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HP PHOTOSMART C4380 User's Manual

1. Print a borderless image Borderless printing lets you print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch photo paper XX TIP Forthe best results use HP Premium Photo Papers or HP Premium Plus Photo Papers to print your photos To print a borderless image 1 Remove all paper from the input tray Place the photo paper print side down on the right side of the input tray On the File menu in your software application click Print Make sure the HP All in One is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 6 Click the Features tab Oy mop 48 Print from your computer 7 Inthe Size list click the size of photo paper loaded in the input tray If a borderless image can be printed on the specified size the Borderless printing check box is enabled 8 In the Paper Type drop down list click More and then select the appropriate paper type NOTE You cannot print a borderless image if the paper type is set to Plain paper or to a type of paper other than a photo paper 9 Select the Borderless printing check box if it is not already checked If the borderless paper size and paper type are not compatible the HP All in One software displays an alert and allows you to select a different type or size 10 Click OK an
2. eee 20 Connect to a wireless ad hoc network ssssssseeee emen 20 Connect to additional computers on a network sssssseee em 21 Change the HP All in One from a USB connection to a network connection 22 Manage your network SettingS c c scsscseecscseessccenseceeeesaaseenevceeseaus ceseuecdesetenedeeeteenataneeses 22 Change basic network settings from the control panel 22 Network configuration page definitions sseseeeenn n 24 N tWOrK QIOSSANY vive T 28 6 Load originals and load paper l oad origihals teh tom rere Da titer edlen tein uae E ia EEeEDA 31 Choose papers for printing and copying emen 32 Recommended papers for printing and copying ssee em 32 Recommended papers for printing only sssseeen emen 33 xe Ripe 34 Load paper sreo D M 35 Load full size paper 4 iieri aen e thi Ec pa E EAA EEEE ee en Ie p XE EAA RO 35 Load 10 x 15 cm 4 x 6 inch photo paper sssssseeee mme eee 36 WeceEhnLSqeprem c 37 POACOMVEIO PCS at E M 38 Load other types of paper ite euin e IEEE FERE FESU END en UE GR LA E Cs e BERE aiU 39 AVOID paper jams aeria RH DEED 40 O E E gt 7 7 10 Print from your computer Print
3. HP Photosmart C4380 All in One series Help 5 i Ed a X 5 E E 2 2 e Pa n a x 7 x 0 nz o 0 o c e Chapter 1 x v v e S D E D a Q A r eo zl 2 5 djaH Salsas 9uC 6 HP Photosmart C4380 All in One series Help 2 HP All in One overview Use the HP All in One to quickly and easily accomplish tasks such as making a copy scanning documents or printing photos from a memory card You can access many HP All in One functions directly from the control panel without turning on your computer This section contains the following topics The HP All in One at a glance e Control panel buttons Use the HP Photosmart Software The HP All in One at a glance Label Description Control panel On button Memory card slots z ED gt E 7 gt e v c Q lt a x Wireless network indicator light and button Input tray Tray extender Paper width guide Print cartridge door O co I NI OO a OJN Glass eo Lid backing Rear door HP All in One overview 7 gu v 2 2 e E 7 lt o E i Chapter 2 continued Description 12 Rear USB port 13 Power connection Use only with the power adapter supplied by HP Control panel buttons Name and Description O
4. This section contains the following topics Scan an image or document Edit a scanned image Jmtdita scanned document e Stop scanning Scan an image or document For original documents or images placed on the glass you can start a scan from your computer or from the HP All in One This section explains the second option how to scan from the control panel of the HP All in One to a computer Touse the scan features the HP All in One and computer must be connected and turned on The HP Photosmart Software must also be installed and running on your computer prior to scanning To verify that the HP Photosmart Software is running on a Windows computer look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen near the time NOTE Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All in One to lose some of its scan functionality If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software Use the scan features 67 Chapter 9 To scan to a computer 1 Load your original print side down on the right front corner of the glass 2 Ensure that there are no memory cards inserted in the memory card slots on the HP All in One 3 Press Scan A preview image of the scan appears on your computer where you can edit it Any edits that you make apply to the cur
5. CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of the following EU Directive e R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family This compliance is indicated by the following conformity marking placed on the product cEe The wireless telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Products with 2 4 GHz wireless LAN devices France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see http www art telecom fr Italy license required for use Verify with your dealer or directly with the General Direction for Frequenc
6. Print cartridge warranty information e Support process Before you call HP support HP support by phone Additional warranty options HP Quick Exchange Service Japan e Call HP Korea customer support Prepare the HP All in One for shipment e Pack the HP All in One Warranty For more information about the warranty see the printed documentation that came with the HP All in One Print cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM DD format may be found on the product as indicated For a copy of the HP Limited Warranty Statement see the printed documentation that came with the HP All in One E 2 2 3 D ke gt 2 c ES a lt Support process If you have a problem follow these steps 1 Check the documentation that came with the HP All in One 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the followi
7. Print troubleshooting 125 E x e c Er o n gt e fe E co Chapter 13 self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information see Troubleshoot print cartridges on page 95 Cause The document you are printing contains an additional blank page Solution Open the documentfile in your software application and remove any extra pages or lines at the end of the document Cause The HP All in One picked up two sheets of paper Solution If the HP All in One has only a few sheets remaining load more paper in the input tray If there is plenty of paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray For more information see Load full size paper on page 35 Cause The protective plastic tape was only partially removed from the print cartridge Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts Copper colored contacts Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape 126 Troublesh
8. To select a print speed or quality 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Print Quality drop down list select the appropriate quality setting for your project m NOTE To view the maximum dpi that the HP All in One will print click Resolution 7 Inthe Paper Type drop down list select the type of paper that you have loaded Change the page orientation The page orientation setting allows you to print your document vertically or horizontally on the page Usually you set the page orientation in the software application you used to create your document or project However if you are using custom size or special HP paper or if you cannot set the page orientation from your software application you can change the page orientation in the Properties dialog box before printing To change the page orientation 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 44 Print from your computer 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Dep
9. Total Packets transmitted The number of packets transmitted by the HP All in One without error since it has been turned on The counter clears after the HP All in One is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet contains the destination address as well as the data Connect to a network 27 au m o t Ld o Chapter 5 continued Parameter Total Packets received Network glossary 28 access point Description The number of packets received by the HP All in One without error since it has been turned on The counter clears after the HP All in One is turned off A network router that has wireless capability ASCII American Standard Code for Information Interchange The standard for numbers used by computers to represent all the uppercase and lowercase Latin letters numbers punctuation etc AutolP A feature of the installation software which determines the configuration parameters of devices on the network DHCP Dynamic Host Configuration Protocol A server on the network that supplies configuration parameters to devices on the network On small networks this could be a router DNS Domain Name Service When you use the Web or send an e mail message you use a domain name to do it For example the URL http www hp com contains the domain name hp com The DNS on the Internet translates the
10. e Ifyou are missing lines when you print clean the electrical contacts For more information see Clean the print cartridge contacts on page 85 Replace the print cartridge For more information see Replace the print cartridges on page 79 Ifthe self test does not show a problem investigate other causes such as the image file or software program For additional print cartridge troubleshooting visit the HP Web site at www hp com support This section contains the following topics E Em c o a gt fo z 2 Q Ink is bleeding or smearing e Ink is not filling the text or graphics completely The text edges are jagged The printout has a horizontal band of distortion near the bottom of the page Colors run into each other on the printout Printouts have horizontal streaks or lines Printouts are faded or have dull colors e Printouts seem blurry or fuzzy Printouts have vertical streaks Printouts are slanted or skewed Paper is not picked up from the input tray Ink is bleeding or smearing Cause The paper type is not suitable for the HP All in One Solution Use HP Premium Papers or any other paper type that is appropriate for the HP All in One Cause The print cartridges need to be cleaned Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem
11. gt Related topics Use the HP Photosmart Software on page 9 Change copy speed or quality The HP All in One provides three options indicated by one two or three stars that affect copy speed and quality One star copies faster than the other two quality settings On plain paper the text is comparable to the quality of two stars but the graphics might be of lower quality This setting uses less ink and extends the life of your print cartridges NOTE This setting is not available when the HP All In One detects photo paper Two stars delivers high quality output and is the recommended setting for most of your copying Two stars copies faster than the three stars quality setting Three stars produces the highest quality output for all paper and eliminates the banding striping effect that sometimes occurs in solid areas Three stars copies slower than the other quality settings n F3 2 Ke lt h O tb re c 7 To change the copy quality 1 Make sure you have paper loaded in the input tray 2 Load your original print side down on the right front corner of the glass 3 Press Quality to select one star two stars or three stars 4 Press Start Copy Black or Start Copy Color Perform special copy jobs In addition to supporting standard copy jobs the HP All in One can perform special jobs such as copying borderless photos and resizing originals 72 U
12. 31 41 Joseph Street Blackburn Victoria 3130 Australia 4 4 Q z zi 1 ge E e E 3 to E 172 Technical information Index Symbols Numerics 10 x 15 cm photo paper load 36 specifications 165 2 pages on 1 print 54 4 pages on 1 print 54 4 x 6 inch 10 x 15 cm borderless photos print 48 4 x 6 inch photo paper load 36 802 11 wireless configuration page 25 A A4 paper load 35 access point connection 17 access point HW address 27 ad hoc network 18 addresses print 57 admin password 24 after the support period 161 align print cartridges 84 alignment failed 151 print cartridges 151 authentication type 27 B base station See access point connection best copy quality 72 blank copy 138 scan 132 booklet printing 52 borderless copies 10 x 15 cm 4 x 6 inch photo 73 borderless photos copy has borders 138 crop is wrong 137 print 48 print from memory card 64 brightness change in print 45 buttons control panel 8 C cancel copy 74 print job 59 scan 69 cancel button 9 carriage jam 139 stalled 139 140 cartridges See print cartridges channel wireless communication 26 choose paper 32 clean exterior 75 glass 75 lid backing 76 print cartridge contacts 85 print cartridge ink nozzle area 86 print cartridges 85 color dull 116 smeared 114 color tone change in print 45 communication mode 26 communication problems test failed 149 two way communication lost 150 computer t
13. Change basic network settings from the control panel The HP All in One control panel enables you to perform a variety of network management tasks This includes printing the network settings restoring the network defaults turning the wireless radio on and off and printing a wireless network test This section contains the following topics e Print network settings Restore network defaults e Turn the wireless radio on and off Print the wireless network test Print network settings You can print a network configuration page to see network settings such as the IP address communication mode and network name SSID 22 Finish setting up the HP All in One To print the network configuration page 1 Press the Wireless button on the front of the HP All in One 2 Press the button next to the V icon on the display until Print Network Configuration Page is highlighted and then press the button next to OK Related topics Network configuration page definitions on page 24 Restore network defaults You can reset the network settings to what they were when you purchased the HP All in One To restore network defaults 1 Press the Wireless button on the front of the HP All in One 2 Press the button next to the w icon on the display until Restore Network Defaults is highlighted and then press the button next to OK 3 Confirm that you want to restore the network defaults Turn the wireless radio on and off
14. The wireless radio is off by default but when you install the software and connect the HP All in One to the network the wireless radio is turned on automatically The blue light on the front of the HP All in One indicates that the wireless radio is on In order to stay connected to a wireless network the radio must stay on However if the HP All in One is connected directly to a computer with a USB connection the radio is not used In this case you might want to turn the radio off 2 5 2 o 0 i en i To turn the wireless radio on and off 1 Press the Wireless button on the front of the HP All in One 2 Pressthe button nextto the V icon on the display until Turn Radio On or Turn Radio Off is highlighted and then press the button next to OK Print the wireless network test The wireless network test performs a series of diagnostic tests to determine whether network setup is successful If an issue is detected a recommendation on how to correct the issue will be included on the printed report You can print the wireless network test at any time To print the wireless test report 1 Press the Wireless button on the front of the HP All in One 2 Press the button next to the W icon on the display until Wireless Network Test is highlighted and then press the button next to OK The Wireless Network Test prints Related topics Wireless setup troubleshooting on page 108 Connect to a network 23 gu 7 o t
15. eiecit einer a aro date Cocoa He 79 Usea photo print cartridge eoe reete ptt er Rer nn eI cree Geen eee 82 Use the print cartridge protector ciere inen ciet cones inen int than 82 Align the qo nie Inigep e 84 Clean the print cartridges crecen eret eicere aiio cain ede Fuse co d dus Puis 85 Clean the print cartridge Contacts 0 cccccccsccceescenceseeceenesaceesecueneeeseeeeneeeeseesensneesseneeseeeees 85 Clean the area around the ink nozzles ssseeee emen 86 Remove ink from your skin and clothing emn 88 Turn off the HP All in Ore inicio terni asii cided ede de No Ene x cR 88 Shop for ink Supplies 2 23 812 2 229 shsenausaenegangaatanaacacaassbsasaacaosasaaganausaatanaasedsasaatanzageatens 89 Troubleshooting Troubleshooting tips etre E ES e IE EER BN ER EE EE ER e Eee EEUU SE FARE e a SEE e ce 91 Communication problems over a USB connection ssssee e 91 Information on print cartridges sssseeene meme 92 Inisuzilesfeme eee Em 93 Clear paper AIM m 94 Troubleshoot print cartridges sss ene eene eene nnne 95 MIS AUi 101 Hardware setup troubleshooting ccce iiec ionic ea ette nean tn estne eie nna toa 101 Software installation troubleshooting eseeeeeen enm emere 103 Uninstall
16. faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot Related topics Clean the print cartridges on page 85 Replace the print cartridges on page 79 Align the print cartridges on page 84 Work with print cartridges To ensure the best print quality from the HP All in One you will need to perform some simple maintenance procedures This section provides guidelines for handling the print cartridges and instructions for replacing aligning and cleaning the print cartridges You might also need to check your print cartridges if a message appears on the screen This section contains the following topics Handle the print cartridges e Check the estimated ink levels Replace the print cartridges Use a photo print cartridge Use the print cartridge protector Align the print cartridges v c Q Ed a x o T S S Work with print cartridges 77 Chapter 11 Clean the print cartridges Clean the print cartridge contacts Clean the area around the ink nozzles e Remove ink from your skin and clothing Handle the print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridges 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under t
17. on page 49 Print on transparencies on page 56 Print on both sides of the page on page 51 Create printing shortcuts In addition to the printing shortcuts that are available in the Printing Shortcuts list you can create your own printing shortcuts If you frequently print on transparency film for example you can create a printing shortcut by selecting the Presentation Printing shortcut changing the paper type to HP Premium Inkjet Transparency Film and then saving the modified shortcut under a new name for example Transparency Presentations After creating the printing shortcut simply select it when printing on transparency film rather than changing the print settings each time To create a printing shortcut 1 Onthe File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab 5 Inthe Printing Shortcuts list click a printing shortcut The print settings for the selected printing shortcut are displayed 6 Change the print settings to those you want in the new printing shortcut 7 Inthe Type new shortcut name here box type a name for the new printing shortcut and then click Save The printing shortcut is added to the list Delete prin
18. significantly stronger security and is supported in most wireless access points and wireless routers The access point or router verifies the identity of a user or device requesting access to the network before granting that access Several different authentication protocols might be used on an authentication server Encryption 2 5 E o 0 r en E iL The type of encryption in use on the network None No encryption is in use 64 bit WEP A 5 character or 10 hex digit WEP key is in use 128 bit WEP A 13 character or 26 hex digit WEP key is in use WPA AES Advanced Encryption Standard encryption is in use This is an encryption algorithm for securing sensitive but unclassified material by US Government agencies WPA TKIP Temporal Key Integrity Protocol an advanced encryption protocol is in use Automatic AES or TKIP is in use Not applicable This parameter does not apply to this network type WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another This security method is common on wireless networks Access Point HW Address The hardware address of the wireless router or access point on the network to which the HP All in One is connected MAC address The unique MAC Media Access Control hardware address of the access point Not applicable This parameter does not apply to this network type
19. situations for example after clearing a paper jam this button resumes printing When a memory card is inserted this button starts printing the image currently on the display BB Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your photos It also provides access to other basic HP imaging software features such as saving and viewing your photos For more information on using the HP Photosmart Software Check the Contents panel on the left Look for the HP Photosmart Software Help contents book at the top If you do not see the HP Photosmart Software Help contents book at the top of the Contents panel access the software help through the HP Solution Center z ED gt i 7 gt e v Q lt a x Use the HP Photosmart Software 9 Chapter 2 x v La 5 O 3 7 e lt 7 es GA 10 HP All in One overview 3 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using the HP All in One ex fa oH j lese ps Setup Guide The Setup Guide provides instructions for setting up the HP All in One and installing software Make sure you follow the steps in the Setup Guide in order If you have problems during setup check the Setup Guide for troubleshooting information or see Troubleshooting on page 91 in th
20. 55022 1998 A1 2000 A2 2003 Class B CISPR 24 1997 A1 2001 A2 2002 EN 55024 1998 A1 2001 A2 2003 Class B EN 301 489 1 V1 4 1 2002 EN 301 489 17 V1 2 1 2002 IEC 61000 3 2 2000 A1 2000 A2 2005 EN 61000 3 2 2000 A2 2005 IEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 RADIO EN 300 328 V1 6 1 2004 11 HEALTH EU 1999 519 EC Supplementary Information 1 The product herewith complies with the requirements of the EMC Directive 2004 108 EC the Low Voltage Directive 73 23 EEC and the R amp TTE Directive 1999 5 EC and carries the CE Marking accordingly 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product was tested in a typical configuration For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with the product name or the product number s 20 September 2006 Kum Yew Director Quality Local Contact for regulatory topics only European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager
21. 7 Inthe Paper Type drop down list click More and then select HP CD DVD tattoo paper from the list 8 Click OK and then click Print or OK in the Print dialog box Brom gt Print using Maximum dpi Use Maximum dpi mode to print high quality sharp images To get the most benefit from Maximum dpi mode use it to print high quality images such as digital photographs When you select the Maximum dpi setting the printer software displays the optimized dots per inch dpi that the HP All in One will print Printing in Maximum dpi takes longer than printing with other settings and requires a large amount of disk space 4 NOTE Ifa photo print cartridge is also installed the print quality is enhanced A photo print cartridge can be purchased separately if it is not included with the HP All in One To print in Maximum dpi mode 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 50 Print from your computer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 Inthe Paper Type drop down list click More and then select the appropriate paper type 7 Inthe Print Quality drop down list click Maximum dpi NOTE To view the maximum dpi th
22. 76 clean print cartridges 85 print cartridges 77 replace print cartridges 79 self test report 76 make a copy 71 margins incorrect 123 text or graphic cut off 124 mDNS service name 24 media See paper Media Access Control MAC address 25 memory cards digital camera cannot read 127 e mail photos 65 error message 144 file unreadable 142 HP All in Onecannot read 127 inaccessible 130 insert 65 photos missing 142 print DPOF file 64 print photos 64 read or write error 130 save files to computer 65 share photos 65 slots 61 troubleshoot 127 Index missing information from copy 135 text from scan 133 N network connection type 24 interface card 17 name 26 restore settings 23 security 20 status 24 upgrade 22 network configuration page 24 normal copy quality 72 number of copies copy 71 Oo on button 8 order ink supplies 89 print cartridges 89 out of paper 147 overheads print 56 P page order 55 paper choose 32 feed fails 118 incompatible types 34 jam 140 148 jams 40 94 load 35 misfeed 148 out of 147 recommended sizes for printing 42 recommended types 32 33 size incorrect 148 specifications 165 tips 93 type incorrect 148 width incorrect 148 paper type 43 password Embedded Web Server 24 peer to peer network 18 phone numbers support 160 phone support 160 phone support period period for support 161 photo paper load 36 specifications 165 photos borderless 64 e mail 65 edit 65 edit scanned
23. 8 2 c lt oO o e Regulatory notices 167 Chapter 15 This section contains the following topics Regulatory model identification number FCC statement Notice to users in Korea e VCCI Class B compliance statement for users in Japan Notice to users in Japan about power cord Ger uschemission Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRB 0721 01 This regulatory number should not be confused with the marketing name HP Photosmart C4380 All in One series etc or product numbers CC280A etc FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer
24. All in One Aligning the print cartridges ensures high quality output f NOTE Ifyou remove and reinstall the same print cartridge the HP All in One will not prompt you to align the print cartridges The HP All in One remembers the alignment values for that print cartridge so you do not need to realign the print cartridges To align newly installed print cartridges 1 When prompted ensure plain white letter or A4 paper is loaded in the input tray then press the button next to OK NOTE Ifyou have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again The HP All in One prints a test page aligns the print head and calibrates the printer 2 Load the page print side down on the right front corner of the glass and then press the button next to OK to scan the page When the On button stops flashing the alignment is complete and the page can be removed Recycle or discard the page To align the print cartridges from the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox B NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 2 Click the Device Servic
25. Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el producto o en ef embalaje indica que no se puede desechar al producto junto con los residuos dam sticos Por el conrario si debe eliminar ese lipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en el momenja de la eliminaci n ayudar a preservar recursos nafurcles y a garantizar que el saci proteja la sclud y el medio ambiente S desea informacion adicional sobre lo lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciudad con el servicio de gesti n de residuos dom sticos o con la tienda donde adquin el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produktu nebo na jeho obalu ozna uje e tento produkt nesm b t ikvidovan prost m vyhezenim do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostain m sb rem a recyklac napom h zachov n p rodn ch zdroj a zaji uje e recyklace prob hne zp sobem chr n c m lidsk zdr
26. Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Clean the Print Cartridges 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If copy or print quality still seems poor after you clean the print cartridges try cleaning the print cartridge contacts before replacing the affected print cartridge Related topics Clean the print cartridge contacts on page 85 Replace the print cartridges on page 79 Clean the print cartridge contacts Clean the print cartridge contacts if you get repeated messages on your computer screen prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges or if the Check Print Cartridge light is blinking Before cleaning the print cartridge contacts remove the print cartridge and verify that nothing is covering the print cartridge contacts then reinstall the print cartridge If you continue to get messages to check the print cartridges clean the print cartridge contacts Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers x TIP Coffee filters are lint free and work well for cleaning print cartridges Distilled filtered or bottled water tap water might contain contaminants that can dam
27. Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Color tab Preview your print job You can preview your print job before sending it to the HP All in One This helps to prevent wasting paper and ink on projects that do not print as expected To preview your print job 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer Change the print settings for the current job 45 Chapter 7 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the print settings appropriate for your project on each of the tabs in the dialog box 6 Click the Features tab 7 Select the Show Preview Before Printing check box 8 Click OK and then click Print or OK in the Print dialog box Your print job displays in the preview window 9 Inthe HP preview window do one of the following To print click Start Printing To cancel click Cancel Printing Change the default print settings If there are settings that you frequently use for printing you might want to make them the default print settings so they are already set when you open the Print dialog box from within yo
28. Qa 3 A oO 5 e E 3 E 12 Find more information 4 How do l This section contains links to commonly performed tasks such as sharing and printing photos and optimizing your print jobs How do make a borderless copy of a photo on page 73 How do print borderless photos on 10 x 15 cm 4 x 6 inch paper on page 48 How do get the best print quality on page 44 How do print on both sides of the paper on page 51 How do make multiple copies of a document on page 71 How do I How do 13 Chapter 4 r o 2 ES 14 How do I One Finish setting up the HP All in After you have completed the steps in the Setup Guide refer to this section to finish setting up the HP All in One This section contains the following topics e Computer connection information Connect to a network Computer connection information The HP All in One comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also connect the HP All in One to a wireless network or use printer sharing to share the device over an existing home network This section contains the following topics e Supported connection types Connect using integrated wireless WLAN 802 11 Use printer sharing Supported connection types The following table contains a list of supported connection types Descript
29. The supplies you need are preselected you can change quantities add or remove items and then check out Shop for ink supplies 89 Chapter 12 zx o oS n cz ke n 90 Shop for ink supplies 13 Troubleshooting This section contains the following topics Troubleshooting tips Hardware setup troubleshooting Software installation troubleshooting Wireless setup troubleshooting Print quality troubleshooting e Print troubleshooting Memory card troubleshooting e Scan troubleshooting e Copy troubleshooting Errors Troubleshooting tips This section contains the following topics Communication problems over a USB connection Information on print cartridges e Information on paper Clear paper jams e Troubleshoot print cartridges e View the Readme file toy c E lt vo 2 Q S Communication problems over a USB connection NOTE For information on network communication problems see Wireless setup troubleshooting on page 108 For information on communication problems involving a memory card PictBridge camera or storage device see Memory card troubleshooting on page 127 If the HP All in One and computer are not communicating with each other try the following Make sure the print cartridges are installed Make sure you have paper loaded in the input tray Check that the H
30. They are the perfect choice for near photographic reproductions Choose papers for printing and copying 33 r fo o fo e ch e 3 p 7 t El a o a Ss f xe 7 m Chapter 6 and business graphics for report covers special presentations brochures mailers and calendars HP Premium Presentation Paper HP Premium Presentation Paper gives your presentation a quality look and feel HP CD DVD Tattoos HP CD DVD Tattoos allow you to personalize your CDs and DVDs by printing high quality low cost CD or DVD labels To order genuine HP supplies for the HP All in One go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE Atthis time some portions of the HP Web site are available in English only Papers to avoid Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Papers to avoid for all print and copy jobs Any size paper other than those listed in Specifications on page 165 or in the printer driver Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Highly textured stock such as linen It might not print evenly and t
31. XX TIP To prevent curling keep transfer sheets sealed in the original package until you are ready to use them 2 Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up HP Greeting Cards HP Photo Greeting Cards or HP Textured Greeting Cards A Inserta small stack of HP greeting card paper into the input tray with the print side down slide the stack of cards forward until it stops XX TIP Make sure the area on which you want to print is inserted first print side down in the input tray HP Inkjet labels 1 Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjetlabels and make sure thatthe labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through the HP All in One causing subsequent paper jams 2 Fan the stack of labels to make sure none of the pages are sticking together 3 Place a stack of label sheets on top of full size plain paper in the input tray label side down Do not insert labels one sheet at a time L 7 a is Q ge D Ke o c i HD 22 fo o l For best results set the paper type and paper size before printing HP CD DVD Tattoo labels A Place one sheet of CD DVD tattoo paper in the input tray with the print side down slide the CD DVD tattoo paper forward until
32. You will also need to replace align or clean your print cartridges from time to time This section provides instructions for keeping the HP All in One in top working condition Perform these simple maintenance procedures as necessary This section contains the following topics Clean the HP All in One Print a self test report e Work with print cartridges Turn off the HP All in One Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One xx TIP You can purchase an HP Cleaning Kit for Inkjet Printers and All in Ones Q6260A that provides everything needed to safely clean your HP device For more information go to www hp com buy supplies This section contains the following topics Clean the exterior Clean the glass Clean the lid backing Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control panel and the interior of the HP All in One A CAUTION To avoid damage to the exterior of the HP All in One do not use alcohol or alcohol based cleaning products Clean the glass Fingerprints smudges hair and dust on the main glass surface slow down performance and affect the accuracy of the copy and scan featur
33. a print job from the computer Windows 2000 users 1 Onthe Windows taskbar click Start point to Settings and then click Printers 2 Double click the HP All in One icon XX TIP You can also double click the printer icon in the Windows taskbar 3 Select the print job you want to cancel 4 On the Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print job to be cancelled To stop a print job from the computer Windows XP users 1 On the Windows taskbar click Start and then click Control Panel 2 Open the Printers and Faxes control panel Stop a print job 59 Chapter 7 3 Double click the HP All in One icon XX TIP You can also double click the printer icon in the Windows taskbar 4 Select the print job you want to cancel 5 Onthe Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print job to be cancelled To stop a print job from the computer Windows Vista users 1 On the Windows taskbar click Start and then click Control Panel 2 Click Printers 3 Double click the HP All in One icon X TIP You can also double click the printer icon in the Windows taskbar 4 Select the print job you want to cancel 5 On the Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print jo
34. a wireless router or base station Ad hoc The HP All in One communicates directly with each device on the network No wireless router or access point is used This is also called a peer to peer network e Not applicable This parameter does not apply to this network type Network Name SSID Service Set Identifier A unique identifier up to 32 characters that differentiates one wireless local area network WLAN from another The SSID is also referred to as the network name This is the name of the network to which the HP All in One is connected Signal Strength 1 5 The transmitting or return signal graded on a scale of 1 to 5 e 5 Excellent e 4 Good e 3 Fair e 2 Poor e 1 Marginal No signal No signal detected on the network Not applicable This parameter does not apply to this network type Channel The channel number currently being used for wireless communication This depends on the network in use and might differ from the requested channel number Value is from 1 to 14 countries regions might limit the range of approved channels number Value ranging from 1 to 14 depending on country region e None No channel is in use Not Applicable The WLAN is disabled or this parameter does not apply to this network type NOTE In ad hoc mode if you are not able to receive or transmit data between your computer and the HP All in One make sure that you are using the same communi
35. and then on again E e c Er o N gt fe E co If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Check other printers or scanners You might need to disconnect older products from your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP All in One off and then on again fnecessary remove the software you installed with the HP All in One and then install it again For more information see Uninstall and reinstall the software on page 106 Find more information on page 11 Information on print cartridges For best results use HP print cartridges Refilled print cartridges might damage the HP All in One The following tips help maintain HP print cartridges and ensure consistent print quality Keep all print cartridges in the original sealed packages until they are needed Store print cartridges at room temperature 15 6 26 6 C or 60 78 F 92 Troubleshooting Donotreattach the protective tape once it has been removed from the print cartridge Reattaching the plastic tape might damage the print cartridge Place the print cartridge in the HP All in One immediately after removing the plastic tape If this is not possible store it in a print cartridge protect
36. are installed incorrectly Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place If the problem persists clean the copper colored contacts of the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause The print cartridge might be damaged Solution Check to see if your print cartridge is still under warranty and end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new print cartridge Ifthe end of warranty date has not been reached contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Print cartridge is missing incorrectly installed or not intended for your device Cause The print cartridge is missing 154 Troubleshooting Solution One or both of the print cartridges is missing Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place If the problem persists clean the contacts of the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the ta
37. box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Basic Options area click the appropriate paper type from the Paper Type list e View the print resolution The printer software displays the print resolution in dots per inch dpi The dpi varies according to the paper type and print quality that you select in the printer software Change the print settings for the current job 43 Chapter 7 To view the print resolution 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Print Quality drop down list select the appropriate print quality setting for your project 7 Inthe Paper Type drop down list select the type of paper that you have loaded 8 Click the Resolution button to view the print resolution dpi o Change the print speed or quality The HP All in One automatically chooses a print quality and speed setting depending on the paper type setting you select You can also change the print quality setting to customize the speed and quality of the print process
38. create a poster by printing a document on multiple pages The HP All in One prints dotted lines on some pages to indicate where to trim the pages before taping them together a To print a poster 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Advanced tab Expand Document Options and then expand Printer Features 7 Inthe Poster Printing drop down list click either 2x2 4 sheets 3x3 9 sheets 4x4 16 sheets or 5x5 25 sheets This selection tells the HP All in One to enlarge your document so that it fits on 4 9 16 or 25 pages If your originals are of multiple pages each of those pages will be printed on 4 9 16 or 25 pages For example if you have a one page original and you select 3x3 you will get 9 pages if you select 3x3 for a two page original 18 pages will print 8 Click OK and then click Print or OK in the Print dialog box 9 After the poster has printed trim the edges of the sheets and tape the sheets together gt Print a Web page You can print a Web page from your Web browser on the HP All in One 58 Print from your computer To print a Web pag
39. domain name into an IP address Devices use the IP addresses to refer to one another DNS SD See DNS The SD portion stands for Service Discovery This is part of a protocol developed by Apple that enables automatic discovery of computers devices and services on IP networks DSL Digital Subscriber Line A high speed connection to the Internet Ethernet The most common local network technology that connects computers using copper cabling Ethernet cable The cable used to connect network elements in a wired network The CAT 5 Ethernet cable is also known as a straight through cable When using an Ethernet cable the network elements must be attached to a router An Ethernet cable uses an RJ 45 connector EWS Embedded Web Server A browser based utility that provides a simple way to manage the HP All in One You can monitor status configure HP All in One networking parameters or access HP All in One features Gateway A computer or other device such as a router that serves as an entrance to the Internet or another network HEX Hexadecimal The base 16 numbering system which uses the digits 0 9 plus the letters A F host computer The computer at the center of a network Hostname hub The TCP IP name assigned by the installation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Control MAC address No longer commonly use
40. exchange device 2 2 3 D 3 c gt 2 c ES a lt Prepare the HP All in One for shipment 163 Chapter 14 If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty Place the return shipping label on the outside of the box 3 Include the following items in the box Acomplete description of symptoms for service personnel samples of print quality problems are helpful Acopy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day eu Uv m E El gt lt m E Qa 4 i Kk o e a 164 HP warranty and support 15 Technical information The technical specifications and international regulatory information for the HP All in One are provided in this section For additional specifications see the printed documentation that came with the HP All in One This section contains the following topics e Specifications Environmental product stewardship program Regulatory notices Regulatory wireless statements Declaration of conformity European Economic Area HP Photosmart C4380 All in One series declaration of conformity Specifications Technical specifications for the HP All
41. from a software applicatiON sineira cerauen e emm emend 41 Make the HP All in One the default printer 42 Change the print settings for the current job eem 42 Setthe paper SIZES sxe sess tete PED Tro Roa re EE rH ER Ign 42 Set the paper type for printing coiere itinere eid nena rete dear Eae ne adig akon 43 View the printiresolutlOr eerte Ir rre Rr RD AREE RERR IS RIP EERR RR RED ias 43 Change the print speed or quality emen 44 Change the page orientation esssssssseeeeeeene emm ener errem 44 Scale the GOCUMENT SIZE sei e 45 Change the saturation brightness or Color tone 45 Preview your print JOD eredi rele a see hon n T axeoen E exe sedie re deeu es sa pU ba deir ed xusE fees 45 Change the default print settings sessseeeenee emen nem emere 46 Printing Edito nm 46 Create printing shortcuts eaaet en eek vada a ne ita adde don d 47 Delete printing Shorteuts ectt rt trente nente ERROR RR tenssndeesceedansieterssaedenstee 47 Performispeclal print JObS 2 2 icti eo tine I eene et eerte Pe AERE ERE Rena Eu Ee da ELE eee b dde ei ied 48 Print a borderless image eene nennen 48 Printa photo on photo paper orienter ener iirin bi nad te rede deren ainei 49 Print custom CD DVD labels ssseeeeeen enemies 50 Print using Maximum dpl eene ei cnni tendent dan tnde E
42. in One on Cause The computer is turned off Software installation troubleshooting 107 4 c o n 7 fo z 3 Chapter 13 Solution Turn the computer on Cause The HP All in One is not properly connected to the computer Solution Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and then on again For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the HP All in One Wireless setup troubleshooting This section addresses problems you might encounter setting up a network Check the device display for specific error messages 108 This section contains the following topics During wireless network setup you do not see the SSID network name displayed Weak signal Cannot connect to network during setup Invalid WEP key during wireless setup Invalid passphrase during wireless setup The Printer Not Found screen appears during installation During wireless network setup you do not see the SSID network name displayed Cause Your wireless router is not broadcasting its network name SSID because the Broadcast SSID option is turned o
43. inserted incorrectly Card is not fully inserted Card is damaged Cannot crop Cause The computer does not have enough memory Solution Close all unnecessary applications This includes applications that run in the background such as screensavers and virus checkers Try restarting your computer to clear the memory You might need to purchase more RAM Refer to the documentation that came with your computer Cause For scanning there must be at least 50 MB of space available on your computer s hard disk Solution Empty the Recycle Bin on your desktop You might also need to remove files from the hard disk for example delete temporary files Memory card error Cause There are two or more memory cards inserted into the HP All in One at the same time E c oO a gt fo z 3 Q Solution Remove all but one memory card The HP All in One reads the remaining memory card and displays the first photo stored on the memory card Cause You have inserted a Compact Flash memory card backwards or upside down Solution Remove the memory card and reinsert it correctly The label of the Compact Flash card faces up and should be readable as you insert it into the slot Cause You have not fully inserted the memory card Solution Remove the memory card and reinsert it in the memory card slot until it stops Disconnected Cause Several situations can cause this error message to
44. lt m E Qa 4 i mo El e a Chapter 14 HP Quick Exchange Service Japan ZU A 4 YVR D i YSA OD RATAT RRE NCNS SMBS CBRE T LEEU TUVAK Z2 hUvZJIWEUCUS sci AK2 aD tHe NEHA HP Quick Exchange Service MCOPUYK A KhUYVAERMERML d BUIZULZhM Z hUvZz B UXULZz3d REAP R E BOEEIG R T EE SEKVOMMICEAWRTA TUYLAEROBETCRMTFSCEE AACS BHES 0570 000511 Hass 03 3335 9800 BIBIUJS EZ AT AZ RA CEBU SR hBA FATS 9 00 957 5 00 FT LAO FBI 10 00 25 F 5 00 T MRABLO1A1bNS5 3 AREER H ERZORE HR ORRE DARBVTIP RY SR BLTOATDOHNETF DABNTPRYA BFUVAOFRSCHMLEBBIC T EAZRRWS CEMCERT CHE I TORUPFBICHVPLEOILMBLESS REMAP CA DPCEBBLBA CREWE SEMIICOUCIEBRERESRUCCZEU TOEO fU BR BMORRESERUOMMICKIDPTBRWES L lt DABRYTIP v7 RWSL TC CERE EE HAA SH EORKRAV TVET BOE RBSESEOMBEICKIT ENSBZaranseTs COY EAK FRIABLICBEFSCEMHWET For instructions on how to pack your device for exchange see Pack the HP All in One on page 163 Call HP Korea customer support 1588 3003 AS 74 2 TAH S5 gol Us 080 703 0700 Ha Set Abs AZ Xj Y 09 00 18 00 LA 09 00 13 00 99 SFA NL 162 HP warranty and support Prepare the HP All in One for shipment If after contacting HP Support or returning to the point of purchase you are requested to send the HP All in One in for service make sure you remove and keep the following items before returning your device The pr
45. nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts Copper colored contacts Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape Reinsert the print cartridges and verify that they are fully inserted and locked in place Cause Thecontacts on the print cartridge are not touching the contacts in the print carriage Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place Cause The print cartridge or sensor is defective 152 Troubleshooting Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause You installed new print cartridges which might need alignment Solution You must align the print cartridges to ensure excellent print quality If the alignment error persists and you cannot clear it your print cartridge might be defective Check to see if your print cartridge is still under warranty and end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new print cartridge Ifthe end of warranty date has not been reached contact HP support Go to www hp com support If prompted choose your country region and then click
46. options 42 46 settings network 22 restore defaults 23 sharing 21 ship your device 163 signal strength 26 Smart Key 18 smeared ink fax 112 software application print from 41 software installation reinstall 106 troubleshoot 103 uninstall 106 speed copy 72 print 44 SSID troubleshoot 108 wireless setting 26 start black 9 start color 9 status network 24 stop copy 74 print job 59 scan 69 subnet mask 25 support contact 160 support process 159 System requirements 165 T T shirt transfers See iron on transfers technical information paper specifications 165 System requirements 165 telephone numbers support 160 text cut off 124 dotted lines on scan 133 incorrect format on scan 133 incorrect or missing on scan 133 jagged 113 meaningless characters 121 not filled in 113 smooth fonts 113 total packets received 28 transmitted 27 transparencies load 39 specifications 165 troubleshoot fax problems 112 113 hardware installation 101 jams paper 40 low signal 109 network connection 110 Passphrase invalid 111 printer not found 111 Readme file 101 software installation 103 USB cable 103 WEP key 110 wireless setup wizard 108 troubleshooting cannot find the file or item 130 communication problems 91 copy 134 Index error messages 139 filename appears as gibberish 130 memory card 127 others on network can access my memory card 130 print 119 scan 131 two sided prints 51 52 U uninstall softwa
47. paper on page 31 Cause The copy or print quality type setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see Change the print speed or quality on page 44 e Change copy speed or quality on page 72 Cause A tri color or photo print cartridge was jarred or handled roughly during installation Solution Allow half an hour for the print cartridge to recover Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges Print quality troubleshooting 115 Chapter 13 If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause There might be fiber or dust built up around the ink nozzle area on the print cartridges Solution Check the print cartridges If it looks as though there are fibers or dust around the ink nozzles clean the ink nozz
48. paper size supported by the HP All in One To preview the print layout 1 Load the correct paper size into the input tray 2 Preview your print job before sending it to the HP All in One 3 Check the graphics in the document to make sure that the current size fits within the printable area of the HP All in One 4 Cancel the print job if the graphics do not fit in the printable area of the page toy c E fo lt vo E a S o TIP Some software applications allow you to scale the document to fit the paper size currently selected Additionally you can scale the size of a document from the print Properties dialog box Cause The paper is loaded incorrectly Solution If the paper is misfeeding it could cause parts of the document to cut off Remove the stack of paper from the input tray and then reload the paper For more information see Load full size paper on page 35 A blank page came out while printing Cause f you are printing black text and a blank page comes out of the HP All in One the black print cartridge might be empty Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the
49. print The pages in my document came out in the wrong order The margins are not printing as expected Text or graphics are cut off at the edge of the page A blank page came out while printing Ink is spraying the inside of the HP All in One when print a photo Envelopes print incorrectly Cause A stack of envelopes is loaded incorrectly Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and to the left Bf NOTE To avoid paper jams tuck the flaps inside the envelopes Cause The wrong type of envelope is loaded Solution Do not use shiny or embossed envelopes or envelopes that have clasps or windows Borderless printing produces unexpected results Cause Printing a borderless image from a non HP software application produces unexpected results Solution Try printing the image from the photo imaging software that came with the HP All in One The HP All in One is not responding Cause The HP All in One is busy with another task Print troubleshooting 119 te c lt vo E a S o LT E c oO n gt fo z 2 Q Chapter 13 Solution If the HP All in One is performing another task such as copying or scanning your print job will be delayed until the HP All in One completes the current task Some documents take a long time to print If nothing ha
50. print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape A CAUTION Do not touch the copper colored contacts or ink nozzles Also do not re tape the print cartridges Doing so can result in clogs ink failure and bad electrical connections O amp 8 Hold the print cartridge with the HP logo on top and insert the new print cartridge into the empty cartridge slot Make sure you push the print cartridge in firmly until it snaps into place If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot v Q q Q Ep o T S S Work with print cartridges 81 2 E Led 2 zi E D es v 2 e E D Chapter 11 9 Close the print cartridge door If you installed a new print cartridge the HP All in One prints a print cartridge alignment page 10 When prompted ensure plain white paper is loaded in the input tray then press the button next to OK NOTE Ifyou have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the align
51. site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Check the HP Web site for updated information or troubleshooting tips for the HP All in One 4 Ifyou are still experiencing problems and need to speak with an HP support representative do the following a Have the specific name of the HP All in One as it appears on the control panel available Print a self test report Make a color copy to have available as a sample printout Be prepared to describe your problem in detail Have your serial number ready You can view the serial number by looking at the sticker on the rear side of the HP All in One The serial number is the 10 character code in the upper left corner of the sticker 5 Call HP support Be near the HP All in One when you call oao 8c eu v m E E El gt lt m E Qa 4 i mo El e a Related topics Print a self test report on page 76 HP support by phone For a list of support phone numbers see the printed documentation that came with the device This section contains the following topics Phone support period Placing a call After the phone support period 160 HP warranty and support Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the M
52. stack of paper fits within the input tray and is no higher than the top of the paper width guide NOTE When you use legal size paper leave the tray extender closed Load 10 x 15 cm 4 x 6 inch photo paper 36 You can load 10 x 15 cm 4 x 6 inch photo paper into the input tray of the HP All in One For the best results use 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Paper or HP Premium Photo Paper XX TIP To help prevent rips wrinkles and curled or bent edges store all paper flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One Load originals and load paper To load 10 x 15 cm 4 x 6 inch photo paper in the input tray 1 Remove all paper from the input tray 2 Insert the stack of photo paper into the far right side of the input tray with the short edge forward and the print side down Slide the stack of photo paper forward until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you x TIP For more help on loading small size photo paper refer to the guides engraved in the base of the input tray for loading photo paper 3 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the stack of paper fits within the input tray and is no h
53. that were not previously saved are copied to your computer Edit photos using your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer s hard drive for advanced photo editing sharing photos online and printing from your computer Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All in One NOTE The HP All in One must be connected to a computer that has the HP Photosmart Software installed on it To edit photos 1 Insert a memory card into the appropriate slot on the HP All in One The software opens on your computer 2 Click View and then follow the onscreen prompts to transfer your photos to the computer for viewing and editing Share photos with friends and relatives You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer s hard drive for advanced photo editing sharing photos online and printing from your computer Save photos to your computer 65 Chapter 8 Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All in One amp NOTE The HP All in One must be connected to a computer that has the HP Photosmart Software installed on it To s
54. the correct optical character recognition OCR language The OCR language tells the software how to interpret the characters it sees in the original image If the OCR language does not match the language in the original the scanned text might be incomprehensible Solution Select the correct OCR language in the software 4 NOTE If you are using HP Photosmart Essential the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options Scan troubleshooting 133 E EX fe c Se oO n e E co Chapter 13 See the documentation that came with Readiris or whichever OCR software you use for information on how to select the OCR language The scan feature does not work Cause The computer is turned off Solution Turn the computer on Cause TheHP All in One is not properly connected to the computer through a USB cable Solution Check the cables that connect the HP All in One to your computer Cause The software that came with the HP All in One is not installed or is not running Solution Restart your computer If that does not help install or reinstall the software that came with the HP All in One Copy troubleshooting Use this section to solve these copy problems 134 Nothing happens when try to copy Parts of the original do not app
55. to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 A borderless copy has white space around the edges Cause You are trying to make a borderless copy of a very small original Solution When you make a borderless copy of a very small original the HP All in One enlarges the original up to a maximum percentage This might leave white space around the edges The maximum percentage varies by model Depending on the size of the borderless copy you are trying to make the minimum size of the original varies For example you cannot enlarge a passport photo to create a letter size borderless copy If you want to make a borderless copy of a very small original scan the original into the computer resize the image and then print a borderless copy of the enlarged image Cause You are trying to make a borderless copy without using photo paper 138 Troubleshooting Solution Use photo paper to make borderless copies Errors If the HP All in One has an error the lights on the device might flash or an error message might appear on the display of the HP All in One or your computer screen This section contains the following topics Device messages File messages General us
56. transparencies and erase them later without scratching the original click the Advanced tab and select the Mirror Image check box 7 Inthe Resizing Options area click an appropriate size in the Size list 8 Click OK and then click Print or OK in the Print dialog box f NOTE The HP All in One automatically waits for transparencies to dry before releasing them Ink dries slower on film than on plain paper Make sure you allow enough time for the ink to dry before handling the transparency Print a group of addresses on labels or envelopes With the HP All in One you can print on a single envelope a group of envelopes or label sheets designed for inkjet printers To print a group of addresses on labels or envelopes 1 Print a test page on plain paper first 2 Place the test page on top of the label sheet or envelope and hold both up to the light Check the spacing for each block of text Make adjustments as needed 3 Load the labels or envelopes into the input tray A CAUTION Do not use envelopes with clasps or windows They can get stuck in the rollers and cause paper jams 4 Ifyou are printing on envelopes do the following a Display the print settings and click the Features tab b Inthe Resizing Options area click the appropriate envelope size in the Size list 5 Click OK and then click Print or OK in the Print dialog box Perform special print jobs 5f Chapter 7 Print a poster You can
57. your document to print opposite of each other left to right This ensures that the top of the page is always at the top of the sheet when you turn the pages in your bound document 8 Click OK and then click Print or OK in the Print dialog box The HP All in One begins printing Wait until all the odd numbered pages are printed before removing any of the printed pages from the output tray A dialog box displays instructions on the screen when it is time to process the second side of your job 9 Click Continue when done Related topics Recommended papers for printing and copying on page 32 Print a multiple page document as a booklet 52 The HP All in One allows you to print your document as a small booklet which you can fold and then staple together For best results design your document to fit on a multiple of four pages such as an 8 12 or 16 page program for a child s school play or for a wedding Print from your computer To print a multiple page document as a booklet 1 Load paper into the input tray The paper should be thick enough so that the images do not show through to the other side 2 On the File menu in your software application click Print Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Featur
58. zerem descarkides a um ponto de coleta designado para a reciclagem de equipamerios elele cletveniens A colela separada e a reciclagem dos equipomenios no momento do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obter mais informa es sobre onde descartar equipamentos para reciclagem eire em contato com o esci local de sua cidade o servi o de limpeza p blica de seu airo ov a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovani zariadenia v dom com pou van do odpadu Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbemom mieste kde sa zabezpe uje recykl cia elektrick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a Zabezpe tak spiseb recykiace ktor bude chr ni fudehs zdrevie a ivotn prosiredie Dalije inform cie o separovanom zbere a recykl cii ziskate na miesinom obecnom rade vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpad
59. 68 ink sprays 127 missing 142 photo print cartridge 82 print borderless 48 print from DPOF file 64 print on photo paper 49 send using HP Photosmart Share 65 share 65 poor fax printout quality 112 113 portrait orientation 44 posters 58 preview print job 45 print 2 or 4 pages on 1 54 addresses 57 blank printout 125 booklet 52 borderless fails 119 borderless photos 48 both sides of page 51 cancel job 59 CD DVD labels 50 correct order 55 distorted printout 114 envelopes 57 envelopes print incorrectly 119 faded 116 from computer 41 from software application 41 iron on transfers 56 labels 57 margins incorrect 123 124 meaningless characters 121 multiple pages on one sheet 54 nothing happens 122 on photo paper 49 photos from DPOF file 64 photos from memory card 64 posters 58 preview 45 print options 42 46 quality troubleshoot 112 113 115 117 reverse images 56 reversed page order 123 self test report 76 special print jobs 48 transparencies 56 troubleshooting 119 vertical streaks 118 Web pages 58 print cartridge protector 82 print cartridges align 84 151 check ink levels 78 clean 85 clean contacts 85 clean ink nozzle area 86 damaged 153 error message 153 154 handle 78 incorrect 154 low ink 125 low on ink 151 missing 153 order 89 part names 78 photo print cartridge 82 replace 79 store 82 tips 92 troubleshoot problems 95 print quality 44 print settings brightness 45 color tone 45 layout 44 orien
60. All in One To uninstall from a Windows computer method 3 EA 1 e e NOTE Use this method if Uninstall is not available in the Windows Start menu Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program Disconnect the HP All in One from your computer Select Uninstall and follow the onscreen directions Restart your computer Bf NOTE Itis important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software toy c E lt vo E Q S o LT Start the Setup program for the HP All in One again Select Install Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Missing HP Photosmart Software Cause The HP Photosmart Software is not installed Solution Install the HP Photosmart Software that came with the HP All in One If it is installed restart your computer To install the HP Photosmart Software 1 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program 2 When prompted click Install More Software to install the HP Photosmart Software 3 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Cause The HP All in One is turned off Solution Turn the HP All
61. Contact HP for information on calling for technical support For more information see Align the print cartridges on page 84 Print cartridge warranty information on page 159 Shop for ink supplies on page 89 Print cartridge damaged or missing Cause The print cartridge is missing toy Iz lt vo ED a 5 LT Solution One or both of the print cartridges is missing Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place If the problem persists clean the contacts of the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still Errors 153 Chapter 13 covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts Copper colored contacts Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape E c oO v gt fo z 2 Cause One or both of the print cartridges are not installed or are installed incorrectly Solution One or both of the print cartridges are not installed or
62. HONG T ed 160 PHONE support period mtr rere ether rone Pr gen iv Esr EEE EEEE oari 161 lu lenbrqel e 161 After the phone support period ssssssssseee enn enm emere eren 161 Additional warranty OptlOris arene anti contr terna E RECEN ER EE eee 161 HP Quick Exchange Service Japan sse enn eene 162 Call HP Korea customer support cecinere enne antt edente inn Re kai enne 162 Prepare the HP All in One for shipment ssssseseen eene nenne 163 Pack SuNx aec m 163 15 Technical information ejerele onfte edict accay vat aeevisbetsScae ste a a a a e O 165 Environmental product stewardship program sse eene 165 mcg R 166 tic M M 166 Material safety data sheets eie eee eter a aia iadaaa 166 Recycling Progra rr 166 HP inkjet supplies recycling program seesee emm 166 ez oy aeo astuce p 166 Disposal of Waste Equipment by Users in Private Households in the European aha 167 R gu l t ry NOCES seos H 167 Regulatory model identification number sssseee eee 168 FCC statements e 168 Notice to users If KO G 8 2 oer pos Ett
63. HP Photosmart C4380 All in One series Windows Help Contents 1 HP Photosmart C4380 All in One series Help eee cece ee ceeeeeeeeneeeeeeeeeeeeeeeeenaeeeeeaaes 5 2 HP All in One overview The HP All in One at a glance niron einen beeen eR oer ape Eco bas Fe se Fuge Ca e cep RR ETa dea cas 7 Control panel buttons ener enn ntn nn trennen retener nn nni tnnt nnns 8 E Use the HP Photosmart Software ssssssssseseeeenee ee ene enne nenne enne 9 E 3 Find more information o rer rt ve tte te E EEEREN EEIE EEE 11 d A OW dol iui ub Geo He a aa a a a ia aa 13 5 Finish setting up the HP All in One Computer connection information sese nenne enne nene 15 Supported connection types eeeeeceeen enean rnnt tik een h E dte dne tun iaeia 15 Connect using integrated wireless WLAN 802 11 seem 15 Use printer SHAMIM e 16 ICOMMECE TO a daro eR 16 Integrated wireless WLAN 802 11 network setup sssee em 17 What you need for an integrated wireless WLAN 802 11 network 17 Connect to an integrated wireless WLAN 802 11 network sseeeeee 18 Wireless ad hoc network setup sseeeeeen emen enemies 18 What you need for an ad hoc network eene 19 Create a network profile for a Windows XP compulter seee 19 Create a network profile for other operating systems
64. Information on paper on page 93 Cause You are printing on the wrong side of the paper 114 Troubleshooting Solution Load the paper with the print side down For example if you are loading glossy photo paper load the paper with the glossy side down For more information see Load full size paper on page 35 Cause You are using non HP ink Solution HP recommends that you use genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time NOTE HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty Cause The print cartridges need to be cleaned Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 toy z lt vo 2 Q S o Printouts have horizontal streaks or lines Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure you have paper loaded correctly For more information see Load originals and load
65. Ld o Chapter 5 Network configuration page definitions The network configuration page shows the network settings for the HP All in One There are settings for general information and 802 11 wireless This section contains the following topics General network settings Wireless 802 11 network settings Related topics Print network settings on page 22 Network glossary on page 28 General network settings The following table describes the general network settings shown on the network configuration page Parameter Description Network Status Status of the HP All in One e Ready The HP All in One is ready to receive or transmit data Offline The HP All in One is not currently connected to the network Active connection Network mode of the HP All in One type Wireless The HP All in One is connected to a wireless 802 11 network None There is no network connection URL The IP address of the Embedded Web Server NOTE You will need to know this URL when you try to access the Embedded Web Server Firmware The internal networking component and device firmware revision code Revision NOTE If you call HP Support depending on the problem you might be asked to provide the firmware revision code Hostname The TCP IP name assigned by the installation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Contr
66. NO HS XE TIP Setthis option as a default setting so you do not have to remember to set it every time you print a multiple page document To print a multiple page document in reverse order 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Advanced tab Perform special print jobs 55 Chapter 7 In the Layout Options area select Front to Back in the Page Order option NOTE If you set your document to print on both sides of the page the Front to Back option is not available Your document will automatically print in the correct order Click OK and then click Print or OK in the Print dialog box NOTE When you are printing multiple copies each set is printed completely before the next set is printed Reverse an image for iron on transfers This feature reverses an image so you can use it for iron on transfers This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original To reverse an image for iron on transfers 1 2 3 e 9 9 i0 On the File menu in your software application click P
67. P All in One does not have a paper jam e Check that the print carriage is not jammed Open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials Turn the HP All in One off and then turn it on again Check that the HP All in One print queue is not paused If it is choose the appropriate setting to resume printing For more information about accessing the print queue see the documentation that came with the operating system installed on your computer Troubleshooting 91 Chapter 13 Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One e Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off
68. RHRECT CORB RERECRATSOCCEAWECLTURTA Z DOREY APUAPTLEVAY REMC L CRAENOCRERSeeHCT CEPHWET BU IR SLAB BIC HED CIELURUUSRU EU CT EU Notice to users in Japan about power cord Simi HANER RERET U Me NKBRI Ks 088g CE SR HEU A Gerauschemission Ger uschemission LpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products Wireless Exposure to radio frequency radiation Wireless Notice to users in Brazil Wireless Notice to users in Canada European Union Regulatory Notice Wireless Notice to users in Taiwan Wireless Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio ZN frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation Z amp 5 G E 5 8 2 c lt oO o LT Regulatory wir
69. Rd CIR 50 Print on both sides of the page 4 secs irigatie iate feed ae dne dade dese 51 Print a multiple page document as a booklet 52 Print multiple pages on a single sheet sssss eee emen 54 Print a multiple page document in reverse order see 55 Reverse an image for iron on transfers eene 56 Pinton transparencles 1 ceo cie rete tete pesa put rcs PRX BR erae AXE rere neat raEE Des E Ea 56 Print a group of addresses on labels or envelopes ssse 57 Print POSTON sao oni o ome tmu tette En erre air RA UHR eres 58 Printa WED ce 58 SHOP SUPINE JOD sess os c E T 59 Use the photo features PION O1OS a4 ciscsdite 62 Print 10 x 15 em 4 x 6 inch photos aiii nanos nie dae eed 62 Prntenlargemerts eer e terrea cstsaue EEE SEaren EE Me LERRA THEE 63 Print photos from the HP Photosmart Software ssssseeee e 64 Print camera selected DPOF photos sssseeeene emm eene 64 Save photos to your compulter eei eioe tee paiiar heut dd npo ade Eun dedu de neuen aded u Sangue dE 65 Edit photos using your compulter ssssesseseeee ene eene nennen nnne nennen nnne 65 Share photos with friends and relatives nemen 65 Use the scan features Scan an image Or documient niece unie
70. S Work with print cartridges 79 Chapter 11 To replace the print cartridges 1 Make sure the HP All in One is on A CAUTION If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely when you try to remove them 2 Make sure you have letter or A4 unused plain white paper loaded in the input tray 3 Open the print cartridge door The print carriage moves to the far right side of the HP All in One 4 Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 5 Pull the print cartridge towards you out of its slot 6 If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector or an airtight plastic container 2 E et D Ej as Uv La T E 1 e 3 80 Maintain the HP All in One 7 Remove the new
71. a 10 x 15 cm 4 x 6 inch photo to make a borderless full size copy on letter or A4 paper some part of your photo will be cropped The Resize to Fit feature will enlarge the photo as much as possible to fit the page without cropping any part of your photo Ifthe image or text on your original fills the entire sheet of paper with no margins you can use the Resize to Fit feature to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet o 5 2 2 gt 2 z v z o D E NOTE In order to resize your original without changing the proportions or cropping the edges the HP All in One might leave an uneven amount of white space around the edges of the paper Perform special copy jobs T7 3 Chapter 10 To resize a document from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original print side down on the right front corner of the glass 3 Press the Size button to select Resize to Fit 4 Press Start Copy Black or Start Copy Color Stop copying To stop copying A Press Cancel on the control panel n et gt 7 2 mo lt h tb re c n 74 Use the copy features 11 Maintain the HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear
72. able memory in the HP All in One Solution Turn off the HP All in One and your computer for 60 seconds then turn them both on and try printing again Cause The document is corrupt Print troubleshooting 121 Chapter 13 Solution Try printing another document from the same software application If this works then try printing a previously saved version of the document that is not corrupt Nothing happens when try to print Cause The HP All in One is turned off Solution Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One is busy with another task Solution If the HP All in One is performing another task such as copying or scanning your print job will be delayed until the HP All in One completes the current task Some documents take a long time to print If nothing has printed several minutes after you sent a print job to the HP All in One check your computer to see if there are any messages Cause The HP All in One is not the selected printer Solution Make sure the HP All in One is the selected printer in your software application E x e c z o N Zz fe e E vo x TIP Youcansetthe HP All in One as the default printer to ensure that the printer is
73. access point 18 Finish setting up the HP All in One In order to connect the HP All in One to your computer ad hoc you need to create an ad hoc network profile on your computer This includes choosing a network name SSID and WEP security optional but recommended for your ad hoc network To set up the HP All in One on a wireless ad See this section hoc network you need to do the following First collect all of the required materials What you need for an ad hoc network on page 19 Next prepare your computer by creating a Create a network profile for a Windows XP network profile computer on page 19 Create a network profile for other operating systems on page 20 Finally install the software Connect to a wireless ad hoc network on page 20 What you need for an ad hoc network To connect the HP All in One to a Windows computer with an ad hoc connection the computer must have a wireless network adapter and an ad hoc profile Create a network profile for a Windows XP computer Prepare your computer for an ad hoc connection by creating a network profile 2 5 2 o 0 i en i To create a network profile NOTE The HP All in One comes configured with a network profile with hpsetup as the network name SSID However for security and privacy HP recommends you create a new network profile on your computer as described here 1 In the Control Panel double click Network C
74. age is blank Scanned image is incorrectly cropped Scanned image has incorrect page layout Scanned image shows dotted lines instead of text Text format is incorrect Text is incorrect or missing The scan feature does not work Cause The computer system resources might be low Solution Turn off the HP All in One and then turn it back on Turn off the computer and then turn it back on toy Iz lt vo E a 3 LT If this does not work try changing the scan to a lower resolution in the software Scan fails Cause The computer is not turned on Solution Turn on your computer Cause Your computer is not connected to the HP All in One by a USB cable Solution Connect your computer to the HP All in One with a standard USB cable For more information see the Setup Guide Cause The HP Photosmart Software might not have been installed Solution Insert the HP Photosmart installation CD and install the software For more information see the Setup Guide Cause The HP Photosmart Software is installed but is not running Solution Start the software you installed with the HP All in One and try scanning again Scan troubleshooting 191 Chapter 13 B NOTE To check to see whether the software is running right click on the HP Digital Imaging Monitor icon in the system tray at the far right of the Windows taskbar Pick a device in the list and then click Disp
75. age the print cartridges A CAUTION Do not use platen cleaners or alcohol to clean the print cartridge contacts These can damage the print cartridge or the HP All in One Work with print cartridges 85 v Q Ed a x o T c S S Chapter 11 To clean the print cartridge contacts 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the far right side of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One 3 Lightly press down on the print cartridge to release it and then pull it towards you out of the slot NOTE Do notremove both print cartridges at the same time Remove and clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Inspect the print cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the print cartridge by its sides 7 Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes Copper colored contacts 2 Ink nozzles do not clean 8 Hold the print cartridge with the HP logo on top and insert the print cartridge back into the slot Make sure you push the print cartridge in firmly until it sn
76. ally through DHCP or AutoIP You can also set up a static IP address though this is not recommended NOTE Manually assigning an invalid IP address during installation will prevent your network components from seeing the HP All in One Subnet Mask A subnet is an IP address assigned by the installation software to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP All in One IP address bits identify the network and subnet and which bits identify the device itself 2 3 E o 0 iS e iL NOTE It is recommended that the HP All in One and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entrance to another network A node in this instance can be a computer or some other device NOTE The address of the default gateway is assigned by the installation software Configuration The protocol used to assign the IP address to the HP All in One Source e AutolP The installation software automatically determines the configuration parameters e DHCP The configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router e Manual The configuration parameters are set manually such as a static IP address e Not Specified The mode used when the HP All in One is initial
77. als and load paper 7 Print from your computer The HP All in One can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers and posters This section contains the following topics e Print from a software application Make the HP All in One the default printer Change the print settings for the current job Change the default print settings e Printing shortcuts Perform special print jobs Stop a print job Print from a software application Most print settings are automatically handled by the software application You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Select the HP All in One as the printer If you set the HP All in One as the default printer you can skip this step The HP All in One will already be selected 4 f you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 NOTE When printing a photo you must select options for the specific photo paper and photo
78. amage the HP All in One if the print cartridges are not docked safely when you try to remove them Make sure you have letter or A4 unused plain white paper loaded in the input tray Open the print cartridge door The print carriage moves to the far right side of the HP All in One Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right toy z vo E a 3 o 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges Pull the print cartridge towards you out of its slot If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector or an airtight plastic container Troubleshooting tips 99 Chapter 13 7 Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab Copper colored contacts Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape A CAUTION Do not touch the copper colored contacts
79. and reinstall the software ssssseeeee meme 106 Wireless setup troubleshooting seseeene nemen nennen 108 Print quality troubleshooting ener eicere cieitnn eet eed ddnde nina nenne inedia 112 Print troubleshooting ieu rettet terri NR RON RARO NRENA aditesensdaceassceianusacsesadeeys 119 Memory card troubleshooting sess eene nnne nennen 127 Scan troubleshooting 1t rn Irt tete rr sucess sbondeasacessdesncevstoeetacsiiessndencnaseceesncaiers 131 9o e aires cape R 134 Contents O E O E gt 7 EROS ieiunii lider telum ud e E ES II muse M LEM DEPT SEEDS 139 Device EHLcRrp rcr 139 RIXURrc e rsen 141 Supported file types for the HP All in One em 143 General user messages Laert IRE E ERHREREETERE HER EEEE ENESE EEIE TEE esasi ees ea ERE 143 Paper M SSAQES icc T 146 Power and connection messages ssssssseeeene ene nennen rennen 149 Print cartridge messages orat tree cre tiere Rete patera te iiini cd comes suaceies 151 14 HP warranty and support Wea tanty E L MM 159 Print cartridge warranty information eene 159 NlWselle 159 Before you call HP support 1e retener tenere rte Reo ERE RR I RE irii daii 160 HP support by P
80. any other paper type that is appropriate for the HP All in One For more information see Information on paper on page 93 Cause The print paper type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the input tray The HP All in One automatically detects the paper type for plain and photo paper If you are printing on other types of paper such as labels or transparencies check that you have selected the correct paper type in the HP Photosmart Software For more information see Set the paper type for printing on page 43 Cause The copy or print quality setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see Change the print speed or quality on page 44 Change copy speed or quality on page 72 Print quality troubleshooting 117 Chapter 13 Cause You are printing on the wrong side of the paper Solution Load paper with the print side down For example if you are loading glossy photo paper load the paper with the glossy side down Printouts have vertical streaks Cause The paper type is not suitable for the HP All in One Solution If the paper you are using is too fibrous the ink applied by the HP All in One might not fully cover the surface of the paper Use HP Premium Papers or any other pape
81. ape Hold the print cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles D P NOTE Handle the printcartridges carefully Dropping or jarring cartridges can cause temporary printing problems or even permanent damage Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge The ink supply level shows an estimate of the amount of ink remaining in the print cartridges x TIP You can also print a self test report to see if your print cartridges might need to be replaced D E et D Ej D as v 2 T 3 1 e 3 78 Maintain the HP All in One NOTE The HP All in One can only detect the ink levels for genuine HP ink The ink levels in print cartridges that are refilled or have been used in other devices might not register accurately NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage To check the ink levels from the HP Photosmart Software 1 In the HP Solution Center click Settings poi
82. appear Your computer is not turned on Your computer is not connected to the HP All in One The software that came with the HP All in One was not installed correctly The software that came with the HP All in One is installed but it is not running Solution Make sure your computer is turned on and is connected to the HP All in One Also make sure you installed the software that came with the HP All in One 144 Troubleshooting For more information see Communication problems over a USB connection on page 91 Out of disk space Cause There is not enough available memory on your computer to perform the task Solution Close some applications and try the task again Card access error Cause There are two or more memory cards inserted into the HP All in One at the same time Solution Remove all but one memory card The HP All in One reads the remaining memory card and displays the first photo stored on the memory card Cause You have inserted a Compact Flash memory card backwards or upside down Solution Remove the memory card and reinsert it correctly The label of the Compact Flash card faces up and should be readable as you insert it into the slot toy Iz lt vo E a S o LT Cause You have not fully inserted the memory card Solution Remove the memory card and reinsert it in the memory card slot until it stops Use only one card at a time Cause Multipl
83. aps into place 9 Repeat if necessary for the other print cartridge 10 Gently close the print cartridge door and plug the power cord into the back of the HP All in One Related topics e Clean the area around the ink nozzles on page 86 Replace the print cartridges on page 79 Clean the area around the ink nozzles If the HP All in One is used in a dusty environment a small amount of debris might accumulate inside the device This debris can include dust hair carpet or clothing fibers D 5 rt D Ej D x Uv 2 i 1 e 3 86 Maintain the HP All in One When debris gets on the print cartridges it can cause ink streaks and smudges on printed pages Ink streaking can be corrected by cleaning around the ink nozzles as described here NOTE Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All in One Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers x TIP Coffee filters are lint free and work well for cleaning print cartridges Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges A CAUTION Do not touch the copper colored contacts or
84. are specifically designed for the type of project you are printing If you are printing photos for example load HP Premium or HP Premium Plus photo paper in the input tray The following is a list of HP papers you can use for copying and printing Depending on your country region some of these papers might not be available HP Premium Plus Photo Paper HP Premium Plus Photo Papers are the best HP photo paper with image quality and fade resistance superior to store processed photos They are ideal for printing your high resolution images for framing or including in a photo album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inch sizes for printing or copying photos from the HP All in One HP Premium Photo Paper HP Premium Photo Papers are high quality glossy finish or soft gloss finish photo papers They look and feel like store processed photos and can be mounted under glass or in an album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inch sizes for printing or copying photos from the HP All in One HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is a sturdy glossy photo paper that features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store
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86. ast one of the print cartridges is estimated to be low on ink and might need to be replaced soon Solution Have a replacement cartridge on hand to avoid printing interruptions You do not have to replace the cartridge until print quality deteriorates If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer the ink level indicator will be inaccurate or unavailable For more information on print cartridges see Troubleshoot print cartridges on page 95 Need alignment or alignment failed Cause The incorrect type of paper is loaded in the input tray Errors 151 E A c oO v gt fo z 3 Q Chapter 13 Solution If you have colored paper loaded in the input tray when you align the print cartridges the alignment fails Load unused plain white letter or A4 paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still covering the ink
87. at the HP All in One will print click Resolution 8 Select any other print settings that you want and then click OK Related topics Use a photo print cartridge on page 82 Print on both sides of the page You can print two sided pages with the HP All in One manually When printing two sided pages make sure to use paper that is thick enough so that images do not show through to the other side To print on both sides of the page 1 Load paper into the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Paper saving options area select Manual from the Two sided printing drop down list n Perform special print jobs 51 Chapter 7 7 For binding do one of the following For binding on the top like a notebook or calendar select the Flip Pages Up check box This causes the odd and even pages of your document to print opposite of each other top to bottom This ensures that the top of the page is always at the top of the sheet when you flip the pages up in your bound document For binding on the side like a book or magazine click to clear the Flip Pages Up check box This causes the odd and even pages of
88. ation problems You can access the Readme file by clicking Start pointing to Programs or All Programs pointing to HP pointing to Photosmart C4380 All in One series and then clicking Readme You can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All in One Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow these steps Troubleshooting common setup issues 1 Disconnect the USB cable from the computer 2 Uninstall the software if you have already installed it 3 Restart your computer Hardware setup troubleshooting 101 Chapter 13 4 Turn off the HP All in One wait one minute then restart it 5 Reinstall the HP All in One software A CAUTION Do not connect the USB cable to the computer until prompted by the software installation screen This section contains the following topics The HP All in One will not turn on e connected the USB cable but am having problems using the HP All in One with my computer The HP All in One will not turn on Cause The HP All in One is not properly connected to a
89. automatically selected when you select Print in the File menu of your different software applications Cause The computer is not communicating with the HP All in One Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP All in One and the computer as shown below do git 2 Li E 2 gt NO yu o E zj Cant 122 Troubleshooting If the connections are secure and nothing has printed several minutes after you sent a print job to the HP All in One check the status of the HP All in One In the HP Photosmart Software click Status For more information see Communication problems over a USB connection on page 91 Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams on page 94 Cause The print carriage has stalled Solution Turn the HP All in One off and open the print cartridge door Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Cause The HP All in One is out of paper Solution Load paper in the input tray For more information see Load full size paper on page 35 toy z lt vo amp a S LT The pages in my document came out in the wrong order Ca
90. av a ivotn prost ed Dal informace o tom kam m ete syslousl zatizeni p edat k recyklaci m ete z skat od ad mis samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde st produkt zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol p produktet eller p dels emballage indikerer at produktet ikke ma bortskaffes sammen med andet husholdningsaffald stedet er det dit ansvar at bortskaffe affaldsudst ved at aflevere det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr pi fidspunite for bortskaffelse er med il at bevare naturlige ressourcer og sikre ai genbrug finder sled p en m de der bete menneskers helbred samt milj et Hvis du vil vide mere am hvor du kan aflevere dit cflaidsvdsir fil genbrug kan du kontakte kommunen det lokale renovetionsvessen eller den feretning hvor du kabie produktet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpuni voor de verwerking van afgedankte elektrische en elektronische apparatuur De gescheiden inzameling en verwerking van u
91. b to be cancelled 60 Print from your computer Use the photo features The HP All in One is equipped with memory card slots which enable you to insert a memory card and begin printing photos from your digital camera without uploading your photos to a computer first Additionally if the HP All in One is network connected or connected to a computer with a USB cable you can also transfer your photos to the computer to print edit or share The HP All in One supports the memory cards described below Each type of memory card can only be inserted in the appropriate slot for that card A CAUTION Do not insert more than one memory card at a time If more than one memory card is inserted unrecoverable data loss might occur 1 xD Picture Card 2 Memory Stick Memory Stick Pro Memory Stick Select Memory Stick Magic Gate Memory Stick Duo or Duo Pro adapter optional or Memory Stick Micro adapter required CompactFlash CF types and II 4 Secure Digital SD Secure Digital Mini adapter required Secure Digital High Capacity SDHC MultiMediaCard MMC MMC Plus MMC Mobile RS MMC adapter required TransFlash MicroSD Card or Secure MultiMedia Card The memory card area also has a Photo light This light blinks green when a memory card is being read or when an image is being printed from a card and stays solid green when images are ready to be viewed The Photo light is located near the me
92. cation channel on your computer and the HP All in One In infrastructure mode the channel is dictated by the access point Finish setting up the HP All in One continued Parameter Authentication type Description Type of authentication in use e None No authentication in use e Open System ad hoc and infrastructure No authentication e Shared Key WEP key is required e WPA PSK infrastructure only WPA with Pre Shared Key Not applicable This parameter does not apply to this network type Authentication verifies the identity of a user or device before granting access to the network making it more difficult for unauthorized users to access network resources This security method is common on wireless networks A network using Open System authentication does not screen network users based on their identities Any wireless user can have access from the network However such a network might use WEP Wired Equivalent Privacy encryption to provide a first level of security against casual eavesdroppers A network using Shared Key authentication provides increased security by requiring users or devices to identify themselves with a static key a hexadecimal or alphanumeric string Every user or device on the network shares the same key WEP encryption is used along with shared key authentication using the same key for both authentication and encryption A network using server based WPA PSK authentication provides
93. ccurred The registration screen does not appear Uninstall and reinstall the software Missing HP Photosmart Software When insert the CD ROM into my computer s CD ROM drive nothing happens Cause The installation failed to run automatically Solution If the installation does not run automatically you can start it manually To start the installation from a Windows computer 1 From the Windows Start menu click Run or click Accessories and then Run 2 In the Run dialog box enter d setup exe and then click OK If your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter The minimum system checks screen appears E Em c oO v gt fo z E Cause Your system does not meet the minimum requirements to install the software Solution Click Details to see what the specific problem is and then correct the problem before attempting to install the software A red X appears on the USB connect prompt Cause Normally a green check appears indicating that the usb connection is successful A red X indicates that the usb connection failed 104 Troubleshooting Solution Check that the HP All in One is turned on and then try the usb connection again To retry the usb connection 1 Unplug the HP All in One power cord and then plug it in again 2 Verify that the USB cable and power cord are plugged in Mr e 3 Click Retry
94. clean the print cartridges If the problem persists you might need to replace the print cartridges 112 Troubleshooting For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause The paper is too close to the print cartridge during printing Solution If the paper is too close to the print cartridge during printing the ink might be smeared This can happen if the paper is raised wrinkled or very thick such as a mailing envelope Make sure the paper lays flat in the input tray and is not too wrinkled Ink is not filling the text or graphics completely Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 oD c vo E a S o Cause The print paper type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the inpu
95. ct scanned text documents to be letter perfect the first time you use your OCR software Using OCR software is an art that takes time and practice to master Bf NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options Related topics Use the HP Photosmart Software on page 9 68 Use the scan features Stop scanning To stop scanning A Press Cancel on the control panel Stop scanning 69 Chapter 9 70 Use the scan features 10 Use the copy features The HP All in One allows you to produce high quality color and black and white copies on plain or photo paper You can enlarge or reduce the size of an original to fit a specific paper size adjust the copy quality and make high quality copies of photos including borderless copies This section contains the following topics e Make a copy Change the copy settings for the current job Perform special copy jobs e Stop copying Make a copy You can make quality copies from the control panel To make a copy from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original print side down on the right front corner of the glass 3 Press Start Copy Black or Start Copy Color to begin copying Change the copy settings fo
96. d in modern home networks a hub takes its signal from each computer and sends it to all of the other computers connected to the hub Hubs are passive other devices on the network plug into the hub in order to communicate with one another A hub does not manage the network Finish setting up the HP All in One continued IP address A number that uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutolP You can also set up a static IP address though this is not recommended MAC address Media Access Control MAC address that uniquely identifies the HP All in One This is a unique 12 digit identification number assigned to networking hardware for identification No two pieces of hardware have the same MAC address network name The SSID or network name identifies a wireless network NIC Network Interface Card A card on your computer that provides an Ethernet connection so that you can connect your computer to a network RJ 45 connector The connector on the ends of an Ethernet cable Although standard Ethernet cable connectors RJ 45 connectors look similar to standard telephone cable connectors they are not interchangeable An RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts router A router provides a bridge between two or more networks A router can link a network to the In
97. d then click Print or OK in the Print dialog box NOTE Donotleave unused photo paper in the input tray The paper might start to curl which could reduce the quality of your printout Photo paper should be flat before printing Print a photo on photo paper For high quality photo printing HP recommends you use HP Premium Plus Photo Papers with the HP All in One To print a photo on photo paper 1 Remove all paper from the input tray and then load the photo paper print side down 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Basic Options area select the appropriate photo paper type from the Paper Type drop down list 7 Inthe Resizing Options area click the appropriate paper size from the Size list If the paper size and paper type are not compatible the HP All in One software displays an alert and allows you to select a different type or size 8 In the Basic Options area select a high print quality such as Best or Maximum dpi from the Print Quality drop down list 9 Inthe HP Real Life technologies area click the Photo fix drop down list and select from the following options Off applies no HP Real Life technologies to
98. d wireless WLAN T HP All in One to the wireless router 802 11 network on page 18 a What you need for an integrated wireless WLAN 802 11 network To connect the HP All in One to an integrated wireless WLAN 802 11 network you will need the following A wireless 802 11 network that includes a wireless router or access point A desktop computer or laptop with either wireless networking support or a network interface card NIC The computer must be connected to the wireless network that you intend to install the HP All in One on Broadband Internet access recommended such as cable or DSL If you connect the HP All in One on a wireless network that has Internet access HP recommends that you use a wireless router access point or base station that uses Dynamic Host Configuration Protocol DHCP Network name SSID WEP key or WPA Passphrase if needed Connect to a network 17 Chapter 5 Connect to an integrated wireless WLAN 802 11 network The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP All in One to your wireless network A CAUTION To prevent other users from accessing your wireless network HP strongly recommends using a password or passphrase WPA or WEP security and a unique network name SSID for your wireless router Your wireless router might have been shipped with a default network name which is typically the manufacturer name If you use the defau
99. e 1 Make sure you have paper loaded in the input tray 2 On the File menu in your Web browser click Print The Print dialog box appears 3 Make sure the HP All in One is the selected printer 4 f your Web browser supports it select the items on the Web page that you want to include in the printout For example in Internet Explorer click the Options tab to select options such as As laid out on screen Only the selected frame and Print all linked documents 5 Click Print or OK to print the Web page XV TIP To print Web pages correctly you might need to set your print orientation to Landscape Stop a print job Although you can stop a print job from either the HP All in One or the computer HP recommends you stop it from the HP All in One for best results 23 NOTE Although most software applications designed for Windows use the Windows print spooler your software application might not use the spooler An example of a software application that does not use the Windows print spooler is PowerPoint in Microsoft Office 97 If you cannot cancel your print job by using one of the following procedures consult the instructions for canceling background printing in the online help for your software application To stop a print job from the HP All in One A Press Cancel on the control panel If the print job does not stop press Cancel again It can take a few moments for the print job to be cancelled To stop
100. e memory cards are inserted in the HP All in One Solution You can insert only one memory card at a time If more than one memory card is inserted the On light will blink rapidly and an error message will appear on the computer screen Remove the additional memory card to resolve the problem Card is inserted incorrectly Cause The card is inserted backwards or upside down Solution Turn the memory card so that the label side is up and the contacts are facing the HP All in One and then push the card forward into the appropriate slot until the Photo light turns on If the memory card is not inserted properly the HP All in One will not respond and the Photo light near the memory card slots will not turn on Errors 145 E Em c oO n gt fo z E Q Chapter 13 After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Card is not fully inserted Cause The card is not fully inserted Solution Make sure you fully insert the memory card into the appropriate slot on the HP All in One If the memory card is not inserted properly the HP All in One will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Card is damaged Cause You formatted the card on a Windows XP computer By default Wind
101. e the stack of paper from the input tray reload the paper and then slide the paper width guide inward until it stops at the edge of the paper For more information see Load originals and load paper on page 31 E m c oO v gt fo z 2 Q Cause A stack of envelopes is loaded incorrectly Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and on the left NOTE To avoid paper jams tuck the flaps inside the envelopes For more information see Load envelopes on page 38 Text or graphics are cut off at the edge of the page Cause The margins are not set correctly in your software application 124 Troubleshooting Solution To check your margin settings 1 Preview your print job before sending it to the HP All in One 2 Check the margins The HP All in One uses the margins you have set in your software application as long as they are greater than the minimum margins the HP All in One supports 3 Cancel the print job ifthe margins are not satisfactory and then adjust the margins in your software application Make sure the margin settings for the document do not exceed the printable area of the HP All in One Cause The size of the document you are printing is larger than the paper loaded in the input tray Solution Make sure the layout of the document you are trying to print fits on a
102. ead the memory card Cause The card is inserted backwards or upside down Solution Turn the memory card so that the label side is up and the contacts are facing the HP All in One and then push the card forward into the appropriate slot until the Photo light turns on If the memory card is not inserted properly the HP All in One will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Cause The card is not fully inserted Solution Make sure you fully insert the memory card into the appropriate slot on the HP All in One Memory card troubleshooting 127 Chapter 13 If the memory card is not inserted properly the HP All in One will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Cause Multiple memory cards are inserted in the HP All in One Solution You can insert only one memory card at a time If more than one memory card is inserted the Photo light near the memory card slots will not blink and an error message will appear on the computer screen Remove the additional memory card to resolve the problem Cause The file system is corrupted Solution Check the computer screen for an error message telling you that the ima
103. ear or are cut off Resize to Fit is not working as expected The image is cropped when make a borderless copy The printout is blank A borderless copy has white space around the edges Nothing happens when try to copy Cause The HP All in One is turned off Solution Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The original is placed incorrectly on the glass Troubleshooting Solution Load the original print side down on the right front corner of the glass as shown below Cause The HP All in One might be busy copying or printing Solution Check the On button If it is blinking the HP All in One is busy Cause The HP All in One does not recognize the paper type Solution Do not use the HP All in One to copy onto envelopes or other papers the HP All in One does not support toy Iz te lt vo E a S o LT Cause The HP All in One has a paper jam Solution Clear the paper jam and remove any torn paper that remains in the HP All in One For more information see Clear paper jams on page 94 Parts of the original do not appear or are cut off Cause The original is placed incorrectly on the glass Copy troubleshooting 135 C
104. egion follow the prompts to select your product and then click one of the shopping links on the page 7 2 2 E 7 x e LJ 2 lt o NOTE Ordering print cartridges online is not supported in all countries regions If it is not supported in your country region contact a local HP reseller for information about purchasing print cartridges To order print cartridges from your desktop A Click the Shop for HP Supplies icon on your desktop to connect to HP SureSupply You will see a list of original HP printing supplies that are compatible with your device as well as options to conveniently purchase the supplies you need options vary by country region If you deleted this icon from your desktop click the Start menu point to the HP folder then click Shop for Supplies To order print cartridges through the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox 4 NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device 2 Click the Estimated Ink Levels tab 3 Click Print Cartridge Ordering Information The print cartridge reorder numbers appear 4 Click Order Online HP sends detailed printer information including model number serial number and ink supply levels to an authorized online reseller
105. eless statements 169 Chapter 15 Wireless Notice to users in Brazil Aviso aos usuarios no Brasil Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 Wireless Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada Utiliser l int rieur Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brovillage radio lectrique dict par le minist re des Communications du Canada Le composant RF interne est conforme a la norme RSS 210 and RSS GEN d Industrie Canada E 4 Q z i ge 5 e 3 3 v E 170 Technical information European Union Regulatory Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e low Voltage Directive 73 23 EEC e EMC Directive 2004 108 EC
106. ence fo radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 8571501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation E 4 Q z 9 ge 5 e E 3 to E 168 Technical information Notice to users in Korea ASA eru Ba 7171 ol JIVE HAT amp oe a MAT HE SSS He 7724 FHAA SE GE RISO ASE S UELH VCCI Class B compliance statement for users in Japan CORB PRUBRESSRESAEMHMBBS VCCI 0RXCERO 774A BER
107. ending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 Inthe Basic Options area click one of the following Click Portrait to print the document vertically on the page Click Landscape to print the document horizontally on the page Scale the document size The HP All in One allows you to print the document at a different size than the original To scale the document size 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Resizing options area click Scale to paper size and then click the appropriate paper size from the drop down list e Change the saturation brightness or color tone You can change the intensity of colors and the level of darkness in your printout by adjusting the Saturation Brightness or Color Tone options To change the saturation brightness or color tone 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the
108. enhancement 5 Selectthe appropriate options for your print job by using the features available in the Advanced Printing Shortcuts Features and Color tabs XX TIP You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab Click a type of print task in the Printing Shortcuts list The default settings for that type of print task are set and summarized on the Printing Shortcuts tab If necessary you can adjust the settings here and save your custom settings as a new printing shortcut To save a custom printing shortcut select the shortcut and click Save As To delete a shortcut select the shortcut and click Delete 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing Print from your computer 41 Chapter 7 Make the HP All in One the default printer You can set the HP All in One as the default printer to use from all software applications This means that the HP All in One is automatically selected in the printer list when you select Print from the File menu in a software application The default printer is automatically selected when you click the Print button in the toolbar of most software applications For more information see the Windows Help Change the print settings for the current job You can customize the print settings of the HP All in One to handle nearly any print task This section contains
109. er and print a self test report to the HP All in One Connect to a network 21 2 5 2 o 0 i en i Chapter 5 Related topics Print the wireless network test on page 23 Wireless setup troubleshooting on page 108 Change the HP All in One from a USB connection to a network connection If you first install the HP All in One with a USB connection you can later change to a wireless network connection If you already understand how to connectto a network you can use the general directions below To change a USB connection to an integrated wireless WLAN 802 11 connection 1 Unplug the USB connection from the back of the HP All in One 2 Insert the HP All in One CD in the computer CD ROM drive 3 Follow the onscreen instructions for a wireless network installation 4 When the installation is complete open Printers and Faxes or Printers in the Control Panel and delete the printers for the USB installation For more detailed instructions on connecting the HP All in One to a network see Integrated wireless WLAN 802 11 network setup on page 17 Wireless ad hoc network setup on page 18 Manage your network settings You can manage network settings for the HP All in One through the HP All in One control panel gu c m S 7 Ld o This section contains the following topics Change basic network settings from the control panel Network configuration page definitions
110. er messages e Paper messages e Power and connection messages Print cartridge messages Device messages The following is a list of device related error messages Carriage blocked Carriage jam Carriage stall Firmware revision mismatch Mechanism error e Memory is full Scanner failure toy Iz E te vo E a S Carriage blocked Cause The print carriage is blocked Solution Turn the HP All in One off and open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Follow the prompts on the display to continue Carriage jam Cause The print carriage is blocked Errors 139 Chapter 13 Solution Turn the HP All in One off and open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Follow the prompts on the display to continue Carriage stall Cause The print carriage is blocked Solution Turn the HP All in One off and open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again E x c oO a 7 fe z 3 Q Follow the p
111. era selected photos the HP All in One print settings do not apply the settings in the DPOF file for photo layout and number of copies override those of the HP All in One NOTE Notall digital cameras enable you to tag your photos for printing See the documentation that came with your digital camera to see if your camera supports DPOF file format 1 1 64 Use the photo features To print camera selected photos using the DPOF standard 1 Insert your memory card into the appropriate slot on the HP All in One 2 When prompted do one of the following Select OK to print all DPOF tagged photos Select CANCEL to bypass DPOF printing Save photos to your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer s hard drive for advanced photo editing sharing photos online and printing from your computer Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All in One NOTE The HP All in One must be connected to a computer that has the HP Photosmart Software installed on it To save photos 1 Insert a memory card into the appropriate slot on the HP All in One The software opens on your computer 2 Click Save and then follow the onscreen prompts on your computer to save the photos to your computer Only images
112. es v Q Ed a x o T S S I Maintain the HP All in One 75 Chapter 11 To clean the glass 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene or carbon tetrachloride on the glass since they can damage it Do not place or spray liquid directly on the glass The liquid might seep under the glass and damage the device 3 Dry the glass with a dry soft lint free cloth to prevent spotting 4 Plug in the power cord and then turn on the HP All in One Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One To clean the lid backing 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 3 Dry the backing with a dry soft lint free cloth A CAUTION Do not use paper based wipes as these might scratch the backing 4 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol A CAUTION Be careful not to spill alcohol on the glass o
113. es tab 6 Inthe Paper saving options area select Manual from the Two sided printing drop down list 7 Select the binding edge from the Booklet layout is list as appropriate for your language If your language reads left to right click Left edge binding If your language reads right to left click Right edge binding The Pages per sheet box is automatically set to two pages per sheet 8 Click OK and then click Print or OK in the Print dialog box The HP All in One begins printing A dialog box displays instructions on the screen when it is time to process the second side of your job Do not click Continue in the dialog box until you have reloaded the paper as instructed in the following steps 9 Wait until the HP All in One has stopped printing for several seconds before removing any of the printed pages from the output tray If you remove the pages while the document is still printing the pages might get out of order 10 Follow the instructions that appear on your screen for reloading the paper to print on the second side and then click Continue 11 When the entire document has finished printing fold the stack of paper in half so that the first page is on top then staple the document along the crease e XX TIP For best results use a saddle stapler or a heavy duty stapler with a long reach to staple the booklet Perform special print jobs 53 Chapter 7 Figure 7 1 Left edge binding for left to right lan
114. es tab 3 Click Align the Print Cartridges The HP All in One prints a print cartridge alignment sheet 4 When prompted ensure plain white letter or A4 paper is loaded in the input tray then press the button next to OK NOTE Ifyou have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again The HP All in One prints a test page aligns the print head and calibrates the printer 5 Load the page print side down on the right front corner of the glass and then press the button next to OK to scan the page When the On button stops flashing the alignment is complete and the page can be removed Recycle or discard the page Maintain the HP All in One Clean the print cartridges Use this feature when the self test report shows streaking white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time Do not clean print cartridges unnecessarily as this wastes ink and shortens the life of the ink nozzles To clean the print cartridges from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Bf NOTE Youcan also open the Printer Toolbox from the Print Properties dialog box In the
115. ff Troubleshooting Solution Access the router s Embedded Web Server and turn on the Broadcast SSID option See the user guide that came with your wireless router for information on how to access the Embedded Web Server and check the Broadcast SSID setting For more information see Connect to an integrated wireless WLAN 802 11 network on page 18 Cause The wireless router infrastructure or computer ad hoc is too far from the HP All in One or there is interference Solution In order to establish a good signal between the HP All in One and wireless router infrastructure or computer ad hoc you might have to experiment a bit Assuming the equipment is functioning properly try doing the following things separately or in combination If there is a long distance between your computer or wireless router and the HP All in One move them closer together fthere are metal objects such as a metal bookcase or refrigerator in the transmission path clear the path between the HP All in One and the computer or wireless router Ifa cordless telephone microwave or other device that emits radio signals transmitting at 2 4 GHz is nearby move it farther away to reduce radio interference If your computer or wireless router is near an external wall move them away from the wall toy z lt vo E a S o Cause Your network name SSID may be at the bottom of the SSID list that is dis
116. for maximum performance Clear paper jams If the HP All in One has a paper jam first check the rear door If the jammed paper is not in the rear rollers check the front door To clear a paper jam from the rear door 1 Pressin the tab on the left side of the rear door to release the door Remove the door by pulling it away from the HP All in One E c oO a gt fo z 2 2 Gently pull the paper out of the rollers A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear door Gently push the door forward until it snaps into place 4 Press Start Copy Black or Start Copy Color to continue the current job To clear a paper jam from the front door 1 If necessary pull the input tray down to open it Then lower the print cartridge door 94 Troubleshooting 4 Press Start Copy Black to continue the current job Troubleshoot print cartridges If you are experiencing problems with printing you might have a problem with one of the print cartridges Do the following To troubleshoot print cartridges 1 Gently pull the paper out of the rollers A CAUTION If the paper tears when you are removing it from the rollers check the
117. ges on the memory card are corrupted If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost E Em c o v gt fo z 2 Q The Photo light next to the memory card slots is blinking Cause The HP All in One is reading the memory card Solution Do not pull out the memory card while the Photo light is flashing A flashing light means the HP All in One is accessing the memory card Wait until the light remains solid Removing a memory card while it is being accessed might corrupt information on the card or damage the HP All in One and card The On light blinks when I insert my memory card Cause The HP All in One has detected an error with the memory card Solution Remove and reinsert the memory card You might have inserted it incorrectly Turn the memory card so that the label side is up and the contacts are facing the HP All in One and then push the card forward into the appropriate slot until the Photo light turns on If the problem continues the memory card might be defective Cause You have inserted more than one memory card Solution Remove one of the memory cards You can use on
118. guages TN 9Mll QN cA Figure 7 2 Right edge binding for right to left languages Print multiple pages on a single sheet 54 You can print up to 16 pages on a single sheet of paper To print multiple pages on a single sheet 1 2 3 4 on Make sure you have paper loaded in the input tray On the File menu in your software application click Print Make sure the HP All in One is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Pages per sheet list click 2 4 6 8 9 or 16 If you want a border to appear around each page image printed on the sheet of paper select the Print page borders check box Print from your computer 8 In the Page order list click an appropriate page order option The sample output graphic is numbered to show how the pages will be ordered if you select each option 9 Click OK and then click Print or OK in the Print dialog box Print a multiple page document in reverse order Because of the way the paper feeds through the HP All in One the first page that prints is print side up at the bottom of the stack Usually this means you need to put the printed pages in the correct order ENWAU A better way is to print the document in reverse order so that the pages are stacked correctly U1d9 02 I
119. h as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper If the problem persists use the software you installed with the HP All in One or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page Print the image using six ink printing To do so install the photo print cartridge in place of the black print cartridge With the photo print cartridge and the tri color print cartridge installed you have a six ink system which provides enhanced quality photos For more information see Information on paper on page 93 Troubleshoot print cartridges on page 95 E Em fe c oO n gt z 2 Q Colors run into each other on the printout Cause The print or copy quality setting is set too high for the type of paper loaded in the HP All in One Solution Check the quality setting Use a lower quality setting to decrease the amount of ink used for printing or copying For more information see Change the print speed or quality on page 44 e Change copy speed or quality on page 72 Cause The paper type is not suitable for the HP All in One Solution Use HP Premium Papers or any other paper type that is appropriate for the HP All in One For more information see
120. h priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment index html c amp 5 E p 5 8 2 c lt o o Technical information 165 E oO 1 z 1 e 3 e E 3 ne 3 Chapter 15 166 This section contains the following topics Paper use e Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy consumption Disposal of Waste Equipment by Users in Private Households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP Web site at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com
121. han documents printed on standard multipurpose or copy paper To order genuine HP supplies for the HP All in One go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page 4 NOTE Atthis time some portions of the HP Web site are available in English only Recommended papers for printing only Certain papers are supported only when you start the print job from your computer The following list provides information about these papers If you want the best print quality HP recommends using HP papers Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely L 7 a is Qa E D Ke o c i HD ke e o l Depending on your country region some of these papers might not be available HP Iron On Transfers HP Iron On Transfers for color fabrics or for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos HP Premium Photo Cards HP Premium Photo Cards enable you to make your own greeting cards HP Brochure amp Flyer Paper HP Brochure amp Flyer Paper Gloss or Matte is glossy coated or matte coated on both sides for two sided use
122. hapter 13 Solution Load the original print side down on the right front corner of the glass as shown below Resize to Fit is not working as expected Cause You are trying to increase the size of an original that is too small Solution Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model For example 200 might be the maximum enlargement percentage allowed by your model Enlarging a passport photo by 200 might not enlarge it enough for it to fit a full size page 4 c oO n gt fo z 2 Q If you want to make a large copy of a small original scan the original into the computer resize the image in the HP scanning software and then print a copy of the enlarged image Cause The original is placed incorrectly on the glass 136 Troubleshooting Solution Load the original print side down on the right front corner of the glass as shown below To copy a photo position the photo on the glass so that the long edge of the photo is along the front edge of the glass Cause Debris might be stuck on the glass or on the back of the document lid The HP All in One interprets anything it detects on the glass as part of the image Solution Turn off the HP All in One unplug the power cord and then use a soft cloth to wipe the glass and the back of the document lid toy c lt vo E a S o For more information see Clean
123. hare photos 1 Insert a memory card into the appropriate slot on the HP All in One The software opens on your computer 2 Click Share and then follow the onscreen prompts to transfer your photos to the computer for sharing with friends and relatives HP Photosmart Share lets you share photos with friends and family by sending photos as e mail uploading photos to an online photo album or ordering prints through an online photo finishing service 66 Use the photo features 9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents on the HP All in One You can use the scanning features of the HP All in One to do the following Scan text from an article into your word processor and quote it in a report Print business cards and brochures by scanning a logo and using it in your publishing software Send photos to friends and relatives by scanning your favorite prints and including them in e mail messages Create a photographic inventory of your house or office Archive treasured photos in an electronic scrapbook 4 NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options
124. he ink can bleed into these papers Extremely smooth shiny or coated papers not specifically designed for the HP All in One They can jam the HP All in One or repel the ink Multi part forms such as duplicate and triplicate forms They can wrinkle or get stuck and the ink is more likely to smear Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams Banner paper Additional papers to avoid when copying Envelopes Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film Iron On Transfers Greeting card paper HP CD DVD tattoo labels 34 Load originals and load paper Load paper This section describes the procedure for loading different types and sizes of paper into the HP All in One for your copies or printouts NOTE After a copy or print job has started the paper width sensor can determine whether the paper is Letter A4 or a smaller size TIP To help prevent rips wrinkles and curled or bent edges store all paper flat in aresealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One This section contains the following topics Load full size paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards Load envelopes Load other types of paper Load full size paper Y
125. hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance It has been designed to reduce total energy consumption both during operation and when the device is not active Specific information on power consumption may be found in the printed documentation that came with the HP All in One Technical information Disposal of Waste Equipment by Users in Private Households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it aver to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recyding of your waste equipment al ihe fime of disposal will help to conserve natural resources ond ensure thet is recycled in a manner thet protects human heal
126. iddle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP All in One Be prepared to provide the following information Model number located on the label on the front of the HP All in One Serial number located on the back or bottom of the HP All in One Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm HP All in One was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Additional warranty options Extended service plans are available for the HP All in One at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans E 2 2 5 D 3 c gt 2 z 6 ES a I Additional warranty options 161 as Uv m E E E gt
127. ience poor print quality using the Automatic setting you can manually set the paper size and type for print and copy jobs This section contains the following topics Load originals e Choose papers for printing and copying Load paper Avoid paper jams Load originals You can copy or scan up to letter or A4 size originals by loading them on the glass To load an original on the scanner glass 1 Liftthe lid on the HP All in One 2 Load your original print side down on the right front corner of the glass x TIP Formore help on loading an original refer to the engraved guides along the edge of the glass k 7 a is Q me i Ke o c i Hn fo fo o is l 3 Close the lid Load originals and load paper 31 Chapter 6 Choose papers for printing and copying You can use different types and sizes of paper in the HP All in One Review the following recommendations to get the best printing and copying quality If you use plain or photo paper the HP All in One can automatically detect the paper type and size If you use other types of paper change the paper type and size settings in the software This section contains the following topics e Recommended papers for printing and copying Recommended papers for printing only Papers to avoid Recommended papers for printing and copying If you want the best print quality HP recommends using HP papers that
128. igher than the top of the paper width guide Related topics Recommended papers for printing and copying on page 32 Make a borderless copy of a photo on page 73 Print 10 x 15 cm 4 x 6 inch photos on page 62 Print a borderless image on page 48 Load index cards You can load index cards into the input tray of the HP All in One to print notes recipes and other text L 7 Q Q gei Ke gei c N 22 3 no e l Load paper 37 Chapter 6 To load index cards in the input tray 1 2 Remove all paper from the input tray Insert the stack of cards print side down into the far right side of the input tray Slide the stack of cards forward until it stops Slide the paper width guide inward against the stack of cards until it stops Do not overload the input tray make sure the stack of cards fits within the input tray and is no higher than the top of the paper width guide Related topics Load 10 x 15 cm 4 x 6 inch photo paper on page 36 Change the print settings for the current job on page 42 Load envelopes r fe I fos e ch fo 3 p 7 t E fo o t a gei f xe 7 You can load one or more envelopes into the input tray of the HP All in One Do not use shiny or embossed envelopes or envelopes that have clasps or windows 4 NOTE For specific details on how to format text for printing on envelopes c
129. ih and the environment For more information about where You con drop off your waste equipment for recycling please conftac your lacal cty sics your household weste disposal service ar the shop where you purchased the produc Evacuation des quipements usag s par les utilisateurs dans les foyers priv s av sein de l Union europ enne la pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me facon que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s et cet effel vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s le tri l vacugtion et le recyclage s par s de vos quipements usag s permettent de pr server es ressources naturelles e de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter Votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Gert at siner entsprechenden Si
130. in One are provided in this section For additional specifications see the printed documentation that came with the HP All in One System requirements Software and system requirements are located in the Readme file For information about future operating system releases and support visit the HP online support Web site at www hp com support Paper specifications nput tray capacity Plain paper sheets Up to 100 20 Ib 75 gsm paper Output tray capacity Plain paper sheets Up to 50 20 Ib 75 gsm paper EA NOTE Fora complete list of supported media sizes see the printer driver Print resolution To find out about the printer resolution see the printer software For more information see View the print resolution on page 43 Print cartridge yield Visit www hp com pageyield for more information on estimated cartridge yields Acoustic information If you have Internet access you can get acoustic information from the HP Web site Go to www hp com support Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools Hig
131. ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections To clean the area around the ink nozzles 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the far right side of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One 3 Lightly press down on the print cartridge to release it and then pull it towards you out of the slot 4 NOTE Do notremove both print cartridges at the same time Remove and clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Place the print cartridge on a piece of paper with the ink nozzles facing up 5 Lightly moisten a clean foam rubber swab with distilled water v c Q Ed a x o T S S Work with print cartridges 87 Chapter 11 6 Clean the face and edges around the ink nozzle area with the swab as shown below Nozzle plate do not clean 2 Face and edges around the ink nozzle area A CAUTION Do not clean the nozzle plate 7 Hold the print cartridge with the HP logo on top and insert the print cartridge back into the slot Make sure you push the print cartridge in firmly until it snaps into place 8 Repeat if necessary for the other print cartridge 9 Gently close the print cartridge doo
132. int cartridges The power cord USB cable and any other cable connected to the HP All in One Any paper loaded in the input tray Any originals loaded in the HP All in One To remove print cartridges before shipment 1 Pack the HP All in One Complete the following steps once you have removed the print cartridges turned off the HP All in One and unplugged it To pack the HP All in One 1 Turn on the HP All in One and wait until the print carriage is idle and silent If the HP All in One will not turn on skip this step and go to step 2 Open the print cartridge door Remove the print cartridges from their slots EA NOTE Ifthe HP All in One does not turn on you can unplug the power cord and then manually slide the print carriage to the far right side to remove the print cartridges Place the print cartridges in an airtight plastic container so they will not dry out and put them aside Do not send them with the HP All in One unless the HP customer support call agent instructs you to Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position on the left side EA NOTE Make sure the scanner is idle and has returned to its parked position before turning off the HP All in One Press the On button to turn off the HP All in One If available pack the HP All in One for shipment by using the original packing materials or the packaging materials that came with your
133. ion USB connection Recommended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2 0 High Speed port on the HP All in One Supported software features All features are supported Setup instructions Follow the Setup Guide for detailed instructions 2 5 2 o 0 i amp E i Integrated wireless WLAN 802 11 connection Up to five computers connected using a wireless router infrastructure mode All features are supported Follow instructions in Integrated wireless WLAN 802 11 network setup on page 17 Printer sharing Five The host computer must be on at all times in order to print from the other computers All features resident on the host computer are supported Only printing is supported from the other computers Follow the instructions in Use printer sharing on page 16 Connect using integrated wireless WLAN 802 11 The HP All in One uses an internal networking component that supports a wireless network For detailed instructions on connecting the HP All in One to a wireless 802 11 network see Integrated wireless WLAN 802 11 network setup on page 17 Finish setting up the HP All in One 15 gu 7 o t Ld o Chapter 5 Use printer sharing If your computer is on a network and another computer on the network has an HP All in One connected to i
134. is onscreen Help HP PSC 1500 series User Guide Basics Guide The Basics Guide contains an overview of the HP All in One including step CEA by step instructions for basic tasks troubleshooting tips and technical information eo HP Photosmart Essential animations tq The HP Photosmart Essential animations are an interactive way to get a brief overview of the software included with the HP All in One You will learn how the software can help you create share organize and print your photos Onscreen Help The onscreen Help provides detailed instructions on using all features of the HP All in One The How Do I topic provides links so you can quickly find information on performing common tasks The HP All in One overview topic provides general information about the main features of the HP All in One e The Troubleshooting topic provides information about resolving errors you might encounter with the HP All in One Readme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file www hp com support If you have Internet access you can get help and support from the HP Web site This Web site offers technical support drivers supplies and ordering information c amp pm 2 o fa E D i Find more information 341 Chapter 3 EH El
135. it stops 4 NOTE When you use CD DVD tattoo labels leave the tray extender closed Load paper 39 r fo o a ch e 3 p 7 t 3 fo o t a no f xe 7 Chapter 6 Related topics Choose papers for printing and copying on page 32 Set the paper type for printing on page 43 Print on transparencies on page 56 Reverse an image for iron on transfers on page 56 Print a group of addresses on labels or envelopes on page 57 Print custom CD DVD labels on page 50 Avoid paper jams To help avoid paper jams follow these guidelines 40 Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the inputtray the entire stack of paper in the input tray must be the same size and type Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide Do not force paper too far forward in the input tray Use paper types that are recommended for the HP All in One Related topics Clear paper jams on page 94 Load origin
136. itum cid Sena passt ei aac tesa uocem ee tr aAa 169 VCCI Class B compliance statement for users in Japan sseeeeeeeee 169 Notice to users in Japan about power cord ssssssee eee 169 err Tear MISSION E ed eee 169 Regulatory wireless statements nennen 169 Wireless Exposure to radio frequency radiation see 169 Wireless Notice to users in Brazil emen 170 Wireless Notice to users in Canada sss emm eee 170 European Union Regulatory Notice enne 171 Wireless Notice to users in Taiwan eesseee eene 171 Declaration of conformity European Economic Area essem 172 HP Photosmart C4380 All in One series declaration of conformity sess 172 bI c 173 1 HP Photosmart C4380 All in One series Help For information about the HP All in One see HP All in One overview on page 7 Find more information on page 11 How do on page 13 Finish setting up the HP All in One on page 15 Load originals and load paper on page 31 Print from your computer on page 41 Use the photo features on page 61 Use the scan features on page 67 Use the copy features on page 71 Maintain the HP All in One on page 75 Shop for ink supplies on page 89 HP warranty and support on page 159 Technical information on page 165
137. izing DNS server The IP address of the domain name service DNS for the network When you use the Web or send an e mail message you use a domain name to do it For example the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another e IP Address The IP address of the domain name server Not Specified The IP address is not specified or the device is initializing Connect to a network 25 u m Ey o t Ld o Chapter 5 26 continued Parameter Description NOTE Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP Wireless Status Status of the wireless network Connected The HP All in One is connected to a wireless LAN and everything is working e Disconnected The HP All in One is not connected to the wireless LAN due to incorrect settings such as the wrong WEP key or the HP All in One is out of range Disabled The radio is turned off e Not applicable This parameter does not apply to this network type Communication Mode An IEEE 802 11 networking framework in which devices or stations communicate with each other Infrastructure The HP All in One communicates with other network devices through a wireless access point such as
138. l f r die Entorgung cder Wiederververlung von Elekiroger ten aller Art abzugeben 2 eim Wertstollhol Die separate Sammlung und des Recyceln Ihrer alien Elektroger te zum Zeitpunkt ihrer Efisorgung tr gt zum Schutz der Unewell bel und gew hrleistet dass sie auf cine Art und Weise recyeelt werden die keine Gelhrdung for die Gesundheit des Menschen und der Umwelt darstellt Weller Informationen dar ber wo Sie alle Elekiroger te zum Recyceln abgeben k nnen erhalten Sie bei den rllichen Beh rden Weristofh fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il ricidaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscano la conservazione delle iore naturali e garantiscono che tali apparecchiature vengano romale nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da roftamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotto
139. lay Status Scan fails because of insufficient computer memory Cause Too many applications are running on your computer Solution Close all applications that are not in use This includes applications that run in the background such as screen savers and virus checkers If you turn off your virus checker remember to turn it back on after you finish your scan If this problem occurs frequently or if you encounter memory problems while using other applications you might need to add more memory to your computer See the user guide that came with your computer for more information Scanned image is blank Cause The original is placed incorrectly on the glass Solution Load your original print side down on the right front corner of the glass E c o n 7 fo z 3 Scanned image is incorrectly cropped Cause The software is set to automatically crop scanned pictures Solution The autocropping feature in the software crops anything that is not part of the main image Sometimes this might not be what you want In that case turn off autocropping in the software and crop the scanned image manually or not at all Scanned image has incorrect page layout Cause The automatic cropping feature in the software is changing the page layout 132 Troubleshooting Solution Turn off autocropping in the software to retain the page layout Scanned image shows dotted lines instead of text Cause Ify
140. ld create a network name that is unique and easy for you to remember Just remember that the network name is case sensitive Therefore you must remember which letters are uppercase and lowercase Communication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc network The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP All in One directly to your computer for an ad hoc wireless network 20 Finish setting up the HP All in One To connect the HP All in One 1 Insert the HP Photosmart Software CD in the computer CD ROM drive 2 Follow the instructions on the screen When you are prompted connect the HP All in One to the computer using the USB setup cable included in the box The HP All in One will attempt to connect to the network If the connection fails follow the prompts to correct the problem and then try again 3 When the setup is finished you will be prompted to disconnect the USB cable and test the wireless network connection Once the HP All in One connects successfully to the network install the software on each computer that will use the device over the network Related topics Connect to additional computers on a network on page 21 Wireless setup troubleshooting on page 108 Connect to additional computers on a network More than one computer on a network can share the HP All in One If the HP All in One is already connected to a computer on a
141. le System CIFS server in the HP All in One does not support authentication This is a limitation of the CIFS server The CIFS server is included in all network connected HP All in One devices It provides network drive letter access to the memory card in the HP All in One This lets you read write files on the network from the memory card in the HP All in One The CIFS server appears on your computer as a network drive In addition to reading writing files from your memory card you can also create folders and store other information Solution Every user on the network can access the memory card Error message Cannot find the file or item Make sure the path and file name are correct Cause The Common Internet File System CIFS server in the HP All in One is not operational The CIFS server is included in all network connected HP All in One devices It provides network drive letter access to the memory card in the HP All in One This lets you read write files on the network from the memory card in the HP All in One The CIFS server appears on your computer as a network drive In addition to reading writing files from your memory card you can also create folders and store other information 130 Troubleshooting Solution Retry your task at a later time Scan troubleshooting Use this section to solve these scan problems Scan halts Scan halts Scan fails Scan fails because of insufficient computer memory Scanned im
142. le area of the print cartridge For more information see Clean the area around the ink nozzles on page 86 Printouts are faded or have dull colors Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges E Em fe c oO a 7 fe z 3 Q For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause The print quality setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing Cause The paper type is not suitable for the HP All in One Solution If the paper you are using is too fibrous the ink applied by the HP All in One might not fully cover the surface of the paper Use HP Premium Papers or any other paper type that is appropriate for the HP All in One For more information see Choose papers for printing and copying on page 32 Cause The pa
143. lity printouts 112 113 fax problems poor print quality 113 smeared ink 112 FCC statement 168 file invalid name 143 supported formats 143 unreadable 142 unsupported formats 142 firmware revision mismatch 140 firmware version 24 fit to page 73 fit to page fails 136 G gateway default setting 25 general information configuration page 24 174 glass clean 75 greeting cards load 39 H hardware address 25 hostname 24 28 HP JetDirect 15 HP Photosmart Share send images 65 l images edit scanned 68 scan 67 improper shutdown 150 infrastructure mode 17 ink drying time 147 low 125 151 sprays inside HP All in One 127 ink cartridges See print cartridges ink levels check 78 ink supplies purchase 89 ink removing ink from skin and clothing 88 install software troubleshoot 101 interface card 17 invalid file name 143 IP address 24 25 iron on transfers 56 J jams paper 40 L labels load 39 specifications 165 landscape orientation 44 legal paper load 35 specifications 165 letter paper load 35 specifications 165 lid backing clean 76 load 10 x 15 cm photo paper 36 4 x 6 inch photo paper 36 A4 paper 35 envelopes 38 full size paper 35 greeting cards 39 index cards 37 iron on transfers 39 labels 39 legal paper 35 letter paper 35 original 31 transparencies 39 M MAC address 25 maintenance align print cartridges 84 check ink levels 78 clean exterior 75 clean glass 75 clean lid backing
144. lkil nitetf gy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az szs gre s a k myezetre nem rtalmas m don t rt nik Ha t j koziat st szereine kapni azokr l a helyekr l ahol leadhatja jrahasznosil sra a hullad kanyagokat forduljon a helyi Gnkorm nyzerhor a haztories hullad k begybjies vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no neder g m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai tas iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ier ces to nododot noradnala sav k amas yela ai Nu veiki nedertga elekirisk un elektronisk apr kojuma orrstz j parsrtde Specala nederidas ierces sav k ana un cirea pamii de palide kaupi dabar resursus un nocre ina fad eireizijo prs ks sarg cilv ku veselibu on apk ri j vidi Lat ieg tu papildu infomsaci por fo kur okveiz jai parstr dei var nog d t nederigo ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadajaties o ieric Europos Sqjungos vartotoj ir priva i namy kiy atliekamos jrangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas n i mestas kari
145. ll in One Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One Lightly press down on the print cartridge to release it and then pull it towards you out of the slot NOTE Donotremove both print cartridges at the same time Remove and clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes Inspect the print cartridge contacts for ink and debris buildup Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it Hold the print cartridge by its sides Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes Copper colored contacts 2 Ink nozzles do not clean 8 Hold the print cartridge with the HP logo on top and insert the print cartridge back into the slot Make sure you push the print cartridge in firmly until it snaps into place 9 Repeat if necessary for the other print cartridge 10 Gently close the print cartridge door and plug the power cord into the back of the HP All in One 98 Troubleshooting To replace the print cartridges 1 Make sure the HP All in One is on A CAUTION If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might d
146. lt network name your network can be easily accessed by other users using the same default network name SSID It also means that the HP All in One might accidently connect to a different wireless network in your area which uses the same network name If this happens you will not be able to access the HP All in One For more information on how to change the network name see the documentation that came with your wireless router To connect the HP All in One 1 Insert the HP Photosmart Software CD in the computer CD ROM drive 2 Follow the instructions on the screen When you are prompted connect the HP All in One to the computer using the USB setup cable included in the box The HP All in One will attempt to connect to the m network If the connection fails follow the prompts to correct the problem and then E x T try again 5 3 When the setup is finished you will be prompted to disconnect the USB cable and test the wireless network connection Once the HP All in One connects successfully s to the network install the software on each computer that will use the device over the network Related topics Print the wireless network test on page 23 Connect to additional computers on a network on page 21 Wireless setup troubleshooting on page 108 Wireless ad hoc network setup Use this section if you want to connect the HP All in One directly to a wireless capable computer without using a wireless router or
147. ly one memory card at a time 128 Troubleshooting The photos on the memory card do not transfer to my computer Cause The HP Photosmart Software is not installed Solution Install the HP Photosmart Software that came with the HP All in One If it is installed restart your computer To install the HP Photosmart Software 1 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program 2 When prompted click Install More Software to install the HP Photosmart Software 3 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Cause The HP All in One is turned off Solution Turn the HP All in One on Cause The computer is turned off Solution Turn the computer on Cause The HP All in One is not properly connected to the computer Solution Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and then on again toy c vo E a S LI Bale hk A METIS For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the HP All in One Memo
148. ment again 11 Load the page print side down on the right front corner of the glass and then press the button next to OK to scan the page When the On button stops flashing the alignment is complete and the page can be removed Recycle or discard the page Related topics Align the print cartridges on page 84 Use a photo print cartridge You can optimize the quality of the color photos you print and copy with the HP All in One by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos When you want to print regular text documents swap the black print cartridge back in Use a print cartridge protector or an airtight plastic container to keep your print cartridge secure when it is not being used Related topics Shop for ink supplies on page 89 Replace the print cartridges on page 79 Use the print cartridge protector on page 82 Use the print cartridge protector In some countries regions when you purchase a photo print cartridge you might also receive a print cartridge protector In other countries regions a print cartridge protector comes in the box with the HP All in One If neither your print cartridge nor the HP All in 82 Maintain the HP All in One One came with a print cartridge pr
149. mory card slots below the camera icon Ef NOTE Do not pull out the memory card while the Photo light is flashing A flashing light means the HP All in One is accessing the memory card Wait until the light remains solid Removing a memory card while it is being accessed might corrupt information on the card or damage the HP All in One and card Use the photo features 61 Chapter 8 This section contains the following topics Print photos Save photos to your computer Edit photos using your computer Share photos with friends and relatives Print photos The HP All in One enables you to print one borderless or bordered photo per page directly from your memory card without first having to transfer the files to a computer The HP All in One is set to detect the type and size of paper you are using automatically This section contains the following topics Print 10 x 15 cm 4 x 6 inch photos Print enlargements Print photos from the HP Photosmart Software Print camera selected DPOF photos Print 10 x 15 cm 4 x 6 inch photos You can select specific photos on your memory card to print as 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photos 1 Insert your memory card into the appropriate slot on the HP All in One The most recent image on the card appears on the display Load 10 x 15 cm 4 x 6 inch photo paper in the inpu
150. n One software You can re enable your firewall application after installation is complete If you still see firewall pop up messages you must always accept or allow the pop up messages toy c lt vo ED a S o For more information see the documentation provided with the firewall software Cause A Virtual Private Network VPN is preventing the HP All in One from accessing your computer Solution Temporarily disable the VPN before proceeding with the installation 4 NOTE The HP All in One functionality will be limited during VPN sessions Cause The HP All in One is not turned on Solution Turn on the HP All in One Wireless setup troubleshooting 111 Chapter 13 Print quality troubleshooting If you are having problems with print quality try the solutions in this section and observe the following guidelines Replace refilled or empty cartridges with genuine HP print cartridges Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task For more information see Set the paper type for printing on page 43 and Choose papers for printing and copying on page 32 Print and evaluate a self test For more information see Print a self test report on page 76 If the self test shows a defect try the following Clean the print cartridges automatically For more information see Clean the print cartridges on page 85
151. n button Turns the HP All in One on or off When the HP All in One is off a minimal amount of power is still used by the device To completely remove power turn the HP All in One off and then unplug the power cord wk Quality button Changes the copy quality or the quality of photos you print from a memory card The default quality for both plain and photo papers is two stars However the quality produced varies depending on the paper type For plain paper two stars represents normal quality For photo paper two stars represents best quality Size button Changes the image size to 100 Actual Size fits it to the page Resize to Fit or prints borderless images Borderless The default setting is 100 for plain paper and borderless for photo paper 8 PAR HP All in One overview Copies button Specifies the desired number of copies continued Name and Description Cancel button Stops a task such as scanning or copying or resets settings such as Quality and Copies Scan button Starts a scan When a memory card is inserted this button advances to the next photo on the memory card when pressed Start Copy Black button Starts a black and white copy In certain situations for example after clearing a paper jam this button resumes printing When a memory card is inserted this button acts as a previous image button Start Copy Color button Starts a color copy In certain
152. network for each additional computer you must install the HP All in One software During installation of a wireless connection the software will discover the network name SSID of the existing network Once you have set up the HP All in One on the network you will not need to configure it again when you add additional computers To install the Windows HP All in One software on additional networked computers 1 Quitall applications running on your computer including any virus detection software 2 Insert the Windows CD that came with the HP All in One into the CD ROM drive on your computer and follow the onscreen instructions 3 Ifa dialog box about firewalls appears follow the instructions If you see firewall pop up messages you must always accept or allow the pop up messages 4 On the Connection Type screen select Through the network and then click Next The Searching screen appears as the Setup program searches for the HP All in One on the network 5 Onthe Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the HP All in One you want to connect 6 Follow the prompts to install the software When you have finished installing the software the HP All in One is ready for use 7 If you disabled any virus detection software on your computer make sure to enable it again 8 To test your network connection go to your comput
153. ng features Fastaccess to qualified online support specialists Software and driver updates for the HP All in One HP warranty and support 159 Chapter 14 Valuable HP All in One and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP All in One 3 Call HP support Support options and availability vary by device country region and language Before you call HP support Software programs from other companies might be included with the HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company EA NOTE This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan on page 162 If you need to contact HP support do the following before you call 1 Make sure that a The HP All in One is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Resetthe HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button 3 To find support and warranty information go to the HP Web
154. no opremo ste dol ni oddati na dolo enem zbimem mestu za recikliranje odporne elekiri ne in elekionske opreme Z lo enim Zbiranjem in reciiranjem odperine opreme ob odaganju Lese pomagali ohrani naravne vire in zagolovill da bo odpadna opreme recikirana fake da se varuje zeroja Ijudi in okelje Ve informacij o mestih Hor lahko oddate odpadno cpremo 2a recikiranja labko dobite na obti v komunainem podjetju ali trgovini Ker se izdelek lupi Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produkif rpackningar med den har symbolen far infe kasseras med vanligt hush llsavfall I stallet har du ansvar f r att produkten l mnas till en beh rig tervinningsstation for hantering av el ach elektronikprodukter Genom att l mna kasserade produkter till amp iervinning hj lper du till att bevara v ra gemensamma naturresurser Dessutom skyddas m nniskor och milj n n r produkter tervinns p r tt s tt Kommunala myndigheter sophanteringsforelag eller butiken dar varan k ptes kan ge mer information om var du l mnar kasserade produkter for tervinning Italiano Espa ol esky Dansk Nederlands Eesti E E a Magyar Latviski Lietuvi kai Polski Portugu s Svenska Sloveni na Sloven ina Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region c 5 E 5
155. nt to Print Settings and then click Printer Toolbox Bf NOTE Youcan also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 2 Click the Estimated Ink Level tab The estimated ink levels for the print cartridges appear Related topics Print a self test report on page 76 Replace the print cartridges Follow these instructions when you need to replace print cartridges f NOTE When the ink level for the print cartridge is low a message appears on the display You can also check the ink levels by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on your computer If you do not already have replacement print cartridges for the HP All in One go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE Atthis time some portions of the HP Web site are available in English only Choose the right cartridge combination Choose the best combination of cartridges for your print job Everyday printing Use a black cartridge along with a tri color cartridge Color photos Use a photo cartridge along with a tri color cartridge v Q Ed a x o ic S
156. o clear a paper jam replace it For more information see Clear paper jams on page 94 Errors 147 Chapter 13 Paper jam misfeed or blocked carriage Cause Paper has jammed the HP All in One Solution Clear the jam For more information see Clear paper jams on page 94 Cause The print carriage is blocked Solution Turn the HP All in One off and open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Follow the prompts on the display to continue E Em c oO v gt fo z 2 Paper mismatch Cause The print setting for the print job does not match the paper type or size loaded in the HP All in One Solution Change the print setting in the software or load the appropriate paper in the input tray For more information see Set the paper type for printing on page 43 Wrong paper width Cause The print setting chosen for the print job does not match the paper loaded in the HP All in One Solution Change the print setting or load the appropriate paper in the input tray For more information see Set the paper type for printing on page 43 148 Troubleshooting Power and connection messages The following is a list of power and connection related error messages HP All in One not found Communicati
157. o computer network 18 configuration page 802 11 wireless 25 general information 24 configuration source 25 connect wireless with access point 17 wireless without access point 17 connection wireless 15 connection problems device not found 149 HP All in One does not turn on 102 connection types supported printer sharing 16 control panel buttons 8 copy blank 138 borderless has borders 138 cancel 74 crop is wrong 137 fit to page fails 136 make a copy 71 missing information 135 number of copies 71 quality 72 smeared 114 speed 72 troubleshooting 134 crop borderless copy is wrong 137 fails 144 customer support HP Quick Exchange Service Japan 162 Korea 162 warranty 159 161 D declaration of conformity European Economic Area 172 United States 172 default gateway 25 default printer set as 42 default settings restore 23 device no response 119 not found 149 disconnected error 144 DNS server 25 173 documents edit scanned 68 scan 67 double sided prints 51 52 DPOF file 64 E edit photos 65 edit scanned images 68 Embedded Web Server password settings 24 encryption settings 27 WEP key 20 envelopes load 38 specifications 165 environment Environmental product stewardship program 165 error messages memory cards 144 out of paper 147 reading or writing file 142 European Union recycling information 167 EWS 24 F fast copy quality 72 fax paper width incorrect 148 poor qua
158. off properly If the HP All in One is turned off by turning off the switch on a power strip or by using a wall switch the device can be damaged Solution Press the On button located on the control panel of the HP All in One to turn the device on and off Two way communication lost Cause The HP All in One is turned off Solution Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One is not connected to the computer 150 Troubleshooting Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP All in One and the computer as shown below For more information see Communication problems over a USB connection on page 91 Print cartridge messages The following is a list of print cartridge error messages toy Iz lt vo E a S LT Ink low Need alignment or alignment failed Print cartridge damaged or missing Print cartridge is missing incorrectly installed or not intended for your device Print cartridge is not compatible Print cartridge is not intended for use in this device Wrong pen in slot Ink low Cause Atle
159. oftware You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer s hard drive for advanced photo editing sharing photos online and printing from your computer Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All in One NOTE The HP All in One must be connected to a computer that has the HP Photosmart Software installed on it To print photos 1 Insert a memory card into the appropriate slot on the HP All in One The software opens on your computer 2 Click Print and then follow the onscreen prompts to transfer your photos to the computer for printing Print camera selected DPOF photos Camera selected photos are photos you marked for printing with your digital camera When you select photos with your camera the camera saves an industry standard Digital Print Order Format DPOF file on the memory card that identifies which photos have been tagged for printing The DPOF file on your memory card specifies the following information e Which photos to print The quantity of each photo to print Rotation applied to a photo e Cropping applied to a photo Index printing thumbnails of selected photos The HP All in One can read DPOF file format 1 1 from a memory card so you do nothave to reselect the photos to print When you print cam
160. ol MAC address Admin Password Status of the administrator s password for the Embedded Web Server e Set Password is specified You must enter the password to make changes to the Embedded Web Server parameters Not Set No password is set A password is not required for making changes to the Embedded Web Server parameters mDNS Some local and ad hoc networks do not use central DNS servers They use a DNS alternative called mDNS With mDNS your computer can find and use any HP All in One connected to your local area network It can also work with any other Ethernet enabled device that appears on the network 24 Finish setting up the HP All in One Wireless 802 11 network settings The following table describes the 802 11 wireless settings shown on the network configuration page Parameter Hardware Address MAC IP Address Description The Media Access Control MAC address that identifies the HP All in One This is a unique 12 digit identification number assigned to networking hardware for identification including wireless access points routers and other such devices No two pieces of hardware have the same MAC address NOTE Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation This address uniquely identifies the device on the network IP addresses are assigned dynamic
161. on calling for technical support I connected the USB cable but am having problems using the HP All in One with my computer Cause The USB cable was connected before the software was installed Connecting the USB cable before prompted can cause errors Solution You mustfirst install the software that came with the HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Once you have installed the software connecting your computer to the HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer toy Iz lt vo E a S male hk MEIS For more information on installing the software and connecting the USB cable see the Setup Guide that came with the HP All in One Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP All in One software Software installation troubleshooting 103 Chapter 13 This section contains the following topics e When insert the CD ROM into my computer s CD ROM drive nothing happens The minimum system checks screen appears Ared X appears on the USB connect prompt e received a message that an unknown error has o
162. on test failed e Improper shutdown e Two way communication lost HP All in One not found Cause This error applies only to USB connected devices The USB cable is not plugged in properly Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP All in One and the computer as shown below toy Iz lt vo amp a S o LT For more information see Communication problems over a USB connection on page 91 Communication test failed Cause The HP All in One is turned off Solution Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One is not connected to the computer Errors 149 Chapter 13 Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP All in One and the computer as shown below For more information see Communication problems over a USB connection on page 91 4 c oO v P fo z 2 Q Improper shutdown Cause The last time the HP All in One was used it was not turned
163. on that came with the HP All in One For more information see e Shop for ink supplies on page 89 Replace the print cartridges on page 79 Print cartridge is not intended for use in this device Cause The print cartridge is not intended for use in this device Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support E Em c oO v gt fo z 2 Wrong pen in slot Cause The print cartridge is inserted into the wrong slot Solution Remove the print cartridge and insert it into the correct slot The tri color print cartridge goes into the slot on the left The black or photo print cartridge goes into the slot on the right Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 156 Troubleshooting For more information see Replace the print cartridges on page 79 Troubleshoot print cartridges on page 95 joy c fe lt vo E a S o LT Errors 157 Chapter 13 E Em c oO v gt fo z E Q 158 Troubleshooting 14 HP warranty and support Hewlett Packard provides Internet and phone support for the HP All in One This section contains the following topics e Warranty
164. only Select a combination of your choosing Alternatively you can use HEX hexadecimal characters for the WEP key A HEX WEP key must be 10 characters for 40 bit encryption or 26 characters for 128 bit encryption f Inthe Confirm network key box type the same WEP key you typed in the previous step g Write down the WEP key exactly as you typed it including uppercase and lowercase letters f NOTE You must remember the exact uppercase capital and lowercase small letters If you enter your WEP key incorrectly on the HP All in One the wireless connection will fail h Select the check box for This is a computer to computer ad hoc network wireless access points are not used i Click OK to close the Wireless network properties window and then click OK again j Click OK again to close the Wireless Network Properties Connection window Related topics Network glossary on page 28 Connect to a wireless ad hoc network on page 20 Create a network profile for other operating systems If you have an operating system other than Windows XP HP recommends that you use the configuration program that came with your wireless LAN card To find the configuration program for your wireless LAN card access your computer s list of programs Using the LAN card configuration program create a network profile that has the following values Network name SSID Mynetwork example only Ef NOTE You shou
165. onnections 2 Onthe Network Connections window right click the Wireless Network Connection If you see Enable on the pop up menu select it Otherwise if you see Disable on the menu the wireless connection is already enabled Right click the Wireless Network Connection icon and then click Properties Click the Wireless Networks tab Select the Use Windows to configure my wireless network settings check box Click Add and then do the following a In Network name SSID box type in a unique network name of your choice mum Ro NOTE The network name is case sensitive so it is important to remember any uppercase capital and lowercase small letters b If there is a Network Authentication list select Open Otherwise go to the next step c Inthe Data encryption list select WEP NOTE Itis possible to create a network that does not use a WEP key However HP recommends using a WEP key in order to secure your network Connect to a network 19 gu a 7 S 7 o na o Chapter 5 d Make sure that the check box is not selected next to The key is provided for me automatically If it is selected click the check box to clear it e In the Network key box type a WEP key that has exactly 5 or exactly 13 alphanumeric ASCII characters For example if you enter 5 characters you might enter ABCDE or 12345 Or if you enter 13 characters you might enter ABCDEF1234567 12345 and ABCDE are examples
166. onsult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 2 3 Remove all paper from the input tray Insert one or more envelopes into the far right side of the input tray with the envelope flaps on the left and facing up Slide the stack of envelopes forward until it stops x TIP To avoid paper jams tuck the flap inside each envelope Slide the paper width guide inward against the stack of envelopes until it stops Do not overload the input tray make sure the stack of envelopes fits within the input tray and is not higher than the top of the paper width guide 38 Load originals and load paper Related topics Print a group of addresses on labels or envelopes on page 57 Load other types of paper The following types of paper are designed for special projects Create your project in the HP Photosmart Software or another application set the paper type and size and then print HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film A Insertthe film so that the white transparency strip with arrows and the HP logo is on top and is going into the input tray first 4 NOTE For best results set the paper type to transparency film before printing on transparency film HP Iron On Transfers 1 Flatten the transfer sheet completely before using it do not load curled sheets
167. ooting Ink is spraying the inside of the HP All in One when I print a photo Cause The borderless print settings require photo paper to be loaded in the input tray You are using the wrong paper type Solution Make sure you load photo paper in the input tray before you print a borderless print job Memory card troubleshooting Use this section to solve these memory card problems My memory card no longer works in my digital camera My memory card no longer works in my digital camera The HP All in One does not read the memory card The Photo light next to the memory card slots is blinking The On light blinks when insert my memory card The photos on the memory card do not transfer to my computer Memory card is not available The file name appears as meaningless text Other users on the network can access my memory card Error message Cannot find the file or item Make sure the path and file name are correct toy z lt vo E a 3 o Cause You formatted the card on a Windows XP computer By default Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT 12 format and cannot recognize a FAT32 formatted card Solution Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format The HP All in One does not r
168. or ink nozzles Also do not re tape the print cartridges Doing so can result in clogs ink failure and bad electrical connections 8 Hold the print cartridge with the HP logo on top and insert the new print cartridge into the empty cartridge slot Make sure you push the print cartridge in firmly until it snaps into place If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot E c oO v gt fo z 2 Q 100 Troubleshooting 9 Close the print cartridge door If you installed a new print cartridge the HP All in One prints a print cartridge alignment page 10 When prompted ensure plain white paper is loaded in the input tray then press the button next to OK f NOTE Ifyou have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again 11 Load the page print side down on the right front corner of the glass and then press the button next to OK to scan the page When the On button stops flashing the alignment is complete and the page can be removed Recycle or discard the page toy Iz E te lt vo E a S o View the Readme file You might want to refer to the Readme file for information on system requirements and possible install
169. or or airtight plastic container HP recommends that you do not remove the print cartridges from the HP All in One until you have replacement print cartridges available to install Turn off the HP All in One from the control panel Do not turn off the device by turning off a power strip or unplugging the power cord from the HP All in One If you improperly turn off the HP All in One the print carriage does not return to the correct position and the print cartridges can dry out Do not open the print cartridge door unless necessary This exposes the print cartridges to air which reduces the life of the print cartridges 4 NOTE If you leave the print cartridge door open for a long period of time the HP All in One will recap the print cartridges to protect them from exposure to air Clean the print cartridges when you notice a significant decrease in print quality XX TIP You might notice a decrease in print quality if the print cartridges have not been used for a long time Donotclean the print cartridges unnecessarily This wastes ink and shortens the life of the cartridges Handle print cartridges carefully Dropping jarring or rough handling during installation can cause temporary printing problems If print quality is poor right after cartridge installation allow half an hour for the print cartridge to recover toy c E te lt vo E a S For more information see Troubleshoo
170. otector you can use an airtight plastic container to protect your print cartridge NOTE Ifyou use a plastic container make sure the ink nozzles on the print cartridge do not touch the plastic The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying out when it is not being used Whenever you remove a print cartridge from the HP All in One with the intention of using it again later store it in the print cartridge protector For example store the black print cartridge in a print cartridge protector if you are removing it so you can print high quality photos with the photo and tri color print cartridges To insert a print cartridge into the print cartridge protector A Place the print cartridge into the print cartridge protector at a slight angle and snap it securely into place To remove the print cartridge from the print cartridge protector A Press down on the top of the print cartridge protector to release the print cartridge then gently remove the print cartridge out of the print cartridge protector v Q q Q Ep o T S S Work with print cartridges 83 2 E et D 5 Ej U La T E 1 e 3 Chapter 11 Align the print cartridges 84 When a new print cartridge is installed the HP All in One aligns the cartridge You can also align the print cartridges at any time from the software you installed with the HP
171. ou can load many types of letter or A4 paper into the input tray of the HP All in One To load full size paper 1 Slide the paper width guide to its outermost position 4 NOTE Ifyou are using letter A4 or smaller paper make sure the tray extender is open all the way Tap a stack of paper on a flat surface to align the edges and then check the paper for the following Make sure itis free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type Load paper 35 L 7 a Q E D Ke o c i HD 22 fo o is E r fe I foe e E fe 3 E 7 t E a o o a no f xe 7 Chapter 6 3 Insert the stack of paper into the input tray with the short edge forward and the print side down Slide the stack of paper forward until it stops A CAUTION Make sure that the HP All in One is idle and silent when you load paper into the input tray If the HP All in One is servicing the print cartridges or otherwise engaged in a task the paper stop inside the device might not be in place You could push the paper too far forward causing the HP All in One to eject blank pages XX TIP If you are using letterhead insert the top of the page first with the print side down 4 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the
172. ou use the Text image type to scan text that you plan to edit the scanner might not recognize color text The Text image type scans at 300 x 300 dpi in black and white If you are scanning an original that has graphics or artwork surrounding the text the scanner might not recognize the text Solution Make a black and white copy of the original and then scan the copy Text format is incorrect Cause The scan document settings are incorrect Solution Some applications cannot handle framed text formatting Framed text is one of the scan document settings in the software It maintains complex layouts such as multiple columns from a newsletter by putting the text in different frames boxes in the destination application In the software select the correct format so that the scanned text layout and formatting are retained Text is incorrect or missing boy z fo lt vo E a S Cause The brightness is not set correctly Solution Adjust the brightness in the software and then rescan the original Cause Debris might be stuck on the glass or on the back of the document lid This can cause poor quality scans Solution Turn off the HP All in One unplug the power cord and use a soft cloth to wipe the glass and the back of the document lid For more information see Clean the lid backing on page 76 Clean the glass on page 75 Cause The scan document settings are not set to
173. ows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT12 format and cannot recognize a FAT32 formatted card Solution Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format Cause The file system is corrupted Solution Check the computer screen for an error message telling you that the images on the memory card are corrupted If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost Paper messages 146 The following is a list of paper related error messages Paper upside down Paper orientation error Cannot load paper from input tray Ink is drying Out of paper Paper jam misfeed or blocked carriage Troubleshooting Paper mismatch Wrong paper width Paper upside down Cause Paper in the input tray is upside down Solution Load paper in the input tray print side down Paper orientation error Cause Paper in the input tray is in landscape orientation Solution Insert paper into the input tray with the short edge forwa
174. ozzles You might need to clean the print cartridges If the black line is missing faded streaked or shows lines this might indicate a problem with the black print cartridge in the right slot If any ofthe color lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot toy c E te lt vo E a S o LT To clean the print cartridges from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox 4 NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Clean the Print Cartridges 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If copy or print quality still seems poor after you clean the print cartridges try cleaning the print cartridge contacts before replacing the affected print cartridge Troubleshooting tips 97 Chapter 13 E Em fe c oO a 7 fe z 3 Q To clean the print cartridge contacts 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the far right side of the HP A
175. pe is still covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts toy Iz vo amp a S o LT 2 Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape Cause One or both of the print cartridges are not installed or are installed incorrectly Solution One or both of the print cartridges are not installed or are installed incorrectly Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place If the problem persists clean the copper colored contacts of the print cartridges For more information on print cartridges see Troubleshoot print cartridges on page 95 Cause The print cartridge is defective or not intended for use in this device Errors 155 Chapter 13 Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Print cartridge is not compatible Cause The indicated print cartridge s are not compatible with the HP All in One Solution Replace the indicated print cartridge s with print cartridges that are compatible with the HP All in One For a list of compatible print cartridges see the printed documentati
176. per type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the input tray The HP All in One automatically detects the paper type for plain and photo 116 Troubleshooting paper If you are printing on other types of paper such as labels or transparencies check that you have selected the correct paper type in the HP Photosmart Software For more information see Set the paper type for printing on page 43 Cause Copying a poor quality picture such as a newspaper photo causes bands checks or stripes to appear on your copy These are called moir patterns Solution To reduce moir patterns try placing one or more clear plastic sheet protectors directly on the glass and then place the original print side down on top of the sheet protectors Cause Debris might be stuck on the glass or on the back of the document lid this causes poor copy quality and slows down processing Solution Clean the glass and the back of the document lid For more information see e Clean the glass on page 75 Clean the lid backing on page 76 Printouts seem blurry or fuzzy Cause The paper loaded in the input tray is not suitable for the HP All in One D c lt vo 2 Q 3 Solution If the paper you are using is too fibrous the ink applied by the HP All in One might not fully cover the surface of the paper Use HP Premium Papers or
177. played when you install the HP All in One on a wireless network Solution Press W to scroll to the bottom of the list Infrastructure entries are listed first ad hoc last Weak signal Cause The HP All in One is too far away from the wireless router or there is interference Solution In order to establish a good signal between the HP All in One and the wireless router you might have to experiment a bit Assuming the equipment is functioning properly try doing the following things separately or in combination If there is a long distance between your computer or wireless router and the HP All in One move them closer together If there are metal objects such as a metal bookcase or refrigerator in the transmission path clear the path between the HP All in One and the computer or wireless router Wireless setup troubleshooting 109 Chapter 13 Ifa cordless telephone microwave or other device that emits radio signals transmitting at 2 4 GHz is nearby move it farther away to reduce radio interference f your computer or wireless router is near an external wall move them away from the wall Cannot connect to network during setup Cause The equipment is not turned on Solution Turn on the networked devices such as the wireless router for an infrastructure network or the computer for an ad hoc network For more information on how to turn on the wireless router see the documentation that came with your wireless
178. power supply Solution Make sure the power cord is firmly connected to both the HP All in One and the power adapter Plug the power cord into a grounded power outlet surge protector or power strip E c oO v gt fo e z E Q 1 Power connection Power cord and adapter Grounded power outlet f you are using a power strip make sure the power strip is on Or try plugging the HP All in One directly into a grounded power outlet Test the power outlet to make sure it is working Plug in an appliance that you know works and see if the appliance has power If not then there might be a problem with the power outlet f you plugged the HP All in One into a switched outlet make sure the switch is on If it is switched to on but still does not work then there might be a problem with the power outlet 102 Troubleshooting Cause You pressed the On button too quickly Solution The HP All in One might not respond if you press the On button too quickly Press the On button once It might take a few minutes for the HP All in One to turn on If you press the On button again during this time you might turn the device off A CAUTION Ifthe HP All in One still does not turn on it might have a mechanical failure Unplug the HP All in One from the power outlet and contact HP Go to www hp com support If prompted choose your country region and then click Contact HP for information
179. processed photo It is available in several sizes including A4 8 5 x 11 inch and 10 x 15 cm 4 x 6 inch with or without tabs for printing or copying photos from the HP All in One HP Advanced Photo Paper is marked on the nonprinting corners with the following symbol r fo IU a ch e 3 m 7 t E fo o t a Ss f xe 7 I gt 32 Load originals and load paper HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film make your color presentations vivid and even more impressive This film is easy to use and handle and dries quickly without smudging HP Premium Inkjet Paper HP Premium Inkjet Paper is the ultimate coated paper for high resolution usage A smooth matte finish makes it ideal for your highest quality documents HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers HP All in One Paper or HP Printing Paper HP All in One Paper is specifically designed for HP All in One devices It has an extra bright blue white shade that produces sharper text and richer colors than ordinary multifunction papers HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial t
180. r and plug the power cord into the back of the HP All in One Related topics Clean the print cartridges on page 85 Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia A CAUTION Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Turn off the HP All in One To avoid damaging the HP All in One you must properly shut it down by using the On button located on the device Do not turn the HP All in One off by unplugging the power cord or turning off a power strip 2 5 Ld 2 5 E D es v 2 e D 88 Maintain the HP All in One 12 Shop for ink supplies For a list of print cartridge numbers see the printed documentation that came with the HP All in One You can also use the software that came with the HP All in One to find out the reorder number for all the print cartridges You can order print cartridges online from the HP Web site Additionally you can contact a local HP reseller to find out the correct print cartridge reorder numbers for your device and purchase print cartridges To order genuine HP supplies for the HP All in One go to www hp com buy supplies If prompted choose your country r
181. r exterior of the HP All in One as this might damage the device 5 Plug in the power cord and then turn on the HP All in One Print a self test report If you are experiencing problems with printing print a self test report before you replace the print cartridges This report provides useful information on several aspects of your device including your print cartridges 2 E et D Ej T U 2 T E 1 e 76 Maintain the HP All in One To print a self test report 1 Load letter or A4 unused plain white paper into the input tray 2 Press and hold the Cancel button and then press the Start Copy Color button The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below HPPSC 1500 series 11 SN 000000000010 21 PG 4 12 PER 10 22 FB 0 0 13 ID 14319 23 MS NADA 14 FW XevelanAxmD0 24 ASIC 2 15 ACC NONE 25 RX 03 050 0000 16 PX 0 26 RC 57202 3 Make sure the test patterns show a complete grid and the thick color lines are complete If more than a few lines in a pattern are broken this might indicate a problem with the nozzles You might need to clean the print cartridges Ifthe black line is missing faded streaked or shows lines this might indicate a problem with the black or photo print cartridge in the right slot If any ofthe color lines are missing
182. r the current job You can customize the copy settings of the HP All in One to handle nearly any copy task This section contains the following topics Make multiple copies of the same original Change copy speed or quality Make multiple copies of the same original You can set the number of copies from the control panel of the HP All in One or from the HP Photosmart Software This task explains how to set the number of copies from the control panel only o E 2 gt 2 2 o d o D 2 4 NOTE For information on initiating copies from the software see the software portion of the HP Photosmart Software Help To make multiple copies of an original from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original print side down on the right front corner of the glass Use the copy features T4 Chapter 10 3 Press the Copies button to increase the number of copies When you reach the maximum the setting returns to 1 copy XX TIP Use the software that you installed with the HP All in One to set the number of copies higher than supported from the control panel When the number of copies is greater than 9 only the last digit of the number of copies is displayed on the control panel 4 Press Start Copy Black or Start Copy Color In this example the HP All in One makes six copies of the original 10 x 15 cm 4 x 6 inch photo a gt
183. r type that is appropriate for the HP All in One For more information see Information on paper on page 93 Printouts are slanted or skewed Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure the paper is loaded correctly For more information see Load full size paper on page 35 Cause More than one type of paper is loaded in the input tray E Em c oO v gt fo z 2 Solution Load only one type of paper at a time Cause The rear door might not be securely installed Solution Make sure the rear door is securely installed Paper is not picked up from the input tray Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press Start Copy Black on the control panel of the HP All in One For more information see Load full size paper on page 35 118 Troubleshooting Print troubleshooting Use this section to solve these printing problems Envelopes print incorrectly Borderless printing produces unexpected results The HP All in One is not responding The HP All in One prints meaningless characters Nothing happens when try to
184. r you have reinstalled the software To reinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One After the software is installed connect the HP All in One to your computer Press the On button to turn the HP All in One on After connecting and turning on the HP All in One you might have to wait several minutes for all of the Plug and Play events to complete Follow the onscreen instructions To uninstall from a Windows computer method 2 Ed 1 NOTE Use this method if Uninstall is not available in the Windows Start menu On the Windows taskbar click Start Settings Control Panel or just Control Panel Double click Add Remove Programs or click Uninstall a program Select HP Photosmart All In One Driver Software and then click Change Remove Follow the onscreen instructions Troubleshooting Disconnect the HP All in One from your computer Restart your computer 4 NOTE Itis important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP
185. rd and the print side down Slide the paper forward until it stops Cannot load paper from input tray Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press Start Copy Black on the control panel of the HP All in One toy Iz lt vo E a S o Ink is drying Cause Transparencies and some other media require a drying time that is longer than normal Solution Leave the sheet in the output tray until the message disappears If it is necessary to remove the printed sheet before the message disappears carefully hold the printed sheet on the underside or the edges and place it on a flat surface to dry Out of paper Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press Start Copy Black on the control panel of the HP All in One Cause The rear door is off the HP All in One Solution If you removed the rear door t
186. re 106 upgrade to network 22 URL 24 USB cable communication lost 150 USB cable installation 103 Ww warranty 159 161 Web pages print 58 WEP key setup 20 wireless radio turn off 23 setup wizard troubleshoot 108 status 26 wireless regulatory notices exposure to wireless frequency radiation 169 notice to users in Brazil 170 notice to users in Canada 170 notice to users in Taiwan 171 notice to users in the European Economic Area 171 177 178
187. red contacts of the print cartridges 7 Ifyou are still experiencing problems with printing determine which print cartridge is experiencing the problem and replace it To check the ink levels from the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox E Em c oO n gt fo z E Q NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 2 Click the Estimated Ink Level tab The estimated ink levels for the print cartridges appear 96 Troubleshooting To print a self test report 1 Load letter or A4 unused plain white paper into the input tray 2 Press and hold the Cancel button and then press the Start Copy Color button The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below HPPSC 1500 series 11 SN 000000000010 21 PG 4 12 PER 10 22 FB 0 0 13 ID 14319 23 MS NADA 14 FW XevelanAxmD0 24 ASIC 2 15 ACC NONE 25 RX 03 050 0000 16 PX 0 26 RC 57202 3 Make sure the test patterns show a complete grid and the thick color lines are complete If more than a few lines in a pattern are broken this might indicate a problem with the n
188. renean ciaeo euh a npe metn ie deste deae s ER deua Ungua un 67 Edit a scanned image iet etre RR ERR er NIME er her pip cU aset RE AME E SR eR PNE 68 Edita scanned document iei ere dete iode ce a dea Rer ES deb neo ipee d adn d resa dee xd 68 SLOP SCAMMING m ERE 69 Use the copy features MA amp K a CODY de 71 Contents 11 12 13 Change the copy settings for the current job nen 71 Make multiple copies of the same original esee 71 Change copy speed or quality cni rerit tetris taken ep tutu tbe iaaiiai 72 Perform special copy JOBS cc rc tetuer nan niani aniier denii 72 Make a borderless copy of a photo emen nennen 73 Resize an original to fit onto letter or A4 paper emm 73 sposi H tenons 74 Maintain the HP All in One Clean the HPAI ONE M ions 75 Clean the exterior eene re ae a a decida cage n 75 9n 75 Clean the lid backing iioii ete EHE Eve ane E SRM Fe EE ainai 76 Pr nta selPtest report e eo rrr tin HR ARE eas vasdeiasiusidecawastedgiaeheriaes 76 Work with print cartridges i eric ee cte esee te eiue dar etis ies taste uera 77 Handle the print cartridges ene eene enne 78 Check the estimated ink levels eei iieeeeeetneie eine eet tetendit eiit eniin 78 Replace the print cartridges
189. rent scan session only The HP Photosmart Software has many tools that you can use to edit your scanned image You can improve the overall image quality by adjusting the brightness sharpness color tone and saturation You can also crop straighten rotate or resize the image 4 Make any edits to the preview image and then click Accept when you are finished Related topics Control panel buttons on page 8 Load originals on page 31 Edit a scanned image You can edit a scanned image such as a photo or graphic using the software you installed with the HP All in One Using this software you can rotate or crop the image as well as adjust the brightness contrast and color saturation f NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options Related topics Use the HP Photosmart Software on page 9 Edit a scanned document You can edit a scanned document using your Optical Character Recognition OCR software Scanning text using OCR software enables you to bring the content of magazine articles books and other printed matter into your favorite word processor and many other applications as editable text Learning to use OCR software correctly is important if you want to obtain the best results Do not expe
190. rint Make sure the HP All in One is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Paper Type drop down list click More and then select HP Iron on Transfer from the list If the selected size is not what you want click an appropriate size in the Size list Click the Advanced tab In the Printer Features area select On from the Mirror Image drop down list Click OK and then click Print or OK in the Print dialog box NOTE To prevent jams manually feed the iron on transfer sheets into the input tray one sheet at a time Print on transparencies 56 For the best results HP recommends you use HP transparency products with the HP All in One To print on transparencies 1 2 3 4 Load the transparency into the input tray On the File menu in your software application click Print Make sure the HP All in One is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab Print from your computer 6 Inthe Paper Type drop down list click More and then select the appropriate paper type XX TIP If you want to make notations on the back of the
191. rmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One experienced an error Solution Turn the HP All in One off and then unplug the power cord Plug the power cord back in and then press the On button to turn on the HP All in One Cause The status of the printer driver has changed Solution The printer driver status might have changed to either offline or stop printing To check the printer driver status 1 In the HP Solution Center click the device tab 2 Click Settings 3 Click Status If the status is offline or stop printing change the status to ready toy z vo E a S Cause A deleted print job is still in the queue Solution A print job might remain in the queue after it has been cancelled The cancelled print job jams the queue and prevents the next print job from printing From your computer open the printer folder and see if the cancelled job remains in the print queue Try to delete the job from the queue If the print job remains in the queue try one or both of the following Disconnect the USB cable from the HP All in One restart the computer and then reconnect the USB cable to the HP All in One Shut down the HP All in One restart the computer and then restart the HP All in One The HP All in One prints meaningless characters Cause There is no more avail
192. rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur Close the print cartridge door toy z E lt vo E a S o LT Remove the black print cartridge from the slot on the right Do not touch the ink nozzles or the copper colored contacts Check for possible damage to the copper colored contacts or ink nozzles Make sure the clear plastic tape has been removed If itis still covering the ink nozzles gently remove the clear plastic tape by using the pink pull tab Make sure you do not remove the copper colored tape containing the electrical contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing Ink nozzles under tape Troubleshooting tips 95 Chapter 13 2 Reinsert the print cartridge by sliding it forward into the slot Then push the print cartridge forward until it clicks into the socket 3 Repeat steps 1 and 2 for the tri color print cartridge on the left side 4 Ifthe problem persists print a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information 5 If the self test report shows a problem clean the print cartridges 6 Ifthe problem persists clean the copper colo
193. rompts on the display to continue Firmware revision mismatch Cause The revision number of the HP All in One firmware does not match the revision number of the software Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Mechanism error Cause The HP All in One has a paper jam Solution Clear the paper jam 140 Troubleshooting For more information see Clear paper jams on page 94 Cause The print carriage is blocked Solution Turn the HP All in One off and open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Follow the prompts on the display to continue Memory is full Cause The document you are copying has exceeded the memory of the HP All in One Solution Try making fewer copies at a time fo Iz fe lt vo E a S Scanner failure Cause The HP All in One is busy or an unknown cause has interrupted your scan Solution Turn off the HP All in One and then turn it on again Restart your computer and then try to scan again If the problem persists try plugging the power cord directly into a grounded power outlet rather than a surge protector or power
194. router Cause The HP All in One is not receiving a signal Solution Move the wireless router and the HP All in One closer together Then run the wireless setup process again For more information see Integrated wireless WLAN 802 11 network setup on page 17 Cause lfyoumanually entered your network name SSID you might have entered it incorrectly E m c oO v gt fo z 2 Q Solution Run the wireless setup process again and enter your network name SSID carefully Remember that the SSID is case sensitive For more information see Connect to an integrated wireless WLAN 802 11 network on page 18 Cause The setting for MAC address filtering might be enabled on your wireless router Solution Disable MAC address filtering on your wireless router until the HP All in One has successfully connected to your network If you re enable MAC address filtering on your wireless router make sure the MAC address of the HP All in One is on the list of acceptable MAC addresses Invalid WEP key during wireless setup Cause f you are using WEP security you might have entered the WEP key incorrectly during the wireless setup process Solution During the wireless setup process you might have entered the WEP key incorrectly Some wireless routers provide up to four WEP keys The HP All in One uses the first WEP key selected by the wireless router as the default WEP key Run the wirele
195. rred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort E c oO n gt fo z 2 Q Cause There are no photos found on the memory card Solution Take some photos with your digital camera or if you previously saved photos on your computer you can print them using the HP Photosmart Software File not found Cause There is not enough available memory on your computer to create a print preview file Solution Close some applications and try the task again File format not supported Cause The HP Photosmart software did not recognize or support the file format of the image you are trying to open or save If the file extension indicates it is a supported file type the file might be corrupted 142 Troubleshooting Solution Open the file in another application and save it in a format that the HP Photosmart software recognizes For more information see Supported file types for the HP All in One on page 143 Invalid file name Cause The file name you entered is invalid Solution Make sure that you are not using any invalid symbols in the file name NOTE Although the file name might look correct it could still include invalid characters Overwrite the existing file name with a new name Supported file t
196. ry card troubleshooting 129 Chapter 13 Memory card is not available Cause If this message appears on your display it means that another user is accessing the memory card over the network Other users who try to use the same memory card might see a read write error message The memory card might not appear as expected in a list of shared network drives In addition if the HP All in One is connected to your computer by a USB cable the computer might be accessing the memory card making it inaccessible to the HP All in One Solution Wait until the other user has finished using the memory card The file name appears as meaningless text Cause The HP All in One does not support Unicode This is a limitation of the Common Internet File System CIFS server The CIFS server is included in all network connected HP All in One devices It provides network drive letter access to the memory card in the HP All in One This lets you read write files on the network from the memory card in the HP All in One The CIFS server appears on your computer as a network drive In addition to reading writing files from your memory card you can also create folders and store other information Solution If a file name was created with Unicode by another application it will display as arbitrary characters E c Er o N gt e E vo Other users on the network can access my memory card Cause The Common Internet Fi
197. s on your memory card until the photo you want to print appears 4 Doone of the following For faster printing with slightly reduced resolution leave the Quality setting at best resolution as indicated by the two star icons on the display For much faster printing with moderately reduced resolution press the Quality button until one star icon appears on the display indicating normal resolution For maximum resolution press the Quality button until three star icons appear on the display 5 Doone of the following Pressthe Size button until Resize to Fit is the selected setting on the display Your printed photo will be enlarged and centered to fit the printable area of the page and will be either bordered or borderless on all four sides depending on the aspect ratios of the digital photo and the paper on which you re printing Leave the default Size setting as Borderless Your printed photo will be enlarged to fill the entire page size and will be borderless This could result in some part of the image being cropped Print photos 63 Chapter 8 6 Press the Copies button until the number of copies you want to print appears on the display 7 Press the Print button XX TIP While the photo is printing you can continue scrolling through the photos on your memory card When you see a photo you want to print you can press the Print button to add that photo to the print queue Print photos from the HP Photosmart S
198. s printed several minutes after you sent a print job to the HP All in One check your computer to see if there are any messages Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams on page 94 Cause The HP All in One is out of paper Solution Load paper in the input tray For more information see Load full size paper on page 35 Cause The print carriage has stalled Solution Turnthe HP All in One off and open the print cartridge door Remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Cause The computer is not communicating with the HP All in One Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP All in One and the computer as shown below 120 Troubleshooting If the connections are secure and nothing has printed several minutes after you sent a print job to the HP All in One check the status of the HP All in One In the HP Photosmart Software click Status For more information see Communication problems over a USB connection on page 91 Cause The HP All in One is turned off Solution Look at the On button located on the top of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is fi
199. screen does not appear Cause The registration screen did not launch automatically Solution You can access the registration Sign up now screen from the Windows taskbar by clicking Start pointing to Programs or All Programs HP Photosmart C4380 All in One series and then clicking Product Registration Uninstall and reinstall the software 106 If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One To uninstall from a Windows computer method 1 1 Disconnect the HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software On the Windows taskbar click Start Programs or All Programs HP Photosmart C4380 All in One series Uninstall Follow the onscreen instructions If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted Restart your computer NOTE Itis important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until afte
200. se the copy features This section contains the following topics e Make a borderless copy of a photo Resize an original to fit onto letter or A4 paper Make a borderless copy of a photo For the best quality when copying a photo load photo paper in the input tray X TIP You can optimize the quality of the color photos you print and copy with the HP All in One by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos To make a borderless copy of a photo from the control panel 1 Load photo paper in the input tray f NOTE The HP All in One automatically detects the type of paper you are using If you do not use photo paper your copy will include a white border around one or more edges 2 Load your original photo print side down on the right front corner of the glass 3 Press Size to select Borderless 4 Press Start Copy Color The HP All in One makes a borderless copy of your original photo as shown below 4758 Resize an original to fit onto letter or A4 paper You can use the Resize to Fit feature to copy an original to fit within the printable margins of a page without the risk of cropping some part of your original This is useful for reducing or enlarging an original For example e Ifyou enlarge
201. ss setup process again and be sure to use the first WEP key provided by the wireless router Enter the WEP key exactly as it appears in the wireless router settings The WEP key is case sensitive 110 Troubleshooting If you do not know the WEP key see the documentation that came with your wireless router for information on how to access the router s Embedded Web Server You can find the WEP key by logging onto the router s Embedded Web Server using a computer on the wireless network Invalid passphrase during wireless setup Cause During the wireless setup process you might have entered the WPA passphrase incorrectly Solution Run the wireless setup process again and enter the correct passphrase The passphrase is case sensitive The Printer Not Found screen appears during installation Cause An anti virus or anti spyware application is preventing the HP All in One from accessing your computer Solution Uninstall the HP All in One software and then reboot your computer Temporarily disable anti virus or anti spyware applications and then reinstall the HP All in One software You can re enable your anti virus or anti spyware applications after installation is complete If you see firewall pop up messages you must always accept or allow the pop up messages If the screen still appears try uninstalling the HP All in One software rebooting your computer and temporarily disabling your firewall before reinstalling the HP All i
202. strip If the problem continues contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support File messages The following is a list of file related error messages Error reading or writing the file Unreadable files NN files could not be read Photos not found File not found File format not supported Invalid file name Errors 141 Chapter 13 Supported file types for the HP All in One File corrupted Error reading or writing the file Cause The HP All in One software could not open or save the file Solution Check to see if you have the right folder and file name Unreadable files NN files could not be read Cause Some ofthe files on the inserted memory card are damaged Solution Reinsertthe memory card in the HP All in One or try transferring the files to your computer using a memory card reader or a USB cable If you already transferred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort Photos not found Cause Some ofthe files on the inserted memory card are damaged Solution Reinsertthe memory card in the HP All in One or try transferring the files to your computer using a memory card reader or a USB cable If you already transfe
203. t by a USB cable you can print to that printer using printer sharing The computer directly connected to the HP All in One acts as the host for the printer and has full software functionality The other computer which is referred to as a client has access only to the print features You must perform other functions such as scanning and copying from the host computer or from the control panel on the HP All in One To enable printer sharing on a Windows computer A Refer to the user guide that came with your computer or see the Windows onscreen Help Connect to a network This section describes how to connect the HP All in One to a network and how to view and manage network settings For optimal performance and security in your wireless network HP recommends you use a wireless router or access point 802 11 to connect the HP All in One and the other network elements When network elements are connected through a wireless router or access point this is called an infrastructure network If you connect the HP All in One directly to a wireless capable computer without using a wireless router or access point this is known as an ad hoc network You might only be able to connect to one wireless device at a time with an ad hoc connection The advantages of a wireless infrastructure network as compared to an ad hoc network include Advanced network security Enhanced reliability e Network flexibility Better performance especially
204. t print cartridges on page 95 Information on paper The HP All in One is designed to work well with most paper types Test a variety of paper types before buying a large quantity Find a paper type that works well and is easy to purchase HP Premium papers are designed for the best quality results In addition follow these tips Do not use paper that is too thin that has a slick texture or that stretches easily It can feed incorrectly through the paper path causing paper jams Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag Donotleave unused photo paper in the input tray The paper might start to curl which might reduce the quality of your printouts Curled paper can also cause paper jams Always hold photo paper by the edges Fingerprints on photo paper can reduce print quality Do not use paper that is heavily textured It can cause graphics or text to print improperly Troubleshooting tips 93 Chapter 13 Donotcombine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Store printed photos under glass or in a storage book to prevent bleeding over time from high humidity Use HP Premium Plus photo paper
205. t tray Press the buttons next to the A and V icons on the display to scroll through the photos on your memory card until the photo you want to print appears Do one of the following For faster printing with slightly reduced resolution leave the Quality setting at best resolution as indicated by the two star icons on the display For much faster printing with moderately reduced resolution press the Quality button until one star icon appears on the display indicating normal resolution For maximum resolution press the Quality button until three star icons appear on the display Leave the default Size setting as Borderless 62 Use the photo features 6 Press the Copies button until the number of copies you want to print appears on the display 7 Press the Print button X TIP While the photo is printing you can continue scrolling through the photos on your memory card When you see a photo you want to print you can press the Print button to add that photo to the print queue Print enlargements You can print enlargements of the photos on your memory card on either letter or A4 paper To print an enlargement of a photo 1 Insert your memory card into the appropriate slot on the HP All in One The most recent image on the card appears on the display 2 Load letter size or A4 photo paper in the input tray 3 Press the buttons next to the A and V icons on the display to scroll through the photo
206. t tray The HP All in One automatically detects the paper type for plain and photo paper If you are printing on other types of paper such as labels or transparencies check that you have selected the correct paper type in the HP Photosmart software For more information see e Set the paper type for printing on page 43 Load full size paper on page 35 Cause The copy or print quality setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see Change the print speed or quality on page 44 e Change copy speed or quality on page 72 The text edges are jagged Cause The font is a custom size Solution Some software applications offer custom fonts that have jagged edges when enlarged or printed Also if you want to print bitmapped text it might have jagged edges when enlarged or printed Print quality troubleshooting 119 Chapter 13 Use OpenType or TrueType fonts to ensure that the HP All in One is able to print smooth fonts When selecting a font look for the TrueType or OpenType icon The printout has a horizontal band of distortion near the bottom of the page Cause Your image has light blue gray or brown hues that print near the bottom of the page Solution Load high quality paper in the input tray and print the image with a high print quality setting suc
207. tation 44 paper size 42 paper type 43 print quality 112 quality 44 reduce enlarge 45 resizing options 45 resolution 44 saturation 45 speed 44 printer found screen Windows 21 175 printer sharing Mac 16 Windows 16 Printing Shortcuts tab 46 problems copy 134 error messages 139 print 119 scan 131 Q quality print 44 quality copy 72 R radio turn off 23 Readme file 101 recycle ink cartridges 166 reduce enlarge copies resize to fit letter or A4 73 regulatory notices declaration of conformity European Economic Area 172 declaration of conformity U S 172 FCC statement 168 gerauschemission 169 notice to users in Japan power cord 169 notice to users in Japan VCCI 169 notice to users in Korea 169 regulatory model identification number 168 wireless statements 169 reinstall software 106 removing ink from skin and clothing 88 replace print cartridges 79 reports self test 76 resolution print 44 restore network defaults 23 RJ 45 plug 28 29 S saturation change in print 45 176 save photos to computer 65 scan blank 132 cancel 69 crop incorrect 132 documents 67 edit image 68 fails 131 132 141 features 67 halts 131 page layout incorrect 132 photos 67 stop 69 text appears as dotted lines 133 text format incorrect 133 text incorrect 133 troubleshooting 131 scan button 9 scan glass clean 75 security network WEP key 18 20 26 27 troubleshoot 20 self test report 76 set print
208. ternet link two networks and connect both to the Internet and help secure networks through the use of firewalls and assigning dynamic addresses A router can also act as a gateway while a switch cannot SSID The SSID or network name identifies a wireless network switch A switch makes it possible for several users to send information over a network at the same time without slowing each other down Switches allow different nodes a network connection point typically a computer of a network to communicate directly with one another WEP Wired Equivalent Privacy WEP is a type of encryption used for wireless network security WPA Wi Fi Protected Access WPA is a type of encryption used for wireless network security WPA offers greater security than WEP Connect to a network 29 2 5 2 o 0 r e i Chapter 5 gu z 7 o m o 30 Finish setting up the HP All in One 6 Load originals and load paper You can load many different types and sizes of paper in the HP All in One including letter or A4 paper photo paper transparencies envelopes and HP CD DVD tattoo labels By default the HP All in One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper If you are using special papers such as photo paper transparency films envelopes or labels or if you exper
209. the following topics Set the paper size Set the paper type for printing View the print resolution e Change the print speed or quality Change the page orientation Scale the document size e Change the saturation brightness or color tone e Preview your print job Set the paper size The Size setting helps the HP All in One determine the printable area on the page Some of the paper size choices have a borderless equivalent which allows you to print to the top bottom and side edges of the paper Usually you set the paper size in the software application you used to create your document or project However if you are using custom size paper or if you cannot set the paper size from your software application you can change the paper size in the Properties dialog box before printing To set the paper size 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Resizing Options area click the appropriate paper size from the Size list The following table lists the suggested paper size settings for the different types of paper you can load in the input tray Make s
210. the glass on page 75 Clean the lid backing on page 76 The image is cropped when I make a borderless copy Cause The HP All in One cropped some of the image around the margins of the copy to achieve a borderless print without changing the proportions of the original Solution f you want to enlarge a photo to fit a full size page without cropping the edges use Resize to Fit For more information see Resize an original to fit onto letter or A4 paper on page 73 Cause The original is larger than the paper in the input tray Solution f your original is larger than the paper in the input tray use the Resize to Fit feature to reduce your original to fit on the paper in the input tray For more information see Resize an original to fit onto letter or A4 paper on page 73 Copy troubleshooting 137 Chapter 13 The printout is blank Cause The original is placed incorrectly on the glass Solution Load the original print side down on the right front corner of the glass as shown below Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges E x e c z o n gt e E co If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report
211. the image Basic automatically focuses the image moderately adjusts image sharpness Full automatically lightens dark images automatically adjusts sharpness contrast and focus of images automatically removes red eye 10 Click OK to return to the Properties dialog box e Perform special print jobs 49 Chapter 7 11 If you want to print the photo in black and white click the Color tab and select the Print in grayscale check box 12 Click OK and then click Print or OK in the Print dialog box NOTE Do not leave unused photo paper in the input tray The paper might start to curl which could reduce the quality of your printout Photo paper should be flat before printing Print custom CD DVD labels You can use the HP Photosmart Software or online templates from the HP Web site to create and print a custom label on CD DVD tattoo paper You can affix the printed CD DVD tattoo to any CD DVD To print a CD DVD tattoo 1 Use the HP Photosmart Software or go to www hp com to access templates for creating CD DVD labels Load 13 x 18 cm 5 x 7 inch CD DVD tattoo paper in the input tray On the File menu in your software application click Print Make sure the HP All in One is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab
212. ting shortcuts You might want to delete printing shortcuts that you no longer use To delete a printing shortcut 1 On the File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab Printing shortcuts 47 Chapter 7 5 Inthe Printing Shortcuts list click the printing shortcut that you want to delete 6 Click Delete The printing shortcut is removed from the list f NOTE Only the shortcuts that you have created can be deleted The original HP shortcuts cannot be deleted Perform special print jobs In addition to supporting standard print jobs the HP All in One can perform special jobs such as printing borderless images iron on transfers and posters This section contains the following topics Print a borderless image e Print a photo on photo paper e Print custom CD DVD labels Print using Maximum dpi e Print on both sides of the page e Print a multiple page document as a booklet Print multiple pages on a single sheet Print a multiple page document in reverse order Reverse an image for iron on transfers Print on transparencies e Print a group of addresses on labels or envelopes Print a poster Print a Web page
213. to retry the connection If this does not work continue to the next step 4 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again or try plugging the USB cable into a different USB port Do not attach the USB cable to a keyboard e Verify that the USB cable is 3 meters 9 8 feet or less in length e f you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted toy c lt vo amp a S For more information see Uninstall and reinstall the software on page 106 received a message that an unknown error has occurred Cause The source of the error is unknown Solution Try to continue with the installation If that does not work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One For more information see Uninstall and reinstall the software on page 106 Software installation troubleshooting 105 E m c oO v gt fo z E Q Chapter 13 The registration
214. u su kitomis namy kio atliekomis J s privalote ismesti savo atliekam jrangq atiduodami jq i atliekamos elektronikos ir elekiros jrangos perdirbimo punktus Jei atliekama jranga bus atskirai surenkama ir perdirbama bus i saugomi natdralds i tekliai ir vztikrinama kad jranga yra perdirbta mogaus sveikat ir gamlq tausojan iu b du Del informacijos apie iai kur galite i mesti atliekam perdirbti skirt jrangg kreipkit s atitinkamq vietos tamybq nam kio atliek i ve imo tamybq arba parduotuv kurioje pirkote produkt Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejski Syed ic miaa er pisei ab iati anacan da cbe produ ne rely wy cod razem z innymi odpadami domowymi Uytkownik et odpowiedzialny za dostarczenie zu ytego sprzelu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia sie do ochrony zasob w naturalnych est bezpieczny dla zdrowia rodowiska naturalnego Dalsze Infomierje na emet sposobu utylizacii zu yiyeh ueqdael me na uzyska u odpowiednich w adz lokalnych w przedsiebiorstwie zajmuj cym si usuwaniem odpad w lub w miejscu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este simbolo no produto ou na embalagem indica que o produto n o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a
215. ur software application To change the default print settings 1 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Settings 2 Make changes to the print settings and click OK Printing shortcuts Use printing shortcuts to print with print settings that you use often The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list 4 NOTE When you select a printing shortcut the appropriate printing options are automatically displayed You can leave them as is change them or create your own shortcuts for commonly used tasks Use the Printing Shortcuts tab for the following print tasks General Everyday Printing Print documents quickly Photo Printing Borderless Print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch HP Photo Papers with or without a tear off tab Photo Printing With White Borders Print a photo with a white border around the edges Fast Economical printing Produce draft quality printouts quickly Presentation printing Print high quality documents including letters and transparencies Two sided Duplex Printing Print two sided pages with the HP All in One 46 Print from your computer This section contains the following topics Create printing shortcuts Delete printing shortcuts Related topics Print a borderless image on page 48 Print a photo on photo paper
216. ure to look at the long list of choices in e 42 Print from your computer the Size list to see if a defined paper size already exists for the type of paper you are using Paper type Suggested paper size settings CD DVD tattoo paper 5x 7 in Copier multi purpose or Letter or A4 plain papers Envelopes Appropriate listed envelope size Greeting card papers Letter or A4 Index cards Appropriate listed card size if listed sizes are not appropriate you can specify a custom paper size Inkjet papers Letter or A4 Iron on T shirt transfers Letter or A4 Labels Letter or A4 Legal Legal Letterhead Letter or A4 Panorama photo paper Appropriate listed panorama size if listed sizes are not appropriate you can specify a custom paper size Photo papers 10 x 15 cm with or without tab 4 x 6 in with or without tab letter A4 or appropriate listed size Transparency films Letter or A4 Custom size papers Custom paper size Set the paper type for printing If you print on special papers such as photo paper transparency film envelopes or labels or if you experience poor print quality you can set the paper type manually To set the paper type for printing 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog
217. use The print settings are set to print the first page of your document first Because of the way the paper feeds through the HP All in One this means the first page will be print side up at the bottom of the stack Solution Print the document in reverse order When the document finishes printing the pages will be in correct order For more information see Print a multiple page document in reverse order on page 55 The margins are not printing as expected Cause The margins are not set correctly in your software application Solution Check the printer margins Print troubleshooting 123 Chapter 13 Make sure the margin settings for the document do not exceed the printable area of the HP All in One To check your margin settings 1 Preview your print job before sending it to the HP All in One 2 Check the margins The HP All in One uses the margins you have set in your software application as long as they are greater than the minimum margins the HP All in One supports 3 Cancel the printjob if the margins are not satisfactory and then adjust the margins in your software application Cause The paper size setting might not be set correctly for the project you are printing Solution Verify that you have selected the proper paper size setting for your project Make sure that you have loaded the correct paper size in the input tray Cause The paper guides are not positioned correctly Solution Remov
218. w afgedanl apparatuur dagt bij tof het sparen van natiurijke bronnen en tot hef hergebrulk van materiaal op een wize die de vallagezcedeld en het milieu Beschermt Voor meer informatie over sor u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product yebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete utiliseerimiskohta Uiiliseeritavate seadmete eraldi kogumine ja k itlemine aitab s sta loodusvarasid ning tagada et k illemine toimub inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate utiliseeritava seadme k itlemiseks viia saate k sida kohalikust omavalitsusest olmej tmete uliliseerimispunktist v i kauplusest kust te seadme ostsite Havitettavien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva merkint osoittaa ett tuotetta ei saa h vi talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit ett h vitett v laite toimitetaan s hk ja elektroniikkalaiteromun kerdyspisteeseen H vitett vien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja N in toimimalla v
219. with 802 11 g mode If you want to See this section Connect to a wireless network with a wireless Integrated wireless WLAN 802 11 network router infrastructure setup on page 17 Connect directly to a wireless capable Wireless ad hoc network setup on page 18 computer without a wireless router ad hoc Add connections to more computers on the Connect to additional computers on a network network on page 21 Change the HP All in One from a USB Change the HP All in One from a USB connection to a network connection connection to a network connection on page 22 NOTE Use the instructions in this section if you first installed the HP All in One with a USB connection and you now want to change to a wireless network connection Find troubleshooting information Wireless setup troubleshooting on page 108 16 Finish setting up the HP All in One Integrated wireless WLAN 802 11 network setup Use this section if you want to connect the HP All in One to a computer on a wireless network using a wireless router or access point 802 11 HP recommends this method To set up the HP All in One on an integrated See this section wireless WLAN 802 11 network you need to do the following a First collect all of the required materials What you need for an integrated wireless E WLAN 802 11 network on page 17 2 7 Next install the software and connect the Connect to an integrate
220. y Planning and Management Direzione Generale Pianificazione e Gestione Frequenze Wireless Notice to users in Taiwan SIE 3 4 E oed EINE R MHARRARZRWEHAEE JHE 21m BAREA SYNTHASE 3E MADBRS FE Rat EERDE B puo DEH ASH 2eEARSRERMASERTESHEE PERATBRAR Bw BGA kB 8 8T HB S75 SRA HRA AB EREEAREFRCRREB KUSHRERADZ ALB TR PERERA SRRALE RRC TIE c 5 E 5 8 2 c lt oO o Regulatory wireless statements 171 Chapter 15 Declaration of conformity European Economic Area The Declaration of Conformity in this document complies with ISO IEC 17050 1 and EN 17050 1 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community HP Photosmart C4380 All in One series declaration of conformity DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operations Singapore 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Photosmart C4380 Series CC280A Regulatory Model SNPRB 0721 01 Product Options ALL Radio Module RSVLD 0608 conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN 60950 1 2001 IEC 60825 1 Ed 1 2 2001 EN 60825 1 A2 A1 2002 LED EMC CISPR 22 1997 A1 2000 A2 2002 EN
221. ypes for the HP All in One The HP All in One software recognizes the following file formats BMP DCX FPX GIF JPG PCD PCX and TIF File corrupted Cause Some of the files on the inserted memory card are damaged Solution Reinsert the memory card in the HP All in One or try transferring the files to your computer using a memory card reader or a USB cable If you already transferred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort toy Iz E lt vo amp Q S o LT Cause The file system is corrupted Solution Check the computer screen for an error message telling you that the images on the memory card are corrupted If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost General user messages The following is a list of messages related to common user errors Cannot crop Memory card error Disconnected Out of disk space Errors 143 Chapter 13 Card access error Use only one card at a time Card is

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