Epson LX-350 Warranty Statement
Contents
1. 3 9 Cuando los da os al producto hayan sido causados por pruebas instalaci n mantenimiento o ajustes inapropiados Informaci n sobre el producto La garant a no incluye accesorios tapas fundas y bandejas o el reabastecimiento de suministros y consumibles cartuchos de tinta t ner cintas entintadas bater as cilindros fotosensibles perillas cabezales de impresi n y l mparas los cuales por su naturaleza deben ser adquiridos regularmente a trav s de los canales de venta autorizados 4 Obtenci n del servicio de garant a Se recomienda consultar la documentaci n incluida con el producto para verificar que los ajustes del mismo est n correctamente configurados y ejecutar regularmente las pruebas y diagn sticos indicados As mismo Epson recomienda el uso de suministros accesorios y consumibles originales Epson para garantizar el ptimo funcionamiento del producto Para acceder al servicio de garant a el cliente puede acudir a cualquiera de los Centros Autorizados de Servicio Epson de su pa s con una copia de su factura de compra o llamar a los Centros de Asistencia T cnica Epson vea la lista por paises m s adelante En el caso de que el cliente llame deber proporcionar los n meros de modelo y serie del producto adem s de los datos del lugar y la fecha de compra la garantia es nicamente v lida en el pais de compra En el caso de que no exista un Centro Autorizado de Servicio cercano a su localidad por f2. Si no encuentra una soluci n a su problema visite la p gina de Internet de Epson http www global latin epson com Centros de asistencia t cnica Pa s N mero de tel fono Pa s N mero de tel fono Argentina 54 11 5167 0300 M xico Bolivia 800 100 116 M xico D F 52 55 1323 2052 pt Resto del pais 01 800 087 1080 Chile 56 2 484 3400 Colombia 57 1 523 5000 Nicaragua 00 1 800 226 0368 Costa Rica 800 377 6627 Panam 00 800 052 1376 Ecuador 1 800 000 044 Per El Salvador 800 6570 Tima 91 1 4186 0210 Resto del pa s 0800 10126 Guatemala 1 800 835 0358 Honduras 800 0122 Rep blica 1 888 760 0068 C digo NIP 8320 Dominicana Uruguay 00040 5210067 Venezuela 58 212 240 1111 Para llamar desde tel fonos m viles a estos n meros gratuitos p ngase en contacto con su operador telef nico local Marque los primeros 7 d gitos espere el mensaje de respuesta y luego ingrese el c digo NIP Si su pa s no se encuentra en la lista anterior comun quese con la empresa que le vendi el producto A trav s de Internet podr obtener informaci n y ayuda para todos los productos Epson Registre su equipo Epson en nuestra p gina de Internet en www global latin epson com haga clic en la opci n Soporte t cnico y luego seleccione Registre su producto Soporte y servicio de garant a extendida En algunos pa ses Epson le ofrece la posibilidad de ampliar la cobertura de la gar
3. fecha de entrega del producto al comprador por parte de Epson o alg n distribuidor autorizado Epson vea Lista de subsidiarias y oficinas Epson en Latinoam rica en la p gina 6 en el pais donde compr el producto Epson Epson tambi n garantiza que los consumibles cartuchos de tinta t ner y bater as incluidos con el producto se comportar n de acuerdo con las especificaciones siempre y cuando se utilicen antes de que expire la garant a de los mismos 2 Alcance de la garant a Si Epson recibiera aviso de alg n defecto en el producto durante el periodo de garant a podr a su discreci n reparar o reemplazar el producto defectuoso sin costo para el cliente En el caso de reemplazo el producto sustituido pasar a ser propiedad de Epson El producto que servir de reemplazo podr ser nuevo o previamente reparado de acuerdo con los est ndares de calidad Epson y gozar del remanente de la garant a del producto original La presente garant a no incluye compensaci n o indemnizaci n alguna causada por las fallas de funcionamiento del producto Epson En cualquier caso la responsabilidad m xima de Epson para con el cliente quedar limitada al precio de compra pagado a Epson o al distribuidor de venta autorizado Epson no proporciona ninguna garant a al software no fabricado por Epson a n cuando el software se entregue con productos Epson El software estar amparado bajo la garant a del fabricante del mismo tal y como lo
4. with non Epson products or service other than by an Epson Authorized Servicer If a claimed defect cannot be identified or reproduced in service you will be held responsible for costs incurred What Epson Will Do To Correct Problems Should your Epson product prove defective during the warranty period please bring the product securely packaged in its original container or an equivalent along with proof of the date of original purchase to your Epson Dealer or Epson Customer Care Center You are responsible for all costs shipping insurance travel time in getting the product to the service location Epson will at its option repair or replace on an exchange basis the defective unit without charge for parts or labor When warranty service involves the exchange of the product or of a part the item replaced becomes Epson property The replacement unit may be new or refurbished to the Epson standard of quality and at Epson s option the replacement may be another model of like kind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty What This Warranty Does Not Cover This warranty does not apply to refurbished or reconditioned products This warranty covers only normal use in the United States and Canada This warranty does not cove
5. SIDM Warranties Epson America Inc CPD 39852 LX 350 Epson America Inc Limited Warranty What Is Covered Epson America Inc Epson warrants to the original retail purchaser of the Epson product enclosed with this limited warranty statement that the product if purchased new and used in the United States Canada or Puerto Rico will be free from defects in workmanship and materials for a period of two 2 years from the date of original purchase Epson also warrants that the consumable ribbon enclosed with the product will perform to the manufacturer s specified usage which usage may expire before the expiration of the limited warranty for the Epson product For warranty service you must provide proof of the date of original purchase What Epson Will Do To Correct Problems Should your Epson product prove defective during the warranty period please bring the product securely packaged in its original container or an equivalent along with proof of the date of original purchase to your Epson Dealer or Epson Customer Care Center You are responsible for all costs shipping insurance travel time in getting the product to the service location Epson will at its option repair or replace on an exchange basis the defective unit without charge for parts or labor If Epson authorizes an exchange for the defective unit Epson will ship a replacement product to you freight prepaid so long as you use an address in the United States Ca
6. ado Epson TERMO DE GARANTIA LIMITADA A EPSON DO BRASIL IND E COM LTDA doravante designada EDB garante nos termos aqui definidos os produtos Epson comercializados em todo territ rio nacional atrav s de seus Distribuidores e Revendas Oficiais A responsabilidade da EDB abrange atrav s de suas empresas credenciadas a repara o do produto substitui o de partes e pecas defeituosas e reparo de vicios de qualidade que o torne impr prio ou inadequado ao uso utilizando se sempre de pe as que mantenham as especifica es originais Sao considerados suprimentos cartucho de tinta toner cartucho de fita feltros absorventes e lampadas A responsabilidade da EDB nao abrange danos ao produto causados por a Opera o em desacordo com as condi es especificadas na documenta o do produto incluindo a utiliza o em ciclos de trabalhos acima da capacidade do equipamento Inabilidade no uso ou uso indevido Uso de rede el trica em desacordo com a voltagem nominal do equipamento ou instala o inadequada Transporte ou estocagem indevidos ou inadequados Danos decorrentes de acidentes quedas fatos da natureza ou transporte em embalagem inadequada Modifica es n o autorizadas pelo fabricante n mero de s rie rasurado ou ausente Servi os de manuten o realizados por pessoa f sica ou por empresas n o credenciadas Uso de suprimentos genu nos Epson com data de validade vencida ou reprocessados ou uso de suprime
7. ant a original de sus productos Pueden obtenerse detalles a trav s de los Centros de asistencia t cnica Informacion sobre el producto Lista de subsidiarias y oficinas Epson en Latinoam rica Epson Argentina S A Avenida Belgrano 964 970 1092 Buenos Aires Argentina Tel 54 11 5167 0300 Fax 54 11 5167 0333 Epson Chile S A La Concepci n 322 Providencia Santiago Tel 56 2 484 3400 Fax 56 2 484 3413 Epson Colombia Ltda Calle 100 No 21 64 piso 7 Bogot Colombia Tel 57 1 523 5000 Fax 57 1 523 4180 Epson Venezuela S A Calle 4 con Calle 11 1 La Urbina Sur Caracas Venezuela Tel 58 212 240 1111 Fax 58 212 240 1128 Epson Costa Rica S A 102 Avenida Escaz Torre 1 Piso 4 Suite 401 402 Escaz San Jos Costa Rica Tel 506 2588 7855 Fax 506 2588 7888 Epson M xico S A de C V Blvd Manuel Avila Camacho 389 Edificio 1 Conjunto Legaria Col Irrigaci n C P 11500 M xico D F Tel 52 55 1323 2000 Fax 52 55 1323 2183 Epson Per S A Av Canaval y Moreyra 590 San Isidro Lima 27 Per Tel 51 1 418 0210 Fax 51 1 418 0220 Certificado de garantia Este certificado de garantia a sua seguran a de ter adquirido um produto Epson comercializado atrav s dos Distribuidores Oficiais designados pela EPSON DO BRASIL LTDA Este documento imprescindivel para o exercicio da garantia em todo o territ rio nacional atrav s do Centro de Servi o Autoriz
8. avor comuniquese con el Centro de Asistencia T cnica para que uno de nuestros representantes le indique d nde obtener servicio calificado 5 Responsabilidades del cliente El cliente es responsable por la seguridad de cualquier informaci n confidencial y de su propiedad as como de mantener copias de todos los archivos para poder restablecerlos en el caso de fallas Cualquier actividad relacionada con la reinstalaci n del software que se entreg6 originalmente con el producto sera facturada al cliente de acuerdo a las tarifas en vigor del Centro de Servicio Epson Estos cargos y tarifas aplicar n tambi n si la falla es causada por defectos de programas de software que sean propiedad del cliente o por la entrada de alg n virus inform tico Para obtener servicio a domicilio o en el lugar donde se utiliza y o almacena el producto el cliente deber proporcionar acceso directo al producto espacio de trabajo adecuado instalaciones el ctricas acceso a los recursos necesarios para la instalaci n reparaci n o mantenimiento y seguridad para la integridad del personal de Epson y sus herramientas de trabajo 6 Cobertura de garantia limitada Epson Producto Modelo Duraci n Condiciones Impresora matricial LX Un a o Centro de servicio Servicio de asistencia t cnica Epson ofrece asistencia t cnica mediante servicios electr nicos y telef nicos Antes de llamar a Epson consulte los manuales incluidos con su producto
9. e do uso ou da incapacidade de uso do produto nem o custo de repara o ou substitui o de qualquer outro bem que seja danificado O direito de garantia pode ser exercido diretamente em qualquer Centro de Servi o Autorizado Epson devendo o usu rio encaminhar o produto acompanhado da nota fiscal de venda e o presente Certificado de Garantia sendo de sua responsabilidade as despesas de transporte e seguro N o existe nenhuma outra garantia al m da expressa neste documento Nenhum distribuidor revendedor ou pessoa f sica tem o direito de estender ou modificar a presente garantia oferecida pela EDB Fica reservado EDB o direito de cancelamento desta garantia no caso de constata o do descumprimento de quaisquer desses termos EPSON DO BRASIL LIDA Suporte T cnico Para capitais e regi es metropolitanas 11 4003 0376 e demais localidades 0800 880 0094 ou pelo site global latin epson com br Etiqueta do Produto Modelo N de S rie Revenda Tel Aten o A apresenta o da nota fiscal de venda e deste certificado indispens vel para o atendimento em garantia Aconselhamos o uso da embalagem original para transporte do referido equipamento Vide lista de Centros de Servi o Autorizados no site global latin epson com br
10. lays or for nonperformance due to causes beyond its reasonable control Except as provided in this written warranty neither Epson nor its affiliates shall be liable for any loss inconvenience or damage including direct special incidental or consequential damages including lost profits cost of substitute equipment downtime claims of third parties including customers or injury to property resulting from the use or inability to use the Epson products whether resulting from a breach of warranty or any other legal theory Some jurisdictions do not allow limits on warranties or remedies for breach in certain transactions In such jurisdictions the limits in this paragraph and the preceding paragraph may not apply Arbitration Governing Laws Any disputes arising out of this Agreement will be settled by arbitration to be conducted in Los Angeles California in accordance with the commercial Arbitration Rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator s may be entered in any court having jurisdiction thereof This Agreement shall be construed in accordance with the laws of the State of California except this arbitration clause which shall be construed in accordance with the Federal Arbitration Act To find the Epson Authorized Reseller nearest you visit our website at www epson com In Canada warranties include both warranties and conditions To find the Epson Customer Care Center nearest y
11. logo or the rating label or serial number be removed Epson is not responsible for warranty service should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems the use of non Epson ribbons add in cards or cables interaction with non Epson products or service other than by Epson or an Epson Authorized Servicer Postage insurance or shipping costs incurred in presenting your Epson product for carry in warranty service are your responsibility If a claimed defect cannot be identified or reproduced in service you will be held responsible for costs incurred DISCLAIMER OF WARRANTIES THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID Remedies Your exclusive remedy and Epson s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement Any action for breach of warranty must be brought within 3 months of the expiration date of the warranty Epson is not liable for performance de
12. nada or Puerto Rico You are responsible for securely packaging the defective unit and returning it to Epson within five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replacement product in the event that you fail to return the defective one If Epson authorizes repair instead of exchange Epson will direct you to send your product to Epson or its authorized service center where the product will be repaired and sent back to you You are responsible for packing the product and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the product or of a part the item replaced becomes Epson property The replacement unit may be new or refurbished to the Epson standard of quality and at Epson s option the replacement may be another model of like kind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty What This Warranty Does Not Cover This warranty covers only normal use in the United States Canada or Puerto Rico Excessive continual use is not considered normal use This warranty does not cover consumables This warranty is not transferable Epson is not responsible for warranty service should the Epson label or
13. ntos n o originais Epson Uso de acess rios ou pe as fora de especifica es t cnicas equivalentes aos dos produtos genu nos Epson que sejam considerados defeituosos ou inadequados ao produto j Aus ncia de cartuchos instalados nas impressoras jato de tinta ainda que vazios 0 mo ao p me No caso de perda da garantia por um dos motivos citados neste certificado o reparo do equipamento estara sujeito a um or amento pr vio com taxa de reprova o de or amento por parte de nossa rede de Centros de Servi o Autorizado A presente garantia limitada v lida pelo prazo de 1 um ano sendo 90 dias de garantia legal mais 275 dias de garantia adicional do fabricante para cobertura de defeitos de fabrica o exceto para itens de consumo suprimentos ou desgaste natural no decorrer da utiliza o do produto tais como cartucho de fita cartucho de tinta toner feltros absorventes l mpadas e outros itens de reposi o que contam com garantia de 30 trinta dias Esses prazos come am a ser contados sempre a partir da data de emiss o da nota fiscal da primeira aquisi o do produto No caso de troca do produto como uma alternativa sua repara o o per odo da garantia do produto substituto ser de no m nimo 90 dias garantia legal ou do saldo da garantia adicional remanescente do produto substitu do Esta garantia n o cobre perdas e danos lucros cessantes manuten o de car ter preventivo ou qualquer perda resultant
14. ou visit www epson com support You can also call the Epson Connection at 562 276 4322 in the U S and 905 709 2170 in Canada or write to Epson America Inc P O Box 93012 Long Beach CA 90809 3012 Other SIDM Products Epson America Inc Limited Warranty What Is Covered Epson America Inc Epson warrants to the original retail purchaser of the Epson product enclosed with this limited warranty statement that the product if purchased new and used in the United States or Canada will be free from defects in workmanship and materials for a period of two 2 years from the date of original purchase Epson also warrants that the consumable ribbon enclosed with the product will perform to the manufacturer s specified usage which usage may expire before the expiration of the limited warranty for the Epson product For warranty service you must provide proof of the date of original purchase What Epson Will Do To Correct Problems Should your Epson product prove defective during the warranty period please bring the product securely packaged in its original container or an equivalent along with proof of the date of original purchase to your Epson Dealer or Epson Customer Care Center You are responsible for all costs shipping insurance travel time in getting the product to the service location Epson will at its option repair or replace on an exchange basis the defective unit without charge for parts or labor When warrant
15. r damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty is not transferable This warranty does not cover ribbons or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer added boards chips or drives Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems interaction with non Epson products or service other than by an Epson Authorized Servicer If a claimed defect cannot be identified or reproduced in service you will be held responsible for costs incurred Garantia limitada de productos Epson 1 Garant a limitada de productos Epson Los productos Epson tienen garant a contra defectos de fabricaci n y el malfuncionamiento de los materiales utilizados para la fabricaci n de los mismos siempre y cuando las fallas ocurran bajo las condiciones de uso y manejo detalladas en la documentaci n del producto As mismo la garant a cubrir nicamente el periodo especificado en la secci n Cobertura de garant a limitada Epson en la p gina 5 la cual toma efecto a partir de la
16. sefiale la documentaci n que el fabricante adjunte 3 Limitaciones y exclusiones La garant a no ser v lida en los siguientes casos 3 1 Cuando los n meros de serie del producto hayan sido alterados o retirados 3 2 Cuando el producto Epson haya sufrido modificaciones no autorizadas se le haya dado un uso incorrecto o si el producto fue utilizado o almacenado sin respetar las especificaciones ambientales del mismo 3 3 Cuando el producto haya sufrido da os directamente relacionados con el uso de accesorios y o consumibles no originales rellenados o reentintados as como el uso de tipos de papel inapropiados para las especificaciones del producto 3 4 Cuando el producto sufra da os debido al transporte inadecuado del mismo En caso de que el empaque instalaci n mantenimiento y el desplazamiento del producto sean deficientes o negligentes 3 5 Cuando se produzcan dafios al producto causados por desastres naturales o provocados incendios inundaciones tormentas el ctricas terremotos etc fluctuaciones de corriente el ctrica o interacci n del producto Epson con productos de otras marcas y fabricantes 3 6 Cuando se detecte que el producto fue desarmado total o parcialmente o sufri alg n intento de reparaci n fuera de los Centros Autorizados de Servicio Epson 3 7 Cuando se produzcan derrames de sustancias en el producto 3 8 Cuando se descubra que las piezas pl sticas exteriores hayan sido rayadas o maltratadas
17. y service involves the exchange of the product or of a part the item replaced becomes Epson property The replacement unit may be new or refurbished to the Epson standard of quality and at Epson s option the replacement may be another model of like kind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty What This Warranty Does Not Cover This warranty does not apply to refurbished or reconditioned products This warranty covers only normal use in the United States and Canada This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty is not transferable This warranty does not cover ribbons or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer added boards chips or drives Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems interaction
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