Cisco Systems Unified Videoconferencing Manager Installation Manual
Contents
1. Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 OL 16908 01 Chapter1 _ Installing Cisco Unified Videoconferencing Manager Step 3 Step 4 How to Perform Post installation Procedures Mi Verify that the Resource Manager login window appears Verify that you can log in to the web interface using the administrator account specified in the installation process Running the Cisco Unified Videoconferencing Manager Service Step 1 Step 2 Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server Cisco Unified Videoconferencing Manager automatically starts when the server is started Procedure Go to Start gt Settings gt Control Panel gt Administrative Tools gt Services and find the list of Cisco Unified Videoconferencing Manager related services Verify that the following services are installed e Cisco Unified Videoconferencing Manager The service that Resource Manager and Network Manager run on This is started automatically e Cisco SipServer The service for the SIP User agent included with Resource Manager for SIP call control This is started automatically You can turn off this service in H 323 only deployments Access the vcs core properties file located by default under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss bin and make the following change vnex vcms core sip serverAddress e Cisco Unified MeetingPlace H 32. C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server default deploy vcs ear nms war WEB INF classes For Cisco Unified Videoconferencing Manager version 5 1 or earlier Place the following under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server all deploy vces ear nms war WEB INF classes e adminconfig folder e config folder I OL 16908 01 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 py Chapter2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data HZ How to Restore Cisco Unified Videoconferencing Manager Data OCS 2007 Connector Files Cisco Unified Videoconferencing Manager version 5 6 or later supports OCS 2007 Back up the following files e ICM_HOME jboss server default deploy vcs ear ocs war jsp oc tab xml e ICM_HOME sipserver conf SIPConfig xml where ICM_HOME is the Cisco Unified Videoconferencing Manager installation directory By default ICM_HOME is C Program Files Cisco Unified Videoconferencing Manager CUVCMRM Backing Up Branding and Sound Files For Cisco Unified Videoconferencing Manager version 5 5 or later Back up all files if any located under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server default deploy branding war image For Cisco Unified Videoconferencing Manager version 5 1 or earlier Back up all files if any located under C Program Files Cisco Unified Video
3. In the Cisco Unified Videoconferencing Desktop Desktop Serial Key window enter the Desktop key number and click Next In the Custom Setup window define which Desktop components to install on this server specify the installation location and then click Next amp Note The default directory for Cisco Unified Videoconferencing Streaming Server installation is C Program Files Darwin Streaming Server For a single server installation install both components In the Cisco Unified Videoconferencing Desktop Network Configuration window configure the Desktop Network Interface and Desktop web server port and click Next In the Configure Servers window configure server settings a Enter the IP address of your gatekeeper in the Gatekeeper IP address field b Enter the server s NIC IP address in the IP address field under Use Cisco Unified Videoconferencing Manager for moderation Alternatively choose Do not enable moderation to work without a meeting control server in a multiple Cisco Unified Videoconferencing 3545 MCU deployment If you use Cisco Unified Videoconferencing Manager as your meeting control server enter the Cisco Unified Videoconferencing Manager IP address in the IP address of Cisco IOS H 323 Gatekeeper field so that Desktop uses the Cisco Unified Videoconferencing Manager internal gatekeeper Ss Note You must use the specific IP addresses not loopback addresses In the Configure Streaming window cho
4. Videoconferencing Desktop Hostname Configuration window specify the hostname of the server that clients should use to connect to the Desktop Ss Note Make sure that you specify the hostname that clients can resolve Step 13 In the Ready to Install the Program window click Install Step 14 Click Finish Step 15 After installation is completed verify that the Desktop server is operational a Access the Desktop Server Administration interface by connecting to the following URL http lt SERVERFQDN PORT gt cuvm admin b Log in using the default user name admin and password admin c Open the Status tab of the Desktop Server Administration interface and verify that all four types of servers are connected S Note The light next to each link indicates whether or not the connection to the target server or registration with the Gatekeeper is successful When the light is red a tooltip containing error details is available Click the red light to view further error information Step 16 Remove the product CD ROM How to Perform Post installation Procedures e Confirming Installation page 1 8 e Running the Cisco Unified Videoconferencing Manager Service page 1 9 e Logging in for the First Time page 1 9 e Obtaining a License page 1 10 e Changing Server Name and Web Port page 1 10 Confirming Installation Procedure Step 1 Wait 2 3 minutes for server initialization Step2 Go to http host URL port number
5. entry in bold lt Connector port 80 address jboss bind address maxThreads 250 strategy ms maxHt tpHeaderSize 8192 emptySessionPath true enableLookups false redirectPort 8443 acceptCount 100 connectionTimeout 20000 disableUploadTimeout true gt Go to the JBOSS_DIR bin vcs config xml file and modify the following entry lt host url gt http server_URL port_number lt host url gt JBOSS_DIR is the default JBOSS home directory path The default path is C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss Uninstalling Cisco Unified Videoconferencing Manager Step 1 Step 2 Procedure Choose Start gt Programs gt Cisco gt Cisco Unified Videoconferencing Manager gt Uninstall Cisco Unified Videoconferencing Manager or Choose Control Panel gt Add Remove Programs gt Cisco Unified Videoconferencing Manager gt Uninstall Program Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 110 E OL 16908 01 CHAPTER Backing up and Restoring Cisco Unified Videoconferencing Manager Data You can back up and restore the Cisco Unified Videoconferencing Manager database and configuration files Only backup and restore of the database and configuration files within the same Cisco Unified Videoconferencing Manager version is supported Do not attempt to backup the database and configuration files from an old Cisco Unified Videoconferencing Manager
6. gt exit Restoring an MSSQL 2005 2000 MSDE Database Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 This section is only relevant if your Cisco Unified Videoconferencing Manager installation is using an external MSSQL database For demonstration purposes we assume the installed Cisco Unified Videoconferencing Manager database name is temp_db and that the database owner is temp_user You can modify the database name and its owner name during the installation process Procedure Use Microsoft SQL Server Enterprise Manager or Microsoft SQL Server Enterprise Manager Management Studio to access temp_db MSDE database does not include a management console by default You need to use an external management console to connect to a MSDE database If you are restoring temp_db to the same database server make sure that temp_db exists If temp_db does not exist create a new database called temp_db If you are restoring temp_db to a new database server delete the temp_db database on that new database server if it exists and create a new database called temp_db Ensure no other applications are using temp_db Right click temp _db and select All Tasks gt Restore Database or Task gt Restore gt Database Select From device on the General tab and use the temp_db bak as the backup file Click Options Select either Force restore over existing database or Overwrite the e
7. or CAMySQImysql 4 0 21 winibin Step2 Run the following DOS command to export the contents of the internal database to a file called mydump mysqldump u root all databases add drop table single transaction gt mydump Step3 Save the mydump file to a safe location Backing Up an MSSOL 2005 2000 MSDE Database This section is only relevant if your Cisco Unified Videoconferencing Manager installation is using an external MSSQL database For demonstration purposes we assume the installed Cisco Unified Videoconferencing Manager database name is temp_db and that the database owner is temp_user You can modify the database name and its owner name during the installation process Procedure Step 1 Use Microsoft SQL Server Enterprise Manager or Microsoft SQL Server Enterprise Manager Management Studio to access temp_db MSDE database does not include a management console by default You need to use an external management console to connect to a MSDE database Step2 Right click temp _db and select All Tasks gt Backup Database or Task gt Backup to create a database backup file Assume the name of the backup file is temp_db bak Step 3 Save temp_db bak to a safe location Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 P22 E OL 16908 01 Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Back up Cisco Unified Videoconferencing Manager D
8. required operating system 2003 1 3b is listed in the All Releases folder under CCM OS v 2K folder The latest Service Release SR at the time of this document s creation was SR5 Updated Service Releases are routinely posted and you should use the latest service release Click 2003 1 3b _SRS or latest available SR number Click the download link to download the software Technical documentation release notes and other file information are available to the right Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 OL 16908 01 Chapter 1 Installing Cisco Unified Videoconferencing Manager LDAP Server Types Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003 Supported Devices Pre installation Cisco Unified Videoconferencing Manager supports the following devices e Cisco IOS H 323 Gatekeeper e Cisco Unified Communications Manager e Microsoft LCS 2005 SP1 e Microsoft OCS 2007 e Broadsoft IPCentrix e Cisco Unified Videoconferencing 3500 MCU versions 4 4 and 5 6 e Cisco Unified Videoconferencing 3500 Gateway versions 5 6 e Cisco Unified Videoconferencing Desktop version 5 6 e Sony endpoints PCS 1 PCS 11 PCS 1600 TL30 TL50 G50 and G70 SNMP Service Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager Port Requirements Table 1 1 shows the required ports for Cisco Unified Videoconferencing Mana
9. 23 Gatekeeper The service that the internal gatekeeper runs on This is started automatically Logging in for the First Time Step 1 Step 2 Step 3 Procedure Access either Resource Manager or Network Manager login windows from the Start menu of the local server Log in to Resource Manager for the first time The User Provisioning window opens Optional Enable directory integration to synchronize user records from a Directory Server For further information see the Configuration Guide for Cisco Unified Videoconferencing Manager at http www cisco com en US products ps7088 products_installation_and_configuration_guides_list html I OL 16908 01 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 py Chapter 1 Installing Cisco Unified Videoconferencing Manager W Uninstalling Cisco Unified Videoconferencing Manager Obtaining a License At the end of the installation process a temporary license is automatically installed This license is valid for 30 days To obtain an Cisco Unified Videoconferencing Manager license perform a procedure described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at http www cisco com en US products ps7088 prod_installation_guides_list html Changing Server Name and Web Port Step 1 Step 2 Procedure After installation go to JBOSS_DIR server default deploy jbossweb tomcat55 sar server xml and modify the following
10. O A CISCO Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 October 2008 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 16908 01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The following information is for FCC compliance of Class A devices This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause har
11. S Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation EtherFast EtherS witch Event Center Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone iQuick Study IronPort the IronPort logo LightStream Linksys MediaTone MeetingPlace MeetingPlace Chime Sound MGX Networkers Networking Academy Network Registrar PCNow PIX PowerPanels ProConnect ScriptShare SenderBase SMARTnet Spectrum Expert StackWise The Fastest Way to Increase Your Internet Quotient TransPath WebEx and the WebEx logo are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0812R Any Internet Protocol IP addresses used in this document are not intended to be actual addresses Any examples command display output and figures included in the document are shown for illustrative purposes only Any use of actual IP addresses in illustrative content is unintentional and coincidental Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 2008 Cisco Systems Inc All rights reserved CONTENTS CHAPTER 1 Installing Cisco Unified Videoconferencing Manager 1 1 Pre
12. ata Mi Back up File Locations for Configuration Files This section describes how to back up the following files by copying them to a safe physical location e Database Connectivity Property File page 2 3 e Configuration Files page 2 3 e LDAP Configuration Files page 2 3 e Network Manager Configuration Files page 2 3 e OCS 2007 Connector Files page 2 4 Database Connectivity Property File For Cisco Unified Videoconferencing Manager version 5 5 or later Place the following files under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server default deploy For Cisco Unified Videoconferencing Manager version 5 1 or earlier Place the following files under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server all deploy e mssql ds xml when working with Microsoft SQL server e mysql ds xml when working with the internal database server Configuration Files Backup the following configuration files from C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss bin ves cdr config xml vsc config xml vcs core properties vnex properties LDAP Configuration Files Place the following files under the C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss bin configFiles directory e All files if any under this directory Network Manager Configuration Files For Cisco Unified Videoconferencing Manager version 5 5 or later Place the following under
13. cing Manager and stop it Restore the database see the Restoring the Internal Database section on page 2 5 Restore the configuration files see the Restoring Configurations section on page 2 5 Restore the Branding and Sound Files see the Restoring Branding and Sound Files section on page 2 8 Restore the License Files see the Restoring the License section on page 2 8 Start the Cisco Unified Videoconferencing Manager service Restoring the Internal Database Step 1 Step 2 Step 3 Procedure Open a DOS window and go to the MySQL bin directory located by default at one of the following locations C Program Files MySQl mysql 4 0 21 win bin or C MySQl mysql 4 0 21 win bin Copy the mydump file to the bin directory where mydump is the name of the database backup file In the DOS window enter the mysql u root command to access the MySQL database command line user interface The command link prompt changes to mysql gt I OL 16908 01 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 Chapter2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data HZ How to Restore Cisco Unified Videoconferencing Manager Data Step 4 Step 5 Run the following command to restore the content that has been dumped into the backup file to the database mysql gt source mydump Run the following command to exit the MySQL command line window mysql
14. conferencing Manager CUVCMRM jboss server all deploy branding war image Backing Up the License Procedure Step 1 Go to Start gt Run and enter regedit to open the Windows registry Step2 For Cisco Unified Videoconferencing Manager version 5 5 or later Back up the license key under HKEY_LCOAL_MACHINE SOFTWARE CISCO gt RESOURCE MANAGER 4 0 Step3 For Cisco Unified Videoconferencing Manager version 5 1 or earlier Back up the license and serial number under HKEY_LCOAL_MACHINE SOFTWARE CISCO gt RESOURCE MANAGER gt license HKEY_LCOAL_MACHINE SOFTWARE CISCO gt RESOURCE MANAGER gt serial How to Restore Cisco Unified Videoconferencing Manager Data e Restoring Configurations page 2 5 e Restoring the Internal Database page 2 5 e Restoring an MSSQL 2005 2000 MSDE Database page 2 6 e Restoring Configuration Files page 2 7 e Restoring Branding and Sound Files page 2 8 e Restoring the License page 2 8 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 P24 E OL 16908 01 Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data Mi Restoring Configurations Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Procedure Stop the Cisco Unified Videoconferencing Manager service e Go to Control Panel gt Administrative Tools gt Services e Locate the service named Cisco Unified Videoconferen
15. er Release 5 6 y E OL 16908 01 CHAPTER 1 Installing Cisco Unified Videoconferencing Manager e Pre installation page 1 1 e How to Install Cisco Unified Videoconferencing Manager page 1 4 e How to Perform Post installation Procedures page 1 8 e Uninstalling Cisco Unified Videoconferencing Manager page 1 10 Pre installation Read this section before installing Cisco Unified Videoconferencing Manager e Minimum System Requirements page 1 1 e Installing the Server Operating System page 1 2 e LDAP Server Types page 1 3 e Supported Devices page 1 3 e SNMP Service page 1 3 e Port Requirements page 1 3 Minimum System Requirements Cisco Unified Videoconferencing Manager must be installed on one of the following Cisco MCS server models e Cisco MCS 7825 Series MCS 7825 H2 MCS 7825 I2 MCS 7825 H3 MCS 7825 13 e Cisco MCS 7835 Series MCS 7835 H2 MCS 7835 12 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 0L 16908 01 EN Chapter 1 Installing Cisco Unified Videoconferencing Manager W Pre installation e Cisco MCS 7845 Series MCS 7845 H2 MCS 7845 12 Installing the Server Operating System Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Cisco Unified Videoconferencing Manager Release 5 6 requires the servers to run the Cisco Media Convergence Server operating system which is a Cisco Systems version of the Windows 2003 version 1 3b This
16. erencing Manager Data Restoring Branding and Sound Files Copy the configuration files listed in the Backing Up Branding and Sound Files section on page 2 4 back to their appropriate directory Restoring the License Procedure Step1 Go to Start gt All Programs gt Cisco Unified Videoconferencing Manager gt Update License Step2 For Cisco Unified Videoconferencing Manager version 5 5 or later Enter the backup license key in the Enter License field Step3 For Cisco Unified Videoconferencing Manager version 5 1 or earlier Enter the backup license key and serial number in the New license key and New serial number fields Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 P28 W OL 16908 01
17. erface of the internal Videoconferencing Manager gatekeeper MCU Ports HTTP 80 TCP In from Web Web UI access MCU XML 3336 TCP In from Resource MCU Call Control XML API MCU Manager XML 3337 TCP In from another MCU or MCU Cascade XML API MCU Desktop SNMP 161 UDP In from Resource Configuration Status MCU Manager and Network Manager Telnet 23 TCP In from Network Log retrieval and advanced MCU Manager commands Gateway Ports HTTP 80 TCP In from Web Web Ul access gateway SNMP 161 UDP In from Resource Configuration Status gateway Manager and Network Manager Telnet 23 TCP In from Network Log retrieval and advanced gateway Manager commands How to Install Cisco Unified Videoconferencing Manager During Cisco Unified Videoconferencing Manager installation Resource Manager and Network Manager components are installed The Desktop component of Cisco Unified Videoconferencing Manager is installed separately e Installing Cisco Unified Videoconferencing Manager page 1 5 e Installing Cisco Unified Videoconferencing Desktop page 1 6 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 OL 16908 01 Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Install Cisco Unified Videoconferencing Manager Mi Installing Cisco Unified Videoconferencing Manager Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 S
18. ger Make sure all required ports are available Table 1 1 Required Ports Protocol Ports Type Direction Purpose Destination Cisco Unified Videoconferencing Manager Server Ports HTTP 80 TCP In from Web Web UI access and Web Service Cisco Unified access Videoconferencing Manager XML 3336 TCP In from Desktop Cisco Unified Videoconferencing Cisco Unified Manager s version of MCU Call Videoconferencing Manager Control XML API Internal 8011 TCP In from Web Web Ul access Disabled by Cisco Unified gatekeeper default Videoconferencing Manager HTTP Database 3306 TCP Local database Tf the internal database is installed Cisco Unified connection connection the application communicates with Videoconferencing Manager the database using port 3306 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 0L 16908 01 EN Chapter 1 Installing Cisco Unified Videoconferencing Manager HZ Howto Install Cisco Unified Videoconferencing Manager Table 1 1 Required Ports continued Protocol Ports Type Direction Purpose Destination SNMP 161 UDP In from Resource Configuration Status Cisco Unified Manager and Network Videoconferencing Manager Manager FTP 21 TCP In from Network Log retrieval Cisco Unified Manager Videoconferencing Manager XML 3271 TCP Local connection Resource Manager connects to the Cisco Unified XML API int
19. installation 1 1 Minimum System Requirements 1 1 Installing the Server Operating System 1 2 LDAP Server Types 1 3 Supported Devices 1 3 SNMP Service 1 3 Port Requirements 1 3 How to Install Cisco Unified Videoconferencing Manager 1 4 Installing Cisco Unified Videoconferencing Manager 1 5 Installing Cisco Unified Videoconferencing Desktop 1 6 How to Perform Post installation Procedures 1 8 Confirming Installation 1 8 Running the Cisco Unified Videoconferencing Manager Service 1 9 Logging in for the First Time 1 9 Obtaining a License 1 10 Changing Server Name and Web Port 1 10 Uninstalling Cisco Unified Videoconferencing Manager 1 10 CHAPTER 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data 2 1 Overview 2 1 How to Back up Cisco Unified Videoconferencing Manager Data 2 2 Backing Up the Internal Database 2 2 Backing Up an MSSQL 2005 2000 MSDE Database 2 2 Back up File Locations for Configuration Files 2 3 Backing Up Branding and Sound Files 2 4 Backing Up the License 2 4 How to Restore Cisco Unified Videoconferencing Manager Data 2 4 Restoring Configurations 2 5 Restoring the Internal Database 2 5 Restoring an MSSOL 2005 2000 MSDE Database 2 6 Restoring Configuration Files 2 7 Restoring Branding and Sound Files 2 8 Restoring the License 2 8 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 0L 16908 01 A E Contents Installation Guide for Cisco Unified Videoconferencing Manag
20. ion window Click Next Enter the database name user login ID and password in the Database Information window Click Next If you choose to connect to an existing database server enter the server name port database name user login ID and password in the Existing Database Server Information window This information is needed to connect to an existing database Verify that the existing database is empty and click Next Enter mail server information in the Outgoing Mail Server Information window To confirm that the e mail server is functioning enter an e mail address If the e mail server is functioning correctly you receive a test e mail amp Note If SMTP server fields are left blank e mail messages are not sent OL 16908 01 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 Chapter 1 Installing Cisco Unified Videoconferencing Manager HZ How to Install Cisco Unified Videoconferencing Manager Step 18 Step 19 Ss Create an administrator account for accessing the application in the Account Login Information window With this account you can access Cisco Unified Videoconferencing Manager Review the installation summary in the Pre installation Summary window and then click Install to proceed with the installation Note Do not interrupt the installation After starting the Cisco Unified Videoconferencing Manager service allow several minutes for server initializati
21. mful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense The following information is for FCC compliance of Class B devices This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment causes interference to radio or television reception which can be determined by turning the equipment off and on users are encouraged to try to correct the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the produc
22. on before logging in to the web user interface Installing Cisco Unified Videoconferencing Desktop Step 1 Step 2 Step 3 During the installation you perform a basic Desktop configuration by defining servers which Desktop uses Follow recommendations in this section to configure Desktop correctly e Ina single Cisco Unified Videoconferencing 3545 MCU deployment use the same gatekeeper as Cisco Unified Videoconferencing 3545 MCU is configured to use If you install Cisco Unified Videoconferencing Manager as a part of your deployment specify the Cisco Unified Videoconferencing Manager internal gatekeeper e Inamultiple Cisco Unified Videoconferencing 3545 MCU deployment you must use Cisco Unified Videoconferencing Manager as your meeting control server In a single Cisco Unified Videoconferencing 3545 MCU deployment you can use either Cisco Unified Videoconferencing 3545 MCU or Cisco Unified Videoconferencing Manager e The default Desktop web server port is 80 If other applications are using port 80 the installer prompts you to specify a different port If you wish to use port 80 in such cases access the Services panel on your computer and disable the IIS Administration HTTP SSL and World Wide Web Publishing services You can do this before installing the Desktop server software or when you receive the ip address port is in use error during installation After disabling these services installation completes normally and Deskt
23. op clients can connect to the Desktop server using port 80 e If you wish to use the HTTPs protocol for security configure the Desktop web server port to 443 after installation is complete e The Desktop serial key is required for the installation and operation of the Desktop and is not included in this package For more information about obtaining the serial key refer to the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at http www cisco com en US products ps7088 prod_installation_guides_list html Procedure Insert the product CD ROM In the CD menu choose Install Cisco Unified Videoconferencing Desktop Server or In the Windows folder on the product CD ROM double click setup exe file to launch the installer In the Choose Setup Language window choose the installation language and click OK Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 o E OL 16908 01 Chapter 1 Installing Cisco Unified Videoconferencing Manager Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 How to Install Cisco Unified Videoconferencing Manager Mi In the Welcome window click Next In the License Agreement window read the agreement choose I accept the terms in the license agreement and then click Next In the Customer Information window enter information for software registration choose the user access option for Desktop and then click Next
24. ose a server to manage streaming a When your deployment includes multiple Desktop servers you must define which one of your Desktop servers is enabled for streaming Choose This Cisco Unified Videoconferencing Desktop will be used to manage streaming services to define the Desktop server that you are currently configuring as the Desktop server that is enabled for streaming Ss Note We recommend that you choose only one Desktop server to be a streaming server If you install the Cisco Unified Videoconferencing Streaming Server on a separate server type the IP address of that server in the Darwin Streaming Server IP address field b When your deployment includes multiple Desktop servers and you do not want to define the Desktop server that you are currently configuring as the Desktop server that is enabled for streaming choose Use an alternative Cisco Unified Videoconferencing Desktop to manage streaming services Type the Fully Qualified Domain Name FQDN of the Desktop server that is enabled for streaming in the Server URL field I OL 16908 01 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 Chapter 1 Installing Cisco Unified Videoconferencing Manager HE Howto Perform Post installation Procedures c Choose Disable streaming for this Cisco Unified Videoconferencing Desktop to disable streaming for the Desktop server that you are currently configuring Step 12 In the Cisco Unified
25. ssword gt temp_user_password lt password gt b Run sp_helpuser temp_user and verify that the LoginName entry is the same as the UserName entry in the returned table and that the DefDBName entry is temp_db Restoring Configuration Files Copy the configuration files listed in the Back up File Locations for Configuration Files section on page 2 3 back to their appropriate directory e Restoring to a Different Server page 2 7 e Restoring OCS 2007 Connector Files page 2 7 Restoring to a Different Server When restoring backup configuration files to a different server verify that the server name in the lt host url gt tag of the vcs config xml file is consistent with the current server name For example lt host url gt http new server name 8080 lt host url gt Restoring 0CS 2007 Connector Files When restoring the following files e ICM_HOME jboss server default deploy vcs ear ocs war jsp oc tab xml e ICM_HOME sipserver conf SIPConfig xml where ICM_HOME is the Cisco Unified Videoconferencing Manager installation directory remove the following file if it exists e ICM_HOME sipserver conf UpdatedSIPConfig xml By default ICM_HOME is C Program Files Cisco Unified Videoconferencing Manager CUVCMRM Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 0L 16908 01 EJ Chapter2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data HZ How to Restore Cisco Unified Videoconf
26. t The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCDE CCENT Cisco Eos Cisco HealthPresence the Cisco logo Cisco Lumin Cisco Nexus Cisco StadiumVision Cisco TelePresence Cisco WebEx DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn and Cisco Store are service marks and Access Registrar Aironet AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IO
27. tep 12 Step 13 Step 14 Step 15 Step 16 Step 17 Procedure Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard Click Next in the Introduction window Read and accept the license agreement in the License Agreement window and then click Next In the Installation Type window leave the default option and click Next In the User Provisioning window choose a user provisioning option There are three available options e No integration with Directory Server e Directory Server e Directory Server with Single Sign On SSO enabled You must enable SSO to work with the Cisco Unified Videoconferencing Manager Resource Manager Outlook Client Click Next Choose the directory in which you want to install the application in the Directory Selection window and then click Next Enter the host name URL and Web server port number used by the application in the Server Information window Make sure that the Web server port is not in use by another application and then click Next In the Database Selection window select a database from the following options e Internal database e MSDE MS SQL If you select MSDE MS SQL choose whether you want to create a new database or connect to an existing database in the Create or Connect window Click Next If you choose to create a new database enter the server name port and administrator login ID and password in the Database Server Administration Informat
28. version and restore these files to a newer version e Overview page 2 1 e How to Back up Cisco Unified Videoconferencing Manager Data page 2 2 e How to Restore Cisco Unified Videoconferencing Manager Data page 2 4 Overview There are many reasons for performing system backups on a regular basis such as e Hardware failure e Software failure e Data corruption e User mistakes e Before any software upgrade To restore Cisco Unified Videoconferencing Manager data stop the Cisco Unified Videoconferencing Manager service before restoring the database configuration files branding and sound files Restart the Cisco Unified Videoconferencing Manager service after restoration is complete Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 oL 16908 01 EN Chapter2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data M Howto Back up Cisco Unified Videoconferencing Manager Data How to Back up Cisco Unified Videoconferencing Manager Data e Backing Up the Internal Database page 2 2 e Backing Up an MSSQL 2005 2000 MSDE Database page 2 2 e Back up File Locations for Configuration Files page 2 3 e Backing Up Branding and Sound Files page 2 4 e Backing Up the License page 2 4 Backing Up the Internal Database Procedure Step 1 Open a DOS window and go to the MySQL bin directory located by default at one of the following locations C Program FileslMySQllmysql 4 0 21 winVbin
29. version of the operating system is shipped automatically to customers purchasing this product for the first time Customers who are upgrading from previous releases of this product that are installed on a Windows 2000 operating system will need to upgrade the server operating system before installing the Cisco Unified Videoconferencing Manager Release 5 6 You can download the Media Convergence Server operating system software from the Cisco com Software Download tool at this location http tools cisco com support downloads go PlatformList x sftType Voice 20Applications 200S 20and 20BIOS 20Updates amp mdfid 280771554 amp treeName Voice and Unified Communications amp mdfLevel Software 20Version Option amp url null amp modelName Cisco Unified Communications Ma nager Version 4 3 amp isPlatform N amp treeMdfld 278875240 amp modifmdfid null amp imname amp hybrid Y amp imst N Alternatively you can find the download location from Cisco com by following these instructions Procedure On Cisco com select Support gt Download Software Select the Voice Software product category Log in with your Cisco com account to obtain the full list of categories on this page Click the To Access Voice Software Downloads link Expand these folders IP Telephony gt Call Control gt Cisco Unified Communications Manager CallManager Click Cisco Unified Communications Manager Version 4 3 Click Voice Applications OS and BIOS Updates The
30. xisting database Click OK Select temp_db and open the Query Analyzer window From the Query Analyzer run sp_helpuser temp_user where temp_user is the name of the database user The database restore procedure has succeeded if the LoginName entry is the same as the UserName entry in the returned table and if the DefDBName entry is temp_db If the LoginName and DefDBName entries are null a Run sp_addlogin temp_user temp_user_password temp_db null SID value from the table returned at 11 where Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 HE OL 16908 01 Chapter2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data Mi temp_user is the name of the database user temp_db is the name of the database temp_user_password is the database user password Its value should be the same as the temp_user password from the old backup database You can create a new password if you wish Update the new password in the mssql ds xml file in clear text as shown below The old password is stored in encrypted format lt connection url gt jdbc microsoft sqlserver IP_address 1433 databasename temp_db SendStringParametersAsUnicode false lt connection url gt lt driver class gt com microsoft jdbc sqlserver SQLServerDriver lt driver class gt lt user name gt temp_user lt user name gt lt pa
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