Follett HCE1000A User's Manual
Contents
1. 0195655556100 g3M IHL NO 85 b E gt 5 632 E 9 102 292 019 HO 1966 629 008 3222925830050 39 TIVO HOIAHIS HOS 54562 35010 8 2 HN ERES 33 3 3 8 3 E YSN 0708 NOLSV3 ISd 927 0 340 8535 TUE 3unss3ud HO ANV1 108 S10 55318 d A2J J 0 SSdud S ver O IH WNSIS efe s zer HOLIMS i 29899 sa ON 9 O AYY9 m 25 108 IM Sr A E NUS lt NUS P a 4 s gt Nua Nua YV O NVJ Wow 55 ms gt mE p yaannr j TL 55 4 m AHG H m HA eps 6 527 NONI eU 1 osr 189 2 M 1 YY qe gt xl 7 aoa Tins N 190520 a e Nuni3u 50 i WLLNALOd 5 8 c2. b 7 x LO WATER Fig 5 5 Mix 1 gallon 1207 49 water and 1 6 ounces 26 asm v Z Fig 6 7 icemaker restarts Machine will sanitize then flush 3 times in Fig 6 48 NU CALGON IMS II SANITIZER Fill until Note Do not use bleach to sanitize or clean the HI WATER light comes on Fig 5 approximately 12 minutes 6 Replace cover on cleaning cup Wait until machine Fig 7 7 To clean transport tube Press power switch OFF 8 Disconnect coupling as shown Fig 8 9 Using disposable food service grade gloves insert dry Sani Sponge kit part 00132068 Next insert Sani Sponge soaked in Nu Calgon IMS II sanitizer solution Push both Sani Sponges down ice transport tube with supplied pusher tube Fig 9 10 Remove and discard 16 407mm pusher tube Fig 10 Fig 10 11 Reconnect coupling Press power switch ON Ice pushes Sani Sponges through tube Fig 11 12 Place a sanitary 2 gallon or larger container in bin or dispenser to collect Sani Sponges and ice for 10 minutes Collect 5 5 Ibs of ice from unit Discard ice and Sani Sponges Fig 12 Service Icemaker operation all models Follett s icemaker consists of five distinct functional systems covered in detail as follows Water system Electr
3. Table of contents Welcome to Follett 4 Specifications sore eI Exe aE TAS Deke METER ELE RET 5 _______________________ 7 7 Weekly extenlor Gale vss ose no ew Ere EET CPI A ER RT E P RS ERE 7 Monthly condenser cleaning rom 7 Semi annual evaporator cleaning 7 Service Hh hh hh hh hh hh hh hn 12 Icemaker operation eee e e e e e e e e n 12 Water system sse nnne 13 Electrical system s nnne 14 Normal control board operation ss Hn 14 Test points sese 15 Time delay and self flushing jumpers n n nnne 15 Error faulie pute veda dicha e pad ODER Up ops Sr PRU 15 dens persi melee pe Gime RE dads 15 Des FE pe REG 15 Relay output indication HH 15 Compressor refrigerant Solenoid output M 15 Wiring diagram HH nnn 16 Compressor data n nnn 17 Gearmotor data decease ue ye evi PAR EYE SY E ER 17 Resistance of windings 2 2 2 2 17 Mechanical system 18 Evaporator disassembly
4. 18040 USA Toll free 800 523 9361 610 252 7301 00171629800 Innovative solutions inspired by Fax 610 250 0696 www follettice com 05 07
5. false shuttle E d Pow 5 5 2 2 Shuttle stuck up position 2 Repair or replace shuttle mechanism 55 lt 9 5 3 Damaged or improperly installed 3 Replace or reposition thermostat B9 5 2 259 thermostat open 4 Transport tube backed out of 4 Correct coupling installation coupling 4 machine is not making ice 1 A self flush occurred but could 1 Replace drain solenoid valve Locked in PURGE not drain evaporator due to a failed drain solenoid valve 8 25 2 A self flush occurred but could 2 Level ice machine Check water 5 Ez A Sea 5 not drain evaporator due to water reservoir to make sure it is not tilted 3 8 5 reservoir or ice machine not towards the compressor 000 OOO60 000 00 being level 5 Ice machine is not making ice 1 Poor water quality causing ice to 1 Clean ice machine Increase HI AMPS jam auger flushing frequency 2 Damaged shuttle mechanism 2 Replace or repair shuttle mechanism Ee 2 thermostat closed thermostat 5 Ez 2 8 3 Kinked transport tube 3 Straighten transport tube 2228 ESRSSLEZES _ thermostat systems ooo 7 Intermittent drive output from 4 Replace PC board PC board Evaporator will freeze causing a hi amps error 5 Gearmotor is unplugged 5 Plug in gearmotor see page 15 for no current details 6
6. machine is not making ice 1 High ambient temperatures 1 Air condition area to below 100 F HI PRESSURE gt 100 F 38 C 38 C 8 2 Poor ventilation or air 2 Reposition ice machine or properly uu 992 recirculation ventilate Prevent ice machine exhaust 2255 from recirculating on Fo rT05Lt0FT4 12 3 Clogged condenser 3 Clean condenser grille 66 Fan not working properly No 4 Correct air flow air flow Blocked fan blades No fan output from PC board Faulty fan motor 26 Remove any blockage from fan blades Replace PC board Replace fan motor Ice machine disposition Possible causes Corrective actions Legend Oorr QoNororr FLASHING 7 Ice machine is not making ice Drain clog 64 CPU LO WATER HI WATER DRAIN CLOG HI PRESS HI AMPS SERVICE PURGE CLEANING TIME DELAY REFRIG AUGER 6 LOW BIN POWER 1 2 Drain hose kinked or plugged causing water to back up Improper floor drain routing pitch causing water to back up High TDS levels and leaking drain solenoid may cause an errant drain clog Remove kink or blockage from drain hose Re route floor drain Clean area around drain sensor and or replace Drain solenoid valve 8 lce machine is making ice 1 Failed water sensors Process
7. U v J Md 2 C rSn i HOLOWINOD O Be quee t3 0 esr b da 25 5019 HOIH wri oen a gt WOO WHON WHv1v WOO m lt lt 44O NO x er D Sr 9 9 3 1 A E mM wi S mg ur 99 0 ete 2 H m vali e er 1 ZH09 08 is 3 m NI OZH 8 8 NIVHG ualvM 31188 gt lt gt lt NOEZ NOEZ OEF 16 Compressor data Compressor current draw at 230 VAC Air cooled Ambient air temp 60 F 16 C 70 F 21 C 80 F 27 C 90 F 32 C 100 F 38 C 7 1 7 5 7 8 7 8 8 1 Water cooled Condenser water temp 50 F 10 C 60 F 16 C 70 F 21 C 80 F 27 C 90 F 32 C 7 0 7 0 7 4 6 7 8 0 Locked rotor amps 54 Gearmotor data Brother Gearmotor current 2 8A nominal Locked rotor amps 15 amps Resistance of windings 208 230 vac gearmotor Brother 6 20 Compressor start winding 3 00 Compressor run winding 1 40 Fan motor 380 17 Mechanical system Evaporator disassembly 1 Press PURGE button to purge evaporator and then turn power OFF 2 Unscrew and remove stream divider as shown 3 Unplug and remove gearmotor as shown 4 Remove all traces of petrol gel from the
8. HCE1000A HCE1000W 50Hz Icemakers www follettice com Operation and Service Manual After Serial Number C20000 Following installation please forward this manual to the appropriate operations person y 801 Church Lane Easton PA 18040 USA DETIT Toll free 800 523 9361 610 252 7301 C Innovative solutions inspired by ice Fax 5 250 0696 www follettice com 00171629 00 Follett Corporation Equipment Return Policy Follett equipment may be returned for credit under the following conditions 1 The equipment is new and unused 2 A return authorization number has been issued by customer service within 30 days after shipment 3 Follett receives the equipment at the factory in Easton PA within 30 days after issuance of the return authorization number 4 equipment must be returned in Follett packaging If the packaging has been damaged or discarded Follett will forward at the customer s expense new packaging Note Return freight charges are the responsibility of the customer If equipment is returned and is damaged because of improper packaging Follett Corporation will not be held responsible Credit will be issued when The equipment has been inspected by Follett and deemed suitable to be returned to stock Note 15 restocking charge will be deducted from the credit If the cost to return the product to stock exceeds 15 the actual cost will be deducted
9. C max 50 F 10 C min Water temperature 90 F 32 C max 45 F 7 C min Water pressure potable 70 psi max 483 kPa 10 psi min 69 kPa Note Water cooled condenser pressure 150 psi max 1034kPa 10 psi min 69kPa Heat rejection Air cooled rejects 11 300 BTU hr Water cooled rejects 12 800 BTU hr Ice production Air cooled icemaker capacity 24 hrs Water cooled icemaker capacity 24 hrs Ambient Air Temperature F C Ambient Air Temperature F C 60 70 80 90 100 Inlet Water Temperature F C Inlet Water Temperature F C Dimensions and clearances Entire front of icemaker must be clear of obstructions connections to allow removal 1 26mm clearance above icemaker for service 1 26mm minimum clearance on sides The intake and exhaust air grilles must provide at least 150 sq in 968 sq cm of open area Air cooled model HCE1000A icemakers 18 458mm minimum clearance between discharge and air intake grilles Keep ventilation openings in the appliance enclosure or built in structure clear of obstruction Front View Side View Back View Air exhaust Ice transport hose connection Air exhaust 29 63 753mm 21 28 541mm amp 4 both sides Cord only 2 43 62mm 3 8 OD push in water inlet 21 05 535mm 23
10. Gee 18 Evaporator reassembly QUSS SO aUe qae IR NR A diae Ag qua MuR e 20 Refrigeration system sree nnn 23 Refrigeration pressure data ah hes ehe esee ebd ei Vi eat 23 Refrigeration System diagram AC Ela T 23 Refrigerant charge ETT 24 Refrigerant replacement requirements 24 ache sie tse ve ipee eR e al ens e eR E OE 24 Pec owed ener 24 lc capacity 222 ada EES 24 Bin f ll deteclion Syslem e 25 eres EE 26 Replacement 28 Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers the same degree of service we ask that you review the installation manual provided as a separate document before beginning to install the unit Our instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any time please call our technical servic
11. auger shaft 5 Unscrew and disconnect transport tube from louvered docking assembly 6 Unplug sensor at the electrical box 7 Remove vent tube from shuttle housing as shown Fig 13 5 STET SON Fig 15 Fig 16 RW Fig 17 8 Loosen nut on V band clamp and remove 9 Remove V band clamp from front of evaporator 10 Remove main housing as shown 11 Remove and discard mating ring and seal 12 Carefully remove auger 19 Fig 18 Evaporator reassembly acx De 4 Do not touch Fig 19 Fig 20 c 5 c lt nO o 2 C D 5 2 o D 0 2 Qs z O c o c 5 o B M ut gt g c a 50 5 o o 9 gt 6 v cz 225 9575 c o 5 ODD o 25084 g c Ol 990 pam BE 5 Og o 4028 2 oO 254 og 2 CP f o aog c 4 e st z 10 20 Fig 21 6 Orient auger shaft with keyway in the upward position Note Shuttle housing removed for clarity 7 Force main housing into position against evaporator and place 1 4 7mm
12. there is moisture in the system and further evacuation is needed If the pressure continues to rise check the system for leaks Ambients Minimum Maximum Air temperature 50 F 10 C 100 F 37 8 C Water temperature 45 F 7 C 90 F 32 2 C 1Ambient air temperature is measured at the air cooled condenser coil inlet 2Ambient water temperature is measured in the icemaker water reservoir Ice capacity test Icemaker production capacity can only be determined by weighing ice produced in a specific time period Replace all panels on icemaker Run icemaker for at least 15 minutes Weigh and record weight of container used to catch ice Catch ice for 15 or 20 minutes Weigh harvested ice and record total weight Subtract weight of container from total weight Convert fractions of pounds to decimal equivalents ex 6 165 802 6 5 105 Calculate production using following formula 90 ONG nt 1440 min x wt of ice produced E Production capacity 24 hr period Total test time in minutes 9 Calculated amount per 24 hours should be checked against rated capacity for same ambient and water temperatures in Ice Production Tables 24 full detection system The Follett Horizon icemaker incorporates a unique bin full detection system that consists of the shuttle and actuator The shuttle incorporates a flag and sensor Referencing the figure below the normal running position of the flag is down out of the sen
13. 41 33 277 35 313 38 349 41 1503 213kPa 1661 234kPa 1909 241Kpa 2158 262kPa 2406 282kPa 15 03 2 13bar 16 61 2 34bar 19 58 2 41 21 58 2 62bar 24 06 2 82 Water temperature Water cooled condensers 60 F 16 C 70 F 21 C Pressure psig discharge suction 279 33 225 33 1923 227kPa 1551 234kPa 18 96 2 27bar 15 51 2 34bar Note Refrigeration system diagram 15 92 2 27bar 807 277 90 F 32 C 100 F 38 C 231 33 232 34 236 40 1592 227kPa 1599 234kPa 1627 275kPa 15 99 2 34bar 16 27 2 75bar The water control valve is factory set to maintain 275 15 psi discharge pressure 70 F water rN 5 N N Noonan high side refrigeration line run N N N dryer SS N high side service port low side service port H condenser High pressure vapor Pa a a heat exchanger N N N N low side refrigeration SS Im line run HH EUSA Sw EA SESS R D E y 6 High pressure liquid thermostatic B B expansion gt 4 valve Y E B V 2 H M 5 compressor Low pressure vapor 23 Refrigeration charge All service on refrigeration sys
14. 77 604mm 1 4 FPT condensor drain water cooled only 1 4 FPT condensor inlet water cooled only 3 4 MPT drain Operation Cleaning and preventive maintenance all models Note Do not use bleach to sanitize or clean the icemaker Preventive maintenance Periodic cleaning of Follett s icemaker system is required to ensure peak performance and delivery of clean sanitary ice The recommended cleaning procedures that follow should be performed at least as frequently as recommended and more often if environmental conditions dictate Cleaning of the condenser can usually be performed by facility personnel Cleaning of the icemaker system in most cases should be performed by your facility s maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operators responsibility to see that this cleaning is performed according to the schedule below Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty Weekly exterior care The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner amp Polish or equivalent Monthly condenser cleaning air cooled icemaker only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air cooled icemakers to ensure optimal performance 2 When reinstalling counter panels in front of remote icemakers be sure that ventilation louver
15. 849 4 Compression nozzle 00115774 5 Elbow water 00134502 6 Gasket shuttle 00115600 74 Stream divider 00142513 8 Auger bolt 00116988 9 Washer 00161513 10 Retainer auger bolt 00161366 11 Kit auger bolt auger bolt washer retainer nut and washer 00161406 12 Key 00117804 13 Bolts gearmotor mounting 4 00130641 14 Gearmotor 240V includes capacitor 00130807 15 Gasket gearmotor 00121632 16 Main housing includes 00112946 amp 00116962 00142539 17 Coupling V band 00130708 18 O ring 00116962 19 Seal auger shaft 00112946 20 Cup sanitizer 00130674 21 Gasket sanitizer 00124032 22 Cap sanitizer includes 00124032 00130880 23 Tubing water 3 8 OD 502719 24 Tubing water 1 4 OD 502079 25 Hardware mounting evaporator cap 00130989 26 Solenoid water feed 240V 00130831 27 Tee water 00134494 28 Sensor assembly water level and drain clog 00171363 29 Cap evaporator includes 00125468 amp 00130989 00130740 30 Clip water shut off valve 502922 31 Strainer water 502920 32 Valve shut off water 502921 33 Auger includes 00112946 amp 00116962 00147249 34 Evaporator includes 00112946 2 00116962 amp 0012116 00130724 35 Journal housing and bearing includes 2 00116962 00130716 36 Reservoir water 00130690 37 Base evaporator 00130732 38 Boot solenoid 00160309 39 Solenoid purge 240V 00130765 40 Insulation evaporator 00121616 41 Spacers solenoid 00160317 Not shown Insulation evaporator cap 00125468 29 Ord
16. d caution label on product and follow instructions carefully Ice is slippery Maintain counters and floors around dispenser in a clean and ice free condition Ice is food Follow recommended cleaning instructions to maintain cleanliness of delivered ice Specifications Electrical Each icemaker requires its own separate circuit with electrical disconnect within 10 ft 6m Equipment ground required Standard electrical 220 240 50 1 Maximum icemaker fuse 15 amps Amperage 11 amps Maximum power 3600 watts Climatic class N 6 ft 2m cord provided on icemaker Plug must be provided by the end user and must conform to standard EN 60 335 2 24 2003 of the end destination f the supply cord is damaged it must be replaced by the manufacturer or their service agent or a similarly qualified technician in order to avoid a hazard Plumbing 3 8 OD push in water inlet 3 4 drain 1 4 condenser inlet water cooled condenser only 1 4 FPT condenser drain water cooled condenser only Notes 3 4 vented drain line must slope a minimum of 1 4 per foot 6mm per 30 4cm run Drain to be hard piped and insulated To prevent back flow do not connect drains Separate drains for icemaker and condenser Water shut off recommended within 10 feet 3m Follett recommends installation of Follett model 00130286 activated carbon filter in icemaker inlet water line Ambient Air temperature 100 F 38
17. diameter Phillips screwdriver into hole in the auger shaft 8 Replace V band clamp as shown Replace nut on V band clamp and tighten 10 Remove screwdriver 11 Reconnect transport tube to louvered docking assembly 12 Plug sensor in at the electrical box 13 Reconnect vent tube to the shuttle housing as shown Fig 23 14 Apply a light coat of petrol gel compound to the auger shaft 15 Install gearmotor making sure that insulation is properly seated between gearmotor and main housing as shown 16 Firmly tighten four gearmotor bolts in place 21 17 Insert a bolt into the auger shaft and finger tighten 18 Using a wrench rotate the shaft clockwise to align the keyways in the gear housing and the shaft so as to accept the key 19 Insert the key into the keyway 20 Remove bolt and reinstall the washer and bolt Place retainer over bolt and secure with nut and washer 21 Lubricate body of stream diverter with petrol gel and reinstall 22 Plug gearmotor power cord into electrical box 22 Fig 25 Apply O N 4 S a a Va dA og wi Refrigeration system Refrigerant pressure data Air temperature Air cooled condensers 60 F 16 C 70 F 21 C 80 F 27 C 90 F 32 C 100 F 38 C Pressure psig discharge suction 218 31 2
18. e group at 800 523 9361 or 610 252 7301 Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett equipment Following is an explanation of the different model numbers in the 1000 series Horizon Series Model Number Configurations 1000 E Icemaker Voltage Series Condenser Application Configuration HC Horizon E 230 50 1 1000 up to A Air cooled self contained Harmony 5 GSatellite fil V Chewblet self contained only 1036 lbs W Water cooled self contained Top mount 471kg bin 1400 up to 1450 Ibs 658kg Chewblet is a registered trademark of Follett Corporation registered in the US Warranty does not cover exterior or outside installations Moving parts Do not operate with front cover removed Hot parts Do not operate with cover removed To reduce risk of shock disconnect power before servicing Most ice machine cleaners contain citric or phosphoric acid which can cause skin irritation Rea
19. e transport tube top mount 30 762mm 00171306 Not shown Integration kit top mount 00171389 Not shown Integration kit Satellite fill requires transport tube 00171397 Not shown Extension fill tube 9 00135723 Not shown Extension fill tube 4 00153684 Not shown Follett SafeCLEAN ice machine cleaner case of 24 x 702 packets 00132001 Not shown Sani spong kit 00132068 37 Q Q NN y SN ex N IS a g E x QV QW ONY QW VAN NY 9 NX 1 X QD 0 Si i Y NS D NV 7 lt AS 05 Order parts online www follettice com Reference Description Part 1 Grille intake 00122846 2 Front cover air amp water cooled includes 00122846 00130625 3 Tubing water 1 4 OD 502079 4 Tubing drain 00144923 5 Fitting drain 00109728 6 Fitting water inlet 502924 7 Elbow water inlet 502925 8 Coupling includes 00144675 00171207 9 O ring 00144675 10 Bulkhead fitting 00171215 11 Nut 00145342 12 Hose clamp 500377 13 Power cord 240V 00134445 14 Louvered docking assembly includes 0123182 00130658 15 Clamp drain line 00114520 16 Screws 208568 17 Bulkhead connector kit 0017223 Not shown Gasket intake 00135574 Not Shown Louver intake exhaust 13 75 x17 75 00128066 39 801 Church Lane Easton
20. emaker 00130856 19 Heat exchanger includes 00172361 00172353 20 Heat exchanger insulation 00172361 33 Order parts online Electrical box www follettice com 34 Order parts online www follettice com Reference Description Part 1 Cover electrical box air water cooled 00130872 2 Board control circuit 240V includes 00130906 00132902 3 Stand off s set of 6 00130906 4 Capacitor compressor run 00121814 5 Clamp run capacitor 00117044 6 Relay compressor starting 00141648 7 Contactor 00117010 8 Capacitor compressor starting 00141663 9 Cap capacitor 00123216 10 Bracket capacitor 207625 11 Switch evaporator purge 00114371 12 Switch evaporator clean 00117036 13 Switch icemaker power 208867 14 Circuit breaker 4 amp 00126912 15 Power lead 240V 00163923 35 Order parts online Integration kit top mount and Satellite fill www follettice com Top mount configuration Satellite fill configuration 36 Order parts online www follettice com Reference Description Part 1 Shuttle actuator 00171322 2 Clamp 500377 3 Actuator elbow includes 00167122 and 209100 00171264 4 Screws 209100 5 Gasket 00167122 6 Actuator body 00171272 7 Gasket coupling 00126532 8 Ring locking includes 00126532 00171371 9 Ice transport tube 10 3m 00171280 9 Ice transport tube 20 6m 00171298 10 Insulation transport tube 501176 11 Insulation elbow 00168922 12 Insulation actuator 00168930 13 Ic
21. er parts online Air cooled assembly www follettice com e 4 GW SS 30 Order parts online www follettice com Reference Description Part 1 Condenser includes 00130922 00130914 2 Shroud condenser 00130922 3 Fan motor assembly 00130930 4 Electrical box support 00156035 5 Cut out high pressure safety 00117077 6 Insulation bulb TXV 00106534 7 Drier 502724 8 Valve expansion thermal includes 502830 and 00106534 00130997 9 Insulation TXV 502830 10 Hardware evaporator mounting base set of four 00130971 11 Compressor 00121582 12 Base icemaker 00130856 13 Heat exchanger includes 00172361 00172353 14 Heat exchanger insulation 00172361 15 Fan blade 00170290 31 Order parts online Water cooled assembly www follettice com WARS v 32 Order parts online www follettice com Reference Description Part 1 Electrical box support 00156035 2 Elbow water 00129486 3 Valve water regulating 00131052 4 Union water 202148 5 Cut out high pressure safety 00117077 6 Insulation bulb TXV 00106534 7 Drier 502724 8 Valve expansion thermal includes 502830 and 00106534 00130997 9 Insulation TXV 502830 10 Condenser w c 00117234 11 Elbow water 90 00129478 12 Valve shut off water 502222 13 Coupling 206411 14 Hardware evaporator mounting base 00130971 15 Ty rap 204584 16 Receiver 00123109 17 Compressor 00121582 18 Base ic
22. ical control system Mechanical assembly Refrigeration system Bin full The Horizon icemaker overview The Follett Horizon icemaker uses a horizontal cylindrical evaporator to freeze water on its inner surface The ice transport compression nozzle a 5 gt Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors Referencing the diagram below water sensing rods extend down into the reservoir at the end of the evaporator assembly The System works via electrical conductivity as follows One of the longest probes is a common When water is between any of the other probes and the common the PC board will sense the activation During normal operation the water level rises and falls between the Normal High and Normal Low sensors As water is consumed to make ice the level will fall until the Normal Low sensor is exposed triggering the water feed solenoid on Water will fill until the Normal High sensor is activated Note The potable water dissolved solids content must be greater than 10 mg l for the water control system to function properly If using reverse osmosis water filtration system ensure T D S level is greater than 10 mg l Water system diagram Water level diagram Normal operating range Normal LO Common Alar
23. m LO Normal HI 277777777777777777777777777777777777 Electrical system Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine s status Green indicator lights generally represent go or normal operation Yellow indicators represent normal off conditions Red indicators generally represent alarm conditions some of which will lock the machine off A green light labeled POWER indicates power to the machine A flashing green light labeled CPU is normal and indicates that the Central Processing Unit heart beat is working other normal operation status indicators are covered as follows Ice machine disposition Operating conditions Legend ON Oorr QoNororr FLASHING 1 machine is making ice 8 2 amp Hes 1952 0 2 22852 2 2 uo2a22u5200 olira ooooooeeoee 1 Normal running 2 machine is not making 8 2 Sou 2006 gt 2 gt 52 gt 2 lt lt 5 gt oooooeooce 2 Normal time delay When the bin fills with ice the LOW BIN light goes out and the refrigeration and auger drive systems immediately shut down Note The fan mo
24. or Clean or replace water probe Excessive water in bin or assumes there is no water when assembly Check wiring coming into bin from transport there is water connections tube 2 Blocked reservoir vent Clean or replace vent tubes o 3 Defective water feed solenoid Replace water feed solenoid 2 xps ued Bow 458 z valve Stuck in open position valve fez we Quzottag 258283 WUDS lt 00000000060 9 machine is not making ice 1 Water supply is turned off Turn water supply on If evaporator Lo water LO WATER HI WATER DRAIN CLOG HI PRESS HI AMPS SERVICE PURGE CLEANING TIME DELAY REFRIG AUGER Low BIN POWER Low water pressure Defective water feed solenoid valve Stuck in closed position No water feed output from PC board 27 was completely empty the reset button may have to be pressed to restart the ice machine machine will eventually start when water reaches normal lo level Replace water feed solenoid valve Replace PC board Replacement parts Order parts online www follettice com Evaporator assembly 28 Order parts online www follettice com Reference Description Part 1 Tube ice transport molded 00130666 2 Shuttle assembly includes 00115600 amp 0013066 00130815 3 Switch optical 00130
25. or A soft error can either be automatically reset should the condition rectify or if power is cycled Should an error occur consult the troubleshooting guide in this manual or a Follett service technician Note there are two types of LO WATER and HI AMPS errors as listed below Soft errors HI AMPS The PC board monitors the amperage of the auger motor Should the gear motor experience current draw above the 3 8 amps limit the machine will shut down and the TIME DELAY HI AMP and SERVICE LED s will be illuminated After the time delay the machine will restart and the TIME DELAY HI AMP and SERVICE LED S will clear LO WATER During operation the water level cycles between the normal low and normal high sensors Should the water be shut off to a running machine a soft error will occur The error sequence is as follows During operation the water level falls to the normal low sensor and when it does the water feed solenoid is energized If water is not detected at the normal low sensor within 120 seconds a soft error will occur The machine will shut down but the water feed solenoid will remain energized Should water return it will fill to the normal low sensor and the machine will resume normal operation The error will clear automatically DRAIN CLOG The drain clog sensor located in the plastic drain pan behind the drain solenoid will detect the presence of water just below the top edge of the pan If water does not properly flow out of
26. s line up with condenser air duct Semi annual evaporator cleaning every 6 months Wear rubber gloves and safety goggles and or face shield when handling ice machine cleaner or sanitizer CAUTION Use only Follett approved SafeCLEAN Cleaner part 400132001 and NU CALGON 5 SANITIZER Do not mix Cleaner and Sanitizer solutions together DO NOT USE BLEACH e t is a violation of Federal law to use these solutions in a manner inconsistent with their labeling Read and understand all labels printed on packaging before use Note Complete procedure for cleaning an sanitizing MUST be followed Ice must be collected for 10 minutes before putting ice machine back into service Fig 1 1 To clean Remove cover Press the CLEAN button The machine will drain Wait for the LO WATER light to come on Fig 1 LO WATER 2 Mix 1 gallon 3 8L 120 F 49 C water and 7 ounces 1989 one 7 ounce packet of Follett SafeCLEAN ice machine cleaner partit 00132001 Locate cleaning cup Fill until HI WATER light comes on Fig 2 Note Do not use bleach to sanitize or clean the icemaker 3 Replace cover on cleaning cup Wait until machine restarts Machine will clean then flush 3 times in approximately 12 minutes Fig 3 4 To sanitize Press CLEAN button The machine will drain Wait for LO WATER light to come on Fig 4 Cj N HI WATER
27. sor When the bin fills to the top and ice can no longer move through the tube the machine will force the shuttle flag up into the sensor shutting the machine off The shuttle actuator located above the ice bin allows the ice to curl up within it when the bin is full In this way there are no loads generated that would tend to lift off the lid of the bin Shuttle flag and sensor Running Running 25 Troubleshooting Please see Service section for a description of each function Ice machine disposition Possible causes Corrective actions Legend ON Oorr QONorOFF FLASHING 1 Ice machine is in running 1 Defective compressor 1 Replace compressor condition but not making ice 2 Defective start relay 2 Replace start relay 8 3 Defective start capacitor 3 Replace start capacitor o 4 Defective run capacitor 4 Replace run capacitor 2 gt T 5 5 Defective main contactor 5 Replace main contactor TTO0OT90FCT4 Q No output from PC board 6 Replace PC board 2 The CPU is not flashing 1 Processor has been damaged 1 Replace PC board o gt S da 23 55 z RES 6000 oooooovcocce 3 Machine in TIME DELAY 1 Ice jamming due to improperly 1 Correct transport tube routing without full bin installed transport tube causing a
28. tems must be performed in accordance with all federal state and local laws It is the responsibility of the technician to ensure that these requirements are met Recharging icemaker to other than factory specifications will void the warranty R404A icemaker charge specifications Model Charge Refrigerant type HCE1000A air cooled 240z 6529 R404A HCE1000W water cooled 150z 4269 R404A Refrigerant replacement requirements 1 Non contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs Recycled refrigerant must be stored in a clean approved storage container If additional refrigerant is required virgin or reclaimed refrigerant that meets ARI standard 700 88 must be used 2 In the event of system contamination for example a compressor burn out refrigerant leak presence of non condensibles or moisture the system must be repaired evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700 88 3 Follett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached close all valves Allow the system to sit for approximately 20 minutes During this period the system pressure should not rise If the system pressure rises and stabilizes
29. the drain pan it will rise to the sensor especially during a self flushing purge cycle Hard error HI AMPS 1 Two strikes feature If the gearmotor has a second HI AMP occurrence during the countdown period 6 hours after a HI AMP time delay a hard error will occur and the HI AMP and SERVICE LED s will be illuminated 2 No current To prevent the refrigeration system from running without gearmotor rotation the PC board will indicate HIGH AMP and SERVICE if the drive relay is energized and there is no current draw HI PRESSURE Should the refrigeration pressure rise above 425 psi a hard error will occur Even if pressure fall back below the reset point of 295 psi the error will not clear and the machine will not restart LO WATER 1 There is a sensor in the water reservoir that reaches down to the very bottom The machine will not start if water is not present at this sensor 2 A hard error will occur should water not be present within 60 seconds of power up or if the sensors are disconnected or damaged Relay output indication Each relay on the board has an indicator light associated with its output For example when the relay for the water feed solenoid is energized the adjacent indicator light glows green Comp Sol output The output for the compressor is labeled COMP SOL iagram d iring W
30. tor will continue to run for 10 minutes to cool condenser The TIME DELAY light comes on initiating the time delay period When the time delay expires the machine will restart provided that the LOW BIN light is on 3 machine is not making ice 8 zz Sou 2056 kez u amp ocuzag9mmgt gt gt lt u52adsu5o00 oooeoooeee 3 Normal purge indicator After a selected period of ice making time has elapsed 1 or 2 hours the ice machine will automatically self flush The compressor will shut down but the fan and gearmotor will continue to run After the flush is complete the machine will refill and start without a time delay Test points The Horizon PC board incorporates on board test points that can be used to determine various electrical outputs The test point holes allow a standard probe to be inserted for quick voltage measurement For 208 230 Systems use TP 4 L2 as the common for testing outputs for solenoids motors etc Error faults The Horizon PC board monitors various operating parameters including high pressure auger gearmotor amperage limits clogged drain and high and low water alarm conditions There are two types of errors namely hard or soft A hard error is one that shuts the machine off and will not allow restart until the reset button is pressed Even cycling power will not reset a hard err
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