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Dell Inspiron PP09L User's Manual

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1. 80 If only part of the display is readable 80 Contents 5 6 ScannerProblems 2 2 2 202020 0 0 000054 81 Hard Drive Problems 2 2 2020020200 0000004 81 If you have problems with a hard drive 81 PC Card Problems 82 External Keyboard ProblemS 82 PowerProblems 02 0 0 0 0 00 0000004 83 Unexpected Characters 2 2 202 200 0 0048 84 Touch Pad or Mouse Problems 84 PrinterProblems 2 2 2 2020202020 0 0 00 0000004 85 E MailProblems 2 2020200 0 0 0 0000 e 86 Modem and Internet Connection Problems 86 Network Problems 2 20 2020202020200 000000004 87 General Program Problems 88 A program crashes 0 0 88 Aprogramstopsresponding 0 000 88 A solid bluescreenappears 0 000 88 Error Messages appear 0 0000000004 88 CDorDVDProblems 20200200 2000000000 89 If you cannot play a CD CD RW or DVD 89 If you cannot eject the CD CD RW or DVD drivetray 89 If you hear an unfamiliar scraping or grinding sound 90 Sound and Speaker Problems 90 If you have a problem with integrated speakers 90 If you have a problem with external speakers 2 2 2 91 E Mail Modem and Internet Problems 2 2 2 2 2 2 92 Resolvi
2. 152 Definition of Dell Installed Software and Peripherals 152 Definition of Third Party Software and Peripherals 152 Contacting Dell 152 Regulatory Notices 170 NOM Information Mexico Only 171 Contents Limited Warranties Limited Warranty for Dell Branded Hardware Products WWESZODIV ala dos IR ata ara Limited Warranty Terms for Dell Branded Hardware Products Canada Only Dell Software and Peripherals Canada Only 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Contents 9 10 Contents A N CAUTION Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage SAFETY General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting
3. Finding Information 17 www dell com support dell com What Are You Looking For e How to set up my computer e Tips on using Microsoft Windows How to play CDs and DVDs How to use standby mode and hibernate mode How to change my display resolution How to clean my computer Service Tag and Express Service Code Microsoft Windows License Label 18 Finding Information Find It Here Setup Diagram ing Up Your Computer Configuration de votre ordinateur System einrichten Configurazione del computer Instalaci n del ordenador www dell com suppert dell cem Dell Inspiron Help File 1 Click the Start button and click Help and Support 2 Click User and system guides and click User s guides 3 Click Dell Inspiron Help Service Tag and Microsoft Windows License These labels are located on the bottom of your computer 1080080 NINNI WINE 100108 10 VIAA INI INNI ege gogo gogo SERVICE TAG 8888888 EXPRESS SERVICE CODE e Use the Service Tagto z Windows XP identify your ALO computer hen ou i Product Key XXXXX XXXXX XXXXX XXXXX XXXXX P a en ait use support dell com or contact technical support e Enter the Express Service Code to direct your call when you contact technical support The Express Service Code may not be available in certain countries e Use the number on the Microsoft Windows License Label if you reinstall your operating system What Are You Loo
4. 3 Push the new device into the bay until it clicks Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device double click the Safely Remove Hardware icon on the taskbar click the device you want to eject and click Stop NOTICE To prevent damage to devices store them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 56 Using the Module Bay 2 Press the device latch release device latch release 3 Pull the device out of the module bay module bay device device latch release 4 Push the new device into the bay until it clicks The operating system automatically recognizes the device 5 If necessary enter your password to unlock your computer Using the Module Bay 57 www dell com support dell com 58 Using the Module Bay Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard Each key on the keypad has multiple functions The keypad numbers and symbols are marked in blue on the middle of the keypad keys e To type a number or symbol hold down lt Fn gt and press the desired key e To enable the keypad press lt Num Lk gt The light indicates that the keypad is active e To disable the keypad press lt Num Lk gt again Key Combinations System Functions lt Ctrl gt lt Shift
5. on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver as described in the following section Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollback to replace the driver with the previously installed version 1 Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager O UU a WN Right click the device for which the new driver was installed and click Properties Solving Problems 7 8 Click the Drivers tab Click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore see page 97 to return your computer to the operating state that existed before you installed the new driver Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem then reinstall the driver from the Drivers and Utilities CD 1 2 Save and close any open files and exit
6. 39 www dell com support dell com 3 Plug one end of the composite video cable in to the composite video input connector on the TV digital audio adapter cable 4 Plug the other end of the composite video cable in to the composite video input connector on the TV 5 Plug the single connector end of the audio cable in to the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 43 to ensure that the computer recognizes and works properly with the TV Composite Video and S PDIF Digital Audio 40 Using Your Computer Turn off the computer and the TV and or audio device that you want to connect Connect the TV digital audio adapter cable to the S video TV out connector on the computer Plug one end of the composite video cable in to the composite video input connector on the TV digital audio adapter cable Plug the other end of the composite video cable in to the composite video input connector on the TV Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the TV digital audio adapter cable Plug the other end of the digital audio cable in to the S PDIF input connector on your TV or othe
7. The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click Control Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or Change Remove and follow the prompts on the screen 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again Solving Problems Video and Display Problems If the display is blank K NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach an external monitor to your computer CHECK THE LIGHT When the 0 light is blinking the computer has power e If the O light is blinking the computer is in standby mode press the power button to exit standby mode e If the O light is off press the power button e Ifthe light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode CHECK THE BATTERY If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC A
8. in consecutive order Palm Rest AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Follow the procedures in Before You Begin see page 103 Remove the center hinge cover see page 121 Remove the keyboard see page 114 Remove the display see page 124 Remove the keyboard bracket see page 118 SOU a WU N E Turn over the computer and remove the three M2 5 x 8 mm screws labeled circle P Adding and Replacing Parts M2 5 x 8 mm screws labeled circle P 3 7 Turm the computer top side up and remove the four M2 5 x 3 mm screws labeled circle P 8 Disconnect the touch pad connector from the system board 9 Slide the palm rest forward and remove it from the computer M2 5 x 3 mm screws TC touch pad connector Y Y Adding and Replacing Parts 131 www dell com support dell com 132 Processor Module Removing the Processor Module ZN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE Do not touch the processor die Press a
9. 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06105 766 7000 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 General Support toll free 1 866 540 3355 General Support 1 800 999 0136 General Support toll free 1 877 270 4609 Website support ap dell com E mail ap_support dell com Technical Support Dimension and Inspiron 2969 3189 Technical Support OptiPlex Latitude and 2969 3191 Dell Precision Technical Support PowerApp PowerEdge 2969 3196 PowerConnect and PowerVault Gold Queue EEC Hotline 2969 3187 Customer Advocacy 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 Appendix 159 www dell com support dell com Country City International Access Code Country Code City Code India Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Italy Milan International Access Code 00 Country Code 39 City Code 02 Jamaica 160 Appendix Department Name or Service Area Website and E Mail Address Technical Support Sales Website support euro dell com E mail dell_direct_support dell com Technical Support U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K
10. Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see page 94 If Device Driver Rollback does not resolve the problem then use System Restore see page 97 to return your operating system to the operating state it was in before you installed the new device driver Solving Problems NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows XP you need the following items e Dell Operating System CD e Dell Drivers and Utilities CD K NOTE The Drivers and Utilities CD contains drivers that were installed during assembly of the computer Use the Drivers and Utilities CD to load any required drivers Reinstalling Windows XP To reinstall Windows XP perform all the steps in the following sections in the order in which they are listed The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers see Reinstalling Drivers and Utilities on page 94 virus protection program and other software NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed
11. Customer Care dial within U K only Corporate Customer Care Corporate Customer Care dial within U K only Ireland Sales U K Sales dial within U K only Fax SalesFax Switchboard Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard General Support dial from within Jamaica only Area Codes Local Numbers and Toll Free Numbers 1600 33 8045 1600 33 8044 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 02 577 826 90 02696 821 14 02 696 821 15 02 696 21 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 1 800 682 3639 Country City International Access Code Country Code City Code Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Department Name or Service Area Website and E Mail Address Website support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan D
12. fan keyboard display reserve battery or PC Card with Bluetooth wireless technology NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card fan keyboard display reserve battery or PC Card with Bluetooth wireless technology to help prevent possible damage to the system board l Shut down your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Remove the main battery from the battery bay Ground yourself by touching any connector on the back panel 5 While you work periodically touch a connector on the back panel to dissipate any static electricity that might harm internal components SAFETY Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching any connector on the back panel of the computer As you continue to work inside the computer periodically touch any connector on the back panel of the computer to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from el
13. 387 5759 to receive a Credit Return Authorization Number You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer s packaging which must be in as new condition prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or
14. 800 MHz front side bus PC3200 400 MHz Hyper Threading technology K NOTE To get dual channel memory bandwidth capability you must always have two memory modules installed and they must be of the same memory capacity For information on installing memory see page 105 For more information on the type of memory supported by your computer see page 144 Hyper Threading Hyper Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors capable of performing certain tasks simultaneously The Microsoft Windows XP operating system is optimized to take advantage of Hyper Threading technology While many programs can benefit from Hyper Threading some programs have not been optimized for Hyper Threading and may require an update from the software manufacturer Contact the software manufacturer for updates and information about using Hyper Threading with your software Optimizing Performance 47 www dell com support dell com 48 Optimizing Performance Using a Battery Battery Performance AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 K NOTE Batteries for portable computers are covered only during the initial one year period of the limited warranty for your computer For more information about the Dell warranty for your computer see Limited Warranties on pag
15. A SLOWER RATE See the help files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exiting all other open programs before writing to the CD RW may alleviate the problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted ADJUST THE VOLUME USING KEYBOARD SHORTCUTS Press lt Fn gt lt Fnd gt to disable mute or re enable the integrated speakers REINSTALL THE SOUND AUDIO DRIVER Sce Reinstalling Drivers and Utilities on page 94 90 Solving Problems If you have a problem with external speakers K NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram supplied with the speakers TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble
16. Files and Settings Transfer Wizard 33 floppy drive connecting to a USB connector 28 fixing problems 81 See module bay H hard drive description 31 fixing problems 81 replacing 111 returning to Dell 112 system view 31 hardware conflicts 96 184 Index Hardware Troubleshooter 96 Help and Support Center 19 Hyper Threading technology 47 IEEE 1394 connector description 25 system view 25 infrared sensor enabling 151 installing parts recommended tools 103 safety guidelines 103 K key combinations 59 keyboard description 23 fixing problems 82 84 removing 114 shortcuts 59 system view 23 unexpected characters 84 keyboard status lights description 24 system view 24 keypad numeric 59 L labels Microsoft Windows 18 Service Tag 18 media control buttons description 23 system view 23 memory adding 105 removing 106 memory module cover description 31 system view 3 Microsoft Windows label 18 Mini PCI card installing 108 Mini PCI card cover description 31 system view 31 modem connector description 29 system view 29 module bay swapping devices while the computer is running 56 swapping devices while the computer is turned off 55 system view 25 monitor connecting a television 43 connecting two 43 mute buttons description 23 system view 23 N network fixing problems 87 network connector description 29 syste
17. Service Area Website and E Mail Address Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales Home Small Business Fax Home Small Business Customer Care Preferred Accounts Corporate Customer Care Home Small Business Technical Support Preferred Accounts Corporate Technical Support Switchboard General Support General Support Website support euro dell com E mail tech_be dell com E mail for French Speaking Customers support euro dell com be fr emaildell Technical Support Customer Care Corporate Sales Fax Switchboard General Support General Support Website www dell com br Customer Support Technical Support Tech Support Fax Customer Care Fax Sales General Support Customer Technical Support Penang Malaysia Customer Service Penang Malaysia Transaction Sales Penang Malaysia Area Codes Local Numbers and Toll Free Numbers 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 3779 0820 240 530 00 toll free 1 866 278 6818 1 800 534 3066 02 481 92 88 02 481 91 19 02 481 91 00 02 481 92 99 02 481 91 00 1 800 342 0671 toll free 800 10 0238 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 toll free 1 866 278 6820 604 633 4966 604 633 4949 604 633 4955 Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers a
18. System Assessment K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from your Drivers and Utilities CD If you wait too long and the Microsoft Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer through the Start menu and try again 4 When the boot device list appears highlight Diagnostics and press lt Enter gt The computer runs the Pre boot System Assessment a series of initial tests of your system board keyboard hard drive and display e During the assessment answer any questions that appear e Ifa failure is detected the computer stops and beeps To stop the assessment and restart the computer press lt n gt to continue to the next test press lt y gt to retest the component that failed press lt r gt Solving Problems 75 www dell com support dell com 16 e If failures are detected during the Pre boot System Assessment write down the error code s and contact Dell see page 152 before continuing on to the Dell Diagnostics e Ifthe Pre boot System Assessment completes successfully you receive the message Booting Dell Diagnostic Utility Partition Press any key to continue 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 6 When the Dell Diagnostics Main Menu appears select the test you want to run as described in th
19. Tutorial How to Copy a CD or DVD K NOTE If you have a DVD CD RW combo drive and you experience recording problems check for available software patches at the Sonic support website at support sonic com Currently there are five DVD writeable disc formats available DVD R DVD RW DVD R DVD RW and DVD RAM The DVD writeable drives installed in Dell computers will write to DVD R and DVD RW media as well as read DVD R and DVD RW media but the drives will not write to and may not read DVD RAM media The commerically available DVD players for home theater systems may or may not read all five formats K NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordNow l Click the Start button point to All Programs Sonic gt RecordNow RecordNow 2 Click either the audio tab or the data tab depending on the kind of CD or DVD you are planning to copy 3 Click Exact Copy Using Your Computer 45 www dell com support dell com 46 4 To copy the CD or DVD e Ifyou have one CD or DVD drive ensure that the settings are correct and click Copy The computer reads your source CD or DVD and copies 1t to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the CD or DVD drive and click OK e Ifyou have two CD or DVD drives select the drive into which you have inserted your source CD or DVD and click Copy The computer copies the data on the C
20. Windows desktop U S only e Additional documentation tools troubleshooting information and links to online support resources e A diagnostic program for my computer e Drivers for my computer e My computer documentation e My device documentation e How to set up a printer e Additional information about setting up my computer e How to troubleshoot and solve problems e How to remove and install parts e Technical specifications e How to contact Dell Find It Here Dell Solution Center lt gt On your Windows desktop Drivers and Utilities CD also known as the ResourceCD Documentation and drivers are already installed on your computer You can use the CD to reinstall drivers see page 94 for instructions run the Dell Diagnostics see page 75 for instructions or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users DRIVERS AND UTILITIES ALREADY INSTALLED ON YOUR COMPUTER For Reinstalling Dell System Software The software is already conte installed on your compute Merino Ondy usa this CO to reinstall Dev the software Dia tilities Online documentation www dell com support dall com opts me P N XXXXX Rev A Owner s Manual Dell Inspiron Owner s Manual NOTE This document is available as a PDF at support dell com
21. a a a 127 Video Card 128 Processor Thermal Cooling Assembly 129 Removing the Processor Thermal Cooling Assembly 129 Installing the Processor Thermal Cooling Assembly 130 Contents 1 8 Palm Rest os ace eee ed ed 130 Processor Module 132 Removing the Processor Module 132 Installing the Processor Module 133 Flashing the BIOS 134 Reserve Battery A a Ss 134 System Board ii a be OAS ee eed 135 Removing the System Board 02 135 Installing the System Board 137 Speakers gt lt 6 4 oe i eee It cad 138 Display Latch Release 139 Pin Assignments for 1 0 Connectors 140 USB CONNEC ans ces dae ete ds aa 140 Video Connector 0 0 0000 000000000834 140 S Video TV OutConnector 2 0028 141 IEEE 1094 COMETE cs a Sere Bae ila E BA 141 DVIFICONNGCIOL A ee he Bee BE eS 142 10 Appendix Specifications ise ie PLL dra SE Ee 143 Using the System Setup Program 149 OVEVICW Ss nur E A A Be BE a ee a 149 Viewing the System Setup Screens 202 150 System Setup Screens is aha aa 150 Commonly Used Options 150 Enabling the Infrared Sensor 151 Dell Technical Support Policy U S Only
22. and scans each enabled device for the operating system start up files When the computer finds the files it stops searching and starts the operating system Appendix To control the boot devices select highlight a device by pressing the down arrow or up arrow key and then enable or disable the device or change 1ts order in the list e To enable or disable a device highlight the item and press the space bar Enabled items appear as white and display a small triangle to the left disabled 1tems appear blue or dimmed without a triangle e To reorder a device in the list highlight the device and then press lt u gt or lt d gt not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit system setup Performing a One Time Boot You can set a one time only boot sequence without entering system setup You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer through the Start menu 2 Connect the computer to an electrical outlet 3 Turn on the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 4 When the boot device list appears highlight the device from which you want to boot and press lt
23. and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e If you are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm e If you are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm e If you are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Employee Purchase Program go to www dell com us en pub topics sbtopic_015_ccare htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 Limited Warranty Terms for Dell Branded Hardware Products Canada Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell b
24. charging gt 1 checking the charge 50 description 31 installing 53 low battery warning 51 performance 49 power meter 50 removing 52 storing 53 system view 31 Bluetooth wireless technology card device status light 22 installing 116 C CD drive fixing problems 90 See module bay CDs 45 characters unexpected 84 computer crashes 88 restore to previous operating state 97 slow performance 93 specifications 143 conflicts software and hardware incompatibilities 96 copying CDs general information 45 helpful tips 6 how to copy a CD 45 crashes 88 D Dell contacting 152 170 online support site 19 Dell Diagnostics 75 Dell support policy 152 Device Driver Rollback 94 device latch release description 25 system view 25 device status lights description 22 system view 22 diagnostics 75 digital video interface See DVI 25 display description 21 22 removing 124 system view 21 22 display latch description 21 system view 21 display settings for a TV enabling in Windows XP 43 documentation online 19 Dolby headphones setting up 42 drivers about 93 identifying 94 reinstalling 94 Drivers and Utilities CD 95 drives fixing problems 81 See hard drive 111 DVD drive See module bay DVDs 45 Index 183 DVI monitor connector description 28 system view 28 E error messages 77 F fan description 31 replacing 119 system view 31
25. com 176 What do do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers Home Office and Small Business Canada Only Customers Technical Support and Customer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging pr
26. connected to an electrical outlet and running on AC power e The battery is discharging idle or charging For more information about QuickSet right click the LE icon in the taskbar and click Help Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge To check the Power Meter double click the 4 icon on the taskbar For more information about the Power Meter tab see Power Management in the Dell Inspiron Help file To access the help file see page 18 If the computer is connected to an electrical outlet a Le icon appears in the taskbar Charge Gauge Press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Using a Battery battery charge gauge Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet If the battery runs completely out of power hibernate mode begins automatically A pop up window warns you when the battery charge is approximately 90 percent depleted For more information about low battery alarms see Power Management in the Dell Inspiron Help file To access the help file see page 18 Charging
27. enables you to connect the computer to a TV and or stereo audio device The TV digital audio adapter cable provides connectors for an S video cable a composite video cable and an S PDIF digital audio cable S video TV out TV digital audio S PDIF digital audio connector adapter cable connector EN composite video input ddr gt T connector S video input connector Your TV has either an S video input connector or a composite video input connector Depending on what type of connector is available on your TV you can use an S video cable included with your Dell computer or a commercially available composite video cable to connect your computer to your TV For audio devices without support for S PDIF digital audio you can use the audio connector on the side of the computer to connect the computer to your audio device It is recommended that you connect video and audio cables to your computer in one of the following combinations K NOTE See the diagrams at the beginning of each subsection to help you determine which method of connection you should use e S video and standard audio see page 36 e S video and S PDIF digital audio see page 37 e Composite video and standard audio see page 39 e Composite video and S PDIF digital audio see page 40 When you finish connecting the video and audio cables between your computer and your TV you must enable your computer to work with the TV See Enabling the Display Settings for a T
28. information regarding your network configuration enter your selections If you are unsure of your settings accept the default selections Windows XP installs the operating system components and configures the computer The computer automatically restarts NOTICE Do not press any key when the following message appears Press any key to boot from the CD When the Welcome to Microsoft screen appears click Next When the How will this computer connect to the Internet message appears click Skip When the Ready to register with Microsoft screen appears select No not at this time and click Next When the Who will use this computer screen appears you can enter up to five users Solving Problems 17 Click Next 18 Click Finish to complete the setup and remove the CD 19 Reinstall the appropriate drivers with the Drivers and Utilities CD For instructions see Reinstalling Drivers and Utilities on page 94 20 Reinstall your virus protection software 21 Reinstall your programs K NOTE To reinstall and activate your Microsoft Office or Microsoft Works Suite programs you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve Solving Problems 101 www dell com support dell com 102 Solving Problems Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer Unless otherwis
29. into the palm rest and then secure the keyboard in place Adding and Replacing Parts 115 www dell com support dell com 116 PC Card With Bluetooth Wireless Technology AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer If you ordered a PC Card with Bluetooth wireless technology with your computer it 1s already installed 1 Remove the battery see page 52 2 Open the card door 3 Using a plastic scribe or screwdriver gently pry the module from the plastic guide bracket and the compartment so that you can disconnect the card from its cable and remove it from the computer card card connector card door Adding and Replacing Parts Modem AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Removing the Modem 1 2 3 4 M2 x 3 mm screw Follow the procedures in Before You Begin see page 103 Remove th
30. latch HARD DRIVE Stores software and data PC CARD SLOT Supports one PC Card such as a modem or network adapter The computer ships with a plastic blank installed in the slot For more information see the Dell Inspiron Help file To access the help file see page 18 IEEE 1394 CONNECTOR Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras A Tour of Your Computer 25 www dell com support dell com AUDIO CONNECTORS Attach a microphone to the connector Attach headphones or speakers to the connector Right Side View security cable slot SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot 26 A Tour of Your Computer Back View video connector USB connectors 3 S video TV out connector digital video interface connector AC adapter connector modem connector RJ 11 D Bay powered USB connector network connector RJ 45 S VIDEO TV OUT CONNECTOR Connects your computer to a TV Also connects digital audio capable devices using the TV digital audio adapter cable A Tour of Your Computer 27 www dell com support dell com 28 VIDEO CONNECTOR Connects an external VGA compatible monitor For more in
31. modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repait replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Appendix Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other i
32. printers switches routers and so on Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support Area Codes Local Numbers and Toll Free Numbers toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free 818 1350 800 858 2969 800 858 0950 800 858 0960 800 858 2920 800 858 2060 800 858 2222 800 858 2557 800 858 2055 800 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2222 800 858 2355 800 858 2811 800 858 2621 980 9 15 3978 0800 012 0435 Country City International Access Code Country Code City Code Czech Republic Prague International Access Code 00 Country Code 420 City Code 2 Denmark Copenhagen International Access Code 00 Country Code 45 Dominica Dominican Republic Ecuador El Salvador Department Name or Service Area Website and E Mail Address Website suppo
33. producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing and testing technology We put every one of our Pentium and Celeron processors through a rigorous battery of tests during the design and manufacturing processes To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software companies in the computer industry to ensure that our processors are compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancie
34. test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Appendix 177 www dell com support dell com 178 Dell Branded Peripheral Products Dell does provide a limited warranty for new Dell branded peripheral products products for which Dell is listed as the manufacturer such as monitors batteries memory and projectors To determine which limited warranty applies to the product you purchased see the Dell packing slip or invoice and or the product documentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections Return Policy If you are an end user customer who bought Dell Software and Peripherals products directly from a Dell company you may return Dell Software and Peripherals products that are in as new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your packing slip or invoice you are responsible for those To return products you must call Dell Customer Service at 1 800
35. the incompatibility To resolve incompatibilities using Device Manager 1 2 3 4 Click the Start button and click Control Panel Click Performance and Maintenance and click System Click the Hardware tab and click Device Manager In the Device Manager list check for devices that are incorrectly configured Incorrectly configured devices are indicated by a yellow exclamation point or a red X if the device has been disabled Double click any device marked with an exclamation point to display the Properties window The Device status area in the Properties window reports the cards or devices that need to be reconfigured Reconfigure the devices or remove the devices from the Device Manager See the documentation that came with the device for information on configuring the device Solving Problems To resolve incompatibilities using the Hardware Troubleshooter 1 Click the Start button and click Help and Support 2 lype hardware troubleshooter in the Search field and click the arrow to start the search 3 Click Hardware Troubleshooter in the Search Results list 4 In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to th
36. the S video input connector on your television c Connect the VGA or DVI monitor as described on page 44 Using Your Computer 2 Enable clone mode or extended desktop mode in the display settings e In clone mode both monitors display the same image e In extended desktop mode you can drag objects from one screen to the other effectively doubling the amount of viewable work space For information on changing the display settings for your video card see the user s guide in the Help and Support Center click the Start button click Help and Support click User and system guides click Device guides and then click the guide for your video card Using CDs and DVDs For information about using CDs and DVDs in your computer see the Dell Inspiron Help file To access the help file see page 18 Copying CDs and DVDs K NOTE Ensure that you follow all copyright laws when you create CDs or DVDs This section applies only to computers that have a CD R CD RW DVD RW DVD R or DVD CD RW combo drive The following instructions show how to make an exact copy of a CD or DVD You can also use Sonic RecordNow for other purposes including creating CDs from audio files on your computer and creating MP3 CDs For instructions see the Sonic RecordNow documentation that came with your computer Open Sonic RecordNow click the question mark icon in the upper right corner of the window and then click RecordNow Help or RecordNow
37. the TV S Video and S PDIF Digital Audio Using Your Computer 37 www dell com support dell com 38 TV digital audio adapter cable S video cable pur B e 11111 S PDIF digital audio cable A Turn off the computer and the TV and or audio device that you want to connect Connect the TV digital audio adapter cable to the S video TV out connector on your computer Plug one end of the S video cable in to the S video input connector on the TV digital audio adapter cable Plug the other end of the S video cable in to the S video input connector on the TV Plug one end of the S PDIF digital audio cable in to the digital audio connector on the TV digital audio adapter cable ail Sa Plug the other end of the S PDIF digital audio cable in to the audio input connector on your TV or other audio device Turn on the TV turn on any audio device that you connected 1f applicable and then turn on the computer Using Your Computer 8 See Enabling the Display Settings for a TV on page 43 to ensure that the computer recognizes and works properly with the TV Composite Video and Standard Audio TV digital audio adapter cable composite video cable standard A audio cable 1 Turn off the computer and the TV and or audio device that you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on the computer Using Your Computer
38. will not be retroactive 172 Appendix What do do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and Customer Service 1 800 822 8965 Government and Education Customers Technical Support and Customer Service 1 800 234 1490 Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the
39. with a VGA connector one monitor with a VGA connector and or one monitor with a DVI connector and one monitor of either type and or a television 1 Connect the monitor cables to the connectors on the back of the computer If you are connecting one VGA monitor connect 1t to the VGA blue connector on the computer If you are connecting one DVI monitor connect it to the DVI white connector on the computer Using Your Computer 43 www dell com support dell com 44 If you are connecting two monitors that both have VGA connectors a Connect one of the monitors to the VGA blue connector on the computer b Connect the other monitor to the optional VGA adapter and connect the VGA adapter to the DVI white connector on the computer DVI white connector TV out connector wae C4 VGA blue connector If you are connecting two monitors and one monitor has a VGA connector and the other monitor has a DVI connector a Connect the VGA connector on the monitor to the VGA blue connector on the computer b Connect the DVI connector on the other monitor to the DVI white connector on the computer K NOTE To connect a television to your computer you must use the S video cable included with your computer If you are connecting two monitors and one of the monitors is a television a Connect one end of the S video cable to the TV out connector on the computer b Connect the other end of the S video cable to
40. you must remove the main battery before you begin working inside the computer Slide and hold the battery bay latch release on the bottom of the computer and then remove the battery from the bay Adding and Replacing Parts 9 Remove any installed module from the module bay 10 Remove the hard drive see page 111 Memory You can increase your computer memory by installing memory modules on the system board See Specifications on page 144 for information on the memory supported by your computer Install only memory modules that are intended for your computer AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer see page 52 K NOTE Memory modules purchased from Dell are covered under your computer warranty K NOTE This computer requires matched memory modules and therefore always has two identical memory modules l Follow the procedures in Before You Begin see page 103 2 Turn the computer over unscrew the captive screw labeled M and remove the memory module cover captive screw memory module cover Adding and Replacing Parts 105 www dell com support dell com NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 3 If you are rep
41. 0 7 GRMS Storage 1 3 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 122 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Using the System Setup Program Overview K NOTE Your operating system may automatically configure most of the options available in system setup thus overriding options that you set through system setup For more information on configuring features for your operating system see the Help and Support Center To access the Help and Support Center see page 19 The system setup screens display the current setup information and settings for your computer such as System configuration Boot order Boot start up configuration Basic device configuration settings System security and hard drive password settings Appendix 149 www dell com support dell com 150 NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the system setup settings Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press lt F2 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again System Setup Sc
42. AGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except for the following Dell branded hardware e Portable computer batteries carry a 1 year limited warranty e Projector lamps carry a 90 day limited warranty e Memory carries a lifetime limited warranty e Monitors carry the longer of either a 3 year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected e Other add on hardware carries the longer of either a 1 year limited warranty for new parts and a 90 day limited warranty for reconditioned parts or for both new and reconditioned parts the reminder of the warranty for the Dell computer on which such parts are installed The limited warranty on all Dell branded products begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any changes
43. Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Fax Technical Support Sales Area Codes Local Numbers and Toll Free Numbers 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 118 546 9172292 00 917229583 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Country City International Access Code Country Code City Code Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Taiwan International Access Code 002 Country Code 886 Thailand International Access Code 001 Country Code 66 Trinidad Tobago Turks and Caicos Islands Department Name or Service Area Website and E Mail Address Website support euro dell com E mail Tech_support_central_Europe Wdell com E mail for French speaking HSB and Corporate Customers support euro dell com ch fr emaildell Technical Support Home and Small Business Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fa
44. D or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically ejects Using Blank CD Rs CD RWs DVD Rs and DVD RWs Your CD RW drive can write to two different types of recording media CD Rs and CD RWs including High Speed CD RWs Use blank CD Rs to record music or permanently store data files After creating a CD R you cannot write to that CD R again without changing your method of recording see the Sonic documentation for more information Use blank CD RWs to write to CDs or to erase rewrite or update data on CDs Your DVD writeable drive can write to four different types of recording media CD Rs CD RWs including High Speed CD RWs DVD Rs and DVD RWs Blank DVD Rs can be used to permanently store large amounts of information After creating a DVD R disc you may not be able write to that disc again depending on whether or not the disc is finalized or closed the final stage of the disc creation process Use blank DVD RWs when you will need to erase rewrite or update the information on that disc later Helpful Tips e Use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic RecordNow and open a RecordNow project e You must use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos e You cannot create audio DVDs with Sonic RecordNow
45. DAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ADJUST THE POWER PROPERTIES Scarch for the keyword standby in the Windows Help and Support Center To access the Help and Support Center see page 19 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press lt Fn gt lt F8 gt to switch the video image to the display Solving Problems 79 www dell com support dell com 80 If the display is difficult to read ADJUST THE BRIGHTNESS See the Dell Inspiron Help file for instructions on adjusting the brightness To access the help file see page 18 Move YOUR EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and then click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 T
46. Dell Inspiron XPS Owner s Manual Model PPO9L DOLL www dell com support dell com Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem ZN CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Dell Inspiron Help file To access the help file see page 18 If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice O 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo TrueMobile Dell TravelLite Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerConnect PowerApp DellNet Axim and Dell OpenManage are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by Bluetooth SIG and is used by Dell Inc under license EMC is a registered trademark o
47. Drivers and Utilities CD to reinstall drivers for the devices that came with your computer For instructions see Reinstalling Drivers and Utilities on page 94 Your operating system e product key label is located on your chan computer Finding Information 19 www dell com support dell com 20 Finding Information A Tour of Your Computer Front View Pa display latch si o display keyboard status lights power button device status mute button lights volume control button keyboard o no media control track stick buttons track stick touch touch pad display latch release speakers DISPLAY LATCH Keeps the display closed DISPLAY For more information about your display see the Dell Inspiron Help tile To access the help file see page 18 A Tour of Your Computer 21 www dell com support dell com 22 POWER BUTTON Press the power button to turn on the computer or to enter or exit a power management mode NOTICE To avoid losing data when you turn off your computer shut down your computer through the Start menu instead of pressing the power button DEVICE STATUS LIGHTS Prnt Sern Num Lk Pause Insert Home Page Up SysRq Scroll Lk Break y Delete End Page Dn a q lt 4 Backspace Turns on when you turn on the computer QC Turns on when the computer reads or writes data NOTICE To avoid loss of data neve
48. Enter gt The computer boots to the selected device The next time you reboot the computer the previous boot order is restored Enabling the Infrared Sensor l Enter the system setup program a urn on your computer b Press lt F2 gt when the Dell logo appears to enter the system setup program Press lt Alt gt lt p gt until you locate Infrared Data Port under Basic Device Configuration Press the down arrow key to select the Infrared Data Port setting and press the right arrow key to change the setting to a COM port 4 Press lt Esc gt and then click Yes to save the changes and exit the system setup program If you are prompted to restart your computer click Yes 5 Follow the instructions on the screen 6 After the infrared sensor has been enabled click Yes to restart the computer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Microsoft Windows XP Help and Support Center To access the Help and Support Center see page 19 Appendix 151 www dell com support dell com 152 Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system software programs and hardware drivers to the original default configuration as s
49. M2 5 x 6 mm screws Pull up on the pull tab on the FPC cable connector to disconnect the FPC cable from the keyboard bracket N VU a WN HE 8 Slightly lift up the keyboard bracket move it approximately one inch toward the back of the computer and then lift straight up to remove it Adding and Replacing Parts FPC cable pull tab gt M2 5 x 6 mm screws 4 Y keyboard bracket be Fans AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer The two fans are located on the bottom of the computer one with screws labeled F2 fan 2 and one with screws labeled F3 fan 3 To remove fan 2 1 Follow the procedures in Before You Begin see page 103 2 Turn the computer over 3 Unscrew the two captive screws labeled F2 lift up the fan cover and remove it from the computer K NOTE This fan cover comes off over the audio connectors Adding and Replacing Parts 119 www dell com support dell com fan cover captive screws 2 N y A A audio connectors 4 Remove the screw on the fan and lift up the fan release lever fan release lever screw f
50. Nagel de M xico S de R L Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D E Model number PPO9L Supply voltage 100 240 VAC Frequency 50 60 Hz Current consumption 25 A Output voltage 19 5 Y Output current ETA Limited Warranties Dell branded hardware products purchased in the U S or Canada come with either a 90 day l year 2 year 3 year or 4 year limited warranty To determine which warranty came with your hardware product s see your packing slip or invoice The following sections describe the limited warranties for the U S the limited warranties for Canada the manufacturer guarantee for Latin America and the Caribbean and the Intel Pentium and Celeron warranty for the U S and Canada Limited Warranty for Dell Branded Hardware Products U S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software e Non Dell branded and Solution Provider Direct products and accessories Appendix 171 www dell com support dell com e Problems that result from Ext
51. O THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE ty using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one IRREGULAR DIAL TONE If you have voice mail service you might hear an irregular dial tone when you have messages Contact your telephone company for instructions on restoring a dial tone Solving Problems TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Edit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and Modems Options window 6 Close the Control Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware a
52. PLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATIONS OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION 180 Appendix Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to
53. Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer see page 103 Disconnect the mouse cable and check it for damage Firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer Solving Problems TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Turn off the computer 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Utilities on page 94 Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensure that the printer cable 1s properly connected to the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing 1t with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON See the documentation supplied with the printer VERIFY THAT WINDows RECOGNIZES THE PRINTER 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 C
54. S update program floppy disk or CD and turn on the computer Follow the instructions that appear on the screen The computer continues to boot and updates the new BIOS When the update is complete the computer will automatically reboot Press lt F2 gt during POST to enter the system setup program Press lt Alt gt and lt f gt to reset the computer defaults Press lt Esc gt select Save changes and reboot and press lt Enter gt to save configuration changes Remove the flash BIOS update program floppy disk or CD from the drive and restart the computer Reserve Battery AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer 134 Adding and Replacing Parts NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer 1 Follow the procedures in Before You Begin see page 103 N Remove the center hinge cover see page 121 K NOTE You do not need to remove the left and right hinge covers Remove the keyboard see page 114 Disconnect the reserve battery cable connector from the system board Lift the reserve battery clip slightly to disengage it from the fan chassis CO U A W Pull the reserve battery togeth
55. THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on Dell branded batteries lasts only 1 year and the limited warranty on the lamps for Dell branded projectors lasts only 90 days The limited warranty begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase Appendix 175 www dell com support dell
56. V on page 43 to ensure that the computer recognizes and works properly with the TV Additionally if you are using S PDIF digital audio see Enabling S PDIF Digital Audio on page 42 Using Your Computer 35 www dell com support dell com S Video and Standard Audio TV digital audio adapter cable S video cable il A e n standard __ audio cable iL PS go ui D 1 Turn off the computer and the TV and or audio device that you want to connect K NOTE You can connect an S video cable directly to the S video TV out connector on the computer without the TV digital audio adapter cable if your TV or audio device supports S video but not S PDIF digital audio 2 Connect the TV digital audio adapter cable to the S video TV out connector on your computer 36 Using Your Computer 3 Plug one end of the S video cable in to the S video input connector on the TV digital audio adapter cable Plug the other end of the S video cable in to the S video input connector on your TV Plug the single connector end of the audio cable in to the headphone connector on your computer 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device Turn on the TV and any audio device that you connected and then turn on the computer See Enabling the Display Settings for a TV on page 43 to ensure that the computer recognizes and works properly with
57. a loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer Is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive K NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell K NOTE You need the Operating System CD to install the Microsoft Windows operating system You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive To replace the hard drive in the hard drive bay l Follow the procedures in Before You Begin see page 103 2 Turn the computer over and remove the hard drive screw s A A N hard drive Adding and Replacing Parts 111 www dell com support dell com 112 NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge on page 14 3 Slide the hard drive out of the computer 4 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector Slide the drive into the bay until it is fully seated Replace and tighten the screw Use the Operating System CD to install the operating system f
58. al Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Power Consumption Panel with backlight typical Controls Keyboard Number of keys Layout Appendix WUXGA WSXGA WXGA 222 5 mm 8 8 inches 344 5 mm 13 6 inches 391 2 mm 15 4 inches 1920 x 1200 WUXGA 1680 x 1050 WSXGA 1280 x 800 WXGA 20 ms rise maximum 35 ms fall maximum 60 Hz 0 closed to 180 Eo EG 0 1725 mm WUXGA 0 1971 mm WSXGA 0 2588 mm WXGA 7 0 W WUXGA 6 0 W WSXGA 5 5 W WXGA brightness can be controlled through key combinations 87 U S and Canada 88 Europe 91 Japan OWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode Size Width Height Track Stick X Y position resolution graphics table mode Size Battery Type Dimensions Depth Height Width Weight Voltage Charge time approximate Computer on Computer off Operating time Life span approximate 240 cpi 64 9 mm 2 5 inch sensor active area 48 9 mm 1 9 inch rectangle 250 count sec 100 gf protrudes 0 5 mm higher than surrounding keycaps 12 cell 95 WHr smart lithium ion dual 8 cell 66 WHr smart lithium ion 88 5 mm 3 5 inches 21 5 mm 0 8 inch 139 0 mm 5 5 inches 12 cell 0 6 kg 1 4 Ib dual 8 cell 0 95 kg 2 1 Ib 14 8 VDC 2 5 hours 1 5 hours Battery operating time varies depending on oper
59. all Business Sales Corporate Public Sector Sales Home and Small Business Fax General Support 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 0154433195 01344373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 toll free 000 413 598 2521 Country City International Access Code Country Code City Code U S A Austin Texas International Access Code 011 Country Code 1 U S Virgin Islands Venezuela Department Name or Service Area Website and E Mail Address Automated Order Status Service AutoTech portable and desktop computers Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Printers and Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired General Support General Support Area Codes Local Numbers and T
60. an gt o lta z ANI 8 ratti VIII AA x 47 co LES ss ca Ser er y it Ly je gt e a Y si 7 A s 5 Use the fan release lever to lift the fan out of the computer When replacing fan 2 press down on the fan surface labeled Press here to securely seat the fan in place 120 Adding and Replacing Parts To remove fan 3 1 Unscrew the two captive screws labeled F3 2 Lift the fan out of the computer K NOTE The cover on this fan is not removable It remains attached to the fan captive screws 2 fan cover Hinge Covers AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer 1 Follow the procedures in Before You Begin see page 103 K NOTE The hinge cover consists of three separate pieces the left cover the right cover and the center cover To remove computer components you must remove all three covers except when removing the keyboard or the reserve battery For these two components remove only the center cover Adding and Replacing Parts 121 www dell com support dell com 122 2 Remo
61. anty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT AP
62. any open programs Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue From the Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following sections or click Extract follow the extracting instructio
63. approved for use with this computer Use of other types may increase the risk of fire or explosion Do not carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns The battery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury Keep the battery away from children Do not store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 60 C 140 F When heated to excessive temperatures battery cells could explode or vent posing a risk of fire Do not dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly SAFETY Air Travel Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your Dell compu
64. artment Name or Service Area Website and E Mail Address Website support euro dell com E mail support euro dell com pt en emaildell Technical Support Customer Care Sales Fax General Support General Support General Support General Support Technical Support Customer Service Penang Malaysia Transaction Sales Corporate Sales Website support euro dell com E mail dell_za_support dell com Technical Support Customer Care Sales Fax Switchboard Customer Technical Support Customer Service and Sales Penang Malaysia Area Codes Local Numbers and Toll Free Numbers 707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 42401 12 1 800 805 7545 toll free 1 877 441 4731 1 800 882 1521 toll free 1 877 270 4609 toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 Appendix 165 www dell com support dell com Country City International Access Code Country Code City Code Spain Madrid International Access Code 00 Country Code 34 City Code 91 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 166 Appendix Department Name or Service Area Website and E Mail Address Website support euro dell com E mail support euro dell com es es emaildell Home and Small Business Technical Support
65. ating conditions and can be significantly reduced under certain power intensive conditions See Using a Battery on page 49 for more information on battery life 500 discharge charge cycles Appendix 147 www dell com support dell com Battery continued Temperature range Operating Storage AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range Operating Storage Physical Height Width Depth Weight With combo drive With DVD drive Appendix 0 to 35 C 32 to 95 F AD to 65 C 40 to 149 F 90 264 VAC LO 47 63 Hz 9 A maximum at 4 second pulse 7 3 8 1 A continuous 150 W NOTICE Do not use an AC adapter rated at less than 150 W with this computer 19 5 VDC 40 0 mm 1 6 inches 85 0 mm 3 4 inches 170 0 mm 6 7 inches 0 68 1 09 kg 1 5 2 4 lb 0 to 40 C 32 to 104 F 40 to 70 C 40 to 158 F 50 6 mm 1 9 inches 358 9 mm 14 1 inches 373 7 mm 10 8 inches 4 0 kg 8 9 Ib 3 9 kg 8 8 Ib Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating
66. bject position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger over the surface e To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice You can also use the track stick to move the cursor Press the track stick left right up or down to change the direction of the cursor on the display Use the track stick and track stick buttons as you would use a mouse 62 Using the Keyboard and Touch Pad Customizing the Touch Pad and Track Stick You can use the Mouse Properties window to disable the touch pad and track stick or adjust their settings 1 Click the Start button click Control Panel click Printers and Other Hardware and then click Mouse 2 Inthe Mouse Properties window e Click the Device Select tab to disable the touch pad and track stick e Click the Pointer tab to adjust touch pad and track stick settings Select the desired settings and click Apply Click OK to save the settings and close the window Changing the Track Stick Cap You can replace your track stick cap 1f 1t wears down from prolonged use You can purchase additional caps by visiting the Dell website at www dell com 1 Pull the cap off the track stick 2 Align the new cap over the square track stick post and gently press the cap
67. bought Dell owns all parts removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e For Canada purchased computers in country transfers and to transfer from one customer to another go to www dell ca ca en gen topics segtopic_ccare_nav_013_ccare htm e Forout of country transfers outside of the original country of purchase go to www dell com us en biz topics sbtopic_ccare_nav_016_ccare htm If you do not have Internet access call Dell at 1 800 847 4096 Home Consumer customers or 1 800 326 9463 Corporate Commercial or Government customers Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals Dell does not warrant third party products Third party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically
68. ck the checkmark to remove it and connect to the Internet For help contact your Internet service provider SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell com and search for the keyword spyware Resolving Other Technical Problems GO TO THE DELL SUPPORT WEBSITE Go to support dell com for help with general usage installation and troubleshooting questions See Dell Technical Support Policy U S Only on page 152 for a description of the hardware and software support provided by Dell E MAIL DELL Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours See Dell Technical Support Policy U S Only on page 152 for a description of the hardware and software support provided by Dell CONTACT DELL Tf you cannot solve your problem using the Dell support website or e mail service call Dell for technical assistance see page 152 See Dell Technical Support Policy U S Only on page 152 for a description of the hardware and software s
69. controls to eliminate distortion TEST THE SPEAKERS Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turnoff nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 94 Solving Problems 91 www dell com support dell com 92 E Mail Modem and Internet Problems AN CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE Connect the modem to an analog telephone jack only The modem does not operate while it is connected to a digital telephone network CHECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS If you cannot open your e mail attachments 1 In Outlook Express click Tools click Options and then click Security 2 Click Do not allow attachments to remove the checkmark CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE e Verify that the telephone line is connected to the jack on the modem The jack has either a gre
70. down onto the post NOTICE The track stick can damage the display if it is not properly seated on the post 3 Test the track stick to ensure that the cap is seated properly Using the Keyboard and Touch Pad 63 www dell com support dell com 64 Using the Keyboard and Touch Pad Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer K NOTE Insert the cable until it clicks into place and then gently pull it to ensure that it is secure 2 Connect the other end of the network cable to a network connection device such as a network wall jack K NOTE Do not use a network cable with a telephone wall jack Setting Up a Home and Office Network 65 www dell com support dell com 66 Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard 2 On the welcome screen click Next 3 Click Checklist for creating a network K NOTE Selecting the connection
71. e 171 or the separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings operate your Dell portable computer with the main battery installed at all times Use a battery to run the computer when it is not connected to an electrical outlet One battery is supplied as standard equipment in the battery bay Battery operating time varies depending on operating conditions Operating time is significantly reduced when you perform operations including but not limited to the following e Using DVD DVD RW and CD RW drives e Using wireless communications devices PC Cards or USB devices e Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games e Running the computer in maximum performance mode See Power Management in the Dell Inspiron Help file for more information To access the help file see page 18 K NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD You can check the battery charge before or after you insert the battery into the computer You can also set power management options to alert you when the battery charge is low AN CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell comp
72. e Area Website and E Mail Address Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A Website support euro dell com E mail tech_be dell com Technical Support Brussels Belgium Home Small Business Sales Brussels Belgium Corporate Sales Brussels Belgium Customer Care Brussels Belgium Fax Brussels Belgium Switchboard Brussels Belgium Technical Support Customer Service Penang Malaysia Transaction Sales Technical Support Dell Precision OptiPlex and Latitude Technical Support Dimension and Inspiron Customer Service Transaction Sales Corporate Sales Area Codes Local Numbers and Toll Free Numbers 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 3420808075 toll free 080016884 02 481 91 00 02 481 91 19 02 481 92 99 02 481 91 00 toll free 0800 582 604 633 4949 toll free 0800 581 toll free 1 800 88 0193 toll free 1 800 88 1306 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Country City International Access Code Country Code City Code Mexico International Access Code 00 Country Code 52 Montserrat Netherlands Antilles Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Department Name or Ser
73. e Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed e Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a 650 MB blank CD The CD RW drive needs 1 or 2 MB of the blank CD to finalize the recording e Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a blank CD R e See the Sonic support website at support sonic com for additional information Using Your Computer Optimizing Performance Your Dell Inspiron computer is equipped with the Intel 865PE chip set which is designed to support the Intel Pentium 4 processor with Hyper Threading HT technology to deliver the highest level of system performance The Intel 865PE chip set is highly integrated it provides dual channel PC3200 memory interfaces and an 8X AGP graphics interface DDR Memory and Processor Front Side Bus The performance of your computer s DDR memory depends on the type of memory installed and the clock speed of your processor For your computer the memory type 1s PC3200 so for an 800 MHz front side bus processor the memory performs at 400 MHz Processor Type Processor Front Side Bus Memory Type DDR Memory Performance Intel Pentium 4 with
74. e center hinge cover see page 121 Remove the keyboard see page 114 Remove the M2 x 3 mm screw REV A02 MADE CN 0Y0231 6 AE DE E a A DO NOT F pull tab Ve 5 Pull up on the pull tab to disconnect the modem from the modem connector on the system board NOTICE Do not disconnect the modem cable from the system board 6 Disconnect the modem cable from the modem Adding and Replacing Parts 117 www dell com support dell com 118 Installing the Modem 1 Connect the modem cable to the modem NOTICE Ensure that the modem cable is routed correctly when you replace the modem NOTICE Do not press down on the left side of the modem while installing it 2 Align the connector on the bottom of the modem with the modem connector on the system board and then press down on the nght side of the modem to seat both connectors 3 Replace the M2 x 3 mm screw Keyboard Bracket AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Follow the procedures in Before You Begin see page 103 Remove the center hinge cover see page 121 Remove the keyboard see page 114 Remove the display see page 124 Remove the palm rest see page 130 Remove the four
75. e following section Dell Diagnostics Main Menu l After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want to run Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Test Performs a thorough check of devices This test typically takes an hour or more and requires you to answer questions periodically Custom Test Tests a specific device You can customize the tests you want to run Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having 2 Ifa test detects a problem with a device a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen If you cannot resolve the error condition contact Dell see Contacting Dell on page 152 K NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell a technical support representative will ask for your Service Tag Solving Problems 3 If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Tab Function Results Displays the resul
76. e hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support Center for information on using System Restore To access the Help and Support Center see page 19 NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver use Device Driver Rollback see page 94 to resolve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore Ensure that Restore my computer to an earlier time is selected and click Next Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type 4 Select a restore point and click Next If a calendar date has only one
77. e noted each procedure assumes that the following conditions exist e You have performed the steps in Shutting Down Your Computer see page 103 e You have read the safety information see page 11 K NOTE Unless otherwise noted each procedure in this chapter assumes that a part can be replaced by performing the removal procedure in the reverse order Recommended Tools The procedures in this chapter may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe e Flash BIOS update program floppy disk or CD Shutting Down Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a memory module by its side edges not by its connector edge NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs if you are disconnecting
78. e procedures in Before You Begin see page 103 NOTICE Before turning the computer over and removing the screws ensure that the display is firmly latched closed 2 Turn the computer over and remove the four screws two on each side labeled D on the bottom of the computer N screws labeled D 4 4 RA ES RRRA LA A AS eo 3 Turn the computer right side up 4 Remove the left right and center hinge covers see page 121 5 Disconnect the antenna cables pull to separate the connectors Adding and Replacing Parts antenna cables 2 display cable system board connector 6 Disconnect the display cable using the pull tab 7 Lift the display out of the computer at a 90 degree angle display Adding and Replacing Parts 125 www dell com support dell com When you replace the display ensure that the ribbon tape around the display cable 1s securely tucked underneath the two tabs tabs 2 display A e A All TESTA spe pp pp 7 eZ e nnt ns lt HA lil il mit init it pei we Asi OLAS A3L HOIH a f A Z gt cozuinz 009CS0SZ0D0 NId VOXS rs CZ00 ribbon tape Also ensure that the antenna cables are not twisted and that they are lying flat in the antenna cable clip display antenna cable clip Insert antenna cables 2 126 Adding and Replacing Parts Display Latch AN CAUTION Before you begin this procedure read the safety instructions at the fro
79. ectrostatic discharge ESD e When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body Safety Instructions When transporting a sensitive component first place it in an antistatic container or packaging e Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads SAFETY Battery Disposal Your computer uses a lithium ion battery and a coin cell reserve battery For instructions about replacing the lithium ion battery in your computer see Removing a Battery on page 52 and Installing a Battery on page 53 The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it see Reserve Battery on page 134 for instructions Do not dispose of the battery along with household waste Contact your local waste disposal agency for the address of the nearest battery deposit site Safety Instructions 15 www dell com support dell com 16 Safety Instructions Finding Information What Are You Looking For e How to access tutorials and other how to information e How to get a copy of my invoice e How to extend my warranty e How to access Dell Support on my Microsoft
80. ed Access WPA Security Requirements K NOTE Network security settings are unique to your network Dell cannot provide this information Connecting to a Network With Wired Equivalent Protocol WEP Security Requirements l In the Preferred networks field click the name of your wireless network 2 Click Properties 70 Setting Up a Home and Office Network 3 From the Network Authentication drop down menu select Open Earlier versions of Dell wireless network software may not contain the drop down menu If you are using an earlier version click to check the Data encryption WEP enabled check box and go to step 5 Wireless network properties Association Authentication Network name 55101 wireless Wireless network key This network requires a key for the following Network Authentication Oper Data encryption WEP Network kep Confirm network key Key index advanced I The key is provided for me automatically AAA Da JT his 12 a computer to computer ad hoc network wireless access pointe are not used From the Data encryption drop down menu select WEP If the wireless network does not require a network key such as a password go to step 9 Enter the WEP network key in the Network key field 4 5 6 Click to uncheck the The key is provided for me automatically check box 7 8 Enter the WEP network key again in the Confirm network key field K NOTE Your computer can take up to 1 minute t
81. ell Precision OptiPlex and Latitude Technical Support Axim Technical Support outside of Japan Axim Faxbox Service 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Switchboard Technical Support Sales Customer Service Seoul Korea Customer Service Penang Malaysia Fax Switchboard Area Codes Local Numbers and Toll toll free Free Numbers 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll free 0120 981 690 81 44 556 3468 toll free toll free toll free 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 050 200 3800 050 200 3600 050 200 3800 604 633 4949 2194 6202 2194 6000 Appendix 161 www dell com support dell com Country City International Access Code Country Code City Code Latin America Luxembourg International Access Code 00 Country Code 352 Macao Country Code 853 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 162 Appendix Department Name or Servic
82. en label or a connector shaped icon next to 1t e Ensure that you hear a click when you insert the telephone line connector into the modem Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone e If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone to connect the modem directly to the telephone wall jack If you are using a line that is 3 m 10 ft or more in length try a shorter one RUN THE MODEM HELPER DIAGNOSTICS Click the Start button point to All Programs and then click Modem Helper Follow the instructions on the screen to identify and resolve modem problems Modem Helper is not available on all computers VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 Click the Modems tab 5 Click the COM port for your modem 6 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Solving Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it cli
83. epay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard pr
84. er with the clip straight out of the computer base reserve battery clip system board connector K NOTE Use a scribe to press the reserve battery cable connector into the system board connector when replacing the reserve battery System Board Removing the System Board AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Adding and Replacing Parts 135 www dell com support dell com 136 The system board s BIOS chip contains the Service Tag which is also visible on a barcode label on the bottom of the computer The replacement kit for the system board includes a CD that provides a utility for transferring the Service Tag to the replacement system board NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries Remove the keyboard see page 114 Remove the display see page 124 Remove the palm rest see page 130 Remove the video card see page 128 Remove the processor thermal cooling assembly see page 129 Remove the processor see page 132 Nn GP VU A W N IH Turn the system over and remove the two M2 5 x 6 mm screws from the system board bottom assembly M2 5 x 6 mm screws 2 system board bottom as
85. ernal causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAM
86. es While the Computer Is Running 56 Contents 6 Using the Keyboard and Touch Pad Numeric Keypad o 59 Key Combinations o o 59 System FUNCTIONS s2 ndo a e Te 59 a EEE 59 CODO DVD TaVo caza aras ad 59 Display Functions 0 000 000 0000004 60 Radios Including Wireless Networking and PC Cards With Bluetooth Wireless Technology 00 60 Power Management 0 000008 60 Speaker Functions 4 40 aca Ree a Se eS 60 Microsoft Windows Logo Key Functions 61 MOU GME nas rt a mia ee vs Sat a en Be ee a a 62 Customizing the Touch Pad and Track Stick 63 Changing the Track Stick Cap 2 2 2 63 7 Setting Up a Home and Office Network Connecting to a Network Adapter 2 2 65 Network Setup Wizard 66 Connecting to a Wireless Local Area Network 66 Determining Your Network Type 66 Connecting to a Wireless Network in Microsoft Windows XP 67 Configuring Security Settings Optional 70 8 Solving Problems Using the Dell Diagnostics 15 When to Use the Dell Diagnostics 15 Error Messages aaa 11 Video and Display Problems 19 If the display is blank 79 If the display is difficult to read
87. es green and orange the battery is too hot to charge Turn off the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell see page 152 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing 1t with another device such as a lamp Solving Problems 83 www dell com support dell com 84 CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES See the Dell Inspiron Help file or search for the keyword standby in the Windows Help and Support Center To access help see page 18 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules For instructions see Memory on page 105 Unexpected Characters DISABLE THE NUMERIC KEYPAD Press lt Fn gt lt Num Lk gt to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Touch
88. ess network card The user s guide is located on your Drivers and Utilities CD that came with your computer in the User s Guides Network User s Guides category The user s guide 1s also available on the Dell Support website at support dell com 1 2 3 Click the Start button click Control Panel and then click Switch to Classic View Double click Network Connections Click Wireless Network Connection The Wireless Network Connection icon is highlighted Under Network Tasks in the left hand pane click Change settings of this connection The Wireless Network Connection Properties window appears Click the Wireless Networks tab NOTE The names of wireless networks that your computer can detect are listed under Available Networks Setting Up a Home and Office Network 67 www dell com support dell com E Wireless Network Connection Properties 2 Wireless Networks Advanced Use Windows to configure my wireless network settings Available networks To connect to an available network click Configure i wireless A WaveLl n Network Prefered networks Automatically connect to available networks in the order listed below Leam about setting up wireless network configuration 6 Click Add The Wireless network properties wndow appears 68 Setting Up a Home and Office Network Wireless network properties Association Authentication Dn Wireless network key This network requires a key for
89. ew 23 track stick 62 description 23 system view 23 troubleshooting blue screen 88 cannot save to floppy disk 81 CD drive problems 90 CD problems 89 Dell Diagnostics 75 Device Driver Rollback 94 DVD problems 89 e mail problems 86 external keyboard problems 82 hard drive problems 81 hardware and software conflicts 96 Hardware Troubleshooter 96 Help and Support Center 19 Internet connection problems 86 modem problems 86 mouse problems 84 network problems 87 PC Card problems 82 power problems 83 186 Index troubleshooting continued printer problems 85 program crash 88 program stopped responding 88 scanner problems 81 speaker problems 90 touch pad problems 84 unexpected characters 84 video and display problems 79 TV connecting 35 enabling display settings in Windows XP 43 U USB connectors description 28 system view 25 V video connector description 28 system view 25 volume control buttons description 23 system view 23 W warranty 171 Windows XP Device Driver Rollback 94 enabling display settings for a TN are Hardware Troubleshooter 96 Help and Support Center 19 Hyper Threading technology 47 reinstalling 98 System Restore 97 wireless network changing security settings 70 connecting to 67 type 66
90. f EMC Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PPO9L May 2004 P N M3551 Rev A02 Contents CAUTION Safety Instructions 11 SAFETY General e 11 SAFEMGPOWER amp 24 424646688 ii OG wee Se ES 12 SAFETY Battery 4 ur We A RR le a ee 12 SAFETY Ale NAVE ls cf rte nale ia a 12 SAFETY EMC Instructions 0 0 00008 13 When Using YourComputer 2 2 a 13 SAFETY Ergonomic Computing Habits 2 2202 14 SAFETY When Working Inside Your Computer 2 2 14 SAFETY Protecting Against Electrostatic Discharge 14 SAFETY Battery Disposal 15 Finding Information 2 2 20 020 0 20000000008 17 1 A Tour of Your Computer Front VIEW i e ars tbe de dina wes bes d bo ae eee a4 21 Left Side View e 25 RightSideView 2 2 2 20 202 o 26 Back View oos 22 4 cei e Ries E eRe we ee ee 27 Bottom VIQW lt a A eee we ee 31 2 Using Your Computer Transferring Information to a New Computer 33 Configuring Graphics Cards 34 Settings and Functions 0 0 0000000 34 Connecting Your ComputertoaTVorAudioDevice 35 S Video and Sta
91. formation see the Dell Inspiron Help file To access the help file see page 18 USB CONNECTORS 3 Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a ole USB connector using the optional floppy drive cable as shown below DIGITAL VIDEO INTERFACE DVI CONNECTOR Connects an external DVI compatible monitor With an adapter cable you can also connect an external VGA compatible monitor to the DVI connector A Tour of Your Computer MODEM CONNECTOR RJ 11 d To use the internal modem connect the telephone line to the modem connector For additional information on using the modem see the online modem documentation supplied with your computer NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector 55 Connects the computer to a network The green and yellow lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the online network adapter documentation supplied with your computer D BAY POWERED USB CONNECTOR Connects powered USB devices such as a Dell D Bay which is an external module bay that accommodates an optical drive floppy drive or second hard drive also connects standard USB devices A To
92. gt lt Esc gt Opens the Task Manager window lt Num Lk gt Enables and disables the numeric keypad lt Fn gt lt Num Lk gt Enables and disables the scroll lock function Battery lt Fn gt lt F3 gt Displays the Dell QuickSet Battery Meter see page 50 CD or DVD Tray lt Fn gt lt F10 gt Ejects the tray out of the drive if Dell QuickSet is installed Using the Keyboard and Touch Pad 59 www dell com support dell com 60 Display Functions lt Fn gt lt F8 gt Switches the video image to the next display option lt Fn gt and up arrow key Increases brightness on the integrated display only not on an external monitor lt Fn gt and down arrow Decreases brightness on the integrated display only not key on an external monitor Radios Including Wireless Networking and PC Cards With Bluetooth Wireless Technology lt Fn gt lt F2 gt Enables and disables radios including wireless networking and the PC Card with Bluetooth wireless technology Power Management lt Fn gt lt Esc gt Activates a power management mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window For instructions see Power Management in the Dell Inspiron Help file To access the help file see page 18 Speaker Functions lt Fn gt lt Page Up gt Increases the volume of the integrated speakers and external speakers if attached lt Fn gt
93. he procedures in Before You Begin see page 103 1 2 Remove the center hinge cover see page 121 3 Remove the keyboard see page 114 4 Remove the display see page 124 5 Remove the palm rest see page 130 6 Remove the keyboard bracket see page 118 NOTICE Handle the speakers with care to avoid damaging them 7 8 9 Remove the three M2 5 x 5 mm screws from the speakers Lift up the speakers Disconnect the speaker connector from the system board connector DBR system board _ TI connector Adding and Replacing Parts Display Latch Release AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by on moO UU A UY N PE periodically touching a connector on the back panel of the computer Remove the hard drive see page 105 Remove the keyboard see page 114 Remove the display see page 124 Remove the palm rest see page 130 Remove the system board see page 135 Remove the speakers see page 138 Remove the two M2 5x 6 mm screws on each side of the latch Pull the latch straight up and away from the computer base M2 5 x 6 mm screws 2 computer base display latch release Adding and Replacing Parts 139 www dell com support dell com 140 Pin Assignments for I O Connectors USB Connector Video Connecto
94. hipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Dell Software and Peripherals Readyware and Custom Factory Integration Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the stan dard Dell limited warranty for your computer However Dell also extends a parts replacement program to cover all nonstandard third party hardware components integrated through CFI for the duration of the com puter s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansi
95. ice for that part Appendix We will pay to ship the part to you if you use an address in Canada Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at www dell ca or by calling Customer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
96. ick Next When the Now go to your old computer screen appears go to your source computer Do not click Next at this time To copy data from the source computer 1 O VI bb Y N On the old computer insert the Windows XP Operating System CD On the Welcome to Microsoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old Computer and click Next On the Select a transfer method screen click the transfer method you prefer Using Your Computer 33 www dell com support dell com 34 7 On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears 8 Click Finish To transfer data to the new computer 1 On the Now go to your old computer screen on the new computer click Next 2 On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears 3 Click Finished and restart the new computer Configuring Graphics Cards Settings and Functions Dell configured your graphics card for
97. ing system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD Solving Problems 77 www dell com support dell com NON SYSTEM DISK OR DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer NTLDR IS MISSING Essential system files are missing or corrupt Use the following instructions to make new copies of the files from your Operating System CD 1 Insert the Operating System CD and turn on your computer 2 At the Welcome to Setup screen press lt r gt to choose Repair using Recovery Console 3 When prompted for the particular Windows XP installation you want to log onto press lt 1 gt 4 In the next screen you will be prompted to enter the administrator password enter the password if you have one If no password is set press lt Enter gt B Whenc winnt ones appears type copy soo Edic 6 The message 1 file s copied appears 7 Type copy x i386 ntdetect com c where x is the drive letter of your CD drive 8 The message 1 file s copied appears 9 Remove the Operating System CD and press lt Ctrl gt lt Alt gt lt Del gt to shut down and then restart the computer NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see page 152 A REQUIRED DLL FILE WAS NOT FOUND
98. king For Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer How to use Windows XP Documentation for my computer Documentation for devices such as a modem How to reinstall my operating system Find It Here Dell Support Website support dell com The Dell Support website provides several online tools including e Solutions Troubleshooting hints and tips articles from technicians and online courses e Community Online discussion with other Dell customers e Upgrades Upgrade information for components such as memory the hard drive and the operating system e Customer Care Contact information order status warranty and repair information e Downloads Drivers patches and software updates e Reference Computer documentation product specifications and white papers Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen Operating System CD The operating system is already installed on your computer To reinstall your operating system use the Operating System CD For instructions see Reinstalling Microsoft Windows XP on page 98 After you reinstall your operating system use the
99. lacing a memory module ground yourself and remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector at a 45 degree angle memory module securing clips 2 per connector NOTICE Ensure that memory modules are installed in both connectors and they are of the same capacity Insert memory modules at a 45 degree angle to avoid damaging the connector 4 Ground yourself and install the new memory module K NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 106 Adding and Replacing Parts 5 Replace the memory module cover NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 6 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 7 Tum on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of mem
100. lick Properties and then click the Ports tab Ensure that the Print to the following port s setting is USB REINSTALL THE PRINTER DRIVER See the documentation supplied with the printer Solving Problems 85 www dell com support dell com 86 E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File If Work Offline has a check mark next to it click the check mark to remove it and connect to the Internet Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector K NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem Is working properly and you still experience problems contact your ISP CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions Contact your telephone company or network administrator for more information CONNECT THE MODEM CABLE DIRECTLY T
101. liquids temperature extremes and overexposure to sunlight e When you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power e When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned e Handle components with care Hold a component such as a memory module by its edges not its pins e When preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer disconnect the AC adapter cable remove any battery installed in the battery bay and then wait 5 seconds before proceeding to help avoid possible damage to the system board Safety Instructions 13 www dell com support dell com 14 e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one directi
102. lock is in the fully open position before seating the processor module Seating the processor module properly in the ZIF socket does not require force NOTICE A processor module that is not properly seated can result in an intermittent connection or permanent damage to the processor and ZIF socket 1 Align the pin 1 corner of the processor module with the pin 1 corner of the ZIF socket and insert the processor module K NOTE The pin 1 corner of the processor module has a triangle that aligns with the triangle on the pin 1 corner of the ZIF socket Adding and Replacing Parts 133 www dell com support dell com NOTICE You must position the processor module correctly in the ZIF socket to avoid permanent damage to the module and the socket When the processor module is correctly seated all four corners are aligned at the same height If one or more corners of the module are higher than the others the module is not seated correctly Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board Perform the steps in Removing the Processor Module on page 132 in reverse order beginning with step 5 Update the BIOS using the flash BIOS update program floppy disk or CD For instructions on how to flash the BIOS see the following section Flashing the BIOS 1 2 Ensure that the AC adapter is plugged in and that the main battery is installed properly Insert the flash BIO
103. lt Page Dn gt Decreases the volume of the integrated speakers and external speakers if attached lt Fn gt lt End gt Enables and disables the integrated speakers and external speakers if attached Using the Keyboard and Touch Pad Microsoft Windows Logo Key Functions Windows logo key and Minimizes all open windows lt m gt Windows logo key and Maximizes all windows lt Shift gt lt m gt Windows logo key and lt e gt Runs Windows Explorer Windows logo key and lt r gt Opens the Run dialog box Windows logo key and lt f gt Opens the Search Results dialog box Windows logo key and Opens the Search Results Computer dialog box if lt Ctrl gt lt f gt the computer is connected to a network Windows logo key and Opens the System Properties dialog box lt Pause gt To adjust keyboard operation such as the character repeat rate open the Control Panel click Printers and Other Hardware and click Keyboard Using the Keyboard and Touch Pad 61 www dell com support dell com Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse VARIA RIRS A a ven e To move the cursor lightly slide your finger over the touch pad e To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button e To select and move or drag an o
104. m view 29 0 operating system reinstalling Windows XP 98 optical drive See module bay P PC Card slot description 25 system view 25 PC Cards fixing problems 82 power fixing problems 83 problems slow computer performance 93 spyware 93 processor module removing 132 processor thermal cooling assembly removing 129 programs crashes 88 fixing problems 88 not responding 88 R RAM See memory reinstalling drivers 94 Windows XP 98 reserve battery replacing 134 S S PDIF digital audio enabling 42 safety instructions ll security cable slot description 26 system view 26 Service Tag 18 shutting down your computer 103 software conflicts 96 fixing problems 88 Hyper Threading technology 47 speakers description 23 system view 23 specifications system 143 spyware 93 subwoofer description 31 installing 113 system view 31 support contacting Dell 152 S video TV out connector description 27 system view 27 system board assembly removing 132 system performance Hyper Threading 47 memory and front side bus 47 System Restore 97 system setup program commonly used options 150 purpose 149 screens 150 viewing 150 T technical support contacting Dell 170 television connecting to your computer 3 Index 185 thermal cooling assembly removing 129 touch pad 62 customizing 63 description 23 system vi
105. method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP 4 Complete the checklist and required preparations 5 Return to the Network Setup Wizard and follow the instructions on the screen Connecting to a Wireless Local Area Network K NOTE These networking instructions do not apply to PC Cards with Bluetooth wireless technology or cellular products Determining Your Network Type K NOTE Most wireless networks are of the infrastructure type Wireless networks fall into three categories infrastructure networks ad hoc networks and home networks An infrastructure network uses routers or access points to connect several computers An ad hoc network does not use routers or access points and consists of computers that broadcast to one another A home network typically employs high speed Internet access such as DSL or cable and an access point or router For additional assistance with setting up your wireless connection go to support dell com and search for the keyword wireless setup Setting Up a Home and Office Network infrastructure network home network Connecting to a Wireless Network in Microsoft Windows XP Your wireless network card requires specific software and drivers in order to connect to a network The software is already installed If the software is removed or corrupted follow the instructions included in the user s guide for your wirel
106. mputer s electronic components such as a memory module You can do so by touching a connector on the back panel WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash your hands after handling the cord When Using Your Computer Observe the following safe handling guidelines to prevent damage to your computer e When setting up the computer for work place it on a level surface e When traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer e When traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector e When traveling do not place the computer in overhead storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks e Protect your computer battery and hard drive from environmental hazards such as dirt dust food
107. mputer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off disconnect the AC adapter from the electrical outlet and remove any battery installed in the battery bay To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources These power cables may be equipped with 3 prong plugs to provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable use the appropriate type 2 prong or 3 prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip SAFETY Battery Use only Dell battery modules that are
108. n properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Move the computer away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the Dell Inspiron Help file that accompanied your computer To access the help file see page 18 Appendix NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Inc One Dell Way Round Rock TX 78682 Importer Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Ship to Dell Computer de M xico S A de C V al Cuidado de Kuehne amp
109. nd Country Code Toll Free Numbers City Code Canada North York Ontario Online Order Status www dell ca ostatus International Access Code 011 AutoTech automated technical support toll free 1 800 247 9362 TechFax toll free 1 800 950 1329 Customer Care Home Sales Small Business toll free 1 800 847 4096 Customer Care med large business government toll free 1 800 326 9463 Technical Support Home Sales Small Business toll free 1 800 847 4096 Technical Support med large bus government toll free 1 800 387 5757 Sales Home Sales Small Business toll free 1 800 387 5752 Sales med large bus government toll free 1 800 387 5755 Spare Parts Sales amp Extended Service Sales 1 866 440 3355 Cayman Islands General Support 1 800 805 7541 Chile Santiago Sales Customer Support and Technical Support toll free 1230 020 4823 Country Code 56 City Code 2 Appendix 155 www dell com support dell com Country City International Access Code Country Code City Code China Xiamen Country Code 86 City Code 592 Colombia Costa Rica 156 Appendix Department Name or Service Area Website and E Mail Address Tech Support website support dell com cn Tech Support E mail cn_support dell com Tech Support Fax Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support servers and storage Technical Support projectors PDAs
110. nd click Phone and Modem Options 3 Click the Modems tab 4 Click the COM port for your modem 5 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem 1s operating properly Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable connector is firmly connected to the optional connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER ty to log on to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Solving Problems 87 www dell com support dell com General Program Problems A program crashes K NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding END THE PROGRAM 1 Simultaneo
111. nd hold the processor down on the substrate on which the die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor NOTICE To avoid damage to the processor hold the screwdriver so that it is perpendicular to the processor when turning the cam screw Follow the instructions in Before You Begin on page 103 Remove the video card see page 128 Remove the keyboard see page 114 Remove the fan see page 119 1 2 3 4 NOTICE To help ensure maximum cooling for the processor do not touch the heat transfer areas on the processor thermal cooling assembly The oils in your skin reduce the heat transfer capability of the thermal pads 5 Remove the processor thermal cooling assembly NOTICE When removing the processor module pull the module straight up Be careful not to bend the pins on the processor module 6 To loosen the ZIF socket use a small flat blade screwdriver and rotate the ZIF socket cam screw counterclockwise until it comes to the cam stop Adding and Replacing Parts screwdriver perpendicular to processor ZIF socket cam screw ZIF socket pin 1 corner K NOTE The ZIF socket cam screw secures the processor to the system board Take note of the arrow on the ZIF socket cam screw which indicates the direction to turn the cam screw 7 Lift out the processor module Installing the Processor Module NOTICE Ensure that the cam
112. ndard Audio 00 0042 36 S Video and S PDIF Digital Audio 37 Composite Video and Standard Audio 39 Composite Video and S PDIF Digital Audio 40 Contents 3 4 Enabling S PDIF Digital Audio 2 2 aaa 42 Setting Up the Dolby Headphone 42 Enabling the Display Settings for a TV 43 Connecting Monitors 43 Using CDs and DVDs 45 Copying CDs and DVDs 45 How to CopyaCDorDVD 45 Using Blank CD Rs CD RWs DVD Rs and DVD RWs 46 Mel OU TOS ee 06 seat e e a le 46 Optimizing Performance DDR Memory and Processor Front Side Bus 47 Hyper Threading e 47 Using a Battery Battery Performance 0000004 49 Checking the Battery Charge 50 Dell QuickSet Battery Meter 50 Microsoft Windows Power Meter 90 Charge Gage gt doma 840 do de wat eee bh ea we wed ds 50 Low Battery Warning 0 0 000200000004 51 Charging the Battery 51 Removing a Battery 52 Installing a Battery 53 Storing a Battery o 53 Using the Module Bay About the Module Bay 55 Removing and Installing Devices While the Computer Is Turned Off 55 Removing and Installing Devic
113. ndirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Appendix 179 www dell com support dell com Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warrant
114. ng Other Technical Problems 93 DEIVOTS lt 2 5 2 bo s oe a A ye ee 93 What Is a Driver 2 0 e 93 Identifying Drivers sa aa aa a A Bw 94 Reinstalling Drivers and Utilities aa aaa 94 Resolving Software and Hardware Incompatibilities 2 96 Contents Using Microsoft Windows XP SystemRestore 97 Creating a Restore Point 2 4 400 ie ee be eee HA 97 Restoring the Computer to an Earlier Operating State 97 Undoing the Last System Restore 0 98 Reinstalling Microsoft Windows XP 98 Before You BegiN e aw arene a i au aa aida 98 Reinstalling Windows XP 99 Adding and Replacing Parts Before You Begin 103 Recommended Tools 103 Shutting Down Your Computer 103 o AA ee ee ee bs ee ek rs 105 MiniPCiCard 0200200 0000 00000000004 108 Hard Drive xe ce Sarde ce Gy So Soe ap eas Sancta ies ane eh ae eG ch ES eed ah 111 Returning a Hard Drive to Dell 112 Subwoofer 0 0 0 00000000 ee 113 Keyboard ii RR ee a ee oe ee 114 PC Card With Bluetooth Wireless Technology 116 Modem ozio IN dn Pe hg A A 117 Removing the Modem 0 0 00 0 00 00 117 Installing the Modem 118 Keyboard Bracket 118 PONS of acces e A A 119 Hinge Covers 121 DISDIAY 2 nni rr E A dt Dae 124 Display Lateh cerros basa
115. ns and then read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Solving Problems 95 www dell com support dell com 96 Manually Reinstalling Drivers K NOTE If you are reinstalling an infrared sensor driver you must first enable the infrared sensor see 1 O ON i VI 10 page 151 in the system setup program before continuing with the driver installation After extracting the driver files to your hard drive as described in the previous section click the Start button and right click My Computer Click Properties Click the Hardware tab and click Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices Double click the name of the device for which you are installing the driver Click the Driver tab and click Update Driver Click Install from a list or specific location Advanced and click Next Click Browse and browse to the location to which you previously extracted the driver files When the name of the appropriate driver appears click Next Click Finish and restart your computer Resolving Software and Hardware Incompatibilities If a device is cither not detected during the operating system setup or is detected but incorrectly configured you can use Device Manager or the Hardware Troubleshooter to resolve
116. nt connectors 4 pin power supply 4 pin mini nonpowered connector sensor compatible with IrDA Standard 1 1 Fast IR 7 pin mini DIN connector optional S video to composite video adapter cable Type HIA Mini PCI card slot RJ 11 port RJ 45 port v 92 56K MDC softmodem internal AC 97 bus Communications continued Network adapter Wireless Video Video type Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls 10 100 1000 Ethernet LAN on system board internal Mini PCI Wi Fi wireless support PC Card with Bluetooth wireless technology 64 bit hardware accelerated 8X AGP ATI Mobility RADEON 9700 64 MB and 128 MB LVDS NTSC or PAL in S video and composite modes compatible with Soundblaster and Microsoft Windows Sound System Intel AC 97 20 bit stereo digital to analog 18 bit stereo analog to digital AC 97 microphone miniconnector stereo headphones speakers miniconnector S PDIF connector two 4 ohm speakers 2 W per channel stereo into 4 ohms two speakers per channel 5 W mono into 8 ohms for the subwoofer key combinations program menus Appendix 145 www dell com support dell com Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typic
117. nt of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin 1 2 3 4 working inside the computer Follow the procedures in Before You Begin see page 103 Remove the display see page 124 Remove the eight rubber display bumpers Remove the two M2 5 x 6 mm shoulder screws and six M2 5 x 6 mm screws and remove the display bezel Qa M2 5 x 6 mm screws 6 No rubber display bumpers Y M2 5 x 6 mm shoulder screws 2 display bezel Adding and Replacing Parts 127 www dell com support dell com 5 Remove the two M2 x 4 mm screws and remove the display latch M2 x 4 mm screws 2 N display latch Y Video Card AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Follow the procedures in Before You Begin see page 103 Remove the center hinge cover see page 121 Remove the keyboard see page 114 Remove the display see page 124 Remove the keyboard bracket see page 118 CO U A WN PP Remove the four M2 5 x 6 mm sc
118. nt part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part Appendix www dell com support dell com 174 We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts
119. o connect to the network 9 Click OK Your network setup is complete Setting Up a Home and Office Network 71 www dell com support dell com Connecting to a Network With Wi Fi Protected Access WPA Security Requirements The following instructions are basic steps for connecting to a WPA network If your network requires a user name password or domain settings consult the setup instructions in the user s guide for your wireless network card K NOTE WPA protocols require that you know the network authentication and data encryption settings for your wireless network In addition your WPA protected network may require special settings such as a network key user name password and domain name In the Preferred networks field click the name of your wireless network Click Properties From the Network Authentication drop down menu select your network authentication type If you are using a WPA protected network and the Association tab does not give you the option to select WPA download the WPA wireless security update from the Microsoft support site Wireless network properties Network name 55101 wireless Wireless network key This network requires a key for the following Network Authentication WPA PSE Data encryption Network kep Confirm network key Le eee ae pee Became IE i Key index advanced The key is provided for me automatically This is a computer to computer ad hoc network wireles
120. olby Headphone NOTE Icon labels may be visible only when you place the cursor over the icon Using Your Computer 5 Select one of the four options to set the level of surround sound effects Option 1 is a baseline stereo option and Options 2 3 and 4 are surround sound levels 6 Click Apply and then click OK to close the Properties window Click Exit Enabling the Display Settings for a TV Your computer has an ATI video controller card To enable the display settings for a TV K NOTE See the documentation that came with your TV and ensure that you properly configure and connect the TV before you enable the display settings Click the Start button and click Control Panel Click Appearances and Themes Under or pick a Control Panel icon click Display Click the Settings tab and click Advanced Click the Displays tab Click the upper left corner of the TV button to enable the TV Click OK OS VU a Y UN PE Connecting Monitors K NOTE If you are connecting two monitors that both have VGA connectors you must have the optional VGA adapter available from Dell If you are connecting two flat panel monitors at least one of them must have a VGA connector If you are connecting a television you may connect only one monitor VGA or DVI in addition to the television This section provides instructions for connecting and enabling monitors The instructions tell you how to connect either one or two monitors each
121. oll Free Numbers toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 1 877 673 3355 8001 3605 Appendix 169 www dell com support dell com 170 Regulatory Notices Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to functio
122. on moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display Do not use a commercial window cleaner to clean your display e If your computer gets wet or is damaged follow the procedures described in your Product Information Guide If after following these procedures you confirm that your computer is not operating properly contact Dell see page 152 for the appropriate contact information SAFETY Ergonomic Computing Habits ZN CAUTION Improper or prolonged keyboard use may result in injury ZN CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the ergonomic guidelines in the Dell Inspiron Help file when setting up and using your computer To access the help file see page 18 This portable computer is not designed for continuous operation as office equipment For extended use in an office it 1s recommended that you connect an external keyboard SAFETY When Working Inside Your Computer Before removing or installing a memory module Mini PCI card fan keyboard display reserve battery or PC Card with Bluetooth wireless technology perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your computer is when you are installing a memory module Mini PCI card
123. on cards or Dell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or software program sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Contacting Dell To contact Dell electronically you can access the following websites e www dell com e support dell com technical support e premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers Appendix For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City International Access Code Country Code City Code Anguilla Antigua and Barbuda Argentina Buenos Aires Inte
124. on your hard drive Therefore do not reinstall Windows XP unless a Dell technical support representative instructs you to do so NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Booting From the Operating System CD l Save and close any open files and exit any open programs 2 Insert the Operating System CD Click Exit if the Install Windows XP message appears 3 Restart the computer 4 Press lt F12 gt immediately after the DELL logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again Press the arrow keys to select CD ROM and press lt Enter gt When the Press any key to boot from CD message appears press any key Windows XP Setup 1 When the Windows XP Setup screen appears press lt Enter gt to select To set up Windows now 2 Read the information on the Microsoft Windows Licensing Agreement screen and press lt F8 gt to accept the license agreement Solving Problems 99 www dell com support dell com 100 y 6 10 11 12 13 14 15 16 If your computer already has Windows XP installed and you want to recover your current Windows XP data type r to select the repair option and remove the CD If you want to install a new copy of Windows XP pres
125. onnect the cable to the subwoofer connector 6 Replace the battery in the battery bay see page 53 Keyboard ZN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer 1 Follow the procedures in Before You Begin see page 103 2 Remove the center hinge cover see page 121 K NOTE You do not need to remove the left and right hinge covers 114 Adding and Replacing Parts 3 Remove the keyboard a Remove the two M2 5 x 3 mm screws across the top of the keyboard NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard b Lift up the keyboard and gently slide it toward the display c Hold the keyboard up and slightly forward to allow access to the keyboard connector d Pull up on the keyboard connector tab to disconnect the keyboard connector from the system board M2 5 x 3 mm screws 2 keyboard keyboard connector tab system board connector NOTICE To avoid scratching the palm rest when replacing the keyboard hook the four tabs along the front edge of the keyboard
126. operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer see page 103 2 Remove the drive See Using the Module Bay on page 55 for instructions 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the Dell Inspiron Help file for instructions To access the help file see page 18 If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray 15 partially ejected 3 Gently pull out the tray until 1t stops Solving Problems 89 www dell com support dell com If you hear an unfamiliar scraping or grinding sound e Ensure that the sound is not caused by the program that is running e Ensure that the disk or disc is inserted properly If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the Windows Help and Support Center To access the Help and Support Center see page 19 CHANGE THE WRITE SPEED TO
127. optimal performance with most games and other video programs However some game manufacturers may recommend that you either change a setting or enable or disable a certain function for a game to properly run You may also want to readjust settings to better fit your gaming style Some settings such as Direct3D or OpenGL enable you to adjust the card for higher performance or for higher image quality Other settings such as contrast or color level are cosmetic adjustments Certain high end graphics cards are available with TV out support which enables you to connect a TV to your computer in addition to a monitor A TV out configuration is ideal for watching movies using an optional DVD player or for giving presentations For information on connecting a TV to your computer see page 35 For information and instructions on adjusting your graphics card s operating mode settings and functions 1 Click the Start button and click Help and Support 2 Click User and system guides 3 Locate and click the guide for your graphics card Using Your Computer Connecting Your Computer to a TV or Audio Device K NOTE Unless otherwise indicated some of the video and audio cables required for connecting your computer to a TV may not be included with your computer Cables may be purchased at most consumer electronics stores Your computer has an S video TV out connector that together with the TV digital audio adapter cable available from Dell
128. or your computer For instructions see Reinstalling Microsoft Windows XP on page 98 8 Use the Drivers and Utilities CD to install the drivers and utilities for your computer For instructions see Reinstalling Drivers and Utilities on page 94 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit hard drive foam packaging Adding and Replacing Parts Subwoofer AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer If you ordered a subwoofer with your computer it is already installed To remove and replace a subwoofer 1 Follow the procedures in Before You Begin see page 103 2 Remove the battery see page 52 3 Remove the subwoofer from the battery a Disconnect the subwoofer cable b Apply a small screwdriver or scribe to the notch in the side of the battery releasing the subwoofer from the compartment in the battery subwoofer cable battery subwoofer cable connector Adding and Replacing Parts 113 www dell com support dell com 4 Insert the subwoofer into the compartment within the battery subwoofer V subwoofer cable connector 5 C
129. ory installed in the computer click the Start button click Help and Support and then click Computer Information Adding and Replacing Parts 107 www dell com support dell com 108 Mini PCI Card AN CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should you install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card AN CAUTION If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI card follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI cards may be purchased only from Dell AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer see page 52 K NOTE 2 4 GHz Wireless LAN PC Cards may be removed and installed by the user If you ordered a Mini PCI card with your computer the card is already installed 1 Follow the procedures in Before You Begin see page 103 2 Turn the computer over 3 Unscrew the captive screw labeled C and remove the Mini PCI card cover captive screw Mini PCI card cover Adding and Replacing Parts 4 fa Mini PCI card is not already ins
130. ottom of the computer and then remove the battery from the bay Using a Battery Installing a Battery 1 Slide the battery into the bay at a 45 degree angle 2 Press the other side down until the latch release clicks Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use It Using a Battery 53 wos pap110ddns woo ap mmm Using a Battery 54 Using the Module Bay About the Module Bay AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 You can install devices such as a floppy drive CD drive CD RW drive DVD drive CD RW DVD drive DVD RW or second hard drive in the module bay Your Dell Inspiron computer ships with a CD DVD or other optical drive installed in the module bay Removing and Installing Devices While the Computer Is Turned Off NOTICE To prevent damage to devices store them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 1 Press the device latch release The latch release ejects partway device latch release Using the Module Bay 55 www dell com support dell com 2 Pull the device out of the module bay module bay device device latch release
131. out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case The AC adapter may become hot during normal operation of your computer Use care when handling the adapter during or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended yOurP P P 8 y P periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching
132. partment Name or Service Area Website and E Mail Address E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Home and Small Business Government and Business Sales Fax General Support Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Switchboard Fax Switchboard General Support General Support Website support euro dell com E mail pl_support_tech dell com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Area Codes Local Numbers and Toll Free Numbers 0800 446 255 0800 444 617 0800 441 567 0800 441 566 001 800 220 1006 671 16882 Or ISA 23162298 671 16800 671 16865 001 800 507 0962 0800 50 669 57 95 700 5795 999 57 95999 57 95 806 5797996 97 95999 Country City International Access Code Country Code City Code Portugal International Access Code 00 Country Code 351 Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Singapore Singapore International Access Code 005 Country Code 65 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Southeast Asian and Pacific Countries Dep
133. products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replaceme
134. r Pin co N O O11 A GW N Adding and Replacing Parts Signal CRT_R CRT_G CRT _B PIRPIR E Z O Z O Z O Z O Pin A N Signal USB5V USBP USBP GND Pin Signal 9 5V 10 GND 11 MONITOR DETECT 12 DDC DATA 13 CRT_HS 14 CRT VS 15 DDC CLK S Video TV Out Connector S Video Pin Signal GND GND DLUMA L DCRMA L l A O N Composite Video Pin Signal 5 NC 6 DCMPS L 7 GND IEEE 1394 Connector 1234 ES Pin Signal 1 TPB 2 TPB 3 TPA 4 TPA Adding and Replacing Parts 141 www dell com support dell com DVI I Connector Tf tty ty A olo C1 C2 Coo I aaa aaa Pi C3 C4 C5 Y e 9 16 17 24 Pin Signal Pin Signal 1 TMDS DATA2 13 TMDS DATA3 2 TMDS DATA2 14 5V 3 TMDS DATA2 4 SHLD 15 GND FOR 5V 4 TMDS DATA4 16 HOT PLUG DETECT 5 TMDS DATA4 17 TMDS DATA0 6 DDC CLK 18 TMDS DATA0 7 DDC DATA 19 TMDS DATA0S5 SHLD 8 ANALOG VERT SYNC 20 TMDS DATA5 9 TMDS DATA1 21 TMDS DATA5 10 TMDS DATA 1 22 TMDS CLK SHLD 11 TMDS DATAI 3 SHLD 23 TMDSCLK 12 TMDS DATA3 24 TMDSCLK Pin Signal C1 ANALOG RED VID OUT C2 ANALOG GRN VID OUT C3 ANALOG BLU VID OUT C4 ANALOG HOR SYNC C5 ANALOG COM GND RET 142 Adding and Replacing Parts Appendix Specifications Processor Processor type External bus frequency System Information System chip set Data bus width DRAM bus width Processor address bus width Fla
135. r audio device Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer See Enabling the Display Settings for a TV on page 43 to ensure that the computer recognizes and works properly with the TV Using Your Computer 41 www dell com support dell com 42 Enabling S PDIF Digital Audio If your computer has a DVD drive you can enable Dolby Digital 5 1 audio for DVD playback 1 N GQ VU E W Double click the CyberLink PowerDVD icon on the Microsoft Windows desktop CHAPTER H Ws 2 oo 00000 Lm mm me im tt aa E a 2 ss 2 2 3 il Iii RR 1 Insert a DVD into the DVD drive If the DVD begins playing click the stop button Click the properties wrench icon Click the Audio tab Click Enable S PDIF output Click Apply Click OK Enabling S PDIF in the Windows Audio Driver K NOTE Enabling S PDIF in Windows disables the sound from the headphone connector 1 O A Y N Double click the speaker icon in the Windows notification area Click the Options menu and then click Advanced Controls Click Advanced Click Enable S PDIE Click Close Click OK Setting Up the Dolby Headphone Ea Rs uns NOTE The Dolby headphone feature is available only if your computer has a DVD drive Double click the Cyberlink PowerDVD icon on the Windows desktop Click the Properties icon Click the Dolby Headphone tab Click Enable D
136. r turn off the computer while the 6 light is flashing Turns on steadily or flashes when the computer is in a power management mode It also flashes to indicate battery charge status YY Eh Turns on when a PC Card with Bluetooth wireless technology is enabled K NOTE The PC Card with Bluetooth wireless technology is an optional feature so the light turns on only if you ordered the card with your computer For more information see the Windows Help and Support Center online documentation on PC Cards with Bluetooth wireless technology or any documentation that came with your device To access the Help and Support Center see page 19 To turn off only the functionality of the PC Card with Bluetooth wireless technology right click the icon in the notification area and select Disable Bluetooth Radio To quickly enable or disable all wireless devices press lt Fn gt lt F2 gt A Tour of Your Computer If the computer is connected to an electrical outlet the light operates as follows e Solid green The battery is charging e Flashing green The battery is almost fully charged If the computer is running on a battery the light operates as follows e Off The battery is adequately charged or the computer is turned off e Flashing orange The battery charge is low e Solid orange The battery charge is critically low KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For info
137. randed hardware products through our factory integration system or the reloading of the software e Non Dell branded and Solution Provider Direct products and accessories Appendix e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS
138. re Home Small Business Customer Care Fax Switchboard Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax Area Codes Local Numbers and Toll Free Numbers 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004719 0825 338 339 01559471 00 01559471 00 01559471 01 Country City International Access Code Country Code City Code Germany Langen International Access Code 00 Country Code 49 City Code 6103 Greece International Access Code 00 Country Code 30 Grenada Guatemala Guyana Hong Kong International Access Code 001 Country Code 852 Department Name or Service Area Website and E Mail Address Website support euro dell com E mail tech_support_central_europe dell com Technical Support Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website support euro dell com E mail support euro dell com gr en emaildell Area Codes Local Numbers and Toll Free Numbers
139. reens K NOTE For information about a specific item on a system setup screen highlight the item and see the Help area on the screen On each screen the system setup options are listed at the left To the right of each option is the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence and enable disable devices using the Boot Order page of system setup K NOTE To change the boot sequence on a one time only basis see Performing a One Time Boot on page 151 The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following e Diskette Drive e Modular bay HDD e Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list
140. restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer Solving Problems 97 www dell com support dell com 98 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore Click Undo my last restoration and click Next Click Next The System Restore screen appears and the computer restarts 4 After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 Click the Start button and click Control Panel Click Performance and Maintenance Click System Click the System Restore tab U Bb Y N Ensure that Turn off System Restore is unchecked Reinstalling Microsoft Windows XP
141. rews from the video card 128 Adding and Replacing Parts 7 Lift up the video card to remove it The video card heat sink is part of the video card assembly M2 5 x 6 mm screws 4 x video card system board connector Processor Thermal Cooling Assembly AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Removing the Processor Thermal Cooling Assembly 1 nN GD VI a Y N N Follow the procedures in Before You Begin see page 103 Remove the center hinge cover see page 121 Remove the keyboard see page 114 Remove the display see page 124 Remove the keyboard bracket see page 118 Remove the video card see page 128 Loosen in consecutive order the four captive screws labeled 1 through 4 that secure the processor thermal cooling assembly to the system board Adding and Replacing Parts 129 www dell com support dell com 130 8 Lift up the processor thermal cooling assembly and remove it from the system board processor thermal cooling assembly captive screws 4 Installing the Processor Thermal Cooling Assembly 1 Place the processor thermal cooling assembly over the processor 2 Tighten the four captive screws labeled 1 through 4
142. rmation on supported keyboard shortcuts see Key Combinations on page 59 MEDIA CONTROL BUTTONS Control CD and DVD playback TOUCH PAD Touch pad and touch pad buttons provide the functionality of a mouse DISPLAY LATCH RELEASE Press this to release the display latch and open the display SPEAKERS To adjust the volume of the integrated speakers press the volume control button or speaker volume key combinations For more information see page 60 TRACK STICK TOUCH PAD BUTTONS Track stick and touch pad buttons provide the functionality of a mouse TRACK STICK Track stick and track stick buttons provide the functionality of a mouse VOLUME CONTROL BUTTON Press to adjust the speaker volume MUTE BUTTON Press this button to turn off the speaker sound A Tour of Your Computer 23 www dell com support dell com 24 KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following A Tour of Your Computer 3 Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Left Side View device latch release audio connectors hard drive IEEE 1394 connector PC Card slot MODULE BAY You can install devices such as a CD DVD or other optical drive in the module bay For more information see page 55 DEVICE LATCH RELEASE Press to release the device
143. rnational Access Code 00 Country Code 54 City Code 11 Aruba Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Department Name or Service Area Website and E Mail Address General Support General Support Website www dell com ar Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax General Support E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer Care Corporate Sales Transaction Sales Fax Area Codes Local Numbers and Toll Free Numbers toll free 800 335 0031 1 800 805 5924 toll free 0 800 444 0733 0 810 444 3355 11 4515 7139 11 4515 7138 toll free 800 1578 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Appendix 153 www dell com support dell com Country City International Access Code Country Code City Code Austria Vienna International Access Code 900 Country Code 43 City Code 1 Bahamas Barbados Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Bermuda Bolivia Brazil International Access Code 00 Country Code 55 City Code 51 British Virgin Islands Brunei Country Code 673 154 Appendix Department Name or
144. rt euro dell com E mail czech_dell dell com Technical Support Customer Care Fax TechFax Switchboard Website support euro dell com E mail Support portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support Customer Care Relational Home Small Business Customer Care Switchboard Relational Fax Switchboard Relational Switchboard Home Small Business Fax Switchboard Home Small Business General Support General Support General Support General Support Area Codes Local Numbers and Toll Free Numbers 02 2186 27 27 02 2186 27 11 02 2186 27 14 02 2186 27 28 02 2186 27 11 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll free 1 866 278 6821 1 800 148 0530 toll free 999 119 01 899 753 0777 Appendix 157 www dell com support dell com Country City International Access Code Country Code City Code Finland Helsinki International Access Code 990 Country Code 358 City Code 9 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 158 Appendix Department Name or Service Area Website and E Mail Address Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational Customer Ca
145. ry different settings for Color quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error Messages on page 77 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see page 152 Solving Problems Scanner Problems CHECK THE POWER CABLE CONNECTION Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on CHECK THE SCANNER CABLE CONNECTION Ensure that the scanner cable is firmly connected to the computer and to the scanner UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Hard Drive Problems 74 NOTE For information on saving files to a floppy disk see the Dell Inspiron Help file To access the help file see page 18 If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start b
146. s access points are not used 712 Setting Up a Home and Office Network 4 From the Data encryption drop down menu select your data encryption type 5 If your wireless network requires a key enter it in the Network key field K NOTE Your computer can take up to 1 minute to connect to the network 6 Click OK Your network setup is complete Setting Up a Home and Office Network 73 www dell com support dell com 14 Setting Up a Home and Office Network Solving Problems Using the Dell Diagnostics AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance NOTICE The Dell Diagnostics works only on Dell computers The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see page 152 1 Shut down the computer see page 103 2 Connect the computer to an electrical outlet 3 Turn on the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you cannot see anything on your display hold down the mute button and press the computer s power button to begin the Dell Diagnostics The computer automatically runs the Pre boot
147. s lt Esc gt to select that option Press lt Enter gt to select the highlighted partition recommended and follow the instructions on the screen The Windows XP Setup screen appears and the operating system begins to copy files and install the devices The computer automatically restarts multiple times NOTICE Do not press any key when the following message appears Press any key to boot from the CD NOTE The time required to complete the setup depends on the size of the hard drive and the speed of your computer When the Regional and Language Options screen appears select the settings for your location and click Next Enter your name and organization optional in the Personalize Your Software screen and click Next If you are reinstalling Windows XP Home Edition at the What s your computer s name window enter a name for your computer or accept the name provided and click Next If you are reinstalling Windows XP Professional at the Computer Name and Administrator Password window enter a name for your computer or accept the one provided and a password and click Next If the Modem Dialing Information screen appears enter the requested information and click Next Enter the date time and time zone in the Date and Time Settings window and click Next If the Networking Settings screen appears click Typical and click Next If you are reinstalling Windows XP Professional and you are prompted to provide further
148. s are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we do detect additional errata during the life cycle of a microprocessor When an erratum is identified our engineers work to characterize it and find a solution We work with system designers and software developers to ensure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recognizes that some consumers want to know about any errata whether or not the errata affect them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved Appendix 181 wos pap110ddns woo ap mmm Appendix 182 Index A audio connectors description 26 system view 26 audio device connecting 35 enabling 42 battery charge gauge 31 50
149. s information on the battery charge See page 50 FAN The computer uses fans to create airflow through the vents which prevents the computer from overheating See page 119 BATTERY BAY LATCH RELEASE Releases the battery from the battery bay See Removing a Battery on page 52 MEMORY MODULE COVER Covers the compartment that contains the memory modules See page 105 HARD DRIVE Stores software and data See page 111 A Tour of Your Computer 31 www dell com support dell com 32 A Tour of Your Computer Using Your Computer Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data such as E mails Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy disk To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Accessories gt System Tools and then click Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer and click Next On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD and cl
150. sembly Adding and Replacing Parts 8 Turn the system top side up again and remove the four M2 5 x 6 mm screws from the system board top assembly 9 With the front of the computer facing you lift the system board top assembly from the right side swinging 1t up then lift the left side and draw the system board top assembly out of the computer oat system board top assembly Installing the System Board l Perform all of the steps in Removing the System Board on page 135 in reverse order NOTICE Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 2 Turn on the computer K NOTE After replacing the system board you must enter the computer Service Tag sequence into the BIOS of the replacement system board as part of the BIOS update procedure 3 Insert the flash BIOS update program floppy disk or CD that accompanied the replacement system board into the appropriate drive Follow the instructions that appear on the screen Adding and Replacing Parts 137 www dell com support dell com 138 Speakers AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer Follow t
151. sh EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum Intel Pentium 4 with Hyper Threading technology Intel Pentium 4 Extreme Edition with Hyper Threading technology 800 MHz Intel 865PE 64 bits dual channel DDR memory 64 bits per channel 32 bits 1 MB 64 bits 32 bits Texas Instruments PCI 4510 one supports one Type I or Type II card 3 3 V and 5 V 68 pins PCMCIA 16 bits CardBus 32 bits Appendix 143 www dell com support dell com Memory Memory module connector Memory module capacities Memory type Memory configuration support Minimum memory Maximum memory Ports and Connectors Video Digital video interface DVI I Audio USB D Bay powered USB connector IEEE 1394 Infrared S video TV out Mini PCI Modem Network adapter Communications Modem Type Controller Interface Appendix dual channel DDR two user accessible DDR SODIMM connectors single SODIMM per channel 128 MB 256 MB 512 MB and 1024 MB PC3200 dual channel only NOTE To get dual channel memory bandwidth capability both the connectors must contain memory modules and they must be of the same size and configuration 256 MB 2048 MB 15 hole connector one 24 hole connector microphone miniconnector stereo headphone speakers miniconnector S PDIF connector three 4 pin USB 2 0 complia
152. t they appear on the display If you cannot verify these steps you may have a defective external keyboard 82 Solving Problems TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell see page 152 Power Problems K NOTE See the Dell Inspiron Help file for information on standby mode To access the help file see page 18 CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power lf the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer CHECK THE BATTERY STATUS LIGHT If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flash
153. talled go to step 5 If you are replacing a Mini PCI card first remove the existing card a Disconnect the antenna cables from the Mini PCI card antenna cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector securing tabs Adding and Replacing Parts 109 NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card 5 To install a Mini PCI card align the card with the connector at a 45 degree angle and press the card into the connector until it clicks yy lt 7 Aq Wy e y ETA 7 NY iy sd eo Up y www dell com support dell com NOTICE To avoid damaging the antenna cables or the Mini PCI card never place the cables under the card 6 Connect the antenna cables to the Mini PCI card antenna cables 7 Replace the Mini PCI card cover and tighten the captive screw 110 Adding and Replacing Parts Hard Drive AN CAUTION If you remove the hard drive from the computer when the drive is hot do not touchthe metal housing of the hard drive AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer NOTICE To prevent dat
154. ter while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft Inorder to best comply with all such restrictions if your Dell portable computer is equipped with Dell TrueMobile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Safety Instructions Additionally the use of any PED such as a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed SAFETY EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell at 1ts worldwide website at www dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your co
155. the Battery K NOTE The AC adapter charges a completely discharged battery in approximately 1 5 hours with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the computer as long as you like The battery s internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery 1s hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information about resolving problems with a battery see Power Problems on page 83 Using a Battery 51 www dell com support dell com 52 Removing a Battery AN CAUTION Before performing these procedures disconnect all cables from the computer l Ensure that the computer is turned off or disconnected from an electrical outlet 2 Slide and hold the battery bay latch release on the b
156. the following Network Authentication Data encryption Disabled Network kep Rey index advanced The key ts provided for me automatically mputer to computer ad hoc network wireless points are not used K NOTE If you are using a WPA protected network and the Association tab does not give you the option to select WPA download the WPA wireless security update from the Microsoft support site Enter the name of your network in the Network name SSID field If you do not need to configure security settings go to step 9 If you choose to configure security settings optional go to Configuring Security Settings Optional on page 70 Setting Up a Home and Office Network 69 www dell com support dell com 9 Click OK Your new network name appears in the Preferred networks field and your network setup 1s complete Use Windows to configure my wireless network settings Available networks To connect to an available network click Configure wireless A VyaveLAN Network Preferred networks Automatically connect to available networks in the order listed below wireless Leam about setting up wireless network configuration Configuring Security Settings Optional Choose one of the following connection options based on the security settings for your network e Connecting to a Network with Wired Equivalent Protocol WEP Security Requirements e Connecting to a Network with Wi Fi Protect
157. this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned Adding and Replacing Parts 103 www dell com support dell com 104 NOTICE To avoid damaging the computer perform the following steps before you begin working inside the computer Ensure that the work surface is flat and clean to prevent the computer cover from being scratched Shut down the computer see page 103 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your computer press and hold the power button for 4 seconds NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack Disconnect any telephone or telecommunication lines from the computer Disconnect your computer and all attached devices from their electrical outlets and then press the power button to ground the system board NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer Remove any installed PC Cards from the PC Card slot Close the display and turn the computer upside down on a flat work surface NOTICE To avoid damaging the system board
158. to avoid the remote risk of electric shock from lightning via the telephone line To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AWG and an FCC compliant RJ 11 modular plug Before you open the memory module cover fan covers or Mini PCI card cover on the bottom of your computer disconnect all cables from their electrical outlets and disconnect the telephone cable If your computer has both a modem RJ 11 connector and a network RJ 45 connector which look alike make sure you insert the telephone cable into the RJ 11 connector not the RJ 45 connector PC Cards may become very warm during normal operation Use care when removing PC Cards after their continuous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Safety Instructions 11 www dell com support dell com 12 SAFETY Power Use only the Dell provided AC adapter approved for use with this co
159. ts of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from the system setup program memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings 4 When the tests are complete close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen Error Messages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Do not use these characters in filenames INSERT BOOTABLE MEDIA The operat
160. upport provided by Dell Drivers What Is a Driver A driver 1s a program that controls a device such as a printer mouse or keyboard All devices require a driver program driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed Solving Problems 93 www dell com support dell com 94 NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you e Upgrade your operating system e Reinstall your operating system e Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and 1f necessary update the driver 1 Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager CO A WN Scroll down the list to see if any device has an exclamation point a yellow circle with a
161. ur of Your Computer 29 www dell com support dell com 30 AC ADAPTER CONNECTOR Attaches an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off A CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE Do not use an AC adapter rated at less than 150 W with this computer NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable A Tour of Your Computer Bottom View Mini PCI card cover hard drive N subwoofer optional with 12 cell battery only battery battery charge E gauge fan 2 fan 3 memory module cover battery bay latch release Mini PCI CARD COVER Covers the compartment that contains the Mini PCI card See page 108 SUBWOOFER An optional component available with the 12 cell battery only It produces a broader bass output than is provided by the speakers See page 111 BATTERY When a battery is installed you can use the computer without connecting the computer to an electrical outlet See page 49 BATTERY CHARGE GAUGE Provide
162. usly press lt Ctrl gt lt Shift gt lt Esc gt 2 Click the Applications tab and then select the program that is no longer responding 3 Click End Task A solid blue screen appears TURN THE COMPUTER OFF If the computer does not respond to a keystroke or a proper shutdown see page 103 press the power button until the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown ScanDisk automatically runs during the start up process Follow the instructions on the screen Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation Solving Problems CD or DVD Problems If you cannot play a CD CD RW or DVD K NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect with the drive or the CD ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer or right click the Start button and click Explorer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal
163. uter Do not use a battery from other computers with your computer AN CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See Battery Disposal on page 15 Using a Battery 49 www dell com support dell com 50 AN CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet Battery Meter the Microsoft Windows Power Meter window and 4 icon the battery charge gauge and the low battery warning provide information on the battery charge Dell QuickSet Battery Meter If Dell QuickSet is installed press lt Fn gt lt F3 gt to display the QuickSet Battery Meter The Battery Meter window displays status charge level and charge completion time for the battery in your computer The following icons appear in the Battery Meter window g The computer is running on battery power e The battery is discharging or idle e The computer is connected to an electrical outlet and running on AC power e The battery is charging ay e The computer is
164. utton and click My Computer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click Check Now 5 Click Start Solving Problems 81 www dell com support dell com PC Card Problems CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Unplug or Eject Hardware icon in the Windows taskbar Ensure that the card is listed IF YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact Dell see page 152 IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer External Keyboard Problems K NOTE When you attach an external keyboard the integrated keyboard remains fully functional CHECK THE KEYBOARD CABLE Shut down the computer see page 103 Disconnect the keyboard cable and check it for damage If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify tha
165. ve the left and right hinge covers a Open the display NOTICE To avoid damaging the cover do not lift the center hinge cover on both sides simultaneously b Slide the left and right hinge covers toward the back of the computer and then slide them to the side away from the computer left hinge N right hinge cover 3 Remove the center hinge cover a Close the display b Facing the front of the computer press in on the two hinge cover snaps and pull them up slightly to disengage them Adding and Replacing Parts hinge cover snaps 2 center hinge cover Open the display all the way 180 degrees so that it lies flat against your work surface Lift the center hinge cover on the right side first just enough to access the flex cable connector Using the pull tab disconnect the center hinge cover flex cable from the system board connector system board connector center hinge cover flex cable and pull tab Adding and Replacing Parts 123 www dell com support dell com 124 Display AN CAUTION Before you begin this procedure read the safety instructions at the front of this document see page 11 NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer 1 Follow th
166. vice Area Website and E Mail Address Customer Technical Support Sales Customer Service Main General Support General Support Website support euro dell com E mail Technical Support Enterprise nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax Area Codes Local Numbers and Toll Free Numbers 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 toll free 1 866 278 6822 001 800 882 1519 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Appendix 163 www dell com support dell com Country City International Access Code Country Code City Code New Zealand International Access Code 00 Country Code 64 Nicaragua Norway Lysaker International Access Code 00 Country Code 47 Panama Peru Poland Warsaw International Access Code 011 Country Code 48 City Code 22 164 Appendix De
167. x Switchboard Technical Support portable and desktop computers Technical Support servers Transaction Sales Corporate Sales Technical Support Customer Service Penang Malaysia Sales General Support General Support Area Codes Local Numbers and Toll Free Numbers 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 toll free 00801 86 1011 toll free 0080 60 1256 toll free 0080 651 228 toll free 0080 651 227 toll free 0880 060 07 604 633 4949 toll free 0880 060 09 1 800 805 8035 toll free 1 866 540 3355 Appendix 167 www dell com support dell com Country City International Access Code Country Code City Code U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Uruguay 168 Appendix Department Name or Service Area Website and E Mail Address Website support euro dell com Area Codes Local Numbers and Toll Free Numbers Customer Care website support euro dell com uk en ECare Form Home asp E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Sm
168. y fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will e REPAIR the Pentium or Celeron processor by means of hardware and or software OR e REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor OR if Intel is unable to repair or replace the particular Pentium or Celeron processor e REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warr

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