince Successful Use the w option on the mpt conf ig command to change the SCSI bus width For example mptco
41. a Transfer Rate Offline For HP 9000 systems the Boot Console Handler BCH menus are used to set the maximum data transfer rate offline See Using the BCH Menus on HP 9000 Systems page 28 for details For HP Integrity systems EFI is used to set the maximum data transfer rate offline See Using the EFI Utility on HP Integrity Systems page 32 for details Setting the Maximum Data Transfer Rate Online The mpt config command is used to set the maximum data transfer rate online for all supported systems See Using mptconfig for Online Configuration page 40 for details About Bus Width The firmware suggested default for the A7173A adapter s bus width is MAX the A7173A adapter s maximum bus width 16 bits Wide However either of the following bus widths can be used e 8 bits Narrow e 16 bits Wide About Bus Width 25 sL TIP HP recommends that you always use the A7173A s maximum bus width 16 bits unless M you have Narrow 8 bit devices on the bus and you are experiencing problems with the connection Setting the Bus Width Offline ET For HP 9000 systems the Boot Console Handler BCH menus are used to set bus width offline See Using the BCH Menus on HP 9000 Systems page 28 for details NOTE The bus width parameter cannot be set offline on rp24xx and rp54xx systems For HP Integrity systems EFI is used to set the bus width offline See Using the EFI Utility on HP
42. abled if an error occurs on a PCI bus containing an I O card that supports PCI Error Recovery the following events occur e The PCI bus is quarantined to isolate the system from further I O and prevent the error from damaging the system e The PCI Error Recovery feature will attempt to recover from the error and reinitialize the bus so I O can resume If the PCI Error Recovery feature is disabled and an error occurs on a PCI bus a Machine Check Abort MCA or a High Priority Machine Check HPMC will occur and the system will crash Troubleshooting For more information about PCI Error Recovery see the documents at http www docs hp com en ha html PCI 20Error 20Recover Contacting Your Hewlett Packard Representative If the equipment is covered by an HP service contract document the problem as a service request and forward it to your HP representative Include the following information where applicable Describe the problem including the events and symptoms leading up to the problem Attempt to describe the source of the problem Include commands communication subsystem commands functionality of user programs result codes and messages and data that can reproduce the problem Obtain the version update and fix information for all software To check the version of the kernel issue this command uname r To check patches issue the following command what stand vmunix grep scsi This allows HP to determine if the problem
43. ace or a menu driven interface The command line interface enables you to select specific tests and utilities to perform on a specific hardware module The menu driven interface enables you to specify the hardware module to be tested then automatically selects and performs the necessary tests The Offline Diagnostic Environment consists of e A Test Controller which acts as the user interface and launches the execution of the Test Modules e Test Modules which consist of diagnostic or utility programs designed to execute within ODE These modules exercise or diagnose user specified hardware units e A System Library SysLib which consists of a set of common routines for use by both the Test Controller and the Test Modules These routines perform I O string parsing and system control For more information about ODE see the documents at http docs hp com en diag html 3 20Offline 20Diagnostics PCI Error Recovery 62 A The PCI Error Recovery feature provides the ability to detect isolate and automatically recover from a PCI error avoiding a system crash PCI Error Recovery is included with the HP UX 11i v3 operating system and it is enabled by default NOTE PCI Error Recovery is not supported on all platforms To determine if PCI Error Recovery is supported on your system see the PCI Error Recovery Support Matrix http www docs hp com en ha html PCI 20Error 20Recovery With the PCI Error Recovery feature en
44. ack another level to Ultra2 Wide then to Ultra2 Narrow and so forth As long as failures occur fallback continues one level at a time until the lowest level in Table 5 2 Asynchronous is reached Note that Domain Validation does not generate a fallback warning message such as Example 5 2 page 54 each time that it falls back a level but only when it successfully settles at a level If a failure occurs at the lowest level the device is taken offline and a Domain Validation failure message is written to the var adm syslog log file For example 54 Troubleshooting SCSI Ultra320 0 3 1 1 instance 9 Domain Validation failed device offline Target ID 2 Restoring Performance After A Domain Validation Fallback or Failure First you must fix the problem with the target hardware that caused the fallback See Table 5 1 page 53 for a listing of the types of problems that Domain Validation can detect When you have corrected the problem use the mptutil t tgt reset target id command to restart Domain Validation for the specified target and restore the negotiated parameters to the highest possible transfer rate and bus width Then check the var adm syslog 10g file for any new fallback warning messages such as Example 5 2 page 54 If the problem is fixed properly and Domain Validation is at the correct level no new warning messages will be present If a device has failed all fallback tests and is offline follow these steps to re
45. apter be assigned a higher priority than the other SCSI devices on the bus SCSI ID 7 is the preset SCSI ID for the A7173A adapter giving it the highest priority on the SCSI bus Set each of the other SCSI devices on the bus to one of the remaining SCSI IDs In a multi initiator HA High Availability configuration multiple SCSI adapters are connected to the same SCSI bus In a multi initiator configuration the SCSI adapter that carries the most traffic must be assigned a SCSI ID of 7 highest priority The SCSI ID of each of the remaining SCSI adapters on the bus should be set to the next highest priority remaining SCSI IDs for example 6 5 4 and so on with the highest traffic adapters getting the highest priority SCSI IDs Setting SCSI IDs Offline For HP 9000 systems the Boot Console Handler BCH menus are used to set SCSI IDs offline See Using the BCH Menus on HP 9000 Systems page 28 for details For HP Integrity 9 systems EFI is used to set SCSI IDs offline See Using the EFI Utility on HP Integrity Systems page 32 for details Setting SCSI IDs Online A we The mpt config command is used to display and set SCSI IDs online for all supported systems See Setting and Confirming SCSI Parameters Online page 39 for details NOTE Peripheral device SCSI IDs are typically determined automatically by the storage enclosure or they may be set manually by a switch on the storage enclosure See the documentation for
46. arallel Interface Specification for ultra320 SCSI componenets One of the ways data is transferred over the SCSI bus Transfers are clocked with fixed frequency pulses Controls the low level POST Power On Self Test and basic operation of the CPU and computer system The electrical connection required at each end of the SCSI bus composed of a set of resistors A standard for SCSI data transfers It allows a transfer rate of up to 20 MBytes sec over an 8 bit SCSI bus and up to 40 MBytes sec over a 16 bit SCSI bus The STA SCSI Trade Association supports using the term Ultra SCSI over the older term Fast 20 Also called Ultra3 SCSI A standard for SCSI data transfers It allows a data transfer rate of up to 160 MBytes second over a 16 bit SCSI bus The bus width is always 16 bits A standard for SCSI data transfers It allows a transfer rate of up to 40 MBytes sec over an 8 bit SCSI bus and up to 80 MBytes sec over a 16 bit SCSI bus The STA SCSI Trade Association supports using the term Ultra2 SCSI over the older term Fast 40 A standard for SCSI data transfers It allows a data transfer rate of up to 320 MBytes second over a 16 bit SCSI bus The bus width is always 16 bits Voluntary Control Council for Interference Very High Density Cable Interconnect W Wide SCSI A SCSI 2 feature allowing 16 bit transfers on the SCSI bus This doubles the transfer rate over the standard 8 bit SCSI bus Wide Ultra SCSI The STA SC
47. ated by XX in the Slot indicated by a numeric column and the description value in the Slot column SCSI Ultra320 and the description SCSI Core IO Ultra320 Dual Channel PCI X Adapter To return to the main menu use Tab to highlight Back then press Enter To configure a SCSI channel use the Arrow keys Left Right Up and Down to highlight Channel A or Channel B of a SCSI controller then press Enter An information screen for the selected SCSI channel displays For example LSI Logic Host Bus Adapters Adapter PCI PCI PCI RAID FW Revision Pro LSI RAID IRQ Bus Dev Fnc Alert duct Control Status 53C1030 80 02 00 1 03 35 65 IT Enabled 0 NOTE Although the first line in the display reads LSI Logic Host Bus Adapters if you select a SCSI channel on a SCSI controller that is Core IO as opposed to being located on an A7173A host bus adapter information for the Core IO SCSI channel will appear in this screen Use the Arrow keys Left or Right to highlight the SCSI Controller the FW Revision or one of the other items then press Enter for more details and options NOTE The response may not be instantaneous depending on the terminal you are using Allow sufficient time for the EFI utility to respond before pressing any other keys Example 3 6 shows the Adapter Properties screen for a typical A7173A controller Configuring the A7173A Adapter Example 3 6 Typical Adapter Properties Screen Adapt
48. ation des T l communications 20 avenue de S gur 75700 PARIS e Pr fecture du d partement du lieu d exploitation Le formulaire utiliser est disponible aupres des pr fectures La d claration doit tre faite dans les 30 jours suivant la mise en exploitation Le non respect de cette obligation peut tre sanctionn par les peines pr vues au code des Postes et T l communications et celles indiqu es dans la loi du 31 mai 1993 susvis e Arr t du 27 Mars 1993 publi au J O du 28 Mars ATI VCCI Statement Japan 74 CORES ESSERE ATRIA VOCI ORE ISL DS AA ERETTI LOEB RB CHAT LEE HEA lE a FO CNY ET ONSE ASSUL x BT 45 BRENSCEMBVET Regulatory Information Declaration of Conformity Figure C 1 A7173A Adapter Declaration of Conformity DECLARATION OF CONFORMITY According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Systems Interconnect Solutions Lab Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 USA declares that the product Product Name Dual Port Ultra 320 SCSI PCI X HBA Model Number s A7173A A6961A Product Options All conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 GB 4943 1995 IEC 825 1 1993 EN60825 1 1994 A1 Class 1 Laser EMC CISPR 22 1997 EN 55022 1998 Class A CNS 13438 GB 9254 1988 CFR47 Part 15 Class A CISPR 24 1997 EN 55024 1998 IEC 61000 4
49. ble Firmware Interface EFI utility is available to set or confirm the SCSI parameters offline See Using the EFI Utility on HP Integrity Systems page 32 Using the BCH Menus on HP 9000 Systems The Boot Console Handler BCH consists of a series of menus from which various system administration tasks can be performed offline on HP 9000 systems The BCH command syntax and output are similar but not identical across all HP 9000 systems The examples used in this document may not be exactly the same as what you see using the BCH menus on your system ET NOTE For important details about each of the SCSI parameters that can be set offline using the BCH menus see About SCSI IDs page 24 About the Maximum Data Transfer Rate page 24 About Bus Width page 25 NOTE The bus width parameter cannot be set offline on rp24xx and rp54xx systems The BCH main menu displays during the boot initialization sequence after the hardware initializes on the console but before the system has booted provided autoboot is disabled Example 3 1 shows a typical BCM Main Menu Example 3 1 The BCH Main Menu Main Menu Command Description BOot PRI HAA ALT lt path gt Boot from specified path PAth PRI HAA ALT lt path gt Display or modify a path SEArch ALL lt cell gt lt path gt Search for boot devices ScRoll ON OFF Display or change scrolling capabili
50. bles listing SCSI Status Codes SCSI Sense Keys and a partial list of the most common SCSI Additional Sense Code Qualifier Code Pairs This information is used to interpret SCSI error messages Example A 1 shows a typical SCSI error message Example A 1 Typical SCSI Error Message 6708 72410001 002a9858 0 7 scsi disk CHECK CONDITION on disk 0 6 5 0 Read of logical block 509856 count 128 disk sd45a block 254920 65536 bytes Valid 1 Error code 0x70 Segment number 0x00 Filemark 0 EOM 0 ILI 0 Sense key 0x6 UNIT ATTENTION Information 0x00 0x07 0xc7 0xe4 6709 72410001 002a9a10 0 7 scsi disk Additional sense length 0x0a Command specific information 0x00 0x00 0x00 0x00 Additional sense 0x29 Qualifier 0x02 H Field replaceable unit code 0xea SKSV 1 C D 0 BPV 0 Bit pointer 0 Field pointer 0x0003 Status with interpretation Sense key with Additional Sense and CHECK CONDITION interpretation UNIT Qualifier without ATTENTION interpretation The status and sense key are interpreted for you in the error message text Table A 1 SCSI Status Codes complete list page 65 and Table A 2 SCSI Sense Keys complete list page 66 provide a complete listing of the SCSI Status Codes and the SCSI Sense Keys Each Additional Sense and its corresponding Qualifier Code require interpretation on your part Use the two codes together to determine their meaning from Table A 3 Most Common S
51. c ca uel Ro iii 73 ROC Staremenb Eor USA OP ose adottate nn nn tr ne nee 73 4 Table of Contents IEC Statement WorldWide s esses e eoe TT SR cum i a ud 73 DOC Statement Canada rh Me bc PERPE RE M epe YER CHE NR AB ME Feu ER eR tnt an E EUR CR UN ERRORES 73 Specification ATI C Tasse A FEafiCg occus nan etit tert este amendements 74 VOCCPStatement basse nn eL rep nn ne se te 74 Declaration of Conformity usate lana spent dug 75 COS e la satin tiated auton tas na ERA 77 SRO RR RR IR CONOR AO hu 83 Table of Contents 5 About This Document This document describes how to install configure manage and troubleshoot the HP A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter A7173A adapter on HP UX 11i platforms The document edition indicates when this document was published The manufacturing part number indicates the order in which this edition was published relative to other editions of this support guide The edition and manufacturing part number will change when a new edition is published New editions will be published to correct errors or to document product changes To ensure that you receive the latest edition you should subscribe to the appropriate product support service See your HP sales representative for details The latest version of this document is available online at http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters Intended Audience This document is intended for System Administrators r
52. channels on each adapter share the same firmware so it is only necessary to query one channel to determine the current firmware version For example mptutil dev mpt8 ckckeck ck ce ck e check e cec ce cec ce ce ce ce ck ce check ce ce ck KKK ce ck ce ce ce ce cec ce RK ce cce ce ck KKK ce cec ce cc ce ZZZ ZZZ ZZZ ZZEZLEAE LE RZE REA XX KKKK KKKK KEK MPTUTIL Support Tool KEK KAKA kk xxx for Ultra320 SCSI Controller kee KAKA KKAKA KEKE Version 1 02 Oct 22 2006 ke KKKK KKKK 4k c Copyright 2003 Hewlett Packard Development Company L P KERK KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kk kkkxkx k ADAPTER INFORMATION Device File dev mpt8 Hardware Path 1 0 4 0 0 Driver Version r11 31 1 02 CHIP INFORMATION Device ID 0x0030 Vendor ID 0x1000 Revision ID Ox8 Subsystem ID Ox12c5 Subsystem Vendor ID Ox103c IOC Number 0 Max Devices 16 Number of channels NA Driver State OPERATIONAL FIRMWARE INFORMATION SCSI Firmware Version 1 03 35 69 IO SCSI Firmware Version Hex 1 03 23 45 IO SCSI Firmware Size 40356 EFI Driver Version 1 05 00 01 Confirming the A7173A Adapter Firmware Version 19 V PD INFORMATION aesseesses5se sees ese cesses eee dent Adapter PCI X DUAL CHANNEL
53. command to display detailed information on the SCSI channel the SCSI chip the firmware and the VPD for the A7173A adapter channel associated with dev file 56 Troubleshooting Example 5 4 Using mptutil to Display Detailed SCSI Information and VPD for an Adapter mptutil dev mptl okckckck ck ck ck ck ck ck kk kk kk KAKA KKEKK KAKA KAKA KAKA KAKA KAKA woke c Copyri KKKK kkkkkkkkkkkkkkkkkkk 4 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkk KKKK MPTUTIL Support Tool KKK KKKK for Ultra320 SCSI Controller Wok KKKK Version 1 02 Oct 22 2006 ERRE KKKK ght 2003 Hewlett Packard Development Company L P RAK kk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk ADAPTER INFORMATION Device File Hardware Path Driver Version CHIP INFORMATI Device ID Vendor ID Revision ID Subsystem ID Subsystem Vendor I IOC Number Max Devices Number of channels Driver State FIRMWARE INFOR SCSI Firmware Vers SCSI Firmware Vers SCSI Firmware Size EFI Driver Version VPD INF Adapter Part Number Engineering Code Specification Serial Number Manufacturing Date EFI driver version The Driver State The following driver UNINITIALIZED OPERATIONAL TASK_MGMT REPAIRING CONFIGURING dev mpt14 1 0 14 0 0 r11 31 1 02 ONG tI i 0x0030 0x1000 0x8 0x12c5 D Ox103c 0 16 2 OPERATIONAL
54. d option should only be used by qualified personnel Example 5 5 Updating A7173A Firmware Online 4 mptutil d tmp fw 1 03 35 69 IO dev mptl4 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkk kkkkkkkkkkkkkkk kkkkkkxk KAKA KKKK KEKE MPTUTIL Support Tool KEKE KKEKK KKEKK xxx for Ultra320 SCSI Controller kee KKEKK KKKK REESE Version 1 02 Oct 22 2006 KEKK KKKK KKKK FREK c Copyright 2003 Hewlett Packard Development Company L P KERK KAKA KKKK RRR KKK KKK KKK KKK KR KKK KKK KKK KKK KKK KKK KKK RK KKK KKK KKK KKK ck ck KK KEKE KK KKK KR KKK KKK KKK KK EK FIRMWARE UPDATE Device File dev mpt14 New Firmware Image tmp fw 1 03 35 69 IO Hardware Path 1 0 14 0 0 Old SCSI New SCSI Firmware Firmware Versi n cda seus 1 03 35 65 IO 1 03 35 69 IO Do you want to update firmware on the SCSI controller at 1 0 14 0 0 with new scsi firmware y nl y The firmware update operation may take up to 5 minutes to complete Please wait while firmware update is in progress Firmware update successful kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkk kk kkkxkx k EERE End of MPTUTIL Output KEKE Cee eee ee ck he ke khe kk che ek ee k k k k k k k k k k k k k k k k k k ke k k k kk k k ke k ke ke ke ke k Use the mptutil t lt tmtype gt target id command to perform task management commands The lt tmtype gt variab
55. device files for the ctl interfaces including the A7173A adapter and the SCSI devices attached to it Under certain conditions though the insf command does not create all of the necessary device files For example this can occur if you attach additional SCSI disks to an A7173A adapter that is already installed in a system that is up and running Example 5 1 shows part of atypical ioscan command output as it could appear when verifying the A7173A installation see Verifying the Installation page 20 Example 5 1 Typical ioscan Listing of SCSI Devices disk 10 0 0 1 0 1 0 0 sdisk CLAIMED DEVICE SEAGATE ST39103LC dev dsk citOdO dev rdsk c1todo disk 11 0 0 1 0 1 2 0 sdisk CLAIMED DEVICE SEAGATE ST39103LC dev dsk cit2d0 dev rdsk cit2d0 disk 45 0 2 1 0 1 8 0 sdisk CLAIMED DEVICE HP 18 2GST318404LC dev dsk c9t8d0 dev rdsk c9t8d0 disk 46 0 2 1 0 1 10 0 sdisk CLAIMED DEVICE HP 18 2GST318404LC dev dsk c9t10d0 dev rdsk c9t10d0 In Example 5 1 the second line of each disk entry shows the device file for that disk in the format dev dsk cxtxdx If you see a disk or other SCSI device listed without the second line then its device files are missing To correct this problem use the insf e command to create all of the device files Then use the ioscan command again to confirm that the device files have been created The A7173A Adapter Is Claimed But There Is No IO 52 If the A7173A adapter is claimed but
56. e To restore all of the settings to the factory default values select Restore Defaults gt and press Enter Configuring SCSI Devices To view and change the properties of attached SCSI devices select Device Properties from the Adapter Properties screen then press Enter The Device Properties screen appears Example 3 7 shows the Device Properties screen for a typical system Setting and Confirming SCSI Parameters Offline 35 Example 3 7 Typical Device Properties Screen Devi SCSI ID o Oo J O U1 amp 00 N ES You e e ce Properties Device Identifier MB Sec MT Sec Data Scan Scan Width ID LUNs gt 0 320 160 16 Yes Yes 320 160 16 Yes Yes 320 160 16 Yes Yes EE 320 160 16 Yes Yes 320 160 16 Yes Yes 320 160 16 Yes Yes i 320 160 16 Yes Yes 53C1030 320 160 16 Yes Yes 320 160 16 Yes Yes 320 160 16 Yes Yes s 320 160 16 Yes Yes 320 160 16 Yes Yes 320 160 16 Yes Yes z 320 160 16 Yes Yes 320 160 16 Yes Yes 320 160 16 Yes Yes can use the Device Properties screen to perform the following tasks Change the SCSI Data Transfer Rate for the entire SCSI bus or for an individual device Change the Data Bus Width for the entire SCSI bus or for an individual device Enable or disable Scan ID Turn Disconnect on or off Enable or disable Scan LUNs Turn Que Tags on or off Change SCSI timeout duration Restore Default settings Use the Arrow keys to
57. e mpt driver trace information to the console Port Information Use the P option to displays port information the data is displayed as a series of hexadecimal words For example mptutil P dev mpt14 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kk kkkkx k kk KKEKK KEKK MPTUTIL Support Tool REE KAKA KKKK ERR K for Ultra320 SCSI Controller KERK KKKK KKKK KEKE Version 1 02 Oct 22 2006 KEKK kk kk ke c Copyright 2003 Hewlett Packard Development Company L P ake KKEKK KKEKK ck oce ck KK KKK KEKE KK KKK KKK KK KKK KKK KKK KKK KKK KKK KKK KEK KEKE KK KKK KEKE KK cec ck cce ck ck cock ko ck ck ck ck ck ck kc ko ko kx Port Facts 40 Bytes 0x00410129 0x82280050 0x43492d58 0x20445541 0x4c204348 0x414e4e45 0x4c20554c 0x54524133 0x32302053 0x43534920 KKK KKK KKK KKK KKK KR KKK KKK KKK KKK KKK KKK KKK RK KER KKK KKK KKK KR KKK KEKE KR KKK KKK KR KKK KKK KKK EK KEK End of MPTUTIL Output KEE eee ke khe kk ke ek khe ke khe ek ck he Sk ee k k k k k k k k k k k k k k k k k k TTI TERI ke k k k ke k k k ke ke ke ke ke ke e Support Tools Manager STM STM is a software application that you can run from the console to obtain status and descriptive information about the A7173A adapter STM can also be used to diagnose problems NOTE You must use STM version C 46 00 or later with the A7173A adapter for HP UX 11i v3 February 2007 For more information about STM and other online diagnostic too
58. e mptconfig command see e About SCSI IDs page 24 e About the Maximum Data Transfer Rate page 24 e About Bus Width page 25 Using mptconfig for Online Configuration The mpt config command has options for changing each of the user configurable SCSI parameters By default the SCSI ID of the A7173A adapter is 7 the transfer rate is ultra320 and the bus width is wide To see a help screen showing the mpt conf ig command syntax enter mptconfig at the system prompt with no additional options 4 mptconfig Usage mptconfig options dev file gt dev file dev mptX Options i initiator id 0 to 15 t target id 0 to 15 r rate ultra ultra2 ultra160 ultra320 w width narrow wide d set default values for scsi bus default values are initiator id 7 rate ultra320 width wide Note You must be a privileged user to execute this command See privileges 5 for more information on privileged users See mptconfig 1M for tool details To use the mpt config command you will need to know the device file name for each A7173A adapter you want to configure Use the ioscan kfn command to determine the device file name for each A7173A adapter installed in your system Example 3 11 shows a portion of ioscan kfn output that includes an A7173A adapter and a disk array that are on the same SCSI bus 40 Configuring the A7173A Adapter Example 3 11 Typical ioscan kfn Command Output io
59. e too high 0x14 Hardware impending failure too many block reassigns 0x15 Hardware impending failure access times too high 0x16 Hardware impending failure start unit times too high 0x17 Hardware impending failure channel parametrics 0x18 Hardware impending failure controller detected 0x19 Hardware impending failure throughput performance oxla Hardware impending failure seek time performance 0x1b Hardware impending failure spin up retry count 0x1c Hardware impending failure drive calibration retry count 0x32 Data channel impending failure data error rate too high 0x42 Servo impending failure data error rate too high 0x43 Servo impending failure seek error rate too high Oxff Failure prediction threshold exceeded false SCSI Sense Codes B Specifications Table B 1 A7173A Adapter Features and Specifications Dimensions excluding bracket 6 6 X 4 0 inches standard bracket 167 6 X 106 7 mm Bracket ISA EISA Power Required 15W Operating Temperature Range 0 to 55 degrees C dry bulb Storage and Shipping Temp Range 40 to 105 degrees C dry bulb Operating Storage and Shipping Relative Humidity 5 to 90 non condensing Maximum Dew Point Temperature 32 degrees C Processor Type LSI53C1030 Data Transfer Rate Maximum 320 Mbytes s per channel Ultra320 as well as Ultra160 Ultra2 Ultra and Fast Synchronous offsets up to 62 PCI Interface Full 64 bit Direct Memor
60. e uses slot specific power control combined with HP UX operating system support to enable this feature For more information see Online Installation page 16 Performance Tuning 45 we IMPORTANT If the replacement A7173A adapter is new meaning that it has never been installed the mpt driver will continue to use the SCSI parameter settings that are already configured on the slot If the A7173A adapter has been previously installed in a different slot or system the SCSI parameter settings will not migrate to the new slot or system In either case it is still strongly recommended that the SCSI parameter settings be confirmed and changed if necessary See Setting the SCSI Parameters page 23 for details Verify or Update A7173A Adapter Firmware On HP 9000 Systems On HP 9000 systems the A7173A adapter firmware cannot be verified or updated offline The A7173A adapter firmware version can only be verified or updated online using the mptutil command See Using mptutil to Verify or Update A7173A Adapter Firmware page 46 Verify or Update A7173A Adapter Firmware on HP Integrity Systems On HP Integrity systems the A7173A adapter firmware has two components e SCSI firmware To verify or update the SCSI component of the A7173A adapter firmware online see Using mptutil to Verify or Update A7173A Adapter Firmware page 46 To verify or update the SCSI firmware component of the A7173A adapter firm
61. each peripheral device to determine how to set its SCSI ID IMPORTANT You must not have duplicate SCSI IDs on a SCSI bus the system may hang or crash if you have duplicate SCSI IDs on the same bus About the Maximum Data Transfer Rate 24 The firmware suggested default for the A7173A adapter data transfer rate is MAX or NOLIMIT which allows a maximum data transfer rate of 320 MB s The A7173A can communicate with all LVD or SE devices that have data transfer rates up to 320 MB s including the following data transfer rates synchronous communication over a Wide bus Configuring the A7173A Adapter e Fast 20 MB s e Ultra 40 MB s e Ultra2 80 MB s e Ultral60 160 MB s e Ultra320 320 MB s The actual data transfer rate between the A7173A adapter and the other SCSI devices on the bus depends on the maximum data transfer rate that is automatically negotiated for each of the devices on the bus For example if you set the A7173A adapter s maximum data transfer rate to NOLIMIT which will be 320 MB s and then connect a disk drive that has a maximum data transfer rate of Ultra2 80 MB s the actual transfer rate will automatically be negotiated to a maximum of 80 MB s A WARNING HP DS2100 DS2110 and DS2300 external storage devices are only supported at a maximum SCSI data transfer rate of U160 The SCSI data transfer rate must be limited to U160 or slower to avoid potential data integrity issues The
62. ed by the mpt driver You can use mptutil to view configuration information issue task management commands and read or reset accumulated statistics for the A7173A adapter and connected target devices The mptutil command can also be used to update the A7173A adapter firmware see Using mptutil to Verify or Update A7173A Adapter Firmware page 46 A specific device file corresponding to a single channel on an A7173A adapter is necessary to use the mptutil command Each device file represents a single channel on the A7173A adapter Commands issued through mptut il are channel specific and do not affect the whole adapter except for firmware downloads Some mptutil command options are intended for use by HP support personnel and require detailed knowledge of the Ultra320 SCSI driver or firmware to interpret the output To see a help screen showing the mptutil command syntax enter mptutil at the system prompt with no additional options Using the mptutil Command 55 mptutil Usage mptutil options dev file dev file dev mptX Options Read PCI Config Space d lt firmware_image gt Download Firmware t tmtype target id Perform Task Management where tmtype can be bus reset SCSI Bus reset tgt reset target id Target Reset u filename Upload Firmware R Reset Driver statistics S Display Channel and Device statistics T Display Driver Trace information Note You must be a privileged us
63. ed in the system If you see a SCSI device listed in the ioscan output but there is no device file in the second line of the ioscsan output for that device the device file is missing To solve this problem use the insf ecommand which will create all of the device files For more information about the ioscan command see the ioscan 1M man page For more information about the insf command see the insf 1M man page See your system documentation for information about verifying system operation Adding Multi Initiator Support The A7173A adapter supports multi initiator configurations In a multi initiator configuration multiple SCSI host bus adapters are connected to the same SCSI bus See About SCSI IDs page 24 for details on setting SCSI IDs in a multi initiator configuration Adding Multi Initiator Support 21 22 3 Configuring the A7173A Adapter A This chapter contains the following sections describing configuration of the A7173A adapter e Setting the SCSI Parameters page 23 e About SCSI IDs page 24 e About the Maximum Data Transfer Rate page 24 e About Bus Width page 25 e About Auto Termination page 26 e Configuration Worksheet page 27 e Setting and Confirming SCSI Parameters Offline page 28 e Setting and Confirming SCSI Parameters Online page 39 e Setting SCSI Parameters to Default Values page 44 e Configuring LUN 0 page 44 e Usi
64. er Use the device files displayed inthe ioscan fnkd mpt output For example mptconfig dev mpt8 Scan For Devices ADAPTER INFORMATION Device File dev mpt8 Hardware Path 1 0 4 0 0 BUS PARAMETERS Initiator SCSI ID EN SCSI Bus Rate Ultra320 SCSI Bus Width Wide CHANNEL CAPABILITIES Req Ack Offset 127 Bus Mode LVD Quick Arbitration Selection Disabled DT Clocking Enabled Packetized Enabled TARGET PARAMETERS Target Description Firmware In Use In Use In Use Id Version Rate Width Device 9 ST336753LC HPC7 Ultra320 Wide Disk LT ST336753LC HPC7 Ultra320 Wide Disk 13 ST336753LC HPC7 Ultra320 Wide Disk 15 ST336753LC HPC7 Ultra320 Wide Disk ET NOTE The In Use Device column only displays on systems running HP UX 11i v3 2 NOTE When the system boots after installation the insf command creates the proper device files for the ctl interfaces which would include the A7173A adapter as well as the SCSI devices attached to the A7173A adapter Sometimes however the insf command does not create all of the device files that are needed For example this happens when you attach SCSI disks to the adapter after the system boots but the adapter is already install
65. er Properties Adapter PCI PCI PCI Bus Dev Fnc 53C1030 80 02 00 Device Properties RAID Properties Boot Support Enabled BIOS amp OS Host SCSI ID 7 Secondary Cluster Server No Termination Control Auto Restore Defaults Use the Arrow keys to select a setting then use or to change the value e To change the Boot Support options select the default Enabled BIOS amp OS in the Boot Support row then use or to change the displayed value to Enable BIOS Only Enable OS Only or Disable Press Enter to accept the option that is displayed on the screen A CAUTION HP recommends that you do not change the default Enabled BIOS and OS setting unless you are instructed to do so by a support representative e To change the Host SCSI ID select the default 7 in the Host SCSI ID row then use or to change the displayed value Press Enter to accept the Host SCSI ID option that is displayed on the screen In general the Host SCSI ID should be set at the default value of 7 unless the SCSI adapter is in a multi initiator configuration e To enable the Secondary Cluster Server option select the default No in the Secondary Cluster Server row then use or to change the displayed value Press Enter to accept the Secondary Cluster Server option that is displayed on the screen For HP UX HP recommends that you set the Secondary Cluster Server option to Yes to avoid a bus reset every time the host reboots
66. er to configure the A7173A adapter settings you must determine the path bus number and slot number of each A7173A adapter that you want to configure To determine the path bus and slot information follow these steps Setting and Confirming SCSI Parameters Offline 29 1 From the BCH Main Menu enter in to display the Information Menu TIP To return to the BCH Main Menu from other BCH menus enter main 2 From the Information Menu enter io to display I O interface information Example 3 2 shows the information for a typical system Example 3 2 1 0 Interface Information I O CHASSIS INFORMATION Cell Info I O Chassis Info Cell Cab Slot Cab Bay Chassis 3 0 3 8 0 1 I O MODULE INFORMATION Path Slot Rope IODC Type dec HVERSION SVERSION Vers System Bus Adapter 3 0 0x8050 0x0c18 0x00 Local Bus Adapter 3 0 0 0 0 0x7820 0x0a18 0x00 Local Bus Adapter 3 0 1 8 1 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 2 7 2 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 4 6 4 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 6 5 6 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 8 1 8 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 10 2 10 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 12 3 12 0x7830 0x0a18 0x00 Local Bus Adapter 3 0 14 4 14 0x7830 0x0a18 0x00 PCI DEVICE INFORMATION Path Bus Slot Vendor Device Description dec Id Id System peripheral 3 0 0 0 0 0 Built In 0x103c 0x128d Comm serial cntlr 3 0 0 0 1 0 Built In 0x103c 0x1048 Ethernet cntlr 3
67. er to execute this command See privileges 5 for more information on privileged users See mptutil 1M for tool details To determine the device file names for the channels on the A7173A adapters that are installed in your system use the ioscan fnkd mpt command Example 5 3 shows a typical output from this command Example 5 3 Typical ioscan fnkd mpt Command Output ioscan fnkd mpt Class I H W Path Driver S W State H W Type Description ext bus 4 1 0 2 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt4 ext bus 5 1 0 2 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt5 ext bus 6 1 0 4 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt6 ext bus 7 1 0 4 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt7 ext bus 8 1 0 6 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt8 ext bus 9 1 0 6 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt9 ext bus 12 1 0 12 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt12 ext bus 13 1 0 12 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt13 ext bus 14 1 0 14 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt14 ext bus 15 1 0 14 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt15 The system shown in Example 5 3 has five A7173A adapters installed in the system with a total of ten SCSI channels and ten device files The device file name is displayed in the second line of output for each SCSI channel Usethemptutil dev file
68. es 44 what 63 D data transfer rate actual 25 maximum 24 device files missing 21 52 disk array in multi host environment 44 Domain Validation 53 fallback levels 54 driver installing steps for 14 sources of 14 verifying installation of 20 44 E Event Monitoring Service EMS 61 external peripherals connecting 17 external terminator 18 H hardware monitor 62 insfcommand 21 52 installation connecting external peripherals 17 LUN 0 44 of adapter 16 verifying 20 44 of driver steps for 14 verifying 20 44 OLAR 45 performance recommendations 45 preparing for 13 verifying 20 44 ioscancommand 20 determining adapter s path 20 L LUN 0 44 M maximum data transfer rate 24 determining in BCH menus 31 missing device files 21 52 O OLAR overview of 45 overview of adapter 11 of OLAR 45 83 P path determining for adapter in BCH menus 29 inioscan output 20 performance degraded detecting 53 recommendations 45 R regulatory statements for adapter 73 restrictions on number of hard drives per port 71 S SCSI parameters bus width 25 maximum data transfer rate 24 determining in BCH menus 31 setting to default values 44 SCSI selection timeout 55 scsicommand maximum data transfer rate determining 31 setting SCSI parameters to default values 44 selection timeout SCSI 55 steps installing driver 14 setting SCSI parameters to default values 44
69. esponsible for installing configuring and managing the A7173A adapter HP UX Release Name and Release Identifier Each HP UX 11i release has an associated release name and release identifier The uname r command returns the release identifier Table 1 shows the releases available for HP UX 11i Table 1 HP UX Tli Releases Release Release Name Supported Processor Architecture Identifier B 11 11 HP UX 11i v1 PA RISC B 11 20 HP UX 11i v1 5 Intel Itanium B 11 22 HP UX 11i v1 6 Intel Itanium B 11 23 HP UX 11i v2 Intel Itanium B 11 23 HP UX 11i v2 September 2004 PA RISC Intel Itanium B 11 31 HP UX 11i v3 February 2007 PA RISC Intel Itanium Publishing History The details of the document versions published for various HP UX releases are mentioned in the following table Table 2 Publishing History Details Document Manufacturing Operating Systems Supported Supported Product Publication Date Part Number Versions J6373 90001 HP UX 11i v1 64 bit B 11 11 01 Sept 2004 HP UX 11i v2 September 2004 B 11 23 01 J6373 90008 HP UX 11i v1 64 bit B 11 11 01 March 2005 HP UX 11i v2 September 2004 B 11 23 01 Intended Audience 7 Table 2 Publishing History Details continued Document Manvfacturing Operating Systems Supported Supported Product Publication Date Part Number Versions J6373 90023 HP UX 11i v1 January 2007 B 11 11 0701 Februa
70. he cabinet Before beginning installation and without removing the adapter from its antistatic bag inspect the adapter for any signs of obvious damage such as chipped or loose components Contact HP if the adapter is damaged CAUTION The A7173A adapter contains electronic components that can easily be damaged by small amounts of static electricity To avoid damage follow these guidelines e Store the adapter in its antistatic plastic bag until you are ready to install it e Work ina static free area if possible e Handle the adapter by the edges only Do not touch electronic components or electrical traces e If you must lay the adapter down place it on a non conductive mat or surface e Use the Electrostatic Discharge ESD kit that is provided with the adapter Follow the instructions included with the kit e Use a suitable ground for example an exposed metal surface on the system chassis can serve as a ground Offline Installation A Install the A7173A adapter in any supported HP UX system according to the offline host bus adapter installation procedure for that system For more information about installation procedures see the HP system documentation at http docs hp com en hw html NOTE The A7173A adapter can be installed in any PCI or PCI X slot but for best performance HP recommends installing the adapter in a PCI X 133 MHz 64 bit 4x Twin Turbo or Dual Rope slot For more information o
71. he ioscan output check the system log syslog for error messages from the mpt driver The error messages may provide some clues about the source of the problem For information on how to view the system log see the syslogd 1M manpage Confirm SCSI Parameters You can ensure compatibility between the SCSI controller and SCSI devices using the commands available for setting and displaying the appropriate SCSI bus parameters including the SCSI IDs There are separate procedures for setting and confirming the SCSI parameters offline and online See Chapter 3 Configuring the A7173A Adapter page 23 for details Domain Validation Domain Validation automatically detects and if necessary compensates for hardware that is not performing at the optimal level It does this by reducing the data transfer rate and bus width This maintains data integrity even if data transfers cannot occur at the maximum data transfer rate supported by the adapter If Domain Validation reduces the transfer rate and the bus width a message is generated to alert you to the problem Domain Validation is automatically enabled for al SCSI devices on the bus as long as the adapter s maximum data transfer rate is set to 160 MB s or higher See About the Maximum Data Transfer Rate page 24 for more information on setting the adapter s transfer rate Domain Validation runs each time the initiator and target devices negotiate the transfer rate and bus width Events
72. ielded external SCSI cables When you have finished connecting the external devices go to Setting the SCSI Parameters page 23 18 Installing the A7173A Adapter Confirming the A7173A Adapter Firmware Version To verify the firmware version currently running on an online A7173A adapter use the mptutil device file command For more information about online and offline firmware verification or updates see Verify or Update A7173A Adapter Firmware On HP 9000 Systems page 46 or Verify or Update A7173A Adapter Firmware on HP Integrity Systems page 46 To determine the device files for the A7173A adapters in your system use the ioscan fnkd mpt command ioscan fnkd mpt Class I H W Path Driver S W State H W Type Description ext bus 6 1 0 2 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt6 ext bus 7 1 0 2 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt7 ext bus 8 1 0 4 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt8 ext bus 9 1 0 4 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt9 The device file for each channel of each A7173A adapter is in the second line of the ioscan output for each channel In the sample output the device files are dev mpt 6 dev mpt7 dev mpt8 and dev mpt9 When you have determined the device files use the mptutil device file command to determine the firmware version currently running in ROM on the A7173A adapter Both
73. ight 2003 Hewlett Packard Development Company L P ERE KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk Firmware Image 40356 bytes has been saved to tmp fw 1 03 35 69 IO kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk PERK End of MPTUTIL Output PERE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk Device Statistics and Trace Information Use the R option to clear mpt driver and associated device statistics For example 60 Troubleshooting Using ET mptutil R dev mpt14 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kk kkkxkxk KAKA KKKK KERE MPTUTIL Support Tool KEFE KKKK KKKK KREK for Ultra320 SCSI Controller ARK KKEKK KKEKK KEK Version 1 02 Oct 22 2006 REE KAKA KKEKK FAR c Copyright 2003 Hewlett Packard Development Company L P eR K KAKA KKKK RRR K KKK KKK KEK KKK KKK KKK KK KKK KKK KKK KER KKK KR KKK KKK KKK KKK KEK KKK KKK ck ck KERR KKK ck kc ck KKK i Successfully reset the stats KKK KKK KKK KKK KKK KKK KEK KKK KKK KEK KKK KKK KKK KKK KKK KKK KEK KKK KEK KEK KKK ck ck ck ckock ck ck ck ck ck ck ckckockckokckok KEKE End of MPTUTIL Output BEEK eee ee eee ee k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k k ck ke k k k ke k k k ke k ke ke k k e Use the S option to display mpt driver and associated device statistics Use the T option to dump th
74. installed see System Firmware page 15 If the correct system firmware version is installed go to step 4 Confirm that the correct A7173A adapter firmware version is installed see Confirming the A7173A Adapter Firmware Version page 19 If the correct A7173A adapter firmware version is installed go to step 5 Check the adapter installation Inspect the adapter to make sure it is seated properly in the PCI slot If necessary power down the system reseat the adapter and restart the system If a visual inspection of the adapter and cables does not reveal any problems or if an action taken as a result of the inspection does not produce a working adapter go to step 6 General Troubleshooting Procedure 51 6 Confirm that the correct disk device firmware version is installed on your hard disks You can obtain disk firmware updates from the ITRC web site http itrc hp com Search for the model number of the disk drive s that you want to update Installation instructions are provided in the firmware download package 7 RuntheSupport Tools Manager STM diagnostics application see Using Support Tools Manager STM page 61 If diagnostics determine that the adapter is defective you must replace it Contact your local Hewlett Packard customer representative or call the Hewlett Packard Response Center Creating Missing Device Files When the system boots after installation the insf command automatically creates the proper
75. ion oie gto tein tuu apes dene vat resa crees er rus 29 Setting and Confirming the Data Transfer Rate oe ua oet e Herne pe ch 30 Using the EFI Utility on HP Integrity Systems reete tta teo ERR S erae d EX Heck e ey In s 32 Downloading the EFI Driver EFI Utility and Firmwares auci pe rer P Up pek tes 32 Starting the pscst Lily e oce ee ois qu ep peste tl o es Po Ebro me i dedu eie i e t 32 Configuring the SCSI Ultra320 Interface aso utei epe rte Re nr nets 33 Config ring SCSI Devices cts kit lella 35 Downloading and Installing a Firmware Image nn here 36 Advanced Operations Save SCSI Firmware Image or EFI Driver Image to File 38 Advanced Operations Display Vital Product Data VPD sss 39 Exiting the EFLUHIY D te 39 Setting and Confirming SCSI Parameters Online sens ria tea teen teta eee iR etta 39 Using mptconfig for Online Config uraHon os eon rS I ete Pede tete ere rele ie e dev RE eg 40 Setang the SCST ND Onine ear 42 Using Common mptcontie Command Line OpfIOns utter reete ect 43 Setting SCSI Parameters to Default Valties cesarea etie eret ix oput ng ent aea estet puedes 44 ORIG cac bor eee D lere preset iota bur espe DI vedete alal 44 rung IM 44 Configuring LUN Oireesi din edens metre ba Rte Ae etant eR Pp ce 44 Using the A7173A Adapter as a Boot Device rsa 44 4 HP A7173A Administration and Management
76. kage containing the EFI driver pscsi utility and adapter firmware follow these steps 1 Download the software from the Business Support Center a Go to the Business Support Center website http www hp com go bizsupport Click Download drivers and software Search for A7173A Click the link for the adapter in the search results Click the link for cross operating system software or similar f Click the Download gt gt link for the EFI Boot Services Driver 2 Follow the instructions provided with the download package to copy the files to the correct location on your system and start the pscsi utility Cao o Starting the pscsi Utility To start the pscsi EFI utility follow these steps 32 Configuring the A7173A Adapter ET NOTE Torun the utility from a CD or DVD the disc containing the pscsi utility must be inserted in a drive when you boot the system to allow device mapping 1 To reboot the system enter this command from the system prompt usr sbin shutdown ry now The system reboots When the EFI Boot Manager menu appears use the arrow keys to highlight EFI Shell then press Enter you must make this selection before the end of the timeout period displayed on the screen The device mapping table displays Change to the directory on the EFI partition CD or DVD that contains the pscsi EFI utility NOTE If you run the EFI utility from a hard disk and a firmware update fails these file
77. kkk kkkkkkxk KKKK eo se MP TOUT Id kkk kk KKKK KKKK KKKK KERK c Copyright 2003 Hewlett Packard Development Company kkkk Support for Ultra320 SCSI Version 1 02 Oct Tool Controller 22 2006 L P kk kk KKKK KKKK KKKK KKKK KKKK KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk PCI Configuration Registers Device ID Vendor ID Status Register Command Register Revision ID Class Code Cache Line Size Latency Timer Header Type IO Base Address Memory 0 Low Address Memory 0 High Address Memory 1 Low Address Memory 1 High Address Sub System ID Sub System Vendor ID Expansion ROM Base Address Capabilities Pointer 0x0030 0x1000 0x0230 0x0157 8 0x10000 32 64 0x80 0x8001 0xc0200004 0x0000 0xc0220004 0x0000 0x12c5 0x103c 0xc0000000 80 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk kkkk End of MPTUTIL Output KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkxk Troubleshooting Usethemptutil d firmware image device file command to download and flash the mpt SCSI firmware into the ROM of the A7173A adapter specified by device file gt See Using mptutil to Verify or Update A7173A Adapter Firmware page 46 WARNING Changing the adapter firmware is a DESTRUCTIVE operation Any active I Os will be aborted The
78. le then press Enter to display the Available SCSI Ultra320 Controllers screen for example Available SCSI Ultra320 Controllers Flash SCSI EFI Slot Seg Bus Dev Part Firmware Driver XX 00 20 01 No 1 03 35 00 1 02 09 00 SCSI Ultra320 Core IO 01 00 80 01 Yes 1 03 39 00 1 04 02 00 SCSI Ultra320 Dual Channel PCI X Adapter Navigate using Arrow Keys and lt Tab gt Press Enter to Select Use the arrow keys to highlight a SCSI controller then press Enter to display the Choose File to save Firmware Image screen For example Choose File to save Firmware Image new rom Ultra320 SCSI Firmware 1 03 39 00 it 1030 fw Ultra320 SCSI Firmware 1 03 35 65 Configuring the A7173A Adapter lsimpt rom Ultra320 EFI Driver 1 04 02 00 10300 rom Ultra320 EFI Driver 1 035 00 00 Back Save As Navigate using Arrow Keys and Tab Choose Save As to input a file name Use the arrow keys to highlight a firmware image file then use Tab to select Save As Following Save As in the same line the curser will flash Enter the file name for the firmware image then press Enter A status screen appears displaying the progress of the operation For example Saving SCSI Firmware Image to File Firmware image is successfully saved to file Press any key to continue Press any key to continue The firmware image file you selected has been saved to the file name you entered Advanced Operations Display Vital Product Data VPD Choose Display Vi
79. le specifies the command type Two types of task management commands are currently supported e Thetgt reset target id task management command performs a Bus Device Reset on the device specified by the target id The target id for a device can be determined from the ioscan kfn command output In the following example the target with an ID of 1 was selected from the ioscan kfnoutput example found in the Using mptconfig for Online Configuration section of Chapter 3 mptutil t tgt reset 1 dev mpt14 kkkkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkk KKKK KKK KEKE MPTUTIL Support Tool RRR KKKK KKKK eR RK for Ultra320 SCSI Controller ok KKKK KKKK EKKE Version 1 02 Oct 22 2006 EEE KKKK KKKK o kx c Copyright 2003 Hewlett Packard Development Company L P EERE Using the mptutil Command 59 KAKA kkkx k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkk kkkkkkkkkk WARNING This is a DESTRUCTIVE operation This might result in failure of current I O requests Do you want to continue y n n y Task Management operation completed successfully kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Aoc koe End of MPTUTIL Output SEE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkk e Thebus_reset dev file task management command performs a SCSI Bus Reset it will reset all of the devices on the SC
80. load adapter firmware from the Business Support Center at http www hp com go bizsupport When you have obtained the A7173A adapter firmware version you need save it to the temporary directory on your system and proceed to Step 3 48 HP A7173A Administration and Management Use the d option of the mptutil command to update the SCSI firmware on the A71713A adapter The command syntax is mptutil d firmware image device file where lt firmware_image gt is the name of the SCSI firmware image file you want to flash to ROM on the A7173A adapter and device file gt isthe device file name for one of the channels on the A7173A adapter Since both channels on an A7173A adapter share the same ROM the SCSI firmware image can be flashed to ROM via either channel In Example 4 3 SCSI firmware image 1 03 35 69 IO is flashed to the A7173A adapter associated with the dev mpt14 device file Example 4 3 Using mptutil to Update the SCSI Firmware Online mptutil d tmp fw 1 03 35 69 IO dev mpt14 kkkkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkk kk kkkkxkkkk KKKK KKKK ERK MPTUTIL Support Tool eK KKKK KKKK ERK for Ultra320 SCSI Controller doe KKKK KKKK HAE Version 1 02 Oct 22 2006 Wok KKKK KKKK o KK c Copyright 2003 Hewlett Packard Development Company L P doe KKKK KKKK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkk kkkkkkkkkkkkkkkk FIRMWARE UPDATE
81. ls see the documents at http docs hp com en diag html 2 20Online 20Diagnostics HP Event Monitoring Services EMS Event Monitoring Service EMS notifies a system administrator when an event occurs on the system Using Support Tools Manager STM 61 A hardware event monitor monitors the hardware for unusual behavior known as an event and sends a message to EMS which notifies the system administrator and provides suggestions for correcting the problem There is a disk monitor that will monitor all disks attached to the A7173A adapter For more information about EMS and other online diagnostic tools see the documents at http docs hp com en diag html 2 20Online 20Diagnostics HP Offline Diagnostics Environment ODE The A7173A adapter supports HP s Offline Diagnostics Environment ODE ODE is an offline support tools platform for troubleshooting systems that are running without an operating system or systems that cannot be tested using online tools The offline environment is also useful for testing that needs to be done before a system is booted ODE provides a user friendly interface for diagnostics and utilities that have been developed to run in this environment The Offline Diagnostics Environment has a distributed architecture consisting of several modules Each module has a specific function and uses well defined protocols to communicate with the other modules You can use ODE with either a command line interf
82. m a storage device directly to RAM without using the CPU s resources A feature that allows a peripheral to control the flow of data to and from system memory by blocks as opposed to PIO Programmed I O where the flow is byte by byte A software procedure in which a host system queries a device to determine the device s ability to communicate at the data transfer rate that was negotiated 77 E electronically erasable programmable read only memory EEPROM external SCSI device F Fast SCSI FCC firmware H hard disk host host bus adapter internal SCSI device interrupt request channel IRQ K KByte kilobyte L logical unit logical unit number LUN Low Voltage Differential LVD M main memory mainboard 78 Glossary A memory chip typically used to store configuration information See Non Volatile Random Access Memory NVRAM A SCSI device installed outside the computer cabinet External SCSI devices are connected in a chain using shielded cables A standard for SCSI data transfers It allows a transfer rate of up to 10 MBytes sec over an 8 bit SCSI bus and up to 20 MBytes sec over a 16 bit SCSI bus Federal Communications Commission Software that is permanently stored in ROM In the case of PDC it can be accessed during boot time without the aid of an operating or file system A rigid disk permanently sealed into a drive cartridge A hard disk can store very large amoun
83. moved 0x13 Medium magazine inserted 0x14 Medium magazine locked 0x15 Medium magazine unlocked 0x16 Mechanical positioning or changer error 0x3e 0x01 Logical unit failure 0x02 Timeout on logical unit 0x03 Logical unit failed self test Ox3f 0x01 Microcode has been changed 0x44 0x00 Internal target failure 0x45 0x00 Select or reselect failure 0x46 0x00 Unsuccessful soft reset 0x47 0x00 SCSI parity error 0x01 Data phase CRC error detected 0x02 SCSI parity error detected during ST data phase 0x03 Infromation unit iuCRC error detected 0x48 0x00 Initiator detected error message received 0x50 0x00 Write append error 0x01 Write append position error 0x02 Position error related to timing SCSI Status Codes Sense Keys and Sense Oualifier Code Pairs 69 70 Table A 3 Most Common SCSI Additional Sense Code Qualifier Pairs continued SCSI Additional Sense SCSI Qualifier Code Meaning Code 0x51 0x00 Erase failure 0x01 Erase failure incomplete erase operation detected 0x52 0x00 Cartridge fault 0x53 0x00 Media load or eject failed 0x01 Unload tape failure 0x02 Medium removal prevented 0x5D 0x00 Failure prediction threshold exceeded 0x10 Hardware impending failure general hard drive failure 0x11 Hardware impending failure drive error rate too high 0x12 Hardware impending failure data error rate too high 0x13 Hardware impending failure seek error rat
84. must be of the same type and speed For example you can connect two or more 320 MB S tape drives to a port but you cannot mix tape drives of different speeds on the same port e Each SCSI channel on the A7173A adapter has an internal HD high density SCSI connector and an external VHDCI very high density cable interconnect SCSI connector Do not connect SCSI devices to both the internal and external SCSI connectors on the same channel e Ifyou connect devices with different data transfer rates to the same SCSI channel the speed of that channel will be limited to the maximum transfer rate of the slowest device For example if you connect both LVD SCSI devices and SE SCSI devices to the same SCSI channel the data transfer rate for that channel will be limited to 40 MB s which is the maximum rate for SE SCSI To view a list of supported peripheral devices see the HP Ultra320 SCSI Host Bus Adapter Support Matrix Connecting SCSI Peripheral Devices 17 http docs hp com en netcom html SCSI 20Host 20Bus 20Adapters Identifying Compatible SCSI Cables Make all SCSI bus connections to the A7173A adapter with shielded 68 pin cables multimode LVD or SE The connectors on the cables are keyed for proper mating Figure 2 1 Identifying SCSI Cable Connectors 68 pin External HD high density SCSI cable Internal 50 pin Narrow SCSI cable connector connector Internal 68 pin Wide SCSI cable connector External Offset V
85. n the SCSI command will have to be issued for each SCSI parameter that you need to change See Using the BCH Menus on HP 9000 Systems page 28 for details On HP Integrity systems the SCSI parameters for the A7173A adapter can be set to the default values offline using the EFI utilities Each SCSI parameter has to be individually set to it s default value See Using the EFI Utility on HP Integrity Systems page 32 for details Use the mpt config command d option to set the SCSI parameters for the A7173A adapter can be set to the default values online See Using mptconfig for Online Configuration page 40 Configuring LUN O For a disk array that is in a multi host environment the SCSI standard requires a LUN 0 in the following configurations If the disk array is connected to the A7173A adapter and you plan to boot from that array the disk array must be configured as LUN 0 Do not configure the LUN with any LUN security that is do not restrict access If the disk array is connected to an A7173A adapter installed in an HP UX system that is running from a separate boot disk the disk array must be configured with LUN 0 otherwise the ioscan command will not detect all of the LUNs present in the disk array Once you have determined that LUN 0 is configured correctly if LUN 0 is required in your configuration go to Verifying the Installation page 20 and confirm that all of the components are working properly Using
86. n slot specifications see the system documentation or for entry class servers see the 1 0 Slot Matrix Entry Class Integrity Servers at http docs hp com en hw html General 20Guides After installing the A7173A adapter go to Connecting SCSI Peripheral Devices page 17 Online Installation 16 The Online Addition and Replacement feature OLAR for HP UX 11i v1 or OL for HP UX 11i v2 and later HP UX releases enables you to add or replace PCI host bus adapters without shutting down and rebooting the system and without adversely affecting other system components The system hardware uses slot specific power control combined with HP UX operating system support to enable these features Installing the A7173A Adapter For more information on OLAR or OL see the following documents e To determine whether OLAR or OL is supported on your system see the HP Ultra320 SCSI Host Bus Adapter Support Matrix http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters e For detailed instructions on using OLAR on HP UX 11i v1 see Configuring HP UX for Peripherals http docs hp com en oshpux11i html System 20Administration e For detailed instructions on using OL on HP UX 11i v2 see the Interface Card OL Support Guide http docs hp com en oshpux11iv2 html System 20Administration e For detailed instructions on using OL on HP UX 11i v3 see the Interface Card OL Support Guide http docs hp com en
87. nd page 55 Using Support Tools Manager STM page 61 HP Event Monitoring Services EMS page 61 HP Offline Diagnostics Environment ODE page 62 Contacting Your Hewlett Packard Representative page 63 General Troubleshooting Procedure Follow these steps to troubleshoot the A7173A adapter T Check the connection Verify that the correct cables are used that none of the connectors have any bent pins and that the cables are securely connected If you do not find any problems with the connections go to step 2 Check SCSI bus compatibility e If your system is running online use the mpt config command to ensure that the data transfer rates of the A7173A adapter and all attached devices are compatible See Setting and Confirming SCSI Parameters Online page 39 e Ifyou have an HP 9000 system and the system is offline use the commands in the BCH menus to verify that the data transfer rates of the A7173A adapter and all attached devices are compatible See Using the BCH Menus on HP 9000 Systems page 28 e If you have an HP Integrity system and the system is offline use the EFI utilities to verify that the data transfer rates of the A7173A adapter and all attached devices are compatible See Using the EFI Utility on HP Integrity Systems page 32 If the transfer rates of the adapter and attached devices are compatible go to step 3 Confirm that your system has the correct system firmware PDC or EFI version
88. nfig w narrow dev mpt14 Confirm Do you want to change scsi parameters y nl y Status ui lede ange Sw ee eges ex ed Successful Use the t option on the mpt config command to change the SCSI ID of SCSI target devices that do not automatically configure SCSI IDs NOTE In most cases target device SCSI IDs are set automatically by the storage enclosure or by a switch on the storage enclosure See the documentation for the peripheral device to determine how to set its SCSI ID Use the d option on the mpt config command to set the SCSI parameters on the A7173A adapter to the default values For example mptconfig d dev mpt14 Confirm Do you want to change scsi parameters y nl y Scan For Devices to avoid id conflict Passed Changing SCSI Bus Parameters Passed Status dara vae tein Se RU EAE Aaah a aos IS Successful Setting and Confirming SCSI Parameters Online 43 Setting SCSI Parameters to Default Values The default SCSI parameter settings for the A7173A adapter are Offline Online SCSI ID 7 Maximum Data Transfer Rate MAX 320 MB s Bus Width 16 bits Wide On HP 9000 systems the SCSI parameters for the A7173A adapter can be set to the default values offline using the SCSI command accessed from the Boot Console Handler BCH menus Depending on the system the SCSI command may have a default option If there is a default option use it If there is no default optio
89. ng of partition medium detected 0x05 End of data detected 0x06 I O process terminated 0x16 Operation in progress 0x17 Cleaning requested 0x01 0x00 No index sector signal 0x02 0x00 No seek complete 0x03 0x00 Peripheral device write fault 0x01 No write current 0x02 Excessive write errors 66 SCSI Sense Codes Table A 3 Most Common SCSI Additional Sense Code Qualifier Pairs continued SCSI Additional Sense SCSI Qualifier Code Meaning Code 0x04 0x00 Logical unit not ready cause not reportable 0x01 Logical unit in process of becoming ready 0x02 Logical unit not ready initializing command required 0x03 Logical unit not ready manual intervention required 0x04 Logical unit not ready format in progress 0x05 Logical unit not ready rebuild in progress 0x06 Logical unit not ready recalculation in progress 0x07 Logical unit not ready operation in progress 0x08 Logical unit not ready long write in progress 0x09 Logical unit not ready self test in progress 0x05 0x00 Logical unit does not respond to selection 0x0a 0x00 Error log overflow 0x0b 0x00 Warning 0x01 Warning specified temperature exceeded 0x02 Warning enclosure degraded 0x0c 0x00 Write error 0x11 0x00 Unrecovered read error 0x01 Read retries exhausted 0x08 Incomplete block read 0x09 No gap found 0x12 0x00 Address mark not found for ID field 0x13 0x00 Address mark not fo
90. ng the A7173A Adapter as a Boot Device page 44 NOTE This manual provides installation instructions and technical information for qualified P q personnel who maintain or service HP UX systems Installing the A7173A adapter requires proficiency in both hardware configuration and software administration Setting the SCSI Parameters we The following user configurable SCSI parameters can be set offline or online e SCSIID e Maximum Data Transfer Rate e Bus Width If the A7173A adapter is new and it is installed in a slot that has never been configured for a SCSI adapter the adapter will be set to the following default settings e SCSIID 7 e Maximum Data Transfer Rate MAX 320 MB s e Bus Width 16 bits Wide Even if these default settings are appropriate for your configuration HP recommends that you confirm the settings and make changes if necessary IMPORTANT When you replace an A7173A adapter these conditions determine whether the previous settings will be applied to the replacement adapter e If the replacement adapter is new and has never been installed in a system then the mpt driver will continue to use the SCSI parameter settings that are already configured for the slot e If the replacement adapter was previously installed in a different slot or system then the SCSI parameter settings will not migrate to the new slot or system HP recommends that you confirm the settings and make changes if necessary
91. nstallation page 20 Installation Overview 13 locating A7173A Adapter Software The drivers utilities and manpages for the A7173A adapter are on the HP UX application release CD They are also available online at the HP Software Depot To locate the software at the HP Software Depot follow these steps e Go to the Software Depot website http www software hp com e Search for A7173A e Click receive for free e Complete the free product registration form and click next e Inthe Download Software section click the link for the depot that corresponds to your HP UX operating system version to download the drivers utilities and manpages for the A7173A adapter e Inthe Documents column next to the Download Software column click Installation Instructions to download instructions for using the Software Distributor tool to install the drivers utilities and manpages for the A7173A adapter Installing A7173A Adapter Software The mpt driver is used by the A7173A adapter in all supported HP UX systems The mpt driver is available on the application release CD or at the HP Software Depot The scsiU320 00 bundle which includes the mpt driver also includes the mpt config and mptutil utilities for online configuration and troubleshooting 1 Read the HP scsiU320 00 mpt Mass Storage Driver Release Notes to confirm which patches if any are required Patches can be downloaded from the HP IT Resource Center ITRC htt
92. ontroller parameters SCSI is also used to set parameters for a SCSI controller at a specified path These parameters are used by the operating system SCSI driver If the value of any parameter is not known or cannot be determined then a firmware suggested default will be used by the SCSI driver An exception is for the termination If the SCSI card does not support SCSI Parameters then the term setting will be displayed as UNKNOWN In this case the termination is not programmatically controlled SCSI Display all SCSI controller parms in the PD SCSI lt cell gt Display all SCSI controller parms on the cell SCSI lt path gt Display SCSI controller parms for the path SCSI lt path gt INIT lt id gt Set initiator id for specified path SCSI lt path gt RATE lt rate gt Set transfer rate for specified path SCSI lt path gt TERM lt term gt Set auto termination for specified path SCSI lt path gt WIDTH lt width gt Set bus width for specified path SCSI lt path gt DEFAULT Set a specific path to use default parms SCSI lt path gt DELete Delete SCSI controller parms for specified path SCSI DEFAULT Set all the SCSI devices to use default parms cell is an integer in the range 0 3 lt path gt is in I O notation such as 1 0 2 3 4 lt id gt is an integer in the range 0 15 Default 7 lt rate gt SLOW FAST ULTRA ULTRA2 ULTRA160 ULTRA320 or NOLIMIT where NOLIMIT means use max Default max lt width gt is either 0 8
93. p itrc hp com ET NOTE You must install all of the patches listed in the HP scsi 320 00 mpt Mass Storage Driver Release Notes before installing the scsiU320 00 bundle containing the mpt driver 2 Use the swlist command to see which patches are already installed on the system If no patches are required go to step 4 3 Install any necessary patches 4 Install the scsiU320 00 software bundle for the HP UX operating system version you are running To install the software from the HP UX application CD insert the CD into the appropriate drive and enter the swinstall command Next follow the on screen menu to complete the installation If you download the scsiU320 00 bundle from the HP Software Depot it can be installed using the Software Distributor SD tool The SD is used to install and remove software on HP UX host systems The instructions for using the SD to install or remove the drivers utilities and manpages for the A7173A adapter can be downloaded at the HP Software Depot see Locating A7173A Adapter Software page 14 Files Contained in the scsiU320 00 Bundle 14 The scsiU320 00 bundle contains several files that the Software Distributor SD will copy to the appropriate directories on the host system If you are concerned that the installation is not complete use the swverify command to confirm the software has been properly installed Use the swl ist command to display the files that have been in
94. parameter s value You can use the scsimgr command to set this value at a global level such as for all disk devices for a set of devices such as for all disk devices from HD or for a single device such as for disk0 See the scsimgr 1M manpage for details e Install the A7173A adapter in a PCI X 133 MHz 64 bit 4x Twin Turbo or Dual Rope slot e Donotconnect any Single Ended SE SCSI devices on the same SCSI bus with Low Voltage Differential LVD SCSI devices This limits the maximum bus speed to Ultra SCSI 40 MB s See Important Rules For Connecting SCSI Devices page 17 e When you assign SCSI IDs to SCSI devices on the bus assign the highest priority SCSI IDs to the devices with the highest volume of data transfer see About SCSI IDs page 24 e Set the A7173A adapter s maximum data transfer rate to the optimal setting for your configuration see About the Maximum Data Transfer Rate page 24 e Make sure you have the correct SCSI hardware configuration Domain Validation can detect some configuration problems see Domain Validation page 53 Online Replacement of the A7173A Adapter Online Addition and Replacement OLAR for HP UX 11i v1 or OL for HP UX 11i v2 and later HP UX releases enables you to add replace or delete a PCI host bus adapter in an HP UX system without shutting down or rebooting the system and without adversely affecting other system components The system hardwar
95. re EEEREN eo tete 18 Connecting External Devices liceali 18 Confirming the A7173 Adapter Firmware Version inalterati 19 Verifyine the Diet fl utat e eR IE 20 Adding Molti IniBator S8DDOFEs ts oet Pete HR Ia on deci aaa 21 3 Configuring Ihe A7ZTZ73A Adapler sei ple aet Rae D E V RM IUS 23 Setting the SC 3E Parameters ici aa aaa 23 About SCSLIDS eee M erede eed oo obe Oves E eerte todo edendo doeet eb a 24 Setting CSL IDs OG nece ite en teni eee t lie Ge Nee oe ra ee deae Ur vet uv tai Las nn EE e v de De e 24 Setting SCSI IDs Online ete I Se ERO eR GEES pH aae REEL RO nn ai 24 About the Maximum Data Transfer Rate i 24 Setting the Maximum Data Transfer Rate Offline nr ertt t eese ae tear Reti tee 2b Setting the Maximum Data Transfer Rate Online ecc ti e tiit etate ete eee neta un 25 About Bus Width teet AE RA ee te eee ced edet ee ebat ed a 25 Setting the bus Width DHT soe des aie ru Era as ess nent dep lee tn MEER RES 26 petting tine B s Wid ODD ille leali 26 About Auto Termiration deesset eee ees tetto deti tude Rene ere Ga Reno INI SU eee e cene ct node LEVER ge SU ee 26 Configuration Worksheet cios oco ere Yr Eo op Eee oo pibe e rete eL estet db eeu Co Lene 27 Setting and Confirming SCSI Parameters Offline oed dido ille 28 Using the BCH Menus on HP 9000 Systems ius cad eee Rive te pra iau teli ne er qus 28 Confirming tbe PDC Version ad ene rrr recs i ecco ten ons 28 Table of Contents 3 Determining Path Bus and Slot Informat
96. rnal reset 0x05 Tranceiver mode changed to single ended 0x06 Tranceiver mode changed to LVD 0x2a 0x00 Parameters changed 0x01 Mode parameters changed 0x02 Log parameters changed 0x03 Reservations Preempted 0x04 Reservations released 0x05 Registrations preempted Ox2c 0x00 Command sequence error 0x30 0x00 Incompatible medium installed 0x01 Cannot read medium unknown format 0x02 Cannot read medium incompatible format 0x03 Cleaning cartridge installed 0x04 Cannot write medium unknown format 0x05 Cannot write medium incompatible format 0x06 Cannot format medium incompatible medium 0x07 Cleaning failure SCSI Sense Codes Table A 3 Most Common SCSI Additional Sense Code Qualifier Pairs continued SCSI Additional Sense SCSI Qualifier Code Meaning Code 0x31 0x00 Medium format corrupted 0x33 0x00 Tape length error 0x34 0x00 Enclosure failure 0x35 0x00 Enclosure services failure 0x39 0x00 Saving parameters not supported 0x3a 0x00 Medium not present 0x01 Medium not present tray closed 0x02 Medium not present tray open 0x03 Medium not present loadable 0x04 Medium not present medium auxiliary memory accessible 0x3b 0x00 Sequential positioning error 0x01 Tape position error at beginning of medium 0x02 Tape position error at end of medium OxOf End of medium reached 0x11 Medium magazine not accessible 0x12 Medium magazine re
97. rocessor memory systems A hardware device such as a video monitor disk drive printer or CD ROM used with a computer and under the computer s control SCSI peripherals are controlled through a SCSI host bus adapter The alignment of pin 1 on a SCSI cable connector and the pin 1 position on the SCSI connector into which it is inserted External SCSI cables are keyed to ensure proper alignment but internal SCSI ribbon cables might not be Also port number The address through which commands are sent to a host bus adapter This address is assigned by the PCI bus See port address The system firmware on HP PA RISC systems It provides basic read write capability Usually kept as firmware ROM based The system firmware on the main board of a computer is used to boot and control the system A way the CPU can transfer data to and from memory via the computer s I O ports PIO can be faster than DMA but requires CPU time A way to keep track of multiple commands while allowing increased throughput on the SCSI bus In general the computer s primary working memory in which program instructions and data are stored and are accessible to the CPU Information can be written to and read from RAM The contents of RAM are lost when the computer is turned off 79 Read Only Memory ROM Reduced Instruction Set Computer RISC core S SCSI bus SCSI device SCSIID SCSI 3 SE Single Ended small computer system interface SC
98. ry 2007 HP UX 11i v2 December 2006 B 11 23 0612 HP UX 11i v3 B 11 31 J6373 99999 HP UX 11i v1 January 2007 B 11 11 0706 August 2007 HP UX 11i v2 December 2006 B 11 23 0706 HP UX 11i v3 B 11 31 What s in This Document The HP A7173A PCI X Dual Channel Ultra320 SCSI Host Bus Adapter Support Guide is divided into several chapters and appendices Table 3 briefly describes the content of each chapter and appendix Table 3 Document Organization Chapter Description Chapter 1 HP A7173A Adapter Overview page 11 A7173A adapter features and specifications Chapter 2 Installing the A7173A Detailed installation instructions for the A7173A adapter including Adapter page 13 hardware and software installation connecting peripherals and verification Chapter 3 Configuring the A7173A Adapter page 23 Chapter 4 HP A7173A Administration Detailed instructions for offline and online configuration of the A7173A adapter including confirming and changing SCSI parameters A7173A adapter performance tuning online replacement and firmware and Management page 45 update instructions Chapter 5 Troubleshooting page 51 A variety of A7173A adapter troubleshooting information including a detailed description of the mptutil command for online diagnostics as well as the HP Offline Diagnostics Environment ODE Appendix A page 65 Interpretation of common
99. s may not be recoverable Also if the hard disk is not accessible you may not be able to run the EFI utility again to correct the problem If this happens obtain a CD or DVD reboot and run the EFI utility from a CD or DVD From the EFI shell prompt enter pscsi to start the utility If the EFI utility finds any LSI Logic 53C1030 SCSI chips in the system on an A7173A adapter on any other HBA or as Core IO the pscsi main menu displays Parallel SCSI Offline Operations Utility Version 1 02 01 00 C Copyright 2004 Hewlett Packard Development Company L P Configure SCSI Ultra320 Interface Download and Install Firmware Image Advanced Operation Exit Application Use the Arrow keys Up or Down to move the highlight to a menu item press Enter to select the item To exit this utility select Exit Application and press Enter Configuring the SCSI Ultra320 Interface From the pscsi main menu select Configure SCSI Ultra320 Interface A menu listing the available SCSI Ultra320 controllers appears Example 3 5 shows the list of available controllers on a typical system Setting and Confirming SCSI Parameters Offline 33 34 ET ET Example 3 5 Typical List of Available SCSI Controllers Available SCSI Ultra320 Controllers SCSI Slot Seg Bus Dev Channel xx El 00 20 01 Ch A Ch B SCSI Ultra320 Core IO 01 B 00 80 01 Ch A Ch B SCSI Ultra320 Dual Channel PCI X Adapter Core IO SCSI controller A7173A SCSI Controller indic
100. scan kfn Class I H W Path Driver S W State H W Type Description ext bus 10 1 0 14 0 0 H mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpti4 H target 7 1 0 14 0 0 1 0 tgt CLAIMED DEVICE disk 12 1 0 14 0 0 1 0 0 sdisk CLAIMED DEVICE COMPAQ BF1468A4B3 dev dsk c7t0dO dev rdsk c7t0dO target 4 1 0 14 0 0 1 1 tgt CLAIMED DEVICE disk 4 1 0 14 0 0 1 1 0 sdisk CLAIMED DEVICE COMPAQ BD1468A4C5 dev dsk c7t1do dev rdsk c7t1d0 target 5 1 0 14 0 0 1 3 tgt CLAIMED DEVICE disk 5 1 0 14 0 0 1 3 0 sdisk CLAIMED DEVICE COMPAQ BD1468A4C5 dev dsk c7t3d0 dev rdsk c7t3d0 target 2 1 0 14 0 0 1 4 tgt CLAIMED DEVICE disk 2 1 0 14 0 0 1 4 0 sdisk CLAIMED DEVICE COMPAQ BF1468A4B3 dev dsk c7t4d0 dev rdsk c7t4d0 target 8 1 0 14 0 0 1 5 tgt CLAIMED DEVICE disk 13 1 0 14 0 0 1 5 0 sdisk CLAIMED DEVICE COMPAQ BF1468A4B3 dev dsk c7t5d0 dev rdsk c7t5d0 target 3 1 0 14 0 0 1 8 tgt CLAIMED DEVICE disk 3 1 0 14 0 0 1 8 0 sdisk CLAIMED DEVICE COMPAQ BF1468A4B3 dev dsk c7t8d0 dev rdsk c7t8d0 target 6 1 0 14 0 0 1 15 tgt CLAIMED DEVICE ctl 0 1 0 14 0 0 1 15 0 sctl CLAIMED DEVICE COMPAQ PROLIANT 4L7E DB dev rscsi c7t15d0 ext_bus 11 1 0 14 0 1 g mpt CLAIMED INTERFACE SCSI Ultra320 A6961 60011 dev mpt15 BH processor 0 0 120 processor CLAIMED PROCESSOR Processor processor 1 0 121 processor CLAIMED PROCESSOR Processor processor 2 1 120 processor CLAIMED PROCESSOR Processor
101. stalled It is not necessary to run these commands unless it becomes necessary to troubleshoot the A7173A adapter installation Installing the A7173A Adapter System Firmware The firmware on HP 9000 systems is known as Processor Dependent Code PDC On HP Integrity 9 systems the system firmware is based on the Extensible Firmware Interface EFI specifications There is also an EFI driver component of the A7173A adapter firmware for Integrity systems Processor Dependent Code PDC on HP 9000 Systems PDC is the system firmware on HP 9000 systems To determine the correct PDC for PA RISC based systems see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at http docs hp com en netcom html SCSI 20Host 20Bus 20Adapters The Boot Console Handler BCH menus are used offline to confirm the PDC version that is installed on a PA RISC based system See Using the BCH Menus on HP 9000 Systems page 28 for details If you do not have the correct PDC version installed on your system contact your HP representative for details on obtaining and installing the correct PDC version Extensible Firmware Interface EFI on HP Integrity Systems The system firmware on HP Integrity systems is based on the Extensible Firmware Interface EFI specifications An EFI utility can be used offline to verify the system firmware version that is installed on HP Integrity systems See Using the EFI Utility on HP Integrity Systems page
102. store communication to the target hardware 1 Fix the problem with the target 2 Runmptutil with the t tgt reset option 3 Power cycle the target power off and then power on 4 Run ioscan without the k option to restart Domain Validation and renegotiate the parameters for the target 5 Check var adm syslog 10g for any new fallback warning messages The absence of new fallback messages indicates that the problem is fixed and the data transfer rate and bus width are at the correct levels A NOTE When a Domain Validation test succeeds no message is written to the var adm syslog log file The reason is that this would generate a large volume of messages especially on a system that is used heavily This would make the file very large and more important warning and error messages would not be as easy to see A SCSI selection timeout when a target device does not respond to selection within a certain length of time will terminate a Domain Validation test on a target and the target will be considered to be non existent This is so a bus scan or system boot will not be extended by Domain Validation waiting several times for a target that does not exist ET NOTE ADomain Validation test that is terminated for one target does not affect the tests being run on any of the other target devices on the SCSI bus Using the mptutil Command The mptutil command is a diagnostic tool for Ultra320 SCSI controllers claim
103. tal Product Data VPD from the Advanced Operations menu then press Enter The VPD screen displays This information can be supplied to an HP support engineer if you need assistance troubleshooting a problem with the SCSI controller Example 3 10 shows a typical VPD screen Example 3 10 Typical Vital Product Data Screen Vital Product Data VPD for Seg 00 Bus 80 Dev 01 Identification PCI X DUAL CHANNEL ULTRA320 SCSI ADAPTER PN Board Part Number A6961 60011 EC Engineering Change Level B 4405 SN Serial Number 52SY549112 VO Miscellaneous Information PW 15W PCI X 64BIT 133MHZ V2 Manufacturing Date Code B 4405 V1 EFI Driver Version 1 04 02 00 Exiting the EFI Utility To exit the pscsi EFI Utility and return to the EFI shell prompt choose Exit Application from the Main Menu then press Enter If you have updated the EFI driver the follow screen appears Updating the EFI Driver Image requires a system reset for the new EFI Driver to take effect Do you want to reset the system now y n You must press y to reset the system in order to complete the new EFI driver installation Setting and Confirming SCSI Parameters Online The user configurable SCSI parameters can be set or confirmed online on all supported systems using the mpt config command Setting and Confirming SCSI Parameters Online 39 2 NOTE For important details about each of the SCSI parameters that can be set online using th
104. the A7173A Adapter as a Boot Device If you plan to use the A7173A adapter as a boot device verify that the correct firmware is installed on your system See System Firmware page 15 for details 44 Configuring the A7173A Adapter 4 HP A7173A Administration and Management This chapter contains the following sections detailing A7173A adapter Administration and Management tasks e Performance Tuning page 45 e Online Replacement of the A7173A Adapter page 45 e Verify or Update A7173A Adapter Firmware On HP 9000 Systems page 46 e Verify or Update A7173A Adapter Firmware on HP Integrity Systems page 46 e Using mptutil to Verify or Update A7173A Adapter Firmware page 46 Performance Tuning To get the best performance from the A7173A adapter HP recommends the following e Increase the number specified for the maximum queue depth HF UXllivl1 1liv2 The scsi max qdepth tunable is dynamic so no system reboot is needed to change the parameter s value See SCSI Queue Depth Management in the HP UX 11i Release Notes for more information about this tunable If you see queue full messages in the var adm syslog log file you can avoid those messages by reducing the value for scsi max qdepth HP UX 11i v3 The scsi max qdepth tunable has been obsoleted and replaced with themax q depth tunable starting with HP UX 11i v3 The max q depth tunable is dynamic so no system reboot is needed to change the
105. ts of information The computer system in which a SCSI host bus adapter is installed It uses the SCSI host bus adapter to transfer information to and from devices attached to the SCSI bus A circuit board and or integrated circuit device that provides a SCSI bus connection to the computer system A SCSI device installed inside the computer cabinet These devices are connected in a chain using an unshielded ribbon cable A path through which a device can get the immediate attention of the computer s CPU The PCI bus assigns an IRQ path for each SCSI host bus adapter A measure of computer storage equal to 1024 bytes A subdivision either logical or physical of a SCSI device Most devices have only one logical unit but up to sixteen are allowed for a 16 bit SCSI bus and eight for an 8 bit SCSI bus An encoded three bit number for the logical unit A robust design methodology that improves power consumption data integrity cable lengths and support for multiple devices while providing a migration path for increased I O sperformance See Low Voltage Differential The part of a computer s memory that is directly accessible by the CPU usually synonymous with RAM A large circuit board that holds RAM ROM the microprocessor custom integrated circuits and other components that make a computer work It also has expansion slots for host bus adapters and other plug in boards megabyte MByte motherboard multi tasking m
106. ty COnfiguration menu Displays or sets boot values INformation menu Displays hardware information SERvice menu Displays service commands DeBug menu Displays debug commands MFG menu Displays manufacturing commands DIsplay Redisplay the current menu HElp lt menu gt lt command gt Display help for menu or command REBOOT Restart Partition RECONFIGRESET Reset to allow Reconfig Complex Profile Confirming the PDC Version Confirm the PDC version before you configure SCSI parameters If you do not have the correct PDC the BCH menus will not interact with the A7173A adapter properly To confirm the PDC version follow these steps 28 1 2 From the BCH Main Menu enter in to display the Information Menu From the Information Menu enter v to display the PDC version system firmware For example FIRMWARE INFORMATION PDC ICM PDC Utils Cell Cab Slot PDC Ver PDC Date Code Layout Rev XFace Rev 3 0 3 17 006 43 46 002 000 Configuring the A7173A Adapter 3 Compare the installed PDC version with the recommended PDC version to use the A7173A adapter with your system For recommended PDC System Firmware versions see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at http docs hp com en netcom html SCSI 20Host 20Bus 20A dapters If you do not have the correct PDC version on your system contact your HP support representative for instructions on updating the PDC Determining Path Bus and Slot Information In ord
107. ty can only perform firmware updates on SCSI controllers that are attached to host bus adapters installed in PCI slots The SCSI Firmware and EFI Driver columns display the versions of the SCSI firmware and EFI driver that are currently running on the controller To update the SCSI firmware or EFI driver on an A7173A adapter use the arrow keys to highlight the SCSI controller attached to the A7173A adapter that you want to update then press Enter The EFI utility will display a directory listing from which you can select the firmware image file such as in Example 3 9 Example 3 9 Selecting a Firmware Image to Download Select Firmware Image DIR it 1030 fw lH Ultra320 SCSI Firmware 1 03 35 65 lsimpt rom H Ultra320 EFI Driver 1 04 02 00 Back An adapter firmware file An EFI driver file Updating the Adapter Firmware If you select an Ultra320 SCSI Firmware file such as it 1030 fw in Example 3 9 then press Enter a confirmation screen appears For example You are about to install SCSI Firmware version 1 03 35 65 Do you want to proceed y n If you press y a status screen appears displaying the progress of the operation For example Installing SCSI Firmware Image for Seg 00 Bus 80 Dev 01 Percentage Complete 100 Re initializing controller This operation may take up to one minute Firmware Image Installation successful for Seg 00 Bus 80 Dev 01 Updated Seg 00 Bus 80 Dev 01 to SCSI Firmware Version 1 03 35 65 Press
108. ulti threading N Non Volatile Random Access Memory NVRAM O operating system OS P parity checking peripheral component interconnect PCI peripheral devices pin 1 orientation port address port number Processor Dependent Code PDC programmed input output PIO Q queue tags R Random Access Memory RAM A measure of computer storage equal to 1024 kilobytes See mainboard In some countries the term motherboard is not appropriate The initiation and control of more than one sequence of operations This allows programs to operate in parallel The simultaneous accessing of data by more than one SCSI device This increases the aggregate data throughput An EEPROM used to store configuration information A program that organizes the internal activities of the computer and its peripheral devices An operating system performs basic tasks such as moving data to and from devices and managing information in memory It also provides the user interface A way to verify the accuracy of data transmitted over the SCSI bus when CRC is not used One bit in the transfer is used to make the sum of all the 1 bits either odd or even for odd or even parity If the sum is not correct an error message appears SCSI uses odd parity for data transfer rates less than 160 MB s A local bus specification that allows connection of integrated peripheral controller components peripheral add in boards and p
109. und for data field 0x14 0x00 Recorded entity not found 0x01 Record not found 0x02 Filemark or setmark not found 0x03 End of data not found 0x04 Block sequence error 0x15 0x02 Positioning error detected by read of medium 0x16 0x00 Data synchronization mark error 0x01 Data sync error data rewritten Oxla 0x00 Parameter list length error Ox1b 0x00 Synchronous data transfer error 0x20 0x00 Invalid command operation code 0x21 0x00 Logical block address out of range 0x24 0x00 Invalid field in cdb SCSI Status Codes Sense Keys and Sense Qualifier Code Pairs 67 68 Table A 3 Most Common SCSI Additional Sense Code Qualifier Pairs continued SCSI Additional Sense SCSI Qualifier Code Meaning Code 0x25 0x00 Logical unit not supported 0x26 0x00 Invalid field in parameter list 0x01 Parameter not supported 0x02 Parameter value invalid 0x03 Threshold parameters not supported 0x27 0x00 Write protected 0x01 Hardware write protected 0x02 Logical unit software write protected 0x03 Associated write protect 0x04 Persistent write protect 0x05 Permanent write protect 0x06 Conditional write protect 0x28 0x00 Not ready to ready change medium may have changed 0x29 0x00 Power on reset or bus device reset occurred 0x01 Power on occurred 0x02 SCSI bus reset occurred 0x03 Bus device reset function occurred 0x04 Device inte
110. ware offline see Downloading and Installing a Firmware Image page 36 e EFI driver The EFI Driver component of the A7173A adapter firmware can be updated offline only To verify the EFI driver component of the A7173A adapter firmware online see Using mptutil to Verify or Update A7173A Adapter Firmware page 46 The EFI driver component of the A7173A adapter firmware cannot be updated online To verify or update the EFI driver component of the A7173A adapter firmware offline see Downloading and Installing a Firmware Image page 36 Using mptutil to Verify or Update A7173A Adapter Firmware To use the mptutil command to verify and update the SCSI firmware running on an A7173A adapter when the system is online follow these steps 46 HP A7173A Administration and Management Use the ioscan fnkd mpt command to determine the device file for each channel of the A7173A adapter Example 4 1 shows the command output for a typical system Example 4 1 Typical ioscan fnkd Command Output ioscan fnkd mpt Class I H W Path Driver S W State H W Type Description ext_bus 4 1 0 2 0 0 pt CLAIMED INTERFACE SCSI Ultra320 dev mpt4 ext_bus 5 1 0 2 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt5 ext bus 6 1 0 4 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt6 ext bus 7 1 0 4 0 1 mpt CLAIMED INTERFACE SCSI Ultra320 dev mpt7 ext bus 8 1 0 6 0 0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961 6001
111. y Access DMA bus master Zero wait state bus master data bursts PCI X Universal 3 3 V 5 V bus support 133 MHz 64 bit edge connector adapter Compliance with PCI Local Bus Specification Revision 2 2 and PCI X Addendum Revision 1 0a PCI X Bus Connector Type 133 MEZ 64 bit edge connector universal 3 3 V 5 V bus support SCSI Standard Compliance SCSI Connections SCSI Channels The A7173A adapter and its driver conform to the ANSI T10 SCSI Parallel Interface 4 SPI 4 standard Two 68 pin Very High Density Cable Interconnects VHDCI for the two external channels Two 68 pin High Density HD connectors for the two internal channels Two independent Ultra320 SCSI channels synchronous or asynchronous 16 bit Wide Single Ended SE or 16 bit Wide Low Voltage Differential LVD Maximum SCSI Devices Connected 15 SCSI devices per channel in addition to the A7173A adapter Maximum SCSI Cable Length Maximum LVD cable length of 12 meters with multiple SCSI devices 25 meters point to point Maximum SE cable length of 6 meters with a maximum of 8 SCSI devices SCSI Bus Termination LVD SE On board termination enabled or disabled with a hardware jumper SCSI termination power source with auto resetting circuit breaker TERMPWR Signaling 16 bit SE or LVD interfaces Flash ROM Yes for boot code and firmware Table B 1 A7173A

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