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HP G1 User's Manual

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1. User Guide Copyright 2014 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2014 Document Part Number 738070 001 Product notice This user guide describes features that are common to most models Some features may not be available on your tablet Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To obtain the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms By installing copying downloading or otherwise using any software product preinstalled on this comput
2. You should hear sound through the speakers or through connected headphones To check the recording functions on your tablet follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type so and then tap Sound Recorder 3 Tap Start Recording and speak into the microphone 4 Save the file to your Windows desktop 5 Open a multimedia program and play back the recording To confirm or change the audio settings on your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 In the search box type c and then tap Control Panel 3 Tap Hardware and Sound and then tap Sound Webcam Some tablets include two integrated webcams With the preinstalled software you can use the webcams to take a photo or record a video You can preview and save the photo or video recording The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos For details about using the webcam refer to the help for the app Webcam 25 6 Power management EE NOTE Your tablet has a power button Shutting down the tablet A CAUTION Unsaved information is lost when the tablet shuts down The shutdown command closes all open programs including the operating system
3. MEAREN ERR GE PARARE FERAE ERRARE DAMM RARRKURAA 48 jp mr 49 viii Welcome After you set up and register the tablet it is important to take the following steps Take a minute to browse the printed Windows Basics guide to explore the new Windows features Connect to the Internet Set up your wireless network so that you can connect to the Internet For more information see Connecting to a network on page 11 Update your antivirus software Protect your tablet from damage caused by viruses The software is preinstalled on the tablet For more information see Using antivirus software on page 34 Get to know your tablet Learn about your tablet features Refer to Getting to know your tablet on page 4 and Navigating using touch gestures on page 17 for additional information Find installed software Access a list of the software preinstalled on the tablet On the Start screen swipe up from the center of the touch screen to display the Apps screen For details about using the software included with the tablet see the software manufacturer s instructions which may be provided with the software or on the manufacturer s website Back up your hard drive by creating a recovery flash drive See Backup and recovery on page 38 Finding information The tablet comes with several resources to help you perform various tasks Resources For information about Setup Instructions poster e Howto set up the tablet e Hel
4. and then turns off the tablet Shut down the tablet when the tablet will be unused and disconnected from external power for an extended period Although you can turn off the tablet with the power button the recommended procedure is to use the Windows shutdown command Ef NOTE If the tablet is in the Sleep state you must first exit Sleep before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 Swipe from the right edge of the touch screen to display the charms tap Settings tap the Power icon and then tap Shut down If the tablet is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided e Pressand hold the power button for at least 5 seconds e Disconnect the tablet from external power Setting power options Using power saving states Sleep is enabled at the factory When Sleep is initiated the screen clears and your work is saved to memory CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Initiating and exiting Sleep With the tablet on you can initiate Sleep in any of the following ways e Briefly press the power button e Swipe from the right edge of the touch screen to display the charms
5. supports Absolute Data Protect If your tablet is lost or stolen it can be located and locked and personal data can be deleted from a remote location The tablet must be connected to the Internet Tablet risk Security feature Unauthorized use of the tablet HP Client Security in combination with a password or other authentication credential Unauthorized access to Computer Setup and other system BIOS administrator password in Computer Setup identification information Unauthorized startup from an optional external flash drive Boot options feature in Computer Setup Unauthorized access to a Windows user account Windows user password Unauthorized access to data e HP Drive Encryption software e Windows Defender Using passwords A password is a group of characters that you choose to secure your tablet information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in Computer Setup that is preinstalled on the tablet e Setup passwords are set in Computer Setup and are managed by the system BIOS e Windows passwords are set only in the Windows operating system Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Do not use the same password for multiple applications or websites and do not reuse your Windows password for any other application or website Prot
6. tap Settings tap the Power icon and then tap Sleep To exit Sleep briefly press the power button 26 Chapter 6 Power management When the tablet exits Sleep the tablet returns to the screen where you stopped working Ef NOTE If you have set a password to be required on wakeup you must enter your Windows password before the tablet will return to the screen Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows desktop tap the power meter icon e Touse Power Options or to change the power plan tap the power meter icon and then tap an item from the list Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options Different power meter icons indicate whether the tablet is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Setting password protection on wakeup To set the tablet to prompt for a password when the tablet exits Sleep follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type p
7. the task that you want to perform and then reenable the firewall Installing critical security updates A CAUTION Microsoft amp sends out alerts regarding critical updates To protect the tablet from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings on the Start screen swipe from the right side of the screen tap Settings and then tap Control Panel Tap System and Security tap Windows Update tap Change settings and then follow the on screen instructions Using HP Client Security HP Client Security software is preinstalled on your tablet This software can be accessed through the HP Client Security tile on the Start screen the icon on the Windows desktop in the notification area at the far right of the taskbar and Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information see the HP Client Security software Help Installing critical security updates 35 9 Maintenance Cleaning your tablet Cleaning products Use the following products to safely clean and disinfect your tablet e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names e A Alcohol free glass cl
8. 3 conservation power 29 corporate WLAN connection 13 critical battery level 26 critical updates software 35 D docking connector identifying 8 drive media 26 E edge swipe gestures 20 21 electrostatic discharge 48 external AC power using 29 F f11 recovery 39 firewall software 34 G GPS 14 H hard drive recovery 39 headphone audio out jack 7 HP Client Security 35 HP Mobile Broadband disabled 14 HP PC Hardware Diagnostics UEFI 43 l input power 46 Internet connection setup 12 J jacks audio in microphone 7 audio out headphone 7 K keys volume 24 L labels serialnumber 8 left edge swipe 21 low battery level 28 M memory card inserting 31 removing 31 supported formats 31 memory card reader identifying 6 memory card SIM slot identifying 6 microphone audio in jack identifying 7 N NFC tapping area 4 Oo operating environment 46 P password protection on wakeup 27 passwords administrator 34 user 34 pinching touch screen gesture 19 power battery 27 conserving 29 options 26 power button 26 identifying 7 power saving states 26 product name and number tablet 8 public WLAN connection 13 R readable media 26 recovery 40 recovery partition 39 refresh 40 regulatory information 8 restoring the hard drive 39 right edge swipe 20 S security wireless 13 serialnumber 8 Index 49 setting password protection on wakeup 27 power options 26 setup of WLAN 12 shutd
9. HP Support Assistant app on the Start screen and then tap Battery and performance If Battery Check indicates that your battery should be replaced contact support Setting power options 27 The battery ies in this product cannot be easily replaced by users themselves Removing or replacing the battery could affect your warranty coverage If a battery is no longer holding a charge contact support When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal Finding additional battery information HP Support Assistant provides the tools and information about the battery To access battery information tap the HP Support Assistant app on the Start screen and then tap Battery and performance e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity Using Battery Check HP Support Assistant provides information on the status of the battery installed in the tablet To run Battery Check 1 Connect the AC adapter to the tablet E NOTE The tablet must be connected to external power for Battery Check to work properly 2 To access battery information tap the HP Support Assistant app on the Start screen and then tap Battery and performance Bat
10. P The ISP will help set up the modem install a network cable to connect your wireless tablet to the modem and test the Internet service Ey NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless tablet 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP 12 Chapter 3 Connecting to a network Ey NOTE It is recommended that you initially connect your new wireless tablet to the router by using the network cable provided with the router When the tablet successfully connects to the Internet disconnect the cable and access the Internet
11. P PC Hardware Diagnostics UEFI ccessseeeeeseeeeeeeeeessseeeeeeseeeseseeeeesseeeeees 41 Using Computer Setup cte ta ede ct tea en aee bod axe begun d IR eR RR x eu bn dr pupa du d 41 Starting Computer Setup ssssssssssssssesssseeeeen eene rerrrrrrenr nns ne nsn nnne 41 Navigating and selecting in Computer Setup ssssssse eene 41 Restoring factory settings in Computer Setup sssnm em 41 Updating the BIOS ssssssssssssesse enne nenne ennemi EEEE ara nenne nennen 42 Determining the BIOS version sssssssseeen emnes 42 Downloading a BIOS Update tee codec etude dd debet 43 Using HP PC Hardware Diagnostics UEFI ssseen eme 43 TR SUDDOI sinodo tros E n E PERELN SEPIUS OMNE S EF2DXVEE ERI AN RTA ae oo nis VERE EN EEA oad EIL ME TE DEI MEUS 45 Contacting SUpport esae rta rena nde ERR aa aa aan a Cete e E nene RE entes aa eie Re Urna 45 vii 13 SDOSHIEBUONS ain rop pons En OCH DUAE RDHAY EN SA IATER EHI Or REX SPAM ENIM betes OMA REPAS ns Aaa aa Er nae 46 IMPUE POWER p 46 Operating environment sic aiid itr id dae inten dash lease RE eed eae ua 46 Appendix A Traveling with the tablet ovre ssansssasadcoasssacasanansensndctnassendastansisdaassanavesanssssanseascanavnnastasuanysd 47 Appendix B Electrostatic discharge i ese ran ara tha dua aka oa pa pap n naar pa BAR E EERREERAAR CO
12. Support Assistant app on the Start screen tap My computer and then tap User guides Front 5 Rear Component Description 1 Micro SD Card Reader Micro SIM slot access Allows you to insert the end of a paper clip to hole open the access door to insert or remove a micro SD card or micro SIM module 2 Memory card reader Micro SIM slot Reads optional micro memory cards that store manage share or access information and supports an optional wireless micro subscriber sim identity module SIM select models only 3 Rear webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam 4 r Volume up button To increase speaker volume press the top edge di of the button 5 Volume down button To decrease speaker volume press the bottom a edge of the button 6 Regulatory information Displays regulatory information select models only See Locating system information on page 8 6 Chapter 2 Getting to know your tablet Top Component microphone jack 1 il Audio out headphone jack Audio in Cw Description Produces sound when connected to optional powered stereo speakers headphones ear
13. a SIM on page 14 2 Hold the card label side up with the connectors facing the tablet and insert the card in the slot a 3 Push the card to lock it 4 Close the access door See Inserting and removing a SIM on page 14 Removing a memory card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the memory card 1 Save your information and close all programs associated with the memory card 2 Tap the remove hardware icon on the Windows desktop in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Toopen the access door see Inserting and removing a SIM on page 14 Using memory card readers 31 4 Pushin on the card 1 and then remove it from the slot 2 95 s 5 Close the access door 32 Chapter7 External cards and devices 8 Security Protecting the tablet Standard security features provided by the Windows operating system and Computer Setup can protect your personal settings and data from a variety of risks 27 NOTE Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen NOTE Before you send your tablet for service back up and delete confidential files and remove all password settings Ef NOTE Some features listed in this chapter may not be available on your tablet ST NOTE Your tablet
14. ay the charms tap Search and then tap the search box 2 Inthe search box type softpaq and then tap HP SoftPaq Download Manager Follow the instructions to download SoftPaqs Ey NOTE If prompted by User Account Control tap Yes Updating programs and drivers 37 10 Backup and recovery To protect your information use Windows backup and restore utilities to back up individual files and folders back up your entire hard drive create system repair media select models only by using an optional external flash drive or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type restore and then select from the list of displayed options NOTE For detailed instructions on various backup and restore options perform a search for these topics in Windows Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use E NOTE Windows includes the User Account Control feature to improve the security of your tablet You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Windows Help and Support Backing up
15. buds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides NOTE When a device is connected to the jack the tablet speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 2 L Autorotate switch When the tablet is on slide the autorotate switch to lock the autorotate feature of the display To unlock the autorotate feature slide the switch again or Swipe from the right edge of the touch screen to display the charms tap Settings tap the screen icon and then tap the autorotate icon To unlock the autorotate feature tap the autorotate icon again 3 Integrated microphones 2 Record sound 4 b Power button e When the tablet is off press the button to turn on the tablet e When the tablet is on press the button briefly to initiate Sleep e When the tablet is in the Sleep state press the button briefly to exit Sleep CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the tablet has stop
16. d packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet you need to know the version of the system BIOS currently installed To display BIOS version information also known as ROM date and System BIOS see Using Computer Setup on page 41 1 2 p woe Ww Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Press f10 to enter Computer Setup Select Main and then select System Information Follow the on screen instructions To exit Computer Setup menus without saving your changes select Main select Ignore Changes and Exit and then follow the on screen instructions 42 Chapter 11 Computer Setup and HP PC Hardware Diagnostics UEFI Downloading a BIOS update Z CAUTION To reduce the risk of damage to the tablet or an unsuccessful installation download and install a BIOS update only when the tablet is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the tablet is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the tablet by u
17. der stroke by pressing harder on the screen with the digital pen Pressure sensitivity may not be enabled or supported depending on the application or program To change pen settings such as pen sensitivity swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap Control Panel Tap Hardware and Sound tap Pen and Touch and then follow the on screen instructions NOTE For regulatory and safety information refer to the Regulatory Safety and Environmental Notices on the HP tablet To access this guide tap the HP Support Assistant app on the Start screen tap My Computer and then tap User guides Using the digital pen select models only 23 5 Multimedia Your tablet may include the following e Integrated speaker s e Integrated microphone s e Integrated webcam s e Preinstalled multimedia software e Multimedia buttons or keys Audio On your HP tablet you can download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Adjusting the volume You can adjust the volume using the volume buttons Z WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety informati
18. e X Accessories available for the device 2 Chapter 1 Welcome Resources For information about Limited Warranty Warranty information To access this guide tap the HP Support Assistant app on the Start screen tap My computer and then tap Warranty and services or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your tablet and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Finding information 3 2 Getting to kno
19. e kept up to date Windows Defender which includes antivirus features is preinstalled on your tablet It is strongly recommended that you continue to use an antivirus program in order to fully protect your tablet For more information about viruses access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your tablet and or network or it can be a solution made up of both hardware and software 34 Chapter 8 Security There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Windows Defender is installed on your tablet 7 NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized email attachments To permanently resolve the problem reconfigure the firewall To temporarily resolve the problem disable the firewall perform
20. eaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the tablet Fibrous materials such as paper towels which can scratch the tablet Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your tablet A WARNING To prevent electric shock or damage to components do not attempt to clean your tablet while it is turned on Shut down the tablet Disconnect external power Disconnect all powered external devices A CAUTION Do not spray cleaning agents or liquids directly on any tablet surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe E NOTE When cleaning the cover of the tablet use a circular m
21. ecting the tablet 33 Use HP Password Manager to store all of your user names and passwords for all of your websites and applications You can securely read them in the future if they cannot be remembered Do not store passwords in a file on the tablet The following tables list commonly used Windows and BIOS administrator passwords and describe their functions Setting passwords in Windows Password Function Administrator password Protects access to a Windows administrator level account NOTE Setting the Windows Administrator password does not set the BIOS Administrator password User password Protects access to a Windows user account For information about setting a Windows administrator password or a Windows user password access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Setting passwords in Computer Setup Password Function BIOS administrator password Protects access to Computer Setup Using antivirus software When you use the tablet to access email a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must b
22. ection use the tap function e Use one finger to tap an object on the screen to make a selection Double tap an item to open it Eyf NOTE Press and hold your finger on an object to open a help screen that provides information about the object Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image e Place two fingers on the screen and then drag them in an up down left or right motion 18 Chapter 4 Navigating using touch gestures 2 finger pinch zoom 2 finger pinch zoom allows you to zoom out or in on images or text e Zoom in by placing two fingers together on the display and then moving your fingers apart e Zoom out by placing two fingers apart on the display and then moving your fingers together 2 finger click 2 finger click allows you to make menu selections for an object on the screen Ey NOTE Using 2 finger click is the same action as using right click with a mouse e Place two fingers on the TouchPad zone and press to open the options menu for the selected object Using touch screen gestures 19 Rotating select models only Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is int
23. ed a e EE ceed ei ies 34 Using firewall software tte tdeo too ideo Dc doeet da dec a ad ura cd 34 Installing critical security updates eessen sennie EARANN EEEE nnne tnnt 35 Using HP Client Security 2 rette tete ete ta ue etat eei etie LE Le ea da ena 35 LE rg m 36 Cleaning YOUN CAD TEE 36 Cleaning Products Pe 36 Cleaning procedures ter eee 36 Cleaning the is play eere tee t o ee FERRE ARES 36 Cleaning the sides and cover esssssessssesseserrannsssnnasseernnnnnnnnnnaaaenennnaannannnaaaeeenna 36 Updating programs and drivers ssssssssssene enne eene nennen nemen nn nnn rrr nnns 37 Using SoftPaq Download Manager sse enne nne nnn nn nene nennen 37 10 Backup and t coVOLy sec iinsksdiisis ree c b in E dace wedded ted YER E SE an Rue PME RE RU Pod R ERES Edd 38 Backing up your information sssssssssssseeeeeeenn eene enn nn nnn nennen nennen nnne nennen 38 Performing a system recovery iste p reete tesa cr RE EAEE ened aetna SR MGE eua 38 Using the Windows recovery tools essssssssee eene eene nnns 38 Using t11 recovery tools soprane er ene tet ege Ra FOR E Ree aee Lx ues NAN 39 Changing the boot device order ueeeecesuese eese eet nd anne etd ana denn andan 39 Using Windows Refresh or Windows Reset ssssssenm eene 40 11 Computer Setup and H
24. ended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes Edge swipes allow you to access toolbars on your tablet for tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms 20 Chapter4 Navigating using touch gestures Left edge swipe The left edge swipe reveals your open apps so that you can switch between them quickly e Swipe your finger gently from the left edge to switch between apps Without lifting your finger swipe back toward the left edge to display all open apps Top edge swipe The top edge swipe displays app command options that allow you to customize apps e Gently swipe finger from the top edge to reveal the app command options Using touch screen gestures 21 Using the on screen keyboard You may want to enter data into a data field This may be required when you set up a wireless network configuration or a weather reporting location or when you access user accounts on Internet sites The tablet has an on screen keyboard that is displayed when you need to enter such information into data fields 1 To display the keyboard on the Start screen tap in the first data field The keyboard is displayed To display the keyboard on the Wind
25. er you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your seller For any further information or to request a full refund of the computer please contact your seller Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The tablet and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents DN BV gis co cosa HEEL E E E ILE IEEE 1 Finding information sssssssseseeeeeeeene eene enne nnm nennen nennen nene innen nnenerrrt nter rnnt nnne 2 Z Getting to Know your tablet eorr eod er erra eio an erra ERR ko Sn Pup kk xo duae ru e vxk tao de PEE ETRKRS NEP PRRERERS dod E PERA ISO der FaR ER EAR SN Eva ERR 4 PRON eee ea eas ede ut dean Eus ERE cai acta ence Sate cae Seta dene acetates ete ee 4 pipe tes gates M rS 6 oorr LAC a a a aaa 7 EE a L IPR ER 8 Locating systerm Information aono itor nett eere E crecer riu aep elu eoo du 8 Changin
26. et is on or in the Sleep state the tablet remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available save your work and shut down the tablet Conserving battery power e Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options e Select low power use settings through Power Options e Turn off wireless and LAN connections when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease screen brightness e Before you leave your work initiate Sleep or shut down the tablet Using external AC power WARNING Do not charge the tablet battery while you are onboard aircraft A WARNING To reduce potential safety issues use only the AC adapter provided with the tablet a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP EY NOTE F
27. g touch screen gestures 000 0 eee cere rent eene nnne nennen nee nnnm nennen nenne enne 17 One finger Sde sm 17 Enn E M 18 SCING zone eat tec es eee ta te cree as cree euch daeew MA LIMINE LIMIM 18 2 TING OF PINCH ZOOM MEUS 19 2 tinger CU CK 2c s eed nents bed sd Uu inta axo e spetta aeta fasi s 19 Rotating select models only ccce teta eese Ladder ana a elena adr teen nna 20 opzEplcqe AT 20 Righlitedge SWP ceraian acte dde teer ae E redo b eed ned s 20 IE n oecE iu te 21 T p edge SWIPE LEE 21 Using the on screen keyboard i ierit ated LEE Rida e Rb aa abt do addenda 22 Using the digital pen select models only emm enne 22 5 DUET E 24 ro oge 24 Adjusting the Tol Uo E M M 24 Connecting headphones ssssssssssseeeeene eene nennen nenne nennen nnne nennen 24 Checking audio functions on the tablet sssseenn emen 24 lop EAEE 25 6 Powermalagelellt 2 sciences eases a acces cas eee ees Meee STE puk ope Se EE PORR US 26 shutting down the tablet idt determi Rod ceo mi TERE E E eid 26 Setting power options 26 Using power saving States acere eee ot ae d depth aa x dade ha 26 Initiating and exiting Sleep iieri einen 26 Using the po
28. g your tablets settings iiie reete ni e REDI RR addenda AR ERANA 8 Changing your tablet s view ssssssssseeee eene eene enn en nennen nenne nenne 8 Using the tablet s autorotate lock feature ssss 9 Adjusting your tablet s screen brightness ssssessem 9 Finding your hardware and software information sssssssseee emen 9 LOcating Nand WAN E TREES 9 Moreover 9 Updating the software installed on the tablet sse m 9 3 Connecting to BNGIWOIK d 11 Connecting to a wireless network sssssssssseseseeeene nennen nnne nenne enne rne 11 Using the wireless controls ssssssee enm nene 11 Using a WLAN P E 11 Using an Internet service provider sssseee emm 12 Setting Up a WLAN 2 5 nete tee iret e Ye ete ae e aste ede R ets 12 Configuring a wireless router ssssssssee ems 12 Protecting your WLAN uio etie tet te DE eee tee trea Lore eae ERO c e 13 Connecting toa WLAN zen tre rhe Ene Ee ER RR e E ERR ERR HR REDE ccstevaasts 13 Using HP Mobile Broadband select models only seee 14 Inserting and removing a SIM sssssssee mm eem 14 Using Bluetooth wireless devices sssssn ener 16 4 Navigating using touch gestures iureuo eren ra ta Rue ren ro Papam ryan tea R RE Een ton E 17 Usin
29. ight check with the airline in advance If you are shipping the tablet use suitable protective packaging and label the package FRAGILE If the tablet has a wireless device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the tablet Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the tablet with a voltage converter kit sold for appliances 47 B Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic componen
30. kwise direction 2 To change the view of your tablet from portrait view to landscape view Hold the tablet vertically and then turn it 90 degrees to the left in a counter clockwise direction Chapter 2 Getting to know your tablet Using the tablet s autorotate lock feature To turn on your tablet s autorotate lock feature A Slide the autorotate switch on the top edge of the tablet or 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the screen icon to lock your current tablet screen in place and to prevent rotation The icon displays a lock symbol when the autorotate lock is active To turn off your tablet s autorotate lock feature A Slide the autorotate switch on the top edge of the tablet again or 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the Screen icon at the bottom right and then tap the autorotate lock icon again Adjusting your tablet s screen brightness To adjust the screen brightness 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the Screen icon at the bottom right A vertical slider displays that controls the screen brightness Ey NOTE On the Windows desktop you can also tap the Power Meter icon in the notification area at the far right of the taskbar tap Adjust screen brightness and then move the slider next to Screen brightness at the b
31. l identification number PIN as well as network information Some tablets include a SIM that is preinstalled If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your tablet or the mobile network operator may provide it separately from the tablet For information about inserting and removing the SIM see Inserting and removing a SIM on page 14 in this chapter For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator see the HP Mobile Broadband information included with your tablet Inserting and removing a SIM A CAUTION To prevent damage to the connectors use minimal force when inserting a SIM To insert or remove a SIM follow these steps 1 Shut down the tablet 2 Disconnect all external devices connected to the tablet 3 Unplug the power cord from the AC outlet 14 Chapter 3 Connecting to a network 4 f 8 9 Insert the end of a paper clip into the Micro SIM slot access hole 1 and then open the access door 2 Insert the SIM into the SIM slot 3 and then push to lock it Push the SIM again to remove it from the SIM slot Insert the door hinge 1 and then close the access door 2 Reconnect external power Reconnect external devices Turn on the tablet Connecting to a wireless network 15 Using Bluetooth wireless devices A Bluetooth device provides short range wireless comm
32. mpletely erase and reformat the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery Eyf NOTE An external keyboard mouse and external flash drive may be required to perform this procedure 1 If possible back up all personal files 2 If possible check for the presence of the Recovery Image partition and the Windows partition Swipe from the right edge of the touch screen tap Search and then tap the search box Type file and then tap File Explorer 3 If the Windows partition and the Recovery Image partition are listed shut down the tablet 4 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 5 Select Troubleshoot select Advanced Options and then select Startup Repair 6 Follow the on screen instructions S7 NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Windows Help and Support Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the tablet are permanently removed The f11 recovery tool reinstalls the operating system drive
33. ng writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 46 Chapter 13 Specifications A Traveling with the tablet For best results follow these traveling and shipping tips Prepare the tablet for traveling or shipping Back up your information Remove all external media cards such as memory cards CAUTION To reduce the risk of damage to the tablet damage to a drive or loss of information remove the media from a drive before shipping storing or traveling with a drive Turn off and then disconnect all external devices Shut down the tablet Take along a backup of your information Keep the backup separate from the tablet When traveling by air carry the tablet as hand luggage do not check it in with the rest of your bags A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives In flight tablet use is at the discretion of the airline If you plan to use the tablet during a fl
34. nplugging the power cord from the AC outlet Do not shut down the tablet or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 To access HP Support Assistant on the Start screen tap the HP Support Assistant app 2 Tap Updates and tune ups and then tap Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your tablet Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ef NOTE If you connect your tablet to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 Swipe from the right edge of the touch screen tap Search and then tap the search box Type file and then tap File Explorer 2 Select yo
35. of the taskbar Be sure that airplane mode is off select a WLAN from the list and then tap Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then tap Sign in B NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ef NOTE If you do not see the WLAN you want to connect to on the Start screen swipe from the right edge of the touch screen to display the charms tap Search tap in the Search box type network and sharing and then select Network and Sharing Center or on the Windows desktop tap and hold the network status icon and then tap Open Network and Sharing Center Tap Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After the connection is made tap the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Connecting to a wireless network 13 NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using HP Mobile Broadband select models only HP Mobile Broadband enables your tablet to use WWANS to access
36. on see the Regulatory Safety and Environmental Notices To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides Ey NOTE Volume can also be controlled through the operating system and some programs Ey NOTE Refer to the Getting to know your tablet on page 4 section for information on what type of volume controls your tablet has Connecting headphones You can connect wired headphones to the headphone jack on your tablet See Top on page 7 To connect wireless headphones to your tablet follow the device manufacturer s instructions WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Checking audio functions on the tablet Ey NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise 24 Chapter 5 Multimedia To check the audio functions on your tablet follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type c and then tap Control Panel 3 Tap Hardware and Sound and then tap Sound When the Sound window opens tap the Sounds tab Under Program Events tap any sound event such as a beep or alarm and then tap Test
37. or information on connecting to AC power see the Setup Instructions poster provided in the tablet box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Setting power options 29 Connect the tablet to external AC power under any of the following conditions e When charging a battery e When installing or modifying system software e When running Disk Defragmenter e When performing a backup or recovery When you connect the tablet to external AC power the following events occur e The battery begins to charge e Ifthe tablet is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The tablet switches to battery power e The display brightness is automatically decreased to save battery life 30 Chapter 6 Power management 7 External cards and devices Using memory card readers Optional memory cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers To determine the memory card formats that are supported on your tablet see the Getting to know your tablet on page 4 section Inserting a memory card Z CAUTION To reduce the risk of damage to the memory card connectors use minimal force to insert a memory card 1 To open the access door see Inserting and removing
38. otion to aid in removing dirt and debris 36 Chapter9 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then download and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing computer model and SoftPaq information SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP website To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP website at http www hp com go sdm and then follow the instructions to download and install SoftPaq Download Manager To download SoftPaqs 1 Swipe from the right edge of the touch screen to displ
39. ottom of the screen Finding your hardware and software information Locating hardware To find out what hardware is installed on your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type device manager and then tap Device Manager A list displays all the devices installed on your tablet Locating software A To find out what software is installed on your tablet on the Start screen swipe up from the center of the touch screen to display the Apps screen Updating the software installed on the tablet Most software including the operating system is updated frequently by the manufacturer or provider Important updates to the software included with the tablet may have been released since the tablet left the factory Finding your hardware and software information 9 Some updates may affect the way the tablet responds to optional software or external devices Many updates provide security enhancements Update the operating system and other software installed on the tablet as soon as the tablet is connected to the Internet Access the updates on the HP website at http www hp com 10 Chapter 2 Getting to know your tablet 3 Connecting to a network Your tablet can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your tablet and a wireless netwo
40. ower tap Settings and then tap Power Options In the left pane tap Require a password on wakeup Tap Change Settings that are currently unavailable mom o on Tap Require a password recommended B NOTE If you need to create a user account password or change your current user account password tap Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 6 Tap Save changes Using battery power The tablet runs on battery power whenever it is not plugged into external AC power Tablet battery life varies depending on power management settings running programs display brightness external devices connected to the tablet and other factors When the tablet is plugged into AC power the battery is charged and your work is protected in case of a power outage If the battery is charged and the tablet is running on external AC power the tablet automatically switches to battery power if the AC adapter is disconnected on the tablet or an AC power loss occurs B NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For more information see Using external AC power on page 29 Factory sealed battery To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information tap the
41. own 26 SIM inserting 14 Sleep exiting 26 initiating 26 slots memory card SIM identifying 6 SoftPaqs downloading 37 software antivirus 34 critical updates 35 firewall 34 speakers identifying 8 Switch autorotate identifying 7 T tablet traveling 47 top edge swipe 21 touch screen gestures 20 21 2 finger click 19 edge swipe gestures 20 21 one finger slide 17 pinch 19 rotating 20 scrolling 18 tapping 18 touch screen using 17 traveling with the tablet 47 turning off the tablet 26 U unresponsive system 26 user password 34 using external AC power 29 power saving states 26 V volume adjusting 24 buttons 24 keys 24 Ww warranty period 8 webcam 4 25 50 Index Windows Refresh 40 Windows button identifying 5 wireless antennas identifying 4 wireless certification information 8 wireless controls operating system 11 wireless network WLAN connecting 13 corporate WLAN connection 13 equipment needed 12 functional range 14 public WLAN connection 13 security 13 using 11 WLAN antennas identifying 4 device 11 writable media 26 WWAN antennas identifying 4 device 14 Z zoom touch screen gesture 19
42. ows desktop tap the keyboard icon in the navigation area at the far right of the taskbar 2 Tap each character continuing until you have spelled out the name or word that you are entering into the data field Ey NOTE Suggested words may be displayed at the top of the keyboard If an appropriate word is displayed tap to select it 3 Tap enter on the keyboard To change settings for the on screen keyboard 1 Swipe from the right side of the touch screen to display the charms and then tap Settings 2 Tap Change PC settings tap PC and devices tap Typing and then follow the on screen instructions Using the digital pen select models only bi To insert the battery in the pen 1 Unscrew the pen to disassemble it 2 Remove the old battery and recycle it properly 3 Install the new battery 22 Chapter4 Navigating using touch gestures 4 Securely reassemble the pen 5 Wait 2 seconds for the pen to calibrate automatically Ef NOTE Pressing the tip of the pen during the 2 second calibration cycle invalidates the process and requires that you recalibrate the pen The digital pen is now ready to use with your tablet Simply touch the tip of the pen lightly on the screen to write text or select items on the screen To perform a right click action press the button on the side of the pen when selecting an item on the screen The digital pen uses inherent pressure sensitivity so you can create a bol
43. p to identify tablet components Windows Basics guide Overview of using and navigating with Windows 8 HP Support Assistant e Operating system information To access HP Support Assistant on the Start screen e Software driver and BIOS updates tap the HP Support Assistant app amp Troubleshooting tools To obtain the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions e Howto access support Regulatory Safety and Environmental Notices e Regulatory and safety information To access this guide e Environmental information 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then tap User guides Safety amp Comfort Guide e Proper workstation setup posture health and work habits To access the user guides tap the HP Support e Electrical and mechanical safety information Assistant app on the Start screen tap My computer and then tap User guides or Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your tablet HP website e Support information To obtain the latest user guide go to e Ordering parts and finding additional help http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions
44. ped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the tablet To learn more about your power settings see your power options Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power select Power and sleep settings and then select Power and sleep from the list of applications Top 8 Bottom TT Component Description 1 Speakers 2 Produce sound 2 Product and regulatory information Displays product and regulatory information select models only See Locating system information on page 8 3 Docking connector Connects an AC adapter or an optional docking device CE Locating system information Important system information is located on the bottom edge or the rear of the tablet select models only You may need the information when travelling internationally or when you contact support e Serial number e Product number e Regulatory information Changing your tablet s settings You can change view and screen brightness Changing your tablet s view Your tablet s orientation or view changes automatically from landscape to portrait view or from portrait to landscape view 1 To change the view of your tablet from landscape view to portrait view Hold the tablet vertically and then turn it 90 degrees to the right in a cloc
45. rk connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your tablet may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the tablet to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your tablet communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras Ina PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using the wireless controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls 1 Swipe from
46. rs Windows updates and language packs that were installed at the factory All other software applications must be downloaded from HP com or the Windows Store S NOTE An external keyboard mouse and external flash drive may be required to perform this procedure To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition Swipe from the right edge of the touch screen tap Search and then tap the search box Type pc and then tap This PC 3 Ifthe HP Recovery partition is listed shut down the tablet 4 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 5 Tap F11 HP Recovery and then follow the on screen instructions Changing the boot device order To change the boot order so that you can boot from an external device Ey NOTE An external flash drive is required to perform this procedure 1 If possible back up all personal files 2 Shutdown the tablet Performing a system recovery 39 6 7 Connect the external flash drive To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Tap F9 Boot Options Select the external flash drive as the boot device Restart the tablet Using Windows Refresh or Windows Reset When your tablet is not working properly and you need to regain sy
47. s f10 to enter Computer Setup e Tapamenu or a menu item to select it e To close open dialog boxes and return to the main Computer Setup screen tap Escape and then follow the on screen instructions To exit Computer Setup menus without saving your changes select Main select Ignore Changes and Exit and then follow the on screen instructions To save your changes and exit select Main select Save Changes and Exit and then follow the on screen instructions Restoring factory settings in Computer Setup EY NOTE Restoring defaults will not change the hard drive mode Using Computer Setup 41 To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 2 SS oS oS Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Press f10 to enter Computer Setup Select Main and then tap Restore Defaults Follow the on screen instructions To save your changes and exit select Save Changes and Exit and then follow the on screen instructions Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some downloa
48. stem stability the Windows Refresh option allows you to start fresh and keep what is important to you The Windows Reset option allows you to perform detailed reformatting of your tablet or remove personal information before you give away or recycle your tablet For more information on these features see Windows Help and Support 40 Chapter 10 Backup and recovery 11 Computer Setup and HP PC Hardware Diagnostics UEFI Using Computer Setup Computer Setup or F10 BIOS Setup Basic Input Output System controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the tablet and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Computer Setup Errors can prevent the tablet from operating properly Starting Computer Setup To start Computer Setup follow these steps 1 Zz 3 Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 2 Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Pres
49. tery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge A Tapthe power meter icon on the Windows desktop in the notification area at the far right of the taskbar Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power Maximum discharge time gradually decreases as the battery storage capacity naturally degrades To maximize battery discharge time lower the brightness on the display Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options Preferences set using Power Options do not affect lights 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type power and then tap Power Options 28 Chapter 6 Power management Identifying low battery levels When a battery that is the sole power source for the tablet reaches a low or critical battery level the following behavior occurs e On the Windows desktop the power meter icon in the notification area shows a low or critical battery notification E NOTE For additional information about the power meter see Using the power meter and power settings on page 27 If the tabl
50. the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider called a mobile network operator which in most cases is a cellular phone network operator Coverage for HP Mobile Broadband is similar to cellular phone voice coverage If your tablet has HP Mobile Broadband it is also equipped with Global Positioning System GPS functionality GPS satellites deliver location speed and direction information to GPS equipped systems When used with mobile network operator service HP Mobile Broadband gives you the freedom to stay connected to the Internet send email or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots HP supports the following technologies e HSPA High Speed Packet Access which provides access to networks based on the Global System for Mobile Communications GSM telecommunications standard e EV DO Evolution Data Optimized which provides access to networks based on the code division multiple access CDMA telecommunications standard e LTE Long Term Evolution which provides access to networks supporting LTE technology You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is etched on the rear of your tablet Some mobile network operators require the use of a SIM A SIM contains basic information about you such as a persona
51. the information provided in this user guide or HP Support Assistant does not address your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can e Chat online with an HP technician B NOTE When support chat is not available in a particular language it is available in English e Email support e Find support telephone numbers e Locate an HP service center Contacting support 45 13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the tablet The tablet operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the tablet can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet The tablet can operate on DC power within the following specifications Input Power Rating Operating voltage and current 9 V DC 1 1A 10W 7 NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms E NOTE The tablet operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operati
52. the right edge of the touch screen to display the charms tap Settings and then tap Control Panel 2 Select Network and Internet and then tap Network and Sharing Center For more information access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Connecting to a wireless network 11 Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your tablet you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local IS
53. through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your tablet in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Connecting to a WLAN To connect to the WLAN follow these steps 1 2 4 Be sure that the WLAN device is on On the Start screen swipe from the right edge of the touch screen to display the charms tap Settings and then tap the network icon On the Windows desktop tap the network status icon in the notification area at the far right
54. ts To prevent damage to the tablet damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the tablet unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact HP support 48 Appendix B Electrostatic discharge Index A administrator password 34 ambient light sensor identifying 4 antivirus software 34 audio functions checking 24 audio in microphone jack identifying 7 audio out headphone jack identifying 7 B battery conserving power 29 discharging 28 displaying remaining charge 28 low battery levels 28 Battery Check 28 battery information finding 28 battery power 27 BIOS determining version 42 updating 42 Bluetooth device 11 16 buttons power 7 26 volume 24 C caring for your tablet 36 checking audio functions 24 cleaning your tablet 36 components bottom 8 front 4 rear 6 top 7 connecting to a WLAN 1
55. unications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 16 Chapter 3 Connecting to a network 4 Navigating using touch gestures Your tablet allows navigation using touch gestures on the touch screen Review the Windows Basics guide included with your tablet The guide provides information on common tasks using the touch screen or an optional keyboard Using touch screen gestures You can control items on the touch screen directly with your fingers One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move Ey NOTE When many apps are displayed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it Using touch screen gestures 17 Tapping To make an on screen sel
56. ur hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double tap the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine if the computer hardware is functioning properly The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components Using Computer Setup 43 To start HP PC Hardware Diagnostics UEFI 1 Shut down the tablet if it is not already powered off 2 To power on the tablet press the Power button and Volume down button simultaneously 3 Select System Diagnostics 4 Select the type of diagnostic test that you want to run and then follow the on screen instructions Ef NOTE If you need to stop a diagnostic test while it is running press anywhere on the screen 44 Chapter 11 Computer Setup and HP PC Hardware Diagnostics UEFI 12 Support Contacting support If
57. w your tablet Front Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 Front webcam Records video and captures still photographs To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam 3 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 4 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 5 Webcam status light front On The webcam is on 6 Near Field Communications NFC tapping Allows you to touch an NFC compatible device to this area to area wirelessly connect and communicate with the tablet and transfer data back and forth 4 Chapter 2 Getting to know your tablet Component Description 7 Windows button Displays the Start screen The antennas are not visible on the outside of the tablet For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access the user guides tap the HP
58. wer meter and power settings ssss 27 Setting password protection on wakeup ssssssssssss 27 Using battery POWET m 27 Factory sealed battery sssssssssssssseeneee eene 27 Finding additional battery information sen 28 Using Battery Check incidid iri n E 28 Displaying the remaining battery charge ssee 28 Maximizing battery discharge time ssssse enn 28 Managing low battery levels ssssssseen enne 28 Identifying low battery levels ss eH 29 Resolving a low battery level ssse 29 Conserving battery POWER iiec sss ese tenth nsa ned ane noa aaa ata LR A n aei 29 Using external AC power sssssssssseeene emm enne eere nnnn rrr nennen nnne nennen 29 T External cards and GQVICGS 31 Using memory Card feaders iiie ceri nitide teet a a delat cede decal 31 Inserting a memory Gard itera diee ccena pt ed ye Maas ede Ra aep Eve M aaepe M aae Ye M dae e anon 31 Removing a Memory Card L2 2 oe cetur esistere eel ed eed da seen ELE e RARE 31 vi oie 0 qe e 33 Protecting the tablet e s 33 USING passwords E 33 Setting passwords in Windows sssssseeneenee mener 34 Setting passwords in Computer Setup sss 34 Using antivirus SOftWale d recie eet rt ene evens ait ne
59. your information Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup For more information on the Windows backup features see Windows Help and Support Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly e f11recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE lf you are unable to boot start up your tablet and you cannot use the system repair media you previously created select models only contact support Using the Windows recovery tools To recover information you previously backed up see Windows Help and Support for steps on restoring files and folders To recover your information using Automatic Repair follow these steps 38 Chapter 10 Backup and recovery A CAUTION Some Startup Repair options will co

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