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HP LaserJet 4V User's Manual

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1. 2 Paper Source Biz Paper Size COM 10 A 3 Orientation O Portrait e Landscape 1 Loadan envelope into the MP Tray 2 Specify MP Tray in your software application s printer setup and set the page size setting to the appropriate envelope size such as COM 10 or DL 3 If your software does not automatically format an envelope specify Landscape for page orientation in your software application s print setup Send the envelope printing job to the printer Caution To avoid a printer jam once you begin printing do not remove the envelope and reinsert it To set margins for return and mailing address For best print quality usethe following table It gives you typical address margins for a Commercial 10 or DL envelope F or envelopes of other sizes adjust the margin settings until they please you Try to avoid printing over the area where an envelope s three back flaps meet Type of Address Left Top Margin Margin Return 0 5 in 0 5 in 15mm 15 mm syse Bunulg t Mail destination 4 0 in 2 0 in 85 mm b1 mm Printing Tasks 3 21 Printing from the Optional 500 sheet Universal Lower Cassette An optional 500 sheet Universal Lower Cassette is availablefor your printer It consists of a base into which a paper cassette slides Your printer rests on top of the Lower Cassette base Figure 3 4 The Lower Cassette adjusts for Letter legal 11x17 A4 A3
2. Paper is jammed in the Check for paper jams see Clearing Paper Jams in this chapter printer Messages appear in the display Display messages rea Message 10 RESET TO SAVE continues to appear 16 TONER LOW MP LOAD LEGAL or similar messages persist requesting that you load media W clearable warnings are frequently displayed 18 MIO NOT READY Review the messages for help see Understanding Printer Messages in this chapter If no error messages appear but the self test still does not print call for assistance ppear or cannot be removed If there is data in ine printer s buffer when you change control pane th message will appear See i T Understanding Printer Messages section of this chapter for information on how to clear this message See Clearing the TONER LOW Message in Chapter 7 Clear the printer s buffer by performing areset See Clearable Warnings in the Understanding Printer Messages section of this chapter If the printer MIO card is operating correctly and communicating with the network this message will disappear after approximately one minute and no action is required If the MIO card is unable to communicate with the network this message will remain for five minutes and the go away In this case the printer is not communicating with the network even though the message is no longer present The problem may be a bad MIO card bad cable
3. Press any printer control panel key to take printer out of Power Save mode Receipt of data or an error condition will also take the printer out of Power Save mode The job will print when the fuser has warmed 00 OFFLINE Printer is off line and cannot receive data 04 SELF TEST Printing a continuous self test Press or tostopthe test Several more pages may print 05 SELF TEST Printer self test in process non printing No action required 02 WARMING UP The printer is warming up and is not ready to Wait until the printer signals ready If necessary accept data press ints 06 PRINTING TEST Printing a self test No action required 06 TYPEFACE LIST 06 DEMO PAGE 06 CONFIG PAGE Printing a Configuration Page No action required 07 RESET 08 COLD RESET Printing a Typeface List Note that PCL PostScript formats are different Printing a Demonstration Page Note that PCL PostScript formats are different Folowsacontrolpanel 4 selection The printer returns all Printing PCL Job and installed personality PS etc Menu items to user selected settings and clears buffered page data clears temporary soft fonts and clears temporary macros The printer returns all Printing PCL Job Config Mem Config Parallel MIO if installed and the installed personality PCL PS etc Menu settings to their factory default configurations except for page count MP Tray size and display language 8 22 So
4. Figure 1 4 Letter or A4 Legal MP TRAY JIS B4 JIS B5 PAPER CASSETTE 11x17 or A3 LOWER CASSETTE LOWER CASSETTE BASE Printer with Paper Cassette options 1 8 About Your Printer Table 1 1 Accessories and Options Toner Cartridge C3900A Memory upgrades 1 MByte C3130A 2 MByte C3131A 4 MByte C3132A 8 MByte C3133A 16 MByte C3146A Adobe s PostScript Level 2 printer C3159A language 250 sheet replacement Paper C3160A Cassette 250 sheet replacement Paper C3161A Cassette 250 sheet replacement Paper C3162A Cassette 250 sheet replacement Paper C3163A Cassette 250 sheet replacement Paper C3164A Cassette 500 sheet Universal Lower C3760A Cassette Base Unit includes 500 sheet paper cassette 500 sheet replacement paper C3761A cassette for Universal Lower Cassette Base Bi Tronics Parallel cable Modular I O and Network Cards UNIX Interface Software J2374B J2375B PostScript Disk Accessory C3295A Description or Use Replacement toner cartridge You can upgrade to a total of 68 MBytes of memory in the HP LaserJet 4V and upgrade to 44 MBytes in the HP LaserJet 4MV You can add Adobe s Level 2 PostScript language by installing this SIMM in your printer Additional memory required It is standard in the 4MV printer 500 sheets adjustable for Letter legal 11x17 A4 A3 JIS B4 500 sheets adjustable for Letter leg
5. Stopping a Print Request 0 0 ee ee eee es Understanding the Control Panel TMEFOMUCEION MDC PD Control Panel Layout aa Indicator Lights aces dog peed aoe doge acted Control Panel Keys llle Settings and Defaults llle Control Panel Menus aaa PCLEM enu iude oix koe ende dor om d beo ren d Ba a dung JobMenu ens Configuration Menu 0000 eee ee ee Memory Configuration Menu lll ens Parallel Menu iu las qo ox ee o dox X Ge a Test Menu cens MenuofResets aa aaa a a on a E Special Tasks Introduction 2 lll rss Switching Printer Languages Personalities Testing Your Printer ll PrintingaTestPage a ee Understanding the Self Test Printout Checking Installed PCL Fonts a a Understanding the PCL Typeface List Printout How Much Memory Do You Need 000002 eae How Your Printer Uses Memory oaoa llle Keeping Downloaded Resources in Memory How I O Buffering Improves Performance Choosing Print Resolution aoaaa 2 002 000 00 FineTuning Print Quality aaa llle Adjusting Print Density 04 To Adjust Print Density aoaaa a Enhancing Resolution a Harmonizing Print Density and REt Settings Saving Toner with EconoMode Saving Energy with Power Save
6. IO BUFFER AUTO OFF ON The I O buffer is a portion of the printer s memory set aside to hold incoming data When this item is set to the memory set aside for I O buffering is Sutmaiicdly determined by the printer based on available memory When it is set to the size can be manually adjusted When it is set to NO memory is set aside If you have a 4MV printer it was set to 2FF at the factory See How I O Buffering Improves Performance in Chapter 5 IO SIZE 10K and up When 1 Fis set to OM 1 0 E appears in the menu ise this item to add or edice I O buffer memory in increments of 10 KBytes up to 100 KBytes then in 100 KByte increments RESRCSAVE AUTO OFF ON This item appears when a certain amount of memory and a personality SIMM are installed in the printer If it is set to 3 the printer automatically determines the amount of memory to ode to installed personalities languages When it is set to OH additional memory management item selections appear for each installed personality see next item When it is set to GFF no memory is allocated and personality dependent resources such as fonts are lost when personality changes If you have a 4MV printer it was set to GFF at the factory See How Your Printer Uses Memory in Chapter 5 4 12 Understanding the Control Panel Parallel Menu Parallel Menu items can be selected only from the printer s control panel You cannot change or override them from your soft
7. de C V Montemorelos No 299 Fracc Loma Bonita Zapopan C P 45060 Telephone 31 46 00 Mexico D F Hewlett Packard de M xico S A de C V Av Perif rico Sur No 6501 Tepepan Xochimilco C P 16020 Telephone 676 46 00 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway Kirkland Quebec H9J 2X8 Canada Telephone 1 514 697 4232 Hewlett Packard Canada Ltd 6877 Goreway Drive Mississauga Ontario L4XX 1M8 Canada Telephone 1 416 678 9430 Korea Samsung Hewlett Packard Ltd 11 20th Floors SHP House 25 12 Yeoeuido dong Youngdeungpo ku Seoul 150 Korea Telephone 82 2 769 0114 F 4 Sales and Service Offices Mexico Monterrey Hewlett Packard de M xico S A de C V Calzada del Valle Oriente No 409 40 Piso Colonia del Valle C P 76030 Telephone 78 42 40 Canadian Customer Information Center 1 800 387 3867 HP Direct Marketing 1 416 671 8383 Hardware Service 1 800 268 1221 Customer Support Center English service only 1 208 323 2551 Index I 11x17 paper size 3 3 A A3 paper size 3 3 A4 paper size 3 3 accessories compatible 1 8 memory SIMM D 1 part numbers 1 8 PostScript SIMM D 1 acoustic emissions B 2 adhesive labels 3 13 C 3 Adobe PostScript 1 6 1 9 6 1 Auto Continue selection 4 11 B B5 envelopes printing 3 19 specifications 3 19 C 4 Bi Tronics parallel interface description 1 4 part number 1 9 bleed images 3 15 Cc C5 envelopes printing 3 19
8. nu ECONOMODE OFF ON EconoMode substantially reduces the amount of toner M a on the printed page the result is similar to draft mode 23 on some dot matrix printers See Saving Toner with z EconoMode in Chapter 5 Factory default Factory default for 110V printers Factory default for 220V printers U Understanding the Control Panel 4 7 PCL Menu PCL Menu items allow you to choose the printer s default font and symbol set Printer Control Language PCL is HP s printer language You can also change such PCL Menu items as th through your software application Table 4 4 PCL Menu Items Internal fonts S Permanent soft fonts Mn SIMM Module n slot number Typefaces stored in one of the four ROM SIMM slots M1 slot 1 for example FONT NUMBER 0to999 The printer assigns a number to each typeface and lists them on the PCL Typeface List which you can print out See Checking Installed PCL Fonts in Chapter 5 The font number appears in the Font column of the printout You must select a F in order for F to appear Defaults and other conditions are as follows 0 is the default 1 is the default You can select from the control panel only a permanent soft font that is currently in the printer SIMM Module n SIMM slot 1 4 Typefaces stored in FONT SOURCE one of the four ROM SIMM slots M1 slot 1 for example size item available depends on the F you select For fixed pitch out
9. 216 x 356 mm 11x17in 297 x 432 mm 11 7 x 16 5 in 297 x 420 mm 6 9 x 9 8 in 176 x 250 mm 9 8 x 13 9 in 250 x 353 mm 3 9 x 5 8 100 x 148 mm 5 8 x 7 9 148 x 200 mm See minimum and 0 0039 in to 0 0045 in limit to paperfill mark maximum paper sizes thick on paper width guides listed above 0 099 to 0 114 mm 0 005 in to 0 007 in thick 0 127 to 0 178 mm syse Build t Envelopes see Printing an Envelope later in this chapter Printing Tasks 3 3 Table 3 1 cont Media Specifications Paper Cassette Weight Capacity Paper Letter 8 1 2x 11 in Single sided 250 sheets of 20 paper 216 x 279 mm 16 to 28 Ib Paper A4 8 3 x 11 7 in 5010109 gi 210 x 297 mm Paper 11x17 11x 17 in 297 x 432 mm Paper A3 11 7 x 16 5 in 297 x 420 mm Paper Legal 8 1 2x 14 in optional 216 x 356 mm Paper JIS B4 9 8 x 18 9 in optional 250 x 353 mm Paper JIS B5 6 9 x 9 8 in optional 176 x 250 mm 3 4 Printing Tasks Figure 3 2 Figure 3 3 Loading Paper Your printer handles paper from the Multipurpose MP Tray 1 Figure 3 2 or a Paper Cassette 2 Figure 3 2 By default the printer draws first from the MP Tray unless you specify otherwise through your software or the control panel configuration Adjusting the Paper Stop Printed pages are delivered to the output bin located at the top of your printer When loading paper set the adjustable paper stop Figure 3 3 on the output tray to ma
10. Environmental Specifications B 3 suoneoyiods Je1uouiuoJIAU3 WARNING Safety Information Laser Safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside this printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Never operate or service the printer with the protective cover removed from the Laser Scanner Assembly The reflected beam although invisible can damage your eyes Ozone E mission The HP Laser et 4V and HP Laser et 4MV printers do not use high voltage corona wires in the electrophotographic process and therefore generate no measurable ozone gas O3 These printers instead use charging rollers in the toner cartridge and in the print engine B 4 Environmental Specifications Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 4V 4MV laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoitti
11. If the printer contains a SIMM memory board switch the printer OFF Verify that the SIMM board is installed correctly see Appendix D SIMM Board Installation and switch the printer back ON If the error is still present switch the printer OFF and remove the SIMM board Switch the printer back ON If the error message does not appear the problem is on the SIMM board See Appendix D SIMM Board Installation for more information Switch the printer OFF then back ON If the error reappears call your dealer or HP service representative If this error appears switch the printer OFF then back ON If the error continues call your dealer or HP service representative Press then check your control panel settings for changes print a self test Press 9 the will be replaced by condition is cleared If you switch the printer OFF then ON you may lose settings to check settings print a self test If the error reappears call your dealer or HP service representative Remove or replace the language personality SIMM Switch the printer OFF then back ON If the error appears again remove any non HP SIMM memory boards from the printer then switch the printer OFF then back ON If the error appears again record the numbers following the error message and call your dealer or HP service representative Switch the printer OFF and then back ON If the error appears again record the numbers following th
12. Redirector 2 6 serial number printer T repacking guidelines E 4 location 1 12 tabloid bleeds 3 15 repair on Configuration Page 5 5 television reception B 3 warranty E 3 temperature B 2 serial port location 1 12 reserving cassettes 3 18 service reserving MP Tray or Cassette 3 18 error messages 8 22 8 24 8 27 esed reset 8 22 repacking guidelines E 3 terminating ajob 3 24 cold 8 22 warranty E 3 Test Menu communications 4 15 service offices worldwide F 1 control panel 4 14 I O 4 15 setup strings A 1 A 3 PostScript 6 7 menu 8 23 font selection A 3 testing a SIMM board D 4 menu of resets 4 15 Shift key 4 4 tests PostScript 6 3 SIMM 5 8 Reset key 4 4 RESET TO SAVE 8 23 resolution 1 2 changing 5 11 memory requirements 5 8 PostScript 6 7 selection 4 9 Resolution Enhancement technology 5 12 5 14 5 15 adjusting 5 14 illustrated 5 15 selection 4 7 status 5 5 Resource Saving allocation 5 10 memory 5 8 5 9 PostScript 6 6 slots 1 10 SIMM installation error messages D 6 introduction D 1 testing memory board D 4 testing PostScript board D 5 troubleshooting a SIMM board D 5 validation error messages D 6 single sheet printing 3 12 slides See transparencies software DOS 2 2 2 3 DOS drivers 2 3 introduction 2 1 Laser et 4M Plus 2 4 PostScript 6 7 6 9 PostScript typelist 6 10 printer 5 3 self 5 4 thick paper 3 17 timeout PostScript 6 7 Token Ring part numbers 1 9 toner and EconoMod
13. These screen fonts match your printer s 35 internal PostScript fonts allowing you to see on screen how your printed page will look HP Laser et Utility and Guide The Laser et Utility allows you to control most printer features from your computer screen Y ou can display or customize the current control panel message Y ou can namethe printer assign it to a zone on your network download files and fonts and change most of the printer s default settings using this utility The utility also allows you to permanently download fonts tothe printer s optional PostScript Disk Accessory Y ou can set the printer s password and even lock out the control panel without leaving your computer This utility s illustrated screens make selecting printer features from your Macintosh easier than ever The HP Laser et Utility Guideis an online manual that explains how to usethe HP Laser et Utility 2 4 Software For Your Printer PostScript Driver for Windows 3 1 The HP Laser et 4MV printer comes with a printer driver for use with Adobe s PostScript language Once you install this driver most of your printer s features are available from the Print Setup dialog box within your Windows applications You can also usethis software to permanently download fonts to the printer s optional PostScript Disk Accessory Networking Software Y ou can connect the HP Laser et 4MV printer to more kinds of network environments than ever before For Windows and DOS
14. 12 8 14 8 17 Windows 2 2 selection 8 24 locations 8 13 Windows for Workgroups 1 6 setting 8 24 messages 8 23 WindowsNT 1 6 paper repeated jams 8 17 minimum paper size 3 3 11x17size 3 3 paper source 3 2 MIO 5 5 A3size 3 3 reserving cassettes 3 18 menus 5 5 A4size 3 3 I ndex 3 paper trays See also cassette paper Parallel cable 1 9 Parallel Menu control panel 4 13 parts 1 9 PCL commands A 1 A 4 font selection 5 7 A 3 language 1 2 language switching 5 2 management 5 10 memory 5 9 memory requirements 5 5 5 8 Menu 4 8 switching to PostScript 5 2 TypeList 4 14 Typeface List 5 6 5 7 PCL Demo Page control panel selection 4 14 perforated paper C 2 Personality selection 4 9 6 6 switching 5 2 Pitch 5 7 selection 4 8 point size 5 7 A 3 selection 4 8 portrait orientation 4 7 ports See alsol O PostScript 1 6 6 1 600 dpi printing 6 7 and memory 1 6 compatibility 1 6 6 2 Configuration Page 6 7 6 8 demonstration page 6 10 Disk Accessory 6 12 DOS drivers 6 2 error messages 6 5 Form Feed 6 3 HalftoneType 6 8 hard disk 5 9 introduction 6 1 Job Menu 6 6 6 7 jobtimeout 6 7 language switching 5 2 6 6 Macintosh software 2 4 management 5 10 memory 6 6 memory requirements 5 8 5 9 6 2 menu 6 5 menu map 6 4 Printing Menu 6 5 Rese key 6 3 resolution 6 7 resolution and memory 6 2 selection 4 9 SIMM installation D 1 software 6 12 switching to PCL 5 2 Test Menu 6 7 testing SIMM board D 5 Index 4 t
15. 4 8 28 Solving Printer Problems Calling for Help If you try all the suggestions given in this manual and still need assistance call the authorized H ewlett Packard dealer where you purchased your printer For additional sources of assistance see the telephone numbers on theinside front cover of this manual Solving Printer Problems 8 29 8 sula qoJd Jo1ulag BulAjos 8 30 Solving Printer Problems Common PCL Printer Commands PCL Printer Commands Escape Sequences Most software applications do not require you to enter printer commands See your computer and software documentation to find the method to use for entering printer commands if needed PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix is not intended to provide complete information about PCL commands only to provide a quick reference for users who are already familiar with PCL command structure Note Thetable at the end of this appendix contains commonly used PCL commands F or a complete listing and explanation of how to form PCL HP GL 2 and PJ L commands order the PCL PJ L Technical Reference Package which is described in the Supplementary Documents section at the beginning of this manual to order see the inside front cover for information PCL Printer Command Syntax Before using printer commands compare these characters Lowercasel UppercaseO O Number one 1 Number 0 f Many printer com
16. 8 loading in MP Tray 3 10 maximum size 3 3 minimum size 3 3 papers to avoid C 2 pre printed forms 3 17 preprinted 3 17 C 2 purchasing C 1 C 2 selection 4 7 sizes 3 3 specifications 3 3 C 1 transparencies C 3 transparency size 3 3 weights 3 3 paper access cover deaning 7 2 size 5 5 o location 1 10 7 1 Memory Configuration Menu off line 8 22 Paper Cassette control panel 4 12 On Line 8 22 11x17 A3 3 8 PostScript 6 6 key 4 4 capacity 3 3 Memory Enhancement technology light 4 2 JIS B4 3 9 1 3 optional universal lower cassette JISB5 3 7 using memory 5 9 See Lower Cassette legal 3 9 Menu of Resets 4 15 options 1 8 letter A4 3 6 menus part numbers 1 9 PostScript 6 5 6 8 orientation of media PostScript map 6 4 landscape 3 21 loading 3 5 3 6 3 8 location 1 10 paper supported 3 3 Menus control panel portrait 4 7 art numbers 1 9 keys 4 4 OS 2 1 6 2 6 leet 1 9 map of menus 4 6 overhead transparencies reserving 3 18 selecting 4 6 single sheets 3 14 paper feed guide messages specifications C 3 cleaning 7 2 control panel 8 22 ozone emission B 4 location 7 1 error 8 22 P paper handling printer 8 22 8 28 packing guidelines E 3 E 4 lower cassette 3 22 Self Test 8 22 page count 5 5 Multipurpose Tray 3 2 MF FEED message 8 27 PAGEPROTCT see PageProtect Optional Lower Cassette 3 2 Microsoft See PageProtect Paper Cassette 3 2 LAN Manager 1 6 2 6 PageProtect paper jams LAN Manager 2 6 See also21 PRINT OVERRUN dearing 8
17. Central Africa Sales Headquarters Hewlett Packard S A 7 rue du Bois du Lan P O Box 364 CH 1217 Meyrin 1 Geneva Switzerland Telephone 41 22 780 71 11 Netherlands Hewlett Packard Nederland B V Startbaan 16 NL 1187 XR Amstelveen P O Box 667 The Netherlands Telephone 31 20 547 69 11 United Kingdom Hewlett Packard Limited Cain Road Bracknell GB Berkshire RG12 1HN United Kingdom Telephone 44 344 360000 Poland Hewlett Packard Polska Sp z o o Ul Newelska Nr 6 PL 01447 Warszawa Poland Telephone 48 22 37 50 65 Portugal Hewlett Packard Portugal S A Rua Greg rio Lopes Lote 1732A 1400 Lisboa Portugal Telephone 351 1 3017330 Switzerland Hewlett Packard Schweiz AG In der Luberzen CH 8902 Urdorf Hewlett Packard Bilgisayar ve Olc m Sistemleri A S 19 Mayis cad Nova Baran Plaza K 12 Headquarters 80220 S is li Istanbul Turkey Telephone 90 1 224 59 25 Latin American Sales Region Headquarters H P Latin America Monte Pelvoux No 111 Fracc Lomas de Virreyes 11000 Mexico D F Mexico Telephone 52 5 326 4000 Brazil Alameda Rio Negro 750 06454 Alphaville Barueri S P Brazil Telephone 55 11 709 1444 TI i oo Czechoslovakia 28 Qo Hewlett Packard Ceskoslovensko s p o og Novodvorska 82 92a 14200 Praha 4 S Czechoslovakia P Telephone 42 2 471 76 76 Sales and Service Offices F 3 Mexico Guadalajara Hewlett Packard de M xico S A
18. Contact your authorized HP dealer or your HP service representative Solving Printer Problems 8 19 Background Gray Toner Shading If the amount of background toner shading becomes unacceptable the procedures described below may help to clear the condition Lower the density setting see Adjusting Print Density in Chapter 5 This will decrease the amount of background shading Change the paper to a lighter basis weight Check the printer s environment very dry low humidity conditions can increase the amount of background shading Replace the toner cartridge If the above procedures do not fix the the problem the transfer roller may need replacing Contact your authorized HP dealer or your HP service representative Repetitive Defects If marks appear repeatedly on the printed side of the page in the direction the paper passes through the printer The toner cartridge is damaged The circumference of the toner cartridge drum is 3 3 4 inches 94 mm If a repetitive mark occurs every 3 3 4 inches 94 mm on the page replace the toner cartridge The developer roller is bad If a repetitive mark occurs every 2 inches 51 mm on the page replace the toner cartridge The charger roller is bad If black lines which are perpendicular to the direction the paper travels through the printer occur every 1 1 2 inches 38 mm replace the toner cartridge The transfer roller has toner on it If def
19. Europe Herrenberger Stra e 130 D 7030 B blingen FAX 49 7031 14 3143 B 6 Environmental Specifications Media Specifications Note Caution Introduction Y ou can use a variety of paper and other print media successfully with the HP Laser et printer using the guidelines in this appendix Media that does not meet these guidelines may increase the incidence of paper jams cause premature wear to the printer and contribute to repair costs Before purchasing any media or specialized forms in quantity make sure your paper supplier obtains and understands the paper and print media requirements specified in the HP Laser amp Printer Family Paper Specification Guide HP part number 5002 1801 Y ou may want to order this guide for your purchasing agent Hewlett Packard neither warrants nor recommends the use of a particular brand of print media Media properties are subject to change by the manufacturer and HP has no control over these changes It is possible that paper could meet all of the guidelines in this appendix and still not print satisfactorily This might be dueto improper handling unacceptable temperature and humidity levels in the room or other variables over which Hewlett Packard has no control We recommend testing any paper before buying it in large quantities Using media outside these specifications may cause problems requiring service This service is not covered by the Hewlett Packard warranty or Service
20. I O interface then prints a test page Y ou can review the self test printout to verify proper installation of such options as paper trays or personalities Y ou can also usethe self test printout to view current print density and Resolution Enhancement settings and harmonize them Printing a Test Page You print all test pages from the printer control panel s Test Menu To print a test page Pres totake the printer off line Pres until Pres 4 until the test you want to print appears i appears Pres to print the test Pres to place the printer back on line When you select c the printer prints self test pages continuously until you press r Understanding the Self Test Printout Figure 5 1is a sample self test printout Numbers in the sample printout match numbers in the key tothe printout on the following page The appearance of the self test printout varies depending on the options currently installed in your printer Special Tasks 5 3 SXse jeisads q I I HEWLETT PACKARD LASERJET 4V PRINTER SELF TEST PRINTING MENU PCL MENU PS MENU JOB MENU COPIES 1 FONT SOURCE I PRT PS ERRS OFF RESOLUTION 600 FAPER LETTER FONT NUMBER 0 JAM RECOVER OFF PERSONALTY AUTO ORIENTATION P Portrait PITCK 10 00 PWRSAVE 30 MIN FORM 60 LINES SYM SET ROMAN 8 IO TIMEOUT 300 MANUAL FEED OFF RET MEDIUM ECONCMODE OFF CONFIG MENU MEM CONFIG MENU PA
21. LAN Server This software helps network administrators quickly setup HP Laser et printers through an OS 2 server Along with an installer there aretwo software components The Redirector allows the redirection of print data from a spooler directly to the HP Laser et printer The Setup component allows the network administrator to specify which printer receives print data and provides seamless integration between the Redirector and the LAN Manager or LAN Server print system Optional Networking Software Y ou can order optional networking software from HP Distribution or your nearest authorized HP Dealer see inside cover of this manual Software for the following networks is available e Windows for Workgroups e HP UX e SunOS e Solaris To learn more about networking with the HP Laser et 4MV printer see the HP J amp Direct Network Interface Configuration Guide Optional Printer Drivers Available Y ou can order the following optional printer drivers from HP Distribution or your nearest authorized HP Dealer see inside cover of this manual OS 2 PCL printer driver e OS 2 PostScript printer driver If your software is not listed here please contact your software manufacturer or distributor and request a driver for the HP Laser et 4V printer or the HP Laser et 4MV printer If a driver is not yet available you could use an older HP Laser et printer driver such as the HP Laser et 4 or III printer driver until a newer driv
22. Menu items vary depending on options installed and configuration of other menu choices Continue Allows the printer to resume printing after a printer message such as Ein Cee iJ has placed it off line Clears most printer messages such as manual feed requests and places the printer back on line Press to step through a menu s items Hold down to scroll through items Press or hold down to move through items in reverse order 4 4 Understanding the Control Panel Settings and Defaults The printer makes most printing decisions based on either temporary settings or permanent defaults Note Settings you send from software applications override printer defaults Table 4 2 Setting the Defaults Setting or Default Explanation Temporary setting A value set for the current print job by your software application For example a request from your software to print three copies instead of the control panel default value of one copy is a temporary setting The printer continues to use the temporary setting until you send another software request or reset the printer Control panel default A value you set at the control panel by selecting a menu item then pressing An asterisk appears following the item s name to indicate that it is now the default The printer retains this default when it is switched off Factory default The value set for each menu item at the factory Factory defaults are marked with an asterisk i
23. Only Memory ROM see your HP Service Representative e If x 1 2 3 or 4 the problem is in SIMM slot 1 2 3 or 4 Memory Personality SIMM Installation D 5 To check memory for the amp i E and amp z x messages 1 Switch the printer OFF then back ON data will belost 2 If theerror message appears again switch your printer OFF and verify that the SIMM board is installed correctly then switch your printer ON 3 If the error message appears again switch printer OFF remove the SIMM board s then switch printer back ON 4 If theerror message appears again the problem is in printer memory If the error message does not appear the problem is in SIMM memory Call your HP service representative The printer found a problem in its internal RAM memory Switch your printer OFF then ON to dear the error If the message reappears call your authorized HP dealer or service representative Validation Error Messages Validation error messages appear when a SIMM fails to be initi the printer is turned on This error is in the format Internal Memory Unsupported memory SIMM Slot 1 Unrecognized memory SIMM Slot 2 Unsupported memory size SIMM Slot 3 Failed RAM test SIMM Slot 4 Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error SIMM ROM needs to be mapped to an unsupported address SIMM address conflict ROM o
24. agreements Media Specifications C 1 Paper and Preprinted Forms For best results use conventional 20 Ib 75 g m xerographic paper Make surethe paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges Heavy Paper Stock See the specific requirements given in Chapter 3 Printing Tasks for each paper tray Do not use paper heavier than 28 Ib 105 g m from any tray misfeeds stacking problems paper jams poor toner fusing poor print quality and excessive mechanical wear can result Paper Guidelines Follow these guidelines to avoid paper jams poor print quality or damage to your printer e Donot use paper that is very rough very smooth or embossed Such paper may cause feeding or print quality problems and rough papers may have poor toner adhesion e Donot use paper with cutouts or perforations Donot use letterhead papers that are printed with low temperature inks such as those used in some types of thermography Useonly colored papers or preprinted forms that use inks compatible with your printer s fusing temperature 392 F 200 C for 0 1 second e Keep paper stored in moisture proof wrapping to prevent changes in moisture content which may cause poor print quality jamming and curl Avoid paper having ragged cut edges to prevent feeding problems C 2 Media Specifications Caution Adhesive Labels Use only labels recomm
25. and J IS B4 paper The cassette holds approximately 500 sheets of 20 Ib 75 g m paper When a Lower Cassette is installed by default the printer prints on media in the following order 1 MP Tray 2 Lower Cassette 3 Paper Cassette Y ou can change the printing order by reconfiguring it through the printer control panel For example assume all paper sources contain the same size of paper If you send a print request tothe printer and the MP Tray is empty the printer prints from the Lower Cassette unless you specify otherwise If the Lower Cassette is also empty the printer prints from the Paper Cassette 3 22 Printing Tasks Loading Paper into the Optional Lower Cassette 1 Pull the Lower Cassette out of the base 2 Adjust the cassette for the paper size you want to load by moving the side paper guides and rear paper guide The rear guide must click in the correct position for the paper size you are printing 3 Slide approximately 500 sheets of paper into the cassette not to extend beyond the limit mark on the sides Paper loading differs by size A Load Letter or A4 paper with the top of the page toward the left side of the Lower Cassette side to be printed up shown in illustration 3 B Load 11x17 legal A3 or J IS B4 paper with top of the page toward the front of the printer side to be printed up syse Bunulg t 4 Press down on all four corners of the paper stack to ensure the paper rests flat in the c
26. connection on the network or a network problem Contact your network administrator Solving Printer Problems 8 3 8 SWa qold Jo1ulag Burgos Software Computer and Printer Interface Problems J ob sent to printer but nothing prints Printer is OFF or not connected to an active power source Printer is off line Printer is on line but not receiving data Printer displays a message Data from a previous print job is still in the printer s buffer Last page did not print and Form Feed light is on Ready light flashing but nothing prints Make sure the printer is ON and that it is firmly plugged into both the printer and an active power source Pres to put the printer on line Printer should display and the on line key should be lit If you are in Power Save mode the printer may be off line Press to be sure the printer is on line Check your I O cable Check for loose I O cable connections at printer and computer Try your I O cable on a system that you know works Check that the correct interface cable was selected and securely connected to both the printer and the computer If the cable is not correctly configured see the Getting Started Guide for configuration information Check that the interface cable is not plugged in upside down See Table 8 1 Printer Messages for printer messages and recommended actions Take the printer off line and press to print the pages stored
27. esc esc Cs 1p v0s3b4 168T 1 020 Antique Olive Italic Scale esc esc s 1p EE v 15004 168T I 021 Garamond Antiqua Scale esc esc Cs 1 pRB v0s 054 197T I 022 Garamond Halbfett Scale esc I esc s 1 pRB v0s3b4197T 1 023 ESjPitch 10 576 L symbol set HEHHPoint size 25 999 75 See your HP LaserJet 4V Printer User s Manual for more information Figure 5 2 Special Tasks 5 7 syse jeisads q Note 5 8 Special Tasks How Much Memory Do You Need The amount of memory you need depends on how you use your printer Y our HP Laser et AV printer which contains only the PCL language comes with 4 MBytes of internal memory The PCL printer language is compact and efficient so you can print most text and graphics at 300 or 600 dpi without adding memory to your printer Y ou might want to add memory to your printer if you commonly print complex graphics use many downloaded typefaces print complex documents or you want to use advanced functions such as I O Buffering and Resource Saving For the HP Laser et 4V printer you can add up to 64 MBytes of memory for a total of 68 MBytes Your HP LaserJ et 4MV printer comes with 4 MBtyes of internal memory and a preinstalled 8 MByte memory SIMM for a total of 12 MBytes Y ou can add up to 32 M Bytes of additional memory For storage of downloaded fonts an optional 42 8 MByte PostScript Disk Accessory is available See Chapter 6 PostScript
28. first mode to print from the envelope feeder See Chapter 3 Printing Tasks MP LOAD Load MP Tray with the requested media If the size is not selected in the printer control panel use the key to enter the requested size or press sito draw the requested size from another source if available Note If MP LOAD remains in the display you may have to clear the printer s buffer by resetting the printer Press PC or LC LOAD Load the Paper Cassette or Lower Cassette with the requested media Also the back paper guide in the cassette must be set to the correct media size the printer determines the media size by reading the location of this guide Add paper to the empty tray Install or reseat the Paper Cassette it serves as a paper guide for the Lower Cassette Solving Printer Problems 8 27 8 sula qoJd Jo1ulag BulAjos Clearable Warnings If you receive a dearable warning message the printer changed settings see Table 8 2 below in order to print your print job Table 8 2 Clearable Warning Messages Message WO JOB 600 A4 Because the job parameters of resolution and page protection could not be met with the available memory the job was downgraded to a resolution of 600 dpi and page protect of A4 W1 IMAGE ADAPT The printer received a graphics print file that was too complex to print at the requested resolution Check the printout for loss of data or print quality NOTE if this warning occurs fr
29. for many envelope sizes The Paper Cassettes can hold approximately 250 sheets of paper Y ou can purchase the optional 500 sheet Universal Lower Cassette 3 or 250 sheet replacement trays These options and accessories are listed in Chapter 1 with paper size specifications Custom Letter A4 Executive JIS B5 Transparency PAPER CASSETTES LeterorAd PA PAPER CASSETTE 11x17 or A3 Letter Letter A4 A4 Figure 3 1 Paper sources optional sources are shaded Caution Print heavy weight papers labels and transparencies only from the MP Tray Load only one size of paper at a time in the MP Tray 3 2 Printing Tasks Selecting Paper and Other Print Media Table 3 1 presents guidelines to select supported paper for printing from the MP Tray or Paper Cassette See Appendix C for more information Table 3 1 Media Specifications MP Tray Maximum Paper Size Minimum Paper Size Paper Letter Paper A4 Paper Executive Paper Legal Paper 11x17 Paper A3 Paper JIS B5 Paper JIS B4 Postcard JPOST Postcard JPOSTD Transparency Labels 11 7 x 17 7 in Single Sided 16 to 20 Ib 100 sheets of 20 paper 297 x 450 mm 60 to 75 g m 3 9 x 5 8 in Single side 16 to 28 Ib 100 x 148 mm 60 to 105 g m 8 1 2 x 11 in 216 x 279 mm 8 3x 11 7 in 210 x 297 mm 7 3 x 10 5 in 191 x 267 mm 8 1 2x 14 in
30. in 163 mm x 231 mm 6 4 in x 9 1 in ISO B5 178 mm x 251 mm 7 0 in x 9 9 in Never use envelopes with clasps snaps windows coated linings self stick adhesives peel and seal or other synthetic materials These items can severely damage your printer Never try to print on both sides of an envelope J amming and printer damage can result syse Bunulg t Before you load an envelope in the MP Tray check to make sure it is regular in shape and undamaged It s a good idea to run a pen or pencil down the leading edge to flatten it before you insert it in the MP Tray Printing Tasks 3 19 Loading an Envelope into the MP Tray 1 Open the MP Tray by grasping the door on the front of the printer at the pattern of raised dots on each side Pull the tray down gently until it stops 2 Pull out thetray extension if needed for the envelope size you are printing 3 Gently slide one envelope in the tray between the paper width guides with side to be printed down the back flap lying against the right paper guide 4 Slide paper width guides until they lightly touch both sides of the envelope without bending it Send the envelope printing job to the printer Note The paper guide ensures that the envelope feeds correctly into the printer without jamming An envelope must fit squarely and firmly between the paper width guides 3 20 Printing Tasks Printing an Envelope from a Software Application
31. in the printer buffer If this does not work press to clear the buffer Take the printer off line and press to print the page stored in the printer buffer some older software programs do not automatically send an end of job page eject command Press 05 to put the printer back on line In the PS MENU turn i to print out the PostScript error page Check your software application setup to ensure that it is correct Also check your cabling to ensure that it is secure 8 4 Solving Printer Problems Computer network or I O port problems Printer interface problems Computer software problem Software is selecting the wrong port Printer port problem Printer is in Power Save mode and a message on your computer screen says the printer port is not responding Network or shared printer problems Computer displays DOS messages such as Write Fault Error Writing Device LPTn Abort Retry Ignore Run a self test to verify that the interface configurations shown on the printout match those on your host computer see Chapter 5 for self test information Check that your computer is working correctly by printing from a software application you know works or by printing a plain MS DOS file for example C Ndir IPTn where n is the number of the computer port the printer is connected to for example LPT1 to see if the problem is with your software application or printer driver Check your
32. oco Then the 4 portion of the display blinks and several more pages print until the buffer clears Press when pages stop printing PCL TYPE LIST Prints a list of the typefaces and bitmapped fonts currently available in your printer both internal and accessory for PCL print jobs See Understanding the PCL Typeface List Printout in Chapter 5 PCL DEMO PAGE Prints a page that illustrates the printer s features 4 14 Understanding the Control Panel Menu of Resets Additional reset options are available through the Menu of Resets You can lose buffered page data or printer configuration data when you select this option Use it only in the following circumstances You want to restore the default printer settings Communication between the printer and computer is interrupted Youare using both the Bi Tronics parallel I O port and MIO ports and one of the ports is not working properly To access the Menu of Resets 1 Press to take the printer off line 2 Hold down both and J for at least 10 seconds until appears on the display 3 Use or tocycle through the items 4 Press to select your choice of resets 5 Press to execute the reset The following table shows the three reset options Menu of Resets Option Selected Printer Response Explanation restores most of the printer s factory default settings It also performs a reset U Items in the Config Memory Configuration and oc
33. on the PostScript Typeface List are printed in only one size When printing from a software application you can scale these characters to virtually any size 6 10 PostScript Printing HEWLETT PACKARD UJ LaserJer AMV ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light TC Bookman Light Italic Courier Courier Bold Courier Bold Oblique Courier Oblique Helvetica Helvetica Bold Helvetica Bold Oblique Helvetica Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic New Century Schoolbook Roman Palatino Palatino Bold Palatino Bold italic Palatino Italic Times Bold Times Bold Italic Times Italic Times Roman Symbol ITC Zapf Chancery Medium Italic ITC Zapf Dingbats ArialMT Century Boldltalic BrushScript PostScript ROM Resident Fonts ABCDEabcde012345 0 1 ABCDEabcae0 2345 0 353H ABCDEabede012345 96H 2 ABCDEabcde012345 7541 ABCDEabcde0123495 96312 ABCDEabcde012345 l 9 o11 ABCDEabedeO12345 9681 ABCDEabcde012345 968 ABCDEabcde012345 7 ABCDEabcde012345 4f 12 ABCDEabcde012345 9 41 ABCDEabcde012345 94 1 ABCDEabede012345 ABCDEabcde0
34. printer is set to switch automatically between languages as it receives printing jobs For example if you have a HP Laser et 4M printer you can send jobs to the printer in either Hewlett Packard s PCL or Adobe s PostScript language documents without making special control panel settings In your printer s control panel printer languages are referred to as personalities Note Normally you should not change the printer s personality setti ng from gua the default If you do change it to a specific printer language FL or 93 the printer will not automatically switch from one language to another unless software commands are sent to the printer To change the printer s personality setting 1Press totakethe printer off line 2 Press TEST until 2 3 Pres 4 until FE 4 Pres or until the setting you want appears appears setti ng appears 5 Press to save your selection An asterisk appears next to your selection 6 Pres to place the printer back on line 5 2 Special Tasks Note Testing Your Printer Usingthe printer s control panel you can run the following tests to get information about your printer s current settings options and print quality If PostScript is installed you can also print three PostScript tests See Chapter 6 PostScript Printing for more information e Self Test e Continuous Self Test When you run a self test the printer checks its internal controller and
35. selection An asterisk appears next to your selection indicating that it is now the default 6 Press to place the printer back on line 4 6 Understanding the Control Panel Printing Menu You can override or change any Printing Menu setting through most software applications When you change a setting from the printer s control panel the new setting becomes the printer s default value Table 4 3 Printing Menu Items COPIES 1 to 999 Select any number from 1 to 999 LETTER LEGAL Sets default image size at which printer formats page A4 EXEC 11x17 A3 unless a software setting overrides it JIS B4 JIS B5 CUSTOM COM10 MONARCH C5 DL B5 JPOST JPOSTD ORIENTATION P L P means portrait vertical and L means landscape horizontal orientation of print on the page 5 to 128 LINES Sets vertical spacing from 5 to 128 lines for default 60 and 64 paper size Scrolls in increments of 1 line MANUAL FEED OFF ON Available only through MP Tray When Manual Feed is on and the MP Tray is empty the printer goes off line when it receives a print job and displays Hi 3 paper size or HE envelope size When you place a sheet in the MP ray the printer goes back on line and prints the sheet OFF LIGHT MEDIUM Refines print quality of characters and graphics by DARK smoothing the fine gradations along the angles and curves of the printed image See Enhancing Sg Resolution in Chapter 5 a amp
36. software application to be sure the print job is being sent to the correct port LPT1 for example Check that your computer s port is configured and working properly One way to check this is to connect another printer if available to that port on your computer and print an application you know works 1 Turn Power Save off see Saving Power with the Power Save Feature in Chapter 5 2 Increase the l 0 timeout duration in your software application see your software application manual 8 vo 20 Check to ensure there are no network or shared printer problems by 2 connecting your computer directly to the printer and printing from an o8 application you know works If you suspect network problems check 3 v with your network administrator or consult the network documentation E that came with your MIO card i 1 Add a Mode command to your computer s AUTOEXEC BAT file for the parallel port It should be inserted immediately following the PATH statement For DOS versions below 4 0 add MODE LPT1 P For DOS versions 4 0 and greater add MODE LPT1 B Your I O cable might be faulty see Garbled pages print situation in the Blank Garbled or Incomplete Pages Print or Printing is interrupted table on the following page Solving Printer Problems 8 5 Print speed is slow meon JSeMton ooo First page takes much longer to print than following pages Set the Power Save feature for a longer time period or
37. the front of the printer at the pattern of raised dots on each side Pull thetray down gently until it stops 2 Open the front cover by pushing up on the release button and pulling it open 3 Remove any paper from this area by pulling it in the direction shown by the arrow then closethe front cover Note To dear a paper jam condition from the printer the front cover must be opened and then closed 4 Remove any paper from this area by pulling it in the direction shown by the arrow 8 14 Solving Printer Problems 5 Remove any paper from this area by pulling it in the direction shown by the arrow then close the front cover 6 Remove any paper from this area by pulling it in the direction shown by the arrow then dose the front cover Note If toner gets on your clothes wipe it off with a dry cloth and wash with cold water Hot water sets toner into fabric 7 Open the fuser assembly door by pressing your finger in the door recess and pulling firmly outward and down WARNING Use care when removing paper from the fuser area The fuser area is very hot and can cause severe burns 8 Remove any paper from the fuser area then close the fuser assembly door Solving Printer Problems 8 15 8 sula qoJd Jo1ulag BulAjos 8 16 Solving Printer Problems Cassette Area Paper J ams Check both the Paper Cassette and the optional Lower Cassette for paper jams The procedure for removing paper jams from
38. these two cassettes is the same 1 Removethe cassette from the printer 2 Check the cassette pick up roller area inside the printer Remove any paper from this area then reinstall the cassette Note If there are frequent paper jams or multi feed problems in the Lower Cassette area see Printing from the Optional Lower Cassette in Chapter 3 and Repeated Paper J ams at the end of this section Repeated Paper J ams General repeated paper Check to see that media is correctly loaded in trays see Chapter jam problems 3 Printing Tasks Do not use peviously printed paper torn worn or irregular paper Certain media jam other media do not For the recommended paper and other media for your printer see Appendix C Media Specifications Try turning over the stack of paper in the tray Printer may be dirty Clean the printer If jams continue contact your authorized HP service provider MP Tray repeated jams If jams persist after you have cleaned the printer check the media specifications and verify that you are loading the MP Tray correctly see Chapter 3 Printing Tasks The paper is longer than 17 7 in 450 mm or wider than 11 7 in 297 mm which is greater than the maximum width or length the printer can feed and will cause the printer to jam Paper Cassette repeated If jams persist after you have cleaned the printer check the media jams specifications and verify that you are loading the cassette cor
39. transparency film consult your HP authorized dealer or seethe inside front cover of this manual for more ordering information Media Specifications C 3 BIDS 9 suoneoyiods Caution Envelopes Y ou can print many types of envelopes with your printer Some envelope styles perform better than others because their construction is better suited to feeding through a laser printer Envelope Construction Weight The weight of the envelope paper should not exceed a 28 Ib 105 g m rating or jamming may result Construction Envelopes should lie flat with less than 0 25 in 6 mm curl Manufacture Make sure envelopes are not wrinkled nicked or otherwise damaged e Sizes See Printing an Envelope from the MP Tray in Chapter 3 for sizes Envelopes with Adhesive Strips or Flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure of the fusing rollers in the printer The extra flaps and strips may result in wrinkling or creasing and may cause jamming Never use envelopes with dasps snaps windows coated linings self stick adhesives or other synthetic materials These items can severely damage your printer Never try to print on both sides of an envelope J amming and printer damage can result Before you load envelopes in your MP Tray check to make surethey are regular in shape and undamaged It s a good idea to run a pe
40. turn it off see Saving Energy with Power Save in Chapter 5 A page may take longer to print due to complex formatting commands thus changing the Power Save period may not result in the first page being printed faster Printer is usually slow to respond Printer speed is highly dependent on how your software application is setup and which printer driver you are using See the Getting Started Guide for configuration information You may need to add more memory See Accessories and Options in Chapter 1 for HP memory part numbers Printer is slow to switch Set n z FF in the Parallel Menu see Chapter 4 between personalities Understanding the Control Panel 8 6 Solving Printer Problems Blank garbled or incomplete pages print or printing is interrupted Blank pages print Turn the printer off then back on Toner cartridge sealing tape has not been removed see the Getting Started Guide or the installation guide that came with your toner cartridge Garbled pages print Ensure that your software application is configured for the correct there are overprints or printer a portion of a page prints Replace the printer interface I O cable with a cable you know works to see if the cable is defective Your parallel printer cable quality may be bad Use a high quality cable see Accessories and Options in Chapter 1 for an HP cable item in the Job Menu to see Chapter 4 The printer was set to PCL and a Po
41. will remain for five minutes and then go away In this case the printer is not communicating with the network even though the message is no longer present The problem may be a bad MIO card bad cable connection on the network or a network problem Contact your network administrator or consult the network documentation that came with your MIO card Press to print the transferred data data loss may result then make more memory available in the printer by removing some fonts macros or any other data from memory or simplify the page sent to the printer or install additional memory Note if he printer will automatically continue printing when this error occurs Press to resume printing Note if the printer will automatically continue printing when this error occurs You may lose some data Try to simplify your print job If you must print the job as is set Fi the Job Menu print the job then return Do not leave S it will degrade performance Press to clear the error message data will be lost If the error continues call your dealer or HP service representative Parallel configuration check for loose cable use a high quality cable see Accessories and Options in Chapter 1 or the Getting Started Guide for HP cable part numbers and information Note some non HP parallel cables may be missing pin connections If you are using an I O other than the Bi Tronics parallel I O see the manua
42. your printer comes NO with software for Novell NetWare For OS 2 platforms Microsoft LAN o Manager and IBM LAN Server print utilities are supplied You can also zm obtain printer software for other networking environments as explained F later in this section ur 50 gg Novell Networking Software The HP Laser et 4MV printer comes with printer description files for Novell networking plus the following utilities HP J etAdmin for Windows and DOS HP etAdmin is a utility for Novell network administrators that helps you set up and manage your printer in a Novell networked environment HP J etAdmin provides simple installation configuration troubleshooting and management of HP J etDirect connected printers The HP J etAdmin utility allows you to remotely configure troubleshoot and manage all the HP network printers and plotters on a Novell network from computers running Windows or DOS Y ou can also set passwords for the printer s control panel using HP J etAdmin HP J etPrint Utility for Windows TheHP J etPrint Utility makes network printing easier and more productive than ever by allowing you to view select and print to all HP printers on the network from an easy to use screen HP J etPrint allows you to view control panel messages and to check the status and progress of print jobs on your computer screen The HP J etPrint Utility works only in Windows Software For Your Printer 2 5 Note Microsoft LAN Manager and IBM
43. 12345 ABCDEabcde012345 591 ABCDEabcde012345 9681 ABCDEabcde01 2345 ABCDEabede012345 ABCDEabcde012345 ABCDEabcde012345 254 ABCDEabede012345 2 ABCDEabcde012345 2 ABCDEabcde012345 954 ABCDEabcde012345 2 ABCDEabcde012345 961 ABCDEabcde012345 95 27 ABCDEabcde012345 81 ABCDEabcde012345 68H ABCDEabcde012345 ABCDEubcde012345 9ofE 5 ABCDEabcde012345 9088 ABCDEabcde012345 903t2 ABXAEafx56012345 9231 v ABODEabcde012345 96812 Mh POOR coco JY XK tror ETE PostScript RAM Resident Fonts ABCDEabcde0 12345 i ABCDEabcde012345 1 AMBECDEabcA OV ESES 17 PostScript Disk Resident Fonts Stencil ABCDE 01234504 PostScript is a trademark ol Adobe Systems Incorporated which may be registered in certain jurisdictions Helvetica Palatino and Times are registered trademarks of Linotype Hell AG and or its subsidiaries ITC Avant Garde Gothic ITC Bookman ITC Zap Chancery and ITC Zapl Dingbats are registered trademarks of Intemational Typeface Corporation Figure 6 2 PostScript Typeface List PostScript Printing 6 11 9 Bunuud 1dia251s0d The PostScript Disk Accessory If you have an HP Laser et 4MV printer or if you have added the PostScript option to your HP Laser et 4V printer you can install the optional 42 8 MByte PostScript Disk Accessory The PostScri
44. 28 English outside of U K 31 20 681 5792 HP First Fax Information Retrieval Support Technology is a no charge 24 hours self help service that provides answers to the most common questions about your printer Through HP FIRST you can receive ordering information software application notes and printer driver update request forms Simply dial the HP FIRST number from a touch tone phone connected with a Group 3 Facsimile machine and follow the voice prompts that guide you to select an index of available support and product documents Contents 1 About Your Printer IIMTRFOGUCEION EP cT TheHP Laser et 4V Printer lees Enhanced Print Quality llle PCL Language and Language Switching Paper Handling eoo E ERR RR a E Rx Memory and Memory Management l l sls Printer Drivers and Software 0 000 ee enue Input Output I O Features 2 a Toner Economy and Energy Savings Typefaces le e ens PCL Typefaces s dco oe x Poe Lae p go en A RS Pos eee ee TheHPLaser et AMV Printer llle PostScript and Memory l eee eee Networking Capabilities 22020004 PostScript Typefaces 1 leen Accessories and Options 0 0 00 eee ee ee es HP Laser et AV AMV Printer Parts llle 2 Software For Your Printer Introduction soaa e ss Software for the HP Laser et 4V Printer Software for Wind
45. 43 222 2500 0 France Hewlett Packard France 28 rue Jacques Ibert BP 5820 75858 Paris CEDEX 17 France Telephone 33 1 40 89 77 00 Finland Hewlett Packard Oy Piispankalliontie 17 P O Box 68 SF 02200 Espoo Finland Telephone 358 0 887 21 Germany Hewlett Packard GmbH Herrenberger Strasse 130 W 7030 B blingen Germany Telephone 49 7031 14 0 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR Maroussi Athens 15125 Greece Telephone 30 1 689 64 11 Italy Hewlett Packard Italiana S p A Via Giuseppe di Vittorio 9 I 20063 Cernusco sul Naviglio Milano Italy Telephone 39 2 92 121 F 2 Sales and Service Offices Belgium Hewlett Packard Belgium SA NV Boulevard de la Woluwe 100 Woluwedal B 1200 Brussels Belgium Telephone 32 2 761 31 11 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Denmark Telephone 45 45 99 10 00 Hungary Hewlett Packard amp Control Kft Erzsebet kiralyne utja 1 c 1118 Budapest Hungary Telephone 36 1 142 09 86 Norway Hewlett Packard Norge A S P O Box 34 sterndalen 16 18 N 1345 ster s Norway Telephone 47 2 87 97 00 Spain Hewlett Packard Espa ola S A Madrid E28230 Las Rozas Crta de la Coru a km 16 500 Spain Telephone 34 1 626 16 00 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 S 164 93 Kista Sweden Telephone 46 8 750 20 00 Middle East Africa Middle East
46. 8 9 PostScript Troubleshooting cl slnn 8 11 ClearingPaperJams eee 8 12 RemovingPaperJams rns 8 14 Cassette AreaPaperJams 0 0000 eee eee 8 16 Repeated Paper J amS rr 8 17 Improving Print Quality lens 8 18 Print Quality Checklist oaoa 0000200000084 8 18 Fades a 6h anoa a wk ewe we PS da QE SY REO Pe od 8 18 DPOPOUUS T 8 19 hM PPP 8 19 Toner Smear ees 8 19 Background Gray Toner Shading l l 8 20 Contents 3 Contents 4 Repetitive Defects 22e Improperly Formed Characters LineatEdgeofPaper a Understanding Printer Messages lll lslnnn ClearableWarnings llle CallingforHelp 00002000202 Common PCL Printer Commands PCL Printer Commands Escape Sequences PCL Printer Command Syntax 44 Using PCL Printer Commands 0 00000 ae PCL Font Selection lens Environmental Specifications Location Requirements 0000 eee eee ee FCC Regulations oaaae len VCCI Statement Japan llle Safety Information 2e Laser Statement for Finland aooaa a Media Specifications Introduction een Paper andPreprinted Forms ls Adhesive Labels ers Overhead Transparencies s Envelopes llle Memory Personali
47. 800 999 1148 U S at 25 00 per call VISA or Master Card Outside the U S contact your local HP Sales and Service office or HP reseller Prices subject to change without noti ce Warranty and SoftwareLicense E 5 HP Software Product License IMPORTANT Please read this License carefully before using this Software The right to use this Software is granted only if the Customer agrees to the terms of this License If you do not agree to the terms of this License you may return the unused software for a refund HOWEVER USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS In return for the payment of the applicable one time license fee s HP grants you a license to use one copy of the Software subject to the following terms and conditions No title or ownership of the Software is conferred with this license 1 2 10 The Software may be used on one HP LaserJet printer The Software may not be copied except for archival purposes or for backup error identification or replacement of defective media All authorized copies must bear the copyright notice on or in the original The Software may not be disassembled decompiled decrypted or reverse engineered unless HP s prior written consent is either obtained or not required by law Upon request the user will provide HP with reasonably detailed information regarding any disassembly decompilation decryption or reverse engineering Any third party s
48. Documents Preprinted Forms and Special Papers Use the following procedures to print the first page of a document on preprinted or special paper and the next on different paper Note for Network Users Y ou might want to reserve the cassette in which your preprinted paper is loaded so other users won t accidentally print on your Letterhead or forms The procedure for reserving or locking out a cassette is on the next page To print the first page of a document on Letterhead The following steps explain how to print a two page letter using Letter or A4 paper as an example Note These steps assume the printer is set to tF T the printer s default setting See Configuration Menu in Chapter 4 syse Bunulgdg t 1 Place a sheet of Letterhead in the MP Tray side to be printed down with top of page toward the left of the printer 2 Load plain paper for the second page of the letter in the Paper Cassette Print the Letter Printing Tasks 3 17 3 18 Printing Tasks Reserving or Locking Out the MP Tray or Paper Cassettes Y ou can reserve or lock out paper cassettes that hold special papers from other users Reserve one or more cassettes induding the MP Tray by locking them out from the paper selection process through the printer s control panel Your software application can override these settings The following procedure configures the MP Tray as a cassette then locks out the MP Tray soit
49. ET MEDIUM Formatter Number 04601027KB lL RAM size 12 MBytes Page Count 60 Firmware Datecode 19940419 working Control Panel Lock Status DISABLED Figure 5 1 oe eee Control Panel Password Status DISABLED Paper Trays PC TRAY LETTER Installed Options LC TRAY LETTER Disk Installed Personalities PCL 19940419 POSTSCRIPT 19940306 adobe PostScript and the PostScript Lago are trademarks of Adobe Systems Incorporated which may be registered in certain jurimdictions Installed PostScript Disk HP C3014A JP934812D6 KZA4A059 PostScript Disk Lock Status DISABLED I O Buffering 200K bytes Allocated of 2000K bytes Available Resource Saving 1000K bytes Allocated of 2000K bytes Available PCL Memory 500K bytes Allocated 61K bytes Used POSTSCRIPT Memory 500K bytes Allocated 52K bytes Used LOESER 0123456789 lt gt ABCDEFGHIOKLMNOPQRSTUVWXYZ A _ abcdefghijklmnopgrstuvwxyz MHS HE 0123456789 MST amp 0123456789 RSIR 0123456789 lt gt 7 ABCDEFI 9ABCDEFGHIJKLMNOPORSTUVWXYZ _ abcdefghijklmmoparstuvwxyz 1 s 0123456789 lt gt ABCDEFG gt ABCDEFGHIJKLNNOPORSTUVWXYZ M _ abedefghijklmnopgrstuvwxyz 548 0123456789 lt gt ABCDEFGH k amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZ _ abcdefgh
50. HP Laser et 4V and 4MV Printers User s Manual Copyright H ewlett Packard Company 1994 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C3141 90915 First edition October 1994 Printed in USA Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Warranty Theinformation contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not beliablefor errors contained herein or for incidental or consequential damage in connection with thefurnishing performance or use of this material Trademark Credits Adobe PostScript and the PostScript Logo are trademarks of Adobe Systems I ncorporated which may beregistered in certain jurisdictions Arial Times New Roman and Monotype are registered trademarks of the Monotype Corporation Bi Tronics is a trademark of Hewlett Packard Company Helvetica and Univers aretrademarks of Linotype AG and or its subsidiaries in the U S and other countries Macintosh computer is a product of Apple Computer I nc Microsoft is a U S registered trademark of Microsoft Corporation PageMaker isaU S registe
51. P Laser et 4V printer plus is fully configured with additional memory Adobe s PostScript Level 2 language and an HP J etDirect interface that allows you to connect your printer to LocalTalk or Ethernet networks PostScript and Memory The HP Laser et 4MV printer comes with Adobe s PostScript Level 2 which is backward compatible with earlier versions of Adobe s PostScript Type samples are shown in Figure 1 3 The printer contains 12 MBytes of installed memory By adding optional 1 2 4 8 or 16 MByte SIMMs you can increase memory to a total of 44 MBytes An optional 42 8 MByte PostScript Disk Accessory is available for storing downloaded fonts Networking Capabilities The printer s factory installed HP J etDirect card lets you connect your printer directly to your local area network LAN The HP J etDirect card automatically switches among networked protocols so a single printer can serve many networks at once or be moved to a new network with no additional hardware investment The printer s built in HP J etDirect card supports the following network operating systems Clients can be DOS Windows OS 2 Macintosh or UNIX Novell NetWare 286 v 2 15c and beyond 386 v 3 11 3 12 4 0 4 01 Microsoft LAN Manager for OS 2 v 2 1 IBM LAN Server for OS 2 v 3 0 Microsoft Windows for Workgroups v 3 1 3 11 Microsoft Windows NT v 1 0 HP UX v 8 0 9 0 SunOS v 4 1 1 4 1 2 4 1 3 SCO UNIX V 386 v 3 2 2 3 2 4 Solaris
52. Paper Cassette The 11x17 or A3 Paper Cassette holds approximately 250 sheets See Table 3 1 and Appendix C for media specifications Caution To avoid a paper jam never remove the cassette while printing If paper curls or skews excessively when it is printed takethe cassette out and turn the stack of paper over To load paper into the Paper Cassette 1 Pull the 11x17 or A3 Paper Cassette out of the printer and place it on a flat surface 2 Load paper with the side to be printed up and top of page toward the front of the cassette Continued on the next page 3 8 Printing Tasks 3 Slidein a stack of paper until it is in solid contact with the rear of the cassette Press down on all four corners of the paper stack so paper rests flat in the cassette fits under front metal holders and below back tabs Make sure the height of the paper stack does not exceed the limit mark on the right side of the cassette 4 Slidethe cassette back intothe printer Remember to adjust the paper stop guide on the output bin see Figure 3 3 Note Use these procedures to load paper into the optional legal and IS B4 Paper Cassettes PrintingTasks 3 9 syse Build t Loading Letter Legal 11x17 A4 or A3 Paper into the MP Tray The Multipurpose MP Tray allows you to feed one sheet of paper at a time or to automatically feed a stack of approximately 100 sheets The MP Tray can be used for standard and custom siz
53. Parallel Menus are not reset amp Liclears only o the active input buffer oa oo Gclears the input and output buffers DE for the active VO only and performs a simple reset E o iLL I clears the input and output buffers for all I Os and pero a simple reset Understanding the Control Panel 4 15 4 16 Understanding the Control Panel Special Tasks Introduction This chapter explains special tasks you perform occasionally to adjust your printer manage its memory and fine tune print quality using the printer s control panel Many of these functions can also be performed using the software that came with your printer Refer to Chapter 2 Software for your Printer or the online help files associated with the software for more information For more information about the printer s control panel see Chapter 4 Understanding the Control Panel Chapter 6 PostScript Printing describes special tasks you perform differently when you print with Adobe s PostScript language This chapter explains how to perform the following special tasks Switching printer languages personalities Printing a test page Printing a list of PCL typefaces Determining how much memory you need Choosing print resolution Fine tuning print quality Saving toner with E conoM ode Saving energy with Power Save Special Tasks 5 1 Switching Printer Languages Personalities If more than one printer language is installed by default your
54. PostScript Disk 4 Accessory location 2 Parallel Bi Tronics interface 3 Single In line Memory 5 Module SIMM slots HP JetDirect interface optional on LaserJet 4V printer Power connector outlet 8 Dust cover for 250 sheet 11x17 or A3 Paper Cassette Serial number location Optional Universal Lower Cassette connector access 1 12 About Your Printer Software For Your Printer Introduction This chapter introduces the software you received with your printer and briefly describes its features It alsolists additional software you can obtain for your printer by contacting HP Distribution or your authorized HP dealer see the inside cover of this manual Packaged with the HP Laser et AV printer is software you need to take full advantage of your printer s features in Windows and DOS environments The HP Laser et 4MV printer also comes with software to use with Adobe s PostScript language and software to connect your printer to a wide variety of networks Toset up your printer correctly you must have already installed the appropriate software for your printer and environment If you have not installed the software see the Getting Started Guide Software For Your Printer 2 1 Note Software for the HP Laser et 4V Printer The HP Laser et 4V printer comes with Windows and DOS software drivers that you need to use your printer with Hewlett Packard s PCL printer language Drivers are program files th
55. Pres totake the printer off line Pres repeatedly until TE Press repeatedly until Fs appears appears or another PS test page Press to print the page The page will print in less than one minute Pres to place the printer back on line PostScript Printing 6 7 9 Bunuud 1dia251s0d PostScript Configuration Page The PostScript configuration page the F Menu is shown in Figure 6 1 Table 6 5 PostScript Configuration Page Printout Items Resolution Either 600 or 300 dots per inch Resolution Enhancement See Enhancing Resolution in Chapter 5 Print Errors Value set through the printer control panel s PS Menu Jam Recovery Indicates whether Jam Recovery is ON or OFF Explanation HalftoneType The current halftone type Paper Cassette Indicates size of paper in the cassette 1 Settings Current printer control panel default settings and product specific information Printer Name Name set by user a network name for instance Product Name HP LaserJet printer model System Password Job Password Values are either 0 default or Not Default a password is present PostScript Version The version of PostScript installed Copies The default number of copies that will be printed Economode On or Off See Saving Toner with EconoMode in Chapter 5 Wait Timeout This setting shows how long PostScript waits for additional data Manual Feed Either On or Off 2 Printable Area G
56. Printer Drivers and Software Your printer arrives with a software package that contains DOS drivers and the HP Laser et 4V 4MV Printing System for Microsoft Windows 3 1 which indudes 45 TrueType screen fonts About Your Printer 1 3 Input Output I O Features Standard built in Bi Tronics parallel interface allows high speed two way communication between the printer and your computer Your printer also comes with a Modular I O MIO slot designed to support optional MIO cards Automatic I O switching between all installed I O ports allow you to connect multiple computers or even multiple networks to the printer simultaneously If serial connection is required contact your local dealer for information about an optional serial MIO card or serial to parallel converter Toner Economy and Energy Savings The printer s E conoM ode reduces the amount of toner on the printed page and is ideal for printing document drafts When E conoM ode is on the print on the page appears significantly lighter but still readable The HP Laser et 4V and 4MV printers are designed to conserve electricity by substantially reducing power consumption when idle for a user specified length of time Adjustable Power Save qualifies both models for the U S Environmental Protection Agency s Energy Star Computers award The EPA as a matter of policy does not endorse any particular company or its products nerf Typefaces The HP Laser et 4V Printer comes
57. Printer prints some wrong The typeface or font is not present in the printer and must be typefaces fonts formats downloaded by your software application or proper font SIMM must be installed Check your software program to ensure the correct printer driver has been installed and configured To verify that the typeface font or format you want is available print a typeface list see Chapter 5 Special Tasks Your software selected a substitute font for one that is not available in the printer See your software application manual for more information on font selection Printer draws media from Ensure that the printer driver for your software application is the wrong paper source correctly installed configured and capable of printer tray selection Paper tray may be reserved locked out Print a self test to determine if a tray has been reserved see Chapter 5 Special Tasks or check the Lock item in the printer s Config Menu see Chapter 4 The size of paper you are requesting is not in the tray you have selected The printer draws paper from the next default tray having the correct size Put the correct size paper in the tray or if you are using an adjustable tray ensure that the tray is adjusted for the correct size paper If you selected the 500 sheet Lower Cassette and did not turn the printer off when installing it the printer will not recognize it and will draw paper from the next default size paper source
58. Printing for more information about PostScript printing To find out how much memory is installed in your printer print a self test See Printing a Test Page earlier in this chapter for more information How Your Printer Uses Memory The printer s memory receives holds and processes data from incoming print jobs and manages downloaded resources Resources indude PCL soft fonts symbol sets macros and patterns and when the PostScript option is installed PostScript fonts forms and patterns Keeping Downloaded Resources in Memory When only the PCL personality is installed the printer uses all available memory to maintain downloaded resources When two or more personalities are installed the printer reserves a portion of memory for each personality s resources This feature is called Resource Saving It enables the printer to keep downloaded resources in memory under most conditions Resource Saving in PCL Only Printers In a PCL only printer available memory is automatically allocated to keep downloaded resources in memory When you add memory to the printer more memory automatically becomes available for Resource Saving Y ou need not change the amount of memory available for Resource Saving in a PCL only printer Resource Saving in PCL and PostScript Printers When the PostScript option is installed Resource Saving automatically becomes available when sufficient memory is installed By default the printer automatical
59. RALLEL MENU MIO MENU MP TRAY FIRST IO BUFFER AUIO HIGH SPEED YES CPG NETWORK NO LOCK NONE RESRCSAVE AUIO ADV FNCTNS ON CLR WARN z ON AUTO CONT OFF LOW TONER CONT TEST MENU SELF TEST CONT SELF TEST PCL TYPE LIST PCL DEMO PAGE PS CONFIG PAGZ PS TYPEFACE LIST PS DEMO PAGE MIO PCL Memory Information HP ETHERNET MULTI ENVIRCNMENT NOVELL STATUS 16 Toe te status READY Total Memory 12 MByree FIRMWARE REVISION A U2 2 Nor CONFIGUKED Available Memory 7 26 MBytea LAN HW ADDRESS 01000957960z MODE QUEUE SERVER FORT SELECT 10BASE T NODE NAME NETWORK Mol MULTI PROTOCOL NPIS7960R ae SERVER NAME HOST NAME hpbicsi I O CARD READY CONPIO BY soorP NOVELL RETRANS n re apsress 15 29 87 222 NETWORK PRANE TYPE Revo SUBNET MASK NOT SPECIFIED AS200BCl E il 32 DEF GATEWAY 9 9 9 0 4 amp 2002C3 EN 102 3 as svstoc SERVER NOT SPECIPTRD NETWORK STATISTICS IDLS TIMEOUT SECONDS so UNZCAST PACKETS RCVI SNMP GET CMTY NAME ALL TOTAL PACKETS RCVD 174 seenesanansnsneseesmenseesenen SUMP SET CHTY NAME NONE BAD PACKETS RCVD 0 BTHERTALK STATUS INITIALIZING BOOTP SERVER 15 8 38 5 FRAMING ERRORS RCYD o NET 20050 NODE 155 PHASE 2 CONFIG FILE x FACKETS TRANSMITTED 25 ETHERTALX NAME LaserJet aY3 UNSENJASLE PACKETS v XMIT COLLISIONS p ZONE NAME LabLAM Backbone DLC LLC STATUS READY XMII LATE COLLISIONS o Serial Number AAAA000000 R
60. The warranty on your HP Laser et printer shall not apply to defects or damage resulting from mproper or inadequate maintenance by customer e Customer supplied software or interfacing Unauthorized modification or misuse Operation outside of the environmental specifications for the product Operation of non supported printing media Duty cycle abuse see the following explanation e Operating the printer from a mechanical switchbox without a designated surge protector Improper site preparation and maintenance Use of non HP toner cartridges see the following explanation SI MM memory boards or interface boards The use of non H ewlett P ackard toner cartridges does not affect either the warranty or any maintenance contract purchased from HP However if an HP Laser et printer failure or printer damage is found to be directly attributable to the use of any non HP product the repair will not be covered under the warranty or HP maintenance contract Hewlett Packard cannot recommend use of non HP cartridges either new or remanufactured because they are not HP products and HP cannot influence or control their quality Operation of the printer beyond the limit of its duty cycle printing more than the equivalent of 35 000 single sided pages per month shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis If you are using a mechanical switchbox ensure that it is eq
61. V printers Only a PostScript language SI MM designed for this printer can be used To verify your PostScript SIMM installation 1 Plugin the power cord and turn the printer ON should 2 After a few seconds the On Line light should go on and amp amp REGE appear in the control panel display If a printer message appears instead OQ see Troubleshooting a SIMM Board below g s3 3 Pres totake the printer off line zs e o 4 Press 1 573 until Fs J appears in the control panel display This indicates that your printer recognizes that the PostScript language is s installed If FS i does not appear check the SIMM installation 5 Pres toreturn the printer on line Troubleshooting a SIMM Board Service Error Messages These messages can be generated when your printer is checking its internal memory For more information on the messages below see Chapter 8 Solving Printer Problems They will appear in the format where x O 1 2 3 or 4 This error indicates a SIMM parity error The x indicates which SIMM slot generated the error If x 0 the slot with the defective SIMM could not be determined Check the HP part number to make sure XU io theright al MM board if you do see the checking procedure for and on the next page where x 20 1 2 3 or 4 This error indicates your printer identified a problem while checking memory e f x x0 the problem is in internal Read
62. ackaging material can be ordered from HP see inside front cover for telephone numbers Order part number C3099 60102 E 4 Warranty and Software License N Help From the HP Customer Support Center If your organization s support personnel or your dealer are unable to answer your question H ewlett Packard has a Customer Support Center available to help you It is available from 7 a m until 6 p m Mountain Time on Monday Tuesday Thursday and Friday and 7 a m until 4 p m on Wednesday Be sure to obtain the model number and serial number of your printer before you call Before contacting the Customer Support Center try the following Readandtry the troubleshooting suggestions in Chapter 8 Print the Configuration and Typeface pages if possible see Chapter 4 Understanding the Control Panel Check with your software vendor for help if you suspect a software problem Call the HP First and Audio Tips see the inside front cover In Warranty Support If you arestill having difficulties and your printer is within the warranty period of one year call HP Customer Support at 208 323 2551 U S Outside the U S contact your local HP Sales and Service office or HP reseller AjueAIeA 4 Out Of Warranty Support If you are still having difficulty and your printer is past the one year warranty you have two choices for support Y ou can call 900 555 1500 U S at 2 50 per minute Y ou can call
63. aded resources are deleted unless they are stored on the optional PostScript Disk Accessory Choosing Print Resolution Y ou can select 300 or 600 dpi dots per inch from the amp 34 item in theJ ob Menu see Chapter 4 Your printer offers greatly improved print quality at 600 dpi Totake best advantage of 600 dpi printing use software printer drivers designed for your printer When you change the i H setting all downloaded resources are deleted unless they are stored on the optional PostScript Disk Accessory SXse jeisads q Special Tasks 5 11 Note 5 12 Special Tasks Fine Tuning Print Quality You can fine tune the quality of your printer s output by adjusting print density and setting Resolution Enhancement technology REt Print density and REt settings work together soit is likely that when you adjust one you will want to adjust the other To do so most effectively see Harmonizing Print Density and REt Settings at the end of this section Adjusting Print Density Print density is a measure of the darkness of print on the page Print density adjustments are made using the print density dial The printer is shipped with the dial in the center position Print density is affected by the Resolution Enhancement setting you select The new print density setting stabilizes after you print about 20 pages The higher the print density setting the more toner the printer uses To extend the life of your toner cart
64. ading 5 9 maintenance 7 1 manual feed 3 12 envelopes 3 21 labels 3 13 letterhead 3 17 selection 4 7 margins envelope guidelines 3 21 maximum paper size 3 3 ME FEED message 8 27 media envelopes C 4 labels C 3 paper C 2 papers to avoid C 2 sizes 3 3 specifications 3 3 C 1 transparencies C 3 memory allocation 5 9 5 10 compatible 1 8 error messages 8 28 how it works 5 9 management 5 9 5 11 PostScript 1 6 6 6 PostScript recommendations 6 2 printer 1 3 requirements 5 8 part numbers 1 9 slot location 1 4 Monarch envelopes printing 3 19 specifications 3 19 MP Tray capacity 3 3 configuring with control panel 4 10 loading 3 5 3 10 3 11 location 1 10 locking out 3 18 printing envelopes 3 20 reserving 3 18 selection 4 10 sizes supported 3 3 when touse 3 2 networks 1 6 HP J etAdmin utility 2 5 HP J ePrint utility 2 5 IBM LAN Server for OS 2 2 6 interfaces part numbers 1 9 management 5 10 5 11 Microsoft Lan Manager for OS 2 2 6 security 2 4 2 5 sharing resources 5 9 software 2 5 2 6 Novell JetAdmin 2 5 Netware 1 6 software 2 5 card stock 3 3 choosing C 2 custom size 3 15 envelope size 3 3 envelopes 3 19 C 4 executive size 3 3 gauge 3 5 guidelines C 2 heavy stock 3 2 3 3 3 17 C 2 JIS B4 3 9 JIS B5 3 3 3 7 J POST postcard size 3 3 J POSTD postcard size 3 3 label size 3 3 labels C 3 legal size 3 3 letter size 3 3 letterhead 3 17 loading in a cassette 3 6 3
65. al 11x17 A4 A3 JIS B4 HP recommended Bi Tronics parallel cable HP JetDirect Multi protocol Network Card with Ethernet IEEE802 3 10Base T HP JetDirect Multi protocol Network Card with LocalTalk DIN 8 and Ethernet IEEE802 3 10Base T BNC Standard in 4MV HP JetDirect Multi protocol Network Card with Token Ring DB9 and RJ45 HP JetDirect interface software for HP UX systems HP JetDirect interface software for SunOS and Solaris UNIX systems 42 8 MBytes About Your Printer 1 9 L JOJULd JnOA noqy HP Laser et 4V 4MV Printer Parts The following illustrations show the locations and names of key printer parts Figures 1 5 through 1 7 Figure 1 5 Front and right side view with MP Tray open 1 Front cover 7 250 sheet Letter or A4 Paper Cassette 2 Control panel 8 Front cover release button 3 Output bin 9 Multipurpose MP Tray 4 Adjustable paper stop 10 MP Tray extension 5 250 sheet 11x17 or A3 Paper Cassette 11 MP Tray paper width guides 6 ON OFF switch 12 Fuser assembly door 1 10 About Your Printer Front view with front cover open with toner cartridge removed Figure 1 6 1 Print density dial 3 Location of toner cartridge 6 Transfer roller 2 Arrow guide for installing 4 Fuser 7 Multipurpose MP Tray toner cartridge in printer 5 Registration roller About Your Printer 1 11 L 1 Ulld JnOA noqy Figure 1 7 Rear and left side view 1 Optional
66. an extend the life of your toner cartridge and temporarily reestablish print quality by redistributing the toner Toredistribute toner 1 Open the printer s front cover 2 Removethe toner cartridge 3 Rotatethe toner cartridge back and forth 5 or 6 times to redistribute toner 4 Reinsert the toner cartridge and close the front cover k message may continue to appear but the print quality should improve If the print remains light replace the toner cartridge using the instructions in the Installation Instruction Guide which is inside the toner cartridge box Clearing the TONER LOW Message When the toner level in the toner cartridge gets low a i Iu message appears in the control panel display Y ou can aihe rota ete cartridge back and forth to redistribute the toner shown in Extending Toner Cartridge Life on the previous page or replacethe cartridge If you continue to use the cartridge your print will become lighter and white streaks may soon appear Setting the Toner Low Message In the Confi u see hapter 4 Understanding the Control Panel you can set R rs the printer will continue to message displayed on the control panel T when printing long or e When set tothe def print with the 12 instead of Use unattended print jobs e When set to 1 the printer will stop printing and go off line when low toner is detected To resume prinang press Erg ii message un
67. assette without bending the paper The paper stack must be in contact with the front slanted wall of the Lower Cassette Slidethe Lower Cassette back into the base Uu Remember to adjust the paper stop guide on the output bin see Figure 3 3 Printing Tasks 3 23 Stopping a Print Request Y ou can stop a print request from your software application or from the printer s control panel In either case the printer prints the pages it received and stored in memory before you stopped the print request then cancels the remainder If many requests have been sent to the printer through your software they may be waiting in a print queue Windows Print Manager for example See theinstructions that came with your software for specific instructions on canceling a print request To stop a print request from the printer s control panel 1 Press totakethe printer off line The printer stops receiving data holddown andpress X until Any remaining pages in the printer s memory When the display reads are deared 3 24 Printing Tasks Understanding the Control Panel Introduction You can perform most routine printing tasks from your computer through your software applications Software is usually the most convenient way to control your printer Many of the functions described in this chapter can also be performed using the software that came with your printer Refer to Chapter 2 Software for
68. at allow your software to use the printer s features induding the internal typefaces Installing a driver is an important part of setting up your printer Follow theinstructions in the Geting Started Guideto install the software for your printer Software for Windows 3 1 Your printer comes with the HP Laser et 4V 4MV Printing System for Microsoft Windows 3 1 software which includes the following e Windows PCL printer driver e TrueType screen fonts Windows PCL Printer Driver The printer driver enables your Windows applications to communicate with your printer and use all of your printer s features Once you load the Windows driver you can change printer settings or access features using the Print dialog box in any Windows application by choosing Print Setup or from the Windows Control Panel group TrueType Screen Fonts Screen fonts allow you to see on your computer screen what your printed page will look like This approximation of screen display to printed result is known as WYSIWY G short for what you seeis what you get The TrueType fonts match the printer s internal typefaces These fonts are automatically loaded and configured when you install the HP Laser et 4V AMV Printing System for Windows 3 1 2 2 Software For Your Printer Note Software for DOS Induded with your printer is a package that contains drivers and installation instructions for serveral DOS applications If a driver for your DOS software package
69. bytes Printable Area Height inches 16 67 8 17 10 67 8 16 11 31 7 93 6 92 6 83 9 76 Disk Accessory Disk Installed Yes Disk Capacity 42823680 bytes Bytes Available 42733568 bytes B5 Envelope JPOST JPOSTD Maximum 13 67 16 2 11 31 10 13 9 76 14 0 9 17 747 8 68 8 33 951 5 49 7 54 17 37 Adobe PostScript Adobe PostScript and the PostScript Logo arc irademarts of Adobe Systems Incorporated which may be registered in cenain jurisdictions 143 Page Count Figure 6 1 PostScript Configuration Page PostScript Printing 6 9 9 vu io 34 5 o es TG PostScript Demonstration Page The PostScript language demonstration page F in the control panel s Test Menu is designed to illustrate your printer s features and print quality when using the PostScript printer language PostScript Typeface List The PostScript Typeface List P T in the control panel s Test Menu has samples of the 35 built in PostScript language typefaces plus fonts downloaded to the printer s memory and optional PostScript Disk Accessory see Figure 6 2 Toprint thelist see To Print a Test Menu Page earlier in this chapter Because of the complexity of the PostScript Typeface List it may take more than 30 seconds before printing begins The list will not display the printer s internal or downloaded PCL typefaces The characters shown
70. ctrical Specifications Typical Values Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50 Hz 2Hz 127V 60Hz 2Hz Power Consumption 4V During printing 380 W average During printing 395 W average During standby 110 W average During standby 115 W average During Power Save 28 W average During Power Save 35 W average Power Consumption 4MV During printing 385 W average During printing 400 W average During standby 115 W average During standby 120 W average During Power Save 31 W average During Power Save 38 W average Min recommended circuit capacity 11 5 Amps at 120 V 5 1 Amps at 220 V typical installation 4V and 4MV Environmental Specifications tem Tosersing Printing Storage Standby Temperature 50 to 91 F 10 to 32 5 C 32 to 105 F 0 to 40 C printer and toner cartridge Relative humidity 20 to 80 10 to 95 Acoustic Emissions Operation Position Per ISO 9296 Bystander 1m Per ISO 7779 Sound Power Per ISO 9296 i 45635 T Per E E 45635 T 19 Printing pa 547dB A Printing Leste dB Printing 0 Lwan 6 6 bels A Standby Lpa 44 4dB A Standby Lpa 39 4 dB A Standby Lwap 5 4 bels A B 2 Environmental Specifications Note Figure B 2 FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to pro
71. d test the SIMM seethe following section Memory Personality SIMM Installation D 3 uonei ejsur NINIS Ayyeuosie gd Auoweyy a Testing a SIMM Board Use the procedures below to print a self test to verify SIMM board installation Procedures are given for both memory and PostScript or other personality SIMMs Memory SIMM Running a Self Test Printout 1 Plugin the power cord and switch the printer ON 2 Afte a few seconds the On Line indicator should light and should appear in the control panel display If a printer message appears see Troubleshooting a SIMM Board later in this appendix 3 Pres totakethe printer off line 4 Press TEST until 7 5 Press Say until SEL 6 Pres to print a self test 4 appears in the control panel display EST appears in the control panel display 7 Pres toreturn the printer on line Locate RAM SIZE on the self test printout see Understanding the Self Test Printout in Chapter 5 for more information This is the amount of memory now installed in your printer f the amount of memory has not increased since installing the SIMM it may not be installed correctly repeat installation procedure or it may be defective see Troubleshooting a SIMM Board later in this chapter D 4 Memory Personality SIMM Installation Note PostScript SIMM PostScript language SI MMs for the HP Laser et 4 plus and 4M plus printers cannot be used in the HP Laser et 4V and 4M
72. d your printer controller board can be damaged by small amounts of static electricity Wear an antistatic wrist strap or touch the surface of the antistatic package before touching a board When handling a board wear an antistatic wrist strap or frequently touch the antistatic bag or bare metal on the printer 1 In this order switch the printer OFF A and unplug the power cord B and any attached cables C Loosen do not remove the two captive screws Grasp the screws and pull the printer s controller board out of the printer Place it on a flat non conductive surface F or ease of replacement note how the board fits into slots in the printer Remove the SIMM board from the antistatic package Hold the board with your forefingers on the side edges and your thumbs against the back edge sothe notch on one end is on theright and the metal teeth face toward the SIMM slot Insert the board firmly into the SIMM slot at about a 20 degree angle Use closest open slot toward the back of the printer Rotate the SIMM toward the back of the printer to about a 45 degree angle until it dicks into the metal locking tabs If it is properly seated it will not lift away from the slot To remove a SIMM you must first release the metal locking tabs Slidethe printer controller board back intothe printer A and tighten the two screws B Reattach any cables A and the power cord B then switch the printer ON C an
73. dium Scale lt esc gt __ lt esc gt s 1p EERE V0s0b4 148T If these variables are not filled in the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in Table A 2 Order the PCL PJ L Technical Reference Package if you require symbol set charts or want more information Table A 2 Common Symbol Set Values Symbol Set Symbol Set HP Roman 8 Default Symbol Set 19U Windows 3 1 Latin 1 IBM Layout PC 8 code page 437 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 12U IBM Layout for Europe PC 850 code page 850 ER Windows 3 1 Latin 5 commonly used in Turkey Point size or pitch is another variable In the following example 12U has been filled in for the PC 850 symbol set and 12 for the point size This printer command would select a 12 point Univers Medium font Ec 12UEc s1p12v0s0b4148T Setup Strings Some software applications like older versions of Lotus 1 2 3 for DOS require setup strings with PCL printer commands In the following example the Lotus escape character 027 is shown This setup string is used to change the orientation to landscape and to select the small Line Printer font M92 amp 10 N92 1 s0p16 67h8 5vOsObOT Frequently used PCL printer commands are shown in Table A 3 Common PCL Printer Commands A 3 V SpueWWUOD JOJULd Table A 3 F
74. e 5 4 Special Tasks 5 15 SXse jeisads q Saving Toner with EconoMode EconoM ode lowers printing costs by reducing the amount of toner on the printed page We recommend E conoM ode for draft copy only due to substantial reduction of print quality When set to c the printed image is lighter like A below but still readable B below represents the default OFF setting Figure 5 5 To turn on EconoMode Y ou can change this setting using the software that came with your printer see software and online helps or through the printer s control panel by following these steps 1Press totake the printer off line 2 Press until F 3 Press until 5 Press to save your selection An asterisk appears next to your selection 6 Pres to place the printer back on line Note HP does not recommend full time use of EconoM ode Full time use will result in a loss of print quality due to normal toner cartridge mechanical wear 5 16 Special Tasks Saving Energy with Power Save Toreduce the amount of power it consumes your printer has an adjustable Power Save feature Power Save shuts down the printer s fuser after the printer has been idle for a specified amount of time The Power Save feature is both adjustable and optional Y ou can set Power Save to start after the printer has been idle for 15 minutes 30 minutes 1 hour 2 hours or 3 hours or you can turn Power Save off By default Power Save is set to ON and the amount
75. e 7 3 and print density 7 3 cartridge guides 1 11 cartridge installation 7 3 cartridge life 7 3 cartridge replacement 7 3 cartridge storage 7 3 cautions 7 2 7 3 selection 4 12 Laser et Utility 2 4 MicroFine 1 2 status 5 5 license E 5 non HP toner cartridges 7 3 steps 5 10 Madntosh 2 4 recycling 7 3 REt networks 2 6 removing from dothes 7 2 See Resolution Enhancement Novell 2 5 saving 1 4 5 16 technology options 2 6 shelf life 7 3 S PostScript drivers 2 4 storage 7 3 safety Windows 22 TONER LOW message 7 4 7 5 Finland statement B 5 E E PostScript 2 5 8 23 laser information B 4 top cover location 1 10 sound emmission B 2 transfer roller ozone emission B 4 sales offices worldwide F 1 special papers 3 17 deaning 7 2 saving selections specifications B 1 location 7 1 control panel 4 6 envelopes C 4 transparendes 3 13 scalable typefaces 5 6 environmental B 1 introduction 3 13 SCO UNIX 1 6 labels C 3 single sheets 3 14 screen fonts paper C2 specifications 3 3 3 13 C 3 PostScript 2 4 transparencies C 3 transparency size 3 3 TrueType 2 2 status trays security self test 5 5 See also cassette paper Macintosh 2 4 stop printing 3 24 gauge 3 5 networks 2 5 stopping a print request 3 24 loading 3 5 selections SunOS 1 6 locking 3 18 control panel menu 4 6 supplies reserving 3 18 accessories 1 9 choosinglabels C 3 Index 5 troubleshooting check list 8 2 8 6 8 8 8 10 faster printing 5 11 5 17 8 6 format
76. e Whenever print quality problems occur Clean the outside of the printer with a lightly water dampened cloth Clean theinside with only a dry lint free cloth Observe the warnings and cautions that follow the cleaning tasks on the following page To avoid permanent damage to the toner cartridge do not use ammonia based cleaners on or around your printer Maintaining Your Printer 7 1 Printer Cleaning Tasks 7 2 Maintaining Y our Printer To dean the printer Warning Before you begin these steps turn the printer OFF and unplug the power cord 1 Open the printer s front cover 2 Remove the toner cartridge Caution Do not touch thetransfer roller black sponge rubber roller with your fingers Skin oils on the roller can cause print quality problems If toner gets on your clothes wipe it off with a dry cloth and wash your dothes in cold water Hot water sets toner into fabric 3 With a dry lint free doth wipe any residue from the paper path area and the toner cartridge cavity Warning Avoid touching the adjacent fusing area It may be HOT 4 Replace the toner cartridge dose the printer plug in the power cord and switch the printer ON Note Working with the Toner Cartridge Toner Cartridge Life The life of your toner cartridge depends on the amount of toner your print jobs require When you print word processed text average toner cartridge yield is 7 500 pages printed at 596 coverage a ty
77. e determined 62 x SERVICE The printer identified a problem while X 0 6 checking its memory X refers to the device the printer was checking when it encountered the error 0 Internal Memory 1 4 SIMM Slot 6 Cache 63 SERVICE The printer found a problem in its internal 63 NEEDS SERVICE RAM memory 64 SERVICE The printer identified an internal service error 65 and 67 SERVICE See 50 SERVICE See 50 SERVICE 68 ERROR The printer detected an error in the nonvolatile memory NVRAM 68 SERVICE The printer s nonvolatile memory NVRAM is or 68 READY SERVICE 70 or 71 ERROR A language personality SIMM problem was identified 79 SERVICE An internal controller error occurred The numbers following the error indicate the specific kind of error 80 SERVICE The printer detected a problem in the MIO card The numbers following the error message indicate the specific type of error 8 26 Solving Printer Problems Switch the printer OFF and then ON data stored in printer will be lost If the error is still present first verify that the SIMM board is correctly installed see Appendix D SIMM Board Installation for procedure Switch the printer ON If the error is still present switch the printer OFF and remove the SIMM board Switch the printer back ON If the error message does not appear the problem is on the SIMM See Appendix D SIMM Board Installation for more information
78. e error message and call your dealer card supplier or HP service representative Message Alphabetical Listings FS DISK FAILURE MENUS LOCKED MF FEED paper size ME FEED envelope size MP LOAD PC LOAD or LC LOAD paper size or envelope size PC TRAY EMPTY or LC TRAY EMPTY PC INSTALL Printer detected a disk failure Your network administrator has locked out access to the control panel menu system except for the Test Menu and MP Tray size The printer requested that media be manually fed Paper size may be The printer requested that an envelope be manually fed Envelope size may be The printer received a request for a paper or envelope size not available in the printer A tray cassette is empty The printer currently has the Lower Cassette selected as the paper source and has detected that the Paper Cassette is not installed Printer operation may continue provided access to the disk is not required Press to continue printing when this error occurs See your network or printer administrator A removable instruction sheet was located on Page ii Insert the appropriate paper size into the MP tray and press onpres if the MP Tray is not in first mode as selected from the control panel to feed from the Paper Cassette or Lower Cassette See Chapter 3 Printing Tasks Insert the appropriate envelope size into the MP tray and press or f MP Tray is not in
79. e inside cover or Appendix F Thereis a charge for some documents Documentation Available for the HP LaserJet 4V and 4MV Printers The PCL PJL Technical Reference Package contains the following documents 5961 0701 PCL 5 Printer Language Technical Reference Manual Explains the PCL 5 printer language for experienced users and programmers Printer Job Language Technical Reference Manual Explains HP s Printer Job Language PJL for experienced users and programmers PCL PJL Technical Quick Reference Guide PCL Comparison Guide Describes the different implementation of commands and extensions across the printer family supporting PJL and PCL 5 HP LaserJet Printer Family Paper Specification Guide 5002 1801 Customer Service Customer Support Customer Support options US and Canada Customer Support Assistance 208 323 2551 Mon Fri 7 a m to 6 p m Wednesday 7 a m to 4 p m Mountain Time During the Warranty Period Obtaining Printer Drivers Phone 303 339 7009 Internet Anonymous FTP to 7 192 6 71 2 or ftp boi Fax 303 330 7655 Download Using your Modem Mail Hewlett Packard 208 344 1691 P O Box 1754 Greeley CO 80632 fccessoies and Suppies 00 506 677 800 243 9816 US 800 387 3867 Canada 800 633 3600 US 800 268 1221 Canada HP FIRST 800 333 1917 208 344 4809 All other countries contact your authorized HP dealer see Appendix F Switzerland French 155 1526 Austria 0660 81
80. ealer in the U S call 800 752 0900 To find a service authorized HP Dealer outside of the U S contact one of the following offices Worldwide Hewlett Packard Sales and Service Offices Australia New Zealand Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Telephone 61 3 272 2895 Far East Area Hewlett Packard Asia Pacific Ltd 17 21 Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kon Telephone 852 599 7777 China China Hewlett Packard Company 5 6 F West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 China Telephone 86 1 505 3888 Thailand Hewlett Packard Thailand Ltd 11th Floor Pacific Place 140 Sukhumvit Road Bangkok 10110 Thailand Telephone 66 2 254 6720 European Headquarters Hewlett Packard S A Route du Nant d Avril 150 CH 1217 Meyrin 2 Geneva Switzerland Telephone 41 22 780 81 11 Japan Yokogawa Hewlett Packard Ltd 3 29 21 Takaido Higashi Suginami Ku Tokyo 168 Japan Telephone 81 3 3331 6111 Taiwan Hewlett Packard Taiwan Ltd 8F 337 Fu Hsing North Road Taipei Taiwan R O C Telephone 886 2 712 0404 Singapore Hewlett Packard Singapore Pte Ltd 150 Beach Rd 4229 00 Gateway West Singapore 0718 Telephone 65 291 8554 Sales and Service Offices F 1 Austria Hewlett Packard Ges m b H Lieblgasse 1 P O Box 72 A 1222 Vienna Austria Telephone
81. ects occur every 2 3 8 inches 61 mm on the back of the page the problem will likely correct itself after a few more pages Improperly Formed Characters If characters are improperly formed producing hollow characters your paper stock may be too slick Try a different paper If characters are improperly formed producing a wavy effect the laser scanner needs service Call your authorized HP dealer or HP service representative 8 20 Solving Printer Problems Line at Edge of Paper If a line appears on the edge of the paper after printing about 10 000 pages usually the right side and running the direction that the paper travels through the printer the drum in your toner cartridge is wearing out The line will grow wider with cross hatching Replace the toner cartridge Shaking the cartridge will not relieve the problem Solving Printer Problems 8 21 8 sula qoJd Jo1ulag BulAjos Table 8 1 Message Numeric Listings 00 READY 00 POWERSAVE Understanding Printer Messages The following table lists printer messages and their meanings and describes recommended actions Messages that begin with a number are listed first followed by messages that begin with a letter Printer Messages The default ready message The printer is ready to use Printer is in Power Save mode In Power Save mode all control panel keys operate normally See Saving Power with the Power Save Feature in Chapter 5 No action required
82. ed papers envelopes labels and transparencies See Table 3 1 and Appendix C for the MP Tray s media specifications Caution To avoid a paper jam never add paper or other print media tothe MP Tray whilethe printer is printing To load paper into the MP Tray 1 Open the MP Tray by grasping the door on the front of the printer at the pattern of raised dots on each side Pull thetray down gently until it stops 2 Pull out thetray extension if needed for 3 the paper size you are printing SEX 3 Slidethe paper width guides to the SS appropriate size marked on the tray Ia X Continued on the net page Cm J 3 10 Printing Tasks 4 Place paper in the MP Tray with side to be printed down The height of the paper stack should not exceed the limit mark on the paper width guides Paper loading differs by size a Load Letter or A4 with the top of the page to be printed placed toward the left side of the MP Tray b Load Legal 11x17 or A3 with the top of the page to be printed leading into the printer 5 Slide paper intothe printer as far as it will go until leading edges rest lightly against the printer Make sure the paper fits squarely and firmly between the paper width guides without bending the paper Remember to adjust the paper stop guide on the output bin see Figure 3 3 syse Build t Printing Tasks 3 11 Note 3 12 Printing Tasks Manually Feed
83. ended for use in laser printers To purchase labels consult your HP authorized dealer or seethe inside front cover of this manual for more information Label Construction When selecting labels consider the quality of each component Adhesives The adhesive material should be stable at the 392 F 200 C temperatures encountered in the printer s fusing process None of the adhesive between the labels should be exposed Label arrangement f possible use labels with no exposed areas between labels If labels with exposed areas areused arrange them on the carrier sheet the backing so that they cover the entire page with the exposed areas of the carrier she amp running lengthwise down the sheet Using label stock with spaces between labels often causes labels to peel off during the printing cycle causing serious jamming problems Only use a sheet of labels once Label curl Labels must lie flat with no more than 0 5 in 13 mm of curl in any direction e Poorly manufactured labels Do not use labels with wrinkles bubbles or other indications of delamination Overhead Transparencies Overhead transparencies used in HP Laser et printers must be able to withstand the 392 F 200 C temperature encountered in the printer s fusing process See Chapter 3 Printing Tasks for specific printing and other characteristics Use only overhead transparencies recommended for use in laser printers Ordering Transparency Film To purchase
84. equently install additional memory W2 INVALID PERS The job was not printed because you requested a personality such as PostScript that had not been installed Install the personality that matches the personality of the files you are sending together with enough memory to support that personality W3 JOB ABORTED The printer was forced to abort the print job because there was not enough installed memory to support the current printer language PostScript for example Install additional memory WD DISK NOT INIT The printer was unable to read the root directory from the disk Use the disk initalization utility to initialize the disk W8 JOB 600 OFF Because the job parameters of resolution and page protection could not be met with the available memory the job was downgraded to a resolution of 600 dpi and page protect off W9 JOB 600 LTR Because the job parameters of resolution and page protection could not be met with the available memory the job was downgraded to a resolution of 600 dpi and page protect of letter WM JOB 300 The job was printed at 300 dpi NOTE if this warning occurs frequently install additional memory WM JOB 600 A3 Because the job parameters of resolution and page protection could not be met with the available memory the job was downgraded to a resolution of 600 dpi and page protect of A3 WM JOB 600 LGL Because the job parameters of resolution and page protection could not be met with the available memory the job was do
85. er repair center or HP Customer Service Center Tolocate the nearest authorized Customer Service Center in your area see the inside front cover of this manual When sending equipment to an HP Customer Service Center or service authorized HP dealer follow the repacking guidelines in this chapter We recommend insuring the equipment for shipment Shipping damage as a result of inadequate packaging is the customer s responsibility Use the original packing materials whenever possible Warranty and SoftwareLicense E 3 Service After the Warranty Period If your hardware fails after the warranty period and you have an HP Maintenance Agreement request service as specified in that agreement If you do not have an HP Maintenance Agreement contact a service authorized HP dealer or an HP Customer Service Center to obtain service When sending equipment to an HP Customer Service Center or a service authorized HP dealer follow the repacking guidelines which follow Also indude a copy of your proof of purchase HP recommends insuring the equipment for shipment Repacking Guidelines Remove and retain the toner cartridge Remove and retain the 500 sheet optional Lower Cassette if installed Usethe original shipping container and packing materials if possible Indude print samples and 50 100 sheets of the paper or forms you are having trouble printing if possible Note If you have already disposed of your printer s packaging material p
86. er becomes available However you may not be able to access the advanced features of your new printer without the proper driver 2 6 Software For Your Printer Printing Tasks Introduction Y our new Laser et printer makes it easy for you to perform a wide variety of printing tasks Y ou can print on several sizes and weights of paper and envelopes as well as on transparencies and labels This chapter explains how to dothe following Printing paper from the best paper source Selecting paper and other print media Loading paper into the Letter or A4 and 11x17 or A3 Paper Cassettes Loading Letter Legal 11x17 A4 or A3 paper into the Multipurpose MP Tray Manually feeding paper from the MP Tray Printing on labels transparencies or custom sized paper from the MP Tray Printing Letterhead documents preprinted forms and special papers Reserving or locking out the MP Tray or Paper Cassettes Printing an envelope from the MP Tray Printing from the optional 500 sheet U niversal Lower Cassette Stopping a print request Printing Tasks 3 1 Printing Paper from the Best Paper Source Your printer can print on envelopes and all the paper sizes identified in Figure 3 1 and Table 3 1 using the adjustable Multipurpose MP Tray 1 the Letter or A4 Paper Cassette and 11x17 or A3 Paper Cassette 2 that arrived with your printer You can usethe MP Tray to hold one several or as many as 100 sheets of paper The MP Tray also adjusts
87. formation 1 4 J etDirect 1 6 location 1 12 Item key 4 4 J jam recovery PostScript 6 5 jams See paper jams J apan VCCI Statement B 3 J Direct interfaces 1 6 part numbers 1 9 J amp Print network utility 2 5 J amp Script 1 8 JISB4 3 9 paper size 3 3 JISB5 paper 3 7 paper size 3 3 JobMenu 4 9 PostScript 6 6 6 7 jobtimeout PostScript 6 7 J POST postcard size 3 3 J POSTD postcard size 3 3 K keys control panel 4 3 4 4 L labels 3 13 arrangement C 3 choosing C 3 curl C 3 loading 3 13 printing 3 13 recommended 3 13 singlesheets 3 14 size 3 3 specifications 3 3 3 13 C 3 LAN Manager 1 6 2 6 Server 1 6 2 6 software 2 5 landscape orientation 3 21 language switching 1 2 5 2 5 9 laser regulations B 4 safety B 4 Laser et Utility 2 4 6 12 legal paper size 3 3 loading 3 11 3 23 letter paper size 3 3 letterhead loading 3 17 manual feed 3 17 printing 3 17 singlesheets 3 17 liability statement E 3 license software E 5 life of toner cartridge 7 3 lights control panel 4 2 line draw characters A 3 lines per page selection 4 7 LocalTalk part numbers 1 9 LOCK reservingatray 3 18 selection 4 10 locking out MP Tray or cassettes 3 18 Lotus 1 2 3 A 2 A 3 setup strings A 3 Low Toner clearing message 7 5 selection 4 11 Lower Cassette installing 3 22 introduction 3 22 loading paper 3 22 part number 1 9 replacement 1 9 troubleshooting 8 9 M Macintosh 1 6 security 2 4 software 2 4 6 12 macros downlo
88. ft fonts Permanent soft fonts are downloaded soft fonts that stay resident in the printer until you download other fonts to replace them or until you turn the printer off To print a PCL TypefaceList rin step 3 Understanding the PCL Typeface List Printout Figure 5 2 is the first page of a sample PCL Typeface List Numbers in the sample typeface list match numbers in the key to Figure 5 2 shown below See Appendix A Common PCL Printer Commands for step by step instructions on using printer commands to select a font in DOS applications item Key to Figure 5 2 Typeface is the name of the typeface Pitch Point indicates the specified pitch or point size of the font Scale indicates a scalable typeface Escape Sequence a PCL programming command is used to select the designated font Font is the number you use to select internal or downloaded soft fonts from the control panel Do not confuse the font number with the soft font D described next The letter preceding the font number shows the source of the font I means nternal and S means Permanent soft font and M means S MM slot number follows Font ID is the number you assign to soft fonts when you download them through your software 5 6 Special Tasks LA oicaao HP LaserJet 4V Printer PCL Typeface List O 9 Internal Scalable Typefaces and Bitmapped Fonts T
89. ftware application to ensure that the printer is selected Also check you cable connections to ensure that they are secure Solving Printer Problems 8 11 Clearing Paper J ams 34 appears in the display panel look for jammed paper in any of the locations indicated in Figure 8 2 If you get repeated paper jams or if the paper jam message appears repeatedly see Repeated Paper J ams at the end of this section Paper jams occur most often when Paper cassettes are not correctly loaded see Chapter 3 Printing Tasks Your print media does not meet the specifications listed in Chapter 3 Printing Tasks and Appendix C Media Specifications e The media is in poor condition e The printer needs cleaning If the paper jam extends into the output area as shown in Figure 8 1 always open the front cover before removing the paper Figure 8 1 8 12 Solving Printer Problems Note Figure 8 2 The front cover must be opened then closed to clear the paper jam message Since jams can occur in more than one area be sure to check all areas Paper Path Jam Locations shaded areas are optional assemblies Upper front cover area 4 Paper cassette pick up roller MP Tray pick up roller 5 Fusing assembly area Optional Lower Cassette pick up roller Solving Printer Problems 8 13 8 sula qoJd Jo1ulag BulAjos Removing Paper J ams 1 Open the MP tray by grasping the door on
90. he Control Panel 4 3 Table 4 1 Control Panel Control Panel Keys Switches the state of communication between computer and printer either on on line or off off line For the printer to receive data both the On Line and Ready indicator lights must be lit Form Feed Prints any data remaining in printer s buffer Does not send a blank sheet of paper through the printer Only active when MP Tray is set to cassette select F sin the Configuration Menu Selects size of paper DE in MP Tray Pressing saves your selection See Chapter 3 for more information about the MP Tray Saves a control panel key setting you selected An asterisk appears next to the saved selection indicating that it is the default Default settings remain in place when the printer is switched off or reset Accesses alternate functions of bottom row control panel keys which are color coded to match it Hold down while pressing an associated key Cycles through menus returning to amp at the end of the cycle unless a problem is encountered When an apio is added to the printer PostScript for example a menu for that option appears in the sequence See Control Panel Menu in this chapter Reset Resets the printer displays amp Clears the printer s buffer and makes 5 5 the current control panel values the defaults See The Menu of Resets at the end of this chapter Item Cycles through the selected menu s items
91. hese settings are ignored because of the way PostScript formats ages ORIENTATION pe FORM PostScript Printing 6 5 9 Bunuug 1di42S1sod Table 6 3 Job Menu Differences o 300 or 600 If your PostScript printer driver cannot select 600 dpi you can select 600 dpi resolution from the printer s control panel Note that a file set for 300 dpi overrides the 600 dpi control panel setting for that file only printing the job at 300 dpi PERSONALTY Eg PCL When you set personality to T the printer automatically selects PostScript when it receives a PostScript job When you set personality to FS the printer stops switching personalities automatically Instead it switches to another personality only when a software command specifically instructs it to do so aita is recommended especially in shared printer environments IO TIMEOUT 15 The PostScript waittimeout and PN operators are not 5 to 300 affected by this menu item The 1 T setting does not affect how long a PostScript job i is allowed to run or how long PostScript waits for input Factory default Table 6 4 Memory Configuration Menu Differences IO BUFFER la With 12 MBytes of memory the I O buffering option appears RESRCSAVE a With 12 MBytes of memory the Resource Saving option appears 6 6 PostScript Printing Test Menu Items The PostScript Test Menu indudes e PS Config Page e PS Typeface List e PS Demo Page To print a Test Menu page
92. his setting using the software that came with your printer see software and online help or through the printer s control panel by following these steps Pres totakethe printer off line Pres until Pres until RET setting appears Pres o until the setting you want appears Press to save your selection An asterisk appears next to your selection Press to place the printer back on line Checking the Effect of an REt Setting Y ou can check the effect of a REt setting by printing a self test at 600 dpi and examining the Resolution Enhancement block on the printout see Figure 5 1 Item 12 The Resolution Enhancement block does not appear on self test printouts printed at 300 dpi Figure 5 4 Figure 5 4 illustrates three REt settings Set REt so that the REt block isa uniform gray with no vertical lines see mage 2 below mage 1 is too light and I mage 3 is too dark Harmonizing Print Density and REt Settings Because print density and REt settings affect each other it is wiseto adjust them at the same time To harmonize print density and REt settings 1 Make sure printer resolution is set to 600 dpi 2 Adjust the print density dial The center default position usually produces a uniform gray REt block on the self test printout 3 Print a self test and examine the Resolution Enhancement block 4 Set REt to produce a block as doseto a uniform gray as possible as shown in Image 2 of Figur
93. ijklmnopqrstuvwxyz 5 8 0123456189 lt gt ABCDEFGHI amp 0123456789 lt gt 7 ABCDEFGHIJKLMNOPORSTUVWXYZ X abedefghijklmnopqrstuvwxyz S 5 amp t 0123456789 lt gt ABCDEFGEIJ 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYGZ _ abcdefghijklmmopqrstuvwxyz H este 0123456789 gt ABCDEFGHIUX Has naeodasondsdhA1Oed foeA O08 BOAAADST 1OQG0SSON yp fuer mys AARR TI OOE Yj CoNH urYs CB8nna6enaeonabenATORA fowATOUELRORAADSE PodseacdsonsedvAl aes LomA 1008 1 ROAAABSLTOOOaseti yep yp Iw amet AABBET GE y ccn oevs reaec s nasonaeonA toes ivei ObbigOAAaD STi PaasauasonasouA Med laed GUI ROAAADSITOOOaSEOY Dp a 14 104 met ARBEETI UGE fg CcRn oneYSreaeoasesaaeodae nATOEA fowhi GUE ROAASDSI ES h caennaec ATORATesAi U ISORAapO I DOOBSSOTyLp uTu x w ARBB TICC c f CCH zeexsfpca b dabonaBch ATORAToaA100ET BOARDS f ICO E ocaeonaaonAigEAiseAiOURinOARADOT10006S5OYyLp uf4 0 7 ames ARBRETI gt 00 fyo colin 2DENS CASA NSEGHASSUASSDATORA amd TOOK ROAAABSTTOOS 5 4 Special Tasks 3 5 1 2 Key to Figure 5 1 Menu selections Lists selections in the order in which they appear in the control panel display Also includes options such as PostScript and Modular I Os MIO information Reserved for MIO and network statistics For some installed MIO options this block of i
94. imeout 6 7 troubleshooting 8 11 typesamples 1 7 6 11 TypefaceList 6 10 waittimeout 6 7 Windows driver 6 2 power conservation 5 17 Power Save 1 4 8 22 adjusting 5 17 power switch location 1 10 pre printed forms 3 17 preprinted paper 3 17 C 2 spedfications C 2 print density 5 15 adjusting 5 12 and REt setting 5 15 dial location 1 11 toner life 5 12 Print Manager 3 24 print overrun message 8 24 print quality 8 18 8 20 adjusting 5 14 deaningthe printer 7 1 draft mode 5 16 EconoMode 5 16 finetuning 5 15 paper C 2 toner 7 4 printer accessories 1 8 acoustic emissions B 2 adjustments 5 1 deaning 7 1 7 2 dimensions B 2 downloading fonts 5 9 drivers 2 3 2 4 electrical specifications B 2 energy conservation 5 17 environmental specifications B 1 fine tuning print quality 5 12 5 14 languages personalities 5 2 lights 4 2 location requirements B 1 maintenance 7 1 memory 5 8 messages 8 22 8 28 PCL commands A 1 power consumption B 2 print density 5 12 print quality 5 12 5 14 5 15 repacking E 3 repacking guidelines E 4 resolution 5 11 safety information B 4 specifications B 1 B 2 testing 5 3 testing print quality 5 14 troubleshooting 8 2 weight B 2 Windows driver 2 2 printer commands A 4 font selection 5 7 A 3 printer control panel introduction 4 1 6 1 printer parts Aux I O slot 1 12 Bi Tronics parallel port 1 12 cartridge slot 1 10 deaning brush 1 11 control panel 1 10 density dial 1 11 interface slot
95. in the control panel system of menus How Form Feed and Reset Work Most indicator lights and control panel keys work the same way in PCL and in PostScript languages and work differently The differences in PostScript are as follows e Pressing does not send a page through the printer e Pressing removes all downloaded data including fonts and forms except those stored on the optional PostScript Disk Accessory PostScript Printing 6 3 Control Panel Menu Map PRINTING MENU COPIES PAPER ENVELOPE ORIENTATION FORM MANUAL FEED RET ECONOMODE CONFIG MEM CONFIG PARALLEL PCL MENU JOB MENU MENU MENU MENU TEST MENU FONT PRT PS ERRS RESOLUTION MP TRAY IO BUFFER HIGH SPEED _ SELF TEST SOURCE FONT JAM PERSONALTY LOCK IO SIZE ADV FNCTNS CONT SELF TEST NUMBER RECOVER PITCH or PT PWR SAVE CLRWARN RESRCSAVE PCL TYPEFACE LIST SIZE SYM SET IO TIMEOUT AUTO CONT PCLMEM PCL DEMO PAGE PS MEM PS CONFIG PAGE PS TYPEFACE LIST PS DEMO PAGE You can change these menu items either from a software You can change these menu items only from the printer s application or from the printer s control panel control panel Shaded items appear when the PostScript language is installed These items will appear if sufficient memory is available Additional menu items may appear if options are installed such as MIO cards Note To select a menu item 1Press totakethe printer off line 2 Pres repeatedl
96. ing capabilities such as reverse white on black printing and patterned fonts When optional additional printer languages such as PostScript are installed the HP Laser et 4V printer can assess printer jobs as it receives them and automatically switch to the appropriate language 1 2 About Your Printer Paper Handling h Your printer arrives with a pull down Multipurpose MP Tray to handle a T variety of print media The MP Tray holds approximately 100 sheets of zo paper and adjusts to print on an envelope labels or transparencies Y ou gt 2 also receive two interchangeable 250 sheet Paper Cassettes for Letter or A4 7 e and 11x17 or A3 paper These features are shown along with the media e sizes they handle in Figure 3 1 of Chapter 3 Optional replacement Paper Cassettes and a 500 sheet U niversal Lower Cassette base unit are also available They are described later in this chapter Memory and Memory Management The HP Laser et 4V printer comes with 4 MBytes of memory and can be expanded to 68 MBytes The printer has four SIMM Singleln line Memory Module slots for additional 1 2 4 8 and 16 MBytes The SIMM slots can also hold optional languages such as PostScript typefaces and other SIMM based products Memory Enhancement technology MEt a standard printer feature allows most documents to print using the printer s standard amount of memory MEt automatically compresses data to print complex pages
97. ing Pages from the MP Tray On rare occasions when printing transparencies for instance you may want the printer to stop after each page Usually you select Manual F eed thron h your software However if it is not available you can set H in the Printing Menu of the printer s control panel To manually print a single sheet of paper with software Make surethe MP Tray is empty In your software application s print setup set Paper Source to Manual F eed or complete the procedure below The paper source you select in your software application overrides the control panel setting To manually feed paper be sure you select Manual Feed in your software application s print setup inter goes off line The control panel displays the message tF if you choose Letter size paper Place the sheet of paper into the MP Tray with the side to be printed down Move the paper width guides to lightly touch the edges of the paper The printer automatically pulls the sheet of paper intothe printer To select Manual Feed from the control panel Pres totake the printer off line Pres once to reach F Pres until setting appears Press once to reach fi Press to save your selection Pres to put the printer back on line Caution Printing Labels or Transparencies from the MP Tray Print labels and transparencies from the MP Tray to prevent them from curling or jamming in the printer To avoid damagi
98. is a protected source of Letterhead a preprinted form or colored paper Lock out any other paper cassette or combination of cassettes the same way Toreserve or lock out a cassette From the printer s control panel press totake the printer off line Pres until i appears Press until Hi TRE setting appears Press until HE appears then press Press until i 43 appears Press until L cksMP appears then press to save your selection Pres to place the printer back on line Press then select the size of paper you have in the MP Tray by pressingthe then press to save your selection Place a stack of paper into the MP Tray with side to be printed down Load Letter or A4 paper with the top of the page placed toward the left side of the printer Load legal 11x17 and A3 paper with top of page leading into the printer The MP Tray is now locked out from its default selection Table 3 2 Caution Printing an Envelope from the MP Tray You can print an envelope from the MP Tray This section explains how to print an envelope using your software application Table 3 2 lists the kinds of envelopes you can print Thick envelopes might jam inside the printer See Appendix C for media specifications Envelope Specifications for the MP Tray Commercial 10 COM 10 4 1 in x 9 5 in 105 mm x 241 mm 7 3 4 Monarch 3 8 in x 7 5 in 98 mm x 191 mm 109 mm x 218 mm 4 3 in x 8 6
99. is switched ON but Make sure the line voltage is correct for the printer s power printer s fan is not running configuration see the plate next to the power receptacle on the back of your printer for voltage requirements If you are using a power strip and its voltage is not within specification plug the printer directly into the power receptacle Display is blank but Press all keys in case one is stuck contact your HP service printer s fan is running representative if this does not work Printer display is in the Reconfigure the control panel display language Hold down 7 wrong language or displays while switching the printer on Press to select the language you unfamiliar characters want then press to save the selection If the display language is correctly configured but the display shows garbled or unfamiliar characters contact your HP service representative 8 2 Solving Printer Problems The printer cannot produce a self test printout Printer is not off line Toner cartridge sealing tape not removed Paper Cassette not correctly installed or out of paper Press to place the printer off line the printer control panel should display amp Remove sealing tape from toner cartridge See the Getting Started Guide or the installation guide that came with your toner cartridge Push the Paper Cassette firmly into printer add paper if necessary front cover is open Firmly close the front cover
100. ituus 770 795 nm Teho 5 mW Luokan 3B laser Environmental Specifications B 5 suoneoyiods Je1uouiuoJIAU3 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name LaserJet 4V and LaserJet 4MV Model Number C3141A and C3142A Product Options All conforms to the following Product Specifications Safety EN 60950 1988 A1 A2 IEC 825 1984 A1 1990 laser class 1 EMC CISPR 22 1985 EN 55022 1988 class B CISPR 22 1985 EN 55022 1988 class A EN 50082 1 1992 IEC 801 2 1991 prEN55024 2 1992 3 kV CD 8 kV AD IEC 801 3 1984 prEN55024 3 1991 3 V m IEC 801 4 1988 prEN55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer and Test Systems This printer contains Local Area Network LAN options When the interface cable is attached to either of the IEEE 802 3 connectors the printer meets the requirements of EN55022 Class A Office of Quality Manager Boise Idaho USA December 22 1993 European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department ZQ Standards
101. ives the dimensions within the margins of the image area The current default is shown in the hollow box 3 Memory The values show how PostScript uses printer memory This may be useful for more experienced users since PostScript Level 2 allows users to configure memory parameters 4 see Adobe s PostScript Language Reference Manual for specific information about these values Page Count Shows how many pages have been printed by the printer in all printer languages You can use the page count to track printer use 5 Fixed Disk Shows whether the optional disk is installed the total capacity of the disk and how many bytes are available for use 6 8 PostScript Printing DU HEWLETT PACKARD PostScript Configuration Page Settings Printer Name Product Name System Password Job Password PostScript Version Copies Resolution LaserJet 4V HP LaserJet 4V 0 0 2014 101 1 600 dpi Memory Global VM Max Local VM Max Display List Max Font Cache Max Font Cache Current Form Cache Max Pattern Cache Max Screen Storage Max Resolution Enhancement Medium Halftone Type Enhanced Halftone Economode On Wait Timeout 40 seconds Print Errors Off Jam Recovery Off Paper Cassette 11X17 Lower Cassette Letter Manual Feed Off Width inches 10 67 Lascrer AMV 2328132 bytes 1741184 bytes 1258291 bytes 1258240 bytes 173116 bytes 100000 bytes 100000 bytes 120000
102. ke full use of your printer s features you must usethe PostScript printer driver that came with your printer Printer Drivers for DOS Applications For DOS applications you must select a PostScript language printer driver from within your software application If your software does not include a PostScript language printer driver selection it may not support PostScript printing For more information on selecting and installing a DOS PostScript printer driver see your software documentation or contact your software vendor How Much Memory Do You Need The HP Laser et 4MV printer comes with 4 MBytes of internal memory and an 8 MByte SIMM for a total of 12 MBytes of memory If you have the HP Laser et 4V printer and are adding PostScript we recommend that you install at least 8 MBytes of additional memory and turn I O Buffering and Resource Saving to FF at the control panel To use I O Buffering and Resource Saving we recommend adding additional memory beyond 12 MBytes 6 2 PostScript Printing Control Panel Differences 9 UT As explained in Chapter 4 Understanding the Control Panel pressing 29 gives you access to menus one after another Most menu items apply 6 to all installed personalities languages and are the same as described in eg Chapter 4 Only those that specifically apply to PostScript are described in this chapter The menu map on the next page shows you the placement of PostScript specific items
103. l for that device or contact your dealer If you are on a network contact your network administrator If you are using an I O other than the Bi Tronics parallel I O refer to the user s manual for that product Press to clear the error message If the following errors persist call your HP authorized service provider 8 24 Solving Printer Problems 41 X ERROR A temporary printing error occurred Remove the page from the output bin and press X 1 2 4 0r 5 o oco The page containing the error will automatically be reprinted Note i ithe printer will automatically continue printing when this error occurs 41 3 PAPER ERROR The wrong size paper was fed from the MP Ensure that the paper is within the specification tray or the printer picked two sheets of paper required If the page jammed remove the jam at once Press and the page containing the error will automatically be reprinted Note if he printer will automatically continue printing when this error occurs 50 SERVICE The printer identified an internal service error If this error appears switch the printer OFF for at least 15 minutes and then back ON If the error continues call your dealer or HP service representative 51 ERROR The printer detected a temporary error Press to resume operation condition Note if ithe printer will automatically continue printing when this error occurs 52 SERVICE The printer identified an internal service e
104. le with earlier versions Chapters 4 and 5 focus on using your printer with Hewlett Packard s PCL language Y ou perform some tasks differently when you print with Adobe s PostScript language This chapter describes differences the PostScript option makes in how your printer works and shows you the following Usingthe right printer driver Control panel differences Test Menu items PostScript Disk Accessory Printer functions not included in this chapter work the same as described in other chapters of this manual The following terms which you know from the Macintosh and Windows interfaces have different meanings in this user s guide Control pand refers to the printer s control panel not to your computer screen Menu refers to a control panel key and to the menus of selectable items on the printer s control panel that you reach by pressing this key not to a menu you choose from your screen PostScript Printing 6 1 Using the Right Printer Driver This chapter assumes you have an HP Laser et 4MV printer or that you have added the PostScript language SIM M to your HP Laser et 4V printer To print in Adobe s PostScript language you also need the right printer driver for your software Printer Drivers for Macintosh The HP Laser et 4MV printer and HP J etDirect network cards come with a printer driver for Macintosh computers bitmapped screen fonts and the HP Laser et Utility and Guide Printer Drivers for Windows To ma
105. line typefaces select pitch sizes from 44 to 99 99 For proportionally spaced outline typefaces select point sizes from 4 00 to 999 75 in 25 point increments A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters Symbol set charts appear in the HP LaserJet Printer Technical Reference Factory default 4 8 Understanding the Control Panel Job Menu You can change Job Menu items through your software application if you have installed an appropriate printer driver Table 4 5 Job Menu Items RESOLUTION 300 or 600 PERSONALTY AUTO i PWRSAVE OFF 15 MIN 30 MIN 1 HR 2 HRS 3 HRS IO TIMEOUT 5 to 300 15 PAGEPROTCT AUTO ON Factory default At 600 dpi dots per inch the printer might need as much as four times more memory to format a page than it needs at 300 dpi For most purposes 600 dpi is recommended Personality means printer language Your printer can switch from its standard personality PCL to other personalities such as PostScript When rvis set to AUTO the printer analyzes each print job it receives and switches personalities automatically When you make another personality the default the printer stops switching personalities automatically unless a software command specifically instructs it to do so See Switching Printer Languages Personalities in Chapter 5 1 Tuo select PS as the default you may want
106. lving Printer Problems No action required No action required No action required unless the printer is receiving data you may have topress several times to prevent printing unwanted pages Reconfigure your printer and MIO When you install an MIO card to reinitialize the printer s control panel you may need to perform a cold reset Note In a shared environment this task should only be performed by the system administrator To perform a cold reset hold down hile switching the printer ON until appears in the display Message 09 MENU RESET Clears the page buffer removes temporary data such as downloaded fonts and sets user selected defaults such as Power Save to their factory defaults 09 RST ACTIVE IO Clears the page buffer and removes temporary data such as downloaded fonts but affects the active I O port only 09 RESET ALL I O Clears the page buffer and removes temporary data such as downloaded fonts but affects all I O ports 10 RESET TO SAVE You changed menu items while data temporary fonts or temporary macros were present in printer memory or while the printer was in the middle of a job 12 PRINTER OPEN The printer s front cover is not firmly closed or your toner cartridge is not installed correctly 13 PAPER JAM Paper is jammed in the paper path or a paper jam sensor may be stuck causing a false paper jam warning 14 NO TONER CART The toner cartridge is not installed correctly or is
107. ly allocates resources to each printer personality depending on the amount of memory each personality needs Most users will not need to customize the printer s Resource Saving configuration but you can change the amount of memory allocated to each printer personality If you download a large number of PostScript fonts consider ordering the optional 42 8 MByte PostScript Disk Accessory Sse jeisads q Special Tasks 5 9 8 10 Note 5 10 Special Tasks Y ou may want to change the amount of memory allocated if you download an unusually large number of fonts or if your printer is in a shared environment These instructions do not pertain to fonts downloaded to the optional PostScript Disk Accessory To determine how much memory to allocate to a personality cf S On Line to take the printer off line then press until EHU appears Press until tosave your s Press until either Fs you want appears then press until appears Press ion An asterisk s appears iE appears Choose the personality Hold down until the highest value is displayed This amount varies depending on how much memory is installed in the printer Pres to save your selection An asterisk appears Press to return the printer on line Using your software package download all the fonts you want to use in the printer personality you selected Print a PCL self test see Printing a Test Page earlier i
108. mands use the lowercase letter and the number one 1 or the uppercase letter O O and the number zero These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands Common PCL Printer Commands A 1 Figure A 1 displays the elements of a typical printer command in this instance a command for page orientation Figure A 1 Printer Command Explanation 1 Escape character begins escape sequence 2 Command category 3 Valuefield contains both alpha and numeric characters 4 Uppercase letter that terminates the escape sequence Using PCL Printer Commands Escape Character Printer commands always begin with the escape character Ec Table A 1 shows the escape character for various software applications The keyboard escape key will not produce the escape character Check your software manual for additional information Table A 1 Software Escape Character Commands Mosc Wet 008 jetsso respesrTe senem MS DOS Editor Hold down KAGU GJ then press E MS DOS Edlin Hold down E318 EI then type CHR 27 command CHR 27 A 2 Common PCL Printer Commands PCL Font Selection PCL printer commands for selecting fonts appear in the PCL Typeface List see Chapter 5 Special Tasks An example from this list is shown below Notice the two variable boxes for symbol set Ec and point size Univers Me
109. men suojakotelointi estaa lasers teen p syn laitteen ulkopuolelle Kirjoittimen on hyvaksynyt Suomessa laserturvallisuuden osalta S hk tarkastuskeskus Laitteen turvallisuusluokka on m ritetty valtioneuvoston p t ksen N o 472 1985 ja standardin EN 60825 1991 mukaisesti VAROITUS Laitteen kayttaminen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds pa annat s tt an i bruksanvisning specificerats kan anvandaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 4V 4MV kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasersateilylle laitteen ollessa toiminnassa Ala katso sateeseen VARNING Om laserprinterns skyddsh lje ppnas da apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonp
110. n or pencil down the leading edge to flatten them before you insert them in the MP Tray Also check to see that the envelopes are not stuck together C 4 Media Specifications Memory Personality SIMM Installation Note General Information Your HP Laser et printer has four SIMM Singleln line Memory Module slots Use them to install additional printer memory and printer personalities languages such as Adobe s PostScript language e The HP Laser et 4V printer comes with 4 MBytes of memory and can be expanded to 68 MBytes e The HP Laser et 4MV printer contains 12 MBytes of installed memory By adding optional 1 2 4 8 or 16 MByte SIMMs you can increase memory to a total of 44 MBytes Memory SIMMs for the HP Laser et 4 Plus and 4M Plus printers can be used in the HP Laser et 4V and 4MV printers PostScript language SIMMs for the HP Laser et 4 Plus and 4M Plus printers cannot be used in the HP Laser et 4V and 4MV printers Memory SIMM Part Numbers For memory boards compare the part number on the outside of the package to the part number in the table below If you have not received the correct SIMM notify your authorized Hewlett Packard dealer One MByte C3130A Two MBytes C3131A Four MBytes C3132A Eight MBytes C3133A Sixteen MBytes C3146A Memory Personality SIMM Installation D 1 Installing a SIMM Board D 2 Memory Personality SIMM Installation Caution SIMM boards an
111. n the menu tables on the pages that follow U Jeued 040405 eta Buipuejsiepuf Understanding the Control Panel 4 5 Control Panel Menus Pressing gives you access to the menus one after another Each menu is described in a separate table in this section When options such as the PostScript language are installed in the printer new menus or menu items automatically appear in the appropriate menus Control Panel Menu Map CONFIG MEM CONFIG PARALLEL PRINTING MENU PCL MENU JOB MENU MENU MENU MENU TEST MENU COPIES FONT PRT PS ERRS RESOLUTION MP TRAY IO BUFFER HIGH SPEED SELF TEST SOURCE PAPER FONT JAM PERSONALITY LOCK IO SIZE ADV FNCTNS CONT SELF TEST ENVELOPE NUMBER RECOVER ORIENTATION PITCH or PT PWR SAVE CLR WARN JRESRCSAVE E PCL TYPEFACE LIST SIZE PS CONFIG PAGE You can change these menu items either from a software You can change these menu items only from the printer s application or from the printer s control panel control panel Shaded items appear when the PostScript option is installed These items will appear if sufficient memory is available Additional menu items may appear if options are installed such as MIO cards To select a menu item 1 Press to take the printer off line 2 Press repeatedly until the menu you want appears 3 Press repeatedly until the item you want appears 4 Press repeatedly or hold down to scroll until the setting you want appears 5 Press to save your
112. n this chapter The amount of memory the fonts use is listed next to the personality Round up this figure to the nearest 100 K Bytes For example if the self test shows that 475 K Bytes are used 500 KBytes should be reserved diee totakethe printer off line then press until iL appears Press until either Fc FS MEM appears then pres or until the number you eet ee in Step 6 appears Press to save your selection An asterisk appears Press toreturn the printer on line All downloaded resources are deleted when you change the Resource Saving setting Download your fonts again Note Note How I O Buffering Improves Performance When you send a job to the printer you can get back to work more quickly after you press Print from a software program because your printer automatically reserves a portion of its memory an I O buffer to hold jobs in progress In most cases it is to your advantage to let the printer automatically reserve memory for O buffering See Memory Configuration Menu in Chapter 4 for information about changing this setting For each MByte of memory you add to your printer 100 KBytes will automatically be reserved to hold print jobs in progress This feature called I O Buffering and works like a print spooler The printer s memory holds the job whileit prints freeing up your system so you can get back to work When you change the FER setting all downlo
113. net part numbers 1 9 executive paper size 3 3 F factory defaults 4 5 Configuration Menu 4 10 4 11 JobMenu 4 9 Memory Configuration Menu 4 12 Parallel Menu 4 13 PCL Menu 4 8 Printing Menu 4 7 faster printing 5 11 5 17 FCC regulations B 3 finetuning graphics print quality 5 12 print quality 5 1 5 12 Finland laser statement B 5 firmware date code 5 5 fixed disk accessory PostScript 6 12 Font Number selectingfor PCL 4 8 Font Source selecingfor PCL 4 8 fonts downloading 5 9 6 12 ID number 5 7 list printout 5 7 listing 5 6 management 5 10 memory 5 9 PCL 1 5 5 6 5 7 PCL selection A 3 PostScript 1 7 6 10 6 11 printer commands A 3 screen fonts 2 2 2 4 TrueType 2 2 Form F eed key 4 4 light 4 2 PostScript 6 3 forms downloading 5 9 G graphics draft mode 5 16 Index 2 finetuning 5 15 HalftoneType 6 8 print quality 5 12 5 14 5 16 H HalftoneType 6 8 hard disk accessory 6 12 for PostScript fonts 5 9 heavy paper 3 17 height of printer B 2 help support calls 8 29 See also troubleshooting High Speed selection 4 13 HP J etDirect interfaces 1 6 HP GL 2 language 1 2 HP UX 1 6 humidity B 2 l 1 0 buffering 5 8 5 9 5 11 buffering selection 4 12 features 1 4 reset 4 15 self test information 5 5 size selection 4 12 Timeout 6 6 timeout for PostScript 6 7 Timeout selection 4 9 IBM AIX 1 6 LAN Server 1 6 LAN Server for OS 2 2 6 index cards 3 17 indicator lights 4 2 Intellifont 1 4 interfaces general in
114. nformation can be as long as 20 lines and three columns Other installed options Lists optional paper trays personalities and other installed options PostScript Disk Appears when the option is installed and displays access status I O Buffering and Resource Saving Information about the current configuration appears here If the printer does not have enough memory installed to enable I O Buffering or Resource Saving the amount of additional memory needed appears here Print Pattern Illustrates print density and quality Resolution Enhancement When resolution is set to 600 dpi the REt block appears here The REt block illustrates current resolution enhancement See Fine Tuning Print Quality in this chapter PCL Memory Information Shows the total amount of installed memory Also indicates the amount of available memory for PCL applications such as font downloading software Special Tasks 5 5 SXse jeisads q Checking Installed PCL Fonts Y our HP Laser et printer comes with 45 scalable typefaces 35 I ntellifont and 10 TrueType internal scalable typefaces and one bitmapped Line Printer font You can find out which PCL fonts are currently installed in your printer by printing a PCL TypefaceList You can also print a PostScript Typeface List See Chapter 6 PostScript Printing for more information The typeface list printout shows the standard PCL typefaces and fonts optional SI M M based fonts and permanent so
115. ng the printer Do not print labels or transparencies from a Paper Cassette or optional Universal Lower Cassette Do not print on both sides of labels or transparencies Guidelines and Specifications Use only labels recommended for laser printers Thelabels must be compatible with the heat and pressure of the fusing assembly process See Appendix C for media specifications Do not use labels that separate from the backing sheet or that are wrinkled or damaged in any way Do not feed a sheet of labels through the printer more than once because the label adhesive is designed for only one pass through the printer Use only transparencies recommended for use in laser printers such as HP or 3M overhead transparency film Because transparency films tend to stick to each other remove each transparency from the output bin before printing the next one For best results when printing labels and transparencies use the loading and printing procedures on the next page Printing Tasks 3 13 syse Bunulg t To load and print labels or transparencies 1 Open the MP Tray by grasping the door on the front of the printer at the pattern of raised dots on each side Pull thetray down gently until it stops 2 Pull out thetray extension if needed for the paper size you are printing 3 Place labels or transparencies side to be printed down with top of page to the left of the MP Tray Move the paper width guides
116. not installed 16 TONER LOW The toner cartridge is running out of toner If is displayed the printer will continue printing if 7 the printer will stop printing and go off line 18 MIO INIT The MIO card is initializing This is a status message during initialization the MIO is not active but since the printer supports I O switching the printer remains on line To access press for about 10 seconds until appears then use the key to select the kind of reset you want Reset the printer There are two choices To immediately activate your selections press Em CE unti appears you will delete temporary macros fonts and buffered data Press Ext ESSE or SRE Your changes will remain recorded in the menu marked with an but will not become active until the printer is reset or the printer detects the end of the job Make sure your toner cartridge is fully seated and the front cover is firmly closed 8 Remove jammed paper see Clearing Paper y o Jams in this chapter The front cover must be o opened and closed again before pressing o z to resume S amp ov If no paper jams are found but the message E persists see Repeated Paper Jams in this chapter for other possible causes Insert a toner cartridge or make sure the cartridge is fully seated and the front cover is fully closed thenpress to resume Shake the toner cartridge or replace it see The Toner Cartridge in Cha
117. ntify the area to be printed Illustration 2 and steps 2A and 2B show how to calculate a margin for 4x6 inch paper A Take the maximum paper width size 11 7 inches and subtract 4 inches for the width of the card Takethe answer 7 7 inches and divide it by 2 which equals 3 85 inches n your software application select a left margin of 3 85 and a right margin of 3 85 inches Continued on the next page Printing Tasks 3 15 syse Build t B If your software allows for it also set the bottom margin Take the maximum paper length size 17 7 inches subtract 6 inches the length of the card The bottom margin equals 11 7 inches Note The edge of the paper feeding into the printer must be at least 3 9 inches 100 mm to allow rollers insidethe printer to grab the paper Side edges must be at least 5 8 in 148 mm 3 Open the MP Tray by grasping the door on the front of the printer at the pattern of raised dots on each side Pull thetray down gently until it stops 4 Pull out thetray extension if needed for the paper size you are printing 5 Place paper in thetray between the paper width guides with the side to be printed down Adjust the paper width guides to lightly touch both edges of the paper without bending Remember to adjust the paper stop guide on the output bin of the printer see Figure 3 3 Send the document tothe printer 3 16 Printing Tasks Printing Letterhead
118. of idle time is set to 30 minutes When the printer is in Power Save mode the printer s control panel displays the message which replaces messages on the control panel such as amp e E or Note Error messages override the Power Save message When an error condition is present the printer displays the error message At the appropriate ti me the printer goes into Power Save but the error message continues to be displayed The printer automatically warms up when you send a print job tothe printer press a control panel key load or remove paper or open the front Cover To change the Power Save setting You can change this setting using the software that came with your printer see software and online helps or through the printer s control panel by following these steps 1Press totakethe printer off line 2 Press PS until 30 3 Pres until F 4 Press until the setting you want appears i appears Setting appears 5 Press to save your selection An asterisk appears next to your selection 6 Pres to place the printer back on line syse jeisads q Special Tasks 5 17 5 18 Special Tasks PostScript Printing Note for Macintosh and Windows Users Introduction Adobe s PostScript language is available as an option for the HP Laser et AV printer and is standard with the HP Laser et 4MV printer This is genuine Adobe PostScript L evel 2 software and it is backward compatib
119. ower cassette Paper jams and paper Refer to Clearing Paper Jams in this chapter feeding problems Ensure that paper weight is within recommended range see Appendix C Media Specifications and Chapter 3 Printing Tasks Cannot access PC cassette 1 The printer selects paper from trays in a certain priority see Printing from the Optional 500 Sheet Universal Lower Cassette in Chapter 3 Software application paper size must be selected for the same media size as the PC cassette Ensure that the cassette is adjusted correctly for the paper size you are using refer to Chapter 3 Loading Paper into Your Paper Cassette Check the printer s control panel to ensure that the lock function in the Config menu is disabled so that the tray is not locked out 8 10 Solving Printer Problems PostScript Troubleshooting The items below are PostScript language specific and may occur where several printer languages are used and in shared printer environments A text listing of PostScript The control panel f 3 setting may have been confused commands prints instead of by a M ds iie PostScript code Check to see if itis your PostScript printing job If it is set to FEL set it to for thig print job only d when the job las printed return the setting to AUTE The job prints in Courier The requested typeface is not available in the printer or is not present the printer s default on the disk Use a font download utility to d
120. ownload the desired font typeface instead of the typeface you requested Fonts downloaded to memory are lost when the printer is switched OFF They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job Disk fonts are not affected by PCL jobs or by switching the printer OFF Print a font printout to verify that the font is available If a disk font appears to be missing it may be because a software utility was used to delete the font because the disk was re initialized or because the disk drive is not installed correctly Print a self test to verify that the disk drive is installed and functioning correctly 8 UN A legal page prints with If the page margins are clipped you may have to print the page at og clipped margins 300 dpi resolution or install more memory see Chapter 6 PostScript c Printing a e A page fails to print First set F H then send the job again to print a PostScript e error page If an error page prints refer to the following o table entry A PostScript error page prints If this does not c rrect the problem try turning Resource Saving and I O Buffering FF installing more memory see Chapter 6 PostScript Printing A PostScript error page Make sure the print job is a PostScript job Check to see whether prints your software expected you to send a setup or PostScript header file to the printer Check the printer setup in your so
121. ows 3 1 0000 eee eee eee Softwarefo DOS pede a p ea e a e a ea O Software for the HP Laser et 4MV Printer Software for the Macintosh PostScript Driver for Windows 3 1 a Networking Software aoaaa eee Optional Networking Software llle Optional Printer Drivers Available 3 Printing Tasks Introduction aoaaa a Printing Paper from the Best Paper Source ls Selecting Paper and Other Print Media aoaaa aa aa aaa Loading Paper ee Adjusting the Paper Stop 0004 Loading Paper into the Letter or A4 Paper Cassette Loading Paper into the 11x17 or A3 Paper Cassette Loading Letter Legal 11x17 A4 or A3 Paper intothe MP Tray Manually Feeding Pages from the MP Tray Printing Labels or Transparencies from the MP Tray Contents 1 Contents 2 Printing on Custom sized Paper fromtheMP Tray Printing Letterhead Documents Preprinted F orms and Special Papers c us eoi oh sae Xo at Et NUUS derer I eR oy tom A Reserving or Locking Out the MP Tray or Paper Cassettes Printing an Envelope from the MP Tray Loading an EnvelopeintotheMP Tray Printing an Envelope from a Software Application Printing from the Optional 500 sheet Universal Lower Cassette Loading Paper into the Optional Lower Cassette
122. pical full page business letter is about 596 coverage This assumes that the print density setting is in the middle range see Adjusting Print Density in Chapter 5 Special Tasks Z Using E conoM ode can further extend average toner cartridge yield see Saving Toner with E conoM ode in Chapter 5 Special Tasks HP does not recommend full time use of E conoM ode Full time use will result in a loss of print quality due to normal toner cartridge mechanical wear Jojulad INOA Bururejuleyy Storing Installing and Recycling the Toner Cartridge Storing Do not renovethetone cartridge from its packaging until you are ready to useit The shelf life of an unopened cartridge package is approximately 2 1 2 years of storage the shelf life of an opened cartridge package is approximately six months Use the cartridge before the expiration date the expiration date is stamped on your toner cartridge box Installing and Recycling To install a new toner cartridge follow the instructions in the Installation Guide included in your toner cartridge box A separate Recycling Instruction Guideis alsoinduded HP s Policy on Use of Non HP Toner Cartridges Hewlett Packard cannot recommend use of non HP toner cartridges either new or remanufactured Because they are not HP products HP cannot influence or control their quality Maintaining Your Printer 7 3 Extending Toner Cartridge Life 7 4 Maintaining Y our Printer Y ou c
123. printing Off Not ready to print See display panel message On On Line Ready to receive data Flashing Going off line Off Printer is off line Access other keys or press to place printer back on line Form Feed On Data still in print buffer Take printer offline press press to place printer back on line Flashing Buffered data is printing Off No buffered data in printer 4 2 Understanding the Control Panel Note Control Panel Keys You must take the printer off line pres todo so to use control panel keys except for and keys related to its operation The control panel has two rows of keys Each key in the top row has a single function that you perform by pressing the key On Line Form Feed MP Paper Size Enter Three keys in the bottom row have more than one function The name of each key s primary function appears above the key To perform a key s primary function press the key Menu Item T Shift Reset Continue The name of each key s alternate function appears below the key These alternate function names are color coded to match th key which you must hold down to select an alternate function To select an alternate function e Hold down and press the second row key of your choice U You can rapidly scroll through some selections by holding down th key Table 4 1 explains how control panel keys work Jeued 04405 aly Buipuejsiepuf Understanding t
124. pt Disk Accessory can be used to permanently store downloaded fonts and forms in the printer Unlike the standard printer memory permanently downloaded items remain in the printer even when the printer is powered off Fonts downloaded to the PostScript Disk Accessory are available to all PostScript users of the printer Macintosh users can usethe HP Laser et Utility and Windows users can use the HP printer software to download fonts The PostScript Disk Accessory can also be write protected through software for additional security Refer to the online help associated with your software for more information If you are a PostScript language programmer refer to Adobe s PostScript Language Reference Manual for information about downloading forms patterns etc to the disk For the Macintosh environment refer to the HP Laser et Utility Guide on line help included with the HP Laser et Utility Software For the Windows environment refer to your Windows on line help 6 12 PostScript Printing Maintaining Your Printer Caution Introduction Your printer requires minimum routine maintenance This chapter explains the following tasks e Cleaning the printer e Working with the toner cartridge e Extending toner cartridge life e Clearing the TONER LOW message Cleaning the Printer To maintain print quality thoroughly dean your printer e Every time you change the toner cartridge e After printing approximately 7 500 pages
125. pter 7 If press or to allow printing to continue print quality will gradually degrade No action required Display will clear automatically this may take up to a minute depending on the card However if the message remains after 5 minutes a problem does exist Contact you network administrator or consult the network documentation that came with your MIO card Solving Printer Problems 8 23 Message 18 MIO NOT READY 20 MEM OVERFLOW 21 PRINT OVERRUN 22 PAR IO ERROR 22 MIO ERROR 40 MIO ERROR The MIO card is not ready The Bi Tronics parallel port will continue to operate normally The printer received more data from the computer than can fit in its available user memory The data dense text rules raster or vector graphics sent to the printer was too complex For Bi Tronics parallel configuration the computer and printer are not communicating because of improper signal protocols This is an I O buffer overrun error Parallel configuration may mean a loose cable connection or a bad or poor quality cable MIO configuration This is an I O buffer overrun error Indicates an abnormal connection break occurred while transferring data from the computer If the printer MIO card is operating correctly and communicating with the network this message will disapear after approximately one minute and no action is required If the MIO card is unable to communicate with the network this message
126. r reacts to data and printer errors When auto continue is set to GFF the printer displays a message and goes off line until you press o oc When auto continue is set to aH the printer displays a message and goes off line for about 10 seconds then comes back on line If your printer is part of a nawak or remote spooling system set auto continue to c LOW TONER CONT STOP Determines printer s response to the message if which indicates the E senses the cariidgs is running out of toner When i Baba remains on line and continues to print after the S Jis appears print quality may degrade 1 roe the printer goes off line and waits for the printer operator 1o take action See Clearing the TONER LOW Message in Chapter 7 Factory default Understanding the Control Panel 4 11 U Jeued 040005 eta Buipuejsiepuf Memory Configuration Menu This menu contains the items for personality Resource Saving and I O Buffering Depending on how your printer s memory is configured any combination of menu items and possible values can appear See Chapter 6 PostScript Printing for additional information When you change an item in this menu the printer automatically resets and all fonts macros and downloaded data in the printer are lost except data stored on the optional PostScript Disk Accessory Memory Configuration Menu items can be selected only from the printer s control panel Table 4 7 Memory Configuration Menu Items
127. ration Menu 4 12 Parallel Menu 4 13 PCL Menu 4 8 Printing Menu 4 7 deleting a print job 3 24 demonstration page PCL Demo Page 4 14 PostScript 6 10 density See print density dimensions printer B 2 disk accessory PostScript 6 12 display control panel 4 2 wrong language displayed 8 2 DL envelopes printing 3 19 specifications 3 19 C 4 DOS Editor A 2 font selection A 3 software 2 2 2 3 dots per inch dpi selection 4 9 5 11 downloading fonts disk accessory 6 12 management 5 11 memory management 5 10 memory requirements 5 9 PostScript disk accessory 6 8 draft mode 1 4 5 16 drivers DOS PostScript 6 2 Macintosh 2 4 network 2 5 PostScript 6 2 printer 1 3 Windows 2 2 Windows PostScript 2 5 6 2 E EconoMode 1 4 print quality 5 16 saving toner 5 16 selection 4 7 toner cartridge life 7 3 electrical specifications B 2 energy conservation 5 17 energy savings EconoMode 1 4 Energy Star award 1 4 Enter key 4 4 envelopes guidelines C 4 introduction 3 19 landscape orientation 3 21 loading 3 20 manual feed 3 21 margins 3 21 printing 3 19 3 21 purchasing C 4 Index 1 sizes 3 3 spedfications 3 19 C 4 environmental conservation 5 15 5 17 specifications B 1 B 2 error messages 8 22 8 28 PostScript 6 5 See alsotroubleshooting escape character A 2 dBase A 2 MS Word for DOS A 2 MS DOS Editor A 2 MS DOS Edlin A 2 software selection A 2 Symphony A 2 WordPerfect for DOS A 2 escape sequence 5 7 A 1 Ether
128. rectly see Chapter 3 Printing Tasks Lower Cassette repeated Ensure that the lower cassette is set for the size of paper installed jams and that the cassette is not overloaded 8 Solving Printer Problems 8 17 sula qoJd Jo1ulag BulAjos Note Improving Print Quality Solutions to general causes of print quality problems are given in the checklist below followed by specific samples of common print quality problems If the listed solutions do not work call for help see the end of this chapter Print Quality Checklist e Redistribute the toner in the toner cartridge see The Toner Cartridge in Chapter 7 Clean theinside of the printer see Cleaning the Printer in Chapter 7 e Adjust the print density see Adjusting Print Density in Chapter 5 e Check the paper type and quality see Appendix C Media Specifications e Adjust resolution for the type of document you are printing see Enhancing Resolution in Chapter 5 e Replace the toner cartridge then check print quality again Toner cartridges should be allowed to stabilize at room temperature prior to use otherwise print quality may be affected Fade If a white streak or faded area appears on the page in the direction the paper passes through the printer The toner cartridge toner supply is low Remove the toner cartridge from the printer and rotate it back and forth If shaking the cartridge does not improve the print quality
129. red trademark of Aldus Corporation TrueT ype is a trademark of Apple Computer Inc WordPerfect is a registered trademark of WordPerfect Corporation Note Caution Warning Conventions This manual uses the following conventions Bold indicates emphasis or a minor heading Italic refers to a document title or is used for emphasis COMPUTER type indicates text visible on a computer screen r indicates text visible on the printer control panel s display The cursive letter is used in examples to distinguish the letter I from the numeral 1 one The character is used in examples to distinguish the numeral O from the letter O o indicates keys such as ontheprinter s control panel LG indicates keys such as DEZA on your computer keyboard Notes contain important information set off from the text Caution messages appear before procedures which if not observed could result in loss of data or in damage to equipment Warning messages alert you to a specific procedure or practice which if not followed correctly could cause serious personal injury Supplementary Documents The technical reference guides listed below are designed for programmers The paper specification guide is useful for purchasing agents and paper buyers These documents are available in English only Y ou can order the documents listed below through HP Direct Distribution or by contacting your authorized HP Dealer see th
130. replace the toner cartridge The print density adjustment is too light Adjust the density adjustment setting See Adjusting Print Density in Chapter 5 8 18 Solving Printer Problems Dropouts If faded out areas generally rounded occur randomly on the page The moisture content of the paper is uneven or the paper has moist spots on its surface Try paper from a different source The paper lot is bad The manufacturing processes can cause some areas to reject toner Try paper from a different source s If using paper within the specification required by the printer refer to Appendix C Media Specifications does not correct your problem your printer may need service Contact your authorized HP dealer or your HP service representative Lines If sharp black streaks appear on the page in the direction the paper passes through the printer the photosensitive drum inside the toner cartridge has probably been scratched Replace the toner cartridge If smeared black streaks appear in the direction the paper passes through the printer the fuser may be bad Contact your HP service representative 8 Un o9 otc Toner Smear 8 3 If toner smears appear on the leading edge as it passes through the printer of d Y the paper the paper guides are dirty Clean the printer as described in gt Cleaning the Printer in Chapter 7 If toner on the paper is loose or can be wiped off easily your fuser may be damaged
131. requently Used PCL Printer Commands omes o Pm Tere Command fj prints ejects current page 4 MP Tray 1 Paper Cassette 5 optional 500 sheet universal 2 manual feed paper lower cassette 3 manual feed envelope 71 JPOST 72 JPOSTD 86 Monarch 81 Commercial 10 98 DL 91 International C5 106 Commercial B5 101 Custom Selects orientation portrait 2 reverse portrait 1 landscape 3 reverse landscape Number of lines from top margin Lines per inch 1 2 3 4 6 8 12 16 24 or 48 Ec amp a H Sets of horizontal position Sets current horizontal print position to specified decipoint number decipoints A 4 Common PCL Printer Commands Environmental Specifications Location Requirements Place your printer on a sturdy level surface in a well ventilated room The environment should be stable with no abrupt changes in temperature or humidity and no exposure to direct sunlight or chemicals Figure B 1 shows the suggested amount of space to leave around the printer Leave adequate space to remove paper trays and to allow air circulation around vents to prevent overheating Figure B 1 49 2 in 1250mm Printer Clearance Dimensions Environmental Specifications B 1 Specifications for 4V and 4MV Printers Physical Dimensions Eu um m Eu C emm T Depth with 11 x 17 Cassette installed Ele
132. ridge choose lighter print density settings The steps to adjust print density are on the next page To Adjust Print Density Y ou can change the print density using the printer s density dial by following these steps Warning The fusing assembly gets HOT Do not touch the fusing assembly 1 Using both hands open the MP Tray by grasping the door on the front of the printer at the pattern of raised dots on each side If the MP Tray is open remove any paper 2 Push up the front cover release button and gently pull open the front cover 3 The density dial is located at the upper left corner of the printer Move the dial forward toward you to increase the density or backward away from you to reduce the density The factory default is set at the center or mid range 4 Using both hangs gently closethe front cover and unless you want to use it dose the MP Tray Note It may take printing up to 20 pages for the new print density setting to stabilize Special Tasks 5 13 SXse jeisads q Figure 5 3 5 14 Special Tasks Enhancing Resolution Resolution Enhancement technology REt refines the print quality of characters and graphics by smoothing the fine gradations along the angles and curves of the printed image Figure 5 3 shows two magnified images the left one shows REt set to the right one shows it set to the default You can also select LIGHT or GARE To adjust REt You can change t
133. rror If this error appears switch the printer OFF and then back ON If the error continues call your dealer or HP service representative 5 3 XY ZZ ERROR An error occurred during configuration and Make sure your SIMM board is installed correctly Qo validation of SIMM memory see Appendix D SIMM Board Installation Replace the SIMM that caused the error y o X Hardware Type will allow you to continue but the o E 0 ROM SIMM that caused the error will not be configured g z 1 RAM If the SIMM device has more than one bank of S e Y Hardware Device memory the good banks will be configured ou Internal Memory A SIMM Slot 1 closest to processor SIMM Slot 2 SIMM Slot 3 SIMM Slot 4 Error Number Unsupported memory Unrecognized memory Unsupported memory size Failed RAM test Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error SIMM ROM needs to be mapped to an unsupported address SIMM address conflict ROM out of bounds Could not make temporary mapping 55 ERROR See 51 ERROR See 51 ERROR 57 and 58 SERVICE See 50 SERVICE See 50 SERVICE Solving Printer Problems 8 25 N NOOARWNFAONARWNMAHO 61 x SERVICE The printer encountered a parity error when X 0 4 accessing the RAM memory SIMM in slot X If X20 the slot with the defective SIMM could not b
134. rss 5 17 6 PostScript Printing Introduction ens 6 1 Using the Right Printer Driver aoaaa 6 2 How Much Memory Do You Need aaa a 6 2 Control Panel Differences leen 6 3 How Form Feed and Reset Work ee eee 6 3 Toselecttamenuitem oaoa a a 6 4 PostScript Menu ls 6 5 Menu Items Affected by PostScript 6 5 Test Menu Items aaa a a a a 6 7 To print a Test Menu page anaa leen 6 7 PostScript Configuration Page a 6 8 PostScript Demonstration Page oaoa a a 6 10 PostScript Typeface List a 6 10 The PostScript Disk Accessory a a 6 12 7 Maintaining Your Printer Introduction 2 e a e a a a a a a 7 1 Cleaning the Printer llle 7 1 Printer Cleaning Tasks ee 7 2 Working with the Toner Cartridge oaoa oaa 7 3 Toner CartridgeLife 2 0 2 0 000000004 7 3 Storing Installing and Recycling the Toner Cartridge 7 3 HP s Policy on Use of Non HP Toner Cartridges 7 3 Extending Toner Cartridge Life 7 4 Clearing the TONER LOW Message 2 5 7 5 8 Solving Printer Problems Introduction 3o 4s e me RA RR EA OA ew ba s 8 1 Troubleshooting Check List nnn 8 2 Printer Response Problems ln 8 2 Software Computer and Printer Interface Problems 8 4 Problems Using Optional Accessories lll
135. s 1 12 MP tray 1 10 multiple I O slot MIO 1 12 output bin 1 10 paper access cover 1 10 paper cassette 250 sheet 1 10 parallel port 1 12 power connector plug 1 12 power switch 1 10 rear access cover 1 12 rear access cover latch 1 12 serial number location 1 12 serial port 1 12 SIMM slots access 1 10 toner cartridge guides 1 11 top cover 1 10 printing choosing a paper source 3 2 colored papers 3 17 custom sized paper 3 15 envelopes 3 19 3 21 faster 5 11 5 17 8 6 heavy weight paper 3 17 labels 3 13 C 3 letterhead 3 17 Lower Cassette paper 3 22 odd sizes 3 17 overhead transparencies C 3 PCL Typeface List 5 6 PostScript 6 1 preprinted paper 3 17 selectingatray 3 2 single sheets 3 12 software 2 1 special papers 3 17 standard size paper 3 2 stopping 3 24 Printing Menu control panel 4 7 PostScript 6 5 problem solving See troubleshooting programming A 1 commands A 4 font selection A 3 PRT PSERRS PostScript error messages 6 5 PS CONFIG PAGE 6 8 PWRSAVE selection 4 9 Q queues stopping a print job 3 24 R radiation performance B 4 Self Test 5 4 continuous printing of 5 3 choosing paper C 2 symbol sets radioreception B 3 example of 5 3 See HP Laser et 4V amp 4MV RAM explanation of 5 3 Printing System Disk 1 recommendations 5 8 printing 5 3 number 5 7 Ready light 4 2 Resolution Enhancement block printer commands A 3 recyding 5 14 Symphony Lotus A 2 toner cartridges 7 3 selection 4 14 System 6 and 7 1 6
136. s only as a manual feed tray NONE You can lock out a tray or a combination of trays so the MP printer will not draw paper from it See Reserving PC Cassettes in Chapter 3 Lock out options depend on LC how the MP Tray is configured and whether an optional and combinations 500 sheet Lower Ca ette is installed When the MP Tray is set to i F and no optional Lower Cassette is installed no paper sources are available to be locked out All possible options and their definitions are as follows No trays or cassettes locked out The MP Tray is locked out The Paper Cassette is locked out The optional Lower Cassette is locked out Only the optional Lower Cassette is available Only the Paper Cassette is available Only the MP Tray is available Factory default 4 10 Understanding the Control Panel Table 4 6 Configuration Menu Items continued CLR WARN ON JOB A clearable warning indicates a transient condition in the printer The printer continues to function because it is still on line a GH the last clearable warning message displayed replaces amp if until you press When this item is set to iE the message remains visible until the printer receives another job A number of clearable warning messages can appear for each job to be printed depending in the length and complexity of the job See Clearable Warnings in Chapter 8 AUTO CONT JOFF ON The auto continue function determines how the printe
137. specifications 3 19 C 4 cables part numbers 1 9 recommended 1 9 canceling a job 3 24 card stock 3 17 cassette paper choosing 3 2 gauge 3 5 loading 3 5 optional lower 3 22 reserving 3 18 specifications 3 3 character set 5 7 printer commands A 3 selection 4 8 A 3 deaning cautions 7 1 general 7 1 how often 7 1 locations 7 2 steps 7 2 deaning brush location 1 11 dearable warnings 8 28 selection control panel 4 11 colored paper 3 17 reserving trays 3 18 COM 10 envelopes printing 3 19 specifications 3 19 C 4 communication resetting 4 15 compatibility accessories 1 8 PCL 1 2 PostScript 6 2 Configuration Menu control panel 4 10 4 11 Configuration Page example of 6 8 explanation of 6 8 PostScript 6 8 printing 6 7 conservation energy 1 4 5 17 savingtoner 5 16 7 3 7 4 toner 1 4 Continuous Self Test selection 4 14 stopping 4 14 control panel Configuration Menu 4 10 4 11 defaults 4 5 display 4 2 display language wrong 8 2 introduction 4 1 6 1 JobMenu 4 9 keys 4 3 layout 4 2 lights 4 2 location 1 10 Memory Configuration Menu 4 12 menu map 4 6 6 4 messages 8 22 8 28 Parallel Menu 4 13 PCL Menu 4 8 security 2 5 selectingitems 4 6 self test for printer errors 8 22 setting defaults 4 5 Test Menu 4 14 copies selection 4 7 crop marks 3 15 custom paper 3 15 D datecode 5 5 defaults Configuration Menu 4 10 4 11 control panel 4 5 factory 4 5 See also factory defaults JobMenu 4 9 Memory Configu
138. stScript job was sent to the printer Data file sent to the printer may be corrupt Try sending another file to see if it prints Data is missing but there Check your software application to be sure the print file contains are no printer messages no errors Co Check your cable to ensure that it is securely connected to both v0 the printer connector and the computer connector re E Your parallel printer cable may be defective Use a high quality 3 cable see Accessories and Options in Chapter 1 for an HP 3e printer cable part number i 3 Check you printer port or switch box to ensure that the printer is correctly connected E Printing stops in the Check the control panel for an error message middle of the job If you are on a network make sure your computer is correctly configured and there is not a network problem see your network administrator Check your line voltage to ensure that it is steady and within printer specifications see Appendix B Environmental Specifications Turn the printer off then back on Check the time out setting in your network application It may need to be increased If you are trying to copy a file to the printer from the DOS prompt use the copy command COPY filename LPTn B where n number of printer port such as LPT1 Solving Printer Problems 8 7 Printer does not recognize typefaces tray selection other printer personalities PostScript etc or similar requests
139. switch the printer OFF then back ON so the printer will recognize it The MP tray paper size is set to a different size than the size you are using your application is set to Use the MP Paper Size key to set the MP Tray to the size of paper you are using Printer prints in wrong Ensure that the personality printer personality such as personality PostScript is installed in the printer see Chapter 6 PostScript Printing If you software application allows you to set personality ensure that it is set for the correct personality If you software application does not allow you to select personality then you should set the Personalty item in the Job Menu to the correct personality also refer to Job Menu in Chapter 4 Control panel settings such Software commands override control panel settings see Chapter 4 as tray selection or for information on how your software works with control panel typeface selection do not __ settings work or are ignored 8 8 Solving Printer Problems Manual feed problems Cannot clear manual feed A previous print job may still be in the printer s buffer Press messages to remove the previous print job Cannot print from MP Tray Check to be sure you have selected Manual Feed and MP Tray through your software application If your application does not have selections for either of th Se you must select them from the printer control panel Pii iH selected from the Prin
140. tch the paper size you are loading This adjustment allows the paper to exit the printer and lieflat in the output bin syse Bunulg t Printing Tasks 3 5 Loading Paper into the Letter or A4 Paper Cassette The Letter or A4 Paper Cassette holds approximately 250 sheets of paper See Table 3 1 and Appendix C for media specifications Caution To avoid a paper jam never remove the cassette while printing If paper curls or skews excessively when printed take the cassette out and turn the stack of paper over To load paper into the Paper Cassette 1 Pull theLetter or A4 Paper Cassette out of the printer and place it on a flat surface 2 Load paper with the side to be printed up and top of page toward the left side of the cassette Continued on the next page 3 6 Printing Tasks 3 Slidein a stack of paper until it is in solid contact with the rear of the cassette Press down on all four corners of the paper stack so paper rests flat in the cassette fits under front metal holders and below back tabs Make sure the height of the paper stack does not exceed the limit mark on the right side of the cassette 4 Slidethe cassette back intothe printer Remember to adjust the paper stop guide on the output bin see Figure 3 3 Note Use this procedure to load paper into the optional J IS B5 Paper Cassette Printing Tasks 3 7 syse Bunulg t Loading Paper into the 11x17 or A3
141. til you change the cartridge Maintaining Your Printer 7 5 Z Jojulad INOA Bururejueyy 7 6 Maintaining Your Printer Solving Printer Problems Introduction This chapter discusses the following e Troubleshooting check list e Clearing paper jams e Improving print quality e Understanding printer messages If for some reason the printer does not print a print job use the Troubleshooting Check List section to help you solve the problem In addition if a control panel message is displayed refer to U nderstanding Printer Messages later in this chapter for additional information Solving Printer Problems 8 1 Troubleshooting Check List Use the following information to help solve printer problems For networked printers check with your network administrator if you suspect a network related problem Printer Response Problems not ON cen ooo not plugged in Plug the AC power cord firmly into the power receptacle and the ee TU be sure the power source is energized Printer not switched ON not switched ON Put the printer s power switch in the ON position Printer voltage is not Make sure line voltage is correct for the printer s power configuration correct see the plate next to the power receptacle on the back of your printer for voltage requirements Control panel display is blank or garbled Printer not switched ON Put the printer s power switch in the ON position Printer
142. ting 8 8 general description 8 1 Lower Cassette 8 9 manual feed 8 9 messages 8 22 8 28 networks 8 5 paper C 2 PostScript 8 11 print quality 5 12 8 18 8 20 SIMM boards D 5 SIMM error messages D 6 SIMM validation error messages D 6 TrueType 1 4 samples 1 5 screen fonts 2 2 typeface list PCL TypeList 4 14 printing 5 6 typefaces 5 7 downloading 5 9 Intellifont 1 5 memory 5 9 PCL list printout 5 6 5 7 PCL selection A 3 PostScript 1 7 screen fonts 2 2 selection A 3 TrueType 1 5 V VCCI Statement B 3 ventilation B 1 voltage B 2 conformity B 6 Ww waittimeout PostScript 6 7 warning messages 8 28 warranty E 1 E 3 exclusions E 1 limitations E 2 E 3 limited E 1 repacking guidelines E 4 weight printer B 2 Windows drivers 2 2 2 5 PostScript 6 12 Print Manager 3 24 screen fonts 2 2 software 2 2 Windows for Workgroups 1 6 Word Microsoft A 2 WordPerfect A 2 I ndex 6
143. ting Menu and selected from the Config Menu Problems Using Optional Accessories Optional 500 sheet Universal Lower Cassette problems Media size adjustment and See Printing from the Universal Lower Cassette in Chapter 3 installation 8 Paper jams and paper Seethe Clearing Paper Jams section in this chapter feeding problems Ensure that the paper weight is within recommended range see A Appendix C Media Specifications and Chapter 3 Printing S Tasks oe i inti 3 Don t pull a paper tray out while printing nu Cannot access Universal Ensure that the paper tray guides are adjusted correctly for the gt Lower Cassette paper size you are using see Printing from the Optional 500 Sheet Universal Lower Cassette in Chapter 3 Check the printer s control panel to ensure that the lock function in the Config menu is disabled so the tray is not locked out Printer does not recognize Ensure that the cable from the Lower Cassette Base is plugged Universal Lower Cassette into the printer If not plug the cable into the printer then switch printer OFF then ON again If the printer still does not recognize the Lower Cassette contact your dealer or authorized HP service provider Solving Printer Problems 8 9 250 sheet PC cassette problems Tasks also see Printing from the Optional 500 Sheet Universal Lower Cassette in that chapter since the 250 sheet paper cassette is similar to the l
144. tions HP Laser et 4V and 4MV Printer Parts HP LaserJet 4V 4MV printer with interchangeable Paper Cassette About Your Printer 1 1 The HP Laser et 4V Printer The HP Laser et 4V printer provides 16 page per minute printing of Letter or A4 paper at true 600 dpi dots per inch resolution Y our printer can easily handle a wide variety of paper sizes induding wide format paper Y our HP Laser et AV can grow along with your printing and networking needs by adding a wide variety of accessories and options For example Adobe s PostScript language extra memory I O cards additional 250 sheet paper cassettes and an optional 500 sheet Universal Lower Cassette are available to increase your printing capabilities Enhanced Print Quality The HP Laser et 4V prints at true 600 dpi with Resolution Enhancement technology REt and MicroFine toner REt adjusts the size and placement of each dot to smooth angles and curves Combined with MicroFine toner this sharpens the appearance of text and graphics The printer also offers 300 dpi printing with REt to give you a wider range of printing alternatives PCL Language and Language Switching The HP Laser et 4V printer arrives with enhanced PCL 5 printer language which is compatible with all previous HP Laser et printers PCL 5 provides faster printing performance built in I ntellifont and TrueType type scaling technologies built in HP GL 2 vector graphics and advanced imag
145. to lightly touch the paper on both sides In your software application s print setup specify the paper size and Manual F eed Note When printing multiple transparencies as each print promptly remove it from the output bin so sheets won t stick together 3 14 Printing Tasks 1 Paper Source Vl i a 5 Paper Size Printing on Custom sized Paper from the MP Tray 4 x6 Y ou can print on custom sized paper from the MP Tray Thelargest size of paper supported is 11 7x17 7 inches 297x450 mm of 20 Ib paper and the smallest size is 3 9x5 8 inches 100x148 mm When you select custom si zed paper the printer assumes the maxi mum page sizeis 11 7x17 7 inches 297x450 mm To print Tabloid Bleeds Sincethe printer has the ability to print on specially cut paper up to 11 7x17 7 inches you can print tabloid size 11x17 in bleed images with crop marks Refer to your software application and HP Laser et Utility Guide Macintosh or Windows on line help To print on Custom sized Paper Some software applications require you to calculate margins in order to print on custom sized paper The following example is provided as a guideline Adapt this example to your paper size and unit of measurement 1 n your software application select MP Tray for the paper source and Maximum Windows PCL or Oversize Macintosh and Windows PostScript for the paper size 2 Calculate margins to ide
146. to set nr in the Parallel Menu to 2 Sets the amount of time the printer is idle before the fuser shuts down The printer automatically starts warming the fuser when you send a print job to the printer press a control panel key load or remove paper or open the top door See Saving Energy with Power Save in Chapter 5 I O timeout refers to the time measured in seconds that the printer waits before ending an incomplete print job Scrolls in increments of 10 This setting allows you to adjust timeout for Y TES best performance If data from other ports appear in the 3 z middle of your print job increase the timeout value Sg Dom m You will not see this item unless the error 21 2 has occurred See Chapter 8 Solving Printer Problems o Understanding the Control Panel 4 9 Configuration Menu Configuration Menu items can be selected only from the printer s control panel You cannot temporarily change them in your software application Table 4 6 Configuration Menu Items MP TRAY FIRST Draws paper from the MP Tray regardless of paper size is not recommended for shared environments Operates as a paper cassette Paper feeds automati cally Paper size must be selected with the 00s Key because the MP Tray cannot sense the size of the paper If the MP Tray is set as a cassette the Paper Cassette or Lower Cassette becomes the default The key works only when the MP Tray is set to Operate
147. ty SIMM Installation General Information 000002 eee ee Memory SIMM Part Numbers cles Installing a SIMM Board aoaaa aa Testing a SIMM Board llle Memory SIMM a a aa aa a eot i A a ia PostScript SIMM ee Troubleshooting a SIMM Board aoaaa aaa a Service Error Messages llle Warranty and Software License Limited Warranty a Excd siofis 2 aa e ao 4 eae CAR noy e CR uv DUE AURI a we a SS Warranty Limitations lll Limit of Liability 2l Service During the Warranty Period aoaaa aaa Service After the Warranty Period naaa Repacking Guidelines oaoa llle Help From the HP Customer Support Center HP Software Produc License a TT TI TI TI TI TI TI TI TI I I I OY Ui S 43 0 UJ UJ NJ F2 F Sales and Service Offices CalingforHelp len F 1 Index Contents 5 Contents 6 About Your Printer Figure 1 1 Introduction This chapter introduces the features listed below for the HP Laser et 4V and 4MV printers Figure 1 1 More information about these features appear in later chapters Enhanced Print Quality PCL Language and Language Switching Paper Handling M emory and M emory Management Printer Drivers and Software Input Output F eatures Energy Savings and Toner Economy Typefaces PostScript and Memory Networking Capabilities Accessories and Op
148. uipped with a surge protector Damage to your printer could occur from the use of unprotected mechanical switchboxes The warranty period begins either on the date of delivery or where the purchase price includes installation by Hewlett Packard on the date of installation E 2 Warranty and Software License Warning Warranty Limitations The warranty set forth above is exclusive and no other warranty whether written or oral is expressed or implied Hewlett Packard specifically disdaims theimplied warranties of merchantability and fitness for a particular purpose Some areas do not allow limitations on how long an implied warranty lasts sothe above limitation or exdusion may not apply to you However any implied warranty of merchantability or fitness is limited to the one year duration of this written warranty Limit of Liability In no event will Hewlett Packard or its suppliers be liableto you for any consequential or incidental damages induding any lost profits or lost savings or for any claim by any party even if a representative of HP or its suppliers has been advised of the possibility of such damages Some areas states or provinces do not allow the exdusion or limitation of incidental or consequential damages so the above limitation or exdusion may not apply to you Service During the Warranty Period AjueAeA If your hardware should fail during the warranty period bring your printer to an authorized HP deal
149. upplier of the Software is a third party beneficiary of this License and may protect its rights in the Software against violations of this License HP reserves the right to terminate this License upon breach In the event of termination at HP s election all copies of the Software must be returned to HP or destroyed This License and the Software product may be transferred to a third party provided the third party agrees to all the terms of this License and that no copies of the Software are retained by the transferring party Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause on DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 No title or ownership of the Software is conferred with this License The Software may not be exported in violation of U S Export Administration regulations If your Hewlett Packard product includes Adobe s PostScript you are expressly notified that Adobe Systems Incorporated a California corporation located at 1585 Charleston Road Mountain View California 94039 7900 Adobe is a third party beneficiary to this License E 6 Warranty and Software License Sales and Service Offices Calling for Help Tofind a service authorized HP D
150. ut of bounds Could not make temporary mapping Although these errors can be ignored the SIMM that caused the error will not be configured You can still print if the SIMM has more than one bank of memory D 6 Memory Personality SIMM Installation Warranty and Software License Limited Warranty This Warranty gives you specific legal rights You may also have other rights which may vary from area to area Hewlett Packard warrants its computer hardware products against defects in materials and workmanship for a period of one year from receipt by the end user Hewlett Packard warrants its software for 90 days from the date of purchase and warrants that the software will execute its programming instructions when properly installed on the computer for which it is intended and that the media upon which the software is recorded will be free from defects in materials and workmanship under normal use During the warranty period HP will at its option either repair or replace hardware products that prove to be defective The sole remedy for software shall be to return the diskettes to HP for replacement Should HP beunableto repair or replace the product within a reasonable amount of time a refund of the purchase price may be made upon return of the product To have your printer serviced by Hewlett Packard you must make arrangements to have it serviced in the country of purchase Warranty and SoftwareLicense E 1 Exclusions
151. v 2 1 2 2 IBM AIX v 3 2 5 Apple EtherTalk System 6 and 7 Apple LocalTalk System 6 and 7 1 6 About Your Printer PostScript Typefaces L JOJULd JnOA 1noqv PostScript Typefaces ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic New Century Schoolbook Roman New Century Schoolbook Italic New Century Schoolbook Bold New Century Schoolbook Bold Italic Courier Courier Oblique Courier Bold Courier Bold Oblique ITC Zapf Chancery Medium Italic Figure 1 3 Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Oblique Palatino Palatino Italic Palatino Bold Palatino Bold Italic Times Roman Times Italic Times Bold Times Bold Italic Symbol ZwuporA ITC Zapf Dingbats 4et apcoo v About Your Printer 1 7 Accessories and Options Y ou can increase your printer s capabilities by adding accessories and options such as the 500 sheet Universal Lower Cassette and replacement 250 sheet Paper Cassettes shown in Figure 1 4 Table 1 1 on the next page lists the paper sizes and capacity for each option See the inside front cover of this manual for HP dealer and ordering information See Chapter 3 to find more information about media specifications
152. vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct theinterference by one or more of the of the following measures e Reorient or relocate receiving antenna ncrease separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is connected e Consult your dealer or an experienced radio TV technician Any changes or modifications not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply within the Class B limits of Part 15 of FCC rules VCCI Statement J apan The VCCI statement similar to the FCC regulations is required in J apan CORB BARRARE EZR coBE LIBE uvcdgm naal WRZE COECEHBBRCOTRE TEE SEO ILS B E UL Tz TS RATER EUR EDGE GE EEG IER CVCCI SEIUGNASUCBoEzT USL kE he2724 7vtvUVaivXBWIHnELucctmicust S IRBEORMAEC CSC EL MdHHET AUR RAR BI HE TIEL ORL ORUO SL TFS
153. ware application Table 4 8 Parallel Menu Items HIGH SPEED YES NO The speed at which data is transmitted to the printer Es sets the Bi tronics parallel interface to run at a higher data rate supported by newer computers Hi sets the Bi tronics parallel interface to run at a slower speed compatible with older computers ADV FNCTNS ON OFF Choosing Ff enables bi directional parallel communication which allows your printer to send status readback messages to your computer Setting advance functions to amp H may slow personality switching Factory default U Jeued 040005 aly Buipuejsiepuf Understanding the Control Panel 4 13 Test Menu Test Menu items can be selected only from the printer s control panel You cannot change or override them from your software application See Testing Your Printer in Chapter 5 for detailed information about running printer tests and interpreting their results Additional information about test printouts appears in Chapter 6 PostScript Printing Table 4 9 Test Menu Items SELF TEST When SELF is displayed and you press the paner runs a self test during which it displays the message amp TEST and all control panel lights are lit During the printing portion of the self test the message amp TESTis displayed See Understanding the Self Test Printout in Chapter 5 CONT SELF TEST Prints continuous self test pages until you press sor Continuous Self Test
154. was not induded contact your software manufacturer If a driver is not yet available you could use an older HP Laser et printer driver such as the HP Laser et 4 or III printer driver until a newer driver becomes available H owever you may not be able to access the advanced features of your new printer without the proper driver Software For Your Printer 2 3 C Jo1uld INOA 104 o1e gJoS Software for the HP Laser et 4MV Printer In addition to the capabilities of the HP Laser et AV printer the HP Laser et 4MV printer comes with both the PCL and PostScript languages and connectivity features The HP Laser et 4MV printer comes with all the HP Laser et 4V software described earlier in this chapter plus the software listed on the following pages Software for the Macintosh The HP Laser et 4MV printer comes with software that installs the following Macintosh software on your computer s hard disk e HP Laser et Printer Driver and Guide e Bitmapped screen fonts e HP Laser et Utility and Guide HP Laser et Printer Driver and Guide The HP Laser et 4MV printer comes with printer driver for Macintosh computers an auto installation utility and an online printing guide Once you install this driver most of your printer s features are available from the Print Options dialog box Bitmapped Screen Fonts When you install the HP Laser et 4MV printer driver bitmapped screen fonts are automatically installed on your system
155. with 35 scalable Intellifont typefaces as well as 10 TrueType typefaces and one bitmapped line printer font that match the Windows 3 1 type offering You can scale TrueType typefaces within the printer Y ou also receive matching TrueT ype screen fonts for true WYSIWYG short for what you see is what you get Type samples appear in Figure 1 2 1 4 About Your Printer PCL Typefaces Intellifont Albertus Albertus Extrabold Antique Olive Antique Olive Italic Antique Olive Bold Clarendon Condensed 2 Che net Courier Courier Italic Courier Bold Courier Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett Letter Gothic Letter Gothic Italic Letter Gothic Bold L JOJULd JnOA noqy Marigold CG Omega CG Omega Italic CG Omega Bold CG Omega Bold Italic CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Univers Medium Condensed Univers Medium Condensed Italic Univers Bold Condensed Univers Bold Condensed Italic Line Printer 16 67 pitch 8 5 point only TrueType Arial Arial Italic Arial Bold Arial Bold Italic Symbol apxAEOGD Figure 1 2 Times New Roman Times New Roman Italic Times New Roman Bold Times New Roman Bold Italic Wingdings IR A c i About Your Printer 1 5 The HP Laser et 4MV Printer The HP Laser et 4MV printer offers all the features of the H
156. wngraded to a resolution of 600 dpi and page protect of legal WM MEM OCNFIG N A The printer did not have enough memory when switched on to support the previous settings for l O Buffering and or Resource Saving probably because you removed a memory SIMM or added a new personality SIMM You can check settings by printing a self test WM CHK MEM CNFIG O Buffering and or Resource Saving settings were altered when the printer was switched on because the printer did not have enough memory This usually occurs after memory has been removed from the printer You can check settings by printing a self test Adding additional memory should correct this problem WM personality MEM The Resource Saving memory area for the specified personality is full Press FULL to continue printing some data will be lost The current job will print but some resources downloaded fonts etc may not be saved If this error occurs frequently you may need to adjust Resource Saving settings A dearable warning appears if the printer detects a transient condition such as an invalid or uninstalled personality or lack of memory causes a temporary change in resolution A number of dearable warnings can appear while printing a job The printer will continue on line whilethe message is displayed Clear the message by pressing For information about eliminating the need to respond to clearable warning messages see under the Configuration Menu in Chapter
157. y until the menu you want appears 3 Press repeatedly until the item you want appears 4 Press repeatedly or hold down to scroll until the setting you want appears 5 Press to save your selection An asterisk appears next to your selection indicating it is now the default 6 Pres to place the printer back on line Remember When you change a control panel setting it changes for all installed languages such as PCL as well as for PostScript 6 4 PostScript Printing PostScript Menu When PostScript is installed a PostScript language menu is added to the control panel system of menus Table 6 1 PostScript Menu Items PRT PS ERRS OFF ON When this option is set to GH the printer prints a page that describes errors the PostScript interpreter encounters No PostScript error messages display on the control panel This page is useful if you are developing a PostScript technical application or troubleshooting a problem Otherwise leave this item set to OFF JAM RECOVER OFF ON Setting this item to amp causes the printer to reprint page s after recovering from a paper jam Factory default Menu Items Affected by PostScript Most PostScript menu items are similar to those for the PCL language Those that are different are listed in the following tables For menu items common to PostScript and PCL see Chapter 4 Understanding the Control Panel Table 6 2 Printing Menu Differences PAPER None T
158. your Printer or the online help files associated with the software for more information The commands in your software override control panel settings Use the control panel only to access printer features not supported by your software Some special tasks can only be performed from the printer s control panel See Chapter 5 Special Tasks If you use the PostScript language option see Chapter 6 PostScript Printing for additional information about the control panel Note for The following terms which you know from the Windows and Macintosh Windows interfaces have different meanings in this user s guide and Macintosh Control panelrefers to the printers control panel not to your computer Users screen Menu refers to a control panel key and to the menus of selectable items on the printer s control panel that you reach by pressing this key not to a menu you choose from your computer screen Understanding the Control Panel 4 1 Control Panel Layout The control panel consists of a 16 character display panel three indicator lights and eight keys three of which have alternate functions Figure 4 1 Indicator Lights The control panel s indicator lights are described in the following table The column furthest to the right includes an action only when an action is required When this indicator Looks like this Ready On Ready to print Flashing Print job in progress Let job finish
159. ypeface Pitch Point Escape Sequence Eont Font ID Courier Scale esc l esc ts0 OsOb4099T 1 000 CG Times Scale esc esc Ce 1p EEE VOs 0b4101T 1 004 CG Times Bold Scale esc I esc Ced pl vOs 3b4 101T 1 002 CG Times Italic Scale esc esc s 1 plis 0b4101T 1 003 CG Times Bold Italic Scale esc t esc GST plv s 3b4101T 1 004 CG Omega Scale esc kesc C1 pli v0s0b4 1 13T 1 005 CG Omega Bold Scale esc esc s 1p RBEBBIvOs 34 113T I 006 CG Omega Italic Scale esc esc Cs plv s0b4 113T 1 007 CG Omega Bold Italic Scale esc esc s 1pBillillivis3b4113T I 008 Corenet Scale esc esc s TpBBBIv150b4116T I 009 Clarendon Condensed Scale esc esc s1p ERI v4 s 5b4 140T 1 010 Fi Univers Medium Scale lt esc gt esc Cs pH V0s0b4 148T 1011 Univers Bold Scale lt esc gt esc s1pBi Os 3b4148T I 012 Univers Medium Italic Scale esc L esc s 1pEBBB v1s0b4 1487 ENT Univers Bold Italic Scale esc t esc s 1p v153b4 148T I 014 Univers Medium Condensed Scale esc esc s 1p llli v4ss0b4148T I 015 Univers Bold Condensed Scale esc esc s 1p vas 34 148T I 076 Univers Medium Condensed Italic Scale lt esc gt esc s 1pEIBBB v5 s0b4 148T 1 017 Univers Bold Condensed Italic Scale lt esc gt esc spilli v S254 148T I 018 Antique Olive Scale lt esc gt esc s 1 PRR v0s0b4 168T I 019 Antique Olive Bold Scale

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