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Epson D3000 Operation Guide

1. 137 Troubleshooting 6 Cut the paper with a pair of scissors J Pull out the paper from the paper feed side 138 Troubleshooting 9 After loosening the upper cover screws by hand on the left and right remove the upper cover Open the lower cover SSE UY RQQy Y 139 Troubleshooting After closing the lower cover and replacing the upper cover tighten the screw by hand to fix it in place Continue from step Hj for paper jams in the Front Roll Paper Feeder Rear Roll Paper Feeder F Front Roll Paper Feeder Rear Roll Paper Feeder on page 129 140 Troubleshooting Problems with Print Results Symptom What to do Evenly spaced lines appear on the prints Are the Print Head Unit nozzles clogged If the Print Head Unit nozzles are clogged evenly spaced lines appear in the prints and print quality decreases Check the status of
2. Heater unit Dries the paper after printing If a paper jam occurs remove to check inside the printer Print Head Unit Fires ink while moving left and right to print Do not move the Print Head Unit by hand Spindle unit 14 Introduction Flange Fixes to the left and right of the paper core After passing through the Spool rotate the center section to fix the Spool in place Spool After fixing the paper in place with the Flange pass it through the Flange Back printing unit Ribbon cassette A Ribbon cassette for printing on the back of prints Two ribbon cassettes allow you to print two lines on the back of your prints If the printing quality starts to look too light replace the Ribbon cassette Z7 Replacing Ribbon Cassettes on page 75 Knob Turn the knob to take up the ribbon slack After taking up the slack load the ribbon in the Ribbon cassette Handle Align with the groove in the Ribbon cassette to fix it in place 15 Introduction Operation panel Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model see the information for rear roll paper O light green The printer s operational status is indicated by a lit or flashing light On The printer is ready Flashing Operations such as print
3. Result Nozzles are clogged There are gaps in the check pattern Nozzles are clogged Perform cleaning Tip A number under each check pattern 1 2 3 indicates the head number 99 Setup and Maintenance 4 Select the head where clogged nozzles were detected and then click Normal or Powerful To clean all of the print head units check All performing cleaning if ink levels are low Function Explanation Normal Cleans the surface of the head and clears clogged nozzles Powerful Select if nozzles are still clogged after performing Normal cleaning several times Because Powerful consumes more ink compared to Normal prepare new ink cartridges before r 0312 Nozzle Check 0312 SL D3000 0000000001 Nozzle Check E 02 Print Condition Settings Inspections 03 CR Unit Adjustment Maintenance Select Nozzle Check 6B 031 Head Cleaning 0
4. Error ID Message What to do 2003 Rear roll cover open Close the rear roll cover If an error is Close the cover and then click OK displayed onthe Client ec cichor 2004 The front roll paper feeder is raised Lower the front roll paper feeder If an Lower the front roll paper feeder and then click OK error is displayed on the Client PC click OK 2005 Front roll cover open Close the front roll cover If an error is Close the cover and then click OK displayed on the Client PC check the message If the error continues to occur push the front roll lever while the cover is closed to lock the cover and then click OK 2006 Top cover open Close the top cover If an error is Close the cover and then click OK displayed on the Client PC click OK 2007 The back printing unit is out of position Set the back printing unit to the Set to the correct position and then click OK correct position and then click OK 7 Replacing Ribbon Cassettes on page 75 2008 Long paper ejection unit cover open Close the long paper ejection unit i cover If an error is displayed on the Close th and then click OK ose the cover an en click OK Client PC click OK 2011 The Ink Cartridge Cover has been opened Remove paper inside the printer close sg A the ink cartridge cover If an error is Th till b de th ter CAA S PA REESE AS PE displayed on the Client PC click OK R inside the printer close th and
5. EMC FCC part 15 subpart B class A CAN CSA CEI IEC CISPR 22 Class A AS NZS CISPR 22 Class A EMC Directive 2004 108 EC EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 W Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Ink Specifications Type Ink Cartridges Ink type Water based ink Use by date Three years from date of production Print quality guarantee expiry Storage temperature Capacity Cartridge dimensions WxDxH Six months from installation In packaging 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Installed 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transporting 4 to 140 F 20 to 60 C 1 month at 104 F 40 C and 72 hours at 140 F 60 C 700 ml 1 6 x 12 6 x 4 2 inches 40 x 320 x 107 mm Note Q The ink freezes if left at below 5 F 15 C for a long time If it does freeze leave it at room temperature 77 F 25 C for at least four hours without condensation Q Do not disassemble or refill the ink cartridge Maintenance Tank Specifications Type Maintenance tank for waste ink Number installed 1 Environmental Conditions Cartridge dimensions WxDxH In packaging 4 to 104 F 20 to 40 C temperature 20 to 85 humidity Installe
6. Tip Remove any tape or protective sheets from the paper 43 Replacing Paper Slide the rear roll paper feeder into the printer Adjust the position of the paper width guides to the width of the paper When adjusting the position of the paper width guides raise the guides slightly and then move to the left and right Adjust the triangle mark on the paper width guides to the scale The scale is displayed in millimeters with inches in parentheses 4 Slide the right Paper width guide to the right 44 Replacing Paper Without lifting forwards slide the Paper width guide to the right within the movable area m Match the left edge of the paper with the left Paper width guide and pass the leading edge of the paper through the groove in the paper width guides 45 Replacing Paper 6 Insert until the leading edge of the paper is visible beyond the roller as shown in the illustration below mae T yE oe H jil Ake Note Printing when the paper is sagging could decrease print quality and cause a paper jam Make sure you take up the slack in the paper 46 Replacing Paper 8 Slide
7. Changing Between Dehumidification and Humidification This section explains how to change between dehumidification and humidification Tip The following explanation uses the front roll paper feeder as an example For the rear roll paper feeder left and right are reversed Turn off the Power switch and the humidity control unit s power switch on the back of the printer Open the roll paper feeder s cover For the front roll paper feeder pull the lever on the front roll paper feeder and open the front roll cover For the rear roll paper feeder hold down the handle of the front roll paper feeder a little while pressing the Lock Release button raise the front roll paper feeder and then open the rear roll cover 81 Adjusting the Humidity in the Roll Paper Feeder Open the humidity control unit s cover The rear roll paper feeder does not have a cover ay Ja Do not remove the screw for the rear roll paper feeder After loosening the screw slide as shown in the following illustration 82 Adjusting the Humidity in the Roll Paper Feeder Slowly remove the humidity control unit in the direction shown by the arrow Note Do not remove the humidity control unit s cable connectors two points 6 Turn it the other way round Note Be careful not to twist the cables When dehumidifying the white surface should face
8. 93 Setup and Maintenance Check the status of each head displayed in Result When the nozzles are cleared Good is displayed If nozzles are clogged a message is displayed that indicates you need to clean the Print Head Unit again Perform necessary cleaning F aenar T 0311 Auto Cleaning 0311 SL D3000 0000000001 Auto Cleaning 02 Print Condition Settings Inspections 6 03 CR Unit Adjustment Maintenance 6 031 Head Cleaning 0311 Auto Cleaning 0312 Nozzle Check Auto Cleaning 04 Printer Adjustment Maintenance Auto Cleaning complete Result 3 4 5 6 1 2 Back Help Reading the Results Color Explanation ro Green The nozzles are not clogged Yellow Clogging is detected Perform Auto Cleaning 0311 again r Red Clogging is detected Perform Detect Clogging from Nozzle Check 0312 and then perform Powerful cleaning again for heads indicated by red White Auto Cleaning is still in progress When you want to confirm the clogged nozzles by looking at the prints perform Print Check Pattern from Nozzle Check 0312 F Nozzle Check on page 95 94 Setup and Maintenance Nozzle Check This function allows you to check for clogged nozzles in the Print Head Unit The printer automatically detects clogging and displays the information on the screen You can also print a check pattern for
9. a A PART Le TAME OP A AT Aa Bs Lock Release button only for the Dual Roll Model Press the Lock Release button while holding down the handle on the front roll paper feeder slightly to release the lock You can then raise the front roll paper feeder Air Intake Takes air into the printer Do not allow anything to block this intake vent Maintenance Tank Cover Open when replacing the maintenance tank Rear roll cover Open when loading and removing paper Rear roll lever Pull forward to open the rear roll cover Maintenance Tank Tank for collecting waste ink zx Replacing the Maintenance Tank on page 68 Introduction Top cover Top tray Open to clear paper jams and perform maintenance When the sorter is installed prints longer than 12 inches 305 mm are ejected here Ink Cartridge Install the six different color ink cartridges here Single Roll Model Long print stacker Supports ejected long paper Extend this stacker when printing on long paper Introduction Rear USB port Connects the USB cable Conveyor Included with the optional sorter unit Conveys ejected prints to the Side tray or to the sorter Side tray Ejects print sizes not supported by the Top tray and the sorter as well as ejecting unnecessary paper that remains in the printer when an er
10. T EE a aN N UDM LOD Cy Er i pz 8 Push the back printing unit all the way in and then holding the handle in the center push the unit up until it locks in place 110 Checking Items and Checking Times Note Q Ifthe ribbon is slack turn the knob on the Ribbon cassette to the right to take up the slack I Make sure that the Ribbon cassette is inserted correctly If the Ribbon cassette comes out insert it again 9 Insert the trimmed waste paper box Reinsert the heater unit and then close the top cover This completes this section Checking Items and Checking Times Checking Once Every Six Months Feed Roller on Paper Feed Side Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model information is not displayed under the front paper item See the information for rear roll paper Check that no paper particles are stuck to the prints If there are any paper particles use the Cleaning Sheet After removing the Spindle unit from the rear roll paper feeder and
11. T Printing the check pattern on page 98 Click Detect Clogging Clogging detection starts and the status of each nozzle is indicated by the colors Clogging detection takes about one minute r c gt 0312 Nozzle Check 0312 SL D3000 conn i Nozzle Check 02 Print Condition Settings Inspections 6 03 CR Unit Adjustment Maintenance Select Nozzle Check 031 Head Cleaning 0311 Auto Cleaning Front ly Detect Clogging Print Check Pattern w 04 Printer Adjustment Maintenance 0312 Nozle Check Head Cleaning Select Print Head m All Li a D m Li m JB SGB864 Head 1 2 3 4 5 6 r Status Clogged nozzle s detected Perform Head Cleaning Normal cleaning is recommended Reading the Results Color Explanation re Green The nozzles are not clogged Yellow Clogging is detected Perform Normal cleaning Red Clogging is detected Perform Powerful cleaning m Gray Head cleaning is complete E White Detect Clogging is still in progress 96 Setup and Maintenance Select the head where clogged nozzles were detected and then click Normal or Powerful To clean all of the print head units check AIL The color changes to gray for the heads that have been cleaned Function Explanation Normal Cleans the surface of the head and clears clogged nozzles Powerful Cleans more powerful
12. Tip It does not matter which Flange is at the top 4 Remove the paper Tip After removing the paper rewind it correctly and then store it in the original packaging that came with the paper 51 Replacing Paper Installing Flanges Remove the new paper from its packaging and stand it vertically on the flat surface Next wipe away paper particles from the top of the paper with a damp cloth Set the Flange on the paper surface from which paper particles have been wiped away Place the paper straight to the Flange Tip Either Flange can be set Position the paper so that the surface to which the Flange has not been set is face up Next wipe away paper particies with a damp cloth 52 Replacing Paper 4 Place the other Flange on the other end of the paper Align the triangular marks on the flanges as shown in the illustration below Place the Spindle unit on its side so that the paper is in the position shown below Make sure the triangular marks on the flanges have not shifted out of position Note Note the direction of the Spool and the direction of the paper If the directions are not correct the paper cannot be loaded correctly 53 Replacing Paper Adjust the position of the Spool so that it is at the center of the Spindle unit Match the edges of the flanges to the scale marks on the paper siz
13. Nee SSS ee eo 044 Operation History 044 SL D3000 0000000001 02 Print Condition Settings Inspections 03 CR Unit Adjustment Maintenance E 04 Drintar AdinnctmantiMaintenance Back Error History Error Code Date and Time _ Error Details E 1 22351 2012 01 18 16 0 The trimmed waste paper tor 2 2251 2012 01 18 16 0 The trimmed waste paper box _ 3 2251 2012 01 18 16 0 The trimmed waste paper box 4 2106 2012 01 18 16 0 Spliced paper has been proce 5 2110 2012 01 18 16 0 The front sorter tray is full R 6 2201 a 2012 01 18 16 0 Maintenance tank error 7 24020 2012 01 18 16 0 The heater unit is not installec 8 20077 2012 01 18 16 0 The back printing unit is out of 9 2008 2012 01 18 16 0 Long paper ejection unit cover 1 2004 2012 01 18 16 0 The front roll paper feeder is r 4 2005 2012 01 18 16 0 Front roll cover open 4 2002 2012 01 18 16 0 Maintenance tank cover open 4 w History Total Number of Copies Copies 0 Number of Copies 0 Copies Number of Head Cleaning Operations e Time s Help Item Error History Explanation Displays up to 100 errors that have occurred in the printer and information Error ID indicates the error number Service personnel can clear Error History History Total Number of Copies Displays the total number of copies Number of Copies Displays the number of
14. Warning S Do not block the products airflow vents If the airflow vents are blocked the internal temperature rises and could cause a fire Do not set it up in a location in which it could be covered by a cloth and so on or in an area with poor ventilation Also be sure to secure the installation space indicated in the manual cx External Dimensions and Necessary Space on page 152 P caution Do not install or store it in an unstable location or in a location where it is subject to vibrations from other equipment If it falls or slips it could cause an injury Do not place it in smoky or dusty locations humid locations or locations where it is likely to get wet Electric shock or fire could occur Because the product is heavy it should not be carried by one person When unpacking or moving the product make sure it is carried by at least three people See the following for more information on the product s mass ce Printer Specifications on page 149 Do not move this printer by using the Front roll handle When lifting the product place your hands in the locations indicated in the manual and then lift If you lift the product with your hands placed in other areas your fingers could be trapped if you drop the product or when the product is lowered which could cause an injury SoG O O O If this product is placed in a stand with casters wheels make sure the casters
15. Emergency Stop on page 145 Turn off the power to stop the warning buzzer sound Contact a technical representative if the error continues to occur About Error Messages When an error occurs in the printer an error message is displayed The error ID the contents of the error and the solutions are displayed on the screen 2004 The front roll paper feeder is raised Lower the front roll paper feeder and then click OK 117 Troubleshooting Errors and Solutions Check the description of the error displayed and take the necessary measures Error ID Message What to do 1011 Paper Out has been processed Remove the paper from the tray and Remove the paper from the tray and then click OK then click OK 1012 The check pattern has been printed Remove the prints from the tray and A then click OK Remove the prints from the paper tray and then click OK 2190 One long length sheet printed Remove the prints from the paper To continue printing you need to remove prints from the tray tray and then click OK Remove the prints from the tray and then click OK 2191 Roller cleaning complete Remove the Cleaning Sheet from the Remove the cleaning sheet from the roll holder and then click roll paper feeder and close the CONE OK If an error is displayed on the Client PC click OK 1321 It is nearly time to replace parts xxxx Check the message and then click OK ne to
16. Click to open the Settings Maintenance screen Z7 Paper Settings on page 90 zx Auto Cleaning on page 92 7 Nozzle Check on page 95 Z Operation History on page 101 Help Click to display the Help Close Closes the Printer Information screen Note This product has been adjusted based on genuine ink cartridges If you use non genuine cartridges the print results may be faint or the amount of ink remaining may not be detected correctly We recommend using genuine ink cartridges Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model information is not displayed under the front paper item See the information for rear roll paper 89 Setup and Maintenance Paper Settings You can check the paper information loaded in the front roll paper feeder or the rear roll paper feeder and change the remaining amount of paper Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model information is not displayed under the front paper item See the information for rear roll paper Click Settings Maintenance on the SL D3000 Maintenance Utility screen Registered Printer List Starts the printer and puts it in a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History D
17. Replacing the Maintenance Tank Checking Maintenance Tank Space 68 Replacement Procedure 0 0 eee eee 69 Disposing of Trimmed Waste Paper Checking the Trimmed Waste Paper Box Usage 72 Disposal Procedure 0 0 00 cece eee eee 73 Replacing Ribbon Cassettes Ink Ribbon Replacement Time 75 Replacement Procedure 0 00200 75 Adjusting the Humidity in the Roll Pa per Feeder Turning the Humidity Control Unit On and Off 81 Changing Between Dehumidification and Humidifica TON cand ak Ve Ae gales EEDE A pE E ara oe 81 Setup and Maintenance SUMMALY sia vie ione decd de dake seen du awes wee 86 Starting Upi sca sinn dot ded SE ddan adawds a 87 Printer Information 0 0 0 0 eae 87 Checking Printer Information 87 Paper Settings se scietieescsreetediste dee eed ee bense Sed aop end 90 Head Cleaning i ecne nici eee rete ora 92 Contents Operation History 000 101 Error History sitar enetan ale had ceed ans 103 Help eai a e task E E aun tira edn 104 Checking Items and Checking Times Checking Items List 00008 105 Daily Checks 6 sive osc oes boats done iiaea 106 Printing Mount 0 cece eee 106 Ink Absorber 0 0 cece eee eee eee 106 Top Traya E a ETE ra tare tread dine 107 Checking Once a Month 008 107 Roll Paper Feeder n nuunuu
18. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment CANADA ICES This class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la class A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada 156 Where To Get Help Where To Get Help Contacting Epson Support Epson provides technical support and information on the installation configuration and operation of professional printing products through the EPSON Preferred Limited Warranty Plan Dial 888 377 6611 6 AM to 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Before you call make sure you have your Unit ID number which is included with the EPSON Preferred Limited Warranty Plan information that came with your printer You ll also need your printer serial number and proof of purchase Visit Epson s U S support website www epson com suppo
19. 32 Replacing Paper Printer Driver Settings Set Paper Type for the printer driver according to the paper name as shown in the following table Paper Name Printer Driver Paper Type Setting Professional Photo Paper Glossy Professional Paper for SureLab lt Glossy gt Professional Photo Paper Luster Professional Paper for SureLab lt Luster gt Set High Quality in the printer driver s image settings to achieve high quality printing when using Professional Photo Paper Glossy and Professional Paper Photo Luster Tip We recommend updating your printer driver to the latest version Check the Epson home page for more information on the printer driver download service http www epson com support Notes on Handling Paper Q The printable surface is the outer surface of the roll paper O O Q Be careful not to fold the paper or to scuff the printable surface Q Do not touch the printable surface of the paper Moisture and oil from your hands can stain the paper and effect print quality Q Handle the paper by the edges or wear cotton gloves Q Make sure the paper does not get wet Q Do not use paper that is wrinkled fuzzy torn or dirty 33 Replacing Paper Notes on Paper Storage Q When storing paper before and after opening store in the following environment and keep it out of direct sunlight Q We recommend storing paper in its original packaging and then placing it
20. Ifthe cable connected to the printer is disconnected or the printer s Power switch is off an error message is displayed because connection is not possible Check the contents of the message T Errors and Solutions on page 118 Perform the manual check items displayed on the screen Click OK after completing the operations When you click OK the printer automatically performs a Pre operation Check It takes about 4 to 5 minutes to complete the Pre operation Check Tip If the Printer PC does not shut down correctly for any reason such as a power failure the Printer PC may not start after performing a Pre operation Check If this happens start the Printer PC manually and then perform a Pre operation Check 27 Starting up and Shutting down the Printer 4 Check that the O light on the Operation panel has changed from flashing to lit Glossy O Luster O Option1 O Option2 O Glossy O Luster O Matte O Option3 O gog ices Tip LY Because you can use the screen to perform printer maintenance and a Post operation Check keep the screen open until you shut down the printer Q Click Close on the SL D3000 Maintenance Utility screen to close the screen Q Byclicking Printer Information you can check information such as the remaining amounts for consumables Check as necessary T Printer Information on page 87 Registered Printer List Printer Name Model Name
21. O FAS p Option O a Option2 O Glossy O Luster O Matte O Option3 O 1 light is lit Paper status light is lit Glossy O Q Luster O 0 Optiont O Glossy O ie v E Matte O o Q Option3 O When the Ink status light is lit the amount of ink remaining in the cartridge has fallen below the minimum limit or an error has occurred Replace the ink cartridge ce Replacing Ink Cartridges on page 63 If the Paper status light is on there is no paper in the roll paper feeder or paper is running low Load paper in the roll paper feeder with the lit Paper status light Z7 Replacing Paper on page 32 116 Troubleshooting Light Displays Warning Buzzer Problem What to do T light is lit Paper status light is flashing Glossy O Luster O Optiont O Option2 O Glossy O Luster O Matte O Options O Ee The warning buzzer sounds until you start to clear the error or press the Paper type setting switch A paper jam or a bad paper feed occurred in the roll paper feeder with the flashing Paper status light Clear the paper jam or feed the paper again F When the Paper Jams on page 128 All lights are flashing One continuous beep A fatal error has occurred Restart the printer and the Printer PC cx
22. Print Size Paper Surface Type Ejected Paper Path Output Capacity Length Width 3 5 to 12 inches 4 to 8 3 inches Glossy Luster Sorter 50 max for each tray 89 to 305 mm 102 to 210 mm 10 and 12 inches Glossy Luster Side tray 50 max 254 and 305 mm 12 to 36 inches Glossy Luster Top tray 30 max 1 For print jobs that are larger than 50 prints the prints are sorted into multiple trays 2 For prints that are longer than 12 inches 305 mm a confirmation screen is displayed on the Client PC for each print When the sorter unit is not installed 8 204 to 305 mm 12 to 18 inches 306 to 457 mm Print Size Ejected Paper Path Output Capacity Length Width 3 5 to 8 inches Tray 50 max 89 to 203 mm 8 to 12 inches 30 max 18 to 48 inches 458 to 1219 mm LONG PRINT STACKER optional For prints that are longer than 12 inches 305 mm a confirmation screen is displayed on the Client PC for each print 60 Ejecting Paper When the Long print stacker is installed only for Single Roll Model Print Size Ejected Paper Path Output Capacity Length Width 12 inches 458 mm 4 inches 102 mm or Long print stacker 1 or more more For prints that are longer than 12 inches 305 mm a confirmation screen is displayed on the Client PC for each print Ejected Paper Path and Supported Paper Siz
23. click Apply Rear Paper Type Displays the type of paper the paper name loaded in the rear roll paper feeder Paper Surface Displays the paper surface type the processing type for the paper surface loaded in Type the rear roll paper feeder Paper Width Displays the width of the paper loaded in the rear roll paper feeder Displays the width detected by the printer Paper Level Displays the remaining amount of paper loaded in the rear roll paper feeder If the displayed amount of paper remaining differs from the actual amount enter the correct amount of paper and then click Apply Back Click to close the Settings Maintenance screen Help Click to display the Help Apply Click to apply any changed settings 91 Setup and Maintenance Head Cleaning This function allows you to check the status of the Print Head Unit and clear any clogged nozzles Ifany Print Head Unit nozzles are clogged there may be streaks in the prints or there may be a difference in color If you notice any of these problems perform Auto Cleaning 0311 to clean the head Note If nozzles are still clogged after performing Auto Cleaning 0311 several times you need to perform a Nozzle Check 0312 and clean the head See the SL D3000 Administrator s Guide for more information on using Auto Cleaning 0311 and Nozzle Check 0312 correctly Auto Cleaning If clogging is detected while checking the status of the Print Head Unit cleaning is performed aut
24. confirmation After performing a nozzle check specify the type on the screen to perform head cleaning if necessary Click Settings Maintenance on the SL D3000 Maintenance Utility screen Registered Printer List Starts the printer and puts itin a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip The Settings Maintenance screen opens when you click Settings Maintenance on the Printer Information screen From the CR Unit Adjustment Maintenance 03 menu click Nozzle Check 0312 from Head Cleaning r gt 0312 Nozzle Check 0312 SL D3000 0000000001 y gt rs Nozzle Check 02 Print Condition Settings Inspections 03 CR Unit AdjustmentMaintenance Select Nozzle Check Front X Detect Clogging Print Check Pattern Head Cleaning Select Print Head m All E m D m E m Head 1 2 3 4 5 6 Powerful r Status Back Help 95 Setup and Maintenance Checking with Detect Clogging The printer checks the status of the nozzles and displays any clogged nozzles on the screen Perform Print Head Unit cleaning according to the check results Tip The method for confirming the status of the nozzles also includes the method for printing a check pattern
25. copies Service personnel can clear this number Number of Head Cleaning Displays the number of head cleaning operations Operations Service personnel can clear this number Back Click to close the Settings Maintenance screen Help Click to display the Help 102 Setup and Maintenance Error History On the Error History screen you can check errors that have occurred in the printer Click Error History on the SL D3000 Maintenance Utility screen Registered Printer List Starts the printer and puts it in a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer Check the Error History screen gt Error History P0011 SL D3000 0000000002 eror Code Date and Time Error Details ja 1 1501 2012 01 18 16 0 Clogged nozzle s detected 2 2251 2012 01 18 16 0 The trimmed waste paper box 3 2251 2012 01 18 16 0 The trimmed waste paper box 4 2251 2012 01 18 16 0 The trimmed waste paper boy 5 2106 2012 01 18 16 0 Spliced paper has been proce 6 2110 2012 01 18 16 0 The front sorter tray is full 7 2201 2012 01 18 1 Maintenance tank error 8 2402 2012 01 18 1 The heater unit is not installec 9 2007 2012 01 18 1 The back printing unit is out ot 1 2008 2012 01 18 16 0 Long paper ej
26. could occur inside the product which may have an adverse effect on operations Do not place any containers containing water such as vases or cups on this product If water enters the product it could cause it to malfunction Also do not put any heavy objects on the product Vents have been installed on this product Vents have been installed to take in and exhaust air from this product Do not place any objects near the vent and do not cover the vent with film sheets or paper and so on Do not use accessories supplied with this product with any other devices Do not print solid white or all white data Otherwise the paper may be jammed and cause a malfunction The safety device operates if the printer cover is opened while printing and printing stops automatically Printing restarts when the error is cleared from the Client PC If the printer is not used for a long time after performing Post Operation Check as normal leave the ink cartridges installed when storing Contact a technical representative if you are planning to move or transport the printer Do not move this printer by using the Front roll handle Regardless of the operating system settings computers on your system cannot enter sleep mode Depending on the environment being used image size and image type the print may not be delivered to the correct tray or sorter If the prints are not delivered to the correct tray or sorter or not delivered in the correct order r
27. if the forced print operation is needed 2114 Paper is out or not loaded correctly Load new paper and then click OK 7 Replacing Paper on page 32 Load paper Width xxxxmm Type xxxx and then click OK 2115 The front roll is out of paper or not loaded correctly Load paper Width xxxxmm Type xxxx and then click OK 2116 The rear roll is out of paper or not loaded correctly Load paper Width xxxxmm Type xxxx and then click OK 119 Troubleshooting Error ID Message What to do 2117 The print settings and the type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll or click Rear to print from the rear roll 2118 The print settings and the type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll 2119 The print settings and the type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Rear to print from the rear roll 2120 The print settings and the width of the loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll or click Rear to print from the rear roll 2121 The print settings and the width of the loaded paper differ Load paper Width xxxx mm Type xxxx a
28. in a separate packing box Q To prevent the paper from unravelling we recommend using the paper belt supplied to keep the paper in place Q After opening remove any unused paper from the core unit wind it up and then store If the paper is left installed in the printer for extended periods of time the paper quality may decline Paper Type Storage Environment Temperature Humidity Professional Photo Paper Glossy 59 to 77 F 15 to 25 C 20 to 80 Professional Photo Paper Luster 59 to 77 F 15 to 25 C 20 to 80 Notes when Printing Q Make sure that the leading edge of the paper is cut horizontally in a straight line perpendicular to the long side of the paper 1 Use the paper at the room temperatures shown below If the paper is not used in the following environment the print quality may decline Paper Type Temperature Humidity Professional Photo Paper Glossy 59 to 86 F 15 to 30 C 30 to 60 Professional Photo Paper Luster 59 to 86 F 15 to 30 C 30 to 60 34 Replacing Paper Storing and Displaying Printed Paper m m Make sure the printed surface does not get scuffed or scratched To maintain color tones avoid high temperatures high humidity direct sunlight and make sure you store the prints in a dark environment Try to avoid displaying prints outdoors and in direct sunlight Otherwise the colors may fade faster than expected When exh
29. inserting the Cleaning Sheet into the Paper feed slot peel off the adhesive tape Slide the bottom edge of the Cleaning Sheet into the printer and then close the rear roll cover For the Single Roll Model cleaning starts at this point For the Dual Roll Model push down the front roll paper feeder to its former position to start cleaning automatically 112 Checking Items and Checking Times Remove the Cleaning Sheet from the rear roll paper feeder after a warning buzzer sounds indicating that cleaning is complete Finally install the Spindle unit for the rear roll paper feeder as it was before Tip LY See the manual supplied with the Cleaning Sheet for information on loading and using the Cleaning Sheet O See the following for information on installing and removing the rear roll paper feeder T Replacing Paper in the Rear Roll Paper Feeder on page 36 Rear Paper Width Guide If any paper powder sticks to the rear of the paper width guide on the right hand side of the rear roll paper feeder the fixing strength for the roll paper declines and the roll paper may be slanted when it is fed Wipe off any paper powder that is stuck to the rubber parts on the rear of the paper width guide Tip You do not need to wipe the left hand side of the rear roll paper feeder or the front roll paper feeder Remove the rear roll paper 7 Removing Paper on page 36 Lift the right hand side paper w
30. lowered Front roll paper feeder only for the Dual Roll Model Holds the Spindle unit Z7 Replacing Paper on page 32 Front roll cover only for the Dual Roll Model Open when loading and removing paper Z7 Replacing Paper on page 32 Front roll lever only for the Dual Roll Model Hold when opening the front roll cover Front roll handle only for the Dual Roll Model Hold when raising the front roll paper feeder Do not move the printer by using the Front roll handle Introduction Operation panel Switches for setting the paper type as well as lights that indicate the status of the printer Z Operation panel on page 16 Sorter unit optional Automatically sorts prints when the optional sorter unit is installed Sorter tray Included with the optional sorter unit Holds one print order in one tray or up to 50 sheets in one tray Sorter Drive Switch Included with the optional sorter unit Press when manually feeding to the next optional sorter tray Press once to move the sorter tray forward by one step Always use the switch to move the sorter tray Do not move it manually Ink Cartridge Cover Open when replacing the ink cartridge 7 Replacing Ink Cartridges on page 63 Introduction When the front roll paper feeder is raised ll F i H jil LADS 03 J 7 7 F BRERA FI
31. on your skin wash immediately with soap and water QO If any ink gets in your eyes flush them immediately with water Inflammation or light inflammation of the eyes may occur if they are not treated immediately If any abnormalities occur contact a doctor immediately QO If any ink gets in your mouth spit it out immediately and consult your doctor Note Q See the following when handling ink cartridges T Notes on Handling Ink Cartridges on page 24 Q If you do not have a new ink cartridge ready for installation when the old cartridge is expended leave the expended cartridge installed in the printer until the new cartridge is ready If the ink cartridge is left uninstalled it could cause the printer to breakdown Q Ifthe ink cartridge is expended replace it as soon as possible with a new ink cartridge Q After removing the ink cartridge install the new cartridge right away and do not leave the printer unattended while the ink cartridge cover is open 63 Replacing Ink Cartridges Checking the Ink Level You can check the amount of ink remaining from the Client PC cx Printer Information on page 87 Printer Name SL D3000 Printer Status Performing Settings Maintenance Image Quality Settings Standard Paper Information System Version 1 00 0 Front Rear Paper Type Professional Paper for SureLab lt Glossy gt Paper Surface Type Glossy Paper Type Professional
32. performance Q Do not leave the printer without ink cartridges installed The ink in the product may dry up and you may not be able to print properly Q Install an ink cartridge in each cartridge holder You cannot print unless the correct cartridge is installed in each cartridge holder Q Replace ink cartridges when the power is on If cartridges are replaced when the power is off the product cannot detect the amount of ink remaining and so cannot print normally Q To maintain the quality of the head this printer stops printing before ink cartridges are completely expended LY Store ink cartridges in the same environment as the printer s installation environment Also avoid direct sunlight Disposing of the Main Printer Unit and Consumables Entrust waste processing to an industrial waste disposal contractor and dispose of it in accordance with the law and local regulations WARNING The cords included with this product contain chemicals including lead known to the State of California to cause birth defects or other reproductive harm Wash hands after handling This notice is provided in accordance with Proposition 65 in Cal Health amp Safety Code 25249 5 and following 25 Starting up and Shutting down the Printer Starting up and Shutting down the Printer Starting up the Printer Click Pre operation Check on the Client PC to start the printer In Pre operation Check the printer starts after the items
33. reload it to the paper feed slot When the Paper Jams on page Click OK after loading the paper ie 2104 A paper jam occurred while printing from the rear roll Remove the paper inside the printer rewind the paper onto the roll and then reload it to the paper feed slot Click OK after loading the paper 118 Troubleshooting Error ID Message What to do 2105 An error occurred in the paper feeding unit Reload the paper and then click OK Reload the paper When the Paper Jams on page Click OK after loading the paper me 2108 The front roll paper is not loaded correctly Check the position of the paper width Check the position of the paper width guide and reload the P the paper and then paper clic Click OK after loading the paper 7 Replacing Paper on page 32 2109 The rear roll paper is not loaded correctly Check the position of the paper width guide and reload the paper Click OK after loading the paper 2111 The front roll is out of paper Load new paper and close the cover If an error is displayed on the Client Remove the paper from the tray PC click OK Load new paper then click OK or click Force if the forced Click Force if the forced print print operation is needed DA operation is needed 2112 The rear roll is out of paper Remove the paper from the tray 7 Replacing Paper on page 32 Load new paper then click OK or click Force
34. the front roll paper feeder immediately the paper may be wrinkled Do not insert the paper beyond the position shown below 56 Replacing Paper Rotate the flanges forward slowly to take up the slack in the paper me je m Note Printing when the paper is sagging could decrease print quality and cause a paper jam Make sure you take up the slack in the paper 6 If the paper type has changed set the paper type on the Operation panel Each time you press the Paper type setting switch on the front roll paper feeder the paper type changes and the light flashes to indicate the current paper type Option1 O Option2 O Glossy O Luster O Matte O Option3 O aoe oE Tip Ifyou clear the cover open error by clicking OK on the Client PC you cannot change the paper type To change the paper type remove the paper from the Paper feed slot reinsert it and then try again 57 Replacing Paper Close the front roll cover and then press the Front roll lever to lock the front roll cover Tip If an error is displayed on the Client PC you need to clear the error Click OK on the error message Next check that the O light on the Operation panel is lit The front rol paper feeder ts raised Lower the front roll pape
35. the nozzles and perform cleaning Z7 Head Cleaning on page 92 Print quality is poor uneven too light or too dark Are the Print Head Unit nozzles clogged If the nozzles are clogged specific colors are not fired and the print quality declines Check the status of the nozzles and perform cleaning cx Head Cleaning on page 92 Are you using a genuine ink cartridges This printer is developed for use with genuine ink cartridges If you use non genuine ink cartridges the prints may smear or the color of the printed image may be changed because the remaining ink level is not correctly detected Be sure to use the correct ink cartridge Are you using an old ink cartridge The print quality declines when an old ink cartridge is used Replace the old ink cartridge with a new one We recommend using the ink cartridge before the expiry date printed on the packaging within six months after installing in the printer Have you compared the printing result with the image on the display monitor Since monitors and printers produce colors differently printed colors will not always match on screen colors perfectly The color is not exactly the same as another printer Colors vary depending on the printer type due to each printer s characteristics Because inks printer drivers and printer profiles are developed for each printer model the colors printed by different printer models are not exactly the same
36. the right Paper width guide to the left until it is flush with the edge of the paper Note Q Make sure that there is no gap between the Paper width guide and the edge of the paper If there is a gap the print position may be misaligned or a feeding error may occur O Do not push the Paper width guide against the paper too forcefully The paper may be damaged or it may cause a paper jam 9 If the paper type has changed set the paper type on the Operation panel Each time you press the Paper type setting switch on the rear roll paper feeder the paper type changes and the light flashes to indicate the current paper type Glossy O Luster O Optioni O Option2 O Glossy O W Lustey Matte O Option3 O Gia Tip If you clear the cover open error by clicking OK on the Client PC you cannot change the paper type To change the paper type remove the paper from the Paper feed slot reinsert it and then try again 47 Replacing Paper Close the rear roll cover For the Dual Roll Model press the front roll paper feeder down as far as it will go Check that the front roll paper feeder is fixed in place Tip If an error is displayed on the Client PC you need to clear the error Click OK on the error message Next check that the O light on the Operation panel is lit The front rol paper feeder ts raised Lower the front roll paper feeder and
37. then click OK This completes this section 48 Replacing Paper Replacing Paper in the Front Roll Paper Feeder Only the Dual Roll Model supports front roll paper Removing Paper Prepare the following items Items Explanation New paper for loading You can load the following genuine Epson paper in the rear roll paper feeder Professional Photo Paper Glossy Professional Photo Paper Luster A linen or vinyl cloth To avoid soiling the paper place the Spindle unit on the cloth when loading removing the paper Gloves Wear gloves to avoid soiling the paper when handling it Check that the O light on the Operation panel is lit If the O light is flashing the printer is operating Wait until operation has stopped Pull the Front roll lever forward and release the lock and then open the front roll cover When the cover is opened a warning buzzer sounds 49 Replacing Paper 4 Remove the paper from the Paper feed slot and rewind the paper EFT L gma TAR IRG CM W Remove the Spindle unit poe G iiO SAN We Removing Flanges Release the locks on the left and right flanges Rotate the center sections of the Flange counterclockwise to release the lock 50 Replacing Paper Remove the Spool Stand the Spindle unit vertically on a flat surface and then remove the top Flange
38. then click ae paper inside the printer close the cover and then clic 17 When the Paper Jams on page i 128 2012 The Maintenance Tank Cover has been opened Remove paper inside the printer close F ae the maintenance tank cover If an Th till b de th ter SEAR AE PAPERIN AE AS PNET error is displayed on the Client PC Remove paper inside the printer close the cover and then click click OK OK OK When the Paper Jams on page 128 2013 The rear roll cover has been opened Remove paper inside the printer close i RRE i the rear roll cover If an error is Th till b de th ter Ree E AA ane displayed on the Client PC click OK R inside the printer close th and then click oor paper inside the printer close the cover and then clic gt When the Paper Jams on page i 128 2014 The front roll paper feeder has been raised Remove paper from the printer lower Lae the front roll paper feeder If an error is Th till b de th ter ree te Preset ee ene displayed on the Client PC click OK Remove paper inside the printer lower the front roll paper F 7 feeder and then click OK an When the Paper Jams on page 2015 The front roll cover has been opened There may still be paper Remove paper inside the printer close in the printer Remove paper inside the printer close the cover and then click OK If the error continues to occur push the front roll lever while the cover is closed to lock the cover and then clic
39. 0 so that it is raised from the surface and then remove the BEMCOT 102 127520 2038 25410 ERI U Ti 9 Repeat steps 4 to 7 This completes this section 115 Troubleshooting Troubleshooting When an Error is Displayed If an error occurs in the printer the error is indicated by a warning buzzer and lights and an error message is displayed on the Client PC Warning Buzzer and Light Displays Warning Buzzer and lights indicate the following problems Carry out solutions according to the problem Light Displays Warning Buzzer Problem What to do 1 light is lit The warning Operations stopped due to an error occurring the buzzer sounds printer is recovering from an error ora service call o until you start to error has occurred o Eme 0 a clear the error or uster Sy HI i eee el press the Paper Check the error ID on the Client PC See the ORO BK Cc LM type setting following section or the online help to solve the 5 Or 1 2 12 witch problem Glossy t m p Li w u Luster O 0 ie Z7 Errors and Solutions on page 118 Matte O Options O Contact a technical representative if a service call error has occurred 1 light is lit Ink status light is lit Glossy O Q Luster
40. 107 Paper Feed Path After Printing 108 Checking Once Every Six Months 112 Feed Roller on Paper Feed Side 112 Rear Paper Width Guide 04 113 Troubleshooting When an Error is Displayed 116 Warning Buzzer and Light Displays 116 About Error Messages 0 00005 117 Errors and Solutions 008 118 Cannot Clear the Displayed Error 126 When the Paper Jams 0000 008 128 Front Roll Paper Feeder Rear Roll Paper Feeder 129 Back Printing Unit Decurl Unit Long Paper Ejec TON Wit ye Gey Ses ese ang aides Macca relocate ine ares 136 Problems with Print Results 141 Problems when Cutting Paper 142 Problems with the Sorter 0005 142 Problems with the Humidity Control Unit 144 Problem with the Maintenance Utility 144 Emergency Stop ssc 8 a ee ater deen 145 Shutting down the Printer in an Emergency 145 What to do after an Emergency Stop 146 When the Power Fails 000008 146 Starting after a Power Failure 146 What to do in a Sudden Power Failure 146 Cannot Clear the Problem 146 Appendix Consumables and Optional Products 147 Printer Specifications 0 00008 149 External Dimensions and Necessary Space 152 Notesi wend eae
41. 311 Auto Cleaning 0312 Nozzle Check Detect Clogging Front ba Print Check Pattern 04 Printer Adjustment Maintenance Head Cleanina Select Print Head m All r Status Back Help es After cleaning check the results using nozzle check Go back to step E and then print a check pattern to check the status of the nozzles If any nozzles are clogged carry out the operation in step E to clean the nozzles Tip The method for confirming the status of the nozzles also includes Detect Clogging in which the printer automatically detects clogging F Checking with Detect Clogging on page 96 100 Setup and Maintenance Operation History You can check errors that have occurred the number of prints and the number of head cleaning operations in the printer Click Settings Maintenance on the SL D3000 Maintenance Utility screen Starts the printer and puts it in a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip The Settings Maintenance screen opens when you click Settings Maintenance on the Printer Information screen 101 Setup and Maintenance Click Operation History 044 from Printer Adjustment Maintenance 04
42. EXCEED YOUR VISION SL D3000 Operation Guide Copyrights and Trademarks All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this EPSON printer Epson is not responsible for any use of this information as applied to other printers Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON is registere
43. Guide supplied with the Print Head Maintenance Kit Paper fed from the rear roll paper feeder is slanted Does the right hand side paper width guide move easily If any paper powder sticks to the rubber parts on the rear of the paper width guide the the paper width guide will not be secured This causes the paper to be fed at a slant Clean the rubber parts on the rear of the paper width guide 7 Rear Paper Width Guide on page 113 Problems when Cutting Paper Symptom What to do Cuts are skewed edges are not cut cleanly edges are curled coating is cracked You need to replace the cutter Contact a technical representative to replace the cutter Problems with the Sorter Symptom What to do Cannot return the sorter tray because it is out of place or broken The sorter tray is broken Contact a technical representative to replace the sorter tray Cannot clear the error even after removing the paper from the sorter tray by following the instructions on the Operation panel Is the sorter tray in the appropriate position Remove the paper from the sorter tray and then hold down the Sorter Drive Switch for 10 seconds The sorter tray is forced to the appropriate position 142 Troubleshooting Symptom What to do Curled paper remains on the conveyor Set Sorter to Disabled Set Sorter to Disabled in Maintenance Utility and then restart the
44. HSA Vida Veneta ee 156 CANADA ICES Where To Get Help Contacting Epson Support Introduction Introduction Warnings Cautions Notes and Tips Warnings This symbol indicates information that if ignored could possibly result in serious injury or even death due to incorrect handling t Cautions This symbol indicates information that if ignored could possibly result in injury or damage to property due to incorrect handling Notes contain important information on the operation of this product Tips contain useful tips on the operation of this product Screen Shots In the Guide Screen shots used in this guide may differ from the actual screens Also the screens may differ depending on the operating system used and the usage environment Illustrations In the Guide Unless stated otherwise illustrations used in this guide are of the Dual Roll Model Note that while the Dual Roll Model includes a front roll paper feeder the Single Roll Model does not Introduction Printer Parts There are two versions of this printer available the Dual Roll Model that comes with a front roll paper feed unit and a rear roll paper feed unit and the Single Roll Model that comes with only the rear roll paper feed unit Front Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model see the information for rear roll paper When the front roll paper feeder is
45. Nozzle Check 04 Printer Adjustment Maintenance r Head Cleaning Select Print Head r all E E E E E Normal r Status Click Print Check Pattern The check pattern is printed 0312 Nozzle Check 0312 SL D300 r a Check 02 Print Condition Settings Inspections 03 CR Unit Adjustment Maintenance p Select Nozzle Check amp 031 Head Cleaning Fo H 0311 Auto Cleaning Detect Clogging 0312 Nozzle Check Print Check Pattern 04 Printer Adjustment Maintenance Head Cleaning Select Print Head r Al E m D a Head 1 2 3 4 5 6 Back Help 98 Setup and Maintenance Check the print results See the illustration below for more information on reading the print results If there are any gaps in the check pattern you need to perform head cleaning Result Good There are no gaps in the check pattern The nozzles are not clogged
46. Paper for SureLab lt Luster gt Paper Surface Type Luster Paper Width Paper Width 102 Imm 102 Imm Paper Level Paper Level 100 Im 100 Im diiil Settings Maintenance p Trimmed Waste Paper Box Usage 0 Clear Usage Maintenance Tank Space When the amount of ink remaining has fallen below the minimum limit the Ink status light on the Operation panel is lit lt x Operation panel on page 16 Also an error message is displayed on the Client PC F When an Error is Displayed on page 116 Operation panel Client PC 2311 Replace ink cartridge Y T7104 and then click OK Epson recommends the genuine Epson cartridge mr R 64 Replacing Ink Cartridges Replacement Procedure Note Q Install an ink cartridge into each slot You cannot print unless the correct cartridge is installed in each slot Q This product has been adjusted based on genuine ink cartridges If you use ink cartridges other than genuine cartridges the print results may be faint or the amount of ink remaining may not be detected correctly We recommend using genuine ink cartridges T Consumables and Optional Products on page 147 Check that the O light on the Operation panel is lit If the O light is flashing the printer is operating Wait until operation has stopped Place your hand under the ink cartridge cover to open the cover When the cover
47. Replacement Procedure Check that the O light on the Operation panel is lit If the O light is flashing the printer is operating Wait until operation has stopped For the Dual Roll Model hold down the handle of the front roll paper feeder a little press the Lock Release button and then raise the front roll paper feeder When the roll paper feeder is raised a warning buzzer sounds Place your hand under the maintenance tank cover to open the cover 4 Remove the maintenance tank See the following for information on disposing of a used maintenance tank Disposing of the Main Printer Unit and Consumables on page 25 ie MAAA AAAA SN AAAY EAA ENA A ST AAAA AAA N Teei S AT N NNA pan XX lt 69 Replacing the Maintenance Tank Note Do not touch the green IC chip on the maintenance tank Doing so may prevent normal operation and printing Prepare a new maintenance tank 6 Insert the new maintenance tank rat ae lt a vara anal mannan VAVAVAACAVEACACR OO AS VA N A S AN 70 Replacing the Maintenance Tank 8 For the Dual Roll Model press the front roll paper feeder down as far as it will go Check that the front roll paper feeder is fixed in place 9 If an error is displayed on the Client PC click OK on the Client PC to clear the error 2211 Maintenance tank
48. Serial Number Connection Status 0000000001 Starts the printer and puts itin a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer This completes this section 28 Starting up and Shutting down the Printer Shutting down the Printer Click Post operation Check on the Client PC to shut down the printer When the printer is shut down in Post operation Check and Printer PC is connected to the printer Printer PC closes automatically The Power switch on the back of the printer should normally be On the light is on Normally you do not need to turn off the Power switch or disconnect the power cable when you finish work During an emergency or when not using the printer for a long time turn off the Power switch the light turns off i Close the Printer Information and Settings Maintenance screens if they are open Tip You cannot start the Post operation Check if the Printer Information and Settings Maintenance screens are open 29 Starting up and Shutting down the Printer Select the printer you want to close from the Registered Printer List and then click Post operation Check Starts the printer an
49. You can achieve similar colors by performing color calibration T SL D3000 Administrator s Guide Color Calibration 141 Troubleshooting Symptom What to do The printed surface is scuffed or soiled Is the paper too thick or too thin Check that the paper specifications are compatible with this printer cx Printer Specifications on page 149 The paper is creased Are you using the printer at normal room temperature Special media should be used at normal room temperature temperature 59 to 77 F 15 to 25 C humidity 40 to 60 For information about paper from other manufacturers that requires special handling such as thin paper see the manual supplied with the paper You can adjust the humidity in the roll paper feeder with the humidity control unit cx Adjusting the Humidity in the Roll Paper Feeder on page 80 The prints are soiled Streaks or smears caused by drops of ink Is there any ink or dust on the printer There may be ink or dust stuck to the printer Check if the following sections are soiled and clean them if necessary See the following for details on checking zx Checking Items and Checking Times on page 105 The print head unit or the wipers for the print head are dirty appear in the prints Clean the print head unit and the wipers for the print head using the Print Head Maintenance Kit For more information on cleaning see the User s
50. ains how to use genuine Epson paper and how to remove paper from the roll paper feeder and load new paper Tip Q When paper is out use the paper status lights on the Operation panel to check which roll paper feeder is empty LI Ifthe edges of the paper are torn use scissors to cut the paper so that it is straight and then load the paper Q You need to make the following preparations if you want to replace the paper with paper of the same width and type Q Before replacing make a note of the amount remaining for the current paper Q When replacing the paper set the amount of paper remaining after replacement from the Client PC If the remaining amount of paper is not set correctly the paper level is not displayed correctly T Paper Settings on page 90 I Rear roll paper feeder operations differ from front roll paper feeder operations See the following for more information T Replacing Paper in the Rear Roll Paper Feeder on page 36 T Replacing Paper in the Front Roll Paper Feeder on page 49 Only the Dual Roll Model supports front roll paper For the Single Roll Model see the information for rear roll paper Genuine Epson Paper For optimum print quality we recommend using the following genuine Epson paper Professional Photo Paper Glossy Professional Photo Paper Luster For more details about genuine Epson paper see the following sections Consumables and Optional Products on page 147
51. aintenance for the printer Error History Displays Error History for the printer Available functions Item Explanation Pre operation Check Z7 Starting up the Printer on page 26 Post operation Check ZF Shutting down the Printer on page 29 Printer Information Z7 Printer Information on page 87 Settings Maintena Print Condition Settings Inspections Paper cx Paper Settings on page 90 nce Settings CR Unit Adjustment Maintenance Head cx Head Cleaning on page 92 Cleaning Printer Adjustment Maintenance Operation Z Operation History on page 101 History Error History Z7 Error History on page 103 86 Setup and Maintenance Starting Up On the Client PC click Start All Programs EPSON SL D3000 System Application Maintenance Utility Printer Information You can confirm various types of printer information Checking Printer Information On the Printer Information screen check the printer s settings remaining amount of consumables and so on Select the printer you want to use from the Registered Printer List and then click Printer Information Registered Printer List e or Starts the printer and puts itin a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Erro
52. and contact a technical representative Otherwise the Print Head Unit could break Q When removing paper be careful not to touch the ink absorber If the printing mount is soiled the back of the paper will be soiled 131 Troubleshooting Raise the heater unit s lever and release the lock Caution Do not touch the heater unit immediately after printing Because the heater reaches high temperatures burns could occur 1 E T L M AAP E be has Ta 8 Raise and remove the heater unit Note Take care when handling the removed heater unit If it dropped or bumped it could cause it to malfunction Also if the heater does get damaged do not reinstall it in the printer Lc 132 Troubleshooting 9 After loosening the screws by hand as shown in the illustration below remove both covers Caution Do not touch any parts immediately after printing except for the cover screws Because the heater reaches high temperature
53. are locked in place and cannot move before performing operations If the stand moves unexpectedly during operations it could cause an injury 19 Introduction Notes on Handling Warning Do not use near volatile substances such as alcohol or thinner and do not use near fires Electric shock or fire could occur Do not use the product in an abnormal condition such as if it is emitting smoke or if you notice any strange odors or noises Electric shock or fire could occur If an abnormality does occur turn off the power immediately disconnect the plug from the electrical outlet and then contact a technical representative Do not use this product if foreign bodies water or other liquids have entered the product Electric shock or fire could occur Turn off the power immediately disconnect the plug from the electrical outlet and then contact a technical representative Only perform operations as instructed in the manual Performing repairs is dangerous Never perform repairs yourself Do not use it in locations that may have inflammable or explosive gas and so on in the atmosphere Also do not use sprays containing inflammable gas inside or around this product A fire could ignite Do not perform any wiring operations other than instructed in the manual A fire could ignite Also equipment connected to the product could be damaged Do not touch any parts of the product ex
54. ce External dimensions When the sorter unit is installed From above Dual Roll Model aS 4 corr q m ql fp Lo oO a TT ow AN lt O y A 45 47 1155 a X LO 76 97 1955 Pe y Units inches mm From above Single Roll Model B 9 T m S LO N st oO y 17 99 457 A 45 47 1155 27 56 700 g ire 76 97 1955 IB y Units inches mm 152 Appendix From the front 33 46 850 11 10 282 44 57 1132 49 84 1266 Units inches mm 153 Appendix Necessary space Dual Roll Model 76 97 1955 64 25 1632 76 97 1955 154 Appendix Single Roll Model 76 97 1955 64 25 1632 76 97 1955 53 15 1350 155 Appendix Notes UNITED STATES OF AMERICA FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment
55. cept as instructed in the manual Electric shock burns or injury could occur O OO Do not drop any metallic or flammable objects into this product through the openings Electric shock or fire could occur U Caution Do not place any heavy objects on this product If it falls or breaks it could cause an injury gt When moving this product check that the power is off the plug is disconnected from the electrical outlet and all wiring has been disconnected before moving If the cable is damaged electric shock or fire could occur When turning on the product or while printing do not put your fingers near the paper eject roller section If your fingers are caught in the paper eject roller an injury could occur Remove paper after it has been completely ejected from the product 20 Introduction U Caution If you need to open the printer s top cover while in use do not touch the heater or the cover which are indicated by warning labels Because internal parts reach high temperatures burns could occur AeA p A When opening and closing the printer cover do not place your hands near the section where th
56. d Follows general specifications Transporting 4 to 140 F 20 to 60 C temperature 5 to 85 humidity 1 month at 104 F 40 C and 120 hours at 140 F 60 C 4 x 9 3 x 3 1 inches 102 5 x 235 x 79 5 mm 150 Appendix Ink ribbon specifications for back printing Type Ribbon cartridge Number installed 2 Use by date 18 months Environmental In packaging Store in a dark location at normal temperature and humidity Conditions Installed Follows general specifications General Specifications Temperature Operating 59 to 86 F 15 to 30 C Storage before unpacking 4 to 140 F 20 to 60 C 120 hours at 140 F 60 C and 1 month at 104 F 40 C Storage after unpacking 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Operating 30 to 60 without condensation 20 to 80 without condensation with humidity control unit Storage before unpacking 5 to 85 without condensation Storage after unpacking 5 to 85 without condensation Weight Dual Roll Model Approx 279 Ib 127 kg main unit only Single Roll Model Approx 262 Ib 119 kg External Dimensions WxDxH Dual Roll Model 33 5 x 44 7 x 28 6 inches 850 x 1134 x 727mm Single Roll Model 33 5 x 29 9 x 28 6 inches 850 x 759 x 727 mm x External dimensions When the sorter unit is installed on page 152 151 Appendix External Dimensions and Necessary Spa
57. d puts it in a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip In the following situations the Post operation Check button is unavailable 2 When the printer has already shut down LY When the cable connected to the printer is disconnected d When the printer s Power switch is off Click Start Post operation Check Target Printer SL D3000 Cancel 4 Follow the on screen instructions to check the printer and then click OK Once the Post operation Check is finished automatic shut down operations take about 1 to 2 minutes to complete 30 Starting up and Shutting down the Printer Click Close to finish Registered Printer List Printer Name Model Name Serial Number Connection Status Shuts down the printer Displays Printer Information Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip If you are using another printer continue making operations without closing the screen This completes this section Turning the Power Off in an Emergency See the following if you need to turn off the power in an emergency cx Emergency Stop on page 145 31 Replacing Paper Replacing Paper This section expl
58. d trademark SureLab is a trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice 2013 Epson America Inc 2 13 CPD 38307R1 Contents Contents Introduction Warnings Cautions Notes and Tips 5 Screen Shots In the Guide 0 0 008 5 Illustrations In the Guide 0 00000 5 Printer Par e A olde A EEE ER EER hig 6 Prontic co a a a sleet a Genie S 6 REAL oe ta ia WARS A EAEE EEDEN n eed 10 Internal eesse ticathea hake Mang ues oer 13 Operation panel 0 cece eee eee 16 Notes on Safety 0 cece cece eee eee es 18 Meaning of Symbols and Marks 18 Notes on Installation 0 005 19 Notes on Handling 000008 20 Notes on the Power Supply 4 21 Notes on Consumables 05 23 Notes on Usage 0 cece cece eee eee eee 24 Notes on Printer Usage 00005 24 Notes on Handling Ink Cartridges 24 Disposing of the Main Printer Unit and Consum ablesen Rios een ie Fa fa A AE HS Re any Hog oye ee 25 Starting up and Shutting down the Printer Starting up the Printer 0 000 26 Shutt
59. e cover joins with the main body of the printer If your fingers or hands are too close to this section an injury could occur Notes on the Power Supply Warning Use only the type of the power supply indicated on the label Electric shock or fire could occur Do not use the power plug if there are any foreign bodies such as dust attached Electric shock or fire could occur Make sure the power plug is inserted all the way into the electrical outlet before use Electric shock or fire could occur Only use the product with the power cable supplied Also do not use the power cable supplied with any other equipment Electric shock or fire could occur Do not use the power cable if it is damaged Electric shock or fire could occur Contact a technical representative if the power cable is damaged Furthermore observe the following points to prevent the power cable from being damaged Q Do not modify the power cable Q Do not put any heavy objects on the power cable Q Do not bend too far twist or pull the power cable Q Do not place the power cable near a heater 21 Introduction Warning Do not plug in or unplug the power plug with wet hands Electric shock could occur Do not use the power cable with an octopus extension cable Heat is generated and could cause a fire Connect directly to a domestic electrical outlet Periodically disconnect
60. e display according to the width of the paper cre I r e dan pim 8 Lock the flanges on both sides Rotate the center sections of the flanges clockwise to lock them in place 54 Replacing Paper Loading Paper Place the Spindle unit in the direction shown in the illustration below and load it into the printer ea cI ii So on Tip Remove any tape or protective sheets from the paper Adjust the position of the paper width guides to the width of the paper When adjusting the position of the paper width guides raise the guides slightly and then move to the left and right Adjust the triangle mark on the paper width guides to the scale The scale is displayed in millimeters with inches in parentheses 55 Replacing Paper Pass the leading edge of the paper through the groove in the paper width guides ye 4 Insert until the leading edge appears at the position shown in the illustration below Check that the paper is nipped with the feed roller Note If you insert the paper into the printer and raise
61. e the printer Use the following procedure to remove paper from inside the printer For the rear roll paper feeder 129 Troubleshooting For the front roll paper feeder Tip When using the long paper ejection unit and a paper jam occurs in the long paper ejection unit go to the following page after step B F Back Printing Unit Decurl Unit Long Paper Ejection Unit on page 136 Close the front or rear roll cover 4 Open the top cover and then check the position of the jammed paper 130 Troubleshooting Remove paper If it can be removed go to step E If the paper is below the Print Head Unit and cannot be removed easily go to the next step LOW 6 Manually move the Print Head Unit in the opposite direction to the visible paper If the paper is at the front move the Print Head Unit to the back If the paper is at the back move the Print Head Unit to the front If the paper is at the front If the paper is at the back Note O Ifthe Print Head Unit does not move do not move it by force
62. ection unit cover 1 2004 2012 01 18 16 0 The front roll paper feeder is r 1 2005 z 2012 01 18 16 0 Front roll cover open 1 2002 2012 01 18 16 0 Maintenance tank cover open m r Close Up to 100 errors that have occurred in the printer and information are displayed The error ID indicates the error number This number may be cleared by service personnel as it is used for management information when performing maintenance 103 Help Setup and Maintenance Click Help on any screen to display the Help Help screen example Printer Name BED 3000 Printer Status System Version 1 00 0 Performing Settings Maintenance Image Quality Settings dard r Paper Information Front Paper Type Professional Paper for SureLab lt Glossy gt Paper Surface Type Glossy Paper Width f 02 fi 00 Im mm Paper Level Rear Paper Type Professional Paper for SureLab lt Luster gt Paper Surface Type Luster Paper Width 102 foo im Imm Paper Level r Ink Level TERE m Trimmed Waste Paper Box Usage 0 Clear Usage Maintenance Tank Space B Settings Maintenance a SL D3000 Maintenance Utility Help E e gt A 8 Show Back Forward Home Font Print gt Home gt SL D3000 Maintenance Utility Printer Information consumables and so on Information On the Printer Information screen y
63. ed in the paper feed path for the front roll paper feeder Only the Dual Roll Model supports front roll paper Paper is jammed in the paper feed path for the rear roll paper feeder Tip See the following if the table above and the lamp status differs Lx Warning Buzzer and Light Displays on page 116 Caution Q When removing jammed paper do not remove it too forcibly Also do not work with an unstable posture If the paper is suddenly pulled out an injury could occur due to unnecessary force a Do not leave the printer with paper jammed inside Smoke could be emitted or it could ignite and cause a fire 128 Troubleshooting Front Roll Paper Feeder Rear Roll Paper Feeder Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model see the information for rear roll paper Open the cover of the roll paper feeder with the lit Paper status light For the front roll paper feeder pull the lever on the front roll paper feeder and open the front roll cover When using the rear roll paper feeder open the rear roll cover For the Dual Roll Model while holding down the handle of the front roll paper feeder a little press the Lock Release button raise the front roll paper feeder and then open the rear roll cover Cut the paper with a pair of scissors Cut it as straight as possible Note After cutting paper do not pull the paper that remains insid
64. emove the ejected paper manually and place in the correct position Notes on Handling Ink Cartridges m If you move ink cartridges from a cold place to a warm place leave them at room temperature for more than four hours before use We recommend using the ink cartridge before the expiry date printed on the individual packaging boxes If you use an ink cartridge beyond the expiry date it may affect print quality Do not touch the ink supply port on the ink cartridges Ink may have leaked from the ink cartridge Because the green IC chip contains the cartridge s own information such as the remaining ink level you can still reinstall and use the ink cartridge after removing it from the printer When you remove the ink cartridge before it is expended store it without getting dirt on the ink supply port The ink supply port has a valve in it so it does not need to be capped Do not touch the green IC chip on the ink cartridges Doing so may prevent normal operation and printing 24 Introduction Q Do not dismantle or remodel ink cartridges You may not be able to print properly Q Do not drop or knock it against hard objects otherwise the ink may leak Q Although nothing may be printed this printer uses ink from all cartridges during head cleaning and other maintenance operations to keep the Print Head Unit in good condition Q Although the ink cartridges may contain recycled materials this does not effect printer function or
65. enerated if it is struck by lightning Q Water pipes or faucets grounding is not performed if there is any plastic in the pipes P caution If you do not use the product for a long time disconnect the plug from the electrical outlet for safety reasons 22 Introduction Notes on Consumables P caution Take the following measures if ink gets on your skin or in your eyes or mouth Q If any ink gets on your skin wash immediately with soap and water QO If any ink gets in your eyes flush them immediately with water Inflammation or light inflammation of the eyes may occur if they are not treated immediately If any abnormalities occur contact a doctor immediately QO If any ink gets in your mouth spit it out immediately and consult your doctor Do not disassemble the ink cartridge If it is disassembled ink may get in your eyes or on the skin Do not shake the ink cartridge too hard If you shake or swing it too hard ink may leak from the cartridge Do not rub the edge of printed paper with your hand The edges of the paper are thin and sharp and could cause a paper cut Do not store ink cartridges within the reach of children 23 Introduction Notes on Usage Notes on Printer Usage a Do not suddenly change the temperature in the room where this product is set up If the temperature changes suddenly drops of water condensation
66. er 7 What to do after an Emergency Stop on page 146 144 Troubleshooting Emergency Stop Shutting down the Printer in an Emergency If you need to stop the printer in an emergency performing the following procedure Press the Power switch on the back of the printer to turn off the printer the light turns off iy Normally when you press the Power switch the power is cut off and the printer turns off If unusual sounds and so on do not stop and the problem is not cleared go to the following procedure Disconnect the power cable from the AC inlet on the back of the printer hy ti This completes this section 145 Troubleshooting What to do after an Emergency Stop If the emergency stop occurred while printing remove the paper T When the Paper Jams on page 128 Connect the power cable to the AC inlet and then press the Power switch to turn on the printer the light turns on cy Starting up the Printer on page 26 Click Pre operation Check on the Client PC F Starting up the Printer on page 26 This completes this section When the Power Fails Starting after a Power Failure Start the printer as normal F Starting up the Printer on page 26 What to do in a Sudden Power Failure If a sudden power failure occurs while printing remove pa
67. er If an error is displayed Replace maintenance tank and then click OK prac 00000000X ick OK on the Client PC click OK 7 Replacing the Maintenance Tank on page 68 2332 Insufficient maintenance tank capacity left to perform head Replace the maintenance tank and cleaning or initial charge close the cover If an error is displayed Replace maintenance tank and then click OK on the Client PC click OK 7 Replacing the Maintenance Tank on page 68 2350 You have not installed genuine Epson ink cartridges This product has been adjusted based Information about ink levels may not be displayed and use of Pt gEnune ink cartridges If aan Pan Eo a ink cartridges other than genuine non genuine ink is recorded for possible use in service support cartridges the print results may be For optimum quality and reliability Epson recommends using faint or the amount of ink remaining genuine Epson ink may not be detected correctly We Please call Epson user service hot line xxx xxx xxxx for genuine recommend using genuine ink I C purchase cartridges 2351 Relace genuine Epson ink cartridges This product has been adjusted based on genuine ink cartridges If you use ink cartridges other than genuine cartridges the print results may be faint or the amount of ink remaining may not be detected correctly We recommend using genuine ink cartridges 7101 A sorter long paper ejection unit connection error occurred Turn off the
68. es Print Size Ejected Paper Path Size Name Width x Length When the sorter unit is installed When the sorter is not installed Sorter Top tray Side tray Tray Long print stacker 3R 5 x 3 5 inches Yes No No Yes 127 x 89 mm 4x6 4 x 6 inches Yes No No Yes 102 x 152 mm 4R 6 x 4 inches Yes No No Yes 152 x 102 mm 5R 5 x7 inches Yes No No Yes 127 x 178 mm 8R 8 x 10 inches Yes No No Yes 203 x 254 mm 10x8 10 x 8 inches No No Yes Yes 254 x 203 mm 8x12 8 x 12 inches Yes No No Yes 203 x 305 mm 61 Ejecting Paper Print Size Ejected Paper Path Size Name Width x Length When the sorter unit is installed When the sorter is not installed Sorter Top tray Side tray Tray Long print stacker 12x8 12 x 8 inches No No Yes Yes 305 x 203 mm 10R 10 x 12 inches No No Yes Yes 254 x 305 mm 12X10 12x10 No No Yes Yes 305 x 254 mm 12x18 12x18 No Yes No Yes 305 x 457 mm 62 Replacing Ink Cartridges Replacing Ink Cartridges Ea Caution Q Do not disassemble the ink cartridge If it is disassembled ink may get in your eyes or on the skin Q Do not shake the ink cartridge too hard If you shake or swing it too hard ink may leak from the cartridge Do not store ink cartridges within the reach of children O Take the following measures if ink gets on your skin or in your eyes or mouth QO If any ink gets
69. g light On Indicates the paper type setting Flashing The paper type can be changed Off The power is off or the paper type cannot be set in the current status 17 Introduction Notes on Safety To use this product safely be sure to read the manual supplied with the product before use Not handling this product as described in the manual supplied could cause a breakdown or an accident to occur Keep this manual close at hand to solve any unknown issues that may arise with the product Meaning of Symbols and Marks Warning bas This symbol indicates information that if ignored could possibly result in serious injury or even death due to incorrect handling Caution This symbol indicates information that if ignored could possibly result in injury or damage to property due to incorrect handling Indicates a high temperature warning Indicates that this area should not be touched Indicates that fingers could be trapped or Indicates that the product should not get wet injured Indicates forbidden actions Indicates items instructions operations that must be performed Indicates that disassembly is forbidden Indicates that the plug should be disconnected from the electrical outlet Indicates that you should not touch the product with wet hands Indicates that grounding should be performed before use ee A 18 Introduction Notes on Installation
70. ge xx 2335 to 2336 Replace ink cartridge and then click OK Replace the ink cartridge for the color displayed in xx and close the cover If an error is displayed on the Client PC click OK 7 Replacing Ink Cartridges on page 63 123 Troubleshooting Error ID Message What to do 1005 to 1010 Detect Clogging could not be performed correctly Perform Print Check Pattern from Nozzle Check to check the status of the print head You can continue printing when the Client PC clears the error Print a check pattern and then check for clogged nozzles If any nozzles are clogged perform head cleaning ce Printing the check pattern on page 98 Contact a technical representative if the error continues to occur 4021 Clogged nozzle s detected Click Cleaning and then perform an Print head cleaning recommended before start printing autoicleaning To perform Auto Cleaning click Cleaning To continue ane one TP ae continues printing click OK without performing cleaning 2201 2326 Maintenance tank error Replace the maintenance tank or Replace maintenance tank xxxxxxxxxx and then click OK install it correctly and close the COVER If an error is displayed on the Client PC click OK Replacing the Maintenance Tank on page 68 2211 Maintenance tank usage exceeded the application limit Replace the maintenance tank and close the cov
71. he top of the paper with a damp cloth 40 Replacing Paper Set the Flange on the paper surface from which paper particles have been wiped away Place the paper straight to the Flange Tip Either Flange can be set Position the paper so that the surface to which the Flange has not been set is face up Next wipe away paper particies with a damp cloth 4 Place the other Flange on the other end of the paper Align the triangular marks on the flanges as shown in the illustration below Place the Spindle unit on its side so that the paper is in the position shown below 41 Replacing Paper Make sure the triangular marks on the flanges have not shifted out of position Note Note the direction of the Spool and the direction of the paper If the directions are not correct the paper cannot be loaded correctly Q Adjust the position of the Spool so that it is at the center of the Spindle unit Match the edges of the flanges to the scale marks on the paper size display according to the width of the paper 8 Lock the flanges on both sides 42 Replacing Paper Rotate the center sections of the flanges clockwise to lock them in place Loading Paper Place the Spindle unit into the rear roll paper feeder in the direction shown in the illustration below and then push the rear roll paper feeder into the printer
72. ibiting prints indoors we recommend keeping them in frames such as glass This will help to maintain the print quality without fading for a long time 35 Replacing Paper Paper Feed Section The configuration for the paper feed section of the printer changes depending on the model Although all models are equipped with a rear roll paper feeder only the Dual Roll Model is equipped with a front roll paper feeder Also the type of paper supported and the capacity differs for each type of feeder as shown in the following table Paper Feed Section Supported Paper Types Available Paper Width Front roll paper feeder Professional Photo Paper Glossy Professional Photo Paper Luster 4 to 8 inches 102 to 203 mm Rear roll paper feeder Professional Photo Paper Glossy Professional Photo Paper Luster 4 to 12 inches 102 to 305 mm Notes when Loading Paper Q When using the paper for the first time after purchase we recommend cutting off approximately 3 ft 1 meter before use Depending on the paper s transportation environment the print quality may decline for this first part of the paper Replacing Paper in the Rear Roll Paper Feeder Removing Paper Prepare the following items Items Explanation New paper for loading Professional Photo Paper Glossy Professional Photo Paper Luster You can load the following genuine Epson paper in the rear roll paper feeder A linen or vinyl c
73. idth guide towards you and move the triangle to the position shown in the illustration between 203 8 and 254 10 When moved to the position shown in the illustration the paper width guide is raised from the surface ee i ase 203 8 25410 113 Checking Items and Checking Times Soak the BEMCOT Clean room wiper in water wring it out firmly and then fold it in half Note Do not use water that contains alcohol or detergent Otherwise the fixing strength of the paper width guide may decline 4 Push the BEMCOT between the paper width guide and the metal plate and up to the top as shown in the illustration 12 13 yO 203 8 254 10 ai U T BS g J PASS S S x x Move the paper width guide to the 203 8 position The BEMCOT is secured in the paper width guide gt A i 114 Checking Items and Checking Times 6 Grip the BEMCOT in both hands and slide it to the left and to the right to wipe off the paper powder 02 127 p20 20308 254110 KEIRA L T lI Al Gi zma I 7 Move the paper width guide to the same position as in step 2 between 203 8 and 254 1
74. ing initializing or maintenance are being performed Off The printer is off or an error has caused operations to stop light orange The printer s error status is indicated by a lit light On An error has occurred it is recovering from an error or a service call error has occurred Off The printer is off or no errors have occurred Ink status light orange Ink cartridge error status is indicated by a lit light On If the ink light is on printing cannot be performed because ink is running low or an error has occurred Off The printer is off or no ink cartridge errors have occurred Paper status light orange Roll paper feeder error status is indicated by a lit or flashing light On If the light is on there is no paper in the roll paper feeder or paper is running low 16 Introduction 4 Paper status light orange Flashing If the light is flashing a paper jam has occurred in the roll paper feeder Off The printer is off or no paper errors have occurred Paper type setting switch Press to change the paper type The paper type changes each time the button is pressed and the current paper type is indicated by the lights Match the paper type to the type of paper loaded The switch is enabled when the roll paper feeder cover is open and paper is removed You cannot change to paper for Option 1 2 or 3 Paper type light green The paper type setting is indicated by a lit or flashin
75. ing down the Printer 0 29 Turning the Power Off in an Emergency 31 Replacing Paper Genuine Epson Paper cece eee eee 32 Printer Driver Settings 00 33 Notes on Handling Paper 05 33 Notes on Paper Storage 0000 34 Notes when Printing 008 34 Storing and Displaying Printed Paper 35 Paper Feed Section 1 0 0 0 00 ee eee eee eee 36 Notes when Loading Paper 36 Replacing Paper in the Rear Roll Paper Feeder 36 Removing Paper oc eere etaa aa 36 Removing Flanges eee ee eee 39 Installing Flanges 0 e eae 40 Loading Paper 0 0 cece cece eee 43 Replacing Paper in the Front Roll Paper Feeder 49 Removing Paper 6 cece eee eee 49 Removing Flanges eee 50 Installing Flanges 0 cee eee 52 Loading Paper E eee eee eee eee 55 Ejecting Paper Ejected Paper Path 0 cee ee eee eee 59 When the sorter unit is installed 59 When the sorter unit is not installed 60 When the Long print stacker is installed only for Single Roll Model 0000s 61 Ejected Paper Path and Supported Paper Sizes 61 Replacing Ink Cartridges Checking the Ink Level 00 000 64 Replacement Procedure 000e eee 65
76. inting Highest resolution 1440 x 1440 dpi Paper feed method Friction feed Interface Universal Serial Bus Specifications Revision 2 0 Electrical specifications Rated voltage AC 100 to 120V AC 220 to 240V Rated frequency range 50 to 60 Hz 50 to 60 Hz Rated current 12A 6A Power consumption Approx 500 W Approx 500 W Paper Feeder Specifications Paper core size Rear roll paper feeder 3 inch core One roll at a time with an outer diameter 7 87 inches 200 mm max Front roll paper feeder 3 inch core One roll at a time with an outer diameter 7 87 inches 200 mm max Paper size Rear roll paper feeder 4 to 6 inches x 328 ft 102 to 152 mm x 100 m max length 8 to 12 inches x 328 ft 203 to 305 mm x 100 m max length Front roll paper feeder 4 to 6 inches x 328 ft 102 to 152 mm x 100 m max length 12 inches x 328 ft 203 mm x 100 m max length Paper Width 4 inches 102 mm 5 inches 127 mm 6 inches 152 mm 8 inches 203 mm 10 inches 254 mm 12 inches 305 mm Tip QQ Only the Dual Roll Model supports front roll paper For the Single Roll Model information is not displayed under the front paper item See the information for rear roll paper Safety and Approvals Safety UL 60950 1 CAN CSA No 60950 1 Low Voltage Directive 2006 95 EC EN 60950 1 149 Appendix Safety and Approvals
77. is opened a warning buzzer sounds Glossy O Luster O Option1 O Option2 O Glossy O Luster O Matte O Option3 O 65 Replacing Ink Cartridges 4 Press lightly on the expended ink cartridge ink cartridge with the lit Ink status light and remove the cartridge Here Y Yellow is used as an example Use the same procedure for the other colors Note Q Note that there may be ink around the ink supply port of used ink cartridges Q See the following for information on disposing of used ink T Disposing of the Main Printer Unit and Consumables on page 25 Remove the new ink cartridge from its box Note Q Do not touch the green IC chip Q on the ink cartridges doing so may prevent normal operation and printing Q Do not touch the ink supply port O on the ink cartridges ink may leak 66 Replacing Ink Cartridges 6 Insert the ink cartridge until it meets resistance Fl M ALE EESTI Fe ET ra EE To li LEI CEF LLL ELT T 7 LT ATT GEJ EEI ZL EEZ LL YELL EF Le CLZ Close the ink cartridge cover 8 If an error is displayed on the Client PC click OK on the Client PC to clear the error Replace ink cartridge Y T7104 and then click OK Epson recommends the genuine Epson cartridge 9 Check that the O light on the Operation panel is lit This com
78. isplays Error History for the printer Tip The Settings Maintenance screen opens when you click Settings Maintenance on the Printer Information screen 90 Setup and Maintenance Click Paper Settings 022 from Print Condition Settings Inspections 02 022 Paper Settings 022 SL D3000 0000000001 s a a Front Back E 02 Prnt Canditinn Catings Inspections E 0S Grn nyusu nronu aintenance H 04 Printer Adjustment Maintenance Paper Type Professional Glossy Paper For SureLab Paper Surface Type Glossy Paper Width 102 mm Paper Level 99 ror im Rear Paper Type Professional Luster Paper For SureLab Paper Surface Type Luster Paper Width 203 mm Paper Level 99 H im Help Apply Item Explanation Front Paper Type Displays the type of paper the paper name loaded in the front roll paper feeder Paper Surface Displays the paper surface type the processing type for the paper surface loaded in Type the front roll paper feeder Paper Width Displays the width of the paper loaded in the front roll paper feeder Displays the width detected by the printer Paper Level Displays the remaining amount of paper loaded in the front roll paper feeder If the displayed amount of paper remaining differs from the actual amount enter the correct amount of paper and then
79. k OK the front roll cover If an error is displayed on the Client PC check the message When the Paper Jams on page 128 122 Troubleshooting Error ID Message What to do 2016 The top cover has been opened Remove paper inside the printer close mht the top cover If an error is displayed Th till b de th ter ere may still be paper inside the printer on the Client PC click OK R inside the printer close th and then click s paper inside the printer close the cover and then clic iS When the Paper Jams on page i 128 2017 The back printing unit has not been installed in the correct Remove paper inside the printer set position the back printing unit to the correct There may still be paper inside the printer position and then click OK Remove paper inside the printer set the back printing unit to ae When the Paper Jams on page the correct position and then click OK 2018 The long paper ejection unit has been opened Remove paper inside the printer close rae 7 the long paper ejection unit cover If Th till b de th ter Rd SRS eee ea an error is displayed on the Client PC Remove paper inside the printer close the cover and then click click OK OK OK When the Paper Jams on page 128 2110 The front sorter tray is full Remove paper from the sorter tray Remove the prints from the sorter tray and then click OK If an error is displayed on the Client PC clic
80. k OK When the error does not clear even after removing the paper hold down the Sorter Drive Switch for 10 seconds to move the sorter tray to the appropriate position Z Problems with the Sorter on page 142 2192 The cleaning sheet is loaded with the wrong side up Load the Cleaning Sheet front side up and close the cover If an error is Load the cl heet front sid and then click OK Gag Hie cleaning sheet frontsiceup angtheneieeIOk displayed on the Client PC click OK 2251 The trimmed waste paper box is full Empty the trimmed waste paper box Empty the trimmed waste paper box After emptying the trimmed waste paper box click Reset to reset the trimmed waste paper box usage After emptying the trimmed waste paper box click Reset to reset the trimmed waste paper box usage Z Disposing of Trimmed Waste Paper on page 72 2301 to 2304 2306 to 2307 2321 to 2324 2333 to 2334 Ink cartridge error xx If the ink cartridge is not set correctly set it correctly Please install correct cartridge Check the ink cartridge for the color displayed in xx replace or reset the ink cartridge and close the cover If an error is displayed on the Client PC click OK 7 Replacing Ink Cartridges on page 63 2311 to 2314 Replace ink cartridge XX and then click OK 2316 to 2317 Epson recommends the genuine Epson cartridge 2327 to 2330 Insufficient ink left to perform initial char
81. laaa Contact a technical representative Contact a technical representative 1343 to 1344 You cannot print if it has reached the end of its service life and request replacement for the parts displayed in xxxx 1311 to 1314 1316 to 1317 Ink low xx yyyy Prepare a new correct cartridge You may continue printing until replacement of the ink cartridge is required Check the message and then click OK Prepare a new ink cartridge for the color indicated as xx and then prepare to replace the cartridge 7 Replacing Ink Cartridges on page 63 1004 Print head unit maintenance is in progress Click OK and then wait Please wait 1501 Clogged nozzle s detected Click Cleaning and then perform an Print head cleaning recommended before start printing auto cleaning To perform Auto Cleaning click Cleaning To close the When you click OK cleaning a not performed and the message is closed message click OK 1211 Replace maintenance tank soon Check the message and then click OK Prepare a new maintenance tank XXXXXXXXXX Prepare a new maintenance tank You may continue printing until replacement of the 7 Replacing the Maintenance maintenance tank is required Tank on page 68 2103 A paper jam occurred while printing from the front roll Remove paper from the printer Remove the paper inside the printer rewind the paper onto the reload the paper and then click OK roll and then
82. lient PC This completes this section 74 Replacing Ribbon Cassettes Replacing Ribbon Cassettes When the back printing unit is installed replace the Ribbon cassette if back printing is too light See the following section for the replacement Ribbon cassette T Consumables and Optional Products on page 147 Note Do not perform back printing if the Ribbon cassette is not inserted Otherwise paper could be jammed or the back printing unit could be damaged Ink Ribbon Replacement Time When using an ink ribbon back printing is light A different ink ribbon is used to print the first and second lines during back printing If the first line is too light replace the Ribbon cassette that is further inside the back printing unit If the second line is too light replace the ribbon cassette at the front The ink ribbon can still be used The ink ribbon needs to be replaced Tip There are no light indications or error messages when it is time to replace the ribbon Replacement Procedure Caution When replacing the Ribbon cassette do not touch the part with a warning label attached Because it reaches high temperatures burns could occur Check that the O light on the Operation panel is lit 75 Replacing Ribbon Cassettes If the O light is flashing the printer is operating Wait until operation has stopped Prepare a new Ribbon cassette If both lines a
83. loth the paper To avoid soiling the paper place the Spindle unit on the cloth when loading removing Gloves Wear gloves to avoid soiling the paper when handling it 36 Replacing Paper Check that the O light on the Operation panel is lit If the O light is flashing the printer is operating Wait until operation has stopped For the Dual Roll Model hold down the handle of the front roll paper feeder a little while pressing the Lock Release button and then raise the front roll paper feeder When the roll paper feeder is raised a warning buzzer sounds 37 Replacing Paper Slide the right Paper width guide to the right 38 Replacing Paper 8 Remove the Spindle unit Removing Flanges Release the locks on the left and right flanges Rotate the center sections of the Flange counterclockwise to release the lock 39 Replacing Paper Stand the Spindle unit vertically on a flat surface and then remove the top Flange Tip It does not matter which Flange is at the top 4 Remove the paper Tip After removing the paper rewind it correctly and then store it in the original packaging that came with the paper Installing Flanges 1 Remove the new paper from its packaging and stand it vertically on the flat surface Next wipe away paper particles from t
84. ly if the results of Detect Clogging are still red or nozzles are still clogged after repeating head cleaning several times Because Powerful consumes more ink compared to Normal prepare new ink cartridges before performing cleaning if ink levels are low Nozzle Check 02 Print Condition Settings Inspections amp 03 CR Unit Adjustment Maintenance 031 Head Cleaning 0311 Auto Cleaning 0312 Nozzle Check Select Nozzle Check Front ad Print Check Pattern Detect Clogging 04 Printer Adjustment Maintenance Head Cleanina Select Print Head r All E m 2 3 4 5 m 1 Powerful Clogging detection complete MEM Clogged nozzle s detected Perform Head Cleaning Normal cleaning is recommended SSS SS Sass Check the results after cleaning Go back to step E and then use Detect Clogging to check the status of the nozzles If any nozzles are clogged carry out the operation in step E to clean the nozzles 97 Setup and Maintenance Printing the check pattern Print a check pattern and then check for clogged nozzles Perform Print Head Unit cleaning according to the check results Select the roll paper feeder you want to use for printing This can be selected when paper is loaded anes Ct on a pat m Nozzle Check 02 Print Condition Settings Inspections 6 03 CR Unit Adjustment Maintenance Select Nozzle Check 5 031 Head Cleaning 0312
85. move the paper inside the printer rewind the paper onto the reload the paper and then click OK roll and then reload it to the paper feed slot When the Paper Jams on page Click OK after loading the paper lee 2132 The front roll is out of paper Load new paper and then click OK Remove the paper from the tray Z7 Replacing Paper on page 32 Load new paper and then click OK 2133 The rear roll is out of paper Load new paper and then click OK Remove the paper from the tray 7 Replacing Paper on page 32 Load new paper and then click OK 2134 A paper jam occurred in the back printing unit Remove paper from the printer Remove paper inside the printer and then reload the paper reload the paper and then click OK Click OK after loading the paper a When the Paper Jams on page 2135 A paper jam occurred in the decurl unit Remove paper inside the printer and then reload the paper Click OK after loading the paper 2136 A paper jam occurred in the long paper ejection unit Remove paper inside the printer and then reload the paper Click OK after loading the paper 2001 Ink cartridge cover open Close the ink cartridge cover If an Close the cover and then click OK cH Raer on the Client PC 2002 Maintenance tank cover open Close the maintenance tank cover If Close the cover and then click OK an error is displayed on the Client PC click OK 121 Troubleshooting
86. n roller cx Feed Roller on Paper Feed Side on page 112 SORTER UNIT C12C815401 Composed of the sorter conveyor and long paper ejection unit used to categorize prints for each job Z7 Ejecting Paper on page 59 SPINDLE UNIT C12C811371 The same as the Spindle unit supplied with the printer LONG PRINT STACKER C12C890851 Use this if you are not using the long paper ejection unit when printing on paper over 18 inches 458 mm in length 7 Ejecting Paper on page 59 PRINTHEAD MAINTENANCE KIT C12C890991 This is the kit for cleaning the print head unit or the wipers for the print head 147 Genuine Epson Paper Appendix Product Name Paper Width x Length Part Number ICC Profile Name Professional Photo Paper Glossy 4 inches x 328 ft S045375 EPSON SL D3000 Professional Paper Gloss 5 inches x 328 ft S045376 6 inches x 328 ft S045377 8 inches x 328 ft S045378 10 inches x 328 ft S045379 12 inches x 328 ft S045380 Professional Photo Paper Luster 4 inches x 328 ft S045381 EPSON SL D3000 Professional Paper Luster 5 inches x 328 ft S045382 6 inches x 328 ft S045383 8 inches x 328 ft S045384 10 inches x 328 ft S045385 12 inches x 328 ft S045386 148 Appendix Printer Specifications Basic Specifications Printing method On demand ink jet Nozzle configuration 368 nozzles for each color x 2 rows Print direction Bidirectional pr
87. nd then click OK Click Front to print from the front roll 2122 The print settings and the width of the loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Rear to print from the rear roll 2123 The print settings and the width and type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll or click Rear to print from the rear roll 2124 The print settings and the width and type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll 2125 The print settings and the width and type of loaded paper differ Load paper Width xxxx mm Type xxxx and then click OK Click Rear to print from the rear roll 2126 The front roll paper does not match the print settings Load paper Width xxxx mm Type xxxx and then click OK Click Front to print from the front roll Reload the correct paper To continue printing click Front or Rear to select the paper you want to use Replacing Paper on page 32 2127 The rear roll paper does not match the print settings Load paper Width xxxx mm Type xxxx and then click OK Click Rear to print from the rear roll Reload the correct paper To continue printing click Front or Rear to select the pape
88. nding by This completes this section 135 Troubleshooting Back Printing Unit Decurl Unit Long Paper Ejection Unit Perform steps to B for paper jams in the front roll rear roll paper feeders Open the top cover raise the heater unit s lever and release the lock Caution Do not touch the heater unit immediately after printing Because the heater reaches high temperatures burns could occur Raise and remove the heater unit i 136 Troubleshooting 4 After loosening the screws by hand as shown in the illustration below remove both covers Caution Do not touch any parts immediately after printing except for the cover screws Because the heater reaches high temperatures burns could occur Note Take care when handling the removed covers If they are dropped or bumped they could be damaged Also if the covers do get damaged do not reinstall them in the printer Lift up the jammed paper TTT
89. ner to clean the paper feed path Onceevery Feed Roller on Paper Feed Visually check that no paper particles are F Checking Once Every Six six months Side stuck to the prints If you do notice any paper Months on page 112 after particles clean the roller with a Cleaning work Sheet Paper width guide Wipe off any paper powder that is stuck to the rear of the paper width guide on the right hand side of the rear roll paper feeder 105 Checking Items and Checking Times Daily Checks Printing Mount Visually check that no paper particles or ink are stuck to the parts Wipe away any dirt with a damp cloth Note Do not wipe the ink absorber part Otherwise ink may get on the cloth and smear the printing mount en Ink Absorber Visually check that no paper particles are stuck to the material Gently wipe away any dirt with a cotton swab Note Q Make sure that no paper particles remain on the edges of the ink absorber Otherwise the back of the print may be smeared Q In particular make sure that no paper particles remain at the corners of the ink absorber 106 Checking Items and Checking Times T
90. o eee Sl A m 108 Checking Items and Checking Times 4 Raise and remove the heater unit Note Take care when handling the removed heater unit If it is dropped or bumped it could cause it to malfunction Also if the heater does get damaged do not reinstall it in the printer After loosening the screws by hand as shown in the illustration below remove both covers Caution Do not touch any parts immediately after printing except for the cover screws Because the heater reaches high temperatures burns could occur Note Take care when handling the removed covers If they are dropped or bumped they could be damaged Also if the covers do get damaged do not reinstall them in the printer 109 Checking Items and Checking Times 6 Use a vacuum cleaner to clear away any paper particles Also use a vacuum cleaner to clear away any paper particles on the covers removed in the previous step B
91. o maintain an appropriate humidity in the roll paper feeder the humidity control unit can humidify or dehumidify the roll paper feeder Each roll paper feeder has a humidity control unit Adjust the humidity control unit for the paper in the roll paper feeder for which you want to adjust the humidity You can switch between dehumidification and humidification by changing the way in which the humidity control unit is installed Tip The following shows the dehumidification and humidification standards Q When humidity is at 60 to 80 We recommend dehumidification When humidity is at 30 to 60 You do not need to perform dehumidification or humidification m Q When humidity is at 20 to 30 We recommend humidification Q Only the Dual Roll Model supports front roll paper For the Single Roll Model see the information for rear roll paper a eatin cE Hi When dehumidifying install so that the white surface faces out 80 Adjusting the Humidity in the Roll Paper Feeder Turning the Humidity Control Unit On and Off When using the humidity control unit press the humidity control unit s power switch on the back of the printer to turn it on the light turns on When not using the humidity control unit press the humidity control unit s power switch to turn it off the light turns off iy
92. omatically Click Settings Maintenance on the SL D3000 Maintenance Utility screen SL D3000 Maintenance Utility P0001 Registered Printer List f Starts the printer and puts itin a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip The Settings Maintenance screen opens when you click Settings Maintenance on the Printer Information screen 92 Setup and Maintenance From the CR Unit Adjustment Maintenance 03 menu click Auto Cleaning 0311 from Head Cleaning 031 0311 Auto Cleaning 0311 SL D3000 02 Print Condition Settings inspections amp 03 CR Unit AdjustmentMaintenance 024 Haad Claanina US IEINULOG UHIEUN 04 Printer Adjustment Maintenance Back Auto Cleaning Auto Cleaning r Result E E E E E Head 1 2 Help Click Auto Cleaning Nozzle check begins and cleaning is performed as necessary This may take some time depending on the status of the nozzles 02 Print Condition Settings Inspections E 03 CR Unit Adjustment Maintenance amp 031 Head Cleaning 0312 Nozzle Check 04 Printer Adjustment Maintenance r Auto Cleaning Auto Cleaning r Result E E E E M E M 1 2
93. op Tray When prints are ejected to the Top tray visually check that there is no dust or any foreign objects stuck to the prints Wipe off any dirt with a soft cloth Checking Once a Month Roll Paper Feeder Visually check that no dust and so on has accumulated Wipe off any dirt with a soft cloth Tip Only the Dual Roll Model supports front roll paper For the Single Roll Model information is not displayed under the front paper item See the information for rear roll paper 107 Checking Items and Checking Times Paper Feed Path After Printing Visually check that no paper particles are stuck to the prints If you do notice any paper particles use a vacuum cleaner to clean the paper feed path Slide out while slightly lifting the handle of the waste paper box The back printing unit is installed behind the waste paper box Open the top cover raise the heater unit s lever and release the lock Caution Do not touch the heater unit immediately after printing Because the heater reaches high temperatures burns could occur s i
94. ou can check the printer s settings remaining amount of El Select the printer you want to use from the Registered Printer List and then click Printer Starts the printer ana puts tin a pont reacy status Shuts down a painter Disptays Printer informason Perform Setings Maintenance for Pe peirnee Displays Eror History tor me pantar Saves me log tes 104 Checking Items and Checking Times Checking Items and Checking Times Checking Items List See the following table for items that need to be checked and cleaned Checking Check Part Operation Contents See the Following Time Daily after Printing Mount and Ink Visually check that no paper particles or ink Z7 Printing Mount on page work Absorber are stuck to the parts Wipe away any dirt with 106 a damp cloth or cotton swab 17 Ink Absorber on page 106 When Top tray Visually check that there is no dust or any Z7 Top Tray on page 107 using the foreign objects on the Top tray Wipe off any Top tray dirt with a soft cloth Once a Roll Paper Feeder Visually check that no dust and so on has Z7 Roll Paper Feeder on month accumulated Wipe off any dirt with a soft page 107 after cloth work Paper Feed Path After Visually check that no paper particles are 7 Paper Feed Path After Printing stuck to the prints If you do notice any paper Printing on page 108 particles use a vacuum clea
95. out 83 Adjusting the Humidity in the Roll Paper Feeder When humidifying the black surface should face out J z Insert the humidity control unit in the direction shown by the arrow LB ETI p TS EN 77 84 Adjusting the Humidity in the Roll Paper Feeder 8 Fix the screw in place by hand For the rear roll paper feeder after sliding the screw turn it by hand to fix it in place 9 For the front roll paper feeder attach the humidity control unit s cover Close the roll paper feeder s cover For the front roll paper feeder close the front roll cover For the rear roll paper feeder close the rear roll cover and then press down the front roll paper feeder as far as it will go Turn on the humidity control unit s power switch This completes this section 85 Setup and Maintenance Setup and Maintenance Summary From the Client PC you can perform adjustment maintenance operations such as checking the status of the printer making settings and performing head cleaning SL D3000 Maintenance Utility screen Registered Printer List Printer Name Model Name Serial Number Connection Status SL D3000 SL D3000 Online Starts the printer and puts it in a print ready status Post operation Check Shuts down the printer Printer Information Displays Printer Information Settings Maintenance Perform Settings M
96. per from inside the printer F When the Paper Jams on page 128 Cannot Clear the Problem Contact a technical representative if you cannot clear a problem after checking the contents of the Troubleshooting section 146 Appendix Appendix Consumables and Optional Products The following consumables and optional products can be used with this printer For the latest information visit the Epson home page www epson com Consumables and Optional Products Product Name Part Number Notes Ink Cartridge Black T7101 To get the most out of your printer we recommend using genuine Epson ink cartridges If you use products other Cyan T7102 than genuine Epson products the printer may not reach Magenta 17103 its optimum performance and the printer or print quality may decline We cannot guarantee quality or reliability Yellow T7104 for products not made by Epson Any damage caused to the printer due to the use of non genuine products is not Light Cyan T7105 covered by the warranty even if the damage occurs i within the warranty period Light Magenta T7106 zx Replacing Ink Cartridges on page 63 Maintenance Tank C12C890191 Absorbs ink consumed during cleaning 7 Replacing the Maintenance Tank on page 68 RIBBON CASSETTE S015635 The ink ribbon used for back printing zx Replacing Ribbon Cassettes on page 75 Cleaning Sheet S042497 Cleans the feed section of the transportatio
97. pletes this section 67 Replacing the Maintenance Tank Replacing the Maintenance Tank The maintenance tank absorbs ink consumed when performing head cleaning This section explains how to replace maintenance tanks that need to be replaced See the following section for the replacement maintenance tank lt x Consumables and Optional Products on page 147 Checking Maintenance Tank Space You can check the maintenance tank space from the Client PC F Printer Information on page 87 Printer Information POOL 900 0000000001 Printer Name SL D3000 System Version 1 00 0 Printer Status Performing Settings Maintenance Image Quality Settings Standard Paper Information Front Rear Paper Type Professional Paper for SureLab lt Glossy gt Paper Surface Type Glossy Paper Width Paper Level Ink Level BK c Paper Type Professional Paper for SureLab lt Luster gt Paper Surface Type Luster Paper Width 102 mm Paper Level 100 Im Trimmed Waste Paper Box Usage 0 Clear Usage Maintenance Tank Space Settings Maintenance An error message is displayed on the Client PC when there is no space left in the maintenance tank T When an Error is Displayed on page 116 2211 Maintenance tank usage exceeded the application limit Replace maintenance tank C12C890191 and then click OK 68 Replacing the Maintenance Tank
98. printer Since then the conveyor stops when printing Remove each piece of ejected paper from the conveyer 143 Troubleshooting Problems with the Humidity Control Unit Symptom What to do The roll paper feeder is too dry If the environment is dry did you perform humidification Check the humidity with a hygrometer and so on and if humidity is too low change the humidity control unit to humidify zx Changing Between Dehumidification and Humidification on page 81 There is condensation in the roll paper feeder If the environment is humid did you perform dehumidification Check the humidity with a hygrometer and so on and if humidity is too high change the humidity control unit to dehumidify zx Changing Between Dehumidification and Humidification on page 81 Cannot dehumidify or humidify Is the humidity control unit turned on Check that the humidity control unit is turned on zx Turning the Humidity Control Unit On and Off on page 81 Problem with the Maintenance Utility Symptom Maintenance Utility shuts down abnormally and does not operate What to do You need to restart the PCs and the printer Follow the steps below to restart the Client PC the Printer PC and the printer 1 Perform a printer emergency stop F Shutting down the Printer in an Emergency on page 145 2 Restart the Client PC and the Printer PC 3 Turn on the print
99. printer and then check Turn off the printer and then check the connections the connections 124 Troubleshooting Error ID Message What to do 7301 A mechanical error occurred Check if there is any paper remaining Check if there is any paper remaining inside the printer and inside the printer and then click OK then click OK Contact a technical representative if If the error continues to occur a malfunction may have the error continues to occur occurred Contact a technical representative 6107 Parts have reached the end of their service life xxxx Contact a technical representative 6109 to 6110 Contact a technical representative and request replacement for the parts displayed in xxxx 5001 The printer is disconnected Check the cable connection and then Check the cable connection and then turn the printer back on turn the printer back on If the error continues to occur contact a technical os starting up and Shutting down the Printer on page 26 representative If the error is not cleared contact a 5002 A network communication error occurred technical representative Check the LAN cable connection If the error continues to occur contact a technical representative 7501 A printer system error occurred Turn off the printer and then perform Turn off the printer and then perform a Pre operation Check If the error continues to occur a malfunction may have occurred Contact a
100. r History for the printer Tip In the following situations the Printer Information button is unavailable Q When the printer s pre operation check is not complete Q When the cable connected to the printer is disconnected O When the printer s Power switch is off 87 Setup and Maintenance On the Printer Information screen you can check the printer s settings remaining amount of consumables and so on Printer Name SL D3000 System Version 1 00 0 Printer Status Performing Settings Maintenance Image Quality Settings Standard Paper Information Front Rear Paper Type Paper Type Professional Paper for SureLab lt Glossy gt Professional Paper for SureLab lt Luster Paper Surface Type Paper Surface Type Glossy Luster Paper Width Paper Width ho mm Paper Level Paper Level foo im Ink Level Trimmed Waste Paper Box Usage 0 Clear Usage p i Maintenance Tank Space BK c Settings Maintenance Item Explanation Printer Name Displays the printer name Printer Status Displays the printer status Standby The printer is ready to print Printing The printer is printing Performing The printer is performing maintenance operations such as a Settings Maintena nozzle check nce An error has An error has occurred in the printer occurred Initializing The printer is initializing Shutting down The printer is
101. r feeder and then chick OK pea This completes this section 58 Ejecting Paper Ejecting Paper This section explains how to eject paper Ejected Paper Path After printing paper is cut to the specified size and assigned to the ejected paper path determined by the print size When the sorter unit is not installed all prints are ejected to the tray When the sorter unit is installed Ejected prints on the conveyer are carried to the Side tray or to the sorter Tip Ifthe prints are on the sorter tray in the back and cannot be easily reached press and release the Sorter Drive Switch to slide the tray forward Do not move it manually Q If the sorter tray containing the prints reaches the edge the sorter stops automatically to prevent the prints from falling The printer finishes printing the current copy and then stops printing after ejecting the current copy into the sorter tray Remove the prints from the sorter tray and then restart printing To prevent the sorter tray from stopping automatically remove prints before too many accumulate in the tray Note When removing prints from the sorter tray make sure the prints are complete and that the printer and the sorter unit have stopped operating LLY GGE Cale x CAMI SS EN 59 Ejecting Paper 306 to 914 mm 2 36 to 48 inches 915 to 1219 mm 2 Glossy Luster
102. r you want to use 7 Replacing Paper on page 32 120 Troubleshooting Error ID Message What to do 2401 Adjusting heater unit temperature Please wait Printing starts Please wait Auto printing starts when automatically when temperature adjustment is complete the heater reaches a suitable Click Start to print without waiting for the process to temperature complete By clicking Start you can print before Note Uneven color may occur if printing is started before the warm up is complete however processing is complete uneven color may occur 7102 The motor temperature exceeded the maximum value Leave the printer power on and wait Leave the printer power on and wait for at least 30 minutes f r at least 30 min tes while We while the printer cools down and then click OK printer cools down and then click OK 2402 The heater unit is not installed Install the heater unit and close the Install the heater unit and then click OK ae ce on the 2129 Select a paper roll which the paper will be loaded from Click Rear to print from the rear roll Click Rear to print from the rear roll 2130 Select a paper roll which the paper will be loaded from Click Front to print from the front roll Click Front to print from the front roll or click Rear to print or click Rear to print from the rear roll from the rear roll 2131 A paper jam occurred Remove paper from the printer Re
103. re too light during back printing you need to replace both ribbon cassettes Slide out while slightly lifting the handle of the waste paper box The back printing unit is installed behind the waste paper box 76 Replacing Ribbon Cassettes Hold the tab for the Ribbon cassette you want to replace and remove the cassette When replacing the Ribbon cassette at the front Tip Dispose of the used Ribbon cassette in accordance with local regulations 77 Replacing Ribbon Cassettes 6 Insert a new Ribbon cassette Note the direction of the Ribbon cassette The surface with a knob should face out When replacing the Ribbon cassette at the front Note If the ribbon is slack turn the knob on the Ribbon cassette to the right to take up the slack and then insert it into the back printing unit 78 Replacing Ribbon Cassettes Push the back printing unit all the way in and then holding the handle in the center push the unit up until it locks in place The back printing unit is out of position Set to the correct position and then click OK ee Check that the O light on the Operation panel is lit This completes this section 79 Adjusting the Humidity in the Roll Paper Feeder Adjusting the Humidity in the Roll Paper Feeder T
104. rimmed waste paper box is full Empty the trimmed waste paper box lata lnitnaed b 72 Disposing of Trimmed Waste Paper Disposal Procedure Check that the O light on the Operation panel is lit If the O light is flashing the printer is operating Wait until operation has stopped Slide out while slightly lifting the handle of the trimmed waste paper box lt 1 TY gt j LO Empty the trimmed waste paper box 73 Disposing of Trimmed Waste Paper Reset Trimmed Waste Paper Box Usage from the Client PC Click Clear Usage on the Printer Information screen ZF Printer Information on page 87 Printer Name fs D3000 System Version 1 00 0 Printer Status Performing SettingsMMaintenance Image Quality Settings indard r Paper Information Front Rear Paper Type Paper Type Professional PaperforSureLab lt Glossy gt Professional PaperforSureLab lt Luster gt Paper Surface Type Paper Surface Type osy Luster Paper Width Paper Width ho mm ho mm Paper Level Paper Level 100 Im 100 Im Ink Level Trimmed Waste Paper Box Usage 0 Clear Usage i i i Maintenance Tank Space BK c LM LC M Y Settings Maintenance Tip You can also reset the value for Trimmed Waste Paper Box Usage by clicking Reset on the error message if it is displayed on the C
105. ror occurs Long paper ejection unit Included with the optional sorter unit Depending on the print size paper is ejected to the Top tray Side tray or the sorter 7 Ejected Paper Path and Supported Paper Sizes on page 61 Long paper ejection unit cover Open if there is a paper jam 10 Introduction Inside cover for long paper ejection unit upper lower Open if there is a paper jam Loosen the screw for the upper cover section and then remove Exhaust vent Vents internal heat from the printer Do not cover the vent Trimmed waste paper box Collects trimmed waste paper during printing 7 Disposing of Trimmed Waste Paper on page 72 9 Humidity control unit power switch The humidity control unit operates when you press the switch to turn on the light cx Adjusting the Humidity in the Roll Paper Feeder on page 80 Power switch Under normal use the switch is turned on the light is on During an emergency or when the printer is not used for a long time press to switch the power off the light turns off Normally you should turn the printer on or off from the Client PC ACinlet Connects the power cable 11 Introduction When the sorter unit is not installed My M ih a Tray Holds up to 50 prints Sorter port Connects the sorter unit cable 12 Introduction Internal Tip Only the Dual Roll Model suppo
106. rt or Canadian website www epson ca support and select your product for solutions to common problems You can download drivers firmware and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Note For help using any other software on your system see the documentation for that software for technical support information Purchase Supplies and Accessories You can purchase genuine EPSON ink cartridges paper and accessories from an EPSON authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales 157
107. rts front roll paper For the Single Roll Model see the information for rear roll paper When the rear roll cover is open When the front roll cover is open ST O Paper width guide Adjust to the width of the paper Paper feed slot Load paper by inserting the leading edge of the paper Paper size guide This guide helps when adjusting the Paper width guide position Spindle unit Load roll paper Rear roll paper feeder Pull forward when removing the Spindle unit Electrodes The black connector is negative and the red connector is positive 13 Introduction Humidity control unit Adjusts the humidity in the roll paper feeder Turn over to switch between dehumidification and humidification When the white side is facing out in the roll paper feeder dehumidification is performed When the black side is facing out humidification is performed cx Adjusting the Humidity in the Roll Paper Feeder on page 80 Humidity control unit cover Open when installing the humidity control unit in the front roll paper feeder or when switching between dehumidification and humidification zx Changing Between Dehumidification and Humidification on page 81 Heater unit Print Head Unit 0 ao
108. s burns could occur Note Take care when handling the removed covers If they are dropped or bumped they could be damaged Also if the covers do get damaged do not reinstall them in the printer 133 Troubleshooting Replace both covers and tighten the screws by hand to fix them in place Close the top cover Reload the paper See the following for more information on loading paper Replacing Paper on page 32 134 Troubleshooting Click OK on the Client PC to clear the error A paper jam occurred while printing from the front roll Remove paper inside the printer and then reload the paper Click OK after loading the paper Glossy O Luster O Optioni O Option2 O Glossy O Luster O Matte O Option3 O Tip Printing restarts automatically if there is a print order sta
109. shutting down Offline The printer is not turned on or is not connected Image Quality Settings Displays the image settings Standard Prints at standard 720 dpi quality High Image Prints at high resolution 1440 dpi quality Quality Paper Information Displays information about the loaded paper Front Rear is displayed when paper is not loaded or information cannot be acquired from the printer 88 Setup and Maintenance Item Explanation Ink Level Displays the remaining amount of ink Caution is displayed when ink is running low Error is displayed when the amount of ink remaining has fallen below the minimum limit The ink cartridge is grayed out when the ink cartridge is not installed or if there is a problem with the ink cartridge If a non genuine cartridge is installed a message is displayed indicating that it is not covered by the warranty Trimmed Waste Paper Box Usage Displays the usage status of the trimmed waste paper box is displayed when information cannot be acquired from the printer Clear Usage Click to clear the trimmed waste paper box usage When you remove the trimmed waste paper from the trimmed waste paper box click Clear Usage to reset the usage Maintenance Tank Space Displays the amount of free space in the maintenance tank as a bar When information cannot be acquired from the printer the bar is not displayed Settings Maintenance
110. technical representative a Pre operation Check Z Starting up and Shutting down the Printer on page 26 If the error continues to occur a malfunction may have occurred Contact a technical representative 125 Troubleshooting Cannot Clear the Displayed Error If an error is displayed that cannot be cleared use the following procedure to restart the printer Press the Power switch to turn off the printer the light turns off If you cannot turn off the power disconnect the power cable iy Hy 1 oll hy LEY 4 S 126 Troubleshooting Select the printer you want to use and then click Pre operation Check to start the printer The power turns on and the O light is lit F Starting up the Printer on page 26 Registered Printer List Printer Information Tip If the error continues to occur even after restarting the printer contact a technical representative This completes this section 127 Troubleshooting When the Paper Jams This section explains how to remove paper jammed inside the printer The procedure differs for the front roll paper feeder and the rear roll paper feeder Check the Operation panel to determine which unit is jammed Light Displays Explanation Paper is jamm
111. that need to be checked manually have been displayed When Printer PC is connected to the printer Printer PC starts automatically The Power switch on the back of the printer should normally be On the light is on If the Power switch is turned off check that the power cable is inserted in the AC inlet and then turn on the Power switch the light turns on hy Tip Normally you do not need to operate the humidity control unit power switch See the following for more information on using the humidity control unit Lx Adjusting the Humidity in the Roll Paper Feeder on page 80 Start the SL D3000 Maintenance Utility You can use one of the following methods to display the pre operation check screen On the Client PC click Start All Programs EPSON SL D3000 System Application Maintenance Utility 26 Starting up and Shutting down the Printer Select the printer you want to start from the Registered Printer List and then click Pre operation Check Pre operation Check Starts the printer and puts itin a print ready status Shuts down the printer Printer Info tior Displays Printer Information Perform Settings Maintenance for the printer Error History Displays Error History for the printer Tip 2 Ifthe selected printer is already available the Pre operation Check button is unavailable Q
112. the power plug from the electrical outlet and clean the base of the plug as well as between the blades When the power plug is left connected to the electrical outlet for extended periods of time dust can collect between the blades and the base of the plug which could cause a short circuit and start a fire When disconnecting the power plug from the electrical outlet grip the plug itself and pull it out Do not pull it by the cable If the cable is damaged or the plug is deformed electric shock or fire could occur Set up a grounded earthed connection to prevent short circuits If you use the product without the grounding wire earth wire installed electric shock or fire could occur Ground the power cable using one of the following methods Q With the grounding terminal on the electrical outlet With a copper chip and so on buried at least 25 6 inches 65 cm below ground Q With a type D grounding terminal for grounding construction Before installing or detaching the grounding wire make sure the power plug is disconnected from the electrical outlet Check the grounding for the electrical outlet you are using Contact your local dealer if you are unable to ground the product Do not connect the grounding wire to the following locations Q Gas pipes a fire or explosion could occur Q Grounding wire for telephones or lightning conductors this is dangerous as a massive surge of electricity could be g
113. usage exceeded the application limit Replace maintenance tank C12C890191 and then click OK Check that the O light on the Operation panel is lit This completes this section 71 Disposing of Trimmed Waste Paper Disposing of Trimmed Waste Paper Trimmed waste paper collects in the trimmed waste paper box during printing You need to empty the box before it is full This section explains how to dispose of trimmed waste paper Checking the Trimmed Waste Paper Box Usage Check Trimmed Waste Paper Box Usage from the Client PC F Printer Information on page 87 Printer Name SL D3000 Printer Status Performing Settings Maintenance Image Quality Settings Standard System Version 1 00 0 Paper Information Front Rear Paper Type Professional Paper for SureLab lt Glossy gt Paper Surface Type Paper Type Professional Paper for SureLab lt Luster gt Paper Surface Type Glossy Paper Width Luster Paper Width Paper Level Paper Level Ink Level l BK c Trimmed Waste Paper Box Usag 0 Clear Usage Maintenance Tank Space Settings Maintenance When Trimmed Waste Paper Box Usage is full an error message is displayed on the Client PC T When an Error is Displayed on page 116 F E _ LL _ a o After emptying the trimmed waste paper box click Reset to reset the trimmed waste paper box usage 2251 1 1 The t

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