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Dell OpenManage Server Administrator Version 7.1 User's Manual

1. GUI Field Name Applicable System Modular Enclosure Modular System Server module Modular System Main System Modular System System Non Modular System Main system Chassis Non Modular System Figure 3 1 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a non modular system 54 Using Server Administrator Figure 3 1 Sample Server Administrator Home Page Non Modular System system tree bo oa ys action tab action tab subcategories global navigation bar 2 Agee Seaegoeceecngs action window Figure 3 2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system Figure 3 2 Sample Server Administrator Home Page Modular System action tab action tab subcategories global navigation bar system tree es Aeco Sesceces action window Using Server Administrator 55 Clicking an object in the system tree opens a corresponding action window for that object You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions The information displayed in the data area of the action window can range from system logs to status indicators to system probe gauges Underlined items in the data area of the action window indicate a further level of fu
2. Windows DSM SA Runs inventory Software updates Restart the Warning Shared Services collector at are not possible service Pinus startup to using ITA dm onah perform a However the Z 7 software updates can still be This service runs on inventory ofthe done locally and the Managed system system tobe outside of Server consumed by Administrator using Server individual Dell Administrator s Update packages SNMP and Updates can still be CIM providers performed using to perform a 3rd party tools for remote software example MSSMS update using Altiris and Novell Dell System ZENworks Management Console and Dell IT Assistant ITA NOTE If the 32 bit compatibility libraries are not installed on a 64 bit Linux system the shared services fail to start the inventory collector and display the error message libstdctt so 5 is required to run the Inventory Collector The srvadmin cm rpm provides the binaries for the inventory collector For the list of RPMs that srvadmin cm depends on see the Dell OpenManage Server Administrator Installation Guide available at support dell com manuals 120 Troubleshooting Table A 1 OpenManage Server Administrator Services continued Service Name Description Impact of Failure Recovery Severity Mechanism Instrumentation Services Windows DSM SA Monitors the Users are not able Restart the Critical Data Manager system to configure view service Enik provides rapid t
3. NOTE For IT Assistant to retrieve management information from a system running Server Administrator the community name used by IT Assistant must match a community name on the system running Server Administrator For IT Assistant to modify information or perform actions on a system running Server Administrator the community name used by IT Assistant must match a community name that allows Set operations on the system running Server Administrator For IT Assistant to receive traps asynchronous event notifications from a system running Server Administrator the system running Server Administrator must be configured to send traps to the system running IT Assistant The following procedures provide step by step instructions for configuring the SNMP agent for each supported operating system 28 Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems on page 29 Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux on page 32 Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server on page 36 Configuring the SNMP Agent on Systems Running Supported VMware ESX 4 X Operating Systems to Proxy VMware MIBs on page 39 Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4 X and ESXi 5 X Operating Systems on page 41 Setup and Administration Configuring the SNMP Agent for Systems Running Supported Windows Operating System
4. 122 Troubleshooting Frequently Asked Questions This section lists the frequently asked questions about Dell OpenManage Server Administrator K NOTE These questions are not specific to this release of Server Administrator 1 Why does ESXi 4 x 4 0 U3 and ESXi 5 x host rebooting functionality fail from OpenManage Server Administrator This issue is due to VMware stand alone license SAL key See the Knowledge Base article at kb vmware com kb 1026060 for more information What are the tasks that need to be performed after adding a VMware ESX 4 0 U3 and ESX 4 1 U2 operating system to the active directory domain After adding a VMware ESX 4 0 U3 and ESX 4 1 U2 operating system to the Active Directory domain an Active Directory user must do the following e Log in to the Server Administrator while using the VMware ESX 4 0 U3 and ESX 4 1 U2 operating system as a Server Administrator and restart the DSM SA Connection Service e Log in to the Remote Node while using the VMware ESX 4 0 U3 and ESX 4 1 U2 operating system as a Remote Enablement Agent Wait for approximately 5 minutes for the sfcbd process to add the permission to the new user What is the minimum permission level a user would need to install Server Administrator You need to have a minimum permission level of Administrator to install Server Administrator Power Users and Users do not have permissions to install Server Administrator Is there an upgrade p
5. Click the Configuration tab Click Additional Configuration Configure the IPv4 and IPv6 properties as Enabled or Disabled 5 Click Apply Changes For information about license management see the Dell License Manager User s Guide available at support dell com Aa O N Configuring Remote Access Device Users To configure Remote Access Device users using the Remote Access page 1 Click the Modular Enclosure System Server Module gt Main System Chassis Main System Remote Access object 2 Click the Users tab The Remote Access Users window displays information about users that can be configured as BMCADRAC users 3 Click User ID to configure a new or existing BMC iDRAC user The Remote Access User Configuration window allows you to configure a specific BMC iDRAC user 4 Specify the following general information Select Enable User to enable the user Enter the name for the user in the User Name field Select the Change Password check box Enter a new password in the New Password field Re enter the new password in the Confirm New Password field Working with Remote Access Controller 103 Specify the following user privileges Select the maximum LAN user privilege level limit Select the maximum serial port user privilege granted On Dell PowerEdge x9xx systems select Enable Serial Over LAN to enable Serial Over LAN Specify the User group for DRAC ADRAC user privileges Click Apply Cha
6. The Profiles tab allows you to choose a power profile to maximize your system s performance and conserve energy Alert Management Subtabs Alert Actions SNMP Traps Use the Alert Actions tab to set system alert actions for various system events like System Power Probe Warning and System Peak Power Use the SNMP Traps tab to configure SNMP traps for your system Certain Power Management features may be available only on systems enabled with the Power Management Bus PMBus Server Administrator Services 85 Power Supplies Click the Power Supplies object to manage your system s power supplies Server Administrator monitors power supply status including redundancy to ensure that each power supply present in your system is functioning properly The Power Supplies object action window can have the following tabs depending on the user s group privileges Properties and Alert Management K NOTE Power Supply Monitoring and Power Monitoring features are available only for systems that have two or more redundant hot swappable power supplies installed These features are unavailable for permanently installed non redundant power supplies that lack power management circuitry Properties Subtab Elements Under the Properties tab you can e View information about your power supply redundancy attributes e Check the status of individual power supply elements including the Firmware Version of the power supply Rated Input Wattag
7. 80 L Local Login 47 logging in Server Administrator 45 logging out Server Administrator 45 logs 72 about 105 106 109 alert log 107 command log 108 features 105 hardware log 106 server 11 manage current 78 intrusion 80 memory devices 80 ports 82 processors 85 system 68 temperatures 88 management alert 73 81 84 85 88 89 certificate X 509 64 92 security 17 storage 10 storage enhanced 91 X 509 certificate 64 management information base 30 Managing a Remote System 46 memory devices manage 80 MIB 30 N navigation bar of home page 55 network properties RAC 102 network managing 81 Non Masking Interrupt 76 0 online help using 58 operating system basic information 90 P port 61 port managing 82 preferences of home page 59 preferences setting up 61 privilege levels Server Administrator 18 privileges types of for Red Hat Enterprise Linux 22 processors manage 85 RAC users configuring existing user 102 Index 129 RAC network properties 102 Red Hat Enterprise Linux 30 Red Hat Enterprise Linux alert actions 116 remote access 11 server 11 remote access controller managing 85 Remote Login 46 remote shutdown 72 S secure port 6l security 17 48 50 61 access control 17 Server Administrator 17 user privileges 17 security management 17 server home page 14 install 10 instrument
8. system chassis 74 system component 56 system tree objects 55 68 69 system managing 68 T task button home page 57 temperature manage 88 thermal shutdown 72 tree objects home page 69 U underlined item home page 58 user preferences 61 user privileges creating for Red Hat Enterprise Linux 22 security 17 user privileges assigning 20 users adding 21 creating for Red Hat Enterprise Linux 21 22 disabling for Windows 25 uses of server 9 V viewing BMC basic details 95 voltage manage 89 Index 131 WwW Web server shutdown 72 132 Index
9. Management Properties Subtabs Health Summary Asset Information Auto Recovery Under the Properties tab you can e View the current health alert status for hardware and software components in the Main System Chassis Main System object and the Storage object e View detailed summary information for all components in the system being monitored e View and configure asset information for the system being monitored e View and set the Automatic System Recovery operating system watchdog timer actions for the system being monitored K NOTE Automatic System Recovery options may not be available because the operating system watchdog timer is enabled in BIOS To configure the auto recovery options the operating system watchdog timer must be disabled K NOTE Automatic System Recovery actions may not execute exactly per the time out period n seconds when the watchdog identifies a system that has stopped responding The action execution time ranges from n h 1to n 1 seconds where nis the time out period and A is the heart beat interval The value of the heart beat interval is 7 seconds when n lt 30 and 15 seconds when n gt 30 K NOTE The functionality of the watchdog timer feature cannot be guaranteed when an uncorrectable memory event occurs in the system DRAM Bank_1 If an uncorrectable memory event occurs in this location the BIOS code resident in this space may become corrupted Because the watchdog feature uses a Call
10. SNMP service if it is already running on your system by entering the following command Setup and Administration service snmpd stop Add the following line at the end of the etc snmp snmpd conf file proxy v 1 c public udp 127 0 0 1 X 1 3 6 1 4 1 6876 Where X represents the unused port specified above while configuring SNMP Configure the trap destination using the following command lt Destination_IP_Address gt lt community_name gt The trapsink specification is required to send traps defined in the proprietary MIBs Restart the mgmt vmware service with the following command service mgmt vmware restart Restart the snmpd service with the following command service snmpd start K NOTE If the srvadmin is installed and the services are already started restart the services as they depend on the sampd service Run the following command so that the snmpd daemon starts on every reboot chkconfig snmpd on Run the following command to ensure that the SNMP ports are open before sending traps to the management station sxcfg firewall snmpd Setup and Administration 41 Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4 X and ESXi 5 X Operating Systems Server Administrator supports SNMP traps on VMware ESXi 4 X and ESXi 5 X If a standalone license is only present SNMP configuration fails on VMware ESXi operating systems Server Administrator does not support SNMP Get and Set oper
11. Update Utility SUU to update your Dell systems or to view the updates available for any systems listed in the Repository The Dell Management Console User s Guide has information about installing configuring and using Dell Management Console The Dell Lifecycle Controller User Guide provides information on setting up and using the Unified Server Configurator to perform systems and storage management tasks throughout your system s lifecycle The Dell License Manager User s Guide provides information about managing component server licenses for Dell yx2x servers The Glossary for information on terms used in this document Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide or if your product does not perform as expected help tools are available to assist you For more information about these help tools see Getting Help in your system s Hardware Owner s Manual 16 Introduction Additionally Dell Enterprise Training and Certification is available see dell com training for more information This service may not be offered in all locations Introduction 17 18 Introduction Setup and Administration Security Management Dell OpenManage Server Administrator provides security through Role Based Access Control RBAC authentication and encryption for both the web based and command line interfaces Role Based Access Control RBAC manages security b
12. Users amp Groups tab and click Users 3 Right click anywhere in the Users table and click Add to open the Add New User dialog box 4 Enter a login a user name a numeric user ID UID and a password specifying the user name and UID are optional If you do not specify the UID the vSphere Client assigns the next available UID 26 Setup and Administration 5 To allow a user to access the ESX ESXi host through a command shell select Grant shell access to this user Users that access the host only through the vSphere Client do not need shell access 6 To add the user to a group select the group name from the Group drop down menu and click Add 7 Click OK Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems K NOTE You must be logged in with Administrator privileges to perform this procedure 1 Open the Computer Management window 2 In the console tree expand Local Users and Groups and click Users 3 Double click Guest or USR_system name user account to see the Properties for those users or right click the Guest or USR_system name user account and then choose Properties 4 Select Account is disabled and click OK A red circle with an X appears over the user name to indicate that the account is disabled Configuring the SNMP Agent Server Administrator supports the Simple Network Management Protocol SNMP a systems management standard on all supported operating systems The S
13. Yes Elevated Administrator Linux only Yes Yes Privilege Levels to Access Server Administrator Services Table 2 2 summarizes the users who have privileges to access and manage Server Administrator services Table 2 2 Server Administrator User Privilege Levels Service User Privilege Level Required View Manage Instrumentation U P A EA P A EA Remote Access U P A EA A EA Storage Management U P A EA A EA Table 2 3 defines the user privilege level abbreviations used in Table 2 2 Table 2 3 Legend for Server Administrator User Privilege Levels U User P Power User A Administrator EA Elevated Administrator 20 Setup and Administration Authentication The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges Additionally when the command line interface CLI is invoked the Server Administrator authentication scheme validates the context within which the current process is running This authentication scheme ensures that all Server Administrator functions whether accessed through the Server Administrator home page or CLI are properly authenticated Microsoft Windows Authentication For supported Microsoft Windows operating systems Server Administrator authentication uses Integrated Windows Authentication formerly called NTLM to authenticate This authentication system allows Server Administrator security
14. access Dell OpenManage software Users without an assigned password cannot log in to Dell OpenManage software on a system running Windows Server 2003 due to the operating system design VAN CAUTION Disable guest accounts for supported Windows operating systems to protect access to your critical system components Consider renaming the guest accounts so that remote scripts cannot enable the accounts using the default guest account names 22 l Setup and Administration K NOTE For instructions on assigning user privileges for each supported operating system see your operating system documentation K NOTE Add new users to the operating system if you want to add users to OpenManage software You do not have to create new users from within the OpenManage software Adding Users to a Domain on Windows Operating Systems K NOTE You must have Microsoft Active Directory installed on your system to perform the following procedures See Using the Active Directory Login on page 50 for more information about using Active Directory 1 Navigate to Control Panel Administrative Tools Active Directory Users and Computers 2 Inthe console tree right click Users or right click the container in which you want to add the new user and then point to New gt User 3 Type the appropriate user name information in the dialog box and then click Next Click Next and then click Finish Double click the icon representing the user that you jus
15. actions that you want to be performed in the event that a processor returns a warning or failure value Remote Access Click the Remote Access object to manage the Baseboard Management Controller BMC or Integrated Dell Remote Access Controller i DRAC features and Remote Access Controller features Selecting Remote Access tab allows you to manage the BMC iDRAC features such as general information on the BMC ADRAC You can also manage the configuration of the BMC ADRAC on a local area network LAN serial port for the BMCADRAC terminal mode settings for the serial port BMC iDRAC on a serial over LAN connection and BMC ADRAC users K NOTE BMC is supported on Dell PowerEdge x9xx systems and iDRAC is supported on Dell PowerEdge xx0x and xx1x systems only K NOTE If an application other than Server Administrator is used to configure the BMC iDRAC while Server Administrator is running the BMC iDRAC configuration data displayed by Server Administrator may become asynchronous with the BMC iDRAC It is recommended that Server Administrator be used to configure the BMC iDRAC while Server Administrator is running Server Administrator Services 87 DRAC allows you to access your system s remote system management capabilities The Server Administrator DRAC provides remote access to inoperable systems alert notification when a system is down and the ability to restart a system The Remote Access object action window can have the foll
16. e Removable Flash Media Slots e Temperatures e Voltages K NOTE Hardware performance is supported only on Dell PowerEdge xx0x and above systems The power supplies option is not available on Dell PowerEdge 1900 system Power management is supported on limited Dell PowerEdge xx0x and above systems Power Supply Monitoring and Power Monitoring features are available only for systems that have two or more redundant hot swappable power supplies installed These features are unavailable for permanently installed non redundant power supplies that lack power management circuitry The system server module may contain one main system chassis or several chassis The main system chassis main system contains the essential components of a system The Main System Chassis Main System object action window has the following tab Properties 76 Server Administrator Services Properties Subtabs Health Information System Components FRU Front Panel Under the Properties tab you can View the health or status of hardware components and sensors Each listed component has a System Server Module Component Status Indicators icon next to its name indicates that a component is healthy normal a indicates that a component has a warning noncritical condition and requires prompt attention indicates a component has a failure critical condition and requires immediate attention indicates that a component s health status is unknow
17. for each chassis that comprises your system At the subsystem level you can view information about the voltages temperatures fan rpm and memory function at key points in the system A detailed account of every relevant cost of ownership COO detail about your system can be seen in the summary view Version information for BIOS firmware operating system and all installed systems management software is easy to retrieve Additionally system administrators can use the Instrumentation Service to perform the following essential tasks e Specify minimum and maximum values for certain critical components The values called thresholds determine the range in which a warning event for that component occurs minimum and maximum failure values are specified by the system manufacturer e Specify how the system responds when a warning or failure event occurs Users can configure the actions that a system takes in response to notifications of warning and failure events Alternatively users who have around the clock monitoring can specify that no action is to be taken and rely on human judgment to select the best action in response to an event e Populate all of the user specifiable values for the system such as the name of the system the phone number of the system s primary user the depreciation method whether the system is leased or owned and so on K NOTE You must configure the Simple Network Management Protocol SNMP service to accept
18. onwards Ports Power Management lt Processors Remote Access Removable Flash Media Slots Temperatures Voltages Modular Enclosure Chassis Information and CMC Information BRERBSSSB8h O 888888 Global Navigation Bar The global navigation bar and its links are available to all user levels in the program e Click Preferences to open the Preferences home page See Using the Preferences Home Page e Click Support to connect to the Dell Support website e Click About to display Server Administrator version and copyright information e Click Log Out to end the current Server Administrator program session System Tree The system tree appears on the left side of the Server Administrator home page and lists the components of your system that are viewable The system components are categorized by component type When you expand the main object known as Modular Enclosure System Server Module the major categories of system server module components that may appear are Main System Chassis Main System Software and Storage Using Server Administrator 57 To expand a branch of the tree click the plus sign to the left of an object or double click the object A minus sign indicates an expanded entry that cannot be expanded further Action Window When you click an item on the system tree details about the component or object appear in the data area of the action windo
19. right click SNMP Service and click Properties The SNMP Service Properties window appears Setup and Administration 31 5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community a To adda community for traps type the community name in the Community Name box and click Add to list which is located next to the Community Name box b To add a trap destination for a trap community select the community name from the Community Name drop down box and click Add under the Trap Destinations box The SNMP Service Configuration window appears c Type in the trap destination and click Add The SNMP Service Properties window appears 6 Click OK to save the changes Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux Server Administrator uses the SNMP services provided by the meft samp SNMP agent You can configure the SNMP agent to change the community name enable Set operations and send traps to a management station To configure your SNMP agent for proper interaction with management applications such as IT Assistant perform the procedures described in the following sections K NOTE See your operating system documentation for additional details on SNMP configuration SNMP Agent Access Control Configuration The management information base MIB branch implemented by Server Administrator is identified by the Object Identifier OID 1 3 6 1 4 1 67
20. share is established to a drive on the target system and file s copying from somewhere possibly another network share is done to the target system WMI functions are then invoked to execute the software update As Server Administrator is not installed on Clients Workstations so CIM discovery is used when the target is running the OpenManage Client Instrumentation For many other devices such as network printers the standard is still SNMP to communicate with primarily discover the device Devices such as EMC storage have proprietary protocols Some information about this environment can be gathered from looking at the ports used tables in the OpenManage documentation Are there any plans for SNMP v3 support No there are no plans for SNMP v3 support Does an Underscore character in the domain name cause Server Admin login issues Frequently Asked Questions 125 Yes an underscore character in the domain name is invalid All other special characters except the hyphen are invalid too Use only case insensitive alphabets and numerals 13 How does checking unchecking the Active Directory on the login page of Server Administrator impact privilege levels If you do not select the Active Directory check box you will only have access that is configured in the Microsoft Active Directory You cannot log in using the Dell Extended Schema Solution in Microsoft Active Directory This solution enables you to provide access to Ser
21. the corresponding files are removed If you have a modular system you must install Server Administrator on each server module installed in the chassis Updating Individual System Components To update individual system components use component specific Dell Update Packages Use the Dell Server Updates DVD to view the complete version report and to update an entire system The Server Update Utility is a DVD ROM based application for identifying and applying updates to your system The Server Update Utility can be downloaded from support dell com See the Server Update Utility User s Guide for more information about obtaining and using the Server Update Utility SUU to update your Dell Systems or to view the updates available for any systems listed in the Repository Storage Management Service The Storage Management Service provides storage management information in an integrated graphical view For detailed information on the Storage Management Service see the Dell OpenManage Server Administrator Storage Management User s Guide at support dell com manuals 10 Introduction Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry standard systems management agents and allows remote administration of monitored systems including shutdown startup and security Remote Access Controller The Remote Access Controller provides a complete remote
22. the password of the ESXi user lt community gt is the SNMP community name and lt hostname gt is the hostname or IP address of the management station K NOTE The extension pl is not required on Linux K NOTE If you do not specify a user name and password you are prompted The SNMP trap configuration takes effect immediately without restarting any services Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server If you enable firewall security while installing Red Hat Enterprise Linux SUSE Linux the SNMP port on all external network interfaces is closed by default To enable SNMP management applications such as IT Assistant to discover and retrieve information from Server Administrator the SNMP port on at least one external network interface must be open If Server Administrator detects that the SNMP port is not open in the firewall for any external network interface Server Administrator displays a warning message and logs a message to the system log You can open the SNMP port by disabling the firewall opening an entire external network interface in the firewall or opening the SNMP port for at least one external network interface in the firewall You can perform this action before or after Server Administrator is started To open the SNMP port on Red Hat Enterprise Linux using one of the previously described methods perform the following steps 1
23. the Alert log to monitor various system events The Server Administrator generates events in response to changes in the status of sensors and other monitored parameters Each status change event recorded in the Alert log consists of a unique identifier called the event ID for a specific event source category and an event message that describes the event The event ID and message uniquely describe the severity and cause of the event and provide other relevant information such as the location of the event and the monitored component s previous state To access the Alert log click System click the Logs tab and click Alert Information displayed in the Alert log includes e The severity level of the event e The event ID e The date and time that the event was captured e The category of the event e A description of the event NOTE The log history may be required for future troubleshooting and diagnostic purposes Therefore it is recommended that you save the log files See the Server Administrator Messages Reference Guide at support dell com for detailed information about alert messages Server Administrator Logs 109 Command Log K NOTE If the Command log displays invalid XML data for example when XML data generated for the selection is not well formed click Clear Log and then redisplay the log information Use the Command log to monitor all of the commands issued by Server Administrator users The Command log tracks logi
24. there are slots for at least two Server Modules within a larger container and each of them is as complete a system as a Server Module To view the modular system s chassis information and Chassis Management Controller CMC information click the Modular Enclosure object Properties Subtabs Information Under the Properties tab you can e View the chassis information for the modular system being monitored e View detailed Chassis Management Controller CMC information for the modular system being monitored Accessing and Using Chassis Management Controller To launch the Chassis Management Controller Log in window from the Server Administrator home page 1 Click the Modular Enclosure object 2 Click the CMC Information tab and then click Launch the CMC Web Interface The CMC Log in window is displayed You can monitor and manage your modular enclosure after connecting to the CMC 72 Server Administrator Services System Server Module The System Server Module object contains three main system component groups Main System Chassis Main System Software and Storage The Server Administrator home page defaults to the System object of the system tree view Most administrative functions can be managed from the System Server Module object action window The System Server Module object action window has the following tabs depending on the user s group privileges Properties Shutdown Logs Alert Management and Session
25. vice versa is also reported if these physical NICs are members of the Team Interface Server Administrator Services 83 On Windows2008 Hypervisor operating system Server Administrator does not report the IP addresses of the physical NIC ports that are used to assign an IP to a virtual machine K NOTE The order in which devices are detected is not guaranteed to match the physical port ordering of the device Click the hyperlink under Interface Name to view NIC information In case of ESX and ESXi operating systems the network device is considered a group For example the virtual ethernet interface that is used by the Service Console vswif and virtual network interface that is used by VMKernel vmknic devices on ESX and vmknic device on ESXi The Network object action window can have the following tab depending on the user s group privileges Properties Properties Subtab Information Under the Properties tab you can view information about the physical NIC interfaces and also the team interfaces installed on your system NOTE In the IPv6 Addresses section Server Administrator displays only two addresses in addition to the link local address Ports Click the Ports object to manage your system s external ports Server Administrator monitors the status of each external port present in your system The Ports object action window can have the following tab depending on the user s group privileges Properties Prop
26. 4 Management applications must have access to this branch of the MIB tree to manage systems running Server Administrator For Red Hat Enterprise Linux and VMware ESXi 4 0 operating systems the default SNMP agent configuration gives read only access for the public community only to the MIB II system branch identified by the 1 3 6 1 2 1 1 OID of the MIB tree This configuration does not allow management applications to retrieve or change Server Administrator or other systems management information outside of the MIB II system branch 32 Setup and Administration Server Administrator SNMP Agent Install Actions If Server Administrator detects the default SNMP configuration during installation it attempts to modify the SNMP agent configuration to give read only access to the entire MIB tree for the public community Server Administrator modifies the SNMP agent configuration file etc snm p snmpd conf in two ways The first change is to create a view to the entire MIB tree by adding the following line if it does not exist view all included 1 The second change is to modify the default access line to give read only access to the entire MIB tree for the public community Server Administrator looks for the following line access notConfigGroup any noauth exact systemview none none If Server Administrator finds the line above it modifies the line so that it reads access notConfigGroup any noauth exact all none none These
27. At the Red Hat Enterprise Linux command prompt type setup and press lt Enter gt to start the Text Mode Setup Utility NOTE This command is available only if you have performed a default installation of the operating system The Choose a Tool menu appears 2 Select Firewall Configuration using the down arrow and press lt Enter gt The Firewall Configuration screen appears Setup and Administration 43 44 Press lt Tab gt to select Security Level and then press the spacebar to select the security level you want to set The selected Security Level is indicated by an asterisk K NOTE Press lt F1 gt for more information about the firewall security levels The default SNMP port number is 161 If you are using the X Window System graphical user interface pressing lt F1 gt may not provide information about firewall security levels on newer versions of Red Hat Enterprise Linux a To disable the firewall select No firewall or Disabled and go to step 7 b To open an entire network interface or the SNMP port select High Medium or Enabled and continue with step 4 Press lt Tab gt to go to Customize and press lt Enter gt The Firewall Configuration Customize screen appears Select whether to open an entire network interface or just the SNMP port on all network interfaces a To open an entire network interface press lt Tab gt to go to one of the Trusted Devices and press the spacebar An asterisk in th
28. C before the event occurs When you set Alert Actions for an event you can specify the action to Broadcast a message To perform this action Server Administrator executes the wall command which sends the message to everybody logged in with their message permission set to Yes If the Server Administrator system is running an X Window System you do not see that message by default To see the broadcast message when the X Window System is running you must start a terminal such as xterm or gnome terminal before the event occurs When you set Alert Actions for an event you can specify the action to Execute application There are limitations on the applications that Server Administrator can execute Follow these guidelines to ensure proper execution Do not specify X Window System based applications because Server Administrator cannot execute such applications properly e Do not specify applications that require input from the user because Server Administrator cannot execute such applications properly Setting Alert Actions 111 e Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages e If you want to execute multiple applications or commands for an alert create a script to do that and insert the full path to the script in the Absolute path to the application box Example 1 ps ef gt tmp psout txt 2 gt amp 1 The command in Example executes the application ps r
29. CBC_SHA SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA e Key Signing Algorithm Displays the supported signing algorithms Select an algorithm from the drop down list If you select either SHA 512 or SHA 256 ensure that your operating system browser supports this algorithm If you select one of these options without the requisite operating system browser support Server Administrator displays a cannot display the webpage error This field is meant only for Server Administrator auto generated self signed certificates The drop down list is grayed out if you import or generate new certificates into Server Administrator NOTE The 128 bit or higher option does not allow connections from browsers with lower SSL encryption strength such as 40 bit and 56 bit K NOTE Restart the Server Administrator web server for the changes to take effect K NOTE If the encryption level is set to 128 bit or higher you can access or modify the Server Administrator settings using a browser with the same or higher encryption levels Using Server Administrator 65 4 When you finish setting options in the Server Preferences window click Apply Changes X 509 Certificate Management Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others To ensure system security it is recommended that e You generate a new X 509 certificate reuse an
30. Dell OpenManage Server Administrator Version 7 1 User s Guide Notes and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer VAN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Information in this publication is subject to change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Microsoft Windows Internet Explorer Active Directory and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries EMC is a registered trademark of EMC Corporation Java is a registered trademarks of Oracle and or its affiliates Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and other countries VMware is a registered trademark and ESX Server is a trademark of VMware Inc in the United States and or other r jurisdictions Mozilla and Firefox are registered trademarks of the Mozilla Foundation Citrix Xen XenServer and X
31. MC iDRAC Platform Events Filter Alert Messages sn 08 2 ae Re Ae wt ae be 112 A Troubleshooting 115 Connection Service Failure 115 Login Failure Scenarios 115 Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems 116 OpenManage Server Administrator Services 117 Contents Contents Introduction Overview Dell OpenManage Server Administrator OMSA provides a comprehensive one to one systems management solution in two ways from an integrated web browser based graphical user interface GUI and from a command line interface CLI through the operating system Server Administrator is designed for system administrators to manage systems locally and remotely on a network It allows system administrators to focus on managing their entire network by providing comprehensive one to one systems management In the context of Server Administrator a system refers to a stand alone system a system with attached network storage units in a separate chassis or a modular system consisting of one or more server modules in a modular enclosure Server Administrator provides information about e Systems that are operating properly and systems that have problems e Systems that require remote recovery operations Server Administrator provides easy to use management and administration of local and remote systems through a comprehensive set of i
32. MP traps to be sent to a management station To configure your system running Server Administrator to send traps to a management station edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Add the following line to the file trapsink IP_address community_name where IP_address is the IP address of the management station and communit y_name is the SNMP community name 2 To enable SNMP configuration changes restart the SNMP agent by typing etc init d snmpd restart Configuring the SNMP Agent on Systems Running Supported VMware ESX 4 X Operating Systems to Proxy VMware MIBs The ESX 4 X server can be managed through a single default port 162 using the SNMP protocol To do this snmpd is configured to use the default port 162 and vmwarehostd is configured to use a different unused port for example 167 Any SNMP request on the VMWare MIB branch is rerouted to the vmware hostd using the proxy feature of the sampd daemon The VMWare SNMP configuration file can be modified manually on the ESX server or by running VMWare Remote Command Line Interface RCLI command Wiefg snmp from a remote system Windows or Linux The RCLI tools can be downloaded from the VMware website at vmware com download vi drivers_tools html To configure the SNMP agent 1 Edit the VMWare SNMP configuration file etc vmware snmp xml either manually or run the following vicfg snmp commands to modify the SNMP confi
33. NMP support may or may not be installed depending on your operating system and how the operating system was installed In most cases SNMP is installed as part of your operating system installation An installed supported systems management protocol standard such as SNMP is required before installing Server Administrator You can configure the SNMP agent to change the community name enable Set operations and send traps to a management station To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage IT Assistant perform the procedures described in the following sections Setup and Administration 27 K K NOTE The default SNMP agent configuration usually includes a SNMP community name such as public For security reasons rename the default SNMP community names For information about renaming the SNMP community names see the appropriate section below NOTE SNMP Set operations are disabled by default in Server Administrator version 5 2 or later Server Administrator provides support to enable or disable SNMP Set operations in Server Administrator You can use the Server Administrator SNMP Configuration page under Preferences or the Server Administrator command line interface CLI to enable or disable SNMP Set operations in Server Administrator For more information about the Server Administrator CLI see the Dell OpenManage Server Administrator Command Line Interface User s Guide
34. One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station To configure your system running Server Administrator to send traps to a management station edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Add the following line to the file trapsink IP_address community_name where IP_address is the IP address of the management station and community_name is the SNMP community name To enable SNMP configuration changes restart the SNMP agent by typing service snmpd restart Setup and Administration 35 Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Server Administrator uses the SNMP services provided by the nef snmp agent You can configure the SNMP agent to enable SNMP access from remote hosts change the community name enable Set operations and send traps to a management station To configure your SNMP agent for proper interaction with management applications such as IT Assistant perform the procedures described in the following sections K NOTE See your operating system documentation for additional details about SNMP configuration Sever Administrator SNMP Install Actions Server Administrator SNMP communicates with the SNMP agent using the SMUX protocol When Server Administrator SNMP connects to the SNMP agent it sends an object identifier to the SNMP
35. P address 1311 where IP address is the IP address for the managed system and 1311 is the default port number You should type https and not http in the address field to receive a valid response in your browser NOTE You must have preassigned user rights to log in to Server Administrator See Setup and Administration on page 19 for instructions on setting up new users Central Web Server Login This login is available only when you install the Server Administrator Web Server component Use this login to manage the OpenManage Server Administrator Central Web Server 1 Double click on the Dell OpenManage Server Administrator icon on your desktop The remote login page is displayed A CAUTION The login screen has an Ignore certificate warnings check box You should use this option with discretion It is recommended that you use it only in trusted Intranet environments 2 Click the Manage Web Server link located at the top right corner of the screen 3 Enter the User Name Password and Domain name if you are accessing Server Administrator from a defined domain and click Submit 4 Select the Active Directory Login check box to log in using Microsoft Active Directory See Using the Active Directory Login on page 50 5 Click Submit Using Server Administrator 49 To end your Server Administrator session click Log Out on the Global Navigation Bar The Log Out button is located in the upper right corner of each Se
36. SNMP packets for both managed systems and network management stations running Microsoft Windows Server 2003 See Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems for details Server Administrator Services 69 Managing Your System The Server Administrator home page defaults to the System object of the system tree view The default for the System object opens the Health components under the Properties tab The Preferences home page defaults to the Access Configuration window under the Preferences tab From the Preferences home page you can restrict access to users with User and Power User privileges set the SNMP password and configure user settings and DSM SA Connection Service settings K NOTE Context sensitive online help is available for every window of the Server Administrator home page Click Help to open an independent help window that contains detailed information about the specific window you are viewing The online help is designed to guide you through the specific actions required to perform all aspects of the Server Administrator services Online help is available for all windows you can view based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level K NOTE You must have Administrator or Power User privileges to view many of the system tree objects system components action tabs and data area features that are configurabl
37. age Installation and Security User s Guide available at support dell com manuals for the list of default ports Can I install Server Administrator on Fedora College Linux Mint Ubuntu Sabayon or PClinux No Server Administrator does not support any of these Operating Systems Can Server Administrator send e mails when there is a problem No Server Administrator is not designed to send e mails when there is a problem Is SNMP Required for ITA Discovery inventory and software updates on PowerEdge systems Can CIM be used by itself for discovery inventory and updates or is SNMP required Frequently Asked Questions 11 12 ITA communicating with Linux systems SNMP is required on the Linux system for discovery status polling and inventory Dell software updates are done through an SSH session and secure FTP and root level permissions credentials are required for this discrete action and asked for when the action is setup or requested Credentials from the discovery range are not assumed ITA communicating with Windows systems For servers systems running Windows Server operating systems the system may be configured with either or both of SNMP and CIM for discovery by ITA Inventory requires CIM Software updates as in Linux are not related to discovery and polling and the protocols used Using Administrator level credentials asked for at the time the update is scheduled or performed an administrative drive
38. age regulator module or DC to Warning DC converter is pending a failure condition PS VRM D2D The power supply voltage regulator module or DC to Failure DC converter has failed Hardware log is full or emptied Either an empty or a full hardware log requires administrator attention Automatic System Recovery The system is hung or is not responding and is taking an action configured by Automatic System Recovery System Power Probe Warning The power consumption is approaching the failure threshold System Power Probe Failure The power consumption has crossed the highest acceptable limit and has resulted in a failure Removable Flash The removable flash media is removed Media Absent Removable Flash The removable flash media is pending a failure condition Media Failure Setting Alert Actions 115 Table 7 1 PEF Alert Events continued Event Description Removable Flash The removable flash media pending a failure condition Media Warning Internal Dual SD Module The internal dual SD module card has failed Card Critical Internal Dual SD Module The internal dual SD module card is pending a failure Card Warning condition Internal Dual SD Module The internal dual SD module card has no redundancy Card Redundancy Lost Internal Dual SD Module The internal dual SD module card is removed Card Absent 116 Setting Alert Actions Troubleshooting Connection Service Fai
39. agent to identify itself as a SMUX peer This object identifier must be configured with the SNMP agent therefore Server Administrator adds the following line to the SNMP agent configuration file etc snmp snmpd conf during installation if it does not exist smuxpeer 1 3 6 1 4 1 674 10892 1 Enabling SNMP Access From Remote Hosts The default SNMP agent configuration on SUSE Linux Enterprise Server operating systems gives read only access to the entire MIB tree for the public community from the local host only This configuration does not allow SNMP management applications such as IT Assistant running on other hosts to discover and manage Server Administrator systems properly If Server Administrator detects this configuration during installation it logs a message to the operating system log file var log messages to indicate that SNMP access is restricted to the local host You must configure the SNMP agent to enable SNMP access from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts K NOTE For security reasons it is advisable to restrict SNMP access to specific remote hosts if possible 36 l Setup and Administration To enable SNMP access from a specific remote host to a system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Find the line that reads rocommunity public 127 0 0 1 2 Edit or copy thi
40. alert is sent 5 Enter a value in the Community String field to act as a password to authenticate messages sent between a management station anda managed system The community string also called the community name is sent in every packet between the management station and a managed system Click Apply Changes Click Go Back to Platform Events Page to go back to the Platform Event Filters window 106 Working with Remote Access Controller Server Administrator Logs Overview Server Administrator allows you to view and manage hardware alert and command logs All users can access logs and print reports from either the Server Administrator home page or from its command line interface Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e mail logs to their designated service contact See the Dell OpenManage Server Administrator Command Line Interface User s Guide at support dell com for information about viewing logs and creating reports from the command line When viewing Server Administrator logs you can click Help for more detailed information about the specific window you are viewing Server Administrator log help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system Integrated Features Click a column headin
41. and System Preferences for instructions on setting up your e mail server and default e mail recipient Clicking Refresh C reloads the system component status information in the action window data area Clicking Save As saves an HTML file of the action window in a zip file Clicking Clear Log erases all events from the log displayed in the action window data area Clicking Help 127 provides detailed information about the specific window or task button you are viewing NOTE The Export Email Save As and Clear Log buttons are only visible for users logged in with Power User or Administrator privileges Using Server Administrator 59 Underlined Items Clicking an underlined item in the action window data area displays additional details about that item Gauge Indicators Temperature probes fan probes and voltage probes are each represented by a gauge indicator For example Figure 3 3 shows readings from a system s CPU fan probe Figure 3 3 Gauge Indicator Using the Online Help Context sensitive online help is available for every window of the Server Administrator home page Clicking Help opens an independent help window that contains detailed information about the specific window you are viewing The online help is designed to guide you through the specific actions required to perform all aspects of the Server Administrator services Online help is available for all windows you can view based on the software a
42. and paste it onto the Add this Web Site to the Zone field 5 Click Custom Level For Windows Server 2003 Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active Scripting select the Allow scripting of Internet Explorer web browser controls radio button 6 Click OK to save the new settings Close the browser and log in to Server Administrator To allow Single Sign On for Server Administrator without prompts for user credentials perform the following steps 1 In your Web browser click Tools Internet Options Security 2 Click the Trusted Sites icon 3 Click Sites 52 Using Server Administrator A ol oa on Copy the Web address used to access the remote managed system from the browser s address bar and paste it onto the Add this Web Site to the Zone field Click Custom Level Under User Authentication select the Automatic Logon with current username and password radio button Click OK to save the new settings Close the browser and log in to Server Administrator Mozilla Firefox _ u OO oO FSF W N Start your browser Click Edit Preferences Click Advanced Scripts and Plugins Ensure that the Navigator check box is selected under Enable JavaScript for Click OK to save the new settings Close the browser Log in to Server Administrator The Server Administrator Home Page K NOTE Do not us
43. and xx1x systems the status indicator icon next to the log name changes to critical status G when the log file reaches 100 percent capacity NOTE It is recommended that you clear the hardware log when it reaches 80 percent capacity If the log is allowed to reach 100 percent capacity the latest events are discarded from the log View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service in response to changes in the status of sensors and other monitored parameters K NOTE See the Server Administrator Messages Reference Guide for a complete explanation of each alert event ID s corresponding description severity level and cause l Server Administrator Services View the Command log for a list of each command executed from either the Server Administrator home page or from its command line interface K NOTE See Server Administrator Logs for complete instructions on viewing printing saving and e mailing logs Alert Management Subtabs Alert Actions Platform Events SNMP Traps Under the Alert Management tab you can View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value View current Platform Event Filter settings and set the Platform Event Filtering actions to be performed in the event that a system component sensor returns a warning or failure value Y
44. ath required to install Server Administrator For systems that have Server Administrator version 4 3 you must upgrade to a 6 x version and then to version 7 x For systems that have a version older than 4 3 you must first upgrade to version 4 3 then to a 6 x version Frequently Asked Questions 123 124 10 and then to version 7 x x indicates the version of Server Administrator you want to upgrade to How do I determine what is the latest version of Server Administrator available for my system Log on to support dell com Enterprise IT Manuals Software gt Systems Management gt Dell OpenManage Server Administrator The latest documentation version reflects the version of OpenManage Server Administrator available for you How do I know what version of Server Administrator is running on my system After logging in to Server Administrator navigate to Properties gt Summary You can find the version of Server Administrator installed on your system in the Systems Management column Are there other ports users can use apart from 1311 Yes you can set your preferred https port Navigate to Preferences gt General Settings gt Web Server gt HTTPS Port Instead of Use default select the Use radio button to set your preferred port K NOTE Changing the port number to an invalid or in use port number might prevent other applications or browsers from accessing Server Administrator on the managed system See the Dell OpenMan
45. ation 11 logs 11 Server Administrator 9 about 9 adding users 21 authentication 19 controlling 65 disabling users Windows 25 encryption 20 logs 105 109 130 Index security 17 uses 9 Server Administrator logging in 45 Server Administrator logging out 45 Server Administrator logs 105 108 Server Administrator using 45 server features integrated home page 14 installation 10 instrumentation 11 logs 11 server port 61 server preferences 61 server storage management 10 service instrumentation 67 session Server Administrator 45 setting BMC filter alerts 102 setup Server Administrator 17 Sever Administrator CLI 65 Sever Administrator home page 51 components 55 58 preferences 59 shutdown 72 single sign on 8 Windows 50 slots manage 88 SNMP agent configuration 31 SNMP Agent configuring 25 27 30 32 33 SNMP community name changing 28 SNMP community name for Red Hat Enterprise Linux 32 SNMP set operations enabling 29 SNMP set operations Red Hat Enterprise Linux 32 SNMP tables reference guide content 26 SNMP traps configuring for Red Hat Enterprise Linux 33 for Windows 29 sockets manage 88 software 90 software details view 90 status indicator home page 56 storage 91 Storage Management Service about 121 storage management service enhanced 91 storage manage 90 system 71 managing 68 69
46. ations on VMWare ESXi 4 X and ESXi 5 x as the required SNMP support is unavailable The VMware vSphere Command Line Interface CLI is used to configure systems running VMware ESXi 4 X and ESXi 5 X to send SNMP traps to a management station K NOTE For more information about using the VMware vSphere CLI see vmware com support Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be sent to a management station To configure your ESXi system running Server Administrator to send traps to a management station perform the following steps 1 Install the VMware vSphere CLI 2 Open a command prompt on the system where the VMware vSphere CLI is installed 3 Change to the directory where the VMware vSphere CLI is installed The default location on Linux is ust bin The default location on Windows is C Program Files VMware VMware vSphere CLI bin 4 Execute the following command vicfg snmp pl server lt server gt usernam lt username gt password lt password gt c lt community gt t lt hostname gt 162 lt community gt 42 Setup and Administration where lt server gt is the hostname or IP address of the ESXi system lt username gt is a user on the ESXi system lt password gt is
47. ator lt User_Name gt lt Host_Name gt lt Rights gt Bob Ahost Poweruser root Bhost Administrator root Chost Administrator Bob aus amer com Poweruser Mike 192 168 2 3 Poweruser 3 Save and close the file Setup and Administration 2 Best Practices While Using the omarolemap File The following are the best practices to be considered while working with the omarolemap file e Do not delete the following default entries in the omarolemap file root i Administrator root gj Poweruser A User Do not change the omarolemap file permissions or file format Do not use the loop back address for lt Host_Name gt for example localhost or 127 0 0 1 e After the connection services are restarted and the changes do not take effect for the omarolemap file see the command log for the errors e When the omarolemap file is copied from one machine to another machine file permissions and the entries of the file needs to be rechecked e Prefix the Group Name with e Server Administrator uses the default operating system user privileges if auser is degraded in the omarolemap file there are duplicate entries of user names or user groups along with same lt Host_Name gt e You can also use Space asa delimiter for columns instead of Tab Creating Server Administrator Users for VMware ESX 4 X ESXi 4 X and ESXi 5 X To add a user to the Users table 1 Log in to the host using the vSphere Client 2 Click the
48. atus Indicators component is healthy normal 58 l Using Server Administrator Table 3 3 System Server Module Component Status Indicators a Q component has a warning noncritical condition A warning condition occurs when a probe or other monitoring tool detects a reading for a component that falls within certain minimum and maximum values A warning condition requires prompt attention component has a failed or critical condition A critical condition occurs when a probe or other monitoring tool detects a reading for a component that falls within certain minimum and maximum values A critical condition requires immediate attention component s health status is unknown Task Buttons Most windows opened from the Server Administrator home page contain at least five task buttons Print Export Email Help and Refresh Other task buttons are included on specific Server Administrator windows Log windows for example also contain Save As and Clear Log task buttons Clicking Print prints a copy of the open window to your default printer Clicking Export a generates a text file that lists the values for each data field on the open window The export file is saved to a location you specify See Setting User and System Preferences for instructions on customizing the delimiter separating the data field values Clicking Email creates an e mail message addressed to your designated e mail recipient See Setting User
49. b Server Subtabs Properties X 509 Certificate Under the Web Server tab you can Set DSM SA Connection Service preferences See Dell Systems Management Server Administration Connection Service and Security Setup for instructions on configuring your server preferences Server Administrator Services 93 e Configure the SMTP server address and Bind IP address in either the IPv4 or IPv6 addressing mode e Perform X 509 certificate management by generating a new X 509 certificate reusing an existing X 509 certificate or importing a root certificate or certificate chain from a Certification Authority CA For more information about certificate management see X 509 Certificate Management on page 66 Server Administrator Click the Server Administrator object to enable or disable access to users with User or Power User privileges and to configure the SNMP root password The Server Administrator object action window can have the following tab depending on the user s group privileges Preferences Preferences Subtabs Access Configuration SNMP Configuration Under the Preferences tab you can e Enable or disable access to users with User or Power User privileges e Configure the SNMP root password K NOTE The default SNMP configuration user is root and the password iscalvin Configure the SNMP Set Operations K NOTE After configuring SNMP Set Operations services must be restarted for the change to take effect On s
50. changes to the default SNMP agent configuration give read only access to the entire MIB tree for the public community K NOTE To ensure that Server Administrator is able to modify the SNMP agent configuration for providing proper access to systems management data it is recommended that any other SNMP agent configuration changes be made after installing Server Administrator Server Administrator SNMP communicates with the SNMP agent using the SNMP Multiplexing SMUX protocol When Server Administrator SNMP connects to the SNMP agent it sends an object identifier to the SNMP agent to identify itself as a SMUX peer Because that object identifier must be configured with the SNMP agent Server Administrator adds the following line to the SNMP agent configuration file etc snmp snmpd conf during installation if it does not exist smuxpeer 1 3 6 1 4 1 674 10892 1 Setup and Administration 33 Changing the SNMP Community Name Configuring the SNMP community name determines which systems are able to manage your system through SNMP The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator To change the SNMP community name used for retrieving management information from a system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd con
51. ction in this situation the application is suspended and waits for an input The application interface prompt is not visible to you and remains invisible even after the Interactive Services Detection service is started The Processes tab in the Task Manager displays an application process entry for each execution of the interactive application If you need to execute an interactive application for an Alert Action on Microsoft Windows Server 2008 you must configure the DSM SA Data Manager service to be allowed to interact with the desktop and enable interactive services Setting Alert Actions 113 To allow interaction with the desktop 1 Right click the DSM SA Data Manager service in the Services control panel and select Properties 2 In the Log On tab select Allow service to interact with desktop and click OK 3 Restart the DSM SA Data Manager service for the change to take effect 4 Ensure that the Interactive Services Detection service is running When the DSM SA Data Manager service is restarted with this change the Service Control Manager logs the following message to the System log The DSM SA Data Manager service is marked as an interactive service Enabling the Interactive Services Detection service allows the DSM SA Data Manager service to execute interactive applications properly for an Alert Action Once these changes are made the Interactive services dialog detection dialog box is displayed by the operating syste
52. ddress of the managed system and not the hostname when you do not check the Ignore Certificate Warning check box The WinRM Authorization feature Remote Enablement is not configured in the managed system For information on this feature see the Dell OpenManage Server Administrator Installation Guide available at support dell com manuals There is an authentication failure while connecting to a VMware ESXi 4 1 5 0 operating system which may occur due to any of the following reasons The lockdown mode is enabled either while you are logging to the server or while you are logged in to the Server Administrator For more information on lockdown mode see the VMware documentation The password is changed while you are logged in to Server Administrator You log in to Server Administrator as a normal user without administrator privileges For more information see the VMware documentation on assigning the role Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator To force a reinstall 1 2 3 118 Check the version of Server Administrator that was previously installed Download the installation package for that version from support dell com Locate SysMgmt msi in the srvadmin windows SystemsManagement directory Type the following command at the command prompt to
53. dministrator command line interface CLI allows users to perform essential systems management tasks from the operating system command prompt of a monitored system The CLI allows a user with a very well defined task in mind to rapidly retrieve information about the system Using CLI commands for example administrators can write batch programs or scripts to execute at specific times When these programs execute they can capture reports on components of interest such as fan RPMs With additional scripting the CLI can be used to capture data during periods of high system usage to compare with the same measurements at times of low system usage Command results can be routed to a file for later analysis The reports can help administrators to gain information that can be used to adjust usage patterns to justify purchasing new system resources or to focus on the health of a problem component For complete instructions on the functionality and use of the CLI see the Dell OpenManage Server Administrator Command Line Interface User s Guide Using Server Administrator 67 68 Using Server Administrator Server Administrator Services Overview The Dell OpenManage Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents The reporting and viewing features allow retrieval of overall health status
54. e Additionally only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab Managing System Server Module Tree Objects The Server Administrator system server module tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user s access privileges The system components are categorized by component type When you expand the main object Modular Enclosure System Server Module the major categories of system components that may appear are Main System Chassis Main System Software and Storage 70 Server Administrator Services If Storage Management Service is installed depending on the controller and storage attached to the system the Storage tree object expands to display various objects For detailed information on the Storage Management Service component see the Dell OpenManage Server Administrator Storage Management User s Guide at support dell com manuals Server Administrator Home Page System Tree Objects Unsupported Features in OpenManage Server Administrator Due to the limitations of the VMware ESX and ESXi version 4 X and 5 X operating systems some features available with earlier versions of OpenManage Server Administrator are not available in this release These include Unsupported Features on ESX 4 X Fibre Chann
55. e and Maximum Output Wattage The Rated Input Wattage attribute is displayed only on PMBus systems starting xxx Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that a system power returns a warning or failure value e Configure Platform Event Alert destinations for Pv6 addresses e View current SNMP trap alert thresholds and set the alert threshold levels for system power watts The selected traps are triggered if the system generates a corresponding event at the selected severity level K NOTE The System Peak Power trap generates events only for informational severity 86 Server Administrator Services Processors Click the Processors object to manage your system s microprocessor s A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions The Processors object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Information Under the Properties tab you can view information about your system s microprocessor s and access detailed capabilities and cache information Alert Management Subtabs Alert Actions Under the Alert Management tab you can view current alert actions settings and set the alert
56. e Access Controller IDRAC the DRAC can be configured to send you e mail alerts for warnings or errors related to voltages temperatures and fan speeds The DRAC also logs event data and the most recent crash screen available only on systems running Microsoft Windows operating system to help you diagnose the probable cause of a system crash The Remote Access Controller provides remote access to an inoperable system allowing you to get the system up and running as quickly as possible The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system Additionally the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen Working with Remote Access Controller 95 You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller s IP address using a supported browser When using the Remote Access Controller you can click Help for more detailed information about the specific window you are viewing Remote Access Controller help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system K NOTE See the Dell OpenManage Baseboard Management Controller Utilities User s Guide for more information about the BMC K NOTE See the Dell Remo
57. e SNMP Community Name Configuring the SNMP community names determines which systems are able to manage your system through SNMP The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator 1 2 3 4 30 Open the Computer Management window Expand the Computer Management icon in the window if necessary Expand the Services and Applications icon and click Services Scroll down the list of services until you find SNMP Service right click SNMP Service and then click Properties The SNMP Service Properties window appears Click the Security tab to add or edit a community name To add a community name a Click Add under the Accepted Community Names list The SNMP Service Configuration window appears b Type the community name of a system that is able to manage your system the default is public in the Community Name text box and click Add The SNMP Service Properties window appears To edit a community name a Select a community name in the Accepted Community Names list and click Edit The SNMP Service Configuration window appears b Make all necessary edits to the community name of the system that is able to manage your system in the Community Name text box and then click OK The SNMP Service Properties window appears Click OK to save t
58. e box to the left of the device name indicates that the entire interface is opened b To open the SNMP port on all network interfaces press lt Tab gt to go to Other ports and type snmp udp Press lt Tab gt to select OK and press lt Enter gt The Firewall Configuration screen appears Press lt Tab gt to select OK and press lt Enter gt The Choose a Tool menu appears Press lt Tab gt to select Quit and press lt Enter gt Setup and Administration To open the SNMP port on SUSE Linux Enterprise Server perform the following steps 1 nu Oo Of UF amp KN Configure SuSEfirewall2 by executing this on a console a yast2 firewall Use the arrow keys to navigate to Allowed Services Press Alt d to open the Additional Allowed Ports dialog box Press Alt T to move the cursor to the TCP Ports text box Type snmp in the text box Press Alt O and Alt N to go to the next screen Press Alt A to accept and apply the changes Setup and Administration 45 46 l Setup and Administration Using Server Administrator Starting Your Server Administrator Session To start a Server Administrator session double click the Dell OpenManage Server Administrator icon on your desktop The Server Administrator Log in screen is displayed The default port for Dell OpenManage Server Administrator is 1311 You can change the port if required See Dell Systems Management Server Administration Connection Service and Secu
59. e chassis intrusion status Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that the intrusion sensor returns a warning or failure value e View current SNMP trap alert thresholds and set the alert threshold levels for the intrusion sensor The selected traps are triggered if the system generates a corresponding event at the selected severity level Memory Click the Memory object to manage your system s memory devices Server Administrator monitors the memory device status for each memory module present in the monitored system Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections Server Administrator also monitors memory redundancy information if your system supports this feature The Memory object action window can have the following tabs depending on the user s group privileges Properties and Alert Management 82 Server Administrator Services Properties Subtab Memory Under the Properties tab you can view memory redundancy status memory array attributes total capacity of the memory arrays details of memory arrays memory device details and memory device status K NOTE If a system with spare bank memory enabled enters a redundancy lost state it may not be apparent which memory module is the cause If you cannot det
60. e your Web browser toolbar buttons such as Back and Refresh while using Server Administrator Use only the Server Administrator navigation tools With only a few exceptions the Server Administrator home page has three main areas The global navigation bar provides links to general services The system tree displays all visible system objects based on the user s access privileges The action window displays the available management actions for the selected system tree object based on the user s access privileges The action window contains three functional areas The action tabs display the primary actions or categories of actions that are available for the selected object based on the user s access privileges Using Server Administrator 53 The action tabs are divided into subcategories of all available secondary options for the action tabs based on the user s access privileges The data area displays information for the selected system tree object action tab and subcategory based on the user s access privileges Additionally when logged in to the Server Administrator home page the system model the assigned name of the system and the current user s user name and user privileges are displayed in the top right corner of the window Table 3 1 lists the GUI field names and the applicable system when Server Administrator is installed on the system Table 3 1 System Availability for the Following GUI Field Names
61. edirects stdout to the file tmp psout txt and redirects stderr to the same file as stdout Example 2 mail s Server Alert admin lt tmp alertmsg txt gt tmp mailout txt 2 gt 61 The command in Example 2 executes the mail application to send the message contained in the file tmp alertmsg txt to Red Hat Enterprise Linux user or SUSE Linux Enterprise Server user and Administrator with the subject Server Alert The file tmp alertmsg txt must be created by the user before the event occurs In addition stdout and stderr are redirected to the file tmp mailout txt in case an error occurs Setting Alert Actions in Microsoft Windows Server 2003 and Windows Server 2008 When specifying alert actions Visual Basic scripts are not automatically interpreted by the Execute Application feature although you can run a cmd com bat or exe file by only specifying the file as the alert action To resolve this issue first call the command processor cmd exe to start your script For example the alert action value to execute an application can be set as follows c winnt system32 cmd exe c d example examplel vbs where d example examplel vbs is the full path to the script file 112 Setting Alert Actions Do not set a path to an interactive application an application that has a Graphical User Interface or which requires user input in the absolute path to the application field The interactive application may not work a
62. el over Ethernet FCoE Capable and iSCSI over Ethernet iSoE capable information Unsupported Features on ESXi 4 X 5 X FCoE capable and iSoE capable information e Alert Management Alert Actions e Network Interface Administrative Status e Network Interface DMA e Network Interface Internet Protocol IP Address e Network Interface Maximum Transmission Unit e Network Interface Operational Status e Preferences SNMP Configuration e Remote Shutdown Power Cycle System with Shutdown operating system First e About Details Server Administrator component details not listed under Details tab Server Administrator Services 71 Rolemap NOTE Server Administrator always displays the date in lt mm dd yyyy gt format NES NOTE Administrator or Power User privileges are required to view many of the system tree objects system components action tabs and data area features that are configurable Additionally only users logged in with Administrator privileges can access Critical system features such as the shutdown functionality included under the Shutdown tab Modular Enclosure K NOTE For the purposes of Server Administrator modular enclosure refers to a system that may contain one or more modular systems that appear as a separate Server Module in the system tree Like a stand alone Server Module a Modular Enclosure contains all of the essential components of a system The only difference is that
63. enMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries Server Administrator includes software developed by the Apache Software Foundation www apache org Server Administrator utilizes the OverLIB JavaScript library This library can be obtained from www bosrup com Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 06 Contents 1 Introduction 4 1 4 55054444830 4 e608 9 Overview 0 00005 9 Installation enaa dee Pe aa Gar Se 10 Updating Individual System Components 10 Storage Management Service 10 Instrumentation Service 11 Remote Access Controller 11 LOGS ii te oe ee Oe oe ele f 11 What s New inthisRelease 11 Systems Management Standards Availability 13 Availability on Supported Operating Systems 13 Server Administrator Home Page 14 Other Documents YouMayNeed 15 Obtaining Technical Assistance 16 2 Setup and Administration 19 Security Management 19 Role Based Access Control 19 Authentication 21 Microsoft Windows Authentication 21 Red Hat Enterprise Linux and SUSE Linux Enter
64. ermine which Dual In line Memory Module DIMM to replace see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that a memory module returns a warning or failure value e View current SNMP trap alert thresholds and set the alert threshold levels for memory modules The selected traps are triggered if the system generates a corresponding event at the selected severity level Network Click the Network object to manage your system s NICs Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection Dell OpenManage Server Administrator reports FCoE and iSoE capabilities of the NICs Also NIC teaming details are reported if they are already configured on the system Two or more physical NICs can be teamed into a single logical NIC to which an administrator can assign an IP address Teaming can be configured using NIC vendor tools For example Broadcom BACS If one of the physical NICs fails the IP address remains accessible because it is bound to the logical NIC rather than to a single physical NIC If Team Interface is configured the detailed team properties are displayed The relation between physical NICs and Team Interface and
65. erties Subtab Information Under the Properties tab you can view information about your system s internal and external ports Power Management K NOTE Power Supply Monitoring and Power Monitoring features are available only for systems that have two or more redundant hot swappable power supplies installed These features are unavailable for permanently installed non redundant power supplies that lack power management circuitry 84 Server Administrator Services Monitoring Subtabs Consumption Statistics Under the Consumption tab you can view and manage your system s Power Consumption information in Watts and BTU hr BTU hr Watt X 3 413 Value rounded off to the nearest whole number Server Administrator monitors power consumption status amperage and tracks power statistic details You can also view the System Instantaneous Headroom and System Peak Headroom The values are displayed in both Watts and BTU hr British Thermal Unit Power thresholds can be set in Watts and BTU hr The Statistics tab allows you to view and reset your system s Power tracking statistics like energy consumption system peak power and system peak amperage Management Subtabs Budget Profiles The Budget tab allows you to view the Power Inventory attributes like System Idle Power and System Maximum Potential Power in Watts and BTU hr You can also use the Power Budget option to Enable Power Cap and set the Power Cap for your system
66. et the alert threshold levels for temperature probes The selected traps are triggered if the system generates a corresponding event at the selected severity level K NOTE You can set minimum and maximum temperature probe threshold values for an external chassis to whole numbers only If you attempt to set either the minimum or maximum temperature probe threshold value to a number that contains a decimal only the whole number before the decimal place is saved as the threshold setting Voltages Click the Voltages object to manage voltage levels in your system Server Administrator monitors voltages across critical components in various chassis locations in the monitored system The Voltages object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Voltage Probes Under the Properties tab you can view the current readings and status of your system s voltage probes and configure minimum and maximum values for voltage probe warming threshold K NOTE Some voltage probe fields differ according to the type of firmware your system has BMC or ESM Some threshold values are not editable on BMC based systems Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that a system voltage sensor returns a warning
67. existing X 509 certificate or import a root certificate or certificate chain from a Certification Authority CA e All systems that have Server Administrator installed have unique host names K NOTE You must be logged in with Administrator privileges to perform certificate management To manage X 509 certificates through the Preferences home page click General Settings click the Web Server tab and click X 509 Certificate The following are the available options e Generate a new X 509 certificate Creates a certificate for access to Server Administrator e Certificate Maintenance Selects an existing certificate that your company has title to and uses this certificate to control access to Server Administrator e Import a root certificate Allows you to import the root certificate as well as the certificate response in PKCS 7 format received from the trusted certificate authority e Import certificate chain from a CA Allows you to import the certificate response in PKCS 7 format from the trusted certificate authority Some of the reliable certificate authorities are Verisign Thawte and Entrust Server Administrator Web Server Action Tabs The following are the action tabs that are displayed when you log in to manage the Server Administrator web server Shutdown Logs e Session Management 66 Using Server Administrator Using the Server Administrator Command Line Interface The Server A
68. f and perform the following steps 1 Find the line that reads com2sec publicsec default public or com2sec notConfigUser default public 2 Edit this line replacing public with the new SNMP community name When edited the new line should read com2sec publicsec default community_name or com2sec notConfigUser default community_name 3 To enable SNMP configuration changes restart the SNMP agent by typing service snmpd restart Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant To enable SNMP Set operations on the system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Find the line that reads access publicgroup any noauth exact all none none 34 Setup and Administration Or access notConfigGroup any noauth exact all none none Edit this line replacing the first none with all When edited the new line should read access publicgroup any noauth exact all all none or access notConfigGroup any noauth exact all all none To enable SNMP configuration changes restart the SNMP agent by typing service snmpd restart Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters
69. force a reinstall Troubleshooting msiexec i SysMgmt msi REINSTALL ALL REINSTALLMODE vamus 5 Select Custom Setup and choose all the features that were originally installed If you are not sure which features were installed select all features and perform the installation K NOTE If you have installed Server Administrator in a non default directory ensure to change it in the Custom Setup as well 6 After the application is installed you can uninstall Server Administrator using Add Remove Programs OpenManage Server Administrator Services The following table lists the services used by Server Administrator to provide systems management information and the impact of these services failing Table A 1 OpenManage Server Administrator Services Service Name Description Impact of Failure Recovery Severity Mechanism Windows DSM SA Provides Users are not able Restart the Critical Connection Service remote local to login to Server service Linge access to Server Administrator and E nuts Administrator perform any ine ie from any operation through This service is system witha the Web user installed with the supported Web interface Server Administrator browser and However CLI Web server network can still be used connection Troubleshooting 119 Table A 1 OpenManage Server Administrator Services continued Service Name Description Impact of Failure Recovery Severity Mechanism Common Service
70. formation Under the Properties tab you can view information about each slot and installed adapter Temperatures Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system s internal components Server Administrator monitors the temperature in a variety of locations in your system s chassis to ensure that temperatures inside the chassis do not become too high The Temperatures object action window displays the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Temperature Probes Under the Properties tab you can view the current readings and status of your system s temperature probes and configure minimum and maximum values for temperature probe warning threshold K NOTE Some temperature probe fields differ according to the type of firmware your system has BMC or ESM Some threshold values are not editable on BMC based systems When assigning probe threshold values Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that a temperature probe returns a warning or failure value 90 Server Administrator Services e View current SNMP trap alert thresholds and s
71. g to sort by the column or change the sort direction of the column Additionally each log window contains several task buttons that can be used for managing and supporting your system Log Window Task Buttons e Click Print to print a copy of the log to your default printer e Click Export to save a text file containing the log data with the values of each data field separated by a customizable delimiter to a destination you specify e Click Email to create an e mail message that includes the log content as an attachment e Click Clear Log to erase all events from the log Server Administrator Logs 107 e Click Save As to save the log content in a zip file e Click Refresh to reload the log content in the action window data area See Task Buttons for additional information about using the task buttons Server Administrator Logs Server Administrator provides the following logs Hardware Log e Alert Log Command Log Hardware Log Use the hardware log to look for potential problems with your system s hardware components On Dell PowerEdge x9xx and xx1x systems the hardware log status indicator changes to critical status when the log file reaches 100 percent capacity There are two available hardware logs depending on your system the Embedded System Management ESM log and the System Event Log SEL The ESM log and SEL are each a set of embedded instructions that can send hardware status messages to systems manage
72. guration settings This includes the SNMP listening port community string and the trap target ipaddress port and trap community name and then enable the VMWare SNMP service Setup and Administration 39 40 a vicfg snmp pl server lt ESX_IP_addr gt username root password lt password gt c lt community name gt p X t lt Destination_IP_Address gt 162 lt community name gt Where X represents an unused port To find an unused port check the etc services file for the port assignment for defined system services Also to make sure that the port selected is not currently being used by any application service run the following command on the ESX server netstat a command NOTE Multiple IP addresses can be entered using a comma separated list b To enable VMWare SNMP service run the following command vicfg snmp pl server lt ESX_IP_addr gt username root password lt password gt T E c To view the configuration settings run the following command vicfg snmp pl server lt ESX_IP_addr gt username root password lt password gt After modification the configuration file looks like this lt xml version 1 0 gt lt config gt lt snmpSettings gt lt enable gt true lt enable gt lt communities gt public lt communities gt lt targets gt 143 166 152 248 162 public lt targets gt lt port gt 167 lt port gt lt snmpSettings gt lt config gt Stop the
73. he Storage Management Service is installed click the Storage object to view the status and settings for various attached array storage devices system disks and so on In the case of Storage Management Service the Storage object action window has the following tab depending on the user s group privileges Properties 92 Server Administrator Services Properties Subtab Health Under the Properties tab you can view the health or status of attached storage components and sensors such as array subsystems and operating system disks Managing Preferences Home Page Configuration Options The left pane of the Preferences home page where the system tree is displayed on the Server Administrator home page displays all available configuration options in the system tree window The options displayed are based on the systems management software installed on the managed system The available Preferences home page configuration options are e General Settings e Server Administrator General Settings Click the General Settings object to set user and DSM SA Connection Service Web server preferences for selected Server Administrator functions The General Settings object action window has the following tabs depending on the user s group privileges User and Web Server User Subtab Properties Under the User tab you can set user preferences such as the home page appearance and the default e mail address for the Email button We
74. he changes Setup and Administration Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant 1 2 3 4 Open the Computer Management window Expand the Computer Management icon in the window if necessary Expand the Services and Applications icon and then click Services Scroll down the list of services until you find SNMP Service right click SNMP Service and click Properties The SNMP Service Properties window appears Click the Security tab to change the access rights for a community Select a community name in the Accepted Community Names list and click Edit The SNMP Service Configuration window appears Set the Community Rights to READ WRITE or READ CREATE and click OK The SNMP Service Properties window appears Click OK to save the changes Configuring Your System to Send SNMP Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters You must configure one or more trap destinations on the Server Administrator system for SNMP traps to be sent to a management station 1 2 3 4 Open the Computer Management window Expand the Computer Management icon in the window if necessary Expand the Services and Applications icon and click Services Scroll down the list of services until you find SNMP Service
75. he hardware level access to details on GUI CLI oso aa dieng detailed fault without these hosted under and services running dataeng service performance This service runson information the Managed system and allows remote administration of monitored systems including shutdown startup and security DSM SA Event Provides If this service is Restart the Warning Manager Windows operating stopped event service tinik system and file logging features do dsm_sa_eventmgrd event logging not function Fe service for properly hosted under systems dataeng service management This service runs on and is also used the Managed system by event log analyzers Linux Data Engine SNMP get set trap Restart the Critical dsm_sa_snmpd Linux SNMP request is not service hosted under Interface functional from a dataeng service management station This service runs on the Managed system Troubleshooting 121 Table A 1 OpenManage Server Administrator Services continued Service Name Description Impact of Failure Recovery Severity Mechanism Storage Management Service Windows mr2kserv This service runs on the Managed system The Storage Users are unable to Restart the Critical Management perform storage service Service provides functions for all storage supported RAID management and non RAID information controllers and advanced features for configuring a local or remote storage attached to a system
76. itoring and Power Monitoring features are available only for systems that have two or more redundant hot swappable power supplies installed These features are unavailable for permanently installed non redundant power supplies that lack power management circuitry Select the Generate Alert check box for the alerts to be sent NOTE To generate an alert you must select both Generate Alert and the Enable Platform Events Alerts settings Click Apply Changes Working with Remote Access Controller 105 8 Click Go Back to Platform Events Page to go back to the Platform Event Filters window Setting Platform Event Alert Destinations You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent Depending on the number of destinations that are displayed you can configure a separate IP address for each destination address A platform event alert is sent to each destination IP address that you configure 1 Click Configure Destinations in the Platform Event Filters window The Configure Destinations window displays a number of destinations 2 Click the number of the destination you want to configure K NOTE The number of destinations that you can configure on a given system may vary Select the Enable Destination check box Click Destination Number to enter an individual IP address for that destination This IP address is the IP address to which the platform event
77. ity The Firmware object action window can have the following tab depending on the user s group privileges Properties Properties Subtab Information Under the Properties tab you can view your system s firmware information Hardware Performance Click the Hardware Performance object to view the status and cause for the system s performance degradation The Hardware Performance object action window can have the following tab depending on the user s group privileges Properties Table 4 1 lists the possible values for status and cause of a probe Table 4 1 Possible Values for Status and Cause of a Probe Status Values Cause Values Degraded User Configuration Insufficient Power Capacity Unknown Reason Normal N A Properties Subtab Information Under the Properties tab you can view the details of system s performance degradation Server Administrator Services 81 Intrusion Click the Intrusion object to manage your system s chassis intrusion status Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system s critical components Chassis intrusion indicates that someone is opening or has opened the cover to the system s chassis The Intrusion object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Intrusion Under the Properties tab you can view th
78. ler Ka 7 K NOTE On Dell PowerEdge 1900 systems the PS VRM D2D Warning PS VRM D2D Failure and Power Supply Absent Platform Event Filters are not supported even though Server Administrator allows you to configure these Event Filters Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click Set Platform Events The Set Platform Events window allows you to specify the actions to be taken if the system is to be shut down in response to a platform event Select one of the following actions e None Takes no action when the operating system is hung or has crashed e Reboot System Shuts down the operating system and initiates system startup performing BIOS checks and reloading the operating system e Power Cycle System Turns the electrical power to the system off pauses turns the power on and reboots the system Power cycling is useful when you want to reinitialize system components such as hard drives e Power Off System Turns off the electrical power to the system e Power Reduction Throttles the CPU CAUTION If you select a Platform Event shutdown action other than None or Power Reduction your system shuts down forcefully when the specified event occurs This shutdown is initiated by firmware and is done without first shutting down the operating system or any running applications NOTE Power reduction is not supported on all systems Power Supply Mon
79. llogin true Where plugin name omsa ita etc For example https localhost 1311 authType ntlm amp application omsa amp locallogin true Server Administrator has also been extended to allow other products such as Dell OpenManage IT Assistant to directly access Server Administrator Web pages without going through the login page if you are currently logged in and have the appropriate privileges Using Server Administrator 51 Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System You must configure the security settings for your browser to log in to Server Administrator from a remote management system that is running a supported Microsoft Windows operating system The security settings for your browser may prevent the execution of client side scripts that are used by Server Administrator To enable the use of client side scripting perform the following steps on the remote management system K NOTE If you have not configured your browser to enable the use of client side scripting you might receive a blank screen when logging in to Server Administrator In this case an error message is displayed instructing you to configure your browser settings Internet Explorer 1 In your Web browser click Tools Internet Options gt Security 2 Click the Trusted Sites icon 3 Click Sites 4 Copy the Web address used to access the remote managed system from the browser s address bar
80. lure On Red Hat Enterprise Linux when SELinux is set to enforced mode the Dell Systems Management Server Administrator DSM SA Connection service fails to start Perform one of the following steps and start this service Set SELinux to Disabled mode or to Permissive mode Change the SELinux allow_execstack property to ON state Run the following command setsebool allow_execstack on Change the security context for the DSM SA connection service Run the following command chcon t unconfined_execmem_t opt dell srvadmin sbin dsm_om_connsvcd Login Failure Scenarios You may not be able to login to the Managed System if You enter an invalid incorrect IP address You enter incorrect credentials user name and password The Managed System is OFE The Managed System is not reachable due to an invalid IP address or a DNS error The Managed System has an untrusted certificate and you do not select the Ignore Certificate Warning in the login page Server Administrator services are not enabled on the VMware ESX ESXi system See the Dell OpenManage Server Administrator Installation Guide at support dell com manuals for information on how to enable Server Administrator Services on the VMware ESX ESXi system Troubleshooting 117 The small footprint CIM broker daemon SFCBD service on the VMware ESX ESXi system is not running The Web Server Management Service on the managed system is not running You enter the IP a
81. m Login This login is available only when you install the Server Administrator Web Server component To log in to Server Administrator to manage a remote system Method 1 1 Double click the Dell OpenManage Server Administrator icon on your desktop 2 Type the managed system s IP Address or system name or Fully Qualified Domain Name FQDN NOTE If you have entered the system name or FODN Dell OpenManage Server Administrator Web Server host converts the system name or FQDN into the IP Address of the managed system You can also enter the port number of the managed system For example Hostname Port Number or IP address Port Number If you are connecting to a Citrix XenServer 6 0 managed node use port 5986 in the format Hostname Port Number or IP address Port Number IN 3 Select the Ignore Certificate Warnings check box if you are using an Intranet connection 4 Select the Active Directory Login check box Check this option to log in using Microsoft Active Directory authentication Do not check this box if Active Directory software is not used to control access to your network See Using the Active Directory Login on page 50 5 Click Submit 48 Using Server Administrator Method 2 Open your Web browser and type one of the following in the address field and press lt Enter gt https hostname 1311 where hostname is the assigned name for the managed node system and 1311 is the default port number or https I
82. m to provide access to the interactive application interface prompt BMC iDRAC Platform Events Filter Alert Messages The following table lists all possible Platform Event Filter PEF messages along with a description of each event Table 7 1 PEF Alert Events Event Description Fan Probe Failure The fan is running too slow or not at all Voltage Probe Failure The voltage is too low for proper operation Battery Probe Warning The battery is operating below the recommended charge level Battery Probe Failure The battery has failed Discrete Voltage Probe The voltage is too low for proper operation Failure 114 Setting Alert Actions Table 7 1 PEF Alert Events continued Event Description Temperature Probe Warning The temperature is approaching excessively high or low limits Temperature Probe Failure The temperature is either too high or too low for proper operation Chassis Intrusion Detected The system chassis has been opened Redundancy PS or Fan Degraded Redundancy for the fans and or power supplies has been reduced Redundancy PS or Fan Lost No redundancy remains for the system s fans and or power supplies Processor Warning A processor is running at less than peak performance or speed Processor Failure A processor has failed Processor Absent A processor has been removed PS VRM D2D The power supply volt
83. ment software Each component listed in the logs has a status indicator icon next to its name A green check mark Rf indicates that a component is healthy normal A yellow triangle containing an exclamation point indicates that a component has a warning noncritical condition and requires prompt attention A red X GJ indicates that a component has a failure critical condition and requires immediate attention A blank space indicates that a component s health status is unknown To access the hardware log click System click the Logs tab and click Hardware Information displayed in the ESM and SEL logs includes e The severity level of the event e The date and time that the event was captured e A description of the event 108 Server Administrator Logs Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage changes from normal status QJ to noncritical status when the log file reaches 80 percent capacity Make sure you clear the hardware log when it reaches 80 percent capacity If the log is allowed to reach 100 percent capacity the latest events are discarded from the log To clear a hardware log on the Hardware Log page click the Clear Log link Alert Log K NOTE If the Alert log displays invalid XML data for example when the XML data generated for the selection is not well formed click Clear Log and then redisplay the log information Use
84. minals Line Editing Delete Control Echo Control Handshaking Control New Line Sequence Input New Line Sequence Working with Remote Access Controller 101 8 9 Click Apply Changes Click Back To Serial Port Configuration Window to go to back to the Serial Port Configuration window Configuring the Remote Access Device to Use a Serial Over LAN Connection To configure the BMCADRAC for communication over a serial over LAN SOL connection 1 102 Click the Modular Enclosure System Server Module gt Main System Chassis Main System Remote Access Click the Configuration tab Click Serial Over LAN The Serial Over LAN Configuration window appears Configure the following details Enable Serial Over LAN Baud Rate Minimum Privilege Required Click Apply Changes Click Advanced Settings to further configure BMC In the Serial Over LAN Configuration Advanced Settings window you may configure the following information Character Accumulate Interval Character Send Threshold Click Apply Changes Click Go Back to Serial Over LAN Configuration to return to the Serial Over LAN Configuration window Working with Remote Access Controller Additional Configuration for iDRAC To configure the IPv4 and IPv6 properties using the Additional Configuration tab 1 Click the Modular Enclosure System Server Module Main System Chassis Main System Remote Access object
85. ministrator Command Line Interface User s Guide documents the complete command line interface for Server Administrator The Integrated Dell Remote Access Controller User s Guide provides detailed information on configuring and using the iDRAC The Dell Chassis Management Controller User s Guide provides detailed information on installing configuring and using CMC Introduction 15 The Dell Online Diagnostics User s Guide provides complete information on installing and using Online Diagnostics on your system The Dell OpenManage Baseboard Management Controller Utilities User Guide provides additional information about using Server Administrator to configure and manage your system s BMC The Dell OpenManage Server Administrator Storage Management User s Guide is a comprehensive reference guide for configuring and managing local and remote storage attached to a system The Dell Remote Access Controller Racadm User s Guide provides information about using the racadm command line utility The Dell Remote Access Controller 5 User s Guide provides complete information about installing and configuring a DRAC 5 controller and using DRAC 5 to remotely access an inoperable system The Dell Update Packages User s Guide provides information about obtaining and using Dell Update Packages as part of your system update strategy The Dell OpenManage Server Update Utility User s Guide provides information about obtaining and using the Server
86. n ESXi authentication transactions with Server Administrator are also direct interactions with the vmwate hostd process To make sure that authentication works efficiently for your site perform basic tasks such as setting up users groups permissions and roles configuring user attributes adding your own certificates and determining whether you want to use SSL K NOTE On systems running VMware ESXi Server 5 0 operating system to login to Server Administrator all users require Administrator privileges For information on assigning roles see the VMware documentation Encryption Server Administrator is accessed over a secure HTTPS connection using secure socket layer SSL technology to ensure and protect the identity of the system being managed Java Secure Socket Extension JSSE is used by supported Microsoft Windows Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems to protect the user credentials and other sensitive data that is transmitted over the socket connection when a user accesses the Server Administrator home page Assigning User Privileges To ensure critical system component security assign user privileges to all Dell OpenManage software users before installing Dell OpenManage software New users can log in to Dell OpenManage software using their operating system user privileges A CAUTION To protect access to your critical system components assign a password to every user account that can
87. n The available monitored components include K Batteries Fans Hardware Log Intrusion Memory Network Power Management Power Supplies Processors Temperatures Voltages NOTE Batteries are supported only on Dell PowerEdge x9xx and XxOx systems Power supplies is not available on Dell PowerEdge 1900 system Power management is supported on limited Dell PowerEdge xx0x systems Power Supply Monitoring and Power Monitoring features are available only for systems that have two or more redundant hot swappable power supplies installed These features are unavailable for permanently installed non redundant power supplies that lack power management circuitry NOTE If the QLogic OLE2460 4Gb Single Port Fibre Channel HBA QLogic QLE2462 4Gb Dual Port Fibre Channel HBA Qlogic QLE2562 Dual Port FC8 Adapter or Qlogic QLE2560 Single Port FC8 Adapter cards are installed on yx2x systems the System Components FRU screen is not displayed Server Administrator Services 77 e View information about the main system chassis attributes such as the Host Name iDRAC version Lifecycle Controller version Chassis Model Chassis Lock Chassis Service Tag Express Service Code and Chassis Asset Tag The Express Service Code ESC attribute is a 11 digit numeric only conversion of the Dell system Service Tag You can key in this attribute into a telephone while calling Dell Technical Support for auto call routing e View detailed informati
88. n the remote access device Set platform event filter alerts You can view BMC iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system The reporting and configuration of BMC iDRAC and DRAC can also be managed using the omreport omconfig chassis remoteaccess CLI command In addition the Server Administrator Instrumentation Service allows you to manage the Platform Event Filters PEF parameters and alert destinations K NOTE You can view BMC data on Dell PowerEdge x9xx systems only Viewing Basic Information You can view basic information about the BMC IDRAC IPv4 Address and DRAC You can also reset the Remote access controller settings to their default values To do this K NOTE You must be logged in with Administrator privileges to reset the BMC settings Click the Modular Enclosure System Server Module Main System Chassis Main System Remote Access The Remote Access page displays the following base information of the system s BMC Remote Access Device e Device type e IPMI Version e System GUID e Number of Possible Active Sessions Working with Remote Access Controller 97 e Number of Current Active Sessions e LAN Enabled SOL Enabled e MAC Address IPv4 Address e IP Address Source e IP Address e IP Subnet e IP Gateway IPv6 Address e IP Address Source IPv6 Address 1 e Default Gateway e Pv6 Address 2 e Link Local Address e DNS Address S
89. nctionality Clicking an underlined item creates a new data area in the action window that contains a greater level of detail For example clicking Main System Chassis Main System under the Health subcategory of the Properties action tab lists the health status of all the components contained in the Main System Chassis Main System object that are monitored for health status NOTE Administrator or Power User privileges are required to view most of the system tree objects system components action tabs and data area features that are configurable Additionally only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab Server Administrator User Interface Differences Across Modular and Non Modular Systems Table 3 2 lists the availability of Server Administrator features across modular and non modular systems A tick mark indicates availability while a cross mark indicates non availability of the feature Table 3 2 Server Administrator User Interface Differences Across Modular and Non Modular Systems Features Modular System Non Modular System Batteries xx0x system onwards Power Supplies Fans Hardware Performance ooo Intrusion Memory Network 56 l Using Server Administrator Table 3 2 Server Administrator User Interface Differences Across Modular and Non Modular Systems E xx0x system
90. nd hardware groups that Server Administrator discovers on your system and your user privilege level 60 l Using Server Administrator Using the Preferences Home Page The left hand pane of the Preferences home page where the system tree is displayed on the Server Administrator home page displays all available configuration options in the system tree window The available Preferences home page configuration options are e General Settings e Server Administrator You can view the Preferences tab after you log in to manage a remote system This tab is also available when you log in to manage the Server Administrator Web server or manage the local system Like the Server Administrator home page the Preferences home page has three main areas The global navigation bar provides links to general services Click Home to return to the Server Administrator home page The left hand pane of the Preferences home page where the system tree is displayed on the Server Administrator home page displays the preference categories for the managed system or the Server Administrator Web server e The action window displays the available settings and preferences for the managed system or the Server Administrator Web Server Figure 3 4 shows a sample Preferences home page layout Using Server Administrator 61 Figure 3 4 Sample Preferences Home Page Managed System Protermeces Node Costiguraten SMP Configuration Node Configu
91. ng Windows 50 51 C certificate management X 509 64 chassis 74 chassis intrusion 80 command line interface CLI 65 components of home page action window 56 data area 56 58 navigation bar 55 system tree 55 configuring SNMP Agent 25 for Red Hat Enterprise Linux 30 32 33 for Windows 27 29 configuring BMC users 101 configuring firewalls for Red Hat Enterprise Linux 41 configuring SNMP Agent 25 27 30 32 33 connectors manage 88 creating users Red Hat Enterprise Linux 22 Index 127 creating users Red Hat Enterprise Linux 21 22 current manage 78 D data area of home page 56 58 disabling users for Windows 25 documentation related 15 E enabling SNMP by remote hosts 27 encryption 20 Server Administrator 20 Express Service Code 76 F fans manage 78 firewalls configuring for Red Hat Enterprise Linux 41 firmware manage 79 G gauge indicator home page 58 128 Index H help using 58 home page components 55 58 gauge indicator 58 preferences 59 server 14 status indicator 56 system tree objects 69 task button 57 underlined item 58 home page managing configuration options 91 general settings 91 Server Administrator preferences 92 user preferences 91 Web server 91 home page Server Administrator 51 installing server 10 instrumentation server 11 instrumentation service 67 intrusion manage
92. nges to save changes 8 Click Back to Remote Access User Window to go back to the Remote Access Users window K NOTE Six additional user entries are configurable when DRAC is installed This results in a total of 16 users The same username and password rules apply to BMC iDRAC and RAC users When DRAC iDRACS6 is installed all the 16 users entries are allocated to DRAC Setting Platform Event Filter Alerts To configure the most relevant BMC features such as Platform Event Filter PEF parameters and alert destinations using Server Administrator Instrumentation Service 1 Click the System object 2 Click the Alert Management tab 3 Click Platform Events The Platform Events window allows you to take individual action on specific platform events You can select those events for which you want to take shutdown actions and generate alerts for selected actions You can also send alerts to specific IP address destinations of your choice 104 K 4 NOTE You must be logged in with Administrator privileges to configure the BMC PEF Alerts NOTE The Enable Platform Event Filters Alerts setting disables or enables PEF alert generation It is independent of the individual platform event alert settings NOTE System Power Probe Warning and System Power Probe Failure are not supported on Dell PowerEdge systems without PMBus support although Server Administrator allows you to configure them Working with Remote Access Control
93. ns logouts systems management software initialization shutdowns initiated by systems management software and records the last time the log was cleared The size of the command log file can be specified as per your requirement To access the Command log click System click the Logs tab and click Command Information displayed in the Command log includes e The date and time that the command was invoked e The user that is currently logged in to the Server Administrator home page or the CLI e Adescription of the command and its related values NOTE The log history may be required for future troubleshooting and diagnostic purposes Therefore it is recommended that you save the log files 110 Server Administrator Logs Setting Alert Actions Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems When you set alert actions for an event you can specify the action to display an alert on the server To perform this action Server Administrator sends a message to dev console If the Server Administrator system is running an X Window System you do not see that message by default To see the alert message on a Red Hat Enterprise Linux system when the X Window System is running you must start xconsole or xterm C before the event occurs To see the alert message on a SUSE Linux Enterprise Server system when the X Window System is running you must start xterm
94. ntegrated management services Server Administrator is the sole installation on the system being managed and is accessible both locally and remotely from the Server Administrator home page Remotely monitored systems may be accessed through dial in LAN or wireless connections Server Administrator ensures the security of its management connections through role based access control RBAC authentication and secure socket layer SSL encryption Introduction 9 Installation You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD The DVD provides a setup program to install upgrade and uninstall Server Administrator managed system and management station software components Additionally you can install Server Administrator on multiple systems through an unattended installation across a network The Dell OpenManage installer provides installation scripts and RPM packages to install and uninstall Dell OpenManage Server Administrator and other managed system software components on your managed system For more information see the Dell OpenManage Server Administrator Installation Guide and the Dell OpenManage Management Station Software Installation Guide at support dell com manuals K NOTE When you install the open source packages from the Dell Systems Management Tools and Documentation DVD the corresponding license files are automatically copied to the system When you remove these packages
95. o adapter and other miscellaneous functions 78 Server Administrator Services such as system messages The BIOS object action window can have the following tabs depending on the user s group privileges Properties and Setup Properties Subtab Information Under the Properties tab you can view BIOS information Setup Subtab BIOS Under the Setup tab you can set the state for each BIOS setup object You can modify the state of many BIOS setup features including but not limited to the Serial Port Hard Disk Drive Sequence User Accessible USB Ports CPU Virtualization Technology CPU HyperThreading AC Power Recovery Mode Embedded SATA Controller System Profile Console Redirection and Console Redirection Failsafe Baud Rate You can also configure internal USB device optical drive controller settings automatic system recovery ASR Watchdog Timer embedded hypervisor and additional LAN network ports on motherboard information You can also view the Trusted Platform Module TPM and Trusted Cryptographic Module TCM settings Depending on your specific system configuration additional setup items may be displayed However some BIOS setup options may be shown on the F2 BIOS Setup screen that are not accessible in Server Administrator For yx2x systems the configurable BIOS features are grouped as specific categories The categories include System Information Memory Settings System Profile Settings Unified Extensible Firm
96. on about the field replaceable units FRUs installed in your system under the System Components FRU subtab e Enable or disable the managed system s front panel buttons namely Power button and Non Masking Interrupt NMI button if present on the system Also select the managed system s LCD Security Access level The managed system s LCD information can be selected from the drop down menu You can also enable Indication of Remote KVM session from the Front Panel subtab Batteries Click the Batteries object to view information about your system s installed batteries Batteries maintain the time and date when your system is turned off The battery saves the system s BIOS setup configuration which allows the system to reboot efficiently The Batteries object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Information Under the Properties tab you can view the current readings and status of your system s batteries Alert Management Under the Alert Management tab you can configure the alerts that you want to take effect in case of a battery warning or critical failure event BIOS Click the BIOS object to manage key features of your system s BIOS Your system s BIOS contains programs stored on a flash memory chipset that control communications between the microprocessor and peripheral devices such as the keyboard and the vide
97. ons 2 8 k 2 Bean Get e doce Sk sn 2 A 91 General Settings 91 Server Administrator 92 5 Working With Remote Access Controller 93 Overview 0 00000022 eae 93 Viewing Basic Information 95 Configuring the Remote Access Device to Use a LAN Connection 0 4 96 Configuring the Remote Access Device to use a Serial PortConnection 99 Configuring the Remote Access Device to Use a Serial OverLANConnection 100 Additional ConfigurationforiDRAC 101 Configuring Remote Access Device Users 101 Setting Platform Event Filter Alerts 102 Setting Platform Event Alert Destinations 104 6 Server Administrator Logs 105 Overview 00000000 2a 105 Contents Integrated Features 105 Log Window Task Buttons 105 Server Administrator Logs 106 Hardware Log 02 106 Alert Log eiai p i ia a e E A ari 107 Command Log oea 108 7 Setting Alert Actions 109 Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems 109 Setting Alert Actions in Microsoft Windows Server 2003 and Windows Server 2008 110 Setting Alert Action Execute Application in Windows Server 2008 0 0 2 0000 eee eae 111 B
98. or failure value e View current SNMP trap alert thresholds and set the alert threshold levels for voltage sensors The selected traps are triggered if the system generates a corresponding event at the selected severity level Server Administrator Services 91 Software Click the Software object to view detailed version information about the managed system s essential software components such as the operating system and the systems management software The Software object action window has the following tab depending on the user s group privileges Properties Properties Subtab Summary Under the Properties tab you can view a summary of the monitored system s operating system and system management software Operating System Click the Operating System object to view basic information about your operating system The Operating System object action window has the following tab depending on the user s group privileges Properties Properties Subtab Information Under the Properties tab you can view basic information about your operating system Storage Server Administrator provides the Storage Management Service The Storage Management Service provides features for configuring storage devices In most cases the Storage Management Service is installed using Typical Setup The Storage Management Service is available on Microsoft Windows Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems When t
99. ou can also use the Configure Destination option to select a destination IPv4 or IPv6 address where an alert for a platform event is to be sent NOTE Server Administrator does not display the scope ID of the IPv6 address in its graphical user interface View current SNMP trap alert thresholds and set the alert threshold levels for instrumented system components The selected traps are triggered if the system generates a corresponding event at the selected severity level K NOTE Alert actions for all potential system component sensors are listed on the Alert Actions window even if they are not present on your system Setting alert actions for system component sensors that are not present on your system has no effect Session Management Subtabs Session Under the Session Management tab you can View session information for current users that have logged in to Server Administrator Terminate user sessions K NOTE Only users with administrative privileges can view the Session Management page and terminate session s of logged in users Server Administrator Services 75 Main System Chassis Main System Click the Main System Chassis Main System object to manage your system s essential hardware and software components The available components are e Batteries e BIOS e Fans e Firmware e Hardware Performance e Intrusion e Memory e Network e Ports e Power Management e Power Supplies e Processors e Remote Access
100. ource e Preferred DNS Server e Alternate DNS Server K NOTE You can view IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 address properties under Additional Configuration in the Remote Access tab Configuring the Remote Access Device to Use a LAN Connection To configure the remote access device for communication over a LAN connection 1 Click the Modular Enclosure System Server Module gt Main System Chassis Main System Remote Access object 2 Click the Configuration tab 98 Working with Remote Access Controller 3 Click LAN The LAN Configuration window appears K NOTE BMC iDRAC management traffic does not function properly if the LAN on motherboard LOM is teamed with any network adapter add in cards 4 Configure the following NIC configuration details Enable NIC this option is available on Dell PowerEdge x9xx systems and when DRAC is installed Select this option for NIC teaming In Dell PowerEdge x9xx systems you can team NICs for added redundancy K NOTE Your DRAC contains an integrated 10BASE T 100BASE T Ethernet NIC and supports TCP IP The NIC has a default address of 192 168 20 1 and a default gateway of 192 168 20 1 K NOTE If your DRAC is configured to the same IP address as another NIC on the same network an IP address conflict occurs The DRAC stops responding to network commands until the IP address is changed on the DRAC The DRAC must be reset even if the IP addre
101. owing tabs depending on the user s group privileges Properties Configuration and Users Properties Subtab Information Under the Properties tab you can view general information on the remote access device You can also view the attributes of the IPv4 and IPv6 addresses Click Reset to Defaults to reset all the attributes to their system default values Configuration Subtabs LAN Serial Port Serial Over LAN Additional Configuration Under the Configuration tab when BMC iDRAC is configured you can configure the BMC iDRAC on a LAN serial port for BMC iDRAC and BMC iDRAC on a serial over LAN connection K NOTE The Additional configuration tab is available only on systems with iDRAC Under the Configuration tab when DRAC is configured you can configure network properties K NOTE The Enable NIC NIC Selection and Encryption Key fields are displayed only on Dell PowerEdge x9xx systems Under the Additional Configuration tab you can either enable or disable IPv4 IPv6 properties K NOTE Enabling disabling IPv4 IPv6 is possible only in a dual stack environment where both the IPv4 and IPv6 stacks are loaded 88 Server Administrator Services Users Subtab Users Under the Users tab you can modify the remote access user configuration You can add configure and view information about Remote Access Controller users K NOTE On Dell PowerEdge x9xx systems Ten user IDs are displayed If a DRAC card is in
102. perText Transfer Protocol Secure HTTPS e Common Information Model CIM e Simple Network Management Protocol SNMP If your system supports SNMP you must install and enable the service on your operating system If SNMP services are available on your operating system the Server Administrator installation program installs the supporting agents for SNMP HTTPS is supported on all operating systems Support for CIM and SNMP is operating system dependent and in some cases operating system version dependent For information on SNMP security concerns see the Dell OpenManage Server Administrator readme file packaged with the Server Administrator application or at support dell com manuals You must apply updates from your operating system s master SNMP agents to ensure that Dell s SNMP subagents are secure Availability on Supported Operating Systems On supported Microsoft Windows operating systems Server Administrator supports two systems management standards CIM WMI Windows Management Instrumentation and SNMP while on supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems Server Administrator supports the SNMP systems management standard Introduction 13 Server Administrator adds considerable security to these systems management standards All attributes set operations for example changing the value of an asset tag must be performed with Dell OpenManage IT Assistant while logged in with the re
103. pms to the Server Administrator Instrumentation Service When you select Fans from the device tree details appear in the data area in the right hand pane of the Server Administrator home page The Fans object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtab Fan Probes Under the Properties tab you can e View the current readings for your system s fan probes and configure minimum and maximum values for fan probe warning threshold K NOTE Some fan probe fields differ according to the type of firmware your system has BMC or ESM Some threshold values are not editable on BMC based systems e Select fan control options Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that a fan returns a warning or failure value 80 Server Administrator Services e View current SNMP trap alert thresholds and set the alert threshold levels for fans The selected traps are triggered if the system generates a corresponding event at the selected severity level Firmware Click the Firmware object to manage your system firmware Firmware consists of programs or data that have been written to ROM Firmware can boot and operate a device Each controller contains firmware that helps provide the controller s functional
104. preferences Perform the following steps to set up your user preferences 1 Click Preferences on the global navigation bar The Preferences home page appears 2 Click General Settings 3 To add a preselected e mail recipient type the e mail address of your designated service contact in the Mail To field and click Apply Changes K NOTE Click Email in any window to send an e mail message with an attached HTML file of the window to the designated e mail address K NOTE The Web Server URL is not retained if you restart OpenManage Server Administrator service or the system where Server Administrator is installed Use the omconfig command to re enter the URL Perform the following steps to set up your secure port system preferences 1 Click Preferences on the global navigation bar The Preferences home page appears Click General Settings and the Web Server tab In the Server Preferences window set options as necessary e The Session Timeout feature can set a limit on the amount of time that a Server Administrator session can remain active Select the Enable radio button to allow Server Administrator to time out if there is no user interaction for a specified number of minutes Users whose session times out must log in again to continue Select the Disable radio button to disable the Server Administrator session timeout feature Using Server Administrator 63 The HTTPS Port field specifies the secure port for Serve
105. prise Server Authentication 21 VMware ESX Server 4 X Authentication 21 Contents VMware ESXi Server 5 X Authentication 22 Encryption 2 0 000 eee eee 22 Assigning User Privileges 22 Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems 23 Editing Server Administrator User Privileges on Linux Operating Systems 25 Creating Server Administrator Users for VMware ESX 4 X ESXi 4 X and ESXi5 X 26 Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems 27 Configuring the SNMP Agent 27 Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems 29 Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux 32 Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server 35 Configuring the SNMP Agent on Systems Running Supported VMware ESX 4 X Operating Systems to Proxy VMware MIBs 39 Configuring the SNMP Agent on Systems Running Supported VMware ESXi 4 X and ESXi 5 X Operating Systems 41 Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server 42 3 Using Server Administrator 45 Starting Your Server Administrator Se
106. quired authority Table 1 1 shows the systems management standards that are available for each supported operating system Table 1 1 Systems Management Standards Availability Operating System SNMP CIM Windows Server 2008 family and Available from the operating Always installed Windows Server 2003 family system installation media Red Hat Enterprise Linux Available in the net snmp Unavailable package from the operating system installation media SUSE Linux Enterprise Server Available in the net snmp Unavailable package from the operating system installation media VMware ESX Available in the net snmp Available package installed by the operating system VMware ESXi SNMP trap support available Available NOTE While ESXi supports SNMP traps it does not support hardware inventory through SNMP Citrix XenServer 6 0 Available in the net snmp Unavailable package from the operating system installation media Server Administrator Home Page The Server Administrator home page provides easy to set up and easy to use web browser based system management tasks from the managed system or from a remote host through a LAN dial up service or wireless network When the Dell Systems Management Server Administrator Connection Service DSM SA Connection Service is installed and configured on the managed system you can 14 Introduction perform remote management functions from any system that has a supported Web b
107. r Administrator The default secure port for Server Administrator is 1311 K NOTE Changing the port number to an invalid or in use port number might prevent other applications or browsers from accessing Server Administrator on the managed system See the Dell OpenManage Installation and Security User s Guide for the list of default ports e The IP Address to Bind to field specifies the IP address es for the managed system that Server Administrator binds to when starting a session Select the All radio button to bind to all IP addresses applicable for your system Select the Specific radio button to bind to a specific IP address K NOTE Changing the IP Address to Bind to value to a value other than All may prevent other applications or browsers from accessing Server Administrator on the managed system e The Mail To field specifies the e mail IDs to which you want to send e mails about updates by default You can configure multiple e mail IDs and use a comma to separate each one The SMTP Server name and DNS Suffix for SMTP Server fields specify your company or organization s Simple Mail Transfer Protocol SMTP and domain name server DNS suffix To enable Server Administrator to send e mails you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields K NOTE For security reasons your company or organization might not allow e mails to be sent through the SMTP
108. r the following Network Interface Cards NICs Converged Network Adapters CNAs and Fibre Channels FCs Brocade 10Gb CNA BR1020 BR1741M k Emulex Single Port FC16 HBA Emulex Dual Port FC16 HBA Qlogic QLE2460 Single port FC4 Adapter Qlogic QLE2462 Dual port FC4 Adapter Brocade BR815 Single Port FC8 Adapter Brocade BR825 Dual Port FC8 Adapter Qlogic QLE2562 Dual Port FC8 Adapter Emulex LPe 12002 Dual Port FC8 Adapter Qlogic QME2572 Dual Port FC8 Mezz Emulex Lpe 1205 M Dual Port FC8 Mezz Qlogic QLE2560 Single Port FC8 Adapter Emulex LPe 12000 Single Port FC8 Adapter Broadcom 57810 Dual Port 1OGbE KR Blade Converged Mezzanine Card Broadcom 57810 Dual Port 10Gb Base T Broadcom 57810 Dual Port 10GbE SFP Qlogic QME8252 K Mezz Qlogic P3 Dual port 10Gb SFP DA Deprecated support for the following operating systems RedHat Enterprise Linux 5 SP7 32 bit and 64 bit RedHat Enterprise Linux 6 SP1 64 bit VMware ESXi 5 0 Introduction For a list of platforms operating systems and browsers support added and deprecated see the Dell Systems Software Support Matrix Version 7 1 at support dell com manuals Software Systems Management Dell OpenManage Releases See the Server Administrator context sensitive online help for more information on features introduced in this release Systems Management Standards Availability Dell OpenManage Server Administrator supports the following major systems management protocols e Hy
109. ration m C Managed System Preferences When you log in to a remote system the Preferences home page defaults to the Node Configuration window under the Preferences tab Click the Server Administrator object to enable or disable access to users with User or Power User privileges Depending on the user s group privileges the Server Administrator object action window may have the Preferences tab Under the Preferences tab you can e Enable or disable access to users with User or Power User privileges Configure the Command Log Size Configure SNMP Server Administrator Web Server Preferences When you log in to manage the Server Administrator Web server the Preferences home page defaults to the User Preferences window under the Preferences tab Due to the separation of the Server Administrator Web server from the managed system the following options are displayed when you log in to the Server Administrator Web server using the Manage Web Server link e Web Server Preferences X 509 Certificate Management 62 l Using Server Administrator For more information on accessing these features see Server Administrator Services Dell Systems Management Server Administration Connection Service and Security Setup Setting User and System Preferences You set user and secure port system preferences from the Preferences home page K NOTE You must be logged in with Administrator privileges to set or reset user or system
110. rity Setup on page 60 for instructions on setting up your system preferences K NOTE Servers running on XenServer 6 0 can be managed using Command Line Interface CLI or a central web server installed on a separate machine Logging In and Out OpenManage Server Administrator provides three types of logins These are e Server Administrator Local System e Server Administrator Managed System e Central Web Server Server Administrator Local System Login This login is available only if you install the Server Instrumentation and Server Administrator Web Server components on the local system This option is unavailable for servers running on XenServer 6 0 To log in to Server Administrator on a local system 1 Type your preassigned Username and Password in the appropriate fields on the Systems Management Log in window If you are accessing Server Administrator from a defined domain you must also specify the correct Domain name 2 Select the Active Directory Login check box to log in using Microsoft Active Directory See Using the Active Directory Login on page 50 Using Server Administrator 47 3 Click Submit To end your Server Administrator session click Log Out located in the upper right corner of each Server Administrator home page K NOTE For information about Configuring Active Directory on Systems using CLI see the Dell OpenManage Management Station Software Installation Guide Server Administrator Managed Syste
111. rowser and connection Additionally the Server Administrator home page provides extensive context sensitive online help Other Documents You May Need In addition to this guide you can access the following guides available at support dell com manuals On the Manuals page click Software Systems Management Click the appropriate product link on the right side to access the documents The Dell Systems Software Support Matrix provides information about the various Dell systems the operating systems supported by these systems and the Dell OpenManage components that can be installed on these systems The Dell OpenManage Server Administrator Installation Guide contains instructions to help you install Dell OpenManage Server Administrator The Dell OpenManage Management Station Software Installation Guide contains instructions to help you install Dell OpenManage management station software The Dell OpenManage Server Administrator SNMP Reference Guide documents the Simple Network Management Protocol SNMP management information base MIB The Dell OpenManage Server Administrator CIM Reference Guide documents the Common Information Model CIM provider an extension of the standard management object format MOF file The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed in your Server Administrator home page Alert log or on your operating system s event viewer The Dell OpenManage Server Ad
112. rver Administrator home page K NOTE When you launch Server Administrator using either Mozilla Firefox version 3 0 and 3 5 or Microsoft Internet Explorer version 7 0 or 8 0 an intermediate warning page may appear displaying the problem with security certificate To ensure system security it is recommended that you generate a new X 509 certificate reuse an existing X 509 certificate or import a root certificate or certificate chain from a Certification Authority CA To avoid encountering such warning messages about the certificate the certificate used must be from a trusted CA For more information on X 509 Certificate Management see X 509 Certificate Management To ensure system security it is recommended that you import a root certificate or certificate chain from a Certification Authority CA See the VMware documentation for details NOTE If the certificate authority on the managed system is valid and if the Server Administrator web server still reports an untrusted certificate error you can still make the managed system s CA as trusted by using the certutil exe file See your operating system documentation for details on accessing this exe file On supported Windows operating systems you can also use the certificates snap in option to import certificates Using the Active Directory Login You should select the Active Directory Login check box to log in using the Dell Extended Schema Solution in Active Directory This sol
113. s Server Administrator uses the SNMP services provided by the Windows SNMP agent You can configure the SNMP agent to change the community name enable Set operations and send traps to a management station To configure your SNMP agent for proper interaction with management applications such as IT Assistant perform the procedures described in the following sections K NOTE See your operating system documentation for additional details on SNMP configuration Enabling SNMP Access By Remote Hosts Windows Server 2003 by default does not accept SNMP packets from remote hosts For systems running Windows Server 2003 you must configure the SNMP service to accept SNMP packets from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts To enable a system running the Windows Server 2003 operating system to receive SNMP packets from a remote host perform the following steps 1 Open the Computer Management window 2 Expand the Computer Management icon in the window if necessary 3 Expand the Services and Applications icon and click Services 4 Scroll down the list of services until you find SNMP Service right click SNMP Service and then click Properties The SNMP Service Properties window appears 5 Click the Security tab 6 Select Accept SNMP packets from any host or add the remote host to the Accept SNMP packets from these hosts list Setup and Administration 29 Changing th
114. s Configure the following IPv6 Properties IP Address Source IP Address Prefix Length Default Gateway DNS Address Source Preferred DNS Server Alternate DNS Server K NOTE You can configure the IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 properties under Additional Configuration Click Apply Changes Working with Remote Access Controller Configuring the Remote Access Device to use a Serial Port Connection To configure the BMC for communication over a serial port connection 1 Click the Modular Enclosure System Server Module gt Main System Chassis Main System Remote Access 2 Click the Configuration tab 3 Click Serial Port The Serial Port Configuration window appears 4 Configure the following details Connection Mode Setting Baud Rate Flow Control Channel Privilege Level Limit 5 Click Apply Changes 6 Click Terminal Mode Settings In the Terminal Mode Settings window you can configure terminal mode settings for the serial port Terminal mode is used for Intelligent Platform Interface Management IPMI messaging over the serial port using printable ASCII characters Terminal mode also supports a limited number of text commands to support legacy text based environments This environment is designed so that a simple terminal or terminal emulator can be used 7 Specify the following customizations to increase compatibility with existing ter
115. s expected on some operating systems K NOTE The full path to both the cmd exe file and your script file should be specified K NOTE Microsoft Windows 2003 is not supported on yx2x systems Setting Alert Action Execute Application in Windows Server 2008 For security reasons Windows Server 2008 is configured to not allow interactive services When a service is installed as an interactive service on Windows Server 2008 the operating system logs an error message to the Windows System log about the service being marked as an interactive service When you use Server Administrator to configure Alert Actions for an event you can specify the action to execute an application In order for interactive applications to execute properly for an Alert Action the Dell Systems Management Server Administrator DSM SA Data Manager service must be configured as an interactive service Examples of interactive applications are applications with a Graphical User Interface GUI or that prompt the user for input in some way such as the pause command in a batch file When Server Administrator is installed on Microsoft Windows Server 2008 the DSM SA Data Manager service is installed as a non interactive service which means that it is configured to not be allowed to interact with the desktop by default This means that interactive applications are not executed properly when executed for an Alert Action If an interactive application is executed for an Alert A
116. s line replacing 127 0 0 1 with the remote host IP address When edited the new line should read rocommunity public IP_address K NOTE You can enable SNMP access from multiple specific remote hosts by adding a rocommunity directive for each remote host 3 To enable SNMP configuration changes restart the SNMP agent by typing etc init d snmpd restart To enable SNMP access from all remote hosts to a system running Server Administrator edit the SNMP agent configuration file ete snmp snmpd conf and perform the following steps 1 Find the line that reads rocommunity public 127 0 0 1 2 Edit this line by deleting 127 0 0 1 When edited the new line should read rocommunity public 3 To enable SNMP configuration changes restart the SNMP agent by typing etc init d snmpd restart Changing the SNMP Community Name Configuring the SNMP community name determines which management stations are able to manage your system through SNMP The SNMP community name used by management applications must match the SNMP community name configured on the Server Administrator system so the management applications can retrieve the management information from Server Administrator Setup and Administration 37 To change the default SNMP community name used for retrieving management information from a system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Find
117. server to outside accounts e The Command Log Size field specifies the largest file size in MB for the command log file K NOTE This field appears only when you log in to manage the Server Administrator Web Server e The Support Link field specifies the URL for the business entity that provides support for your managed system e The Custom Delimiter field specifies the character used to separate the data fields in the files created using the Export button The character is the default delimiter Other options are and Using Server Administrator e The SSL Encryption field specifies the encryption levels for the secured HTTPS sessions The available encryption levels include Auto Negotiate and 128 bit or higher e Auto Negotiate Allows connection from browser with any encryption strength The browser auto negotiates with the Server Administrator web server and uses the highest available encryption level for the session Legacy browsers with weaker encryption can connect to the Server Administrator e 128 bit or higher Allows connections from browsers with 128 bit or higher encryption strength One of the following cipher suites is applicable based on the browser for any established sessions SSL_RSA_WITH_RC4_128 SHA SSL_RSA_WITH_RC4_128 MDS SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA TLS_DHE_RSA_WITH_AES_128 CBC_SHA SSL_RSA_WITH_3DES_EDE_CBC_SHA TLS_RSA_WITH_AES_128_CBC_SHA TLS_DHE_DSS_WITH_AES_128
118. ss conflict is resolved by changing the IP address of the other NIC K NOTE Changing the IP address of the DRAC causes the DRAC to reset If SNMP polls the DRAC before it initializes a temperature warning is logged because the correct temperature is not transmitted until the DRAC is initialized NIC Selection K NOTE NIC Selection cannot be configured on modular systems K NOTE The NIC Selection option is available only on yx1x systems and earlier Primary and Failover Network options For yx2x systems the Primary Network options for Remote Management iDRAC7 NIC are LOM1 LOM2 LOM3 LOM4 and Dedicated The Failover Network options are LOM1 LOM2 LOM3 LOM4 All LOMs and None The dedicated option is available when the iDRAC7 Enterprise License is present and valid K NOTE The number of LOMs varies based on the system or hardware configuration Enable IPMI Over LAN Working with Remote Access Controller 99 100 IP Address Source IP Address Subnet Mask Gateway Address Channel Privilege Level Limit New Encryption Key This option is available on Dell PowerEdge x9xx systems Configure the following optional VLAN configuration details K NOTE VLAN configuration is not applicable for systems with iDRAC Enable VLAN ID VLANID Priority Configure the following IPv4 Properties IP Address Source IP Address Subnet Mask Gateway Addres
119. ssion 45 LoggingInandQut 45 Contents Server Administrator Local System Login 45 Server Administrator Managed System Login 46 Central Web ServerLogin 47 Single Sign On oaaae 48 Configuring Security Settings on Systems Running a Supported Microsoft Windows Operating System 50 The Server Administrator Home Page 51 Server Administrator User Interface Differences Across Modular and Non Modular Systems 54 Global Navigation Bar 55 Systemree ais 3 3 et A Dee Se 55 ActionWindow 56 Using the OnlineHelp 58 Using the Preferences Home Page 59 Managed System Preferences 60 Server Administrator Web Server Preferences ieri ihies ee Aero i ha oe 60 Server Administrator Web Server Action Tabs Bcd aha ead Boe be Ge Sa 64 Using the Server Administrator Command Line Int rlace 4 3 senso deka eek areas 4 65 4 Server Administrator Services 67 Overview ni 2 3 4 ce Pk Oe Ate baa ee Be 67 Managing Your System 68 Managing System Server Module Tree Objects 68 Server Administrator Home Page System Tree Objects eo ee a ead be ee 69 Contents Unsupported Features in OpenManage Server Administrator 5 69 ModularEnclosure 70 System ServerModule 71 Managing Preferences Home Page Configuration Opti
120. stalled sixteen user IDs are displayed Serial Over LAN Payload column is displayed Removable Flash Media Click the Removable Flash Media object to view the health and redundancy status of the Internal SD Modules and vFlash media The Removable Flash Media action window has the Properties tab Properties Subtab Information Under the Properties tab you can view information about the Removable Flash Media and Internal SD Modules This includes details about the Connector Name its state and storage size Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can e View current alert actions settings and set the alert actions that you want to be performed in the event that the removable flash media probe returns a warning or failure value e View current SNMP trap alert thresholds and set the alert threshold levels for removable flash media probes The selected traps are triggered if the system generates a corresponding event at the selected severity level Alert management is common for Internal SD modules and vFlash Configuring alert actions SNMP PEF for either the SD modules or vF lash automatically configures it for the other Server Administrator Services 89 Slots Click the Slots object to manage the connectors or sockets on your system board that accept printed circuit boards such as expansion cards The Slots object action window has a Properties tab Properties Subtab In
121. strator with User group privileges Creating Users With Power User Privileges 1 Run the following command from the command line useradd d lt home directory gt g root lt username gt K NOTE Set root as the primary group 2 Type passwd lt username gt and press lt Enter gt When prompted enter a password for the new user K NOTE Assign a password to every user account that can access Server Administrator to protect access to your critical system components The new user can now log in to Server Administrator with Power User group privileges 24 l Setup and Administration Editing Server Administrator User Privileges on Linux Operating Systems K NOTE Log in as root or an equivalent user to perform these procedures 1 Open the omarolemap file located at opt dell srvadmin etc omarolemap 2 Add the following in the file lt User_Name gt Tab lt Host_Name gt Tab lt Rights gt Table 2 4 lists the legend for adding the role definition to the omarolemap file Table 2 4 Legend for adding the role definition in OpenManage Server Administrator lt User_Name gt lt Host_Name gt lt Rights gt User Name Host Name Administrator Group Name Domain User Wildcard Wildcard User Tab t tab character Table 2 5 lists the examples for adding the role definition to the omarolemap file Table 2 5 Examples for adding the role definition in OpenManage Server Administr
122. system management solution for systems equipped with the Dell Remote Access Controller DRAC or Baseboard Management Controller BMC Integrated Dell Remote Access Controller DRAC solution The Remote Access Controller provides remote access to an inoperable system allowing you to get the system up and running as quickly as possible The Remote Access Controller also provides an alert notification when a system is down and allows you to remotely restart the system Additionally the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen Logs Server Administrator displays logs of commands issued to or by the system monitored hardware events and system alerts You can view logs on the home page print or save them as reports and send them by e mail to a designated service contact What s New in this Release The highlights of this release of OpenManage Server Administrator are e Added support for the following operating systems Red Hat Enterprise Linux 5 8 32 bit and 64 bit Red Hat Enterprise Linux 6 2 64 bit VMware ESXi 5 0 Update 1 e Added support for the Mozilla Firefox 10 11 and 12 browsers e Added support for the following systems PowerEdge M820 PowerEdge T420 Introduction 11 12 PowerEdge T320 Added support for PowerEdge OEM Ready server models that allow reseller custom branding For more information see dell com oem Added support fo
123. t created Click the Member of tab Click Add Select the appropriate group and click Add Click OK and then click OK again New users can log in to Dell OpenManage software with the user privileges for their assigned group and domain oo N OOO A Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems Administrator access privileges are assigned to the user logged in as root To create users with User and Power User privileges perform the following steps K NOTE You must be logged in as root or an equivalent user to perform these procedures K NOTE You must have the useradd utility installed on your system to perform these procedures Setup and Administration 23 Creating Users K NOTE For information about creating users and user groups see your operating system documentation Creating Users With User Privileges 1 Run the following command from the command line useradd d lt home directory gt g lt group gt lt username gt where lt group gt is not root K NOTE If lt group gt does not exist create it by using the groupadd command 2 Type passwd lt username gt and press lt Enter gt 3 When prompted enter a password for the new user K NOTE Assign a password to every user account that can access Server Administrator to protect access to your critical system components The new user can now log in to Server Admini
124. te Access Controller 5 User s Guide for more information on using DRAC 5 K NOTE See the ntegrated Dell Remote Access Controller User s Guide for detailed information on configuring and using the iDRAC Table 5 1 lists the GUI field names and the applicable system when Server Administrator is installed on the system Table 5 1 System Availability for the following GUI Field Names GUI Field Name Applicable System Modular Enclosure Modular System Server Modules Modular System Main System Modular System System Non Modular System Main System Chassis Non Modular System See the Dell Systems Software Support Matrix available at support dell com for more information on the systems support for remote access devices Server Administrator allows remote in band access to event logs power control and sensor status information and provides the ability to configure the BMC ADRAC To manage BMC ADRAC and DRAC through the Server Administrator graphical user interface click the Remote Access object which is a subcomponent of the Main System Chassis Main System group 96 Working with Remote Access Controller You can perform the following tasks e View basic information e Configure the remote access device on a LAN connection e Configure the remote access device on a serial over LAN connection e Configure the remote access device on a serial port connection e Configure additional remote access device properties e Configure users o
125. the line that reads rocommunity public 127 0 0 1 2 Edit this line by replacing public with the new SNMP community name When edited the new line should read rocommunity community_name 127 0 0 1 3 To enable SNMP configuration changes restart the SNMP agent by typing etc init d snmpd restart Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant To enable remote shutdown of a system from IT Assistant SNMP Set operations must be enabled K NOTE Rebooting of your system for change management functionality does not require SNMP Set operations To enable SNMP Set operations on a system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd conf and perform the following steps 1 Find the line that reads rocommunity public 127 0 0 1 2 Edit this line by replacing rocommunity with rwcommunity When edited the new line should read rweommunity public 127 0 0 1 3 To enable SNMP configuration changes restart the SNMP agent by typing etc init d snmpd restart 38 Setup and Administration Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters One or more trap destinations must be configured on the system running Server Administrator for SN
126. to BIOS to effect the shutdown or reboot behavior the feature may not work properly If this occurs you must manually reboot the system The watchdog timer can be set to a maximum of 720 seconds Server Administrator Services 73 Shutdown Subtabs Remote Shutdown Thermal Shutdown Web Server Shutdown Under the Shutdown tab you can Logs Configure the operating system shutdown and remote shutdown options Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value NOTE A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold A thermal shutdown does not occur when the temperature reported by the sensor goes below the temperature threshold Shut down the DSM SA Connection Service Web server NOTE Server Administrator is still available using the command line interface CLI when the DSM SA Connection Service is shut down The CLI functions do not require the DSM SA Connection Service to be running Subtabs Hardware Alert Command Under the Logs tab you can 74 View the Embedded System Management ESM log or the System Event Log SEL for a list of all events related to your system s hardware components The status indicator icon next to the log name changes from normal status J to noncritical status when the log file reaches 80 percent capacity On Dell PowerEdge x9xx
127. to be incorporated in an overall security scheme for your network Red Hat Enterprise Linux and SUSE Linux Enterprise Server Authentication For supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems Server Administrator uses various authentication methods based on the Pluggable Authentication Modules PAM library Users can log in to Server Administrator either locally or remotely using different account management protocols such as LDAP NIS Kerberos and Winbind VMware ESX Server 4 X Authentication VMware ESX Server uses the Pluggable Authentication Modules PAM structure for authentication when users access the ESX Server host The PAM configuration for VMware services is located at etc pam d vmwate authd which stores paths to authentication modules The default installation of ESX Server uses etc passwd authentication just as Linux does but you can configure ESX Server to use another distributed authentication mechanism K NOTE On systems running VMware ESX Server 4 x operating system to login to Server Administrator all users require Administrator privileges For information on assigning roles see the VMware documentation Setup and Administration 21 VMware ESXi Server 5 X Authentication ESXi Server authenticates users accessing ESXi hosts using the vSphere VI Client or Software Development Kit SDK The default installation of ESXi uses a local password database for authenticatio
128. ution enables you to provide access to Server Administrator allowing you to add control Server Administrator users and privileges to existing users in your Active Directory software For more information see Using Microsoft Active Directory in the Dell OpenManage Installation and Security User s Guide Single Sign On The Single Sign On option in Windows operating systems enables all logged in users to bypass the login page and access the Server Administrator Web application by clicking the Dell OpenManage Server Administrator icon on your desktop NOTE For more information on Single Sign On see the Knowledge Base article at support microsoft com default aspx scid kb en us Q258063 50 l Using Server Administrator For local machine access you must have an account on the machine with the appropriate privileges User Power User or Administrator Other users are authenticated against the Microsoft Active Directory To launch Server Administrator using Single Sign On authentication against Microsoft Active Directory the following parameters must also be passed in authType ntlm amp application plugin name where plugin name omsa ita etc For example https localhost 1311 authType ntlm amp application omsa To launch Server Administrator using Single Sign On authentication against the local machine user accounts the following parameters must also be passed in authType ntlm amp application plugin name amp loca
129. ver Administrator allowing you to add control Server Administrator users and privileges to existing users in your Active Directory software For more information see Using Microsoft Active Directory in the Dell OpenManage Server Administrator Installation Guide available at support dell com manuals 14 What actions do I follow while performing Kerberos authentication and trying to login from Web Server For authentication the contents of the files etc pam d openwsman and etc pam d sfcb on the managed node must be replaced with For 32 bit auth required pam_stack so service system auth auth required lib security pam_nologin so account required pam_stack so service system auth For 64 bit auth required pam_stack so service system auth auth required lib64 security pam_nologin so account required pam_stack so service system auth 126 Frequently Asked Questions Index A about server 9 action window of home page 56 administer Server Administrator 17 alert 73 81 84 85 88 89 alert actions Red Hat Enterprise Linux 116 alert messages BMC 112 assign user privileges 20 authentication for Red Hat Enterprise Linux 19 for Windows 19 Server Administrator 19 single sign on 8 50 B Bind IP address 92 BIOS manage 76 BMC 85 93 about 93 alert messages 112 configuring users 101 filter alerts 102 viewing basic details 95 working with 93 BMC manage 85 browser setti
130. w Clicking an action tab displays all available user options as a list of subcategories Clicking an object on the system server module tree opens that component s action window displaying the available action tabs The data area defaults to a preselected subcategory of the first action tab for the selected object The preselected subcategory is usually the first option For example clicking the Main System Chassis Main System object opens an action window in which the Properties action tab and Health subcategory are displayed in the window s data area Data Area The data area is located below the action tabs on the right side of the home page The data area is where you perform tasks or view details about system components The content of the window depends on the system tree object and action tab that are currently selected For example when you select BIOS from the system tree the Properties tab is selected by default and the version information for the system BIOS appears in the data area The data area of the action window contains many common features including status indicators task buttons underlined items and gauge indicators The Server Administrator user interface displays the date in the lt mm dd yyyy gt format System Server Module Component Status Indicators The icons that appear next to component names show the status of that component as of the latest page refresh Table 3 3 System Server Module Component St
131. ware Interface UEFI Boot Settings Network Interface Controller cards One Time Boot and Slot Disablement For example On the System BIOS Settings page when you click the Memory Settings link the features pertaining to the system memory appear You can view or modify the settings by navigating to the respective categories You can set a BIOS Setup password on the BIOS Setup System Security page You must enter the password to enable and modify the BIOS settings Else the BIOS settings appear in a read only mode You must restart the system after setting the password Server Administrator Services 79 When pending values from the previous session exist or the inband configuration is disabled from an out of band interface Server Administrator does not allow BIOS Setup configuration K NOTE The NIC configuration information within the Server Administrator BIOS setup may be inaccurate for embedded NICs Using the BIOS setup screen to enable or disable NICs might produce unexpected results It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing lt F2 gt while a system is booting K NOTE The BIOS Setup tab for your system only displays the BIOS features that are supported on your system Fans Click the Fans object to manage your system fans Server Administrator monitors the status of each system fan by measuring fan rpms Fan probes report r
132. y determining the operations that can be executed by persons in particular roles Each user is assigned one or more roles and each role is assigned one or more user privileges that are permitted to users in that role With RBAC security administration corresponds closely to an organization s structure User Privileges Server Administrator grants different access rights based on the user s assigned group privileges The four user levels are User Power User Administrator and Elevated Administrator e Users can view most information e Power Users can set warning threshold values and configure which alert actions are to be performed when a warning or failure event occurs e Administrators can configure and perform shutdown actions configure Auto Recovery actions in case a system has a non responsive operating system and clear hardware event and command logs Administrators can also configure the system to send e mails e Elevated Administrators can view and manage information Setup and Administration 19 Server Administrator grants read only access to users logged in with User privileges read and write access to users logged in with Power User privileges and read write and administrator access to users logged in with Administrator and Elevated Administrator privileges See Table 2 1 Table 2 1 User Privileges User Privileges Access Type View Manage User Yes No Power User Yes Yes Administrator Yes
133. ystems running supported Microsoft Windows operating systems the Windows SNMP Service must be restarted On systems running supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems Server Administrator services must be restarted by running the srvadmin services sh restart command 94 Server Administrator Services Working With Remote Access Controller K NOTE Baseboard Management Controller BMC is supported on Dell PowerEdge x9xx systems and the Integrated Dell Remote Access Controller iDRAC is supported on Dell PowerEdge xx0x and xx1x systems Overview This chapter provides information on accessing and using the remote access features of BMC iDRAC and DRAC The Dell systems baseboard management controller BMC Integrated Dell Remote Access Controller IDRAC monitors the system for critical events by communicating with various sensors on the system board and sends alerts and log events when certain parameters exceed their preset thresholds The BMC iDRAC supports the industry standard Intelligent Platform Management Interface IPMI specification enabling you to configure monitor and recover systems remotely The DRAC is a systems management hardware and software solution designed to provide remote management capabilities crashed system recovery and power control functions for Dell systems By communicating with the system s baseboard management controller BMC Integrated Dell Remot

Dell OpenManage Server Administrator Version 7.1 User's Manual

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