Dell v1.2 Web Client Guide
Contents
1. IP Range Host Name Discovery Range Name Subnet Mask 10 94 20 44 255 255 255 0 Help 5 Click Next Cancel Next Finish 6 Inthe ICMP Configuration page click Next 7 Inthe SNMP Configuration page clear the Enable SNMP discovery check box Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 2 Discovery Range Configuration clear the Enable SNMP discovery check box Discover Devices Discovery Range Configuration SNMP Configuration 3 10 Discovery Range Configuration Specify the SNMP settings for discovery ICMP Configuration oO Enable SNMP discovery SNMP Configuration WMI Configuration Get community Storage Configuration Set community WS Man Configuration _ Timeout 4 seconds SSH Configuration Retries 2 attempts IPMI Configuration Discovery Range Action Summary Help Cancel Back Next Finish 8 Click Next 9 Inthe WMI Configuration page select Enable WMI discovery Figure 3 Discovery Configuration Enable WMI discovery Discover Devices Discovery Range Configuration WMI Configuration 4 10 Discovery Range Configuration If you choose to configure the WMI parameters then specify the domain as part of the user name to authenticate and connect to remote devices ICMP Configuration SNMP Configuration WMI Configuration Storage Configuration WS Man Configuration V Enabl2. 2 Go to Local Policies Security Options Network Access Sharing and security model for local accounts 3 Right click and select Properties gt Change Local Security Settings to Classic local users authenticate as themselves 21 Dell OpenManage Essentials v1 2 Support For Dell Client Devices 4 Restart the WMI service Now rerun the Dell Troubleshooting Tool against the same client device The Dell Troubleshooting Tool should connect to the device and show the available namespaces found on the remote device Note e The Dell OpenManage Client Instrumentation OMCI agent Namespace presence depends on whether the OMCI is installed on the client device or not e Absence of OMCI does not impact the discovery of the client device Hardware Logs for the Client Device Do Not Display The hardware logs for a device are not cached or stored in the database To show these logs OME connects to the device when you click on the refresh retrieve icon under Hardware Logs tab for the given device Make sure that OME can connect to the specific remote client device and that the supported OMCI 8 0 or higher is installed on that device Use the Dell Troubleshooting Tool to verify the OMCI presence on the remote device 22 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 18 Troubleshooting Tool success with OMCI Troubleshooting Tool Ot x DOLL TROUBLESHOOTING TOOL H t Protocols Remo
3. Dell OpenManage Essentials v1 2 Support For Dell Client Devices This Dell technical white paper provides the required information about Dell client devices OptiPlex Precision Latitude support in OpenManage Essentials OME Engineering Team Dell OpenManage Essentials v1 2 Support For Dell Client Devices This document is for informational purposes only and may contain typographical errors and technical inaccuracies The content is provided as is without express or implied warranties of any kind 2013 Dell Inc All rights reserved Dell and its affiliates cannot be responsible for errors or omissions in typography or photography Dell the Dell logo and PowerEdge are trademarks of Dell Inc Intel and Xeon are registered trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others July 2013 Rev 1 0 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Contents FX GUE PS SUMMAT Y aeaea re e ected e ra aco pha iaraa cee anh A Baa tae ki cl a eN te 5 IMEROGUETIONnonstnmeiiainttaniadsneuiaaadgamnanantadiadyotitids E e a a aE 5 SC OO Sacer E E A E E
4. e Targets one to many configurations e Targets only specific hosts or devices groups e Windows power shell commands scripts e OMCI scripts to get set values PowerShell VB Script Running Command Line Tasks and Configuring Custom Scripts OME makes use of Windows power shell scripts for a variety of purposes including but not limited to software deployment and power cycling the device For detailed information on how to make use of windows power shell against OME refer to http en community dell com techcenter extras m white_papers 20024495 aspx OMCI supports VBScript and PowerShell based scripting Use these scripts for e Remote BIOS update e Remote system shutdown restart e Retrieve set BIOS password e Enabling Disabling PXE boot on next reboot To see sample OMCI scripts refer to http en community dell com techcenter systems management w wiki omci sample scripts aspx The section below is a step by step creation of generic command line task to run one OMCI script to fetch the Service Tag for many client devices in a single report file Name serviceTag vbs Purpose To get service tag amp bios version on a Dell OMCI client 16 Dell OpenManage Essentials v1 2 Support For Dell Client Devices eek Usage cscript exe nologo serviceTag vbs lt systemname gt This sample script is provided as an example only and has not been eek tasted nor is warranted in any way
5. E E E EE 5 ASSUMPEION gace p n EE EEE A EEA EEE een EAE EEE A EEEE 5 What 15 SUD DOREGO sreci n E E E sigs EA E E SR COE AR EE dius EENE EA e diese 5 Dell OpenManage Client Instrumentation ccc eet 6 PREFEQUISIEGS sernai ie RER RERE NE EEEE EAEE TEREA EET DIAA DEINER 6 Discovery and INVEMCOlY os cccs dese riera e nenio EEE dats EREE EE Ei a se enews bs TEREE i 7 Inventoried Information With and Without OMCL1 0c cee tenner 9 Hardware LLG ciaee mien ree E a e exec E a e tetera ened Hea ee a a EOR pe 10 Warranty INFOnMatlOM aiansrkeda deus ann ea a Aai A E A n 11 Walianty Repor tnissrinn E a a AEE N T E 11 Viewing Information and Renewing Warranty 0 cece eee eee eee een insir d ui ne ene ea eens 12 Internal Health Alerts ic iswtincteneseiienntdsnnin ald Garadiededieaneiaa dadiatiinge tia E Aa danad An ia aa 14 Command lime Remote Tasks socceiat octaeen eee itane ARa EE SEEREN ahuldiese is ada EEEN GERRAN 15 Running Command Line Tasks and Configuring Custom Scripts c cece cece eee cette ee eee eee eae 16 Recommendations sieceantsinasd dua vicee saccesuucaeedond eina e e ada Aa id nie aED Na A EEE E 20 Known Behaviors in OpenManage Essentials cece cece ee tne tenets 20 TOWNS SING OEM tip S aneen evens ae hats inaita ii wench Seaia tech Ee age ott eean ataia a 20 Not Able t Discover CHENE DEVICE siorram naen e AA Kawhvnoked a AA Kawssnbeeds 21 Hardware Logs for the Client Device Do No
6. devices using the generic command line task framework Discovery and device classification works without OMCI installed on the remote device Introduction This document helps you understand the Dell client devices support with Dell OpenManage Essentials To learn more go to www delltechcenter com ome Scope The scope of this document is to discover inventory Dell business client devices and explore various OME features for client devices The following devices fall under the Business client category e OptiPlex e Precision e Latitude Note OME may work for Dell Vostro and Dell XPS business client devices as well but with very limited functionality and OMCI does not support these models Assumption This document is specific to client devices supported by OME It is assumed that you are already aware of OME its installation and how to discover devices features To learn more about OME and its features go to www delltechcenter com ome What is supported Dell client device support was introduced in OpenManage Essentials v1 1 providing the following support to Dell client devices e Discovery and inventory e Hardware logs e Warranty e Health monitoring alerts Dell OpenManage Essentials v1 2 Support For Dell Client Devices Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation OMCI is available on Dell OptiPlex Dell Precision Workstation and Dell Latitude client systems Using OMCI s
7. for Dell Client devices Category With OMCI Without OMCI Device Summary v v OS Information Software Agent Information NIC Information Processor Information Memory Device Information Firmware Information Controller Information Physical Disk Information Volume Information Contact Information FRU Information AINA AEST AS lt AP APSE SSN AE NN If OMCI is not installed on a Dell Client device then the Software Agent Information table will show only one entry for the WMI agent and health will be displayed as Unknown Dell OpenManage Essentials v1 2 Support For Dell Client Devices Hardware Logs OME helps you see the hardware logs of a remote client device on which Dell OpenManage Client Instrumentation is installed These logs are not stored in the OME database The latest logs are fetched from the device when you request them by clicking on the Retrieve button Connection to the device is made with discovery credentials Make sure OME has connectivity to the device to fetch the logs Figure 5 Hardware logs Initial wn 8tx30s bir amer dell com Ho ac Q Loa tnne Protected Mode OFF Figure 6 Hardware Logs Loaded wn7 Sibx3bs bl amer dellcom Ho Ac e Beesacececcs 10 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Warranty Information OpenManage Essentials has a built in warranty report that shows warranty
8. information for discovered client devices Warranty information for the client devices is available as part of this report OME retrieves this information from the Dell Web site for the given device Service Tags Because this is live data OpenManage Essentials expects connectivity to the Dell Web site when you run the report If OpenManage Essentials is installed behind the proxy server then provide the proxy server details in the Preferences Console settings page Figure 7 Configuration proxy server DOLL os openmanace essentias mai Settings Aent Senega Custom URL Senga Console Settings Dome Q Local intanet Protected Mode Off ar ROK Warranty Report The Warranty report shows all the warranty information related to the service tag of the client hardware To view the warranty report navigate to Reports Warranty Information Figure 8 Warranty Information Cy eros Preferences Logs Tutorials Extensions Managed Systems Reports Reports m E5 Warranty Information Fiter by All Devices AG Agent and Alert Summar Server Overview Drag a column header and drop it here to group by that column View and Renew Warranty Server Components and va ees System Name Y Device Model Type Y Device Type Y Shipped Date Y Service Tag Y Service Level Code Y Service Provider Y Start Date Y End Date Vv ard Drive Info ED malo wn7 3mc572s blr amer dell com Precision WorkStation T7500 CLIENT 10 24 2010 7 30 00 PM 3MC572S DP4
9. 20 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Not Able to Discover Client Device Make sure that the client device is reachable from the OME system and that the credentials are proper for a successful discovery You can run the WMI protocol test using the troubleshooting tool to verify this An error message like Failed to connect to windows name space means that OME could not connect to the client device Figure 17 Troubleshooting tool failure Troubleshooting Tool Of x DOLL TROUBLESHOOTING TOOL Help Protocols Remote Box Miscellaneous Local Box Steps 1 Enter IP Address of the target device 2 Select protocol s from the list box to verify for the given device 3 Provide protocol specific settings and 4 Click on Run Test button M Remote Device IP Address Host Name 10 94 22 97 M Test Select Protocol s Configure WMI Settings User Name flocalhost administratod A Password Name Resolution OMSA Remote Enablement Port Power ault Modular Disk Arrays Services m Execution Run Test Result of X G a E Time 10 24 2012 3 19 30 AM Device 10 94 22 97 Protocols Selected are 1 WMI WMI Error Failed to connect to Windows Name Space zl If Ping works and WMI the connection fails for the administrator credentials then perform the following steps on the remote client device 1 Run secpol msc
10. Dell 10 24 2010 7 30 00 PM 10 25 2013 7 29 59 PI HyperV Information FRU Information Memory Information Modular Enclosure Inforn NIC Information PCI Device Information Storage Controller Inforn Warranty Information 11 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Viewing Information and Renewing Warranty 1 To view and renew the warranty of a client device right click on the device in device tree gt Application Launch gt View and Renew Warranty Figure 9 Application Launch warranty D LL OPENMANAGE ESSENTIALS Home Manage Reports Preferences Logs Tutorials Extensions Devices Device Search Discovery and inventory Alerts System Update Remote Tasks E All Devices All Devices a Clients wn7 8tbx3bs blr a Details Alerts Non Compliant Systems wn7 8tbx3bs blr amer dell com f Application Launch View and Renew Warranty pni ibleshoot Connection Status Device Name Y Service Tag Y Device Type Model T Refresh Inventory on PE2900 MANOJ GWZXS1S Server PowerEdge 2900 g Feroe on WIN M9BQITI6OQHF B2DVC2S Server PowerEdge R720xd g Add to New Group On 4r2pfis blr amer dell com 4R2PFiS Server PowerEdge 1850 dd to Existing Group on wn7 8tbx3bs blr amer dell com 8TBX3BS Client Latitude E6400 Exclude a e Delete i Unknown VMware ESX Servers Storage Devices This takes you to www dell c
11. by Dell Dell disclaims any liability in connection therewith Dell provides no technical support with regard to such scripting For more information on WMI Option Explicit Declare variables Dim strNameSpace Dim strComputerName Dim strClassName Dim strClassNameBIOS Dim strKeyValueChassis Dim objlnstance Dim ColSystem Dim obj WMIService Dim strMessage Check that the right executable was used to run the script and that all parameters were passed If LCase Right WScript FullName 11 wscript exe Or _ Wscript Arguments Count lt 1 Then Call Usage WScript Quit End If Initialize variables strNameSpace root dcim sysman strComputerName WScript Arguments 0 strClassName DCIM_Chassis strClassNameBlOS DCIM_BIOSElement strKeyValueChassis DCIM_Chassis Retrieve the instance of DCIM_Chassis class there should Only be 1 instance eek Establish a connection to the dcim sysman namespace Set obj WMIService GetObj ect winmgmts impersonationLevelSmpersonate amp _ AuthenticationLevel pktprivacy amp strComputerName amp amp _ strNameSpace Set ColSystem obj WMlService execquery Select from amp strClassName For each objlnstance in ColSystem if obj Instance CreationClassName strKeyValueChassis Then strMessage Asset Tag strMessage strMessage amp objInstance Properties_ ltem ElementName Value strMessage strMessage amp vbCRLF amp Service Ta
12. e WMI discovery SSH Configuration Domain User name mydomain administrator IPMI Configuration 4 Password Discovery Range Action Summary Help Cancel Back Next Finish 10 Provide the WMI credentials for the remote devices Dell OpenManage Essentials v1 2 Support For Dell Client Devices 11 Click Finish Once the discovery task finishes OpenManage Essentials classifies the client devices under the Clients device group Figure 4 Clients discovered and classified in the device tree wn7 8tbx3bs blr amer dell com WO ac Device Summary een Status Connection Status Device Name Dawca Type Modei Service Tag AmetTog Express Service Cade Locaton Revision Oevice Decovey Time Devica bwantory Tne Oevice Stetus Time E os Information 95 Name OS Total Physical Memery NB OS Locale OS Reson Sernce Pack verson E Software Agent Information Agent Globe satus Agent Nama Agent Version Agent Onscrction gant Mandare a m wa cen Manage Ghent Instrumentation Dei io NIC Information v4 Addresa IPG Address MAC Agdress Oescreben TOE Copwbiity TOE Enables Memory Device Information Size MO Type Benk Asset Tag Type Oetade fafure Mode Form Facter Name Manufecturer Part Number Sanat numser Inventoried Information With and Without OMCI Table 2 shows information about discovery and inventory with and without OMCI Table 2 Discovery and Inventory tables available
13. ected Mode OfF e Rion Figure 13 Internal health alert Normal ever Aetohie br smer defcom Teme 10 24 2012 20039 AM Crezes System tvenns Source cerabertteormetteatt Descroton Normal Statue Alert Cevice 4riptie bir amar detcom het Venables SNMP Erterpese CiD 1 3 6 1 4 1 674 11000 1000 200 1 SMP Genere Trap OID SNMP Specie Trap OIO 3903 Previous Next Close Done Q Local etianet Protected Mode Off far Ss Command line Remote Tasks OME supports execution of generic command line tasks on remote computers This feature lets you run schedule a task against a selected set of discovered devices You can run any custom script against the client devices and perform operations on them To create remote command line task navigate to Manage Remote Tasks Create Command Line Task 15 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 14 Command line task D AL OPENMANAGE ESSENTIALS AULE Manage Reports Preferences Logs Tutorials Extensions Devices Device Search Discovery and inventory Alerts System Update Remote Tasks Common Tasks A Create Command line Task F Remote Tasks All Tasks Server Power Options Server Adr I QCrhad la Ctata Wo Tacl Nama The benefits of using remote command line tasks against your environment include Create Deployment Tas Create Power Task e Leverages the scripting capabilities within the product
14. g strMessage strMessage amp objInstance Properties_ ltem Tag Value End if Next Retrieve all instances of DCIM_BlOSElement there should only be 1 instance Set ColSystem obj WMlService execquery Select from amp strClassNameBIOS 17 Dell OpenManage Essentials v1 2 Support For Dell Client Devices For each objlnstance in ColSystem strMessage strMessage amp vbCRLF amp BIOS Version strMessage strMessage amp obj nstance Properties_ ltem Version Value Next Display the results WScript Echo strMessage Sub used to display the correct usage of the script Sub Usage Dim strMessage strMessage incorrect syntax You should run amp voCRLF amp _ cscript exe nologo serviceTag vbs lt systemname gt WScript Echo strMessage End Sub Note If you copy the above contents into the script run it first before configuring with OME This makes sure that any doc pdf characters are not breaking the script Steps 1 Copy the contents between Script Begins and Script Ends and save the file as serviceTag vbs to the C temp directory Launch the OME console and navigate to Manage Remote Tasks Select Create Command Line Task Select Generic Command Name the task for example Client Service Tag In Command type cscript exe Ou RB WN In Arguments provide nologo c temp serviceTag vbs IP Note IP is used to select a Task Target 8 Select Output t
15. iscovery Basic Information Inventory Basic Information Inventory Additional Information Device Health amp Status Available Device s Hardware Logs Available To learn more about the Inventory Additional Information refer to Table 2 Discovery and inventory details with without OMCI Dell OpenManage Essent Discovery and ials v1 2 Support For Dell Client Devices nventory Use the following steps for the discovery of client devices using OME 1 Launch OpenManage Essentials 2 Navigate to Man 3 Inthe left panel 4 Enter the IP add with the subnet Figure 1 age Discovery and Inventory click Add Discovery Range ress of the specific client device or the IP range having all the client devices mask details Specifying IP address host name and subnet mask Discover Devices Discovery Range Configuration Discovery Range Configuration 1 10 Discovery Range Configuration ICMP Configuration SNMP Configuration WMI Configuration Storage Configuration wS Man Configuration SSH Configuration IPMI Configuration Discovery Range Action Summary Specify IP address range or host name Enter an IP address or a range The first octet cannot be zero Specify a range for example 12 115 or wildcard in the last two octets IP address range E Name Host name ll Subnet mask 255 255 255 0 Add Import
16. o file Name the file C temp client service tag txt and select the Append and Include errors check boxes 18 Dell OpenManage Essentials v1 2 Support For Dell Client Devices 9 10 11 12 13 14 15 Figure 15 Configuring a generic command line task Create a Command Line Task General Task Target Schedule and Credentials Task Name Client Service Tag W Remote Server Administrator Command Generic Command IPMI Command RACADM Command Line Command cscript exe Arguments nologo c temp serviceTag vbs IP V Ping Device v Output to file c temp client service tag txt I Append Include errors Cancel Next Finish Click Next Select the client devices for which you want to run this task Click Next Select Run Now or schedule the task as per your requirement Provide the OME Administrator credentials which are applicable to this OME system as this script runs on the OME system Finish the task Verify that the task completed successfully by right clicking the task under Task Execution History and selecting Details A successful result is included below You can see the Service Tag collected from all the devices in the C temp client service tag txt file 19 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 16 Executed Command result window Execution Details Status Y Target Sy
17. om and displays the warranty information page for the specific device You can renew the warranty from this location 12 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 10 Warranty Information on the Dell Web site WS unitec states v Contact Us Premier Login Signin HP Cart Shop Support Eonnanasity Search Search Peters and Dowenkonds Product Support Support by Topic Y Order Supporty Warranty Information View More i A Dell gt Support gt Product Support Del recommends Windows de MyAccount S Order status Feedback Product Support for Latitude E6400 Latitude E6400 Service Tag 8TBX38S Select A Different Product gt Product System Drivers amp Parts amp Manuals amp Warranty i Need configuration or Support Configuration Downloads Upgrades Documentation f help Pay by Incident Warranty Information Get apert help to optimize your PC configure your network remove rr a virus or more Ship Date 9 2 2009 Call 1 800 945 8061 for as needed assistance Services Provider Start Date End Date Related Links COMPLETECOVER COVERAGE PROGRAMME Dell 9 2 2009 9 3 2012 i Order Status POW Parts onty Warranty Dell 9 2 2011 9 3 2012 Drivers Help Pi c Servic NBD Next Business Day on site Dell 9 2 2011 9 3 2012 O EsTa Service Contracts Dell Supported Operating Systems Dispatch Repalr Status Getting Started with a new Deti product Retail Registration Add to My Product and Services List Owne
18. on on the Dell Web Site cece cette eet e eee ed 13 Internal health alert preferences ccc cece eee eee eee nee tae eaes 14 Internal health alert Warning eriein dcig cena ne dee see en ieee ude a vaeeedagecdaec eae dues ages 15 Internal health alert Normal 2 sac cssscee eevee cee these dundee eee EE dave ewies 15 Command line Task eeoa iaa a Sec ee be ee eel feed 16 Configuring a generic command line task cece cette erent nena 19 Executed Command result WINdOW 0 0 cece eee teen cee e een e eens 20 Troubleshooting tool failure meniniai tae taband esata babs E ide be baa Heber aed RA 21 Troubleshooting Tool success With OMCLI c cee eect eect eee eee E eee ened 23 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Executive Summary Dell OpenManage Essentials OME is a lightweight Web based one to many systems management solution that provides a comprehensive view of Dell systems devices and components in an enterprise network OME lets you discover Dell business client devices Dell OptiPlex Dell Precision and Dell Latitude and perform some management operations on these devices OME retrieves client device hardware information using the WMI protocol and can do so with or without Dell OpenManage Client Instrumentation OMCI being present on the remote device OME requires OMCI to show the device health hardware logs and to perform specific operations on multiple
19. rship Transfers 13 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Internal Health Alerts Currently OpenManage Essentials does not have the WMI events listening functionality Alerts generated by Client devices are not shown in OME OME generates internal health alerts whenever it detects a change in the health state of the device Check Enable Internal Health Alerts on the Preferences Alert Settings page Figure 11 Internal health alert preferences DOAL OPENMANAGE ESSENTIALS Pe eee Preferences Mies Misi Mii e lle Console Settings Email Settings Alert Settings Custom URL Settings Alert Settings Enable Internal Health Alerts If this feature is enabled OME monitors the health status The health depends upon the schedule status task Change in the client device status generates internal traps which you can view in the Event console and then you can configure the required alert actions for these traps Note As this feature is related to client health status it requires that Dell Open Manage Client Instrumentation be installed on the remote device 14 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 12 Internal health alert warning Warming Stare Alert Oevice draptte bir amer def com ert vanacies SNMP Exterprae CID 1 3 6 1 4 1 674 11000 1000 200 1 POP Geranc Trap ID amp SNMP Specie Trap OIO 3003 Preven Next Cose Dose Q Loa intanet Prot
20. stem Y Execution Summary Y Execution State Start Time Y End Time wn7 8tbx3bs blr amer dell com The task completed successfully for the target device Complete 10 27 2012 2 01 22 AM 10 27 2012 2 01 26 Al 4 Result for Target wn7 8tbx3bs blir amer dell com Results Exit code 0 Output from command stdout Asset Tag OME DELL Service Tag 8TBX3BS BIOS Version A27 Copy Result Recommendations The following recommendations are for performance reasons and to avoid confusion between clients and server classification e Use the WMI protocol for client devices e Enable Internal Health Alerts only if necessary Some alert actions are associated with it and affect the performance of OpenManage Essentials Known Behaviors in OpenManage Essentials The following information lists known behaviors in OpenManage Essentials considering support for Dell client devices e OMCI version is shown as N A OMCI 8 x is not exposing the correct version information so OME will show N A for OMCI version e Asof now OMCI does not support XPS Vostro devices Health status for these devices will appear Unknown Troubleshooting tips The Dell Troubleshooting Tool is bundled along with OpenManage Essentials and is installed with the product Use this tool to root cause if client devices are not getting discovered or classified under the Clients device group or if warranty reports are not showing information for these devices
21. t Display sssssssssssssrrrssssrerrrsesrerrrrerrrrnrrsrerra 22 Leanni MOCO sa s crsvacedacneivae pi aeiuiadss seer E adie seap ees ttadnysqaiad deg ee E KEON 23 CONCUSSION ereenn nan E EE daygamaninaiscud An daleadid ah waded ond ie dana ce anna one uaaa 23 Tables Table 1 Feature comparison with without OMCI c cece cece ene t need 6 Table 2 Discovery and Inventory tables available for Dell Client devices cccccce eee eeeeeeeenes 9 Figures Figure 1 Specifying IP address host name and subnet Mask cece cece eee eee eee ed 7 Figure 2 Discovery Range Configuration clear the Enable SNMP discovery check box 54 8 Figure 3 Discovery Configuration Enable WMI diSCOVETY cecece ete e eee eet ete need 8 Figure 4 Clients discovered and classified in the device tree cceece cece eee eee ee eee need 9 Dell OpenManage Essentials v1 2 Support For Dell Client Devices Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Hardware logs Initials aesa a dene a O E a VA EA 10 Hardware Logs Loaded ciii cce aeea ta cad a rA a E DE A EE Pea 10 Configuration proxy Servet yee a e aaa a REA aa E a E AA a aa daad 11 Warranty Information staia iana a EE E R A TAa 11 Application Launch Warranty iovs vc eatee sake erea Erne area EEN AEIR IN ELEA TEOSA EE deta ers 12 Warranty Informati
22. te Box Miscellaneous Local Box Steps 1 Enter IP Address of the target device 2 Select protocolls from the list box to verify for the given device 3 Provide protocol specific settings and 4 Click on Run Test button M Remote Device IP Address Host Name 10 94 22 97 Test Select Protocol s Configure WHI Settings User Name Jamericas mohan_arun Password Name Resolution OMSA Remote Enablement Port Power ault Modular Disk Arrays Services SNMP Execution Run Test Result orx eaa a Time 10 24 2012 3 14 58 AM Device 10 94 22 97 Protocols Selected are 1 WMI WMI MAC Address 1 00 24 E8 C7 26 4E Windows NameSpace Present Dell Client Agent OMCI NameSpace Present Top oe Learn More To learn more visit www delltechcenter com ome Conclusion Dell OpenManage Essentials provides Dell business client support using the WMI protocol Use OME to discover and properly classify business client devices In addition you can view a client device s health status and hardware logs if Dell OpenManage Client Instrumentation OMCI 8 x is installed on the remote device Making use of the task framework from OME enables you to simplify remote system management of Dell business client devices 23
23. ystem administrators can remotely manage assets monitor system health and inventory deployed systems in the enterprise To learn more and to download OMCI go to http en community dell com techcenter systems management w wiki 1773 openmanage client instrumentation omci aspx The default OMCI install exposes hardware information with the help of the root dcim sysman WMI namespace Remotely OME retrieves client device health and hardware logs from this namespace Prerequisites The following are the requirements for discovery and classification of the client devices in OME e Supports only Dell client devices e Device should respond to WMI queries WMI specific settings are enabled on the remote device e Client device should have the following supported operating systems installed o Microsoft Windows 8 o Microsoft Windows 7 o Windows Vista o Windows XP e OMCI 8 x Optional Helps you retrieve more information Refer to Table 1 Note Dell Clients with Linux kernels Operating systems are not supported by OpenManage Essentials OpenManage Essentials can discover clients with or without having OMCI installed When OMCI is absent OME fetches the information from client s operating system It consumes data from root cimv2 WMI namespace However installing OMCI is recommended and the differences are included in the table below Table 1 Feature comparison with without OMCI Feature With OMCI Without OMCI D
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