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Compaq iPAQ User's Manual

1. 0 00 ccc cece cece een eens 4 1 Using the Optional USB Modem 00 cc cece eens 4 1 Choosing an Internet Service Provider nnnnnnnnnn anaa 4 1 Using Network Communications anasan uaaa 4 2 NIC Based Alerts cic aa ash Aa eee eats 4 2 Remote Wakeup Support 0 0 0 cee cece eee teen eee 4 2 Interpreting the Network Status Lights 0 0 0 cee eeee 4 2 Disabling the Autosensing Capabilities 2 2 0000 4 3 Installing Network Drivers 00 ccc cee cece eee e ees 4 3 Chapter 5 Using the Legacy Module Chapter 6 Desktop Management Initial Configuration and Deployment 000 c cece ee ees 6 2 Remote System Installation 0 cece cee eee eee eens 6 2 AltiriS XPPOSS 6 c0c2i ead betes wee euee et gies eA as 6 3 PC Transplants s 55 5 0 daagiinte cae dada dayaiu tba ee vedo aad oe es 6 3 Asset Tracking and Security 0 0 e cece eee eee 6 4 Password Security 0 0 ccc cee cece teen teen een eeae 6 6 Establishing a Setup Password Using Computer Setup 6 7 Establishing a Power On Password Using Computer Setup 6 7 Entering a Power On Password 02 0 cece eee eee eee eee 6 8 Entering a Setup Password 00002 e cece eee eee 6 8 Changing a Power On or Setup Password 202 00ee eee 6 9 Deleting a Power On or Setup Password 00022 eee eee 6 9 Enabling or Disabling
2. 2 6 3 Firmly press and hold the eject button to eject the drive from the MultiBay If the Personal Computer did not ship with a drive in the MultiBay there will be a drive blank in the MultiBay Follow the above procedure to remove it before inserting a MultiBay drive Quick Setup amp User s Guide chapter 3 Adding System Memory and Upgrading the Internal Hard Drive General Precautions Before adding system memory or upgrading the hard drive be sure to carefully read all of the applicable instructions cautions and warnings in this guide A WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching a CAUTION Static electricity can damage the electronic components of the Personal Computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Electrostatic Discharge in the Troubleshooting Guide for more information Uninstalling the iPAQ Desktop Security Bar When installed the iPAQ Desktop Security Bar protects the memory modules and internal hard drive by preventing removal of the side covers It also secures the Legacy Module if installed Depending upon how it is installed the Security Bar can also disable the MultiBay eject
3. If reinstallation of the operating system ever becomes necessary use the Compaq Restore CD 4 3 Accessing the Internet amp Using Network Communications 4 4 Quick Setup amp User s Guide chapter 5 Using the Legacy Module The optional Legacy Module standard on select models provides connectors for serial and parallel devices PS 2 mouse and PS 2 keyboard Q Microsoft Windows 98 and Windows NT 4 0 will not run properly if the Legacy Module is not installed or has been removed from the iPAQ Desktop Personal Computer The Legacy Module is optional on systems running Microsoft Windows 2000 Professional or Microsoft Windows Millenium Connect the Legacy Module to the Legacy Module connector on the rear panel as shown If the iPAQ Desktop Security Bar is installed you must uninstall it prior to removing the Legacy Module Refer to Uninstalling the iPAQ Desktop Security Bar on page 3 1 Quick Setup amp User s Guide 5 1 Using the Legacy Module 5 2 Quick Setup amp User s Guide chapter 6 Desktop Management COMPAQ pioneered desktop manageability in 1995 with the introduction of the industry s first fully manageable desktop personal computers Since then Compaq has led an industry wide effort to develop the standards and infrastructure required to effectively deploy configure and manage desktop PCs Compaq Intelligent Manageability provides standards based solutions for managing and controlling
4. Surge Tolerant Power Supply Quick Setup amp User s Guide An integrated surge tolerant power supply provides greater reliability when the Personal Computer is hit with an unpredictable power surge This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss 6 17 Desktop Management Software Updating and Management Compaq provides several tools for managing and updating software on Compaq Personal Computers Altiris eXpress Insight Manager LC System Software Manager and Remote Management Setup Utilities Using Insight Manager LC you can also monitor a workgroup of PCs from a central console and remotely update the system software including flash ROM or hardware device drivers for each of the managed PCs individually System Software Manager SSM is a utility that lets you update system level software on multiple systems simultaneously When executed on a PC client system SSM detects both hardware and software versions then updates the appropriate software from a file store Support software that works with SSM is flagged with the PC Lifecycle Management icon on the Compaq Web site To download the utility or to obtain more information on SSM visit the Compaq Web site at www compaq com im In addition to its PC configuration capabilities mentioned in a previous section Altiris eXpress also includes easy to use software distribution capabilities You can use
5. amp User s Guide Adding System Memory and Upgrading the Internal Hard Drive 6 Disconnect the power cable from the hard drive by pulling up on the connector Q When removing the signal cable pull on the tab instead of the cable itself This will help prevent cable damage Quick Setup amp User s Guide 3 9 Adding System Memory and Upgrading the Internal Hard Drive 3 10 Quick Setup amp User s Guide chapter 4 Accessing the Internet amp Using Network Communications Accessing the Internet Using the Optional USB Modem If you do not have a network connection to the Internet you will need an Internet service provider and an external USB modem available from Compaq Refer to the documentation included with the modem for instructions on installing configuring and using the modem Choosing an Internet Service Provider Quick Setup amp User s Guide An Internet service provider ISP gives you the dial up telephone networking access and software you need to connect to the Internet Most ISPs also offer E mail access to newsgroups space to create Web pages and technical support Some ISPs offer commercial services such as domain hosting to companies and individuals wanting to do business on the Internet You can choose from local and national ISPs An online service provider such as The Microsoft Network MSN or America Online AOL offers special features content and technical support in additio
6. for example if the cable is disconnected In addition to determining the network operating speed the Personal Computer determines if full duplex is supported Full duplex systems can transmit and receive information on the network simultaneously Half duplex systems cannot transmit and receive simultaneously If necessary you can disable the autosensing capabilities and force the system to operate in one mode only 1 Select the Network icon located in the Control Panel 2 Select the appropriate NIC in the list box and click Properties 3 Change the Speed and Duplex values from Automatic Auto Duplex to the appropriate values depending on the capabilities of your network 4 Exit the Network control application You will be prompted to restart Personal Computer in order for the changes to take effect 100Base TX operation requires the use of Category 5 UTP cable with an RJ 45 network connection Installing Network Drivers D Quick Setup amp User s Guide The device drivers in the network software enable the Personal Computer to communicate with the network Device drivers are supplied for the Microsoft Windows NT version 4 0 and Windows 95 Windows 98 or Windows 2000 operating systems depending on which system was preinstalled on the Personal Computer If you are using another operating system device drivers may be installed from diskettes included with the network operating system or are available from Compaq
7. 12 language chosen during Setup 7 2 Legacy Module 5 1 memory module installation 3 7 monitor timeouts 6 23 network cables 4 2 network drivers 4 2 power button shutoff 8 power disconnection 6 20 power on or setup password 6 9 6 12 6 13 Prefailure Warranty 6 16 product documentation 7 1 reconfiguring power button 8 Remote ROM Flash 6 19 Remote Security Management 6 20 remote software distribution 6 20 Remote Wakeup 4 2 6 20 Quick Setup amp User s Guide Security Bar 3 1 6 12 Setup replication 6 21 signal cable removal 3 9 SMART hard drives 6 16 software support 6 1 USB keyboard use during setup 8 0 operating system 7 ownership tag 6 6 P parallel interface control 6 5 partitioning a MultiBay hard drive 2 3 password clearing 6 12 DriveLock changing 6 11 entering 6 11 forgotten 6 12 national keyboard delimiter characters 6 12 overview 6 5 power on changing 6 9 deleting 6 9 entering 6 8 establishing 6 7 security 6 6 setup changing 6 9 deleting 6 9 entering 6 8 establishing 6 7 PC Transplant 6 3 ports 2 power button 6 8 power cord connector 2 5 power supply 6 17 power on light 6 power on password changing 6 9 deleting 6 9 entering 6 8 establishing 6 7 Quick Setup amp User s Guide Index product registration 8 programming keyboard 1 1 PS 2 connectors 3 4 R rear panel components 2 5 1 Reference Library CD 7 1 registration 8 Remote System Installation 6 2 remote wakeup suppor
8. Alerts 1 0 0 0 cc ccc cece cece eee eee ene eeees 6 21 Replicating Your Setup 0 0 0 ccc cee cece cece e eens 6 21 Dual State Power Button 0 0 ccc cee cee eens 6 22 Power Management 0 00 cc cece cece cnet e eee eaes 6 23 World Wide Web Site 0 0 ccc cece cece tenes 6 23 Building Blocks and Partners 00 cece cece eee eee aes 6 24 Desktop Management Interface DMI 0 00 cece eee 6 24 Wired for Management 00 c cece eee eee teens 6 24 Compaq Management Solutions Partners Program 6 25 Chapter 7 For More Information Using the Compaq iPAQ Reference Library CD 0 00 cca 7 1 Appendix A Specifications Contents Contents Quick Setup Step 1 Unpack the Compaq iPAQ Desktop Personal Computer f C A WARNING Misuse of your Personal Computer or failure to establish a safe and comfortable workstation may result in discomfort or serious injury Refer to your Safety amp Comfort Guide for more information on choosing a workspace and creating a safe and comfortable work environment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules For more information refer to the Compaq iPAQ Reference Library CD To reduce the risk of electrical shock connect your Personal Computer only to a grounded earthed electrical outlet that is easily ac
9. Software MPEG 2 MultiBay SuperDisk LS 120 Drive MultiBay Zip 250 Drive MultiBay CD RW Drive MultiBay SMART Hard Drive These drives may also be used with the MultiBay on Compaq Armada Notebook PCs CAUTION To prevent loss of work and damage to the Personal Computer or a drive If you are inserting or removing a hard drive exit all software applications shut down the operating system software and turn off the Personal Computer Do not remove a hard drive while the Personal Computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electrostatic damage see the Troubleshooting Guide Before traveling with shipping storing or removing a drive other than a hard drive make sure that no media such as a diskette CD ROM or DVD ROM is in the drive and that the media tray is closed Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package Fragile Handle with Care 2 1 Working with the MultiBay 2 2 Hot Plugging or Hot Swapping MultiBay Drives A CAUTIO
10. Turn On the Personal Computer and Install the Operating System Customizing the Monitor Display 2 00 c cee eee Protecting Your Software 00 cece cece ee eee eee ee Compaq Restore CD 1 ce ett Registration enee PER he A RR eei Turning Off the Personal Computer 000 ce eeeee Chapter 1 Working with the Compaq Easy Access Keyboard Programming the Easy Access Buttons 000008 Chapter 2 Working with the MultiBay Hot Plugging or Hot Swapping MultiBay Drives Partitioning and Formatting a MultiBay Hard Drive Windows 98 and Windows Millennium FDISK Windows 2000 and Windows NT 4 0 Disk Administrator Inserting a Drive into the MultiBay 00000e Removing a Drive from the MultiBay 000005 Chapter 3 Adding System Memory and Upgrading the Internal Hard Drive General PrecautionS 00 0 0 ccc a eee eens Contents Contents Uninstalling the iPAQ Desktop Security Bar 0 0 0 cece eee 3 1 Removing and Replacing the Side Access Panels 0000005 3 2 Adding System Memory 000 cc cece cece eee eee e nee 3 4 Adding or Removing a Memory Module 020005 3 4 Upgrading the Primary Hard Drive 0 cece cee e eas 3 8 Chapter 4 Accessing the Internet amp Using Network Communications Accessing the Internet
11. desktops in a networked environment Compaq works closely with leading management software solution providers in the industry to ensure compatibility between Intelligent Manageability and these products Intelligent Manageability is an important aspect of our broad commitment to providing you with PC Lifecycle Solutions that assist you during the four phases of the desktop PC lifecycle planning deployment management and transitions This guide summarizes the capabilities and features of the four key components of desktop management Initial Configuration and Deployment E Asset tracking and security E Fault notification and recovery E Software updating and management The guide also contains an overview of the tools utilities and information Compaq provides to help you successfully deploy manageable desktop PCs Q Support for specific features described in this guide may vary by model or software version Quick Setup amp User s Guide 6 1 Desktop Management Initial Configuration and Deployment Compaq personal computers come with a preinstalled system software image After a very brief software unbundling process the personal computer is ready to be used E Installing additional software applications after unbundling the preinstalled software image m Using software deployment tools such as Microsoft MS Batch or NT Distribution Share NTDS or Altiris eXpress to replace the preinstalled software with a customi
12. for enhanced performance CAUTION Do not add additional optional hardware devices to your Personal Computer until the operating system is successfully installed Doing so may cause errors and may prevent the operating system from installing properly Quick Setup Step 4 Connect the Power Cords Connect the power cords as shown below A WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times M Disconnect power from the Personal Computer by unplugging the power cord from either the electrical outlet or the Personal Computer 5 Quick Setup amp User s Guide Quick Setup Step 5 Identify the Front Panel Components Quick Setup amp User s Guide ee ogc eos COMPAQ Dual State Power Button Power On Light System Activity Light Microphone Connector Headphone Connector Universal Serial Bus USB Connectors MultiBay Eject Button MultiBay Quick Setup Step 6 Turn On the Personal Computer and Install the Operating System A Press the power button to turn on the personal computer Refer to Step 2 Identify Rear Panel Components and Confirm Voltage Setting on page 2 for the location of the power button The first time you turn on the Personal Computer the operatin
13. setup password may also be changed using the Security options in Computer Setup Deleting a Power On or Setup Password 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer To delete the setup password run Computer Setup 2 When the key icon appears type your current password followed by a slash or alternate delimiter character as shown current password 3 Press the Enter key Quick Setup amp User s Guide 6 9 Desktop Management 6 10 D Refer to National Keyboard Delimiter Characters on page 12 for information about the alternate delimiter characters The power on password and setup password may also be changed using the Security options in Computer Setup Enabling or Disabling DriveLock on a MultiBay Hard Drive A CAUTION A MultiBay hard drive can be rendered permanently unusable if the DriveLock security feature is enabled and the password is forgotten If the drive is shared with others or regularly used in multiple Personal Computers or locations the Master password should be set and used by the owner of the drive or by the System Administrator to avoid rendering the drive unusable if the User password is forgotten The risk of rendering a drive permanently inaccessible is reduced when the Master password and the User password are set and maintained separately To prevent unauthorized access to Computer Setup establis
14. support software for specific models may be downloaded from www compaq com support To use the Compaq Restore CD insert the CD into the CD ROM drive and restart the computer Carefully read and follow all instructions that appear on the screen Quick Setup amp User s Guide D Registration Quick Setup CAUTION To prevent loss of data before using the Compaq Restore CD be sure to back up any data files and software application files created or installed after unbundling the factory installed software The Restore CD will erase all files from the hard drive before restoring the original operating system Internet browser and NIC or modem drivers You may need to use the keyboard to make selections during the system restore process USB mouse support is not available until USB mouse drivers have been restored For questions about or problems with this CD please contact Compaq customer service Be sure to register your new personal computer with Compaq Registration establishes a record of ownership and gives you an opportunity to receive product announcements updates and other communications periodically if you choose to do so Registration is easy just visit the Compaq Web site at www compaq com register and follow the instructions that appear on the screen Turning Off the Personal Computer Quick Setup amp User s Guide To properly turn off the personal computer first shut down the operating system softwa
15. 2 Insert the locking end of the cable through the loop end of the cable 6 14 Quick Setup amp User s Guide Desktop Management 3 Insert the lock into the cable lock provision on the rear of the computer and lock it with the key Installing a Cable Lock Fingerprint Identification Technology Eliminating the need to enter end user passwords Compaq Fingerprint Identification Technology tightens network security simplifies the login process and reduces the costs associated with managing corporate networks Affordably priced and supported by the Compaq iPAQ Desktop Personal Computer it isn t just for high tech high security organizations anymore Q Fingerprint Identification Technology is currently supported only on Compaq iPAQ PCs with the Legacy Module installed not on iPAQ legacy free models See www compaq com im fit index html for more information Quick Setup amp User s Guide 6 15 Desktop Management Fault Notification and Recovery Fault Notification and Recovery features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime When a fault occurs the Personal Computer displays a Local Alert message containing a description of the fault and any recommended actions You can then view current system health by using the Compaq Management Agent If the Personal Computer is connected to a network managed by Compaq Insight Manager LC Compaq Insi
16. Altiris eXpress to update operating systems and application software from a central console When used in conjunction with SSM Altiris eXpress can also update ROM BIOS and device driver software Finally the Compaq Remote Management Setup Utilities when integrated with Management Solutions Partners products deliver an on going management solution These utilities supplement the capabilities of Solutions Partners products for distributing new applications device drivers and other system software The Compaq Web site include updated ROM images and device drivers which can be distributed to client PCs using these software tools For more information refer to the online Remote Management Administrators Guide The Remote Management Administrators Guide is included with the Remote Management Setup Utilities which are available on the Compaq Web site at www compaq com support files index html The following sections provide information on using these utilities to accomplish various remote management functions including ROM flash changing security settings and wakeup shutdown 6 18 Quick Setup amp User s Guide Desktop Management Remote ROM Flash A Your Personal Computer comes with reprogrammable flash ROM read only memory By establishing a setup password in Security Management you can protect the ROM from being unintentionally updated or overwritten This is important to ensure the operating integrity of the Personal Computer S
17. C from a remote location supported by PC LAN management tools Third party software tools are required to remotely distribute software Remote Wakeup allows the network interface controller to continue functioning even when power to the personal computer has been turned off The Personal Computer continues to consume a small amount of electricity even after you turn it off Only when you disconnect the power cord from the electrical outlet does the Personal Computer stop consuming electricity To enable Remote Wakeup and Remote Shutdown complete the following steps 1 Double click the Network Icon located in the Control Panel 2 Double click the appropriate network controller 3 Click the Advanced Properties tab Quick Setup amp User s Guide Desktop Management 4 Select Remote Wakeup 5 Change the value to ON 6 Click OK to save and apply changes then click OK to exit the Network dialog For more information on using Remote Wakeup and Remote Shutdown refer to the online Remote Management Administrators Guide The Remote Management Administrators Guide is included with the Remote Management Setup Utilities and is available on the Compaq Web site at www compaq com NIC Based Alerts NIC based alert support allows a system administrator to remotely monitor personal computers and Personal Computers over the network The Personal Computer can send hardware and operating system failure alerts over the n
18. DriveLock on a MultiBay Hard Drive 6 10 Contents Quick Setup amp User s Guide Quick Setup amp User s Guide Entering a DriveLock Password on a MultiBay Hard Drive 6 11 Changing a DriveLock Password on a MultiBay Hard Drive 6 11 National Keyboard Delimiter Characters 0 cece aeee 6 12 Clearing PasswordS 0 cc cece cece eee cnet eee eaes 6 12 Installing the iPAQ Desktop Security Bar 0 0 cee eee 6 12 Securing the iPAQ to a Fixed Work Surface 000005 6 13 Installing a Compaq Security LOCK 1 0 0 0 cc ccc eee aes 6 14 Fingerprint Identification Technology 00 eee eee eas 6 15 Fault Notification and Recovery 00 c cece cece e eens 6 16 Celeron and Pentium Ill Fault Prediction and Prefailure Warranty 6 16 SMART Hard Drive Fault Prediction 0 0 0 ccc ee eee ees 6 16 Introducing the Drive Protection System 0 c cece aes 6 17 Ultra ATA Integrity Monitoring 0 0 0 cece eee eee 6 17 Surge Tolerant Power Supply 0 cece eee eee eens 6 17 Software Updating and Management 000 cece eee ee 6 18 Remote ROM Flash 0 ccc cece cece eee eens 6 19 Using Remote ROM Flash 00 cece eee cece eee eee 6 19 Remote Security Management 0 00 ccc eee eee eas 6 20 Remote Wakeup and Remote Shutdown 00ce ee eeee 6 20 NIC Based
19. ESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT INCLUDING NEGLIGENCE The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products Nothing herein should be construed as constituting a further or additional warranty The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Quick Setup amp User s Guide Compaq iPAQ Desktop Personal Computers Second Edition May 2001 First Edition December 2000 Part Number 221340 002 Compaq Computer Corporation Quick Setup amp User s Guide Quick Setup amp User s Guide Contents Quick Setup Step 1 Unpack the Compaq iPAQ Desktop Personal Computer Step 2 Identify Rear Panel Components and Confirm Voltage Setting USB Connectors 00 cece ete tee tee eens Legacy Module 0 0 c ccc cee eee eee eee ees Step 3 Connect External DeviceS 00 c cece eee aes Step 4 Connect the Power Cords 00 0 cee e eee aes Step 5 Identify the Front Panel Components Step 6
20. I O devices and printers that can utilize the additional speed for maximum performance Microsoft Windows 98 and Windows NT 4 0 will not run properly if the Legacy Module is not installed or has been removed from the iPAQ Desktop Personal Computer The Legacy Module is optional on systems running Microsoft Windows 2000 Professional or Microsoft Windows Millennium The Legacy Module standard on select models provides serial parallel PS 2 mouse and PS 2 keyboard connectors For more information refer to chapter 5 Using the Legacy Module Quick Setup amp User s Guide Quick Setup Step 3 Connect External Devices AN Quick Setup amp User s Guide Connect the monitor mouse and keyboard cables If you use a network connect the network cable to the Ethernet RJ 45 Connector For easy setup Compaq has color coded the cables and rear panel connectors WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connections into the network interface controller NIC connectors PS 2 mouse and keyboard connectors are available only on iPAQ Desktop Personal Computers equipped with the Legacy Module A USB mouse or keyboard may be connected to any of the available USB connectors however you may want to reserve the dedicated full speed USB connector for USB devices such as digital cameras scanners or networking devices that demand the extra speed
21. If you are in Windows click Start gt Shut Down gt Restart the Computer 2 When the F10 Setup message appears in the lower right corner of the screen press the F10 key Press Enter to bypass the title screen if necessary If you do not press the F10 key while the message is displayed you must restart the Personal Computer again to access the utility Desktop Management 6 8 3 Select Security then Power On Password and follow the instructions on the screen 4 Before exiting click File gt Save Changes and Exit Entering a Power On Password To enter a power on password complete the following steps 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer When the key icon appears on the monitor type your current password then press the Enter key Type carefully for security reasons the characters you type do not appear on the screen If you enter the password incorrectly a broken key icon appears Try again After three unsuccessful tries you must turn off the Personal Computer then turn it on again before you can continue Entering a Setup Password If a setup password has been established on the Personal Computer you will be prompted to enter it each time you run Computer Setup 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer When the F10 Setup message
22. N To prevent damage to the Personal Computer the drive and any data stored on the drive Ifyou are inserting or removing a hard drive shut down the Personal Computer Never remove a hard drive while the Personal Computer is on or in Standby To ensure that the Personal Computer is not in Standby turn the Personal Computer on then shut it down Ifthe Personal Computer is running a retail version of Windows 98 or Windows NT 4 0 without software enhancements from Compaq shut down the Internet Device before inserting or removing any drive If the Personal Computer is running a preinstalled operating system supplied by Compaq you can insert or remove any drive except a hard drive while the Personal Computer is on off or in Standby If the Personal Computer is running a retail version of Windows 98 or Windows NT 4 0 you can obtain software enhancements from Compaq that will enable you to insert or remove any drive except a hard drive without first shutting down the Personal Computer The retail version of Windows 2000 supports this feature without additional software enhancements To obtain these enhancements go to the Compaq Internet site at www compaq com Quick Setup amp User s Guide Working with the MultiBay Partitioning and Formatting a MultiBay Hard Drive Exit all software applications shut down the operating system software and turn off the Personal Computer Insert the hard drive into the MultiB
23. Quick Setup amp User s Guide Compaq iPAQ Desktop Personal Computer COMPAQ gt gt NOTICE 2001 Compaq Computer Corporation Except for use in connection with the accompanying Compaq product no part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation COMPAQ the Compaq logo and Armada Registered in U S Patent and Trademark Office iPAQ is a trademark of Compaq Information Technologies Group L P Microsoft Windows Windows NT Windows 2000 Professional Windows Millennium and other names of Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Celeron and MMX are trademarks of Intel Corporation All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSIN
24. ablished to enable the system administrator to log in to all network systems to perform maintenance without having to know the power on password even if one has been established The DriveLock feature prevents unauthorized access to data stored on MultiBay hard drives Establishing a Setup Password Using Computer Setup Establishing a setup password through Computer Setup prevents reconfiguration of the Personal Computer use of the Computer Setup utility until the password is entered 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer 2 When the F10 Setup message appears in the lower right corner of the screen press the F10 key Press Enter to bypass the title screen if necessary If you do not press the F10 key while the message is displayed you must restart the Personal Computer again to access the utility 3 Select Security then select Setup Password and follow the instructions on the screen 4 Before exiting click File gt Save Changes and Exit Establishing a Power On Password Using Computer Setup Quick Setup amp User s Guide Establishing a power on password through Computer Setup prevents access to the Personal Computer when power is turned on unless the password is entered The password must be entered each time the Personal Computer is turned on when the key icon appears on the monitor 1 Turn on or restart the Personal Computer
25. all software applications shut down the operating system software and turn off the Personal Computer if O You are inserting or removing a hard drive 4 The Personal Computer is running a retail version of Windows 98 or Windows NT 4 0 without software enhancements from Compaq 2 Remove any removable media such as a compact disc from the drive 2 4 Quick Setup amp User s Guide Working with the MultiBay 3 With the top of the drive facing left and the drive connector facing the Personal Computer slide the drive into the MultiBay and push firmly to ensure that the electrical connector is properly seated Inserting a Drive into the MultiBay If the device does not start ensure that the necessary device drivers are installed on the system If they are not available they may be downloaded at no cost from the Compaq Web site at www compaq com Removing a Drive from the MultiBay 1 Exit all software applications shut down the operating system software and turn off the Personal Computer if QO You are inserting or removing a hard drive 4 The Personal Computer is running a retail version of Windows 98 or Windows NT 4 0 without software enhancements from Compaq 2 Remove the iPAQ Desktop Security Bar if it has been installed so as to disable the MultiBay eject button Refer to Uninstalling the iPAQ Desktop Security Bar on page 3 1 Quick Setup amp User s Guide 2 5 Working with the MultiBay D
26. am Quick Setup amp User s Guide Compaq delivers desktop management solutions through the Compaq Management Solutions Partners Program This Compaq initiative ensures compatibility and integration of AssetControl features with leading PC LAN and enterprise management products These products provide remote access to the AssetControl features so that LAN and PC administrators can manage the Compaq Family of Personal Computers information from a central location The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors This allows customers to use their tools of choice to remotely manage their Compaq computers and Personal Computers more confidently and cost effectively For more information and a list of Compaq Management Solutions Partners and their products visit www compaq com im partners index html on the Compaq Web site 6 25 Desktop Management 6 26 Quick Setup amp User s Guide chapter For More Information Using the Compaq iPAQ Reference Library CD Quick Setup amp User s Guide Refer to the Compaq iPAQ Reference Library CD for additional product documentation Books on the CD include Quick Setup amp User s Guide this book in PDF Format m Safety amp Regulatory Information PDF Format Troubleshooting PDF Format E Safety amp Comfort Guide Windows Help format If you do not have a CD ROM drive you may download the prod
27. appears in the lower right corner of the screen press the F10 key If you do not press the F10 key while the message is displayed you must restart the Personal Computer again to access the utility When the key icon appears on the monitor type the setup password then press the Enter key Type carefully for security reasons the characters you type do not appear on the screen Quick Setup amp User s Guide Desktop Management If you enter the password incorrectly a broken key icon appears Try again After two unsuccessful tries the system will restart but you will be unable to access the Computer Setup utilities Changing a Power On or Setup Password 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer To change the setup password run Computer Setup 2 When the key icon appears type your current password a slash or alternate delimiter character your new password another slash or alternate delimiter character and your new password again as shown current password new password new password Type carefully for security reasons the characters you type do not appear on the screen 3 Press the Enter key The new password takes effect the next time you turn on the Personal Computer Q Refer to National Keyboard Delimiter Characters on page 12 for information about the alternate delimiter characters The power on password and
28. ay as shown in the following section Turn on the Personal Computer Follow directions for your operating system below Windows 98 and Windows Millennium FDISK 1 Quick Setup amp User s Guide From MS DOS command prompt type FDISK and press the Enter key Select Y to enable large drive support FAT32 Select option 5 then select drive 2 Select 1 Create DOS Partition Select 1 Create Primary DOS Partition Select Y for maximum size then restart the Personal Computer From Windows double click the My computer icon then right click on the drive letter designating the Multibay drive Select format and perform a full format 2 3 Working with the MultiBay Windows 2000 and Windows NT 4 0 Disk Administrator 1 Run Disk Administrator QO Under Windows 2000 right click the My Computer icon then click Manage gt Disk Management QO Under Windows NT click Start gt Programs gt Administrative Tools gt Disk Administrator 2 Select the MultiBay hard drive 3 On the Partition menu click Create Carefully read and respond to any prompts that appear on the screen Refer to the Disk Administrator online Help for additional information Inserting a Drive into the MultiBay Q If the Personal Computer did not ship with a MultiBay drive there will be a drive blank in the MultiBay Refer to Removing a Drive from the MultiBay on page 5 for instructions on removing the drive blank 1 Exit
29. ay hard drive 2 3 front panel components 6 H handle 2 hard drive 3 1 MultiBay 2 1 2 3 partitioning and formatting 2 3 hard drive removing and replacing internal 3 8 headphone connector 6 I installing the operating system 7 internal hard drive 3 1 Internet accessing 4 1 choosing a service provider 4 1 iPAQ Desktop Security Bar 3 1 6 6 6 12 K keyboard connection 3 4 keyboard delimiter characters 6 12 keyboard programming 1 1 L Legacy Module 2 4 5 1 light power on 6 system activity 6 line in or line out audio connector 2 M memory 3 1 adding or removing modules 3 4 3 7 specifications 3 4 microphone connector 6 monitor connection 4 mounting holes 6 6 6 13 Index ii mouse connection 3 4 MultiBay DriveLock security 6 5 6 10 hot plugging or hot swapping drives 2 2 inserting drives 2 4 partitioning and formatting a hard drive 2 3 removable drives 2 1 removing drives 2 5 security 6 5 MultiBay eject button 6 N national keyboard delimiter characters 6 12 network communications autosensing capabilities 4 3 installing network drivers 4 3 network status lights 4 2 NIC based alerts 4 2 remote wakeup support 4 2 network interface controller NIC connection 4 network service boot 6 2 network status lights interpreting 4 2 NIC based alerts 4 2 notes Blink LED during Energy Save 6 22 calling Compaq 6 24 drive blank 2 4 2 5 Fingerprint Identification Technology 6 15 keyboard delimiters 6 9 6
30. button so that a drive installed in the MultiBay cannot be removed Refer to Installing the iPAQ Desktop Security Bar on page 6 12 To remove the side panels or Legacy Module you must first remove the security bar if installed Quick Setup amp User s Guide 3 1 Adding System Memory and Upgrading the Internal Hard Drive Using the Torx screwdriver provided remove the tamper proof Torx screw and pull the security bar away from the personal computer Uninstalling the iPAQ Desktop Security Bar Removing and Replacing the Side Access Panels To access system memory or the internal hard drive you must remove the side access panel as shown below 1 Exit all software applications shut down the operating system software turn off the Personal Computer and any external devices then disconnect the power cord from the power outlet 2 Uninstall the iPAQ Desktop Security Bar if installed Refer to Uninstalling the iPAQ Desktop Security Bar on page 3 1 3 2 Quick Setup amp User s Guide Adding System Memory and Upgrading the Internal Hard Drive 3 Press down on the ribbed middle section at the top of the access panel then pivot and lift the access panel from the Personal Computer 4 Toreplace the access panel ensure that it is aligned on the two tabs on the base of the Compaq iPAQ then pivot it up and toward the Personal Computer until it locks into place Removing the Right Side Access Pan
31. cessible at all times Quick Setup amp User s Guide Step 2 Identify Rear Panel Components and Confirm Voltage Setting iPAQ Desktop Personal Computer with Legacy Module Installed eeooqoee Monitor Connector Universal Serial Bus USB Connectors Ethernet RJ 45 Connector Line Out Audio Connector Line In Audio Connector Legacy Module Connector Voltage Select Switch Set the voltage select switch to match the voltage of the power outlet to which the computer will be connected 115 VAC or 230 VAC Quick Setup amp User s Guide eeee6ed 6 iPAQ Legacy Free Desktop Personal Computer Dedicated Full Speed USB Connector Legacy Module PS 2 Mouse Connector PS 2 Keyboard Connector Serial Connector Parallel Port Connector Serial Number Power Cord Connector Quick Setup Quick Setup USB Connectors Legacy Module D The iPAQ Desktop Personal Computer features two internal USB controllers each providing data transfer rates up to 12 megabits per second Mbps One of these controllers is dedicated exclusively to a new full speed Universal Serial Bus USB connector shown on the previous page The other five USB connectors share the second controller Any USB device including keyboard and mouse can be connected to any USB connector However Compaq recommends the use of the full speed USB connector with its dedicated 12Mbps controller for devices such as scanners digital cameras external
32. el Quick Setup amp User s Guide 3 3 Adding System Memory and Upgrading the Internal Hard Drive 3 4 Adding System Memory The memory sockets on the personal computer can be populated with industry standard DIMMs These memory module slots are populated with at least one preinstalled memory module To achieve the maximum memory support you may be required to replace the preinstalled DIMM with a higher capacity DIMM For proper system operation the DIMMs must be industry standard 168 pin 100 MHz unbuffered PC100 compliant SDRAM DIMMs or 133 MHz unbuffered PC133 compliant SDRAM DIMMs If two DIMMs are installed they must be the same speed This computer comes equipped with 133 MHz DIMMs The SDRAM DIMMs must support CAS Latency 2 or 3 CL 2 or CL 3 They must also contain the mandatory Joint Electronic Device Engineering Council JEDEC Serial Presence Detect SPD information DIMMs constructed with x4 SDRAM are not supported the system will not start when equipped with unsupported DIMMs Adding or Removing a Memory Module A A CAUTION Your memory module sockets have gold plated metal contacts When upgrading your memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other CAUTION Static electricity can damage the electronic components of the Personal Computer Before beginning t
33. emory modules Also secures the Legacy Module if installed Depending upon how it is installed disables the MultiBay eject button to prevent removal of a MultiBay drive Used in conjunction with an optional cable lock to secure the Personal Computer to a fixed object to prevent theft Holes in the base of the chassis allow the personal computer to be bolted to a fixed surface How It Is Established From the Compaq Computer Setup Utilities menu Refer to Installing the iPAQ Desktop Security Bar on page 12 for detailed information Refer to Installing a Compaq Security Lock on page 14 for detailed information Refer to Securing the iPAQ to a Fixed Work Surface on page 13 for detailed information This Personal Computer supports several password security features a setup password a power on password and a password to lock a MultiBay hard drive The power on password prevents unauthorized use of the Personal Computer by requiring entry of a password to access applications or data each time the Personal Computer is turned on or restarted The setup password specifically prevents unauthorized access to Computer Setup and can also be used as an override to the power on password That is when prompted for the power on password entering the setup password instead will allow access to the Personal Computer Quick Setup amp User s Guide Desktop Management A network wide setup password can be est
34. en the DiveLock key icon appears on the monitor type your Master or User password then press the Enter key Type carefully for security reasons the characters you type do not appear on the screen If you enter the password incorrectly a broken key icon appears Try again After two unsuccessful tries POST will continue without unlocking the drive You will have to restart the Personal Computer and correctly enter the password before you can access the drive Changing a DriveLock Password on a MultiBay Hard Drive 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer 2 When the key icon appears type your current password a slash or alternate delimiter character your new password another slash or alternate delimiter character and your new password again as shown current password new password new password Type carefully for security reasons the characters you type do not appear on the screen 3 Press the Enter key The new password takes effect the next time you turn on the Personal Computer Quick Setup amp User s Guide 6 11 Desktop Management 6 12 D Refer to National Keyboard Delimiter Characters on page 12 for information about the alternate delimiter characters The power on password and setup password may also be changed using the Security options in Computer Setup The Master password can only be changed in Setup if
35. er or Personal Computer from a remote location through the use of supported PC LAN management tools Remote Wakeup support is available only when using an RJ 45 network connection Refer to Remote Wakeup and Remote Shutdown on page 20 or to the online Remote Management Administrators Guide The Remote Management Administrators Guide is included with the Remote Management Setup Utilities and is available on the Support Software CD for Compaq Desktop Portable and Workstation Products or at the Compaq Web Site a www compag com Interpreting the Network Status Lights The integrated NIC includes network status lights m The link activity light illuminates when the system is physically connected to an active network light and blinks when the Personal Computer detects network activity When the system is connected to a highly used network the activity light will remain on almost constantly m The 100TX light illuminates during 100 Mbps operation Quick Setup amp User s Guide Accessing the Internet amp Using Network Communications If Remote Wakeup is enabled the link activity light will remain functional even when power to the Personal Computer is turned off Disabling the Autosensing Capabilities D Autosensing NICs automatically determine the maximum network operating speed of the attached network and configure themselves accordingly The Personal Computer begins autosensing whenever it loses a valid network link
36. etwork before the operating system is loaded or when the Personal Computer is powered off Alerts may include system BIOS hang operating system hang processor missing E operating temperature exceeded Replicating Your Setup This procedure gives an administrator the ability to easily copy one setup configuration to other Personal Computers of the same model This allows for faster more consistent configuration of multiple Personal Computers To replicate your setup 1 Access the Computer Setup Utilities menu 2 Click File gt Save to Diskette Follow the instructions on the screen Q This requires a MultiBay LS 120 drive or a portable external diskette drive 3 To replicate the configuration click File gt Restore from Diskette and follow the instructions on the screen Quick Setup amp User s Guide 6 21 Desktop Management Altiris eXpress and PC Transplant make it easy to replicate the configuration and custom settings of one PC and copy it to one or more PCs For more information visit the Compaq Web site at www compaq com Dual State Power Button With Advanced Power Management APM enabled in Windows 98 or Advanced Configuration and Power Interface ACPI enabled for Windows 98 and Windows 2000 the power button can function either as an on off switch or as a suspend button The suspend feature does not turn off power altogether but instead causes the Personal Computer to enter a low power standby Th
37. g system is installed automatically This process takes about 10 minutes depending on which operating system is being installed Carefully read and follow the instructions that appear on the screen to complete the installation CAUTION Once the automatic installation has begun DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE Turning off the Personal Computer during the installation process might damage the software that runs the Personal Computer When the Welcome to Windows screen is displayed the Windows installation process is complete Customizing the Monitor Display You can manually select or change the monitor brand model refresh rates color resolution and power management settings Select the Display icon in the Windows Control Panel to change display settings or refer to the online documentation provided with the graphics controller utility Protecting Your Software To protect your software from loss or damage you should keep a backup copy of all system software applications and related files stored on your hard drive Refer to your operating system or backup utility documentation for instructions on making backup copies of your data files Compaq Restore CD Along with the operating system CD the Compaq Restore CD enables you to recover the original operating system Internet browser and NIC or modem drivers This can be extremely helpful in the event of hard drive failure or corruption Additional
38. ght Manager or other management products from Compaq Management Solutions Partners the Personal Computer also sends a fault notice to the network management application Celeron and Pentium Ill Fault Prediction and Prefailure Warranty When the processor encounters an excessive number of error checking and correcting ECC cache memory errors the Personal Computer displays a Local Alert message This message contains detailed information about the faulty processor allowing you to take action before you experience non correctable cache memory errors The Prefailure Warranty allows you to replace these processors free of charge before they actually fail SMART Hard Drive Fault Prediction D 6 16 SMART hard drive fault prediction and Prefailure Warranty apply only to internal hard drives not to MultiBay drives The SMART hard drive monitors hard drive activity to predict failures and in some cases fix faults before failures occur Fault prediction and failure indication parameters such as abnormal variations in spinup and seek times or non correctable read and write errors are tracked to determine the hard drive condition Should these errors become significant the Personal Computer displays a warning message The warning gives you time to back up the hard drive and replace it prior to experiencing downtime or loss of data The Prefailure Warranty for SMART hard drives allows you to replace these drives free of charge befo
39. h your Personal Computer you must install corresponding Compaq device drivers and utilities to ensure all features are supported and functioning properly 6 23 Desktop Management Compaq has made the task of locating accessing evaluating and installing the latest support software easier You can download the software from the Compaq World Wide Web site at www compaq com The Web site contains the latest device drivers utilities and flashable ROM images needed to run Windows 98 Windows Millenium Windows 2000 and Windows NT Workstation on your Compaq commercial desktop product If you call Compaq to place an order be sure to have the serial number of your Personal Computer available For the location of the serial number refer to Quick Setup Step 2 Identify Rear Panel Components and Confirm Voltage Setting This number is necessary for all purchases Building Blocks and Partners Compaq management solutions are based on industry standards including DMI 2 0 Web Based Enterprise Management Intel s Wired for Management SNMP and Net PC technologies Microsoft Intel Hewlett Packard Novell Seagate and other industry leaders work closely with Compaq to integrate their management solutions with Compaq products and initiatives giving you the Compaq customer extraordinary flexibility and functionality in client management and PC ownership cost reduction Desktop Management Interface DMI The Desktop Manage
40. h a Setup password 1 With the MultiBay hard drive installed turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer 2 When the F10 Setup message appears in the lower right corner of the screen press the F10 key Press Enter to bypass the title screen if necessary If you do not press the F10 key while the message is displayed you must restart the Personal Computer again to access the utility 3 Select Security then select DriveLock Security You will be prompted to select a drive from a list of drives in the system that suppport the DriveLock security feature QO To allow another user to enable DriveLock yet ensure that you can always unlock the drive set the Master password 1 To enable DriveLock click Enable DriveLock and enter a User password when prompted to do so 4 To disable DriveLock click Disable DriveLock The user password is cleared and must be reset next time DriveLock is enabled 4 Before exiting click File gt Save Changes and Exit Quick Setup amp User s Guide Desktop Management Entering a DriveLock Password on a MultiBay Hard Drive When DriveLock is enabled the DriveLock User or Master password must be entered to unlock the drive To enter a DriveLock password complete the following steps 1 Turn on or restart the Personal Computer If you are in Windows click Start gt Shut Down gt Restart the Computer 2 Wh
41. he Remote Management Administrators Guide is included with the Remote Management Setup Utilities and is available on the Compaq Web site at www compaq com 6 19 Desktop Management Remote Security Management Remote Security Management allows the system administrator to safely set or modify security features on remote Compaq personal computers directly from the centralized network management console Enabling the system administrator to perform these tasks remotely on multiple computers results in consistent deployment of and greater control over PC security parameters over the network It also results in greater productivity and lower total cost of ownership The Personal Computer must be powered on or turned on through Remote Wakeup to take advantage of Remote Security Management Use of Remote Security Management also requires an established setup password For more information about the Remote Management Setup software and enabling Remote Security Management refer to the online Remote Management Administrators Guide The Remote Management Administrators Guide is included with the Remote Management Setup Utilities and is available on the Compaq Web site at www compaq com Remote Wakeup and Remote Shutdown 6 20 The personal computer features an integrated network interface card that supports the Compaq Remote Wakeup and Remote Shutdown functions These functions allow a system administrator to power on and power off the P
42. hese procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Electrostatic Discharge in the Troubleshooting Guide for more information CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Exit all software applications shut down the operating system software turn off the Personal Computer and any external devices then disconnect the power cord from the power outlet 2 Remove the right access panel Refer to Removing and Replacing the Side Access Panels on page 3 2 Quick Setup amp User s Guide Adding System Memory and Upgrading the Internal Hard Drive Ss JU a a a q a 2 q q Accessing the DIMM Slots A WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching 3 To remove a module press out on both latches of the DIMM socket at the same time This releases the module and partially pushes it out of the socket 4 Lift the module from the socket Quick Setup amp User s Guide 3 5 Adding System Memory and Upgrading the Internal Hard Drive Adding or Removing Memory Modules 5 To install a memory module press out on both latches of the DIMM socket at the same time Match the notch on the module with the tab on the memory socket Firmly push the module straig
43. hould you need or want to upgrade your ROM you may m Order an upgraded ROMPag diskette from Compaq m Download the latest ROMPaq images from the Compaq World Wide Web site Www compaq com CAUTION For maximum ROM protection be sure to establish a setup password The setup password prevents unauthorized ROM upgrades Compaq Insight Manager LC allows the system administrator to set the setup password on one or more PCs simultaneously For more information visit the Compaq Web site at www compag com Using Remote ROM Flash Quick Setup amp User s Guide Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq personal computers directly from the centralized network management console Enabling the system administrator to perform this task remotely on multiple computers and Personal Computers results in a consistent deployment of and greater control over Compaq iPAQ ROM images over the network It also results in greater productivity and lower total cost of ownership All Compaq iPAQ ROMPaq ROM images from Compaq are digitally signed to ensure authenticity and minimize potential corruption The Personal Computer must be powered on or turned on through Remote Wakeup to take advantage of Remote ROM Flash Use of Remote ROM Flash also requires an established setup password For more information on enabling Remote ROM Flash refer to the online Remote Management Administrators Guide T
44. ht into the socket ensuring that the module is fully inserted and properly seated The latches will close automatically when the module is seated correctly securing the module in the slot 3 6 Quick Setup amp User s Guide Quick Setup amp User s Guide Adding System Memory and Upgrading the Internal Hard Drive If only one memory module is used in the system it must be installed in the same socket that held the preinstalled memory module 6 Replace the right access panel When the Personal Computer starts up it will recognize the system memory upgrade and automatically reconfigure the system 3 7 Adding System Memory and Upgrading the Internal Hard Drive 3 8 Upgrading the Primary Hard Drive The primary hard drive is a 3 5 inch hard drive located on the left side of the Personal Computer under the MultiBay 1 Exit all software applications shut down the operating system software turn off the Personal Computer and any external devices then disconnect the power cord from the power outlet Remove the left access panel Refer to Removing and Replacing the Side Access Panels on page 3 2 Removing the Internal Hard Drive 3 4 Pull the release lever toward the front of the personal computer Slide the drive forward and away from the personal computer Disconnect the flat ribbon data cable from the hard drive by pulling up on the green tab on the cable end Quick Setup
45. is allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss To change the power button s configuration complete the following steps 1 Access the Computer Setup menu 2 Select Power gt Energy Saver Select Minimal or Advanced to turn on the Energy Saver Options menu 3 Select Power gt Energy Saver Options Set the power button configuration to either On Off or Suspend Wakeup as desired Refer to the Troubleshooting Guide for more detailed information about the features of Computer Setup 4 Select File gt Save Changes and Exit After configuring the power button to function as a suspend button press the power button to put the system in a very low power state suspend Press the button again to quickly bring the system out of suspend to full power status To completely turn off all power to the system press and hold the power button for four seconds Q If you have selected the Blink LED during Energy Save option in Computer Setup the power on light will blink green once every two seconds while the Personal Computer is in suspend Refer to the Troubleshooting Guide for more information on using Computer Setup 6 22 Quick Setup amp User s Guide Desktop Management Power Management Power Management is a feature that saves energy by shutting down certain components of the Personal Computer when they are not in use saving energy with
46. it was used to unlock the device during POST National Keyboard Delimiter Characters Each keyboard is designed to meet country specific requirements The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your Personal Computer National Keyboard Delimiter Characters Arabic Greek Russian Belgian Hebrew Slovakian BHCSY Hungarian Spanish Brazilian Italian Swedish Finnish Chinese Japanese Swiss E Czech Korean Taiwanese Danish Latin American Thai French Norwegian Turkish French Canadian Polish U K English German Portuguese U S English For Bosnia Herzegovina Croatia Slovenia and Yugoslavia Clearing Passwords If you forget your password you cannot access the Personal Computer Refer to the Troubleshooting Guide for instructions on clearing passwords Installing the iPAQ Desktop Security Bar When installed the iPAQ Desktop Security Bar protects the memory modules and internal hard drive by preventing removal of the side covers Personal Computer It also secures the Legacy Module if installed Depending upon how it is installed the Security Bar can also disable the MultiBay eject button so that a drive installed in the MultiBay cannot be removed The Security Bar is affixed to the personal computer with either a tamper proof Torx screw or with the optional Compaq Security Lock Quick Setup amp User s G
47. ment Task Force DMTF is an industry body created in 1992 with the goal of standardizing systems manageability DMTF established the Desktop Management Interface DMI framework to standardize access to PC configuration data Compaq as a Steering Committee and Technical Committee member of the DMTF delivers hardware and software instrumentation that supports the DMI standard For more information on configuring the DMI software refer to the online Intelligent Manageability Guide Wired for Management 6 24 Intel s Wired for Management initiative is focused on reducing the support and administration cost of Intel architecture based systems without compromising their flexibility and performance The Wired for Management guidelines provide a baseline set of building blocks that Compaq utilizes in Intelligent Manageability to provide standardized management of desktop inventories remote system configuration off hours maintenance and next Quick Setup amp User s Guide Desktop Management generation power management But Compaq doesn t stop with these baseline features Additional capabilities have been incorporated into Intelligent Manageability to provide an extensive solution for managing networked computing environments Wired for Management technologies include Desktop Management Interface DMI 2 0 Remote System Installation Remote Wakeup and Remote Shutdown ACPI Ready Hardware Compaq Management Solutions Partners Progr
48. n to providing access to the Internet An online service provider may provide a categorized or customizable home page that makes it easy for you to find some of the most popular and useful sites on the Internet To find the provider that s right for you E Look in the Yellow Pages E Ask a friend or colleague for recommendations m If you have access to the Internet already you can use a search engine such as AltaVista to help you locate an ISP or online service provider ISPs typically offer a variety of service plans for different customers needs Be sure to review and compare plans services offered and price to find the provider that is right for you and your needs 4 1 Accessing the Internet amp Using Network Communications NIC Based Alerts Using Network Communications The personal computer comes with an integrated network interface controller NIC and network device drivers NIC based alert support allows a system administrator to remotely monitor personal computers and Personal Computers over the network The Personal Computer can send hardware and operating system failure alerts over the network before the operating system is loaded or when the Personal Computer is powered off Alerts may include m system BIOS hang E operating system hang E processor missing E operating temperature exceeded Remote Wakeup Support Remote Wakeup support allows the system administrator to turn on power to a client comput
49. nd system administrator How It Is Established From the Compaq Computer Setup Utilities menu For more information about Computer Setup see the Troubleshooting Guide From the Compaq Computer Setup Utilities menu For more information about Computer Setup see the Troubleshooting Guide From the Compaq Computer Setup Utilities menu For more information about Computer Setup see the Troubleshooting Guide From the Compaq Computer Setup Utilities menu For more information about Computer Setup see the Troubleshooting Guide From the Compaq Computer Setup Utilities menu For more information about Computer Setup see the Troubleshooting Guide CAUTION A MultiBay hard drive can be rendered permanently unusable if the DriveLock security feature is enabled and the password is forgotten Refer to Enabling or Disabling DriveLock on a MultiBay Hard Drive on page 10 prior to using the DriveLock security feature For information on enabling Memory Change Alerts refer to the online Intelligent Manageability Guide 6 5 Desktop Management 6 6 Security Features Overview Continued Feature Ownership Tag iPAQ Desktop Security Bar Cable Lock Provision Mounting Holes Password Security Purpose Displays ownership information as defined by the system administrator during system startup protected by setup password Prevents removal of the side panels to protect the internal hard drive and m
50. out having to shut down the Personal Computer Timeouts the period of inactivity allowed before shutting down these components can be enabled customized or disabled using Computer Setup 1 Access the Computer Setup menu 2 Select Power gt Energy Saver Select Advanced to turn on the Timeouts menu 3 Select Power gt Timeouts Enable customize or disable timeouts Refer to the Troubleshooting Guide for more detailed information about the features of Computer Setup 4 Select File gt Save Changes and Exit To avoid potential conflicts never enable monitor timeouts in Windows 95 or Windows 98 while system timeouts are enabled in Computer Setup Use Display Properties to establish modify or disable Power Management settings for the monitor To access Display Properties right click on the Windows Desktop then choose Properties World Wide Web Site Quick Setup amp User s Guide Compaq engineers rigorously test and debug software developed by Compaq and third party suppliers and develop operating system specific support software to ensure the highest level of performance compatibility and reliability for Compaq Personal Computers When making the transition to new or revised operating systems it is important to implement the support software designed for that operating system If you plan to run a version of Microsoft Windows or Microsoft Windows NT Workstation that is different from the version included wit
51. re In Microsoft Windows operating systems click Start gt Shut Down In Windows NT Workstation 4 0 the power button always functions as a power switch However in the default configuration of Windows 98 Windows 2000 Professional or Windows Millenium pressing the power button does not turn off the power but causes the Personal Computer to enter a low power state This allows you to conserve energy without closing software applications later you can start using the computer immediately without having to restart the operating system and without any data loss If the power button is pressed and held in for four seconds power to the Personal Computer will turn off completely To reconfigure the power button to work in On Off mode run Computer Setup Refer to the Computer Setup Utilities F10 Setup section of the Troubleshooting Guide for more information on using Computer Setup Quick Setup 9 Quick Setup amp User s Guide chapter 1 Working with the Compag Easy Access Keyboard In addition to the standard keyboard keys the Compaq Easy Access Keyboard offers eight Easy Access Buttons that make accessing your favorite Web sites services and applications easier and faster Easy Access Keyboard Programming the Easy Access Buttons Quick Setup amp User s Guide All Easy Access Buttons can be reprogrammed to open any software application or data file on your hard drive or any Internet address An Inte
52. re Range values subject to change with increasing altitude Operating 50 to 95 F 10 to 35 C Nonoperating 22 to 140 F 30 to 60 C Relative Humidity noncondensing Operating 10 90 8 90 28 C max wet bulb Nonoperating 5 95 5 95 38 7 C max wet bulb Mechanical Shock 11ms 1 2 sine shock pulse Operating 5 G s 5 G s Nonoperating 20 G s 20 G s Vibration random G s nominal Operating 10 to 300 hz 25 25 Nonoperating 10 to 500 hz 50 50 Maximum Altitude unpressurized Operating 10 000 ft 3048 m Nonoperating 30 000 ft 9144m Power Supply Operating Voltage Range 90 132 VAC 180 264 VAC Rated Voltage Range 100 127 VAC 200 240 VAC Rated Line Frequency 50 60 Hz 50 60 Hz Power Output 90 W 90 W A 1 Specifications A 2 Compaq iPAQ Desktop Personal Computer Continued Rated Input Current 2 5A 1 25A maximum Power Dissipation Maximum 400 BTU hr 117 watts Typical 70 BTU hr 50 watts Quick Setup amp User s Guide Index A access panels See side access panels Altiris eXpress 6 3 Altiris Inc 6 2 Armada Notebook PC 2 1 asset tracking and security 6 4 6 17 AssetControl 6 4 audio connectors 2 autosensing capabilities 4 3 B backing up data files 7 building blocks and partners 6 24 6 25 C cable lock provision 6 6 6 14 cables color coded 4 caring for MultiBay drives 2 1 cautions DriveLock security feature 6 5 6 10 memory contacts 3 4 operating system installation 4 pre
53. re the drives fail SMART hard drives are compliant with the Small Form Factor Committee Specification for Self Monitoring Analysis and Reporting Technology SMART SMART is the industry standard technology pioneered by Compaq and originally called IntelliSafe that allows you to prevent data loss and minimize downtime in concert with Compaq Management Agents Quick Setup amp User s Guide Desktop Management Introducing the Drive Protection System The Compaq Drive Protection System DPS is a diagnostic tool built into the internal hard drive DPS is designed to help diagnose problems that might result in unwarranted hard drive replacement When Compaq personal computers are built each installed hard drive is tested using DPS and a permanent record of key information is written onto the drive Each time DPS is run test results are written to the hard drive Your service provider can use this information to help diagnose conditions that caused you to run the DPS software Refer to the Troubleshooting Guide for instructions on using DPS Ultra ATA Integrity Monitoring Ultra ATA Integrity Monitoring monitors the integrity of data as it is transferred between an Ultra ATA hard drive and the system s core logic If the Personal Computer detects an abnormal number of transmission errors the Personal Computer displays a Local Alert message with recommended actions An alert is also sent over the network to the system administrator
54. rnet address also referred to as a Uniform Resource Locator URL is simply a pointer to a Web page file image newsgroup or other resource available on the Internet It is very similar to the path and file name used to point to a file on the Personal Computer s hard drive For example the URL that points to the Compaq Web site is http www compaq com Working with the Compaq Easy Access Keyboard To reprogram your Easy Access Buttons complete the following steps 1 Click the Easy Access Button icon located in the status area lower right corner of the Windows taskbar The Easy Access Button dialog is displayed 2 On the dialog click the icon representing the Easy Access Button you want to program 3 Type the new command or URL you want to assign to the button or drag an Internet link or software application shortcut onto the button icon 4 Click OK when you are finished You can customize the Easy Access Button labels on the keyboard using the paper insert template document The document is installed by default under C Program files Compaq Easy Access Keyboard 1 2 Quick Setup amp User s Guide Quick Setup amp User s Guide chapter 2 Working with the MultiBay The MultiBay is located on the left side of the iPAQ Desktop Personal Computer It is a special drive bay that supports a variety of optional 12 7 mm removable drives including MultiBay 24X Max CD ROM Drive MultiBay 8X DVD ROM Drive with
55. s Partners products Seamless automatic integration between AssetControl features and these products enables you to choose the management tool that is best suited to your environment and to leverage your investment in existing tools Compaq Personal Computers are manufactured with the hardware and firmware required to fully support the DMI 2 0 standard Compaq also offers several solutions for controlling access to valuable Personal Computer components and information Security features such as the Memory Change alert power on password and setup password help to prevent unauthorized access to the internal components of the Personal Computer By disabling parallel serial or USB ports or by disabling removable media boot capability you can protect valuable data assets Memory Change alerts can be automatically forwarded to Compaq Insight Manager products to deliver proactive notification of tampering with the internal components of the Personal Computer There are three ways to manage security settings on your Compaq Personal Computers m Locally using the Compaq Computer Setup Utilities See the Computer Setup Utilities F10 Setup section of the Troubleshooting Guide for more information and instructions m Remotely using the Compaq Remote Security Management software This software enables the secure consistent deployment and control of security settings from a central point on the network using a third party PC LAN managemen
56. t 6 2 Quick Setup amp User s Guide Altiris eXpress PC Transplant Quick Setup amp User s Guide Desktop Management Altiris eXpress allows the system administrator to create and quickly deploy a customized corporate standard software image across one or more networked client PCs with an interface as simple to use as Windows Explorer Altiris eXpress supports Intel s Wired for Management and Preboot Execution Environment PXE Using Altiris eXpress and the Remote System Installation features of the personal computer there is no need for the system administrator to visit each new PC individually to deploy the software image For more information refer to the Compaq Web site at www compaq com PC Transplant designed to assist you in personalizing the new PC can be downloaded free from the Compaq Web site It lets you preserve the personality the customized settings such as Start menu entries drive and printer mappings software application options and so on of an existing PC then transfer those unique settings to the new Compaq PC so that you don t have to invest valuable time manually recreating them For more information refer to the Compaq Web site at www compaq com 6 3 Desktop Management Asset Tracking and Security 6 4 Compaq AssetControl features incorporated into the Personal Computer provide key asset tracking data that can be managed using Compaq Insight Manager products and Management Solution
57. t 4 2 removable drives optional 2 1 removable media boot control 6 5 S security cable lock provision 6 14 Fingerprint Identification Technology 6 15 iPAQ Desktop Security Bar 3 1 6 12 mounting holes 6 13 password 6 6 security bar 6 6 serial connector Legacy Module 2 4 serial interface control 6 5 serial number 2 setup password changing 6 9 deleting 6 9 entering 6 8 establishing 6 7 side access panels removing and replacing 3 1 SMART hard drive 2 1 software updating and management 6 18 6 24 specifications A 1 SuperDisk LS 120 drive 2 1 SuperDisk LS 260 drive 2 1 surge tolerant power supply 6 17 system activity light 6 T turning off the personal computer 8 Index iii Index U Universal Serial Bus USB 3 upgrading the personal computer 3 1 USB interface control 6 5 USB See Universal Serial Bus USB V voltage select switch 2 voltage setting 2 W warnings electrical shock 4 5 3 1 hot surfaces 3 5 misuse of computer 1 network interface controller 4 Index iv Quick Setup amp User s Guide
58. t application such as Microsoft SMS E Remotely using Compaq Insight Manager LC a tool for managing PC workgroups The following table and sections refer to managing security features of your Computer locally through the Compaq Computer Setup Utilities Refer to the Remote Management Setup Utilities for more information on using the Remote Security Management software These utilities are available on the Compaq Web site at www compaq com support files index html For more information on Insight Manager LC refer to www compaq com im Ic Quick Setup amp User s Guide Feature Removable Media Boot Control Serial Parallel or USB Interface Control Power On Password Setup Password DriveLock Security Memory Change Alerts Quick Setup amp User s Guide Desktop Management Security Features Overview Purpose Prevents booting from the removable media drives Prevents transfer of data through the integrated serial parallel or USB universal serial bus interface Prevents use of the Personal Computer until the password is entered This can apply to both initial system startup and restarts Prevents reconfiguration of the Personal Computer use of the Computer Setup Utilities until the password is entered Allows a MultiBay hard drive to be locked preventing unauthorized access to data stored on the drive Detects when memory modules have been added moved or removed notifies end user a
59. uct documentation from the Compaq Web site at www compaq com support For More Information 7 2 Insert the compact disc into the CD ROM drive There may be a slight delay while the software checks the Windows Regional Settings A menu of the books available on the compact disc is automatically displayed Click the title of the book you want to read The first time you click a link to a book provided on CD in Adobe PDF format you may be prompted to install the Adobe Acrobat Reader software which is also provided for you on the CD Read and follow the prompts to install Acrobat Reader The menu and books are displayed in the language chosen during initial system setup or specified later in your Windows Regional Settings If the Regional Settings do not match one of the languages supported on the CD the menu and books are displayed in English If there is no CD ROM drive activity for two minutes or more it may be because Autorun is not enabled on the system To run the Compaq iPAQ Reference Library CD if it does not run automatically 1 Click Start gt Run 2 Type X CompaqiPAQ exe where X is the drive letter designator for the CD ROM drive 3 Click OK Quick Setup amp User s Guide Quick Setup amp User s Guide appendix A Specifications Compaq iPAQ Desktop Personal Computer Desktop Dimensions Height 11 8 in 30 0 cm Width 5 7 in 14 4 cm Depth 9 4 in 24 0 cm Approximate Weight 10 7 Ib 4 8 kg Temperatu
60. uide Desktop Management 1 Insert the posts on the Security Bar into the openings on the rear of the side panels Installing the iPAQ Desktop Security Bar Q If the metal extension provided with the Security Bar is inserted into the post that goes into the right rear hole on the personal computer the MultiBay eject button will be disabled A drive installed in the MultiBay cannot be removed until the Security Bar is removed The Security Bar may vary slightly from the one shown in the illustration above 2 Install the tamper proof Torx screw with the small screwdriver to lock the Security Bar onto the Personal Computer The Security Bar features a cable lock provision for an optional cable lock For more information refer to Installing a Compaq Security Lock on page 14 Securing the iPAQ to a Fixed Work Surface Holes in the base of the personal computer allow you to bolt it to a desk or other fixed surface Quick Setup amp User s Guide 6 13 Desktop Management Installing a Compaq Security Lock The rear panel of the personal computer features a cable lock provision that accommodates the optional Compaq Security Lock so that the Personal Computer can be physically secured to a work area If the Security Bar is installed the Compaq Security Lock can be used to secure it to the Personal Computer as well 1 Loop the cable around a heavy fixed object to which you want to secure the computer
61. vention of data loss 8 2 1 2 2 ROM protection 6 19 setup 7 static electricity 3 1 3 4 CD ROM drive 2 1 CD RW drive 2 1 color coding of cables 4 Compaq Insight Manager LC 6 4 Compaq iPAQ Reference Library CD Safety amp Comfort Guide 7 1 Safety amp Regulatory Information 7 1 Troubleshooting 7 1 Compaq Restore CD 7 Compaq Security Lock optional 6 14 components front panel 6 rear panel 2 5 1 configuration and deployment 6 2 6 3 connector Quick Setup amp User s Guide controlling data transfer through serial parallel or USB interface 6 5 Ethernet RJ 45 2 headphone 6 Legacy Module 2 line in audio 2 line out audio 2 microphone 6 monitor 2 mouse 4 parallel Legacy Module 2 5 1 power cord 2 5 PS 2 keyboard Legacy Module 2 5 1 PS 2 mouse Legacy Module 2 5 1 serial Legacy Module 2 5 1 USB 2 6 connector locations 2 D delimiter characters keyboard 6 12 desktop management 6 1 6 25 disabling DriveLock 6 10 display settings 7 documentation additional product 7 1 DriveLock password changing 6 11 entering 6 11 DriveLock security 6 5 DriveLock enabling or disabling 6 10 drivers installing network 4 3 dual state power button 6 8 DVD ROM drive 2 1 E Easy Access Buttons 1 1 Easy Access Keyboard 1 1 easy carry handle 2 enabling DriveLock 6 10 Ethernet RJ 45 connector 2 external devices connecting 4 Index i Index F Fingerprint Identification Technology 6 15 formatting a MultiB
62. zed software image m Using a disk cloning process to copy the contents from one hard drive to another The best deployment method depends on your information technology environment and processes The PC Deployment section of the Solutions and Services Web site www compaq com im change provides information to help you select the best deployment method You ll also find guides and utilities to integrate with Microsoft or PXE based deployment tools Remote System Installation Remote System Installation allows you to start and set up your system using the software and configuration information located on a network server The Remote System Installation feature is usually used as a system setup and configuration tool and can be used for the following tasks m Deploying a software image on one or more new PCs m Formatting a hard drive E Installing application software or drivers m Updating the operating system application software or drivers To initiate Remote System Installation press F12 when the F12 Network Service Boot message appears in the lower right corner of the Compaq logo screen Follow the instructions on the screen to continue the process Compaq and Altiris Inc have partnered to provide tools designed to make the task of corporate PC deployment and management easier and less time consuming ultimately lowering the total cost of ownership and making Compaq PCs the most manageable client PCs in the enterprise environmen

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