D-Link DVG-3104MS User's Manual
Contents
1. R 6 VoiceEenter FEATURES amp BENEFITS Designed with Simplicity in Mind Easy to Install Use and Manage Scalable Add Up to 50 Phones and Phone Lines to a Network No Fees or Licenses Required for Adding More Phones or Gateways Auto Phone and Gateway Discovery Feature Makes Installing Hardware Quick and Easy Automated Attendant for Directing Incoming Transferring Parking Retrieving Calls 3 way Call conferencing Voicemail to E mail Forwarding Incoming Call Notification on a PC Microsoft Outlook Contact Integration Two click Backup and Restore Microsoft f Response Point VoiceCenter PBX Base Unit What is VoiceCenter D Link VoiceCenter a Microsoft Response Point phone system is an IP based phone system designed for small to medium sized businesses SMB with support for up to 50 users VoiceCenter provides numerous advantages over traditional PSTN analog phone systems while retaining the reliability of PSTN phone lines for accepting inbound and making outbound calls Unlike previous generations of complicated hard to use IP based products VoiceCenter is easy to install manage and maintain Rather than taking days it only takes a short amount of time to get the phone system up and running VoiceCenter is also portable businesses that need to relocate offices can easily take the phone system along In addition while D Link provides solid phone system hardware th2. e integrated Microsoft Response Point phone system software provides state of the art features such as Voice activated Dialing and Voicemail Access Automated Attendant for routing calls and Automatic Phone and Gateway Discovery that allows for a simplified setup process The Heart of Your Phone System The DVX 2000MS PBX Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software It is also responsible for routing all inbound outbound calls as well as internal calls Using the Microsoft Response Point phone system software on a networked PC the DVX 2000MS can be configured and easily managed In addition the software facilitates hardware setup by providing Automatic Phone and Gateway Discovery feature that automatically detects when new IP phones or PSTN gateways are connected to a network Easy To Use And Install Because the entire VoiceCenter phone system is designed with simplicity in mind you can set up a phone and user from start to finish in minutes To minimize time and hassle with Ethernet cabling the VoiceCenter IP Phones DPH 125MS provide a pass through Ethernet port for connecting another device such as a computer to a network Once the hardware connection is made you can use the Phone Setup Wizard provided by the Microsoft Response Point software to assign extensions and names that only takes a couple of steps The D Link DVX 2000MS PBX Base Unit is the heart of VoiceCenter and r
3. hernet Cable CD ROM Drive Phone Cable Network Interface Card For Internet Access Cable or DSL Modem Router Subscription with an Internet Service Provider ISP 1 Requires a third party local PSTN phone service plan D Link Systems Inc is not a Telephone Service Provider or VoIP Phone Service Provider 2 1 Year Limited Warranty available only in the USA and Canada 3 Computer must adhere to Microsoft s recommended System Requirements Latest software and documentation are available at http support dlink com Product specifications size and shape are subject to change without notice and actual product appearance may differ from that depicted herein Corporation or its subsidiaries in the United States and or other countries Microsoft Outlook and Response Point are either registered trademarks or trademarks of Microsoft Microsoft 2007 2008 D Link Corporation D Link Systems Inc All rights reserved D Link the D Link logo and the VoiceCenter logo are trademarks or registered trademarks of D Link 2 Res DO n se Pol nt Corporation in the United States and or other countries The names of actual companies and products mentioned herein may be the trademarks of their respective owners
4. of Phones and PSTN Gateways System Status Monitoring Wizards for Phone and Service Configuration Voice Mail Usage Summary Reserve Lines for Inbound Calls System Settings Backup amp Restore Phone One button Access to Voice Commands Phone Auto Discovery Voice Dial Other Employees Voice Dial Personal Contacts Park Retrieve Transfer Environmental Operating Temperature 32 F to 122 F Storage Temperature 13 F to 131 F Humidity 5 95 Non condensing Certifications FCC Class A Physical Item Dimensions WxHxD 3 54 x 9 06 x 8 07 Weight 3 5 Ibs Warranty 1 Year Limited Microsoft z M Response Point D Link DVX 2000MS A VoiceGenter VoiceCenter PBX Base Unit Ordering Information Part Number Description DVX 2000MS 5 VoiceCenter IP Phone System 5 Phone Kit for Response Point DVX 2000MS 10 VoiceCenter IP Phone System 10 Phone Kit for Response Point DVG 3104MS VoiceCenter 4 Port PSTN Gateway for Response Point DPH 125MS VoiceCenter IP Phone for Response Point DVX 2000MS S VoiceCenter PBX Base Unit for Response Point MINIMUM SYSTEM REQUIREMENTS PACKAGE CONTENTS Computer with DVX 2000MS PBX Base Unit Windows Vista or Windows XP SP2 CD with Operating System Software Windows Internet Explorer v6 Product Documentation Mozilla 1 7 12 5 0 or Firefox 1 5 and Power Adapter Above For Configuration CAT5 Et
5. uns the Microsoft Response Point phone system software With a solid dependable hardware platform from D Link and an easy to use install and manage phone system software from Microsoft the VoiceCenter phone system is the clear choice for today s productivity and efficiency minded small to medium sized business D Link DVX 2000MS A VoiceGenter VoiceCenter PBX Base Unit Technical Specifications Phone System Phone Network Integration PSTN Support via FXO ATA Automated Attendant DTMF amp Speech based Call Forwarding To External Phone Numbers specific User Directory External Phone Numbers Treated as Internal Phones Frequently Asked Questions Nicknames Easy Access to Live Operator Customizable Prompts Incoming Call Direct Access Similar To DID Call Forwarding to Internal Lines Personal External Line Impersonation e g Employee s PA System Integration Cell Phones Voicemail Built in Voicemail System Voicemail to E mail Forwarding Voicemail Retrieval over the Phone Approximately 1 000 Minutes of Voicemail Storage PC Integration Contacts Configuration Microsoft Outlook Integration Easy Customization by the End user Incoming Call Notification Call Forwarding Rules Management Windows Contacts Windows Address Book Integration Employee Directory Administration Seamless Setup amp Administration Ongoing Operations Auto discovery
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