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Cisco Systems OL-7821-04 User's Manual

1. Note If you change any parameters you must save the new configuration settings Type copy running config startup config and press Enter Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation E Connecting the line ports to the network Step 1 Step 2 Step 3 Step 4 Step 1 Step 2 Step 3 Step 4 p To configure GBE auto negotiation for speed and duplex for the first GBE port subscriber side interface To enter the Global Configuration Mode at the SCE 1000 prompt type configure and press Enter The SCE 1000 config prompt appears To enter the first GBE port interface type interface GigabitEthernet 0 1 and press Enter The SCE 1000 config if prompt appears Type auto negotiate and press Enter The SCE 1000 config if prompt appears To return to Global Configuration Mode type exit and press Enter The SCE 1000 config prompt appears Follow the next procedure to configure auto negotiation for the second GBE port interface To configure speed and duplex for the second GBE port network side interface At the SCE 1000 config prompt to enter the second GBE port interface type interface GigabitEthernet 0 2 and press Enter The SCE 1000 config if prompt appears Type auto negotiate and press Enter The SCE 1000 config if prompt appears To return to Global Configuration Mode ty
2. OL 7821 04 file appropriate to your platform type The file is not a software Verify that you are trying to open the correct package file installation package file tffs0 device is full Delete old and unnecessary files and try the package extraction again Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 8 Troubleshooting E Problem Solving Using a Subsystems Approach Troubleshooting the Management Subsystem Check the following to help isolate a problem in the management subsystem Problems in the management subsystem could be any of the following e Management link is down Mng LINK LED not lit also Status is WARNING e Management link is up Mng LINK LED lit but does not answer ping Telnet connection cannot be established due to link problems Mng LINK LED not lit e Management link is up Mng LINK LED lit but Telnet connection cannot be established e Telnet connection established but terminates automatically 2 Note When the management link is down and or a Telnet connection cannot be established you must open a CLI session on a local terminal connected to the CON port This enables you to solve the problem and then reconnect through the management port Table 8 6 Troubleshooting the Management Subsystem Symptom Diagnostic Action Possible Cause Possible Solution Management link e CLI command RJ 45 connector is not Reconnect the cable to the Mng port down conne
3. To enable password encryption type y and press Enter EXAMPLE Following is an example of changing all passwords Password encryption is not enabled default Enter a User password cisco userin Enter an Admin password cisco mng123 Enter a Root password cisco cistech Enable passwords encryption no Step 4 Configuring Time Settings The time settings menu configures all time and date related parameters in the system The time settings menu includes the following Time zone e Local time Date e SNTP menu You must enter the time setting menu in order to configure SNTP settings You may choose to skip the time settings menu if you wish to accept all default values x Note Unlike all other settings defined in the system configuration setting the time is done immediately and not at the end of the setup process Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 OL 7821 04 Initial System Configuration To configure the time settings complete the following steps Enter the time settings menu Would you like to enter the Time settings menu no y Type y and press Enter The time settings dialog begins Type the time zone abbreviation and press Enter Enter time zone nam UTC CET Type the
4. Cisco com Cisco com is the foundation of a suite of interactive networked services that provides immediate open access to Cisco information and resources at anytime from anywhere in the world This highly integrated Internet application is a powerful easy to use tool for doing business with Cisco Cisco com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity Through Cisco com you can find information about Cisco and our networking solutions services and programs In addition you can resolve technical issues with online technical support download and test software packages and order Cisco learning materials and merchandise Valuable online skill assessment training and certification programs are also available Customers and partners can self register on Cisco com to obtain additional personalized information and services Registered users can order products check on the status of an order access technical support and view benefits specific to their relationships with Cisco To access Cisco com go to the following website http www cisco com Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface Obtaining Technical Assistance E Technical Assistance Center The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covere
5. Note that there is no default If there are no errors go to step 3 Data collection for the system configuration is completed Would you like to view the new configuration before it is applied yes no y If any errors are detected you may choose to view them Press Enter Found errors in the new configuration would you like to view them yes The following errors were found Warning RDR formatter destination 10 1 1 1 is not allowed in the IP access class Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration Step 3 You are asked whether to apply and save the configuration Apply and Save this configuration yes no e To apply and save the configuration type y and press Enter To abort the setup procedure without applying or saving the configuration recommended if there are errors type n and press Enter Setup procedure aborted no configuration changes made If the setup is aborted the dialog is ended Step 4 If there are no errors the system requests confirmation of either a yes or no answer in order to prevent mistakes Type the appropriate answer y or n and press Enter The running configuration would be overwritten by the changes you have just entered are you sure yes no The selected action is carried out by the system Ifthe apply and
6. Repeat this procedure to configure auto negotiation for the other GBE port interfaces as needed Connecting the GBE Line Interface Ports The following sections present the general procedure for cabling the GBE interface ports Refer to Cabling Diagrams on page 6 1 to find the appropriate cabling diagram for the topology of your system for the specific connections required x Note When installing an External Optical Bypass module the SCE 1000 line ports are connected to the module See Cabling the External Optical Bypass Module on page A 4 for complete instructions Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation E Connecting the line ports to the network gt Warning Step 1 Fiber Specifications The following table presents the fiber specifications The SCE 1000 may be ordered with either Multimode or Single Mode transceivers The transceiver type is indicated on the front panel under the ports Note that both transceivers on any individual SCE 1000 are the same either 850nm Multimode OR 1310nm Single Mode Table 6 1 Fiber Specifications SCE Model Transceiver Transmit Power Receive Power Typical Max Distance SCE 1000 2xGBE 850nm Multimode 9 5 to 4 dBm 17to0dBm e 750m for 50um Core MM Diameter MMF e 400m for 62 5um Core Diameter MMF SCE 1000 2xGBE 1310nm FRP laser 9 5 to 3 dBm 20 to 3 dBm 10 k
7. System startup successful all interfaces operating normally Troubleshooting Tools There are three tools that will help you to successfully troubleshoot your SCE 1000 installation CLI Commands for Troubleshooting on page 8 3 e The User Log on page 8 4 e Check the LEDs on page 8 7 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter8 Troubleshooting Troubleshooting Tools E CLI Commands for Troubleshooting Use the following commands to provide information to help you troubleshoot installation of your SCE 1000 platform Refer to Cisco Service Control Engine SCE Software Configuration Guide or the Cisco Service Control Engine SCE CLI Command Reference for more information x Note Remember that if the management interface is not operational you should connect the SCE 1000 platform to a local console so that you can enter CLI commands for troubleshooting Troubleshooting firmware package installation Boot system lt filename gt Specifies and verifies the package file to be installed Error messages or other output identify problems with the package file Following is a sample output from the Boot system command SCE 1000 config boot system ftp vk vk 10 1 1 230 downloads SENum pkg pkg Verifying package file SENum pkg pkg Package file verified OK Troubleshooting the management subsystem e show interface Mng Displays IP address and auto
8. Your production network is severely degraded affecting significant aspects of your business operations No workaround is available Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 1 Overview This chapter provides a general overview of the Cisco Service Control solution It introduces the Cisco Service Control concept and the Service Control capabilities It also briefly describes the hardware capabilities of the Service Control Engine SCE platform as well as the Cisco specific applications that together compose the total Cisco Service Control solution This chapter contains the following sections e The Cisco Service Control Concept 1 1 e Cisco Service Control Capabilities 1 2 The SCE Platform 1 3 e Management and Collection 1 5 Service Configuration Management 1 6 The Cisco Service Control Concept The Cisco Service Control solution is delivered through a combination of purpose built hardware and specific software solutions that address various Service Control challenges faced by service providers The SCE platform is designed to support classification analysis and control of Internet IP traffic Service Control enables service providers to create profitable new revenue streams while capitalizing on their existing infrastructure With the power of Service Control service providers have the ability to analyze charge for and control IP network traffic at multi Gigabit wire line speeds
9. wW g ETA i AA This completes the procedure for installing the SCE 1000 chassis Proceed to the next section Connecting to the Power Supply to continue the installation Power Supply Overview The SCE 1000 is available in two power options e Dual line feed AC power SCE 1000 is shipped with two appropriate AC power supply cords e Dual line feed DC power requires appropriate cables hex or loop connectors see Connecting the DC Power Supply Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance ie Power Supply Overview The dual power supply units supply hot swappable redundant power Redundant power is useful as a failover if a situation occurs where one power supply is down for instance a power supply fails or a new power supply needs to be installed the SCE 1000 can continue to run properly using the other power supply Each power supply has fans that cool the power supply unit These fans also help to cool the internal components of the SCE 1000 as they direct the air flow to the outside through vents in the rear of the power supply unit The faceplates of both power supplies have a handle an on off switch and one captive installation screw An AC input power receptacle is available on the AC input power supply and a DC input terminal block is available on the DC input power supply Note that the power supply units are asymmetrical w
10. xmunPC CLI and SNMP pe Subscriber he f manager ROA F UL N Subscriber info DHCP or Radius SCE platform Router Aggregation device Network Management Cisco provides complete network FCAPS Fault Configuration Accounting Performance Security Management Two interfaces are provided for network management e Command Line Interface CLI The CLI is accessible through the Console port or through a Telnet connection it is used for configuration and security functions e SNMP SNMP provides fault management via SNMP traps as well as performance monitoring functionality Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter1 Overview E Service Configuration Management Subscriber Management In cases where SCE 1000 is used to enforce different policies on different subscribers and tracks usage on an individual subscriber basis the Cisco Service Control Management Suite SCMS Subscriber Manager SM may be used as middleware software for bridging between the OSS and the SCE platforms Subscriber information is stored in the SM database and can then be distributed between multiple platforms according to actual subscriber placement The SM provides subscriber awareness mapping network IDs to subscriber IDs It obtains subscriber information using dedicated integration modules which integrate with AAA devices such as Radius or DHCP servers Subscriber info
11. If the equipment causes interference to radio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the equipment farther away from the television or radio e Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems Inc could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR A
12. The Cisco Service Control solution also gives service providers the tools they need to identify and target high margin content based services and enable their delivery As the downturn in the telecommunications industry has shown IP service providers business models need to be reworked to make them profitable Having spent billions of dollars to build ever larger data links providers have incurred massive debts and rising costs At the same time access and bandwidth have become a commodity where prices continually fall and profits disappear Service providers have realized that they must offer value added services to derive more revenue from the traffic and services running on their networks However capturing real profits from IP services requires more than simply running those services over data links it requires detailed monitoring and precise real time control and awareness of services as they are delivered Cisco provides Service Control solutions that allow the service provider to bridge this gap Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter1 Overview E Cisco Service Control Capabilities Service Control for Broadband Service Providers Service providers of any access technology DSL cable mobile and so on targeting residential and business consumers must find new ways to get maximum leverage from their existing infrastructure while differentiating their offerings with enhanced IP
13. To install a new fan module into a SCE 1000 platform complete the following steps Step 1 Grasp the fan module handle with one hand and place your other hand underneath the fan module for support The handle of the unit should be at the bottom Step 2 Fit the groove in the side of the new fan module into the guide in the chassis Step 3 Gently but firmly slide the module into the chassis until its faceplate is flush with the chassis rear panel Figure 4 17 Inserting the Fan Module gt is is fe Ob va Fae gt Warning When inserting a fan module into the SCE 1000 platform do not use unnecessary force slamming the fan module into the chassis can damage the connectors on the rear of the module Step 4 Seat the fan module in the SCE 1000 platform by tightening the two captive installation screws with a 1 4 inch flat blade screwdriver Note The fan module is not fully seated until you tighten the installation screws on the faceplate This completes the procedures for replacing a fan module in a SCE 1000 platform Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance E Replacing the Battery Replacing the Battery The SCE 1000 has a lithium battery on its main circuit board When the battery loses its charge call Cisco Technical Support to replace the battery A Warning Do not attempt to replace this battery yourself A Warni
14. illustrated below e 19 rack with front and back rack posts in addition to the mounting brackets illustrated below the mounting kit includes two crossrail supports that the unit slides onto Mounting Brackets for 2 post Rack Mounting Brackets for 4 post Rack The SCE 1000 mounts to the two front rack posts with brackets that attach to the front of the SCE 1000 The inside width between the two posts or mounting strips left and right must be at least 17 3 inches 44 cm Note Remember to leave a two inch 5 cm clearance on both sides of the SCE 1000 and at the rear for adequate airflow for the inlet and exhaust vents Because the inlet and exhaust ports vents for cooling air are located at both sides of the chassis respectively multiple SCE 1000s can be stacked in a rack with no vertical clearance Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance Installing the SCE 1000 Platform E Attaching the Brackets to the SCE 1000 Before installing the SCE 1000 in the rack you must first install an appropriate rack mount bracket on each side of the front of the SCE 1000 as illustrated in the following figure See Tools and Parts Required on page 4 2 for a listing of the parts and tools required for installing the rack mount To install the rack mount brackets on the SCE 1000 chassis complete the following steps Step 1 Align the rack mount bracket t
15. it is required that you provide an adequate chassis Ground protective earth connection for the SCE 1000 chassis A Grounding kit is provided with each SCE 1000 Use the Grounding kit to properly ground the SCE 1000 chassis see SCE 1000 Component List on page 2 5 for details A Warning When installing the unit the chassis ground connection must always be made first and disconnected last To connect the grounding cable to the chassis grounding connector on the SCE 1000 complete the following steps Step 1 From the enclosed Grounding kit remove the necessary materials the grounding cable green and yellow colored cable and pairs of hex nuts and spring washers Step 2 On the Rear panel of the SCE 1000 locate the chassis grounding connector refer to the appropriate figure for an AC or DC powered SCE 1000 below Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 4 Installation and Maintenance Power Supply Overview E Step 3 Attach the grounding cable green and yellow colored cable firmly fastening the enclosed hex nuts and spring washers with a 1 hex wrench refer to the appropriate figure for an AC or DC powered SCE 1000 below The other side of the grounding cable must be connected to the site equivalent of the AC earth Figure 4 10 Grounding the Unit AC Figure 4 11 Grounding the Unit DC ue bake LS iaa wm Ors Paes Of l i p o
16. 7 Step 8 Step 9 If you entered a specific IP address enter the wildcard bits to define a range of IP addresses and press Enter See Entry Formats on page 5 12 To define an individual IP address type 0 0 0 0 and press Enter There is no default for this parameter Enter wildcard bits The maximum number of entries in an ACL is 20 If the any option was used no other IP addresses may be added to the list To add more entries type y and press Enter Would you like to add another entry to this list no l y Enter up to 20 entries as described in step 5 and step 6 e When all entries have been added press Enter Would you like to add another entry to this list no When all entries are added to one list you are asked whether you would like to create another ACL You may define up to 99 ACLs To create another ACL type y and press Enter Would you like to configure another list no y Enter up to 20 IP addresses in this new ACL as described in step 5 and step 6 e When all ACLs have been created press Enter Would you like to configure another list no You are now prompted to assign the desired ACLs to restrict IP and Telnet access Restrict IP access to the SCE 1000 by assigning the appropriate ACL Type the number of the ACL to be assigned to IP access and press Enter To accept the default ACL press Enter Enter IP access class 0 Step 10 Restrict Telnet access to the SCE 1000 by assig
17. ACL may be assigned that denies entry Management interface IP address or subnet mask is incorrect Telnet server is disabled Too many Telnet connections up to 5 concurrent sessions are supported Default gateway is incorrect when the host used as client is not in the same network as the SCE Platform Routing tables are incorrectly configured when the host used as client is not in the same network as the SCE Platform and there is more than one gateway on the SCE Platform network Host is not a member of a valid access list Problem Solving Using a Subsystems Approach E See Initial System Configuration on page 5 3 Refer to Access Control Lists in the Cisco Service Control Engine SCE Software Configuration Guide Check reconfigure management port IP address and subnet mask Enable Telnet server service telnetd Close one or more of the open Telnet sessions Check reconfigure default gateway See Initial System Configuration on page 5 3 Refer to IP Configuration in the Cisco Service Control Engine SCE Software Configuration Guide Check reconfigure routing tables See Initial System Configuration on page 5 3 Refer to IP Configuration in the Cisco Service Control Engine SCE Software Configuration Guide Check reconfigure access list See Initial System Configuration on page 5 3 Refer to Access Control Lists in the Cisco Service Control Engin
18. Bypass module is active GBE traffic flows through the bypass module Figure A 3 External Optical Bypass Module 1 2 3a f Sjib l Comtrol No Bypass saat pE er ee At a e a E Tx Ax Tx Rx Installing the Extemal Bypass Module Installation of the External Optical Bypass module requires two main steps which are described in detail in the following sections To install the External Optical Bypass module Step 1 Install the module in the rack Step 2 Cable the module Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Appendix A The External Optical Bypass Module E Installing the External Bypass Module Installing the Module in a Rack The following procedure describes how to install the module in the rack Note that although each module is shipped with its own mounting panel it is not necessary to install each module in a separate mounting panel Up to three modules may be installed in one mounting panel To install the External Optical Bypass module in a 19 rack complete the following steps Step 1 Using the screws attached to the module screw it into an empty position in the mounting panel Step 2 Secure the module panel to the two front posts of the rack above the SCE 1000 platform Leave at least 1 5 cm vertical clearance between the SCE 1000 platform and the module panel to provide space for the cables from the front panel of the module to the rear of the
19. Configuration Parameter Definition time zone name and offset Standard time zone abbreviation and minutes offset from UTC local time and date Current local time and date Use the format 00 00 00 1 January 2002 SNTP Configuration broadcast client status Set the status of the SNTP broadcast client If enabled the SCE will synchronize its local time with updates received from SNTP broadcast servers unicast query interval Interval in seconds between unicast requests for update 64 1024 unicast server IP address IP address of the SNTP unicast server DNS Configuration DNS lookup status Enable or disable IP DNS based hostname translation default domain name Default domain name to be used for completing unqualified host names IP address IP address of domain name server maximum of 3 servers RDR Formatter Destination Configuration IP address IP address of the RDR formatter destination TCP port number TCP port number of the RDR formatter destination Access Control Lists Access Control List number How many ACLs will be necessary What IP addresses will be permitted denied access for each management interface You may want ACLs for the following e Any IP access e Telnet access e SNMP GET access e SNMP SET access list entries maximum 20 per list IP address and whether permitted or denied access IP access ACL ID
20. Connector is not connected to Reconnect the cable to the GBE LINK LED not the platform or to the network port and to network lit show interface GigabitEthernet e Status is 0 counters WARNING Status LED is flashing orange e Output counters not incrementing GBE cable is broken Reconnect replace the cable to the GBE port If GBE counters are incrementing this indicates LED problem Contact customer support Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting Problem Solving Using a Subsystems Approach Check output of show Auto negotiation may be Check auto negotiation interface incorrectly configured Configuring the GBE GigabitEthernet 0 Interface Parameters on page counters command for In 6 3 configuration in the SCE good unicast packet and 1000 and in its peers Out unicast packet These counters should be constantly incrementing e GBE link is up CLI commands Auto negotiation is disabled at Check auto negotiation GBE interface F the SCE 1000 but enabled at Configuring the GBE link LED is TRON Inter EST peer Interface Parameters on page GigabitEthernet Sui continuous green 0 counters 6 3 configuration in the SCE and GBE interface 1000 and in peer Tx LED is Check printout of this flashing command for Out unicast packet This counter should be constantly incrementing e Peer does not rece
21. Enter Primary DNS IP address Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Step 5 Step 6 Initial System Configuration Note that there is no default for this parameter You may configure up to three domain servers Would you like to add another Name Server no To exit the DNS settings dialog press Enter To add another domain server type y and press Enter You are asked to enter the IP address of the next domain name server Enter Secondary DNS IP address When IP addresses for all servers have been entered exit the dialog by pressing Enter Would you like to add another Name Server no EXAMPLE Following is a sample DNS configuration dialog The default domain name is pcube com and the IP address of the Domain Name Server is 10 1 1 230 Would you like to enter the DNS configuration menu no y Enable IP DNS based hostname translation yes Enter default domain name pceube com Enter Primary DNS IP address 10 1 1 230 Would you like to add another Name Server no Step 6 Configuring the RDR Formatter Destination Step 1 Step 2 Step 3 The SCE 1000 passes Raw Data Records RDRs to an external collection system via the RDR Formatter In order for the data to reach the correct location the IP address of the external collection system and its port n
22. OL 7821 04 l Chapter8 Troubleshooting Problem Solving Using a Subsystems Approach E Troubleshooting the Firmware Package Installation Check the following to help isolate a problem in the installation of the firmware package Problems related to the installation of the firmware package could be any of the following e File not found in the expected location e Wrong file type e Device to which the file is to be extracted is full Table 8 5 Troubleshooting the Firmware Package Installation Diagnostic Action Enter the CLI command e configure e Boot system lt filename gt Possible Cause Possible Solution The package file does not exist in Verify package file location and the specified location try again Symptom Returned error is Error File lt file name gt does not exist In the output of the command the package file type is management image instead of system image Package file type mismatch Verify that you are trying to open the correct package file In the output of the command Package file platform mismatch Verify that you have the package the package file platform is not the correct installation file for the SCE 1000 Returned error is Package file lt file name gt does not contain magic header Returned error is Error There are only X free bytes on device lt devic name gt but Y bytes are needed for the extraction where X and Y are stated in bytes
23. configuration may or may not be active available Problem Solving Using a Subsystems Approach Identifying Startup Problems Startup problems are commonly due to the source power or to a poor cable connection When you start up the SCE 1000 platform for the first time you should observe the startup sequence described in the Starting the SCE 1000 Platform on page 7 1 This section contains a more detailed description of the normal startup sequence and describes the steps to take if the system does not perform that sequence as expected LEDs indicate all system states in the startup sequence By checking the state of the LEDs you can determine when and where the system failed in the startup sequence Use the following descriptions to isolate the problem to a subsystem and then proceed to the appropriate sections to try to resolve the problem When you start up the system by turning on the power supply switch the following should occur e You should immediately hear the fans operating Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting Problem Solving Using a Subsystems Approach S e When all LEDs come on to indicate that the system has booted successfully the initial system banner should be displayed on the console screen If it is not displayed see Connecting the Local Console on page 5 1 to verify that the terminal is set correctly and that it is properly connected to the con
24. e Flashing orange indicates that the system is operational but is in a warning state e Red indicates that there is a problem or failure Note that Alarms are hierarchical Failure takes precedence over Warning which takes precedence over operational Bypass e Continuous green indicates that the traffic bypasses the SCE 1000 through an internal electrical bypass module Single SCE 1000 topology The SCE 1000 is either in bypass or sniffing mode Cascaded topology Either the SCE 1000 is forwarding traffic to the other SCE 1000 where it is being processed or is simply in bypass mode so traffic through it is not being processed e Unlit traffic is not being bypassed Single SCE 1000 topology indicates normal operation of the SCE 1000 Cascaded topology indicates normal operation of the active SCE 1000 GBE ports The GBE LEDs indicate the operational status of the SCE 1000 line ports as follows e Link Green indicates that the port link is up Unlit indicates that the port link is down e Rx Flashing Green indicates that there are incoming packets e Tx Flashing Green indicates that there are outgoing packets Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 2 Introduction to the SCE Platform A Back Panel LED Groups Description Mng The Mng port LEDs indicate the operational status of the SCE 1000 out of band LAN based management port as
25. following conventions gt Means reader take note Notes contain helpful suggestions or references to materials not contained in this manual Cautions use the following conventions Caution Means reader be careful You are capable of doing something that might result in equipment damage or loss of data Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface Obtaining Documentation Warnings use the following conventions A Warning Means reader be warned You are capable of doing something that might result in bodily injury Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following Sites Attp www cisco com Attp www china cisco com hAttp www europe cisco com Documentation CD ROM Cisco documentation and additional literature are available in a CD ROM package which ships with your product The Documentation CD ROM is updated monthly and may be more current than printed documentation The CD ROM package is available as a single unit or as an annual subscription Ordering Documentation Cisco documentation is available in the following ways e Registered Cisco Direct Customers can order Cisco Product documentation from the networking Products MarketPlace http www cis
26. in separate shipping containers e Rack mount kit e Two mounting brackets for 19 rack e Six screws Philips 8 32 x 3 8 for attaching the brackets to the SCE 1000 chassis e supporting mounting brackets for 19 rack e Two crossrail supports for 19 rack with front and back posts e Management e Fast Ethernet cable for connecting to the Management cables ports e RS 232 serial cable DB 9 to RJ 45 for connecting to a local terminal e Power cables Two AC power supply cords if ordered with AC input power supply units e Grounding kit e Grounding cable e Two Hex nuts 14 e Two spring washers 14 e Documentation If ordered SCE 1000 hardware and software documentation set and the Cisco Documentation CD ROM package Optional Equipment Four rubber feet for tabletop installation External Optical e External Optical Bypass module Bypass module kit i e 1 19 rack mounting panel e control cable Titles and quantities of documents will vary You must order the type and quantity of documentation sets when you order the hardware Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 2 Introduction to the SCE Platform E Checking the Shipping Container Contents R Note We no longer ship the entire SCE 1000 documentation set automatically with each system You must specifically order the documentation as part of the sales order If you ordered d
27. interfaces immediately If the system does not complete each of the steps in the startup procedure proceed to Chapter 7 Troubleshooting on page 8 1 for troubleshooting recommendations and procedures Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations Final Tests Step 1 Step 2 Step 1 OL 7821 04 Starting the SCE 1000 Platform The procedures for performing the final tests to verify that the SCE 1000 is functioning properly are explained in the following sections Verifying Operational Status on page 7 3 e Viewing the User Log Counters on page 7 3 Verifying Operational Status After all the ports are connected verify that the SCE 1000 is not in a Warning state To verify that the SCE 1000 is not in a warning state complete the following steps On the SCE 1000 Front panel examine that the Status LED is flashing green To display the operation status of the system at the SCE 1000 prompt type show system operation status and press Enter A message displaying the operation status of the system appears If the system is operating in order the following message appears System Operation status is Operational EXAMPLE The following example displays a sample output where the LEDs appear red orange SCE 1000 show system operation status System Operation status is Operational Viewing the User Log Counters View the user log for er
28. minutes 37 seconds SCE 1000 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations a Managing SCE 1000 Configurations Another useful show command is the show system uptime command This command displays information similar to the last line above which indicates how long the system has been running since the last reboot To show the system uptime for the SCE 1000 software and hardware complete the following steps At the SCE 1000 prompt type show system uptime The system shows how long the system has been running since the last reboot SCE 1000 show system uptime SCE 1000 uptime is 21 minutes 37 seconds SCE 1000 Saving the Configuration Settings Step 1 Step 2 Step 3 When you make changes to the current running configuration and you want those changes to continue to be valid when the system restarts you must save the changes before leaving the management session that is you must save the running configuration to the startup configuration file The SCE 1000 platform provides multiple interfaces for the purpose of configuration and management All interfaces supply an API to the same database of the SCE 1000 platform and any configuration made through one interface is reflected through all interfaces Furthermore when saving the running configuration to the startup configuration from any management interface all configuration settings are s
29. negotiation information for the management interfaces Following is a sample output from the show interface Mng command ip address 10 1 6 145 subnet mask 255 255 0 0 Configured speed auto configured duplex auto AutoNegotiation is On link is Up actual speed 100 actual duplex half show ip default gateway Displays the IP address of the configured default gateway Following is a sample output from the show ip default gateway command Default gateway 10 1 1 1 show ip route Displays the entire routing table and the destination of last resort default gateway Following is a sample output from the show ip route command gateway of last resort is TOI TEL e show access lists Shows all access lists or a specific access list Following is a sample output from the show access lists command Standard IP access list 1 Permit 10 1 1 0 wildcard bits 0 0 0 255 deny any show telnet Displays the status of the telnet server daemon status or any active Telnet sessions sessions Following is a sample output from the show telnet command show telnet sessions There is 1 active telnet session Index Source 0 10 1 1 201 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting a Troubleshooting Tools show telnet status Telnet deamon is enabled e show line vty timeout Shows the timeout configured for Telnet sessions Following is a samp
30. on page 4 3 Do not place the SCE 1000 on the floor during installation Dust that accumulates on the floor is drawn into the interior of the SCE 1000 by the cooling fans Excessive dust inside the SCE 1000 can cause over temperature conditions and component failures e Allow at least 5 inches 12 7 cm of clearance at the front and rear of the SCE 1000 for installing and rudimentary maintenance for accessing network cables or equipment Ensure that the SCE 1000 will receive adequate ventilation Do not install the SCE 1000 in an enclosed cabinet where ventilation is inadequate e Provide an adequate chassis Ground earth connection for the SCE 1000 see Attaching a Chassis Ground Connection on page 4 10 for instructions Installing the SCE 1000 on a Workbench or Tabletop Step 1 You can install the SCE 1000 platform on any flat surface as long as the surface is large enough for the SCE 1000 see the table in SCE 1000 Dimensions and allows for adequate airflow ventilation around the sides of the SCE 1000 as described in the nstallation Precautions on page 4 5 When installing the SCE 1000 on a workbench or tabletop or in a rack ensure that the surface is clean and in a safe location Figure 4 3 Installing the System on a Flat Surface To install a SCE 1000 platform on a workbench or tabletop complete the following steps Remove any debris and dust from the tabletop or workbench as well as the surrounding area Also
31. previous startup configuration complete the following steps At the SCE 1000 prompt type more tffs0 system prevconf config txt to view the configuration file The system displays the configuration information stored in the file Read the configuration information to make sure it is the configuration you want to restore Note that you cannot undo the configuration restore command Type copy tffs0 system prevconf config txl tffs0 system config txt The system sets the startup configuration to the configuration from config tx1 EXAMPLE The following example displays a saved configuration file and then restores the file to overwrite the current configuration SCE 1000 more tffs0 system prevconf config tx1 This is a general configuration file running config Created on 19 36 07 UTC THU February 14 2002 cli type 1 version 1 interface LineCard 0 no silent no shutdown interface FastEthernet 0 0 ip address 10 1 5 109 255 255 0 0 interface FastEthernet 0 1 interface FastEthernet 0 2 exit line vty 0 4 exit SCE 1000 copy tffs0 system prevconf config txl tffs0 system config txt SCE 1000 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations Performing Complex Configurations E Performing Complex Configurations After you have installed your SCE 1000 platform hardware checked all external connections turned on the system power al
32. sections e Preparing to Install the SCE 1000 Platform 4 e Installing the SCE 1000 Platform 4 4 e Power Supply Overview 4 11 e Removing and Replacing a Power Supply Unit 4 14 e Fan Module Overview 4 20 e Replacing the Battery 4 22 Preparing to Install the SCE 1000 Platform OL 7821 04 Before installing your SCE 1000 platform you should consider the power and cabling requirements that must be in place at your installation site the equipment you need to install the platform and the environmental conditions your installation site must meet to maintain normal operation This section guides you through the process of preparing for your SCE 1000 platform installation and the installation in a rack The section contains the following topics Tools and Parts Required on page 4 2 e Site Requirement Guidelines on page 4 3 Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 4 Installation and Maintenance ie Preparing to Install the SCE 1000 Platform Figure 4 1 SCE 1000 Measurements IN 1 3 47 In y ATR i a Table 4 1 SCE 1000 Dimensions Dimension Measurement Height 3 47 inches 9 5 cm Width 17 4 inches 4 43 cm Depth 18 inches 4 6 cm Weight 33 lb 15 kg Tools and Parts Required The SCE 1000 chassis is fully assembled at the factory including the application and software packages No assembly is required However you need the following tools and equipment t
33. supplies In most cases when a power supply problem occurs an SNMP trap is sent in SNMP and the appropriate message is posted on the SCE 1000 CLI Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance in Removing and Replacing a Power Supply Unit Power Supply Specifications The following table lists the AC input and DC input power supply specifications for the SCE 1000 platform Table 4 7 SCE 1000 Power Supply Specifications AC input power 200W maximum AC input voltage rating 100 to 240 VAC AC input current rating Rated for 4 5A when Vin 100 VAC or 2A when Vin 200 VAC AC input frequency rating 50 to 60 Hz AC input cable 18 AWG three wire cable with a three lead IEC 320 receptacle on the power supply end and a country dependent plug on the power source end DC input power 200W maximum DC input voltage rating 48 60 VDC nominal 36 to 72 VDC supply tolerance DC input current rating 7A at 48 VDC DC input cable 12 AWG or 2 5 mm copper installation wire with hex or loop connectors DC input circuit breaker One Fast 10A for each power supply unit x Note For AC input power we recommend powering the SCE 1000 platform from a 120 VAC 15A receptacle U S 240 VAC 10A international at the power source Removing and Replacing a Power Supply Unit The procedures for removing and replacing the AC input or DC input power supply are explained i
34. the Network side network element and the NET port on the External Optical Bypass module Verify that the links between the two network elements are active Step 3 Connect the SUB cable of the fiber of the External Optical Bypass module to the SUB GBE port of the SCE 1000 platform Rx lt gt Tx Step 4 Connect the NET cable of the fiber of the External Optical Bypass module to the NET GBE port of the SCE 1000 platform Rx lt gt Tx Step 5 Power up the SCE 1000 platform as explained in Starting the System and Observing Initial Conditions on page 7 2 gt Warning Auto Negotiation should be configured identically for the two SCE 1000 platform GBE interfaces and the GBE interfaces of the switch router on either side of the External Optical Bypass module It is recommended that the two GBE interfaces of the SCE 1000 platform as well as the GBE interfaces of the switch router on either side of the External Optical Bypass module should be configured to Auto Negotiation OFF Verify that the relevant GBE interfaces of the SCE 1000 platform are now in sync as the External Optical Bypass module is now active in bypass and is performing a loop back on these interfaces Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Appendix A The External Optical Bypass Module Si Specifications Step 6 Connect the control cable supplied in the kit from the Bypass 9 pin D Type connector on the rea
35. 00 baud 8 data bits no parity and 1 stop bit 9600 8N1 ASCII terminal attached to console port FE management port is operational GBE line ports operational Network interface cables and devices connected System power turned on System boot complete SYSTEM UP LED is on Correct hardware configuration displayed after system banner appears Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 3 Topology This chapter describes the possible deployment topologies of the SCE 1000 The Cisco SCE solution offers a number of basic topology options that permit the user to tailor the SCE Platform to fit the needs of a particular installation An understanding of the various issues and options is crucial to designing deploying and configuring the topology that best meets the requirements of the individual system This chapter contains the following sections e Issues to Be Considered 3 1 e Functionality 3 3 e Physical Installation 3 3 e Redundancy 3 5 e Failure and Recovery 3 6 e Topology Related Parameters 3 7 Issues to Be Considered There are several issues that must be considered in order to arrive at the optimum configuration of the topology related parameters Functionality Will the system be used solely to monitor traffic flow with report functionality only or will it be used for traffic flow control with enforcement as well as report functionality Physical installation co
36. 00 platform on site To use this publication you should be familiar with telecommunications equipment and installation procedures as well as electronic circuitry and wiring practices You should also have experience as an electronic or electromechanical technician This installation guide explains the initial hardware installation and basic configuration procedures for the SCE 1000 It contains procedures for unpacking and installing the device and performing basic configuration via the setup wizard After completing the installation and basic configuration procedures covered in this guide you will then use the appropriate companion publications to more completely configure your system This guide contains instructions on how to install and run the SCE 1000 platform This guide assumes a basic familiarity with telecommunications equipment and installation procedures Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface H Organization Organization The major sections of this guide are as follows Chapter Description Chapter 1 Introduction This chapter provides a brief introduction to Cisco Service Control Chapter 2 Overview Introduction This chapter provides a hardware overview of the SCE to the SCE Platform on 1000 platform page 2 1 Chapter 3 Topology on page 3 1 This chapter describes the possible deployment topologies of the SCE 1000 and explains how various aspects of the topology d
37. 10 Completing and Saving the Configuration 5 20 Step 2 Configuring the Hostname e 5 7 Step 3 Setting the Passwords 5 7 Step 4 Configuring Time Settings 5 8 Step 5 Configuring the DNS Settings 5 10 Step 6 Configuring the RDR Formatter Destination 5 11 Step 7 Configuring Access Control Lists ACLs 5 12 Step 8 Configuring SNMP 5 15 Step 9 Configuring the Topology Dependent Parameters 5 18 Subscriber Management 1 6 T Technical Assistance Center xiii Testing Connectivity Examining Link LEDs and Counters 6 7 The Cisco Service Control Concept 1 1 The External Optical Bypass Module A 1 The External Optical Bypass Module Front Panel A 3 The Logging System 8 4 The SCE Platform 1 3 2 1 The User Log 8 4 Tools and Parts Required 4 2 Topology 3 1 Topology Related Parameters 3 7 Index E Troubleshooting 8 1 Troubleshooting Overview e 8 1 Troubleshooting the Firmware Package Installation 8 11 Troubleshooting the Link Interface Subsystem 8 14 Troubleshooting the Management Subsystem 8 12 Troubleshooting the Power Subsystem 8 9 Troubleshooting Tools 8 2 Two Platforms on Parallel Links in Bump in the Wire Topology 3 5 V Verifying Management Interface Connectivity 5 24 Verifying Operational Status 7 3 Viewing Configuration 7 4 Viewing the Counters to See that the Network Traffic is Reaching the Device e 6 7 Viewing the User Lo
38. 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Connecting the Local Console Setting Up the Local Console Step 1 Step 2 Step 3 Step 4 Step 5 This section provides instructions for setting up your local terminal at your workstation to enable you to perform the initial system configuration of the SCE 1000 system using the setup utility Figure 5 1 Connecting to the Local Console f J f a r 3 N Make sure that the terminal configuration is as follows 9600 baud 8 data bits e No Parity e 1 stop bits No flow control The above SCE 1000 port parameters are fixed and are not configurable To set up the local console complete the following steps Plug the RS 232 serial cable provided with the SCE 1000 into the CON port on the front panel of the SCE 1000 Make sure that you push on the RJ 45 connector attached to the RS 232 serial cable until you hear a click which indicates that the connector is fully inserted and secured in the receptacle Gently pull on the plug to confirm whether the plug is locked into the socket Connect the other end of the serial cable with an attached DB 9 connector to the VT100 compatible local serial terminal Make sure the local terminal is configured as a VT 100 terminal according to the fixed SCE 1000 CON port parameters Press Enter several times until the Cisco
39. C Input Power Supply Unit on page 4 18 To reconnect the AC input power to the SCE 1000 platform complete the following steps Step 1 Plug the AC input power cable into the AC input power receptacle on the AC input power supply Figure 4 14 Connecting the AC Power R Note For AC input power we recommend powering the SCE 1000 platform from a 120 VAC 15A receptacle U S 240 VAC 10A international at the power source 15 A branch circuit protection is recommended Step 2 Plug the AC power supply cable into the AC power source Step 3 Turn the on off switch to the on position Step 4 Look atthe IN and OK LEDs on the power supply unit and the corresponding Power LED on the front panel If the new AC input power supply unit is operating properly these LEDs will be glowing green Step 5 Ensure that the power supply is properly aligned and the installation screw is tightened This completes the steps for reconnecting the AC input power supply to the SCE 1000 platform Reconnecting DC Input Power Supply Unit The following procedures explain how to reconnect a DC input power to the SCE 1000 platform gt Warning Before completing any of the following steps and to prevent short circuit or shock hazards ensure that power is removed from the DC circuit To ensure that all power to the power supply unit is OFF locate the circuit breaker on the panel board that services the DC circuit switch the circuit break
40. Cisco SYSTEMS Cisco SCE 1000 2xGBE Installation and Configuration Guide Version 3 0 OL 7821 04 Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Customer Order Number DOC7821 04 Text Part Number OL 7821 04 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The following information is for FCC compliance of Class A devices This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instru
41. E link no longer includes the SCE 1000 platform Note that when the bypass module is active it puts the SCE 1000 platform into a loop connection creating a shortcut between the SCE 1000 platform GBE interfaces Figure A 2 External Optical Bypass Module Active in bypass Extemal optical bypass module eer Switeh N Conv MoB SS eS SSS SSS SS aai EER 7 T gt s a re 1a NY A A v SCE 2000 4xGBE Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l AppendixA The External Optical Bypass Module The External Optical Bypass Module Front Panel E The Extemal Optical Bypass Module Front Panel The front panel of the External Optical bypass module contains the following components e SUB Rx Tx GBE port that connects to the network element on the Subscriber side of the link e NET Rx Tx GBE port that connects to the network element on the Network side of the link e CONTROL RJ 45 port that connects to the Bypass connector on the rear panel of the SCE 1000 platform The SCE 1000 platform controls the External Optical Bypass module via this connection by the presence or absence of electrical power Pigtail fiber connectors Four fiber cables that connect to the GBE link ports on the front panel of the SCE 1000 platform e NET Tx e NET Rx e SUB Tx e SUB Rx e No Bypass LED e ON Bypass module is not active GBE traffic flows through the SCE 1000 platform OFF
42. NY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILTY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCSP the Cisco Square Bridge logo Follow Me Browsing and Stack Wise are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn and iQuick Study are service marks of Cisco Systems Inc and Access Registrar Aironet ASIST BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Empowering the Internet Generation Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX ScriptShare SlideCast SMARTnet StrataView Plus SwitchProbe TeleRouter The Fastest Way to Increase Your Internet Quotient TransPath and VCO are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respectiv
43. SCE 1000 platform The module can now be cabled as explained in the next section Note If only one or two External Optical Bypass modules are deployed in one panel the empty third position can be used for transferring the cables thus saving rack space Cabling the Extemal Optical Bypass Module The following procedure describes how to cable the External Optical Bypass module Note the following e All connections to the External Optical Bypass module are on the front panel of the module Connect the fiber steps 3 and 4 to the GBE ports 1 and 2 on the front panel of the SCE 1000 platform e Connect the control cable to the Bypass 9 pin D Type connector on the rear of the SCE 1000 platform Figure A 4 Bypass Connector on the Rear of the SCE 1000 1 1 Sag ie Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 AppendixA The External Optical Bypass Module Installing the External Bypass Module E The following figure illustrates the connectivity of the External Optical Bypass module 0 2 3 Sub Net me No Bypass aoa y J y Y gt F C Tx Rx Tx Ax To cable the External Optical Bypass module Step 1 Connect an optical cable user supplied between the GBE port on the Subscriber side network element and the SUB port on the External Optical Bypass module Step 2 Connect an optical cable user supplied between the GBE port on
44. aE When a fan failure occurs the environment monitor will send an error message to the console An SNMP trap indicating that the fan is not functioning properly is also sent Note that a fan failure is often audible Removing and Replacing the Fan Module The following sections explain how to remove and replace a fan module in a SCE 1000 platform e Removing the Fan Module on page 4 20 e Replacing the Fan Module on page 4 21 A ESD Warning Do not remove or install modules without using appropriate anti static guard measures The SCE 1000 includes an anti static wrist strap in the accessory kit Attach the copper tape strap to an unpainted metal surface on the chassis You may leave the strap connected to the chassis when your have finished Removing the Fan Module A Warning When removing the fan drawer keep hands and fingers away from the spinning fan blades Let the fan blades stop completely before removing the fan drawer Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 4 Installation and Maintenance Fan Module Overview E To remove the fan module complete the following steps Step 1 Using a 1 4 inch flat blade screwdriver loosen the two captive screws on the faceplate of the fan module Step 2 Grasp the fan module handle and remove it from the router This completes the procedure for removing the fan module from a SCE 1000 platform Replacing the Fan Module
45. aces and Performing Initial System Configuration Initial System Configuration E If you choose not to configure SNMP trap managers the dialog skips to the authentication failure trap status See step 14 Step 10 Type the trap manager IP address and press Enter Enter SNMP trap manager IP address Note that there is no default for this parameter Step 11 Type the trap manager community string and press Enter Note that there is no default for this parameter Enter SNMP trap manager community string Step 12 Type the number of the trap manager SNMP version 1 or 2c and press Enter Note that there is no default for this parameter Enter trap manager SNMP version Step 13 The maximum number of trap managers is 20 To add more entries type y and press Enter Would you like to add another SNMP trap manager no y Enter up to 20 trap managers as described in step 10 through step 12 When all entries have been added press Enter Would you like to add another SNMP trap manager no Step 14 Configure the Authentication Failure trap status To disable the Authentication Failure trap press Enter To enable the Authentication Failure trap type y and press Enter Enable the Authentication Failure trap no Step 15 Configure the SCE enterprise trap status To disable the SCE enterprise traps type n press Enter e To enable the SCE enterprise traps type y and press Enter Enable the SCE enterprise t
46. aintenance in Installing the SCE 1000 Platform Short term is defined as not more than 96 consecutive hours not more than 15 days in one year 360 hours total in any given year but no more than 15 occurrences in a one year period Table 4 3 SCE 1000 Approvals Specifications Approval Specification EMC e CE Mark e EMISSIONS FCC Part 15 CFR 47 Class A EN 55022 Class A CISPR22 Class A VCCI Class A AS NZS CISPR22 Class A e Immunity EN 50082 1 EN 55024 CISPR24 ESD RFI EFT etc Commercial Safety UL CSA 60950 TEC60950 EN60950 AS NZS 60950 NOM 019 JEC EN60825 1 2 21CFR1040 73 23 ECC For more complete information regarding safety and regulatory compliance refer to the Regulatory Compliance and Safety Information for the Cisco Service Control Engine document A Warning The DC powered SCE 1000 should be installed in a Restricted Access Location only Installing the SCE 1000 Platform The SCE 1000 operates as either a tabletop or a rack mounted unit A rack mounting kit is included with the SCE 1000 when it is shipped from the factory The kit provides the hardware needed see SCE 1000 Component List on page 2 5 to mount the SCE 1000 in either of two types of standard 19 inch equipment rack e 19 inch rack with only two posts in the front Use the supporting brackets included in the kit e 19 inch rack with four posts two in the front and two in the back Use the crossrail supp
47. allation Single SCE 1000 topologies Single Link Inline Topology on page 6 2 Single Link Receive only Topology on page 6 2 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation E Connecting the line ports to the network Single Link Inline Topology Figure 6 1 Bump in the Wire Installation Subscriber Subscriber Router Switch Router Switch Mmi In the inline or bump in the wire topology illustrated in the diagram above the SCE 1000 resides physically on the data link between the subscriber side usually either a BRAS in DSL access a PDSN in wireless access a CMTS in the Cable access or a switch or router aggregator in other topologies and the network side usually a router or layer 3 switch network element This is the inline topology providing both traffic monitoring and control capabilities In this topology all the traffic of the SCE 1000 is deployed as a transparent layer2 overlay on the customer s existing network Single Link Receive only Topology In this topology an external optical splitter resides physically on the GBE link between the subscriber side and the network side The external splitter is connected to the SCE 1000 via Rx links only In this topology the traffic passes through the external splitter which splits traffic to the SCE 1000 The SCE 1000 therefore is in receive only topo
48. and others e P2P VolP Skype Skinny DingoTel and others Streaming amp Multimedia RTSP SIP HTTP streaming RTP RTCP and others Programmable system core for flexible reporting and bandwidth control Transparent network and BSS OSS integration into existing networks e Subscriber awareness that relates traffic and usage to specific customers Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter1 Overview E The SCE Platform The following diagram illustrates a common deployment of an SCE platform in a network Figure 1 1 SCE Platform in the Network r gt u Users ES A n Provider i network Peer network 5 amp Internet On so SCE platio _ B ons Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Management and Collection Chapter1 Overview Management and Collection The Cisco Service Control solution includes a complete management infrastructure that provides the following management components to manage all aspects of the solution e Network management e Subscriber management e Service Control management These management interfaces are designed to comply with common management standards and to easily integrate with existing OSS infrastructure Figure 1 2 Service Control Management Infrastructure Service policy and quota Network management Provisioning management system Collection g al manager j j
49. ast updates To accept the displayed default value press Enter To change the value type the desired number of seconds 64 through 1024 and press Enter Enter time interval in seconds between unicast updates 1024 You may enter an IP address for the SNTP unicast server Type in the hostname or the IP address in the form x x x x and press Enter Would you like to configure SNTP unicast servers no y Enter IP address or hostname of SNIP unicast server 10 1 1 1 Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Initial System Configuration EXAMPLE Following is a sample time setting dialog In addition to setting the time zone time and date are changed and SNTP unicast updates are configured Would you like to enter the Time settings menu no y Enter time zone name UTC ISR Enter time zone minutes offset from UTC 120 The local time and date is 15 35 23 ISR FRI July 19 2002 Would you like to set a new time and date no y This change will tak ffect immediately both on the system clock and the calendar it will also set the time zone you entered Are you sure yes no y Enter new local time and date 14 35 23 19 July 2002 Time zone was successfully set The system clock and the calendar were successfully set Would you like to enter the SNTP configuration menu no y Enable SNTP br
50. ated parameters before beginning run the initial setup of the SCE 1000 Connection Mode Parameter The connection mode parameter refers directly to the physical topology in which the SCE 1000 is installed Installation is possible in either of the two following modes Inline The SCE 1000 resides on the data link between the subscriber side and the network side thus both receiving and transmitting packets e Receive only The SCE 1000 does not reside physically on the data link Data is forwarded to the SCE 1000 via an external optical splitter The SCE 1000 itself receives only and does not transmit R Note Default value Inline Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 3 Topology A Topology Related Parameters The connection mode parameter is determined by the physical deployment of the SCE 1000 as follows Bump in the wire installation Inline connection mode e External optical splitter installation Receive only connection mode On Failure Mode Parameter As described in the section The Bypass Mechanism the bypass card supports four different modes The following two modes are possible when the SCE 1000 is not operational due to platform failure or boot e Bypass The optical splitter forwards traffic with no intervention of the control application running in the SCE 1000 platform but monitoring functions continue uninterrupted e Cutoff There is no
51. aved regardless of the management interface used to set the configuration To save configuration changes complete the following steps At the SCE 1000 prompt type show running config to view the running configuration The running configuration is displayed Check the displayed configuration to make sure that it is set the way you want If not make the changes you want before saving Type copy running config startup config The system saves all running configuration information to the configuration file which is used when the system reboots The configuration file holds all information that is different from the system default in a file called config txt located in the directory tffsO system EXAMPLE The following example shows the running configuration file SCE 1000 show running config This is a general configuration file running config Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations Managing SCE 1000 Configurations E Created on 15 50 56 CET MON February 11 2002 cli type 1 version 1 clock timezone CET 1 snmp server community public ro snmp server host 10 1 1 253 traps version 1 public interface LineCard 0 connection mode active no silent no shutdown flow aging default timeout UDP 60 interface FastEthernet 0 0 ip address 10 1 5 109 255 255 0 0 interface FastEthernet 0 1 interface FastEthernet 0 2 e
52. cenarios e Complete loss of power in the SCE 1000 platform The SCE 1000 platform includes redundant Power Supply Units and redundant power feeds in both the DC and AC versions However in case either both PSUs fail or both power feeds stop providing power to the SCE 1000 platform simultaneously the network link will be preserved by the External Optical Bypass module e Maintenance window implementation In certain situations the SCE 1000 platform should be pulled from the network for replacement such as e Hardware failure in the SCE 1000 platform e Hardware upgrade on the SCE 1000 platform In these cases a maintenance window is implemented during which the SCE 1000 platform is pulled from the network It may be replaced by another SCE 1000 platform either almost immediately or after several hours or days An External Optical Bypass module enables the implementation of such replacement while preserving normal operation of the network link The External Optical Bypass module is another important component in the Cisco overall carrier grade solution for high availability service provider networks Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Appendix A The External Optical Bypass Module i External Optical Bypass Functionality Extemal Optical Bypass Functionality The External Optical Bypass module is connected bump in the wire in the GBE link It is then connected to the SCE 1000 platf
53. cept the displayed value press Enter To change the value type the desired value in the format x x x x and press Enter EXAMPLE The following example displays a typical configuration of the IP address 10 1 5 109 subnet mask 255 255 0 0 and default gateway 10 1 1 3 Since the IP address and the subnet mask are related when the IP address is changed there is no longer a default value of the subnet mask and it must be entered explicitly Enter IP address 10 1 1 201 10 1 5 109 Enter IP subnet mask 255 255 0 0 Enter IP address of default gateway 10 1 1 3 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration E Step 2 Configuring the Hostname The hostname is used to identify the SCE 1000 It appears as part of the CLI prompt and is also returned as the value of the MIB II object sysName The default hostname is SCE 1000 To configure the hostname complete the following steps The current hostname is displayed To accept the displayed value press Enter To change the value type any desired character string and press Enter Enter hostname SCE 1000 Step 3 Setting the Passwords Configure the passwords as follows e Set the password for each authorization level User Admin Root e Enable disable password encryption When password encrypt
54. chnical Support 8 7 Identifying Startup Problems 8 8 Initial System Configuration 5 3 Installation and Maintenance e 4 1 Installation Precautions 4 5 Installing the External Bypass Module A 3 Installing the Module in a Rack A 4 Installing the SCE 1000 on a Workbench or Tabletop 4 5 Installing the SCE 1000 Platform 4 4 Introduction to the SCE Platform 2 1 Issues to Be Considered 3 1 L LEDs 4 12 Link Failure Reflection Parameter 3 8 Loading and Activating a Service Control Application 6 8 Maintaining the Network Links vs Maintaining SCE 1000 Platform Functionality 3 7 Management and Collection 1 5 Managing SCE 1000 Configurations 7 4 Mounting the System to the Rack 4 9 N Network Management 1 5 O Obtaining Documentation xi Obtaining Technical Assistance xii On Failure Mode Parameter 3 8 Order of Entries 5 13 Ordering Documentation xi Organization viii Overview 1 1 P Performing Complex Configurations 7 9 Physical Installation 3 3 3 6 Power Supply Overview 4 11 Power Supply Specifications 4 14 Cisco SCE 1000 2xGBE Installation and Configuration Guide Powering Down a DC Input Power Supply Unit and Removing the DC Input Leads 4 16 Powering Down an AC Input Power Supply e 4 15 Powering Down the Power Supply Unit and Disconnecting Input Power 4 15 Preface e vii Preparing to Install the SCE 1000 Plat
55. co com cgi bin order order_root pl e Registered Cisco com users can order the Documentation CD ROM through the online Subscription Store http www cisco com pcgi bin marketplace welcome pl Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco corporate headquarters California USA at 408 526 7208 or in North America by calling 800 553 NETS 6387 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface E Obtaining Technical Assistance Documentation Feedback If you are reading Cisco product documentation on the World Wide Web you can submit technical comments electronically Click Feedback in the toolbar and select Documentation After you complete the form click Submit to send it to Cisco You can email your comments to bug doc cisco com To submit your comments by mail use the response card behind the front cover of your document or write to the following address Attn Document Resource Connection Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Obtaining Technical Assistance Cisco provides Cisco com on page xii as a Starting point for all technical assistance Customers and partners can obtain documentation troubleshooting tips and sample configurations from online tools For Cisco com registered users additional troubleshooting tools are available from the TAC website
56. complete set of APIs to automate their creation Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 2 Introduction to the SCE Platform This chapter provides an introduction to the SCE 1000 2xGBE Platform the Service Control hardware component This chapter contains the following sections e The SCE Platform 2 1 e Front Panel2 2 e Back Panel 2 4 e Checking the Shipping Container Contents 2 5 e SCE 1000 Installation Checklist 2 7 The SCE Platform The Service Control Engine SCE platform which is the hardware component of the Cisco Service Control solution is designed to support observation analysis and control of Internet IP traffic The following table summarizes model information for the SCE 1000 platform Table 2 1 SCE Platform Model Information Model number SCE 1010 2xGBE Link Type Gigabit Ethernet Number of Ports 2 Number of Links 1 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 2 Introduction to the SCE Platform ise Front Panel Front Panel The SCE 1000 Front Panel consists of ports and LEDs as shown in the following figures and tables Figure 2 1 SCE 1000 Front Panel 9090 O Table 2 2 SCE 1000 Ports Port Quantity Description Connect This Port To Mng1 2 10 100 1000 Ethernet RJ 45 ports for A LAN using an FE cable Mng2 management of the SCE 1000 with an RJ 45 connector CLI designation inte
57. connected directly to the LAN If both management ports are used they must both be connected to the management console via a switch In this way the IP address of the MNG port is always the same regardless of which physical port is currently active The procedures for cabling the management port and testing connectivity between the SCE 1000 and the remote management host are explained in the following sections e Cabling the Management Port Verifying Management Interface Connectivity Cabling the Management Port OL 7821 04 Step 1 Step 2 The SCE 1000 has two management ports labeled Mng1 and Mng 2 To cable the management port complete the following steps Take the Ethernet cable provided with attached RJ 45 connector and plug it into the desired MNG port on the front panel of the SCE 1000 as shown in the following figure Figure 5 2 Cabling the Management Port Connect the other end of the Ethernet cable into your management network If only one management port is used connect the port directly to the LAN If both management ports are used connect both ports to the LAN via a switch Make sure that you push on the RJ 45 connector attached to the cable until you hear a click which indicates that the connector is fully inserted and secured in the receptacle Gently pull on the plug to confirm whether the plug is locked into the socket If the Link LED on the SCE 1000 management port does not light try r
58. ct it internally for analysis In this case it maintains receive only like monitoring functions when control functionality is not required The bypass card supports the following four modes Bypass The bypass mechanism preserves the network link but traffic is not processed for monitoring or for control Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 3 Topology Functionality E Forwarding This is the normal operational mode in which the SCE 1000 processes the traffic for monitoring and control purposes Sniffing The bypass mechanism preserves the network link while in parallel allowing the SCE 1000 to process the traffic for monitoring only e Cutoff There is no forwarding of traffic and the physical link is forced down cutoff functionality at layer 1 Functionality The SCE 1000 can serve one of two general functions e Monitoring and Control The SCE 1000 monitors and controls traffic flow Decisions are enforced by the SCE 1000 depending on the results of the monitoring functions of the SCE 1000 and the configuration of the Service Control Application for Broadband or Mobile solution In order to perform control functions the SCE 1000 must be physically installed as an inline installation and the connection mode must be inline e Monitoring only The SCE 1000 monitors traffic flow but cannot control it Either an inline installation or an
59. cted to the platform or and to network show interface to the network e Mng LINK LED Mng o the networ not lit e ping to management e Status is interface fails WARNING Status LED is flashing orange Cable not connected to Reconnect the cable to the configured Mng port appropriate port or reconfigure active port Interface Mng 0 1 0 2 active port Po Cable is broken Check Replace the cable Management link CLI commands One of the following See Initial System Configuration on up configurations may be page 5 3 e show ip route wrong e Mng LINK LED Refer to IP Configuration in the is lit e show ip default IP address subnet mask Cisco Service Control Engine SCE gateway Software Configuration Guide e ping to e IP default gateway management interface fails Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting e Telnet connection cannot be established e Mng LINK LED is not lit link is down e Telnet connection cannot be established e Mng LINK LED is lit link is up CLI command show access lists e CLI command show interface mng CLI command show telnet status CLI command show telnet sessions CLI command show ip default gateway CLI command show ip route lt host ip address gt CLI commands e show access lists show line vty access class show ip access class An
60. ction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense The following information is for FCC compliance of Class B devices The equipment described in this manual generates and may radiate radio frequency energy If it is not installed in accordance with Cisco s installation instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation Modifying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices
61. d by a maintenance contract Contacting TAC by Using the Cisco TAC Website If you have a priority level 3 P3 or priority level 4 P4 problem contact TAC by going to the TAC website http www cisco com tac P3 and P4 level problems are defined as follows e P3 Your network is degraded Network functionality is noticeably impaired but most business operations continue e P4 You need information or assistance on Cisco product capabilities product installation or basic product configuration In each of the above cases use the Cisco TAC website to quickly find answers to your questions To register for Cisco com on page xii go to the following website http tools cisco com RPF register register do If you cannot resolve your technical issue by using the TAC online resources Cisco com registered users can open a case online by using the TAC Case Open tool at the following website http www cisco com tac caseopen Contacting TAC by Telephone If you have a priority level 1 P1 or priority level 2 P2 problem contact TAC by telephone and immediately open a case To obtain a directory of toll free numbers for your country go to the following website http www cisco com warp public 687 Directory DirTAC shtml P1 and P2 level problems are defined as follows e Pl Your production network is down causing a critical impact to business operations if service is not restored quickly No workaround is available e P2
62. d to be permitted or denied access Table 5 2 IP address Wildcard bit examples Initial IP address Wildcard bits Range 10 1 1 0 0 0 0 255 10 1 1 0 10 1 1 255 10 1 1 0 0 0 0 63 10 1 1 0 10 1 1 63 10 1 1 0 0 0 0 0 10 1 1 0 individual entry Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration Step 1 Step 2 Step 3 Step 4 Step 5 Initial System Configuration E Order of Entries The order of the entries in the list is important The entries in the list are tested sequentially and the action is determined by the first entry that matches the connecting IP address Therefore when the entry any appears in an Access Control List all succeeding entries are irrelevant Consider two hypothetical ACLs containing the same entries in a different order The following list would permit access to all IP addresses including 10 1 1 0 permit any deny 10 1 1 0 Note that the above list could not actually be created using the setup utility since after the any entry no other entries could be added to the list The following list will deny access to IP address 10 1 1 0 but permit access to all others deny 10 1 1 0 permit any If no entry in the assigned Access Control List matches the connection or if the Access Control List is empty the default action is deny To create the access control lists com
63. during the time that the unit is down and after recovery This decision is influenced by several factors e Physical installation connection mode e Redundancy e Relative importance of maintaining connectivity vs the continuity of the value added services that the SCE 1000 enables Physical Installation In a link connection via an external optical splitter SCE 1000 failure does not affect traffic flow which continues through the external optical splitter When the SCE 1000 detects a failure that requires a recover by reboot it immediately switches to Cutoff mode stopping all traffic flow over the link until the SCE 1000 unit is restored to operation When operation resumes the defined operational bypass mode is automatically resumed The configuration of a bump in the wire installation depends on the remaining two factors Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 3 Topology Topology Related Parameters E Redundancy Redundancy requires two platforms on parallel links one active and one standby in inline topology When the active SCE 1000 platform detects a failure situation it will immediately switch to Cutoff mode causing the routers switches on both ends to switch the traffic to the standby link and thus activate the standby SCE 1000 platform There are two options when the failed SCE 1000 platform is finished reloading e It may either actually resume operation in the de
64. e SCE Software Configuration Guide Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting E Problem Solving Using a Subsystems Approach Telnet connection CLI commands Telnet connection may be Reconfigure line timeout timing out terminates automatically s show line timeout lt time in seconds gt e show line vty timeout Troubleshooting the Link Interface Subsystem Check the following to help isolate a problem in the link interface subsystem In general the case where no traffic is coming out of the SCE 1000 is often caused by link problems or GBE interface configuration Note that in some cases the problem which seems as a transmit problem could be in the Rx no traffic is being received by the SCE 1000 or there is actually no traffic on the line which could be a normal situation R Note In CLI commands of GigabitEthernet interfaces stands for the number of the interface This can be or 2 Problems in the link interface subsystem could be any of the following e Link is down LINK LED not lit and system status is WARNING e Peer does not receive traffic from SCE 1000 GBE link is lit and Tx LED is flashing e GBE link is up but not receiving from peer GBE link is lit but Rx LED is not flashing Table 8 7 Troubleshooting the Link Interface Subsystem Symptom Diagnostic Action Possible Cause Possible Solution e Link is down CLI command
65. e Gigabit Ethernet counters Type show interface Gigabit Ethernet 0 interface counters Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter6 Cabling the Line Ports and Completing the Installation S Loading and Activating a Service Control Application This displays the Gigabit Ethernet counters This command enables you to verify that traffic is taking place You can see that the counters increase together with the increased number of packets that flow through the SCE 1000 Again in bump in the wire topology both the Rx and Tx counters are relevant as traffic monitors For receive only topologies using an external switch only the Rx counters are relevant EXAMPLE The following example shows the counters of the first Gigabit Ethernet interface SCE 1000 show interface Gigabit Ethernet 0 1 counters In total octets 100 In good unicast packets 90 In good multicast packets 0 In good broadcast packets 10 In packets discarded 0 In packets with CRC Alignment error 0 In undersized packets 0 In oversized packets 0 Out total octets 93 2 32 1022342538 Out unicast packets 858086051 Out non unicast packets 0 Out packets discarded 0 You are now ready to continue to the next stage loading and activating an Service Control Application Loading and Activating a Service Control Application The SCE 1000 platform provides the basic functionalities of Service Control analysis and enforcement A Service Cont
66. e SCE 1000 as software and hardware version image build time system uptime last open packages names and information on the SLI application assigned To show the version information for the SCE 1000 software and hardware complete the following steps At the SCE 1000 prompt type show version The system shows the version information SCE 1000 show version System version Version 2 5 2 Build 240 Build time Jan 11 2005 07 34 47 Software version is Version 2 5 2 Build 240 Hardware information is rx 0x0075 dp 0x1808 tx 0x1708 ff 0x0077 cls 0x1721 cpld 0x0025 Lic 0x0176 rev GOOL Bootrom 221 0 L2 cache Samsung 0 5 lic type MFE optic mode Part number 53AA BXC1 AAAA Revision AO2A Software revision G001 Serial number 043P6982 Power Supply type AC SML Application information is Application file tffs0O temp sli Application name Application help Original source file H work Emb jrt V2 5 sml actions drop drop_basic_anyflow san Compilation date Wed September 22 2004 at 21 25 21 Compiler version SANc v2 50 Build 32 gcc_codelets true built on Tue September 22 2004 09 51 57 AM SME plugin v1 1 Default capacity option used Logger status Enabled Platform SCE 2000 4xFE Management agent interface version SCE Agent 2 5 1 Build 18 Software package file ftp vk vk 10 1 8 22 P EMB LatestVersion 2 5 2 se1000 pkg T SCE 2000 uptime is 21
67. e as an overlay to a customer s redundant topology on condition that the entire traffic of a specific subscriber end station subnet or VLAN is flowing through one link only Both links may be active providing that the subscriber traffic is mutually exclusive This redundancy solution addresses any failure in the SCE 1000 platform itself It is based on the idea that any fatal hardware or software failure will cause the platform to cut the link A cut link will cause the routers switches on both ends to switch the traffic to the standby link On the standby link the traffic is analyzed and policies enforced by the standby SCE 1000 which after the failure acts as the active SCE 1000 Note that when both links are simultaneously independently active and redundant for the other link as is the case when HSRP with two virtual routers is used if one link fails its traffic is directed to the other link However the overall supported load in the link that is now carrying all the traffic is only equal to one link not two Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 3 Topology E Failure and Recovery During setup of this topology the configuration of the two SCE 1000 platforms is done through multi box configuration This ensures that both hold the same configurations and policies The functional operation of switching from the active to standby SCE 1000 is contingent upon the fact t
68. e owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0501R Printed in the USA on recycled paper containing 10 postconsumer waste Cisco SCE 1000 Installation and Configuration Guide Copyright 2002 2005 Cisco Systems Inc All rights reserved Preface vii Document Revision History vii Audience vii Organization viii Related Publications ix Conventions x Obtaining Documentation xi World Wide Web xi Documentation CD ROM xi Ordering Documentation xi Documentation Feedback xii Obtaining Technical Assistance xii Cisco com xii Technical Assistance Center xiii Overview 1 1 The Cisco Service Control Concept 1 1 Service Control for Broadband Service Providers 1 2 Cisco Service Control Capabilities 1 2 The SCE Platform 1 3 Management and Collection 1 5 Network Management 1 5 Subscriber Management 1 6 Collection 1 6 Service Configuration Management 1 6 Introduction to the SCE Platform 2 1 The SCE Platform 2 1 Front Panel 2 2 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 is Contents Back Panel 2 4 Checking the Shipping Container Contents 2 5 SCE 1000 Component List 2 5 SCE 1000 Installation Checklist 2 7 Topology 3 1 Issues to Be Considered 3 1 SCE Platform Configuration 3 2 Failure Detection Mechanism 3 2 Bypass Mechanism 3 2 Functionality 3 3 Physical Installation 3 3 Bump in the Wire Inline Topology 3 4 External S
69. e the on off switch on the DC input power supply in the OFF O position Step 2 Make sure that that power is removed from the DC circuit by turning off the circuit breaker or switch providing power to the DC input power supply Step 3 Observe that the corresponding Power LED on the front panel turns off Step 4 Remove the screw from one DC power line input lead receptacle and pull the lead from the connector Repeat this step for the remaining lead This completes the procedure for powering down a DC input power supply unit on a SCE 1000 platform Proceed to Removing the Power Supply Unit on page 4 16 Removing the Power Supply Unit To remove the AC input or DC input power supply unit from the SCE 1000 platform complete the following steps Step 1 Using a 1 4 inch flat blade screwdriver loosen the captive installation screw on the corner of the faceplate of the power supply Step 2 Grasp the power supply handle and pull the power supply from the router This completes the procedure for removing the power supply from a SCE 1000 platform Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance Removing and Replacing a Power Supply Unit Replacing the Power Supply Unit A Warning Do not mix AC input and DC input power supply units in the same SCE 1000 platform To install a new power supply into a SCE 1000 platform complete the following steps S
70. ed with your SCE 1000 platform Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface E Conventions Conventions This document uses the following conventions Convention Description boldface font Commands and keywords are in boldface italic font Arguments for which you supply values are in italics Elements in square brackets are optional xlylz Alternative keywords are grouped in braces and separated by vertical bars xlylz Optional alternative keywords are grouped in brackets and separated by vertical bars string A nonquoted set of characters Do not use quotation marks around the string or the string will include the quotation marks screen font Terminal sessions and information the system displays are in screen font boldface screen font Information you must enter is in boldface screen font italic screen font Arguments for which you supply values are in italic screen font gt This pointer highlights an important line of text in an example The symbol represents the key labeled Control for example the key combination D in a screen display means hold down the Control key while you press the D key lt gt Nonprinting characters such as passwords are in angle brackets Default responses to system prompts are in square brackets 1 An exclamation point or a pound sign at the beginning of a line of code indicates a comment line Notes use the
71. eives traffic only It does not transmit Figure 3 2 External Splitting Topology Optics anlitar Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 3 Topology Redundancy E An external splitting installation is referred to as receive only connection mode Note that in an external splitting installation the SCE 1000 has only traffic monitoring capabilities Note Receive only topologies can also be implemented using a switch Such a switch must support SPAN functionality that includes separation between ingress and egress traffic and multiple SPAN ports destinations Redundancy When a high degree of reliability is desired a second SCE 1000 Platform should be installed to provide backup operation capabilities This redundant SCE 1000 guarantees uninterrupted functioning of all SCE 1000 operations Note Redundancy is possible in inline installations only A single SCE 1000 platform does not provide redundancy for SCE 1000 control functions In case of failure of the SCE 1000 unit the SCE 1000 simply bypasses the traffic the traffic link is not cut but no control or monitoring functionality is available Two Platforms on Parallel Links in Bump in the Wire Topology Using two SCE 1000 platforms on parallel links provides redundancy for all SCE 1000 features In case of failure in the active platform the backup SCE 1000 unit takes over Using redundant SCE 1000 platforms is applicabl
72. elps prevent situations in which a user issues this command from a Telnet session and then realizes he she has no physical access to the SCE 1000 platform Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 8 Troubleshooting Your SCE 1000 platform went through extensive testing before leaving the factory However if you encounter problems starting it use the information in this chapter to help isolate the cause of the problems The procedures in this chapter assume that you are troubleshooting the initial system startup and that your SCE 1000 platform is in the original factory configuration If you have removed or replaced components or changed any default settings the recommendations in this chapter might not apply Make sure to review the safety warnings listed in the Regulatory Compliance and Safety Information for the Cisco Service Control Engine document that accompanied your SCE 1000 platform before using the troubleshooting procedures in this chapter This chapter contains the following sections e Troubleshooting Overview8 1 e Troubleshooting Tools 8 2 e Problem Solving Using a Subsystems Approach 8 8 Troubleshooting Overview This section describes the troubleshooting methods used in this chapter and describes how the SCE 1000 platform is divided into subsystems for more efficient problem solving If you are unable to easily solve the problem contact a customer service representative for a
73. emoving the cable and reinserting it firmly into the module socket To disconnect the plug from the socket press down on the raised portion on top of the plug releasing the latch You should hear an audible click indicating the latch has released Carefully pull the plug out of the socket If the management port Link LED on the SCE 1000 still does not light verify that the cable is connected correctly to the appropriate network element on its second end Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Connecting the Management Interface Verifying Management Interface Connectivity If the SCE 1000 platform has been powered up test now to verify that connectivity has been established between the SCE 1000 and the remote management host If the SCE 1000 platform is not powered up perform this step after starting the SCE 1000 platform To verify that connectivity has been established between the SCE 1000 and the remote management host complete the following steps Step 1 After you connect the cable to the appropriate Mng port and to your network check the relevant Mng port LEDS There are two Mng LEDs Link Active and 10 100 1000 refer to Front Panel At this point check that the Link Active LED is green The state of the 10 100 1000 LED will depend on the Ethernet network settings Green indicates 100 Mbps and Off ind
74. entry permit access yes Enter IP address or the word any to denote any IP address 10 1 1 0 Enter wildcard bits 0 0 0 0 Would you like to add another entry to this list no l y Does this entry permit access yes Enter IP address or the word any to denote any IP address 10 10 10 1 Enter wildcard bits 0 0 0 0 Would you like to add another entry to this list no l y Does this entry permit access yes i n Enter IP address or the word any to denote any IP address any This entry matches every IP address no use in adding more entries to this Trst Would you like to configure another list no Enter IP access class 0 1 Enter Telnet access class 0 2 EXAMPLE 2 This example skips the first section of the dialog creating modifying and proceeds directly to assign existing ACLs Would you like to enter the Access lists configuration menu no y Would you like to create new Access lists or modify existing lists no Enter IP access class 0 10 Enter Telnet access class 0 22 Step 8 Configuring SNMP Managing the SCE 1000 is possible also via a Network Management System NMS that supports SNMP By default SNMP is disabled on the SCE 1000 To enable SNMP management you must configure the following basic SNMP parameters SNMP traps status and managers Community strings where an SNMP community string is a text string that acts like a password to permit access
75. er into the running config The SCE 1000 provides commands for e Viewing the running configuration Viewing the startup configuration After configuring the SCE 1000 you may query for the running configuration using the command show running config This command displays the non default running configuration To view all SCE 1000 running configuration whether it is the default or not you may use the option all data inthe show running config command To view the running configuration complete the following steps At the SCE 1000 prompt type show running config The system shows the running configuration SCE 1000 show running config This is a general configuration file running config Created on 15 50 56 CET MON February 11 2002 cli type 1 version 1 clock timezone CET 1 snmp server community public ro snmp server host 10 1 1 253 traps version 1 public interface LineCard 0 connection mode active no silent no shutdown flow aging default timeout UDP 60 interface FastEthernet 0 0 ip address 10 1 5 109 255 255 0 0 interface FastEthernet 0 1 interface FastEthernet 0 2 exit line vty 0 4 no timeout exit SCE 1000 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 7 Basic SCE 1000 Platform Operations Managing SCE 1000 Configurations iz One of the useful show commands is the show version command This command displays global static information on th
76. er to the OFF position and tape the switch handle of the circuit breaker in the OFF position Note that the power to the relevant power supply unit should be off not necessarily all power to the SCE 1000 platform One DC input power supply can be running when the other power supply is being removed or replaced Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 4 Installation and Maintenance A Warning Step 1 Step 2 Step 3 2 Note a Note Step 4 Step 5 Step 6 Step 7 OL 7821 04 Removing and Replacing a Power Supply Unit E Wiring should be done by a professional in accordance with state and local electrical codes To reconnect the DC input power to the SCE 1000 platform complete the following steps Ensure that the DC power line input leads are disconnected from the power source Using the number 2 Phillips screwdriver remove the protective plate from the terminal block Insert one receptacle screw into the hex or loop connector on one power line input insert the screw with the connector into the corresponding lead receptacle and tighten the receptacle screw using the number 2 Phillips Repeat for the remaining power line input lead Figure 4 15 Connecting the DC Power The color coding of the DC input power supply leads depends on the color coding of the DC power source at your site Make certain the lead color coding you choose for the DC input power
77. erforming Initial System Configuration a Initial System Configuration Enter your choice 1 Data collection for the system configuration is completed EXAMPLE 3 Following is a sample topology configuration for a redundant inline topology e Connection mode Inline e For a redundant topology link bypass on failure should be Cutoff so that operation switches to the backup link After operation of the system resumes and the SCE 1000 reboots the SCE 1000 will resume operation Admin status after abnormal reboot is Operational Would you like to enter the Topology configuration menu no y Enter Connection mode 1 inline 2 receive only Enter your choice 1 2 Enter On failure behavior 1 Bypass 2 Cutoff Enter your choice 1 2 Enter admin status of the SCE after abnormal boot 1 Operational 2 Not Operational Enter your choice 1 Data collection for the system configuration is completed Step 10 Completing and Saving the Configuration Step 1 Step 2 When you have completed the entire configuration the system checks for errors If errors are found a warning message appears When the configuration is error free you may apply and save it To complete and save the configuration complete the following steps The system informs you that data collection is complete It is recommended that you view the entire new configuration before it is applied Type y and press Enter
78. ete the following steps Make sure that your path to the rack is unobstructed If the rack is on wheels ensure that the brakes are engaged or that the rack is otherwise stabilized Position the SCE 1000 so that the front end is closest to you and lift it carefully to place it into the rack To prevent injury avoid sudden twists or moves Slide the SCE 1000 into the rack pushing it back until the brackets installed at the front of the SCE 1000 meet the mounting strips or posts on both sides of the rack A rack with both front and back posts will have the crossrail supports installed Slide the SCE 1000 onto these crossrails and push it all the way back Figure 4 8 Sliding the SCE 1000 into the Rack Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 4 Installation and Maintenance in Installing the SCE 1000 Platform Step 4 While keeping the brackets flush against the posts or mounting strips align the holes in the brackets with the holes on the rack or mounting strip Figure 4 9 Securing the SCE 1000 to the Rack a 2 3 Step 5 For each bracket insert and tighten two appropriate screws to the rack x Note Since the brackets support the weight of the entire SCE 1000 chassis be sure to use all four screws to fasten the two rack mount brackets to the rack posts Attaching a Chassis Ground Connection Before you connect the power or turn on the power to the SCE 1000 platform
79. etermine the configuration of the system Chapter 4 Installation and This chapter explains how to install a SCE 1000 platform Maintenance on page 4 in a rack or in a general tabletop installation and how to 1 install or replace the power supply units and fan modules Chapter 5 Connecting the This chapter explains how to connect the SCE 1000 Management Interfaces platform to a local console and perform the initial system and Performing Initial configuration via the setup wizard that runs automatically System Configuration on page 5 1 Chapter 6 Cabling the Line Ports This chapter provides instructions for cabling the Gigabit and Completing the Ethernet ports for one SCE 1000 topologies and for Installation on page 6 1 configuring Gigabit Ethernet GBE interface parameters Chapter 7 Basic SCE 1000 Platform This chapter describes how to start up the SCE 1000 Operations on page 7 1 platform reboot and shutdown It also describes how to manage configurations Chapter 8 Troubleshooting on page This chapter provides basic system startup troubleshooting 8 1 information Appendix A The External Optical This appendix explains how to install the optional external Bypass Module on page __ optical bypass module A 1 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface Related Publications E Related Publications Your SCE 1000 platform and the software running on it contain exte
80. fined operational bypass mode returning to its status as the active SCE 1000 platform e It may remain inactive in the failure bypass mode Maintaining the Network Links vs Maintaining SCE 1000 Platform Functionality When a single SCE 1000 is deployed the user may decide that in case of a failure maintaining the network link is more important than providing the SCE 1000 functionality In this scenario when the SCE 1000 detects a failure that requires a reboot process for recovering it immediately switches to Bypass mode allowing all traffic to bypass the SCE 1000 The SCE 1000 stays in Bypass mode maintaining the network link albeit without SCE 1000 processing until the SCE 1000 fully recovers from the failure and is ready to resume normal functioning Alternatively the user may decide that the SCE 1000 functionality is sufficiently crucial to require severing the link if the SCE 1000 platform fails In this case when the SCE 1000 detects a failure that requires a reboot process for recovering it immediately switches to Cutoff mode stopping all traffic flow The SCE 1000 stays in Cutoff mode halting all traffic until it fully recovers from the failure and is ready to resume normal functioning In Cutoff the physical interface is blocked enabling the network device connected to the SCE 1000 to sense that the link is down Topology Related Parameters Refer to the following sections to determine the correct values for all topology rel
81. follows e Link Active Green indicates that the port link is up Unlit indicates that the port link is down e 10 100 1000 Green indicates that the port is set to 100 Mbps Unlit indicates that the port is set to 10 Mbps Orange indicates that the port is set to 1000 Mbps Back Panel The SCE 1000 platform back panel contains the following components Two field replaceable power supply units with ON OFF switches e One field replaceable fan drawer e Ground connections e One connector to the external bypass module The rear panels of both the AC and DC powered SCE 1000 platforms are shown in the following pair of figures Figure 2 2 SCE 1000 Back Panel AC Power ah Figure 2 3 SCE 1000 Back Panel DC power ns s Riba 1 BPs DE Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 2 Introduction to the SCE Platform Checking the Shipping Container Contents E Checking the Shipping Container Contents Use the SCE 1000 Component List to check the contents of the SCE 1000 platform shipping container Do not discard the shipping container You need the container if you move or ship the SCE 1000 platform in the future SCE 1000 ComponentList Table 2 4 SCE 1000 Component List Component Description Received SCE 1000 platform SCE 1010 2xGBE platform configured with either AC or DC power supplies Accessories The following accessories might arrive
82. form 4 1 Problem Solving Using a Subsystems Approach e 8 8 R Rack Mounting a SCE 1000 Platform 4 6 Rebooting and Shutting Down the SCE Platform 7 9 Rebooting the SCE Platform 7 9 Reconnecting AC Input Power Supply Unit e 4 18 Reconnecting DC Input Power Supply Unit e 4 18 Reconnecting the Power 4 17 Recovering a Previous Configuration 7 8 Redundancy 3 5 3 7 Related Publications ix Removing and Replacing a Power Supply Unit 4 14 Removing and Replacing the Fan Module e 4 20 Removing the Fan Module 4 20 Removing the Power Supply Unit 4 16 Replacing the Battery 4 22 Replacing the Fan Module 4 21 Replacing the Power Supply Unit 4 17 S Saving the Configuration Settings 7 6 SCE 1000 Component List 2 5 SCE 1000 Installation Checklist 2 7 SCE 1000 Operational Status 8 7 SCE Platform Configuration 3 2 Service Configuration Management 1 6 Service Control for Broadband Service Providers 1 2 Setting Up the Local Console 5 2 Setup Command Parameters 5 3 Shutting Down the SCE Platform 7 10 Single Link Inline Topology 6 2 OL 7821 04 Receive only Topology 6 2 Site Requirement Guidelines 4 3 Site Requirements 4 3 Specifications A 6 Starting the SCE 1000 Platform 7 1 Starting the System and Observing Initial Conditions 7 2 Status of the SCE 1000 After Abnormal Boot 3 9 Step 1 Configuring Initial Settings 5 6 Step
83. forwarding of traffic The link is forced down resulting in traffic cutoff at Layer The Forwarding mode enables control of traffic flow and is not compatible with the non operational status In a single SCE 1000 topology the value of this parameter is determined by whether or not the link can be completely cut when the SCE 1000 fails or whether traffic flow should continue across the link in spite of platform failure e Cutoff mode is required for the following e Redundant inline topology e Non redundant inline topology if value added services are crucial and are more important than maintaining connectivity Bypass mode is required for the following e Non redundant inline topology if connectivity is crucial Link Failure Reflection Parameter The link failure reflection refers to the behavior of the SCE 1000 when one of the data links fails Some network redundant topologies require a layer 1 cutoff in order for the network element to recognize the link failure and translate it into action switch to redundant link In this case if one of the ports fails it must be reflected to the other port as well e Link failure reflection When one data port link fails the SCE 1000 forces the other port link down as well The port will be forced down as long as the first port link is down When the problematic port link goes up the other port link will also be turned on again e No link failure reflection Link failure is not
84. g 8 5 Viewing the User Log Counters 7 3 8 6 Ww World Wide Web xi Cisco SCE 1000 2xGBE Installation and Configuration Guide
85. h to the off position and reseat the power cable at the power source lit or do not remain lit continuously Power source is faulty Turn the switch to the off position connect the power cable to another power source if available and turn the switch back on Faulty power cable Turn the switch to the off position remove the cable and replace it Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting E Problem Solving Using a Subsystems Approach Faulty power supply Table 8 4 Power Supply LEDs LED Label Color State IN Green OK Green Power A B front panel Green Red Steady Cisco SCE 1000 2xGBE Installation and Configuration Guide T Off k 5 Off Steady Off If the system still fails to come up when the power supply is connected to a different power source with a new power cable the power supply unit is probably faulty Contact a service representative Function The input voltage is in the required range The input voltage is not in the required range The output voltage is in the required range between 11 9 and 12 1 VDC The output voltage is not within the required range is greater than 12 1 VDC or less than 11 9 VDC Corresponding power supply unit is present and functioning normally Corresponding power supply unit present but malfunctioning Corresponding power supply unit is either not present or has failed
86. hapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Connecting the Management Interface ea 4 packets transmitted 4 packets received 0 packet loss round trip ms min avg max 0 0 0 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 6 Cabling the Line Ports and Completing the Installation This chapter provides instructions for cabling the Gigabit Ethernet ports and for configuring Gigabit Ethernet GBE interface parameters r4 Note When installing an External Optical Bypass module the SCE 1000 line ports are connected to the module See Cabling the External Optical Bypass Module on page A 4 for complete instructions This chapter contains the following sections e Connecting the line ports to the network 6 1 e Loading and Activating a Service Control Application 6 8 Connecting the line ports to the network The procedures for cabling the line ports configuring the interface parameters and testing connectivity of the links are explained in the following sections e Cabling Diagrams on page 6 1 Configuring the GBE Interface Parameters on page 6 3 Connecting the GBE Line Interface Ports on page 6 5 Testing Connectivity Examining Link LEDs GBE Counters Testing Connectivity Examining Link LEDs and Counters on page 6 7 Cabling Diagrams Before beginning find the appropriate cabling diagram for the topology in your inst
87. hat the two SCE 1000 platforms are in the same Domain All configurations performed on this Domain are automatically updated on both SCE Platforms Both boxes should also be assigned to the same Subscriber Domain For more information on Domains see the Cisco SCMS Subscriber Manager User Guide The common protocols used for redundancy traffic switching between network elements such as routers and switches in networks are Spanning Tree in layer2 HSRP in layer3 usually used in data centers and other common routing protocols like OSPF or RIP 2 Note When using routing switching protocols that perform load balancing as well the load balancing capabilities should be disabled The transition to the backup SCE 1000 platform is transparent Once the routers switches detected that traffic has been cut they start sending traffic through the redundant link After this occurs the failed SCE 1000 can be fixed replaced with no downtime since the box is effectively disconnected from the network After fixing replacing the failed SCE 1000 you must copy the configuration of the current active SCE 1000 to the fixed replaced SCE 1000 The backup and restore procedures used for copying policies and Service Configurations from one SCE 1000 to the next are detailed in the Service Control Application Suite for Broadband User Guide Failure and Recovery It is important to decide how the system should behave in case of the failure of the SCE 1000 both
88. hived New events are then automatically logged to the alternate log file When the second log file reaches maximum capacity the system then reverts to logging events to the first log file thus overwriting the temporarily archived information stored in that file Basic operations include Copying the User Log to an external source Viewing the User Log Clearing the User Log Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting Troubleshooting Tools E e Viewing clearing the User Log counters Copying the User Log You can view the log file by copying it to an external source or to disk This command copies both log files to the local SCE 1000 platform disk or any external host running a FTP server To copy the user log to an external source use the following command From the SCE 1000 prompt type logger get user log file name ftp username password ipaddress path and press Enter The SCE 1000 prompt appears To copy the user log to an internal location use the following command From the SCE 1000 prompt type logger get user log file name target filename and press Enter The SCE 1000 prompt appears Viewing the User Log a Note This command is not recommended when the user log is large Copy a large log to a file to view it see Copying the User Log on page 8 5 To view the user log From the SCE 1000 prompt type more user log and pre
89. icates 10 Mbps Step 2 Test connectivity From the host that you intend to use for remote management ping to the SCE 1000 by typing ping and the SCE 1000 IP address and pressing Enter see the example below Note Please note that only step 2 above is performed from the remote management host Mng port connection This verifies that an active connection exists between the specified station and the management port The ping program sends an echo request packet to an IP address and then awaits a reply Ping output can help you evaluate path to host reliability delays over the path and whether the host can be reached or is functioning This completes the procedures for connecting the management interfaces and for initial configuration of the SCE 1000 platform Proceed to the next chapter for a description of the procedures for cabling the Gigabit Ethernet ports and for configuring Gigabit Ethernet GBE interface parameters EXAMPLE The following example displays a typical ping response where the target IP address is 10 1 1 201 C gt ping 10 1 1 201 pinging 10 1 1 201 PING 10 1 1 201 56 data bytes 64 bytes from host icmp_seq 0 time 0 ms 64 bytes from host 10 1 1 201 icmp_seq 1l time 0 ms 64 bytes from host icmp_seq 2 time 0 ms 64 bytes from host 10 1 1 201 icmp_seq 3 time 0 ms 10 1 1 201 PING Statistics Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l C
90. iguration of access control lists is done in two stages Step 1 Create the access control lists You may create 99 ACLs with a maximum of 20 entries per list Each entry consists of an IP address and an indication of whether access is permitted or denied to this IP address Step 2 Assign the ACLs to the appropriate management interface See Step 9 Configuring the Topology Dependent Parameters on page 5 18 The dialog permits you to skip the creation editing of the ACLs and go directly to assigning ACLs to the management interfaces Entry Formats Each ACL may permit deny access to any IP address one or more ranges of IP addresses or one or more individual IP address Three entry formats are available to support these options Any IP address Type the word any Any IP address will be permitted or denied access Range of IP addresses Type the beginning IP address in the desired range then enter the wildcard bits that define the range This wildcard functions like a reverse mask in that all 1 bits in the wildcard indicate the corresponding bit in the IP address should be ignored All other bits must match the corresponding bit in the specified IP address Refer to the table below for examples Each range of IP addresses can be configured to be permitted or denied access e Individual IP address Type the desired IP address then enter the wildcard bits 0 0 0 0 Each individual IP address can be configure
91. ion before applying it The system displays the configuration including parameters that were not changed The system also displays any errors that are detected in the configuration When the configuration is satisfactory you may apply and save the new configuration The following table lists all the parameters included in the initial configuration It is recommended that you obtain values for any parameters that you will configure at this time before beginning the setup a Note For further information regarding any configuration step or specific parameter refer to the relevant section in the Cisco Service Control Engine SCE Software Configuration Guide Setup Command Parameters Table 5 1 Setup Command Parameters Parameter Definition IP address IP address of the SCE 1000 subnet mask Subnet mask of the SCE 1000 default gateway Default gateway hostname Character string used to identify the SCE 1000 admin password Admin level password Character string from 4 100 characters beginning with an alpha character root password Root level password Character string from 4 100 characters beginning with an alpha character password encryption Enable or disable password encryption status Time Settings Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration a Initial System
92. ion is enabled it encrypts the previously entered passwords R Note Passwords are needed for all authorization levels in order to prevent unauthorized users from accessing the SCE 1000 Admin level should be used by the network administrator Root level is for use by Cisco technician Passwords must meet the following criteria e Minimum length 4 characters e Maximum length 100 characters e Begin with an alpha character e May contain only printable characters Passwords are case sensitive Note The default password for all levels is cisco Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration a Initial System Configuration To change the passwords complete the following steps Step 1 The default User password is displayed To accept the displayed value press Enter To change the value type the desired string and press Enter Step 2 The default Admin password is displayed To accept the displayed value press Enter To change the value type the desired string and press Enter Step 3 The default Root password is displayed e To accept the displayed value press Enter To change the value type the desired string and press Enter Step 4 Configure password encryption By default password encryption is not enabled e To disable password encryption press Enter
93. istrator contact name John Smith Step 9 Configuring the Topology Dependent Parameters Step 1 The topology configuration menu is a series of guided questions relating to the deployment of the SCE 1000 in the network and its mode of operation Values for the parameters are configured based on the user answers The correct value for each parameter must be ascertained before configuring the system to make sure that the system will function in the desired manner See Topology on page 3 1 fora comprehensive discussion of topology and the related parameters There are three topology related parameters Connection mode Can be either Inline or Receive only depending on the physical installation of the SCE 1000 Bypass state when the SCE 1000 is not operational on failure This parameter determines whether the system cuts the traffic or bypasses it when the SCE 1000 has failed Status after reboot caused by fatal error or abnormal shutdown This parameter determines whether the SCE 1000 returns to normal operational state after a failure The procedure described below is a hypothetical presentation of all the questions in the topology configuration In actual practice it is impossible for all questions to be presented in any one configuration as this part of the dialog is not linear like the other sections but branches depending on the parameter values entered Study the examples that follow to understand the proced
94. ith a screw in only one corner of the unit Therefore both power supply units can be fastened only if both units are inserted in the proper orientation This also prevents the accidental installation of one DC unit and one AC unit Refer to the following figures The handle of the AC unit is at the bottom of the unit Figure 4 12 AC Power Module rs D DaO 4X5 hig The handle of the DC unit is at the top of the unit Figure 4 13 DC Power Module g f 1 2 5 LEDs The following LEDs are used to monitor the functioning of the power supply units e On the power supply unit both AC input and DC input IN LED green e OK LED green e On the Front Panel on page 2 2 e Power LED There are two Power LEDs on the front panel Power A and Power B one LED corresponding to each power supply unit Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 4 Installation and Maintenance Power Supply Overview E On both the AC input and DC input power supplies the IN LED iis used to monitor the voltages received by the platform from the power source If the input voltages are within normal operating ranges the green IN LED is illuminated If the input voltages are above or below normal ranges the IN LED is not illuminated On both the AC input and DC input power supplies the OK LED is used to monitor the power supply DC output voltages used to power the platf
95. ive only Bypass Operational switch with port mirroring Bump in the wire Bump in the wire monitor Inline Bypass Operational and control not redundant Bump in the wire monitor Inline Bypass Operational only not redundant Bump in the wire monitor Inline Cutoff Operational 1 and control redundant Bump in the wire monitor Inline Cutoff Operational 1 only redundant Italicized values represent automatically applied defaults that are applied based on previously defined parameters These values can be changed only via specific CLI commands 1 In a redundant topology it is also possible to configure admin status after abnormal boot to be Not operational In this case though the SCE 1000 would have to be manually reloaded in order to resume full functionality Cisco SCE 1000 2xGBE Installation and Configuration Guide gt Warning CHAPTER 4 Installation and Maintenance This chapter explains how to install a SCE 1000 platform in a rack or in a general tabletop or workbench installation Additionally this chapter contains instructions for installing or replacing the power supply units and fan modules Before you install operate or service the system read the Regulatory Compliance and Safety Information for the Cisco Service Control Engine This guide contains important safety information you should know before working with the system This chapter contains the following
96. ive traffic from SCE 1000 show interface GigabitEthernet 0 e GBE link is up No traffic is being transmitted to Check traffic connection at pee GBE interface the SCE 1000 from its peers link LED is continuous green e No traffic received GBE interface Rx LED is not flashing Auto negotiation is disabled at Check auto negotiation the SCE 1000 but enabled at Configuring the GBE peer Interface Parameters on page 6 3 configuration in the SCE 1000 and in peer Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 APPENDIX A The Extemal Optical Bypass Module The SCE 1000 platform External Optical Bypass module preserves the service provider GBE links in case of complete power failure of the SCE 1000 platform or for implementing a maintenance window The SCE 1000 platform state of the art Service Control platform is being deployed at ISPs Cable and Wireless Tierl provider networks and is therefore required to comply with the carrier grade availability requirements of these mission critical networks The SCE 1000 platform already includes an internal Electrical Bypass module that puts the SCE 1000 platform into bypass state in case of a software or hardware failure at the platform main board thereby preserving the GBE network link The External Optical Bypass module provides additional service protection by enabling automatic preservation of the network GBE link in two additional important s
97. lanning a proper location for the SCE 1000 and the layout of your equipment rack or wiring closet is essential for successful system operation Equipment placed too close together or inadequately ventilated can cause system over heating In addition chassis panels made inaccessible by poor equipment placement can make system maintenance difficult Airflow Figure 4 2 Airflow Through the SCE 1000 SN Righi When you plan the location and layout of your equipment rack or wiring closet you need to consider how air flows though your system The SCE 1000 draws cooling air in through the intake vents on the left side of the chassis moves the air across the internal components and out through the right side and rear panel of the chassis The above figure illustrates the airflow through the SCE 1000 Remember to leave a two inch 5 cm clearance on both sides of the SCE 1000 and five inches 12 7 cm at the rear for adequate airflow for the inlet and exhaust vents Site Requirements The following tables contain the site requirement specifications for the SCE 1000 Table 4 2 SCE 1000 Environmental Requirements Specification Acceptable Range Temperature nominal 41 F to 104 F 5 C to 40 C Short term temperatures 23 F to 131 F 5 C to 55 C Relative humidity 5 to 95 non condensing Heat dissipation 683 BTU hour Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 4 Installation and M
98. lation 6 1 Cabling the Management Port 5 23 Check the LEDs e 8 7 Checking Conditions Prior to System Startup 7 1 Checking the Shipping Container Contents 2 5 Cisco Service Control Capabilities 1 2 Cisco com xii Clearing the User Log 8 6 CLI Commands for Troubleshooting 8 3 Collection 1 6 Configure GigabitEthernet Auto Negotiation 6 5 Configuring Auto Negotiation 6 3 Configuring the GBE Interface Parameters 6 3 Connecting the GBE Line Interface Ports 6 5 Connecting the line ports to the network 6 1 Connecting the Local Console 5 1 Connecting the Management Interface 5 23 Connecting the Management Interfaces and Performing Initial System Configuration 5 1 Connection Mode Parameter 3 7 Contacting TAC by Telephone xiii Contacting TAC by Using the Cisco TAC Website xiii Conventions x Copying the User Log 8 5 D Document Revision History e vii Documentation CD ROM xi Documentation Feedback xii E Entry Formats 5 12 Examining the LEDs 6 7 External Optical Bypass Functionality A 2 External Splitting Receive only Topology e 3 4 F Failure and Recovery 3 6 Failure Detection Mechanism 3 2 Fan Module Overview e 4 20 Fiber Specifications 6 6 Final Tests 7 3 Front Panel 2 2 Functionality 3 3 Cisco SCE 1000 2xGBE Installation and Configuration Guide a Index G Generating a File for Te
99. le output from the show line vty timeout command Timeout is 30 minutes Troubleshooting the link interface subsystem e show interface GigabitEthernet 0 Displays information for a specific GBE Interface Following is a sample output from the show interface command ip address 10 1 6 145 subnet mask 255 255 0 0 Configured duplex auto AutoNegotiation is On link is Up actual duplex half show interface GigabitEthernet 0 counters Displays the values of counters of a GBE interface Following is a sample output from the show interface counters command In total octets 191520 In good unicast packets 560 In good multicast packets 0 In good broadcast packets 0 In packets discarded 0 In packets with CRC Alignment error 0 In undersized packets 0 In oversized packets 0 Out total octets 0 Out unicast packets 0 Out non unicast packets 0 Out packets discarded 0 Refer to The User Log on page 8 4 for an explanation of commands related to the user log The User Log The user log is an ASCII file that can be viewed in any editor It contains a record of system events including startup shutdown and errors You can use the Logger to view the user log to determine whether or not the system is functioning properly as well as for technical support purposes The Logging System Events are logged to one of two log files After a file reaches maximum capacity the events logged in that file are then temporarily arc
100. logo appears on the local terminal and the setup configuration dialog is entered System Configuration Dialog At any point you may enter a question mark followed by Enter for help Use ctrl C to abort configuration dialog at any prompt Use ctrl1 Z to jump to the end of the configuration dialog at any prompt Default settings are in square brackets Would you like to continue with the System Configuration Dialog yes no y Type y and press Enter The system configuration dialog begins Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration E Initial System Configuration Upon initial connection to the local terminal as described above the system configuration wizard automatically runs to guide the user through the entire setup process The wizard prompts for all necessary parameters displaying default values where applicable You may accept the default values or define other values With the exception of the time settings which take effect immediately when entered the new configuration is applied and saved only at the end of the dialog when approved by the user Therefore if the setup dialog is aborted no change takes place in the configuration other than time settings if entered When the dialog is complete you may review the new configurat
101. logy having only traffic monitoring capabilities R Note Receive only topologies can also be implemented using a switch Such a switch must support SPAN functionality that includes separation between ingress and egress traffic and multiple SPAN ports destinations Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation Connecting the line ports to the network Figure 6 2 External Splitting Topology Z 5 PS Subscriber Router ein Router Configuring the GBE Interface Parameters By default the SCE 1000 GBE line interface ports are configured with auto negotiation disabled The procedure for enabling auto negotiation for the GBE line interface ports is explained in the following section R Note Auto negotiation must be disabled when the SCE 1000 is deployed via an external optical splitter receive only topology x Note If you change any parameters you must save the new configuration settings Type copy running config startup config and press Enter Configuring Auto Negotiation By default the SCE 1000 line interface ports are configured with auto negotiation enabled However when using an external splitter the auto negotiation must be disabled Note In order to prevent errors when in bypass mode the system must be configured so that the speed and duplex of both line interfaces is the same
102. lowed the system to boot up and performed the initial system configuration you might need to perform more complex configurations which are beyond the scope of this publication For further information on system and interface configuration refer to the following documents e Cisco Service Control Engine SCE Software Configuration Guide e Cisco Service Control Engine SCE CLI Command Reference Rebooting and Shutting Down the SCE Platform Rebooting the SCE Platform Rebooting the SCE 1000 platform is required after installing a new firmware in order for that firmware to take effect There might be other occasions where rebooting the SCE 1000 platform is necessary R Note When the SCE restarts it loads the startup configuration so all changes made in the running configuration will be lost You are advised to save the running configuration before performing reload as described in Saving the Configuration Settings on page 7 6 To reboot your SCE 1000 platform complete the following steps Step 1 At the SCE 1000 prompt type reload and press Enter A confirmation message appears Step 2 Type Y to confirm the reboot request and press Enter EXAMPLE The following example shows the commands for system reboot SCE 1000 reload Are you sure y the system is about to reboot this will end your CLI session Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platfor
103. lues for the parameters for each topology EXAMPLE 1 Following is a sample topology configuration for a topology using an external switch All other parameter values are automatically assigned by the system as follows Link bypass mode on failure Bypass Admin status of the SCE after abnormal boot Operational Would you like to enter the Topology configuration menu no y Enter Connection mode 1 inline 2 receive only Enter your choice 1 2 EXAMPLE 2 Following is a sample topology configuration for a non redundant bump in the wire inline topology All values are the system default values so it is not necessary to type in the response Simply press enter at each line e Connection mode Inline e For a non redundant topology link bypass on failure should be Bypass so that traffic continues to flow through the link After operation of the system resumes and the SCE 1000 reboots the SCE 1000 will resume operation Admin status after abnormal reboot is Operational Would you like to enter the Topology configuration menu no y Enter Connection mode I inline 2 receive only Enter your choice 1 Enter On failure behavior 1 Bypass 2 Cutoff Enter your choice 1 Enter admin status of the SCe after abnormal boot 1 Operational 2 Not Operational Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and P
104. m Operations E Rebooting and Shutting Down the SCE Platform Shutting Down the SCE Platform Note Step 1 Step 2 Step 3 a Note Shutting down the SCE 1000 platform is required before turning the power off This helps to ensure that non volatile memory devices in the SCE 1000 platform are properly flushed in an orderly manner When the SCE platform restarts it loads the startup configuration so all changes made in the running configuration will be lost You are advised to save the running configuration before performing reload as described in Saving the Configuration Settings on page 7 6 To shut down your SCE 1000 platform complete the following steps Connect to the serial console port The CON connector on the SCE 1000 platform front panel 9600 baud The SCE 1000 prompt appears Type reload shutdown A confirmation message appears Type Y to confirm the shutdown request and press Enter EXAMPLE The following example shows the commands for system shutdown SCE 1000 reload shutdown You are about to shut down the system The only way to resume system operation after this is to cycle the power off and then back on Continue y IT IS NOW SAFE TO TURN THE POWER OFF Since the SCE 1000 platform can recover from the power down state only by being physically turned off or cycling the power this command can only be executed from the serial CLI console This limitation h
105. m for 9 0um Core SM Single Mode Diameter SMF Cabling the GBE Port Class 1 laser Avoid exposure to radiation and do not stare into open aperture To cable the SCE 1000 GBE line port complete the following steps Take the appropriate fiber optic cable see Fiber Specifications on page 6 6 and plug it into the appropriate GBE port on the front panel of the SCE 1000 Make sure to push on the connector until you hear a click which indicates that the connector is fully inserted and secured in the receptacle Always make sure that you insert the connector completely into the socket Figure 6 3 Cabling the lt ETH gt Interface Step 2 Verify that the link LED is green If the link LED does not light try removing the network cable plug and reinserting it firmly into the module socket Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation Connecting the line ports to the network Testing Connectivity Examining Link LEDs and Counters Step 1 Step 1 OL 7821 04 If the SCE 1000 platform has been powered up test now to verify that connectivity has been established on all links If the SCE 1000 platform is not powered up perform this step after starting the SCE 1000 platform Examining the LEDs The GBE Link LED must be green in order to verify that an active connection exists The GBE Rx and Tx LEDs if flashi
106. make sure your path between the SCE 1000 platform and its new location is unobstructed Step 2 Place the SCE 1000 platform on the tabletop or workbench OL 7821 04 Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 4 Installation and Maintenance in Installing the SCE 1000 Platform Step 3 View the bottom panel by lifting the SCE 1000 placing your hands around the SCE 1000 sides and lifting the SCE 1000 from underneath To prevent injury avoid sudden twists or moves There are four marked locations indicating where to affix the rubber feet see figure above Step 4 Attach the rubber feet by removing the adhesive strips and affix the rubber feet onto the marked locations on the bottom panel Step 5 Replace the SCE 1000 platform firmly on the tabletop or workbench Remember to check for proper ventilation Allow at least 2 inches 5 cm on each side for proper ventilation and 5 inches 12 7 cm at the back for ventilation and power cord clearance This completes the general workbench or tabletop installation Proceed to section Attaching a Chassis Ground Connection on page 4 10 to continue the installation Rack Mounting a SCE 1000 Platform You can mount the SCE 1000 platform to a 19 rack There are two standard types of equipment racks and the appropriate brackets for each are provided in the enclosed kit e 19 rack with front rack posts the mounting kit includes two mounting brackets as
107. mal boot When the SCE 1000 is not operational should it bypass traffic or cut it off Refer in setup to the table Setup Command Parameters After a reboot due to a failure should the SCE 1000 remain in a Failure status or move to operational status provided no other problem was detected Refer in setup to the table Setup Command Parameters Following are some general instructions regarding the setup dialog e All default values appear in square brackets default If no value appears in the brackets or more than one option appears yes no then this parameter does not have a default value To accept the default value press Enter If you need more information about any parameter type and press Enter A help message will appear describing the expected format of the parameter and any other requirements To jump to the end of the setup dialog at any point accepting all remaining default values press z e In certain cases there will be two or more logically related parameters within a menu In these situations it is not permitted to jump to the end of the setup dialog until all related parameters are configured If you try to jump to the end of the setup dialog the following message will appear Sorry Skipping is not allowed at this stage e Certain groups of related parameters such as time date and SNTP settings form sub dialogs or menus within the setup dialog You may skip an entire me
108. minutes offset from UTC and press Enter Enter time zone minutes offset from UTC 60 The local time and date are displayed and you are asked whether you want to change them The local time and date is 15 00 01 CET FRI 01 July 2002 Would you like to set a new time and date no If the time and date are correct go to step 5 If the time and date are not correct answer yes to the above question and press Enter Would you like to set a new time and date no y Confirm your response and type the new time and date This change will take effect immediately both on the system clock and the calendar it will also set the time zone you entered Are you sure yes no y Enter new local time and date 14 00 01 1 July 2002 Time zone was successfully set The system clock and the calendar were successfully set You are asked whether you wish to enter the SNTP configuration menu If you do not wish to configure the SNTP skip the rest of this section and go to Step 5 Configuring the DNS Settings on page 5 10 To enter the SNTP configuration dialog type y and press Enter Would you like to enter the SNIP configuration menu no y Configure the SNTP broadcast client By default the SNTP broadcast client is not enabled To disable the SNTP broadcast client press Enter To enable the SNTP broadcast client type y and press Enter Enable SNTP broadcast client no Define the time interval between unic
109. mmunities is 20 To add more entries type y and press Enter e Would you like to add another SNMP GET community no y Enter up to 20 SNMP GET communities as described in step 3 and step 4 e When all entries have been added press Enter Would you like to add another SNMP GET community no Type the SNMP SET community name and press Enter The SNMP agent that resides inside the SCE 1000 will respond only to SET requests that use this community string Enter SNMP SET community name Note that there is no default for this parameter Assign an access list to restrict the SNMP management stations that may use this SET community Type a number 1 through 99 or type 0 to permit access to all IP addresses and press Enter Enter Access list number allowing access with this community string use 0 to allow all The maximum number of SET communities is 20 To add more entries type y and press Enter Would you like to add another SNMP SET community no y Enter up to 20 SNMP SET communities as described in step 6 and step 7 e When all entries have been added press Enter Would you like to add another SNMP SET community no Enter the SNMP trap managers menu Would you like to configure SNMP trap managers no y Type y and press Enter The SNMP trap managers dialog begins Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interf
110. n no y Enter a full FTP path of the remote destination ftp vk vk 10 1 1 253 h copyofstartup txt Committing configuration Configuration completed successfully Saving configuration Writing general configuration file to temporary location Backing up general configuration file Copy temporary file to final location Done EXAMPLE 3 Following is an example of a configuration that was aborted although no errors were detected Data collection for the system configuration is completed Would you like to view the new configuration before it is applied yes no Apply and Save this configuration yes no n The changes you have just entered would be discarded are you sure yes no y Setup procedure aborted no configuration changes made Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration Connecting the Management Interface E Connecting the Management Interface The SCE platform is equipped with two RJ 45 management MNG ports These ports provide access from a remote management console to the SCE platform via a LAN The two management ports provide the possibility for a redundant management interface thus ensuring management access to the SCE platform even if there is a failure in one of the management links If only one management port is used the desired port is simply
111. n a four post rack both front and back posts complete the following steps Step 1 Assemble the two crossrail supports as illustrated below Use three screws for each crossrail assembly Make sure that they are oriented so that both crossrails will support the SCE 1000 when they are attached to the rack Figure 4 6 Assembling the Slider Brackets Step 2 Align the crossrail supports with the side of the rack parallel to the floor Step 3 Insert and tighten two screws to the front posts or mounting strips of the rack Step 4 Insert and tighten two screws to the Back posts of the rack Figure 4 7 Attaching the Crossrails to the Rack 1 D 3 _ _ TT g pou v 2 ar _ lt Y i t Step 5 Repeat steps 2 through 4 on the other side of the rack keeping the brackets flush against the posts and parallel to the supporting bracket on first side of the rack Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance OL 7821 04 Step 1 Step 2 Step 3 Installing the SCE 1000 Platform This completes the steps for attaching the rack mount supporting brackets to the rack You are now ready to mount the SCE 1000 to the rack Mounting the System to the Rack When the appropriate mounting brackets are securely installed the SCE 1000 can be installed into the rack To mount the SCE 1000 to the rack after the brackets are installed compl
112. n the following sections Powering Down the Power Supply Unit and Disconnecting Input Power on page 4 15 Removing the Power Supply Unit on page 4 16 Replacing the Power Supply Unit on page 4 17 Reconnecting the Power on page 4 17 A ESD Warning Do not remove or install modules without using appropriate anti static guard measures The SCE 1000 includes an anti static wrist strap in the accessory kit Attach the copper tape strap to an unpainted metal surface on the chassis You may leave the strap connected to the chassis when your have finished Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance Removing and Replacing a Power Supply Unit A Warning Never install an AC power module and a DC power module in the same chassis Powering Down the Power Supply Unitand Disconnecting Input Power The following sections describe how to remove power from an AC input power supply and a DC input power supply Powering Down an AC Input Power Supply on page 4 15 Powering Down a DC Input Power Supply Unit and Removing the DC Input Leads on page 4 16 Powering Down an AC Input Power Supply To power down an AC input power supply to the SCE 1000 platform complete the following steps gt Warning Make sure that the power supply unit is switched off before replacing a power supply unit NO hot swap Note that one AC in
113. new configuration would you like to view them yes y The following errors were found Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration a Initial System Configuration Warning RDR formatter destination 10 1 1 1 is not allowed in the IP access class Warning default Gateway 10 1 1 1 is not allowed in the IP access class Warning IP Access list 1 conflicts with Telnet Access list 2 as follows Access list 2 permits all addresses while Access list 1 denies it Apply and Save this configuration yes no n Setup procedure aborted no configuration changes made EXAMPLE 2 Following is an example of a configuration that was applied and saved to the startup configuration as well as to an FTP site Although not demonstrated in this example it is recommended that you always view the configuration before applying it Data collection for the system configuration is completed Would you like to view the new configuration before it is applied yes no Apply and Save this configuration yes no y New configuration would be displayed here The running configuration would be overwritten by the changes you have just entered are you sure yes no y The new running configuration will be saved to the startup configuration Do you want to save a copy of the startup configuration file in a remote statio
114. nfiguration Will the SCE Platform be installed as inline Or will the SCE Platform use an optical splitter e Redundancy Must the system be designed to guarantee uninterrupted service If so there must be a backup SCE Platform to assume operation in case of failure of the primary data link Link failure and recovery How should the SCE Platform respond to platform failure and subsequent recovery Should traffic flow continue even though the unit is not operating or be halted until the platform is repaired replaced Should the unit actually resume operation when it is again operational Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 3 Topology i Issues to Be Considered SCE Platform Configuration There are four topology related parameters Connection mode Can be Inline or Receive only depending on the physical installation of the SCE 1000 May be configured via either the setup command or the connect ion mode command Bypass mode when the SCE 1000 is not operational on failure This parameter determines whether the system cuts the traffic or bypasses it when the SCE 1000 has failed May be configured via either the setup command or the connection mode command Status after reboot caused by fatal error or abnormal shutdown This parameter determines whether the SCE 1000 returns to normal operational state after a failure May be configured via either the set
115. ng CLI command show system operation status Table 8 2 SCE 1000 Operational States SCE 1000 Description Status LED State Operational Status Booting Initial state after reset Orange Operational SCE 1000 becomes operational after completing the following Flashing green process e Boot is completed e Power self tests are completed without failure e Platform configuration is applied Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 8 Troubleshooting E Problem Solving Using a Subsystems Approach SCE 1000 Description Status LED State Operational Status Warning SCE 1000 is fully operational as above but one of the Flashing orange following occurred e Line ports GBE ports to the link are down e Management port link is down e Temperature raised above threshold e Voltage not in required range e Fans problem e Power supply problem e Insufficient space on the disk Note If the condition that caused the SCE 1000 to be in Warning state is resolved for example link is up the SCE 1000 reverts to Operational state Failure System is in Failure state after Boot due to one of the following Red conditions e Power on test failure e Three abnormal reboots in less than 20 minutes e Platform configured to enter Failure mode consequent to failure induced reboot this is configurable using CLI command Note Depending on the cause of failure the management interface and the platform
116. ng There is danger of explosion if the lithium battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 5 Connecting the Management Interfaces and Performing Initial System Configuration This chapter explains how to connect the SCE 1000 platform to a local console and perform the initial system configuration via the setup wizard that runs automatically Additionally this chapter contains instructions for cabling the Fast Ethernet Management interfaces r4 Note When installing a cascaded system it is extremely important to follow the sequence of procedures outlined in the section Installing a Cascaded System This chapter contains the following sections e Connecting the Local Console 5 1 e Initial System Configuration 5 3 e Connecting the Management Interface 5 23 Connecting the Local Console Even if you will be managing the SCE 1000 from a remote location you must first connect the unit to a local console and configure the initial settings for the SCE 1000 to support remote management When the initial connection is established the setup utility will run automatically prompting you to perform the initial system configuration Cisco SCE 1000 2xGBE Installation and Configuration Guide OL
117. ng green indicate that traffic is being received or transmitted by the SCE 1000 platform respectively Note that in an inline topology the Rx and Tx LEDs indicate that packets are being received transmitted by the SCE 1000 platform In optical splitter topologies the Rx LEDs are the sole indicators The Tx LEDs do not blink since the Tx is not connected to the port in this topology Viewing the Counters to See that the Network Traffic is Reaching the Device In inline topology you can monitor traffic via the platform counters for both the Rx and Tx connections The counters increase together with the increased number of packets that flow through the SCE 1000 for both Rx and Tx However in receive only topologies the counters for the Tx do not increment that is Tx does not have a function in monitoring traffic as it is disconnected To view the Gigabit Ethernet port status Type show interface Gigabit Ethernet 0 interface number This displays the port link and auto negotiation status EXAMPLE The following example displays a system response SCE 1000 show interface Gigabit Ethernet 0 1 Auto negotiation configured Enabled Actual Status Link is on Auto negotiation Enabled Bandwidth 100000Kbps Burst size 50000bytes Again auto negotiation for bump in the wire topology may be enabled or disabled For receive only topologies using an external splitter auto negotiation must be disabled To view th
118. ning the appropriate ACL Type the number of the ACL to be assigned to the Telnet interface and press Enter To accept the default ACL press Enter Enter Telnet access class 0 2 EXAMPLE This example illustrates a common access control scenario Let us assume the following e We want to permit every station to access the SCE on the management port e g ping SNMP polling etc We want to restrict Telnet access to only a few permitted stations We therefore need to create two access control lists e For general IP access permit access to all IP addresses For Telnet permit access to the specified IP address and deny to all others Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration ACL 1 permit any IP address Assign to IP access ACL 2 permit access to 10 1 1 0 10 10 10 1 deny to all others Assign to Telnet access Would you like to enter the Access lists configuration menu no y Would you like to create new Access lists or modify existing lists no y Enter ACL number 1 Does this entry permit access yes Enter IP address or the word any to denote any IP address any This entry matches every IP address no use in adding more entries to this Lieste Would you like to configure another list no y Enter ACL number 2 Does this
119. nsive features and functionality which are documented in the following resources e Cisco CLI software e Cisco Service Control Engine SCE Software Configuration Guide Cisco Service Control Engine SCE CLI Command Reference Note You can access Cisco software configuration and hardware installation and maintenance documentation on the World Wide Web at Cisco Website URL http www cisco com Translated documentation is available at the following URL International Cisco Website http www cisco com public countries_languages shtml e For initial installation and startup information refer to the SCE 1000 2xGBE Quick Start Guide e For international agency compliance safety and statutory information for wide area network WAN interfaces for the SCE 1000 platform refer to the Regulatory Compliance and Safety Information for Cisco Service Control Engine SCE For installation and configuration of the other components of the Service Control solution refer to e Cisco Service Control Management Suite Subscriber Management User Guide Cisco Service Control Management Suite Collection Manager User Guide e Cisco Service Control Application for Broadband User Guide e Cisco Service Control Application Reporter User Guide e To view Cisco documentation or obtain general information about the documentation refer to the following sources Obtaining Documentation on page xi The Cisco Information Packet that shipp
120. nu thereby accepting all default values for the parameters within the menu Each group of related parameters is prefaced by a question asking whether you want to enter the menu To skip the menu answer no n to the question EXAMPLE Would you like to enter th SNMP configuration menu n Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration a Initial System Configuration To abort the setup dialog at any point without making any configuration changes press c All changes already entered will be lost with the exception of time settings Step 1 Configuring Initial Settings Verify the following initial settings for the SCE 1000 e IP address e Subnet mask e Default gateway All values are Internet addresses of the form X X X X where each letter corresponds to a decimal number between 0 and 255 To configure the initial settings complete the following steps Step 1 The current IP address is displayed To accept the displayed value press Enter To change the value type the desired value in the format x x x x and press Enter Step 2 The current subnet mask is displayed e To accept the displayed value press Enter To change the value type the desired value in the format x x x x and press Enter Step 3 The current IP address of the default gateway is displayed e To ac
121. number of the ACL controlling IP access telnet ACL ID number of the ACL controlling telnet access SNMP Configuration SNMP agent status Enable or disable SNMP management GET community names Community strings to allow GET access and associated ACLs maximum 20 SET community names Community strings to allow SET access and associated ACLs maximum 20 trap managers Trap manager IP address community string and SNMP version maximum 20 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Parameter Initial System Configuration E Definition Authentication Failure trap status Set the status of the Authentication Failure trap See Traps enterprise traps status Set the status of the enterprise traps See Traps system administrator Name of the system administrator Topology Configuration connection mode Is the SCE 1000 installed in inline topology or receive only using an optical splitter link bypass mode on operational status When the SCE 1000 is operational should it bypass traffic or not Refer in setup to the table Setup Command Parameters redundant SCE 1000 platform Is there a redundant SCE 1000 installed as a backup link bypass mode on non operational status operational status of the SCE after abnor
122. o install the SCE 1000 chassis and the rack mount kit if installing the SCE 1000 platform in a rack fan modules and power supplies e Number 1 and 2 Phillips screwdriver e 1 4 inch flat blade screwdriver e 4 Hex Wrench e Screws compatible with your rack for mounting the SCE 1000 to the rack e 12 AWG or 2 5 mm copper installation wire with hex or loop connectors for DC power leads Ring terminals must be UL approved and suitable for 12 AWG wire e Level optional Tape measure optional Appropriate cables to connect the SCE 1000 to the network and console terminal e Rack mounting kit optional e Anew AC input or DC input power supply Anew fan module Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance Preparing to Install the SCE 1000 Platform Site Requirement Guidelines r4 Note OL 7821 04 The environmental monitoring functionality in the SCE 1000 protects the system and components from potential damage from over voltage and over temperature conditions To ensure normal operation and to avoid unnecessary maintenance plan your site configuration and prepare your site before installation After installation make sure the site maintains an ambient temperature of 41 F to 104 F 5 C to 40 C with short term temperatures ranging from 23 F to 131 F 5 C to 55 C and keep the area around the SCE 1000 chassis free from dust P
123. o the side of the SCE 1000 Choose the proper bracket for your installation 2 post rack or 4 post rack as illustrated in Rack Mounting a SCE 1000 Platform Rack Mounting a SCE 1000 Platform on page 4 6 Step 2 Insert and tighten three screws Figure 4 4 Attaching the Mounting Brackets 4 post WD Figure 4 5 Attaching the Mounting Brackets 2 post 4 2 Step 3 Repeat steps 1 and 2 on the other side of the SCE 1000 This completes the steps for attaching the rack mount brackets to the SCE 1000 If mounting the SCE 1000 in a rack with only two posts skip to Mounting the System to a Rack Mounting the System to a Rack Mounting the System to the Rack on page 4 9 If mounting the SCE 1000 in a rack with four posts proceed to the next step to attach the crossrail supports to the rack Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance a Installing the SCE 1000 Platform Attaching the Crossrail Supports to the Rack When mounting in a rack with four posts front and back the two crossrail supports are mounted one on each side of the rack The SCE 1000 then slides into these crossrails which support the weight of the unit x Note Cisco recommends that you allow at least 1 or 2 inches 2 54 or 5 08 cm of vertical clearance between the SCE 1000 and any equipment directly above and below it To install the crossrail supports o
124. oadcast client no y Enter time interval in seconds between unicast updates 900 Would you like to configure SNTP unicast servers no y Enter IP address or hostname of SNIP unicast server 10 1 1 1 Step 5 Configuring the DNS Settings The DNS configuration menu defines the IP address of the domain name server which is used for DNS lookup as well as the default domain name which is used to complete unqualified host names You may choose to skip the DNS configuration menu if you wish to accept all default values To configure DNS settings complete the following steps Step 1 Enter the DNS settings menu Would you like to enter the DNS configuration menu no y Type y and press Enter The DNS settings dialog begins Step 2 Enable or disable DNS lookup To enable DNS lookup press Enter To disable DNS lookup type n and press Enter Enable IP DNS based hostname translation yes If you choose to disable DNS lookup skip the rest of this section and go to Step 6 Configuring the RDR Formatter Destination on page 5 11 The rest of the dialog is not presented as it is irrelevant when DNS lookup is disabled Step 3 Type the default domain name to be used and press Enter Note that there is no default domain name You may accept the default domain name or enter a new one Enter default domain name Step 4 Type the IP address of the primary domain name server and press Enter
125. ocumentation and did not receive it we will ship the documents to you within 24 hours To order documents contact a customer service representative Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 2 Introduction to the SCE Platform SCE 1000 Installation Checklist E SCE 1000 Installation Checklist To assist you with your installation and to provide a historical record of what was done by whom photocopy the following SCE 1000 Installation Checklist Indicate when each procedure or verification is completed When the checklist is completed place it in your site log along with the other records for your new SCE 1000 platform Table 2 5 SCE 1000 Installation Checklist Task Verified Date Date SCE 1000 received SCE 1000 and all accessories unpacked Safety recommendations and guidelines reviewed Topology verified number of SCE 1000 platforms number of links and whether inline or receive only Installation Checklist copied Site log established and background information entered Site power voltages verified Site environmental specifications verified Required passwords IP addresses device names and so on needed for initial configuration available refer to Setup Command Parameters Required tools available Network connection equipment available SCE 1000 mounted in rack optional AC DC power cables connected to AC DC sources and SCE 1000 platform Console port set for 96
126. on volatile counter for the user file log only use the following command From the SCE 1000 prompt type show logger device user file log nv counters and press Enter The user file log non volatile log counter information appears followed by the SCE 1000 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting Check the LEDs OL 7821 04 Troubleshooting Tools prompt Generating a File for Technical Support In order for technical support to be most effective the user should provide them with the information contained in the system logs Use the logger get support file command to generate a support file for the use of Cisco technical support staff To generate a log file for technical support From the SCE 1000 prompt type logger get support file filename and press Enter The support information file is created using the specified filename and the SCE 1000 prompt appears This operation may take some time The front panel LEDS are the most immediate problem detection mechanism of the platform Refer to the following sections for information on SCE 1000 platform LEDS e Front Panel LEDs e SCE 1000 Operational Status on page 8 7 SCE 1000 Operational Status The following table lists the operational states of the SCE 1000 The Status LED on the SCE 1000 Front Panel reflects the current SCE 1000 operational status The operational status can be displayed usi
127. optical splitter installation may be used for monitoring only In the latter case connection mode must be receive only Physical Installation There are two options for the physical installation configuration of the SCE 1000 Platform Inline installation provides control functionality e Out of line installation utilizing an external optical splitte The physical installation determines the connection mode that should be configured Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 3 Topology in Physical Installation Bump in the Wire Inline Topology Typically the SCE 1000 is connected on a full duplex line between two devices Router BRAS etc When the SCE 1000 is installed as a bump in the wire it physically resides on the data link between the subscriber side and the network side and can both receive and transmit traffic Figure 3 1 Bump in the Wire Installation A J Subscriber Router Switch Router Switch A bump in the wire installation is referred to as inline connection mode Extemal Splitting Receive only Topology In external splitting an external optical splitter resides physically on the GBE link between the subscriber side and the network side In this topology the traffic passes through the external splitter which splits traffic to the SCE 1000 The external splitter is connected to the SCE 1000 via Rx links only The SCE 1000 therefore rec
128. orm The normal operating ranges for the 12 VDC output voltage is between 11 9V and 12 1V If the output voltages are within normal operating ranges the green OK LED is illuminated If the 12 VDC output voltages are above more than 12 1V or below less than 11 9V normal ranges the OK LED is not illuminated The Power A and Power B LEDs on the front panel indicate whether the corresponding power supply unit is functioning normally Refer to the following tables for LED status information Table 4 4 IN LED Status for AC input and DC input Power Supply Units LED State Power Supply Unit Condiiton On green The input voltage is in the required range Off The input voltage is not in the required range Table 4 5 OK LED Status for AC input and DC input Power Supply Units LED State Power Supply Unit Condiiton On green The output voltage is in the required range between 11 9 and 12 1 VDC Off The output voltage is not within the required range is greater than 12 1 VDC or less than 11 9 VDC Table 4 6 Power LED on front panel Status for AC input and DC input Power Supply Units LED State Power Supply Unit Condiiton Continuous green Corresponding power supply unit is present and functioning normally Red Corresponding power supply unit present but malfunctioning Unlit Corresponding power supply unit is either not present or has failed 2 Note Simple Network Management Protocol SNMP monitors the activity of the power
129. orm with two types of connections e GBE optical connections for data link traffic GBE connections from the External Optical Bypass module to both GBE line ports e Power and Control connection Connection to a dedicated connector on the SCE 1000 platform back panel so the SCE 1000 platform can provide power to the External Optical Bypass module Note that the power connection also provides the logical control functionality The External Optical Bypass module is normally inactive not in bypass and simply transfers the two GBE signals to and from the SCE 1000 platform In case the SCE 1000 platform stops providing power to the External Optical Bypass module or in case the power cable is disconnected from the optical bypass module the External Optical Bypass module becomes active bypassing the two GBE links to the SCE 1000 platform and thus preserving network connectivity The figure below illustrates the operation of the bypass module when it is inactive not in bypass The data traffic is simply transferred through the bypass module to the SCE 1000 platform Figure A 1 External Optical Bypass Module Inactive not in bypass Extemal optical bypass module Switch KA i Comel No Bye Router SS a 2 A S et gt a m S Ss fe tx ters A A th SCE 2000 4xGBE The figure below illustrates the operation of the bypass module when it is active in bypass The data traffic flows through the bypass module and the GB
130. orts included in the kit If you are not rack mounting your SCE 1000 place it on a sturdy tabletop or workbench A rubber feet kit is included for tabletop installations This section provides instructions for the physical installation of the SCE 1000 platform including how to install the SCE 1000 in a rack how to install the SCE 1000 on a tabletop or workbench and how to properly ground the SCE 1000 platform The section contains the following topics e Installation Precautions on page 4 5 Installing the SCE 1000 on a Workbench or Tabletop on page 4 5 e Rack Mounting a SCE 1000 Platform Rack Mounting a SCE 1000 Platform on page 4 6 Attaching a Chassis Ground Connection on page 4 10 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance Installing the SCE 1000 Platform installation Precautions The router should already be in the area where you will install it and your installation location should already be determined If not see Site Requirement Guidelines on page 4 3 and the Site Preparation and Safety Guide When installing the SCE 1000 please observe the following conditions e Allow at least 2 inches 5 cm of clearance at its left and right sides for airflow clearance from the inlet and exhaust vents and that no exhaust air from other equipment is drawn into the SCE 1000 For descriptions and illustrations regarding airflow see Airflow
131. pe exit and press Enter The SCE 1000 config prompt appears To exit Global Configuration Mode type exit and press Enter The SCE 1000 prompt appears Auto negotiation must be disabled when the SCE 1000 is deployed via an external optical splitter i e receive only topology Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter6 Cabling the Line Ports and Completing the Installation Connecting the line ports to the network Configure GigabitEthernet Auto Negotiation By default the SCE 1000 GBE line interface ports are configured with auto negotiation disabled A Note Auto negotiation must be disabled when the SCE 1000 is deployed via an external optical splitter receive only topology Note If you change any parameters you must save the new configuration settings Type copy running config startup config and press Enter Step 1 To enter the Global Configuration Mode at the SCE 1000 prompt type configure and press Enter The SCE 1000 config prompt appears Step 2 To enter the desired GBE port interface type interface GigabitEthernet 0 port number and press Enter where port number is the number of the selected port 1 or 2 The SCE 1000 config if prompt appears Step 3 Type auto negotiate and press Enter The SCE 1000 config if prompt appears Step 4 To return to Global Configuration Mode type exit and press Enter The SCE 1000 config prompt appears
132. plete the following steps Enter the Access Control Lists configuration menu Would you like to enter the Access lists configuration menu no y Type y and press Enter The Access Control Lists configuration dialog begins You have the option of creating or modifying Access Control Lists or skipping this section and proceeding directly to assign the existing ACLs to the desired management interfaces Would you like to create new Access lists or modify existing lists no y If you choose not to create or edit Access Control Lists skip to Step 9 Configuring the Topology Dependent Parameters on page 5 18 Type the number of the Access Control List to be configured 1 through 99 and press Enter Note that there is no default for this parameter Begin adding entries to the selected list Indicate whether this entry is permitted access or denied access To permit access press Enter To deny access type n and press Enter Does this entry permit access yes Type the IP address to be added to this list and press Enter Type any and press Enter to include any IP address in the ACL Note that there is no default for this parameter Enter IP address or the word any to denote any IP address Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Initial System Configuration Step 6 Step
133. plitting Receive only Topology 3 4 Redundancy 3 5 Two Platforms on Parallel Links in Bump in the Wire Topology 3 5 Failure and Recovery 3 6 Physical Installation 3 6 Redundancy 3 7 Maintaining the Network Links vs Maintaining SCE 1000 Platform Functionality 3 7 Topology Related Parameters 3 7 Connection Mode Parameter 3 7 On Failure Mode Parameter 3 8 Link Failure Reflection Parameter 3 8 Status of the SCE 1000 After Abnormal Boot 3 9 Installation and Maintenance 4 1 Preparing to Install the SCE 1000 Platform 4 1 Tools and Parts Required 4 2 Site Requirement Guidelines 4 3 Installing the SCE 1000 Platform 4 4 Installation Precautions 4 5 Installing the SCE 1000 on a Workbench or Tabletop 4 5 Rack Mounting a SCE 1000 Platform 4 6 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Contents Attaching a Chassis Ground Connection 4 10 Power Supply Overview 4 11 LEDs 4 12 Power Supply Specifications 4 14 Removing and Replacing a Power Supply Unit 4 14 Powering Down the Power Supply Unit and Disconnecting Input Power 4 15 Removing the Power Supply Unit 4 16 Replacing the Power Supply Unit 4 17 Reconnecting the Power 4 17 Fan Module Overview 4 20 Removing and Replacing the Fan Module 4 20 Replacing the Battery 4 22 Connecting the Management Interfaces and Performing Initial System Configuration 5 1 Connecting the Local Console 5 1 Setting Up the Local Console 5 2 Initial System Configuration 5 3 Set
134. put power supply can be running when the other power supply is being removed or replaced Step 1 Place the on off switch on the AC input power supply in the OFF O position Step 2 Observe that the corresponding Power LED on the front panel turns off Step 3 Remove the cable from the AC input power receptacle This completes the procedure for powering down an AC input power supply unit on a SCE 1000 platform Proceed to Removing the Power Supply Unit on page 4 16 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance ine Removing and Replacing a Power Supply Unit Powering Down a DC Input Power Supply Unit and Removing the DC Input Leads To power down a DC input power supply to the SCE 1000 platform complete the following steps A Warning Before completing any of the following steps and to prevent short circuit or shock hazards ensure that power is removed from the DC circuit To ensure that all power to the power supply unit is OFF locate the circuit breaker on the panel board that services the DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit breaker in the OFF position Note that the power to the relevant power supply unit should be off not necessarily all power to the SCE 1000 platform One DC input power supply can be running when the other power supply is being removed or replaced Step 1 Plac
135. r awareness is achieved using dedicated integrations with subscriber management repositories such as a DHCP or a Radius server or via sniffing of Radius or DHCP traffic Application awareness The ability to understand and analyze traffic up to the application protocol layer Layer 7 For application protocols implemented using bundled flows such as FTP which is implemented using Control and Data flows the SCE platform understands the bundling connection between the flows and treats them accordingly e Application layer stateful real time traffic control The ability to perform advanced control functions including granular BW metering and shaping quota management and redirection using application layer stateful real time traffic transaction processing This requires highly adaptive protocol and application level intelligence e Programmability The ability to quickly add new protocols and easily adapt to new services and applications in the ever changing service provider environment Programmability is achieved using the Cisco Service Modeling Language SML Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 1 Overview The SCE Platform E Programmability is required for new services to be deployed quickly and it provides an easy upgrade path for network application or service growth e Robust and flexible back office integration The ability to integrate with existing third party sy
136. r panel of the SCE 1000 platform to the Control connector on the External Optical Bypass module The SCE 1000 platform immediately starts providing power to the External Optical Bypass module so the bypass module becomes inactive and starts transferring the traffic to the SCE 1000 platform The No Bypass LED should therefore be lit Specifications Item Value Optical Connectors SC Switching Speed 15 ms max Operating Wavelength e Multi Mode 850 nm e Single Mode 1310 nm Operating Temperature 10 C to 65 C 14 F to 149 F Storage Temperature 30 C to 70 C 22 F to 158 F Weight 12 oz 340 g Table A 1 Control cable pinouts Function Pin D type side Pin RJ 45 side Bypass Present common to 2 1 1 Bypass Present common to 1 2 2 GND 3 3 GND 4 4 5V 5 5 5V 6 6 7 NC 7 8 NC 8 9 NC Shield Shield Shield Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Index A Airflow 4 3 Attaching a Chassis Ground Connection 4 10 Attaching the Brackets to the SCE 1000 e 4 7 Attaching the Crossrail Supports to the Rack 4 8 Audience vii B Back Panel e 2 4 Basic SCE 1000 Platform Operations 7 1 Bump in the Wire Inline Topology 3 4 Bypass Mechanism 3 2 C Cabling Diagrams 6 1 Cabling the External Optical Bypass Module e A 4 Cabling the GBE Port 6 6 Cabling the Line Ports and Completing the Instal
137. raps Step 16 Type the name of the system administrator and press Enter Note that there is no default for this parameter Enter system administrator contact name EXAMPLE Following is a sample SNMP configuration configuring one trap manager one GET community and one SET community and enabling the authentication failure trap as well as all enterprise traps Would you like to enter the SNMP configuration menu no y Enable SNMP management no y Enter SNMP GET community name public Enter Access list number allowing access with this community string use 0 to allow all 0 Would you like to add another SNMP GET community no Enter SNMP SET community name private Enter Access list number allowing access with this community string use 0 to allow all 2 Would you like to add another SNMP SET community no Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Initial System Configuration Would you like to configure SNMP trap managers no y Enter SNMP trap manager IP address 10 1 1 253 Enter SNMP trap manager community string public Enter trap manager SNMP version 2c Would you like to add another SNMP trap manager no Enable the Authentication Failure trap no y Enable SCE enterprise traps y Enter system admin
138. reflected to the other port 2 Note Default value no link failure reflection Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 3 Topology Topology Related Parameters E Status of the SCE 1000 After Abnormal Boot x Note OL 7821 04 This parameter determines whether the SCE 1000 returns to normal operational state after a reboot caused by fatal error or abnormal shutdown In general it is desirable that the SCE 1000 resume operation and as promptly as possible However in a redundant topology a recovered SCE 1000 may remain non operational In this case the platform that had been the backup and is currently active will remain active The two options for this parameter are e Operational The status of the SCE 1000 after abnormal boot is operational The platform automatically resumes functioning in the defined operational link bypass mode Not Operational The status of the SCE 1000 after abnormal boot is not operational The platform remains in the defined failure link bypass mode This option is to be used only in a redundant topology where a second operational platform exists Default value Operational for all non redundant systems Must be explicitly configured for redundant topologies Table 3 1 Topology Configuration Summary Table Description Connection On failure link Admin status after mode bypass mode abnormal boot Link connection via external Rece
139. rface Management If both interfaces are used to 0 1 0 2 provide a redundant management interface connect both ports to the LAN via a switch Console 1 RS 232 RJ 45 port for use by technicians A local terminal console using an RS 232 cable with an RJ 45 connector as provided in the SCE 1000 kit AUX 1 RS 232 RJ 45 port used by technicians GBE pors i amp 2 GigabitEthernet SC ports for connecting Refer to Connecting the Line 2 to the link Ports Connecting the line ports to the network on page 6 1 for cabling diagrams for various topologies CLI designation interface GigabitEthernet 0 1 and 0 2 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 l Chapter 2 Introduction to the SCE Platform Front Panel E Table 2 3 SCE 1000 LED Groups LED Groups Description Power A e Continuous green Power supply A is functioning normally e Red Power supply A present but malfunctioning e Unlit Power supply A is either not present or has failed Power B e Continuous green Power supply B is functioning normally e Red Power supply B present but malfunctioning e Unlit Power supply B is either not present or has failed Status The Status LED indicates the operational status of the SCE 1000 system as follows e Unlit indicates no power from either power unit e Orange indicates that the system is booting up e Flashing green indicates that the system is fully operational
140. rmation may be obtained in one of two ways e Push Mode The SM pushes subscriber information to the SCE platform automatically upon logon of a subscriber e Pull Mode On demand in response to a query from the SCE platform to the SM Collection The Cisco Service Control solution generates usage data and statistics from the SCE platform and forwards them as Raw Data Records RDRs using a simple TCP based protocol RDR Protocol The Service Control solution provides the Cisco Service Control Management Suite SCMS Collection Manager CM software as an implementation of a collection system listening in on RDRs from one or more SCE platforms and processing them on the local machine The data is then stored for analysis and reporting functions as well as simple collection and presentation of data to additional OSS systems such as billing Service Configuration Management Service configuration management is the ability to configure the general service definitions of a service control application A service configuration file containing settings for traffic classification accounting amp reporting and control is created and applied to an SCE platform SCA BB provides tools to automate the distribution of these configuration files to SCE platforms and this simple standards based approach makes it easy to manage multiple devices in a large network Service Control provides an easy to use GUI to edit and create these files as well as a
141. rol solution requires that a Service Control application be loaded into the platform to take advantage of the unique SCE platform capabilities Loading and activating an application includes the following stages e Downloading the application provided as an SLI file to the SCE 1000 disk Activating the application Configuring the application The detailed procedure of how to perform these operations is not specified and described in this manual For further details refer to the following documentation e Service Control Application Suite for Broadband User Guide e Service Control Application Suite for Broadband Reference Guide Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 CHAPTER 7 Basic SCE 1000 Platform Operations This chapter describes how to start up the SCE 1000 platform reboot and shutdown It also describes how to manage configurations This chapter contains the following sections e Starting the SCE 1000 Platform 7 1 e Managing SCE 1000 Configurations 7 4 e Performing Complex Configurations 7 9 e Rebooting and Shutting Down the SCE Platform 7 9 Starting the SCE 1000 Platform The procedures for starting the SCE 1000 platform are explained in the following sections Checking Conditions Prior to System Startup on page 7 1 Starting the System and Observing Initial Conditions on page 7 2 Checking Conditions Prior to System Startup Check the following conditions before yo
142. rors that occurred during the installation process To display the user log device counters complete the following steps At the SCE 1000 prompt type show logger device User File Log counters and press Enter EXAMPLE The following example shows the current User File Log device counters SCE 1000 show logger device user file log counters Logger device User File Log counters Total info messages 1 Total warning messages 0 Total error messages 0 Total fatal messages 0 If there are Total error messages or Total fatal messages use the show logger device User File Log command to display details about the errors Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 7 Basic SCE 1000 Platform Operations ing Managing SCE 1000 Configurations Managing SCE 1000 Configurations The procedures for managing SCE 1000 configurations are explained in the following sections Viewing Configuration on page 7 4 Saving the Configuration Settings on page 7 6 Recovering a Previous Configuration on page 7 8 Viewing Configuration When you enter configuration commands it immediately effects the SCE 1000 operation and configuration This configuration referred to as the running config is saved in the SCE 1000 volatile memory and is effective while the SCE 1000 is up After reboot the SCE 1000 loads the startup config which includes the non default configuration as saved by the us
143. s LED should be green while the SCE 1000 is on bypass and unlit when the bypass is turned off e The Status LED should be a constant orange while booting After a successful boot the Status LED is flashing green It takes a several minutes for the SCE 1000 to boot and for the status LED to change from orange to flashing orange or flashing green Observe the initialization process When the system boot is complete the console screen displays a script and system banner similar to the following Cisco Internetwork Operating System Software IOS tm 7300 Software C7300 JS M Version 12 1 9 CISCO RELEASED VERSION Copyright c 1986 2001 by Cisco Systems Inc Compiled Tue 17 Jul 01 01 51 by biff Image text base 0x40008970 data base 0x40BF8000 When you start up the SCE 1000 platform for the first time the system automatically enters the setup wizard which prompts you for configuration information for initial system configuration On the console terminal after the system displays the system banner and hardware configuration you will see the System Configuration Dialog prompt Refer to Initial System Configuration on page 5 3 for a complete description of the setup wizard You have the option of proceeding with the setup wizard to configure the system or exiting from setup and using configuration commands to configure global system wide and interface specific parameters You do not have to configure the
144. save action is not confirmed no the setup is aborted Setup procedure aborted no configuration changes made Ifthe apply and save action is confirmed yes the configuration is applied and saved The new running configuration will be saved to the startup configuration Step 5 If the configuration was applied and saved you may also save it to a file at a remote station Do you want to save a copy of the startup configuration file in a remote station no To save the configuration to a remote station type y and press Enter The system will ask for FTP path Enter a full FTP path of the remote destination Step 6 The system informs you that the configuration is complete Committing configuration Configuration completed successfully Saving configuration Writing general configuration file to temporary location Backing up general configuration file Copy temporary file to final location Done This completes the procedures for initial configuration of the SCE 1000 platform EXAMPLE 1 Following is an example of a configuration that the user aborted due to errors detected in the configuration Note that no confirmation is requested for the decision to abort the setup Had there been no errors confirmation would have been requested before aborting Data collection for the system configuration is completed Would you like to view the new configuration before it is applied yes no n Found errors in the
145. services The Cisco Service Control Application for Broadband adds a new layer of service intelligence and control to existing networks that can e Report and analyze network traffic at subscriber and aggregate level for capacity planning e Provide customer intuitive tiered application services and guarantee application SLAs Implement different service levels for different types of customers content or applications e Identify network abusers who are violating the Acceptable Use Policy e Identify and manage peer to peer NNTP news traffic and spam abusers Enforce the Acceptable Use Policy AUP e Integrate Service Control solutions easily with existing network elements and BSS OSS systems Cisco Service Control Capabilities At the core of the Cisco Service Control solution stands the purpose built network hardware device the Service Control Engine SCE The core capabilities of the SCE platform which support a wide range of applications for delivering Service Control solutions include e Subscriber and application awareness Application level drilling into IP traffic for real time understanding and controlling of usage and content at the granularity of a specific subscriber Subscriber awareness The ability to map between IP flows and a specific subscriber for maintaining the state of each subscriber transmitting traffic through the SCE platform and enforcing the appropriate policy on this subscriber s traffic Subscribe
146. sole port Ifthe banner is displayed but the Status LED is flashing orange indicating a warning state check the user log At the prompt type more user log If any of the following warning messages appear turn the SCE 1000 platform off and call technical support e voltage problem e fans problem e abnormal raise in interior temperature If the following warning message appears delete unneeded files from the disk e insufficient disk space Troubleshooting the Power Subsystem Check the following to help isolate a problem in the power subsystem In the normally configured SCE 1000 platform with redundant power supply units it is unlikely that the device will not start at all However at startup it should be verified that both power supply units are operational and therefore the following steps should be followed if one of the Power LEDs on the front panel remains unlit when the SCE 1000 platform is powered up x Note If the system powers off due to an environmental shutdown wait at least one minute before manually rebooting the system or it will pause indefinitely Table 8 3 Troubleshooting the Power Subsystem Symptom Possible Cause Possible Solution Power LED on the front Power cable not fully seated at system Turn the power switch to the off position and panel and LEDs on the reseat the power cable in the system power supply unit are not Power cable not fully seated at source Turn the switc
147. ss Enter The user log appears followed by the SCE 1000 prompt Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting E Troubleshooting Tools Step 1 Step 2 Step 3 Clearing the User Log You can clear the contents of the user log at any time The user log contains important information regarding the functioning of the system It is recommended that a copy be made before the log is cleared To clear the user log complete the following steps From the SCE 1000 prompt type clear logger device user file log and press Enter The system asks Are you sure Type Y and press Enter The SCE 1000 prompt appears Viewing the User Log Counters There are two types of log counters User log counters count the number of system events logged from the SCE 1000 platform last reboot e Non volatile counters are not cleared during boot time To view the user log counters for the current session use the following command From the SCE 1000 prompt type show logger device user file log counters and press Enter The logger lines information appears followed by the SCE 1000 prompt To view the non volatile logger counters for both the User log file and the debug log file use the following command From the SCE 1000 prompt type show logger nv counters and press Enter The non volatile log counter information appears followed by the SCE 1000 prompt To view the n
148. ssistance and further instructions Provide the representative with the following information Date you received the router e Chassis serial number Type of software and release number Brief description of the problem you are having Brief explanation of the steps you have taken to isolate and resolve the problem Maintenance agreement or warranty information Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 8 Troubleshooting a Troubleshooting Tools The following table shows the general troubleshooting strategy described in this chapter Refer to this table as necessary to follow the steps to isolate problems to a specific subsystem and resolve the problem if possible Table 8 1 Troubleshooting Strategy for Startup Problems Step 1 Turn power on Go to Step 2 fd Step 2 Power A Power B LEDs on Go to Step 3 Refer to Troubleshooting the power subsystem Troubleshooting the Power Subsystem on page 8 9 and go to Step 3 Step 3 Status LED red failure Refer to Go to Step 4 Troubleshooting the firmware package installation on page 8 11 and go to Step 4 Step 4 Management interface Go to Step 5 Refer to Troubleshooting the operational management subsystem Troubleshooting the Management Subsystem on page 8 12 and go to Step 4 Step 5 Link interfaces operational Go to Step 6 Refer to Troubleshooting the link interface subsystem and go to Step 5 Step 6
149. stems at the Service Provider including provisioning systems subscriber repositories billing systems and OSS systems The SCE provides a set of open and well documented APIs that allows a quick and robust integration process e Scalable high performance service engines The ability to perform all these operations at wire speed The SCE Platform The SCE family of programmable network devices is capable of performing application layer stateful flow inspection of IP traffic and controlling that traffic based on configurable rules The SCE platform is a purpose built network device that uses ASIC components and RISC processors to go beyond packet counting and delve deeper into the contents of network traffic Providing programmable stateful inspection of bidirectional traffic flows and mapping these flows with user ownership the SCE platforms provide a real time classification of network usage This information provides the basis of the SCE platform advanced traffic control and bandwidth shaping functionality Where most bandwidth shaper functionality ends the SCE platform provides more control and shaping options including Layer 7 stateful wire speed packet inspection and classification e Robust support for over 600 protocols and applications including e General HTTP HTTPS FTP TELNET NNTP SMTP POP3 IMAP WAP and others P2P file sharing FastTrack KazaA Gnutella BitTorrent Winny Hotline eDonkey DirectConnect Piolet
150. supply matches lead color coding used at the DC power source Use 12 AWG 2 5 mm copper wire only with hex or loop connectors Ring terminals must be UL approved and suitable for 12 AWG wire Using the number 2 Phillips screwdriver securely fasten the protective plate to the terminal block Connect the DC power line input leads to the DC power source through a fast 10A circuit breaker Turn the on off switch to the on position Look at the IN and OK LEDs on the power supply unit and the corresponding Power LED on the front panel If the new DC input power supply unit is operating properly these LEDs will be glowing green Cisco SCE 1000 2xGBE Installation and Configuration Guide Chapter 4 Installation and Maintenance ing Fan Module Overview Step 8 Ensure that the power supply is properly aligned and the installation screw is tightened This completes the steps for reconnecting the DC input power supply to the SCE 1000 platform Fan Module Overview The fan module provides cooling for the internal components The fan drawer is a field replaceable unit containing five fans and is installed at the right rear of the SCE 1000 platform When a fan malfunctions the fan module should be replaced as promptly as possible Although it is possible for the unit to function for some time with one non functioning fan this is not optimal or recommended Figure 4 16 SCE 1000 Fan Module te 1 r 2 w 7 f b 8
151. tep 1 Grasp the power supply unit handle with one hand and place your other hand underneath the power supply for support Step 2 Fit the groove in the side of the new power supply module into the guide in the chassis Step 3 Gently but firmly slide the module into the chassis until its faceplate is flush with the chassis rear panel Warning When inserting a power supply into the SCE 1000 platform do not use unnecessary force slamming the power supply into the chassis can damage the connectors on the rear of the power supply Step 4 Seat the power supply in the SCE 1000 platform by tightening the captive installation screw with a 1 4 inch flat blade screwdriver Note The power supply is not fully seated until you tighten the installation screw on the faceplate This completes the procedures for replacing a power supply in a SCE 1000 platform Reconnecting the Power The following sections describe how to reconnect the AC or DC power Reconnecting AC Input Power Supply Unit on page 4 18 Reconnecting DC Input Power Supply Unit on page 4 18 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 4 Installation and Maintenance ine Removing and Replacing a Power Supply Unit Reconnecting AC Input Power Supply Unit The following procedures explain how to reconnect an AC input power to the SCE 1000 platform If you are reconnecting DC input power proceed to Reconnecting D
152. to the SNMP agent on the SCE 1000 To configure SNMP parameters complete the following steps Step 1 Enter the SNMP configuration menu Would you like to enter the SNMP configuration menu no y Type y and press Enter The SNMP configuration dialog begins Step 2 Enable SNMP management Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration E Initial System Configuration Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Type y and press Enter Enable SNMP management no y If you choose to disable SNMP management skip the rest of this section and go to Step 9 Configuring the Topology Dependent Parameters on page 5 18 The rest of the dialog is not presented as it is irrelevant when SNMP management is disabled Type the SNMP GET community name and press Enter The SNMP agent that resides inside the SCE 1000 will respond only to GET requests that use this community string Enter SNMP GET community name Note that there is no default for this parameter Assign an access list to restrict the SNMP management stations that may use this GET community Type a number 1 through 99 or type 0 to permit access to all IP addresses and press Enter Enter Access list number allowing access with this community string use 0 to allow all The maximum number of GET co
153. u start your SCE 1000 platform e Both power supply units are installed and connected First time startup at installation SCE 1000 platform connected to local console CON port The console terminal is turned on and properly configured e Subsequent startups e Line and Cascade interfaces are properly cabled optional SCE 1000 platform is connected to at least one of the following types of management stations e Direct connection to local console CON port e Remote management station via the LAN Mng port Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations E Starting the SCE 1000 Platform You are now ready to start your SCE 1000 platform Proceed to the section Starting the System and Observing Initial Conditions on page 7 2 Starting the System and Observing Initial Conditions Step 1 Step 2 Step 3 Step 4 Step 6 After installing your SCE 1000 platform and connecting cables complete the following steps to start the SCE 1000 platform Make sure the power cables are connected to the SCE 1000 platform Plug the AC power supply cables into the AC power source or make sure the circuit breakers at the DC panels are turned to the on position Turn both power switches on Listen for the fans you should immediately hear them operating During the boot process observe the following LEDs Both Power LEDs should be green Bypas
154. umber must be configured To configure the RDR formatter destination complete the following steps Enter the RDR formatter configuration menu Would you like to enter the RDR formatter configuration menu no y Type y and press Enter The RDR formatter destination dialog begins Type the IP address of the RDR formatter destination and press Enter Enter RDR formatter destination s IP address Note that there is no default for this parameter Type the TCP port number of the RDR formatter destination and press Enter Note that there is no default for this parameter Enter RDR formatter destination s TCP port number EXAMPLE Following is a sample RDR formatter configuration dialog assigning the IP address and TCP port number Would you like to enter the RDR formatter configuration menu no y Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration in Initial System Configuration Enter RDR formatter destination s IP address 10 1 1 230 Enter RDR formatter destination s TCP port number 33000 Step 7 Configuring Access Control Lists ACLs The SCE 1000 can be configured with Access Control Lists ACLs which are used to permit or deny incoming connections on any of the management interfaces x Note ACL 0 is a pre defined list that permits access to all IP addresses Conf
155. up Command Parameters 5 3 Step 1 Configuring Initial Settings 5 6 Step 2 Configuring the Hostname 5 7 Step 3 Setting the Passwords 5 7 Step 4 Configuring Time Settings 5 8 Step 5 Configuring the DNS Settings 5 10 Step 6 Configuring the RDR Formatter Destination 5 11 Step 7 Configuring Access Control Lists ACLs 5 12 Step 8 Configuring SNMP 5 15 Step 9 Configuring the Topology Dependent Parameters 5 18 Step 10 Completing and Saving the Configuration 5 20 Connecting the Management Interface 5 23 Cabling the Management Port 5 23 Verifying Management Interface Connectivity 5 24 Cabling the Line Ports and Completing the Installation 6 1 Connecting the line ports to the network 6 1 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Cabling Diagrams 6 1 Configuring the GBE Interface Parameters 6 3 Connecting the GBE Line Interface Ports 6 5 Testing Connectivity Examining Link LEDs and Counters 6 7 Loading and Activating a Service Control Application 6 8 Basic SCE 1000 Platform Operations 7 1 Starting the SCE 1000 Platform 7 1 Checking Conditions Prior to System Startup 7 1 Starting the System and Observing Initial Conditions 7 2 Final Tests 7 3 Managing SCE 1000 Configurations 7 4 Viewing Configuration 7 4 Saving the Configuration Settings 7 6 Recovering a Previous Configuration 7 8 Performing Complex Configurations 7 9 Rebooting and Shutting Down the SCE Platform 7 9 Rebooting the SCE Platform 7 9 Sh
156. up command or the failure recovery operat ion mode command e Link failure reflection This parameter determines the behavior of the system when there is a link problem In some topologies it is required that link failure on one port be reflected to the other port to allow the higher layer redundancy protocol in the network to function correctly May be configured via the link failure reflection command only Failure Detection Mechanism The SCE 1000 contains various mechanisms to monitor the status and to detect failures The main mechanisms are Boot time diagnostics failure When there is a failure in diagnostics testing at boot time the system will remain in failure status e Watchdog mechanism There are two types of watchdogs e HW watchdog A hardware mechanism that detects control entity failure SW watchdog A software mechanism that periodically checks for software failures in the SCE 1000 If a failure is detected an error massage is sent and the SCE 1000 reboots e Run time hardware tests The system periodically tests the hardware components for error If a hardware component is malfunctioning it will be discovered by the system within seconds Bypass Mechanism The SCE 1000 includes a Network Interface Card with a bypass mechanism that is enabled upon SCE 1000 failure In addition when connected in line it can also be enabled in normal operation to simultaneously bypass traffic flow to the other side and dire
157. ure for various topologies To configure topology dependent parameters complete the following steps Enter the topology configuration menu Would you like to enter the Topology configuration menu no y Type y and press Enter The topology configuration dialog begins Step 2 Specify the connection mode To define inline connection mode press Enter To define receive only connection mode type 2 and press Enter Enter Connection mode 1 inline 2 receive only Enter your choice 1 Step 3 Specify the On failure link behavior To specify Bypass press Enter Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration To specify Cutoff type 2 and press Enter Enter On failure behavior 1 bypass 2 cutoff Enter your choice 1 Step 4 Specify the admin status of the SCE 1000 after abnormal boot To specify Not Operational status after abnormal boot press Enter To specify Operational status after abnormal boot type 1 and press Enter Enter admin status of the SCe after abnormal boot 1 Operational 2 Not Operational Enter your choice 1 The following examples present the procedure for configuring the topology related parameters for various topologies Refer the Topology Configuration Summary Table on page 3 9 for a summary of appropriate va
158. utting Down the SCE Platform 7 10 Troubleshooting 8 1 Troubleshooting Overview 8 1 Troubleshooting Tools 8 2 CLI Commands for Troubleshooting 8 3 The User Log 8 4 Check the LEDs 8 7 Problem Solving Using a Subsystems Approach 8 8 Identifying Startup Problems 8 8 Troubleshooting the Power Subsystem 8 9 Troubleshooting the Firmware Package Installation 8 11 Troubleshooting the Management Subsystem 8 12 Troubleshooting the Link Interface Subsystem 8 14 The External Optical Bypass Module A 1 External Optical Bypass Functionality A 2 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Contents The External Optical Bypass Module Front Panel A 3 Installing the External Bypass Module A 3 Installing the Module in a Rack A 4 Cabling the External Optical Bypass Module A 4 Specifications A 6 Index l 1 Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Preface This preface describes who should read the SCE 1000 2xGBE Installation and Configuration Guide how it is organized and its document conventions Document Revision History Cisco Service Control Release Part Number Publication Date Release 3 0 OL 7821 03 December 2005 DESCRIPTION OF CHANGES Added the following new features e Redundant management Mng port Release 2 5 7 OL 782103 August 2005 Audience This guide is for the networking or computer technician responsible for installing and configuring the SCE 10
159. xit line vty 0 4 no timeout exit SCE 1000 SCE 1000 copy running config startup config Writing general configuration file to temporary location Backing up general configuration file Copy temporary file to final location SCE 1000 For backup purposes the old startup config file is saved under the directory tffs0 system prevconf Refer to Recovering a Previous Configuration on page 7 8 for an explanation on how to recover previous configuration To remove a configuration command from the running config use the no form of the command EXAMPLE The following example illustrates how to remove all DNS settings from the running configuration SCE 1000 config no ip name server SCE 1000 config Cisco SCE 1000 2xGBE Installation and Configuration Guide OL 7821 04 Chapter 7 Basic SCE 1000 Platform Operations E Managing SCE 1000 Configurations Recovering a Previous Configuration Step 1 Step 2 Step 3 When you save a new configuration the system automatically backs up the old configuration in the directory t ffs0 system prevconf Up to nine versions of the startup configuration file are saved namely config tx1l config tx9 where config tx1 is the most recently saved file You can view the old startup configuration files using the CLI command more Restoring a previous startup configuration means renaming the file so it overwrites the startup configuration config txt file To restore a

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