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1. Refresh radio button Under Active Scripting select the Enable radio button Under Active scripting select the Allow scripting of Internet Explorer web browser controls radio button 7 Click OK and restart your browser e To allow Single Sign on for Server Administrator perform the following steps 1 Navigate to Tools in Internet Explorer Under Tools click Internet Options Under Internet Options click the Security tab Select Trusted sites Click the Custom Level button DU RUN Under User Authentication select the Automatic Logon with current username and password radio button Press OK to exit the Custom Level window 7 Now select the Advanced tab and under HTTP 1 1 settings make sure Use HTTP 1 1 is checked 8 Select Trusted sites Click Sites Add server to the website Click Close 9 Click OK and restart your browser e If you run a security scanner tool such as Nessus against the Server Administrator Web server certain security warnings against port 1311 running the Server Administrator Web server may be displayed The following warnings have been investigated by Dell engineering and are determined to be false positives invalid security warnings that you can safely ignore The Web server on 1311 allows scripts to read sensitive configuration and or XML files Dell has determined that this warning is a false positive The Web server on 12. not cause a system reset even if this alert action is set Clicking the browser Back and Refresh buttons may not display the correct page with respect to the Server Administrator component tree tabs tab menus or help as Server Administrator has been designed with limited functionality to reduce overhead Full feature capabilities of the Web browser such as Back Refresh and Open in New Window may not be supported Selecting the boot sequence under the BIOS Setup tab does not re enable boot devices that have been previously disabled in the System Setup Program The links on the Server Administrator home page may lock up after repeated random clicking To resolve this situation refresh the browser by pressing lt F5 gt or click the browser Refresh button All unsecured HTTP requests to Server Administrator receive an invalid response Server Administrator runs only one instance of the Web server which is secure Make all connections through https lt ip address gt lt port number gt Any http lt ip address gt lt port number gt request for connection with the server receives an invalid response If the browser used with Server Administrator indicates that it cannot display a page or perform an action ensure that the browser is in online mode To go online perform the following Ifyou are using Internet Explorer click File on the menu bar and deselect the Work Offline option When Work Offline is selecte
3. system with VMware ESXi version 4 275271 If you are running Server Administrator Web Server on a Microsoft Windows XP SP2 operating system and trying to manage a system with VMware ESXi version 4 operating system remotely a login failure message is displayed To resolve this issue you must apply Microsoft KB909425 The KB is available at http support microsoft com kb 909425 e Misleading title in Setting Alert Actions online help page 450364 The title in the Setting Alert Actions online help page is misleading It should be read as Setting Alert Actions on Linux and Windows Operating System e OMSA Memory online help page needs more updates for DDDC redundant mode 450671 The OMSA Memory online help page currently provides details for DDDC redundancy mode but this has not been captured at all the places in the document DDDC Double Device Data Correction is anew memory redundancy feature in newer PExx1x servers e Predictive failure information is missing from online help 450508 In the online help under power supply information the online status shown is Failure detected Predictive failure There is no corresponding information in online help page for predictive failure e Help page in Network page does not include disable option for connection status 452656 In the online help page the Network Page under Main system Chassis does not include disable option for connection status Issues for Server Administrator
4. 311 allows to delete which implies that the Web server will allow a remote user to delete the files in root on the server Dell has determined that this warning is a false positive The Web server on 1311 may be susceptible to a WWW Infinite Regues attack Dell has determined that this warning is a false positive Itis possible to make the remote thttpd server execute arbitrary code by sending a request like GET If Modified Since AAA JAA AA Solution If you are using thttpd upgrade to version 2 0 If you are not then contact your vendor and ask for a patch or change your Web server CVE on this one is CAN 2000 0359 Dell has determined that this warning is a false positive e Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign On feature e Server Administrator security settings are not applicable for Active Directory users Active Directory users with read only login can access Server Administrator even after access is blocked in the preferences page of Server Administrator e Dell SNMP MIB Files for Dell Systems Dell SNMP MIB files for Dell systems allow you to obtain and verify information provided by supported software agents The current MIB files supported by PowerEdge TM software agents are located at support mib on the Dell Systems Management Tools and Documentation DVD NOTE A MIB I1 compliant SNMP supported network management station is required t
5. Administrator CLI commands may function properly only when they are run from the elevated console window Therefore it is recommended that you use the elevated console for running the CLI Due to some limitations you cannot login simultaneously to multiple browser instances tabs using SSO login as only one session remains active while the other sessions expire System Board System Level current sensor is not configurable 410966 For some xx lx systems warning threshold on the System Board System Level current sensor is not configurable Changing this value in the Server Administrator UI or CLI fails and the following error message is displayed Error Hardware subsystem reports command failed This value is not configurable by the user e Setting power profile fails with BIOS setup password enabled 449421 If the BIOS Setup password is set some of the settings from Server Administrator BIOS Setup might not actually get set in the F2 BIOS although Server Administrator GUI may show this as a success Issues for Server Administrator running on all Microsoft Windows Operating Systems e Execute all Server Administrator CLI commands from a 32 bit Windows command prompt Acceptable ways to access the 32 bit command prompt are by clicking Start gt Programs gt Accessories gt Command Prompt or by clicking Start gt Run and then typing cmd exe Attempts to run the CLI commands from the DOS command command com may generate unp
6. Dell OpenManage Server Administrator Version 6 5 Release Notes Wha s New The release highlights of OpenManage Server Administrator 6 5 e Added support for the following operating systems VMware ESX 4 0 U3 VMware ESX 4 1 U1 VMware ESXi 4 1 U1 VMware ESXi 4 0 U3 Citrix XenServer 5 6 FP1 Microsoft Windows Small Business Server 2011 Microsoft Windows Server 2008 R2 SP1 e Deprecated the following operating systems Red Hat Enterprise Linux 4 x VMware ESX 4 0 U2 VMware ESX 4 1 VMware ESXi 4 0 U2 VMware ESXi 4 1 Citrix XenServer 5 6 e New Platforms supported Dell PowerEdge R210 II Dell PowerEdge T110 II e Server Administrator reports whether a Converged Network Adapter CNA has Fibre Channel over Ethernet FCoE iSCSI over Ethernet iSoE capability or not Also Server Administrator supports new team types for CNA cards For more information on team types refer to the online help e Added support for a new memory redundancy mode called Double Device Data Correction DDDC e Added support for display of Lifecycle Controller Unified Server Configurator USC version information To display this information the minimum iDRAC version for Dell monolithic systems is 1 70 and for Dell modular systems is 3 20 e Added support for 32x32 GB DIMM for Server Administrator to report the correct memory capacity For a list of platforms Operating Systems and Browsers support added and deprecated refer to the Dell Systems Software Supp
7. a for certain systems As a result the voltage temperature and other probes may not be visible on the Server Administrator home page until the RAC has completed resetting The RAC may not send traps when your system is locked up To enable traps to be sent when the system is locked configure the watchdog timer using the Server Administrator GUI In the Server Administrator GUI click the Properties tab and ensure that the Auto Recovery is selected The default value of the Action On Hung Operating System Detection setting is None None indicates that detection will not be performed RAC firmware 2 0 and higher does not support passwords with special characters non alphanumeric only for RAC user IDs logging in using the Web based interface with Local RAC Authentication If you created RAC user IDs using previous versions of the firmware or if you created user IDs using Server Administrator that is running version 2 0 firmware on the managed system you cannot log in to the RAC Use one of these methods to correct this issue Change your passwords before updating the firmware OR Use the following CLI command to change the password omconfig rac users username xx userpassword yy where xx is the original user ID and yy is the new password OR Change the password through Server Administrator using the User tab Ensure that the check box to change the password is checked Enter a new password and then enter it again t
8. aged node To resolve this issue in the VMware ESX 4 0 U2 managed node upgrade the curl version to 7 19 4 or later Issues for Server Administrator Web Server running on all Linux Operating Systems e Domain users unable to login to Windows MN from Linux Web Server 275424 332775 Negotiate authentication is not supported while remote managing a Windows based managed node from Linux based Server Administrator Web Server If you run Server Administrator Web Server on a Linux based operating system and try to manage a remote Windows managed system as domain user a login failed message will be reported You can remotely manage a Windows Linux based Managed System from a Windows based Server Administrator Web Server Issues for Server Administrator running on Red Hat Linux 6 0 Operating System e Inventory Collector service fails when Server Administrator is installed on Red Hat Enterprise Linux 6 0 operating system 411448 When Server Administrator is installed on Red Hat Enterprise Linux 6 0 operating system inventory collector service fails and the following error message is displayed libstdc so 5 is required to run the Inventory collector When the inventory collector service fails management station does not report the inventory of the system information on hardware software firmware and so on To resolve this issue manually install the following RPMs Procmail compat libstdc 1686 libxml2 1686 Do not i
9. d a check displays to the left of the option on the File menu If Internet Explorer prompts you to Work Offline Connect or Try Again always select Connect or Try Again Do not select Work Offline When setting dates in the Asset Information section of the Server Administrator home page the current time is appended to the date When setting dates with the CLI the appended time is noon On some systems temperature probe values and settings are only supported for whole degrees not tenths of a degree On these systems setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold If you close the browser using browser Close button or log off from the Operating System the Server Administrator session does not get terminated This session will be listed in the Session Management page until the session time out occurs or DSM SA connection service is restarted or the operating system is rebooted The maximum number of Server Administrator sessions at a time is configured by connections entry in lt OpenManagelInstallPath gt iws config iws ini file If you change the operating system timezone to a new timezone Server Administrator session management will not display the time in the new time zone specified Restart the Server Admini
10. d trademarks of the Mozilla Foundation Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries Server Administrator includes software developed by the Apache Software Foundation www apache org Server Administrator utilizes the OverLIB JavaScript library This library can be obtained from www bosrup com Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 02 Rev A00
11. d virtual disk fails the virtual disk is in a Degraded state The Check Consistency operation should not be performed on a virtual disk while it is in a degraded state However the task drop down menu for a degraded RAID 1 concatenated virtual disk may display the Check Consistency option Do not perform a consistency check until appropriate actions are performed to restore the virtual disk Dell is working to resolve this problem With Chinese or Japanese language browser settings using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in text overflowing to the bottom of the side by side blue text boxes Issues for Remote Access NOTE The Remote Access Service is supported on xx1x systems only The following subsections list the currently known issues regarding implementation and operation of your RAC and the Remote Access Service in Server Administrator Issues for all Operating Systems Server Administrator user interface and commands related to local authentication enable are not applicable for RAC firmware 3 20 The Active Directory authentication feature replaces the local operating system authentication feature in this version of firmware Due to this change the following commands will return errors racadm localauthenable omconfig rac authentication Due to fluctuations in the watchdog timer the Last Crash Screen may not be captured when the Automatic System Recovery is set to a valu
12. e of less than 30 seconds To ensure correct functioning of the Last Crash Screen feature set the System Reset Timer to at least 30 seconds The cfg DNSServerl and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command 132894 The remote access controller uses FTP protocol to perform some of the Dell OpenManage commands If a firewall is installed in the system it may cause these commands to fail The following Server Administrator CLI commands use FTP protocol to communicate with the RAC omconfig rac uploadcert omconfig rac generatecert The following racadm commands use FTP protocol to communicate with the RAC racadm sslcertupload racadm sslcsrgen racadm fwupdate If the RAC configuration is reset to factory defaults using the racadm racresetcfg command the RAC configuration tab in Server Administrator does not reflect the reset configuration settings until the system reboots Also the RAC configuration page in Server Administrator cannot be used to make any configuration changes until the system reboots The RAC does not support local RAC user IDs with special characters When adding a local RAC user use only alphanumeric characters for the user name While the RAC is being reset the Instrumentation Service cannot read sensor dat
13. face prompt displayed by the interactive application Once these changes are made the Interactive services dialog detection dialog box will be displayed by the operating system to provide access to the interactive application interface prompt After upgrading Windows Server 2003 x64 to Windows Server 2008 x64 with Dell OpenManage Server Administrator installed the Dell OpenManage Server Administrator display does not show all of the expected instrumentation pages The Dell OpenManage Server Administrator installation must be repaired Go to Start gt Settings gt Control panel gt Add Remove Programs gt Select Change on the Dell OpenManage Server Administrator installation and select the Repair option to correct the issue e Server Administrator Web server local user login fails on the Windows 2008 R2 Managed Node 330800 When a Windows 2008 R2 Managed Node is added to a domain logging in from any Server Administrator Web Server to that Windows 2008 R2 Managed Node will fail with local user or local power user credentials Only local Administrator or Domain user s credentials will work with a prereguisite that all reguired winrm configurations have been applied Issues for Server Administrator running on Red Hat Enterprise Linux Operating Systems e When starting Server Administrator from the Red Hat Enterprise Linux console kernel log messages may display To avoid these messages perform the following steps 1 Edit the ete sysco
14. ication is executed for an Alert Action in this situation the application will be suspended waiting for input from the user but the application interface prompt will not be visible to the user The application interface prompt will not be visible even after the Interactive Services Detection service is started For each execution of the interactive application there will be an entry for the application process in the Processes tab in Task Manager If you need to execute an interactive application for an Alert Action on Microsoft Windows Server 2008 you must configure the DSM SA Data Manager service to be allowed to interact with the desktop To allow interaction with the desktop right click on the DSM SA Data Manager service in the Services control panel and select Properties In the Log On tab enable Allow service to interact with desktop and click OK Restart the DSM SA Data Manager service for the change to take effect When the DSM SA Data Manager service is restarted with this change the Service Control Manager logs the following message to the System log The DSM SA Data Manager service is marked as an interactive service However the system is configured to not allow interactive services This service may not function properly This change allows the DSM SA Data Manager service to execute interactive applications properly for an Alert Action Also make sure the Interactive Services Detection service is running in order to see the inter
15. ion see the following article on the Microsoft website http support microsoft com kb 3 12461 Server Administrator GUI becomes unresponsive when alerts log has lots of events 152755 If the Alert Log contains large number of entries and if you try to navigate to another page Server Administrator GUI may become unresponsive and may take approximately 30 seconds to display the content Power monitoring probes are shown on certain systems that do not support power monitoring 172125 On certain systems that do not support power monitoring Server Administrator reports the two platform event filters related to power monitoring as System Power Probe Warning and System Power Probe Failure These two filters are not supported on these systems That is you can view and configure these filters however no action will be taken Primary User Telephone Number does not accept symbols 185770 On Server Administrator Under Asset Information gt System Information gt Primary User Telephone Number configuration allows only alphanumerics The selection of default option for front panel LCD in Server Administrator will display Model Name where as the default is Service Tag on the physical LCD In case Server Administrator does not respond or is locked to your selections on the component tree perform the following steps 1 Click on Preferences The Preferences page appears 2 Click on Server Administrator 3 Now the items on
16. isk changes to a Regenerating state The Format and Check Consistency operations should not be performed on a virtual disk that is in a Regenerating state However the task drop down menu for a Regenerating RAID 1 concatenated virtual disk may display the Format and Check Consistency options Dell is working to resolve this problem If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state Rebooting the system may cause the virtual disk to change to a Failed state but the virtual disk is still fully operational and can be restored to OK status once a functional physical disk is added back to the RAID 1 set Dell is working to resolve this problem Using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in a vertical scrollbar of less than normal width If this occurs resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly Using the GUI if a virtual disk 1s renamed to a name containing multiple blank and consecutive spaces the name is truncated to a single space after Apply is clicked When the Open in a New Window option is selected in the Storage Management Service Advanced Create VDisk Wizard the current page is opened in a new window rather than launching the selected option Storage Management Service issues for Red Hat Enterprise Linux Operating Systems If a physical disk in a RAID 1 concatenate
17. l button and scroll down to User Authentication gees Under Logon choose the option Automatic logon with current user name and password If Server Administrator is running in the Local Intranet Zone you may choose the option Automatic log on only in Intranet zone instead 5 Click Ok to open dialog boxes to complete the setting e Microsoft Windows Server 2008 Alert Action gt Execute Application 103661 For security reasons Microsoft Windows Server 2008 is configured to not allow interactive services When a service is installed as an interactive service on Microsoft Windows Server 2008 the operating system logs an error message to the Windows System log about the service being marked as an interactive service When you use Server Administrator to configure Alert Actions for an event you can specify the action to execute an application In order for interactive applications to execute properly for an Alert Action the DSM SA Data Manager service must be configured as an interactive service Examples of interactive applications are applications with a Graphical User Interface GUD or that prompt you for input in some way such as the pause command in a batch file When Server Administrator is installed on Microsoft Windows Server 2008 the DSM SA Data Manager service is installed as a non interactive service which means that it is configured to not be allowed to interact with the desktop directly If an interactive appl
18. llation For more information on this component and reasons for errors see the following articles on the Microsoft website http www microsoft com technet prodtechnol windowsserver2003 technologies security wsO3mng d 04_s3cer mspx http support microsoft com default aspx scid kb en us 3 17541 There are two options to avoid these errors from being written to the Event log Uninstall the Update Root certificates component as described in the first knowledge base article mentioned above Note This procedure may affect other programs as discussed in the article Install the Server Administrator certificate as a trusted certificate Note This procedure may still prompt you to accept the certificate when you log on to Server Administrator but will prevent the crypt32 errors from being logged to the Event log Issues for Server Administrator running on Microsoft Windows 2008 Operating Systems e Single sign on may not work if Server Administrator is launched using the desktop icon 94201 If Server Administrator is launched using the desktop icon Single Sign on may not work if in the Internet Explorer under Tools gt Internet Options gt Security gt Custom Level the User Authentication Logon option is set to Prompt for user name and password To resolve this issue perform the following steps 1 Find and select Tools from the menu Select Internet Options and click the Security tab Click Custom leve
19. nfig syslog file and modify KLOGD OPTIONS toKLOGD OPTIONS c 4 2 Restart syslog by executing etc init d syslog restart When using the Mozilla browser on Red Hat Enterprise Linux operating systems the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that Server Administrator uses For systems running a supported Red Hat Enterprise Linux operating system kernel driver messages such as AAC_ChardevOpen may be displayed in the console at the login prompt These messages are displayed in the console when the driver initialization is delayed by the installation of Server Administrator services and can be safely ignored Issues for Storage Management Service The following are open issues regarding the Storage Management Service Storage Management Service issues for all supported Operating Systems When issuing certain omconfig storage CLI commands with Power User privileges the Error User has insufficient privileges to run command omconfig message may be displayed You must be logged in as an Administrator to perform these actions On a Windows Server 2003 system it is strongly recommended that you update to Service Pack 1 or later Service Pack 1 is reguired to fully support SAS technology Invalid Format and Check Consistency options are displayed for a regenerating virtual disk When a physical disk in a virtual disk is rebuilding the virtual d
20. nstall these RPMs if you do not need the functionality of the inventory collector Issues for Server Administrator running on all supported Operating Systems Due to resource non availability inventory collection may terminate unexpectedly and restart If this occurs the folder C Temp invcol may be left as an artifact The presence of this folder does not affect functionality of the inventory collection The folder can be deleted if required After installing Server Administrator from the command prompt issuing an omreport or omconfig command from the same prompt can cause an error Open a new command prompt and issue commands from the new window If the command log page in the Server Administrator GUI displays an error message indicating that the XML is malformed you must clear the command log from the CLI using the omconfig system cmdlog action clear command After a Reset to Defaults operation of the Integrated Dell Remote Access Controller the first user configuration operation will fail if it is a single user configuration item such as enabling or disabling a user or changing user name Always change a combination of two user configuration items such as enabling or disabling a user and changing user name concurrently during your first configuration operation While browsing through IT Assistant if the SNMP protocol is disabled and the CIM protocol is enabled the redundancy status is shown as lost even though the sys
21. o compile and browse MIB files e OpenManage support for Encrypting File System EFS To improve security Microsoft provides the capability to encrypt files using EFS Note that Server Administrator will not function if its dependent files are encrypted Server Administrator GUI and CLI Response Time On Dell PowerEdge x8xx and later systems the response time for some parts of the Dell OpenManage Server Administrator GUI and CLI have increased to several seconds because some of the iDRAC data is no longer cached by Server Administrator The data must be retrieved from the iDRAC when requested by you The Server Administrator GUI pages whose response time may have increased are as follows Server Administrator home page on log in Remote Access gt Users Alert Management gt Platform Events The Server Administrator CLI commands whose response time may have increased are as follows omreport chassis remoteaccess config user omreport system platformevents omreport system pedestinations The amount of time varies depending on the hardware system and operating system Notes for Instrumentation Service When configuring BIOS setup options through server administrator if conflict BIOS settings exist the update attempt may fail at system reboot and possibly none of the BIOS setup option is updated For example when you configure Embedded SATA Controller to RAID and Boot Mode to UEFI simultaneously UEFI does not
22. o validate the change OR Use the racadm utility to change the password racadm config g cfgUserAdmin o cfgUserAdminPassword i lt usr_index gt lt new_pwd gt where lt usr_index gt is the index of the user database entry to be modified and lt new_pwd gt is the new password e Depending on your network and proxy configurations and whether you are using Mozilla browser you may need to enter the exact IP address of the RAC controller you are trying to access in the No Proxy for field of your browser Perform the following steps Open your Mozilla browser Click Edit Click Preferences Click Advanced in the left sidebar Click Proxies in the left sidebar Enter the RAC IP address in the No Proxy for field Click OK and then close the browser PRUO BS e Ifthe out of band RAC user interface was spawned off from the Server Administrator home page with a Mozilla browser strings with extended ASCII characters may not display correctly in certain languages This issue occurs because the browser is set to the UTF 8 character set by Server Administrator To correct this issue change the browser character coding to ISO 8859 1 For Japanese and Chinese UTF 8 is the correct encoding for RAC pages e To view the RAC Web based interface when using Mozilla 1 6 you must configure your cookie settings to Enable all cookies To enable all cookies go to the menu options and click Edit gt Preferences gt Privac
23. onal Chinese operating system the Server Administrator pages are displayed in Simplified Chinese To view the Server Administrator in English go to your browser language preference page and change the language to English Log files saved from Server Administrator are saved in zip format For best results it is recommended to open this zip file using WinZip Using the Windows Server 2003 or Windows XP embedded Compressed zipped Folder utility is not recommended After configuring BIOS settings on certain systems a second reboot may be reguired for updated BIOS settings to be properly displayed by Server Administrator If you import an invalid root certificate into Server Administrator using Preferences gt General Settings gt Web Server gt X 509 Certificate and try to log in to Server Administrator after restarting the Web server you will see a blank page To correct this issue restore your original keystore db file before importing a valid root certificate To restore the keystore db file use both the basic operating system commands and the Server Administrator CLI Perform the following steps from your operating system command line 1 Type omconfig system webserver action stop 2 Locate the keystore db bak file The default path is C program files dell SysMgt iws config 3 Copy keystore db bak to keystore db 4 Type omconfig system webserver action start A temperature drop below a minimum failure threshold does
24. ort Matrix Version 6 5 at support dell com manualsE Software Systems Management Dell OpenManage Releases See the Server Administrator context sensitive online help for more information on features introduced in this release Installation For complete installation instructions see the Dell OpenManage Server Administrator Installation Guide Version 6 5 This section provides information to help enhance your experience with Server Administrator in particular implementations and environments Installation and Configuration Notes e Server Administrator uses port 1311 as the default port Port 1311 is a registered port number of Dell Inc If another application is configured to run on port 1311 before Server Administrator is installed the DSM SA Connection Service will not start after installation Before you install Server Administrator ensure that port 1311 is not being used e You need to enable client side scripting in Internet Explorer before starting Server Administrator To do so perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab 4 Select the security zone that the system running Server Administrator belongs to NOTE This option should be set to Trusted sites 5 Click the Custom Level button 6 For Windows 2003 perform the following steps Under Miscellaneous select the Allow Meta
25. r If you have to uninstall and reinstall the operating system SNMP service then reinstall Server Administrator as well so that the Server Administrator SNMP agents are registered with the operating system SNMP agent Server Administrator Device Drivers for Linux Server Administrator includes two device drivers for Linux Dell Systems Management Base Driver dcdbas and Dell BIOS Update Driver dell rbu Server Administrator uses these drivers to perform its systems management functions Depending on the system Server Administrator loads one or both of these drivers if required These drivers have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Notes for Storage Management Service e When using the Storage Management Service Stop the DSM SA Data Manager Services before updating the Adaptec R Controllers e Detailed information on the Storage Management Service is available in the Storage Management Service online help After installing and launching Server Administrator you can access the Storage Management Service online help by selecting the Storage or lower level tree object and clicking the Help button on the global navigation bar Notes for Remote Access Service e This service is available on supported systems in this release only It enables remote access to a server that has lost its network connection or that has become unre
26. redictable results e The DSM SA Connection Service may hang on system startup if both Oracle and VERITAS R Backup Exec TM are installed on the system To manually start the DSM SA Connection Service on a system running Windows click Start gt Programs gt Administrative Tools gt Service right click DSM SA Connections Services and select Start e You may not have appropriate privileges on Server Administrator GUI if 1 You are part of an Active Directory group that is part of another group 2 You try to launch Server Administrator using the desktop icon when single sign on is enabled Issues for Server Administrator running on Microsoft Windows 2003 Operating Systems e The following warning message can be ignored A provider omprov has been registered in the WMI namespace Root CIMV2 Dell to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests This can be ignored as the Managed Object Format file used to register the provider omprov states that the provider only reads the inventory data it does not perform any functions on the server that require user impersonation e When running Server Administrator crypt32 dll errors may be written to the operating system Application Event log This issue occurs due to the Update Root Certificates component which is installed by default as part of Windows Server 2003 insta
27. running on VMware ESX Operating Systems e Connection service needs to be restarted for an Active Directory user login 374857 After adding a VMware ESX 4 1 operating system to the Active Directory domain an Active Directory user must do the following To log in to the Server Administrator while using the VMware ESX 4 1 operating system as a Server Administrator restart the DSM SA Connection Service To log in to the Remote Node while using the VMware ESX 4 1 operating system as a Remote Enablement Agent wait for approximately five minutes for the sfcbd to add the permission to the new user e Remote Server Administrator Web Server connection to managed node hangs if a redundant virtual disk containing syslog dumps fails due to any reason 354388 If you configured the syslog to store logs on a remote virtual disc VD and removed the remote VD without reconfiguring the syslog to a valid location the Server Administrator web server screen stops responding To continue using the Server Administrator Web server restart the management services on the managed node e Component tree is not enumerated when Server Administrator Web Server on SUSE Linux Enterprise Server 11 SP1 is connected to a Managed Node on ESX4 0 U2 396943 In OpenManage Server Administrator UI the component tree is not listed if you use the Server Administrator Web server configured on SUSE Linux Enterprise Server SLES 11 SP1 to connect to ESX 4 0 U2 man
28. sages are 74459 672645 ioct132 sfcb dcim 15422 Unknown cmd fd 76 cmd 00000690a 00 arg 75995ec on socet 496407 e Blank page is displayed after the browser is refreshed using lt F5 gt or by clicking the browser Refresh button 165588 The Server Administrator may show a blank page after the browser is refreshed using lt F5 gt or by clicking the browser Refresh button in Internet Explorer Version 7 0 This is a known issue and there is an article and fix provided from Microsoft The Knowledge Base article number is KB933006 and a fix has been provided as security update 933566 MS07 033 Cumulative Security Update for Internet Explorer e Set operation in Server Administrator is blocked if logged in using single sign on 319132 Internet Explorer 8 has a new security feature called Loopback security check which prevents NTLM based authentication from the local machine This feature blocks you from performing any set operation in Server Administrator if logged in using single sign on SSO clicking Server Administrator desktop icon on Internet Explorer 8 e Files with non ASCII Capital letters in the filename do not get attached in the email 380725 Using the Internet Explorer web browser you cannot attach files named with upper case non ASCII letters However this is supported on Firefox e Login fails when Server Administrator Web server configured on Microsoft Windows XP SP2 is used to connect to manage a
29. sponsive In this release of Server Administrator the Remote Access Service uses Integrated Dell Remote Access Controller DRAC e iDRAC also has its own CLI that is accessed through the racadm command You can add racadm commands to a batch or script file to automate various user tasks To limit the stress load on the managed system and RAC add sleep or delay commands of one or two seconds between the individual racadm commands Open Issues and Resolutions This section provides information on open issues and workarounds with this release of Server Administrator e Redundancy Status shows as Not Applicable in ESXi even when NICS are teamed 384362 On VMware ESXi systems NIC teaming status may not show up in the Server Administrator network section This is an expected behavior due to operating system limitation and has no functional impact to the system e Self Signed certificate does not enable the compatibility listener in Windows 2008 R2 managed node 384061 On a Windows 2008 R2 managed node a valid CA signed certificate is required to create compatibility mode WinRM Listener You cannot create a compatibility mode listener with a self signed certificate e sfcb related error messages are displayed on ESX4 0 U2 classic console 381311 When Classic ESX4 0 U2 managed node is accessed through Server Administrator Web Server sfcb related error messages are displayed on ESX4 0 U2 console Some of the example error mes
30. strator so that the correct time zone time is displayed in the Session Management page Server Administrator Auto Recovery feature may execute the configured action before the time interval when the system is under heavy stress 78425 The Auto Recovery feature can be set to execute an action For example reboot system to recover a hung system Since the Auto Recovery timer is now an application level timer instead of a kernel level timer heavy resource stress on the system makes it more likely that a short keep alive interval less than 120 seconds will not be measured accurately and the configured action may be triggered The issue will be more prevalent in systems that have only one CPU with hyper threading unsupported disabled or systems that are subjected to persistent stressful conditions such as resource depletion and CPU running at 100 usage with significantly more threads than normal usage The Auto Recovery feature is not enabled by default If the Auto Recovery feature has been enabled increase the System Reset Timer value to at least 120 seconds Using Internet Explorer browser if you install Server Administrator on a system that includes a underscore in its hostname you must use the IP address of the target system in the browser URL to launch Server Administrator as Hostnames with underscores are not supported For example assuming Server Administrator is listening on port 1311 https 192 168 2 3 1311 For more informat
31. support RAID option this conflict prevents any BIOS configuration to be updated at system reboot On certain systems user defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator After you change the threshold value of a probe on certain systems running Server Administrator and then uninstall Server Administrator the changed threshold value becomes the default threshold value When modifying the warning threshold settings the values are stored in the firmware as discrete integer values and scaled for display If the modified value is not a discrete integer it may change when saved Fan redundancy can have the following states Fully Redundant The sensors display this status if all the fans in the system are present and are in a non failure state OR Redundancy Lost The sensors display this status whenever any system fan fails or is removed from the chassis If a system with memory redundancy enabled enters a redundancy lost state it may not be apparent which memory module is the cause If you cannot determine which DIMM to replace see the switch to spare memory detected log entry in the ESM system log to find the memory module that failed If you run Server Administrator while the system is in OS Install Mode memory may be reported incorrectly by Server Administrator To avoid this issue you must disable OS Install Mode before running Server Administrato
32. tem has full redundancy To confirm the correct state of the system use the Server Administrator user interface The Format or Split Mirror operation may fail on a RAID 1 virtual disk on a CERC SATA 1 5 6ch controller Dell is working to resolve this problem When issuing the Server Administrator command line omreport system version outc lt filename gt ensure that you specify an absolute path name for the output file for example c out txt otherwise the output file will be empty Issuing the omreport system esmlog alertlog cmdlog fmt tbl command on the CLI can result in XML parsing errors if the size of the log is very large Use the GUI or the omreport system esmlog alertlog cmdlog CLI command to view the contents of the log For complex omconfig CLI commands that contain multiple set commands in one command line the CLI may report a success status for the command even if part of the command failed To avoid this issue run only one command per command line The current settings can be confirmed by performing the corresponding omreport command Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem If while executing a CLI command you receive the message Error Illegal combination of parameters modify your command into several simpler commands Each command should change only one setting When running Server Administrator on a system with a Traditi
33. the front page may respond to your click Persistence of Configuration and Log File Changes in VMware R ESXi 277439 On systems running the VMware ESXi operating system the file system is ramdisk Modifications made to the files within the filesystem are generally not persistent across reboots with the exception of designated configuration and log files These files are updated to the disk periodically and on system shutdown If the system is reset without a graceful shutdown before the updates to the designated configuration are made and before log files are updated to the disk the changes are lost The following is one example of the effect of this behavior On certain systems the first time that the thresholds for a probe are changed after Server Administrator is installed the current threshold values for that probe are saved as the default threshold values by writing the values to a configuration file When Set to Default is performed after the first change of the thresholds Server Administrator sets the threshold values to the values that were saved in the configuration file as the default If the system running the VMware ESXi operating system is reset without a graceful shutdown before the changes to the configuration file are updated to the disk the user defined thresholds become the default thresholds Some Server Administrator CLI commands functions properly only when run from the elevated console window 315853 Some Server
34. y amp Security gt Cookies and then select Enable all cookies If you do not perform these steps you will not be able to log in to the Web interface and you will receive a message that your username and password is incorrect Corrected Problems None Global Support For information on technical support visit www dell com contactus Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Microsoft Windows Internet Explorer Active Directory Windows Server and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries EMC is a registered trademark of EMC Corporation Java is a trademark or registered trademark of Sun Microsystems Inc in the U S and other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and other countries VMware is a registered trademark and ESX Server is a trademark of VMware Inc in the United States and or other jurisdictions Mozilla and Firefox are registere
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