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GreatCall Jitterbug Operating Instructions

1. Charging the Battery acc ceccocessumecteescss Low Battery Indicator cceeeeeeee Jitterbug Service Passwords 5 Getting Help tasssecenenseienrendevaWarerencus Contacting Customer Service Jitterbug Operator Assistance Section 2 OneTouch Features Key Features unestaan on Ea ACCESSOTr ES 0 ccc cc eeeeeneenesecueeeeeeeeesees Closed View Front of Your Phone Closed View Back of Your Phone Open View of Your Phone 06 Your Display Screen ccccceeseeeeeeees Your Phone Settings vere cesescesteacegeewaes Adjust Ringer Volume 0085 Speakerphone sssssssssssrssrserrsss Emergency Callback 5 Section 3 The Basics sicicvciasasveevsssases Answering a Call sess cterisntiocestveadices Ending a Call cavrsccvincatcdecotecetevasdseeeies Ignoring a Call seeeniceiensieeog gt m o oOo m i n n Ee lt LLI o u Lu p Placing a Call ssssssssssssssssssrrrrrrrrsssns 38 Operator reunesc eo ea Aaa 38 Non Phone List Numbers 39 My Choice Button wesiiscestetvsasseeces 40 Calling GLU ssentaceieadeatecstlvediaatecstnt 40 Phone List Numbers ssesseeeeee 41 Section 4 Moving from Feature to Feature ON YOUR PHONG cisnereicncinewensinnrne 43 How to Navigate i ascnsacrsnncsneracaceananmeran
2. Restricting Children s Access to your Phone Your phone is not a toy Children should not be allowed to play with it because they could hurt themselves and others damage the phone or make calls that increase your phone bill 99 Health and Safety Information Exposure to Radio Frequency RF Signals Certification Information SAR Your wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for radio frequency RF energy set by the Federal Communications Commission FCC of the U S government These FCC exposure limits are derived from the recommendations of two expert organizations the National Counsel on Radiation Protection and Measurement NCRP and the Institute of Electrical and Electronics Engineers IEEE In both cases the recommendations were developed by scientific and engineering experts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy The exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate SAR The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram W kg The FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC exposure limit incorporates a substantial margin of safety
3. greeting make sure you are in a quiet place To add your name to the standard greeting 1 Follow the audio instructions and press or say or we as the questions are asked If you need help setting up your voice mail recording call Customer Service at 1 800 733 6632 To listen to Voicemail messages 1 Make sure your phone is on 2 If you see the Voicemail notification screen press to answer the question Listen m or 2 Ls SECTION 7 If you don t have a new message EEren notification press repeatedly until you see the Voicemail alia screen Answer the Listen question by pressing the button ma messages 3 New messages begin playing automatically To delete Voicemail messages 1 When you hear the prompt you can delete a message by pressing or saying Once you delete a message the information is gone You cannot retrieve a deleted message 2 If you choose not to delete the message will be automatically saved 3 You ll then move to the next new message If you do not have any new messages you will hear your saved messages 4 To delete a saved message press or say es 5 If you choose not to delete the message it will remain as a saved message 64 Voice Dialing This section explains how to use the Voice Dial feature on your phone to call a contact on your Phone List simply by saying the name of the person or service you want
4. Delete 7 Press when you see Are you sure 8 If this is the number you want to delete press A three second message will confirm that the information has been deleted as shown 54 To find a Phone List number 1 Press the we button Phone List 01 02 repeatedly until the Phone List Amy screen appears as shown ase 909 555 2334 wmore 2 Press the Up Down arrow 9 button to go through your Phone List until you find the number your re looking for 3 To call the selected number press Remember that the Up Down arrow button is used to scroll through your Phone List 55 m or 2 o SECTION 5 56 Call History This section explains how to Review and Return missed calls This feature is optional Topics Covered e Using Call History e Returning Missed Calls e Redialing Calls e Saving Calls Following the release of the 1982 movie ET the line phone home entered common usage In 1983 public cellular service made it possible for Americans to phone home from nearly anywhere 9 NOILIAS For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 57 SECTION 6 Using Call History to See Recent Calls Your phone keeps a list of up to ten of your most recent outgoing incoming and missed calls Afte
5. We may use and share information about you a so we can provide our goods or services b so others can provide goods or services to us or to you on our behalf c so we or our affiliates can com municate with you about goods or services related to the ones you already receive although you can call us at any time if you don t want us to do this d to protect ourselves or e as required by law legal process 85 or exigent circumstances In addition you have authorized us to investigate your credit history at any time and to share credit information about you with credit reporting agencies If you ask we will tell you the name and address of any credit agency that gives us a credit report about you It s illegal for unauthorized people to intercept your calls but such interceptions can occur For training or quality assurance we may also monitor or record our calls with you Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT PERMITTED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICE OR YOUR WIRELESS PHONE WE CAN T PROMISE UNINTERRUPTED OR ERROR FREE SERVICE AND DON T AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF THIS DOESN T DEPRIVE YOU OF ANY WARRANTY RIGHTS YOU MAY HAVE AGAINST ANYONE ELSE 86 Waivers and Limitations of Liability UNLESS THE LAW FORBIDS IT I
6. 1 When you have made or answered a call you will see a Connected to message on the screen as shown 2 Press the Volume button Up repeatedly until you see Press Yes for SPKR Phone as shown 3 Press the button To exit Speakerphone Connected to 310 555 1234 No to Hang up Speaker Phone Press Yes for SPKR Phone While you re on a call using Speakerphone press the volume button Down to turn this feature off 31 SECTION 2 Your phone automatically exits the Soll Speakerphone setting when you end a call Emergency Callback When you ve completed an emergency call using the C_ button your phone is automatically set to Emergency Callback for about 30 minutes While your phone is in this setting you cannot make other calls To make an emergency call 1 Press theC button Calling Emergency appears on the screen Connected to 2 When the 911 Operator Emergency answers Connected to 911 Emergency appears on the screen as shown No to Hang up To end your emergency call If the No to Hang up command is showing at the bottom of the screen press Qo Your Emergency Callback setting is now active To reconnect to the 911 operator press the s button 32 You will know that you are in the Emergency Callback setting when you open your phone and see a popup screen with Emergency Callback notification To exit this setting You mus
7. 911 Button 911 11 Microphone 9 Accessory Connector 10 Power Connector 26 Open View of Your Phone 1 Speaker Lets you hear the caller and projects sounds such as ring tones and alerts 2 Display Screen Shows all the information you need to operate your phone 3 Up Back Arrow Button Shows the previous screen on your Phone List or Call History list 4 Yes Button Responds to questions or commands on the screen such as Call ANTRE K 5 Down More Arrow Button Shows the next screen on your Phone List or Call History list 6 Operator Button Calls the Jitterbug operator 7 My Choice Calls the number you ve chosen to store on your phone such as a friend relative service physician taxi or towing service 8 911 Button Calls 911 9 Accessory Connector Plugs accessories into your phone such as your Hands free Car Kit 10 Power Connector Connects the AC Power Charger and your Car Power Charger to your phone 11 Microphone Used during phone calls to pick up the sound of your voice 12 No Button Rejects questions or commands on the screen such as Call Pressing also moves you to the next feature on your phone 13 Power Button Turns your phone on and off 14 Softcell Ear Pad Fits comfortably around your ear while reducing unwanted noise 27 SECTION 2 Your Display Screen Here is the type of information that can appear on your screen 1 C
8. BY A COURT OF APPROPRIATE JURISDICTION OTHER THAN A SMALL CLAIMS COURT JURY TRIAL WAIVER WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT YOU AND WE WAIVE ANY RIGHT TO JURY TRIAL INVOLVING ANY CLAIMS OR DIS PUTES BETWEEN YOU AND US About You You represent that you re at least 18 years old and have the legal capacity to accept this agreement If you are ordering for a friend or a member of your family you are bound by the terms of this agree 91 ment unless and until your friend or family member has agreed to the terms of this agreement If you re ordering for a company you re representing that you re authorized to bind it and where the con text requires you means the company About this Agreement A waiver of any part of this agreement in one instance isn t a waiver of any other part or any other instance You can t assign this agreement or any of your rights or duties under it We may assign all or part of this agreement or your debts to us without notice and you agree to make all subsequent payments as instructed NOTICES ARE CONSIDERED DELIVERED WHEN WE SEND THEM BY E MAIL OR FAX TO ANY E MAIL OR FAX NUMBER YOU VE PROVIDED TO US OR 3 DAYS AFTER MAILING TO THE MOST CURRENT BILLING ADDRESS WE HAVE ON FILE FOR YOU IF BY US OR TO THE CUSTOMER SERVICE ADDRESS ON YOUR MOST RECENT BILL IF BY YOU If any part of this agreement including any part of its arbitration provisions is 92 held invalid that
9. IMPLIED STATUTORY OR OTHERWISE AS TO THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT AS THE CASE MAY BE This Limited Warranty allocates risk of Product failure between Purchaser and SAMSUNG and SAMSUNG s Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty The agents employees distributors and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty or make additional warranties binding on SAMSUNG Accordingly additional statements such as dealer advertising or presentation whether oral or written do not constitute warranties 132 by SAMSUNG and should not be relied upon Samsung Telecommunications America L P 1301 East Lookout Drive Richardson Texas 75082 Phone 1 800 SAMSUNG Phone 1 888 987 HELP 4357 2006 Samsung Telecommunications America All rights reserved No reproduction in whole or in part allowed without prior written approval Specifi
10. National Institute for Occupational Safety and Health Environmental Protection Agency Federal Communications Commission Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well The FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission FCC All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure FCC relies on FDA and other health agencies for safety questions about wireless phones The FCC also regulates the base stations that the wireless phone networks rely upon While these base stations operate at higher power than do the wireless phones themselves the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones Base stations are thus not the primary subject of the safety questions discussed in this document 105 What are the results of the research done already The research done thus far has produced conflicting results and many studies have suffered from flaws in their research methods Animal experiments investigating the effects of radio frequency energy RF exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratori
11. USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS OR FOR DAMAGES ARISING FROM ANY TORT INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE OR FAULT COMMITTED BY SAMSUNG ITS AGENTS OR EMPLOYEES OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY SOME STATES PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO 131 STATE PROVINCE TO PROVINCE THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER S EXCLUSIVE REMEDY IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS EXPRESS OR
12. employees or agents d lying to us 83 e interfering with our operations f becoming insolvent or going bankrupt g breaching this agreement h spamming or other abusive messaging or calling i modifying your wireless phone from its manufacturer s specifications j providing credit information we can t verify k using your service in a way that adversely affects other customers or 1 allowing anyone to tamper with your wireless phone number We can also temporarily limit service for any operational or governmental reason Directory Information We don t publish directories of our cus tomers phone numbers nor do we provide them to third parties for listing in direc tories To avoid unwanted solicitations you may wish to add your number to the DO NOT CALL REGISTRY which is managed by the Federal Trade Commission To register your new phone number you can visit the Web site at www donotcall gov 84 or call toll free from your Jitterbug phone to 888 382 1222 Your Privacy We have a duty under federal law to protect the confidentiality of information about the quantity technical configuration type destination and amount of your use of our service together with similar information on your bills This doesn t include your name address and wireless phone number Except as provided in this agreement we won t intentionally share personal information about you without your permission
13. not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in the Intellectual Property is transferred to you All applicable rights of the Intellectual Property shall remain with SAMSUNG GreatCall and their respective suppliers GreatCall Inc Headquarters 100 Via Del La Valle Suite 200 Del Mar CA 92014 Tel 858 847 0009 Customer Care Center P O Box 187 Solana Beach CA 92075 800 733 6632 Internet Address www GreatCall com 2006 GreatCall Inc All Rights Reserved GreatCall and Jitterbug are trademarks of GreatCall Inc 126 Samsung Telecommunications America STA Inc Headquarters 1301 E Lookout Drive Richardson TX 75082 Tel 972 761 7000 Internet Address http www samsungusa com 2006 Samsung Telecommunications America Inc is a registered trademark of Samsung Electronics America Inc and its related entities GH68 08587A RSA is a registered Trademark RSA Security Inc Disclaimer of Warranties Exclusion of Liability EXCEPT AS SET FORTH IN THE EXP
14. off dramatically with distance For example you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna Again the scientific data do not demonstrate that wireless phones are harmful But if you are concerned about the RF exposure from these products you can use measures like those described above to reduce your RF exposure from wireless phone use What about children using wireless phones The scientific evidence does not show a danger to users of wireless phones including children and teenagers If you want to take steps to lower exposure to radio frequency energy RF the measures described above would apply to children and teenagers using wireless phones Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure 109 Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all For example the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000 They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects Their recommendation to limit wireless phone use by children was strictly precautionary it was not based on scientific evidence that any health hazard exists Do hands free kits for wireless phones reduce risks from exposure
15. to RF emissions Since there are no known risks from exposure to RF emissions from wireless phones there is no reason to believe that hands free kits reduce risks Hands free kits can be used with wireless phones for convenience and comfort These systems reduce the absorption of RF energy in the head because the phone which is the source of the RF emissions will not be placed against the head On the other hand if the phone is mounted against the waist or other part of the body during use then that part of the body will absorb more RF energy Wireless phones marketed in the U S are required to meet safety requirements regardless of whether they are used against the head or against the body Either configuration should result in compliance with the safety limit 110 Do wireless phone accessories that claim to shield the head from RF radiation work Since there are no known risks from exposure to RF emissions from wireless phones there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks Some products that claim to shield the user from RF absorption use special phone cases while others involve nothing more than a metallic accessory attached to the phone Studies have shown that these products generally do not work as advertised Unlike hand free kits these so called shields may interfere with proper operation of the phone The phone may be forced to boost its power to co
16. to a charger for more than a week since overcharging may shorten its life Do not use incompatible cell phone batteries and chargers Some Web sites and second hand dealers not associated with reputable manufacturers and carriers might be selling incompatible or even counterfeit batteries and chargers Extreme temperatures will affect the charging capacity of your battery it may require cooling or warming first Do not leave the battery in hot or cold places such as in a car in summer or winter conditions as you will reduce the capacity and lifetime of the battery Always try to keep the battery at room temperature A phone with a hot or cold battery may temporarily not work even when the battery is fully charged Li Ion batteries are particularly affected by temperatures below 0 C 32 F Do not place the phone in areas that may get very hot such as on or near a cooking surface cooking appliance iron or radiator Do not get your phone or battery wet Even though they will dry and appear to operate normally the circuitry could slowly corrode and pose a safety hazard Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes a direct connection between the and terminals of the battery metal strips on the battery for example when you carry a spare battery in a pocket or bag Short circuiting the terminals may damage th
17. to give additional protection to the public and to account for any variations in measurements 100 SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a new model phone is available for sale to the public it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC Tests for each model phone are performed in positions and locations e g at the ear and worn on the body as required by the FCC Body worn operations are restricted to Samsung supplied approved or non Samsung designated accessories that have no metal and must provide at least 1 5 cm separation between the device including its antenna whether extended or retracted and the user s body Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines The FCC has granted an Equipment Authorization for this mobile phone with all reported SAR levels evaluated as in compliance with the FCC
18. you ji may apply Refer to your service A surcharge for operator assistance agreement for details 15 m T 2 OneTouch Features This section describes the Basic Features of your Jitterbug OneTouch phone and how to use them Topics Covered NOILIAS e List of Features e Accessories e Closed View Front and Back e Open View of Your Phone e Your Display Screen e Your Phone Settings Adjust Ringer Volume Speakerphone Emergency Callback The first cellular phone weighed 40 ounces Your Jitterbug OneTouch weighs only 4 5 ounces For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 16 17 SECTION 2 Key Features Your Jitterbug OneTouch phone was designed to be easy to use comfortable and reliable Here are some of the key features e Buttons w lee are easy to use e Soft ear cushion reduces outside noise so sound is loud and clear e Screen text is easy to read e Backlit buttons are easy to see e Scrolling button takes you through your Phone List At your request we personalize your Jitterbug phone before we ship it so it s ready to use right out of the box Your Jitterbug phone comes with Preset Phone List Up to 50 of the numbers you call most often already stored on your phone Call History An easy way to re
19. 1 Press the My Choice button Calling appears on the screen while we automatically dial the number you selected when you bought your phone 2 When the call is answered Connected appears on Connected to the screen as shown Assistance 310 555 1234 SECTION 3 Calling 911 No to Hang up 1 Press the on button Calling Emergency appears on the screen 2 When the 911 operator answers Connected to AEETI Emergency appears on Emergency the screen as shown 911 No to Hang up A dial tone confirms that phone MOU service is available If you see No Service a call is not possible 40 Calling Phone List Numbers Your Jitterbug OneTouch phone can store up to 50 numbers and contact names on your Phone List To place a call to a number on the list 1 Press the button until a Phone List screen appears as shown 2 Press the Up Down arrow button to move back and forward through your Phone List until you find the number you want to call i Phone List 01 02 3 Press s when you see the Call question at the bottom of your screen NOILIAS You can control the order of the Nel numbers on your Phone List from your personal page at www myjitterbug com This feature will be available in early 2007 41 42 Moving from Feature to Feature on Your Phone This section explains how to move in and out of the features on your phone Topics Covered e How
20. E in 2000 The FDA continues to monitor the use of wireless phones for possible interactions with other medical devices Should harmful interference be found to occur the FDA will conduct testing to assess the interference and work to resolve the problem Additional information on the safety of RF exposures from various sources can be obtained from the following organizations FCC RF Safety Program http www fcc gov oet rfsafety Environmental Protection Agency EPA http www epa gov radiation 112 Occupational Safety and Health Administration s OSHA http www osha gov SLTC radiofrequency radiation index html National Institute for Occupational Safety and Health NIOSH http www cdc gov niosh topics emf World Health Organization WHO http www who int peh emf International Commission on Non Ionizing Radiation Protection http www icnirp de National Radiation Protection Board UK http www hpa org uk radiation Road Safety When driving a car driving is your first responsibility When using your wireless phone behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your wireless phone and its features such as speed dial and redial If available these features help you place your call without taking your attention off the road 2 When available use a hands free device If possible add an additional layer of 113 114 conv
21. N ANY PARTICULAR CASE WE EACH AGREE TO LIMIT CLAIMS FOR DAMAGES OR OTHER MONETARY RELIEF AGAINST EACH OTHER TO DIRECT DAMAGES THIS LIMITATION AND WAIVER WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY WHETHER FRAUD MISREPRESENTATION BREACH OF CONTRACT PERSONAL INJURY PRODUCTS LIABILITY OR ANY OTHER THEORY THIS MEANS THAT NEITHER OF US WILL SEEK ANY INDIRECT SPECIAL CONSEQUENTIAL TREBLE OR PUNITIVE DAMAGES FROM THE OTHER You agree that we are not liable for problems caused by you or a third party by buildings hills network congestion tunnels weather or other things we don t control or by any act of God You also agree that GreatCall isn t liable for missed voice mails or deletions of voice mails from your voice mailbox if you have one even if you ve saved them If another wireless carrier is involved in any problem you also agree to limitations of liability in its favor that it imposes 87 Handling Disputes with Us ARBITRATION PLEASE READ THIS PROVISION CAREFULLY IT MEANS THAT EXCEPT AS NOTED BELOW YOU AND WE WILL ARBITRATE OUR DISPUTES ANY CLAIM OR DISPUTE BETWEEN YOU AND US IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU INCLUDING ANY BILLING DISPUTES CLAIM SHALL BE SUBMITTED TO FINAL BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION AAA This agreement to arbitrate also requires you to arbitrate claims against othe
22. RESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT THE PURCHASER TAKES THE PRODUCT AS IS AND NEITHER SAMSUNG NOR GREATCALL MAKES ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT THE PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATIONS OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR 127 IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT IN ADDITION SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Standard Limited Warranty What is covered and for how long SAMSUNG TELECOMMUNICATIONS AMERICA L P SAMSUNG warrants to the original purchaser Purchaser that SAMSUNG s Phones and accessories Products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time afte
23. RF exposure guidelines The maximum SAR values for this model phone 101 as reported to the FCC are AMPS CDMA Mode Part 22 Head 0 662 W kg CDMA Body worn 0 571 W kg PCS Mode Part 24 Head 1 06 W kg Body worn 0 651 W kg SAR information on this and other model phones can be viewed online at www fcc gov oet fccid To find information that pertains to a particular model phone this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone Sometimes it may be necessary to remove the battery pack to find the number Once you have the FCC ID number for a particular phone follow the instructions on the Web site and it should provide values for typical or maximum SAR for a particular phone Additional product specific SAR information can also be obtained at www fcc gov cgb sar Consumer Information on Wireless Phones The U S Food and Drug Administration FDA has published a series of Questions and Answers for consumers relating to radio frequency RF exposure from wireless phones The FDA publication includes the following information What kinds of phones are the subject of this update The term wireless phone refers here to hand held wireless phones with built in antennas often called cell mobile or PCS phones These types of wireless phones can expose the user to measurable radio frequency energy RF 102 because of the short distance between the phone and the use
24. SUNG phone for which it is specified What are SAMSUNG s obligations During the applicable warranty period SAMSUNG will repair or replace at SAMSUNG s sole option without charge to Purchaser any defective component part of Product To obtain service under this Limited Warranty Purchaser must return Product to an authorized phone service facility in an adequate container for shipping accompanied by Purchaser s sales receipt or comparable substitute proof of sale showing the date of purchase the serial number of Product and the sellers name and address To obtain assistance on where to deliver the 129 Product call Samsung Customer Care at 1 888 987 4357 Upon receipt SAMSUNG will promptly repair or replace the defective Product SAMSUNG may at SAMSUNG s sole option use rebuilt reconditioned or new parts or components when repairing any Product or replace Product with a rebuilt reconditioned or new Product Repaired replaced leather cases pouches and holsters will be warranted for a period of ninety 90 days All other repaired replaced Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days whichever is longer All replaced parts components boards and equipment shall become the property of SAMSUNG If SAMSUNG determines that any Product is not covered by this Limited Warranty Purchaser must pay all parts shipping and labor charges for the
25. Voice Dialing Tips 8 NOILIAS e Wait for the beep before speaking e Speak clearly at a normal volume as if you were talking to someone on the phone e Say the name exactly as it appears on your Phone List Customize your phone settings at www myjitterbug com This feature will be available in early 2007 67 68 Your Customer Agreement and Health and Safety Guide 69 Welcome to Jitterbug Please read this agreement carefully concerning your Jitterbug phone and service including the calling plan or plans that you ve chosen and keep it in a familiar place for easy reference By accepting this agreement you are bound by its conditions It covers important topics such as e how long it lasts e fees for early cancellation and late payments e our rights to change its conditions and your wireless service e limitations of liability privacy e how you should handle disputes with us should they arise including the arbitration of disputes If you accept this agreement it will apply to all of your services from GreatCall 70 71 Your Calling Plans YOUR CALLING PLANS BECOME PART OF THIS AGREEMENT The prices you pay depend in part on how long a commitment you make to be our customer Calling plans describe these prices and your minimum commitment To the extent any condition in your calling plan expressly conflicts with this agreement the condition in your calling plan will govern If at any ti
26. WELCOME TO JITTERBUG Now you have everything you need and nothing you don t to stay connected with family and friends when you are away from home Jitterbug is perfectly simple a cell phone made easy with personalized services designed with you in mind Your sleek new phone was designed with Samsung and the Jitterbug service provides a quality connection wherever you go Plus a friendly Jitterbug operator is at your service 24 hours a day All of our features and services have been created for your comfort convenience and ease of use and you can choose to turn any of them on or off as you wish Simply call the Jitterbug operator for assis tance Or you or a loved one can update your Jitterbug features on your personal web page at http www myjitterbug com This feature will be available in early 2007 Our goal is to make using Jitterbug intuitive familiar and perfectly simple We welcome your comments and are happy to find even better ways to meet your needs At Jitterbug we are committed to providing services that are extraordinarily simple and easy to use so that you can connect with the people that matter to you most We look forward to hearing from you Best regards Your friends at Jitterbug Table of Contents Section 1 Getting Started How to Use This Guide 000e eee What s in the BOX scsccticcexcucaesotaivenene Installing the Battery Turning Your Phone On Off
27. ail Notifications e Using Voicemail Setting Up Voicemail Listening to Messages Deleting Messages For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 Z NOILOAS 61 SECTION 7 Voicemail Notifications Voicemail If you miss a call and get a voicemail message you ll see New Voicemail on your external display screen and you ll also be notified inside as shown You have a new voice message Using Voicemail To use Voicemail simply respond to the questions you are asked by pressing your or button Voicemail is divided into three sections e Your voicemail greeting e New messages e Saved messages When you access Voicemail you ll hear a summary telling you if you have any new or saved messages and how many You can stop listening to messages Neu at any time simply by closing your phone Setting Up Voicemail You have the choice of using a personalized greeting in your own words and voice or using the standard Jitterbug greeting and adding your name at the end 62 To record a personalized greeting 1 Follow the instructions and press or say or o as questions are asked 2 You will be able to review your greeting by answering 3 You will be able to re record your greeting or change it by answering When recording your voicemail
28. all History 01 10 k A bac Outgoing 3 Dr Jones 214 555 1793 vmore Show Details 1 Feature Area Identifies the feature you are using 2 Additional Entries Shows if there are additional screens either before or after the screen you are on Back means there are screens before the one you re viewing More means there are additional screens ahead Use the Up Down arrow buttons to see additional screens 3 Display Area Shows your Phone List phone call status and received messages in adjustable type size shorter messages appear in larger type 4 Command Area Displays questions or commands you can choose or bypass by pressing sor 28 Remember to read the Command gt qe line and respond by using the or we button Your Phone Settings When you turn your phone on and it connects to the cellular service it is ready for calls NOILIAS You can place and receive calls only when your phone is on By logging onto www myjitterbug com This feature will be available in early 2007 or by calling Customer Service or the Jitterbug operator you can turn the following settings on or off Voice Dial e Voice Dial e Call History Voice Dial e Built In How To Guide e Change Your Ringtone ringer sound Yes to Use If for example you turn on Voice Dial that s the first feature you will see when you open your phone Your phone can store up to 20 ring
29. an nna 95 Operating Environment cceeeeee 96 Pacemakers tcaccnwsevectansiasiwaiouusasees 96 Hearing AidS scccsienasssccedscoenssedsanes 97 Other Medical DeviceS cccceeeeee 97 Vehicles ssn tcensnsceeuareiatnenenesectaun ened 97 gt m i T o E m 5 n M Potentially Explosive Environments 98 Getting Started a Emergency CallSic ccrdcecssversetvercteess 99 Health and Safety Information TETE 100 2 Consumer Information on Wireless This section explains how to start using ee Sanaa vad eda A oeeeeeee re your Jitterbug OneTouch phone FCC Notice and Cautions 116 Other Important Safety Information 117 Topics Covered Product Performance ccissscesereseeresennses 118 P Battery Precautions cccsceseeeseeeeees 119 e How to Use this Guide Care and Maintenance sceseseseees 122 e What s in the Box e Installing the Battery Section 11 The Fine Print acccncnvconsns 125 e Turning Your Phone On Off Intellectual Property cceccceseeeeeees 126 e Charging the Battery Disclaimer of Warranties 0000 127 e Jitterbug Service Passwords Standard Limited Warranty 128 e Getting Help e Contacting Customer Service INIER Gee eee eee ae eee Perce aoe 135 e Jitterbug Operator Assistance For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This f
30. and Safety Information 95 I Ignoring a call 37 Installing a battery 8 Intellectual Property 126 J Jitterbug Customer Service 14 Jitterbug Operator Assistance 15 Jitterbug Web site 14 M Making calls Calling a Jitterbug operator 38 911 Calls 32 My Choice Calls 40 Non phone list numbers 39 Phone List numbers 41 Returning calls 58 Voice dialing 66 136 Menu features 44 Messaging Alert notification 23 Deleting messages 64 Listening to voicemail messages 63 Record a greeting 63 0 Operator calls 38 P Passwords 12 Phone List How to use it 48 Phone settings Adjusting sound 30 Emergency calls 32 Silencing ringer 30 Speakerphone 31 R Receiving calls 36 Returning calls 58 Ringer changes 30 S Screens How they work 28 Speakerphone 31 Turning the phone on off 9 vV Voice dialing 66 Voicemail Creating a greeting 63 Deleting 64 Listening 63 Setting up 62 WwW Warranty Information 127 Web site MyJitterbug com 14 137
31. and number you want Connectedta to add change or delete Operator 3 To end the call press the button or close your phone 48 fore You can also ask a friend or relative NOTE For your security a password is required via the Internet using your computer 1 Go to www myjitterbug com This feature will be available in early 2007 2 If you have not visited www myjitterbug com before you will be asked to create a login name and password to gain entry 3 After logging in select Call List from the navigation menu 4 Follow the instructions to add change delete or sort numbers Entries will appear on your phone in the order that you enter them on the Web site with Internet access to make the changes for you using their computer no matter where they live m T 2 o 49 SECTION 5 To add a new number via the Up Down button 1 Press repeatedly until your Phone List appears 2 Press the Up Down arrow Modify button until you come to Phone Modify Phone List with List New Entry at the bottom of the screen as shown 3 Press You will see the U numbers O and 2 above 7 and below the number 1 and Choose at the bottom 1 of the screen as shown ee 4 Press the Up Down arrow button to find the first digit of the number you want to add 5 Press to choose that number 6 When you have entered the phone numb
32. animal exposure studies could be completed in a few years However very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists Epidemiological studies can provide data that is directly applicable to human populations but ten or more years follow up may be needed to provide answers about some health effects such as cancer This is because the interval between the time of exposure to a cancer causing agent and the time tumors develop if they do may be many many years The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day to day use of wireless phones Many factors affect this measurement such as the angle at which the phone is held or which model of phone is used What is the FDA doing to find out more about the possible health effects of wireless phone RF The FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address 107 important questions about the effects of exposure to radio frequency energy RF The FDA has been a leading participant in the World Health Organization international Electromagnetic Fields EMF Project since its inception in 1996 An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new res
33. as shown 5 Press s to Modify the number on the screen 6 Press again when you see Modify Number 740 555 52 5 You will see the numbers O and 2 above and below the number 1 6 Tap the Up Down arrow button until you come to the first digit of the number you want to change 7 When you have entered a number tap the Up Down arrow button until you see End on the screen Number Old number 740 555 1818 8 When you see the Old Number and the New Number you want to replace it with press 9 Press again if you want to change the name that appears on the next screen as shown New Number 714 221 3432 Modify Name If your phone rings nore Fa you are adding or changing your Phone List you will automatically see an Incoming Call notification on your screen After you ve taken the call you can continue modifying your Phone List 53 7e mi op p ol SECTION 5 To Delete a Name or Number 1 Press e repeatedly until your Phone List appears on the screen 2 Press the Up Down arrow button until you get to Modify Phone List as shown 3 Press to when you see New Entry 4 Press e when you see Modify below the entry you want to delete Phone List 5 Use the Up Down arrow C button to move to the name or number you want to delete 6 Press when you see
34. ayment is due in full as stated on your bill IF WE DON T RECEIVE PAYMENT IN FULL WHEN DUE WE MAY TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE FOR YOU AT THE TIME CHARGE YOU A LATE FEE OF UP TO 1 5 PERCENT A MONTH 18 PERCENT ANNUALLY OR A FLAT 5 A MONTH WHICHEVER IS GREATER ON UNPAID BALANCES WE MAY ALSO CHARGE FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU SHOULD WE NOT RECEIVE YOUR LATE PAYMENT WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL WE RESERVE THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE IF YOUR ACCOUNT REMAINS UNPAID WE WILL CANCEL SERVICE FOR NON PAYMENT AN EARLY CANCELLATION FEE WILL BE ADDED TO THE BALANCE OWED FOR EACH CANCELLED SERVICE We reserve the right to require an advance deposit or an increased deposit from you based on your payment history and changes 81 in your plan and or the frequency of use of our services We ll pay simple interest on any deposit at the rate the law requires Please retain your evidence of deposit You agree that we can apply deposits payments or repayments in any order to any amounts you owe us on your account s You can t use a deposit to pay any bill unless we agree We refund final credit balances of less than 1 only upon request We will not honor limiting nota tions you make on or with your checks We may charge you up to 25 for any returned check or denied credit card charges depe
35. cations and availability subject to change without notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents 4 901 307 5 109 390 5 267 262 5 416 797 5 506 865 5 544 196 5 657 420 5 101 501 5 267 261 5 414 796 5 504 773 5 535 239 5 600 754 5 778 338 5 228 054 5 337 338 5 710 784 5 056 109 5 568 483 5 659 569 5 490 165 5 511 073 Printed in Korea 133 134 Index A Accessories 21 Adjusting Call volume 30 Ringer settings 30 Answering a call 36 Adjusting ringer setting 30 Adjusting volume 28 B Battery Changing 8 Charging 10 Installing 8 Low battery 11 Removing 8 C Calls Answering a call 36 Emergency calls 40 Ending a call 37 Ignoring a call 37 Incoming calls 36 Listening to missed calls 58 My Choice calls 40 Numbers on your Phone List 41 Numbers not on your Phone List 39 Operator calls 38 Placing a call 38 Voice dialing 65 Voicemail 61 Call history 57 Reviewing and returning calls 58 Contacting us 14 Customer Agreement 69 D Display screens Inside the phone 26 Outside the phone 22 Deleting Numbers 54 Voicemail 64 E Emergency calls 40 Ending a call 37 F Features on your OneTouch phone 17 List of features 18 G Getting Started 5 Charging battery 10 Installing battery 8 Making a call 38 Setting numbers 48 135 Setting passwords 12 Setting up voicemail 62 Turning phone on off 9 H Help 13 Contacting us 14 Health
36. e battery or the object causing the short circuiting Do not permit a battery out of the phone to come in contact with metal objects such as coins keys or jewelry 121 Do not crush puncture or put a high degree of pressure on the battery as this can cause an internal short circuit resulting in overheating Dispose of used batteries in accordance with local regulations In some areas the disposal of batteries in household or business trash may be prohibited For safe disposal options for Li Ion batteries logon to www myjitterbug com or call us at 1 800 733 6632 Always recycle Do not dispose of batteries in a fire Care and Maintenance Your phone is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you fulfill any warranty obligations and ensure usage for many years e Keep the phone and all its parts and accessories out of the reach of small children e Keep the phone dry Precipitation humidity and liquids contain minerals that will corrode electronic circuits e Do not use the phone with a wet hand Doing so may cause an electric shock to you or damage to the phone 122 Do not use or store the phone in dusty dirty areas as its moving parts may be damaged Do not store the phone in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not store the phone i
37. ead its user s guide for detailed safety instructions Do not connect incompatible products As with other mobile radio transmitting equipment users are advised that for the satisfactory operation of the equipment and for the safety of personnel it is recommended that the equipment should only be used in the normal operating position held to your ear with the antenna pointing over your shoulder Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your wireless phone Consult the manufacturer to discuss alternatives Pacemakers Pacemaker manufacturers recommend that a minimum distance of 15 cm 6 inches be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research and recommendations of Wireless Technology Research 96 Persons with pacemakers e should always keep the phone more than 15 cm 6 inches from their pacemaker when the phone is switched on e should not carry the phone in a breast pocket e should use the ear opposite the pacemaker to minimize potential interference If you have any reason to suspect that interference is taking place switch your phone off immediately Hearing Aids Some digital wireless phones may interfere with some
38. earch programs around the world The Project has also helped develop a series of public information documents on EMF issues The FDA and the Cellular Telecommunications amp Internet Association CTIA have a formal Cooperative Research and Development Agreement CRADA to do research on wireless phone safety The FDA provides the scientific oversight obtaining input from experts in government industry and academic organizations CTIA funded research is conducted through contracts to independent investigators The initial research will include both laboratory studies and studies of wireless phone users The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world What steps can I take to reduce my exposure to radio frequency energy from my wireless phone If there is a risk from these products and at this point we do not know that there is it is 108 probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your exposure to radio frequency energy RF Since time is a key factor in how much exposure a person receives reducing the amount of time spent using a wireless phone will reduce RF exposure If you must conduct extended conversations by wireless phone every day you could place more distance between your body and the source of the RF since the exposure level drops
39. eature will be available in early 2007 5 SECTION 1 How to Use this Guide This How To Guide is divided into eight sections that describe the features of your OneTouch phone and how to use them in a few simple steps We recommend that you read the entire guide and keep it handy for easy reference You can skip directly to the section you re looking for by using the Table of Contents on page 1 the red side tabs or the Index on page 69 We ve included illustrations images and the symbols below to highlight useful information xO AO As we add new features and accessories we will update this How To Guide on our Web site at www myjitterbug com This feature will be available in early 2007 Click on the How To Guide button For more information visit www myjitterbug com This feature will be available in early 2007 or call us at 1 800 733 6632 Thank you for choosing Jitterbug What s in the Box The Jitterbug package you received includes everything you need to get started uUuhWN Ee m T oO 2 yt a l SAMSUNG l p Jitterbug o Jitterbug OneTouch Cell Phone Rechargeable Battery AC Charger to charge your battery How To Guide Quick Start Guide not shown SECTION 1 Installing the Battery To insert the battery 1 Slide the rounded end of the battery into the back of ald ee your phone lining up the lt gold contacts on the battery
40. enience and safety to your wireless phone with one of the many hands free accessories available today Position your wireless phone within easy reach Be able to access your wireless phone without removing your eyes from the road If you get an incoming call at an inconvenient time let your voice mail answer it for you Let the person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous Do not take notes or look up phone numbers while driving Jotting down a to do list or flipping through your address book takes attention away from your primary respon sibility driving safely Dial sensibly and assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan calls when your car will be stationary If you need to make a call while moving dial only a few numbers check the road and your mirrors then continue Do not engage in stressful or emotional con versations that may be distracting Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road 8 Use your wireless phone to call for help Press the 911 button or other local emergency number in the case of fire traffic accident or medical emergencies Remember it is a free call on your w
41. ent An early cancellation fee of up to fifty percent 50 of the balance of your service charges will be charged to you and due at the time of cancellation for the time remaining on your commitment for each wireless phone number that you cancel for any reason or if we stop your service early for good cause This fee applies only to the extent permitted by law All cancellations by you during a monthly billing cycle become effective on the last day of that billing cycle You ll remain responsible for all fees and charges incurred until then partial month credits or refunds are not provided 74 We May Make Changes Your service is subject to our business requirements including policies practices and procedures which we can change without notice UNLESS OTHERWISE PRO HIBITED BY LAW WE CAN ALSO CHANGE PRICES AND ANY OTHER CONDITIONS IN THIS AGREEMENT AT ANY TIME BY SENDING YOU WRITTEN NOTICE PRIOR TO THE BILLING PERIOD IN WHICH THE CHANGES WOULD GO INTO EFFECT IF YOU CHOOSE TO USE YOUR SERVICE AFTER THAT POINT YOU RE ACCEPTING THE CHANGES IF THE CHANGES HAVE A MATERIAL ADVERSE EFFECT ON YOU HOWEVER YOU CAN END THE AFFECTED SERVICE WITHOUT ANY EARLY CANCELLATION FEE JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE 75 About Rights in Numbers and Electronic Addresses We Assign to You Any phone number personal identification number e mail address or identifier we assign to you remains the p
42. er tap the Up Down 858 847 0009 arrow button until you see End Press The number will be stored as shown 50 choose x to add an extension to your Phone List one number at a time Do not enter 1 at the start of a long distance number Your Jitterbug automatically does this for you wore Numbers range from 0 9 You can NOTE To add a new name via the Up Down button After entering a new number instructions above and pressing when End appears on the screen you have the option of entering a new name 1 Press You will see the letter A as shown 2 Keep tapping the Up Down arrow button until you come to each letter that spells a short name for the person or service that you want to add to your list for example D A D 3 Be sure to press s after each letter you choose Choose 51 m T f 2 o SECTION 5 4 When you have entered the name tap the Up Down arrow Pad button until you see End on the screen as shown Press The name will be stored To Change An Existing Number 1 Press e repeatedly until your Phone List appears on the screen 2 Press the Up Down arrow button to get to Modify Phone List screen 3 Press when you see New entry You will see Modify at the bottom of the screen 4 Press the Up Down arrow Number button until you find the number you re looking for
43. es A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals However many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer causing chemicals so as to be pre disposed to develop cancer in the absence of RF exposure Other studies exposed the animals to RF for up to 22 hours per day These conditions are not similar to the conditions under which people use wireless phones so we don t know with certainty what the results of such studies mean for human health Three large epidemiology studies have been published since December 2000 Between them the studies investigated any possible association between the use of wireless phones and primary brain cancer glioma meningioma or acoustic neuroma tumors of the brain or salivary gland leukemia or other cancers None of the studies demonstrated the existence of any harmful health effects from wireless phones RF exposures However none of the studies can answer questions about long term exposures since the average period 106 of phone use in these studies was around three years What research is needed to decide whether RF exposure from wireless phones poses a health risk A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed Lifetime
44. ges Call from unavailable number Call from restricted number No number To answer a Call if the phone is open 1 Press the button 2 A Connected To message will appear on the I R Connected to screen The caller s voice can Amy be heard through the earpiece 909 555 2334 If your phone is closed e The volume button on the front of your phone flashes 36 e A phone number or name appears in the display window as shown AE To answer a call if the phone is closed 1 Open the phone The ring tone will stop Connected to 2 A Connected to message Assistan e will appear on the screen The caller s voice can be heard 310 555 1234 No to Hang up Ending a Call 1 During calls the No to Hang Up command appears at the bottom of the screen as shown 2 To end a call press the w button or close the phone NOILIAS Connected to Amy 909 555 2334 No to Hang Up Ignoring a Call When the phone is closed Do nothing the call will be sent automatically to your Voicemail if you enabled this service at www myjitterbug com This feature will be available in early 2007 If Voicemail is not active callers will get a message that you are not available 37 SECTION 3 Turn the ringer off by opening the XF phone and pressing the volume button C Down until Silent appears on the screen Your phone will vibrate to alert you t
45. gest that you ask the Jitterbug operator to update your Phone List for you or go to your personalized web page at www myjitterbug com This feature will be available in early 2007 and select Call List where you can enter names and numbers you want to save Call us for assistance at 1 800 733 6632 59 9 NOILIAS SECTION 6 To save a number on your Call History list 1 Press repeatedly until Call History appears on the screen Call History 02 02 2 Press the Up Down arrow Outgoing C button to find the number Sid you want to move to your Phone 555 1793 List Show Details will appear at the bottom of the screen Show Details 3 Then press You will see the time Call History 02 02 and date that the call was made or received as Shown outgoing Dr Jones 4 Press we when you see Call 214535 1793 at the bottom of the screen 5 Press when you see Save on the screen Show Details Call History 02 02 t AAJ LLA 6 You will see Are you sure Gutaaing 7 If this is the number you 214 want to save press 6 Name will not display if not already programmed 555 1793 A three second flash indicates that the number is being saved It will be stored as the last entry on your Phone List 60 Voicemail This section explains how to use and manage Voicemail on your OneTouch phone This service is optional Topics Covered e Voicem
46. hearing aids In the event of such interference you may wish to consult your hearing aid manufacturer to discuss alternatives Other Medical Devices If you use any other personal medical devices consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Switch your phone off in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in 97 motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted Facilities Switch your phone off in any facility where posted notices require you to do so Potentially Explosive Environments Switch your phone off when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Users are advised to switch the phone off while at a refueling point service station Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distributi
47. ht Alert Closed View of Your Phone Front 1 Internal Antenna Connects with the cellular network so you can use your phone 2 Display Window Shows time day and date when your phone is on Indicates when you have an incoming call or message ANTRE K 3 Volume Button Adjusts the ringer or the voice volume during a call To silence the ringer during an incoming call tap the volume button 4 Accessory Connector Links accessories to your phone 5 Power Connector Connects the AC Power Charger to your phone 6 Light Alert Surrounds the Volume Button and e Lights briefly when charging begins and steadily when charging is complete e Flashes to indicate an incoming call or message e Lights when you turn on the phone e Flashes when the phone needs charging 23 SECTION 2 Closed View of Your Phone Back Closed View of Your Phone Back 1 Battery Delivers power to make your 1 Battery 3 Lanyard Connector phone function 2 Battery Latch Slides to open and remove the battery NOILIAS 3 Lanyard Connector Makes it easy to attach a hand strap to carry your phone jitterbug www myjitterbug com 2 Battery Latch 24 25 SECTION 2 Open View of Your Phone 1 Speaker 14 Softcell Ear Pad 2 Display Screen ee 13 P 3 Up Back 3 Power Button 12 No Button 4 Yes Button 5 Down More Pa 6 Operator Button OPERATOR 7 My Choice HOME
48. ill access fees and some other charges in advance How We Calculate Your Bill Your bill reflects the fees and charges in effect under your calling plan at the time they are incurred You can dispute your bill but only within 180 days of receiving it You must still pay any disputed charges until the dispute is resolved Depending on your rate plan charges for calls may be based on the location where you are and the time of day when the call took place Rates do not apply to credit card or third party operator assisted calls which may be required in certain areas The length of a call will be rounded up to the next full minute Charges start when you first press YES to dial a call on outgoing calls and when the call rings on an incoming call 79 Time ends after you press NO hang up by closing your phone or the other party ies on your call hang s up We only bill for calls that connect which includes calls answered by machines Calls to toll free numbers will be billed for minutes of use Billing for minutes and related charges may sometimes be delayed Delayed minute charges may be applied in the month they appear on your bill against minutes included in your usage allowance for that month rather than against the included usage allowance for the month when you made or received the call This may result in charges higher than you d expect in the later month 1 80 Payments Deposits Credit Cards and Checks P
49. in determining the reasons for inconsistent results 103 What is the FDA s role concerning the safety of wireless phones Under the law the FDA does not review the safety of radiation emitting consumer products such as wireless phones before they can be sold as it does with new drugs or medical devices However the agency has authority to take action if wireless phones are shown to emit radio frequency energy RF at a level that is hazardous to the user In such a case the FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair replace or recall the phones so that the hazard no longer exists Although the existing scientific data do not justify FDA regulatory actions FDA has urged the wireless phone industry to take a number of steps including the following e Support needed research into possible biological effects of RF of the type emitted by wireless phones e Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function and e Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health The FDA belongs to an interagency working 104 group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level The following agencies belong to this working group
50. ireless phone 9 Use your wireless phone to help others in emergencies If you see an auto accident crime in progress or other serious emergency where lives are in danger press the 911 button or other local emergency number as you would want others to do for you 10 Call roadside assistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside assistance or other special non emergency number The wireless industry reminds you to use your phone safely when driving For more information please call 1 888 901 SAFE or visit our Web site www wow com com Provided by the Cellular Telecommunications amp Internet Association 115 US food and Drug Administration http www fda gov cellphones FCC Notice The phone may cause TV or radio interference if used in close proximity to receiving equipment The FCC can require you to stop using the phone if such interference cannot be eliminated Vehicles using liquefied petroleum gas such as propane or butane must comply with the National Fire Protection Standard NFPA 58 For a copy of this standard contact the National Fire Protection Association One Batterymarch Park Quincy MA 02269 Attn Publication Sales Division FCC Cautions Any changes or modifications to you
51. me you change your service by accepting a promotion for example you ll be subject to any requirements such as a new minimum commitment period we set for that change 72 Your Rights to Refuse or Cancel this Agreement THIS AGREEMENT STARTS WHEN YOU ACCEPT You accept when you do any of the following after reviewing this agree ment Use your service Activate your service through our customer service operator Give us a written or electronic sig nature indicating your acceptance or Tell us electronically that you accept such as through our Web site IF YOU DON T WANT TO ACCEPT DON T DO ANY OF THESE THINGS You can cancel without additional fees if 1 you tell us and 2 return any wireless phone and accessories to us in good con dition 3 before you have used 30 minutes of calling all WITHIN 30 DAYS of receiving your Jitterbug phone You ll still be respon sible through that date for the new service and any charges associated with it 73 Your Rights to Change or End Your Service Cancellation Charge You re agreeing to maintain service with us for your minimum commitment period except as explicitly permitted by this agreement Periods of suspension of service don t count toward your minimum commitment period As noted above your minimum commitment period is described in your calling plan After the end of your minimum commitment period you ll become a month to month customer under this agreem
52. more q A Example 3 Phone List with Call History oa and other optional services K Phone List 01 02 Voicemail Call pn ina ee as py Martha messages 972 555 3327 909 555 2334 vmore i Phone List 02 02 Aback Show Details Phone List 01 02 972 555 6149 909 555 2334 vmore vmore Your Phone List This section explains how to use the Phone List to save and find the names and numbers of people and services you call frequently Topics Covered e Adding Changing and Deleting Phone List Numbers via the Operator via the Internet via the Up Down Button e Finding a Number on your Phone List For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 47 EREE SECTION 5 Adding Changing and Deleting Numbers You can store up to 50 names and numbers on your Phone List To add or change a number There are two simple ways to add change or delete names and numbers 1 Ask a Jitterbug operator to do it for you 2 Do it Yourself on your personal web page at www myjitterbug com This feature will be available in early 2007 via the Operator 1 Press the Operator button A Calling Operator Caine message appears Operator 2 When the operator answers a Connected to message appears as shown Tell the operator the name
53. mpensate leading to an increase in RF absorption In February 2002 the Federal trade Commission FTC charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims According to the FTC these defendants lacked a reasonable basis to substantiate their claim What about wireless phone interference with medical equipment Radio frequency energy RF from wireless phones can interact with some electronic devices For this reason FDA helped develop a detailed test method to measure electromagnetic interference EMI of implanted cardiac pacemakers and defibrillators from wireless telephones This test 111 method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation AAMI The final draft a joint effort by FDA medical device manufacturers and many other groups was completed in late 2000 This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI FDA has tested wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers IEEE This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a compatible phone and a compatible hearing aid at the same time This standard was approved by the IEE
54. n cold areas When the phone warms up to its normal operating temperature moisture can form inside which may damage the phone s electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Wipe it with a soft cloth slightly dampened in a mild soap and water solution Do not paint the phone Paint can clog the moving parts and prevent proper operation Do not put the phone in or on heating devices such as a microwave oven a stove or a radiator The phone may explode when overheated If the phone battery charger or any accessory is not working properly call customer service at 1 800 733 6632 The personnel there will assist you and if necessary arrange for service 123 The Fine Print Topics Covered e Intellectual Property e Disclaimer of Warranties e Standard Limited Warranty 124 125 Intellectual Property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung and GreatCall or their respective suppliers relating to the Cellular Phone including but not limited to accessories parts or software relating there to the Phone System is proprietary to Samsung and GreatCall and their respective suppliers and is protected under federal laws state laws and international treaty provisions Intellectual Property includes but is
55. ncenceas 44 Examples of Feature Navigation 45 Section 5 Your Phone List sasas 47 Adding Changing and Deleting NUMDErS sisrrroissrpig orretara ar 48 via the Operator ssssssssssrrrssssn 48 via the Internet ssssssssssrrrsssn 49 via the Up Down Buttons 50 To Change an Existing Number 52 TO Delete a Name or Number 54 Finding Phone List Numbers 55 Section 6 Call History isccisscsssesntescases 57 Using Call History y csscsneseseetatenseesaue ns 58 Returning Missed CallS 00sseee 58 Saving Call History Numbers 60 Section 72 VOICEINGI sccissccasssaanceccasases 61 Voicemail Notifications 6 000 62 Using Voicemail echoes tend Seo Sein eedeins 62 Setting Up Voicemail 62 Recording a Personalized Greeting 63 Listening to Messages cx ccsissiviscecnss 63 Deleting Messages csceeeeeees 64 Section 8 Voice Dialing 06 65 Start Voice DialinGis veceeiscaneesvdrwiasvacees 66 Voice Dialing MPS ccciceedavicesewtandanvaees 67 Section 9 Your Customer Agreement 69 Your Calling PlanS iscievececsecasssaaesaeses 72 Your Rights To Refuse or Cancel 73 How Service Works ssssssssrssrrrrsrrrne 76 Your Bill Statements ccccceseeeeeveesenenes 79 Disclaimer of Warranties 000008s 86 About This Agreement ccceee eee 92 Section 10 Health and Safety ormat asier
56. nding on applicable law If Your Phone is Lost or Stolen If someone steals or you lose your wireless phone please notify us immediately If we haven t given you a courtesy suspension of service and monthly fees within the prior year we ll give you one for 30 days or until you replace or recover your wireless phone whichever comes first Until we grant any suspension you re still responsible for all fees and charges including those charges related to the use of services even if they are used by another party You ll need to 82 provide us a sworn statement about the theft if we ask for one Should we recover your phone and return it to you you may be charged for the costs associated with its recovery including rewards Our Rights to Limit or End Service of This Agreement You agree not to resell our service to someone else without our prior written permission You also agree that your wireless phone won t be used for any other purpose that isn t allowed by this agreement by your user guide or that is illegal WE CAN WITHOUT NOTICE LIMIT SUSPEND OR END YOUR SERVICE OR ANY AGREEMENT WITH YOU FOR VIOLATING THIS AGREEMENT OR FOR ANY OTHER GOOD CAUSE including but not limited to a paying late more than once in any 12 month period b incurring charges larger than a required deposit or billing limit even if we haven t yet billed the charges if you are unwilling to increase your deposit with us c harassing our
57. o incoming calls When the phone is open You can send a caller directly to your Voicemail by pressing the button when you see Answer at the bottom of the screen This will also give an unavailable message if you do not have voicemail Mu Your phone continues to ring until e You answer the call e The calling party ends the call e The call is sent to Voicemail Placing a Call Calling the Jitterbug Operator You can ask a Jitterbug operator to connect you to anyone on your Phone List or any phone number in the U S or Canada 1 Press the button 38 The Calling Operator message appears on the screen as shown on Operator 2 When the Operator answers the Connected to Operator message appears as shown No To Hang Up Tell the Operator the name of the person or service on pane your Phone List such as Operator Call Susan or the number you want NOILIAS No to Hang up To end a call or exit any screen and return to the first screen on your phone close it then re open it Calling Non Phone List Numbers To call numbers in the U S or Canada that are not stored on your Phone List or your Call History list ask a Jitterbug operator to place the call for you If you have security active in your account you will be asked for your Personal Identification Number PIN 39 Using the My Choice Button To place a call using the number you have designated
58. on areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine 98 Emergency Calls This phone like any wireless phone operates using radio signals wireless and landline networks as well as user programmed functions which cannot guarantee connection in all conditions Therefore you should never rely solely on any wireless phone for essential communications medical emergencies for example Remember to make or receive any calls the phone must be switched on and in a service area with adequate signal strength Emergency calls may not be possible on all wireless phone networks or when certain network services and or phone features are in use Check with local service providers To make an emergency call 1 If the phone is off turn it on 2 Press the 911 button When making an emergency call remember to give all the necessary information as accurately as possible Remember that your phone may be the only means of communication at the scene of an accident do not hang up the call until given permission to do so
59. ow 3 When the battery is fully charged you ll see a Completed message in the display window Jitterbug accessories are designed to maximize the battery s life Using other accessories could damage your phone and may void your warranty Low Battery Indicator NOILIAS Jitterbug phones do not have a low battery icon Instead reminder warnings will appear as popups on the screen with the following messages o Charge Battery will appear when you have used about 50 of your battery o Battery Very Low will appear when you have about ten minutes of calling left o Battery Critical will appear when you have two minutes of calling left The message will appear every ten seconds until you connect your phone to a charger If you continue to use your phone PY rou charging the battery the phone will turn itself off You must fully charge your Arter before using your phone for the first time Failure to do so may damage your battery 11 SECTION 1 Jitterbug Service Passwords As a Jitterbug customer you have unlimited access to your voicemail and all personal account information To protect your privacy we ll ask you to set up your own passwords to use when you want to gain access to this information When choosing a password you ll be asked to create a security question Only you should know the answer Example What was the name of my first pet Learn more about set
60. part may be severed from this agreement This agreement and the documents to which it refers form the entire agreement between us on their subjects You can t rely on any other documents or statements on those subjects by any sales or service representatives and you have no other rights with respect to service or this agreement except as specifically provided by law This agreement isn t for the benefit of any third party except our parents affiliates subsidiaries agents and predecessors and successors in interest Except to the extent we ve agreed otherwise in the provisions on late fees and arbitration this agreement and disputes covered by it are governed by the laws of the state of California without regard to the conflicts of laws rules of that state 10 06 2006 93 Health and Safety Information This section covers common questions about the Healthy Use of cell phones and recommended Safety Precautions Topics Covered e Operating Environment e Health and Safety Information e Consumer Questions and Answers e Road Safety e FCC Notice e Other Important Safety Information e Product Performance e Battery Precautions e Care and Maintenance 94 95 Operating Environment Remember to follow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it or when it may cause interference or danger When connecting the phone or any accessory to another device r
61. pplemental Procedures for Consumer Related Disputes You and we agree to pay our own other fees costs and expenses including those for any attorneys experts and witnesses An arbitrator may only award as much and the type of relief as a court with jurisdiction in the place of arbitration that is consistent with law and this Agreement An arbitrator may issue injunctive or declaratory relief but only applying to you and us and not to any other customer or third party As a limited exception to the agreement to arbitrate you and we agree that a you may take Claims to small claims court if your Claims qualify for hearing by such court and b if you fail to timely pay amounts due we may assign your account for collection and the collection agency may pursue in court claims limited strictly to the collection of the past due debt and any interest or cost of collection permitted by law or the Agreement CLASS ACTION WAIVER WHETHER IN COURT SMALL CLAIMS COURT OR ARBI TRATION YOU AND WE MAY ONLY BRING CLAIMS AGAINST EACH OTHER IN AN 90 INDIVIDUAL CAPACITY AND NOT ASA CLASS REPRESENTATIVE OR A CLASS MEMBER IN A CLASS OR REPRESENTATIVE ACTION IF A COURT OR ARBITRATOR DETERMINES IN A CLAIM BETWEEN YOU AND US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS IS UNEN FORCEABLE UNDER APPLICABLE LAW THE ARBITRATION AGREEMENT WILL NOT APPLY AND YOU AND WE AGREE THAT SUCH CLAIMS WILL BE RESOLVED
62. r parties relating to Services or Products provided or billed to you including suppliers of Services and Products and our retail dealers if you also assert Claims against us in the same proceeding You and we acknowledge that the Agreement affects interstate commerce and that the Federal Arbitration Act and federal arbitration law apply to arbitrations under the Agreement 88 BEFORE INSTITUTING ARBITRATION YOU AGREE TO PROVIDE US WITH AN OPPOR TUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT GREATCALL INC 100 VIA DE LA VALLE DEL MAR CA 92014 AND NEGOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE THEN YOU OR WE INSTEAD OF SUING IN COURT MAY INITIATE ARBI TRATION PROCEEDINGS WITH THE AAA ARBITRATION WILL BE CONDUCTED UNDER THE AAA S PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES AND SUPPLEMENTAL PROCEDURES FOR CON SUMER RELATED DISPUTES WHICH ARE AVAILABLE BY CALLING THE AAA AT 800 778 7879 OR VISITING ITS WEB SITE AT www adr org The AAA has a fee schedule for arbitrations You will pay your share of the arbitrator s fees and administrative expenses Fees and Expenses except that a for Claims less than 25 we will pay all Fees and Expenses and b for Claims between 25 and 1 000 you will pay only 25 in Fees 89 and Expenses or any lesser amount as provided under AAA s Su
63. r phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment Only use approved batteries antennas and chargers The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone Although your phone is quite sturdy it is a complex piece of equipment and can be broken Avoid dropping hitting bending or sitting on it 116 Other Important Safety Information e Only qualified personnel should service the phone or install the phone in a vehicle Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device e Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly e Do not store or carry flammable liquids gases or explosive materials in the same compartment as the phone its parts or accessories For vehicles equipped with an air bag remember that an air bag inflates with great force Do not place objects including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If wireless equipment is improperly installed and the air bag inflates serious injury could result e Switch your phone off before boarding an aircraft The use of wireless phones in aircraft is illegal and may be dangerous to the aircraft s operation Failu
64. r s head These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies When the phone is located at greater distances from the user the exposure to RF is drastically lower because a person s RF exposure decreases rapidly with increasing distance from the source The so called cordless phones which have a base unit connected to the telephone wiring in a house typically operate at far lower power levels and thus produce RF exposures well within the FCC s compliance limits Do wireless phones pose a health hazard The available scientific evidence does not show that any health problems are associated with using wireless phones There is no proof however that wireless phones are absolutely safe Wireless phones emit low levels of radio frequency energy RF in the microwave range while being used They also emit very low levels of RF when in the stand by mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or
65. r ten entries the oldest call is deleted To review Call History 1 Press the button repeatedly Call History 02 02 until a Call History screen ae Incoming appears as shown Dr Jones 214 555 1793 2 Use the Up Down arrow button to scroll through your Call History wor If it matches a number stored on your NOMI wmore Show Details Phone List the name of the person and that number will appear on the screen with the incoming number The top of your screen indicates how many calls you have and which call message you are on For example Call History 02 02 To return missed calls or redial calls You can use the Call History list to return 58 missed calls or redial both incoming or outgoing calls without calling the Jitterbug operator or using your Phone List 1 Press the 2 button repeatedly until Call History ate appears on the screen Dr Jones 2 Use the Up Down arrow button to find your desired call as shown and press e Call History 02 02 214 555 1793 v more Show Details 3 Answer the Call question by pressing the button to automatically dial that number You will receive a notification when Mo you miss a call The Call History option on your Jitterbug allows you to save numbers and update your Phone List directly from this menu Please note that this functionality is recommended only for advanced cell phone users To keep it simple we sug
66. r that date Phone 1 Year Batteries 1 Year Leather Case 90 Days Other Phone Accessories 1 Year What is not covered This limited warranty is conditioned upon proper use of Product by Purchaser This Limited Warranty does not cover a defects or damage resulting from accident misuse 128 abuse neglect unusual physical electrical or electromechanical stress or modification of any part of Product including antenna or cosmetic damage b equipment that has the serial number removed or made illegible c any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use d malfunctions resulting from the use of Product in conjunction with accessories products or ancillary peripheral equipment not furnished or approved by SAMSUNG e defects or damage from improper testing operation maintenance installation or adjustment f installation maintenance and service of Product or g Product used or purchased outside the United States or Canada This Limited Warranty covers batteries only if battery capacity falls below 80 of rated capacity or the battery leaks and this Limited Warranty does not cover any battery if i the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been used in equipment other than the SAM
67. re respon sible for payment of all such taxes sur charges and assessments imposed on the products and services provided together with your monthly fees for the products and services provided These taxes surcharges and assessments may change from time to time and we 77 may not be able to give you advance notice about how such changes might affect you Except as prohibited by law we may also at our discretion require you to pay regulatory and administrative fees to recover our costs of complying with regulatory mandates and Universal Service fees or similarly imposed charges Any customer who is eligible for an exemption from any tax or fee must provide us with a valid and properly executed tax exempt certificate which will be verified by us Any tax exemption applies only after the date we receive the certificate from you and have verified your eligibility for the exemption Roaming and Roaming Charges You are roaming whenever you make or receive a call using a transmission site outside the United States and Canada There may be extra charges including charges for long distance tolls or calls that don t connect and higher rates for roaming calls depending on your calling plan 78 Your Bill Statement Your bill statement is our notice to you of your fees charges and other important information You should read everything on your bill statement We bill usage charges after calls are made or received We b
68. re to observe these instructions may lead to the suspension or denial of telephone services to the offender or legal action or both 117 Product Performance Getting the Most Out of Your Signal Reception The quality of each call you make or receive depends on the signal strength in your area You will know that you have a signal when you hear a dial tone If you do not have a dial tone there is no signal in that immediate area If you re inside a building being near a window may give you better reception Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver When it s turned on it receives and transmits radio frequency RF signals When you use your phone the system handling your call controls the power level This power can range from 0 006 watts to 0 2 watts in digital mode Maintaining Your Phone s Peak Performance For the best care of your phone only authorized personnel should service your phone and accessories Faulty service may void the warranty Avoid exposing your phone and accessories to rain or liquid spills If your phone does get wet immediately turn the power off and remove the battery If it is inoperable call Customer Care for service 118 Availability of Various Features Many services and features are network dependent and may require additional subscription and or usage charges Not all features are available for purchase or use in all areas Logon
69. repair or return of such Product What are the limits on Samsung s warranty liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN PURCHASER TAKES THE PRODUCT AS IS AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO e THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE e WARRANTIES OF TITLE OR NON INFRINGEMENT DESIGN CONDITION QUALITY OR PERFORMANCE OF THE PRODUCT 130 e THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR e COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATION OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN SOME STATES PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG A WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN ADDITION SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE USE OR MISUSE OF OR INABILITY TO
70. roperty of GreatCall We ll let you know if we need to change or reassign them Your wireless phone number and or name may show up when you call someone In some cases we rely on this feature to complete services you enjoy How Service Works Wireless phones use radio transmissions SO we can t provide service when your wireless phone isn t in range of one of the transmission sites of one of the companies that has agreed to carry our customers calls or if there isn t sufficient network Capacity available at that moment There are places particularly in remote areas with no service at all Weather topography buildings your wireless phone and other conditions we don t control may also cause dropped calls or other problems with your service 76 Charges and Fees We Set You may have to pay fees to begin service or reconnect suspended service Usage charges may vary depending on where when and how you call We charge for the usage of our services for most calls including toll free and operator assisted calls Additional features and services including but not limited to operator or directory assistance may have additional charges Future features such as call forwarding or 3 way calling involve multiple calls and or multiple charges Taxes Fees and Assessments We are required by law to charge you certain taxes surcharges and assessments These taxes surcharges and assessments will be included on your bill You a
71. t remove your battery to exit the emergency callback setting See page 8 for information about removing a battery Why do I have an Emergency Callback setting If you dial 911 your mobile phone line is kept free so that the 911 operator can call you back or stay on the line with you If you mistakenly call 911 end the call as soon as possible by pressing to Hang up or close your phone NOTE Every day in the U S more than 200 000 wireless calls are made to 911 33 ANTRE K 34 The Basics This section explains how to use your phone s Calling and Answering features Topics Covered e Answering a Call e Ending a Call e Ignoring a Call e Placing a Call Calling the Jitterbug Operator Non Phone List Numbers Using the My Choice Button Calling 911 Calling Phone List Numbers a TOE ES More than 196 million Americans subscribe to a wireless service For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 35 SECTION 3 Answering a Call When you receive a call your phone will ring or vibrate depending on its ring volume setting If your phone is open e A phone number or name Caina from appears if the caller s name and number are stored on 909 555 2334 your Phone List e e If the caller can t be identified you will see any of these messa
72. ting up your passwords at www myjitterbug com This feature will be available in early 2007 or call us at 1 800 733 6632 Getting Help L NOILIAS Visit www myjitterbug com This feature will be available in early 2007 to do any of the following e Access your account information e Update your phone list e Change your phone options e See and pay your bill e Buy accessories e Shop for the latest Jitterbug phones e Learn about new Jitterbug services The Jitterbug SmartCharger Py 210s others to help you manage your phone Learn more about this and other Jitterbug accessories at our Web site 13 Contacting Customer Service Use any of these ways to contact us SECTION 1 e Sign on to your account at www myjitterbug com This feature will be available in early 2007 where you can e mail us e Call us toll free at 1 800 733 6632 e Write to us at GreatCall Customer Service P O Box 187 Solana Beach CA 92075 Jitterbug Operator Assistance Jitterbug Operators are available 24 hours a day seven days a week to e Place calls to anyone on your Phone List which is on file at the operator center e Look up residential business or government listings e Connect you to any number in the U S or Canada e Update your Phone List e Connect you with Customer Service To call a Jitterbug Operator e Press the Operator button The operator will greet you by name and ask how to assist
73. to www myjitterbug com for more information or call customer service at 1 800 733 6632 Battery Standby and Talk Time Standby and talk times will vary depending on phone usage patterns and conditions Battery power consumption depends on factors such as network configuration signal strength operating temperature features selected frequency of calls and voice data and other application usage patterns Battery Precautions e Avoid dropping the cell phone Dropping it especially on a hard surface can potentially cause damage to the phone and battery If you suspect damage to the phone or battery call us at 1 800 733 6632 e Never use any charger or battery that is damaged in any way e Use the battery only for its intended purpose e Follow battery usage storage and charging guidelines found in your How To Guide 119 120 Battery charging time depends on the remaining battery charge and the type of battery and charger used The battery can be charged and discharged hundreds of times but it will gradually wear out When the operation time talk time and standby time is noticeably shorter than normal it is time to buy a new battery If left unused a fully charged battery will discharge itself over time e Use only Samsung approved batteries and recharge your battery only with Samsung approved chargers When a charger is not in use disconnect it from the power source Do not leave the battery connected
74. to Navigate e Examples of Feature Navigation t NOILJJS For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 43 SECTION 4 Moving from One Feature to Another Finding what you want is simple on your OneTouch How to navigate using buttons 1 Press the e button to browse through the feature choices on your phone 2 Press the Oo arrow button to move through the entries of a feature 3 Press the button to select the action shown at the bottom of the screen 44 Examples of Feature Navigation Each Jitterbug phone comes with a pre programmed Phone List More features such as Voice Dialing Voicemail and Call History can be turned on or off from your personal page at www myjitterbug com This feature will be available in early 2007 For help call us at 1 800 733 6632 Here are some examples of how you can navigate through a feature t NOILJJS Example 1 Phone List with Voicemail Phone List 01 02 Aback Check for Saved messages 909 555 2334 vmore 909 555 2334 vmore Phone List 02 02 George Baker 972 555 6149 vmore 45 Example 2 Phone List with Voice Dialing Phone List 01 02 EADIE Voice Dial Voice Dial Voice Dial 909 555 2334 Yes to Use Yes to Use Phone List 02 02 George Baker 972 555 6149 v
75. to reach 8 NOILOIS Topics Covered e To Start Voice Dialing e Voice Dialing Tips April 3 2003 was the 30th anniversary of the first public phone call made on a portable cell phone That call was placed by Martin Cooper whose wife Arlene Harris is the founder of GreatCall creator of Jitterbug Phones For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 65 SECTION 8 www myjitterbug com This feature will be available in early 2007 or call Customer Service at 1 800 733 6632 wor To activate this feature login to NOTE To start voice dialing 1 Press when you see Voice Dial on your screen The command Yes to Use will appear at the bottom as shown Voice Dial Voice Dial Yes to Use 2 Say the name of the person you want to call exactly as it appears on your Phone List 3 If Voice Dial recognizes the name your phone will confirm the request by asking Did you say NAME Confirm by saying Yes or by pressing the s button 4 If Voice Dial is not sure which name you said you will hear the question Did you say followed by the first of three possible names 5 Say Yes or press the button to confirm a name say No or press the button to hear the next name When you confirm a name that number will be dialed 66 Kr NOTE
76. tones You can add or delete ringtones at www jitterbug com at any time Additional fees and air time may apply NO i 29 SECTION 2 To adjust the ringer volume 1 Be sure the phone is open and on 2 Press the Up Down volume button on the outside of the phone below the display window Press each time you want to advance to the next choice These choices will appear on the screen Ringer Volume Ring Max Ringer Volume High Ringer Volume Med Ringer Volume Low Ringer Volume Silent 3 When you re satisfied with the setting release the volume button Depending on your settings your Phy wees may ring and vibrate to alert you to incoming calls The ringer and keypad can be silenced by pressing the volume button Down until Silent appears on the screen Your Jitterbug will now only vibrate to alert you to incoming calls This can come in handy at a movie a library or any other location where a ringer may be a distraction To adjust the ear piece volume When you re on a call press the Volume button Q up or down repeatedly until the sound is comfortable for you 30 The Volume button is on the MoU cover of your phone just below the display window Speakerphone Use the Speakerphone setting to conduct a call without holding the phone to your ear and allow others to participate in your phone call NOILIAS You must be on a call to use this setting To use Speakerphone
77. view your last ten incoming outgoing and missed calls A Jitterbug operator who answers you by name and is ready to assist you at any time surcharges may apply Emergency call back service if you ever need it To modify any of the above features please call the Jitterbug operator who can assist you 24 hours a day Plus You ll have easy access to additional services that also can be turned on or off at your request Voice Dialing Just say the name or number you want called and you will be connected right away Ringtones Jazz Classical Choose from a list of preset ringtones or add your own to suit your style Additional charges may apply Phone List Updating Select simple or advanced ways to change and save numbers A built in How To Guide so you can quicky learn how your phone works Voicemail Makes it easy to retrieve any missed messages service fees and airtime may apply 19 NOILIAS SECTION 2 20 Jitterbug OneTouch Phone Accessories To order any of these accessories visit www jitterbug com or call us at 1 800 733 6632 ARTUR EES Jitterbug wwa myjitterbug com Standard Battery AC Power Charger Leather Carrying Case GS Jitterbug SmartCharger Car Power Charger Hands free Car Kit SECTION 2 Closed View of Your Phone Front 1 Internal Antenna 4 Accessory Connector 5 Power Connector 22 2 Display Window 6 Lig
78. with the gold contacts inside Back Side the phone 2 Press the top end of the SS battery down until it snaps into place To remove the battery 1 If the phone is on turn it off by opening the phone and holding down the ke button for two seconds until the Jitterbug tune plays 2 Slide the battery release latch 1 on the back of the phone toward the top end of the phone and hold Back Side 3 Lift the battery 2 up and away from the phone top end first or simply turn your phone over The battery will drop out 8 Turning Your Phone On Off L NOILOAS To turn the power on 1 Open the phone 2 Press the low button in the upper right corner until the screen lights up The Jitterbug logo will appear on WUA your screen before your phone is ready to use If a connection isn t possible you ll see No Service on the screen 3 When you hear a dial tone your phone is ready to use If you are not able to place a call go to another phone and call us at 1 800 733 6632 so we can help you To turn the power off 1 Open the phone 2 Press and hold thelem button until the Jitterbug tune plays Your power is off SECTION 1 Charging the Battery To use the AC Power Charger 1 Plug the large end of the charger into a standard wall outlet 120 220 VAC 2 Plug the smaller end into the bottom end of your phone You ll see a Charging message in the display wind

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