Dell Lifecycle Controller 1.3 White Paper
Contents
1. If an event matches a filter and the filter is configured to generate an alert an alert is sent to a preconfigured destination Alerts can take the form of an email alert Simple Network Management Protocol SNMP alert Intelligent Platform Management Interface IPMI alert remote system log syslog alert or Web Services WS Events alert Each individual event can also be set with a different system action including power cycle reboot and power off To arrange immediate notification in the case of an event you can set alerts and actions using the iIDRAC7 web interface or command line interface CLI Alerts provide information about events and allow you or the system to take the necessary action to remedy an event before a system failure occurs causing costly downtime in the data center iIDRAC7 now supports more types of alerts and offers an improved user friendly web interface Feature enhancements Management controllers on previous generation Dell servers early DRAC and iDRAC versions and the baseboard management controller BMC supported only Platform Event Trap PET alerts These IPMI alerts were confined to events generated by IPMI sensors and did not include events generated by subsystems such as storage or memory Additionally only servers with Dell OpenManage Server Administrator OMSA could send SNMPv1 alerts With the latest version of IDRAC7 SNMP alerts no longer require an operating system or agent such as OM2. Intrusion asfTrapCaseIntrusion TRAP TYPE ENTERPRISE astPetivts DESCRIPTION Chassis Intrusion Physical Security Violation SUMMARY Chassis Intrusion Physical Security Violation ARGUMENTS SEVERITY CRITICAL t 3506096 You can also decode the contents of the Message field using the PET specification which indicates a number of items such as the sensor number and the event severity 11 Enhancements to iDRAC7 Alert Notification Remote System Log alerts Using iDRACZ for Dell PowerEdge i generation servers you can configure alerts to be send toa remote syslog To send an event alert to a remote syslog sever select the corresponding check box under Remote System Log See Figure 8 Figure 8 Configuring Remote System Log alerts Alerts and Remote System Log Configuration Back to Top Page 3 of 13 4 gt SNMP Remote ws Email Trap IPMI Alert SystemLog Eventing Action Category Alert Severity a G a dv z No Action Lz System Health Hardware Config ap H E v iz No Action Ra System Health Hardware Config 2 E B E 7 E No Action System Health Memory we E B E 7 B No Action System Health Memory 5 z v a No Action E System Health Memory Qo S E E v No Action x System Health NIC Config se v 7 E 7 a No Action System Health NIC Config A 7 7 E v a No Action System Health OS Event we m E z iv E No Action x Pagel3 of13 Apply Note Remote syslog
3. E E ice cc hme EE EE E E E E 15 Figures PCS Alertcalegories anad Severity ICEVI psina a E AAEE aE EAEE S 4 UU 2 PROM OS eri A RE E E som oauiderestedaad seun ate acne dekticiedtmeasea dent eeuianee soe doktanss 9 Figure 5 Email alert configuration ccccccccccccceeseesessseseeeeuscceecsseceeneneesessesesecenaeseseaeeceeenesetsseeedesneccinsasceeeetens 6 Fgu ure4 Authenticated ernail alert configurati ri erranik E aii 6 PIQUED SCOPING SNMP Trap ANSI S sesane ne eea ada eraa eri Eaa eig na 8 FIGUFEG Setting G CESUMAUOM address siccscctstcconasuenncetsnatantesanddsrinaenanstinentanrbuetidaahen S kip einan a E i iisi siR 9 Figure 7 Sample alert for a chassis intrusion CVENK ccccccccccccseessesessessecsecesssceseeesecesseseeseeeensctteceeeeeneens 1 Figure 8 Configuring Remote System Log alerts asn n iiaeanesaoorooereinrnrinnnnrassrctorrinrrrrrannsnsascoortrrenrnrirananasnns 12 Fouro REMO V Og SANIN Oer EEE EE EEE E EE E EER EE ead 12 Fig re 10 lt oniguring WS Eventing alerts seca nits cecransat ainatetaniunnencmcd mint ctaamiaaar alee E Ea gE EEEa a EE EEE EEEa 15 Figure TT Tesingaconngured EVEN scsi n TE E aE a R aa ieseana osie 14 This document is for informational purposes only and may contain typographical errors and technical inaccuracies The content is provided as is without express or implied warranties of any kind 2013 Dell Inc All rights reserved Dell and its affiliates cannot be responsible for e
4. IDs see the Dell Event Message Reference or the Dell Event Error Message Reference 2 0 on Dell com Each alert message starts with a three or four character code to identify the problem area This code Is followed by a three or four digit number that specifies the actual error 2 Click Test to send the configured event to the respective SNMP IPMI email remote syslog and WS Eventing alerts Figure 11 Testing a configured event Test Event a Back to Top Message ID to Test Event LIC204 Test Configuring network settings for alerts For alerts to work correctly you must configure the iDRAC7 network settings for a DNS server and a domain name You can configure the iDRAC7 network settings using either the iIDRAC7 web interface or RACADM CLI Configuring networks settings in the IDRAC7 web interface 1 Select Overview gt iDRAC Settings gt Network 2 Under Common Settings select Register DRAC on DNS 5 Inthe same section either select Auto Config Domain Name or enter a static DNS Domain Name 4 Under IPv4 Settings either select Use DHCP to obtain DNS server addresses or manually enter the IP address of your DNS server 5 For IPv6 you can use the Autoconfiguration Enable feature or manually enter the IP and DNS information When using IPv6 make sure you specify the iDRAC DNS domain name under Common Settings Configuring networks settings using RACADM commands For instructions see the RACADM Command Lin
5. IP PERRE Address or FQDN DNS 172 17 0 4 Name Apply Enhancements to iDRAC7 Alert Notification Configuring email alerts using RACADM commands To configure the SMTP email server set Command racadm set iDRAC RemoteHosts SMTPServerlIPAddress lt SMTP Email Server IP Address gt config command racadm config g cfgRemoteHosts o cfgRhostsSmtpServerlIpAddr lt SMTP Email Server IP Address gt To enable email alerts config command racadm config g cfgEmailAlert o cfgEmailAlertEnable 1 index 011 where index is the email destination index and O disables the email alert or 1 enables the alert The email destination index can be a value from 1 through 4 For example to enable email with index 4 use the following command racadm config g cfgEmailAlert o cfgEmailAlertEnable 1 4 1 set Command racadm set iDRAC EmailAlert Enable index 1 where index is the email destination index and O disables the email alert or 1 enables the alert The email destination index can be a value from 1 through 4 For example to enable email with index 4 enter the following command racadm set iDRAC EmailAlert Enable 4 1 To configure email settings config command racadm config g cfgEmailAlert o cfgEmailAlertAddress 1 1 email address where 1 is the email destination index and email address is the destination email address that receives the platform event alerts set Command racadm set iDRAC EmailAlert Address 1 e
6. Is an Enterprise level license feature and is not available at the Express level Configuring remote syslog in the IDRAC7 web interface 1 Select Overview gt Server gt Logs gt Settings 2 Select the Remote Syslog Enabled check box 3 To define the server location enter the destination server address in the Syslog Server field and enter the Port Number 4 Click Apply Figure 9 Remote Syslog Settings Properties Console Attached Media vFlash Job Queue Logs Settings Lifecycle Log Remote Syslog Settings C Remote Syslog Settings Remote Syslog Enabled Iv Syslog Servert 192 168 201 62 Syslog Server2 Syslog Server3 Port Number 514 _ Apply 12 Enhancements to iDRAC7 Alert Notification Configuring remote syslog using RACADM commands To enable remote syslog config command racadm config g cfgRemotehosts o cfgRhostsSyslogEnable number where number is to disable 0 or enable 1 the remote syslog set Command racadm set iDRAC Syslog SyslogEnable number where number is to disable 0 or enable 1 the remote syslog To set a destination address for a remote syslog config command racadm config g cfgRemotehosts o cfgRhostsSyslogServer address where is number of the syslog server user can configure up to 3 servers and address is the IP address of the destination server set Command racadm set iDRAC Syslog Server address where is number of the syslog s
7. Enhancements to iDRAC7 Alert Notification This Dell white paper discusses the improvements made to the IDRAC7 version 1 50 30 alerting capabilities Kareem Fazal Test Engineer Enterprise Software Validation Cori Rizzo Test Engineer Enterprise Software Validation Sanjeev Singh Firmware Engineer Enterprise Firmware Enhancements to iDRAC7 Alert Notification Contents EXECU SS I ora pete cote sacar titer pees cota EE E EE E E EE E EE E EE 5 PA CNN NG a cae E erecta ce cro hc rr sak SGP oc cep ss ge a eo ener atl E amano etre Rea Sema a 5 Feature SVG Vi SS ysis eae srs epee eating wns save aa AEE gS pe eves vf sate alon ated gp aang ose ones Bee die TEE 5 Filtering alerts by category and severity leVEIS cccceseeeecsnscessceeeceeseseseessesesnanscseseeeseeeseesseseeesneasnesssseeeeeess 4 IT E Sl E A Dev hs cece eur aie dauasoas San sade sacnaemevatede es gt FEN UR a s cno52 dpci sensctauintondeieanagntacmanporceamientoannnsosdaeueenbsemusonccasapatceanntor eonten E E E deeunpenesantenhaonantondes 6 INNE MA OS css rere mah terre neediest a ciel orto EE E Gait E EAE E E Aen henns 8 PI EEA GUL at sherpa ete tac le oe desks eee eh EEEE E SE A EOE paced EOE 10 FIA Cy enr Log er rsa secret octet a a e E rE 12 W EIR a a e E E E A E E E E E E E tans 15 Testung c ntg ured SV OIG sesssrssessiree s ts E a e E EE TE EE E E E EENES 14 COMNGUMING NetWork Settings TOr alerts erasan ipinasa A ENEA ANE rE AR ENTAO nan NEAREST AEN 14 S AN 7 e
8. SA With the latest enhancements to the alert notification feature in iDRAC monitoring your PowerEdge systems is easier than ever These feature enhancements include Out of band SNMP alerts Authenticated email alerts Events logging to remote syslog Enhancements to iDRAC7 Alert Notification Additional alert subsystem categories Column separated information such as severity type info warning and critical category type and action type Recommended actions specified for each alert Support for SNMPvi and SNMPv2 alerts No requirement for an operating system agent for SNMP alerts meaning no additional software installations for the host operating system Fully qualified domain name supported for email SNMP and IPMI alert destinations Capability for testing configured events Filtering alerts by category and severity levels You can sort and search for alerts by either category or severity using the IDRAC7 web interface Supported alert category types in include System Health Storage Configuration Audit Updates Work Notes Supported alert severity types in include Critical Warning Informational You can select as many alert categories or severity levels as you need when searching for alerts See Figure 1 Figure 1 Alert categories and severity levels Alerts Filter a Back to Top Category Severity 7 System Health Audit 7 Informational vy Storage 7 Updates 7 Warning yy Configuration vy Work Notes iy C
9. e Reference Guide for IDRAC7 1 50 50 and CMC 4 3 14 Enhancements to iDRAC7 Alert Notification Summary The alert enhancements in the IDRAC7 1 30 30 firmware release provide IT administrators with more options methods and granularity to manage Dell PowerEdge servers Key improvements include Improved web interface that is more user friendly Individual alert messages with recommended actions for resolving events Alerts for more subsystem categories such as storage and configuration Additional types of alerts including SNMP WS Events authenticated email and remote syslog Additionally you can receive alerts for servers that have no operating system installed and therefore no need for installing an operating system agent such as OMSA You can configure alert destinations using a fully qualified domain name instead of an IP address Plus you now have the ability to search and view the newly standardized message database using the iDRAC7 web interface Dell continues to listen to our customers and provide features that meet the needs of the ever changing IT world By adding these enhancements to the alerting feature administrators have much more flexibility to configure alerts for their specific environment More information on iDRAC7 version 1 50 30 For more information on iDRAC7 version 1 30 50 see Support for Integrated Dell Remote Access Controller 7 Version 1 50 50 on Dell com 15
10. erver user can configure up to 3 servers and address is the IP address of the destination server WS Eventing alerts For Dell PowerEdge 12 generation servers you can set WS Eventing to receive WS Eventing notifications In iDRAC7 1 50 50 WS Eventing only supports job control events that are found in the configuration category WS Eventing defines a protocol for a client service subscriber to register interest a subscription with a server web service event source to receive the messages containing the server events notifications or event messages To set WS Eventing for a configuration event select the corresponding check box under WS Eventing See Figure 10 Figure 10 Configuring WS Eventing alerts Alerts and Remote System Log Configuration a Back to Top Page 4 of 1 SNMP Remote ws Email Trap IPMI Alert SystemLog Eventing Action _ Category Alert Severity amp a a 3 iv No Action Configuration DRAC IP p po e Address se No Action Configuration Job Control wp m E Fi E 7 No Action Configuration RAC Event Oo ia E pa mr No Action Configuration Security Event AL E F Ea m No Action C Page 4 lof1 Apply Enhancements to iDRAC7 Alert Notification Testing configured events After configuring alerts you can test the configuration of each event 1 Inthe IDRAC7 web interface enter the message ID of an alert in the Message ID to Test Event field See Figure 11 For a list of valid message
11. format is specified in the PET specification see http download intel com design servers ipmi PET100 pdf To help decode IPMI trap information Dell provides a Management Information Base MIB file DcAsfSrv mib on the OpenManage DVD and on Support Dell com IPMI alerts are more difficult to decode than SNMP alerts You need to correlate events with the MIB file and or sensor information to decode an IPMI alert You can retrieve sensor information from IDRAC7 using a standard IPMI utility such as ipmitool which is also located on the OpenManage DVD and on Support Dell com 10 Enhancements to iDRAC7 Alert Notification To demonstrate decoding an IPMI PET alert see the sample in Figure 7 of an alert caused by a chassis intrusion event Figure 7 Sample alert for a chassis intrusion event Timestamp 61 days 15 hours 40 minutes 53 seconds Enterprise isd org dod intern t private enterprises wiredtormomt pet astPerEvts Generic Type Enterprise Specific specific Type 35609596 Message Posie liste Andenne prira erent Sie aie Sesimi redrar rnime 6 lS tehSeleie les IB eee Se ye ee SO Oe aa eB hal me let tae e eae aie taal ae tae ONE tere severity Clear Entity 110 210 136 169 In the trap details note the contents of the Specific Type field which are 356096 in this sample Match 356096 to the DcAsfSrv mib file which has the following information for a chassis intrusion event Intrusion
12. mail address where 1 is the email destination index and email address is the destination email address that receives the platform event alerts Enhancements to iDRAC7 Alert Notification To configure a custom message config command racadm config g cfgEmailAlert o cfgEmailAlertCustomMsg 1i index custom message where index is the email destination index and custom message is the custom message set Command racadm set iDRAC EmailAlert CustomMsg index custom message where index is the email destination index and custom message is the custom message To test the configured email alert if required racadm testemail i index where index is the email destination index to test SNMP Trap alerts In previous generations of Dell PowerEdge servers SNMP alerts were supported only for in band through OMSA The Dell PowerEdge 12 generation servers with iDRAC7 support SNMP out of band alerts SNMP trap alerts are currently supported in two different types of formats SNMPv1 and SNMPv2 Configuring SNMP trap alerts using the iDRAC7 web interface You can configure SNMP alerts for any alert category by selecting the check box under SNMP Trap to enable an SNMP alert for the event category See Figure 5 Figure 5 Configuring SNMP Trap alerts Alerts and Remote System Log Configuration a Back to Top Page 5 jof 13 4 SNMP Remote ws Email Trap IPMI Alert SystemLog Eventing Action Category Alert Severity E iv i v
13. n the CLI see the RACADM Command Line Reference Guide for IDRAC7 1 50 30 and CMC 4 3 Enhancements to iDRAC7 Alert Notification Email alerts Configuring email alerts using the IDRAC7 web interface a AS NS P Select Overview gt Server gt Alerts gt SNMP Traps and Email Settings Select State and enter the destination email address and the email server address Click Send under Test Email to test the configured email alert settings Click Apply Figure 3 Email alert configuration Destination E mail Addresses E mail Alert Number State Destination E mail Address Test E mail E mail Alert 1 iv test dellllab Send E mail Alert 2 a Send E mail Alert 3 a Send E mail Alert 4 E Send Apply To use the new authenticated email alert option 1 2 5 Select Enable Authentication Enter the Username and Password for the user who has access to SMTP server Enter a valid IP address or the fully qualified domain name FQDN of the SMTP server in the SMTP Email Server IP Address or FQDN DNS Name field Authenticated email alerts require a username and password to access the domain where the mail server is located Transport Layer Security TLS is used and credentials are verified before emails are delivered Figure 4 Authenticated email alert configuration SMTP E Mail Server Address Settings Attribute Value Enable Authentication WM Usemame test Password eeceee SMTP E mail Server
14. ritical Cancel Apply Note Alert filters are session based The selected alert filters will revert to the default state once you refresh the page or end the session Setting event alerts Enhancements to iDRAC7 Alert Notification You can configure iDRACZ to send alerts to configured destinations for a variety of events The types of event alerts as shown in Figure 2 include the following Email SNMP Trap IPMI Remote System Log WS Eventing Figure 2 Alerts and Remote System Log Configuration Email Category Alert Severity a System Health Voltage A E System Health Voltage Qo B Storage Battery Event PT Storage Battery Event A E Storage Battery Event Qo E Storage Storage Contr Storage Storage Contr A E Storage Storage Contr Qo Ee Alert types a Back to Top Page g jof 13 4 SNMP Remote ws Trap IPMI Alert SystemLog Eventing Action E E i No Action Te amp v E m Reboot a v E wi Power Cycle E E m NoAction a a E E E No Action r Z E No Action H L B C W No Action T E E a a No Action E E E E a No Action Page 9 of 13 4 Apply You can configure alerts using the IDRAC7 web interface or the Remote Access Controller Admin utility RACADM CLI For more information on the web interface see the online help or the Integrated Dell Remote Access Controller 7 iIDRAC Version 1 50 50 User s Guide For more information o
15. rrors or omissions in typography or photography Dell the Dell logo OpenManage and PowerEdge are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell disclaims proprietary interest in the marks and names of others January 2013 Version 1 0 Enhancements to iDRAC7 Alert Notification Executive summary Alerts and actions can be set for certain events that occur on Dell PowerEdge servers Event alerts provide immediate notification about an event plus information about the action the system requires to address the event The newest version of the Integrated Dell Remote Access Controller IDRAC7 version 1 30 30 for Dell PowerEdge aie generation servers support more types of alert mechanisms and improves the user experience through an updated web interface With the latest enhancements all of the alert features now focus more on out of band support without the need to install additional host software Introduction The iDRAC7 with Lifecycle Controller is a Dell systems management solution for Dell PowerEdge servers These controllers provide a way of proactively notifying IT administrators of abnormalities called events that may cause interruptions or system failure Events occur when the status of a component is outside the range of a predefined condition An event notification occurs when alerts and actions are set
16. tination7 E Send Send Alert Destination8 _ Send Send Community String public _ Apply SNMP Trap Format SNMP v1 SNMP v2 Apply Configuring SNMP trap alerts using RACADM commands To configure the trap destination address for Pv4 racadm config g cfgIpmiPet o cfgIpmiPetAlertDestIPAddr i index IP address where index is the trap destination index and IP address is the destination IP address of the system that receives the platform event alerts To configure the trap destination address for IPv6 racadm config g cfgIpmiPetIpv6e o cfgIpmiPetIpvoAlertDestIPAddr i index IP address where index is the trap destination index and IP address is the destination IP address of the system that receives the platform event alerts Enhancements to iDRAC7 Alert Notification To configure the SNMP community name string config command racadm config g cfgIpmiLan o cfgIpmiPetCommunityName name where name is the SNMP Community Name set Command racadm set i1DRAC SNMP AgentCommunity name where name is the SNMP Community Name To test the trap if required racadm testtrap i index where index is the trap destination index To configure the trap format racadm set iDRAC SNMP TrapFormat format where format is the SNMP v1 or SNMP v2 format the value can either be set to O or 1 IPM PET alerts Most Dell PowerEdge servers with IDRAC7 support IPMI PET alerts The IPMI trap event
17. x a No Action System Health Power Supply p E v r f gt H No Action System Health Power Supply A r 3 v B E No Action System Health Power Supply bi F v m a No Action System Health PSU Absent 3 m 7 7 a K No Action System Health Power Usage up E 7 x g m No Action J System Health Power Usage A ro o E B a No Action System Health Power Usage Bi 7 B if a No Action System Health Redundancy B 7 iv Pa No Action Page 5 of13 Apply HHA eee j Enhancements to iDRAC7 Alert Notification You can then configure up to eight destination addresses for delivery of any SNMP alert You can configure the destination address using IPv4 address IPv6 address or a FQDN See Figure 6 To receive the SNMP alert the community string for iDRAC needs to be the same as the destination community string By default the value of the iIDRAC community string is set to public See Figure 6 Figure 6 Setting a destination address Alerts SNMP and E mail Settings Alert Recurrence SNMP Traps and E mail Settings CC IP Destination List Destination Number State Destination Address Test IPMI Trap Test SNMP Trap Alert Destination1 v idrac 4N9BBBB Send Send Alert Destination2 v fe80 d6ae 52ff fea0 af51 Send Send Alert Destination3 mo 172 17 0 50 Send Send Alert Destination4 u j _ Send Send Alert Destination5 C a Send Send Alert Destination6 a Send Send Alert Des
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