HP 2500C User's Manual
Contents
1. TOP COVER OPEN The Top Cover is open Close the cover and press to resume printing PAPER JAM OPEN There is paper jammed Open the Top Cover to TOP COVER in the printer remove paper When finished close the Top Cover and press to resume printing CARRIAGE JAM The Carriage is jammed Open the Top Cover to OPEN TOP COVER clear obstruction When finished close the Top Cover and press to resume printing CARRIAGE JAM The Carriage is jammed Open the Printhead Access OPEN ACC COVER Cover to remove obstruction When finished close the Printhead Access Cover and align printheads LEFT BACK PANEL The left side of the Back Open the Rear Access OUT Panel has not been Cover and ensure that inserted properly the left side of the panel is properly installed RIGHT BACK The right side of the Open the Rear Access PANEL OUT Back Panel has not Cover and ensure that been inserted properly the right side of the panel is properly installed TRAY 2 PAPER One of the Paper Insert the Paper Guide GUIDE REMOVED Guides in Tray 2 has back into Tray 2 been removed TRAY 3 OPEN OR Tray 3 is either open or Ensure that both the Paper GUIDE REMOVED one of its Paper Guides Guides are properly has been removed installed and that Tray 3 is inserted into the printer 3 MNL FEED LOAD You have chosen to print Load the paper type and TYPE SIZE through the Rear Manual size as specified in the LCD Feed panel2. 1 Clean Printheads Whenever print quality noticeably decreases it is a good idea to perform the cleaning procedure You may Clean Printhead utility either through the Toolbox in your computer or from the Control Panel Click on the Maintenance Tab of the Toolbox if you wish to clean the printheads from the Toolbox The Clean Printhead utility consists of 3 levels of cleaning Each level of cleaning uses some ink to clear the printheads It is recommended that you start with Level 1 before proceeding to subsequent levels Note that Level 3 takes the longest and uses the most ink To run the Clean Printhead utility through the Control Panel 1 Press Menu until DIAGNOSTICS MENU appears 2 Press Item to either CLEAN PRNT HDS LEVEL 1 2 or 3 3 Press Select to clean printheads Align Printheads Although you may not notice misalignment it is recommended that you run the Align Printheads utility whenever the LCD displays the message PRNT HDS NOT ALIGNED This ensures that you have the best possible print quality You may align the printheads either through the Toolbox or from the Control Panel Please refer to the Maintenance Tab of the Toolbox if you wish to align the printheads from the Toolbox 11 2500C HP Maintaining The Printer To run the Align Printheads utility through the Control Panel 1 Press Menu until DIAGNOSTICS MENU appears 2 Press Item until ALIGN PRNT HDS
3. 10 Maintaining the Printer 11 Clean Printheads 11 Align Printheads 11 Removing Paper Jams 12 Resetting the Printer 14 Supported Paper Sizes 14 For More Information 15 2500C HP Contents Navigating the Menu System 1 Press Menu until the desired menu appears 2 Press Item until the desired item appears 3 Press Value to enter the desired values To scroll through the values you may press and hold the Value key 4 Press Select to save or activate your selection 5 Press to exit the menu without changing the settings or to get the printer online To Check the Printer s Configuration From the printer you can print the following information Menu Map The Menu Map gives an overview of the different settings that can be configured as well as diagnostics that can be performed through the key panel Diagnostic Page The Diagnostic Page shows general printer information and current network parameters 1 TopCover Printhead Latch Power Button Tray 3 Tray 2 Paper Knob Printhead Access Cover Ink Cartridge Door Rear Access Door Back Panel LCD Panel Menu Button Item Button Value Button Select Button Cancel Job Button Attention Red Ready Green Tray 1 Output Tray Extended Tray Cover 2500C HP Identifying Printer Parts 2500C HP Control Panel Go MESSAGE EXPLANATION SOLUTION OFFLINE The printer is offline Press to set
4. the printer online CANCELING JOB The printer is canceling current print job COLOR INK OUT One of the ink cartridges Replace the appropriate REPLACE CART black cyan magenta cartridge or yellow is out of ink COLOR CART One of the ink cartridges Replace the appropriate FAULTY REPLACE black cyan magenta cartridge or yellow is faulty COLOR CART One of the ink cartridges Insert the appropriate MISSING INSERT black cyan magenta or cartridge yellow is missing COLOR PRNT HD One of the printheads Replace the appropriate FAULTY REPLACE black cyan magenta printhead or yellow is faulty To Print a Menu Map 1 Press Menu until SELF TEST MENU appears 2 Press Item until PRINT MENU MAP appears 3 Press Select to print the menu map For more information on the Menu Map items please refer to the User s Guide To Print a Diagnostic Page 1 Press Menu until SELF TEST MENU appears 2 Press Item until PRINT DIAGNOSTIC PAGE appears 3 Press Select to print the diagnostic page For more information on the Diagnostic Page please refer to the User s Guide Common Printer Messages Note Brackets in the Message column indicate variables 2 COLOR PRNT HD One of the printheads Insert the appropriate MISSING INSERT black cyan magenta printhead or yellow is missing PRNT HD ACCESS The Printhead Access Close the cover to resume COVER OPEN Cover is open printing
5. tray and press Select For more information please refer to the User s Guide Loading Paper in Tray 1 1 Set your driver to pick paper from Tray 1 and print your document For more information on how to set your print settings please refer to the Toolbox in your computer 2 After sending your print job to the printer the LCD panel will display the message TRAY 1 LOAD TYPE SIZE where TYPE and SIZE is the media type and size as specified in your printer driver respectively 3 Slide the paper width guide to its outermost position 4 Insert up to 10 sheets of paper along the right side of Tray 1 print side down until it stops 5 Slide the paper width guide in until it stops at the edge of the paper 6 Press the button to print 7 8 1 9 Loading Paper in the Rear Manual Feed 1 Set your driver to pick from the Rear Manual Feed and print your document For more information on how to set your print settings please refer to the Toolbox in your computer 2 After sending your print job to the printer the LCD panel will display the message MNL FEED LOAD TYPE SIZE where TYPE and SIZE is the media type and size as specified in your printer driver respectively 3 Insert the media into the Rear Manual Feed at the back of the printer making sure that the edge of the sheet is aligned with the alignment mark on the left side of the slot Wait for the printer to grip the media before releasing it 10
6. 2500C HP Professional Series Color Printer QUICK REFERENCE GUIDE Acknowledgments HP ColorSmart II HP PhotoREt II and HP Zoom Smart Scaling Technology are trademarks of Hewlett Packard Company Microsoft is a U S registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation Adobe is a U S registered trademark of Adobe Systems Incorporated PostScript is a trademark of Adobe Systems Incorporated Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company CONTENTS Identifying Printer Parts 1 Control Panel 1 Navigating the Menu System 1 To Check the Printer s Configuration 1 To Print a Menu Map 2 To Print a Diagnostic Page 2 Common Printer Messages 2 Loading Paper 5 Loading Commonly Used Media in Tray 2 6 Loading Commonly Used Media in Tray 3 8 Loading Paper in Tray 1 9 Loading Paper in the Rear Manual Feed
7. and press to continue printing TRAY NUMBER The specified tray is empty Load the paper size and EMPTY LOAD amp Load the paper size and type type which this tray PRESS which this tray has been set has been set up for up for If you wish to change the paper size setting of this tray please refer to section on Loading Paper PRESS TO To continue your present CONTINUE task press the button MEDIA IN TRAY 1 There is media in Tray 1 which Remove the media in Tray 1 REMOVE may not be the type or size and press the button that is specified in your to resume printing current print job If you wish to print through Tray 1 set your driver to pick from Tray 1 and send the print job before putting media in Tray 1 WRONG MEDIA The media type which the You may wish to either TYPE ACTION printer has detected is not load in the right media or the type specified in your choose to print on existing print settings media You may also cancel the current print job by pressing the Cancel Print button UNEXPECTED The specified paper size Reload the correct media PAPER SIZE is different from the into the tray and print again paper size in the selected input tray The output was truncated to fit the paper in the printer Some output may have been lost PRINT HDS NOT The printheads have not Align the printheads ALIGNED been aligned For best See below for instructions print quality align the on how to al
8. appears 3 Press Select 4 The printer will print a page with 5 sets of alignment patterns 5 In each set A B C D or E select the most aligned straightest pair of lines 1 2 3 4 or 5 6 Enter the corresponding numbers in the Control Panel by pressing Value 7 When you have entered a value for a set press Item to move to the next 8 When you have finished entering the values press Select 9 The printer will print a confirmation page consisting of 2 squares and a cross 10 Check the confirmation page to see if the lines on the squares and the cross are aligned 11 Re align the printheads if the confirmation page is not satisfactory If paper is jammed in the printer follow these instructions to clear the jam 1 Remove all media from trays 1 2 and 3 Pull out any paper that is visibly stuck 12 1 2500C HP Removing Paper Jams 2 Lift the Top Cover and pull out any paper that may be stuck 3 If you are unable to free the jammed paper pull out the handle of the Paper Knob pull the knob away from the printer and rotate to remove the paper 4 If the LCD still reports a paper jam go to the back of the printer and lower the Rear Access Door by lifting the two rear door latches 5 Remove the Back Panel by pressing the two catches inwards 6 Pull out any paper that may be stuck inside 7 Replace the Back Panel and make sure it fits securely 8 Close the Rear Access Door and turn on the p
9. ears 10 Press Item to select TRAY 2 TYPE 11 Press Value to select the media type you have loaded into the tray and press Select For more information please refer to the User s Guide 7 5 7 8 6 4 Loading Commonly Used Media in Tray 3 1 Grasp the sides of Tray 3 and pull it out of the printer 2 If you wish to change the paper size that has been set in the tray go to step 3 If you wish to load paper into tray using the existing setting go to step 5 3 Snap the Paper Length and Width Guides into the slots Paper size markings are indicated beside their respective slots 4 If you are loading paper sizes such as B4 A3 11 x17 13 x19 and 330x483mm unlock the tray lock extend the tray and re lock the tray lock If you are loading paper sizes such as Letter A4 and Legal check that the tray is not extended If it is unlock the tray lock push in the tray and re lock the tray lock 5 Load paper by aligning the paper edge to the Paper Length guide first 6 Tap the left side of the stack of paper to ensure that it is flushed to the right side of the tray 3 A3 3 3 3 A3 8 4 3 5 6 1 2 7 Re insert Tray 3 into the printer 8 If Tray 3 is extended place the Extended Tray Cover over the tray 9 On the control panel press Menu until PAPER HANDLING MENU appears 10 Press Item to select TRAY 3 TYPE 11 Press Value to select the media type you have loaded into the
10. er software product and support information 15 2500C HP For More Information Copyright 1998 Hewlett Packard Company 450 Alexandra Road Singapore 119960 Singapore http www hp com go hp2500
11. ign printheads printheads before the next print job 4 NON HP COLOR A non HP color cartridge has Use original HP ink CART been detected HP does not cartridges instead guarantee non HP cartridges The use of incompatible cartridges may disrupt the intricate printing system potentially resulting in reduced print quality and even printer damage COLOR CART One of the ink cartridges black Be prepared to replace NEAR EXPIRY cyan magenta or yellow is near the mentioned color expiry To obtain optimum cartridge print quality it is recommended that you do not use expired ink cartridges COLOR INK LOW One of the ink cartridges black Be prepared to replace cyan magenta or yellow is low the mentioned color on ink You may still continue cartridge to print with this cartridge until the ink has totally run out The HP 2500C Series printer has 3 paper trays and 1 rear feed for superior paper handling capabilities Tray 1 This tray acts as a by pass tray It holds up to 10 sheets of paper This tray should be used for media types and sizes that are seldom used Tray 2 This tray holds up to 150 sheets of paper It is recommended that you use this tray to hold paper that is commonly used Tray 3 This tray holds up to 250 sheets of paper It is recommended that you use this tray to hold paper that is commonly used 5 2500C HP Loading Paper 2 6 Rear Manual Feed The Rear Manual Feed is desig
12. ned to provide a straight paper path for printing on thicker media up to 0 3mm such as cardstock or labels without bending This paper path allows you to print only 1 sheet at a time Loading Commonly Used Media in Tray 2 Note Tray 2 is a fixed tray Tray 1 has to be removed before Tray 2 can be accessed Tray 2 is designed to hold up to 150 sheets of paper and can accommodate paper sizes such as Letter A4 Legal B4 A3 11 x17 13 x19 and 330x483mm 1 Remove Tray 1 and set it aside 2 If you wish to change the paper size setting that has been set in the tray go to step 3 If you wish to load paper using the existing tray setting go to step 5 3 Snap the Paper Length and Width Guides into the slots Paper size markings are indicated beside their respective slots 1 3 2 2 3 4 If you are loading paper sizes such as B4 A3 11 x17 13 x19 and 330x483mm unlock the tray lock extend the tray and re lock the tray lock If you are loading paper sizes such as Letter A4 and Legal check that the tray is not extended If it is unlock the tray lock push in the tray and re lock the tray lock 5 Insert paper print side down into the printer 6 Tap the left side of the stack of paper to ensure that it is flushed to the right side of the tray 7 Replace Tray 1 8 If Tray 2 is extended place the Extended Tray Cover over the tray 9 On the control panel press Menu until PAPER HANDLING MENU app
13. rinter 13 2 3 3 4 5 6 7 8 You can reset the printer by selecting the reset items in the Resets Menu Use this menu with caution You can lose buffered page data or printer configuration settings when you select these items Only reset the printer under the following circumstances You want to restore the printer s default settings Communication between the printer and computer has been interrupted 14 The HP 2500C Professional Series Color Printer is able to print on the following paper sizes Tray 1 and Rear Media Feed All media sizes from 4 x 6 to 13 x 19 or 10 2cm x 15 3cm to 33cm x 48 3 cm Tray 2 and Tray 3 Letter 8 5 x 11 Legal 8 5 x 14 Tabloid 11 x 17 Super B 13 x 19 A4 210mm x 297mm A3 297mm x 420mm 330mm x 483mm 2500C HP Resetting The Printer 2500C HP Supported Paper Sizes Please check on the following documentation for more information Getting Started Guide Information on how to set up the printer User s Guide For printer specifications and troubleshooting information Network Guide For instructions on how to share the printer over a network Toolbox Provides how to information and troubleshooting instructions as well as access to printer maintenance functions and HP information Web Site http www hp com go hp2500 or http www hp com provides a link to the HP Web site for the latest print
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