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EDGE Tech QL Series User's Manual

1. A 4 7 119 3 1 63 41 4 mm 3 5 89 mm r 1 26 32 0 79 20 0 mm i 3 05 4 98 126 5 mm 3 83 97 3 mm 1 77 5 mm EE Y 89 7 mm 90 7 mm 2 26 57 4 mm 7 4x 8 32 3 53 gt 3 57 gt 74 18 7 mm Figure 26 QL 420 Overall Dimensions 66 QL Series User Guide QL Series Accessories Description QL 220 QL320 QL 420 Adjustable shoulder strap Carrying Strap Protective soft case Extra battery packs Desk Mount Kickstand Model MM Q4 Vehicular Mount w external fanfold media storage Model RCLI DC Mobile Chargers DC DC run charge units input ranges from 12 to 60 VDC Model RCLI AC Mobile Charger AC run charge unit 100 to 240 VAC input Model LI 72 Single Battery Charger 120 230 VAC Model UCLI72 4 Quad Battery Charger 100 240 VAC Refer to Appendix A for information on Data I O Cables 67 QL Series User Guide Appendix A Interface Cables Part Number BL11757 000 8 Pin DIN to 9 Pin DB PC Cable For Use With a Personal Computer This part is also available as a coiled cable under Part Num ber BL15063 1 PC Signals Printer Signals TXD 1 RXD 2 lt 2 RTS 7 3 Pint CTS 8 4 GND 5
2. NIG Uld 8 11 49 25 9 L Zezel 1d 1 1048 N1098 21 216 098 41a 8 49 9 00 8 000 VLELLTO 014 019 019 Old pele ux L LEZELOO 3 1 2211118 NIG Uld 8 1 paloo 8 9007 40 YELL W096 14096 1 2211119 40 101depy st ad L EEZZEOO 16096 1096214 1ewog NIG Uld 8 8 dOlN 8 2211118 09621 Seues 0089 5 8 Jeondo Wid 9 91 41100 008 1G 1 181 6 0089 9 S Uld 8 191 Wid pelo 9 YL LLELLOO oose1a1 L97 H10 NIG Uld 8 uo dio pelioo 8 1 959118 00181 INTERFACE CABLES continued 5 5 ed j u164 Hed p109 2 Appendix A QL Series User Guide Appendices Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application it is recom mended that only media produced by Zebra be used Advan tages include Consistent quality and reliability of media products Large range of stocked and standard formats n house custom format design service Large production capacity which services the needs of many large and small media consumers including major retail chains world wide Media products that meet or ex
3. Zebra QL Series Mobile Printer UMAN QL rev A February 2004 Table of Contents Proprietary Statement Introduction to the QL Series Unpacking and Inspection Reporting Damage QL 220 Introduction QL 320 Introduction QL 420 Introduction Getting Ready to Print bordi lioe Aa Madian Installing the Battery Charging the Battery LI 72 Single Battery Charger UCLI72 4 Quad Charger Battery Safety Charger Safety Loading the Media Installing the Media ceret tenent eerie eme tte eee teen Operator Controls eene Standard Keypad teta vete LED Control Panel ette reat eft Verify the Printer Is Working 26 Printing a Configuration Label sse 26 Connecting the Printer eese 26 Cable Communications IR CommuniCatlOns rina tree ed rn E rh a RR iba Wireless Communications with Bluetooth using ZBR 2 Radio Wireless Local Area Network WLAN Module Using CF Radio QL 320 Wireless Local Area Network WLAN Module Using PCMCIA Radio REOR ER a DH TEE TE e ERE ERR 33 QL 420 Wireless Local Area Network WLAN
4. 8 Utd 8 10120uuo2 Appendix 9 Uld 9 NIQUIIN Uld 9 pereuiuuejun Stra dd Uld 6 Uld 6 gad 6 zz uuooxo4 uid 2 uuooxoJ 0L GOW 10120uu02 P9I05 8 pal 09 8 4 8 1 5 9 1 5 9 8 1 9 5 9 1 9 55 ypres Palo 8 adA1 y 67 p109 L 60 L18 16911189 2691119 Seues 0041 001 LLH O93INH3 LNI ANVHON 61491189 00 0069114 00 0689 714 00 20 9L 18 5 L 60c 18 1454 000 2922 18 0681 062 L OSEL 000 7822 18 XIN LXI 3x1 000 491 11189 9094 0094 1 0 9118 1 9869118 00ZEH 001 OVdl 602 I 18 IIl IL xedy 33SdWNo2 aiqeo QL Series User Guide Appendices Appendix A INTERFACE CABLES continued 8 8 NIG 8 WOO Wid WOO Wid Wid Palo 9 2 9 palo9 9 SI LZELLOO VI LZELLOO 6 99 0089 008 1 d ONY ONY 9 oiny HO UO
5. ejBue NIA 8 u NIA Uld 8 8 NIG Uld 8 ejBue NIG Uld 8 0L GOW 0L GOW 0L GOW 0L GOW 0L GOW p9l 09 8 p l 09 8 p9l 09 8 Pa 09 8 p9l 09 8 00 6 689119 689119 60 119 6602114 L v699L19 L eavsr1a 0019 00 lt 6 0026 00LELOd 0082 00 2144 A S Jewog Ony Uld 8 Uld 8 0 4 9 9 6 00 6 87S1 1d 1 8 91719 0081 00 1145 Uld 8 NIG 8 0L GOW ot GOW Pelo2 8 palo9 8 2 6c0L 18 1 6602114 0019 0098 0026 0016104 jewog oiny AG ONY oiny jewog oiny AG ONY LINOO pod jenas eues M ejBue 8 NIG Uld 8 NIG Uld 8 NIG Uld 8 NIG Uld 8 NIG Uld 8 ejBue NIG Uld 8 NIC Uld 8 Uld 8 Uld 8 8 Uld 8 10128uu02 0L GOW 0L GOW Way 9 6 gad Uld 6 siga 0L GOW ot GOW 9 6 9 6 9 20 2 peura pelioo g 8 p9Joo 8 9 5 9 8 pelioo g 8 5 9 5 9 5 9 5
6. Pull Strap here to lengthen Snap in to D rings on printer Pull Strap Hold 10 Buckle shorten p Figure 17 Optional Shoulder Strap continued 43 _ QL Series User Guide Carrying Strap Refer to Figures 18 and 18a There are two varieties of carry ing strap One of them clips onto the printer s D rings as does the shoulder strap and the other is secured to the printer permanently with loops in the strap secured by sleeves cap tured between the printer s upp and lower covers Either strap provides the user with a convenient and secure method of carrying the printer Snap in b N o m N Figure 18a Permanent Carrying Strap 44 QL Series User Guide Preventive M aintenance Extending Battery Life Never expose the battery to direct sunlight or tempera tures over 104 F 40 C Always use a Zebra charger designed specifically for Lithium lon batteries Use of any other kind of charger may damage the battery Use the correct media for your printing requirements An authorized Zebra re seller can help you determine the optimum media for your application If you print the same text or graphic on every label consider using a pre printed label Choose the correct print darkness and print speed for your media Use software handshaking XON XOF
7. 5 GND DB 9 Pin DTR 4 7 DSR 8 Pin Female Plug DSR 6 lt 8 DTR Male Plug to P C Shield Shield to printer Part Number BL16555 1 Molded Right Angle DIN Housing to 9 Pin DB DB 9 PIN FEMALE 8 PIN DIN PC Signals Printer Signals TXD 3 1 RXD 2 2 TXD 7 39 CTS 8 4 RTS GND 5 5 GND PIN 1 BSR 4 7 DSR 6 8 DTR 8 Pin Male Plug SHIELD SHIE to printer 69 QL Series User Guide Appendices uid 8 uid 8 ou NIG 8 Utd 9 NIG lui uid 9 gq Uld 6 2 8 9 16911189 000 6 118 Jeydepe gd 6 5 9 120790 000 ZSZ1 118 Uld 8 Uld 8 9 5 SI 14 5 9 8 000 49 118 0079 L 08cL18 5 006914 34O NO NIQ Uld 8 1 NIG 8 Uld 9 Uld 9 020 8 pelo2 8 L 86c L 18 18 5 004114 34O NO NIG Uld8 Uld 8 NIC 8 NIC i NIC NIC AS HO uO 8 Uld 8 Uld 8 INTERFACE CABLES 8 Uld 8
8. Module Using PCMCIA pelo 35 Frequency Hopping Wireless Local Area Network WLAN Module Using PCMCIA Radio i EC Y WLAN Overview Setting Up the Software Using the Accessories reete Kickstand Desk SaNa 42 Adjustable Shoulder Strap sss 43 ri paste suae tva pepe elut 44 Preventive Maintenance eee 45 Extending Battery Life Cleaning Instructions QL220 Cleaning H QL 320 Cleaning iiec ertet rei QL Series User Guide QL 420 Cleanirig e er EHE Troubleshooting Standard Control Panel Optional LCD Control Panel Troubleshooting Topics Troubleshooting Tests Printing a Configuration Label Communications Diagnostics ae Calling Technical Support enne Specifications ec Printing Specifications Memory Communications Specifications 59 Label Specifications Font Bar Code Specifications Communications 2 8 Physical Environmental Electrical Specifications 63 QL Series 6
9. The printer will print the ASCII characters and their and their text representation or the period if not a printable character for any data received from the host computer To enter Communications Diagnostics Mode 1 Print a configuration label as described above 2 Atthe end of 2nd diagnostics report the printer will print Press FEED key to enter DUMP mode 3 Press the FEED key The printer will print Entering DUMP mode 45 NOTE If the FEED key is pressed within 3 seconds the printer will print DUMP mode not entered and will resume normal operation 4 Atthis point the printer is in DUMP mode and will print the ASCII hex codes of data sent to it and their text representation or if not a printable character Additionally a file with a dmp extension containing the ASCII information will be created and stored in the printer s memory It can be viewed cloned or deleted using the Label Vista application Refer the Label Vista documentation for more information To terminate the Communications Diagnostics Mode and re turn the printer to normal operations 1 Turn the printer OFF continued 55 QL Series User Guide Zebra QL 420 V79 00 09 06 02 CHK FFFF 0101 12 0001 037923 18 Testing Memory Memory tested and OK Baud Rate 19200 BPS In activity Timeout 120 Secs Low battery Shut down 168 End of report 0701 12 000 Firmware HTQ37923
10. 39 use in troubleshooting 55 M Manual CPCL Programming 7 39 EPL Programming 40 ZPL Il Programming 40 Media loading 16 fan fold media 19 media spacer use of 19 peel off mode 20 QL 320 Printers 17 QL 420 and QL 220 Printers 16 tear off mode 20 6 Operator Controls 21 LCD Keypad 23 functions displayed 25 Standard Keypad 21 error indicator 22 power on indicator 21 P Platen linerless 51 Programming language CPCL 7 EPL 40 ZPL II 40 interpreter for 7 Q QuickLink module 21 22 R Regulatory Information Bluetooth radio ZBR 2 29 CF WLAN radio 31 PCMCIA WLAN radio for QL 320 amp 420 frequency hopping 37 PCMCIA WLAN radio QL 320 33 75 QL Series User Guide PCMCIA WLAN radio QL 420 35 S Safety Precautions placement of charger 15 while charging batterys 14 Software 39 Specifications Font bar Code 61 Label 60 Memory communications 59 Physical 63 printing 59 T Technical Support contacting 58 Troubleshooting entering Communications Diagnos tics Mode 55 entering Communications Diagnos tics Mode Diagnosti 55 LCD Control Panel 52 Standard control panel indicators 52 Troubleshooting tests 55 printing a configuration label 26 Troubleshooting Topics 53 Ww Wireless communication Bluetooth ZBR 2 radio 29 Infrared IrDA 28 Local Area Network 21 Local Area Network PCMCIA radio using PCMCIA Rad Frequency Hopping for QL 320 amp 420 PCMCIA radio 37 QL 420 PCMCIA radio 35 Local Area Network using CF Rad
11. 9 5 9 edAL u161 p109 L v689L 19 2 2602118 000 162 178 000 49 1189 000 292 1119 L s8c L v689L 19 26021 18 000 49 1189 000 292 1119 000 492 1119 000 292 1119 000 49 1189 Jequinw 5 OOEELCd 000 000 1 14 NOX 131 108WAS 699529 9816016 4 ungdo 000214 SZE OZE GLE OLe 4 9909 Xgvc 99 0799 0119 QL Series User Guide Appendices 918 608 1 Uld 8 5 9 004 006 14 1 Uld 8 9 0198 AZL Ony Uld 8 INgz epuoH 8 9 179 0928 9928 AG Z Uld 8 IN8z epuoH 8 1 6979118 9202 2 160g 8 IN9E epuoH 8 z 98ze 0202 Uld 8 INSL ad paloo g L S8ee 9202 31090743L Jemod ejBue 4 Joueduiy 9 L 0789110 0068 006 AHA NIG Uld 8 91 19214 0L 09178 XX69 OHA 41a 8 we aa 1 9 000 6 L18 0005 00070 u 1Q 8 4sc ad paloo 8 000 7LELLTO 006 OYA 1 Jewod oiny Uld 8 1 9 000 6 v6LLOLd NIG Uld 8 8 1 8292110 v9LLOLd pod jenas sesn Uld 8 1 9 000 292 1119 211014 1
12. Networking Overview In order to exchange data two Bluetooth enabled devices must establish a connection Bluetooth software is always running in the background ready to respond to connection re quests One device known as the master or the client must request a connection with another The second device the slave or the server then accepts or rejects the connection A Bluetooth enabled QL series printer will normally act as a slave but in theory any Bluetooth device can be either a mas ter or a slave This miniature network is sometimes referred to as a piconet and can consist of several Bluetooth enabled devices For the most part communications using the Bluetooth pro tocol are initiated and processed without any operator inter vention much like the IrDA system described previously Each Bluetooth enabled QL series printer has a unique Blue tooth Device Address BDA loaded into its QuickLink module when manufactured 30 QL Series User Guide Wireless Local Area Network WLAN Module Using CF Radio The following section only applies when the CF Compact Flash WLAN module With FCC ID I28MD QL4137 is installed in a QL series printer note that only one of the radio options can be installed in the printer at one time The FCC ID number label is on the front of the module and can be read with the module installed AN WARNING Use of a QL series printer with the radio module marked with FCC ID I28MD QL4137 meets the
13. O D Label Inner Core 75 19 mm minimum dia 1 38 35 05 mm minimum dia for linerless media QL420 accepts 75 linerless Black Mark The reflective media black marks should Dimensions extend past the centerline of the roll Media Minimum mark width 0 5 12 7mm Requirements perpendicular to edge of media centered within the width of the roll Mark length 0 094 2 4 mm parallel to edge of media Use Zebra brand direct thermal media that is outside wound Media may be reflective black mark sensing or transmissive gap sensing die cut continuous or linerless QL 420 will accept fanfold media if used with an external media supply For die cut labels use only full auto dies 60 QL Series User Guide Font Bar Code Specifications Fonts Available 1D Bar Codes Available 2D Bar Codes Available Rotation Angles Five resident scalable and rotatable fonts available from 12 48 pt Downloadable pre scaled fonts via Label Vista software Optional international character sets Codabar UCC EAN 128 Code 39 Code 93 EAN 8 AN 8 2 and 5 digit extensions EAN 13 J AN 13 2 and 5 digit extensions Interleaved 2 of 5 MSI Plessey FIM POSTNET UPC A 2 and 5 digit extensions UPC E 2 and 5 digit extensions MaxiCode PDF 417 0 90 180 and 270 61 QL Series User Guide Communications Port Description Receive Data Transmit Data Clear To Send from host Request To Send set high
14. Position Media Type Media Width Sensingt LCD Backlight Factory Reset Resets all to factory set values Default setting Factory Set Value 000 Scroll amp Select Options Increase 120 dots max Decrease 120 dots max Increase 120 dots max Decrease 120 dots max Increase Decrease 60 sec 5 min 10 min 30 min Custom Increase 120 dots max Decrease 120 dots max Label J ournal On Off Display Width On Off Momentary On w time delay No Yes Some parameters such as the WLAN ID number and non standard no activity time out values can be set using a PC running Zebra s Label Vista label creation program and a data cable link to the printer t Media width sensing is an option Display for this option may not be visible or selec tion options may change depending on the printer s application 25 QL Series User Guide Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal make sure that the printer is in proper working order You can do this by printing a configuration label using the two key reset method If you can t get this label to print refer to Troubleshooting Printing a Configuration Label 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the
15. below where channels 1 13 2412 2472 MHz may be used For more information see http www anfrfr and or http www art telecom fr Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers Ille et Vilaine Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe et Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin 34 QL Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne QL 420 Wireless Local Area Network WLAN Module Using PCMCIA Radio The following section only applies when the PCMCIA WLAN module FCC ID 128 QL420352 is installed in the QL 420 printer note that only one of the radio options can be installed in the printer at one time The FCC ID number label is on the front of the module and can be read with the module installed A WARNING Use of the QL 420 with the radio module marked with FCC ID 128 QL420352 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies wheth
16. can be installed in the printer at one time The FCC ID number label is on the front of the module and can be read with the module installed A WARNING Use of the QL 320 with the radio module marked with FCC ID 128 QL320352 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when the printer is body worn This configuration maintains the required 1 cm separation distance The printer with this radio option has been SAR tested The maximum SAR value measured was 819 W kg averaged over 1 gram European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH ICE NOR Important Notice This device is a portable RF printer intended for com mercial and industrial use in all EU and EFTA mem ber states except in France where restrictive use ap plies Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp T
17. spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states except in France where restrictive use applies The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table below where channels 1 13 2412 2472 MHz may be used For more information see http www anfr fr and or http www art telecom fr Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers Ille et Vilaine Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe et Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin 32 QL Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne QL 320 Wireless Local Area Network WLAN Module Using PCMCIA Radio The following section only applies when the PCMCIA WLAN module FCC ID 128 QL320352 is installed in the QL 320 printer note that only one of the radio options
18. supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Water dampened cloth Brush air blow Ensure the Bar Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of Media supports amp Media Support Disks with the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab 46 QL Series User Guide Interval After every five rolls of media or more often if needed Linerless media requires more frequent cleaning As needed After every five rolls of media or more often if needed As needed After every five rolls of media or more often if needed Label Presence Sensor Peeler Rollers Tear Bar Printhead Elements Sensor Bar Sensor Platen surface Figure 19 Cleanin
19. to Figure 5a Rotate the latch release levers on each side of the printer as shown at 1 below The latch assembly will flip open automatically as shown at 2 Rotate the Media Cover back as shown at 3 exposing the media compartment and the adjustable media sup ports Figure Opening the QL 320 Media Compartment continued QL Series User Guide All models 2 Load the media Loading media from an internal supply Refer to Figure 6 Pull the media supports apart insert the roll of media between them and let the media supports close Ensure that the media pulls off the core in the direction shown in Figure 6 The supports will adjust themselves to the width of the media and the media should be able to spin freely on the supports Figure 6 Installing Media Media Roll Note direction media pulls off the roll Pull Media Supports e apart 2 Lo 18 QL Series User Guide QL 420 Only 2A Load the media continued Loading media from an external supply Refer to Figure 7 The QL 420 has a loading slot in the rear of the media com partment which allows you to use standard 4 101 6 mm wide fan fold media from an external supply The external supply must be designed such that it does not exert excessive drag as media is fed through the printer which could result in distorted printing Zebra can provide a vehicle mount p n DC166
20. when printer is ready to accept a command or data Ground No Connect Data Set Ready low to high transition turns printer on high to low transi tion turns printer off if en abled Data Terminal Ready set high when printer is on Set to battery voltage for S versions comptable with Symbol PIM 2 5 4 1 3 6 8 Figure 23 Communications Port 8 pin Circular DIN 62 QL Series User Guide Physical Environmental Electrical Specifications Weight w battery 1 1 Ibs 50 kg 1 65 Ibs 75 kg 2 0 Ibs 9 kg excluding media amp wireless optons Operating 5 to 122 F 15 to 50 C Temperature Storage 13 to 158 F 25 to 70 C Range Operating 10 to 80 non condensing Relative Humidity Storage 10 to 90 non condensing Battery 7 4V nominal Lithium lon Chargers External single battery charger Model LI72 120 230 VAC depending on model selected External 4 bay charger Model UCLI72 4 100 240 VAC 63 QL Series User Guide Figure 24 QL 220 Overall Dimensions L4 QL Series User Guide 4 67 118 7 mm Figure 25 QL 320 Overall Dimensions 65 QL Series User Guide 8 2 gt 3 0 208 mm 76 2 mm A 6 1 154 9mm Y
21. 18 Program Chksum 5E9F Software HTTST a Chksum 7068 14 79 23 0998 B19 T19 A00 Cable Communications 19200 BPS N 8 1 Handshake Xon Xof f hardware DSR e Wireless Communiications e Bluetooth e version 1 1 4 date 03 20 02 baud 57600 device printer mode slave local name authentication off discoverable encryption off address 00 80 37 16 85 6 RIT TIT Da ERE 00803716856A Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed Units with no wireless options will print an empty line and resume This example has a Bluetooth module installed refer to pages 28 29 for more details Figure 22 Configuration Label Example QL 420 illustrated 56 QL Series User Guide Peripherals installed In this Peripherals e MCR 2 00 LCD Not installed module Ox3F Other Power Management In activity Timeout 120 Secs Low battery Timeout 6 Secs Remote DTR pwr off Enabled Voltage 8 03 206 Low bat Warning 6 940178 Low bat Shut down 6 55 168 Memory 3 Flash 1048575 Bytes e example the LCD display option is not installed Flash Memory Size RAM 1048575 Bytes Label Width 376 dots 47 mm Maximum Label Size Height 17319 dots 2164 m e Sensors Adj Pres DAC 127 Thr 120 Cur 191 Label Present Media Cur 19
22. 2 mm Up to 4 09 103 8 mm Print Speed 3 per second 4 per second 3 per second 76 2 mm second 101 6 mm second 76 2 mm second Distance from 445 11 3mm 571 14 5 mm 571 14 5 mm Print Element 8 9 dots 116 dots 116 dots to Top of Form Print Head Life 1 964 160 50 Km nominal calculated Print Density 203 dots inch 8 dots mm Memory Communications Specifications Flash Memory 1 flash standard 2 MB flash optional SRAM Memory 1MB SRAM standard 2 MB SRAM optional Standard RS 232 serial port 8 Pin circular DIN connector Communications Configurable Baud rate from 9600 to 57 6 Kbps parity and data bits Software X ON X OFF or hardware DTR STR communication handshake protocols Infrared wireless link QL320 and QL420 meets IrDA 1 1 communications specifications 2 400 to 115 200 Baud rate Optional Wireless Bluetooth compatible 2 4 GHz SRRF link Communications Optional wireless LAN capabilities comply with 802 11 and 802 11b protocols 59 QL Series User Guide Label Specifications Label Tag Width 63 to 2 12 1 5 to 3 1 2 to 4 1 16 to 53 8 mm 38 1to 78 4 mm 50 8to 104 1 mm Max Label 20 508 mm 16 406 4 mm 20 508 mm Tag Length w std memory Inter label Gap 08 to 16 12 preferred 2 mm to 4 mm 3 mm preferred Label Thickness 0025 to 0065 064 mm to 165 mm Tag Thickness 0060 152 mm maximum Max Label Roll dia 2 625 66 7 mm
23. 20 1 de signed specifically for the QL 420 which incorporates an exter nal media supply bin Pull the media supports apart insert a Media Spacer Zebra part number BA16625 1 between them and let the media supports close Insert the media from the external supply through the rear feed slot between the media guides and up through the media compart ment as shown Make sure the side of the media you will be printing on faces the Media Spacer p n BA16625 1 Feed media through rear feed slot Surface of media to be printed must face the print head Figure 7 Installing Media from an External Supply QL 420 only continued 19 QL Series User Guide print head 3 Close the Media Cover Refer to Figure 8 If you plan to use the printer in the tear off mode close the media cover as shown at 2 then rotate the latch assembly as shown until it locks into place as shown at 4 If you plan to use the printer in the peel off mode peel a few labels off of the media and pull it out of the printer as shown at 1 Close the media cover as shown at 2 Rotate the EZ Peel peeler bar until it locks into place on the latch as shown at 3 then rotate the Latch as shown until it locks into place as shown at 4 Turn on the printer or press the Feed button if the printer is already on The printer will advance the media to the next label if printing labels If you are printing on journal media
24. 20 Belt Clip Kickstand Refer to Figure 15 The Kickstand option allows users to use the printer on adesktop To use the optional Kickstand Flip the Kickstand on the back of the printer 2 SON open until you feel a L A 2 slight detent The rinter will now sit at A amp approximately a 309 A to 45 angle ona desktop depending on the printer model Figure 15 The QL 420 Kickstand continued A QL Series User Guide Desk Stand Refer to Figure 16 To use the Desk Stand Slide the printer onto the Desk stand as shown The printer s belt clip will hook onto the Desk Stand as shown and retain it in place Ensure that the clip is securely attached to the Stand and the media compartment of the printer Hook is seated securely in the Belt Clip stand E ue Refer to the Specifications section for Desk Stand part numbers Holes are provided to per manently attach the Desk Stand to the work surface The charger and data bles may be plugged into the printer in the usual man ner Refer to the section on using the chargers for more information Figure 16 Optional Desk Stand 42 QL Series User Guide Adjustable Shoulder Strap Refer to Figure 17 If your printer is equipped for the shoul der strap option snap each end of the shoulder strap into the D rings in the top of the printer Slide the buckle away from or towards the printer until you achieve the desired length
25. 7 Appendix tino roni id n nci 69 Interface Cables Appendix ian e i ra adds 73 Media Supplies at 73 Maintenance Supplies Appendix D 74 Product Support TT A a 75 Patent Numbers 77 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used repro duced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation all specifications and signs are subject to change without notice FCC Compliance Statement Class B digital device Tested to comply with FCC standards for home or office use WARNING Exposure to Radio Frequency radiation To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual Note that there are several radio options avail able with this printer Additional regulatory information is contained in later sections devoted to each radio individ
26. 8 Getting Ready to Print Battery Installing the Battery 4 NOTE Batteries are shipped uncharged Remove protective shrink wrap and labels from new battery packs prior fo use 1 Rotate the Belt Clip to allow access to the Battery com partment 2 Insert the battery into the printer as shown in Figure 2 3 Rock the Battery into the printer as shown until it locks in place When the battery is first installed the Control Panel indica tors may briefly turn on and then go off which indicates the battery is not fully charged see Charging the Battery below and Operator Controls Figure 2 Installing the Battery Battery Belt Clip Belt Clip QL 220 Battery Charger J QL 420 continued 11 QL Series User Guide Figure 3 Single Charger LI72 Charger E Charger J ack Charging the Battery L 72 Single Battery Charger Refer to Figure 3 Your battery charger may look slightly dif ferent from the ones illustrated 1 Install the battery in the printer and plug the Charger into the appropriate A C wall receptacle Then insert the charge cable into the battery charger jack 2 The charger LED will indicate the status of the charger as follows A steady light indicates the battery is undergoing a fast charge A slow blinking light indicates the charger is in trickle mode The battery is ready for use A rapidly b
27. 8 8485 Zebra Technologies Asia Pacific LLC 1 Sims Lane 06 11 Singapore 387355 Phone 65 68580722 Fax 65 68850838 QL Series User Guide Appendices Index A Accessories Belt clip 41 Carrying Strap 44 Desk Stand 42 Kickstand 41 list of 67 Shoulder Strap 43 using 41 B Battery charging 12 42 while printing 12 Battery installing 11 Battery life tips for extending 45 Bluetooth Device Address BDA 30 Bluetooth Networking Overview 30 C Charger battery LI 72 single charger 12 UCLI72 4 Quad Charger 13 charging times 13 front panel indicators 13 Cleaning Interior 47 51 Linerless platen roller 51 media supports 47 Sensors 47 Tear bar 51 Cleaning QL 220 Exterior 47 Interior 47 linerless platen 47 Peel bar 47 Printhead 47 Tear bar 47 Cleaning QL 320 edge guides 49 Exterior 49 Interior 49 linerless platen 49 Peel bar 49 Printhead 49 Sensors 49 Tear bar 49 Cleaning QL 420 edge guides 51 Exterior 51 linerless platen 51 Linerless platen roller 51 Peel bar 51 Printhead 51 Sensors 51 Communications See also Wireless communication infrared IR 28 RS232 Connector signals 62 with a cable 27 Communications diagnostics 55 Configuration label printing 55 D Damage shipping 7 Declaration of Conformity EU countries 35 Bluetooth radio ZBR 2 30 Compact Flash CF 802 11b 31 Frequency Hopping for QL 320 amp 420 38 PCMCIA 802 11b for QL 320 33 PCMCIA 802 11b for QL 420 36 L Label Vista 25
28. 9 Gap DAC 3 Thr 40 Cur 143 Bar DAC 175 Thr 80 12 Temperature 167 Voltage 8 07 207 Resident Fonts Sizes Chars Resident Fonts Pre scaled font 14 File Directory APPL BIN CONFIG 5 5 ARI148PT CPF RUN BAT cpf listed separately Files Loaded in Printer Memory will include Pre scaled or Scalable Fonts 770000 Bytes Free e Command Language CCL Key 21 End of report Amount of Memory Available Figure 22a Configuration Label Example continued continued 57 QL Series User Guide 2 Wait 5 seconds 3 Turn the printer ON Calling Technical Support If the printer fails to print the configuration label or you en counter problems not covered in the Troubleshooting Guide contact Zebra Technical Support Technical Support address es and phone numbers for your area can be found in Appen dix D of this manual You will need to supply the following information Model number type e g QL 420 Unit serial number Found on the large label on the back of the printer also found in the configuration label print out Refer to Figures 22 and 22a Product Configuration Code PCC 15 digit number found on the small label on the back of the unit 58 QL Series User Guide Specifications LS NOTE Printer specifications are subject to change without notice Printing Specifications Print Width Up to 1 89 48 mm Up to 2 9 71
29. Bar Gap or Sensor Scraper Scraper used Edge Guides on units with Inner surfaces on linerless plat both sides ens only Units with linerless Media Bar Sensor Media Roller platens only Roller Avoid using aicohol on Bearing Points linerless Linerless Platens only media roller surfaces Platen surface Avoid using alcohol on linerless platen surface Figure 21 Cleaning the QL 420 51 QL Series User Guide Troubleshooting Standard Control Panel If the printer is not functioning properly refer to the chart be low to find the state of the two LEDs on the Control Panel Then refer to the Troubleshooting topic referenced in the chart to resolve the problem Green LED Yellow LED Indication Ref to Topic Steady off Normal Operation and or RF Link established off off Power Off Fast Blink off No RF Link Slow Blink off Low Battery Steady Steady Out of media or Media Cover not closed Steady Fast Blink Normal RF activity Steady Fast Blink No application Beeper Sounds Optional LCD Control Panel The top of the display shows several icons which indicate various printer functions Check the indicator status then refer to the Troubleshooting topic referenced in the chart to resolve the problem Status Icon Condition Indication Ref to Topic RF Link established off No RF Link Flashing Low Battery Flashing Head latch not closed Flashing Printer is receiving a file Flashing Out of media Blank Sc
30. F whenever pos sible Select Tear Off mode whenever possible Peel Off mode uses more power If your printer has the optional LCD display use the display backlight only when necessary Turn it off when ever it is not needed Pull the battery out of the printer if the printer won t be used for a day or more and you re not performing a maintenance charge Consider purchasing an extra battery Remember that any rechargeable battery will lose its ability to maintain a charge over time It can only be recharged a finite number of times before it must be replaced Don t print while the LI 72 Wall Charger is plugged into the unit Unreliable battery charging can result Cleaning Instructions CAUTION Use only cleaning agents specified below Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol WARNING To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer continued 45__ QL Series User Guide QL220 Cleaning Printhead Figure 19 Platen Roller Figure 19 Platen Roller Figure 19a Peel bar Figure 19 Scraper Linerless units only Figure 19a Tear bar Figure 19 Exterior Interior Figure 19 Interior Figure 19a Method Use the
31. FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when the printer is body worn QL 220 QL 320 and QL 420 printers with this radio option have been SAR tested The maximum SAR value measured for each model was 1 1W kg averaged over 1 gram European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH ICE LI NOR Important Notice This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 60950 2000 Safety of Information Technology Equipment EN 300 328 2 V1 2 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 continued 31 QL Series User Guide EMC requirements for
32. Feed button pressed When printing starts release the Feed button The unit will printa line of interlocking x characters to ensure all elements of the print head are working print out the version of software loaded in the printer and then print two re ports The first report indicates model ROM version serial num ber baud rate etc second report prints out more de tailed information on the printer s configuration and parameter settings If no second report appears there is no application loaded See the Troubleshooting Section for a sample print out and a further discission on how to use the configuration label as a diagnostic tool Connecting the Printer The printer must establish communications with a host ter minal which sends the data to be printed Communications occur in four basic ways By acable between the printer and its host terminal Linking to a host terminal via Infrared usually by means of the industry standard IrDA protocol By means of a Bluetooth short range radio frequency link By means of a wireless LAN Local Area Network per 802 11b specifications 26 QL Series User Guide Cable Communications CAUTION The power should be turned off before connecting or disconnecting the communications cable All QL Series printers can communicate by cable the specif ic cable supplied with your printer will vary with the host ter minal The 8 pin circular connector on your co
33. TE Directive 1999 5 EC EN 300 328 2 V1 3 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 EMC requirements for spread spectrum radio equipment In France there are restrictions in the use of this device A restricted continued 33 QL Series User Guide frequency band exists in France When operating this device on French territory you may only use channels 10 and 11 2457 and 2463 MHz It is not allowed to operate this device at any other frequency supported by the device For more information see http www anfr fr Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 60950 2000 Safety of Information Technology Equipment EN 300 328 2 V1 2 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states except in France where restrictive use applies The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table
34. User Guide 9 Yellow error light always on or flashing Check that media is loadedand that print head is closed and securely latched 10 Skips labels Check media for top of form sense mark or label gap Check that the maximum print field has not been exceeded on label Ensure bar or gap sensor is not blocked or malfunctioning 11 Communication Error Check media is loaded head is closed and error light is off Check baud rate Replace cable to terminal 12 Label Jam Open head release latch and media cover Generously apply alcohol to printer in area of jammed label 13 Blank LCD Screen only for units with optional LCD control panel No application loaded or application corrupted reload program 94 QL Series User Guide Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer s current configuration fol low these steps 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button Refer to Figures 22 and 22a for a sample configuration print out Communications Diagnostics If there s a problem transferring data between the computer and the printer try putting the printer in the Communications Diagnostics Mode also referred to as the DUMP mode
35. ally by Zebra for use with its batteries could cause damage fto the battery pack or the printer and will void the warranty continued 14 QL Series User Guide Charger Safety Use care in locating the Quad Charger Do not place it in locations where liquids or metallic objects may be dropped into the charging bays Do not block the ventilating slots on the top and bottom covers Ensure that the Charger is plugged into a power source which won t accidently be turned off if you will be charging batteries overnight 15 QL Series User Guide Loading the Media You can operate QL Series printers in one of two different modes Tear Off or Peel Off Tear Off mode allows you to tear off each label or a strip of labels after it is printed In Peel Off mode the backing material is peeled away from the label as it is printed After you remove this label the next one is printed Installing the Media QL 420 and QL 220 Printers 1 Open the printer Refer to Figure 5 QL 420 shown Press the latch release button on the side of the printer as shown at 1 below The latch assembly will flip open automatically Onthe QL 420 pull up the latch assembly completely as shown at 2 to unlatch the Media Cover Rotate the Media Cover back as shown at 3 exposing the media compartment and the adjustable media sup ports Figure 5 Opening the QL 420 amp QL 220 QL Series User Guide QL 320 Printers 1A Open the printer Refer
36. ceed industry standards For more information call Zebra Technologies Corporation at 1 866 230 9495 U S Canada and Mexico and ask to speak to a Media Sales Representative Appendix C Maintenance Supplies In addition to using quality media provided by Zebra it is recommended that the printer be cleaned as prescribed in the maintenance section The following items are available for this purpose Cleaning Pen 10 pack Reorder No AN11209 1 Cleaning Kit with Cleaning Pen and Cotton Swabs Reorder No AT702 1 73 QL Series User Guide Appendices Appendix D Product Support When calling with a specific problem regarding your printer please have the following information on hand Model number type e g QL 420 Unit serial number Product Configuration Code PCC Serial Number Label Configuration Label QL 220 amp 320 74 For product support contact Zebra Technologies at www zebra com Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 USA Phone 1 847 793 2600 or 1 800 423 0442 Fax 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Phone 44 1494 472872 Fax 44 1494 450103 Zebra Technologies Latin American Sales Office 6175 NW 153rd Street Suite 121 Miami Lakes Florida 33014 USA Phone 1 305 558 8470 Fax 1 305 55
37. ded from the Zebra website at http www zebra com SD product LabelVista htm Setting Up the Software QL series printers use Zebra s CPCL Programming language which was designed for mobile printing applications CPCL is fully described in the CPCL Programmers Manual available on line from Zebra s website at http www zebra com S S manuals htm You can also use Label Vista Zebra s Windows based la bel creation program which uses a graphical interface to cre ate and edit labels in the CPCL language Label Vista is continued 39 QL Series User Guide available on line from Zebra s Web site at http Wwww zebra com SD product LabelVista htm QL series printers with an optional memory upgrade can support an interpreter for ZPL 115 or EPL programming lan guages To use ZPL Il or EPL refer to the appropriate Pro gramming Guides available on line from Zebra s Web site If you choose to use a third party label preparation system fol low the installation instructions included in the package 80 _ QL Series User Guide Using the Accessories Clip printer to belt Belt Clip Refer to Figure 14 All QL se ries printers are equipped with a belt clip as standard To use hook the clip over your belt and ensure that the clip is securely attached to the belt The belt clip will pivot to allow you to move freely while wearing the printer y Printer can gt pivot freely Figure 14 The QL 4
38. dia disks amp peeler bar rollers with the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab 248 QL Series User Guide Interval After every five rolls of media or more often if needed Linerless media requires more frequent cleaning As needed After every five rolls of media or more often if needed As needed After every five rolls of media or more often if needed Peeler Bar Label Rollers Presence EN Located under EZ Sensor Peel Peeler Tear Bar ESS Printhead Elements tmi eS Bearing Points Linerless Platens only Gap Sensor Peeler Bar or Scraper used on units with linerless platens only Bar Sensor Media Disks Inner surfaces on Platen surface both sides Avoid using alcohol on linerless platen surface Units with linerless platens only Figure 20 Cleaning the QL 320 continued 49_ QL Series User Guide QL 420 Cleaning Area Printhead Figure 21 Platen Roller Figure 21 Peel bar Figure 21 Scraper Linerless units only Figure 21 Tear bar Figure 21 Exterior Interior Figure 21 Media Rollers Figure 18 Use the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopr
39. er Guide WLAN Overview QL series printers can be equipped with a radio in the stan dard PCMCIA footprint using the industry standard 802 11 or 802 11b protocol These printers will have the FCC I D number of the radio on the product label They allow wireless commu nication as a node within a local area network LAN and its wireless capabilities allow communications from any point within the LAN s perimeter Methods of establishing commu nications to the printer will vary with each LAN application QL 220 Network Printers with the CF module can be identi fied by the text Network Printer and FCC ID number 28MD 014137 on the front of the unit QL 320 and QL 420 printers with the PCMCIA module can be identified by the text Network Printer and FCC ID number 128 01420352 on the front of the unit QL 320 and QL 420 printers with the Frequency Hopping PC MCIA module can be identified by the text Network Printer and FCC ID I28MD QL3201 on the front of the unit Methods of establishing communications to QL series print ers will vary with each LAN application General information on establishing WLAN communications can be found in either the CPCL Programmers Manual or the Quick Start Guide for Mobile Wireless Printers available on line at http www zebra com SS manuals htm More information and LAN configuration utilities may also be found in Zebra s Label Vista program version 2 8 and later Label Vista may be downloa
40. er the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when fhe printer is body worn This configuration maintains the required 1 cm separation distance The printer with this radio option has been SAR tested The maximum SAR value measured was 1 04 W kg averaged over 1 gram European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH ICE NOR Europe EU Declaration of Conformity Important Notice This device is a portable RF printer intended for com mercial and industrial use in all EU and EFTA mem ber states except in France where restrictive use ap plies This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 300 328 2 V1 3 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 EMC requirements for spread spectrum radio equipment In France there are restrictions in the use of this device A restricted frequency band exists in France When operating this device on French continued 35 QL Series User Guide territory you may
41. ere paper exits away from the body then the 2 5 cm distance between the antenna and the users body will be met Do not use the printer in an unauthorized manner The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH ICE LI NOR Important Notice This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states continued 29 QL Series User Guide Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 60950 2000 Safety of Information Technology Equipment EN 300 328 2 V1 4 1 2003 04 Technical requirements for spread spectrum radio equipment EN 301 489 1 17 V1 4 1 1 2 1 2002 08 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states Bluetooth
42. g the QL 220 Bearing Points Linerless Platens only gt Support Disks Inner surfaces on both sides Linerless units only Scraper laten surface Linerless units only Avoid using alcohol on linerless platen Bearing Points surface Linerless Platens only Figure 19a Cleaning the Linerless QL 220 continued QL Series User Guide QL 320 Cleaning Area Printhead Figure 20 Platen Roller Figure 20 Peel bar Figure 20 Scraper Linerless units only Figure 20 Tear bar Figure 20 Exterior Interior Figure 20 Method Use the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Water dampened cloth Brush air blow Ensure the Bar Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of me
43. ging Printers with a wireless QuickLink module installed a quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal Printers with a wireless QuickLink module installed A steadily lit indicator shows that the printer has established a wireless link either to the LAN or to a compatible terminal A steadily lit green indicator on a non wireless printer is a power on indicator The yellow LED on the right side of the control panel has two indication conditions A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer continued 21 QL Series User Guide Printers with a wireless QuickLink module installed a rapidly blinking LED indicates normal data transmission A steadily lit yellow LED indicates an error condition This can be caused by one of the following 1 The media cover is not completely closed and latched 2 The printer is out of media Figure 9 Standard Control Panel Yellow LED Steady Light indicates error condition out of media or media cover not closed Green LED Fast Blink indicates RF activi Steady Light indicates power on ty on RF equipped units and or established RF link only Fast Blink indicates no RF link on Fast blink with beeper indi RF equipped units only r cates no application loaded Slow Blink means low battery Feed Button Pres
44. he accompanying product including hardware and software be liable for any damages whatsoever including without limitation damag es for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possi bility of such damages Because some states do not allow the exclusion of liability for consequential or incidental damages the above limitation may not apply to you Copyrights The copyrights in this manual and the system described therein are owned by Zebra Technologies Corporation rights are reserved Unauthorized reproduction of this manual or the software in any of the system modules may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies All rights reserved 2004 ZIH Corp 5 QL Series User Guide Introduction to the QL Series Thank you for choosing one of our Zebra QL Series Mobile Printers These rugged printers are sure to become produc tive and efficient additions to your workplace thanks to their innovative design Because they re made by Zebra Technolo gies you re assured of world class support for all of your bar code printers software and supplies This user s g
45. io 31 Local Area Network using PCMCIA Radio QL 320 33 76 QL Series User Guide Patent Numbers This product and or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275 286 D347 021 D389 178 D430 199 D433 702 3 964 673 4 019 676 4 044 946 4 360 798 4 369 361 4 387 297 4 460 120 4 496 831 4 593 186 4 607 156 4 673 805 4 736 095 4 758 717 4 816 660 4 845 350 4 896 026 4 897 532 4 923 281 4 933 538 4 992 717 5 015 833 5 017 765 5 021 641 5 029 183 5 047 617 5 103 461 5 113 445 5 140 144 5 132 709 5 142 550 5 149 950 5 157 687 5 168 148 5 168 149 5 180 904 5 229 591 5 230 088 5 235 167 5 243 655 5 247 162 5 250 791 5 250 792 5 262 627 5 267 800 5 280 163 5 280 164 5 280 498 5 304 786 5 304 788 5 321 246 5 335 170 5 364 133 5 367 151 5 372 439 5 373 148 5 378 882 5 396 053 5 396 055 5 399 846 5 408 081 5 410 139 5 410 140 5 412 198 5 415 482 5 418 812 5 420 411 5 436 440 5 444 231 5 449 891 5 449 893 5 468 949 5 479 000 5 479 002 5 479 441 5 486 057 5 503 483 5 504 322 5 528 621 5 532 469 77 5 543 610 5 545 889 5 552 592 5 570 123 5 578 810 5 589 680 5 612 531 5 642 666 5 657 066 5 768 991 5 790 162 5 791 796 5 806 993 5 813 343 5 816 718 5 820 279 5 848 848 5 860 753 5 872 585 5 874 980 5 909 233 5 976 720 5 978 004 5 995 128 5 997 193 6 004 053 6 010 257 6 020 906 QL Series U
46. linking light indicates a problem with the battery The battery may have an internal short or its charge monitoring circuitry may be malfunctioning The battery should not be used any further Battery Packs may be charged either when installed in the printer or when removed A Do not attempt to charge batteries with the LI 72 while printing Attempting to print while charging can result in improperly charged batteries 12 QL Series User Guide UCL 72 4 Quad Charger The UCLI72 4 Quad Charger is designed to charge up to four QL Series battery packs simultaneously Batteries must be re moved from the printer to be charged in the Quad Charger 1 Ensure that the charger has been installed properly per the Quad Charger instruction manual Ensure that the power indicator on the front panel is on 2 Remove any protective shrink wrap and labels from all battery packs prior to use Plug a battery pack into any one of the four charging bays as shown in Figure 4 noting the orien tation of the battery pack Slide the battery pack into the charging bay until itstops Then rock the battery pack back until it snaps into place The amber indicator directly under the battery being charged will turn on if the battery is properly in serted The indicators under the battery will allow you to monitor the charging process per the table below Battery Status On Off Charging On Flashing 80 charged O K to use Off On Completely Charged Fla
47. maximum SAR value measured for the QL 320 was 604 Wikg averaged over 1 gram The maximum SAR value measured for the QL 420 was 899 W kg averaged over 1 gram European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device can only be used indoors in France This device is also authorized for use in all EFTA member states CH ICE LI NOR Important Notice This device is a portable RF printer intended for com mercial and industrial use in all EU and EFTA mem ber states except in France where restrictive use ap plies continued 37 QL Series User Guide Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 300 328 2 V1 3 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 EMC requirements for spread spectrum radio equipment In France there are restrictions in the use of this device A restricted frequency band exists in France When operating this device on French territory you may only use channels 10 and 11 2457 and 2463 MHz It is not allowed to operate this device at any other frequency supported by the device For more information see http www anfr fr 38 QL Series Us
48. mmunications cable plugs into the serial communications port on the side of the printer The connector is keyed to assure correct align ment do not try to force the cable if it does not plug in The other end of the cable must be plugged into the host terminal as shown in Figure 11 or to a serial port on a computer Fig ure 12 Communications between the terminal and the print er are controlled by the applications running on the terminal and the printer Figure 11 Cable Communications Communications Cable to Terminal Port Part number varies Refer to Appendix A Figure 12 Communications with a P C Serial Communications Cable to Computer Refer to Appendix A for part numbers QL Series User Guide IR Communications Printers equipped for infrared IR communications are iden tified by a small IR logo on the unit s label IR allows wireless communications between the printer and the host terminal IR units can also communicate with a cable as detailed above however IR functions are disabled when the cable is plugged in Printers with the IR option can be configured to conform to the standard IrDA communications protocol Linking a Printer to an IrDA Host IrDA compliant terminals will automatically initiate communi cations to the printer First ensure that there is a direct line of sight between the printer and the terminal that will be sending data The IR window on the front of the prin
49. only use channels 10 and 11 2457 and 2463 MHz It is not allowed to operate this device at any other frequency supported by the device For more information see http www anfr fr Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN 60950 2000 Safety of Information Technology Equipment EN 300 328 2 V1 2 1 2001 12 Technical requirements for spread spectrum radio equipment EN 301 489 17 V1 2 1 2002 08 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states except in France where restrictive use applies The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table below where channels 1 13 2412 2472 MHz may be used For more information see http www anfr fr and or http www art telecom fr Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers Ille et Vilaine Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe e
50. opyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Clean thoroughly with the cleaning pen or 7096 isopropyl alcohol and a cotton Clean thoroughly with the cleaning pen or 7096 isopropyl alcohol and a cotton swab Water dampened cloth Brush air blow Ensure the Bar Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of edge guides amp media rollers with the supplied cleaning pen or 7096 isopropyl alcohol on a cotton swab Clean thoroughly with the cleaning pen or 7096 isopropyl alcohol and a cotton swab Units with linerless platens Rotate media rollers amp clean bearing points only Avoid use of alcohol on the surface of the media rollers 50 QL Series User Guide Interval After every five rolls of media or more often if needed Linerless media requires more frequent cleaning As needed After every five rolls of media or more often if needed As needed After every five rolls of media or more often if needed After every five rolls of media or more often if needed Label Presence Sensor Peeler Bar Rollers Tear Bar f Printhead SS i A De Elements Bearing Points Peeler
51. reen n a No application 52 QL Series User Guide Troubleshooting Topics 1 No power Check that battery is installed properly Recharge or replace battery as necessary 2 Media does not feed Be sure print head is closed and latched Check spindle holding media for any binding If unit is equipped with label presence sensor Ensure most recently printed label is removed Also ensure label sensor is not blocked 3 Poor or faded print flashing Clean print head Check battery and recharge or replace as necessary Check quality of media 4 Partial missing print Check media alignment Clean print head Ensure printhead is properly closed and latched 5 Garbled print Check baud rate 6 No print Check baud rate Replace battery Check cable to terminal Establish RF Link Wireless units only or restore LAN associativity Printers with WLAN radios only Invalid label format or command structure put printer in Communications Diagnostic Hex Dump Mode to diagnose problem 7 Reduced battery life Check battery date code if battery is one to two years old short life may be due to normal aging Recondition battery Replace battery 8 Yellow error light or H flashing No application or application corrupted reload program If using wireless communications flashing indicator is normal while data is being transmitted or received continued 53 QL Series
52. ries User Guide QL 220 Introduction Figure 1 QL 220 Overview Platen Roller Bar Sensor Media Support Latch Latch Release Button D Ring Control Panel QuickLink Module Print Head E Z Peel Label Peeler Media Support Disks Media Cover Belt Clip Battery Battery Charging Receptacle Communications Port PRP PPE m o QL Series User Guide QL 320 Introduction Figure 1B QL 320 Overview Print Head 15 Media Support Disks Media Cover Belt Clip Battery Battery Charging Receptacle Platen Roller Bar Sensor Media Support EZ Peel Peeler Latch Latch Release Lever D Rings Control Panel QuickLink Module 9 QL Series User Guide QL 420 Introduction Figure 1C QL 420 Overview 1772 Platen Roller Bar Sensor Media Rollers Rear Media Slot Media Support EZ Peel Peeler 0 00 OY Ul S UU NJ IS Latch A E Latch Release Button 4 K AN D Rings 15 16 10 Control Panel NS 11 QuickLink Module Z7 12 Print Head Wf 13 Media Support Disks Y 14 Media Cover 15 Communications Port 16 Belt Clip Se gt 17 Battery 18 Battery Charging Receptacle 10 QL Series User Guide 1
53. s to advance the media one blank label or a soft ware defermined length of journal media Power Button Press to turn unit on Press again to turn unit off Function Button Specific functions are under printer application control 22 QL Series User Guide LCD Control Panel The optional LCD control panel has buttons for the power on off and media feed functions just as in the standard control panel In addition it has two keys which allow easy navigation and selection of menu options affecting many printer func tions The Scroll button allows scrolling through the various op tions and settings The Select button allows selection of the option or function displayed on the screen The top of the screen has a row of status icons which indi cate the state of various printer functions Indicates that the printer is associated with a wireless Local Area Network LAN This icon is functional only with QL Series printers with a WLAN wireless option installed L h flashing icon indicates low battery status You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient 8 A flashing icon indicates that the media cover is open or not properly latched D A flashing icon indicates that a file is being down loaded to the printer A flashing icon indicates that the printer does not detect any media This could indicate an out of media condition or improperl
54. ser Guide 6 034 708 6 036 383 6 057 870 6 068 415 6 070 805 6 095 704 6 109 801 6 123 471 6 147 767 6 151 037 6 201 255 B1 6 231 253 B1 6 261 009 6 261 013 6 267 521 6 270 072 B1 6 285 845 B1 6 292 595 6 296 032 6 364 550 6 379 058 B1 6 409 401 B1 6 411 397 B1 6 428 227 B2 6 530 705 6 540 122 6 607 316 6 609 844 ti W Zebra www zebra com Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 USA Phone 1 847 634 6700 Toll Free 1 800 423 0422 Fax 1 847 913 8766
55. shing Off Fault Note fault condition is caused by a problem with the battery The charger may indicate a fault because the battery is too hot or cold to charge reliably Try to charge the battery again when it returns to the room s ambient temperature If the Amber indicator starts flashing on the second attempt the battery should be discarded Quad Charger Cycle Times Battery Status QL 220 320 QL 420 Battery 80 Charged 1 25 Hrs 2 5 Hrs Battery Fully Charged 2 5 Hrs 5 Hrs 43 NOTE These times are for completely discharged batteries continued 13 QL Series User Guide Battery packs which are only partially discharged will take less time to reach their charged state Batteries which have reached 8096 of their charge capacity may be used however itis recommended that you allow the batteries to reach a full charge to maintain maximum battery life The UCLI72 4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state Figure 4 Quad Charger Power Supply 5 2 Rock Battery into place Amber Indicator Green Charger Bay Indicator Power Indicator Battery Safety Avoid accidental short circuiting of any battery Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire Use of any charger not approved specific
56. t Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin 36 QL Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne Frequency Hopping Wireless Local Area Network WLAN Module Using PCMCIA Radio QL 320 and QL 420 only The following section only applies when the PCMCIA FH WLAN module FCC ID I28MD QL3201 is installed in a QL 320 or QL 420 printer note that only one of the radio op tions can be installed in a printer at one time The FCC ID number label is on the front of the module and can be read with the module installed A WARNING Use of the QL 320 or QL 420 with the radio module marked with FCC ID I28MD QL3201 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when the printer is body worn This configuration maintains the required 1 cm separation distance The QL 320 and QL 420 with this radio option have been SAR tested The
57. ter must face the corresponding window on the terminal to properly send and receive signals An IrDA compliant terminal will seek out any linkable devices and establish communications between them even turning the printer on if necessary Figure 13 IR Communications 1M 39 Area of IR Window 28 QL Series User Guide Wireless Communications with Bluetooth using ZBR 2 Radio The following section only applies when the Bluetooth Module FCC ID I28MD BTC2TY is installed in a QL series printer note that only one of the radio options can be in stalled in the printer at one time Bluetooth is a worldwide standard for the exchange of data between two devices via radio frequencies Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies This limits the range of a Bluetooth device to about 10 meters about 32 feet Both the printer and the device it communicates with must follow the Bluetooth standard A Exposure to Radio Frequency Radiation The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits Nevertheless this Bluetooth radio must be used in such a manner that the antenna is 2 5 cm or further from the human body The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer wh
58. the printer will advance a short strip of media and will then be ready for printing Figure 8 Closing the Media Cover Pull Media out of Printer Media Cover EZ Peel Peeler Bar Flip down if using media in the peel off mode Latch Assembly M 20 QL Series User Guide Operator Controls QL Series printers are available with one of two possible control panels The standard control panel is detailed below and in Figure 9 The optional control panel Figure 10 fea tures an LCD which allows easy display and selection of many printer functions detailed on following pages Standard Keypad The standard keypad has three control buttons and two mul tipurpose indicators The Power button turns the printer on and off The Feed button advances a length of media which is determined by the type of media being used Label media will be advanced to the next gap or bar sense marker J ournal plain media will be advanced a length determined by the printer s software The Function button is controlled by a printer s specific application to support such functions as Print a battery level report Print the Local Area Network LAN status Print a Short Range Radio Frequency SRRF status Print a media supply report The green LED on the left side of the control panel indicates the status of several printer features A slowly blinking sequence indicates the printer s battery needs char
59. ually NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user s authority to operate this equipment Canadian Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada IC before the equipment certification number signifies that the Industry Canada tech nical specifications were met It does not guarantee that the certified product will oper ate to the user s satisfaction Agency Approvals and Regulatory Information Design certified by CSA FCC part 15 Canadian STD RSS 210 EN55022 1998 Class B European Electromagnetic Radiation Standard EN55022 1998 European Immunity Standard EN60950 2000 Safety Standard NOM NYCE Mexico Australia Liability Disclaimer Inasmuch as every effort has been made to supply accurate information in this manu al Zebra Technologies Corporation is not liable for any erroneous information or omis sions Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the cre ation production or delivery of t
60. uide gives you the information you ll need to operate all QL Series printers The QL Series uses the CPCL programming language To create and print labels using the CPL language refer to the Mobile Printer Programming Guide available on our Web site at http www zebra com SS manuals htm and our Label Vista label creation program The QL Series offers optional interpreters for the EPL and ZPL 1 up to X 8 firmware Programming Languages The printer must be equipped with the optional memory upgrade and an appropriate application in order to use this function Manuals for the ZPL II or EPL2 label design programming languages are available on our website at http www zebra com SS manuals htm Unpacking and Inspection Inspect the printer for possible shipping damage Check all exterior surfaces for damage Open the media cover refer to Loading the Media in the Getting Ready to Print section and inspect the media compartment for damage In case shipping is required save the carton and all packing material Reporting Damage If you discover shipping damage Immediately notify and file a damage report with the shipping company Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy Keep the carton and all packing material for inspection Notify your authorized Zebra re seller 7 QL Se
61. y loaded media In addition to the status icons the LCD control panel can dis play many of the printer s settings and functions as text Ap plications can be written to allow the user to view and or modify these settings using the scroll and select keys on the display Refer to the LCD Functions Table on the following page for the full set of printer features that can be made avail able with the LCD panel continued 23 QL Series User Guide The LCD has a backlighting option which allows viewing of the screen in a dark environment or provides better contrast in a very bright environment Use of the display backlight will decrease the time the printer will run between charges Refer to the section Extending Battery Life for more information Fi gure 10 Optional LCD Control Panel Feed Button Press fo advance the media one blank label or a software determined length of journal media Scroll Button Press to scroll through the menu choices on the LCD Printer Status Icons Indicates the status of several printer functions Power Button Select Press to turn unit on Button Press again to turn unit Press fo select a off LCD menu choice on See LCD Functions Table for an the LCD overview of menu options 24 _ QL Series User Guide Extended LCD Functions Function Sensor Type Baud Rate Data Bits WLAN ID Label Top Left Position LCD Contrast No activity Timeout Tear off

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