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Dell v1.2 User's Manual

1. Discovery of 10 35 0 198 Scheduled Complete Figure 1 OpenManage Essentials Home Portal Heading banner Menu items and search bar Console area Add a report to the home portal Save the current home portal layout Load the last saved home portal layout Load the default home portal layout Refresh the home portal page oo nt mor UNa Launch the online help Related Links Map View Home Portal Dashboard Search Bar 26 OpenManage Essentials Heading Banner The banner may display the following icons Critical con ad and Warning condi including the number of devices You can click the icon or the number to view the devices in either state OpenManage Essentials service not running icon blinking down arrow o You can click the icon to view the details and to restart the service Update available notification icon indicates if a newer version of OpenManage Essentials is available You can click the icon to open a website from where you can download the new version of OpenManage Essentials Warranty scoreboard notification icon ty including the number of devices with x days or less of warranty You can click the icon or number to view the Device Warranty Report that lists the device with certain days or less of warranty The warranty scoreboard notification icon is displayed only if you have selected Enable Warranty Scoreboard Notifications in Preferences Warranty
2. 191 Question Can promote an OmeSiteAdministrator to an OmeAdministrator Answer Yes the user will have all privileges and will be able to target all devices It is suggested but not required to remove the user from the OmeSiteAdministrators role before adding the user to the OmeAdministrators role Question How do add a current OmeAdministrator to the OmeSiteAdministrators role Answer 1 Remove the user from the OmeAdministrators Windows user group 2 In the Device Group Permissions portal use the Edit Members of OmeSiteAdministrators option to select and add the user to the OmeSiteAdministrators role 3 When the user logs in again the user will be an OmeSiteAdministrator Question A user is removed from the OmeAdministrators role and then added to the OmeSiteAdministrators role What happens to the tasks that were created while the user was an OmeAdministrator Answer The task created when the user was an OmeAdministrator can still be executed on the targets selected at the time of task creation Remote and System Update Tasks Question What happens to the task target for a remote task ifthe OmeSiteAdministrators device group permissions change Answer The task targets of a remote task are not affected by changes to device group permissions Remote tasks that were created earlier may have task targets that the OmeSiteAdministrator is not assigned to Question What must an OmeSiteAdministrator do to edit a
3. Examples e PS gt Set EnableDiscoveryRange Range 10 35 1 3 10 2 3 1 e PS gt Set EnableDiscoveryRange RangeList Samples RangeList xml e PS gt Set EnableDiscoveryRangeGroup GroupName Groupl Disabling a Discovery Range or Discovery Range Group Description The Set DisableDiscoveryRange command allows you to disable a discovery range or a discovery range group Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set DisableDiscoveryRange Range lt range gt e PS gt Set DisableDiscoveryRange RangeList lt RangeList xml gt e PS gt Set DisableDiscoveryRangeGroup GroupName lt groupname gt Examples e PS gt Set DisableDiscoveryRange Range 10 35 1 3 e PS gt Set DisableDiscoveryRange RangeList Samples RangeList xml e PS gt Set DisableDiscoveryRangeGroup GroupName Groupl Creating a Discovery Exclude Range Description The Add DiscoveryExcludeRange command allows you to add an exclude range Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Add DiscoveryExcludeRange Range lt range gt e PS gt Add DiscoveryExcludeRange RangeList lt RangeList xml gt
4. K NOTE The task status displays warning if the After update if required reboot the device option was not selected for the system update task Success Total Targets The number of target systems on which the task is successfully executed Time and date at which the system update task ends Select a Catalog Source For updating software select from these options to use a default catalog file present on the Dell FTP site or provide an alternate software update package file Use file system source SUU Select to update software using Server Update Utility Click Browse to traverse to the file location The catalog cab file is located in the repository folder Use repository manager file Select to update software using repository manager file Click Browse to traverse to file location The catalog cab file is located in the repository folder Use an online source Select to update software using the software update package present on the Dell FTP site K NOTE The path to the catalog file may be displayed on the screen while importing the catalog using either SUU or repository manager However it is recommended that you manually select the catalog file by clicking Browse Dell Update Package A Dell Update Package DUP is a self contained executable in a standard package format that updates a single software element on the system DUPs are software utilities provided by Dell to update specific software components on
5. Protocol Mechanism Storage Dell EqualLogic Devices Dell EMC 44 Simple Network Management Protocol SNMP Discovery Correlation Classification Hardware inventory Monitoring Traps alerts Application launch EqualLogic console Discovery Correlation Classification Symbol EMC NaviSphere CLI NS Hardware inventory Monitoring Protocol Mechanism Simple Network Symbol EMC NaviSphere CLI Management Protocol SNMP Traps Alerts Application launch A ee EMC Navisphere en Manager Navisphere are required for complete management of Dell EMC devices PowerVault Traps Alerts Discovery NS Correlation Classification Hardware inventory Monitoring Application launch Modular Disk Storage Manager a Compellent Discovery NS NS Classification Hardware inventory Monitoring Traps alerts Application launch Compellent console Discovery NS NS Correlation Classification Hardware inventory Monitoring Traps alerts Application launch Tape console Warranty b a Requires Modular Disk Storage Manager Controller software installed on the OpenManage Essentials system b Requires internet connection support dell com to view warranty information Legend and Definitions e NS Not Supported e Discovery Capability to discover the device on the network e Correlation Capability to correlate Discovered server and DRAC iDRAC or BMC devices Discovered modular systems or switch
6. System Name The unique system s name that identifies it on the network The storage controller is present on this system System Type The system s model information Controller Name The name of the storage controller For example SAS 6 iR Integrated Vendor The supplier s information For example SAS 6 iR Integrated is supplied by Dell Controller Type The type of controller For example SAS 6 iR Integrated is of type SAS Controller State The state of the controller For example ready to use 109 Warranty Information View and Renew Warranty Click to open the Dell website from where you can view and renew the device warranty System Name The unique system s name that identifies it on the network Enable the proxy setting for the warranty to Warranty data from support dell com Device Model Type The system s model information Device Type The type of device for example server Remote Access Controller Shipped Date The date on which the device was sent from the factory A Dell specific unique bar code label identifier for a system Service Level Code Displays the service level code such as parts only warranty POW next business day onsite NBD and so on for a particular system Service Provider The name of the organization that will provide the warranty service support for the device Start Date The date from which the warranty is available End Date The date on which the warranty will expire
7. Answer Ensure that DSM Essentials Task Manager service is running in Windows services System Update Question As an OpenManage Essentials administrator QMEAdmin what do do if am unable to perform system updates on devices Answer To resolve this issue perform one of the following steps e Add the OMEAdmin to the server administrator group e Reduce the user control settings by clicking Start Control Panel User Accounts Change User Account Control Settings Question What do do if iDRAC does not download packages Answer To resolve this issue ensure that e The default website is enabled in IIS e The virtual folder install_packages is present and is pointing to the SystemUpdate folder the default website is enabled in IIS Question What order are packages installed on a system Answer Packages are applied in the following order 1 Driver 2 Firmware 190 3 Firmware ES 4 BIOS Question How do configure Internet Explorer with Enhanced Security Configuration to ensure that OpenManage Essentials can utilize all features that use resources from Dell online Answer To ensure that these features work in the Dell Open Manage Essentials console on an environment with Internet Explorer Enhanced Security Configuration enabled The user needs to add dell com to the Trusted sites zone Import Catalog and System Update require internet access when the user selects Dell Online as the source The w
8. IPMI Configuration Options DisGovery Range Actions ie Eeer it MONO ii AAA sues deduedsevedses Add Exclude Range Options scisis cesses sikiuccstscesiedvca cots Ate dots vaineteet seth dd aeaaea raaa a Config uration A a idad Discovery Schedule VEO a Status Schedule aii id Ate 7 Managing dia 69 Viewing Devi CES naaa aa a dota a diia 69 Device Summary Page 69 Nodes and Symbols Description 71 DE CD A A ween eiviees 71 Viewing Device Inventorysta A eee de Ae ae At 72 Viewing Alerts SUMMa EEN 72 Viewing System Event Loge 72 Searching tor DEVICES a dida 72 AA ON 73 Adding Devices to a New Group 73 Adding Devices to an Existing Group Hiitigs Groupie scc2sseives Keesen AE id ici Deleting a Cro A di isc SINGIS SIGN O Nis Gai ii A E AEA db Greating a CUINA a ais avila Launching the Custom URL caciones db Configuring Warranty Email Notifications Configuring Warranty Scoreboard Notifications Using Map VIe 8 teuer cen d Map Gre ue Configuring Map Seti OS ENEE l General Navigation A Home VIe ees ea Ae Se ee ed el eee ge A tereavste Selecting a Device on Map View Health and Connection Stalin Multiple Devices at the Same Locaton EE Setting a Home Vie a Ad ida Viewing All Map Locations ENEE Adding a Device to the Mapiiiiniciiin ini ii a dd ai Moving a Device Location Using the Edit Location Details Option 83 Importing Licensed Devices id ata 83 Usinig the Map View Search Bahiano A 85 Removin
9. Purchase Order Number Displays the number of the document that authorized payment for the system Installation Date Displays the date the system was put to service Expensed Displays whether the system is charged to a specific purpose or department such as research and development or sales 103 Cost Center Displays the name or code for the business entity that acquired the system Signing Authority Name Displays the name of the person who approved the purchase or the service call on the system Vendor Displays the business entity that offers service on the system Depreciation Duration Displays the number of years or months over which a system is depreciated Depreciation Duration Unit Type Displays the unit in months or years Depreciation Percentage Displays the portion of 100 that an asset is devalued or depreciated Depreciation Method Displays the steps and assumptions used to compute the system s depreciation Ownership Code Defines the ownership code for this system Corporate Owner Name Displays the business entity that owns the system Insurance Company Displays the name of the company that insures the system Asset Maintenance Information System Name Displays the unique name of the system that identifies it on the network System Type Type Displays the model information of the system Displays the model information of the system model information of the system Service Tag Displays the uni
10. Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter credentials of the remote target s User Name Provide in the format domain user name or local host user name Password Provide the password Related Links Command Line Task 168 Managing Command Line Task Using the Sample Server XML Configuration Command Line Task Generic Command Task Name Enter a name for the task By default the task name is populated in the format lt task name gt lt date and time gt Command Provide the fully qualified path name and file name of the executable command or script file that launches the application program For example e Tracert e Cascriptsttrace bat D exe recite exe Arguments Enter command line switches to a command or executable or pass values to a script or batch file For example 4 IP If this argument is passed to tracert command it executes IPV4 only Traceroute against the IPs of servers selected in Task Target tab The command run would be tracert 4 10 35 0 55 For more information see About Tokens Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it Thi
11. e Deploy Server Administrator Task e Command Line Task Export Calendar Allows you to export the calendar in a ics file format You can import the ics file into Microsoft Outlook After you create a task you can right click the task to display the following options into COTOS Deactivate Task Schedule Deactivates a task s schedule This flag determines if the task runs or not in the future K NOTE If you right click a deactivated task an Activate Task Schedule option is displayed Allows you to clone the task with the same details Export Calendar Allows you to export the calendar in an ics file format You can import the ics file into Microsoft Outlook Device Status IP Address or iDRAC name Displays the IP address or the iDRAC name Application Launch Select to launch an application 209 Troubleshoot If the Troubleshooting Tool is installed then select this option to launch the Troubleshooting Tool The Troubleshooting Tool is disabled by default To enable the Troubleshooting Tool see Preferences Reference Refresh Inventory Select to run inventory on the device Refresh Status Select to run a status check on the device Add to New Group Select to add the device to a group Add to Existing Group Select to add the device to an existing group Exclude Range Select to remove the device from the discovery and inventory range Remove Select to remove the device information Discovery Range
12. lt device 2 gt lt device N gt Example e PS gt Remove Device DeviceName Serverl RAC1 Retrieving the Status Execution Progress of a Discovery Range Description The Get DiscoveryStatus command allows you to get the progress of a discovery range Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Get DiscoveryStatus Range lt rangeName gt e PS gt Get Discovery RangeList lt RangeList xml gt e PS gt Get Discovery GroupName lt group name gt Examples e PS gt Get DiscoveryStatus Range 10 35 2 1 PS gt Get Discovery RangeList Samples RangeList xml e PS gt Get Discovery GroupName Groupl Stopping a Running Discovery Range or Group Description For any range only one type of task such as discovery discovery and inventory or status polling can run at a given time The Set StopTask command allows you to stop a task associated with a discovery range or the tasks associated with the ranges belonging to a discovery range group Commands e PS gt Set StopTask Range lt rangename gt e PS gt Set StopTask GroupName lt groupname gt Examples e PS gt Set StopTask Range 10 35 1 12 e PS gt Set StopTask GroupName Groupl 222 Creating a Custom Device Group Description The Add CustomGroup command allows you to create a cu
13. 195 To add users to the OmeSiteAdministrators role 1 Click Preferences Device Group Permissions The Device Group Permissions portal is displayed Perform one of the following Inthe Common Tasks pane click Edit Members of OmeAdministrators Inthe Manage Device Group Permissions pane right click OmeAdministrators and click Edit Members of OmeAdministrators The Edit Members of OmeAdministrators dialog box is displayed Type or select the domain name and user name in the appropriate fields and click Add Select the user from the list and click OK The user is displayed in the OmeSiteAdministrators tree view in the Manage Device Group Permissions pane NOTE Once a user is added to the OmeSiteAdministrators role by default all the devices groups are available to the user To restrict the user to perform system updates and remote tasks on specific device groups you must assign the device groups to the user See Assigning Device Groups to a User Related Links Device Group Permissions Assigning Device Groups to a User Es Es NOTE Only OmeAdministrators are allowed to assign device groups to a user Device groups can only be assigned to users who are members of the OmeSiteAdministrators role NOTE If a device group is not assigned to a user it only restricts the user from performing system updates or running remote tasks on that device group It does not hide or remove that device group from the device
14. Blade OS 108 manufacturer The enclosure s model name For example PowerEdge M1000e The slot number on the enclosure The slot name of the enclosure Displays if the slot is available or occupied in the modular enclosure The firmware version installed on the enclosure A Dell specific unique bar code label identifier for the enclosure The unique enclosure name that identifies it on the network The blade s model information A Dell specific unique bar code label identifier for the blade The blade s model name For example PowerEdge M710 The operating system installed on the blade NIC Information IPv6 Address The unique IPv6 address assigned to the NIC device MAC Address A unique Media Access Control address MAC address identifier assigned to network interfaces for communications on the physical network segment NIC Description Information on the NIC device PCI Device Information System Name The unique system s name that identifies it on the network System Type The system s model information Service Tag A Dell specific unique bar code label identifier for a system Device Card Description The type of Peripheral Component Interconnect card used For example 82546GB Gigabit Ethernet Controller Device Card Manufacturer The manufacturer s information Device Card Slot Type The type of slot on the mother board into which the card is inserted Storage Controllers Information
15. First it tries to connect to MIB II agent and then various other agents to find out the type of device Troubleshooting Tool also gathers other agent specific information from that device SSH Verifies that the SSH protocol is used to connect to managed node WMI Verifies WMI CIM connection to the remote node Default retries and time out values are used internally WSMAN Attempts to connect to WSMAN client on the remote node Use this test to verify connectivity problems with iDRAC ESX and other devices which support WSMAN specification This test will connect to such devices and will also list the exposed WSMAN profiles enabled on the remote device Troubleshooting Procedures Troubleshooting Inventory Inventoried Linux servers are listed under Non Inventoried systems numerous retries does not resolve this 179 To resolve this issue for the Red Hat Enterprise Linux 5 5 SUSE Linux Enterprise Server version 10 and version 11 installed servers 1 2 3 4 Mount the De Systems Management Tools and Documentation DVD version 6 5 or later on the Linux server Install srvadmin cm rpm Restart OpenManage Server Administrator 6 5 Make sure the OpenManage Server Administrator inventory collector is working from the location opt dell srvadmin sbin invcol run invcol outc home inv xml Perform server inventory Troubleshooting Device Discovery If a device discovery is not successful perform the following steps to t
16. On the management station restart the DSM Essentials Network Monitor service Outgoing trap port In OpenManage Essentials trap forwarding alert action specify the lt lt trap destination address port number gt gt in the Destination field NOTE If you have previously configured IP security to encrypt SNMP messages on the default ports update the IP security policy with the new port settings Discovering and Inventorying Dell Devices Using WS Man Protocol With a Root Certificate Before you begin ensure that the root CA server OpenManage Essentials management server and WS Man target s are able to ping each other by hostname To discover and inventory Dell devices using the WS Man protocol with a root certificate 1 2 50 Open the web console of the target device DRAC or CMC Generate a new certificate signing request file a Click Network and then click SSL The SSL Main Menu page is displayed b Select Generate a New Certificate Signing Request CSR and click Next The Generate Certificate Signing Request CSR page is displayed c If applicable type the appropriate information in the required fields Ensure that the Common Name is the same as the host name used to access the web console of the device and then click Generate d When prompted save the request csr file Open the Microsoft Active Directory Certificate Services root CA web server http signingserver certsrv Under Select a task c
17. You do not have to assign user privileges to OpenManage Essentials users before installing OpenManage Essentials The following procedures provide step by step instructions for creating OpenManage Essentials users and assigning user privileges for Windows operating system K NOTE Log in with administrator privileges to perform these procedures K NOTE For questions about creating users and assigning user group privileges or for more detailed instructions see the operating system documentation 1 From Windows desktop click Start All Programs Administrative Tools Computer Management 2 Inthe console tree expand Local Users and Groups and click Groups 3 Double click either the OmeAdministrators OMEPowerUsers or OmeUsers group to add the new user 4 Click Add and type the user name that you are adding Click Check Names to validate and then click OK New users can log on to OpenManage Essentials with the user privileges for their assigned group Using Custom SSL Certificates Optional OpenManage Essentials default settings ensure that a secure communication is established within your environment However some users may prefer to utilize their own SSL certificate for encryption To create a new domain certificate 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the lt server name gt and clic
18. and so on configure the alert application launch as follows 126 e Executable Name with the full path C temp createTroubleTicket exe e Argument argl arg2 When the alert action is triggered it runs the command C temp createTroubleTicket exe arg1 arg2 to perform the associated application launch alert action Batch file If you have a batch file for example createTroubleTicket bat to create a trouble ticket with parameters argl arg2 and so on configure the alert application launch as follows e Executable Name with the full path C temp createTroubleTicket bat e Argument argl arg2 When the alert action is triggered it runs the command C temp createTroubleTicket bat arg1 arg2 to perform the associated application launch alert action VB script When configuring vb script files as an alert action provide the executable and arguments as follows For example if you have a script createTroubleTicket vbs to create a trouble ticket that contains one parameter arg1 configure the application launch as follows e Executable Name cscript exe or C Windows System32 cscript exe full path e Argument C temp createTroubleTicket vbs arg1 When the alert action is triggered it runs the command cscript exe C temp createTroubleTicket vbs arg to perform the associated application launch alert action K NOTE If an alert action is not working ensure that you have entered complet
19. A 205 Usa des 205 Application Lo Saad a litis 206 MUI TE CN 207 25 RS EIS eege ee ia Si A DEENEN EEN Dd eer Discovery Range Ufer reien ek ege iii Managing Include Ranges View Filters s 0 9 1 E aiid Anaa nealeie E chads dtu a A ee eee ee ee de ee eee id Remote asks o ae e Ll EE Steed Ee CUStOM URL iii A aaa adas System Update Task tai ar A ld ti O eae ett eats 213 27 Using OpenManage Essentials Command Line Interface Launching the OpenManage Essentials Command Line Interface AEN Creating a Discovery Profile Input File Specifying IPs Ranges or Host names Using XML or CSV Ples EE Specifying Input Files in Power hell ENEE Command Line Interface Commande EEN Creating a Discovery Range Removing a Discovery Range Creating a Discovery Range Group Removing a Discovery Range Group Editi ng a Discovery Rangement A Dede Editing a Discovery Range Group Enabling a Discovery Range or Discovery Range Group Disabling a Discovery Range or Discovery Range Group Creating a Discovery Exclude Range Removing a Discovery Exclude Range Running Discovery Inventory and Status Polling Tasks EEN Removing a Device nidad td td idad Retrieving the Status Execution Progress of a Discovery Range Stopping a Running Discovery Range or Group Creating a Custom Device Group Adding Devices to a Custom Group Deleting a Group dh EE EE EES EA About OpenManage Essentials OpenManage Essentials is a hardware management ap
20. CMC devices See Single Sign On e Multiple defect fixes and performance improvements Other Information You May Need In addition to this guide you may require the following documents Dell OpenManage Lists the devices supported by dell com OpenManageManuals Essentials Support Matrix OpenManage Essentials Dell OpenManage Provides information about known issues Essentials Readme and workarounds in OpenManage Essentials Dell License Manager Provides information about managing User s Guide licenses and troubleshooting the License Manager Dell Repository Manager Provides information about using the User s Guide Repository Manager to manage system updates Dell SupportAssist User s Provides information about installing dell com ServiceabilityTools Guide configuring using and troubleshooting SupportAssist Troubleshooting Tool Provides information about using the tool Integrated with the Troubleshooting Tool To online help related protocols devices and so on launch the online help from the Troubleshooting Tool click the icon Dell OpenManage Provides information about the tool Integrated with the MIB Import Utility To Essentials MIB Import importing and removing MIBs launch the online help from the MIB Import Utility online help troubleshooting procedures and so on Utility click the icon Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your p
21. CSV file Related Links Managing Devices Creating a New Group 1 ck Manage Devices Right click All Devices and select New Group Enter the name and description for the group and click Next Pop In Device Selection select any of the following Selecta query to create a dynamic group Click New to create a new query or select an existing query from the drop down list Select the device s group s from the tree below to create a static group 5 Click Next 6 Review the summary and click Finish You can right click devices in the Details tab and add them either to a new group or an existing group You can also create a new group from either the Home or Reports portal Click Filter by and click Add New Group to launch the New Group wizard To know whether a group is static or dynamic place the cursor on the group For example if you place the cursor on Servers the group type is displayed as Servers Dynamic System Related Links Managing Devices Adding Devices to a New Group 1 Click Manage Devices 2 Right click the device s and select Add to New Group 3 In Group Configuration enter the name and description Click Next 4 In Device Selection the selected devices are displayed If required add or remove additional devices Click Next 5 Review the summary and click Finish Related Links Managing Devices 13 Adding Devices to an Existing Group 1 Click Manage Devices 2
22. Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps Configure settings which control the size messaging and purge settings of the Alert Logs Field Maximum size of Alert Logs Log a warning when the Alert Log size reaches When the Alert Logs reach the Maximum size purge Alert View Filters Alert Filter Name Determines the maximum number of alerts the alert logs can have before purging occurs A warning alert is sent to the application log when this size is reached Purges the specified number of alerts when the maximum size is reached In OpenManage Essentials you use alert filters that are associated with alert actions to implement alerting capabilities For example e You can create alert action associations to trigger actions such as sending e mails when an alert condition is met 123 e You can create ignore exclude or both associations to ignore SNMP traps and CIM indications when they are received You use these associations to suppress alert floods e You can create alert view filters to customize the Alert Logs view For more information about creating alert action associations see Managing A
23. Details Severity Alert severity based on Normal Critical Warning and Unknown Time The system time at which this alert was generated in date and time format on the managed node Details Lists the details of the hardware log For example power supply redundancy is lost Alert Filters You can apply these filters to Alerts Select Continuous Updates to enable the user interface to update automatically when new alerts are received Severity Select from these alerts All Normal Critical Warning and Unknown Acknowledged Flagged status for an alert Time Time at which this alert was generated in date and time format 90 Device The IP address or host name of this device Details The alert information For example System is down lt IP address of the device gt Category The alert category type for example System Events The Alert Source Viewing Non Compliant Systems To view non compliant systems click the Non Compliant Systems tab NOTE Non compliant systems are only available for device groups such as servers RAC and custom groups It is not available for individual devices Non Compliant Systems The Non Compliant Systems tab provides this information Field System Name Model Type Operating System Service Tag Update Method Discovered Time Inventory Time System s domain name The systems model name For example Dell PowerEdge The operating system that is installed on t
24. Essentials for the first time the First Time Setup tutorial is displayed The tutorial provides step by step instructions for setting up an environment of servers and devices to communicate with OpenManage Essentials The steps include e Configuring the SNMP protocol on each target server e Installing Dell OpenManage Server Administrator on each target server e Enabling network discovery For Windows Server 2008 based servers on each target server e Discovering devices on your network After you have completed the First Time Setup wizard the Discovery Range Configuration is displayed See Configuring a Discovery and Inventory Task 25 The date and time displayed in the console is in a format that is selected in the browser settings and used in the region When a time zone change or daylight savings change occurs the time is updated accordingly in the console Changing time zones or daylight savings changes the time in the console but does not change the time in the database Related Links Using the OpenManage Essentials Home Portal Using the OpenManage Essentials Home Portal OpenManage Essentials user interface contains these components About Administrator Sue Home Portal Filter by Ai Devices DN Devices by Status Alerts by Severity Alerts Filter by All Alerts Viewing 5 Filtered Alerts Drag a column header and drop it here to group by that column Severity Y Acknowledged Y Time Y D
25. IP address or IP address range of the device The following are examples of valid discovery range type address specifications is the wildcard character which includes all possible addresses in the specified range Exclude range 193 109 112 193 104 20 40 192 168 192 168 2 51 3 91 Exclude range 193 109 112 45 99 System IP address 193 109 112 99 Exclude Range Name Add the exclude range name for the IP address range Host name Register to exclude from the discovery process by specifying the host name of the device for example mynode mycompany com 64 K NOTE OpenManage Essentials does not check for invalid characters in the host name If the host name you specify contains invalid characters the name is accepted However the device with that name is not found during the discovery cycle Configuration The Configuration page contains the following information e Discovery Schedule e Inventory Schedule e Status Schedule Discovery Schedule You can configure OpenManage Essentials to discover devices and display them in the Device tree e Enable device discovery e Initiate device discovery e Set the discovery speed e Specify how devices are discovered e For failed discovery attempts use the Troubleshooting Tool Related Links Discovery Schedule Settings Viewing Discovery Configuration To view discovery configuration click Manage Discovery and Inventory Disc
26. MIB Import Utility Dell SupportAssist Select to install Dell SupportAssist SupportAssist provides proactive support capabilities for supported Dell server storage and networking solutions Dell Repository Manager Select to install Dell Repository Manager Using Repository Manager you can create customized bundles and repositories of Dell Update Packages software utilities such as update drivers firmware BIOS and other applications Dell License Manager Select to install the Dell license manager Dell License Manager is a one to many license deployment and reporting tool for managing the Dell iDRAC 7 licenses Documentation Click to view the online help View Readme Click to view the readme file To view the latest readme go to DellTechCenter com OME 2 In Dell OpenManage Install select Dell OpenManage Essentials and click Install The Dell OpenManage Essentials Prerequisites window displays the following requirement types Critical This error condition prevents the installation of a feature Warning This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation Also later during installation use the Custom installation setup type to select the feature Information This informational condition does not affect the Typical selection of a feature There are two options for resolving critical dependencies Cli
27. Management WS Man Software inventory Virtual machine information Virtual host product information Monitoring OpenManage Server Administrator health only Application launch Warranty Dell servers Windows Discovery Unknown Discovery without Hyper V Correlation M renee SC SE Classification Administrator Hardware inventory installed Application launch e Remote desktop e Warranty d EE ESX VMware ESXi NS NS Discovery Correlation Classification Hardware inventory no storage inventory NS iDRAC DRAC BMC Discovery Correlation Inventory Classification System Update e E NOTE Applicable to PET only iDRAC6 version 1 3 and later Discovery and e RAC inventory is not e Console supported for e Warranty DRAC6 version 1 25 and below Discovery Application launch Modular enclosure PowerEdge Discovery M1000e Correlation Classification Enclosure health Traps Application launch 42 Protocol Mechanism Dell PowerEdge VRTX Simple Network Management Protocol SNMP Windows Management Instrumentation WMI e Console e Warranty Discovery Correlation Classification Enclosure health Traps Application launch es CMC e Console e Warranty Web Services Management WS Man Discovery Correlation Classification Hardware inventory System Update Enclosure health Traps Application launch es CMC e Console e Warranty Map View Supported Operating Systems Se
28. Notification Settings In addition to the icons the banner also contains links to the following Dell TechCenter Click to view the information on various technologies best practices knowledge sharing and information on Dell products Support Click to open support dell com Help Click to open the online help About Click to view general OpenManage Essentials product information User name Displays the user name of the currently logged in user Move the mouse pointer over the user name to display the following options User Info Click to view the OpenManage Essentials roles associated with the current user Sign in as Different User Click to log in to OpenManage Essentials as a different user K NOTE The Sign in as Different User option is not supported on Google Chrome K NOTE The banner is available in all the pages Related Links Viewing the User Information Logging On As a Different User Using the Update Available Notification Icon Using the Warranty Scoreboard Notification Icon Customizing Portals You can change the layout of the portal page to accomplish the following Display additional available reports K NOTE This option is only available in the Home portal Hide graphs and reports Rearrange or resize graphs and reports by dragging and dropping H a pop up window on any screen is bigger than the screen and if scrolling is not possible set the zoom value of th
29. On Schedule and Credentials set the schedule parameters provide target credentials and then click Finish For information about the fields in the Create a Power Task wizard see Server Power Options Related Links Remote Tasks Remote Tasks Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Deploying Server Administrator The deploy OpenManage Server Administrator task requires the following on the selected targets 154 e Windows Management Instrumentation service must be running e The default Temp folder C Users lt username gt AppData Local Temp must be available Ensure that the Temp folder is not deleted or moved You can create tasks to deploy OpenManage Server Administrator on servers installed with Windows or Linux operating systems You can also plan a date and time to schedule the OpenManage Server Administrator deploy task To create an OpenManage Server Administrator deployment task 1 Click Manage Remote Tasks Common Tasks Create Deployment Task 2 On General provide task name If you want to deploy OpenManage Server Administrator on Windows based servers then select Windows provide installer path and if required provide arguments If you want to deploy OpenManage Server Administrator on Linux based servers select Linux and provide the installer path and if required provide arguments For the list of supported packages and arguments for Windo
30. OpenManage Essentials Ul The Set community is a read write password that SNMP agents installed on 60 managed devices use for authentication The Set community allows OpenManage Essentials to perform tasks that require the SNMP protocol such as shutting down a system This field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas K NOTE In addition to the Set community name an instrumentation password is required to perform an SNMP task on a device Timeout seconds Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 15 seconds The default is 4 seconds Retries attempts Specifies or edits the number of times that OpenManage Essentials reissues a get or set call after the first call times out A valid range is from 1 to 10 retries The default is 2 WMI Configuration Use the WMI protocol for gathering discovery inventory and health information about servers running Windows This protocol provides less information about devices than SNMP but is useful if SNMP is disabled on the network See WMI Configuration Options to configure WMI parameters for Windows servers only WMI Configuration Options Storage Configuration Enabling discovery of Dell PowerVault MD or Dell EM
31. REMOVE BRCM qb This command runs the installation for managed system software and uninstalls the Broadcom agent This execution is in an unattended but not silent mode NOTE A Globally Unique Identifier GUID is 128 bits long and the algorithm used to generate a GUID guarantees each GUID to be unique The product GUID uniquely identifies the application In this case the product GUID for Server Administrator is 54C04D53 C3C3 46EA A75F 7AFF4BEB727C MSI Return Code An application event log entry is recorded in the SysMgmt log file Table 3 shows some of the error codes returned by the msiexec exe Windows Installer Engine Table 5 Windows Installer Return Codes ERROR_SUCCESS ee The action is completed successfully ERROR INVALID PARAMETER One of the parameters was invalid ERROR INSTALL USEREXIT 1602 The user canceled the installation 188 A restart is required to complete the installation This message is indicative of a successful installation NOTE See support microsoft com for full details on all the error codes returned by the msiexec exe and InstMsi exe Windows installer functions E mail Alert Action Question Why am not receiving e mails after setting up e mail alert action Answer If you have an Antivirus Client installed on the system then configure it to allow e mails Discovery Question Why are SUSE Linux Enterprise and Red Hat Enterprise Li
32. Server Power Options Select this option to change the power state or reboot systems Provide a name for this server power options task Select the type Select from the following options e Reboot Reboots the system without powering off Power Cycle Powers off and then reboots the system K NOTE Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this option If you use this option without configuring it on the operating system it reboots the managed system instead of performing a shutdown operation Power Off Powers off the system 163 e Power On Powers on the system This option works only on target systems that contain RAC Shutdown OS first Select to shut down the operating system before executing the server power options task Task Target Select a query Select a query from the drop down list To create a new query click New Select the device s for this task to target Select the devices to which you want to assign this task Enable All Select to override the device capability and allow all the available devices for selection as task targets Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once
33. Summary Managing Include Ranges Right click the IP address or group to view the following options Select to edit discovery range configuration Rename Select to rename the range K NOTE This option is only displayed if you right click an IP address Add Discovery Ranges to lt Group Name gt Select this option to add additional ranges to an existing group K NOTE This option is only displayed if you right click a group Perform Status Polling Now Select to start the status polling task for the discovered server or device Perform Inventory Now Select to perform the inventory View Filters Select to edit the alert action or alert filter Select to view all the systems that are critical 210 Select to create a copy of an action or alert filter Alerts une NOTES Remote Tasks CI ETT Custom URL System Update Tasks Select this option to re run a task that is already complete but did not update some of the components 211 Select this option to export the system update task information Select this option to stop the task 212 26 Tutorials You can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time In Tutorials click First Time Setup to view the configuration information for the following e SNMP Configuration SNMP Open Services Console SNMP Open SNMP Properties e SNMP Securit
34. The Manage Device Group Permissions pane displays the OmeSiteAdministrators in a tree view format The User Overviews are displayed in the right side pane when you click OmeSiteAdministrators in the Manage Device Group Permissions pane The following are the fields in User Overviews User Type Displays if the member is a user or user group Device Groups for Tasks and Patch Targeting The Device Groups for Tasks and Patch Targeting section is displayed in the right side pane when you click a user name in the Manage Device Group Permissions pane This section displays the device groups in a tree view format Related Links Managing Device Group Permissions Adding Users to the OmeSiteAdministrators Role Assigning Device Groups to a User Removing Users From the OmeSiteAdministrators Role 203 204 23 Logs Reference From tools you can e View User Interface Logs e View Application Logs A Export Discovery Logs to File System Export the logs that were generated while discovering devices User Interface Logs Enabled Enable or disable logging of User Interface Disable to increase performance Log Asynchronous Calls Enable or disable logging for threading and asynchronous update method calls Turn on both Log Asynchronous Calls and Informational to view update calls Informational Enable or disable logging of behaviors that are marked with a severity of General Information Warning Enable or disable logg
35. VRTX CMC with an Enterprise license Question Why am unable to add a particular device on the map Answer Only PowerEdge VRTX devices with an Enterprise license can be added to the map Question The map does not load with the MapQuest or Bing map provider What should do Answer This indicates a problem with the Internet connectivity e Verify if you are able to connect to the Internet through the browser e Ifthe system connects to the Internet through the proxy For MapQuest map provider Configure the proxy settings in the OpenManage Essentials Preferences Console Settings page For Bing map provider Verify if you configured the proxy server settings in Internet Explorer e Verify if you are able to access the MapQuest website Question Why is the map loading slowly 182 Answer The map may load slowly as it requires more network bandwidth and graphic processing capability compared to normal browsing Constant zooming and panning on the map may also slow the loading of the map Question Why am unable to locate an address using the search bar or Edit Device Locations dialog box Answer There may be a problem with your Internet connection or the map provider may not be able to resolve the address e Verify if you are able to connect to the Internet through the browser e Ifthe system connects to the Internet through the proxy For MapQuest map provider Configure the proxy settings in the Ope
36. a product x SysMgmt msi Uninstalls the Server Administrator software q n b r f This command sets the user interface UI level q or qn no UI This option is used for silent and unattended installation qb basic UI This option is used for unattended but not silent installation qr reduced UI This option is used for unattended installation while displaying a modal dialog box showing install progress qf full UI This option is used for standard attended installation f p o e d c a u m s v lt Package ProductCode gt This command repairs a product 186 fp This option reinstalls a product only if a file is missing fo This option reinstalls a product if a file is missing or if an older version of a file is installed fe This option reinstalls a product if a file is missing or an equal or older version of a file is installed fd This option reinstalls a product if a file is missing or a different version of a file is installed fc This option reinstalls a product if a file is missing or the stored checksum value does not match the calculated value fa This option forces all files to reinstall fu This option rewrites all required user specific registry entries fm This option rewrites all required system specific registry entries fs This option overwrites all existing shortcuts fv This option runs from the source and re caches the local
37. alert date range criteria used when matching alerts Associated Time Range The alert time range criteria used when matching alerts Associated Days The alert days criteria used when matching alerts Associate Acknowledge If enabled uses the alert acknowledged flag when matching alerts Alert Actions Alert actions are triggered when an incoming alert matches the specific criteria defined in the alert action The criteria for matching the alert include e Alert severity See Severity Association e Alert category or source See Category and Sources Association e Alert device or device group source See Device Association e Alert date time or day of week See Date and Time Range There are four types of alert actions e Alert Application Launch Action Launch a script or batch file when the alert action criteria is matched e Alert Email Action Send an e mail when the alert action criteria is matched e Alert Ignore Action Ignore the alert when the alert action criteria is matched e Alert Trap Forward Action Forward the SNMP Trap to another management console when the alert action criteria is matched By default new alert actions are enabled If you wish to turn off the alert action without deleting it you can disable it either through the right click menu or the edit wizard for the alert action Several common alert action use cases are pre installed in the disabled state to illustrate common usage When usi
38. and Password and click OK Related Links Using the OpenManage Essentials Home Portal OpenManage Essentials Heading Banner Using the Update Available Notification Icon NOTE The update available notification icon may be displayed in the OpenManage Essentials heading banner only after you refresh the web browser The update available notification icon is displayed in the OpenManage Essentials heading banner when a new version of OpenManage Essentials is available Move the mouse pointer over the icon to display a tool tip that provides information about the newer version available Click the DI icon to open the Dell TechCenter OpenManage Essentials web page from where you can download a newer version of OpenManage Essentials Related Links OpenManage Essentials Heading Banner Using the Warranty Scoreboard Notification Icon The warranty scoreboard notification icon 12 is displayed in the OpenManage Essentials heading banner based on the criteria you have configured in Preferences Warranty Notification Settings The warranty scoreboard notification also displays the number of devices that meet the criteria you have configured Click the Q icon to display the Device Warranty Report that provides the warranty information of devices based on your Warranty Scoreboard Notifications settings Related Links OpenManage Essentials Heading Banner Configuring Warranty Scoreboard Notifications Device Warranty Report 33
39. and description and then click Next In Application Launch Configuration provide an executable name provide an absolute file path for example C ProgramFiles Dell Application exe and provide the substitution information and then click Next In Severity Association assign the alert severity to which you want to associate this alert application launch and then click Next In Categories and Sources Association assign the alert categories or alert sources to which you want to associate this alert application launch and then click Next 117 7 In Device Association assign the device or device groups to which you want to associate this alert application launch and then click Next 8 By default the Application Launch Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next 9 In Summary review inputs and click Finish Related Links Alert Logs Alert Logs Fields Alert Log Settings Severity Forwarding Alerts You may want to consolidate alerts from multiple management stations to one management station For example you have management stations in multiple locations and you want to view status and take action from one central location For information about the behavior of forwarded alerts see Forwarding Alerts Use Case To create alert forwards 1 Select Manage Alerts Common Tasks New Alert Trap Forward Action In Name and Description pr
40. are not normal and further investigation is required Critical These devices display behaviors that suggest an occurrence of a failure of a very important aspect Alerts by Severity Alerts by severity provides alert information of devices in a pie chart format Click a segment of the pie chart to view the devices Alerts from these devices conform to the expected behavior for the devices Critical Alerts from these devices suggest that a failure of a very important aspect has occurred Warning These devices display behaviors that are not normal and further investigation is required Discovered Versus Inventoried Devices Provides a graphical report of number of devices and Dell servers discovered or inventoried You can use this report to ascertain the discovered devices and Dell servers that are unclassified For more information on the filter options for the summary information see Viewing Device Summary Click any section of the graph to view the Device Summary for the selected region In the device summary double click a row to view the details inventory view for that device Alternatively right click and select details for the inventory view or right click and select alerts for the alerts specific to that device 36 Filter by Select to filter the search results using the following options s All e Ranges Select to filter based on the selected range Related Links Configuring a Discovery and Inventory T
41. at a later time select Do not perform discovery or inventory and follow the instructions in Scheduling Discovery and Scheduling Inventory Review your selections in the Summary screen and click Finish To change any of the parameters in previous configuration screens click Back When complete click Finish Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status Changing the Default SNMP Port SNMP uses the default UDP port 161 for general SNMP messages and UDP port 162 for SNMP trap messages If these ports are being used by another protocol or service you can change the settings by modifying the local services file on the system To configure the managed node and OpenManage Essentials to use a non default SNMP port In both the management station and managed node go to C Windows System32 drivers etc Open the Windows SNMP services file using notepad and edit the following 49 Incoming SNMP trap port receiving alerts in OpenManage Essentials Modify the port number in the line snmptrap 162 udp snmp trap SNMP trap Restart the SNMP trap service and SNMP service after making the change On the management station restart the DSM Essentials Network Monitor service Outgoing SNMP requests Discovery inventory in OpenManage Essentials Modify the port number in the line snmp 161 udp SNMP Restart the SNMP service after making the change
42. be sent After an e mail notification is successfully sent this field is updated automatically based on the setting in the Send email every x days field Email Settings Opens the E mail Settings page where you can configure the SMTP e mail server Warranty Scoreboard Notifications Enable Warranty Scoreboard Notifications Enables or disables the display of the warranty notifications icon in the OpenManage Essentials heading banner The warranty notification icon is displayed only if a device has warranty less than or equal to the days specified in All Devices with x Days or less of warranty All Devices with x Days or less of warranty Determines which devices to include in the warranty notification email Devices with warranty less than or equal to the specified days are included in the warranty notification email Include Devices with Expired Warranties Specifies if devices with expired warranty 0 days or no warranty information should be included in the Device Warranty Report Related Links Configuring Warranty Email Notifications Configuring Warranty Scoreboard Notifications Device Group Permissions The following is a description of the panels and fields displayed in the Device Group Permissions portal Common Tasks The Common Tasks pane displays the Edit Members of OmeSiteAdministrators option that you can use to add or remove a user from the OmeSiteAdministrators role 202 Manage Device Group Permissions
43. begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter the credentials with appropriate privileges to run User Name Provide OpenManage Essentials user this task on this system credentials in the format domain user name or local host user name Password Provide the password Related Links Command Line Task Managing Command Line Task Using the Sample Server XML Configuration Command Line Task IPMI Command Provide the IPMI command you want to run on selected targets Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it This option can be used when using IP or RAC_IP and it decreases the time it takes to run the task s as it skips unreachable devices Output to file Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option enter the path name and file name of the log file This option is disabled by default 170 Append Select to append output from the completed command to the specified file If the file does not exist it is created Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response
44. in behavior from ESX 3 0 x in which the configuration file for the Net SNMP based agent controlled the generation of virtual machine traps Solution Use the vicfg snmp command from the Remote CLI or vSphere CLI to enable the SNMP agent and configure trap destinations Each time you specify a target with the vicfg snmp command the settings you specify overwrite all previously specified settings To specify multiple targets specify them in a single command separated by commas Troubleshooting Problems With Microsoft Internet Explorer Follow the instructions in this section if you are experiencing any of the following e Unable to open OpenManage Essentials using Internet Explorer e Internet Explorer displays certificate errors e Internet Explorer displays a message to approve the certificate e Unable to browse the file system to deploy Server Administrator and system update e Unable to display the Device tree for devices 181 e Unable to install active components Open OpenManage Essentials on the client server using Internet Explorer Click Tools Internet Options Security Select Local intranet and click Sites Click Advanced Type the fully qualified name of the server where OpenManage Essentials is installed Click Add If the issue persists there may be an issue with the DNS server resolving the name of the OpenManage Essentials server See Resolving DNS Server Issues Sp om SP O If a certificate err
45. network segment registered in OpenManage Essentials for the purpose of discovering devices OpenManage Essentials attempts to discover devices on all registered discovery ranges that are enabled A discovery range includes subnet a range of IP addresses on a subnet an individual IP address or an individual host name Specify the IP address IP address range or host name for the discovery process For more information see Discovery Configuration Options Discovery Configuration Options Group Name Specifies the group name for a set of devices IP address range Specifies the IP address or IP address range The following are examples of valid discovery range type address specifications is the wildcard character meaning all possible addresses in the specified range e 193 109 112 58 P Discovery Range Name Host name 193 104 20 40 192 168 192 168 2 51 3 91 193 109 112 45 99 System IP address 193 109 112 99 NOTE Click Add to add multiple ranges of IP addresses IPV6 addresses are not supported Specifies the discovery range name for the IP address range Specifies the host name for example mynode mycompany com Click Add to add multiple host names K NOTE You can add multiple host names by separating them using commas NOTE Invalid characters in the host name are not checked If the host name you provide contains invalid characters the name is accepted However the device is
46. not found during the discovery cycle Es Specifies the subnet mask for the IP address range The subnet mask is used to determine the broadcast addresses for the subnet s part of the range The OpenManage Essentials Network Monitoring Service does not use the broadcast address when discovering devices in an IP address range The following are examples of valid subnet mask specifications 255 255 255 0 The default subnet mask for a Class C network 255 255 0 0 The default subnet mask for a Class B network 255 255 242 0 A custom subnet mask specification By default the subnet mask is set to 255 255 255 0 Select this option to import host names and IP addresses from a file that is in CSV format However you can import only 500 line items per task You can import different discovery ranges with different subnet masks For example 192 168 10 10 255 255 255 128 10 10 1 1 255 255 0 0 and 172 16 21 1 255 255 128 0 You can use an Active Directory export file in a CSV format as input You can also create a CSV file in a spreadsheet editor using the header Vame and filling in system IP addresses or host names in the rows below the header one per cell Save the file in a CSV format and use it as the input with the import feature If there are any invalid entries in the file a message is displayed when the data is imported by OpenManage Essentials For an 59 example of a CSV file see Specifying IPs Range
47. or airport code for example New York or JFK in the search bar and either press lt Enter gt or click the arrow icon If the map provider is able to resolve the address or airport code a search pin is displayed at the location on the map 4 Right click the search pin and click Move Selected Device Here On the Move Device confirmation dialog box click Yes The selected device is moved to the location ofthe search pin Related Links Using Map View Moving a Device Location Using the Edit Location Details Option Removing All Map Locations K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to remove all map locations To remove all map locations 1 Perform one of the following Click Home Map View 86 Click Manage Devices Map View 2 Onthe Map View Right click the map and click Remove All Map Locations Move the mouser pointer over the Actions menu and click Remove All Map Locations The Remove All Map Items dialog box is displayed prompting for your confirmation 3 Click Yes Related Links Using Map View Editing a Map Location K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to edit a map location To edit a map location 1 Right click a pin on the map and select Edit Location Details The Device Location Details dialog box is displayed In the Description field edit the description as required In the Conta
48. package Do not use the fv reinstall option for the first installation of an application or feature INSTALLDIR lt path gt This command installs a product to a specific location If you specify an install directory with this switch it must be created manually prior to executing the CLI install commands or they fail with no error or message D SysMgmt msi INSTALLDIR c OpenManage qn installs a product to a specific location using c OpenManage as the install location For example running msiexec exe i SysMgmt msi qn installs Server Administrator features on each remote system based on the system s hardware configuration This installation is done silently and unattended Customization Parameters REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install reinstall or uninstall when running silently or unattended With the customization parameters you can selectively install reinstall or uninstall software features for different systems using the same unattended installation package For example you can choose to install Server Administrator but not Remote Access Controller service on a specific group of servers and choose to install Server Administrator but not Storage Management Service on another group of servers You can also choose to uninstall one or multiple features on a specific group of servers K NOTE Type the REINSTALL and REMOVE CLI parameters in up
49. report based on the criteria set in All Devices with x days or less of warranty Click to close and save any changes made to the Device Warranty Report View and Renew Warranty Click to open the Dell website from where you can view and renew the device warranty System Name Displays the system name that is unique and identifies the system on the network Device Model Type Displays the model information of the system Device Type Displays the type of device For example server or Remote Access Controller Days Remaining Displays the number of days the warranty is available for the device Shipped Date Displays the date on which the device was shipped from the factory 38 A Dell specific unique bar code label identifier for a system Service Level Code Displays the service level code such as parts only warranty POW next business day onsite NBD and so on for a particular system warranty service support for the device Related Links Using the Warranty Scoreboard Notification Icon Configuring Warranty Scoreboard Notifications Map View Home Portal Interface The Map View home portal accessible through the Home portal has a Filter by drop down list which you can use to filter the device group displayed on the map The menus and options available in the Map View home portal are the same as those found in the Map View tab in the Devices portal For information about the menus and options in the Map View see
50. task Answer lf the OmeSiteAdministrator is the owner of the task the OmeSiteAdministrator must delete the existing task and create a new task Question Can an OmeSiteAdministrator re run a task Answer Yes A task can be re run if the task was created earlier by the OmeSiteAdministrator Question Can an OmeSiteAdministrator re run a task after the user name ofthe OmeSiteAdministrator is changed Answer No the OmeSiteAdministrator must re create the tasks if the user name is changed Question Can two OmeSiteAdministrators assigned to the same custom device group use the tasks created by each other Answer No the OmeSiteAdministrators can only use the tasks they have created Custom Device Groups Question Can an OmeSiteAdministrator delete devices in any group Answer Yes the OmeSiteAdministrator can delete devices in any group similar to the OmePowerUser or OmeAdministrator Question Can OmeSiteAdministrators edit the device groups they created Answer No the OmeSiteAdministrators cannot edit device groups or queries Question Can OmeSiteAdministrators delete queries and custom groups Answer Yes the OmeSiteAdministrators can delete queries and custom groups Question Can OmeSiteAdministrators add devices to a custom device group Answer No the OmeSiteAdministrators cannot edit a custom device group 192 Logs Question How do enable logging in OpenManage Essentials Answer To enable logging 1
51. the Secure Shell SSH port number on the managed Linux system The default value for the port number is 22 Generate Trusted Key for Linux Select this option to generate a trusted device key for communicating with devices This option is disabled by default 167 K NOTE The first time that OpenManage Essentials communicates with a managed device with Linux operating system a key is generated and stored on both the devices This key is generated per device and enables a trust relationship with the managed device Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task target Select the severs to which you want to assign this task Enable All Select to override the device capability and allow all the available devices for selection as task targets Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month
52. the check box to enable and include an argument Related Links Query Results Query Results The device search lists these options Health Status Displays the health status of the device The status options are Normal Warning Critical and Unknown Connection Status Displays the connection status of the device The connection status are On or Off 0S Name A Displays the operating system installed on the device OS Revision Displays the version of the operating system installed on the device Service Tag Displays a unique identifier that provides the service lifecycle information Asset Tag Displays the defined asset tag for the device Device Model Displays the system s model name For example PowerEdge R710 92 Device type Displays the type of device For example for the Device Model PowerEdge R710 the Device Type value is Server System Revision Number Displays the revision history of the device Creating Device Group Device Group Configuration Device Selection You can select predefined groups device types custom groups specific devices or a device query To use device query select a query from the list Click New to create a new device query to search and assign the devices to the alert action Click Edit to change the query logic Select groups or devices from the tree you can use the query option to create very specific criteria for the selection Device Selection Options All Devic
53. the supported ports and protocols see Supported Protocols and Ports on Managed Nodes and Supported Protocols and Ports on Management Stations The message Please backup OMEssentials database before upgrading to the latest version of OpenManage Essentials is displayed Click Ok Click Install After the installation is complete click Finish Setting Up and Configuring VMware ESXi 5 Before setting up and configuring VMware ESXi 5 ensure that you have ESXi 5 build 474610 or later If you do not have the required build download the latest build from vmware com 1 22 Download the latest version 7 3 of Dell OpenManage offline bundle for ESXi from support dell com If you have enabled SSH copy the file using WinSCP or a similar application to the tmp folder on the ESXi 5 host Using Putty change permissions on the Dell OpenManage offline bundle for ESXi file using the command chmod u x lt Dell OpenManage version 7 3 offline bundle for ESXi file name gt zip E NOTE You can also change permissions using WinSCP Run the following commands using Putty esxcli software vib install d tmp lt Dell OpenManage version 7 3 VIB for ESXi file name gt zip VMware CLI sxcli server lt IP Address of ESXi 5 Host gt software vib install d tmp lt Dell OpenManage version 7 3 VIB for ESXi file name gt zip The message VIBs Installed Dell bootbank OpenManage _7 3 0000 is displayed Re
54. the user name and the Device Groups for Tasks and Patch Targeting section K NOTE An OmeSiteAdministrators task target remains as is when the task was created If the OmeAdministrators change the OmeSiteAdministrators device group permissions the task targets are not modified Changing an OmeSiteAdministrators device group permissions does not change tasks the OmeSiteAdministrators created earlier K NOTE Only Server RAC or custom device groups that are assigned to OmeSiteAdministrators are available to OmeSiteAdministrators for remote or system update tasks To make any other device groups available to the OmeSiteAdministrators for remote or system update tasks you must create a custom device group which includes other device groups and assign it to the OmeSiteAdministrators K NOTE If a user in the OmeSiteAdministrators role is removed from the Windows user groups the user is not removed from the OmeSiteAdministrators role automatically You must remove the user from the OmeSiteAdministrators role manually through the Edit Members of OmeSiteAdministrators option Related Links Device Group Permissions Adding Users to the OmeSiteAdministrators Role K NOTE Only OmeAdministrators are allowed to add users to the OmeSiteAdministrators role NOTE To effectively manage device group permissions it is recommended that a member of the OmeSiteAdministrators role is removed from the OmeAdministrators and OmePowerUsers roles
55. want to receive the warranty notification email in the Send email every x Days field select the number of days 7 To include devices with expired warranty or no warranty information in the warranty notification email select Include Devices with Expired Warranties 8 Inthe Next Email will Send On field select the date and time at which you want to receive the next warranty notification e mail 9 Ifyou want to configure the SMTP email server click Email Settings The Email Settings page is displayed For more information about Email Settings see Email Settings 10 Click Apply OpenManage Essentials sends warranty notification emails based on your configuration The warranty notification email provides a list of devices and appropriate links that you can click to renew the warranty of the devices Related Links Warranty Notification Settings Configuring Warranty Scoreboard Notifications You can configure OpenManage Essentials to display a warranty scoreboard notification icon in the heading banner For information about the options you can configure see Warranty Notification Settings To configure Warranty Scoreboard Notifications 1 Click Preferences Warranty Notification Settings The Warranty Notification Settings page is displayed Under Warranty Scoreboard Notifications select Enable Warranty Scoreboard Notifications To set the criteria for the devices to be included in the warranty notification scoreboard in
56. with an SNMP v2 v2c agent referred to as MNv2 e Managed station 1 with OpenManage Essentials referred to as MS1 e Managed station 2 with OpenManage Essentials referred to as MS e Managed station 3 with a third party software referred to as MS Scenario 1 Forwarding Alerts in the Original Format Using SNMP v1 Protocol In this scenario SNMP v1 alerts are sent from MNv1 to MS1 and then forwarded from MS1 to M82 If you try to retrieve the remote host of the forwarded alert it displays the name of MNv1 as the alert originates from MNv1 MNv1 is displayed because the SNMP v1 alert standards allow you to set the agent name in the SNMP v1 alert 118 Scenario 2 Forwarding Alerts in the Original Format Using SNMP v2 v2c Protocol In this scenario SNMP v2 alerts are sent from MNv2 to MS1 and then forwarded from MS1 to MS3 If you try to retrieve the remote host of the forwarded alert from MS3 it is displayed as MS1 Since there are no fields in an SNMP v2 alert to specify the agent name the host which sends the alert is assumed as the agent When an SNMP v2 alert is forwarded from MS1 to MS3 MS1 is considered as the source of problem To resolve this issue while forwarding SNMP v2 or v2c alerts a varbind is added with OID as 1 3 6 1 6 3 18 1 3 0 with the variable value as Agent Address This has been set based on the standard OID specified in RFC2576 MIB When you try to retrieve the Agent Address from MS3 it is displayed as MNv2 K N
57. 1 9b 8a 43 b2 Broadcom BCM5708C NetXtreme II GigE Hard Drive Information PEL9SOW2K8 SK1 PowerEdge 1950 192 168 6 149 00 21 9b 8a 43 b4 Broadcom BCM5708C NetXtreme II GigE 2 ESX Information 10 36 0 40 10 36 0 40 Host NIC adapter ag 10 36 0 49 10 36 0 49 Host NIC adapter FRU Information 10 36 0 87 10 36 0 87 Host NIC adapter License Information Dell Rack System 9G2WXF1 PowerEdge M1000e 10 35 0 222 00 1e 4F 18 67 0a ethO Memory Information E E 10 36 0 154 10 36 0 154 Host NIC adapter NIC Information 10 36 0 67 10 36 0 67 Host NIC adapter PCI Device Information 10 35 0 64 10 35 0 64 Host NIC adapter Storage Controller Information 10 35 0 244 10 35 0 244 Host NIC adapter Warranty Information 10 35 0 74 10 35 0 74 Host NIC adapter 10 36 0119 10 36 0 119 Host NIC adapter 10 35 0 162 PowerConnect 5224 10 35 0 162 00 0f 1f 38 19 52 EtherNet Port on unit 1 port 1 10 36 0 29 10 36 0 29 Host NIC adapter 10 36 0 50 10 36 0 50 Host NIC adapter DRAC SHZ0JM1 10 36 0 65 24 ba db 41 dd 82 ethO DRAC SHZ0JM1 169 254 31 6 a4 ba db 41 dd 82 eth1 4003 10 36 0 1 10 36 0 1 Host NIC adapter Figure 4 NIC Information Report Exporting Reports Exporting a report enables you to manipulate and reformat the data To export a report 1 In the Reports list right click on any report to display the Export option 2 Scroll over the Export option to display supported formats 3 Choose your preferred format CSV HTML or XML and provide a file name
58. 149 Dell PowerEdge systems Dell desktops and Dell laptops The customized bundles and repositories are made up of DUPs based on operating systems supported update types form factor and line of business Dell OpenManage Server Update Utility Dell OpenManage Server Update Utility SUU is a DVD based application for identifying and applying updates to the system SUU displays a comparison report of the versions and provides various options for updating the components Repository Manager Repository Manager is an application that allows you to create repositories of customized bundles and updates and groups of related updates for systems running supported Microsoft Windows or Linux operating systems This facilitates generating comparison reports and establishing update baselines of repositories By using Repository Manager you can ensure that the Dell PowerEdge system Dell desktop or Dell laptop is equipped with the latest BIOS driver firmware and software updates View Active Catalog Select to view the catalog file that is currently in use for doing software updates Source Displays the source The source is either Server Update Utility FTP or Repository Manager Source Type The type for source from which the catalog file is taken For example Dell ftp site Release ID The unique identification number assigned to the released catalog file Release Date The date on which the catalog file was released Newer version availabl
59. 34 OpenManage Essentials Home Portal Reference Related Links OpenManage Essentials Heading Banner Dashboard Schedule View Search Bar Map View Home Portal Interface Dashboard The dashboard page provides a snapshot of the managed devices that include servers storage switches and so on You can filter the view based on the devices by clicking the Filter by drop down list You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by drop down list Related Links Search Bar Discovered Versus Inventoried Devices Task Status Home Portal Reports Device by Status Alerts by Severity Home Portal Reports From the Home Portal Dashboard page you can monitor the following e Alerts by Severity e Devices by Status e Discovered vs Inventoried Devices e Alerts e Asset Acquisition Information e Asset Maintenance Information e Asset Support Information e ESX Information e FRU Information e Hard Drive Information e HyperV Information e License Information Memory Information 35 e Modular Enclosure Information e NIC Information e PCI Device Information e Server Components and Versions e Server Overview e Storage Controller Information e Task Status Device by Status Device by Status provides device status information in a pie chart format Click a segment of the pie chart to view the device summary Warning These devices display behaviors that
60. 6 Dell SysMgt Essentials Tools CLI Samples DiscoveryProfile xml e Use a period to retrieve the file located in the current directory or directory to retrieve the file located one level from the current directory For example Add DiscoveryRang Profile samples DiscoveryProfile xml Command Line Interface Commands Access to CLI commands in the OpenManage Essentials is dependent on your access privilege If your user id belongs to the OMEAdministrators group you can access all the CLI commands If your user id belongs to the OMEUsers group then you cannot delete or modify any data using the CLI and a warning message is displayed Creating a Discovery Range Description The Add DiscoveryRange command allows you to create a new discovery range The command references an xml file DiscoveryProfile xml which is a protocol definition associated with the discovery range Enter the ranges either using an xml file csv file or by specifying the range For more information about DiscoveryProfile xml RangeList xml and RangeList csv files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt Range lt range gt e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt RangeList lt RangeList xml gt e PS gt Add DiscoveryRang Profile lt DiscoveryProfile xml gt Ran
61. All Tasks e Server Power Options e Server Administrator Deployment e Command Line Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Server XML Configuration Command Line Task Remote Tasks Home Command Line Task All Tasks Device Capability Matrix All Tasks Scheduled State Displays if the task is enabled Task Label Type of task that is run for example for a command line task the options displayed are Remote Server Administrator Command Generic Command IPMI Command and RACADM Command Line Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Server XML Configuration Command Line Task Remote Tasks Remote Tasks Reference 162 Task Execution History Lists the details of the system update tasks Task State Provides these task states e Running e Stopped e Completed e Warning K NOTE The task status displays warning if the After update if required reboot the device option was not selected for the system update task Success Total Targets The number of target systems on which the task is successfully executed Time and date at which the system update task ends
62. C arrays allows OpenManage Essentials to gather inventory and health information about the arrays See Storage Configuration Options to discover PowerVault MD arrays or Dell EMC devices Storage Configuration Options Enable PowerVault MD array discovery Select to discover PowerVault MD array This discovery configuration does not require credentials Enable Dell EMC array discovery Select to discover Dell EMC array 61 Dell EMC password Provide the password Dell EMC port Increment or decrement the port number Enter a TCP IP port number ranging 1 to 65535 Default value is 443 WS Man Configuration Use the WS Man protocol to discover and gather inventory and health status for the iDRAC ESXi based servers and Dell PowerEdge VRTX devices For more information see WS Man Configuration Options NOTE You can only discover and inventory servers with iDRAC6 version 1 3 and above Discovery and inventory of servers is not supported for DRAC6 version 1 25 and below WS Man Configuration Options Select to discover Dell PowerEdge VRTX iDRAC6 iDRAC7 and ESXi installed devices Timeout Provide the time after which the discovery attempts must stop Trusted Site Select if the devices you are discovering is a trusted device SSH Configuration Use the SSH protocol to discover and inventory servers running Linux See SSH Configuration Options to configure the SSH configuration parameters SSH Configuration Opti
63. Days Remaining The number of days the warranty Is available for the device Warranty Description The warranty details applicable for the device 110 11 Viewing Warranty Reports Warranty information is available for devices with valid Service Tags including clients servers switches storage and so on Warranty information is automatically retrieved at the time devices are discovered The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull warranty information from the Dell warranty database If you do not have internet access no warranty information is populated It is downloaded the next time you connect to the internet and open the Warranty Report Extending Warranty To extend support for the devices right click a device and click View and Renew Warranty This option opens support dell com with the device selected Alternately you can click the View and Renew Warranty button to open the warranty site If you log in to the warranty site with the company account you will see all their devices with warranty information 111 112 12 Managing Alerts With OpenManage Essentials you can e View alerts and alert categories e Manage alert actions e Configure alert log settings Viewing Alerts and Alert Categories To view the alerts page from OpenManage Essentials click Manage Alerts NOTE Alerts for deleted devices are not displayed in the console Howev
64. Dell OpenManage Essentials Version 1 2 User s Guide Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered trademark of Oracle Corporati
65. ESXi 5 Migrating IT Assistant to OpenManage Essentials 3 Getting Started With OpenManage Essentals ees Logging On to OpenManage Essenttals ENEE Configuring OpenManage Essentals ENEE Using the OpenManage Essentials Home Portal OpenManage Essentials Heading Banner CUStoMiziNg Poa Sci ii A cid Displaying Additional Available Reports and Grapnbs ENEE Drilling Down Charts and Reports for More Information Saving and Loading the Portal Layout Updating the Portal Data A is Hiding Graphs and Reports Components ENEE Rearranging or Resizing Graphs and Reports Components Filt ring UL iii cache A a de dilute ache heehee A ON SEAMOS AA A aa Search Drop DoWN Listin iii iii id seuvsevcuseevierdevceucdesesteeveuredecdveduves Selection Acticin aid dado Map View Home Portal Seet dd aiii das Viewing the User Infor mati iaa ad dnde Logging ON AS a Diferente i Using the Update Available Notification Jean Using the Warranty Scoreboard Notification Icon 4 OpenManage Essentials Home Portal Reierence Ee 35 Dash boa A A ON 35 Home Portal Re pOr a A A did 35 A A O ON Alerts by Severity Discovered Versus Inventoried Devices EEN 36 Task E TE 37 re ET 37 S h d le View Settings ssc sriiea dats a ta 38 Device Warranty Repita sen miota aa anii id eddie tia 38 Map View Home Portal Interface AAA 39 5 Discovering and Inventorying Devices een Supported Devices Protocols and Features Mat Supported O
66. Examples e PS gt Add DiscoveryExcludeRange Range 10 35 12 1 e PS gt Add DiscoveryExcludeRange RangeList Samples RangeList xml 220 Removing a Discovery Exclude Range Description The Remove DiscoveryExcludeRange command allows you to remove an exclude range Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Remove DiscoveryExcludeRange Range lt range gt e PS gt Remove DiscoveryExcludeRange RangeList lt RangeList xml gt Examples e PS gt Remove DiscoveryExcludeRange Range 10 35 12 1 e PS gt Remove DiscoveryExcludeRange RangeList Samples RangeList xml Running Discovery Inventory and Status Polling Tasks Description The Set RunDiscovery Set RunInventory Set RunDiscoveryInventory and Set RunStatusPol1 commands allows you to perform discovery inventory and status polling on a discovery range discovery range group or devices For range and range groups enter the ranges either using an xml file or by specifying the range For more information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files For devices enter the name of the device as displayed in the device tree Multiple device names must be separated by a comma Commands e PS gt Set RunDiscovery DeviceName lt device 1 gt lt
67. Go to C Program Files x86 Dell SysMgt Essentials configuration or the path where OpenManage Essentials is installed 2 Open the dconfig ini file using notepad 3 In the Logging section modify the following Set LOG_ENABLED true to enable logging Set LOG_TO_FILE true to write logs to a file Type a path for LOG_FILE_PREFIX For example LOG_FILE_PREFIX C windows temp If required change the suffix of the file for LOG_FILE_SUFFIX ome_log txt Set the log level for LOG_LEVEL_MIN For example LOG_LEVEL_MIN debug NOTE Setting the minimum log level LOG_LEVEL_MIN to debug or trace reduces the performance of OpenManage Essentials Set the log level for LOG_LEVEL_MAX For example LOG_LEVEL_MAX output K NOTE The maximum log level LOG_LEVEL_MAX must always be set to output E NOTE For more information about log severity levels see the Log Levels section 4 Close the file and restart all DSM services in the Services Microsoft Management Console Log Levels Setting the log levels determines the range of message severity type you want to log The following table describes the log message severity levels that you can assign to LOG_LEVEL_MIN and LOG_LEVEL_MAX Table 6 Log Message Severity Levels Severity Level Description Trace Debug Info Warning Error Detailed information related to code flow NOTE It is not recommended to set the minimum log level to trace unless instructed to do so by techni
68. Installation Windows Attribute Server Administrator Web Server only ADDLOCAL IWS ADDLOCAL SA Server Administrator Instrumentation only Server Administrator Web Server and w d ADDLOCAL ALL Server Instrumentation Upgrade e REINSTALL ALL REINSTALLMODE VOMUS This is a required argument for Server Administrator minor version upgrade using msi packages e qn This is an optional argument that is used for silent and unattended installation 156 Working With Sample Remote Tasks Use Cases Sample remote tasks are available for Server Power Options Deploy Server Administrator and Command Line Sample remote tasks use cases are disabled by default To enable a sample use case 1 Right click the use case and select Clone 2 Enter the Cloned Task Name and click Ok 3 Right click the cloned task and select Edit 4 Enter the required information and assign targets to the tasks For information about the options see Remote Tasks Reference Related Links Remote Tasks Remote Tasks Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Use Cases in Remote Tasks Server Power Options Sample Power On Device Enable this use case to turn on the server The system must have RAC DRAC configured Deploy Server Administrator Sample OMSA Upgrade Windows Enable this use case to upgrade OpenManage Server Administrator on a Windows based system Command Line e Sampl
69. MP Reference Guide at support dell com manuals for more information on SNMP traps 133 SNMP Specific Trap OID Provides the specific trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SNMP Reference Guide at support dell com manuals for more information on SNMP traps 134 14 Updating Server BIOS Firmware Drivers and Applications With the System Update feature in OpenManage Essentials you can e Upgrade and downgrade firmware drivers BIOS application and OpenManage Server Administrator e Compare the drivers and firmware on the inventoried servers and modular blade enclosures with a source catalog and update them if needed K NOTE System updates are only supported on a LAN and not over a WAN To apply system updates to devices outside the datacenter install another instance of OpenManage Essentials that is local to that area Inventory automatically starts after the updates are applied to a target server K NOTE OpenManage Essentials supports system updates on 11th generation and 12th generation of PowerEdge servers using iDRAC with Lifecycle Controller e Filter devices by clicking the Filtered by option You can either select a query or select the devices groups from the device tree Check for these prerequisites before you update systems e Internetis accessible and you can access dell com port 80 and ftp dell com port 21 if y
70. Map View Devices Tab Interface Related Links Map View Home Portal 39 40 Discovering and Inventorying Devices Perform Discovery and Inventory in order to manage your network devices Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Scheduling Discovery Scheduling Inventory Excluding Ranges Supported Devices Protocols and Features Matrix Supported Devices Protocols and Features Matrix Protocol Mechanism Windows Hyper V Dell servers with OpenManage Server Administrator installed Linux VMware ESX VMware ESXi Simple Network Management Protocol SNMP Discovery Correlation Classification Hardware inventory Software inventory monitoring Traps alerts application launch e OpenManage Server Administrator console Remote desktop Warranty Discovery Correlation Classification Hardware inventory Software inventory Monitoring Traps alerts Traps Alerts Windows Management Instrumentation WMI Discovery Correlation Classification Hardware inventory Software inventory monitoring Application launch e OpenManage Server Administrator console Remote desktop Warranty Web Services Management WS Man Discovery Correlation Classification Hardware inventory 41 Protocol Mechanism Simple Network Windows Management Web Services Management Protocol Instrumentation WMI
71. OMEservername gt 162 public Options EnvEventSource sensors 194 21 Managing Device Group Permissions The Device Group Permissions portal allows OmeAdministrators to grant users the permission to perform system updates and run remote tasks on select device groups Using the Device Group Permissions portal OmeAdministrators can e Add users to the OmeSiteAdministrators role e Assign device groups to each user in the OmeSiteAdministrators role allowing the user to perform system updates and run remote tasks on only the assigned device groups K NOTE To effectively manage device group permissions it is recommended that a member of the OmeSiteAdministrators role is removed from the OmeAdministrators and OmePowerUsers roles K NOTE If a device group is not assigned to a user it only restricts the user from performing system updates or running remote tasks on that device group It does not hide or remove that device group from the device tree in the Devices portal The Common Tasks pane displays the Edit Members of OmeSiteAdministrators option that can be used to add or remove users from the OmeSiteAdministrators role The Manage Device Group Permissions pane displays the OmeSiteAdministrators in a tree view format If you select OmeSiteAdministrators at the root of the tree view the User Overviews are displayed in the right side pane If you select a user in the OmeSiteAdministrators tree view the right side pane displays
72. OTE If the SNMP v2 alert is forwarded from MS1 to MS2 the remote host is displayed as MNv2 because MS1 parses the extra OID along with the forwarded trap Scenario 3 Forwarding Alerts in the OMEssentials Format Using Either SNMP v1 v2 Protocol In this scenario SNMP v1 alerts are sent from MNv1 to MS1 and then forwarded to MS If you try to retrieve the remote host of the forwarded alert it is displayed as MS1 The severity and the message of the alert is also defined by MS1 and does not display the original severity and message defined by MNv1 E NOTE The same behavior applies for SNMPv2 traps Working With Sample Alert Action Use Cases Sample alert actions are available for the Application Launch E mail Ignore and Trap Forwarding alert actions Sample alert action use cases are disabled by default Click the sample alert actions to enable the sample alert action To enable a sample use case right click the use case and select Enable Use Cases in Alert Actions Application Launch Sample Run Script on Server Critical Alert Enable this use case to run a custom script when a critical alert is received Email e Sample Email Alerts to Service Desk Enable this use case to send an e mail to the service desk account from the OpenManage Essentials server when an alert criteria is matched e Sample Email Critical Server Alerts to Admin Enable this use case to send an e mail to an administrator from the OpenManage Essenti
73. Quest Free Requires a valid Bing maps key that must be purchased To get a valid Bing maps key go to microsoft com maps NOTE For instructions on getting a Bing maps key see Getting a Bing Maps Key at microsoft com After getting a valid Bing maps key you must provide the key in the Map Settings dialog box Accessing the first few zoom levels on the map does not Internet connection is mandatory to access any zoom require an Internet connection Additional zoom levels level and to use the search functionality and search functionality require an Internet connection If your system connects to the Internet through a proxy If your system connects to the Internet through a proxy server the Proxy Settings configured in the OpenManage server the proxy settings configured in your web browser Essentials Preferences Console Settings page is used is used 78 MapQuest Two types of maps are available e Roads map A simple fast loading map with minimal details Satellite map Provides detailed satellite views of the world NOTE The Bing map provider requires an Internet connection at all times to render the map If the system connects to the Internet through a proxy server the proxy settings configured in your web browser is used by the Bing provider Related Links Using Map View Configuring Map Settings K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to configur
74. Range Displays the IP Address range or host name Displays information on number of devices discovered Last Inventory Details Inventory Last Run at Displays the time and date information for the last run inventory Inventory Range Displays the IP Address range or host name Devices Inventoried Displays information on number of devices inventoried Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Discovered Versus Inventoried Devices Provides a graphical report of number of devices and Dell servers discovered or inventoried You can use this report to ascertain the discovered devices and Dell servers that are unclassified For more information on the filter options for the summary information see Viewing Device Summary Click any section of the graph to view the Device Summary for the selected region In the device summary double click a row to view the details inventory view for that device Alternatively right click and select details for the inventory view or right click and select alerts for the alerts specific to that device Filter by Select to filter the search results using the following options s All e Ranges Select to filter based on the selected range Related Links Configuring a Discovery and Inve
75. Right click the device s and select Add to Existing Group K NOTE If you are manually adding a device to a dynamic group a message is displayed on the screen Manually adding a device to a dynamic group changes the group from dynamic to static thereby removing the original dynamic query If you want the group to remain dynamic modify the query defining the group Click Ok to continue or Cancel to stop the procedure 3 Click Ok Related Links Managing Devices Hiding a Group To hide a group right click the group and select Hide After a group is hidden it is not displayed in any of the device group controls in the console The devices in the hidden groups are not displayed in the reports and charts on the Home and Reports portals Alerts for devices in hidden groups are also not displayed in the alerts portal If a parent group along with child groups is hidden the child groups are also hidden in the device tree However the child groups are still present in the database and are displayed in other instances in the console Related Links Managing Devices Deleting a Group 1 Right click the group and select Delete 2 Inthe Delete screen click Yes NOTE Deleting a parent group removes the group from the device tree The child groups and devices listed under the parent group are also removed from the device tree However the child groups and devices still remain in the database and appear in other instances in the conso
76. Select this option tot run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter User Name and Password User Name Provide in the format domain user name or local host user name Password Provide the password Power On works only on target systems with iDRAC use the IPMI credentials to perform Power On task If you selected Power On then provide the KG key KG Key Enter the KG Key DRAC also supports IPMI KG Key Each BMC is configured to require an access key in 164 addition to user credentials The KG key is prompted only for power on task and not other power tasks because it is an IPMI task K NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application and is available only on Dell PowerEdge y9xx and later systems The KG key value is an even number of hexa
77. Supported with OpenManage Client Instrumentation OMC installed no health information without OMCI Protocol Support Matrix for System Update The following table provides information about the supported protocols for system update tasks The recommended protocol is indicated by the text in ta ics Protocols Device Operating Simple Network Web Services Windows Intelligent Secure Shell Management Management Management Platform SSH Protocol SNMP WS Man Instrumentation Management WMI Interface IPMI DRAC6 or Not supported Supported N A N A DRAC7 N A Supported with N A Not supported OpenManage Server Administrator OMSA installed Windows Supported with N A Supported with N A OMSA installed OMSA installed N A ESXi Not supported Supported with DRAC6 7 N A Not supported N A N A N A N A A PowerEdge Supported N A N A N A M1000e CMC requires the RACADM tool PowerEdge VRTX Not supported Supported N N A CMC requires the RACADM tool Configuring a Discovery and Inventory Task 1 From OpenManage Essentials either click Manage Discovery and Inventory gt Common Tasks Add Discovery Range or click Manage Discovery and Inventory Common Tasks Add Discovery Range Group 2 In Discovery Range Configuration a Provide the group name if you selected Add Discovery Range Group b Provide the IP address range or the host name and subnet mask Click Add NO
78. TE If you are creating discovery range groups then each group can only have one corresponding subnet The subnet for a group is read from the DiscoveryProfile xml file and not from the RangeList xml or RangeList csv file If required you can create multiple groups for each subnet An example of theRangeList xml file is outlined as follows lt xml version 1 0 encoding utf 8 gt lt DiscoveryConfigurationRanges gt lt Range Name 10 35 0 gt lt Range Name 10 36 1 238 gt lt Range Name PE2850 WebServerlA gt lt DiscoveryConfigurationRanges gt An example of the RangeList csv is outlined as follows 192 168 10 255 255 255 0 192 168 10 1 255 255 255 255 0 192 168 1 2 255 255 255 0 10 35 1 2 255 255 255 0 192 168 2 1 255 255 224 0 216 192 168 2 2 255 255 254 0 192 168 3 3 255 255 128 0 192 168 3 4 255 255 128 0 Specifying Input Files in PowerShell To use input files in PowerShell specify the location of the file in the command line By default OpenManage Essentials CLI starts at the following directory PS C Program Files x86 Dell SysMgt Essentials Tools CLI gt If you are running commands from the default CLI directory with commands located in the directory one level from it samples you can use either of the following methods of specifying the path to the input files e Type the entire path name in quotes For example Add DiscoveryRang Profile C Program Files x8
79. TE You can add multiple IP addresses ranges or host names You can add multiple host names separated by a comma delimiter For example hostname1 hostname2 hostname3 and so on c To import host names and IP addresses click Import You can import host names and IP addresses included as line items in a file that is in CSV format Using Microsoft Excel you can create a CSV file containing host names or IP addresses d Click Next 3 After you have provided at least one IP address IP range host name or a combination thereof continue to customize the discovery and inventory options or complete the configuration using the default options Clicking Finish without setting any further configurations immediately runs the discovery and inventory tasks using the 48 default SNMP and ICMP protocols It is recommended that you review and revise your protocol configurations prior to clicking Finish For more information about each protocol listed below click Why do need this help in the appropriate protocol configuration screen Es Es Es NOTE When discovering ESXi based servers to view the guest virtual machines grouped with the host enable and configure the WS Man protocol NOTE By default SNMP is enabled and values are assigned ICMP parameters NOTE After completing any of the following steps click either Next to continue or click Finish to complete the Discovery Range Configuration In ICMP Configuration to detect de
80. Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select server targets for running the commands Only applicable targets are displayed by default For more information see the Device Capability Matrix 6 On Schedule and Credentials provide user credentials and set schedule for the tasks from available options and then click Finish For information about the fields in the Create a Command Line Task wizard see Command Line Task Related Links Remote Tasks Remote Tasks Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Managing RACADM Command Line Tasks RACADM command line tasks are used to run commands on remote DRACs and iDRACs For example run a RACADM task to configure iDRAC through out of band OOB channel To manage RACADM Command line tasks 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Command Line Task On General choose RACADM Command Line and enter a name for the task Enter the RACADM sub command for example getsysinfo For a list of RACADM commands go to support dell com 4 Optional Choose Output to file to capture task output from multiple targets Enter path and file name To log the information from all selected targets select Append To write all the detected errors to the log file select Include errors 5 On Task Targe
81. als server when an alert criteria is matched e Sample Ignore Alerts During Maintenance Window Enable this use case to ignore alerts during a specified time interval e Sample Ignore Duplicate Alerts with 15s Enable this use case to ignore duplicate alerts from the same system Sample Ignore Non Critical Alerts from Printers Enable this use case to ignore non critical alerts related to printers Trap Forwarding Sample Forward Critical Server Alerts to Other Monitoring Console Enable this use case to forward SNMP alerts another monitoring console 119 Configuring Alert Log Settings You can configure alert log settings to set the maximum size of alert logs to generate a warning alert when the alert log reaches a Set threshold and to purge the alert logs To modify the default settings 1 Select Manage Alerts Common Tasks Alert Log Settings 2 Enter a value or use the increment decrement arrow buttons to increase or decrease the value K NOTE The default maximum size of alert logs is 20 000 alerts Once that value is reached the older alerts are purged Renaming Alert Categories and Alert Sources 1 Click Manage Alerts Alert Categories 2 In Alert Categories right click any of the alert categories under the Alert Category heading in the left pane and select Rename 3 Provide a name for the alert category and click OK 120 13 Alerts Reference This page provides the fol
82. als services on a multi processor system Scheduling Inventory NOTE It is recommended not to schedule the inventory task at the same time as the Database Maintenance Execution Schedule as the console is less responsive during database maintenance 1 Click Manage Discovery and Inventory gt Common Tasks Inventory Schedule 2 In Inventory Polling Configuration Settings perform the following a Select Enable Inventory b Select the desired schedule parameters c Optional You may adjust the Inventory Polling Speed slider for faster task execution however more system resources are consumed Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status Configuring Status Polling Frequency NOTE It is recommended not to schedule status polling at the same time as the Database Maintenance Execution Schedule as the console is less responsive during database maintenance You can configure OpenManage Essentials to check the health status of all discovered devices that have a means of health instrumentation such as OpenManage Server Administrator The status can be scheduled at a given interval using Status Polling so that health status is always current To configure status polling 1 Click Manage Discovery and Inventory gt Common Tasks Status Schedule 2 In Status Polling Schedule Settings select Enable Status Polling and provide the polli
83. and version of the agent Number of systems utilizing this agent Displays the number of systems utilizing a specific version of the agent The Agent Summary pane displays the agent summary as a graph Alerts per Device Inventory Time Displays the time and date information for the last run inventory Top Alert Generators The Top Alert Generators pane displays the top five systems with the maximum alerts Server Overview System Name The unique system s name that identifies it on the network System Type The system s model information Operating System The operating system installed on the system 102 Processor Speed The speed of the processor Total Cores The total number of cores present in the system Total Memory The total memory installed on the system Server Components and Versions Software Type The type of software that is available on the system For example firmware Software Version The version number of the software that is available on the system Asset Acquisition Information System Name Displays the unique name of the system that identifies it on the network System Type Displays the model information of the system Displays the unique identification number assigned to the system Purchase Date Displays the date the owner purchased the system Way Bill Number Displays the receipt from the carrier for the goods received Purchase Cost Displays the price the owner paid for the system
84. aphical location e Display and manage Dell PowerEdge VRTX devices using Map View Related Links Viewing Devices Viewing Device Inventory Viewing Alerts Summary Viewing System Event Logs Searching for Devices Creating a New Group Adding Devices to a New Group Adding Devices to an Existing Group Hiding a Group Deleting a Group Creating a Custom URL Using Map View Viewing Devices You can view a device that is discovered For more information on discovering and inventorying a device see Discovering and Inventorying Devices To view devices click Manage Devices Related Links Managing Devices Device Summary Page In the device summary page expand the device types to view the devices The following device types are displayed 69 e Citrix XenServers e Clients e High Availability HA clusters e KVM e Microsoft Virtualization Virtual machines e Modular systems PowerEdge M1000e PowerEdge VRTX e Network devices Switches es OOB unclassified devices IPMlI unclassified devices e Power Devices PDU UPS e PowerEdge C Servers e Printers e RAC NOTE If a DRAC or iDRAC is discovered it is displayed under the RAC group and not under the Servers group If both DRAC iDRAC and corresponding server are discovered they are correlated into a single device The device is displayed in both the RAC and Servers group K NOTE If the RAC on a Dell PowerEdge C server is
85. aracters Timeout Specifies or edits the amount of time that OpenManage Essentials waits after issuing a get or set call before it considers the call failed A valid range is from 1 to 60 seconds The default is 5 seconds Retries Specifies or edits the number of times that OpenManage Essentials reissues a get or set call after the first call times out A valid range is from 0 to 10 retries The default is 1 NOTE The retries and time out parameters are used for both the Remote Management Control Protocol RMCP ping and the IPMI connection 63 Discovery Range Action Select these options to discover or inventory devices components and servers Do not perform discovery or inventory Select this option to set up a schedule to perform discovery and inventory at a later time Perform only discovery Select this option to perform discovery Perform both discovery and inventory Select this option to perform both discovery and inventory Summary View the configuration selections To change configurations click Back Add Exclude Range From OpenManage Essentials select Manage Discovery and Inventory gt Common Tasks Add Exclude Range Register new ranges to exclude from discovery or to remove a previously set exclude range You can also right click Exclude Ranges and select Add Exclude Range Add Exclude Range Options IP Address range Register a device to exclude from the discovery process by specifying the
86. are active the time out or retry values or credentials used with each protocol Each discovery range group can only have one corresponding subnet The subnet for a group is read from the DiscoveryProfile xml file and not from the Rangelist xml or RangeList csv file If required create multiple groups for each subnet For more information about DiscoveryProfile xml Rangelist xml and RangeList csv files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host names Using XML or CSV Files Command e PS gt Add DiscoveryRangeGroup Profile lt DiscoveryProfile xml gt GroupName lt group name gt RangeList lt Rangelist xml gt e PS gt Add DiscoveryRangeGroup Profile lt DiscoveryProfile xml gt GroupName lt group name gt RangeListCSV lt Rangelist csv gt Examples e PS gt Add DiscoveryRangeGroup Profile Samples DiscoveryProfile xml GroupName Groupl RangeList Samples rangelist xml e PS gt Add DiscoveryRangeGroup Profile Samples DiscoveryProfile xml GroupName Groupl RangeListCSV Samples rangelist csv Removing a Discovery Range Group Description The Remove DiscoveryRangeGroup command allows to you to remove a discovery range group Command PS gt Remove DiscoveryRangeGroup GroupName lt groupname gt Example PS gt Remove DiscoveryRangeGroup GroupName Groupl 218 Editing a Discovery Range Description The Set ModifyDiscoveryRange command allows to edit e
87. arget s User Name The RACADM task requires IPMI credentials Provide IPMI credentials to run the task 171 KG key Enter the KG key value DRAC also supports IPMI KG key value Each BMC or DRAC is configured to require an access key in addition to user credentials Es NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application The KG key value is an even number of hexadecimal characters Related Links Command Line Task Managing Command Line Task Using the Sample Server XML Configuration Command Line Task RACADM Command Line Command Provide the RACADM command you want to run on the servers Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it This option can be used when using IP or RAC_IP and it decreases the time it takes to run the task s as it skips unreachable devices Output to file Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the path name and file name of the log file This option is disabled by default Append Select to append output from the completed command to the specified file If the file does not exist it is created Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response
88. arranty report also uses Dell online resources to retrieve information and also will not return data without it Question What if IPMI is disabled after installing BMC Utility Answer Try restarting DSM Essentials Network Monitor Service DSM Essentials Task Manager service and restart IIS Question What is Omremote Answer Omremote enables you to execute remote Server Administrator command line tasks inband and also helps you to deploy Server Administrator on remote Dell servers Omremote is an executable file that is located at C Program Files Dell SystMgt Essentials bin folder It uses WMI connection for the Windows based devices and SSH for the Linux based devices Ensure that the required ports are opened Omremote commands require a Server Administrator supported operating system with Server administrator installed To install update Server administrator on the remote system you must use an operating system preinstall package Question How do load a Dell catalog for software update or What do do when get errors when trying to run software update tasks Answer 1 Download the catalog to the OpenManage Essentials system directly or use an System Update Utility DVD in the local system drive 2 Browse for catalog xml file on the local system or DVD not on a file share it is possible to use a file share but for troubleshooting do not use file share Now create software update tasks If tasks fail more information is fo
89. ask Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status The Task Status grid on this page shows the status of just discovery inventory and tasks However the main portal shows all types of task statuses Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Schedule View From Schedule View you can e View tasks that are scheduled to occur and tasks that are completed e Filter the view based on the type of task such as database maintenance tasks server power options and so on active tasks and task execution history K NOTE The options displayed in the Filter by drop down list vary depending on the tasks that are created For example if a Server Options Task is not created then the option is not displayed in the Filter by drop down list e View tasks for a particular day week or month You can also view the tasks for a particular day by clicking the calendar icon e Drag and drop tasks to a time slot in the calendar e Set the zoom value by changing the zoom slider bar e Expo
90. ate a Command Line Task dialog box is displayed 4 Edit the Command field and provide the location of the server configuration summary xml file in the OpenManage Essentials management station For example set f c userl serverl xml t xml wherec userl server1 xm1 is the location of the server configuration summary xml file 5 Inthe Targets tab select the appropriate targets for applying the server configuration In the Schedule and Credentials tab select to run or schedule the task and provide the required credentials Click Finish Device Capability Matrix The device capability matrix below provides information about the type of remote tasks supported on devices that are displayed in the Task Target tab 158 All Servers Windows based Linux based DRAC iDRAC DRAC iDRAC except ESXi Servers without Servers without discovered using discovered using With Server Server Server IPMI SNMP WS Man Administrator and Administrator and Administrator and Remote Task Discovered Using discovered using discovered using Type SNMP WMI WMI SSH DRAC iDRAC is not discovered Server operating system is not discovered Reboot power Supported Supported Not supported Not supported Not supported cycle operation Power off Supported Supported Not supported Not supported Not supported operation Power on Not supported Not supported Not supported Supported Not supported operation Remote Server Supported Not supported Not supported Not s
91. ate the system using sudo SSH Port Number Provide the SSH port number Provide the server user name for the selected target Provide the server password for the selected target iDRAC User name Provide the iDRAC user name for the selected target iDRAC Password Provide the iDRAC password for the selected target 147 Non Inventoried Systems The Non Inventoried Systems tab provides a list of systems that require inventory select the systems you want to inventory and click Inventory Inventory Time Time and date of inventory Server Subnet Location IP address range information Related Links Updating Server BIOS Firmware Drivers and Applications Viewing the System Update Page System Update Reference System Update Inventory Systems To inventory systems select Systems To Inventory and click Run Inventory All System Update Tasks This page provides more information on the software update tasks Task Label Provides information on what the task does Start Time Time and date of inventory Related Links System Update Issues and Resolutions System Name Displays the system s domain name Related Links Updating Server BIOS Firmware Drivers and Applications Viewing the System Update Page System Update Reference 148 Task Execution History Lists the details of the system update tasks Task State Provides these task states e Running e Stopped e Completed e Warning
92. boot the host system After rebooting verify if OpenManage is installed by running the following commands using Putty esxcli software vib list VMware CLI sxcli server lt IP Address of ESXi 5 Host gt software vib list Configure SNMP for hardware alerts on the ESXi 5 host to send SNMP traps to OpenManage Essentials SNMP is not used for discovery WS Man is required for discovery and inventory of an ESXi 5 host To group the VMs with the ESXi host in the OpenManage Essentials device tree after you discover the VM SNMP must be enabled on the ESXi host and the VM Create a discovery range and configure WS Man For more information on setting up and configuring ESXi 5 see the How to setup and configure ESXi 5 for use in OME whitepaper at DellTechCenter com Migrating IT Assistant to OpenManage Essentials Direct migration from IT Assistant to OpenManage Essentials version 1 2 is not supported However you can migrate IT Assistant to an earlier version of OpenManage Essentials and then upgrade to OpenManage Essentials version 1 2 For information about migrating IT Assistant to an earlier version of OpenManage Essentials see the appropriate De OpenManage Essentials User s Guide at dell com OpenManageManuals Related Links Installing OpenManage Essentials Installation Prerequisites and Minimum Requirements 23 24 3 Getting Started With OpenManage Essentials Logging On to OpenManage Essentials To lo
93. cal support Detailed information that may be useful when diagnosing problems Information related to operational events An indicator that something unexpected happened or an indication of some problem in the near future The software is still working as expected Typically related to configuration or network issues time outs retries and so on A problem resulting in the software being unable to perform some function 193 Severity Level Description Fatal A serious error indicating that the software may not be able to continue running Output Information that needs to be output in situations where the logging system is not initialized By default the minimum and maximum log message severity level are set to e LOG_LEVEL_MIN info e LOG_LEVEL_MAX output The default settings ensure that all messages with a severity of at least info and at most output are logged Troubleshooting Question What do need to do if all SNMP traps from an ESXi 5 host show up in OpenManage Essentials as unknown Answer You must change the hardware event source in the SNMP config on the ESXi 5 host from CIM to IPMI Run the following commands vicfg snmp pl username root password lt yourpassword gt server lt yourserver gt hwsrc sensors The output of the show command would display the following Current SNMP agent settings Enabled 1 UDP port 161 Communities public Notification targets lt my
94. categorize Warning Alerts Select to view all the warnings Select Continuous Updates to enable the user interface to update automatically when new alerts are received Alert Logs Fields Severity The alert severity Acknowledged Whether the alert has been acknowledged or not by the user Time The date and time the alert was generated Details The message contained in the alert Category The categorization of the alert Device The device which generated the alert Source The name of the alert source definition Group By Column To group by in All Alerts drag the All Alert column that you want to group by and drop it in Drag a column header and drop it here to group by that column For example In All Alerts if you want to group by severity select Severity and drag and drop it in the Drag a column header and drop it here to group by that column bar The alerts are displayed by severity 122 Alert Details Field Severity Acknowledged Device Time Category Description SNMP Enterprise OID SNMP Generic Trap OID SNMP Specific Trap OID Alert Log Settings The alert severity Whether the alert has been acknowledged or not by the user Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source See the
95. cation and different on every system For the highest level of security it is recommended that you use a domain service account that is specified during custom installation for SOL Server At runtime when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding the self signed certificate is regenerated Related Links Minimum Login Roles for Microsoft SOL Server Database Size Network Bandwidth and Scalability The following table provides information about the changes to the database size in an environment with 2000 devices based on alerts tasks and alert actions After tasks status polling OpenManage Server Administrator deployment tasks remote tasks and system update tasks against these alerts are executed After deleting all the alerts and sending 20000 alerts with 97 2 MB all the alert actions configured During the daily maintenance OpenManage Essentials compresses and optimizes the database OpenManage Essentials also downloads updates for managed servers These updates are saved in the local file system not in the database where OpenManage Essentials is installed The minimal network bandwidth required for OpenManage Essentials to work in a WAN environment is 40 Mbps NOTE For more information see the OpenManage Essentials Scalability and Performance technical white paper at DellTechCenter com OME Minimum Login Roles for Microsoft SQL Server The following
96. ce is selected only that device is displayed on the map To view all map locations that have been placed on the Map View e Right click the map and click Show All Map Locations e Move the mouser pointer over the Actions menu and click Show All Map Locations Related Links Using Map View Adding a Device to the Map K NOTE Only licensed Dell PowerEdge VRTX devices that are not already placed on the map can be added to the map K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to add a device to the map To add a device on the map 1 Perform one of the following Click Home Map View Click Manage Devices Map View 2 On the Map View Right click the map and click Add Licensed Device Move the mouser pointer over the Actions menu and click Add Licensed Device The Device Location Details dialog box is displayed 3 From the Devices list select the device you want to add 82 If required in the Description field type an appropriate description for the device If you want to add the device at a location different from where you right clicked on the map in the Address field type the address of the location For example Chicago NOTE Using the Address field to add a device on the map requires an Internet lookup through the map provider to resolve the provided address The device is added to the most appropriate location available from the Internet lookup If
97. ck Install All Critical Prerequisites to immediately begin installing all critical prerequisites without further interaction Install All Critical Prerequisites may require a reboot depending on the configuration and the prerequisites installation will resume automatically after restart Install each prerequisite individually by clicking the associated link with the required software E NOTE To configure remote database you do not require an SQL Express installation on the local system See Setting Up OpenManage Essentials Database on a Remote SOL Server If you are not configuring a remote database then install SOL Express by clicking the warning prerequisite link Selecting Install All Critical Prerequisites does not install SOL Express NOTE Installation of OpenManage Essentials on a local database using SOL Server 2008 2008 R2 or 2012 Express editions is supported only when an OpenManage Essentials specific instance named SOLEXPRESSOME is available 3 Click Install Essentials E NOTE If you are installing OpenManage Essentials for the first time a dialog box is displayed prompting you to select if you want to install OpenManage Essentials on a local or remote database If you choose to install OpenManage Essentials on a local database SOL Server 2012 Express is installed on the system If you choose to install OpenManage Essentials on a remote database the installation follows the Custom Setup Installation steps 4 In the
98. controllers in each server Storage Controller Information Identifies the storage controllers on the server and provides the controller name vendor controller type and controller state e Ready The storage controller is ready for use Degraded There is a potential problem with the controller Investigation is required Warranty Information See Viewing Warranty Reports for details on how to run the warranty report and the information it provides Filtering Report Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in the NIC Information report drag the System Type and System Name to the top of the report The view immediately changes to a nesting of information based on your preference In this example you can view nested data for NICs NIC IP Address MAC Address and NIC description 98 DL OPENMANAGE ESSENTIALS reports AAA Managed Systems Reports SFE NIC Information Fiter by all Devices Agent and Alert Summary Server Overview Drag a column header and drop it here to group by that column Server Components and Versions System Name Y System Type Y 1Pv4 Address Y 1Pv6 Address Y MAC Address Y NIC Description Y Asset Acquisition Information odon 10 35 0 174 10 35 0 174 Host NIC adapter Asset Support Information PE1950W2K8 SK1 PowerEdge 1950 10 36 0 60 00 2
99. ct field edit the contact information as required 2 3 Ifyou want to move the device to a new location in the Address field type the location name 4 5 Click Save Related Links Using Map View Removing a Map Location K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to remove a map location To remove a location on the map 1 Perform one of the following Click Home gt Map View Click Manage Devices Map View 2 On the Map View right click the location you want to remove and select Remove Location The Delete Location dialog box is displayed prompting for your confirmation 3 Click Yes Related Links Using Map View Exporting All Device Locations Exporting all device locations allows you to save the information about the devices and their latitude and longitude coordinates as a csv file If the address is known for a pin it is included in the Description field of the csv file Using this file you can import the device locations at any time 87 NOTE By default the latitude and longitude coordinates of each device is saved to the csv file even if the latitude and longitude coordinates were not provided previously To export all device locations currently placed on the map 1 On the Map View move the mouse pointer over the Actions menu and then click Export The Save As dialog box is displayed 2 Browse to the location where you want to save the csv file t
100. ctive and then click Next The default is always active In Summary review inputs and click Finish Configuring Alert Actions Alert actions occur on all alerts received by the OpenManage Essentials console The alert is received and processed by the OpenManage Essentials console whether or not OpenManage Essentials has discovered the device so long as OpenManage Essentials is listed in the device s SNMP trap forward destinations list To prevent this remove OpenManage Essentials from the SNMP trap forward destinations list on the device Setting Up E mail Notification You can create e mail notifications when an alert is received For example an e mail is sent if a critical temperature alert is received from a server To configure an e mail notification when an alert s is received 1 116 Select Manage Alerts Common Tasks New Alert Email Action In Name and Description provide e mail alert action name and description and then click Next In E mail Configuration do the following and then click Next a Provide e mail information for the To and From recipients and provide the substitution information Separate each recipient or distribution list with a semi colon b Customize the e mail message format with any of the following substitution parameters n Device ip Device IP m Message d Date t Time sev Severity st Service Tag e Enterprise OID sp Specific T
101. decimal characters In the format yxxx ydenotes alphanumeric characters and x denotes numbers Related Links Managing Server Power Options Device Capability Matrix Deploy Server Administrator Task Select this option to create tasks to deploy Server Administrator on selected servers Select the type Select from the target type from the following options e Windows e Linux Installer Path The location where the Server Administrator installer is available For Windows packages with dup msi and msp file extensions are available Msi packages enable Server Administrator installation and upgrades while dup and msp packages enable only Server Administrator upgrades For Linux packages with the tar gz file extensions are available For Linux the sign file is required for verification The sign file must reside in the same folder as the tar gz file Install Arguments Optional Provide arguments For example in Windows the parameters are as follows ADDLOCAL IWS Server Administrator web server only e ADDLOCAL SSA Server instrumentation only For example in Linux the parameters are as follows e w Server administrator web server only e d Server instrumentation only 165 See the De OpenManage Installation and Security User s Guide at support dell com manuals for a complete list of arguments Generate Trusted Key This option is available if you selected Linux Select thi
102. device 2 gt lt device N gt e PS gt Set RunDiscovery Range lt rangename gt e PS gt Set RunDiscovery GroupName lt rangeGroupName gt e PS gt Set RunDiscovery RangeList lt rangelist xml gt e PS gt Set RunInventory DeviceName lt device 1 gt lt device 2 gt lt device N gt e PS gt Set RunInventory Range lt rangename gt e PS gt Set RunInventory GroupName lt rangeGroupName gt e PS gt Set RunInventory RangeList lt rangelist xml gt e PS gt Set RunDiscoveryInventory DeviceName lt device 1 gt lt devic 2 gt lt device N gt e PS gt Set RunDiscoveryInventory Range lt rangename gt e PS gt Set RunDiscoveryInventory GroupName lt rangeGroupName gt e PS gt Set RunDiscoveryInventory RangeList lt rangelist xml gt e Set RunStatusPoll DeviceName lt device 1 gt lt device 2 gt lt device N gt e PS gt Set RunStatusPoll Range lt rangename gt e PS gt Set RunStatusPoll GroupName lt rangeGroupName gt e PS gt Set RunStatusPoll RangeList lt rangelist xml gt Examples e PS gt Set RunDiscovery Range 10 23 23 1 221 e PS gt Set RunInventory GroupName MyServers PS gt Set RunDiscoveryInventory RangeList Samples RangeList xml e PS gt Set RunStatusPoll DeviceName MyZen Removing a Device Description The Remove Device command allows you to remove devices from the device tree Command e PS gt Remove Device DeviceName lt device 1 gt
103. discovered using IPMI it is displayed under 00B Unclassified devices e Servers e Storage Devices Dell EMC Arrays EqualLogic arrays PowerVault MD Arrays Tape Devices e Unknown e VMware ESX servers Virtual machines Use the refresh button to update the device tree with the current data To update the device tree right click All Devices and select Refresh NOTE The device tree auto updates when changes are made Some changes to the tree may appear after a brief delay depending on the performance of the managed servers because the information propagates from the SOL database to the user interface 70 Nodes and Symbols Description Table 1 Nodes and Symbols Description Denotes that a device is critical and requires attention This information is rolled up to the parent device type For example if a server is in critical state and requires attention the same symbol is assigned to the parent device type Among server states critical state is given the highest priority That is in a group if different devices are in different states and if one device is in critical state then the state of the parent device type is set to critical Denotes that a device of this type is not discovered on the network or classified in the device tree Denotes that there is a deviation from the expected behavior but the device is still manageable Denotes that the device is working as expected Denotes either the device
104. dition of the OmeSiteAdministrators role See Using Security Roles and Permissions Availability of the following reports Asset Acquisition Information Asset Maintenance Information Asset Support Information and Licensing Information See Reports Reference Addition of a device group for Citrix XenServers and Dell PowerEdge C servers in the device tree See Device Summary Page Availability of storage and controller information in the device inventory for the following client systems Dell OptiPlex Dell Latitude and Dell Precision CLI support for discovery inventory status polling and removal of devices from the device tree See Running Discovery Inventory and Status Polling Tasks and Removing a Device CLI command for modifying and adding ranges to an existing Discovery Range Group See Editing a Discovery Range Group Availability of sample command line remote tasks for uninstalling OpenManage Server Administrator and applying a server configuration on multiple managed nodes See Command Line Display of a notification icon in the heading banner to indicate the availability of a newer version of OpenManage Essentials See OpenManage Essentials Heading Banner Support for enabling or disabling rebooting after system update for out of band DRAC system updates 13 e Support for re running system update and OpenManage Server Administrator QMSA deployment tasks e Support for Single Sign On SSO for iDRAC and
105. do is not supported for SUSE Linux Enterprise Server and ESX targets 6 Click Finish For information about the fields in the Create a Deployment Task wizard see Deploy Server Administrator Task Related Links Remote Tasks Remote Tasks Reference Remote Tasks Home Command Line Task All Tasks Device Capability Matrix 155 Supported Windows and Linux Packages Windows Packages Package Type Clean installation Major Version Upgrade 5 x Minor Version Upgrade 6 x to 6 x to 7 x to 6 y msi Supported Supported Supported Not supported Not supported Supported Not supported Supported Supported Linux Packages SUSE Linux Enterprise OM SrvAdmin Dell Web LX 6 5 0 2247 SLES10 x86_64_A01 6 tar gz Server 10 OM SrvAdmin Dell Web LX 6 5 0 2247 SLES10 x86_64_A01 6 tar gz sign SUSE Linux Enterprise OM SrvAdmin Dell Web LX 6 5 0 2247 5LES11 i386_A01 14 tar gz Server 11 OM SrvAdmin Dell Web LX 6 5 0 2247 SLES11 i386_A01 14 tar gz sign VMware ESX 4 OM SrvAdmin Dell Web LX 6 5 0 2247 ESX41 i1386_A01 tar gz OM SrvAdmin Dell Web LX 6 5 0 2247 ESX41 i386_A01 tar gz sign Red Hat Enterprise Linux5 OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL5 x86_64_A01 4 tar gz OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL5 x86_64_A01 4 tar gz sign Red Hat Enterprise Linux6 OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL6 x86_64_A01 5 tar gz OM SrvAdmin Dell Web LX 6 5 0 2247 RHEL6 x86_64_A01 5 tar gz sign Arguments Clean Installation Component
106. ds for WMI IPMI WS Man EMC and SSH protocols in the XML file Specify passwords in the command line arguments using the following commands e wmiPassword lt wmi password gt e ipmiPassword lt ipmi password gt e wsmanPassword lt wsman password gt e emcPassword lt emc password gt e sshPassword lt ssh password gt An example of the profile xml file is outlined below lt xml version 1 0 encoding utf 8 gt lt DiscoveryConfiguration gt lt NetMask gt 255 255 255 240 lt NetMask gt lt ICMPConfiguration gt lt Timeout gt 400 lt Timeout gt lt Retries gt 1 lt Retries gt lt ICMPConfiguration gt lt SNMPConfig Enable True gt lt GetCommunit y gt public lt GetCommunity gt lt SetCommunity gt lt SetCommunity gt lt Timeout gt 400 lt Timeout gt lt Retries gt 2 lt Retries gt lt SNMPConfig gt lt WMIConfig Enable False gt lt UserName gt Administrator lt UserName gt lt WMIConfig gt lt StoragePowerVaultConfig Enable False gt lt StoragePowerVaultConfig gt lt StorageEMCConfig Enable False gt lt UserName gt Administrator lt UserName gt lt Port gt 443 lt Port gt lt StorageEMCConfig gt lt WSManConfig Enable False gt 215 lt Userid gt lt Userid gt lt Timeout gt 2 lt Timeout gt lt Retries gt 4 lt Retries gt lt Port gt 623 lt Port gt lt SecureMode Enable False SkipNameCheck False TrustedSite False gt lt C
107. e Windows OMSA Uninstall Enable this use case to uninstall OMSA on a system running the Windows Server operating system Sample Linux OMSA Uninstall Enable this use case to uninstall OMSA on a system running the Linux operating system e Sample Server XML Configuration Enable this use case to apply a specific server configuration to multiple managed nodes For more information see Using the Sample Server XML Configuration Command Line Task e Sample Generic Command Remote Enable this use case to use tokens to receive the IP address or name of inventories systems K NOTE To use this command you must enter the local system credentials e Sample Generic Command Local Enable this use case to run a command or script on system with OpenManage Essentials E NOTE To use this command you must enter the local system credentials Sample IPMI Command Enable this use case to receive information about the power status of a server Sample Remote Command Enable this use case to view the system summary through Server Administrator e Sample RACADM Clear SEL Log Enable this use case to clear the SEL log of RAC e Sample RACADM Reset Enable this use case to reset the RAC 157 Using the Sample Server XML Configuration Command Line Task The following are the prerequisites for using the Sample Server XML Configuration command line task e Dell Lifecycle Controller 2 version 1 2 or la
108. e browser to 75 or less 27 From the various reports that are available you can select specific reports and set them to display on the Dashboard You can click on these reports to get more details For the list of available reports see Home Portal Reports For more information on the e Home portal see OpenManage Essentials Home Portal Reference e Device portal see Devices Reference e Discovery and inventory portal see Discovery And Inventory Reference e Reports portal see Reports Reference Displaying Additional Available Reports and Graphs Charts have drill down feature To view additional reports and graphs click the icon on the top right corner The following list of available reports and graphs is displayed e Alerts by Severity e Devices by Status e Discovered vs Inventoried Devices e Alerts e Asset Acquisition Information e Asset Maintenance Information e Asset Support Information e ESX Information e FRU Information e Hard Drive Information HyperV Information e License Information Memory Information e Modular Enclosure Information e NIC Information e PCI Device Information Server Components and Versions e Server Overview e Storage Controller Information e Task Status After selecting the desired report or graph dock the report or graph using the following control to the desired location GE 28 Drilling Down Charts and Reports for More Information To drill down f
109. e Dell devices discovered using WS Man with root CA certificate getting classified as Unknown Answer There may be a problem with the root certificate you are using to discover the WS Man target s For instructions to discover and inventory WS Man target s using a root CA certificate see Discovering and Inventorying Dell Devices Using WS Man Protocol With a Root Certificate Question What are SNMP authentication traps Answer An authentication trap is sent when an SNMP agent is hit with an enquiry that contains a community name it does not recognize The community names are case sensitive The traps are useful to find if someone is probing a system although its better nowadays to just sniff packets and find out the community name H you use multiple community names on the network and some management might overlap users may want to turn these off as they become false positives annoyances For more information see technet microsoft com en us library cc959663 aspx 189 When an SNMP agent receives a request that does not contain a valid community name or the host that is sending the message is not on the list of acceptable hosts the agent can send an authentication trap message to one or more trap destinations management systems The trap message indicates that the SNMP request failed authentication This is a default setting Question Why does OpenManage Essentials not support entering host names with underscore in the discov
110. e Displays if a newer version is available 150 16 Managing Remote Tasks About Remote Tasks With the Remote Tasks feature in OpenManage Essentials you can e Run commands on local and remote systems run batch files and executable files on the local systems and schedule local and remote tasks K NOTE The files must be located on the system with OpenManage Essentials installed and not on the remote system e Change power status for a system e Deploy OpenManage Server Administrator on systems e View the remote tasks e Make changes to any task by right clicking it NOTE If you stop a running task it may take 3 4 minutes for the task to stop gracefully and the updated task status to get reflected in the console E NOTE The Task Execution History reflects the remote tasks that you created or deleted only after a few seconds K NOTE When providing system credentials if the username has spaces or periods the username must be provided within quotation marks For example Iocalhost johnny marr or us domain tim verlaine Spaces and periods can be used in usernames for OpenMange System Administrator Tasks Generic Command Line Tasks local system OpenManage Systems Administrator Deployment Tasks System Updates In Band through OpenManage System Administrator also support spaces and periods Out of Band patching through RAC device or commands such as RACADM do not support space or period in the username Managi
111. e Map Settings The Map Settings dialog box allows you to enable or disable the Internet connection status notification and to provide a valid Bing key required by the Bing map provider To configure the map settings 1 Perform one of the following Click Home Map View Click Manage gt Devices Map View 2 On the Map View Right click anywhere on the map and then click Settings Move the mouse pointer over the Actions menu and click Settings The Map Settings dialog box is displayed 3 Select Update map view on any device or device group selection if you want the map to display only the pin or pins that correspond to the device or device group selected in the device tree 4 Select Show internet connection warning when unable to connect to the internet if you want to display a warning on the map if an Internet connection is not available 5 Inthe Bing Key field type a valid Bing key 6 Click Apply Related Links Using Map View General Navigation and Zooming To move the map click and drag the map in the desired direction or use the navigation arrows in the Navigation toolbar You can zoom in or zoom out of the map using any of the following methods e Double click a pin to zoom in to street level around that pin You can also zoom in to street level by Right clicking a pin and then clicking Zoom to Street Level 79 Moving the mouse pointer over the Actions menu and then clicking Zo
112. e command from the command prompt See the sample alert action under Application Launch alert action for more information Test Action Allows you to test the application launch K NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction E Mail Configuration You can configure Essentials so that you receive e mail each time the alert associations for your devices meet specific alert criteria For example you may want to receive an e mail message for all warning and critical alerts Use this window to specify the parameters for configuring the e mail alert action 127 To Specifies a valid e mail address served by the company s SMTP server of the person who is to receive the e mail Subject Specify the e mail subject using text or the available alert tokens Message Specify the e mail message using text or the available alert tokens Email Settings Select to provide the SMTP server name or IP address Test Action Allows you to test the e mail action K NOTE After sending the test e mail verify that the e mail was received successfully and has the expected content K NOTE Alert tokens are substituted at the time the alert action occurs They are not substituted for a test action NOTE Certain paging vendors support alphanumeric paging through e mail OpenManage Essentials supports paging through the e
113. e latest readme go to dell com OpenManageManuals In Dell OpenManage Install select Dell OpenManage Essentials and click Install The Dell OpenManage Essentials Prerequisites window displays the following requirement types Critical This error condition prevents the installation of a feature Warning This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation Information This informational condition does not affect the Typical installation of a feature 21 8 9 E NOTE If OpenManage Essentials version 1 1 is installed on the system on a local database using SOL Server 2008 Express edition and an OpenManage Essentials specific named instance SALEXPRESSOME is not available the SOL Server prerequisites displays a Critical icon To proceed with the installation you must install SOL Server Express 2012 SP1 with the SOLEXPRESSOME instance Data from the earlier version of SOL Server is migrated automatically Click Install Essentials In the install wizard for OpenManage Essentials click Next In the License Agreement page read the license agreement select accept the terms in the license agreement and then click Next If applicable provide the Package Server Port and the Task Manager Service Port If either the package server port or task manager service port is blocked during an upgrade provide a new port Click Next NOTE For information about
114. e manufacturer specified FRU s identification number FRU Part Number The industry specific number that differentiates the type of FRU License Information System Name Displays the unique name of the system that identifies it on the network Model Type Displays the model name of the system For example PowerEdge R710 107 Field License Description License Duration Entitlement ID Time Remaining Memory Information Field System Name Service Tag System Type Memory Device Name Displays the level of features enabled in the license Displays the duration of the license Displays the unique identifier for the license Displays the days remaining until the license expires Provide a name for this server power options task Unique identification number assigned to the system The system s model name For example PowerEdge R710 The device s named assigned by the manufacturer For example DIMMI_A Memory Device Size MB The size of the memory device in GB Memory Device Manufacturer The name of the device s manufacturer Memory Device Part Number The industry specific number assigned to the device Memory Device Serial Number The roll number assigned to the device by the Modular Enclosure Information Field Enclosure Model Type Slot Number Slot Name Slot Availability Firmware Version Enclosure Service Tag Enclosure Name Blade Model Type Blade Service Tag Blade Host Name
115. e updates to Server Administrator for systems supporting Linux operating systems Performance monitoring in Linux systems HTTP None In Out Contextual application launch PowerConnect console SNMP query management IPMI access through LAN TCP Optional remote SQL server access 443 Proprietary TCP None In Out EMC storage DRAC6 and iDRAC7 discovery and WSMAN inventory TCP 128 bit SSL In Out Contextual application launch Remote desktop to Windows terminal services 135 RPC TCP None In Out Event reception through CIM from Server Administrator for systems supporting Windows operating systems Remote software update transfer to Server Administrator for systems supporting Windows operating systems Remote Command Line for systems supporting Windows operating systems Proprietary 177 Port Protocol Port Maximum Directi Number Type Encryption on Level 6389 Proprietary TCP In out Enables communication between a host system through NaviCLI NaviSec CLI or Navisphere host agent and a Navisphere Array Agent on a Storage system 178 19 Troubleshooting OpenManage Essentials Troubleshooting Tool The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with OpenManage Essentials You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues This tool provides the following protoc
116. ection Actions Selecting or clicking an item displayed in the search bar results in the following default actions Discovery Range Group Displays the discovery range group summary 31 Exclude Range Displays the range summary Remote Tasks Selects a task in the task tree Related Links Search Bar Map View Home Portal E NOTE The Map View feature is available only if you have discovered any Dell PowerEdge VRTX devices with an Enterprise license using the WS Man protocol If the PowerEdge VRTX device with an Enterprise license is discovered using the SNMP protocol the Map View feature is not available In this case you must rediscover the PowerEdge VRTX device using the WS Man protocol The Map View home portal can be accessed by clicking the Map View link in the Home portal NOTE You can also access another implementation of the map Map View tab that is accessible through the Devices portal The following are the features of the Map View home portal e The Map View home portal is not integrated with the device tree e You can select a device group to display on the map by using the Filter by drop down box at the top of the map e Clicking a pin device on the Map View home portal opens the Devices portal that displays details about the device Any change to the devices or settings on the Map View home portal is synchronized with the Map View tab accessible through the Devices portal e Zoom level a
117. ecycle information Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC Inventory Time Time and date of inventory Select non compliant systems to select updates to apply and click Apply Selected Updates System Name System s domain name The requirement of this software update for the system Update Method Displays the update methods such as OpenManage Server Administrator and iDRAC 146 Package Name The name of the software update Related Links System Update System Update Task Provide a name for the software update task Select the system that you want to update The requirement of this software update for the system Displays the delivery methods such as OpenManage Server Administrator and iDRAC The software information The type of software update The installed version number A green arrow indicates an upgrade Available Version The available version number The name of the software update Select this option if you want to run the task when you click Finish After update if required reboot the device Select to reboot after the software update task is complete Set Schedule Select to schedule a task at a required date and time Click the icon to set date and time Skip Signature and Hash Check Select this option to skip the signature and hash check on the system update package Enter Credentials for the task execution Enable Sudo Select this option to upd
118. elected Updates A window is displayed to schedule updates K NOTE Chassis and blades are not associated for updates They are treated as individual components and you must manually select them K NOTE Chassis blade server BIOS and iDRAC version interdependency management is not available Provide a task name Review the selected updates Set the task schedule to Run Now or set a specific date and time om em em If you do not want to apply the changes immediately clear After update if required reboot the device Changes are not activated until the next time you reboot 9 Ifyou want to skip the signature and hash check on the system update package select Skip Signature and Hash Check 10 Enter the operating system administrative or iDRAC credentials for the managed server Examples In a Windows domain environment enter lt Domain Administrator gt and password In a Windows workgroup environment enter lt LocalHost Administrator gt and the password In a Linux environment enter root and password If you want to apply system updates using sudo select Enable Sudo and update the SSH port number NOTE Before you apply system updates using sudo create a new user account edit the sudoers file using the visudo command and add the following For target systems running a 32 bit operating systems Cmnd Alias OMEUPDATE bin tar opt dell srvadmin bin omexec tmp LinuxPreInstallPackage runbada tmp Linu
119. ell TechCenter Support Help About Administrator Ria Devices Device Search Discovery and Inventory Alerts System Update Remote Tasks Common Tasks A Add Discovery Range Add Discovery Range Group Add Exclude Range Discovery Schedule Inventory Schedule Status Schedule D e All Ranges 5 107 O 10 35 0 127 8 10 35 0 131 10 35 0 171 8 10 35 155 239 8 10 36 0 203 Figure 2 Discovery and Inventory Portal Discovery Portal al Discovery Portal Discovery and Inventory Portal Last Discovery and Inventory Last Discovery Details Discovery Last Run at 5 29 2012 5 00 02 PM Discovery Range Devices Discovered o Last Inventory Details Inventory Last Run at 5 29 2012 5 00 02 PM Inventory Range Task Status Filter by a Devices in Range 179 200 5 M inventoried Task Name Discovery of 10 194 168 Scheduled Discovery of 10 35 0 Scheduled Scheduled Inventory Scheduled Status Poll Discovery of 10 35 155 147 Scheduled Discovery of 10 35 0 127 Scheduled Discovery of 10 36 0 203 Scheduled Discovery of 10 35 0 198 Scheduled Task State Y Completed Running Running Complete Complete Complete Complete Complete Complete Start Time Y 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM End T
120. en all the pins placed for those groups are displayed on the map NOTE Hiding a device group in the device tree does not hide the corresponding pins on the map For example hiding the Modular Systems group in the device tree does not hide pins on the map that represent devices in the Modular Systems group 80 NOTE Clicking a pin on the Map View home portal opens the Devices portal that displays details about the device Related Links Using Map View Health and Connection Status The health and connection status of a device can also be displayed on the map To overlay the pin with the health or connection status of the device move the mouse pointer over the Overlays menu at the top right of the map and click Health or Connectivity The health or connection status is indicated by the color and the icon displayed within the pin The following table provides information about the health status and pin overlay SS PE ll SR The following table provides information about the connection status and pin overlay En ETE Related Links Using Map View Multiple Devices at the Same Location It is possible for two or more licensed devices to be placed at an identical location These devices are displayed as a multi pin group on the map If the devices are in a very close proximity on the map and the map is zoomed out the pins are displayed together as a multi pin group To view the count and the name of the devices in a multi pin
121. ensed PowerEdge VRTX devices on an interactive geographic map Licensed PowerEdge VRTX devices are represented as pins on the map The health and connectivity status can be viewed for all licensed PowerEdge VRTX devices ata glance You can access Map View from the Home Portal or Manage Devices portal page The Overlays menu at the top right of the map allows you to overlay the health and connectivity status of the device on the pin The Actions menu atthe top right ofthe map allows you to perform various functions on the map The following is the list of available actions Show All Map Locations Save Current View as Home View Import Licensed Devices Allows importing licensed PowerEdge VRTX devices Remove All Map Locations Allows removing all map locations Export Allows exporting all map locations to a csv file Settings Opens the Map Settings dialog box Edit Location Details Opens the Edit Location Details dialog box that displays the device name address and contact information Remove Location Allows removal of the selected device from the map Zoom to Street Level Allows zooming to the street level on the currently NOTE This option is displayed only when a device is see locaton selected on the map K NOTE The Edit Location Details Remove Location and Zoom to Street Level options in the Actions menu are device specific These options must be used after selecting a device on the map The Search for address box a
122. entials for target s User Name The RACADM task requires IPMI credentials Provide IPMI credentials to run the task Password Provide the password Related Links Command Line Task Managing Command Line Task Using the Sample Server XML Configuration Command Line Task 173 174 18 Managing Security Settings Using Security Roles and Permissions OpenManage Essentials provides security through role based access control RBAC authentication and encryption RBAC manages security by determining the operations run by persons in particular roles Each user is assigned one or more roles and each role is assigned one or more user privileges that are permitted to users in that role With RBAC security administration corresponds closely to an organization s structure OpenManage Essentials roles and associated permissions are as follows e OmeUsers have limited access and privileges and can perform read only operations in OpenManage Essentials They can log in to the console run discovery and inventory tasks view settings and acknowledge events The Windows Users group is a member of this group e OmeAdnministrators have full access to all the operations within OpenManage Essentials Windows Administrators group is member of this group e OmeSiteAdministrators have full access to all the operations within OpenManage Essentials with the following privileges and restrictions Can only create custom device groups under A
123. er these alerts are not deleted from the database until the purge limits are reached Viewing Alert Logs To view alert logs click Manage Alerts Alert Logs Understanding the Alert Types The following alert log types are displayed Table 2 Alert Types Normal Alerts An event from a server or a device that describes the successful operation of a unit such as a power supply turning on or a sensor reading returning to normal Warning Alerts An event that is not necessarily significant but may indicate a possible future problem such as crossing a warning threshold Unknown Alerts An event has occurred but there is insufficient information to classify it Information Alerts Provides information only Critical Alerts A significant event that indicates actual or imminent loss of data or loss of function such as crossing a failure threshold or a hardware failure 113 Viewing Internal Alerts Before viewing internal alerts ensure that you enable internal health alerts in the Alert Settings of the Preferences tab See Alert Settings To view internal alerts click Manage Alerts Alert Logs All Internal Alerts All Internal Alerts is a reference to the internal alerts that OpenManage Essentials generates such as health status system up or down and so on Viewing Alert Categories To view alert categories click Manage Alerts Alert Categories The predefined alert categories are listed i
124. er Options Select All Select to filter per line item Select options devices or Dell servers Select to filter based on options devices or Dell servers Filter options Create filter with these options Is equal to Select to create the same as logic Is not equal to Select to create the different fromlogic Is Less than Select to find a value that is less than the value you provide Is less than or equal to Select to find a value that is less than or equal to the value you provide Is greater than or equal to Select to find a value that is greater than or equal to the value you provide Is greater than Select to find a value that is greater than the value you provide Health Status options 57 Unknown Normal Warning Critical Connection Status options e On e Off Add Discovery Range Add Discovery Range Group 1 Click Manage Discovery and Inventory gt Common Tasks 2 Click either Add Discovery Range or Add Discovery Range Group For more information see Configuring a Discovery and Inventory Task 3 Provide information for the following protocols for discovery inventory or both Discovery Configuration ICMP Configuration SNMP Configuration WMI Configuration Storage Configuration WS Man Configuration SSH Configuration IPMI Configuration Discovery Range Action Summary Discovery Configuration A discovery range is a
125. erating system installed on the server processors and memory 97 Server Components and Versions Identifies BIOS driver and firmware versions on all discovered and inventoried servers Asset Acquisition Information Provides acquisition information about the devices Asset Maintenance Information Provides the maintenance information about the devices Asset Support Information Asset Support Information Information Provides the support information about the devices the Provides the support information about the devices information about the devices Hard Drive Information Identifies serial number revision manufacturer and bus type for hard drives ESX Information Identifies ESX and ESXi virtual machine hosts and associated virtual machines HyperV Information Identifies the HyperV virtual machine hosts and associated virtual machines FRU Information Provides details on replaceable server components License Information Provides the licensing information for the device Memory Information Provides details on DIMMs and identifies the slot a particular DIMM occupies within a server Modular Enclosure Information Provides information about the enclosure type firmware version enclosure Service Tag and so on NIC Information Identifies the NIC model IP address MAC address manufacturer and part and serial numbers for NICs PCI Device Information Identifies model manufacturer and slot for PCI and PCle
126. ertificateFile gt Certificate crt lt CertificateFile gt lt SecureMode gt lt WSManConfig gt lt IPMIConfig Enable False gt lt UserName gt lt UserName gt lt KGkey gt lt KGkey gt lt Timeout gt 5 lt Timeout gt lt Retries gt 2 lt Retries gt lt IPMIConfig gt lt SSHConfig Enabled True gt lt UserName gt Administrator lt UserName gt lt Timeout gt 5 lt Timeout gt lt Retries gt 2 lt Retries gt lt Port gt 400 lt Port gt lt SSHConfig gt lt DiscoveryConfiguration gt NOTE If you discovered iDRAC using WS Man and if you are using secure mode where a certificate file is required to be on the local system specify the entire path to the certificate file For example c 192 168 1 5 cer Specifying IPs Ranges or Host names Using XML or CSV Files You must specify ranges during discovery inventory and status tasks A range in this instance is defined either as an individual IP address a host name or an actual range of IPs such as 192 168 7 1 50 or 10 35 0 Add ranges IPs or host names either to an xml or csv based input file and then read the file by specifying it on the command line using the RangeList or RangeListCSvV argument A sample XML file RangeList xml and CSV file RangeList csv are included in the samples folder at C Program Files x86 Dell SysMgt Essentials Tools CLI Samples To create multiple input files edit and rename either the xml or csv file NO
127. erver fails e Login credentials have expired e Database is moved Installing Repository Manager 1 In Dell OpenManagelnstall select Dell Repository Manager and then click Install In Dell Repository Manager InstallShield Wizard click Next In License Agreement select accept the terms in the license agreement and click Next P fo N In Customer Information do the following and click Next a Provide user name and organization information b Select either Anyone who uses this computer all users to make this application available to everyone or Only for me Windows User to retain access 5 In Destination Folder use the default location or click Change to specify another location and then click Next 20 6 7 8 In Setup Type do any of the following and then click Next Select Complete to install all the Repository Manager features Select Custom to choose program features you want to install In Ready to Install the Program click Install After the installation is complete click Finish Uninstalling OpenManage Essentials NOTE Before uninstalling OpenManage Essentials you must uninstall Dell OpenManage Essentials MIB Import Utility and Dell SupportAssist if installed Click Start Control Panel Programs and Features In Uninstall or change a program select Dell OpenManage Essentials and click Uninstall Inthe message Are you sure you want to uninstall OpenManage Essential
128. ervers with issues and the resolutions are displayed For more information see Issues and Resolutions Use Case Scenarios System Update Use Case Scenarios The table below provides use case scenarios about how system updates occur based on different protocols and the update modes Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings Inventory Inventory SNMP SNMP OpenManage Server Server All components are updated Administrator using OpenManage Server 7 Administrator SNMP SNMP iDRAC 137 Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings NOTE When an iDRAC IP is discovered using SNMP iDRAC software inventory is not retrieved and all components are updated are using Server Administrator irrespective of the preferred system update mode selected Inventory Inventory SNMP OpenManage Server Server All components are updated Administrator using OpenManage Server Administrator WMI WMI SNMP iDRAC Server All components are updated using Server Administrator because the protocol used for iDRAC discovery and inventory was SNMP MI MI SNMP WS MAN OpenManage Server Server All components are updated Administrator using OpenManage Ser
129. ery wizard Answer Per RFC 952 underscores are not valid in DNS names A name net host gateway or domain name is a text string up to 24 characters drawn from the alphabet A Z digits 0 9 minus sign and period Periods are only allowed when they serve to delimit components of domain style names For more information see ietf org rfc rfc952 txt and zytrax com books dns apa names html Question What is On demand Answer On demand is an operation where a managed system is checked for status health by OpenManage Essentials when an SNMP trap is received There are no settings to be changed to enable the on demand feature However the IP address of the management system must be available in the trap destination of SNMP service An SNMP trap is received from the managed system when there is an issue or failure of a server component These traps can be viewed under the alert logs Question am unable to see alerts from an EqualLogic member under the EqualLogic server How should discover the EqualLogic storage array Answer EqualLogic arrays must be discovered using the SNMP version 2 protocol In the OpenManage Essentials Discovery Range Configuration wizard select SNMP Configuration and provide an appropriate community string You must also include the IP addresses of the EqualLogic group and all members in the discovery range Inventory Question What troubleshooting can do if an inventory task fails to create or run
130. es 45 ESX ESXi or Hyper V host and guest virtual machines Classification Capability to classify the devices by type For example servers network switches storage and so on Hardware Inventory Capability to obtain detailed hardware inventory of the device Monitoring or Health Capability to obtain health status and connection status of the device Traps alerts or PETs Capability to receive SNMP traps from the device Application Launch Provides a right click action menu item on the discovered device to launch 1x1 console or application e OpenManage Server Administrator CLI Capability to run OpenManage Server Administrator supported commands on the remote discovered servers e Deploy OpenManage Server Administrator Capability to deploy OpenManage Server Administrator to the remote discovered servers e Server Updates Capability to deploy BIOS firmware and driver updates to the remote discovered servers e RACADM CLI Capability to run RACADM tool supported commands on the remote discovered devices e IPMI CLI Capability to run IPMITool supported commands on the remote discovered devices e Warranty Requires internet connection support dell com to view warranty information Using the Discovery and Inventory Portal To access the discovery and inventory portal click Manage Discovery and Inventory DLL OPENMANAGE ESSENTIALS CE onae Reports Preferences Logs Tutorials Extensions D
131. es Select to include all the devices that are managed in OpenManage Essentials Clients Select to include client devices such as desktops portables and workstations HA Clusters Select to include High Availability server clusters KVM Select to include keyboard video mouse devices Microsoft Virtualization Servers Select to include Microsoft virtualization servers Modular Systems Select to include modular systems Network Devices Select to include network devices OOB Unclassified Devices Select to include out of band Unclassified Devices like Lifecycle controller enabled devices Power Devices Select to include PDUs and UPS Printers Select to include printers RAC Select to include devices with remote access controllers Servers Select to include Dell servers 93 Storage Devices Select to include storage devices VMware ESX Servers Select to include VMware ESX servers Summary Group Configuration View and edit selections Map View Devices Tab Interface The following are the items displayed in the Map View and their descriptions Internet connection warning Indicates if the system is not connected to the Internet K NOTE The Internet connection warning is displayed only if the Show internet connection warning when unable to connect to the internet option is selected in Map Settings Overlays menu Enables you to overlay the health or connection status of the device on the pin The options availab
132. ess is UU intensive you can optimize the process by making it a parallel operation where threads running in parallel known as multi threading send requests and handle responses to several devices simultaneously The more threads that run in parallel each communicating to a different device the faster is the discovery barring overall high network congestion or latency The discovery process by default allows a maximum of 32 threads to run in parallel or concurrently at any one time for discovery To control the number of parallel threads executing move the discovery throttle control either left or right When set at the maximum 32 parallel threads are allowed to run If the throttle is at 50 only 16 threads are allowed to run at any one time As the discovery service is optimized for parallel threading operations the system can utilize more system resources even at the same throttle setting It is recommended that you monitor the system resources so that a satisfactory trade off is made between discovery speed versus system resources available for OpenManage Essentials Lowering or increasing the throttle depends on the system it is running on and the available resources Note that the discovery service may take up to several minutes to adjust to a new throttle setting 52 NOTE For minimal discovery times on medium to large size networks several hundred to several thousand devices it is recommended that you install OpenManage Essenti
133. evice Y Details Y Category Y Source Y Q 5 29 2012 5 03 38 PM 10 35 155 239 System is down 10 35 155 239 System Events omeAlertSystemDown O 5 29 2012 5 01 09 PM 10 35 0 171 o 5 29 2012 3 07 02 PM Unknown Normal Y Warning O critical 0 Normal critical System is down 10 35 0 240 System Events omeAlertSystemDown System is down System Events omeAlertSystemDown 5 29 2012 3 06 56 PM 10 35 0 240 System is up 10 35 0 240 System Events omeAlertSystemUp O 5 29 2012 3 00 50 PM 10 35 0 171 System is down 10 35 0 171 System Events omeAlertSystemDown Discovered vs Inventoried Devices Filter by ai Devices in Range 179 Discovered E inventoried Task Status Task Name Y Discovery of 10 194 168 Scheduled Discovery of 10 35 0 Scheduled Scheduled Inventory Task State Y Running Running Complete Completed Y E 7 a 8 a 1 00 Start Time Y 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM 5 29 2012 5 00 02 PM End Time 5 29 2012 5 06 29 PM Scheduled Status Poll Je 100 5 29 2012 5 00 02 PM 5 29 2012 5 04 50 PM eg 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 18 PM Je 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 10 PM Jee 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM eg 100 5 29 2012 5 00 02 PM 5 29 2012 5 01 04 PM Complete Discovery of 10 35 155 147 Scheduled Complete Discovery of 10 35 0 127 Scheduled Complete Discovery of 10 36 0 203 Scheduled Complete
134. for the exported report R i4 1 Dell TechCenter Support Help About Administrator 99 100 Re ports Reference From Reports you can view the following Agent and Alert Summary Server Overview Server Components and Versions Asset Acquisition Information Asset Maintenance Information Asset Support Information Hard Drive Information ESX Information HyperV Information FRU Information License Information Memory Information Modular Enclosure Information NIC Information PCI Device Information Storage Controller Information Warranty Information 10 You can also filter the information based on a device or group by clicking Filter by and then selecting the device or group Related Links Agent and Alert Summary Server Overview Server Components and Versions Asset Acquisition Information Asset Maintenance Information Asset Support Information Hard Drive Information ESX Information HyperV Information Field Replaceable Unit FRU Information License Information Memory Information Modular Enclosure Information NIC Information PCI Device Information Storage Controllers Information 101 Warranty Information Agent and Alert Summary The Agent and Alert Summary displays the following Agent Summary Alerts per Device e Top Alert Generators Agent Summary Number of systems using specific server administrator agent Agent Details Displays the name
135. g All Map Locations ENEE 86 Editing a Map Location did idad 87 Removing Map Re 87 IAN A 87 8 Devices EE 89 Viewing INVENTON i cia aie Naan ad ae add 89 Vil A ea 90 Viewing Hardware Re E 90 Hardware Log Detallado orina iria idad sica oo desired 90 Alert Filters Viewing Non Compliant Systems ENEE 91 Non Compliant sd aa 91 Device Death ugereest A AA 92 TEE 92 Creating Device Crd UP ii ii iii 93 Device Group Conftourapon EE 93 DO la 93 Summary Group Configuration EE 94 Map View Devices Tab Interface AEN 94 Devices atthislocatiOn cad eiii aji podido 95 Map EE 95 9 Viewing Inventory Reporter 97 Choosing Predefined Reports Predetined RO OT S a aid Filtering vele d AE caidas dida dida cidcid sanvaesedveaventcatstivuavesveevdeuceve EXportind Rep ii id ida 10 Rep rts Referente tundra dilata 101 Agent and Alert SOS Zoe Seege gege Eegeregie 102 Agent SUMMA ida 102 AS da 102 UO EC EC 102 SODOM daa 102 Server Components and Versions ENEE 103 Asset Acquisition Information 103 Asset Maintenance Information EE 104 Asset Support Informatica a a 105 A O 106 ESX Information cian ai deucseveuseeeetcacccuudaveuiuevserscvdcbcuvestssvectccbdcrveubesede ulcavdervenseseudbeues 106 Hyper inforna O EE 107 Field Replaceable Unit FRU Information 107 License InfOrmation e 2 sceacd rani idk ho eta ned ida ib Memory O A A leek tena Modular Enclosure Information EE A PCI Device lt Storage Controllers Informat
136. g on to OpenManage Essentials K NOTE Before you launch OpenManage Essentials ensure that Javascript is enabled on your web browser e From the management station desktop click the Essentials icon e From the management station desktop click Start All Programs Dell OpenManage Applications Essentials Essentials e From a local or remote system launch a supported browser In the address field type any of the following https lt Fully Qualified Domain Name FQDN gt https lt IP address host name or Fully Qualified Domain Name FQDN gt lt Port Number gt web default aspx https lt IP address gt lt Port Number gt K NOTE FQDN is required to show a valid certificate The certificate shows an error if an IP address or local host is used The console launch port number default port number 2607 is required to launch OpenManage Essentials from a browser on a remote system While installing OpenManage Essentials if you changed the port using the Custom Install option use the selected console launch port in the preceding URL The First Time Setup page is displayed NOTE You can log on to OpenManage Essentials as a different user at any time by using the Sign in as Different User option For more information see Logging On As a Different User Related Links Using the OpenManage Essentials Home Portal Configuring OpenManage Essentials If you are logging on to OpenManage
137. geListCSV lt RangeList csv gt Examples e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml Range 10 35 0 124 e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml RangeList Samples RangeList xml e PS gt Add DiscoveryRang Profile Samples DiscoveryProfile xml RangeListCSV Samples RangeList csv 217 Removing a Discovery Range Description The Remove DiscoveryRange command allows you to remove a discovery range Enter the ranges either using an xml file or by specifying the range For more information about the RangeList xml file see Specifying IPs Ranges or Host Names Using XML or CSV Files Commands e PS gt Remove DiscoveryRange Range lt range gt e PS gt Remove DiscoveryRange RangeList lt rangelist xml gt Examples e PS gt Remove DiscoveryRange Range 10 35 0 1 10 120 1 2 e PS gt Remove DiscoveryRange RangeList Samples RangeList xml Creating a Discovery Range Group Description The Add DiscoveryRangeGroup command allows you to create a discovery range group A discovery range group can either contain a range of IPs individual IPs or host names under it This enables you to modify protocols settings for the group and all the ranges it contains You can maintain different sets of protocols for different types of devices in your network With ranges not in a group you have to edit each range individually to change the protocols which
138. group move the mouse pointer over the multi pin group Double click or right click a multi pin group and then select Details to open the Devices at this location window that lists the devices available at the location On the Devices at this location window you can e Double click a device to display only that device on the map e Right click a device to view standard options for the devices such as Referesh Inventory Application Launch and so on and other map specific options such as Edit Location Details and so on E NOTE Only licensed devices can be placed on the map Device groups cannot be placed on the map Related Links 81 Using Map View Setting a Home View If you typically manage devices in a certain geographic region you can set that region as your home view Each OpenManage Essentials user can save a different view of the map as their home view By default the home view is displayed when you open Map View or when you select the Go to Home View option 1 Perform one of the following Click Home Map View Click Manage Devices Map View 2 On the Map View navigate and zoom until the current view is as desired 3 Perform one of the following Right click on the map and then click Save Current View as Home View Move the mouse pointer over the Actions menu and then click Save Current View as Home View Related Links Using Map View Viewing All Map Locations If a single devi
139. he alert date range criteria used when matching alerts The alert time range criteria used when matching alerts The alert days criteria used when matching alerts If enabled specifies the minimum time in seconds between two of the same alerts from the same device OpenManage Essentials has many alert categories and sources that are predefined and pre populated for Dell management agents Alert categories are organizational levels of the Alert Categories tree Alert sources specify the low level details of each alert To monitor the alert categories and sources apply an alert action association to the alert source or to its parent category This page provides a list of categories and the alerts sources within that category Use this page to configure alerts based on categories 131 Alert Categories Options Field Brocade Switch Compellent Dell Advanced Infrastructure Management Environmental EqualLogic Storage FC Switch Force10 Switch General Redundancy HyperV Server iDRAC Juniper Switch Keyboard Video Mouse KVM Memory Network Other Physical Disk Power Power Center Printers Processor Removable Flash Media Security Storage Enclosure Storage Peripheral Storage Software 132 Select this category to include alerts for Brocade Switch Select this category to include alerts for Compellent storage devices Select this category to include alerts for Advanced Infrastructure Manage
140. he search bar matching or similar item are displayed in the drop down list Related Links Search Items Search Drop Down List 30 Selection Actions Search Items You can search for the following using the search bar e Devices e Device groups e Discovery ranges e Discovery range groups e Exclude ranges e Portals e Wizards e Remote tasks e Preferences and settings When a range task device and so on is changed or created in the console it is added to the searchable items within 20 seconds Related Links Search Bar Search Drop Down List The search bar displays a list as you type text in the search box The items that contain the characters that you type are populated in the search drop down list Each item in the drop down list includes two icons and the name of the item The first icon indicates the item category such as Device Launch Wizard and so on The second icon indicates the state of the item such as Normal Critical or Warning Immediately after the two icons the name of the item is displayed Moving the mouse pointer over an item in the drop down list displays a tool tip The information displayed in the tool tip varies based on the item For example moving the mouse pointer over a device displays the following Name Type Health Status Power Status IP Address Service Tag and MAC Address Selecting an item displayed in the tool tip performs the default action Related Links Search Bar Sel
141. he search pin to display a tool tip that includes the address of the location e You can add or move a licensed PowerEdge VRTX device at the search pin location Related Links Using Map View Adding a Device Using the Search Pin E NOTE Only licensed Dell PowerEdge VRTX devices that are not already placed on the map can be added to the map 85 K NOTE Only OpenManage Essentials Administrators and Power Users are permitted to add a device to the map 1 Perform one of the following Click Home Map View Click Manage Devices Map View 2 Type the address or airport code for example New York or JFK in the search bar and either press lt Enter gt or click the arrow icon If the map provider is able to resolve the address or airport code a search pin is displayed at the location on the map 3 Right click the search pin and click Add Licensed Device Here The Device Location Details dialog box is displayed From the Devices list selectthe device you want to add Click Save Related Links Using Map View Adding a Device to the Map Moving a Device Location Using the Search Pin E NOTE Only OpenManage Essentials Administrators and Power Users are permitted to add a device to the map To move a device location 1 Perform one of the following Click Home gt Map View Click Manage Devices Map View 2 Select the pin for a licensed PowerEdge VRTX device on the map 3 Type the address
142. he system A unique identifier that provides the service lifecycle information Displays the update methods such as OpenManage Server Administrator and iDRAC Time and date of discovery Time and date of inventory Select non compliant systems to select updates to apply and click Apply Selected Updates Field System Name Importance Update Method Component Type Installed Version Upgrade Downgrade Available Version Package Name Related Links System s domain name The requirement of this software update for the system Displays the update methods such as OpenManage Server Administrator and iDRAC The software information The type of software update The installed version number A green arrow indicates and upgrade The available version number The name of the software update 91 System Update Device Search The search options available are e Run an existing query e Create a new query e Delete a query Run Existing Query Select this option and then select a query from the drop down list Delete Query Select to delete a query after you complete the following action Select the Run Existing Query option then from the drop down list select the query that you want to delete Create New Query Select this option to create a query and then enter aname for the query in the adjoining field Query logic Select from the query logic options to create multiple query options Select
143. he system is connected to the Internet If the system connects to the Internet through a proxy server verify if the proxy settings are configured in the Preferences Console Settings page Also the Internet search provider may reject the address search request if you are attempting to import too many devices at a time If this occurs wait for some time and try importing again 6 Click Import The Open dialog box is displayed 7 Select the location where the updated csv file is located and click Open The Import Summary dialog box is displayed 8 Click Ok E NOTE Any errors that may occur during the import process are displayed in Logs UI Logs Related Links Using Map View Template for Importing Devices Template for Importing Devices The template for importing licensed PowerEdge VRTX devices is a csv file that you can use to provide details about devices that you want to import to the map The following are the fields available in the template The name of a licensed PowerEdge VRTX device This field is already populated with the currently discovered licensed PowerEdge VRTX devices that are not already placed on the map The latitude coordinate of the device location 84 The longitude coordinate of the device location Address The address of the device location If both latitude and longitude coordinates are specified the address need not be specified Description Optional Any information that yo
144. he type of authentication and provide the authentication details Remote database Complete the prerequisites For more information see Setting Up OpenManage Essentials Database on a Remote SOL Server After the prerequisites are complete click Browse and select the remote system and then provide the authentication details You can also set up the OpenManage Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in Database Server E NOTE If you select the Custom install option and do not enter any credentials the installation is considered as a typical installation and sysadmin rights are required NOTE If you have multiple database instances running on a selected database server you can specify the required database instance name to configure the Essentials database with it For example using local Mylnstance you are configuring Essentials database on a local server and Mylnstance named database instance 4 Verify the installation settings in the Ready to Install the Program page and the click Install 19 Considerations When Installing OpenManage Essentials on a Domain Controller When installing OpenManage Essentials on a domain controller e You must install Microsoft SOL Server manually e If SQL Server is installed locally the SOL Server service must be configured to run using a domain user account K NOTE The SQL Server service wi
145. iDRAC Allows you to update only the BIOS firmware and applications K NOTE You can set one of the update modes as the default mode but the actual update mode depends on the protocol used and the components that are being updated For more information see System Update Use Case Scenarios Systems information pie chart format The pie chart lists the systems status compared with the existing catalog file The systems listed are as follows Compliant Systems Non Compliant Systems Non Inventoried Systems Issues and Resolutions Compliant Systems Systems with software that is up to date when compared with versions available in the software updates active catalog Click compliant systems portion to view more information in the Compliant Systems tab Non Compliant Systems Systems with software that requires updates when compared with versions available in the software updates active catalog Click the non compliant systems portion to view more information in the Non Compliant Systems tab Non Inventoried Systems Discovered systems pending inventory when compared with available software in the active catalog Click non inventoried portion to view more information in the Non Inventoried Systems tab 145 Compliant Systems The Compliant Systems tab provides this information Non Compliant Systems The Non Compliant Systems tab provides this information Service Tag A unique identifier that provides the service lif
146. ice group from the drop down list K NOTE You can click Test URL to verify if the URL specified is active 4 Click Ok The custom URL is created Related Links Managing Devices Custom URL Settings Launching the Custom URL 1 Click Manage Devices and select the device from the tree 2 Right click the device and select Application Launch 3 Click the URL name to access the site Related Links Custom URL Settings Configuring Warranty Email Notifications You can configure OpenManage Essentials to send a warranty notification of your devices at periodic intervals through email For information about the options you can configure see Warranty Notification Settings To configure Warranty Email Notifications 1 Click Preferences Warranty Notification Settings The Warranty Notification Settings page is displayed 2 Under Warranty Email Notifications select Enable Warranty Email Notifications 3 Inthe To field type the email addresses of the recipients E NOTE Multiple email addresses must be separated by using a semicolon A Inthe From field type the email address from which the warranty notification email is to be sent K NOTE Only one email address must be provided in the From field 5 To set the criteria for the devices to be included in the warranty notification email in the All Devices with x Days or less of warranty field select the number of days 75 6 To set the frequency at which you
147. ime 5 29 2012 5 06 29 PM 5 29 2012 5 04 50 PM 5 29 2012 5 01 18 PM 5 29 2012 5 01 10 PM 5 29 2012 5 01 04 PM 5 29 2012 5 01 04 PM 1 Details from the last discovery and inventory task run 2 Details of previously discovered and inventoried devices 3 Details of tasks and their status Protocol Support Matrix for Discovery The following table provides information about the supported protocols for discovering devices The recommended protocol is indicated by the text in ta ics 46 Device Operating Simple Network Management Protocol SNMP DRAC6 or Supported Supported DRAC7 Supported with OpenManage Server Administrator OMSA installed Citrix XenServer Supported with OMSA installed Supported with OMSA installed Supported with OMSA installed PowerEdge Supported N A M1000e CMC PowerEdge VRTX Supported Supported CMC Clients Supported with minimum discovery information no health information Web Services Management WS Man Supported with or without OMSA installed Protocols Secure Shell SSH Windows Management Instrumentation Supported with OMSA installed no health Intelligent Platform Management Interface IPMI Supported Not supported Supported information without OMSA We a Supported with OMSA installed no health information without OMSA Not supported Not supported Supported Not supported oF COIN CEN CA 47
148. ines machines machines Processors 2 cores total Database SQL Express Database Location Local a If you are not using SQL Express limit the maximum memory to 2 GB less than the total system memory and disable SQL analysis and report services b Install the remote database on a system that supports an 8 core processor and an 8 GB RAM K NOTE If Dell SupportAssist is installed along with OpenManage Essentials you require 2 GB RAM and 2 cores in addition to the minimum requirements described in the above table If you are using SQL Server Standard or Enterprise Editions the maximum SQL Server memory must be configured within SQL Server to prevent it from using the entire system memory It is recommended that you use a maximum of 4 GB for a 6 GB RAM 15 Minimum Requirements Particulars Minimum Requirement Operating systems Microsoft Windows Server 2008 SP2 Standard Edition x86 and x64 Windows Server 2008 SP2 Enterprise Edition x86 and x64 Windows Server 2008 R2 SP1 Standard Edition Windows Server 2008 R2 SP1 Enterprise Edition Windows Server 2012 Standard Edition Windows Server 2012 Datacenter Edition Web browser e Microsoft Internet Explorer 8 9 and 10 e Mozilla Firefox 22 and 23 e Google Chrome 27 and 28 Microsoft Visual ep 2010 pe 10 0 Downloading OpenManage Essentials To download OpenManage Essentials go to support dell com or the Dell TechCenter website Terms and Conditions for Using Relat
149. ing of behaviors that are marked with a severity of Warning Critical Enable or disable logging of behaviors that are marked with a severity of Critical Export Export the user interface log to file CSV HTML TXT and XML supported Severity The severity of the recorded deviation in user interface behavior Start Time The time at which this behavior occurred 205 Application Logs Severity The severity of the recorded deviation in application s behavior Time The time at which this behavior occurred Message Information on the behavior 206 24 Extensions The Extensions page provides a list of links to partner products This page provides information about the product detects if the product is installed and allows you to launch the product if it is installed NOTE You may require ActiveX to detect some extensions To enable ActiveX see Console Settings in the Preferences page Displays the link if the product is installed Additional Information Click the icon to see more information about the product 207 208 25 Right Click Actions The following tables lists all the right click actions that are available in OpenManage Essentials NOTE The right click options displayed in OpenManage Essentials are dependent on your access privilege You must have administrator access to see all the options Schedule View Create New Task Displays the following options e Server Power Options
150. install wizard for OpenManage Essentials click Next 5 Inthe License Agreement page read the license agreement select accept the terms in the license agreement and then click Next 6 In Setup type select either Typical or Custom installation If you selected Typical click Next K NOTE If the default ports assigned to OpenManage Essentials services are either blocked or used by another application a message is displayed prompting you to either unblock the ports or select Custom installation where you can specify another port Verify the installation settings in the Ready to Install the Program page and the click Install If you selected Custom in Custom Setup click Next and follow the instructions in Custom Setup Installation 7 After the installation is complete click Finish Custom Setup Installation 1 In Custom Setup click Change to change the installation location and then click Next 2 In custom settings for port numbers if required change default values for Network Monitoring Service port number Task Manager Service port number Package Server Port and Console Launch port and then click Next 3 In Database Server do any of the following and then click Next Local database If you have many SQL server versions available on the management system and you want to select an SOL server on which you want to set up the OpenManage Essentials database then select the SQL server from the Database Server list t
151. ion Warranty All el le 11 Viewing Warranty Reports Extending Warranty SE a dia TZ Whe UNG a ti 113 Viewing Alerts and Alert Categories 113 Viewing A ai 113 Understanding the Alert pesima diia 113 Viewing O A a Viewing Alert A Viewing Alert Source Details Viewing Previously Configured Alert Actions 114 Viewing Application Launch Alert Action 114 Viewing E Mail Alert Action 115 Viewing Alert Ignore Acticin dd die Seid 115 Viewing Alert Trap Forward Acpon EE 115 Handling Alentsic o dd ath al iba is Flagging an Alert Creating and Editing a New View Configuring Ae A OU Setting Up E mail Nottfteaton EE Ignoring ROT CEET Running CU a a did Forwarding Als e ld ii Forwarding Alerts Use Case Scenarios Working With Sample Alert Action Use Cases Use Cases in Alert Actis dada Configuring Alert Log Settmgs ENEE Renaming Alert Categories and Alert Sources TS Alerts Referent aa 121 A CE Ee SE 121 Predefined Alert View Plters NEEN 122 Alert Logs Fields iii dl Alert Detail Sica Alert Log SENOS a A dd diia Alert VieW Eltere ten eeh An tege dd ds ito Alert Filter Name IER AGknowled g ements iii A aia Summary Alert View Filter a Alert Actions A a ds Name and DescriptiON viii sec cecseceecsedsecdecucescedcadcaessevendeaveatealeaidetcdevecveetdcusey dvateseaicdcneese Severity Association a eege Ae idilio id AA ia Application Launch Configuration E Mail Configuration ii Aid Lrap kFo
152. ion about systems management instrumentation agents Name Resolution Specify how the device names are resolved If you are managing a cluster use the NetBIOS name resolution to discern each independent system If you are not managing a cluster a DNS name resolution is recommended e DNS Select to resolve names using the Domain Naming Service NetBIOS Select to resolve names using system names Related Links Discovery Schedule Inventory Schedule Use Inventory Polling to specify the default inventory settings for OpenManage Essentials OpenManage Essentials collects inventory information such as software and firmware versions as well as device related information about memory processor power supply Peripheral Component Interconnect PCI cards and embedded devices and storage Related Links Inventory Schedule Settings Inventory Schedule Settings Enable Inventory Select to schedule inventory Configure Global Inventory Polling Interval Set the frequency of the inventory in weekly or daily intervals NOTE OpenManage Essentials performs inventory only on devices that have already been discovered 66 Every Week On Specify the day or days of the week that you want to schedule the inventory and the time that you want it to begin Every lt n gt Days lt n gt Hours interval Specify the intervals between inventory cycles The maximum discovery interval is 365 days and 23 hours Inventory Pol
153. ional Database Management Systems The relational database management system RDBMS used for installing OpenManage Essentials is Microsoft SOL server SOL server has configuration settings separate from the OpenManage Essentials database The server has logins SQL or Windows that may or may not have access to the OpenManage Essentials database When OpenManage Essentials is installed Internet security is modified by adding registry entries to the ZoneMaps for HKLM and HKCU This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site A self signed certificate is created and this certificate is installed in the root Certificate Authorities CA and My certificates To prevent certificate errors remote clients must either install OpenManage Essentials certificate in both CA and Root Certificate Stores or have a custom certificate published to client systems by the domain administrator For a typical installation of OpenManage Essentials Use the local instance of SOL Server that has all supported components e The RDBMS is altered to support both SOL and Windows authentication e An SQL Server login user is generated for OpenManage Essentials services This login is added as a RDBMS SQL login with the dbcreator role and given the db_owner role over the ITAssist and OMEssentials databases NOTE The password for the typical install auto generated SOL Server login account is controlled by the appli
154. is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task to target Select the severs to which you want to assign this task Enable All Select to override the device capability and allow all the available devices for selection as task targets Schedule and Credentials Set schedule Select from these options e Activate Schedule Select this option to activate a schedule for the task 172 Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter Remote Access Controller cred
155. is option adjusts the date and time values of scheduled items when daylight savings begins or ends Displays the time zone and UTC offset of the server s time zone Daylight Savings Status Displays the current daylight savings time status of the server s time zone and offset of daylight savings time It also displays whether the server s time zone is observing daylight savings or is in standard time zone time Proxy Settings used for System Update and Warranty Use Proxy Settings Enable the use of proxy settings for internet access for System Update and Warranty Proxy Server Address or Name The IP address or server name of the proxy server Check the browser s proxy LAN settings or ask your network administrator if unsure Proxy Port Number The port number to access the proxy server Check the browser s proxy LAN settings or ask your network administrator if unsure Test Connection Click to test connection to the internet with the proxy credentials Email Settings Port Check Use Default to use the default port number or manually add the port number Use SSL Enable this check box to use SSL 200 Alert Settings CI info SSCS Enable Internal Health Alerts Click the check box to enable internal health alerts When enabled OpenManage Essentials generates internal alerts when the global health status of the device changes Custom URL Settings DEES Related Links Creating a Custom URL Launching the Custo
156. is received to a ping request before the execution of the command an error is written to the log file Task Target Select a query Select a query from the drop down list To create a new query click New Select server s for this task to target Select the severs to which you want to assign this task Enable All Select to override the device capability and allow all the available devices for selection as task targets Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should begin No End Date To continuously run this task based on the selected frequency For example if you selected Hourly then this task continuously runs every hour from the start time End By To stop the task at the specified date and time Enter Remote Access Controller credentials for t
157. istrators Role K NOTE Only OmeAdministrators are allowed to remove users from the OmeSiteAdministrators role To remove users from the OmeSiteAdministrators role 1 Click Preferences Device Group Permissions The Device Group Permissions portal is displayed 2 Perform one of the following In the Common Tasks pane click Edit Members of OmeAdministrators In the Manage Device Group Permissions pane right click OmeAdministrators and click Edit Members of OmeAdministrators The Edit Members of OmeAdministrators dialog box is displayed Clear the check box beside the user who you want to remove from the OmeSiteAdministrators role Click OK The user is removed from the OmeSiteAdministrators tree view in the Manage Device Group Permissions pane Related Links Device Group Permissions 197 198 22 Preferences Reference In the Preferences page you can configure the OpenManage Essentials console You can set the SMTP and proxy server information adjust session timeout database maintenance schedules restart services create custom URL menu items enable or disable internal alerts observe daylight savings time and enable or disable the ActiveX features NOTE After modifying the console settings click Apply to save the changes Navigating to another portion of the console without clicking Apply resets the settings to the previously saved preferences Related Links Console Settings Email Settings Aler
158. ives you maximum control over driver and firmware revisions in your environment because you select them individually from either the SUU media or online source using the Dell Repository Manager You can install Repository Manager a separate tool from the OpenManage Essentials installation package Selecting an Update Catalog Source 1 From OpenManage Essentials click Manage System Update Select a Catalog Source 2 In Select a Catalog Source select an option and click Import now 136 Viewing Comparison Results Viewing Compliant Servers To view compliant servers 1 Click Manage System Update 2 In System Update select the Compliant Systems tab Viewing Non Compliant Servers To view non compliant servers 1 Click Manage System Update 2 In System Update select the Non Compliant Systems tab The servers with drivers and firmware versions that are different from the catalog are displayed Viewing Non Inventoried Servers To view non inventoried servers 1 Click Manage System Update 2 In System Update select the Non Inventoried Systems tab The servers that are not inventoried are displayed K NOTE CMC firmware updates CMC active controller only are also displayed in these results Viewing Servers With Issues and Resolutions To view servers with issues and resolutions 1 Click Manage System Update 2 In System Update select the Issues and Resolutions For Updates tab The s
159. k Server Certificates Sites 3 Click Create Domain Certificate and enter the required information E NOTE All systems display a certificate error until the domain administrator has published the certificate to the clients Configuring IIS Services To use a custom SSL certificate you must configure IIS Services on the system where OpenManage Essentials is installed 1 Open Internet Information Services IIS Manager by clicking Start All Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the lt server name gt Sites 3 Right click DellSystemEssentials and select Edit Bindings 4 In Site Bindings select the https binding and click Edit 5 In Edit Site Binding from the SSL certificate drop down list select your custom SSL certificate and click OK 176 Supported Protocols and Ports in OpenManage Essentials Supported Protocols and Ports on Management Stations Level eC SMTP Optional e mail alert action 162 SNMP mooo Event reception through SNMP HTTP In Out Web GUI downloading packages to Dell Lifecycle Controller 1279 Proprietary TCP None up Scheduling tasks 1433 Proprietary TCP PRA In Out Optional remote SQL server access 2607 HTTPS 128 bit SSL Web GUI Supported Protocols and Ports on Managed Nodes Port Protocol Port Maximum Directi Number Type Encryption on Level TCP 128 bit In Out Contextual application launch SSH client Remote softwar
160. le Related Links Managing Devices Single Sign On If iDRAC or CMC devices are configured for Single Sign On and you are logged on to OpenManage Essentials as a domain user you can use open the iDRAC or CMC console through the Application Launch option or the agent link For information on configuring iDRAC or CMC for Single Sign On see the e Configuring CMC For Single Sign On Or Smart Card Login section in the Dell Chassis Management Controller User s Guide at dell com support manuals e Configuring DRAC7 for Single Sign On or Smart Card Login section in the ntegrated Dell Remote Access Controller 7 User s Guide at dell com support manuals e Integrating DRAC7 With Microsoft Active Directorywhite paper at DellTechCenter com e DRACE6 Integrated Dell Remote Access Controller 6 Security white paper at DellTechCenter com 14 Creating a Custom URL K NOTE Custom URL cannot be assigned to parent device groups that create a child sub group in the device tree at the time of discovery Examples of parent device groups are HA Clusters Microsoft Virtualization Servers PowerEdge M1000e PowerEdge VRTX or VMware ESX Servers To assign a custom URL to a device in these parent device groups add the device to a custom device group and then assign a custom URL 1 Click Preferences Custom URL Settings 2 e Click the icon The Custom URL Launch screen is displayed 3 Type the name URL description and select the dev
161. le are e Health e Connectivity A tick mark is displayed beside the option that is selected Actions menu Enables you to select a list of actions that can be performed The available actions are Show All Map Locations Go to Home View Save Current View as Home View Add Licensed Device Import Licensed Devices Remove All Map Locations Export Settings Edit Location Details Remove Location Zoom to Street Level K NOTE The Zoom to Street Level option is displayed only when a device is selected on the map 94 NOTE The Edit Location Details Remove Location and Zoom to Street Level options in the Actions menu are device specific These options must be used after selecting a device on the map Navigation toolbar Enables you to move the map zoom in or zoom out and select a map service provider The options available map providers are e MapQuest Provider Free Bing Road Provider Licensed Bing Satellite Provider Licensed Displays the current zoom level of the map in meters or kilometers Devices at this location The Device at this location window is displayed when you double click or right click a multi pin group and then select Details The following are the fields displayed in the Devices at this location window Health Status Displays the health status of the device The status options are Normal Warning Critical and Unknown Connection Status Displays the connection status of the device The connecti
162. ler to complete the upgrade E NOTE After upgrading to OpenManage Essentials version 1 2 with SOL Server 2012 the SOLEXPRESSOME instance is created and data from OpenManage Essentials version 1 0 1 or 1 1 is migrated to OpenManage Essentials Version 1 2 Tasks Question What troubleshooting can do if a software update task or remote task fails to create or run Answer Ensure that the DSM Essentials Task Manager service is running in Windows services Question How do use command line features while deploying OpenManage Server Administrator Answer Unattended installation provides the following features e A set of optional command line settings to customize an unattended installation e Customization parameters to designate specific software features for installation Optional Command Line Settings The table below shows the optional settings available for the msiexec exe MSI installer Type the optional settings on the command line after msiexec exe with a space between each setting NOTE See support microsoft com for full details about all the command line switches for the Windows Installer Tool Table 3 Command Line Settings for MSI Installer i lt Package Product Code gt This command installs or configures a product fi SysMgmt msi Installs the Server Administrator software i SysMgmt msi qn This command carries out a fresh installation of version 6 1 x lt Package Product Code gt This command uninstalls
163. lerts Use this window to perform the following tasks e Create new alert action associations ignore exclude filters and alert view associations e View summary information for alert action associations ignore exclude associations and alert view filters e Edit delete rename and copy alert action associations ignore exclude associations and alert view filters Severity This page provides a list of alert severity Name of the item applicable only for ignore action and view filter Enabled Select to enable the alert action applicable only for ignore action ES Critical Select to include critical alerts Acknowledgement Limit alerts based on the acknowledge flag Associations alerts by whether they have been acknowledged or not This option is disabled by default Match only acknowledged alerts Select to track acknowledged alerts only Match only unacknowledged alerts Select to track unacknowledged alerts only Summary Alert View Filter The view filter summary screen is shown on the final page of the alert view filter wizard or when clicking on the view summary right click option in the tree The name of the alert action The alert action type App Launch Email Ignore Trap and Forward 124 Associated Device Groups The alert source device group criteria used when matching alerts Associated Devices The alert source device criteria used when matching alerts Associated Date Range The
164. lerts related statuses Select this category to include alerts for UPS Virtual Disk Select this category to include alerts for virtual disks VMware ESX Server Select this category to include alerts for VMware ESX servers Alert Source Each Alert Category contains alert sources Click an alert category to view alert sources Expand a category to view the list of alert sources and select an alert source The name of the new alert source for example myFanAlert Type The protocol information Catalog Provides the catalog information Severity Specifies the severity assigned to the alert that is triggered if the alert source generates the specified SNMP trap Format string Provides the message string that appears in the Alert Logs if the alert source generates an alert of sufficient severity to trigger the alert You can use formatting commands to specify parts of the message string For SNMP the valid formatting commands are n system name d date t time s severity e enterprise object identifier OID sp specific trap OID g generic trap OID 1 varbind values SNMP Enterprise OID Provides the enterprise OID SNMP OID prefix of the management information base MIB file that defines the event source that you want to monitor SNMP Generic Trap OID Provides the generic trap ID of the SNMP trap that you want to monitor from the desired event source See the Dell OpenManage Server Administrator SN
165. lick Request a certificate The Request a Certificate page is displayed Click advanced certificate request The Advanced Certificate Request page is displayed Click Submit a certificate request by using a base 64 encoded CMC or PKCS 10 file or submit a renewal request by using a base 64 encoded PKCS 7 file Using a text editor open the certificate signing request csr or txt file you saved in step 2 d Copy the contents from the certificate signing request file and paste it in the Saved Request field In the Certificate Template list select Web Server and click Submit gt The Certificate Issued page is displayed Click Base 64 encoded and then click Download certificate When prompted save the certnew cer file Open the web console of the target device DRAC or CMC Click Network and then click SSL The SSL Main Menu page is displayed Select Upload Server Certificate Based on Generated CSR and click Next The Certificate Upload page is displayed 15 Click Browse select the certnew cer file you saved in step 11 and then click Apply 16 Install the RootCA signed certificate newcert cer as Trusted Root Certificate Authorities in the OpenManage Essentials management server K NOTE Ensure that the certificate file you want to install is a Base64 encoded certificate file issued by root CA a Right click the certnew cer file and click Install Certificate The Certificate Import Wizard is displayed b Click Ne
166. ling Speed Set the amount of resources available for accelerating the inventory poll speed The faster you set the inventory poll speed the more resources are required but less time is required to perform the inventory After changing the speed OpenManage Essentials may take several minutes to adjust to the new speed Related Links Inventory Schedule Status Schedule Use this window to specify the default status polling settings for OpenManage Essentials Status polling performs a health and power check for all discovered devices For example this poll determines if discovered devices are healthy or powered down Related Links Status Configuration Settings Status Configuration Settings IN CT Enable OnDemand Poll Select to query the global status of the device when an alertis received from the device K NOTE If a large number of alerts are received multiple OnDemand polls are queued up and it may affect the system performance In this scenario it is recommended to turn off OnDemand poll and enable the regular status poll interval to retrieve the health status of managed devices If OnDemand poll is disabled the device status only updates on the normal status poll Enable Status Polling Select to schedule device status polling Device Status Interval Set frequency of the device status poll in intervals of days hours and minutes The status polling does not begin until the previous polling has completed Day
167. ll Devices in the device tree They can create remote or system update tasks on the custom device groups only after the custom device groups are assigned to them by the OmeAdministrators Cannot edit custom device groups Can delete custom device groups Can create remote and system update tasks on only the device groups assigned to them by the OmeAdministrators Can only run and delete remote and system update tasks that they have created Cannot edit remote tasks including activating or deactivating the task schedule Cannot clone remote or system update tasks Can delete tasks they have created Can delete devices Cannot edit or target device queries Cannot edit or access the Device Group Permissions portal Cannot create remote and system update tasks based on a device query NOTE Any changes made to the role or device group permissions of a user are effective only after the user logs out and logs in again e OmePowerUsers have the same privileges as OmeAdministraors except that they cannot edit preferences Microsoft Windows Authentication For supported Windows operating systems OpenManage Essentials authentication is based on the operating system s user authentication system using Windows NT LAN Manager NTLM modules to authenticate For the network this 175 underlying authentication system allows you to incorporate OpenManage Essentials security in an overall security scheme Assigning User Privileges
168. ll not start if you are using the default NETWORK SERVICE or LOCAL SYSTEM accounts After OpenManage Essentials is installed on a domain controller e By default the Domain Admins group is added as a member of the OmeAdministrators and OmePowerUsers roles e Local Windows user groups are not included in the OpenManage Essentials roles OmeAdministrators OmePowerUsers or OmeUsers privileges can be granted to users or user groups by adding them to the OpenManage Essentials Windows groups OmeSiteAdministrators privileges can be granted by OmeAdministrators through the Device Group Permissions portal Setting Up OpenManage Essentials Database on a Remote SQL Server You can configure OpenManage Essentials to use an SQL Server present on a remote system Before setting up the OpenManage Essentials database on the remote system check for the following prerequisites e Network communication between the OpenManage Essentials system and the remote system is functioning e SQL connection works between the OpenManage Essentials system and the remote system for the specific database instance You can use the Microsoft SQL Server Express 2012 Management Studio tool to verify the connection On the remote database server enable TCP IP protocol and if you are using SOL Authentication enable mixed mode on the remote SOL Server You can retargetthe database for the following e SQL credentials to the SOL Server fails e Windows credentials to the SOL S
169. lowing information Common Tasks Alert Log Settings New Alert View Filter New Alert Application Launch Action New Alert Email Action New Alert Ignore Action New Alert Trap Forward Action Alert Logs Alert View Filters Al Alerts All Internal Alerts Critical Alerts Normal Alerts Unknown Alerts Warning Alerts Alert Actions Application Launch E mail Ignore Trap Forwarding Alert Categories Alert Logs You can view alerts from Alerts Logs The Alert Logs allow you to view all alerts filtered by the active view filter The criteria for matching the alerts in the view filter include Alert severity See Severity Alert category or source See Category and Sources Association Alert device or device group source See Device Association Alert date time or day of week See Date and Time Range Alert acknowledged flag See Acknowledgement Related Links Configuring Alert Log Settings Configuring Alert Actions 121 Setting Up E mail Notification Creating a Custom Script Alert Logs Fields Alert Log Settings Severity Predefined Alert View Filters The following table lists the predefined alert view filters All Alerts Select to view all the alerts Critical Alerts Select to view all the systems that are critical Normal Alerts Select to view normal alerts Unknown Alerts Select to view alerts that OpenManage Essentials cannot
170. ly OpenManage Essentials Administrators and Power Users are permitted to import licensed devices NOTE You can only import a maximum of up to 500 devices at a time You can bulk import licensed devices on the map through a csv file An Export Template function is available which creates a csv file that is already populated with the names of the licensed PowerEdge VRTX devices that are currently discovered 83 To import licensed devices 1 Perform one of the following Click Home Map View Click Manage Devices Map View 2 On the Map View Right click the map and click Import Licensed Devices Move the mouse pointer over the Actions menu and click Import Licensed Devices The Import Licensed Devices dialog box is displayed 3 Click Export Template to download a csv template that you can use for importing licensed PowerEdge VRTX devices K NOTE For more information about the template see Template for Importing Devices The Save As dialog box is displayed 4 Browse to the location where you want to save the csv file type an appropriate file name and click Save 5 Open the csv file and perform one of the following In the Latitude and Longitude columns type the latitude and longitude coordinates for each device Inthe Address column type the address for each device For example 1 dell way round rock TX E NOTE Before you import devices using the address ensure that t
171. m URL Warranty Notification Settings The following table provides information about the fields displayed in the Preferences Warranty Notification Settings page Warranty Email Notifications Enable Warranty Email Notifications Enables or disables the sending of warranty e mail notifications The e mail addresses of the recipients of the warranty notification e mail Each e mail address must be a valid e mail address Multiple e mail addresses must be separated using a semicolon The e mail address from which the warranty notification e mail is to be sent Only one e mail address must be provided The e mail address must be a valid e mail address All Devices with x days or less of warranty Determines which devices to include in the warranty notification e mail Devices with warranty less than or equal to the specified days are included in the warranty notification e mail 201 Send email every x days The duration between successive warranty e mail notifications An update to this field takes effect only after the next warranty e mail notification is sent Include Devices with Expired Warranties Specifies if devices with expired warranty 0 days or no warranty information should be included in the warranty e mail notification Next Email Will Send On The date and time at which the next warranty notification e mail is to be sent You can configure this field to set when the next warranty notification e mail is to
172. mail option Trap Forwarding Simple Network Management Protocol SNMP traps are generated in response to changes in the status of sensors and other monitored parameters on a managed device In order to correctly forward these traps you must configure an SNMP trap destination defined either by IP address or host name For information about forwarding SNMPv1 and SNMP v2 traps in both the original format and OMEssentials format see Forwarding Alerts Use Case Scenarios For example you may want to use trap forwarding if you are in a multi tiered enterprise environment using OpenManage Essentials to create associations and forward traps to the enterprise manager If the trap is being processed locally and then forwarded to the destination or it is just forwarded to the destination Use this window to specify the parameters for configuring trap forwarding Destination Provide the IP address or host name for the system that is hosting the enterprise management application Community Provide the SNMP community to which the destination IP address or host name belongs Forward Trap in Original Format Click this check box to forward the trap in the same format received by OpenManage Essentials Test Action Forwards a test trap to the specified destination using the specified community string Category and Sources Association OpenManage Essentials has many alert categories and sources that are predefined and prepopulated for Dell manage
173. ment Select this category to include alerts for temperature fan enclosure fan speed thermal and cooling Select this category to include alerts for EqualLogic storage Select this category to include alerts for Fibre Channel switches Select this category to include alerts for Dell Force10 switches Select this category to include alerts for General Redundancy Select this category to include alerts for HyperV Server Select this category to include alerts for iDRAC Select this category to include alerts for Juniper switches Select this category to include alerts for KVMs Select this category to include alerts for memory Select this category to include alerts related to network Select this category to include alerts for other devices Select this category to include alerts for PDUs Select this category to include alerts for physical disks Select this category to include alerts for power Select this category to include alerts for power center Select this category to include alerts for printers Select this category to include alerts for processor Select this category to include alerts for removable flash media Select this category to include alerts for security Select this category to include alerts for storage enclosures Select this category to include alerts for storage peripherals Select this category to include alerts for storage software Unknown Select this category to include unknown a
174. ment agents Select any of the predefined alert categories or sources to associate it with the alert action or filter For more information and the complete list of categories and alert sources see Alert Categories 128 Device Association You can select predefined groups device types custom groups specific devices or a device query Device association currently only covers predefined groups For custom groups create a custom group using the New Custom Group Wizard The custom group shows up in the tree To use device query select a query from the list Click New to create a new device query to search and assign the devices to the alert action Click Edit to change the query logic Select groups or devices from the tree you can use the query option to create a specific criteria for the selection Device Query Options All Devices Select to include all the Devices that is managed in OpenManage Essentials Clients Select to include client devices such as desktops portables and workstations HA Clusters Select to include High Availability server clusters KVM Select to include keyboard video mouse devices Microsoft Virtualization Servers Select to include Microsoft Virtualization Servers Modular Systems Select to include Modular Systems Network Devices Select to include Network Devices Lifecycle controller enabled devices 129 Date and Time Range Limit Date Range Specifies a specific date range to match alert
175. n alphabetical order Viewing Alert Source Details To view an alert category in the alert categories list expand an alert category and then select an alert source K NOTE You cannot create a new event source For example expand Environmental alert category and then select the alertCoolingDeviceFailure alert source Alert Source Values and Descriptions for alertCoolingDeviceFailure e CTI CEST A Severity Critical If this alert is received then the system is in critical state and immediate action is required CCT CONS AU SNMP Enterprise OID 1 3 6 1 4 1 674 10892 1 4 Viewing Previously Configured Alert Actions Viewing Application Launch Alert Action To view the application launch alert action 1 Select Manage Alerts Alert Actions 2 In Alert Actions select Application Launch 114 Viewing E Mail Alert Action To view the e mail alert action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Email Viewing Alert Ignore Action To view the alert ignore action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Ignore Viewing Alert Trap Forward Action To view the alert trap forward action 1 2 Select Manage Alerts Alert Actions In Alert Actions select Trap Forwarding Handling Alerts Flagging an Alert After you have completed action on an alert flag the alert as acknowledged Acknowledging an alert indicates i
176. nManage Essentials Preferences Console Settings page For Bing map provider Verify if you configured the proxy server settings in Internet Explorer e Try to provide a variation of the address you provided You can try providing a complete address Abbreviations such as state country airport code may have an unexpected result Question Why cannot use one map provider on the Home portal and another on the Devices portal Answer The Map View available through the Home portal and the Devices portal are synchronized Changes to the Settings or device locations on the Map View are affected on both the portals Question How can enhance the Map View experience Answer Improving the network bandwidth accelerates the loading ofthe map A more powerful graphic card enables faster zooming and panning capability When using the MapQuest provider the map is rendered better if OpenManage Essentials is launched on the management server 183 184 20 Frequently Asked Questions Installation Question How do install OpenManage Essentials using a remote SOL database named instance Answer To connect remotely the SOL Server with named instances requires a running SQL Server Browser service Question Will OpenManage Essentials support Microsoft SOL Server Evaluation edition Answer No SOL Server Evaluation edition is not supported Question What are the minimum login roles for SOL Server Answer See Minimum Login Role
177. nd the visible portion of the Map View home portal are not synchronized with the Map View tab accessible through the Devices portal Es NOTE For information about using the features available in Map View see Using Map View Related Links Using the OpenManage Essentials Home Portal Map View Home Portal Interface Viewing the User Information To view the user information such as the OpenManage Essentials roles associated with the current user 1 Move the mouse pointer over the user name in the heading banner 2 Inthe menu that is displayed click User Info The User Information for lt user name gt dialog box with the user information is displayed Related Links OpenManage Essentials Heading Banner Logging On As a Different User NOTE The Sign in as Different User option is not displayed on Google Chrome and Mozilla Firefox browsers To log on as a different user when using Chrome or Firefox close and reopen the browser provide the new user credentials when prompted and click OK 32 NOTE When using the Sign in as Different User option in Internet Explorer you may be prompted to provide the credentials multiple times To log on to OpenManage Essentials as a different user 1 Move the mouse pointer over the user name in the heading banner 2 Inthe menu that is displayed click Sign in as Different User The Windows Security dialog box is displayed prompting for the user name and password 3 Type the User name
178. nformation When only server in band is discovered DRAC iDRAC is not discovered the Connection Status displays the connection status of the server The RAC Connection Status is set to Off Inventory information for devices View hardware logs for servers Filtering capabilities of the grid The grouping bar Filter icon options Sorting by clicking on the column Re ordering the columns K NOTE None of these are saved if the console is closed and restarted Related Links Viewing Devices Viewing Device Inventory Creating a New Group Adding Devices to an Existing Group Hiding a Group Using Map View Viewing Inventory To view inventory from All Devices traverse to the device and click the device 89 The device details and the alerts link are displayed Viewing Alerts To view alerts from the inventory details page click Alerts Alert Details Severity Alert severity based on Normal Critical Warning and Unknown Acknowledged Flagged status for an alert Time Time at which the alert was generated in date and time format Device IP address of the device Details Lists the alert information For example System is down lt IP Address of the device gt Category Lists the alert category type for example System Events Viewing Hardware Logs You can view hardware logs for servers To view hardware logs from the inventory details page click Hardware Logs Hardware Log
179. nformation about the issues that are displayed in the Issues and Resolutions for Updates tab PowerEdge VRTX was inventoried using either SNMP or Perform discovery and inventory of PowerEdge VRTX IPMI using WS Man iDRAC was inventoried using either SNMP or IPMI Perform discovery and inventory of iDRAC using WS Man iDRAC does not meet the minimum version requirements Minimum supported iDRAC version for modular servers is 2 20 and for monolithic servers is 1 4 Manually install the required iDRAC versions to proceed iDRAC does not have the required license iDRAC requires license to perform system updates which can be obtained using Dell License Manager The server does not have Server Administrator installed Deploy Server Administrator on this server Discover and on it or is discovered using SSH This issue occurs if run inventory using either SNMP or WMI protocol e A Windows based server without Server Administrator is discovered using WMI A Linux based server with or without Server Administrator is discovered using SSH 141 142 15 System Update Reference You can access the following e System Update page Summary Compliance Report System Update Tasks Tasks Execution History Compliant Systems Non Compliant Systems Non Inventoried Systems All System Update Tasks Issues and resolutions for updates e Catalog Section Related Links Select a Catalog Source View Active Catalog Updati
180. ng these pre installed actions it is recommended to clone the example to a new action specific to your needs Make sure to enable and test the new action during this process Name and Description The name of the alert action Description The description of the e mail action 125 Enabled Select to activate the alert action Severity Association iin psoas O CN ETT Application Launch Configuration Use this window to configure the application that you want to launch and to test the launch NOTE Alert actions are run when a matching alert is received so the alert application launch action is a script or batch file that does not require user interaction Executable Name Specifies the fully qualified path name and file name of the executable file that launches the application program Arguments Specifies or edits any required or desired command line parameters to be used in launching the application program You can use the following variable substitutions to specify information in the Arguments field n system name ip IP address m message d date t time sev severity st Service Tag e enterprise OID sp specific trap ID g generic trap ID cn alert category name sn alert source name pkn package name at asset tag Executable file If you have an executable file for example createTroubleTicket exe to create a trouble ticket with parameters arg1 arg2
181. ng Command Line Task You can create custom command line tasks to run CLI commands on local and remote systems and run batch files and executables on local systems For example you can create a custom command line task to run a security audit and gather information on the systems security status NOTE The Remote Server Administrator Command task requires that the Windows Management Instrumentation service is running on the selected targets To create command line tasks 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Command Line Task 2 On General provide a task name 3 Select one of the following options Remote Server Administrator Command Select to run the server administrator command on remote servers Generic Command Select to run the command executable file or batch file 151 IPM Command Select to run the IPMI commands on the remote system RACADM Command Line Select to run the RACADM commands on the remote system 4 Based on your selection in the preceding step provide the following Ifyou selected Remote Server Administrator Command then provide command SSH port number and select Generate Trusted Key for Linux if you want to generate a trusted key Ifyou selected Generic Command RACADM Command Line or IPMI Command then provide command and append output information Providing the append output information is optional 5 On Task
182. ng Server BIOS Firmware Drivers and Applications Viewing the System Update Page Compliance Report Non Compliant Systems System Update Task Non Inventoried Systems All System Update Tasks Issues and Resolutions Filter Options Is equal to Select to create the same as logic Is not equal to Select to create the different from logic Starts with Ends with Select to filter search based on a text chunk s initial alphanumeric character s Provide the starting alphanumeric character s in the field Select to filter search based on a text chunk s final alphanumeric character s Provide the ending alphanumeric character s in the field 143 Contains Select to filter search based on alphanumeric characters present in a text chunk Provide the alphanumeric character s in the field Does not contain Select to include the not presentlogic in search based on alphanumeric characters present in a text chunk Is contained in Select to include the s presentlogic in an alphanumeric character string Is not contained in Select to include the not presentlogic in an alphanumeric character string Is less than Select to find a value that s ess thanthe value you provide Is less than or equal to Select to find a value that s ess than or equal tothe value you provide Is greater than Select to find a value that s greater thanthe value you provide Is greater than or equal to Select to find a value that
183. ng parameters including time and performance 3 Click OK Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status 53 54 Discovery And Inventory Reference From the Discovery and Inventory Portal page you can e View graphical reports on devices and Dell servers discovered and inventoried e Manage discovery ranges for devices and Dell servers e Configure discovery inventory and status polling for devices and Dell servers Discovery and Inventory Portal Page Options e Discovery Portal e Common Tasks Add Discovery Range Add Discovery Range Group Add Exclude Range Discovery Schedule Inventory Schedule Status Schedule e Discovery Ranges e Exclude Ranges Discovery and Inventory Portal The Discovery and Inventory Portal provides information about the e Last discovery and inventory details e Discovered versus inventoried devices e Task status Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status 55 Last Discovery and Inventory Last Discovery Details Discovery Last Run at Displays the time and date information for the last run discovery Discovery
184. nges to the discovery range group using a xml file PS gt Set ModifyDiscoveryRangeGroup GroupName WebServers TX Profile samples snmp_only xml AddRangeList samples new_ranges xml e Change a discovery range group s discovery profile and add new ranges to the discovery range group using a csv file PS gt Set ModifyDiscoveryRangeGroup GroupName WebServers TX Profile samples snmp only xml AddRangeListCSV samples new_ranges csv e Add new ranges to a discovery range group using a xml file retaining the previously discovered profile PS gt Set ModifyDiscoveryRangeGroup GroupName WebServers TX AddRangeList samples new_ranges xml e Add new ranges to a discovery range group using csv retaining the previously discovered profile PS gt Set ModifyDiscoveryRangeGroup GroupName WebServers TX AddRangeListCSV samples new_ranges csv 219 Enabling a Discovery Range or Discovery Range Group Description The Set EnableDiscoveryRange command allows you to enable a discovery range or a discovery range group Enter the ranges either using an xml file or by specifying the range For information about the RangeList xml file see Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set EnableDiscoveryRange Range lt range gt e PS gt Set EnableDiscoveryRange RangeList lt RangeList xml gt e PS gt Set EnableDiscoveryRangeGroup GroupName lt groupname gt
185. nore alert action and then click Next In Categories and Sources Association assign the alert categories source to which you want to associate this alert ignore action and then click Next In Device Association assign the device or device groups to which you want to associate this alert ignore action and then click Next By default the Ignore Alert is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Duplicate Alert Correlation select yes to exclude duplicate alerts received within the set time limit and then click Next In Summary review inputs and click Finish Running a Custom Script In response to a specific alert received you can run custom scripts or launch a specific application This file must be present on the OpenManage Essentials service tier system where OpenManage Essentials is installed and not on the client browser system For example If you received a temperature warning you can use a custom script to create an incident ticket for your internal Help Desk If you received an MD Array storage alert you can launch the Modular Disk Storage Manager MDSM application to view the status of the array Creating a Custom Script 1 2 3 4 Select Manage Alerts Alert Actions In Alert Actions right click Application Launch and select New Alert Application Launch Action In Name and Description provide an application launch name
186. ntory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory 56 Configuring Status Polling Frequency Discovery and Inventory Portal Task Status Provides a list of currently executing and previously run tasks and their status The Task Status grid on this page shows the status of just discovery inventory and tasks However the main portal shows all types of task statuses Related Links Configuring a Discovery and Inventory Task Viewing Configured Discovery and Inventory Ranges Excluding Ranges Scheduling Discovery Scheduling Inventory Configuring Status Polling Frequency Discovery and Inventory Portal Viewing Device Summary 1 In OpenManage Essentials click Manage Discovery and Inventory Discovery Portal Discovery Portal 2 In Discovered vs Inventoried Devices graphical report click the bar representing the discovered or inventoried device to open the Device Summary page that displays the selected graph details 3 Optional Click the funnel icon to filter the summary information The filter options are displayed See Viewing Device Summary Filter Options Optional Click Filter to view the filtered summary information 5 Optional Click Clear Filter to remove the filtered summary information 6 Right click a device summary and select from the available options See Device Status Viewing Device Summary Filt
187. nux based servers not displayed in the Server category after have discovered it using SSH protocol Answer The OpenManage Essentials SSH plugin uses sshlib2 sshlib2 fails to authenticate Linux servers which have disabled the Authentication by password option To enable the option 1 Open the file etc ssh sshd_config in edit mode and search for the key PasswordAuthentication 2 Setthe value to yes and save the file 3 Restartthe sshd service etc init d sshd restart The servers are now displayed under the Server category in the Device tree Question What troubleshooting can do if a discovery task fails to create or run Answer Ensure that the DSM Essentials Task Manager service is running in Windows services Question Why are my ESX virtual machines not correlated with their ESX host server Answer You must discover the ESXi host server using SNMP and WSMan or the guest virtual machine will not correlate correctly when discovered using SNMP Question Why are devices discovered with WMI getting classified as Unknown Answer WMI discovery classifies a device as unknown when the credentials for a user account in the Administrators group not Administrator is supplied for the discovery range in some cases If you are seeing this issue read the KB article at support microsoft com scid kb en us 951016 and apply the registry work as described This resolution applies to managed nodes with Windows Server 2008 R2 Question Why ar
188. o right in the Arguments field For example if you use S USERNAME PASSWORD IP RAC_IP NAME as arguments a batch file with the following Echo 1 2 3 4 5 displays the following result C Windows system32 gt echo scriptuser scriptpw 10 36 1 180 10 35 155 111 M60505 W2K8x64 scriptuser scriptpw 10 36 1 180 10 35 155 111 M60505 W2K8x64 E NOTE The credentials are passed in plain text to the command line If you schedule a task to run later the credentials are encrypted and stored in the database The credentials are decrypted when the task runs at the scheduled time However if you use the RUN option on a previously created task enter both administrator credentials for the system and the script credentials Managing Server Power Options You can create tasks to manage power on servers K NOTE The power task requires that the Windows Management Instrumentation service is running on the selected targets To create a remote task 1 From OpenManage Essentials click Manage Remote Tasks Common Tasks Create Power Task 2 In Create a Power Task on General do the following Provide task name Select power options If required select Shutdown OS first to shut the operating system down before starting the power tasks 3 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select server targets for running the commands 4
189. off Supported Supported Not supported Not supported Not supported operation 159 All Servers Windows based Linux based DRAC iDRAC DRAC iDRAC except ESXi Servers without Servers without discovered using discovered using With Server Server Server IPMI SNMP WS Man Administrator and Administrator and Administrator and Remote Task Discovered Using discovered using discovered using Type SNMP WMI WMI SSH DRAC iDRAC is not discovered Server operating system is not discovered Power on Supported if Not supported Not supported Supported Supported if operation DRAC iDRAC IPMI over LAN is information is enabled on the Remote Server retrieved and Not supported Not supported Not supported DRAC iDRAC Administrator displayed in the device command task inventory page You select Enable IPMI over LAN is Allin the Tasks enabled on the Target tab DRAC iDRAC device You select Enable Allin the Tasks Target tab IPMI command Not supported Not supported Not supported Not supported Not supported task RACADM Supported if Not supported Not supported Not supported Supported command line DRAC iDRAC task information is retrieved and displayed in the inventory page You select Enable Allin the Tasks Target tab Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Ser
190. ol specific diagnostics to identify the problem with the remote node Database Fetches all the user defined databases present on the remote box Dell EMC Verifies the connection to the Dell EMC storage devices ICMP Verifies whether you can ping the remote device from the local box IPMI Verifies the IPMI protocol to connect to BMC iDRAC Name Resolution Verifies whether you can get the resolved name from the local box OpenManage Server Administrator Remote Enablement This test helps you to verify that Dell OpenManage Server Administrator s remote enablement feature is working on the managed node Dell OpenManage Server administrator installed with the remote enablement component This tool behaves like a Server Administrator Distributed Web server DWS and connects to Server Administrator managed node instrumentation agent using the WSMAN protocol To connect successfully the Managed Node must have OpenManage Server Administrator installed with the Remote Enablement feature working Port Verifies whether managed node is listening to the specified port You can specify 1 65 535 port numbers PowerVault Modular Disk Arrays Verifies that PowerVault modular disk storage array protocol is used to connect to PowerVault Storage devices Services Uses SNMP protocol to fetch the running services on the managed node SNMP Verifies SNMP connection to the remote node using the required SNMP community string retries and time out
191. om to Street Level e Ifa pinis displayed at street level double click the pin to zoom out to the world level view e Double click a location on the map to zoom in one level at that location e Move the mouse wheel up or down to quickly zoom out or in on the map e Click the magnifying glass icon ST the navigation toolbar to display a slider that you can use to zoom in or zoom out of the map NOTE Zoom level and the visible portion of the Map View home portal are not synchronized with the Map View tab accessible through the Devices portal Related Links Using Map View Home View If you have saved a particular region of the map as your home view by default the map displays the home view when you open the Map View For instructions to set a region on the map as your home view see Setting a Home View Related Links Using Map View Tool Tip Moving the mouse pointer over the pin displays a tool tip that contains the following information e Device name e Description e Address e Contact e Model e Service Tag Asset Tan e Global status e Connection status Related Links Using Map View Selecting a Device on Map View To select a device on the map click the appropriate pin The corresponding device is highlighted in the device tree and all the other pins are hidden When a device is selected in the device tree it is also reflected on the map If the Modular Systems or PowerEdge VRTX group is selected in the device tree th
192. on and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware vMotion vCenter vCenter SRM and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2013 07 Rev A00 Contents 1 About OpenManage Essentials What is New in This Release ad Other Information You AS A Contacting Delliic een eege atacand id minder 2 Installing OpenManage Cesenttals een 15 Installation Prerequisites and Minimum Requirements AE 15 Minimum Recommended Hardware 15 Minimum Require ments a a a aaa 16 Downloading OpenManage Eessentals ENEE 16 Terms and Conditions for Using Relational Database Management Systems 16 Database Size Network Bandwidth and Scalability cccsscsessssssesesseecssssesesseecsesseseseeeceesseesseesseseeeeseseseesees 17 Minimum Login Roles for Microsoft SOL Server 17 Installing OpenManage Essentials 18 Custom Setup Installation ii tias 19 Considerations When Installing OpenManage Essentials on a Domain Controller 20 Setting Up OpenManage Essentials Database on a Remote SOL Semer 20 Installing Repository Manager 20 Uninstalling OpenManage Essenttals ENEE 21 Upgrading to OpenManage Essentials Version 173 21 Setting Up and Configuring VMware
193. on statuses are On or Off Service Tag Displays a unique identifier that provides the service lifecycle information Asset Tag Displays the defined asset tag for the device Displays the model name of the system For example PowerEdge R710 Displays the location information of the device Displays the contact information of the device Map Settings The following table provides information about the fields displayed in the Map Settings dialog box 95 Update map view on any device or device group selection Select to configure the map to display only the pin or pins that correspond to the device or device group selected in the device tree Show internet connection warning when unable to Select to display a message on the map when an Internet connect to the internet connection is not available Bing Key Allows you to provide a valid Bing key required by the Bing map provider Apply Click to save the updates in the Map Settings dialog box Related Links Using Map View 96 9 Viewing Inventory Reports OpenManage Essentials provides pre defined reports for all discovered and inventoried devices With these reports you can e Consolidate information about devices in your environment e Filter report data based on the devices by clicking the Filter by drop down list You can also add a new group of devices from the dashboard by clicking Add New Group from the Filter by drop down list e Export data for use in an
194. on will have a subset of the following properties depending on alert action type and filter criteria chosen this probably should be a table Action Enabled Specifies if the alert action is enabled or disabled 130 Field Type Description To From Subject Message Destination Community Executable Name Arguments Associated Severity Associated Alert Categories Associated Alert Sources Associated Device Groups Associated Devices Associated Date Range Associated Time Range Associated Days Minimum Repeat Time Alert Categories The alert action type App Launch Email Ignore and Trap Forward The description of the alert action The e mail address es to whom the e mail is sent The e mail address from whom the e mail originates The subject of the e mail which may include alert tokens The message of the e mail which may include alert tokens The destination name or IP address used for trap forwarding The community string used for trap forwarding The name of the executable script or batch file to be used by the alert action The command line arguments used when invoking the alert action The alert severity criteria used when matching alerts The alert category criteria used when matching alerts The alert source criteria used when matching alerts The alert source device group criteria used when matching alerts The alert source device criteria used when matching alerts T
195. ons Enable SSH discovery Enables or disables the SSH protocol by discovery range 62 Provide the port information The default port number is 22 Retries Provide the number of attempts to discover the devices The default value is 3 Timeout Provide the time after which the discovery attempts must stop The default value is 3 seconds IPMI Configuration Use the IPMI protocol for out of band discovery of RACs DRACs and iDRACs This option is for Lifecycle controller enabled discovery and inventory Ensure that the IP address of the DRAC and iDRAC is selected See IPMI Configuration Options to configure the IPMI version 2 0 parameters This configuration is required for discovery IPMI Configuration Options Enable IPMI Discovery Enables or disables the IPMI protocol by discovery range User name Enter the Baseboard Management Controller BMC or DRAC user name K NOTE The default user name is root It is recommended that you change it for security Password Enter the BMC or DRAC password K NOTE The default password is calvin It is recommended that you change it for security KG Key Enter the KG key value DRAC also supports IPMI KG key value Each BMC or DRAC is configured to require an access key in addition to user credentials K NOTE The KG key is a public key that is used to generate an encryption key for use between the firmware and the application The KG key value is an even number of hexadecimal ch
196. or further details perform one of the following e In report charts click the charts e nreport tables use the drag and drop option or funnel options to filter the required data and right click the table rows to perform various tasks Saving and Loading the Portal Layout To save and load the portal layout click the td icon All the current layout settings and visible reports on the portal are saved on the portal page To load the previous portal layout click the icon Updating the Portal Data To refresh the portal page manually click the C icon To load the default portal layout click the a icon Hiding Graphs and Reports Components To hide graphs and reports components click the IE icon on the report or graph and select the Hide option to remove the component from the portal page or select the Auto Hide option to move the component to the side bar To remove a component from the portal page click the X icon in the report or graph To move the report to the side bar click the q icon 29 Rearranging or Resizing Graphs and Reports Components Clickthe icon and select from the following options e Floating To move the component freely in the portal page e Dockable To dock the component in the portal page If the component is floating right click the title to dock or tab the component e Tabbed Document To move the component into a tab in the portal page Select the
197. or is displayed Contact your system administrator to add the OpenManage Essentials certificate published to the Trusted Root Certificate Authorities and Trusted Publishers on domain systems Add the OpenManage Essentials certificate to your Trusted Root Certificate Authorities and Trusted Publishers certificate stores using Internet Explorer Resolving DNS Server Issues To resolve DNS server issues 1 Contact your system administrator and add the name of the system running OpenManage Essentials to the DNS server 2 Edit your host file to resolve the IP of the system running OpenManage Essentials The host file is located at windir System32 drivers etc hosts 3 Add the IP of the system running OpenManage Essentials to the Local intranet sites in Internet Explorer NOTE You cannot remove the certificate errors unless you use the fully qualified name of the server running OpenManage Essentials Troubleshooting Map View Question Why is the Map View feature not available Answer The Map View feature is available only if you have discovered any Dell PowerEdge VRTX CMC with an Enterprise license using the WS Man protocol If the PowerEdge VRTX CMC with an Enterprise license is discovered using the SNMP protocol the Map View feature is not available Rediscovering the PowerEdge VRTX CMC using the WS Man protocol is required if the Map View tab is not displayed in the device details portal of a Dell PowerEdge
198. ot to schedule the discovery task at the same time as the Database Maintenance Execution Schedule as the console is less responsive during database maintenance 1 Click Manage Discovery and Inventory gt Common Tasks Discovery Schedule 2 In Discovery Schedule Settings a Selectthe desired schedule parameters b Optional You may adjust the task speed slider for faster task execution however more system resources are consumed if the speed is increased c Discover all instrumented devices Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status Discovery Speed Slider Bar This control also known as the discovery throttle controls how fast discovery occurs and how much network and system resources are consumed for discovery by controlling the Number of discovery threads that are allowed to run at any point of time e Delay in between the communicating devices during a network ping sweep in milliseconds NOTE Each tick on the throttle control equals 10 and the range is from 10 to 100 By default in OpenManage Essentials the discovery throttle is set at 60 After an upgrade from IT Assistant the throttle control remains at its previously set value Multithreading Dell OpenManage Essentials improves upon the optimized parallel threading implementation in the Network Monitoring Service introduced in IT Assistant As the discovery proc
199. other application in the XML file format K NOTE You cannot create new reports Choosing Predefined Reports To view predefined reports click Reports The Managed Systems Reports displays the predefined reports Select from the available reports to view particular information about the devices in your environment You can filter the reports based on the devices by clicking the Filter by drop down list You can also add a new group of devices by clicking Add New Group from the Filter by drop down list Predefined Reports Agent and Alert Summary Identifies the OpenManage Server Administrator versions installed on devices in the environment and allows you to identify the devices generating the most alerts If the Server Administrator is not installed on a server it is displayed as None e The upper left web part identifies the OpenManage Server Administrator versions in your environment Clicking the OpenManage Server Administrator version in the OpenManage Server Administrator pie chart in the top right web part shows you the list of servers with that version installed The lower left web part lists in descending order the devices generating the most alerts since initial discovery and inventory The top five event generating devices are identified in the lower right web part Click on a specific device to view the events associated with it Server Overview Provides information about the servers such as the system name op
200. ou are using online catalog source e DNS is resolved K NOTE When providing system credentials if the username has spaces or periods the username must be provided within quotation marks For example Iocalhost johnny marr or us domain tim verlaine Spaces and periods can be used in usernames for OpenMange System Administrator Tasks Generic Command Line Tasks local system OpenManage Systems Administrator Deployment Tasks System Updates In Band through OpenManage System Administrator also support spaces and periods Out of Band patching through RAC device or commands such as RACADM do not support space or period in the username Viewing the System Update Page To view the System Update page click Manage System Update By default the system update page displays all the discovered servers You can filter the devices by clicking the Filter by link to display select devices or device groups 135 Dell TechCenter Support Help About Administrator 14 EE DL OPENMANAGE ESSENTIALS Home menace reports Preferences Logs Tutorials Extensions Devices Device Search Discovery and Inventory Alerts System Update Remote Tasks 2 System Update Filtered by All Update Devices System Update Tasks Source ftp ftp dell com catalog catalog cab Drag a column header and drop it here to group by that column Current catalog version is the latest Task Name Y Task Label Task Execution Hi
201. overy Schedule Discovery Schedule Settings Configure OpenManage Essentials to discover new devices on a network The settings apply to all discovery ranges OpenManage Essentials records all agents IP addresses and the health of the devices Enable Discovery Select to schedule device discovery Configure Global Device Discovery interval Set the frequency of discovery in weekly or daily intervals e Every Week On Specify the day or days to schedule discovery and the time for the discovery to begin Every lt n gt Days lt n gt Hours interval Specify the intervals between discovery cycles The maximum discovery interval is 365 days and 23 hours Discovery Speed Specify the amount of resources system and network available for accelerating the discovery speed The faster 65 Ca the speed more resources are required to perform discovery but less time is required Discover Specify how the devices are discovered e All Devices Select to discover all devices that respond to an Internet Control Message Protocol ICMP ping Instrumented Devices Select to discover only devices that have instrumentation such as Dell OpenManage Server Administrator Dell OpenManage Array Manager and Dell PowerConnect for Simple Network Management Protocol SNMP Windows management Instrumentation WMI Intelligent Platform Management Interface IPMI management or WS Management WS Man See agents supported for more informat
202. ovide Trap Forward name and description and then click Next In Trap Forwarding Configuration provide destination host name or IP address provide community information to send a test trap to the destination management station click Test Action To forward the trap in the same format to the configured destination click Forward Trap in Original Format and click Next 4 In Severity Association assign the alert severity to which you want to associate this trap forwarding alert and then click Next 5 In Categories and Sources Association assign the alert categories source to which you want to associate this trap forwarding alert and then click Next 6 In Device Association assign the device or device groups to which you want to associate this trap forwarding alert and then click Next 7 By default the Trap Forward Action is always active To limit activity in Date Time Association enter a date range time range or days and then click Next 8 In Summary review inputs and click Finish The severity status for any trap is set to normal and for a successful alert action combination of severity category and device has to confer with the selections in the preceding steps Forwarding Alerts Use Case Scenarios This section describes scenarios about forwarding alerts using the SNMP v1 and SNMP v2 protocols The scenarios consists of the following components e Managed node with an SNMP v1 agent referred to as MNv1 Managed node
203. per case as they are case sensitive K NOTE The software feature IDs mentioned in the table below are case sensitive Table 4 Software Feature IDs BRCM Broadcom NIC Agent INTEL Intel NIC Agent 187 IWS Dell OpenManage Server Administrator Web Server OMSM Server Administrator Storage Management Service RmtMgmt Remote Enablement RAC4 Remote Access Controller DRAC 4 RAC5 Remote Access Controller DRAC 5 iDRAC Integrated Dell Remote Access Controller SA Server Administrator E NOTE Only DRAC6 is supported on xx1x systems You can include the REINSTALL customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to reinstall An example is msiexec exe i SysMgmt msi REINSTALL BRCM qb This command runs the installation for Dell OpenManage Systems Management and reinstall only the Broadcom agent in an unattended but not silent mode You can include the REMOVE customization parameter on the command line and assign the feature ID or IDs of the software feature that you would like to uninstall For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for Dell OpenManage Systems Management and uninstalls only the Broadcom agent in an unattended but not silent mode You can also choose to install reinstall and uninstall features with one execution of the msiexec exe program For example msiexec exe i SysMgmt msi
204. perating Systems Servers Protocols and Features Matt Supported Storage Devices Protocols and Features Matrix Legend and Definida A gd dd barbed doings Using the Discovery and Inventory Portal Protocol Support Matrix for Discovenm EE Protocol Support Matrix for System Update Configuring a Discovery and Inventory Task Changing the Default SNMP Port Discovering and Inventorying Dell Devices Using WS Man Protocol With a Root Certificate Excluding Rage Sae ivi id dd dd daa ad tds Viewing Configured Discovery and Inventory Range ENEE Scheduling DISCO EY iii iaa Discovery Speed Slider Bi a getuEe MUI Asa Scheduling Inventory Configuring Status Polling Frequency 6 Discovery And Inventory Reference Discovery and Inventory Portal Page Uptons EEN Discovery and Inventory len CIE ESE 56 Discovered Versus Inventoried Devices ENEE 56 EE WE TER 57 Viewing Device SUMA Vision nd id A tie EE 57 Viewing Device Summary Filter Dptons EE 57 Add Discovery Range Add Discovery Range Group 58 Discovery Confguratton Discovery Configuration Options ICMP ContiguratiO scenic reia ICMP Configuration Upttons EE SNMP Contig tirationy cassssahecsaaeteces Sh tecneleenatetelinites st daaa SNMP Configuration Uptions NEEN WMI Configura adds WMI Configuration Options idk CAN le Storage Configuration Optica aid ira WS Man COUTO A WS Man Configuration Upttons EE SSH Rull EE SSH Configuration Options iia a IPMI Confguraton
205. plays the name of the service contract provider for the system Displays whether the support for the system is outsourced or not 105 Support Type Displays the type of component system or network problem that occurred Help Desk Displays the help desk information provided Automatic Fix Displays the method used to fix the problem Hard Drive Information System Name The unique system s name that identifies it on the network System Type The system s model information Service Tag A Dell specific unique bar code label identifier on the system The enclosure ID is assigned to the enclosure by Storage Management Storage Management numbers the enclosures attached to the controller starting with zero Channel The number of channels Target ID The SCSI ID of the backplane internal to the server or the enclosure to which the controller connector is attached The value is usually 6 In computer storage a logical unit number or LUN number used to identify a logical unit which is a device addressed by the SCSI protocol or similar protocols such as Fibre Channel or iSCSI Size GB The size of the hard drive in GB Bus Type The type of bus connection used Buses are information pathways between components of a system Serial Number The roll number assigned to the device by the manufacturer Revision The hard disk s revision history Media Type The type of media For example HDD Vendor The organization that s
206. plication that provides a comprehensive view of Dell systems devices and components in the enterprise s network With OpenManage Essentials a web based and one to many systems management application for Dell systems and other devices you can Discover and inventory the systems Monitor the health of the system View and manage system alerts Perform system updates View hardware inventory and compliance reports What is New in This Release Map View for Dell PowerEdge VRTX devices See Using Map View Addition of Microsoft Windows Server 2012 as a supported operating system for the management station Search functionality See Search Bar Ability to configure OpenManage Essentials to send the warranty status of your devices through email at periodic intervals See Configuring Warranty Email Notifications Ability to configure OpenManage Essentials to generate a warranty scoreboard based on your preference and display a notification icon in the heading banner when the warranty scoreboard is available See Configuring Warranty Scoreboard Notifications Enhanced support for Dell Compellent Dell Force10 E Series and C Series Dell PowerConnect 8100 series Dell PowerVault FS7500 and PowerVault NX3500 devices Support for installing OpenManage Essentials on the domain controller Ability to log on as a different user See Logging On as a Different User Device Group Permissions portal See Managing Device Group Permissions Ad
207. que identification number assigned to the system Multiple Schedules Displays whether there are multiple schedules for the lease Buyout Amount Displays the balance purchase price for the system 104 Maintenance End Date Displays the end date for maintenance on this system Outsourcing Problem Description Displays the the problem encountered with the outsourcing service provider Outsourcing Service Fee Displays the amount that the outsourcing vendor charges for service Outsourcing Provider Fee Displays any additional outsourcing charge for service Outsourcing Provider Service Level Displays the service level agreement for the system Outsourcing Signing Authority Displays the name of the person who can sign the authorization for service Asset Support Information System Name Displays the unique name of the system that identifies it on the network System Type Displays the model information of the system Displays the unique identification number assigned to the system Extended Warranty Start Date Displays the extended warranty start date for the system Extended Warranty End Date Displays the extended warranty end date for the system Extended Warranty Provider Name Displays the name of the extended warranty provider for the system Contract Renewed Displays whether the service contract for the system was renewed Contract Type Displays the name of the service contract type for the system Contract Vendor Dis
208. r Update Up 150 Repository MaMa EEN 150 View Active Catalog 2 eieee eied ege A EE as 150 16 Managing Remote Task6 sssssssssssssssssessssssescsssscsesseesesseseesssisseeatsesaeeacseeaesnseeassasseess 151 AboutRemote Tasks iii iii A A A eas 151 MEA IS AA 151 Managing RACADM Command Line Task AEN 152 Managing Generic Command Line Task 153 Managing Server Power Dptons EEN 154 Deploying Server Administrator 154 Supported Windows and Linux Packages ANEN 156 el UE 156 Working With Sample Remote Tasks Use Case ENEE 157 Use Cases in REMOtE Task pci ds dada dc 157 Device Capability Matrix 17 Remote Tasks Reference s ssssssssssssssssscscssssessessssessessssescsscsesacsesseeassesaesonseesesasseess 161 Remote Tasks Home viii i n Remote TaskS iced ib AEAEE AEE AA italia Al E C E E dota ott idee aa Task Execution History Server Power O Oi iaa AN SS AA 165 Command Line Task iio o ida 166 Remote Server Administrator Commande 167 Generic Command DEE PM ao E E E nated ET RACADM Command Line 18 Managing Security SettingS cscssssssssssssssseesssssesesessesesessesesseeacsesseeatsesassonseracsasses 175 Using Security Roles and Permissions EE 175 Microsoft Windows Authentieatton EE 175 Assigning User Privileg Sitiari ioiai a dee 176 Using Custom SSL Certificates Optional 176 Configuring HUELT 176 Supported Protocols and Ports in OpenManage Essentals EEN 177 Supported Protocols and Por
209. rap OID g Generic Trap OID cn Alert Category Name sn Alert Source Name pkn Package Name at Asset Tag c Click Email Settings and provide SMTP server name or IP Address to test e mail settings and click OK d Click Test Action to send test e mail In Severity Association assign the alert severity to which you want to associate this e mail alert and then click Next In Categories and Sources Association assign the alert categories or alert sources to which you want to associate this e mail alert and then click Next In Device Association assign the device or device groups to which you want to associate this e mail alert and then click Next 7 8 By default the Email Notification is always active To limit activity in Date Time Association enter a date range time range or days and then click Next In Summary review the inputs and click Finish Related Links Alert Logs Alert Logs Fields Alert Log Settings Severity Ignoring Alerts Sometimes you will receive alerts you might want to ignore For example you may want to ignore multiple alerts gene 1 2 rated when Send authentication trap is selected within the SNMP service on the managed node To ignore an alert From OpenManage Essentials select Manage Alerts Common Tasks New Alert Ignore Action In Name and severity Association provide a name assign the alert severity to which you want to associate this ig
210. requirements For more information see Minimum Recommended Hardware Question How do upgrade to OpenManage Essentials version 1 2 when OpenManage Essentials version 1 0 1 or 1 1 is installed on a remote database with SOL Server 2005 Answer Installation or upgrade of OpenManage Essentials version 1 2 is not supported on Microsoft SOL Server 2005 all editions either on a local or remote database While upgrading from OpenManage Essentials version 1 0 1 or 1 1 installed with remote SOL Server 2005 to OpenManage Essentials version 1 2 the following message is displayed Dell OpenManage Essentials cannot be installed or upgraded on SQL Server versions prior to SQL Server 2008 Refer to the FAQ for information on possible migration and additional details In this case you can manually migrate the data from SOL Server 2005 and then upgrade to OpenManage Essentials version 1 2 as follows 185 1 Create a backup of the OpenManage Essentials version 1 0 1 or 1 1 database 2 Migrate the OpenManage Essentials version 1 0 1 or 1 1 data from SOL Server 2005 to SOL Server 2008 2008 R2 or 2012 For more information see the OpenManage Essentials Database re target process instructions at http en community dell com techcenter systems management f 4494 t 19440364 aspx 3 Ensure that OpenManage Essentials version 1 0 1 or 1 1 can connect to migrated database and works as expected 4 Launch the OpenManage Essentials version 1 2 instal
211. roubleshoot and fix the problem 1 If the device assigned for discovery is a Dell PowerEdge system ensure that Dell OpenManage Server Administrator is installed on it To discover Windows devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Windows see Configuring SNMP Services on Windows To discover Linux devices successfully configure the SNMP services appropriately For detailed information on configuring SNMP services on Linux see Configuring SNMP Services on Linux After configuring the SNMP services verify whether the SNMP services are responding correctly If the device assigned for discovery is Microsoft Windows and you want to use WMI ensure that the user name and password used in the WMI credentials has the local administrator permissions on the machine that you want to discover You can use the Microsoft wbemtest utility to ensure that WMI connectivity to the Windows Server is correct If the device assigned for discovery is a non server network device such as a printer Dell PowerConnect switch and so on ensure that SNMP is enabled on the device You can do this by accessing the Web interface for a device Configuring SNMP Services on Windows Open a command run prompt and type services msc to open the Services MMC Right click SNMP Service and select Properties If you cannot locate SNMP Service you need to install it using Add Remove Windo
212. rowatdung 2 22s ce see A doles ald che cada cheats a A deene Category and Sources Association 128 DEVICE ASOC ias 129 Date and Time TC 130 Alert Action Duplicate Alert Correlaton EE 130 Summary Alert Action Details 130 Alert Cate Gore nin it A dd a 131 Alert Categories Dptons ENEE 132 ert SOU teg KEE Ee e S E deich AE adds 133 14 Updating Server BIOS Firmware Drivers and Applications csssssssseeees 135 Viewing the System Update Page Understanding Server BIOS Firmware and Drivers Sources Choosing the Right Source for Updates EEN Selecting an Update Catalog Source Viewing Comparison ResullSiiiiidia ni dps daak Viewing Compliant SA Viewing Non Compliant Sernvers ENEE Viewing Non Inventoried Server Viewing Servers With Issues and Resolutions System Update Use Case Srcenarios EEN Applying System Updates Viewing Updated Status cinco io aiii shat a diia View Active A a di Issues and Resolutions Use Case Srcenarios EE 15 System Update Reference sssssssssssssssssssssssssesssssssessesessesesssssssssassssesacssesessesaessess 143 A O E 143 SEE setedhectuervessddidevestccvtarvensddeudvenverttededsasnts 144 Compliance Replica ia ainda 144 CO a 146 dE el GE EE 146 System Wpd ate A A 147 Non Inventoried Systems 148 rie e EE 148 EUREN 148 Issues and Resolutions Task Execution History Select a Catalog Soren ida did Dell Update Package ari aldo doi e bl dl ler da Dell OpenManage Serve
213. rs RACADM Command Line Select this option to run RACADM commands on selected servers Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Server XML Configuration Command Line Task Remote Tasks Remote Tasks Reference Remote Server Administrator Command Generic Command IPMI Command RACADM Command Line Remote Server Administrator Command Command Provide command for example omereport system summary Ping Device This option performs a ping test to verify if a device is reachable before it runs a task against it This option can be used when using IP or RAC_IP and it decreases the time it takes to run the task s as it skips unreachable devices Output to file Select to enable output to a log file This option captures standard output and writes it to the log file If you select this option enter the path name and file name of the log file This option is disabled by default Append Select to append output from the completed command to the specified file If the file does not exist it is created Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file SSH Port number Provide
214. rt the schedules to a ics file and import the file into Microsoft Outlook e Change the schedule view settings by clicking the settings icon For more information see Schedule View Settings 37 Related Links Schedule View Settings Schedule View Settings Orientation Allows you change the orientation of the schedule view page and the tasks displayed You can select either the Vertical or Horizontal orientation Schedule Item Size Allows you to modify the size of the tasks displayed Color Categorize by Task Type Selecting this option categorizes each task type using a different color Show Task Execution History Select this option to display the tasks that are already complete Show Database Maintenance Select this option to view the time at which database maintenance occurs Device Warranty Report The Device Warranty Report is displayed when you click the warranty scoreboard notification icon Q on the OpenManage Essentials heading banner The following are the fields displayed in the Device Warranty Report All Devices with x days or less of warranty Determines which devices to include in the Device Warranty Report Devices with warranty less than or equal to the specified days are included in the warranty report Include Devices with Expired Warranties Specifies if devices with expired warranty 0 days or no warranty information should be included in the warranty email notification Preview Click to view the warranty
215. rvers Protocols and Features Matrix Protocol Mechanism Intelligent Platform Management Interface IPMI Windows Hyper V Dell servers with OpenManage Server Administrator installed Linux VMware ESX VMware ESXi XenServer Command Line Interface CLl a OpenManage Server Administrator CLI Deploy OpenManage Server Administrator Server Updates e BIOS e Firmware e Driver NS OpenManage Server Administrator CLI Deploy OpenManage Server Administrator Server Updates e BIOS e Firmware e Driver RACADM CLI 43 Protocol Mechanism Intelligent Platform Management Interface IPMI Windows Hyper V Linux VMware ESX VMware ESXi Dell servers without OpenManage Server Administrator installed PowerEdge C Discovery Classification Application launch Warranty iDRAC DRAC BMC Discovery Classification Correlation iDRAC health Application launch RAC console Warranty Command Line Interface CLl a IPMI CLI OpenManage Server Administrator CLI Power Task Deploy OpenManage Server Administrator Deploy OpenManage Server Administrator RACADM CLI IPMI CLI RACADM CLI IPMI CLI Modular Enclosure M1000e PowerEdge VRTX RACADM CLI IPMI CLI a You cannot perform this task if the device is not discovered inventoried or both b Requires internet connection support dell com to view warranty information Supported Storage Devices Protocols and Features Matrix
216. s The following tokens can be used to pass values to the batch script or executable file IP and RAC_IP If these arguments are used the Task Target tab appears in the Create a Command Link Task screen The Task Target tab allows you to select the targets to pass the arguments IP is used for a server IP and RAC_IP is used for a RAC iDRAC IP From the Task Target tab you can select either groups a device or use dynamic queries USERNAME and PASSWORD In some instances you must provide credentials for a remote system in your batch or script file If SUSERNAME or PASSWORD are used in arguments the Script Credentials section appears for these values The credentials entered in the Script Credentials section is passed to the command line You can pass either of these values or both 153 NOTE You must enter both values in the Script Credentials section If you do not need to use one value enter any text in the field and it is ignored if the token is not in use e NAME This token passes the name of the system found in the OpenManage Essentials Device Tree The name is most often the host name of the system but in some instances it might be either an IP address or a string suchas Dell Rack System SVCTAG1 Passing Tokens to a Script If you are using a batch file or a script use 1 2 3 and so on to receive the values passed from OpenManage Essentials The values are passed in the order they are entered from left t
217. s Click Yes Inthe message Uninstalling OpenManage Essentials removes the OpenManag Essentials database Do you want to retain the database click Yes to retain the database or click No to remove it Upgrading to OpenManage Essentials Version 1 2 You can upgrade to OpenManage Essentials version 1 2 from any of the following OpenManage Essentials versions 1 0 1 1 1 or 1 1 1 To upgrade 1 Double click the OpenManage Essentials executable file The Dell OpenManage Install screen is displayed The following options are available Dell OpenManage Essentials Select this option to install Dell OpenManage Essentials Troubleshooting Tool and Dell OpenManage Essentials MIB Import Utility Del SupportAssist Select to install Dell SupportAssist SupportAssist provides proactive support capabilities for supported Dell server storage and networking solutions Dell Repository Manager Select to install Dell Repository Manager Using Repository Manager you can create customized bundles and repositories of Dell Update Packages software utilities such as update drivers firmware BIOS and other applications Dell License Manager Select to install the Dell license manager Dell License Manager is a one to many license deployment and reporting tool for managing the Dell iDRAC7 licenses Documentation Click to view the online help View Readme Click to view the readme file To view th
218. s Limit Time Range Specifies a specific time range to match alerts Limit Days Select to specify the days on which to enable the alert association If you do not enable this option the association is applied continuously within the time frame that you specify Each of these fields are exclusive of the other so selecting date 8 1 11 10 1 11 1am to 4 AM Friday will match alerts on only Fridays from 1 4 AM only within that date range K NOTE It is possible to input a date range and days selection that will never produce a result For example 9 1 11 and Monday since 9 1 11 was a Thursday it will never match If none of these are checked it means the alert selection will have no date time filter Alert Action Duplicate Alert Correlation Yes Only duplicate alerts that match this filter will be Enabling this option deletes duplicate alerts with the executed same ID and from the same device received within the specified interval Use this option to prevent a device from sending an overabundance of alerts to the console Ignore duplicate alerts that are received during the Select to set time interval 1 600 seconds Select this option if you do not want duplicate alerts to run at increased duration Summary Alert Action Details View and edit selections The alert action details screen is shown on the final page of the alert action wizards or when clicking on any alert action in the tree The alert acti
219. s Specify the number of days between device status polling Hours Specify the number of hours between device status polling cycles Minutes Specify the number of minutes between device status polling cycles The maximum discovery interval is 365 days 23 hours and 59 minutes 67 Status Polling Speed Set the amount of resources available for accelerating the device status polling speed The faster you set the status speed the more resources are required but less time is required to perform the status polling Related Links Status Schedule 68 7 Managing Devices OpenManage Essentials lists devices based on their types For example Dell PowerEdge servers are listed under the device type Servers OpenManage Essentials contains a defined list of device types The devices you discover and inventory are included under these device types Unclassified devices are listed under the device type Unknown You can create device groups with combinations of the defined device types However you cannot create a new device types In the Devices page you can e View devices types that are discovered on the network e View the inventory information for the devices e View all the alerts that were generated for a device e View the hardware logs for a device e Create device groups and include devices to that group based on your grouping preference For example you can create a group and include all devices present at a geogr
220. s option to generate a trusted key 64 bit System Select this option if you are deploying the 64 bit version of Server Administrator on a managed node Allow reboot if required Select this option to reboot the server once you deploy Server Administrator on the server Task Target Select a query Select a query from the drop down list To create a new query click New Select the server s for this task to target Select the severs to which you want to assign this task Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run Enter credentials of remote target s User Name Provide in the format domain user name or local host user name Enable Sudo Select this option to deploy Server Administrator using Sudo SSH Port Provide the SSH port number Related Links Deploying Server Administrator Device Capability Matrix Command Line Task Select this option to create command line tasks Remote Server Administrator Command Select this option to run Remote Server Administrator Command on selected servers Generic Command Select this option to run executable and commands on the system with OpenManage Essentials 166 IPMI Command Select this option to run IPMI commands on selected serve
221. s or Host Names Use ICMP during discovery to ping devices on the network See ICMP Configuration Options to configure the ICMP ICMP Configuration parameters For more information click Why do need this help ICMP Configuration Options Timeout Set time in milliseconds Retries Set number of attempts SNMP Configuration SNMP provides an interface to manage devices on the network such as servers storage switches and so on The SNMP agent on the device allows OpenManage Essentials to query the health and inventory data of the device See SNMP Configuration Options to discover and inventory servers storage devices and other network devices For more information click d Why do need this help SNMP Configuration Options Enable SNMP discovery Enables or disables the SNMP protocol for discovery range subnet Get community Specifies or edits the community name for SNMP get calls from the OpenManage Essentials user interface The Get Community is a read only password that SNMP agents installed on managed devices use for authentication The Get Community allows OpenManage Essentials to browse and retrieve SNMP data This field is case sensitive OpenManage Essentials uses the first successful community name to communicate with the device You can enter multiple SNMP community strings separated with commas Set community Specifies or edits the community name for SNMP set calls from the
222. s for Microsoft SOL Server and Terms and Conditions for Using Relational Database Management Systems Question When launching the OpenManage Essentials installer an error message is displayed stating a failure to load a specific library for example failed to load OMIL32 DLL a denial of access or an initialization error What do do Answer This issue is most likely due to insufficient Component Object Model COM permissions on the system To remedy this situation see support installshield com kb view asp articleid 0104986 The OpenManage Essentials installer may also fail if a previous installation of systems management software or some other software product was unsuccessful Delete the following temporary windows installer registry if present HKLM Software Microsoft Windows CurrentVersion Installer InProgress Upgrade Question What troubleshooting can do for the following error message Https error 503 The service is unavailable Answer To resolve this issue perform an IIS reset and launch OpenManage Essentials To perform an IIS reset launch the command prompt and type iisreset When an iisreset is done all connections to the web server are reset It also resets any website hosted on the same OpenManage Essentials server Question Why does an upgrade from OpenManage Essentials version 1 0 1 to 1 1 fail in a large deployment scenario Answer To resolve this issue ensure that the system meets the minimum hardware
223. s greater than or equal tothe value you provide System Update This page provides the following information e Summary e Compliant Systems e Non Compliant Systems e Non Inventoried System e All System Update Tasks e Issues and Resolutions For Updates Related Links Compliance Report Non Compliant Systems Non Inventoried Systems All System Update Tasks Compliance Report The compliance report provides a pie chart distribution of software update tasks Click a pie chart portion to view more information on the systems Related Links System Update 144 Compliance Report Options ET IT Get the latest This option is disabled if the catalog version is the latest Else it is active Click this option to get the latest catalog version Advanced Settings Using these options you can set preferences for upgrading and downgrade firmware BIOS driver and application versions e Enable Downgrades Select this option to install versions of firmware BIOS drivers and applications that are earlier than the versions installed on the systems Disable Downgrades This option is set by default selecting this option enables you to install versions of firmware BIOS drivers and applications that are later than the versions installed on the systems You can also set one of the following update modes as the default e OpenManage Server Administrator Allows you to update all components on the systems e
224. s option can be used when using IP or RAC_IP and it decreases the time it takes to run the task s as it skips unreachable devices Output to file Select to enable output to a log file This option captures standard output from the running application and writes it to the log file If you select this option you must enter the path name and file name of the log file This option is disabled by default Append Select this option to continue writing to the same file if you run a task multiple times Include errors Select to write all OpenManage Essentials detected errors to the log file For example if no response is received to a ping request before the execution of the command an error is written to the log file Schedule and Credentials Set schedule Select from these options Activate Schedule Select this option to activate a schedule for the task Run now Select this option to run the task immediately Set schedule Select this option to set a date and time for the task to run 169 Run Once Select this option to run the task on the planned schedule only once Periodic Select this option to run the task frequently at specified intervals Hourly Select this option to run the task once every hour Daily To run the task once every day Weekly To run the task once every week Monthly To run the task once every month Range of Recurrence e Start To specify the date and time at which the task should
225. script or executable to run on the local system Optional Enter any arguments for the command If SUSERNAME and PASSWORD are used in Arguments you can pass the credentials to the command by the entering the credentials under Script Credentials If 1P or RAC_IP are used in Arguments you can run the command against the selected target s by passing the IP address of each target to the command NOTE The tokens provided in the Arguments field must entirely be in either uppercase or lowercase For example HOSTNAME or hostname E NOTE If you are running a command that does not require any tokens or arguments the Script Credentials section and the Task Target tab are not displayed Optional Choose Ping Device if you want to ping the device first Optional Choose Output to file to capture task output from multiple targets Enter path and file name To log the information from all selected targets select Append To write all the detected errors to the log file select Include errors On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select targets for running the commands On Schedule and Credentials enter the local administrator credentials with privileges to run commands on the OpenManage Essentials system Set schedule for the task s and then click Finish For more information see About Tokens and Generic Command About Token
226. st xml gt e PS gt Add DevicesToCustomGroup GroupName lt groupName gt Devices lt comma separated list of devices gt Examples PS gt Add DevicesToCustomGroup GroupName MyServers DeviceList Samples XDeviceList xml or PS gt Add DevicesToCustomGroup GroupName MyServers Devices PE2900 WK28 ZMD PWR CODE US DELL COM HYPERVISOR M80504 W2K8 Example of a DeviceList xml file lt DeviceList gt lt Device Name PE2900 WK28 ZMD gt lt Device Name PWR CODE US DELL COM gt 223 lt Device Name HYPERVISOR gt lt Device Name M80504 W2K8 gt lt DeviceList gt Deleting a Group Description The Remove CustomGroup command allows you to remove a group from the root node Command PS gt Remove CustomGroup GroupName lt groupName gt Example PS gt Remove CustomGroup GroupName MyServers 224
227. stems You can do this by pinging one system from another using the ping lt IP address gt command 2 Check the SNMP configuration on the managed node Ensure that you have specified the OpenManage Essential console IP address and the community string name in the SNMP services of the managed node For information on setting SNMP on a Windows system see Configuring SNMP Services on Windows For information on setting SNMP on a Linux system see Configuring SNMP Services on Linux 3 Ensure that the SNMP Trap service services are running in the Open Manage Essentials system 4 Check firewall settings to allow UDP 161 162 ports Troubleshooting Discovery of Windows Server 2008 Based Servers You also have to allow the server discovery By default the option is disabled in Windows Server 2008 1 Click Start Control Panel gt Network and Internet gt Network and Sharing Center Advanced Sharing Setting 2 Choose the drop down arrow for the applicable network profile Home or Work Public and under Network Discovery select Turn on network discovery Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x or 5 0 Details To generate virtual machine and environmental traps from ESX or ESXi 3 5 or 4 x hosts configure and enable the embedded SNMP agent You cannot use the Net SNMP based agent to generate these traps although it can receive GET transactions and generate other types of traps This represents a change
228. stom device group in the device tree If required you can add devices to the group after it is created NOTE Using OpenManage Essentials CLI you can only create static groups which contain a finite list of servers You can create dynamic groups based on queries using the OpenManage Essentials console For more information see Creating a New Group Commands e PS gt Add CustomGroup GroupName lt groupName gt e PS gt Add CustomGroup GroupName lt groupName gt DeviceList lt DeviceList xml gt e PS gt Add CustomGroup GroupName lt groupName gt Devices lt comma separated list of devices gt Examples PS gt Add CustomGroup GroupName MyServers Devicelist Samples devicelist xml e PS gt Add CustomGroup GroupName MyServers Devices PE2900 WK28 ZMD PWR CODE US DELL COM HYPERVISOR M80504 W2K8 Example of a DeviceList xml file lt DeviceList gt lt Device Name PE2900 WK28 ZMD gt lt Device Name PWR CODE US DELL COM gt lt Device Name HYPERVISOR gt lt Device Name M80504 W2K8 gt lt DeviceList gt Adding Devices to a Custom Group Description The Add DevicesToCustomGroup command allows you to add devices to an existing group To add the devices to the group either use an xml file or list the devices and separate them using a comma Commands e PS gt Add DevicesToCustomGroup GroupName lt groupName gt DeviceList lt deviceli
229. story Drag a column header and drop it here to group by that column Status Task Name Start Time Completed Task State Successful Total Targets End Time Executed by User Compliant Systems Non Compliant Systems Non Inventoried Systems Issues and resolutions Figure 5 System Update Page 1 Compliance report See Compliance Report 2 Tabbed systems information See Compliant Systems Non Compliant Systems Non Inventoried Systems and Issues and Resolutions 3 System update tasks See All System Update Tasks Understanding Server BIOS Firmware and Drivers Sources There are multiple sources for obtaining firmware and drivers for the servers e Online source Default option which obtains latest driver and firmware versions from ftp dell com NOTE OpenManage Essentials automatically checks for updates and displays a message if a newer version is available e File system source Drivers and firmware from the Dell OpenManage Server Update Utility SUU media e Repository Manager file Customized selection of specific drivers and firmware generated from the Dell Repository Manager tool Choosing the Right Source for Updates Recommended Option Use the online source to ensure that you consistently have the latest drivers and firmware available from Dell or use the Dell Server Update Utility SUU option for a qualified set of drivers and firmware e Create Custom Catalog Using this option g
230. t do one of the following Select a query from the drop down list or create a new query by clicking the New button Choose target servers or DRACs iDRACs Only applicable targets are displayed by default For more information see the Device Capability Matrix 6 On Schedule and Credentials set the schedule parameters provide target credentials and then click Finish Related Links Remote Tasks Remote Tasks Reference Remote Tasks Home Command Line Task All Tasks 152 Device Capability Matrix Managing Generic Command Line Task Using Generic command line task you can run different types of tasks such as a batch file a script file such as a Powershell or VBS script an executable or a command on the local OpenManage Essentials system While the task always runs on the local OpenManage Essentials system you can structure the local task to interact with or act upon a variety of remote devices or servers You can enter tokens substitution parameters in the command line task to be passed to the script file executable command or batch file and execute local scripts on devices that are discovered in OpenManage Essentials To manage Generic command line tasks 1 2 3 4 5 From OpenManage Essentials click Manage Remote Tasks gt Common Tasks Create Command Line Task In the General tab choose Generic Command If required update the task name Enter the path and command batch
231. t Settings Custom URL Settings Warranty Notification Settings Device Group Permissions Console Settings Console Session Timeout Amount of user inactive time that passes before the console automatically logs the user out Database Maintenance Execution Schedule The date and time when the database maintenance activity will begin K NOTE It is recommended not to run or schedule any task discovery inventory status polling and so on during database maintenance as the console is less responsive during database maintenance Restart All OpenManage Essentials Services Restarts the services associated with OpenManage Essentials Security Settings ActiveX Allow MIB Import Utility Launch Installs and runs an ActiveX component on the client machine to launch the MIB Import Utility Allow Remote Desktop Launch Installs and runs an ActiveX component on the client machine to launch remote desktop sessions Allow Troubleshooting Tool Launch Installs and runs an ActiveX component on the client machine to launch the Dell Troubleshooting Tool ActiveX Status Displays the ActiveX status Click Refresh Status to refresh the ActiveX status Time Zone Settings 199 Observe Daylight Savings Time for Server Selected Click this check box to enable adjusting the scheduled Region date and time values based on the server s time zone Adjusting the server s time zone setting changes the settings in OpenManage Essentials Enabling th
232. t is resolved or does not require further action as a reminder to yourself To acknowledge alerts 1 2 Select Manage Alerts Alert Logs Click the alert you want to acknowledge E NOTE You can acknowledge multiple alerts simultaneously Use lt Ctrl gt or lt Shift gt to select multiple alerts Right click and click Acknowledge Set Selected Alerts or Filtered Alerts If you choose Selected Alerts the highlighted alerts are acknowledged If you choose Filtered Alerts all alerts in the current filter view are acknowledged Creating and Editing a New View To personalize the way you view alerts create a new view or modify an existing view To create a new view 1 2 Select Manage Alerts Common Tasks New Alert View Filter In Name and Severity Association enter a name for the new filter and then check one or more severities Click Next In Categories and Sources Association assign the alert category or source to which you want to associate with this view filter and click Next In Device Association create query for searching devices or assign the device or device groups which you want to associate to this view filter and then click Next 115 Optional By default the alert view filter is always active To limit activity in Date Time Association enter a date range time range or days and then click Next Optional In Acknowledged Association set duration when this alert action is a
233. t the top left of the map allows you to search for addresses The navigation toolbar displayed at the bottom of the map enables you to e Zoom in and out of the map e Move the map up down right or left e Select the map provider type a m W Figure 3 Navigation Toolbar The zoom level of the map can be identified by the scale that is displayed at the bottom right of the map Related Links Devices Reference Map View Home Portal 11 Map View Home Portal Interface General Navigation and Zooming Home View Tool Tip Search Pin Map Providers Map View Devices Tab Interface Configuring Map Settings Selecting a Device on Map View Health and Connection Status Multiple Devices at the Same Location Setting a Home View Viewing All Map Locations Adding a Device to the Map Moving a Device Location Using the Edit Location Details Option Importing Licensed Devices Using the Map View Search Bar Adding a Device Using the Search Pin Moving a Device Location Using the Search Pin Removing All Map Locations Editing a Map Location Removing a Map Location Exporting All Device Locations Managing Devices Map Providers You can select between MapQuest and Bing map providers using the Ka icon in the navigation toolbar By default the map is displayed using the MapQuest provider The following table provides information about the supported map providers Map
234. table provides information about the minimum permissions for SOL Server based on different installation and upgrade use cases Installing OpenManage Essentials for the first time sysadmin access on the installed instance and you select the Typical option during the installation process Installing OpenManage Essentials for the first time db_owner access on the OpenManage Essentials you select the Custom option during the installation database process and an empty OpenManage Essentials database is present locally or remotely 17 K NOTE If you select the Custom install option and do not enter any credentials then the installation is considered as a Typical installation and sysadmin rights are required You are installing OpenManage Essentials for the first dbcreator access on the server time you select the Custom option during the installation process and an empty OpenManage Essentials database is not present Upgrading OpenManage Essentials from version 1 1 db_owner access on the OpenManage Essentials to version 1 2 and an OpenManage Essentials database database is present locally or remotely Installing OpenManage Essentials 1 Double click the OpenManage Essentials executable file The Dell OpenManage Install screen is displayed The following options are available Dell OpenManage Essentials Select this option to install Dell OpenManage Essentials Troubleshooting Tool and Dell OpenManage Essentials
235. ter e RACADM version 7 2 or later e Firmware version 1 30 30 or later e Express or Enterprise license e iDRAC7 The Sample Server XML Configuration command line task allows you to apply a specific server configuration to multiple managed nodes Using Dell Lifecycle Controller 2 version 1 2 or later a server configuration summary can be exported from an iDRAC in XML format through the Export Server Configuration operation NOTE For information on exporting the server configuration summary using Lifecycle Controller 2 see the Configuration XML Workflows white paper at DellTechCenter com LC The server configuration summary XML file can be applied to another iDRAC using the Sample Server XML Configuration command line task NOTE To apply the server configuration summary from one iDRAC to another iDRAC both the iDRACs must be of the same generation same license state and so on For more information on the requirements see the L fecycle Controller LC XML Schema Guide Server Configuration XML File and Configuration XML Workflows white papers at DellTechCenter com LC To use the Sample Server XML Configuration command line task 1 In the OpenManage Essentials Remote Tasks portal right click the Sample Server XML Configuration and click Clone The Input information for the newly cloned task dialog box is displayed Provide the Cloned Task Name and click OK Right click the created cloned task and click Edit The Cre
236. the All Devices with x Days or less of warranty field select the number of days 4 To include devices with expired warranty or no warranty information in the warranty notifications scoreboard select Include Devices with Expired Warranties 5 Click Apply If any device meets the set criteria the OpenManage Essentials heading banner displays the warranty scoreboard notification icon including the number of devices Related Links Using the Warranty Scoreboard Notification Icon Device Warranty Report Warranty Notification Settings Using Map View E NOTE The Map View feature is available only if you have discovered any Dell PowerEdge VRTX devices with an Enterprise license using the WS Man protocol If the PowerEdge VRTX device with an Enterprise license is discovered using the SNMP protocol the Map View feature is not available In this case you must rediscover the PowerEdge VRTX device using the WS Man protocol E NOTE The map displayed in Map View should be considered as s from the map service provider OpenManage Essentials does not have any control over the accuracy of the map or address information E NOTE An Internet connection is required to perform some of the map functions such as zoom address search and so on If you are not connected to the Internet the following message is displayed on the map Warning Unable to connect to the Internet 76 The Map View feature allows the display and management of lic
237. the alerts generated for a device To view the alert summary 1 Click Manage Devices 2 Expand the device type and click the device 3 Inthe details page select Alerts Related Links Managing Devices Viewing System Event Logs 1 Click Manage Devices 2 Expand the device type and select Hardware Logs Related Links Managing Devices Searching for Devices Right click All Devices at the top of the device tree and click Search Devices You can also search for devices using logical arguments and save the queries for later 72 For example to create a query to search for a server in critical state with an IP address containing values 10 35 and the power status as Power Up 1 Click Manage Device Search then select Create New Query in the adjacent text field enter a query name 2 From the first line after Where select Device Type Is and then Server 3 Inthe next line select the check box then select AND Device Health Is and then select Critical 4 In the next line select the check box then select AND IP Address Contains and then in the adjacent field enter 10 35 In the next line select the check box then select AND Power Status Is and then select Power Up a 6 Click Save Query K NOTE You can click Run Query to run the query immediately To run an existing query select the query from the drop down list and click Run Query You can filter the results and export it to an HTML TXT or
238. the map provider is not able to resolve the address a message is displayed If required in the Contact field type the contact information Click Save Related Links Using Map View Adding a Device Using the Search Pin Moving a Device Location Using the Edit Location Details Option Es 1 NOTE Only OpenManage Essentials Administrators and Power Users are permitted to edit a map location Perform one of the following Click Home Map View Click Manage Devices Map View Right click a pin on the map and select Edit Location Details The Device Location Details dialog box is displayed In the Address field type the location name or airport code For example New York NOTE Using the Address field to move a device location requires an Internet lookup through the map provider to resolve the provided address The device is moved to the most appropriate location available from the Internet lookup If the map provider is not able to resolve the address a message is displayed and the device remains at the current location Click Save If the map provider is able to resolve the address or airport code the pin is moved to the specified location on the map Related Links Using Map View Moving a Device Location Using the Search Pin Importing Licensed Devices Es Es Es NOTE Only licensed Dell PowerEdge VRTX devices that are not already placed on the map can be imported to the map NOTE On
239. tree in the Devices portal To assign device groups to a user 1 Click Preferences Device Group Permissions The Device Group Permissions portal page is displayed In the Manage Device Group Permissions pane select the user to whom you want to assign device groups The Device Groups for Tasks and Patch Targeting section is displayed in the right side panel In the device groups tree view select the check boxes appropriate to the device group s you want to assign to the selected user If you want to remove a device group assignment that you made previously clear the check boxes of the appropriate device groups Click Apply K NOTE An OmeSiteAdministrators task target remains as is when the task was created If the OmeAdministrators change the OmeSiteAdministrators device group permissions the task targets are not modified Changing an OmeSiteAdministrators device group permissions does not change tasks the OmeSiteAdministrators created earlier K NOTE Only Server RAC or custom device groups that are assigned to OmeSiteAdministrators are available to OmeSiteAdministrators for remote or system update tasks To make any other device groups available to the OmeSiteAdministrators for remote or system update tasks you must create a custom device group which includes other device groups and assign it to the OmeSiteAdministrators Related Links 196 Device Group Permissions Removing Users From the OmeSiteAdmin
240. ts on Management Statons EE 177 Supported Protocols and Ports on Managed Nodes 19 TrOUBlESMOOING siii Ads 179 OpenManage Essentials Troubleshooting Tool 179 Troubleshooting AA SN EE EEENEEEEEEEEEENEEEENEEEEEEE EE riinan EEN Troubleshooting Device Discovery Troubleshooting Receiving SNMP Traps Troubleshooting Discovery of Windows Server 2008 Based Server 181 Troubleshooting SNMP Traps for ESX or ESXi Versions 3 5 4 x orbn 181 Troubleshooting Problems With Microsoft Internet Explorer 181 Troubleshooting A 182 20 Frequently Asked Duesttons EEN 185 sd ii A a 185 E O E ANN 185 HE 186 Optional Command RS A 186 Customization Nu TE 187 MSI Return e LTE 188 Email Alem A iON ae a a E dica 189 DISCOV EE 189 INVENTO Va di 190 SA EN 190 Device Group Permissions iere dE Eet EENEG 191 Device Group Permissions Portal 191 Remote and System Update Tasks ENEE 192 Custom Device Groups cicatrices 192 ele 193 LOG BIEN 193 To aa 194 21 Managing Device Group Permtssions EEN Adding Users to the OmeSiteAdministrators Role ENEE Assigning Device Groups to a User Removing Users From the OmeSiteAdministrators Role 22 Preferences Reference ENEE 199 Eoaea EESTE tLe AEE A E dais SEI TEEN Alert Settings Custom URL Settings Warranty Notification Setting ENEE 201 Device Group Permissions GOMMON RK aia Manage Device Group Pemmissions ENEE Device Groups for Tasks and Patch Targeting 23 QS A A
241. type is unknown and it is classified as an unknown device or that the health status cannot be determined because the device does not have proper instrumentation or the proper protocol was not used to discover the device Device Details The device details depending on the device type may contain the following information Device Summary e OS Information e Software Agent Information e NIC Information e Virtual Machine Host Product Information e RAC Device Information e Processor Information e Memory Device Information e Firmware Information e Power Supply Information e Embedded Device Information e Device Card Information e Controller Information e Controller Battery Information e Enclosure Information e Physical Disk Information e Virtual Disk Information 71 e Contact Information e Software Inventory Information e Trusted Platform Module Information e Slot Information e Virtual Flash Information e FRU Information e Acquisition Information e Depreciation Information e Extended Warranty Information e Ownership Information e Outsource Information e Maser Information NOTE Hardware inventory can be retrieved from iDRAC6 7 and ESXi if OpenManage Server Administrator VIB is installed using WS Man protocol Viewing Device Inventory To view inventory click Manage Devices expand the device type and click the device Related Links Managing Devices Viewing Alerts Summary You can view all
242. u want to include about the device Contact Optional Any contact information that you want to include for the device To import the licensed PowerEdge VRTX devices to the map you must update the csv file with one of the following e Latitude and Longitude e Address Related Links Importing Licensed Devices Using the Map View Search Bar E NOTE The map providers may not be able to resolve all addresses or airport codes correctly The search bar on Map View enables you to search for locations on the map using an address or airport code To search for a location type the location name or airport code for example New York or JFK in the search bar and either press lt Enter gt or click the arrow icon If the map provider is able to resolve the address or airport code a search pin is displayed at the specified location on the map Related Links Using Map View Search Pin The search pin is a larger pin that represents the search result on the map The following are the characteristics of the search pin e At any instance only one search pin can be located on the map The search pin is displayed on the map at a location until you remove it or perform a new search To remove the search pin right click the search pin and click Remove e Unlike the device pin the search pin does not overlay any status e Double clicking the search pin allows you to zoom in and zoom out of the location e Move the mouse pointer over t
243. und in the task details Try setting all internet explorer security settings to LOW if tasks do not run Device Group Permissions Device Group Permissions Portal Question Can add a user group to the OmeSiteAdministrators role Answer No adding a user group to the OmeSiteAdministrators role is not supported in OpenManage Essentials version 1 2 Question Can add an OmeAdministrator to the OmeSiteAdministrators role Answer Yes you can add an OmeAdministrator to the OmeSiteAdministrators role The user will have all the privileges of the OmeAdministrator However to effectively manage device group permissions it is recommended that a member of the OmeSiteAdministrators role is removed from the OmeAdministrators and OmePowerUsers roles Question Can add a user who has not logged on to OpenManage Essentials to the OmeSiteAdministrators role Answer Yes you can use the Edit Members of OmeSiteAdministrators wizard to add a user who has not logged on to OpenManage Essentials to the OmeSiteAdministrators role Question What happens if a OmePowerUser is added to the OmeSiteAdministrators role Answer Roles and permissions are additive The user will not have all of but retain some of the restrictions of a OmeSiteAdministrator The user will be able to perform edit actions that the OmeSiteAdministrator was not able to perform Target security cannot be guaranteed for this type of user they can edit device groups assigned to them
244. update mode selected Not applicable WS MAN OpenManage Server iDRAC All components are updated The server IP is Administrator using iDRAC not discovered Not applicable WS MAN iDRAC iDRAC The server IP is not discovered Applying System Updates E NOTE You can only update systems using iDRAC6 and above if they are discovered using the WS Man protocol E NOTE Applying system updates out of band iDRAC is supported only for 32 bit Dell Update Packages DUPs If you select a catalog that has no 32 bit DUPs for applying an out of band system update OpenManage Essentials does not display any updates under Select Updates to Apply NOTE Applying system updates in band requires that the Windows Management Instrumentation service is running on the selected targets NOTE Applying system updates requires the availability of the default Temp folder C Users lt username gt AppData Local Temp Ensure that the Temp folder is not deleted or moved To apply system updates 1 Click Manage System Update 2 In System Update select the Non Compliant Systems tab NOTE You can also filter systems either based on the groups or the devices by clicking the Filtered by link Select the devices in the Select System Update Target Devices and Device Groups window and click Apply 3 In Non Compliant systems select the systems you want to update K NOTE You can update multiple systems at the same time 139 4 Click Apply S
245. upplies the hard drive ESX Information Host Name The unique system s name that identifies it on the network and the system in which embedded bare metal product is installed System Type The system s model information VM Type The type of embedded bare metal product installed on the system For example VMware ESX 106 Version The version of the embedded bare metal that is installed on the system Guest Name The name of the guest virtual machine Guest OS Type The operating system that is installed on the virtual machine Guest Memory Size MB The size of the virtual machine s RAM Guest State The state of the virtual machine if the machine is powered off or powered on HyperV Information Host Name The unique system s name that identifies it on the network and the system in which the HyperV is installed System Type The system s model information Guest Name The name of the guest virtual machine Guest Memory Size MB The size of the virtual machine s RAM Guest State The state of the virtual machine if the machine is powered off or powered on Field Replaceable Unit FRU Information System Name The user provided name of the system Model Type The system s model name For example PowerEdge R710 Service Tag Unique identification number assigned to the system FRU Device Name The standard FRU name assigned to the device FRU Manufacturer The name of the FRU manufacturer FRU Serial Number Th
246. upported Not supported Administrator command task IPMI command Not supported Not supported Not supported Not supported Not supported task RACADM Not supported Not supported Not supported Not supported Supported command line task Device capabilities for a server or DRAC iDRAC device are populated during discovery and is leveraged by remote tasks to determine applicable targets for each task type The capability is populated based on the following parameters e Protocol used to discover the server and DRAC iDRAC For example IPMI SNMP and so on e If Server Administrator is installed on the server e Settings enabled on the DRAC iDRAC Selecting the Enable All check box allows you to override device capability and allows all the available devices for selection as task targets The device capability matrix below provides information about the type of remote tasks supported on devices when the device capabilities are overridden All Servers Windows based Linux based DRAC iDRAC DRAC iDRAC except ESXi Servers without Servers without discovered using discovered using With Server Server Server IPMI SNMP WS Man Remote Task Administrator and Administrator and Administrator and Type Discovered Using discovered using discovered using SNMP WMI WMI SSH DRAC iDRAC is not discovered Server operating system is not discovered Reboot power Supported Supported Not supported Not supported Not supported cycle operation Power
247. urchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link based on your need Installing OpenManage Essentials Related Links Downloading OpenManage Essentials Installing OpenManage Essentials Migrating IT Assistant to OpenManage Essentials Installation Prerequisites and Minimum Requirements Installation Prerequisites and Minimum Requirements For a list of supported platforms operating systems and browsers see the De OpenManage Essentials Support Matrix at dell com OpenManageManuals To install OpenManage Essentials you require local system administrator privileges and the system you are using must meet the criteria mentioned in Minimum Recommended Hardware and Minimum Requirements Minimum Recommended Hardware Minimum Recommended Large Deployments Medium Deployments a Small Deployments a Hardware Number of Devices Up to 2000 Up to 500 Up to 100 Type of System Physical machines Virtual Physical machines Virtual Physical machines Virtual mach
248. ver Administrator SNMP WS MAN iDRAC iDRAC BIOS firmware and applications are updated using iDRAC Es NOTE When an iDRAC IP is discovered using WS MAN the iDRAC software inventory is retrieved and the components are updated using iDRAC However if drivers are present in addition to BIOS firmware and applications then all the components are updated using Server Administrator and not iDRAC W WS MAN OpenManage Server Server All components are updated Administrator using OpenManage Server Administrator W WS MAN iDRAC BIOS firmware and applications are updated using iDRAC 138 Protocol Used for Protocol Used for Preferred System Credentials for Actual Update Mode Server IP iDRAC IP Update Mode Selected System Update Discovery and Discovery and in Advanced Settings Inventory Inventory K NOTE When an iDRAC IP is discovered using WS MAN the iDRAC software inventory is retrieved and the components are updated using iDRAC However if drivers are present in addition to BIOS firmware and applications then all the components are updated using Server Administrator and not iDRAC All components are updated WS MAN ESXi WS MAN ESXi OpenManage Server iDRAC based server based server Administrator using iDRAC For ESXi based E p a servers all components are WS MAN ESXi WS MAN ESXi iDRAC DRAC updated using iDRAC based server based server irrespective of preferred system
249. ver XML Configuration Command Line Task Remote Tasks Remote Tasks Reference 160 17 Remote Tasks Reference From Remote Tasks you can Run commands on local and remote systems batch files and executable files on the local systems and schedule local and remote tasks e Change power status for a system e Deploy OpenManage Server Administrator on systems e View the remote tasks Remote Tasks Common Tasks Create Command Line Task Create Deployment Task Create Power Task e Remote Tasks Server Power Options Deploy Server Administrator Command Line Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Server XML Configuration Command Line Task Remote Tasks Home Command Line Task All Tasks Device Capability Matrix Remote Tasks Home To view Remote Tasks page in OpenManage Essentials click Manage Remote Tasks Related Links Managing Command Line Task Managing RACADM Command Line Tasks Managing Server Power Options Deploying Server Administrator Working With Sample Remote Tasks Use Cases Using the Sample Server XML Configuration Command Line Task 161 Remote Tasks Remote Tasks Reference Remote Tasks Remote Tasks page lists this information e
250. vices on the network edit the ICMP parameters In SNMP Configuration to discover servers provide the SNMP parameters Ensure that the SNMP community string specified in Get Community matches the SNMP community string of the device or devices you wish to discover K NOTE iDRAC only supports only the default SNMP port 161 If the default SNMP port is changed iDRAC may not get discovered In WMI Configuration to authenticate and connect to remote devices provide the WMI parameters The format for entering credentials for WMI must be doma nluser name for domain based networks or localhostluser name for non domain based networks In Storage Configuration to discover PowerVault modular disk array or EMC devices edit parameters In WS Man Configuration to enable discovery of Dell PowerEdge VRTX iDRAC 6 iDRAC 7 and ESXi installed servers provide WS Man parameters In SSH Configuration to enable discovery of Linux based servers provide the SSH parameters In IPMI Configuration to enable server discovery provide the IPMI parameters IPMI is typically used to discover BMC or iDRACs on Dell servers You can include the optional KG key when discovering RAC devices In Discovery Range Action choose to discover inventory or perform both tasks The default option is to perform both discovery and inventory Select Perform only discovery or Perform both discovery and inventory to run the task immediately To schedule the task to run
251. w based servers see Supported Windows and Linux Packages and Arguments Select Generate Trusted Key and select Allow reboot K NOTE Install Server Administrator prerequisites before deploying Server Administrator on Linux 3 On Task Target do one of the following Select a query from the drop down list or create a new query by clicking the New button Select servers on which you want to run this task and click Next On Schedule and Credentials set the schedule parameters provide user credentials to enable the task If you want to deploy Server Administrator using sudo select Enable Sudo and update the SSH port number NOTE Before you deploy OpenManage Server Administrator using sudo create a new user account edit the sudoers file using the vi sudo command and add the following For target systems running a 32 bit operating systems Cmnd_Alias OMEUPDATE bin tar bin cat opt dell srvadmin bin omexec tmp LinuxPreInstallPackage runbada tmp LinuxPreInstallPackage omexec lt sudo_username gt ALL OMEUPDATE NOPASSWD OMEUPDATE For target systems running a 64 bit operating systems Cmnd Alias OMEUPDATE bin tar bin cat opt dell srvadmin bin omexec tmp LinuxPreInstallPackage64 runbada tmp LinuxPreInstallPackage64 omexec lt sudo_username gt ALL OMEUPDATE NOPASSWD OMEUPDATE NOTE Deploying OpenManage Server Administrator using su
252. wem 4 Y control to dock a floating component You can create a tabbed view by docking a pane within other panes or dock a pane atthe top bottom left or right side of the main window You can resize panes and all panes will fill the selected area when docked To move the component to the side bar click the q icon and to restore it select the component and click the icon To create filters in a report grid click the Y icon This is not specific to the portal page layout and the settings related to these associations are not saved Filtering Data You can filter the results by dragging and dropping column headers to the top of reports You can choose one or more attributes when revising the view to meet your specific needs For example in Devices by Status pie chart click a status such as Critical In the Device Summary page drag the Device Type and Service Tag to the top of the report The view immediately changes to a nested information based on your preference In this example the information is grouped first by Device Type and second by Service Tag Drill down through these filtered groups to view the remaining information for the devices For more information see Viewing Device Summary Search Bar The search bar is displayed at the top right of the dashboard below the heading banner The search bar is accessible from all portal pages except when a pop up or wizard is displayed As you type text in t
253. ws Components Click Security and ensure that Accept SNMP packets from any host is selected Under Accepted Community Names ensure that public or a community string of your choice is set If not set by default click Add and type a community string in Community Name Also select community rights as READ ONLY or READ WRITE Click Traps and ensure that the community string field has a valid name In Trap destination click Add and enter the Open Manage Essential Console IP address Start the service Configuring SNMP Services on Linux 1 2 3 4 180 Run the command rpm qa grep snmp and ensure that the net snmp package is installed Runcd etc snmp to navigate to the snmp directory Open snmpd conf in the VI editor vi sampd conf Search snmpd conf for group context sec model sec level prefix read write notif and ensure that the values for fields read write and notif are set to all 5 At the end of the snmpd conf file just before Further Information enter the Open Manage Essentials Console IP address in the following format trapsink lt OPEN MANAGE ESSENTIALS CONSOLE IP gt lt community string gt For example trapsink 10 94 174 190 public 6 Start the SNMP services service snmpd restart Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps perform the following steps to troubleshoot and fix the problem 1 Check for network connectivity between the two sy
254. xPreInstallPackage omexec lt sudo_username gt ALL OMEUPDATE NOPASSWD OMEUPDATE For target systems running a 64 bit operating systems Cmnd Alias OMEUPDATE bin tar opt dell srvadmin bin omexec tmp LinuxPreInstallPackage64 runbada tmp LinuxPreInstallPackage64 omexec lt sudo_username gt ALL OMEUPDATE NOPASSWD OMEUPDATE Es NOTE Applying system updates using sudo is not supported for SUSE Linux Enterprise Server targets 11 Click Finish NOTE You cannot schedule Windows and Linux updates to occur using the same task Create a separate task for each Viewing Updated Status To view and confirm that updates were applied successfully click Manage System Update Summary The Task Execution History pane displays ifthe updates were applied successfully View Active Catalog Select to view the catalog file that is currently in use for doing software updates Source Displays the source The source is either Server Update Utility FTP or Repository Manager Source Type The type for source from which the catalog file is taken For example Dell ftp site 140 Release ID The unique identification number assigned to the released catalog file Release Date The date on which the catalog file was released Newer version available Displays if a newer version is available Issues and Resolutions Use Case Scenarios The following table provides i
255. xisting discovery ranges This command targets the existing specified discovery range s and replaces the protocol information with the information specified in the DiscoveryProfile xml file For more information about the DiscoveryProfile xml and RangeList xml files see Creating a Discovery Profile Input File and Specifying IPs Ranges or Host names Using XML or CSV Files Commands e PS gt Set ModifyDiscoveryRang Profile lt DiscoveryProfile xml gt Range lt range gt e PS gt Set ModifyDiscoveryRang Profile lt DiscoveryProfile xml gt RangeList lt RangeList xml gt Examples e PS gt Set ModifyDiscoveryRang Profile Samples DiscoveryProfile xml Range 10 35 1 23 e PS gt Set ModifyDiscoveryRang Profile Samples DiscoveryProfile xml RangeList Samples RangeList xml Editing a Discovery Range Group Description The Set ModifyDiscoveryRangeGroup command allows you to edit an existing discovery range group You can change the protocols for the discovery range group by specifying a DiscoveryProfile xml file which changes the current protocol settings for the specified group For information about the DiscoveryProfile xml file see Creating a Discovery Profile Input File Command PS gt Set ModifyDiscoveryRangeGroup GroupName lt groupname gt Profile lt DiscoveryProfile xml gt AddRangeList lt rangelist xml or csv file gt Example e Change a discovery range group s discovery profile and add new ra
256. xt c Select Place all certificates in the following store and click Browse The Select Certificate Store dialog box is displayed d Select Trusted Root Certification Authorities and click OK e Click Next f Click Finish The Security Warning dialog box is displayed g Click Yes 17 Close the web browser and open the web console of the target device DRAC or CMC in a new browser window 18 Discover and inventory the WS Man target s in OpenManage Essentials using the newcert cer RootCA signed certificate file Excluding Ranges Configure exclude ranges to prevent servers from being discovered rediscovered or limit the number of devices displayed in the device tree To exclude a range from discovery task 1 From OpenManage Essentials select Manage Discovery and Inventory gt Common Tasks Add Exclude Range 2 In Exclude Range Configuration provide IP address range discovery range name or host name and click Add 3 Click Finish Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status Viewing Configured Discovery and Inventory Ranges From OpenManage Essentials click Manage Discovery and Inventory Discovery Ranges All Ranges Related Links Discovery and Inventory Portal Last Discovery and Inventory Discovered Versus Inventoried Devices Task Status 51 Scheduling Discovery E NOTE It is recommended n
257. y Settings e SNMP Trap Settings e Install OpenManage Server Administrator e Windows Server 2008 Configuration e Firewall Configuration e Protocol Support Matrix e Discover Devices You can view tutorials for the following e Upgrade to OpenManage Essentials 1 2 e Discover and Monitor 12G Servers without OpenManage Server Administrator e Linux Configuration for SNMP and OpenManage Server Administrator e SNMP Configuration using Group Policies e Configuring ESX 4 x for Discovery and Inventory e Configuring ESXi 4 x and 5 0 for Discovery and Inventory e Device Group Permissions Tutorial 213 214 21 Using OpenManage Essentials Command Line Interface Launching the OpenManage Essentials Command Line Interface Click Start All Programs OpenManage Applications Essentials Essentials Command Line Interface Creating a Discovery Profile Input File CLI commands that create discovery ranges or discovery groups require an XML based file that defines the parameters for discovery protocols such as SNMP WMI Storage WS Man SSH and IPMI This file defines which protocols are used and the parameters for each of the protocols The file can be modified using an XML editor or a text editor A sample XML file DiscoveryProfile xml is included in thesamples folder at C Program Files x86 Dell SysMgt Essentials Tools CLI Samples Edit the xml file and rename it to create multiple discovery profiles You cannot store passwor
258. ype an appropriate file name and click Save Related Links Using Map View 88 Devices Reference This page provides the following information List of devices based on the device type for example HA clusters servers and so on Summary of devices and alerts Alerts generated for a particular device Health of devices based on the Normal Critical Unknown and Warning types K NOTE For Dell 12 Generation PowerEdge servers denoted as yx2 x where y denotes alphabets for example M modular R rack or T tower and xdenotes numbers discovered using WMI and SNMP protocols the DRAC health status is displayed under Servers even if OpenManage Server Administrator is not installed on the server K NOTE Based on the severity of the agents of a discovered device the overall health is the most critical of the severity For example in the device tree for server types if there are two servers with status Warning and Critical then the parent Server s status is set to Critical Connection status of devices When both server in band and DRAC iDRAC out of band are discovered and correlated the Connection Status under Device Summary displays the connection status of the server The RAC Connection Status under RAC Device Information displays the DRAC iDRAC connection status When only DRAC iDRAC out of band is discovered server is not discovered the Connection Status and the RAC Connection Status display the same i

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