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Gateway Profile 5/5.5 User's Manual

1. General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain DNS server address automatically O Use the following DNS server addresses Frefered DNS er J Alternate DNS server J Advanced 7 Click Obtain an IP address automatically 8 Click OK to close the Internet Protocol TCP IP Properties dialog box 9 Click OK to close the Local Area Connection Properties dialog box 10 Click x to close the Network Connections window 11 Repeat this procedure for every computer on your network Setting up an Ethernet network We recommend using category 5 unshielded twisted pair cable approximately 1 4 in diameter with a thin outer jacket containing eight color coded wires and equipment compatible with this type of cable This type of cable is equipped with RJ 45 connectors like a large telephone jack connector but with eight pins on each end Chapter 5 Networking Your Computer Important Category 5 cables are available in two different types straight through cables used to connect computers to a router and A crossover cables used to connect two computers To determine which type of cable you have hold both ends of the cable with the connectors facing away from you and with the spring clip on the bottom For straight through cable the wires on both connectors a
2. The printer will not turn on m Make sure that the printer is online Many printers have an online offline button that you may need to press m Make sure that the power cable is plugged into an AC power source 93 Chapter 8 Troubleshooting The printer is on but will not print m Check the cable between the printer and your computer Make sure that it is connected to the correct port m Make sure that the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online m Check the cable for bent or broken pins m If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then click Set as Default Printer m Reinstall the printer driver See the guide that came with your printer for instructions on installing the printer driver You see a Printer queue is full error message m Make sure that the printer is not set to work offline gt To make sure that the printer is not set to work offline 1 Click Start then click Control P
3. The screen resolution is not correct Change the screen resolution from the Display Properties dialog box Tips Tricks For more information see Adjusting the color depth in Using Your Computerwhich has been included on your hard drive To access this y guide click Start All Programs then click Gateway Documentation Help and For more information about changing the screen resolution click Support Start then click Help and Support Type the keyword screen resolution in the Search box search then click the arrow The computer is running but there is no picture m Adjust the brightness and contrast controls to the center position m Reinstall the device driver The colorisnot uniform Make sure that the computer warms up for at least 30 minutes before making a final judgment about color uniformity Make sure that m Non shielded speakers are not placed too close to the computer m The computer is not positioned too close to a monitor electric fan fluorescent light metal shelf or laser printer The text on the display is dim or difficult to read m Adjust the brightness and contrast controls m Change the display settings Tips amp Tricks For more information see Adjusting the screen and desktop settings in Using Your Computer which has been included on your hard drive y To access this guide click Start All Programs then click Gateway Documentation DVD drives See CD or DVD drives
4. on page 43 Your computer may be experiencing some temporary memory problems Shut down and restart your computer Some music CDs have copy protection software You may not be able to play these CDs on your computer Clean the disc For more information see Cleaning CDs or DVDs on page 66 Make sure that the drive is configured correctly by following the instructions in the drive documentation Reinstall the device driver Audio CD does not produce sound Make sure that the disc label is facing up then try again Some music CDs have copy protection software You may not be able to play these CDs on your computer Make sure that the volume controls are turned up For more information see Adjusting the volume on page 26 Make sure that the mute controls are turned off For more information see Adjusting the volume on page 26 81 Chapter 8 Troubleshooting Make sure that the Windows volume control is turned up Tips Tricks For instructions on how to adjust the volume control in Windows see Adjusting the volume in Using Your Computer which has been y included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Shut down and restart your computer Clean the disc For more information see Cleaning CDs or DVDs on page 66 Reinstall the audio device drivers A DVD movie will not play Make surethat you have a DVD drive To iden
5. Gateway Profile 5 5 5 User Guide Gateway Contents 1 Getting Help 000200 o rd ii dl 1 Gateway Web SS o a a idad 3 USING SUPP OM n uiia n ice eta talar ce tae ae ae are Maa aida ets 3 Help and Support er rre ranas minta atrae ae Aa 5 Searching for atopic 0 2c tt teeta 6 Big Fix sce 2 2 case dreaded a acetal sla AO fase beakers a Rew hahah a wane OAE gran 6 Using Your Computer guide o ooocccoocooco ete eee 7 Onine helpa fare ders om ted lA A AAA Me Bhd a sa 7 Gateway contact information 0 000 cette eee 8 2 Checking Out Your Gateway Computer 2 22 eee eee 9 Front cee abt a ee Adel ite eh de ee el cei eee 10 Bake tis Sa es a Se kok 12 RIght SId6 asar laa vale pa Yeahs RA el ea ae 14 Microsoft Certificate of Authenticity 00 00 cect 15 Finding your specifications 0 eee eee 15 ACCESSOMOS dit a io Legis a a GO en de Sane 15 3 Getting Started AA A eA 17 Working safely o e Teda e eee 18 Reducing eye strain 0 0 0 ce ee tee teens 18 Setting up your computer desk and chair 0000s 19 Setting up your computer and computer accessories 00 ce eee eee 19 Sitting at your computer 0 00 c ett 19 Avoiding discomfort and injury from repetitive strain 00 eee eee 20 Protecting from power source problems 0 000 c eee eee eee eee 20 Starting your computer 0 00 21 Waking up your computer sssaaa anaana 22
6. Move the mouse around on the mouse pad If you run out of space on your mouse pad and need to move the pointer farther pick up the mouse set it down in the middle of the mouse pad then continue moving the mouse Position the pointer over the object Quickly press and release the left mouse button once This action is called clicking Position the pointer over the object Quickly press and release the left mouse button twice This action is called double clicking Position the pointer over the object Quickly press and release the right mouse button once This action is called right clicking Position the pointer over the object Press the left mouse button and hold it down Move drag the object to the appropriate part of the computer display Release the button to drop the object where you want it For more information about how to adjust the double click speed pointer speed right hand or left hand configuration and other mouse settings see Changing the mouse or touchpad settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation For instructions on how to clean the mouse see Cleaning the mouse on page 65 ram Connecting the modem Connecting the modem Your computer may have the optional 56K modem that you can use to connect to a standard telephone line Warning To reduce the risk of fire use o
7. hear a click Close the case by following the instructions in Closing the case on page 72 Turn on your computer Windows starts and the Windows desktop appears Click Start Control Panel then click Performance and Maintenance if in Category View Click System The amount of memory in your computer is shown at the bottom of the System Properties window in the General tab www gateway com Chapter 8 Troubleshooting e Troubleshooting typical hardware and software problems Getting telephone support e Using automated troubleshooting systems e Getting tutoring and training 79 Chapter 8 Troubleshooting Safety guidelines While troubleshooting your computer follow these safety guidelines Never remove your back panel while your computer is turned on and while the modem cable and the power cord are connected m Make surethat you are correctly grounded before accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 70 Warning To avoid bodily injury do not attempt to troubleshoot your computer problem if Power cords or plugs are damaged Liquid has been spilled into your computer Your computer was dropped The case was damaged Instead unplug your computer and contact a qualified computer technician First steps If you have problems with your computer try these things first m Make sure
8. procedure Avoid scratching the computer display by placing it on a y towel or other non abrasive surface P To replace the hard drive 1 Create a Drivers and Applications Recovery disc using the procedure found in the Using Gateway System Recovery online guide To access this guide click Start All Programs System Recovery then click Recovery Help Manual 2 Print the Using Gateway System Recovery online guide for use in Step 15 3 Back up any data you want to transfer to the new hard drive For more information see Backing up files in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 4 Open the case by following the instructions in Opening the case on page 71 Warning Make sure that you removed all external cables and the power cord 73 Chapter 7 Upgrading Your Computer 5 Press the drive cage release latch 7 Disconnect the drive cable and power cable from the hard drive 74 www gateway com Replacing the hard drive 8 Remove the four screws that secure the hard drive to the hard drive cage Screw Screw 9 Remove the drive www gateway com 75 Chapter 7 Upgrading Your Computer 10 Make sure that the jumpers on the new drive are set the same as the drive you are replacing 11 Insert the new drive into the drive cage and secure it with the four screws removed earlier 12 Connect the drive
9. Dea ele aS 96 Before calling Gateway Customer Care 20 0 0 ccc eee eee 96 Telephone NUMBDGIS q eiescence sba eters Gace Peel a Bia be eee eae Ra 97 SO Precis toad as A A wala sheild ARNS TA E io 98 TUN erre ka tas Uektacsi Sk al apie tact a Makita ida cere Mey a te Eide aaa T ee Sees 98 DE 22 uate ve ee i Ma et eke Peele hed eae dd Meroe aaa 98 A Safety Regulatory and Legal Information 99 www gateway com Chapter 1 Getting Help e Using the Gateway Web site e Using Help and Support e Using BigFix e Using Your Computer guide e Using online help e Contacting Gateway Chapter 1 Getting Help Thank you for purchasing our computer You have made an excellent decision choosing Gateway We are sure that you will be pleased with the outstanding quality reliability and performance of your new computer Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible Please read this manual carefully to familiarize yourself with our range of services and support We have highlighted some basic care and safety information to help you keep your computer in good operating condition Gateway stands behind our value proposition to our customers to provide best of class service and support in addition to high quality brand name components at affordable prices If you ever have a pr
10. Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer See Back on page 12 to make sure that the connections have been made correctly m If the modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use m Use the modem cable that came with your computer Some telephone cables do not meet required cable standards and may cause problems with the modem connection m Shut down and restart your computer m Run Windows modem diagnostics Troubleshooting To run modem diagnostics 1 2 A Close all open programs Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware Click the Phone and Modem Options con then click the Modems tab Click your modem then click Properties The Modem Properties dialog box opens Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has failed to respond the modem did not pass diagnostics Help and For more information about modem troubleshooting click Start then Support click Help and Support Type the keyword modem troubleshoo
11. To view support documents for your computer type your serial number in the Serial Number box then click Submit Click the arrow button to open the Select Your Computer Product box then click Profile Computer Series to access product documentation specifications and guides for all Gateway Profile computers Product Support Click Product Support to view a list of all the products that Gateway supports Downloads Click Downloads to get the latest software updates for BIOS and driver upgrades By entering your serial number you get drivers specific to your computer Click Browse All Downloads to walk through a step by step wizard to locate your drivers Customer Service Click Customer Service to view information about your account and general information about warranties and special offers Upgrade Center Click Upgrade Center to view and purchase upgrades for your computer Resources Click Resources to access utilities to help you manage your computer Contact Us Click Contact Us to access links to customer care with a live technician including chat and email Click Call Us to get a list of Gateway telephone numbers for both sales and support For more information see Telephone support on page 96 Help and Support Your computer includes Help and Support an easily accessible collection of help information troubleshooters and automated support Use Help and Support to answer questions about Windows and to help you
12. Turning off your computer ooo 22 Restarting rebooting your computer 00 0 cee eee eee eee 23 Using the cord cover 2 0 0 ccc te tenet eee 24 Locking your computer o 25 Adjusting the volume 0 cee tees 26 Using the keyboard ena ec eee eae 27 Standard keyboard 0 ccc tte eee 27 Multifunction keyboard 0 0 cee eee 28 Wireless keyboard 00 eee eee eee nes 30 Using the MOUSE csore enna i ee td ee 31 Connecting the Modem ccc tte teens 33 Connecting to a wired Ethernet network 00 c cence een eee 33 Computer display Js pa i ai e d E E aar tenes 34 ExtennalicOntrols a a eta eee ig Soe eal a te Seu tat N Sate da 34 OSDIOPIONS iia td a e Sa ER ae 35 Installing a printer scanner or other peripheral device oooocoocccoooococoo 38 Using Drives and Ports o oxcurcrrrararr dr eee eke eee eens 39 Using the diskette drive 1 0 2 etn eee 40 Using the memory card reader 0 cect nee ee 41 Memory Card typeS oio rora oroa EFE eee tee 41 Inserting a memory Card coco 42 Using the CD or DVD drive 2 0 0 etna 43 Identifying drive types 2 1 ttt eee 43 Inserting a CD or DVD 0 ee teen eee 44 Playing a CD tt A ee aie he A eee eee 45 Playing a DVD 078 stig athe hs sete tate Peet E a ee Pe 45 Creating CDs and DVDS 0 0 cect tenes 45 Adding and removing PC Cards 0 00 cect tne 46 Adding a PC Card
13. You may notice an increase in the fan noise when the fan is running at high speed and a decrease in the fan noise when it switches to normal speed 4 Turn on any peripheral devices such as printers or scanners and see the documentation that came with the device for setup instructions www gateway com 21 Chapter 3 Getting Started Waking up your computer When you have not used your computer for several minutes or have not turned off your computer it may enter a power saving mode called Standby While in Standby the power indicator flashes If your computer isin Standby mode move the mouse or press the power button to wake it up Tips amp Tricks For more information about changing the power button mode see Changing Power Saving Settings in Using Your Computer which y has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Turning off your computer Warning When you turn off your computer certain components in the power supply and system board remain energized In order to remove all D electrical power from your computer unplug the power cord and modem cable from the wall outlets We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods For more information about changing the power button mode see Changing Power Saving Settings in Using Your Computer which has been included on your h
14. cable and power cable to the drive 13 Slide the drive cage into the computer until it clicks into place 14 Close the case by following the instructions in Closing the case on page 72 15 For instructions on installing Windows your drivers and your applications see the Using Gateway System Recovery online guide you printed in Step 2 76 Installing memory Installing memory When you upgrade the computer memory make sure that you install the correct type of memory module for your computer Your computer uses DIMM memory gt To install or replace DIMM memory 1 Open the case by following the instructions in Opening the case on page 71 Warning Make sure that you removed all external cables and the power cord 2 Find the memory module banks sometimes called add in slots on your system board www ga tew ay com 77 Chapter 7 Upgrading Your Computer 3 If you are removing a memory module from the memory module bank gently pull 4 5 6 7 78 the plastic tabs away from the sides of the memory module and remove it OR If you are adding a memory module to an empty memory module bank gently pull the plastic tabs away from the sides of the memory module bank Align the notch on the new memory module with the notch on the memory module bank and press firmly into the bank The tabs on the sides of the memory module should secure the memory module automatically When the module is secure you
15. connections have been made correctly m Make sure that you do not have a problem with your modem For more information see Modem dial up on page 88 m Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP technical support for help 86 Troubleshooting Help and For more information about troubleshooting Internet connections Support click Start then click Help and Support Type the keyword troubleshooting connections in the Search box D Search E then click the arrow You see an Unable to locate host message and are unable to browse the Internet This problem can occur when you have typed a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical difficulties Double check the URL ortry a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance The condition of the telephone lines in your residence or at your local telephone service The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and havin
16. entering IP address 53 subnet mask 53 ergonomics 18 eSupport 15 using 3 Ethernet connecting 33 equipment needed 51 example 50 jack 12 33 Ethernet network creating 52 external audio jack 12 13 F Fast Ethernet 50 faxes troubleshooting 90 files opening 32 troubleshooting 85 finding Help and Support topics 6 specifications 15 Firewire port 14 38 folders opening 32 function keys 27 28 30 G Gateway eSupport 15 serial number 15 Web address 3 Web site 3 Gigabit Ethernet 50 H hard drive replacing 73 troubleshooting 85 headphones jack 10 help button 29 online 7 using 5 Help and Support 5 searching 6 starting 5 Using your computer link 5 Hibernate mode 11 l i Link port 14 38 IEEE 1394 port 14 38 indicators Caps Lock 27 28 Num Lock 27 28 numeric keypad 27 28 Pad Lock 27 28 Scroll Lock 27 28 inkjet printer 15 installing devices 38 digital camera 38 digital video camera 38 memory 77 PC Cards 46 peripheral devices 38 printer 38 scanner 38 Internet broadband connection 33 button 30 troubleshooting 86 90 107 IP address entering 53 J jacks See connections K keyboard buttons 27 29 cleaning 64 features 27 Multifunction keyboard features 28 PS 2 port 13 troubleshooting 87 USB port 13 14 keyboard mouse connect button 13 keys application 27 28 30 arrow 27 28 31 directional 27 28 31 function 27 28 30 Multifunction keyboard 28 navigation 27 28 30 numeric 27 28 3
17. on or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode For more information on changing the power button setting see Changing Power Saving Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Front 11 Chapter 2 Checking Out Your Gateway Computer Back Ethernet PS 2 jack mouse port Audio KB Mouse Monitor out port line in Parallel Connect button optional jack port optional Microphone Modem jack jack PS 2 Monitor optional Audio keyboard in port USB ports in ou port Serial port Power connector jac Component Icon Description Monitor VGA out Plug a projector or an additional monitor into this port port optional gt Ethernet jack Plug an Ethernet network cable or a device such as a DSL A or cable modem for a broadband Internet connection into this jack For more information see Connecting to a wired Ethernet network on page 33 Audio line in jack Plug an external audio input source such as a stereo into this gt jack so you can record sound on your computer PS 2 mouse port E Plug a Personal System 2 PS 2 mouse into this port Parallel port Plug a parallel device such as a printer into this port For more dal information see Installing a printer scanner or other peripheral device on page 38 12 www gat gt way c
18. repetitive strain 20 caring for computer 60 general precautions 100 guidelines for troubleshooting 80 posture 19 reducing eye strain 18 setting up computer 19 static electricity 70 scanner installing 38 USB port 13 14 screen cleaning 65 troubleshooting 84 screen objects getting information 32 moving 32 110 selecting 32 Scroll Lock indicator 27 28 scroll wheel 31 search button 30 searching Help and Support 6 serial number 15 serial port 13 setting up safety precautions 100 shortcut menus accessing 32 shortcuts opening menu 32 shutting down computer 22 23 sound adjusting 26 29 controls 26 29 muting 26 29 speakers 10 jack 10 13 special function buttons 29 30 specifications 15 Standby mode 11 starting computer 11 21 programs 32 static electricity 70 stop button 29 subnet mask entering 53 surge protector 20 T tape backup drive 16 TCP IP protocol configuring 53 technical support automated troubleshooting 97 eSupport 15 Technical Support 97 tips before contacting 96 tutorial service 97 telephone support 96 testing network 57 training CD 98 classroom 98 Gateway Learning Libraries 98 Learn With Gateway 98 troubleshooting automated system 97 CD drive 81 cleaning CD 66 cleaning DVD 66 computer startup 82 diskette drive 83 display 84 DVD drive 81 84 faxes 90 files 85 general guidelines 80 hard drive 85 Internet connection 86 90 keyboard 87 LCD panel 84 memory 88 me
19. see if this program is available in your area f you need further assistancein recycling reusing or trading in your end of life product you may contact us at the Customer Care number listed in your product s user guide and we will be glad to help you with your effort 103 Appendix A Safety Regulatory and Legal Information Finally we suggest that you practice other environmentally friendly actions by understanding and using the energy saving features of this product where applicable recyclingthe inner and outer packaging including shipping containers this product was delivered in and by disposing of or recycling used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipment minimize the use of landfills for the disposal of end of life products and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly Notices Copyright 2005 Gateway Inc All Rights Reserved 7565 Irvine Center Drive Irvine CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are mad
20. that the AC power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power m f you use a power strip or surge protector make sure that it is turned on m If aperipheral device such as a keyboard or mouse does not work make sure that all connections are secure mw Make sure that your hard drive is not full m If an error message appears on the screen write down the exact message The message may help Gateway Customer Care in diagnosing and fixing the problem m If you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction m f an error occurs in a program see the program s printed documentation or the online help Help and For more information about troubleshooting click Start then click Support Help and Support Type the keyword troubleshooting in the gt Search box search then click the arrow 80 Troubleshooting Troubleshooting Audio See Sound on page 95 Battery See Power on page 93 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive Make sure that the disc label is facing up then try again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive If you are trying to play a DVD make sure that you havea DVD drive To identify your drive type see Identifying drive types
21. the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephonelines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself Contact the D appropriate inspection authority or an electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface Thetermination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 Thelaser devicesin these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DH HS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation D exposure To prevent exposure to laser beams do not try to open the enclo
22. the image of characters 36 www gateway com Computer display OSD menu Description Language Changes the OSD language setting OSD Position Adjusts the OSD window position on the display LANGUAGE gt ENGLISH OSD POSITION gt mm A 1280 x 1024 60 0Hz USER MODE For moreinformation about adjusting the color depth and screen resolution using software controls see Adjusting the screen and desktop settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 37 Chapter 3 Getting Started Installing a printer scanner or other peripheral device 38 Important Before you install a printer scanner or other peripheral device see LA the device documentation and installation instructions Your computer has one or more of the following ports IEEE 1394 also known as Firewire or i Link Universal Serial Bus USB serial and parallel You use these ports to connect peripheral devices such as printers scanners and digital cameras to your computer For more information about port locations see Checking Out Your Gateway Computer on page 9 IEEE 1394 and USB ports support plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your computer will prom
23. to your computer You can also use the memory card reader to transfer data between your computer and a device that uses memory cards such as a PDA MP3 player or cellular telephone Activity indicator CompactFlash MultiMediaCard and IBM Microdrive SmartMedia and Memory Stick and Secure Digital Memory Stick PRO Memory card types The memory card reader supports the following card types Card Type Slot CompactFlash Upper left IBM Microdrive Upper left Secure Digital Lower left SM SmartMedia Lower left MultiMediaCard Upper right Memory Stick Lower right Memory Stick PRO Lower right Insert Label facing up Label facing up Label facing up Label facing down gold contact area facing up Label facing up Label facing up Label facing up Each slot is assigned a different drive letter for example the E and F drives so data can be transferred from one media type to another www gateway com 41 Chapter 4 Using Drives and Ports Inserting a memory card Caution To avoid memory card damage or errors while using a memory card i insert only one memory card in the same slot at a time To use a memory card 1 Insert the memory card into the memory card slot as indicated in the previous table 2 To access a file on the memory card click Start then click My Computer Double click the drive letter for example the E drive then double click the file name To remove a memor
24. toa id A debe tad eed het 46 Removing a PC Card 2 2 0c ett ene 47 Networking Your Computer 22 cee eee eee tenes 49 Introduction to Networking seer eesis Eea AE eee 50 USING a rOULER alisios wate E pia a 50 Creating an Ethernet network 0000 ccc tetas 52 Making sure your broadband connection works 00000 eee eee 52 Naming the computers and the workgroup 00 0 e eee eee 52 Configuring the TCP IP protocol ooooccoccococcco 53 Setting up an Ethernet network 0000 aaaea aaea 55 Configuring your router 2 oo 57 Testing your network 0 0 eae 57 Using your computer on your network 0 00 ce eee 57 Maintaining Your Computer 2 cece eee eee eee eens 59 Caring for your computer sssaaa ccc teeta 60 Updating WIN OWS Sac rada ee a Page Fae ee 60 Protecting your computer from viruses 00 00 cee eee 61 Cleaning yourComputer 2 sdceis irrita las foe baetad he 64 Cleaning the exterior 2 00 c cette 64 Cleaning the keyboard 000 cece cece teens 64 Cleaning the computer display 0 0 c cece eet eens 65 Cleaning the MOUSE ri eee eal Meek ia ew bey bees pea Pei we T 65 Cleaning CDs or DVDS 0 00 cts 66 Restoring your system ooocoocoo ee teens 67 Microsoft System Restore 00 ccc ttt eens 67 Reinstalling programs and drivers 0 0c eee ete 67 Restoring your
25. want to play is facing up 3 Gently push the tray in until it is closed Playing a CD Use the music program or Windows M edia Player on your computer to m Play music CDs m Create MP3 music files from your music CDs mw Edit music track information m Use your music files to build a music library Tips Tricks For more information about playing CDs see Playing CDs in Using Your Computer which has been included on your hard drive To access this guide y click Start All Programs then click Gateway Documentation Playing a DVD A Digital Versatile Disc DVD is similar to a standard CD but has greater data capacity Because of this increased capacity full length movies several albums of music or several gigabytes of data can fit on a single disc You can play DVDs with the DVD program or Windows M edia Player Tips Tricks For more information about playing DVDs see Playing DVDs in Using Your Computer which has been included on your hard drive To access this guide y click Start All Programs then click Gateway Documentation Creating CDs and DVDs You can use the CD and DVD burning program on your computer to copy tracks from a music CD to your hard drive copy or create data CDs and DVDs create music CDs create video DVDs and more Tips amp Tricks For more information about creating CDs and DVDs see Creating CDs and DVDs in Using Your Computer To access this guide click Start All Programs
26. 1 Windows 27 28 L label Microsoft Certificate of Authenticity 15 laser printer 15 LCD panel cleaning 65 troubleshooting 84 lights See indicators line in jack 12 13 M maintenance cleaning case 64 cleaning component exteriors 64 cleaning computer display 65 cleaning computer screen 65 cleaning keyboard 64 cleaning mouse 65 108 protecting from viruses 61 memory adding 77 installing 77 purchasing 15 replacing 77 troubleshooting 88 memory card reader locating 11 memory card types supported 41 using 41 microphone jack 10 13 Microsoft Certificate of Authenticity 15 modem cable 33 50 56 connecting 33 DSL 33 50 56 jack 13 33 protecting from power surge 20 troubleshooting 88 monitor cleaning 65 port 12 13 See also computer display mouse buttons 31 cleaning 65 clicking 32 double clicking 32 moving pointer 31 32 moving screen objects 32 opening files folders and programs 32 pointer 31 PS 2 port 12 right clicking 32 scroll wheel 31 selecting screen objects 32 troubleshooting 92 USB port 13 14 wireless connect button 13 moving pointer 32 screen objects 32 MP3 player memory cards 41 Multifunction keyboard 28 features 29 multimedia adjusting volume 26 playing DVD 45 using DVD drive 43 using Windows Media Player 45 muting sound 26 29 My Documents button 29 N name computer 52 workgroup 52 naming computers 52 workgroup 52 navigation keys 27 28 30 n
27. Chapter 3 Getting Started Using the cord cover After you have the power cord and peripheral device cables connected to your computer you can install the optional cord cover to make your computer look less cluttered To install the optional cord cover m Align the tabs on the top of the cover with the slots above the back ports then swing the cord cover s bottom tabs into the slots on the bottom of the computer view shown from below for clarity Tips Tricks If you have difficulty sliding the cover s bottom tabs into the computer slots press the bottom corners of the cord cover inward while y pressing the cord cover into place To remove the cord cover m Press the cord cover s bottom tabs inward then rotate the cord cover away from the computer 24 Locking your computer Locking your computer You can install a Kensington cable lock to prevent the theft of your computer or its internal components While the cable lock is installed the computer s back panel cannot be removed To lock your computer m Install a cable lock into the Kensington lock slot on the back of your computer Kensington lock slot www gateway com 25 Chapter 3 Getting Started Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer To adjust the overall volume level using hardware controls m If you are using external s
28. D network cables before opening the case Caution ESD can permanently damage electrostatic discharge sensitive components in your computer Prevent ESD damage by following A ESD guidelines every time you open the computer case Before opening the computer case follow these guidelines m Turn off your computer m Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your computer Warning To prevent risk of electric shock do not insert any object into the vent O holes of the case m Touch a bare metal surface on the back of the computer m Unplug the power cord and the modem and network cables Before working with computer components follow these guidelines m Avoid static causing surfaces such as carpeted floors plastic and packing foam m Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection m Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion cards or components over any surface 70 Opening the case Opening the case Your computer case provides easy access to internal components Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer then unplug the power c
29. EE 1394 14 38 keyboard 13 14 line in 12 13 line out 13 lock slot 13 microphone 10 13 modem 13 33 monitor 12 13 mouse 12 13 14 network 12 33 parallel 12 power 13 power cord 13 printer 12 13 14 PS 2 keyboard 13 PS 2 mouse 12 scanner 13 14 serial 13 speakers 13 USB 13 14 VGA 12 13 Zip drive 13 14 contrast 35 cord cover 24 Customer Service Accounting 97 Sales 97 Warranty 97 D default printer 94 DHCP 53 digital camera serial port 13 USB port 13 14 106 digital video camera IEEE 1394 port 14 DIMM See memory directional keys 27 28 31 diskette drive 40 troubleshooting 83 diskette drive identifying 40 locating drive 11 troubleshooting 83 using 40 display adjusting 34 troubleshooting 84 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 double clicking 32 dragging 32 drivers updating 3 drives CD 11 43 diskette 11 40 DVD 11 43 identifying drive types 43 memory card reader 11 recordable CD 43 recordable DVD 43 replacing hard drive 73 troubleshooting 81 83 84 85 types 43 DSL modem 33 50 56 jack 12 DVD cleaning 66 controlling play with keyboard 28 drive 43 inserting 44 playing 45 recording 45 troubleshooting 81 84 DVD drive identifying 43 locating drive 11 troubleshooting 81 84 using 43 Dynamic Host Configuration Protocol 53 E eject button diskette drive 40 PC Card 47 electrostatic discharge ESD 70 e mail button 29
30. FR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card isa label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested thisinformation mus be provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant Seeinstallation instructions for details 101 Appendix A Safety Regulatory and Legal Information The Ringer Equivalence Number REN is used to determinethe number of devices which may be connected to thetelephoneline Excessive RENs on atelephoneline may result in the devices not ringing in responseto an incoming call In most areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to aline as determined by thetotal RENs contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advancethat temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changesin its facilities equipment operations or procedures that could affect the
31. O Speaker i Headphone jack jack buttons Component Icon Display controls Speakers Headphone jack Microphone jack Volume control buttons A 0 Description Use these controls to enter the OSD on screen display and adjust the computer display settings For more information about the computer display and OSD see Computer display on page 34 Provide stereo audio output when headphones or amplified speakers are not plugged in Plug headphones into this jack Plug a microphone into this jack to record sound Press these buttons to adjust speaker volume www gateway com Component Icon Diskette drive or memory card reader CD or DVD drive Power button Description Diskette drive Use this drive to store smaller files on diskettes For more information see Using the diskette drive on page 40 Memory card reader Use this to read from and write to memory cards For more information see Using the memory card reader on page 41 Use this drive to listen to audio CDs install games and programs watch DVDs and store large files onto recordable CDs or DVDs For more information see Using the CD or DVD drive on page 43 and Creating CDs and DVDs on page 45 This drive may be a CD recordable CD DVD or recordable DVD drive To identify your drive type and for more information about your drive see Identifying drive types on page 43 Press this button to turn the power
32. PC Card into this slot For more information see Adding and removing PC Cards on page 46 Plug IEEE 1394 also known as Firewire or i Link devices such as a digital video camera into these 4 pin and 6 pin IEEE 1394 ports For more information see Installing a printer scanner or other peripheral device on page 38 Plug USB Universal Serial Bus devices such as a USB lomega Zip drive printer scanner camera keyboard or mouse into these ports For more information see Installing a printer scanner or other peripheral device on page 38 Microsoft Certificate of Authenticity Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system Windows XP Home pibe EE Ian NO9 00204 Pocari Key XXOCKK 000 0000 200000 XX LE Kiat Y poner RENREN X08 34938 Microsch mea Finding your specifications For more information about your computer such as memory size memory type and hard drive size see visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications For more information see Gateway Web site on page 3 Accessories To order accessories visit the Accessory Store at accessories gateway com Memory Large programs such as multimedia games or
33. System Restore 2 Follow the on screen instructions Help and For more information about System Restore click Start then click Support Help and Support Type the keyword System Restore in the HelpSpot Search box search E then click the arrow Reinstalling programs and drivers If a program or device on your computer is not working correctly you may need to reinstall your program or driver gt To reinstall your program or driver 1 Click Start All Programs System Recovery then click Application amp Driver Recovery 2 Follow the on screen instructions 67 Chapter 6 Maintaining Your Computer Restoring your computerto the original configuration If Windows does not start or if the two previous procedures do not correct the problem you may need to restore your computer to the original configuration To restore your computer to the original configuration 1 Turn on your computer then press F11 2 Follow the on screen instructions 68 Chapter 7 Upgrading Your Computer e Opening the computer case e Upgrading the hard drive e Adding memory 69 Chapter 7 Upgrading Your Computer Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity also known as electrostatic discharge ESD Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer and unplug the power cord and modem and
34. anel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to use If the menu shows a check mark next to Use Printer Offline click Use Printer Offline to clear the check mark Help and For more information about printer troubleshooting click Start then Support click Help and Support Type the keyword printer troubleshooter in the Search box search G then click the arrow 94 Troubleshooting Wait until files have been printed before sending additional files to the printer m If you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory You see a Printer is out of paper error message After adding paper make sure that the printer is online Most printers have an online offline button that you need to press after adding paper Sound You are not getting sound from the speakers m Make sure that the volume controls are turned up For more information see Adjusting the volume on page 26 m Makesurethat mute controls are turned off For more information see Adjusting the volume on page 26 mw Make sure that the Windows volume control is turned up Tips Tricks For instructions on how to adjust the volume contro
35. ard drive To access this guide click Start All Programs then click Gateway Documentation gt To turn off your computer 1 Click Start then click Turn Off Computer The Turn Off Computer dialog box opens 2 Click Turn Off Windows shuts down and turns off your computer Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your computer press and hold the power button A for about five seconds then release it 22 Restarting rebooting your computer Restarting rebooting your computer If your computer does not respond to keyboard or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your computer to normal operation you may have to restart reboot your computer gt gt To close unresponsive programs and restart your computer 1 Press CTRL ALT DEL The Task Manager window opens Click the Applications tab then click the program that is not responding Click End Task Click X in the top right corner of the Windows Task Manager dialog box oF W ND If your computer does not respond turn it off wait ten seconds then turn it on again Important If your computer does not turn off press and hold the power button WA for about five seconds then release it As a part of the regular startup process a program to check the disk status runs automatically When the checks are finished Windows starts 23
36. at or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs m Adjust the back of the chair so it supports the lower curve of your spine You can use a pillow or cushion to provide extra back support Setting up your computer and computer accessories m Set up the computer so the top of the display is no higher than eye level the controls are within reach and the screen is tilted to be perpendicular to your line of sight m Place your keyboard and mouse at a comfortable distance You should be able to reach them without stretching m Set paper holders at the same height and distance as the display Sitting at your computer m Avoid bending arching or angling your wrists Make surethat they are in a relaxed position when you type Do not slouch forward or lean far back Sit with your back straight so your knees hips and elbows form right angles when you work m Take breaks to stand and stretch your legs m Avoid twisting your torso or neck 19 Chapter 3 Getting Started Avoiding discomfort and injury from repetitive strain m Vary your activities to avoid excessive repetition m Take breaks to change your position stretch your muscles and relieve your eyes m Find ways to break up the work day and schedule a variety of tasks Protecting from power source problems 20 During a power surge the voltage level of electricity coming into your computer can i
37. b Offline Preting and Saving Infomation Sensing Intomabtor over the Internet Sale Under tin na Security and Privacy on thx Contolirg Access to Inappropaste interme Cuitomarg You Web Browser Accessibilty www gateway com a concert Getting started with Internet Explorer With an Internet connection and Internet Explorer you can find and view information about anything on the Web Just chek the topics below to get started You ll find more information to help you browse the Internet in the Help Contents Basic setup If you aren t connected to the Internet or you want to create a new connection click this link e Setup an internet connection Learning about Internet Explorer lt Chapter 1 Getting Help Gateway contact information To help you locate Gateway contact information you can find the Gateway Web site Online Support and technical support contact information on the label located on your computer case Chapter 2 Checking Out Your Gateway Computer e Identifying features e Locating your computer model and serial number e Locating the Microsoft Certificate of Authenticity e Locating the specifications for your computer e Purchasing accessories Chapter 2 Checking Out Your Gateway Computer Front 10 e S g pateway Display controls Speaker Memory card CD or DVD Power button reader or drive diskette drive Microphone Volume control C
38. board Previous Stop Play Pause Next Volume down Special function buttons Previous Play Pause Stop Next Volume down Volume up Mute My Documents Help E mail Volume up gt D Mute Help Search My Documents E mail Internet Icons Press to M Return to the previous CD track or DVD chapter gt Start or pause the play of the CD or DVD E Stop the play of CD or DVD NY Move to the next CD track or DVD chapter Decrease the volume Increase the volume Turn off all sound Open the My Documents folder You can customize this button to open another program Open online help You can customize this button to open another program Open your e mail program You can customize this button to open another program www gateway com 29 Chapter 3 Getting Started Special function buttons Icons Press to Search Open online search You can customize this button to O open another program Internet Open your Web browser You can customize this button gt to open another program Wireless keyboard This keyboard does not connect to your computer with cables If a wireless keyboard came with your computer use the instructions included in the box to set it up and use it Special function Function keys buttons Navigation keys Application Directional Numeric key keys keypad Press these To keys Function keys Start program actions Each program uses different functio
39. ck the type of scan you want to make in the Scan for Viruses area gt To remove a virus 1 If Norton Internet Security finds a virus follow all on screen instructions to remove the virus 2 Turn off your computer and leave it off for at least 30 seconds 3 Turn on your computer and rescan for the virus gt To update Norton Internet Security Tips amp Tricks You received a free limited time subscription to the Norton Internet Security service when you purchased your computer To update y Norton Internet Security after the free subscription period you must extend your subscription 1 Make sure that you are connected to the Internet 2 Click Start All Programs Norton Internet Security then click Norton Internet Security Norton Internet Security opens 3 Click LiveUpdate The LiveUpdate wizard opens www gateway com 63 Chapter 6 Maintaining Your Computer 4 Follow the on screen instructions to update your Norton Internet Security program with the latest virus protection files 5 When the program has finished click Finish Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best You may want to gather these items and put together a computer cleaning kit a A soft lint free cloth m An aerosol can of air that has a narrow straw like extension m Cotton swabs ACD or DVD drive cleaning kit Cleaning the exterior Warning When yo
40. computer to the original configuration 0 5 68 7 Upgrading Your Computer ocococccccccco cee eee eee eee 69 Preventing static electricity discharge 0 0 ce ee 70 Opening the casen is terih AA eda ae cid oe Aye ee lh 71 Closing the Case 2a ents A cee GN ee eet ee 72 Replacing the hard drive 0 eee eee 73 Installing Memory ooo 77 8 Troubleshooting lt ecicvecioiccreririt irte a 79 Safety QuidelineS radica ada 80 FIESt SOS ita a Es batido dyn ARES 80 Troubleshooting as siea vata A A A a de ca as 81 AUGIO via ti cae E A ET BURR RAI wie ang ep we ae 81 Balls warhead vate teil it A 81 GD or DV DidriVeS meca de rad anaes bee Bees 81 Computer ss neiaa gona eee Pein d ih a ae ai pees ia Pa ee 82 Diskete A ter kha tee AREE bids Bie ete eS TKE ede ica ede ee Diced 83 DiSplay tee distinta adds 84 DVD GIVES oe leee A E patil baal Sata aed dd enya 84 Fie Management Panos o ba e stag Baal OE A Bane 85 Hard Orive Cairo aga nak ae aed a e Pearle NR ii 85 Id a peek a we Pela ie wee te aed 86 UA ot A E aa argstad aug and EN E A EES e ganda EENE gaunt 87 MEMON dreasa a A a 88 Memory card reader aar ce eee ete ete nee 88 Modem dial Up votes nas nica 88 MOUSE expe Peal EEEE E atestado data eas Gay tai 92 NEIWOTRE soiis aa vaa eo ei A a 92 PASSW AS tio dicta li ie aia ed 93 POWER A AA AAA AAA 93 A AN 93 Sound ri gag abi ees ds a dana OA Id ra 95 Telephone SUPPO rres dioss di A ws ee
41. ctly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When thecomputer is turned off a small amount of electrical current still flows through the computer Always unplug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged a Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes Replacement parts and accessories Useonly replacement parts and accessories recommended by Gateway Warning Do not use Gateway products in areas classified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial facilities 100 Warning To reduce the risk of fire use only No 26 AWG or larger O telecommunications line cord Regulatory compliance statements United States of America Federal Communications Commission FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with thelimits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interf
42. d under your warranty m Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms Do not block the ventilation fan m When storing your computer for an extended period of time unplug AC power Updating Windows Windows Updateisthe onlineextension of Windowsthat helps you to keep your computer up to date Use Windows Update to choose updates for your computer s operating system software and hardware New content is added to the site regularly so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer To run Windows Update 1 Connect to the Internet 2 Click Start All Programs then click Windows Update 3 Click Scan for Available Updates Help and For more information about Windows Update click Start then click Support Help and Support Type the keyword Windows Update in the gt HelpSpot Search box search E then click the arrow 60 Protecting your computer from viruses Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer then spreads from one computer to another Viruses can damage data or cause your computer to malfunction Some viruses go undetected for a period of time becausethey are activated on a certain date Protect your c
43. e periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Dueto continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway beliable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in thismanual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments 104 Gateway and the Black and White Spot Design are trademarks or registered trademarks of Gateway Inc in the U S and other countries SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Insidelogo and Pentium are registered trademarks and M MX isatrademark of Intel Corporation Microsoft MS MS DOS and Windowsare trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Index A AC power connector 13 accessories 15 safety precautions 100 activity indica
44. e protected m Make sure that the write protection tab on the upper right corner of the diskette is down unprotected m Delete unnecessary files on the diskette and try again m Make sure that the diskette you are using is IBM compatible mw Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive m Run Error checking on the diskette For more information see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation If errors are detected and corrected try using the diskette again You see a Access Denied or Write protect error message Move the write protection tab in the upper right corner of the diskette down unprotected m The diskette may be full Delete unnecessary files on the diskette and try again m Make sure that the diskette you are using is BM compatible m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive You see a Non system disk or Disk error error message m Eject the diskette from the diskette drive then press ENTER m Make sure that the diskette you are using is IBM compatible The diskette drive LED is lit continuously m Remove the diskette from the drive If the light stays on try restarting your computer 83 Chapter 8 Troubleshooting Display
45. ection log onto the Internet using your current setup If the connection is not working contact your Internet service provider Important If you do not have a broadband connection already installed make the necessary arrangements with your ISP Be sure to find out how A soon after the installation the line will be activated Important Broadband Internet settings will differ from ISP to ISP Before you begin setting up your network you should contact your ISP for any A specific instructions they have for setting up a network Naming the computers and the workgroup Important You must give each computer on the network a unique Computer j Name and the same Workgroup Name To identify this computer on the network 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel isin Category View click Performance and Maintenance The Performance and Maintenance window opens Click Double click System The System Properties dialog box opens Click Computer Name Click Change The Computer Name Changes dialog box opens 0O A W N Type a unique computer name in the Computer name box This name identifies the computer to other users on the network Use a computer name of up to 15 characters with no blank spaces Each computer name must be unique on your network All numeric computer names are not allowed Names must contain some letters 52 Creating an Ethernet network 6 Type a name for your workgro
46. elp determine if a memory module is failing You see a Not enough memory error message Close all programs then restart your computer Help and For more information about troubleshooting memory errors click Support Start then click Help and Support Type the keyword memory error in the Search box search then click the arrow Memory card reader Drive letters for the memory card slots do not appear in the My Computer window m Reboot your computer Modem dial up Your modem does not dial or does not connect mw Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 12 to make sure that the connections have been made correctly m Makesurethat your computer is connected to thetelephonelineand thetelephone line has a dial tone m Make sure that the modem cable is less than 6 feet 1 8 meters long 88 Troubleshooting Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set correctly gt To check the dialing properti
47. er 5 Networking Your Computer Introduction to Networking An Ethernet network consists of two or more computers connected together through an Ethernet cable This connection type is commonly used in offices around the world and can be used to build computer networks in the home Ethernet Fast Ethernet or Gigabit Ethernet Ethernet is available at three different speeds Standard Ethernet runs at 10 Mbps Fast Ethernet runs at 100 Mbps and Gigabit Ethernet runs at 1000 Mbps Most home networks are built using Standard or Fast Ethernet components Business networks are typically built using Fast or Gigabit Ethernet components To create an Ethernet network you or your electrician must install special Ethernet cables in your home or office Important Check local code requirements before installing Ethernet cable or other wiring in your home or office Your municipality may require you A to obtain a permit and hire a licensed installer Using a router The most common way to set up an Ethernet network is Dynamic Host Control Protocol DHCP using a router A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device Example router based Ethernet network The following is an example of an Ethernet network The network is made up of a router a cable or DSL modem your computers and cables connecting each of these components The router is the central control point for the network At
48. erence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interferenceto radio or television reception However thereisno guarantee that interference will not occurin a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment are shielded video cable when an external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules California Proposition 65 Warning Warning This product contains chemicals including lead known to the State D of California to cause cancer birth defects or reproductive harm Mercury Warning Warning lamp s inside this product contain mercury and must be D recycled or disposed of according to local state or federal laws Telecommunications per Part 68 of the Code of Federal Regulations C
49. es 1 9 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware Click the Phone and Modem Options con then click the Dialing Rules tab Click the location from which you are dialing then click Edit Make sure that all settings are correct Help and For more information about dialing properties click Start then click Support Help and Support Type the keyword dialing in the Search box D Search then click the arrow Disconnect any answering machine fax machine or printer that is on the same line as the modem Do not connect these devices to the same telephone line as the modem Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure You can also call your telephone service and have the telephone line checked for noi
50. et network is running slower than you expect check the speed of each Ethernet component For best results all Ethernet components should be standard Ethernet 10 Mbps Fast Ethernet 100 M bps or 10 100 M bps or Gigabit Ethernet 1000 Mbps or 10 100 1000 M bps A mixture of Ethernet Fast Ethernet and Gigabit Ethernet components will result in your network running at the slowest component speed You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help For more information about setting up a network in your home see Networking Your Computer on page 49 Help and For more information about network troubleshooting click Start then Support click Help and Support Type the keyword network troubleshooting in the Search box search then 2 click the arrow Passwords Your computer does not accept your password Make sure that CAPs LOCK is turned off then retype the password Power Your computer will not turn on mw Make sure that your power cord is connected correctly to your computer m f your computer is plugged into a surge protector make sure that the surge protector is connected securely to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on m Make sure that the power cord is free from cuts or damage Replace any damaged cables Printer
51. etwork jack 33 testing 57 troubleshooting 92 network jack 12 networking setting up 49 next button 29 non technical support Accounting 97 Sales 97 Warranty 97 Norton Antivirus 61 Norton Internet Security 61 numeric keypad 27 28 31 indicator 27 28 0 online help 5 7 button 29 online search button 30 opening computer case 71 files 32 folders 32 programs 32 shortcut menu 32 OSD controls 10 34 P Pad Lock indicator 27 28 parallel port 12 password 93 PC Card installing 46 removing 47 slot 14 PDA memory cards 41 peripheral devices 38 play button 29 playing audio CD 45 DVD 45 Plug and Play devices IEEE 1394 support for 38 USB support for 38 pointer 31 moving 32 ports See connections power button 11 connector 13 Hibernate mode 11 source problems 20 Standby mode 11 troubleshooting 93 turning off computer 22 turning on computer 21 power button 11 previous button 29 printer default 94 inkjet 15 installing 38 laser 15 parallel port 12 troubleshooting 93 USB port 13 14 programming My Documents button 29 shortcut buttons 29 109 programs closing unresponsive 23 opening 32 PS 2 port keyboard 13 mouse 12 R RAM See memory rebooting computer 23 recordable drive 16 troubleshooting 81 recording CDs 45 DVDs 45 replacing hard drive 73 memory 77 PC Card 47 resetting computer 23 restarting computer 23 Resume mode 11 right clicking 32 router configuring 57 S safety avoiding
52. g multiple programs open on your computer People are sending you e mail messages but you have not received any mail Click the receive button in your e mail program Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard The keyboard does not work Make sure that the keyboard cable is plugged in correctly For more information see the poster that came with your computer Remove all extension cables and switch boxes Clean the keyboard by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys Try a keyboard that you know works to make sure that the keyboard port works Reinstall the keyboard device driver 87 Chapter 8 Troubleshooting A keyboard character keeps repeating or you see a keyboard stuck or key failure error message m Make sure that nothing is resting on the keyboard m Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your computer Liquid spilled in the keyboard If you spilled liquid in the keyboard turn off your computer and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it Memory You see a Memory error message m Usea third party diagnostic program to h
53. graphics programs use a lot of memory If your programs are running more slowly than you think they should try adding more memory Printers You can attach almost any type of printer to your computer The most common types are inkjet and laser printers which print in color or black and white See Installing a printer scanner or other peripheral device on page 38 for more information about attaching a printer Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large documents 15 Chapter 2 Checking Out Your Gateway Computer 16 Storage Devices If you need additional storage space or you want to back up your files you can add storage devices to you computer If your computer does not include a recordable CD or DVD drive you can purchase an external drive that plugs into a USB or IEEE 1394 port You can free up hard drive space by backing up files then removing them from your hard drive Writable CDs can hold as much as 700 MB of data Single layer writable DVDs can hold as much as 4700 MB of data Dual layer writable DVDs hold as much as 8500 MB of data For more information about using recordable drives
54. he Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 53 Chapter 5 Networking Your Computer 3 Right click Local Area Connection then click Properties The Local Area Connection Properties dialog box opens Local Area Connection Properties Axl General Sharing Connect using 8 Intel R PRO 100 VE Network Connection Components checked are used by this connection a Client for Microsoft Networks A Fie and Printer Sharing for Microsoft Networks M M M Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks T Show icon in taskbar when connected OR If you do not havea LAN connection setup click Create a new connection and follow the instructions in the New Connection Wizard 4 Click to select the Internet Protocol TCP IP check box in the This connection uses the following items list If you do not see TCP IP drag the scroll bar to see more choices 5 Click Properties The Internet Protocol TCP IP Properties dialog box opens 54 www gateway com Creating an Ethernet network 6 Click the General tab Internet Protocol TCP IP Properties 2 x
55. ike F Search utility R Run utility and E Explorer utility Access shortcut menus and help assistants in Windows Move the cursor up down right or left Type numbers when the numeric keypad NUM LOCK is turned on www gateway com 27 Chapter 3 Getting Started Multifunction keyboard This keyboard is the full featured model available with your computer Function keys Navigation keys Indicators Press these keys Function keys Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad 28 Windows keys Application Directional Numeric key keys keypad To Start program actions Each program uses different function keys for different purposes See the program s help to learn more about function key actions Move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Open the Windows Start menu This key can also be used in combination with other keys to open utilities like F Search utility R Run utility and E Explorer utility Access shortcut menus and help assistants in Windows Move the cursor up down right or left Type numbers when the numeric keypad NUM LOCK is turned on www gateway com Special function buttons Using the key
56. in theradio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada Telecommunications per Industry Canada CS 03 for products fitted with an IC compliant modem 102 The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be awarethat compliance with the above conditions may not prevent degradation of service in some situations Repairsto certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect
57. ion for your area The voltage selector switch is set at the factory to the correct voltage Openingsin the computer case are provided for ventilation Do not block or cover these openings M ake sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings Some products are equipped with athree wire power cord to make sure that the product is properly grounded when in use The plug on this cord will fit only into a grounding type outlet Thisis a safety feature If you are unableto insert the pluginto an outlet contact an electrician to install the appropriate outlet f you usean extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it a Do not spill anything on the system The best way to avoid spills isto avoid eating and drinking near your system Some products havea replaceable CM OS battery on the system board There is a danger of explosion if the CM OS battery is replaced incorre
58. l in Windows see Fy Adjusting the volume in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Ifyou areusing external speakers see the speaker setup poster to check your speaker connections Help and For more information about sound troubleshooting click Start then Support click Help and Support Type the keyword sound troubleshooter 2 in the Search box search then click the arrow 95 Chapter 8 Troubleshooting Telephone support Before calling Gateway Customer Care Ifyou haveatechnical problem with your computer follow these recommendations before contacting Gateway Customer Care 96 Make surethat your computer is connected correctly to a grounded AC outlet that is supplying power If you use a surge protector make sure that it is turned on If a peripheral device such as a keyboard or mouse does not appear to work make sure that all cables are plugged in securely If you have recently installed hardware or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway see the manufacturer s documentation and technical support resources If you have how to questions about using a program see Online Help m Printed documentation m The Microsoft Windows documentation m The software publisher s Web si
59. lay or computer LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or A ammonia based glass cleaners Cleaning the mouse If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely cleaning the mouse will likely improve ts accuracy To clean your optical mouse m Wipe the bottom of the mouse with a damp lint free cloth To clean your trackball mouse 1 Turn the mouse upside down 2 Rotate theretaining ring on the bottom of the mouse counter clockwise then remove the retaining ring and mouse ball www gateway com 65 Chapter 6 Maintaining Your Computer 3 Remove any dust lint or dirt from the mouse ball with a soft cloth 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place a Cleaning CDs or DVDs Wipe from the center to the edge not around in a circle using a product made especially for the purpose 66 www gateway com Restoring your system Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program or change a setting in the Control Panel you may need to use Microsoft System Restore to restore the computer to an earlier configuration To run Microsoft System Restore 1 Click Start All Programs Accessories System Tools then click
60. lerts and updates from BigFix sites on the Internet Whenever BigFix detects a problem it alerts you by flashing the blue taskbar icon To fix the problem click on that icon to open BigFix gt To start BigFix m Click Start All Programs Accessories System Tools then click BigFix gt To learn more about using BigFix m From the BigFix program click Help then click Tutorial Using Your Computer guide Using Your Computer guide In addition to this guide the Using Your Computer guide has been included on your hard drive This guide includes information on using Windows using the Internet sending a fax and changing power saving settings as well as other topics gt To access the Using Your Computer guide m Click Start All Programs then click Gateway Documentation a Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by clicking a Help button A Gateway Homepage Microsoft Internet Explorer File Edit View Favorites Tools You can search for information by viewing the help contents checking the index searching for a topic or keyword or browsing through the online help E Microsoft Internet Explorer Cortertt ledex Search Favertes B Getting started wath Intemet Explorer Faxing the Web Pages You Wart Browning the We
61. lick Support Help and Support Type the keyword file management in the Search box search then click the arrow You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program For instructions on fixing hard drive problems see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation The hard drive cannot be accessed or you see a General failure reading drive C error message m f a diskette is in the diskette drive eject it then restart your computer m Press CTRL ALT DEL to restart your computer m f your computer has been subjected to static electricity or physical shock you may need to reinstall the operating system You see a Non system disk or disk error error message m Eject the diskette from the diskette drive then press ENTER Internet You cannot connect to the Internet m If you are using a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 12 to make sure that the connections have been made correctly OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack See Back on page 12 to make sure that the
62. literature Temporarily turn off any firewall software on your desktop computer Turn off all of the devices then power them back on Refer to your router s troubleshooting information Contact your Internet service provider Review the troubleshooting information on page 92 Using your computer on your network With a network you can share your Internet connection drives and printers For information about using your computer on a network see Using your computer on a network in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 57 Chapter 5 Networking Your Computer 58 www gateway com Chapter 6 Maintaining Your Computer e Caring for your computer e Updating Windows e Protecting your computer from viruses e Cleaning your computer e Restoring your system 59 Chapter 6 Maintaining Your Computer Caring for your computer To extend the life of your computer When transporting your computer we recommend that you put it in the original packaging materials m Keep diskettes and your computer away from magnetic fields Magnetic fields can erase data on both diskettes and hard drives m Avoid subjecting your computer to extreme temperature changes m Keep all liquids away from your computer When spilled onto computer components almost any liquid can result in extremely expensive repairs that are not covere
63. mory card reader 88 modem 88 mouse 92 network 92 passwords 93 power 93 printer 93 safety guidelines 80 screen 84 screen area 84 screen resolution 84 technical support 96 telephone support 96 Web site connection speed 87 turning off computer 11 22 23 turning on computer 11 21 tutoring fee based 98 U uninterruptible power supply UPS 16 20 updating device drivers 3 Windows 60 UPS 16 20 USB port 13 14 38 V VGA port 12 13 video playing 45 virus protecting against 61 removing with Norton Internet Security 61 volume adjusting 26 29 adjusting modem 91 buttons 29 control button 10 controls 26 29 muting 26 29 troubleshooting 95 W Web browser button 30 Web site Gateway 3 Windows Product Key Code 15 Windows key 27 28 30 Windows Media Player 45 Windows Security Center using 61 Windows Update 60 wired Ethernet troubleshooting 92 wireless keyboard mouse connect button 13 workgroup naming 52 working safely 18 Z Zip drive port 13 14 111 112 www gateway com NSK DWL PFL5 5 5 USR GDE R3 7 05 95 32402
64. n keys for different purposes See the program s help to learn more about function key actions Special function Press these buttons to play your audio files and adjust the volume buttons Navigation keys Move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Application key Access shortcut menus and help assistants in Windows 30 www Using the mouse Press these To keys Directional keys Move the cursor up down right or left Numeric keypad Type numbers when the numeric keypad NUM LOCK is turned on Using the mouse The mouse is a device that controls the pointer movement on the computer display Scroll wheel Right button a eft button As you move the mouse the pointe arrow on the display moves in the same direction You can use the left and right buttons on the mouse to select objects on the display You can use the scroll wheel on the mouse to move through a document This feature is not available in all programs www gateway com 31 Chapter 3 Getting Started 32 To Move the pointer on the computer display Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an object on the computer display Move an object on the computer display Tips Tricks ul Do this
65. ncrease to far above normal levels and cause data loss or system damage Protect your computer and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your computer Warning High voltages can enter your computer through both the power cord and the modem connection Protect your computer by using a surge D protector If you have a telephone modem use a surge protector that has a modem jack If you have a cable modem use a surge protector that has an antenna cable TV jack During an electrical storm unplug both the surge protector and the modem An uninterruptible power supply UPS supplies battery power to your computer during a power failure Although you cannot run your computer for an extended period of time with a UPS a UPS lets you run your computer long enough to save your work and shut down your computer normally Starting your computer Starting your computer To start your computer 1 Connect the cables to your computer See the setup poster for more information 2 Press the power button Power button 3 if you are starting your computer for the first time follow the on screen instructions to set up your computer Important Your computer has a built in variable speed fan In addition your computer uses a powerful processor which produces heat Both the A system fan and processor can run at different speeds at times to ensure proper system cooling
66. nd recording video and data to DVD R or DVD RW discs DVD R RW drive Installing programs playing audio CDs playing DVDs accessing data creating CDs RWIR and recording video and data to DVD R DVD RW DVD R and DVD RW discs Double layer DVD RW Installing programs playing audio CDs Em playing DVDs accessing data creating CDs e and recording video and data to double layer DVD R discs Note To use the double layer capability of the double layer recordable DVD drive the blank DVDs you purchase must state Double Layer Dual Layer or DL Using other types of blank media will result in less capacity 43 Chapter 4 Using Drives and Ports Inserting a CD orDVD Manual eject hole Activity indicator Eject button Important Some music CDs have copy protection software You may not be able A to play these CDs on your computer P To insert a CD or DVD 1 Press the eject button on the CD or DVD drive After the tray opens slightly pull the disc tray completely open 2 Place the disc in the tray with the label facing up then press down carefully on the disc until it snaps into place You can place your other hand underneath the disc tray to support it while you press the disc into place 44 www gateway com Using the CD or DVD drive Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place the disc so the name of A the side you
67. nformation about software controls see Adjusting the screen and desktop settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation External controls The computer display features an on screen display OSD that lets you adjust and save contrast brightness and other settings for the display Your computer saves changes you make to the settings even if you turn off the display Buttons Auto Menu Select and Exit Source 34 MENU SELECT AUTO MENU adjust adjust EXIT button SELECT button button SOURCE button button Press to Automatically optimize the display s settings View the OSD Press again to select OSD options OSD active Move through menu screens and adjust OSD options OSD inactive Adjust the brightness OSD active Deselect a menu screen Press again to exit the OSD OSD inactive Switch to the external video source if present Computer display OSD options To adjust the OSD settings 1 Press the MENU SELECT button The OSD menu opens 2 Usethe and buttons to highlight a control then press the MENU SELECT button 3 Usethe and buttons to adjust the control to the desired level 4 When you have finished making adjustments press the EXIT button to return to the main menu screen 5 If you want to adjust additional OSD options repeat Step 2 through Step 4 u
68. nly No 26 AWG or larger D telecommunications line cord gt gt To connect the modem 1 Insert one end of the modem cable into the modem jack E on the back of your computer 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start your computer then start your communications program Connecting to a wired Ethernet network Your computer has a network jack that you can use to connect to wired Ethernet network For information about setting up a wired or wireless Ethernet network see Networking Your Computer on page 49 gt To connect to a wired Ethernet network 1 Insert one end of the network cable into the network jack a on the back of your computer 2 Insert the other end of the network cable into a network jack Tips amp Tricks You can use your computer s Ethernet jack for more than just networking Many broadband Internet connections such as cable y modems and DSL modems connect to your computer s Ethernet jack For more information see Using the Internet in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 33 Chapter 3 Getting Started Computer display You can adjust your computer display image by using external controls located near the display itself and software controls accessible in Windows For more i
69. ntil all adjustments are made 6 Press the EXIT button again to exit the OSD OSD menus You can access any of these menus in the OSD OSD menu Description Brightness Adjusts the BRIGHTNESS CONTRAST brightness of the computer display Use the lowest atte brightness setting you are Q 88 comfortable with to maximize the A life of the display backlights You may need to readjust 0 100 brightness after the computer display has warmed up Contrast Adjusts the contrast of the computer display v 35 Chapter 3 Getting Started OSD menu Description Preset Adjusts the color COLOR temperature 9300K is bluish white 6500K is reddish white default Red Green Blue Customize the color levels PRESET 9300K 7500K 6500K RED C GREEN BLUE E This menu is unavailable on POSITION some models Vertical position Moves the image up and down 46 ES Horizontal position Moves the image left and right gt Pl You can also use the Auto aS function to configure the vertical v and horizontal position A automatically For more information on the Auto function see External controls on page 34 This menu is unavailable on TRACKING some models Clock Minimizes any vertical bars or stripes visible on the computer display background 111111111111 a The horizontal display size will also change Ji gt Phase Removes any horizontal distortion and clears or sharpens
70. oblem our knowledgeable dedicated customer service department will provide you with fast considerate service We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway computer for years to come Thanks again from all of us at Gateway Gateway Web site Gateway s online support is available 24 hours per day 7 days per week and provides the most current drivers product specifications tutorials and personalized information about your computer Visit the Gateway Support Web site at support gateway com Gateway Web site Ele dt Yer Parotes Took ib O O 2 jo mae Penta 3 Drs tias Step Select your Gatewey product category a 424 e E ld rre Dete MP Pereri Step 2 Select one of the support opoora below My Suppert Gateway Peeenenied Saboct Your Prodirct Mental fete yous PO al raster bo accent rr tuppert te cer Wout a epee oy ongim Love time By AI AA mann pute et ee taes ee Ue MORE vet uoe pE Mrt ezt Sarid innos com EM CRM Se serial 0 eee dd O nd O Em rd ot Me nasari Using Support The Support site is divided into seven major areas Support Home Product Support Downloads Customer Service Upgrade Center Resources Contact Us www gateway com ppt Horne Loros sapaa Reemtoate i Cientos Ketvine egrets Carod rn i pateat ihe Chapter 1 Getting Help Support Home Click Support Home then click Computers
71. om Component KB Mouse Connect button optional Modem jack optional USB ports Audio line out jack Microphone jack PS 2 keyboard port Serial port Monitor VGA in port Power connector Icon Y Y gb X a 9 Back Description Establishes communication between your wireless keyboard wireless mouse and your computer For more information see the Wireless keyboard setup guide Plug a modem cable into this jack For more information see Connecting the modem on page 33 Plug USB Universal Serial Bus devices such as a USB lomega Zip drive printer scanner camera keyboard or mouse into these ports For more information see Installing a printer scanner or other peripheral device on page 38 Plug an external audio output source such as external speakers into this jack Plug a microphone into this jack to record sound Plug a Personal System 2 PS 2 keyboard into this port Plug a serial device into this port For more information see Installing a printer scanner or other peripheral device on page 38 Plug an external video source into this port Plug the power cord into this connector 13 Chapter 2 Checking Out Your Gateway Computer Right side Component PC Card slot IEEE 1394 ports USB ports 14 PC Card slot IEEE 1394 port 4 pin IEEE 1394 port 6 pin USB ports Description Insert a Type or Type Il
72. omputer from a virus by Registering your copy of Norton Internet Security and subscribing to the virus definition update service You received a free limited time subscription to the Norton Internet Security service when you purchased your computer Using the Norton Internet Security program to check files and programs that are attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus Periodically updating the Norton Internet Security program to protect against the latest viruses Making sure the Windows Security Center is configured to provide you with the highest level of protection Help and For more information about protecting your computer against viruses Support click Start then click Help and Support Type the keyword viruses in the Search box search then click the arrow 61 Chapter 6 Maintaining Your Computer To scan for viruses 1 Click Start All Programs Norton Internet Security then click Norton Internet Security Norton Internet Security opens 62 www gateway com Protecting your computer from viruses 3 Click Scan for Viruses Nerten internet Security 5 i J Mueren Bavenet Sens y Scan for Viruses ee Mostra Arete tee Internet Security 4 Cli
73. on page 81 84 Troubleshooting File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key the file cannot be restored To restore deleted files 1 Double click the Recycle Bin icon 2 Right click the file you want to restore then click Restore The file is restored to the place where it was originally deleted from If the Recycle Bin was emptied before you try to restore a file the file cannot be restored Help and For more information about restoring deleted files click Start then Support click Help and Support Type the keyword System Restore in the E Search box search E then click the arrow Hard drive You see an Insufficient disk space error message m Delete unnecessary files from the hard drive using Disk Cleanup For instructions on deleting unnecessary files see Using Disk Cleanup in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Caution All deleted files will be lost when you empty the Recycle Bin A m Save your filesto another drive If the hard driveisfull copy any files not regularly used to backup media then delete them from the hard drive 85 Chapter 8 Troubleshooting Help and For more information about file management click Start then c
74. operation of this equipment If this happens the telephone company will provide advance noticein order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party lineserviceis subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on thelineand briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makesit unlawful for any person to usea computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and timeit is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Canada Industry Canada IC Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out
75. ord modem cable D and network cable before opening the case gt To remove the back panel 1 Turn off your computer and remove the cord cover if installed For more information see Using the cord cover on page 24 2 Following all static electricity discharge precautions disconnect the power cord and all other external cables 3 Press the power button to drain any residual power from your computer 4 Remove the four screws on the back of the computer case Screw __ eee Screw Screw Screw 5 With your hands positioned on each side of the case swing the back panel up and away from the case and set the panel aside 71 Chapter 7 Upgrading Your Computer Closing the case gt To replace the back panel 1 Lay your computer facedown on a towel or other non abrasive surface 2 Hook the back panel s tabs into the notches on the top of the open computer s back then swing the back panel down and press it into place 3 Replace the four screws removed previously 4 Return your computer to an upright position then reconnect the external cables and power cord 72 www gateway com Replacing the hard drive Replacing the hard drive Usethis procedure to replace the hard drive The photographs in this procedure show the Profile 5 Although the cable connections for the Profile 5 5 are different the procedure is the same Tips Tricks For more stability place your computer face down to perform this
76. peakers turn the knob on the front of the speakers OR Use the mute and volume control buttons on the multifunction or wireless keyboard For more information see Using the keyboard on page 27 Tips Tricks For instructions on how to adjust the volume in Windows see Adjusting the Volume in Using Your Computer which has been ey included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 26 Using the keyboard Using the keyboard Standard keyboard This keyboard is the basic model of keyboard available with your computer Your keyboard s appearance may vary Function keys Navigation keys Indicators Press these keys Function keys Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad Windows keys Application Directional Numeric ey keys keypad To Start program actions Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Open the Windows Start menu These keys can also be used in combination with other keys to open utilities l
77. pt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time Parallel and serial port devices are not plug and play See the device documentation for detailed information and installation instructions Help and For more information about installing peripheral devices click Start Support then click Help and Support Type the keyword installing devices E in the Search box search g then click the arrow Chapter 4 Using Drives and Ports e Using the diskette drive e Using the memory card reader e Using CD or DVD drives e Using aPC Card 39 Chapter 4 Using Drives and Ports Using the diskette drive The optional diskette drive uses 3 5 inch diskettes sometimes called floppy disks Diskettes are useful for storing files or transferring files to another computer it Diskette drive Diskette Diskette activity light slot eject button To use a diskette 1 Insert the diskette into the diskette drive with the label facing up 2 To access a file on the diskette click Start then click My Computer Double click the diskette drive letter for example the A drive then double click the file name 3 To remove the diskette make sure that the drive activity light is off then press the diskette eject button 40 Using the memory card reader Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera
78. quickly discover and use the many features of your Gateway computer gt To start Help and Support m Click Start then click Help and Support Help and Support opens Ask for assistance Pick a task eee ted ante he a ont eee Seater berets Did you know You can find help information by clicking a link performing a search or browsing the index www gateway com 5 Chapter 1 Getting Help Searching foratopic To search for atopic in Help and Support type a word or phrase keyword in the Search box located at the top of any Help and Support screen then click the arrow button For each search you receive the following search result types m Suggested Topics These topics are located in Help and Support and are relevant to your search topic m Full text Search Matches These topics are located in Help and Support and contain the words you entered in the Search box m Microsoft Knowledge Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list of your search results click the results header for the type of results you want to view To view a topic click the topic name in the Search Results list BigFix Your computer may include BigFix BigFix monitors your computer for problems and conflicts It automatically gathers information about the latest bugs security a
79. re attached to copper pins in the same order same colors left to right For a crossover cable the wires on each connector are attached to the copper pins in a different order different colors left to right Setting up a network using a router 56 If you are setting up a network for more than two computers and you will be connecting your network to a high speed Broadband Internet connection cable or DSL modem we recommend the use of a router A router lets you access the Internet connection from any network computer The router can assign IP addresses to the computers on the network and can provide firewall protection for your network as well In addition to a router you need a straight through cable for each computer you want to connect to the network XQ Cable DSL modem Router WAN port www gateway com Testing your network Configuring your router After you have named your computers and set up TCP IP on them you can configure your router using your Web browser Check your router documentation for information about installing it and setting network security Testing your network Now that your home network is set up log onto one of your computers and access a favorite Internet Web site If you are unable to connect to the Internet Run the New Connection Wizard Check all physical cable connections Compare the status lights on the front of the router with the patterns described in the router
80. ry or region See the Before calling Gateway Customer label on the front of your Care on page 96 before calling computer Sales Get information about available 800 846 2000 US accounting and systems pricing orders billing 888 387 7752 Canada warranty statements warranty service or other non technical issues 97 Chapter 8 Troubleshooting Self help If you have how to questions about using your Gateway supplied hardware or software see the following resources m The printed or online documentation that came with your hardware or software In many cases additional product information and online documentation for Gateway supplied hardware can be found in our Web site s Documentation Library m This user guide and the Using Your Computer guide m The software publisher s Web site Help and For more how to information about Windows click Start then click Support Help and Support Type the keyword practice in the Search box 9 Search then click the arrow Tutoring Answers by Gateway is a fee based telephone service that provides answers to all of your How do questions on Gateway computers For more information go to www gateway com answers Training Gateway provides the following computer based training Resource Service description For more information Gateway Learning A variety of courses and tutorials www gateway com training Libraries are available on CD Select from several eas
81. se or low line levels 89 Chapter 8 Troubleshooting 90 m Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone service m Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to the Internet m ThelSP may be having technical difficulties Contact your ISP for technical support m Seeif the modem works with a different communications program The problem may be with just one program m Review the troubleshooting information under Internet on page 86 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your computer has a v 90 modem the speed at which you can upload send data is limited to 33 6K If your computer has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your computer m
82. see Creating CDs and DVDs on page 45 If you need to back up your entire system you probably need a tape backup TBU drive TBU drives like tape recorders use magnetic tape cartridges to store data Tape drive cartridges can store 2 GB 20 GB 40 GB 130 GB or more of data If you want to increase your internal storage space try replacing your existing hard drive with a larger drive USB flash drive Use a USB flash drive for storing files or transferring files to another computer Uninterruptible power supplies A standby uninterruptible power supply UPS protects your computer from data loss during a total power failure A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly A UPS may also provide protection from power surges Chapter 3 Getting Started e Using your computer safely e Protecting your computer from power source problems e Turning your computer on and off e Adjusting the volume e Using the keyboard and the mouse e Using the computer display e Installing peripheral devices 17 Chapter 3 Getting Started Working safely Before using your computer read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain Top of screen is not higher than eye level Screen is perpendicular to Hands and your line of sight arms are parallel to
83. sure of a CD or DVD drive EPA ENERGY STAR Asan ENERGY STAR Partner Gateway has determined that this product meets the EN ERGY STAR guidelines for energy efficiency Environmental information The product you have purchased contains extracted natural resourcesthat have been used in the manufacturing process This product may contain substances known to be hazardous to the environment orto human health To prevent releases of harmful substances into the environment and to maximize the use of our natural resources Gateway provides the following information on how you can responsibly recycle or reuse most of the materialsin your end of life product Waste Electrical and Electronic Equipment commonly known as WEEE should never be disposed of in the municipal waste stream residential garbage collection The Crossed Out Waste Bin label affixed to this product is your reminder to dispose of your end of life product properly Substances such as glass plastics and certain chemical compounds are highly recoverable recyclable and reusable You can do your part for the environment by following these simple steps When your electrical or electronic equipment is no longer useful to you take it back to your local or regional waste collection administration for recycling In somecases your end of life product may be traded in for credit towards the purchase of new Gateway equipment Call Gateway to
84. tached to the router are all of your computers or Ethernet ready devices Also connected to the router is a cable or DSL modem that provides access to the Internet 50 Cable DSL modem Router Introduction to Networking Equipment you need for a router based Ethernet network For an Ethernet network you need Tips Tricks Two or more computers with Ethernet jacks One router One broadband Internet connection optional Ethernet cables connecting all of the network equipment Important m tl For best results all Ethernet components should be either standard Ethernet 10 Mbps Fast Ethernet 100 Mbps or 10 100 or Gigabit Ethernet 1000 Mbps or 10 100 1000 A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component When buying your router be sure the model includes everything your network needs including Internet security features such as a firewall to protect your network from unwanted intruders 4 port switch to eliminate the need for additional network hardware DHCP server dynamic IP address assignment to automatically configure network and IP addresses www gateway com 51 Chapter 5 Networking Your Computer Creating an Ethernet network Making sure your broadband connection works Before you change anything about your home setup make sure that your broadband connection is working correctly To test the conn
85. te See the troubleshooting section of this chapter Warning To avoid bodily injury do not attempt to troubleshoot your computer problem if D Power cords or plugs are damaged Liquid has been spilled into your computer Your computer was dropped The case was damaged Instead unplug your computer and contact a qualified computer technician Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error messages and the steps you have taken Make sure that your computer is nearby at the time of your call The technician may have you follow troubleshooting steps Telephone support Telephone numbers Gateway offers a wide range of customer service Customer Care and information services Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800 846 2118 keypad to find answers to common problems US and Canada Telephone numbers You can access the following services through your telephone to get answers to your questions Resource Service description How to reach Answers by Get tutorial assistance for hardware www gateway com answers Gateway and software issues This is a fee based service Gateway Talk to a Gateway Customer Care Gateway Customer Care Customer Care representative about a non tutorial telephone numbers vary by technical support question See count
86. the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the display or shine directly into your eyes m Position the computer desk and display so you can avoid glare on your screen and light shining directly into your eyes Reduce glare by installing shades or curtains on windows and by installing a glare screen filter on your display Usesoft indirect lighting in your work area Do not use your computer in a dark room m Avoid focusing your eyes on your computer screen for long periods of time Look away from your computer occasionally and try to focus on distant objects 1 8 www gateway com Working safely Setting up your computer desk and chair When you are setting up your computer desk and chair make sure that the desk is the appropriate height and the chair helps you maintain good posture m Select a flat surface for your computer desk m Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse If the desk is not adjustable or is too tall consider using a keyboard drawer m Usean adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed m Position your chair so the keyboard is at or slightly below the level of your elbow This position lets your shoulders relax while you type m Adjust the chair height adjust the forward tilt of the se
87. tify your drivetype see Identifying drive types on page 43 Make sure that the disc label is facing up then try again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD drive Shut down and restart your computer Clean the disc For more information see Cleaning CDs or DVDs on page 66 Reinstall the device driver Make sure that the DVD program has been installed on your computer DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your computer s delivery address The regional code for the United States and Canadais 1 The regional code for Mexico is 4 Your DVD drive s regional code must match the regional code for the disc The regional code for the disc is on the disc disc documentation or disc packaging If the DVD movie does not play the disc s regional code and your DVD drive s regional code may not match Computer 82 The computer will not start Make sure that the power cord is connected to an AC power source and your computer is turned on Troubleshooting Diskette drive The diskette drive is not recognized m Shut down and restart your computer You cannot save a file to diskette or you see the message disk is full or writ
88. ting in the Search box search then 2 click the arrow The modem isnoisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshakingisa digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume gt To turn down the modem volume 1 oF W ND Click Start then click Control Panel The Control Pand window opens If your Control Panel isin Category View click Printers and Other Hardware Click the Phone and Modem Options icon then click the Modems tab Click the modem you want to adjust then click Properties Click the Modem tab then adjust the Speaker volume control Click OK twice to close the Phone and Modem Options dialog box 91 Chapter 8 Troubleshooting Mouse The mouse does not work m Make sure that the mouse cable is plugged in correctly m Shut down and restart your computer m Remove all extension cables and switch boxes m Try a mouse you know is working to make sure that the mouse port works The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy m If you havean optical mouse clean the mo
89. tors See indicators application key 27 28 30 arrow keys 27 28 31 audio audio in jack 12 13 audio out jack 13 line in jack 12 13 line out 13 muting 26 29 See also sound audio CD See CD audio in jack 12 13 audio out jack 13 B brightness 35 broadband connection 33 52 jack 12 buttons special function 30 C cable modem 33 50 56 jack 12 Caps Lock indicator 27 28 cards See also PC Card slots 41 troubleshooting memory card 88 types of memory cards supported 41 using memory card 42 case closing 72 opening 71 CD cleaning 66 controlling play with keyboard 29 inserting 44 playing audio 45 recording 45 troubleshooting 81 CD drive identifying 43 locating 10 troubleshooting 81 using 43 cellular phone memory cards 41 Certificate of Authenticity 15 cleaning audio CD 66 case 64 CD 66 computer exterior 64 computer screen 65 DVD 66 keyboard 64 LCD panel 65 mouse 65 screen 65 clicking 32 closing computer case 72 unresponsive program 23 color 36 computer display adjusting settings 34 controls 10 34 on screen display 10 34 computers naming 52 configuring router 57 TCP IP protocol 53 connecting modem 33 to Ethernet 12 to Ethernet network 33 to Internet 12 33 to network 12 33 105 See also connections connections audio in 12 13 audio out 13 digital camera 13 14 38 digital video camera 14 38 Ethernet 12 33 external audio 12 13 Firewire 14 38 headphones 10 Link 14 38 IE
90. u shut down your computer the power turns off but some electrical current still flows through your computer To avoid possible D injury from electrical shock unplug the power cord and modem cable from the wall outlets Always turn off your computer and other peripherals before cleaning any components Use a damp lint free cloth to clean your computer and other parts of your system Do not use abrasive or solvent cleaners because they can damage the finish on components Your computer is cooled by air circulated through the vents on the case so keep the vents free of dust With your computer turned off and unplugged brush the dust away from thevents with a damp cloth Becareful not to drip any water into the vents Do not attempt to clean dust from the inside of your computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys If you spill liquid on the keyboard turn off your computer and turn the keyboard upside down Let the liquid drain then let the keyboard dry before trying to use it again If the keyboard does not work after it dries you may need to replace it 64 Cleaning your computer Cleaning the computer display Use a soft cloth and water to clean the display Squirt a little water on the cloth never directly on the screen and wipe the screen with the cloth Caution A flat panel disp
91. up in the Workgroup box Use a workgroup name of up to 15 characters with no blank spaces The workgroup name must be the same for all computers in your network workgroup and the name must be different than any computer name on your network 7 Click OK to close the Computer Name Changes dialog box Configuring the TCP IP protocol A networking protocol is a language computers use to talk to each other One of several available protocols must be set up on each computer you plan to use on your network We recommend you use the Transmission Control Protocol Internet Protocol TCP IP which is widely accepted and compatible for local area networks LANs as well as for Internet communications When networking is set up in Windows XP TCP IP is automatically installed as the default protocol Terms you should know DHCP Dynamic Host Configuration Protocol DHCP lets a router temporarily assign an IP address to a computer on the network IP Address Internet Protocol IP address isa number that uniquely identifies a computer on the network Subnet Mask Subnet mask is a number that identifies what subnetwork the computer is located on This number will be the same on all computers on a home network Using a DHCP server In order to use the TCP IP protocol on each computer with a router you must set the protocol to Obtain an IP address from a DHCP server To use a DHCP server 1 Click Start then click Control Panel T
92. use by wiping the bottom with a clean damp cloth Make sure that the optical sensor is clean and free of debris m If you have an optical mouse use it on a patterned flat surface The mouse does not perform well on glossy surfaces such as glass or some desktops m f you have a trackball mouse see Cleaning the mouse on page 65 Networks 92 You cannot see the other computers on your network m Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer Make sure that the other end is plugged into a router or cable or DSL modem m Make sure that all computers are plugged into a powered electrical outlet and turned on m Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more information see the documentation that came with your router m Make sure that all computers on your network have the same workgroup name a Make sure that all computers are using the same Subnet Mask m If you assigned IP addresses to the computers make sure that all computers have different IP addresses For home networks IP addresses should be 192 168 N N where N is a number you assign between O and 254 The first N should be the same for all computers on your network and the second N should be different for all computers on your network Troubleshooting Your Ethernet network is running slower than you expect m f your Ethern
93. y card m Wait for the media reader activity indicator to stop blinking then pull the media out of the slot Caution Do not remove the media or turn off the computer while the media reader activity indicator is blinking You could lose data Also remove A the media from the reader before you turn off the computer Important Do not use the remove hardware icon in the taskbar to remove the memory card If you use the remove hardware icon your A computer will not recognize your memory card reader until you restart the computer 42 www gateway com Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features Identifying drivetypes Your Gateway computer may contain one of the following drive types Look on the front of the drive for one or more of the following logos If your drive has this logo This is your drive type Use your drive for COMPARE CD drive Installing programs playing audio CDs and fl accessing data COMPACT g CD RW drive Installing programs playing audio CDs a ES accessing data and creating CDs Rewritable compact g DVD CD RW drive Installing programs playing audio CDs St DVD accessing data creating CDs and playing Gams rom DVDs DVD drive Installing programs playing audio CDs DVD playing DVDs and accessing data ROM DVD RW Installing programs playing audio CDs playing DVDs accessing data creating CDs PyR mentada a
94. y then click Gateway Documentation 45 Chapter 4 Using Drives and Ports Adding and removing PC Cards Your computer has one PC Card slot also known as a PCMCIA card slot This slot accepts Typel and Typell PC Cards You do not need to restart your computer when changing most cards because your computer supports hot swapping Hot swapping means that you can insert aPC Card while your computer is running If the PC Card does not work after hot swapping see the PC Card manufacturer s documentation for further information Adding aPC Card To insert a PC Card m Push the card firmly into the PC Card slot with the label side facing the front of your computer until the outer edge of the card is flush with the side of your computer 46 Adding and removing PC Cards Removing a PC Card To remove a PC Card 1 Click the remove hardware 2 icon in the taskbar then select the PC Card name and click Stop OR Turn off your computer Important If the remove hardware icon does not appear on the taskbar click the WA show hidden icons button 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again 47 Chapter 4 Using Drives and Ports 48 www gateway com Chapter 5 Networking Your Computer e Introducing networking e Creating an Ethernet network e Testing your network e Troubleshooting your Ethernet network 49 Chapt
95. y to use learning libraries Online Training More than 450 online courses are www learnwithgateway com from Learn With available from Gateway Learn With Gateway All you have to do is go online and log in You select the subject matter and the learning format self paced tutorials or virtual classrooms all from the comfort of your computer 98 Appendix A Safety Regulatory and Legal Information e Safety information e Regulatory statements e Notices 99 Appendix A Safety Regulatory and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it isimportant that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury D and damage to your Gateway system Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not usethis product near water or a heat source such asa radiator Set up thesystem on astable work surface Theproduct should be operated only from thetype of power source indicated on the rating label f your computer has a voltage selector switch make sure that the switch isin the proper posit

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