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Dell OpenManage Network Manager Quick Reference Guide

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1. You cannot schedule discovery using the Default profile See the User Guide for more about what you can automate Link Discovery Either as part of discovery or after you discover devices you can discover links between devices To do this during discovery select the appropriate type of Link Discovery in the Options screen See Discovering Resources for a description of the discovery process Quick Start 21 22 Alternatively open the Links manager and click action gt Discover Links In the next screens Add the devices or Add Groups of devices where you want to discover links with those buttons Click Next and select the types of links to discover and whether you want to confine links discovered to those between the selected devices between selected and other discovered devices or between the devices and the entire network Click Next and you can see the discovered links listed in an audit screen Click Finish to close this screen and Go to refresh the Link Manager screen to view a list of the discovered links Monitoring Performance You can actively monitor performance as described in this section or you can monitor event and alarm activity as described in Alarm Panels You can use one of the following to monitor your system e Default Monitors e Custom Monitor The following sections describe these in more detail The Custom Monitor section or the User Guide contains more in
2. Disable firewall products during initial installation and testing The following are recommended operating system versions The following are supported operating system versions Microsoft Windows This application supports most Windows operating systems from Windows XP forward with their latest service packs The supported operating systems are Windows 2003 Standard Enterprise and Web Windows XP Pro SP3 or later Windows Vista Business or Ultimate Windows Server 2008 Enterprise Edition and Windows 7 Business or better This is a 32 bit application however it has been tested for Windows on both 32 and 64 bit operating system versions and supports both in the supported Windows versions A CAUTION Windows Terminal Server is not supported The installer becomes non responsive with Data Execution Prevention enabled This option is disabled by default on Windows Server 2008 but is enabled on a Windows Server 2008 machine running Terminal Server Also You must disable User Access Control if you are installing on Vista or Windows Server 2008 In Vista you must either to disable User Account Control or run application server as service Another option is to run as administrator to start application server In Vista right click the startappserver icon and select run as administrator Finally Installer may halt when pre existing bash sessions or cmd sessions left are open Close all such sessions A CAUTION This application c
3. Advanced Discover devices using profile settings El Audit Tralls Discover devices using custom settings EN Commands pa Data Policies a DB Aging Filters Heartbeat MIB Browser Schedules Views Discovery Type p Next gt Cancel Y Fi Navigation Panel Main Panel Nodes that appear in the navigation panel depend on installed options Quick Start 9 10 Managing Multiple Screens The content of the Main Panel is referred to as a window Just as you can open several documents in your word processor you can open several windows in this application To see the list of windows you have open click the Window menu In the Browser View setting you can see only one active window at a time You cannot tile or minimize these windows unless you select Multiple Document Interface MDI View the default in OpenManage Network Manager from the View gt Launcher menu Figure 1 2 Window Menu 1 Resources 2 Resource Discovery O 3 Contacts 8 4 Inventory Reports If you right click a device for example and select Open the editor screen that appears does not close the screen where you selected the device Both remain open You can navigate between screens by selecting them in the Window menu or with the browser buttons Figure 1 3 Browser Buttons and Select Layout Select Content eS E4 lt select layout gt v F The right and left arrows just left
4. Gauge32 COLUMN E Add Gg Add Group aio Filter FY vit Fiter Remove 8 Browse B Add ifOutUcastPkts Counter32 COLUMN ifOutOctets Counter32 COLUMN 7 Edit ifOutNUcastPkts Counter32 COLUMN ifOutErrors Counter32 COLUMN ifOutDiscards Counter32 COLUMN ifinUcastPkis Counter32 COLUMN ifinOctets Counter32 COLUMN fni nacini Lara ILLIMARI X Remove The initial screen displays the SNMP attributes collected from the devices ifxTable The default group of interfaces comes from the A Routers and Switches group The Thresholds and Calculated Metrics screens display the specifics of how these collected attributes are monitored This is an SNMP monitor Quick Start 23 24 ICMP Monitor The default ICMP Monitor reports on ping response times for all devices Figure 1 9 Default ICMP Monitor Active Monitor Info General Thresholds Calculated Metrics Inventory Mappings Reference Tree Custom Attributes Change Tracking gt gt General Parameters Name Description Enabled E Polling interval Retention policy Emit availability events Retain availability data Retain polled data Retain calculated data Packet Count Timeout secs Monitor Entities Default ICMP Monitor perautt monitor to collect ping response tir vi
5. Minutes gt AS py as ell El Ll i ax SES E Add pg All Devices N Wig Add Group X Remove gt gt ICMP Attributes Packet Size Bytes The default sends three 64 byte packets every second to the AI Devices group Custom Monitor To set up a custom performance monitor follow these steps 1 Creating a Custom Monitor 2 Show Performance 3 Install a Monitor in the View Creating a Custom Monitor 1 Open the Active Monitoring gt Monitor manager and create a new monitor with action gt New 2 Select the type of monitor in the next screen For this example we create an SNMP Interfaces Performance Monitor All monitor Consult the online help for more specific instructions about other types of monitors This type comes with the application and can be modified 3 Inthe General screen enter a name here TestMonitor check Enabled enter a polling interval here 1 minute the default For this example check Retain polled data and accept the remaining defaults for checkboxes and the retention policy You can accept the default SNMP Attributes or alter them to include fewer or more attributes click 4dd or Remove next to the attributes For the sake of this example we accept the default list of attributes to monitor Quick Start 4 Select the interfaces you want to monitor by clicking Add in the top right corner of the screen A
6. 24 Custom Monitor 00 24 CreatingaCustomMonitor 24 Show Performance 004 25 Create a Dashboard View 26 Install a Monitor in the View 26 Reports From Monitors 21 Contents 3 Managing Resources 0 cc cee ee eee e een eee eee eees 28 Alarm Panels tacita idas beds 29 Alarm Severity amp Count 0 0 2 30 AlarmManager 0 2 22 30 2 COMMON TASKS al dd nase ee 33 Managing Layouts 0 cece cece cece een eee Aa 33 Creating and Selecting ScreenLayouts 34 Minimizing sub panels 2 0 36 Column DragandDrop 36 Administering the Application 00 cece eee e eee 36 UsersandUserGroups 37 User Grups v oa feds di bot ee ee do 38 Permissions 2000002002 eee 39 Scheduling Operations 41 Common Management Tasks 41 Mapping Equipment 0 0 0 cece cece cece eee eee eenees 42 3 Backup Restore Deploy 00ce ee eee 45 File Management Backup Restore Deploy 45 Setting UpFIP TFIP 2 00 0 45 Backup Restore 2 2 2 45 Deploy ni corintios 46 4 Troubleshooting 34 5 era aad tick a ca dae pee dese ye 47 Troubleshooting TipS 00 c
7. The columns in this screen display the ZP Address Hostname and Vendor of inspected devices It also displays Status like New or No Response whether the device responded when Pinged whether it is Licensed to be managed by OpenManage Network Manager the list of Valid Quick Start 10 Auth s validated authentication credentials and the Auth Status that lets you know whether a device is ready to discover or has missing or invalid auths In this last case of missing or invalid credentials you can click the Change Authentication icon From left to right the icons let you select all devices for discovery unselect them select and unselect a single device and change authentications When you click Change Authentication a screen like Select Devices for Discovery screen appears Use this screen to repair or replace invalid authentications All available authentications appear with those connected to the device selected appearing checked You can Add Select Edit and re order these with the buttons above the list If you click Test OpenManage Network Manager tests the selected authentication on the selected device A green check icon appears next to working authentications a red octagon appears next to those that fail the yellow triangle icon indicates partial success an option with multiple targets and authentications Click Apply after you have corrected or modified any invalid authentications with the Change Authentications b
8. can go in that column Click the plus button to add content you have selected in the pick list When you select content in a column you can also click up down arrows to re arrange the order in which content appears The right left arrows let you move the selected content from one column to another in the two column screens Figure 2 2 shows an example of configuring a two column layout Common Tasks Figure 2 3 Customized Layout General Identification YP Event History Details Name Description Icon Last Modified Discovered IP Address MAC Address Host Name Serial Service Tag Firmware Version SysObjectID Template Id Event Severity amp Count Critical Major Minor Warning Indeterminate Information Clear Database Total Y Printer Manager Default Printer View Use Filter S Default Printer Fitter Name v contains Max Items DELL2839BE DELL284EBB 10 0 20 22 10 0 20 25 10 0 20 26 110 0 20 27 10 0 20 28 192 168 0165 10 0 20 24 10 0 20 23 192 168 0 22 100 1 of 9 item s selected Once you configure a customized layout it remains configured for you as a user no matter what client machine you log in on as long as your client refers to the same application server You can even add content with Select Content the pick list next to Select Layout when you u
9. selection screen appears when you do You must typically select a device in the upper panel then select at least one interface in the lower one You can multi select by left clicking while holding down the Ctrl key 5 Inthe Thresholds screen examine existing thresholds by clicking on the listed threshold in the upper panel then clicking Edit For example BW Util utilized bandwidth has thresholds at 90 High Critical 80 Medium Warning and 0 Low Cleared When the data crosses thresholds the monitor reacts Available attributes depend on the type of monitor you are creating Notice that if you click Edit in the upper Attribute panel you can alter whether crossing this threshold emits a notification an alarm that would appear on the Alarm Panels the type of calculation and so on You can even alter existing thresholds by selecting one then clicking Edit to the right of the selected threshold For the sake of this monitor we will only examine these capabilities not alter any thresholds Click Cancel twice to return this screen to its original appearance K NOTE If a threshold s counter is an SNMP Counter32 a 32 bit counter monitoring can exceed its capacity with a fully utilized gigabit interface in a relatively short period of time The defaults configured in this monitor account for this but if you know that this is an issue you can probably configure the monitor to account for it too After taking a look at
10. DNS 8 Domain Name Servers 8 F Figures Active Performance Monitor Default ICMP Monitor 24 Default Interface Monitor 23 Alarm Manager 30 Functional Permissions 39 Monitor Reports 28 Printed Alarms pdf 32 Resource View 29 Schedule Info 21 Schedules 41 Fixed IP Address 8 Functional Permissions 39 H Hardware System Requirements 6 Hardware recommendations 6 Installation and Startup 12 IP address changes 8 L License 9 Managing Multiple Screens 10 md5sum exe 12 Minimum hardware 6 Monitor performance 22 Name Resolution 8 Network Considerations 7 Network Requirements 8 P Protocols 8 Q Quick Start 11 QuickView Layout 20 Recommended Operating System Versions 6 Resources screen 28 Dell Quick Reference Guide 49 S Scheduling Operations 41 Screen Layouts 11 Setting Up FTP TFTP 45 Shared drive unsupported 8 Starting the Client 14 System Basics 6 System requirements 6 T Topology 42 E pdating Your License 9 E pgrade licenses from previous version 9 E ser Group Manager 38 E ser Groups Manager 38 Users and User Groups 37 WwW Windows Server 2008 6 Windows Terminal Server 6 50 Dell Quick Reference Guide
11. Monitor Reports Le My Favorites Default Report Filter o El Inventory o a Event Services contains ji W File Management Bd Active Monitoring Report Name 4 Testionitor Bps Utilizati TestMonitor Bps Utilizati Report Template TestMonitor Bps Util Min TestMonitor Bps Util Min last 7 days Be Monitors TestMonitor Bps Utilizati TestMonitor Bps Util Mini last day Al Dashboard Views TestMonitor Total MBytes TestMonitor Total MBytes last day a Retention Policies Virtual Host Report irtual Host Template Inventory Report listing th Reports Virtual Memory Report Virtual Network Adaptor R Virtual Memory Template Virtual Network Template Inventory Report listing th Inventory Report listing th Reports Max items displayed 100 El System Services port Details 21 imit reached 1 of 100 item s selected layout Reference Tree TestMonitor Bps Utilization Min MaxwAvg last day TestMonitor Bps Util MinMaxAva You can modify these reports but by default they include the monitored attributes and or devices The reports appear pre configured for the day week and the last 30 days These intervals too are modifiable Consult the User Guide or online help for more information about customizing reports Managin
12. Thresholds no more configuration is required Notice however that you can also configure Metrics on another screen in this editor to calculate additional values based on the monitored attributes Consult online help for more information about the other screens and their capabilities 6 Click Save and the monitor is now active Notice that the Availability icon appears at the top of this screen in the monitor s row to indicate a responding monitor When you select the monitor that same icon appears for each interface you selected in the detail panels in the lower part of the screen Click on an interface in the Monitor Status Summary detail panel and the attribute values for that device appear in the lower half of the detail panel Show Performance The action gt Show Performance menu item in Alarm Manager Inventory Manager and Topology Map displays an automatically assembled dashboard When you select this command OpenManage Network Manager finds all of the performance attributes being monitored for the selected equipment and creates a dashboard with one component for each attribute Quick Start 25 26 If you multi select several devices each component displays the top five metrics for each attribute If you select only one top level device OpenManage Network Manager searches the device s interface and port children for performance attributes and these attributes appear with the top five children for each attribute The data
13. Tree ayot Ed le siasii Sys Objecto 1 3 6 1 4 1 674 10895 301 wp Adress 10 20 1 69 3 Y E Powerconnect6224 Unitt a attri butes ES erent Detriions Crestet Fri Nov 16 14 19 38 PST 2 Hostname tam Fie Management Crestor Delt PowerConnect Disco 20012 D 1193 ran Si configuration Lab Adrin State ts File Servers ig 9 EJ Active Monitoring Oper State Enable vi z gt 4 iss H Elo entr ee ee gt Bim Detail Panels By Dashboard views Menage by Hostname gt sain E Retention Policies Network Status determinate E tae Information fo E Reports Equipment Type Switch 1913 a CB eons al a the selected 9 E system Services b gt device and L I l J associated Navigation Panel Main Panel infrastructure The lower portion of such screens displays detail panels with information about the equipment selected in the upper panel For details about changing and managing screen layouts see Managing Layouts Getting Started The following section outlines the steps in a typical installation and subsequent first use Because the software described here is both flexible and powerful this section does not exhaustively describe all the details of available installations Instead this Quick Start Guide refers to those descriptions elsewhere in the User Guide or online help A typical installation will go through the following in order 1 Installation and Startup See the other manuals for this pr
14. as the graphic isa jpg gif or png file it can appear behind the icons NOTICE Notice that within the view you can make a larger display than appears in this screen and click and drag the gray square in the Overview bottom right panel to select the area in the larger view screen You can also right click an item to see a menu of additional options see the User Guide for details For example you can alter the magnification of the view with the Zoom options 9 Click File gt Save to preserve this view Common Tasks 43 44 Common Tasks Backup Restore Deploy File Management Backup Restore Deploy Once you discover devices on your network you can use OpenManage Network Manager s Backup Restore functionality to archive configuration files and manage them You can also Deploy OS updates and firmware to these devices using the Deploy capabilities When you have the correct device drivers and configuration you can backup and restore device configurations and can deploy firmware updates to devices that support these functions To backup restore or deploy firmware you must first set up an FTP or TFTP server according to the requirements of your device Setting Up FTP TFTP To set up FTP TFTP click in the navigation panel to open File Servers The internal FTP TFTP server works in many cases but in others it does not For example if a firewall is between the host with OpenManage Network Manager in
15. based tasks like link discovery run last since groups depend on their member information See the User Guide for more about available activities Clicking Reorder moves the activities with Select checked to the top of the list After you have configured this tab you can click the Inspect button or click the Discover button Inspect Clicking the Inspect button lets you validate the selected authentication credentials displaying the devices responses to the credentials you have set up in the Resource Discovery screen Columns in the listed devices let you select which devices to Discover by checking that checkbox the IP Address Hostname Vendor Status whether the device was Pinged and responded whether OpenManage Network Manager management is Licensed for the device the Valid Auths and the status of selected authentications Auth Status K NOTE Inspection simplifies some manual steps that you can still do yourself You can manually telnet to a device to verify that you have the correct authentication information You can also examine the device s config file and verify that the SNMP community string is correct You can filter the results that appear listed in this screen by entering the text to search for in Filter Results at its top You can also Select or Deselect Device s and Change Authentication with the icons to the right of the filter You can also use the Discover column s checkbox to select items to discover
16. cece cece cece eee nanea 47 Name Resolution 22 47 Common Issues o 47 o A E E E ee 49 Contents 4 Quick Start Introducing OpenManage Network Manager We created this Quick Start Guide to get you started using your OpenManage Network Manager program as quickly and productively as possible After a review of the hardware and software requirements needed for your installation in System Basics you can move on to Installation and Startup To start the first use of the software consult Discovering Resources This software includes reporting capabilities These are described in online help Key features available in this software are the following Deep Discovery Detailed device information retrieved automatically Real time monitoring of Alarms that impact your network See Alarm Panels A Resource inventory available at a glance See Managing Resources Configurable Detail Panels below the display of listed devices These tell you about devices you select For more detailed descriptions of all this software s features consult its other manuals or online help K NOTE If you want to find something but are unsure about which manual contains it you can search all the Acrobat files in a single directory For example in Acrobat v 9 Shift Ctrl F opens this directory wide multi document search Supported Powerconnect systems include the following models PC7024 R PC7024P R PC7
17. footer Print Prints the displayed Alarms to a pdf file Figure 1 14 Printed Alarms pdf wireport47985 pdf Adobe Acrobat Standard oi x File Edit View Document Comments Forms Tools Advanced Window Help ETERRA CE e E Alarms Report Date Opened Entity Name Description Ape 19 2007 7 50 22 AM jhep192 168 1 228 oware net 192 168 1228 Apr 18 2007 7 50 20 AM e3640 1 138 oware net 182 168 1 138 Ape 18 2007 7 50 05 AM FowerConnectStack 10 20 1 62 Apr 19 2007 7 50 02 AM e3750 0 152 182 168 0 153 Apr 19 2007 7 58 56 AM OW182 168 1 138 oware net 192 168 1 138 Ape 19 2007 7 56 54 AM POR024 10 20 1 31 Apr 19 2007 7 56 40 AM mano oware net 192 168 0 45 Ape 10 2007 7 58 47 AM e7505 0 168 182 166 0 166 Ape 19 2007 7 58 22 AM 10 20 1 78 Ape 19 2007 7 58 27 AM c2511 1 128 182 168 1 125 Apr 19 2007 7 56 12 AM e3525 0 17 oware net 182 188 0 17 Apr 18 2007 7 57 58 AM jc72D4ww_135 182 168 1 135 Apr 18 2007 7 57 43 AM 22048 1124 oware net 192 188 1 124 Ape 18 2007 7 57 31 AM 10 20 1 50 Ape 18 2007 7 57 27 AM 10 20 1 11 Apr 18 2007 7 57 21 AM e7575 3 192 163 1 53 Apr 18 2007 7 57 02 AM e12012 0 178 122 108 0 179 Apr 18 2007 7 50 40 AM fen310 211 192 188 0 211 Apr 18 2007 7 56 34 AM 10 20 1 51 Apr 18 2007 7 50 24 AM 2780 12 oware net 192 168 12 Apr 19 2007 7 56 08 AM unt 18 192 168 1 118 Apr 18 2007 7 56 25 AM 192 168 0 121 Apr 18 2007 7 55 23 AM puzzle oware net 192 168 0 167 A
18. trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own May 2011 Rev A00 Contents V QUICK Stare ccc cust ee eet ied ANA 5 Introducing OpenManage Network Manager 0 0000e000 5 Syst m Basic Sds o omic ys ee ee be a N y 6 Supported Operating System Versions 2 2 6 Hardware Recommendations 7 Basic Network Considerations 2 2 2 7 Authentication 2 0004 8 Name Resolution 8 AA A iS Ohh e 8 Fixed IP Address 0 0 0 o o 8 Updating YourLicense 9 The Application Interface 0 c cece eee eee eee 9 Managing Multiple Screens 10 Screen Layouts mid Asc ee ee e 11 Getting Started coccion ii ries 11 Installation and Startup 0 cece cece eee eee teen eees 12 Starting the Client 0 14 Web Clients goe aa a a Se PS 15 Troubleshooting 2 22 16 Discovering Resources 0 0cceeeee eee eee e eee eeeeaees 16 Scheduling Discovery 2 21 Link Discovery 2 020 0020 000000000084 21 Monitoring Performance cc cece eee eee e eee en eeees 22 Default Monitors 2 040 22 Interface Monitor aaa 23 ICMP Monitor o
19. 048 R PCM8024 K M8248 K PC5524 PC5548 PC5524P PC5548P J SRX100s J SRX100su W 3200 W 3400 W 3600 W 620 W 650 W 651 B MLXe 4 B MLXe 8 B MLXe 16 B MLXe 16 B DCX4S 24 B FCX624 I E B FCX648 I E B FCX6xx S B Turbolron Support for PowerConnect B Series B MLXe 4 B MLXe 8 B MLXe 16 B MLXe 16 B DCX4S 24 B FCX624 I E B FCX648 I E B FCX6xx S B Turbolron B RX4 B RX8 B RX16 B 8000 8000e and B DCX4 See PowerConnect B Series on page 16 for more about these Support for PowerConnect J Series EX8208 EX8216 EX4200 24T EX4200 48T EX4200 24F SRX100B SRX100H SRX210B SRX210H SRX210 P SRX240B SRX240H SRX240 P SRX100S SRX100SU See PowerConnect J Series on page 17 for more about those Supported systems also include 3800 3850 3900 200E 2014 2016 2040 2024 4100 4900 5000 76000 12000 24000 48000 DCX 8000e 8000 Biglron RX4 RX8 See Help gt About for the details of supported firmware Quick Start 6 System Basics System requirements vary depending how you use the application and the operational environment Because we do not know your specific network and devices the recommendations are based on typical not definitive figures and are as much suggestions as requirements Base the minimum configuration of any system on its expected peak load Your installation should spend 95 of its time idle and 5 of its time trying to keep pace with the resource demands Supported Operating System Versions
20. 192 168 1 250 g1 lt 100 CJ so 5 a E sn a5 E a 20 o a 13 24 30 13 25 00 13 25 30 13 26 00 13 20 30 13 27 00 13 27 30 13 28 00 13 28 30 13 20 00 13 29 30 13 30 00 13 30 30 13 31 00 Time A BW Util Low High Error Count Errors and Discards Count Packets In Packets Out n Leii aai aiai 1325 1326 1327 1328 1320 1330 1331 Time M PC5424_84 192 168 1 250 g1 MPC5424_84 192 168 1 250 g3 E PC5424_84 192 168 1 250 g2 3 Component Action 4 Component Action 3 Component o 13 24 30 13 25 00 13 25 30 13 26 00 13 26 30 13 27 00 13 27 30 13 28 00 13 28 30 13 20 00 13 29 30 1330 00 133030 13 31 00 Time E PC5424_84 192 168 1 250 g1 PC5424_84 192 168 1 250 g3 PC5424_84 192 168 1 250 g2 4 Component Attribute Name Enor Count Resource Name PC5424_84 102 188 1 250 g1 Fist Polled Wed Jul 23 13 30 01 PDT 2008 Last Polled Wed Jul 23 13 31 00 PDT 2008 0 pkts Warm 8 High Current O Min O Avg Max You can also configure a variety of views to reflect different monitoring needs and with OpenManage Network Manager s multi windowing capabilities flip back and forth between the different views Reports From Monitors When you create a monitor a report template and several reports automatically appear for it in the Reports section of the application Quick Start 27 28 Figure 1 10
21. Dell OpenManage Network Manager Quick Reference Guide Notes and Cautions Z A NOTE indicates important information that helps you make better use of your software A A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerConnect OpenManage EqualLogic KACE FlexAddress and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server MS DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat Enterprise Linux and Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell is a registered trademark and SUSE is a trademark of Novell Inc in the United States and other countries Oracle is a registered trademark of Oracle Corporation and or its affiliates Other trademarks and
22. HL describes a e Dashboard Views selected Se Retention Policies Indeterminate 9 E Reports el Sih resource EM Reports a E System Services Navigation Panel You can view all discovered resources from this screen Selecting a resource in the upper panel lets you view details about that resource in the lower panel Click the plus in the upper right corner of the Details Panel to add or remove sub panels there If the details panel is blank that means you have selected no resource above You can also double click one of those same rows to open an Equipment Editor with the detail panels information and more Refer to the User Guide for additional information about this editor The section about Alarm Panels discusses alarm management This can be an important part of resource management too Alarm Panels This section describes the alarm panels visible when you click Event Services gt Alarms in the navigation tree or File menu You can reorder or hide these panels to customize your view You can also further customize some of these panels by adding removing or reordering their columns When you select an alarm in Alarm Manager its information appears in the detail panels at the bottom of this screen Quick Start 29 Alarm Severity amp Count This panel displays the count of events by severity and totals them on the right Fi
23. allation You must install the Full installation on at least one machine before Client will work on any others Click Next Quick Start 7 View the final confirmation of components to install Click Next Observe the progress bar as files are copied for installation 8 The database size typically defaults to 2G with unlimited expansion Some installations display this default and let you modify it in a database installation screen that appears during this process If you do not want the default you can consult the other application manuals for database sizing suggestions but the default size should be an acceptable starting place for most installations Click Next to continue with the installation K NOTE Regardless of the initial database size post installation configuration of Database Aging Policies DAP and monitoring retention policies can have a significant impact on how fast it reaches its capacity The default DAP for alarms for example never cleans open alarms from the database Similarly defaults for archiving event history may not suit your environment Consult the User Guide or online help for details about tuning these policies 9 Ifyou are installing on Linux you must run a setup script in a separate shell after logging in as root user there Installation prompts you to run a generated script after the installation phase finishes This script records information in case you need technical assistance and installs som
24. annot co exist with other installations of Cygwin on the same Windows computer Do not install it where Cygwin is already installed either separately or as part of another application If Cygwin is already installed remove it before installing this application If you do not see any obvious indication Cygwin is installed like an icon on the desktop or program list or a directory named c Cygwin but suspect it is you can open the registry Start gt Run then type regedit and look for HKEY CURRENT USER gt Software gt Cygnus Solutions gt Cygwin Linux OpenManage Network Manager supports Redhat Enterprise version 4 amp 5 and Novell Suse version 9 and10 Linux 64 bit only A CAUTION For Linux you must install no more than a single instance of MySQL the one installed with this software Before you install remove any MySQL if it exists on your Linux machine Quick Start Hardware Recommendations OpenManage Network Manager contains an Application Server that runs continuously in the background and a Client the user interface you actually see You can start and stop the client portion of the software without impacting the application server Device monitoring stops when you stop the application server or turn off its host machine The client can also be on a different machine than the application server Hardware recommendations are based on the different types of installation available Full Installation Applicati
25. depth information about the screens Default Monitors Other seeded monitors are available to add to the core set of monitors By default these are active monitoring the group of all discovered entities The following sections describe the distinctive screens for the available Optional Monitors e Interface Monitor ICMP Monitor K NOTE You can copy default monitors to customize them for your system Monitors also provide report templates Create a new report to configure the specifics and select the automatically provided template as its basis Quick Start Interface Monitor This monitor collects bandwidth utilization and error counts for interfaces Figure 1 8 Default Interface Monitor a Active Monitor Info General Thresholds Calculated Metrics Inventory Mappings Reference Tree Custom Attributes Change Tracking 2 Monitor Entities 4 gt gt General Parameters Name Default Interface Monitor Description Default monitor to collect bandwidth utiliza Enabled Polling interval Retention policy Minutes Mw SES i Emit availability events Retain availability data Retain polled data Retain calculated data SOO alas a Collect from if lt Table vi Name Instance Syntax isysUpTime Gg All Routers and Switches MN gt SUMP attributes Use not reachable as not available _ Meta Syntax TimeTicks SCALAR ifSpeed
26. e files as root Open a new shell log in as root and run the script requested by the installer It should be SOWARE_USER_ROOT install root setup sh 10 Click Finish 11 E5 In a Windows installation notice the Server Monitor icon in the system tray When the icon turns green you can start your application client This icon indicates the application server s status Green is running red is stopped yellow is starting or stopping Application server monitors your devices even when the client is not visible or you are not logged into your machine Best practice is to install application server to a host you do not turn off if you want constant monitoring of your devices Linux installations do not have a system tray so you can run ps ef grep java exe to see whether the application server s Java Virtual Machine is running K NOTE This software is a Java application Virtual memory use increases when you install it This is normal If you monitor memory use over time it may appear that it is growing This is a normal function of Java s memory management You can also uninstall this product as you would any other Go to Add Remove Programs in Windows Control Panel for example Uninstalling removes all installed files and files created by using the installed system that it has permission to delete It does not remove directories that were not created by this application s installation or runtime User created dir
27. e entity to monitor at the bottom of the screen select an entity then use the arrow to move it from Available to Selected and any number of attributes to monitor above that Alternatively you can select several entities to monitor but only one attribute In our example we select a single interface and monitor several attributes BW Util Error Count Errors and Discards Count High Low Packets In Packets Out The exact configuration of this portion of the screen depends on the Component Type you select 6 Notice you can also configure items in the Data Source portion of the screen For this example we accept the defaults Consult the online help for additional information about these 7 Finally click OK to display the monitored data within the dashboard view you have configured K NOTE You may have to wait until monitoring intervals are relevant If you monitor every minute you will have to wait at least that long to get data Quick Start 8 Notice that our simple example does not exploit all possibilities for these views For example you can have several components within a single view In the example below the same monitor appears in all four panels displaying the monitoring for different attributes in different graph types Rows 2 Cols 3 Update gia TestDashboardComponent Action 7 TestComponent2 TestDashboardComponent TestComponent2 Resource Name PC5424_84
28. e into the table nowhere else The column appears at the far right of the listed columns You can remove an existing column from the display by dragging it up off the table A large X appears when you have dragged it far enough Administering the Application This software controls access to your network resources and device data and offers many forms of automation that may prove invaluable Here are some examples e You can configure multiple security levels read only access read write access administrative access and so on and multiple types of users user groups The next section briefly describes this For additional information consult the User Guide or online help You can automate and schedule a variety of operations Consult the User Guide or online help for more information about how to do this The following sections describe these examples For more information about any of this consult the User Guide 36 Common Tasks Users and User Groups The application s User Manager lets you associate information with users like passwords group membership and contact information Select Settings gt Permissions gt User Manager to see the User Manager Figure 2 4 User Manager Z User Manager Default User View Default User Filter laction llawout Using Filter Last Name like y ES UserID First Name Last Name Statul oWAdmin Administrator Enabled a ote OWPublic User Enabled El Disable adm
29. e navigation pane that leads to most available application functions with the Show Hide Navigation Window button a fel amp 5 awork S Show Hide Navigation Window f Inventory To clarify the origin of application features the navigation window often appears throughout the rest of the manuals for this software 12 After you click Finish a QuickView screen appears 20 Quick Start Scheduling Discovery When you first discover devices you typically use a Discovery Profile that includes the discovery parameters IP addresses authentication used and so on You can keep your inventory up to date and discover equipment over a range of addresses by scheduling a repeated discovery To do this after you create the Discovery Profile in Discovery Profiles open the Schedules screen accessible through File gt Open gt System Services gt Schedules or under the System Services node in the navigation window click New and select Device Discovery Select the profile and configure the schedule in the Schedule Info panel Figure 1 7 Schedule Info Q Device Discovery Starting On Network E Schedule Info Month October __ 7 E Year 2005 v Hour 9 am O pm Stopping On By Date and Time Month October y Hour 9 By Occurrence Number Of Occurren O Never Recurrence Recur Every 1 Day s v Enable Schedule
30. ect this option to clear the alarm Show Performance When you select this command OpenManage Network Manager finds all of the performance attributes being monitored for the selected equipment and creates a dashboard with one dashboard component for each attribute See the User Guide s discussion of Active Performance Manager for details If you multi select more than one device each component shows the top five metrics for each attribute If you select only one top level device OpenManage Network Manager searches the device s interface and port children for performance attributes and these attributes appear with the top five children for each attribute The data that appears is based on the monitors that are monitoring that device and where Retain Data is checked If you have several monitors and you are retaining data on those monitors the screen reflects those data points If you select two devices in Resources manager and click action gt Show performance OpenManage Network Manager displays both of the devices common attributes in the form You cannot display interface data because the devices do not have interfaces in common Quick Start 31 32 Map Opens a topology view displaying the equipment from which the selected alarm s came See Mapping Equipment the User Guide or online help for more about this E mail Alarm E mail the selected alarm A subsequent screen lets you specify the addressee header and
31. ectories in the product s directory path remain after product removal Quick Start Starting the Client After you verify that the application server is started in Windows the monitor icon in the system tray turns green use the Start button or its Linux equivalent to find OpenManage Network Manager among your programs Click that icon to start the client In Linux if you do not see a OpenManage Network Manager icon on your desktop first set the environment in a shell with etc dsienv dot space foreslash dot dsienv then type redce11 at a command line Figure 1 5 Login Screen E Logon oj xj User Id Password Domain Messages Logon Cancel 14 Quick Start A login screen appears The default login user is admin with a blank password After logging in as admin you are prompted to change the password See the other manuals or online help for more information about options for adding and configuring user privileges and the kind of password constraints that appear on the Change Password dialog Figure 1 6 Change Password Password Constraints Policy Setting _Allow Password Reuse p _true_ Minimum Password Length l 0 chars Require a Special Character Require a Number false Require Mixed Case false Allow Userld in Password true Allow Reverse Userld in Password true Allow Same Character Consecutively Otimes Require Password Matc
32. er Guide or online help for details about the options available in the upper portion of this screen Quick Start 17 18 5 Select Discovery Activities Listed in Execution Order The lower portion of the screen lists activities to perform after discovery Use the Select Activity field along with the command and search buttons to its right to find activities Selecting here lets you select from those listed by default and from those that appear in the Activities Manager Click Add to list a selected activity below checked as Selected Some activities appear automatically from the default discovery profile Check those you want to activate The Edit button lets you configure the selected Activity s parameters if that is available and appropriate The editor also appears if you Add a task with configurable parameters If you select an activity that requires user input the standard attribute selection screen s for that activity appear during Discovery Fill in the required attributes and Discovery continues Remove deletes the selected activity from the list K NOTE You can add a task to add discovered devices to OpenManage Network Manager s heartbeat You can configure what appears by default as described in the User Guide You can also use the up down top bottom arrows to reorder selected rows reordering what activities discovery executes Regardless of the row order however device based tasks run first and group
33. erating system updates to the selected device s provided you have previously loaded those update files To load a firmware or operating system image file open OS Images in the navigation pane Follow the instructions in the User Guide or in online help to load that image into the database When you click Deploy in the File Management menu a subsequent screen presents the images and available deployment parameters Select Deploy Now or Schedule Deploy More details about deployment appear in the User Guide or online help 46 Backup Restore Deploy Troubleshooting Troubleshooting Tips The following answer common questions that arise when managing your equipment For more details refer to the User Guide The applicability of the following will depend on what drivers and other add ons you have installed with OpenManage Network Manager The following sections discuss some troubleshooting techniques See this software s User Guide for more Name Resolution If your network does not have DNS you can also assign hostnames on a Windows platform n the file 3windir system32 drivers etc hosts Here you must assign a hostname in addition to an IP address in the system Here are some example hosts file contents including two commented lines where you would have to remove the sign to make them effective 102 54 94 97 rhino acme com source server 38 25 63 10 x acme com x client host 127 0 0 1 localhost This software sup
34. ery among other things At the top of this screen s work area select an address type from the drop down list options include JP Range IP address Hostname Subnet CIDR File Name Multicast SLP SNMP Broadcast and enter the appropriate information in the box es directly to the right of that list Quick Start and click Apply Then click Add to add the address es to the processing queue or click Remove to delete a previously created range you selected You can add several such criteria K NOTE If you are managing in a DNS DHCP environment be sure to select Manage by Hostname in the Options tab For this to be effective however the association between hostname and the correct IP address for the discovered equipment must be accurate 2 New Edit Authentication You can select authentication s to go with a selected discovery target with the checkboxes that appear in the list of existing authentications in the Select Authentication panel In addition you can Add or Edit authentications to associate with that target When you Add an authentication or Edit an existing one an authentication editor opens in the bottom of the screen Select or create the Name for the authentication and select the Type from the pick list See the Administration Section for details about what to expect for the different types K NOTE Ensure the type selected matches the management interface on the equipment you want to discover You can use so
35. ery for elements Alternatively this action can control a specific application function typically described by the permission name like provisioning a policy add This enables the New menu item on the action menu If you do not check this action then the New menu item does not appear Common Tasks 39 40 Action Default Behavior read When checked this enables the Edit menu item on the action menu write When checked this enables the Save button within editors delete When checked this enables the De ete menu item on the action menu within managers The functional permissions that use these actions appear in this screen Select a permission and in the Group editor the description appears at the bottom of the screen K NOTE Functional permissions are global and additive with other permissions If you have a group permission and individual functional permissions set the result is a union not an intersection of the two Also Best practice is to add users to user groups with the appropriate functional permissions rather than alter individual user functional permissions To see the details about how to do this consult the User Guide or online help Common Tasks Scheduling Operations You can schedule many of this software s actions Open the Schedules screen either from File gt Open gt System Services gt Schedules or from the navigation pane Figure 2 7 Schedu
36. g Resources Open the Resources screen to display the discovered devices See Discovering Resources for instructions about discovery Click the Go button in the upper right corner of this panel to refresh the screen if resources do not appear when you are done discovering them Quick Start Figure 1 11 Resource View de My Favorites D A HETE 5 ction lavor J j E inventory Title bar la Resource Discovel T Action Lay E Discovery Profiles y Addre Administrative State E REESE 10 20 1 50 PowerConnect Stackable Unlocked out buttons r 10 20 1 20 10 y Default Unlocked P 4 Ports 40 20 1 18 Default Unlocked and display baa Resource Roles PowerConnectStack10 2 20 1 69 PowerConnect Stackable Unlocked Y Gg Groups ldell3248 oware net192 1 192 168 1 156 Default Unlocked Filters Q Links Discovered do Locations vendore Resources E contacts if Topology Views Y Group Operations y 1 of 5 item s selected Event Services Alarms Event History E Actions te Event Processing 1 3 6 1 4 1 674 10895 301 10 20 1 69 PowerConnect 6224 Unit1 amp Event Definitions Fri Nov 16 14 13 38 PST 2 o Bt om File Management d Dell PowerConnect Disco 2 0 0 12 4 OS Images eae Configuration Lab T y a Ur ked owel H E File Servers macte PowerConnect stac Detail Pane y Enabled Q Active Monitoring Es Monitors
37. gure 1 12 Event Severity amp Count Informational 0 This can either display All Events or Open Events Change between these counts by clicking the Layout button Select Change Filter and choose the All Events or Open Events items Alarm Manager In the Default filter only Open alarms appear on these screens You can change displayed columns Alarm attributes with the plus button near the top right of the screen and modify filters to restrict the alarms that appear in the display see the User Guide or online help for more about filters For example you could filter to see alarms that are major and above for only selected equipment Figure 1 13 Alarm Manager Alarm Manager Default Alarm O arms laction llavout Using Filter Alarm State x lis Date Opened DevicelP Event Name ntity e Entity Name 192 168 0 165 redcellEquipmentDiscov gt amp Alarm 0 Cee 2 Assign User gt Entity 1192 168 1 228 lredcellEquipmentDiscov Acknowledge Alarm gt 1192 168 0 153 redcellEquipmentDiscov pte PNE le Earner Apr 27 2007 7 39 01 AM 10 0 20 62 lredcellEquipmentDiscov ess G Event Definition Apr 27 2007 7 38 56 AM__192 168 0 22 redcellEquipmentDiscov Clear Alarm 2 Processing Rules NoMa Max items displayed foo zi Email Alarm 1 of 36 item s selected EN pi Show Performance e Event Management gt Hep K NOTE As in most such screens you can sort the
38. h Regular Expression Old Password New Password Confirm Password Credentials for admin have expired See Screen Layouts for more about managing the user interface See Troubleshooting Tips to solve application problems Web Client You can also open the client user interface in a browser Supported browsers include Mozilla Firefox v 2 and 3 and Internet Explorer v 6 and 7 In Windows the URL is http application server hostname For non windows installations http application server hostname 8080 If you encounter the Change Password dialog that appears when you first log in you must re start the browser and re log in to a web client This behavior is normal The application server hostname is the name of the system where OpenManage Network Manager is installed Quick Start 15 16 HTTPS To limit connections to the application server to HTTPS secure only you can use the e option when starting the application server from the command line or add the following line to owareapps installprops lib installed properties oware appserver web enable https true To force the client to use HTTPS secure for web connections to the server add the following line to owareapps installprops lib installed properties the same file as above when the client is on the application server appserver enable https true See online help for more about secure web access Trouble
39. he file if you downloaded the application in zip format and close any applications that might interfere with this installation 2 To install this software log in as an administrator type user that can install software and run either win_install exe for Windows or linux_instal1 for Linux Do not install as a user named admin or as the root user In Linux the installing user must have a home directory and must have permissions to write both there and in the installation s target directory At one point the Linux installation stops and asks the installing user to run a script in a separate shell as root user Other than these differences to install on both Windows and Linux you must follow these steps After initiating installation click Next A CAUTION You must install as a non root user with the permission to create directories in the selected installation target path Installing to a directory that requires root level access fails Also Using the login admin to do the installation wipes out any pre configured admin permissions that come with the application Therefore do not use admin as the installing user account Confirm your hardware meets the displayed Minimum System Requirements Click Next Accept the license agreement after reading it otherwise installation cannot proceed Click Next Confirm or alter the installation path Click Next NCAA Select either Full installation or Client inst
40. in Administrator Enabled E Unlock OWMedServer Server Enabled CY Reset Password amp Print Help Max items displayed 100 1 of 5 item s selected action llavout General layout 7 Groups layout 7 User iD admin Groups Available Groups Assigned First Name System Mi OWServerAdmin Administrators OWDbAdmin Last Name Administrator Email Phone Number Fax Number Password vecccccrrcrV Y NOTE This application comes with system users like OWAdmin These are normal and cannot be deleted Click action gt New to create a new user or action gt Open to edit a user you have selected from the list When you open the User or User Group editor you can also configure permissions as described in Permissions on page 39 Y NOTE Best practice is to configure users put them in a group see User Groups on page 38 then assign permissions to the groups Permissions accessible from individual users screens override group permissions so tailoring individual permissions is still possible Common Tasks 37 38 User Groups The User Group Manager lets you create user groups just as you create or edit users The detail panels display the name description and whether the group is protected Open this manager from Settings gt Permissions gt User Gro
41. le that is occurring you may not see elements being discovered in their resync schedule until the discovery job is actually complete Executing scheduled resync while discovery is still ongoing may result in exceptions Quick Statt 19 11 When discovery is done for the user admin and you click Close the following Layout screen appears by default te My Favorites Be Alarms Totals EJ inventory 7 E Event Services fi J followed by a File Management EL Active Monitoring list of alarms BJ Reports Using Filter Alarm State y is y Open i E System Senices from the dis 7 18 08 7 48 30 AM 10 20 1 69 1 Informational redcellEquipmentDiscov PC6224_69 10 20 1 PC6224_69 10 20 1 69 d pn 7 08 12 16 31 PM 192 168 1170 1 Informational redcellEquipmentDiscov 192 168 1 170 192 168 1 170 co e e 7117 08 12 16 29 PM 192 168 1 248 1 Informational redcellEquipmentDiscov 192 168 1248 192 168 1 248 devices 7117108 12 16 27 PM 192 168 1 181 11 Informational redcellEquipmentDiscov 192 168 1 181 192 168 1 181 x 7117108 12 16 25 PM 192 168 1 246 Informational redcellEquipmentDiscov 192 168 1 246 1192 168 1 246 Max items displayed 1 Resources A A EN list of all Responding Informational 192 168 1 248 1192 168 1 248 Responding Informational _192 168 4 206 192 168 1 206 i Responding Informational __ 192 168 1 167 __ 192 168 1 167 Unknown Other 1 Equipment Res
42. les Q Device Discovery Starting On Network AAA Schedule Info Month October__ vw E Year 2005 Hour 9 am O pm Stopping On 8 By Date and Time Month October Hour 9 By Occurrence Number Of Occurren Never Recurrence Recur Every ES ja S Day s v Enable Schedule Click New then select an operation Group Operations Inventory Reports Resynchronization and so on and configure the selected option Finally select the schedule timing frequency and so on Consult the User Guide for more information about scheduling capabilities NOTICE You can set up a recurring discovery of an IP range that automatically adds any new networked devices to those already in your inventory Common Management Tasks The following are common tasks done when you manage devices Change or view a device setting Right click a device in Resources and select Open The subsequent screens let you see and change device settings when you elect to save your changes You can also use the Detail panels to do this Common Tasks 41 Create a group Groups let you change settings on multiple devices From Resources select listed devices Ctrl click to select several and right click Select Add to Group to add to an existing group or New Group to create a new group with the selected devices Selecting Grou
43. listed Alarms by clicking a column header Toggle the sort order by clicking the header again 30 Quick Start The Action Button or right click menu displays the following items some installations conceal some of these Open gt Entity This opens an editor where you can configure the device from which this alarm came See the User Guide or online help Open gt Alarm Opens a screen describing all the details of the selected alarm See Alarm Panels Open gt Equipment This opens an editor where you can configure the device from which this alarm came an Entity if different is a subcomponent of the equipment See the User Guide or online help for more about this Open gt Event Definition This opens an editor where you can reconfigure this alarm and what it means See the User Guide or online help for more information Open gt Processing Rules This opens an editor where you can configure the processing rules for this alarm See the User Guide or online help for more about these Acknowledge Alarm Acknowledges the selected Alarm s The current date and time appear in the Ack Time field and the name of the currently logged on user appears in the Ack By field Unacknowledge Alarm Unacknowledges previously acknowledged alarm s and clears the entries in the Ack By and Ack Time fields Assign User Assign this alarm to one of the users displayed in the sub menu by selecting that user Clear Alarm Sel
44. me single authentications in different types for example Telnet and SSH Notice that you can also alter the Timeout Retries and Port for the authentication at the bottom of this screen so the authentication fits with your network s connection speed 3 Select Devices for Discovery Click Apply to accept your authentication then click Apply on the initial screen to accept the combination of device s and authentications The screen then displays the discovery target devices and authentications you have selected and configured You can Add more devices with that button to the right of the list or Edit a selected target to reconfigure the authentication Doing so opens the Select Network Type and Address screen again Click Remove to delete a listed target and use the up down top bottom buttons to re order selected targets After you have configured this tab you can configure global discovery Options with that tab click the Inspect button or click the Discover button 4 Options This screen lets you configure a variety of global discovery options for the targets configured in the Discovery tab K NOTE In addition to discovering devices by themselves you can now discover links between them as an activity that follows discovering the devices Click the checkbox next to the link discovery task appropriate to your network in the lower part of this screen to do link discovery too See Link Discovery for an alternative Consult the Us
45. n devices then your application does not function outside those licensed limits If you purchase additional licenses put the updated license file in a convenient directory then use the Settings gt Permissions gt Register License menu item to open a file browser Locate the license file and click the Register License button Your updated license should be visible in Settings gt Permissions gt View Licenses Y NOTE You must also re register licenses if you have updated your installation from a previous version where you previously upgraded licenses In any case you must restart application server or wait up to 15 minutes before a license modification is effective If you license new features you must restart the application server and client The Application Interface A typical screen in this software appears in Figure 1 1 The navigation panel to the left provides quick access to common functions discovery reports and so on which can also be accessed through the menus When visible the left panel remains on screen while the main panel changes to reflect the currently selected function Figure 1 1 Discovery Screen te My Favorites N E Discovery Options e E Inventory E a Event Services lt Choose the type of Hetwork Discovery you prefer then click Hext o File Management Discovery Profile lt No Discovery Profile Available gt w de o Ed Active Monitoring o E Reports E system services
46. oduct for a more detailed description of installation 2 Discovering Resources After you first install the application you must discover the equipment you want to manage 3 Alarm Panels See Alarm Panels for a discussion of alarms and events managed by the application Quick Start 11 12 You can also set up users device access passwords and groups for both users and devices as you begin to use it For example use Group Operations to act or schedule operations on multiple devices Consult the User Guide for details about administration and the many additional discovery management and reporting options available with this software beyond those discussed in this Quick Start Guide K NOTE Best practice is to use the default Admin user unless security concerns dictate otherwise If you must add a new user best practice is to add that user to a User Group and modify that group s permissions rather than adding permissions user by user Also We have noticed that bash exe or md5sum exe two files that are installed with this product have triggered false positives with some anti virus software If you get a virus detection warning for these files during installation take no action OpenManage Network Manager includes several new ACLI group operations in this version Installation and Startup For a basic installation install and start your OpenManage Network Manager software with these steps 1 Unzip decompress t
47. of the Select Layout pick list navigate backward and forward through the open screens To close a screen layout click the Close button to the right of the browser buttons and layout selectors K NOTE If you open more than 20 windows the Recommended Open Windows Exceeded error message appears To change the recommended number consult the User Guide for this software While you can still open more windows doing so may slow performance Quick Start Screen Layouts When you select Resources in the Navigation Panel for example the default view looks like Figure 1 4 Figure 1 4 Default View e My Favorites STO n 9 E inventory R ig Resource Discove BR Olscove Erotas 110 20 1 50 gt 0 20 1 om Power E kabl lo d 110 20 i owerConnect Stackable Unlocker U Resources 410 20 1 20 10 201 20 Default Unlocked Y Ports 0 20 4 18 110 20 1 18 Default Unlocked Mi Resource Roles PowerConnectStack 10 2 10 20 1 69 PowerConnect Stackable Unlocked Wg Groups idell3248 oware net 192 1 192 168 1 156 Default Unlocked Y une A list of all dh Locations WB Vendors A Contacts Equip MA Topology Views BF croup operations ment and 9 8 Event senices i de Alarms their So Event History zy P Settings laot Properties ayot Reference
48. on server Client Pentium 4 3 2 GHz CPU 2G RAM and 20G available disk space Client only Pentium 4 2 8 GHz 2G RAM and 1G available disk space K NOTE A browser based client is also available See Web Client for more information about using web access to this software Basic Network Considerations OpenManage Network Manager communicates over a network In fact the machine it is on must be connected to a network for the application to start successfully Firewalls or even SNMP management programs using the same port on the same machine where this software is installed can interfere with communication with your equipment Your network may have barriers to communication with this software Dealing with such barriers initial device configuration to accept management security measures or firewalls is outside the scope of these instructions Consult with your network administrator to ensure this software has access to the devices you want to manage with the Protocols described below K NOTE One simple way to check connectivity from a Windows machine to a device is to open a command shell with Start gt Run cmd Then type ping device IP address at the command line If the device responds it is connected to the network If not consult your network administrator to correct this No useful information comes from disconnected or powered down devices See Chapter 4 Troubleshooting in this guide or see the User Guide o
49. p Op lets you do things to the entire group of devices See the User Guide for details Mapping Equipment In addition to their listing in the Inventory screen discovered resources can appear in a topology mapping Figure 2 8 Topology ewer admin Tue Feb 12 12 57 48 PST 2008 Ao testi A e Junt1ehre2 1 SEE ee f i i EH a nano oware n i A n SN 7200 1 138 ts a c2511 1 126 OW192 166 1 To see discovered equipment in such a map do the following Overview 1 Open Topology View from the navigation panel or with File gt Open gt Inventory gt Topology Views 2 Click action gt New to begin configuring a view Click action gt Add content 4 Inthe subsequent screen click Equipment you can also add contacts for example 42 Common Tasks 5 In the next screen select the inventory that you want to map You can Ctrl Click to select multiple items 6 Click Select 7 The equipment appears represented as icons on a blank white screen You can re arrange these icons by clicking and dragging them The icons display the color of the highest value alarm critical red is the highest that most recently came from that device 8 Select a background by clicking Properties then selecting a background from the pick list To add graphics to those listed click the command button to the right of the pick list and select the graphic file As long
50. pe 18 2007 7 41 01 AM EMS You can print or save this report from Acrobat If you do not have the free Acrobat reader download it from www adobe com This reader must be installed for printing to work Quick Start Common Tasks Managing Layouts When you select a manager or view in the Navigation Panel a view appears like Figure 2 1 A configurable filter appears at the very top of these managers Click Go once you have re configured it if you want to filter what appears in the upper panel Figure 2 1 Default Manager View action avout ae ta Resource Discove E Discovery Profiles quipmenticon as Name IPAddress Model Administrati gt Resources 0 20 1 50 20 1 PowerConnect Stackable Unlocked y Ports 0 20 1 20 20 1 Default inlocked Resource Roles ug Groups Qy Links do Locations we Vendors E contacts if Topology Views Y Group Operations da Event Services db Alarms Event History 0 20 1 18 Default nlocked z Connect Stackable Ur d Event Definitions Q Ma File Management 4 OS Images Configuration Labe File Servers 0 EJ Active Monitoring Be Monitors Indet Reports EJ System Services a The detail panels portion of the screen is also configurable Nodes that appear in the navigation panel depend on the installed options Common Tasks 33 34 Creating and Selecting Screen Layouts You can customize the layout of the Device view b
51. ponding 1 Informational PC3524_116 10 201 116 10 20 1 116 Dell inc 3524 Swi a A Responding informational 192 168 1 168 and their Responding 1 Informational Dell_Core 10 20 1 6810 20 1 68 Dell inc 6248 i 7 attributes Max tems displayed fioo E 4 of 27 item s selected Reference Tree E e PC3524_116 10 20 1 116 PC3524_116 10 20 1 116 1 3 6 1 4 1 674 10895 301 D PowerConnect 3524 Unit1 EthemetSwitth O 7 i A Sag coverconnest ssaa Unnt Ethemet Switch 3 07 18 2008 07 48 Detail Panels e PowerConnect 3548 Unit 3 admin q fl Powerconnect 3s48P Unt5 Information for 9 Ni Equipmentto Vendor a ed Derine 128 lemined v the selected Y This Equipment has these Authentication s e 12 ict a Default NMP device and AO associated Fna 7 48 am infrastructure Navigation Panel Main Panel This screen displays alarms received from discovered devices the devices themselves and details about devices you select in the lowest panel See Managing Resources for more about the resource management portion of this screen See Alarm Panels for information about the alarms and Managing Layouts for a description about how you can customize your user Interface K NOTE You can toggle the appearance disappearance of th
52. ports installation to only the local file system Avoid installing to shared drives Common Issues The following list contains possible issues and some suggested sources and resolutions for these issues Application does not start e Check whether the IP address of server has changed e Ensure the database is large enough See the application s other manuals for instructions about changing the database size Device data does not appear Ensure the login credentials are correct consult your network administrator e Check whether the login protocol is enabled on device Network configuration issues Ensure that your firewall is not preventing access to the devices you want to manage Troubleshooting 47 Equipment values are not configurable e Ensure the login credentials are correct consult your network administrator Deploying firmware fails Symptoms include pressing the Deploy Now button does nothing You may also find that the FTP TFTP File Server status is Stopped e A possible work around is to perform a Backup of the device first 48 Troubleshooting Index A Active Performance Monitor 22 Administering the Application 36 Alarm Manager 30 anti virus software 12 Authentication 8 Automating Discovery 21 B Backup Restore 45 bash exe 12 Basic Network Considerations 7 D Default ICMP Monitor 24 Default Interface Monitor 23 Default Monitors 22 Discover Network Devices 16
53. r online help for additional information about how to troubleshoot this software A CAUTION You can click on the blue cross references to go to the destination in Acrobat however for such electronic cross references to the User Guide to work this document and the User Guide must be in the same directory Cross document links do not work between documents for different versions of this software but may provide an approximate location to consult Quick Start 7 8 Authentication For successful discovery of the resources on your network this software requires authenticated management access to the device To get this access you must provide the correct SNMP community strings and any other command line Telnet SSH or browser HTTP HTTPS authentication and SNMP must be turned on if that is not the device s default Some devices require pre configuration to recognize this management software Consult your network administrator for this information Name Resolution OpenManage Network Manager server and client require resolution of equipment names to work completely whether by host files or domain name system DNS The application server cannot respond to hosts with IP addresses alone The application server might not even be in the same network and therefore the host would be unable to connect If your network does not have DNS you can also assign hostnames in swindir system32 drivers etc hosts on Windows etc hosts in Lin
54. se a custom layout You can delete sub screens with the X in their upper right corner A CAUTION If you delete all content the custom layout preserves that empty screen as the default for that selection You must either Add Content with the pick list at the top of the screen or go to Layout gt Edit Layout when your empty layout is open to re add content K NOTE Sub panels within a layout do not appear in the Window menu described in Managing Multiple Screens on page 10 Only layouts arranging these sub panels appear there and only these take advantage of the back forth browser buttons You can also create layouts on the fly by using the lt select content gt pick list at the top of the screen to add content to a layout Use the X at the upper right corner of a panel to make that panel disappear As with edited layouts alterations are preserved when you close the client and re appear when you log in again Common Tasks 35 Minimizing sub panels The borders of sub panels display triangles that are minimize buttons for the individual panels Clicking this button minimizes that sub panel The remaining sub panels automatically resize to fill in the remaining space Column Drag and Drop You can drag and drop columns to rearrange them You can also add columns by clicking the plus button to the right of Layout in a panel Then either select a column name and click Insert Column or drag and drop the column nam
55. shooting If startup fails see Troubleshooting or consult the other application manuals The following sections discuss typical steps in getting started once you have installed OpenManage Network Manager Discovering Resources To begin managing resources in your network you must discover them to store their information in the application database You can discover manually as described in this section or automatically see online help or the User Guide for the latter Once you have discovered devices you can manage them K NOTE Third party devices on your network may appear as Dell Powerconnect switches during OpenManage Network Manager discovery While you may be able to manage these devices with OpenManage Network Manager they are not supported and count against your licensed limit of ten devices to manage free You may choose to delete the non supported devices from OpenManage Network Manager Resources or continue to manage these third party devices without support from Dell The initial screen for the admin user displays a link to begin discovery Consult the section about Advanced Discovery in online help for details beyond what is outlined below Follow these steps to discover your network resources 1 The next Discovery Wizard screen that appears is where you determine what devices you are going to discover Here you can specify the IP address ranges to include or exclude the SNMP authentication to use and the ports to qu
56. stalled and the devices it is managing you must typically use an FTP TFTP server on the device s side of the firewall and configure the firewall to permit OpenManage Network Manager access to that server See the User Guide for this software for instructions about how to install external servers The internal FTP server does not work for Linux systems For details about how to install external servers for those platforms see the Administration Section Click the Test button on the File Servers screen to confirm any selected enabled FTP or TFTP server is functioning correctly Backup Restore For details of the processes described in brief below see the User Guide or online help for this application You can backup or restore configurations to devices whose drivers permit these operations First select a device in the Resources screen then click the Action button and select File Management gt and the appropriate sub menu item A subsequent screen asks for additional information which configuration to back up or restore what to name the backup and so on and whether you want to backup restore now or on a schedule Select the options you want and click Backup Restore or Schedule e Click the Current Config sub menu item to display the current configuration The application backs up this configuration if you have not already done so Backup Restore Deploy 45 e If you select two backed up devices you can select Compare
57. that appears is based on the monitors that are monitoring that device and where Retain Data is checked If several monitors exist and they are retaining data the screen reflects those data points If you select two devices in Resources manager and click action gt Show performance OpenManage Network Manager displays both of the devices common attributes in the form Interface data does not appear because the devices do not have interfaces in common Create a Dashboard View You can also create custom dashboard views as described in the following steps 1 Click Active Monitoring gt Dashboard Views to open the view manager 2 Click action gt New to create a new view By default this appears with two rows and three columns You can however change those numbers and click Update to create a different layout For simplicity our example has one column and row Install a Monitor in the View 3 Click action gt Add Component then click Action gt properties inside the view s cell The Dashboard View Component Properties screen appears Enter a name for this component TestDashboardComponent here and select a monitor and display type here we select the monitor configured in Creating a Custom Monitor and a line chart 4 Notice also that for this example we leave Threshold Display as none displaying thresholds as a part of the graph is also possible 5 Ifyou plan to monitor more than a single attribute then select on
58. to view a side by side comparison of the two devices configuration files with the differences highlighted You can also select only a single device with more than one configuration backup and compare those after selecting backup versions on a subsequent screen Alternatively you can double click a device listed in Resources or select Open from the context or Action button menu When you do the Equipment Editor opens and if the device supports backup restore the File Management node appears in the tree on the left side of the screen e Select Current Config to display the current configuration of the device If you have not yet backed up the configuration that occurs when you select this node e Select Configurations to see the history of configuration backups This application keeps track of the versions and lets you label them for example Compliant or a user configured label If you select two backed up versions you can click Compare to see the differences color coded side by side e Audit History under the File Management node tracks all backups and restorations See the online help for the screens connected to these functions for more information Deploy Once you have set up FTP TF TP and have enabled a driver that supports deploying firmware or operating systems to the discovered devices you can click the action button or right click menu for the menu item File Management gt Deploy This lets you sends firmware or op
59. unctional Permission Settings 8 e Read Write Execute vi ral vi y vj Select Deselect z RIRIS El v Nil Audit Trail Access Ll Authentication pa Broadscope APM Dashboard Views RERREE Change System Settings Oo SIL x Configure Monitors Configure Retention Policies 11 81 RIRIKI KERANNA RARA NNN Ki ER Event Definitions Event History Event Processing Rules ARRE NSN SSS IS Heartbeat Policy Rea Inventory Configuration ER RRE RR Re Layout IS CREE CARRERA AE RIS RI K RIS Licancas Manage or edit Event Actions Configure permissions by checking the actions that appear in the row with the permission These determine a user s capabilities within the application Generally the following describes the effects of enabling these actions Action Default Behavior execute When checked this action lets you launch a particular manager and qu
60. up Manager Initially a Group is nothing more than a name and a description Figure 2 5 User Group Manager Y User Group Manager Default User Group Y efault User Group Filter Using Filter Name v like zj Icon 48 Name Description OWDbAdmin Oware database adminis Copy OWServerAdmin Oware server administrat Delete Administrators Systern Administrators E Print Hep 1 of 3 item s selected E General User Group Name Administrators User Group Description System Administre Click New or select a group and click Open to modify a group You cannot delete some groups for example you cannot delete Administrators Once created however you can associate individual users with groups and grant permissions to users based on their association with a group By default new groups have no permissions See Permissions on page 39 Common Tasks Permissions This panel appears in editors for both groups and individual users It lets you configure permissions also known as functional permissions for individual users which override those configured for groups The permissions displayed in this screen are only those for the selected individual user or group To see the combined group and user permissions see the All Permissions panel in the User editor Figure 2 6 Functional Permissions User Group Info General Permissions Change Tracking Custom Fields 4 F
61. utton or click Close to close this panel without modification Notice that you can also change ports timeouts and retries in the existing authentications with Edit After you have configured what is necessary in this screen you can click the Back button to return to discovery setup in Resource Discovery or Options or click the Discover button Discover Clicking the Discover button actually executes the discovery you have configured storing the information retrieved from devices in the OpenManage Network Manager database Clicking this button displays a standard OpenManage Network Manager audit screen This displays the messages between OpenManage Network Manager and the discovered devices including the post discovery activities Select a message in the top of the screen to see the time and date it occurred in mid screen and the contents of some messages in the Message Details panel at the bottom of this screen See the User Guide s discussion of Audit Trails for details of how to revisit this screen after discovery is complete You can click Close at any time If you click it before the Equipment Discovery Finished message appears discovery continues in the background The final discovery panel whether appearing for a Resource Discovery Profile or at the end of the a conventional basic advanced discovery process presents asynchronous information If you click Finish before the process is done the discovery process still continues Whi
62. ux Here you must assign a hostname in addition to an IP address somewhere in the system Here are some example hosts file contents including two commented lines where you would have to remove the sign to make them effective 102 54 94 97 rhino acme com source server 38 25 63 10 x acme com x client host 127 0 0 1 localhost A CAUTION This software supports installation only on the local file system Avoid installing to shared drives Protocols OpenManage Network Manager uses the following protocols TCP IP SNMP HTTP S UDP Multicast Fixed IP Address OpenManage Network Manager includes a web server and must be installed to a host with a fixed IP address or a permanently assigned Dynamic Host Control Protocol DHCP lease For trial purposes you can rely on a dynamic IP address assignment with a long lease but this is not recommended for production installations If you do change your host s IP address To accommodate a changed IP address first delete the contents of oware temp Change your local IP address anywhere it appears in owareapps installprops lib installed properties Then restart your machine Alternatively in a shell after running oware to set the environment you can run ipaddresschange n followed by the new IP address to which you want to change Quick Start Updating Your License If you have a limited license for example OpenManage Network Manager by default limits discovery to te
63. y adding removing or reordering the sub panels Changes to this layout can be saved In addition OpenManage Network Manager remembers the last layout used So if you change the screen appearance the screen layout that appears just before closing the client is the same one that appears when you restart the client This applies even for different users when they share the same computer You can save and select layouts later using the lt Select Layout gt control shown in Figure 2 2 The easiest way to change the layout is to drag and drop the sub panels to a new location However you can manually edit the layout by selecting the Layout gt New Layout menu to open the menu editor Figure 2 2 Layout Editor Layout Info d General General Parameters Name MyLayout Layout and Organization oras Select the layout style og Jan oda Wide Column Narrow Column S Contact Manager Sl Event History Details al Details El Event History Details Sl Manager Note You can move your modules up and down using the arrows or delete one by selecting it and clicking the 2C button Move columns to the left or right by using the bottom arrow Save You can select a single column or wide narrow or narrow wide two column arrangement and then select the content for each column A pick list above the column s content lets you select what else

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