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Dell OpenManage Server Administrator Version 7.0 Installation Manual

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1. Mount the DVD if required When you have mounted the DVD navigate to lt OM DVD mount point gt SYSMGMT srvadmin linux The installation script and RPM folder are available under the Linux directory Express Install Use the provided shell script to perform the express installation on supported Linux and VMware ESX operating systems K NOTE On the Red Hat Enterprise Linux 5 x operating system DVDs are auto mounted with the noexec mount option This option does not allow you to run any executable from the DVD Manually mount the DVD and then run executables 1 Login as root to the system running the supported operating system where you want to install the managed system components 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive 3 Mount the DVD if required Navigate to lt OM DVD mount point gt SYSMGMT srvadmin linux supportscripts directory Run the srvadmin install sh shell script as follows which performs an express installation sh srvadmin install sh express Or sh srvadmin install sh x 78 Installing Managed System Software on Supported Linux and VMware ESX The setup program installs the following managed system software features Server Administrator Web Server Server Instrumentation e Storage Management e Remote Access Controller Remote enablement is not installed and Server Administrator services do not start automatically NOTE The 32 b
2. The Dell OpenManage Server Administrator User s Guide describes the installation and use of Server Administrator The Dell OpenManage Server Administrator SNMP Reference Guide documents the SNMP management information base MIB The Dell OpenManage Server Administrator CIM Reference Guide documents the Common Information Model CIM provider which is an extension of the standard management object format MOF file This guide explains the supported classes of management objects The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed on the Server Administrator home page Alert log or on your operating system s event viewer This guide explains the text severity and cause of each alert message that the Server Administrator displays The Dell OpenManage Server Administrator Command Line Interface Guide documents the complete command line interface for Server Administrator including an explanation of CLI commands to view system status access logs create reports configure various component parameters and set critical thresholds The Dell OpenManage IT Assistant User s Guide has information about installing configuring and using the IT Assistant The Dell Remote Access Controller 5 User s Guide provides complete information about installing and configuring a DRAC 5 controller and using DRAC 5 to remotely access an inoperable system The Integrated Dell Remote Access Controll
3. For 64 bit Windows operating systems the Snap in installer is located under lt DVD drive gt SYSMGMT ManagementStation support OMActiveDirectory SnapiIn64 K NOTE You must install the Administrator Pack on each management station that is managing the new Active Directory objects For more information on installing the Administrator Pack see Opening the Active Directory Users and Computers Snap In If you do not install the Administrator Pack you cannot view the new object in the container K NOTE For more information about the Active Directory Users and Computers snap in see your Microsoft documentation Opening the Active Directory Users and Computers Snap In To open the Active Directory Users and Computers snap in perform the following steps 1 If you are on the domain controller click Start Admin Tools Active Directory Users and Computers If you are not on the domain controller you must have the appropriate Microsoft administrator pack installed on your local system To install this administrator pack click Start Run type MMC and press lt Enter gt The Microsoft Management Console MMC window appears Click File in the Console 1 window Click Add Remove Snap in Click Add Select the Active Directory Users and Computers snap in and click Add Click Close and click OK ao oo fF Ww N 116 Using Microsoft Active Directory Adding Users and Privileges to Active Directory The Dell extended
4. Installing Managed System Software on Supported Linux and VMware ESX Log in as root to the system running the supported operating system where you want to install the managed system components Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive Mount the DVD if required Navigate to lt OM DVD mount point gt SYSMGMT srvadmin linux supportscripts Execute the script with the sh srvadmin install sh command and accept the terms of the end user license agreement Executing the command displays a list of component options If any of the components are already installed then those components are listed separately with a check mark next to them The Server Administrator installation options are displayed Press lt c gt to copy lt i gt to install lt r gt to reset and start over or lt q gt to quit If you press lt c gt you are prompted to enter the absolute destination path When the installation is complete the script has an option for starting the services Press lt y gt to start the services or lt Enter gt to exit 83 Using the Install Script To Run in the Silent Mode Perform the following steps for a silent installation using the srvadmin install sh shell script 1 Log onas root to the system running the supported operating system where you want to install the managed system components 2 Insert the Dell Systems Management Tools and Documentation DVD into the DVD
5. Table 1 1 Managed System Software Components Component What is installed Deployment scenario Systems on which to be installed Server Web based Install only if you want to Any system Administrator systems remotely monitor the For example Web Server management managed system You need laptops desktops functionality that not have physical access to or Dell enables you to the managed system PowerEdge manage systems systems locally or remotely Server Server Install to use your system Supported Dell Instrumentation Administrator as the managed system PowerEdge CLI and Installing Server systems For a list Instrumentation Instrumentation and the of supported Dell Service Server Administrator PowerEdge Web Server installs Server systems see the Administrator You can use Dell Systems Server Administrator to Software Support monitor configure and Matrix at manage your system support dell com NOTE If you choose to support edocs install only Server software Instrumentation omswrels without selecting Remote Enablement you must also install the Server Administrator Web Server 10 Introduction Table 1 1 Managed System Software Components continued Component What is installed Deployment scenario Systems on which to be installed Storage Server Install to implement Only those Management Administrator hardware RAID solutions systems on which Storage and configure the storage you have installed Management components attac
6. You can configure the SNMP agent to change the community name enable set operations and send traps to a management station To configure your SNMP agent for proper interaction with management applications such as IT Assistant perform the procedures described in the Dell OpenManage Server Administrator User s Guide at support dell com manuals Secure Port Server and Security Setup This section contains the following topics e Setting User and Server Preferences e X 509 Certificate Management 26 Preinstallation Setup Setting User and Server Preferences You can set user and secure port server preferences for Server Administrator and IT Assistant from the respective Preferences web page Click General Settings and click either the User tab or Web Server tab K NOTE You must be logged in with administrator privileges to set or reset user or server preferences To set up your user preferences 1 Click Preferences on the global navigation bar The Preferences home page is displayed 2 Click General Settings 3 To add a preselected e mail recipient type the e mail address of your designated service contact in the Mail To field and click Apply Changes 4 NOTE Clicking Email in any window sends an e mail message with an attached HTML file of the window to the designated e mail address 4 To change the home page appearance select an alternative value in the skin or scheme fields and click Apply Changes To set
7. rpm RemoteEnablement lt arch gt rpm Server Administrator services do not start automatically K NOTE Ensure that you install Server Instrumentation or Remote Enablement before installing Remote Access Controller or Storage Management K NOTE If you choose to install the Remote Enablement feature ensure that you install the dependent RPMs before installing this feature For more information on installing dependent RPMs see Dependent RPMs for Remote Enablement 81 Installing Managed System Software on Supported Linux and VMware ESX 5 Start the Server Administrator services after the installation by using the command sh srvadmin services start K NOTE You can install Server Administrator on any system that meets operating system dependencies However after installation certain Server Administrator services may not be started on unsupported systems NOTE When Dell OpenManage Server Administrator is installed on a system dependency issues related to RPMs may occur To resolve these issues install the missing RPMs from SYSMGMT srvadmin linux RPMS supportRPMS opensource components If the RPMs are not available in this directory install these RPMs from the operating system media If not available on the media search for these RPMs on the Internet Using the Shell Script to Perform the Custom Installation You can run the Server Administrator Custom Install script in an interactive mode The basic usa
8. 21 The MUI Pack is a set of language specific resource files that can be added to the English version of a supported Windows operating system Dell OpenManage 7 0 installer supports only six languages English German Spanish French Simplified Chinese and Japanese K NOTE When MUI is set to non Unicode languages like Simplified Chinese set the system locale to Simplified Chinese This enables the prerequisite checker messages to be displayed This is because any non Unicode application runs only when the system locale also called Language for non Unicode Programs on XP is set to match the application s language Viewing Localized Versions of the Web Based Interface To view the localized versions of the web interface on Windows in the Control Panel select Regional and Language Options System Requirements Dell OpenManage Server Administrator must be installed on each system to be managed You can manage each system running Server Administrator locally or remotely through a supported web browser Managed System Requirements e One of the supported operating system and web browser e Minimum of 2 GB of RAM e Minimum of 512 MB of free hard drive space e Administrator rights e TCP IP connection on the managed system and the remote system to facilitate remote system management For e One of the supported systems management protocol standards For more information see Supported Systems Management Protocol Standards e
9. To configure the envelope size for WinRM 1 Open a command prompt 2 Typewinrm g winrm config 3 Check the value of the MaxEnvelopeSizekb attribute If the value is less than 4608 type the following command winrm s winrm config MaxEnvelopeSizekb 4608 4 Set the value of MaxTimeoutms to 3 minutes winrm s winrm config MaxTimeoutms 180000 On WinRM version 2 0 enable the compatibility mode for WinRM version 2 0 to use port 443 WinRM version 2 0 uses port 5986 by default To enable the compatibility mode type the following command winrm s winrm config Service EnableCompatibilityHttpsListener true Preinstallation Setup 35 Dependent RPMs for Remote Enablement If you choose to install the Remote Enablement feature you have to install certain dependent RPMs and configure these RPMs before installing the feature Install the following RPMs e libempiCppImpl0 libwsmanl e openwsman server sblim sfcb e sblim sfcc The dependent RPMs are available on the Dell Systems Management Tools and Documentation DVD at srvadmin linux RPMS supportRPMS opensoutce components lt OS gt lt arch gt K NOTE On supported SLES and Red Hat Enterprise Linux operating systems it is recommended that you install the above RPMs from the operating system media if available Installing Dependent RPMs To install the dependent RPMs not available on the operating system media 1 Ensure that Pegasus RPMs are un
10. Altiris is a trademark of Altiris Inc Server Administrator includes software developed by the Apache Software Foundation apache org Server Administrator utilizes the OverLIB JavaScript library Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 03 Contents 1 Introduction 9 Dell OpenManage Systems Management Software 9 Security Features 13 Other Documents You Might Need 13 Getting Technical Assistance 15 2 Preinstallation Setup 17 Prerequisite Checker 17 Installation Requirements 21 Supported Operating Systems and Web Browsers 21 Multilingual User Interface Support 21 Viewing Localized Versions of the Web Based Interface 22 System Requirements 22 Digital Certificates 24 Enabling Windows Installer Logging Service 25 Microsoft Active Directory 26 Configuring the SNMP Agent 26 Secure Port Server and Security Setup 26 Setting User and Server Preferences 27 X 509 Certificate Management 29 Remote Enablement Requirements 29 Contents Installing WinRM oaaae aaa aaa 30 Certificate Authority Signed Self Signed Certific
11. Services 129 session timeout 27 setup express 23 Simple Network Management Protocol 23 snap in 115 SNMP 23 26 agent 26 net snmp 76 ucd snmp 76 SSL 108 SSL encryption 13 standard action 59 Storage Management Service 129 SysMgmt msi 125 systems management protocol 23 Index 163 T TCP IP 22 time out 13 tools ISV 52 U unattended installation 51 unattended uninstallation 66 universal groups 118 update packages 15 user ID 13 utilities schema extender utility 109 110 WwW Web certificates 29 Windows Installer Engine 53 Installer Service 60 Windows Management Instrumentation 23 WMI 23 X X 509 certificate 26 164 Index
12. To extend the schema in Active Directory install the latest Dell received unique OIDs unique name extensions and unique linked attribute IDs for the new attributes and classes in the directory service from the Dell Systems Management Tools and Documentation DVD Dell extension is dell Dell base OID is 1 2 840 113556 1 8000 1280 Dell LinkID range is 12070 to 12079 Using Microsoft Active Directory 101 Overview of the Active Directory Schema Extensions Dell created classes or groups of objects that can be configured by the user to meet their unique needs New classes in the schema include an Association a Product and a Privilege class An association object links the user or group to a given set of privileges and to systems Product Objects in your network This model gives an administrator control over the different combinations of user privilege and system or RAC device on the network without adding complexity Active Directory Object Overview For each of the systems that you want to integrate with Active Directory for authentication and authorization there must be at least one Association Object and one Product Object The Product Object represents the system The Association Object links it with users and privileges You can create as many Association Objects as you need Each Association Object can be linked to as many users groups of users and Product Objects as required The users and Product Objects can be from
13. 70 strvadmin Provide utilities for None Storage Y YoY Y sysfsutils interfacing with instrumentation sysfs file system Used by OpenManage storage management libraries srvadmin LSI utility libraries None Storage Y Y Y Y megalib for storage instrumentation management of of PERC 4 PERC 4 controllers controllers N A for 64 bit OMSA installation and VMware ESX sradmin fsa Adaptec utility None Storage ON NN library for instrumentation managing Adaptec Controllers stvadmin Common None Storage Y Y Y Y smcommon framework or management libraries for using Server GUI CLI for Administrator storage GUI CLI management stvadmin GUI plugins for stvadmin Storage YYY P smweb storage omcommon management management using Server Administrator GUI a Obsolete merged with srvadmin storage b Not applicable for OM 7 0 supplemental pack for Citrix Xen 6 0 156 Dell OpenManage Linux Installer Packages Table A 7 RAC Instrumentation SNMP Monitoring GUI and CLI Plugins RPM Description OM Dependant Required for OpenManage packages 63 6465 7 0 stvadmin RAC services to srvadmin DRAC 4 Y Y Y Y racsvc manage DRAC 4 omilcore instrumentation stvadmin RAC data populator srvadmin DRAC 4 O N NN rac4 for DRAC 4 omilcore instrumentation components srvadmin hapi and SNMP srvadmin deng monitoring srvadmin racsvc stvadmin Provides CLI tools srvadmin RAC CLI tools Y Y Y Y racadm4 for DRAC 4
14. 73 For example System A is running a kernel that is not supported by one of the Server Administrator precompiled device drivers System B is running the same kernel Perform the following steps to build a device driver on system A and copy the device driver to system B for use by Server Administrator 1 Ensure that the DKS prerequisites are met on system A 2 Start Server Administrator on system A Server Administrator builds a device driver for the kernel running on system A during startup 3 Type uname r on system A to determine the name of the running kernel 4 Copy any dedbas or dell_rbu files in the lib modules lt kerne gt kernel drivers firmware directory on system A to the var omsa dks lt kerne gt directory on system B where lt kerne gt is the kernel name returned by typing uname r in step 3 K NOTE The lib modules lt kernel gt kernel drivers firmware directory may contain one or more of the following files dedbas or dell_rbu K NOTE You may have to create the var omsa dks lt kernel gt directory on system B For example if the kernel name is 1 2 3 4smp you can create the directory by typing mkdir p var omsa dks 1 2 3 4smp 5 Start Server Administrator on system B Server Administrator detects that the device driver you copied to the vat omsa dks lt kerne gt directory supports the running kernel and uses that device driver K NOTE When you have uninstalled Server Administrator
15. Allows to set the default mail address for e mail s from OMSA GUL SMTP Server name and DNS Suffix for SMTP Server Specifies your organization s Simple Mail Transfer Protocol SMTP and Domain Name Server DNS suffix To enable Server Administrator to send e mails you must type the IP address and DNS suffix for the SMTP server for your organization in the appropriate fields K NOTE For security reasons your organization may not allow e mails to be sent through the SMTP server to outside accounts Command Log Size Specifies the largest file size in MB for the command log file Support Link Specifies the web address for the business entity that provides support for your managed system Custom Delimiter Specifies the character used to separate the data fields in the files created using the Export button The character is the default delimiter Other options are and Click Apply Changes Preinstallation Setup X 509 Certificate Management Web certificates are necessary to ensure that the identity and information exchanged with a remote system cannot be viewed or changed by others To ensure system security it is strongly recommended that you either generate a new X 509 certificate reuse an existing X 509 certificate or import a root certificate or certificate chain from a Certificate Authority CA Authorized CAs include Verisign Entrust and Thawte K NOTE You mus
16. Asked Questions 137 Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system gt Directory continued Name of RPM Description Other Server Administrator RPMs required SA WebServer Provides web access to manage the server srvadmin hapi Server Administrator Hardware Application Programming Interface This systems management package provides the device drivers and libraries needed by systems management software to access information about the hardware on supported systems stvadmin omilcore srvadmin iws Secure Port Server Systems Management Managed Node Web Server package srvadmin omilcore srvadmin deng srvadmin omacore and srvadmin jre srvadmin jre Server Administrator Sun Java Runtime Environment Systems management managed node Java runtime srvadmin omilcore srvadmin deng and srvadmin omacore srvadmin Provides the authentication files srvadmin omilcore omauth srvadmin Provides the common framework required by srvdamin omilcore omcommon Server Administrator stvadmin Server Administrator Web Server Install Core omilcore This is the core install package All Server Administrator Web Server RPMs require this RPM stvadmin Operating system specific WSMan client stvadmin wsmanclient package omcommon and stvadmin omauth 138 Frequently Asked Questions Table 9 3 Names of the Directories Under the sr
17. Digital Certificates All Server Administrator packages for Microsoft are digitally signed with a Dell certificate that helps guarantee the integrity of the installation packages If these packages are repackaged edited or manipulated in other ways the digital signature is invalidated This manipulation results in an unsupported installation package and the prerequisite checker does not allow you to install the software 24 Preinstallation Setup Enabling Windows Installer Logging Service Windows includes a registry activated logging service to help diagnose Windows Installer issues To enable this logging service during a silent install open the registry editor and create the following path and keys HKEY LOCAL MACHINE Software Policies Microsoft Window s Installer Reg SZ Logging Value voicewarmup The letters in the value field can be in any order Each letter turns on a different logging mode Each letter s actual function is as follows for MSI version 3 1 v Verbose output o Out of disk space message i Status message c Initial UI parameter e All error message w Non fatal warning a Startup of action r Action specific record m Out of memory or fatal exit information u User request p Terminal property Append to existing file Flush each line to the log _ Wildcard log all information except for the v option To include the v option specify v Once activated you can find t
18. IT Assistant object depending on what you have installed The New Object window is displayed Using Microsoft Active Directory 117 Type in a name for the new object Select the appropriate Privilege Object Click OK Right click the privilege object that you created and select Properties on ow A Click the appropriate Privileges tab and select the privileges that you want the user to have For more information see Table 8 2 and Table 8 8 Creating an Association Object The Association Object is derived from a Group and must contain a group Type The Association Scope specifies the Security Group Type for the Association Object When you create an Association Object you must choose the Association Scope that applies to the type of objects you intend to add Selecting Universal for example means that Association Objects are only available when the Active Directory Domain is functioning in Native Mode or above 1 In the Console Root MMC window right click a container 2 Select New Select a RAC Server Administrator or IT Assistant object depending on what you have installed The New Object window appears Type in a name for the new object Select Association Object Select the scope for the Association Object Click OK u oO ol A Adding Objects to an Association Object By using the Association Object Properties window you can associate users or user groups privilege objects systems R
19. OpenManage Software on VMware ESXi Installing Dell OpenManage Software on Citrix XenServer The Dell OpenManage Server Administrator is installed on Citrix XenServer using the Dell OpenManage Supplemental Pack The OpenManage Supplemental Pack for Citrix XenServer 6 0 can be installed in two ways e During the installation of XenServer Start the installation of XenServer as usual and follow the instructions on the screen One of the early questions during the installation process of XenServer is if you want to install any Supplemental Packs click Yes and continue with the installation process After the base XenServer image is installed 5 10 minutes depending on the speed of your system you are prompted to insert your Supplemental Pack CD Eject the XenServer installation CD from the optical drive insert the Dell OpenManage Supplemental Pack CD and click OK The message OpenManage Supplemental Pack was found is displayed To confirm installation click Use and click OK K NOTE If you have more than one Supplemental Pack either the Linux Supplemental Pack from Citrix or other third party applications you can install them in any order although it is recommended that you install the Dell OpenManage Supplemental Pack last d After completing the Dell OpenManage Supplemental Pack installation 2 5 minutes depending on the speed of your system you are prompted to install other Supplemental Packs If you do not want to
20. Services Server Administrator Web server daemon For systems that support DRAC 4 add RAC4 Tacsvc DRAC 4 Administrator daemon 142 Frequently Asked Questions What kernel modules are loaded when Server Administrator is started This is dependent on the type of systems instrumentation The following table displays the kernel modules loaded when Server Administrator is started Table 9 5 Kernel Modules Loaded When Server Administrator Services are Started Driver Name Description For a system with IPMI dell_rbu Dell BIOS Update Driver ipmi_devintf IPMI device driver ipmi_msghandler IPMI device driver ipmi_si IPMI device driver For systems running Red Hat Enterprise Linux version 5 or SUSE Linux Enterprise Server version 10 For a TVM system dedbas Dell Systems Management Base Driver dell_rbu Dell BIOS Update Driver For an ESM system dedbas Dell Systems Management Base Driver dell_rbu Dell BIOS Update Driver For support of Server Administrator Storage Systems mptctl Device driver for LSI RAID Frequently Asked Questions 143 144 Frequently Asked Questions Dell OpenManage Linux Installer Packages This appendix lists the Dell OpenManage Linux installer packages Table A 1 Meta RPMs RPM Description Dependant Required for OpenManage packages 63 64 65 70 stvadmin Meta package for All meta RPMs Peripheral NNN Y realssd instal
21. Using the Product GUID pp Unattended Uninstallation of Managed System Software 66 4 Installing Managed System Software on Supported Linux and VMware ESX 69 Software License Agreement n Server Administrator Device Drivers n Dynamic Kernel Support 72 OpenIPMI Device Driver 75 Degradation of Functionality When the Server Administrator Instrumentation Service is Started 75 Installing Managed System Software 76 Prerequisites for Installing Managed System Software 76 Installing Managed System Software Using Dell Provided Media 77 Server Administrator Custom Installation Utility 82 Managed System Software Installation Using Third Party Deployment Software 85 Uninstalling Managed System Software 85 Uninstalling Managed System Software Using the Uninstall Senpi 8 tow eee BA he hte tes tea aes 85 Uninstalling Managed System Software Using the RPM Command sve soe ee ed Seo Aes 85 Contents 5 5 Installing Managed System Software On Microsoft Windows Server 2008 Core and Microsoft Hyper V Server 87 Running Prerequisite Checker InCLIMode 87 Installing Managed System Software inCLIMode 88 Uninstalling Systems Management Software 88 6 Installing Dell OpenManage Software on VMware ESXi Troubleshooting Dae eee Rees eae tn fk dirs hee oe 89 UsingthevSphereCLl 89 Using the VMware v
22. backward link Link ID 12070 1 2 840 113556 1 8000 1280 1 1 2 2 FALSE Distinguished Name LDAPTYPE_DN 1 3 6 1 4 1 1466 115 121 1 12 dellAssociationMembers List of dellAssociationObjectMembers that belong to this Product This attribute is the backward link to the dellProductMembers Linked attribute Link ID 12071 1 2 840 113556 1 8000 1280 1 1 2 14 FALSE Distinguished Name LDAPTYPE_DN 1 3 6 1 4 1 1466 115 121 1 12 Table 8 11 Server Administrator Specific Attributes Added to the Active Directory Schema Attribute Name Description Assigned OID Syntax Object Single Identifier Valued dellOMSAIsReadOnlyUser TRUE if the User has Read Only rights in Server Administrator 1 2 840 113556 1 8000 1280 1 2 2 1 TRUE Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 dellOMSAIsReadWriteUser TRUE if the User has Read Write rights in Server Administrator 1 2 840 113556 1 8000 1280 1 2 2 2 TRUE Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 114 Using Microsoft Active Directory Table 8 11 Directory Schema continued Server Administrator Specific Attributes Added to the Active Attribute Name Description Assigned 01D Syntax Object Single Identifier Valued dellOMSAIsAdminUser 1 2 840 113556 1 8000 1280 1 2 2 3 TRUE TRUE if the User has Administrator Boolean LDAPTYPE_ BOOLEAN rights in Server Administrator 1 3 6 1 4 1 1466 115 121 1 7 Table 8
23. error message The CertificateThumbprint property must be empty when the SSL configuration will be shared with another service This error occurs when the Internet Information Server IIS is already installed and configured for HTTPS communication Details about coexistence of HS and WinRM is available at technet microsoft com en us library cc782312 aspx In this case use the following command to create a HTTPS Listener with the CertificateThumbprint empty winrm create winrm config Listener Address Transport HTTPS Hostname lt host_name gt CertificateThumbprint 122 Frequently Asked Questions What are the firewall related configuration that needs to be done for WinRM With firewall turned ON WinRM must be added to the firewall exclusion list to allow TCP port 443 for HTTPS traffic When launching the Dell OpenManage Install an error message may display stating a failure to load a specific library a denial of access or an initialization error An example of installation failure during Dell OpenManage Install is failed to load OMIL32 DLL What do I do This is most likely due to insufficient Component Object Model COM permissions on the system See the following article to remedy this situation support installshield com kb view asp articleid Q104986 The Dell OpenManage Install may also fail if a previous installation of Dell OpenManage systems management software or some other software product was un
24. install other supplemental packs click Skip and press lt Enter gt The XenServer is installed successfully NOTE When installing RPM packages to avoid warnings concerning the RPM GPG key import the key with a command similar to the following rpm import lt OM DVD mountpoint gt SYSMGMT srvadmin linux RPM GPG KEY Installing Dell OpenManage Software on Citrix XenServer 97 98 On a running system a Burn the Supplemental Pack ISO file to a CD DVD or download the ISO file to your server If you are downloading the ISO file mount it on a temporary directory as follows mount o loop lt openmanange supplemental pack filename gt iso mnt If you burned the ISO file to a CD DVD insert it in the optical drive and run mount dev cdrom mnt b Install the supplemental pack cd mnt install sh OR xe install supplemental pack lt openmanange supplemental pack filename gt iso NOTE If a previous version of OpenManage is already installed on the system then the command to upgrade it to version 7 0is install sh After the installation or upgrade of OpenManage execute the following post installation configuration script of Remote Enablement feature cd opt dell srvadmin etc autoconf cim component sh p 5986 c When the installation is complete unmount the ISO file or CD cd umount mnt CAUTION Removal of the Dell OpenManage Supplemental Pack or any Dell OpenManage RPMs is not
25. jre Runtime for omilcore Administrator web server GUI srvadmin Server srvadmin Server Aor 2 R E iws Administrator omilcore Administrator Web server and srvadmin GUI GUI package omcommon srvadmin jre openwsman client libwsman1 Dell OpenManage Linux Installer Packages 151 Table A 4 Server Administrator Web Server GUI for Local and Remote Management RPM Description Dependant Required for OpenManage packages 63 64 65 7 0 stvadmin Provides NA Server N N NN omauth authentication Administrator files for GUI GUI openwsma Openwsman None Server Y Y Y Y n client client libraries Administrator GUI to manage remote nodes using WSMAN libwsmanl Openwsman None Openwsman Y Y yoy libraries used support library by client and server components a Not applicable for OM 7 0 supplemental pack for Citrix Xen 6 0 b Should be installed from the OS media for RHEL6 and SLES11 Table A 5 Server Administrator Remote Enablement Standard Agent RPM Description 0M Required for OpenManage Dependarit 63 64 65 7 0 packages srvadmin WSMAN Client NA NA N NNN wsmanclient package that enables management of a remote system srvadmin ssa Enables management NA NA N NNN of the system from a remote system on which Server Administrator Web Server is installed using WS Man interfaces 152 Dell OpenManage Linux Installer Packages Table A 5 Server Administrator Remote Enablement Standard Agent conti
26. not support SSL encryption Session time out configuration in minutes through the web based interface Port configuration to allow Dell OpenManage systems management software to connect to a remote device through firewalls K NOTE For information about ports that the various Dell OpenManage systems management components use see the User Guide for that component For information about the Security Management see the Dell OpenManage Server Administrator User s Guide at support dell com manualls Other Documents You Might Need In addition to this guide you can access the following guides available on the Dell Systems Management Tools and Documentation DVD or at support dell com manuals On the Manuals page click Software Systems Management Click the appropriate product link on the right side to access the documents The Dell Unified Server Configurator User s Guide provides information on using the Unified Server Configurator The Dell Management Console User s Guide provides information about installing configuring and using Dell Management Console Introduction 13 14 The Dell Systems Build and Update Utility User s Guide provides information on using the Systems Build and Update Utility The Dell Systems Software Support Matrix provides information about the various Dell systems the operating systems supported by these systems and the Dell OpenManage components that can be installed on these systems
27. omilcore for DRAC 4 administration srvadmin RAC CLI and web srvadmin DRAC 4 OR N N N racdrsc4 plugin to Server omilcore management Administrator for stvadmin deng using Server DRAC 4 srvadmin Administrator omcommon GUI CLI srvadmin omacore srvadmin rac4 components srvadmin RAC Data populator srvadmin DRAC 5 UY N NN rac5 for DRAC 5 omilcore instrumentation components stvadmin hapi and SNMP srvadmin deng monitoring stvadmin Provides CLI tools srvadmin RAC CLI tools Y Y Y Y racadm5 for DRAC 5 omilcore for DRAC 5 administration stvadmin hapi Dell OpenManage Linux Installer Packages 157 Table A 7 RAC Instrumentation SNMP Monitoring GUI and CLI Plugins continued RPM Description OM Dependant Required for OpenManage packages 63 6 4 65 7 0 srvadmin RAC CLI and web srvadmin DRAC 5 OIN NN racdrsc5 plugin to Server omilcore management Administrator for srvadmin deng using Server DRAC 5 srvadmin Administrator omcommon GUI CLI srvadmin omacore srvadmin rac5 components stvadmin RAC data populator srvadmin iDRAC Of N NN idrac for DRAC omilcore instrumentation components srvadmin hapi and SNMP srvadmin deng monitoring stvadmin Provides CLI tools srvadmin RAC CLI tools Y Y Y Y idracadm for iDRAC omilcore for iDRAC administration srvadmin hapi srvadmin RAC CLl and web srvadmin iDRAC of NNN idracdrsc plugin to Server omilcore management Administrator for srvadmin deng using Server
28. omreg cfg file and attempt to uninstall again 132 Frequently Asked Questions Why am I getting a warning concerning the RPM package key during installation The RPM files are signed with a digital signature To avoid this warning you should mount the media or package and import the key using a command such as the following rpm import mnt dvdrom SYSMGMT srvadmin linux RPM GPG KEY What are the names of all the Dell OpenManage features under Red Hat Enterprise Linux or SUSE Linux Enterprise Server The following table lists the names of all Dell OpenManage features and their corresponding init script names under Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems Table 9 2 Dell OpenManage Features VMware ESX Red Hat Enterprise Linux and SUSE Linux Enterprise Server Feature Name in VMware ESX Red Hat Enterprise Linux and SUSE Linux Enterprise Server Managed System Services Feature Feature init Script Name DSM SA Device Drivers instsvedrv DSM SA Data Engine Service dataeng DSM SA Shared Service dsm_om_shrsve DSM SA Connection Service dsm_om_connsve DSM SM LSI Manager mptctl Integrated Dell Remote Access Controller None iDRAC Remote Access Controller DRAC 4 racsvc Remote Access Controller DRAC 5 None Frequently Asked Questions 133 What do the directories under srvadmin linux custom lt operating system gt contain The following table li
29. security SISA pam_unix so nullok use _authtok md5 shadow password sufficient lib security S ISA pam_krb5 so use authtok password sufficient lib security SISA pam winbind so use authtok password required lib security SISA pam_ deny so session required lib security ISA pam limits so session required lib security S ISA pam_ unix so session optional lib security ISA pam_krb5 so Preinstallation Setup 41 Winbind Configuration for openwsman and sfcb for SUSE Linux Enterprise Server Operating System Follow the instructions mentioned below to configure openwsman and sfcb on 32 bit OMI installation In case of a 64 bit installation replace lib with lib64 1 Back up the following files e etc pam d openwsman e etc pam d sfcb e etc pam d system auth e etc pam d common account 2 Replace the content of etc pam d openwsman and etc pam d sfcb with SPAM 1 0 auth include common auth auth required lib security pam nologin so account include common account 3 Replace the content of etc pam d common auth with auth required pam _env so auth sufficient pam_unix2 so debug auth sufficient pam winbind so use first pass debug 4 Replace the content of etc pam d common account with account sufficient pam_unix2 so account sufficient pam _winbind so Workaround for the Libssl Issue If the required library needed by openwsman is present on your system the autoconf_cim_component sh script tries to resolve the
30. see a warning message while uninstalling Server Administrator on Windows Server 2008 as the installer tries to remove the shortcut While uninstalling Server Administrator on Windows Server 2008 you might see a warning message as the installer tries to remove the shortcut Click OK to continue the uninstallation Where can I find the MSI log files By default the MSI log files are stored in the path defined by the ZTEMP environment variable I downloaded the Server Administrator files for Windows from the Dell Support website and copied it to my own media When I tried to launch the SysMgmt msi file it failed What is wrong MSI requires all installers to specify the MEDIAPACKAGEPATH property if the MSI file does not reside on the root of the DVD This property is set to SYSMGMT srvadmin windows SystemsManagement for the managed system software MSI package If you want to make your own DVD you must ensure that the DVD layout stays the same The SysMgmt msi file must be located in the SYSMGMT srvadmin windows SystemsManagement For more detailed information go to msdn microsoft com and search for MED IAPACKAGEPATH Property Does Dell OpenManage Install support Windows Advertised installation Frequently Asked Questions 125 No Dell OpenManage Install does not support Windows Advertised installation the process of automatically distributing a program to client computers for installation through the Windows group polic
31. that act as omilcore Administrator interfaces between srvadmin GUI CLI and back end and deng infrastructure GUI CLI Also srvadmin for software provides OM CLI omcommon updates using tools stvadmin ITA xmlsup libsmbios stvadmin Provides data NA Server N N N N omhip accessor for Administrator instrumentation GUI CLI stvadmin XML support srvadmin Server Y Y Y Y xmlsup library libxslt Administrator VMware GUI CLI ESX only libxslt provided by operating system vendors on other Linux distributions stvadmin XSLT support None Server Yo Ys Y Y libxslt library Administrator Applicable on GUI CLI VMware ESX only 150 Dell OpenManage Linux Installer Packages Table A 3 Packages needed for local management that are used by GUI and CLI components continued RPM Description 0M Required for OpenManage Dependant 63 64 65 70 packages srvadmin Change srvadmin Software Y Y Y Y cm Management omacore inventory amp NOTE Ona inventory updates using scripted collector Feeds ITA install software inventory srvadmin cm data to is installedon management 32bitoperating station systems only applications like If required on ITA a 64bit operating system manually install the same Table A 4 Server Administrator Web Server GUI for Local and Remote Management RPM Description Dependant Required for OpenManage packages 63 64 65 70 srvadmin Provides JAVA srvadmin Server Yoy OE
32. the time shown during installation or uninstallation by Windows Installer Services accurate No During installation or uninstallation the Windows Installer Service may display the time remaining for the current task to complete This is only an approximation by the Windows Installer Engine based on varying factors Can I launch my installation without running the prerequisite checker How do I do that Yes you can For example you can run the MSI of the managed system software directly from SYSMGMTT srvadmin Windows SystemsManagement In general it is not a good idea to bypass the prerequisite checker as there could be important information that you would not know otherwise 128 Frequently Asked Questions How do I know what version of systems management software is installed on the system Navigate to the Windows Control Panel and double click Add Remove Programs and select Dell OpenManage Server Administrator Select the link for support information Do I need to reboot the system after upgrading the Dell OpenManage Upgrade may require a reboot if the files to be upgraded are in use This is a typical Windows installer behavior It is recommended that you reboot the system when prompted Where can I see the Server Administrator features that are currently installed on my system Navigate to the Windows Control Panel and double click Add Remove Programs to view the Server Administrator features that are currently install
33. 12 IT Assistant Specific Attributes Added to the Active Directory Schema Attribute Name Description Assigned OID Syntax Object Single Identifier Valued dellItaIsReadWriteUser 1 2 840 113556 1 8000 1280 1 3 2 1 TRUE TRUE if the User has Read Write Boolean LDAPTYPE_BOOLEAN rights in IT Assistant 1 3 6 1 4 1 1466 115 121 1 7 dellItaIlsAdminUser 1 2 840 113556 1 8000 1280 1 3 2 2 TRUE TRUE if the User has Administrator Boolean LDAPTYPE_BOOLEAN rights in IT Assistant 1 3 6 1 4 1 1466 115 121 1 7 dellItalsReadOnlyUser 1 2 840 113556 1 8000 1280 1 3 2 3 TRUE TRUE if the User has Read Only rights in IT Assistant Boolean LDAPTYPE_ BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 Active Directory Users and Computers Snap In When you extend the schema in Active Directory you must also extend the Active Directory Users and Computers snap in so that the administrator can manage Products Users and User Groups Associations and Privileges You only need to extend the snap in once even if you have added more than one schema extension You must install the snap in on each system that you intend to use for managing these objects Using Microsoft Active Directory 115 Installing the Dell Extension to the Active Directory Users and Computers Snap In When you are installing your systems management software using the Dell Systems Management Tools and Documentation DVD you can install the Snap in by selecting the Active Directory Snap in option
34. AC devices and system or device groups K NOTE RAC users must use Universal Groups to span domains with their users or RAC objects You can add groups of Users and Products You can create Dell related groups in the same way that you created other groups 118 Using Microsoft Active Directory To add Users or User Groups 1 Right click the Association Object and select Properties 2 Select the Users tab and click Add 3 Type the User or User Group name or browse to select and click OK Click the Privilege Object tab to add the privilege object to the association that defines the user s or user group s privileges when authenticating to a system K NOTE You can add only one Privilege Object to an Association Object To add a privilege 1 Select the Privileges Object tab and click Add 2 Type the Privilege Object name or browse and click OK Click the Products tab to add one or more systems or devices to the association The associated objects specify the products connected to the network that are available for the defined users or user groups K NOTE You can add multiple systems or RAC devices to an Association Object To add Products 1 Select the Products tab and click Add 2 Type the system device or group name and click OK 3 In the Properties window click Apply and then OK Configuring Your Systems or Devices For instructions on configuring your Server Administrator or IT Assistant systems using CLI comm
35. Active Directory Users and Computers snap in allows you to add DRAC Server Administrator and IT Assistant users and privileges by creating RAC Association and Privilege objects To add an object perform the steps in the applicable subsection Creating a Product Object To create a Product Object EZ EZ NOTE Server Administrator and IT Assistant users must use Universal type Product Groups to span domains with their product objects NOTE When adding Universal type Product Groups from separate domains you have to create an Association object with Universal scope The default Association objects created by the Dell Schema Extender utility are domain Local Groups and do not work with Universal type Product Groups from other domains In the Console Root MMC window right click a container Select New Select a RAC Server Administrator or IT Assistant object depending on what you have installed The New Object window appears Type in a name for the new object This name must match the Active Directory product name as discussed in Configuring Active Directory Using CLI on Systems Running Server Administrator Select the appropriate Product Object Click OK Creating a Privilege Object Privilege Objects must be created in the same domain as the Association Object to which they are associated 1 2 3 In the Console Root MMC window right click a container Select New Select a RAC Server Administrator or
36. Dell OpenManage Server Administrator Version 7 0 Installation Guide Notes and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer VAN CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge and OpenManage are trademarks of Dell Inc Microsoft Windows Internet Explorer Active Directory and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Java is a registered trademark of Oracle and or its affiliates Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and other countries VMware is a registered trademark and VMware vSphere ESX Server and ESXi Server is a trademark of VMware Inc in the United States and or other jurisdictions Citrix Xen and XenServer are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries
37. Enterprise Install or Upgrade Not supported Linux 5 32 bit Red Hat Enterprise Upgrade Upgrade is supported Install or Upgrade Upgrade Linux 5 64 bit Red Hat Enterprise Linux 5 7 64 bit Red Hat Enterprise Linux 6 64 bit Red Hat Enterprise Linux 6 1 64 bit SUSE Linux Enterprise Server SLES 10 64 bit SUSE Linux Enterprise Server SLES 11 64 bit SUSE Enterprise Server SLES 11 SP 2 64 bit Linux Installing Managed System Software on Supported Linux and VMware ESX from N 1 N 2 and N 3 Not supported Not supported Not supported pgrade Upgrade is supported from N 1 N 2 and N 3 pgrade Upgrade is supported from N 1 N 2 and N 3 Not supported is supported from N 1 and N 2 Install Install Install Install or Upgrade Upgrade is supported from N 1 and N 2 Install or Upgrade Upgrade is supported from N 1 and N 2 Install 69 Table 4 1 Operating System Installation Matrix for Dell OpenManage continued Operating System OpenManage 32 bit Architecture OpenManage 64 bit Architecture Architecture ESX 4 0 U3 64 bit Install or Upgrade Not supported ESX 4 1 U2 64 bit Install or Upgrade Not supported ESXi 4 0 U3 64 bit Not supported Install ESXi 4 1 U2 64 bit Not supported Install ESXi 5 0 Not supported Install ESXi 5 0 P1 64 bit Not supported Install Patch Release ESXi500 201109001 K NOTE On a Dell OpenMan
38. Linux Operating Systems Follow the instructions mentioned below to configure openwsman and sfcb on 32 bit OMI installation In case of a 64 bit installation replace lib with lib64 1 Back up the following files e etc pam d openwsman e etc pam d sfcb e etc pam d system auth 2 Replace the content of etc pam d openwsman and etc pam d sfcb with auth required pam stack so service system auth auth required lib security pam_ nologin so account required pam stack so service system auth 3 Replace the content of etc pam d system auth with SPAM 1 0 This file is auto generated User changes will be destroyed the next time authconfig is run auth required lib security SISA pam_env so 40 Preinstallation Setup auth sufficient lib security ISA pam_ unix so likeauth nullok auth sufficient lib security ISA pam_krb5 so use first pass auth sufficient lib security SISA pam winbind so use first pass auth required lib security SISA pam_ deny so account required lib security ISA pam_unix so broken shadow account sufficient lib security S ISA pam succeed if so uid 100 quiet account default bad success ok user unknown ignore lib security S ISA pam_krb5 so account default bad success ok user unknown ignore lib security S ISA pam winbind so account required lib security SISA pam permit so password requisite lib security S ISA pam cracklib so retry 3 password sufficient lib
39. Monitor with a minimum screen resolution of 800 x 600 The recommended screen resolution is at least 1024 x 768 R Preinstallation Setup The Server Administrator Remote Access Controller service requires remote access controller RAC be installed on the managed system See the relevant Dell Remote Access Controller User s Guide for complete software and hardware requirements K NOTE The RAC software is installed as part of the Typical Setup installation option provided the managed system meets all of the RAC installation prerequisites The Server Administrator Storage Management Service requires Dell OpenManage Server Administrator be installed on the managed system See the Dell OpenManage Server Administrator Storage Management User s Guide for complete software and hardware requirements Microsoft Software Installer MSI version 3 1 or later K NOTE Dell OpenManage software detects the MSI version on your system If the version is lower than 3 1 the prerequisite checker prompts you to upgrade to MSI version 3 1 After upgrading the MSI to version 3 1 you may have to reboot the system to install other software applications such as Microsoft SQL Server Supported Systems Management Protocol Standards A supported systems management protocol must be installed on the managed system before installing your management station or managed system software On supported Windows and Linux operating systems Dell OpenManage softw
40. P Address of ESXi 5 0 host gt software vib install d var log vmware lt Dell OpenManage file gt Installing Dell OpenManage Software on VMware ESXi 5 Enter the root username and password of the ESXi host when prompted The command output displays a successful or a failed update In case of a failed update see Troubleshooting 6 Restart the ESXi host system When you run the command the following components are installed on your system e Server Administrator Instrumentation Service e Remote Enablement e Server Administrator Storage Management e Remote Access Controller You must install the Server Administrator Web Server separately on a management station For information on installing the Server Administrator Web Server see Installing Managed System Software on Microsoft Windows Operating Systems and Installing Managed System Software on Supported Linux and VMware ESX After installing Server Administrator you have to enable Server Administrator Services For information on enabling these services see Enabling Server Administrator Services on the Managed System Enabling Server Administrator Services on the Managed System The Server Administrator Web Server communicates with the VMware ESXi system through the Server Administrator Common Interface Model CIM provider The Server Administrator CIM provider is an Original equipment manufacturer OEM provider on the VMware ESXi system CIM OEM providers are disab
41. Server Administrator Products sys and sys2 sys and sys2 are in different domains You can use any existing Users or Groups that you have in Active Directory Figure 8 4 shows how to set up the Server Administrator Active Directory objects for this example 106 Using Microsoft Active Directory Figure 8 4 Setting up Server Administrator Active Directory Objects in Multiple Domains Domain 1 Domain 2 To set up the objects for this multiple domain scenario perform the following tasks 1 2 Ensure that the domain forest function is in Native mode Create two Association Objects AO and AO2 in any domain The figure shows the objects in Domain1 Create two Server Administrator Products sys and sys2 to represent the two systems sys is in Domain and sys2 is in Domain2 Create two Privilege Objects Priv and Priv2 in which Priv has all privileges Administrator and Priv2 has Login privileges Group sys2 into Groupl The group scope of Group must be Universal Using Microsoft Active Directory 107 Add Userl and User2 as Members in Association Object 1 AO1 Priv as Privilege Objects in AOL and both sys and Group as Products in AO Add User3 as a Member in Association Object 2 AO2 Priv2 as a Privilege object in AO2 and Group as a Product in AO2 Note that neither of the Association objects needs to be of Universal scope in this case Configuring Active Directory to Access Y
42. Service requires installation of systems management device drivers srvadmin Server Administrator Systems management srvadmin omilcore omacore managed mode core and CLI and srvadmin deng srvadmin Provides Common Framework required by srvadmin omilcore omcommon Server Administrator Frequently Asked Questions 139 Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system gt Directory continued Name of RPM Description Other Server Administrator RPMs required stvadmin Server Administrator Instrumentation Service srvadmin omilcore omhip Integration Layer Provides Instrumentation srvadmin deng CLI strvadmin hapi srvadmin isve and srvadmin omacore stvadmin Server Administrator Install Core This is omilcore the core install package that provides the tools necessary for the rest of the Systems management install packages All Server Administrator RPMs require this RPM srvadmin ssa Enables management of the system from a stvadmin omacore remote system on which Server Administrator srvadmin omhip Web Server is installed using WS Man and srvadmin isve interfaces stvadmin Package that checks the level of Dell stvadmin omilcore syscheck OpenManage support What are the additional components that can be installed on a system that already has Server Administrator installed There are a few additional components that can be installed on a system th
43. Sphere Management Assistant vMA 90 Enabling Server Administrator Services on the Managed System 91 Enabling CIM OEM Providers Using vSphere Client for VMware ESXi4 0 ESXi4 1 2 0 20 00 2 202008 92 Enabling CIM OEM Providers Using vSphere CLI for VMware ESXi 4 0 ESXi4 1 00 93 Enabling CIM OEM Providers Using vMA for VMware ESXi AO ESXi4 1 o o a 00 0 0 00000 93 Configuring the SNMP Agent on Systems Running VMware ESXi 94 Configuring Your System to Send Traps to a Management Station UsingthevSphereCLl 94 7 Installing Dell OpenManage Software on Citrix XenServer Contents DAE writes tee i OE oh Sede He 97 Post Installation Tasks naaa 99 8 Using Microsoft Active Directory 101 Controlling Access to YourNetwork 101 Active Directory Schema Extensions 101 Overview of the Active Directory Schema Extensions 102 Extending the Active Directory Schema 109 Using the Dell Schema Extender 110 Active Directory Users and Computers Snap In 115 Adding Users and Privileges to Active Directory 117 Configuring Your Systems or Devices 119 9 Frequently Asked Questions 121 Generales yesen Po HAA A oe ea oe Be 121 MicrosoftWindows 122 Red Hat Enterprise Linux or SUSE Linux Enterprise Server 130 A Dell OpenManage Linux Installer Packages 145 Contents Contents Introduction This guide provid
44. VMware support site at vmware com support Configuring Your System to Send Traps to a Management Station Using the vSphere CLI Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters One or more trap destinations must be configured on the system running Server Administrator to send SNMP traps to a management station Configure your ESXi system running Server Administrator to send traps to a management station 1 Install the VMware vSphere CLI 2 Open a command prompt on the system in which the vSphere CLI is installed 94 Installing Dell OpenManage Software on VMware ESXi 3 Navigate to the directory in which the vSphere CLI is installed The default location on Linux is usr bin and on Windows is C Program Files VMware V Mware vSphere CLI bin 4 Configure the SNMP setting using the following command vicfg snmp pl server lt server gt username lt username gt password lt password gt c lt community gt t lt hostname gt 162 lt community gt where lt server gt is the hostname or IP address of the ESXi system lt username gt is a user on the ESXi system lt password gt is the password of the ESXi user lt community gt is the SNMP community name and lt hostname gt is the hostname or IP address of the management station K NOTE If you do not specify a user name and password you are prompted to specify the same 5 Enable SNMP using the
45. WinRM Creating a Certificate 1 oo N OOo FP WwW bM Download the IIS Resource Kit from microsoft com downloads details aspx FamilyID 56fc92ee a7 la 4c73 b628 ade629c89499 amp displaylang Run iis60rkt exe Click Next Select I Agree in the End User License Agreement screen and click Next Click Next In the Select Type screen select Custom and click Next Click Next In the Select Features screen select SelfSSL 1 0 and click Next Click Next Preinstallation Setup 31 Click Finish The SelfSSL is installed Click Start Programs IIS Resource SelfSSL SelfSSL Type selfssl T N CN lt computer name or domain name gt Adding a Certificate and Taking a Thumbprint To add a certificate and tae a thumbprint K NOTE If Internet Information Service IIS is already installed on your system then 32 ao oo F WwW N the value of CertificateThumbprint must be an empty string and you need not perform the steps in this section For example winrm create winrm config Listener Address Transport HTTPS Hostname lt host_name gt CertificateThumbprint Click Start Run Type mmc and click OK Click File Add Remove Snap in Click Add Click Certificates and click Add In the Certificates snap in dialog box select Computer account option and click Next Select Local Computer and click Finish Click Close Click OK On the Console window expand Certificates Local Comp
46. ac components and srvadmin omacore 136 Frequently Asked Questions Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system Directory continued Name of RPM Description Other Server Administrator RPMs required srvadmin racsvc Remote Access Card Managed Node Remote Access Controller RAC services supporting the central administration of server clusters and the remote administration of distributed resources stvadmin omilcore add RAC5 Software for remote management of fifth generation Remote Access Controllers For example DRAC 5 stvadmin rac5 Remote Access Card Data Populator DRAC 5 and Remote Access Controller components components DRAC 5 srvadmin omilcore srvadmin deng and stvadmin hapi srvadmin racadm5 RAC Command Interface The command line user interface to the Remote Access Controller RAC stvadmin omilcore and srvadmin hapi srvadmin racdrsc5 DRAC 5 Integration Layer Remote Access CLI and Web Plug in to Server Administrator srvadmin omilcore srvadmin deng stvadmin omacore and srvadmin rac5 components add StorageManagement Storage Management RAID configuration utility and storage alert software srvadmin storage Storage Management Provides Systems Management Storage Services srvadmin omilcore srvadmin deng srvadmin omacore and srvadmin odf Frequently
47. age upgrade it is recommended that you upgrade to the latest open source components available on the DVD K NOTE With scripted installation using srvadmin install sh or Yum repository based installations the srvadmin cm RPM that provides 32 bit Inventory Collector does not get installed on a 64 bit operating system Inventory Collector utility feeds software inventory data to management station applications like ITA If required srvadmin cm package can be installed from appropriate subfolders under SYSMGMT srvadmin linux RPMS supportRPMS srvadmin from the Dell Systems Management Tools and Documentation DVD Since srvadmin cm RPM requires 32 bit version of zlib and compat libstdc libraries ensure that these libraries are installed on the system K NOTE If you are upgrading the operating system to a major version example SLES 10 to SLES 11 uninstall the existing version of Dell OpenManage and install the supported version K NOTE Before you migrate to a 64 bit version of Dell OpenManage software ensure that you uninstall the 32 bit Dell OpenManage and other OpenSource components openwsman server openwsman client libwsman1 sblim sfcb sblim sfcc libcmpiCpplmpl0 libsmbios2 smbios utils bin installed as part of the 32 bit Dell OpenManage The installation scripts and RPM packages specific to supported Linux and VMware ESX operating systems are provided to install and uninstall the Dell OpenManage Server Administrator and ot
48. al that you can uninstall or replace a sufficient version of the OpenIPMI device driver after Server Administrator has been installed Server Administrator cannot prevent this To account for a user uninstalling or replacing a sufficient version of the OpenIPMI device driver after Server Administrator has been installed the Server Administrator Instrumentation Service checks the OpenIPMI device driver version whenever it is started If a sufficient version of the OpenIPMI device driver is not found the Server Administrator Instrumentation Service degrades itself so that it does not provide any of the IPMI based information or functionality Primarily this means that it does not provide any probe data for example fans temperatures and voltage probe data Installing Managed System Software on Supported Linux and VMware ESX 75 Installing Managed System Software This section explains how to install managed system software using the following installation options Using the srvadmin install sh shell script NOTE If you have downloaded the managed system software installer available as a tar gz file from support dell com the srvadmin install sh shell script is present as setup sh in the root directory Using the RPM command For information on the various components of Server Administrator available in Dell OpenManage version 7 0 and to help you choose the required components to install see Deployment Scenarios for Server Administ
49. all 1 INPUT p tcp destination port 5986 j ACCEPT 4 Start the Server Administrator services S sh srvadmin services start Installing Dell OpenManage Software on Citrix XenServer 99 100 Installing Dell OpenManage Software on Citrix XenServer Using Microsoft Active Directory Controlling Access to Your Network If you use Active Directory service software you can configure it to control access to your network Dell has modified the Active Directory database to support remote management authentication and authorization Dell OpenManage IT Assistant and Dell OpenManage Server Administrator as well as Integrated Dell Remote Access Controllers DRAC Dell Remote Access Controllers DRAC can now interface with Active Directory With this tool you can add and control users and privileges from one central database Active Directory Schema Extensions The Active Directory data exists in a distributed database of Attributes and Classes An example of a Active Directory Class is the User class Some example Attributes of the user class might be the user s first name last name phone number and so on Every Attribute or Class that is added to an existing Active Directory schema must be defined with a unique ID To maintain unique IDs throughout the industry Microsoft maintains a database of Active Directory Object Identifiers OIDs The Active Directory schema defines the rules for what data can be included in the database
50. ample msiexec exe i SysMgmt msi REINSTALL BRCM qb This command runs the installation for Dell OpenManage Systems Management and reinstalls only the Broadcom agent in an unattended but not silent mode You can include the REMOVE customization parameter on the command line and assign the feature ID IDs of the software feature that you want to uninstall For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for Dell OpenManage Systems Management and uninstalls only the Broadcom agent in an unattended but not silent mode You can also choose to install reinstall and uninstall features with one execution of the msiexec exe program For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for managed system software and uninstalls the Broadcom agent This execution is in an unattended but not silent mode MSI Return Code An application event log entry is recorded in the SysMgmt log file Table 3 4 shows some of the error codes returned by the msiexec exe Windows Installer Engine Table 3 4 Windows Installer Return Codes Error Code Value Description ERROR_ SUCCESS 0 The action is completed successfully ERROR_INVALID PARAMETER 87 One of the parameters was invalid 58 Installing Managed System Software on Microsoft Windows Operating Systems Table 3 4 Windows Installer Return Codes c
51. and progress of the software features being installed When the selected features are installed the Install Wizard Completed dialog box appears 7 Click Finish to exit the Server Administrator installation If you are prompted to reboot your system select from the following reboot options e Yes reboot my system now No I will reboot my system later Uninstalling Managed System Software You can uninstall managed system software features by using the Dell Systems Management Tools and Documentation DVD or your operating system You can simultaneously perform unattended uninstallation on multiple systems 64 Installing Managed System Software on Microsoft Windows Operating Systems Uninstalling Managed System Software Using Dell Provided Media 1 Insert the Dell Systems Management Tools and Documentation DVD into your system s DVD drive If the setup program does not start automatically run the setup exe in the SYSMGMT srvadmin windows directory on the DVD The Dell OpenManage Server Administrator prerequisite status screen appears and runs the prerequisite checks for the managed system Any relevant informational warning or error messages detected during checking are displayed Resolve all error and warning situations if any 2 Click the Install Modify Repair or Remove Server Administrator option The Welcome to the Install Wizard for Dell OpenManage Server Administrator screen appears 3 Click Next The P
52. ands see Configuring Active Directory Using CLI on Systems Running Server Administrator For DRAC users see the Dell Remote Access Controller 4 User s Guide or Dell Remote Access Controller 5 User s Guide For iDRAC users see the Integrated Dell Remote Access Controller User s Guide K NOTE The systems on which Server Administrator and or IT Assistant are installed must be a part of the Active Directory domain and should also have computer accounts on the domain Using Microsoft Active Directory 119 Configuring Active Directory Using CLI on Systems Running Server Administrator You can use the omconfig preferences dirservice command to configure the Active Directory service The productoem ini file is modified to reflect these changes If the adproductname is not present in the productoem ini file a default name is assigned The default value is system name software product name where system name is the name of the system running Server Administrator and software product name refers to the name of the software product defined in omprv32 ini that is computerName omsa K NOTE This command is applicable only on Windows K NOTE Restart the Server Administrator service after you have configured Active Directory Table 8 13 shows the valid parameters for the command Table 8 13 Active Directory Service Configuration Parameters name value pair Description prodname lt text gt Specifies the software prod
53. any domain However each Association Object may only link to one Privilege Object This behavior allows an administrator to control users and their rights on specific systems The Product Object links the system to Active Directory for authentication and authorization queries When a system is added to the network the administrator must configure the system and its product object with its Active Directory name so that users can perform authentication and authorization with Active Directory The administrator must also add the system to at least one Association Object for users to authenticate Figure 8 1 illustrates that the Association Object provide the connection that is needed for all of the authentication and authorization 102 Using Microsoft Active Directory Figure 8 1 Typical Setup for Active Directory Objects User s Group s Association Object Privilege Object RAC Privilege Object Server Administrator Privilege Object IT Assistant Privilege Object Dell Product s RAC Device Object Server Administrator Application Object IT Assistant Application Object In addition you can set up Active Directory objects in a single domain or in multiple domains Setting up objects in a single domain does not vary whether you are setting up RAC Server Administrator or IT Assistant objects When multiple domains are involved however there are some differences Using Microsoft Acti
54. are supports Common Information Model CIM Windows Management Instrumentation WMI and Simple Network Management Protocol SNMP You must install the SNMP package provided with the operating system If SNMP is installed post OMSA installation you need to restart OMSA services K NOTE For information about installing a supported systems management protocol standard on your managed system see your operating system documentation Preinstallation Setup 23 Table 2 3 shows the availability of the systems management standards for each supported operating system Table 2 3 Availability of Systems Management Protocol by Operating Systems Operating System SNMP CIM WMI Supported Microsoft Available from the Always installed Windows operating operating system systems installation media Supported Red Hat Install the SNMP Available Install the CIM Enterprise Linux operating package provided packages provided on the Dell systems with the operating Systems Management Tools and system Documentation DVD SFCB SFCC CMPI Devel Supported SUSE Linux Install the SNMP Available Install the CIM Enterprise Server operating package provided packages provided on the Dell systems with the operating Systems Management Tools and system Documentation DVD SFCB SFCC CMPI Devel NOTE It is recommended that you install the SFCB SFCC OpenWSMAN and CMPI Devel packages from the operating system media if available
55. at already has Server Administrator installed For example you can install Online Diagnostics on a system that has previously been installed with managed system software On such a system while uninstalling Server Administrator only those RPM packages that are not required by any of the newly installed components are uninstalled In the above example Online Diagnostics requires packages such as srvadmin omilcore X Y Z N and srvadmin hapi X Y Z N These packages are not uninstalled during an uninstallation of Server Administrator 140 Frequently Asked Questions In this case if you try to install Server Administrator later by running the sh srvadmin install sh command the following message is displayed Server Administrator version X Y Z is currently installed Installed components are e srvadmin omilcore X Y Z N e srvadmin hapi X Y Z N Do you want to upgrade Server Administrator to X Y Z Press y for yes lt Enter gt to exit On pressing lt y gt only those Server Administrator packages in the above example srvadmin omilcore X Y Z N and srvadmin hapi X Y Z N residing on the system are upgraded If you have to install other Dell OpenManage components as well the following command has to be run once again sh srvadmin install sh What happens if I install the RPM package on an unsupported system or on an unsupported operating system If you try to install the RPM packages on an unsupported system or a
56. ate generated using the SelfSSL tool to install and configure the Remote Enablement feature on your system K NOTE It is recommended that you use a certificate signed by a CA Using a Certificate Signed by a CA To use a certificate signed by a CA 1 Request a valid CA signed certificate 2 Create a HTTP listener with the CA signed certificate Requesting a Valid CA Signed Certificate To request a valid CA signed certificate 1 Click Start gt Run 2 Type mmc and click OK 3 Click File Add Remove Snap in 4 Select Certificates and click Add 5 In the Certificates snap in dialog box select Computer account click Next 6 Select Local Computer and click Finish 30 Preinstallation Setup 9 10 11 12 Click Close and click OK On the Console window expand Certificates Local Computer in the left navigation pane Right click Personal select All tasks Request New Certificate Click Next Select the appropriate certificate type Mostly Computer and click Enroll Click Finish Creating the HTTPS Listener With the Valid CA Signed Certificate Run the installer and click the link on the prerequisite checker to create the HTTPS listener Using the SelfSSL Tool to Generate Self Signed Certificates To generate a self signed certificate using the SelfSSL tool 1 2 3 4 Create a certificate Add the certificate and take a thumbprint Create the WinRM HTTPS listener Configure the Envelope size for
57. ate 30 Dependent RPMs for Remote Enablement 36 Post Installation Configuration for Remote Enablement 38 Winbind Configuration for openwsman and sich for Red Hat Enterprise Linux Operating Systems 40 Winbind Configuration for openwsman and sfcb for SUSE Linux Enterprise Server Operating System 42 Workaround for the Libssl Issue 42 3 Installing Managed System Software on Microsoft Windows Operating Systems 45 Deployment Scenarios for Server Administrator 45 Installing Server Administrator 47 Typical Installation aoaaa aaa 47 Custom Installation 48 Contents Server Administrator Installation With Citrix Application Server 50 Performing an Unattended Installation of Managed System Software 2 2 ah ae A ey tee E 51 Managed System Software Installation Using Third Party Deployment Software 59 System Recovery on Failed Installation 59 Failed Updates 2 60 Upgrading Managed System Software 61 Upgrading Guidelines 61 WpGrad ess ig mir he ky odes Su dG 62 Modify 2 eo 4 eh a ee ie E 62 Repalit 2 2 da as w ao ee GA ES 64 Uninstalling Managed System Software 64 Uninstalling Managed System Software Using Dell Provided Mediates fs eA ace Ware Eee a eal aes 65 Uninstalling Managed System Software Features Using the Operating System 66 Unattended Uninstall
58. ation 113 dellOmsaApplication 112 dellProduct 112 dependency check 85 Index 161 distribution software 67 DKS 72 73 prerequisites 72 DRAC 117 119 DRAC 4 133 DRAC 5 controller 14 E ERA ERA MC 14 express setup 23 F firewall 13 G GUID 60 I INI file 60 inoperable system 14 installation unattended 51 instrumentation service 133 ISV 52 67 162 Index IT Assistant 106 121 L LDAP 112 LDIF script file 109 LinkID 101 managed system 23 management information base 14 management object format 14 management objects 14 management station 23 MIB 14 Microsoft Active Directory 13 26 116 Software Installer 60 MMC 117 118 MOF 14 MSI 60 125 msiexec exe 47 51 53 0 OID 101 OMClean 25 omconfig 120 P ports 121 Prerequisite Checker 47 126 privilege object 119 prodname 120 product object 102 protocol systems management 23 RAC 23 109 117 118 devices 102 installation 23 software 23 racadm 13 readme 15 17 Red Hat Enterprise Linux 130 REINSTALL 57 58 remote access controller 23 remote enablement installing WinRM 30 requirements 29 remote system 53 REMOVE 57 restoration 59 role based authority 13 RPM 70 79 130 S schema 101 109 110 SchemaExtenderOem ini file 110 script batch 54 LDIF 109 srvadmin install 84 Security Group Type 118 Server Administrator 106 133
59. ation you must reinstall Server Administrator When I run Dell OpenManage Install I see unreadable characters on the Prerequisite check information screen When you run Dell OpenManage Install in English German French or Spanish and get unreadable characters on the Prerequisite Check Information screen ensure that your browser encoding has the default character set Resetting your browser encoding to use the default character set resolves the problem I have installed Server Administrator and Dell Online Diagnostics in the same directory and Dell Online Diagnostics fails to work what do I do If you have installed Server Administrator and Online Diagnostics in the same directory Online Diagnostics may fail to work On uninstalling Server Administrator you may also lose all Online Diagnostics files To avoid this problem install Server Administrator and Online Diagnostics in different directories In general it is recommended not to install more than one application in the same directory 124 Frequently Asked Questions I have installed Server Administrator using remote Server Administrator deploy on Windows Server 2008 I do not see Server Administrator icon on the desktop On an initial Server Administrator install using remote Server Administrator deploy OMSA push on a server running Windows Server 2008 the Server Administrator icon is not visible until the desktop is refreshed manually by pressing the lt F5 gt key I
60. b command from the DVD image The program executes to install Server Administrator on each remote system 3 Reboot each remote system to enable Server Administrator Creating and Distributing Custom Unattended Installation Packages To create a custom unattended installation package perform the following steps 1 Copy the SYSMGMT srvadmin windows directory from the DVD to the system hard drive 2 Create a batch script that executes the installation using the Windows Installer Engine msiexec exe K NOTE For Customized Unattended Installation each required feature must be included as a command line interface CLI parameter for it to be installed An example is msiexec exe i SysMgmt msi ADDLOCAL SA IWS BRCM qb For more information and available feature identifications see Customization Parameters 3 Place the batch script in the windows directory on the system hard drive Installing Managed System Software on Microsoft Windows Operating Systems 53 Distributing Custom Unattended Installation Packages For distributing custom unattended installation packages K NOTE The SysMgmt msi installation package for Server Administrator used in the Custom Setup unattended installation For more information see Creating and Distributing Custom Unattended Installation Packages is located in the SYSMGMT srvadmin windows SystemsManagement directory in the DVD 1 Configure your ISV distribution software to execute the
61. batch script once your installation package has been distributed 2 Use your ISV distribution software to distribute the custom unattended installation package to the remote systems The batch script installs Server Administrator along with specified features on each remote system 3 Reboot each remote system to enable Server Administrator Specifying Log File Locations For managed system MSI installation run the following command to perform an unattended installation while specifying the log file location msiexec exe i SysMgmt msi l v C openmanage logs SysMgmt log Unattended Installation Features Unattended installation provides the following features e A set of optional command line settings to customize an unattended installation e Customization parameters to designate specific software features for installation e A prerequisite checker program that examines the dependency status of selected software features without having to perform an actual installation 54 Installing Managed System Software on Microsoft Windows Operating Systems Optional Command Line Settings Table 3 2 shows the optional settings available for the msiexec exe MSI installer Type the optional settings on the command line after msiexec exe with a space between each setting K NOTE See support microsoft com for details about all the command line switches for the Windows Installer Tool Table 3 2 Command Line Settings for MSI Insta
62. configured by default Preinstallation Setup 33 WinRM To configure user authorization for WinRM servers 1 2 3 4 WMI Click Start Run Type winrm configsddl and click OK If you are using WinRM 2 0 type winrm configsddl default Click Add and add the required users or groups local domain to the list Provide the appropriate permission s to the respective users and click OK To configure user authorization for WMI servers 1 2 34 Click Start Run Type wmimgmt msc and click OK The Windows Management Infrastructure WMI screen is displayed Right click the WMI Control Local node in the left pane and click Properties The WMI Control Local Properties screen appears Click Security and expand the Root node in the namespace tree Navigate to Root gt DCIM sysman Click Security The Security screen appears Click Add to add the required users or groups local domain to the list Provide the appropriate permission s to the respective users and click OK Click OK Close the Windows Management Infrastructure WMI screen Preinstallation Setup Configuring the Windows Firewall for WinRM To configure the Windows Firewall for WinRM 1 Open the Control Panel 2 Click Windows Firewall 3 Click the Exceptions tab 4 Select the Windows Remote Management check box If you do not see the check box click Add Program to add Windows Remote Management Configuring the Envelope Size for WinRM
63. connect to the VMware ESXi host using Server Administrator restart the VMware ESXi host system Installing Dell OpenManage Software on VMware ESXi Enabling CIM OEM Providers Using vSphere CLI for VMware ESXi 4 0 ESXi 4 1 1 Ifyou are using vSphere CLI on Windows navigate to the directory where you have installed the vSphere CLI utilities On Linux proceed to step 2 2 Execute the following command vicfg advcfg pl server lt ip address of ESXi host gt username lt user name gt password lt password gt set 1 UserVars CIMOEMProvidersEnabled K NOTE For ESXi 4 0 use CIMOEMProvidersEnabled and for ESXi 4 1 use ClMoemProviderEnabled The pl extension is not required if you are using vSphere CLI on Linux 3 For the changes to take effect without restarting the system use the Restart Management Agents option in the DCUI on the local console of the VMware ESXi system K NOTE This option is available under Troubleshooting Options in ESXi 4 1 If the changes are not effective and you cannot connect to the VMware ESXi host using Server Administrator restart the VMware ESXi host system Enabling CIM OEM Providers Using vMA for VMware ESXi 4 0 ESXi 4 1 1 Log in to the vMA as an administrator and provide the password when prompted 2 Execute the following command vicfg advcfg server lt ip address of ESXi host gt username lt user name gt password lt password gt set 1 UserVars CIMOEMP
64. ctory continued Name of RPM Description Other Server Administrator RPMs required srvadmin isvc Server Administrator Instrumentation Service Server Administrator provides a suite of systems management information for keeping supported systems on your network healthy Server Administrator Instrumentation Service provides fault management information prefailure information and asset and inventory information to management applications The Instrumentation Service monitors the health of the system and provides rapid access to detailed fault and performance information about the hardware on supported systems The Instrumentation Service requires installation of systems management device drivers srvadmin omilcore srvadmin deng and srvadmin hapi srvadmin Server Administrator Systems management srvadmin omilcore omacore managed mode core and CLI and srvadmin deng srvadmin Server Administrator Instrumentation Service srvadmin omilcore omhip Integration Layer Provides Instrumentation srvadmin deng CLI srvadmin hapi srvadmin isvc and srvadmin omacore srvadmin Server Administrator Install omilcore Core This is the core install package that provides the tools necessary for the rest of the Systems management install packages All Server Administrator RPMs require this RPM srvadmin Package that checks the level of Dell srvadmin omilcore syscheck OpenManage support Frequently Asked Q
65. dellPrivilegeMember Table 8 4 dellPrivileges Class OID 1 2 840 113556 1 8000 1280 1 1 1 4 Description This class is used as a container Class for the Dell Privileges Authorization Rights Class Type Structural Class SuperClasses User Using Microsoft Active Directory 111 Table 8 4 dellPrivileges Class continued OID 1 2 840 113556 1 8000 1280 1 1 1 4 Attributes dellRAC4 Privileges dellRAC3 Privileges dellOmsaAuxClass dellItaAuxClass Table 8 5 dellProduct Class OID 1 2 840 113556 1 8000 1280 1 1 1 5 Description This is the main class from which all Dell products are derived Class Type Structural Class SuperClasses Computer Attributes dellAssociationMembers Table 8 6 dellOmsa2AuxClass Class OID 1 2 840 113556 1 8000 1280 1 2 1 1 Description This class is used to define the privileges Authorization Rights for Server Administrator Class Type Auxiliary Class SuperClasses None Attributes dellOmsalsReadOnlyUser dellOmsalsReadWrite User dellOmsalsAdminUser Table 8 7 dellOmsaApplication Class OID 1 2 840 113556 1 8000 1280 1 2 1 2 Description This class represents the Server Administrator application Server Administrator must be configured as dellOmsaApplication in Active Directory This configuration enables the Server Administrator application to send LDAP queries to Active Directory 112 Using Microsoft Active Direct
66. drive Mount the DVD if required Navigate to lt OM DVD mount point gt SYSMGMT srvadmin linux supportscripts 5 To install the Storage Management Service components type the following command sh srvadmin install sh storage long options or sh srvadmin install sh s short options K NOTE Long options can be combined with short options and vice versa Server Administrator services do not start automatically 6 Start Server Administrator services after the installation by typing the command sh srvadmin services start K NOTE After installing Server Administrator log out and then log in again to access the Server Administrator Command Line Interface CLI Determining the OpenManage Server Administrator Architecture Use the following command to identify if the already installed OpenManage Server Administrator is of 32 bit or 64 bit architecture rpm q queryformat NAME ARCH n rpm qa grep srvadmin The system displays a message identifying the architecture where i386 refers to 32 bit and x86_64 refers to 64 bit 84 Installing Managed System Software on Supported Linux and VMware ESX Managed System Software Installation Using Third Party Deployment Software You can use third party deployment software such as Altiris Deployment Solution to install managed system software on supported Dell servers To distribute and install managed system software using Altiris start your Altiris appl
67. e Server Instrumentation component This component has to be installed before installing any of the other specific components srvadmin idrac Installs the iDRAC component srvadmin rac4 Installs the DRAC 4 component 80 Installing Managed System Software on Supported Linux and VMware ESX Table 4 2 MetaRPMs continued Meta RPMs Details srvadmin rac5 Installs the DRAC 5 component stvadmin standardAgent Installs the Remote Enablement component stvadmin storageservices Installs the storage services component srvadmin webserver Installs the web server component The following is an example of custom RPMs based installation of Server Administrator including the installation of the Remote Enablement feature and the Storage Management Service components K NOTE On the Red Hat Enterprise Linux 5 x operating system DVDs are auto mounted with the noexec mount option This option does not allow you to run any executable from the DVD You have to manually mount the DVD and then run executables 1 Loginas root to the system running the supported operating system where you want to install the managed system components 2 Insert the Dell Systems Management lools and Documentation DVD into the DVD drive 3 Navigate to the operating system specific directory corresponding to your system 4 Type the following command rpm ivh Server Instrumentation lt arch gt rpm add StorageManagement lt arch gt
68. ed What are the names of all the Dell OpenManage features under Windows The following table lists the names of all Dell OpenManage features and their corresponding names in Windows Table 9 1 Dell OpenManage Features Windows Feature Name in Windows Managed System Services Server Administrator Instrumentation DSM SA Data Manager Service DSM SA Event Manager Server Administrator DSM SA Connection Service DSM SA Shared Services Server Administrator Storage Management Mr2kserv Service Remote Access Controller Console Remote Access Controller 4 DRAC 4 DRAC 4 Frequently Asked Questions 129 Red Hat Enterprise Linux or SUSE Linux Enterprise Server After installing Server Administrator I cannot log in Log out and then log in again to access the Server Administrator Command Line Interface CLI I see the following message when I try to install Server Administrator on a guest Linux operating system srvadmin install sh line 2295 unary operator expected When installing Dell OpenManage components on a guest Linux operating system the warning message may be displayed However the installation continues and completes without any loss of functionality I manually installed my Red Hat Enterprise Linux 4 64 bit operating system and can see RPM dependencies while installing Server Administrator Where can I find these dependent RPM files For Red Hat Enterprise Linux the dependen
69. ed that you resolve the conditions causing the warning before proceeding with the installation of the software If you decide to continue you can select and install the software using the custom installation 3 An error condition or conditions is associated with the software You must resolve the conditions causing the error before proceeding with the installation of the software If you do not resolve the issues the software is not installed 1 A Microsoft Windows Script Host WSH error The prerequisite checker does not run 2 The operating system is not supported The prerequisite checker does not run 18 Preinstallation Setup Table 2 1 Return Codes While Running the Prerequisite Checker Silently continued Return Description Code 3 The user does not have Administrator privileges The prerequisite checker does not run 4 Not an implemented return code 5 The prerequisite checker does not run The user failed to change the working directory to Z7TEMP 6 The destination directory does not exist The prerequisite checker does not run 7 An internal error has occurred The prerequisite checker does not run 8 The software is already running The prerequisite checker does not run 9 The WSH is corrupted is a wrong version or is not installed The prerequisite checker does not run 10 An error has occurred with the scripting environment The prerequisite checker does not ru
70. er User s Guide provides complete information about configuring and using an integrated Dell Remote Access Controller to remotely manage and monitor your system and its shared resources through a network Introduction e The Dell Update Packages User s Guide provides information about obtaining and using the Dell Update Packages for Windows and Linux as part of your system update strategy The Dell OpenManage Server Update Utility User s Guide provides information on using the Dell OpenManage Server Update Utility e The software kit DVD contains readme files for applications found on the media K NOTE If the product does not perform as expected or you do not understand a procedure described in this guide see Getting Help in your system s Hardware Owner s Manual Getting Technical Assistance For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog For information on technical support visit dell com contactus Additionally Dell Enterprise Training and Certification is available at dell com training Introduction 15 16 Introduction Preinstallation Setup Ensure that you perform the following before installing Server Administrator Read the installation instructions for your operating system Read the Installation Requirements to e
71. er by updating the ssl cert file and ssl_key file values grouped under server tag in etc openwsman openwsman conf with your existing certificate values Configuring CRL for the openwsman Client You need to configure the Certificate Revocation List CRL used by Server Administrator Web Server To do this 1 Mention a valid CRL file in etc openwsman openwsman_client conf 2 If left blank the CRL check is ignored K NOTE CRL support is only present on SUSE Linux Enterprise Server version 11 and Red Hat Enterprise Linux Server version 5 update 5 For other operating systems contact your operating system vendor to provide the required CURL library with CRL support Running sfcb and openwsman K NOTE On Red Hat Enterprise Linux 6 replace sfcb with sblim sfcb Run sfcb and openwsman e etc init d sfcb start e etc init d openwsmand start Preinstallation Setup 39 On Red Hat Enterprise Linux 6 for the sblim sfcb and openwsman to start automatically after a reboot you need to change the run levels using the chkconfig utility For example if you want to run sblim sfcb in run levels 3 and 5 use the following command chkconfig sblim sfcb on level 35 K NOTE For more information on chkconfig and its usage see the operating system documentation The managed system is configured and is ready to be used by the Server Administrator Web Server Winbind Configuration for openwsman and sfcb for Red Hat Enterprise
72. es dependent on SNMP stop IT Assistant services is started at the end of Systems Management installation or uninstallation If the third party services are stopped these services needs to be manually restarted K NOTE For Blade systems you must install Server Administrator on each server module installed in the chassis K NOTE During installation of Server Administrator on supported Windows systems if an Out of Memory error message is displayed you must exit the installation and free up memory Close other applications or perform any other task that frees up memory before re attempting Server Administrator installation The setup program invokes the prerequisite checker which uses your system s Peripheral Component Interconnect PCI bus to search for installed hardware such as controller cards The Dell OpenManage installer features a Typical Setup option and a Custom Setup option for installing Server Administrator and other managed system software For information on the various components of Server Administrator available in Dell OpenManage and to help you choose the required components to install see Deployment Scenarios for Server Administrator Typical Installation When you launch the Server Administrator installation from the prerequisite checker and select the Typical Setup option the setup program installs the following managed system software features e Server Administrator Web Server e Server Instrumentat
73. es information on E Installing Dell OpenManage Server Administrator OMSA on managed systems Installing and using the Remote Enablement feature Managing remote systems using OpenManage Server Administrator Web Server Configuring your system before and during a deployment or upgrade NOTE If you are installing management station and managed system software on the same system install identical software versions to avoid system conflicts Dell OpenManage Systems Management Software Dell OpenManage systems management software is a suite of applications that enables you to manage your Dell systems with proactive monitoring notification and remote access Dell OpenManage systems management software comprises of three DVDs E Dell Systems Management Tools and Documentation Dell OpenManage Server Update Utility Dell Management Console NOTE For more information on these DVDs see the Dell OpenManage Management Station Software Installation Guide at support dell com support edocs software omswrels index htm Server Administrator Components on a Managed System The setup program provides the following options Custom Setup Typical Setup Introduction 9 The custom setup option enables you to select the software components you want to install Table 1 1 lists the various managed system software components that you can install during a custom installation For more information see Custom Installation
74. file is installed c This option reinstalls a product if a file is missing or the stored checksum value does not match the calculated value a This option forces all files to be reinstalled u This option rewrites all required user specific registry entries f m This option rewrites all required system specific registry entries f s This option overwrites all existing shortcuts v This option runs from the source and re caches the local package Do not use this reinstall option for the first installation of an application or feature INSTALLDIR lt path gt This command installs a product in a specific location If you specify an install directory with this switch it must be created manually prior to executing the CLI install commands or they fail without displaying an error message i SysMgmt msi INSTALLDIR c OpenManage qn installs a product to a specific location where G OpenManage is the install location For example running msiexec exe i SysMgmt msi qn installs Server Administrator features on each remote system based on the system s hardware configuration This installation is done silently and unattended 56 Installing Managed System Software on Microsoft Windows Operating Systems Customization Parameters REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install reinstall or uninstall when running a sile
75. following command vicfg snmp pl server lt server gt username lt username gt password lt password gt E 6 View the SNMP configuration using the following command vicfg snmp pl server lt server gt username lt username gt password lt password gt s 7 Test the SNMP configuration using the following command vicfg snmp pl server lt server gt username lt username gt password lt password gt T K NOTE The pl extension is not required if you are using vSphere CLI on Linux or using vMA The SNMP trap configuration takes effect immediately without restarting any services Installing Dell OpenManage Software on VMware ESXi 95 Troubleshooting 96 When attempting to use the vihostupdate command the following error may be displayed unpacking c OM SrvAdmin Dell Web 7 0 0 lt bldno gt VIB ESX lt version gt 1i_ lt bld revno gt zip metadata zip sig does not exist Signature mismatch metadata zip Unable to unpack update package This error is displayed if you are using an older version of the Remote CLI To resolve this issue download and install the latest vSphere version of the CLI When attempting to use the vihostupdate command the following error may be displayed Unable to create write or read a file as expected I O Error 28 on file Errno 28 No space left on device See the VMware KB article 1012640 at kb vmware com to fix this error Installing Dell
76. from system B the var omsa dks lt kerne gt files that you copied to system B are not removed You must remove the files if they are no longer needed 74 Installing Managed System Software on Supported Linux and VMware ESX OpenIPMI Device Driver The Server Instrumentation feature of Server Administrator requires the OpenIPMI device driver that provides IPMI based information and functionality All supported Linux systems contain the required version of IPMI module in the default kernel itself You do not have to install the IPMI RPM For more information on supported systems see the Dell Systems Software Support Matrix available at support dell com support edocs software omswrels Degradation of Functionality When the Server Administrator Instrumentation Service is Started After Server Administrator is installed the Server Administrator Instrumentation Service performs a run time check of the OpenIPMI device driver whenever it is started The Server Administrator Instrumentation Service is started whenever you run either the srvadmin services sh start or srvadmin services sh restart commands or when you restart the system during which the Server Administrator Instrumentation Service is started Server Administrator installation blocks the installation of Server Administrator packages if an appropriate version of the OpenIPMI device driver is not currently installed on the system However it is still possible though not typic
77. g execution K NOTE Installations uninstallations and upgrades that you cancel during installer cleanup or after the installation transaction is completed are not rolled back Failed Updates MSI patches and updates provided by vendors must be applied to the original vendor MSI packages provided If you intentionally or accidentally repackage an MSI package or make changes to it directly patches and updates may fail MSI packages must not be repackaged doing so changes the feature structure and Globally Unique Identifier GUID which break any provided patches or updates When it is necessary to make any changes to a vendor provided MSI package use a mst transform file K NOTE A GUID is 128 bit long and the algorithm used to generate a GUID guarantees unique GUID The product GUID uniquely identifies the application In this case the product GUID for Server Administrator is DDA04AC3 F66B 47E0 B189 6008EB 1D80A2 60 Installing Managed System Software on Microsoft Windows Operating Systems Upgrading Managed System Software The Dell OpenManage installer provides an Upgrade option for upgrading Server Administrator and other managed system software The setup program runs the prerequisite checker which uses your system s PCI bus to search for installed hardware such as controller cards The setup program installs or upgrades all of the managed system software features that are appropriate for your particular system
78. g box appears 9 Click Finish to exit the Server Administrator installation If you are prompted to reboot your system select from the following reboot options to make the managed system software services available for use e Yes reboot my system now e No I will reboot my system later K NOTE If you run the installer from another system and try to add a component using the Modify option the installer may display an error A corrupt source on the system on which you run the installer may have caused the error You can verify this by checking the following registry entry HKLM Software Classes Installer Products lt GUID gt sourcelist lastusedsource If the value of lastusedsource is a negative number it means that the source is corrupt Installing Managed System Software on Microsoft Windows Operating Systems 63 Repair If you want to repair an installed Server Administrator component that may be damaged 1 Navigate to the Windows Control Panel 2 Click Add Remove Programs 3 Click Dell Server Administrator and click Change The Welcome to the Install Wizard for Dell OpenManage Server Administrator dialog box appears 4 Click Next The Program Maintenance dialog box appears 5 Select the Repair option and click Next The Ready to Repair the Program dialog box appears 6 Click Install to install the selected software features The Installing Dell OpenManage Server Administrator screen appears and provides the status
79. ge of the script is srvadmin install sh OPTION Server Administrator Custom Installation Utility This utility runs in interactive mode if you do not specify any options and runs silently if you provide one or more options The options are 82 x express Installs all components including RAC if available any other options passed are ignored d dellagent Installs Server Instrumentation components c cimagent Installs Remote Enablement components s storage Installs Storage Management including Server Instrumentation r rac Installs applicable RAC components including Server Instrumentation w web Installs Server Administrator Web Server u update Updates applicable Server Administrator components Installing Managed System Software on Supported Linux and VMware ESX h help Displays the help text Options that can be used along with the options above p preserve Preserves the screen without clearing off K NOTE If you do not use the p preserve option during the installation the history information on the screen gets cleared off a autostart Starts the installed services after components have been installed Using the Shell Script to Perform the Installation in Interactive Mode This installation procedure uses the srvadmin install sh to prompt you for the installation of specific components 1
80. he log files that are generated in your TEMP directory Some log files generated in this directory are e Managed System Installation SysMgmt log e Management Station Installation MgmtSt log These log files are created by default if the prerequisite checker user interface UI is running Preinstallation Setup 25 Microsoft Active Directory If you use Active Directory service software you can configure it to control access to your network Dell has modified the Active Directory database to support remote management authentication and authorization Dell OpenManage Server Administrator OMSA IT Assistant ITA Integrated Dell Remote Access Controller DRAC Dell Chassis Management Controller CMC and Dell Remote Access Controllers RAC can interface with Active Directory Using Active Directory you can add and control users and privileges from one central database For more information see Using Microsoft Active Directory Configuring the SNMP Agent Dell OpenManage software supports the SNMP systems management standard on all supported operating systems The SNMP support may or may not be installed depending on your operating system and how the operating system was installed An installed supported systems management protocol standard such as SNMP is required before installing Dell OpenManage software For more information see Installation Requirements and Supported Systems Management Protocol Standards
81. hed to Server your system For more Instrumentation information on Storage or Remote Management see the Enablement Dell OpenManage Server Administrator Storage Management User s Guide in the docs directory or at support dell com support edocs software omswrels Remote Server Install to perform remote Supported Enablement Administrator systems management Dell PowerEdge CLI and tasks You can install systems For a list Instrumentation Remote Enablement on of supported Service and CIM your system and install Dell PowerEdge Provider only the Server systems see the Administrator Web Server Dell Systems on another system say Software Support system X You can then Matrix at use system X to remotely support dell com monitor and manage your support edocs system You can use software system X to manage any omswrels number of systems on which Remote Enablement is installed Introduction 11 Table 1 1 Managed System Software Components continued Component What is installed Deployment scenario Systems on which to be installed Remote Access Server Install to receive Only those Controller Administrator CLI e mail alerts for warnings systems on which and or errors related to voltage you have installed Instrumentation temperature and fan Server Service and speed Remote Access Instrumentation iDRAC or DRAC Controller also logs event or Remote 5 or DRAC 4 data and the most recent Enablement depending on the crash sc
82. her managed system software components These installation scripts and RPMs are located in the SYSMGMT srvadmin linux supportscripts directory available in the Dell Systems Management Tools and Documentation DVD 70 Installing Managed System Software on Supported Linux and VMware ESX The install script srvadmin install sh allows silent or interactive installation By including the srvadmin install sh script in your Linux scripts you can install Server Administrator locally or across a network on single or multiple systems The second install method uses the Server Administrator RPM packages provided in the custom directories and the Linux rpm command You can write Linux scripts that install Server Administrator locally or across a network on single or multiple systems Using a combination of the two install methods is not recommended and may require that you manually install the required Server Administrator RPM packages provided in the custom directories using the Linux rpm command For information on supported platforms and supported operating systems see the Dell Systems Software Support Matrix at support dell com support edocs software omswrels Software License Agreement The software license for the Red Hat Enterprise Linux and SUSE Linux Enterprise Server version of the Dell OpenManage software is located on the Dell Systems Management Tools and Documentation DVD Read the license txt file By installing or copying any of the f
83. iDRAC srvadmin Administrator omcommon GUI CLI srvadmin omacore srvadmin idrac components stvadmin RAC CLI and Web srvadmin deng RAC Y Y Y Y racdrsc Plugin to Server srvadmin management Administrator for omcommon using Server RAC 4 5 and Administrator iDRAC GUI CLI stvadmin RAC SNMP srvadmin deng RAC Y Y Y Y rac components for instrumentation components RAC 4 5 and and SNMP iDRAC monitoring 158 Dell OpenManage Linux Installer Packages Table A 7 RAC Instrumentation SNMP Monitoring GUI and CLI Plugins continued RPM Description OM Dependant Required for OpenManage packages 63 64 65 7 0 srvadmin RAC Data populator srvadmin hapi DRAC 4 Y Y Y Y rac4 for DRAC 4 srvadmin deng instrumentation populator srvadmin racadm4 stvadmin Library for parsing srvadmin RAC CLI tools Y Y Y Y argtable2 GNU style racadm5 for RAC 5 and command line stvadmin iDRAC argument Used by idracadm5 management RAC 5 and iDRAC packages stvadmin Provides CLI tools None RAC CLI tools Y Y Y Y idrac ivmcli that provide virtual for virtual media media features from feature the management station to the iDRAC in the remote modular system stvadmin Provides CLI tools None RAC CLI tools Y Y Y Y idrac vmcli that provide virtual for virtual media media features from feature the management station to the iDRAC in the remote Rack and Tower system a Obsolete merged into srvadmin rac components b Obs
84. ication and import OpenManage_Jobs bin located at SYSMGMT srvadmin support Altiris on the Dell Systems Management Tools and Documentation DVD Specify a job folder to import OpenManage _Jobs bin You might need to modify the Run Script and Copy File tasks to match your deployment environment Once complete you can then schedule your job to run on the supported Dell systems that are managed from within your Altiris Deployment Solution Uninstalling Managed System Software To uninstall Managed System Software you must be logged in as root Uninstalling Managed System Software Using the Uninstall Script An uninstallation script is installed when you install Server Administrator You can execute the script by typing srvadmin uninstall sh and then pressing lt Enter gt Uninstalling Managed System Software Using the RPM Command The individual components of Dell OpenManage can be uninstalled without uninstalling all of Dell OpenManage Following are examples To uninstall only the Server Administrator Web Server use this command rpm e rpm qa grep srvadmin iws During an uninstallation files in which user settings are made are preserved with the rpmsave file extension Log files are also preserved after the uninstallation Installing Managed System Software on Supported Linux and VMware ESX 85 86 l Installing Managed System Software on Supported Linux and VMware ESX Installing Managed System Software On Microsoft W
85. ies How do I check the disk space availability during custom installation In the Custom Setup screen you must click an active feature to view your hard drive space availability or to change the installation directory For example if Feature A is selected for installation active and Feature B is not active the Change and Space buttons are disabled if you click Feature B Click Feature A to view the space availability or to change the installation directory What do I do when I see the current version is already installed message is displayed If you upgrade from version X to version Y using MSP and then try to use the version Y DVD full install the prerequisite checker on the version Y DVD informs you that the current version is already installed If you proceed the installation does not run in Maintenance mode and you do not get the option to Modify Repair or Remove Proceeding with the installation removes the MSP and creates a cache of the MSI file present in the version Y package When you run it a second time the installer runs in Maintenance mode What is the best way to use the prerequisite checker information The prerequisite checker is available for Windows See the readme file at SYSMGMT srvadmin windows PreReqChecker readme txt on the Dell Systems Management Tools and Documentation DVD for detailed information about using the prerequisite checker In the Prerequisite Checker screen I get the me
86. iles on the Dell provided media you are agreeing to the terms in this file This file is also copied to the root of the software tree where you install the Dell OpenManage software Server Administrator Device Drivers Server Administrator includes two device drivers for Linux Systems Management Base Driver dedbas and BIOS Update Driver dell_rbu Server Administrator uses these drivers to perform the systems management functions on supported Linux operating systems Depending on the system Server Administrator loads one or both of these drivers if required The device drivers for Linux have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Installing Managed System Software on Supported Linux and VMware ESX 71 If the Server Administrator drivers are available with the operating system Server Administrator uses those versions of the drivers If the Server Administrator drivers are not available with the operating system Server Administrator uses its Dynamic Kernel Support DKS feature to build the drivers when needed Dynamic Kernel Support Server Administrator includes DKS a feature that Server Administrator uses to build its device drivers automatically for a running kernel if needed If you see the following message during Server Administrator Device Drivers startup then Server Administrator has attempted to use the DKS feat
87. indows Server 2008 Core and Microsoft Hyper V Server The Server Core installation option of the Microsoft Windows Server 2008 and Hyper V Server operating system provides a minimal environment for running specific server roles that reduce the maintenance and management requirements and the attack surface for those server roles A Windows Server 2008 Core or Hyper V Server installation installs only a subset of the binaries that are required by the supported server roles For example the Explorer shell is not installed as part of a Windows Server 2008 Core or Hyper V Server installation Instead the default user interface for a Windows Server 2008 Core or Hyper V Server installation is the command prompt K NOTE Windows Server 2008 Core or Hyper V Server operating system does not support a graphical user interface GUI based installation of Dell OpenManage software components You need to install OpenManage software in the Command Line Interface CLI mode on Server Core For more information on Server Core see microsoft com K NOTE On Windows 7 to install the systems management software successfully you must log in using an account which belongs to the Administrators Group and must execute the setup exe using the option Run as administrator from the right click menu K NOTE You have to log in as a built in administrator to install the systems management software on Windows Server 2008 and Windows Vista For more information about
88. ins into SFCB N A on VmWare ESX mod_wsman An Apache module NA NA N N N N that implements WSMAN interface a Should be installed from the OS media for RHEL6 and SLES11 154 Dell OpenManage Linux Installer Packages Table A 6 Storage Instrumentation SNMP Monitoring GUI and CLI Plugins RPM Description OM Dependant Required for OpenManage packages 3 64 65 70 stvadmin Core interface srvadmin Storage Y Y Y Y storage library for storage omilcore instrumentation management srvadmin deng SNMP srvadmin isve monitoring and srvadmin CLI for storage omcommon management srvadmin xmlsup stvadmin Low level libraries srvadmin Storage Y OF N N storage to discover and omilcore instrumentation populator monitor storage srvadmin deng srvadmin isvc srvadmin storage stvadmin LST utility libraries srvadmin Storage Y Y Y Y storelib for storage storelib sysfs instrumentation management srvadmin PCI utilities for None Storage ON N N storelib Kernel Used by instrumentation libpci storelib libraries stvadmin Provides library for None Storage Y Y Y Y storelib sysfs interfacing with instrumentation the kernel s sys filesystem Used by LSI storelib libraries N A for VMware ESX Dell OpenManage Linux Installer Packages 155 Table A 6 Storage Instrumentation SNMP Monitoring GUI and CLI Plugins RPM Description OM Dependant Required for OpenManage packages 3 64 65
89. install upgrade or uninstall This operation includes restoration of deleted or overwritten files registry keys and other resources Windows temporarily saves all files that it deletes or overwrites during the course of an installation or removal so that they can be restored if necessary which is a type of rollback After a successful installation Windows deletes all of the temporary backup files Installing Managed System Software on Microsoft Windows Operating Systems 59 In addition to the rollback of MSI Standard Actions the Dell OpenManage library also has the ability to undo commands listed in the INI file for each application if a rollback occurs All files that are modified by the Dell OpenManage installation actions are restored to their original state if a rollback occurs When the MSI engine is going through the installation sequence it ignores all actions that are scheduled as rollback actions If a Custom Action MSI Standard Action or a Dell OpenManage installation action fails then a rollback starts An installation cannot be rolled back once it is completed transacted installation is only intended as a safety net that protects the system during an installation session If you want to remove an installed application you should uninstall that application K NOTE Driver installation and removal is not executed as part of the installation transaction and therefore cannot be rolled back if a fatal error occurs durin
90. installation by creating a package that contains the necessary managed system software files The unattended installation option also provides several features that enable you to configure verify and view information about unattended installations The unattended installation package is distributed to the remote systems using a software distribution tool from an independent software vendor ISV When the package is distributed the installation script executes to install the software Installing Managed System Software on Microsoft Windows Operating Systems 51 Creating and Distributing the Typical Unattended Installation Package The Typical Setup unattended installation option uses the Dell Systems Management Tools and Documentation DVD as the unattended installation package The msiexec exe i SysMgmt msi qb command accesses the DVD to accept the software license agreement and installs all the required Server Administrator features on selected remote systems These features are installed on the remote systems based on the system s hardware configuration K NOTE After an unattended installation is complete to use the command line interface CLI feature of Server Administrator you must open a new console window and execute the CLI commands from there Executing CLI commands from the same console window in which Server Administrator was installed does not work You can make the DVD image available to the remote system by either dis
91. installation in an incorrect order which results in users encountering misleading warning or error messages What is the solution The solution is to use the Dell OpenManage uninstall script srvadmin uninstall sh provided on the DVD What do I do when I am asked to authenticate using the root user account Dell Systems Build and Update Utility adds a script to the root user s bash_profile file that prompts for the installation of Dell OpenManage systems management software This script may interfere with remote client applications that authenticate using the root user account on the system but do not have a means to handle user prompts To remedy this limitation edit the bash_profile file and comment the line SHLVL During uninstallation error preun srvadmin NAME X Y Z N i386 scriptlet failed exit status 1 error message is displayed There may be problems uninstalling Server Administrator after an unsuccessful upgrade during a manual RPM upgrade The following error message 15 displayed error Spreun srvadmin NAME X Y Z N 1i386 scriptlet failed exit status 1 In this case NAME is a feature name for example omacore X Y Z N is the version and build number of the feature Some possible solutions to rectify this problem 1 Attempt to uninstall again For example use the following command rpm e srvadmin NAME X Y Z N i386 2 Delete the upgrade relocation bad line if present in the etc
92. installed 2 Check if the openwsmand and sfchbd binaries are already installed using make install You can check by running the commands openwsman or sfcbd or You can check the existence of the above binaries in the usr local sbin directory 3 Ifthe binaries are installed uninstall these binaries 36 Preinstallation Setup 4 Check for the required dependencies for the openwsman and sfcbd RPMs listed in Table 2 4 Table 2 4 Required Dependencies Packages Red Hat Enterprise Server SUSE Linux Enterprise Server Openwsman e OpenSSL s LibOpenSSL s LibXML s LibXML e Pkgconfig e Pkg config e CURL s libCURL e Chkconfig e aaa_base e Initscript e aaa_base e SBLIM SFCC e SBLIM SFCC SBLIM SFCC CURL LibCURL SBLIM SFCB e zlib e zlib e CURL s LibCURL e PAM e PAM e OpenSSL e LibOpenSSL e Chkconfig e aaa_base e Initscript e aaa_base Preinstallation Setup 37 b Install the dependent RPMs You can install the RPMs e witha single command rpm ivh rpml rpm2 rpm3 rpm4 rpmN or e individually K NOTE If you are installing RPMs individually follow the sequence below rpm ivh sblim sfcb x x x rpm rpm ivh sblim sfcc x x x rpm K NOTE Install the Libwsman and openwsman client RPMs simultaneously as they have cyclic dependency rpm ivh libwsmanl x x x rpm openwsman client X X X rpm rpm ivh openwsman server x x xX rpm Post Installation Configuration for Remote Enablement This section detai
93. ion Installing Managed System Software on Microsoft Windows Operating Systems 47 e Remote Access Controller Intel SNMP Agent Broadcom SNMP Agent During a Typical installation individual management station services that do not meet the specific hardware and software requirement for that service are not installed on the managed systems For example the Dell OpenManage Server Administrator Remote Access Controller service software module is not installed during a Typical installation unless the managed system has a remote access controller installed on it You can however go to Custom Setup and select the Remote Access Controller software module for installation K NOTE The Remote Enablement feature is available only through the Custom Setup option K NOTE Server Administrator installation also installs some of the required Visual C runtime components on your system Custom Installation The sections that follow describe how to install Server Administrator and other managed system software using the Custom Setup option K NOTE Management station and managed system services can be installed in the same or in different directories You can select the directory for installation 1 Log on with built in administrator privileges to the system on which you want to install the system management software 2 Close all open applications and disable any virus scanning software Insert the Dell Systems Management Tools and D
94. it srvadmin cm RPM is not installed when OpenManage is installed on a 64 bit operating system If required the srvadmin cm package can be installed from the appropriate subfolders under SYSMGMT srvadmin linux RPMS supportRPMS srvadmin from the Dell Systems Management Tools and Documentation DVD Inventory Collector utility carried as part of srvadmin cm rpm feeds software inventory data to Dell Management Station applications like ITA Start the Server Administrator services after the installation using the srvadmin services sh script by using the sh srvadmin services start command Component Specific Install Using RPM Commands The RPMs specific to a particular OpenManage component are grouped together To facilitate an RPM based installation install the RPMs from the following directories SYSMGMT srvadmin linux custom lt OS gt Remote Enablement lt arch gt SYSMGMT srvadmin linux custom lt OS gt SA WebServer lt arch gt SYSMGMT srvadmin linux custom lt OS gt Server Instrumentation lt arch gt SYSMGMT srvadmin linux custom lt OS gt add RAC4 lt arch gt SYSMGMT srvadmin linux custom lt OS gt add RAC5 lt arch gt SYSMGMT srvadmin linux custom lt OS gt add StorageManagement lt arch gt SYSMGMT srvadmin linux custom lt OS gt add iDRAC lt arch gt Installing Managed System Software on Supported Linux and VMware ESX 79 Where lt OS gt is the supported operating system and lt arch gt is 32 bit 1386 o
95. led by default on VMware ESXi 4 0 and ESXi 4 1 You must enable the CIM OEM providers on the VMware ESXi system before accessing it using Server Administrator Web Server K NOTE In ESXi 4 1 U2 ESXi 5 0 and ESXi 5 0 P1 Dell OpenManage CIM OEM provider is enabled by default Installing Dell OpenManage Software on VMware ESXi 91 Enabling CIM OEM Providers Using vSphere Client for VMware ESXi4 0 ESXi 4 1 To enable CIM OEM providers using VMware vSphere Client you must have the vSphere Client tool installed You can download and install the tool from https lt IP_address of ESXi host gt where lt ip_address gt is the IP address of the VMware ESXi system To enable CIM OEM providers on the VMware ESXi system using vSphere Client 1 2 3 4 5 oa 92 Log on to the VMware ESXi host system using vSphere Client Click the Configuration tab Under the Software section on the left side click Advanced Settings In the Advanced Settings dialog box click UserVars on the left pane Change the value of the CIMOEMProvidersEnabled for ESXi 4 0 or CIMoemProviderEnabled for ESXi 4 1 field to 1 Click OK For the changes to take effect without restarting the system use the Restart Management Agents option in the Direct Console User Interface DCUI on the local console of the VMware ESXi system K NOTE This option is available under Troubleshooting Options in ESXi 4 1 If the changes are not effective and you cannot
96. libssl so issue However if the library is not present then the script reports the same Check if the latest version of the libssl library is installed on your system and then create a soft link with libssl so 42 Preinstallation Setup For example On a 32 bit Dell OpenManage installation if you have libssl so 0 9 8a and libssl so 0 9 8b in ust lib then create soft link with the latest libssl so 0 9 8b e Iln sf usr lib libssl so 0 9 8b usr lib libssl so e ldconfig On a 64 bit Dell OpenManage installation if you have libssl so 0 9 8aand libssl so 0 9 8b in usr lib then create soft link with the latest libssl so 0 9 8b e in sf usr 1ib64 libssl so 0 9 8b usr 1ib64 libssl so e ldconfig Preinstallation Setup 43 44 Preinstallation Setup Installing Managed System Software on Microsoft Windows Operating Systems On Microsoft Windows an autorun utility appears when you insert the Dell Systems Management Tools and Documentation DVD This utility allows you to choose the systems management software you want to install on your system If the autorun program does not start automatically use the setup program in the SYSMGMTT srvadmin windows directory on the Dell Systems Management Tools and Documentation DVD See the Dell Systems Software Support Matrix for a list of operating systems currently supported K NOTE Use the Dell Systems Management Tools and Documentation DVD to perform an unattended and sc
97. ling Component management Interconnect libraries for Express Solid State PCleSS Devices PCIeSS Devices management stvadmin Meta package for All meta RPMs Complete Server YoY YY all installing all Administrator Server features Administrator features stvadmin Meta package for srvadmin Server YYYY base installing the omacore Instrumentation Server Agent srvadmin SNMP monitoring smcommon and Server srvadmin cm Administrator CLI stvadmin Meta package for srvadmin Enabling remote Y Y Y Y standardA installing the itunnelprovider management using gent Standard Server srvadmin cm Server Agent srvadmin Administrator Web smcommon Server Dell OpenManage Linux Installer Packages 145 Table A 1 MetaRPMs continued RPM Description Dependant Required for OpenManage packages 63 64 65 7 0 stvadmin Meta package for srvadmin iws Server Y Y Y Y webserver installing the srvadmin Administrator Web Server smcommon Server for local and Administrator srvadmin remote node Web Server smweb management feature stvadmin Meta package for srvadmin Storage YYYY storageser installing the storage Management using vices Server srvadmin Server Administrator smcommon Administrator Storage Services srvadmin cm GUI CLI feature srvadmin megalib only for 32 bit install srvadmin fsa Removed in 6 3 srvadmin storelib srvadmin storage populator srvadmin sysfsutils obsolete in OM6 4 146 Dell OpenManage Linux Ins
98. ller Setting Result i This command installs or configures a product lt Package Product 4 sysMgmt msi Installs the Server Administrator Code gt software i SysMgmt msi This command carries out a fresh installation of version 7 0 qn X This command uninstalls a product lt Package Product x sysMgmt msi Uninstalls the Server Administrator Code gt software q n bl r f This command sets the user interface UI level qor qn no UI This option is used for silent and unattended installation qb basic UI This option is used for unattended but not silent installation qr reduced UI This option is used for unattended installation while displaying a modal dialog box showing install progress qf full UL This option is used for standard attended installation Installing Managed System Software on Microsoft Windows Operating Systems 55 Table 3 2 Command Line Settings for MSI Installer continued Setting Result f ploleldlclalu This command repairs a product m s v lt Packagel p This option reinstalls a product if a file is missing KLOD EXE ee f 0 This option reinstalls a product if a file is missing or if an older version of a file is installed e This option reinstalls a product if a file is missing or an equal or older version of a file is installed d This option reinstalls a product if a file is missing or a different version of a
99. ls the steps to configure the dependent RPMs if you have installed the Remote Enablement feature The post installation configuration script is available at opt dell srvadmin etc on the server file system After installing all the dependent RPMs and the Remote Enablement feature execute the autoconf_cim_component sh script Before executing the autoconf_cim_component sh script ensure that Dell OpenManage is installed For information on installing Dell OpenManage see Installing Managed System Software on Supported Linux and VMware ESX Execute the following command to configure s foc and openwsman as per the default configurations autoconf cim_component sh K NOTE To configure openwsman on the managed node to run on a different port use the p lt port gt option with autoconf_cim_component sh This is optional and by default the openwsman is configured to run on port 443 38 Preinstallation Setup Creating Server Certificate for WSMAN You can either create a new certificate for WSMAN or reuse an existing certificate Creating a New Certificate You can create a new server certificate for WSMAN by executing the owsmangencert sh script located at etc openwsman This script is provided by the openwsman RPM Follow the steps in the wizard to create the server certificate Reusing an Existing Certificate If you have a self signed or CA signed certificate you can use the same certificate for the openwsman serv
100. m and management station RAC components on the same system Install only the managed system RAC components as they offer the required functionality Common causes for a return code of 3 failure from the prerequisite checker You are not logged in with built in Administrator privileges The MSI package is corrupt or one of the required XML files is corrupt Error during copying from a DVD or network access problems while copying from a network share Prerequisite checker detects that another MSI package installation is currently running or that a reboot is pending HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Current Version Installer InProgress indicates another MSI package installation is in progress HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Session Manager PendingFileRenameOperations indicates that a reboot is pending Running the 64 bit version of Windows Server 2008 Core since certain components are disabled from being installed Ensure that any error or warning is corrected before you proceed to install Dell OpenManage software components Each software has an associated value set after running the prerequisite check Table 2 2 provides the list of feature IDs for each software feature The feature ID is a 2 to 5 character designation 2 NOTE The software feature IDs mentioned in Table 2 2 are case sensitive Table 2 2 Software Feature IDs for Managed Systems Software Feature ID Desc
101. ms see the latest Dell Systems Software Support Matrix at support dell com support edocs software omswrels You can use Server Administrator Web Server version 7 0 to access VMware ESXi 4 0 U3 VMware ESXi 4 1 U2 VMware ESXi 5 0 and VMware ESXi 5 0 P1 systems Dell OpenManage Server Administrator is available as a zip file for installing on systems running VMware ESXi The zip file OM SrvAdmin Dell Web 7 0 0 lt bldno gt VIB ESX lt version gt i_ lt bld revno gt zip where lt version gt is the supported ESXi version is available for download at support dell com Download VMware vSphere Command Line Interface vSphere CLI from vmware com and install on your Microsoft Windows or Linux system Alternately you can import VMware vSphere Management Assistant vMA to your ESXi host Using the vSphere CLI To install Dell OpenManage software on VMware ESXi using the vSphere CLI 1 Copy and unzip the OM SrvAdmin Dell Web 7 0 0 lt bldno gt VIB ESX lt version gt i_ lt bld revno gt zip file to a directory on your system For ESXi 5 0 and ESXi 5 0 P1 copy the file to the var log vmware folder on the ESXi 5 0 or ESXi 5 0 P1 server 2 Shut down all guest operating systems on the ESXi host and put the ESXi host in maintenance mode 3 Ifyou are using vSphere CLI on Windows navigate to the directory where you have installed the vSphere CLI utilities If you are using vSphere CLI on Linux you can execute the command from any directory I
102. n Ka Ka NOTE A negative return code 1 through 10 indicates a failure in running the prerequisite checker tool Probable causes for negative return codes include software policy restrictions script restrictions lack of folder permissions and size constraints NOTE If you encounter a return code of 2 or 3 it is recommended that you inspect the omprereq htm file in the windows temporary folder TEMP To find TEMP runecho STEMPS Common causes for a return value of 2 from the prerequisite checker One of your storage controllers or drivers has outdated firmware or driver See firmwaredriverversions_ lt ang gt html where lt lang gt stands for language or firmwaredriverversions txt found in the ZTEMP folder To find ZTEMP run echo TEMP3 RAC component software version 4 is not selected for a default install unless the device is detected on the system The prerequisite checker generates a warning message in this case Intel and Broadcom agents are selected for a default install only if the corresponding devices are detected on the system If the corresponding devices are not found prerequisite checker generates a warning message Preinstallation Setup 19 Domain Name System DNS or Windows Internet Name Service WINS server running on your system can cause a warning condition for RAC software See the relevant section in Server Administrator readme for more information Do not install managed syste
103. n unsupported operating system you may see unpredictable behavior during the install uninstall or during use of the RPM package Most of the RPM packages have been written and tested for Dell PowerEdge systems and the Linux versions listed in the readme Frequently Asked Questions 141 What daemons run on Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems after Server Administrator is started The daemons that run on Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems depend on what is installed and what is enabled to run The following table displays the daemons that typically run for a full install Table 9 4 Daemons that Run on Red Hat Enterprise Linux and SUSE Linux Enterprise Server Once Server Administrator is Started Daemon Name Name in Red Hat Enterprise Linux and SUSE Linux Enterprise Server For RPMs in the srvadmin base directory dsm_sa_datamgr32d DSM SA Data Manager Server Administrator data manager daemon started by DSM SA Data Engine service dsm_sa_eventmgr32d DSM SA Event Manager Server Administrator event and logging daemon started by DSM SA Data Engine service dsm_sa_snmp32d DSM SA SNMP daemon Server Administrator SNMP daemon started by DSM SA Data Engine service dsm_om_shrsve32d DSM SA Shared Services Server Administrator core daemon For RPMs in the SA WebServer directory dsm_om_connsve32d_ DSM SA Connection
104. n Table 8 11 and Table 8 12 See your Microsoft documentation for more information on enabling and using the Active Directory Schema Snap in For more information on class definitions for DRAC see the Dell Remote Access Controller 4 User s Guide and Dell Remote Access Controller 5 User s Guide 110 Using Microsoft Active Directory For more information on class definitions for iDRAC see the Integrated Dell Remote Access Controller User s Guide Table 8 2 Class Definitions for Classes Added to the Active Directory Schema Class Name Assigned Object Identification Number Class Type OID dellAssociationObject 1 2 840 113556 1 8000 1280 1 1 1 2 Structural Class dellPrivileges 1 2 840 113556 1 8000 1280 1 1 1 4 Structural Class dellProduct 1 2 840 113556 1 8000 1280 1 1 1 5 Structural Class dellOmsa2AuxClass 1 2 840 113556 1 8000 1280 1 2 1 1 Auxiliary Class dellOmsaApplication 1 2 840 113556 1 8000 1280 1 2 1 2 Structural Class delllta7 AuxClass 1 2 840 113556 1 8000 1280 1 3 1 1 Auxiliary Class dellItaApplication 1 2 840 113556 1 8000 1280 1 3 1 2 Structural Class Table 8 3 dellAssociationObject Class OID 1 2 840 113556 1 8000 1280 1 1 1 2 Description This class represents the Dell Association Object The Association Object provides the connection between the users and the devices or products Class Type Structural Class SuperClasses Group Attributes dellProductMembers
105. nattended upgrade Modify If you want to add or remove Server Administrator components 1 2 3 62 Navigate to the Windows Control Panel Click Add Remove Programs Click Dell OpenManage Server Administrator and click Change The Welcome to the Install Wizard for Dell OpenManage Server Administrator dialog box appears Installing Managed System Software on Microsoft Windows Operating Systems 4 Click Next The Program Maintenance dialog box appears b Select the Modify option and click Next The Custom Setup dialog box appears 6 To select a specific managed system software application click the drop down arrow beside the listed feature and select either This feature will be installed to install the feature or This feature will not be available to ignore the feature A selected feature has a hard drive icon depicted next to it A deselected feature has a red X next to it By default if the prerequisite checker finds a software feature with no supporting hardware the checker deselects the feature 7 Click Next to accept the selected software features for installation The Ready to Modify the Program dialog box appears 8 Click Install to install the selected software features The Installing Dell OpenManage Server Administrator screen is displayed Messages give the status and progress of the software features being installed When the selected features are installed the Install Wizard Completed dialo
106. ninstalled Unattended Uninstall Using the Product GUID If you do not have the installation DVD or the MSI package available during an uninstallation you can use the following command line to uninstall Dell OpenManage systems management software on managed systems or management stations running Windows operating system For these cases you can use the package GUIDs to uninstall the product For managed systems use the following command msiexec exe x DDAO4AC3 F66B 47E0 B189 6008EB1D80A2 Unattended Uninstallation of Managed System Software The Dell OpenManage installer features an unattended uninstallation procedure Unattended uninstallation enables you to simultaneously uninstall managed systems software from multiple systems The unattended uninstallation package is distributed to the remote systems using a software distribution tool from an ISV When the package is distributed the uninstallation script executes to uninstall the software 66 Installing Managed System Software on Microsoft Windows Operating Systems Distributing the Unattended Uninstallation Package The Dell Systems Management Iools and Documentation DVD is pre configured to act as the unattended uninstallation package To distribute the package to one or more systems 1 Configure your ISV distribution software to execute the msiexec exe x DVD Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi qb command if you are using the DVD af
107. nstalling Dell OpenManage Software on VMware ESXi 89 4 Execute the following command For VMware ESXi4 0 ESXi 4 1 vihostupdate pl server lt IP address of ESXi host gt i b lt path to Dell OpenManage file gt For VMware ESXi 5 0 ESXi5 0 P1 esxcli server lt IP Address of ESXi 5 0 host gt software vib install d var log vmware lt Dell OpenManage file gt K NOTE The pl extension is not required if you are using vSphere CLI on Linux Enter the root username and password of the ESXi host when prompted The command output displays a successful or a failed update In case of a failed update see Troubleshooting 6 Restart the ESXi host system Using the VMware vSphere Management Assistant vMA The vMA allows administrators and developers to run scripts and agents to manage ESX ESXi systems For more information on vMA see vmwate com support developer vima 1 90 Log on to vMA as an administrator and provide the password when prompted Copy and unzip the OM SrvAdmin Dell Web 7 0 0 lt bidno gt VIB ESX lt version gt i_ lt bld revno gt zip file to a directory on the vMA Shut down all guest operating systems on the ESXi host and put the ESXi host in maintenance mode In vMA execute the following command For VMware ESXi4 0 ESXi 4 1 vihostupdate server lt IP address of ESXi Host gt i b lt path to Dell OpenManage file gt For VMware ESXi 5 0 ESXi 5 0 P1 esxcli server lt I
108. nsure that your system meets or exceeds the minimum requirements Read the applicable Dell OpenManage readme files and the Dell Systems Software Support Matrix located at support dell com support edocs software omswrels Close all applications running on the system before installing Server Administrator applications On Linux ensure that all operating system RPM packages required by the Server Administrator RPMs are installed If your system had VMware ESX factory installed Red Hat Enterprise Linux or SUSE Linux Enterprise Server see the Dependent RPMs for Remote Enablement section for information on any RPMs that you need to manually install prior to installing managed system software Typically you do not have to manually install any RPMs Prerequisite Checker The setup exe located at SYSMGMT srvadmin windows starts the prerequisite checker program The prerequisite checker program examines the prerequisites for software components without launching the actual installation This program displays a status window that provides information about your system s hardware and software that may affect the installation and operation of software features K NOTE If you want to use supporting agents for the Simple Network Management Protocol SNMP you must install the operating system support for the SNMP standard before or after you install Server Administrator For more information about installing SNMP see the installation ins
109. nt or unattended installation With the customization parameters you can selectively install reinstall or uninstall software features for different systems using the same unattended installation package For example you can choose to install Server Administrator but not Remote Access Controller service on a specific group of servers and choose to install Server Administrator but not Storage Management Service on another group of servers You can also choose to uninstall one or multiple features on a specific group of servers K NOTE Type the REINSTALL and REMOVE CLI parameters in upper case as they are case sensitive K NOTE The software feature IDs mentioned in Table 3 3 are case sensitive Table 3 3 Software Feature IDs Feature ID Description ALL All features BRCM Broadcom NIC Agent INTEL Intel NIC Agent IWS Dell OpenManage Server Administrator Web Server OMSM Server Administrator Storage Management Service RmtMgmt Remote Enablement RAC4 Remote Access Controller DRAC 4 RAC5 Remote Access Controller DRAC 5 iDRAC Integrated Dell Remote Access Controller SA Server Administrator K NOTE Only iDRAC6 is supported on xx1x systems Installing Managed System Software on Microsoft Windows Operating Systems 57 You can include the REINSTALL customization parameter on the command line and assign the feature ID IDs of the software feature that you want to reinstall For ex
110. nued RPM Description 0M Required for OpenManage Dependant E3 64 65 70 packages srvadmin The Dell sblim sfcb Enabling Xo YA ply oN itunnelprovi OpenManage Small gt 1 3 7 remote der Footprint CIM sblim sfec management Broker SFCB gt 2 2 l of server provider that enables openwsman remote management client gt of the server 223 9 openwsman server gt 2 2 3 9 libwsman1 gt 2 2 3 9 libempiCppl mpl0 gt 2 0 0 libwsmanl Openwsman libraries None Openwsman Y Y Y Y used by client and support library server components openwsman Openwsman server None Enabling Yo RY WAY server and service libraries remote N A on VMware management ESX of server sblim sfcb Small Footprint CIM None Enabling Y Y Y Y Broker sfcb CIM remote server conforming to management the CIM of server Operations over HTTP protocol N A on VMware ESX Dell OpenManage Linux Installer Packages 153 Table A 5 Server Administrator Remote Enablement Standard Agent continued RPM Description 0M Required for OpenManage Dependant E3 64 65 70 packages sblim sfec Small Footprint None Enabling Yo ae a Common remote Information Model management CIM Client Library of server sfec Runtime Libraries N A on Vm Ware ESX libempiCpp Provides helper None Enabling Y Y Y Y Impl0 library to implement remote Common management Manageability of server Programming Interface CMPI C plug
111. ocumentation DVD into your system s DVD drive The autorun menu appears 48 Installing Managed System Software on Microsoft Windows Operating Systems 4 Select Dell OpenManage Server Administrator from the autorun menu and click Install If the autorun program does not start automatically go to the SYSMGMT srvadmin windows directory on the DVD and run the setup exe file The Dell OpenManage Server Administrator prerequisite status screen appears and runs the prerequisite checks for the managed system Any relevant informational warning or error messages are displayed Resolve all error and warning situations if any 5 Click the Install Modify Repair or Remove Server Administrator option The Welcome to the Install Wizard for Dell OpenManage Server Administrator screen appears 6 Click Next The Dell Software License Agreement appears 7 Click I accept the terms in the license agreement and Next if you agree The Setup Type dialog box appears 8 Select Custom and click Next The Custom Setup dialog box appears See Table 4 1 and Table 4 2 to help you select the Server Administrator components for your system If you are installing Server Administrator on a non Dell PowerEdge system the installer displays only the Server Administrator Web Server option A selected feature has a hard drive icon depicted next to it A deselected feature has a red X depicted next to it By default if the prerequisite checker finds a s
112. oftware feature with no supporting hardware the checker deselects them To accept the default directory path to install managed system software click Next Otherwise click Change and navigate to the directory where you want to install your managed system software and click OK Installing Managed System Software on Microsoft Windows Operating Systems 49 9 Click Next on the Custom Setup dialog box to accept the selected software features for installation The Ready to Install the Program dialog box is displayed K NOTE You can cancel the installation process by clicking Cancel The installation rolls back the changes that you made If you click Cancel after a certain point in the installation process the installation may not roll back properly leaving the system with an incomplete installation For more information see System Recovery on Failed Installation 10 Click Install to install the selected software features The Installing Dell OpenManage Server Administrator screen appears and provides the status and progress of the software features being installed After the selected features are installed the Install Wizard Completed dialog box appears 11 Click Finish to exit the Server Administrator installation If you are prompted to reboot your system select from the following reboot options to make the installed managed system software services available for use e Yes reboot my system now e No I will reboot my sy
113. olete merged into srvadmin racdrsc c Obsolete merged into srvadmin rac components d Obsolete merged into srvadmin racdrsc e Obsolete merged into srvadmin rac components f Obsolete merged into srvadmin racdrsc Dell OpenManage Linux Installer Packages 159 Table A 8 Enable Software inventory and updates using IT Assistant RPM Description 0M Required for OpenManage Dependant 63 64 65 7 0 packages stvadmin cm Change management srvadmin Software Ne N A oY inventory collector omacore Feeds software inventory data to management station applications like ITA inventory and updates using ITA 160 Dell OpenManage Linux Installer Packages Index A Active Directory 13 26 102 108 116 120 object identifiers 101 objects 103 schema 109 schema extender utility 109 110 schema extensions 101 ADDLOCAL 57 Administrator Pack 116 agent SNMP 26 alert log 14 Altiris 59 85 Association 119 Association Object 102 118 Association Scope 118 authentication 13 102 authorization 102 B batch script 54 CA 29 certificate 31 certificates Web 29 Certification Authority 29 CIM 14 23 Citrix 50 CLI 14 57 121 command line 58 command line interface 14 Common Information Model 14 23 controller ERA MC 14 D Dell 101 Dell base OID 101 Dell organizational unit 109 Dell Remote Access Controller 103 delllta7AuxClass 113 dellltaApplic
114. ontinued Error Code Value Description ERROR _ INSTALL USEREXIT 1602 The user canceled the installation ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation This message is indicative of a successful installation K NOTE For more information on all the error codes returned by the msiexec exe and InstMsi exe Windows Installer functions see support microsoft com Managed System Software Installation Using Third Party Deployment Software You can use third party deployment software such as Altiris Deployment Solution to install managed systems software on supported Dell systems To distribute and install Server Administrator using Altiris start your Altiris application and import OpenManage_Jobs bin located at SYSMGMT srvadmin support Altiris on the Dell Systems Management Tools and Documentation DVD Specify a job folder to import OpenManage _Jobs bin You might need to modify the Run Script and Copy File tasks to match your deployment environment When complete you can then schedule your job to run on the supported Dell systems that are managed from your Altiris Deployment Solution System Recovery on Failed Installation The Microsoft Software Installer MSI provides the ability to return a system to its fully working condition after a failed installation MSI does this by maintaining an undo operation for every standard action it performs during an
115. ory Table 8 7 dellOmsaApplication Class continued OID 1 2 840 113556 1 8000 1280 1 2 1 2 Class Type Structural Class SuperClasses dellProduct Attributes dellAssociationMembers Table 8 8 delllta7AuxClass Class OID 1 2 840 113556 1 8000 1280 1 3 1 1 Description This class is used to define the privileges Authorization Rights for IT Assistant Class Type Auxiliary Class SuperClasses None Attributes dellltalsReadOnlyUser dellltalsRead Write User dellltalsAdminUser Table 8 9 dellltaApplication Class OID 1 2 840 113556 1 8000 1280 1 3 1 2 Description This class represents the IT Assistant application IT Assistant must be configured as dellItaApplication in Active Directory This configuration enables IT Assistant to send LDAP queries to Active Directory Class Type Structural Class SuperClasses dellProduct Attributes dellAssociationMembers Using Microsoft Active Directory 113 Table 8 10 General Attributes Added to the Active Directory Schema Attribute Name Description Assigned OID Syntax Object Single Identifier Valued dellPrivilegeMember 1 2 840 113556 1 8000 1280 1 1 2 1 FALSE List of dellPrivilege Objects that Distinguished Name belong to this Attribute LDAPTYPE_DN 1 3 6 1 4 1 1466 115 121 1 12 dellProductMembers List of dellRacDevices Objects that belong to this role This attribute is the forward link to the dellAssociationMembers
116. our Systems Before you can use Active Directory to access your systems you must configure both the Active Directory software and the systems 1 Extend the Active Directory schema For more information see Extending the Active Directory Schema Extend the Active Directory Users and Computers Snap in For more information see Installing the Dell Extension to the Active Directory Users and Computers Snap In Add system users and their privileges to Active Directory For more information see Adding Users and Privileges to Active Directory For RAC systems enable SSL on each of your domain controllers Configure the system s Active Directory properties using either the Web based interface or the CLI For more information see Configuring Your Systems or Devices Configuring the Active Directory Product Name To configure the Active Directory product name 1 Locate the omsaoem ini file in your installation directory 2 Edit the file to add the line adproductname text where text is the 108 name of the product object that you created in Active Directory For example the omsaoem ini file contains the following syntax if the Active Directory product name is configured to omsaApp productname Server Administrator startmenu Dell OpenManage Applications autdbid omsa accessmask 3 Using Microsoft Active Directory adsupport true adproductname omsaApp 3 Restart the Dell Systems Management Server Administ
117. r 64 bit x86_ 64 K NOTE In case of SUSE Linux Enterprise Server version 10 and 11 32 bit Dell OpenManage rpm packages are provided for upgrade from the previous 32 bit installs only If you do not have an existing installation then you cannot install a 32 bit version of the software You must install operating system specific rpms from the 64 bit directory For example if you are running Red Hat Enterprise Linux version 5 you can customize the installation by adding the RPMs from the following directories SYSMGMT srvadmin linux custom Storage Management component RHEL5 add packages StorageManagement lt arch gt SYSMGMT srvadmin linux custom Server Administrator Web Server RHEL5 SAWebServer lt arch gt component packages SYSMGMT srvadmin linux custom Server Instrumentation packages RHELS Server Instrumentation lt arch gt The DVD provides RPMs that enable repository based installation using clients such as Yum Zypper and Rug There are RPMs that install the entire set or you can select individual RPMs to install specific components The RPMs are available at SYSMGMT srvadmin linux RPMS supportRPMS metaRPMS K NOTE For a comprehensive list of RPMs and their description see the Dell OpenManage Linux Installer Packages The following list of RPMs enables the installation of a particular RPM set Table 4 2 Meta RPMs Meta RPMs Details srvadmin all Installs all the components srvadmin base Installs th
118. rator Prerequisites for Installing Managed System Software 76 You must be logged in as root The running kernel must have loadable module support enabled The opt directory must have at least 250 MB of free space and the tmp etc and var directories must each have at least 20 MB of free space The ucd snmp or net snmp package that is provided with the operating system must be installed if you use SNMP to manage your server If you want to use supporting agents for the ucd snmp or net snmp agent you must install the operating system support for the SNMP standard before you install Server Administrator For more information about installing SNMP see the installation instructions for the operating system you are running on your system NOTE When installing RPM packages to avoid warnings concerning the RPM GPG key import the key with a command similar to the following rpm import lt OM DVD mountpoint gt SYSMGMT srvadmin linux RPM GPG KEY In case of Red Hat Enterprise Linux 6 install the wsman and sblim packages from the operating system DVD To install these packages a In the Package selection screen select Basic Server b Select Customize now and click Next c Select the System Management group Installing Managed System Software on Supported Linux and VMware ESX d From the sub category select the Web based Enterprise Management Optional Packages option The default selected packages are e openw
119. rator DSM SA Connection Service after saving the omsaoem ini file Extending the Active Directory Schema The schema extensions for RAC Server Administrator and IT Assistant are available You only need to extend the schema for software or hardware that you are using Each extension must be applied individually to receive the benefit of its software specific settings Extending your Active Directory schema adds schema classes and attributes example privileges and association objects and a Dell organizational unit to the schema K NOTE Before you extend the schema you must have Schema Admin privileges on the Schema Master Flexible Single Master Operation FSMO Role Owner of the domain forest You can extend your schema using two different methods You can use the Dell Schema Extender utility or you can use the Lightweight Directory Interchange Format LDIF script file K NOTE The Dell organizational unit is not added if you use the LDIF script file The LDIF script files and the Dell Schema Extender utility are located in the following directories on your Dell Systems Management Tools and Documentation DVD e lt DVD drive gt SYSMGMT ManagementStation support OMActiveDirect ory_Tools lt installation type gt LDIF Files e lt DVD drive gt SYSMGMT ManagementStation support OMActiveDirect ory_ Tools lt installation type gt Schema Extender Using Microsoft Active Directory 109 Table 8 1 lists the folder name
120. rator Web Server version 7 0 may display an error Installing Managed System Software on Microsoft Windows Operating Systems 61 Upgrade 1 Insert the Dell Systems Management Tools and Documentation DVD into your system s DVD drive The autorun menu appears Select Dell OpenManage Server Administrator and click Install If the autorun program does not start automatically go to the SYSMGMT srvadmin windows directory on the DVD and run the setup exe file The Dell OpenManage Server Administrator prerequisite status screen appears and runs the prerequisite checks for the managed station Any relevant informational warning or error messages are displayed Resolve all error and warning situations if any Click the Install Modify Repair or Remove Server Administrator option The Welcome to the Install Wizard for Dell OpenManage Server Administrator screen appears Click Next The Dell Software License Agreement appears Click I accept the terms in the license agreement and Next if you agree The Setup Type dialog box appears Continue the installation steps as mentioned in the custom installation section Follow the procedure from step 8 in Custom Installation For an unattended upgrade the msiexec exe i SysMgmt msi qb command accesses the DVD to accept the software license agreement and upgrades all the required Server Administrator features on selected remote systems All major user settings are retained during an u
121. reen available only type of your on systems running Dell PowerEdge Microsoft Windows system operating system to help you diagnose the probable cause of a system crash Intel SNMP Intel Simple Install to enable Server Only on Dell Agent Network Administrator to obtain PowerEdge Management information about systems on which Protocol SNMP Network Interface Cards Server Agent NICs Instrumentation is installed and which are running on Microsoft Windows operating system Broadcom Broadcom SNMP Install to enable Server Only on Dell SNMP Agent Agent Administrator to obtain PowerEdge information about NICs systems on which Server Instrumentation is installed and which are running on Microsoft Windows operating system 12 Introduction Security Features Dell OpenManage systems management software components provide the following security features Authentication for users through hardware stored user IDs and passwords or by using the optional Microsoft Active Directory Support for Network Information Services NIS Winbind Kerberos and Lightweight Directory Access Protocol LDAP authentication protocols for Linux operating systems Role based authority that allows specific privileges to be configured for each user User ID and password configuration through the web based interface or the command line interface CLI in most cases SSL encryption Auto Negotiate and 128 bit or higher K NOTE Telnet does
122. ripted silent installation of the managed system software You can also install and uninstall the features from the command line Deployment Scenarios for Server Administrator You can install Dell OpenManage Server Administrator in the following ways e Install the Server Administrator Web Server on any system Dell PowerEdge system laptop or desktop and the Server Instrumentation on another supported Dell PowerEdge system In this method the Server Administrator Web Server performs the function of a central web server and you can use it to monitor a number of managed systems Using this method reduces the Server Administrator footprint on the managed systems e Continue to install the Server Administrator Web Server and the Server Instrumentation on the same system Installing Managed System Software on Microsoft Windows Operating Systems 45 46 Table 3 1 lists the deployment scenarios for installing and using Server Administrator and helps you make the right choice while selecting the various installation options Table 3 1 Deployment Scenarios You want to Select Remotely manage and monitor your entire network of managed systems from your system laptop desktop or server Server Administrator Web Server You must then install Server Instrumentation on the managed systems Manage and monitor your current system Server Administrator Web Server and Server Instrumentation Manage and monitor
123. ription ALL All features BRCM Broadcom Network Interface Card NIC Agent INTEL Intel NIC Agent 20 Preinstallation Setup Table 2 2 Software Feature IDs for Managed Systems Software continued Feature ID Description IWS Dell OpenManage Server Administrator Web Server OMSM Server Administrator Storage Management Service RAC4 Dell Remote Access Controller DRAC 4 RAC5 Dell Remote Access Controller DRAC 5 iDRAC Integrated Dell Remote Access Controller SA Server Administrator RmtMgmt Remote Enablement Installation Requirements This section describes the general requirements of the Dell OpenManage Server Administrator and provides information on supported operating systems and web browsers K NOTE Prerequisites specific to an operating system are listed as part of the installation procedures Supported Operating Systems and Web Browsers For information on supported operating systems and web browsers see the Dell Systems Software Support Matrix located at support dell com support edocs software omswrels K NOTE Ensure that the web browser is configured to bypass the proxy server for local addresses Multilingual User Interface Support The Dell OpenManage installer provides Multilingual User Interface MUI support available on the following operating systems e Windows Server 2008 64 bit e Windows Server 2008 64 bit R2 e Windows Server 2008 64 bit R2 SP1 Preinstallation Setup
124. rl and User2 Administrator privileges on both the RAC and RAC2 card and give User3 Login privilege on the RAC2 card Figure 8 3 Setting Up RAC Active Directory Objects in Multiple Domains Domain Domain2 Using Microsoft Active Directory 105 To set up the objects for this multiple domain scenario perform the following tasks 1 Ensure that the domain forest function is in Native mode 2 Create two Association Objects AO of Universal scope and AO2 in any domain Figure 8 3 shows the objects in Domain2 3 Create two RAC Device Objects RAC and RACZ to represent the two remote systems 4 Create two Privilege Objects Priv and Priv2 in which Priv has all privileges Administrator and Priv2 has Login privileges 5 Group User and User2 into Group The group scope of Group must be Universal 6 Add Group as Member in Association Object 1 AOL Priv as Privilege Object in AOL and both RAC and RACZ2 as Products in AOL 7 Add User3 as Member in Association Object 2 AO2 Priv2 as Privilege Object in AO2 and RAC2 as a Product in AO2 For Server Administrator or IT Assistant the users in a single Association can be in separate domains and need not be ina Universal group The following is a very similar example to show how Server Administrator or IT Assistant systems in separate domains affect the setup of directory objects Instead of RAC devices you will have two systems running Server Administrator
125. rogram Maintenance dialog box appears This dialog enables you to modify repair or remove the program 4 Select the Remove option and click Next The Remove the Program dialog box appears 5 Click Remove The Uninstalling Dell OpenManage Server Administrator screen appears and provides the status and progress of the software features being uninstalled When the selected features are uninstalled the Install Wizard Completed dialog box appears 6 Click Finish to exit the Server Administrator uninstallation If you are prompted to reboot your system select from the following reboot options e Yes reboot my system now e No I will reboot my system later All Server Administrator features are uninstalled Installing Managed System Software on Microsoft Windows Operating Systems 65 Uninstalling Managed System Software Features Using the Operating System 1 Navigate to the Windows Control Panel 2 Click Add Remove Programs 3 Click Dell OpenManage Server Administrator and click Remove The Add or Remove Programs dialog box appears 4 Click Yes to confirm uninstallation of Server Administrator The Dell OpenManage Server Administrator screen appears and provides the status and progress of the software features being uninstalled If you are prompted to reboot your system select from the following reboot options e Yes reboot my system now e No I will reboot my system later All Server Administrator features are u
126. rovidersEnabled NOTE For ESXi 4 0 use CIMOEMProvidersEnabled and for ESXi 4 1 use ClMoemProviderEnabled 3 For the changes to take effect without restarting the system use the Restart Management Agents option in the DCUI on the local console of the VMware ESXi system If the changes are not effective and you cannot connect to the VMware ESXi host using Server Administrator restart the VMware ESXi host system Installing Dell OpenManage Software on VMware ESXi 93 Uninstalling the Existing OpenManage VIB The following command can be used to uninstall the existing OpenManage VIB vihostupdate pl server lt IP Address gt r B Dell OpenManage ESXi OM640 Reboot the system after uninstalling Configuring the SNMP Agent on Systems Running VMware ESXi Server Administrator generates Simple Network Management Protocol SNMP traps in response to changes in the status of sensors and other monitored parameters You must configure one or more trap destinations on the system running Server Administrator to send SNMP traps to a management station Server Administrator supports SNMP traps on VMware ESXi but does not support SNMP Get and Set operations because VMware ESXi does not provide the required SNMP support You can use the VMware vSphere CLI to configure VMware ESXi to send SNMP traps to a management application such as IT Assistant K NOTE For more information about using the VMware vSphere CLI see the
127. s and lt installation type gt Table 8 1 Folder Names and Installation Types Folder Name Installation Type ITA7 IT Assistant version 8 9 OMSA Dell OpenManage Server Administrator Remote_Management RAC 5 CMC and DRAC on xx0x Blade systems Remote Management Advanced DRAC on xxlx systems NOTE Only iDRACG6 is supported on xx1x systems To use the LDIF files see the instructions in the readme that is in the LDIF files directory To use the Dell Schema Extender to extend the Active Directory Schema perform the steps in Using the Dell Schema Extender You can copy and run the Schema Extender or LDIF files from any location Using the Dell Schema Extender To use the Dell Schema Extender perform the following tasks VAN CAUTION The Dell Schema Extender uses the SchemaExtenderOem ini file To ensure that the Dell Schema Extender utility functions properly do not modify the name or the contents of this file Click Next on the Welcome screen 2 Read the warning and click Next Select Use Current Log In Credentials or enter a user name and password with schema administrator rights Click Next to run the Dell Schema Extender 5 Click Finish To verify the schema extension use the Active Directory Schema Snap in in the Microsoft Management Console MMC to verify the existence of the following classes listed in Table 8 2 Table 8 5 Table 8 7 Table 8 8 Table 8 9 and Table 8 10 and attributes listed i
128. s hardware configuration K NOTE All user settings are preserved during upgrades The following procedures show how to upgrade Server Administrator and other managed system software Upgrading Guidelines e You can upgrade to the latest version of Dell OpenManage Server Administrator from any of the previous three versions For example upgrade to Dell OpenManage Server Administrator 7 0 is supported only for Dell OpenManage Server Administrator versions 6 3 and later e To upgrade from versions earlier than 6 3 uninstall the existing Server Administrator and reinstall the latest Server Administrator K NOTE Uninstalling Server Administrator deletes its user settings Reinstall Server Administrator and apply the user settings e When upgrading an operating system to a major version uninstall the existing OpenManage software and reinstall the latest OpenManage software When upgrading only to an update level change for example Red Hat Enterprise Linux 5 Update 4 to Red Hat Enterprise Linux 5 Update 5 upgrade to the latest OpenManage software all user settings are preserved K NOTE Uninstalling OpenManage software deletes its user settings Reinstall OpenManage software and apply the user settings e If you have installed Server Administrator Web Server version 7 0 ensure that you install Server Instrumentation version 7 0 on your managed system Accessing an earlier version of Server Administrator using Server Administ
129. s pam 0 75 64 could be returned so obtain and install the pam 0 75 64 1386 rpm When Server Administrator is installed on a system running a 64 bit version of Linux operating system ensure that the compat libstde lt version gt i386 rpm RPM package is installed You need to resolve the dependencies manually by installing the missing RPM files from your Linux operating system media K NOTE If you are using later versions of supported Linux operating systems and the RPM files available in the directory SYSMGMT srvadmin linux RPMS supportRPMS onthe DVD are incompatible use the latest RPMs from your operating system media Where can I find the source packages for Open Source RPMs Source packages for Open Source RPMs are available on an orderable DVD image What do I do when management station RAC utility installation fails due to missing RPM file During the installation of the management station RAC utility mgmt st racadm RPM under SYSMGMT ManagementStation linux rac directory on the Dell Systems Management Tools and Documentation DVD the installation may fail due to missing RPM file dependencies on libstdc so libraries Install the compat libstde RPM provided in the same directory to resolve the dependency and retry the installation Frequently Asked Questions 131 When using the rpm e rpm qa grep srvadmin command to remove Dell OpenManage systems management software some RPM utility versions may schedule an un
130. sman client e sblim sfcb s sblim wbemcli e wsmancli Deselect the sblim wbemceli package from the above list e Select the openwsman server and click Next f After the operating system installation install the following package from the operating system DVD or using the Yum utility libempiCppImpl0 e Install all the prerequisite RPMs required for successful installation If your system had VMware ESX version 4 0 or 4 1 factory installed Red Hat Enterprise Linux versions 5 x and 6 0 or SUSE Linux Enterprise Server version 10 and 11 see the Dependent RPMs for Remote Enablement section for information on any RPMs that you need to manually install prior to installing managed system software Typically you may not need to manually install any RPMs Installing Managed System Software Using Dell Provided Media The Dell OpenManage installer uses RPMs to install each component The media DVD is divided into subdirectories to enable easy custom installation K NOTE On the Red Hat Enterprise Linux 5 x operating system DVDs are auto mounted with the noexec mount option This option does not allow you to run any executable from the DVD Manually mount the DVD and then run executables Installing Managed System Software on Supported Linux and VMware ESX 77 To review the software before you install it follow this procedure 1 Load the Dell Systems Management Tools and Documentation DVD into your system s DVD drive
131. ssage An error occurred while attempting to execute a Visual Basic Script Please confirm that Visual Basic files are installed correctly What can I do to resolve this problem 126 Frequently Asked Questions This error occurs when the prerequisite checker calls the Dell OpenManage script vbstest vbs a Visual Basic script to verify the installation environment and the script fails Frequently Asked Questions 127 The possible causes are e Incorrect Internet Explorer Security Settings Ensure that Tools Internet Options Security Custom level gt Scripting Active scripting is set to Enable Ensure that Tools Internet Options Security Custom level gt Scripting Scripting of Java applets is set to Enable e Windows Scripting Host WSH has disabled the running of VBS scripts WSH is installed during operating system installation by default On Windows 2003 WSH can be configured to prevent the running of scripts with a VBS extension a Right click My Computer on your desktop and click Open Tools gt Folder Options File Types b Look for the VBS file extension and ensure that File Types is set to VBScript Script File c If not click Change and choose Microsoft Windows Based Script Host as the application that gets invoked to run the script WSH is the wrong version corrupted or not installed WSH is installed during operating system installation by default Download WSH from msdn microsoft com Is
132. stem later K NOTE If you have selected Remote Enablement during installation an error message A provider WinTunnel has been registered in the Windows Management Instrumentation namespace ROOT dcim sysman to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests is logged in Windows Event Log You can safely ignore this message and continue with installation Server Administrator Installation With Citrix Application Server Citrix remaps all your hard drive letters when installed For example if you install Server Administrator on drive C and then install Citrix it may change your drive letter C to M Server Administrator may not work properly because of the remapping 50 Installing Managed System Software on Microsoft Windows Operating Systems In order to avoid this problem select one of the following options Option 1 1 Uninstall Server Administrator 2 Install Citrix 3 Reinstall Server Administrator Option 2 After installing Citrix type the following command msiexec exe fa SysMgmt msi Performing an Unattended Installation of Managed System Software The Dell OpenManage installer features a Typical Setup option and a Custom Setup option for the unattended installation procedure Unattended installation enables you to simultaneously install Server Administrator on multiple systems You can perform an unattended
133. sts the names of the directories in the SYSMGMT srvadmin linux custom lt operating system gt directory Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system gt Directory Name of RPM Description Other Server Administrator RPMs required Server Instrumentation This is the core code for Server Administrator It provides motherboard alerts and contains the CLI that allows to monitor and control Server Administrator for example onconfig omdiag and omreport All peripheral packages except the standalone DRAC support require all or most of the RPMs in this directory to be installed NOTE You may need to install IPMI drivers for proper functionality srvadmin cm Server Administrator Inventory Collector _ srvadmin omilcore Systems management change management srvadmin deng and inventory collector stvadmin omacore srvadmin deng Server Administrator Data Engine Systems srvadmin omilcore management provides a data management framework for systems management software strvadmin hapi Server Administrator Hardware Application srvadmin omilcore Programming Interface This systems management package provides the device drivers and libraries needed by systems management software to access information about the hardware on supported systems 134 Frequently Asked Questions Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system Dire
134. successful Delete the following temporary windows installer registry if present HKLM Software Microsoft Windows CurrentVersion Instal ler InProgress I get a misleading warning or error message during Dell OpenManage installation If you have insufficient disk space on your Windows system drive you may encounter misleading warning or error messages when you run Dell OpenManage Install Additionally windows installer requires space to temporarily extract the installer package to the TEMPS folder Ensure that you have sufficient disk space 100 MB or more on your system drive prior to running Dell OpenManage Install Frequently Asked Questions 123 I am getting an error message An older version of Server Administrator software is detected on this system You must uninstall all previous versions of Server Administrator applications before installing this version while launching Dell OpenManage Install If you see this error when trying to launch Dell OpenManage Install it is recommended that you run the OMClean exe program under the SYSMGM T srvadmin support OMClean directory to remove an older version of Server Administrator on your system Do I need to uninstall previous versions of Server Administrator before installing Citrix Metaframe Yes Uninstall previous versions of Server Administrator before installing Citrix Metaframe all versions As errors may exist in the registry after the Citrix Metaframe install
135. supported by Dell or Citrix and it is not recommended Manual removal of any RPM leaves the system in an inconsistent state which could make any potential issue debugging effort difficult or impossible A future Supplemental Pack release supports removal of the Dell OpenManage Supplemental Pack Installing Dell OpenManage Software on Citrix XenServer If the XenServer image is upgraded to a newer XenServer update or release the Dell OpenManage Supplemental Pack must be reinstalled since the new XenServer image is placed on a different partition from the original In this case follow the same installation instructions as before However any Dell OpenManage configuration settings saved on your server is lost For more information on using Dell OpenManage with Citrix XenServer Dell Edition see the Citrix XenServer Dell Edition Solution Guide at support dell com support edocs software Citrix K NOTE If you are connecting to a XenServer 6 0 managed node using server administrator web server use port 5986 in the format Hostname Port Number or IP address Port Number Post Installation Tasks After the installation or upgrade of OpenManage 1 Execute the post installation configuration scripts of Remote Enablement feature cd opt dell srvadmin etc autoconf cim component sh p 5986 2 Restart openwsman and sfcb services etc init d openwsmand restart etc init d sfcb restart 3 Open the port 5986 iptables I RH Firew
136. t RPM files are on the Red Hat Enterprise Linux installation media All other RPMs are available in the SYSMGMT srvadmin linux RPMS supportRPMS opensource components directory To install or update all the dependent RPM files execute the following command rpm ivh SYSMGMT srvadmin linux RPMS supportRPMS opensource components You can then continue with the Server Administrator installation I have performed a non default install of the Linux operating system using the Linux operating system media I see missing RPM file dependencies while installing Server Administrator Server Administrator is a 32 bit application When installed on a system running a 64 bit version of Red Hat Enterprise Linux operating system the Server Administrator remains a 32 bit application while the device drivers installed by Server Administrator are 64 bit If you attempt to install Server 130 Frequently Asked Questions Administrator on Red Hat Enterprise Linux versions 5 and version 6 for Intel EM64T ensure that you install the applicable 32 bit versions of the missing RPM file dependencies The 32 bit RPM versions always have i386 in the file name extension You may also experience failed shared object files files with so in the file name extension dependencies In this case you can determine which RPM is needed to install the shared object by using the RPM whatprovides switch For example rpm q whatprovides libpam so 0 An RPM name such a
137. t be logged in with administrator privileges to perform certificate management You can manage X 509 certificates for Server Administrator and IT Assistant from the respective Preferences page Click General Settings select the Web Server tab and click X 509 Certificate Best Practices for X 509 Certificate Management For the security of your system while using server administrator ensure the following e Unique host name All systems that have Server Administrator installed should have unique host names e Change localhost to unique All systems with host name set to localhost should be changed to a unique host name Remote Enablement Requirements The Remote Enablement feature is currently supported on e Microsoft Windows e Microsoft Hyper V e Hyper V Server e Red Hat Enterprise Linux SUSE Enterprise Linux e VMware ESXi and ESX e Citrix XenServer 6 0 Preinstallation Setup 29 To install the Remote Enablement feature the following must be configured on your system e Windows Remote Management WinRM e CA Self Signed Certificate e WinRM HTTPS Listener Port e Authorization for WinRM and Windows Management Instrumentation WMI Servers Installing WinRM On Windows Server 2008 R2 and Windows 7 WinRM 2 0 is installed by default On Windows Server 2008 WinRM 1 1 is installed by default Certificate Authority Signed Self Signed Certificate You need a certificate signed by a CA or a self signed certific
138. tall Administrator packages stvadmin Package that checks NA NA N N N N syscheck system ID and validates Dell OpenManage support stvadmin Data Engine stores srvadmin Server Y Y Y Y deng and manages omilcore Instrumentation objects for systems and SNMP management monitoring 148 Dell OpenManage Linux Installer Packages Table A 2 Server Instrumentation and SNMP monitoring continued RPM Description OM Dependant Required for OpenManage packages 63 64 65 7 0 stvadmin Provides low level None Server Y Y Y Y hapi hardware interface Instrumentation for systems management srvadmin Provides systems srvadmin Server YY XY isvc management omilcore Instrumentation interface to local srvadmin deng and SNMP and remote systems srvadmin hapi monitoring management srvadmin N N N N ipmi libsmbios Provides SMBIOS None Installationand Y Y Y Y library to get software updates standard BIOS using ITA tables smbios Provides SMBIOS None Installation Y Y Y Y utils bin Utility to get system information Dell OpenManage Linux Installer Packages 149 Table A 3 Packages needed for local management that are used by GUI and CLI components RPM Description 0M Required for OpenManage Dependant 63 64 65 70 packages srvadmin Common srvadmin Server YoY yY Y omcommon framework or omilcore Administrator libraries for GUI CLI GUI CLI stvadmin Provides plugins srvadmin Server Y Y Y Y omacore
139. taller Packages Table A 1 Meta RPMs continued RPM Description Dependant packages Required for OpenManage 6 3 6 4 65 7 0 stvadmin rac4 Meta RPM for RAC4 components stvadmin omilcore stvadmin racadm4 stvadmin racdrsc4 stvadmin racsvc stvadmin rac4 populator stvadmin rac components stvadmin racdrsc 6 3 packages RAC 4 management Y Y Y Y using Server Administrator GUI CLI RAC4 tools stvadmin rac5 Meta RPM for RACS components stvadmin omilcore stvadmin racdrsc5 stvadmin racadm5 stvadmin racdrsc srvadmin rac components 6 3 packages RAC 5 management Y Y Y Y using Server Administrator GUI CLI RAC5 tools Dell OpenManage Linux Installer Packages 147 Table A 1 Meta RPMs continued RPM Description Dependant Required for OpenManage packages 63 64 65 7 0 stvadmin Meta RPM for srvadmin iDRAC Y YYY idrac iDRAC omilcore management using components srvadmin Server idracdrsc Administrator srvadmin GUI CLI iDRAC idracadm tools srvadmin racdrsc srvadmin rac components srvadmin argtable2 6 3 packages Table A 2 Server Instrumentation and SNMP monitoring RPM Description OM Dependant Required for OpenManage packages 63 64 65 70 stvadmin Core Install package smbios utils bin Installing and Y Y Y Y omilcore that provides tools libsmbios functioning of for the systems Server management ins
140. ter the unattended uninstallation package has been distributed 2 Use your ISV distribution software to distribute the typical unattended uninstallation package to the remote systems The program executes to uninstall managed systems software on each remote system 3 Reboot each remote system to complete uninstallation Unattended Uninstall Command Line Settings Table 3 2 shows the unattended uninstall command line settings available for unattended uninstallation Type the optional settings on the command line after msiexec exe x SysMgmt msi with a space between each setting For example running msiexec exe x SysMgmt msi qb runs the unattended uninstallation and displays the unattended uninstallation status while it is running Running msiexec exe x SysMgmt msi qn runs the unattended uninstallation but silently without displaying messages Installing Managed System Software on Microsoft Windows Operating Systems 67 68 Installing Managed System Software on Microsoft Windows Operating Systems Installing Managed System Software on Supported Linux and VMware ESX The Dell OpenManage installer supports both 32 bit and 64 bit architecture The following table explains the operating system installation matrix for Dell OpenManage Table 4 1 Operating System Installation Matrix for Dell OpenManage Operating System OpenManage 32 bit Architecture OpenManage 64 bit Architecture Architecture Red Hat
141. the built in Administrator account see the Windows Server 2008 Help Running Prerequisite Checker In CLI Mode You must run the prerequisite checker in the CLI mode as Windows Server 2008 and Hyper V Server does not support the GUI mode For more information see Prerequisite Checker Installing Dell OpenManage Software On Windows Server 2008 87 Installing Managed System Software in CLI Mode Launch the MSI file from the command prompt using the command msiexec i SysMgmt msi The MSI file SysMgmt msi is located at SYSMGMT srvadmin windows SystemsManagement on the Dell Systems Management Tools and Documentation DVD To install the localized version of the managed system software type msiexec I SysMgmt msi TRANSFORMS lt languauge_transform gt mst in the command prompt Replace lt language_transform gt mst with the appropriate language file e 1031 mst German e 1034 mst Spanish e 1036 mst French e 1041 mst Japanese e 2052 mst Simplified Chinese K NOTE For more information on optional command line settings for the MSI installer see Command Line Settings for MSI Installer Uninstalling Systems Management Software To uninstall managed system software type msiexec x sysmgmt msi in the command prompt 88 Installing Dell OpenManage Software On Windows Server 2008 Installing Dell OpenManage Software on VMware ESXi VMware ESXi is factory installed on some Dell systems For a list of these syste
142. these prerequisites have been met DKS automatically builds a device driver when needed during Server Administrator startup Using Dynamic Kernel Support After Server Administrator Installation To enable Server Administrator to support a kernel that is not supported by a precompiled device driver and is loaded after Server Administrator has been installed perform the following step Ensure that the DKS prerequisites are met on the managed system and boot the new kernel on the system Server Administrator builds a device driver for the kernel running on the system the first time Server Administrator starts after the kernel is loaded By default Server Administrator starts during system startup Copying a Dynamically Built Device Driver to Systems Running the Same Kernel When the Server Administrator dynamically builds a device driver for the running kernel it installs the device driver in the lib modules lt keme gt kernel drivers firmware directory where lt kernel gt is the kernel name returned by typing uname r If you have a system running the same kernel for which a device driver was built you can copy the newly built device driver to the vatr omsa dks lt kerne gt directory on the other system for use by the Server Administrator This allows the Server Administrator to use DKS on multiple systems without having to install the kernel source on every system Installing Managed System Software on Supported Linux and VMware ESX
143. tributing the entire contents of the media or by mapping a drive from the target system to the location of the DVD image Mapping a Drive to Act as the Typical Unattended Installation Package 1 Share an image of the Dell Systems Management Tools and Documentation DVD with each remote system on which you want to install Server Administrator You can accomplish this task by directly sharing the DVD or by copying the entire DVD to a drive and sharing the copy 2 Create a script that maps a drive from the remote systems to the shared drive described in step 1 This script should execute msiexec exe i Mapped Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi qb after the drive has been mapped 3 Configure your ISV distribution software to distribute and execute the script created in step 2 4 Distribute this script to the target systems by using your ISV software distribution tools The script executes to install Server Administrator on each remote system 5 Reboot each remote system to enable Server Administrator 52 Installing Managed System Software on Microsoft Windows Operating Systems Distributing the Entire DVD as the Typical Unattended Installation Package 1 Distribute the entire image of the Dell Systems Management Tools and Documentation DVD to your target systems 2 Configure your ISV distribution software to execute the msiexec exe i DVD Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi q
144. tructions for the operating system you are running on your system Preinstallation Setup 17 You can run the prerequisite checker silently by executing runprereqchecks exe s from the SYSMGMT srvadmin windows PreReqChecker directory on the Dell Systems Management Tools and Documentation DVD After running the prerequisite checker a HTML file omprereq htm is created in the Temp directory This file contains the results of the prerequisite check The Temp directory is located at X Documents and Settings username Local Settings Temp To find ZTEMP go to a command line prompt and type echo TEMPS The results are written under the following key for a managed system HKEY_LOCAL_MACHINE Software Dell Computer Corporation OpenManage PreReqChecks MN While running the prerequisite checker silently the return code from runprereqchecks exe is the number associated with the highest severity condition for all the software products The return code numbers are the same as those used in the registry Table 2 1 details the return codes Table 2 1 Return Codes While Running the Prerequisite Checker Silently Return Description Code 0 No condition or conditions is associated with the software l An informational condition or conditions is associated with the software It does not prevent a software product from being installed 2 A warning condition or conditions is associated with the software It is recommend
145. uct to which you want to apply the Active Directory configuration changes Prodname refers to the name of the product defined in omprv32 ini For Server Administrator it is omsa enable lt true false gt true Enables Active Directory service authentication support false Disables Active Directory service authentication support adprodname lt text gt Specifies the name of the product as defined in the Active Directory service This name links the product with the Active Directory privilege data for user authentication 120 Using Microsoft Active Directory Frequently Asked Questions General How do I install Dell OpenManage Server Administrator with only the CLI features By choosing not to install the Server Administrator Web Server you get CLI features only What ports do Dell OpenManage applications use The default port used by Server Administrator is 1311 The default ports used by Dell OpenManage IT Assistant are 2607 for the connection service and 2606 for the network monitoring service These ports are configurable For port information of a particular component see the User Guide of that respective component When I run virtual media on the DRAC controller over a Wide Area Network WAN with low bandwidth and latency launching Dell OpenManage Install directly on the virtual media failed what do I do Copy the web install package available on support dell com to your local system and then la
146. uestions 135 Table 9 3 Names of the Directories Under the srvadmin linux custom lt operating system Directory continued Name of RPM Description Other Server Administrator RPMs required add iDRAC Software for remote management of third generation Remote Access Controllers For example iDRAC srvadmin Integrated Dell Remote Access Card Data srvadmin omilcore idrac Populator Remote Access Controller srvadmin deng components components stvadmin hapi and srvadmin racser srvadmin iDRAC Command Interface The command _srvadmin omilcore idracadm line user interface to the Integrated Dell Remote Access Controller stvadmin iDRAC Integration Layer Integrated Dell srvadmin omilcore idracdrsc Remote Access CLI and Web Plug in to Server srvadmin deng Administrator srvadmin rac4 components and srvadmin omacore add RAC4 Software for remote management of fourth generation Remote Access Controllers For example DRAC 4 srvadmin ract Remote Access Card Data Populator strvadmin omilcore components Remote Access Controller components srvadmin deng srvadmin hapi and srvadmin racsve stvadmin RAC Command Interface The command _ srvadmin omilcore racadm4 line user interface to the Remote Access Controller RAC stvadmin DRAC 4 Integration Layer Remote Access srvadmin omilcore racdrsc4 CLI and Web Plugin to Server Administrator srvadmin deng srvadmin r
147. unch Dell OpenManage Install Do I need to uninstall the Adaptec Fast Console application installed on the system before installing the Server Administrator Storage Management Service Yes if you already have Adaptec Fast Console installed on your system you must uninstall this application before installing the Server Administrator Storage Management Service Frequently Asked Questions 121 Microsoft Windows How do I fix a faulty installation of Server Administrator You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator To force a reinstall 1 Find out the version of Server Administrator that was previously installed 2 Download the installation package for that version from support dell com 3 Locate SysMgmt msi from the SYSMGMT srvadmin windows SystemsManagement directory and enter the following command at the command prompt to force a reinstall msiexec i SysMgmt msi REINSTALL ALL REINSTALLMODE vomus 4 Select Custom Setup and choose all the features that were originally installed If you are not sure which features were installed select all of them and perform the installation K NOTE If you installed Server Administrator in a non default directory make sure to change it in Custom Setup as well Once the application is installed you can uninstall it from Add Remove Programs What do I do when the creation of WinRM listener fails with the
148. up your secure port server preferences 1 Click Preferences on the global navigation bar The Preferences home page is displayed Click General Settings and the Web Server tab Set options as necessary in the Server Preferences window e Session Timeout Sets the time limit for a session to remain active Select Enable to set a time out if there is no user interaction for a specified time in minutes After a session time out the user must log in again to continue Select Disable to disable the Server Administrator session time out feature HTTPS Port Specifies the secure port for Server Administrator The default secure port for Server Administrator is 1311 K NOTE Changing the port number to an invalid or in use port number may prevent other applications or browsers from accessing Server Administrator on the managed system Preinstallation Setup 27 28 IP Address to Bind to Specifies the IP address es for the managed system that Server Administrator binds to when starting a session Select All to bind to all IP addresses applicable for your system Select Specific to bind to a specific IP address K NOTE A user with administrator privileges cannot use Server Administrator when logged into the system remotely K NOTE Changing the IP Address to Bind to value to a value other than All may prevent other applications or browsers from remotely accessing Server Administrator on the managed system Mail to
149. ure but was unable to use the feature because certain prerequisites were not met Building lt driver gt using DKS FAILED where lt driver gt is dcdbas or dell_rbu K NOTE Server Administrator logs messages to the var log messages log file To use DKS identify which kernel is running on the managed system and check the DKS prerequisites Determining the Running Kernel 1 Loginas root 2 Type the following command at a console uname r 3 Press lt Enter gt The system displays a message identifying the running kernel Dynamic Kernel Support Prerequisites For managed system software to use DKS the following dependencies must be met before starting Server Administrator e The running kernel must have loadable module support enabled e The source for building kernel modules for the running kernel must be available from lib modules uname 1 build On systems running SUSE Linux Enterprise Server the kernel source RPM provides the necessary 72 Installing Managed System Software on Supported Linux and VMware ESX kernel source On systems running Red Hat Enterprise Linux the kernel devel RPMs provide the necessary kernel source for building kernel modules e The GNU make utility must be installed The make RPM provides this utility e The GNU C compiler gcc must be installed The gec RPM provides this compiler e The GNU linker Id must be installed The binutils RPM provides this linker When
150. uter in the left navigation pane Expand Personal Select Certificates In the right hand pane double click the required certificate The Certificate screen is displayed Preinstallation Setup 14 Click Details tab 15 Select Thumbprint 16 Copy the thumbprint to the clipboard You can use this parameter while creating the HTTPS listener 17 Click OK Creating the WinRM HTTPS Listener To enable the HTTPS listener on WinRM type the following command winrm create winrm config Listener Address Transport HTTPS Hostname lt host_ name gt CertificateThumbprint 6e132c546767bf16a8acf4fe0e713d5b2da43013 If you are using Windows Server 2008 Small Business Server leave the value of CertificateThumbprint blank as follows winrm create winrm config Listener Address Transport HTTPS Hostname lt host_name gt CertificateThumbprint K NOTE Ensure that the values of the Hostname and CertificateThumbprint are correct The HTTP listener is enabled by default and listens at port 80 Configuring User Authorization for WinRM and WMI Servers To provide access rights to WinRM and WMI services users must be explicitly added with the appropriate access levels K NOTE To configure user authorization For WinRM and WMI Servers you must login with administrator privileges For Windows Server 2008 operating systems you must login with built in administrator privileges K NOTE The administrator is
151. vadmin linux custom lt operating system Directory continued Name of RPM Description Other Server Administrator RPMs required Remote Enablement Manage and monitor your current system using some other remote system srvadmin cm Server Administrator Inventory strvadmin omilcore Collector Systems management change srvadmin deng and management inventory collector strvadmin omacore srvadmin deng Server Administrator Data Engine Systems srvadmin omilcore management provides a data management framework for systems management software srvadmin hapi Server Administrator Hardware Application srvadmin omilcore Programming Interface This systems management package provides the device drivers and libraries needed by systems management software to access information about the hardware on supported systems stvadmin isve Server Administrator Instrumentation stvadmin omilcore Service Server Administrator provides a strvadmin deng and suite of systems management information for srvadmin hapi keeping supported systems on your network healthy Server Administrator Instrumentation Service provides fault management information prefailure information and asset and inventory information to management applications The Instrumentation Service monitors the health of the system and provides rapid access to detailed fault and performance information about the hardware on supported systems The Instrumentation
152. ve Directory 103 Figure 8 2 shows the set up of the Active Directory objects in a single domain In this scenario you have two DRAC 4 cards RAC and RAC2 and three existing Active Directory users Userl User2 and User3 You want to give Userl and User2 administrator privilege on both DRAC 4 cards and give User3 login privilege on the RAC2 card Figure 8 2 Setting Up RAC Active Directory Objects in a Single Domain To set up the objects in a single domain scenario perform the following tasks 1 Create two Association Objects 2 Create two RAC Product Objects RAC and RAC2Z to represent the two DRAC 4 cards 3 Create two Privilege Objects Priv and Priv2 in which Priv has all privileges administrator and Priv2 has login privileges 104 Using Microsoft Active Directory 4 Group User and User2 into Group 5 Add Group as Member in Association Object 1 AOL Priv as Privilege Object in AOI and both RAC and RAC2 as RAC Products in AOL 6 Add User3 as Member in Association Object 2 AO2 Priv2 as Privilege Object in AO2 and RAC2 as RAC Product in AO2 For more information see Adding Users and Privileges to Active Directory Figure 8 3 shows the setup of the Active Directory objects in multiple domains for RAC In this scenario you have two DRAC 4 cards RAC1 and RAC2 and three existing Active Directory users Userl User2 and User3 User is in Domain but User2 and User3 are in Domain2 You want to give Use
153. your current system using some other remote system Remote Enablement For systems running on Microsoft Windows Remote Enablement is under the Server Instrumentation option You must then install the Server Administrator Web Server on the remote system View the status of local and remote storage attached to a managed system and obtain storage management information in an integrated graphical view Storage Management Remotely access an inoperable system receive alert notifications when a system is down and remotely restart a system Remote Access Controller K NOTE Install the Simple Network Management Protocol SNMP agent on your managed system using your operating system medium before installing the managed system software Installing Managed System Software on Microsoft Windows Operating Systems Installing Server Administrator This section explains how to install the Server Administrator and other managed system software using two installation options e Using the setup program at SYSMGMT srvadmin windows on the Dell Systems Management Tools and Documentation DVD e Using the unattended installation method through the Windows Installer Engine msiexec exe see Table 3 2 K NOTE SNMP service is stopped and started during Systems Management installation and uninstallation As a result services like DSM IT Assistant Connection Service DSM IT Assistant Network Monitor and other third party servic

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