Dell FX160 Setup and Quick Reference Guide
Contents
1. 20 Dell Diagnostics 2 22 222er 21 Contents 5 Reinstalling Software Drivers tor Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Windows System Restore Windows Vista hard drive operating systems only 222222 6 Finding Information 7 Getting Helps user AE RES SERE DE Obtaining Assistance Technical Support and Customer Service DellGConnect ans sami ab Sansa SA LG Online Services 0a AutoTech Service 0 Automated Order Status Service Problems With Your Order Product Information 2 2222 Returning Items for Warranty Repair or Credit Before YouCall 400 Contacting Dell Contents About Your Computer Front View a 10 9 8 7 6 5 ID oa ww oF ow un il 4 1 power button 2 side cover 3 USB 2 0 connectors 2 4 stand 5 headphone connector 6 microphone connector About Your Computer 7 diagnostic lights see your Service Manual for information about light codes 9 hard drive indicator Back View 1 wireless antenna optional 3 DVI connector 5 USB 2 0 connectors 4 7 power connector 9 network connector RJ 45 6 About Your Computer 8 10 o o A N Wi Fi i2. Audio Serial PS 2 12 Specifications 15 pin VGA connector and 24 pin DVI connector RJ 45 connector two front panel and four back panel USB 2 0 compliant connectors two jacks headphone and microphone one 9 pin connector two 6 pin mini DINs Connectors continued System board connectors Serial ATA hard drive Serial ATA NVRAM module Fan Mini PCI Express X1 Front panel LED Front panel USB Front panel audio Memory Power 12 V BIOS ROM Serial ATA hard drive power Controls and Lights one 7 pin connector one 22 pin connector one 5 pin connector one 52 pin connector one 14 pin connector two 10 pin connectors one 12 pin connector two 240 pin connectors one 4 pin connector one 8 pin socket one 4 pin connector Front of computer Power button Power light within the power button Network link light Wireless light Diagnostic lights 1 4 push button blue light Blinking blue in sleep state solid blue for power on state amber light A solid amber light when the computer does not start indicates that the system board cannot start initialization This could be a system board or a power supply problem see Power Problems on page 17 blue light A solid blue light indicates network connectivity blue light A solid blue light indicates the wireless network is powered on See your Service Manual for information about diagnostic light codes
3. view and may not apply if you set your Dell computer to the Windows Classic view The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET A program stops responding END THE PROGRAM 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously to access the Task Manager and click the Applications tab 2 Click to select the program that is no longer responding and click End Task A program crashes repeatedly KA NOTE Most software includes installation instructions in its documentation or on a floppy disk CD or DVD CHECK THE SOFTWARE DOCUMENTATION If necessary uninstall and then reinstall the program Troubleshooting Tips 19 A program is designed for an earlier Microsoft Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen A solid blue screen appears TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 6 seconds until the computer turns off and then restart your computer Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION e Ensure that the program is compatible
4. cables from all electrical outlets Follow the safety instructions that shipped with your computer If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Tips on page 17 for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics on page 21 for procedures on how to run Dell Diagnostics Fill out the Diagnostics Checklist on page 36 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 32 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 37 KA NOTE Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures KA NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the Dell Support see Technical Support and Customer Service on page 32 Getting Help 31 KA NOTE Some of the foll
5. countries KA NOTE Additional information may ship with your computer Document Media Label Contents Service Tag Express Service Code The Service Tag Express Service Code is located on your computer Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support Safety Regulatory Warranty and Support Documentation This type of information may have shipped with your computer For additional regulatory information see the Regulatory Compliance Homepage on www dell com at the following location www dell com regulatory_compliance Warranty information Terms and Conditions U S only Safety instructions e Regulatory information Ergonomics information End User License Agreement Dell Technology Guide The Dell Technology Guide is available at support dell com About your operating system Using and maintaining devices Understanding technologies such as RAID the Internet Bluetooth wireless technology e mail networking and more Microsoft Windows License Label Your Microsoft Windows License is located on your computer Provides your operating system product key Finding Information 29 30 Finding Information Getting Help Obtaining Assistance A CAUTION If you need to remove the computer cover first disconnect the computer power and modem
6. with the operating system installed on your computer e Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information e Ensure that the program is installed and configured properly e Verify that the device drivers do not conflict with the program e If necessary uninstall and then reinstall the program Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updates for your computer To enroll for the Dell Technical Update service go to support dell com technicalupdate Dell Support Utility KA NOTE The Dell Support Utility is not supported on Linux or Windows XP embedded operating systems 20 Troubleshooting Tips The Dell Support Utility provides self support information software updates and health scans of your computing environment Access the Dell Support Utility from the icon on the taskbar or from the Start menu If the Dell Support icon does not appear in your taskbar 1 Click Start all Programs Dell Support Dell Support Settings 2 Ensure that the Show icon on the taskbar option is checked KA NOTE If the Dell Support Utility is not available from the Start menu go to support dell com and download the software For more information about the Dell Support Utility click the question mark at the top of the Dell Support screen Dell Diagnostics
7. 01 to 0 01 G2 Hz 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft G2 or lower as defined by ISA S71 04 1985 Specifications 15 16 Specifications Troubleshooting Tips A CAUTION Always unplug your computer from the electrical outlet before opening the cover KA NOTE For detailed troubleshooting information including responding to system messages see your Service Manual at support dell com Using the Hardware Troubleshooter 1 Click Start Microsoft Windows XP embedded or the Windows Vista Start button O and click Help and Support Type hardware troubleshooter in the search field and press lt Enter gt to start the search In the search results select the option that best describes your problem and follow the remaining troubleshooting steps Tips If a device does not work ensure that the device is properly connected Check the diagnostics lights on the front of the computer or listen for beep codes that may indicate a problem See your Service Manual for more information If you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed If an error message appears on the screen write down the exact message This messa
8. Dell Technology Guide 29 Service Manual 29 drivers 23 identifying 23 reinstalling 24 returning to a previous version 24 Drivers and Utilities media Dell Diagnostics 21 E End User License Agreement EULA 29 ergonomics information 29 Express Service Code 29 F finding information 29 L license label 29 memory troubleshooting 18 Index 39 0 operating system System Restore 26 operating system product key 29 P phone numbers 37 power power light conditions 17 troubleshooting 17 problems restore to previous state 26 regulatory information 29 reinstalling drivers and utilities 24 software 23 S safety information 29 Service Manual 29 Service Tag 29 setup computer 7 software problems 20 reinstalling 23 40 Index software continued troubleshooting 19 20 updates 20 specifications all 11 audio 12 connectors 12 controls and lights 13 drives 12 environmental 15 memory 11 physical 14 power 14 processor 11 system information 11 video 12 support 31 contacting Dell 37 DellConnect 32 online services 32 regional 32 technical support and customer service 32 support information 29 System Restore 26 Terms and Conditions 29 troubleshooting 17 blue screen 20 computer not responding 19 troubleshooting continued Dell Diagnostics 21 memory 18 power 17 power light conditions 17 prog
9. KA NOTE Dell Diagnostics is supported only on operating systems installed on the hard drive and Windows XP Embedded running on an NVRAM Flash module Starting the Dell Diagnostics installed on the computer 1 Ensure that the computer is connected to a working electrical outlet 2 Tum on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Boot to Utility Partition and press lt Enter gt KA NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop and then shut down your computer and try again Z NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities media 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and follow the instructions on the screen Starting the Dell Diagnostics From the Dell Drivers and Utilities Media KA NOTE The Dell Drivers and Utilities media is optional and may not ship with your computer This procedure also requires an external optical drive 1 Connect an external optical drive to the computer 2 Insert the Drivers and Utilities media Troubleshooting Tips 21 22 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately KA NOTE If you wait too long and the operating system logo appears continue to wait un
10. Model DC01T Dell OptiPlex FX160 Setup and Quick Reference Guide This guide provides an overview of features specifications quick setup software and troubleshooting information for your computer For more information about your operating system devices and technologies see the De l Technology Guide at support dell com www dell com support dell com Notes Notices and Cautions KA NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Information in this document is subject to change without notice 2008 Dell Inc All rights reserved
11. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo OptiPlex and DellConnect are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Intel and Atom are registered trademarks of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model DC01T August 2008 P N C742D Rev A00 Contents 1 About Your Computer 5 Front View 5 Back VIEW a s eteni sie Seen Bah 6 2 Setting Up Your Computer 1 Before Setting Up Your Computer 7 Quick Setup SG SS 7 3 speelfieatlons er Oh nets 11 4 Troubleshooting Tips 17 Using the Hardware Troubleshooter 17 TIPS EE RE ne Hee gie 17 Power Problems 17 Memory Problems 18 Lockups and Software Problems 19 Dell Technical Update Service n 20 Dell SupportUtility
12. Specifications 13 Controls and Lights continued Drive activity light blue light A blinking blue light indicates the computer is reading data from or writing data to the SATA hard drive Rear of computer Link integrity light on green light 10 Mb operation network adapter connector orange light 100 MB operation yellow light 1 Gb operation off no light The computer is not detecting a physical connection to the network Network activity light on yellow blinking light network adapter connector Power DC power supply Wattage 50 W Voltage see the safety 100 240 V 0 8 A 50 60 Hz information that shipped with your computer for important voltage setting information Coin cell battery 3 V CR2032 lithium coin cell Physical Height 22 9 cm 9 02 in without stand 26 9 cm 10 6 in with stand Width 5 4 cm 2 13 in with side cover 4 7 cm 1 85 in without side cover Depth 25 2 cm 9 92 in Weight 1 81 2 09 kg 4 0 4 6 1b NOTE Weight varies depending on configuration and if the stand is included 14 Specifications Environmental Temperature Operating Storage Relative humidity Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level 10 to 35 C 50 to 95 F 40 to 65 C 40 to 149 F 20 to 80 noncondensing 5 to 350 Hz at 0 0002 G2 Hz 5 to 500 Hz at 0 0
13. ean countries only apsupport dell com Asian Pacific countries only e Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only e Anonymous file transfer protocol FTP ftp dell com log in as user anonymous and use your e mail address as your password AutoTech Service Dell s automated support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For the telephone number to call for your region see Contacting Dell on page 37 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call for your region see Contacting Dell on page 37 Problems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip available when you call For the telephone number to call for your region see Contacting Dell on page 37 Getting Help 33 Product Information If you need information about additiona
14. erings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Processor type Level 2 L2 cache Intel Atom 200 Series Single Core processor or Intel Atom 300 Series Dual Core processor at least 512 KB pipelined burst per core eight way set associative writeback SRAM System Information SiS M671 and SiS 968 Chipset DMA channels Interrupt levels BIOS chip ROM NIC seven 24 8 Mb integrated network interface capable of 10 100 1000 Mbps communication Memory connectors Memory capacities 667 MHz or 800 MHz DDR2 SDRAM NOTE When 800 MHz memory is installed the computer still operates at 667 MHz two DIMMs 512 MB 1 GB and 2 GB modules 512 MB modules supported on Linux Specifications 11 Memory continued Minimum memory Maximum memory 1 GB 512 MB for Linux 4 GB SiS Mirage integrated video default 128 MB shared video memory can be changed in BIOS system setup Audio Type ADI 1984A Integrated HD Audio Drives Internally accessible Available devices one 2 5 in drive bay one 2 5 in SATA hard drive NOTE A hard drive is optional and requires a hard drive kit one NVRAM Flash module for embedded operating system Connectors External connectors Video Network adapter USB
15. etting Help Before You Call KA NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the Diagnostics Checklist see Diagnostics Checklist on page 36 If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available A CAUTION Before working inside your computer follow the safety instructions in the documentation that shipped with your computer Getting Help 35 36 Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each f
16. ge may help support personnel to diagnose and fix the problem s If an error Message occurs ina program see the program documentation Power Problems A CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see www dell com regulatory_compliance Troubleshooting Tips 17 IF THE POWER LIGHT IS OFF The computer is either turned off or is not receiving power Reseat the power cable in the power connector on the back of the computer and the electrical outlet e Bypass power strips power extension cables and other power protection devices to verify that the computer turns on properly e Ensure that any power strips being used are plugged into an electrical outlet and are turned on e Ensure that the electrical outlet is working by testing it with another device such as a lamp IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING Ensure that the display is connected and powered on e If the display is connected and powered on see your Service Manual on support dell com IF THE POWER LIGHT IS BLINKING BLUE The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation IF THE POWER LIGHT IS STEADY AMBER There is a power problem or a device may be malfunctioning or incorrectly installed ELIMINATE INTERFERENCE Some poss
17. ible causes of interference are e Power keyboard and mouse extension cables Too many devices connected to the same power strip e Multiple power strips connected to the same electrical outlet Memory Problems A CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see www dell com regulatory_compliance IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory 18 Troubleshooting Tips Reseat the memory modules to ensure that your computer is successfully communicating with the memory Run the Dell Diagnostics see Dell Diagnostics on page 21 IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules to ensure that your computer is successfully communicating with the memory e Ensure that you are following the memory installation guidelines e Ensure that the memory you are using is supported by your computer For more information about the type of memory supported by your computer see Specifications on page 11 Run the Dell Diagnostics see Dell Diagnostics on page 21 Lockups and Software Problems KA NOTE The procedures in this document were written for the Windows default
18. ile before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Getting Help Contacting Dell For customers in the United States call SOO WWW DELL 800 999 3355 KA NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com and verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 2 Click Contact Us on the left side of the page and select the appropriate service or support link based on your need 3 Choose the method of contacting Dell that is convenient for you Getting Help 37 38 Getting Help Index c connecting monitor 8 network cable 9 power cables 9 contacting Dell 31 37 Dell contacting 31 37 software updates 20 Support Utility 20 technical support and customer service 32 Technical Update Service 20 Dell Diagnostics 21 starting from the Drivers and Utilities media 21 starting from your hard drive 21 Dell Technology Guide 29 DellConnect 32 diagnostics Dell 21 documentation 29
19. l data on the hard drive This option available only on computers with hard drives with Windows Vista also requires an external optical drive to run the media Using Microsoft Windows System Restore Windows Vista hard drive operating systems only KA NOTE The procedures in this document were written for the Windows default view and may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click the Windows Vista Start button 26 2 In the Start Search box type System Restore and press lt Enter gt KA NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen Reinstalling Software Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click the Windows Vista Start button In the Start Search box type System Restore and press lt Enter gt Click Undo my last restoration and click Next Reinstalling Software 27 28 Reinstalling Software Finding Information KA NOTE Some features or media may be optional and may not ship with your computer Some features or media may not be available in certain
20. l products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 37 Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 37 Include a copy of the invoice and a letter describing the reason for the return 2 Include a copy of the Diagnostics Checklist see Diagnostics Checklist on page 36 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Contacting Dell on page 37 3 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 4 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you 34 G
21. m use System Restore see Restoring Your Operating System on page 26 to return your computer to the operating state that existed before you installed the new driver Windows XP Embedded 1 Locate the list of devices for your computer a Right click My Computer on the desktop b Click Properties KA NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue c Click the Hardware tab and then click Device Manager 24 Reinstalling Software 2 3 Right click the device for which the new driver was installed and click Properties Click the Drivers tab Roll Back Driver If Device Driver Rollback does not resolve the problem use System Restore see Restoring Your Operating System on page 26 to return your computer to the operating state that existed before you installed the new driver Manually Reinstalling Drivers Windows Vista 1 2 Click the Windows Vista Start button O and right click Computer Click Properties Device Manager KA NOTE The User Account Control window appears If you are an administrator on the computer click Continue otherwise contact your administrator to continue Double click the type of device for which you are installing the driver for example Audio or Video Double click the name of the device for which you are installing the driver Click the Driver tab Update Driver Br
22. ndicator network activity indicator serial connector VGA connector PS 2 keyboard connector PS 2 mouse connector Setting Up Your Computer Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface on which to place your computer NOTICE Keep the computer on the stand and in the vertical position Setting up the computer horizontally on its side restricts airflow and can impact performance Restricting airflow around the computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on Quick Setup A CAUTION Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer Z NOTE Some devices may not be included if you did not order them Setting Up Your Computer 7 1 Connect the monitor using either the white DVI cable or the blue VGA cable lt lOl E SO S l Setting Up Your Computer 3 Connect the network cable p 4 Connect the power cable Setting Up Your Computer 9 10 5 Press the power buttons on the monitor and the computer Mm Setting Up Your Computer Specifications KA NOTE Off
23. owing services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 35 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services at the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses e Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only 32 Getting Help Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribb
24. owse my computer for driver software Click Browse and browse to the location to which you previously copied the driver files Click the name of the driver gt OK Next Click Finish and restart your computer Windows XP Embedded 1 Locate the list of devices for your computer a Right click My Computer on the desktop b Click Properties KA NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue c Click the Hardware tab and then click Device Manager Reinstalling Software 25 Right click the device for which you need a driver and click Update Driver Click the Drivers tab Update Driver Follow the instructions that appear on the screen to either install the driver from a local source or to search the Web for a driver Restoring Your Operating System Depending on your system configuration you can restore your operating system in the following ways Microsoft Windows System Restore available only on computers that have hard drives and are running Windows Vista returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files If you received the Operating System media with your computer you can use it to restore your operating system However using the Operating System media deletes al
25. ram crashes 19 programs and Windows compatibility 20 restore to previous state 26 software 19 20 tips 17 U updates software and hardware 20 V view back 6 front 5 W warranty information 29 Windows License label 29 Windows Vista Device Driver Rollback 24 Program Compatibility wizard 20 returning to a previous device driver version 24 System Restore 26 Windows XP System Restore 26 wizards Program Compatibility wizard 20 Index 41 42 Index
26. ties on page 24 Windows XP Embedded 1 Locate the list of devices for your computer a Right click My Computer on the desktop b Click Properties KA NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue c Click the Hardware tab and then click Device Manager Reinstalling Software 23 2 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utilities on page 24 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com provides approved drivers for your computer If you install drivers obtained from other sources your computer might not work correctly Returning to a Previous Device Driver Version Windows Vista 1 Click the Windows Vista Start button O and right click Computer 2 Click Properties Device Manager KA NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manager 3 Right click the device for which the new driver was installed and click Properties 4 Click the Drivers tab Roll Back Driver If Device Driver Rollback does not resolve the proble
27. til you see the Microsoft Windows desktop then shut down your computer and try again YA NOTE The next steps change the boot sequence for one time only On the next start up the computer starts according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW and press lt Enter gt Select Boot from CD ROM from the menu that appears and press lt Enter gt Type 1 to start the CD menu and press lt Enter gt to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version that is appropriate for your computer When the Dell Diagnostics Main Menu appears select the test that you want to run and follow the instructions on the screen Troubleshooting Tips Reinstalling Software Drivers Identifying Drivers Windows Vista 1 Locate the list of devices for your computer a Click the Windows Vista Start button O and right click Computer b Click Properties gt Device Manager Z NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue 2 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utili
Download Pdf Manuals
Related Search