GE ProBridge PBe User's Manual
Contents
1. 6 Up 6 Up 6 Up 6 Up 7 Up 7 Up 7 Up 7 Down 8 Up 8 Up 8 Up 8 Up Installation steps 1 Select the camera number 1 16 on the DVR on which to associate the ATM transaction text This is done by 11 setting switches 5 8 on SWI See SWI switches 5 to 8 on page 21 Connect the PBe to the network switch or hub using the supplied 4310 0040 Ethernet cable Connect the PBe to the DVR using the supplied 4310 0034 cable Plug one end into port 1 of the PBe and the other end into the RS 232 2 port of the DVR Program the DVR for the desired recording functions based upon the presence of transaction text In addition make sure the RS 232 2 port is set for a 57600 baud rate See the DVR manual for more information Apply power to the PBe using the supplied power supply 12 ProBridge Ethernet User Manual Programming After you install the PBe you need to program the ProBridge for operation This is accomplished by using HyperTerminal or manually setting the DIP switches HyperTerminal configuration You will need the following equipment to program the PBe using HyperTerminal APCorlaptop computer with a COM port and Windows 98 NT 200 XP installed and operational The supplied 4310 0061A PB3 to PC DB9F to DB9F cable To program the PBe with HyperTerminal do the following 1 Remove power and disconnect the PBe from the DVR 2 Plug the 4310 0061A cable into Port 2 of the PBe and a free C2. also be selected manually by changing the DIP switch setting see D P switch settings on page 20 Follow the steps below to change the DIP switches 1 Disconnect power from the PBe 2 Disconnect the PBe from the DVR 19 Set the DIP switches per the tables in DIP switch settings on page 20 to match the changes desired Reconnect the PBe to the DVR Reapply power to the PBe 20 ProBridge Ethernet User Manual DIP switch settings This chapter deals in detail with the DIP switch settings The PBe must be re initialized before any changes to the switch settings will be recognized SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off Table3 SW1 switches 1 to 4 monitor mode Function Monitor OFF U U U U Monitor ON D U U U 21 SW1 switches 5 to 8 Switches 5 to 8 on SWI are for associating a specific camera on the DVR to the PBe Table 4 SW1 switches 5 to 8 Camera number selection Camera number 1 U U U U 2 U U U D 3 U U D U 4 U U D D 5 U D U U 6 U D U D 7 U D D U 8 U D D D 9 D U U U 10 D U U D 11 D U D U 12 D U D D 13 D D U U 14 D D U D 15 D D D U 16 D D D D 22 ProBridge Ethernet User Manual SW3 switches 1 to 8 The switch positions on SW3 are for selecting the Ethernet device type Table 5 SWS switches 1 to 8 Device type Switch functi
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4. terms may appear in this manual A CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property A WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury Overview The PBe is a specific ProBridge unit for interfacing the DVR family of digital video multiplex recorders to financial institution automated teller machines ATMs The PBe supports Ethernet network communications Note The PBe operates in an NTSC environment 120 VAC 60 Hz or a PAL environment 220 VAC 50 Hz provided the correct unit is ordered Compatibility The PBe is compatible with all of the following DVR products DVMRe version 3 07 and above DVMR eZ version 3 20 and above Triplex version 4 00 and above Triplex eZ version 4 03 and above e WaveReader version 3 6 and above Disclaimer The PBe components identified within this document provide means of capturing transaction data for use by the DVR family of digital video recording transmission products The PBe components translate the data into a usable format by the DVR and permits associating transaction data with specific cameras GE assumes no responsibility for the amount and type of information available the operation non operation or erroneous operation of these third party transaction products ProBridge Ethernet User Manual Product contents The PBe
5. 0 0 0 Camera 8 15 Terminal IP 0 0 0 0 Camera 16 Terminal IP 0 0 0 0 Enter Camera 1 Enter Terminal IP 3 112 55 80 Option 3 lets you enable disable the Use IP for Camera command When set to Enabled the PBe will search the incoming UDP and TCP packets for a match of IP addresses Depending on the Device setting the PBe will parse the data received in that packet and send it to the associated camera number The Monitor Mode menu The fourth selection on the Main Menu is the Monitor Mode on off toggle This selection will toggle between off and on when 4 17 18 ProBridge Ethernet User Manual ins entered followed by the enter key Changing the selection to on allows the PBe to monitor the incoming Ethernet packets Note Monitor mode should be turned off before upgrading the PBe In some cases whenever SW3 is used to select the Ethernet Device monitor mode will automatically be turned on Analyzer Mode menu This menu is used for troubleshooting only Do not use unless requested by a qualified technician Exiting HyperTerminal To exit HyperTerminal do the following Enter the number 1 and the enter key until the message Exiting menus Ready is displayed 2 Close the HyperTerminal screen You do not need to save the session for your changes to take effect 1 Remove the RS 232 cable and reconnect the PBe to the DVR Manual DIP switch configuration The Ethernet Device and Camera Selection can
6. OM port on your PC typically COMI 3 Launch HyperTerminal found in Start Programs Accessories Communications HyperTerminal 13 Figure 4 Laptop connected to PBe 4 The Connection Description dialog box will display Type in a name for this session PBe and click OK 5 The Connect To dialog box display Select the COM port you are connected to in the Connect Using drop down list 6 The COMx Properties dialog box will display Select the following settings to complete the HyperTerminal setup Bits per second 57600 Data bits 8 Parity none Stop bits 1 Flow control none 7 Click OK To program the PBe do the following 1 Power up the PBe by plugging in the power supply The window shown in Figure 5 will appear confirming that you are in HyperTerminal programming mode 14 ProBridge Ethernet User Manual Figure 5 HyperTerminal programming mode PBe HyperTerminal l xl File Edit View Call Transfer Help Dia e soles i TASK Timer Task initialized PBe Version 1 00 PBe Compile Time Feb er i 12 38 45 Summertime flag is not k spd 48000000 PEC E 20 network_stack_init IP Address 192 168 31 1 network_stack_init Subnet Mask 255 255 0 0 network_stack_init Gateway 192 168 1 Web Server Initialized with 15 out of 150 plugins VYVY VY YY VY Main Menu xit PBe Set up Terminal IP Camera Set up Monitor Mode is OFF Toggle Analyzer Mode OF OMe Enter Choi
7. ProBridge Ethernet pipini ATM ProBridge User Manual Copyright Disclaimer Trademarks and patents Intended use FCC compliance Regulatory Copyright 2006 GE Security Inc All rights reserved This document may not be copied or otherwise reproduced in whole or in part except as specifically permitted under US and international copyright law without the prior written consent from GE Document number 0150 0315A March 2006 THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE GE ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCUMENTATION CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW GESECURITY COM This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental GE and the GE monogram are registered trademarks of General Electric PBe product and logo are trademarks of GE Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use this product only for the purpose i
8. See SW3 switches 1 to 8 on page 22 Terminal IP Camera Set up menu Selecting option 3 from the main menu launches the Terminal IP Camera Set up menu Figure 8 The terminal IP camera set up menu Enter Choice 3 Camera Terminal IP Setup 1 Main Menu 2 Camera Terminal IP 3 Use IP for Camera Disabled Enter Choice _ Option 2 lets you associate cameras to terminals by the camera number and the terminals IP address To associate a camera to a specific terminal do the following l Press 2 and the enter key to display the camera terminal list Enter the camera number that you want and the enter key Type in the IP address of the terminal to associate to the camera and press the enter key 4 The camera terminal will redisplay with the new information 5 Pressing the enter key will terminate the camera terminal IP set up and return you to the previous menu Figure 9 The camera terminal IP table Enter Choice 2 Camera Terminal IP Camera 8 1 Terminal IP 0 0 0 0 Camera 2 Terminal IP 0 0 0 0 Camera 3 Terminal IP 0 0 0 0 Camera 4 Terminal IP 0 0 0 0 Camera 5 Terminal IP 0 0 0 0 Camera 6 Terminal IP 0 0 0 0 Camera 7 Terminal IP 0 0 0 0 Camera 8 Terminal IP 0 0 0 0 Camera 9 Terminal IP 0 0 0 0 Camera 8 10 Terminal IP 0 0 0 0 Camera 8 11 Terminal IP 0 0 0 0 Camera 12 Terminal IP 0 0 0 0 Camera 13 Terminal IP 0 0 0 0 Camera 14 Terminal IP 0
9. also limited to 50 ft 15 24 m Ifthe supplied cables are replaced by custom made cables to address distances between components ensure the cable is manufactured to ANSI standards for RS 232 communication Power specifications The PBe is furnished with a power supply 110 or 240 VAC Do not use any other power supply with this product The manufacturer accepts no responsibility for damage caused by the use of any other power supply Make sure installation is complete and all connections are made before applying power to the unit ProBridge Ethernet User Manual 4310 0007 120 VAC power supply Power supply input Voltage 120 VAC Tolerance 10 e Frequency 60 Hz Power supply output Voltage 12 VDC e Current 110 mA e Power 1 3 watts e Connector 2 1 mm female barrel Center positive 4310 0008 220VAC power supply Power supply input e Voltage 220 VAC Tolerance 10 e Frequency 50 Hz Power supply output e Voltage 12 VDC e Current 110 mA e Power 1 3 watts e Connector 2 1 mm female barrel Center positive Installation Before installation please familiarize yourself with the PBe and Its typical system layout PBe components Figure 2 PBelandmarks Power connection Port 2 RS 232 Connects to the PC Ethernet Port Port 1 RS 232 Port 0 RS 485 Connects multiple PBes together ProBridge Ethernet User Manual Typical system layout The following figure shows a typica
10. ation library ce es eR pene 30 iv ProBridge Ethernet User Manual Introduction This is the GE ProBridge Ethernet User Manual for model PBe This document includes detailed instructions explaining how to setup and install the PBe ProBridge and how to connect to single or multiple ATM sites There is also information describing how to contact technical support if you have questions To use this document effectively you should meet the following minimum qualifications abasic knowledge of CCTV systems and components and abasic knowledge of electrical wiring and low voltage electrical connections Read these instructions and all ancillary documentation entirely before installing or operating this product Note A qualified service person complying with all applicable codes should perform whatever hardware installation is required ProBridge Ethernet User Manual Conventions used in this document The following conventions are used in this document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These
11. ce _ 2 Press the Enter key twice to bring up the Main Menu Figure 6 Main menu Main Menu Exit PBe Set up Terminal IP Camera Set up Monitor Mode is ON Toggle Analyzer Mode amane Enter Choice 15 Main Menu There are five menu selections on the Main Menu Exit Exits the maim menu and saves any changes e PBe Set up provides IP address setup and Ethernet device selection Terminal IP Camera Set up Enables or disables the IP camera and provides addressing options e Monitor Mode Toggles Ethernet monitoring On or Off Toggle Analyzer Mode Used for Technical support only PBe Set up menu Selecting option Z2 from the main menu launches the PBe Set up menu Figure 7 The PBe Set up menu Enter Choice 2 PBe Set up Exit IP Address 3 112 55 79 Subnet Mask AE Tu cw 0 Gateway 3 1 Ethernet Device K ATH MESSAGES FC amane Enter Choice We recommend that you do not change the IP addresses from the defaults shown in Figure 7 The Ethernet Device option is the only option in this menu that you should change To change the Ethernet device press 5 and then the enter key The next device on 16 ProBridge Ethernet User Manual the list will be selected The PBe supports the following Ethernet devices e e e e Note Generic interface Native ATM messages FC Verifone POS Ethernet data analyzer The Ethernet device can also be selected by DIP switch
12. ee Ue edes 4 Other required equipment iiisssssssssssssssssssseees 4 Installation environment 02 cece cece ete e cence teen e ee 5 Power specifICGtloris oorr Rh yd OI RR hae neve ws 5 Installation 2 iccsi iesu EI ea Rer eR Koes tah anemmesgnasea es 7 PBE COMPONENTS ra imosas ons dv RE PP bend dened ahaa 7 Typicalisystem layouUt i sse reU POIP Rt RENE 8 Installation overview 6 keen cee cnet orreee 9 Re g lredinforrmation oboe Aa Ever aa dcacuden 9 Required DIP switch information 0 00 cece cece 10 Installatiofr st ps is i EE SEN IS tk Abbe eebe bela beeen 10 Programmirig i ets ne exter Sa ee OR IR e DEDE Ded 12 HyperTerminal configuration 0 0 06 ccc eee e eee eee 12 Manual DIP switch configuration 0 00 c cece eee eee 18 DIP switch settihgs chr chet Ee exp Re DXCr dees 20 SWI switches 11044 oce eerte e e thea 20 SWEISWILChes 5 10 8Bci i fees AA cose eee eee ene OG EO EE d 21 SW3 SWILChes E1018 sce Assaria rene RR P S 22 SW swWitches 7 dnd 8 esce eR tL Ub 22 Accessing the Webserver 2 c cece c cece e enne 23 Troubleshooting ccc c cece eee cece ene e e 25 Technical specifications cece cece eee cece eee eeee 26 PB axe fi sovd ds dala sienna ie cic eens EDEN wy Edad m e 26 COBIE SPeCHICALIONS 214 i des onde eadenbatcdngeke DUE MUR 27 Contacting technical support cece cece eee ee eeee 30 Online public
13. gth 5 ft 1 52 m Figure 11 4310 00348 cable Pin 8 Pin 8 Pin 7 Common Pin 6 A Pin 5 Rxd Pin 4 Txd Pin 3 A Pin 2 Pin 1 Common 27 28 ProBridge Ethernet User Manual PBe to PC Part number 4310 00061 Communication type RS 232 Null Modem Connector type Length DB9 F DB9 F 6 ft 1 82 m Figure 12 4310 0061 cable LOO PBe Ethernet cable 29 Part number 4310 0040 Communication type Ethernet Connector type RJ45 RJ45 length 6 ft 1 83 m Figure 13 4310 0040 PBe Ethernet 30 ProBridge Ethernet User Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 6 a m and 5 p m Pacific Time Table 8 Sales and support contact information Sales Technical support Phone Toll free 888 GESECUR ty 888 437 3287 in the US including Alaska and Hawaii Puerto Rico Canada Outside the toll free area 503 885 5700 E mail info gesecurity com generaltech ge com Fax 800 483 2495 541 752 9096 24 hours day Note Be ready at the equipment before calling for technical support Online publication library Another great
14. l multiple ATM layout Figure 3 Multiple ATM system layout RS232 port 4310 0034B RJ45 to RJ45 cable 4310 0040 Ethernet cable Existing ATMs Installation overview The basic steps required to install the PBe are l Physically connect the PBe interface to the network switch or hub and the DVR using the supplied cables Program monitor mode to on by setting SW1 switches 1 to 4 See SW1 switches 1 to 4 on page 20 for the switch settings Program the camera number to be associated with the ATM s transaction data to the PBe See SW switches 5 to 8 on page 21 Program the DVR to record in the way desired for your specific site Required information The following information is required for a successful PBe installation This information is used to configure the PBe You will need to contact the customer s ATM network administrator for answers to these questions Ethernet device type Generic interface Native ATM messages FC Verifone POS Ethernet data analyzer 10 ProBridge Ethernet User Manual Required DIP switch information Important switch assignments Table 1 Important switch assignments SWI 1 4 Special functions SWI 5 8 Camera assignment SW3 1 8 Device type Default switch settings Table2 Default switch settings SW1 SW2 SW3 SW4 1 Up 1 Up 1 Up 1 Up 2 Up 2 Up 2 Up 2 Up 3 Up 3 Up 3 Up 3 Up 4 Up 4 Up 4 Up 4 Up 5 Up 5 Up 5 Up 5 Up
15. on 4 Ethernet Analyzer U U U U U U U U Generic U U U U U U U D Native ATM U U U U U U D U U U U U U U D D Verifone POS These switches are reserved for technical support Do not use SWA switches 7 and 8 Switches 7 and 8 on switch 4 control the communication protocol between the PBe at port 1 and the DVR or PC Normally this is set at RS 232 Table 6 SW4 switches 7 and 8 communication protocol SW4 Communication protocol RS 232 D U RS 485 U D Accessing the Webserver The PBe has a built in webpage for simple configuration changes and remote upgrade To access the webpage do the following l Obtain the IP addresses for the PBe The default address are IP Address 3 112 55 79 e Subnet mask 255 255 254 0 e Gateway address 3 112 54 1 Connect an Ethernet cable from the Ethernet port on the PBe to a PC or hub Launch a WebBroswer program like Microsoft Explorer Enter the IP address of the PBe in the address bar of the browser The Enter Password dialog box will appear The default log in and password for the PBe are e admin e admin Click the OK button and the Webpage will display 23 24 ProBridge Ethernet User Manual Figure 10 The PBe home page E Main Microsoft Internet Explorer provided by GE Infrastructur ks autor Peal Home Configure Upgrade Properties PBe Main e Configure Change the u
16. sername and password Upgrade Upgrade the unit with new software e Properties Display information about the unit Click on any of the hyperlinked text to navigate to that feature s page Troubleshooting Use the table below to solve some of the most common problems Table 7 Problem No red LEd Troubleshooting table Probable cause Fuse is bad No Power Solution Replace fuse Check Power Supply No text on DVR text box DVR baud rate incorrect Cable not connected on PBe port 1 Change DVR baud rate to 57600 Check cable connections Not capturing data from switch SPAN port not configured to echo data Consult your IS group leader for this network 25 26 ProBridge Ethernet User Manual Technical specifications PBe General Housing Metal enclosure Dimensions 4x7 x 1 5 in 100 x 175 x38 mm Weight 5 2 oz 161 9 Color Black Environmental Operating temperature 0 to 40 C Relative humidity 10 to 8096 Storage 10 to 9596 Electrical AC power Included external power supply Voltage range 110 to 240 VAC 10 Current 200 mA DC power DC jack positive center Power supply voltage 12 VDC Current 110 mA Power consumption 1 5 watts max Cable Specifications PBe to DVR Part number 4310 0034B Communication type RS 232 Connector type RJ45 Len
17. system consists of the ProBridge unit this manual an Ethernet cable a PBe to DVR cable a PBe to PC cable and a power supply as shown in Figure 1 Figure 1 Product contents 4310 0040 PBe 4310 0034B Ethernet cable ProBridge PB3 to DVR cable 4310 0061A PBe to PC cable 0150 0315 ProBridge Manual Inspect the package and contents for visible damage If any components are damaged or missing do not use the unit contact the supplier immediately If you need to return the unit you must ship it in the original box Other required equipment You might also need the following e APC to program the PBe Installation environment Power Ensure that the installation site s AC power is stable and within the rated voltage of the external power supply If the site s AC power is likely to have spikes or DIPs use power line conditioning or an uninterruptible power supply Temperature Observe the unit s ambient temperature specifications when choosing a location for the unit Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail Do not install this unit on top of other hot equipment Moisture Do not expose the unit to rain or moisture Moisture can damage internal components Do not install this unit near sources of water RS 232 limitations Cable length between the POS device and the PBe is limited to 50 ft 15 24 m Cable length between the PBe unit and the DVR is
18. t was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www gesecurity com This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inter ference to radio communications You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ference in which case the user is required to take all measures that C Operation of this equipment in a residential area may cause inter are necessary at the user s expense to correct the interference Contents Introd ction xi ner ter eter tae hares ae echo ee Melee es 1 Conventions used in this document 0 c cece eee eee ee 2 Safety terms and symbols 0 00 0 c ccc a 2 OVerviGW i oorr teer rover EERE UE AEE quate eee E ren 3 Compatibilitusz sou dud2erch9onstu trita io Y RP RUNG SERES 3 DISCIGIMICR oro ttt aes ALLELE Ass ca S OR ON TEE A LII 3 Product Contents vs ssssax ceto aoa aa h
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