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HP mt40 Reference Guide

1. Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Click Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen as it was before you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the power meter The power meter is located in the notification area at the far right of the taskbar The power meter allows you to quickly access power settings and view the remaining bat
2. you must restart the computer for the command to take effect Windows Embedded includes the EWF command line utility This utility enables you to issue a set of commands to the EWF driver report the status of each protected volume overlay and report the format of the overall EWF configurations Enhanced Write Filter 5 6 By including the EWF configuration interface in your configuration and building it into your image you enable use of the EWF command line utility and the corresponding commands To use the EWF command line utility follow these steps 1 Select Start gt Run 2 Type CMD in the Open field to access the system DOS prompt 3 Click OK 4 Type ewfmgr c atthe prompt 5 Press enter When you enter the ewfmgr boot command syntax use the following commands in the boot command variable of the command line e all Displays information about all protected volumes and performs a command such as disable enable and commit on each volume if specified commit Commits all current level data in the overlay to the protected volume and resets the current overlay value to 1 You can combine commit with the disable command to commit and then disable e disable Disables the overlay on the specified protected volume e enable Enables the EWF so that data written to the protected media is cached in the overlays The current overlay level becomes 1 as soon as EWF is started and a new overlay is crea
3. 12 VMware View Manager scssccctacttesecend Aytennact Sotgdunes abated tins stetecstcet etetavnedan E 12 5 Keyboard and pointing GeViCeS ssicccccccescscccccesssccccseseescrsessesscanccesescccrcesvescrensetscdesseasescctsasatsccieasssccssesveszans 13 Using the keyboard zmacssriri Tonina anon NENEA 13 Identifying the hotkeys eseseesseeeeeserrnesessnnnsssrinnneesrnnnnaadtnenneaatntnnnaattannnaaannnnaaaaaannnaaaan naaa 13 Using pointing ASVICES cecisciroerericai in EEEE EREEREER EEE 15 Setting pointing device preferences sessssssesrrrssseernnantinannastennnnannnnnnnaeednnaaadannanaeeannaaanan 15 Using the TouchPad srania oenn EAE EEE EELEE Ea 15 Turn the TouchPad off and OM acecccedrcieinaiiinaciii ri n 15 Navigation a ETENA 16 EE E A E E E E A E E 16 WD TP ISB E E E AS E E E E A S E saan A A E E E A E nad oem nied rena 17 Shutting down the computer ec i errr enn nee ee tenn aae teen enae eee eeeeaeeeeeeeeaeeeeeeedaeeeeeseaas 17 Setting power Options cccccecscccccceeee cette aai iaia iaaa aaiae a aa aa 18 Using power saving States ocneccccnicccnirieidiic iii EEEE EEE 18 Initiating and exiting Sleep 2 eect e eee eeeeeeeee tees eeeeeeeeeeeeteeeeaeeeeeeseeeaaees 18 Using the power MOC ascii cstercsesaies tedden A ace 18 USING POWER plans ace piirsadeen i devaes tedideeraeedees eee deena ere ae eee 19 Viewing the current power plan cccceccecceeceeeeeeeeeeeeceeceneaaecaeeeeeeeeeeeeeeeeeeeees 19 Sele
4. Authentication Code Protocol CCMP which is a new AES protocol e Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use the WLAN Using WLAN 31 You can also set up the following security measures e Change the default network name SSID and password e Use a firewall e Set security on your Web browser 32 Chapter8 Wireless 9 Local area network LAN Connecting to a local area network Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a local area network 33 10 Security Protecting the computer E NOTE Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen Security features provided with your computer can protect the computer and your data from a var
5. E E O E E S 8 Di E E E E E E E A S daagiie needs 8 DIVE G siiani a NE A areeesdes adrenal edenctecwaneardielwaaaniesedeuaniives 8 SAVNI TCS eai E A 9 Mapping network drive iiicicecdsiceetecidiees cr a a a e EA EE Hate AE RAEE 9 ROAMING PROTCS nisoria E a N AEAEE AEE eel 9 A Applications sa iiciscdsacaricisasersanncssadsraarncnsdstaadsetasKeteadwatsadiviaarsthadsteaanonsakeseaanscsddancensaictdaveiuensaasedascoaaadiniabassad bounds 10 Remote Desktop Connection 202 002 ccc ccceeeeceeecececee cee ee eee tn ede aeeaanaeceeeeeeeeeeedsaecaaeeaesaeeeeeeeeeneesnenaaaes 10 HP Remote Graphics Software RGS o oo cece cence eee eeeeeee eee teneaaeeeeeeeceeaeeeeeeeneaeeeeeeeeeaaeeeeenennaes 10 TeemTalk Terminal Emulation 2 000 ccccscceceeetetceeeeteee cetacean canaceeest cd negesestcadeeeeeccateeeeenccaeveeesaciaeeevene 10 HP Device Manager a sscstacictsrasctsaccdssacee hand tigueehacnddtaavedacaadiaa nea ianduasbeghaudinaut aaudiaaub dant iaades aethasdendines 10 Citrix XenApp Chente aani anneo tananana r ada iadaaa aeaaaee adadan niedda Aaa aaia 10 HP ThinState Captures ccc tciaivetedeceasnehedes ataeaecdes angadesdociaaanmesden A aa aa aa A EE 11 HP Thinstate Deploy cssiceaccesvedaaaeeteuteaane te AA E anda aden eee ded 11 Microsoft Internet Explorer cccccccececceeeeeeeeeeceeeceecaeeaaaeaeceeeeeeeeeeeeeeeeeeeeeeesaccqceceesaeeaeeereeeeeeeeees 11 Windows Media Player ccecinenconicineirdaiiiotiiiini oii ni aa o E E AEEA
6. If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 66 Chapter16 Routine care 17 Troubleshooting Quick troubleshooting The computer is unable to start up When the computer is turned on the power light turns on If the computer and the power light do not turn on when you press the power button adequate power may not be available to the computer The following suggestions may help you determine why the computer will not start up e If the computer is plugged into an AC outlet be sure that the AC outlet is providing adequate power by plugging another electrical device into the outlet e If the computer is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure Ey NOTE Use only the AC adapter provid
7. Regulatory Safety and Environmental Notices for proper battery disposal These notices are located in the printed Getting Started guide 22 Chapter6 Power Using external AC power Z WARNING Do not charge the computer battery while you are onboard aircraft Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Ey NOTE For information on connecting to AC power see the Getting Started guide External AC power is supplied through an approved AC adapter or an optional docking or expansion device Connect the computer to external AC power under any of the following conditions e When charging or calibrating a battery e When installing or modifying system software e When running Disk Defragmenter e When performing a backup or recovery When you connect the computer to external AC power the following events occur e The battery begins to charge e If the computer is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life Using external AC power 23 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer
8. components reside in flash memory The write filter also extends the life of the computer by preventing excessive flash write activity Instead of allowing writes directly to the flash memory it intercepts all flash writes and caches them To save changes to system configuration settings you must disable the write filter cache or perform the commit command during the current boot session Otherwise the new settings will be lost when the computer is shut down or restarted If you do not want to make permanent changes you can enable the write filter The write filter cache contents are not lost when you log off and on again as the same or different user You can disable the write filter cache after the new logon and still retain the changes After you disable the write filter all future writes during the current boot session are written to the flash with no further caching until the computer is restarted You can also enable disable the write filter by using the command line NOTE Only an account with administrator privileges can enable disable or commit the enhanced write filter EY NOTE Always enable the write filter after you have made all of your permanent changes Using the Enhanced Write Filter command line utility A CAUTION When using the commit command all of the temporary contents are permanently written to the flash memory NOTE Because the Enhanced Write Filter commands are executed on the next boot
9. devices setting preferences 15 ports DisplayPort 28 eSATA USB 2 0 combo 25 external monitor 27 USB 40 USB 2 0 25 USB 3 0 26 power battery 20 conserving 22 options 18 power button 17 power meter 18 power plans customizing 19 selecting 19 viewing current 19 power switch 17 power saving states 18 projector connecting 27 protecting the computer 34 public WLAN connection 31 R RAMDisk 8 readable media 18 Remote Desktop Connection 10 requirements USB flash drive 11 RGS HP Remote Graphics Software 10 S screen brightness keys 14 screen image switching 14 security wireless 31 service door removing or replacing 48 setting password protection on wakeup 19 setting power options 18 setup of WLAN 30 setup utility navigating and selecting 60 restoring factory settings 61 shutdown 17 Sleep exiting 18 initiating 18 speaker 26 storing a battery 22 switch power 17 TeemTalk Terminal Emulation 10 temperature 22 troubleshooting 69 testing an AC adapter 24 ThinState Capture 11 ThinState Deploy 11 TouchPad using 15 traveling with the computer 22 65 troubleshooting overheating problems 69 startup 67 wireless network problems 69 turning off the computer 17 U unresponsive system 17 upgrade bay replacing an optical drive 52 upgrade bay identifying 26 USB cable connecting 40 USB devices connecting 40 description 40 USB flash drive requirements 11 USB hubs 40 USB legacy support 60 US
10. disabled Contact your network administrator for additional information The computer is unusually warm 69 Index A AC adapter testing 24 action keys Power Control Panel Applet 14 administrator password 35 advanced system diagnostics 63 airport security devices 47 audio features 25 audio in microphone jack 26 audio out headphone jack 26 B battery conserving power 22 discharging 21 displaying remaining charge 20 disposing 22 low battery levels 21 storing 22 battery power 20 battery temperature 22 battery replacing 20 BIOS updating 62 buttons power 17 volume mute 27 Cc cables USB 40 caring for your computer 64 CD inserting 56 removing 57 CD drive 59 Citrix 10 70 Index cleaning your computer 64 Computer Setup navigating and selecting 60 power on password 37 restoring factory settings 61 setup password 36 computer traveling 22 65 configuring ExpressCards 44 connecting to a WLAN 31 conservation power 22 corporate WLAN connection 31 D decrease volume hotkey 27 digital card defined 42 inserting 43 removing 43 stopping 43 display image switching 14 display switching image 68 DisplayPort connecting 28 DisplayPort identifying 25 drive media 18 drives external 59 hard 59 optical 59 DVD inserting 56 removing 57 DVD drive 59 E earbuds 26 Enhanced Write Filter 5 command line utility 5 configuration interface 6 status utility 7 ExpressCard configuring 44 defin
11. setup password A setup password is set changed and deleted in Computer Setup To set change or delete this password follow these steps 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Use the arrow keys to select Security gt Setup password and then press enter e To set a setup password type your password in the New password and Verify new password fields and then press f10 e To change a setup password type your current password in the Old password field type a new password in the New password and Verify new password fields and then press f10 e To delete a setup password type your current password in the Old password field and then press f10 To save your preferences use the arrow keys to select File gt Save changes and exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Entering a setup password At the Setup password prompt type your setup password using the same kind of keys you used to set the password and then press enter After 3 unsuccessful attempts to enter the setup password you must restart the computer and try again Using a power on password The Computer Setup power on password prevents unauthorized use of the computer After this password is set it must be entered each time the computer is t
12. the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system y NOTE The primary memory is located in the bottom memory slot and the expansion memory is located in the top memory slot To replace a memory module 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 20 Replacing memory modules 53 4 Remove the service door see Removing the service door on page 48 5 Ifyou are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 and then gently pull the memory module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 6 Insert a new memory module Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module a
13. ANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point Using wireless controls You can control the wireless devices in your computer by using these methods e Wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and two wireless lights All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection For more information refer to the user guide for your operating system Using WLAN With a WLAN device you can access a wireless local area network which is composed of other computers and accessories that are linked by a wireless router or a wireless access point About integrated
14. B ports identifying 40 USB Storage Options utility 41 user password 35 using external AC power 23 power meter 18 power plans 19 power saving states 18 utilities Citrix 10 Index 71 Computer Setup 34 HP Device Manager 10 HP Remote Graphics Software 10 Remote Desktop Connection 10 TeemTalk Terminal Emulation 10 USB Storage Options 41 V vents precautions 69 volume decrease hotkey 27 volume increase hotkey 27 volume keys identifying 14 volume adjusting 27 Ww webcam light identifying 25 webcam identifying 25 wireless encryption 31 wireless network WLAN connecting 31 corporate WLAN connection 31 equipment needed 30 functional range 31 public WLAN connection 31 security 31 writable media 18 72 Index
15. GY HP mt40 Mobile Thin Client Administrator Reference Guide Copyright 2011 Hewlett Packard Product notice Development Company L P This guide describes features that are Microsoft and Windows are U S registered common to most models Some features trademarks of Microsoft Corporation SD may not be available on your computer Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2012 Document Part Number 709401 001 Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the Intern
16. ational Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents DVR IRN sss se cassia a cievca at Seale cs yas seaele vas dau eco cuss sede vas dau sacle dancin dele cas anus clos cu viausedex cu ysause anu vias edo tx panseadoerssunensecwseres 1 Finding INFOPMALION eee eee eect ee tree teeter een ne eee rete eee eet keidi unii iiniian adieran A iaaa ia rini adia 1 Oe PANE MTU MCS naa univ seueannress Seovunuaseesnnuuny 3 File Based Write Filter 00 0 0 cceccceeeee reece cnet eee tennee seer nee ee eee teneeee eee eeceeeaeeeeseneaeeeeeseeeeaeeeeeenaeeeseeeeaeeess 3 Using the File Based Write Filter command line Utility 0 0 0 eeeeeeee cette ee eeeennaeeeeeees 3 Using the File Based Write Filter configuration interface eccceececceeeeeeeeeeeeenteeeeteennaeeees 4 Using the File Based Write Filter status Utility ccc eeeeeereee errr eeeeeeeeeeeeeeseeenaeeeeees 4 Enhanced Write Filter 5i2 cscisecenecessaadeteesiastanccusldad coedeustiuacstepastaadebtestaaccuesessscadseveviadaaeceddsbsanetvstaaaceieese 5 Using the Enhanced Write Filter command line utility 20 0 eee eeeeeeeeeeeeeeeeeeeeenteeeeeees 5 Using the Enhanced Write Filter configuration interface eceeeeeeeeeseeeeseennteeeeeeeeneeees 6 Using the Enhanced Write Filter status utility 0 0 eee cere eeeeeeeeeeeeeteeeeeaeeeeeseeeeaaeees 7 SD COMPQUratiON E E A A 8 L cal ONES annee E T EE E E
17. ch to the right to lock the service door 5 Ey NOTE If you want to use the optional screw it is stored inside the service door 5 Insert the battery see Inserting or removing the battery on page 20 Removing or replacing the service door 49 Replacing the hard drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system Ey NOTE Depending on your computer you may have a drive that differs from the illustration below However the process of replacing the hard drive will be similar Removing the hard drive To remove the hard drive 1 2 3 4 5 6 Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Remove the battery see Inserting or removing the battery on page 20 Remove the service door see Removing the service door on page 48 Loosen the 3 hard drive screws 1 Pull the plastic tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and remove the drive 4 from the comp
18. cting a different power plan c cecceeceeeeecceeceeeeeeeeeeeeeeeeeeteeesnnnasaneeeeees 19 Customizing power plans ce cecceccecceeeeeeee cette ee eee tee caaaaeaeeaeceeeeeeeeeees 19 Setting password protection ON wakeup c ccccccceeceeeeeeeeeeeeeeeceeeeaeaaecaeeeeeeeeeeeeeteeeeeeees 19 Using battery DOWI erreia iis apletes tare ahodede aan edtenead Sate ighecgd vneigeceens ae edsece dag eaeuondiasesahedenees duleendaaee ss 20 Displaying the remaining battery charge cececeeeeceeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeaaeeeeeeeeeenaaeeees 20 Inserting or removing the battery 0 0 ceeceeeeeee etter etre eeeneeeeeeeeceeaeeeeeteeeeeaeeeeeeeenaneees 20 Maximizing battery discharge time cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeseeeeeaeeeeeseeenaeeees 21 Managing low battery l v lS sencccsccrisnicisroinciratiiini iieii E A 21 Identifying low battery levels oe eee eeeeeeeeeee tere eeeeeeeeeeeeteeeeaeaeeeeeeeeeaaaees 21 Resolving a low battery level ooo eee ee ceceee eee eeneeeee eee eeeeeeeeeeaaeeeeeeeiaaeeeeeeeeaees 22 Resolving a low battery level when external power is available 22 Resolving a low battery level when no power source is available 22 Conserving battery POWED cccccceeeccceneesteecceneeeenecccenerensuedaneeeesedaceneeeseedaceeeeensedaeeenensneaeaes 22 Storing a user replaceable battery select models only ceeeeeteeeeeetteeeeeeeetteeeeeeeeaas 22 Disp
19. dard network All applications run natively on the remote computer and take full advantage of the computer and graphics resources of the sending computer TeemtTalk Terminal Emulation All computer models include terminal emulation software to support computing on legacy platforms The software uses the Telnet protocol to communicate with the computing platform Refer to the terminal emulation documentation supplied separately for instructions A To access the TeemTalk Connection Wizard and the TeemTalk Emulator select Start gt All Programs gt Hewlett Packard HP Device Manager HP Device Manager is a management solution that communicates with a large number of HP Mobile Thin Clients and provides remote and asset management reporting and security HP Device Manager is based on industry standard technologies such as RDMS and SSL encryption Citrix XenApp Client Citrix XenApp Client is an on demand application delivery solution that offers application compatibility It enables any Windows application to be virtualized centralized and managed in the datacenter and then delivered as a service instantly anywhere and to any device For additional information on how to use the Citrix XenApp Client go to the Citrix Web site at http www citrix com 10 Chapter4 Applications HP ThinState Capture The HP ThinState Capture tool is a wizard based utility that you can use to capture a Windows Embedded image which you can the
20. dels only ee eeeeeeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeaeeeeeeeeeeeaaeeeeeseeeaeeeeeeeeeaeeees 55 Inserting an optical disc CD Or DVD ecserin 56 Removing an optical disc CD Or DVD Jessien ieia S 57 When the disc tray OPENS 000 0 eceeeeeeeeeeeee eee e teen cette teeeaeeeeeeeeeeeeeeeeeeeeeeeeeneeaneeees 57 When the disc tray does not OPEN cece eee eeere cette eeeeeeeeettteeeeeeetieeeeeees 58 Using extemal divos siira N A ANEAN EENAA EE AE EANA TA S 59 Using optional external devices 00 cece eeeeneee eee teeeaae eee eeeeaaeeeeeeeaaeeeeeeeeeaeeeeeseeenaees 59 15 Computer Setup BIOS and Advanced System Diagnostics cccceeeceeeeeneeeeeeeeeeeeeeeeeeneeeeeeeenneeseenees 60 Using Computer Setup 2 ccccccecec cece ce eee eee ee cette eae aeaaaeaeeaeceeeeeeeeeeeeeeedgeeceaaeaeeaeeeeeeeseeeeeeeeeeeees 60 Starting Computer Setup cceceeeeeeccncceceeeeeeeeeeeeeeeeeeeeeteesaseccaaaaaeaaecaeeeeeeeeeeeeeeeneteenees 60 Navigating and selecting in Computer Setup 0 eee cececeeeeeeeeeeeeeneeeeeeeeeeaeeeeeeeeaeeeeseeaaees 60 Restoring factory settings in Computer Setup ccceeeceeeeeeeeeeeeneeeeeeeeeeeeeeeeeeseeenaaeeees 61 Updating the BIOS aii ics ctie deed we eeedeadg aleeseaate accede eal es 62 viii Downloading SoftPaqs to update the BIOS cceeecee cece cece ee ee eee teeeeeeeeeeeneees 62 BIOS Setup MON sisarien aa iaeiaiai eai iaaa iaa R aE E 62 Main MEMU cenie
21. does not turn on e The display does not turn on e The power lights are off To test the AC adapter Ey NOTE The following instructions apply to computers with user replaceable batteries 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e If the power lights turn on the AC adapter is working properly e If the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter 24 Chapter6 Power 7 Multimedia Using multimedia Using the audio features The following illustration and table describe the audio features of the computer CCAD Component 1 Internal microphone s 1 without webcam 2 with webcam Description Record sound 2 Webcam light select models only On The webcam is in use 3 Webcam select models only Records video and captures still photographs 4 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 5 USB 2 0 port Connects an optional USB device 6 eSATA USB 2 0 combo port Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device Using multimedia 25 Component Description 7 Audio i
22. ed 44 inserting 45 removing 46 removing insert 45 stopping 46 external AC power using 23 external drive 59 external monitor port 27 external monitor port identifying 26 F File Based Write Filter 3 configuration interface 4 status utility 4 filter Enhanced write 7 File based write 3 fn key identifying 13 H hard drive installing 51 removing 50 hard drive external 59 headphones 26 hotkeys adjusting volume 14 decrease screen brightness 14 decreasing speaker sound 14 description 13 increase screen brightness 14 increasing speaker sound 14 Sleep 13 switching screen image 14 using 13 volume decrease 27 volume increase 27 HP Device Manager 10 HP RAMDisk 8 HP Remote Graphics Software 10 HP ThinState Capture 11 HP ThinState Deploy 11 HP Write Filters 3 hubs 40 l image capture 11 image deployment 11 image switching among display devices 68 increase volume hotkey 27 internal microphone identifying 25 internal microphones identifying 25 Internet connection setup 30 J jacks audio in microphone 26 audio out headphone 26 L legacy support USB 60 low battery level 21 M memory module inserting 54 removing 54 replacing 53 microphones supported 26 monitor connecting 27 mouse external setting preferences 15 mute volume button 27 0 optical disc inserting 56 removing 57 optical drive 59 P passwords administrator 35 power on 37 setup 36 user 35 pointing
23. ed with this computer or one approved for this computer e If the computer is running on battery power try the following procedures in the sequence provided until startup occurs If the battery light on the front of the computer is blinking amber the battery has reached a low battery level which may not allow the computer to start up Plug the computer into an AC outlet using the AC adapter start the computer and allow the battery to charge Remove the battery and plug the computer into an AC outlet using the AC adapter If you can turn the computer on the battery may need to be replaced Quick troubleshooting 67 The computer screen is blank If the computer screen is blank but you have not turned off the computer one or more of these settings may be the cause e The computer may be in the Sleep state To exit Sleep briefly press the power button Sleep is an energy saving feature that turns off the display Sleep can be initiated by the system while the computer is on but not in use or when the computer has reached a low battery level To change these and other power settings 1 Click Start and then click Control Panel 2 Click Power Options e The computer may not be set to display the image on the computer screen To transfer the image to the computer screen press fn f4 On most models when an optional external display device such as a monitor is connected to the computer the image can be displayed on
24. eeee sere taeeeeeeeetieeeeeeeene 69 Some external devices are NOt working cece ee eee cence eee eeeeaaaeeeeeeeeeaaaeeeeeeeeeaaeeeeeseeeedeeeeeeeneaas 69 PRR Sass EAN EE cc EA PE E AAEE E seco tugs E sae ume aha 0d we cova wn ede udu A E trea ea adv nace anes a E 70 1 Welcome Finding information The computer comes with several resources to help you perform various tasks Resources For information about Getting Started e Computer features e How to connect to a wireless network e How to maximize battery life e How to protect the computer e How to care for the computer e How to install certain components e How to create a wired and or wireless network e How to set up the computer e Help to identify computer components e Regulatory and safety information e Battery disposal information e Computer specifications Help and Support e Operating system information NOTE For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en e Troubleshooting tools wwcontact_us html Software driver and BIOS updates e How to access technical support Safety amp Comfort Guide e Proper workstation setup posture health and work habits To access this guide e Electrical and mechanical safety information Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer Findi
25. eeeeeeeeeeeeees 36 USING a SClUP PASSWOMG siiiecitcecesaaghwendeeeisidiaustaacageseheedecr E eed ob aE A EE 36 Managing a setup password ccecceeceeeeeteeee tees ettneeeeeeeeeeaaeeeeeeeetiaeeeeeeeeeenaaees 37 Entering a setup password 1 00 eececceccecceceeeeeeeeeeeeeececaeceeeeeeeeeeeeseesecenecnieaaeeeeeeeeees 37 Using a power on PASSWOMT ec ceccecccecce cece eee e eee e aa aai aa a aaa iaaa 37 Managing a power on password ccecceeeee cece eee e eee eteteeeeeeeeeaaeeeeeeeenaaeeeeeeeeaaes 38 Entering a power on password cccccecceeeeeeeeeeeeeeeeeeteeeteeeeeteeteeeteeeseeeeeeeeeees 38 Requiring a power on password at restart cccccccceeeeeeeeeeeeeeeee tee eeeeeeeeneees 38 Installing a security Cable nersik A AA E AATE EN 39 vii Ti COMPS GIN Gl NIONA ata o i cada E a 40 USING a USB OVICG eren a E aoe ees 40 Comect ng a USB G6VICE sccoscendirirri r ede ee EE eaeecdi ete 40 SeCuUrING USB POMS siruri a aa aa raa EEA E TEE 41 Using the USB Storage Options utility eee reer eee eeeaeeeeeeeeeeeeeeaaae 41 12 Using Media Card Reader cards ecnrirn sasebsnacsnednebadsesadpenandsvyobonnceedersavssuss 42 inserting o digital card orescrrenecarogiiindisinaeriiiininn aE EEEE ARENA ANERER AEAN LTA 43 Removog a digital Car netesisir aiian E A cased ayee elegy aaweceeestns arcades 43 TS Using ExpreSs Car icici ccs secccceven seccse ina tidccceveda de dedevendadeccivedadeccccevedadcaddeviadececivensad
26. eo features Using the external monitor port The external monitor port connects an external display device such as an external monitor or a projector to the computer A To connect a display device connect the device cable to the external monitor port IOI Ey NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display the device and simultaneous display on both the computer display and the device Using multimedia 27 DisplayPort The DisplayPort connects a digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity A To connect a digital display device connect the device cable to the DisplayPort Ey NOTE Press fn f4 to switch the image between the display devices connected to the computer NOTE To remove the device cable press down on the connector latch to disconnect it from the computer 28 Chapter 7 Multimedia 8 Wireless About integrated wireless devices Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with a wireless local area network WLAN device This device connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WL
27. ep the mappings after the computer is restarted follow these steps 1 Disable the write filter cache during the current boot session or issue the commit command 2 Click Reconnect at logon Because a user logon cannot disable the write filter cache you can retain the mappings created by a user by logging off the user do not shut down or restart the computer logging back on as administrator and then disabling the write filter You can also assign the remote home directory by using the Local Users and Groups utility or by other means known to administrators Roaming profiles Write roaming profiles to the C drive The profiles need to be limited in size and will not be retained when the computer is restarted Ey NOTE For roaming profiles to work and be downloaded sufficient flash space must be available You might need to remove software components to free up space for roaming profiles Local drives 9 4 Applications Remote Desktop Connection The Remote Desktop Connection utility allows you to establish connections to a Windows Terminal Server or to access remote applications by using Microsoft Remote Desktop Protocol RDP For additional information on how to use the Microsoft Remote Desktop Connection utility go to the Microsoft Web site at http www microsoft com HP Remote Graphics Software RGS HP RGS is an advanced utility that allows a user to access and share the desktop of a remote computer over a stan
28. er the fbwfmgr boot command syntax use the following commands in the boot command variable of the command line e disable Disables the write filter on the next restart e enable Enables the write filter on the next restart File Based Write Filter 3 e displayconfig Displays all current configuration information for the write filter including filter state protected volumes list cache compression state overlay cache threshold cache pre allocation status and write through paths e overlaydetail Displays detail on the current overlay contents for all protected volumes including file and folder contents and memory used e addexclusion Adds a write through path to the exclusion list e removeexclusion Removes a write through path from the exclusion list e setthreshold Sets the overlay threshold value Using the File Based Write Filter configuration interface In addition to the DOS command line tool Windows Embedded includes a FBWF configuration interface You can access the FBWF interface by using the Windows Control Panel To access the FBWF interface follow these steps 1 Log on as an administrator 2 Select Start gt Control Panel 3 Select HP Write Filter Configuration The FBWF interface includes the following buttons e Enable Disable Write Filter Enable disable the FBWF so that data written to the protected media is cached or not e Enable Disable Cache Compression Enable disable cache comp
29. ernet files e Print spooling e User system temporary files Use the RAMDisk Configuration dialog box to configure the RAMDisk size If you change the size of the RAMDisk you will be prompted to restart for the change to take effect To permanently save the change disable the write filter cache or issue the commit command during the current boot session before restarting Drive C CAUTION If the available free space on the flash drive is reduced to below 3 MB the computer becomes unstable A write filter is used by the computer for security and to prevent excessive flash write activity Changes to the computer configuration are lost when the computer is restarted unless the write filter cache is disabled or a commit command is issued during the current boot session For additional information refer to HP Write Filters on page 3 Chapter 3 Configuration Saving files The computer uses an embedded operating system with a fixed amount of flash memory HP recommends that you save files that you want to retain on a server rather than on your computer Be careful of application settings that write to the C drive which resides in flash memory in particular many applications by default write cache files to the C drive on the local system If you must write to a local drive change the application settings to use the Z drive To minimize writing to the C drive update the configuration settings Mapping network drives To ke
30. es Additional cautions are included with the procedures to which they apply CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information observe these precautions Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that use X rays to check luggage moving on conveyor belts will not damage a drive Handling drives 47 Removing or replacing the service door CAUTION To prevent information loss or an unresponsive system Save your work and shut down the computer before adding or replacing a memory module or hard dri
31. es all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a Universal Serial Bus USB port When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows shutdown command Ey NOTE If the computer is in the Sleep state you must first exit Sleep before shutdown is possible 1 2 Save your work and close all open programs Select Start gt Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press cirlt alt delete and then click the Power button on the screen Press and hold the power button on the computer for at least 5 seconds Disconnect the computer from external power On models with a user replaceable battery remove the battery Shutting down the computer 17 Setting power options Using power saving states The computer has one power saving state that is enabled at the factory Sleep When Sleep is initiated the power lights blink and the screen clears Your computer is disconnected from the network
32. from a drive bay and before shipping storing or traveling with a drive o Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate on the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your bags CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance e If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately Traveling with the computer 65 e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e __If the computer has a wireless device or an HP Mobile Broadband Module installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations
33. g Using the audio out headphone jack Z WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices These notices are located in the printed Getting Started Guide CAUTION To prevent possible damage to an external device do not plug a single sound channel monaural connector into the headphone jack In addition to connecting headphones the headphone jack is used to connect the audio out function of an audio device such as external powered speakers or a stereo system When connecting a device to the headphone jack use only a 3 5 mm stereo plug When a device is connected to the headphone jack the speakers are disabled 26 Chapter 7 Multimedia Adjusting the volume You can adjust the volume using the following controls e Hotkeys To mute or restore speaker sound press volume mute button To decrease speaker sound press fn f6 Hold down the hotkey to decrease speaker sound incrementally To increase speaker sound press fn f7 Hold down the hotkey to increase speaker sound incrementally e Windows volume control a Click the Volume icon in the notification area at the far right of the taskbar b Increase or decrease the volume by moving the slider up or down e Program volume control Volume can also be adjusted within some programs Using the vid
34. g procedure to safely remove the digital card To remove a digital card follow these steps 1 Save your information and close all programs associated with the digital card 2 To eject the digital card press in on the card 1 and then remove it from the slot 2 On l Ey NOTE If the card does not eject pull the card out of the slot Inserting a digital card 43 13 Using ExpressCards An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot Your computer supports ExpressCard 34 cards Like standard PC Cards ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association PCMCIA Configuring an ExpressCard Install only the software required for your device If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install other software such as card services socket services or enablers that are supplied by the ExpressCard manufacturer 44 Chapter 13 Using ExpressCards Inserting an ExpressCard A CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use The ExpressCard sl
35. her system lt components turn off and power is conserved To exit Sleep briefly press the power button CAUTION To reduce the risk of information loss save your work before initiating Sleep The function of the fn f3 hotkey can be changed In all Windows operating system windows references to the sleep button apply to the fn f3 hotkey Using the keyboard 13 Hotkey combination Description Switches the screen image among display devices connected to the system For example if a fn f4 ior monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices that are receiving video information from the computer CE fn f6 Decreases speaker volume q a fn f7 Increases speaker volume Hi fn f8 Opens the Power Control Panel Applet which is used to configure power management i fn f9 Decreases the screen brightness level i fn f10 Increases the screen brightness level 14 Chapter5 Keyboard and pointing devices Using pointing devices To move the pointer slide your finger across the TouchPad surface in the direction you want the pointer to go Use the TouchPad buttons like the corresponding buttons on a
36. iety of risks The way you use your computer will determine which security features you need to use The Windows operating system offers certain security features Additional security features are listed in the following table Most of these additional security features can be configured in the Computer Setup utility referred to hereafter as Computer Setup NOTE Computer Setup is a non Windows utility accessed by pressing f10 when the computer is turned on or restarted When using Computer Setup you must use the keys on your computer to navigate and make selections To protect against Use this security feature Unauthorized use of the computer Power on authentication using passwords e Administrator passwords e User passwords Unauthorized access to Computer Setup f10 Setup password in Computer Setup Unauthorized reset of Computer Setup f10 passwords Stringent security feature in Computer Setup Unauthorized access to data Microsoft Windows Firewall An improved Microsoft Windows Firewall previously known as Internet Connection Firewall or ICF that prevents outside requests for data from entering the computer unless specifically allowed by the user NOTE For more information on firewall software refer to the firewall documentation or contact your firewall manufacturer for more information Unauthorized access to Computer Setup f10 settings and Setup password in Computer Setup other system identification inf
37. le BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options Main menu Select To do this System information e View and change the system time and date e View identification information about your computer e View specification information about the processor memory size and system BIOS Security menu Select To do this Administrator password Control access to Setup Utility Power on password Control access to your computer TPM Status Disable and enable select models only TPM Operation Select no operation and TPM status select models only Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory 62 Chapter 15 Computer Setup BIOS and Advanced System Diagnostics Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect System Tune Up This group of additional tests checks your computer to make sure that the main components a
38. ly clean and disinfect your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes Z CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Fibrous materials such as paper towels which can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display 64 Chapter 16 Routine care Cleaning the sides and cove
39. n microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 8 Audio out headphone jack Connects optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Getting Started guide NOTE When a device is connected to the jack the computer speakers are disabled 9 External monitor port Connects an external VGA monitor or projector NOTE The external monitor port is located on the rear of the computer 10 Speakers 2 Produce sound 11 Upgrade bay The upgrade bay can hold a weight saver option a hard drive or an optical drive that reads an optical disc NOTE On select models the optical drive also writes to an optical disc 12 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance For information regarding the status of the USB port contact your network administrator Using the audio in microphone jack The computer is equipped with a stereo dual channel microphone jack that supports an optional stereo array or monaural microphone Using sound recording software with external microphones allows for stereo recordings When connecting a microphone to the microphone jack use a microphone with a 3 5 mm plu
40. n deploy to another HP computer of identical model and hardware PYNOTE HP ThinState Capture is not a standalone utility and can only be accessed by the administrator from within the computer image Save all data on the USB flash drive prior to performing this procedure i 2 3 Select Start gt Control Panel gt HP ThinState Capture Click Next Insert a USB flash drive The USB flash drive letter and size are displayed The USB flash drive must be greater in size than the onboard flash drive Therefore if your computer has a 512 MB flash drive the USB flash drive must be 1 GB Click Capture Click Yes The HP ThinState Capture utility formats and makes the USB flash drive bootable HP ThinState Capture will now reboot the system Follow the on screen instructions You can now use the USB flash drive to deploy the captured image to another HP computer of the identical model and hardware HP ThinState Deploy To perform an HP ThinState deployment follow these steps 1 3 On the computer that will receive the captured image make sure that USB boot is first in the boot order in Computer Setup Insert the USB flash drive that was created by using HP ThinState Capture and then restart the computer Follow the on screen instructions After you remove the USB flash drive and cycle power to the system the image will unbundle This process can take 10 to 12 minutes Do not interrupt or cycle power to the comp
41. n external mouse Ey NOTE In addition to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Setting pointing device preferences To access Mouse Properties select Start gt Control Panel gt Mouse Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Turn the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button 2X ee S gt The following table shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the TouchPad is on Using pointing devices 15 Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse 16 Chapter 5 Keyboard and pointing devices 6 Power Ef NOTE A computer may have a power button or a power switch The term power button is used throughout this guide to refer to both types of power controls Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The shutdown command clos
42. n optical disc CD or DVD 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle Ey NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal before playback begins 56 Chapter 14 Hardware upgrades Removing an optical disc CD or DVD There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Using optical drives select models only 57 When the disc tray does not open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gen
43. ng information 1 2 Resources For information about HP website e Support information For U S support go to http www hp com go e Ordering parts and finding additional help contactHP For worldwide support go to http welcome hp com country us en e Accessories available for the device wwcontact_us html Limited Warranty Warranty information To access the warranty Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to h
44. ni i E T 62 S IE E E E E E E ante 62 DIAGMOSTICS MENU ostron an aT TE acetieetaraec cs 62 Using Advanced System DiaQnostics 0 0 0 0 cece eeeeeeee ee eenne tere eeeaeeeeeeeeaeeeeeeeeaeeeeseeiaeeeeeeeneeeeeseeates 63 TO ROUMO CARE inona aiiai 64 Cleaning your COMPUTER sss sieiiefeeecdstiagdeeetesticadewend stan adeestd stad apened stan dadeuiestdatiaggi shunting oaddedaedadaaenetss 64 Cleaning produis weesecciaeeieedecrvaandendieysdancieeevesdancdeeveneesud lueypebltadisweuhl N 64 Cleaning procedures tee eee 64 Cleaning the display scomcccccriceri eri Corren a A A 64 Cleaning the sides and cover esssseessrisseserrnnnrsinnasserennnnatninnadaettnnnanndannnaaaeeenna 65 Cleaning the TouchPad and keyboard esssseeseessssssrrssseserrrssserrrsssrrrrsssereennne 65 Traveling with the COmputer c2 0 cece ieee ienn e EAE TEERAA 65 e e ee a E P A E A 67 Quick troubleshooting sisusse a a a i aaa 67 The computer is unable to start up c cccecccecceecceeeeeeeeeeeeeeeeeeeeeaeeaaaaasaeaaeeaeeeaeeeeees 67 The computer screen iS blank ccccccceceeeeeeeeeeeeaeeeeeeeeeeeeeeseeeecaaaaeeeeeeeeeeeeeeeeeeetsncsiaeeees 68 The computer is on but is not responding ccccceceeeeeeeeeeeeeeceeenceeaeeeeeeeeeeeteeteesennnnaeess 68 The computer is unusually WaMiM 0 cscccccceceseecceescbancectensdhcdeceescunndeceh EE EEEE EE 69 The wireless network connection is NOt working 0 ccceeeeeeee eee ettte eee e eee etti
45. ock into the security cable slot on the computer 3 and then lock the cable lock with the key PYNOTE Your computer may look different from the illustration The location of the security cable slot varies by model Installing a security cable 39 11 Connecting hardware Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Devices can be connected to the computer or an optional docking device Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The computer has 4 USB ports A USB hub provides additional USB ports that can be used with the computer Ey NOTE To view the status of the USB ports go to the USB Storage Options utility For additional information refer to Securing USB ports on page 41 Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device A To connect a USB device to the computer connect the USB cable for the device to the USB port d 40 Chapter 11 Connecting hardware Securing USB ports The USB Storage Options utility gives the network administrator control over which users can access which USB ports on a local computer With the USB Storage O
46. omputer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 The wireless network connection is not working If a wireless network connection is not working as expected follow these suggestions Ey NOTE If you cannot connect to a corporate network contact the network administrator e Be sure that the wireless device is turned on and the wireless light on the computer is amber If the light is off press the wireless button to turn on the wireless device e Be sure that the computer display is open and the antennas are free from obstructions e Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on e Be sure that the wireless router or access point is turned on and properly connected to its power adapter and the cable or DSL modem and that the lights are on e Disconnect and then reconnect all cables and turn the power off and then back on Some external devices are not working The ExpressCard slot or the USB ports may be
47. omputer restarts Entering a power on password At the Power on Password prompt type your password using the same kind of keys you used to set the password and then press enter After 3 unsuccessful attempts to enter the password you must turn off the computer turn it back on and then try again Requiring a power on password at restart In addition to requiring that a power on password be entered each time the computer is turned on you can also require that a power on password be entered each time the computer is restarted To enable and disable this feature in Computer Setup follow these steps 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Use the arrow keys to select Security gt Password options and then press enier Use the arrow keys to select Enable or Disable in the Require password on restart field and then press f10 To save your preferences use the arrow keys to select File gt Save changes and exit Then follow the instructions on the screen 38 Chapter 10 Security Installing a security cable NOTE The security cable purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable l
48. ords in Windows Windows passwords Function Administrator password Protects access to a Windows administrator level account User password Protects access to a Windows user account Using administrator and user passwords You can log on to your computer either automatically or manually Automatic logon The factory setting for the computer is automatic logon Ey NOTE Only the network administrator can change automatic logon properties With automatic logon the Log On to Windows dialog box is bypassed which brings you directly to the Windows desktop Using passwords 35 To log on as a different user follow these steps A Click the arrow next to Shut down and then click Log off The Log On to Windows dialog box opens allowing you to manually enter the logon information Manual logon If the automatic logon is disabled by the network administrator log on as follows 1 In the Log On to Windows dialog box type your information in the User Name and Password boxes EY NOTE For a user the initial user name and password are both User For an administrator the initial user name and password are both Administrator HP strongly recommends the default passwords be changed before deploying into a production environment 2 Click OK Note the following considerations e To prevent unauthorized access to your information change your password as soon as possible after setup e Passwords are case sensiti
49. ormation Unauthorized removal of the computer Security cable slot used with an optional security cable 34 Chapter 10 Security Using passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the computer Note the following password considerations e Setup and power on passwords are set in Computer Setup and are managed by the system BIOS e Windows passwords are set only in the Windows operating system e f you forget the setup password that is set in Computer Setup you will not be able to access the utility If you have the stringent security feature enabled in Computer Setup and you forget the setup password or the power on password the computer is inaccessible and can no longer be used If you forget both the power on password and the setup password that are set in Computer Setup you cannot turn on the computer You can use the same password for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Write down your passwords and store them in a secure place away from the computer e Do not store passwords in a file on the computer The following tables list commonly used passwords and describe their functions Setting passw
50. osing of a user replaceable battery select models Only eeeeeeeeeeeeeeeeeeenteeeeeees 22 Using external AG PONET sisecce censuses can sghetediabepeced S S 23 Testing an AC adapter vs sniciten nti ini oar Goi ne een ee 24 T PACE MING GE an ann an a fs paracueass weeeeunes es aeedaieaas OE eameetnaee eee 25 Using MUMIME DA 0icecst eich TE A REE 25 vi Using the audio features si c s 8 3decactetacetaadaehagitaaeslanieaevs i Niyedaveid andes ERR 25 Using the audio in microphone jack 00 0 cee eeeeeeeeeeeeeeeeeeeeeeeteeeeeeetaeeeeeeeenaees 26 Using the audio out headphone jack 0 cece cece eeeeeeeeeeeeeeentaeeeeeeeeeenaaees 26 Adjusting the volume encierran needles Ea AA ERE 27 Using the video TEAlUNeS ocssnosiiren iiare RARE E ENTNER 27 Using the external monitor port eesseeeessrrieeeerrrrresrennnessrernnnaennnnnaanenannnneennan 27 Display PO eN R ANA 28 C o AANE 29 About integrated wireless devices i i scccceteeniedeeeies bevedieetiancdecuunin se ededuenteewseudiaae dewenuceiidednennn ed eiavined ee 29 Using wireless controls 0 20 cece eee ene terete ieee teen e terre neat eee tena aae eee eecaaeeeeeeeeaaeeeeseeeaeeeesenaeeeeeeeiaees 29 Using the wireless bUTOM onrececicccorsrcninerici iiien i rea EEE EA 29 Using operating system controls sssissrsiiserrrrniiininnranninnnn nanana inkRRKN NANNE EKAA NANNTEN ENNEN KARREN ENN 29 MUST VV LAIN Soa cea ae ea a A EEEE E en a em E E O E S 29 Setting u
51. ot may contain a protective insert To remove the insert follow these steps 1 Press in on the insert 1 to unlock it 2 Pull the insert out of the slot 2 To insert an ExpressCard follow these steps 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the ExpressCard slot and then push in on the card until it is firmly seated You will hear a sound when the device has been detected and a menu of available options may be displayed y NOTE The first time you insert an ExpressCard a message is displayed in the notification area to let you know the card is recognized by the computer NOTE An inserted ExpressCard uses power even when idle To conserve power stop or remove an ExpressCard when it is not in use Inserting an ExpressCard 45 Removing an ExpressCard CAUTION To prevent loss of data or an unresponsive system use the following procedure to safely remove the ExpressCard To remove an ExpressCard follow these steps 1 Save your information and close all programs associated with the ExpressCard 2 Release and remove the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 46 Chapter 13 Using ExpressCards 14 Hardware upgrades Handling drives A CAUTION Drives are fragile computer components that must be handled with care Refer to the following cautions before handling driv
52. owing states e Red lock EWF is disabled e Green lock EWF is enabled e Yellow lock EWF state will change on next boot If you are logged on as an administrator you can change the status of EWF by right clicking the icon and selecting the desired EWF state Ey NOTE Because the ewfmgr exe utility and the EWF status service execute separate code status changes by ewfmgr exe are not automatically reflected by the EWF status icon If you use the command line to modify the EWF right click the icon to refresh the status icon display click anywhere on the screen to close the context menu The status icon display is refreshed automatically when you make modifications through the EWF Control Panel utility The EWF utility always reflects the current status Enhanced Write Filter 7 8 3 Configuration Local drives The following sections describe the local drives on your computer Drive Z Drive Z HP RAMDisk is a virtual drive that is created from the system s physical RAM The RAMDisk will look and behave like a standard fixed disk drive but it is created at system startup and destroyed at system shutdown Therefore HP recommends that you do not store information or data on this virtual disk drive The RAMDisk is volatile memory space set aside for temporary data storage The following items are stored on the RAMDisk e Browser Web page cache e Browser history e Browser cookies e Browser cache e Temporary Int
53. p Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 a Se e yN Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 61 Updating the BIOS The next sections describe different ways of updating the BIOS Downloading SoftPaqs to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs To install BIOS updates from the HP website follow the steps below 1 Download the SoftPaq from the HP website 2 Click Run and then follow the on screen instructions to update the BIOS 7 NOTE Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the fi
54. pa WLAN a cccissseccieecibavaceeeedie dat REEE E EEEE 30 Connecting 10 a WLAN wis cicdeciecsaccedactensencccdeardbaandeadieviasdecddedueveudaccddanerdanddeliveendaibinandegs 31 Using wireless security features ec iceeeeeeee eee eeenne eter eeeeaaeeeeeeeeeaaeeeeeeeeeiaeeeeeeeeenaaes 31 Bi Local Sree ASC WN ICAN iss ce sas sc cscs siiiseeeaak vy acc ens tiv den sax nivseeenk un idadeus cannicenyiintaveoen va rsdo ena tadern vad eeeninicedenery 33 Connecting to a local area network 00 0 eee ee eennee terete eae eee ee deat eee eeeeaaaeeeeeeeeaaaeeeeeeeeaaeeeeeeeenaeeeenenaas 33 10 SGCUINY cecsstccdevccstccascorsscteaeccnszcceaseosart tease neadceedaectesttbencnenzecedacesdsebeadenradencewe censevbeedouaratuecteatvaaeed neneebecdconedeeecaonss 34 Protecing the COMPUTES ariccccsssentacteessaeetacdedssnateddbeds santa libedssaeue ANledasanen aiedisaein Adi addeaade AAA 34 USING PASSWOMKS sanen E dascethdvbadasnpthveda deaidaveete dageiacesda dared ead abee Saves 35 Setting passwords in WINdOWS c ccccececeee eee e etter eee teeta nee ee eee teaaeeeeeeeeaaeeeeeeeeeneeeeeeeenaes 35 Using administrator and user passwordS ceeccecceeeee eee ee cent eee eeeeaeeeeeeeeaaeeeeeeenaeeeeeneeaaes 35 Atomatic IOQOM side c isita seed edvstead S T 35 Manual logo iris ceasecdet deneddis iis nnana AE EEE 36 Administrator lOGOM esasan aa Aaa E E AAAS 36 Setting passwords in Computer Setup ccseeeseeeceecceecaeeceeeceeeeeeeeeeeeeeeee
55. pgrade bay toward you Remove the battery see Inserting or removing the battery on page 20 Remove the service door see Removing the service door on page 48 Loosen the upgrade bay screw 1 rr FS Se SS eS Using a flat bladed screwdriver gently push the tab to release the optical drive 2 S Remove the optical drive from the upgrade bay 3 To install an optical drive in the upgrade bay 1 Insert the optical drive into the upgrade bay 1 52 Chapter 14 Hardware upgrades 2 Tighten the upgrade bay screw 2 3 Replace the service door see Replacing the service door on page 49 4 Insert the battery see Inserting or removing the battery on page 20 5 Turn the computer right side up and then reconnect AC power and external devices to the computer 6 Turn on the computer Replacing memory modules The computer has one memory module compartment A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module Z CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object CAUTION To prevent information loss or an unresponsive system Shut down the computer before replacing memory modules Do not remove a memory module while the computer is on or in
56. ptions utility you can perform the following tasks e Enable storage devices e Allow read only access to devices e Disable storage devices Using the USB Storage Options utility To enable or disable the USB ports follow these steps 1 Select Start gt Control Panel gt USB Storage Security Options 2 Select the permissions for the computer and then click OK UsingaUSBdevice 41 12 Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers The Media Card Reader supports the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card 42 Chapter 12 Using Media Card Reader cards Inserting a digital card Z CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Media Card Reader CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then push in on the card until it is firmly seated a You will hear a sound when the device has been detected and a menu of available options may be displayed Removing a digital card Z CAUTION To prevent loss of data or an unresponsive system use the followin
57. r To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Z CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with the computer For best results follow these traveling and shipping tips e Prepare the computer for traveling or shipping Back up your information Remove all discs and all external media cards such as digital cards CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information remove the media from a drive before removing the drive
58. r Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions YNOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup 60 Chapter 15 Computer Setup BIOS and Advanced System Diagnostics To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setu
59. re functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 63 16 Routine care Cleaning your computer Cleaning products Use the following products to safe
60. ression e Enable Disable Cache Pre allocation Enable disable cache pre allocation e Set Cache Threshold Set the amount of RAM in MB that the FBWF cache can use Using the File Based Write Filter status utility The FBWF status utility creates an icon in the notification area of the taskbar that shows the status of the FBWF You can right click the icon to display and execute the available options 4 Chapter 2 HP Write Filters Ey NOTE Because the fowfmgr exe utility and the FBWF status service execute separate code status The FBWF Status icon displays the following states e Red lock FBWF is disabled e Green lock FBWF is enabled e Yellow lock FBWF state will change on next boot If you are logged on as an administrator you can change the status of FBWF by right clicking the icon and selecting the desired FBWF state changes made by fbwfmgr exe are not automatically reflected by the FBWF status icon If you use the command line to modify the FBWF right click the icon to refresh the status icon display click anywhere on the screen to close the context menu The status icon display is refreshed automatically when you make modifications through the FBWF Control Panel utility The FBWF utility always reflects the current status Enhanced Write Filter The Enhanced Write Filter EWF provides a secure environment for your computer by protecting it from undesired flash memory writes the operating system and functional software
61. running on external AC power the computer automatically switches to battery power if the AC adapter is disconnected from the computer or an AC power loss occurs y NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For information on increasing or decreasing display brightness see Identifying the hotkeys on page 13 Displaying the remaining battery charge A Move the pointer over the power meter icon in the notification area at the far right of the taskbar Inserting or removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery into place To remove the battery Z CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 20 Chapter6 Power 3 Remove the battery from the computer 2 Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually decreases as
62. scedi inasi 44 Configuring an ExpressCard ovis spieeteeisspeeetecutareeesteeviaicapeadessatadpeedessctanpeededuate apaeseduede spanedenetaageeeesieade 44 Inserting an ExpressCard iicii isiisctnohiede edie aa pada neice nang deeds ataeelereais 45 Removing an ExpressCard c cccccccceeeceeeeeeeeeeeeeeeeeeeeeeaeeeeeeceeeeaeeeeeeseeneaeeeeeeteeeeaaeeereseeeeiaeeeeesenaeenss 46 14 Hardware UPOQTAGES sccciitcsscceccctccesecscceccsstccccsccrestecesdeccasaneccdessassconecer endsencceressedcaccerensadseastesedsnncatesadassncaincas 47 AMONG OVS iisseiatecuesiancteeveustiseysetveaanetees O T TA 47 Removing or replacing the service GOOF eeeeeceeeeeeeeeeeee eee eeeeee eee eeeeeeeeeeeteneeaeeeeteeeaaeeeeseeeaeeeeseeeaeees 48 Removing the servic COOP x siievcceetecntctecnteciateaniectiad n E E 48 Replacing the servic doof eerror is iiien A A EAE 49 Replacing the hard drive o oo eeceeceeeeeeeeeeeee tere eeeeeeeee eee eeeeeeeeeeeceaeeeeeeeeseneaaeeeeeseeeeaaeeeeeseeeaeeeeneenaaeeees 50 Removing the hard Orive iss ceiiccett iietiten ceeded haan t T i diaee EEE EE 50 Installing Nard ANVE issnin EA NA 51 Replacing a drive in the upgrade bay ce eeeeeeeeeeeeeeeeeeeeeeeeeeee eee eeeeaaeeeeeeeeeaeeeeeeeeeaeeeeeteeeaeeeeeseaaeees 52 Replacing an optical Arve osrsisacircrnii ieaiai ei a a ER E a 52 Replacing memory MOduUleS i sisedsc vs cacceedsnewccccedsaaeeccedyanead caged AAN EIS ENEAN TERERAA AAE TAA 53 Using optical drives select mo
63. sed as an accessory from HP Resolving a low battery level when no power source is available e Save your work and shut down the computer Conserving battery power e Select low power use settings through Power Options in Windows Control Panel e Turn off wireless and LAN connections when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease screen brightness e Before you leave your work initiate Sleep or shut down the computer Storing a user replaceable battery select models only CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the user replaceable battery and store it separately To prolong the charge of a stored battery place it in a cool dry place 2 NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a user replaceable battery select models only A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the
64. set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The following illustration shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP 30 Chapter8 Wireless Connecting to a WLAN To connect to a WLAN follow these steps 1 Verify that the WLAN device is turned on If it is on the wireless light is white If the wireless light is amber press the wireless button 2 Open Network Connections by selecting Start gt Control Panel gt Network and Sharing Center Ey NOTE You must commit these changes in order for them to be saved For additional information refer to HP Write Filters on page 3 2 NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through your ISP and the user guide included with your wireless router and other WLAN eq
65. settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep follow these steps 1 Log on as an administrator select Start select Control Panel and then select Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 4 4 Click Save changes Setting power options 19 Using battery power Z WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP The computer runs on battery power whenever it is not plugged into external AC power Computer battery life varies depending on power management settings running programs display brightness external devices connected to the computer and other factors Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage If the computer contains a charged battery and is
66. t a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated 54 Chapter 14 Hardware upgrades c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 7 Replace the service door see Replacing the service door on page 49 8 Insert the battery see Inserting or removing the battery on page 20 9 Connect AC power and external devices to the computer 10 Turn on the computer Using optical drives select models only An optical drive such as a DVD ROM drive supports optical discs CDs and DVDs These discs store or transport information and play music and movies DVDs have a higher storage capacity than CDs Z CAUTION To prevent possible audio and video degradation or loss of audio or video playback functionality do not initiate Sleep while reading from a CD or DVD If Sleep is initiated during playback of a disc you may experience the following behaviors e Your playback may be interrupted e You may see a warning message asking if you want to continue If this message is displayed click No e You may need to restart the CD or DVD to resume audio and video playback Using optical drives select models only 55 Inserting a
67. ted at level 1 e commitanddisable Commits data in the overlay upon shutdown and disables EWF after the system reboots Using the Enhanced Write Filter configuration interface In addition to the DOS command line tool Windows Embedded includes an EWF configuration interface You can access the EWF interface by using the Windows Control Panel To access the EWF interface follow these steps 1 Log on as an administrator 2 Select Start gt Control Panel 3 Select HP Write Filter Configuration Chapter 2 HP Write Filters The EWF interface includes the following buttons e Enable Disable EWF Enables the Enhanced Write Filter so that data written to the protected media is cached in the overlays Disables the overlay on the specified protected volume e Overlay Configuration Displays the overlay information and is a combination of the information supplied when executing ewfmgr exe c Description and ewfmgr exe c Gauge from the DOS prompt e Clear Boot Command Clears the boot command from the DOS prompt Commit Data to Volume Commits all current level data in the overlay to the protected volume and resets the current overlay value to 1 Using the Enhanced Write Filter status utility The EWF status utility creates an icon in the notification area of the taskbar that shows the status of the filter You can right click the icon to display and execute the available options The EWF Status icon displays the foll
68. tery charge e To display the percentage of remaining battery charge and the current power plan move the pointer over the power meter icon e To access Power Options or to change the power plan click the power meter icon and select an item from the list 18 Chapter6 Power Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance Viewing the current power plan Use any of the following methods e Click the power meter icon in the notification area at the far right of the taskbar e Log on as an administrator select Start select Control Panel and then select Power Options Selecting a different power plan Use any of the following methods e Click the power meter icon in the notification area and then select a power plan from the list e Log on as an administrator select Start select Control Panel select Power Options and then select an item from the list Customizing power plans 1 Click the power meter icon in the notification area and then click More power options or Log on as an administrator select Start select Control Panel and then select Power Options 2 Select a power plan and then click Change plan
69. the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Remove the battery from the computer when it is not being used or charged if the computer contains a user replaceable battery e Store the user replaceable battery in a cool dry location e Select the HP Optimized setting in Power Options Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level y NOTE For additional information about the battery light see the Getting Started guide e The power meter icon in the notification area shows a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter on page 18 Using battery power 21 Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purcha
70. the computer screen or the external display or on both devices simultaneously When you press fn f4 repeatedly the image alternates among the computer display one or more external display devices and simultaneous display on all devices The computer is on but is not responding 68 If the computer is on but is not responding to software or keyboard commands turn off the computer by using the standard shutdown procedure 1 Save your work and close all programs 2 Click Start and then click Shut down If you are unable to turn off the computer with these steps try the following emergency shutdown procedures in the sequence provided until shutdown occurs CAUTION Emergency shutdown procedures result in the loss of unsaved information e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power and remove the battery Chapter 17 Troubleshooting The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating allow the computer to cool to room temperature Then be sure to keep all vents free from obstructions while you are using the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the c
71. these steps 1 Turn off the device 2 Disconnect it from the computer To disconnect a powered external device from the computer follow these steps 1 Turn off the device 2 Disconnect it from the computer 3 Unplug the AC power cord from the external device Using external drives 59 15 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key fo
72. tly on the paper clip until the tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case 58 Chapter 14 Hardware upgrades Using external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer USB drives include the following types e Hard drive module a hard drive with an adapter attached e DVD ROM Drive e DVD CD RW Combo Drive Using optional external devices NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer follow these steps A CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device from the computer follow
73. ttp welcome hp com country us en wwcontact_us html Chapter 1 Welcome 2 HP Write Filters The File Based Write Filter FBWF and the Enhanced Write Filter EWF provide two distinct ways to provide a secure environment for your computer by protecting it from unauthorized writes to storage and file systems FBWF operates at the file level and EWF operates at the sector level Only one write filter can be selected and active at one time File Based Write Filter The File Based Write Filter FBWF provides a secure environment for your computer by protecting it from undesired read and write access to write sensitive or read only storage FBWEFE has only two states enabled or disabled When FBWF is disabled all previous changes are lost Using the File Based Write Filter command line utility Windows Embedded includes the FBWF command line utility This utility enables you to issue a set of commands to the FBWF driver report the status of each protected overlay and report the format of the overall FBWF configurations By including the FBWF configuration interface in your configuration and building it into your image you enable use of the FBWF command line utility and the corresponding commands To use the FBWF command line utility follow these steps 1 Select Start gt Run 2 Type CMD in the Open field to access the system DOS prompt 3 Click OK 4 Type fowfmgr c atthe prompt 5 Press enter When you ent
74. uipment For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements Using wireless security features When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The most common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP When setting up a network use one or more of the following security measures e Wireless encryption Your computer supports three encryption protocols Wi Fi Protected Access WPA o Wi Fi Protected Access II WPA2 Wired Equivalent Privacy WEP 2 NOTE HP recommends that you select WPA2 which is the most advanced of the three encryption protocols The use of WEP encryption is not recommended because it can be overcome with little effort e Wi Fi Protected Access WPA and Wi Fi Protected Access II WPA2 use security standards to encrypt and decrypt data transmitted over the network Both WPA and WPA2 dynamically generate a new key for every packet and they also generate a different set of keys for each computer on the network To accomplish this WPA uses Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message
75. urned on Note the following characteristics of a power on password It is masked as it is set entered changed or deleted It must be set and entered with the same keys For example a power on password set with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric keypad number keys It can include any combination of up to 32 letters and numbers and is not case sensitive Using passwords 37 Managing a power on password A power on password is set changed and deleted in Computer Setup To set change or delete this password follow these steps 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Use the arrow keys to select Security gt Power On password and then press enter e To set a power on password type the password in the New password and Verify new password fields and then press f10 e Tochange a power on password type the current password in the Old password field type the new password in the New password and Verify new password fields and then press f10 e To delete a power on password type the current password in the Old password field and then press f10 To save your preferences use the arrow keys to select File gt Save changes and exit Then follow the instructions on the screen Your preferences go into effect when the c
76. uter 50 Chapter 14 Hardware upgrades Installing a hard drive To install the hard drive i noO o So S Insert the hard drive into the hard drive bay at an angle 1 and then lay the hard drive flat in the hard drive bay 2 Pull the plastic tab 3 toward the center of the computer to engage the hard drive with the connector Tighten the hard drive screws 4 TINI Replace the service door see Replacing the service door on page 49 Insert the battery see Inserting or removing the battery on page 20 Connect AC power and external devices to the computer Turn on the computer Replacing the hard drive 51 Replacing a drive in the upgrade bay On select models the upgrade bay only holds an optical drive Replacing an optical drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the optical drive from the upgrade bay Do not remove the optical drive while the computer is on or in the Sleep state If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system To remove an optical drive from the upgrade bay 1 Save your work Shut down the computer and close the display Disconnect all external hardware devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the u
77. uter during this process Microsoft Internet Explorer The Microsoft Internet Explorer browser is installed locally on the computer For information about Microsoft Internet Explorer go to the Microsoft Web site at http www microsoft com HP ThinState Capture 11 Windows Media Player Windows Media Player contains security performance and functionality improvements For more information about improvements to Windows Media Player go to the Microsoft Web site at http www microsoft com VMware View Manager View Manager a key component of VMware View is an enterprise class desktop management solution which streamlines the management provisioning and deployment of virtual desktops Using View Manager users are able to securely access virtual desktops hosted on VMware Infrastructure terminal servers blade PCs and remote computers For more information about VMware View Manager go to the VMware Web site at http www vmware com 12 Chapter4 Applications 5 Keyboard and pointing devices Using the keyboard Identifying the hotkeys A hotkey is a combination of the fn key 1 and either the esc key 2 or one of the function keys 3 To use a hotkey A Briefly press the fn key and then briefly press the second key of the hotkey combination Hotkey combination Description fn esc Displays system information fn f3 Initiates Sleep which saves your information in system memory The display and ot
78. ve If you are not sure whether the computer is off turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the service door Remove the service door to access the memory module slot hard drive regulatory label and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 20 2 With the battery bay toward you slide the service door release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release latch again 3 to release the service door 3 Slide the service door toward the front of the computer 4 and lift 5 to remove the cover 48 Chapter14 Hardware upgrades Replacing the service door Replace the service door after accessing the memory module slot hard drive regulatory label and other components To replace the service door 1 Tilt down the service door to align the front edge of the service door near the front edge of the computer 1 2 Insert the alignment tabs 2 on the rear edge of the service door with the notches on the computer 3 Slide the service door toward the battery bay until the service door snaps into place 4 With the battery bay toward you slide the service door release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the service door in place Slide the release lat
79. ve but user names are not Administrator logon To access the administrator logon screen in either automatic or manual logon mode follow these steps 1 Press and hold down the left shift key and then click Start 2 Click Shut Down and then click Log Off The Administrator logon screen is displayed You can use the HP Windows Logon Configuration Manager to permanently modify the default logon user Setting passwords in Computer Setup Computer Setup passwords Function Setup password Protects access to Computer Setup Power on password Protects access to the computer contents when the computer turns on or restarts Using a setup password The setup password in Computer Setup protects the configuration settings and system identification information in Computer Setup After this password is set it must be entered to access Computer Setup and to make changes using Computer Setup 36 Chapter10 Security Note the following characteristics of the setup password It is not interchangeable with a Windows administrator password although both passwords can be identical It is masked as it is set entered changed or deleted It must be set and entered with the same keys For example a setup password set with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric keypad number keys It can include any combination of up to 32 letters and numbers and is not case sensitive Managing a
80. wireless devices 29 Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software Ey NOTE To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Computers with WLAN devices support one or more of the following IEEE industry standards e 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz e 802 11b the first popular standard supports data rates of up to 11 Mbps and operates ata frequency of 2 4 GHz e 802 119 supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network e 802 11n supports data rates of up to 600 Mbps and operates at a frequency of 2 4 and or 5 GHz An 802 11n WLAN device is backward compatible with 802 11a 802 11b and 802 11g devices so they can operate on the same network Setting up a WLAN To

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