Diamond Power Products GXSF27B User's Manual
Contents
1. m l Parts list aN E Parts list 153 7 28 Parts catalog GENERAL ELECTRIC PARTS CATALOG 004 245 9 TOZ8TASND TOZSEAISND 0096815 9 V end jai REF NO PARTNO PART DESCRIPTION 0003 WS35X10001 O RING SEAL KIT 0004 WS34X10008 DECAL WS34X10005 DECAL WS34X10001 DECAL WS21X10005 DECAL 0005 WS07X10004 HOSE DRAIN 20 0007 WS14X10002 DISTRIBUTOR TOP 0008 WS14X10001 DISTRIBUTOR BOTTOM 0009 WS01X10002 RESIN 1 CU FT 0010 WS32X10001 TANK RESIN WS32X10011 TANK RESIN WS32X10008 TANK RESIN 0011 WS31X10001 COVER 0012 WS31X10002 COVER CONTROL WS31X10008 COVER CONTROL 0013 WS21X10005 CONTROL WS21X10006 CONTROL WS21X10011 CONTROL 0014 WS19X10003 HARNESS WIRE 0015 WS06X10003 POWER CORD 0016 WS26X10001 TRANSFORMER 0017 WS31X10010 COVER SALT HOLE 0018 WS33X10001 SEAL VAPOR BARRIER WS33X10003 SEAL VAPOR BARRIER 0019 WS33X10002 RIM 0020 WS31X10003 COVER BRINEWELL 0021 WS02X10009 WING NUT 1 4 20 0022 WS32X10002 TANK BRINEWELL ROUND 0023 WS02X10011 SCREW 1 4 20 NYLON 0024 WS32X10003 TANK BRINE ROUND WS32X10010 TANK BRINE ROUND 00252. m m Lm DD h9 h9 N Lm Lm e NN IM EL B GE Water Softening System Warranty All warranty service provided by our Factory Service Centers or an authorized Customer Care technician For service call 800 GE CARES For The Period Of GE Will Replace Year Any part of the Water Softening System which fails due to a defect in materials or workmanship From the date of the During this full one year warranty GE will also provide free of charge all labor and in home service original purchase to replace the defective part Three Years The electronic monitor if it fails due to a defect in materials or workmanship During this three year From the date of the limited warranty you will be responsible for any labor or in home service costs original purchase Ten Years A replacement brine tank or cabinet it either fails due to a defect in materials or workmanship From the date of the During this ten year limited warranty you will be responsible for any labor or in home service costs original purchase What GE Will Not Cover Service trips to your home to teach you how to use the Replacement of house fuses or resetting of circuit breakers produt Damage to the product caused by accident fire floods Improper in
3. Water Softenin system Safety Instructions Proper installation 3 Installation Instructions Drain connections 7 8 Important recommedations 4 Installation instructions 4 6 Planning and location 5 Programming the control 9 Sape 10 Specifications and dimensions 11 Step by step instructions 7 11 Tools and materials required 5 Unpacking and inspection 4 Operating Instructions Tips Breaking a salt bridge 13 Cleaning the nozzle and venturi assembly 14 Control displays 15 Electronic diagnostics 17 Features 15 16 Regenerating the system 18 Service 12 Water softener system 12 18 Care and Cleaning Salt storage level and 19 Cleaning outiron 19 Troubleshooting Tips 20 22 Consumer Services Appliance registration 25 26 Important phone numbers Back Cover Partslist catalog 97 50 Warranty 11 www geappliances com GE Appliances Owner s Manual amp Installation Instructions 215C1044P014 29 50049 GNSF18Z01 GNSF35Z01 GXSF27B GXSF39B 04 00 JR 7220986 amp You A Service Partnership gt IMPORTANT Fill out the Consumer Product Registration Card Two easy ways to register your appliance Th
4. Blow into the valve port the outer groove only pipe If 1 pipes are needed and observe the turbine Turbine shaft The clip snaps into the do not use the copper tubes for free rotation and support and nuts included Buy 1 inner groove see pipe thread female adapter below and plumb directly to 1 e Push the bypass valve lubricate o ring seals with silicone grease into both ports threads of the valve as shown in Fig Fig 3B e Snap the 2 large plastic clips in place from the top down as shown in Figures Clip and 3B Be sure they snap into place Pull on the bypass valve to make sure it is held securely in place 2 MOVE THE SOFTENER ASSEMBLY INTO INSTALLATION POSITION Be sure the installation surface is level and smooth Sharp objects under the tank may puncture it If needed place the tank on a section of 3 4 thick minimum plywood Then place shims under the plywood as needed to level the softener 3 PLUMB IN AND OUT PIPES TO AND FROM SOFTENER A CAUTION Observe all of the following cautions as you connect inlet and outlet plumbing See Fig 1 or 2 BE SURE INCOMING HARD WATER SUPPLY IS DIRECTED TO THE SOFTENER VALVE INLET PORT If house water flow is from the left use a plumbing cross over as shown in Fig 1 Fig 3C Bypass valve push all the way in Valve body inlet or outlet If making a soldered copper installation do all sweat soldering before connecting pipes to the b
5. and you ll receive a substantial discount GE Consumer Service will still be there after your warranty expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Service Satisfaction Ifyou are not satisfied with the service you receive from GE First contact the people who serviced your appliance Next if you are still not pleased write all the details including your phone number to Manager Customer Relations GE Appliances Appliance Park Louisville KY 40225 32 Printed in the United States
6. connectors to the 2 screws on the transformer and tighten the screws Then plug the transformer into the electrical outlet The softener works on 24 volt 60Hz electric power The included transformer changes standard 120 volt AC house power to 24 volts Plug the transformer into a 120 volt outlet only Be sure the outlet is always live so it can not be switched off by mistake 10 PROGRAM THE CONTROL 8 See Programming the Control section Programming the Control CONTROL SETTINGS REQUIRED upon installation and after an extended power outage NOTES WHEN THE TRANSFORMER IS PLUGGED INTO THE ELECTRICAL OUTLET see step 9 12 00 AM flashing and PRESENT TIME show in the display area Program the control as instructed below If SR is flashing use the UP amp button to set the correct SR code as follows SR18 for GNSF18 SR35 for GNSF35 SR31 for GXSF39 or SR22 for GXSF27 If you pass by the correct code number use the DOWN 7 button Then press the SELECT button and program the control sounds while pressing buttons for control programming One beep signals a change in the control display Repeated beeps mean the control will not accept a change from the button you have pressed and you should use another button To program the control you will use the UP DOWN and SELECT buttons SET PRESENT TIME OF DAY NOTE If the words PRESENT TIME do not show in the display press th
7. in the nozzle and venturi and or a small cone shaped screen in the housing Be sure to check and clean these parts if your model is so equipped Carefully replace all parts in the correct order Lightly lubricate the o ring seal with clean silicone grease or petroleum jelly and place in position Install and tighten the cap by hand only Do not over tighten the cap Cap O ring seal gt Screen support gt Screen gt Flow pug Nozzle amp Venturi gt Nozzle amp Venturi housing IMPORTANT Be sure small holes in the gasket are centered directly over the small holes in the nozzle and venturi housing Install with numbered side up concave side down Normal Operation Control Displays During normal operation the present time of day and or PM showin the control display area When the demand computer determines a regeneration is needed RECHARGE TONIGHT begins to flash in the display along with the present time RECHARGE TONIGHT 3 2 flashes until the next regeneration start time then changes to RECHARGE NOW which flashes until the regeneration is over Feature Optional Recharge Controls Sometimes a manually started regeneration recharge may be desired or needed Two examples You have used more water than usual house guests extra washing etc and you may run out of soft water before the next regeneration You did not refill the storage tank with sal
8. the water begins to cloud or turn rust colored A water softening system Will not remove any iron that makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron out of water or over the maximum of clear water iron an iron filter or other equipment is needed GE recommends using only Diamond Crystal Red Out brand salts with Iron Fighter additive to help keep the resin bed clean of clear iron If your water supply has clear water iron periodic resin bed cleaning is needed GE recommends using Super Iron Out brand resin bed cleaner to thoroughly clean your resin bed if your iron content is high Clean the bed at least every six months or more often if iron appears in the soft water between cleanings IMPORTANT It is important to mix the resin bed cleaner with water following the manufacturer s instructions pour it into the brine well see page 6 and regenerate the softener immediately Do not pour the resin bed cleaner in with the salt as it will not be as effective in cleaning the resin and can cause damage to the softener ifitis left in the brine tank for an extended period due to the corrosive gases that are formed 79 Before you call for service 9 Problem No soft water 20 Troubleshooting Tips Save time and money Review the chart on this page first and you may not need to call for service NO SOFTWATER Most Common Problems Check the following before
9. the water softening system transformer is plugged into Is there sufficient salt in the storage tank The tank should be at least 1 3 to 1 2 full of salt Is the softener bypass valve directing water for soft water service Isthe valve drain hose open to the drain not more than 8 above the softener and unobstructed If you do not find a problem with the visual checks continue below CONTROL SHOWS gt Electrical power was off WRONG TIME AND DAY Reset the correct time of gt dien e reason for AND OR IS FLASHING day power loss REPAIR AS D Check electrical NO POWER POWER NEEDED diagnostics CONTROL po n a ai ae DISPLAY outlet transtormer POWER OK OK BLANK power cable all PONER OK ge CONTROL function connections DEFECTIVE CONTROL DISPLAY SHOWS CORRECT TIME AND DAY gt Do manual AND IS STEADY diagnostics Service Manually Initiated Electronic Diagnostics Turbine Switches To enter diagnostics press and hold the SELECT button until 000 shows in the display p A The first 8 digits indicate water meter operation as follows E 000 steady soft water not in use no flow through the meter NEARBY SOFT WATER FAUCET Water Switch Meter A 000 to 199 continual repeats display for each gallon of water passing through the meter Position Switch Ifyou don t get a reading in the display with faucet open pull the sens
10. water softening system valve and control However you must keep the tank supplied with salt When to refill with salt Check the salt level a few weeks after you install the water softening system and every week after that Refill when the brine tank is from 1 3 to 1 2 full In humid areas it is best to fill with less salt more often Never allow the water softening system to use all the salt before you refill it Without salt you will soon have hard water Use clean water softening salts only at least 99 5 pure NUGGET PELLET or coarse SOLAR salts are recommended Do not use rock block granulated or ice cream making salts They contain dirt and sediments or mush and cake and will create maintenance problems A CAUTION Water softening salt with iron removing additives Some salts may have an additive to help the water softening system handle iron in the water supply Although this additive may help to keep the water softening system resin clean it may also release corrosive fumes that weaken and shorten the life of some water softening system parts GE recommends using only Diamond Crystal Red Out brand salt Cleaning Iron Out of the Water Softening System Your water softening system takes hardness minerals calcium and magnesium out of the water Also it can control some see Specification Guidelines section clear water iron With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes
11. 12 Service When the water softening system is providing soft water it is called Service During service hard water flows from the house main water pipe into the water softening system Inside the water softening system resin tank is a bed made up of thousands of tiny plastic resin beads As hard water passes through the bed each bead attracts and holds the hard minerals This is called ion exchanging It is much like a magnet attracting and holding metals Water without hard minerals soft water flows from the water softening system and to the house pipes After a period of time the resin beads become coated with hard minerals and they have to be cleaned This cleaning is called regeneration or recharge Regeneration is started at 2 00 AM factory setting by the water softening system control and consists of five stages or cycles These are BRINING BRINE RINSE BACKWASH and FAST RINSE Automatic Hard Water Bypass During Regeneration For emergency needs hard water is available to the However you should avoid using HOT water because home during the regeneration cycles the water heater will fill with the hard water Fill Salt dissolved in water is called brine Brine is needed to clean the hard minerals from resin beads To make the brine water flows into the salt storage area during the fill stage Brining During brining brine travels from the salt storage area into the resin tank Brine is the cleaning agent needed to r
12. Check your plumbing work for leaks and fix right away if any are found Be sure to observe previous caution notes From valve outlet H Turn on the gas or electric supply to the water heater Light the pilot if applicable 8 ADD WATER AND SALT TO THE BRINE TANK Lift the cabinet brine tank cover Add about 3 gallons of water into the tank Do not add into the brinewell Fill tank with NUGGET PELLET or coarse SOLAR water softener salt with a purity of 99 5 or higher Do not use rock block granulated and ice cream making salts or salt with iron removing additives except for Diamond Crystal Red Out brand salt Salt storage capacity is approximately 140 lbs for model GNSF18 and 200 Ibs for the other models Keep the salt hole cover in place on the softener unless servicing the unit or refilling with salt NOTE If the softener is installed in a humid basement or other damp area it is better to fill the tank with less salt more frequently Eighty to 100 Ibs of salt will last for several months depending on water hardness family size and water softening system model 9 CONNECT TO ELECTRICAL POWER If transformer wiring is not visible at the back of the control head remove control cover DO NOT PULL ON OR DISCONNECT WIRING Locate the long wire with U shaped connectors on one end Route this wire through the rear of the control housing Replace the control cover Fasten the 2 power cable lugs U shaped
13. R18 for model GNSF18Z and 835 for model GNSF35Z To reset the code press the UP or DOWN button until the correct number shows Press SELECT to return to the present time display If the code was changed make ALL the timer settings NOTE If the control is left in a diagnostic display or a flashing display when setting times or hardness present time automatically returns if a button is not pressed within four minutes 17 About the water softener system 18 Service Manually Advance Regeneration Check This check verifies proper operation of the valve motor brine tank fill brine draw regeneration flow rates and other controller functions First make the initial checks and the Manually Initiated Electronic Diagnostics NOTE The control display must show a steady time not flashing fa Press the TOUCH or HOLD button and hold in for three seconds RECHARGE NOW begins to flash as the water softening system enters the fill cycle of regeneration Remove the brinewell cover and using a flashlight observe fill water entering the brine tank If water does not enter the tank look for an obstructed nozzle venturi fill flow plug or brine tubing See Care and cleaning of the water softener system section After observing fill press the TOUCH or HOLD button to move the water softening system into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and ob
14. WARNING Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system The water should be tested periodically to verify that the system is performing satisfactorily Small parts remaining after the installation could be a choke hazard Discard safely Plan How You Will Install the Softener You must first decide how to run in and out pipes to the softener Look at the house main water pipe at the point where you will connect the softener Is the pipe soldered copper glued plastic or threaded galvanized Whatis the pipe size WARNING Use only lead free solder and flux to prevent lead poisoning See Typical Installation Illustration Fig 1 Use this as guide when planning your particular installation Be sure to direct the incoming hard water supply to the softener valve inlet fitting The valve is marked IN and OUT See below to help you prepare Where to Install the Softener e Place the softener as close as possible to a sewer drain or other acceptable drain point or standpipe tis recommended to keep outside faucets on hard water to save soft water and salt Do not install the softener in a place where it could freeze Freeze damage is not covered by the warranty Do not install the softener where it would block access to the water heater or access to the main water shutoff Put the softener in a place where water damage is least likely to occur ifa
15. WS18X10003 CLAMP HOSE 0026 WS22X10016 ADAPTER HOSE 0027 WS22X10017 GROMMET 0028 WS35X10002 GROUND CLAMP KIT 0029 WS15X10005 BRINE VALVE ASM 0030 WS35X10003 FLOAT STEM amp GUIDE ASM 0031 WS03X10006 CLIP 0032 WS15X10006 VALVE BODY BRINE 0033 WS03X10007 CLIP 0034 WS03X10008 SCREEN 0035 WS07X10002 TUBING ASM 0036 WS07X10003 TUBE BRINE 0055 WS28X10003 RETAINER CLAMP 0056 WS28X10004 CLAMP 0999 49 50049 PM MANUAL USE amp CARE INSTALLATION x NO Nji Parts catalog REF NO 0025 0101 0102 0103 0104 0105 0106 0107 0108 0109 0110 0111 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0130 0132 0133 0134 0135 0136 0137 0138 0139 0140 0141 0142 0143 0144 0145 0146 0147 0150 0151 0152 0153 GENERAL ELECTRIC PARTS CATALOG PART NO WS18X10003 WS02X10012 WS02X10013 WS21X10003 WS03X10009 WS02X10014 WS31X10006 WS03X10010 WS26X10002 WS19X10004 WS03X10011 WS19X10005 WS03X10013 WS22X10020 WS08X10005 WS03X10015 WS22X10021 WS03X10017 WS15X10009 WS03X10018 WS03X10019 WS15X10010 WS03X10020 WS22X10022 WS35X10005 WS22X10023 WS03X10021 WS03X10022 WS03X10023 WS26X10003 WS26X10004 WS26X10005 WS02X10015 WS26X10006 WS02X10016
16. WS60X10001 WS60X10002 WS60X10003 WS60X10004 WS28X10005 WS19X10006 WS03X10024 WS15X10012 WS03X10025 WS60X10006 PART DESCRIPTION CLAMP HOSE SCREW 4 24 X 1 1 8 SPACER SWITCH PIN EXPANSION SCREW 10 14 X 2 COVER VALVE WASHER WAVE ROTOR amp DISC CAP SEAL O RING 1 1 X 1 4 SUPPORT SCREEN SCREEN FLOW PLUG 1 GPM GASKET NOZZLE VENT CONE SCREEN PLUG FILL FLOW 3 GPM NUT FERRULE NOZZLE VENTURI ASM RETAINER SEAL O RING 1 4 X 3 8 BODY VALVE SPRING PLUG DRAIN SALT SEAL KIT ADAPTER DRAIN HOSE O RING 5 8 X 13 16 PLUG FLOW RINSE CONTROL CLIP CAM amp GEAR BEARING PLATE MOTOR SCREW 6 20 X 3 8 MOTOR ASM SCREW 6 20 X 7 8 NUT INSTALLATION TUBE INSTALLATION WASHER CLIP HOUSING SENSOR TURBINE amp SUPPORT ASM SEAL O RING VALVE BYPASS ASM SEAL O RING ADAPTER 008461SXD TOZ8TASND TOZSEHSND 0096515 9 M m nm h9 h9 h9 h9 h9 OT NOTE Codes in the State of Massachusetts require installation by a licensed plumber and do not permit the use of the saddle valve For installation use plumbing code 248 CMR of the Commonwealth of Massachusetts 30 NO ND RH LLL ODD FE EE e DO ND m Ln h9 h9 h9 ENN Lm LL
17. ater service Open the inlet and outlet 24V transformer valves LIN Close the bypass valve UA 4 For bypass hard water e Close the inlet and outlet Nut 2 valves Open the bypass valve Washer 2 Installation adapter 2 see above INLET NOTE Threads on the installation adapters are 1 male pipe If 1 pipes are needed do not use the copper tubes and nuts included Buy 1 pipe thread female adapter and plumb directly to 1 threads on 6 installation adapters Hard water to outside faucets Fig 1 CROSS OVER Use if water supply flows from the left Include single or 3 valve bypass Hard water gt 0 Soft water inlet From softener outlet 4 To softener Hard water From softener 4 Soft water outlet To softener inlet CROSS OVER Use if water supply flows from the left Include single or 3 valve bypass Step by step installation instructions Turn off the gas or electric supply to the water heater in the possibility that the water heater may be drained while draining pipes Fig 3A m Turn off the water supply to pipes to be cutand drain the house water pipes Open both hot and cold faucets 1 INSTALL BYPASS VALVE Remove plastic shipping plug and wire from valve outlet NOTE Be sure the turbine and support are firmly in place in the valve outlet Bypass valve NOTE Threads on the bypass valve are 1 male Valve outlet O ring seal goes into
18. auses Using hot water while the water softening system is regenerating Control hardness number setting toolow Grains of hardness in your water supply have increased Absence of hardness minerals Water softening system is a demand unit Possible salt bridge Possible plugged nozzle and venturi Acidic water in copper plumbing Meter turbine stuck Sensor wire corroded No power to unit Mechanical defect Combination of soft water and too much detergent Insufficient backwash and rinse time Low water pressure Restricted drain hose What To Do Avoid using hot water during water softening system regenerations because the water heater will refill with hard water See Automatic Hard Water Bypass During Regeneration section Press and release the SET button until HARDNESS shows in the display Be sure the number shown is the same as the actual grains per gallon hardness of your water supply See the Control section if a change in the setting is needed Water hardness can change over time especially in well water To check have the water tested by a water analysis laboratory or call your local water department Adjust the hardness number setting as needed e This is normal e Does not use much salt to regenerate very efficient eSee the Operating Instructions Tips section eSee the Operating Instructions Tips section Have the water tested at once WARNING Do not drink the water until pr
19. calling for service e Salt in softener at least 1 3 full e By pass valve in Service position Knob should be in the OUT position Check hardness setting in control Verify hardness of supply water Water hardness can vary throughout the year see Programming the Control section e Salt Bridge water not in contact with salt see Breaking a Salt Bridge section Possible Causes Faucet or fixture where sample was taken not plumbed to soft water NOTE Be sure sample is from a faucet that does not mix soft and hard water For example a single lever kitchen faucet if the cold side is plumbed to hard water No salt in the brine tank or salt bridged Transformer unplugged at wall outlet or power cable to softener not connected Fuse blown or circuit breaker popped on circuit to electrical outlet Electrical outlet on a circuit that can be switched off Manual bypass valve in bypass position Valve drain hose pinched plugged elevated too high or otherwise restricted Nozzle and venturi dirty incorrectly assembled or damaged What To Do To conserve salt the installer may have isolated some fixtures outside faucets toilets etc from soft water From the outlet of the water softening system trace the water flow path in house plumbing If soft water is not directed to a faucet or fixture where wanted consult a plumber Check for a salt bridge or if the tank is empty refill with recommended salt P
20. d pipe and fittings Some codes may also allow CPVC plastic pipes If additional drain hose is needed for valve and salt tank drains it can be ordered from GE Parts at 800 626 2002 e Ifa rigid valve drain is needed to comply with plumbing codes you can buy the parts needed to connect a 1 2 copper tubing or plastic pipe drain Clean nugget or pellet water softener salt is needed to fill the brine tank see Step 8in the Step by Step Installation Instructions Installation instructions Typical Installation Illustration lt WATER PIPE Soft water lt Hard water 5 Hard water outside faucets 120 volt outlet os Union not supplied 2 Installation nut 2 24V transformer Copper tube 3 4 2 Salt hol Bypass Val alt hole ypass Valve cover C 8 Pull out for service removed uA 20 Push in for bypass NOTE Threads on the bypass 4 valve are 1 male pipe If 1 pipes are needed do not use the copper tubes and nuts included Buy 1 pipe thread female adapter and plumb directly to 1 threads NOTE See Drain Hose Connections section Optional 3 Valve Bypass Installation Illustration Adapters for this installation are not supplied with the softener To order these adapters call GE Parts 800 626 2000 Ask for Part WS60X10006 Bypass valve Soft water lt Hard water 120 volt outlet 3 valve bypass system For soft w
21. e SELECT button until they do 1 Press the UP amp or DOWN amp button to set The UP button moves the display ahead the DOWN button moves the time backward Ifthe present time is between noon and midnight be sure PM shows 1 0071 re Lt PRESENT TIME NOTE Each press of an UP or DOWN Y button changes the time by one minute Holding the button in changes the time 32 minutes each second 1 211 PRESENT TIME 2 When the present time shows press SELECT to set If the present time is between midnight and noon be sure AM shows SETWATER HARDNESS NUMBER If NOTE If 15 factory default and HARDNESS do not showin the display press SELECT until they do 1 Press the UP amp or DOWN Y button to set your water hardness number in the display DOWN V moves the display down to 1 UP amp moves the maximum setting NOTE Fach press of a button changes the display by 1 between 1 and 25 Above 25 the display changes 5 ata time 25 30 35 etc Holding a button in changes the numbers twice each second 2 When your water hardness number shows press SELECT to set NOTE If there is clear water iron in your water supply you will need to increase the hardness setting by 5 for each 1 ppm of clear water iron in your water supply You can get the grains per gallon gpg hardness of your water supply from a water analysis laboratory or call and ask your local water depart
22. e above regeneration drain the water heater until the water runs cold WARNING If you do drain the water heater use extreme care as the hot water could cause burns Turn the water heater off prior to draining Rated capacity Amount of high capacity resin Ibs cu ft Resin tank nominal size in dia x height Service flow rate gpm Water supply maximum hardness gpg Water supply maximum clear water iron ppm Water pressure limits min max psi Pressure drop at rated service flow psig Water temperature maximum Water supply minimum flow rate gpm Regeneration cycle flow rates gpm Fill flow to brine tank Brining Brine Rinse Backwash flow to drain Fast Rinse SPECIFICATIONS DIMENSIONS GNSF18 GXSF27 GNSF35 GXSF39 see rating label on water softener 33 64 36 4 7 48 4 93 52 5 1 10x21 8x40 9x40 9x40 see rating label on water softener 2 100 100 100 20 125 20 125 20 125 20 125 120 120 120 120 These systems conform WQA S 100 98 for the specific capacity claims as verified and substantiated by test data Testing was performed using pellet grade sodium chloride as the regenerant salt Extent of iron removal may vary with conditions Use of Diamond Crystal Red Out or Super Iron Out will improve iron removal Refer to Cleaning Iron Out of the Water Softening System section GNSF18 48 3 4 41 1 4 17 About the water softener system
23. ean and sanitary Materials used to make the softener will not infect or contaminate your water supply and will not cause bacteria to form or grow However during shipping storage installing and operating bacteria could get into the softener For this reason sanitizing as follows is suggested when installing NOTE Sanitizing is recommended by the Water Quality Association for disinfecting 7 2 Be sure to complete all installation steps including timer programming Pour about 3 4 oz of common 5 2596 household bleach Clorox Linco Bo Peep White Sail Fagle etc into the brinewell Refer to illustration on page 6 IMPORTANT Press and hold for 3 seconds the faceplate TOUCH HOLD button to start an immediate regeneration Becharge Now begins to flash in the display The bleach is drawn into and through the water softener If after sanitization water from house faucet tastes salty or has a slight color this is a preservative from the resin tank Turn on the cold soft water faucets and drain for a few minutes or until clear NOTE When the above sanitizing regeneration is over your house COLD water supply is fully soft immediately However your water heater is filled with hard water and as hot water is used it will refill with soft water When all the hard water is replaced in the water heater hot only and mixed hot and cold water will be fully soft If you want totally soft water immediately after th
24. emove hard minerals from the resin beads The hard minerals and brine are discharged to the drain The nozzle and venturi create a suction to move the brine maintaining a very slow rate to get the best resin cleaning with the least salt Brine Rinse After a pre measured amount of brine is used the brine valve closes Water continues to flow in the same path as during brining except for the discontinued brine flow Hard minerals and brine flush from the resin tank to the drain Backwash During backwash water travels up through the resin tank at a fast flow rate flushing accumulated iron dirt and sediments from the resin bed and to drain Fast Rinse Backwash is followed by a fast flow of water down through the resin tank The fast flow flushes brine from the bottom of tank and packs the resin bed After fast rinse the water softening system returns to soft water service Breaking a Salt Bridge Sometimes a hard crust or salt bridge forms in the salt storage area It is usually caused by high humidity or the wrong kind of salt When the salt bridges an empty space forms between the water and salt Then salt will not dissolve in the water to make brine If the brine tank is full of salt it is hard to tell if you have a salt bridge Salt is loose on top but the bridge is under it The following is the best way to check for a salt bridge Salt should be loose all the way to the bottom of the tank Take a broom handle or like to
25. ess is carried to the drain n shoes ose adapter 6 INSTALL GROUNDING CLAMPS AND WIRE DANGER Failure to properly attach ground wire could result in electrical shock furnished ba clamp If plumbing is metal to maintain electrical ground continuity in the house cold water piping install the included ground clamps as shown in Fig 6 Be sure the M pipes are clean under the clamps to assure good contact 7 FLUSH PIPES EXPEL AIR FROM SOFTENER AND TEST YOUR INSTALLATION FOR WATER LEAKS CAUTION avoid water or air pressure damage to softener inner parts be sure to do the following steps in exact order A Fully open 2 cold soft water faucets nearby the softener B Place bypass valve in bypass position by pushing the stem inward E Overflow drain hose Fig 6 drain To valve inlet C Fully open the house main water pipe shutoff valve Observe a steady flow from both faucets opened in step A above D Place bypass valve in the service position EXACTLY as follows KEEP SOFT WATER FAUCETS OPEN SLOWLY pull or slide the valve stem out toward service pausing several times to allow the softener to pressurize slowly z Clamp 2 E After about 3 minutes open a HOT water faucet for 1 minute or until all air is expelled then close NOTE If water appears cloudy or has salty taste allow to run for several more minutes or until clear F Close all water faucets G
26. ise higher than 8 above the floor Elevating the hose may cause a back pressure that could reduce brine draw during regenerations LAUNDRY TUB Tie or wire hose in place FLOOR DRAIN 552 1 air gap 7 Step by step installation instructions 4A CONNECTING A RIGID VALVE DRAIN TUBE Fig 4A 1 4 NPT threads To adapt a copper drain tube to the softener use a hacksaw to cut the barbed end 1 2 0 0 from the drain fitting as shown in Fig 4A Rotate the drain fitting so the cutting Lac Bats copper tube not blade clears the valve housing to prevent damage to valve Buy a compression fitting furnished 1 4 female pipe thread x 1 2 O D tube and needed tubing from your local hardware store 5 INSTALL THE BRINE TANK OVERFLOW FITTINGS AND HOSE Clip CB Insert the rubber grommet into the 3 4 diameter hole in the brine tank sidewall N Mes Cut barbs rg 3 from drain Compression fitting 1 4 Push the end of the hose adapter elbow into the grommet as shown in Fig 5 fitting NPT X 1 2 0 0 tube not e Attach a length of hose use remaining hose from Step 4 to the hose adapter elbow Use a hose clamp to hold it in place Fig 5 Locate the other end of the hose at the drain point DO NOT ELEVATE this hose higher than the elbow on the brine tank IMPORTANT DO NOT TEE OVERFLOW HOSE TO VALVE DRAIN HOSE NOTE This drain is for safety only If the cabinet brine tank should over fill with water the exc
27. ldwide for quality and dependability offers you Service Protection Plus comprehensive protection on all your appliances No Matter What Brand Benefits Include We ll Cover Any Appliance Backed by GE All brands covered Anywhere Anytime Unlimited service calls All parts and labor costs included No out of pocket expenses No hidden deductibles One 800 number to call You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all your valuable household products are protected against expensive repairs Place your confidence in GE and call us in the U S toll free at 800 626 2224 for more information AII brands covered up to 20 years old in the continental U S Please place in envelope and mail to General Electric Company Warranty Registration Department P O Box 32150 Louisville KY 40232 2150 29 Consumer Product Ownership Registration Dear Customer Thank you for purchasing our product and thank you for placing your confidence in us We are proud to have you as a customer Follow these three s
28. leak develops The manufacturer will not repair or pay for water damage 120 volt electric outlet is needed to plug in the included transformer The softener has 10 foot power cable Ifthe outlet is remote up to 100 feet use 18 gauge wire to connect Be sure the electric outlet and transformer are in an inside location to protect from wet weather sure the outlet is unswitched to prevent accidental shutoff e f installing in an outside location you must take the steps necessary to assure the softener installation plumbing wiring etc are as well protected from the elements sunlight rain wind heat cold contamination vandalism etc as when installed indoors Keep the softener out of direct sunlight The sun s heat may distort non metallic parts and may damage the electronics Tools and Materials Required for Installation In and out fittings included with the softener are 4 nominal copper sweat tubes To maintain full valve flow 1 pipes to and from the softener fittings are recommended You should maintain the same or larger pipe size as the water supply pipe up to the softener inlet and outlet Use the included bypass valve to install the softener The bypass valve allows you to turn off water to the softener for servicing but still have water in the house pipes The in and out fittings referred to above connect to the bypass valve with the included nuts and washers Use copper brass or galvanize
29. llation Recommendations Read entire manual Failure to follow all guidelines and rules could cause personal injury or property damage Before you begin installation read these Installation Instructions completely Then obtain all the materials and tools you will need to make the installation Failure to properly install the softener voids the warranty Check local codes The installation must conform to them In the Commonwealth of Massachusetts Plumbing Code 248 CMR shall be adhered to Consult with your licensed plumber Use only lead free solder and flux for all sweat solder connections as required by state and federal codes Connect the softener to the main water supply pipe before or ahead of the water heater DO NOT RUN HOT WATER THROUGH THE SOFTENER Temperature of water passing through the softener must be less than 120 F Use care when handling the softener Do not turn upside down drop drag or set on sharp protrusions Maximum allowable inlet water pressure is 125 psi If daytime pressure is over 80 psi nighttime pressure may exceed the maximum Use a pressure reducing valve if necessary Adding a pressure reducing valve may reduce the flow The softener works on 24 volt 60 Hz electrical power only Be sure to use the included transformer Be sure the electric outlet and transformer are in an inside location to protect from wet weather See Where to Install the Softener section for more details
30. ment if you are on a municipal supply or call GE Answer Center to request a water hardness test kit If your report shows hardness in parts per million ppm simply divide by 17 1 to get the equivalent number of grains per gallon Display UP 4 button SmartWater Softener System DOWN button TIME HARDNESS or TOUCH or HOLD button SELECT button SET REGENERATION STARTING TIME NOTE RECHARGE TIME and a flashing 2 00 AM factory default should show in the display This is a good time for regeneration to start over in about 2 hours in most households because water is not in use HARD WATER is bypassed to house faucets during regeneration If no change is needed go to step 2 change the regeneration starting time follow step 1 1 Press the UP or DOWN V button to set the desired regeneration start time NOTE Each press of the buttons changes the time by 1 hour Holding the buttons in changes the time twice each second 2 Press the SELECT button once more Be sure to observe the AM or PM as you did when setting the time of day The display shows the present time of day and RECHARGE TONIGHT p l tl RECHARGE TONIGHT m i fam nga c RECHARGE Step by step installation instructions Sanitizing Procedures 70 To complete the installation do the following sanitizing procedures Care is taken at the factory to keep your water softener cl
31. oblem has been corrected Call for service Call for service Check the circuit breaker or fuses Call for service This is called etching and is permanent To prevent this from happening use less detergent if you have soft water Wash glassware in the shortest cycle that will get them clean Press and hold TOUCH or HOLD button until RECHARGE starts to flash e At completion of regeneration cycle approx 2 hrs run water from faucets to purge the salty water Check pressure should be minimum 20 psi Clean and reconnect hose 21 Before you call for service Troubleshooting Tips Problem Resin beads showing up in drinking water and sink Sounds you might hear Water has air bubbles and is cloudy Error Code on control 22 Possible Causes Cracked distributor Running water from the unit into a drain Air in system after installation Wiring may have worked loose in control What To Do Call for service This is normal Will go away after it runs for a while e Unplug transformer e Remove control cover release clips on side Check for loose incorrect wiring connections to electronic board or switch Reconnect as required Reassemble control cover Plug in Transformer Wait six minutes for Error Code to reappear e If Error Code reappears call for service Notes 23 Notes 24 GE Service Protection Plus GE a name recognized wor
32. ol and carefully push it down into the salt working it up and down If the tool strikes a hard object be sure it s not the bottom or sides of the tank it s most likely a salt bridge Carefully break the bridge with the tool Do not pound on the walls of the tank If the wrong kind of salt made the bridge take it out Then fill the tank with nugget or pellet salt only In humid areas it is best to fill with less salt more often Push tool into salt bridge to break Pencil mark Broom handle Salt Salt bridge Water level 73 About the water softener system 14 Cleaning the Nozzle and Venturi Assembly A clean nozzle and venturi is needed for the water softening system to work properly This small unit makes the suction to move brine from the salt storage area to the resin tank during regeneration If it becomes plugged with sand dirt etc the water softening system will not work and you will get hard water To get to the nozzle and venturi remove the water softening system top cover Be sure the water softening system is in service cycle no water pressure at nozzle and venturi Then while holding the nozzle and venturi housing with one hand remove the cap Lift out the screen support and screen then the nozzle and venturi Wash and rinse the parts in warm water until clean If needed use a small brush to remove iron or dirt Also checkand clean the gasket NOTE Some models have a small flow plug located
33. or from the valve outlet port Pass a small magnet back and forth in front of the sensor You should get a reading in the display If you get a reading shut off water supply unhook the in and out plumbing and check the turbine for binding B The letter P and dash es indicate POSITION switch operation The letter appearing means the switch is closed the dash means the switch is open Use the TOUCH or HOLD RECHARGE TONIGHT RECHARGE NOW button to manually advance the valve into each cycle and check correct switch operation CORRECT SWITCH DISPLAYS VALVE CYCLE STATUS Valve in service fill brining backwash or fast rinse position Valve rotating from one position to another C While in this diagnostic screen the following information is available and may be beneficial for various reasons This information is retained by the computer from the first time electrical power is applied to the control Press and hold the UP button to display the number of days this control has had electrical power pf 11 1 applied 4 Press and hold the DOWN button to display number of regenerations initiated by this control since the SR code number was entered Press the SELECT button and hold in three seconds until a Service Rating code appears in the display Repeat this step if the SR code is not displayed For correct water softening system operation the SR number must be SR22 for model GXSF27B SR31 for model GXSF39B S
34. psi If daytime heat may cause distortion or other damage to pressure is over 80 psi nighttime pressure may exceed non metallic parts the maximum Use a pressure reducing valve to reduce the flow if necessary Properly ground to conform with all governing codes and ordinances Softener resins may degrade in the presence of chlorine above 1 ppm Ifyou have chlorine in excess of this amount you may experience less life of the resin In these conditions you may wish to consider purchasing a GE point of entry household filtration system with a chlorine reducing filter Contact the GE Answer Center at 1 800 626 2000 for more information A WARNING Discard all unused parts and packaging material after installation Small parts remaining after the installation could be a choke hazard Installation instructions CAUTION Certain plumbing skills are needed for installation If you are unsure about any part ofthe installation of this product consult a professional plumber Unpacking and Inspection Be sure to check the entire softener for any shipping damage or parts loss Also note damage to the shipping cartons Contact the transportation company for all damage and loss claims The manufacturer is not responsible for damages in transit Small parts needed to install the softener are on a skin packed cardboard piece To avoid loss ofthe small parts keep them on the skin pack until you are ready to use them Important Insta
35. ress for 3 seconds the TOUCH or HOLD button to start an immediate regeneration and restore soft water supply Check fora loss of electrical power to the water softening system due to any of these conditions and correct as needed With the power supply restored observe the faceplate time display and read Program Memory section NOTE The electrical outlet for the softener should be continuously live so it cannot be accidentally switched off Be sure the bypass valve stem is positioned properly with the knobin the OUT position Observe instructions on the decal at the end of the stem Any restriction in this drain hose may prevent proper operation of the nozzle and venturi and reduce or prevent brine draw during regenerations e Refer to Cleaning the Nozzle and Venturi Assembly instructions With water pressure to the water softening system off take the nozzle assembly apart Inspect clean and replace as needed Any foreign particle s scratches nicks etc in the passages can prevent operation Be sure holes in the gasket are centered over holes in the housing Problem Water hard sometimes Water feels slippery after installation of water softening system Water softening system not using any salt Water is blue color after water softening system was installed Water softening system not regenerating Cloudiness on glassware automatic dishwashers Salty tasting water after installation Possible C
36. rough the internet at www geappliances com Complete and mail the enclosed Product Registration Card FOR YOUR RECORDS Write the model and serial numbers here You can find them on the back of the control head Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty READ THIS MANUAL 8 Inside you will find many helpful hints on how to use and maintain your water system properly Just a little preventive care on your part can save you a great deal oftime and money over the life ofyour system IF YOU NEED SERVICE You ll find many answers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section of this manual Or you can always call the GE Answer Center at 800 626 2000 24 hours a day 7 days a week OR Visit our Website at geappliances com IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING WA N G For your safety the information in this manual must be followed to minimize the risk of electric shock property damage or personal injury SAFETY PRECAUTIONS Check and comply with your state and local codes The water softening
37. serving a noticeable drop in the liquid level over an extended period of time NOTE Be sure a salt bridge is not preventing water from contacting salt See Care and cleaning of the water softening system section If the water softening system does not draw brine check nozzle and or venturi dirty or defective nozzle and venturi not seated properly on gasket WB restricted drain check drain fitting and hose defective nozzle and venturi seal Bl other inner valve defect rotor seal rotor amp disc wave washer etc NOTE If water system pressure is low an elevated drain hose may cause back pressure stopping brine draw Again press the TOUCH or HOLD button to move the water softening system into backwash Look for a fast flow of water from the drain hose A slow flow indicates a plugged top distributor backwash flow plug or drain hose Press the TOUCH or HOLD button to move the water softening system into fast rinse Again look for a fast drain flow Allow the water softening system to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test Toreturn the water softening system to service press the TOUCH or HOLD button Care and cleaning of the water softening system Checking the Salt Storage Level and Refilling Brine salt dissolved in water is needed for each and every regeneration The water for making brine is metered into the salt storage area by the
38. stallation acts of God Failure of the product if it is abused misused or used for Incidental or consequential damage to personal property other than the intended purpose or used commercially caused by possible defects with this appliance Bi Filters membranes or batteries This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 31 Service Telephone Numbers GE Answer Center 800 626 2000 The GE Answer Center is open 24 hours a day 7 days a week OR Visit our Website at geappliances com In Home Repair Service 800 GE CARES 800 432 2737 Expert GE repair service is only a phone call away Special Needs Service 800 626 2000 800 TDD GEAC 800 833 4322 GE offers free of charge a brochure to assist in planning a barrier free kitchen for persons with limited mobility Service Contracts 800 626 2224 Purchase service contract while your warranty is still in effect
39. system works on 24 volt 60 Hz You must follow these guidelines electrical power only Be sure to use only the included 7 WN transformer E Use care when handling the water softening system Do not turn upside down drop drag or seton sharp Keep the salt hole cover in place on the softener protrusions unless servicing the unit or refilling with salt lI Water softening systems using sodium chloride salt WARNING Do notuse with water that is for regeneration add sodium to the water Persons on microbiologically unsafe or of unknown quality sodium restricted diets should consider the added sodium without adequate disinfection before or after the as part of their overall intake Potassium chloride can be system used as an alternative to sodium chloride PROPER INSTALLATION This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used Install or store where it will not be exposed to E Use only ead free solder and flux for all sweat solder temperatures below freezing or exposed to any type connections as required by state and federal codes of weather Water freezing in the system will break it The water softening system requires a minimum water Do not attempt to treat water over 100 F 8 Sy flow of three gallons per minute at the inlet Maximum Do not install in direct sunlight Excessive sun allowable inlet water pressure is 125
40. t Use one of the following features to start a regeneration immediately or at the next preset regeneration start time RECHARGE TONIGHT 3 2 Feature Program Memory If electrical power to the water softening system is interrupted the control display is blank but the control keeps correct time for about six hours When power is restored you have to reset the present time only if the display is flashing other settings are maintained and never require resetting unless a change is desired Touch do not hold the TOUCH or HOLD button RECHARGE TONIGHT flashes in the control display area regeneration will occur at the next preset regeneration start time If you decide to cancel this regeneration touch the same button once more RECHARGE NOW 3 12 Press and hold the TOUCH or HOLD button until RECHARGE NOW starts to flash in the control display area The water softening system begins an immediate regeneration and when over in about two hours you will have a new supply of soft water Once started you cannot cancel this regeneration If the time is flashing after a long power outage the water softening system continues to work as it should to provide you with soft water However regenerations may occur at the wrong time of day until you reset the control to the correct time of day Feature Service Automatic Electronic Diagnostics The control computer has a self diagnostic function for the electrical system e
41. teps to protect your new appliance investment Complete and mail After mailing the Read your Owner s your Consumer registration below Manual carefully Product Ownership store this document It will help you Registration today in a safe place It operate your new Have the peace of contains information appliance properly mind of knowing we you will need should If you have questions can contact you in the you require service or need more unlikely event of a Our service number is information call the safety modification 800 GE CARES GE Answer Center 800 432 2737 800 626 2000 Model Number Serial Number Important If you did not get a registration card with your product detach and return the form below to ensure that your product is registered or register online at www geappliances com Model Number Serial Number Mr Ms Mrs Miss First Last Name Street Address Apt E mail Address Zip City State Code E is l Month Day Year Number Occasionally we may allow selected companies to send you information Check here if you do not want this information General Electric Company Louisville Kentucky www geappliances com GE Appliances 26 seme M M
42. xcept input power and water meter The computer monitors the electronic components and circuits for correct operation Ifa malfunction occurs an error code appears in the control display The chart on Error Codes shows the error codes that could appear and possible reasons for each code While an error code is displayed all control buttons are inoperable except for the SELECT button SELECT remains operational so the service person can make the Manually Initiated Electronic Diagnostics to further isolate the defect and check the water meter 75 About the water softener system 16 Service Electronic Demand Time Features and Service ERROR CODE DISPLAYED ERRO1 ERRU2 ERROS ERRO4 ERROS POSSIBLE DEFECT motor position motor position inoperative switch inoperative switch or or wiring wiring harness harness wiring harness control control control or connection PWA PWA PWA to switch position switch e control PWA To remove an error code 1 Unplug transformer 2 Correct defect 3 Plug transformer in 4 Wait for at least 6 minutes The error code will return if the reason for the error code was not corrected Service Timer Softener Service Checkout Procedure Ifyou are not getting soft water and an error code is not displayed use the procedures below to find the problem First make the following visual checks VISUAL CHECKS 7 Is there electrical power to the outlet
43. ypass valve Torch heat will damage plastic parts Turn bypass valve upside down to connect to floor level plumbing When turning threaded pipe fittings onto plastic fittings use care not to cross thread Use pipe joint compound on all external pipe threads Support inlet and outlet plumbing in some manner use pipe hangers to keep 4 OUT the weight off of the valve fittings IN 4 CONNECT AND RUN THE VALVE DRAIN HOSE Use the provided drain hose 20 length included to attach to the valve drain fitting To keep water pressure from blowing the hose off use a hose clamp to Valve secure in place drain hose Locate the other end ofthe hose at a suitable drain point floor drain sump laundry tub etc that terminates at the sewer Check and comply with local codes Q IMPORTANT If more drain hose is needed it should be ordered from Parts rain at 800 626 2002 The water softener will not work if water cannot exit this hose fitting during regenerations e Tie or wire the hose in place at the drain point High water pressure will cause it to whip during the back wash and fast rinse cycles of regeneration Also provide an air gap of at least 1 1 2 between the end of the hose and the drain point An air gap prevents possible siphoning of sewer water into the softener if the sewer should back up If raising the drain hose overhead is required to get to the drain point do not ra
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