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Gateway E-6300 User's Manual

1. 00 0 c eens 20 Starting your computer l issssssseesll hn 21 Waking up your computer sslssselse eR RI n 22 Turning off your computer 0 0 sasa taa n rr 22 Restarting rebooting your computer 0000s eee eee 23 Using ihe keyboard ose eR eR eed aes BE eee ee uS 24 Standard keyboard 0 cece tte 24 Multifunction keyboard 0 0 cece II I 25 Adjusting the volume s sirs tiisa ce eee 27 Configuring the audio jacks 0 0 eee teeta 28 Connecting the modem ssssesseee en 29 Connecting to a wired Ethernet network llle 29 Installing a printer scanner or other peripheral device llle 30 4 Using Drives and Ports sseeeeees esee 31 Using the diskette drive 20 0 cc ee nen 32 Using the Zip drive i sse eR E eum ode eee Va Le ES Gee a ea DERE 33 Using the memory card reader 0 eet eee 34 Memory card types eaaa a a AA EA ee rn 34 Inserting a memory Card anI aae e a e e 34 Using the CD or DVD drive zeszacieisezerireres nekaemnkErererwdbtxmauu ended 36 Identifying drive types 2 ketene teens 36 Inserting a CD or DVD 5 e Li pero pay um Pbi poe D pb a Delegates 37 Playing a CD serere tt tst ett vicente uere Pesci a tee ates eue 37 Playing exDVD o issue esatta eH EUH EVIXNBAMITEING ELS 38 Creating CDs and DVDs 0 0 cece rn 38 Maintaining Your Computer
2. 1 Automatic LiveUpdate Off Run LiveUpdate 3 symantec ro AntiVirus 41 2 Click Scan for Viruses Norton AntiVirus 7 7 gt Help amp CP iveupdate is Support Norton AntiVius Scan for Viruses Status Task Schedule Scan for Viruses 4 2 Scan my computer Scan all removable drives Reports SR Scan all floppy disks Scan drives Scan folders Scan files Actions Schedule Task Scan New Schedule 9 symantec AntiVirus Scan 3 Click the type of scan you want to make in the Scan for Viruses area then under Actions click Scan gt To remove a virus 1 If Norton AntiVirus finds a virus follow all on screen instructions to removethe virus 2 Turn off your computer and leave it off for at least 30 seconds 3 Turn on your computer and rescan for the virus 42 www gateway com Q8 To update Norton Antivirus Tips amp Tricks You received a free limited time subscription to the Norton AntiVirus service when you purchased your computer To update Norton vy AntiVirus after the free subscription period you must extend your subscription 1 Make sure that you are connected to the Internet 2 Click Start All Programs Norton AntiVirus then click LiveUpdate Norton AntiVirus The LiveUpdate wizard opens 3 Follow the on screen instructions to update your Norton AntiVirus program with the latest virus protection files 4 When the prog
3. You see an Unable to locate host message and are unable to browse the Internet This problem can occur when you have typed a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical difficulties Double check the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web sitetakestoo long Many factors can affect Internet performance m The condition of the telephone lines in your residence or at your local telephone service m The condition of the Internet computers to which you connect and the number of Users accessing those computers The complexity of graphics and multimedia on Web pages m Having multiple Web browsers open performing multiple downloads and having multiple programs open on your computer People are sending you e mail messages but you have not received any mail m Click the receive button in your e mail program m Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard The keyboard does not work m Makesurethat the keyboard cable is plugged in correctly For more information see the poster that came with your computer Remove all extension cables and switch boxes m Clean the keybo
4. P To check the signal strength of your wireless Ethernet network 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 3 Right click Wireless Network Connection then click Status The W irdess Network Connection Status dialog box opens The meter shows the signal strength for wireless Ethernet networking on your computer if other computers with the same network name are within range of your computer 5 Wireless Network Connection Status EAER General Support Connection Status Connected to linksys Duration 00 02 58 Speed 11 0 Mbps Signal Strength T alll Activity Received Packets 73 4 Disable View Wireless Networks You arein a wireless network you can see the network but cannot communicate send files print or getto the Web m If WEP is used by your access point go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys You are in a wireless network but no available networks are listed in the Windows XP Wireless Networking utility m If the network you are attempting to access does not broadcast its SSID you need to request the SSID from the administrator and add that network
5. To adjust the overall volume level using hardware controls m f you are using external speakers turn the knob on the front of the speakers OR Use the mute and volume control buttons on the keyboard Tips amp Tricks For instructions on how to adjust the volume in Windows see Y Adjusting the Volume in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation 27 Configuring the audio jacks If the back of your computer has five audio jacks they are universal jacks This means that they can be used for more than one purpose For example the blue jack on the computer can be a stereo in jack or a stereo out jack For more information on how each jack can be used see Back on page 10 To usethe audio jacks for something other than the default audio device you need to configure the audio jacks To configure the audio jacks 28 1 Connect your audio device s to the computer audio jack s 2 Click Start then click Control Panel The Control Pane window opens If your Control Panel isin Category View click Sounds Speech and Audio Devices Click Double click Sounds and Audio Devices then click Advanced under Speaker Settings The Advanced Audio Properties dialog box opens OR If your computer has the Realtek Sound Effect Manager installed double click the Sound Effect Manager icon on the taskbar The Realtek dialog box opens
6. 3 Find the memory module banks on your system board 53 4 f you are removing a DIMM from the memory module bank gently pull the plastic tabs away from the sides of the memory module and remove it OR If you are adding a DIMM to an empty memory module bank gently pull the plastic tabs away from the sides of the memory module bank 5 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank The tabs on the sides of the memory module should securethe memory module automatically When the moduleis secure you hear a click 6 Replace the side panel by following the instructions in Replacing the side panel on page 51 f Return your computer to its upright position co Reconnect the cables and the power cord Turn on your computer Windows starts and the Windows desktop appears 10 Click Start Control Panel then click Performance and Maintenance if in Category view Click Double click System The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab 54 www gateway com Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer replace the system battery Use a battery of the same size and voltage as the original battery that was in your computer Warning Danger of explosion i
7. Luuuueeseseeeeeseeerees 39 Caring for your computer 00 00 ccc hh 40 Updating Windows ssesees eR RR RI Ih I e en 40 Protecting your computer from viruses l lsee e 41 Cleaning your computer 000 ccc rhe 43 Cleaning the exterior 0 0 0 ccc teens 43 Cleaning the keyboard 0 0 cece eect eee 44 Cleaning the monitor 0 0 cece hh 44 Cleaning the mouse 0 cette 44 Cleaning CDs or DVDs 0 00 46 Restoring your system 0 0 rr 46 Preventing static electricity discharge 00 e ee eae 47 Opening the case 0 ete 48 Removing the side panel 0 cece teens 48 Removing the front bezel 0 cee teens 50 Closing the Case i ss ree Dp DES grues Rae Nel pafa pad bea date Me De ee 51 Replacing the side panel lslssllseeeele Ih 51 Replacing the front bezel illiielsseeeel ee 52 Installing memory elleeeeee RR RR IRI I RR HA hn 53 Replacing the system battery 0 0 0 e 55 Troubleshooting 2 ox ee eS ee ee 57 Safety guidelines 32 vex oases als xn ue eR NER ean es Pee Reed Be 58 FIrSUSLODS necne AEE a v ER RET a eda ce tx Rd Rus e SGN Rx 58 Troublesliootihg sucuseissreerieteniserteCiterv4sptriueedcz etienrbemunsgiese 59 Add Cards esye etu reet Re Dco e e ene eee aeo Wie ere aed o dos e ado 59 AUGIO oo ntis a e r A te t dE LU Mu Che tug rer 59 Battety o re SERE eR Lepide ue eo
8. 3 Configure the audio jacks for your speaker setup Connecting the modem Your computer has a built in 56K modem that you can use to connect to a standard telephone line Warning To reduce the risk of fire use only No 26 AWG or larger n telecommunications line cord P To connect the modem 1 Insert one end of the modem cable into the modem jack El on the back of your computer 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start your computer then start your communications program Connecting to a wired Ethernet network Your computer has a network jack that you can useto connect to a 10 100 wired Ethernet network Important Your computer is equipped with a built in Ethernet port For information about setting up a wired or wireless Ethernet network see Networking Your Computer on page 75 To connect to a wired Ethernet network 1 Insert one end of the network cable into the network jack mu on the back of your computer 2 Insert the other end of the network cable into a network jack 29 Tips amp Tricks You can use your computer s Ethernet jack for more than just networking Many broadband Internet connections such as cable Vy modems and DSL modems connect to your computer s Ethernet jack For more information see Using the Internet in Using Your Computer which has been included on your hard drive To access this gui
9. Internet Connection How do you want to connect to the Intemet Connect using a dial up modem This type of connection uses a modem and a regular or ISDN phone line C Connect using a broadband connection that requires a user name and password This is a high speed connection using either a DSL or cable modem Your ISP may referto this type of connection as PPPoE Qi This is a high speed connection using either a cable modem DSL or LAN connection It is always active and doesnt require you to sign in 8 Click the type of Internet connection you are setting up then click Next 9 Click Finish 10 Repeat this procedure for each computer on your network Go to Accessing the Internet on page 103 102 www gateway com Accessing the Internet To access the Internet from your computer 1 Make sure that the router or access point is turned on 2 Open Internet Explorer and browse the Internet Sharing drives and printers With a network you can share drives for example hard drives diskette drives and CD or DVD drives and printers among the computers connected to the network After the drives and printers on each network computer are shared you can access them as though they were attached directly to your computer Then you can m View a network drive m Open and copy files stored on other network computers m Print documents on network printers Important To share a printer among the network computer
10. all computers on your network must use the same WEP encryption See the documentation that came with your access point on how to use WEP encryption WAN Connection Type If your ISP assigns you a different IP address each time you logon click Obtain an IP Address Automatically If your ISP requires a fixed IP address click Static IP then type the values provided by your ISP Click Apply then click Continue to save the settings If you temporarily connected a computer to the access point router in Step 6 disconnect it Reset the power on your cable or DSL modem Restart all of your computers on the network To connect to the access point see Connecting to an access point network on page 91 Connecting to an access point network After you haveset up your wireless access point you need to set up thenetwork connection on your computers To connect to an access point wireless Ethernet network 1 Before connecting to an access point you must turn on the wireless Ethernet emitter by clicking Start then clicking Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 3 Right click the Wireless Network Connection icon then click View available wireless networks The Choose a wireless network window opens Wireles
11. jacks on page 28 Plug a 10 100 Ethernet network cable or a device such as a DSL or cable modem for a broadband Internet connection into this jack For more information see Learning about the Internet in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Plug a parallel device such as a printer into this port For more information see Installing a printer scanner or other peripheral device on page 30 Plug a Personal System 29 PS 2 keyboard into this port Plug a standard S Video cable into this optional jack Plug the other end of the cable into an S Video jack on a television Plug a telephone cable into this jack Plug the power cord into this connector 11 Component Audio input Line in jack blue OR Side speaker jack Headphone analog speakers jack green OR Front speakers jack Microphone jack red or pink Center subwoofer jack orange optional USB ports Monitor port Serial port Icon G RNY 3 BM e Description If the back of your computer has five audio jacks this jack is user configurable for one of the following Stereo in plug an external audio input source such as a stereo into this jack so you can record sound on your computer Default Stereo out plug your side left and right speakers into this jack If the back of your computer has th
12. 29 monitor 12 mouse 9 12 13 network 11 29 parallel 11 122 power 11 power cord 11 printer 9 11 12 PS 2 keyboard 11 PS 2 mouse 13 rear speakers 11 scanner 9 12 serial 12 side speaker 12 subwoofer 12 S Video TV out 11 telephone 11 universal 28 73 USB 9 12 video camera 9 Zip drive 9 12 copying files across network 107 D default printer 72 DHCP 86 digital camera locating serial port 12 locating USB port 9 12 digital video camera locating IEEE 1394 port 9 DIMM See memory directional keys 24 25 diskette troubleshooting 61 diskette drive identifying 32 troubleshooting 61 using 32 display troubleshooting 62 documentation help 2 Help and Support 2 online help 4 Using Your Computer 3 domain name 90 98 drives CD 9 36 diskette 32 DVD 9 36 identifying drive types 36 mapping network 106 recordable CD 9 36 recordable DVD 9 36 sharing 76 103 troubleshooting 59 61 62 63 types 36 Zip 9 33 DSL modem 30 79 83 89 96 connecting 11 DVD cleaning 46 controlling play with keyboard 25 drive 36 inserting 37 playing 38 recording 38 troubleshooting 59 DVD drive identifying 36 locating drive 9 troubleshooting 59 62 using 36 DVD CD drive See DVD drive Dynamic Host Configuration Protocol 86 E electrostatic discharge ESD 47 e mail button 26 entering IP address 86 subnet mask 86 ergonomics 18 eSupport 14 Ethernet connecting 29 installing cards 84 installing drive
13. DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device Example router based wired Ethernet network The following is an example of a wired Ethernet network The network is made up of a router a cable or DSL modem your computers and cables connecting each of these components The router isthe central control point for the network Attached to the router are all of your computers or Ethernet ready devices Also connected to the router is a cable or DSL modem that provides access to the Internet Cable DSL modem b Router A umm Tips amp Tricks To add the ability to access a wireless Ethernet network to your wired Ethernet network connect an access point to the router or use a y router that has a built in access point such as the Linksys wireless access point router with 4 port switch For more information about accessing a wireless Ethernet see Using a wireless Ethernet network on page 77 Equipment you need for a router based wired Ethernet network For a wired Ethernet network you need Two or more computers with Ethernet jacks One router One broadband Internet connection optional Ethernet cables connecting all of the network equipment Important For best results all Ethernet components should be either standard Ethernet 10 Mbps Fast Ethernet 100 Mbps or 10 100 or Gigabit n Ethernet 1000 Mbps or 10 100 1000 A mixture of components rated at diff
14. Map Network Drive The Map Network Drive wizard opens 3 Click the arrow button to open the Drive list then click the drive letter you want to map this drive or folder to 4 Click Reconnect at Logon if you want to reconnect to this drive or folder each time you log on to the network 5 Click Finish Opening files across the network Q8 To open files across the network 1 Start the program for the file you want to open 2 Click File then click Open 3 Browse to the network drive that contains the file you want to open 4 Doubleclick the folder containing the file then double click the file 106 Copying files across the network Q8 To copy files across the network 1 2 NO oo 0 Click Start then click My Computer The My Computer window opens Browse to the network drive that contains the file you want to copy Browse to the file you want to copy Click the file Click Edit then click Copy Double click the folder where you want to copy the file to Click Edit then click Paste 107 Printing files acrossthe network Important Before you can print a file across the network you must install the driver for the printer on the computer you are sending the file from n You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer s Web site To print files across the network 1 Open the file you want to print 2 Click File then click
15. Print 3 Click the arrow button to open the printer name list then click the network printer 4 Click OK Connecting to hotspots 108 A hotspot is a high speed wireless Internet access point available in public locations such as airports airline clubs libraries book shops and coffee houses While you are away from your home office hotspots let you send and receive e mail surf Web sites or access your company s network Important If you want to access your company s network through a hotspot contact your network administrator for setup information You will n probably be routed through a VPN connection for maximum security You usually need to sign up to get access through hotspot connections During the sign up process the vendor will provide you with the necessary connection information To access any new network obtain information about the network such as the SSID password key and security settings to use and enter that information See Configuring computer settings for an access point on page 92 for instructions Caution Because hotspots typically do not enable any security measures the data that you are sending and receiving may be vulnerable A Any of the files on your computer that are marked for sharing may be accessible to other users on the network Troubleshooting Your Ethernet network Wired Ethernet network You cannot seethe other computers on your network Make surethat your Ethernet cableis p
16. Start All Programs then click Gateway Documentation m Move the monitor away from sources of electrical interference such as televisions unshielded speakers microwaves fluorescent lights and metal beams or shelves For more information about display types see your monitor and video card documentation Mouse 70 The mouse does not work m Make sure that the mouse cable is plugged in correctly m Shut down and restart your computer m Remove all extension cables and switch boxes m Try a mouse you know is working to make sure that the mouse port works The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy If you have an optical mouse clean the mouse by wiping the bottom with a clean damp cloth Make sure that the optical sensor is clean and free of debris If you have a trackball mouse see Cleaning the mouse on page 44 Networks You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help For more information about setting up a network in your home see Networking Your Computer on page 75 Help and For more information about network troubleshooting click Start then Support click Help and Support Type the keyword network troubleshooting in the Search box Search 3 then click the a
17. Use a computer name of up to 15 characters with no blank spaces Each computer name must be unique on your network All numeric computer names are not allowed Names must contain some letters Type a name for your workgroup in the Workgroup box Use a workgroup name of up to 15 characters with no blank spaces The workgroup name must be the same for all computers in your network workgroup and the name must be different than any computer name on your network Click OK to close the Computer Name Changes dialog box 85 Configuring the TCP IP protocol A networking protocol is a language computers use to talk to each other One of several available protocols must be set up on each computer you plan to use on your network We recommend you use the Transmission Control Protocol Internet Protocol TCP IP which is widely accepted and compatible for local area networks LANs as well as for Internet communications When networking is set up in Windows XP TCP IP is automatically installed asthe default protocol Terms you should know DHCP Dynamic Host Configuration Protocol DHCP lets a router temporarily assign an IP address to a computer on the network IP Address Internet Protocol IP address isa number that uniquely identifies a computer on the network Subnet Mask Subnet mask is a number that identifies what subnetwork the computer is located on This number will be the same on all computers on a home network Using a DHCP
18. WEP network key is provided automatically then leave the check mark selected in The key is provided for me automatically check box 8 Makesurethat the This is a computer to computer ad hoc network wireless access points are not used check box is not selected 9 Click OK to close the Wireless Network Properties dialog box Your network should be running Go to Testing your network on page 99 Help and For more information about configuring a wireless network click Support Start then click Help and Support Type the keyword wireless network in the Search box Search 3 then click the arrow Setting up a wired Ethernet network We recommend using category 5 unshielded twisted pair cable approximately 1 4 in diameter with a thin outer jacket containing eight color coded wires and equipment compatible with this type of cable This type of cable is equipped with RJ 45 connectors like a large telephone jack connector but with eight pins on each end Important Category 5 cables are available in two different types straight through cables used to connect computers to a router and crossover cables n used to connect two computers To determine which type of cable you have hold both ends of the cable with the connectors facing away from you and with the spring clip on the bottom For straight through cable the wires on both connectors are attached to copper pins in the same order same colors left to right For
19. a crossover cable the wires on each connector are attached to the copper pins in a different order different colors left to right Setting up a network using a router 96 If you are setting up a network for more than two computers and you will be connecting your network to a high speed Broadband Internet connection cable or DSL modem we recommend the use of a router A router lets you access the Internet connection from any network computer The router can assign IP addresses to the computers on the network and can provide firewall protection for your network as well In addition to a router you need a straight through cable for each computer you want to connect to the network NN Cable DSL modem Router To set up a network using a router 1 Plugoneend of the power adapter into the AC connector on the router and theother end into a grounded 110V electrical outlet 2 Turn on your computers 3 Plug one end of a straight through network cable into any numbered port on the router except the WAN port The WAN port is used to connect the router to the DSL or cable modem and is identified by a label or a switch Plug the other end of the cable into the network connector on the computer As each computer is connected to therouter thecorresponding green indicator should light on thefront of the router indicating a good connection 4 Repeat Step 3 for each computer on the network www gateway com 97 5 For an I
20. and turn the keyboard upside down Let the liquid drain then let the keyboard dry before trying to use it again If the keyboard does not work after it dries you may need to replace it Cleaning the monitor To clean an LCD or flat panel display monitor use a soft cloth and water to clean the LCD screen Squirt a little water on the cloth never directly on the screen and wipe the screen with the cloth Caution A flat panel display or LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia based A glass cleaners To clean a CRT monitor use a soft cloth and glass cleaner to clean the monitor screen Squirt a little cleaner on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the mouse If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely cleaning the mouse will likely improve its accuracy To clean your optical mouse 44 m Wipe the bottom of the mouse with a damp lint free cloth To clean your trackball mouse 1 Turn the mouse upside down 2 Rotatetheretainingring on the bottom of the mouse counter clockwise then remove the retaining ring and mouse ball 3 Remove any dust lint or dirt from the mouse ball with a soft cloth 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol Mouse rollers 5 Replace the mouse ball and lock the retaining ring
21. computer is operating in an environment such as this the voltage switch should be moved to 230 20 Q8 To set the voltage selection switch m Usea tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position Voltage selection switch Starting your computer To start your computer 1 Connect the cables to your computer See the setup poster for setup instructions 2 Turn on your computer 3 If you are starting your computer for the first time follow the on screen instructions to set up your computer Important Your computer has a built in variable speed fan In addition your computer uses a powerful processor which produces heat Both the n system fan and processor can run at different speeds at times to ensure proper system cooling You may notice an increase in the fan noise when the fan is running at high speed and a decrease in the fan noise when it switches to normal speed 4 Turn on any peripheral devices such as printers or scanners and see the documentation that came with the device for setup instructions 21 Waking up your computer When you have not used your computer for several minutes or have not turned off your computer it may enter a power saving mode called Standby While in Standby the power indicator flashes If your computer isin Standby mode movethe mouse or press the power button to wake it up Tips amp Tricks For more information
22. in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then click Set as Default Printer m Reinstall the printer driver See the guide that came with your printer for instructions on installing the printer driver You see a Printer queue is full error message m Make sure that the printer is not set to work offline P To make sure that the printer is not set to work offline 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to use If the menu shows a check mark next to Use Printer Offline click Use Printer Offline to clear the check mark Help and For more information about printer troubleshooting click Start then Support click Help and Support Type the keyword printer troubleshooter in the Search box Search 3 then click the arrow Wait until files have been printed before sending additional files to the printer If you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory You see a Printeris
23. into place www gateway com 45 Cleaning CDs or DVDs Wipe from the center to the edge not around in a circle using a product made especially for the purpose Restoring your system All programs that were preinstalled on your computer are available on the backup Restore CDsor DVDs that you created or they are available on the hard drive If you need to restore your computer to the original configuration you can restore from the backup Restore CDs or DVDs or you can restore from the backup files located on the hard drive The instructions to use the Restore CDs or DVDs or hard drive backup files are including with the blank CDs or DVDs that came with your computer 46 Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity also known as electrostatic discharge ESD Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer and unplug the power cord and modem and D network cables before opening the case Caution ESD can permanently damage electrostatic discharge sensitive components in your computer Prevent ESD damage by following A ESD guidelines every time you open the computer case Before opening the computer case follow these guidelines m Turn off your computer m Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your computer Warning To prevent risk
24. modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 10 to make sure that the connections have been made correctly Make sure that your computer is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set correctly P To check the dialing properties 66 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Phone and Modem Options icon then click the Dialing Rules tab 3 Click the location from which you are dialing then click Edit 4 Make sure that all settings are correct Help and For more information about dialing properties click Start then click Support Help and Support Type the keyword dialing in the Search box search g then click the arrow Disconnect any answering mac
25. modem diagnostics Q8 To run modem diagnostics 1 Close all open programs 2 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware 3 Click Double click the Phone and Modem Options icon then click the Modems tab A Click your modem then click Properties The M odem Properties dialog box opens 5 Click the Diagnostic tab then click Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has failed to respond the modem did not pass diagnostics Help and For more information about modem troubleshooting click Start then Support click Help and Support Type the keyword modem troubleshooting in the Search box Search 5 then click the arrow The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume P To turn down the modem volume 1 Click Start then click Control Panel The Control Pand window opens If your Contro
26. of electric shock do not insert any object into the vent D holes of the power supply m Touch a bare metal surface on the back of the computer m Unplug the power cord and the modem and network cables Before working with computer components follow these guidelines Avoid static causing surfaces such as carpeted floors plastic and packing foam m Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection m Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion cards or components over any surface 47 Opening the case Your computer case provides easy access to internal components Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer then unplug the power cord modem cable D and network cable before opening the case Removing the side panel To remove the side panel 1 Follow the instructions in Preventing static electricity discharge on page 47 2 Shut down your computer then disconnect the power cord and modem network and all peripheral device cables 3 Press the power button to drain any residual power from your computer 4 Remove the thumbscrew from the side panel cover For the location of the thumbscrew
27. server In order to use the TCP IP protocol on each computer with a router or access point router you must set the protocol to Obtain an IP address from a DHCP server To use a DHCP server 86 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 3 Right click Local Area Connection then click Properties The Local Area Connection Properties dialog box opens OR If you do not havea LAN connection setup click Create a new connection and follow the instructions in the New Connection Wizard 4 Local Area Connection Properties General Authentication Advanced Connect using E9 Intel R PRO 100 VE Network Connection This connection uses the following items M E Client for Microsoft Networks Brie and Printer Sharing for Microsoft Networks Intemet Protocol TCP IP escription Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected OK Jl Cancel 4 Click to select the Internet Protocol TCP IP check box in the This connection uses the following items list If you do not see TCP IP drag the scroll bar to
28. to open utilities like F Search utility R Run utility and E Explorer utility Access shortcut menus and help assistants in Windows Move the cursor up down right or left Use these keys to type numbers when the numeric keypad NUM LOCK is turned on www gateway com 25 Special function buttons Previous Stop Play Pause un 9026 Next Volume down Mute Help Search Volume up My Documents E mail Internet Special function buttons Icons Press to Previous M Return to the previous CD track or DVD chapter Play Pause gt Start or pause the play of the CD or DVD Stop E Stop the play of CD or DVD Next pI Move to the next CD track or DVD chapter Volume down Decrease the volume Volume up Increase the volume Opens the My Documents folder You can customize this button to open another program My Documents p Mute Turn off all sound EA Open online help You can customize this button to open another program Help Open your e mail program You can customize this button to open another program E mail Open online search You can customize this button to lt Search pe open another program 3 Open your Web browser You can customize this button to open another program Internet 26 www gateway com Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer
29. with your system www gateway com Identifying your computer You can find your computer s serial number on a label on the side of the computer case gt gy Cateway o Online Support Tech Support Hours Tech Support Phone www gateway com 5 www gateway com Chapter 2 Checking Out Your Gateway Computer Identifying features Locating your computer model and serial number Locating the M icrosoft Certificate of Authenticity Locatingthe specificationsfor your computer Purchasing accessories Front Your computer includes the following components DVD CD drive DVD CD drive optional Zip drive or memory card reader optional Diskette drive optional Power button Power indicator USB or IEEE 1394 ports optional Headphone jack Microphone jack 8 www gateway com Component DVD CD drive Power button Power indicator USB ports IEEE 1394 ports optional Zip drive Memory card reader optional Diskette drive optional Headphone jack Microphone jack Icon Kop D Description Use this drive to listen to audio CDs install games and programs watch DVDs and store large files onto recordable discs depending on drive type This drive may be a CD recordable CD DVD or recordable DVD drive To identify your drive type and for more information about your drive see Identifying drive types on page 36 Press this button to turn the power o
30. 1 passwords 71 power 71 printer 71 safety guidelines 58 screen 69 screen resolution 69 Web site connection speed 64 turning off computer 9 22 23 turning on computer 9 21 TV out S Video out jack 11 U uninterruptible power supply UPS 16 20 updating device drivers 40 Norton AntiVirus 41 Windows 40 UPS 16 20 USB port 9 12 30 V video playing 38 streaming 76 S Video out jack 11 video file streaming 76 viewing shared drives and folders 105 virus protecting against 41 removing with Norton AntiVirus 41 voltage switch 11 21 volume adjusting 26 27 adjusting modem 68 buttons 26 controls 26 27 muting 26 27 troubleshooting 73 WwW WAN IP Address 90 98 Web browser button 26 Windows file and printer sharing 103 127 New Connection Wizard 100 Product Key Code 14 Windows key 24 25 Windows M edia Player 38 Windows Update 40 wired Ethernet equipment needed 83 example 83 setting up 96 troubleshooting 109 using 82 wireless Ethernet equipment needed 80 example 79 frequency 78 speed 78 troubleshooting 110 using 77 workgroup naming 85 working safely 18 Z Zip drive 15 identifying 33 locating drive 8 using 33 128 NSK DWL E6300 USR GDE RO 8 04 9528609
31. Gateway User Guide Gateway E 6300 Contents 1 Getting Help ut eee eee IER 1 Help and Support riu e thks yas EE ERRARE e geek td 2 Searching fora toplC xc tented gets ha ek bee XW XR Y RR De ee 3 Using Your Computer guide 00 00 cette teens 3 Online helpis oen metri ke Rete deen eue T i amides PCR MIC WERL qu May eaten 4 Gateway contact information 0 000 cee s 4 Identifying your computer ssseeeeee eR RR I rs 5 2 Checking Out Your Gateway Computer 7 Bp P 8 Back soon eadpeettte gale iR ee FU ANUS eR p rax eei bee AMETE DAS SE Fs 10 Locating your serial number sss 13 Microsoft Certificate of Authenticity llli esee 14 Finding your specifications else IRI III 14 ACCESSOS Leine uixaleinE us hk eiu ddan posi E e ERAS I e wh Gis Ph Ro EORR 15 3 Getting Stared eft Gt IUE ML MELLE LLLI Ud 17 Working safely llsulleeellleelleeel hh rn 18 Reducing eye strain seess rete ruse apa unek nes 18 Setting up your computer desk and chair naana aaeeea 19 Setting up your computer and computer accessories llllls sess 19 Sitting at your computer llllsslseesell rh 19 Avoiding discomfort and injury from repetitive strain llle 20 Protecting from power source problems 0 0000 eee eee eee eee 20 Checking the voltage selection
32. Your Computer guide m Click Start All Programs then click Gateway Documentation Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by clicking a Help button Gateway Homepage Microsoft Internet Explorer File Edit View Favorites Tools You can search for information by viewing thehelp contents checking theindex searching for a topic or keyword or browsing through the online help E Microsoft Internet Explorer Finding the Web Pages You Wart Browsing the Web Difine Painting and Saring Information Sending infeemation aver the Intemet Sate Urideretarxierg Secusty and Privacy on tre Contoling Access to Inapgeceriate Irteme Customiang You Web Brora Accessibilty Getting started with Internet Explorer With an Internet connection and Internet Explorer you can hnd and view information about anything on the Web Just click the topes below to get started You ll find more information to help you browse the Internet in the Melp Contents Basic setup If you aren t connected to the Internet or you want to create new connection click thes link Set up an Internet connecton Learning about Internet Explorer lt Gateway contact information For Technical Support see the Gateway Business Service Plans guide that came
33. about changing the power button mode see Changing Power Saving Settings in Using Your Computer which has y been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation Turning off your computer Warning When you turn off your computer certain components in the power supply and system board remain energized In order to remove all D electrical power from your computer unplug the power cord and modem cable from the wall outlets We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods For more information about changing the power button mode see Changing Power Saving Settings in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation gt To turn off your computer 1 Click Start then click Turn Off Computer The Turn Off Computer dialog box opens 2 Click Turn Off Windows shuts down and turns off your computer Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your computer press and hold the power button n for about five seconds then release it 22 Restarting rebooting your computer If your computer does not respond to keyboard or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your computer to normal
34. ack Microphone jack optional Center subwoofer jack Ethernet network jack ng 1 1 USB ports Monitor port Parallel port Serial port PS 2 keyboard port PS 2 mouse port S Video out jack Monitor port optional optional Telephone jack Modem jack optional optional 10 www gateway con Component Cover release lever Voltage switch Case cover thumbscrew Rear speaker jack black optional Ethernet network jack Parallel port PS 2 keyboard port S Video out jack optional Telephone jack optional Power connector Icon KM e oa B3 Description Lift this lever to open the computer cover Before turning on your computer make sure that this switch is in the correct position for the correct power available The switch is preset at the factory with the correct voltage for your area In the United States the utility power is supplied at a nominal 115 volts at 60 Hz The power supply should always be set to this when your computer is operating in the United States In other areas of the world such as Europe the utility power is supplied at 230 volts at 50 Hz If your computer is operating in an environment such as this the voltage switch should be moved to 230 Remove this screw before opening the case Plug your rear right and left speaker into this optional jack For information on configuring this jack see Configuring the audio
35. again m Make sure that the diskette you are using is IBM compatible m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive You see a Disk is full error message m Delete unnecessary files on the diskette m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive 61 m Run Error checking on the diskette For more information see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation You see a Non system disk or Disk error error message m Ejectthe diskette from the diskette drive then press ENTER m Make sure that the diskette you are using is IBM compatible The diskette drive LED islit continuously m Removethe diskette from the drive If the light stays on try restarting your computer DVD drives See CD or DVD drives on page 59 Filemanagement A file was accidentally deleted If a file was deleted while holding down the Suirr key the file cannot be restored Q8 To restore deleted files 1 Doubleclick the Recycle Bin icon 2 Right click the file you want to restore then click Restore The fileis restored to the place where it was originally deleted from If the Recycle Bin was emptied before you try to restore a file the file cannot be restored Help and For more informat
36. ange 25 to 75 feet than IEEE 802 11band IEEE 802 11g Not compatible with IEEE 802 11b or IEEE 802 11g networks Possible interference from cordless telephones and microwaves Not compatible with IEEE 802 11a networks Network Type Speed Frequency Advantages Disadvantages IEEE 802 119 54 Mbps 2 4 GHz Compatible with Possible IEEE 802 11b interference from networks cordless Longer range 100 telephones and to 150 feet than microwaves IEEE 802 11a Not compatible with IEEE 802 11a networks Important The speed of a wireless network is related to signal strength Signal strength is affected by the distance between your wireless network n devices by radio interference and by interference from natural obstructions such as walls floors and doors The most common way to set up a wireless Ethernet network is Dynamic Host Control Protocol DHCP using a wireless access point router A DHCP network configuration uses an access point router to automatically assign IP addresses to each computer or network device Example access point router wireless Ethernet network By using an access point you can join a wireless Ethernet network and access a wired Ethernet network Thefollowing is an example of an access point wireless Ethernet network that shows how an access point also lets you accessthe Internet Thenetwork is made up of an access point a cable or DSL modem and your computers The access point is the central cont
37. ard by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys Try a keyboard that you know works to make sure that the keyboard port works m Reinstall the keyboard device driver A keyboard character keeps repeating or you see a keyboard stuck or key failure error message m Make sure that nothing is resting on the keyboard m Makesurethat a key is not stuck Press each key to loosen a key that might be stuck then restart your computer Liquid spilled in the keyboard m If you spilled liquid in the keyboard turn off your computer and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it Memory You see a Memory error message m Useathird party diagnostic program to help determine if a memory module is failing You see a Not enough memory error message m Closeall programs then restart your computer Help and For more information about troubleshooting memory errors click Support Start then click Help and Support Type the keyword memory error in the Search box Search 3 then click the arrow 65 Memory card reader Drive letters for the memory card slots do not appear in the My Computer window Reboot your computer Modem dial up Your modem does not dial or does not connect Make sure that the
38. ard or turn off the computer while the card reader access indicator is blinking You could lose data Also remove the N card from the reader before you turn off the computer Important Do not use the remove hardware amp amp icon in the taskbar to remove the memory card If you use the remove hardware icon your ni computer will not recognize your memory card reader until you restart the computer 35 Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features Identifying drivetypes Your Gateway computer may contain one of the following drive types Look on the front of the drive for one or more of the following logos This is your drive type Use your drive for If your drive has this logo aise aise ReWritable aise mve ReWritable z ROM DVD ReWritable RW R CD drive CD RW drive DVD CD RW drive DVD drive DVD RW DVD R RW drive Installing programs playing audio CDs and accessing data Installing programs playing audio CDs accessing data and creating CDs Installing programs playing audio CDs accessing data creating CDs and playing DVDs Installing programs playing audio CDs playing DVDs and accessing data Installing programs playing audio CDs playing DVDs accessing data and recording video and data to DVD R or DVD RW discs Installing programs playing audio CDs playing DVDs accessing data a
39. are activated on a certain date Protect your computer from a virus by m Registering and subscribing to Norton AntiVirus You received a free limited time subscription to the Norton AntiVirus service when you purchased your computer m Using the Norton AntiVirus program to check files and programs that are on diskettes attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them m Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus m Periodically updating the Norton AntiVirus program to protect against the latest viruses Help and For more information about protecting your computer against viruses Support click Start then click Help and Support Type the keyword viruses in the Search box search a then click the arrow Q8 To scan for viruses 1 Click Start All Programs Norton AntiVirus then click Norton AntiVirus 2004 Norton AntiVirus opens Norton AntiVirus 75 Help amp O o E D LiveUndate J Options Dae Norton AntiVirus System Status Urgent Attention e 4 Security Scanning Features Virus Definitions Scan for 1 Auto Protect viruses Email Scanning 1 Script Blocking V Full System Scan 5 19 2004 More Info Norton AntiVirus Subscription e Virus Definitions 8 14 2003 w Renewal Date 8 17 2004
40. ared you can View shared drives and folders Map a network drive Open and copy files stored on other network computers Print documents on network printers Viewing shared drives and folders Q8 To view shared drives and folders 1 2 Click Start then click My Network Places The My Network Places window opens Click Double click Entire Network The Entire Network window opens If you do not see the contents of the network after you double click Entire Network click entire contents Double click Microsoft Windows Network Double click the name of your workgroup The names of each of the computers in your workgroup are listed For more information about workgroups see Naming the computers and the workgroup on page 85 105 5 Doubleclick the name of the computer containing the drive or folder you want to view All shared drives and folders are listed Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer the contents of the drive or folder can be accessed as if the drive were attached directly to the computer For example the My Documents folder on computer 1 is mapped as the Z drive on computer 2 To access the My Documents folder on computer 1 from computer 2 double click the Z drive P To map a network drive 1 Locate the drive or folder by completing the steps in Viewing shared drives and folders on page 105 2 Right click the drive or folder then click
41. ce and 2 this device must accept any interference received including interferencethat may causeundesired operation Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the A product 115 California Proposition 65 Warning Warning This product contains chemicals including lead known to the State n of California to cause cancer birth defects or reproductive harm 116 Telecommunications per Part 68 of the Code of Federal Regulations CFR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card isa label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested thisinformation must be provided to thetelephone company A telephonelinecord with a modular plug is required for use with this device The modem is designed to be connected to thetelephonenetwork or premises wiring using a compatible modular jack which is Part 68 compliant Seeinstallation instructions for details The Ringer Equivalence Number REN is used to determinethenumber of devices which may be connected to thetelephoneline Excessive RENson atelephoneline may result in the devices not ringing in responseto an incoming call In most areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that ma
42. ctions LAN Settings Choose Settings above for dial up settings OK Cancel 4 Click Setup The New Connection Wizard opens 5 Click Next The Network Connection Type screen opens New Connection Wizard Network Connection Type What do you want to do Connect to the Intemet so you can browse the Web and read email Connect to the network at my workplace Connect to a business network using dial up or VPN so you can work from home a field office or another location Set up a home or small office network Connect to an existing home or small office network or set up a new one Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to it www gateway com 101 6 Click Connect to the Internet then click Next The Getting Ready screen opens New Connection Wizard Getting Ready The wizard is preparing to set up your Intemet connection How do you want to connect to the Intemet Choose from a list of Internet service providers ISPs or a dial up connection you will need your account name password and a phone number for your ISP For a broadband account you wont need a phone number Use the CD got from an ISP lt Back Next gt Cancel 7 Click Set up my connection manually then click Next The Internet Connection screen opens New Connection Wizard
43. de click Start All Programs then click Gateway Documentation Installing a printer scanner or other peripheral device 30 Important Before you install a printer scanner or other peripheral device see B the device documentation and installation instructions Your computer has one or more of the following ports IEEE 1394 also known as Firewire or i Link Universal Serial Bus USB serial and parallel You use these ports to connect peripheral devices such as printers scanners and digital cameras to your computer For more information about port locations Checking Out Your Gateway Computer on page 7 EEE 1394 and USB ports support plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your computer will prompt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time Parallel and serial port devices are not plug and play See the device documentation for detailed information and installation instructions Help and For more information about installing peripheral devices click Start Support then click Help and Support Type the keyword installing devices in the Search box Search 3 then click the arrow Chapter 4 Using Drives and Ports m Usingthediskette drive m UsingtheZip dr
44. de reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there isno guaranteethat interference will not occur in a particular installation If this equipment does causeinterferenceto radio and television reception which can bedetermined by turningthe equipment off and on theuser is encouraged to try to correct the interference by oneor moreof thefollowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment are shielded video cable when an external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000Fax 605 232 2023 Product Gateway E 6300 Thisdevice complies with Part 15 of the FCC Rules Operation of this product is subject to thefollowing two conditions 1 this device may not cause harmful interferen
45. e eb eee 59 CD oF DVD GriV s ences ea eme eR etna t a Rte RE PC RH aieo e AMARI dus 59 Gomp ltef ien hee eee Bes Re dba erit E eee deis dog 61 Diskette drive oni eb eed series rd eae ena ERI DER AE ERRERRLS ecu 61 BIBAT P PLA 62 File management 2 00 cece rhe 62 Hard dive eden dee du Le e UR n eed Led veven aod ci tre e 63 Internet Su SS iL A Ea LA EA Ee Sg Os SI T eR ee iae 64 Keyboard vse eatin eed ots ied acelin iad ee ec ee ee eie eM So 65 Memory 4 uu eret sdte di sette ancbaitates Deeds etit ed qum ta eh d eet ao Dadta aa atedieel ae gals uate 65 Memory card reader sese ce xaX aba eed ae TAA Ed p ET 66 Modem dialup dceiue dee m ete MERERI EE CEDERE E aee 66 MONITOR 2a reete mE ET nh ea EUER UE Lax earn ur te ben ert eiu 69 MOUSE sies breite betenteRedu p cde uerus EATA uud diim dut 4 70 Networks sexto vues ponen a A TR Seated NP Nba FANE 71 PASSW AS ies eee E OER hte gent ae E AE E eee Pa eue EETR cR kA 71 PONOT S ds out bf ad een eei aee iei dde deu ate utet Tibe rds 71 PUMO viduae eb bots ul UIEIGGEGU EP QA AR bad indu austere Renier 71 SOUMG E cc Tpatahdta Gall dy ETE yd 73 7 Networking Your Computer 2 00 e eee eee eee eee ee 75 Introduction to networking 00 ete 76 USING A network eee Sete Pe ae ene e POE he 76 Selecting a network connection llisllsseselee eee 77 Creating an Ethernet network lllslssesseesee el 84 Installing Ethernet cards and dr
46. eceive signals on both frequencies A mixture of IEEE 802 11b and IEEE 802 119 components will result in your network running at the speed of the slower IEEE 802 11b components Tips amp Tricks When buying your access point be sure the model includes everything your network needs including ey 802 119 support for next generation high speed wireless communications Internet security features such as a firewall to protect your network from unwanted intruders Wireless security features such as 128 bit WEP encryption 4 port switch to eliminate the need for additional network hardware DHCP server dynamic IP address assignment to automatically configure network and IP addresses Determining if wireless Ethernet is already installed on your computers gt To determine if wireless Ethernet is already installed on your computer 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click System click the Hardware tab then click Device Manager The Device Manager window opens 3 Click the plus in front of Network adapters The wireless Ethernet device installed in your computer is listed If one is not listed you must install one 81 Wired Ethernet network 82 Create a wired Ethernet network by using special wires to connect all the computers and devices on your network Wired Ethernet networks ar
47. eck the speed of each Ethernet component For best results all Ethernet components should be standard Ethernet 10 M bps Fast Ethernet 100 M bps or 10 100 Mbps or Gigabit Ethernet 1000 Mbps or 10 100 1000 Mbps A mixture of Ethernet Fast Ethernet and Gigabit Ethernet components will result in your network running at the slowest component speed 109 Wireless Ethernet network 110 Youturned the wireless on butittakes a whileto connect m When the wireless emitter is turned on it automatically scans for available connections which can take approximately 30 seconds to complete Your connection on the network seems intermittent m In addition to other factors the strength of a wireless connection is determined by the distance from the access point and structural material that the signal must travel through such as walls cabinets ceilings and floors If you cannot relocate seeif you can improvetheconnection by changingthechannel of the access point Your wireless Ethernet network is running slowerthan you expect m lfyourwirelessEthernet network is running slower than you expect you should check your network signal strength If you find the signal strength is low try moving to a new location to increase the signal strength Important Signal strength is affected by the distance between your wireless network devices by radio interference and by interference from n natural obstructions such as walls floors and doors
48. ed of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway and the Black and White Spot Design are trademarks or registered trademarks of Gateway Inc in the U S and other countries SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies 119 120 www gateway com Index A AC power connector 11 access point adding 94 configuring 89 92 connecting to 91 mounting 89 accessing Internet 103 shared drives 105 shared files 106 shared folders 105 accessories 15 safety precautions 114 activity indicators See indicators adding access point 94 application key 24 25 arrow keys 24 25 audio audio in jack 12 center speaker jack 12 configuring jacks 28 front speaker jack 12 headphone jack 12 line in jack 12 line out jack 12 microphone jack 9 12 muting 26 27 rear speaker jack 11 side speaker jack 12 streaming 76 subwoofer jack 12 audio CD See CD a
49. erent speeds will result in your network running at the speed of the slowest rated component Tips amp Tricks When buying your router be sure the model includes everything your network needs including ey Internet security features such as a firewall to protect your network from unwanted intruders 4 port switch to eliminate the need for additional network hardware DHCP server dynamic IP address assignment to automatically configure network and IP addresses Determining if wired Ethernet is already installed on your computers P To determine if wired Ethernet is already installed on your computer 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click System click the Hardware tab then click Device Manager The Device Manager window opens 3 Clickthe plus in front of Network adapters The wired Ethernet device installed in your computer is listed If one is not listed you must install one Creating an Ethernet network Installing Ethernet cards and drivers 84 After you have determined the type of Ethernet you are using for your network you need to install Etherne cards and drivers on the computers that do not have Ethernet already installed To order wired or wireless Ethernet PCI or PC cards visit the Accessories Store at accessories gateway com Usethe documentation that comes with your E
50. ess If your ISP assigns you a different IP address each time you log on click Obtain an IP Address Automatically If your ISP requires a fixed IP address Click Specify an IP Address then type the values provided by your ISP When you are finished entering information on the Setup page click Apply Click the DHCP tab on the top of the screen Click the Enable checkbox then click Apply Oo oci A Press the reset button on your cable or DSL modem then restart the computer Your network should be running Go to Testing your network on page 99 Testing your network Now that your home network isset up log onto oneof your computers and access a favorite Internet Web site If you are unable to connect to the Internet Run the New Connection Wizard see Sharing an Internet connection on page 100 m Check all physical cable connections Compare the status lights on the front of the router or access point with the patterns described in the router or access point literature Temporarily turn off any firewall software on your desktop computer Turn off all of the devices then power them back on Refer to your router s or access point s troubleshooting information Contact your Internet service provider 99 Sharing your resources Sharing an Internet connection Internet sharing lets all computers on the network access the Internet at the same time using one Internet service provider ISP connection Important i Impor
51. etypically faster than other network types Create a wired Ethernet network if m You are building a new home or your existing home already has Ethernet cable installed in each room that has a device you want to connect m Youarecreating a network in an office or business where network speed is more important than moving about with your computer m Your computer has an Ethernet jack for connecting to the network Using a wired Ethernet network A wired Ethernet network consists of two or more computers connected together through an Ethernet cable This connection type is commonly used in offices around the world and can be used to build computer networks in the home Ethernet Fast Ethernet or Gigabit Ethernet Ethernet is available at three different speeds Standard Ethernet runs at 10 Mbps Fast Ethernet runs at 100 Mbps and Gigabit Ethernet runs at 1000 Mbps Most home networks are built using Standard or Fast Ethernet components Business networks aretypically built using Fast or Gigabit Ethernet components To create a wired Ethernet network you or your electrician must install special Ethernet cables in your home or office Important Check local code requirements before installing Ethernet cable or other wiring in your home or office Your municipality may require you n to obtain a permit and hire a licensed installer The most common way to set up a wired Ethernet network is Dynamic Host Control Protocol DHCP using a router A
52. f battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries following the manufacturer s instructions To replace the battery 1 2 A Restart your computer During the restart press and hold the F1 key The main menu of the BIOS Setup utility opens Write down all the values in the menus and submenus then exit from the utility Shut down your computer Remove the side panel by following the instructions in Removing the side panel on page 48 For more stability place your computer on its side To avoid scratching the case place it on a towel or other non abrasive surface Locate the old battery on the system board and note its orientation You will need to install the new battery the same way 55 56 8 Push the battery release tab The battery pops out of the socket Battery release tab 9 Make sure that the positive 4 side of the new battery is facing up then press the battery into the socket until it snaps into place 10 Replace the side panel by following the instructions in Replacing the side panel on page 51 11 Reconnect all external cables and the power cord 12 Turn on your computer 13 Open the BIOS Setup utility 14 In the BIOS Setup utility restore any settings that you wrote down in Step 3 15 save all your settings and exit the BIOS Setup utility Chapter 6 Troubleshooting m Troublesho
53. gateway com 33 Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer You can also use the memory card reader to transfer data between your computer and a device that uses memory cards such as a PDA MP3 player or cellular phone Memory card types The memory card reader supports the following card types Card Type Slot Insert Secure Digital left Label facing up MultiMediaCard left Label facing up SM SmartMedia left Label facing down gold contact area facing up Memory Stick left Label facing up Memory Stick PRO left Label facing up CompactFlash right Label facing up IBM Microdrive right Label facing up Each slot is assigned a different drive letter for example the E and F drives so data can be transferred from one media type to another Inserting a memory card Caution To avoid memory card damage or errors while using a memory card 7 insert only one memory card in a slot at a time To use a memory card 1 Insert the memory card into the memory card slot as indicated in the previous table 2 To access a file on the memory card click Start then click My Computer Double click the drive letter for example the E drive then double click the file name 34 Q8 To remove a memory card m Waitfor the media reader access indicator to stop blinking then pull the card out of the slot Caution Do not remove the c
54. hine fax machine or printer that is on the same line as the modem Do not connect these devices to the same telephone line as the modem m Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem m Checkforlinenoise scratchy crackling or popping sounds Line noiseisa common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference M ake sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure You can also call your telephoneservice and havethetelephoneline checked for noise or low line levels m Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone service m Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to the Internet m TIhelSP may be having technical difficulties Contact your ISP for technical support m Seeif the modem works with a different communicat
55. ining directly into your eyes Reduce glare by installing shades or curtains on windows and by installing a glare screen filter on your monitor m Usesoft indirect lighting in your work area Do not use your computer in a dark room Avoid focusing your eyeson your computer screen for long periods of time Look away from your computer occasionally and try to focus on distant objects 1 8 www gateway com Setting up your computer desk and chair When you are setting up your computer desk and chair make sure that the desk is the appropriate height and the chair helps you maintain good posture Select a flat surface for your computer desk Adjust theheight of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse If the desk is not adjustable or is too tall consider using a keyboard drawer Use an adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed Position your chair so the keyboard is at or slightly below the level of your elbow This position lets your shoulders relax while you type Adjust the chair height adjust the forward tilt of the seat or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs Adjust the back of the chair so it supports the lower curve of your spine You can use a pillow or cushion to provide extra back support Setting up your computer and comp
56. ion about restoring deleted files click Start then Support click Help and Support Type the keyword System Restore in the Search box Search 3 then click the arrow 62 Hard drive You see an Insufficient disk space error message m Deleteunnecessary files from the hard drive using Disk Cleanup For instructions on deleting unnecessary files see Using Disk Cleanup in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation m Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Caution All deleted files will be lost when you empty the Recycle Bin AN m Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive Help and For more information about file management click Start then click Support Help and Support Type the keyword file management in the Search box Search 3 then click the arrow You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program For instructions on fixing hard drive problems see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentati
57. ions program The problem may be with just one program m Review the troubleshooting information under Internet on page 64 Your 56K modem does not connectat 56K m Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your computer has a v 90 modem the speed at which you can upload send data is limited to 33 6K If your computer has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your computer m Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer See Back on page 10 to make sure that the connections have been made correctly 67 68 m f the modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use m Usethe modem cable that came with your computer Some telephone cables do not meet required cable standards and may cause problems with the modem connection Shut down and restart your computer m Run Windows
58. ireless access point router open your Web browser 89 90 8 In the browser s Address box type http 192 168 1 1 then press ENTER 9 10 11 12 13 14 15 When prompted for a username and password leave the username box empty and type admin in the password box then click OK The setup page opens Enter the following values in the appropriate fields Host Name and Domain Name Check with your ISP to see if entries are required in these fields and if so what entries are required Enable Disable wireless Click Enable to turn on the wirelessfunctions of your access point router SSID Type a unique name for your wireless access point Allow Broadcast SSID to associate Clicking Yes lets you automatically see the SSID in the Available Networks list see Connecting to an access point network on page 91 Clicking No means that you will need to manually add the access point see Adding an access point on page 94 Clicking No makes your wireless network more secure because intruders will not be ableto connect to your network without knowing the name of your access point Tips amp Tricks If you live in an apartment building or dormitory you may want to click No to prevent your neighbors from discovering and accessing your Vy network Channel In the United States you can specify any channel between 1 and 11 WEP To use WEP wired equivalent privacy encryption select Mandatory If you use WEP encryption
59. itch isin the proper position for your area The voltage selector switch isset at the factory to the correct voltage Openingsin the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use The plugon this cord will fit only into a grounding type outlet Thisis a safety feature If you are unableto insert the pluginto an outlet contact an electrician to install the appropriate outlet f you usean extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to providesome protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it a Do not spill anything on the system The best way to avoid spills isto avoid eating and drinking near your system Some products havea replaceable CM OS battery on the system board There isa danger of explosion if the CMOS battery is
60. ive m Usingthememory card reader m UsingCD or DVD drives 31 Using the diskette drive The optional diskette drive uses 3 5 inch diskettes sometimes called floppy disks Diskettes are useful for storing files or transferring files to another computer Drive Diskette slot Eject button activity light To use a diskette 1 Insert the diskette into the diskette drive with the label facing up 2 To access a file on the diskette click Start then click My Computer Double click the drive letter for example the A drive then double click the file name 3 To remove the diskette make sure that the drive activity light is off then press the diskette eject button 32 www gateway com Using the Zip drive lomega Zip drives like diskette drives use disks to store data Zip disks can store 100 MB 250 MB or 750 MB of data You can use a Zip drive to back up files you do not use so you can remove them from your hard drive Zip drives also provide an easy way to transfer files between computers if both computers have internal Zip drives or if you have one external portable Zip drive Zip disk slot Eject button To use a Zip disk 1 Insert the Zip disk into the Zip drive with the label facing up 2 To access a file on the Zip disk click Start then click My Computer Double click the drive letter for example the B drive then double click the file name 3 To remove the Zip disk press the eject button www
61. ivers 0 cece een 84 Making sure your broadband connection works 00000 0c e eee eee 85 Naming the computers and the workgroup 000 eee eee ees 85 Configuring the TCP IP protocol 0 000 eee 86 Setting up a wireless Ethernet network 0 00 cece cence eee 89 Setting up a wired Ethernet network 0000 cee eee eee 96 Configuring your router 2 6 cette 98 Testing your network 0 0 ete 99 Sharing your resources 2 eee eee 100 Sharing an Internet connection 00 000 cece tees 100 Sharing drives and printers 0 000 c cece 103 Using the network sa era te maiera e ete tenes 105 Connecting to hotspots 0 eee eee 108 Troubleshooting Your Ethernet network lille 109 Wired Ethernet network llssellseeeeee e 109 Wireless Ethernet network 0 0 0 teas 110 A Safety Regulatory and Legal Information 113 www gateway com Chapter 1 Getting Help Using the Gateway Web site Using Help and Support Using Your Computer guide Using Do MoreWith Gateway Usingonlinehelp Contacting Gateway Help and Support Your computer includes Help and Support an easily accessible collection of help information troubleshooters and automated support Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer gt To s
62. l judgment about color uniformity Make sure that m Non shielded speakers are not placed too close to the monitor m The monitor is not positioned too close to another monitor electric fan fluorescent light metal shelf or laser printer 69 m Youdemagnetizethe screen using the monitor s degauss feature For moreinformation on degauss see your monitor s documentation Why is there a horizontal line or wire visible across the monitor screen Your monitor may use a thin damper wire located approximately 1 3 of the way down from the upper screen edge and 1 3 of the way up from the lower screen edge to stabilize the internal aperture grille These wires are most obvious when the monitor displays a white background The aperture grille allows more light to pass through the screen for brighter colors and greater luminescence The damper wire is a critical part of the overall monitor design and does not negatively affect the monitor s function The text on the display is dim or difficult to read m Adjust the brightness and contrast controls m Usethe monitor degauss feature see your monitor documentation or turn off your computer and monitor leave them off for at least a half hour then restart your computer m Change the display settings Tips amp Tricks For more information see Adjusting the screen and desktop settings in Using Your Computer which has been included on your hard drive ey To access this guide click
63. l Panel is in Category View click Printers and Other Hardware 2 Click Double click the Phone and Modem Options icon then click the Modems tab 3 Click the modem you want to adjust then click Properties 4 Click the Modem tab then adjust the Speaker volume control 5 Click OK twice to close the Phone and Modem Options dialog box Monitor Thescreen resolution is not correct Change the screen resolution from the Display Properties dialog box Tips amp Tricks For more information see Adjusting the color depth in Using Your Computer which has been included on your hard drive To access this Vy guide click Start All Programs then click Gateway Documentation Help and For more information about changing the screen resolution click Support Start then click Help and Support Type the keyword screen resolution in the Search box Search E then click the arrow The computer is running butthereis no picture m Make sure that the monitor is plugged in and turned on If the monitor is turned on the power LED should be lit Adjust the brightness and contrast controls to the center position m Makesurethat the monitor cable is connected to the video port on the back of your computer Check the cable for bent or damaged pins m Reinstall the device driver Connect a monitor that you know works to your computer Thecoloris not uniform Make sure that the monitor warms up for at least 30 minutes before making a fina
64. lick here Leam more about sharing and security 4 If this isthe first time you have shared a drive or folder click Network Setup Wizard to enable remote access then follow the on screen instructions OR If you have previously enabled remote file access and you want to share a drive or folder with others on the network network sharing click to select the Share this folder on the network check box type a shared name in the Shared name box To let other users have full permissions to read and write to the shared drive or folder click to select the Allow network users to change my files check box 5 Click OK Un sharing drives folders and files To un share drives or folders 1 In My Computer or Windows Explorer right click the drive or folder that you want to un share then click Sharing and Security 2 Make sure that the Share this folder on the network check box is not selected 104 www gateway com g y 3 Click OK Sharing printers P To share printers 1 oF W N Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Printers and Other Hardware Click Double click the Printers and Faxes icon The Printers and Faxes window opens Right click the name of the printer you want to share then click Sharing Click Share this printer Click OK Using the network After the drives and printers on each network computer are sh
65. lugged into the Ethernet jack on your computer Make sure that the other end is plugged into a router Make sure that all computers are plugged into a powered electrical outlet and turned on Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more information see the documentation that came with your router Make sure that all computers on your network have the same workgroup name Make sure that all computers are using the same Subnet Mask If you assigned IP addresses to the computers make sure that all computers have different IP addresses For home networks IP addresses should be 192 168 N N where N is a number you assign between 0 and 254 The first N should be the same for all computers on your network and the second N should be different for all computers on your network The computer does not recognize an add in Ethernet card Shut down and restart your computer Make sure that you have installed the required software For more information see the documentation that came with your Ethernet card Reseat the card For more information about opening your computer case see Opening the case on page 48 For more information about your Ethernet card see the documentation that came with your Ethernet card Your wired Ethernet network is running slowerthan you expect If your wired Ethernet network is running slower than you expect ch
66. mouse into this port Modem jack Plug a modem cable into this jack optional La Locating your serial number Important The labels shown in this section are for informational purposes only LA Label information varies by model features ordered and location The label on the side of your computer case contains information that identifies your computer serial number Gateway Technical Support will need this information if you call for assistance Gateway 7 Online Support Tech Support Hours Tech Support Phone 9003644 www gateway com 13 Microsoft Certificate of Authenticity TheMicrosoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system Epp MH EH M N09 0 Product Key XXXXX XXXXX XXXXX XXXXX MC reoeo REN rtificate of Authenticity X08 34930 Microsott Finding your specifications For moreinformation about your computer such as memory size memory type and hard drive size visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications E Gateway Support Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back QJ x aA H Search xe Favorites Qe Media 3 Z Je g wj E a A Address 4 http support gateway com support default asp v g Go Links Y Google vi BPsearchweb x Fyse0blocked E fe Option
67. n or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode The button lights when the computer is turned on Plug a USB Universal Serial Bus device such as a printer scanner camera keyboard or mouse into this port For more information see Installing a printer scanner or other peripheral device on page 30 Plug an IEEE 1394 also known as Firewire or i Link9 device such as a digital camcorder into these 4 pin IEEE 1394 ports For more information see Installing a printer scanner or other peripheral device on page 30 Use this drive to store larger files on Zip disks For more information see Using the Zip drive on page 33 Insert a memory card from a digital camera MP3 player PDA cellular telephone or other devices into the memory card reader For more information see Using the memory card reader on page 34 Insert a standard 3 5 inch diskette into the optional diskette drive For more information see Using the diskette drive on page 32 Plug powered analog front speakers an external amplifier or headphones into this jack This jack is color coded orange Plug a microphone into this jack This jack is color coded red or pink Back Your computer includes the following components Cover release lever Power connector Voltage switch Case cover thumbscrew Audio in side speaker jack A VA Headphone front speaker jack Rear speaker j
68. n play DVDs with the DVD program or Windows Media Player on your computer Tips amp Tricks For more information about playing DVDs see Playing DVDs in Using Your Computer which has been included on your hard drive ey To access this guide click Start All Programs then click Gateway Documentation Creating CDs and DVDs You can use the CD and DVD burning program on your computer to copy tracks from a music CD to your hard drive copy or create data CDs and DVDs create music CDs create video DVDs and more Tips amp Tricks For more information about creating CDs and DVDs see Creating CDs and DVDs in Using Your Computer which has been included y on your hard drive To access this guide click Start All Programs then click Gateway Documentation 38 Chapter 5 Maintaining Your Computer Caringfor your computer Updating Windows Protecting your computer from viruses Cleaning your computer Restoring your system Openingthe computer case Adding memory and replacingthe battery 39 Caring for your computer To extend the life of your computer When transporting your computer we recommend that you put it in the original packaging materials Keep diskettes and your computer away from magnetic fields Magnetic fields can erase data on both diskettes and hard drives Avoid subjecting your computer to extreme temperature changes Keep all liquids away from your computer When spilled onto computer componen
69. nd recording video and data to DVD R DVD RW DVD R and DVD RW discs 36 Inserting a CD or DVD Activity indicator Manual eject hole Eject location varies location varies button Important Some music CDs have copy protection software You may not be able B to play these CDs on your computer gt To insert a CD or DVD 1 Press the eject button on the CD or DVD drive 2 Place the disc in the tray with the label facing up Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place the n disc so the name of the side you want to play is facing up 3 Press the eject button to close the tray Playing a CD Use the music program or Windows M edia Player on your computer to m Play music CDs m Create MP3 music files from your music CDs www gateway com 37 Edit music track information Use your music files to build a music library W Listen to Internet Radio Tips amp Tricks For more information about playing CDs see Playing CDs in Using Your Computer which has been included on your hard drive To ey access this guide click Start All Programs then click Gateway Documentation Playing a DVD A Digital Versatile Disc DVD is similar to a standard CD but has greater data capacity Because of this increased capacity full length movies several albums of music or several gigabytes of data can fit on a single disc You ca
70. ng Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11a IEEE 802 11b and IEEE 802 11g communication devices are examples of devices that provide wireless communication 77 78 Important If your computer came equipped with an internal radio frequency your user s guide for general wireless regulatory and safety B wireless device see Safety Regulatory and Legal Information in guidelines To find out if your computer has an internal wireless device check the device manager For more information see Determining if wireless Ethernet is already installed on your computers on page 81 Important n type of wireless device in your network Wireless Ethernet speed and frequency Note any antenna placement constraints in the user guide of each Wireless Ethernet is available at two different speeds and at two different frequencies The following table compares the various wireless Ethernet network types Network Type Speed IEEE 802 11a IEEE 802 11b 54 Mbps 11 Mbps Advantages Less possible interference than IEEE 802 11b and IEEE 802 119 Large number of access points already exist in airports college campuses and businesses Compatible with IEEE 802 11g networks Longer range 100 to 150 feet than IEEE 802 11a Disadvantages Shorter r
71. ng more slowly than you think they should try adding more memory Printers You can attach almost any type of printer to your computer The most common types are inkjet and laser printers which print in color or black and white See Installing a printer scanner or other peripheral device on page 30 for more information about attaching a printer Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large documents Storage Devices If you need additional storage space or you want to back up your files you can add storage devices to you computer With a recordable CD or DVD drive you can free up hard drive space by backing up files then removing them from your hard drive Writable CDs can hold as much as 700 MB of data Single layer writable DVDs can hold as much as 4700 MB of data Dual layer writable DVDs hold as much as 8500 MB of data For more information about using recordable drives see Creating CDs and DVDs on page 38 If you need to back up your entire system you probably need a tape backup TBU drive TBU drives like tape recorders use magnetic tape cartridges to store data Tape drive cartridges can sto
72. ns of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of servicein some situations 117 Repairsto certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairsor alterations made by theuserto this equi pment or equipment malfunctions may give thetelecommunications company causeto request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephonelines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself Contact the D appropriate inspection authority or an electrician as appropriate TheRinger Equivalence Number REN assigned to each terminal device providesan indication of the maximum number of terminalsallowed to be connected to atelephone interface Thetermination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Laser safety statement 118 All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 Thelaser de
73. nternet connection plug a straight through cable into the WAN port on the router and the other end into the Ethernet jack on the DSL or cable modem Configuring your router After you have named your computers and set up TCP IP on them you can configure your router using your Web browser For these instructions we assume that you are using the router to connect your network to a high speed Broadband Internet connection through an Internet service provider ISP and that you are configuring it as a DHCP server Important The following configuration information applies to the Linksys EtherFast Cable DSL routers For any other brand or model of router ni see the manufacturer s documentation which may accompany the router or be available from the manufacturer s Web site P To configure the Linksys EtherFast Cable DSL router 98 1 From one of the computers connected to the network open your Web browser type http 192 168 1 1 in the browser s address box then press ENTER 2 When prompted for a username and password leave the username box empty and type admin in the password box then click OK The Setup page opens 3 Enter the following values in the appropriate fields m Router Name and Domain Name Check with your ISP to see if entries are required in these fields and if so what entries are required Normally leaving the fields blank will work m LANIP Address We recommend that you accept the defaults m WAN IP Addr
74. ocedures you performed and make sure that you followed each instruction If an error occursin a program seethe program s printed documentation or theonline help Troubleshooting Add in cards The computer does not recognize an add in card m Shut down and restart your computer m Make sure that you have installed the required software For more information see the documentation that came with your add in card Audio See Sound on page 73 Battery See Power on page 71 CD or DVD drives The computer does not recognize a discorthe CD or DVD drive m Make sure that the disc label is facing up then try again m Iryadifferent disc Occasionally discs are flawed or become scratch ed and cannot be read by the CD or DVD drive m If you are trying to play a DVD make sure that you have a DVD drive To identify your drive type see Identifying drive types on page 36 m Your computer may be experiencing some temporary memory problems Shut down and restart your computer m Some music CDs have copy protection software You may not be able to play these CDs on your computer Clean the disc For more information see Cleaning CDs or DVDs on page 46 m Make sure that the drive is configured correctly by following the instructions in the drive documentation m Reinstall the device driver 59 60 Audio CD does not produce sound Make sure that the disc label is facing up then try again Some music CDs have co
75. on The hard drive cannot be accessed or you see a General failure reading drive C error message m If adiskette is in the diskette drive eject it and restart your computer m Press CTRL ALT DEL to restart your computer m f your computer has been subjected to static electricity or physical shock you may need to reinstall the operating system You see a Non system disk or disk error error message m Eject the diskette from the diskette drive then press ENTER 63 Internet 64 You cannot connect to the Internet m If you are using a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack See Back on page 10 to make sure that the connections have been made correctly OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the Etherne network jack and not the modem jack See Back on page 10 to make sure that the connections have been made correctly m Makesurethat you do not have a problem with your modem For more information Modem dial up on page 66 m Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP technical support for help Help and For more information about troubleshooting Internet connections Support click Start then click Help and Support Type the keyword troubleshooting connections in the Search box Search 3 then click the arrow
76. on list then click WEP 5 Ifthe WEP network key isnot provided automatically click to clear The key is provided for me automatically check box then type the network key settings in the Network key and Confirm network key boxes to match those set on the access point OR If the WEP network key is provided automatically then leave the check mark selected in The key is provided for me automatically check box 6 Makesure that the This is a computer to computer ad hoc network wireless access points are not used check box is not selected f Click OK to close the Wireless Network Properties dialog box Your network should be running Go to Testing your network on page 99 Help and For more information about configuring a wireless network click Support Start then click Help and Support Type the keyword wireless network in the Search box Search 3 then click the arrow Adding an access point If an access point does not appear in the Available networks list and you know the access point is turned on you need to add it manually Thistypically happens when you set the access point s Allow Broadcast SSID to associate to No For more information see Configuring the access point on page 89 To manually add an access point wireless Ethernet network 1 with the Wireless Network Connection window open click Change order of preferred networks The W irdess Network Connection Properties dialog box opens 2 Click
77. operation you may have to restart reboot your computer P To close unresponsive programs and restart your computer 1 oF ORN Press CTRL ALT DEL The Task Manager window opens Click the Applications tab then click the program that is not responding Click End Task Click X in the top right corner of the Windows Task Manager dialog box If your computer does not respond turn it off wait ten seconds then turn it on again Important If your computer does not turn off press and hold the power button WA for about five seconds then release it As a part of the regular startup process a program to check the disk status runs automatically When the checks are finished Windows starts 23 Using the keyboard Standard keyboard This keyboard is the basic model of keyboard available with your computer 24 Function keys Navigation keys Indicators EFEEEEELEELE ILE Press these keys Function keys Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad SEE ELE s u H d Windows keys Application Directional Numeric key keys keypad To Start program actions Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or
78. oting typical hardware and software problems 57 Safety guidelines While troubleshooting your computer follow these safety guidelines Never remove your computer case cover while your computer isturned on and while the modem cable and the power cord are connected M ake sure that you are correctly grounded before accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 47 Warning To avoid bodily injury do not attempt to troubleshoot your computer problem if D Power cords or plugs are damaged Liquid has been spilled into your computer Your computer was dropped The case was damaged Instead unplug your computer and contact a qualified computer technician First steps If you have problems with your computer try these things first 58 Make sure that the AC power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power If you use a power strip or surge protector make sure that it is turned on If a peripheral device such as a keyboard or mouse does not work make sure that all connections are secure Make sure that your hard drive is not full If an error message appears on the screen write down the exact message The message may help Gateway Customer Care in diagnosing and fixing the problem If you added or removed peripheral devices review the installation pr
79. out of paper error message After adding paper make sure that the printer is online Most printers have an online offline button that you need to press after adding paper Sound You are not getting sound from the speakers Make sure that the speakers are turned on Make sure that the volume controls are turned up For more information see Adjusting the volume on page 27 Make sure that mute controls are turned off For more information see Adjusting the volume on page 27 If you are using external speakers see the speaker setup poster to check your speaker connections Make surethat the universal jacks are configured correctly For more information see Configuring the audio jacks on page 28 Help and For more information about sound troubleshooting click Start then Support click Help and Support Type the keyword sound troubleshooter in the Search box Search amp 3 then click the arrow 73 74 www gateway com Chapter 7 Networking Your Computer Introducing networking Creating an Ethernet network m Testing your network Sharing your resources m Troubleshooting your Ethernet network 75 Introduction to networking A network is a collection of computers and other devices that communicate with each other Using a network A network lets you Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi pla
80. petitive strain 20 caring for computer 40 general precautions 114 guidelines for troubleshooting 58 posture 19 reducing eye strain 18 setting up computer 19 static electricity 47 scanner installing 30 screen cleaning 44 troubleshooting 69 Scroll Lock indicator 24 25 search button 26 searching in Help and Support 3 serial number 14 serial port 12 service plan 4 setting up safety precautions 114 sharing devices 76 drives 76 103 Internet connection 76 100 printer 76 103 105 resources 100 shutting down computer 22 23 side panel removing 48 replacing 48 sound adjusting 26 27 controls 26 27 muting 26 27 speaker jack 12 speakers configuring 28 special function buttons 26 specifications 14 Standby mode 9 starting computer 9 21 static electricity 47 stop button 26 streaming audio and video 76 subnet mask entering 86 surge protector 20 S Video TV out jack 11 system battery replacing 55 T tape backup drive 15 TCP IP protocol configuring 86 Technical Support 4 technical support eSupport 14 telephone jack 11 testing network 99 troubleshooting add in cards 59 cards 59 CD drive 59 cleaning CD 46 cleaning DVD 46 computer startup 61 diskette drive 61 display 62 DVD drive 59 DVD CD drive 59 Ethernet network 109 faxes 67 files 62 general guidelines 58 hard drive 63 Internet connection 64 67 keyboard 65 LCD panel 62 69 memory 65 memory card reader 66 modem 66 monitor 69 mouse 70 network 7
81. puter by using a surge D protector If you have a telephone modem use a surge protector that has a modem jack If you have a cable modem use a surge protector that has an antenna cable TV jack During an electrical storm unplug both the surge protector and the modem An uninterruptible power supply UPS supplies battery power to your computer during a power failure Although you cannot run your computer for an extended period of time with a UPS a UPS les you run your computer long enough to save your work and shut down your computer normally Checking the voltage selection A power supply is integrated into your computer to provide power to the system board add in cards and peripheral devices The voltage selection for your location is typically set at the factory Use the power selection switch on the back of your computer to set the power supply to 115V or 230V To verify that your system has the correct setting for your environment check the voltage selection switch Caution If you set the voltage selection switch incorrectly your system will be damaged Make sure this switch is set correctly for your location A before turning on your computer In the United States the utility power is supplied at a nominal 115 volts at 60 Hz The power supply should always be set to this when your computer is operating in the United States In other areas of the world such as Europe the utility power is supplied at 230 volts at 50 Hz If your
82. py protection software You may not be able to play these CDs on your computer Make sure that the volume controls are turned up For more information see Adjusting the volume on page 27 Make sure that the mute controls are turned off For more information see Adjusting the volume on page 27 Make sure that the speaker cables are connected correctly and securely Shut down and restart your computer Clean the disc For more information see Cleaning CDs or DVDs on page 46 Reinstall the audio device drivers A DVD movie will not play Make sure that you have a DVD drive To identify your drive type see Identifying drive types on page 36 Make sure that the disc label is facing up then try again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD drive Shut down and restart your computer Clean the disc For more information see Cleaning CDs or DVDs on page 46 Reinstall the device driver Make sure that the DVD program has been installed on your computer DVDs and DVD drives contain regional codes that help control DVD title exports and help reduceillegal disc distribution To be ableto play a DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your computer s delivery address The regional code for the United States and Canada is 1 The regional code for Mexico is 4 Your DVD drive
83. ram has finished click Finish Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best You may want to gather these items and put together a computer cleaning kit m A soft lint free cloth m An aerosol can of air that has a narrow straw like extension m Cotton swabs m ACD or DVD drive cleaning kit Cleaning the exterior Warning When you shut down your computer the power turns off but some electrical current still flows through your computer To avoid possible D injury from electrical shock unplug the power cord and modem cable from the wall outlets Always turn off your computer and other peripherals before cleaning any components Use a damp lint free cloth to clean your computer and other parts of your system Do not use abrasive or solvent cleaners because they can damage the finish on components 43 Your computer is cooled by air circulated through the vents on the case so keep the vents free of dust With your computer turned off and unplugged brush the dust away from thevents with a damp cloth Becareful notto drip any water into thevents Do not attempt to clean dust from the inside of your computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys If you spill liquid on the keyboard turn off your computer
84. re 2 GB 20 GB 40 GB 130 GB or more of data If you want to increase your internal storage space try replacing your existing hard drive with a larger drive USB flash drive Use a USB flash drive for storing files or transferring files to another computer 15 16 Uninterruptible power supplies A standby uninterruptible power supply UPS protects your computer from data loss during a total power failure A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly A UPS may also provide protection from power surges Chapter 3 Getting Started Using your computer safely Protecting your computer from power source probl ems Turning your computer on and off Adjustingthe volume Configuring audio jacks Connecting the modem and network Installing peripheral devices 17 Working safely Before using your computer read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain Top of screen is not higher than eye level Screen is perpendicular to Hands and your line of sight arms are parallel to the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shinedirectly into your eyes m Position the computer desk and monitor so you can avoid glare on your screen and light sh
85. rectional 24 25 function 24 25 Multifunction keyboard 25 navigation 24 25 numeric 24 25 Windows 24 25 L label Microsoft Certificate of Authenticity 14 LAN IP Address 98 laser printer 15 LCD panel troubleshooting 62 69 lights See indicators Seeindicators line in jack 12 line out jack 12 M maintenance cleaning case 43 cleaning component exteriors 43 cleaning computer display 44 cleaning computer screen 44 cleaning keyboard 44 cleaning mouse 44 protecting from viruses 41 mapping network drives 106 memory adding 53 installing 53 purchasing 15 replacing 53 troubleshooting 65 memory card reader locating 8 memory card types supported 34 using 34 microphone jack 9 12 Microsoft Certificate of Authenticity 14 modem cable 30 79 83 89 96 connecting 29 DSL 30 79 83 89 96 jack 13 29 protecting from power surge 20 troubleshooting 66 monitor cleaning 44 port 12 troubleshooting 69 mouse cleaning 44 PS 2 port 13 troubleshooting 70 USB port 9 12 MP3 file streaming 76 MP3 player memory cards 34 Multifunction keyboard 25 features 26 multimedia adjusting volume 27 playing DVD 38 using DVD drive 36 using Windows Media Player 38 multi player game playing 77 muting sound 26 27 My Documents button 26 N name computer 85 domain 90 98 router 90 98 workgroup 85 naming computers 85 workgroup 85 navigation keys 24 25 network jack 29 testing 99 troubleshooting 71 109 using 105 network connec
86. ree audio jacks this jack is the audio input line in jack Plug an external audio input Source such as a stereo into this jack so you can record sound on your computer For information on configuring this jack see Configuring the audio jacks on page 28 If the back of your computer has five audio jacks this jack is user configurable for one of the following Headphone plug headphones or amplified speakers into this jack Default Stereo out plug your front left and right speakers into this jack If the back of your computer has three audio jacks this jack is the headphone analog speaker line out jack Plug powered speakers an external amplifier or headphones into this jack For information on configuring this jack see Configuring the audio jacks on page 28 Plug a microphone into this jack Plug your center speaker and subwoofer into this optional jack For information on configuring this jack see Configuring the audio jacks on page 28 Plug USB Universal Serial Bus devices such as a printer scanner camera keyboard or mouse into these ports For more information see Installing a printer scanner or other peripheral device on page 30 Plug a monitor into this port Plug a serial device such as a digital camera into this port For more information see Installing a printer scanner or other peripheral device on page 30 Component Icon Description PS 2 mouse port Plug a PS 2
87. replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When thecomputer is turned off a small amount of electrical current still flowsthrough the computer To avoid electrical shock alwaysunplug all power cables and modem cables from the wall outlets before cleaning the system Unplugthe system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into thesystem The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes Replacement parts and accessories Useonly replacement parts and accessories recommended by Gateway 114 Warning Do not use Gateway products in areas classified as hazardous locations Such areas include patient care areas of medical and D dental facilities oxygen laden environments or industrial facilities Warning To reduce the risk of fire use only No 26 AWG or larger D telecommunications line cord Regulatory compliance statements United States of America Federal Communications Commission FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provi
88. riends can racein competing cars or on competing motorcycles Help and For more information about using a network click Start then click Support Help and Support Type one of these keywords in the Search box Search 5 then click the arrow internet sharing sharing network drives streaming network games Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use Gateway products support wired and wireless Ethernet networks Use the following criteria as a guide when selecting a network connection Wireless Ethernet network A wireless Ethernet network is created by using radio emitters that may be embedded into your computer or plugged into it Create a wireless Ethernet IEEE 802 11a IEEE 802 11b or IEEE 802 119 network if m You are looking for an alternative to installing cable for connectivity m Theability to move about with your computer is as important as network speed m Your computer has wireless Ethernet for networking Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet network A wireless Ethernet network lets you move about your home or office with your notebook or tablet PC For example you can take your notebook or tablet PC from your home office to your patio without having an Ethernet jack available Warni
89. rol point for the network Attached to the access point is the cable or DSL modem that provides access to the Internet Each of the computers or Ethernet ready devices communicate with the access point using radio waves If your computer does not have a built in wireless Ethernet emitter you need to add a wireless PCI card desktop PC card notebook or USB adapter 79 Cable DSL modem m Access point a A ai 4 USB wireless adapter Tips amp Tricks To add the ability to access a wired Ethernet network to your wireless Ethernet network connect an access point to the router or use a Vy router that has a built in access point such as the Linksys wireless access point router with 4 port switch For more information about accessing a wired Ethernet see Using a wired Ethernet network on page 82 Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need m Two or more computers with wireless Ethernet emitters m Oneaccess point m One broadband Internet connection optional 80 Important IEEE 802 11b and IEEE 802 11g use the same radio frequency IEEE 802 11a uses a different radio frequency than IEEE 802 11b n and IEEE 802 119 All wireless Ethernet components must use the same frequency A combination of IEEE 802 11a and IEEE 802 11b or IEEE 802 11a and IEEE 802 11g components will not work Some wireless devices can broadcast and r
90. rrow Passwords Your computer does not accept your password Make sure that CAPs Lock is turned off then retype the password Power Your computer will notturn on m Make sure that your power cord is connected correctly to your computer m f your computer is plugged into a surge protector make sure that the surge protector is connected securely to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on m Make sure that the power cord is free from cuts or damage Replace any damaged cables Printer Theprinter will notturn on m Makesurethat the printer isonline Many printers have an online offline button that you may need to press m Make sure that the power cable is plugged into an AC power source 71 72 The printer ison but will not print m Checkthecablebetween theprinter and your computer M akesurethat it isconnected to the correct port m Makesurethat the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online m Checkthe cable for bent or broken pins If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup Q8 To set a default printer 1 Click Start then click Control Panel The Control Pand window opens If your Control Panel is
91. rs 84 jack 29 Ethernet jack 11 Ethernet network creating 84 external audio jack 12 F Fast Ethernet 82 faxes troubleshooting 67 files opening shared 106 troubleshooting 62 finding Help and Support topics 3 specifications 14 Firewire port 9 30 folders sharing 103 front bezel removing 52 replacing 52 function keys 24 25 G game multi player 77 Gateway eSupport 14 serial number 14 Gateway contact information 4 Gigabit Ethernet 82 H hard drive troubleshooting 63 headphone jack 9 12 help button 26 online 4 using 2 Help and Support 2 searching 3 starting 2 Hibernate mode 9 hotspots connecting to 108 l i Link port 9 30 IEEE 1394 port 9 30 indicators 123 Caps Lock 24 25 CD drive 37 diskette drive 32 DVD drive 37 Num Lock 24 25 numeric keypad 24 25 Pad Lock 24 25 power 9 Scroll Lock 24 25 inkjet printer 15 installing battery 55 devices 30 digital camera 30 digital video camera 30 front bezel 50 memory 53 memory card 34 peripheral devices 30 printer 30 scanner 30 side panel 48 system battery 55 Internet accessing 103 broadband connection 30 button 26 sharing access 76 100 troubleshooting 64 67 IP address entering 86 LAN 98 WAN 90 98 J jacks See connections K keyboard buttons 24 26 cleaning 44 features 24 Multifunction keyboard features 25 PS 2 port 11 troubleshooting 65 124 USB port 9 12 keys application 24 25 arrow 24 25 di
92. s Y View Cart At Home At Work Order Status Upgrade with Sales Support Site Map Help Gateway YS Take a Survey Addto My Quick Links BA E mail This Page SUPPORT HOME PRODUCT SUPPORT DOWNLOADS CONTACT US ACCOUNT INFO PC TOOLS A Search Support S U P P 0 RT Need to upgrade your Gateway product Click Here Step 1 Select your Gateway product category gt All Products W uj 9X 55 e NE o Computers Digital Cameras DVD Players Home Theater MP3 Players Projectors Televisions Wireless Step 2 Select one of the support options below My Support Gateway Recommended Select Your Product Model Enter your PC serial number to access personalized support for Select a product model to locate support information about a specific your Gateway computer Save time by accessing downloads computer model Gateway offers FAQs installation instructions support documents and other features tailored to your computer oR product views user guides and other information to assist you SUBMIT gt Select Your Computer Product iv ec Find my serial How to find my serial Features of My Support Serial Number emachines Click Here for eMachines Support B Internet 14 www gateway com Accessories To order accessories visit the Accessory Store at accessories gateway com Memory Large programs such as multimedia games or graphics programs use a lot of memory If your programs are runni
93. s each computer must have the shared printer s drivers installed Follow the P instructions included with your printer to install the printer drivers on each computer Sharing drives or folders If you want to share a drive or folder use the following instructions To share drives or folders 1 Make surethat each computer on your network has Windows file and printer sharing turned on by following the steps in Sharing drives or folders on page 103 2 In My Computer or Windows Explorer right click the drive or folder that you want to share then dick Sharing and Security The folder properties dialog box opens If you share a drive the entire contents of that drive will be available to everyone on your network If you shareafolder only the contents of that folder will be available to everyone on the network 103 3 Click the Sharing tab Application Data Properties General Sharing Customize Local sharing and security 1g To share this folder with other users of this computer Es only drag it to the jfi To make this folder and its subfolders private so that only you have access select the following check box Network sharing and security 3 As a security measure Windows has disabled remote ER a access to this computer However you can enable remote access and safely share files by running the Network Setup Wizard If you understand the security risks but want to share files without running the wizard c
94. s Network Connection f Network Taxis Choose a wireless network Refresh network list Click an item in the list below to connect to a wireless network in range or to get more information x3 Setup a wireless network linksys For a home or small office Unsecured wireless network Related Tasks nscengb Learn about wireless Unsecured wireless network networking cide e Change the order of preferred networks Unsecured wireless network Cj Change advanced weriicabon settings i Security enabled wireless network APEd t Security enabled wireless network SSID 0 GUEST 10 Unsecured wireless network 4 Click thenetwork you created in the Choose a wireless network list then click Connect Follow the onscreen instructions to complete the wireless network connection OR If you are unable to connect to the network in the Choose a wireless network list click the Learn about wireless networking topic located in the Related Tasks area www gateway com 91 Help and For more information about connecting to a wireless network click Support Start then click Help and Support Type the keyword connecting to wireless network in the Search bOX search 5 then click the arrow Configuring computer settingsforan access point If you are unable to connect to an access point in the Choose a wireless network list the most likely causeisthat the access point is using WEP security You need
95. s information into the wireless utility For more information see Adding an access point on page 94 m You may want to try entering ANY as the SSID which will make the computer try to auto detect the network Your wireless network is listed asa preferred network but it hasan x onit m Anx means your preferred network is not currently available or you are not currently in range to connect 111 112 www gateway com Appendix A Safety Regulatory and Legal Information a m Safety information m Regulatory statements m Notices 113 Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it isimportant that the safety instructions marked on the product and in the documentation arefollowed Warning Always follow these instructions to help guard against personal injury D and damage to your Gateway system Setting up your system a Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operatinginstructionsfor future use Do notusethis product near water or a heat source such asa radiator Set up thesystem on astable work surface The product should be operated only from thetype of power source indicated on the rating label f your computer has a voltage selector switch make sure that the sw
96. s regional code must match the regional code for the disc The regional code for the disc is on the disc disc documentation or disc packaging IftheDVD movie does not play the disc s regional codeand your DVD drive s regional code may not match Computer The computer will not start m Makesurethat the power cord is connected to an AC power source and your computer is turned on Diskette drive Thediskette drive is not recognized m Shut down and restart your computer You cannot save a file to diskette or you see the message disk is full or write protected m Make sure that the write protection tab on the upper right corner of the diskette is down unprotected Delete unnecessary files on the diskette and try again Make sure that the diskette you are using is IBM compatible m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive m Run Error checking on the diskette For more information see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs then click Gateway Documentation If errors are detected and corrected try using the diskette again You see a Access Denied or Write protect error message m Move the write protection tab in the upper right corner of the diskette down unprotected m The diskette may be full Delete unnecessary files on the diskette and try
97. see Back on page 10 5 Lift the cover release lever 48 www gateway com 6 Swing the side panel away from the computer then lift the panel away from the computer www gateway com 49 Removing the front bezel To remove the front bezel m Position the computer where you can grasp the front bottom edge of the bezel then pull the bezel out and away from the case 50 www gateway com Closing the case Replacing the side panel P To replace the side panel 1 2 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case Align the panel tabs into the bottom case notches then swing the side panel toward the top of the computer to secure it into place Replace the side panel thumbscrew Reconnect the cables and power cord 51 Replacing the front bezel To replace the front bezel 1 Align the latch pins with the computer latch holes 2 Press the bezel firmly into place 52 www gateway com Installing memory When you upgrade the computer memory make sure that you install the correct type of memory module for your computer Your computer uses DIMM memory P To install or replace DIMM memory 1 Remove the side panel by following the instructions in Removing the side panel on page 48 2 For more stability place your computer on its side To avoid scratching the case place it on a towel or other non abrasive surface
98. see more choices 5 Click Properties The Internet Protocol TCP IP Properties dialog box opens www gateway com 87 6 Click the General tab Internet Protocol TCP IP Properties General Altemate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain DNS server address automatically Use the following DNS server addresses f Click Obtain an IP address automatically 8 Click OK to close the Internet Protocol TCP IP Properties dialog box 9 Click OK to close the Local Area Connection Properties dialog box 10 Click x to close the Ne amp work Connections window 11 Repeat this procedure for every computer on your network Whereto go from here If you are setting up a wireless Ethernet go to Setting up a wireless Ethernet network on page 89 OR If you are setting up a wired Ethernet go to Setting up a wired Ethernet network on page 96 88 www gateway com Setting up a wireless Ethernet network See the instructions that came with your access point or wireless access point router for initial setup How you set up your access point varies depending on the features of the access point and your networking situation Mounting the access point When selecting a place to mount your access point consider the following guidelines Mount your access point as high as po
99. siness other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Canada Industry Canada IC Unintentional emitter per ICES 003 Thisdigital apparatus does not exceed the Class B limitsfor radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dansle r glement sur le brouillage radio lectrique dict par Industrie Canada Telecommunications per Industry Canada CS 03 for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by mea
100. ssible to avoid interference from natural obstacles and appliances Mount your access point in a location where you can run an Ethernet cable from the access point to either your wired Ethernet network or your cable or DSL modem Configuring the access point Important The following configuration information applies to the Linksys wireless access point router with 4 port switch For any other brand or model n of access point see the manufacturer s documentation which may accompany the access point or be available from the manufacturer s Web site gt To configure the Linksys wireless access point router with 4 port switch 1 If you are connecting any wired devices to your wireless access point router follow theinstructionsin Setting up anetwork using arouter on page 96 then go to Step 7 OR If you are not connecting any wired devices to your wireless access point router go to Step 2 Plug one end of a straight through cable into the WAN port on the wireless access point router and the other end into the DSL or cable modem Plug one end of the power adapter into the AC connector on the router and the other end into a grounded 110V electrical outlet Turn on the DSL or cable modem Press the reset button on the wireless access point router Temporarily connect a computer to the wireless access point router using a straight through cable and turn the computer on From one of the computers plugged into your w
101. tant i The Internet setup procedure uses the Windows XP New Connection Wizard and Internet Explorer The example screens show those screens that typically appear in the course of using the wizard If your Internet connection differs from that used in this example you may encounter additional screens or screens with different selections Make sure that you read each screen in the wizard and make your selections based on your particular Internet connection situation If you use a browser other than Internet Explorer see the help provided with that browser for configuring it for use on a network If you are using a dial up modem instead of a broadband connection see the documentation that came with your router or access point for the correct procedure gt To set up Internet Explorer on each computer on your Ethernet network 1 Make sure that the router or access point is turned on and configured as instructed by your cable or DSL provider 2 Click Start right click Internet then click Internet Properties The Internet Properties dialog box opens 100 3 Click the Connections tab Internet Properties General Security Privacy Content Connections Programs Advanced To set up an Internet connection click Setup Dial up and Virtual Private Network settings Choose Settings if you need to configure a proxy server For a connection Local Area Network LAN settings LAN Settings do not apply to dial up conne
102. tart Help and Support m Click Start then click Help and Support Help and Support opens C Help and Support Ce Ask for assistance Pick a task Did you know You can find help information by clicking a link performing a search or browsing the index 2 www gateway com Searching for a topic To search for a topic in Help and Support type a word or phrase keyword in the Search box located at the top of any Help and Support screen then click the arrow gt button For each search you receive the following search result types m Suggested Topics These topics are located in Help and Support and are relevant to your search topic m Full text Search Matches These topics are located in Help and Support and contain the words you entered in the Search box m Microsoft Knowledge Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list of your search results click the results header for the type of results you want to view To view a topic click the topic name in the Search Results list Using Your Computer guide In addition to this guide the Using Your Computer guide has been included on your hard drive This guide includes information on using Windows using the Interne sending a fax and changing power saving settings as well as other topics To access the Using
103. the Wireless Networks tab 94 4 Wireless Network Connection Properties General Wireless Networks Advanced vj Use Windows to configure my wireless network settings Available networks To connect to disconnect from or find out more information about wireless networks in range click the button below View Wireless Networks Preferred networks Automatically connect to available networks in the order listed below linksys Automatic nscengb Automatic Learn about setting up wireless network confiquration OK I Cancel www gateway com 3 Click Add The n amp work properties dialog box opens linksys properties Association Authentication Connection Network name SSID Wireless network key This network requires a key for the following Network Authentication Opens v Data encryption Disabled v OK Cancel 4 Type the name of the network in the Network name SSID box 5 Click the arrow button to open the Network Authentication list then click the network authentication option you want 6 Ifthisisa security enabled network click the arrow button to open the Data encryption list then click WEP f Ifthe WEP network key isnot provided automatically click to clear The key is provided for me automatically check box then type the network key settings in the Network key and Confirm network key boxes to match those set on the access point OR If the
104. thernet cards for instructions on installing the card and any required drivers Making sure your broadband connection works Before you change anything about your home setup make sure that your broadband connection is working correctly To test the connection log onto the Internet using your current setup If the connection is not working contact your Internet service provider Important If you do not have a broadband connection already installed make the necessary arrangements with your ISP Be sure to find out how n soon after the installation the line will be activated Important Broadband Internet settings will differ from ISP to ISP Before you begin setting up your network you should contact your ISP for any ni specific instructions they have for setting up a network Naming the computers and the workgroup Important You must give each computer on the network a unique Computer L Name and the same Workgroup Name gt To identify this computer on the network 1 oF W N Click Start then click Control Panel The Control Pand window opens If your Control Panel is in Category View click Performance and Maintenance The Peformance and Maintenance window opens Click Double click System The System Properties dialog box opens Click Computer Name Click Change The Computer Name Changes dialog box opens Type a unique computer name in the Computer name box This name identifies the computer to other users on the network
105. tion selecting 77 network jack 11 networking games 77 sharing devices 76 sharing drives 76 sharing Internet connections 76 sharing printers 76 streaming audio 76 streaming video 76 New Connection Wizard 100 next button 26 Norton Antivirus 41 numeric keypad 24 25 indicator 24 25 0 online help 2 4 button 26 online search button 26 opening computer case 48 files across network 106 front bezel 50 P Pad Lock indicator 24 25 parallel port 11 password 71 PDA memory cards 34 peripheral devices 30 play button 26 playing audio CD 37 DVD 38 multi player games 77 Plug and Play devices IEEE 1394 support for 30 USB support for 30 ports See connections power 125 button 9 connector 11 Hibernate mode 9 indicator 9 source problems 20 Standby Resume 9 troubleshooting 71 turning off computer 22 turning on computer 21 power button 9 previous button 26 printer default 72 inkjet 15 installing 30 laser 15 parallel port 11 sharing 76 103 105 troubleshooting 71 USB port 9 12 printing files across network 108 programming My Documents button 26 shortcut buttons 26 programs closing unresponsive 23 PS 2 port keyboard 11 mouse 13 R RAM See memory rebooting computer 23 recordable drive 9 15 locating 9 troubleshooting 59 recording CDs 38 DVDs 38 resetting computer 23 resources sharing 100 restarting computer 23 Resume mode 9 router 126 configuring 98 name 90 98 S safety avoiding re
106. to configure your network settings to use the same WEP security settings as those used by the access point gt To configure computer settings with WEP security for an access point wireless Ethernet network 1 With the Wireless Network Connection window open click Change advanced settings The Wireless Network Connection Properties dialog box opens 2 Click the Wireless Networks tab 4 Wireless Network Connection Properties PR General Wireless Networks Advanced 7 Use Windows to configure my wireless network settings Available networks To connect to disconnect from or find out more information about wireless networks in range click the button below View Wireless Networks Preferred networks Automatically connect to available networks in the order listed below linksys Automatic nscengb Automatic Learn about setting up wireless network configuration OK Cancel 92 www gateway com 3 Click to select the access point network in the Preferred networks box then click Properties The network properties dialog box opens The name of the network already appears in the Network name SSID box linksys properties Association Authentication Connection Network name SSID Wireless network key This network requires a key for the following Network Authentication Opens v Data encryption Disabled v OK Cancel 4 Click the arrow button to open the Data encrypti
107. to the end of a document Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Press one of these keys to open the Windows Start menu These keys can also be used in combination with other keys to open utilities like F Search utility R Run utility and E Explorer utility Access shortcut menus and help assistants in Windows Move the cursor up down right or left Use these keys to type numbers when the numeric keypad NUM LOCK is turned on www gateway com Multifunction keyboard This keyboard is the full featured model available with your computer Function keys Navigation keys Indicators Press these keys Function keys Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad Windows keys Application Directional Numeric key keys keypad To Start program actions Each program uses different function keys for different purposes See the program s help to learn more about function key actions Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Press this key to open the Windows Start menu This key can also be used in combination with other keys
108. ts almost any liquid can result in extremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms Do not block the ventilation fan When storing your computer for an extended period of time unplug AC power Updating Windows WindowsUpdateistheonlineextension of Windowsthat helps you to keep your computer up to date Use Windows U pdateto choose updates for your computer s operating system software and hardware New content is added to the site regularly so you can always get the most recent updates and fixesto protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer To run Windows Update 40 1 Connect to the Internet 2 Click Start All Programs then click Windows Update 3 Click Scan for Available Updates Help and For more information about Windows Update click Start then click Support Help and Support Type the keyword Windows Update in the HelpSpot Search box Search 5 then click the arrow Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer then spreads from one computer to another Viruses can damage data or cause your computer to malfunction Some viruses go undetected for a period of time because they
109. udio file streaming 76 audio in jack 12 B battery replacing 55 bezel removing 50 replacing 52 broadband connection 30 76 85 connecting 11 C cable modem 30 79 83 89 96 connecting 11 Caps Lock indicator 24 25 cards inserting memory card 34 installing memory card 34 removing memory card 34 slots 34 troubleshooting add in card 59 troubleshooting memory card 66 types of memory cards supported 34 case dosing 51 opening 48 CD cleaning 46 controlling play with keyboard 26 inserting 37 playing audio 37 recording 38 troubleshooting 59 CD drive identifying 36 locating drive 9 troubleshooting 59 using 36 cellular phone memory cards 34 Certificate of Authenticity 14 cleaning audio CD 46 case 43 CD 46 computer exterior 43 computer screen 44 DVD 46 121 keyboard 44 mouse 44 screen 44 closing computer case 51 front bezel 52 unresponsive program 23 computers naming 85 configuring access point 89 92 audio jacks 28 router 98 speakers 28 TCP IP protocol 86 connecting modem 29 PS 2 keyboard 11 PS 2 mouse 13 to access point 91 to Ethernet network 11 29 to hotspots 108 to Internet 11 30 to network 11 29 connections audio in 12 center speaker 12 digital camera 9 12 30 digital video camera 9 30 Ethernet 11 29 external audio 12 external speakers 12 Firewire 9 30 front speaker 12 headphone 12 i Link 9 30 IEEE 1394 9 30 keyboard 9 11 12 line in 12 line out 12 microphone 9 12 modem 13
110. uter accessories Set up the monitor so the top is no higher than eye level the monitor controls are within reach and the screen is tilted to be perpendicular to your line of sight Place your keyboard and mouse at a comfortable distance You should be ableto reach them without stretching Set paper holders at the same height and distance as the monitor Sitting at your computer Avoid bending arching or angling your wrists Make sure that they are in a relaxed position when you type Do not slouch forward or lean far back Sit with your back straight so your knees hips and elbows form right angles when you work Take breaks to stand and stretch your legs Avoid twisting your torso or neck 19 Avoiding discomfort and injury from repetitive strain m Vary your activities to avoid excessive repetition m Take breaks to change your position stretch your muscles and relieve your eyes m Find ways to break up the work day and schedule a variety of tasks Protecting from power source problems During a power surge the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage Protect your computer and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your computer Warning High voltages can enter your computer through both the power cord and the modem connection Protect your com
111. vicesin these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should theunit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation D exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Notices Copyright O 2004 Gateway Inc All Rights Reserved 14303 Gateway Place Poway CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advis
112. y be connected to a line as determined by thetotal RENs contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved Thetelephone company may make changesin its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance noticein order for you to makenecessary modificationsto maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line serviceis subject to statetariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on thelineand briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings TheUnited States Telephone Consumer Protection Act of 1991 makesit unlawful for any person to usea computer or other electronic deviceto send any message via atelephonefax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on thefirst page of the transmission the date and timeit is sent an identification of the bu
113. yer games Sharing a single Internet connection Each computer connected to the network can share the same broadband connection or modem and telephone lineto access the Internet at the same time This saves on the cost of installing another telephone line for your second computer and paying for a second Internet service provider ISP account Sharing drives With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using recordable media In addition you can map a drive on a networked computer to another computer and access the files as if they were located on the hard drive of the computer you are using Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices such as a printer Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network Streaming audio and video files With a network you can store audio files such as the popular MP3 files and video files on any networked computer then play them on any of the other computers or devices connected to your network This process is called streaming 76 Playing multi player games With a home network you can play multi player games Load a game like Microsoft Racing Madness 2 on your computers and in minutes you and your f

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