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HP Laptop 405501-001 User's Manual

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1. 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 6 14 Maintenance and Service Guide Specifications Table 6 8 System Memory Map Size Memory Address System Function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 OO0FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4GB 08200000 FFFEFFFF Unused 64 KB FFFFOOOO FFFFFFFF System BIOS Maintenance and Service Guide Specifications Hardware DMA Table 6 9 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access con
2. 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 O3F Unused 02E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 O9F Unused OAO 0A1 Interrupt controller no 2 Maintenance and Service Guide Specifications Table 6 7 System I O Addresses Continued I O Address hex System Function shipping configuration OA2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Maintenance and Service Guide 6 13 Specifications Table 6 7 System I O Addresses Continued I O Address hex System Function shipping configuration
3. 4 5 4 6 Workstation Precautions 0 4 6 4 7 Grounding Equipment and Methods 4 6 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number 00 0 eee ee eee 5 1 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Computer for Disassembly 5 4 5 4 Hard Drive 2353s sen ee ee Pey eee eee 5 6 5 5 Computer Feet ieee Seek ea Aad 5 10 5 6 Memory Module 0 00005 5 11 5 7 Mini PCI Communications Module 5 14 58 RTG Battery wi n ena e a uea wea 2 eA 5 16 5 9 Optical Drives ck cg ie Se le Be Pe eee 5 17 5 10 Switch Cover 0 0 0 eee eee eee 5 19 5 11 Keyboard Frame 0 0 0 000005 5 21 SAZ LED Boards see tated einai bee he bY 5 25 5 13 Keyboard 0 0 eee eee eee 5 27 5 14 Display Assembly 00005 5 29 DLS TOD COVER ees ice beet She Bhd Shs Shea Soe 5 40 5 16 Bluetooth Module 00 5 48 5 17 System Board 0 0 00 cee ee eee 5 50 5 18 USB Audio Board 0 0 0 0005 5 58 5419 Heat Sink ieee sul nema aka nance henge ks 5 60 5 20 ProcessOPs s 6 2 5050s goss we bas ect aa Se oes 5 63 5 21 Fan Assembly enito eee eee ek 5 66 5 22 SPakers s ee e a ek Seer E bee Pee 5 69 5 23 PC Card Assembly 00 0 5 71 5 24 ExpressCard Assembly 5 74 Maintenance and Servi
4. Phillips PM2 5x6 0 Screw Locations Maintenance and Service Guide C 3 Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Continued MMI Color Qty Length Thread Black 15 6 0 mm 2 5 mm Where used 3 screws that secure the switch cover to the computer documented in Section 5 10 Head Width 6 0 mm Phillips PM2 5x6 0 Screw Locations C 4 Maintenance and Service Guide Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Continued aan Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used One screw that secures the display hinge support to the base enclosure documented in Section 5 17 Phillips PM2 5x6 0 Screw Location Maintenance and Service Guide C 5 Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Continued O hum Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used 3 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x6 0 Screw Locations C 6 Maintenance and Service Guide Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Continued O hum Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used 1 screw that secures the USB audio board to the base enclosure documented in Section 5 18 Phillips PM2 5x6 0 Screw Location Maintenance and Service Guide C 7 Screw Listing Table C 3 Phill
5. Removing the Hard Drive 5 8 Maintenance and Service Guide Removal and Replacement Procedures 7 Remove the four Phillips PM3 0x3 0 hard drive frame screws that secure the hard drive frame to the hard drive 8 Lift the hard drive straight up to remove it from the hard drive frame Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 407778 001 T l m Replacing the Computer Feet 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 6 Memory Module Memory Module Spare Part Number Information 1024 MB 403800 001 512 MB 403799 001 256 MB 407843 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two black Phillips PM2 5x5 0 screws that secure the memory Mini PCI module compartment cover to the computer 3 Lift the right side of the cover and swing it up and to the left and remove it Q The memory Mini PCI module compartment cover is included in the Plastics Kit spare part number 407778 001 Removing the Memory Mini PCI Module Compartment Cover Maintenance and Service Guide 5 11 Removal and Replacement Procedures 4 Loosen the two Phillips PM2
6. E Silver Phillips PM2 5x5 0 Screw E Phillips PM2 5x3 0 screw E Phillips PM2 0x6 0 Screw E Phillips PM2 0x4 0 Screw E Phillips PM2 0x3 0 Screw E Slotted M1 5x9 0 screw USB travel mouse 309674 001 USB digital drive 364727 001 Wired headset with volume control 371693 001 Maintenance and Service Guide 3 17 Illustrated Parts Catalog 3 8 Sequential Part Number Listing Table 3 7 Sequential Part Number Listing Spare Part Number Description 309674 001 USB travel mouse 364727 001 USB digital drive 371693 001 Wired headset with volume control 375759 001 All in one media cable 379452 001 Audio Y cable 2 392557 001 802 11b g WLAN Mini PCI communications module for use in North America 392557 002 802 11b g WLAN Mini PCI communications module for use in the rest of the world 393578 001 AMD Turion 64 ML 37 2 0 GHZz processor includes thermal paste 393579 001 AMD Turion 64 ML 40 2 2 GHz processor includes thermal paste 395744 001 AMD Turion 64 ML 32 1 8 GHz processor includes thermal paste 397922 001 Bluetooth wireless module includes Bluetooth module cable 403573 001 SD Memory Card 256 MB 403791 001 802 11a b g WLAN Mini PCI communications module for use in North America 403792 001 802 11a b g WLAN Mini PCI communications module for use in the rest of the world 403799 001 512 MB memory module 403800 001 1024 MB memory module Maintena
7. 4 USB port selected Connects optional USB devices models only 5 Optical drive Supports an optical disc such as a CD or DVD 6 RJ 11 modem jack Connects a modem cable not included 7 Power connector Connects the AC adapter cable Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 3 Rear Panel Components Table 1 3 Rear Panel Components Item Component Function 1 Wireless light On One or more internal wireless devices have been turned on To establish a wireless connection a wireless network must already be set up 2 Battery bay Holds a battery pack 3 Vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow Maintenance and Service Guide 1 9 Product Description The external components on the left side of the computer are shown below and described in Table 1 4 Left Side Components Table 1 4 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 2 Monitor port Connects an optional VGA mon
8. Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before rem
9. No Audio Check audio status after each change Part 2 1 Reseat docking device audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking device audio board 5 Replace backplane board 6 Replace 1 0 board Go to Flowchart 2 17 Nonfunctioning Device Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement Hi internal speakers HM Audio board if applicable 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System pugin power OS Loading Replace NIC If integrated NIC replace system board Device boots properly Device boots proper
10. O invent Maintenance and Service Guide HP Pavilion dv5000 Notebook PC Document Part Number 405501 001 January 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation AMD Sempron Turion and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion dv5000 Notebook PC First Edition January 2006 Document Part Number 405501 001 Contents 1 Product Description Te Reatures sd a2t2 pti A tiie otis A ie e 1 2 1 2 Resetting the Computer 0 1 4 1 3 Power Management 0 0 000
11. 1 To change the language press f2 md To view navigation information press f1 To return to the Computer Setup menu press esc 2 Select the File Security Tools or Advanced menu 3 To exit Computer Setup choose one of the following 4 To exit without saving any changes use the arrow keys to select File gt Ignore changes and exit and then follow the instructions on the screen 1 To exit and save all the settings you have entered use the arrow keys to select File gt Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and go into effect when the computer restarts Computer Setup Defaults To restore all settings in Computer Setup to the values that were set at the factory 1 Open Computer Setup by turning on or restarting the computer Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen 1 To change the language press f2 d To view navigation information press f1 2 Use the arrow keys to select File gt Restore defaults 3 Select the Restore Defaults check box 2 2 Maintenance and Service Guide Troubleshooting 4 To confirm the restoration press f10 5 Select File gt Save changes and exit and then follow the instructions on the screen When the computer restarts the factory settings are restored and any identification information you have entered is saved
12. documented in Section 5 17 Phillips PM2 5x 11 0 Screw Locations C 16 Maintenance and Service Guide Screw Listing Table C 6 Phillips PM2 0x4 0 Screw Head MMIII Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide C 17 Screw Listing Table C 6 Phillips PM2 0x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 22 4 0mm 2 0 mm 5 0 mm Where used 5 screws that secure the LED board to the keyboard frame documented in Section 5 14 Phillips PM2 0x4 0 Screw Locations C 18 Maintenance and Service Guide Screw Listing Table C 6 Phillips PM2 0x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm Where used 8 screws that secure the display hinges to the display panel documented in Section 5 14 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide C 19 Screw Listing Table C 6 Phillips PM2 0x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the wireless transceivers to the display enclosure documented in Section 5 14 Phillips PM2 0x4 0 Screw Locations C 20 Maintenance and Service Guide Screw Listin
13. 2 12 No OS Loading Hard Drive Part 3 Loading Hard Drive Part 3 Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS i tls and reboot Os loading from hard drive Virus on hard drive Clean virus Run SCANDISK and f check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors hard drive and follow be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from Reseat diskette drive RISER One Nonsystem disk message Go to Flowchart Boot from another device 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Enable drive and cold boot computer Y Reset the computer Refer to Is diskette 0s loading Bootable diskette in drive Check diskette for system files Try different diskette Nonsystem disk error 0s loading Install bootable diskette and reboot computer Replace the following components individual
14. 5x3 0 screws that secure the memory module shield to the computer 5 Lift the left side of the shield and swing it to the right until it is resting in an upright position Q The memory shield is included in the Bracket Kit spare part number 407820 001 Releasing the Memory Module Shield 5 12 Maintenance and Service Guide Removal and Replacement Procedures 6 Spread the retaining tabs on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer 7 Remove the memory module by pulling the module away from the socket at an angle Q Memory modules are designed with notches to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module Maintenance and Service Guide 5 13 Removal and Replacement Procedures 5 7 Mini PCl Communications Module Mini PCI Communications Module Spare Part Number Information 802 11a b g WLAN module for use in North America 403791 001 802 11a b g WLAN module for use in the rest of the world 403792 001 802 11b g WLAN module for use in North America 392557 001 802 11b g WLAN module for use in the rest of the world 392557 002 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini PCI module compartment cover Section 5 6 5 14 Maintenance and Service Guid
15. Guide Removal and Replacement Procedures 10 Release the zero insertion force ZIF connector to which the LED board cable is connected and disconnect the cable Disconnecting the LED Board Cable Maintenance and Service Guide 5 23 Removal and Replacement Procedures 11 Swing the keyboard frame forward until the assembly rests upside down on the palm rest 12 Release the ZIF connector to which the keyboard cable is attached and disconnect the keyboard cable 13 Remove the keyboard frame Removing the Keyboard Frame Reverse the above procedure to install the keyboard frame 5 24 Maintenance and Service Guide Removal and Replacement Procedures 5 12 LED Board LED Board Spare Part Number Information Q LED board spare part kits include the LED board cable For use with full featured models 407787 001 For use with defeatured models 407788 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Memory Mini PCI module compartment cover Section 5 6 b Switch cover Section 5 10 c Keyboard frame Section 5 11 2 Turn the keyboard frame upside down with the LED board toward you Maintenance and Service Guide 5 25 Removal and Replacement Procedures 3 Remove the five Phillips PM2 0x4 0 screws that secure the LED board to the keyboard frame 4 Remove the LED board Removing the LED Board Reverse the
16. Screw Location C 24 Maintenance and Service Guide Screw Listing Table C 7 Silver Phillips PM2 5x5 0 Screw Continued Head MMI Color Qty Length Thread Width Silver 6 5 0mm 2 5mm 5 0 mm Where used 3 screws that secure the top cover to the computer documented in Section 5 15 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide C 25 Screw Listing Table C 8 Phillips PM2 0x6 0 Screw MMII HILL Color Qty Length Thread Silver 1 6 0 mm 2 0 mm Where used Head Width 5 0 mm One screw that secures the keyboard frame to the computer documented in Section 5 11 Phillips PM2 0x6 0 Screw Location C 26 Maintenance and Service Guide Screw Listing Table C 9 Phillips PM2 0x3 0 Screw Head MMIII Color Qty Length Thread Width Silver 4 3 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the keyboard to the keyboard frame documented in Section 5 13 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide C 27 Screw Listing Table C 10 Phillips PM2 5x7 0 Screw MMII HILT Color Qty Length Thread Silver 14 7 0 mm 2 5mm Where used Head Width 5 0 mm 4 screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x7 0 Screw Locations C 28 Maintenance and Service Guide Screw Listing Table C 10 Phillips PM2 5x7 0 Screw Continued Head MMIII Color Qty Len
17. evaluation in the country where it will be used B 4 Maintenance and Service Guide C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws listed in this appendix are available in the Computer Screw Kit spare part number 407782 001 and the Display Screw Kit spare part number 407794 001 Table C 1 Phillips PM3 0x3 0 Screw Head MMII Color Qty Length Thread Width Black 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 4 Phillips PM3 0x3 0 Screw Locations Maintenance and Service Guide Cl Screw Listing Table C 2 Black Phillips PM2 5x5 0 Screw Head HILL Color Qty Length Thread Width Black 4 5 0 mm 2 5mm 6 0 mm 3 Slit Where used Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 Two screws that secure the memory Mini PCI module compartment cover to the computer screws are captured on the cover by C clips documented in Section 5 6 Black Phillips PM2 5x5 0 Screw Locations C 2 Maintenance and Service Guide Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used 2 screws that secure the hard drive to the computer documented in Section 5 4
18. fan cable from the system board 3 Remove the following screws One Phillips PM2 5x3 0 screw that secures the expansion port 2 bracket to the system board Two slotted M1 5x9 0 screws on each side of the expansion port 2 connector that secure the expansion port 2 bracket to the system board Two Phillips PM3 0x6 0 screws on each side of the external monitor connector that secure the fan assembly to the system board Removing the Fan Assembly Screws Maintenance and Service Guide 5 67 Removal and Replacement Procedures 4 Slide the expansion port bracket away from the system board 5 Remove the fan assembly Removing the Fan Assembly Reverse the above procedure to install the fan assembly 5 68 Maintenance and Service Guide Removal and Replacement Procedures 5 22 Speakers Speaker Spare Part Number Information Speakers 407784 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 Fan assembly Section 5 20 gt 7 mh Oo jis Maintenance and Service Guide 5 69 Removal and Replacement Procedures 2 Turn the system board top side up with the expa
19. illustrated includes 407794 001 E Phillips PM2 5x7 0 screws E Phillips PM2 0x4 0 screws E Rubber screw covers Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 4 Plastics Kit Table 3 3 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit includes 407778 001 1 Memory Mini PCI module compartment cover includes 2 captive screws secured by C clips 2 Hard drive cover includes 2 captive screws secured by C clips 3 Computer feet for use on base enclosure 6 4 Computer feet for use on 12 cell battery pack 5 ExpressCard slot bezel 6 PC Card slot bezel Maintenance and Service Guide Illustrated Parts Catalog 3 5 Cable Kit eet oO a Table 3 4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit includes 407774 001 1 TouchPad cable Bluetooth module cable USB audio board cable Modem connector and cable oy A O N Power connector and cable Maintenance and Service Guide 3 13 Illustrated Parts Catalog 3 6 Mass Storage Devices m CE 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives include frame and connector 5400 rpm 80 GB 407847 001 4200 rpm 120 GB 407848 001 4200 rpm 100 GB 407846 001 4200 rpm 80 GB
20. or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care
21. then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 7 d Switch cover Section 5 10 Keyboard assembly Section 5 11 mh Display assembly Section 5 14 5 40 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the two Phillips PM2 5x3 0 screws in the optical drive bay and the silver Phillips PM2 5x5 0 screw in the hard drive bay that secure the top cover to the computer Nf Removing the Top Cover Screws Part 1 Maintenance and Service Guide 5 41 Removal and Replacement Procedures 4 Remove the eight Phillips PM2 5x11 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 5 42 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer right side up with the front toward you 6 Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board Q The TouchPad cable is included in the Cable Kit spare part number 407774 001 Disconnecting the TouchPad Cable Maintenance and Service Guide 5 43 Removal and Replacement Procedures 7 Remove the seven Phillips PM2 5x11 0 screws that secure the top cover to the computer Removing the Top Cover Scre
22. 11 f Display assembly Section 5 14 g Top cover Section 5 15 5 48 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the Phillips PM2 0x4 0 screw that secures the Bluetooth module to the base enclosure 3 Remove the Bluetooth module from the base enclosure 4 Remove the Bluetooth module cable from the routing channel in the base enclosure 5 Disconnect the Bluetooth module cable from the Bluetooth module The Bluetooth module cable is included with the Bluetooth module and is also available in the Cable Kit spare part number 407774 001 Removing the Bluetooth module Reverse the above procedure to install the Bluetooth board Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 17 System Board System Board Spare Part Number Information For use with full featured models 407830 001 For use with defeatured models 407831 001 YQ When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board E Memory modules Section 5 6 Mini PCI communications module Section 5 7 RTC battery Section 5 8 Power connector and cable Section 5 17 Heat sink Section 5 19 Processor Section 5 20 Fan assembly Section 5 21 Fan assembly Section 5 22 PC Card assembly Section 5 23 1 Prepare the computer for disassembly Section 5 3 an
23. 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 17 Nonfunc tioning Device All drives working Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Keyboard pointing device working Go to Flowchart 2 20 No Network Modem Connection Connecting to network or modem Maintenance and Service Guide Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power N Go to Flowchart 2 4 No Power Part 3 Power up on AC power Power up Reset on AC power power Y Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and 1 Reseat the power cables in the docking either the lid switch or the main power device and at the AC outlet switch 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 10 Maintenance and S
24. 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between computer and computer display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart i 2 2 Video OK 2 No Vi Video OK Part 1 Check that computer is properly Try another seated in docking device external for bent pins on cable monitor and for monitor conne
25. 407774 001 Removing the Modem Connector and Cable Maintenance and Service Guide 5 57 Removal and Replacement Procedures 5 18 USB Audio Board USB Audio Board Spare Part Number Information Q USB audio boards include USB audio board cable For use with full featured models 407802 001 For use with defeatured models 407803 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 o p e 9 Keyboard assembly Section 5 11 Display assembly Section 5 14 a Top cover Section 5 15 g System board Section 5 17 5 58 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the Phillips PM2 5x6 0 screw that secures the USB audio board to the base enclosure 3 Remove the USB audio board from the base enclosure 4 Disconnect the USB audio board cable from the USB audio board Q The USB audio board cable is available in the Cable Kit spare part number 407774 001 Removing the USB Audio Board Reverse the above procedure to install the USB audio board Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 19 Heat Sink Heat Sink Spare Part Number Information Heat sink includes thermal paste 407818 001 Thermal paste 407817 001 1 Prepare the computer for disassembly Section 5 3 and then remov
26. 410053 001 4200 rpm 60 GB 407845 001 4200 rpm 40 GB 407844 001 2 Optical drives DVD RW and CD RW Double Layer Combo Drive 403806 001 with LightScribe DVD CD RW Double Layer Combo Drive with 407855 001 LightScribe DVD CD RW Combo Drive 407854 001 USB digital drive not illustrated 364727 001 Maintenance and Service Guide 3 15 Illustrated Parts Catalog 3 7 Miscellaneous Not Illustrated Table 3 6 Miscellaneous Not Illustrated Spare Part Information Spare Part Description Number All in one media cable 375759 001 Audio Y cable 2 379452 001 HP Remote Control Il 407313 001 Label Kit 407776 001 Power supply 65 watt 403810 001 Power cords For use in Australia 403811 011 Canada French Canada and the United States 40381 1 001 Denmark 40381 1 081 France Germany and Spain 40381 1 021 Israel 40381 1 BB1 The United Kingdom 40381 1 031 Switzerland 40381 1 111 Italy 40381 1 061 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Miscellaneous Not Illustrated Spare Part Information Continued Description Screw Kit includes the following screws refer to Spare Part Number 407782 001 Appendix C Screw Listing for more information on specifications and usage E Phillips PM3 0x6 0 Screw E Phillips PM3 0x3 0 screw E Phillips PM2 5x11 0 screw E Phillips PM2 5x7 0 Screw E Phillips PM2 5x6 0 screw E Black Phillips PM2 5x5 0 screw
27. 5 1 5 1 4 External Components 005 1 6 1 5 Design Overview 0 00 eee eee eee 1 20 2 Troubleshooting 2 1 Computer Setup 0 0 0 eee eee ee eee 2 1 Accessing Computer Setup 04 2 2 Computer Setup Defaults 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Tools Menu 2 5 Selecting from the Advanced Menu 2 6 2 2 Troubleshooting Flowcharts 2 7 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 04 3 1 3 2 Computer Major Components 3 2 3 3 Display Assembly Subcomponents 3 10 3 4 Plastics Kit 2 cee eee 3 12 3 9 Cable Kits scott en ty ibid te ca Mieke A ay 3 13 3 6 Mass Storage Devices 00 5 3 14 3 7 Miscellaneous Not Illustrated 3 16 3 8 Sequential Part Number Listing 3 18 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 000002 4 1 4 2 Service Considerations 004 4 2 Plastic Parts 225206 cihewar ada enw a doce a haes 4 2 Cables and Connectors 200 000 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions
28. 7843 001 256 MB 1 DIMM memory module 407844 001 4200 rpm 40 GB hard drive 407845 001 4200 rpm 60 GB hard drive 407846 001 4200 rpm 100 GB hard drive 407847 001 5400 rpm 80 GB hard drive 407848 001 4200 rpm 120 GB hard drive 407854 001 DVD CD RW Combo Drive 407855 001 DVD CD RW Double Layer Combo Drive with LightScribe 407857 001 Keyboard for use in The United States 407857 031 Keyboard for use in The United Kingdom 407857 041 Keyboard for use in Germany 407857 051 Keyboard for use in France 407857 061 Keyboard for use in Italy 407857 071 Keyboard for use in Spain Maintenance and Service Guide 3 2 Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407857 081 Keyboard for use in Denmark 407857 091 Keyboard for use in Norway 407857 111 Keyboard for use in Switzerland 407857 121 Keyboard for use in French Canada 407857 131 Keyboard for use in Portugal 407857 151 Keyboard for use in Greece 407857 A41 Keyboard for use in Belgium 407857 B31 Keyboard for use internationally 407857 B71 Keyboard for use in Sweden and Finland 407857 BB1 Keyboard for use in Israel 407864 001 Display Label Kit 410053 001 4200 rpm 80 GB hard drive 3 22 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement s
29. Audio output Line out 0 7 V rms level Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA 16 6 MB s mode 2 Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 7 Specifications Table 6 5 DVD RW and CD RW Double Layer Combo Drive Applicable disc Read Write DVD R DVD RW DVD ROM DVD 5 CD R and CD RW DVD 9 DVD 10 DVD 18 CD ROM DVD R and Mode 1 and 2 CD Digital Audio DVD RW CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um 6 8 Maintenance and Service Guide Specifications Table 6 5 DVD RW and CD RW Double Layer Combo Drive Continued Access time CD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output Audio out 0 7 Vrms level Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DV
30. D rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA 16 6 MB s mode 2 Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 9 Specifications Hardware IRQ Table 6 6 System Interrupts System Function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPl compliant system IRQ10 Realtek RTL8139 Family PCI fast Ethernet Controller 6 10 Maintenance and Service Guide Specifications Table 6 6 System Interrupts Continued IRQ11 TI OHCI 1394 host controller TI PC11410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9Y IRQ10 or none Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Maintenance and Service Guide 6 11 Specifications I O Address hex Table 6 7 System I O Addresses System Function shipping configuration
31. E Off press to turn on the computer E On press to enter hibernation E In standby briefly press to exit standby E In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 3 QuickLaunch buttons Launch default multimedia digital imaging or music applications 4 Wireless button Turns the wireless functionality on or off but does not create a wireless connection To establish a wireless connection a wireless network must already be set up 5 Wireless light On One or more internal wireless devices have been turned on To establish a wireless connection a wireless network must already be set up Volume down button Decreases system volume Volume mute button Mutes or restores volume Volume up button Increases system volume oO CO NIO Num lock light On Num lock is enabled Maintenance and Service Guide Product Description The computer TouchPad components are shown below and described in Table 1 7 TouchPad Components 1 16 Maintenance and Service Guide Product Description Table 1 7 TouchPad Components Item Component Function 1 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions
32. Kit spare part numbers 407796 001 22 If it is necessary to replace the display hinges remove the four Phillips PM2 0x4 0 screws that secure each hinge to the display panel 23 Remove the display hinges Removing the Display Hinges 5 38 Maintenance and Service Guide Removal and Replacement Procedures 24 Remove the Phillips PM2 0x4 0 screws that secure the left and right wireless antenna transceivers to the display enclosure 25 Release the retention tabs built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure 26 Detach the wireless antenna transceivers from the display enclosure 27 Remove the wireless antenna transceivers and cables The wireless antenna transceivers and cables are available in the Wireless Antenna Kit spare part number 407791 001 t T l l gt D Removing the Wireless Antenna Transceivers and Cables Reverse the above procedure to reassemble and install the display assembly Maintenance and Service Guide 5 39 Removal and Replacement Procedures 5 15 Top Cover Top Cover and Base Enclosure Spare Part Number Information Top cover includes TouchPad 407822 001 TouchPad bracket 407811 001 Base enclosure for use with full featured models 407813 001 Base enclosure for use with defeatured models 407814 001 1 Prepare the computer for disassembly Section 5 3 and
33. Selecting from the File Menu Select System Information Table 2 1 File Menu To Do This E View identification information about the computer and any battery packs in the system E View specification information about the processor memory and cache size video revision keyboard controller version and system ROM Save to floppy Save system configuration settings to a diskette Restore to floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session Then exit and restart the computer Save changes and exit Save changes entered during the current session Then exit and restart the computer The changes you save are to into effect when the computer restarts Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Security Menu Table 2 2 Security Menu Select Administrator password To Do This Enter change or delete an HP Administrator password Power on password Enter change or delete a power on password Password options E Enable Disable stringent security E Enable Disable required password on restart DriveLock passwords Enable disable DriveLock change a DriveLock user or master password DriveLock Settin
34. above procedure to install the LED board 5 26 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Keyboard Keyboard Spare Part Number Information Belgium 407857 A41 Italy 407857 061 Denmark 407857 081 Norway 407857 091 France 407857 051 Portugal 407857 131 French Canada 407857 121 Spain 407857 071 Germany 407857 041 Sweden Finland 407587 B71 Greece 407857 151 Switzerland 407857 111 International 407857 B31 The United Kingdom 407857 031 Israel 407857 BB1 The United States 407857 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the switch cover Section 5 10 3 Remove the keyboard frame Section 5 11 4 Turn the keyboard assembly upside down with the LED board toward you Maintenance and Service Guide 5 27 Removal and Replacement Procedures 5 Remove the four Phillips PM2 0x3 0 screws that secure the keyboard to the keyboard frame 6 Remove the tabs on the bottom of the keyboard from the slots in the keyboard frame 7 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard 5 28 Maintenance and Service Guide Removal and Replacement Procedures 5 14 Display Assembly Display Assembly Spare Part Number Information Display assemblies include display cable wireless antenna boards and antenna cables 15 4 inch WXGA with BrightView 407841 001 15 4 inch WXGA with antiglare 407839 001 1 Prepar
35. are part number 3 5 3 20 5 71 PC Card eject button 1 11 PC Card slot 1 11 PC Card slot bezel illustrated 3 12 plastic parts 4 2 Plastics Kit components 3 12 spare part number 3 5 3 12 3 19 pointing device troubleshooting 2 27 power button 1 15 power connector 1 8 power connector cable illustrated 3 13 removal 5 56 power cord set requirements B 2 spare part numbers 3 16 3 19 power light 1 7 1 14 power management features 1 5 Maintenance and Service Guide Index 5 Index power supply spare part number 3 16 3 19 power troubleshooting 2 10 precautions DVD CD RW Combo Drive 4 3 DVD RW and CD RW Double Layer Combo Drive 4 3 DVD RW and CD RW Double Layer Combo Drive with LightScribe 4 3 hard drive 4 3 optical drive 4 3 processor removal 5 63 spare part numbers 3 7 3 18 3 21 5 63 Q QuickLaunch buttons 1 15 R remote control spare part number 3 16 3 19 removal replacement preliminaries 4 1 procedures 5 1 right side components 1 8 RJ 11 jack location 1 8 pin assignments A 5 RJ 45 jack location 1 10 pin assignments A 4 RTC battery removal 5 16 spare part number 3 9 3 20 5 16 Rubber Pad Kit spare part numbers 3 19 S Screw Kit contents C 1 spare part numbers 3 11 3 17 3 19 5 32 C 1 screw listing C 1 SD Memory Card spare part numbers 3 9 3 18 3 19 security cable slot 1 10 serial number 3 1 5 1 service considerations 4 2 speake
36. bly from the system board Removing the PC Card Assembly Reverse the above procedures to install the PC Card assembly Maintenance and Service Guide 5 73 Removal and Replacement Procedures 5 24 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 407809 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 gt a mh Oo 5 74 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Remove the two PM2 0x4 0 screws that secure the ExpressCard assembly to the system board Removing the ExpressCard Assembly Screws Maintenance and Service Guide 5 75 Removal and Replacement Procedures 4 Turn the system board top side up with the expansion port 2 toward you 5 Remove the ExpressCard assembly from the system board Removing the ExpressCard Assembly Reverse the above procedures to install the ExpressCard assembly 5 76 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specification
37. ce Guide v Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide 1 Product Description The HP Pavilion dv5000 Notebook PC offers advanced modularity Mobile AMD Sempron and AMD Turion 64 Mobile Technology processors and extensive multimedia support HP Pavilion dv5000 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 D Features Numerous references are made throughout this Maintenance and Service Guide to full featured and defeatured computer models A model is considered to be full featured if it has 3 Universal Serial Bus ports and the following components E PC Card slot E IEEE 1394 port E Digital Media Slot A model is considered to be defeatured if it has only two Universal Serial Bus ports and none of the components listed above E AMD Turion 64 ML 40 2 2 GHz ML 37 2 0 GHz ML 34 1 8 GHz ML 32 1 8 GHz processors all with 1 GB L2 cache or AMD Sempron M3300 2 0 GHz or M3000 1 8 GHz processors with 512 MB L2 cache E 15 4 inch WXGA TFT 1280 x 800 display with antiglare or BrightView varying by computer model 120 100 80 60 or 40 GB high capacity hard drive varying by computer model E 256 MB DDR1 synchronous DRAM SDRAM at 333 MHz expandable to 2 0 GB E Microsoft Windows XP Home Ed
38. crew size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer for Disassembly Battery pack 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 2 to remove the hard drive 4 to disassemble the hard drive 5 5 Computer Feet 0 5 6 Memory Module 2 loosened to remove the memory Mini PCI module compartment cover 2 loosened to release the memory shield 5 7 Mini PCI Communications 0 Module A To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 8 RTC Battery 0 5 2 Maintenance and Service Guide Removal and Rep
39. ction Internal and external video OK Video OK Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet Check voltage Reinstall setting on docking computer into device docking device Reset monitor cable connector at Docking docking device device operating Docking device operating Test replacement docking device with N new computer Remove computer replace docking device Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 17 Troubl
40. d then remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 oP ae 9 Keyboard assembly Section 5 11 Display assembly Section 5 14 mh Top cover Section 5 15 g Bluetooth module Section 5 16 5 50 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer right side up with the front toward you 3 Press in on the ExpressCard slot bezel to release it 4 Remove the ExpressCard slot bezel The ExpressCard slot bezel is included in the Plastics Kit spare part number 407778 001 winti a Ww Removing the ExpressCard Slot Bezel Maintenance and Service Guide 5 51 Removal and Replacement Procedures 5 Remove the PM2 5x6 0 screw that secures the display hinge support to the base enclosure 6 Remove the display hinge support 7 Remove the power connector from the clip in the base enclosure 8 Remove the power connector cable from the clips in the base enclosure Q The display hinge support is included in the Bracket Kit spare part number 407820 001 Removing the Display Hinge Support and Power Connector 5 52 Maintenance and Service Guide Removal and Replacement Procedures 9 Disconnect the USB audio board cable and modem cable from the system board C Disconnecting the Modem and USB Audio Board Cables Maintenance and Service Guide 5 53 R
41. e Removal and Replacement Procedures Q Before disconnecting the antenna cables make note of which cable is attached to which antenna clip on the Mini PCI communications card 3 Disconnect the auxiliary and main antenna cables from the Mini PCI communications module 4 Spread the two retaining tabs on each side of the Mini PCI socket to release the Mini PCI communications module The edge of the module opposite the socket rises away from the computer 5 Remove the Mini PCI communications module by pulling the module away from the socket at an angle Q Mini PCI communications modules are designed with notches to prevent incorrect installation into the Mini PCI module socket Removing a Mini PCI Communications Module Reverse the above procedure to install a Mini PCI communications module Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 8 RTC Battery RTC Battery Spare Part Number Information RTC battery includes 2 sided tape 407816 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini PCI module compartment cover Section 5 6 3 Remove the Mini PCI communications module Section 5 7 4 Remove the RTC battery from the socket on the system board Removing the RTC Battery Reverse the above procedure to install an RTC battery 5 16 Maintenance and Service Guide Removal and Replacement Procedures 5 9 Opt
42. e Number _ Koea EK 4 The Netherlands KEA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for
43. e and Service Guide Removal and Replacement Procedures b Slide the battery pack release latch to the left The battery pack disengages from the computer c Lift the front edge of the battery pack and swing it back to remove it Removing the Battery Pack Reverse the above procedure to install the battery pack Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information 5400 rpm 80 GB 407847 001 4200 rpm 120 GB 407848 001 4200 rpm 100 GB 407846 001 4200 rpm 80 GB 410053 001 4200 rpm 60 GB 407845 001 4200 rpm 40 GB 407844 001 1 Prepare the computer for disassembly refer to Section 5 3 5 6 Maintenance and Service Guide Removal and Replacement Procedures 2 Loosen the two black Phillips PM2 5x5 0 screws that secure the hard drive cover to the computer 3 Lift the left edge of the hard drive cover and swing it up and to the right and remove it The hard drive cover used on Pavilion models is included in the Plastics Kit spare part number 407778 001 Removing the Hard Drive Cover Maintenance and Service Guide 5 7 Removal and Replacement Procedures 4 Remove the two Phillips PM2 5x6 0 hard drive retention screws that secure the hard drive to the computer 5 Slide the hard drive to the right to disconnect if from the system board 6 Remove the hard drive from the hard drive bay
44. e the computer for disassembly Section 5 3 2 Remove the memory Mini PCI module compartment cover Section 5 6 3 Disconnect the wireless antenna cables from the Mini PCI communications module Section 5 7 Maintenance and Service Guide 5 29 Removal and Replacement Procedures 4 Remove the switch cover Section 5 10 5 Remove the keyboard frame Section 5 11 6 Remove the keyboard Section 5 13 7 Disconnect the display cable from the system board 8 Remove the wireless antenna cables from the clips in the top cover Disconnecting the Display and Wireless Antenna Cables 5 30 Maintenance and Service Guide Removal and Replacement Procedures CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 9 Remove the four Phillips PM2 5x7 0 screws that secure the display assembly to the computer 10 Lift the display assembly straight up and remove it Removing the Display Assembly Maintenance and Service Guide 5 31 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit includes 407792 001 E Display bezel E Display enclosure E Display release latch actuator and hooks Display Hinge Kit 407796 001 Display inverter board 407800 001 Display Panel Kit
45. e the following components a Hard drive Section 5 4 Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 s Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 n mho 5 60 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Remove the four Phillips PM2 5x6 0 screws that secure the heat sink to the system board 4 Remove the heat sink Q Due to the adhesive quality of the thermal paste located between the fan assembly and processor it may be necessary to move the fan assembly from side to side to detach the it from the processor Removing the Heat Sink Maintenance and Service Guide 5 61 Removal and Replacement Procedures D The thermal paste should be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled Thermal paste is included with all heat sink and processor spare part kits as Replacing the Thermal Paste Reverse the above procedure to install the fan assembly 5 62 Maintenance and Service Guide Removal and Replacement Procedures 5 20 Processor Q The computer may be equipped wit
46. ecifications 6 12 interrupt specifications 6 10 K keyboard removal 5 27 spare part numbers 3 3 3 21 3 22 5 27 troubleshooting 2 26 keyboard components 1 12 keyboard frame removal 5 21 spare part number 3 3 3 19 5 21 keypad keys 1 13 L Label Kit spare part number 3 16 3 19 LED board removal 5 25 spare part numbers 3 3 3 19 5 25 left side components 1 9 1 10 M mass storage devices spare part numbers 3 14 media cable spare part number 3 16 3 18 memory map specifications 6 15 memory module removal 5 11 spare part numbers 3 9 3 18 3 21 5 11 memory shield removal 5 12 Index 4 Maintenance and Service Guide Index memory Mini PCI module compartment cover illustrated 3 12 location 1 19 removal 5 11 microphone jack pin assignments A 2 Mini PCI communications module removal 5 14 spare part numbers 3 9 3 18 5 14 modem connector and cable illustrated 3 13 removal 5 57 modem jack location 1 8 pin assignments A 5 modem troubleshooting 2 28 network jack location 1 10 pin assignments A 4 network troubleshooting 2 28 nonfunctioning device troubleshooting 2 16 2 25 num lock key 1 13 num lock light 1 15 O optical drive location 1 8 1 18 OS loading problems 2 22 precautions 4 3 removal 5 17 spare part numbers 3 5 3 15 5 17 specifications 6 6 optical drive bracket removal 5 18 P packing precautions 4 5 PC Card assembly removal 5 71 sp
47. emoval and Replacement Procedures 10 Remove the two Phillips PM2 5x11 0 screws and the three Phillips PM2 5x6 0 screws that secure the system board to the base enclosure 11 Remove the ExpressCard bracket Q The ExpressCard bracket is included in the Bracket Kit spare part number 407820 001 Removing the System Board Screws 5 54 Maintenance and Service Guide Removal and Replacement Procedures 12 Use the optical drive connector to lift the right side of the system board until it is clear of the base enclosure 13 Slide the system board to the right at an angle and remove it Removing the System Board Maintenance and Service Guide 5 55 Removal and Replacement Procedures 14 If it is necessary to replace the power connector cable turn the system board upside down with the expansion port 2 docking connector toward you 15 Disconnect the power connector cable from the system board 16 Remove the power connector cable Q The power connector cable is available in the Cable Kit spare part number 407774 001 Removing the Power Connector Cable 5 56 Maintenance and Service Guide Removal and Replacement Procedures 17 If it is necessary to replace the modem connector and cable remove the modem connector and cable from the clips and routing channel in the base enclosure The modem connector and cable is available in the Cable Kit spare part number
48. emove all screw covers and screws that secure the display bezel to the display assembly j am om f 9 o Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel Removing the Display Bezel D 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all LCD panel cables from the display inverter board and remove the inverter board Removing the Display Inverter Board Maintenance and Service Guide D 5 Display Component Recycling 5 Remove all screws that secure the LCD panel to the display enclosure 6 Remove the LCD panel from the display enclosure j Removing the LCD Panel D 6 Maintenance and Service Guide Display Component Recycling 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws Maintenance and Service Guide D 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame from the display panel Removing the LCD Panel Frame D 8 Maint
49. emoving connectors or test equipment 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries mM When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packa
50. enance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 T l l l l l l l oo Removing the Backlight Cover Maintenance and Service Guide D 9 Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables from the clip in the LCD panel Releasing the Backlight Cables D 10 Maintenance and Service Guide Display Component Recycling 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame Maintenance and Service Guide D 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight D 12 Maintenance and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the LCD rear panel 21 Release the LCD panel from the LCD rear panel 22 Release the tape that secures the LCD panel to the LCD rear panel Releasing the LCD Panel Maintenance and S
51. er 3 5 3 15 3 19 5 17 specifications 6 8 E electrostatic discharge 4 4 4 8 expansion port 2 1 11 ExpressCard assembly removal 5 74 spare part number 3 5 3 20 5 74 ExpressCard bracket removal 5 54 ExpressCard slot 1 8 ExpressCard slot bezel illustrated 3 12 removal 5 51 external monitor port location 1 10 pin assignments A 3 F fi to f12 keys 1 13 fan assembly removal 5 66 spare part number 3 7 3 20 5 66 features 1 2 feet illustrated 3 12 locations 5 10 flowcharts troubleshooting no audio 2 23 2 24 no network modem connection 2 28 no OS loading 2 17 no OS loading from diskette drive 2 21 no OS loading from hard drive 2 18 2 19 2 20 no OS loading from optical drive 2 22 no power 2 10 2 12 2 13 no video 2 14 2 15 nonfunctioning device 2 25 nonfunctioning docking device 2 16 nonfunctioning keyboard 2 26 nonfunctioning pointing device 2 27 fn key 1 13 front components 1 6 Maintenance and Service Guide Index 3 Index G grounding equipment and methods 4 6 H hard drive OS loading problems 2 18 precautions 4 3 removal 5 6 spare part numbers 3 9 3 15 3 21 3 22 5 6 specifications 6 4 hard drive bay 1 19 hard drive cover illustrated 3 12 removal 5 7 headphone jack pin assignments A 1 headset spare part number 3 17 3 18 heat sink removal 5 60 spare part number 3 7 3 20 5 60 HP remote control spare part number 3 16 l I O address sp
52. ervice 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO screwdriver Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool Maintenance and Service Guide 4 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed
53. ervice Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power Part 4 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Check Power on computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter
54. ervice Guide D 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel D 14 Maintenance and Service Guide 1394 port 1 11 A all in one media cable spare part number 3 16 3 18 arrow keys 1 13 audio troubleshooting 2 23 audio Y cable 2 spare part number 3 16 3 18 audio in jack location 1 8 pin assignments A 2 audio out jack location 1 8 pin assignments A 1 B base enclosure spare part numbers 3 9 3 20 5 40 battery bay 1 9 1 18 battery light 1 7 battery pack removal 5 4 spare part numbers 3 9 3 21 5 4 battery release latch 1 18 Index Bluetooth module removal 5 48 spare part number 3 7 3 18 5 48 Bluetooth module cable illustrated 3 13 removal 5 49 bottom components 1 18 Bracket Kit contents 3 7 spare part number 3 7 3 20 C Cable Kit components 3 13 spare part number 3 5 3 13 3 19 cables service considerations 4 2 caps lock key 1 13 caps lock light 1 14 components bottom 1 18 front 1 6 keyboard 1 12 Maintenance and Service Guide Index 1 Index left side 1 9 1 10 right side 1 8 top 1 14 1 16 computer feet illustrated 3 12 locations 5 10 Computer Setup Advanced Menu 2 6 File Menu 2 3 overview 2 1 Security Menu 2 4 Tools Menu 2 5 Computer Setup defaults 2 2 computer specifications 6 1 connector pin assignments audio in A 2 audio out A 1 external
55. eshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Sag Flowchart from Check the setup diskette 2 ie utility for correct mele order Diskette Drive Change boot priority through foni the setup utility hard drive and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Reseat Loading Hard Drive Part 1 hard drive 1 Replace hard drive Disc or diskette in drive 2 Replace system board Hard drive accessible Remove disc or diskette and reboot Run FDISK Create partition and then format hard drive to bootable C prompt Boot from hard drive Hard drive partitioned Go to Flowchart 2 13 No OS Format hard drive Hard drive and bring to formatted a bootable C prompt Boot from diskette drive Loading Diskette Drive Hard drive accessible Load OS using Computer Operating System disc booted if applicable Go to Flowchart 2 12 No OS Go to Flowchart
56. g Table C 6 Phillips PM2 0x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm Where used One screw that secures the Bluetooth module to the display hinge support documented in Section 5 16 Phillips PM2 0x4 0 Screw Location Maintenance and Service Guide C 21 Screw Listing Table C 6 Phillips PM2 0x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm Where used Two screws that secure the PC Card assembly to the system board documented in Section 5 23 Two screws that secure the ExpressCard assembly to the system board documented in Section 5 24 o i l l l RE pa ewe D Phillips PM2 0x4 0 Screw Locations R i ae _ e a C 22 Maintenance and Service Guide Screw Listing Table C 7 Silver Phillips PM2 5x5 0 Screw Head MMIII Color Qty Length Thread Width Silver 6 5 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 5 10 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide C 23 Screw Listing Table C 7 Silver Phillips PM2 5x5 0 Screw Continued Head MMIII Color Qty Length Thread Width Silver 6 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover to the computer documented in Section 5 15 Silver Phillips PM2 5x5 0
57. ges Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 1 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are as many 100 screws in 12 different sizes that may have to be removed replaced or loosened when servicing the computer Make special note of each s
58. gs are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card Security Enable disable power on support for smart cards This feature is supported by select smart card readers only Embedded Security E Enable Disable the embedded security chip E Restore embedded security chip to factory settings E Enable Disable power on authentication support E Enable Disable automatic DriveLock E Reset power on authentication credential Embedded Security settings are accessible only if the computer is equipped with an embedded security chip Device security Enable Disable devices in the system Enable NIC for inclusion in MultiBoot System IDs Enter user defined identification values 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Tools Menu Select HDD Self Test options Table 2 3 Tools Menu To Do This Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the computer Memory Check E Run a self test on memory modules in the computer E View information about memory modules installed in the computer Maintenance and Service Guide 2 5 Troubleshooting Selecting from the Advanced Menu Select Language or press f2 Table 2 4 Advanced Menu To Do This Change the Computer Setup language Boo
59. gth Thread Width Silver 14 7 0 mm 2 5mm 5 0 mm Where used 8 screws that secure the display bezel to the display enclosure documented in Section 5 14 Phillips PM2 5x7 0 Screw Locations Maintenance and Service Guide C 29 Screw Listing Table C 10 Phillips PM2 5x7 0 Screw Continued MMITAN Color Qty Length Thread Silver 14 7 0 mm 2 5 mm Where used Head Width 5 0 mm 2 screws that secure the display panel to the display enclosure documented in Section 5 14 l l l l l Phillips PM2 5x7 0 Screw Locations C 30 Maintenance and Service Guide Screw Listing Table C 11 Slotted SM1 5x9 0 Screw O Head MMIII Color Qty Length Thread Width Silver 2 9 0 mm 1 5mm 2 0 mm Where used 2 screws that secure the expansion port 2 bracket and fan assembly to the system board documented in Section 5 21 Slotted SM1 5x9 0 Screw Locations Maintenance and Service Guide C 31 Screw Listing Table C 12 Phillips PM3 0x6 0 Screw a Head TIL Color Qty Length Thread Width Black 2 6 0 mm 3 0 mm 5 0 mm SUI m Where used 2 screws that secure the fan assembly to the system board documented in Section 5 21 Phillips PM3 0x6 0 Screw Locations C 32 Maintenance and Service Guide D Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this componen
60. h a processor socket that features either a locking screw or a release arm Both types of sockets are documented in this section Processor Spare Part Number Information Q All processor spare part kits include thermal paste AMD Turion 64 ML 40 2 2 GHz 393579 001 AMD Turion 64 ML 37 2 0 GHz 393578 001 AMD Turion 64 ML 34 1 8 GHz 407836 001 AMD Turion 64 ML 32 1 8 GHz 395744 001 AMD Sempron M3300 2 0 GHz 407837 001 AMD Sempron M3000 1 8 GHz 407838 001 Thermal paste 407817 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 s Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 Heat sink Section 5 19 Sn mho jio Maintenance and Service Guide 5 63 Removal and Replacement Procedures Q Steps 2 and 3 apply to processor sockets equipped with a locking screw Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm 2 Use a flat bladed screwdriver to turn the processor locking screw one quarter turn counterclockwise until you hear a click 3 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned in the
61. ical Drive Optical Drive Spare Part Number Information DVD RW and CD RW Double Layer Combo Drive with 403806 001 LightScribe DVD CD RW Double Layer Combo Drive with LightScribe 407855 001 DVD CD RW Combo Drive 407854 001 1 Prepare the computer for disassembly Section 5 3 2 Position the computer with the left side toward you 3 Remove the Phillips PM2 5x11 0 screw that secures the optical drive to the computer 4 Push the rear edge of the optical drive to disconnect the drive from the system board 5 Remove the optical drive Removing the Optical Drive Maintenance and Service Guide 5 17 Removal and Replacement Procedures 6 If it is necesary to replace the optical drive bracket remove the two Phillips PM2 0x4 0 screws that secure the bracket to the optical drive 7 Remove the optical drive bracket Removing the Optical Drive Bracket Reverse the above procedure to install an optical drive 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 10 Switch Cover Switch Cover Spare Part Number Information For use with full featured models 407825 001 For use with defeatured models 407826 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the following screws Two Phillips PM2 5x11 0 screws Three Phillips PM2 5x6 0 screws Two silver Phillips PM2 5x5 0 screws Removing the Switch Cover Screws Maintenance and Service G
62. includes display panel cable E 15 4 inch WXGA with BrightView 407799 001 E 15 4 inch WXGA antiglare 407798 001 Wireless Antenna Kit includes cable and transceivers 407791 001 Display Label Kit not illustrated 407864 001 Display Screw Kit not illustrated includes 407794 001 E Phillips PM2 5x7 0 screws E Phillips PM2 0x4 0 screws E Rubber screw covers 5 32 Maintenance and Service Guide Removal and Replacement Procedures 11 Remove the eight rubber screw covers and and the eight Phillips PM2 5x7 0 screws that secure the display bezel to the display assembly Q The rubber screw covers are included in the Display Screw Kit spare part number 407794 001 The four rubber screw covers on the top edge of the display bezel are thicker than the four rubber screw covers on the bottom edge of the display bezel O i aj eee ee ee a ff Removing the Display Bezel Screws Maintenance and Service Guide 5 33 Removal and Replacement Procedures Q The display bezel and display enclosure are available in the Display Plastics Kit spare part number 407792 001 12 Flex the inside edges of the left and right sides and the top and bottom sides of the display bezel until the bezel disengages from the display enclosure 13 Remove the display bezel Removing the Display Bezel 5 34 Maintenance and Service Guide Removal and Replacement Procedures 14 D
63. ips PM2 5x6 0 Screw Continued aan Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used 4 screws that secure the heat sink to the system board documented in Section 5 19 Phillips PM2 5x6 0 Screw Locations C 8 Maintenance and Service Guide Screw Listing Table C 3 Phillips PM2 5x6 0 Screw Continued aan Head MMIII Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm Where used One screw that secures the speakers to the system board documented in Section 5 22 Phillips PM2 5x6 0 Screw Location Maintenance and Service Guide C 9 Screw Listing Table C 4 Phillips PM2 5x3 0 Screw ju Head MMIII Color Qty Length Thread Width Black 5 3 0 mm 2 5 mm 6 0 mm Where used 2 screws that secure the memory shield to the computer documented in Section 5 6 Phillips PM2 5x3 0 Screw Locations C 10 Maintenance and Service Guide Screw Listing Table C 4 Phillips PM2 5x3 0 Screw Continued m Head MMIII Color Qty Length Thread Width Black 5 3 0 mm 2 5 mm 6 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x3 0 Screw Locations Maintenance and Service Guide C 11 Screw Listing Table C 4 Phillips PM2 5x3 0 Screw Continued MMI Color Qty Length Thread Black 5 3 0 mm 2 5 mm Where used Head Width 6 0 mm One screw that secu
64. isconnect the following cables Display panel cable Wireless light cable Display inverter board cable Disconnecting the Display Panel Cables Maintenance and Service Guide 5 35 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Panel Kit includes display panel cable E 15 4 inch WXGA with BrightView 407799 001 E 15 4 inch WXGA antiglare 407798 001 Display inverter board 407800 001 15 Remove the two Phillips PM2 5x7 0 screws that secure the display panel to the display enclosure 16 Remove the display panel and inverter board Removing the Display Panel and Inverter Board 5 36 Maintenance and Service Guide Removal and Replacement Procedures Q The display release hook arm and spring are available in the Display Hinge Kit spare part number 407796 001 17 If it is necessary to replace the display release hook arm slide and hold the arm to the right 18 Slide the right side of the arm forward until it clears the tab on the display enclosure 19 Lift the arm out of the display enclosure 20 Detach the display release hook arm spring from the tab on the display enclosure 21 Remove the display release hook arm Removing the Display Release Hook Arm Maintenance and Service Guide 5 37 Removal and Replacement Procedures zB The display hinges are available in the Display Hinge
65. ith BrightView displays 407800 001 Display inverter board 407802 001 USB audio board for use with full featured computers 407803 001 USB audio board for use with defeatured computers 407807 001 Fan assembly 407809 001 ExpressCard assembly 40781 1 001 TouchPad bracket 407813 001 Base enclosure for use with full featured computers 407814 001 Base enclosure for use with defeatured computers 407816 001 RTC battery includes 2 sided tape 407817 001 Thermal paste 407818 001 Heat sink 407820 001 Bracket Kit 407822 001 Top cover 407825 001 Switch cover for use with full featured computers 407826 001 Switch cover for use with defeatured computers 407829 001 PC Card assembly 407830 001 System board for use with defeatured computers 407831 001 System board for use with defeatured computers 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407834 001 6 cell 4 0 Amp hour battery pack 407835 001 12 cell 8 8 Amp hour battery pack 407836 001 AMD Turion 64 ML 34 1 8 GHz processor includes thermal paste 407837 001 AMD Sempron M3000 1 8 GHz processor includes thermal paste 407838 001 AMD Sempron M3300 2 0 GHz processor includes thermal paste 407839 001 15 4 inch WSGA antiglare display assembly 407841 001 15 4 inch WSGA display assembly with BrightView 40
66. ition or Windows XP Professional varying by computer model E Full size Windows keyboard with embedded numeric keypad E TouchPad pointing device including dedicated vertical scroll region E Integrated 10Base T 100Base TX Ethernet local area network LAN network interface card NIC with RJ 45 jack E Integrated high speed 56K modem with RJ 11 jack E Integrated wireless support for Mini PCI IEEE 802 1 1a b g WLAN device Maintenance and Service Guide Product Description Support for one Type I or Type II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards Support for ExpressCard slot External 65 watt AC adapter with 3 wire power cord 12 or 6 cell Li Ion battery pack Stereo speakers Volume up volume mute and volume down buttons Support for the following optical drives LY DVD RW and CD RW Double Layer Combo Drive with LightScribe LY DVD RW and CD RW Double Layer Combo Drive d DVD CD RW Combo Drive E Connectors Audio in microphone Audio out headphone Digital Media Slot select models only Expansion port 2 ExpressCard slot External monitor IEEE 1394 select models only PC Card select models only Power RJ 11 modem RJ 45 network S Video out Universal Serial Bus USB v 2 0 2 or 3 ports varying by computer model UovovvvovvoUoOHOeOUe oU Maintenance and Service Guide 1 3 Product Description 1 2 Resetting the Computer If the computer y
67. itor or projector 3 S Video out jack Connects the video function of an optional S Video device such as a television VCR or video capture card 4 RJ 45 network jack Connects a network cable not included 1 10 Maintenance and Service Guide Product Description Table 1 4 Left Side Components Continued Item Component 5 Expansion port 2 Function Connects the computer to an optional docking device The computer has only one expansion port The term expansion port 2 describes the type of expansion port 6 USB ports 2 Connect optional USB devices 7 1394 port 4 pin selected models only Connects an optional 1394a device such as a scanner a digital camera ora digital camcorder 8 Digital Media Slot light On An optional digital card is being selected models only accessed 9 Digital Media Slot Supports the following optional digital selected models only cards SD Secure Digital Memory Card SD I O Card Memory Stick Memory Stick Pro MultiMediaCard xD Picture Card and SmartMedia 10 PC Card slot selected Supports an optional Type or Type II models only 32 bit CardBus or 16 bit PC Card 11 PC Card eject button Ejects PC Cards from the PC Card slot selected models only Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboa
68. k of the computer B 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements VQ 1 Country Region Accredited Agency Applicable Note Number Australia EANSW 71 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide B 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Not
69. lacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 9 Optical Drive 1 to remove to optical drive 2 to remove the optical drive bracket 5 10 Switch Cover 7 5 11 Keyboard Frame 1 5 12 LED Board 5 5 13 Keyboard 4 5 14 Display Assembly 4 to remove the display assembly 8 to remove the display bezel 2 to remove the display panel 4 to remove each display hinge 1 to remove each wireless antenna transceiver 5 15 Top Cover 21 5 16 Bluetooth Module 1 5 17 System Board 6 5 18 USB Audio Board 1 5 19 Heat Sink 4 5 20 Processor 1 loosened on select models 5 21 Fan Assembly 5 5 22 Speakers 1 5 23 PC Card Assembly 2 5 24 ExpressCard Assembly 2 Maintenance and Service Guide 5 3 Removal and Replacement Procedures 5 3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Pack Spare Part Number Information 12 cell 8 8 Amp hour 407835 001 6 cell 4 0 Amp hour 407834 001 4 Remove the battery pack by following these steps a Turn the computer upside down with the front toward you 5 4 Maintenanc
70. ly Replace diskette drive Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Keyboard Replace internal operating keyboard or properly cable Keyboard operating properly Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Pointing device Replace internal operating pointing device properly or cable Pointing device operating properly Replace system board Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activated Connect to nondigital line Digital line Network NIC modem Reload or modem configured drivers and connection in OS reconfigure working Disconnect all Replace power from NIC modem the computer if applicable and open Network
71. ly retesting after each replacement E Diskette drive E System board drive boot order correct Change boot priority using the setup utility Section 1 2 Resetting the Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the setup utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instructions 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No audio internally or externally Go to Flowchart Computer in docking device if applicable Internal Undock audio 2 16 No Audio Part 2 Go to Replace the following docking device Flowchart components one at a time as applicable 2 16
72. monitor A 3 RJ 11 A 5 RJ 45 A 4 S Video out A 6 Universal Serial Bus USB A 2 connectors service considerations 4 2 D design overview 1 20 Digital Media Slot 1 11 Digital Media Slot light 1 11 disassembly sequence chart 5 2 diskette drive OS loading problems 2 21 precautions 4 3 display assembly removal 5 29 spare part numbers 3 3 3 21 5 29 specifications 6 3 Display Hinge Kit spare part number 3 11 3 20 5 32 display hinge support removal 5 52 display hinges removal 5 38 display inverter board removal 5 36 spare part number 3 11 3 20 5 32 5 36 Display Label Kit spare part number 3 11 3 22 5 32 display panel removal 5 36 spare part numbers 3 20 Display Panel Kit spare part number 3 11 5 32 5 36 Display Plastics Kit components 3 11 spare part number 3 11 3 19 5 32 display release latch 1 7 Display Screw Kit spare part number 3 11 3 20 5 32 docking device troubleshooting 2 16 drive light 1 7 drives preventing damage 4 3 DVD CD RW Combo Drive OS loading problems 2 22 precautions 4 3 Index 2 Maintenance and Service Guide Index spare part number 3 5 3 15 3 21 5 17 specifications 6 6 DVD RW and CD RW Double Layer Combo Drive OS loading problems 2 22 precautions 4 3 spare part number 3 5 3 15 3 21 5 17 specifications 6 8 DVD RW and CD RW Double Layer Combo Drive with LightScribe OS loading problems 2 22 precautions 4 3 spare part numb
73. n Computer is turned on E Off Computer is off or in hibernation E Blinking Computer is in standby 2 Battery light E On A battery pack is charging or is close to full charge capacity E Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition E Blinking A battery pack that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking quickly 3 Drive light On or blinking The internal hard drive or an optical drive is being accessed 4 Speakers Produce stereo sound 5 Display release latch Opens the computer Maintenance and Service Guide 1 7 Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components Item Component 1 Audio out headphone jack Table 1 2 Right Side Components Function Connects an optional headphone or powered stereo speakers Also connects the audio function of an audio video device such as a television or VCR 2 Audio in microphone Connects an optional stereo microphone jack 3 ExpressCard slot Supports an optional ExpressCard
74. nce and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 403806 001 DVD RW and CD RW Double Layer Combo Drive with LightScribe 403810 001 Power supply 65 watt 40381 1 001 Power cord for use in the United States 403811 021 Power cord for use internationally 40381 1 031 Power cord for use in the United Kingdom 403811 061 Power cord for use in Italy 40381 1 081 Power cord for use in Denmark 40381 1 111 Power cord for use in Sweden and Finland 403811 BB1 Power cord for use in Israel 407313 001 HP Remote Control II 407316 001 SD Memory Card 512 MB 407774 001 Cable Kit 407776 001 Label Kit 407778 001 Plastics Kit 407780 001 Rubber Pad Kit 407782 001 Screw Kit 407784 001 Speakers 407786 001 Keyboard frame 407787 001 LED board for use with full featured computers 407788 001 LED board for use with defeatured computers 407791 001 Wireless antenna transceivers and cables 407792 001 Display Plastics Kit Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407794 001 Display Screw Kit 407796 001 Display HInge Kit 407798 001 Display panel kit for use with antiglare displays 407799 001 Display panel kit for use w
75. nch Canada 407857 121 Sweden Finland 407587 B71 Germany 407857 041 Switzerland 407857 111 Greece 407857 151 The United 407857 031 International 407857 B31 Kingdom Israel 407857 BB1 The United 407857 001 Italy 407857 061 States 6 Top cover includes TouchPad 407822 001 TouchPad bracket not illustrated 407811 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number Cable Kit 407774 001 Includes 7a TouchPad cable 7b USB audio board cable 7c Bluetooth module cable 7d Power connector and cable 7e Modem connector and cable 8 Optical drives DVD RW and CD RW Double Layer Combo Drive 403806 001 with LightScribe DVD CD RW Double Layer Combo Drive with 407855 001 LightScribe DVD CD RW Combo Drive 407854 001 9 PC Card assembly 407829 001 10 ExpressCard assembly 407809 001 11 Plastics Kit 407778 001 Includes 11a ExpressCard slot bezel 11b PC Card slot bezel 11c Hard drive cover includes 2 captive screws 11d Memory Mini PCI module compartment cover includes 2 captive screws Computer feet 8 not illustrated Maintenance and Service Guide 3 5 Illustrated Parts Catalog Computer Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Part
76. nsion port 2 toward you 3 Disconnect the speaker cable from the system board 4 Remove the PM2 5x6 0 screw that secures the speaker to the system board 5 Slide the speaker forward and remove it from the system board Removing the Speaker Reverse the above procedure to install the speaker 5 70 Maintenance and Service Guide Removal and Replacement Procedures 5 23 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card assembly 407829 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 gt a mh Oo Maintenance and Service Guide 5 71 Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Remove the two PM2 0x4 0 screws that secure the PC Card assembly to the system board Removing the PC Card Assembly Screws 5 72 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the system board top side up with the expansion port 2 toward you 5 Disengage the hooks on the PC Card assembly from the slots on the PC Card connector 6 Remove the PC Card assem
77. or modem connection working Reseat NIC modem if applicable Replace system board 2 28 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Spare Part Item Description Number 1 Display assemblies include display cable wireless antenna boards and antenna cables 15 4 inch WXGA with BrightView 407841 001 15 4 inch WXGA antiglare 407839 001 Refer to Section 3 3 Display Assembly Subcomponents for display assembly internal component spare part number information 2 Switch cover For use with full featured models 407825 001 For use with defeatured models 407826 001 3 Keyboard frame 407786 001 4 LED board includes LED board cable For use with full featured models 407787 001 For use with defeatured models 407788 001 5 Keyboards Belgium 407857 A41 Norway 407857 091 Denmark 407857 081 Portugal 407857 131 France 407857 051 Spain 407857 071 Fre
78. ou are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 8 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and CMOS settings have been cleared 1 4 Maintenance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the computer are shown below and described in Table 1 1 Front Components 1 6 Maintenance and Service Guide Product Description Table 1 1 Front Components Item Component 1 Power light Function E O
79. our computer by the governmental agency that regulates wireless devices in your country If you install an unauthorized device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 7 Hard drive bay Holds the internal hard drive Maintenance and Service Guide 1 19 Product Description 1 5 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections AMD Sempron and AMD Turion 64 processors Audio Digital media card Display ExpressCard Hard drive Keyboard Memory module Mini PCI communications devices PC Card TouchPad CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the lef
80. oving items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or r
81. rd Components 1 12 Maintenance and Service Guide Product Description Table 1 5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys 12 Perform system and application tasks When combined with fn function keys perform additional tasks as hotkeys 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Combines with other keys to perform system tasks as hotkeys For example pressing fn f7 decreases screen brightness 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Numeric keypad keys Can be used like the keys on an external 16 numeric keypad 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Table 1 6 Top Components Item Component Function 1 Caps lock light On Caps lock is enabled 2 Power light E On The computer is on E Blinking The computer is in standby E Off The computer is off or in hibernation 1 14 Maintenance and Service Guide Product Description Table 1 6 Top Components Continued Item Component 2 Power button Function When the computer is
82. rear right corner when you install the processor Removing the Processor from a Socket with a Locking Screw 5 64 Maintenance and Service Guide Removal and Replacement Procedures Q Steps 4 through 6 apply to processor sockets equipped with a release arm 4 Slide the tip of the processor socket release arm to the right until it clears the notch on the processor socket 5 Swing the processor socket release arm up and back as far as it will go 6 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned in the front left corner when you install the processor Removing the Processor from a Socket with a Release Arm Reverse the above procedure to install the processor Maintenance and Service Guide 5 65 Removal and Replacement Procedures 5 21 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 407807 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 s Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 Heat sink Section 5 19 n mho jais 5 66 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the
83. removal 5 58 spare part numbers 3 7 3 20 5 58 USB audio board cable illustrated 3 13 removal 5 59 Maintenance and Service Guide Index 7 Index Vv vent locations 1 9 1 19 video troubleshooting 2 14 volume buttons 1 15 WwW Windows applications key 1 13 Windows logo key 1 13 wireless antenna removal 5 39 spare part number 3 11 3 19 5 32 wireless button 1 15 wireless light 1 9 1 15 workstation precautions 4 6 Index 8 Maintenance and Service Guide
84. res the fan assembly to the system board documented in Section 5 21 Phillips PM2 5x3 0 Screw Location C 12 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 5x11 0 Screw Ii Head MMIII Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 Two screws that secure the switch cover to the computer documented in Section 5 10 Phillips PM2 5x 11 0 Screw Locations Maintenance and Service Guide C 13 Screw Listing Table C 5 Phillips PM2 5x11 0 Screw Continued MMI Color Qty Length Thread Black 20 11 0mm 2 5mm Where used 8 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x11 0 Screw Locations Head Width 6 0 mm C 14 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 5x11 0 Screw Continued li Head MMIII HHL Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used 7 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x 11 0 Screw Locations Maintenance and Service Guide C 15 Screw Listing Table C 5 Phillips PM2 5x11 0 Screw Continued li Head MMIII HHL Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used 2 screws that secure the system board to the base enclosure
85. rs location 1 7 removal 5 69 spare part number 3 9 3 19 5 69 specifications computer 6 1 display assembly 6 3 DVD CD RW Combo Drive 6 6 DVD RW and CD RW Double Layer Combo Drive 6 8 DVD RW and CD RW Double Layer Combo Drive with LightScribe 6 8 hard drive 6 4 Index 6 Maintenance and Service Guide Index I O addresses 6 12 interrupts 6 10 transporting precautions 4 5 troubleshooting memory map 6 15 optical drive 6 6 system DMA 6 16 static shielding materials 4 8 S Video out jack location 1 10 pin assignments A 6 switch cover removal 5 19 spare part numbers 3 3 3 20 5 19 system board removal 5 50 spare part numbers 3 7 3 20 5 50 system DMA 6 16 system memory map 6 15 T thermal paste replacement 5 62 spare part number 3 7 3 20 5 60 5 63 tools required 4 1 top components 1 14 1 16 top cover removal 5 40 spare part number 3 3 3 20 5 40 TouchPad bracket spare part number 3 3 3 20 5 40 TouchPad cable illustrated 3 13 removal 5 47 audio 2 23 Computer Setup 2 2 docking device 2 16 flowcharts 2 7 keyboard 2 26 modem 2 28 network 2 28 nonfunctioning device 2 16 2 25 OS loading 2 17 overview 2 1 pointing device 2 27 power 2 10 video 2 14 U Universal Serial Bus USB port location 1 8 1 11 pin assignments A 2 USB digital drive spare part number 3 15 3 17 3 18 USB travel mouse spare part number 3 17 3 18 USB audio board
86. s Table 6 1 Computer Dimensions Metric U S Height Front 3 50 cm 1 38 in Rear 4 50 cm 1 77 in Width 35 79 cm 14 09 in Depth 26 39 cm 10 39 in Weight With 17 0 inch display optical drive and 8 cell battery pack 2 99 kg 6 60 Ibs Input Power Operating voltage 18 5 V dc to 19 0 V de Operating current 4 74A0r4 9A Temperature Operating 10 C to 35 C 50 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Maintenance and Service Guide Specifications Table 6 1 Computer Continued Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 10 to 90 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 15 4 inch WXGA Display Dimensions Height Width Diagonal 20 7 cm 8 15 in 33 1 cm 13 03 in 39 1 cm 15 39 in Number of color
87. s Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 Hard Drives 120 GB 100 GB 80 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70mm 70 mm 70 mm Weight 102 g 102 g 99g Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 234 428 430 195 364 233 156 301 488 Disc rotational speed 4200 rpm 4200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Tactual drive specifications may differ slightly 6 4 Maintenance and Service Guide Specifications Table 6 3 Hard Drives Continued 80 GB 60 GB 40 GB Dimensions Height 9 5 mm 9 5mm 9 5 mm Width 70 mm 70mm 70 mm Weight 99g 99g 99g In
88. s Computer Major Components Continued Spare Part Item Description Number Bracket Kit 407820 001 Includes 12a ExpressCard bracket 12b Expansion port 2 bracket 12c Display hinge support bracket 12d Memory shield 13 USB audio board includes USB audio board cable For use with full featured models 407802 001 For use with defeatured models 407803 001 14 System board For use with full featured models 407830 001 For use with defeatured models 407831 001 15 Bluetooth module includes Bluetooth module cable 397922 001 16 Heat sink includes thermal paste 407818 001 Thermal paste 407817 001 17 Fan assembly 407807 001 18 Processors include thermal paste AMD Turion 64 ML 40 2 2 GHz 393579 001 AMD Turion 64 ML 37 2 0 GHz 393578 001 AMD Turion 64 ML 34 1 8 GHz 407836 001 AMD Turion 64 ML 32 1 8 GHz 395744 001 AMD Sempron M3300 2 0 GHz 407837 001 AMD Sempron M3000 1 8 GHz 407838 001 Maintenance and Service Guide 3 7 Illustrated Parts Catalog Computer Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 19 Speakers 407784 001 20 Base enclosure For use with full featured models 407813 001 For use with defeatured models 407814 001 21 RTC battery includes 2 sided tape 407816 001 22 Battery packs 12 cell 8 8 Amp hour 407835 001 6 cell 4 0 Amp ho
89. signments Table A 7 S Video Out 0900 000 Pin Sigal Pn Signal 1 S VHScolor C signal 5 TWCeD gt 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground A 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used Maintenance and Service Guide B 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the bac
90. such as scrolling selecting and double clicking 2 Left and right Function like the left and right buttons TouchPad buttons on an external mouse 3 TouchPad vertical Scrolls up or down scroll zone Maintenance and Service Guide Product Description The external components on the bottom of the computer are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Optical drive Supports an optical disc such as a CD or DVD 2 Labels area Contains the serial number and other information labels 3 Battery pack release latch Releases a battery pack from the battery bay 4 Battery bay Holds a battery pack Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item Component Function 5 Vents 2 Provide airflow to cool internal components A To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow 6 Memory Mini PCI module Contains 2 memory module slots that compartment cover support replaceable memory modules The number of preinstalled memory modules varies by computer model E Holds an optional wireless LAN device select models only A To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in y
91. t and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or visit the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide D 1 Display Component Recycling This appendix provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight and the LCD panel 8 Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 14 Display Assembly for display assembly disassembly steps D 2 Maintenance and Service Guide Display Component Recycling Perform the following steps to disassemble the display assembly 1 R
92. t options E Enable Disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system E Set the boot order Device options E Swap the functions of the fn key and left ctrl key E Enable Disable multiple pointing devices at startup To set the computer to support only a single usually nonstandard pointing device at startup select Disable E Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled O A USB keyboard mouse and hub work even when a Windows operating system is not loaded O The computer starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB connector to the computer or to an optional docking device E Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port E Enable Disable all settings in the SpeedStep window When Disable is selected the computer runs in Battery Optimized mode 2 6 Maintenance and Service Guide Troubleshooting 2 2 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flo
93. t side of the computer 1 20 Maintenance and Service Guide 2 1 D 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the computer restarts the operating system after you exit Computer Setup Pointing devices are not supported in Computer Setup you must use the keyboard to navigate and make selections The menu tables later in this chapter provide an overview of Computer Setup options Maintenance and Service Guide 2 1 Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File Security Tools and Advanced menus 1 Open Computer Setup by turning on or restarting the computer Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen
94. terface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 156 301 488 117 210 240 78 140 160 Disc rotational speed 4200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less TActual drive specifications may differ slightly Maintenance and Service Guide 6 5 Specifications Applicable disc Table 6 4 DVD CD RW Combo Drive Read Write DVD R DVD RW DVD ROM DVD 5 CD R and CD RW DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession and CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um 6 6 Maintenance and Service Guide Specifications Table 6 4 DVD CD RW Combo Drive Continued Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms
95. troller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel Maintenance and Service Guide A 1 Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground A 2 Maintenance and Service Guide Connector Pin Assignments Table A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A 3 Connector Pin Assignments Table A 5 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused A 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 RJ 11 Modem Pin Signal Pn Sga A Unused gt gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A 5 Connector Pin As
96. uide 5 19 Removal and Replacement Procedures 3 Turn the computer display side up with front toward you 4 Open the computer as far as possible 5 Insert a flat bladed tool under the display hinge cover sections of the switch cover 6 Lift the switch cover until the left and right sides of the switch cover disengage from the computer 7 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover 5 20 Maintenance and Service Guide Removal and Replacement Procedures 5 11 Keyboard Frame Keyboard Frame Spare Part Number Information Keyboard frame 407786 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini PCI module compartment cover Section 5 6 3 Remove the switch cover Section 5 10 4 Turn the computer upside down with the rear panel toward you 5 Remove the Phillips PM2 0x6 0 screw in the battery bay that secures the keyboard frame to the computer Removing the Keyboard Frame Screw Maintenance and Service Guide 5 21 Removal and Replacement Procedures 6 Turn the computer display side up with front toward you 7 Open the computer as far as possible 8 Slide the keyboard frame toward the back of the computer 9 Lift and hold the rear edge of the keyboard frame until the LED board cable connector is accessible Releasing the Keyboard Frame 5 22 Maintenance and Service
97. ur 407834 001 23 Hard drives include frame and connector 5400 rpm 80 GB 407847 001 4200 rpm 120 GB 407848 001 4200 rpm 100 GB 407846 001 4200 rpm 80 GB 410053 001 4200 rpm 60 GB 407845 001 4200 rpm 40 GB 407844 001 24 Mini PCI communications modules 802 11a b g WLAN module for use in North America 403791 001 802 11a b g WLAN module for use in the rest of the 403792 001 world 802 11b g WLAN module for use in North America 392557 001 802 11b g WLAN module for use in the rest of the world 392557 002 25 Memory modules 1 DIMM SD Memory Cards not illustrated 1024 MB 403800 001 512 MB 407316 001 512 MB 403799 001 256 MB 403573 001 256 MB 407843 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog 3 3 Display Assembly Subcomponents 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Display Assembly Subcomponents Spare Part Number Information Item Description Display Plastics Kit includes 407792 001 la E Display bezel 1b E Display enclosure E Display release latch actuator and hooks not illustrated 2 Display Hinge Kit 407796 001 3 Display inverter board 407800 001 4 Display Panel Kit includes display panel cable 15 4 inch WXGA with BrightView 407799 001 15 4 inch WXGA antiglare 407798 001 5 Wireless Antenna Kit includes cable and 407791 001 transceivers Display Label Kit not illustrated 407864 001 Display Screw Kit not
98. wchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 7 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 8 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart
99. ws Part 3 5 44 Maintenance and Service Guide Removal and Replacement Procedures 8 Remove the three silver PM2 5x5 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 4 Maintenance and Service Guide 5 45 Removal and Replacement Procedures 9 Lift up the rear edge of the top cover until it disengages from the base enclosure 10 Lift the top cover straight up and remove it Removing the Top Cover 5 46 Maintenance and Service Guide Removal and Replacement Procedures 11 If it is necessary to replace the TouchPad cable release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the TouchPad board 12 Remove the TouchPad cable Q The TouchPad cable is included in the Cable Kit spare part number 407774 001 Removing the TouchPad Cable Reverse the above procedure to install the top cover Maintenance and Service Guide 5 47 Removal and Replacement Procedures 5 16 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 397922 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 e Keyboard assembly Section 5

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