Dell OpenManage Server Administrator Version 5.2 Read me
Contents
1. Software Support Matrix for Dell PowerEdge Systems for a complete list of supported Operating systems Microsoft R Windows R 2000 Server family 32 bit extension includes Windows 2000 Server SP4 and Windows 2000 Advanced Server SP4 Microsoft Windows Server TM 2003 R2 32 bit and 64 bit extensions Standard Enterprise and x64 editions Microsoft Windows Server 2003 SP1 amp SP2 Web Edition Microsoft Windows Storage Server 2003 R2 includes Express Standard Workgroup and Enterprise editions and Microsoft Windows Server 2003 SBS R2 Red Hat R Enterprise Linux version 4 AS WS and ES for x86 x86_64 and 1a64 file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM Red Hat R Enterprise Linux version 5 for x86 and x86_64 SUSE R Linux Enterprise Server version 9 x86_64 with SP3 and SUSE R Linux Enterprise Server version 10 x86_64 In XEN mode support for service console only VMware ESX 3 service console see www dell com vmware for details NOTE Refer to the ISSUES FOR THE DELL REMOTE ACCESS CONTROLLER 5 section of this document for the supported managed server operating systems by DRAC 5 Microsoft Internet Explorer 6 0 SP1 on Microsoft Windows Server 2000 Microsoft Internet Explorer 6 0 SP1 and SP2 and 7 0 on Microsoft Windows Server 2003 Firefox 1 5 on Red Hat Enterprise Linux AS ES WS version 4 and version 5 and SUSE Linux Enterprise Ser2. command shell switch to the directory and then enter jeupdate exe Q818060 4 Launch Internet Explorer open the Help menu and select About Internet Explorer Verify that Q818060 appears in the Update Versions field FREE EHEEEHEEEE E H EHEHEHE EE EHEHEH KNOWN ISSUES E E E E H E H EE HE EE EHEHEHEH This section provides information on open issues with this release of Server Administrator ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL SUPPORTED OPERATING SYSTEMS Due to resource availability inventory collection may terminate unexpectedly and restart If this occurs the folder C Temp invcol may be left as an artifact The presence of this folder does not affect functionality of the inventory collection The folder may be deleted if desired 138549 After installing Server Administrator from the command prompt issuing an omreport or omconfig command from the same prompt causes an error You must open a new command prompt and issue commands from the new window If the command log page in the Server Administrator GUI displays an error message indicating that the XML is malformed you must clear the command log from the CLI using the omconfig system cmdlog action clear command After a Reset to Defaults operation of the BMC Management controller the first user configuration operation will fail if it is a single user configuration item such as enabling or disabling a user or changing user name Alway
3. in the system are present and are in a non failure state OR Redundancy Lost The sensors display this status whenever any system fan fails or is removed from the chassis Additionally on PowerEdge 6800 the sensors will report a fan redundancy status of Redundancy Lost in the following scenarios A power supply is removed and a power supply fan blank is not inserted A power supply fan blank is present but failed 134157 If a system with memory redundancy enabled enters a redundancy lost state it may not be apparent which memory module is the cause If you cannot determine which DIMM to replace see the switch to spare memory detected log entry in the ESM system log to find which memory module failed If you run Server Administrator while the system is in OS Install Mode memory may be reported incorrectly by Server Administrator To avoid this issue you must disable OS Install Mode before running Server Administrator If you have to uninstall and reinstall the operating system SNMP service then reinstall Server Administrator as well so that the Server Administrator SNMP agents are registered with the operating system SNMP agent Server Administrator Device Drivers for Linux Server Administrator includes two device drivers for Linux Dell Systems Management Base Driver dcdbas and Dell BIOS Update Driver dell_rbu Server Administrator uses these drivers to perform its systems management functions Dep
4. svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM displayed The following warnings have been investigated by Dell engineering and are determined to be false positives invalid security warnings that you can safely ignore The Web server on 1311 allows scripts to read sensitive configuration and or XML files Dell has determined that this warning is a false positive The Web server on 1311 allows to delete which implies that the Web server will allow a remote user to delete the files in root on the server Dell has determined that this warning is a false positive The Web server on 1311 might be susceptible to a WWW Infinite Request attack Dell has determined that this warning is a false positive It is possible to make the remote thttpd server execute arbitrary code by sending a request like GET If Modified Since AAA JAAAA Solution If you are using thttpd upgrade to version 2 0 If you are not then contact your vendor and ask for a patch or change your Web server CVE on this one is CAN 2000 0359 Dell has determined that this warning is a false positive Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign On feature Server Administrator security settings are not applicable for Active Directory users Active Directory users with read only login can access Server Administrator even after access is blocked in the preferences page
5. FREE EHEEEHEEEEE E H E H EE EEEH DELL OPENMANAGE TM SERVER ADMINISTRATOR VERSION 5 2 README A E E E E E H E EE EE EEHEHE NOTE This readme provides information for Dell OpenManage Server Administrator version 5 2 This file contains updated information for your Dell OpenManage Server Administrator User s Guide and any other technical documentation included with Server Administrator NOTE See the Dell OpenManage Install 5 2 readme readme_ins txt which is located under the readme folder on the Dell TM PowerEdge TM Installation and Server Management CD for the latest installation information and issues specifically related to Server Administrator NOTE See the Dell OpenManage Storage Management readme located in the srvadmin docs readme directory on the Dell PowerEdge Installation and Server Management CD for supplemental information regarding the Storage Management Service NOTE Server Administrator versioning skipped major versions 3 and 4 so that the Server Administrator and OpenManage versions would match going forward The Server Administrator documentation includes the User s Guide Messages Reference Guide CIM Reference Guide Command Line Interface CLI User s Guide SNMP Reference Guide and Compatibility Guide You can access the documentation from the documentation CD or from the Dell support website at support dell com This file contains the following sections Criticality Minimum Requi
6. and prompt with the argument CreateR ACConnection as shown below c gt installPPP CreateRACConnection Applications that use InstallShield 3 x to install software may take longer to install if RAC Services are running To reduce the software installation time stop RAC Services before performing the installation You must restart RAC Services after the installation is complete Due to functional details that are specific to Windows Dynamic DNS servers the RAC internal PPP IP address is broadcast to the Dynamic DNS service on servers running Windows The Dynamic DNS service stores that particular IP address in its DNS look up table and associates it with the name of the system that hosts the RAC This action causes problems with Active Directory under Windows The default value for a RAC s internal PPP IP address is 192 168 234 235 but the address can be changed by the user This issue is a known problem and there is an article and a hot fix available from Microsoft The Knowledge Base article number is Q292822 Downloading the hot fix and implementing the steps in the article solve the problem If you have used the Systems Management Consoles CD version 3 1 or earlier to install RAC management station software on any system running a Windows operating system you must remove any previous versions of the RAC management station software before installing a later version of the RAC management station software To remove the RAC
7. ditions Download the DRAC 4 readme from support dell com for the latest information about all known issues Perform the following steps if you do not see the Remote Access Controller properties tab in the Server Administrator user interface after installing it on a system with DRAC 4 1 Make sure that the Remote Access service is running 2 Refresh the Server Administrator user interface If the Remote Access Controller properties tab still does not appear Close the Server Administrator user interface Restart the DSM SA Data Manager service Restart the Secure Port Server service Open the Server Administrator user interface and log in When connecting to a remote DRAC 4 using a Mozilla Web browser from a Linux client the Virtual Media feature may not be available The browser displays the error Virtual Media Plug in is not installed or running This issue is caused by new Java applet security features of Mozilla 1 7 3 and newer Perform the following steps to manually install the plug in for that specific browser 1 Log in to DRAC 4 and navigate to the Properties page 2 Change the Web address in the browser window from https lt DRAC4 IP address gt cgi main to https lt DRAC4 IP address gt rac4vm xpi and press Enter Mozilla prompts you with an Opening rac4vm xpi dialog allowing you to save the file to your local file system 3 Click OK and save the file to a temporary loca
8. ection status and IP address belong to the virtual adapter created by the teaming software On some systems temperature probe values and settings are only file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM supported for whole degrees not tenths of a degree On these systems setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold Mozilla based browsers including Firefox share states including cookies and browser session information across multiple instances of running browsers under the same login session If a user or root user has logged in to multiple Mozilla Firefox browser instances then the session management shows only one session the last session logged in of that user If a user initially logs in to OMSA with certain privileges and then starts another instance of the browser and logs into that instance with higher privileges the initial OMSA session with the lower privileges will be elevated to the higher privileges of the second OMSA session automatically and vice versa If a user closes the browser using browser close button or logs off from the OS the Server Administrator session does not get terminated This session will be listed in the Session Management page until the se
9. ee the following article on the Microsoft website http support microsoft com default aspx scid kb en us 8 12935 http support microsoft com default aspx scid kb en us 141582 and http support microsoft com default aspx scid kb en us 144876 When running Server Administrator crypt32 dll errors may be written to the OS Application Event log This issue occurs due to the Update Root Certificates component which is installed by default as part of Windows Server 2003 installation For more information on this component and reasons for errors see the following articles on the Microsoft website http www microsoft com technet prodtechnol windowsserver2003 technologies security ws03mngd 04_s3cer mspx http support microsoft com default aspx scid kb en us 3 17541 There are two options to avoid these errors from being written to the Event log Uninstall the Update Root certificates component as detailed in the first knowledge base article mentioned above Note This procedure may affect other programs as discussed in the article Install the Server Administrator certificate as a trusted certificate Note This procedure may still prompt you to accept the certificate when you log on to Server Administrator but will prevent the crypt32 errors from being logged to the Event log ISSUES FOR SERVER ADMINISTRATOR RUNNING ON RED HAT ENTERPRISE LINUX OPERATING SYSTEMS When starting Server Administrator from
10. emote Access ERA or Embedded Remote Access Option ERA O RACs also have their own CLI that is accessed through the racadm command You can add racadm commands to a batch or script file to automate various user tasks To limit the stress load on the managed system and RAC you should add sleep or delay commands of one or two seconds between the individual racadm commands Unlike DRAC III configuration of DRAC 4 settings is not supported in Server Administrator Additionally Server Administrator performs minimal reporting of DRAC 4 properties For DRAC 5 a limited amount of NIC and User settings are configurable through Server Administrator to allow the user to connect via Out Of Band to the DRAC 5 card For full configuration and reporting of all DRAC attributes it is recommended to use the racadm command After installing Internet Explorer 5 0 or later you may notice that the automatic configuration and proxy setting information for each connection is separate from the same information used for the LAN connection If you have both a dial up and a LAN connection at the same time Internet Explorer may block your access to the Internet This blocking occurs because each connection in Internet Explorer 5 0 uses its own automatic configuration and proxy settings When you try to establish a PPP connection Internet Explorer attempts to use the dial up connection settings to access the Internet You can find additional infor
11. ending on the system Server Administrator loads one or both of these drivers if required These drivers have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Red Hat Enterprise Linux file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM Server Administrator provides precompiled dcdbas and dell_rbu modules for Red Hat Enterprise Linux version 3 and 4 These drivers are expected to ship with future Red Hat Enterprise Linux version 3 and 4 Updates SUSE Linux Enterprise Server These drivers ship with SUSE Linux Enterprise Server version 9 Service Pack 3 SP3 and version 10 It is expected that future SUSE Linux Enterprise Server version 9 and 10 Service Packs will continue to ship these drivers If the drivers are available with the operating system Server Administrator will use those versions of the drivers If the drivers are not available with the operating system Server Administrator will use its precompiled modules on Red Hat Enterprise Linux version 3 and 4 If precompiled drivers are not available with the operating system or Server Administrator Server Administrator uses its Dynamic Kernel Support DKS feature to build the drivers when needed See the Dell OpenManage Installation and Security User s Guide for more information about DKS Setting Alert Actions in Linux When you
12. hen issuing the Server Administrator command line omreport system version outc lt filename gt be sure to specify an absolute path name for the output file for example c out txt otherwise the output file will be empty Issuing the omreport system esmlog alertlog cmdlog fmt tbl command on the CLI can result in XML parsing errors if the size of the log is very large Use the GUI or the omreport system esmlog alertlog emdlog CLI command to view the contents of the log 124997 For complex omconfig CLI commands that contain multiple commands in one command line the CLI may report a success status for the command even if part of the command failed To avoid this issue run only one command per command line The current settings can be confirmed by performing the corresponding omreport command Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem If while executing a CLI command you receive the message Error Illegal combination of parameters modify your command into several simpler commands Each command should change only one setting When running Server Administrator on a system with a Traditional Chinese operating system the Server Administrator pages are displayed in Simplified Chinese To view Server Administrator in English go to your browser language preference page and change the language to English file T htdocs SOFTWARE svradmi
13. ind authentication protocols for Linux operating systems Processor capabilities and cache information are moved from processors information page to capabilities and cache information page FEE INSTALLATION FREER For complete installation instructions see the Dell OpenManage Installation and Security User s Guide FREE EHEEE HEE E E E E E E H E EE HEEE EEHEHE USER NOTES FREER EEE This section provides information to help enhance your experience with Server Administrator in particular implementations and environments Server Administrator uses port 1311 as the default port Port 1311 is a registered port number of Dell Inc If another application is configured to run on port 1311 before Server Administrator is installed the DSM SA Connection Service will not start after installation Before you install Server Administrator ensure that port 1311 is not being used You need to enable client side scripting in Internet Explorer before starting Server Administrator To do so perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 4 Select the security zone that the system running Server Administrator falls under NOTE This option should be set to Trusted sites 5 Click the Custom Level button 6 For Windo
14. management station software on Windows perform the following steps 1 Insert the Systems Management CD into the CD drive file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 2 When the installation application starts click Exit 3 Open a command shell window a Click the Start button and then click Run b In the Run dialog box type the following command and then press lt Enter gt cmd 4 Start the Install Shield uninstallation program to remove software a In the command shell window type the following line replacing x with the actual drive letter of your CD drive such as d x rac20 mtpkeg setup exe b Select Remove and then click Next c Click OK d Click Finish 5 Close the command shell window On systems running Windows the RAC installation process requires a virtual modem connection named RACPORT to communicate between the operating system and the RAC When any modem is added to the system the operating system automatically creates a virtual fax device icon in the printers folder The fax icon is not used by the RAC and can be deleted or ignored The mouse movement on a local Windows system may appear jerky and erratic during DRAC III console redirection This behavior is evident especially when using menus or opening windows Resizing the Windows desktop to a resolution of 640 x 480 causes some information to not be visible in the brow
15. mation about this issue in article Q818060 Connections No Longer Use Local Area Network Automatic Configuration and proxy settings in the Microsoft Knowledge Base KB at support microsoft com To correct this problem you must apply Microsoft IE HotFix Q818060 or KB839571 to Internet Explorer 6 0 SP1 on Windows 2000 server or Windows 2003 server HotFix Q818060 and KB839571 are available on the Server Manage Node CD in the srvadmin Windows HotFix directory See the following Microsoft support articles for further instructions on applying this HotFix Windows 2000 Server http support microsoft com kbid 8 18060 Windows 2003 Server http support microsoft com kb 83957 1 As explained in the Microsoft KB article use the Registry Editor regedit exe to browse to the following key HKEY_ LOCAL MACHINE Software Microsoft Windows CurrentVersion Internet Settings If it is not present create a registry item called DialupUseLanSettings and set a value of 1 Make sure the value file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM type is DWORD Note HotFix Q818060 may still fail to install on Internet Explorer 6 0 SP1 If the error This update requires Internet Explorer 6 0 SP1 to be installed occurs follow these instructions 1 Unzip Q818060 Eng IE6 zip 2 From a Windows command shell enter Q818060 exe C to extract the HotFix files to a directory 3 In the
16. may exist for the Level 2 L2 cache memory when you view Processor interface for PowerEdge 6600 and 6650 systems It may be incorrectly displayed as 256 K If you purchased more than 256 K of L2 cache with your system all of the L2 cache you have installed is fully enabled The reporting error will be corrected in a future BIOS release for PowerEdge 6600 and 6650 systems Clicking the browser Back and Refresh buttons may not display the correct page with respect to the Server Administrator component tree tabs tab menus or help as Server Administrator has been designed with limited functionality to reduce overhead Full feature capabilities of the web browser such as Back Refresh and Open in New Window may not be supported Example file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 1 Click Main System Chassis under System Component Tree 2 Click Fans under Main System Chassis 3 Click Alert Actions on the tab menu bar 4 Click the Back button on the browser This action takes you to the Fan Probes page leaving the tab menu bar unchanged This action places the Fan Probes page under Alert Actions on the tab menu bar instead of under Fan Probes Selecting the boot sequence under the BIOS Setup tab does not re enable boot devices that have been previously disabled in the System Setup Program The links on the Server Administrator home page might l
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18. messages are displayed in the console when the driver initialization is delayed by the installation of Server Administrator services and can be safely ignored ISSUES FOR SERVER ADMINISTRATOR RUNNING ON SUSE LINUX ENTERPRISE SERVER OPERATING SYSTEMS On systems running SUSE Linux Enterprise Server 9 SP3 an incorrect IP address for the system may be displayed in SNMP applications There is a bug in net snmp 5 1 3 1 0 6 RPM and earlier versions where the SNMP daemon provides an incorrect SNMP response to a request for a network interface address For example if a network interface has an IP address of 192 168 1 1 the SNMP daemon will provide an IP address of 192 168 1 1 0 0 0 0 This may have adverse affects when trying to manage the system and may affect Dell IT Assistant operations To avoid this issue update the net snmp RPM to version 5 1 3 1 0 13 or later via YaST Online Update On systems running SUSE Linux Enterprise Server 9 SP3 Server Administrator Web interface may freeze when clicking on components in the tree view left pane of the interface To correct this issue restart the connection service by running srvadmin services sh restart or omconfig system webserver action restart from the command line You must refresh the web interface and log back into Server Administrator to continue file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM The following are open issues regardi
19. n 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM When a log file is saved from Server Administrator it is saved in zip format For best results it is recommended to open this zip file using WinZip Using the Windows Server 2003 or Windows XP embedded Compressed zipped Folder utility is not recommended After configuring BIOS settings on certain systems a second reboot may be required for updated BIOS settings to be properly displayed by Server Administrator If you import an invalid root certificate into Server Administrator using Preferences gt General Settings gt Web Server gt X 509 Certificate and try to log in to Server Administrator after restarting the Web server you get a blank page To correct this issue you must restore your original keystore db file before importing a valid root certificate To restore the keystore db file you must use both the basic operating system commands and the Server Administrator CLI Perform the following steps from your operating system command line 1 Type omconfig system webserver action stop 2 Locate the keystore db bak file The default path is C program files dell SysMegt iws config 3 Copy keystore db bak to keystore db 4 Type omconfig system webserver action start A temperature that drops below a minimum failure threshold does not cause a system reset even if this alert action is set A reporting error for the amount of memory enabled
20. ned off from the Server Administrator home page with a Mozilla browser strings with extended ASCII characters may not display correctly in certain languages This issue occurs because the browser is set to the UTF 8 character set by Server Administrator To correct this issue change the browser character coding to ISO 8859 1 For Japanese and Chinese UTF 8 is the correct encoding for RAC pages To view the RAC Web based interface when using Mozilla 1 6 you must configure your cookie settings to Enable all cookies file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM To enable all cookies go to the menu options and click Edit gt Preferences gt Privacy amp Security gt Cookies and then select Enable all cookies If you do not perform these steps you will not be able to log in to the Web interface and you will receive a message that your username and password are incorrect A dial up network connection to the remote access controller is established by the RAC managed system software installer The RAC software will not work properly if this dial up connection is deleted or if a proxy is set up in the Internet settings An InstallPPP utility is provided with the RAC software to restore the RAC PPP connection This utility can also correct Internet connection problems with proxy server settings when using the Windows 2003 operating system You can run the utility from the Windows comm
21. ng the Storage Management Service When issuing certain omconfig storage CLI commands with Power User privileges the message Error User has insufficient privileges to run command omconfig may be displayed You must be logged in as an Administrator to perform these actions On a Windows Server 2003 system it is strongly recommended that you update to Service Pack 1 or later Service Pack 1 is required to fully support SAS technology On a Windows 2000 system it is strongly recommended that you update to Service Pack 4 or later Service Pack 4 is required to fully support SAS technology On a Red Hat Enterprise Linux 3 x system Update 3 or later is required for Storage Management and Update 7 or later is required to fully support SAS technology Dell strongly recommends that you use the Red Hat Network RHN service to update your system software with the latest update package before deploying your system Go to www redhat com to access the RHN service and download updates Invalid Format and Check Consistency options are displayed for a regenerating virtual disk When a physical disk in a virtual disk is rebuilding the virtual disk changes to a Regenerating state The Format and Check Consistency operations should not be performed on a virtual disk that is in a Regenerating state However the task drop down menu for a Regenerating RAID 1 concatenated virtual disk may display the Format and Check Consistency optio
22. ns Dell is working to resolve this problem Tf a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state Rebooting the system may cause the virtual disk to change to a Failed state yet the virtual disk is still fully operational and can be restored to OK status once a functional physical disk is added back to the RAID 1 set Dell is working to resolve this problem Using the Storage Management Service Advanced Create VDisk Wizard might occasionally result in a vertical scrollbar of less than normal width If this occurs resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM Tf a virtual disk using the GUI is renamed with a name containing multiple blank and consecutive spaces the name is truncated to a single space after Apply is clicked When the Open in a New Window option is selected in the Storage Management Service Advanced Create VDisk Wizard the current page is opened in a new window rather than launching the selected option STORAGE MANAGEMENT SERVICE ISSUES FOR RED HAT ENTERPRISE LINUX OPERATING SYSTEMS If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state The Check Consistency operation should not be performed on a virtual disk while it is in a degraded state However the task d
23. ock up after repeated random clicking To resolve this situation refresh the browser by pressing lt F5 gt or by clicking the browser Refresh button All unsecured HTTP requests to Server Administrator receive an invalid response Server Administrator runs only one instance of the Web server which is secure Make all connections through https lt ip address gt lt port number gt Any http lt ip address gt lt port number gt request for connection with the server receives an invalid response If the browser used with Server Administrator indicates that it cannot display a page or perform an action ensure that the browser is in online mode To go online perform the following If you are using Internet Explorer click File on the menu bar and deselect the Work Offline option When Work Offline is selected a check displays to the left of the option on the File menu If Internet Explorer prompts you to Work Offline Connect or Try Again always select Connect or Try Again Do not select Work Offline When setting dates in the Asset Information section of the Server Administrator home page the current time is appended to the date When setting dates with the CLI the appended time is noon If Network Adapter Teaming is installed and enabled on your system Server Administrator does not display the IP address or other connection related data for the individual network adapters The conn
24. of Server Administrator Dell SNMP MIB Files for PowerEdge Systems Dell SNMP MIB files for PowerEdge systems allow customers to obtain and verify information provided by supported software agents The current MIB files supported by PowerEdge software agents are located at support mib on the Systems Management Consoles CD NOTE A MIB II compliant SNMP supported network management station is required to compile and browse MIB files OpenManage support for Encrypting File System To improve security Microsoft provides the capability to encrypt files using Encrypting File System EFS Note that Server Administrator will not function if its dependent files are encrypted On certain systems user defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator After you change the threshold value of a probe on certain systems file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM running Server Administrator and then uninstall Server Administrator the changed threshold value becomes the default threshold value When modifying the warning threshold settings the values are stored in the firmware as discrete integer values and scaled for display If the modified value is not a discrete integer it may change when saved Fan redundancy can have the following states Fully Redundant The sensors display this status if all the fans
25. ole Redirection lose focus Before attempting to type in a text window in a Console Redirection window click the mouse in the text window s spacebar or top menu bar to ensure that your target text window has the focus on the correct window or application that you are attempting to use FEE Information in this document is subject to change without notice C 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Intel is a registered trademark of Intel Corporation Microsoft and Windows Server are registered trademarks of Microsoft Corporation Red Hat is a registered trademark of Red Hat Inc SUSE is a registered trademark of Novell Inc EMC and Navisphere are registered trademarks of EMC Corporation VERITAS is a registered trademark and Backup Exec is a trademark of VERITAS Software Corporation Server Administrator uses the OverLIB JavaScript library This library can be obtained from http www bosrup com web overlib Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2007 file T htdocs SOFTWARE svradmin 5 2 en read
26. rements Release Highlights Installation User Notes Known Issues Sri ici EARL AADIMIAIA ARIA LEAAIGITIMIAIALRAALRARLAALIMITIALRAALEARLAALIRITIALRAALEARIAATIMITIALRAALRAAIAITIRITIALRAALEARIAATIAIAIAIRAALEARLAAD CRITICALITY FREE EHEEEHEEEEEE E H E EE HEEE HEHEHEHEH file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 3 Optional Dell recommends that you review specifics about the update to determine if it applies to your system The update contains changes that impacts only certain configurations or provides new features that may or may not apply to your environment ERE MINIMUM REQUIREMENTS FEET This section provides information about the minimum requirements for installing and using Server Administrator Refer to the Software Support Matrix for Dell PowerEdge Systems for a complete list of supported Dell PowerEdge systems Server Administrator 5 2 is supported on the Installation and Server Management CD version 5 2 The following Dell PowerEdge systems are supported for Dell PowerEdge Installation and Server Management CD version 5 2 600SC 650 700 750 800 830 840 850 860 1435SC 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650 2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 and 6950 The following Dell PowerVault system is supported for Dell PowerEdge Installation and Server Management CD version 5 2 NX 1950 Refer to the
27. rop down menu for a degraded RAID 1 concatenated virtual disk may display the Check Consistency option Do not perform a consistency check until after appropriate actions are performed to restore the virtual disk Dell is working to resolve this problem With Chinese or Japanese language browser settings using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in text overflowing the bottom of the side by side blue text boxes NOTE The Remote Access Service is supported on PowerEdge 650 700 750 800 830 840 850 860 1600SC 1650 1750 1800 1850 2600 2650 2800 2850 4600 6600 6650 6800 and 6850 systems only The following subsections list the currently known issues regarding implementation and operation of your RAC and the Remote Access Service in Server Administrator Download the DRAC 5 readme from support dell com for the latest information about all known issues Download the DRAC 5 readme from support dell com for the latest information about all supported web browsers and managed server operating systems DRAC 5 support on SUSE Linux Enterprise Server version 10 is limited to the Manage Node and to the CLI only DRAC 5 does not support the Out of Band GUI on the Management station file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM DRAC 5 GUI supports Mozilla Firefox 1 0 7 only 32 bit DRAC 5 GUI supports only 32 bit browser e
28. s change a combination of two user configuration items such as enabling or disabling a user and changing user name concurrently during your first configuration operation 136599 file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM On PowerEdge 750 systems if you disable the Power button in Server Administrator the system does not power cycle or power down in the event of system instability and or blue screens In such cases you need to physically remove the power cord from the system to power down the unit As the startup and recovery options in the operating system override those of Server Administrator you need to configure them in the operating system to restart the system after a crash NOTE The above situation is applicable only when the reboot option in the startup and recovery options is disabled If the reboot option is enabled the system will automatically reboot and you will not be forced to shut down by removing the power cord 126837 While browsing through IT Assistant if the SNMP protocol is disabled and the CIM protocol is enabled the redundancy status is shown as lost even though the system has full redundancy To confirm the correct state of the system use the Server Administrator user interface If you have a RAID 1 virtual disk on a CERC SATA 1 5 6ch controller performing a Format or Split Mirror operation may fail Dell is working to resolve this problem W
29. ser window when using the RAC Web based interface This issue occurs in Internet Explorer To view a screen in its entirety when using a resolution of 640 x 480 you must enlarge the browser window While installing applications such as SQL Server 2000 if the RAC device PCI Function 0 PCI Function 2 and RAC Virtual UART Port is disabled and the RAC service is running you may experience problems such as an application hang To successfully install these applications you can either re enable the driver else you can stop the service 129915 DRAC II ISSUES FOR RED HAT ENTERPRISE LINUX OPERATING SYSTEMS file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM While installing the Dell OpenManage systems management applications through the Nautilus File Manager you must use the Run button and not the Run In Terminal button after choosing the start sh script from the File Manager s file list Use the Run In Terminal button for applications that do not open a window of their own the start sh script opens its own window If you choose Run In Terminal you must restart the racvnc service after installing Dell OpenManage systems management applications by typing the following command service racvnc restart When using Console Redirection on a managed system running Red Hat Enterprise Linux the focus cursor moved back over an object follows the cursor Occasionally the text windows in Cons
30. set Alert Actions for an event you can specify the action to execute an application Setting an application value with an absolute path will fail if the application does not exist in the local file system or if the application has write file permission for other users not in the file group 0 bit When this failure occur the action state will stay enabled and the application value will be unchanged When using the Storage Management Service the DSM SA Data Manager must first be stopped before Adaptec controllers are updated Detailed information on the Storage Management Service is available in the Storage Management Service online help After installing and launching Server Administrator you can access the Storage Management Service online help by selecting the Storage or lower level tree object and clicking the Help button on the global navigation bar This service is supported on PowerEdge 650 700 750 800 830 840 850 860 1600SC 1650 1750 1800 1850 2600 2650 2800 2850 4600 6600 6650 6800 and 6850 systems only It enables remote access to a server that has lost its network connection or that has file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM become unresponsive In this release of Server Administrator the Remote Access Service uses the following Remote Access Controllers RACs Dell Remote Access Controller DRAC 4 I DRAC 4 P DRAC III DRAC III XT Embedded R
31. ssion time out occurs or DSM SA connection service is restarted or the OS is rebooted The maximum number of Server Administrator sessions at a time is configured by connections entry in lt OpenManagelnstallPath gt iws config iws ini file If a user changes the operating system timezone to a new timezone Server Administrator session management will not display the time in the new timezone specified Server Administrator needs to be restarted so that the correct timezone time is displayed in the session management page Server Administrator Auto Recovery feature may execute configured action when system is under heavy stress The Auto Recovery feature can be set to execute an action e g reboot system to recover a hung system Since the Auto Recovery timer is now an application level timer instead of a kernel level timer heavy resource stress on the system makes it more likely that a short keep alive interval less than 120 seconds will not be measured accurately and the configured action may be triggered In particular the issue will be more prevalent in a system which has only one CPU Hyper Threading is not supported or is disabled and the system is subjected to persistent stressful conditions such as resource depletion and CPU running at 100 usage with significantly more threads than normal usage The Auto Recovery feature is not enabled by default If the Auto Recovery feature has been enabled increase the System Rese
32. t Timer value to at least 120 seconds 78425 Tf you install Server Administrator on a system that includes a underscore in its hostname you must use the target system s IP address in the browser s URL to launch Server Administrator as file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM hostnames with underscores are not supported and can lead to unexpected behavior For example assuming Server Administrator is listening on port 1311 https 192 168 2 3 1311 ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL MICROSOFT WINDOWS OPERATING SYSTEMS Execute all Server Administrator CLI commands from a 32 bit Windows command prompt Acceptable ways to access the 32 bit command prompt are by clicking Start gt Programs gt Accessories gt Command Prompt or by clicking Start gt Run and then typing cmd exe Attempts to run the CLI commands from the DOS command command com may produce unpredictable results The DSM SA Connection Service might hang on system startup if both Oracle and VERITAS R Backup Exec TM are installed on the system To manually start the DSM SA Connection Service on a system running Windows click Start gt Programs gt Administrative Tools gt Service and then right click Secure Port Server and select Start ISSUES FOR SERVER ADMINISTRATOR RUNNING ON MICROSOFT WINDOWS 2003 OPERATING SYSTEMS Warning messages A provider omprov has been registered in
33. the WMI namespace Root CIMV2 Dell to use the Local System account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests may be displayed after installing Server Administrator These messages can be ignored as the Managed Object Format file used to register the provider omprov states that the provider only reads the inventory data it does not perform any functions on the server that require user impersonation 139526 When running Server Administrator on Windows 2003 Small Business Server Edition the Export function will display the export file in the browser window instead of prompting the user to open or save the export file An error message The compressed zipped folder is invalid or corrupted will be displayed when you perform the following actions in Server Administrator on Windows 2003 for x64 systems with Internet Explorer 6 Service Pack 1 1 Go to System gt Logs 2 Select Command Alert or Hardware 3 Click Save As file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 4 Click Open in File Download message box Additionally the Export function in the Server Administrator GUI may not work The root cause of both problems is the same To resolve the issue uncheck Do not save encrypted pages to disk under Tools gt Internet Options gt Advanced tab For more information s
34. the Red Hat Enterprise Linux console kernel log messages may appear To suppress these messages perform the following steps 1 Edit the etc sysconfig syslog file and modify KLOGD_OPTIONS to KLOGD_OPTIONS c 4 2 Restart syslog by executing etc init d syslog restart file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM When using the Mozilla browser on Red Hat Enterprise Linux operating systems the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that Server Administrator uses On systems running Red Hat Enterprise Linux 4 Gold x86 and x86_64 architectures with DRAC 4 installed the CD device will be listed under a Tertiary Channel instead of the Primary Channel This issue has been resolved in Red Hat Enterprise Linux 4 Update 2 In the initial release of Red Hat Enterprise Linux 4 the SNMP daemon will time out when walking the network configuration section of the MIB II tree on systems running the x86_64 operating system This results in missing data while trying to manage this server using Dell IT Assistant This issue can be fixed by updating net snmp libs 5 1 2 11 EL4 6 found in Red Hat Enterprise Linux 4 Update 3 For systems running a supported Red Hat Enterprise Linux operating system kernel driver messages such as AAC_ChardevOpen are sometimes displayed in the console at the login prompt These
35. thentication feature replaces local operating system authentication feature in this version of firmware Due to this change the following commands will return errors racadm localauthenable omconfig rac authentication Due to the fluctuations in the watchdog timer the Last Crash Screen may not be captured when the Automatic System Recovery is set to a value less than 30 seconds To ensure correct functioning of the Last Crash Screen feature set the System Reset Timer to at least 30 seconds The cfgDNSServerl and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command 132894 The remote access controller uses FTP protocol to perform some of file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM the Dell OpenManage commands If a firewall is installed in the system it may cause these commands to fail The following Server Administrator CLI commands use FTP protocol to communicate with the RAC omconfig rac uploadcert omconfig rac generatecert The following racadm commands use FTP protocol to communicate with the RAC racadm sslcertupload racadm sslcsrgen racadm fwupdate If the RAC configuration is reset to factory defaults using the racadm racresetcfg command the RAC configura
36. tion should be your home directory by default 4 After saving the file close the browser 5 Restart the browser and specify the Web address of the rac4vm xpi file for example file root rac4vm xpi file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM 6 Mozilla presents you with the Software Installation dialog Click the Install button to continue 7 After installation completes close and restart the browser 8 Now log in to DRAC 4 and navigate to the Virtual Media link The plug in is installed and ready to use 9 At this point delete the rac4vm xpi file The cfgDNSServerl and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command 132894 ISSUES FOR DELL REMOTE ACCESS CONTROLLER II DELL REMOTE ACCESS CONTROLLER III XT ERA AND ERA O Download the readme for your RAC type from support dell com for the latest information about all known issues Remote Access Dial Up Settings If you change a DRAC III modem Dial Mode setting to Tone or Pulse using Server Administrator IT Assistant displays the opposite setting Server Administrator user interface and commands related to local authentication enable are not applicable for RAC firmware 3 20 The Active Directory au
37. tion tab in Server Administrator does not reflect the reset configuration settings until the system reboots Also the RAC configuration page in Server Administrator cannot be used to make any configuration changes until the system reboots The RAC does not support local RAC user IDs with special characters When adding a local RAC user use only alphanumeric characters for the user name While the RAC is being reset the Instrumentation Service cannot read sensor data for certain systems As a result the voltage temperature and other probes may not be visible on the Server Administrator home page until the RAC has completed resetting The RAC may not send traps when your system is locked up To enable traps to be sent when the system is locked up you must configure the watchdog timer using the Server Administrator GUI In the Server Administrator GUI click the Properties tab and ensure that Auto Recovery is selected The default value of the Action On Hung Operating System Detection setting is None None indicates that detection will not be performed RAC firmware 2 0 and higher does not support passwords with special characters non alphanumeric only for RAC user IDs logging in using the Web based interface with Local RAC Authentication If you created RAC user IDs using previous versions of the firmware or if you created user IDs using Server Administrator that is running version 2 0 firmware on the managed system
38. ver version 9 SP3 and 10 FireFox 2 0 on Microsoft Windows Server 2003 Red Hat Enterprise Linux AS ES WS version 4 and version 5 and SUSE Linux Enterprise Server version 9 SP3 and 10 NOTE Refer to the ISSUES FOR THE DELL REMOTE ACCESS CONTROLLER 5 section of this document for the browser supported by DRAC 5 NOTE The Server Administrator browser attempts to use the available browser in all cases However under certain circumstances using an unsupported version or unsupported type browser may not be reported to the user In such cases the user may see unexpected or incomplete results NOTE The operating system media browser install may not be the version supported by Server Administrator See the appropriate Red Hat Enterprise Linux operating system documentation to upgrade the base browser install version to the supported version DRAC 5 firmware version 1 0 or greater is required for systems file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM installed with DRAC 5 On systems installed with a DRAC 4 1 and DRAC 4 P firmware version 1 0 or greater is required RAC firmware version 3 20 or greater is required for DRAC MI DRAC III XT ERA and ERA O FREER RELEASE HIGHLIGHTS ERE Added support for the following Dell PowerEdge systems 2970 Added support for Red Hat R Enterprise Linux version 5 for x86 and x86_64 Added support for NIS Kerberos LDAP and Winb
39. ws 2000 perform the following steps Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button 7 For Windows 2003 perform the following steps Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active scripting select the Allow scripting of Internet Explorer web browser controls radio button Click OK and restart your browser To allow Single Sign on for Server Administrator without prompts for user credentials perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab 4 Select Trusted sites 5 Click the Custom Level button 6 Under User Authentication select the Automatic Logon with current username and password radio button Click OK to exit the Custom Level window 7 Select the Advanced tab and under HTTP 1 1 settings make sure Use HTTP 1 1 is checked 8 Select Trusted sites Click on sites Add server to the website Click close 9 Click OK and restart your browser If you run a security scanner tool such as Nessus against the Server Administrator Web server certain security warnings against port 1311 running the Server Administrator Web server might be file T htdocs SOFTWARE
40. you cannot log in to the RAC Use one of the following four methods to correct this issue Change your passwords before updating the firmware OR file T htdocs SOFTWARE svradmin 5 2 en readme readme_sa txt 10 23 2012 1 34 18 PM Use the following CLI command to change the password omconfig rac users username xx userpassword yy where xx is the original userid and yy is the new password OR Change the password through Server Administrator using the User tab Ensure that the check box to change the password is checked Enter a new password and then enter it again to validate the change OR Use the racadm utility to change the password racadm config g cfgUserAdmin o cfgUserAdminPassword i lt usr_index gt lt new_pwd gt where lt usr_index gt is the index of the user database entry to be modified and lt new_pwd gt is the new password Depending on your network and proxy configurations and whether you are using Mozilla browser you may need to enter the exact IP address of the RAC controller you are trying to access in the No Proxy for field of your browser Perform the following steps 1 Open your Mozilla browser 2 Click Edit 3 Click Preferences 4 Click Advanced in the left sidebar 5 Click Proxies in the left sidebar 6 Enter the RAC IP address in the No Proxy for field 7 Click OK and then close the browser Tf the out of band RAC user interface was spaw
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