Follett C/E25HT400A/W User's Manual
Contents
1. 19mm 3 4 FPT drain B R power cord Os N 2 20mm A 10mm 3 8 1 g push in water K i i A E inlet 5 4 267mm 10mm 3 8 FPT condenser inlet location D 10 5 water cooled only 10mm 3 8 FPT condenser outlet location E 171 4 water cooled only 800mm 6 75 wee 19mm 3 4 MPT icemaker drain location C 31 5 i y water cooled only A 384mm oY if 15 125 259mm 10 25 79mm 79mm 3 125 3 125 19mm 3 4 MPT icemaker drain location B air cooled only Remove front cover of base section by removing two screws at bottom corners of cover Allow cover to drop approximately 10mm 3 8 and pull forward Turn on water supply and check that water level in float reservoir when full is within 7mm 1 4 of mark on side of reservoir and that float moves freely Check for leaks Verify that water sensor tabs are immersed in water in reservoir Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labels Turn on dispenser power and bin signal rocker switches Check dispenser and icemaker operation Sanitize icemaker according to instructions in icemaker manual Discard sanitized ice Turn off icemaker bin signal switch Remove dispenser hopper lid clean and sanitize dispenser according to instructions beginning o2. Ice deflector cap tube bracket units with top mounted icemaker Bracket ice tube entry units with top mounted icemaker Ice transport tube assembly units with top mounted icemakers Screws knurled Side panel RH Side panel LH Bracket icemaker hold down Cover hopper access Cover hopper Gasket ice entry 30 Top view freestanding and Satellite fill units Ice tube bracket side view all top mounted units i s Reference OANDOOARWNN Ice transport tubing 502522 502523 501176 502328 502329 502697 Ice transport tube Satellite fill units 3m 10 ft Ice transport tube Satellite fill units 6m 20 ft Ice transport tube insulation Satellite fill units only sold by the foot Ice transport tube assembly 50 freestanding FB units Ice transport tube assembly 25 freestanding FB units Ice transport tube assembly top mount units Chilled water components Part 502598 502599 502600 502601 502605 502602 502604 Not shown Not shown Not shown Not shown Not shown Not shown Description Coil chilled water includes two 502599 Fitting water coil Brackets chilled water canister pair includes screws Canister chilled water includes 502600 and 502605 Elbow drain Assembly chilled water Tee drain line 31 Reference ahON Parts 1 5 above Not shown BPOLLEVWT 801 Church Lane PO Box D Easton PA 18044 USA CE 00124446R02 In
3. Icemaker location R Satellite fill icemaker T integral icemaker in top of cabinet B icemaker in base of freestanding units Dispenser configuration C countertop H wall mount F freestanding Approximate storage capacity in lbs Alternate voltage C 220V 60Hz E 230V 50Hz N Important cautions Do NOT tilt any unit farther than 30 off vertical plane during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends installation of a Follett FL4S water filter system part 00130299 in icemaker inlet water line Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual Ice is slippery Be sure counters and floors around dispenser are clean dry and free of ice Ice is food Follow recommended cleaning instructions to maintain cleanliness of delivered ice Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstructions Do NOT use mechanical devices or other means to accelerate the defrosting process To avoid a hazard due to instability of the appliance it must be fixed according to instructions The appliance must be positioned so the plug is accessible If the cord is damaged it must be replaced by a special service agent Specifications E
4. comp 502926 Solenoid valve water 220V 60Hz 230V 50Hz 501841 Boot dispense switch button mounts on 501829 switch 502079 Tubing water station thermoplastic 7mm 1 4 OD sold by the foot 502787 Splash panel lever dispense Electrical box front view lever models Part 500514 502209 2 O fo ie 502209 97 o P 27 Description Thermostat Switch dispenser power Switch icemaker bin signal Reference RON Not shown 16 Reference 1 2 2 Dispense chute and splash panel areas SensorSAFE models 2 Part Description Reference 502057 Fastener dispense chute bracket 1 502681 Cover dispense chute includes labels 2 502689 Chute and funnel ice 3 502249 Chute water 4 502247 Bracket chute includes fasteners 502057 5 502690 Lens sensor 6 502695 Splash panel units with drain pan includes 2 of 502690 7 502715 Splash panel wall mount units w o drain pan Not shown 502927 Solenoid assembly water 220V 60HZ 230V 50Hz includes 502356 502246 502355 502262 502926 8 502355 Bracket water solenoid and lever 9 502356 Tube water station 10 502246 Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp 11 502262 Fitting outlet 4mm 1 8 MPT x 10mm 3 8 comp 12 502926 Solenoid valve water 220V 60H2 230V 50Hz 13 00122978 Sensor includes 502690 and 203611 14 203611 Ty rap sensor mounting 15 28 Electrical box front view SensorSAFE models Part 501699 5010
5. moves ice to the dispense chute where it drops by gravity into the container held below the chute In Follett s continuous icemaking process water freezes to the inside wall of the stainless steel evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through a nozzle on the outlet port The ice is then pushed through a tube to the dispenser bin When the storage area is full a bin stat opens and shuts the icemaker off When the bin is full a bin stat shuts off the icemaker to avoid over filling of the bin The icemaker will restart after 20 minutes if the bin is calling for ice How the SensorSAFE accessory works Follett s SensorSAFE accessory maximizes sanitation and minimizes the possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically resets after two minutes for normal operation SensorSAFE also includes a time limit safety feature which automatically stops ice dispens
6. 0 days after issuance of the return authorization number The equipment must be returned in Follett packaging If the packaging has been damaged or discarded Follett will forward at the customer s expense new packaging Note Return freight charges are the responsibility of the customer If equipment is returned and is damaged because of improper packaging Follett Corporation will not be held responsible Credit will be issued when The equipment has been inspected by Follett and deemed suitable to be returned to stock Note A 15 restocking charge will be deducted from the credit If the cost to return the product to stock exceeds 15 the actual cost will be deducted Table of contents Before You DGG IN ii oss og oes div eis Mere new ckcivlnsis lanienw deus teddies aged pie daas Obes aula Danan 4 Specifications srsrss ornis rns ee or TRIE ENSERES TEEPEE IAEE ape ioe vidie deere dea caesar 5 Field WING sss ssssririissesrerriirrin tists NEA NEA CETTE FEO SEOS SE SESE PEETRE EENE E SESE SEDO 6 InstallatiONss amp 665s csccccescss renee eee wee cane Seo bass CREE SOS He DRE STE SES ESSE DSS See ROE EE T Installing freestanding dispensers sessesessesessssessssesessesecseosssroseseesoe 7 Installing Countertop CISPENSErS cece ccc cc eee e eee teen EER teen cent eeneeaees 9 Installing wall mount dispenses 6 ce cece cece ee eee cent ene n eee e ESVE EENES 11 Installing Satellite fill iceMAKerS 6 cec
7. 2 Slide plastic dispense chute cover up and out to remove 3 Pull out four white plastic fasteners and remove dispense chute Dispense wheel removal and installation Note Models with top mount icemakers require removal of icemaker before removing wheel 1 Remove all ice from storage area of dispenser 2 Remove center thumbnut from dispense wheel Yoo w Drive bar removal 1 Remove dispense wheel from dispenser see above 2 Pull drive bar out of its channel in bottom of wheel Wheel motor assembly removal 1 Shut water off Remove front cover 2 Remove dispense wheel and dispense chute covers see above Remove thumbnuts holding baffle inside bin and remove baffle Tilt rear of wheel up and lift off motor drive shaft After reinstalling wheel secure baffle loosely with thumbnuts but do not tighten Place a 1 16 spacer against wheel and allow baffle to drop until it touches spacer Tighten thumbnuts and remove spacer baffle H dispenser front side view wheel section 3 Remove splash panel Water line to solenoid valve can be disconnected from water inlet valve by pulling on ring at end of inlet fitting Disconnect wires on motor NY Oo A Remove motor assembly Ice transport tube replacement models C E25CT400A W C E25HT400A W C E50CT400A W C E50HT400A W 4 Disconnect wiring to panel and set panel aside Remove four bolts 7 16 socket hold
8. 2359 502816 502817 502945 502931 502930 502805 502925 Giga So 0 Description Cover top front 25 countertop CT amp wall mount HT units Cover top front 50 countertop CT amp wall mount HT units Reference 1 1 Cover top front 25 countertop units with Satellite fill icemaker CR wall mount HR units amp freestanding FB 2 Cover top front 50 countertop units with Satellite fill icemaker CR wall mount HR units amp freestanding FB Cover lower section stainless 25 50 freestanding FB units Cover dispense chute Knurled screws front cover Drain pan Grille drain pan Lid icemaker 25 50 countertop CT and wall mount HT units Lid 25 50 countertop CR wall mount units with Satellite fill icemakers HR amp freestanding FB units Rear panel base stand perforated Leg kit 153mm 6 adjustable for freestanding units set of 4 Single leg for freestanding units Strainer water faucet and icemaker models with integral icemaker Drain tube assembly Drain line adapter Bulk head union water inlet Tee water inlet Valve water shut off Fitting drain and mounting plate units with integral icemaker Base stand assembly countertop dispenser Clip water shut off valve Drain p
9. 26 501607 501619 502691 502692 501019 501024 500799 500637 502929 Part 500514 502209 502209 502915 502359 501841 o Utttho Description Wheel motor 220V 60Hz 230V 50Hz Washer thrust Fan blade wheel motor Drive shaft includes threaded rod and nut Chain pitch 54 link Sprocket drive shaft 35T Sprocket wheel motor 10T Bearing drive shaft Connecting link chain Key driveshaft Dispenser drive assembly 29 Description Thermostat bin level Switch dispenser power Switch icemaker bin signal Control board SensorSAFE 220V 60Hz 230V 50Hz Clean switch SensorSAFE Boot clean switch Reference 1 2 2 3 Not shown Not shown Reference 1 2 Not shown NOOR WO Not shown 8 Parts 1 8 above Hopper components Top View All top mounted units Dispense wheel bottom Ice tube bracket side view Part 501608 501614 502821 501609 502712 501100 501612 501617 501616 502698 502697 501613 502721 502720 502713 501917 502693 502824 view all units freestanding amp Saitellite fill units 9 a wS Description Baffle ice Wheel dispense includes drive bar rotating agitator threaded bar amp rod Wheel dispense wheel only Agitator rotating Bracket ice tube Screw Rod threaded includes knurled nut Drive bar assembly includes threaded rod and nut
10. 45mm 17 8 i AN 10mm 3 8 fasteners edit C E25HT400A W 648mm ff 25 5 242mm 9 5 i C E50HT400A W i C ES0HR400A W 292mm 11 5 walll bracket 750 l 295 C E2SHT400 W j 241mm 9 5 C E50HT400A W 292mm 11 5 i utility 89mm 3 5 89mm 3 5 cut out i Lo kd 35mm a 292mm _ 1 375 121mm 11 5 4 75 wall bracket bottom view access opening cover Installing Satellite fill icemakers models C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W N oa oa fk WwW oN 11 12 See Icemaker Installation Manual form 00124453 for critical installation instructions for N remote icemakers Failure to comply with these instructions will result in poor performance and void warranty Install Satellite fill icemaker following instructions in icemaker manual Run uninsulated ice transport tube from dispenser through ice transport tube knock out Fig 5G or through counter opening to icemaker Insulate ice transport tube by sliding insulation over tube Adjust insulation to cover all exposed ice transport tubing including tubing inside dispenser cabinet Check that insulated ice transport tube runs continuously uphill with no dips from icemaker to dispenser Run bin signal wire from dispenser through utility knockout Fig 5F or counter cutout to icemaker and connect bin signal wire two conductor twist lock to bin signal plug on icemaker Install appropriate p
11. ANDING AND REMOTE BLACK WHITE TOP MOUNT TOP MOUNT 9 o 6 T BIN SIGNAL THERMOSTAT SWITCH 19 Dispenser troubleshooting 1 Disconnect power to dispenser and icemaker before putting hands or arms in storage area or attempting any repair or service to equipment Before calling for service e Check that there is ice in dispenser bin area e Check that congealed cubes are not causing a jam e Check that all switches and circuit breakers are on e Check that all drains are clear Symptom Possible cause Solution Does not dispense a Power switch off or faulty a Check switch turn on or replace if faulty ice b Faulty dispense switch b Replace switch c Wheel motor malfunction c Check motor and replace as required d Drive chain off d Reinstall chain e Sprocket key missing e Install key and tighten sprocket Does not dispense a Dispense switch faulty a Check switch and replace if faulty water b Faulty water solenoid b Check solenoid and replace if faulty c Solenoid plugged by debris c Remove and clean valve Water runs a Dispense switch contacts burned shut a Check switch and replace if faulty continuously b Debris preventing valve from closing b Remove and clean valve Dispense wheel a Dispense switch contacts burned shut a Replace dispense switch rotates continuously Icemaker runs a Faulty or incorrectly positioned bin a Check for proper positioning m
12. Symphony 25 and 50 Series 220V 60HZ 230V 50Hz Ice and Water Dispensers Order parts online Installation Operation and Service Manual www follettice com ml rq C E25CT400A W C ESO0CT400A W C E25HT400A W C ESOHT400A W 0 Symphony 0 Symphony Cf Giga d le ees C E25HR400A w C E50HR400A W C E25FB400A W C E50FB400A W C E25CR400A W C E50CR400A W Following installation please forward this manual to the appropriate operations person FOLLETT 801 Church Lane PO Box D Easton PA 18044 USA CE 00124446R02 Innovative solutions inspired by ice 610 252 7301 Fax 610 250 0696 www follettice com Follett Corporation Equipment Return Policy Follett equipment may be returned for credit under the following conditions 1 2 3 4 The equipment is new and unused A return authorization number has been issued by customer service within 30 days after shipment Follett receives the equipment at the factory in Easton PA within 3
13. an and base assembly includes 502682 and 502683 Drain fitting brass icemaker freestanding units Drain fitting plastic icemaker freestanding units includes screws Clean switch SensorSAFE Cord amp twist Lok male bin signal top mount Cord amp twist Lok male bin signal freestanding dispensers Cord amp plug male bin signal Satellite fill Cord amp connector icemaker power top mount Cord amp connector icemaker power freestanding Caster Elbow water inlet 10mm 3 8 26 2 3 4 Not shown 5 Not shown 6 7 Not shown Not shown 8 Not shown Not shown Not shown Not shown Not shown Not shown Not shown 9 Not shown 10 Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Dispense chute and splash panel areas lever models 3 Part Description 502057 Fastener dispense chute bracket 502356 Tube water station 502681 Cover dispense chute 502359 Switch dispense ice lever actuated includes 501841 502359 Switch dispense water lever actuated includes 501841 502247 Bracket chute includes fasteners 502057 502358 Lever dispense 502689 Chute and funnel ice 502249 Chute water 502927 Solenoid assembly water includes 502926 502356 502246 502355 and 502262 220V 60Hz 230V 50Hz 502355 Bracket water solenoid and lever 502246 Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp 502262 Fitting outlet 4mm 1 8 MPT x 10mm 3 8
14. ceceeeeneeseetasteeeeeeneneneas 29 Wheel motor and drive System 6 cece cece cece cece teen enn een n eee teenie te EEE 29 FIOPPEFCOMPOMEMNUS recse r iniia cies Saree eves acon sd BOR Glee elo Oh e ening Ceuues aie telaw See een ee 30 Chilled Water component Sestese eneen E Sameaind seta smd neater need vex 31 Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you review the installation portion of this manual before beginning to install the unit Our instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any time please call our technical service group at 610 252 7301 Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify your shipper immediately and contact Follett Corporation for help in filing a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett equipment Following is an explanation of model numbers E50CT400A Condenser type A air cooled W water cooled Icemaker capacity and refrigerant 400 181 kg 400lbs day R404A refrigerant
15. cific cleaning instructions Service information Wiring diagrams How unit works lever models The dispense wheel motor is energized through the power and ice dispense switches The water solenoid valve is energized through the power and water dispense switches The icemaker receives the bin signal through the normally closed bin thermostat and the bin signal switch When the bin level thermostat is calling for ice a 16V circuit is completed to the bin signal terminals on the icemaker circuit board When ice builds up around the bin thermostat the contacts open opening the circuit to the bin signal terminals on the icemaker circuit board 4x4 JUNCTION BOX Green Yellow Ground lt Brown 220V 60Hz 230V 50Hz Blue GREEN WHITE ae ICE MACHINE POWER 230 V x OJ lt s WHITE aa MAIN POWER o SWITCH PURPLE gt PURPLE WHITE BLUE p BLUE Cira WHITE BIN SIGNAL FROM ICE MACHINE RED ORANGE FREESTANDING AND REMOTE FREESTANDING AND REMOTE y BLACK WHITE TOP MOUNT TOP MOUNT 26 oo m BIN SIGNAL THERMOSTAT SWITCH 18 How unit works SensorSAFE models SensorSAFE models provide touchless ice and water dispensing When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models an infrared signal reflects off the container and is de
16. dispenser and install supplied protective grommet 5 If power is to be supplied through counter cut out complete steps 6 9 If power is to be supplied through rear of dispenser proceed to step 10 Fig 3 Top view dispenser plumbing connections countertop L 19mm 3 4 FPT dispenser drain K alternate 19mm 3 4 dispenser drain location G 10mm 3 8 FPT water inlet drain pan J 10mm 3 8 FPT condenser water outlet H 10mm 3 8 FPT condenser water inlet 10 Ti 12 13 14 15 16 17 Temporarily remove rear access panel Figs 4 and 5 from rear of dispenser Loosen junction box mounting screws Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser Remove Phillips head screws from right side of junction box Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear dispenser panel Resecure junction box to dispenser using Phillips head screws Place power cord inside dispenser and replace access panel Figs 4 5 to rear of dispenser Note For dispensers to be installed with utilities connected through rear of dispenser it may be easier to make preliminary connections before dispenser is set in place Apply a thick bead approx 7mm 1 4 diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 7mm 1 4 inside marked outline of dispe
17. e cece eee e nen e een e eens ee eee ences 13 Installing top mount iceMakers cece cece eee e eect e eect e eee eeeeeeenes 14 User information 52 oss gwce cd ew acd ceseniaeed ceyieeys Gaalases eeieulag este alededemineeeeeeseeeees 16 Cleaning and sanitizing procedures 0 cc ccc cece cece e cence eeeeeenseneeeues 16 Service Information ieciscccaseiavedandnenieadeneoekiioeiaseliae co eGieciendeugie E ENER 18 Wiring diagram lever Models cece cece eee e cree cence tent ee ae GE 18 Wiring diagram SensorSAFE ModelsS cece cece cece cence cence cnet e een eenees 19 Dispenser troubleshooting sere cece e cece e eee e eee e eee e eee e nee e nee en te eneteenes 20 Troubleshooting SensorSAFE board and Sensors esc eee cece een eee e eee e een eees 21 Disassembly and replacement instructions 0 eee cece eect eee eee e ee eee eens 23 Thermostat lOCAONS neresna narom e a E E r EE RDE SE EEEE 25 P ts nedene E a E E E EEE a E Er E E Ed 26 Dispenser eteo 6 sac cseuisas cer ceadsines es ea E E a ERES 26 Dispense chute and splash panel areas lever models 2 eee eee cece cece e teen tee en tenes 27 Electrical box lever models eis sa eisveiestenc deed ste se alse die sia orale Ge othe ests 8S we bre Gia eas Bias wai eae eee 27 Dispense chute and splash panel areas SensorSAFE Models seeeeeeeeeeeeenencenes 28 Electrical box SensorSAFE models ccecccecec enc e
18. ed ventilation and recommended service clearances e Countertop and wall mount models with Satellite fill icemaker C E25CR400A W C E25HR400A W C E50CR400A W C E50HR400A W none 305mm 12 at top recommended for service e Countertop and wall mount models with integral icemaker C E25CT400A W C E25HT400A W C E50CT400A W C E50HT400A W 153mm 6 at top 153mm 6 each side recommended for service e Freestanding models C E25FB400A W C E50FB400A W 102mm 4 at rear 305mm 12 at top recommended for service All countertop dispensers provide the option of taking utilities out the bottom or back of the dispenser See counter cut out on page 9 Fig 2 for bottom exiting utilities on units with and without drain pans For installations where utilities will exit through back of dispenser refer to back view drawings Wall mount models are designed for use above sinks or custom drain pans and are not normally equipped with integral drain pans Front of sink should be a minimum of 584mm 23 from back wall Connection of utilities through the back for wall mount units is the same as shown in drawings for countertop models except that the drain pan is absent SensorSAFE dispensers are shipped with a plastic protective film on sensor lenses For proper operation plastic film must be removed after installation Installing freestanding dispensers 1 Carefully tip dispenser back to expose underside and block up in place N Do
19. gt 17 125 169 GeosHT400A W 1118mm 44 C E50HT400A W 1219mm 48 343mm 13 5 I 429mm _ 16 875 458mm 18 584mm 23 J 11 8 Remove utility knock out Fig 4 5F from rear of dispenser and install supplied protective grommet For dispensers using Satellite fill icemakers remove ice transport tube knock out Fig 5G from rear of dispenser 9 Run water supply line from back through utility knock out Fig 5F and connect water supply line to 3 8 FPT fitting on utility flange at bottom of dispenser Fig 3G 10 provided Connect and run a dedicated drain line from 3 4 drain tube to wall or floor drain An air break should be 11 Proceed with either Satellite fill or top mounted icemaker connection instructions as appropriate Fig 7 Mounting dimensions for wall mount units without drain pan with Satellite fill icemaker 407mm 16 wall stud T 10mm 3 8 fasteners sear C E25HT400A W n 242mm 9 5 25 5 C E50HT400A W C ESOHR400A W 292mm 11 5 valiora ket 750mm t 29 5 C E25HT400A W 241mm 9 5 C ES0HT400A W 292mm 11 5 utility F 89mrh 3 5 cut out 89mm 3 5 i n 35mm l 1 375 121mm 11 5 4 75 access opening cover wall bracket bottom view Fig 8 Mounting dimensions with wall mount units 12 without drain pan with integral icemaker 530mm p 20 875 filler strip 4
20. iddle of continuously thermostat adjustment range if thermostat does not b Incorrect field wiring open when ice is placed on capillary tube replace thermostat b Check that icemaker receives bin signal from dispenser Ice dispenses by a Baffle not adjusted properly a See page 22 for adjustment instructions itself b Faulty dispense switch b Replace dispense switch 20 Troubleshooting SensorSAFE board and sensors Board guide LEDs when illuminated indicate the Terminals following L1 incoming power hot L2 neutral terminals PWR pear powen WTR power terminal for water solenoid CLN cleaning no dispensing cycle SOL power terminal for dispense gate solenoid not used ICE ice dispensing activated WM power terminal for wheel motor WTR water dispensing activated CLN terminals for clean cycle switch Problem Does not dispense ice or water Action LED Status Solution PWR CLN ICE WTR Check LEDs on control OFF OFF OFF Check circuit breakers and power switch restore board power or replace defective switch ON ON OFF Depress clean switch located under left side of front cover to return board to normal operation Place cup under drop ON OFF OFF Troubleshoot appropriate lens sensor and replace if zone required See Lens Sensor Troubleshooting below ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if required if board
21. ing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone How the chilled water accessory works Follett s chilled water accessory uses ice from the dispenser s storage hopper to chill incoming water supplied to the water station The water chiller assembly is located in the dispenser cabinet under the storage hopper As ice is dispensed it is automatically fed into the water chiller assembly to chill the water coil inside the assembly Cleaning and sanitizing procedures N Always disconnect power before cleaning Solution A Prepare cleaning solution 200 ppm of available chlorine content of Ecolab Mikro chlor Cleaner or equal chlorinated detergent Solution temperature must be 24 C 52 C 75 F 125 F Solution B Prepare sanitizing solution 50 ppm of available chlorine content of Ecolab Mikro chlor Cleaner or equal chlorinated detergent Solution temperature must be 24 C 52 C 75 F 125 F Follett recommends following the periodic cleaning schedule on page 17 to ensure the quality of ice provided Use only recommended cleaning solutions Do not use solvents abrasive cleaners metal scrapers or sharp objects Recommended daily cleaning of drain pan 1 Remove all debris from drain pan 2 Slowly pour 4L 1gal hot water into drain pan to keep drain lines clear 16 Recommended weekly cleaning 1 Wash drain
22. ing motor assembly to bottom of dispenser N Only use tubing supplied by Follett Corporation Ice transport tube replacement models C E25FB400A W C E50FB400A W C E25CR400A W C E50CR400A W N Correct installation of ice transport tube is critical to Satellite fill icemaker performance Replacement ice transport tubes for remote icemakers must be insulated and run continuously from icemaker to dispenser with no dips or bends with a radius of less than 153mm 6 1 Remove top and rear access panel from dispenser lower front panel in freestanding unit 2 Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull down through dispenser chase 3 Disconnect opposite end of tube from icemaker Run end of new ice transport tube with 5mm 3 16 hole through ice transport tube knockout Fig 5G in back of dispenser or through counter into bottom of dispenser being careful to avoid any bends with less than 153mm 6 radius 5 Insert tube in internal chase in rear inside corner of dispenser left side as you face dispenser and push up into storage area 6 Push the 5mm 3 16 hole near end of tube into pin on ice tube bracket see drawing below Steps 7 8 for units with Satellite fill icemakers only 7 Install supplied insulation to run of transport tube required for your site leaving approximately 51mm 2 of tube exposed at free end 8 Check that insulated tube runs continuous
23. lectrical 1 Models with Satellite fill icemakers C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W Icemaker Dispenser Basic electrical 220V 60Hz 230V 50Hz 5 amps 1 5 amps 2 Freestanding models and models with integral icemakers C E25FB400A W C E50FB400A W C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W Total system Basic electrical 220V 60Hz 230V 50Hz 6 5 amps 3 Dispensers and Satellite fill icemakers are supplied with a 2m 7ft power cord Ambient Air temp 38 C 100 F max 10 C 50 F min best performance below 27 C 80 F Water temp 32 C 90 F max 4 C 40 F min best performance below 21 C 70 F Water pressure 4 8 bar 70 P S I max 69 bar 10 P S I min Plumbing 25 50C with 25 50H with 25 50C with 25 50H with 25 50FB Satellite fill Satellite fill integral integral icemaker icemaker icemaker icemaker icemaker in base Dispenser drain 3 4 FPT 3 4 ID tubing 3 4 FPT 3 4 ID tubing 3 4 FPT Icemaker drain 3 4 MPT 3 4 MPT 3 4 MPT Dispenser water inlet 3 8 push in 3 8 push in 3 8 push in 3 8 push in 3 8 push in Satellite fill IM water inlet 3 8 push in 3 8 push in Cond inlet w c only 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT Cond drain w c only 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT Note Water shut off recommended within 3m 10 feet of dispenser Drain to be hard piped and insulated and maintain slope of at least 20mm per 1m run 1 4 per foot of slope All
24. lug on power cord and insert into wall socket Turn on dispenser water supply and check for leaks Replace splash panel If dispenser is equipped with SensorSAFE remove protective plastic coating from dispenser lenses 10 Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward Turn on power and bin signal rocker switches Replace front cover and secure with screws Test operation Clean and sanitize icemaker following instructions in icemaker manual Discard sanitized ice Clean and sanitize dispenser hopper following instructions on page 16 Installation is complete Fig 9 Ice transport tube and ice level control stat mounting for freestanding dispensers and countertop units with Satellite fill icemaker capillary tube engaging pin ice tube ice hose mounting bracket 5mm 187 ice tube hole 13 Installing top mount icemakers models C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W A Dispensers with top mount icemakers cannot be mounted on legs They must be bolted to counter Use gloves when lifting icemaker to protect hands from sheet metal edges Fig 10 Ice transport tube 11 12 13 14 15 16 17 18 On dispensers equipped with topmounted water cooled icemakers feed condenser supply and drain lines from back through utility knock out Fig 4F or through counter as appropriate Connect condenser supply line to inle
25. ly from icemaker to dispenser with no dips All units 9 Slip supplied hose clamp onto tube and push tube onto exit port of evaporator N Only use tubing supplied by Follett Corporation Do not twist hose when securing evaporator 10 Fasten tube on port with hose clamp being sure that clamp is positioned on evaporator side of nozzle flange 11 Tighten clamp 5mm 3 16 capillary tube a dia hole engaging pin ice tube Section A A ice hose mounting bracket 5mm 187 ice tube hole 24 Thermostat locations Thermostat locations C E25CT400A W C E25HT400A W C E50CT400A W C E50HT400A W ice deflector bracket assembly rubber grommet capillary tube capillary tube hopper assembly control box assembly capillary tube 19mm 75 Hand bend cap tube end to approx 45 Z Pec Thermostat locations C E25CR400A W C E50CR400A W C E25HR400A W C E25FB400A W C E50HR400A W C E50FB400A W ice mounting hose bracket knurled screw bn capillary tube well nut rubber grommet bin thermostat control box assembly hopper assembly control box assembly 25 Replacement parts Dispenser exterior 7 Part 502916 502917 502918 502919 502694 502681 501100 502682 502683 502688 502684 502699 502088 502298 502920 502685 00112854 502924 502923 502921 502268 502700 502922 502778 502701 00109728 50
26. m of bin area If dispenser is equipped with chilled water accessory 1 Remove four screws securing splash panel Disconnect 19mm 3 4 drain line from bottom of chilled water canister Loosen do not remove screw securing front bracket of chilled water canister to bottom of dispenser hopper Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket Remove chilled water coil from canister and clean with cloth wrung out in Solution A Wipe inside of chilled water canister with cloth wrung out in Solution A Rinse all above items with damp cloth wrung out in clear water Sanitize all above items with damp cloth wrung out in Solution B Do not rinse Reinstall chilled water coil into canister rubber alignment grommet on coil tubing must be located outside chilled water canister to hold coil securely against canister wall 10 Reinstall chilled water assembly on dispenser and tighten screw securing front bracket 11 Reconnect 19mm 3 4 drain line to chilled water canister 12 Reinstall splash panel and top front cover ooN Danar 13 Restore power and test operation Quarterly cleaning of icemaker system Units with icemakers require icemaker cleaning at least every 3 months and more often if local water conditions dictate Failure to clean icemaker will result in decreased performance and potential damage to icemaker Refer to Icemaker Operation and Service Manual for spe
27. n page 16 Turn icemaker bin signal switch on and replace front covers securing with screws o Installing countertop dispensers A Dispensers with top mount icemakers cannot be mounted on legs They must be bolted to counter Use gloves when lifting icemaker to protect hands from sheet metal edges 1 Position dispenser in desired location mark Fig 2 Counter cut out all models dispenser outline on counter and remove dispenser 534mm 21 2 Drill four 10mm 3 8 holes in counter A orem ae rea a l Fig 2 to anchor dispenser to counter is y 10 5 r 39mm 1 5 Note Follett countertop dispensers can a eed eee remere o have any or all utilities run directly through cut out counter or out rear of dispenser For i 229mm x 356mm i Wee dispensers with any utilities exiting through 10mm 9 X 14 i i counter make counter cut out Fig 2 oles 420mm poe 375 16 5 3 If ice transport tube will exit out rear of i dispenser remove ice transport tube knock eee ee eee cee i out Fig 5G from rear of dispenser 10mm 375 Note Utility connections can be accessed through front of dispenser by removing DRAIN PAN eo stainless steel splash panel Mo J or by removing access panel Figs 4 5 on back of dispenser 4 If any electric utilities or water line will be connected through rear of dispenser remove utility knock out Figs 4 5F from rear of
28. not tilt unit further than 30 off vertical plane 2 Remove legs from shipping box taped to drain pan of dispenser and screw into dispenser bottom taking care to seat legs securely against underside of dispenser 3 Position dispenser in desired location and adjust legs to level in both directions Connect water supply to 10mm 3 8 OD push in fitting on back of dispenser Fig 1A 5 Remove 19mm 3 4 dispenser drain line plug from back of unit and discard Connect separate drain lines to 19mm 3 4 FPT dispenser drain fitting Fig 1B and 19mm 3 4 MPT icemaker drain fitting Fig 1C on back of dispenser 6 Run drain lines to wall or floor drain Provide an air break between the drain lines and drain If icemaker drain fitting is below an intended wall drain a condensate pump must be used 7 If icemaker is a water cooled unit connect water cooled condenser supply line to 10mm 3 8 FPT condenser inlet fitting on back of dispenser Fig 1D Note Do not run condenser supply water through icemaker water filter system 8 Connect condenser drain line to 19mm 3 4 FPT condenser outlet fitting on back of dispenser Fig 1E Important Do not connect condenser drain line to any other drain lines 9 Install appropriate plug on provided cord and insert into wall socket Refer to wiring diagrams p 18 19 Fig 1 Rear connections freestanding models 10 11 13 14 15 16 17 18 19 access panel
29. novative solutions inspired by ice 610 252 7301 Fax 610 250 0696 www follettice com 10 06
30. nser Carefully position dispenser on counter Remove four screws securing splash panel to front of dispenser and gently lay splash panel on counter Water line to solenoid valve can be disconnected from water inlet valve by pushing in on release ring at end of inlet fitting while pulling on tubing Secure dispenser to counter with four 10mm 3 8 bolts supplied by others Smooth excess sealant around outside of dispenser Run water supply line from back of dispenser through utility knock out Figs 4 5F or up through counter cut out Connect water supply line to 10mm 3 8 push in fitting on Fig 3G utility flange at bottom of dispenser Remove 19mm 3 4 drain connection plug from either fitting at rear of dispenser Fig 3L or internal fitting Fig 3K as appropriate Connect and run a dedicated drain line to wall or floor drain An air break should be provided Proceed with either remote or topmounted icemaker connection instructions as appropriate p 13 14 10 Fig 4 Rear connections countertop models with integral icemakers access panel utility connection knock out F 149mm 5 875 19mm 7mM _ 20mm i 8 FPT 7 drain 14 75 Fig 5 Rear connections countertop models with Satellite fill icemakers access panel utility connection knock out F ice transport tube knock out G Installing wall mount dispensers 1 Install supplied wall b
31. nser water supply and drain lines to condenser fittings on icemaker Turn on water supply and check for leaks Check that water level in float reservoir when full is within 7mm 1 4 of mark on side of reservoir and that float moves freely Verify that water sensor tabs are immersed in water in reservoir Replace splash panel Install appropriate plug on power cord and insert into wall socket If dispenser is equipped with SensorSAFE remote protective plastic coating from dispense sensor labels Turn on power and bin signal rocker switches and test operation Clean and sanitize icemaker following instructions in icemaker manual Remove dispenser hopper access lid and clean and sanitize dispenser according to instructions on page 16 Replace side and front covers and secure with screws Installation is complete 14 Fig 11 Ice transport tube and bin thermostat capillary tube mounting units with top mounted icemakers 19mm illary tub capillary tube 75 z Hand bend cap tube WS end to approx 45 as shown 45 15 User information How the dispenser works Follett s 25 and 50 automatic load ice and water dispensers receive ice from Follett s 181kg 400lb day icemaker located in the dispenser base in the cabinet top or in a remote location up to 6m 20 ft away Ice produced is stored in the bin section of the dispenser When the dispense lever is pushed the wheel motor is energized causing the wheel to turn This
32. pan and grille with Solution A above Rinse thoroughly 2 Slowly pour solution of 237ml 8 oz household bleach mixed with 3 8L 1gal hot water into drain pan to help prevent algae growth in drain lines If dispenser is a SensorSAFE unit 3 Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover 4 Clean lens using soft cloth and mild non abrasive cleaner 5 Reactivate dispenser by depressing and releasing clean switch a second time dispenser automatically reactivates after two minutes Recommended quarterly cleaning of dispenser hopper Note If icemaker and dispenser are cleaned and sanitized at the same time icemaker should be completed first 1 Remove ice from dispenser 2 Working inside storage area remove center thumbscrew from dispense wheel tilt wheel up toward back to clear baffle and lift wheel out Remove front cover chute cover and clear plastic chute Wipe lid wheel baffle inside of storage area and clear plastic chute with damp cloth wrung out in Solution A Rinse all above items with damp cloth rinsed and wrung out in clear water Rinse thoroughly with clear potable water 3 4 5 6 Wipe all bin surfaces with Solution A 7 8 Wipe with Solution B to sanitize 9 Reinstall dispense wheel and other components A To avoid possible damage to motor assembly use a damp cloth only Do not allow water to run through center hole in botto
33. plumbing connections must be made in accordance with local building codes Ventilation clearances Countertop and wall mount models with Satellite fill icemaker C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W none 305mm 12 at top advised for service Countertop and wall mount models with integral icemaker C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W 153mm 6 at top 153mm 6 each side advised for service Freestanding models C E25FB400A W C E50FB400A W 102mm 4 at rear 305mm 12 at top advised for service 1 Includes adapter kit to 3 4 barb fitting and 6 3 4 ID vinyl tube 2 Includes adapter kit 6 3 8 OD tubing and adapter to 1 2 BSP Field Wiring countertop and wall mount dispensers with Satellite fill icemakers mo Eae connection Curent C25FB400A W C50FB400A W cord provided 220V 60Hz 6 5 amp E25FB400A W E50FB400A W 230V 50Hz 6 5 amp C25CT400A W C50CT400A W cord provided 220V 60Hz 6 5 amp E25CT400A W E50CT400A W 230V 50Hz 6 5 amp C25HT400A W C50HT400A W 220V 60Hz 6 5 amp E25HT400A W E50HT400A W 230V 50Hz 6 5 amp C25CR400A W C50CR400A W cord provided 220V 60Hz E25CR400A W E50CR400A W 230V 50Hz C25HR400A W C50HR400A W 220V 60Hz E25HR400A W E50 HR400A W 230V 50Hz dispenser 1 5 amp ice maker 5 0 amp Installation procedures Before you begin e All dispensers must be installed level in both directions to ensure proper operation Requir
34. racket with six 10 mm 3 8 diameter fasteners as shown in Fig 7 Note Three holes are available at each fastening site to allow capture of studs support within wall Steps 2 3 are required for models with integral icemaker only C E25HT400A W and C E50HT400A W 2 For models with integral icemaker use straight edge to position filler strip flush with top edge of wall bracket 3 Fasten filler strip to wall as shown in Fig 8 4 For all models cut utility hole in wall Figs 7 and 8 using wall bracket as template 5 Lift dispenser onto wall bracket positioning unit so that hook on back of dispenser is captured by wall bracket support angle Fig 6 hook detail N Do not rest dispenser weight on bottom front edge of wall bracket 6 Install four 1 4 20 screws through bottom of wall bracket into bottom of dispenser to secure dispenser to bracket 7 Remove splash panel Water line to solenoid valve can be disconnected from water inlet valve by pushing on ring at end of inlet fitting while pulling on tubing Fig 6 Side view and angle detail for wall mount units without drain pan with integral icemaker in top of cabinet Wall mount units with Satellite fill icemakers will not require installation of a filler strip 610mm support angle and 24 hook detail 470mm 18 5 546mm C E25HT400A W an 21 5 305mm 12 l 435mm C ESOHT400A W 406mm 16
35. t fitting Fig 3H on utility flange at bottom of dispenser Connect condenser drain line to outlet fitting Fig 3J on utility flange at bottom of dispenser Note Do not run condenser supply water through icemaker water filter system Do not connect condenser drain line to any other drain lines Remove dispenser top front cover by removing two screws at bottom corners of cover lifting cover slightly and pulling forward Remove icemaker compartment top and side panels Remove icemaker hold down bracket from front of icemaker compartment Lift icemaker onto dispenser top and slide icemaker completely into position compressor end first Front of icemaker base must be flush with front of dispenser Reinstall hold down bracket on front of icemaker with power cord and bin signal cords in notch Do not cut or pinch cords Insert loose end of ice transport tube through bracket on icemaker base into hopper access hole Be sure that transport tube is secured under retainer on float reservoir bracket Step 2 Fig 10 Tighten transport tube clamp screw to secure ice transport tube Connect plastic water supply line to fitting at top of float reservoir Connect vinyl drain from dispenser securely to 120 elbow on icemaker drain line 10 Connect icemaker two lead bin signal twist lock plug and three lead power connector to dispenser twist connectors On dispensers equipped with water cooled icemakers connect conde
36. tected by the sensor The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water LEDs on the board indicate when the board is receiving a signal from the sensors A safety shut off feature automatically stops the unit from dispensing after one minute of continuous activation Dispensing can be restarted by moving the container away and then returning it to the actuation zone Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a second time will return the dispenser to normal operating state If the clean switch is not depressed a second time the dispenser will automatically resume normal dispense operation CLN LED goes out after two minutes An LED on the control board will light to indicate that the dispensing has been suspended by activation of the clean switch 4x4 JUNCTION BOX Green Yellow Ground j Brown 220V 60Hz 230V 50Hz Blue WHITE ICE MACHINE POWER 230V 50Hz Oo lt WHITE er ICE SENSOR W O SE Os aie an bbsd std WATER SENSOR Zz w fc lt x 2 6s CLEAN 3 z YELLOW 6 SWITCH fz YELLOW x Z PURPLE M lt 5 So q j pia z NEUTRAL E BLUE INTR BIN SIGNAL FROM ICE MACHINE y RED ORANGE FREESTANDING AND REMOTE FREEST
37. tests okay troubleshoot appropriate dispenser component Problem Dispenses ice or water continuously Action LED Status Solution PWR CLN ICE WTR Check LEDs on control board Troubleshoot appropriate lens sensor and replace if required see Lens sensor troubleshooting below ON OFF OFF If there is power on any output terminal WTR or WM on control board replace board Remove lens protective cover adjust funnel so water doesn t drip down lens or behind splash panel 21 Lens sensor troubleshooting 1 2 3 4 a Turn dispenser power switch off Remove splash panel Disconnect wires from output terminal s WTR WM on board Gently remove appropriate sensor mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel Inspect lens and sensor assembly for foreign material and remove using non abrasive cleaner Turn dispenser power on and test sensor by moving hands through activation area no closer than 5mm 3 16 in front of sensor If LED on board turns on and off sensor is working properly and dispenser may be reassembled If LED does not come on switch sensor leads on board and retest If the opposite LED comes on board is defective and must be replaced If LED does not come on sensor is defective and must be replaced 22 Disassembly and replacement instructions Dispense chute removal 1 Remove dispenser front cover
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