Citrix Systems Switch SDX 11500 User's Manual
Contents
1. At the prompt type ssh nsroot 169 254 0 10 When prompted for the password type nsroot At the shell prompt type networkconfig You can now use the new IP address to log on to the Management Service user interface 10 Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Changing the Password of the Default User Account The default user account provides complete access to all features of the Citrix NetScaler SDX appliance Therefore to preserve security the nsroot account should be used only when necessary and only individuals whose duties require full access should know the password for the nsroot account Citrix recommends changing the nsroot password frequently If you lose the password you can reset the password to the default by reverting the appliance settings to factory defaults and you can then change the password You can change the password of the default user account in the Users pane In the Users pane you can view the following details Name Lists the user accounts configured on the SDX appliance Permission Displays the permission level assigned to the user account To change the password of the default user account 1 On the Configuration tab in the navigation pane expand System and then click Users 2 In the Users pane click the default user account and then click Modify 3 In the Modify System User dialog box in Password and Confirm Password en2. CITRIX Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Citrix NetScaler 10 Copyright and Trademark Notice Copyright 2013 Citrix Systems Inc All rights reserved NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS OR USED TO MAKE DERIVATIVE WORK SUCH AS TRANSLATION TRANSFORMATION OR ADAPTATION WITHOUT THE EXPRESS WRITTEN PERMISSION OF CITRIX SYSTEMS INC ALTHOUGH THE MATERIAL PRESENTED IN THIS DOCUMENT IS BELIEVED TO BE ACCURATE IT IS PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE ALL RESPONSIBILITY FOR THE USE OR APPLICATION OF THE PRODUCT S DESCRIBED IN THIS MANUAL CITRIX SYSTEMS INC OR ITS SUPPLIERS DO NOT ASSUME ANY LIABILITY THAT MAY OCCUR DUE TO THE USE OR APPLICATION OF THE PRODUCT S DESCRIBED IN THIS DOCUMENT INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE COMPANIES NAMES AND DATA USED IN EXAMPLES ARE FICTITIOUS UNLESS OTHERWISE NOTED This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to ra
3. installing transceivers if available and connecting the appliance to the network and a power source Note The appliances illustrated in the installation instructions might not represent the actual NetScaler SDX appliance Rack Mounting the Appliance The appliance is shipped with rack rail hardware This hardware consists of two inner rails that you attach to the appliance one on each side and a rack rail assembly that you attach to the rack The following figure illustrates the steps involved in mounting the Citrix NetScaler SDX appliance to a rack Figure 1 3 Rack Mounting the Appliance Step 3 Press in latch to slide in the appliance to the rack SES SS ili iii Li Lili SSS Se See eee Step 1 Attach the inner rail to rails to the appliance by using the the rack screws provided Appliance Precautions Determine the placement of each component in the rack before you install the rail Install the heaviest appliance first at the bottom of the rack and then work upward Distribute the load on the rack evenly An unbalanced rack is hazardous Quick Installation and Configuration Allow the power supply units and hard drives to cool before touching them Install the equipment near an electrical outlet for easy access Mount equipment in a rack with sufficient airflow for safe operation For a closed or multiple unit rack assembly the ambient operating temperature of the rack environme
4. 8 The following figure shows the back panel of the SDX 11500 13500 14500 16500 18500 20500 appliance Figure 1 2 Citrix NetScaler SDX 11500 13500 14500 16500 18500 20500 appliance back panel USB Port Solid State Drive Hard Disk Drive Power Switch aa Bi z m E 5 ee NMI Button Solid State Drives Hard Disk Drive apak ina recessed Reserved for future Reserved for future Disable Alarm Button use use Configuration Requirements Determine the following information for performing the initial configuration NetScaler SDX IP address and subnet mask The management IP address and the mask used to define the subnet in which the SDX appliance is located This IP address is used to access the NetScaler SDX Management Service user interface XenServer IP address The IP address of the XenServer hypervisor Default gateway The IP address of the router that forwards traffic out of the appliance s subnet The default gateway should be in the same subnet as the NSIP address Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Root password The root user nsroot has full administrative privileges on the appliance The root password is used to authenticate the root user The default root password is nsroot You can change this password during initial configuration of the appliance Installation Installation involves rack mounting the appliance
5. and Configuration Note After changing the network configuration close all browser instances and open a new browser instance to access the appliance Initial Configuration through the Serial Console To perform initial configuration of the SDX appliance from outside the L2 domain connect to the console port of the appliance and follow the instructions carefully Note networkconfig utility is available from build 72 5 and later To configure the NetScaler SDX appliance by using the serial console 1 2 Connect the console cable into your appliance Connect the other end of the cable to your computer and run the vt100 terminal emulation program of your choice e For Microsoft Windows you can use HyperTerminal which is installed with all current versions of Windows e For Apple Macintosh OSX you can use the GUI based Terminal program or the shell based telnet client Note OSX is based on the FreeBSD UNIX platform Most standard UNIX shell programs are available from the OSX command line e For UNIX based workstations you can use the shell based telnet client or any supported terminal emulation program Press ENTER The terminal screen displays the Logon prompt Note You might have to press ENTER two or three times depending on which terminal program you are using Log on to the appliance with the administrator credentials The default credentials for username and password are root and nsroot respectively
6. appliance s maximum power consumption rating with no danger of an overload A reliable ground must be maintained at all times Therefore the rack should be grounded Pay particular attention to power supply connections other than the direct connection to the branch circuit for example connections to power strips Setting Up Connectivity After you have installed your appliance in a rack you are ready to perform the initial configuration To perform the initial configuration you can use the Management Service user interface or the serial console You can access the Management Service user interface from any computer that is on the same network as the new SDX appliance If you do not have a computer on the same network use the serial console to perform the initial configuration of the SDX appliance Citrix recommends that as soon as you complete the initial configuration you change the root user password For information about changing the root user password see Changing the Password of the Default User Account Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Initial Configuration through the Management Service User Interface To set up the appliance by using the Management Service user interface connect a workstation or laptop to the same network as the appliance To configure the NetScaler SDX appliance by using the Management Service user interface 1 GE U KR W T 8 Connect th
7. browser type the IP address of the LOM port In the User Name and Password boxes type the administrator credentials In the Menu bar click Remote Control Under Options click Power Control and then click Power Cycle System Click Perform Action System Specifications The following table summarizes the specifications of the NetScaler SDX 11500 13500 14500 16500 18500 20500 appliances Specifications SDX 11500 13500 14500 16500 18500 205 00 Processor 2 six core Memory 48 GB 12 Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Specifications SDX 11500 13500 14500 16500 18500 205 00 Number of power supplies 2 AC power supply input voltage 100 240 VAC freguency and current 50 60 Hz 6 5 3 5 A Maximum power consumption 650 W Heat dissipation 2200 BTU per hour Weight 46 lbs Height 2U Width EIA 310 D for 19 inch racks Depth 28 in or 71 68 cm Operating temperature degree Celsius 0 40 Humidity range non condensing 5 95 Safety certifications CSA EMC amp susceptibility FCC Part 15 Class A CE C Tick VCCI CCC KC NOM GOST SABS SASO Environmental compliance RoHS SVHC WEEE Additional Information A complete set of documentation is available on the Documentation tab of your SDX appliance and from http support citrix com Most of the documents require Adobe Reader available at
8. dio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense Pursuant to the rules and regulations of the Federal Communications Commission changes or modifications to this product not expressly approved by Citrix Systems Inc could void your authority to operate the product AppCache AppCompress AppDNA App DNA AppFlow AppScaler Apptitude Citrix Citrix Access Gateway Citrix Application Firewall Citrix Cloud Center Citrix Systems Citrix XenApp CloudGateway CloudBridge CloudPortal CloudStack EdgeSight Flex Tenancy HDX ICA MPX nCore NetScaler NetScaler App Delivery Controller NetScaler Access Gateway NetScaler App Firewall NetScaler CloudConnector NetScaler SDX Netviewer Network Link SecurelCA VMLogix LabManager VMLogix StageManager VPX Xen Xen Source XenApp XenAppliance XenCenter XenClient XenDesktop XenEnterprise XenServer XenSource Xen Data Center and Zenprise are trademarks of Citrix Systems Inc and or one of its subsidiaries and may be registered in the U S and other countries Other product and company names mentioned herein may be trademarks of their respective companies All rights reserved Last Updated June 2013 Document code August 27 2013 06 37 49 Quick Installation and Configuration Welcome to the Citrix NetScaler Application Delivery pr
9. e NetScaler SDX appliance to a management workstation or network by using interface 0 1 Open a browser and type http 192 168 100 1 Note The SDX Management Service is preconfigured with the IP address 192 168 100 1 and the XenServer hypervisor is preconfigured with the IP address 192 168 100 2 In the User Name box type nsroot In the Password box type nsroot In the navigation pane click System In the details pane under System Administration click Network Configuration and enter values for the following parameters e Interface The management interface that connects the appliance to a management workstation or network Possible values 0 1 0 2 Default 0 1 e XenServer IP Address The IP address of the XenServer e Management VM IP Address The IP address that is used to access the Management Service by using a Web browser Note The XenServer IP address and Management Service IP address should be in the same subnet e Netmask The mask used to define the subnet in which the SDX appliance is located e Gateway The IP address of the router that forwards traffic out of the appliance s subnet e DNS Server The IP address of the DNS server A required parameter Click OK and then click Close To confirm that the NetScaler SDX appliance is configured correctly you can either ping the new Management Service IP address or use the new IP address to open the user interface in a browser Quick Installation
10. http adobe com To view the documentation 1 From a web browser log on to the NetScaler SDX appliance 13 Quick Installation and Configuration 14 2 Click the Documentation tab 3 To view a short description of each document hover your cursor over the title To open a document click the title To contact Citrix Support call 1 800 4 CITRIX 1 800 424 8749 or log on to MyCitrix at http www citrix com You will be asked for your hardware serial number as part of the support process Detailed instructions for contacting support can be found at http citrix com site resources dynamic sup2nd Citrix_HWS_SerialNO pdf If you have comments or feedback on this documentation please send email to nsdocs_feedback citrix com
11. nt might be greater than the ambient temperature of the room Therefore consider the lowest and highest operating temperatures of the equipment when making a decision about where to install the appliance in the rack Rack Precautions Make sure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them For a single rack installation attach a stabilizer to the rack For a multiple rack installation couple attach the racks together Always make sure that the rack is stable before extending a component from the rack Extend only one component at a time Extending two or more simultaneously might cause the rack to become unstable The handles on the left and right of the front panel of the appliance should be used only for extending the appliance out of the rack Do not use these handles for mounting the appliance on the rack Installing Transceivers The SDX appliances support only fiber transceivers in the 10GE ports gt Warning Only those transceivers provided by Citrix Systems Inc are supported You must not attempt to install third party transceivers Doing so voids the warranty To install the transceiver 1 2 Carefully remove the transceiver from its box Align the transceiver to the front of the transceiver slot on the front panel of the appliance Hold the transceiver between your thumb and index finger and insert it into the
12. oduct line Please review the following information before proceeding with installation of the SDX appliance Before you Begin Verify that the following components and accessories are included One NetScaler SDX appliance One accessory kit that contains e One RJ 45 to DB 9 adapter e One 6 ft RJ 45 DB 9 cable e Two power cables Note Make sure that a power outlet is available for each cable One standard 4 post rail kit Note If the kit that you received does not fit your rack contact your Citrix sales representative to order the appropriate kit Note 1G SFP and 10G SFP transceivers are sold separately Contact your Citrix sales representative to order transceivers for your appliance Only transceivers supplied by Citrix are supported on the appliance Citrix NetScaler SDX 11500 SDX 13500 SDX 14500 SDX 16500 SDX 18500 and SDX 20500 The Citrix NetScaler models SDX 11500 13500 14500 16500 18500 20500 are 2U appliances Each model has two 6 core processors for a total of 12 physical cores 24 cores with hyper threading and 48 gigabytes GB of memory The following figure shows the front panel of the SDX 11500 13500 14500 16500 18500 20500 appliance Quick Installation and Configuration Figure 1 1 Citrix NetScaler SDX 11500 13500 14500 16500 18500 20500 appliance front panel 10GE SFP Ports 10 1 10 3 10 2 10 4 LOM Port Console Port 1G SFP Ports 1 1 1 5 Management Ports 4 2 116 1 3 1 7 1 4 1
13. ter the password of your choice 4 Click OK Configuring the LOM Port For initial configuration of the lights out management LOM port connect to the port s default IP address and change it to the address that you want to use for remote monitoring and management Also specify the administrator credentials and the network settings Note The LEDs on the LOM port are unoperational by design To Configure the NetScaler LOM Port 1 Connect the NetScaler LOM port to a management workstation or network 2 In a web browser type http 192 168 1 3 Note The NetScaler LOM port is preconfigured with the IP address 192 168 1 3 and subnet mask 255 255 255 0 3 In the User Name box type nsroot 11 Ouick Installation and Configuration In the Password box type nsroot In the Configuration tab click Network and type values for the following parameters e IP Address IP address of the LOM port e Subnet Mask Subnet mask used to define the subnet of the LOM port e Default Gateway IP address of the router that connects the LOM port to the network Click Save Power Cycling the Appliance You can remotely turn off the appliance and turn it back on The result is similar to pressing the power button on the back panel of the appliance for less than four seconds Note Power cycling the appliance by using the LOM port is not supported in the current release To power cycle the appliance on A WwW N In a web
14. transceiver slot pressing it in until you hear the transceiver snap into place Lock the transceiver Citrix NetScaler 10 Quick Start Guide SDX 11500 13500 14500 16500 18500 20500 Platform Connecting a NetScaler SDX Appliance to the Network Connect the interfaces on the appliance to the network ports on the appropriate switches by using Ethernet fiber optic cables Figure 1 4 Connecting a Citrix NetScaler SDX appliance to the network gt Warning Connecting multiple network ports to the same switch or VLAN can result in a network loop Note By default the NetScaler SDX appliance is configured to use auto negotiation When you install a NetScaler appliance for the first time be sure to configure your other equipment to use auto negotiation for the ports that are connected to the NetScaler appliance After initial logon and configuration you can choose to disable auto negotiation Connecting an SDX Appliance to a Power Source Connect the power cable to one of the inlet receptacles on the back of the appliance and connect the other end of the power cable to a power outlet If your appliance has more than one power supply repeat this process All models function properly with a single power supply The extra power supply on some models serves as a backup Figure 1 5 Connecting a Citrix NetScaler SDX appliance to a power source Quick Installation and Configuration Note Electrical Safety Precautions A Caution D
15. uring installation or maintenance procedures wear a grounding wrist strap to avoid ESD damage to the electronics of the appliance Use a conductive wrist strap attached to a good earth ground or to the appliance You can attach it to the connector beside the ESD symbol on the back Basic electrical safety precautions should be followed to protect yourself from harm and the appliance from damage Be aware of the location of the emergency power off EPO switch so that you can quickly remove power to the appliance if an electrical accident occurs Use a regulated uninterruptible power supply UPS to protect the appliance from power surges and voltage spikes and to keep the appliance operating in case of power failure Do not work alone when working with high voltage components Always disconnect the appliance from power before removing or installing any component First shut down the appliance and then unplug the power cords of all the power supply units As long as the power cord is plugged in line voltages can be present in the power supply even when the power switch is OFF Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators Make sure that the power supply cords include grounding plugs and are plugged into grounded electrical outlets Make sure that the power source can handle the
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