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HP LASERJET CP1510 User's Manual

1. 54 HP ColorSphere toner o nde rte reto ere nene eR E Dr RETE UR EXER CES FU RETE e PRATER 54 HP ImageREt 3600 2 tni idv etes dec t e ADAE RR Deer pa dudes pede uc 54 Media selection siiis eee ar Re a aaa aa aA aan Dine an Rada NEN RE REGRESAR RANGE 54 COl grejejio C aea ai aaa a a a aA aaa aaa ada 54 Standard red green blue SRGB sssssssssssssssseseeeeee nennen nennen nenne 54 MEWeIEes rp Em 56 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 56 HP Basic Color Match 1001 iden rte inert ee eae eret e terr ee HH XXE NH PREX E eee EY VERUS 57 Use HP ToolboxFX to open the HP Basic Color Match tool seseeeeeeeeeess 57 8 Photo seta MOMOLY T 60 Change memory card default settings sssssssses enne eee 62 Print photos directly from the memory card sssssssssseeeeeenm eene nens 63 Print a memory card Index iie ba eae a E E HER ee ee de 64 UCU E EN ETE MM 65 9 Manage and maintain Pant nieder 68 TIP TOOIDOXE m U r a 69 View the HP ToolbOXE X recorte aana R Ha RR en ERE aaa Re SEEN C KE FARA ua Re AR ia 69 Stat S aene ERE 70 Event OG pac 70 lcm
2. EEEE EEEE 39 Stop the current print job from the product control panel ceeeeeeeeceeceeeeeeeeeeeeeeteeees 39 Stop the current print job from the software program ssssssen 39 iv ENWW 6 Control panel Understand control panel features cccccccccceeceeeeeeeeeeeeceeaaaeaaeceeeeeeeeeeeeeeeseeseccenccaeaaeeeeeeeeeeeeeeeeteees 42 Use the controlpanel menlis citta dene e RENS RU ARR AR ERR A Ve ER a A NEA ea Cie da a b PRA EEA 44 BETRUG CNNIDIP c L aia 44 Reports men docete e Oe eS a inis tertdx tie belle eMe es Matte es Ride 45 System setup menu eee 46 Network config MENU i aciei reete t E eene e RR EE eed EE o e aA EUE ERRARE UE ea RRRREDIe 48 I II Ne A 49 Use the product control panel in shared environments ssssssssssee 50 7 Color Manage color tede erat eph vt t at ee tape e eR eddie aves ned aie ea E parv ieee 52 Print in Grayscale E 52 Automatic or manual color adjustment sssessssee eene 52 Manual color options ccccecceeceeeeeeeeeeeeeeeeeeececeeeaaaaaaeaaeceeeeeeeeeeeeeeeeteetees 52 Color tHGmeS oe nite ner erar esee eee gore EHE eene ae EUR EE aden cries Rn EH EREA ERE EXER EAE E IEEE 53 Advanced eeodi
3. 71 Set up Status Alerts ssssssssssssssssssssesseeeenenmernernen ennt 71 Setup E mail Alerts ii ce net een erede n eene nen eae nee 71 Product information ssssssssssssssssseessesee nennen nennen eren enne nnne nenne rtr n nnne 71 Help m 71 Device SOUUNGS e 73 Device Information siisii aaa aia a aa aaa iaa i 73 Paper Handing sirain AN EA A 74 iig iriaren tninn a a a aa a iaaa 74 ENWW V Mel eig cM 74 PHOTO daiiran a a a aa aae ea a EEES 74 Print Quality toe tie e peg ited ste e dr ii pede 75 Print Density rnesa roa det li a AO tiet elite e ates 75 Paper TYPOS c m 75 Extended Print Modes eite remettre rae xe YR ERAS E E ERES PON EAR ia 76 SEU 77 DOEIVICE M 77 Network Settings sssssssesseesee eene nennen AAEN 78 Shop for Supplies need tnn ER ee ee csedannndenccexdeaanananedecssvaduswatednndasleddanedannscacdueddvase 78 Sur cem 78 Use the embedded Web server iioc dc ti eii a aee eddie o asd cer lone and cen 79 Access the embedded Web server by using a network connection sssss 79 Embedded Web server sections 0 cccccceceeeeeeeeeeeeeeeceeaeeeeeeeeeeeeeeeees eee emere nnne 80 Configure the product using a Macintos
4. ssssssssssseeem 124 Order directly through the HP ToolboxFX software ssssssssssssse 124 Part MUD GES E RE 125 Appendix B Service and support Hewlett Packard limited warranty statement sssssssssssseene nennen enne 128 Print cartridge limited warranty statement ssssssssssseeeee enn eene nennen nnns 129 FIP Customer Cale ais m E R T 130 enilbI Eelage rse c T 130 Telephone support sssssssssssssssssssssssereneetreh ee 130 Software utilities drivers and electronic information sssssssssssess 130 HP direct ordering for accessories or supplies sssssssssee 130 P service Information nece een ent e a eee Rn an cade unen ee HR EYE PH duae 130 HP service agreements sssssssssssssseeeeeeeeeenn enne nennen enne nnne nennen nes 130 alzeelvo c p des E A T 131 HP support and information for Macintosh computers ccccccccceceseeseeeeeaeaeaeseaeaeenenes 131 HP maintenance agreements eese etnies theta ERENNERT unten dana thee aane da 132 HP Care Pack Services and Service Agreements ssssseseeeee 132 Extended Wandan toria Dci tet E dest recu duni 132 Repack th product e 133 Service information form cceee cee ee eee eeccececae cence eee tatt ects tee ea caacaaaaaeaaecaeeeeeeeeeeeeee
5. Under warranty Purchase received date Attach proof of purchase or receiving document with original received date Maintenance contract number Purchase order number Except for contract and warranty service a purchase order number and or authorized signature must accompany any request for service If standard repair prices do not apply a minimum purchase order is required Standard repair prices can be obtained by contacting an HP authorized repair center Authorized signature Phone Billing address Special billing instructions 134 Appendix B Service and support ENWW C Specifications e Physical specifications e Operating environment specifications e Electrical specifications e Power consumption specifications e Acoustic emissions e Paper and print media specifications e Skew specifications ENWW 135 Physical specifications Table C 1 Physical specifications Height Depth Width Weight 254 mm 10 0 inches 436 mm 17 2 inches 399 mm 15 7 inches 18 20 kg 40 02 Ib Operating environment specifications Table C 2 Operating environment specifications Environment Recommended Allowed Temperature 17 to 25 C 62 6 to 77 F 15 to 30 C 59 to 86 F Humidity 20 to 60 relative humidity RH 10 to 80 RH Altitude Not applicable 0 to 3048 m 0 to 10 000 ft NOTE These values are based on preliminary data See www
6. Cartridge low 1 20 The percentage threshold determines when the product begins reporting low toner The message is either reported on the control panel display or using the toner LED if it exists The default setting is 10 Restrict color Enable color Select Enable color to allow the job to print in either monochrome black and Disable color white or color depending on the specifications of the job Select Disable color to disable color printing All jobs will print in monochrome black and white Courier font Regular Selects a version of the Courier font The default is Regular Dark Display contrast Medium Select the level of contrast for the display The default setting is Medium Darker Darkest Lightest Lighter Use the control panel menus 47 Network config menu Use this menu to establish network configuration settings Menu item Sub menu item Description TCP IP config Automatic Select Automatic to automatically configure all the TCP IP settings Manual Select Manual to manually configure the IP address subnet mask and default gateway The default setting is Automatic Automatic crossover On This item is used when you are connecting the product directly to a personal computer using an Off Ethernet cable you might have to set this to On or Off depending on the computer being used The default setting is On Network services IPv4 This item is used by the network administrator to
7. Service page Prints the service report Diagnostics page Prints the calibration and color diagnostics pages ammi ERR s o u cmt n G Tnn n s M H om ssi ENWW Use the control panel menus 45 System setup menu Use this menu to establish basic product settings The System setup menu has several sub menus Each is described in the following table Menu item Sub menu item Sub menu item Description Language Select the language for the control panel display messages and the product reports Paper setup Def paper size Letter Select the size for printing internal reports or any print job that does not A4 specify a size Legal Def paper type A list of available media types appears Select the media type for printing internal reports or any print job that does not specify a type tray 2 Paper size Paper type Select the default size and type for tray 2 from the list of available sizes and types Paper out action Wait forever Override Cancel Select how the product should react when a print job requires a size or type that is not available or when a specified tray is empty Select Wait forever to make the product wait until you load the correct media and press OK This is the default setting Select Override to print on a different size or type after a
8. button Use this button to navigate through the menus or to decrease a value that appears on the display 6 OK button Press the OK button for the following actions e Open the control panel menus e Open a submenu displayed on the control panel display e Selecta menu item e Clear some errors e Begin a print job in response to a control panel prompt for example when the message OK to print appears on the control panel display 7 Right arrow gt button Use this button to navigate through the menus or to increase a value that appears on the display ENWW Walkaround 5 TEE Y 8 Back arrow 92 button Use this button for the following actions e Exit the control panel menus e Scroll back to a previous menu in a submenu list e Scroll back to a previous menu item in a submenu list without saving changes to the menu item 9 Cancel Job X button Press this button to cancel a print job whenever the attention light is blinking or to exit the control panel menus Model and serial numbers The model number and serial number are listed on an identification label located inside the front door The label contains information about the country region of origin and the revision level manufacturing date production code and production number of the product The label also contains power rating and regulatory information SH 6 Chapter 1 Basics ENWW 2 Software e Product soft
9. Minimum 76 x 127 mm 3x 5 inches Maximum 216 x 356 mm 8 5 x 14 inches 60 to 90 g m 16 to 24 Ib Tray 1 single sheet only Side to be printed on face up with the top edge at Tray 2 upto 150 sheets of the back of the tray 75 g m 20 Ib bond Thick paper Same as for paper Up to 200 g m 53 Ib Tray 1 single sheet only Tray 2 up to 15 mm 0 6 inches stack height Side to be printed on face up with the top edge at the back of the tray Cover paper Same as for paper Up to 200 g m 53 Ib Tray 1 single sheet only Tray 2 up to 15 mm 59 inch stack height Side to be printed on face up with the top edge at the back of the tray Glossy paper Photo paper Same as for paper Up to 220 g m 59 Ib Tray 1 single sheet only Tray 2 up to 15 mm 59 inch stack height Side to be printed on face up with the top edge at the back of the tray Transparencies A4 or Letter Thickness 0 12 to Tray 1 single sheet only Side to be printed on face 0 13 mm 4 7 to 5 1 mils up with the top edge at Tray 2 up to 50 sheets the back of the tray Labels A4 or Letter Thickness up to 0 23 mm Tray 1 single sheet only Side to be printed on face 9 mils up with the top edge at Tray 2 up to 50 sheets the back of the tray Envelopes e COM 10 Up to 90 g m 24 Ib Tray 1 single envelope Side to be printed on face e Monarch only Tray 2 up to 10 envelopes
10. The Status folder contains links to the following main pages Event log Device status This page indicates product conditions such as a jam or an empty tray After you correct a problem click Refresh status to update the product status Supplies status View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge This page also has links for ordering supplies and for finding recycling information Device configuration View a detailed description of the current product configuration including the amount of memory installed and whether optional trays are installed Network summary View a detailed description of the current network configuration including the IP address and network status Print info pages Print the Configuration page and other information pages such as the Supplies status page See Print information pages on page 68 Color usage job log View color usage information for the product Event log View a history of product errors The most recent error is listed first The Event log is a table that contains codes corresponding to error messages that have appeared on the product control panel display a brief description of each error and the number of pages that printed when each error occurred For more information about error messages see Control panel and status alert messages on page 95 70 Chapter9
11. Print multiple pages on one sheet of paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 Open the printer driver See Open the printer driver and change the print settings on page 10 2 Click the Layout pop up menu 3 Next to Pages per Sheet select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 ENWW Use features in the Macintosh printer driver 37 4 Next to Layout Direction select the order and placement of the pages on the sheet 5 Next to Borders select the type of border to print around each page on the sheet Set the color options Use the Color Options pop up menu to control how colors are interpreted and printed from software programs 1 Open the printer driver See Open the printer driver and change the print settings on page 10 2 Open the Color Options pop up menu 3 Ifyou are using Mac OS X click Show Advanced Options 4 Adjust the individual settings for text graphics and photographs 38 Chapter 5 Print tasks ENWW Stop a print request You can stop a print request by using the product control panel or using your software program For instructions on how to stop a print request from a computer on a network see the online Help for the specific network software NOTE Itcan take some time for all printing to clear after you have canceled a print job Stop the current prin
12. up with the stamp end at the back of the tray Postcards or index cards e DL e C5 e B5 100 x 148 mm 3 9 x 5 8 inches Tray 1 single sheet only Tray 2 up to 50 sheets Side to be printed on face up with the top edge at the back of the tray 1 The product supports a wide range of standard and custom sizes of print media Check the printer driver for supported sizes Capacity can vary depending on media weight and thickness and environmental conditions 3 Smoothness 100 to 250 Sheffield ENWW Supported paper types and tray capacity 17 Special paper or print media guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in your print driver to obtain the best print results A CAUTION HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper not designed for this technology could damage your printer Media type Do not Envelopes Store envelopes flat Use envelopes where the seam extends all the way to the corner of the envelope Use peel off adhesive strips that are approved for use in laser printers Do not use envelopes that are wrinkled nicked stuck together or otherwise damaged Do not use envelopes that have clasp
13. SupportPack and Carepaq Services Web site at www hpexpress services com 10467a For extended service call 1 800 446 0522 130 Appendix B Service and support ENWW HP ToolboxFX To check the device status and settings and view troubleshooting information and online documentation use HP ToolboxFX You must have performed a recommended software installation in order to use HP ToolboxFX See View the HP ToolboxFX on page 69 HP support and information for Macintosh computers Go to www hp com go macosx for Macintosh OS X support information and HP subscription service for driver updates Go to www hp com go mac connect for products that are designed specifically for the Macintosh user ENWW HP Customer Care 131 HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you HP Care Pack Services and Service Agreements HP has various service and support options that meet a wide range of needs These options are not part of the standard warranty Support services may vary by location For most printers HP offers both in warranty and post warranty HP Care Pack Services and Service Agreements To identify service and support options for this product go to http www hpexpress services com 10467a and ty
14. a few more pages The paper path might need cleaning Clean the paper path See Clean the product on page 91 The fuser might be damaged or dirty To determine if the fuser has a problem open the HP ToolboxFX and print the print quality diagnostics page See View the HP ToolboxFX on page 69 Contact HP Customer Care See Service and support on page 127 or the support flyer that came in the box A print cartridge may have a problem To determine which cartridge has a problem open the HP ToolboxFX and print the print quality diagnostics page See View the HP ToolboxFX on page 69 Marks repeatedly appear at even intervals on the unprinted side of the page 9 OO 9 A Internal parts might have toner on them The problem typically corrects itself after a few more pages The paper path might need cleaning Clean the paper path See Clean the product on page 91 The fuser might be damaged or dirty To determine if the fuser has a problem open the HP ToolboxFX and print the print quality diagnostics page See View the HP ToolboxFX on page 69 Contact HP Customer Care See Service and support on page 127 or the support flyer that came in the box The printed page contains misformed characters AZNaBDbpcc ZNaBDbcc ANaBLbcc ANaBLbcc ABPO AGBLC Se The media might not meet HP specifications Use a different paper such as high qu
15. and then click Properties or Preferences The steps can vary this procedure is most common To change the default settings To change the device for all print jobs 1 Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click Printer 2 Right click the driver icon and then select Printing Preferences configuration settings Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click Printer Right click the driver icon and then select Properties Click the Device Settings tab Mac OS X V10 28 1 and later On the File menu click Print Select the driver and then click Properties or Preferences The steps can vary this procedure is most common 10 Chapter2 Software 1 On the File menu click Print 2 Change the settings that you want on the various pop up menus 3 On the Presets pop up menu click Save as and type a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a pro
16. bystander position Declared per ISO 9296 Printing 12 ppm Loam 47 dB A Ready Loam Inaudible 1 Values are based on preliminary data see www hp com support ljcp1510series for current information Configuration tested HP Color LaserJet CP1510 Series monochrome simplex printing 3 HP Color LaserJet CP1510 Series speed is 8 ppm for color printing and 12 ppm for monochrome printing Letter and A4 size Paper and print media specifications For information about the supported paper and print media see Paper and print media on page 13 Skew specifications The product has the following skew specifications e Print engine cut sheet paper less than 1 5 mm 0 06 inches over a 260 mm 10 24 inch length e Print engine envelopes less than 3 3 mm 0 13 inches over a 220 mm 8 66 inch length 138 Appendix C Specifications ENWW ENWW Regulatory information e FCC regulations e Environmental product stewardship program e Declaration of conformity e Safety statements FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interfe
17. end of life 142 150 Index documentation 126 dots per inch dpi HP ImageREt 3600 54 specifications 2 dots troubleshooting 109 downloading software HP Web Jetadmin 12 Linux 8 printing system 7 8 dpi dots per inch HP ImageREt 3600 54 specifications 2 drivers help Windows 32 included 2 Macintosh options 37 Macintosh troubleshooting 119 operating systems supported 8 presets Macintosh 37 settings 9 10 shortcuts Windows 33 usage page 45 Windows settings 33 duplex printing 35 E E mail alerts tab HP ToolboxFX 71 e mail alerts setting up 70 Edge Control 53 electrical specifications 137 embedded Web server accessing 79 network settings 24 Networking tab 81 Settings tab 81 Status tab 80 end of life disposal 142 Energy Star compliance 2 engine cleaning 91 enlarging documents 34 envelopes printing on 34 environment specifications 136 environmental stewardship program 141 EPS files troubleshooting 120 error messages control panel 95 errors software 118 European Union waste disposal 143 Eventlog 70 EWS See embedded Web server extended print modes HP ToolboxFX settings 76 extended warranty 132 F factory defaults restoring 49 faded print 109 fan error message 96 features 2 Finnish laser safety statement 146 firmware about upgrades 91 first page use different paper Macintosh 37 fonts Courier settings 47 DIMMs installing 88 EPS files troubleshooting 120 lists printing 45 fr
18. give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product does not contain a battery 142 Appendix D Regulatory information ENWW Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that
19. or if you use many downloaded fonts Additional memory also enables multiple collated copies to print at the maximum speed Before ordering additional memory see how much memory is currently installed by printing a Configuration page See Print information pages on page 68 Install memory DIMMs You can install more memory for the product or you can install a font DIMM to allow the product to print characters for example Chinese language or the Cyrillic alphabet characters CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the product Install memory and font DIMMs 1 Turn the product off and then disconnect all power and interface cables 2 On the right side of the product open the DIMM access door 88 Chapter9 Manage and maintain ENWW 3 To replace a DIMM that is currently installed spread the latches apart on each side of the DIMM slot lift the DIMM up at an angle and pull it out 4 Remove the new DIMM from the antistatic package and then locate the alignment notch on the bottom edge of the DIMM 5 Holding the DIMM by the edges align the notch on the DIMM with the bar in the DIMM slot at an angle ENWW Work with memory 89 6 Push down on the DIMM until both latches engage the DIMM When the installation is correct the metal contacts are not visi
20. printing on 34 trapping 53 tray capacities 17 media types supported 17 media weights 17 tray 1 jams clearing 103 loading 19 locating 4 settings 46 tray 2 capacity 4 jams clearing 104 loading 19 locating 4 settings 46 trays capacities 2 included 2 jams clearing 104 load error messages 98 locating 4 settings 46 74 troubleshooting blank pages 117 calibration 116 checklist 94 color 113 control panel messages 95 curled media 112 EPS files 120 faded print 109 jams 101 lines printed pages 109 loose toner 110 Macintosh problems 119 pages not printing 117 pages printing slowly 117 print quality 108 115 repetitive defects 113 skewed pages 112 text 111 toner scatter 112 tonersmear 110 toner specks 109 USB cables 117 wrinkles 112 types media HP ToolboxFX settings 75 tray selection 32 U upgrade firmware about 91 usage page 45 USB port connecting 21 locating 4 speed settings 49 troubleshooting 117 troubleshooting Macintosh 120 type included 2 ENWW V vertical lines troubleshooting 109 Ww warranty extended 132 print cartridges 129 product 128 watermarks cover page Macintosh 37 wavy paper troubleshooting 112 Web sites customer support 130 fraud reports 83 HP Web Jetadmin 12 Linux software 8 Macintosh customer support 131 Material Safety Data Sheet MSDS 143 ordering supplies 123 124 130 software downloading 7 8 Windows driver settings 10 33 help printer driver 32 rem
21. ENWW Priority for print settings Changes to print settings are prioritized depending on where the changes are made ENWW amp NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Priority for print settings 9 Open the printer driver and change the print settings Operating System To change the settings for all print jobs until the software program is closed Windows 2000 XP 1 Server 2003 and Vista On the File menu in the software program click Print Select the driver
22. Edition ISPE is a suite of Web based troubleshooting tools for desktop computing and printing products Go to instantsupport hp com Telephone support HP provides free telephone support during the warranty period For the telephone number for your country region see the flyer that shipped with the product or visit www hp com support Before calling HP have the following information ready the product name and serial number the date of purchase and a description of the problem Software utilities drivers and electronic information www hp com go ljcp1510series software The Web page for the drivers is in English but you can download the drivers themselves in several languages HP direct ordering for accessories or supplies e United States www hp com sbso product supplies e Canada www hp ca catalog supplies e Europe www hp com ljsupplies e Asia Pacific www hp com paper To order genuine HP parts or accessories go to the HP Parts Store at www hp com buy parts U S and Canada only or call 1 800 538 8787 U S or 1 800 387 3154 Canada HP service information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada Outside the United States and Canada call the customer support number for your country region See the flyer that shipped in the box with the device HP service agreements Call 1 800 HPINVENT 1 800 474 6836 U S or 1 800 268 1221 Canada Or go to the HP
23. Jams 105 2 Remove any jammed sheets Gf NOTE Ifthe sheet tears make sure that all fragments are removed before you resume printing 3 Close the rear door 106 Chapter 10 Solve problems ENWW Jam in output bin 1 Look for jammed paper in the output bin area 2 Remove any visible media NOTE Ifthe sheet tears make sure that all fragments are removed before resuming printing 3 ENWW Jams 107 Print quality problems Occasionally you might encounter problems with print quality The information in the following sections helps you identify and resolve these issues Improve print quality Always make sure that the Type is setting in the printer driver matches the type of paper that you are using Use the print quality settings in the printer driver to prevent print quality problems See Open the printer driver and change the print settings on page 10 Use the Device Settings area in HP ToolboxFX to adjust settings that affect print quality See View the HP ToolboxFX on page 69 Also use HP ToolboxFX to help troubleshoot print quality problems See Use HP ToolboxFX to troubleshoot print quality problems on page 115 Identify and correct print defects Use the checklist and print quality issues charts in this section to solve print quality problems Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that the paper or pri
24. Networking tab EWS or the Network Settings tab HP ToolboxFX you can change the following configurations e Host Name e Manual IP Address e Manual Subnet Mask e Manual Default Gateway NOTE Changing the network configuration might require you to change the browser URL before you can communicate with the product again The product will be unavailable for a few seconds while the network resets Set a system password Use HP ToolboxFX or the embedded Web server to set a system password 1 Inthe embedded Web server click the Settings tab In HP ToolboxFX click the Device Settings tab Gf NOTE Ifapassword has already been set you are prompted for it Type the password and then click Apply 2 Click Password 3 In the Password box type the password that you want to set and then in the Confirm password box type the same password again to confirm your choice 4 Click Apply to save the password 24 Chapter4 O configuration ENWW Use the product control panel Configure the TC IP settings You can configure the IP address manually or automatically Manual configuration 1 2 On the control panel menu press OK Use the Left arrow lt 4 or the Right arrow button to select Network config and then press OK Use the Left arrow lt 4 or the Right arrow button to select TCP IP config and then press OK Use the Left arrow lt 4 or the Right arrow button to select Manual and t
25. Rico sssssssssseene eene 142 Multiple returns two to eight cartridges sssssssss 142 Single returns 3 5 9 2 e a Pee eed be ea PY de aqud 142 nee 142 NON US POLUIMNS 142 lg ll prm PM 142 Material restrictions eH 142 Disposal of waste equipment by users in private households in the European Bnm 143 Material Safety Data Sheet MSDS sssssssssssseeeene nennen nnns 143 For more information siise iiaii en Int teen anh th He RR denandeagcaadecnasadedasdesaaarandvences 143 Declaration ot cOnfOFmlly osuessa eec ke BItena ve Mt ae ED aser Dod ea veu cua aee eaque 144 calet SUL IIIT MS RETE TTE m 145 E II4 w ice E m 145 Canadian DOC regulations esssssessseeeeneeeen eene nnne 145 VCCL statement Japan e 145 Power cord statement Japan ssssssssseeenee eene nennen enne 145 EMI statement KOrea i eiie reserare dene pene PH EE Sepe s a ieee EEEN EEEE 145 Laser statement for Finland ssssssssssessssseeeenee eene nennen enn 146 substances Table Chia 2 rre etiatn rente gare e naga enne ee 147 a DULL EDOTOHEOLOEHO OUT DR RLIUR DIOE 149 ENWW 1 Basics e Product comparison e Product features e Walkaround ENWW Product comparison HP Colo
26. T nth a dr Re a RE RR adde 11 Software for netWOEKS cene ene csse eed i nene coe nene AiE EEE Ree ra AA a EEEE 12 HP Web Jetadimii 2 i ce adt cer ette dut dev pedea 12 Embedded Web server ssesssssssssssseee eene 12 IW IDqu T 12 3 Paper and print media Understand paper and print media use sssssssssssssssssssseseee eene emen nn nnne nne 14 Supported paper and print media sizes sse nnne nnns 15 Supported paper types and tray capacity sssssssssssssssssssseeneenenne nennen 17 Special paper or print media guidelines sssssssssssssesse mener 18 Load paper and print media n i tert ert rennen e dde aae iaa dues ee eee a Ce EYE ex eae aou 19 4 I O configuration USB CONNECUOM RR ERU MTM 22 Network Connection ce eeu ador eu ewe dade eee aene cuene cea eui na eeu ne vea ond danni amende sue etm eso ere MEM edic cs 22 ENWW iii Network COnmmQuration aT 23 Set up the product and use it on the network ccceceee cece ee eeeeeeeeeeeeeaaaeaaaeaaecaeeeeeeeeeeees 23 Set up a network port connected configuration direct mode or peer to peer ene n 23 Use the embedded Web server or the HP ToolboxFX seeessssssssssssssseee ne 24 Set a system password 00 eee etter renee eee nee need ert nemere nennen sinere nennen ener 24
27. Tray 2 holds 150 sheets of standard paper 5 Control panel 6 Memory card slots and PictBridge port HP Color LaserJet CP1518ni 7 DIMM door for adding additional memory Back and side view 1 Hi Speed USB 2 0 port and network port 2 Rear door for jam access 4 Chapter1 Basics ENWW 3 Power switch 4 Power connection Control panel walkaround The product has the following items on the control panel LE are 3 Ready light green The Ready light is on when the product is ready to print It blinks when the product is receiving print data N Attention light amber The Attention light blinks when a print cartridge is empty or the product requires user attention NOTE The Attention light does not blink if more than one print cartridge is empty 3 Control panel display The display provides information about the product Use the menus on the display to establish product settings See Use the control panel menus on page 44 A Print cartridge status gauges These gauges show the consumption level for each print cartridge black yellow cyan and magenta If the consumption level is unknown a symbol appears This can occur in the following circumstances e The print cartridge is missing or installed incorrectly e The print cartridge is defective e The print cartridge might not be an HP cartridge 5 Left arrow lt
28. Web sites 123 orientation setting 35 output bin capacity 2 jams clearing 107 locating 4 output quality archive setting 49 HP ImageREt 3600 54 HP ToolboxFX settings 75 print troubleshooting 108 P page count 45 page too complex error message 99 pages blank 117 not printing 117 printing slowly 117 skewed 112 pages per minute 2 pages per sheet Macintosh 37 paper curl settings 49 curled troubleshooting 112 default settings 46 74 document size selecting 35 first page Macintosh 37 HP ToolboxFX settings 75 pages per sheet 36 pages per sheet Macintosh 37 specification guide 126 supported sizes 15 wrinkled 112 paper jams See jams paper path jams clearing 105 part numbers 125 password network 24 pausing a print request 39 PCL drivers 8 PCL font list 45 PCL settings HP ToolboxFX 74 PDL driver 8 peer to peer printing 23 photo 59 photo index 59 photo memory cards 3 photo printing 59 Photo settings HP ToolboxFX 74 photos memory cards inserting 60 printing an index 64 printing directly from the memory card 63 physical specifications 136 PictBridge using 65 PictBridge USB port product features 3 portrait orientation setting 35 ports troubleshooting Macintosh 120 types included 2 PostScript settings HP ToolboxFX 74 power connection locating 5 power specifications 137 power switch 5 PPDs Macintosh 11 preprinted forms printing on 34 presets Macintosh 37 print cartridges error messages
29. and allow the product to manage the color space e None sets the printer to print RGB data in raw device mode To render photographs correctly when this option is selected you must manage color in the program in which you are working or in the operating system ENWW Manage color 53 Advanced color use The product provides automatic color features that generate excellent color results Carefully designed and tested color tables provide smooth accurate color rendition of all printable colors The product also provides sophisticated tools for the experienced professional HP ColorSphere toner HP designs the print system printer print cartridges toner and paper to work together to optimize print quality product reliability and user productivity Original HP print cartridges contain HP ColorSphere toner that is specifically matched to your printer so that it will produce a wide range of brilliant colors This helps you create professional looking documents that contain sharp clear text and graphics and realistic printed photos HP ColorSphere toner produces print quality consistency and intensity you can depend on across a wide range of papers That means you can produce documents that help you make the right impression Plus HP professional quality everyday and specialty papers including a wide variety of HP media types and weights are designed for the way you work HP ImageREt 3600 ImageREt 3600 provides 3600 dots per inch dp
30. contact who will receive information about the Provides the ability to configure the product product from your computer e Paper Handling Allows you to change the paper handling defaults for the product e Printing Allows you to change the printing defaults for the product e PCL 5c Allows you to change the PCL 5c defaults for the product e PostScript Allows you to change the PostScript defaults for the product e Print Quality Allows you to change the print quality defaults for the product including calibration settings e Print Density Allows you to change the contrasts highlights midtones and shadows values for each supply e Paper Types Allows you to configure print modes that correspond to the media types that the product accepts e System Setup Allows you to change the system defaults for the product e Service Allows you to start the cleaning procedure on the product e Support button Provides a link to the product support page The Support button can be password protected e Shop for Supplies button Provides a link to a page where you can order supplies for the product The Shop for Supplies button can be password protected NOTE The Settings tab can be password protected If this product is on a network always consult with the printer administrator before changing settings on this tab Networking tab Network administrators can use this tab to control network related settings for the product when it is c
31. determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at http www hp com hpinfo globalcitizenship environment productdesign ecolabels html Paper use This product s manual duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since t
32. eue plor rug Ea tn 2 Product features EN Eie sitet Spa egesta gua dtd peso sedendo RR Ee ple Messa aaas 2 Walkaround ME 4 FROME VIEW M 4 Back and side WIOW M 4 Control panel walkaround scrire onie anan eee ee cece nennen nennen mener nnr nnns 5 Model and serial numbers cccceeeeeee eee e cette ee eee eee ceecaaeaaaeaaecaaecaeeaeeeeeeeeeeeeeeeeeeeeeteeeeeteees 6 2 Software Prod ct SoftWare RRCRPE 8 Supported operating systems and printer drivers ssssssssssssssee m 8 Additional drivers ee eee irt reote la aste eden aede a a Re san zv a ede aaa aac Ra Ede neta aE 8 Priority for print settings Js cioe tad ee Ee etna AA ea Eae aee Deor a aca ena Elda A 9 Open the printer driver and change the print settings ssssssssssssssR 10 Remove software from Windows operating systems sssssesse eee 11 Bcc 11 Software fof WIndOWS cerei ie et esse tionen dedu e E ade eve ieee eee 11 HP TOOIDOXFX Sm 11 Software for Macintosh 2 5 Ines eere tax ec eve EE EEEE EEEE 11 PostScript Printer Description PPD files s 11 Configuring a product using a Macintosh sssse 11 Status Alerts SOWAT eaa td exte Ele ER Rete bai n eR MEER MER Ge SARI
33. hp com support ljcp15 10series for current information 136 Appendix C Specifications ENWW Electrical specifications A WARNING Power requirements are based on the country region where the product is sold Do not convert operating voltages This may damage the product and void the product warranty Table C 3 Electrical specifications Item 110 volt models 220 volt models Power requirements 100 to 127 V 10 220 to 240 V 10 50 to 60 Hz 2 Hz 50 to 60 Hz 2 Hz Minimum recommended circuit capacity 4 5 A 25A Power consumption specifications ENWW Table C 4 Power consumption average in watts Product Model Printing 12 PPM Ready Sleep Off HP Color LaserJet CP1510 Series Printer 260 12 11 2 0 0 Values are based on preliminary data see www hp com support ljcp1510series for current information The power consumption reflects the highest values measured for color and monochrome printing when using all standard voltages N w HP Color LaserJet CP1510 Series speed is 8 ppm for color printing and 12 ppm for monochrome printing Letter and A4 size Maximum heat dissipation for all models in Ready mode 41 BTU Hour ES Electrical specifications 137 Acoustic emissions Table C 5 HP Color LaserJet CP1510 Series Sound power level Declared per ISO 9296 Printing 12 ppm Lwag 6 1 Bels A 61dB A Ready Lwag Inaudible Sound pressure level
34. limit the network services available on this product IPv6 On Off The default setting is On Memory card On Use this option to enable or disable file sharing between an installed memory card and the product Off The default setting is Off Show IP address on control No No The product IP address will not appear on the panel control panel display Yes Yes The product IP address will appear on the control panel display The default setting is No Restore defaults Press OK to restore the network configuration settings to the default values 48 Chapter6 Control panel ENWW Service menu ENWW Use this menu to restore default settings clean the product and activate special modes that affect print output Menu item Description Restore defaults Sets all customized settings to the factory default values PowerSave Sets how long the product remains idle before it enters PowerSave mode The product automatically exits PowerSave mode when you send a print job or press a control panel button The default setting is 15 minutes Cleaning mode Use this option to clean the product if you see toner specks or other marks on the printed output The cleaning process removes dust and excess toner from the paper path When you select this item the product prompts you to load plain paper in tray 1 and then press OK to start the cleaning process Wait until the process is complete Discard the page that
35. manual color options from the Color tab select Manual and then select Settings Manual color options Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs Table 7 1 Manual color options Setting description Setting options Halftone e Smooth provides better results for large solid filled print areas and enhances photographs by smoothing color gradations Select Halftone options affect the color output resolution this option when uniform and smooth area fills are the top priority and clarity e Detail is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Select this option when sharp edges and details are the top priority 52 Chapter7 Color ENWW Table 7 1 Manual color options continued Setting description Setting options Neutral Grays e Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color The Neutral Grays setting determines the method for cast creating gray colors used in text graphics and photographs e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black Edge Control e Maximum is the most aggressive trapping setting Adaptive ha
36. match the media type and size sssssseeee 32 Printer drivet Help oett ertet e cd te te ted csse edt duse pede ev x dnd 32 Cancela print JOD etri Urb EE Ee pa oi Ge eet edet 32 Create and use printing shortcuts in Windows ssen mm 33 Print booklets E 33 Printequality Settirigs cde irii AnDi ce e E ENSA A 34 Print on special media cccceeee cece cece cette ee cee eee eee aeaaeeaeeeeeeeeeeeeeeeeeeeeeeteegetegdeeeneeeeeeseenes 34 Resize COCUIMEMUS ride gerere e E a a AE aE AEAEE dia ERIS 34 Set the print orientation 0 0 0 0 cccceeeeeeceeececeeceae cee eeeeeeeee see eeaaaaeaeeeeeeeeeeeeeesececccaeaeseeeeeeeeeeees 35 Use watermarkKs ren tee iie ee eei ERE ae sini dee AUTE PREX R E DOE a E Ge NER e RES e ONERE 35 Print on both sides of the page manual duplex sss en 35 Print multiple pages on one sheet of paper in Windows ssssee 36 Use features in the Macintosh printer driver sssssssssssssssseeenenm eene 37 Create and use presets in Mac OS X ccc cceeceeceecceeeeceeceeceecaeecaeeceeeeeeeeeeeeeeeeeeeeteeteneeees 37 Pinta COVER page cerise e dn ad B a Ev nde z cc xu dE vend uR 37 Print multiple pages on one sheet of paper sssssssssseeeeeene 37 SEL INE color OPLONS estere etn relin ex dU Ue e RED eaa Rea Rd QUEE aa IDE CREME RR Aa 38 Stop a print request
37. page 91 After cleaning the product print another print quality troubleshooting page to see if the defect is gone If the problem persists try the following o See Print quality problems on page 108 in this guide o Go to www hp com support ljcp1510series o Contact HP Customer Care See HP Care Pack Services and Service Agreements on page 132 in this guide Print the print quality troubleshooting page 1 Open HP ToolboxFX See View the HP ToolboxFX on page 69 2 Click the Help folder and then click the Troubleshooting page 3 Click the Print button and then follow the directions on the printed pages ENWW Print quality problems 115 Calibrate the product If you experience any print quality problems calibrate the product 1 Open HP ToolboxFX See View the HP ToolboxFX on page 69 2 Click the Device Settings folder and then click the Print Quality page 3 Inthe area for Color Calibration select the Calibrate Now check box 4 Click Apply to calibrate the product immediately 116 Chapter 10 Solve problems ENWW Performance problems ENWW Problem Pages print but are totally blank Cause The sealing tape might still be in the print cartridges Solution Verify that the sealing tape has been completely removed from the print cartridges The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The pro
38. prints USB speed Sets the USB speed to High or Full For the product to actually operate at high speed it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed This menu item also does not reflect the current operating speed of the product The default setting is High Less paper curl If printed pages are consistently curled use this option to set the product to a mode that reduces curl The default setting is Off Archive print If you are printing pages that will be stored for a long time use this option to set the product to a mode that reduces toner smearing and dusting The default setting is Off Use the control panel menus 49 Use the product control panel in shared environments If your productis shared with other users adhere to the following guidelines to ensure successful product operation e Consult your system administrator before making changes to control panel settings Changing control panel settings could affect other print jobs e Coordinate with other users before changing the default printer font or downloading soft fonts Coordinating these operations conserves memory and avoids unexpected printer output e Be aware that switching product personalities such as switching emulated postscript to PCL affects the printed output for other users NOTE Your network operating system might automatically protect each user s print job fro
39. specified delay Select Cancel to automatically cancel the print job after a specified delay If you select either Override or Cancel the control panel prompts you to specify the number of seconds to delay Press the Right arrow gt button to increase the time up to 3600 seconds Press the Left arrow button to decrease the time Print quality Calibrate color After power on Calibrate now Calibration mode After power on Select how soon the product should calibrate after you turn it on The default setting is 15 minutes Calibrate now Makes the product perform a calibration immediately If a job is processing the product calibrates after the job is complete If an error message is displayed you must clear the error first 46 Chapter6 Control panel ENWW ENWW Menu item Sub menu item Sub menu item Description Calibration mode Determines the type of calibration that the product uses during the calibration process e Normal The standard Calibration mode setting e Full The extended Calibration mode setting this calibration takes longer Replace supplies Override out Override out If the product determines that a print cartridge is empty you can Stop at out continue printing until you notice a decrease in print quality Stop at out If the product determines that a print cartridge is empty you must replace the cartridge before printing can continue This is the default setting
40. the memory card into the product See Insert a memory card on page 60 The message Main menu Photo menu displays Use the Left arrow lt 4 or Right arrow button to select Photo menu Index print and then press OK Use the Left arrow 4 or Right arrow button to select either Fast or Best and then press OK Press X to exit the menu without printing 64 Chapter8 Photo ENWW PictBridge Use the PictBridge slot and a USB cable to connect a compatible digital camera or camcorder to the HP Color LaserJet CP1518ni You can then print images from these devices without using a personal computer The PictBridge port is located near the memory card slots ae A jl SD XD MS MMC CF DUO Connect a digital camera or digital camcorder to the product A CAUTION To avoid damage to the product do not connect any other equipment other than a EE ENWW compatible digital camera or digital camcorder to the PictBridge port Ef NOTE HP recommends that you use the AC adapter to operate your camera or camcorder when connecting either device directly to the product If you operate the device using batteries make sure that the batteries are fully charged Depending on the camera or camcorder model you might have to select a print mode that is compliant with the PictBridge function before you connect the device to the HP Color LaserJet CP1518ni You might also have to manually turn on the camera
41. to ISO IEC 17050 1 and EN 17050 1 DoC BOISB 0603 00 rel 1 0 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet CP1215 CP1515 CP1518 Series Regulatory Model 2 BOISB 0603 00 Product Options All Toner Cartridges CB540A CB541A CB542A CB543A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EEC and the Low Voltage Directive 2006 95 EC and carries the CE Marking accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with t
42. to print the report 4 Press Xto exit the menus amp NOTE Before you can print the information pages you must install the product software and connect the product to the computer 68 Chapter9 Manage and maintain ENWW HP ToolboxFX HP ToolboxFX is a program that you can use to complete the following tasks A Check the product status Configure the product settings Configure pop up alert messages View troubleshooting information View online documentation You can view HP ToolboxFX when the product is directly connected to your computer or is connected to the network You must perform a recommended software installation to use HP ToolboxFX NOTE HP ToolboxFX is not supported for Windows Server 2003 or Macintosh operating systems To use HP ToolboxFX you must have TCP IP protocol installed on your computer You do not have to have Internet access to open and use HP ToolboxFX View the HP ToolboxFX Open HP ToolboxFX in one of these ways ENWW In the Windows system tray double click the HP ToolboxFX icon 3 On the Windows Start menu click Programs or All Programs in Windows XP and Vista click HP click HP Color LaserJet CP1510 Series and then click HP ToolboxFX HP ToolboxFX contains the following folders Status on page 70 Alerts on page 71 Product information on page 71 Help on page 71 Device Settings on page 73 Network Settings on page 78 HP ToolboxFX 69 Status
43. your company logo on your printed output You can save and use the new color schemes for specific documents or all printed documents or you can create multiple color schemes that you can choose from later Use HP ToolboxFX to open the HP Basic Color Match tool ENWW 1 In HP ToolboxFX select the Help folder 2 Inthe Color Printing Tools section select Basic Color Match HP Basic Color Match tool 57 58 Chapter 7 Color ENWW 8 Photo NOTE This section applies only to the HP Color LaserJet CP1518ni product ENWW Insert a memory card Change memory card default settings Print photos directly from the memory card Print a memory card index PictBridge 59 Insert a memory card The HP Color LaserJet CP1518ni product can read the following memory card types CompactFlash CF Type 1 and Type 2 Memory Stick Memory Stick PRO and Memory Stick Duo MultiMedia Card MMC Secure Digital SD xD Picture Card The HP Color LaserJet CP1518ni memory card reader recognizes only the JPEG file format when printing from the product control panel To print other file types you must do one of the following Use the software such as PhotoSmart Premier software provided on the product CD ROM See the software online Help for instructions Windows operating system users Use Windows Explorer to move other file types to your computer and then print the files from the computer Use the appropriate memory card sl
44. 125 replacing print cartridges 85 Reports menu 45 resizing documents 34 resolution features 2 HP ImageREt 3600 54 specifications 2 Restore defaults network settings 27 restoring default settings 49 revision level 6 RGB settings 53 54 S safety statements 145 146 scaling documents 34 scatter troubleshooting 112 serial number 6 service agreements 132 HP Authorized Dealers 130 information form 134 repacking the product 133 service agreements 132 service error message 97 Service menu 49 service page 45 Service tab HP ToolboxFX settings 77 settings color 54 driver presets Macintosh 37 drivers 10 HP ToolboxFX 73 network report 45 print quality 34 priority 9 restoring defaults 49 shortcuts Windows 33 System Setup menu 46 Settings tab embedded Web server 81 shared environments 50 shipping lock error message 99 shipping the product 133 shortcuts 33 Show IP address setting 26 single sheet input slot See tray 1 size specifications product 136 sizes media default setting 46 tray selection 32 skew specifications 138 skewed pages 112 slots memory 3 smeared toner troubleshooting software drivers 8 embedded Web server 12 HP ToolboxFX 69 HP Web Jetadmin 12 Macintosh 11 network 12 problems 118 removing on Windows 11 settings 9 Websites 7 8 Windows 11 spare parts 125 special media guidelines 18 110 Index 153 special paper guidelines 18 specifications acoustic 138 documentation 126 elect
45. 3 x 8 27 inches v 4 A6 105 x 148 mm 4 13 x 5 83 inches ur v B4 JIS 257 x 364 mm 10 12 x 14 33 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches v v B5 ISO 176 x 250 mm 6 93 x 9 84 inches B6 ISO 125 x 176 mm 4 92 x 6 93 inches 16k 184 x 260 mm 7 24 x 10 23 inches 195 x 270 mm 7 68 x 10 62 inches v v4 197 x 273 mm 7 75 x 10 75 inches 8 5 x 13 216 x 330 mm 8 5 x 13 inches v d 4x6 107 x 152 mm 4 x 6 inches v Y 5x8 127 x 203 mm 5 x 8 inches Y Y 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches v v4 Custom 76 216 x 127 356 mm 3 8 5 x 5 14 inches Jj Y Table 3 2 Supported envelopes and postcards Size Dimensions Tray 1 Tray 2 Envelope 10 105 x 241 mm 4 13 x 9 49 inches Y Y Envelope DL 110 x 220 mm 4 33 x 8 66 inches v4 4 Supported paper and print media sizes 15 Table 3 2 Supported envelopes and postcards continued Size Dimensions Tray 1 Tray 2 Envelope C5 162 x 229 mm 6 93 x 9 84 inches Y Y Envelope B5 176 x 250 mm 6 7 x 9 8 inches Y Y Envelope 98 x 191 mm 3 9 x 7 5 inches Monarch v v Postcard 100 x 148 mm 3 94 x 5 83 inches v4 v4 Double postcard 148 x 200 mm 5 83 x 7 87 inches v4 16 Chapter 3 Paper and print media ENWW Supported paper types and tray capacity Media type Dimensions Weight Capacity Paper orientation Paper including the following types e Plain e Letterhead e Color e Preprinted e X Prepunched e Recycled
46. 99 low or out settings 47 ENWW non HP 83 order message 99 recycling 141 replace message 99 replacing 85 status gauges 42 status viewing with HP Toolbox FX 70 storage 83 supplies status page 45 using when out of toner 84 warranty 129 print cartridges accessing 4 print density settings 75 Print Document On 35 print media supported 15 print quality archive setting 49 HP ImageREt 3600 54 HP ToolboxFX settings 75 settings 34 troubleshooting 108 troubleshooting page 115 printer drivers help Windows 32 printing booklets 33 canceling 32 on both sides 35 on card stock 34 on custom size media 34 onenvelopes 34 onlabels 34 on letterhead 34 on preprinted forms 34 on special media 34 on transparencies 34 photos from the memory card 63 photos index of 64 troubleshooting 117 printing system software 7 8 priority settings 9 Product information tab HP ToolboxFX 71 product registration 78 production code 6 protocols network 27 PS emulation drivers 8 ENWW PS fontlist 45 Q quality archive setting 49 HP ImageREt 3600 54 HP ToolboxFX settings 75 print troubleshooting 108 R rear door locating 4 recycling HP printing supplies returns and environmental program 142 reducing documents 34 registration product 78 remote firmware upgrades about 91 removing Windows software 11 repacking the product 133 repetitive defects troubleshooting 113 replace supplies message 99 replacement parts and supplies
47. Clean the product During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these problems 1 2 Open HP ToolboxFX See View the HP ToolboxFX on page 69 Click the Device Settings folder and then click the Service page In the area for Cleaning Mode click Start to begin the cleaning process The product processes a single page and then returns to the Ready state when the cleaning process is complete Upgrade firmware To upgrade the product firmware download the firmware update file from www hp com go ljcp1510series software and save the file to your network or personal computer ENWW Clean the product 91 92 Chapter9 Manage and maintain ENWW 10 Solve problems e Basic troubleshooting checklist e Control panel and status alert messages e Jams e Print quality problems e Performance problems e Product software problems e Macintosh problems ENWW 93 Basic troubleshooting checklist If you are experiencing problems with the product use the following checklist to identify the cause of the problem e s the product connected to power e Is the product on e Is the product in the Ready state e A Are all necessary cables connected e Are genuine HP supplies installed e Were recently replac
48. HP Color LaserJet CP 1510 Series Printer User Guide HP Color LaserJet CP1510 Series Printer User Guide Copyright and License 2007 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CC378 90901 Edition 3 11 2007 Trademark Credits Adobe AdobePhotoShop and PostScript are trademarks of Adobe Systems Incorporated ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency Corel is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Microsoft Windows and Windows XP are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Table of contents 1 Basics Product COMPARISON ceeds ecce rex ete teu seaweed e ene eere ne ee idee de awed ade e VETERE RENE FU
49. Information The Device Information page stores data about your product for future reference The information that you type in the fields on this page appears on the Configuration page You can type any character in each of these fields D Ef NOTE You must click Apply before your changes take effect ENWW HP ToolboxFX 73 Paper Handling Use these options to configure your default settings These are the same options that are available on the control panel menus on the control panel For more information see Use the control panel menus on page 44 The following options are available for handling print jobs when the product is out of media e Select Wait for paper to be loaded e Select Cancel from the Paper out action drop down list to cancel the print job e Select Override from the Paper out time drop down list to send the print job to another paper tray The Paper out time field specifies how long the product waits before acting on your selections You can specify from 0 to 3600 seconds amp NOTE You must click Apply before your changes take effect Printing Use these options to configure the settings for all print functions These are the same options that are available on the control panel For more information see Use the control panel menus on page 44 NOTE You must click Apply before your changes take effect PCL5c Use these options to configure the settings when you are using the
50. Manage and maintain ENWW Alerts The Alerts folder contains links to the following main pages e Set up Status Alerts Set up the product to send you pop up alerts for certain events such as low toner levels e Setup E mail Alerts Set up the product to send you e mail alerts for certain events such as low toner levels Set up Status Alerts Qs Use this to set up the product so that it sends alerts to your computer when jams low levels of toner in HP print cartridges a non HP print cartridge in use empty input trays and specific error messages occur Select to receive a pop up a system tray icon a desktop alert or any combination of these The pop up and desktop alerts only appear when the product is printing from the computer on which you set up the alerts Desktop alerts are only visible momentarily and disappear automatically Change the Cartridge low threshold setting which sets the toner level that causes a low toner alert on the System setup page E NOTE You must click Apply before your changes take effect Set up E mail Alerts Use this to configure up to two e mail addresses to receive alerts when certain events occur You can specify different events for each e mail address Use the information for the e mail server that will send out the e mail alert messages for the product NOTE You can only configure e mail alerts to be sent from a server that does not require user authentication If your
51. PCL print personality amp NOTE You must click Apply before your changes take effect PostScript Use this option when you are using the PostScript print personality When the Print PostScript error option is turned on the PostScript error page automatically prints when PostScript errors occur amp NOTE You must click Apply before your changes take effect Photo Use these options to configure photo printing and to enable or disable using memory cards Gf NOTE You must click Apply before your changes take effect 74 Chapter9 Manage and maintain ENWW Print Quality Use these options to improve the appearance of your print jobs These are the same options that are available on the control panel menus For more information see Use the control panel menus on page 44 Color Calibration e Power On Calibration Specify whether the product should calibrate when you turn it on e Calibration Timing Specify how frequently the product should calibrate e Calibration Mode Specify the type of calibration the product should use o Normal o Full slower Full calibration improves the color accuracy of photos printed on 100 x 150 mm 4 x 6 in HP Color Laser Photo Paper e Calibrate Now Set the product to calibrate immediately 395 Ef NOTE You must click Apply before your changes take effect Print Density Use these settings to make fine adjustments in the amount of each color of toner that is us
52. Recovery feature 1 Open HP ToolboxFX See HP ToolboxFX on page 11 2 Click the Device Settings folder and then click System Setup 3 Next to Jam Recovery select On from the drop down list ENWW Jams 101 Common causes of jams Common causes of jams Cause Solution The paper length and width guides are not adjusted correctly Adjust the guides so they are against the paper stack The media does not meet specifications Use only media that meets HP specifications See Paper and print media on page 13 You are using media that has already passed through a printer or copier Do not use media that has been previously printed on or copied An input tray is loaded incorrectly The media is skewed Remove any excess media from the input tray Make sure that the stack is below the maximum stack height mark in the tray See Load paper and print media on page 19 The input tray guides are not adjusted correctly Adjust them so they hold the stack firmly in place without bending it The media is binding or sticking together Remove the media flex it rotate it 180 degrees or flip it over Reload the media into the input tray NOTE Do not fan paper Fanning can create static electricity which can cause paper to stick together The media is removed before it settles into the output bin Wait until the page completely settles in the output bin before removing it The med
53. Right arrow gt button to select Network services and then press OK Use the Left arrow 4 or the Right arrow button to select IPv4 or IPv6 and then press OK Use the Left arrow 4 or the Right arrow button to select On or Off and then press OK I O configuration ENWW Restore defaults network settings 1 On the control panel menu press OK 2 Use the Left arrow lt 4 or the Right arrow button to select Network config and then press OK 3 Use the Left arrow lt 4 or the Right arrow gt button to select Restore defaults and then press OK 4 Press OK to restore the factory network default settings Press X to exit the menu without restoring the factory network default settings Supported network protocols The product supports the TCP IP network protocol the most widely used and accepted networking protocol For more information see TCP IP on page 28 The following table lists the supported networking services and protocols Table 4 1 Printing Service name Description port9100 Direct Mode Printing service LPD Line printer daemon Printing service Table 4 2 Network device discovery Service name Description SLP Service Location Protocol Device discovery protocol used to help find and configure network devices Used primarily by Microsoft based programs NOTE Used primarily by the HP Software Installer to discover a device on the network Bonjour Device discov
54. T 2 Remove all four print cartridges and ship separately Use the original shipping container and packing material if possible If you have already disposed of the packing material contact a local mailing service for information about repacking the product HP recommends insuring the equipment for shipment Repack the product 133 Service information form WHO IS RETURNING THE EQUIPMENT Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions WHAT ARE YOU SENDING Model name Model number Serial number Please attach any relevant printouts Do NOT ship accessories manuals cleaning supplies and so on that are not required to complete the repair HAVE YOU REMOVED THE PRINT CARTRIDGES You must remove them before shipping the printer unless a mechanical problem prevents you from doing so Yes No cannot remove them WHAT NEEDS TO BE DONE Attach a separate sheet if necessary 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Is the failure repeatable 2 If the failure is intermittent how much time elapses between failures 3 If the unit connected to any of the following give the manufacturer and model number Personal computer Modem Network 4 Additional comments HOW WILL YOU PAY FOR THE REPAIR
55. U S go to www hp com sbso product supplies To order supplies worldwide go to www hp com ghp buyonline html To order supplies in Canada go to www hp ca catalog supplies To order supplies in Europe go to www hp com go ljsupplies To order supplies in Asia Pacific go to www hp com paper To order accessories go to www hp com go accessories 123 Order parts accessories and supplies Several methods are available for ordering parts supplies and accessories Order directly from HP You can obtain the following items directly from HP e Replacement parts To order replacement parts in the U S go to www hp com go hpparts Outside the United States order parts by contacting your local authorized HP service center e Supplies and accessories To order supplies in the U S go to www hp com go ljsupplies To order supplies worldwide go to www hp com ghp buyonline html To order accessories go to www hp com support ljcp1510series Order through service or support providers To order a part or accessory contact an HP authorized service or support provider Order directly through the HP ToolboxFX software HP ToolboxFX software is a product management tool designed to make product configuration monitoring supplies ordering troubleshooting and updating as simple and efficient as possible For more information about HP ToolboxFX software see View the HP ToolboxFX on page 69 124 Appendix A Supplies
56. Use the product control paneline a i erre nn nnns 25 Configure the TC IP settings ssssssen emen 25 Manual configuration eesssssen eee 25 Automatic configuration sseeennm em 25 Show or hide the IP address on the control panel ess 26 Set memory card sharing nein cg bann Re cd tr ene aa en 26 Set automatic crossover ceccceececcecceeeeeeeeeeeseceeccneaaececeeeeeeeeeeeeeseeseensinieeaeees 26 Setnetwork Services esse eM eure tends cadtas tia AM Ree RM pE a d AREE Da QUA xard dida 26 Restore defaults network settings sssseen n 27 Supported network protocols ccccccccccecceeeeeeeeeeeeeeeeeeeaaeeaeeeeeeeeeeseeeeeeetadseeeeessensaneeeseeeees 27 TGP LIP a aa 28 Internet Protocol IP em 28 Transmission Control Protocol TCP ssse 28 ln H HR 28 Configure IP parameters sssssssssseeee eene 29 Dynamic Host Configuration Protocol DHCP sussss 29 leer e eter cence reenter econ E nt cree 29 llc 29 S bnet mask ettet ee ter te tar te be t aded dnd te se dd 29 IC LU EM 29 Default gateway sesionin e eee ve act pee e Dade aa eue 29 5 Print tasks Use features in the Windows printer driver sssssssssssssssssseee eene 32 Change the print driver to
57. When the LED remains illuminated it is safe to remove the memory card MW8 24 OUVO HSVT4IOVNOS uouep ENWW Insert a memory card 61 Change memory card default settings The HP Color LaserJet CP1518ni product comes with default settings that you can change for photo printing from the product control panel Gf NOTE The default settings remain as selected until you change and save them again If you want to change the settings temporarily for a particular photo printing job see Print photos directly from the memory card on page 63 1 Press OK 2 Use the Left arrow lt or Right arrow button to select Main menu Photo setup and then press OK 3 Use the Left arrow 4 or Right arrow button to select one of the following menu items and then press OK e Def light dark Change the light and dark setting for the image that you are printing e Def of copies Change the number of copies that you want to print e Def output color Set whether you are printing in color or black and white e Restore defaults This returns all settings to the factory defaults 4 Use the Left arrow lt 4 or Right arrow button to change the setting and then press OK to save the change or press X to exit the menu without saving changes 5 Repeat these steps for each menu item that you want to change 62 Chapter8 Photo ENWW Print photos directly from the memory card Use the control panel to print directly
58. a print cartridge when the Replace supplies message appears can prevent this waste The Auto continue feature in HP ToolboxFX allows the product to continue using a print cartridge that has reached the recommended replacement point A WARNING Using the Auto continue feature can result in unsatisfactory print quality WARNING All print defects or supply failures incurred when an HP supply is used in cartridge out override mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement For warranty information see Print cartridge limited warranty statement on page 129 You can enable or disable the Auto continue feature at any time and you do not have to re enable it when you install a new print cartridge When the Auto continue feature is turned on the product automatically continues printing when a print cartridge reaches the recommended replacement level A Replace Supplies Override In Use message appears while a print cartridge is being used in override mode When you replace the print cartridge with a new supply the product deactivates the override mode until another print cartridge reaches the recommended replacement level Enable or disable the Cartridge out override feature 1 Open HP ToolboxFX 2 Click the Device Settings folder and then click System Setup 3 Next to Auto continue select On to enable the feature Select Off to disable it 84 Chapte
59. ality paper that is intended for color laser printers If characters are incorrectly formed so that they produce a wavy effect the laser scanner might need service Verify that the problem also occurs on the Configuration page If so contact HP Customer Care See Service and support on page 127 or the support flyer that came in the box Print quality problems 111 Problem Cause Solution The printed page is curled or wavy The device is not set to print on the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper The Service menu item Less paper curl is set to Off Use the control panel menus to change the setting See Use the control panel menus on page 44 The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers Both high temperature and humidity can cause paper curl Check the device environment Text or graphics are skewed on the printed page The media might be loaded incorrectly Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 19 The media might not meet HP specifications U
60. and accessories ENWW Part numbers Table A 1 Spare parts and replacement supplies ENWW Part Part number Type size Print cartridges CB540A Black print cartridge with HP ColorSphere toner For information CB541A Cyan print cartridge with HP ColorSphere toner about the yield for the cartridges see CB542A Yellow print cartridge with HP ColorSphere toner www hp com go R ageyield Actual CB543A Magenta print cartridge with HP ColorSphere toner yield depends on specific use Cables C6518A USB 2 0 printer cable 2 meter 6 5 foot standard Memory CB421A 64MB DDR2 144 pin SDRAM DIMM CB422A 128MB DDR2 144 pin SDRAM DIMM CB423A 256MB DDR2 144 pin SDRAM DIMM Part numbers 125 Table A 1 Spare parts and replacement supplies continued Part Part number Type size Media C2934A 50 sheets HP Color LaserJet Transparencies letter C2936A 50 sheets HP Color Laser Transparencies A4 Q1298A HP LaserJet Tough paper letter Q1298B HP LaserJet Tough paper A4 HPU1132 500 sheets HP Premium Choice LaserJet paper letter CHP410 500 sheets HP Premium Choice LaserJet paper A4 HPJ1124 500 sheets HP LaserJet paper letter CHP310 500 sheets HP LaserJet paper A4 Q6608A 100 sheets HP Color Laser Photo Paper glossy Q6611A 150 sheets HP Color Laser Brochure Paper glossy letter Q6541A 200 sheets HP Presentation Laser Paper soft gloss letter Q6543A 150 s
61. aud hotline 83 front door locating 4 fuser errors 95 jams clearing 105 G gateways 29 glossy paper ordering 126 gray background troubleshooting 110 grayscale troubleshooting 113 grayscale printing 52 H Help tab HP ToolboxFX 71 help Windows printer drivers 32 HP basic color match tool opening 57 HP Care Pack 132 HP Customer Care 130 HP fraud hotline 83 ENWW HP ImageREt 3600 54 HP Instant Support Professional Edition ISPE 130 HP JetReady 8 HP Toolbox FX Alerts tab 71 Status tab 70 HP ToolboxFX about 11 69 density settings 75 Device Settings tab 73 E mail alerts tab 71 Helptab 71 HP basic color match tool opening 57 Microsoft Office Basic Colors palette printing 56 network settings 24 Network Settings tab 78 opening 69 Print Quality Troubleshooting page 115 Product information tab 71 System Setup tab 77 HP Web Jetadmin 12 HP Authorized Dealers 130 humidity specifications 136 image quality archive setting 49 HP ImageREt 3600 54 HP ToolboxFX settings 75 print troubleshooting 108 ImageREt 3600 2 54 index printing 59 index photo 64 information pages 68 input trays See trays install supplies message 98 Instant Support Professional Edition ISPE 130 interface ports types included 2 Internet protocol IP 28 invalid driver error message 98 IP address BOOTP 29 Macintosh troubleshooting 119 ENWW overview 28 setting 24 25 IP addressing 28 J jam recovery 101 jam access doo
62. ay Press OK The first side of a manual duplex job has printed and the page needs to be loaded to process the second side Load the page in the indicated tray with the side to be printed face up and the top of the page away from you and then press OK Manual feed TYPE SIZE Press OK for available media Memory is low Press OK The product is set for manual feed mode The product memory is almost full Press OK to clear the message or load the correct media into tray 1 Press OK to finish the job or press X to cancel the job Break the job into smaller jobs that contain fewer pages For information about increasing the product memory see Install memory DIMMs on page 88 98 Chapter 10 Solve problems ENWW Control panel message Status alert Description Recommended action Misprint Press OK v Print media has been delayed as Press OK to clear the message it moves through the product Non HP supply installed Order color cartridge v A non HP supply is installed The identified print cartridge is nearing the end of its useful life If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty Order the identified print cartridge Printing will continue until Replace color cartridge appears See Supp
63. ay 1 slot and slide the paper guides so that they are against the sheet 2 Feed the sheet into the tray as far as it will go Load tray 2 1 Pull the tray out of the product and remove any paper 2 ENWW Load paper and print media 19 e Toload Legal size paper extend the tray by pressing and holding the extension tab while pulling the front of the tray toward you NOTE Whenitis loaded with Legal size paper the tray extends from the front of the product approximately 51 mm 2 inches 3 Place the paper in the tray and make sure that it is flat at all four corners Slide the paper length and width guides so that they are against the stack of paper 4 Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray 20 Chapter3 Paper and print media ENWW 4 ENWW I O configuration e USB connection e Network connection e Network configuration 21 USB connection NOTE Donotconnectthe USB cable before installing the software The installation program will notify you when the USB cable should be connected This product supports a USB 2 0 connection You must use an A to B type USB cable for printing Network connection This product supports a 10 100 network connection Plug the network cable into the product and your network connection 22 Chapter 4 O configuration ENWW Network con
64. ble NOTE If you have difficulty inserting the DIMM make sure that the notch on the bottom of the DIMM is aligned with the bar in the slot If the DIMM still does not go in make sure that you are using the correct DIMM type 7 Close the DIMM access door 8 Reconnect the power cable and USB or network cable and then turn on the product 9 After installing a memory DIMM see Enable memory on page 91 90 Chapter9 Manage and maintain ENWW Enable memory If you installed a memory DIMM set the printer driver to recognize the newly added memory Enable memory for Windows 1 2 3 4 5 On the Start menu point to Settings and click Printers or Printers and Faxes Select this product and select Properties On the Configure tab click More In the Total Memory field type or select the total amount of memory that is now installed Click OK Check DIMM installation Turn the product on Check that the product is in the Ready state after it has gone through the startup sequence If an error message appears do the following 1 2 Print a Configuration page See Print information pages on page 68 Check the Installed Personalities and Options section on the Configuration page and compare it with the Configuration page that you printed before the DIMM installation The DIMM might not be installed correctly Repeat the installation procedure Or The DIMM may be defective Try a new DIMM
65. buttons on the control panel 24 9 0 e i E v O9 ao D 1 Ready light green The Ready light is on when the product is ready to print It blinks when the product is receiving print data 2 Attention light amber The Attention light blinks when a print cartridge is empty or the product requires user attention NOTE The Attention light does not blink if more than one print cartridge is empty 3 Control panel display The display provides information about the product Use the menus on the display to establish product settings See Use the control panel menus on page 44 4 Print cartridge status gauges These gauges show the consumption level for each print cartridge black yellow cyan and magenta If the consumption level is unknown a symbol appears This can occur in the following circumstances e The print cartridge is missing or installed incorrectly e The print cartridge is defective e The print cartridge might not be an HP cartridge 5 Left arrow 4 button Press this button to navigate through the menus or to decrease a value that appears on the display 6 OK button Press the OK button for the following actions e Open the control panel menus e Open a submenu displayed on the control panel display e Selecta menu item e Clear some product errors e Begin print job in response to a control panel prompt for example when the message OK to
66. c IP address each time the device boots up for example using DHCP and BOOTP An IP address contains four bytes of information divided into sections that each contain one byte The IP address has the following format XXX XXX XXX XXX NOTE When assigning IP addresses always consult the IP address administrator Setting the wrong address can disable other equipment operating on the network or interfere with communications 28 Chapter4 I O configuration ENWW Configure IP parameters TCP IP configuration parameters can be configured manually or they can be automatically downloaded by using DHCP or BOOTP each time the product is turned on When turned on a new product that is unable to retrieve a valid IP address from the network automatically assigns itself a default IP address On a small private network a unique IP address in the range of 169 254 1 0 to 169 254 254 255 is assigned The IP address for the product is listed on the product Configuration page and the Network report See Use the control panel menus on page 44 Dynamic Host Configuration Protocol DHCP BOOTP DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server The device sends a request to the server and if an IP address is available the server assigns it to that device BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server The client broadcasts a bo
67. ddress will alternately appear on the control panel display with the print cartridge status gauges T 2 4 On the control panel menu press OK Use the Left arrow amp or the Right arrow button to select Network config and then press OK Use the Left arrow 4 or the Right arrow button to select Show IP address and then press OK Use the Left arrow 4 or the Right arrow button to select Yes or No and then press OK Set memory card sharing 1 2 3 4 On the control panel menu press OK Use the Left arrow lt 1 or the Right arrow button to select Network config and then press OK Use the Left arrow lt 4 or the Right arrow button to select Memory card and then press OK Use the Left arrow 4 or the Right arrow button to select On or Off and then press OK Set automatic crossover 1 2 4 On the control panel menu press OK Use the Left arrow lt 1 or the Right arrow button to select Network config and then press OK Use the Left arrow 4 or the Right arrow button to select Automatic crossover and then press OK Use the Left arrow lt 4 or the Right arrow button to select On or Off and then press OK Set network services 1 2 26 Chapter 4 On the control panel menu press OK Use the Left arrow lt 4 or the Right arrow 9 button to select Network config and then press OK Use the Left arrow lt 4 or the
68. des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORBIS PRUBRESERRSREMHMBA VCCI ORE CHOC DIABTRRHRE CT OXBIX RERACHATSECE EAMELTUOETA CORBMIVACTLEDS VREI T MASCNSe SBSes SHOT CEMHVET MRAR o TIL URRY RUAELTHRSL Power cord statement Japan N mlk MSN BRAKES SL ASAE SRA IL fto Ri CI FH SE Ie EMI statement Korea ENWW Safety statements 145 Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP1215 CP1515 CP1518 Series laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet CP1215 CP1515 CP1518 Series kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista
69. duct might be malfunctioning To check the product print a Configuration page Pages print very slowly Heavier media types can slow the print job Print on a different type of media Complex pages can print slowly Proper fusing may require a slower print speed to ensure the best print quality Pages did not print The product might not be pulling media correctly Make sure paper is loaded in the tray correctly If the problem persists you might need to replace the pickup rollers and the separation pad See Service and support on page 127 The media is jamming in the device Clear the jam See Jams on page 101 The USB cable might be defective or incorrectly connected e Disconnect the USB cable at both ends and reconnect it e Try printing a job that has printed in the past e Tryusing a different USB cable Other devices are running on your computer The product might not share a USB port If you have an external hard drive or network switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product you must disconnect the other device or you must use two USB ports on the computer Performance problems 117 Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder Reinstall the product software NOTE Close any applications that are run
70. e If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level o
71. e Pa e ra ar eade 104 Jam Im fuser area eerta eee ex e RR ERU a eR undue dun RE RM dante 105 NETTES eMe E 107 Print quality problems act etl rne ave e n hte ean va ad dex ena edge ana teen a ene d RR 108 Improve print quality ssssssssssssssssseeennennnrn nennen nennen nennen rennen 108 Identify and correct print defects sssssssssseeenne nennen 108 Print quality checklist sssen menn 108 General print quality issues ccccccccecceceeeeeeeeeeeeeeeeeee tee teeeeeeeeeaeeaaaeaaeeaeeees 109 Solve issues with color documents ssssssssee 113 vi ENWW Use HP ToolboxFX to troubleshoot print quality problems 115 Calibrate the product c cccccccecceceeeeeeeeeeeececccaeceeeeeeeeeeeeeececeaceciesaeeaeeeeeess 116 Performance problems saia icdeiisssacatatsastteunganvarcncdinsiaaacdatsaanaddeasaaanduadcanencdediavsanalevesesaedstiaassadacdaisandiads 117 Product software problems c cceceeceeceeceeee iii aaia a aiaa 118 Macintosh PFODIEMS saninin a aa a e aaa 119 Solve problems with Mac OS X cccccecccccecceeeeeeeeeeeecceaeaaeeeeeeeeeeeeeeeeeteesecececsacaesaeeeeeees 119 Appendix A Supplies and accessories Order parts accessories and supplies sssssssssssssssssssssseeeeeeeeen enne 124 Order directly from HP m M HH 124 Order through service or support providers
72. e mail server requires you to log in with a username and password you cannot enable e mail alerts NOTE You must click Apply before your changes take effect Product information Help ENWW The Product information folder contains links to the following page e Demonstration Pages Print pages that show the color print quality potential and overall print characteristics of the product The Help folder contains links to the following main pages e Troubleshooting View troubleshooting help topics print troubleshooting pages clean the product and open Microsoft Office Basic Colors For more information about Microsoft Office Basic Colors see Match colors on page 56 e Paper and Print Media Print information about how to obtain optimal results from your product using various types of paper and print media e How dol Link to the user guide index HP ToolboxFX 71 e Color Printing Tools Open Microsoft Office Basic Colors or the full palette of color with associated RGB values For more information about Microsoft Office Basic Colors see Match colors on page 56 Use the HP Basic Color Match to adjust spot colors in your printed output e User Guide View information about the product usage warranty specifications and support The User Guide is available in both HTML and PDF format 72 Chapter9 Manage and maintain ENWW Device Settings The Device Settings folder contains links to the following main pages Device I
73. e media AaBbCc AaBbcc AaBkhCc AaBbCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulated in the print path Clean the media guides Clean the paper path See Clean the product on page 91 The toner smears easily when touched AaBbCc d A AaBbCc AaBbCc The device is not set to print on the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of media on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use media that meets HP specifications The paper path might need cleaning Clean the paper path See Clean the product on page 91 110 Chapter 10 Solve problems ENWW Problem Marks repeatedly appear at even intervals on the printed side of the page AaBbCc Aa BoCc AaBbCc AaBbCc AaBbCc Cause The device is not set to print on the type of media on which you want to print Solution In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper Internal parts might have toner on them The problem typically corrects itself after
74. e product status and shows the life remaining of HP supplies with 0 indicating that a supply is empty Provides product status and configuration information e Supplies Status Shows the life remaining of HP supplies with O percent indicating that a supply is empty This page also provides supplies part numbers e Device Configuration Shows the information found on the product Configuration page e Network Summary Shows the information found on the product Network Configuration page e PrintInfo Pages Allows you to print the PCL PCL6 PS Font Lists and the supplies status page that the product generates e Color Usage Job Log Shows user color print jobs on a job by job basis e Event Log Shows a list of all product events and errors e Support button Provides a link to the product support page The Support button can be password protected e Shop for Supplies button Provides a link to a page where you can order supplies for the product The Shop for Supplies button can be password protected a 80 Chapter9 Manage and maintain ENWW ENWW Tab or section Description Settings tab e Device Information Allows you to name the product and assign an asset number to it Enter the name for the primary
75. e this feature Other Links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened HP ToolboxFX you must connect before you can visit these Web sites Connecting might require that you close HP ToolboxFX and reopen it e HP Instant Support Connects to the HP Instant Support Web site e Support and Troubleshooting Connects to the support site for the product where you can search for help with a specific problem e Product Registration Connects to the HP product registration Web site 78 Chapter 9 Manage and maintain ENWW Use the embedded Web server When the product is connected to the network the embedded Web server is automatically available You can open the embedded Web server from Windows 95 and later D E NOTE When the product is directly connected to a computer use the HP ToolboxFX to view the product status Use the embedded Web server to view product and network status and to manage printing functions from your computer instead of from the product control panel e X View product control status information e Setthe type of paper loaded in each tray e Determine the remaining life of all supplies and order new ones e X View and change tray configurations e X View and change the product settings e X View and print internal pages e View and change networ
76. e use of non HP print cartridges either new or remanufactured D Ef NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements To install a new HP print cartridge see Replace print cartridges on page 85 To recycle the used cartridge follow the instructions included with the new cartridge HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in North America or go to www hp com go anticounterfeit when you install an HP print cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging ENWW Manage supplies 83 Auto continue An Order Supplies message appears when a print cartridge is nearing the end of its life A Replace supplies message appears when the print cartridge is depleted To ensure optimal print quality HP recommends replacing a print cartridge when the Replace supplies message appears Print quality problems can occur when using a cartridge that is depleted resulting in waste of print media and toner from other cartridges Replacing
77. ectly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 79 Service error Turn off then on An incompatible DIMM is installed 1 Turn the product power off 2 Install a DIMM that the product supports See Service and support on page 127 for a list of supported DIMMs See Install memory DIMMs on page 88 for DIMM installation instructions 3 Turn the product on If the message persists contact HP support See Service and support on page 127 Color in wrong position v A print cartridge is installed in the incorrect slot Be sure that each print cartridge is in the correct slot From top to bottom the print cartridges are installed in this order yellow magenta cyan black Device error Press OK An internal error occurred Press OK to resume the job ENWW Control panel and status alert messages 97 Control panel message Status alert Description Recommended action Front Door open Genuine HP supply installed v The product front door is open A genuine HP supply was installed This message will appear briefly after the supply is installed and then be replaced by the message Ready Close the door No action necessary Incorrect supplies More than one print cartridge is installed in the incorrect slot Be sure that each print cartridge is in t
78. ed for your printed documents e Contrasts Contrast is the range of difference between light highlight and dark shadow colors To increase the overall range between light and dark colors increase the Contrasts setting e Highlights Highlights are colors that are nearly white To darken highlight colors increase the Highlights setting This adjustment does not affect midtone or shadow colors e Midtones Midtones are colors that are halfway between white and solid density To darken midtone colors increase the Midtones setting This adjustment does not affect highlight or shadow colors e Shadows Shadows are colors that are nearly solid density To darken shadow colors increase the Shadows setting This adjustment does not affect highlight or midtone colors Paper Types Use these options to configure print modes that correspond to the various media types To reset all modes to factory default settings select Restore modes AIh E NOTE You must click Apply before your changes take effect ENWW HP ToolboxFX 75 Extended Print Modes A CAUTION These advanced settings should only be used to improve print quality Changing these settings can have a significant impact on print quality and product operation Use these options to configure the Fusing Transfer Duplex Transfer and Toner print modes that correspond to the various media types found in the printer driver You can also change product Optimize settings s
79. ed print cartridges installed correctly and was the pull tab on the cartridge removed For additional information about installation and setup see the getting started guide If you cannot find solutions to problems in this guide go to www hp com support ljcp1510series Factors that affect product performance Several factors affect the time it takes to print a job e Maximum product speed measured in pages per minute ppm e The use of special paper such as transparencies heavy paper and custom size paper e Product processing and download time e The complexity and size of graphics e The speed of the computer you are using e The USB connection 94 Chapter 10 Solve problems ENWW Control panel and status alert messages The control panel messages indicate the current product status or situations that might require action Status alert messages appear on the computer screen in addition to control panel messages when the product has certain problems If a status alert message is available a v appears in the Status alert column in the following table Control panel messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job With certain messages the job might not finish printing or the print quality might be affected If the message is related to printing and the auto continue feature is on the product will attempt to resume printing after
80. ent paper such as high quality paper that is intended for color laser printers Vertical streaks or bands appear on the page Ae Az Ae Ae Ae Bb c Bot c BbCc Bb c Bb c One or more print cartridges might be defective Print the Supplies status page to check the remaining life See Print information pages on page 68 Replace any low print cartridges See Replace print cartridges on page 85 The product is set to override the Replace lt color gt cartridge message and to continue printing Replace any low print cartridges See Replace print cartridges on page 85 ENWW Print quality problems 109 Problem Cause Solution The amount of background toner shading becomes unacceptable AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Very dry low humidity conditions can increase the amount of background shading Check the device environment The extended print mode setting is incorrect Try the print job again using the Transfer extended print mode Dry paper setting See Extended Print Modes on page 76 One or more print cartridges might be defective Replace any low print cartridges See Replace print cartridges on page 85 The product is set to override the Replace color cartridge message and to continue printing Replace any low print cartridges See Replace print cartridges on page 85 Toner smears appear on th
81. er prompts you to reload the pages to print the second sides Fold and staple the pages Use features in the Windows printer driver 33 Print quality settings Print quality settings affect print resolution and toner usage 1 2 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Paper Quality tab select the print quality setting that you want to use Select Print all Text as Black to conserve the color print cartridges The product uses only the black print cartridge to print black text instead of using a combination of four colors to create black text Print on special media Use only media that is recommended for this product See Paper and print media on page 13 for more information A CAUTION Be sure to set the correct media type in the printer driver The product adjusts the fuser temperature according to the media type setting When printing on special media this adjustment prevents the fuser from damaging the media as it passes through the product 1 of ow mw 6 Load the media into the tray e Loadenvelopes with the front side up and the stamp end toward the back of the tray e Loadall other paper and print media with the front side up and the top of the page toward the back of the tray e When printing on both sides load the paper with the front side down and the top of the page toward the back of the tray Adjust the media leng
82. ersion of this software is available from the Apple Web site When connected with a USB cable the product does not appear in the Print Center or Printer Setup Utility after the driver is selected Cause Solution This problem is caused by either a software or a hardware component Software troubleshooting e Check that your Macintosh supports USB and has the appropriate USB software from Apple e Verify that your Macintosh operating system is Mac OS X V10 28 or later 120 Chapter 10 Solve problems ENWW When connected with a USB cable the product does not appear in the Print Center or Printer Setup Utility after the driver is selected Cause Solution Hardware troubleshooting e Check that the product is turned on e Verify that the USB cable is connected correctly e Check that you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer NOTE The iMac keyboard is a nonpowered USB hub ENWW Macintosh problems 121 122 Chapter10 Solve problems ENWW A Supplies and accessories ENWW To order supplies in the
83. erver No special software is installed or configured but you must have a supported Web browser on your computer amp NOTE Macintosh users can open the EWS by clicking the Utility button when viewing the print queue This will start a Web browser such as Safari which allows the user to access the EWS The EWS can also be accessed directly by typing the network IP address or DNS name of the product into the Web browser HP USB EWS Gateway software which is automatically installed also allows a Web browser to access the product if the product is connected using a USB cable Click the Utility button when using a USB connection to access the EWS though the Web browser For a complete explanation of the features and functionality of the embedded Web server see Use the embedded Web server on page 79 Linux For information go to www hp com go linuxprinting 12 Chapter2 Software ENWW 3 Paper and print media ENWW Understand paper and print media use Supported paper and print media sizes Supported paper types and tray capacity Special paper or print media guidelines Load paper and print media 13 Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the
84. ery protocol used to help find and configure network devices Used primarily by Apple Macintosh based programs Table 4 3 Messaging and management Service name Description HTTP Hyper Text Transfer Protocol Allows Web browsers to communicate with embedded Web server EWS embedded Web server Allows a user to manage the device through a Web browser SNMP Simple Network Management Protocol Used by network applications for device management SNMP v1 and standard MIB II Management Information Base objects are supported ENWW Network configuration 27 TCP IP Table 4 4 IP addressing T Service name Description DHCP Dynamic Host Configuration Protocol For automatic IP address assignment The DHCP server provides the device with an IP address without requiring the user to intervene BOOTP Bootstrap Protocol For automatic IP address assignment The BOOTP server provides the device with an IP address after the administrator inputs the product MAC hardware address on the BOOTP server Auto IP For automatic IP address assignment If neither a DHCP server nor a BOOTP server is present the product uses this service to generate a unique IP address Similar to a common language that people use to communicate with each other TCP IP Transmission Control Protocol Internet Protocol is a suite of protocols designed to define the way computers and other devices communicate with each other over a network Inte
85. eseseccsccciceeeeseeeeeees 134 Appendix C Specifications Physical speclfications 2 2 n e e ad er aed cta Eee oe Eee bao e d asa abate es 136 Operating environment specifications ssessssssssesesseeeeeeeneeeneen eene nennen nnn 136 Electrical specifications nsession aAa 137 Power consumption specifications essere neret n nennen nens 137 Acoustic emissions eee esu teneo entr range ten Pee ER ndn n anto REX p dx a eae nae a en axe a e Ede ee aa aE 138 Paper and print media specifications esssssssssssssseeeee eee mre 138 Skew specifications ssssssssssssssessssseseeeeeeee eene nennen nn nn nennen ert nnn ine EAEAN nennt nene nnne 138 Appendix D Regulatory information gelexcenruengs c 140 Environmental product stewardship program sssssssssssssesseeeneene eene 141 Protecting the environment eire cit ree ar ccu eve Lu E Eg ed eor do e E Rope d eeu Rs 141 Ozone productlON 5 erit eer radere ne eere erret is Ere aerate deed 141 Power consumption ssssssssssssssse eee nm en enn nn nennt nennen nrren EEEn n nen 141 B UEM 141 mE T races 141 ENWW vii viii HP LaserJet print supplies ertet oaia aa EN REA ee A aa ana 141 Return and recycling instructions sssssseenee enne nennen 142 United States and Puerto
86. ess or Rendezvous host name is being used Print a Configuration page see Print information pages on page 68 Verify that the product name IP address or Rendezvous host name on the Configuration page matches the product name IP address or Rendezvous host name in the Print Center or Printer Setup Utility The interface cable might be defective or of poor quality Replace the interface cable with a high quality cable The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the Ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The product software might not have been installed or was installed incorrectly Make sure that the product PPD file is in the following hard drive folder LIBRARY PRINTERS PPDS CONTENTS RESOURCES ENWW Macintosh problems 119 The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility Cause Solution lt LANG gt LPROJ where lang is the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The PPD file is corrupt Delete the PPD file f
87. eway or router that moves packets between networks If multiple gateways or routers exist then the default gateway is typically the address of the first or nearest gateway or router If no gateways or routers exist then the default gateway will typically assume the IP address of the network node such as the workstation or product Network configuration 29 30 Chapter 4 1 O configuration ENWW 5 Print tasks e Use features in the Windows printer driver e Use features in the Macintosh printer driver e Stop a print request ENWW 31 Use features in the Windows printer driver Change the print driver to match the media type and size Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and overhead transparencies Using the wrong setting can result in unsatisfactory print quality Always print by Type for special print media such as labels or transparencies Always print by Size for envelopes 1 2 3 4 5 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Paper Quality tab In the Type is or Size is list box select the correct media type or size Click OK Printer driver Help Printer driver Help is separate from program Help The printer driver help provides explanations for the buttons check boxes and drop down lists that are in the printer driver It also includes inst
88. f warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 128 Appendix B Service and support ENWW Print cartridge limited warranty statement ENWW This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhib
89. figuration To configure network parameters on the product use the product control panel the embedded Web server or for Windows operating systems the HP ToolboxFX software Set up the product and use it on the network Hewlett Packard recommends that you use the HP software installer on the product CD ROM to set up printer drivers for networks Set up a network port connected configuration direct mode or peer to peer printing ENWW In this configuration the product is connected directly to the network and all computers on the network print directly to the product 1 Lx BS SG o gt 10 11 A 12 13 14 Connect the product directly to the network by inserting a network cable into the product network port Use the control panel to print a Configuration page See Print information pages on page 68 Insert the product CD ROM into your computer If the software installer does not start navigate to the SETUP EXE file on the CD ROM and double click the file Click Recommended Install On the Welcome screen click Next On the Installer updates screen click Yes to search for installer updates on the Web For Windows 2000 XP Vista on the Installation Options screen choose the installation option Hewlett Packard recommends a typical installation if your system supports it On the License Agreement screen read the license agreement indicate that you accept the terms and then click Next For Windo
90. from a memory card and to change the settings for a print job Print individual photos from the memory card 1 2 3 Insert the memory card into the product The message Main menu Photo menu displays Use the Left arrow 4 or Right arrow button to select Easy photo print and then press OK Use the Left arrow lt 4 or Right arrow button to select Select photos Individual and then press OK Use the Left arrow lt 4 or Right arrow button to make selections for each of the following menu items and then press OK e Select photo Select an individual photo to print The photos are numbered starting with number 1 e Image size Set the size for the printed image e Paper size Select the media size e Papertype Select the media type e of copies Set the number of copies to print 1 to 99 When the message OK to print appears on the control panel display press OK Press X to exit the menu without printing Print a range of photos from the memory card 1 2 3 ENWW Insert the memory card into the product The message Main menu Photo menu displays Use the Left arrow lt 4 or Right arrow button to select Easy photo print and then press OK Use the Left arrow lt 1 or Right arrow button to select Select photos From a range and then press OK Use the Left arrow 4 or Right arrow button to make selections for each of the following menu items and then press OK e First pho
91. gram and print Open System Preferences Select Print amp Fax Select the product from the printer list Select Printer Setup ENWW Remove software from Windows operating systems 1 Click Start and then click All Programs 2 Click HP and then click HP Color LaserJet CP1510 Series 3 Click Uninstall and then follow the onscreen instructions to remove the software Utilities Software for Windows HP ToolboxFX HP ToolboxFX is a software program that you can use for the following tasks e Checking the product status e Checking the supplies status and ordering supplies online e Setting up alerts e Setting up e mail notification for certain product and supplies events e Viewing and changing product settings e Viewing product documentation e Gaining access to troubleshooting and maintenance tools You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network To use HP ToolboxFX perform a recommended software installation Software for Macintosh The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the configure device software for use with Macintosh computers PostScript Printer Description PPD files The PPD in combination with the Apple PostScript printer drivers provides access to product features An installation program for the PPD and other software is provided on the product CD ROM Configuring a product u
92. h sssssssssseeee enne eene 82 Manage s ppleS ELEME 83 Printcartridge Storage eed Er bee iR Lua ONER 83 HP policy on non HP print cartridges sssssee nennen 83 HP fraud hotline and Web site esses erm 83 PU oXeo iiL 84 Replace print cartrdges neci eter rr er ees teens dent teu EL HR RE CORP evade ire 85 Work with memory E E E n rennen nnns einen nnne nenne nene 88 Produc Mono PER T Tm 88 Install memory DIMMS tci aoo esa docere bc du pee tenes dc do taa adv dde nen End 88 Install memory and font DIMMS sseseen mene 88 Enable memo orsoni Diete ER YID HR ee A eda 91 Enable memory for Windows ssseenne 91 Check DIMM instalation scncese EE AA 91 Clean the product 91 Upgrade d agn LE 91 10 Solve problems Basic troubleshooting checklist 2 eiiis aa AAAA inet tea NNA ENANA 94 Factors that affect product performance sssssssssssssssseseenen nee 94 Control panel and status alert messages sssssssssssseeeee nenne nennen enne nnns 95 ACTA ems 101 Recover JAMS i crece ne ertet a de paene ze E RR da e Ra e HR Ra e Eae 101 Common causes of jams sssssssssssseseeeenee mene nnnn nennen nnne nennen nnne nnns 102 CIS AM JIMS 103 NI poBInBi AY 2 M 103 Jain In ttay 2 ee te re et
93. he correct slot From top to bottom the print cartridges are installed in this order yellow magenta cyan black Install Color cartridge The cartridge is either not installed or not correctly installed in the product Install the print cartridge See Replace print cartridges on page 85 Invalid driver Press OK You are using an incorrect printer driver Select the correct printer driver Jam in location x The product has detected a jam Clear the jam from the location indicated The job should continue to print If it does not try reprinting the job If the message persists contact HP support See Service and support on page 127 Load paper Tray 2 is empty Load print media into tray 2 Load tray lt TYPE gt lt SIZE gt A tray is configured for the media type and size that the print job is requesting but that tray is empty Load the correct media into the tray or press OK to use media in a different tray Load tray 1 plain lt SIZE gt Cleaning mode OK to start The product is ready to process the cleaning operation Load tray 1 with plain paper in the size indicated and then press OK Load tray 1 lt TYPE gt lt SIZE gt EXE TUS E No trays are configured for the media type and size that the print job is requesting Load the correct media into tray 1 or press OK to use media in a different tray Manual duplex Load tr
94. he product name or the product number s Boise Idaho 83713 USA October 2007 For Regulatory Topics Only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 USA Phone 208 396 6000 144 Appendix D Regulatory information ENWW Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B
95. heets HP Brochure Laser Paper matte letter Q2546A 300 sheets HP Presentation laser paper glossy Q6549A 100 sheets HP Photo Paper matte letter HPL285R 500 sheets HP Color Laser Paper letter Reference materials 5851 1468 HP LaserJet Printer Family Print Media Specification Guide 126 Appendix A Supplies and accessories ENWW B Service and support ENWW 127 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CP1215 CP1515 CP1518 Series printers One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error fre
96. hen on Description The product has experienced an internal hardware error Recommended action the product power on and wait for it to initialize Turn off the product wait at least 25 minutes and then turn on the product If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product on If the message persists contact HP support See Service and support on page 127 54 XX Error Turn off then on The product has experienced an error with one of the internal sensors Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 55 X Error Turn off then on The product has experienced an internal error Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge p
97. hen press OK Press the Right arrow lt button to increase the value for the first section of the IP address Press the Left arrow lt button to decrease the value When the value is correct press OK If the address is correct use the Left arrow lt or the Right arrow button to select Yes and then press OK Repeat step 5 for the subnet mask and default gateway settings Or If the IP address is incorrect use the Left arrow lt 4 or the Right arrow button to select No and then press OK Repeat step 5 to establish the correct IP address and then repeat step 5 for the subnet mask and default gateway settings Automatic configuration amp NOTE Automatic is the default Network config TCP IP config setting qd 2 On the control panel menu press OK Use the Left arrow 4 or the Right arrow button to select Network config and then press OK Use the Left arrow 4 or the Right arrow button to select TCP IP config and then press OK Use the Left arrow lt 1 or the Right arrow button to select Automatic and then press OK It might take several minutes before the automatic IP address is ready for use NOTE To disable or enable specific automatic IP modes such as BOOTP DHCP or AutolP use the embedded Web server or HP ToolboxFX ENWW Network configuration 25 Show or hide the IP address on the control panel amp NOTE When Show IP address is On the IP a
98. his cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 141 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 lbs 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns Shipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns
99. i color laser class quality through a multi level printing process This process precisely controls color by combining up to four colors within a single dot and by varying the amount of toner in a given area ImageREt 3600 has been improved for this product The improvements offer trapping technologies greater control over dot placement and more precise control of toner quality in a dot These new technologies coupled with HP s multi level printing process result in a 600 x 600 dpi printer that provides 3600 dpi color laser class quality with millions of smooth colors In contrast the single level printing process found in the default mode of other color laser printers does not allow the colors to be mixed within a single dot This process called dithering significantly hinders the ability to create a wide range of colors without reduced sharpness or visible dot structure Media selection For the best color and image quality select the appropriate media type from the software printer menu or from the printer driver Color options Color options automatically provide optimal color output These options use object tagging which provides optimal color and halftone settings for different objects text graphics and photos on a page The printer driver determines which objects appear on a page and uses halftone and color settings that provide the best print quality for each object In the Windows environment the Automatic and Manual color
100. ia is in poor condition Replace the media The internal rollers from the tray are not picking up the media Remove the top sheet of media If the media is heavier than 163 g m 43 Ib it might not be picked from the tray The media has rough or jagged edges Replace the media The media is perforated or embossed Perforated or embossed media does not separate easily Load sheets one at a time Paper was not stored correctly Replace the paper in the trays Paper should be stored in the original packaging in a controlled environment If the product continues to jam contact HP Customer Support or your authorized HP service provider 102 Chapter 10 Solve problems ENWW Clear jams Jam in tray 1 NOTE Ifthe sheet tears make sure that all of the fragments are removed before you resume printing 1 If you can see the jammed sheet remove the jammed sheet by pulling it straight out 2 3 ENWW Jams 103 4 Remove the jammed sheet by pulling it straight out A CAUTION Do not pull up on the jammed sheet Be sure to pull it straight out 5 Push up on two tabs to replace the tray 1 panel 6 Replace tray 2 Jam in tray 2 1 Pull out tray 2 and place it on a flat surface 104 Chapter 10 Solve problems ENWW 2 Remove the jammed sheet by pulling it straight out 4 Press OK to continue printing Jam in fuser area 1 Open the rear door ENWW
101. increased transfer bias voltage The user selects the best transfer bias voltage for the current print job Duplex Transfer This print mode controls the transfer bias voltage for duplex print jobs This mode has the same options as the Transfer mode but is applied when the product is printing the duplex side of a two sided print job Toner This print mode controls the amount of toner applied to a page Less toner Decreases the amount of toner for each color that is applied to the page to prevent print quality problems like toner scatter in high humidity wet environments The options are 100 No adjustment 95 1 90 2 and 85 3 76 Chapter 9 Manage and maintain ENWW Optimize System Service ENWW e Background Toner Select On to reduce background printing on glossy media e Extra Drum Cleaning Select On to reduce the residue left by high acid media that can cause print quality problems e Drum Banding Select On to reduce the occurrence of sharp image quality defect lines at the photosensitive drum by inducing extra drum pre rotations and by jogging the drums slightly after each job the jogging motion is slightly audible e Transfer Belt Cleaning Increases the effectiveness of the transfer belt cleaning process Use this option if a previous heavy coverage print job is leaving a faint image ghosting on subsequently printed pages e Transfer Belt Cleaning Voltage Allows fine adjustmen
102. ing Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the device If the defect occurs later in a print job turn the device off for 10 minutes and then turn on the device to restart the print job Solve issues with color documents This section describes issues that can occur when you print in color Problem Cause Solution Only black is printing when the document should be printing in color Color mode is not selected in your program or printer driver Select color mode instead of grayscale mode The correct printer driver might not be Select the correct printer driver AaBbCc selected in the program AaBbCc The device might not be correctly Print a Configuration page see Print AaBbCc configured information pages on page 68 If no color appears on the Configuration page AaBbCc contact HP Customer Care See Service AaBbCc and support on page 127 or the support flyer that came in the box One or more colors are not printing or are inaccurate Sealing tape might be on the print cartridges Verify that the sealing tape has been completely removed from the print cartridges The media might not meet HP Use a different paper such as high defective AaBbCc specifications quality paper that is intended for col
103. int in color or in black only The topics that follow list the typical cause and solution for each of these examples Problem Cause Solution Print is light or faded Aa gt Cc Aa Cc Aa Cc Aa Cc Aa Cc The media might not meet HP specifications Use media that meets HP specifications One or more print cartridges might be defective Print the Supplies status page to check the remaining life See Print information pages on page 68 Replace any low print cartridges See Replace print cartridges on page 85 The product is set to override the Replace color cartridge message and to continue printing Replace any low print cartridges See Replace print cartridges on page 85 Toner specks appear AaBbGc AaBbGe AaBbCc AaBbCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications The paper path might need cleaning Clean the paper path See Clean the product on page 91 Dropouts appear AaBbCc AaBbCc Aagbcc AaBbCc AaBoCc A single sheet of print media might be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try different paper such as high quality paper that is intended for color laser printers The paper lot is flawed The manufacturing processes can cause some areas to reject toner Try differ
104. ion Click OK Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 From the Effects tab click the Watermarks drop down list 4 Click the watermark that you want to use To create a new watermark click Edit 5 If you want the watermark to appear only on the first page of the document click First Page Only 6 Click OK To remove the watermark click none in the Watermarks drop down list Print on both sides of the page manual duplex ENWW To print on both sides of the paper you must print the first side turn the paper over and load it into the tray again and then print the second side Td From the Windows desktop click Start Settings and then Printers or Printers and Faxes for some Windows versions Right click the HP Color LaserJet CP1510 Series and select Properties Click the Configure tab In the Paper Handling section select Allow Manual Duplexing Use features in the Windows printer driver 35 10 11 12 13 14 15 16 Click OK Open the Print dialog in the software program from which you are printing In most programs this is done by clicking File and then Print Select the HP Color LaserJet CP1510 Series Click Properties or Preferences The exact option name depends on the
105. it wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print cartridge limited warranty statement 129 HP Customer Care Online Services For 24 hour access to updated HP device specific software product information and support information through an Internet connection go to the Web site www hp com support licp151Oseries Go to www hp com support net printing for information about the HP Jetdirect external print server HP Instant Support Professional
106. k configuration e X View support content that is specific to the current state of the product e Restrict access to color printing features To use the embedded Web server you must have Microsoft Internet Explorer 6 or later Netscape Navigator 7 or later Safari 1 2 or later Konqueror 3 2 or later Firefox 1 0 or later Mozilla 1 6 or later or Opera 7 or later The embedded Web server works when the product is connected to an IP based network The embedded Web server does not support IPX based or AppleTalk printer connections You do not need Internet access to open and use the embedded Web server Access the embedded Web server by using a network connection 1 In a supported Web browser on your computer type the IP address for the product in the address URL field To find the IP address print a configuration page See Print information pages on page 68 NOTE After you open the URL you can bookmark it so that you can return to it quickly in the future 2 The embedded Web server has three tabs that contain settings and information about the product the Status tab the Settings tab and the Networking tab Click the tab that you want to view See the following section for more information about each tab ENWW Use the embedded Web server 79 Embedded Web server sections The table below describes the basic screens of the embedded Web server Tab or section Description Status tab e Device Status Shows th
107. lftoning is on The Edge Control setting determines how edges are rendered Edge control has two components e Normal sets trapping at a medium level Adaptive halftoning is on adaptive halftoning and trapping Adaptive halftoning increases edge sharpness Trapping reduces the e Light sets trapping at a minimal level Adaptive halftoning is on effect of color plane misregistration by overlapping the edges of adjacent objects slightly e Off turns off both trapping and adaptive halftoning Color themes Use color themes to adjust the RGB Color options for the entire page Setting description Setting options RGB Color e Default SRGB instructs the product to interpret RGB color as sRGB The sRGB standard is the accepted standard of Microsoft and the World Wide Web Consortium http www w3 org e X Vivid instructs the product to increase the color saturation in the midtones Less colorful objects are rendered more colorfully This setting is recommended for printing business graphics e Photo interprets RGB color as if it were printed as a photograph using a digital mini lab It renders deeper more saturated colors differently than Default SRGB mode Use this setting for printing photos e Photo AdobeRGB 1998 is for digital photos that use the AdobeRGB color space rather than sRGB When printing from a professional software program that uses AdobeRGB it is important to turn off the color management in the software program
108. lies and accessories on page 123 for more information Order supplies More than one supply item is low Check the supply level gauges on the control panel or print a Supplies status page to determine which cartridges are low See Print information pages on page 68 Order the identified print cartridges Printing will continue until Replace color cartridge appears See Supplies and accessories on page 123 for more information Print failure Press OK If error repeats turn off then on v The product cannot process the page Press OK to continue printing the job but output might be affected If the error persists turn the power off and then on Resend the print job Rear Door open The product rear door is open Close the door Remove shipping locks from color cartridge A print cartridge shipping lock is installed Be sure that the print cartridge shipping lock has been removed Remove shipping locks from all cartridges A print cartridge shipping lock is installed on one or more print cartridges Be sure that each print cartridge shipping lock has been removed Replace color cartridge The print cartridge is empty Replace the cartridge See Replace print cartridges on page 85 Replace supply Override in use S CN Sel SS The Print quality menu item Replace supplies is set to Override out You can continue printing un
109. lling 88 specifications 2 verifying installation 91 Memory card sharing setting 26 memory cards insertion 59 memory cards photo inserting 60 menus control panel map printing 45 Network config 48 Reports 45 Index 151 Service 49 System Setup 46 using 44 mercury free product 142 messages control panel 95 Microsoft Office Basic Colors palette printing 56 misprint error message 99 model number 6 multiple pages per sheet Macintosh 37 N n up printing 36 Network config menu 48 Network port connecting 21 22 locating 4 type included 2 Network services setting IPv4 IPv6 26 Network Settings tab HP ToolboxFX 78 Networking tab embedded Web server 81 networks configuration page 45 configuring 23 control panel use in 50 device discovery 27 DHCP 29 embedded Web server 24 embedded Web server accessing 79 gateways 29 HP ToolboxFX 24 Internet Protocol IP 28 IP address 25 28 models supporting 2 operating systems supported 8 password setting 24 protocols supported 27 setting up 23 settings 48 settings report 45 software 12 subnets 29 152 Index TCP IP 28 29 transmission control protocol TCP 28 Neutral Grays 53 noise specifications 138 non HP supplies 83 6 on off switch 5 online help Windows printer drivers 32 online support 130 operating environment specifications 136 operating systems supported 2 8 order supplies message 99 ordering supplies and accessories 124 ordering supplies
110. m the effects of other print jobs Consult your system administrator for more information 50 Chapter6 Control panel ENWW 7 Color ENWW Manage color Advanced color use Match colors HP Basic Color Match tool 51 Manage color Setting color options to Automatic typically produces the best possible print quality for color documents However you sometimes might want to print a color document in grayscale black and white or change one of the product color options e In Windows use the settings on the Color tab in the printer driver to print in grayscale or change the color options Print in Grayscale Select the Print in Grayscale option from the printer driver to print a color document in black and white This option is useful for printing color documents that will be photocopied or faxed When Print in Grayscale is selected the product uses the monochrome mode which reduces wear on the color cartridges Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment halftones and edge enhancements for each element in a document For more information see your printer driver online Help NOTE Automatic is the default setting and is recommended for printing all color documents Use the Manual color adjustment option to adjust the neutral gray color treatment halftones and edge enhancements for text graphics and photographs To gain access to the
111. nformation View information such as the product description and a contact person Paper Handling Configure trays or change the product paper handling settings such as default paper size and default paper type Printing Change the default product print settings such as number of copies and paper orientation PCL5c Change the PCL settings PostScript Change the PS settings Photo Change the photo settings Print Quality Change the print quality settings Print Density Change the print density settings such as contrast highlights midtones and shadows Paper Types Change the mode settings for each media type such as letterhead prepunched or glossy paper Extended Print Modes Change the default print modes System Setup Change the system settings such as jam recovery and auto continue Change the Cartridge low threshold setting which sets the toner level that causes a low toner alert Service Gain access to various procedures required to maintain the product Save Restore Settings Save the current settings for the product to a file on your computer Use this file to load the same settings onto another product or to restore these settings to this product at a later time Password Set a password to protect the device settings Once a password is set users will be prompted to enter the password before being allowed to change device settings This password is the same as the embedded Web server password Device
112. ning To close an application that has an icon in the system tray right click the icon and select Close or Disable Try plugging the USB cable into a different USB port on the computer An error message was displayed during the software installation Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you can and reinstall the product software If necessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode but nothing prints Print a Configuration page and verify the product functionality Verify that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable 118 Chapter 10 Solve problems ENWW Macintosh problems Solve problems with Mac OS X NOTE If you are installing the product using a USB connection do not connect the USB cable to the device and the computer before you install the software Connecting the USB cable will cause the Mac OS X to automatically install the product but the installation will be faulty You must then uninstall the product disconnect the USB cable reinstall the software from the product CD ROM and rec
113. nt media that you are using meets specifications Generally smoother paper provides better results If you are using a special print media such as labels transparencies glossy or letterhead ensure that you have printed by type Print a Configuration page and Supplies status page See Print information pages on page 68 o Check the Supplies status page to see if any supplies are low or empty No information is provided for non HP print cartridges o If the pages do not print correctly the problem is with the hardware Contact HP Customer Care See Service and support on page 127 or the flyer that came in the box Print a Demo page from HP ToolboxFX If the page prints the problem is with the printer driver Try printing from a different program If the page prints correctly the problem is with the program from which you were printing Restart the computer and the product and try printing again If the problem is not resolved choose one of these options o If the problem is affecting all printed pages see General print quality issues on page 109 o If the problem is affecting only pages printed in color see Solve issues with color documents on page 113 108 Chapter 10 Solve problems ENWW General print quality issues The following examples depict Letter size paper that has passed through the product short edge first These examples illustrate problems that would affect all of the pages that you print whether you pr
114. onnect the USB cable when the software prompts you The printer driver is not listed in the Print Center or Printer Setup Utility Cause Solution The product software might not have been installed or was installed incorrectly Make sure that the product PPD file is in the following hard drive folder LIBRARY PRINTERS PPDS CONTENTS RESOURCES LANG LPROJ where lang is the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The PPD file is corrupt Delete the PPD file from the following hard drive folder LIBRARY PRINTERS PPDS CONTENTS RESOURCES LANG LPROJ where lang is the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The product name IP address or Rendezvous host name does not appear in the printer list in the Print Center or Printer Setup Utility Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the Ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Rendezvous is selected depending on the type of connection The wrong product name IP addr
115. onnected to an IP based network This tab does not appear if the product is Provides the ability to change directly connected to a computer network settings from your computer NOTE The Networking tab can be password protected Use the embedded Web server 81 Configure the product using a Macintosh The HP embedded Web server EWS is accessed by clicking the Utility button when viewing the print queue This opens a Web browser such as Safari which allows the user to access the EWS The EWS can also be accessed directly by typing the network IP address or DNS name of the product into the Web browser HP USB EWS Gateway software which is automatically installed also allows a Web browser to access the product if the product is connected using a USB cable Click the Utility button when using a USB connection to access the EWS though the Web browser Use the EWS to perform the following tasks e X View the device status and change device settings e View and change network settings for the device e Print information pages for the device e X View the device event log 82 Chapter9 Manage and maintain ENWW Manage supplies Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes HP policy on non HP print cartridges Hewlett Packard Company cannot recommend th
116. options are on the Color tab in the printer driver Standard red green blue SRGB Standard red green blue sRGB is a worldwide color standard that HP and Microsoft developed as a common color language for monitors input devices scanners and digital cameras and output devices printers and plotters It is the default color space used for HP products Microsoft operating systems the World Wide Web and most office software The sRGB standard represents the typical Windows monitor and is the convergence standard for high definition television 54 Chapter7 Color ENWW NOTE Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen For more information see Match colors on page 56 The latest versions of Adobe PhotoShop CorelDRAWS Microsoft Office and many other programs use sRGB to communicate color Because it is the default color space in Microsoft operating systems sRGB has been adopted broadly When programs and devices use sRGB to exchange color information typical users experience greatly improved color matching The sRGB standard improves your ability to match colors between the product the computer monitor and other input devices automatically and eliminates the need to become a color expert ENWW Advanced color use 55 Match colors The process of matching printer output color to your computer screen is complex because printers and computer monitor
117. or AaBbcc laser printers Aa Cc The device might be operating in Verify that the device environment is Ag bCc excessively humid conditions within humidity specifications AaBbCc One or more print cartridges might be Replace any low print cartridges See Replace print cartridges on page 85 The product is set to override the Replace color cartridge message and to continue printing Replace any low print cartridges See Replace print cartridges on page 85 ENWW Print quality problems 113 Problem Cause Solution A color is printing inconsistently after you Another print cartridge might be Remove the print cartridge for the color load a new print cartridge defective thatis printing inconsistently and reinstall it AaBbCc The product is set to override the Replace any low print cartridges See Replace color cartridge message Replace print cartridges on page 85 and to continue printing AaBbCc The colors on the printed page do not The colors on your computer monitor See Match colors on page 56 match the colors as they appear on the might differ from the device output Screen If extremely light colors or extremely dark If possible avoid using extremely light or colors on screen are not printing your extremely dark colors software program might interpret extremely light colors as white or extremely dark colors as black The media might not meet HP Use a differen
118. or select Play mode for the camcorder after connecting the device to the product Read the manufacturer instructions for your device before connecting it to the HP Color LaserJet CP1518ni 1 Before you connect a device to the product make sure that the camera or camcorder is turned off 2 Use the USB cable that came with the device to connect the device to the PictBridge port on the product PictBridge 65 3 Turn the camera or camcorder on Follow the manufacturer instructions for direct printing from the device 4 When you are finished printing photos directly from a camera or camcorder connected to the HP Color LaserJet CP1518ni always unplug the cable that connects the device to the PictBridge port 66 Chapter8 Photo ENWW 9 Manage and maintain e Print information pages e HP ToolboxFX e Use the embedded Web server e Configure the product using a Macintosh e Manage supplies e Replace print cartridges e Work with memory e Clean the product e Upgrade firmware ENWW 67 Print information pages Use the control panel to print configuration and supplies status pages that give details about the product and its current settings 1 Press OK to open the menus 2 Press the Left arrow 4 or Right arrow gt button to navigate to Reports and then press OK 3 Press the Left arrow lt or Right arrow button to navigate to Config report or Supplies status and then press OK
119. ot on the HP Color LaserJet CP1518ni product To find the appropriate slot see the illustration below SD XD MS MMC CF DUO Accepts xD memory cards Accepts Memory Stick Memory Stick PRO and Memory Stick Duo memory cards Accepts CompactFlash memory cards Accepts Secure Digital and MultiMedia memory cards 60 Chapter8 Photo ENWW Insert and remove a memory card NOTE The HP Color LaserJet CP1518ni recognizes memory cards up to 2 GB 1 Push the memory card into the appropriate memory slot to seat it NOTE You can use only one memory card in the product at a time If two or more are inserted the product displays an error message M8 24 feral j esa ns vixiDvanoo 2 The product reads the card and then the product control panel displays X photos found on card where X is the number of recognized JPEG files found on the memory card After a few seconds the message Photo menu Easy Photo Print appears on the control panel display Now you can use the HP Color LaserJet CP1518ni to print photos See Print photos directly from the memory card on page 63 3 Grasp the card and gently pull it straight out of the memory card slot to remove it A CAUTION To avoid damaging the files stored on the card do not remove a memory card while the product is accessing it Wait for the LED near the memory card slots to stop blinking before you remove the memory card
120. ot request packet that contains the product hardware address The server answers with a boot reply packet that contains the information that the device needs for configuration Subnets When an IP network address for a particular network class is assigned to an organization no provision is made for more than one network being present at that location Local network administrators use subnets to partition a network into several different subnetworks Splitting a network into subnets can result in better performance and improved use of limited network address space Subnet mask The subnet mask is a mechanism used to divide a single IP network into several different subnetworks For a given network class a portion of an IP address that would normally be used to identify a node is used instead to identify a subnetwork A subnet mask is applied to each IP address to specify the portion used for subnetworks and the portion used to identify the node Gateways Gateways routers are used to connect networks together Gateways are devices that act as translators between systems that do not use the same communication protocols data formatting structures languages or architectures Gateways repackage the data packets and change the syntax to match that of the destination system When networks are divided into subnets gateways are required to connect one subnet to another Default gateway ENWW The default gateway is the IP address of the gat
121. oving software 11 software for 11 versions supported 8 wrinkles troubleshooting 112 ENWW Index 155 156 Index ENWW 2007 Hewlett Packard Development Company L P www hp com CC378 90901
122. paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 146 Appendix D Regulatory information ENWW Substances Table China HE HERS as RRS ZAHERMAAG Table D 1 4 AS MAR BES MR BASU RAH 4 Pb R Hg 4 Cd Aires Cr Vi BywKA PBB Be Aw PBDE Eae X O X X O o Pal O O 0 o O o BAN o o e o o e iat xX o o o O e WE X O O O o O OX E ESAE BI AMMAR AMA PSMA SRA Em EF SJ T11363 2006 HRH o XRTELRAMAMM ARES Bb MaMa SAS i EST SJT11363 2006 HIR ill EK Ef NOTE SIAR ARAHI EREE SS SEA TERT ER FH m HAE AY ENWW Safety statements 147 148 Appendix D Regulatory information ENWW Index Symbols Numerics 2 sided printing 35 500 sheet tray See tray 3 Color in wrong position error message 97 A accessibility features 3 accessories ordering 123 124 acoustic specifications 138 agreements maintenance 132 alerts viewing
123. pe the product model number In North America Service Agreement information can be obtained through HP Customer Care Call 1 800 474 6836 U S or 1 800 268 1221 Canada In other countries regions please contact your country region specific HP Customer Care Center See the inbox flyer or go to http www hp com for the HP Customer Care telephone number in your country region Extended warranty HP Support provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 3 year period from date of the HP product purchase The customer must purchase HP Support within the stated factory warranty For more information contact the HP Customer Care Service and Support group 132 Appendix B Service and support ENWW Repack the product If your product needs to be moved or shipped to another location perform the following procedure to repack it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility The product must remain upright during shipment Repack the product ENWW A CAUTION Itis extremely important to remove the print cartridges before shipping the product Print cartridges left in the product during shipping will leak and entirely cover the product with toner To prevent damage to the print cartridges avoid touching the rollers and store them in the original packing material or so that they are not exposed to light
124. plete information about the features that are available in the printer driver see the printer driver help EE Ef NOTE Settings in the printer driver and software program generally override control panel settings Software program settings generally override printer driver settings Create and use presets in Mac OS X Use presets to save the current printer driver settings for reuse Create a preset 1 Open the printer driver See Open the printer driver and change the print settings on page 10 2 Select the print settings 3 In the Presets box click Save As and type a name for the preset 4 Click OK Use presets 1 Open the printer driver See Open the printer driver and change the print settings on page 10 2 Inthe Presets menu select the preset that you want to use amp NOTE To use printer driver default settings select the Standard preset Print a cover page You can print a separate cover page for your document that includes a message such as Confidential 1 Open the printer driver See Open the printer driver and change the print settings on page 10 2 Onthe Cover Page or Paper Quality pop up menu select whether to print the cover page Before Document or After Document 3 Ifyou are using Mac OS X in the Cover Page Type pop up menu select the message that you want to print on the cover page NOTE To print a blank cover page select Standard as the Cover Page Type
125. ports menu Use the Reports menu to print reports that provide information about the product Menu item Description Demo page Prints a color page that demonstrates print quality Menu structure Prints a map of the control panel menu layout The active settings for each menu are listed Config report Prints a list of all the product settings Includes network information when the product is connected to a network Supplies status Prints the status for each print cartridge including the following information e Estimated pages remaining e Part number e Number of pages printed Network report Prints a list of all product network settings Usage page Prints a page that lists PCL pages PCL 6 pages PS pages pages that were jammed or mispicked in the product monochrome black and white or color pages and reports the page count HP Color LaserJet CP1518ni only prints a page that lists the information above and the monochrome black and white or color pages printed number of memory cards inserted number of PictBridge connections and the PictBridge page count PCL font list Prints a list of all the PCL fonts that are installed PS font list Prints a list of all the PostScript PS fonts that are installed PCL6 font list Prints a list of all the PCL6 fonts that are installed Color usage log Prints a report that shows the user name application name and color usage information on a job by job basis
126. print appears on the control panel display 7 Right arrow button Press this button to navigate through the menus or to increase a value that appears on the display 42 Chapter6 Control panel ENWW EE 8 Back arrow 92 button Use this button for the following actions e Exit the control panel menus e Scroll back to a previous menu item in a submenu list e Scroll back to a previous menu item in a submenu list without saving changes to the menu item 9 Cancel Job X button Press this button to cancel a print job whenever the attention light is blinking or to exit the control panel menus pe H M J a J ENWW Understand control panel features 43 Use the control panel menus Use the menus 1 Press OK to open the menus 2 Press the Left arrow lt 4 or Right arrow button to navigate through the listings 3 Press OK to select the appropriate option An asterisk appears next to the active selection 4 Press the Back arrow button to scroll back through the submenus 5 Press X to exit the menu without saving any changes The sections that follow describe the options for each of the main menus e Reports menu on page 45 e System setup menu on page 46 e Network config menu on page 48 e Service menu on page 49 44 Chapter6 Control panel ENWW Re
127. printing of business text and graphics Interface connections e Includes a Hi Speed USB 2 0 port e Built in networking to connect to 10Base T 100Base TX networks Environmental features e Todetermine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet 2 Chapter 1 Basics ENWW Economical printing e Provides N up printing printing more than one page on a sheet e The printer driver provides the option to manually print on both sides Supplies e Uses print cartridges with HP ColorSphere toner Accessibility e Online user guide is compatible with text screen readers e Print cartridges can be installed and removed by using one hand e X All doors and covers can be opened by using one hand PictBridge USB port e Enables direct connection of a compatible camera or camcorder to the product for direct HP Color LaserJet CP1518ni printing of recorded images only Memory card slots The following memory cards are supported HP Color LaserJet CP1518ni only e CompactFlash CF Type 1 and Type 2 e Memory Stick Memory Stick PRO and Memory Stick Duo e MultiMedia Card MMC e Secure Digital SD e xD Picture Card ENWW Product features 3 Walkaround Front view 1 Output bin holds 125 sheets of standard paper 2 Front door provides access to the print cartridges 3 Tray 1 single sheet priority feed slot and jam access door 4
128. product requiring repair For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements 14 Chapter 3 Paper and print media ENWW Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE Toobtain best print results select the appropriate paper size and type in your print driver before ENWW printing Table 3 1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 Letter 216 x 279 mm 8 5 x 11 inches Y Y Legal 216 x 356 mm 8 5 x 14 inches v v4 A4 210 x 297 mm 8 27 x 11 69 inches Y T Executive 184 x 267 mm 7 24 x 10 51 inches v 4 A3 297 x 420 mm 11 69 x 16 54 inches A5 148 x 210 mm 5 8
129. r locating 4 jams common causes of 102 locations 101 output bin clearing 107 paper path clearing 105 tracking number of 45 jams location error messages 98 jams tray error messages 100 jams clear 103 Japanese VCCI statement 145 Jetadmin HP Web 12 K Korean EMI statement 145 L labels printing on 34 landscape orientation setting 35 language control panel 46 laser safety statements 145 146 letterhead printing on 34 light print troubleshooting 109 lightness faded print troubleshooting 109 lights control panel 5 42 lines troubleshooting printed pages 109 Linux drivers 8 loading media 19 paper 19 loading media errormessages 98 loose toner troubleshooting 110 M Macintosh configure the product 11 configure the product software 82 driver options 37 drivers troubleshooting 119 PPDs 11 support 131 troubleshooting 119 USB card troubleshooting 120 versions supported 8 maintenance agreements 132 matching colors 56 matching colors HP basic color matching tool 57 material restrictions 142 Material Safety Data Sheet MSDS 143 media curl settings 49 curled troubleshooting 112 default settings 46 74 document size selecting 35 first page Macintosh 37 HP ToolboxFX settings 73 pages per sheet 36 pages per sheet Macintosh 37 specification guide 126 supported sizes 15 wrinkled 112 media jams See jams memory adding 88 card slots 3 enabling 91 error messages 98 included 2 insta
130. r LaserJet CP1510 Series Printer e Prints up to 12 pages per minute ppm on letter size media or A4 size media in monochrome black and white and 8 ppm in color e Single sheet priority feed slot tray 1 and 150 sheet input tray tray 2 e Hi Speed universal serial bus USB 2 0 port e Built in networking to connect to 10Base T 100Base TX networks e Photo imaging model only ni o Photo memory card slots o PictBridge slot Product features Print e Prints letter size and A4 size pages at speeds up to 8 pages per minute ppm in color and 12 ppm in black and white e Prints at 600 dots per inch dpi e Includes adjustable settings to optimize print quality e The printcartridges use HP ColorSphere toner For information about the number of pages the cartridges can print see www hp com go pageyield Actual yield depends on specific use Memory e Includes 96 megabyte MB random access memory RAM For information about upgrading the product memory see Work with memory on page 88 Supported operating e Windows 2000 systems e Windows XP Home Professional e Windows Server 2003 32 bit only e Windows Vista e Mac OS X V10 28 and later Paper handling e Tray 1 single sheet priority feed slot e Tray2 holds up to 150 sheets of print media or 10 envelopes e Output bin holds up to 125 sheets of print media Printer driver features e ImageREt 3600 produces 3600 dpi print quality for fast high quality
131. r9 Manage and maintain ENWW Replace print cartridges Open the front door 1 Pull out the print cartridge drawer 2 Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it 3 Remove the new print cartridge from the packaging 4 85 Replace print cartridges ENWW 5 Remove the orange plastic shield from the bottom of the new print cartridge A CAUTION Do not touch the imaging drum on the bottom of the print cartridge Fingerprints on the imaging drum can cause print quality problems 7 Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape Discard the sealing tape 86 Chapter9 Manage and maintain ENWW 8 Close the print cartridge drawer 10 Place the old print cartridge in the box for the new print cartridge Follow the recycling instructions that are included in the box ENWW Replace print cartridges 87 Work with memory Product memory The product has one dual inline memory module DIMM slot Use the DIMM slot to upgrade the product with the following items e More product memory DIMMs are available in 64 128 and 256 MB e Other DIMM based printer languages and product options NOTE Toorder DIMMs see Supplies and accessories on page 123 You might want to increase product memory if you often print complex graphics or HP postscript level 3 emulation documents
132. rence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e X Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Gf NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 140 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To
133. rical 137 environment 136 features 2 model and serial number 6 physical 136 skew 138 specks troubleshooting 109 speed print specifications 2 spots troubleshooting 109 SRGB settings 53 54 status alerts HP Toolbox FX 70 print cartridge gauges 42 supplies printing report 45 viewing with HP Toolbox FX 70 Status tab embedded Web server 80 Status tab HP Toolbox FX 70 stopping a print request 39 storing print cartridges 83 product 136 streaks troubleshooting 109 subnet mask 29 subnets 29 supplies counterfeit 83 error messages 99 low or out settings 47 non HP 83 ordermessage 99 ordering 78 123 124 print cartridge status gauges 42 recycling 141 replace message 99 shipping lock error message 99 status viewing with HP Toolbox FX 70 wrong position error message 97 supplies status page 45 154 Index support maintenance agreements 132 online 78 130 service information form 134 supported media 15 System Setup menu 46 System Setup tab HP ToolboxFX 77 T TCP IP configuring 29 overview 28 settings 48 technical support maintenance agreements 132 online 130 service information form 134 temperature specifications 136 text troubleshooting misformed characters 111 toner loose troubleshooting 110 scatter troubleshooting 112 smeared troubleshooting 110 specks troubleshooting 109 toner cartridges See print cartridges ToolboxFX HP 69 Transmission Control Protocol TCP 28 transparencies ordering 126
134. rinted vs monitor 56 restricting 47 sRGB 53 54 troubleshooting 113 color themes 53 color usage log 45 configuration page 45 Configure the product Macintosh 11 configure the product Macintosh 82 connecting network 21 USB 21 connecting network cable 22 contacting HP 130 contracts maintenance 132 contrast display control panel 47 print density 75 control panel automatic crossover setting 26 display contrast 47 IP address setting 25 language 46 lights and buttons 5 42 Index 149 locating 4 memory card sharing setting 26 menu map printing 45 menus 44 messages troubleshooting 95 Network config menu 48 network services setting IPv4 IPv6 26 Reports menu 45 restore defaults network settings 27 Service menu 49 settings 9 shared environments 50 show IP address setting 26 System Setup menu 46 counterfeit supplies 83 country region of origin 6 Courier font settings 47 cover pages Macintosh 37 creases troubleshooting 112 crooked pages 112 curl paper settings 49 curled media 112 custom size media 34 customer support maintenance agreements 132 online 130 service information form 134 D declaration of conformity 144 default settings changing memory card 62 default settings restoring 49 demo page 45 density settings 75 device discovery 27 device error message 97 Device Settings tab HP ToolboxFX 73 DHCP 29 DIMMs installing 88 verifying installation 91 display contrast setting 47 disposal
135. rnet Protocol IP When information is sent across the network the data is broken down into small packets Each packet is sent independently Each packet is encoded with IP information such as the IP address of the sender and receiver IP packets can be routed over routers and gateways devices that connect a network with other networks IP communications require no connection When IP packets are sent they might not arrive at their destination in the correct sequence However higher level protocols and programs place the packets in the correct sequence so IP communications are efficient Each node or device that communicates on the network requires an IP address Transmission Control Protocol TCP TCP breaks the data into packets and recombines them on the receiving end by providing a connection oriented reliable and guaranteed delivery service to another node on the network When data packets are received at their destination TCP calculates a checksum for each packet to verify that the data is not corrupt If the data in the packet has been corrupted during transmission TCP discards the packet and requests that the packet be resent IP address Every host workstation or node on an IP network requires a unique IP address for each network interface This address is a software address that is used to identify both the network and specific hosts that are located on that network It is possible for a host to query a server for a dynami
136. rom the following hard drive folder LIBRARY PRINTERS PPDS CONTENTS RESOURCES LANG LPROJ where lang is the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The interface cable might be defective or of poor quality Replace the interface cable with a high quality cable A print job was not sent to the product that you wanted Cause Solution The print queue might be stopped Restart the print queue Open Print Monitor and select Start Jobs The wrong product name IP address or Rendezvous host name is being used Print a Configuration page see Print information pages on page 68 Verify that the product name IP address or Rendezvous host name on the Configuration page matches the product name IP address or Rendezvous host name in the Print Center or Printer Setup Utility An EPS file prints with incorrect fonts Cause Solution This problem occurs with some programs e Try downloading the fonts that are contained in the EPS file to the product before printing e Sendthe file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB printers is not installed When adding a third party USB card you might need the Apple USB Adapter Card Support software The most current v
137. rotector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 57 Fan error Turn off then on 96 Chapter 10 Solve problems The product has experienced a problem with its internal fan Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize ENWW Control panel message Status alert Description Recommended action If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 59 X Error Turn off then on The product has experienced a problem with one of the motors Turn the product power off wait atleast 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 79 Error Turn off then on The product has experienced an internal firmware error Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product dir
138. ructions for performing common printing tasks such as printing on both sides printing multiple pages on one sheet and printing the first page or covers on different paper Activate the printer driver Help screens in one of the following ways In the printer driver Properties dialog box click the Help button Press the F1 key on the computer keyboard Click the question mark symbol in the upper right corner of the printer driver Right click on any item in the driver and then click What s This Cancel a print job 32 You can cancel a print job from the following locations Product control panel To cancel the print job press and release the Cancel button on the product control panel Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there o Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home o For Windows Vista click Start click Control Panel and then click Printer Double click the HP Color LaserJet CP1510 Series icon to open the window select your print job and click Delete Chapter 5 Print tasks ENWW If the status lights on the control panel continue to blink after you cancel a print job the compu
139. s snaps windows or coated linings Do not use self stick adhesives or other synthetic materials Labels Use only labels that have no exposed backing between them Use Labels that lie flat Use only full sheets of labels Do not use labels that have wrinkles or bubbles or are damaged Do not print partial sheets of labels Transparencies Use only transparencies that are approved for use in laser printers Place transparencies on a flat surface after removing them from the product Do not use transparent print media not approved for laser printers Letterhead or preprinted forms Use only letterhead or forms approved for use in laser printers Do not use raised or metallic letterhead Heavy paper Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product Glossy or coated paper Use only glossy or coated paper that is approved for use in laser printers Do not use glossy or coated paper designed for use in inkjet products 18 Chapter3 Paper and print media ENWW Load paper and print media Load tray 1 NOTE Place the media into tray 1 with the side to be printed on face up and the top toward the product 1 Place a single sheet of media into the tr
140. s use different methods of producing color Monitors display colors by using light pixels that use an RGB red green blue color process but printers print colors by using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor Print media Printer colorants inks or toners for example Printing process inkjet press or laser technology for example Overhead lighting Personal differences in perception of color Software programs Printer drivers Computer operating systems Monitors Video cards and drivers Operating environment humidity for example Keep these factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors is to print SRGB colors Use HP ToolboxFX to print the Microsoft Office Basic Colors palette You can use HP ToolboxFX to print a palette of the Microsoft Office Basic Colors Use this palette to select the colors that you want to use in printed documents It shows the actual colors that print when you select these basic colors in a Microsoft Office program 1 2 In HP ToolboxFX select the Help folder In the Troubleshooting section select Print Basic Colors 56 Chapter7 Color ENWW HP Basic Color Match tool The HP Basic Color Match tool allows you to adjust spot color in your printed output For example you can match the color of
141. se a different paper such as high quality paper that is intended for color laser printers The printed page contains wrinkles or creases The media might be loaded incorrectly Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 19 Turn over the stack of paper in the input tray or try rotating the paper 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers Toner appears around the printed characters The media might be loaded incorrectly Turn over the stack of paper in the tray If large amounts of toner have scattered around the characters the paper might have high resistivity Use a different paper such as high quality paper that is intended for color laser printers 112 Chapter 10 Solve problems ENWW Problem Cause Solution An image that appears at the top of the Software settings might affect image page in solid black repeats farther printing down the page in a gray field In your software program change the tone darkness of the field in which the repeated image appears AaBbCc In your software program rotate the whole page 180 to print the lighter image first The order of images printed might affect print
142. sing a Macintosh For information about configuring the product using a Macintosh see Configure the product using a Macintosh on page 82 Status Alerts software The Status Alerts software provides information about the current status of the product The software also provides pop up alerts when certain events occur such as an empty tray or a problem with the product The alert includes information about solving the problem ENWW Remove software from Windows operating systems 11 Software for networks HP Web Jetadmin HP Web Jetadmin is a browser based management tool for network connected printers within your intranet It should be installed only on the network administrator s computer To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit www hp com go webjetadmin When installed on a host server any client can gain access to HP Web Jetadmin by using a supported Web browser such as Microsoft amp Internet Explorer 6 x or Netscape Navigator 7 x or later and navigating to the HP Web Jetadmin host Embedded Web server The HP Color LaserJet CP1510 Series Printer is equipped with an embedded Web server which provides access to information about product and network activities This information appears in a Web browser such as Microsoft Internet Explorer Netscape Navigator or Macintosh OS Safari The embedded Web server resides on the product It is not loaded on a network s
143. software program from which you are printing Click the Finishing tab Select the Print On Both Sides Manually check box Click OK Print side one of the document After side one has printed remove the remaining paper from the tray and set it aside until after you finish the manual two sided print job Gather the printed pages and straighten the stack Return the stack to the tray with the printed side down and the top edge toward the back of the tray Press the Resume button to print side two Print multiple pages on one sheet of paper in Windows You can print more than one page on a single sheet of paper 1 2 12 34 5 owe m9 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab In the section for Document Options select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 If the number of pages is greater than 1 select the correct options for Print Page Borders and Page Order e f you need to change the page orientation click Portrait or Landscape Click OK The product is now set to print the number of pages per sheet that you have selected 36 Chapter 5 Print tasks ENWW Use features in the Macintosh printer driver When you print from a software program many of the printer features are available from the printer driver For com
144. t job from the product control panel Press the Cancel Job X button on the control panel Ef NOTE If the print job has proceeded too far you might not have the option to cancel it Stop the current print job from the software program ENWW A dialog box might appear briefly on the screen giving you the option to cancel the print job If several requests have been sent to the product through your software they might be waiting in a print queue for example in Windows Print Manager See the software documentation for specific instructions about canceling a print request from the computer If a print job is waiting in a print queue computer memory or print spooler Windows 2000 XP or Vista delete the print job there For Windows 2000 Windows XP or Windows Vista click Start and then click Printers and Faxes or click Start click Control Panel and then click Printers and Faxes Double click the printer icon to open the print spooler Select the print job that you want to cancel and then press Cancel or Delete under the Document menu If the print job is not canceled you might need to shut down and restart the computer Stop a print request 39 40 Chapter5 Print tasks ENWW 6 Control panel e Understand control panel features e Use the control panel menus e Use the product control panel in shared environments ENWW 41 Understand control panel features The product has the following lights and
145. t of the transfer belt cleaning roller and brush voltage e Transfer Belt Voltage Y Allows for fine adjustment of the yellow print cartridge to Intermediate Transfer Belt ITB transfer voltage e Transfer Belt Voltage M Allows for fine adjustment of the magenta print cartridge to Intermediate Transfer Belt ITB transfer voltage e Transfer Belt Voltage C Allows for fine adjustment of the cyan print cartridge to Intermediate Transfer Belt ITB transfer voltage e Transfer Belt Voltage K Allows for fine adjustment of the black print cartridge to Intermediate Transfer Belt ITB transfer voltage Setup Use these system settings to configure miscellaneous print settings These settings are not available on the control panel NOTE You must click Apply before your changes take effect During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing The HP ToolboxFX provides an easy method for cleaning the paper path For more information see Clean the product on page 91 HP ToolboxFX 77 Network Settings The network administrator can use this tab to control the network related settings for the product when it is connected to an IP based network Shop for Supplies This button at the top of each page links to a Web site where you can order replacement supplies You must have Internet access to us
146. t paper such as high specifications quality paper that is intended for color laser printers The finish on the printed color page is The media might be too rough Use a smooth paper or print media such inconsistent as a high quality paper that is made for color laser printers Generally smoother media produces better the results AaBbCc AaBbCc AaBbCc AaBbcc AaBbGc 114 Chapter 10 Solve problems ENWW Use HP ToolboxFX to troubleshoot print quality problems amp NOTE Before proceeding print a Supplies status page to see the approximate number of pages remaining for each print cartridge See Print information pages on page 68 From the HP ToolboxFX software you can print a page that helps identify which print cartridge is causing the problem The print quality troubleshooting page prints five bands of color which are divided into four overlapping sections By examining each section you can isolate the problem to a particular cartridge o Section Print cartridge 1 Yellow 2 Cyan 3 Black 4 Magenta If a mark or spot appears in only one section replace the print cartridge that corresponds to that section If a mark or line appears in more than one section replace the print cartridge that matches the color of the mark or line If a repeating pattern of dots marks or lines appears on the page clean the product See Clean the product on
147. ter is still sending the job to the product Either delete the job from the print queue or wait until the computer finishes sending data The product will return to the Ready state Create and use printing shortcuts in Windows Use printing shortcuts to save the current driver settings for reuse Create a printing shortcut 1 2 3 4 5 6 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Printing Shortcuts tab Select the print settings that you want to use Click Save As In the Printing Shortcuts box type a name for the shortcut Click OK Use printing shortcuts D Ef NOTE Touse printer driver default settings select Factory Default 1 2 3 4 5 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Printing Shortcuts tab Select the shortcut that you want to use from the Printing Shortcuts box Click OK Print booklets You can print booklets on letter legal or A4 paper ENWW A aN So A SS mw Load paper in the tray On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab Select the Print On Both Sides Manually check box From the Booklet Layout drop down list Select Left Binding or Right Binding Click OK Print the document The printer driv
148. th and width guides to the size of the media On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Paper Quality tab choose the correct media type Or select an appropriate option on the Printing Shortcuts tab Print the document Resize documents Use the document resizing options to scale a document to a percentage of its normal size You can also choose to print a document on a different size paper with or without scaling Reduce or enlarge a document 1 2 3 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Effects tab next to of Actual Size type the percentage by which you want to reduce or enlarge your document 34 Chapter5 Print tasks ENWW 4 You can also use the scroll bar to adjust the percentage Click OK Print a document onto a different paper size 1 2 3 4 5 6 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Effects tab click Print Document On Select the paper size to print on To print the document without scaling it to fit make sure that the Scale to Fit option is not selected Click OK Set the print orientation 1 2 3 On the File menu in the software program click Print On the Finishing tab select either Portrait or Landscape in the Orientation sect
149. the message has appeared for 10 seconds without acknowledgement For some messages restarting the product might fix the problem If a critical error persists the product might require service Control panel message Status alert Description Recommended action 10 XXXX Supply error 4 The e label for one of the print Reinstall the print cartridge cartridges cannot be read or is missing Turn the product off and then on e 10 0000 black e label If the problem is not solved error replace the cartridge e 10 0001 cyan e label error e 10 0002 magenta e label error e 10 0003 yellow e label error e 10 1000 black e label is missing e 10 1001 cyan e label is missing e 10 1002 magenta e label is missing e 10 1003 yellow e label is missing 49 Error The product experienced an Turn the product off wait at least internal error 30 seconds and then turn the Turn off then on product on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support See Service and support on page 127 50 X Fuser error v The product has experienced an Turn the product power off wait error with the fuser atleast 30 seconds and then turn Turn off then on ENWW Control panel and status alert messages 95 Control panel message 51 XX Error Turn off t
150. this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo globalcitizenship environment For more information To obtain information about these environmental topics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment ENWW Environmental product stewardship program 143 Declaration of conformity Declaration of Conformity according
151. til you notice a decrease in print quality See System setup menu on page 46 ENWW Control panel and status alert messages 99 Control panel message Status alert Description Recommended action Tray 2 jam v The product has detected a jam Clear the jam from the location indicated and then press OK Clear jam and then Press OK If the message persists contact HP support See Service and support on page 127 Unexpected size in tray Y The product has detected print Load the correct media into the media in the tray that does not tray or configure the tray for the Load size Press OK match the configuration for the size that you have loaded See tray Load paper and print media on page 19 Used lt color gt Cartridge in use v A refilled print cartridge was No action necessary detected and accepted Used supplies in use Y Refilled print cartridges are No action necessary installed Used supply installed Y A refilled print cartridge is Press OK to continue installed To accept Press OK 100 Chapter 10 Solve problems ENWW Jams Use this illustration to find the locations of jams For instructions to clear jams see Clear jams on page 103 1 Output bin 2 tray 1 3 tray 2 4 Fuser behind the rear door Recover jams When the Jam Recovery feature is turned on the product reprints any pages that are damaged during a jam Use HP ToolboxFX to turn on the Jam
152. to Select the first photo in the range of photos to print The photos are numbered starting with number 1 e Last photo Select the last photo in the range of photos to print e Image size Set the size for the printed image e Papersize Select the media size e Paper type Select the media type e of copies Set the number of copies to print 1 to 99 When the message OK to print appears on the control panel display press OK Press X to exit the menu without printing Print photos directly from the memory card 63 Print all of the photos from the memory card 1 2 3 Insert the memory card into the product The message Main menu Photo menu displays Use the Left arrow lt 4 or Right arrow button to select Easy photo print and then press OK Use the Left arrow lt or Right arrow button to select Select photos All X and then press OK Use the Left arrow 4 or Right arrow button to make selections for each of the following menu items and then press OK e Image size Set the size for the printed image e Paper size Select the media size e Papertype Select the media type e of copies Set the number of copies to print 1 to 99 When the message OK to print appears on the control panel display press OK Press X to exit the menu without printing Print a memory card index Use the control panel to print a thumbnail index of all of the photos on a memory card 1 Insert
153. uch as drum and transfer belt cleaning To reset all modes to factory default settings select Restore modes Gf NOTE You must click Apply before your changes take effect Print mode Setting Fusing This print mode controls the fuser e Paper curl Decreases the fuser temperature to prevent or reduce page curl Page curl can be a problem for light weight media that is used in a high humidity environment e Heavy coverage Increases the fuser temperature so that the toner properly adheres to the page when temperature a high percentage of toner is needed e Flap sealing Decreases the fuser temperature to make sure that envelope flaps do not seal during printing e Less More fusing Provides two levels of decreased fuser temperatures and two levels of increased fuser temperatures The user selects the best fuser temperature for the current print job Transfer e Dry paper Increases the transfer bias voltage to prevent print quality transfer problems in low This print mode controls the transfer bias voltage humidity dry environments e Humid paper Decreases the transfer bias voltage to prevent print quality transfer problems in high humidity wet environments e Rough paper Increases the transfer bias voltage to prevent print quality transfer problems when using rough papers for example cotton bond papers e Less More transfer Provides two levels of decreased transfer bias voltage and two levels of
154. ware e Supported operating systems and printer drivers e A Additional drivers e Priority for print settings e Open the printer driver and change the print settings e Remove software from Windows operating systems e Utilities ENWW Product software The printing system software is included with the product See the getting started guide for installation instructions The printing system includes software for end users and network administrators and printer drivers for access to the product features and communication with the computer amp NOTE Fora list of the network environments that the network administrator software components support see Network configuration on page 23 For a list of printer drivers and updated HP product software go to www hp com go ljcp1510series software Supported operating systems and printer drivers The product uses the PCL 6 and HP postscript level 3 emulation PDL drivers Operating system Network support PCL6 HP postscript level 3 emulation Windows 2000 Windows XP Home Professional Windows Server 2003 Windows Vista NSISISIS Mac OS X V10 28 and later AN SS ia a NINSINI amp IS Not all product features are available from all drivers or operating systems Additional drivers The following drivers are not included on the CD but are available from www hp com go ljcp1510series software o Linux drivers 8 Chapter 2 Software
155. with HP Toolbox FX 71 Alerts tab HP Toolbox FX 71 alerts setting up 70 altitude specifications 136 anticounterfeit supplies 83 archive setting 49 authorized dealers 130 auto continue use 84 Automatic crossover setting 26 automatic crossover setting 48 B background gray 110 bands troubleshooting 109 batteries included 142 bin output capacity 2 jams clearing 107 locating 4 black and white printing troubleshooting 113 blank pages troubleshooting 117 booklets 33 BOOTP 29 ENWW buttons control panel 5 42 C cables connecting network 21 22 connecting USB 21 USB troubleshooting 117 calibrating color 46 75 116 Canadian DOC regulations 145 canceling a printjob 32 39 cancelling a print request 39 capacity output bin 2 card stock printing on 34 Care Pack HP 132 cartridges errormessages 99 low or out settings 47 non HP 83 ordermessage 99 recycling 141 replace message 99 replacing 85 status gauges 42 status viewing with HP Toolbox FX 70 storage 83 supplies status page 45 using when out of toner 84 warranty 129 changing memory card default settings 62 characters troubleshooting 111 cleaning 91 color adjusting 52 calibrating 46 75 116 Edge Control 53 halftone options 52 HP basic color match tool 57 HP ImageREt 3600 54 Macintosh settings 38 managing 52 matching 56 matching HP basic color matching tool 57 Microsoft Office Basic Colors palette 56 Neutral Grays 53 printin grayscale 52 p
156. ws 2000 XP Vista on the HP Extended Capabilities screen choose whether you want extended capabilities and then click Next On the Destination Folder screen choose the destination folder and then click Next On the Ready to Install screen click Next to begin installation NOTE f you want to change your settings instead of clicking Next click Back to return to previous screens and then change the settings On the Connection Type screen select Through the network and then click Next On the Identify Printer screen search for the product or specify the hardware or IP address listed on the Configuration page you printed earlier In most cases an IP address is assigned but you can change it by clicking Specify the product by Address on the Identify Printer screen Click Next Allow the installation process to complete Network configuration 23 Use the embedded Web server or the HP ToolboxFX You can use the embedded Web server EWS or HP ToolboxFX to view or change the IP configuration settings To access the embedded Web server type the IP address for the product in the address line of the browser NOTE Macintosh users can access the EWS by clicking the Utility button when viewing the print queue This will start a Web browser such as Safari which allows the user to access the EWS The EWS can also be accessed directly by typing the network IP address or DNS name of the product into the Web browser From the

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