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HP HSC/PCI 1000Base-SX User's Manual

1. Other Useful Manuals The following manuals also provide useful information They are available on the web at http docs hp com Installing and Administering LAN 9000 Software Provides information on installing and administering the LAN product It also includes information on configuring other HP UX link products Configuring HP UX For Peripherals Provides detailed information on using OLA R Online Addition and Replacement 21 Gigabit Ethernet Resources Error Messages 22 Error Messages Gigabit Ethernet comes with an online message catalog that is used to report networking problems You must use the nett1 logging and tracing utility to display the probable cause and action for a message Logging Messages Gigabit Ethernet uses the nett1 1M logging and tracing facility supplied with HP UX You may access the logging and tracing utility using either the graphical user interface GUI version or the command line interface Features of the GUI version which are now a part of your HP 9000 system include e An interface which guides you through logging and tracing tasks e An interface which allows you to create and format reports e The capability to collect logging and tracing subsystem specific information e Report screens which are updated instantaneously with current logging and tracing information by the subsystem e Context sensitive on line help To access the GUI version of the logging and tracing uti
2. Temperature Degrees F 1 8 x Degrees C 32 Operating Temperature 0 C to 45 C Storage Temperature 40 C to 70 C Humidity Operating Relative Humidity 15 to 80 non condensing Range 40 C 16 hour dwells at extremes Non operating Storage 5 to 95 non condensing Humidity 10 C hour Altitude Operating 10 000 ft 3 1km Non operating 35 000 ft Electromagnetic Compatibility FCC ClassA USA CISPR 22 EN55022 Class A International and Europe EN55082 1 Europe VCCI Class A J apan Appendix C 67 Hardware Reference Information Card Specifications A6825A A6847A Physical Dimensions Electrical Power requirement Environmental Temperature Degrees F 1 8 x Degrees C 32 Operating Temperature Storage Temperature Humidity Operating Relative humidity range Non operating storage humidity Altitude Operating Non operating Electromagnetic Compatibility FCC Class A CISPR 22 EN55022 Class A CISPR 24 VCCI Class A 68 6 6 in by 2 5in 8 watts max 0 C to 50 C 40 C to 60 C 5 to 95 non condensing 40 C 16 hour dwells at extremes 5 to 95 non condensing 20 C hour 10 000 ft 3 1km 35 000 ft USA International and Europe Europe J apan Appendix C Appendix D Hardware Regulatory Statements This appendix contains regulatory statements for the United States Canada Australia New Zealand J apan and the European community 71 Ha
3. Chapter 3 Gigabit Ethernet Resources This chapter provides references to other useful tools for installing configuring and maintaining Gigabit Ethernet 19 Gigabit Ethernet Resources HP UX Manual Reference Pages HP UX Manual Reference Pages While installing configuring or troubleshooting Gigabit Ethernet you may need to refer to any of the following online manual reference pages man pages for useful HP UX operating system or Gigabit Ethernet commands To display a man page type the following at the system prompt man command name For example man arp e arp 1M displays and modifies the nternet to station address mapping tables used by the Address Resolution Protocol e hosts 4 is a database that contains a single line entry for each host name entry e ifconfig 1M assigns an address toa network interface and configures and displays network parameters e ioscan 1M scans system hardware usable l O system devices or kernel I O system data structures as appropriate and lists the results e lanadmin 1M resets or reports the status of the LAN card e lanconfig 1M in HP UX 10 20 sets resets the packet encapsulation method for a network interface e lanscan 1M displays information about LAN cards that are successfully bound to the system e linkloop 1M verifies network connectivity through the Data Link Layer OSI Layer 2 e netfmt 1M formats common tracing and logging binary files e netstat 1
4. Warning This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du r glement sur le mat riel brouilleur du Canada Appendix D Hardware Regulatory Statements EMI Australia and New Zealand EMI Australia and New Zealand This product meets the applicable requirements of the Australia and New Zealand EMC Framework VCCI J apan PCI Card Only This equipment complies with the Class A category for information technology equipment based on the rules of Voluntary Control Council for Interference by Information Technology Equipment When used in a residential area radio interference may be caused In this case the user may be required to take appropriate corrective actions Figure D 1 VCCI Regulatory Statement Hit PUERESERREST MBBS VCC ORE BS OSRAMMRARE CT CORESR RRR CEATSCER RELISROTLEMBVYEF COBBIMEMSAATCHRERT SEIERENSCEMHVET Ox EMI Statement European Community NOTE This is a Class A product In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures Appendix D 73 Hardware Regulatory Statements Laser Safety Statements CAUTION CAUTION CAUTION CAUTION 74 Laser Safety Statements Laser Safety Statements U S FDA CDRH Optical laser Tran
5. grep gelan or the swlist command and look for GigE ther 00 for gelan on HP UX 11i and later or what stand vmunix grep igelan or the swlist command and look for GigE ther 01 for igelan on HP UX 11i and later To check the version of your kernel execute uname r This allows HP to determine if the problem is already known and if the correct software is installed at your site Prepare copies of the etc hosts etc rc config d hpgelanconf or hpigelanconf and etc rc config d netconf files Execute the dmesg command and record messages about the status of the card Execute the lanscan v command and record the output Execute the display command of the lanadmin diagnostic on the Gigabit Ethernet interface and record the output Record the troubleshooting flowchart number where you are unable to resolve the problem Record all error messages and numbers that appear at the user terminal and the system console Save all network log files var adm nettl L OGOO and nettl LOGO1 var adm nettl L OGOOO and nettl LOGOO1 for HP UX 11i and later Chapter 3 Chapter 3 Gigabit Ethernet Resources Contacting Your HP Representative Make sure that ERROR and DISASTER log classes are enabled when log files are collected Prepare the formatted output and a copy of the log file for your HP representative to further analyze Prepare a listing of the HP UX I O configuration you are using for your HP representative to further
6. M bps operation only but do perform autonegoti ation for other link parameters A6847A supports PCI only Older LOOOBase SX adapters support H SC PCI 1000Base T supports PCI only The PCI adapters require a single slot in the host system and support all PCI bus configurations 32 bit 33 66 MHz and 64 bit 33 66 MHz Note A6794A A6847A and A6825A support 64 bit only Features Features of Gigabit Ethernet include e 1000Base T features Triple speed 10 100 1000 Mbps Full duplex operation at 10 100 1000 Mbps and half duplex operation at 10 100 Mbps no half duplex support for 1000 Mbps Autonegotiation and autosensing to the highest available link speed e 1000Base SX features 1000 Mbps Full duplex operation e Supports IEEE 802 1Q VLAN tagging and IEEE 802 1p Priority Queuing HP UX 11i e Minimized host CPU utilization Protocol offloading through on board TCP UDP and IP checksum calculations Adaptive interrupt coalescence based on traffic load Chapter 1 Introduction Product Overview e Jumbo Frame support Large 9000 byte maximum transfer unit MTU for improved efficiency and performance with bulk data transfer Supported only at 1000M bps interface link partner must also support J umbo Frames e SNMP MIB II support e MC ServiceGuard and Auto Port Aggregation APA support for high availability Note MC ServiceGuard is not supported on HP UX 11iv1 5 APA is not s
7. Test 5 YES Configuration a Tests Chapter 4 NOTE Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 1 Procedures Check dmesg syslog output and look for error messages pertaining to gelan igelan Also check nettl log messages If errors check card installation and reset and or reseat card Verify LEDs If L1OOOBase SX link LED OFF or for gelan 1000Base T all speed LEDs ON check card installation and reset and or reseat card If LEDs are then displayed correctly continue to Link Level Test If 1000Base T all speed LEDs OFF or for gelan 1000Base SX Link LED Flashing check for incorrect or faulty network cable or connector Ensure that switch is capable of 1000 Mbps operation Ensure that the switch or immediate link partner and card are set to same autonegotiation settings Then go to Configuration Tests Otherwise if LOOOBase SX link LED or one of 1000Base T speed LEDs is on continue to Link Level Test Refer to Table C 1 LED Description and Status for 1000Base SX and Table C 2 LED Description and Status for 1000Base T for LED status On a 1000Base SX card if both Link and Activity LEDs are on and there is no network connectivity it could mean that the I O cage is not seated well Remove and reseat the entire PCI I O cage and reboot 31 Troubleshooting Diagnostic Flowcharts Figure 4 2 32 Flowchart 2 Link Level Test Execute linkloop to
8. United States Canada Australia New Zealand J apan and the European community Glossary Provides definitions of terms used in the manual 1 Introduction This chapter gives an overview of the Gigabit Ethernet products and lists its features Chapter 1 Introduction Product Overview Product Overview Gigabit Ethernet is a high performance Ethernet networking solution for HP servers and workstations TheLAN adapters are data link adapters that support the IEEE 802 3z standard for 1000Base SX operation over multimode fiber and the IE EE 802 3ab standard for 1000Base T operation over 4 pair Cat 5 or Cat 5E UTP copper wiring The Gigabit Ethernet intelligent adapters are designed to maximize host CPU efficiency by performing functions such as TCP IP checksum interrupt coalescing and byte swapping Bulk data transfers can be optimized with the use of J umbo F rames the large 9000 byte maximum transfer unit MTU improves system efficiency 1000Base T brings high bandwidth with 10 100 and 1000 Mbps speeds whch makes more processing power available for applications The tri speed adapter supports autonegotiation and autosensing It operates in full duplex mode at 10 100 and 1000 Mbps or in half duplex mode at 10 and 100 Mbps 1000Base SX supports full duplex point to point or back to back via switch to adapter or adapter to adapter operations only The adapters do not support half duplex and do not speed negotiate 1000
9. about subnetworks and subnet addressing Subnet mask A 32 bit mask which when AND d with an internet address determines a subnetwork address When the internet address is AN D d with the subnet mask the ones in the host portion of the subnet mask will overwrite the corresponding bits of the host portion of the internet address resulting Glossary in the subnet address Refer to Installing and Administering LAN 9000 Software for detailed information about subnet masks Switch A network interconnection device that allows multiple connected senders and receivers to communicate simultaneously in contrast to a hub repeater where only one device can send at a time Some switches have fixed port speeds 10 or 100 Mbps while others allow port speeds to be configured or autonegotiated T Topology The physical and logical geometry governing placement of nodes in a computer network Also the layout of the transmission medium for a network U Unshielded Twisted Pair A data cable type consisting of pairs of wires twisted together without an electrically shielding jacket UTP See Unshielded Twisted Pair Glossary Glossary 81
10. nettl traceoff entity igelan To format the Gigabit Ethernet trace file into the file tmp traceout execute netfmt f tmp tracefile TRCO gt tmp traceout Refer to the net fmt 1M man page for further information on how to create a filter for trace formatting 23 Gigabit Ethernet Resources Contacting Your HP Representative 24 Contacting Your HP Representative If you have no service contract with HP you may follow the procedure described below but you will be billed accordingly for time and materials If you have a service contract with HP document the problem as a Service Request SR and forward it to your HP representative Include the following information where applicable A characterization of the problem Describe the events leading up to and induding the problem Attempt to describe the source and symptoms of the problem Your characterization should include HP UX commands communication subsystem commands job streams result codes and messages and data that can reproduce the problem You should also provide a network map with the host name P I nternet address and station address of each system connected with the HP system Illustrate as clearly as possible the context of any message s Prepare copies of information displayed at the system console and user terminal Obtain the version update and fix information for all software For example to check the version number execute what stand vmunix
11. network at either card and network 10 100 or 1000 Mbps as 10 Green indicated by LED Note Only one speed LED should be on at any given time ACT Activity Amber Green on A6794A 64 Note For A4929A if all Link speed LEDs are on steady the driver is disabled or not installed Data detected Data detected No data detected Appendix C Appendix C Hardware Reference Information Cabling Requirements Cabling Requirements Connectors on LAN cards adhere to appropriate standards agreed upon by various standards bodies and are widely available The 1000Base SX port is compatible with the IEEE 802 3z standard and uses a single duplex SC connector The 1000Base T port is compatible with the IEEE 802 3ab standard and uses an RJ 45 connector Incorrectly wired or installed cabling is the most common cause of communications problems for local area networks HP recommends that you work with a qualified cable installer for assistance in your cabling requirements The following tables summarize cabling requirements Table C 3 Cabling Requirements for 1000Base SX Description Fi 850nm short wave laser Modal Bandwidth Operating Distance 62 5 micron MMF 160 MHz km 2 to 220 meters multimode fibre 200 MHz km 2 to 275 meters 50 micron MMF 400 MHz km 2 to 500 meters Itimode fibre nent 500 MHz km 2 to 550 meters Table C 4 Cabling Requirements for 1000Base T Ba
12. of the link has changed The number of times the NIC generated an event to report the addition or deletion of a multicast MAC address These are the MIB statistics collected by the card as documented in RFC1066 61 Gigabit Ethernet Card Statistics Explanation of Card Statistics 62 Appendix B Appendix C Hardware Reference Information This appendix contains information about the card LEDs cabling requirements and card specifications 63 Hardware Reference Information The Meaning of the LEDs The Meaning of the LEDs The Link LED indicates the card s status and must be on for the card to function properly Note that there is no Link LED on the 1000Base T card In its place are three LEDs which indicate what speed 10 100 or 1000 Mbps the link has been established The following tables show the LED description and status Table C 1 LED Description and Status for 1000Base SX Lep pegmpon on Steady of Link Green Good connection between Port disabled by soft No connection card and network at 1000 ware connection failed between card and Mbps or card trying to network establish connection Note A6847A is not programmed to flash the Link LED ACT Activity Amber Data detected Data detected No data detected Table C 2 LED Description and Status for 1000Base T LE pie oo On Steady Flashing Off 1000 Green Good connection between No connection between 100 Green card and
13. provides network statistics and information about network connections e nett1 1m logs network events and traces packets as they enter and exit the Gigabit Ethernet driver e ping 1M verifies network connectivity through the Network Layer OSI Layer 3 and reports the round trip time of communications between the local and remote hosts e rad 1M in HP UX 11i performs OLA R functions without any comprehensive checks e route 1M adds and deletes entries to the network routing table e sam 1M configures networking software e swinstall 1 loads software filesets e swverify 1M verifies software installation 20 Chapter 3 NOTE Chapter 3 Gigabit Ethernet Resources Manuals Available for Gigabit Ethernet Manuals Available for Gigabit Ethernet Refer to the following Quick Install Guide for step by step instructions on how to install and configure Gigabit Ethernet hardware and software This guide is available on the web at http docs hp com under Networking and Communications and in the opt networkdocs directory on your system For A4924A A4925A A4926A and A4929A PCI 1000Base T and HSC PCI 1000Base SX 9000 Quick Installation For A6794A A6847A and A6825A PCI 1000Base T and 1000BaseSX Quick Installation and Configuration Guide For complete component installation instructions refer to the Service Guide HP 9000 Server manual for your server or the appropriate Owner s Guide for your workstation
14. speed is 1000 Mbps Link Parameters 12 Speed Duplexity and Autonegotiation While 1000Base SX operates only at 1000 Mbps in full duplex mode 1000Base T operates at 10 or 100 Mbps in either half duplex or full duplex mode and also at 1000 Mbps in full duplex mode The speed and duplexity of LOOOBase SX cannot be modified but its ability to autonegotiate can be turned on and off for other link parameters Thus autonegotiation has no effect on the speed or duplexity of 1000Base SX 1000Base T can be manually set to 10 or 100 Mbps but not 1000 Mbps To achieve gigabit speed it must be allowed to autonegotiate with its link partner and provided the partner can autonegotiate 1000Base T will operate at the highest common speed and duplexity The following table summarizes the valid settings for 1000Base T Chapter 2 NOTE CAUTION Chapter 2 Configuring Gigabit Ethernet Parameters Understanding the Gigabit Ethernet Parameters Duplexity Autonegotiation Off Off 100 Full Off 1000 N A On When autonegotiation is on 1000Base T will autonegotiate with its link partner then if its partner also autonegotiates and can attain a speed of 1000 Mbps 1000Base T will operate at 1000 M pbs full duplex it is not designed to operate at 1000 Mbps half duplex Partners on a link must be configured to have the same setting that is either both must autonegotiate or both must be set to the same manua
15. successful 2 Correct ifconfig flag settings Call HP NO Are flags correct ifconfig entry in etc rc config d netconf Any error messages returned Add network config for card to Correct problem Repeat etc rc config d netconf according to ifconfig message received Test Level lt Tests gt 50 Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 6c Procedures Execute ifconfig 1M on the interface you want to configure to ensure that interface is enabled Example ifconfig lanl 192 6 1 17 netmask 255 255 255 0 up Next execute ifconfig interface to test and verify flag setting is UP and correct IP address is displayed Example ifconfig lanl lt UP BROADCAST RUNNING MULTICAST CKO gt If IP and flags are correct verify there is an entry for card interface in etc re config d netconf If so goto Network Level Tests Otherwise add correct interface parameters to etc rc config d netconf file and reboot If flags are incorrect correct them with ifconfig and repeat ifconfig Test Otherwise if ifconfig is not successful and error messages appear correct them accordingly and repeat ifconfig Test If you cannot correct errors call your HP representative 51 Troubleshooting Diagnostic Flowcharts 52 Chapter 4 A Appendix A Gigabit Ethernet lanadmin Display This appendix defines the terms listed in the Lanadmin 1M
16. that higher level protocols requested be transmitted to a non unicast a subnetwork broadcast or subnetwork multicast address including those that were discarded or not sent The number of outbound packets that were discarded even though no errors had been detected to prevent them from being transmitted One possible reason for discarding such a packet could be out of transmit buffers The number of outbound packets that could not be transmitted because of errors The length of the output packet queue in packets 57 Gigabit Ethernet lanadmin Display RFC 1284 Ethernet Like Interface Statistics 58 RFC 1284 Ethernet Like Interface Statistics Following are descriptions of the Ethernet like statistics fields in the Lanadmin 1M command display Field Index Alignment Errors FCS Errors Single Collision Frames Multiple Collision Frames Deferred Transmissions Late Collisions Excessive Collisions Internal MAC Transmit Errors Carrier Sense Errors Frames Too Long Internal MAC Receive Errors Description A value that uniquely identifies an interface to an 802 3 medium A count of frames received on a particular interface that are not an integral number of octets in length and do not pass the FCS check A count of frames received on a particular interface that are not an integral number of octets in length and do not pass the FCS check A count of successfully transmitted frames on a parti
17. INTERFACE STATUS DISPLAY Sun Jun 21 1998 14 49 43 PPA Number Description A 3814 Type value MTU Size Speed Station Address Administration Status value Operation Status value Last Change Inbound Octets Inbound Unicast Packets Inbound Non Unicast Packets Inbound Discards Inbound Errors Inbound Unknown Protocols Outbound Octets Outbound Unicast Packets Outbound Non Unicast Packets Outbound Discards Outbound Errors Outbound Queue Length Specific m thernet like Statistics Group Index Alignment Errors FCS Errors Single Collision Frames Multiple Collision Frames Deferred Transmissions Late Collisions Excessive Collisions Internal MAC Transmit Errors Carrier Sense Errors Frames Too Long Internal MAC Receive Errors 3 lan3 HP 1000Base SX Adapter HW Rev ethernet csmacd 6 1500 1000000000 0x60b0c401d4 up 1 up 1 14 2220359858 87658661 Sy 0 0 0 2729643634 107383997 285158 0 0 0 655367 D O PS a SE SD a Ga ED O QO O S 55 Gigabit Ethernet lanadmin Display RFC 1213 MIB Il RFC 1213 MIB Il Following are descriptions of the statistics fields in the lanadmin 1M command display For more detailed information about the fields refer to RFC 1213 Field Network Management ID PPA Number Description Type value MTU Size Speed in bits per second Station Address Administration Status Ope
18. Test Verifies that an entry exists for the remote host in your system s ARP cache 3b ping Test Checks communication between network layers on the source and target host 4 Transport Level Checks communication between transport layers on source Test and target host using telnet and ftp sessions 5 Bridge Gateway Checks general network connections through a gateway Loopback Test 6 Configuration Verifies configuration of network interface on a host using Tests ioscan 1M lanscan 1M net fmt 1M lanadmin 1M and ifconfig 1M 6a ioscan and lanscan Verifies configuration of network interface on a host Test 6b netfmt and Verifies configuration of network interface on a host lanadmin Test 6c ifconfig Test Verifies configuration of network interface on a host Chapter 4 29 Troubleshooting Diagnostic Flowcharts Flowchart 1 Cable and LED Test Checks that hardware cables and connectors between your system and card are operational Figure 4 1 Flowchart 1 Does dmesg syslog show error message for gelan igelan 000Base SX Link LED OFF or For gelan driver 1000Base T All soeed LEDS ON 1000Base AII soeed LEDS OFF or For gelan driver 1000Base SX Link LED Flashing Check for incorrect faulty network cable or connector Ensure settings for switch and card are the same 30 Check card installation reset and or reseat card Link Level
19. Tested fiber optic cable Supplementary information The product herewith complies with the requirements of the Low Voitage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The product was tested in typical configuration with Hewlett Packard information technology equipment Lonk O Vembole Frank D Dembski Jr Quality Manager Roseville CA June 12 1998 European Contact Your local Hewlett Packard Sates and Service Office or Hewlett Packard GmbH Department TRE Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 75 Hardware Regulatory Statements Laser Safety Statements DECLARATION OF CONFORMITY According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Systems Interconnect Solutions Lab Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 USA declares that the product Product Name Gigabit Ethernet 1000BaseT Model Number s A4929 60001 Product No A4929A Product Options All conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 GB 4943 1995 EMC CISPR 22 1993 EN 55022 1994 amp A2 1996 Class A CNS 13438 GB 9254 1988 CFR47 Part 15 Class A CISPR 24 1997 EN 55024 1998 IEC 61000 4 2 IEC 61000 4 3 ENV 50204 IEC 61000 4 4 IEC 61000 4 6 IEC 61000 4 8 Supplementary Information The product herewith complie
20. Using PCI 1000Base T and HSC PCI 1000Base SX Gigabit Ethernet O invent Manufacturing Part Number J 5683 90002 E 0602 U S A Copyright 2002 Hewlett Packard Company Legal Notices The information in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be held liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office Restricted Rights Legend Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 for DOD agencies and subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 for other agencies HEWLETT PACKARD COMPANY 3000 Hanover Street Palo Alto California 94304 U S A Use of this manual and flexible disk s or tape cartridge s supplied for this pack is restricted to this product only Additional copies of the programs may be made f
21. aces are up continue to Configuration Tests and test all interfaces on gateway 43 Troubleshooting Diagnostic Flowcharts Flowchart 6 Configuration Tests Verifies configuration of network interface on a host using ioscan 1M lanscan 1M netfmt 1M lanadmin 1M and ifconfig 1 Figure 4 9 Flowchart 6 Configuration Tests ioscan and lanscan Test netfmt and lanadmin Test ifconfig Test 44 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 6 Procedures e Verify configuration of network interface on a host using ioscan 1M lanscan 1M netfmt 1M lanadmin 1M and ifconfig 1 Chapter 4 45 Troubleshooting Diagnostic Flowcharts Figure 4 10 46 Flowchart 6a ioscan and lanscan Test Verifies configuration of network interface on a host using ioscan 1M and lanscan 1M Flowchart 6a ioscan and lanscan claimed by the system as shown by executing ioscan Hardware UP for your interface netfmt and Does lanadmin NO what stand vmunix YES Test display the Se gelan igelan driver Does dmesg syslog show error message for gelan igelan Check card installation reset and or reseat card Install driver using swinstall 1M and verify or edit stand system to add driver keyword gelan igelan Regenerate kernel and reboot system Repeat ioscan lanscan Tes
22. administer Gigabit Ethernet networks It is assumed that the Gigabit Ethernet hardware and software have been installed and configured For instructions on how to install and configure Gigabit Ethernet hardware and software refer to the Quick I nstallation Guide availablein the opt networkdocs directory on your system and on the web see Manuals Available for Gigabit Ethernet in Chapter 3 This manual is organized as follows Chapter 1 Chapter 1 Introduction provides an overview of Gigabit Ethernet and lists its features Chapter 2 Chapter 2 Configuring Gigabit Ethernet Parameters describes how to configure Gigabit Ethernet parameters using the Lanadmin 1M command line interface Chapter 3 Chapter 3 Gigabit Ethernet Resources provides references to other useful tools for installing configuring and maintaining Gigabit Ethernet Chapter 4 Chapter 4 Troubleshooting provides flowcharts to help diagnose Gigabit Ethernet hardware and software problems Appendix A Appendix A Gigabit Ethernet lanadmin Display defines the terms listed in the lanadmin 1M command display Appendix B Appendix B Gigabit Ethernet Card Statistics gives an explanation of the card statistics Appendix C Appendix C Hardware Reference Information provides information about the card LEDs cabling requirements and card specifications Appendix D Appendix D Hardware Regulatory Statements includes regulatory statements for the
23. ails The change in MTU should be verified on all HP UX operating systems by executing netstat rn To display link parameters execute lanadmin x option nmid ppa To set link parameters execute lanadmin X option nmid ppa where option specifies the operation to be carried out 15 Configuring Gigabit Ethernet Parameters Using the lanadmin Tool with Gigabit Ethernet Displaying Values Thecommand lanadmin x or X help nmid ppa displays a list of valid options used to display values Option Display help List of x or X options speed Speed and duplexity of the link fctrl Whether Receive Flow Control is enabled or not send_max_bufs Value of send buffer coalescing threshold recv_max_bufs Value of receive buffer coalescing threshold send_coal_ticks Value of send interrupt coalescing ticks recv_coal_ticks Value of receive interrupt coalescing ticks stats drv Driver and adapter statistics card _info Adapter and driver revision and settings NOTE If option is not specified then the speed duplexity and autonegotiation settings are displayed Examples Card Information To display the card information execute lanadmin x card_info nmid ppa KAKKKKKKK KKK Version Information KAKKKKK KKK KK Driver version B 10 20 11 Firmware version 12 4 5 Chip version 0x6 PCI Sub System ID 0x106f 1000Base SX PCI Sub Vendor ID 0x103c Board revision C Software Key 6 E
24. analyze Use the ioscan 1M command to help collect this information Try to determine the general area within the software where you think the problem exists Refer to the appropriate reference manual and follow the guidelines on gathering information for that product Document your interim or workaround solution The cause of the problem can sometimes be found by comparing the circumstances in which it occurs with the circumstances in which it does not occur Create copies of any Internet or Gigabit Ethernet link trace files that were active when the problem occurred for your HP representative to further analyze In the event of a system failure a full memory dump must be taken Use the HP UX utility savecore 1M to save a core dump Send the output to your HP representative Run the lanadmin command to collect card configuration and statistics Examples For HP UX 10 20 execute lanadmin x card_info nmid lanadmin x stats drv nmid For HP UX 11 0 and later execute lanadmin x card_info ppa lanadmin x stats drv ppa 25 Gigabit Ethernet Resources Contacting Your HP Representative 26 Chapter 3 Chapter 4 Troubleshooting This chapter provides flowcharts that will help diagnose Gigabit Ethernet hardware and software problems 27 Troubleshooting Troubleshooting Overview NOTE 28 Troubleshooting Overview As with any troubleshooting a systematic approach is helpful The following ta
25. are network interface does not includea hardware device for example the loopback interface For every IP address instance there must be one network interface configured Network Management Identifier NMID A unique ID assigned by the system for the network management of each network interface NMID See Network Management dentifier 80 Node Any point in a network where services are provided or communications channels are interconnected A node could be a workstation or a server processor O Online Addition Replacement OLA R The ability of a PCI I O card to be added or replaced without the need to shut down or reboot the system For instructions on how to perform OLA R refer to Configuring HP UX For Peripherals P PCI Peripheral Component Interconnect Packet A sequence of binary digits that is transmitted as a unit in a computer network A packet usually contains control information plus data Physical Point of Attachment A unique number assigned to each network interface distinct from NMID PMTU Path MTU PPA See Physical Point of Attachment Protocol A specification for coding messages exchanged between two communications processes R RJ 45 The name for the connector type used with UTP cabling S Subnetwork Small discrete physical networks connected via gateways which share the same network address space Refer to Installing and Administering LAN 9000 Software for detailed information
26. ble and flowcharts provide a logical sequence of steps to follow when troubleshooting Gigabit Ethernet Using the diagnostic flowcharts identify whether the problem is with Gigabit Ethernet or any of the connections to the switch or whether it is in some other part of the network verify your assumptions and if it is limited to Gigabit Ethernet software or hardware correct the problem To help ensure operation without degraded performance make sure that both link partners are set to autonegotiate or if using manual settings that each side is set tothe same speed and duplexity If you cannot solve the problem on your own call your HP representative Use the guidelines at the end of Chapter 3 to help you effectively communicate what is wrong The Gigabit Ethernet products use diagnostic tools compatible with the HP LAN Link product Chapter 4 Troubleshooting Diagnostic Flowcharts Diagnostic Flowcharts The following table summarizes the types of network tests in the diagnostic flowcharts Table 4 1 Chart Type of Test Purpose 1 Cable and LED Checks that hardware cables and connectors between your Test system and card are operational 2 Link Level Test Checks communication between link levels on source and target host using linkloop 1M 3 Network Level Validates arp 1M entries and remote host availability Tests Checks communication between network layers on source and target host using ping 1M 3a ARP
27. bove R380 and R390 servers 10 20 11 0 and 11i A4926A A4929A PCI 1000Base SX PCI 1000Base T B Class except B180L and below C Class except C1xx J 2240 and above workstations and rp2400 A Class server rp5400 series L Class rp7400 N Class and V Class servers SD Superdome rp7410 and rp8400 servers rx4610 and rx9610 servers 10 20 11 0 and 11i 11 0 and 11i Ili 11i v1 5 11i v1 6 A6794A 1000Base T SCSI igelan rp7410 server core I O 11i 64 bit only See Note 11i v1 6 A6847A PCI 1000Base SX igelan B1000 and higher C3000 11 0 and 11i 64 bit A6825A PCI 1000Base T ANAMA NAJS omy and higher workstations rp5400 series L Class rp7400 N Class and rp2400 series A400 and higher servers SD Superdome rp7410 and rp8400 servers See Note 11 0 and 11i 64 bit only 11i 64 bit only 11i v1 6 Note For information on IPF Itanium Processor Family platforms supported on HP UX 11i v1 6 see the Gigabit Ethernet support web page Log on to itrc hp com and dick on navigate knowledge trees and response center FAQs under maintenance and support to go to the Knowledge Tree area then navigate to Networks hp ux networking lan gigabit ethernet technical support Chapter 1 Chapter 1 Introduction About this Manual This manual does not include step by step instructions on how to install and configure the Gigabit Ethernet hardware and softwa
28. command Field Driver Statistics In Packet Error Out Packet Error Loopback packets Link Down events Host Command Statistics nicCmdsDelM CastAddr nicCmdsSetPromiscM ode nicCmdsSetM ACAddr nicCmdsClearStats NIC Events Statistics nicE ventsF irmwareOperational nicE ventsStatsU pdated nicE ventsLinkStateChanged nicE ventsM CastListU pdated Interface Statistics Description Number of inbound packets discarded because they were received when the driver was not operational or the packet length was incorrect Number of outbound packets discarded because the driver was not operational or the driver had insufficient resources Memory to transmit the packet Number of packets looped back to the upper layers by the driver Number of link down events i e cable disconnects processed by the driver Number of times the driver has issued a command to the NIC to delete a multicast MAC address Number of times the NIC received a command to enable or disable promiscuous mode Number of times the NIC received a command to set the current MAC address Number of times the NIC received a command to clear the card statistics maintained by the card The number of events the driver has received from the NIC indicating that the firmware on theNIC isin the operational state The number of times the NIC has updated the MIB interface statistics The number of events the driver has processed indicating that the status
29. command display 53 Gigabit Ethernet lanadmin Display LAN Interface Status Display LAN Interface Status Display The following is a sample of a lanadmin 1M command display The fields are defined in the section that follows HP UX 10 20 lanadmin output LAN INTERFACE STATUS DISPLAY Sun Jun 21 1998 14 39 36 Network Management ID 5 Description lan3 HP 1000Base SX Adapter HW Rev A 3814 Type value ethernet csmacd 6 MTU Size 1500 Speed 1000000000 Station Address 0x60b0c41121 Administration Status value up 1 Operation Status value 1 Last Change Inbound Octets Inbound Unicast Packets Inbound Non Unicast Packets Inbound Discards Inbound Errors Inbound Unknown Protocols Outbound Octets Outbound Unicast Packets Outbound Non Unicast Packets Outbound Discards Outbound Errors Outbound Queue Length Specific Ga xe OS SO Se Se Sea aS Sa a S 55367 Ethernet like Statistics Group Index Alignment Errors FCS Errors Single Collision Frames ultiple Collision Frames Deferred Transmissions Late Collisions Excessive Collisions Internal MAC Transmit Errors Carrier Sense Errors Frames Too Long Internal MAC Receive Errors S S So SS OS 1S S SO e Gi 54 Appendix A Appendix A HP UX 11 0 lanadmin output Gigabit Ethernet lanadmin Display LAN Interface Status Display LAN
30. cular interface for which transmission is inhibited by exactly one collision A count of successfully transmitted frames on a particular interface for which transmission is inhibited by more than one collision A count of frames for which the first transmission attempt on a particular interface is delayed because the medium is busy The count represented by an instance of this object does not include frames involved in collisions The number of times that a collision is detected on a particular interface later than 512 bit times into the transmission of a packet A couple of frames for which transmission on a particular interface fails due to excessive collisions or packets dropped A count of frames for which transmission on a particular interface fails due to an internal MAC sublayer transmit error The number of times that the carrier sense condition was lost or never asserted when attempting to transmit a frame on a particular interface A count of frames received on a particular interface that exceed the maximum permitted frame size A count of frames for which reception on a particular interface fails due to an internal MAC sublayer receive error Appendix A Appendix B Gigabit Ethernet Card Statistics This appendix defines the card statistics that are output from the lanadmin 1M command 59 Gigabit Ethernet Card Statistics Card Statistics Output 60 Card Statistics Output The following is a
31. e Gateway Loopback Test Checks general network connections through a gateway Figure 4 8 Flowchart 5 Execute ping from a known good host through a gateway to another known good host Check route table on problem host and all hosts in path and correct if necessary Examine gateway Networ Level Refer to non HP a ests Fa documentation or if HP execute ifconfig on gateway Configuration LT Tests lt Network interface up Configure interface up Repeat Bridge Gateway Test 42 Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 5 Procedures Execute ping 1M froma known good host through a gateway to another known good host This will test connectivity through bridge gateway level If successful execute netstat r and examine route table on problem host and all hosts in path If necessary correct routing table and go to Network Level Tests If ping fails examine gateway to see if HP 9000 or non HP If non HP refer to networking documentation for that product If HP 9000 execute ifconfig 1M for all interfaces on gateway or host see Configuration Tests for more details on ifconfig If ifconfig does not show parameter as UP in output for gateway execute netstat i to check status of network interfaces An asterisk indicates interface is down If network interface is down configure interface up and repeat Bridge Gateway Test If all interf
32. ent subsystem then this object contains a zero value Appendix A Inbound Octets Inbound Unicast Packets Inbound Non U nicast Packets Inbound Discards Inbound Errors Inbound Unknown Protocols Outbound Octets Outbound Unicast Packets Outbound Non U nicast Packets Outbound Discards Outbound Errors Outbound Queue Length Appendix A Gigabit Ethernet lanadmin Display RFC 1213 MIB Il The total number of octets received on the interface including framing characters The number of subnetwork unicast packets delivered toa high layer protocol Thenumber of non unicast subnetwork broadcast or subnetwork multicast packets delivered toa higher layer protocol The number of inbound packets that were discarded even though no errors had been detected preventing them from being delivered to a higher layer protocol One possible reason for discarding such a packet could be out of receive buffers The number of inbound packets that contained errors preventing them from being deliverable toa higher layer protocol The number of packets received via the interface that were discarded because of an unknown or unsupported protocol The total number of octets transmitted out of the interface including framing characters The total number of packets that higher level protocols requested be transmitted toa subnetwork unicast address including those that were discarded or not sent The total number of packets
33. gy equipment d AD ae Hardware Engineer Cupang Ga Api oe Eurmpaan Commit You tion Hisia adad Sales and Serace thos or Heap Paia Geb Datat HO THE Hirsabanga Sieta 135 a Boblingen IFAT a ra 77 Hardware Regulatory Statements Laser Safety Statements 78 Appendix D Glossary Numerics 1000B ase SX A specific implementation of 1000M bps operating over two multimode fiber cables as specified in Standard IEEE 802 32z D 50 1998 1000B ase T A specific implementation of 1000 Mbps operating over four pair Cat 5 or Cat 5e UTP cables as specified in IEEE 802 3ab standards A Alias Name of the interface that corresponds to a given Internet address on a system Autonegotiation A mechanism defined in IEEE 802 3u 1995 whereby devices sharing a link segment can exchange data and automatically configure themselves to operate at the highest capability mode shared between them This is also used for link configuration per EEE 802 3z and IEEE 802 3ab standards of duplex and flow control configuration between two 1000Base SX T links C Card Instance Number A number that uniquely identifies a device within a class A class of devices is a logical grouping of similar devices D Destination Address A field in the message packet format identifying the end node s to which the packet is being sent DHCP Dynamic Host Configuration Protocol DLPI Data Link Provider Interface An industry standard definiti
34. l setting For example if the card is set to 100 Mbps full duplex the link partner must also be set to 100 Mbps full duplex This will help ensure operation without degraded performance e Receive flow control Flow control allows use of flow control negotiation and sending and receiving of pause frames When the flow control parameter is on the card receives and manages pause frames sent by the link partner When the flow control parameter is off the card will silently discard these pause frames The card cannot be configured to send pause frames Performance Tuning Parameters e Send Buffer Coalescing Threshold e Receive Buffer Coalescing Threshold e Send Interrupt Coalescing Ticks e Receive Interrupt Coalescing Ticks These features are for advanced users If you set these parameters and you do not understand what they do you may have unpredictable results It is recommended to use the default settings When the card transmits or receives a frame the system must be notified of the event If the card interrupts the system for each transmitted and received frame the result is a high degree of processor overhead To prevent that Gigabit Ethernet provides a feature called Interrupt Coalescence Effective use of this feature can reduce system overhead and improve performance Interrupt Coalescence essentially means that the card interrupts the system after sending or receiving a few frames The number of frames after which the card in
35. lity execute nettladm See the nett ladm 1M man page for information on using the GUI version or the nett1 1M man page for information on using the command line interface Listed below are some example commands using the command line interface e Toexamine the log file with cause and action descriptions execute netfmt v f var adm nett1 LOGOO more netfmt v f var adm nett1 LOGOOO more for HP UX 11i and later The v option enables the reporting of available cause and action descriptions for each log message A sample log message using the v option is shown below KxeKKAK AXK Gi gabit Ethernet LAN 9000 Networking x x x x Timestamp Mon Aug 3 PDT 1998 18 37 16 175754 Process ID gt TCS Subsystem GELAN User ID UID a i Log Class DISASTER Device ID 3 Path ID 0 Connection ID 0 Log Instance 0 e Toexamine just the log messages in the log file execute netfmt f var adm nett1 LOGOO netfmt f var adm nett1 LOGOOO for HP UX 11i and later e Tocheck network logging and tracing status execute Chapter 3 Chapter 3 Gigabit Ethernet Resources Logging Messages nettl status To start Gigabit Ethernet tracing tothe file tmp tracefile TRCO execute nettl traceon all entity gelan file tmp tracefile or nettl traceon all entity igelan file tmp tracefile Note nett1 1m adds the TRCO postfix for you To stop Gigabit Ethernet tracing execute nettl traceoff entity gelan or
36. may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure There are no user serviceable parts nor any maintenance required for the optical transceiver All adjustments are made at the factory before shipment to customers Tampering with or any attempt to modify the optical transceiver will result in voided product warranty It may also result in improper operation of the network card circuitry and possible overstress of the laser source Device degradation or product failure may result Appendix D Appendix D Hardware Regulatory Statements Laser Safety Statements DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturers Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Bivd Roseville CA 95747 USA declares that the product Product Name 1600 Base SX Network Interface Card Model Number s A4924 60001 HSC K Card Prod Number A4924A A4925 60001 HSC D Card Prod Number A4925A A4926 60001 PCI Card Prod Number A4926A Product Options All conforms to the following Product Specifications Safety EC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 IEC 825 1 1993 EN 60825 1 1994 Laser Class 1 EMC CISPR 22 1993 EN 55022 1994 Class A EN 50082 1 4992 Generic Immunity including IEC 804 2 1991 4kV CD 8kV AD IEC 804 3 1984 3 V m IEC 807 4 1988 1 kV Power Lines Signai Lines Not
37. n and lanscan Test 47 Troubleshooting Diagnostic Flowcharts Flowchart 6b netfmt and lanadmin Test Verifies configuration of network interface on a host using net fmt 1M and lanadmin 1M Figure 4 11 Flowchart 6b netfmt and lanadmin Test Y Execute netfmt Check causes and actions in the log output Se S ifconfig Test gt S v Reset card Reset successful Link Level Test gt a Reset card once more if still not successful call HP 48 Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 6b Procedures e Execute net fmt 1M and view error and disaster log messages Example netfmt vf var adm nettl LOG00 It will help to use the time stamp to find proper logs Ensure you are looking at 1000Base SX T information e f problem is solved continue to ifconfig Test e If problem persists run lanadmin 1M to reset card e If reset is successful go to Link Level Test Otherwise reset the card once more if still not successful call your HP representative 49 Troubleshooting Diagnostic Flowcharts Flowchart 6c ifconfig Test Verifies configuration of network interface on a host using ifconfig 1M Figure 4 12 Flowchart 6c ifconfig Test D Execute ifconfig lt interface gt lt IP address gt netmask lt netmask gt up Execute ifconfig lt interface gt ifconfig
38. ndwidth Operating Distance Cat 5 or Cat 5E UTP 100 MHz Up to 100 meters Back to Back Connection When running 1000Base T back to back at either 10 or 100 M bps you must use a crossover cable configuration At 1000 M bps you can use either a crossover or straight through cable 65 Hardware Reference Information Card Specifications Card Specifications For compliance to European directives and related specifications see the Declaration of Conformity statement in Appendix D A4924A A4925A A4926A Physical Dimensions HSC for K 5 625 in by 3 25 in Dimensions HSC for D R 13 375 in by 4 875 in Dimensions PCI 6 73 in by 4 75 in Electrical Power requirement HSC 15 watts max Power requirement PCI 14 watts max Environmental Temperature Degrees F 1 8 x Degrees C 32 Operating Temperature 0 C to 55 C Storage Temperature 40 C to 70 C Humidity Operating Relative Humidity 5 to 85 non condensing Range 40 C 16 hour dwells at extremes Non operating Storage 5 to 95 non condensing Humidity 10 C hour Altitude Operating 10 000 ft 3 1km Non operating 35 000 ft Electromagnetic Compatibility FCC Class A USA CI SPR 22 E N 55022 Class A International and Europe EN55082 1 Europe 66 Appendix C Hardware Reference Information Card Specifications VCCI Class A PCI card only J apan A4929A Physical Dimensions 6 73 in by 4 75 in Electrical Power requirement 14 watts max Environmental
39. ngineering Date Code B 3845 KKKKKKKKKKK Card Setting KKKKKKKKKKK Driver State GELAN_ONLINE Auto Negotiation On Flow Control On Send Max Buf Descriptors 16 Recv Max Buf Descriptors 1 Send Coalesced Ticks 1000 Recv Coalesced Ticks 0 16 Chapter 2 Configuring Gigabit Ethernet Parameters Using the lanadmin Tool with Gigabit Ethernet Card Statistics To display the card statistics execute lanadmin x stats drv nmid ppa NOTE See Appendix B for a sample output and explanation of the card statistics Chapter 2 Send Buffer Coalescing To display the send buffer coalescing threshold execute lanadmin x send max_bufs nmid ppa Send buffer coalescing threshold 16 Receive Interrupt Coalescing To display the receive interrupt coalescing ticks execute lanadmin x recv_coal_ticks nmid ppa Receive interrupt coalescing ticks 0 Flow Control To display the flow control setting execute lanadmin x fctrl nmid ppa Flow control is enabled Setting Values Thecommand lanadmin X or x help nmid ppa displays a list of valid options used to set values Option Setting help Lists X or x options auto_on Turns on auto negotiation mode auto_off Turns off autonegotiation mode for a 1000Base SX fctrl on Turns on receive flow control fctrl off Turns off receive flow control 10hd Sets speed of a 1000Base T to 10 Mbps half duplex 10fd Sets speed of a 1000Base T
40. ogies The IEEE technical committees are numbered and grouped by area The 802 3 committee produced the standard for LAN networks IEEE 802 3u 1995 network A 10 or 100 Mbps LAN specified in the IEEE 802 3u 1995 Standard for Local Area Networks It uses the Carrier Sense Multiple Access Collision Detection CSMA CD network access method to give every node equal access to the network 79 Glossary Internet Address The network address of a computer node This address identifies both which network the host is on and which host it is Refer to the Installing and Administering LAN 9000 Software manual for detailed information about network addressing IP Address See nternet Address L LAN See Local Area Network Local Area Network LAN A data communications system that allows a number of independent devices to communicate with each other Local Network The network to which a node is directly attached M Major Number Unique value that identifies an individual hardware device Maximum Transmission Unit MTU Largest amount of data that can be transmitted through that interface This value does not include the LLC or MAC headers Mbps Megabits per second MBps Megabytes per second MTU See Maximum Transmission Unit Network Interface A communication path through which messages can be sent and received A hardware network interface has a hardware device associated with it such as a LAN or FDDI card A softw
41. on for message communications to STREAM S based network interface drivers E Ethernet A 10 M bps LAN developed by Digital Equipment Corporation Intel and Xerox Corporation upon which the IEEE 802 3 network is based Glossary F Fast Ethernet A commonly used name applied to 100Base T Full Duplex Mode A mode of media utilization whereby data can flow in both directions simultaneously across the multiple wire pairs of a physical link While full duplex operation is not defined per sein the EEE 802 3u 1995 specification the specification does define a mechanism for this mode to be autonegotiated between devices on each end of a link Full duplex mode is typically found on switches H HSC High speed connect bus Half Duplex Mode The media utilization mode of IEEE 802 3u 1995 networks whereby data can flow in only one direction at a time across the multiple wire pairs of a physical link Hardware Path An identifier assigned by the system according to the physical location slot of the card in the hardware backplane On HP servers the 1 O subsystem identifies each LAN card by its hardware path Hostname Name of system on the network Hub A network interconnection device that allows multiple devices to share a single logical link segment IEEE The Institute of Electrical and Electronics Engineers A national association whose activities include publishing standards applicable to various electronic technol
42. or security and back up purposes only Resale of the programs in their present form or with alterations is expressly prohibited Copyright Notices copyright 1983 2002 Hewlett Packard Company all rights reserved Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright laws copyright 1979 1980 1983 1985 93 Regents of the University of California This software is based in part on the Fourth Berkeley Software Distribution under license from the Regents of the University of California copyright 1980 1984 1986 Novell Inc copyright 1986 1992 Sun Microsystems I nc copyright 1985 86 1988 Massachusetts Institute of Technology copyright 1989 93 The Open Software Foundation Inc copyright 1986 Digital Equipment Corporation copyright 1990 Motorola Inc copyright 1990 1991 1992 Cornell University copyright 1989 1991 The University of Maryland copyright 1988 Carnegie Mellon University Trademark Notices UNIX is a registered trademark of The Open Group Itanium is a trademark of Intel Corp X Window System is a trademark of the Massachusetts Institute of Technology MS DOS and Microsoft are U S registered trademarks of Microsoft Corporation OSF Motif is a trademark of the Open Software Foundation Inc in the U S and other countries Preface The information in this manual is intended for network managers who
43. port Level Test Checks communications between transport layers on source and target host using telnet and ftp sessions Figure 4 7 Flowchart 4 Execute telnet to remote host telnet successful YES Execute ftp to remote host YES Call HP Repeat Transport Level Test Is CP configured on local or remote host 9 Configure TCP Call HP Call HP 40 Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 4 Procedures e Execute telnet 1M toa remote host If successful stop e If not successful try to establish an ftp to a remote host Unlike telnet ftp does not use a pseudoterminal pty driver on your system This will determine if pty is why telnet failed If ftp is successful call your HP representative to determine why you have a problem with pty e If ftp fails check to see if TCP is configured on both hosts by verifying the etc protocols file Telnet and ftp work at transport layer and require TCP If TCP is not configured configure now and repeat Transport Level Test e If TCP is installed on both hosts telnet to another host and or use net stat 1M to check for lost packets If network is congested you may need to reconfigure network If network congestion is not the cause more detailed network diagnostics are required In either case call your HP representative 41 Troubleshooting Diagnostic Flowcharts Flowchart 5 Bridg
44. ration Status Last Change 56 Description A unique ID assigned by the system for the network management of each network interface A unique number assigned to each network interface distinct from NMID A textual string containing information about the interface The type of interface distinguished according to the physical link protocols immediately below the network layer in the protocol stack Gigabit Ethernet can have one of the following values thernet or IEEE 802 3 The size of the largest datagram which can be sent received on the interface specified in octets This value can be 1500 or 9000 The speed of the card 1000 Mbps for 1000Base SX and 10 100 or 1000 Mbps for 1000Base T The interface address at the protocol layer immediately below the network layer in the protocol stack For interfaces which do not have such an address such as serial line this object contains an octet string of zero length Thestatus of the card This parameter is set to up 1 and is not configurable It will have one of the following values up 1 Ready to pass packets down 2 Not operative testing 3 In test mode The status of the link This value is the same as the administration status If the value is up the link is operational The value of SysU pTime at the time the interface entered its current operational state If the current state was entered prior to the last reinitialization of the local network managem
45. rdware Regulatory Statements FCC Statement For U S A WARNING 72 FCC Statement For U S A Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Hewlett Packard s system certification tests were conducted with HP supported peripheral devices and cables such as those received with your system Changes or modifications to this equipment not expressly approved by Hewlett Packard could void the user s authority to operate the equipment Canada
46. re Those instructions are provided in the Quick Installation Guide which is available in the opt networkdocs directory on your system and on the web see Manuals Available for Gigabit Ethernet on page 21 Introduction About this Manual 10 Chapter 1 Chapter 2 Configuring Gigabit Ethernet Parameters This chapter describes how to configure the Gigabit Ethernet parameters using the lanadmin 1M command line interface Configuring Gigabit Ethernet Parameters Understanding the Gigabit Ethernet Parameters Understanding the Gigabit Ethernet Parameters Several parameters can be configured using either the lanadmin 1M commandline interface or the graphical user interface provided by the System Administration Manager SAM Refer to the next section Using the lanadmin Tool with Gigabit Ethernet for details on the use of the 1anadmin 1M command The following parameters can be configured Generic Parameters Ethernet Station Address The Gigabit Ethernet cards come preprogrammed with an Ethernet Station Address in the read only memory This cannot be modified However the station address actually used by the card for sending and receiving network packets also known as the MAC Address can be set via Lanadmin or SAM Maximum Transmission Unit MTU The MTU can be either the regular Ethernet MTU 1500 bytes or the J umbo Frame MTU 9000 bytes For 1000Base T jumbo frames can be configured only when the link
47. remote host Loopback FAILED Address has bad format or Not an individual address Correct the link address parameter Repeat Link Level Test Flowchart 2 Link Level Test Linkloop successful Loopback FAILED Remote host fails to respond Re check remote host address or choose a different remote host and re execute linkloop Linkloop successful Checks communications between link levels on source and target host using linkloop 1M Network Level gt Tests Configuration 5 Tests Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 2 Procedures Execute linkloop 1M to remote host If linkloop is successful continue to Network Level Tests Otherwise note which error was returned If loopback failed error Address has bad format or Not an individual address correct link level address with proper station address format value and repeat Link Level Test Otherwise loopback failed because remote host did not respond Double check remote host address or choose another remote host and re execute linkloop 1M If linkloop is successful continue to Network Level Tests You may also want to call the node manager of the remote host that did not respond if this was the case If linkloop fails go to Configuration Tests 33 Troubleshooting Diagnostic Flowcharts Flowchart 3 Network Level Tes
48. s set it with lanadmin x speed nmid ppa and repeat ping Test 37 Troubleshooting Diagnostic Flowcharts Figure 4 6 38 Flowchart 3b continued Flowchart 3b continued ping not successful 7 or YES DN Configuration gt unreachable Tests Y Do switches in the path support jumbo frames Reconfigure network Are you using jumbo frames Cable and N LED Test ae Unknown host Correct BIND YP error or etc hosts configuration No route to host error Add route table entry Call HP Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 3b continued Procedures e If network unreachable error go to Configuration Tests e If thereis no response from ping and using jumbo frames validate that switches in the path support jumbo frames making sure path MTU is 9000 from source host to destination host Otherwise reconfigure network path and repeat ping Test If not using jumbo frames or switches and path MTU are set for jumbo frames 9000 bytes go to Cable and LED Test e f you receive an unknown host error add missing host name and repeat ping Test e If you receive error SendTo No route to host use route 1M to add route table entry for missing host and repeat ping Test Otherwise call your HP representative 39 Troubleshooting Diagnostic Flowcharts Flowchart 4 Trans
49. s with the requirements of the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The Product was tested in a typical configuration with Hewlett Packard information technology equipment Roseville CA March 30 2000 European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 14 3143 76 Appendix D Appendix D Hardware Regulatory Statements Laser Safety Statements DECLARATION OF CONFORMITY Anoonding ip QVC Gia 22 asri El dant idanufacturer s Hama Hawieli Packand Company Syslems Interconnect Solutions La Manufacturer s Address 9000 Foothills Bhai Aosevile CA S5747 USA declares that Ihe product Product Name PCI TOROET PCa 10005 Model Number s ASS25A anc ABBATA Product Oplians AJl canine to the following Product Specifications Salahe IEC S50 1867 A1 Aa AJ Ad EN 09501992 AT AZ AJ Ag ATI GE 4549 1996 EG 825 151 800 EMO 25 1 7594041 Class 1 Lasar CISPR 221607 EN 550821998 Chess A CNS U8 GE 6254 1988 CRA Pari 15 Class A CISPR 24 1987 EN 55024 1998 IEG 51000 2 IEG SMHS ENV mai IEC 61004 4 IEC G1 Mat 6 Supplementary Intorrestion The product herewith complies with the mquramants of tha EMC Orectve 8 oR0EEC and carnes tho CE marking acconingly 1 Tha Product was tested in a typical comfigueation with Mewintt Packard imorration technolo
50. sample card statistics output An explanation of the statistics is in the section that follows REKEKE Driver Statistics e In Packet Error Out Packet Error Loopback packets Link down events O GOOG xx x x x Host Command Statistics nicCmdsDelMCastAddr nicCmdsSetMACAddr nicCmdsSetMulticastMode micCmdsClearStats oooO xkkkk NIC Events Statistics nicEventsFirmwareOperational nicEventsStatsUpdated nicEventsLinkStateChanged nicEventsMCastListUpdated 1 362765 1 1 k EK Tnterface Statistics FIndex FType FMtu FSpeed fAdminStatus FOperStatus fFLastChange FInDiscards fInErrors InUnknownProtos OutDiscards OutErrors OutQLen FInOctets_low fFInOctets_high fFInUcastPkts_low InUcastPkts_high InMulticastPkts_low fFInMulticastPkts_high fFInBroadcastPkts_low fFInBroadcastPkts_high FOutOctets_low FOutOctets_high OutUcastPkts_low OutUcastPkts_high OutMulticastPkts_low OutMulticastPkts_high OutBroadcastPkts_low OutBroadcastPkts_high Fy FH FH Fh Fh Fh H H H H H H H H H H H H H H H H H H H H H H H H H H H H H 4 6 1514 1000000000 1 bh 2671957 38214 oooocooocoooon CCC COODnD OOOO COON Appendix B Appendix B Gigabit Ethernet Card Statistics Explanation of Card Statistics Explanation of Card Statistics Following are descriptions of the card statistics that are output from the lanadmin 1M
51. sceiver The optical transceiver provided on the network interface card contains a laser system and is classified as a Class Laser Product under a U S Department of Health and Human Services DHHS Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968 The Class label and compliance statement are located on the optical transceiver To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure Laser Safety European Union Optical Transceiver Only The optical transceiver provided on the network interface card contains a laser system and is classified as a Class 1 Laser Product per EN 60825 1 Safety of Laser products Class 1 laser products are considered safe and do not pose a biological hazard if used within the data sheet limits and instructions To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance procedures other than those specified herein
52. t Call HP Repeat ioscan and lanscan Test Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 6a Procedures Execute ioscan 1M as follows ioscan kfd drivername where drivername is either gelan or igelan refer to Table 1 1 List of Gigabit Ethernet Products Verify output from ioscan shows card CLAIMED by the system If card is claimed execute lanscan 1M and check if the hardware state display shows UP If so goto Cable and LED Test If not continue to netfmt and lanadmin Test If card is not claimed execute what stand vmunix grep drivername where drivername is aS mentioned above Verify if the output is similar to the output documented in the Release Notes for your Gigabit Ethernet product Usethe name of the running kernel image file in place of stand vmunix as appropriate If driver is displayed check if dmesg syslog output shows error messages pertaining to gelan igelan Also check nett log messages If errors check card installation and reset and or reseat card then repeat ioscan and lanscan Test Otherwise call your HP representative If driver is not displayed install driver using swinstall 1M and verify or edit stand system to contain gelan or igelan keyword See Chapter 3 of Installing and Administering LAN 9000 Software for instructions on how to edit stand system and create a new kernel Reboot system and repeat iosca
53. terrupts the processor can be tuned independently for both send and receive The tuning can be specified via two parameters each for send and receive so that there are four parameters 13 Configuring Gigabit Ethernet Parameters Understanding the Gigabit Ethernet Parameters in all One of the two parameters specifies the number of data buffers that the card must transmit or receive before interrupting and the other specifies the number of system clock ticks that must elapse before interrupting The four tuning parameters are summarized in the following table Table 2 1 Performance Tuning Parameters Name Range Default Units send_max_bufs 1 128 16 for gelan of buffers 10 for igelan send_coal_ticks 0 10000000 1000 for gelan microseconds 150 for igelan recv_coal_ticks 0 10000000 0 microseconds A send interrupt is generated by the card to the host when either e the number of buffers sent by the card since the previous send interrupt equals send_max_bufs or e thetimethat has elapsed since the previous send interrupt equals send_coal_ticks a value of zero disables timer based interrupt coalescing whichever occurs first A receive interrupt is generated by the card to the host when either e the number of frames received by the card since the previous receive interrupt equals recv_max_bufs or e thetime that has elapsed since the previous receive interrupt equals recv_coal_ticks a value of
54. to ping Test 35 Troubleshooting Diagnostic Flowcharts Flowchart 3b ping Test Checks communication between network layers on source and target host using ping 1M Figure 4 5 Flowchart 3b Execute Ensure MTUs are same on local and remote hosts ping lt remotehost gt 2000 by executing lanadmin M lt new mtu gt lt nmid ppa gt Execute YES netstat in Are MTUs same on local and remote hosts Transport Level Test _ Is speed 1000 Mbps 1000Base T onl Are you using jumbo frames NO Validate network remote host and configuration settings Ensure speed is 1000 Mbps on local and remote hosts by executing lanadmin x speed lt nmid ppa gt 36 Chapter 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 3b Procedures e Execute ping 1M toremote host If ping is successful continue to Transport Level Test e If ping is not successful execute netstat intoverify MTU size Ensure MTU size is the same on both local and remote hosts 9000 for jumbo frames and 1500 for standard frames by executing lanadmin M new_mtu nmid ppa and repeat ping Test e If pingis still not successful and you are either 1 not using jumbo frames or 2 using jumbo frames with the correct speed setting continue to next flowchart to validate network remote host and configuration settings e If link speed is not 1000 Mbp
55. to 10 Mbps full duplex 100hd Sets speed of a 1000Base T to 100 Mbps half duplex 100fd Sets speed of a 1000Base T to 100 Mbps full duplex send_max_bufs Sets send buffer coalescing threshold 1 128 recv_max_bufs Sets receive buffer coalescing threshold 1 256 send_coal_ticks Sets send interrupt coalescing ticks 0 10000000 17 Configuring Gigabit Ethernet Parameters Using the lanadmin Tool with Gigabit Ethernet Option Setting recv_coal_ticks Sets receive interrupt coalescing ticks 0 10000000 stats clear Clears all driver and adapter statistics These options require the desired value to be specified after the option name Examples Speed To set the speed to 100 Mbps full duplex on 1000Base T execute lanadmin X 100fd nmid ppa NOTE The lanadmin s option to set the speed is not supported on Gigabit Ethernet Stats Clear To clear all driver and card statistics execute lanadmin X stats clear nmid ppa Buffer Coalescing Threshold To set the send buffer coalescing threshold execute lanadmin X send max_bufs 32 nmid ppa Note that the tuning option send_max_bufs requires the additional option 32 the coalescing threshold Interrupt Coalescing Ticks To set the send interrupt coalescing ticks execute lanadmin X send coal_ticks 2000 nmid ppa Note that the tuning option send_coal_ticks requires the additional option 2000 the number of coalescing ticks 18 Chapter 2
56. ts Validates arp 1M entries and remote host availability Checks communication between network layers on source and target host using ping 1M Figure 4 3 Flowchart 3 ARP Test ping Test Flowchart 3 Procedures e See Flowchart 3a to validate arp 1M entries and remote host availability e See Flowchart 3b to check communication between network layers on source and target host using ping 1M 34 Chapter 4 Figure 4 4 Chapter 4 Troubleshooting Diagnostic Flowcharts Flowchart 3a ARP Test Validates arp 1M entries and remote host availability Flowchart 3a ARP Test Execute ping lt remotehost gt 2000 n 1 Remote YES host up Is remote host entry in ARP vee Bring up remote host Is the ARP entry correct and complete Use ARP to correct and complete the entry Flowchart 3a Procedures e Execute ping 1M to remote host so that ARP entry is added Whether or not ping is successful proceed to the next step e Use arp 1M to verify that an entry exists for the remote host in your system s ARP cache executing arp hostname e If thereis noARP entry for the remote host check to see if the remote host is up If not bring up remote host and continue to ping Test e IftheARP entry is correct or complete continue to ping Test Otherwise use arp 1M to enter the correct station address of the remote system and continue
57. upported on HP UX 11i v1 5 and 11i v1 6 e Configuration support through SAM e Promiscuous mode link and SAP inbound and outbound support e Supports TCP IP NFS and DLPI applications Ethernet and SNAP encapsulations are supported e Supports OLA R Online Addition and Replacement HP UX 11i PCI only Note that SX and T cards are not considered to be like cards for OLA R that is you cannot replace an SX card with aT card and vice versa HP does not support OLA R on A6794A although HP UX tools will allow the device to be suspended and resumed Performance on A6794A A6847A and A6825A TCP performance is improved with better throughput on inbound and bidirectional traffic and better request response rate Differences Between gelan and igelan The differences between gelan and igelan are e Supported platforms see Table 1 1 List of Gigabit Ethernet Products e LED behavior see Table C 1 LED Description and Status for 1000Base SX and Table C 2 LED Description and Status for 1000Base T Chapter 1 7 Introduction About this Manual Table 1 1 Product Description A4924A About this Manual The information in this manual applies to the following Gigabit Ethernet products List of Gigabit Ethernet Products HSC 1000Base SX for K Class Driver Name Supported Systems K Class server Operating System 10 20 11 0 and 11i A4925A HSC 1000Base SX for D R Class D350 and a
58. zero disables timer based interrupt coalescing whichever occurs first 14 Chapter 2 NOTE Chapter 2 Configuring Gigabit Ethernet Parameters Using the lanadmin Tool with Gigabit Ethernet Using the lanadmin Tool with Gigabit Ethernet This section explains the options available in lanadmin to support the Gigabit Ethernet driver and how to use them The lanadmin 1M tool is used to display and set parameters as specified by the following commands When your system is rebooted settings that were made via the lanadmin 1M command will be lost To retain configuration settings permanently in the configuration file etc rc config d hpgelanconf or etc rc config d hpigelanconf use the SAM utility or manually edit the configuration file To display the card s station address execute lanadmin a nmid ppa To set the card s station address execute lanadmin A station_addr nmid ppa where nmid is the Network Management Identifier NMID for HP UX 10 20 and ppa is the Card Instance Number also known as physical point of attachment or PPA for HP UX 11 0 and later Both the NMID and PPA may be obtained from the lanscan 1M output Todisplay the MTU execute lanadmin m nmid ppa Toset the MTU execute lanadmin M mtu_size nmid ppa On HP UX 10 20 the setting of the MTU should be followed by configuring the interface with the appropriate IP address using ifconfig 1M See the ifconfig man page for det

HP HSC/PCI 1000Base-SX User's Manual

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