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HP DesignJet L25500 User's Manual

1. ee Table 8 2 Substrate sizes Minimum Maximum Width 584 mm 23 in 1067 mm 42 in or 1524 mm 60 in Narrow substrate 254 mm 10 in Length 420 mm 16 5 in Roll with maximum external diameter of 180 mm 7 1 in Table 8 3 Print resolutions Ink level Number of passes Halftone resolutions dpi Print resolutions dpi 100 4 16 300 600 600x1200 18 1200 1200x1200 200 10 16 300 600 600x1200 The table above shows the resolutions supported by the printer See your RIP documentation to find the resolutions supported by your RIP Table 8 4 Margins Side margins 5 mm 0 2 inches Top margin leading edge 5 mm 0 2 inches Bottom margin trailing edge 5 mm 0 2 inches small 100 mm 3 9 inches normal 150 mm 5 9 inches extended E Functional specifications 63 p O _ 4 S S Q Se eb _ G 0 Table 8 5 Mechanical accuracy The printer s mechanical accuracy is 0 1 but some substrates in particular PVC banners may shrink up to 2 Physical specifications Table 8 6 Printer physical specifications Weight including stand 161 kg 42 in printer 181 kg 60 in printer Width 1985 mm 42 in printer 2465 mm 60 in printer Depth 690 mm Height 1370 mm Memory specifications Table 8 7 Memory specifications Memory DRAM supplied 256 MB
2. full width of the substrate thus advance may be irregular problems may appear in extreme substrate load is a critical resulting in horizontal banding cases operation Vacuum level The vacuum applied to the The substrate may lift up off the For sticky substrates friction substrate at the printing zone platen and touch the printheads could be too high and substrate helps to hold the substrate down This can smear the printed advance irregular resulting in on the print platen keeping the image cause a substrate jam or horizontal banding or irregular distance to the printheads even damage the printheads grainy patches constant Here are some more advanced settings which you are not recommended to change unless you have problems that you cannot resolve any other way Substrate family Warm up drying Warm up curing Cool down Cool down Minimum drying temperature temperature drying curing power offset offset temperature temperature offset offset Self adhesive vinyl 10 0 0 0 0 7 Banner 10 0 0 0 0 7 Film 5 0 0 0 0 7 Fabric 5 0 0 0 0 7 Mesh 10 0 0 0 0 7 Paper Aqueous 5 0 0 0 0 Paper Solvent 10 0 0 0 0 7 HP Photorealistic 10 0 0 0 0 The various settings mentioned above are described below Setting Description If too low If too high Warm up drying The temperature that the Bleeding or coalescence may A longer time to start printing is temperature offset substrate in the print Zone must appear inthe first 200 300 mm of required Verti
3. D N O N ee N Q D E NOTE To avoid having the substrate skew as it winds onto the spindle core make sure the substrate is straight when you attach it and aligned with the input roll It is sometimes useful to use the core grooves to align the substrate 26 Chapter4 Handle the substrate ENWW 12 Press the OK button on the front panel The printer advances the substrate 13 Assemble a loop shaping core by matching the shape coded and color coded lengths of plastic tubing The loop shaping core must be the same width as the substrate that you are using Make sure that both end caps are firmly fitted on the ends of the loop shaping core E NOTE The front panel display shows the required length of the loop shaping core based on the width of the roll that you have loaded into the printer 24 610mm n 36 915mm O rr as ae 42 1067mm 9 kk E as A 42 1067on A FS ss 50 1270mm A E a of 54 1372mm A aS ss GO VS7 Qe A pie ED sac ac A 14 Gently lower the loading table to avoid wrinkles and improve winding _ 4 _ Ko m 7 E par amp ce ENWW Use the take up reel 27 L D D r D T o 7 r N 9 D 15 Carefully insert the loop shaping core amp NOTE Make sure that you insert the loop shaping core The take up reel will not function correctly without it The
4. an action while in a procedure or interaction To enter in a submenu in the menu To select a value when given an option r a o Q c O O 7 Down key To go down in a menu or option or to decrease a value 8 Back key To go to the previous step in a procedure or interaction To go to the upper level or leave the option in the menu or when given an option 9 Cancel key To cancel a procedure or interaction 10 Reset key To restart the printer as if it were switched off and switched on again You will need an implement with a narrow tip to operate this key 11 Move substrate key To move the loaded substrate forwards or backwards While the printer is printing it can be used to fine tune the substrate advance on the fly To highlight an item in the front panel display press the Up or Down key until the item is highlighted To select an item in the front panel display first highlight it and then press the OK key When this guide shows a series of front panel display items like this Item1 gt Item2 gt Item3 it means that you should select Item1 then select Item2 then select Item3 Information about specific uses of the front panel can be found throughout this guide The Embedded Web Server The Embedded Web Server is a Web server running inside the printer You can use it to obtain printer information manage settings and presets align printheads upload new firmware and troubleshoot problems Ser
5. be used to dispose of the old printhead cleaning cartridge L D 5 D mr D 5 a 7 lt Uj D 3 54 Chapter5 Handle the ink system ENWW Insert the printhead cleaning cartridge 1 Remove the plastic cover from the new printhead cleaning cartridge 2 Insert the printhead cleaning cartridge into the slot in the direction indicated by the arrow F H a LY 3 When the printhead cleaning cartridge has been pushed all the way in press inwards and downwards as indicated until it clicks into place e n a E NOTE The front panel will not show the new printhead cleaning cartridge until the door is closed z _ p gt 7 x S per ce C a ENWW Work with ink system components 55 4 When you have inserted the printhead cleaning cartridge into the printer close the door Ef NOTE The printer needs all the ink cartridges printheads and printhead cleaning cartridge to be installed before it can continue 5 If no substrate is loaded the front panel instructs you to load some Make sure that the printer window and the printhead cleaning cartridge door are closed The printer will not print while these are open When you have replaced the printhead cleaning cartridge the ink funnel and printhead cleaning container must also be replaced Replace the ink funnel After you have replaced the printhead cleaning container the front panel asks you t
6. cut the substrate Drying The substrate is heated in the printing zone to dry the ink and fix the image to the substrate Too high or too low a drying temperature may cause print quality defects Firmware Software that controls your printer s functionality and is stored semi permanently in the printer it can be updated Gamut The range of colors and density values reproducible on an output device such as a printer or monitor I O Input Output this term describes the passing of data between one device and another ICC 66 Glossary ENWW The International Color Consortium a group of companies that have agreed on a common standard for color profiles Ink density The relative amount of ink that is deposited on the substrate per unit of area IP address A unique identifier that identifies a particular node on a TCP IP network It consists of four integers separated by dots LED Light Emitting Diode a semiconductor device that emits light when electrically stimulated Minimum drying power The minimum heat applied in the printing zone so that the substrate does not cool too much in lightly inked areas Low minimum power may cause print quality defects high minimum power may damage the substrate especially with a high number of passes and in blank or lightly inked areas Nozzle One of many tiny holes in a printhead through which ink is deposited onto the substrate Passes The number of print passes specifies how many times
7. ja _ Ko m 7 E par amp ce ENWW Load a roll onto the spindle 17 6 Rest the roll of substrate that you want to load on the loading table If the roll is long and heavy you may need two people to handle it 8 The right stop of the spindle has two positions one for rolls of the printer s maximum width and another for narrower rolls a6 Q D 5 D O N r Q er p 18 Chapter4 Handle the substrate ENWW 9 Put the blue stop on to the upper end of the spindle and push it towards the end of the roll 10 11 Lift the loading table to ease the spindle into the printer A CAUTION To avoid trapping your fingers do not push the roll with your hands If you regularly use different substrates you can change rolls more quickly if you pre load rolls of different substrates on different spindles Extra spindles are available for purchase _ 4 _ Ko m a om par amp ce Load a roll into the printer To start this procedure you need to have a roll loaded on the spindle See Load a roll onto the spindle on page 16 The normal minimum substrate width is 23 inches 584 mm To load substrates down to a minimum width of 10 inches 254 mm go to the front panel and select the tj icon then select Substrate handling options gt Enable narrow substrate With this option print quality is not guaranteed E
8. loop shaping core must have end caps Make sure that the end caps extend over the edges of the substrate 16 Use the wind direction switch on the take up reel motor to select the winding direction Setting 1 winds the substrate so that the printed image faces in Setting 2 winds the substrate so that the printed image faces out The front panel shows you the correct setting based on the winding direction decision you made in step 7 17 Press the OK button on the front panel The Take up reel has been successfully installed message appears 18 The following image shows how the printer looks when it is operating As substrate is fed from the printer it drops down in a loop and then up into the take up reel spindle EY NOTE While the take up reel is operating make sure that the take up reel sensors are not blocked NOTE The cutter is disabled when the take up reel is in use 28 Chapter4 Handle the substrate ENWW NOTE If you want to move the printer first remove the take up reel sensor and cable housing unit from the foot of the printer stand Place the sensor and cable housing unit on the printer stand crossbar and use the blue plastic screw to affix the housing unit to the leg of the stand as shown while the printer is being moved When reinstalling the housing unit make sure that the wheel on the foot of the printer stand is pointing forward Unload a roll from the take up reel 1 On the printer s front panel selec
9. the printheads will print on the same area of substrate A higher number of passes tends to improve print quality and printhead health but reduces the speed of printing Platen The flat surface within the printer over which the substrate passes while it is being printed on Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge s and deposits it on the substrate through a cluster of nozzles Spindle A rod that supports a roll of substrate while it is being used for printing Substrate A thin flat material designed to be printed on made of paper or other materials Substrate advance compensation A slight adjustment to the amount of substrate advance between print passes to compensate for the characteristics of different substrate types The printer normally performs this adjustment automatically but may need to be recalibrated for substrates not supported by HP or for an unusual ambient temperature or humidity Incorrect substrate advance compensation may cause banding with fewer than 8 passes or graininess with 8 passes or more Unidirectional Unidirectional printing means that the printheads print while moving in only one direction which may improve print quality In general increasing the number of passes is a better way of improving print quality Vacuum pressure The substrate is held flat against the platen by vacuum suction Too much or too little suction may cause
10. HP Designjet L25500 Printer series User s guide first edition Legal notices Trademarks 2009 Hewlett Packard Development Microsoft and Windows are U S Company L P registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Table of contents 1 Introduction Safety CMT OU Ss sereen erattecrsecn se erie tte reece e cineca ce eat esol ede sos alan pion Gaiden een adenine ENEE 1 The printer s main features ccesaiscssccdecccate nda ddcadepecdencipen cdesedacn snes eccancedastacen asadsuceenshddsescentdedseaeezecdaxocemseeces 4 The printer s main components ccccceeccsecceeeceeecseceueceueceeeceeescuesauecaeecuecsueesaeecaeecaeecseecueessaneseeenes 9 The Embedded Web Server cccccccccscccceccceeeeseeeceneeceueeceeeseeeceeeeseeeesaeeeseeeseeeeseessueeseneeseusesseneesanss 8 2 Connectivity and software instructions Connection method 0 cc cccecececececcceccacececececeneuuaucececeneneauacacetenenenuacacaueneneneauacaeenentaeaeetecseacsceneneneas 10 Connect tO a network c cc ececcceccccecececcceccucccecencauacuceceneneuacueeneneae
11. ICC profile e Consult your RIP documentation on how to lower the total ink quantity of the preset 2 Correct amount of ink Each scale can be distinguished from the others and there are no visible defects 3 Too little ink The whole chart looks washed out ke D D r D T o 7 r m o D a i i ea r En fi was E o Try increasing the amount of ink in your RIP software then reprint the chart and check again E NOTE Backlit substrates normally require the use of the RIP s high ink limit option 38 Chapter 4 Handle the substrate ENWW Faster printing The obvious way to increase speed is to reduce the number of print passes although this will tend to reduce print quality Bear in mind the following considerations e With fewer than 10 passes you may see an increase in grain e With 4 or 6 passes the printer is more sensitive to substrate advance problems e With 4 or 6 passes reducing the ink quantity may improve print quality e Ifyou are using the high ink limit option you must use at least 12 passes e As you reduce the number of passes the best curing temperature may be more difficult to find and may be more sensitive to the ambient temperature and humidity Here are some other suggestions for increasing the speed of printing e Concatenating prints saves time because one can be sent while another is being printed e Disable the cutter With most substrates this save
12. Inthe Embedded Web Server go to the E mail server page on the Setup tab and ensure that the following fields are correctly filled in e SMTP server This is the IP address of the outgoing mail server Simple Mail Transfer Protocol SMTP that processes all e mail messages from the printer If the mail server requires authentication e mail notifications will not work e Printer e mail address Each e mail message that the printer sends must include a return address This address does not need to be a real functional e mail address but it should be unique so that recipients of the message can identify the printer that sent it 2 Goto the Notification page which is also on the Setup tab 3 Click the New icon to request new notifications or click the Edit icon to edit notifications that have already been set up Then specify the e mail addresses to which notifications are sent and select the incidents that result in notification messages Change the sleep mode setting If the printer is left turned on but unused for a certain period of time it automatically goes into sleep mode to save power The default period of time it waits is 30 minutes To change the time the printer waits before it goes into sleep mode go to the front panel and select the icon and then select Front panel options gt Sleep mode wait time Highlight the wait time that you want and then press the OK button Change the front panel display contrast To change the
13. Memory DRAM maximum 512 MB Hard disk 50 GB Power specifications amp NOTE An electrician is required for the setup and configuration of the building electrical system used to power the printer and also for printer installation Make sure that your electrician is appropriately certified according to local regulations and supplied with all the information regarding the electrical configuration y F r r pe D 2 zh O D ct O O Your printer requires that the following electrical components be supplied and installed by the customer according to the National Electrotechnical Code NEC Table 8 8 Single phase line specifications 60 in printer 42 in printer Number of power cords 2 2 Input voltage 220 240 V 10 6 200 240 V 10 6 Input frequency 50 60 Hz 50 60 Hz Power consumption 4 8 kW overall consumption for both 3 5 kW overall consumption for both power cords power cords Maximum load current per power cord 15A 13A Ecological specifications This product complies with European Union WEEE and RoHS Directives 64 Chapter8 Printer specifications ENWW ENERGY STAR and the ENERGY STAR mark are registered U S marks To determine the ENERGY STAR qualification status of these product models See http www hp com go energystar For up to date ecological specifications of your printer please go to http www hp com and search for ecological specifications Enviro
14. NWW Load a roll into the printer 19 L Q D mt p D N O N ee N Q D X TIP To load a roll of textile material cut a strip of another substrate of a similar width to the textile and around 0 5 m in length Polyester backlit substrates are the best for this purpose because of their stiffness Lay this strip of substrate on top of the leading edge of the textile and load the two together as described below After loading the substrate strip will probably fall on the floor on the far side of the printer if not remove it 1 At the printer s front panel select the t icon and then select Substrate load gt Load roll substrate load Load roll Learn how to load spindle Alternatively feed paper into the printer until the printer grasps it The front panel will guide you through the following steps 2 Carefully insert the leading edge of the substrate above the black ribbed roller making sure the substrate remains taut during the process Avoid pulling excess substrate from the roll which could cause skew Also avoid rewinding the substrate manually unless the printer asks you to do so A WARNING Take care not to touch the rubber wheels on the platen while loading substrate These wheels can rotate and trap skin hair or clothing WARNING Take care not to push your fingers inside the printer s substrate path The printer beeps when it detects and accepts the leading edge of the substrate 3 Sele
15. Table 5 3 Printhead cleaner Printhead cleaner Part number HP 789 Printhead Cleaning Kit contains a printhead cleaning CH621A cartridge and an ink funnel HP 789 Printhead Cleaning Container CH622A _ p gt 7 lt S i per K xe c 49 L ENWW Order ink supplies 59 6 Print options y f a O O O N Printer states The printer may be in any one of the following states some of them require waiting e Ready cold The printer is powered on but has not printed yet and the heaters are not turned on e Preparing to print The printer is warming up the heaters and preparing the printheads to print This takes 1 to 8 min e Printing e Curing This takes 1 5 to 5 min e Finishing The printer is cooling down and preparing for stand by This takes 0 5 to 5 min e Ready hot The printer is ready and the heaters are in stand by o If a new job arrives the printer goes to Preparing to print o If there is no new job in a period of 10 minutes the heaters turn off and the printer goes to Ready cold If jobs of the same print mode as the already printed file are sent while the printer is Curing if the cutter is not enabled or Finishing the printer goes to Preparing to print To save time between prints concatenate jobs with the same print mode same number of passes and turn the cutter off to skip the Curing and Finishing states You can also use nesting to print several
16. W Work with ink system components 51 6 Insert all of the other printheads that need to be installed and close the carriage cover T 8 Lower the latch to rest on the carriage cover i e x esatta ns CERT Tt e has a kt E When all of the printheads have been inserted correctly and the printer has accepted them the printer beeps E NOTE Ifthe printer does not beep when you insert the printhead and the Replace message appears on the front panel display you might need to reinsert the printhead L D 5 D mr D 5 a 7 lt Uj D 52 Chapter5 Handle the ink system ENWW 9 Close and lock the printer window 10 The front panel display confirms that all of the printheads are correctly inserted The printer starts checking and preparing the printheads The default routine process when all printheads are changed takes up to 18 minutes If the printer identifies a problem when preparing the printheads the process takes longer up to 30 minutes For a single printhead insertion the time varies between 10 and 20 minutes After all printheads are checked and prepared the printhead realignment procedure runs automatically if substrate is loaded See the Maintenance and troubleshooting guide Replace the printhead cleaning kit When the front panel prompts you to replace the printhead cleaning kit you should replace first the printhead cleaning cartridge then the ink funnel then the printh
17. ad cleaning container stores waste ink collected by the ink funnel a D 5 D mr D 5 7 lt Uj D 42 Chapter5 Handle the ink system ENWW Ink system tips For best results always follow these guidelines e Install the ink cartridges printheads and printhead cleaning cartridge before the warranty ends date which is printed on the product label and packaging E NOTE The ink cartridges normally expire some time after the warranty ends Refer to the ink cartridge information on the front panel for the expiration date e _ Follow the instructions on the front panel during installation e Allow the printer and the printhead cleaning cartridge to clean the printheads automatically e Avoid unnecessary removal of the ink cartridges and printheads e The ink cartridges should never be removed while the printer is printing They should be removed only when the printer is ready for you to replace them The front panel guides you through the replacement procedure or see Replace an ink cartridge on page 43 e Make sure that you comply with all applicable laws and regulations when disposing of ink system consumables E NOTE Shake the ink cartridges and printheads vigorously before installing them See Replace an ink cartridgeon page 43 and Replace a printheadon page 47 Work with ink system components Replace an ink cartridge Ink cartridges should be replaced for the following two reasons e The ink cartr
18. ake lever is pressed down to prevent the printer from moving WARNING Make sure the printer has cooled down before removing a printhead The printer will beep if it is still hot z _ Op gt 7 wi S per ce C a ENWW Work with ink system components 47 Remove a printhead 1 On the printer s front panel select the icon and then select Replace printheads Replace ink cartridges Replace printheads Replace maintenance ctg H Image quality maintenance HInk cartridge information Printhead information 2 The carriage moves to the removal position A CAUTION If the carriage remains in the removal position for more than 3 minutes without inserting or removing any printheads it will attempt to return back to its home position to the right 3 When the carriage has stopped moving the front panel prompts you to open the printer window Unlock the window and open it 4 L D 5 D mr D 5 a 7 lt Uj D 3 48 Chapter5 Handle the ink system ENWW 5 Pull up and release the latch on top of the carriage _ a PA 7 K per amp ce c 49 me ENWW Work with ink system components 49 9 Gently pull the blue handle upward until the printhead is released from the carriage A CAUTION Do not pull abruptly That action can damage the printhead 10 The front panel display identifies the missing printhead M Y print
19. and does not have the traditional problems associated with them However HP recommends that you wear gloves when handling ink system components Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged Follow the instructions marked with these symbols A WARNING Failure to follow the guidelines marked with this symbol could result in serious personal injury or death A CAUTION Failure to follow the guidelines marked with this symbol could result in minor personal injury or damage to the product Warning labels Label Explanation Risk of burns Do not touch the internal enclosures of drying and curing modules of the printer Risk of burns Do not touch the drying enclosure of the printer Even after opening the window latch which disconnects the power to the drying and curing modules the internal surfaces could be hot Electric shock hazard The printer has two input power cords A voltage is still present in the drying and curing modules after the main switch is turned off There are no operator serviceable parts inside the printer Refer servicing to qualified service personnel Disconnect all power cords before servicing ENWW Safety precautions 3 O prar S xe O _ EMMI Label Explanation See installation instructions before connecting to the supply Ensure thatthe input voltage is within t
20. bstrate by the input spindle which must be constant across the width of the substrate Too much or too little tension may cause substrate deformation and print quality defects Bidirectional Bidirectional printing means that the printheads print while moving in both directions This increases the speed of printing but may reduce print quality Bleeding A print quality defect that occurs when the ink spreads on the substrate across areas of different colors Coalescence A print quality defect that occurs when the ink spreads on the substrate within an area of the same color Cockle A substrate condition in which it is not lying perfectly flat but rises and falls slightly in shallow waves Color accuracy The ability to print colors that match the original image as closely as possible given the fact that all devices have a limited color gamut and might not be able to match certain colors precisely Color consistency The ability to print the same colors in a particular print job from print to print and from printer to printer Curing The substrate is heated in the curing zone to coalesce the latex creating a polymeric film which acts as a protective layer while at the same time removing the remaining co solvents from the print Curing is vital to ensure the durability of the printed images Too high or too low a curing temperature may cause print quality defects Cutter A printer component that slides back and forth across the platen to
21. cal banding or ink reach before printing starts the print smears may occur Warm up curing The temperature that the The beginning of the print is not Substrate degradation bubbles temperature offset substrate in the curing zone must fully dry or looks oily adhesive detachment at the reach before printing starts beginning of the print Cool down drying The safe temperature at which Along time is needed to finish the The substrate at the beginning of temperature offset the substrate can be under the print the next print may be damaged drying module without being because it has stopped moving damaged At the end of a job the under too high a temperature substrate is not stopped until this This case is uncommon temperature is reached Add a new substrate type 35 _ 4 Soom _ 2 m a x par K xe m Setting Description If too low If too high Cool down curing The safe temperature at which Along time is needed to finishthe The end of the print may be temperature offset the substrate can be under the print damaged if the cutter is disabled curing module without being damaged At the end of a job the substrate is not stopped until this temperature is reached Minimum drying The A heavily inked area that comes The substrate is damaged in power after a lightly inked area will have blank or lightly inked areas of the minimum power applied inthe bleeding or coalescence defects print
22. contrast of the front panel display select the icon select Front panel options gt Select display contrast and then select a value by using the Up or Down button Press the OK button to save the value N C O prar Q oO Q Oo p mM Change the units of measurement To change the units of measurement that appear on the front panel select the icon select Front panel options gt Select units and then select English or Metric The units of measurement can also be changed in the Embedded Web Server Embedded Web Server setup options Access the Embedded Web Server Use the Embedded Web Server to view printer information remotely through an ordinary Web browser running on any computer The following browsers are known to be compatible with the Embedded Web Server e Internet Explorer 6 to 8 for Windows e Mozilla Firefox 2 to 3 5 To use the Embedded Web Server on any computer open your Web browser and type the printer s URL The printer s URL appears on the status screen on the printer s front panel http 192 168 1 1 in this example ENWW Embedded Web Server setup options 13 Ready Temp OF to open window Gigabit Ethernet http RRL http 192 168 1 1 If you follow these instructions but fail to open the Embedded Web Server see the Maintenance and troubleshooting guide Change the language of the Embedded Web Server The Embedded Web Server functions in the following languages Engl
23. ct the substrate category of the roll you are loading select substrate category O Self Adhesive a O Banner O Film O Fabric O Mesh e ECL _ l Pane er Solweant E NOTE You should select the name of the particular substrate that you are using in your RIP software not in the front panel X TIP When loading very thin or very thick substrates you should follow a special procedure to reduce the risk of substrate jams and printhead crashes When loading very thin substrates always give the substrate category as Banner to minimize the vacuum pressure applied while loading when loading very thick substrates always give the substrate category as HP Photorealistic to maximize the vacuum pressure After loading and before printing go to the front panel and change to the correct category for the substrate you are loading select the tj icon then select View loaded substrate gt Change loaded substrate 4 The printer checks the substrate in various ways and may ask you to correct problems with skew or tension 20 Chapter4 Handle the substrate ENWW E NOTE You can specify the maximum permitted amount of skew at the front panel select the Tj icon then select Substrate handling options gt Max skew setting 5 Wait until the substrate emerges from the printer as shown in the following graphic eR me so Wa t T Lsi i z SE d pe aE s E NOTE Ifyou have an unexpected problem at any stage of the subst
24. e loading table is in its upright position ake D D r D T o 7 r N o D 24 Chapter4 Handle the substrate ENWW 6 Remove the blue stop from the spindle 7 Load the core onto the take up reel spindle 8 Replace the blue stop on the spindle _ 4 _ Ko m a om per amp ce a 9 Load the take up reel spindle into the printer by pushing firmly on both ends of the spindle ENWW Use the take up reel 25 10 Press the OK button on the front panel and then select a winding direction Select the printed roll winding direction O Printed face outwards O Printed face inwards The printer advances the substrate Make sure that the substrate passes in front of the loading table as shown 11 Pull the substrate taut to the position shown in the following figure Do not attempt to pull more substrate out of the printer Use tape to secure the substrate to the spindle core taping it in the center first You may need to use more tape than is shown in the following image The substrate should be secure enough to support the weight of the loop shaping core which you insert in step 12 amp NOTE Ifyou are loading the take up reel during printing you do not need to pull the substrate taut Tape the substrate to the spindle core when an adequate length of substrate has fed from the printer after printing begins L Q D mt p
25. ead cleaning container Replace the printhead cleaning cartridge A message appears on the front panel when the printhead cleaning cartridge is almost full and again when it is completely full and must be changed Follow these precautions when removing a printhead cleaning cartridge e Be careful not to get ink on your hands Ink may be on around and inside the replaced printhead cleaning cartridge e Always handle and store the replaced printhead cleaning cartridge upright to avoid spilling any ink A WARNING Make sure that the printer wheels are locked the brake lever is pressed down to prevent the printer from moving Remove the printhead cleaning cartridge 1 On the printer s front panel select the icon then select Replace PH cleaning kit Ink Replace ink cartridges Replace printheads Replace PH cleaning kit Image quality maintenance Ink cartridge information Frinthead information ke PH cleanina kit intl z _ Op gt 1 wi S per ce C a ENWW Work with ink system components 53 2 The printhead cleaning cartridge is located in a slot underneath the front panel at the front of the printer Open the door 3 The printhead cleaning cartridge has a handle on the front To remove the cartridge press inward and upward as indicated by the arrow until the cartridge is released 4 The plastic bag in which the new printhead cleaning cartridge comes can
26. equirements of each substrate type This description is called the substrate preset The substrate preset contains the ICC profile which describes the color characteristics of the substrate It also contains information about other characteristics and requirements of the substrate that are not directly related to color Substrate presets for your printer are installed in the RIP The RIP contains substrate presets for only the most commonly used substrate types If you buy a substrate type for which your RIP has no preset you can obtain a preset for a new substrate type in the following ways e Try to download the substrate preset from the substrate manufacturer s Web site e __ If itis not there try to download it from the RIP company s Web site e _ If itis not there try to download it from HP s Web site e Ifyou cannot find it anywhere create a new substrate preset in the RIP See Add a new substrate type on page 32 Add a new substrate type This section is provided in case you decide to make your own substrate preset Normally there is no need to do this if you can find ready made presets for all the substrates that you use Summary 1 Select printer settings for your new substrate See Select printer settings and color profile on page 33 2 Load the new substrate into the printer 3 Disable the substrate advance sensor OMAS in your RIP software if the substrate is transparent or dark or if the printer recommend
27. especially with a high drying module while printing so number of passes the substrate does not cool too much in lightly inked areas Select the number of passes Increasing the number of passes will tend to improve the print quality but reduce the speed of printing Uni bidir Banner High Bill i quality board i paper Ink limit setting in RIP Normal ink limit iw ink iw as lt a Key o Unidir unidirectional e Bidir bidirectional e No not recommended ala D D r D T o T P N 9 P D e Maybe may be worth trying for extra speed Yes recommended 36 Chapter4 Handle the substrate ENWW Check the ink quantity Check the printed chart in the following ways 1 Too much ink There are several possible symptoms of this problem e The last two or three scales of the plot look the same e Vertical banding e Horizontal banding _ 49 ja _ W Ko m a E par amp O a ENWW Add a new substrate type 37 e Coalescence grain Try reducing the amount of ink in your RIP software then reprint the chart and check again Also consider the following tips e You may have chosen a substrate preset that uses more ink than your substrate allows Consult the substrate vendor s Web site and HP s Web site for the latest substrate presets and information e Consult your RIP documentation to make sure you are applying the right substrate
28. functioning electrical circuits within the system Call your service representative and do not attempt to replace the fuse yourself Heat hazard The drying and curing subsystems of the printer operate at high temperatures and can cause burns if touched To avoid personal injury take the following precautions e Do not touch the internal enclosures of the printer s drying and curing modules Even after opening the window latch that disconnects drying and curing power the internal surfaces could be hot e Take special care when accessing the substrate path Fire hazard The drying and curing subsystems of the printer operate at high temperatures Call your service representative if the printer s built in Residual Current Circuit Breaker Ground Fault Circuit Interrupter is repeatedly tripped To avoid the risk of fire take the following precautions e Use the power supply voltage specified on the nameplate e Connect the power cords to dedicated lines each protected by a branch circuit breaker according to the rating of the wall socket Do not use a power strip relocatable power tap to connect both power cords e Use only the power cords supplied by HP with the printer Do not use a damaged power cord Do not use the power cords with other products e Do not insert objects through slots in the printer e Take care not to spill liquid on the printer e Do not use aerosol products that contain flammable gases inside or around t
29. he printer e Do not block or cover the openings of the printer e Do not attempt to dismantle the drying or curing module or the electrical control cabinet e Load substrates that can be used at an operating temperature of up to 125 C 257 F and have auto ignition temperatures above 250 C 482 F Mechanical hazard The printer has moving parts that could cause injury To avoid personal injury take the following precautions when working close to the printer e Keep your clothing and all parts of your body away from the printer s moving parts e Avoid wearing necklaces bracelets and other hanging objects e If your hair is long try to secure it so that it will not fall into the printer e Take care that sleeves or gloves do not get caught in the printer s moving parts 2 Chapter 1 Introduction ENWW e Avoid standing close to the fans which could cause injury and could also affect print quality by obstructing the air flow e Donot touch gears or moving rolls during printing Heavy substrate hazard Special care must be taken to avoid personal injury when handling heavy substrates e Handling heavy substrate rolls may require more than one person Care must be taken to avoid back strain and or injury e Consider using a forklift pallet truck or other handling equipment e When handling heavy substrate rolls wear personal protective equipment including boots and gloves Ink handling Your printer does not use solvent inks
30. he printer s rated voltage range The printer requires two dedicated lines each protected by a branch circuit breaker according to the rating of the wall socket outlet Use only earthed mains outlets and the power cords supplied by HP with the printer r a o Q c O O Risk of trapped hands Do not push the roll while loading Lift the loading table to ease the spindle into the printer Risk of trapped fingers Do not touch spindle gears while moving Do not put objects on top of the printer Do not cover the fans You are recommended to wear gloves when handling ink cartridges printhead cleaning cartridges and the printhead cleaning container The printer s main features Your printer is a color inkjet printer designed for printing high quality images on flexible substrates from 23 in 584 mm to 42 or 60 in 1 07 or 1 52 m wide depending on which printer model you have Some major features of the printer are shown below e Printing speeds in draft mode of up to 250 ft h 24 m h with the 60 in printer 220 ft h 21 m h with the 42 in printer e Environmentally friendly odorless aqueous latex inks in six colors No special ventilation required no hazardous waste e 5 ml ink cartridges Print on a wide range of substrates including most low cost uncoated solvent compatible substrates e Arrange of HP recyclable substrates is available e Durable prints with outdoor display permane
31. head is missing Insert a printhead 1 If the printhead is new shake it vigorously before removing the protective caps Hold the printhead upright with the protective caps facing down and shake the printhead vigorously in a smooth up and down motion for about 15 seconds EY NOTE Be careful not to strike the printhead against anything while shaking it because this could cause damage L D 5 D mr D 5 a 7 lt Uj D 50 Chapter5 Handle the ink system ENWW 2 Remove the orange protective caps by pulling them down 3 The printhead is designed to prevent you from accidentally inserting it into the wrong slot Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted 4 Insert the new printhead into its correct slot in the carriage A CAUTION Insert the printhead slowly and vertically straight down It can be damaged if you insert it too quickly or at an angle or if you rotate it as you insert it 5 Push down as indicated by the arrow A CAUTION You might feel some resistance when installing the new printhead so you need to press it down firmly but smoothly You should hear a beep and see confirmation on the front panel display that the printhead has been inserted If you have difficulty See the Maintenance and troubleshooting guide _ p gt as S oo per ce C a ENW
32. ide the printer Refer servicing to qualified service personnel Turn off the printer unplug both power cords from the power outlets and call your service representative in any of the following cases o The power cord or plug is damaged o Liquid has entered the printer o There is smoke or an unusual smell coming from the printer o The printer has been dropped or the drying or curing module damaged o The printer s built in Residual Current Circuit Breaker Ground Fault Circuit Interrupter has been repeatedly tripped o Fuses have blown o The printer is not operating normally Turn off the printer and unplug both power cords from the power outlets in either of the following cases o During a thunderstorm o During a power failure Electrical shock hazard A WARNING The drying and curing modules operate at hazardous voltages capable of causing death ENWW or serious personal injury The printer uses two power cords Unplug both power cords before servicing the printer The printer must be connected to earthed mains outlets only Safety precautions 1 O prar S xe O S _ To avoid the risk of electric shock e Donot attempt to dismantle the drying and curing modules or the electrical control cabinet e Do not remove or open any other closed system covers or plugs e Do not insert objects through slots in the printer r a Oo Q c O O amp NOTE A blown fuse may indicate mal
33. idge is very low and you want to replace it with a full cartridge for unattended printing You can use the remaining ink in the first cartridge at a more convenient time z _ p gt 7 x S at oe per xe C a ENWW Ink system tips 43 e The ink cartridge is empty or faulty and you must replace it to continue printing C cartridge 18 out of ink A CAUTION The procedure to remove an ink cartridge must be initiated from the front panel Do not remove an ink cartridge until the front panel prompts you CAUTION Remove an ink cartridge only if you are ready to insert another one A WARNING Make sure that the printer wheels are locked the brake lever is pressed down to prevent the printer from moving Remove an ink cartridge 1 On the printer s front panel select the icon and then select Replace ink cartridges Ink e Replace ink cartridges Replace printheads Replace maintenance ctg H Image quality maintenance HInk cartridge information Printhead information k Maintenance cta into 2 Grip the blue tab in front of the cartridge that you want to remove L D 5 D mr D 5 7 lt Uj D 44 Chapter 5 Handle the ink system ENWW 3 Pull the blue tab down and then pull it outwards towards you 4 The cartridge comes out in its drawer 5 Lift the cartridge out of its drawer E NOTE Avoid touching the end of the cartridge that is inse
34. information about the substrate On the printer s front panel select the Tj icon and then select View loaded substrate gt View substrate details The following information appears on the front panel e The roll status e The substrate family that you have selected _ 4 _ Ko m E par amp ce e The width of the substrate in millimeters estimated by the printer If no substrate is loaded the message Out of substrate appears The same information appears on the Embedded Web Server s Supplies page Store the substrate The following are tips for storing substrate e Always keep unused rolls wrapped in the plastic wrap to prevent discoloration Rewrap partially used rolls if they are not being used Do not stack rolls ENWW View information about the substrate 31 e Allow all substrates to adapt to room conditions out of the packaging for 24 hours before printing e Handle film and glossy substrates by the edges or wear cotton gloves Skin oils can be transferred to the substrate leaving fingerprint marks e Keep the substrate tightly wound on the roll throughout the loading and unloading procedures If the roll starts to unwind it can become difficult to handle Download substrate presets Each supported substrate type has its own characteristics The printer changes the way it prints on each different substrate type The RIP requires a description of the r
35. ings e Set the date and time e Update firmware e Align printheads e Upload substrate presets Support tab The Support tab contains options to complete these functions e Browse helpful information from a variety of sources e Access HP Designjet links for technical support with your printer and accessories e Access service support pages that show current and historical data on the usage of your printer ENWW The Embedded Web Server 9 2 Connectivity and software instructions Connection method Q O l 5 Your printer can be connected in the following way 2 Connection type Speed Maximum cable length Other factors lt 2 Gigabit Ethernet Fast varies according to Long 100 m 328 ft Requires extra equipment network traffic switches E NOTE The speed of any network connection depends on all the components that are used in the network which can include network interface cards hubs routers switches and cables If any one of these components cannot operate at high speed you will have a low speed connection The speed of your network connection can also be affected by the total amount of traffic from other devices on the network Connect to a network Before you begin check your equipment The printer should be set up and turned on The Gigabit switch or router should be on and functioning correctly e All computers on the network should be turned on and connected to the network e _ The pri
36. ish Portuguese Spanish Catalan French Italian German Simplified Chinese Traditional Chinese Korean and Japanese It uses the language that you specified in your Web browser options If you specify a language that it cannot support it functions in English To change the language change your Web browser s language setting For example in Internet Explorer version 6 go to the Tools menu and select Internet Options gt Languages Make sure that the language you want is at the top of the list in the dialog box To complete the change close and reopen your Web browser WW D le O n D r o O i O T 14 Chapter3 Basic setup options ENWW 4 Handle the substrate Overview You can print on a wide variety of printing materials all of which are referred to in this guide as substrates Use substrate ENWW Choosing the correct substrate for your needs is an essential step in ensuring good print quality For best printing results use only recommended HP substrates see Supported substrate families on page 16 which have been developed and thoroughly tested to ensure reliable performance All printing components printer ink system and substrate have been designed to work together to offer trouble free operation and ensure optimal print quality Here are some additional tips about substrate usage A Allow all substrates to adapt to room conditions out of the packaging for 24 hours before using
37. ith or without coating not compatible with solvent inks Paper Solvent Paper based cellulose coated substrates compatible with solvent inks and usually with some water resistance HP Photorealistic Paper based cellulose coated substrates with gloss or matte finishing heavier and more rigid than other paper based substrates Here are some recommended default settings for each substrate family which can be used as a starting point Substrate family Drying Curing Heating Auto Cutter Substrate Input Vacuum temp temp airflow tracking advance tension level adjust Self adhesive vinyl 50 110 30 Yes Yes 0 15 20 Banner 55 100 45 Yes Yes 0 15 5 Film 55 95 60 Yes Yes 0 15 20 Fabric 60 100 30 Yes No 0 15 20 Mesh 55 95 30 Yes Yes 0 15 15 Paper Aqueous 45 70 30 Yes Yes 0 15 20 Add a new substrate type 33 eb _ 4 Soom _ 2 m a x par amp xe 2E a D D r D T oy T r N 9 P D Substrate family Drying Curing Heating Auto Cutter Substrate Input Vacuum temp temp airflow tracking advance tension level adjust Paper Solvent 50 80 30 Yes Yes 0 15 15 HP Photorealistic 50 100 30 Yes Yes 0 15 30 The various settings mentioned above are described below Setting Drying temp Curing temp Heating airflow Auto tracking Cutter Substrate advance adjust Description The heat applied in the printing zone removes water and fixes
38. jobs in the same workflow Even if the cutter is on or successive jobs use different print modes it is better to print them all together without delays to minimize the time spent in Preparing to print Change margins The printer margins determine the area between the edges of your image and the edges of the substrate The margins for a particular print job are selected in the RIP software if the job exceeds the substrate width it will be clipped In addition the front panel offers three settings for the bottom margin normal small and extended see Table 8 4 Margins on page 63 This selection only applies to single prints when the cutter is not in use The bottom margin is not applied between several prints sent at the same time To set the bottom margin at the front panel select the Tj icon and then Substrate handling options gt Extra bottom margin E NOTE Ifa larger margin is set in the RIP it overrides the bottom margin set in the front panel 60 Chapter6 Print options ENWW Request the printer s internal prints The internal prints provide various kinds of information about your printer Request these prints from the front panel without using a computer Before requesting any internal print make sure that substrate is loaded and that the Ready message appears on the front panel display p O _ Q oO _ aH To print an internal print select the icon Internal prints and then select the type of interna
39. k smears or substrate jams The substrate may wrinkle under the curing module causing defects such as bubbles or liner detachment The substrate wrinkles may also cause vertical banding or ink smears at the beginning of the following plot The printer may not reach the expected temperature in the print zone causing defects such as banding bleeding and coalescence Poor text and line quality may be seen Disable the sensor in the following cases e _ The substrate is porous and allows ink to pass through to the platen Clean the sensor after using this substrate e You are instructed to do so by the front panel because the sensor is dirty or unable to track this particular substrate Disable the cutter in the following cases e You want to use the take up reel e You want to cut the substrate manually e The leading edge of the substrate tends to curl and cause substrate jams Dark lines appear when you use up to six passes Graininess appears when you use eight or more passes White lines appear when you use up to six passes Graininess appears when you use eight or more passes ENWW ENWW Setting Description If too low If too high Input tension Tension is applied to the The substrate skews and may The substrate may be substrate from the input spindle become increasingly wrinkled in permanently deformed or It needs to be constant over the the printing zone Also substrate damaged Substrate advance
40. l print that you want The following internal prints are available e Menu map Shows details of all the front panel menus e Configuration Shows all the current front panel settings e Usage report Shows estimates of the total number of prints number of prints by substrate family number of prints by print quality option and total amount of ink used per color The accuracy of these estimates is not guaranteed e Service information Provides information that service engineers require ENWW Request the printer s internal prints 61 gt O O D N O D N l Accessories Order accessories The following accessories can be ordered for your printer Name Product number HP Designjet L25500 42 inch Spindle spare spindles ease the process of switching between CQ154A different substrates HP Designjet L25500 60 inch Spindle spare spindles ease the process of switching between CQ155A different substrates HP Designjet L25500 User Maintenance Kit CQ201A E 62 Chapter7 Accessories ENWW 8 Printer specifications Functional specifications ENWW Table 8 1 HP No 789 ink supplies Printheads Yellow black cyan light cyan and light magenta magenta Printhead cleaning kit and printhead cleaning Non color specific container Ink cartridges Yellow black magenta light magenta cyan and light cyan All cartridges contain 775 ml of ink EeEeEeEeEEEEE
41. n necessary This takes a little time and can occasionally delay printing z _ Op gt 7 wi S per ce C a When a printhead eventually needs to be replaced the front panel will display a message ENWW Ink system components 41 A CAUTION Avoid touching pins leads and circuitry when handling ink cartridges because these elements are sensitive to electrostatic discharge Such devices are called ESD sensitive devices See Glossary on page 66 Electrostatic discharges are one of the main hazards to electronics products This type of damage can reduce the life expectancy of the device Printhead cleaning cartridge The printhead cleaning cartridge cleans and maintains the printheads and seals the printheads when they are not in use to prevent them from drying out The cartridge contains a roll of cloth which is used to clean the cartridges You are notified when 90 of the roll has been used The printer will refuse to start a print job if it detects the end of the cleaning roll You should then replace the printhead cleaning cartridge with a new one Ink funnel The ink funnel collects waste ink produced during printhead servicing It is important that this funnel is installed as it prevents significant deposits of ink over various other printer parts From the ink funnel the waste ink passes through a tube into the printhead cleaning container Printhead cleaning container The printhe
42. nce up to three years unlaminated five years laminated 4 Chapter 1 Introduction ENWW e Accurate and consistent color reproduction with automatic color calibration built in spectrophotometer e ENERGY STAR qualified product To send print jobs to your printer you will need Raster Image Processor RIP software which should be run on a separate computer RIP software is available from various different companies it is not provided with the printer am O prar S ce O _ The printer s main components The following views of the printer illustrate its main components Front view 60 in printer 1 Ink cartridge 2 3 4 9 6 T 8 ENWW The printer s main components 5 Platen Printhead Printhead carriage Ink funnel Front panel Printhead cleaning cartridge Substrate adjustment lever 9 Spindle lock lever 10 Take up reel motor 11 Take up reel cable and sensor housing unit 12 Spindle r a o Q c O O 13 Loading table 14 Drying module 15 Take up reel sensor 16 Take up reel spindle stop 17 Curing module Rear view 60 in printer 1 Printhead cleaning container Sockets for communication cables and optional accessories Power switch and power sockets gt N Residual current circuit breakers for the heating components 6 Chapter 1 Introduction ENWW Take up reel motor 1 2 3 Take up reel spindle lever Manual winding bu
43. nk cartridge on page 43 2 The front panel will complain that the cartridge is empty and the cartridge removal process will start Press the Cancel key to stop this automatic process 3 At the front panel select the icon Highlight Replace ink cartridges but do not select it Press the Cancel key and the Up key at the same time and hold them down for at least two seconds o p p The front panel will display a series of warning messages In response to each message press the Cancel key to cancel the process or the Select key to confirm that you wish to continue When you have pressed Select in response to all warning messages the front panel will give the usual ink cartridge status display but the refilled or non HP cartridge will be shown as empty with a warning sign Printheads The printheads are connected to the ink cartridges Each printhead has two ink cartridge connection points and two jet nozzles which means that each printhead accommodates two ink cartridges For example the following printhead image indicates a printhead that draws and jets ink from the light magenta and magenta cartridges The printheads are extremely durable and do not need to be replaced every time an ink cartridge is replaced They provide excellent results even when the ink cartridges contain a low level of ink To maintain optimum print quality the printheads are automatically tested at regular intervals and automatically serviced whe
44. nmental specifications Table 8 9 Printer environmental specifications Relative humidity range for best print quality 20 80 depending on substrate type Temperature range for best print quality 18 to 25 C 64 to 77 F depending on substrate type Temperature range for printing 15 to 30 C 59 to 86 F Temperature range when not in operation 25 to 55 C 13 to 131 F Temperature gradient no more than 10 C h 18 F h Maximum altitude when printing 3000 m 10000 ft Ef NOTE The printer must be kept indoors NOTE If the printer or ink cartridges are moved from a cold location to a warm and humid location water from the atmosphere can condensate on the printer parts and cartridges and can result in ink leaks and printer errors In this case HP recommends that you wait at least 3 hours before turning on the printer or installing the ink cartridges to allow the condensate to evaporate Acoustic specifications Table 8 10 Printer acoustic specifications p O prar 4o S S Q a La _ T aH Idle sound power lt 5 1 B A Operating sound power lt 7 5 B A Idle sound pressure lt 39 dB A Operating sound pressure lt 56 dB A ENWW Environmental specifications 65 Glossary Airflow Air is blown through the printing zone to speed up the drying process Too much or too little airflow may cause print quality defects Back tension The backwards tension applied to the su
45. nter should be connected to the switch When the printer is connected to the network and turned on you should see the printer s IP address appear on the front panel 192 168 1 1 in this example Make a note of the IP address you can use it later to access the Embedded Web Server Ready Temp OF to open window Gigabit Ethernet http RRR ALL http 192 168 1 1 If you see this screen without the IP address either the printer is not successfully connected to the network or your network has no DHCP server In the latter case you will have to set the IP address manually see the Maintenance and troubleshooting guide Refer to the RIP instructions not provided by HP to install the software RIP 10 Chapter 2 Connectivity and software instructions ENWW 3 Basic setup options Printer setup options Turn the printer on and off To turn on the printer ensure that the power switch at the rear of the printer is turned on ensure that the residual current circuit breakers are in the up position then press the Power button on the front panel You can leave the printer on without wasting energy Leaving it on improves response time When the printer has not been used for a certain period of time it Saves power by going into sleep mode Any interaction with the printer returns it to active mode and it can resume printing immediately If you want to turn the printer on or off the normal and recommended method is to use the Power but
46. nthead cleaner specification 63 printhead cleaning cartridge about 42 replacing 53 printhead cleaning container about 42 replacing 58 printhead cleaning kit replacing 53 printing delays 39 printing faster 33 R rear view 6 refilling ink cartridges 40 resolution 63 restart the printer 12 S safety labels 3 safety precautions 1 sleep mode wait time 13 specifications acoustic 65 ecological 64 environmental 65 functional 63 hard disk 64 ink supplies 63 margins 60 mechanical accuracy 64 memory 64 physical 64 power 64 print resolution 63 substrate size 63 substrate add new 32 displaying information 31 ENWW overview 15 storage 31 supported families 15 tips 15 substrate presets downloading 32 substrate sizes max amp min 63 T take up reel motor 7 using 21 turn the printer on off 7 U unloading roll from printer 15 use the take up reel 21 W warning 3 warning labels 3 ENWW Index 69
47. o replace the ink funnel 1 Unlock and open the window 8 ee r i mpn o t oe i A IF felt L D 5 D mr D 5 7 lt Uj D 56 Chapter5 Handle the ink system ENWW 3 Grip the ink funnel _ p PA 7 K per amp ce c 49 me ENWW Work with ink system components 57 L D D mr D 5 7 lt 7 Close and lock the window Replace the printhead cleaning container A CAUTION You are recommended to wear gloves 1 Remove the printhead cleaning container 2 Insert the new printhead cleaning container 3 Ensure that the tube is pointing into the center of the container Order ink supplies You can order the following ink supplies for your printer Table 5 1 Ink cartridges Cartridge Capacity ml Part number HP 789 Black Latex Designjet Ink Cartridge HP 789 Cyan Latex Designjet Ink Cartridge HP 789 Magenta Latex Designjet Ink Cartridge HP 789 Yellow Latex Designjet Ink Cartridge HP 789 Light Cyan Latex Designjet Ink Cartridge HP 789 Light Magenta Latex Designjet Ink Cartridge 1795 175 T15 175 175 115 CH615A CH616A CH617A CH618A CH619A CH620A 58 Chapter5 Handle the ink system ENWW Table 5 2 Printheads Printhead Part number HP 789 Yellow Black Printhead CH612A HP 789 Cyan Light Cyan Printhead CH613A HP 789 Light Magenta Magenta Printhead CH614A
48. ofile is a description of a printer ink and substrate combination that contains all the information needed for these color conversions These color conversions are performed by your Raster Image Processor RIP not by the printer For further information on the use of color profiles see the documentation for your application software and for your RIP In addition to the color profiles used for printing you may wish to calibrate and profile your monitor display device so that the colors you see on the screen relate more closely to those that you see on your prints Color calibration 39 eb _ _ 2 m a x pe amp xe a D 5 D P D 5 l 7 lt Uj r D o Handle the ink system Ink system components Ink cartridges The printer s six ink cartridges provide magenta light magenta black yellow light cyan and cyan ink to the printheads Each cartridge has a capacity of 775 ml Ink cartridges require no maintenance or cleaning When each ink cartridge is shaken vigorously before installation and inserted correctly into its slot the ink will flow to the printheads Because the printheads control the amount of ink that is transferred to the page high quality printing results continue even when the ink levels are getting low A CAUTION Avoid touching pins leads and circuitry when handling ink cartridges because these elements are sensitive to electrosta
49. om the printer on page 22 and Load a roll into the printer on page 19 o At the printer s front panel select the t icon and then select View loaded substrate gt Change loaded substrate amp NOTE Substrate advance calibration is not performed when the substrate family is changed from the front panel Overview 15 eb _ 4 Soom _ 2 m a x per amp xe 2E A CAUTION Removing the substrate from the printer manually without using the front panel could damage the printer Do this only when necessary to clear a substrate jam Supported substrate families Load a roll onto the spindle 1 Make sure that the printer wheels are locked the brake lever is pressed down to prevent the printer from moving 2 Lift the spindle lock lever to disengage the spindle L Q D mt F D N O N ee Q D 16 Chapter4 Handle the substrate ENWW 3 Remove the first end of the spindle from the right side of the printer and then move the spindle to the right in order to extract the other end Do not insert your fingers into the spindle supports during the removal process end to mount a new roll the stop at the other end can also be removed if you wish The stop slides along the spindle to hold rolls of different widths 4 Slide the lever lock on the blue stop to the unlocked position 5 Remove the stop from the left end of the spindle _ 49
50. ove the power cords from the power sockets Wait for 10 seconds Reinsert the power cords into the power sockets and turn on the printer by using the power switch A pP m pA Make sure that the Power light on the front panel illuminates If it does not use the Power button to turn on the printer Change the language of the front panel Two methods are available to change the language that is used for the front panel menus and messages e Ifyou can understand the current front panel language go to the front panel and select the icon and then select Front panel options gt Select language e fyou cannot understand the current front panel language start with the printer powered off At the front panel press the OK button and hold it down While holding down the OK button press the Power button and hold it down Continue to hold down both buttons until the green light on the left side of the front panel starts flashing and then release both buttons You can expect a delay of about one second If the green light starts flashing without any delay you may need to start again Whichever method you used the language selection menu should now appear on the front panel English O Fran ais O Italiano O Deutsch O Espa ol OPortugu s O Catal 7 Highlight your preferred language and then press the OK button 12 Chapter3 Basic setup options ENWW Request e mail notification of specific error conditions 1
51. print quality defects Too little suction may also cause a substrate jam or damage the printheads ENWW Glossary 67 Index A accessories order 62 acoustic specifications 65 add new substrate 32 C calibration color 33 caution 3 color calibration 33 color profiles 33 components of printer 5 connect the printer connection method 10 contrast in front panel 13 D downloading substrate presets 32 E e mail alerts 13 ecological specifications 64 Embedded Web Server access 8 e mail alerts 13 language 14 environmental specifications 65 F faster printing 33 features of printer 4 front panel contrast 13 language 12 units 13 front view 5 functional specifications 63 H hard disk specification 64 68 Index ink cartridge about 40 ordering 40 refilling 40 replacing 40 specification 63 ink funnel about 42 replacing 56 ink system tips 43 internal prints 61 L labels warning 3 language 12 loading roll into printer 15 loading roll onto spindle 16 loading thick substrates 20 loading thin substrates 20 M margins changing 60 specification 60 mechanical accuracy 64 memory specifications 64 O order accessories 62 ink cartridges 40 printhead cleaner 59 printheads 59 P physical specifications 64 power specifications 64 print resolution 63 printer states 39 printer s main components 5 printer s main features 4 printhead about 41 ordering 59 replacing 43 specification 63 pri
52. printer settings and color profile The correct printer settings for your substrate may be available from your RIP vendor or substrate vendor If not you can start by copying printer settings from a generic or similar substrate Substrates may be divided into the following families Substrate family Description Self adhesive vinyl PVC films with adhesive on one side which can be white finished or transparent The liner can be paper or plastic based There are two main manufacturing processes calendering and casting There are also variations such as perforated vinyl to be placed on windows These substrates may need manual rather than automatic printhead alignment Banner Usually a polyester mesh or fabric with PVC coating There are also recyclable versions to cover the same applications green banners Banners can be frontlit or backlit Film Usually a polyester film although there are other materials such as PVC and PC for backlit applications They are typically translucent although there are also transparent versions Fabric Fabric substrates are usually composed of polyester fibers Some fabrics come with a liner to prevent the ink from passing through the substrate Very stiff fabrics such as polyester canvases are better loaded as banners Mesh Usually a polyester mesh covered with PVC coating with holes Some of these substrates may have a liner and be self adhesive Paper Aqueous Paper based cellulose substrates w
53. rate loading process see the Maintenance and troubleshooting guide 6 The printer calibrates the substrate advance 7 Ifyou are loading transparent substrate without opaque borders you are asked to enter the width of the substrate and the distance of the right edge from the printer s side plate as indicated by the ruler on the front of the curing module 8 The printer indicates that it is ready for printing Ready _ _ Ko m 7 E par amp ce If you have the take up reel and want to use it see Use the take up reel on page 23 ENWW Load a roll into the printer 21 Unload a roll from the printer If you used the take up reel during printing unload the printed roll from the take up reel before attempting to remove the roll from the printer See Unload a roll from the take up reel on page 29 Check whether the other end of the roll is still attached to the input spindle and follow the appropriate procedure as described in the following sections The normal procedure roll attached to spindle If the end of the roll is still attached to the spindle use the following procedure 1 On the printer s front panel select the 1 icon and then select Substrate unload gt Unload roll 2 Press the OK button on the front panel as many times as needed to rewind the substrate 3 Lift the spindle lock lever 4 Remove the roll from the printer pulling out the right end on the right
54. rin k SUN SS a a E E E E E A A ances 58 6 Print options FPS SAS E T E EE E N E sen eee E E E EE Mneceuuneed 60 RPV AVES NNN AO EGS ccs cider E dpe insane caste ed sear ace eran ciesieotnaiteiesmmo E 60 ENWW lil Request the printer s internal prints sccecesacuescins oevsecdensensvieddtenscawe seweddaavedaheunloved sdeawenvvenkebwoncweeansensaceeundes 61 7 Accessories OKEE EE E A A E N E E E E EE E ET 62 8 Printer specifications Functional SPECIICAUONS sscierisiirneinand iaaa a E E O OR 63 Physical specifications s eriieseniieriarneenninisinnnn nan anann a aN aiaa aa a iaaa 64 Memory SOCCING QU ONS arts ciestinsateke ne aieia oe EE E N AEE 64 POW EF SPECICATION irra N E E aensaiea earonssatueeeaceaeasesucceas 64 Ecological Sp ciNcalonS sussid E AEA EA E EENAA 64 Environmental specifications cccccccccceeccceeeeceececeeeeeeeeeseuceeeeceeeeceseuceseeeeseueeseeeeseeeesaeeesaeesseeeesaeeetaes 65 AGCOUStIC SO CC INC AH ONS octets vce seat resectesteneevecciecsaecavacs setae os aE EA Ea iea aE EA 65 OS Ny AA EN ENEA EAEE E E AEE N AEE ENE E EEIE AAIE A E AE AE ET T RSA 66 E e EEE O A E E E E E N N A A iad A A A A 68 IV ENWW 1 Introduction Safety precautions Before using your printer read the following safety precautions to make sure you use the equipment safely General safety guidelines Refer to installation instructions before connecting the printer to the supply There are no operator serviceable parts ins
55. rted into the printer because the connection might be coated with ink NOTE If necessary store a partially used ink cartridge in the same position as if it were inserted in the printer Avoid using a partially used cartridge that has been stored on its end z _ p a wi S oo per ce C a ENWW Work with ink system components 45 6 The front panel display identifies the missing ink cartridge Ink cartridge missing Install ink cartridge 1 Pick up the new ink cartridge and find the label that identifies the ink color Hold the ink cartridge so that you can see the label at the top of the side that is facing you Insert an ink cartridge 2 Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge 3 Shake the cartridge vigorously for about 15 seconds L D 5 D mr D 5 a 7 lt Uj D 3 46 Chapter5 Handle the ink system ENWW 5 Slide the drawer and cartridge into the slot until they lock into position If you have difficulty see the Maintenance and troubleshooting guide 6 The front panel display confirms that all cartridges have been correctly inserted Ready Temp OF to open window Replace a printhead Printhead replacement must be performed after the printer has been turned on with the hard power switch at the back of the printer A WARNING Make sure that the printer wheels are locked the br
56. s doing so during the loading process ala Q D mt gt p D N O N ee N Q D 4 Align the printheads See the Maintenance and troubleshooting guide 5 In your RIP software open the HP diagnostic chart which you can obtain from the Embedded Web Server at http ip addr hp device webAccess images new tif where ip addr is the IP address of your printer Alternatively you can find the chart on the Web under hitp www hp com go l25500 manuals 6 Select the number of print passes See Select the number of passes on page 36 7 Print the chart 8 If you experience a substrate jam or noticed ink smears or substrate damage while printing see the Maintenance and troubleshooting guide 32 Chapter 4 Handle the substrate ENWW Select ENWW 9 Check the quantity of ink and correct it if there is too much see Check the ink quantity on page 37 The print may not be completely dry at this stage this is normal and not a problem 10 After a little time the print should be completely dry If the ink smudges when touched see the Maintenance and troubleshooting guide A 1 Ifyou notice any print quality problems see the Maintenance and troubleshooting guide 12 Ifyou would like to print faster see Faster printing on page 39 13 You should use your RIP software to color calibrate and color profile the new substrate See Color calibration on page 39 Color profiles on page 39 and the RIP documentation
57. s some time at the end of the printing process e Increase the cool down curing temperatures This also saves some time at the end of the printing process but may cause slight substrate deformation depending on the substrate See also Printer states on page 60 Color calibration The purpose of color calibration is to produce consistent colors with the specific printheads inks and substrate that you are using and in your particular environmental conditions After color calibration you can expect to get identical prints from your printer on different occasions Color calibration can be launched from your RIP software see your RIP documentation for details In outline the process consists of the following steps 1 A calibration test chart is printed 2 The HP Embedded Spectrophotometer or if you prefer a different soectrophotometer scans and measures the test chart 3 The RIP uses the measurements to calculate the necessary correction factors for consistent color printing on that substrate Color profiles ENWW Color calibration provides consistent colors but consistent colors are not necessarily accurate For instance if your printer prints all colors as black its colors may be consistent but they are not accurate In order to print accurate colors it is necessary to convert the color values in your files to the color values that will produce the correct colors from your printer your inks and your substrate A color pr
58. select Take up reel gt Enable take up reel Follow these guidelines when taping rolls to the take up reel spindle core e Make sure that the substrate is straight when it is attached to the spindle core Otherwise it skews as it winds onto the core e _ The spindle core on the take up reel must be the same width as the substrate that you are using e Check that neither side of the spindle core has end caps and make sure the spindle core is pushed firmly into both spindle guides amp NOTE Ifyou want to load the take up reel during printing familiarize yourself with the procedural steps Loading the take up reel during printing requires you to complete the procedure while the printer is feeding and printing substrate Loading the take up reel during printing saves approximately 1 m 3 feet of substrate _ _ 2 m p a om pe amp ce Load a roll onto the take up reel 1 On the printer s front panel select the tj icon and then select Substrate load gt Load take up reel ENWW Use the take up reel 23 2 Ifyou want to load the take up reel now select Load take up reel now on the front panel If you want to load the take up reel during printing select Load it during printing on the front panel Would you like to load paper onto take up reel now or save paper and load it later during printing O Load take up reel now O Load it during printing 3 Make sure that th
59. side of the printer first Do not insert your fingers into the spindle supports during the removal process Exceptional procedure roll detached from spindle Use the following procedure if the end of the roll is visible but no longer attached to the spindle 1 Ifyou have already selected Substrate unload at the front panel press the Cancel button to cancel that procedure 2 Lift the substrate adjustment lever If the front panel shows a warning about the lever ignore it L D D r D T o 7 r N o D 22 Chapter4 Handle the substrate ENWW 3 Pull out the substrate from the front of the printer Jang jl l For F pr Fi i lt P Faa f 4 Remove the empty spindle from the printer pulling out the end on the right side of the printer first Do not insert your fingers into the spindle supports during the removal process 5 Lower the substrate adjustment lever 6 Ifthe front panel shows a warning message press the OK button to clear it E NOTE Ifthe end of the roll has disappeared inside the printer use the Move substrate button on the front panel to move it forward Use the take up reel The take up reel must be enabled and operated from the front panel When the take up reel is enabled the Take up reel enabled message appears on the Substrate tab on the front panel If the take up reel is not enabled and you would like to enable it select the icon and then
60. t the t icon and then select Substrate unload gt Unload roll The printer advances the substrate to allow for cutting 2 Lift the loading table to its upright position 3 Switch the wind direction switch to the Off position The switch is in the off position when it is centered in other words when the switch is neither in position 1 nor position 2 _ 49 ja _ Ko m E par amp ce ENWW Use the take up reel 29 4 Remove the loop shaping core 5 Use the winding button on the take up reel motor to wind the excess substrate around the take up reel spindle 6 Press the OK button on the front panel 7 Use the winding button on the take up reel motor to wind the remainder of the substrate around the take up reel spindle L D D r D T o 7 r N o D 8 Press the OK button on the front panel The amount of printed substrate that is on the take up reel spindle appears on the front panel 30 Chapter4 Handle the substrate ENWW 9 Unlock the take up reel spindle by pushing the spindle lever to its uppermost position 10 Remove the roll from the printer pulling out the end on the right side of the printer first Do not insert your fingers into the spindle supports during the removal process 11 Toremove the roll from the printer after you have unloaded the take up reel see Unload a roll from the printer on page 22 View
61. the image to the substrate Curing is needed to coalesce the latex creating a polymeric film which acts as a protective layer while at the same time removing the remaining co solvents from the print Curing is vital to ensure the durability of the printed images Airflow helps to remove the evaporated water from the print zone and thus allows more efficient drying The substrate advance sensor also known as OMAS is located under the print platen it can track the substrate advance automatically The printer s built in cutter can cut the substrate automatically between each print Your printer was calibrated at the factory to ensure that it advances the substrate accurately when using supported substrates in normal environmental conditions However you may find it useful to adjust the substrate advance when printing on unsupported substrates or in unusual but stable environmental conditions 34 Chapter 4 Handle the substrate If too low Print quality defects such as banding bleeding and coalescence may occur The print may emerge not fully polymerized so that the ink smears when rubbed with a finger The print may appear wet after printing or later Print quality defects such as banding bleeding and coalescence may occur If too high Thermal marks may be seen on the substrate they may appear as vertical bands in some colors The substrate may wrinkle on the platen causing vertical banding in
62. them for printing Handle film and photo substrates by the edges or wear cotton gloves Skin oils can be transferred to the substrate leaving fingerprint marks Keep the substrate tightly wound on the roll throughout the loading and unloading procedures To make sure that the roll stays tightly wound consider using tape to stick the leading edge of the roll to the core just before removing the roll from the printer You can keep the roll taped during storage If the roll starts to unwind it can become difficult to handle NOTE The use of tape to stick the leading edge of the roll to the core is especially important for heavy substrates because the inherent stiffness of the substrate can cause it to loosen and unwind from the core Whenever you load a roll the front panel prompts you to specify the substrate family that you are loading For good print quality it is essential to specify this correctly Check that the substrate belongs to the family named on the front panel and check also that it matches the substrate profile in the RIP Print quality could be impaired if you use a substrate that is unsuitable for your image Make sure that the appropriate print quality setting is selected in the RIP If the substrate family shown on the front panel does not correspond to the substrate that you intend to use take one of the following actions o Reload the roll into the printer and select the correct substrate family See Unload a roll fr
63. tic discharge which can reduce the life expectancy of the device Replace ink cartridges You can highlight the icon at any time to check the ink levels of all the ink cartridges Ready Temp OF to open window The front panel warns you when cartridge ink level is low When a cartridge is empty the printer stops printing and the front panel provides an explanation C cartridge 1s out of ink HP recommends that you replace the empty cartridge with a new HP cartridge See Order ink supplies on page 58 and Replace an ink cartridge on page 43 40 Chapter5 Handle the ink system ENWW Although it is possible to use refilled or non HP ink cartridges either choice has several serious disadvantages e There is some risk of damaging the printer In this case the printer warranty will not be valid for any printer repairs that are related to the cartridge nor for any problems due to ink contamination e You will invalidate the warranty of all printheads of the same color used in the printer subsequently unless and until the whole ink system including ink tubes is replaced e Print quality may be impaired e The printer will be unable to estimate the ink level in the cartridge and will report it as empty If you decide to use refilled or non HP ink cartridges you will need to follow these instructions to make the printer use a cartridge that it believes to be empty 1 Install the cartridge in the printer see Replace an i
64. ton on the front panel N C O prar Q oO Q _ e O mM When you turn off the printer this way the printheads are automatically stored with the printhead cleaning cartridge which prevents them from drying out However if you plan to leave the printer turned off for a long period of time you are recommended to turn it off using the Power button and then also turn off the power switch at the rear To turn it back on later use the power switch at the rear and then press the Power button When the printer is turned on it will take about ten minutes to initialize itself ENWW Printer setup options 11 U 9 2 O n r oO O oO ot O 7 Restart the printer In some circumstances you may be advised to restart the printer Please proceed as follows 1 Press the Power button on the front panel to turn the printer off Wait a few moments and then press the Power button again This should restart the printer If it does not continue with step 2 2 Use the Reset button on the front panel You will need a non conductive implement with a narrow tip to press the Reset button This normally has the same effect as pressing the Power button but may work if the Power button does not 3 If neither steps 1 nor 2 seems to have any effect turn off the printer by using the power switch at the rear of the printer Check that the residual current circuit breakers are in the up position Rem
65. ttons Wind direction switch The front panel ENWW Your printer s front panel is located at the front right of the printer It has the following important functions Assists you in troubleshooting issues Is used when performing certain physical operations such as unloading substrate and maintaining the printer Displays information in brief about the status of the printer Displays warning and error messages when appropriate along with audio alerts to call attention to a warning or message The front panel has the following components 1 2 3 4 Power key To turn the printer off See Turn the printer on and off on page 11 Power light Indicates the printer s power status If the light is off the printer is off If itis solid green the printer is on If it is flashing green the printer is in transition between on and off Front panel display Displays error warnings and information on using your printer Status light Indicates the printer s operational status If the light is off the printer is not ready If it is solid green the printer is ready and idle If it is flashing green the printer is busy receiving data The printer s main components T O prar S ce O _ processing or printing If it is flashing amber your intervention is required If it is solid amber a serious error has occurred 5 Up key To go up in a menu or option or to increase a value 6 OK key To confirm
66. usuceeeneauaeaeeseneneneaueneneatauneanacaueneneas 10 3 Basic setup options Panter Setup OOS ace ects ct de seen oniad ecsiacten A E 11 Embedded Web Server setup options cccccccceeccceececeeeeeeeeeeeeeeeeeeeeseeceseeeeseeeseeeeseueeseeeseeeesseeetsaes 13 4 Handle the substrate VEVO ean E E EE E A E N E AE 15 Load a roll onto the spindle seco vo edcccin ne sch sdezdeavcuce de eteuerWabdssedeasd sonaceeeldedeaveuecddebdsvaalacdebeesnuenteekieansveusesdends 16 boad a PONTO Me PIMOT nereis E E E e 19 unload arol trom the DIME saressarseea a a a a ES 22 use the tako up TOON askos EDE a E a a 23 View information about the substrate 0 0 0 0 cecccecccceeecceeeeceeeeseeeeeeeeceeeeseuceseeeeseeeeseeeeseeesseeeseeeesaaeeeas 31 Store th SI SA a stnecaes aesiaeestceiesstectnneceychcte tabadae eacietacakunaie EAA aE AA EAEN a aa aaa A EATER 31 Download substrate presets cccccccssccsscceecceeeecueesaeeccaeesaeeceesauecuecanecsueceueceueecseeseeeseuseeueesuaesasesees 32 Add a new substrate type cccccccccsscccsseeccsscsseeseceneuseseuceseusesseeeeseeeceeecsececgececaeensasenusensussessesenees 32 AOE WDE IO eenaa E E cede EEE E TE EEA EA 39 Calor FOTOS oaa E E E E E 39 5 Handle the ink system MK SyStEM COMPONENIS cresen E 40 II ATI EET E rte A E E E EE E E A EE A E E E E 43 Work with ink system components o snsennennsennernssesernrerrernrsrrrernrerrsnnrrnrenrrrerernreerernresnerarernrrsrernnenane 43 Se
67. vice engineers can use it to retrieve internal information that helps to diagnose printer problems You can access the Embedded Web Server remotely by using an ordinary Web browser running on any computer See Access the Embedded Web Server on page 13 The Embedded Web Server window displays three separate tabs Buttons near the top of each page provide access to online help and supplies reordering 8 Chapter 1 Introduction ENWW F HP Designjet L25500 60in Supplies Microsoft Internet Explorer provided by Hewlett Packard TBR Fie Edit View Favorites Tools Help Ax Qba x lz Aseh ye Favorites A D GL 3 E Folders Address g co Links k in HP Designjet L25500 60in Printer status Ready g Introduction ee _ Supplies 2 History Substrate Ink Level Print Head Status Banner Accounting Length Unknown Usage MY K C LMLC 0000090 Temperature Maintenance Printhead cleaning kit Drying Curing 25 p oc Maintenance not Status OK required Click to view details a Local intranet Main tab The Main tab provides information about the following items e Substrate ink printhead and maintenance status e Temperatures of the drying and curing modules e Substrate and ink usage and accounting Setup tab The Setup tab includes options to complete these tasks e Specify printer settings such as units of measurement and refresh date e Specify network and security sett

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