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Cisco Systems v1.0 User's Manual

1. 111 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc Configure one IP phone in the Sales paging group Configure the other IP phone in the Technical Support paging group Configure the emergency paging group to contain all sales and technical support phones Test the paging feature Configure all pages to use multicast Step 1 Configure paging groups a Ensure that the two IP phones can call one another and that the analog phone can successfully dial either IP phone Troubleshoot as necessary before proceeding It may be necessary to undo the configurations from lab 5 18 or load the configuration from lab 5 1 7 if lab 5 1 8 used up all the available lines into one or both of the IP phones Use the command show running config begin tele command to view part of the current configuration Verify that two IP phones have registered and the MAC addresses used by the two IP phones CMERouterX show running config begin tele What are the MAC addresses of the two IP phones From a workstation connected to an IP phone that can ping all router IP addresses access the CME using a Web interface by typing http 10 X0 0 1 ccme html where X is the pod number When prompted for a username and password use ACMEadmin and cisco From the Web interface click on the Configure menu option and select Extensions Click on the Add link In the Extension Number textbox type X500 where X is the pod number S
2. 12 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Step 5 Assign a name to the switch a Enter privilege mode and then configuration mode Use the hostname CMESwitch X command where X is the pod number to name the switch Throughout the rest of the lab use IP Telephony Table 1 parameters based on the pod number assigned Switch configure terminal Switch config hostname CMESwitchX Step 6 Examine the current running configuration a From privileged mode exam the current configuration that follows to verify that there is no configuration except for the hostname CMESwitchX show running config b Are there any passwords set on the console or VTY lines c What does the configuration show as the hostname of this switch Step 7 Set access passwords Enter line configuration mode for the console port Set the password on the console port to cisco Configure the VTY lines with the password of cisco CMESwitchX configure terminal CMESwitchX config line console 0 CMESwitchX config line password cisco CMESwitchX config line login CMESwitchX config line line vty 0 15 C C MESwitchX config line password cisco MESwitchX config line login Step 8 Set the command mode password a Setthe enable secret password to cisco CMESwitchX config enable secret cisco b Which password takes precedence the enable password or enable secret pas
3. Lab 4 1 4 Configuring VoIP Dial Peers Across a WAN Link Objective e Configure the VoIP dial peers across a WAN link Equipment Requirements e Two Cisco CallManager Express CME capable routers with a serial port e Two inline power capable switch or non inline power switch with power injectors e Adtran e Two IP phones e Two analog phones This lab relies on labs 2 1 1 2 1 2 and 3 1 1 being successfully completed and loaded In this lab the ACME com Company has added another site with its own CallManager Express A WAN connection to the other site will need to be configured and tested 66 165 IP Telephony v1 0 Lab 4 1 4 Copyright 2005 Cisco Systems Inc Step 1 Configure the Serial Interface a In this lab Pod 1 and Pod 2 will partner and Pod 3 and Pod 4 will partner b Ensure that a serial cable connects from the lowest serial interface on the lowest pod number router terminating on the other pod s lowest number router serial interface c On both pods use the show ip interface brief command to verify that 1 a serial interface is installed and 2 the lowest numbered serial interface d What is the port slot number assigned to the lowest numbered serial interface e On both pods use the show controllers serial mod port for the lowest serial interface and verify if the cable is a DCE or DTE Examples of this command are show controllers serial 0 0 or show controllers serial 0 1 0 CMERouterX show c
4. call forward busy 6001 call forward noan 6001 timeout 18 I ephone dn 4 dual line number 5003 call forward busy 6001 call forward noan 6001 timeout 18 ephone 1 mac address 0013 C43B 4999 type 7940 button 1 1 ephone 2 mac address 000A B7B1 33F5 type 7960 button 1 2 ephone 3 l ephone 4 4f Yes The PC s IP address should probably be 10 X0 0 11 38 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 3 1 2 CME Manual Phone Setup Objective e Configure IP Phones using the manual configuration process Equipment Requirements e Cisco CallManager Express CME capable router with specific files for IP phone basic CME tar file e Inline power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed e One Cisco IP phone In this lab the ACME com Company has decided to use the manual setup process to configure the Cisco CallManager Express router and phones Use IOS commands to achieve the following goals e Manually configure the IP phones with an extension and connect them to the network e Assign a name to the IP phones This lab relies on labs 2 1 1 2 1 2 and 2 1 3 being successfully completed The lab uses information referenced in IP Telephony Table 1 and IP Telephony Table 2 39 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc Step 1 Verify
5. If the ping was unsuccessful do not proceed until appropriate troubleshooting has been performed and the ping is successful Note that on some models of routers and switches the speed and duplex must be manually configured on both ports Ping the router IP address for the voice VLAN and the data VLAN Refer to IP Telephony Table 1 for IP addresses if necessary All pings should be successful when the trunk is working correctly Troubleshoot as necessary 15 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Step 14 Create VLANs on the switch a Manually create the data and voice VLANs in the VLAN database The X in the VLAN number is the pod number CMESwitchX vlan database CMESwitchX vlan vlan X0 CMESwitchX vlan vlan X5 CMESwitchxX vlan exit Step 15 Configure switch ports for IP phones a Cable the two IP phones to switch ports 4 and 6 using straight through cables b Configure the two IP phone ports to use the IEEE 802 1Q trunking protocol using the switchport trunk encapsulation dot1q command This command is executed from interface configuration mode Note that the next step may have to be completed before this step if an older switch is being used Configure each switch port for the trunking encapsulation mode CMESwitchX config interface fastethernet 0 4 and 6 CMESwitchX config if switchport trunk encapsulation dotlq c Configure the two IP phone ports
6. P003 firmware files present in Flash memory b From global configuration mode enter telephony service mode CMERouterX config telephony service c To see the maximum allowable number of ephones another name for IP phones that this system can use enter the command max ephones d Inthe space provided write the maximum number of phones supported by the current router CMERouterX config telephony max ephones e Set the maximum number of IP phones to two as this will be sufficient for the classroom lab CMERouterX config telephony max ephones 2 The max dn command specifies the maximum number of directory numbers or virtual voice ports supported by the router The maximum number is IOS and platform dependent The default number is zero To see the maximum allowable number of directory numbers that this system can use enter the command max dn CMERouterX config telephony max dn f In the space provided write the maximum number of directory numbers supported by the router and IOS being used 41 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc CMERouterX config telephony max dn g Use the max dn command to configure the maximum number of directory numbers to 20 as this will be sufficient for the classroom lab CMERouterX config telephony max dn 20 h The load command updates the Cisco IOS Telephony Services Cisco ITS configuration fi
7. ip subnet zero I ip cef no ip dhcp use vrf connected I no ip domain lookup no ip ips deny action ips interface no ftp server write enable I interface FastEthernet0 0 no ip address shutdown duplex auto speed auto I interface FastEthernet0 1 no ip address shutdown duplex auto speed auto 150 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc I interface Serial0 2 0 ip address 192 168 0 1 255 255 255 0 clockrate 56000 no shutdown I interface Serial0 2 1 no ip address shutdown clockrate 2000000 I router eigrp 1 network 192 168 0 0 no auto summary I ip classless I ip http server no ip http secure server control plane line con 0 logging synchronous line aux 0 line vty 0 4 password cisco login scheduler allocate 20000 1000 end Basic R2 configuration file version 12 3 service timestamps debug datetime msec service timestamps log datetime msec no service password encryption I hostname r2 I boot start marker boot end marker I enable secret 5 1 E70n H Rezw Yhb4EAJ VblrmHal I no aaa new model I resource policy no network clock participate slot 1 voice card 1 dspfarm I ip subnet zero I ip cef 151 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc no ip dhcp use vrf connected I no ip domain lookup no ip ips deny action ips interface I no ftp server write
8. Cisco Systems Inc Answers to 3 1 3 lab 1e IOS dependent but a common answer is 12 2c The message that appears is IOS dependent but an example of the message is as follows IPPHONE 6 REGISTER ephone 2 SEP000D2890D043 IP 10 15 0 12 The important thing to remember is that the message states that a particular phone has registered 2e Each ephone lists a section that has the word REGISTERED at the end of the line 2g An annoying repeating tone that sounds like any phone when a number has not been dialed 2h Yes if in the U S 50 165 IP Telephony v1 0 Lab 3 1 3 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 4 1 1 Configuring a FXS Port Objective e Configure a router FXS port for an analog phone Equipment Requirements e Cisco CallManager Express CME capable router with a FXS port e Inline power capable switch or non inline power switch with power injectors e One analog phone with RJ 11 cable e One IP phone In this lab the ACME com Company wants to be able to reuse an analog phone for emergency calls The analog phone plugs into the router FXS port A similar configuration could be done for an analog fax machine or another analog device e Configure the router for FXS capability This lab relies on labs 2 1 1 2 1 2 and 3 1 1 being successfully completed and loaded 51 165 IP Telephony v1 0 Lab 4 1 1 Copyright 2005 Cisco Systems Inc Step 1 Verify FXS interface a Power on the
9. If not troubleshoot as necessary c From privileged mode use the show flash command to verify the IP phone GUI firmware files are present The firmware files for a 7960 and 7940 will include some HTML files such as admin_user ephone_admin and telephony_service If these files are not present there is a file that the instructor must obtain from the Cisco site that starts with the letters cme gui and has a file extension of tar An example of the filename is cme gui 123 11T tar Note that some of the older IOS versions did not combine these files in a tar file Note The tar file must match the IOS version on the CME router Once the tar file is obtained from the Cisco site the GUI files are extracted from the tar file and uploaded to the router Flash memory This is done from a TFTP server Copy the tar file into the appropriate TFTP server folder From privileged mode use the archive tar xtract tftp tftp_server_ip_address tar_filename flash tfip_server_ip_address is the address of the TFTP server that contains the tar file tar_filename is the name of the file that starts with the letters cme gui and has a filename extension of tar An example of this command is as follows archive tar xtract tftp 10 3 0 33 cme gui 123 11T tar flash A successful extraction shows an output similar to the following Loading cme gui 123 11T tar from 10 3 0 33 via GigabitEthernet0 0 3 I extracting CiscoLogo
10. R2 R2 R2 int fa0 0 25 encapsulation dotlq 25 ip address 10 25 0 1 255 255 255 0 no shut config subif config subif config subif config subif RR pl GE it Ye wv 3 2 Configuring the DHCP Server on the Routers The PCs and IP Phones will need IP Addresses Configure the DHCP Pools on both RI and R2 routers so the routers will be able to teach IP Addresses to PCs and IP Phones On RI R1 config ip dhcp pool DATA R1 dhcp config network 10 10 0 0 255 255 255 0 R1 dhcp config default router 10 10 0 1 config ip dhcp pool VOICE dhcp config network 10 15 0 0 255 255 255 0 R1 R1 R1 dhcp config default router 10 15 0 1 R1 dhcp config option 150 ip 10 15 0 1 Note The option ip 150 command is used to provide the ip address of the TFTP server 126 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc On R2 R2 config ip dhcp pool DATA R2 dhcp config network 10 20 0 0 255 255 255 0 R2 dhcp config default router 10 20 0 1 R2 R2 R2 R2 config ip dhcp pool VOICE dhcp config network 10 25 0 0 255 255 255 0 dhcp config default router 10 25 0 1 dhcp config option 150 ip 10 25 0 1 papa To exclude the routers ip address from the pool On RI R1 config ip dhcp excluded address 10 1 R1 config ip dhcp excluded address 10 1 no On R2 R2 config ip dhcp excluded address 10 20 0 1 R2 config ip dhcp excluded address 10 25 0 1 Add the ne
11. VNC http helper VNC Display CallManager Change Notification IPMA Service ICCS CTIM Cisco Tomcat Cisco Tomcat Cisco Tomcat Cisco Tomcat Cisco Tomcat Remote CallManager Source Destination Port Port TCP 3224 TCP 3389 TCP UDP 5060 a a E 7 rer 2008 i CallManager Source Port Remote Device Destination Port TCP 5000 TCP 5060 TCP 8002 Remote Devices Media Resources Windows Terminal Services Host Intrusion Detection Console SIP Trunk Default Port Virtual Network Computer Display CallManager Change Notification Cisco database layer monitor Cisco TFTP Cisco IP media streaming Cisco TCD Cisco MOH IP Manager Assistant CallManagers in the same cluster Web Requests Web Requests IIS Web Requests to IPMA worker thread IIS Web Requests to EM application worker thread IIS Web Requests to WebDialer application worker thread Notes Conference Bridges Xcoders Can use TCP 1024 65535 Remote Control Remote Control RealTime Change Notification Change Notification Intra Cluster Communication 162 165 IP Telephony v1 0 TCP and UDP Port Numbers Copyright 2005 Cisco Systems Inc Remote Source Port Protocol DC Directory Cisco Cisco RTP Cisco e Trap Agent CallManager Destination Port TCP 8404 TCP 8444 TCP 8555 TCP 8998 TC
12. o Using a second straight through cable connect the second phone to switch port 1 on the router 6 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc Step 6 Save the Router Configuration a Save the router configuration by typing the following command CMERouterX copy running config startup config Note Save the router configuration to a text file as well These configurations will be required in future labs 7 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc Answers to 2 1 1a lab 1a The pod number depends on what the instructor assigned 3m 10 X0 0 1 Pod1 is 10 1 0 1 Pod2 is 10 2 0 1 etc 4b Depends on the router being used 4d Usually this answer will be something similar to the following FastEthernet 0 0 0 0 0 1 0 0 2 and 0 0 3 OR FastEthernet 1 0 0 1 0 1 1 0 2 and 1 0 3 4f DOT1Q is the parameter that specifies the IEEE 802 1Q trunking protocol to be used on the subinterface The 802 1Q trunking protocol is the most commonly used trunking protocol The alternative is ISL Note many switches do not have both trunking protocols ob Yes 5d Enabled 5e trunk 5f trunk 5g dot1q 5h all of the VLANs 5j The answer depends on the slot number into which the switch module inserts but an example is Fa0 0 0 and Fa0 0 1 5k VLAN XO where X is the pod number 5I 1 1005 all of them bm VLANs 1 X0 and X5 where X is the pod number 8 165 IP
13. this link Incoming PSTN calls will arrive over this link too and R1 is able to forward them correctly The IP Phones are located at the user s office where there is a PC This PC may be using the IP Phone as the access switch and thus to access the data network Try to place calls from one IP Phone to another using the extension numbers showed on the IP Phone s display The calls should be successful completed Try to place calls from the IP Phones to the regular phone dial 95556008 from the IP Phones and from the regular phone to both IP Phones dial 5555011 and 5555012 from the regular phone All calls should be working fine Troubleshoot if necessary When working with the Telephony Company Cloud and something doesn t work it is useful make sure the router is receiving the calls that the Cloud is forwarding the calls well For example If you can see the call process on the router but the IP Phone is not ringing it means the cloud is doing its job and the problem is probably the way the router is handling the incoming calls On this scenario the connection with the company is simulated using an ISDN T1 link which is very similar to a real world situation A very useful command when working with an ISDN and PSTN is the debug isdn q931 command Issue the debug isdn q931 command on RI place a call from the PSTN to one of the internal IP Phones and watch the messages on the R1 console while the call is completed You will be able to
14. 0 1 10 30 0 1 10 35 0 1 10 3 0 1 10 40 0 1 10 45 0 1 10 4 0 1 z IP Address oie n on Serial Interface 10 19 0 1 24 10 10 0 1 10 19 0 2 24 10 20 0 1 10 39 0 1 24 10 30 0 1 10 39 0 2 24 10 40 0 1 157 165 IP Telephony v1 0 SBA Table1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _ ____ ees Table 2 IP Telephony Dial Plan ca ee Numbers Pod 1 5000 5029 5105555000 5555028 5555029 Pod 2 5030 5059 5105555030 5555058 5555059 Pod 3 5060 5089 5105555060 5555088 5555089 Pod 4 5100 5129 5105555100 5555128 5555129 Pod 5 5130 5159 5105555130 5555158 5555159 158 165 IP Telephony v1 0 Table 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS iaia TCP and UDP Port Numbers This document lists real important TCP UDP port numbers related to voice QoS TCP or UDP Port Number Purpose TCP 2000 to 2002 Skinny CM Encore TCP 11000 to 11999 H 323 H 245 Standard Connect ports TCP 1720 H 323 H 245 Fast Connect or H 323 H 225 ports TCP 1719 H 323 H 225 UDP 1719 Gatekeeper RAS TCP 8001 8002 ICCP CM Encore UDP 2427 MGCP CM Encore TCP 2428 MGCP CM Encore UDP 16384 to 32767 RTCP Remei cainanagsy CallManager pae Remote Protocol pa Destination Saurce Port Destination Devices Notes ort Port Port CallManagers DTC TCP 135 in the same cluster Secure Shell SSH Client Telnet Telnet Client D
15. 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc Note The tar file must match the IOS version on the CME router The file must be extracted and uploaded to the router Flash memory from a TFTP server Copy the tar file into the appropriate TFTP server folder From privileged mode use the archive tar xtract tftp tftp_server_ip_address tar_filename flash An example of this command is as follows archive tar xtract tftp 10 3 0 33 cme basic 123 11T tar flash For a 1760 router on an older IOS If these files are not there the instructor must download the IOS zip file and the Pxxx files are part of the zip file For this model of router and this IOS upload any and all files that start with P003 from the downloaded file to the router Flash memory using a TFTP server An example of this command is copy tftp P00303020214 bin flash b Inthe space provided write down the firmware files present in flash memory that relate to IP phones the P003 files CMERouterX show flash Step 4 Basic Phone Configuration a From global configuration mode use the tftp server flash P003XXXX XXX command to allow the firmware files to be accessed through the TFTP server service running on the router An example of this command is as follows tftp server flash P00303020214 bin CMERouterX config tftp server flash POO3XXXXXXXX XXX Note The filename typed after the flash parameter is case sensitive Repeat this command for all
16. 20 Yes 116 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS E o Lab 7 1 1 Configuring AutoQoS v x v 3 NN Vv N t n di i Objective e Enable the AutoQoS for VoIP feature on workgroup router interfaces Equipment Requirements e Two Cisco CallManager Express CME capable routers each with a serial and PRI port configured e Two inline power capable switches or non inline power switches with power injectors e Adtran e Two IP phones This lab relies on labs 2 1 1 2 1 2 2 1 4 3 1 1 4 1 3 and 4 1 4 being successfully completed and loaded In this lab ACME com wishes to implement AutoQoS for the VoIP network The network support staffs are not very skilled in QoS but they do know that Cisco has a command that will implement Cisco s best guess for QoS based on the router configuration currently implemented 117 165 IP Telephony v1 0 Lab 7 1 1 Copyright 2005 Cisco Systems Inc e Configure the command to implement AutoQoS for VoIP e Examine the results of implementing AutoQoS for VoIP Step 1 Verify Connectivity and IP Phones a This lab requires that two pods be used and both pods are functional Ensure that an IP phone from one pod can call an IP phone on the other pod b Does the phone call work from one pod to the other If not perform appropriate troubleshooting c Have one pod partner slowly count from one to 10 whil
17. CMERouterX config interface vlan X0 k Configure the data VLAN interface with an appropriate IP address From the interface configuration mode enter the IP address for the data VLAN based on the information found in IP Telephony Table 1 Use the command ip address 10 X0 0 1 255 255 255 0 command where X is the pod number CMERouterX config if ip address 10 X0 0 1 255 255 255 0 m Ifa host was configured on the same data VLAN what would be the host default gateway IP address n Go into the configuration mode for the voice VLAN by entering the global configuration mode and entering the command interface vlan X5 where X is the pod number CMERouterX config interface vlan X5 o Configure the voice VLAN with the appropriate IP address Enter the IP address for the voice VLAN based on the information found in IP Telephony Table 1 Use the ip address 10 X5 0 1 255 255 255 0 command where X is the pod number CMERouterX config if ip address 10 X5 0 1 255 255 255 0 p Bring EACH of the created VLAN interfaces to a useable condition CMERouterX config interface vlan x CMERouterX config if no shutdown q Configure the EIGRP routing protocol by using the router eigrp 100 command to start an EIGRP process with an autonomous system number of 100 Then enter the command network 10 0 0 0 which enables and advertises EIGRP updates on all 10 0 0 0 configured interfaces CMERouterX config router eigrp 10
18. Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _ _tT aa aw ond Lab 2 1 1b Basic Setup for the CME Router and Switch Objectives e Configure a Cisco router in preparation for CallManager Express CME e Identify the DHCP configuration commands e Configure a switch in preparation for CME Equipment Requirements e Cisco CallManager Express CME capable router e Inline Power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed In this lab the ACME com Company has decided to deploy CallManager Express in the enterprise First the router portion of CallManager Express must be configured The routers and switches should be configured using the information found in IP Telephony Table 1 Step 1 Assign a Pod Number a Ask the instructor to assign a pod number to the lab group What pod number was the group assigned 9 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Step 2 Basic CME Router Configuration a Connect to the console port of a Cisco CallManager Express router and power it on If the router has a configuration already on it erase the router and reload it b Enter privilege mode and then configuration mode c Change the hostname of the router Use the command hostname CMERouterX where X is the pod number assigned to the group Throughout the rest of the lab use IP Telephony Table 1 parame
19. a message Click on the Set button and click on OK to save the changes Click on the OK button to acknowledge the save How does the phone change as a result of the last configuration step How might a system administrator use this option Logout of the GUI Web page by clicking on the Logout option from the upper right portion of the screen From the router CLI save the configuration to be used in future labs 80 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc Answers to 5 1 1 Lab 1b Yes 1d Yes 3c Student dependent but it should be 10 X0 0 X where the first X is the pod number and the second X is a number other than 1 or 4 these are used by the router and the switch 3e No the student could not log in because the web admin system command was used to define the username and password needed to access CallManager Express through a web page 3g Configure Voice Mail Administration Reports and Help si The answer depends on what the student configured the maximum number of extensions to be If the automated phone setup lab was used the response is 4 3I The number of buttons on the phone depends on the model The 7940 model has 2 buttons and the 7960 model has 6 buttons Yes the number of buttons on the screen corresponds to the number of buttons on the phone 30 Configuration has been successfully changed 3q The phone resets automatically and the name Alyssa is seen beside t
20. associated with the analog phone attached to the Adtran The phone numbers used on the Adtran Octal FXS ports are as follows port 1 phone number is 555 6001 port 2 is 555 6002 port 3 is 555 6003 etc The analog phone connected directly to the Adtran port should ring g Does the called analog phone ring If not perform appropriate troubleshooting before proceeding h From enable mode on the router debug the dial peer information CMERouterX debug voice dialpeer all i While viewing the debug output list the line that proves that the dial peer works correctly j Turn the debugging off CMERouterX undebug all k Test the configuration by calling from an IP Phone to the analog phone attached directly to the Adtran I Did the call work If not perform appropriate troubleshooting before proceeding 57 165 IP Telephony v1 0 Lab 4 1 2 Copyright 2005 Cisco Systems Inc Answers to Lab 4 1 2 1b Student s choice 1e Router model dependent An example on a 2811 router is 0 2 0 2g Yes 2i List of Matched Outgoing Dial peer s 1 Dial peer Tag 5 21 Yes 58 165 IP Telephony v1 0 Lab 4 1 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _t_ iii Lab 4 1 3 Configuring PRI Interface and DID Pod 1 Objective e Configure a router POTS and PRI interface Equipment Requirements e Cisco CallManager Express CME capable router with a T1 PRI port e Inline power capable switc
21. be configured for DHCP and if so configured should receive an IP address from the CME router Ensure the router has been configured for a data DHCP pool see previous lab If the router has not been configured the PC can be manually configured with an IP address in the data VLAN IP address range See Table 1 for these addresses If the PC connects to a switch port ensure the switch interface is configured for 1 access mode and 2 the data VLAN X0 where X is the pod number The PC should be able to ping the router interfaces before any other step is attempted Can the PC ping all of the router interfaces If not troubleshoot as necessary What IP address is assigned to the PC Open the Web browser on the PC and enter the URL of http 10 X0 0 1 ccme html where X is the pod number Attempt to log in using a blank username and the enable secret password Were you able to login using blank username and the enable password Why or why not Try logging in again and when asked for credentials use ACMEadmin for the username and cisco for the password What are the five menu options available through the web interface From the Configure menu option select Extensions The currently configured extensions are shown on the screen How many extensions display on the screen If none the phones have not been configured correctly Start this lab over From the Configure menu option select Phones The two configured pho
22. call within the configured number of rings This command is not applicable to FXS ports because these types of ports do not receive ringing on incoming calls CMERouterX config voiceport ring number 2 Step 2 Configure the Dial Peer a From global configuration mode create an analog dial peer with the command dial peer voice 5 pots CMERouterX config dial peer voice 5 pots Use the command destination pattern 5556 to set the digits that will match this dial peer This command sets the pattern to any call that comes in destined for 5556XXX where the X s are any numbers from 0 to 9 The periods shown in the command define the dial pattern digit as any number CMERouterX config dial peer destination pattern 5556 Use the command port s ot subunit port to associate the FXO port being used with dial peer number 5 CMERouterX config dial peer port slot subunit port The router needs to know which phone number digits to forward for voice calls Use the command forward digits all to forward all the digits the full length of the destination dial pattern to the PSTN the Adtran CMERouterX config dial peer forward digits all Connect an analog phone to a port on the Adtran Octal FXS card Ensure a second analog phone connects to the router FXS port 0 56 165 IP Telephony v1 0 Lab 4 1 2 Copyright 2005 Cisco Systems Inc f From the analog phone attached to router FXS port dial the number
23. capable router Inline power capable switch or non inline power switch with power injectors Workstation with an Ethernet 10 100 NIC installed Two Cisco IP phones IP Telephony Table 2 This lab relies on labs 2 1 1 2 1 2 3 1 1 5 1 1 and 5 1 3 being successfully completed and loaded In this lab the ACME com Company wishes to customize the IP phones with the Direct Inward Dial DID number of the phone the company name on the display and a label on the line Configure the following with IOS commands or by using the GUI 98 165 IP Telephony v1 0 Lab 5 1 6 Copyright 2005 Cisco Systems Inc Configure the top line of the two IP phones Configure the system message on the IP phone using the CLI Label the first line on the first IP phone with my line X000 where X is the pod number Step 1 Customize the IP Phone Display a Ensure the two IP phones can connect to one another before this lab begins Troubleshoot as necessary Browse to the URL http 10 X0 0 1 ccme html where X is the pod number to access the GUI Web interface Use the system administrator credentials of ACMEadmin and cisco Point to Configure and select the System Parameters option In the list of system parameters on the left select System Message Enter a message of ACME Classroom Click on the Set button When asked if the change is to be saved click on the OK button When the change is successful and that message appears click OK If this change wa
24. configurations but as long R2 don t have a connection to PSTN POTS some commands will not be necessary Issue the following command on R2 R2 config telephony service R2 config telephony max ephones 4 R2 config telephony max dn 20 R2 config telephony ip source address 10 25 0 1 port 2000 R2 config telephony auto assign 1 to 4 R2 config telephony create cnf files version stamp Jan 01 2002 00 00 00 R2 config telephony dialplan pattern 1 5 extension length 4 R2 config telephony end 3 4 Configuring the ephones and ephone dn s 143 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc You will need to setup the ephone dn s and ephones on RI in order for the voice service to work From the configuration mode create the ephone dn s The ephone dn command is used to create the ephone dn number description and name will be use to specify the phone number of this ephone dn set a description to this ephone dn and a name respectively On RI R1 config ephone dn 1 dual line R1 config ephone dn number 5011 R1 config ephone dn description Fred s Phone R1 config ephone dn name Fred ann Rl Rl RI Rl config ephone dn 2 dual line config ephone dn number 5012 config ephone dn description Barney s Phone config ephone dn name Barney ann Once you have the ephone dn s created you can assign them to the e phones Use the ephone command and sub commands to
25. depending on what model of NM HDV2 1T1 E1 is being used Use the port parameters previously documented in a question CMERouterX config dial peer port X X X 23 g Test the configuration by calling from the analog phone attached to the Adtran analog FXS port to the analog phone connected to the FXS port on the router h Did the call work properly If not perform appropriate troubleshooting i Save the router configuration 64 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc Answers to Lab 4 1 3 1b Hardware dependent but the module is normally inserted into slot 1 1d Yes and how it lists is router dependent An example is controller T1 1 0 0 2b Other types include the following primary 4ess primary 5ess primary des100 primary net5 primary ntt primary qsig primary ts014 3d Router model dependent but the normal answer will be 1 3k Yes 4d The router does not know where to send the call The router uses a dial peer to define a specific condition that if met sends a call through a particular port 4e A tone similar to a busy tone sounded and the display showed Unknown Number 4k Yes Al Ring out is shown followed by Connected when the analog phone is answered 5b No The call did not connect because a dial peer has not been defined for this type of connection 5h Yes 65 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS
26. enable I interface FastEthernet0 0 no ip address shutdown duplex auto speed auto I interface FastEthernet0 1 no ip address shutdown duplex auto speed auto I interface Serial0 2 0 ip address 192 168 0 2 255 255 255 0 clockrate 56000 no shutdown I interface Serial0 2 1 no ip address shutdown clockrate 2000000 I router eigrp 1 network 192 168 0 0 no auto summary I ip classless I ip http server no ip http secure server I control plane I line con 0 logging synchronous line aux 0 line vty 0 4 password cisco login I scheduler allocate 20000 1000 end Note Be careful The 2800 series router has changed the interface naming convention 152 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _tTP iii Student Name Course Class Date IP Telephony v1 0 Student Skills Based Assessment SBA Version 1 Topology Pod1 The ACME com Company is transitioning from a traditional PBX to an IP based PBX using Cisco s CallManager Express After several planning meetings the company has determined it requires two IP phones an analog phone on the router s FXS port GUI system administrator interface and ability to transfer calls placed from an analog to an IP phone The company also needs to customize the IP phones display with the Direct Inward Dial DID number the company name on the display and a label on the line Task
27. encryption I hostname r2 I 134 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc boot start marker boot end marker I enable secret 5 1 E70n H Rezw Yhb4EA JVblrmHal I no aaa new model I resource policy I no network clock participate slot 1 voice card 1 dspfarm I ip subnet zero I ip cef no ip dhcp use vrf connected I no ip domain lookup no ip ips deny action ips interface I no ftp server write enable I interface FastEthernet0 0 no ip address shutdown duplex auto speed auto I interface FastEthernet0 1 no ip address shutdown duplex auto speed auto I interface Serial0 2 0 ip address 192 168 0 2 255 255 255 0 clockrate 56000 no shutdown I interface Serial0 2 1 no ip address shutdown clockrate 2000000 I router eigrp 1 network 192 168 0 0 no auto summary I ip classless I ip http server no ip http secure server I control plane I line con 0 logging synchronous line aux 0 135 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc line vty 0 4 password cisco login scheduler allocate 20000 1000 end 136 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc 137 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS ili Case Study 2 Registering IP Phones with a local CME and forwarding calls to a remote Call Manag
28. extension X800 where X is the pod number Configure the system to send a reminder after 10 seconds and to repeat this three times Retrieve a parked call from a different IP phone Step 1 Configure Call Transfer and Call Forward a From the router CLI global configuration mode create an ephone to use as a call park slot a fake ephone that is simply used as a holding spot for a phone call In this instance the number 11 is being used CMERouterX config ephone dn 11 If a message appears that dn 11 exceeds the max dn limit move to the telephony service configuration mode and type the command max dn 15 Return to global configuration and re enter the ephone dn 11 command What message appears as a result of the ephone dn 11 command Use the number X800 where X is the pod number command to assign an extension CMERouterX config ephone dn number X800 Use the command park slot timeout 10 limit 3 to set a reminder after 10 seconds and to terminate the call after three reminders CMERouterX config ephone dn park slot timeout 10 limit 3 What is the maximum amount of time in hours that can be programmed for the call park feature Try resetting the IP phones by using the keys on the IP phones and pressing the following buttons Note this will work on most 7940 IP phones however it may not work on 7960 IP phones If this method does not work then reset the IP phone using the method previously
29. forwards their IP phone to another IP phone and does not take calls 2e Either X000 or X0001 depending on the pod and configuration 2g The CFwdAll button did not work 2i The calls forward even though the CFwdAll softkey is disabled Have the students notice the icon in the very top right corner of the IP phone display When the phone is forwarded this animation occurs 2j All calls to the first IP phone would be automatically forwarded to the second IP phone without ever ringing the first IP phone 93 165 IP Telephony v1 0 Lab 5 1 4 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 5 Configuring Call Park Objective Configure the Call Park option Equipment Requirements Cisco CallManager Express CME capable router Inline power capable switch or non inline power switch with power injectors Workstation with an Ethernet 10 100 NIC installed Two Cisco IP phones One analog phone This lab relies on labs 2 1 1 2 1 2 3 1 1 4 1 1 and 5 1 1 being successfully completed and loaded In this lab the ACME com Company has an overhead page that is used by the company operator to page someone that is not answering a transferred consultative call The ability to park the call will be needed so the person being paged can retrieve the call from any phone in the CallManager Express system 94 165 IP Telephony v1 0 Lab 5 1 5 Copyright 2005 Cisco Systems Inc Configure the ability to park a call at the
30. is beside one of the sequence numbers click on the checkbox to remove the checkmark Click in the checkbox beside one of the other new sequence number the one NOT used in the previous step r Click on the Save link located at the top of the page Click on the Change button located at the bottom of the page When prompted if the changes are to be saved click on the OK button A confirmation message appears click on OK s Verify that the intercom connects in both directions on the IP phones If the Dialable Intercom does not work in both directions troubleshoot as necessary t Using the analog phone dial both XXX0 and XXXX where X is the pod number Note the intercom works even through an analog phone connection u From privileged exec mode use the command show running config begin tele command to view the changes CMERouterX show running config begin tele v What settings changed under the ephone dn and ephone sections 108 165 IP Telephony v1 0 Lab 5 1 8 Copyright 2005 Cisco Systems Inc Answers to 5 1 8 Lab 1c Equipment dependent 1f Equipment dependent 1i Student dependent 11 Student dependent 1o Student dependent 1v This is phone and router dependent but a sample output lists below ephone dn 5 number 1111 label Dialable Intercom name Dialable Intercom intercom 1110 ephone dn 6 number 1110 label Dialable Intercom name Dialable I
31. is configured to forward calls with 555 5xxx numbering destination to the PRI ports Use the voice translation rule voice translation profile translate called and rule commands to setup a translation In this scenario the inside IP Phones and regular phones have 5xxx numbering The idea is split the 555 5xxx number discard the first 3 digits and keep the 4 last remaining digits 129 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc Note The ADTRAN Atlas550 must be configured to forward calls to the PRI ports every time a 5555xxx number is dialed Also make sure you connected the CME Router s PRI port to the right ADTRAN Atlas550 PRI port Adtran Atlas 550 PRI ISDN T1 BRI U ISDN and PSTN Configuration Port 5 555 6005 Port 6 555 6006 Port 7 555 6007 ISDN BRI U Port 4 SPID1 51055540000001 5554000 SPID2 51055540010001 5554001 Port 3 SPID1 51055530000001 5553000 SPID2 51055530010001 5553001 Port 2 SPID1 51055520000001 5552000 SPID2 51055520010001 5552001 Port 1 SPID1 51055510000001 5551000 SPID2 51055510010001 5551001 ISDN PRI 4 555 5130 R1 config voice translation rule 1 R1 cfg translation rule rule 1 555 1 R1 config voice translation profile DID R1 cfg translation profile translate called 1 R2 doesn t have PRI T1 connection to the POTS PSTN There is no need to issue commands on R2 At this
32. learned from an earlier lab Refer to lab 2 1 2 if necessary From the analog phone call one of the IP phones and answer the call Use the more softkey button to find and press the Park softkey button You may need to press the more softkey multiple times before the Park softkey is seen Wait 10 seconds What is heard on the analog phone and on the IP phone Wait another 20 seconds What happens to the call 95 165 IP Telephony v1 0 Lab 5 1 5 Copyright 2005 Cisco Systems Inc k The Park IP phone feature allows a call to be picked up from a remote location Say that a hardware store has multiple lines coming into the store Every phone in every department does not need every one of these lines to be connected to it Instead the Park feature can be used When the main office tells a department to pick up on a particular number it could be the Park feature that is being used Another good time to use the Park feature is when someone is taking a call in their office the employee needs the boss to hear what the caller is saying The employee can park the call and pick the call back up in the supervisor s office From the analog phone call one of the IP phones and answer the call I Onthe IP phone use the more softkey button to find and press the Park softkey button m From the second IP phone use the more softkey button to find and press the PickUp softkey button When dial tone is heard dial X800 where X is t
33. of creating a speed dial using the GUI Once the phone has reset what has changed on the phone display Press the second button on the phone that was just configured the one that contains the words just created with the speed dial What happens as a result Step 4 Configure system time using the GUI a From the Configure menu select System Parameters Notice the different selections that can be changed Use the System Time option to change the date and or time to a different time than is currently defined Note that the current time is based on the time of the computer and not the router Click on the Set button to use the currently configured settings Click on the OK button to save the changes and select the OK button to acknowledge the save Select the Date and Time Format option from the left column Change the format to a different selection Reset the two IP phones by using the Configure drop down menu and selecting the Phones option Use the Reset All link to reset the phones Click OK to reset the phones and OK again to acknowledge the save View the changes as they occur on the IP phones Record your observations From the Configure menu select System Parameters again Click on the Directory Service option from the left column and select Name Schema What is the other name schema that can be selected Click on the System Message option from the left column In the System Message textbox type in
34. phones Write the MAC address and its associated Primary Line Number based on the information seen on the Web interface MAC Address Primary Line Number Click on the Configure menu option and select the Extensions Click on the Add link and set the Extension Number to XXXX where X is the pod number An example of an extension number for Pod 1 is 1111 Select an unused Sequence Number Select an Extension Type of Intercom from the drop down menu Type a name of Dialable Intercom Type a label of Dialable Intercom in the Label field The Intercom Number will be set to XXX0 where X is the pod number All other settings are left to the default The sequence number for this phone will be used in a future step What sequence number was selected Click on the Add button When prompted if the changes are to be saved click on OK A confirmation message appears Click OK When prompted if the next extension is to be added to a new phone click OK When the No new phone to add or no sequence number message appears click OK Click on the Add link and set the Extension Number to XXX0 where X is the pod number An example of an extension number for Pod 1 is 1111 Select an unused Sequence Number Select an Extension Type of Intercom from the drop down menu Type a name of Dialable Intercom Type a label of Dialable Intercom in the Label field The Intercom Number will be set to XXXX where X is the pod number All other setti
35. point RI is almost ready but we still need to setup the dial peers on it The dial peer will handle both the outgoing and incoming calls R1 must to be able to forward receive calls to from the POTS system and forward receive call to from other IP Phones or internal regular phones as well if using an FXS card on R1 To accomplish this dial peers will be used The translation profile incoming DI D command specifies the translation profile to be used by the dial peer The destination pattern 9 2 9 command specifies the match string If the dialed number matches this string the dial peer will be used This pattern is useful for local calls If you want long distance or international calls more patterns must be added here 130 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc The port command specifies which voice port will be used by the router to forward the calls to PSTN Use the forward digits command to specify how many digits of the dialed number will be forwarded from left to the right In this case we are forwarding just the PSTN 7 digits excluding the 9 used to gain the secondary dial tone The port command specifies the voice port used to forward receive calls In order to issue this command you must choose the right voice port to use Use the show running config command and look for a voice port entry If your hardware is not working like cards network modules etc you will not be able to s
36. see all the ISDN signalization if the cloud is working fine and forwarding call to the router Now disconnect the T1 cable and place the call again You will not see the ISDN messages because the call can t reach the router since the cable is disconnected The show isdn status command can be used to make sure your ISDN connection is established A common output of this command at RI when the PRI TI ISDN link is established and up is similar to the following 132 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc rl sh isdn status Global ISDN Switchtype primary ni ISDN Serial1 0 0 23 interface dsl 0 interface ISDN Switchtype primary ni Layer 1 Status ACTIVE Layer 2 Status TEI 0 Ces 1 SAPI 0 State MULTIPLE FRAME_ ESTABLI SHED Layer 3 Status O Active Layer 3 Call s Active dsl 0 CCBs 0 The Free Channel Mask 0x807FFFFF Number of L2 Discards 0 L2 Session ID 5 Total Allocated ISDN CCBs 0 Another useful command is the debug ephone register This command allows you to track the e phones register process Disconnect on of the IP Phones Issue the debug ephone register and then connect the IP Phone again Take a look on the debug messages on the R1 console The show running config show ip interface brief show ip route show ip protocols are very useful and powerful troubleshoot commands as well Below are the basic configuration files for R1 and R2 If you are planning to start f
37. the command name WAN CMERouterX config dp cor name WAN Type exit to return to global configuration mode Define a Class of Restriction COR list by using the command dial peer cor list callAnalog CMERouterX config dial peer cor list callAnalog Put a member in the COR list with the command member Analog CMERouterX config dp corlist member Analog Type exit to go to global configuration mode Define a COR list by using the command dial peer cor list callPRI CMERouterX config dial peer cor list callPRI Put a member in the COR list with the command member PRI CMERouterX config dp corlist member PRI Type exit to go to global configuration mode Define a COR list by using the command dial peer cor list callWAN CMERouterX config dial peer cor list callWAN Put a member in the COR list with the command member WAN CMERouterX config dp corlist member WAN 72 165 IP Telephony v1 0 Lab 4 1 5 Copyright 2005 Cisco Systems Inc Type exit to go to global configuration mode Define a COR list by using the command dial peer cor list Typel CMERouterX config dial peer cor list Typel Put a member in the COR list with the command member WAN CMERouterX config dp corlist member WAN Type exit to go to global configuration mode Define a COR list by using the command dial peer cor list Type2 CMERouterX config dial peer cor list Type2 Put th
38. to be trunk ports with the switchport mode trunk command This command is executed from interface configuration mode CMESwitchX config interface fastethernet 0 4 and 6 CMESwitchX config if switchport mode trunk d For the ports that connect to the IP phones the switch must be configured so that 802 1Q knows which VLAN contains voice traffic This is done with the switchport voice vlan command The voice VLAN is X5 where X is the pod number Refer to IP Telephony Table 1 for the IP addressing scheme CMESwitchX config interface fastethernet 0 4 and 6 CMESwitchX config if switchport voice vlan X5 e The IP phone has a port used to connect a PC The PC can and should be on a separate VLAN from the IP phone The IP phone connects to the switch via a trunk port A trunk port can carry multiple VLAN information In order for the phone to operate on a different VLAN from the phone the switchport trunk native vlan XO where X is the pod number command must be used The native VLAN is the VLAN that does not get tagged with VLAN information as frames from this VLAN traverse the trunk The native VLAN must be the same as the data VLAN for this to work This command is done in interface configuration mode The interface to use is the switch interface to which one of the IP phones connects the one that has a PC connected to the PC port on the back of the IP phone The X in the switchport command refers to the pod number CMESwi
39. v1 0 TCP and UDP Port Numbers Copyright 2005 Cisco Systems Inc Remote Source Port Protocol H 323 H 245 SCCP Skinny Gateway Analogue Skinny Gateway Digital MGCP Control MGCP Backhaul RTS Serv Cisco Extended Service Cisco Extended Service RIS Data Collector RIS Data Collector CTI QBE IPMA Service Media Streaming Application CallManager Destination Port TCP 11000 65535 TCP 2000 Ss TCP 2551 TCP 2552 TCP 2555 TCP 2556 TCP 2748 TCP 2912 UDP 3001 CallManager Source Port 2500 Remote Device Destination Port Remote Devices eles IOS H 323 Gateways Cisco Conference Connection Skinny Clients IP Phones Analogue Skinny Gateway Obsolete Digital Skinny Gateway MGCP Gateway Control MGCP Gateways Backhaul Obsolete Active Backup Determination DB Change Notification Inter RIS communication Used by clients IIS to communicate with RIS Connects with CTI Manager Used by IVR CCC PA Cisco Softphone CRS ICD IPCC IPMA Attendant Console and any other application that utilizes the TAPI or J TAPI lugin TSP TAPI JTAPI Applications IPMA Assistant Console Change Notification 161 165 IP Telephony v1 0 TCP and UDP Port Numbers Copyright 2005 Cisco Systems Inc Protocol SCCP MS Terminal Services Entercept HID Agent CallManager SIP
40. will register on R1 and the IP Phones connected to R2 will register on R2 The first step it to enable the CME software on R1 R2 Use the telephony service to enable the CME and enter the telephony configure mode Note You can use the telephony service setup command to start a configuration script but it will not be used here On RI Enter the telephony service configuration mode by issuing the telephony service command on the global configuration mode Use the max ephones and max dn to specify the max number of ephones and the numbers of ephones dn respectively The ip source address command specifies the address and port used by the CME software Create the phones configuration files on the flash memory by issuing the create cnf files Specify the format of the dial plan to be used on internal IP Phones using the dialplan pattern command Finally the secondary dialtone 9 command sets the 9 digit as the indicator for another dial tone It is used to make an off network call get an outside line R1 config telephony service R1 config telephony max ephones 4 R1 config telephony max dn 20 R1 config telephony ip source address 10 15 0 1 port 2000 R1 config telephony auto assign 1 to 4 R1 config telephony create cnf files version stamp Jan 01 2002 00 00 00 R1 config telephony dialplan pattern 1 5 extension length 4 R1 config telephony secondary dialtone 9 R1 config telephony end On R2 R2 needs similar
41. 0 CMERouterX config router network 10 0 0 0 4 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc Step 4 Configure the Router Switch Ports a f Verify the slot into which the router switch four port module inserts by 1 viewing the router and 2 using the show diag command Look for the words 4 Port FE Switch CMERouterX show diag Based on the previous step into what slot does the switch module insert Use the show ip interface brief command to verify the slot and the format used for the interface For example in a 2811 ISR the four ports list as FastEthernet 0 0 0 0 0 1 0 0 2 and 0 0 3 Write the format in which the four ports list Ports 0 and 1 of the switch module will be used to connect the IP phones These ports must be configured as trunk modes must have the trunking protocol configured must identify the native VLAN and must identify the voice VLAN Note that the s ot port adapter port parameter that is typed depends on the router slot into which the four port module inserts The native keyword defines this VLAN as the one that is not tagged with VLAN information when a frame from VLAN X0 crosses the trunk between the IP phone and the switch This allows the PC that connects to the IP phone to be on a different subnet than the IP phone and still receive an IP address from a DHCP server If a warning message appears ignore it If this command does not work the proper ro
42. 11 router would be controller t1 1 0 0 or controller t1 1 0 depending on NM HDV2 1T1 E1 type CMERouterX config controller tl slot port_or_subslot port In T1 controller mode enter the command framing esf to set the type of framing used CMERouterX config controller framing esf In T1 controller mode enter the command linecode b8zs to set the line coding CMERouterX config controller linecode b8zs Set the clocking to the line with the clock source line command CMERouterX config controller clock source line Use the command pri group timeslots 1 12 to assign the first 12 channels to the PRI CMERouterX config controller pri group timeslots 1 12 Note If an error appears that there are not enough DSP resources reduce the number of timeslots to 8 1 8 in the commana The B channels on the TI should go up and messages to that effect should be seen on the console 61 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc Use the command show isdn status and verify that Layer 1 is ACTIVE and that Layer 2 shows MULTIPLE _FRAME_ESTABLISHED CMERouterX show isdn status Did the show isdn status command output show the proper states ACTIVE and MULTIPLE _FRAME_ESTABLISHED If not perform appropriate troubleshooting In the show isdn status output notice on the second line of the output that a serial port is listed Write the s
43. 25 name VOICE state active Switch2 vlan exit Switch2 Switch2 Switch2 Switch2 Switch2 Switch2 config interface range fast0 5 10 config if range switchport trunk encapsulation dotlq config if range switchport trunk native vlan 20 config if range switchport mode trunk config if range switchport voice vlan 25 config if range no shut ORR RR Switch2 Switch2 Switch2 Switch2 config interface fast0 1 config if range switchport trunk encapsulation dotlq config if range switchport mode trunk config if range no shut aR RK a 140 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Step 2 Basic CME Router Configuration o In this lab you will be working with two routers Connect to their console port and power them on If the routers have a configuration already on it erase the router and reload it Enter privilege exec mode q Configure the hostname passwords interfaces console and telnet access eigrp routing protocol like the figure and make sure that both routers can reach each other Use the ping command to troubleshoot if necessary The R1 and R2 configuration files are listed end of this document and your files should be similar to the listed here Note Be careful The 2800 series router has changed the interface naming convention Step 3 Voice CME Router Configuration 3 1 Preparing the Routers to handle the VLANs Create and configure two sub interfac
44. Cisco SYSTEMS IP Telephony v1 0 Instructor Lab Manual This document is exclusive property of Cisco Systems Inc Permission is granted to print and copy this document for noncommercial distribution and exclusive use by instructors in the P Telephony course as part of an official Cisco Networking Academy Program Cisco SYSTEMS Lab 2 1 1a Basic Setup for the CME Router with Switch Module Objectives e Configure a Cisco router in preparation for CallManager Express CME e Configure a switch in preparation for CME Equipment Requirements e Cisco CallManager Express CME capable router with switch module e Workstation with an Ethernet 10 100 NIC installed e Two Cisco IP phones In this lab the ACME com Company has decided to deploy CallManager Express in the enterprise First the router portion including the switch module of CallManager Express must be configured The routers and switch module should be configured using the information found in IP Telephony Table 1 2 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc Step 1 Assign a Pod Number a Ask the instructor to assign a pod number to the lab group What pod number was the group assigned Step 2 Erasing Configuration and VLANs from the Router a The router with a four port switch module stores VLAN information in Flash memory To ensure the router does not have a previous configuration connect a console cable to the router
45. Global ISDN Switchtype primary ni ISDN Serial1 0 0 23 interface dsl 0 interface ISDN Switchtype primary ni Layer 1 Status ACTIVE Layer 2 Status TEI 0 Ces 1 SAPI 0 State MULTIPLE FRAME_ ESTABLI SHED Layer 3 Status O Active Layer 3 Call s Active dsl 0 CCBs 0 The Free Channel Mask 0x807FFFFF Number of L2 Discards 0 L2 Session ID 5 149 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Total Allocated ISDN CCBs 0 Another useful command is the debug ephone register This command allows you to track the e phones register process Disconnect on of the IP Phones Issue the debug ephone register and then connect the IP Phone again Take a look on the debug messages on the R1 console The show running config show ip interface brief show ip route show ip protocols are very useful and powerful troubleshoot commands as well Below are the basic configuration files for R1 and R2 If you are planning to start from these files be careful on the Cisco Router 2800 series the interface naming convention is changed Basic R1 configuration file version 12 3 service timestamps debug datetime msec service timestamps log datetime msec no service password encryption I hostname rl I boot start marker boot end marker I enable secret 5 1 E70n H Rezw Yhb4EA J VblrmHal no aaa new model I resource policy I no network clock participate slot 1 voice card 1 dspfarm I
46. IP Phone a From privileged mode enter the debug ephone pak command which allows ephone packets to be displayed Connect the second IP phone to the appropriate switch port that has been configured for IP Telephony Verify the switch configuration if necessary View the ephone pak debugging output This may take a few moments Once the phone has registered what is the last line of the debug output Verify that both phones are registered and configured by typing the show ephone command What indication is shown in the output to prove that both phones are configured properly From one of the IP phones press the lower right button that has a speaker icon A dial tone sounds After approximately 10 seconds of no input what sound emits from the phone Is this the sound you normally hear on an analog phone when the phone is taken off the hook and a number has not been dialed Press the lower right button again to cancel the speaker function 48 165 IP Telephony v1 0 Lab 3 1 3 Copyright 2005 Cisco Systems Inc j Lift the handset of the first IP phone and dial the other IP phone by pressing the four digit identifier of the second phone This number is located in the upper right display of the second phone k If the second IP phone rings save your configuration by using the copy running config startup config If unsuccessful troubleshoot as necessary 49 165 IP Telephony v1 0 Lab 3 1 3 Copyright 2005
47. IP phones In this n scenario the X500 where X is the pod number represents Sales which could be a group of Sales representatives that have IP phones The other paging function was assigned a number of X600 that represents Support This could be the IT support staff A helpdesk call could come in for the mail server and three administrators can manage the mail server The helpdesk staff can dial one number and page one of the three administrators to pick up on a particular phoneline Test the paging function by dialing X500 where X is the pod number from the analog phone Also test the paging function with the X600 number where X is the pod number from the analog phone Does the paging function work properly If not troubleshoot as necessary Step 2 Configure a combined group a b Access the router CLI and view the current configuration Write down all dialer numbers currently in use ephone dn From global configuration mode type the command ephone dn How many dialer numbers are possible From global configuration mode type the command ephone dn X where X is an unused dialer number to create a new dialer number What dialer number was chosen Assign a directory number to the page using the number X700 command where X is the pod number CMERouterX config ephone dn number X700 Enter the name EmergencyAll command to assign a name CMERouterX config ephone dn name Emergen
48. In this lab the ACME com Company currently has the system default of blind transfers and wishes to change to consultative transfers system wide Configure CallManager Express to use consultative transfers However the ability to forward calls should be restricted and the user should not be able to forward calls from the IP phones 90 165 IP Telephony v1 0 Lab 5 1 4 Copyright 2005 Cisco Systems Inc Configure consultative transfer Use the IP phone to configure call forward to the other IP phone Restrict the ability to forward calls from the IP phone using IOS commands Step 1 Configure Call Transfer and Call Forward a Check connectivity between the analog phone and one of the IP phones From the analog phone dial one of the IP phones Does the phone connection work between the analog phone and the IP phone If not troubleshoot as necessary Note that a softkey button on the phone is an option selected by one of the four buttons at the bottom of the IP phone display When the analog phone dials one of the IP phones and the IP phone is ringing press the Answer softkey button followed by the Trnsfer softkey button A dial tone emits Enter the extension of the other IP phone The other IP phone should ring Was the transfer successful If not troubleshoot as necessary By default the phone transfer from one IP phone to the other is blind What is your best guess as to what the term blind transfer means Ac
49. NS DNS Servers DHCP DHCP Server DHCP UDP 68 UDP 67 DHCP Client Dynamic Ports TFTP used after initial connect Administrator CCMAdmin HTTP User Web and CCMUser browsers pages 159 165 IP Telephony v1 0 TCP and UDP Port Numbers Copyright 2005 Cisco Systems Inc Remote CallManager Protocol Source Destination Port Port OSI DAP TCP or UDP DSP DISP 120 NTP U0P123 WINS I UDP 137 139 SIMP_ upPie LDAP l TCP 389 HTTPS Syslog TCP514 TCP 1099 H 323 H 225 7 TCP 1720 H 323 TCP 1024 H 225 ICT 4999 TCP 1024 H 323 H 245 E 4999 CallManager Source Port UDP 1024 4999 TCP 1024 4999 Remote Device Destination Port UDP 162 TCP 389 TCP 445 UDP 514 TCP 1433 UDP 1719 UDP 1719 TCP 1720 Remote Devices DCD Directory WINS Server Directory Services CallManagers in the same cluster Syslog service RMI Service Attendant Console CallManagers in the same cluster Gatekeeper RAS Gatekeeper RAS H 323 Gateways Anonymous Device Cisco Conference Connection Non Gatekeeper Controlled H 323 Trunk CallManager Gatekeeper Controlled H 323 Trunks CallManager H 323 Gateways Anonymous Device H 323 Trunks Notes Windows Internet Name Service When integrated with Corporate Directory CallManager prior to 3 3 Cisco Conference Connection CallManager 3 3 CallManager 3 3 160 165 IP Telephony
50. P 9007 UDP 61441 CallManager Source Port Remote Device Destination Port UDP 16384 32767 Remote Devices oe Used for Directory services Embedded Application Directory Authentication Services configuration SoftPhone Directory User Directory IIS Web Requests to EM Service worker thread IIS Web Requests to Apache SOAP worker thread Web Requests IIS Web Requests to CAR worker thread IP IVR Media CCC IVR Media Cisco Voice Media SoftPhone Media Streaming Application Cisco Alarm RECEIVES Some Interface SNMP alarm in XML format 163 165 IP Telephony v1 0 TCP and UDP Port Numbers Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _tT iii Adtran Atlas 550 Configurations Adtran Atlas 550 PRI ISDN T1 BRI U ISDN and PSTN Configuration Octal FXS ISDN PRI 1 555 5030 555 5059 ISDN PRI 2 555 5060 555 5089 ISON PRI O 555 5000 ISDN PRI 3 555 5100 555 5129 ISDN PRI 4 555 5130 555 5159 Port 7 555 6007 ISDN BRI U Port 4 SPID1 51055540000001 5554000 SPID2 51055540010001 5554001 Port 3 SPID1 51055530000001 5553000 SPID2 51055530010001 5553001 Port 2 SPID1 51055520000001 5552000 SPID2 51055520010001 5552001 Port 1 SPID1 51055510000001 5551000 SPID2 51055510010001 5551001 164 165 IP Telephony v1 0 Adtran Atlas 550 Configuration Copyright 2005 Cisco Systems Inc C
51. S Lab 5 1 7 Configure the Intercom Feature Objective e Configure an intercom between the two IP phones Equipment Requirements e Cisco CallManager Express CME capable router e Inline power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed e Two Cisco IP phones This lab relies on labs 2 1 1 2 1 2 3 1 1 and 5 1 1 being successfully completed In this lab the ACME com Company wishes to configure an intercom between the CEO and the corresponding administrative assistant No one else in the company should be able to dial this intercom e Configure an intercom between two IP phones e Test that the intercom works 102 165 IP Telephony v1 0 Lab 5 1 7 Copyright 2005 Cisco Systems Inc Step 1 Configure the Intercom a Ensure the two IP phones can connect to one another before this lab begins Troubleshoot as necessary Access the CME router using the Web based GUI configuration method Login as the system administrator username ACMEadmin password cisco Point to the Configure menu option and select the Extensions option Click on the Add link In the Extension Number textbox type D3333 Select a Sequence number from the drop down box This number will be the ephone dn directory number shown in the router configuration The sequence number must be unique What sequence number was selected for the D3333 extension This number will be used la
52. What is the maximum number of seconds that can be set using the keepalive command and how long is this in hours n Set the keepalive interval to 10 seconds CMERouterX config telephony keepalive 10 o Use the show running config begin tele command to view the results of the manual configuration CMERouterX show running config begin tele p Ephone dn stands for Ethernet phone directory number It represents a line that connects a voice channel to a phone so that calls can be made An ephone dn has one or more extensions or phone numbers associated with it to allow calls to be made An ephone dn is similar to a phone line Each ephone has a number to identify it during the configuration process The ephone dn command creates one virtual voice port and one or more dial peers This command automates the process of associating dial peers The number of ephone dns that are created corresponds to the number of simultaneous calls that can be made because each ephone dn represents one virtual voice port in the router This means that if you want more than one call to the same number to be answered simultaneously multiple ephone dns virtual voice ports are needed There are two types of ephone dns single line and dual line On the most basic level the single line option has one phone number associated to it A dual line can have one or two numbers associated with it The single line option should be used when phone buttons have
53. a one to one correspondence to the regular phone lines that come into a CME system The dual line option allows making two call connections at the same time using one phone line button Ensure no IP phones are plugged into the switch From global configuration command type ephone dn 1 q What two options are available 43 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc r Add an ephone dn for the first line appearance on the first phone in the pod by entering the ephone dn 1 dual line command The dual line parameter defines the type of ephone dn is being created CMERouterX config ephone dn 1 dual line In ephone dn mode enter the number X000 command where X is the pod number CMERouterX config ephone dn number X000 s Enter a name that will be associated with this DN by entering the name firstname lastname command Either make up a name or use a student s name Example name Ray Hampton CMERouterX config ephone dn name firstname lastname Exit e phone dn configuration mode by typing exit t From global configuration mode enter the command ephone 1 to enter ephone configuration mode for the first phone in the pod CMERouterX config ephone 1 u The MAC address of the IP phone will be needed in the next step The MAC address is on a sticker on the bottom of the phone The sticker is normally located in the center Upon close inspection the letters MAC are stenciled dire
54. all 71 165 IP Telephony v1 0 Lab 4 1 5 Copyright 2005 Cisco Systems Inc Configure the lowest numbered IP phone to be able to call over the WAN but not over the PSTN Configure the highest numbered IP phone to be able to call to any destination that the router can call The analog phone should be able to call across the WAN or the analog PSTN The digital PSTN should not be available to the analog phone Step 1 Configure Class of Restriction a In this lab do NOT save the changes made to the router A Class of Restriction COR is used to determine which incoming dial peer can use which outgoing dial peer to make a call A dial peer can have one incoming and one outgoing COR list The cor command is used to set the dial peer COR parameter for dial peers and directory numbers COR allows a company to deny certain call attempts on the basis of the incoming and outgoing CORs configured on the dial peers The COR could be used to block calls to 900 numbers from company phones The CME admin guide from Cisco gives another excellent example of a COR From global configuration mode enter the command dial peer cor custom to enter the cor mode CMERouterX config dial peer cor custom Enter the first name by using the command name Analog CMERouterX config dp cor name Analog Enter the second name by using the command name PRI CMERouterX config dp cor name PRI Enter the final name by using
55. all connect Why not A previous step configured a dial peer from the router to the simulated PBX the Adtran The next few steps configure a dial peer that allows a call made from the analog phone connected to the Adtran into the router using the PRI card CMERouterX config dial peer voice 3 pots Commands in this step tell the router which numbers to allow from the outside world into the router for processing The incoming called number number command defines the numbers allowed for an incoming call for a specific dial peer Note that the three periods that follow the four fives in this command are part of the command CMERouterX config dial peer incoming called number 5555 Use the direct inward dial to enable Direct Inward Dialing DID DID is a service provided from the local phone company that provides a block of numbers used to call into a company s own PBX When DID is used a company can assign a company employee a phone number without requiring a physical line into the PBX Adtran for each person CMERouterX config dial peer direct inward dial 63 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc f Use the port X X X 23 command to apply the dial peer to a specific interface This command allows calls that come in from the previously defined numbers 5555xxx to be allowed through a particular router port An example of this command is as follows port 1 0 0 23 or port 1 0 23
56. an Issue the following on R2 R2 config ephone dn 1 dual line R2 config ephone dn number 5021 R2 config ephone dn description George s Phone 144 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc R2 config ephone dn name George ie config ephone dn 2 dual line 2 config ephone dn number 5022 config ephone dn description MrSpacely s Phone config ephone dn name MrSpacely i R2 NNNN R2 config ephone 1 R2 config ephone mac address uuuu uuuu uuuu R2 config ephone type 7960 R2 config ephone button 1 1 2 config ephone 2 config ephone mac address vvvv vvvv vvvv 2 config ephone type 7940 2 config ephone button 1 2 R2 NNNN Note Despite two IP Phones were configured on R1 and on R2 this lab just requires one IP Phone under R1 and one IP Phone under R2 3 5 Configuring the PSTN POTS interface on the CME Router The PSTN POTS cloud is being simulated by the ADTRAN Atlas550 This cloud provides us a PRI TI connection so it is necessary to specify the switch type The isdn switch type primary ni command specifies primary ni as the switch type according with the cloud s switch type The framing esf and linecode b8zs commands are used to configure the T1 controller according the Atlas550 the cloud The pri group timeslots 1 24 command tells the router which timeslots will be used for data 1 config isdn switch type primary ni ga controller T1 1 0 0 R1 config co
57. and power on the router b Erase the switch VLAN database and startup configuration file by using the delete flash vlan dat erase startup config and reload commands Router delete flash vlan dat Router erase startup config Router reload Step 3 Basic CME Router Configuration a On the router enter privilege mode and then configuration mode b Change the hostname of the router Use the command hostname CMERouterX where X is the pod number assigned to the group Throughout the rest of the lab use IP Telephony Table 1 parameters based on the pod number assigned Router config hostname CMERouterX c Set the enable secret password to cisco Do not deviate from this password d Use the command no ip domain lookup to disable name resolution since there is no DNS server in the classroom lab CMERouterX config no ip domain lookup e Note that router commands are IOS and model specific Examples given in this lab are the most common configurations seen However the command may vary slightly For example on a 1760 router the VTY lines are 0 through 15 instead of 0 through 4 Configure all the router VTY lines with parameters similar to the following CMERouterX config line vty 0 4 CMERouterX config line password cisco CMERouterX config line login CMERouterX config line logging synchronous f Configure the console port parameters CMERouterX config line co
58. and view the current configuration Save or print a copy of the current configuration to compare with changes later in this lab CMERouterX show running config From global configuration mode enter the command CMERouterX config telephony service setup Note If a mistake is made in the setup program the mistake can be remedied at the end of the utility When prompted with the choice to setup the DHCP service type y and press Enter The IP network of the DHCP pool for voice devices is 10 X5 0 0 where X is the pod number Refer to IP Telephony Table 1 for the DHCP pool information This command allows the IP phone to get an IP address from a DHCP pool that will be created on the router What pod number is assigned The subnet mask for the DHCP network is 255 255 255 0 for all pods The TFTP server IP address will be the Cisco CallManager Express router with an IP address of 10 X5 0 1 where X is the pod number Option 150 is an optional DHCP option which allows the IP telephony device to obtain configuration information files from the TFTP server The default router for the pool will also be 10 X5 0 1 where X is the pod number Answer yes to the question regarding starting the telephony service setup For the source IP address enter 10 X5 0 1 where X is the pod number Accept the default port of 2000 by pressing the Enter key Skinny will be discussed in a later lab When asked how many phones to configure resp
59. ation filename c2800nm ipvoice mz 123 11 T3 bin Accessing tftp 10 10 0 12 c2800nm ipvoice mz 123 11 T3 bin Was the TFTP transfer successful If not troubleshoot until the transfer is successful Do not proceed without a successful transfer 21 165 IP Telephony v1 0 Lab 2 1 2 Copyright 2005 Cisco Systems Inc c Use the show flash command to verify that the IOS file is present in flash memory CMERouterX show flash For example length date tim path 24119024 Mar 24 2005 22 17 00 00 00 c2800nm ipvoice mz 123 11 T3 bin 32143304 bytes available 24119024 bytes used d The following are the steps to load new system IOS image CMERouterX configure terminal CMERouterX config boot system flash new system_image_filename CMERouterX config exit CMERouterX copy running config startup config CMERouterX reload When prompted to save the system configuration enter no When prompted to confirm the reload enter y e Verify the system image file IOS Image is the correct one by using the show flash or show version command The system image file should match the filename used in step 2a CMERouterX show version For example Cisco IOS Software 2800 Software C2800NM IPVOICE M Version 12 3 11 T3 RELEASE SOFTWARE fc4 Technical Support http www cisco com techsupport Copyright c 1986 2005 by Cisco Systems Inc Compiled Wed 26 Jan 05 02 49 by
60. cess the router CLI From global configuration mode enter telephony service mode CMERouterX config telephony service Use the command transfer system full consult to enable consultative transfers CMERouterX config telephony transfer system full consult From the analog phone dial one of the IP phones When the IP phone starts ringing press the Answer softkey button followed by the Trnsfer softkey button A dial tone emits Enter the extension of the other IP phone The other IP phone should ring On the other IP phone the target IP phone press the Answer softkey Notice that the call is not automatically transferred and the only connection where a conversation can occur is between the two IP phones In fact the caller on the analog phone is on hold and even if the analog phone is hung up the call transfer between the two IP phones continues From the IP phone that initiated the transfer press the Trnsfer softkey button a second time to complete the transfer Now the analog phone and the second IP phone have a connection Hang up all phones From the second IP phone press the CFwdAll softkey button then enter the number of the first IP phone followed by the key This forwards all calls to the other IP phone 91 165 IP Telephony v1 0 Lab 5 1 4 Copyright 2005 Cisco Systems Inc What message appears when all calls have been forwarded to another IP phone From the analog phone call the number of the second IP phon
61. ctly to the left of the white sticker that contains the MAC address In the space provided write down the MAC of the first IP phone MAC Address v Assign the MAC address to ephone 1 with the mac address H H H where H is the four hexadecimal characters Note that the periods must be inserted between each set of four characters and the letters are not case sensitive An example entry is mac address 0013 c43b 4999 CMERouterX config ephone mac address H H H 44 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc w The button command is used to define properties to the buttons located to the right of the IP phone s LCD The button command has a number that follows it with the number 1 representing the top button on the IP phone The number is followed by a separator character that specifies phone characteristics For example the colon separator assigns the phone a normal ring a single pulse for internal calls and a double pulse for external calls CMERouterX config ephone button 1 1 Step 5 Verify Phone Registration a From privileged mode enter the debug ephone register command CMERouterX debug ephone register b Pluginthe IP phone with MAC address configured previously c View the ephone registration debugging output This may take a few moments Verify that the phone has registered and the proper DN appears with the line d Once the phone has registered what is the last line o
62. cyAll The paging command is used to specify that this dialer number is used to broadcast audio paging messages to idle IP phones The ip parameter when used with the paging command specifies that multicasting is used to do the audio paging The number that follows is the multicast group number Note that Cisco IP phones do not support multicasting to a multicast address of 224 X X X The port parameter followed by a number defines the UDP port number used to communicate the message to the IP phone The number 2000 is recommended because it is already used for normal non multicast messaging Enter the command paging ip 239 1 1 1 port 2000 CMERouterX config ephone dn paging ip 239 1 1 1 port 2000 The paging group command allows multiple groups already created to be combined into one group The group numbers that follow are separated by one or more commas The group number is the sequence number ephone dn dial numbers configured through the Web interface earlier in the lab Refer back to the sequence numbers used earlier in the lab These will be the X and Y values used in the command For example if sequence numbers 9 and 10 were used previously the command entered would be paging group 9 10 CMERouterX config ephone dn paging group X Y 113 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc k From the privilege exec mode use the command show running config begin telephony service command to vi
63. d use the URL http 10 X0 0 1 ccme html where X is the pod number Authenticate with the EFriend account and a password of cisco o Point to the Configure menu option What is different from the other Web accounts Click on the Phone option under Configure r Does the system allow any phone except for ephone1 to be configured s Logout of the Web GUI 88 165 IP Telephony v1 0 Lab 5 1 3 Copyright 2005 Cisco Systems Inc Answers to 5 1 3 Lab 1e Non Exempt is the default value 1j Answers will vary depending on the type of phone configured but an example is listed below ephone 1 username EFriend password cisco Based on what we did in this lab at this point the only new line in the configuration is username EFriend password cisco 1p The only option is Phone The other options of Extensions and System Parameters are not available ir No 89 165 IP Telephony v1 0 Lab 5 1 3 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 4 Configuring Call Transfer and Call Forward Objective Transfer calls and set up call forwarding Equipment Requirements Cisco CallManager Express CME capable router Inline power capable switch or non inline power switch with power injectors Workstation with an Ethernet 10 100 NIC installed Two Cisco IP phones One analog phone This lab relies on labs 2 1 1 2 1 2 3 1 1 4 1 1 5 1 1 and 5 1 2 being successfully completed and loaded
64. de power to remote devices such as an IP phone through an Ethernet cable This saves power outlet in the office where the remote device is located 2d Depends on the IP phone being used 2g All Fields Saved 2j All Changes Saved 31 165 IP Telephony v1 0 Lab 2 1 4 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 3 1 1 CME Automated Phone Setup Objectives e Identify the basic steps to automatically configure Cisco CallManager Express CME e Configure two dual line phones e Verify the IP phones register and calls can be placed between two IP phones Equipment Requirements e Cisco CallManager Express CME capable router e Inline power capable switch or non in line power switch with power injectors e Workstation with FastEthernet 10 100 NIC installed e Two Cisco IP phones e Access to Table 1 IP Telephony IP Addressing and VLAN Assignment document e Access to Table 2 IP Telephony Dial Plan Assignment document In this lab the ACME com Company has decided to use the setup utility to configure the Cisco CallManager Express router and phones This lab relies on the labs 2 1 1 2 1 2 and 2 1 3 being successfully completed The lab uses information from Table 2 IP Telephony Dial Plan 32 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc Step 1 Configure Cisco IP Telephony Express using the Automated Method a From privilege exec EXEC mode on the router use the show running config command
65. define that login credentials will be defined locally on the router Without this command the default authentication is the router s enable secret password or the enable password if enable secret is not set CMERouterX config ip http authentication local Move to the telephony service mode by using the command telephony service CMERouterX config telephony service From telephony service mode define a username and password used for web based access The username will be ACMEadmin with a password of cisco CMERouterX config telephony web admin system name ACMEadmin password cisco Enter dn webedit to allow changes to the Directory Number through the Web interface CMERouterX config telephony dn webedit Enter time webedit to allow the Cisco CallManager Express time to be set from the Web interface CMERouterX config telephony time webedit Currently the only changes that can be made through the web interface are the directory number and the time based on the commands just entered but more can be configured Return to privileged mode and save the router configuration 78 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc Step 3 Configure a speed dial using the GUI a Ensure the PC that will be used to access the CME GUI either 1 connects to a switch port that has been configured for the data VLAN or 2 connects to the 10 100 PC port on one of the IP phones The PC can
66. dial peer with the command dial peer voice 6 voip CMERouterX config dial peer voice 6 voip 67 165 IP Telephony v1 0 Lab 4 1 4 Copyright 2005 Cisco Systems Inc b Associate a pattern to the dial peer by using the global configuration mode command destination pattern digits Refer to Table 2 for the destination patterns being used Depending on the pod number use one of the following commands to configure a destination pattern Note that the period s at the end of the command is part of the command Pod 1 destination pattern 50 3 4 5 Pod 2 destination pattern 50 0 7 2 Pod 3 destination pattern 57 0 1 Pod 4 destination pattern 50 6 7 8 CMERouterX config dial peer destination pattern digits_fm_list Use the session target ipv4 10 Y 0 X where the IP address is the partner pod router s serial interface address CMERouterX config dial peer session target ipv4 10 X 0 X The G711 codec is what is used to translate analog voice data to a digital format G711 uses a 64kbps data rate Manually configure the codec to be used by entering the command codec g711ulaw This codec will be used by any call that matches this dial peer CMERouterX config dial peer codec g7llulaw Step 3 Test the Configuration a Dial a four digit extension numbers of one of the phones in your partner s pod and stay connected The lowest number pod partner should count aloud the numbers one to ten slowly
67. dialplan pattern command Finally the secondary dialtone 9 command sets the 9 digit as the indicator for another dial tone It is used to make an off network call get an outside line R1 config telephony service R1 config telephony max ephones 4 R1 config telephony max dn 20 R1 config telephony ip source address 10 15 0 1 port 2000 R1 config telephony auto assign 1 to 4 R1 config telephony create cnf files version stamp Jan 01 2002 00 00 00 R1 config telephony dialplan pattern 1 5 extension length 4 R1 config telephony secondary dialtone 9 R1 config telephony end 3 4 Configuring the ephones and ephone dn s You will need to setup the ephone dn s and ephones on RI in order for the voice service to work From the configuration mode create the ephone dn s The ephone dn command is used to create the ephone dn number description and name will be use to specify the phone number of this ephone dn set a description to this ephone dn and a name respectively R1 R1 R1 R1 config ephone dn 1 dual line config ephone dn number 5011 config ephone dn description Fred s Phone config ephone dn name Fred aR R1 config ephone dn 2 dual line R1 config ephone dn number 5012 R1 config ephone dn description Barney s Phone R1 config ephone dn name Barney Once you have the ephone dn s created you can assign them to the e phones Use the ephone command and sub commands to setup the e pho
68. distance or international calls more patterns must be added here The port command specifies which voice port will be used by the router to forward the calls to PSTN Use the forward digits command to specify how many digits of the dialed number will be forwarded When forwarding calls to PSTN POTS R1 is forwarding just the PSTN 7 digits excluding the 9 used to gain the secondary dial tone The port command specifies the voice port used to forward receive calls In order to issue this command you must choose the right voice port to use Use the show running config command and look for a voice port entry If your hardware is not working like cards network modules etc you will not be able to see the voice port entry on your running config file The show diag command might be useful while troubleshooting hardware issues The voip dial peer at R1 will handle the calls between RI and R2 The destination pattern 502 says to the CME software to forward any call starting by 502 to the address specified on the session target command in this case the address of the R2 serial port connected to R1 On R2 147 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Some small but important changes must be made on R2 commands It is necessary to change the dial peer type On RI the pots dial peer type was used but since R2 has no direct connection to the PSTN POTS all calls from R2 heading phones outside from R2
69. e The call should be forwarded to the first IP phone Does the first IP phone ring If not troubleshoot as necessary Press the CFwdAll softkey button on the second IP phone to disable the call forwarding Step 2 Examining Call Forward Features a From global configuration mode enter ephone dn 1 to enter ephone dn mode CMERouterX config ephone dn 1 Enter the command call forward max length 0 to disable call forwarding from the first IP phone Note that even though call forwarding is disabling a phone call can still be placed to the phone and from the phone CMERouterX config ephone dn call forward max length 0 List one example of when a company might disable call forwarding for an employee that has an IP phone Examine the router configuration to determine which IP phone uses ephone dn 1 What is the phone number assigned to ephone dn 1 based on the router configuration output From the IP phone with ephone dn 1 assigned to it press the CFwdAll softkey button What is different than before Use the GUI Web interface as a phone user for example KHampton cisco Under the Configure menu option select Phone In the Line Information section click on the hyperlink for the line being configured probably Line 1 Configure call forward busy and call forward no answer to forward calls to the other IP phone s number In the timeout textbox enter 15 18 seconds is the default Click on the Chan
70. e excluded address range Did the PC receive an IP address If yes what address did it receive If no troubleshoot as necessary 35 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc Step 5 Reload Router a Do NOT save the router configuration However it is recommended that you copy the current configuration to a text file that can be used later b Reload the router so that a manual configuration can be completed in the next task Do NOT save the changes 36 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc Answers to 3 1 1 lab 1d Student dependent 1q Pod dependent 1s Pod dependent 3b ip dhcp pool ITS network 10 15 0 0 255 255 255 0 option 150 ip 10 15 0 1 default router 10 15 0 1 tftp server flash P00303020214 bin perhaps i telephony service load 7960 7940 P00303020214 perhaps max ephones 4 max dn 4 ip source address 10 15 0 1 port 2000 auto assign 1 to 4 create cnf files version stamp Jan 01 2002 00 00 00 dialplan pattern 1 5105555 extension length 4 voicemail 6001 max conferences 4 transfer system full consult l ephone dn 1 dual line number 5000 call forward busy 6001 call forward noan 6001 timeout 18 I ephone dn 2 dual line number 5001 call forward busy 6001 call forward noan 6001 timeout 18 I ephone dn 3 dual line number 5002 37 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc
71. e first of two members in the COR list with the command member WAN CMERouterX config dp corlist member WAN Put the second of two members in the COR list with the command member Analog CMERouterX config dp corlist member Analog Type exit to go to global configuration mode Step 2 Apply Class of Restriction to a Dial Peer a Enter dial peer voice 2 pots to enter dial peer configuration mode CMERouterX config dial peer voice 2 pots Assign an outbound COR list to the dial peer with the command corlist outgoing callAnalog CMERouterxX config dial peer corlist outgoing callAnalog Without making a phone call what phone calls do you expect to work and what phone calls do you expect to not work Type exit to go to global configuration mode Enter dial peer voice 3 pots to enter dial peer configuration mode CMERouterX config dial peer voice 3 pots Assign an outbound COR list to the dial peer with the command corlist outgoing callPRI CMERouterX config dial peer corlist outgoing callPRI Type exit to go to global configuration mode Enter dial peer voice 6 voip to enter dial peer configuration mode CMERouterX config dial peer voice 6 voip Assign an outbound COR list to the dial peer with the command corlist outgoing callWAN CMERouterX config dial peer corlist outgoing callWAN Type exit to go to global configuration mode Enter ephone directory number mode by entering the c
72. e one or two phone connections are made d How is the voice quality e From the lowest numbered pod router do an extended ping to the other router with a packet size of 1500 bytes Refer to IP Telephony Table 1 for a list of IP addresses CMERouterX ping Protocol ip lt Enter gt Target IP address lt ip_address gt Repeat count 5 1000 Datagram size 100 15000 Timeout in seconds 2 lt Enter gt Extended commands n lt Enter gt While the ping is occurring place at least one phone call from one pod to another Multiple calls can be made Have one pod partner slowly count from one to 10 while the phone connection is active f How is the voice quality g Stop the ping by pressing CTRL Shift 6 or wait for the ping to finish Display and examine the running configuration of the CME router Step 2 Configuring AutoQoS on Cisco IOS Routers a Set the clock rate on the DCE serial link between the two router pods to 72000 CMERouterX config if clock rate 72000 b On both CME routers in dial peer configuration mode set the codec to the G 711 u law pronounced myoo like the greek leter law standard Codec stands for coder decoder The defined codec is the set of rules for converting analog signals to digital and vice versa The two main types of codecs used are G 711 and G 729 G 711 encodes audio on a 64kbps channel G 729 encodes audio on a 8kbps channel G 711 and G 729 come in two differ
73. e username and password are case sensitive Click on the Change button to save the configuration change When prompted to save the change click on OK When the confirmation message appears click on OK From the main menu point to Administration and select Save Router Config When prompted to save the change click on the OK button A message may appear that the change is delayed because a Telnet session is active This only occurs when a HyperTerminal session is active at the same time as a Web session Whether or not this message is displayed proceed to step 1h Logout of the GUI Web interface by clicking on the Logout link in the upper right portion of the screen Use HyperTerminal to access the Cisco CallManager Express router and use the command show running config begin ephone to view the changes made through the GUI Web interface CMERouterX show running config begin ephone What changes to the configuration have been made in the ephone 1 section From global configuration mode use the command ephone 2 to enter ephone configuration mode CMERouterX config ephone 2 Enter the command username KHampton password cisco to configure a phone user for the second phone CMERouterX config ephone username KHampton password cisco 87 165 IP Telephony v1 0 Lab 5 1 3 Copyright 2005 Cisco Systems Inc m Save the router changes CMERouterX copy running config startup config n Opena Web browser an
74. ected to the IP Phones as trunk ports This way it is possible to connect a PC on the IP Phone s PC Port this port is present in most of the Cisco IP Phones In order to accomplish this task it is necessary to tell the Switch which of the created VLANs is the Voice Vlan switchport voice vlan command and to specify the native VLAN on the link between the Switch and the IP Phone Usually the Native VLAN on this link will be the DATA VLAN switchport native vlan command The idea is tag the traffic to the IP Phone IP Phones do support 802 1q and the traffic headed to the PC will be be untagged PC s do not support tagged packets Finally configure the port connected to the Router as a trunk port Switchl Switchl Switchl Switchl Switchl Switchl config interface range fast0 5 10 config if range switchport trunk encapsulation dotlq config if range switchport trunk native vlan 10 config if range switchport mode trunk config if range switchport voice vlan 15 config if range no shut RR Switchl Switchl Switchl Switchl config interface fast0 1 config if range switchport trunk encapsulation dotlq config if range switchport mode trunk config if range no shut ann j Configure the switch2 connected to R2 in a similar way Switch2 delete flash vlan dat Switch2 erase startup config Switch2 reload Switch2 vlan database Switch2 vlan vlan 20 name DATA state active Switch2 vlan vlan
75. ed to this link Incoming PSTN calls will arrive over this link too and R1 is able to forward them correctly The IP Phones are located at the user s office where there is a PC This PC may be using the IP Phone as the access switch and thus to access the data network Try to place calls from one IP Phone to another use the extension numbers showed on the IP Phone s display The calls should be successful completed Try to place calls from the IP Phones to the regular phone dial 95556008 from the IP Phones and from the regular phone to both IP Phones dial 5555011 and 5555021 from the regular phone All calls should be working fine Troubleshoot if necessary When working with the Telephony Company Cloud and something doesn t work it is useful make sure the router is receiving the calls that the Cloud is forwarding the calls well If you can see the calls process on the router it means the clouds is doing its job and the problem is probably the way the router is handling the incoming calls On this scenario the connection with the company is simulated using an ISDN T1 link which is very similar to a real world situation A very useful command when working with an ISDN and PSTN is the debug isdn q931 command The show isdn status command can be used to make sure your ISDN connection is established A common output of this command at R1 when the PRI T1 ISDN link is established and up is similar to the following rl sh isdn status
76. ee the voice port entry on your running config file The show diag command might be useful while troubleshooting hardware issues R1 config dial peer voice 100 pots R1 config dial peer translation profile incoming DID Se dial peer destination pattern 9 2 9 R1 config dial peer incoming called number Sauls dial peer direct inward dial R1 config dial peer forward digits 7 R1 config dial peer port 1 0 0 23 Step 4 Connecting IP Phones Regular Phones PCs and placing calls Now everything is setup the IP Phones must be connected on the switches and the user s PC to the IP Phone Connect one of the IP Phones to one of the VOICE VLAN s port on SWI port 5 to port 10 and the other to one of the VOICE VLAN s port on SW2 port 5 to port 10 too on SW2 Since R2 is not running the CME software both IP Phones will connect to 10 15 0 1 R1 ip address and download the configuration files Note It is common for the IP Phones to reboot or take a little time to register with the CME but if the IP Phones are spending more than 2 minutes trying to contact the TFTP server or it is trying to contact other TFTP server but R1 the IP Phone probably has old configurations On the IP Phone keypad use the following key sequence in order to erase any eventual configuration on the IP Phone and reboot it use the debug ephone register command to monitor the register process works for Cisco IP Phones 79xx A
77. elect an unused sequence number In the Extension Type dropdown box select Paging In the Name textbox type Sales and in the Description textbox type Sales All other settings are left to the default What sequence number was used Note that this number will be useful in future steps Click on the Add button When prompted if the changes are to be saved click on OK A confirmation message appears Click OK Using the same procedures add a second paging extension with an extension number of X600 where X is the pod number an Extension Type of Paging an unused Sequence Number a Name and Description of Support What sequence number is used This information is important for a future step Click on the Configure menu option and select Phones Select a MAC address link for one of the IP phones being used Scroll down to the Paging Information section In the Paging Extension dropdown box select X500 where X is the pod number Select the Unicast Yes radio button Click on the Change button When asked if the change is to be saved click on the OK button When the confirmation message box appears click OK Select the other MAC address link for the other IP phone Set the Paging Extension to X600 where X is the pod number Select the Unicast Yes radio button and save the changes 112 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc m The paging function allows you to dial a number and talk to a group of
78. ent types a law and u law A law is used with international circuits and u law is used with U S circuits CMERouterX config dial peer voice 6 voip CMERouterX config dial peer codec g7llulaw c From the lowest numbered pod router do an extended ping to the other router with a packet size of 1500 bytes Refer to IP Telephony Table 1 for a list of IP addresses CMERouterX ping Protocol ip lt Enter gt 118 165 IP Telephony v1 0 Lab 7 1 1 Copyright 2005 Cisco Systems Inc Target IP address lt ip address gt Repeat count 5 1000 Datagram size 100 15000 Timeout in seconds 2 lt Enter gt Extended commands n lt Enter gt While the ping is occurring place at least one phone call from one pod to another Multiple calls can be made Have one pod partner slowly count from one to 10 while the phone connection is active d How is the voice quality e On both CME routers in global configuration mode enable CEF Cisco Express Forwarding on both CME routers CMERouterX config ip cef f What is the purpose of CEF g On only one of the router pods enable the AutoQoS for VoIP feature for traffic on the serial interface Do not configure AutoQoS to trust differential services code point DSCP markings Type the interface serial slot mod port command from global configuration mode to access the serial interface CMERouterX config interface serial mod port CMERouterX con
79. er xs SS Data Vian 20 Sd By Data Vian 10 Voice Vian 25 Voice Vian 15 502x 501x Objectives e Place calls from IP Phones under R1 to IP Phones under R2 e Place calls from any IP Phone under R1 and under R2 to the regular PSTN POTS Phone e Place calls from the regular PSTN POTS phone to IP Phones Scenario The ACME Inc has a new office in another city In order to save money a VoIP environment will be implemented by you One of the CME Routers will be located at the company s main office and the other at the company s remote office R1 is the Router with PSTN POTS connection and for this reason it must be configured to forward the POTS PSTN calls to R2 s IP Phones 138 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc R1 has IP Phones under it to and must be able to forward the calls from these IP Phones to R2 s IP Phones R2 must be able to forward calls to POTS PSTN and calls to R1 s IP Phones as well Equipment Requirements 2 2811 2621XM 2 Cisco IP Phones 1 Regular Phone 1 ADTRAN Atlas550 with a PSTN and PRI TI card 2 Cisco Vlan Capable Switches 1 1MFT T1 card 1 NM HDV Network Module Appropriated cables and power supplies Notes If using switch modules connected to the routers instead external 3550 3560 switches check the IPTX Appendix A Using Switch Modules on the CME Routers document If using a FXO card on R1 to connect the PSTN i
80. erX config ephone dn label my line X000 99 165 IP Telephony v1 0 Lab 5 1 6 Copyright 2005 Cisco Systems Inc I Reset both IP phones by pressing on the keypad or by using the method shown in lab 2 1 2 Some IP phone firmware versions may require selecting the Settings button prior to pressing m What visible changes are on the IP phones n View the changes made on the router CMERouterX show running config begin tele o Save the router changes CMERouterX copy running config startup config p Notice the system message ACME Classroom appears on the bottom of every phone Phone1 appears in the top right of the first IP phone the first button on the first IP phone has the label my line X000 where X is the pod number and the number 5105555000 appears at the top of the second IP phone q Do all four items appear correctly If not troubleshoot as necessary 100 165 IP Telephony v1 0 Lab 5 1 6 Copyright 2005 Cisco Systems Inc Answers to 5 1 6 Lab 1e The message ACME Classroom appears at the bottom of the phone display 1m The system message ACME Classroom appears on the bottom of both IP phones On the first IP phone Phone1 appears at the top right and the first button has the label my line X000 On the second IP phone the DID number appears at the top right 1p Yes 101 165 IP Telephony v1 0 Lab 5 1 6 Copyright 2005 Cisco Systems Inc Cisco SYSTEM
81. erial interface port number as this number is shown in the command output This number is needed in the next step Use the show interface serial mod port_or_subslot port 23 to verify that the interface status is up and up Examples of this command on a 2811 router are show interface serial 1 0 0 23 or show interface serial 1 0 23 depending on the hardware being used CMERouterX show interface serial mod port_or_subslot port 23 Step 4 Configure the Dial Peer to Call the Analog Phone a Reference Table 2 to test the configuration Before testing the TI test standard phone configuration by calling one of the IP phones from the analog phone attached to the router FXS port Note only four digits are needed for dialing Note that if any connection exists between the router FXO port and the Adtran unit remove that connection Does the analog phone to IP phone connection work properly If not troubleshoot as necessary Connect a second analog phone to the port on the Adtran Octal FXS that corresponds to your pod number For example if pod 2 is being used connect the analog phone to port 2 of the Adtran Octal FXS card Place a call from one of the IP phones to the analog phone connected directly to the Adtran Note The Adtran analog FXS port 1 phone number is 555 6001 port 2 is 555 6002 port 3 is 555 6003 etc Note that the call should not connect From the analog phone connected to the FXS router port call the analog
82. ernet 10 100 NIC installed Two Cisco IP phones One analog phone This lab relies on labs 2 1 1 2 1 2 3 1 1 and 4 1 1 being successfully completed Reference IP Telephony Tables 1 and 2 for extension numbers In this lab the ACME com Company wishes to configure an intercom to the receptionist at the front desk that anyone in the enterprise can dial 106 165 IP Telephony v1 0 Lab 5 1 8 Copyright 2005 Cisco Systems Inc Configure a second intercom on the two IP phones Test that the intercom works and that the analog phone can access the intercom Step 1 Configure the dialable intercom a Ensure that the two IP phones can call one another and that the analog phone can successfully dial either IP phone Troubleshoot as necessary before proceeding Use the command show running config begin tele command to view part of the current configuration Verify that two IP phones have registered and the MAC addresses used by the two phones are shown in the configuration output CMERouterX show running config begin tele What are the MAC addresses for the two IP phones From a workstation connected to an IP phone that can ping all router IP addresses access the CME using a Web interface by typing http 10 X0 0 1 ccme html where X is the pod number When prompted for a username and password use ACMEadmin and cisco Click on the Configure menu option and select Phones Locate both of the MAC addresses of the IP
83. es on the fastEthernet 0 0 of R1 and two sub interfaces on the fastEthernet 0 0 of R2 They will be used by the VLANs configured on the switch On R1 R1 config int fa0 0 R1 config if no ip address R1 config if no shutdown int fa0 0 10 encapsulation dotlq 10 ip address 10 10 0 1 255 255 255 0 no shut config config config R1 R1 R1 R1 config _ a R1 R1 R1 R1 int fa0 0 15 encapsulation dotlq 15 ip address 10 15 0 1 255 255 255 0 no shut config config config config RE i _ _ _ On R2 R2 config int fa0 0 R2 config if no ip address R2 config if no shutdown R2 R2 R2 R2 config int fa0 0 20 config subif encapsulation dotlq 20 config subif ip address 10 20 0 1 255 255 255 0 config subif no shut a a i R2 R2 R2 R2 int fa0 0 25 encapsulation dotlq 25 ip address 10 25 0 1 255 255 255 0 no shut config subif config subif config subif config subif A ay em oo YK wH 3 2 Configuring the DHCP Server on the Routers 141 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc The PCs and IP Phones will need IP Addresses Configure the DHCP Pools on both R1 and R2 routers so the routers will be able to teach IP information to PCs and IP Phones On RI R1 config ip dhcp pool DATA R1 dhcp config network 10 10 0 0 255 255 255 0 R1 dhcp config default router 10 10 0 1 R1 con
84. ew the changes CMERouterX show running config begin telephony service I What settings changed under the ephone dn and ephone sections m Use the copy running config startup config to save the changes CMERouterX copy running config startup config n Usethe analog phone to test the paging function by dialing the X700 paging number o Does the emergency paging function work from the analog phone If not troubleshoot as necessary until it does 114 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc Answers to 5 1 9 Lab 1c Equipment dependent 1g Student dependent 1j Student dependent 1n Yes 2b Student dependent 2d Answers will vary depending on IOS but one answer is 150 2f Student dependent 2I Answers will vary based on the options chosen but a sample configuration lists below ephone dn 7 number 1500 name Sales paging ephone dn 8 number 1600 name Support paging ephone dn 9 number 1700 name EmergencyAll paging ip 239 1 1 1 port 2000 paging group 7 8 ephone 1 username EFriend password cisco 115 165 IP Telephony v1 0 Lab 5 1 9 Copyright 2005 Cisco Systems Inc mac address 0013 C43B 4999 paging dn 7 unicast button 121 2373 ephone 2 username KHampton password cisco mac address 000A B7B1 33F5 speed dial 1 1000 label Alyssa paging dn 8 unicast type 7960 button 1 2 2 4 3 5
85. f the debug output e Enter undebug all to turn off all debugging CMERouterX config undebug all f Save the router configuration It will be used to complete the next lab 45 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc Answers to 3 1 2 lab 3b Answers will vary according to IOS version but common answers will be similar to the following PO0303020214 bin and P00305000301 bin 4d 52 2821 with 12 3 11T 30 1760 with 12 3 8 T3 Note that this may vary according to router model and IOS version 4f 192 2821 with 12 3 11T 150 1760 with 12 3 8 T3 Note that this may vary according to router model and IOS version 4h IP phone dependent but the phone that is part of the lab pack is the 7940 phone which means the 7960 7940 model is used 4k Creating CNF files CNF FILES Clock is not set or synchronized retaining old versionStamps May 18 22 38 31 308 IPPHONE 6 REG_ALARM Name SEP0013C43B4999 Load 3 1 MF G2 Last CM NAKed May 18 22 38 31 308 IPPHONE 6 REGISTER_NEW ephone 1 SEP0013C43B4999 IP 10 15 0 11 Socket 1 DeviceType Phone has registered May 18 22 38 31 308 IPPHONE 6 REG_ALARM 25 Name SEP000D2890D043 Load 6 0 4 0 Last Initialized CMERouter3 config telephony May 18 22 38 39 644 IPPHONE 6 UNREGISTER_NORMAL ephone 1 SEP0013C43B4999 IP 10 15 0 11 Socket 1 DeviceType Phone has unregistered normally 4m 65535 18 2 4q A carriage return the default which
86. f the information is to be changed select yes to change an option or no to use the current settings and to exit out of the utility If no mistakes were made in the previous steps enter n press Enter and proceed to the Step1v If any mistakes were made enter y press Enter and go back to Step 1c Watch the console output to see if the phones register Output similar to the following should be seen on the terminal window Note that this may take several minutes Mar 2 23 57 09 080 IPPHONE 6 REGISTER ephone 1 SEP000F2470F92E IP 10 15 0 11 Socket 1 DeviceType Phone has registered Note The power to the phone may need to be removed and reapplied in order to get the phone to re request an IP address and register with Call Manager Express Step 2 Confirm Correct Setup of CME a Place a call between the two IP phones Pick up the handset on one phone and enter the number of the second IP phone Once a connection has been made reverse the process Make a call from the second IP phone to the first one Calls can also be placed by entering the number of the other IP phone and pressing the speaker button on the bottom right of the phone Note that the speaker button could be pressed first and then the number being dialed If the phones do connect to one another perform troubleshoot as necessary Reset the phone using steps from a previous exercise if necessary 34 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc S
87. fig ip dhcp pool VOICE R1 dhcp config network 10 15 0 0 255 255 255 0 R1 dhcp config default router 10 15 0 1 R1 dhcp config option 150 ip 10 15 0 1 Note The option ip 150 command is used to provide the ip address of the TFTP server On R2 R2 config ip dhcp pool DATA R2 dhcp config network 10 20 0 0 255 255 255 0 R2 dhcp config default router 10 20 0 1 R2 R2 R2 R2 config ip dhcp pool VOICE dhcp config network 10 25 0 0 255 255 255 0 dhcp config default router 10 25 0 1 dhcp config option 150 ip 10 25 0 1 an RR a To exclude the routers ip address from the pool On RI R1 config ip dhcp excluded address 10 1 R1 config ip dhcp excluded address 10 1 no On R2 R2 config ip dhcp excluded address 10 20 0 R2 config ip dhcp excluded address 10 25 Add the networks in the routing protocol On R1 R1 config router eigrp 1 R1 config router network 10 10 0 0 255 255 255 0 R1 config router network 10 15 0 0 255 255 255 0 R1 config router no auto summary ann On R2 R2 config router eigrp 1 R2 config router network 10 20 0 0 255 255 255 0 R2 config router network 10 25 0 0 255 255 255 0 R2 config router no auto summary aR Ra 142 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc 3 3 Configuring the Telephony Service on the CME Router On this scenario R1 and R2 will be running the Cisco CME Software The IP Phones connected at R1
88. fig if auto qos voip h What happened to the serial link i On the pod that does not have QoS enabled yet enable AutoQoS for VoIP Note that the module port number that follows the serial parameter may be three digits separated by forward slashes CMERouterX config interface serial mod port CMERouterX config if auto qos voip j Display and examine the running configuration and the resulting AutoQoS configuration after enabling AutoQoS The following is a sample output class map match any Auto00S VoIP Remark match ip dscp ef match ip dscp cs3 match ip dscp af31 class map match any Auto00S VoIP Control UnTrust match access group name Auto00S VoIP Control class map match any Auto0o0S VoIP RTP UnTrust match protocol rtp audio match access group name AutoQoS VoIP RTCP I 119 165 IP Telephony v1 0 Lab 7 1 1 Copyright 2005 Cisco Systems Inc policy map AutoQoS Policy UnTrust class Auto00S VoIP RTP UnTrust priority percent 70 set dscp ef class AutoQoS VoIP Control UntTrust bandwidth percent 5 set dscp af3l class Auto0o0S VoIP Remark set dscp default class class default fair queue interface Serial0 1 0 ip address 10 19 0 2 255 255 255 0 service policy output AutoQoS Policy UnTrust auto qos voip ip access list extended Auto0o0S VoIP Control permit tcp any any eq 1720 permit tcp any any range 11000 11999 permit udp any any eq 2427 permit tcp any a
89. fter registered check the IP Phones display You should be able to see the extension number and a name as well 5011 5012 and Fred Barney Troubleshoot if necessary Configure the network card on the user s PC to learn the network configuration automatically via DHCP and plug the user PC on the IP Phone s PC port The PC should learn an IP address from the DATA DHCP pool at the router and be able to access the network Troubleshoot if necessary 131 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc Finally connect a regular phone to the port 8 of the PSTN POTS Module on ADTRAN Atlas550 The Atlas550 is configured to use the 555 600 1 8 numbers on the ports 1 8 of the PSTN POTS module Connecting a regular phone to the port 8 of the PSTN POTS on Atlas550 makes this phone reachable by the number 555 6008 This regular phone is used to simulate a regular phone located at somewhere else in world Step 5 Testing and Troubleshooting This scenario is simulating a real world situation R2 is a router located at a remote site and is not able to run the CME software low memory old IOS version etc R1 is a CME capable router and is located at the main office Since it has the CME software running on it the IP Phones under R2 must register at R1 Playing the role of main site R1 has a PSTN connection as well This connection is achieved through a PRI T1 link and all the calls headed to the PSTN will be forwarded to
90. ge button Then on the Configure gt Phone page scroll down to the end of the page and click on the Save Changes button Click on the OK button to save changes click on the OK button to acknowledge the changes Notice that the user can still configure call forward settings from the GUI even though the call forward max length 0 is set from the router prompt What happens to incoming calls when call forward busy and call forward no answer options are active and set to the other IP phone If a forwarding number was also entered into the call forward all textbox what would then happen to calls to that number Use the analog phone to verify functionality of the call forwards Remove the call forwarding from the IP phone using any method 92 165 IP Telephony v1 0 Lab 5 1 4 Copyright 2005 Cisco Systems Inc Answers to 5 1 4 Lab 1b Yes 1d Yes 1e Student s own reasoning but blind transfer is that the phone where the call is being transferred to cannot tell the phone number that transferred the call Only the originating number shows Some companies would want to know the person doing the transferring of the call administrative assistant versus the general switchboard 1k Forwarded to X000 where X is the pod number 1m Yes 2c Student s choice Two sample answers include the following 1 the employee forwards the IP phone to their own cell phone and takes off for the golf course and 2 an employee frequently
91. gif 1602 bytes extracting Delete gif 953 bytes extracting Plus gif 1347 bytes extracting Tab gif 174 bytes extracting admin _user html 3845 bytes extracting admin _user js 641134 extracting dom js 16344 bytes extracting downarrow gif 864 bytes 77 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc d extracting ephone_admin html 6146 bytes extracting logohome gif 4658 bytes extracting normal_user html 3724 bytes extracting normal_user js 76732 bytes HI extracting sxiconad gif 843 bytes extracting telephony_service html 2357 bytes extracting uparrow gif 870 bytes extracting xml test html 9968 bytes extracting xml template 3311 bytes OK 788992 bytes Was the extraction successful If not troubleshoot as necessary Step 2 Configure the GUI interface for the System Administrator a The CME GUI interface allows administrators to configure CallManager Express using web access rather than from a console or Telnet connection Enter the command ip http server to enable the Web server on the Cisco CallManager Express router CMERouterX config ip http server Enter the command ip http path flash to define that the location of the HTML files are in Flash memory of the router The HTML files on the router are needed to perform GUI administration CMERouterX config ip http path flash Enter ip http authentication local to
92. h or non inline power switch with power injectors e Two IP phones e Two analog phones e Adtran e Special T1 cable 59 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc Step 1 This lab relies on labs 2 1 1 2 1 2 3 1 1 and 4 1 1 being successfully completed and loaded In this lab the ACME com Company has decided that the analog connection to the PSTN is not sufficient and as a result a PRI will be added to give additional capacity and to add DID capability The analog connection will be kept for a secondary connection to the PSTN Configure the PRI with the following settings Note This lab uses the Adtran for simulating a PBX Ensure you have the loaded the latest Adtran IP Telephony configuration for this lab If you are using the four port Quad T1 PRI card in the Adtran ensure the card is in slot four of the Adtran chassis A special cable is used to connect the router T1 PRI port to the Adtran T1 port a standard crossover or straight through cable will not work If you have to make a cable the RJ 45 connector pinouts are 1 4 2 5 4 1 5 2 There are multiple types of network modules NMs that can be used for T1 connections If the router has a network module it labeled as NM DHV2 1T1 E1 the special commands are provided in the lab Locate the T1 Port on the CME Router a Use the show diag command to view the hardware installed Locate the T1 card in the command output and determine what slot it is
93. have to pass through RI only a voip dial peer type will be necessary Create 2 voip dial peers type one to handle calls to PSTN POTS and another to handle calls to R1 s IP Phones R2 config dial peer voice 100 voip R2 config dial peer destination pattern 501 R2 config dial peer session target ipv4 192 168 0 1 R2 config dial peer incoming called number R2 config dial peer voice 101 voip R2 config dial peer destination pattern 9 2 9 R2 config dial peer session target ipv4 192 168 0 1 R2 config dial peer incoming called number Step 4 Connecting IP Phones Regular Phones PCs and placing calls Now everything is setup the IP Phones must be connected on the switches and the user s PC to the IP Phone Connect one of the IP Phones to one of the VOICE VLAN s port on SWI port 5 to port 10 and the other to one of the VOICE VLAN s port on SW2 port 5 to port 10 too on SW2 One of the phones will register on RI and the other on R2 and download the configuration files Note It is common for the IP Phones to reboot or take a little time to register with the CME but if the IP Phones are spending more than 2 minutes trying to contact the TFTP server or it is trying to contact other TFTP server but R1 R2 the IP Phone probably has old configurations On the IP Phone keypad use the following key sequence in order to erase any eventual configuration on the IP Phone and reboot it works for Cisco IP Pho
94. he 2970 was the most powerful 29xx series switch and it does not support inline power for all of its ports 2b 10 100 SW and 10 100 PC 2e The phone starts displaying words on the screen Also when power is first applied the buttons on the bottom start lighting up sequentially 3f The phone starts displaying words on the screen Also when power is first applied the buttons on the bottom start lighting up sequentially 28 165 IP Telephony v1 0 Lab 2 1 3 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _tT lia Lab 2 1 4 Resetting a 7900 Series Cisco IP Phone to Factory Defaults Objective e Erase the current configuration from an IP phone Equipment Requirements e Cisco IP Phone 79xx series e Inline power capable switch or non inline power switch with power injectors In this lab the ACME com Company has decided to deploy CallManager Express CME in the enterprise First the IP phones must be reset They were used in a test lab by the network support staff and currently have various configurations This process should be used when configuring any IP phone that could have been previously configured Step 1 Provide power to the switch a Cable the Cisco IP phone to an inline power switch using a straight through cable OR cable the phone with a straight through cable to a power module that connects to a non inline power switch b Power on the switch c Which method of providing power to the IP pho
95. he pod number to retrieve the parked call Note that the number dialed is the same number that was programmed into the virtual ephone dn earlier in this lab n The second IP phone and the analog phone are now connected and can communicate and the first IP phone has been disconnected o Did the call connect If not troubleshoot as necessary p Disconnect the call The Park feature can also allow the original IP phone that places the call in Park to pick up the call From the analog phone dial one of the IP phones and answer the call q Use the more softkey button to find and press the Park softkey button r From the IP phone that parked the call use the more softkey button to find and press the PickUp softkey button When a dial tone is heard press to retrieve the call s Did the call connect If not troubleshoot as necessary 96 165 IP Telephony v1 0 Lab 5 1 5 Copyright 2005 Cisco Systems Inc Answers to 5 1 5 Lab 1b May 24 15 10 36 824 LINK 3 UPDOWN Interface ephone_dsp DN 11 1 changed state to up 1e 18 2 hours 65 535 seconds 1i The analog phone beeps three times and the IP phone rings again 1j The phone connection disconnects 10 Yes 1s Yes 97 165 IP Telephony v1 0 Lab 5 1 5 Copyright 2005 Cisco Systems Inc Cisco Systems Lab 5 1 6 Customize the IP Phone Display Objective Customize the IP Phone Display Equipment Requirements Cisco CallManager Express CME
96. he second button on the IP phone sr The phone now has the message that was chosen displayed directly beside the second phone button on the right 3s The other phone rings 4f Even though both phones resets it does not occur simultaneously One phone resets and then the other one resets 4h Last name first 4k A message appears at the bottom of the phone with the words typed in the System Message textbox Al Answers will vary but one thought is that a system administrator might send a message about planned system maintenance or changes using this method 81 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 2 Configure GUI for Customer Administrator Objective e Configure and use the GUI interface for the customer administrator Equipment Requirements e Cisco CallManager Express CME capable router e Inline power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed e Two Cisco IP phones e TFTP server application This lab relies on labs 2 1 1 2 1 2 3 1 1 and 5 1 1 being successfully completed and loaded In this lab ACME com wants an administrative assistant to have the ability to perform a subset of the tasks that the system administrator can perform in the GUI web interface Configure the customer administrator in CallManager Express to enable this e Create the customer administrator credentials
97. hone will attempt to transfer a configuration file that it needs called Xm Default cnf xml This file is automatically generated by the CME router through the use of the ip source address command and is placed in router memory The XmlDefault cnf xml file contains the IP address that the phones used to register for service The phones use the SCCP Skinny Client Control Protocol to do this SCCP is commonly referred to as simply Skinny or the Skinny protocol Enter the ip source address command to define the address and port number where the Cisco CallManager Express router is listening for registrations Skinny messages This address should correspond to a valid CME router IP address Note the X in the command is the pod number CMERouterX config telephony ip source address 10 X5 0 1 port 2000 42 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc j Use the create cnf files command to build XML configuration files that will be used by the phones during the boot process CMERouterX config telephony create cnf files k What message s did the router display when the create cnf files command was entered I The keepalive command sets the time interval in seconds between messages that are sent from the phone to the CME router The default is 30 seconds which is normally adequate If the default is set to too large a value it is possible that notification will be delayed when a system goes down m
98. hones through the GUI Web interface Configure two users as listed below and test the levels of access e Configure a user named EFriend and a password of cisco for the IP phone with a sequence number of 1 from the GUI 86 165 IP Telephony v1 0 Lab 5 1 3 Copyright 2005 Cisco Systems Inc Configure a user named KHampton and a password of cisco for the IP phone with a sequence number of 2 from the CLI Open the GUI and log in as one of the user accounts created Step 1 Configure a Phone using the GUI for the Phone User a Use the show running config begin ephone command to view part of the current configuration CMERouterX show running config begin ephone Open the Web browser on the student PC and enter the URL of http 10 X0 0 1 ccme html where X is the pod number Use ACMEadmin for the username and cisco for the password From the main menu point to Configure and select the Phones option Locate the Phone Sequence Number column Select the link for the IP phone with a sequence number of 1 by clicking on the MAC address located in the first column Phone Physical ID of that same row Note Pop up blocking may need to be disabled for this site In the window that displays as a result of clicking on the MAC address what is the default value for Call Blocking Exempt Non Exempt Scroll to the Login Account section In the Login Username textbox add a username of EFriend and a password of cisco Note that th
99. if the Telephony Service is Running a b C If necessary put the basic configuration from 3 1 1 on the router and switch Ensure that NO phones are connected to the switch at this time Access the Cisco CallManager Express router and use the show running config begin tele command to verify that the telephony service has not been configured The begin tele parameter will search the running configuration for the first instance of the letter combination of tele which is really meant to be telephony service If no telephony service is configured nothing will be displayed and the CMERouterX prompt will be seen again If a configuration exists use the no telephony service command to erase any existing configuration CMERouterX show running config begin tele CMERouterX config no telephony service Step 2 Configure DHCP for the IP Phones a Enter ip dhcp exclude address 10 X5 0 1 10 X5 0 10 where X is the pod number to disallow certain addresses from a DHCP pool that is about to be created in the next step CMERouterX config ip dhcp excluded address 10 X5 0 1 10 X5 0 10 Enter the command ip dhcp pool CMEVoiceX where X is the pod number to name the DHCP pool and begin configuration of the parameters that will be served to remote devices CMERouterX config ip dhcp pool CMEVoiceX Use the network 10 X5 0 0 255 255 255 0 command to set up the range of addresses that will be used CMERouterX dhcp config
100. indicates a single line ephone directory number and the parameter dual line 4u The MAC address depends on the IP phone 5d ephone 1 1 Already done SkinnyCompleteRegistration Instructor notes The firmware files that are needed for each model of IP phone can be found by performing a search for Cisco CallManager Express using any of the search engines At the time of this writing the URL is www cisco com univercd cc td doc product voice its cme32 cme322sp htm 46 165 IP Telephony v1 0 Lab 3 1 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 3 1 3 CME Partially Automated Phone Setup Objective e Configure an IP phone using the partially automated process Equipment Requirements e Cisco CallManager Express CME capable router with tar configuration files already extracted e Inline power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed e Two Cisco IP Phones one of which was configured in Lab 3 1 2 lab In this lab the ACME com Company has decided to use the partially automated setup to configure the Cisco CallManager Express router and phones Use IOS commands to achieve the following goals e Configure the second IP phone through the use of the auto assign command e Attach the second IP phone to the network NOTE This lab relies on lab 3 1 2 being successfully completed Redo lab 3 1 2 if necessary to configure one IP phone before sta
101. installed b In what slot does the show diag command show the T1 card c Perform a show running config command from enable mode d Does the T1 interface appear in the output If so how does it list Note that the first number listed in the output is the slot number This number is important in a later command IMPORTANT If the T1 interface does not appear use the global configuration command card type t1 slot 1 where slot is the number documented previously Note that this command is only needed on the NM HDV2 1T1 E1 module e Look at the router ports and locate a port that is labeled CTRL T1 E1 or CTRLR T1 This is the T1 port The T1 module is integrated into or inserted into the NM HDV card f Connect a cable from the router T1 port to a T1 port on the Adtran see table below for correct Adtran Port number The Adtran can have just one T1 port or an optional card can be installed that provides four more T1s The optional card is labeled Quad T1 PRI The cable that is used to connect the router T1 port to any Adtran T1 port is a special cable Refer to the note at the beginning of the lab for connector pinouts Pod Number Adtran T1 PRI Port Number 1 T1 Network Module Port 2 Quad T1 PRI Port 1 3 Quad T1 PRI Port 2 4 Quad T1 PRI Port 3 5 Quad T1 PRI Port 4 60 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc Step 2 Configure the ISDN Switch Type a b From global c
102. into the phone How is the voice call quality Is the quality of the voice acceptable Coordinating with your partner pod place a second simultaneous call between the pods using a four digit extension This will force two calls on the WAN link The highest number pod partner counts aloud from number one to number 10 After counting remain connected How is the voice quality Is it the same better or worse Verify the codec being used by the call is G 711 by quickly pressing blue i or question mark button depending on the model of phone on the IP phones twice while the calls are connected What does the IP phone display to indicate the codec being used Hang up both calls Step 4 Reconfigure the Codec a From global configuration mode on both pods access the dial peer with the command dial peer voice 6 voip CMERouterX config dial peer voice 6 voip 68 165 IP Telephony v1 0 Lab 4 1 4 Copyright 2005 Cisco Systems Inc b The G729 codec uses an 8kbps data rate Reconfigure the codec to use the G729 codec by entering the command codec g729br8 CMERouterX config dial peer codec g729br8 c Coordinate with the partner pod to place two simultaneous calls across the WAN link by dialing the four digit extensions d How is the voice quality Remain connected e On the IP phone verify the codec is G 729 by quickly pressing the blue i or question mark button twice dependi
103. isco SYSTEMS _ MA eine Command List archive tar xtract source Extracts the contents of a tar to the destination specified destination button 1 1 configure terminal copy source destination OC enable enable password cisco ephone 1 ephonezdn 1 dual line exit hostname name interface fa 070 ip address 10 X0 0 1 Sets the IP address on the FastEthernet 0 0 interface 255 255 255 0 ip dhcp excluded address Sets a range of address to be excluded from the DHCP pool ip dhcp pool CMEX Defines a DHCP pool and enters a DHCP pool mode ip source address 10 X0 0 1 port Sets the interface where Cisco CallManager Express will listen for 2000 skinny messages marcan OO T Sets the maximum ephone dn that can be present addresses and mask to the DHCP clients show running configuration Show the current configuration that is loaded and running in RAM on the router telephony service setup Enters the setup utility type 7960 Assign a model of IP phone to the ephone 165 165 IP Telephony v1 0 Command List Copyright 2005 Cisco Systems Inc
104. k located in the Button column Locate the D3333 Intercom option and click in the checkbox beside the sequence number Click on the Save link at the top of the window Click on the Change button at the bottom of the window Respond to the next two messages by clicking on OK The IP phone should reboot What indication does the first IP phone give that this configuration was made successfully Select the MAC address of the second IP phone Delete any speed dials Select a free phone line button number link Locate the D4444 Intercom option and click in the checkbox beside the sequence number Click on the Save link at the top of the window Click on the Change button Respond to the next two messages by clicking on OK The IP phone should reboot 103 165 IP Telephony v1 0 Lab 5 1 7 Copyright 2005 Cisco Systems Inc Step 2 Test the Intercom Configuration a Once the second IP phone has rebooted and the Intercom option appears beside one of the phone buttons on the second IP phone press the button that corresponds to the word Intercom Speak some words out loud b What indication are there that the Intercom works from the second IP phone Note that if the intercom does not work properly troubleshoot at necessary until it does c Press the Speaker button on either IP phone to disconnect the Intercom d From the first IP phone test the intercom function and ensure it works e Does the first IP phone intercom work proper
105. le for a specific type of IP phone to add the name of the correct firmware file that the phone should load This filename also provides the version number for the phone firmware that is in the file Cisco IP phones update themselves with new phone firmware whenever they are initially started or reloaded When a phone is started or rebooted the phone reads the configuration file to determine the name of the firmware file it should load and then looks for that firmware file on a TFTP server Note A separate load command is needed for each type of phone although the 7940 and 7960 phones have the same firmware and share the 7960 7940 keyword Another keyword used with this command is the name of the firmware file With the load command do not specify the file extension Specify the firmware version and associate it with a model of phone by entering the command load model firmware_filename_without_extension An example of this command when using a 7940 and or 7960 IP phone model is load 7960 7940 P00303020214 Note The tar filename used with the load command is entered without the filename extension such as bin Also the filename is not case sensitive with this command Before using the load command view the model numbers available by typing load CMERouterX config telephony load CMERouterX config telephony load model filename Was the 7960 7940 model number used as part of the command If not why not i The IP p
106. ly If not troubleshoot as necessary f Access the router CLI From the privileged exec mode use the command show running config begin tele command to view the changes CMERouterX show running config begin tele g What settings changed under the ephone dn and ephone sections h Save the router configuration 104 165 IP Telephony v1 0 Lab 5 1 7 Copyright 2005 Cisco Systems Inc Answers to 5 1 7 Lab 1d Student s choice 1h Student s choice 1n The message Intercom appears beside a button on the phone 2b The first IP phone turns on its speaker and the spoken message is heard through the phone 2e Yes 2g There are two new ephone dn sections An example follows ephone dn 3 number D3333 label Intercom name Intercom intercom D4444 ephone dn 4 number D4444 label Intercom name Intercom intercom D3333 There is also a change in the button in the e phone section A sample follows ephone 1 username EFriend password cisco mac address 0013 C43B 4999 type 7940 button Lei 2 53 105 165 IP Telephony v1 0 Lab 5 1 7 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 8 Configuring a Dialable Intercom Objective Configure an intercom that can be accessed from an outside line Equipment Requirements Cisco CallManager Express CME capable router Inline power capable switch or non inline power switch with power injectors Workstation with an Eth
107. mmand interface fastethernet 0 0 X0 where X is the pod number For example if the group was assigned to Pod 1 the command would be as follows interface fastethernet 0 0 10 CMERouterX config interface fastethernet 0 0 X0 I Configure the subinterface for trunking by entering the command encapsulation dot1q X0 where X is the pod number native The native keyword defines this VLAN as the one that is not tagged with VLAN information when a frame from VLAN X0 crosses the trunk between the router and the switch This allows the PC that connects to the IP phone to be on a different subnet than the IP phone and still receive an IP address from a DHCP server If a warning message appears ignore it If this command does not work the proper router is not being used CMERouterX config subif encapsulation dotlq X0 native What is the purpose of the dot1q portion of the command m Configure the data VLAN subinterface with an IP address appropriate for the data VLAN From the subinterface configuration mode enter the IP address for the data VLAN based on the information found in IP Telephony Table 1 Use the command ip address 10 X0 0 1 255 255 255 0 command where X is the pod number CMERouterX config subif ip address 10 X0 0 1 255 255 255 0 If a host was configured on the same data VLAN what would be the host default gateway IP address n Create a subinterface for the voice VLAN by entering the global configuration m
108. mmands m Using the show running config command can you determine whether the voice card is a FXS or FXO card Step 2 Connect Analog Phone a Connect an analog phone to FXS port 0 on the router using a phone cable The FXS ports are labeled with a 0 or a 1 Reference the photo below 52 165 IP Telephony v1 0 Lab 4 1 1 Copyright 2005 Cisco Systems Inc b Access global configuration mode on the router and configure the FXS port for connectivity The first step is to configure a dial peer for POTS connectivity CMERouterX config dial peer voice 1 pots c The destination pattern number command defines the phone number that can be used to reach the analog phone Use Table 2 Router FXS Port 0 column to locate a number that corresponds to the appropriate pod For example Pod 3 would use the command destination pattern 5555088 Note that the destination pattern command can be used in other more flexible scenarios CMERouterX config dial peer destination pattern number d The port X X 0 command associates a dial peer with a specific voice port Another way of looking at this is that when someone dials the number listed in the destination pattern command the call is routed to the voice port referenced in this command The first X is the slot the second X is the voice interface subunit and the 0 is the port number This slot subunit and port numbers are the same numbers researched in previous questions CMERo
109. ne 79xx After register check the IP Phones display You should be able to see the extension number and a name as well 5011 5021 and Fred Barney George MrSpacely Troubleshoot if necessary Note the debug ephone register command can be very useful when troubleshooting register problems Configure the network card on the user s PC to learn the network configuration automatically via DHCP and plug the user PC on the IP Phone s PC port The PC should learn an IP address from the DATA pool at the router and be able to access the network Troubleshoot if necessary Finally connect a regular phone to the port 8 of the PSTN POTS Module on ADTRAN Atlas550 The Atlas550 is configured to use the 555 600 1 8 numbers on the ports 1 8 of 148 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc the PSTN POTS module Connecting a regular phone to the port 8 of the PSTN POTS on Atlas550 makes this phone reachable by the number 555 6008 This regular phone is used to simulate a regular phone located at somewhere else in world Step 5 Testing and Troubleshooting R1 and R2 are CME capable routers R1 is located at the main office and R2 is located at the remote office The phones under R1 will register at R1 and the phones under R2 must register at R2 Playing the role of main site R1 has a PSTN connection as well This connection is achieved through a PRI T1 link and all the calls headed to the PSTN will be forward
110. ne was chosen 29 165 IP Telephony v1 0 Lab 2 1 4 Copyright 2005 Cisco Systems Inc d What is an advantage of using an in line power switch Step 2 Reset the Cisco IP phone a On the IP phone press the following keys to unlock the Network Configuration menu Note No feedback will be given on the screen Press the Settings button on the phone If the phone buttons are unlabelled it is the button that has a checkmark on the button Press the number 3 on the keypad to select the Network Configuration option Using the arrow keys scroll up and down to see the network configuration options How many options are available Either scroll to the number 33 options or press the number 33 on the keypad The Erase Configuration option should now be displayed on the IP phone Note A key to whether or not this works properly is that the symbol of an unlocked lock is beside the words Network Configuration If the symbol is a lock press the following keys Press the button located under the Yes option Press the button located under the Save option What message appears on the IP phone screen Press the button that corresponds to Cancel Press the Save option What message appears on the IP phone screen 30 165 IP Telephony v1 0 Lab 2 1 4 Copyright 2005 Cisco Systems Inc Answers to 2 1 4 lab 1c Depends on the equipment available in the classroom 1d An inline power switch can provi
111. nes The mac address command is used to tell the router the mac address of your IP Phone You can find this information on a stamp under the IP Phone Copy the mac address of your IP Phones and replace the x s on the command line by it Use the format xxxx xxxx Xxxx 4 strings separated by dots Be careful If the mac address is wrong registeration on CME will be denied Use the type command to specify the model of your IP Phone In the example bellow we are using the Cisco IP Phone 7960 Fell free to change it to your IP Phone Model The button command has the function of assign an ephone dn to a button on your IP Phone Different models of IP Phone have different numbers of buttons on its panel In this example we are assigning the ephone dn 1 to a 7960 phone mac address xxxx xxxx xxxx panel s button 1 and ephone dn 2 to the 7940 phone mac address yyyy yyyy yyyy panel s button 1 128 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc R1 R1 R1 R1 config ephone 1 config ephone mac address XXXX XXXX XXXX config ephone type 7960 config ephone button 1 1 P R1 config ephone 2 R1 config ephone mac address yyyy yyyy yyyy R1 config ephone type 7940 R1 config ephone button 1 2 Note If you have more IP Phones just add more ephone and ephone dn block of commands 3 5 Configuring the PSTN POTS interface on the CME Router The PSTN POTS cloud is being simulated by the ADTRAN A
112. nes should be listed If none are listed the phones are not configured correctly Start this lab over and connect the phones properly In the Phone Physical ID MAC Address column click on the first MAC address The MAC address is underlined The phone line buttons list in a separate window in a table Note that popups may have to be enabled in order to see this window How many buttons list on the screen Does this correspond to the correct number of buttons located to the right of the IP phone s LCD Scroll down until the Speed Dial Information section is reached In the Speed Dial 1 textbox type in the four digit extension of the other IP phone Normally the number for the phone that is being accessed is shown as the first button For example if configuring this for the IP phone that currently has the extension of 1001 shown higher in this web configuration window type 1000 the other IP phone extension In the Label textbox type a name or description that will display on the IP phone An example is Alyssa Click on the Change button at the bottom of the screen When prompted if the changes are to be saved click the OK button 79 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc What feedback is received as a result of clicking the OK button In the message that appears on the screen click the OK button to clear the message Look at the IP phone that was being changed What happens as a result
113. network 10 X5 0 0 255 255 255 0 Enter the default router 10 X5 0 1 where X is the pod number to assign a default gateway to the IP phone CMERouterX dhcp config default router 10 X5 0 1 With CallManager Express the IP phones receive their initial configuration information and phone firmware from the TFTP server associated with the CME router The phones usually get the IP address of their TFTP server using the DHCP option 150 command When using CME the TFTP server address obtained by the phone should point to the CME router IP address Enter option 150 ip 10 X5 0 1 to assign the TFTP server address as the CME router The Cisco IP phone downloads the image configuration files from this address the router The configuration files will be located on the voice capable router CMERouterX dhcp config option 150 ip 10 X5 0 1 Step 3 Verify and Configure Firmware a From privileged mode use the show flash command to verify the IP phone firmware files that are present The firmware files for a 7960 and 7940 will start with P003 For example P00303020214 bin Do not continue to Step 4 until the IP phone firmware files are present in flash For a 28x1 router If these files are not there there is a file that the instructor must obtain from the Cisco site that starts with the letters cme basic and has a file extension of tar An example of the filename is cme basic 123 11T tar 40 165 IP Telephony v1
114. ney a VolP environment will be implemented by you The CME Router will be located at the company s main office At the remote office the remote router R2 is not able to run the CME software The IP Phones under R2 must register at main office s CME Router R1 122 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc Equipment Requirements 2 2811 2621XM 2 Cisco IP Phones 1 Regular Phone 1 ADTRAN Atlas550 with a PSTN and PRITI card 2 Cisco Vlan Capable Switches 123 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc 1 1MFT T1 card 1 NM HDV Network Module Appropriated cables and power supplies Notes Step 1 If using switch modules connected to the routers instead external 3550 3560 switches check the IPTX Appendix A Using Switch Modules on the CME Routers document If using a FXO card on RI to connect the PSTN instead a ISDN PRI T1 or a you are planning to use a FXS card to connect regular phones to the routers check the IPTX Appendix B Using a FXO card to reach the PSTN and FXS card to reach regular internal phones document Basic Switch Configuration a Based on the figure connect the cables but do NOT connect the IP Phones yet b Connect to the console port of the Switches and power them on If the switches have a configuration already on them erase it and reload them Note The vlan information is NOT stored on NVRAM on the newer switche
115. nfig startup config Step 12 Configure the switch port as a trunk port a From global configuration mode access switch interface port 1 that connects to the router CMESwitchX config interface fastethernet 0 1 b From interface configuration mode set the switch to use the IEEE 802 1Q trunking protocol Note If this command does not work on the switch the switch only supports the 802 1Q trunking protocol and does not have to be programmed with this command The next step may have to be completed before this step if an older switch is being used CMESwitchxX config if switchport trunk encapsulation dotlq c From interface configuration mode set the switch to trunking mode CMESwitchX config if switchport mode trunk d The native VLAN is the one VLAN that does not have the VLAN information tagged onto the frame as it travels across the trunk From interface configuration mode specify which VLAN is the native VLAN where X is the pod number CMESwitchX config if switchport trunk native vlan X0 14 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Besides trunking what are the other modes for which a switch port can be configured From enable mode verify the port is properly configured as a trunk port by using the show interface interface id switchport command where interface id is the switch port used to connect to the router CMESwitchX show interfaces fastethernet 0 1 s
116. ng on the model of phone while the calls are still connected f Save the configuration by using the command copy running config startup config 69 165 IP Telephony v1 0 Lab 4 1 4 Copyright 2005 Cisco Systems Inc Answers to Lab 4 1 4 1d Hardware dependent but common answers include serial 0 0 or serial 0 1 0 1m No the call did not complete because a dial peer has not been defined 1n Unknown number is the message that displays 3b Voice quality is tolerable There is a delay 3c Yes 3e The quality is worse with the second call 3g TxType G711u is the indication shown on the type of codec being used 4d Voice quality is OK but less quality than the first call with the G711 codec 70 165 IP Telephony v1 0 Lab 4 1 4 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS aici ricer Lab 4 1 5 Configuring Class of Restriction v x Dv NN Vv A 4 n ll Objective e Configure Class of Service on the IP telephony network Equipment Requirements e Two Cisco CallManager Express CME capable routers with a serial and PRI ports e Two inline power capable switch or non inline power switch with power injectors e Adtran e Two IP phones e Two analog phones This lab relies on labs 2 1 1 2 1 2 3 1 1 4 1 1 4 1 3 and 4 1 4 being successfully completed and loaded In this lab ACME com wishes to implement Class of Service to restrict access to where certain IP phones can c
117. ngs are left to the default 107 165 IP Telephony v1 0 Lab 5 1 8 Copyright 2005 Cisco Systems Inc I The sequence number for this phone will be used in a future step What sequence number was selected m Click on the Add button When prompted if the changes are to be saved click on OK A confirmation message appears Click OK When prompted if the next extension is to be added to a new phone click OK When the No new phone to add or no sequence number message appears click OK n The sequence number is what creates the ephone dn directory number From a command prompt look at the router configuration and see how there are two new ephone dn entries Each new entry has a number using the sequence number From the web interface click on the Configuration menu option and select Phones Select one of the IP phone MAC addresses for one that is being used Click on a button number If a checkmark is beside one of the sequence numbers click on the checkbox to remove the checkmark Click in the checkbox beside one of the new sequence numbers o What sequence number was chosen in the previous step p Click on the Save link located at the top of the page Click on the Change button located at the bottom of the page When prompted if the changes are to be saved click on the OK button A confirmation message appears click on OK q Select the other IP phone MAC address that is being used Click on a button number If a checkmark
118. nsole 0 CMERouterX config line password cisco CMERouterX config line login CMERouterX config line logging synchronous 3 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc g Create two VLANs one for the voice VLAN and one for the data VLAN VLAN 1 the management VLAN is already created Note that the X shown in the command is the pod number CMERouterX vlan database CMERouterX vlan vlan XO name Data state active CMERouterX vlan vlan X5 name Voice state active h Go into the configuration mode for the management VLAN by entering global configuration mode and typing the command interface vlan 1 The management VLAN is the VLAN used to remotely manage network devices such as routers and switches CMERouterX config interface vlan 1 i Configure the management VLAN interface with an IP address appropriate for the management VLAN From the interface configuration mode enter the IP address for the management VLAN based on the information found in IP Telephony Table 1 Use the command ip address 10 X 0 1 255 255 255 0 command where X is the pod number CMERouterX config if ip address 10 X 0 1 255 255 255 0 j Go into the configuration mode for the data VLAN by entering global configuration mode and entering the command interface vlan X0 where Xis the pod number For example if the group was assigned to Pod 1 the command would be as follows interface vlan 10
119. nstead a ISDN PRI TI or a you are planning to use a FXS card to connect regular phones to the routers check the IPTX Appendix B Using a FXO card to reach the PSTN and FXS card to reach regular internal phones document Step 1 Basic Switch Configuration Note If you went through the CS1 lab and still have the switch s configuration on it you may skip this step f Based on the figure connect the cables but do NOT connect the IP Phones yet g Connect to the console port of the Switches and power them on If the switches have a configuration already on them erase it and reload them Note The vlan information is NOT stored on NVRAM on the newer switches There is a file stored on the flash memory named vlan dat This file must be erased too Switchl1 delete flash vlan dat Switchl erase startup config Switch1 reload h Two VLANs must be created and configured on the switch and will be used to separate the voice and data packets Create the VLANs on the switches commands to the switch2 are listed after Switchl1 vlan database 139 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Switchl vlan vlan 10 name DATA state active Switchl vlan vlan 15 name VOICE state active Switchl vlan exit i Configure the switch ports where the IP Phones will be connected Despite the fact that the IP Phones do work with access mode ports Cisco recommends that you configure the switch ports conn
120. nt ACMEadmin for the username and cisco for the password How many System Parameters can be changed using the System Administrator account Note that the Customer Administrator and the System Administrator have the same level of access Logout of the CallManager GUI by clicking on the Logout link in the upper right corner Step 4 Download XML Template a b Return to the router CLI Use the show flash command to view the contents of Flash memory Notice that there is a file named xml template saved in Flash Start the TFTP server application The PC that has the TFTP server application should be connected to the switch and be able to ping the router before any transfers occur Is there connectivity between the TFTP server and the router From the router privileged mode prompt issue the command to copy the xml template file in Flash memory from Flash to the TFTP server CMERouterX copy flash xml template tftp The transfer should be successful Troubleshoot as necessary until the file transfers What indication is given that the TFTP transfer was successful Using a text editor such as Notepad open the downloaded file xml template What is the first word found inside the greater than and less than symbols of the xml template file The xml template file can be modified and uploaded to the router to modify what can be seen through the web interface The web customize load filename xml command is used in tele
121. ntercom intercom 1111 ephone dn 11 number 1800 park slot timeout 10 limit 3 ephone 1 username EFriend password cisco mac address 000A B7B1 33F5 speed dial 1 5000 label Alyssa 109 165 IP Telephony v1 0 Lab 5 1 8 Copyright 2005 Cisco Systems Inc type 7960 button l 256 ephone 2 username KHampton password cisco mac address 0013 C43B 4999 type 7940 button 1 9235 110 165 IP Telephony v1 0 Lab 5 1 8 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 9 Configure Paging Groups Objective Set up two paging groups Each IP phone will be in a different paging group and both paging groups will belong to yet another paging group Equipment Requirements Cisco CallManager Express CME capable router Inline power capable switch or non inline power switch with power injectors Workstation with an Ethernet 10 100 NIC installed Two Cisco IP phones One analog phone This lab relies on labs 2 1 1 2 1 2 3 1 1 and 4 1 1 being successfully completed and access to IP Telephony Tables 1 and 2 In this lab the ACME com Company wishes to configure paging groups that will use the speaker feature of the IP phones A paging group for the sales staff and a paging group for the technical support staff are required In addition when an emergency page is needed all phones in the sales paging group and all phones in the tech support group should receive the emergency page
122. ntroller framing esf R1 config controller linecode b8zs R1 config controller pri group timeslots 1 24 Note If you get an error message like no resources available after you issue the pri group timeslots 1 24 command check to see if there is enough memory on the NM HDV module If using the NM HDV2 1T1 E1 module it is necessary issue the card type t1 lt slot gt 1 command before issue the commands above where lt slot gt is the slot in use by the Network Module and T1 E1 card When finished the card type and isdn commands you should be able to see a voice port entry on the show running config command output This entry is important because will be used inside the dial peer Since R2 doesn t have POTS PSTN connection it doesn t need any commands at this point 3 6 Configuring Dial Peers 145 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc RI will receive calls from the POTS system so it is necessary to make it handle these calls In the real world the dial plan used is E 64 but here we have created our own dial plan and configured it on the Atlas550 The Atlas550 is configured to forward calls with 555 5xxx numbering destination to the PRI ports Use the voice translation rule voice translation profile translate called and rule commands to setup a translation In this scenario the inside IP Phones and regular phones have 5xxx numbering The idea is split the 555 5xxx number discard
123. ny eq 2428 permit tcp any any range 2000 2002 permit udp any any eq 1719 permit udp any any eq 5060 ip access list extended AutoQoS VoIP RTCP permit udp any any range 16384 32767 k Do another extended ping and test voice quality by counting to ten I How is the voice quality m What is at least one disadvantage of AutoQoS for VoIP 120 165 IP Telephony v1 0 Lab 7 1 1 Copyright 2005 Cisco Systems Inc Answers to 7 1 1 Lab 1b Yes 1d Student s opinion 1f Student s opinion 2d Student s opinion 2f CEF implements expedited IP look up and forwarding algorithm to deliver maximum Layer 3 switching performance 2h The serial link went down 21 Student s opinion 2m It improves the quality but it is best guess AutoQoS cannot know your company s policies or bandwidth requirements for the type of data that your company these two routers uses 121 165 IP Telephony v1 0 Lab 7 1 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Case Study 1 Registering IP Phones with a remote Call R2 2621 Data Vian 20 Voice Vian 25 Data Vian 10 Voice Vian 15 5XXX 5XXX Manager Objectives e Place calls from IP Phones under R1 to IP Phones under R2 e Place calls from any IP Phone under R1 and under R2 to the regular PSTN POTS Phone e Place calls from the regular PSTN POTS phone to IP Phones Scenario The ACME Inc has a new office at another city In order to save mo
124. ode and entering the command interface fastethernet 0 0 X5 where X is the pod number CMERouterX config subif interface fastethernet 0 0 X5 o Configure the subinterface for trunking by entering the command encapsulation dot1q X5 where Xis the pod number CMERouterX config subif encapsulation dotlq X5 p Configure the voice VLAN subinterface with an IP address appropriate for the voice VLAN Enter the IP address for the voice VLAN based on the information found in IP Telephony Table 1 Use the ip address 10 X5 0 1 255 255 255 0 command where X is the pod number CMERouterX config subif ip address 10 X5 0 1 255 255 255 0 q Bring the Ethernet interface to a useable condition CMERouterX config interface fastethernet 0 0 CMERouterX config if no shutdown 11 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc r Configure the EIGRP routing protocol by using the router eigrp 100 command to start an EIGRP process with an autonomous system number of 100 Then enter the command network 10 0 0 0 which enables and advertises EIGRP updates on all 10 0 0 0 configured interfaces CMERouterX config router eigrp 100 CMERouterX config router network 10 0 0 0 s Connect a straight through cable between the Ethernet port on the router and port 1 on the switch t Verify connectivity by viewing the interfaces on the router CMERouterX show ip interface brief u Is the Ethernet in
125. ommand ephone dn 1 CMERouterX config ephone dn 1 73 165 IP Telephony v1 0 Lab 4 1 5 Copyright 2005 Cisco Systems Inc i In ephone dn mode enter the command cor incoming Typel CMERouterX config ephone dn cor incoming Typel j Type exit to go to global configuration mode Enter dial peer voice 1 pots to enter dial peer configuration mode CMERouterX config dial peer voice 1 pots k Assign an outbound COR list to the dial peer with the command cor incoming Type2 CMERouterX config dial peer cor incoming Type2 I Test the COR settings by attempting to dial a partner pod over the WAN analog connection to the PSTN and the PRI connection to the PSTN Test on all three phones Remember that the highest numbered IP phone should be able to call any destination the router has a dial peer The lowest numbered IP phone should not be able to call the phone connected directly to the Adtran m Does the test work as it should If not perform appropriate troubleshooting n When the test is successful reload the router making sure you do not save the configuration 74 165 IP Telephony v1 0 Lab 4 1 5 Copyright 2005 Cisco Systems Inc Answers to 4 1 5 lab 2c Student s opinion 2m Yes 75 165 IP Telephony v1 0 Lab 4 1 5 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 1 Configure GUI for System Administrator Objective Configure and use the GUI system administrator in
126. ond with 4 Note that even though only two phones are being configured selecting 4 will allow up to four IP phones to be configured at this time This value can be changed from the command prompt if necessary When asked whether dual lines are desired answer y and press Enter Dual line IP phones have one voice port with two channels to handle two independent calls This capability enables call waiting call transfer and conference functions on a phone line button In dual line mode each IP phone and its associated line button can support one or two calls Selection of one of two calls on the same line is made using the Navigation button located below the phone display Select the language that is desired on the phone The default of English may be accepted by simply pressing the Enter key Select the country for call progress tones If in the United States the default may be used by just pressing the Enter key In band call progress tones for example ringback and busy tones and announcements for example The number you have dialed is no longer in service are required to successfully signal voice calls Call progress tones can be generated by the originating terminating or intermediate devices 33 165 IP Telephony v1 0 Lab 3 1 1 Copyright 2005 Cisco Systems Inc Refer to the Table 2 IP Telephony Dial Plan back of lab manual to find the appropriate first extension number Use the first column in the table to locate
127. onfiguration mode use the command isdn switch type primary ni to set the PRI switch type Note that this type must be the same one being used by the provider In this lab the provider is the Adtran unit and it has been configured with the primary ni ISDN switch type CMERouterX config isdn switch type primary ni What other ISDN switch types are available Step 3 Configure the T1 Controller a The network clock participate command allows the ports on a specific module or voice WAN interface card VWIC to use the network clock for timing The alternative is to restrict a device to use its own clocking signals From global configuration mode enter the command network clock participate wic slot_number where slot_number is the physical slot where the T1 port is installed An example is as follows CMERouterX config network clock participate wic 1 Or CMERouterX config network clock participate slot 1 CMERouterX config network clock participate wic slot number From global configuration type controller t1 to determine what slot numbers are available If there is only one T1 card installed only one number lists How many slot numbers are available in the help output From global configuration mode enter the mode to control the T1 port by using the controller t1 slot port_or_subslot port command The slot port_or_subslot port parameters are the same as what was researched earlier An example in the 28
128. onfigure Switch Configure Router with CME Configure Two IP Phones Configure Company Name on Phone Display Configure Label on Phone Display Configure Paging Configure the router s T1 Configure dial plan to call analog phone 156 165 IP Telephony v1 0 SBA Version 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Table 1 IP Telephony Addressing Scheme Hostname of Cisco CME IP Address n Ethern router or em SUE IS Switch Interface 10 10 0 1 24 Data CMERouter1 10 15 0 1 24 Voice Pod 1 10 1 0 1 24 Mgmt CMESwitch1 10 1 0 4 24 Mgmt 10 20 0 1 24 Data CMERouter2 49 95 0 1 24 Voice Pod 2 10 2 0 1 24 Mgmt CMESwitch2 10 2 0 4 24 Mgmt Type 10 30 0 1 24 Data CMERouter3 10 35 0 1 24 Voice Pod 3 10 3 0 1 24 Mgmt CMESwitch3 10 30 0 4 24 Mgmt 10 40 0 1 24 Data CMERouter4 10 45 0 1 24 voice 10 4 0 1 24 Mgmt Pod 4 CMESwitch4 10 40 0 4 24 Mgmt DHCP Pool Exclusion 10 10 0 1 10 10 0 10 10 15 0 1 10 15 0 10 10 20 0 1 10 20 0 10 10 25 0 1 10 25 0 10 10 30 0 1 10 30 0 10 10 35 0 1 10 35 0 10 10 40 0 1 10 40 0 10 10 45 0 1 10 45 0 10 IP Network for DHCP Pool 10 10 0 0 24 10 15 0 0 24 10 20 0 0 24 10 25 0 0 24 10 30 0 0 24 10 35 0 0 24 10 40 0 0 24 10 45 0 0 24 Default Router 10 10 0 1 10 15 0 1 10 1 0 1 10 20 0 1 10 25 0 1 10 2
129. ontrollers serial mod port f Type the interface serial mod port command from global configuration mode to access the serial interface Examples of this command are interface serial 0 0 or interface serial 0 1 0 CMERouterX config interface serial mod port g Ifthe pod has the DCE end of the cable use the command clock rate 115200 to set the clock rate of the lowest serial interface CMERouterX config if clock rate 64000 h Use the encapsulation hdlc command to configure the serial link encapsulation to HDLC CMERouterX config if encapsulation hdlc i Refer to Table 1 for the appropriate IP address to apply to the serial interface CMERouterX config if ip address 10 X 0 X 255 255 255 0 j Use the command no shutdown to enable the serial interface CMERouterX config if no shutdown k Wait for your partner pod to complete the previous steps Verify connectivity by using ping to test the serial connection Ping the address of your partner pod serial interface Enter ping 10 Y 0 X refer to Table 1 for the partner pod IP address From an IP phone connected to the pod attempt to dial a four digit extension numbers of one of the partner pod IP phones m What was the result and why is this result n What message displayed on the IP phone when the call did not complete Step 2 Configure the Dial Peer a From global configuration mode create a new
130. orkstation with Ethernet 0 100 NIC installed TFTP server application Access to Table 1 IP Telephony IP Addressing Scheme and VLAN Assignment document In this lab the ACME com Company has configured the router with a basic configuration but the version of IOS on the router does not support CallManager Express features The version of IOS will need to be updated The router should already be configured Redo Lab 2 1 1 if necessary Note This lab may not be necessary if the IPVoice IOS is already installed Use the show flash command on the router and see if the words IPVOICE appear in the name of the IOS image This is one quick indication that can be used to determine if this lab is necessary 20 165 IP Telephony v1 0 Lab 2 1 2 Copyright 2005 Cisco Systems Inc Step 1 Configure the TFTP server Note If the router has multiple Ethernet interfaces use the lowest numbered interface For example if there are two Ethernet interface 0 and 1 then 0 should be used a e Ensure the computer that has the TFTP server application loaded on it is connected to the Ethernet port of the router Be sure that the computer has an appropriate IP address and default gateway assigned See the IP Telephony Table 1 for IP addressing assignment An example IP address is 10 1 0 5 and default gateway of 10 1 0 1 where the 1 in the second octet is equal to the pod number and the number in the fourth octet is 2 3 or any number between 5 and 254 Ens
131. ower them on If the routers have a configuration already on it erase the router and reload it m Enter privilege exec mode n Configure the hostname passwords interfaces console and telnet access eigrp routing protocol like the figure and make sure that both routers can reach each other Use the ping command to troubleshoot if necessary The R1 and R2 configuration files are listed end of this document Your files should be similar to the listed here 125 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc Step 3 Voice CME Router Configuration 3 1 Preparing the Routers to handle the VLANs Create and configure two sub interfaces on the fastEthernet 0 0 of R1 and two sub interfaces on the fastEthernet 0 0 of R2 They will be used by the VLANs configured on the switch On R1 R1 config int fa0 0 R1 config if no ip address R1 config if no shutdown R1 R1 R1 R1 config int fa0 0 10 config encapsulation dotlq 10 config ip address 10 10 0 1 255 255 255 0 config no shut ae a int fa0 0 15 encapsulation dotlq 15 ip address 10 15 0 1 255 255 255 0 no shut R1 config R1 config R1 config R1 config _ _ _ On R2 R2 config int fa0 0 R2 config if no ip address R2 config if no shutdown R2 R2 R2 R2 config int fa0 0 20 config subif encapsulation dotlq 20 config subif ip address 10 20 0 1 255 255 255 0 config subif no shut PdL R2
132. phone connected directly to the Adtran analog FXS port 555 600x where x is the pod number Based on what has been learned thus far why did the phone calls fail What audio and visual indications were shown on the IP phone when the call was made A previous lab configured a dial peer for the local FXS port This step and the ones that follow configure a dial peer for a phone number on the simulated PBX Adtran This dial peer will use the PRI port on the router to access the cloud the analog FXS port on the Adtran The dial peer voice command creates a specific dial peer for an analog connection CMERouterX config dial peer voice 2 pots Commands in this step tell the router which port to forward the call through for a specific number The destination pattern number command defines the phone number that will be forwarded Different symbols can be used to define the number or range of numbers in the destination 62 165 IP Telephony v1 0 Lab 4 1 3 Copyright 2005 Cisco Systems Inc m pattern For example the command destination pattern 555 4 6 directs the router to send a call starting with 5554XXX or 5556XXX out the specified port The numbers in the brackets mean either a 4 or a 6 The three periods represent any number 0 9 This step uses this command syntax to allow any number starting with 5554 or 5556 to send out the port designated in the next step CMERouterX config dial peer destination pa
133. phony service router configuration mode to specify the new XML file to be used with the web interface This file must be copied up to the router Flash memory before it can be used Customizing the login is beyond the scope of this lab Save the router configuration 84 165 IP Telephony v1 0 Lab 5 1 2 Copyright 2005 Cisco Systems Inc Answers to Lab 5 1 2 2c The following line has been added web admin customer name ACMEcust password cisco 3c 17 in 12 3 11T and 16 in 12 3 8 T3 IOS version Other IOS versions may be different 3g 17 in 12 3 11T and 16 in 12 3 8 T3 IOS version Other IOS versions may be different 4d Yes 4f The following message appears as the transfer occurs and completes successfully I 3311 bytes copied in 0 036 secs 91972 bytes sec 4h Presentation 85 165 IP Telephony v1 0 Lab 5 1 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 5 1 3 Configure GUI for Phone User Objective e Configure and use the GUI for the Phone User Equipment Requirements e Cisco CallManager Express CME capable router e Inline power capable switch or non inline power switch with power injectors e Workstation with an Ethernet 10 100 NIC installed e Two Cisco IP phones This lab relies on labs 2 1 1 2 1 2 3 1 1 5 1 1 and 5 1 2 being successfully completed and loaded In this lab the ACME com Company needs to configure user credentials so that the users can make some settings of their assigned p
134. pwade ROM System Bootstrap Version 12 3 8r T7 RELEASE SOFTWARE fc1 CMERouterl uptime is 11 minutes System returned to ROM by power on System image file is flash c2800nm ipvoice mz 123 11 T3 bin Cisco 2821 revision 53 51 with 249856K 12288K bytes of memory Processor board ID FHK0847F0QH 4 FastEthernet interfaces 2 Gigabit Ethernet interfaces 2 Serial sync async interfaces DRAM configuration is 64 bits wide with parity enabled 239K bytes of non volatile configuration memory 62720K bytes of ATA CompactFlash Read Write Configuration register is 0x2102 f Is the image on the router correct If not troubleshoot as necessary until this image is on the router 22 165 IP Telephony v1 0 Lab 2 1 2 Copyright 2005 Cisco Systems Inc Answers to 2 1 2 lab 1e Student s choice for IP address 2b Yes 2f Yes 23 165 IP Telephony v1 0 Lab 2 1 2 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 2 1 3 Connecting the IP Phone to a Switch Objective e Connect an IP phone to a switch and provide power to it Equipment Requirements e Inline power capable switch or non inline power switch with power injectors e Two Cisco IP phones This lab relies on labs 2 1 1 being successfully completed and loaded In this lab the ACME com Company wishes to implement IP telephony In order to do so the phones must receive power in order to
135. receiving power Step 3 Cabling the IP phone to a non inline power switch a Connect power to the non inline power switch b Inorderto connecta Cisco IP phone to a non inline power switch a power injector is needed Look at the power injector and notice the two RJ 45 jacks on one end of the power injector 26 165 IP Telephony v1 0 Lab 2 1 3 Copyright 2005 Cisco Systems Inc The port on the left labeled 10 100BaseTX to Device is used to connect to the IP phone via a straight through cable The port on the right labeled 10 100BaseTX to Network is used to connect to a non inline power switch such as a 2950 switch via a straight through cable c Connect a straight through cable from the left power injector port labeled 10 100BaseTX To Device to the IP phone port labeled 10 100 SW d Connect a second straight through cable from the right power injector port labeled 10 100BaseTX To Network to any non inline power switch port e At the opposite end of the power injector module there is a cable that goes to the power supply adapter The opposite end of the power supply adapter requires an AC power cord TTL Plug an AC power cord into the AC adapter Plug the other end of the AC power cord into an AC wall outlet f What indication is shown on the phone that power has been applied 27 165 IP Telephony v1 0 Lab 2 1 3 Copyright 2005 Cisco Systems Inc Answers to 2 1 3 Lab 1b At the time this lab was written t
136. rom these files be careful on the Cisco Router 2800 series the interface naming convention is changed Basic R1 configuration file version 12 3 service timestamps debug datetime msec service timestamps log datetime msec no service password encryption I hostname rl I boot start marker boot end marker I enable secret 5 1 E70n H Rezw Yhb4EAJ VblrmHal I no aaa new model I resource policy I no network clock participate slot 1 voice card 1 dspfarm ip subnet zero I ip cef no ip dhcp use vrf connected I no ip domain lookup 133 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc no ip ips deny action ips interface I no ftp server write enable I interface FastEthernet0 0 no ip address shutdown duplex auto speed auto I interface FastEthernet0 1 no ip address shutdown duplex auto speed auto I interface Serial0 2 0 ip address 192 168 0 1 255 255 255 0 clockrate 56000 no shutdown I interface Serial0 2 1 no ip address shutdown clockrate 2000000 I router eigrp 1 network 192 168 0 0 no auto summary I ip classless I ip http server no ip http secure server control plane line con 0 logging synchronous line aux 0 line vty 0 4 password cisco login scheduler allocate 20000 1000 end Basic R2 configuration file version 12 3 service timestamps debug datetime msec service timestamps log datetime msec no service password
137. router and switch b Connect the IP phones Test them by calling from one phone to another c Use the show hardware privileged mode command to verify a FXS interface is installed in a router d How many FXS interfaces are installed based on the command output e Look at the router and notice how the slots where WICs are installed are numbered On a 2800 series router the slots are numbered to the side of the cards On a 1760 or 2600 series router the slots are numbered below the WIC slot f What slot is the FXS card installed into the router g Use the show voice port summary command to see a brief summary of the voice ports installed on a router The Ports column shows the slot that the FXS WIC is installed in the router The Ports column shows the WIC in a s ot subunit port format h How are numbers shown for the FXS WIC in the Ports column of the command output i Use the show voice port slot subunit port command to see detailed information about the FXS card For example if the FXS WIC lists as 0 3 0 and 0 3 1 in the Ports column the command would be show voice port 0 3 0 or show voice port 0 3 1 j What is the Operation State of the voice port k What is the Administrative State of the voice port I Use the show running config begin voice port command to see the section of the configuration that deals with the voice ports Notice that the syntax following voice port is the same as the previous show co
138. router may have a different physical interface number i e FastEthernet 0 or GigabitEthernet 2 0 If unsure about which interface is installed verify the name of the Ethernet ports on the router by using the show running config or show ip interface brief command CMERouterX config interface fastethernet 0 0 1 What types of Ethernet interface s are on the router i Configure the subinterface for trunking by entering the command encapsulation dot1q 1 The 1 is the management VLAN number The command instructs the router to use this subinterface for VLAN 1 If a warning message appears ignore it If this command does not work the proper router is not being used CMERouterX config subif encapsulation dotiq 1 10 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc j Configure the management VLAN subinterface with an IP address appropriate for the management VLAN From the subinterface configuration mode enter the IP address for the management VLAN based on the information found in IP Telephony Table 1 Use the command ip address 10 X 0 1 255 255 255 0 command where X is the pod number CMERouterX config subif ip address 10 X 0 1 255 255 255 0 If a switch was configured with an IP address on the same management VLAN what would be the default gateway IP address configured on the switch k Create a subinterface for the data VLAN by entering the global configuration mode and entering the co
139. rting this lab 47 165 IP Telephony v1 0 Lab 3 1 3 Copyright 2005 Cisco Systems Inc Step 1 Adda Second IP Phone by using the Auto Assign Method a Ensure the second IP phone is not connected to the switch Add a second ephone dn by using the ephone dn 2 dual line command CMERouterX config ephone dn 2 dual line Use the number X001 command to add a DN where X is the pod number CMERouterX config ephone dn number X001 Enter telephony service mode by entering the telephony service command from global configuration mode CMERouterX config telephony service The auto assign command is used to partially automate the IP phone configuration process The auto assign command specifies a range of ephone dn numbers to assign newly discovered IP phones This method is used when there are multiple phones to install and each phone has a unique extension number A phone type can be specified so that all 7940 IP phone models receive an extension in a particular range and all 7960 models receive an extension in a different range of numbers View the models supported by the auto assign command by typing the following command CMERouterX config telephony auto assign 2 to 2 type How many IP phone models are listed For this lab the basic concept of automatic number assignment is being demonstrated so simply enter the command auto assign 2 to 2 from telephony service configuration mode Step 2 Connect an
140. s A client has asked you to setup a telephony network using CallManager Express Ensure that your solution includes each of the following 153 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc 1 Configure the router and switch network using a workable IP addressing scheme for data voice and management networks 2 Install and configure CallManager Express on the router Configure two Cisco IP telephony phones with numbers 904 555 5000 and 904 555 5001 Configure a destination pattern on the routers FXS port to 555 5028 Configure the GUI system administrator interface Configure the CallManager to display the DID number on the IP phones Configure the CallManager to display the company name Acme on the IP phone Oi eh Oy AS Configure the CallManager to display a label for each IP phone number Lab the number 5000 extension Admin and the 5001 extension Security All tasks must be successfully completed Instructor Checklist IP Telephony Configure Switch Configure Router with CME Configure Two IP Phones Configure FXS Port Configure GUI Admin Interface Configure DID on Phone Display Configure Company Name on Phone Display Configure Label on Phone Display 154 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS _t iii Student Name Course Class Date IP Telephony v1 0 St
141. s There is a file stored on the flash memory named vlan dat This file must be erased too Switchl1 delete flash vlan dat Switchl erase startup config Switch1 reload c Two VLANs must be created and configured on the switch and will be used to separate the voice and data packets Create the VLANs on the switches commands to the switch2 are listed after Switch1 vlan database Switchl vlan vlan 10 name DATA state active Switchl vlan vlan 15 name VOICE state active Switchl vlan exit d Configure the switch ports where the IP Phones will be connected Despite the fact that the IP Phones do work with access mode ports Cisco recommends that you configure the switch ports connected to the IP Phones as trunk ports This way it is possible to connect a PC on the IP Phone s PC Port this port is present in most of the Cisco IP Phones In order to accomplish this task it is necessary to tell the Switch which of the created VLANs is the Voice Vlan switchport voice vlan command and to specify the native VLAN on the link between the Switch and the IP Phone Usually the Native VLAN on this link will be the DATA VLAN switchport native vlan command The idea is tag the traffic to the IP Phone IP Phones do support 802 1q and the traffic 124 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc headed to the PC will be be untagged PC s do not support tagged packets Finally configure the port connected
142. s to be completed from the router CLI telephony service configuration mode is used and the system message command is used The number of characters that can be displayed on an IP phone system message is not set because the IP phone normally uses a proportional font rather than a fixed font Normally there is room for approximately 30 characters What change took place on the connected IP phones Logout of the Web interface Access the CME router CLI From global configuration mode enter the ephone directory number configuration mode for the first IP phone CMERouterX config ephone dn 1 Use the description command to set the label on the IP phone header bar CMERouterX config ephone dn description Phonel Enter the ephone directory number configuration mode for the second phone by using the ephone dn 2 command CMERouterX config ephone dn 2 Use the description DIDnumber where DIDnumber is the first E 164 DID number listed for each pod in IP Telephony Table 2 to set the IP phone header bar An example for Pod 1 would be description 5105555000 CMERouterX config ephone dn description DIDnumber Return to the ephone directory number configuration mode for the first IP phone CMERouterX config ephone dn 1 Use the command label my line X000 where X is the pod number to set a label on ephone dn 1 A label displays on the phone next to the line button associated with an ephone dialer number CMERout
143. s to configure the analog connection to the PSTN This lab will allow an outbound call only 55 165 IP Telephony v1 0 Lab 4 1 2 Copyright 2005 Cisco Systems Inc Step 1 Configure the FXO Port a Connect a RJ 11 phone cable from the lowest numbered FXO port on the router to a port on the Adtran Octal FXS card What port on the Adtran was used to connect the FXO router port What slot does the FXO card use on the router Use the show running config begin voice p command to verify the slot number and the format of the slot number Write the format shown in the show running config command output of the FXO port 0 From global configuration mode use the command voice port s ot subunit port to enter the configuration for the FXO port The slot subunit port is the numbers representing the FXO card shown in the show running config command An example of this command is voice port 0 2 0 CMERouterX config voice port slot subunit port Enter the ring number 2 command to set the FXO port to answer after two rings The default number of rings is one ring Normally the default is fine so that incoming calls are answered quickly If other equipment that can be used to answer incoming calls such as a fax machine the ring number value might want to be set to a higher value to give the equipment sufficient time to respond In that case the FXO interface would answer the call if the other equipment did not answer the incoming
144. setup the e phones The mac address command is used to tell the router the mac address of your IP Phone You can find this information on a stamp under the IP Phone Copy the mac address of your IP Phones and replace the x character on the command line by it Use the format XXXX XXXX XXXX 4 strings separated by dots Be careful If the mac address is wrong registeration on CME will be denied Use the type command to specify the model of your IP Phone In the example bellow we are using the Cisco IP Phone 7960 Fell free to change it according to your IP Phone Model The button command has the function of assign an ephone dn to a button on your IP Phone Different models of IP Phone have different numbers of buttons on its panel In this example we are assigning the ephone dn 1 to the 7960 phone mac address xxxx xxxx xxxx panel s button 1 and ephone dn 2 to the 7940 phone mac address yyyy yyyy yyyy panel s button 1 Rl R1 Rl Rl config ephone 1 config ephone mac address xxxx XXXX XXXX config ephone type 7960 config ephone button 1 1 ann Rl R1 RI RI config ephone 2 config ephone mac address yyyy yyyy yyyy config ephone type 7940 config ephone button 1 2 ann On R2 Again R2 needs some similar commands and you can change the phone type and MAC addresses to fit your equipment Note we are changing the numbers R2 s IP Phones have 502x dial plan while R1 s IP Phones have 501x dial pl
145. switch model is being used but a common response will be 5 or 15 Because there is no configuration file located in NVRAM No CMESwitchX where X is the pod number The enable secret command takes precedence over the enable password command The management VLAN is the VLAN that is used to access the switch from a remote device The management VLAN is where an IP address is assigned to the switch The default gateway on a switch allows an administrator to reach remote devices on different networks from VLAN 1 from the switch command prompt 10b The answer depends on the type switch A common answer is 1 000 000 Kbits 10c VLAN1 is administratively down line protocol is down 10d FIFO 12e access and dynamic modes 12g Enabled 12h trunk 12i trunk 12j dot1q 18 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc 12k all of the VLANS 12m If this command can be done it is the port that the student is using to connect to the router port 1 12n VLAN XO where X is the pod number 120 1 4094 all of them 12p VLAN 1 13b Yes 19 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 2 1 2 Installing Cisco CME Software Objective Install Cisco CallManager Express CME software on the router Equipment Requirements Cisco CallManager Express CME capable router Cisco router IOS version that supports CallManager Express W
146. sword Step 9 Configure Layer 3 access to the switch a Setthe IP address of the switch to 10 X 0 4 24 where X is the pod number Note This is done on the internal virtual interface VLAN 1 CMESwitchX config interface vlan 1 CMESwitchX config if ip address 10 X 0 4 255 255 255 0 CMESwitchX config if description Management VLAN b What is the purpose of the management VLAN 13 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc c Set the default gateway for the switch to 10 X 0 1 where X is the pod number CMESwitchX config ip default gateway 10 X 0 1 d What is the purpose of putting a default gateway on a switch Be specific Step 10 Verify and activate the management VLANs settings a Verify the interface settings on VLAN 1 as follows CMESwitchX show interfaces vlan 1 b What is the bandwidth on this interface c What are the VLAN states VLAN is line protocol is d Whatis the queuing strategy being used e Enable the virtual interface using the no shutdown command CMESwitchX config interface vlan 1 CMESwitchX config if no shutdown Step 11 Save the configuration a The basic configuration of the switch has just been completed Backup the running configuration file to NVRAM Note This will ensure that the changes made will not be lost if the system is rebooted or loses power CMESwitchX copy running co
147. tchX config interface fastethernet 0 4 and 6 CMESwitchX config if switchport trunk native vlan X0 The IP phones will not register at this point because Call Manager Express has not been configured on the router yet 16 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc f Save the switch configuration by typing the following command CMESwitchX copy running config startup config Note Save the router and switch configurations to a text file as well These configurations will be required in future labs 17 165 IP Telephony v1 0 Lab 2 1 1b Copyright 2005 Cisco Systems Inc Answers to 2 1 1b lab la 2h The pod number depends on what the instructor assigned The interfaces on the router depends on the router model and physical configuration being used by the student 2j 10 X 0 1 Pod1 is 10 1 0 1 Pod2 is 10 2 0 1 etc 21 DOT1Q is the parameter that specifies the IEEE 802 1Q trunking protocol to be used on the subinterface The 802 1Q trunking protocol is the most commonly used trunking protocol The alternative is ISL Note many switches do not have both trunking protocols 2m 10 X0 0 1 Pod1 is 10 1 0 1 Pod2 is 10 2 0 1 etc 2u Ab Ac 4e 6b 6c 8b 9b 9d Yes or the student needs to troubleshoot The status is supposed to be up and up The number of interfaces depends on the switch model being used The VTY values depends on which
148. tep 3 Review Changes to the Running Configuration a From privilege exec EXEC mode enter the show running config command and view the changes made in the configuration Pay particular attention to the telephony service section Compare this configuration with the configuration saved prior to this lab CMERouterX show running config Write the commands that changed and the commands that were created as a result of the automatic telephony service configuration utility used in this lab Use additional paper if needed Step 4 Connect a PC to the IP phone port a Connect a PC using a straight through cable to the port labeled 10 100 PC on the bottom of the IP phone Configure the PC to receive an IP address from a DHCP server From privileged mode on the router create a DHCP pool for the data VLAN the PC The Xin the network and default router commands represents the pod number CMERouterX config ip dhcp pool DATA CMERouterX dhcp config network 10 X0 0 0 255 255 255 0 CMERouterX dhcp config default router 10 X0 0 1 In the DHCP pool just created reserve the first 10 IP addresses for networking devices The X in the ip dhcp excluded address command represents the pod number CMERouterX config ip dhcp excluded address 10 X0 0 1 10 X0 0 10 Renew the IP address on the PC It may be necessary to use the commands ipconfig release and ipconfig renew if the PC had already gotten an address in th
149. ter in the configuration In the Extension Type drop down menu select Intercom Type Intercom for the name of the Intercom in the Name textbox In the first Label textbox type Intercom In the Intercom Number textbox type D4444 Click on the Add button to add this extension When prompted to save the changes click on the OK button A message appears that the extension was added click OK When prompted to add the new extension to the new phone click on the OK button When the message appears that there is no new phone to add or that there is no free sequence number click OK Add a second new extension using the same method Set the extension number to D4444 with a unique sequence number an extension type of Intercom a name of Intercom a label of Intercom an intercom number of D3333 and all other settings left at default Save these changes What sequence number was chosen for the D444 extension This number will be used in the next part of the configuration Point to the Configure menu option and select the Phones option Click on the MAC address of the first IP phone The MAC address is located in the Phone Physical ID column Go to the Speed Dial Information section and delete any speed dials located there This is done in case the phone has only two buttons Even if the phone has multiple buttons future labs are not affected In the Phone Line Buttons section select an unused button by clicking on the button number lin
150. terface Equipment Requirements Cisco CallManager Express CME capable router Appropriate tar file loaded on the router or available from the instructor or student assistant Inline power capable switch or non inline power switch with power injectors Workstation with an Ethernet 10 100 NIC installed Two Cisco IP phones TFTP Server application This lab relies on labs 2 1 1 2 1 2 and 3 1 1 being successfully completed and loaded In this lab ACME com wishes to use a Web GUI instead of the CLI for adds moves and changes Currently the GUI is not installed or configured Configure and use the GUI to do various administrative tasks 76 165 IP Telephony v1 0 Lab 5 1 1 Copyright 2005 Cisco Systems Inc e Enable the GUI on the CallManager Express router using files located on the TFTP server e Create a username and password e Use the GUI to create an ephone dn and assign it to one of the two IP phones e Use the GUI to add a speed dial to one of the two IP phones e Use the GUI to change the date and time format on the IP phones e Use the GUI to change the system time Step 1 Configure the GUI interface for the System Administrator a The router and switch should be configured with the basic configuration The IP phones should be plugged into the switch and configured with a basic configuration using any of the methods previously demonstrated b From one of the phones dial the other phone Does the call go through properly
151. terface in a functional state If not troubleshoot and resolve the problem Do not proceed until the interface is up and up What is the status of the Status and Protocol states for the main Ethernet interface not the subinterfaces v Save the router configuration Step 3 Erasing the CME Switch Note The configuration output used in the lab is produced from a 2950 switch Any other switch or IOS may produce different output The following steps are to be executed on each model of switch unless specifically instructed otherwise a Connect a console cable to the switch and power on the switch b Erase the switch VLAN database and startup configuration file by using the delete flash vlan dat erase startup config and reload commands Switch delete flash vlan dat Delete filename vlan dat Enter Delete flash vlan dat confirm Enter Switch erase startup config Switch config reload Step 4 Examine the current switch configuration a Examine the running configuration file Switch show running config b How many Ethernet or Fast Ethernet interfaces does the switch have c What is the range of values shown for the VTY lines d Examine the current contents of NVRAM as follows Switch show startup config 6 Non volatile configuration memory is not present Note that on some switches the message does not appear e Ifthe switch gave the error message response why does it appear
152. ters based on the pod number assigned Router config hostname CMERouterX d Set the enable secret password to cisco Do not deviate from this password e Use the command no ip domain lookup to disable name resolution since there is no DNS server in the classroom lab CMERouterX config no ip domain lookup f Note that router commands are IOS and model specific Examples given in this lab are the most common configurations seen However the command man vary slightly For example on a 1760 router the VTY lines are 0 through 15 instead of 0 through 4 Configure all the router VTY lines with parameters similar to the following CMERouterX config line vty 0 4 CMERouterX config line password cisco CMERouterX config line login CMERouterX config line logging synchronous g Configure the console port parameters CMERouterX config line console 0 CMERouterX config line password cisco CMERouterX config line login CMERouterX config line logging synchronous h Create a subinterface for the management VLAN by entering global configuration mode and typing the command interface fastethernet 0 0 1 The management VLAN is the VLAN used to remotely manage network devices such as routers and switches Note Depending on the model and physical configuration of the router the interface could be a FastEthernet port or a Gigabit Ethernet port Also the
153. the first 3 digits and keep the 4 last remaining digits Note The ADTRAN Atlas550 must be configured to forward calls to the PRI ports every time a 5555xxx number is dialed Also make sure you connected the CME Router s PRI port to the right ADTRAN Atlas550 PRI port Adtran Atlas 550 PRI ISDN T1 BRI U ISDN and PSTN Configuration ISDN BRIU Port 4 SPID1 51055540000001 5554000 SPID2 51055540010001 5554001 Port 3 SPID1 51055530000001 5553000 SPID2 51055530010001 5553001 Port 2 SPID1 51055520000001 5552000 SPID2 51055520010001 5552001 Port 1 SPIDI 51055510000001 5551000 SPID2 51055510010001 5551001 R1 config voice translation rule 1 R1 cfg translation rule rule 1 555 1 R1 config voice translation profile DID R1 cfg translation profile translate called 1 R2 doesn t have PRI TI connection to the POTS PSTN There is no need to issue commands on R2 here At this point R1 and R2 are almost ready but we still need to setup the dial peers on them The dial peer will handle both the outgoing and incoming calls Since RI will receive call from the POTS system and from the CME software at R2 it is necessary to make it handle both kinds of calls In order to accomplish this task R1 will 146 165 IP Telephony v1 0 SBA Version 1 Copyright 2005 Cisco Systems Inc need 2 dial peers one pots dial peer type will handle POTS PSTN calls and one
154. the pod being used The second column lists extension numbers From the second column pick the first number in the range listed for the pod being used For example if Pod 1 is being used then the first extension number is 5000 When asked if DID Direct Inward Dialing is used answer y and press Enter DID is a local phone company service that provides a block of phone numbers used to call into a company s PBX system With DID individual phone numbers can be assigned to each person or PC without having to have a physical line into the PBX for each person s connection When asked for the full E 164 number enter the value from IP Telephony Table 2 that is specific for the pod For example if Pod 1 was being used the E 164 DID number would be 5105555000 A fully qualified E 164 number contains a country code issued by the ITU area code sometimes known as a STD code and the local telephone number Since the country has been selected already it is just the area code and the phone number What E 164 number is being used on this router When asked if forwarding to voicemail voice message service is desired enter y and press Enter Enter the extension number for voicemail based on the pod number assigned The extension numbers for voicemail can be seen in the IP Telephone Table 2 What voicemail extension is being used Press the Enter key to accept the default of 18 seconds for Call Forward timeout When asked if any o
155. tlas550 This cloud provides us a PRI T1 connection so it is necessary to specify the switch type The isdn switch type primary ni command specifies primary ni as the switch type according with the cloud s switch type The framing esf and linecode b8zs commands are used to configure the T1 controller according the Atlas550 the cloud The pri group timeslots 1 24 command tells the router which timeslots will be used for data R1 config isdn switch type primary ni R1 config controller T1 1 0 0 R1 config controller framing esf R1 config controller linecode b8zs R1 config controller pri group timeslots 1 24 Note If you get an error message like no resources available after you issue the pri group timeslots 1 24 command check to see if there is enough memory on the NM HDV module If using the NM HDV2 1T1 E1 module it is necessary issue the card type t1 lt slot gt 1 command BEFORE issue the commands above where lt slot gt is the slot in use by the Network Module and T1 E1 card When finished the card type and isdn commands you should be able to see a voice port entry on the show running config command output This entry is important because will be used inside the dial peer 3 6 Configuring Dial Peers R1 will receive calls from the POTS system so it is necessary to make it handle inward calls In the real world the dial plan used is E 64 We have created our own dial plan and configured it on the Atlas550 The Atlas550
156. to cisco in both textboxes Passwords are also case sensitive Click on the Change button and select OK when asked to confirm the change A confirmation window pops up stating the change has been implemented Click on OK Logout of the CallManager GUI by clicking on the Logout link in the upper right corner Step 2 Review Changes to the Configuration a b C Console into the Cisco CallManager Express router and go to privileged mode Use the show running config begin tele command to view the changes to the configuration CMERouterX show running config begin tele What changes to the configuration occurred as a result of adding the Customer Administrator Step 3 Test the New Account a Return to the GUI CME Web page by typing the URL http 10 X0 0 1 ccme html where X is the pod number in a web browser When prompted for a username and password use the newly created Customer Administrator account ACMEcust for the username and cisco for the password How many System Parameters can be changed using the Customer Administrator account Logout of the CallManager GUI by clicking on the Logout link in the upper right corner Open up another browser window and return to the CallManager Express GUI interface by typing http 10 X0 0 1 ccme html in the address line 83 165 IP Telephony v1 0 Lab 5 1 2 Copyright 2005 Cisco Systems Inc When prompted for a username and password use the System Administrator accou
157. to the Router as a trunk port Switch1 config interface range fast0 5 10 Switch1 config if range switchport trunk encapsulation dotlq Switch1 config if range switchport trunk native vian 10 Switch1 config if range switchport mode trunk Switch1 config if range switchport voice vlan 15 Switch1 config if range no shut Switchl Switchl Switchl Switchl config interface fast0 1 config if range switchport trunk encapsulation dotlq config if range switchport mode trunk config if range no shut aR e Configure the switch2 connected to R2 in a similar way Switch2 delete flash vlan dat Switch2 erase startup config Switch2 reload Switch2 vlan database Switch2 vlan vlan 20 name DATA state active Switch2 vlan vlan 25 name VOICE state active Switch2 vlan exit Switch2 Switch2 Switch2 Switch2 Switch2 Switch2 config interface range fast0 5 10 config if range switchport trunk encapsulation dotlq config if range switchport trunk native vlan 20 config if range switchport mode trunk config if range switchport voice vlan 25 config if range no shut RRR AA Switch2 Switch2 Switch2 Switch2 config interface fast0 1 config if range switchport trunk encapsulation dotlq config if range switchport mode trunk config if range no shut ARR am Step 2 Basic CME Router Configuration I In this lab you will be working with two routers Connect to their console port and p
158. ttern 555 4 6 The port X X X 23 command references the serial interface associated with the T1 controller configured earlier on the router Type do show running config at the command line to verify the serial interface number or refer to the earlier question An example of a serial port interface number is as follows port 1 0 0 23 or port 1 0 23 depending on what model of NM HDV2 1T1 E1 is being used CMERouterX config dial peer port X X X 23 The router needs to know which phone number digits to forward for voice calls Use the command forward digits all to forward all the digits the full length of the destination dial pattern to the PSTN the Adtran CMERouterX config dial peer forward digits all Test the configuration by calling the analog phone attached to the Adtran analog FXS port from an IP phone The Adtran FXS port 1 phone number is 555 6001 port 2 is 555 6002 port 3 is 555 6003 etc Was the call successful If not perform appropriate troubleshooting What message appears on the IP phone when a call is successfully made to the analog phone connected directly to the Adtran FXS port Save the router configuration Step 5 Configure the Dial Peer to Call from the analog phone on the Adtran a Test the current configuration by calling the analog phone seven digits connected to the router FXS port from the analog phone attached to the Adtran analog FXS port The call should fail Did the c
159. tworks in the routing protocol On R1 R1 config router eigrp 1 R1 config router network 10 10 0 0 255 255 255 0 R1 config router network 10 15 0 0 255 255 255 0 R1 config router no auto summary aR On R2 R2 config router eigrp 1 R2 config router network 10 20 0 0 255 255 255 0 R2 config router network 10 25 0 0 255 255 255 0 R2 config router no auto summary aR Ra 3 3 Configuring the Telephony Service on the CME Router On this scenario R1 will be running the Cisco CME Software and R2 is a router which is not able to run CME All the IP Phones connected to R2 must register on RI The first step it to enable the CME software on RI Use the telephony service to enable the CME and enter the telephony configure mode Note You can use the telephony service setup command to start a configuration script but it will not be used here On RI Enter the telephony service configuration mode by issuing the telephony service command on the global configuration mode Use the max ephones and max dn to specify the max number of ephones and the numbers of ephones dn respectively 127 165 IP Telephony v1 0 Case Study 1 Copyright 2005 Cisco Systems Inc The ip source address command specifies the address and port used by the CME software Create the phones configuration files on the flash memory by issuing the create cnf files Specify the format of the dial plan to be used on internal IP Phones using the
160. udent Skills Based Assessment SBA Version 2 Topology The ACME com Company is transitioning from a traditional PBX to an IP based PBX using Cisco s CallManager Express After several planning meetings the company has determined it requires two IP phones an analog phone on the Adtran s FXS port paging feature and ability to transfer calls placed from analog the IP phone The company also needs to customize the IP phones display with the company name on the display and a label on the line Tasks A client has asked you to setup a telephony network using CallManager Express Ensure that your solution includes each of the following 9 Configure the router and switch network using a workable IP addressing scheme for data voice and management networks 10 Install and configure CallManager Express on the router 155 165 IP Telephony v1 0 SBA Version 2 Copyright 2005 Cisco Systems Inc 11 Configure two Cisco IP telephony phones 12 Configure the CallManager to display the company name Acme on the IP phone 13 Configure the CallManager to display a label for each IP phone number 14 The customer also wants the paging feature enabled 15 Configure the router s T1 to connect to the Adtran s T1 interface card 16 Using the T1 interfaces each IP Phone can call the first OCTAL port on the Adtran which has the number 555 6001 All tasks must be successfully completed Instructor Checklist IP Telephony C
161. ure that the appropriate router IOS file that supports CallManager Express is placed in the default folder for the TFTP server application Obtain this file from the instructor Open the TFTP server application Console to the router From the router ping the TFTP server Do not proceed unless the ping is successful Troubleshoot as necessary What address is assigned to the TFTP server Step 2 Update and Install Cisco CallManager Express IOS a b From enable mode copy the IOS image from the TFTP server to the router The prompts may vary depending on the model and IOS CMERouterX copy tftp flash Source filename Enter the IOS filename It is best to copy and past the filename into this section Address or name of remote host Enter the address assigned to the TFTP server See step le Destination filename The filename should be the same as what was placed in the source filename and Enter can be pressed When and if prompted to overwrite enter y for yes Address or name of remote host is the IP address of the TFTP server Source filename is the filename of the Voice IOS located on the TFTP server Destination filename is the same name as Source filename Contact the instructor to obtain the correct router IOS that supports IP Telephony An example of the process follows CMERouterl copy tftp flash Address or name of remote host 10 10 0 12 Source filename c2800nm ipvoice mz 123 11 T3 bin Destin
162. using the GUI e Verify changes using the CLI 82 165 IP Telephony v1 0 Lab 5 1 2 Copyright 2005 Cisco Systems Inc Create credentials of ACMEcust with a password of cisco Copy the XML file using a TFTP server Examine the context of the XML file Step 1 Configure a Phone using the GUI interface for the Customer Administrator a b h Ensure the phones can connect to one another If they cannot redo previous labs Use the show running config begin tele command to view part of the current configuration CMERouterX show running config begin tele Open the Web browser on the student PC and enter the URL of http 10 X0 0 1 ccme html where X is the pod number Use ACMEadmin for the username and cisco for the password This allows access to the GUI as the system administrator Point to the Configure menu option and select System Parameters Ensure the Administrator s Login Account option the first menu option on the left is selected From the Admin User Type drop down menu select Customer instead of System In the Admin User Name textbox type in ACMEcust Note that usernames are case sensitive in Call Manager Express The Customer Administrator category allows a person to be given rights to change some of the phone parameters The account by default has the ability to change the same things as the administrator but this account can be customized to remove authority Set the New Password and Confirm Password
163. uter is not being used IMPORTANT Note that the following commands must be done on both port 0 and port 1 An alternative to the interface fastethernet command is interface range fastethernet s ot port adapter port command CMERouterX config interface fastethernet slot port adapter port CMERouterX config if switchport trunk encapsulation dotlq CMERouterX config if switchport trunk native vlan X0 where X is the pod number CMERouterX config if switchport mode trunk CMERouterX config if switchport voice vlan X5 where X is the pod number CMERouterX config if no shutdown What is the purpose of the dot1q parameter used in the previous step Step 5 Verify VLAN Configuration a From privileged mode on the router issue the show ip interface brief command and verify that VLAN1 XO and X5 where X is the pod number have IP addresses and that their status is up and up CMERouterX show ip interface brief Are all three VLAN interfaces up and up and have the proper IP address If not troubleshoot as necessary If the interfaces are not there do not have an IP address or the correct IP address or if their status is not up and up do not proceed until appropriate troubleshooting has been performed 5 165 IP Telephony v1 0 Lab 2 1 1a Copyright 2005 Cisco Systems Inc c From privileged mode verify the port is properly configured as a trunk port by using the sho
164. uterX config dial peer port X X X e Save the router configuration f From the analog phone dial the four digits extension of either IP phones The IP phone should ring Troubleshoot if necessary until the IP phone rings g What number shows on the IP phone when the analog phone rings From the IP phone dial the seven digits for the analog phone This number is the number that showed on the IP phone display in the previous step i Does the analog phone ring If not troubleshoot as necessary 53 165 IP Telephony v1 0 Lab 4 1 1 Copyright 2005 Cisco Systems Inc Answers to Lab 4 1 1 1d The answer is router dependent but the common answer is 2 1f The answer is router dependent 1h The answer is router model dependent 1j Dormant 1k Up 1m No 2g Pod dependent Pod 1 5555028 Pod 2 5555058 Pod 3 5555088 Pod 4 5555128 2i Yes 54 165 IP Telephony v1 0 Lab 4 1 1 Copyright 2005 Cisco Systems Inc Cisco SYSTEMS Lab 4 1 2 Configuring a FXO Port Objective Configure a router FXO port for an analog phone Equipment Requirements Cisco CallManager Express CME capable router with a FXO port Inline power capable switch or non inline power switch with power injectors Adtran Two IP phones Two analog phones This lab relies on labs 2 1 1 2 1 2 3 1 1 and 4 1 1 being successfully completed and loaded In this lab the ACME com Company has configured the IP phones and now wishe
165. voip dial peer type will handle the calls between R1 and R2 RI must to be able to forward receive calls to from the POTS system and forward receive calls to from other IP Phones registered at R1 and registered at R2 or internal regular phones as well if using an FXS card on R1 R2 see IPTX Case Study Appendix B R2 must be able to forward calls from R2 IP Phones to R1 s IP Phones calls from R2 s IP Phones to PSTN regular phones and to handle incoming calls to its IP Phones To accomplish these tasks dial peers will be used The pots dial peer at R1 will be responsible for the PSTN POTS calls Here are the commands R1 config dial peer voice 100 pots R1 config dial peer translation profile incoming DID eres dial peer destination pattern 9 2 9 R1 config dial peer incoming called number R1 config dial peer direct inward dial R1 config dial peer forward digits 7 R1 config dial peer port 1 0 0 23 R1 config dial peer voice 200 voip R1 config dial peer destination pattern 502 R1 config dial peer session target ipv4 192 168 0 2 The translation profile incoming DID command specifies the translation profile to be used by the dial peer and only R1 needs it R2 doesn t have POTS PSTN connection The destination pattern 9 2 9 command specifies the match string If the dialed number matches this string the dial peer will be used This pattern is useful for local calls If you want long
166. w interfaces s ot port adapter port switchport command where interface id is the switch port used to connect to the router CMERouterX show interfaces fastethernet slot port adapter port switchport d What is the status of the switch port shown as switchport in the command output e What is the status of the Administrative Mode f What is the status of the Operational Mode g What is the Operational Trunking Encapsulation that has been configured h What VLANs are trunked by default i The show interfaces trunk command can be used to verify trunk operations CMERouterX show interfaces trunk j Based on the command output what port s have trunking enabled k Based on the command output what VLAN is the native VLAN Note The native VLAN is the VLAN that does not tag a frame from this VLAN as it traverses the trunk with VLAN information It is also the VLAN that continues to cross the link between the router and the switch if the trunk ever fails for any reason I Based on the command output what VLANs are allowed on the trunk m Based on the command output what VLANs are participating in spanning tree and are in the forwarding state n Connect a Cisco IP phone using a straight through cable to the switch port 0 The port on the bottom of the IP phone is labeled 10 100 Note that the IP phone will not work until CallManager Express has been configured ee gun 10 100 SW Port
167. witchport What is the status of the switch port shown as switchport in the command output What is the status of the Administrative Mode What is the status of the Operational Mode What is the Operational Trunking Encapsulation that has been configured What VLANs are trunked by default Some switches have another command that can be used to verify trunking operations show interfaces trunk CMESwitchX show interfaces trunk If the show interfaces trunk command is available what port s have trunking enabled If the show interfaces trunk command is available what VLAN is the native VLAN Note The native VLAN is the VLAN that does not tag a frame from this VLAN as it traverses the trunk with VLAN information It is also the VLAN that continues to cross the link between the router and the switch if the trunk ever fails for any reason If the show interfaces trunk command is available what VLANs are allowed on the trunk based on the output from this command If the show interfaces trunk command is available what VLANs are participating in spanning tree and are in the forwarding state Step 13 Test connectivity across the trunk a From enable mode on the switch ping the router IP address for VLAN1 the management VLAN Refer to IP Telephony Table 1 for this address X in the command below refers to the pod number CMESwitchX ping 10 X 0 1 Was the ping successful from the switch
168. work e Cable the two IP phones to a switch e Provide power to the phones using one or both methods 24 165 IP Telephony v1 0 Lab 2 1 3 Copyright 2005 Cisco Systems Inc Step 1 Understanding the two types of switches a There are two types of switches that can be used with Cisco IP phones 1 an inline power switch and 2 a non inline power switch A switch that can provide power to another device such as an IP phone has the words INLINE POWER stenciled on it as shown below Property of FCCJ a 1323333 MMI AND 003587200 A non inline power switch does not have the words INLINE POWER stenciled on it An example of this type of switch is the 2950 The 2950 cannot provide power to other devices such as the Cisco IP phone b Use the Cisco web site to determine if any model of 29xx switch can provide inline power Record the results Step 2 Cabling the IP phone to an inline power switch Note If an inline power switch is not available skip to Step 3 a Locate the two RJ 45 ports on the back of the IP phone b What are the names of the two RJ 45 ports c Connect a power cord to the switch that is to provide the inline power The switch should power on 25 165 IP Telephony v1 0 Lab 2 1 3 Copyright 2005 Cisco Systems Inc d Connecta straight through Ethernet cable from the 10 100 SW port on the IP phone to any 100 MB port on the inline power switch e What indication is shown that the phone is

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