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Hayes Microcomputer Products DIVA T/A User's Manual

1. ssssscssssoosseees 7 Connecting the Cables csssscsscssscssscscscssccsesssscscesssscseesssseesesssees 8 Installing the DIVA T A Software ccccccssssssssscssecsssssessssceeeens 20 The Eicon DIVA Terminal Adapters Program cssccsscsoeeees 25 Getting Help 2 ccna eat ees ee ae ee 25 Ment Optronss sore e renns reret ineat aaaeei Tadele oeei Tedes seas 26 Using the Windows 95 NT Configuration Tool 0 0 0 ceeeeeeeseeeneees 28 Using the Windows 3 x WFW 3 11 Configuration Tool 6 37 Using the VT100 Configuration Tool cccsscccssssscssscsessssceeeees 46 Updating the DIVA T A Firmwae ccsssscssssssscssecsssssessssceeeeens 53 Using the DIVA TA ea eeina aeeai aoeeoe saatais ae star NE aoaaa 58 Bow Power Mode ienr ririri EE EE E R 58 Secure ID Connectivity isinne nenin nia a a i 59 Dialing with Multilink PPP ooo eee eeeneecsneeceneeeeseeeesaeeesneeesners 60 Establishing a Connection ssessseseeesreereeereseressrsrrseressressressresereeeres 61 Connecting to the World Wide Web c ceescceseeceseeeseeeeseeeeneers 75 Automated SPID Selection sessscssssssscrssersserssesssesssesssesssessoess 76 Non Initializing Terminal Mode e sseesseesoeesoeesoesoessoessoessoesocesoeesoesoee 77 Appendix A ISDN Line Termination ssseeesoeesoeesoeesoeesoeesoeesoeeseese 78 Installing a Terminating Resistor esceeeeeeseecsseeeeseeeseeeeseeeesaeers 78
2. Connect Info Server Info Modem Info DIVA T A PC Card User s Guide 73 7 Click Dial to place your call Sf Da UDC Connection Configure Help a a g Dial Add Entry Modify Entry Remove Entry Dial Current Connection Prefix Hame Login ID Description Internet 1 Enable Debug Status 8 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your configuration and TCP IP settings and alter them as required DIVA T A PC Card Users Guide 74 Connecting to the World Vide Web To connect to the World Wide Web follow the instructions in the section Establishing a Connection on page 75 when the procedure instructs you to enter a dial up number enter the number of your Internet Service Provider ISP Once you are successfully connected to your ISP go to your desktop and click the icon representing the Browser you want to use The Browser opens and you are ready to explore the World Wide Web Note If you need help using your Browser or exploring the Web consult your Browsers on line help DIVA T A PC Card Users Guide 75 Automated SPID Selection AutoSPID North America only AutoSPID is a new National ISDN protocol feature that enables the DIVA T A to download a list of Service Profile Identifiers SPIDs Di
3. item DIVA T A Package PC or Notebook Computer Remote Access Client Software ISDN Basic Rate Line BRI Terminal Emulation Program Internet Access Operating System Description e DIVA T A PC Card e DIVA T A Software e DIVA T A S T or integrated NT1 cable e ISDN cable RJ45 e DIVA T A QuickStart Guide e DIVA T A Release Notes Equipped with a PC Card Type II slot Supplied as part of the operating platform or by Internet Service Provider Installed by your local telephone company See the section Ordering your ISDN Line Using EZ ISDN IOC on page 7 for more information Required for non Windows users only VT100 compatible terminal emulation program for DOS or OS 2 platforms to use the VT100 Configuration Tool Optional To establish an ISDN connection to the Internet you will require the following e ISP that provides ISDN Basic Rate Interface service e PPP and TCP IP communications protocols for accessing your Internet subscription e TCP IP clients Web browser FTP Telnet e Microsoft Windows 95 e Microsoft Windows NT 3 51 4 0 e Windows 3 x e DOS e OS 2 DIVA T A PC Card User s Guide 6 Ordenng your ISDN Line Using EZ ISDN IOC North America only We highly recommend that you use our toll free ISDN ordering service to make sure you get the correct ISDN line the first time This service is free to our customers Dial 1 888 800 DIVA EZ ISDN IOC simplifies the
4. Continue at What s Next on page 10 If your ISDN line does not support AutoSPID get the following information from your ISDN service provider before continuing the DIVA T A installation ISDN number s Your ISDN service provider should have provided you with one or two ISDN numbers These numbers are required to configure the DIVA T A SPIDs If you are installing the DIVA T A under Windows 95 or Windows NT the ISDN numbers are all that you require as the SPID Wizard used for configuring the DIVA T A will automatically configure the SPIDs If you are not using Windows 95 or Windows NT you must get your SPID information from your ISDN provider SPID s are numbers usually consisting of your 3 digit Area Code plus 7 digit ISDN Number followed by some digits For new ISDN lines your local telephone company will likely follow the generic SPID format of a 10 digit ISDN Number Area Code and ISDN phone number followed by 0101 For example 51455512340101 You may not have to enter SPID information for the DIVA T A to function properly if your ISDN line is configured for non initializing mode The DIVA T A features automatic non initializing mode support which enables the interface to operate without programming a SPID or to retain basic service if SPID initialization fails However your local telephone company has to turn this feature on As you lose functionality we do not recommend this operation mode Go to the
5. Protocol Primary Location Altemate Location Advanced kod Enter the required ISDN configuration information ia Switch Type Use this Local switch type AMOG lV Use 2 Numbers Tst Number 2nd Number l Telephone Number 5551212 IV Service Profile ID SPID Wizard Cancel ply Help Note The screen above depicts the North American version of the Configuration Tool if you are using an international version of the software the screen does not contain Service Profile ID fields Specify the Primary Location s parameters Parameter Description and Values Switch Type Specifies the ISDN switch type used by your ISDN service provider North American firmware For most locations Auto Detect should be selected Default If the ISDN Switch Type cannot be automatically detected specify National ISDN 1 NI 1 or AT amp T SESS International Excluding North America firmware Europe Euro ISDN Japan INS Net64 and Australia TPH1962 The default setting is Europe Note Australia has two different switch types available TPH1962 and EuroISDN Ask your ISDN provider how to set your switch type Use 2 Numbers Activates the 2 Number tab Use the second number tab if your ISDN provider assigns two numbers DIVA T A PC Card User s Guide 32 Parameter Telephone Number 1 Number 2 Number Service Profile ID SPID 1 Number 2 Number North America only Description an
6. line a fixed period for example the first 5 minutes and a different rate for subsequent time on line Setting these timers ensures your second B channel is used most economically Initial Billing Interval Specifies the length of the first billing interval in seconds For example if your provider changes a fixed X for the first 5 minutes enter 300 Note Setting the timer to 0 disables it The Billing Interval timer is also disabled Default 60 seconds Billing Interval Specifies the increments your Service Provider uses to bill subsequent usage of your ISDN line usage after the initial Billing Interval expires For example if your Provider charges Y per minute for each minute following the Initial Billing Interval enter 60 Note Setting the timer to 0 disables it The Initial Billing Interval remains in effect Default 60 seconds Note Available on North American models only Specifies Data Over Voice Bearer Capability as the outgoing call type If voice calls are less expensive than data calls in your tariff area you can select this option DOV calls are data calls made over a BRI line using Voice Bearer Capability For DOV to work the remote device you are connecting must support incoming DOV calls DIVA T A PC Card User s Guide 44 Parameter Description AutoSPID Note Available on North American models Settings only Select the location to which the AutoSPID settings will be saved on power up
7. Note You must activate BACP BOD before setting the timers Set these timers if your ISDN Service Provider charges one rate for the first interval of time on line a fixed period for example the first 5 minutes and a different rate for subsequent time on line Setting these timers ensures your second B channel is used most economically Initial Billing Interval Specifies the length of the first billing interval in seconds For example if your provider changes a fixed X for the first 5 minutes enter 300 Note Setting the timer to 0 disables it The Billing Interval timer is also effectively disabled DIVA T A PC Card Users Guide 51 10 11 Parameter ISDN Cost Reduction Timers Continued AutoSPID Location Storage Description Billing Interval Specifies the increments your Service Provider uses to bill subsequent usage of your ISDN line usage after the initial Billing Interval expires For example if your provider charges Y per minute for each minute following the Initial Billing Interval enter 60 Note Setting the timer to 0 disables it The Initial Billing Interval remains in effect Default 60 seconds Note Available on North American models only Select the location to which the AutoSPID settings will be saved on power up For more information on AutoSPID refer to page 76 After completing the advanced parameters configuration press Escape to exit the Advanced menu From the Main
8. Number Description Specifies the ISDN connection protocol you want to use it must match the protocol on the receiving system For most connections the default Multilink PPP should be used If the default is not supported PPP for single B channel connections V 120 and V 110 can also be used Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer If your workstation is configured as a Windows for Workgroups Remote Access Service RAS client you must configure the V 120 rate adaption protocol on both the DIVA T A workstation and on the remote device RAS Server ISDN adapter Note For security purposes Multilink PPP does not support the callback feature used by some servers Warning When using Multilink PPP for incoming calls only SPAP or PAP authentication are supported Windows NT only To support incoming calls with Windows NT RAS Server you must enable the parameter Allow clear text authentication in the RAS Server setup Refer to the RAS online help for information on how to configure this parameter Specifies your ISDN number s You can specify either one or two ISDN numbers and 2 Specify two numbers if your ISDN provider assigns two different numbers Note If you are using a North American version of the DIVA T A and your line supports AutoSPID ISDN numbers are automatically detected For more information on AutoSPID refer to page 76 DIVA T
9. and click Connect e Connect To BE T x ao My Connection User name Guest Password eoo I Save password Phone number 5551234 Dialing from Default Location v Dial Properties cme 6 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your Server Type and TCP IP settings with and alter them as required Windows NT4 0 1 In the Dial Up Networking folder double click the Make Connection icon 2 Click New J gt Dial Up Networking 2 x Phonebook entry to dial TO_OPTIVA New More Phone number preview Dialing from New Location hi Location Dial Close DIVA T A PC Card User s Guide 62 3 The Phonebook Entry Wizard opens Click Next New Phonebook Entry Wizard Dial Up Networking connects you to remote networks using your modem ISDN or other WAN adapter This wizard helps you create a phonebook entry that stores the settings needed to connect to a particular remote network Name the new phonebook entry My0 ialUpServer T know all about phonebook entries and would rather edit the properties directly lt Back Next gt Cancel Check all that apply I am calling the Intenet I Send my plain text password if that s the only way to connect I The non Windows NT server am calling expects me to type login information after connect
10. 95 OSR2 installed you should see the letter B as below System Microsoft Windows 95 400 950 B Note If you are using Dial Up Networking make sure you are using version 1 2 If you are running a previous version you must upgrade to Dial Up Networking 1 2 before you begin installing the DIVA T A Dial Up Networking 1 2 is located on the DIVA T A CD under the MSDUNI2 directory Refer to your Windows 95 online help for information on how to install Dial Up Networking 1 After connecting the cables see Connecting the Cables on page 8 turn on your PC After Windows 95 has started insert the DIVA T A label side up into the PC Card slot The DIVA T A is automatically detected and the New Hardware Found Window appears followed by the Update Device Driver Wizard Update Device Driver Wizard This wizard will complete the installation of Standard PCMCIA Card Modem by searching your local drives network and Internet locations for the most current driver If you have a disk or CD ROM that came with this device insert it now It is recommended that you let Windows search for an updated driver To do this click Next to continue 2 Insert the DIVA T A CD into your computer s CD drive 3 From the Update Device Driver Wizard window click Next 4 Click Other Location DIVA T A PC Card User s Guide 13 5 Enter the drive letter of your CD drive or use the Browse button to locate your CD drive and click
11. A PC Card User s Guide 41 Parameter Enable 2 Number Service Profile ID SPID 1 2 Number North America only Description Permits the DIVA T A to use 2 Number information If your ISDN provider assigns you two different numbers select Enable 2 Number Specifies your SPID Number s The ISDN switch uses the SPID number to identify your ISDN equipment Your ISDN provider assigns your SPID number s Notes If your line supports AutoSPID SPID numbers are automatically detected For more information on AutoSPID refer to page 76 Deselecting the SPID checkbox disables SPID terminal initialization and configures the port as a Non Initializing Terminal For more information on Non Initializing Terminal mode refer to page 77 4 If you want to include an Alternate Location in the profile click Alternate Follow the guidelines in step 3 When you are finished click Primary to return to the Profile Configuration window 5 Click the Advanced button to open the Advanced window DIVA T A PC Card User s Guide 42 6 Inthe Advanced window configure the advanced parameters Use the table below as a guideline ISDN Settings i Bandwidth on Demand BOD ISDN Cost Reduction Timers Initial Billing Interval secs Billing Interval secs Data Over Voice Settings O Data Over Voice DOV PID Settings Indicate the location where the AutoSPID settings will be saved
12. For more information on AutoSPID refer to page 76 7 Click OK to close the Advanced window 8 Click OK to close the Profile Configuration window 9 If you want the profile you just configured to be implemented click OK if you want another profile to be implemented select it from the Default profile and then click OK The DIVA T A restarts automatically and implements the profile you have selected After the DIVA T A has restarted check the D LED If the LED is steady or flashing intermittently the DIVA T A is working correctly if is not check your configuration and try again For more details refer to LED Status Indicators on the DIVA T A on page 81 You are ready to use your ISDN connection Continue at Using the DIVA T A on page 58 DIVA T A PC Card Users Guide 45 Using the VT100 Configuration Dol This section describes how to use the VT100 Configuration Tool to configure your DIVA T A under DOS and OS 2 The VT100 Configuration Tool is incorporated in the DIVA T A firmware It lets you configure basic ISDN specific parameters Note When using DOS make sure that DOS Card services is installed and working Use the DOS Card Services to record the COM Port IRQ and Port address assigned to your PC Card slot To activate the VT100 Configuration tool 1 Start the VT100 compatible terminal emulation program Set up your VT100 terminal emulation program for example Telix or HyperAccess using the table bel
13. Identifier SPID A number specified by your ISDN provider which identifies your ISDN equipment to the switch and in most instances is automatically detected with AutoSPID For more information on AutoSPID refer to page 76 Specifies your ISDN number s You can specify either one or two ISDN numbers and 2 Specify two numbers if your ISDN provider assigns two different numbers In most instances Directory Numbers will be automatically detected with AutoSPID For more information on AutoSPID refer to page 76 DIVA T A PC Card User s Guide 49 Parameter Description Non Initializing Setting this parameter to Yes explicitly disables SPID initialization and instructs the DIVA T A to start up in Non Initializing Terminal mode For more information on Non Initializing Terminal mode refer to page 77 7 After completing the ISDN parameters configuration press Escape to exit the ISDN Parameters menu 8 From the Main menu select Advanced and press Enter to open the configuration screen I DIVA T A North American Version 1 5 1 Copyright c 1997 Eicon Technology Corporation MENU Advanced Choice l es Enable DOV No No Enable BACP BOD Yes l l l l Initial Billing Interval 60 Billing Interval 60 l l l l AutoSPID Location Storage Primary lt ESC gt Previous menu ISDN Settings Specifies Data Over Voice as the default outgoing call type The following paramet
14. OK Select Other Location x Type the name of the folder that contains the driver you want To search for a folder click Browse Location za C Browse cmos 6 In the update Device Driver Window click Finish Windows found the following updated driver for this vice Eicon DIVA T A If you want to use this driver click Finish If this is not the correct driver and you want to search for a different driver manually click Other Locations Location of Driver DA Other Locations 7 Go to page 20 and continue at the section Installing the DIVA T A Software DIVA T A PC Card Users Guide 14 Windows NT4 0 Note Before you begin installing the DIVA T A we suggest that the Remote Access Service RAS also known as Dial Up Networking be installed with at least one modem any modem will do it is only needed to install the DIVA T A and can later be removed 1 Shutdown Windows NT and turn off your PC After connecting the cables see Connecting the Cables on page 8 insert the DIVA T A label side up into the PC Card slot 2 Start your computer and allow Windows NT to start 3 Insert the DIVA T A CD into your computer s CD drive 4 From the Start menu go to Settings then Control Panel The Modem Properties screen opens Click Add Modems Properties _2 x General DB The following modems are set up on this computer Attached To Add Remove Properties
15. browse button and select a directory then click Next Eicon DIVA T7A PC Card Setup Wizard x Setup will install the Eicon DIVA T A PC Card software in the following directory To install in this directory click Next To install in a different folder click the Browse button To quit the installation now click the Cancel button Destination Directoy gt x sem Terminal Adapters Browse lt Back Cancel The Setup Wizard installs all necessary files DIVA T A PC Card User s Guide 21 5 Click Finish Eicon DIVA T7A PC Card Setup Wizard Congratulations the Eicon DIVA T A PC Card software has been successfully installed To launch the Eicon DIVA Terminal Adapters configuration tool now click Finish To launch the configuration tool later deselect the check box below and click Finish You can also launch it from the Programs list I Launch Configuration Tool Baek E gt The software installation is complete You must now configure your DIVA T A with one or more configuration profiles Do one of the following e Windows 3 x users If you are using Window s 3 x the Windows 3 x Configuration tool appears Go to the Section Using the Windows 3 x WFW 3 11 Configuration Tool on page 37 e Windows 95 and NT users If you are using Windows 95 or NT the New Devices Detected window appears Select the DIVA T A PC Card Click OK to start the Windows 95 NT Configuration Wizard cont
16. not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications DIVA T A PC Card User s Guide 90 Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Regulatory Information for Europe This equipment displays the CE 168 X mark to show that it has been tested and found to be in full compliance with the requirements of the Terminal Equipment EMC and Low Voltage Directives 91 263 EEC 89 336 EEC and 72 23 EEC as amended by Directive 93 68 EEC The CE 168 X mark signifies that this product is approved for connection to ISDN within the EU and EEA Safety Status SELV No voltages within this equipment exceed SELV levels All interconnection points and ports are SELV This equipment draws power from an external power supply which has been separately approved It does not draw power from the ISDN network Power Consumption Check that power supply will not be overloaded Maximum power consumption of the board is stated on page 87 The user must ensure that the total power drawn by the host computer DIVA T A and any other peripherals does not exceed the capability of the host power supply unit Regulatory Informat
17. or select a profile See the section Using the Windows 95 NT Configuration Tool on page 28 for more details Active Configuration Tool with the Active Profile selected See the section Using the Windows 95 NT Configuration Tool on page 28 for more details a File Configure Opens the Windows 95 NT File Download Downloads new Firmware See the Firmware section Updating the DIVA T A Firmware on page 53 for more details RA File Reset Resets your DIVA T A to the original factory settings DIVA T A PC Card User s Guide 26 or Select To perform this Action File Details Displays a panel that contains details about your DIVA T A Use it if you need to determine details about your configuration such as your firmware version Q File Delete Deletes the device currently selected File lmport Profiles Imports all profiles configured or not to the selected device Files Export Exports a profile from the selected Profiles device Before updating firmware it is strongly recommended that you export your current profiles View Refresh Refreshes information about the selected device Tools Connect Opens the Make New Connection dialog box Configured Dial Up Networking connection are available from the drop down list If you are using Windows NT you can use this option to run RAS Fe Eek Tools Modem Opens the Windows Modem Properties box W Note You can also open a terminal emulation prog
18. save the selections made in steps 1 7 The Profiles window opens 9 If you want the profile to be active when you restart the DIVA T A select its name from the Active Profiles pick list If you want a different profile to be implemented select it from the list 10 Click OK to save the selection The DIVA T A restarts automatically the profile you selected in step 9 is implemented Your DIVA T A is ready for use After the DIVA T A has restarted check the D LED on the DIVA T A If the LED is steady or flashing intermittently the DIVA T A is working correctly if the LED is not steady check your configuration and try again Refer to LED Status Indicators on the DIVA T A on page 81 for more information For more information on using your DIVA T A go to the section Using the DIVA T A on page 58 DIVA T A PC Card Users Guide 36 Using the Windows 3 x WFW 3 11 Configuration Tool The DIVA T A Windows Configuration Tool allows you to view the DIVA T A version and firmware properties download updated versions of the firmware and configure dialing and communication information Verifying Firmware This section describes how to verify the firmware version currently loaded on your DIVA T A and download a newer version 1 From the DIVA T A PC Card Properties screen select a DIVA T A and click Properties DIVA T A Properties S The following DIVA T A cards are installed on this lt 7 computer Eicon DIVA T A
19. the new name DIVA T A PC Card Users Guide 39 3 The Profile Configuration Tool appears Profile 0 Configuration Primary Location Please enter the necessary ISDN configuration to connect using this profile Local switch type North America Auto Detect Connect using this protocol Multilink PPP 1st Number Telephone Number Service Profile ID SPID 2nd Number R Enable 2nd Number Telephone Number Service Profile ID SPID Note The screen above depicts the North American version of the configuration tool if you are using an international version of the software the screen does not contain Service Profile ID fields Configure the following parameters Parameter Description Local Switch Type Specifies the ISDN switch type used by your ISDN service provider North American firmware For most locations the default North America Auto Detect should be used If the ISDN Switch Type cannot be automatically detected specify National ISDN 1 NI 1 or AT amp T SESS International Excluding North America firmware Europe Euro ISDN Japan INS Net64 and Australia TPH1962 The default setting is Europe Note Australia has two different switch types available TPH1962 and EuroISDN Ask your ISDN provider how to set your switch type DIVA T A PC Card User s Guide 40 Parameter Connect using this protocol Telephone Number 1 2
20. update the DIVA T A INF file 1 2 3 6 7 8 From the Windows Taskbar click Start Select Find Select Files Click Browse and select the Windows INF directory Click Advanced Enter Eicon DIVA T A in the Containing field and click Find Rename each file found with the extension OLD Note You should see the file OEM INF or MDMEIC INF Close the Find panel Open Control Panel and double click the Modems icon Remove all listed DIVA T A modems in the Modems applet Follow the steps below for the appropriate platform Windows 95 9 Remove and re insert your DIVA T A 10 When prompted for the disk or driver select the directory containing the new INF file Windows NT 4 0 9 From the Modems applet click Add then click Have Disk 10 When prompted enter the path to the new INF file then click OK The DIVA T A will be detected 11 Select Eicon DIVA T A then click Next 12 Select the appropriate COM Port click Next and then click Finish 13 If you have RAS installed you must re configure RAS 14 From the RAS setup remove the listed DIVA T A and then re add it Refer to the RAS online help for removing and adding modems DIVA T A PC Card Users Guide 56 Updating the DIVA TA INF file Windows 3 x Windows NT3 51 Note This section only applies if you are using RAS Follow the steps below to update the DIVA T A INF file 1 Open any text editor 2 Open the file MODEM INF found in the Windows System di
21. 50 ohms of resistance and do not connect the terminating resistor Consult the manual provided with the external NT1 for more detailed instructions DIVA T A PC Card Users Guide 78 Multiple ISDN Devices If the external NT1 is connected to more than one ISDN device follow the procedures below 75 meters or more If the connection spans 75 meters 250 feet or more connect the 100 ohm terminating resistor included with the S T interface cable Set the other ISDN devices to 100 ohms of resistance and the external NT1 to no resistance Consult the manuals provided with the ISDN device and external NT1 for more details Note Some external NTIs do not support connections over 75 meters 250 feet Check your user documentation to determine the distance supported 75 meters or less If the connection spans less than 75 meters 250 feet set the external NT1 to 50 ohms of resistance and do not connect the terminating resistor Set the other ISDN devices to no resistance Consult the manuals provided with the external NT1 and other ISDN devices for more detailed instructions DIVA T A PC Card User s Guide 79 Appendix B Troubleshooting the DIVA TA This section provides troubleshooting information to help you solve problems that may arise while using the DIVA T A When isolating problems consider the following questions e Were any changes recently made to the configuration or setup that may affect the DIVA T A s performanc
22. COM4 Profile Properties Use the Profile Properties option to configure the locations from which you can connect for the selected DIVA T A Profile Properties DIVA T A PC Card Users Guide 37 2 The Card Properties screen opens Use the screen to e Download updated firmware or e Change your regional firmware Card Properties a ae Eicon DIVA T A Software Version Version 1 51 ISDN Type The current card configuration allows worldwide connections to be made from the following region North America e To download updated firmware go to the section Updating the DIVA T A Firmware on page 53 of this guide To change your regional firmware follow the steps below a Select your geographic location from the ISDN Type field b Confirm your firmware change by clicking OK in the Configuration Tool prompt c Configure the ISDN line to match your new location Configuring Profiles The DIVA T A configuration settings are organized into profiles and saved in the card s non volatile memory The DIVA T A comes equipped with a factory profile which requires only your ISDN information to establish a factory Multilink PPP connection Profiles store unique configuration settings containing location specific information You can define up to three different profiles Each profile can contain a Primary and an Alternate location If the DIVA T A cannot connect using the Primary l
23. DIVA VA PC Card User s Guide Third Edition March 1998 206 146 03 DIVA T A PC Card is a trademark of Eicon Technology Corporation Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation CompuServe is a registered trademark of CompuServe Incorporated Hayes is a registered trademark of Hayes Microcomputer Products Inc Changes are periodically made to the information herein these changes will be incorporated into new editions of the publication Eicon Technology may make improvements and or changes in the products and or programs described in this publication at any time A Product Comment Form is provided at the back of this publication If the form has been removed address your comments to Eicon Technology Corporation Attn Corporate Publications 9800 Cavendish Blvd Montreal Quebec Canada H4M 2V9 Eicon Technology may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligations to you Copyright 1998 Eicon Technology Corporation All rights reserved including those to reproduce this publication or parts thereof in any form without permission in writing from Eicon Technology Corporation Table of Contents INtrOduction cscccccssrsscrsscrssersserssessesserssesssssssesseesssesssesesssesesessseees 5 What You Will Need eeecccccessececeseneeeceseeeeesneeeeesseeeeesneeeenenees 6 Ordering your ISDN Line Using EZ ISDN TOC
24. Dialing Preferences Dialing from New Location Use Dialing Properties to modify how your calls are ialed dialed Dialing Properties Close Cancel DIVA T A PC Card Users Guide 15 5 Select Don t detect my modem I will select it from a list then click Next Important Make sure that you select the choice above and do not let Windows NT choose its own modem driver If you let Windows NT select the modem driver you will not be able to communicate with the DIVA T A You will then have to delete the Windows NT installed modem and restart the install process again from Step 4 Install New Modem Windows will now try to detect your modem Before continuing you should 1 If the modem is attached to your computer make sure it is turned on 2 Quit any programs that may be using the modem Click Next when you are ready to continue 6 From the Install New Modem windows click Have Disk when prompted enter the path to the CD or use the Browse button to locate your CD drive then click OK The DIVA T A will be detected Install New Modem Manufacturers Models Standard Modem Types JQI Standard 300 bps Modem VoiceView Modem Types Standard 1200 bps Modem Kx Standard 2400 bps Modem Standard 9600 bps Modem Standard 14400 bps Modem Standard 19200 bps Modem Standard 2RANN hns Mndem a Have Disk Click the manufacturer and model of your modem If your modem is not
25. MODEM_INF file and exit your text editor 6 Start the RAS setup program 7 From the RAS setup change the unused modem to the DIVA T A Refer to the RAS online help to change modems Go to the section Installing the DIVA T A Software on page 20 DIVA T A PC Card User s Guide 19 Installing the DIVA 1A Software Note there is no Setup Wizard for DOS or OS 2 If you are using DOS or OS 2 go to the section Using the VT100 Configuration Tool on page 46 The DIVA T A Setup Wizard installs all necessary DIVA T A files on your system These include e the DIVA T A on line documentation e the Eicon DIVA Terminal Adapters Program which includes the Configuration Wizard Windows 95 and NT only e the Windows Configuration Tool Windows 3 x amp WFW 3 11 e the DIVA T A Uninstall Utility To install the DIVA T A Software 1 Insert the DIVA T A CD and enter d SETUP EXE in the Run field of the Start menu or File menu where d is the drive letter of your CD drive The CD Setup screen appears go to step 2 and continue Note If you are using diskettes to install the software on a 3 x WFW 3 11 system type a Setup exe where a is your diskette drive Skip to step 3 and continue 2 From the CD Setup screen select Start Eicon DIVA Terminal Adapters Installation Now this starts the Setup Wizard gt Eicon DIVA Terminal Adapters CD Setup Welcome to the DIVA T A Installation Software You may chose to
26. Note The above screen depicts the North American software if you are using an International version of the software the DOV and AutoSPID Settings fields do not appear Parameter Description BACP BOD Note Only applicable if your ISDN connection Bandwidth protocol is Multilink PPP Allocation Activates the DIVA T A s automatic traffic Control monitor for multilink PPP Connections When Protocol activated this function monitors the send and Bandwidth receive traffic volume and opens or closes your on Demand second B channel as the traffic volume warrants Activate this function to ensure that two B channels are never active when one is sufficient thus reducing the chargeable time payable to your ISDN provider Note Be sure to configure the Cost Reduction Timers to avoid numerous first interval charges If you select BACP but do not set the Cost Reduction Timers you could incur unnecessary expense as your second B channel might open and close frequently costing you the first interval amount each time the second B channel connects Default BACP BOD enabled DIVA T A PC Card User s Guide 43 Parameter ISDN Cost Description Note Only applicable if your ISDN connection Reduction Timers Data Over Voice protocol is Multilink PPP Note You must activate BACP BOD before setting the timers Set these timers if your ISDN Service Provider charges one rate for the first interval of time on
27. SIN Sle ISDN Device se Bos feos abt Secs esha le oak ae an toes aeS e deeds 78 Multiple ISDN Devices 0 eee eeseeeseeceseeeesseecsseesseecsacecsseeeesaeeesaeers 79 Appendix B Troubleshooting the DIVA T A sesssssesseeseeesoeesseesoesseeee 80 LED Status Indicators on the DIVA T A ssessssessseseeseessereseressererseeee 81 Common Problems wi 40 c cciececiasesecdeeissnivesdercceescenecessdeaccoseceneceeedans 82 Dumping the DIVA T A Memory eeeeseeeseeeseessneeeeseeeesaeeesaeers 84 DIVA T A Firmware Specifications sccssssssssesssscsesssssereees OO DIVA T A Hardware Specifications sccsccsssscssressscsresssssseees OF Customer Service viisisisccssisiscessscissessssiscessicsss sendess esessistesedses ssessecteeess OO Eicon Technology on the World Wide Web eeceeseeeeeneeeeneees 88 Eicon Technology on CompuServe csccesssceesseecsseeeeneeeeseeeesaeers 88 International Regulatory Information and Conditions of Use 89 Limited Warranty cccccscccssssscsscssecssscscecssccsesssscscsssscscesssssseeens OD Introduction The DIVA T A is an ISDN PC CARD PCMCIA modem available in S T and U interface versions It provides easy and affordable high speed Basic Rate Interface BRI ISDN connection to the Internet or to your office LAN With the DIVA T A Small Office Home Office SOHO users and telecommuters can combine the higher performance of ISDN with the si
28. ady be installed with at least one modem any modem will do it is only needed to install the DIVA T A and will later be removed If this is the case follow the steps below If you are not going to use RAS continue at Installing the DIVA T A Software on page 20 1 Shutdown Windows NT and turn off your PC After connecting the cables see Connecting the Cables on page 8 insert the DIVA T A label side up into the PC Card slot 2 Start your computer and allow Windows NT to start 3 Insert the DIVA T A CD into your computer s CD drive 4 Open any text editor 5 Using your text editor open the file MODEM INF found in the Windows System32 RAS directory 6 Open the file WFWNTEIC INF found on the DIVA T A CD AWIN 32 7 Copy the contents of WFWNTEIC INF and append it to the end of the MODEM INF file save the appended MODEM INF file and exit your text editor 8 You must now start the RAS setup program From the Control Panel double click the Network icon From the Installed Network Software list select Remote Access Service and click Configure 9 From the RAS setup remove the unused modem or any other devices that use the same COM port as the DIVA T A add the DIVA T A and then exit RAS Refer to the RAS online help for removing and adding modems 10 After exiting the RAS setup you are prompted to reboot your PC Click OK and allow your PC to reboot and Windows NT to restart To shutdown the RAS server double cl
29. al device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 Notice This unit complies with Part 68 of the FCC rules On the bottom of this equipment is a label that contains among other information the FCC registration number If requested this information must be provided to the telephone company DIVA T A PC Card Users Guide 89 An FCC compliant telephone cord and modular plug is provided with this equipment designed to be connected to the telephone network or premises wiring using a compatible modular jack which
30. channel is connected Note AO DI will be available in a future update The D channel is initialized with AO DI employed Data transfer is occurring on the D channel and on one B channel using extra 16K 64 kbps bandwidth Note AO DI will be available in a future update The D channel is initialized with AO DI employed Data transfer is occurring on the D channel and on both B channels using extra 16K 128 kbps bandwidth Note AO D will be available in a future update DIVA T A PC Card Users Guide 81 Common Problems Listed below are possible solutions to problems you may encounter Card Services does not recognize your DIVA TA If PC Card Services does not recognize your DIVA T A check for a memory conflict Card Services software requires a 4K memory window to read the Card Information Structure CIS of the PC Card Exclude this window from your memory manager EMM386 EXE To determine which window Card Services uses refer to your Card Services documentation Another possibility is that CARDID EXE is not loaded using CARDSOFT for DOS Card Services does not configure your DIVA TA If PC Card Services does not automatically configure your DIVA T A your Card Services Generic Enable may be improperly configured Most Card Services provide Generic Enable that automatically assigns the next available COM Port to the device The name of the Generic Enable may differ depending on your Card Services provider For
31. d Displays the sub menu level In a text field it moves the cursor one character to the right Displays the previous menu level In a text field it moves the cursor one character to the left Displays the sub menu level Displays the next field Displays the next choice available in fields offering multiple choices Selects a specific field Press F2 and enter the letter corresponding to the field you want to edit Toggles between text and graphics modes text mode is the default Cancels your configuration setting if a change was made or moves to the previous menu level if no change was made 4 From Open Profile in the Main Menu toggle the Space Bar to select the profile to be configured DIVA T A PC Card Users Guide 47 5 In the Protocols field of the Main Menu specify the B channel protocol you want to use note the protocol must match the protocol on the receiving system For most connections the default Multilink PPP should be used If the default is not supported PPP for single B channel connections V 120 and V 110 can also be used Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer Warning When using Multilink PPP for incoming calls only SPAP or PAP authentication are supported 6 Select Primary or Alternate ISDN Parameters and press Enter to open the configuration screen I DIVA T A North American Version 1 5 1 I Copyright c 1997 Eicon Techn
32. d Values Specifies your ISDN number s Note If you are using a North American version of the DIVA T A and your line supports AutoSPID ISDN numbers are automatically detected For more information on AutoSPID refer to page 76 Specifies your SPID Number s The ISDN switch uses the SPID number to identify your ISDN equipment Your ISDN provider assigns your SPID number s Notes If your line supports AutoSPID SPID numbers are automatically detected For more information on AutoSPID refer to page 76 Deselecting the SPID checkbox disables SPID terminal initialization and configures the port as a Non Initializing Terminal For more information on Non Initializing Terminal mode refer to page 77 6 If you want to include an Alternate Location in the profile select the Alternate tab Follow the guidelines in step 5 DIVA T A PC Card User s Guide 33 7 Select the Advanced tab Configure the parameters Configure Profile 0 Protocol Primary Location Alternate Location Advanced ISDN Settings Bandwidth Allocation Control Protocol BACP Vv Bandwidth on Demand BOD m ISDN Cost Reduction Timers Initial Billing Interval secs 60 Billing Interval secs 60 a AutoSPID Settings Select the location where the Pimy AutoSPID settings will be saved may Cancel Apply Help Note The screen depicts the North American Configuration Tool if you are have an International software ve
33. damage in transit You also agree to prepay shipping charges to Eicon Technology and to use the original shipping container or equivalent EICON TECHNOLOGY HEREBY DISCLAIMS ALL OTHER EXPRESSED AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow the exclusion of implied warranties so the above limitations may not apply to you IN NO EVENT WILL EICON TECHNOLOGY BE LIABLE IN ANY WAY TO THE USER FOR DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitations or exclusions may not apply to you THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM ONE JURISDICTION TO ANOTHER This Limited Warranty applies to hardware products only DIVA T A PC Card User s Guide 92 Product Comment Form DIVA T A PC Card User s Guide 206 146 03 We value your comments Please use the tables below to rate this product Name Title Company Address DIVA T A PC Card Packaging Poor 090900000 Excellent Configuration Difficult D OODO Easy Performance Poor 090900000 Excellent Workmanship Poor 090900000 Excellent DIVA TA PC Card Us
34. e e Does the problem occur while attempting to connect to a remote device for the first time e Is this a consistent problem that you can duplicate DIVA T A PC Card User s Guide 80 LED Status Indicators on the DIVA VTA The DIVA T A has two LEDs D and B When considered together these LEDs provide you with information about the status of your ISDN connection The LEDs can be in one of four states Off On constant glow Flashing Intermittent Flashing stays on longer than off The table below describes the possible states of the LEDs and what each state means DLED Off Flashes On Flashes On Intermittent Flash Intermittent Flash Intermittent Flash BLED Off Off Off Flashes On Intermittent Flash Off On Intermittent Flash Vhat it means The ISDN Line is not activated No connections are currently active The D channel is initializing The D channel is initialized Your ISDN line is operational Neither B channel is connected no data transfer activity The DIVA T A is dialing The D channel is initialized Your line is operational Data transfer is occurring on only one B channel using 64 kbps bandwidth The D channel is initialized Your line is operational Data transfer is occurring on both B channels using maximum bandwidth 128 kbps The D channel is initialized with AO DI employed Data transfer is occurring on the D channel extra 16K Neither B
35. e telephone number s and SPID s as required e Alternate Location The alternate location s ISDN switch type telephone number s and SPID s as required e Advanced Advanced ISDN parameters such as Bandwidth Allocation Protocol Bandwidth on Demand BACP BOD Data Over Voice DOV and Cost Reduction Parameters This information is optional About Primary and Altemate Locations Each profile can contain a Primary and an Alternate location If the DIVA T A cannot connect using the Primary location parameters it automatically tries again using the Alternate location parameters DIVA T A PC Card Users Guide 28 For example if you work mainly at home and occasionally at the office you can configure a profile that has your home as the Primary location and your office as the Alternate location When you place a call the DIVA T A first tries to connect using the parameters specified for your home If it cannot establish a connection it will try again using your office parameters Using Context Sensitive Help Context sensitive help is available on all of the Configuration Tool s screens For more details about a particular field click the Question Mark icon at the top right corner of the screen then click on the field you re having trouble with DIVA T A PC Card User s Guide 29 Configuring Profiles under Windows 95 NT Follow the steps below to configure a profile 1 Do one of the following e Click the
36. e icon on the menu bar 3 Click Yes when prompted if you want to continue 4 Select the device with the required firmware and click OK if necessary click Have Firmware and specify the path to the firmware click Open 5 Click Yes when prompted if you want to continue The new firmware will be downloaded to the device This will take a few minutes 6 Click OK when the download is complete The device will automatically be refreshed DIVA T A PC Card User s Guide 53 ert ed the DIVA TA Firmware Windows 3 x WFW Warning When updating your DIVA T A firmware the current profile configurations may get erased Write down your settings which can be viewed with the Windows Configuration tool From the displayed information record your ISDN parameter values on a sheet of paper If you have installed the Windows Configuration Tool follow the steps below 1 Backup the files ROMONA ELM and ROMOROW ELM from the ELM subdirectory under the directory in which you installed DIVA T A 2 Copy the new files ROMONA ELM and ROMOROW ELM into the ELM subdirectory under the directory in which you installed DIVA T A 3 Insert your DIVA T A card 4 Start the DIVA T A Configuration Tool 5 Select the DIVA T A and click Properties 6 Click Download 7 Configure your DIVA T A DIVA T A PC Card User s Guide 54 dating or Changing the Regional DIVA TA ibaa DOS and OS 2 Warning When updating your DIVA T A firmware the current profi
37. e new IRQ settings in the System applet in Control Panel INF files need to be updated Refer to the section Updating the DIVA T A INF file Windows 95 Windows NT 4 0 on page 56 Secure ID is not working with the DIVA T A The DIVA T A supports only Secure ID under the V 120 or PPP protocol and does not permit using Multilink PPP with Secure ID enabled The install detects and adds the DIVA T A but retums a modem not responding message Contact your vendor or Eicon Technology for support DIVA T A PC Card User s Guide 83 Dumping the DIVA 7A Memory Should a fatal error occur while the DIVA T A is being used you will need to capture a memory dump of the card The following events are symptomatic of a fatal error e all connections are dropped e D channel and B channel LED status indicators are flashing alternately e The DIVA T A does not respond to AT commands even after exiting and restarting the terminal emulation program e if the DIVA T A is removed and then re inserted into its slot the following message is displayed in the terminal emulation program EiconCard Fatal Error error description gt gt Note If you receive the Fatal Error message above do not type AT at the gt gt prompt Instead jump directly to Step 6 in the steps below Follow the steps below to obtain a card dump 1 The sequence of steps for performing a card dump differ depending upon whether the system still respond
38. ecting the Cables on page 8 turn on your PC Insert the DIVA T A label side up into the PC Card Slot The DIVA T A is automatically detected and the New Hardware Found Window appears New Hardware Found i Lx Eicon DIVA T A Select which driver you want to install tor your new hardware c C Do not install a driver Windows will not prompt you again Select from a list of alternate drivers OK Cancel 2 Insert the DIVA T A CD into your computer s CD drive 3 In the New Hardware Found Screen select Driver from disk provided by hardware manufacturer and click OK the Install From Disk window appears DIVA T A PC Card User s Guide 11 4 In the Install From Disk window enter the drive letter of your CD drive or use the Browse button to locate your CD drive and click OK Install From Disk xi 1 Insert the manufacturer s installation disk into the drive OK er selected and then click OK Lo Copy manufacturer s files from E Browse 5 Go to page 20 and continue at the section Installing the DIVA T A Software DIVA T A PC Card Users Guide 12 Windows 95 OSR2 Note This install procedure is for Windows 95 Service Release 2 OSR2 If you are using original release or Service Pack I SP1 version of Windows 95 go to Windows on page 11 To verify the version installed on your machine go to Control Panel System Properties and select the General tab If you have Windows
39. ers Guide Accuracy Low O00000 High Organization Confusing O00009 0 0 Clear Readability Difficult COGO Easy Presentation Por 090900000 Excellent Please return the Product Comment form to Eicon Technology Corporation Attention Corporate Publications 9800 Cavendish Blvd Montreal Quebec Canada H4M 2V9 Email techpub eicon com Fax 514 745 5588 Tel 514 745 5500
40. ers can be configured Parameter Description Data Over Voice Note Available on North American models only Specifies Data Over Voice Bearer Capability as the outgoing call type If voice calls are less expensive than data calls in your tariff area you can select this option DOV calls are data calls made over a BRI line using Voice Bearer Capability For DOV to work the remote device to which you are connecting must support incoming DOV calls DIVA T A PC Card Users Guide 50 Parameter BACP BOD ISDN Cost Reduction Timers Description Note Only applicable if your ISDN connection protocol is Multilink PPP Activates the DIVA T A s automatic traffic monitor for multilink PPP Connections When activated this function monitors the send and receive traffic volume and opens or closes your second B channel as the traffic volume warrants Activate this function to ensure that two B channels are never active when one is sufficient thus reducing the chargeable time payable to your ISDN provider Note Be sure to activate the Cost Reduction Timers to avoid numerous first interval charges If you select BACP but do not set the Cost Reduction Timers you could incur unnecessary expense as your second B channel might open and close frequently costing you the first interval amount each time the second B channel connects Default BACP BOD enabled Note Only applicable if your ISDN connection protocol is Multilink PPP
41. g group right click the connection on which you want to implement Secure ID and select Properties 2 Under the Using field click Configure 3 Click the Options tab and enable Bring up terminal window after dialing With Bring up terminal window after dialing enabled you are prompted for your user name and password each time you establish a connection DIVA T A PC Card Users Guide 59 Dialing with Multilink PPP When you establish a Multilink PPP connection each B channel connects to a remote directory number In some ISDN implementations each B channel connects to a unique number If this is the case enter both numbers and separate them with the character or amp For example to make a Multilink PPP connection to the numbers 1 514 555 2345 and 1 514 555 2346 enter the numbers as follows Eicon 2 x General Server Types Scripting Eicon I Use county code and area code for all devices anada 1 lt Primary Device Phone number 1 514 555 2345 1 514 555 2346 Using Eicon DIVAT A X ED Configure r Set additional devices Number of additional devices available 2 OK Cancel Note If your ISDN implementation requires two numbers and BACP BOD is enabled on both your DIVA T A and the remote ISDN device you have the option of entering only one number BACP will try to discover the second number and connect to it If you know the two numbers however i
42. hen click OK Connection File Options Desired Protocols IP Enabled IP Address I NetBEUI LLC Enabled l Request Roaming Dial Back Dial back Phone Third party security device installed T Echo characters locally Connect automatically when connection file is loaded l Restore NetWare connections when IPX is connected Use default device Eicon DIVA T A Override with E 7 Click Connect ShivaRemote Connect untitled File Edit Tools Help Description connection Dial in Name sew s Password owe Phone Number fo9999 00 t S Not connected 8 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your configuration and TCP IP settings and alter them as required DIVA T A PC Card User s Guide 69 DOS 1 Ensure that the ShivaRemote connection software or similar is installed on your computer 2 Enter the following command C SHIVA CONNECT 3 From the Tools menu choose Port Setup and select the COM port Port Setup Crt Ra Eicon DIVA T A ISDN Moden peed MEZE 1 econnect automatically when connection is lost Advanced 4 Select Modems Enter Eicon DIVA T A PC Card in the Modem Name field and set the speed to 115200 bps or 230400 if your COM port supports it then select OK Edit Modem Configuration Modem ame nitialize nswe
43. ick the Remote Access Admin icon in the Remote Access Service program group From the Remote Access Admin Server menu select Stop Remote Access Server and then exit the Remote Access Admin program Continue at Installing the DIVA T A Software on page 20 DIVA T A PC Card Users Guide 18 Windows 3 x WFW 3 11 Note If you are installing the DIVA T A on a system without a CD drive it is possible to make disks from the DIVA T A CD on another machine To create the disks follow the instructions in the MAKEDISK TXT file located in the WINI6 MAKEDISK directory of your DIVA T A CD If you are going to use the DIVA T A with RAS for WFW RAS must already be installed with at least one modem any modem will do it is only needed to properly install the DIVA T A and will later be removed If you are not going to use RAS continue at Installing the DIVA T A Software on page 20 1 After connecting the cables See Connecting the Cables on page 8 start your computer After Windows has started insert the DIVA T A label side up into the PC Card Slot 2 Insert the DIVA T A CD into your computer s CD drive or the DIVA T A Win 3 x Setup disk 1 into your diskette drive 3 With any text editor open the file MODEM INF found in the Windows System directory 4 Open the file WFWNTEIC INF found on the DIVA T A CD WIN16 or diskette 5 Copy the contents of WFWNTEIC INF to the end of the MODEM INF file save the appended
44. icon DIVA Terminal Adapters program do one of the following e Click the io icon on your task bar Windows 95 only e From the Windows taskbar click Start then select Programs Eicon DIVA T A PC Card Eicon DIVA Terminal Adapters The Eicon DIVA Terminal Adapters Program appears as below 2 Eicon DIVA Terminal Adapters _ Oo x Fie View Tools Help alle lel x alal F elal slo For Help press F1 This device is available Getting Help The Eicon DIVA Terminal Adapters program includes extensive on line help To get help select Help Help Topics from the menu bar DIVA T A PC Card User s Guide 25 Menu Options The menu bar provides you with a variety of shortcuts and utilities You can launch commands from drop down menus or by clicking icons Displaying Icons on the Toolbar To display icons on the Menu bar select View Toolbar some icons appear by default The Toolbar pick list displays four options Basic Advanced View and Tools Click an option to have its associated icons displayed on the tool bar a check mark to the left of an option indicates the option is selected Click Enable to select or deselect all items The following table describes the action that each icon performs to ensure you can see all the icons select View Toolbar select all the options Click or Select To perform this Action File Configure Open Windows 95 NT Profiles E Window Use it when you want to create modify
45. in telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate This digital apparatus does
46. ing or to know TCP IP addresses before dialing lt Back Next gt Cancel Enter the phone number of the dial up server you are calling Altemate phone numbers if any are dialed automatically if the primary phone number cannot be reached They may also be used to set different numbers on individual multi inked ISDN lines Phone number a ee ee oe Alternates I Use Telephony dialing properties lt Back Next gt Cancel DIVA T A PC Card Users Guide 63 6 Click Finish New Phonebook Entry Wizard That s it Press Finish to save MyDialUpServer 7 Click Dial lt gt Dial Up Networking 2 x Phonebook entry to dial To_oPtiva x neal eC Phone number preview Dialing from New Location 8 Enter your user name and password then click OK Connect to MyDialUpServer 2 x Enter a user name and password with access to the remote network domain User name Administrator Password Domain I Save password OK Cancel 9 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your configuration and TCP IP settings and alter them as required DIVA T A PC Card Users Guide 64 Windows NT3 51 Note The following example assumes you are using RAS 1 In the Remote Access Service group double click Remote Access Remote Acce
47. inue at step 6 below New Devices Detected x The following devices are new to your system Select the device you are configuring and click OK DIVA T A PC Card User s Guide 22 6 On the Configuration Wizard click Next follow the Configuration Wizard s on screen instructions if a working configuration is detected you are notified and allowed to skip the Wizard Note Context sensitive help is available on all the Configuration Wizard s screens For more details about a particular field displayed on the screen click the Question Mark icon at the top left corner of the screen then click on the field you re having trouble with Note You should not click the Configure button unless you know all your ISDN parameters and want to configure them manually If you click Configure the Wizard closes and the Windows 95 NT Configuration Tool starts If you select this option go to step 3 of the section Configuring Profiles under Windows 95 NT on page 30 Configuration Wizard Profile 0 Welcome to the Configuration Wizard The Configuration Wizard will help you to configure your DIVA Terminal Adapter for connection to the ISDN network It is recommended that you use the Configuration Wizard the first time you are configuring your DIVA Terminal Adapter Manual Configuration If you are familiar with configuring ISDN lines and are aware of all your configuration Configure parameters select the Configure
48. io icon on your task bar Windows 95 only e From the windows taskbar click Start then select Programs Eicon DIVA T A PC Card Eicon DIVA Terminal Adapters 2 From the Eicon DIVA Terminal Adapter Program click the DIVA T A icon the Profiles Window appears 3 From the Profiles window select a profile from the Profiles list three default names appear Profile 0 Profile 1 Profile 2 Click Configure Configure DIVA T A PC Card on COM2 BE Profiles The following profiles are available for configuration on your DIVA Terminal Adapter Profiles Select a profile and click the required configuration button Rename Profile 1 Profile 2 Wizard Active Profile Select the profile to use when Profieo a starting your device Profile 0 Note If you want to change the default name of a profile select the profile and click Rename Change the name and continue Note If you have a North American version of the DIVA T A the Configuration Wizard can automatically detect your SPIDs ISDN number s can also be detected if your line features AutoSPID If you want to use the Configuration Wizard click the Wizard button Follow the Wizard s on screen instructions See also AutoSPID on page 76 DIVA T A PC Card User s Guide 30 4 From the Protocol tab select the ISDN connection protocol that you want to use it must match the protocol on the receiving system Follow the guidelines below Configure Pr
49. ion for France This equipment complies fully with the CSE P 10 21 and ETS 300 104 French ISDN delta requirements as recorded in ITAAB advisory note number 54 Regulatory Information forj apan Eicon Technology Corporation DIVA T A JATE approval number T96 5177 0 Date of approval July 29 1996 DIVA T A PC Card User s Guide 91 Limited Viananty Eicon Technology Corporation warrants to the original purchaser of this Eicon Technology Product that it is to be in good working order for a period of five 5 years from the date of purchase from Eicon Technology or an authorized Eicon Technology dealer Should this Product in Eicon Technology s opinion fail to be in good working order at any time during this five year warranty period Eicon Technology will at its option repair or replace this Product at no additional charge except as set forth below Repair parts and replacement Products will be furnished on an exchange basis and will be either reconditioned or new All replaced parts and products become property of Eicon Technology This Limited Warranty does not include service to repair damage to the Product resulting from accident disaster misuse abuse or non authorized alterations modifications and or repairs Products requiring Limited Warranty service during the warranty period should be delivered to Eicon Technology with proof of purchase If the delivery is by mail you agree to insure the Product or assume the risk of loss or
50. is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact us for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved Facility Interface code 02IS5 Digital Reg code for S T interface XD Services order code 6 0N Should you experience trouble with this equipment please contact the address listed on the previous page Regulatory Information for Canada NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certa
51. le configurations may get erased Write down your settings which can be viewed with the AT command AT amp V or AT MENU using any terminal emulation program From the displayed information record your ISDN parameter values on a sheet of paper This section shows you how to update or change the DIVA T A s regional firmware To update your DIVA T A follow the steps below 1 Start terminal emulation software capable of X Modem transfer 2 Configure the terminal to talk to the Eicon T A COM port 3 Type AT Z 4 At the gt gt prompt type Load Note The Load command is CASE SENSITIVE 5 Start the X Modem transfer if you are only changing your regional firmware select either ROMONA ELM for North America or ROMOROW ELM for the International Excluding North America version from the FIRMWARE directory on the DIVA T A CD If you are updating your firmware select either the updated ROMONA ELM or ROMOROW ELM from wherever it is located e g your TEMP directory or from an updated firmware disk 6 Wait for the reply that denotes the successful transfer Warning Powering off your system immediately following the transfer could damage your DIVA T A card Wait just a few moments until the delay following the transfer is complete 7 Type AT to exit the gt gt prompt 8 If required reconfigure your card DIVA T A PC Card Users Guide 55 Updating the DIVA TA INF file Windows 95 Windows NT4 0 Follow the steps below to
52. listed or if you have an installation disk click Have Disk lt Back Next gt Cancel DIVA T A PC Card User s Guide 16 7 Select the Eicon DIVA T A then click Next A Click the manufacturer and model of your modem If your modem is not listed y or if you have an installation disk click Have Disk Models lt Back Next gt Cancel 8 Select the appropriate COM Port the DIVA T A is connected to Click Next then click finish Install New Modem You have selected the following modem Eicon DIVA T A On which ports do you want to install it C All ports Selected ports Cancel 9 Close the Modem Properties window 10 After closing the Modem Properties window you are prompted to configure Dial Up Networking as the install Modem list has changed Click Yes to configure Dial Up Networking 11 From the Remote Access Setup window remove any unused devices that use the same COM port as the DIVA T A and then click Add 12 In the Add RAS Device window select the Eicon DIVA T A PC Card from the drop down list and click OK 13 From the Remote Access Setup window click Continue You will be prompted to shutdown and restart your computer Click No Do not restart your system 14 Go to page 20 and continue at the section Installing the DIVA T A Software DIVA T A PC Card User s Guide 17 Windows NT3 51 If you are going to use the DIVA T A with RAS RAS must alre
53. menu select Save Profile and press Enter to save the changes made to the profile Select Restart Card Verify that the correct startup profile is specified After the DIVA T A has restarted verify that it is working correctly by checking the DIVA T A D LED If the D LED is steady or flashing intermittently the DIVA T A is working correctly If it is not check the configuration and try again For more details on the LEDs refer to LED Status Indicators on the DIVA T A on page 81 You are now ready to use your ISDN connection Continue at the section Using the DIVA T A DIVA T A PC Card User s Guide 52 Updating the DIVA TA Firmware This section contains the procedures you should follow to load new firmware Gedating the DIVA TA Fimware Windows NTand Warning You may lose your configuration when you download new firmware Save your current profile configurations To do this open the Eicon DIVA Terminal Adapters Program and select Export Profile from the File menu see The Eicon Terminal Adapters Program on page 25 for more information Once you have downloaded the new firmware you can then select Import Profile and load the previously saved profile configuration to your device To update your firmware 1 From the Eicon Terminal Adapters Program select the DIVA Terminal Adapter to which you are going to download new firmware 2 From the File menu select Download Firmware or click the Download Firmwar
54. more information refer to your Card Services documentation Port in Use Error The DIVA T A uses a port that is already in use Normally PC Card Services assigns a COM port to each newly inserted device and maintains a list of COM ports in use To solve this problem have PC Card Services assign an available port to the DIVA T A The COM Portis either in use or unavailable or Port not open Enors The wrong Interrupt Request Line IRQ may be assigned to the COM port Most computers have pre assigned IRQ numbers for each COM port If a conflict occurs the DIVA T A can use any IRQ To solve this problem have PC Card Services reassign your COM port and IRQ DIVA T A PC Card User s Guide 82 Your computer loc ks up You may have removed the DIVA T A from the PC Card slot while a communications program was running Close all communications programs before attempting to insert or remove the DIVA T A Card not detected in Windows 95 or Windows NT After selecting Eicon DIVA T A in Modems type ATIO from any terminal prompt and verify that the string 800 110 Ox is returned Windows 95 does not recognize all 16 bit drivers and may assign the DIVA T A to a COM port already in use by a driver not recognized by Windows 95 IRQ setting needs to be changed Some forms of Cards and Socket Services require only that you reboot your computer to reset the IRQ assignments Windows 95 however requires that you configure th
55. mplicity of a terminal adapter The DIVA T A emulates a COM port on your computer which complements your TCP IP application without the need for additional device drivers The DIVA T A supports all standard modem AT commands Intemet Access The DIVA T A allows you to connect to the Internet over an ISDN line at speeds of up to 128 kilobits per second Without virtually any delays you can access online services or browse the World Wide Web to download high resolution graphics video clips interactive games music etc Work at Home Access The DIVA T A provides the telecommuter with fast access to network resources back at the office You can access applications such as email or download data from a remote database in a fraction of the time it would take using a conventional analog modem Ease of Use You can install the DIVA T A into any computer PC or notebook equipped with a PC Card Type II slot You can easily configure it using the Setup Wizard under all versions of Windows using a VT100 interface under DOS and OS 2 and using AT commands under all platforms In North America the Configuration Wizard Windows 95 and Windows NT can automatically detect your Service Profile Identifiers SPIDs SPIDs are addresses assigned by your ISDN provider the ISDN switch uses SPIDs to identify your equipment DIVA T A PC Card User s Guide 5 What You Wil Need To install and use of the DIVA T A you will need the following
56. ndows Configuration Tool or specify Yes for the Non Initializing parameter in the VT 100 Configuration Tool Note Check with your ISDN service provider to determine if they support Non Initializing Terminal mode DIVA T A PC Card User s Guide 77 Appendix A ISDN Line Termination This section applies to S T interface users in Australia and North America and provides instructions to help set up termination scenarios Termination requirements vary according to the number of devices connected to the external NT1 and the distance between the devices and the external NT1 Installing a Terminating Resistor In some cases you may need to install a 50 ohm or 100 ohm terminating resistor The diagram below shows you correct way to install the resistor Kh Single ISDN Device If the external NT1 is connected to a single ISDN device e g DIVA T A follow the instructions below 75 meters or more If the connection spans 75 meters 250 feet or more connect the 100 ohm terminating resistor included with the S T interface cable Set the external NT1 to provide 100 ohms of resistance Consult the manual provided with the external NT1 for more detailed instructions Note Some external NTIs do not support connections over 75 meters 250 feet Check your user documentation to determine the distance supported 75 meters or less If the connection spans less than 75 meters 250 feet set the external NT1 to
57. ne Setting these timers ensures your second B channel is used most economically Initial Billing Interval Specifies the length of the first billing interval in seconds For example if your provider charges a fixed X for the first 5 minutes enter 300 Note Setting the timer to 0 disables it The Billing Interval timer is also effectively disabled Default 60 seconds Billing Interval Specifies the increments your Service Provider uses to bill subsequent usage of your ISDN line usage after the initial Billing Interval expires For example if your Provider charges Y per minute for each minute following the Initial Billing Interval enter 60 Note Setting the timer to 0 disables it The Initial Billing Interval remains in effect Default 60 seconds Note Available on North American models only Specifies Data Over Voice Bearer Capability as the outgoing call type If voice calls are less expensive than data calls in your tariff area you can select this option DOV calls are data calls made over a BRI line using Voice Bearer Capability For DOV to work the remote device to which you are connecting must support incoming DOV calls DIVA T A PC Card User s Guide 35 Parameter Description AutoSPID Note Available on North American models Settings only Select the location to which the AutoSPID settings will be saved on power up For more information on AutoSPID refer to page 76 8 Click OK or Apply to
58. ocation parameters it automatically tries again using the Alternate location parameters DIVA T A PC Card User s Guide 38 For example if you work mainly at home and occasionally at the office you can configure a profile that has your home as the Primary location and your office as the Alternate location When you place a call the DIVA T A first tries to connect using the parameters specified for your home If it cannot establish a connection it will try again using your office parameters To configure a profile 1 From the DIVA T A PC Card Properties screen select a DIVA T A and click Profile Properties DIVA T A Properties ax The following DIVA T A cards are installed on this computer Profile Properties Use the Profile Properties option to configure the locations from which you can connect for the selected DIVA T A Profile Properties 2 Select a profile from the list Profile 0 Profile 1 or Profile 2 and click Configure Profile Profiles North America The following profiles can be configured on this DIVA T A PC Card Configure Profiles Profile 0 Please select a profile Profile 1 to configure Profile 2 Configure Profile Rename Profile Default Profile Please select the profile which will be restored as the active configuration when this DIVA T A PC Cardis reset Profile 0 3 Note You can change a profile name by clicking Rename Profile then typing
59. odem 3 Click Add Entry Dial YOO TCL ee Connection Configure Help ala A y a Zi K Dial Add Entry Modify Entry Remove Entry Dial Current Connection Prefix Hame Login ID Description Internet 1 Enable Debug Status DIVA T A PC Card User s Guide 72 4 Enter your Login ID Password and the Phone Number you want to dial EOS Dc a gg ct tg cc ag tg a gc ct Name Description Login ID I Password ii Required Phone Number Login Sequence NONE Le an r Connection Type SLIP PPP Inactivity Timeout Option Minutes to Wait Before Automatic Hangup 15 z Help required field Page 1 of 4 Login Info Connect Info Server Info Modem Info 5 Click Connect Info then enter your Domain Name server your Host Name and your Server Name 6 Click Modem Info Select a Modem from the drop down list then select the COM port assigned to the DIVA T A PC Card ic Tc E E E Te tc a tH T cg et a ca Ea Add Entries Modem Type Hayes Compatible Com Port com1 x Speed Baud 115200 K Data Bits 8 x Mode Dial Parity NONE ZA Answer Prefix aor sis Initialization String 1 JaTEoqoso ov1x1actaD Initialization String 2 Call Waiting _j Disable Disable Sequence 7 Page 4 of 4 e
60. ofile 0 21x Protocol Primary Location Altemate Location Advanced Select the ISDN protocol to be used when making amp your connections It should be the same on both sides of the connection r Protocol Multilink PPP Multilink PPP combines two 64 Kbps ISDN lines to provide a maximum transmission speed of 128 Kbps vo The Point to Point Protocol PPP is used for a single 64 Kbps ISDN line connection C 120 The 120 protocol adapts other transmission rates to the 64 Kbps ISDN line rate C yil The 110 protocol adapts othe transmission rates to the 64 Kb SDM line rate Cancel Apply Help Protocol Guidelines For most connections the default Multilink PPP is used If it is not supported use PPP for single B channel connections V 120 or V 110 International Firmware only Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer Notes For security purposes Multilink PPP does not support the callback feature used by some servers When using Multilink PPP for incoming calls only SPAP or PAP authentication are supported Windows NT only If you want to support incoming calls with Windows NT RAS Server you must enable the parameter Allow clear text authentication in the RAS Server setup Refer to the RAS online help for more information DIVA T A PC Card User s Guide 31 5 Select the Primary Location tab Configure Profile 0 21x
61. ology Corporation IMENU Primary ISDN Param Choice National ISDN 1 Switch Type Auto Detect ATsT 5ESS FIRST NUMBER Auto Detect SPID Directory Number Non Initializing No l I SECOND NUMBER SPID l Directory Number Non Initializing No l lt ESC gt Previous menu Sets the appropriate primary switch type to use during card initialization Used with primary SPID and number subaddress Automatically selects National ISDN 1 or AT amp T 5ESS DIVA T A PC Card User s Guide 48 The following parameters must be configured for the Primary and optionally the Alternate location Parameter Switch Type Service Profile Identifier SPID 1st 2nd Number Directory Number 1st 2nd Number Description Specifies the ISDN switch type used by your ISDN service provider North America firmware For most locations Auto detect should be used If the ISDN Switch Type cannot be automatically detected specify National ISDN 1 NI 1 or AT amp T SESS International Excluding North America firmware Europe Euro ISDN Japan INS Net64 and Australia TPH1962 Note Australia has two different switch types available TPH1962 and EuroISDN Check with your ISDN provider for more information on how to set your switch type Applies to North American firmware only Service Profile
62. option BER Cancel 7 When the Congratulations screen appears the installation is complete Click Finish Congratulations The Configuration Wizard has finished your offine configuration successfull Remember that you have to connect to the ISDN network before attempting a connection Protocot MultiLink PPP ISDN Phone Number 1 5551212 Service Profile Identifier 1 51455512120101 ISDN Phone Number 2 5551213 Service Profile Identifier 2 51455512130101 DIVA T A PC Card User s Guide 23 The Wizard closes and the Eicon DIVA Terminal Adapters program appears see The Eicon DIVA Terminal Adapters Program on page 25 for more details fa Eicon DIVA Terminal Adapters olx Fie View Tools Help o e SF ler x ela e i For Help press F1 This device is available 7 The installation under Windows 95 NT is complete and your DIVA T A is ready to use If you want to configure additional profiles or configure advanced ISDN parameters for the profile you created above go to the section Using the Windows 95 NT Configuration Tool on page 28 If you want to use your DIVA T A go the section Using the DIVA T A on page 58 DIVA T A PC Card Users Guide 24 The Eicon DIVA eminal Adapters Program Note This section applies to Windows 95 and NT users only The Eicon DIVA Terminal Adapters Program provides you with a variety of convenient utilities To access the E
63. ordering of your ISDN line It lets you use simple codes to order pre configured packages of ISDN features and services The North American ISDN User s Forum NIUF and Local Exchange Carriers LEC administer the assignment of codes Bellcore administers the National ISDN Ordering Code IOC process We recommend the use of the following ISDN Ordering codes e EZ ISDN use ordering code 1 e IOC use ordering code R If you want to use Always On Dynamic ISDN AO DI please refer to www isdnzone com for information on how to order your ISDN line to be supported in a future software update DIVA T A PC Card User s Guide 7 Connecting the Cables To install the DIVA T A into your PC 1 Push the ISDN S T or U cable see in Figure 1 straight into the jack on the card Push the connector locking tab toward your card ISDN U Integrated NT1 Integrated NT1 Plug into ISDN jack ISDN S T cable ISDN Cable Insert into PC DIVA T A PC Card Figure 1 2 Connect the other end of the cable to the ISDN cable see in Figure 1 and the ISDN cable to an NT 1 if required or to the ISDN wall socket Note Some S T connections will require use of the terminating resistor Refer to ISDN Line Termination on page 78 for more details DIVA T A PC Card User s Guide 8 After Connecting the Cables Where AutoSPID is supported check with your ISDN service provider the DIVA T A installation is totally Plug and Play
64. ow as a guideline Parameter Setting Terminal Emulation Type VT100 VT102 Local Echo Off CR Translation CR LF after CR Off 2 Verify that the terminal emulation program uses the same COM port as that assigned to the DIVA T A 3 Enter the following command at the prompt and press Enter AT MENU The main VT100 Configuration Tool screen opens I DIVA T A North American Version 1 5 1 Copyright c 1997 Eicon Technology Corporation IMENU Main menu Choice Current profile Open Profile Current profile Profile 0 Profile 1 Primary ISDN Param lt press Enter gt Profile 2 l Alternate ISDN Param lt press Enter gt Factory profile l Protocol Multilink PPP Advanced lt press Enter gt Powerup Profile Profile 0 Save Profile Profile 0 Restart Card Profile 0 Quit lt ESC gt Quit Selects which profile to open current stored 0 1 2 or factory Loads the current profile DIVA T A PC Card Users Guide 46 Navigating in the VT100 Configuration Tool Screen The following table describes the function keys that let you navigate the VT100 Configuration Tool screen Key Up arrow Down arrow Right arrow Left arrow Enter Tab Space bar F2 F4 ESC Function Moves the cursor to the previous field Moves the cursor to the next fiel
65. r AT command mode with the following command to restart your card AT lt Enter gt DIVA T A PC Card User s Guide 85 DIVA TA Rmwvare Specifications Software Feature WAN Protocols Async to Sync Conversion Bandwidth Optimization Authentication Management and Configuration Plug and Play Supported on the DIVA TA PPP Point to Point Protocol ISDN Q 921 Q 931 NI 1 AT amp T 5ESS Custom Euro ISDN TPH1962 TS 013 and INS Net64 V 120 Rate Adaption V 110 Rate Adaption Single and multi link PPP async to sync conversion Multilink PPP support Bandwidth Allocation Control Protocol BACP Bandwidth on Demand BOD Data Compression MPPC STAC Ascend compression PAP CHAP MS CHAP compatible Fully compatible with SPAP Shiva Password Authentication Protocol in both PPP and Multilink PPP modes SPID Wizard Windows Configuration Tool VT 100 Terminal Emulation AT Commands Firmware upgrades using XModem Download or the Windows Configuration Tool PCMCIA 2 1 DIVA T A PC Card User s Guide 86 DIVA TA Hardware Specifications Hardware Feature ISDN Interface Bus Type Non Volatile Configuration Environmental Requirements Operating Temperature Operating Humidity Operating Pressure Power Requirements Approvals Supported on the DIVA VA 1 RJ45 ISDN U or ISDN S T BRI PCMCIA Type II 4 Kbyte non volatile memory for storing configuration profiles 32F to 122F 0C to 50C 0
66. r Init TOSUEREN peed 19208 Piel menses Hardware g 5 Click Options Entry Name Phone Number E Authenticate using current user name and password Port Any modem pot E Device Network Security 6 Enable IP and or IPX as required then select OK DIVA T A PC Card User s Guide 70 7 Enter your user name password and the phone number you want to dial then click Connect ShivaPPP Connect Cuntitled File Edit Tools Help escription Dial in ame Po ssword hone Number ieee Not connected 8 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your configuration and TCP IP settings and alter them as required DIVA T A PC Card User s Guide 71 O92 1 Double click Programs then double click Internet Modems U rooms convien OOOO Folder Edit View Selected Help a a N a New Program windows Programs WIN OS 2 Groups Personal Communications New Folder 3270 5250 Emulation waaraan amp JavaforOS 2 Games Applications Utilities TCP IP WoiceType Multimedia AST Internet m LAN F 2 Double click Dial Other Internet Providers Fal remer odem roven OOOO Folder Edit View Selected Help eE H own IBM Internet wel Explorer NewsReader 2 Ultimedia IBMinternet Internet Utilities Dialer Modem TERESINA Modem Maij 2 Lite Cotar sie Modem M
67. ram by selecting Tools Terminal from the menu bar The tool is used primarily for trouble shooting DIVA T A PC Card User s Guide 27 Using the Windows 95 NT Configuration Tool This section shows you how to use the Windows 95 NT Configuration Tool to create one or more configuration profiles About Configuration Profiles A profile is a set of parameters that define a particular ISDN setup When you run the Windows 95 NT Configuration Wizard for the first time you configure a profile with the default name Profile 0 In addition to this profile you can configure two other profiles that define different ISDN setups corresponding to the needs of different applications You might for example configure profiles to match the ISDN setup needed to connect to your office your Internet Service Provider ISP and CompuServe When you need a particular ISDN configuration you simply select the appropriate profile This saves you the trouble of reconfiguring all your ISDN parameters each time you switch applications Note When you use the Configuration Wizard to configure a profile you cannot set Advanced ISDN parameters default settings are implemented If you want to modify these parameters use the Configuration Tool A profile contains information about the following e Protocol Your ISDN protocol It must match the protocol implemented at the other end of the connection e Primary Location The primary location s ISDN switch typ
68. read the documentation to get familiar with the DIVA T A or install the DIVA T A software for Windows 95 and Windows User Guide View the User s Guide View the Reference Guide lt gt Reference Guide Latest Information View the Latest Information Start Eicon DIVA Terminal Adapters Installation now Close Trs Note The CD Setup screen also gives you the choice to view the online DIVA T A User s Guide Reference Guide or Release Notes before installing the DIVA T A software DIVA T A PC Card Users Guide 20 3 Click Next in the Setup Wizard s Welcome screen Eicon DIVA T A PC Card Setup Wizard x Welcome to the Eicon DIVA T A PC Card Setup Wizard which installs the configuration software on your system It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law 4 Specify where you want to install the DIVA T A software Click next to install in the default directory the default directory differs according to your platform otherwise click the
69. rectory 3 Remove all sections relating to the DIVA T A 4 Open the updated file WFWNTEIC INF 5 Copy the contents of WFWNTEIC INF to the end of the MODEM IMNF file save the appended MODEM INF file and exit your text editor 6 If you have RAS installed start the RAS setup program 7 From the RAS setup remove the listed DIVA T A and then re add it Refer to the RAS online help for removing and adding modems DIVA T A PC Card User s Guide 57 Using the DIVA TA Once you have installed and configured DIVA T A you can dial into your office LAN or access the Internet Before attempting this make sure that your PC is equipped with remote access client software such as Dial Up Networking Shiva PPP client or Microsoft RAS client software Notebook with DIVA T A Internet Online Database Branch Office LAN Low Power Mode If your computer supports Advanced Power Management APM and you are using Windows 95 OSR2 Service Pack 2 then you can set your DIVA T A to be automatically turned off when not in use To enable this feature follow these steps 1 From Control Panel double click the Power icon 2 Click the PC Card tab and enable the Turn off PC Card when not in use parameter DIVA T A PC Card User s Guide 58 Secure ID Connectivity If you want to use Secure ID you must use the V 120 protocol To enable Secure ID connectivity Windows 95 and Windows NT 4 0 only 1 From the Dial Up Networkin
70. rectory Number DN and Call Type CT information from the ISDN line It also enables the DIVA T A to determine whether other devices currently initialize the SPIDs Note Check with your ISDN service provider to determine if they support the AutoSPID feature This feature eliminates the need for you to configure any ISDN parameters AutoSPID works in the following manner e If there are no SPIDs configured or if current SPIDs are incorrectly configured then AutoSPID attempts to determine and then assign SPIDs and DNs to the location designated to store the AutoSPID parameters e If AutoSPID fails to detect the SPIDs try entering the DNs in a 10 digit format and the DIVA T A will attempt to perform generic SPID guessing e Unless the SPIDs and DNs are configured correctly whether through AutoSPID SPID guessing or manually ISDN will fail to initialize the D LED flashes The only way to use the DIVA T A without using SPIDs is to configure the port as a Non Initializing Terminal Refer to the next section Non Initializing Terminal Mode for more information DIVA T A PC Card Users Guide 76 Non Initializing terminal Mode North America only Non Initializing Terminal NIT mode is a new ISDN protocol feature that enables the DIVA T A to operate without SPIDs You can use NIT only if your ISDN provider supports it To configure the DIVA T A for Non Initializing Terminal mode deselect the SPID checkbox in the Wi
71. rsion the screen doesn t contain DOV and AutoSPID Settings fields Parameter Description and Values BACP BOD Note Only applicable if your ISDN connection Bandwidth protocol is Multilink PPP Allocation Activates the DIVA T A s automatic traffic Control monitor for multilink PPP Connections When Protocol activated this function monitors the send and Bandwidth on eceive traffic volume and opens or closes your Demand second B channel as the traffic warrants Activate this function to ensure that two B channels are never active when one is sufficient thus reducing the chargeable time payable to your ISDN provider Note Be sure to configure the Cost Reduction Timers to avoid numerous first interval charges If you select BACP but do not set the Cost Reduction Timers you could incur unnecessary expense as your second B channel might open and close frequently costing you the first interval amount each time the second B channel connects Default BACP BOD enabled DIVA T A PC Card User s Guide 34 Parameter ISDN Cost Reduction Timers Data Over Voice Description Note Only applicable if your ISDN connection protocol is Multilink PPP Note You must activate BACP BOD before setting the timers Set these timers if your ISDN Service Provider charges one rate for the first interval of time on line a fixed period for example the first 5 minutes and a different rate for subsequent time on li
72. s to AT commands Refer to the following table and perform the appropriate action ATCommands Response Step Sequence Normal response Enter AT Z lt Enter gt to display the prompt gt gt Continue from step 5 No response Continue from step 2 2 Make sure to exit any terminal emulation program application that may send characters to the DIVA T A COM port 3 Remove your DIVA T A card from the slot and immediately reinsert it 4 Execute a terminal emulation program and open the COM port associated with your DIVA T A card DIVA T A PC Card Users Guide 84 5 Press Enter Your system should respond with the prompt gt gt If the prompt does not appear exit your terminal emulation program and restart from step 2 Note Do not type AT at the gt gt prompt 6 At the prompt gt gt enter the following command SDump lt Enter gt Note This command is case sensitive The system responds with the following display Please start XMODEM reception of dump file 7 Use the XMODEM transfer protocol built into your terminal emulation program to receive the dump file After the transfer is completed a message similar to the following is displayed Dump completed 239104 bytes sent If the transfer appears completed but no message is displayed press Enter to repeat the message 8 To return to the prompt gt gt enter the following lt Enter gt 9 When the prompt gt gt is displayed you can then ente
73. section What s Next on page 10 and continue DIVA T A PC Card User s Guide 9 What s Next After you have finished connecting the cables and gathering the required information go to the section that corresponds to your platform and continue the installation Platform What to do Windows 95 Continue on page 11 Windows 95 OSR2 Continue on page 13 Windows NT 4 0 Continue on page 15 Windows NT 3 51 Continue on page 18 Windows 3 x WFW 3 11 Continue on page 19 DOS and OS 2 Continue on page 46 DIVA T A PC Card User s Guide 10 Windows 95 Note This install procedure is for the original release and Service Pack 1 SP1 version of Windows 95 If you are using Windows 95 Service Release 2 OSR2 go to page 13 To verify the version installed on your machine go to Control Panel System Properties and select the General tab If you have the original or SP1 version of Windows 95 it should show as one of the two screens below System System Microsoft Windows 95 Microsoft Windows 95 4 00 950 400 950 A Note If you are using Dial Up Networking make sure you are using version 1 2 If you are running a previous version you must upgrade to Dial Up Networking 1 2 before you begin installing the DIVA T A Dial Up Networking 1 2 is located on the DIVA T A CD under the MSDUNI2 directory Refer to your Windows 95 online help for information on how to install Dial Up Networking 1 After connecting the cables see the section Conn
74. ss Service Common a AN Remote Remote Read Me Remote Remote Access Access Admin Access Help Access and Monitor the Internet 2 Click Add Remote Access Options Hel Pp Edi EICON jit Dial 005 ao Hang Up Enty Name Phone Nun lany modem port M no prefix no suffix 3 Enter the name and phone number you want to call then click OK Entry Name Phone Number Description EI Authenticate Port Device Add Phone Book Entry m using curent user name and password Any modem port B Modem Tm a ae x25 ISDN Network Security DIVA T A PC Card UsersGuide 65 4 Click Dial Remote Access Options Help Enty N Name Phone Number Description RAS EICON 38323005 TEST lany modem port La ino prefix no suffix 5 Enter your user name and password then click OK Authentication Enter a User Name and Password with access to the remote network domain User Name Password Domain 6 If you successfully establish the connection you can communicate with the remote host If you do not establish the connection verify your configuration and TCP IP settings and alter them as required DIVA T A PC Card UsersGuide 66 Windows 3 x The following example assumes you are using the SHIVA PPP protocol stack Note If your
75. t is recommended that you enter both For Windows 95 and Windows NT 4 0 only If you use or amp to separate the Phone Numbers deselect the Use Country and area code parameter on the Properties tab of Dial Up Networking it doesn t work properly when or amp used Manually enter the Country Code Area Code and PBX Prefix if required for both numbers If both B channels connect to the same number the number need only be entered once Contact your Internet Service Provider ISP if you are not sure whether you need one or two remote numbers DIVA T A PC Card User s Guide 60 Establishing a Connection Go to the section that corresponds to your platform and follow the procedure Windows 95 1 Double click the Dial Up Networking icon 2 Double click Make New Connection The Make New Connection Wizard opens Make New Connection Type a name for the computer you are dialing My Connection Select the Eicon DIVA T A PC Card from the Select a modem field then click Next 3 Enter the ISDN number and Country Code of the location you wish to call click Next then click Finish Make New Connection Type the phone number for the computer you want to call Area code Telephone number fou 7 5551234 Country code Canada 1 ha De 4 Double click the newly created My Connection icon DIVA T A PC Card UsersGuide 61 5 Enter your user name and password
76. tnam e In any other region contact the closest office or supplier Eicon Technology on the World Vide Web You can find ISDN related information and general information about Eicon Technology products and services from our web sites at the following addresses http www eicon com http www isdnzone com Eicon Technology on CompuServe The Eicon Technology forum on CompuServe provides an inexpensive way to get up to date advice and patches If you are already a CompuServe member enter go eicon at any prompt DIVA T A PC Card Users Guide 88 Intemational Regulatory Information and Conditions of Use Regulatory Information for the United States FCC Waming Declaration of Conformity We Eicon Technology Inc 2155 Chenault Drive Suite 503 Carrollton Texas USA 75006 1 800 80 EICON 972 417 5500 Declare under our sole legal responsibility that the product to which this declaration relates are in conformity with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Warning Changes or modifications to this unit not expressly approved by Eicon Technology Corporation could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digit
77. to 90 non condensing 86 to 106 kPa 200 mA at 5 Volts 5 maximum variation in power supply FCC Part 15 Class B amp Part 68 CE 168 X IC formerly DOC JATE BAKOM AUSTEL ACA BZT DIVA T A PC Card Users Guide 87 Customer Service To obtain technical support contact either Eicon Technology or your Eicon Technology supplier depending on your location From some regions you can save time and long distance charges by faxing Eicon Technology a description of your situation Customer Services personnel will then call you with a solution or a request for additional information e Inthe United States Central and South America Western Canada Manitoba westward and the Canadian Maritimes New Brunswick eastward call our Dallas office at 972 417 5515 or send a fax marked Attn Customer Services to 972 417 5610 e In Eastern Canada Ontario and Quebec call our Montreal office at 514 745 5577 and ask for Customer Services or send a fax marked Attn Customer Services to 514 745 5502 e In Europe Russia Iceland Africa and the Middle East contact your Eicon Technology supplier e In the following Asian and Pacific countries call our Sydney office at 61 2 9919 7200 and ask for Customer Services or send a fax marked Attn Customer Services to 61 2 9929 6300 Australia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand and Vie
78. workstation is configured as a Windows for Workgroups Remote Access Service RAS client you must configure the V 120 rate adaption protocol on both the DIVA T A workstation and on the remote device RAS Server ISDN adapter If you are using the SHIVA PPP protocol stack or similar then you can use PPP or MLPPP 1 Ensure that the ShivaRemote connection software is installed on your computer 2 Double click ShivaRemote Connect ShivaRemote a 2 fU Quick Hang Sample Connection ShivaRemote p Connection File Wizard Online Guide File ShivaRemote Software To_Optiva Release Notes Configuration Notes 3 Enter your Dial in Name Password and the phone number you want to ShivaRemote Connect untitled z File Edit Tools Help Description Connection Dial in Name l Scully Password BRAKE Phone Number l 999 999 Not connected DIVA T A PC Card User s Guide 67 4 Select the Tools menu and choose Port Setup Select the DIVA T A as the modem then click OK Modem Speed 115200 Modem Setup cae Reconnect automatically when connection is lost j Advanced Help 5 Click Options ShivaRemote Connect untitled M File Edit Tools Help Description connection Dial in Name sew Password owe Phone Number fo9999 00 s S Not connected DIVA T A PC Card User s Guide 68 6 Ensure that IPX and or IP are enabled t

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