Dell Inspiron 7HR9P User's Manual
Contents
1. Dell DataSafe Local Backup 4 Click Create Recovery Media 5 Follow the instructions on the screen K NOTE For information on using the system recovery media see System Recovery Media on page 62 11 Setting Up Your Inspiron Laptop Install the SIM Card Optional 2 NOTE Installing a SIM is not required if you are using an EVDO card to access the Internet Installing a Subscriber Identity Module SIM card allows you to browse the Internet check e mail and connect to a Virtual Private Network To access these features you must be within the network of your cellular service provider To install the SIM card 1 Turn off your computer 2 Remove the battery see Removing and Replacing the Battery on page 40 3 In the battery bay slide the SIM card into the SIM card slot 4 Replace the battery see Removing and Replacing the Battery on page 40 5 Turn on your computer To remove the SIM card press and eject the SIM card 12 Setting Up Your Inspiron Laptop 1 battery bay 2 SIM card slot 3 SIM card AL 222 ZA 13 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop K NOTE The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase For more information on the cards supported by your computer see Specifications2. 22 Beep Codes 45 Right View 22 Network 8 46 Left View 24 Power 47 Back View 26 Contents Memory 48 Lockups and Software Problems 48 Using Support Tools 51 Dell Support 51 My Dell Downloads 52 System 52 Hardware Troubleshooter 54 Dell 54 Restoring Your Operating System 58 System Restore 59 Dell DataSafe Local 60 System Recovery Media 62 Dell Factory Image Restore 63 Getting 65 Technical Support and Customer SOIVICB s wrest eases XR IERI TREE 66 DellConnect 66 Online Services 67 Automated Order Status Service 68 Product Information 68 Returning Items for Repair Under Warranty or for Credit 0 cece eee eee 69 Before You 70 Contacting 72 Finding More Information and 14
3. Diagnostics on page 54 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you 69 Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer 1 Service Tag 70 Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Getting Help Diagnostic Checkli
4. Internet connection Windows Vista To complete setting up your wired Internet 1 Ensure that wireless is enabled on your connection follow the instructions in Setting computer see Enable or Disable Wireless Up Your Internet Connection on page 19 on page 14 2 Save and close any open files and exit any open programs 3 Click Start Connect To 4 Follow the instructions on the screen to complete the setup 18 Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 14 Save and close any open files and exit any open programs Click Start 65 Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network Follow the instructions on the screen to complete the setup Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 19 Setting Up Your Inspiron Laptop To set up your Internet connection Windows Vista 1 Save and close any open files and exit any op
5. com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only Getting Help Dell Support e mail addresses e mobile supportGus dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only sales canadaGdell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password 67 Getting Help Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 72 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for you
6. earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments Solving Problems To run the Program Compatability Wizard Windows Vista 1 Click Start Control Programs Use older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen Windows 7 1 Click Start o Control Panel Programs Run programs made for previous versions of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen 49 Solving Problems If you have other software problems Back up your files immediately Use virus scanning program to check the hard drive or CDs e Save and close any open files or programs and shut down your computer through the Start Check the software documentation contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly 50 Verify that the device d
7. gt the required multimedia control key K NOTE The Multimedia Key First option is active only in the operating system Windows Mobility Center 1 Press the 488 gt lt x gt keys to launch the Windows Mobility Center 2 In the Function Key Row select Function Key or Multimedia Key 34 Using Your Inspiron Laptop EP lt 44 1 F8 F9 F10 F11 F12 Ej Mute the sound 44 Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level pp Play the next track or chapter 35 Using Your Inspiron Laptop Using the Optical Drive CAUTION Do not press down on the optical drive tray when you open or close it Keep the optical drive tray closed when you are not using the optical drive A CAUTION Do not move the computer while playing or recording a disc The optical drive plays or records CDs DVDs and Blu ray discs Ensure that the side with print or writing is facing up when placing discs on the optical drive tray To place a disc in the optical drive 1 Press the eject button on the optical drive 2 Pull out the optical drive tray 3 Place the disc label side up in the center of the optical drive tray and snap the disc onto the spindle 4 Push the optical drive tray back into the drive 36 wo disc spindle optical drive tray eject button Using Your Inspiron Laptop 37 Using Your Inspiro
8. memory cards NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unused slots from dust and other particles Save the blank for use when no media card is installed in the slot Blanks from other computers may not fit your computer 25 Using Your Inspiron Laptop Back View Features 1 AC adapter connector Connects to the AC adapter to power the computer and charge the battery 2 USB 2 0 connectors 2 Connect to USB devices such a mouse keyboard printer external drive or MP3 player 3 i VGA connector Connects to a monitor or projector 26 Using Your Inspiron Laptop Front View Features i 1 Power indicator light Indicates the power states For more information on the power indicator light see Status Lights and Indiactors on page 28 2 8 Hard drive activity light Turns on when the computer reads or writes data A solid white light indicates hard drive activity CAUTION To avoid loss of data never turn off the computer while the hard drive activity light is flashing 3 Battery status light Indicates the battery charge status For more information on the battery status light see Status Lights and Indicators on page 28 NOTE The battery is charging when the computer is powered using the AC adapter 27 Using Your Inspiron Laptop Status Ligh
9. on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer K NOTE Connect the power cable to the adapter firmly and ensure that the light the adapter is on when you turn on power Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system To set up Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not inte
10. own backup media To register and use My Dell Downloads 1 Go to downloadstore dell com media 2 Follow the instructions on the screen to register and download the software 3 Reinstall or create backup media of the software for future use 52 System Messages If your computer has an issue or error it may display a system message that will help you identify the cause and action needed to resolve the issue K NOTE If the message that is displayed is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared You can also see the Dell Technology Guide available on your hard drive or at support dell com manuals or contact Dell see Contacting Dell on page 72 Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell see Contacting Dell on page 72 CMOS checksum error Possible system board failure or Real Time Clock RTC battery low Replace the coin cell battery see the Service Manual at support dell com manuals or contact Dell see Contacting Dell on page 72 Hard disk drive failure Possible hard drive failure during POST Contact Dell see Contacting Dell on page 72 Key
11. try again 5 Select Repair Your Computer 6 Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen K NOTE The duration of the restoration process depends on the amount of data to be restored NOTE For more information see the knowledge base article 353560 at support dell com Restoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional K NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup and restore your computer based on file types Backup files to a local storage device e Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional 1 Double click the Dell DataSafe Local Backup icon e on the taskbar 2 Click UPGRADE NOW 3 Follow the instructions on the screen to complete the upgrade 61 Restoring Your Operating System System Recovery Media ZA CAUTION Although the system recovery media is designed to preserve the data files on your computer it is recommended that you backup your data files before using the system recovery media You can use the system recovery media created using Dell DataSafe Local Backup to return your hard drive to the operating state it was in when you purchased the computer while persevering the dat
12. 25 help getting assistance and support 65 Internet connection 17 ISP Internet Service Provider 17 86 media card reader 25 memory problems 48 microphone connecting external 25 Network connection fixing 46 0 optical drive 23 P playing CD DVD 36 power battery indicator lights 27 recovering data 43 restoring factory image 63 5 setup before you begin 5 shipping products for repair or return 69 SIM card 12 software features 42 software problems 48 solving problems 45 specifications 76 support e mail addresses 67 support sites worldwide 67 system messages 52 Index T touch pad gestures 32 U USB 25 26 V ventilation ensuring 5 VGA connecting 26 volume 35 wired network network cable connecting 7 wireless display 16 network connection 46 87 Printed in the U S A www dell com support dell com 07 9 1
13. Display window appears Select Scan for available displays Select your wireless display adapter from the Detected wireless displays list Enter the security code that appears on your TV enable wireless display 1 Click the Intel Wireless Display icon on the desktop The Intel Wireless Display window appears 2 Select Connect to Existing Adapter L NOTE For more information about wireless display see the wireless display adapter Quick Start Guide Setting Up Your Inspiron Laptop Connect to the Internet Optional To connect to the Internet you need an external modem or network connection and an Internet Service Provider ISP If an external USB modem or WLAN adapter is not a part of your original order you can purchase one from www dell com 17 Setting Up Your Inspiron Laptop Setting Up a Wired Connection Setting Up a Wireless Connection e f you are using DSL or cable satellite K NOTE To set up your wireless router modem connection contact your ISP see the documentation that shipped with or cellular telephone service for setup your router Instructions Before you can use your wireless Internet f you are using a dial up connection connection you need to connect to your connect the telephone line to the optional wireless router external USB modem and to the telephone To set up your connection to a wireless router wall connector before you set up your ZR
14. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Regulatory model PO8E series Regulatory type 8 001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE Solution Station and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries AMD and ATI Mobility Radeon are trademarks or registered trademarks of Advanced Micro Devices Inc Blu ray Disc is a trademark of the Blu ray Disc Associatio
15. Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Using Your Inspiron Laptop Dell DataSafe Online Backup K NOTE Dell DataSafe Online may not be available in all regions K NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon on the taskbar 2 Follow the instructions that appear on the screen 43 Using Your Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently used applications files and folders You can personalize the Dock by Adding or removing icons Changing the color and location of the Dock Grouping related icons into categories Changing the behavior of the icons S enevarnege Add a Category Remove a Category or Icon 1 Right click the Dock click Add Category 1 Right click the category or icon on the Dock T
16. Restoring Your Operating System Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore 63 Restoring Your Operating System Starting Dell Factory Image Restore 1 Turn on the computer 2 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator the User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears 64 K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Dele
17. Specifications 16 83 Macrovision Product Notice 83 Information for NOM or Official Mexican Standard Only for Mexico 84 INO OX rte 85 Setting Up Your Inspiron Laptop This section provides information about setting up your Dell Inspiron laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects
18. a files on your computer Use the system recovery media in case of Operating system failure that prevents the use of recovery options that are installed on your computer Hard drive failure that prevents data from being recovered 62 To restore the factory image of your computer using the system recovery media 1 Insert the system recovery disc or USB key and restart the computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select the appropriate boot device from the list and press Enter 4 Follow the instructions on the screen to complete the recovery process Dell Factory Image Restore Z CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers K NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Backup on page 60 to restore your operating system
19. and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 83 Information for Official Mexican Standard Only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 Mexico D F Regulatory Electricity model number Voltage Frequency consumption Outputvoltage Output Intensity PO8E 100 240 VAC 50 00 Hz 1 5 1 6 1 7A 19 5 VDC 3 34 4 62 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 84 Index A AC adapter connecting 6 airflow computer safety 5 audio connecting 25 battery indicator light 28 C camera 39 computer capabilities 42 setting up 5 connecting AC adapter 6 network cable 7 to the Internet 17 Contacting Dell online 72 damage avoiding 5 Dell Diagnostics 54 Dell Factory Image Restore 63 drivers and downloads 75 DVDs playing and creating 43 E e mail address for technical support 67 85 Index F finding more information 74 FTP login anonymous 67 H HDMI connecting 25 headphones connecting
20. board failure Keyboard failure or loose cable To replace the keyboard see the Service Manual at support dell com manuals Using Support Tools No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide available on your hard drive or at support dell com manuals CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard drive failure Contact Dell see Contacting Dell on page 72 53 Using Support Tools Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and fo
21. by tapping the surface The touch pad supports the Scroll Flick Zoom and Rotate features To change the touch pad settings double click the Dell Touch pad icon in the notification area of the desktop For more information see Touch Pad Gestures on page 32 NOTE To enable or disable the touch pad press the key on the function key row on the keyboard 4 Touch pad buttons 2 Provide left click and right click functions like those on a mouse 5 Microphone Provides quality sound for video conferencing and voice recording 31 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Auto Scroll Vertical Allows you to scroll up or down on the active window Move two fingers up or down at a fast pace to activate vertical auto scrolling Tap on the touch pad to stop auto scrolling Auto Scroll Horizontal Allows you to scroll left or right on the active window Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling Tap on the touch pad to stop auto scrolling Flick Allows you to flip content forward or backward based on the direction of the flick Move three fingers quickly in the desired direction to flip content in the active window 200 Allows you to increase or decrease the magnification of the screen content The zoom feature includes Pinch Allows you to zoom in or zoom out by m
22. contacting Dell that is convenient for you Getting Help 73 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find more about the Microsoft Windows operating system and features upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 74 See System Recovery Media on page 62 Dell Diagnostics on page 54 My Dell Downloads on page 52 support dell com the Service Manual at support dell com manuals NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service Tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads readme files access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your comput
23. dditional memory see the Service Manual at support dell com manuals Reseat the memory modules into the connector s see the Service Manual at support dell com manuals If the problem persists contact Dell see Contacting Dell on page 72 If you experience other memory problems Run the Dell Diagnostics see Dell Diagnostics on page 54 e If the problem persists contact Dell see Contacting Dell on page 72 48 Lockups and Software Problems If the computer does not start up Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the CD If the computer stops responding a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an
24. dth Depth Weight with 6 cell battery Specifications 31 4 mm to 35 mm 1 23 inches to 1 37 inches 423 0 mm 16 65 inches 287 0 mm 11 30 inches configurable to less than 3 15 kg 6 94 Ib 81 Specifications Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 30 GRMS Operating Non Operating 82 Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110G Non Operating 1606 Altitude maximum Operating 15 2 to 3048 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne G2 or lower as defined contaminantlevel ISA S71 04 1985 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home
25. e one half size Mini Card slot one 19 pin connector one RJ45 connector three 4 pin USB 2 0 compliant connectors one 15 hole connector one seven pin four pin eSATA USB combo connector with 5V 1 5A output Specifications Connectors Media Card one 7 in 1 slot Reader Media Card Reader Cards supported Secure Digital SD memory card Secure Digital High Capacity SDHC Memory Stick Memory Stick PRO MultiMedia Card MMC MultiMedia Card Plus MMC xD Picture Card 77 Specifications Communications Modem External V 92 56K USB optional modem Network 10 100 Ethernet LAN on adapter system board Wireless WLAN Wi Fi g gn agn WiMax Wi Fi agn Bluetooth Wireless Technology Audio Audio controller Speaker Volume controls 78 Realtek ALC2690 GR 2x2 watt speakers software program menus and media controls Video Discrete Video controller Video memory UMA Video controller Video memory AMD ATI Mobility Radeon HD 5470 DDR3 1 GB Intel HD Graphics up to 1 7 GB of shared memory Video resolution Keyboard Number of keys Touch Pad X Y position resolution graphics table mode Width Height 1 3 megapixel 640 x 480 at 30 fps maximum 102 U S and Canada 103 Europe 106 Japan 105 Brazil 240 cpi 91 6 mm 3 60 inches sensor active area 46 6 mm 1 83 inches rectangle Display Type Dimen
26. en programs 2 Click Start 695 Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 20 Windows 7 1 Save and close any open files and exit any open programs 2 Click Start 5 EM Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears 2 NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Inspiron Laptop 21 This section provides information about the features available on your Inspiron laptop Right View Features 2 PFO 22 Using Your Inspiron Laptop Optical drive Plays or records CDs DVDs and Blu ray Discs For more information see Using the Optical Drive on page 36 Optical drive light Blinks when you press the optical drive eject button or when you i
27. er and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA starts running tests b If the PSA completes successfully the following message appears No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended 55 Using Support Tools If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message appears Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to go to the Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 4 Select the test you want to run 5 f you encounter a problem during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 72 56 K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests are complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics a
28. er or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the bottom of your computer the Dell Support Center To launch the Dell Support Center click the 9 icon in the taskbar support dell com 75 Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Computer Model Dell Inspiron N7010 Processor Type Intel Core i3 Intel Core i5 System Chipset Type Mobile Intel 5 series express chipset HM57 76 Memory Memory module two user accessible connector SODIMM connectors Memory module 1 GB 2 GB and 4 GB capacities Possible memory 2GB 3GB 4GB 5GB configurations 6 GB and 8 GB Memory type 1333 MHz SODIMM DDR3 NOTE For instructions on upgrading the memory see the Service Manual at support dell com manuals Connectors Audio Mini Card HDMI connector Network adapter USB VGA eSATA one microphone in connector one stereo headphones speakers connector and one analog microphon
29. et and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Solving Problems Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power indicator light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the power indicator light is breathing white The computer is in standby mode Move the pointer using the connected mouse or press the power button to resume the normal operation If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet 47 Solving Problems Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install a
30. he Add Edit Category window is displayed and click Delete shortcut or Delete category 2 Enter a title for the category in the Title field 2 Follow the instructions on the screen 3 Selectan icon for the category from the Personalize the Dock Select an image box 1 Right click the Dock and click Advanced 4 Click Save Setting Add an Icon 2 Choose the desired option to personalize the Dock Drag and drop the icon to the Dock or a category 44 Solving Problems This section provides troubleshooting information for your computer If you cannot Beep Code Possible Problem solve your problem using the following One Possible system board failure guidelines see Using Support Tools on BIOS ROM checksum failure page 51 or Contacting Dell on page 72 Two No RAM detected WARNING Only trained service personnel NOTE If you installed or should remove the computer cover replaced the memory module See the Service Manual at ensure that the memory module support dell com manuals for advanced is seated properly service instructions Three Possible system board failure Beep Codes Chipset error Your computer may emit a series of beeps Four RAM read write failure during start up if there are errors or problems Five Real fime Clock failure This series of beeps called a beep code A identifies a problem Write down the beep code Six Video card or chip failure and contact Dell see Contacting Dell on Seven Processor fa
31. ilure page 72 1 1 Eight Display failure K NOTE To replace parts see the Service Manual at support dell com manuals 45 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Ensure that wireless is enabled see Enable or Disable Wireless on page 14 Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 18 Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router 46 Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged e f the problem persists contact your network administrator or ISP Power Problems If the power indicator light is off The computer is either turned off in hibernate mode or is not receiving power Press the power button The computer resumes normal operation if it is off or in hibernate mode Reseat the AC adapter into both the power connector on the computer and the electrical outlet e f the AC adapter is plugged into a power strip ensure that the power strip is plugged into an electrical outl
32. llow the remaining troubleshooting steps 54 Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 48 and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc may not ship with your computer Ensure that the device that you want to test displays in the system setup program and is active Press F2 during POST Power On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 72 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This may invoke the Pre Boot System Assessment PSA on your computer Using Support Tools K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your comput
33. lock position 40 Using Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 41 Using Your Inspiron Laptop Software Features NOTE For more information about the features described in this section see the Dell Technology Guide available on your hard drive or at support dell com manuals FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself such as for logging into a Windows account or into secure websites For more information click Start Programs FastAccess 42 Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music and Internet radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones
34. n Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2010 P N 7HR9P Rev A01 Contents Setting Up Your Inspiron Laptop 5 Front View Features 27 Before Setting Up Your Computer 5 Status Lights and Indicators 28 Connect the AC Adapter 6 Computer Base and Keyboard Features 30 Connect the Network Cable Optional 7 Touch Pad Gestures 32 Press the Power Button 8 Multimedia Control 34 Set Up Microsoft Windows 9 Using the Optical Drive 36 Create System Recovery Media Display Features 38 10 Removing and Replacing the Battery 40 Install the SIM Card Optional 12 Software 42 Enable or Disable Wireless Optional 14 Dell DataSafe Online Backup 43 Set Up Wireless Display Optional 16 Dell 1 2 44 Connect ta the Internet Optional u Solving Problems 45 Using Your Inspiron Laptop
35. n Laptop Display Features 38 Using Your Inspiron Laptop 1 Camera activity indicator Indicates if the camera is on or off A solid white light indicates camera activity 2 Camera Built in camera for video capture conferencing and chat 3 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide available on your hard drive or at support dell com manuals 39 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Turn off the computer and turn it over 2 Slide the battery lock latch to the unlock position 3 Slide the battery release latch 4 Slide and lift the battery out of the battery bay To replace the battery 1 Align the tabs on the battery with the slots on the battery bay 2 Slide the battery into the battery bay until it clicks into place 3 Slide the battery lock latch to the
36. nd to restart the computer click Exit Starting Dell Diagnostics From the Drivers and Utilities Disc K NOTE The Drivers and Utilities disc may not ship with your computer 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press F12 immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 2 NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW and press Enter Select the Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and press Enter to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer Select the test you want to run Using Support Tools 8 If you encounter a problem during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 72 K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify y
37. nsert a disc and it is being read Optical drive eject button Opens the optical drive tray when pressed ex eSATA USB combo connector Connects to eSATA compatible storage devices such as external hard drives or optical drives or USB devices such as a mouse keyboard printer external drive or MP3 player Network connector Connects your computer a network a broadband device if you are using a wired network Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer 23 Using Your Inspiron Laptop Left View Features tT 1 Using Your Inspiron Laptop eL 1 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 2 9 Audio in Microphone connector Connects microphone inputs signal for use with audio programs 3 69 Audio out Headphone connector Connects to a pair of headphones to a powered speaker or sound system 4 LZ HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read 5 7 in 1 Media Card Reader Provides a fast and convenient way view and share digital photos music videos and documents stored on
38. on page 76 To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key on the function key row the keyboard A confirmation of your selection appears on the screen Wireless enabled Wireless disabled disable wireless Press the wireless key on the function key row on the keyboard again to turn off all radios K NOTE The wireless key allows you to quickly turn off all wireless radios Wi Fi and Bluetooth on your computer such as when you are asked to disable all wireless radios on an airplane flight 15 Setting Up Your Inspiron Laptop Set Up Wireless Display Optional K NOTE Wireless display may not be supported on all computers Wireless display can only be set up on computers with Processor Intel Core i3 and above Video Intel HD Graphics controller WLAN Intel Centrino 6200 or Intel card Centrino Advanced N WiMAX 6250 Operating Windows 7 Home Premium system Professional or Ultimate 16 To set up wireless display on your computer 1 2 Ensure that computer is turned on Ensure that wireless is enabled see Enable or Disable Wireless on page 14 Connect the wireless display adapter to the TV 4 Turn on the TV 5 Select the appropriate video source for your TV such as HDMI1 HDMI2 or S Video Click the Intel Wireless Display 8 icon on the desktop The Intel Wireless
39. our computer when you contact Dell 9 When the tests are complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and restart the computer click Exit 11 Remove the Drivers and Utilities disc 57 Restoring Your Operating System You can restore the operating system on your computer using any of the following options Z CAUTION Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer If possible backup your data files before using these options Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reinstall only the operating system on your computer K NOTE The Operating System disc may not ship with your computer 58 System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable o
40. oving two fingers apart or bringing them closer together on the touch pad To zoom in Move two fingers apart to enlarge the view of the active window To zoom out Move two fingers close together to reduce the view of the active window Using Your Inspiron Laptop Rotate Allows you to rotate the active content on the screen The rotate feature includes Twist Allows you to rotate active content using two fingers where one finger is anchored and the other rotates Keeping the thumb in place move the index finger in an arced direction right or left to rotate the selected item clockwise or anticlockwise 33 Using Your Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard To use the multimedia controls press the required key You can configure the multimedia control keys on the keyboard using the System Setup BIOS utility or the Windows Mobility Center System Setup BIOS Utility 1 Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility 2 In the Function Key Behavior select Multimedia Key First or Function Key First Multimedia Key First This is the default setting Press any multimedia key to perform the associated action For function key press lt Fn gt the required function key Function Key First Press any function key to perform the associated action For multimedia action press lt Fn
41. perating state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator Restoring Your Operating System 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click Start 2 In the Search box type System Restore and press lt Enter gt 3 Click Undo my last Restoration click Next and follow the instructions on the screen 59 Restoring Your Operating System Dell DataSafe Local Backup CAUTION Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup Use Dell DataSafe Local Backup only if S
42. r region see Contacting Dell on page 72 68 Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 72 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and media cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 72 Getting Help Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 71 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell
43. rivers do not conflict with the program f necessary uninstall and then reinstall the program Using Support Tools Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the icon in the taskbar The Dell Support Center home page displays your computer s model number service tag express service code and service contact information The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories For more information about Dell Support Center and available support tools click the Services tab at support dell com 51 Using Support Tools My Dell Downloads K NOTE My Dell Downloads may not be available in all regions Some of the software pre installed on your new computer do not include a backup CD or DVD This software is available at My Dell Downloads From this website you can download available software for reinstallation or create your
44. rrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com K NOTE For more information on the operating system and features see support dell com MyNewDell Setting Up Your Inspiron Laptop Create System Recovery Media Recommended 2 NOTE It is recommended that you create a system recovery media as soon as you set up Microsoft Windows The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc NOTE Dell DataSafe Local Backup does not support rewritable discs 10 Setting Up Your Inspiron Laptop To create a system recovery media 1 Ensure that the AC adapter is connected see Connect the AC Adapter on page 6 2 Insert the disc or USB key in the computer 3 Click Start 9 Programs
45. sions Height Width Diagonal Maximum resolution Refresh rate Operating angle Horizontal viewing angle Vertical viewing angle Pixel pitch Specifications 17 3 HD WLED with TrueLife 214 81 mm 8 46 inches 381 88 mm 15 03 inches 439 42 mm 17 3 inches 1600 x 900 60 Hz 0 closed to 140 40 40 15 30 H L 0 252 x 0 252 mm 79 Specifications Battery Types and dimensions 9 cell smart lithium ion Height 22 80 mm 0 90 inches Width 214 mm 8 43 inches Depth 78 76 mm 3 10 inches Weight 0 52 kg 1 15 Ib 6 cell smart lithium ion Height 22 80 mm 0 90 inches Width 214 mm 8 43 inches Depth 57 64 mm 2 27 inches Weight 0 34 kg 0 75 Ib Voltage 11 1 VDC 6 9 cell Charge time 4 hours when the approximate computer is turned off 80 Battery Operatingtime Battery operating time varies depending on operating conditions Coin cell battery CR 2032 AC Adapter NOTE Use only AC adapters specified for use with your computer See the safety information that shipped with your computer Input voltage 100 240 VAC Input current 17 Input frequency 50 60 Hz Output power 65 W or 90 W AC Adapter Output current 65 W 3 34 A continuous 90 W 4 62 A continuous Rated output 19 5 1 VDC voltage Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 70 C 40 to 158 F Physical Height Wi
46. st Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions 71 Getting Help See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed 72 Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your need 4 Choose the method of
47. that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries 65 Getting Help When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability 66 Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 70 and Contacting Dell on page 72 DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell
48. tion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 45 for information and procedures that pertain to the problem your computer is experiencing 2 See the Dell Technology Guide available on your hard drive or at support dell com manuals for more troubleshooting information 3 See Dell Diagnostics on page 54 for procedures on how to run Dell Diagnostics 4 Fill outthe Diagnostic Checklist on page 71 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 67 for a more extensive list of Dell Support online If the preceding steps have not resolved the problem see Before You Call on page 70 K NOTE Call Dell Support from a telephone near or at the computer so
49. ts and Indicators Battery Status Light Indicator light status Computer state s AC adapter solid white on standby off hibernate off on standby off hibernate Battery solid amber on standby off on standby off hibernate off hibernate Battery charge level lt 98 gt 98 lt 10 gt 10 lt 10 K NOTE The battery is charging when the computer is powered using the AC adapter 28 Using Your Inspiron Laptop Power Button Light Power Indicator Light Indicator light status Computer state s solid white on breathing white standby off off hibernate K NOTE For information on power problems see Power Problems on page 47 29 Using Your Inspiron Laptop Computer Base and Keyboard Features 7 2 30 Using Your Inspiron Laptop 1 Power button and light Turns the computer on or off when pressed The light on the button indicates the power states For more information on the power button light see Status Lights and Indicators on page 28 2 Function key row The wireless enable or disable key brightness increase and decrease keys multimedia keys and the touch pad enable or disable key are located in this row For more information on the multimedia keys see Multimedia Control Keys on page 34 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click
50. ystem Restore did not resolve your operating system problem CAUTION Although Dell Datasafe Local Backup is designed to preserve the data files on your computer it is recommended that you backup your data files before using the Dell DataSafe Local Backup NOTE Dell DataSafe Local Backup may be available in all regions K NOTE If Dell DataSafe Local Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 63 to restore your operating system 60 You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allows you to Backup and restore your computer to earlier operating state Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files 1 Turn off your computer 2 Disconnect all the devices USB drive printer etc connected to the computer and remove any newly added internal hardware K NOTE Do not disconnect the AC adapter 3 Turn on your computer 4 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and
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