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HP LaserJet MFP Analog Fax Accessory 300 Setup and Install

1. 12 Click Finish 14 Chapter1 Setting up ENWW 13 Under Install Printer Software click Have Disk Add Printer Wizard Install Printer Software The manufacturer and mode determine which printer software to use Select the manufacturer and model of your printer If your printer came with an installation disk click Have Disk If your printer is not listed consult your printer documentation for compatible printer software Eb sare nannan nnan snn Tell me why driver signing is hiii 14 In the Install From Disk dialog box click Browse Install From Disk Insert the manufacturer s installation disk and then 7 make sure that the corect drive is selected below Copy manufacturer s files from By 15 Browse to and select the MFP Send Fax driver INF file extracted in step 1 E NOTE Two versions of the INF file are available a 32 bit version for Windows 2000 Windows XP and Windows Server 2003 and a 64 bit version for Windows XP Professional x64 Windows Server 2003 x64 and Windows Vista The following message displays if you select the wrong version of the file The specified location does not contain information about your printer 16 Click Open ENWW Installing the MFP Send Fax driver 15 17 Click OK 18 Under Install Printer Software click Next Add Printer Wizard Install Printer Software The manufacturer and mode determine which printer softw
2. e HP LaserJet 4345mfp Series User Guide e HP Color LaserJet 4730mfp User Guide e HP LaserJet 9040mfp 9050mfp User Guide e HP Color LaserJet 9500mfp User Guide To upgrade the MFP firmware and download the MFP Send Fax driver on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP use the following steps 1 View the configuration information on the MFP control panel to determine the current firmware version a On the MFP control panel touch Administration b Scroll to and touch Information c Scroll to and touch Configuration Status Pages d Scroll to and touchConfiguration Page The configuration page prints e The firmware datecode is listed in the section called Device Information 6 Chapter 1 Setting up ENWW ENWW NOTE The firmware datecode is in the following format YYYYMMDD XX XXX X The first string of numbers is the date where YYYY represents the year MM represents the month and DD represents the date For example a firmware datecode that begins with 20040225 represents February 25 2004 The second string of numbers represents the revision number of the firmware Go to Software amp driver downloads for your MFP a b c d Go to http www hp com Type the MFP model number in the Search text box and press Enter In the Select a product pane in the Search results window select the model number of the specific MFP where t
3. Installing the driver To install the MFP Send Fax driver by using the Add a Printer wizard in Windows use the following steps amp NOTE Ifusing the system software CD supplied with the MFP you can install the Send Fax driver by choosing the CUSTOM path To install the driver in Windows XP A ENWW In Windows Explorer double click the downloaded MFP Send Fax driver executable file to extract the driver files Click Start click Settings and then click Printers and Faxes In the Printer Tasks pane in the Printers and Faxes window click Add a printer In the Add Printer Wizard welcome dialog box click Next Installing the MFP Send Fax driver 9 5 Under Local or Network Printer select Local printer attached to this computer Click Next Add Printer Wizard Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use C Automatically detect and install my Plug and Play printer A network printer or a printer attached to another computer To set up a network printer that is not attached to a print server J use the Local printer option amp NOTE Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer The printer name is HP MFP Send Fax when the driver is installed on a local printer If you select A network printer or a printer attached to another com
4. cccceceeeececeeeeeeeeeeeeeeceaecaeeeeeeeeeeeeescaaaaesaeceeeeeeeeseesecsieeeeeees 37 Sending a fax by using the phone DOOK aaesseeessssrrisseerrreeerrsnnnasstninandtninnndasttnnnnaeeitannnadanannaaadanannnaeaa 40 Canceling a TAX JOD ciei sce cncece cee egaeseccecesdeete ccccuasaececesdadanceceaastaceesunaatedeccasinceessantadniecedesdacdeanavenacanseataces 44 Inserting special characters in the fax NUMDEM 0 0 00 eee ee eeteree terete ee etre ene eee eee teeee eee taaeeeeeetaeeeee 45 Editing the phone DOOK assesses ici cenndeacee A AEE ae aetna 46 Adding names to the phone BOOK 0 0 0 ceeeeececeeeee eee eeeeeeee eee eeeeeeeeeeeeseeeeaeeeeeteeeaaeeeteeenaaeeees 46 Adding groups to the phone book ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeseeeeaeeeseseaaeeeeeeeaaeeees 48 Removing names from the phone book ssssssssssesessrnnnnsssrnnetennnananannnanatennnadanannnaatednnnaanaan 48 Editing names in the phone book o oo cece e eee eeeeee eee eeeeeaaeeeeeeeeeeaaaeeeeeeseeenaeeeeeeseeeaaes 51 Exporting phone book entries to a comma separated values CSV formatted file 0 ee 54 Importing phone book entries from a CSV formatted file ccc cece cece cee e cette ttnn trenn rnnr nanne nnne nanen 55 Voicee Calls and RENES erisir nia a A Jevesteccnnetatdacennediacecs A O 56 Fax Calli REDON eiss s advcasnssadacctsnazaatiadana aiia a A ENE AA EE AANE EAA 56 Fax AGtivity OG craccoriannia a a i a a 56 T S Repo ssia a a dda ica a
5. Standard None Print E mail Address Company Name Voice Phone Number O Fine This Job Email Image Preview L Show Preview Before Sending Fax C Apply Defaults to this job Hep Print notification is printed on the default printer E mail notification is sent in an e mail message Type the e mail address in the E mail Address text box Setting the notification settings 61 NOTE The e mail function must be configured on the MFP in order to receive an e mail notification 4 Click OK NOTE To set all of the default information at the same time select the sender information fax quality cover page and preview settings and then click OK 62 Chapter 3 Configuration ENWW Setting the cover page information Standardize the look of the fax cover page by using a default cover page Fields are available for notes a subject line and a company logo or other image The cover page settings can be modified on the Fax Job tab for individual fax jobs To change the cover page information use the following steps 1 On the Setup tab click Edit Defaults 2 Under Include With Fax in the Default Settings dialog box select Cover Page Single recipient only Default Settings Sender information Sender Name Company Name Fax Number Voica Phone Number Fax Quality Resolution St O Fre Notification Notification This Job Type O
6. Billing Code text box does not appear on the Fax Job tab Enable billing codes and make the Billing code text box available on the Fax Job tab on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the MFP control panel press Menu Scroll to and touch FAX Scroll to and touch FAX SEND Scroll to and touch BILLING CODE Touch CUSTOM to open the billing code screen Use the up and down arrows to select the minimum number of digits in the billing code a oy Or ae ee iN Touch OK to enable billing codes 74 Chapter 4 Troubleshooting ENWW Enable billing codes and make the Billing code text box available on the Fax Job tab on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP 1 Touch Administration Scroll to and touch Initial Setup Scroll to and touch Fax Setup Scroll to and touch Fax Send Settings Scroll to and touch Billing Codes Touch Custom to open the billing code screen Use the up and down arrows to select the minimum number of digits in the billing code oP St Ss oe Sn Touch OK to enable billing codes The default fields do not refresh The information in the sender information fields on the Setup tab is updated the first time that the sender information is entered in the sender information fields in the Default Settings dialog box If the default sender information is changed later the sender inform
7. Bluetooth printer Make sure that your computer is connected to the network or that your Bluetooth or wireless printer is turned on amp NOTE Select Choose a local or network printer to install the MFP Send Fax driver on a network printer The printer name is HP MFP Send Fax when the driver is installed on a local printer If you select Add a network wireless or Bluetooth printer then the IP address of the computer is required Some features such as fax preview are not available if the driver is installed by using the network printer installation Point and Print The MFP Send Fax driver cannot be installed on a printer that is connected to the computer through a serial parallel or USB port It must be on a network 6 If your computer is already connected to the MFP under Choose a printer port select Use an existing port NOTE If your computer is not connected to the MFP go to step 8 ENWW Installing the MFP Send Fax driver 23 7 Inthe Use an existing port drop down menu select the name or IP address of the MFP Click Next and then go to step 12 r g2 Add Printer er Lx ype of port 24 Chapter1 Setting up ENWW 8 If your computer is not connected to the MFP select Create a new port under Choose a printer port a3 add printer i xi Ade Printer o Choose a printer port A printer portis a type of connection that allows your computer to exchange informatio
8. ENWW Installing the MFP Send Faxdriver 21 e The preview window opens if you selected Show Preview Before Sending Fax on the Setup tab On the toolbar click Send Fax HP MFP Send Fax Test Page Ele View GiSend Fax X cancel Fex fall i TOTEE P Ossspors Litetened bel 24 Two Poges eee 5 tee Deer eeetewe Stee dene TeeefereBeeepeeeSereter deer depeheeemere rebeeedes Page 1 of 2 page s A message appears asking if the test page printed Verify that the test page printed on the receiving fax machine and then click OK NOTE The test page is delivered to the fax number that you typed in the Fax Number text box on the Fax Job tab To install the driver in Windows Vista 1 In Windows Explorer double click the downloaded MFP Send Fax driver executable file to extract the driver files 2 Click Start click Control Panel and then click Printer NOTE The Printer menu is located under the Hardware and Sound heading 3 In the Printer window click the Add a printer button on the top menu bar 4 Inthe Add printer welcome dialog box click Next 22 Chapter1 Setting up ENWW 5 Under Choose a local or network printer click the Add a local printer button x Choose a local or network printer Use this option only if you don t have a USB printer Windows automatically installs USB printers when you plug them in Add a network wireless or
9. Email Include With Fax Coyer Page Notes Preview C Show Preview Before Sending Fax _ Apply Defauts to this job In the Notes text box type the default notes In the Subject text box type the default subject line Click Overlay to include an image on the cover page SS as 1S Browse to and select a bitmap image file such as a company logo NOTE The bitmap image is converted to grayscale on the cover sheet and is located in the top one third of the page 7 Click OK ENWW Setting the cover page information 63 NOTE To set all of the default information at the same time select the sender information fax quality notification and preview settings and then click OK amp NOTE When cover page is used with multiple recipients the preview will only show the cover page for the first recipient However the cover page will be sent separately for each recipient Only one recipient s name is shown on each cover page 64 Chapter 3 Configuration ENWW Setting the preview preference The preview preference can be set to automatically preview every fax job before it is sent To preview every fax job before it is sent use the following steps 1 On the Setup tab click Edit Defaults 2 Under Preview in the Default Settings dialog box select Show Preview Before Sending Fax to preview each fax automatically before it is sent When Show Preview Before Sending Fax is selected the Send button change
10. MFP Send Fax driver To uninstall the MFP Send Fax driver use the following steps To uninstall the MFP Send Fax driver in Windows XP i 2 3 4 5 6 7 Click Start click Settings and then click Printers and Faxes In the Printers and Faxes window right click the MFP printer where MFP Send Fax is installed and then click Delete Click Start click Settings and then click Printers and Faxes Right click in the Printers and Faxes window and then click Server Properties In the Print Server Properties dialog box click Drivers Select the MFP Send Fax driver and then click Remove Click OK To uninstall the MFP Send Fax driver in Windows Vista ENWW 1 Ss o m e Click Start click Control Panel and then click Printer In the Printers window right click the MFP printer where MFP Send Fax is installed and then click Delete Right click the Printers window and then click Server Properties In the Print Server Properties dialog box click the Drivers tab Select the MFP Send Fax driver and then click Remove Click OK Uninstalling the HP MFP Send Fax driver 31 32 Chapter1 Setting up ENWW 2 Faxing ENWW This chapter provides information about sending faxes and using the MFP Send Fax phone book Sending a fax to a single recipient Sending a fax to multiple recipients Sending a fax by using the phone book Canceling a fax job Inserting special characters in the fax number Editin
11. after the MFP Send Fax driver has been installed use the following steps 1 On the MFP control panel touch Administration Scroll to and touch Initial Setup Scroll to and touch Fax Setup Scroll to and touch Fax Send Settings Touch Custom to open the billing code screen 2 3 4 5 Scroll to and touch Billing Codes 6 7 Use the up and down arrows to select the minimum number of digits in the billing code 8 Touch OK to enable the billing code feature or touch Off to disable the billing code feature NOTE Ifthe billing code feature is enabled on the MFP a billing code entry is required for walk up fax jobs sent from the MFP 68 Chapter 3 Configuration ENWW 4 Troubleshooting Use the information in this chapter to troubleshoot general fax issues e Functional errors e Warning messages e Error messages ENWW 69 Functional errors The following sections describe issues that might occur when using the HP MFP Send Fax driver The test page does not print View the MFP Send Fax configuration information on the MFP control panel to determine if the driver installation was successful and the PC Fax Send feature is enabled To view the configuration information on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp use the following steps 1 On the MFP control panel press Menu 2 Scroll to and touch FAX 3 Scroll to and touch FAX SEND 4 Scroll to a
12. cover page is used with multiple recipients the preview will only show the cover page for the first recipient However the cover page will be sent separately for each recipient Only one recipient s name is shown on each cover page ENWW Sending a fax by using the phone book 41 9 Ifthe billing code feature is enabled type the billing code under Billing Information in the HP MFP Send Fax dialog box The billing code can be changed for any individual fax job HP MFP Send Fax 10 Tosend the fax to all of the fax recipients with the default sender fax quality notification information and preview preferences click Send NOTE Click the Setup tab on the HP MFP Send Fax dialog box to view the sender fax quality notification and preview settings This information can be changed for any individual fax job Click Send to send the fax 42 Chapter 2 Faxing ENWW 11 If you selected Show Preview Before Sending Fax on the Setup tab a preview of the fax job appears Review the fax for accuracy HP MFP Send Fax Test Page Eie View Gi Send Fax X Cancel Fox fal be e Two Pages x PO OsssjrrrlarohessrisjessBeee jerene petr Seer perSan Terjerat Windows XP wee Printer Test Page eRe rrteeedeee Tere heee meee bere EEEIEE theenhe Page 1 of 2 page s NOTE The preview function is not available when you use Point and Print Point and Print is a Windows feature that you can use to co
13. on the box on the Fax Job tab or the Setup tab Fax Job tab or the Setup tab A fax was sent with a path to a missing image file specified in Type a valid path to the image in the Image text box on the the Image text box on the Fax Job tab or the Setup tab Fax Job tab or the Setup tab A fax was sent with a path to an invalid file type specified inthe Type a valid path to a bitmap image in the Image text box on Image text box on the Fax Job tab or the Setup tab the Fax Job tab or the Setup tab 78 Chapter 4 Troubleshooting ENWW ENWW Table 4 1 Error messages continued The e mail address is not in a recognized format Do you still want to use it Cause Solution The e mail address in the E mail address text box on the Click Yes to send the e mail to the specified address Setup tab is not a valid e mail address Click No to return to the Setup tab to change the e mail address Reached maximum number of entries Cause Solution The Fax Recipients list contains the maximum number of fax The maximum number of fax numbers has been entered Send recipients the fax to any remaining recipients by using a separate fax job The Fax Recipients list is limited to 100 entries The phone book contains the maximum number of entries Remove entries in the phone book The phone book is limited to 10 000 entries Reached maximum number of entries in a group Cause Solution The maximum number of group entri
14. remove names from the phone book use the following steps 1 On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box click the book icon This opens the Add Recipients from Phone Book dialog box HP MFP Send Fax Fax Job Setup Fax To Recipient Name Fax Recipients v Name Fax Number required Company Name Add to Phone Book Include With Fax C Cover Page Notes ENWW Editing the phone book 49 2 In the Add Recipients from Phone Book dialog box highlight a name in the list and click Edit Phone Book Add Recipients From Phone Book 50 Chapter 2 Faxing ENWW 3 In the Edit Phone Book dialog box select the name that you want to delete and then click Delete Verify the delete in the CONFIRM dialog box Clicking Yes permanently deletes this entry from the Phone Book Edit Phone Book Phone Book Type name or select from list Name Number 555 1212 Add Entry Mary Johnson 5 1234 Add Group Export Editing names in the phone book NOTE You can edit names in the phone book on the Fax Job tab by clicking the book icon or on the Setup tab by clicking Edit Phone Book If you edit names from the Setup tab go to step 3 of this procedure ENWW Editing the phone book 51 To edit names in the phone book use the following steps 1 On the Fax Job tab unde
15. to the most current version available If the firmware has not been updated see Upgrading the MFP firmware and downloading the driver on page 5 Turn the MFP off and then turn it on again On the MFP control panel press Menu 2 3 4 Scroll to and touch FAX 5 Scroll to and touch FAX SEND 6 Scroll to and touch PC FAX SEND 7 Touch ENABLED 8 Touch EXIT Complete the firmware update on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP 1 Verify that the MFP firmware has been updated to the most current version available If the firmware has not been updated see Upgrading the MFP firmware and downloading the driver on page 5 Turn the MFP off and then turn it on again From the main screen touch Administration 2 3 4 Scroll to and touch Initial Setup 5 Scroll to and touch Fax Setup 6 Scroll to and touch PC Fax Send 7 Touch Enabled 8 Touch Save If PC FAX SEND or PC Fax Send still does not appear on the MFP control panel see the HP LaserJet MFP Analog Fax Accessory 300 Fax Guide to ensure that the analog fax accessory is configured correctly If the analog fax accessory is configured correctly and PC FAX SEND or PC Fax Send still does not appear on the MFP control panel contact HP Customer Care 72 Chapter 4 Troubleshooting ENWW The bitmap does not appear or print on the cover page The bitmap file will not appear or print on the
16. 00 dpi To set the fax quality use the following steps 1 On the Setup tab click Edit Defaults 2 Under Fax Quality in the Default Settings dialog box select the default quality for sending faxes Default Settings Sender information Sender Name Company Name Fax Number Voice Phone Number ay Fax Quality Resolution Standard Notification Notification None This Job Print O Email E mail Address Image Preview L Show Preview Before Sending Fax C Apply Defaults to this job 3 Click OK amp NOTE To setall of the default information at the same time select the sender information notification cover page and preview settings and then click OK 60 Chapter 3 Configuration ENWW Setting the notification settings The notification settings determine when and how notification of the status of an outgoing fax is sent ENWW To change the notification settings use the following steps 1 On the Setup tab click Edit Defaults 2 Under Notification in the Default Settings dialog box select when to receive notifications 3 Select the type of notification to send None notification is not sent This Job notification is sent when a fax is sent On Error notification is sent when an error occurs Default Settings Sender Information Sender Name Fax Quality Resolution Notification Notification Subject
17. HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 04 2008 Trademark Credits Windows and Windows XP are U S registered trademarks of the Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries All products mentioned herein may be trademarks of their respective companies Local country region laws may prohibit the use of this product outside of the countries regions specified It is strictly forbidden by law in most countries regions to connect nonapproved telecommunications equipment fax machines to public telephone networks ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protect
18. Log Voice Calls are not included in the Fax Activity Log by default Only the final attempt will be displayed in the Fax Activity Log T 30 Report Voice Calls will not cause a T 30 report to print All retry attempts will cause a T 30 report to print 56 Chapter 2 Faxing ENWW 3 Configuration This chapter provides information about configuring the default settings for the MFP Send Fax driver by using the Edit Defaults button on the Setup tab Setting the sender information e Setting the fax quality e Setting the notification settings e Setting the cover page information Setting the preview preference e Setting the fax driver printer preferences Setting the billing code configuration NOTE The default settings might have been set during the installation process ENWW 57 Setting the sender information The default sender information is included on all faxes that you send by using the MFP Send Fax driver including cover pages The sender information can be changed for individual faxes by using the text fields on the Setup tab NOTE To apply any changes to the current job only select the Apply Defaults to this job check box before exiting the Default Settings dialog box To set the default sender information use the following steps 1 On the Setup tab click Edit Defaults 58 Chapter 3 Configuration ENWW 2 Under Sender Information in the Default Settings dialog box type t
19. NF file are available a 32 bit version for Windows 2000 Windows XP Windows Server 2003 and Windows Vista and a 64 bit version for Windows XP Professional x64 Windows Server 2003 x64 and Windows Vista x64 The following message displays if you select the wrong version of the file The specified location does not contain information about your printer 14 Click Open ENWW Installing the MFP Send Fax driver 27 15 Click OK 16 Under Install the printer driver click Next g2 Add Printer D a 28 Chapter1 Setting up ENWW 17 In the Printer name text box the default name HP MFP Send Fax is displayed You can change this name by typing a new name in the text box a naa printer G Add Printer Type a printer name Printer name P MFP Send Fax JV Set as the default printer This printer will be installed with the HP MFP Send Fax driver 18 Click Next ENWW Installing the MFP Send Fax driver 29 19 A screen with a test page option is displayed To send a test fax to another machine click Print a test page NOTE Although the button option is labeled Print a test page no page is printed locally O Add Printer You ve successfully added HP MFP Send Fax To see if the printer is working correctly or to see troubleshooting information for the printer print a test page Print a test page 20 Click Finish 30 Chapter1 Setting up ENWW Uninstalling the HP
20. a comma separated values CSV formatted file You can export contact information from the phone book to a CSV file 1 You can export names from the phone book from the Fax Job or the Setup tab e Fax Job tab Click the book icon and then click Edit Phone Book in the Add Recipients from Phone Book dialog box e Setup tab Click Edit Phone Book 2 Inthe Edit Phone Book dialog box click Export to open the File Save As dialog box Type the path and file name of the exported CSV file and then click OK All currently saved phone book entries are written to the file If the file path and name already exist the existing CSV file is overwritten with the contents of the phone book 54 Chapter 2 Faxing ENWW Importing phone book entries from a CSV formatted file You can import contact information to the phone book from a properly formatted CSV file When importing from a CSV file the software assumes that the first record in the file is a header record so the contents of the first record are not imported If the CSV file entry is not properly formatted the program discards the entire record ENWW 5 You can import names into the phone book in the Fax Job or the Setup tab e Fax Job tab Click the book icon and then click Edit Phone Book in the Add Recipients from Phone Book dialog box e Setup tab Click Edit Phone Book In the Edit Phone Book dialog box click Import to open the File Open dialog box Highlight the file you
21. amp NOTE The billing code feature is optional Enable the billing code feature on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 6 7 On the MFP control panel press Menu Scroll to and touch FAX Scroll to and touch FAX SEND Scroll to and touch BILLING CODE Touch CUSTOM to open the billing code screen Use the up and down arrows to select the minimum number of digits in the billing code Touch OK to enable the billing code feature or touch OFF to disable the billing code feature 8 Chapter 1 Setting up ENWW EY NOTE Ifthe billing code feature is enabled on the MFP a billing code entry is required for walk up fax jobs sent from the MFP Enable the billing code on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP 1 oo NO fe Se SUN A On the MFP control panel touch Administration Scroll to and touch Initial Setup Scroll to and touch Fax Setup Scroll to and touch Fax Send Settings Scroll to and touch Billing Codes Touch Custom to open the billing code screen Use the up and down arrows to select the minimum number of digits in the billing code Touch OK to enable the billing code feature or touch Off to disable the billing code feature NOTE Ifthe billing code feature is enabled on the MFP a billing code entry is required for walk up fax jobs sent from the MFP
22. are to use Select the manufacturer and model of your printer if your printer came with an installation disk click Have Disk If your printer is not listed consult your printer documentation for compatible printer software Printers BHP MFP Send Fax Windows Update 16 Chapter 1 Setting up ENWW 19 In the Printer name text box under Name Your Printer type a name for the printer The default printer name is HP MFP Send Fax Add Printer Wizard Name Your Printer You must assign a name to this printer Type a name for this printer Because some programs do not support printer and server name combinations of more than 31 characters it is best to keep the name as short as possible Printer name HP MFP Send Fax Do you warnt to use this printer as the default printer O Yes No 20 Click Next ENWW Installing the MFP Send Fax driver 17 21 Under Printer Sharing click Next Add Printer Wizard Printer Sharing You can share this printer with other network users F you want to share this printer you must provide a share name You can use the suggested name or type a new one The share name will be visible to other network NOTE You can share the printer by selecting Share name on the Printer Sharing window The MFP Send Fax driver is then available for a Point and Print connection Some features such as fax preview are not available if the driver is accessed by using a P
23. asohessdrirjersBeos jerien beer Serebewe Stee dese Teej irana bere Sere pena Windows XP wes Printer Test Page eeheredeeadeer derebeaae Page 1 of 2 page s NOTE The preview function is not available when you use Point and Print Point and Print is a Windows feature that you can use to connect print or fax to a remote printer without using installation disks Files and configuration information are automatically downloaded from the print server to the client 11 Click View or use the zoom drop down menu to change the size of the document preview 12 Click the arrow buttons to navigate through the document 13 Click Send Fax to send the fax or click Cancel Fax to close the send fax driver 36 Chapter2 Faxing ENWW Sending a fax to multiple recipients To send a fax to a multiple recipients use the following steps 1 Open the document to be faxed in the software program in which it was created 2 Click File and then click Print 3 Select the HP MFP Send Fax driver from the list of printers 4 Click OK or Print NOTE Click the button that sends a document to the printer This might not be labeled the same way in all programs 5 Under Fax To in the HP MFP Send Fax dialog box type the recipient name fax number and company name The Recipient Name drop down box includes individual recipients as well as group names If the text box is blank and the drop down list is selected the drop down list contain
24. at the MFP e mail feature is configured optional e Configuring the billing code feature optional o Installing the driver Determining if the MFP supports the MFP Send Fax driver The most current versions of the MFP firmware contain support for the MFP Send Fax driver Determine if your MFP firmware supports the MFP Send Fax driver on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 Onthe MFP control panel press Menu 2 Scroll to and touch FAX 3 Scroll to and touch FAX SEND 4 Scroll to and touch PC FAX SEND NOTE If PC FAX SEND does not appear on your MFP menu upgrade the MFP firmware 5 Touch ENABLED 6 Touch EXIT Determine if your MFP firmware supports the MFP Send Fax driver on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP 1 On the MFP control panel touch Administration 2 Scroll to and touch Initial Setup 3 Scroll to and touch Fax Setup 4 Scroll to and touch PC Fax Send amp NOTE If PC Fax Send does not appear on your MFP menu upgrade the MFP firmware 5 Touch Enabled 6 Touch Save 4 Chapter 1 Setting up ENWW Upgrading the MFP firmware and downloading the driver To upgrade the MFP firmware and download the MFP Send Fax driver on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp use the following steps 1 View the configu
25. ation fields on the Setup tab are not refreshed The changes are saved but the information does not appear in the dialog box To show the new information exit from the MFP Send Fax driver and then restart the driver Changed settings do not take effect The MFP Send Fax driver captures MFP fax configuration information during installation If the MFP settings are changed after the driver is installed complete a manual update by using the Update Now feature to synchronize the driver with the MFP settings Normally closing and reopening the driver will automatically accomplish this process To synchronize the driver with the MFP settings by using Update Now use the following steps 1 Click Start click Settings and then click Printers and Faxes 2 Under Printer Tasks in the Printers and Faxes window right click the name of the MFP and then click Properties 3 In the HP MFP Send Fax Properties dialog box click Device Settings ENWW Functional errors 75 4 In the Automatic Configuration drop down menu select Update Now HP MFP Send Fax Properties General Sharing Pots Advanced Color Management Security Device Settings Q HP MFP Send Fax Device Settings Si Installable Options es Automatic Configuration Off Off Update Now 5 Click OK Changed settings do not take effect in a Point and Print installation If you are using a Point and Print installation the notificat
26. cover page if the bitmap file is too large The fax image rendering process will bypass rendering the image on the cover page if the performance of the computer would be significantly reduced Reduce the size of the bitmap to include it on the cover page The preview does not appear To see a preview of the fax job select Show Preview Before Sending Fax on the Setup tab A billing code is required after disabling the feature ENWW A billing code is required in the Billing Code text box on the Fax Job tab after the billing code feature has been disabled at the MFP To update the driver so that the Billing Code text box does not appear on the Fax Job tab use the following steps 1 Click Start click Settings and then click Printers and Faxes 2 Under Printer Tasks on the Printers and Faxes window right click the name of the MFP and then click Properties 3 In the HP MFP Send Fax Properties dialog box click Device Settings Functional errors 73 4 In the Automatic Configuration drop down menu select Update Now HP MFP Send Fax Properties General Sharing Pots Advanced Color Management Security Device Settings HP MFP Send Fax Device Settings Sil Installable Options o Automatic Configuration off off Update Now 5 Click OK The billing code text box does not appear If the billing code feature was disabled at the MFP when the MFP Send Fax driver was installed the
27. es has been exceeded Remove entries from the group Reached maximum number of group entries Cause Solution The group contains the maximum number of entries Remove entries from the group Data is not valid Cause Solution The file type or file format is incorrect The file must be a CSV file Mapping for minimum required fields not specified Cause Solution The mapping between the name and phone number fields at Import the file again In the Mapping dialog box select the minimum is not mapped to the CSV file correct mapping for the fields that are not mapping correctly Error messages 79 Table 4 1 Error messages continued Duplicate group name specified Cause Solution An identical group name exists Type in a new unique group name Export error Cause Solution The phone book could not be exported as a result of a file write Be sure the location where the phone book is to be saved is error or insufficient disk space not write protected and that disk space is available Import error Cause Solution The phone book could not be imported because valid entries Be sure the source CSV file is not corrupt and is organized for all fields could not be found or a duplicate entry exists correctly Eliminate duplicate entries before importing 80 Chapter 4 Troubleshooting ENWW 2008 Hewlett Packard Development Company L P www hp com UUM AT AT Q3701 91099
28. g the phone book Exporting phone book entries to a comma separated values CSV formatted file Importing phone book entries from a CSV formatted file Voice Calls and Retries 33 Sending a fax to a single recipient To send a fax to a single recipient use the following steps 1 2 3 4 A Open the document to be faxed in the software program in which it was created Click File and then click Print Select the HP MFP Send Fax driver from the list of printers Click OK or Print NOTE Click the button that sends a document to the printer This might not be labeled the same way in all programs Under Fax To in the HP MFP Send Fax dialog box type the recipient name fax number and company name The fax number is the only required information The Recipient Name drop down box includes individual recipients as well as group names If the text box is blank and the drop down list is selected the drop down list contains the 20 most recently used names sorted in alphabetical order If the drop down list contained text when you opened the drop down menu the list shows all matching entries The Recipient Name dropdown list holds a maximum of 20 entries After the maximum is reached a new entry replaces the oldest entry in the list HP MFP Send Fax Fax Recipients Company Neme ABC Company Add to Phone Book Clear Fields amp NOTE See Inserting special characters in the fax number on page 45 for a list
29. h ports Select the port you want your printer to use If the port is not listed you can create a new port Use the following por LPT 1 Recommended Printer Port Note Most computers use the LPT 1 port to communicate with a local printer f H jort should look something like this wy y Q N gt a Create a new port Type of port Standard TCP IP Port v 9 Inthe Type of port drop down menu select Standard TCP IP Port Click Next 12 Chapter1 Setting up ENWW 10 In the Add Standard TCP IPPrinter Port Wizard dialog box click Next Add Standard TCP IP Printer Port Wizard Welcome to the Add Standard TCP IP Printer Port Wizard You use this wizard to add a port for a network printer Before continuing be sure that 1 The device is turned on 2 The network is connected and configured To continue click Next Cancel ENWW Installing the MFP Send Fax driver 13 11 Under Add Port type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Name or IP address and 4 port name for the desired device Printer Name or IP Address Port Name NOTE The default port name is the name that you typed in the Printer Name or IP Address text box You can change this name by typing a new name in the Port Name text box
30. he HP MFP Send Fax driver In the File Download dialog box that opens click Save In the File Name text box on the Save As window that opens type the location on your computer where you want to save the MFP Send Fax driver file Installing the MFP Send Fax driver 7 5 f Click Save g After the file has been downloaded close the File Download dialog box if necessary Install the downloaded firmware file See the appropriate MFP user guide for instructions about installing the remote firmware update RFU e HP LaserJet M3035MFP and M3037MFP Series User Guide e HP LaserJet M4345MFP User Guide e HP LaserJet M5025MFP and M5035MFP User Guide Verifying that the MFP e mail feature is configured optional Configure e mail function on the MFP in order to receive an e mail notification when a fax has been sent by using the MFP Send Fax driver NOTE The e mail notification feature is optional See the appropriate MFP user guide for instructions about configuring the e mail function HP LaserJet 4345mfp Series User Guide HP Color LaserJet 4730mfp User Guide HP LaserJet 9040mfp 9050mfp User Guide HP Color LaserJet 9500mfp User Guide HP LaserJet M3035MFP and M3037MFP Series User Guide HP LaserJet M3037MFP User Guide HP LaserJet M4345MFP User Guide HP LaserJet M5025MFP and M5035MFP User Guide Configuring the billing code feature optional HP MFP Send Fax supports the use of billing codes when sending faxes
31. he default sender name company name fax number and voice phone number Default Settings Sender Information Sender Name Company Name Fax Number Voice Phone Number Fax Quality Resolution Standard O Fine Superfine Notification Notification None O This Job On Eror Type Print E mail Address Include With Fax C Cover Page Notes Subject Image Preview C Show Preview Before Sending Fax C Apply Defaults to this job amp NOTE The information in the sender information fields on the Setup tab is updated the first time that the sender information is typed in the sender information fields in the Default Settings dialog box If the default sender information is changed later the sender information fields on the Setup tab are not refreshed The changes are saved but the information does not appear in the dialog box To show the new information exit from the MFP Send Fax driver and then restart the driver 3 Click OK amp NOTE To set all of the default information at the same time select the fax quality notification cover page and preview settings and then click OK ENWW Setting the sender information 59 Setting the fax quality The fax quality setting defines the resolution that the MFP uses to send the fax The following are the available quality settings e Standard 200 x 100 dots per inch dpi e Fine 200 x 200 dpi e Superfine 300 x 3
32. he firmware will be installed In the Product Quick Links pane click Software amp driver downloads Download the most current firmware a Inthe Select operating system pane click Cross operating system BIOS Firmware Diagnostics etc b Ifthe date that is listed in the firmware table is more recent than the datecode that is printed on the MFP configuration page click Download next to the appropriate file amp NOTE Different firmware files are available for the various operating systems c Inthe File Download dialog box that opens click Save d In the File Name text box in the Save As window that opens type the location on your computer where you want to save the firmware update file e Click Save f After the file has been downloaded close the File Download dialog box if necessary If the CD that came with the MFP or fax accessory is not available download the MFP Send Fax driver a Click Back to return to the Select operating system pane b c d e NOTE Ifyou do not return to the Select operating system pane when you click Back see step 2 for instructions about navigating to it In the Select operating system pane click the appropriate operating system NOTE The MFP Send Fax driver is supported in Windows 2000 Windows XP Windows XP Professional x64 Windows Server 2003 Windows Server 2003 x64 and Windows Vista In the Driver table that appears click Download next to t
33. hone book or the Fax Job tab by clicking the book icon or on the Setup tab by clicking Edit Phone Book To populate the phone book use the following steps 1 On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box click the book icon This opens the Add Recipients from Phone Book dialog box HP MFP Send Fax eT Fax Job Setup Fax To Recipient Name Fax Recipients m Name Number Fax Number required Company Name Include With Fax C Cover Page Notes 46 Chapter2 Faxing ENWW 3 4 5 6 7 ENWW In the Add Recipients from Phone Book dialog box click Edit Phone Book This opens the Edit Phone Book dialog box In the Edit Phone Book dialog box click Add Entry to open the Add Entry to Phone Book dialog box Type the recipient name fax number and company name and then click OK Edit Phone Book Phone Book Type name or select from list Name Number John Smith 555 1212 Add Entry Add Group Click Edit Phone Book In the Add to Phone Book dialog box type the recipient name fax number and company name in the text boxes Add Entry to Phone Book Recipient Name Je ohn Smith Fax Number 555 1 212 Company Name ABC Incl Click OK In the Edit Phone Book dialog box click Add Entry to add additional names Click OK when you are finished adding names to the phone book Ed
34. ion billing code billing code length and fax enabled features cannot be refreshed by using the Update Now feature To make these setting changes take effect in a Point and Print installation delete the Send Fax printer and then reinstall the printer NOTE The fax preview function is not available when you use Point and Print 76 Chapter 4 Troubleshooting ENWW Warning messages The following warning messages might appear when you use the HP MFP Send Fax driver PC fax feature may be disabled at the MFP warning The PC fax feature may be disabled at the MFP warning appears if the driver port has been changed To update the configuration settings use the following steps 1 In the MFP Send Fax Warning message box click OK HP MFP Send Fax Warning The PC fax feature may be disabled at the MFP Before sending any faxes make sure that it is enabled Then update software configuration settings as described in the software Help 2 Verify that the MFP firmware has been updated to the most current version available Determining if the MFP supports the MFP Send Fax driver on page 4 3 Verify that the PC FAX SEND or PC Fax Send feature is enabled on the MFP Uninstalling the HP MFP Send Fax driver on page 31 ENWW Warning messages 77 Error messages If a fax problem occurs that prevents or interrupts sending or receiving a fax an error message is generated that helps determine the cause of the problem Here is a lis
35. ion Agency ENERGY STAR Table of contents 1 Setting up Understanding system requirements ceceeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeaeeeeeeneaeeeeeseeeaaeeeseeeaeeesenaeeees 2 Operating System renr Deets eee eet eee 2 DIS AWS E E Seca apis sade apis shade ech aniscuauaadhaedalssledent dats seauand E E E E 2 PIINE oenina E R ie dudenetebesdgdcnetenvsaacede i evaaaaetioieradsagiiarea 2 TIALOWANC E tudes vausadeneveyene E leveeiaeuenaedieeebeua E E 2 NGEWO acna a cabiysdnecciendyedebdeey eva ladencusthaapertesadanstpdviadiamadvesaceeeets 3 Installing the MFP Send Fax drive sec ciccc cececctcesaeedeesecetaa cctv iiini AEEA E 4 Determining if the MFP supports the MFP Send Fax driver 0 eeeeeeeeeeeeeeeeeeenenes 4 Upgrading the MFP firmware and downloading the driver eceecceceeeceeeeeeeenteeeeeeeenaees 5 Verifying that the MFP e mail feature is configured Optional c ceeeeceeeeeeeeeeeteeeeeeeeeee 8 Configuring the billing code feature Optional ce eeeeeeeeeeeeeeeeeeeeeeeeennaeeeeeeeetaeeeeeeeeeaaes 8 Stalling the dNVET crsrerresarciceiiciat anini ende E REE A T 9 Uninstalling the HP MFP Send Fax driver sesssessesersnnnrsnnneseeennnnnrannnanatennnaandannnaateennaaatannnaaenennaaanaana 31 2 Faxing Sending a fax toa single recipiant 2 1 4 sesceaecdtessedecesiediiaeeeediadedasaeeeMdlagd avabetedindanaseeddidieeagaeaedeeeddlie 34 Sending a fax to multiple recipients
36. iting the phone book 47 Adding groups to the phone book amp NOTE You can adda group to the phone book on the Fax Job tab by clicking the book icon or on the Setup tab by clicking Edit Phone Book If you add a group from the Setup tab go to step 3 of this procedure To add a group to the phone book use the following steps 1 On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box click the book icon This opens the Add Recipients from Phone Book dialog box In the Add Recipients from Phone Book dialog box highlight a name in the list and click Edit Phone Book In the Edit Phone Book dialog box click Add Group This opens the Add Group to Phone Book dialog box Type the group name into the Group Name text box and then type a name or select one from the list at the left of the dialog box Click Add to copy the selected name into the Members box When you have completed adding a group click OK NOTE You can verify contact information before adding the information to a group by clicking Details This opens the Details dialog box Verify the information and click OK or Cancel You cannot edit information in this dialog box Removing names from the phone book NOTE You can remove names from the phone book on the Fax Job tab by clicking the book icon or on the Setup tab by clicking Edit Phone Book If you remove names from the Setup tab go to step 3 of this procedure 48 Chapter 2 Faxing ENWW To
37. mation and preview preferences click Send NOTE Click the Setup tab on the HP MFP Send Fax dialog box to view the sender fax quality notification and preview settings This information can be changed for any individual fax job Click Send to send the fax 38 Chapter 2 Faxing ENWW 11 If you selected Show Preview Before Sending Fax on the Setup tab a preview of the fax job appears Review the fax for accuracy HP MFP Send Fax Test Page Eie View Gi Send Fax X Cancel Fox fal be e Two Pages x PO OsssjrrrlarohessrisjessBeee jerene petr Seer perSan Terjerat Windows XP wee Printer Test Page eRe rrteeedeee Tere heee meee bere EEEIEE theenhe Page 1 of 2 page s NOTE The preview function is not available when you use Point and Print Point and Print is a Windows feature that you can use to connect print or fax to a remote printer without using installation disks Files and configuration information are automatically downloaded from the print server to the client 12 Click View or use the zoom drop down menu to change the size of the document preview 13 Click the arrow buttons to navigate through the document 14 Click Send Fax to send the fax or click Cancel Fax to close the send fax driver ENWW Sending a fax to multiple recipients 39 Sending a fax by using the phone book To send a fax by using the phone book use the following steps 1 Open the document to be faxed i
38. n the software program in which it was created 2 Click File and then click Print 3 Select the HP MFP Send Fax driver from the list of printers 4 Click OK or Print NOTE Click the button that sends a document to the printer This might not be labeled the same way in all programs 5 Under Fax To in the HP MFP Send Fax dialog box click the book icon HP MFP Send Fax Fax Job Setup Fax To Recipient Name Fax Recipients Il m Name Number Fax Number required Company Name Include With Fax C Cover Page Notes 40 Chapter2 Faxing ENWW 6 Inthe Add Recipients From Phone Book dialog box select the name of each fax recipient and click To gt to populate the Fax Recipients field Add Recipients From Phone Book Type name or select from list Fax Recipients i Name Number Name John Smith 555 1212 Mary Johnson 5 1234 Mary Johnson 5 1234 lt Edit Phone Book 7 After you have added all of the fax recipients to the Fax Recipients field click OK amp NOTE The maximum number of fax recipients is 100 8 The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box This information can be changed for any individual fax job NOTE To set the default cover page settings for all faxes see Configuration on page 57 NOTE When
39. n with a printer Use an existing port LPT1 Printer Port nd Create a new port Type of port Standard TCP IP Port 9 Inthe Type of port drop down menu select Standard TCP IP Port Click Next ENWW Installing the MFP Send Fax driver 25 10 Under Type a printer hostname or IP address type the MFP printer name or IP address in the Hostname or IP address text box and then click Next 2 Add Printer hmm z Add Printer Type a printer hostname or IP address Device type Hostname or IP address Port name V Query the printer and automatically select the driver to use Autodetect amp NOTE The default port name is the name that you typed in the Hostname or IP address text box You can change this name by typing a new name in the Port name text box 26 Chapter 1 Setting up ENWW 11 Under Install the print driver click Have Disk x G Add Printer Select the manufacturer and model of your printer If your printer came with an installation Efe disk click Have Disk If your printer is not listed consult your printer documentation for compatible printer software Tell me driver signing is important 12 In the Install From Disk dialog box click Browse Install From Disk x make sure that the correct drive is selected below 13 Browse to and select the MFP Send Fax driver INF file extracted in step 1 amp NOTE Two versions of the I
40. nd touch PC FAX SEND 5 Touch ENABLED 6 Touch EXIT If PC Fax Send is not in menu go to PC FAX SEND or PC Fax Send does not appear on the MFP control panel on page 72 To view the configuration information on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP use the following steps 1 On the MFP control panel touch Administration 2 Scroll to and touch Initial Setup 3 Scroll to and touch Fax Setup 4 Scroll to and touch PC Fax Send 5 Touch Enabled 6 Touch Save If PC Fax Send is not in menu go to PC FAX SEND or PC Fax Send does not appear on the MFP control panel on page 72 The e mail notification is disabled The e mail notification type is disabled under Notification on the Setup tab in the HP MFP Send Fax dialog box because the e mail function is not enabled on the MFP See the appropriate user guide for instructions about configuring the e mail function e HP LaserJet 4345mfp Series User Guide e HP Color LaserJet 4730mfp User Guide 70 Chapter 4 Troubleshooting ENWW e HP LaserJet 9040mfp 9050mfp User Guide e HP Color LaserJet 9500mfp User Guide To update the HP MFP Send Fax settings after enabling the e mail feature on the MFP use the following steps 1 Click Start click Settings and then click Printers and Faxes 2 Under Printer Tasks in the Printers and Faxes window right click the name of the MFP and then click Prope
41. nnect print or fax to a remote printer without using installation disks Files and configuration information are automatically downloaded from the print server to the client 12 Click View or use the zoom drop down menu to change the size of the document preview 13 Click the arrow buttons to navigate through the document 14 Click Send Fax to send the fax or click Cancel Fax to close the send fax driver ENWW Sending a fax by using the phone book 43 Canceling a fax job Three methods are available to cancel a fax job on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 Click Cancel Fax in the fax preview window 2 On the MFP control panel press the fax icon and then press the red Stop Cancel button NOTE The status message Cancelling job displays on the MFP when the red Stop Cance button is pressed to cancel the fax 3 On the MFP control panel cancel faxes by using the fax menus a Onthe MFP control panel press Menu b Scroll to and touch FAX c Scroll to and touch CANCEL CURRENT TRANSMISSION amp NOTE Scroll to and touch CANCEL ALL PENDING TRANSMISSIONS to cancel all of the pending fax transmissions d Touch EXIT One method is available to cancel a fax job on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP 1 On the MFP control panel press the red Stop button amp NOTE A me
42. nu displays that lists the active jobs that can be canceled 2 Select the desired item to cancel and touch OK 44 Chapter 2 Faxing ENWW Inserting special characters in the fax number The Fax Number text field accepts special characters in addition to the numbers 0 through 9 ENWW Table 2 1 Special characters Special Character Function Use a hyphen in the fax number to make the number easier to read Use parenthesis in the fax number to make the number easier to read Use an opening and closing bracket to hide a portion of the fax number so that it does not print on the fax cover sheet call reports or e mail confirmations For example a fax number might include a calling card access code Type brackets around the calling card access code portion of the fax number to prevent showing this information The asterisk is transmitted as a touch tone The number sign is transmitted as a touch tone A comma represents a 2 second pause when the fax number is dialed Use multiple commas for a longer pause during dialing Inserting special characters in the fax number 45 Editing the phone book The phone book can be used to store the contact information that appears under Fax To in the HP MFP Send Fax dialog box Names can be added and removed from the phone book The MFP Send Fax phone book can be imported and exported Adding names to the phone book NOTE You can add names to the p
43. of special characters that you can use in the Fax Number text field 34 Chapter 2 Faxing ENWW 6 Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book This step is optional NOTE Click Clear Fields to remove all of the values in the Recipient Name Fax Number and Company Name text boxes 7 The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box This information can be changed for any individual fax job amp NOTE To set the default cover page settings for all faxes see Configuration on page 57 8 Ifthe billing code feature is enabled type the billing code under Billing Information in the HP MFP Send Fax dialog box The billing code can be changed for any individual fax job HP MFP Send Fax 9 Tosend the fax with the default sender fax quality notification information and preview preferences click Send NOTE Click the Setup tab in the HP MFP Send Fax dialog box to view the sender fax quality notification and preview settings This information can be changed for any individual fax job Click Send to send the fax ENWW Sending a fax to a single recipient 35 10 If you selected Show Preview Before Sending Fax on the Setup tab a preview of the fax job appears Review the fax for accuracy amp HP MFP Send Fax Test Page Eie View GiSend Fax Xconcet Fox fall t e Two Poges x PR Osssjrrrl
44. oint and Print connection 22 Under Print Test Page select Yes to print a test page and then click Next 18 Chapter1 Setting up ENWW Add Printer Wizard Print Test Page To confirm that the printer is installed properly you can print a test page Do you want to print a test page amp NOTE Selecting Yes to print a test page sends a fax No page is printed a Inthe Completing the Add Printer Wizard dialog box click Finish to complete the wizard and continue sending a test fax ENWW Installing the MFP Send Fax driver 19 b In the HP MFP Send Fax dialog box click the Fax Job tab HP MFP Send Fax lt lt Fax Job Setup Sender information Sander Name Fax Number Company Name Voice Phone Number Fax Qualty Resol tion Sagdad Notification Notification Ngre Type O fmt Email Address Pre View C Show Preview Before Sending Fax NOTE The Setup information is not required to send a test page To set the default sender information and fax settings for all faxes see Configuration on page 57 20 Chapter1 Setting up ENWW c Inthe Fax Number text box under Fax To type the fax number where the test page will be sent click To gt to enter the number in the Fax Recipients list HP MFP Send Fax Fax Job Setup Becipiert Name Fax Number Company Name include Wih Fax C Cover Page Single recipient only Notes Subject mage d Click Send
45. ortcuts Paper Quality Services m Device services In Deyice and Supplies Status aala Launch Embedded Web Server amp NOTE See the appropriate MFP user guide for more information about the Embedded Web server 5 To save any changes to the default settings and close the dialog box click OK ENWW Setting the fax driver printer preferences 67 Setting the billing code configuration HP MFP Send Fax supports the use of billing codes when sending faxes To enable or disable the billing code feature on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp through the MFP control panel after the MFP Send Fax driver has been installed use the following steps 1 On the MFP control panel press Menu Scroll to and touch FAX Scroll to and touch FAX SEND Touch CUSTOM to open the billing code screen 2 3 4 Scroll to and touch BILLING CODE 5 6 Use the up and down arrows to select the minimum number of digits in the billing code 7 Touch OK to enable the billing code feature or touch OFF to disable the billing code feature NOTE Ifthe billing code feature is enabled on the MFP a billing code entry is required for walk up fax jobs that you send from the MFP To enable or disable the billing code feature on the HP LaserJet M3035MFP M3027MFP M4345MFP M5025MFP M5035 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP through the MFP control panel
46. puter then the IP address of the computer is required Some features such as fax preview are not available if the driver is installed by using the network printer installation Point and Print The MFP Send Fax driver cannot be installed on a printer that is connected to the computer through a serial or parallel port It must be on a network 6 If your computer is already connected to the MFP under Select a Printer Port select Use the following port NOTE If your computer is not connected to the MFP go to step 8 10 Chapter1 Setting up ENWW 7 Inthe Use the following port drop down menu select the name or IP address of the MFP Click Next and then go to step 13 Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port Use the following pot LPT1 Recommended Printer Port LPT1 Recommended Printer Port Note Most computers uy PT2 Printer Port The connector for this pi PT3 Printer Port COMA Serial Port FILE Print to File DOT4_001 HP OfficeJet Series 500 IR Local Port Create a new port Type of port ENWW Installing the MFP Send Faxdriver 11 8 If your computer is not connected to the MFP select Create a new port under Select a Printer Port Add Printer Wizard Select a Printer Port Computers communicate with printers throug
47. r Fax To in the HP MFP Send Fax dialog box click the book icon HP MEP Send Fax Fax Job Setup Fax To Recipient Name Fax Recipients l 7 required Fax Number r To gt Company Name Add to Phone Book Clear Fields Include With Fax C Cover Page Notes 52 Chapter2 Faxing ENWW 2 Inthe Add Recipients From Phone Book dialog box select the name that you want to edit and then click Edit Phone Book This opens the Edit Phone Book dialog box Add Recipients From Phone Book Type name or select from list Fax Recipients Name Number John Smith 555 1212 Mary Johnson 5 1234 lt Edit Phone Book 3 In the Edit Phone Book dialog box highlight an existing name and click Edit The Edit Phone Book Entry dialog box opens and displays the current contact information Edit the Recipient Name Fax Number and Company Name as needed and click OK This returns you to the Edit Phone Book dialog box Recipient Name Fax Number Company Name amp NOTE To review contact information before sending the fax select a name in the Edit Phone Book dialog box and click Details The Details dialog box opens Verify the information and click OK or Cancel You can not edit information in this dialog box 4 Click OK when you are done editing ENWW Editing the phone book 53 Exporting phone book entries to
48. ration information on the MFP control panel to determine the current firmware version a On the MFP control panel press Menu b Touch INFORMATION c Touch PRINT CONFIGURATION The configuration page prints d The firmware datecode is listed in the section called Device Information NOTE The firmware datecode is in the following format YYYYMMDD XX XXX X The first string of numbers is the date where YYYY represents the year MM represents the month and DD represents the date For example a firmware datecode that begins with 20040225 represents February 25 2004 The second string of numbers represents the revision number of the firmware 2 Go to Software amp driver downloads for your MFP a b c d Go to http www hp com Type the MFP model number in the Search text box and press Enter In the Select a product pane in the Search results window select the model number of the specific MFP where the firmware will be installed In the Product Quick Links pane click Software amp driver downloads 3 Download the most current firmware a A ENWW In the Select operating system pane click Cross operating system BIOS Firmware Diagnostics etc If the date that is listed in the firmware table is more recent than the datecode that is printed on the MFP configuration page click Download next to the appropriate file NOTE Different firmware files are available for the various operating
49. rties 3 In the HP MFP Send Fax Properties dialog box click Device Settings 4 Inthe Automatic Configuration drop down menu select Update Now HP MFP Send Fax Properties General Sharing Ports Advanced Color Management Security Device Settings About HP MFP Send Fax Device Settings Si Installable Options f Automatic Configuration off vi Update Now 5 Click OK An e mail confirmation is not received No e mail confirmation is sent if the receiving fax machine does not answer or is busy or if the number of redials that is configured on the MFP has not been reached After the MFP has reached the configured number of redials a confirmation notification is sent ENWW Functional errors 71 PC FAX SEND or PC Fax Send does not appear on the MFP control panel PC FAX SEND or PC Fax Send does not appear on the MFP control panel after installing the MFP Send Fax driver Firmware is packaged in bundles called remote firmware updates RFUs These bundles contain firmware updates for the MFP and different sub systems located in the MFP When the RFU bundle is sent to the MFP the MFP sends the individual firmware updates to its other sub systems Sometimes not all of these updates happen at the same time Complete the firmware update on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 Verify that the MFP firmware has been updated
50. s the 20 most recently used names sorted in alphabetical order If the drop down list contained text when you opened the drop down menu the list shows all matching entries The Recipient Name drop down list holds a maximum of 20 entries After the maximum is reached a new entry replaces the oldest entry in the list HP MFP Send Fax Fax Job Setup Recipiert Name Fax Recipients John Sm h Nama Eax Number 555 1212 Company Neme ABC Company Add to Phone Book NOTE The fax number is the only required information Inserting special characters in the fax number on page 45 for a list of special characters that you can use in the Fax Number text field ENWW Sending a fax to multiple recipients 37 6 Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book This step is optional NOTE Click Clear Fields to remove all of the values in the Recipient Name Fax Number and Company Name text boxes 7 Click To gt to add the recipient information to the Fax Recipients field 8 Repeat steps 5 through 7 for each fax recipient The fax is sent to all of the names that appear in the FaxRecipients field 9 Ifthe billing code feature is enabled type the billing code under Billing Information in the HP MFP Send Fax dialog box The billing code can be changed for any individual fax job HP MFP Send Fax 10 To send the fax with the default sender fax quality notification infor
51. s to Preview and Send 3 Click OK NOTE To set all of the default information at the same time select the sender information fax quality notification and cover page settings and then click OK ENWW Setting the preview preference 65 Setting the fax driver printer preferences To set the basic MFP Send Fax driver printing options through Windows use the following steps 1 Click Start click Settings and then click Printers and Faxes 2 On the Printers and Faxes window right click HP MFP Send Fax and then click Printing Preferences 3 Inthe HP MFP Send Fax Document Properties dialog box click Paper Quality to set the default paper and quality properties To save the settings and close the dialog box click OK i HP MFP Send Fax Printing Preferences xi Advanced Printing Shortcuts Paper Qualty Services m Paper Options Page size 8 5 x Llinches Letter Y amp NOTE The Advanced tab on the HP MFP Send Fax Document Properties dialog box does not contain any information that affects the MFP Send Fax driver This tab is a standard Windows tab and cannot be removed for this driver 66 Chapter3 Configuration ENWW Click Services to check the status of the printer and supplies or to start the embedded Web server The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP IP port HP MFP Send Fax Printing Preferences A x Advanced Printing Sh
52. stttttttttttt rttr tEn ESE nn SEEE SE EEEE EEEE EEE EEEE EE EEEE nn Ennen 73 A billing code is required after disabling the feature cece cece eter eeeeeeeeeeeeeeaaeeees 73 The billing code text box does not appear cee eee eee eeeceeeeceeceeceeeeeeeeeeeeeeeeeeeeteeeeeesnsneaeeas 74 The default fields do not refresh ccccceccecceceeceeceeceeeaeeaeeeeeeeeeeeeeeeeeeeeeeeeettedtegeeneeeeeeenas 75 Changed settings do not take effect 00 eee in eee anne eee errr tieeeeeerteeeeeeerenea 75 Changed settings do not take effect in a Point and Print installation eeee 76 Warning MESSAGES 2 ceiedevedecedctaveswHddeveieiiecereiovtideaelaeatactde peeestdadeuesstiata ceed E det eutete eee 77 PC fax feature may be disabled at the MFP warning ccccccseeeeeeeeeeeeeeeeteeeeeneaaeeeees 77 EMmOrMe SSag OS cisissccdesi scaresces Shanske d Sbvedatedchnadecdacsete deuce snyenactaent N Schtadaaetsevees 78 ENWW 1 Setting up You can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to one or more HP multifunction peripherals MFP After it is installed the driver can be accessed by printing to the MFP Send Fax driver This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks Install the fax driver e Send faxes e Configure fax settings e Troubleshoot problems ENWW 1 Understanding s
53. systems In the File Download dialog box that opens click Save In the File Name text box in the Save As window that opens type the location on your computer where you want to save the firmware update file Click Save After the file has been downloaded close the File Download dialog box if necessary Installing the MFP Send Fax driver 5 4 Ifthe CD that came with the MFP or fax accessory is not available download the MFP Send Fax driver a Click Back to return to the Select operating system pane NOTE If you do not return to the Select operating system pane when you click Back see step 2 for instructions about navigating to it b Inthe Select operating system pane click the appropriate operating system NOTE The MFP Send Fax driver is supported in Windows 2000 Windows XP Windows XP Professional x64 Windows Server 2003 Windows Server 2003 x64 and Windows Vista c Inthe Driver table that appears click Download next to the HP PC Send Fax driver d In the File Download dialog box that opens click Save e Inthe File Name text box on the Save As window that opens type the location on your computer where you want to save the MFP Send Fax driver file f Click Save g After the file has been downloaded close the File Download dialog box if necessary 5 Install the downloaded firmware file See the appropriate MFP user guide for instructions about installing the remote firmware update RFU
54. t of messages and their cause solution Table 4 1 Error messages At least one fax number is required Cause Solution A fax number was not typed in the Fax Number text box on Type a fax number in the Fax Number text box on the Fax the Fax Job tab Job tab Missing required information Billing Code Cause Solution A billing code was not typed in the Billing Code text box on Type a billing code in the Billing Code text box on the Fax the Fax Job tab This error only occurs when billing code Job tab feature is enabled The billing code must be at least n digits Cause Solution The billing code was configured on the MFP to contain a Check the billing code that is typed in the Billing Code text specified number of digits This error occurs when the billing box on the Fax Job tab Type a billing code that contains the code feature is enabled and the billing code in the Billing specified number of digits Code text box on the Fax Job tab does not contain the correct number of digits Missing required information E mail address Cause Solution An e mail address was not typed in the E mail address text Type an e mail address in the in the E mail address text box box on the Setup tab when E mail notification was selected on the Setup tab The file cannot be found Cause Solution A fax was sent with an invalid path specified in the Image text Type a valid path to the image in the Image text box
55. v erates 56 3 Configuration ENWW iii Setting the sender information sasesana ANa AAAA AARET EN 58 Seting he TAX Gual aese E E E 60 Setting the notification SOtUINGS eneersecencariiiairiiri n REA EEA EERE EEE 61 Setting the cover page information eee eceeeeee eee eetee eee eeeeaae ee eeeeaae eee eeeaaaeeeeeeeeeeeseeaaeeeseeeneeereeeaes 63 Setting the preview preference cecceececeeneecee cece eee eeeeeceeaaeaecaeeeeeeeeeeeeeadeasaaaaeeaeceeeeeeeeeesteeesaeeeeeess 65 Setting the fax driver printer preferences ccseeeceecceecaeeceeeeeeeeeeeeeeeeeteeteeseesecsaeaaaeaaecaeeeeeeaaeeeeess 66 Setting the billing code configuration 2 ec eenet eee eeeene tree eeeeaaee eee eeeaaaeeeeeeeeeaaeeeeeeeeeenieeeteeeenaaes 68 4 Troubleshooting FUNGCUONAl COIS ssenarinin aaa annaa aiaa Kaaa aa T aa A aE EAE AEREA aa daaa K Eaa aa a aaa 70 The test page does not Print 24 iaciccuitecstesecedeacadvecceds a E Ea aE Eia 70 The e mail notification is disabled snnsnnnnnenseneseeenennntnnnttnsteetertnnnnnnnnnnesteettnntnnnnnnent ent 70 An e mail confirmation is not received cccecceeceeeeceecaeeeeeeeeeteeeeeeececceecenaaeeeseeeeeeeeeeeess 71 PC FAX SEND or PC Fax Send does not appear on the MFP control panel 72 The bitmap does not appear or print on the Cover page ccceccceeeeeeeeeeeeeeteeeeensnneaeees 73 The preview does not appear sssssssssssssse
56. want to import and click OK After the highlighted file has been validated the Map Fields dialog box opens Highlight an entry in the From column and then highlight a field in the To column Click Map You must select mappings for the Name and Phone Number fields Specifying a mapping for the Company name field is optional The mapping selections you make here apply to all records in the CSV file Map Custom Fields Select a value from the source file on the left Select a destination field on the right and then click on the Map button From To Comma Separated Values Fax Phone Book import test csv Field Mapped From Name Name Fax Number Number Company Name Company Na Cancel Importing phone book entries from a CSV formatted file 55 Voice Calls and Retries Voice calls are not included in the Fax Activity log and do not generate a T 30 report The following sections provide information on retries of a fax job Fax Call Report When all fax attempts have been exhausted a Fax Call Report will be printed for a fax send It shows the fax job log ID The result of the final attempt is printed on the Fax Call Report A Fax Call Report does not print for voice calls amp NOTE A Fax Call Report only generates Job numbers for final attempts If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero Fax Activity
57. ystem requirements Operating system Displays The MFP Send Fax driver is supported on the following operating systems Windows 2000 Windows XP Windows XP Professional x64 Windows Server 2003 Windows Server 2003 x64 Windows Vista The MFP Send Fax module supports display types that have a super video graphics adapter SVGA resolution of 800 x 600 pixels or greater Printer Hardware 2 The following products support the MFP Send Fax driver HP LaserJet M3035MFP HP LaserJet M3027MFP HP LaserJet 4345mfp HP LaserJet M4345MFP HP Color LaserJet 4730mfp HP Color LaserJet CM6040 MFP HP LaserJet M5025MFP HP Color LaserJet 5035mfp HP LaserJet M5035MFP HP LaserJet 9040mfp HP LaserJet 9050mfp HP Color LaserJet 9500mfp The HP LaserJet MFP Analog Fax Accessory 300 must be installed in the MFP before installing the MFP Send Fax driver See the HP LaserJet MFP Analog Fax Accessory 300 Fax Guide for more information about installing this hardware Chapter 1 Setting up ENWW Network The MFP Send Fax driver must be used on a network printer It is not intended to be used on a local printer USB and serial or parallel connections ENWW Understanding system requirements 3 Installing the MFP Send Fax driver This section provides instructions about the following tasks Determining if the MFP supports the MFP Send Fax driver e Upgrading the MFP firmware and downloading the driver e Verifying th

HP LaserJet MFP Analog Fax Accessory 300 Setup and Install

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