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Canon C350iF Getting Started Guide

1. To the extent downloads involve presenting end user license terms on your network or network connected Products with a Canon Seller Canon affiliate or a third party as licensor seeking agreement to such terms any party that you allow to respond to presented license terms will be and is authorized by you to agree or not agree to the terms if license terms are not agreed a license purchased will not be enabled and you may apply for refund of any license fees paid You acknowledge and agree that the firmware provided by the CDS Service is governed by the Third Party Software terms set forth in this manual Important Safety Instructions 91 92 Important Safety Instructions Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Park Melville NY 11747 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario LST 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands See http www canon europe com for details on your regional dealer CANON LATIN AMERICA INC One Canon Park Melville NY 11747 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis
2. You can change settings registered in the Setup Guide from the items in Settings Registration For more information see Changing Specified Settings on p 28 For most settings in the Setup Guide you can move to the next setting even without entering anything Unset items can be set separately You can set them after finishing the Setup Guide f the power is turned OFF while using the Setup Guide when you turn the power back ON the Setup Guide is automatically started Perform Setup Guide settings once again Once the Setup Guide has been completed it will not start up again when turning ON the machine 01 Configuring the Touch Panel Display s 02 Registering the Information of Paper Language and Keyboard Layout That Was Loaded When Installing the Machine 1 Set the language and keyboard layout press OK 1 Select the paper source that you want to set the lt Language Keyboard Switch gt paper type for gt press Set Language lt Paper Settings gt Deutsch English Se 4 Espa ol Custom Size Fran ais gt Italiano Envelope Keyboard Layout English USA Layout i a Details of Selected Paper gt OLTR Plain 17 20 Ib bond Sg J 1 9 ok y AET Zeon ben T E 2 9 K y 2 Select the paper type press OK lt Paper Settings Paper Type gt Select the paper type Unit Ib Thin D Plain D Heavy 1 D 16 bond 29 bond 34 bond Heavy 2 D Color 35 b
3. ES Turn the main power switch OFF amp ON f the device still does not operate normally contact your service representative with the error code below E000000 0000 When Limited Func Mode is displayed EN Turn the main power switch OFF and ON If the device still does not operate normally contact your service representative with the error code below E000540 8001 The finisher output tray cannot move up or down Make sure that objects are not placed in the range of tray movement Press Limited Func Mode to continue operation when using limited functions if the device is not functioning correctly even after the main power switch on left side of main unit was turned OFF then ON again If Limited Func Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause of the malfunction is cleared See Setting the Limited Functions Mode from the Service Call Message Screen on p 64 If a screen such as the one above is displayed and the print or scan function does not operate normally some functions may still be available When the Print or Scan function does not operate normally EN This function is currently unavailable You can use other functions from the Main Menu key Turning the power switch OFF and ON on the left side of the device may recover If the device does not recover contact your service representative with the e
4. Fax Driver Installation Guide Color Network ScanGear 2 Installation Guide Mac OS Canon Printer Driver Guide Canon Fax Driver Guide Included on the same CD ROM as each driver To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com How to Use the e Manual How to Install the e Manual Windows 1 Insert the e Manual CD ROM in your computer 2 Select the language for the e Manual click Next If you select Display the e Manual is displayed without installation 3 Read the License Agreement and then click Yes 4 Select Install NOTE If the shortcut icon created on the Desktop or the index html file is double clicked the e Manual is displayed Macintosh 1 Insert the e Manual CD ROM into your computer 2 Drag and drop the iRADV_C350iF Manual_enu folder to the location you want to save the e Manual 3 Double click the index html file inside the IRADV_ C350iF Manual_enu folder to display the e Manual NOTE Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed If the e Manual CD Rom Does Not Start The CD ROM auto run function may be disabled In this case you must perform the following procedure Windows
5. Use only waste toner containers intended for use with this machine Do not replace the waste toner container before the message prompting you to replace it appears on the touch panel display NOTE Complete instructions on how to replace the waste toner container can be accessed by pressing Previous or Next on the touch panel display If the waste toner container must be replaced during a print job the remaining prints are made after the new waste toner container is installed Replacement Parts 49 01 Remove the waste toner container 1 Open the front cover of the main unit 2 Pull out the waste toner container When removing the waste toner container do not tilt it If you tilt the waste toner container toner will spill out 02 Prepare a new waste toner container and store the removed waste toner container 1 Take the new waste toner container out of the box 2 Insert the removed waste toner container into a bag close and tie the bag so that the toner does not spill out and then put the bag in a box 50 Replacement Parts NOTE Use the bag in the box for the new waste toner container Place the removed waste toner container on a level surface If the waste toner container is tilted too far toner may spill out 03 Insert the new waste toner container into the main unit 1 Align the mark on the waste toner container and the mark on the slot of the main
6. 1 Open the feeder 2 Clean the document feed scanning area ERJ 3 Clean the white plate 4 Close the feeder caution When closing the feeder be careful not to get your fingers caught as this may result in personal injury NOTE When the glass cleaning sheet is dirty rinse it with water and spread it out to let it dry 04 Close the feeder cover cauUTIoN When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury 60 Routine Cleaning When White Streaks Appear on Prints Cleaning the Dust Proof Glass When white streaks or other print defects occur the dust proof glass may be dirty Follow the procedure below to clean the dust proof glass 01 Open the front cover of the main unit 02 Remove the dust proof glass cleaner from the rear side of the front cover of the main unit 03 Hold the dust proof glass cleaner so that the pad on the tip is facing down insert it in the locations shown on the illustration until it stops and then move it gently back and forth Clean the four locations as shown below There are marks on the main unit that indicate the cleaning locations Check these marks when cleaning the dust proof glass 04 when you have finished cleaning the dust proof glass gently push the dust proof glass cleaner back onto the rear side of the front cover of the main unit Place the dust proof glass clea
7. If the target function is restricted due to an error the function is not available when you use the shortcut key on the left side of the touch panel display or when you use the Quick Menu Service Call Message 65 Locations of Staple Paper Jams Paper and staple jams may occur in the following parts of the machine By following the instructions in the applicable section you can clear staple paper jams For details on these procedures see the e Manual Paper Jams e Manual gt Problem Solving gt Locations of Paper Jams Staple Jams e Manual gt Problem Solving gt Clearing Staple Jams Staple Finisher S1 Feeder Main Unit Paper Drawer 66 Locations of Staple Paper Jams Appendix SPeGifICATIOMS ii ren iertseectentneniareenieniensen 68 MEET 68 B GER eo tirs 7 Cassette Feeding Unit AGT 71 Cassette Feeding Unit AH1 72 rc Staple Finisher S1 72 Copy Card Reader F1 Send Function Scan Features Send Function E Mail and l Fax Features 75 Network Environment Hardware Specifications 76 Network Environment Software Specifications 76 Printer Settings Software Specifications 76 egal NOCES Ea A EE nan Wit PROG UGlNa nero Vit FCC Federal Communications Commission Users in the O E A ico nero Roa ene eer LO op Laser Safety Re A j nternational ENERGY STAR Program srs Pv6 Ready LOGO reverent nformation Security Standard IEEE 2600 78 Copyright E E NO UE CE E
8. You will not be able to make copies or print if you oad paper that exceeds the loading limit mark or if the paper drawer is not completely pushed into the machine Make sure that the height of the paper stack does not exceed the loading limit mark Always check that the paper drawers are in place NOTE Each paper drawer holds up to 550 sheets of paper 21 Ib bond 80 g m2 or 640 sheets of paper 17 Ib bond 64 g m f there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing up is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and eloading it Rewrap any remaining paper in its original package and store it in a dry place away from direct sunlight If paper runs out and printing is stopped load a new paper stack Printing restarts after the new paper stack is loaded Load paper Paper Required for Print gt DUR Plain 17 20 Ib bond o LTR D LTR LTR al 8 LTR D U J a Details of Selected Paper DUR Plain 17 20 tb bond L Cancel Y Copy Load paper f you print on the paper which has absorbed moisture steam may come out from the output area of the machine This is because the moist on the paper evaporates when the hig
9. 2 Feeder Originals placed in the feeder are automatically fed sheet by sheet to the scanning area The feeder also automatically turns over two sided originals to make one or two sided copies 3 Control Panel The control panel includes the keys touch panel display and indicators required for operating the machine See Control Panel Parts and Functions on p 32 4 Paper Drawer 1 Holds up to 550 sheets of paper 21 lb bond 80 g m 5 LINE1 Use this port to connect a fax line to the machine 30 Parts and Their Functions 6 Output Tray Prints are output to this tray if the optional Staple Finisher S1 is not attached 7 USB Port 1 Use the USB port to connect USB memory external hard disks and other devices to the machine 8 Right Cover of the Main Unit Open this cover when clearing a paper jam inside the main unit See e Manual gt Problem Solving 9 Multi Purpose Tray Use the multi purpose tray to feed paper manually and for loading nonstandard paper stock such as envelopes See e Manual gt Basic Operations 10 LAN Port Use an Ethernet cable to connect the machine to a network 11 USB Port 2 Use the USB port to connect external hard disks and other devices to the machine You can also connect the machine to a computer using a USB cable 12 Main Power Switch Press to the I side to turn ON the machine See Main Power and Energy Saver Key on p 34 13 Right Cover
10. gt Send gt Specifying the Fax Settings gt Fax Line ings WN QD Security gt Restricting Access by Authentication gt Specifying the System Manager Settings Settings Registration gt Adjustment Maintenance gt Adjust Image Quality gt Automatic Gradation Adjustment NOTE To change Country Region you must change it from Start Setup Guide Settings Registration N 8 Changing Specified Settings Before Using This Machine Parts and Pheir FUNCIONS er ab ne red ne ee Dre IEAA A ta EE ns tee 30 External VEN A E Internal View Control Panel Part s and Functions Main Power and Energy Saver Key acon rene ee ee en en ee sen ne ee Serres SY How to Turn ON the Main Power Energy Saver Key arent rnb FRS RE A E zo Shutting Down the Machine Backing Up Exporting Data Data You Can Import Export All Data You Can Import Export Individually Other Data You Can Import Export Back Up Parts and Their Functions This section provides you with the names and functions of all the parts of the machine For more information on optional products parts and their functions see e Manual gt Optional Products Software External View When the Staple Finisher S1 and Cassette Feeding Unit AH1 are attached When the Copy Card Reader F1 and Cassette Feeding Unit AH1 are attached 1 Glass Cleaning Sheet Storage Box Use this box to store sheets for cleaning the platen glass
11. item refers to a printing device display device or item respectively that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language 05 Adobe the Adobe logo PostScript the PostScript logo and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Linux is a registered trademark of Linus Torvalds Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks are the property of their respective owners pa PDF The PDF logo is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries Copyright 2008 Adobe Systems Incorporated All rights reserved Protected by U S Patents 6 185 684 6 205 549 7 213 269 7 272 628 7 278 168 Patents pending in the U S and other countries All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark for Adobe Systems implementation of the PostScript language interpreter Except as otherwise stated any reference to a PostScript printing device PostScript display device or sim
12. paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts 58 Routine Cleaning Originals Cannot Be Scanned Properly Cleaning the Platen Glass If the platen glass or the underside of the feeder is dirty the original may not be scanned clearly Clean the platen glass and the underside of the feeder by following the procedure below 1 Clean the platen glass EO OD 2 Clean the underside of the feeder oi NOTE If stains will not come out use detergent instead of water When the glass cleaning sheet is dirty rinse it with water and spread it out to let it dry Scanned Originals Become Dirty Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty clean the feed rollers C IMPORTANT Spin the rollers while cleaning them 01 Clean the rollers of the feeder 1 Open the feeder cover 2 Clean the rollers a total of two places inside the feeder cover 02 Clean the inside of the inner cover of the feeder 1 Open the inner cover of the feeder 2 Clean the transparent plastic a total of two places 3 Close the inner cover of the feeder A caution When closing the inner cover of the feeder be careful not to get your fingers caught as this may result in personal injury Routine Cleaning 59 03 Clean the document feed scanning area thin glass strip and the white plate
13. receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 115 volts and 15 amperes The CA11A modular jack should be relatively close to the power outlet to facilitate installation Legal Notices 81 Notice This product meets the applicable Industry Canada technical specifications Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent deterioration of service in some situations The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The REN of this product is 1 0 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the
14. the drum unit with the mark on the slot of the main unit 2 Remove the protective cover after the drum unit is completely inserted C IMPORTANT When you insert the drum unit into the main unit the orange protective cover remains Remove the protective cover after the drum unit is completely inserted 05 Insert the waste toner container into the main unit 1 Align the mark on the waste toner container and the mark on the slot of the main unit and insert the waste toner container 2 Close the front cover of the main unit When closing the front cover of the main unit be careful not to get your fingers caught as this may result in personal injury Replacement Parts 53 Consumables The following consumables are available from Canon For more information contact your local authorized Canon dealer We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out Recommended Paper In addition to plain paper LTR LGL STMT and EXEC sizes recycled paper color paper transparencies labels and other types of paper stock are available cauTIoN Do not store paper in places exposed to open flames as this may cause the paper to ignite resulting in burns or a fire C IMPORTANT Some commercially available paper types are not suited for this machine Contact your local authorized Canon dealer when you need to purchase pap
15. user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas A caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTE This equipment complies with the Canadian ICES 003 Class B limits 82 Legal Notices Utilisation au Canada Conditions Remplir Pr alablement L installation d un T l copieur Canon A Emplacement Pr voir une table un meuble ou un bureau suffisamment solide et de taille appropri e voir Sp cifications pour les indications de poids et dimensions B Installation t l phonique 1 Une seule ligne t l phonique tonalit s ou impulsions doit tre utilis e 2 Il faut commander un jack modulaire CAT TA qui sera install par la compagnie t l phonique Sans ce jack la mise en place serait impossible 3 Si vous vous abonnez une nouvelle ligne demandez une ligne d affaires normale de qualit t l phonique courante ou quivalente Prenez un abonnement d une ligne par appareil Ligne automatique inter
16. www freetype org All rights reserved Disclaimers The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR MPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO ARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON INFRINGEMENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT CIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY ATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL The following applies in California USA only The battery included with your product contains Perchlorate Material and may require special handling See http www dtsc ca gov hazardouswaste perchlorate for details Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult i
17. 28 Ib bond 91 to 105 g m2 Recycled Color Pre Punched Bond Heavy 1 29 to 34 Ib bond 106 to 128 g m3 Heavy 2 35 Ib bond to 60 Ib cover 129 to 163 g m Heavy 3 61 to 80 Ib cover 164 to 220 g m2 Labels Transparency and Envelopes Capacity Per Tray No finishing set Collate and Collate Offset and Group Offset mode 500 sheets or 2 7 8 73 5 mm in height Staple mode 500 sheets 20 sets or 2 7 8 73 5 mm in height Max Stapling capacity 30 sheets Available Staple Size Power Source Maximum Power From the main unit Approximately 37 W Consumption Dimensions H x W x D 11 7 8 x 23 1 4 x 18 1 8 301 mm x 589 mm x 459 mm Weight Approximately 30 9 Ib 14 kg Installation Space Including the 42 x 22 5 8 1 066 mm x 573 mm when the multi purpose tray is extended Main Unit W x D 72 Specifications Copy Card Reader F1 Available Cards Magnetic Card Readout Method Magnetic readout Magnetic Card Reading Face up Direction Store Replay Replay Power Source From the main unit Dimensions H x W x D 1 5 8 x 3 1 2 x 3 3 4 40 mm x 88 mm x 96 mm excluding the attachment kit and cable Weight Approximately 7 1 oz 200 g including the attachment kit and cable FAX Function Telephone Line Used Public Switched Telephone Network Scan Line Density Normal 8 pels 2 mm x 3 85 line mm Scan Transmission Fine 8 pels mm x 7 7 line mm Su
18. AC 60 Hz 6 9 A Power Consumption Maximum Power Consumption 1 5 kW or less When the machine is in the Sleep mode 1 W When the main power switch is turned OFF When Quick Startup Settings for Main Power is set to On 0 5 W When Quick Startup Settings for Main Power is set to Off 0 1 W Depending on the system and conditions of use these values may differ Dimensions H x W x D 24 x 20 1 8 x 24 1 2 610 mm x 511 mm x 621 mm Weight Approximately 99 2 b 45 kg Installation Space W x D 33 1 2 x 24 1 2 852 mm x 621 mm when the multi purpose tray is extended 70 Specifications Feeder Original Feeding Mechanism Automatic Document Feeder Size and Weight of Originals Size LGL LTR and STMT Weight 1 Sided Scanning 13 to 28 Ib bond 50 to 105 g m 2 Sided Scanning 17 to 28 Ib bond 64 to 105 g m When scanning only one sheet of paper originals from 13 to 34 Ib bond 50 to 128 g m are supported Original Tray Capacity 50 sheets 21 Ib bond 80 g m 30 sheets for LGL documents Original Scanning Speed imageRUNNER ADVANCE C350IF Copying 1 sided scanning 36 sheets minute LTR in Black and White Full Color at 300 x 600 dpi Scanning 1 sided scanning 36 sheets minute LTR in Black and White Full Color at 300 x 300 dpi imageRUNNER ADVANCE C250iF Copying 1 sided scanning 26 sheets minute LTR i
19. Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we recommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies For cardiac pacemaker users This drum unit emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the drum unit and consult a physician Consumables 55 56 Consumables Troubleshooting Routine Cleaning a A E E foes ore a treastaats 58 Originals Cannot Be Scanned Properly Cleaning the Platen Glass men 59 Scanned Originals Become Dirty Manual Feeder Cleaning mnmmenmmennmmeenNmeNnmennne 59 When White Streaks Appear on Prints Cleaning the Dust Proof Glass 60 When an Error Message Error Codels Displayed PR D SL D E D E 62 When an Error Message Is Displayed A ro ee O0 When an Error Code Is Displayed Renee enter E AO E Your Local Authorized Canon Dealer eee ARR ne nn A pen ol Setting the Limited Functions Mode from the Service Call o Screen Functions Available When the Printer Scanner Cannot Be Used Due to an Error Locations of Staple Paper Jams DOTE os NO Routine Cleaning If an original is not copied clearly clean the platen glass the underside of the feeder the document feed scanning area and the rol
20. EST N NEUTRALIZADOS LOS BLOQUEOS DE SEGURIDAD EVITE LA EXPOSICI N AL HAZ VARN l NG m OSYNLIG LASERSTRALNING KLASS 3B VID PPEN LUCKA OCH FORREGLINGAR URKOPPLADE UNDVIK EXPONERING FOR LASERSTRALNINGEN VAROITUS Lucky 38 N KYM TT M LLE LASER S TEILY AVATTUNA JA SUOLALUKITUKSET POISTETTUINA V LT ALTISTUMISTA S TEELLE g O asnramRasuNR Sato RARER iE G AGREE RMRMARTTRM SR REL x e SALES 299 AS Sz 38 HIA AOH HAMO SLI T Bao zE HAL i Ba ee ee ae A caution Use of controls adjustments or performance of procedures other than those specified in the manuals for this machine may result in hazardous radiation exposure 78 Legal Notices International ENERGY STAR Program As an ENERGY STAR Partner Canon USA Inc has determined that this machine meets the international ENERGY STAR Program for energy efficiency ENERGY STAR The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations IPv6 Ready Logo The
21. OTHER MALFUNCTION OF THE HARD DISK DRIVE THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE USE OR PERFORMANCE OF A PRODUCT OR ANY ASSOCIATED COMPONENT AND ALL SUCH OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED NO OTHER EXPRESS WARRANTY CONDITION OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON ANY SUPPLIER OR ANY AUTHORIZED SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED PRODUCT EITHER CANON OR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES LOSS OR CORRUPTION OF DATA INCLUDING WITHOUT LIMITATION DATA STORED ON THE PRODUCT S HARD DISK DRIVE STORAGE CHARGES OR OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR TS SUPPLIERS OR ANY AUTHORIZED SE
22. T Color Mode Automatic Color Select Full Color Grayscale Automatic Color Select Full Color Black and White Full Color Grayscale Black and White Original Type Text Text Photo Photo Other Preview Browse Windows SMB File Server Optional PDF XPS OOXML PDF Functions Compact Trace and Smooth Encryption OCR Device Signature User Signature Optimization for Web 1 PDF A 1b Policy Applied XPS Compact OCR Device Signature User Signature OOXML PowerPoint OCR 1 PDF files optimized for Web viewing 74 Specifications Send Function E Mail and l Fax Features Communication Protocol SMTP POP3 Fax Communication Mode Simple Full Resolution For Sending E mail Black and White 100 x 100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi For Sending E mail Color 100 x 100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 300 x 300 dpi For Sending l Fax 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi Format E mail TIFF JPEG PDF XPS OOXML PowerPoint Fax Black and White TIFF MH MR T MMR Original Size E mail LGL LTR STMT Fax LGL 2 LTR STMT 2 Server Software Microsoft Exchange 2003 SP2 Microsoft Exchange 2007 SP2 Microsoft Exchange 2010 Microsoft Exchange 2013 Sendmail 8 14 4 Lotus Domino R7 0 Other Searches a
23. XP Server 2003 1 Click Star 2 Double cl 3 Double cl on the taskbar click My Computer ick the e Manual icon ick Maninst exe Windows Vista 7 Server 2008 1 Click Star 2 Double cli 3 Double cl t on the taskbar click Computer ck the e Manual icon ick Maninst exe Windows 8 Server 2012 1 Display the desktop click the explorer icon on the taskbar 2 Click Computer 3 Double click the e Manual icon 4 Double click Maninst exe Top Page of the e Manual i Canon Sanand sena Seanana Store jigru lt lt K A FoxiFexnior Secrerine web Aces Samer i A tis Monitor print Network Remoteur mear we aa M J security 1 Select from functions The instructions for each function and operation method are described 2 Top Site map Help Links to the e Manual s top page site map and help are displayed 3 Glossary A link to the glossary is displayed 4 First of all This section contains information needed to use the machine and information on optional products and software Contents Pr face sen ORE 04 How To Use This Manualesesinsisrisniinisrisiiinisis 04 Symbols Used in This Manual 04 Keys and Buttons Used in This Manual 04 Displays Used in This Manual wusruscnnmnsncsacnei 05 Illustrations Used in This Manual 05 TrodeimarkS etanan tisane 05 Chap
24. aren ne ie rl Dee te ei dE A DU ersten net OS ili 10 Turning the Man POWERON EAA anan e A EA AE nt ee Lo ee reverence rests 1 Installation Location and Handling This section describes precautions for installation location and handling We recommend that you read this section prior to using this machine Installation Precautions Avoid Installing the Machine in the Following Locations Avoid locations subject to temperature and humidity extremes whether low or high For example avoid installing the machine near water faucets hot water heaters humidifiers air conditioners heaters or stoves Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the machine Be sure that the curtains do not block the machine s ventilation slots or louvers or interfere with the electrical cord or power supply Avoid locations where a considerable amount of dust accumulates Avoid locations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner 08 Installation Location and Handling Avoid poorly ventilated locations This machine generates a slight amount of ozone etc during normal use Although sensitivity to ozone etc may vary this amount is not harmful Ozone etc may be more noticeable during extended use or long production runs especially in poorly ventilated rooms It is recommended that the room be appropria
25. as a result of a abuse neglect mishandling alteration electric current fluctuation or accident b improper use including failure to follow operating or maintenance instructions or environmental conditions prescribed in Canon s operator s manual or other documentation c installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon s service bulletins d use of supplies or parts other than those distributed by Canon which damage the Product or cause abnormally frequent service calls or service problems or e use of the Product with non compatible computers peripheral equipment or software including the use of the Product in any system configuration not recommended in any manual distributed with the Product Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced removed or altered ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS LICENSED WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREIN SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY CANON PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE SUPPLIER S END USER AGREEMENT CANON RECOMMENDS THAT DATA STORED ON THE PRODUCT S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR
26. available 2 Add Files Scan and Store on the Edit File screen is not available 3 Document Scan Code Analyzer is included in the Document Scan Lock Kit See e Manual gt Optional Products Software Available by installing each MEAP application May not be available depending on the restricted functions D Touch Panel Display Left Side When the Scan function is restricted When the Print function Available Rete is restricted ject ve v 1 The registered button may not be available depending on the restricted functions 2 Print List on the Job Log screen and Register on the Consumable screen are not available Control Panel When the Scan function is restricted Operation From a Computer When the Available 7 Print function Functions is restricted When the Scan function is restricted En een 1 Some of the menus may not be available depending on the restricted functions 2 Available by installing each MEAP application May not be available depending on the restricted functions When the Print function is restricted Available Functions C IMPORTANT A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan function is restricted The machine may not enter the Sleep mode completely when a function is restricted due to an error NOTE
27. during printing a screen prompting you to load paper appears on the touch panel display caution When handling paper take care not to cut your hands on the edges of the paper Loading Paper into a Paper Drawer When loading paper into the paper drawer for the first time or when a message is displayed on the touch panel display prompting you to load paper follow the procedure below C IMPORTANT Ascreen prompting you to load paper also appears if the paper drawer is not fully inserted into the machine Make sure that the paper drawer is properly in place Do not load the following types of paper into the paper drawers Doing so may cause a paper jam Severely curled or wrinkled paper Thin straw paper Paper which has been printed on using a thermal nsfer printer e reverse side of paper which has been printed on using a thermal transfer printer Fan the stack of paper well before loading it Paper such as thin paper recycled paper pre punched paper and heavy paper should be fanned particularly well before loading it Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams When you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam eu as a 40 Loading Paper NOTE Register the size and type of the l
28. gt Setup Guide done Press OK to automatically turn the main power OFF and ON Make sure that there are no jobs in progress then press OK System Management Mode Main Menu aus Select a function Secure Print Configuring the Machine Setup Guide 27 Changing Specified Settings You can change settings registered in the Setup Guide from the items in Settings Registration From Start Setup Guide Settings Registration you can start the Setup Guide and redo all the settings from the beginning See e Manual gt Security For more information on changing the settings see the following Setting Description Location in e Manual Settings Registration gt Preferences gt Display Settings gt Changing the Display Language Keyboard on the Touch Panel Display Settings Registration gt Preferences gt Paper Settings gt Registering the Paper Size and Type for a Paper Source Wn QD ings Registration gt Preferences gt Timer Energy Settings gt Current Date and Time When setting IPv4 etwork gt TCP IP Network Setup Procedures gt Protocol Settings gt TCP IPv4 Settings When setting IPV6 etwork gt TCP IP Network Setup Procedures gt Protocol Settings gt TCP IPv6 Settings Network gt TCP IP Network Setup Procedures gt Protocol Settings gt Settings Common to TCP IPv4 and TCP IPv6 Settings Registration gt Function Settings
29. higher Machines with a hard disk may not operate properly when used at high altitudes of about 3 000 meters above sea level or higher Select a Safe Power Supply Plug the machine into a 120 V AC outlet Make sure that the power supply for the machine is safe and has a steady voltage Do not connect other electrical equipment to the same power outlet to which the machine is connected Do not connect the power cord to a mu tiplug power strip as this may cause a fire or electrical shock The power cord may become damaged if itis stepped on affixed with staples or if heavy objects are placed on it Continued use of a damaged power cord can ead to an accident such as a fire or elec trical shock The power cord should not be taut as this may lead o a loose connection and cause overheating which could result in a fire If excessive stress is applied to the connection part of he power cord it may damage the power cord or the wires inside the machine may disconnect This could result in a fire Avoid the following situations Connecting and disconnecting the power cord frequently Tripping over the power cord The power cord is bent near the connection part and continuous stress is being applied to the power outlet or the connection part Applying excessive force on the power plug Moving the Machine If you intend to move the machine even to a location on the sa
30. its model number 1 Waste Toner Container 3 Toner Container Model Number WT 201 Model Number 2 DrumUnit Canon GPR 51 Toner Black Model Number Canon GPR 51 Toner Cyan Canon GPR 51 Drum Unit Black Canon GPR 51 Toner Magenta Canon GPR 51 Drum Unit Cyan Canon GPR 51 Toner Yellow Canon GPR 51 Drum Unit Magenta 4 Staple Cartridge Canon GPR 51 Drum Unit Yellow Model Number Staple P1 For instructions on replacing parts 1 2 3 and 4 see the following page 44 Replacement Parts Replacing the Staple Cartridge Staple Finisher S1 This section describes how to replace the staple case and staple cartridge in the stapler unit When the Staple Finisher S1 is almost out of staples and the staple cartridge must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the procedure described below to replace the staple cartridge NOTE The Staple Finisher S1 is an optional product We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out Use only staple cases intended for use with this machine 01 Open the front cover of the finisher 02 Grasp the staple case by the green tab to pull it out from the stapler unit Staple Case 03 Squeeze and lift the empty staple cartridge by its sides marked with arrows to remove it from the staple case NOTE You can lift the stapl
31. la compagnie au moyen d un jeu de connecteurs homologu s rallonge l phonique L attention de l utilisateur est attir e sur le fait que e respect des conditions mentionn es ci dessus ne constitue pas une garantie contre les d gradations de qualit du service dans certaines circonstances l indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Le nombre d quivalents sonnerie REN de ce produit est 1 0 Les r parations sur un appareil certifi doivent tre faites par une soci t d entretien canadienne autoris e par le Gouvernement canadien et d sign e par le fournisseur Toute r paration ou modification que pourrait faire l utilisateur de cet appareil ou tout mauvais fonctionnement donne la compagnie de t l communication le droit de d brancher l appareil Pour sa propre protection l utilisateur doit s assurer que les prises de terre de l appareil d alimentation les lignes t l phoniques et les tuyaux m talliques internes s il y en a sont bien connect s entre eux Cette pr caution est particuli rement importante dans les zones rurales caution Au ieu d essayer de faire ces bran
32. number of devices that may be connected to a line as determined by the total RENs contact the ocal telephone company The REN for this product is part of the product identifier that has the format US AAAEQ H TXXXX The digits represented by are the REN without a decimal point e g 10 is a REN of 1 0 An FCC compliant telephone line cable and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premise wiring using a compatible modular jack that is Part 68 compliant This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in the e Manual disconnect the equipment from the telephone line cable and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment If your equipment malfunctions please contact your local authorized Canon dealer from whom you purchased the equipment if under warranty or with whom you have a servicing contract If you are not sure who to contact and have both purchased and are using the equipment in the U S A please refer to the SU
33. protocol stack included in this machine has obtained the IPv6 Ready Logo Phase 2 established by the IPv6 Forum Information Security Standard IEEE 2600 This machine is compliant with IEEE Std 2600 2008 hereinafter referred to as IEEE 2600 a global information security standard for multifunction peripherals and printers and is able to achieve the security requirements defined in IEEE 2600 For information on how this machine meets the security requirements defined in IEEE 2600 see e Manual gt Security gt IEEE 2600 Security Standard IEEE 2600 1 CC Authentication has not been obtained for this machine by itself Copyright Copyright 2014 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc This product includes software and or software modules that are licensed by Canon Inc or its licensors from third parties Use and distribution of this software and or software modules are subject to conditions a through c below a UFST Copyright 1989 1996 1997 2003 2004 2008 all rights reserved by Monotype Imaging Inc b Copyright Unpublished Work of Novell Inc All Rights Reserved Portions of this software are copyright 2007 The FreeType Project
34. registered in the Quick Menu 17 Brightness Adjustment Dial Use to adjust the brightness of the touch panel display 18 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 19 Counter Check key Press to display the copy and print count totals on the touch panel display Adjusting the Angle of the Control Panel The angle of the control panel is adjustable as shown below C IMPORTANT Do not apply excess force to the control panel when adjusting its angle Parts and Their Functions 33 Main Power and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key How to Turn ON the Main Power Make sure that the power plug is firmly inserted into the power outlet WARNING Do not connect or disconnect the power cord with wet hands as this may result in electrical shock O IMPORTANT If you want to turn OFF the main power and then back ON again wait for at least 10 seconds after the main power indicator is turned OFF before turning ON the main power However when Quick Startup Settings for Main Power is enabled if you do not wait more than 20 seconds after the main power indicator is turned OFF quick startup is not performed 01 Press the switch to the I side to turn the main power ON The main power indicator on the control panel lights when you turn ON the main po
35. the machine in this state may cause a fire or electrical shock Also avoid placing objects around the power plug so that the machine can be disconnected whenever necessary Do not turn the main power switch OFF or open the front covers while the machine is in operation This may result in paper jams Do not use flammable sprays such as spray glue near the machine There is a danger of ignition 10 Installation Location and Handling For safety reasons press Q Energy Saver when it will not be used for a long period of time such as overnight As an added safety measure turn OFF the main power switch and disconnect the power cord when the machine will not be used for an extended period of time such as during consecutive holidays Use a modular cable that is shorter than 9 10 3 meters Use a USB cable that is shorter than 9 10 3 meters Installing the Machine This section describes how to install the machine Make sure that you read this section prior to installing the machine 1 Carrying the Machine to the cauTIoN Installati Sit Make sure to grip the handles on the sides of the ace machine firmly when lifting Holding the machine in an unspecified manner may result in personal injury or damage to the machine OT Lift the machine with two or more people by gripping the indented area on the sides of the machine and carry the machine to the installation site T
36. toner escapes from the toner cartridge make sure not to ingest the toner or allow it to directly touch your skin If toner touches your skin wash it away with soap and water If your skin still feels irritated after washing it or you ingest toner consult a doctor immediately Important Safety Instructions 87 Telephone Equipment WARNING When using telephone equipment incorporated into this machine basic safety precautions should always be followed to reduce the risk of fire electrical shock or injury to persons including the following 1 Do not use this machine where there is a potential for contact with water or other liquid 2 Do not use the telephone equipment during an electrical storm as there may be a remote risk of electrical shock from lightning 3 Do not use the telephone equipment to report a gas leak in the vicinity of the leak Other Warnings AX WARNING For cardiac pacemaker users This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult your doctor 88 Important Safety Instructions CANON imageRUNNER ADVANCE C350iF C250iF SERIES LIMITED WARRANTY Canon U S A Inc or Canon Canada Inc as applicable Canon warrants the imageRUNNER ADVANCE C350iF C250iF Series product and Canon brand options designed for use with the imageRUNNER product collectively the Product to be free from defect
37. under your Limited Warranty Installation WARNING Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blocking these openings can cause the machine o overheat Never place the machine on a soft surface such as a sofa or rug Do not install the machine in the following ocations Adamp or dusty location Alocation near water faucets or water A location exposed to direct sunlight Alocation subject to high temperatures Alocation near open flames Do not install the machine near alcohol paint hinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock Do not place the following items on the machine If hese items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock f these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids caution Do not install the machine in unstable locations such as unsteady platforms or inclined floors or in locations subject to excessive vibrations as thi
38. 11 1 1 36 Data You Can Import Export All 36 Data You Can Import Export Individually 36 Other Data You Can Import Export Back Up 37 Chapter 4 Routine Maintenance Loading Papel ess 40 Loading Paper into a Paper Drawer 40 Loading Envelopes 43 Checking the Types of Paper That Can Be Used 43 Replacement Parts 44 Replacing the Staple Cartridge Staple Finisher S1 45 Replacing the Toner Cartridge PERRA T 46 Replacing the Waste Toner Container 49 Replacing th Dum Unis 51 Consumabl s ssssnsnnnsnisnnnonnne 54 Recommended Paper nantaise 54 Ton rasrsasnnasanmesnennnennianeimanehrennenntn 54 Diem isa en Ra 55 Staple Cartridge RTE EE NI EE TE 55 Genuine SUPPIIES ne 55 Chapter 5 Troubleshooting Routine Cleaning nn uen 58 Originals Cannot Be Scanned Properly Cleaning the Platen Glass 59 Scanned Originals Become Dirty Manual Feeder Cleaning 59 When White Streaks Appear on Prints Cleaning the Dust Proof Glass 60 When an Error Message Error Code Is Displayed 62 When an Error Message Is Displayed 62 When an Error Code Is Displayed 62 Service Call Message RE A amon 63 Contacting Your Local Authorized Canon Dealer 64 Setting the Limited Functions Mode from the Service Call Message Yor gal g Rae eres 64 Functions Available When the Printer Scanner Cannot Be Used Due to an Error 65 Locations of Staple Paper JAMS vtt 66 Chapter 6 Appendix Specifications RS 68 Main Unit AE AAE
39. 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX Private Branch eXchange unit without Call Waiting can be used with your facsimile unit Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes which may cause a facsimile error C Power Requirements The machine should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this machine to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate electrical noise that often interferes with communications equipment and the sending and receiving of documents 80 Legal Notices Connection of the Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear panel of this equipment is a label that contains among other information a product identifier in the format of US AAAEQ TXXXX If requested this number must be provided to the telephone company The REN Ringer Equivalence Number is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a elephone line may result in the devices not ringing in response to an incoming call In most but not all areas he sum of the RENs should not exceed five 5 0 To be certain of the
40. Backspace lt Back 4 9 GK D System Management Mode NOTE By setting lt Auto IP gt to On you can have the machine automatically search the network LAN being used for usable IP addresses and assign one to he machine This function bypasses the DHCP server o automatically assign IP addresses however the machine cannot communicate over the router when using this function 06 Setting the DNS Server DNS is the abbreviation of Domain Name System and is the function that binds an IP address and a name in this machine host name By setting the DNS server address for this machine when accessing this machine through the network this machine is accessed not by IP address but by a name such as iR ADV XXXX When using DHCP the IP address may change so it is necessary to update IP addresses bound to names In these cases it is necessary to configure Dynamic Update to update the links between IP addresses and names A dynamic DNS server is required to use DNS Dynamic Update This section describes how to specify the IPv4 settings 1 Specify the following settings in lt IPv4 gt press Next lt DNS Server Address Settings gt IPv4 Primary Enter by the DNS Server 182 168 82 2 numeric keys Secondary Backspace DNS Server 0 0 0 8 Sie IPv6 5 9 Next gt D System Management Mode To enable DNS Dynamic Update Enter the DNS serv
41. Box Double Sided Tape Paper Size Labels Precaution Labels 14 Installing the Machine 4 Installing the Toner Cartridge 01 Open the front cover of the main unit 02 Open the package of the toner cartridge and remove the toner cartridge 4 03 Hold the new toner cartridge in both hands as shown in the illustration and shake it vertically approximately 10 times t 9 10 4 O IMPORTANT Do not shake the toner cartridge in the direction shown in the illustration Doing so may cause the toner to not output properly 04 insert the new toner cartridge 1 Match the new toner cartridge with the slot on the main unit as shown in the illustration 2 Push the new toner cartridge in as far as possible NOTE Support the toner cartridge with one hand from underneath while pushing it into the machine with the other hand 05 Close the front cover of the main unit A caution When closing the cover be careful not to get your fingers caught as this may result in personal injury Loading Paper into the Paper Drawer for the First Time For instructions on loading plain paper into the paper drawer see Loading Paper into a Paper Drawer on p 40 Installing the Machine 15 6 Storing the Envelope Feeder Attachment in a Paper Drawer Use the Envelope Feeder Attachment only when loading envelopes to a paper drawer When not using the Envelope Feeder Attachment store it in the storage
42. Canon Starter Guide imageRUNNER ADVANCE C3501F C2501F Read this guide first Please read this guide before operating this product After you finish reading the guide store it in a safe place for future reference Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Guides with this symbol are printed manuals Guides with this symbol are included on the accompanying CD ROM B Guides with this symbol can be downloaded from the Canon website http www canon com and installed bails en Starter Guide This Manual Describes the precautions for using the machine Describes how to open and install the machine Describes the maintenance and troubleshooting procedures for the machine Includes the specifications of the machine Quick Operation Guide Describes the basic operations for using the machine When you do not understand how to use one of the machine s operations you can quickly check it here e Manual HTML Manual Describes all the functions of the machine Also provided with a search function that is useful for finding and checking information Includes Practical Workflows which introduces flows of practical operations using functions of the machine Driver Installation Guide Provides instructions on installing the printer fax and other drivers Windows Printer Driver Installation Guide
43. DECKUNG GEOFFNET UND SICHERHEITSVERRIEGELUNGEN UBERBRUCKT NICHT DEM STRAHL AUSSETZEN PRECAUCION RADIACI N LASER INVISIBLE DE CLASE 3B PRESENTE AL ABRIR Y CUANDO EST N NEUTRALIZADOS LOS BLOQUEOS DE SEGURIDAD EVITE LA EXPOSICI N AL HAZ VARNING SsvitisLasensrricuina KLASS 38 ID PPEN LUCKA OCH FORREGLINGAR URKOPPLADE UNDVIK EXPONERING FOR LASERSTRALNINGEN VAROITUS LUOKAN 38 NAKYMATTOMALLE LASER SATEILYA AVATTUNA JA SUOLALUKITUKSET POISTETTUINA V LT ALTISTUMISTA S TEELLE F STREAM SEATAQBARAEH ER RMATR TASER RANA AAT ARSE MELEN Jeu ts aaa Be SE 8 WI An BAHIO Var TTEN 1790y DEMBTSEDIZIBRARL VRINTES LRSESS RUCE ak Jo any dl If the laser beam escapes from the machine exposure may Cause serious damage to your eyes Controlling adjusting or operating the machine in ways not mentioned in the manuals for this machine may cause dangerous radiation to escape from the machine C IMPORTANT Press Q Energy Saver for safety when the machine will not be used for a long period of time such as overnight Also turn OFF the main power switch and disconnect the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays 86 Important Safety Instructions Maintenance and Inspections WARNING When cleaning the machine first turn OFF the main power switch then disconnect the power cord Failure to observe
44. E EEEE EEEE AEAEE OIE OEE EET Cassette Feeding Unit AG1 Cassette Feeding Unit AH1 Staple Finisher S1 Copy Card Reader E Tintin AXEunetioniss rendement Send Function Scan Features 74 Send Function E Mail and l Fax Features 75 Network Environment Hardware Specifications 76 Network Environment Software Specifications 76 Printer Settings Software Specifications 76 Legal Notices semestre TE Product Name 77 FCC Federal Communications Commission Users in the SARL RE enr te 77 Laser Safety romeo nent 78 nternational ENERGY STAR Program 78 Pv6 Ready Logo te Niue ae 78 nformation Security Standard IEEE 2600 78 Copyright E OTE E 79 Disclaimers EEEE EEA AAEE EEE A EENT 79 Legal Limitations on the Usage of Your Product and the Use of Images AAT TAEA NT 79 LP SEES EET USA cenaren 80 Users in Canada 81 Utilisation au Canada 82 Super Cannet 83 Important Safety Instructions 84 Installations 84 Power Supply soude 84 Hand ing re 05 Maintenance and Inspections 86 Consumable s ssss sans 87 Telephone Equipment 88 Other Warninassnesemrssmemmmemimct 88 CANON imageRUNNER ADVANCE C350iF C250iF SERIES LIMITED WARRANTY ans 89 TERMS OF imageWARE REMOTE SERVICE 90 TERMS OF Content Delivery System 91 Contents Preface Thank you for purchasing the Canon imageRUNNER ADVANCE C350iF C250iF Please read this manual thoroughly before operating the machine to familiarize yourself with its capab
45. NS Disclaimers ts Legal Limitations on the Usage of Your Product and the Use of a E TC CS am 70 Users in the U S A Users in Canada 81 Utilisation au Canada 82 Super Co 83 Important Safety nsii 84 in aletioneseusonss Fe A r ASEDA E Eat ESAE EEOAE anns 84 Power S100701 Seoirse D A Handling Maintenance and INSpECtjONS sirri 86 CONSUMA DESEA A EAEE AEE 87 Telephone EQUIPMENT 88 Other Warnings RD UE D EN D P OTE 88 CANON imageRUNNER ADVANCE C350iF C250iF SANES LIMITE VAR ANT o 89 TERMS OF imageWARE REMOTE SERVICE 90 TERMS OF Content Delivery System 91 Specifications Specifications are subject to change without notice for product improvement or future release Main Unit Name Canon imageRUNNER ADVANCE C350iF C250iF Type Reader printer separated Desktop Color Supported Full Color Resolution for Reading 600 x 600 dpi Resolution for Writing 600 x 600 dpi Number of Tones 256 Available Paper Paper Drawer Weight 16 lb bond to 60 Ib cover 60 to 163 g m Type Thin 16 lb bond 60 to 63 g m Plain 1 17 to 20 Ib bond 64 to 75 g m Plain 2 21 to 24 Ib bond 76 to 90 g m Plain 3 25 to 28 Ib bond 91 to 105 g m Recycled Color Pre Punched Bond Heavy 1 29 to 34 Ib bond 106 to 128 g m Heavy 2 35 Ib bond to 60 Ib cover 129 to 163 g m2 and Envelopes Multi Purpose Tray Weight 16 Ib bond to 80 Ib cover 60 to 220 g m Type Thin 16 Ib
46. PPORT page on Canon U S A s Web site http www usa canon com Rights of the Telephone Company If this equipment imageRUNNER ADVANCE C350iF C250iF causes harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance notice is not possible the telephone company will notify the customer as soon as possible Also the customer will be advised of his her right to file a complaint with the FCC if he she believes it is necessary WARNING The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges NOTE To program this informa
47. Park Melville NY 11747 U S A TEL No 1 800 OK CANON Legal Notices 77 Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Also this product is certified as a Class 1 laser product under IEC60825 1 2007 This means that the product does not produce hazardous laser radiation Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by the equipment s manual The label shown below is attached to the inside of the front cover DANGER visite laser radiation when open and interlocks defeated AVOID DIRECT EXPOSURE TO BEAM CAUTION SLASS 35 INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED AVOID EXPOSURE TO THE BEAM ATTENTION RAYONNEMENT LASER INVISIBLE DE CLASSE 3B EN CAS D OUVERTURE OU LORSQUE LE CONTACT DE SECURITE EST DEVEROUILLE EVITEZ L EXPOSITION AU FAISCEAU VORSICHT L SICHTBARE LASERSTRAALUNG KLASSE 38 WENN ABDECKUNG GE FFNET UND SICHERHEITSVERRIEGELUNGEN BERBR CKT NICHT DEM STRAHL AUSSETZEN PREC AUCION m RADIACI N LASER INVISIBLE DE CLASE 3B PRESENTE AL ABRIR Y CUANDO
48. RVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE EGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER S EXCLUSIVE REMEDY CONDITIONS OF WARRANTY Defective parts must be returned to Canon or an Authorized Service Provider with all necessary documentation and will become the property of Canon THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U S A AND CANADA ONLY Important Safety Instructions 89 TERMS OF imageWARE REMOTE SERVICE If your Canon Office Imaging Product Product is enabled with embedded functions for the imageWARE Remote Diagnostic Service IWR or your Product is not IWR enabled but it interacts with the IWR Plug in program of imageWARE Enterprise Management Console EMC
49. Setup Guide 09 Registering Your Machine s Fax Number This section describes how to register the fax number your machine uses when sending faxes This number is printed on the document that you fax to the receiving party 1 Enter the fax number press Next lt Register Unit Telephone Number gt EE Enter by numeric keys Max 20 digits 012XXXXXX Space lt Backspace lt Back 8 9 Next gt D System Management Mode 10 Registering the Unit Name The unit s name appears on the receiving party s fax machine or is printed on the received document as the Sender Name You can register the name of your company or department as the unit name 1 Press Set enter the unit name press Next lt Register Unit Name gt Set John p lt Back 7 9 Next gt D System Management Mode 11 Setting the Line Type You can set the phone line type to use for sending 1 Select the line type press OK lt Select Line Type gt Pulse Tone lt Back 7 9 OK 5 5 System Management Mode 12 Specifying the System Manager Information Settings You can register the System Manager Information settings 1 Change the authentication information press Next enter information if necessary press OK lt System Manager Information Settings gt Fda D 7654321 Not required if blank y Use the nume
50. Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong r FT6 0502 000 XXXXXXXXXX CANON INC 2014 PRINTED IN CHINA
51. amp soft cloth and avoid inhaling any toner dust Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge caution Keep toner out of the reach of small children If toner is ingested consult a physician immediately C IMPORTANT Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 Do not store toner cartridges in an upright position Be careful of counterfeit toners Please be aware that there are counterfeit Canon oners in the marketplace Use of counterfeit oner may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner For more information see http www canon com counterfeit Drum Unit When you replace the drum unit with a new one be sure to use only drum units intended for use with the machine For optimum print quality using Canon genuine drum unit is recommended For information on the drum unit model numbers for this machine see Replacement Parts on p 44 Staple Cartridge For information on the staple cartridge model numbers for this machine see Replacement Parts on p 44 Genuine Supplies
52. ands hair or clothing may get caught in the rollers which may result in personal injury or damage if the machine suddenly starts printing Do not place your hands in the part of the tray where stapling is performed near the rollers when a finisher is attached as this may result in personal injury Staple Finisher S1 Do not insert your hand into the machine while the paper drawer is removed as this may result in personal injury Important Safety Instructions 85 The laser beam can be harmful to human bodies Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in the manuals for this machine Do not remove the following caution label which is attached to the machine If the label has been removed contact your local authorized Canon dealer DANGER visible laser radiation when open and interlocks defeated AVOID DIRECT EXPOSURE TO BEAM CAUTION CASS 28 INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED AVOID EXPOSURE TO THE BEAM ATTENTION RAYONNEMENT LASER INVISIBLE DE CLASSE 38 EN CAS D OUVERTURE OU LORSQUE LE CONTACT DE SECURITE EST DEVEROUILLE VITEZ L EXPOSITION AU FAISCEAU VORSICHT L SCHTARE LASERSTRAHLUNG KLASSE 38 WENN AB
53. ansmission functions for which it is configured when delivered and you obtain the benefits of IWR as outlined in Canon published materials C you shall not disassemble decompile reverse engineer disclose or attempt to copy such IWR software allow any third party to do any of the foregoing or transfer your limited rights to any other party without the prior written approval of Canon USA or Canon Canada and D there are many factors outside of the control of Canon USA Canon Canada or their respective dealers that could affect the accuracy or timing of meter readings or service data harvested by IWR and except as expressly provided in the limited warranty statement for the Product or the End User License Agreement for EMC software in the case of the IWR Plug in program neither Canon USA Canon Canada nor their respective dealers shall be responsible for alleged deficiencies in or your dissatisfaction with IWR or any software used to provide IWR A copy of the limited warranty statement can be found within this Operator s Manual If your dealer ceases to be an authorized Canon USA dealer it will no longer have access to the use and service data accumulated by IWR for your Product In that case you may request or instruct Canon USA to recommend to you an alternative service provider who will have access to this data in order to maintain Product service utilizing IWR functionality 90 Important Safety Instructions TERMS OF Content Delivery Sys
54. are expressed in this manual Touch Panel Display Keys Key Name Example Cancel Control Panel Keys Key Icon Key Name Example Start Buttons on Computer Operation Screens Button Name Example OK Displays Used in This Manual Screen shots of the touch panel display used in this manual are those taken when the imageRUNNER ADVANCE C350iF has the following optional equipment attached toit Cassette Feeding Unit AH1 Staple Finisher S1 Web Access Software Note that functions that cannot be used depending on the model or options do not appear on the touch panel display Keys to Press for Operation MON Nain Nenu Select a function SP Quick Menu S Coy Scan and A Send Fa Secure print Status Monitor Cancel The keys which you should press are marked with a C as shown above When multiple keys can be pressed on the touch panel display all keys are marked Select the keys which suit your needs Screen shots used in this manual may differ from the ones you actually see Illustrations Used in This Manual Illustrations used in this manual are those displayed when the imageRUNNER ADVANCE C350iF has the following optional equipment attached to it Cassette Feeding Unit AH1 Trademarks MEAP is a trademark of CANON Inc referring to an application platform for Canon multifunction and single function printers This product contains the Un
55. area of the paper drawer For instructions on loading envelopes see e Manual gt Maintenance 01 Grip the handle and pull out the paper drawer until it stops 02 Store the Envelope Feeder Attachment in the storage area of the paper drawer 03 Gently push the paper drawer back into the machine caution When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 16 Installing the Machine Attaching the Precaution Label 01 Open the feeder 02 Select the desired language label among the supplied precaution labels peel off the label then affix the label to the part indicated in the illustration 03 Gently close the feeder A caution Close the feeder gently to avoid catching your hands as this may result in personal injury 8 Attaching the Glass Cleaning Sheet Storage Box This section describes how to attach the box for storing sheets for cleaning the platen glass to the machine It is recommended that you attach the box to the location indicated in the illustration OT Attach the double sided tape onto the glass cleaning sheet storage box and remove the release liner from the double sided tape gt eo 4 02 Attach the box to the machine NOTE Change the location to attach the box to depending on the attached optional products EI C
56. ay cause the toner to ignite resulting in burns or a fire f you accidentally spill or scatter toner carefully wipe up the loose toner with a damp soft cloth and avoid inhaling any toner dust Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Keep toner out of the reach of small children f toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold water Washing it off with warm water will set the toner and make it impossible to remove the toner stains C IMPORTANT Use only toner cartridges intended for use with this machine For information on the supported Canon genuine toner see Replacement Parts on p 44 Do not replace toner cartridges until the message prompting you to do so appears Do not attempt to replace the toner cartridge while the machine is printing The color of the toner to be replaced is displayed on he touch panel display If multiple toner cartridges must be replaced replace the toner cartridges in he following order Black Yellow Magenta Cyan If you continue copying or printing in black and white after cyan magenta or yellow toner runs out do not remove the depleted toner cartridges from the machin
57. bond 60 to 63 g m Plain 1 17 to 20 Ib bond 64 to 75 g m Plain 2 21 to 24 Ib bond 76 to 90 g m Plain 3 25 to 28 Ib bond 91 to 105 g m Recycled Color Pre Punched Bond Heavy 1 29 to 34 Ib bond 106 to 128 g m Heavy 2 35 Ib bond to 60 Ib cover 129 to 163 g m3 Heavy 3 61 to 80 Ib cover 164 to 220 g m3 Labels Transparency and Envelopes Envelopes can only be loaded in Paper Drawer 1 Acceptable Originals Sheet book and three dimensional objects up to 4 4 Ib 2 kg Paper Sizes Paper Drawer LGL LTR STMT EXEC and Custom size 3 7 8 x 7 1 2 to 8 1 2 x 14 98 4 x 190 5 mm to 216 x 355 6 mm Multi Purpose Tray LGL LTR STMT EXEC and Custom size 3 7 8 x 5 7 8 to 8 1 2 x 14 98 4 x 148 mm to 216 x 355 6 mm 68 Specifications Warm Up Time After Powering ON when Quick Startup Settings for Main Power is set to Off 34 seconds or less After Powering ON when Quick Startup Settings for Main Power is set to On 10 seconds or less The time until key operations can be performed on the touch panel display is 7 seconds or less Even if Quick Startup Settings for Main Power is set to On the machine does not startup quickly depending on the situations Returning from the Sleep mode 10 seconds or less Activation time may vary depending on the environment and conditions under which the machine is being used At a room temperature of 68 F in all above cases F
58. ceiving the CDS Service Downloaded files may vary in size some will be on he order of several hundred MB The CDS Service Technology White Paper contains further details ae iii authorization by you for the Canon Seller to establish and perform during the period of provision of Service HTTPS HTTP communications using your internet and internal network bandwidth for transmissions to and from the CDS Server gt iv authorization by you for the Product itself or a Canon serviceperson to download or update firmware and purchased EAP application software data for internet based activation of optional Product features and certain related data files to Product from the CDS Server and to transmit service data e g serial number information of firmware of Product to the CDS Server You acknowledge and agree that the Canon Seller and CDS Server may rely on internet addresses you assign to Products and that using the internet has benefits but also certain risks ACCORDINGLY YOU AGREE THAT THE CDS SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY KIND THAT ANY WARRANTIES ARE DISCLAIMED AND THAT NO CANON SELLER OR CANON AFFILIATE IS RESPONSIBLE FOR ANY INJURY TO YOUR NETWORK OR TO DATA OR DEVICES NOT SUPPLIED BY A CANON SELLER You will be responsible for network security and any data back up You will timely advise the Canon Seller of any security procedures the Canon Seller will need to use to provide CDS Services as described herein
59. chements eux m mes les utilisateurs sont invit s faire appel un service d inspection faisant autorit en mati re d lectricit ou un lectricien selon le cas NOTE Respecte les limites de la classe B de la NMB 003 du Canada Super G3 SUPER Super G3 is a phrase used to describe the new generation of fax FEF machines that use ITU T V 34 D2 standard 33 6 Kbps modems HIGH SPEED FACSIMILE Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds per page which results in reduced telephone line charges Approximately 3 seconds per page fax transmission time based on CCITT ITU T No 1 Chart JBIG Standard Mode at 33 6 Kops modem speed The Public Switched Telephone Network PSTN currently supports 28 8 Kbps modem speeds or slower depending on telephone line conditions Legal Notices 83 Important Safety Instructions Please read these Important Safety Instructions thoroughly before operating the machine As these instructions are intended to prevent injury to the user or other persons or destruction of property always pay attention to these instructions Also since it may result in unexpected accidents or injuries do not perform any operation unless otherwise specified in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered
60. d lt Proxy Settings gt Use Proxy On Off Server Address gt Port Number 2 Enter by the a humeric keys Use Proxy within the Same Domain On Off Set Authentication D System Management Mode Server Address Enter the IP address of the proxy server or the path of the server Le starfish company com Port Number Enter the port number of the proxy server lt Use Proxy within the Same Domain gt f using the proxy within the same domain press On Set Authentication f authentication is required when accessing an external network through a proxy server enter the user name and password registered on the server lt Set Authentication gt Use Proxy Auth On Off User Name Password X Cancel D System Management Mode User Name Enter the user name for the proxy authentication Password Enter the password for the proxy authentication 24 Configuring the Machine Setup Guide 08 Setting Country Region 1 Select the country region where the machine is located press Next lt Country Region gt Select Country Region Other Latin America United States US Canada CA Brazil BR Mexico MX Other Latin American Countries 7 9 Next gt D System Management Mode NOTE his setting is necessary to specify the fax line settings This setting can only be carried out in the
61. destination via the LDAP Server Preview Optional PDF XPS OOXML PDF Functions E mail only Compact Trace and Smooth Encryption OCR Device Signature User Signature Optimization for Web 3 PDF A 1b Policy Applied XPS Compact OCR Device Signature User Signature OOXML PowerPoint OCR 1 Available after setting RX conditions of the destination 2 Sent as LTR 3 PDF files optimized for Web viewing Specifications 75 Network Environment Hardware Specifications Network Interface 10Base T 100Base TX 1000Base T RJ 45 Network Environment Software Specifications Protocol Supported TCP IP Frame type Ethernet Il Print applications LPD Raw IPP IPPS FTP WSD SMB NetWare IPX SPX Frame type Ethernet II Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Auto Detect Print applications Bindery PServer NDS PServer RPrinter NPrinter Printer Settings Software Specifications Resident Fonts PEL 93 Scalable fonts 2 OCR fonts 10 Bitmap fonts and AndaleFont Japanese Korean Simplified Chinese Traditional Chinese PS 136 Scalable fonts The optional PCL International Font Set needs to be activated to use Andale and WorldType Collection or Andale Mono WT Printable Area PCL5c PCL6 Reduced to 1 8 4 2 mm from the top bottom left and right edges of the paper PostScript 3 Reduced to 1 8 4 mm from the top bottom left and right edges of the paper When printing i
62. duct may be inserted To use this cartridge press I Agree X Cancel l Agree yg EN A toner cartridge with the wrong item number is inserted If this toner cartridge is used remaining toner information cannot be detected properly Black gt Toner cart may be malfunctioning Yellow Wrong item no cart may be inserted Magenta Cyan gt A cartridge that is not a Canon product may be inserted To use this cartridge press I Agree X Cancel l Agree yg The status of each of the toner cartridges attached to the machine is displayed in the enclosed area of the screen shown above Wrong cartridge color may A toner cartridge of the be inserted wrong color is inserted A toner cartridge with the wrong model number is inserted Wrong item no cart may be inserted Toner cart may be malfunctioning The inserted toner cartridge may have been damaged The correct toner cartridge is inserted To continue using the toner cartridge press I Agree If you select this option the operation of the machine is not guaranteed To replace the toner cartridge press Cancel If you are not sure about the remedies contact your local authorized Canon dealer from which you purchased the toner cartridge Replacing the Waste Toner Container When the waste toner container nears capacity a message appears on the touch panel display In this case you should p
63. e You can set the machine to display a message indicating that the remaining toner is low See e Manual gt Settings Registrations NOTE Complete instructions on how to replace the toner cartridge can be accessed by pressing Previous or Next on the touch panel display f toner runs out during a print job the remaining prints are made after you replace the toner cartridge If black toner is left you can continue copying and printing in black and white After replacing toner cartridges if printed colors are different from the colors printed before you replaced the toner cartridges perform Auto Adjust Gradation in Adjustment Maintenance See e Manual gt Settings Registrations 0 1 Press D NOTE If the Black toner or all of the toners run out this step is not necessary 02 Remove the toner cartridge of the displayed color 1 Open the front cover of the main unit 2 Pull out the toner cartridge to replace Pull the toner cartridge out halfway and then remove it completely while supporting it and keeping it straight with your other hand from underneath WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire C IMPORTANT Do not subject the toner cartridge to shock or hit it Doing so may cause the toner cartridge to leak Replacem
64. e cartridge only when no staples are left inside the cartridge 04 Insert anew staple cartridge into the staple case C IMPORTANT Use only staple cartridges designed for use with this machine See Consumables on p 54 Only one staple cartridge can be inserted at a time Replacement Parts 45 O5 Return the staple case toits original position in the stapler unit 06 Close the front cover of the finisher cauTIoN When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury NOTE After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples 46 Replacement Parts Replacing the Toner Cartridge When the Black toner or all of the toners run out completely and prints can no longer be made a screen with instructions on how to replace the toner cartridge appears on the touch panel display Follow the procedure described below to replace the toner cartridge If you press Close you can continue operations such as setting modes and scanning originals even if you do not replace the toner cartridge immediately Replace Toner Cartridge ose g Prepare new toner cartridges for the following colors and open the front cover Black Replace toner cartridge Black WARNING Do not burn or throw used toner cartridges into open flames as this m
65. e information see e Manual gt Settings Registration Configuring the Machine Setup Guide 21 05 Setting an IP Address You can perform the following settings in order to connect to and use a TCP IP network with the machine Set IPv4 here 1 Set lt Use IPv4 gt to On gt set lt Use IPv6 gt to Off gt press Next lt Use IP Address gt i J H Link Local Address Prefix Length Gate meee Use IPv6 On If On address will be acquire next time main power is ON 4 9 Next gt 5 system Management Mode 2 Specify each setting press OK For manual entry When the network administrator connects to a network where each machine has a fixed IP assigned to it the IP address must be set manually lt IPv4 IP Address Settings gt Enter by the numeric keys DHCP IP Address 1192 168 92 128 Auto ip Subnet Mask 255 255 255 0 Gateway Address 192 168 92 2 Z gt Backspace lt Back 4 9 OK F 5 System Management Mode If you do not know the IP contact your administrator 22 Configuring the Machine Setup Guide To enable DHCP When connecting to a network where each machine s IP address is automatically assigned to it by DHCP set lt DHCP gt to On lt IPv4 IP Address Settings gt 5 Enter by the numeric keys DHCP 2 Auto jp Subnet naei 255 255 255 0 Gateway Fr 192 168 92 2 2 gt
66. e machine which are not instructed to in the manuals for the machine CAUTION ATENCI N 3 amp ATTENTION ATTENZIONE A VORSICHT CUIDADO i amp Consumables WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not store toner cartridges or copy paper in places exposed to open flames as this may cause he toner or paper to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully wipe up the loose toner with a damp soft cloth and avoid inhaling any toner dust Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge For cardiac pacemaker users This drum unit emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the drum unit and consult a physician A caution Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Do not dismantle the toner cartridge as doing so may cause toner to fly out and enter your eyes or mouth If toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician f
67. ent Parts 47 03 Prepare the new toner cartridge 1 Open the package of the toner cartridge and remove the toner cartridge 4 2 Hold the new toner cartridge in both hands as shown in the illustration and shake it vertically approximately 10 times t 9 10 L C IMPORTANT Do not shake the toner cartridge in the direction shown in the illustration Doing so may cause the toner to not output properly 48 Replacement Parts 04 insert the new toner cartridge 1 Match the new toner cartridge with the slot on the main unit as shown in the illustration 2 Push the new toner cartridge in as far as possible NOTE Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand 05 Close the front cover of the main unit A caution When closing the cover be careful not to get your fingers caught as this may result in personal injury If the Following Screen Is Displayed after Replacing the Toner Cartridge After replacing the toner cartridge the following screen may appear ES A toner cartridge of the wrong color may have been inserted If this toner cartridge is used a malfunction may occur Check the inserted toner cartridge Black gt Toner cart may be malfunctioning o Yellow gt Wrong item no cart may be inserted Magenta gt Wrong cartridge color may be inserted a Cyan eed A cartridge that is not a Canon pro
68. enta Drum Unit Cyan Drum Unit A E Replace the drum unit Black Wi When you finish replacing the drum unit press Close tees Prepare a new black drum unit and open the front cover 3 Replace Black Drum Unit E Replace the drum unit Black 01 Remove the waste toner container 1 Open the front cover of the main unit 2 Pull out the waste toner container C IMPORTANT Place the removed waste toner container on a level surface If the waste toner container is tilted too far toner may spill out Replacement Parts 51 O2 Pull out the drum unit to replace 1 Grip the handle of the drum unit to replace and pull it out 2 Pull the drum unit out of the main unit about halfway and then pull it out all the way while supporting the indented area with your other hand IMPORTANT Do not tilt the removed drum unit too far Doing so may cause toner to spill out 52 Replacement Parts 03 Prepare to insert the new drum unit 1 Remove the new drum unit from its box 2 Hold the drum unit horizontally in both hands as shown in the illustration and tilt it to the left and right approximately 12 times C IMPORTANT Do not remove the orange protective cover until you insert the drum unit into the machine 04 Insert the new drum unit 1 Grip the handle and indented area of the drum unit and insert the drum unit while aligning the mark on
69. er To prevent moisture build up tightly wrap any remaining paper in its original package for storage NOTE For high quality printouts use paper recommended by Canon Toner Confirm that the code on the e front cover of the machine and as GPR the one on the package of the genuine toner are the same If a message prompting you to replace the toner cartridge appears on the touch panel display replace the used toner cartridge of the displayed color with a new one Toner comes in four colors black cyan magenta and yellow Check the toner color that you need to replace before ordering toner from your local authorized Canon dealer Also when replacing the toner cartridge make sure that you replace toner of the correct color Use only toner cartridges intended for use with this machine For optimum print quality using Canon genuine toner is recommended 54 Consumables For information on the dedicated toner cartridge model numbers for this machine see Replacement Parts on p 44 WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not store toner cartridges in places exposed to open flames as this may cause the toner to ignite esulting in burns or a fire f you accidentally spill or scatter toner carefully wipe up the loose toner with a d
70. er IPv4 address in Primary DNS Server To disable DNS Dynamic Update Enter Primary DNS Server and Secondary DNS Server NOTE Secondary DNS Server The substitute DNS server that is used when the primary DNS server cannot be used If you do not want to set the secondary DNS server enter 0 0 0 0 When using DNS Dynamic Update setting this is not necessary 2 Enter Host Name and Domain Name for lt IPv4 gt gt press Next lt DNS Host Domain Name Settings gt IPv4 Host Name canon000000 Domain Name Pv6 Use Same Host Name Domain Name as IPv4 Canon000000 lt Back 5 9 Next gt 5 system Management Mode Host Name The name that appears on the network the machine s name etc Domain Name The network domain that this machine belongs to 3 Specify lt DNS Dynamic Update gt for lt IPv4 gt press OK lt DNS Dynamic Update Settings gt Pv4 DNS Dynamic Update On Off IPv6 DNS Dynamic Update Register Stateless Address Register Manual Address Register Stateful Address a Back 5 9 OK 7 2 system Management Mode By setting lt DNS Dynamic Update gt to On DNS Dynamic Update is enabled Configuring the Machine Setup Guide 23 07 Setting the Proxy Server If accessing the internet or other external network through a proxy server from this machine these settings are require
71. h temperature is applied when a toner is fixed to the paper It is not a malfunction This especially happens in low room temperature 05 when loading paper into the paper drawer for the first time or when changing the paper size attach a paper size label to the paper drawer TS When not loading envelopes to a paper drawer store the Envelope Feeder Attachment in the storage area of the paper drawer For information on storing the Envelope Feeder Attachment see 6 Storing the Envelope Feeder Attachment in a Paper Drawer on p 16 C IMPORTANT The paper size labels included with the machine contain paper sizes not supported by the machine 06 Ifthe paper has been changed register the size and type of the loaded paper Register the size and type of paper you loaded in the paper drawer in Paper Settings in Preferences Settings Registration For more information see e Manual gt Settings Registration Loading Envelopes If you are loading envelopes the Envelope Feeder Attachment that comes with the paper drawer must be attached For instructions on loading envelopes see e Manual gt Maintenance Checking the Types of Paper That Can Be Used For more information on the types of paper you can use see e Manual gt Basic Operations Loading Paper 43 Replacement Parts This section describes those parts that require replacement and their model numbers Use a replacement part after checking
72. hose with back pain should check the weight of the machine before lifting Make sure that you do not slip on the bag the machine came in Installing the Machine 11 Removing the Packing Materials When performing the following Pd steps make sure to remove all r orange tape attached to the machine 01 Remove the items and packing materials from the paper drawer 1 Grip the handle and pull out the paper drawer until it stops VE SS 12 Installing the Machine 3 Remove the packing materials attached to the paper drawer 02 Gently push the paper drawer back into the machine caution When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 03 Lift the feeder tray and remove the Service Book Holder 04 Remove the protective sheets attached to each part of the machine Platen Glass Control Panel If you own the optional Cassette Feeding Unit AG1 Cassette Feeding Unit AH1 carefully read Attaching the Cassette Feeding Unit to the Machine and attach it to the machine Installing the Machine 13 Checking Items Included with the Machine Check each item included with the machine against this list to ensure that nothing is missing CD ROM Paper Manual x 2 Power Cord S Modular Cable Service Book Holder gt SS oS ES Glass Cleaning Sheet Glass Cleaning Sheet Storage
73. ilar item refers to a printing device display device or item respectively that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language Adobe the Adobe logo Adobe LiveCycle Policy Server PostScript the PostScript Logo and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries 06 All other trademarks are the property of their respective owners Other product and company names herein may be the trademarks of their respective owners Talsitelifelalelame mualeu lille alate Installation Location and Handling N E A DI VETGOL TITIES ESSSEVTT NESTS SEs OTTO TET Installation Precautions Handling PTS CALE CN esc I AE ETT OEE ERE ATE A E OENE OTE AROEN Installing th amp eMachihe ee AA OTEA TAA EE ENEAS 1 1 Carrying the Machine to the Installation Serena E E EAE EEEE 7 Removing the Packing Menaia ee ea ae a resbstatesstenccrdavterseseress en CL E TS 3 Checking Items Included with the Machine 4 Installing the Toner Cartridge ne 5 Loading Paper into the Paper Drawer for de First Time 6 Storing the Envelope Feeder Attachment in a Paper Drawer 16 7 Attaching ine Pracution Lace henno NE are ess RTE CR D D me 116 SiAttaching tie Glass cleaning Sheet Storage Box samc anv EEEE EEE EAEEREN 77 9 Connecting COE E nie
74. ilities and to make the most of its many functions For information on the detailed settings for the functions described in this manual see the e Manual After reading this manual store it in a safe place for future reference How To Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety AX WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings A caution Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions C IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended S Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations 04 Keys and Buttons Used in This Manual The following symbols and key button names are a few examples of how keys and buttons to be clicked or pressed
75. ions on attaching the Envelope Feeder Attachment see e Manual gt Maintenance Parts and Their Functions 31 Feeder 1 2 TT A 1 Feeder Cover 4 Original Output Area Open this cover to remove jammed paper Originals that have been scanned from the original supply tray are output into the original output area 2 Slide Guides Adjust these guides to match the width of the original 5 Document Feed Scanning Area Originals placed in the feeder are scanned here 3 Original Supply Tray Originals placed here are automatically fed sheet by 6 Platen Glass sheet into the feeder Place originals into this tray with Place originals here when scanning books heavyweight the surface that you want to scan face up originals transparencies etc Control Panel Parts and Functions 2 3 4 5 a Settings Registration OF 1 10000 P Nain Menu Select a function 16 AD Qi Counter Check gt i l 6 15 ane 8 9 l f D 14 13 12 11 10 32 Parts and Their Functions 1 Main Menu Press to display the Main Menu screen If the Main Menu screen is not displayed when using a function it is necessary to press Main Menu before using the function 2 Touch Panel Display The settings screen for each function is shown on this display Six function keys are displayed by default 3 Settings Registration key Press to specify settings registration 4 Energy Saver
76. irst Copy Time imageRUNNER ADVANCE C350iF Full Color 7 4 seconds Black and White 5 9 seconds imageRUNNER ADVANCE C250iF Full Color 10 5 seconds Black and White 8 4 seconds Copy Speed Direct imageRUNNER ADVANCE C350iF LGL 29 sheets minute LTR 36 sheets minute STMT 26 sheets minute EXEC 36 sheets minute imageRUNNER ADVANCE C250iF LGL 21 sheets minute LTR 26 sheets minute STMT 26 sheets minute EXEC 26 sheets minute Except when paper is fed from the multi purpose tray The copy speed may vary depending on the settings for paper type paper size and the sending method When continuously copying adjustments for machine temperature or image quality may cause machine operations to pause or become slow Margin Top 1 8 4 0 mm Left and Right 1 8 4 2 mm Bottom 1 8 2 5 mm Magnification Regular paper size Same Ratio Direct Reduction 1 0 78 LGL LTR 1 0 64 LTR STMT 1 0 50 and 1 0 25 Enlargement 1 1 29 STMT LTR 1 2 00 and 1 4 00 Copy Ratio 25 to 400 in 1 increment Specifications 69 Paper Feeding System Capacity Paper Drawer 550 sheets 21 Ib bond 80 g m or 640 sheets 17 Ib bond 64 g m3 Multi Purpose Tray 100 sheets 21 Ib bond 80 g m Multiple Copies 999 sheets Memory Capacity 2 GB Hard Disk Capacity 160 GB Used space 80 GB The hard disk capacity is subject to change in future release Power Source 120V
77. iversal Font Scaling Technology or UFST under license from Monotype Imaging Inc UFST is a trademark of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Apple EtherTalk LocalTalk Mac Macintosh Mac OS and Safari are trademarks of Apple Inc registered in the U S and other countries Microsoft Windows Windows Vista Windows Server Internet Explorer Excel and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Adobe PostScript 3 Adobe PostScript and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Copyright 2007 08 Adobe Systems Incorporated All rights reserved Protected by U S Patents 5 737 599 5 781 785 5 819 301 5 929 866 5 943 063 6 073 148 6 515 763 6 639 593 6 754 382 7 046 403 7 213 269 7 242 415 Patents pending in the U S and other countries All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark for Adobe Systems implementation of the PostScript language interpreter Except as otherwise stated any reference to a PostScript printing device PostScript display device or similar
78. key Press to set or cancel the Sleep mode Lights when the machine enters the Sleep mode For more information on the Auto Sleep mode see Main Power and Energy Saver Key on p 34 5 Numeric keys Press to enter numerical values 6 Clearkey Press to clear entered values or characters 7 ID Log In Out key Press to log in out when a login service such as Department ID Management or SSO H has been set 8 Stopkey Press to stop a job in progress such as a scan copy or fax scanning only job 9 Start key Press to start an operation 10 Main Power Indicator Lights when the main power is turned On 11 Error Indicator Flashes or lights if there is an error in the machine When the Error indicator flashes follow the instructions that appear on the touch panel display When the Error indicator maintains a steady red light contact your local authorized Canon dealer 12 Processing Data Indicator Flashes or blinks green when the machine is performing operations and maintains a steady green light when fax data is stored in memory 13 Reset key Press to restore the standard settings of the machine 14 Edit Pen Use when operating the touch panel display such as to enter characters 15 Status Monitor Cancel Press to check the status of jobs or to cancel print jobs Also you can check the status of the machine such as the amount of paper remaining in the paper source 16 Quick Menu Press to display functions
79. l Products Software f you are using Department ID Management see e Manual gt Basic Operations If you are using SSO H see e Manual gt Basic Operations Energy Saver Key You can press Energy Saver to make the machine enter the Sleep mode and reduce power consumption If the machine is idle for a certain period of time the machine will enter the Auto Sleep mode to minimize energy consumption Press Energy Saver to cancel the Sleep mode and resume normal machine operations NOTE The machine can receive and print documents from a personal computer when it is in the Sleep mode l fax and fax documents can also be received while the machine is in the Sleep mode Shutting Down the Machine This machine performs a procedure to protect the memory when the machine is shut down This enables the machine to be shut down safely even if there are any jobs being processed or a MEAP application is running while the machine is shutting down 01 Press the switch to the side to turn the main power OFF C IMPORTANT Do not turn the main power OFF while using the Fax I Fax function Sending or receiving l fax or fax documents cannot be done when the main power is turned OFF The machine may take some time to completely shutdown Do not unplug the power cord until the main power indicator of the machine is OFF f the main power is turned OFF during scanning or p
80. layed on the Details screen for Log on the Status Monitor Cancel screen You can check the error code in the following locations Details screen for Log on the Status Monitor Cancel screen Job No 0001 _Re lob No Result NG 752 Start Time gt 29 03 2012 10 15 Tae es oo ss RE S E ETET R EAR E E E SOE ree D D DES gt ifaxO192 168 92 128 lka iene RDC x 172 A OK Results row of the Device Information Communication Log 04 08 2014 iRADV C350iF eeheeepeneeeeneeeneneeeteneteetebeeneneeatet DEVICE INFORMATION COMMUNICATION LOG REPORT PRESSE RS EEEE STARTTIME ENDTIME TYPE TO FROM DATA DETAILS 04 06 16 08 04 08 16 07 manama DEPTID ADDRESS BOOK 04 06 16 10 04 08 16 10 MLN DEPTID ADDRESS BOOK 222 222 222 222 DEPTID ADDRESS BOOK 433 333 333 333 DEPTID ADDRESS BOOK 04 08 16 10 04 08 18 10 04 06 16 10 04 06 16 10 If an error occurs during a send receive or fax job the error code is printed For information on error codes and instructions on resolving errors see e Manual gt Problem Solving Service Call Message If a malfunction occurs and the machine cannot operate normally a screen prompting you to contact your local authorized Canon dealer is displayed If a screen such as the one below is displayed contact your local authorized Canon dealer See Contacting Your Local Authorized Canon Dealer on p 64
81. lers of the feeder For high quality printouts we recommend cleaning these parts once or twice a month The proper cleaning method for various cases is shown by the marks below Type of Substance Cleaning Method Casel Adhesive and other easy to Clean the machine with the glass cleaning sheet included with the remove substances machine Case 2 Ink and other difficult to Clean the machine with a cloth which is wrung after being remove substances dampened in water and then wipe it clean with a soft dry cloth Case 3 Stains that cannot be Clean the machine with a cloth dampened with a mild detergent removed with a wet cloth mixed with water and then wipe it clean with a soft dry cloth WARNING When cleaning the machine first turn Off the main power switch and disconnect the power cord Failure to observe these steps may result in a fire or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire IMPORTANT When cleaning with a cloth do not dampen the cloth too much as this may damage the original or break the machine Do not use alcohol benzene
82. mation available Product name Details of the malfunction The error code displayed on the touch panel display 64 Service Call Message Setting the Limited Functions Mode from the Service Call Message Screen When Limited Func Mode is displayed follow the procedures below C IMPORTANT If you turn OFF the main power switch when there is a job waiting to print that job is erased NOTE If you set Limited Functions Mode to On from the Service Call Message screen Limited Functions Mode in Management Settings Settings Registration is also set to On See e Manual gt Security 01 Press Limited Func Mode Yes A message prompting you to restart the machine turning the main power switch OFF and then ON appears 02 Turn the main power OFF and then ON C IMPORTANT For precautions to take when restarting the machine see Main Power and Energy Saver Key on p 34 Functions Available When the Printer Scanner Cannot Be Used Due to an Error Even when an error occurs and the Print and Scan functions are restricted there are functions that can be used The functions that can be operated are marked with a check mark and those that cannot be operated are marked with a dash below Main Menu Screen When the Scan function is restricted When the Print function is restricted Available Functions V4 v 1_ Sending a fax from a computer is not
83. me floor of your building contact your local authorized Canon dealer beforehand Do not attempt to move the machine yourself Provide Adequate Installation Space Provide enough space on each side of the machine for unrestricted operation When no optional products are attached 4 100 mm 35 3 4 908 01 8 611 35 5 8 903 When the Staple Finisher S1 is attached 35 3 4 908 20 1 8 511 57 3 8 1 458 Installation Location and Handling 09 Handling Precautions Do not attempt to disassemble or modify the machine Some parts inside the machine are subject to high voltages and temperatures Take adequate precautions when inspecting the inside of the machine Do not carry out any inspections that are not described in the manuals for this machine Be careful not to spill liquid or drop any foreign objects such as paper clips or staples inside the machine If a foreign object comes into contact with electrical parts inside the machine it might cause a short circuit and result in a fire or electrical shock f there is smoke or unusual noise immediately turn the main power switch OFF disconnect the power cord from the power outlet and then call your local authorized Canon dealer Using
84. n Black and White Full Color at 300 x 600 dpi Scanning 1 sided scanning 26 sheets minute LTR in Black and White Full Color at 300 x 300 dpi Cassette Feeding Unit AG1 Paper Sizes LGL LTR STMT EXEC and Custom size 3 7 8 x 7 1 2 to 8 1 2 x 14 98 4 x 190 5 mm to 216 x 355 6 mm Paper Drawers Capacity 550 sheets 21 Ib bond 80 g m2 or 640 sheets 17 Ib bond 64 g m Power Source Maximum Power Consumption From the main unit Approximately 25 W Dimensions H x W x D 16 3 4 x 20 1 8 x 20 425 mm x 511 mm x 508 mm Weight Approximately 33 11b 15 kg Specifications 71 Cassette Feeding Unit AH1 Paper Sizes LGL LTR STMT EXEC and Custom size 3 7 8 x 7 1 2 to 8 1 2 x 14 98 4 x 190 5 mm to 216 x 355 6 mm Paper Drawers Capacity 550 sheets 21 Ib bond 80 g m2 or 640 sheets 17 Ib bond 64 g m2 Power Source Maximum Power From the main unit Approximately 35 W Consumption Dimensions H x W x D 16 3 4 x 20 1 8 x 20 425 mm x 511 mm x 508 mm Weight Approximately 41 9 Ib 19 kg Staple Finisher S1 Paper Size Weight Type Size LGL LTR STMT EXEC Custom size 3 7 8 x 5 7 8 to 8 1 2 x 14 98 4 x 148 mm to 216 x 355 6 mm and Envelopes Weight 16 lb bond to 80 Ib cover 60 to 220 g m Type Thin 16 Ib bond 60 to 63 g m2 Plain 1 17 to 20 Ib bond 64 to 75 g m2 Plain 2 21 to 24 Ib bond 76 to 90 g m2 Plain 3 25 to
85. n advance with your legal advisor for guidance Paper Money Travelers Checks oney Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled mmigration Papers dentifying Badges or Insignias nternal Revenue Stamps canceled or uncanceled Selective Service or Draft Papers Bonds or Other Certificates of Indebtedness Checks or Drafts Issued by Governmental Agencies Stock Certificates otor Vehicle Licenses and Certificates of Title Copyrighted Works Works of Art without Permission of Copyright Owner Legal Notices 79 Users in the U S A Preinstallation Requirements for Canon Facsimile Equipment A Location Supply a suitable table cabinet or desk for the machine See Specifications in this guide for specific dimensions and weight B Order Information 1 single telephone line touch tone or rotary should be used 2 Order an RJ11 C telephone wall jack USOC which should be installed by the telephone company If the RJ11 C wall jack is not present telephone facsimile operation is not possible 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or an equivalent one Use one line per unit DDD Direct Distance Dial line or IDDD International Direct Distance Dial line if you communicate overseas NOTE Canon recommends an individual line following industry standards i e
86. n the Expand Print Region and Print mode the upper margin becomes 1 8 4 mm the lower margin becomes 1 8 2 5 mm and the side margins both become 1 8 4 2 mm The printable area is enlarged When an original has data that extends all the way to the edges even if you select Expand Print Region and Print the periphery of the data may be cut off when printing In this case specify the reduction ratio in the printer driver so that data is not cut off and perform printing again 76 Specifications Legal Notices Product Name Safety regulations require the product s name to be registered In some regions where this product is sold the following name s in parenthesis may be registered instead imageRUNNER ADVANCE C350iF C250iF F 162600 FCC Federal Communications Commission Users in the U S A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed a
87. nces e Manual gt Remote UI Mi w 6 Backing Up Exporting Data Data You Can Import Export Individually You can save load data individually In addition you can exchange data with this machine and other machines which do not support the Import Export All function e Manual gt Remote UI e Manual gt Web Access Other Data You Can Import Export Back Up You can exchange data with this machine and other machines which do not support the Import Export All function References e Manual gt Quick Menu e Manual gt MEAP Instruction manuals for each MEAP application e Manual gt MEAP 1 You may be able to back up data stored by MEAP applications depending on the application NOTE The passwords and PIN are backed up at the same time However some of the passwords may not be backed up depending on the type of the password If your machine is not connected to a network it is recommended that you print and store important information such as the Address Book See e Manual gt Basic Operations Backing Up Exporting Data 37 38 Backing Up Exporting Data Routine Maintenance Loading Paper 40 Loading Envelopes O E A E E LUE Le E E SE E 0 US 43 nee one Toss er Toei Weel PS Ue RSR et 43 Consumables s D Sr US 5 Recommended Paper run Unies Loading Paper If the selected paper runs out or the selected paper drawer runs out of paper
88. nd used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cables are required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in this manual If you make such changes or modifications you could be required to stop operation of the equipment If your equipment malfunctions please contact your local authorized Canon dealer from whom you purchased the equipment if under warranty or with whom you have a servicing contact If you are not sure who to contact and have both purchased and are using the equipment in the U S A please refer to the SUPPORT page on Canon U S A s Web site http www usa canon com Canon U S A Inc One Canon
89. ner back on the rear side of the front cover of the main unit with its tip facing the left direction 05 Close the front cover of the main unit caution When closing the front cover of the main unit be careful not to get your fingers caught as this may result in personal injury Routine Cleaning 61 When an Error Message Error Code Is Displayed When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser Self diagnostic error messages appear in the following cases When scanning or printing cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network For information on error messages and instructions on resolving errors see e Manual gt Problem Solving Close y Replace Toner Cartridge Prepare new toner cartridges for the following colors and open the front cover Black t 01 05 Next 5 Replace toner cartridge Black Example of an Error Message on the Touch Panel Display tion is missing Check the fle Example of an Error Message on the Web Browser 62 When an Error Message Error Code Is Displayed When an Error Code Is Displayed If a job or operation does not complete successfully the error code is disp
90. oaded paper in Paper Settings in Preferences Settings Registration You can use custom paper sizes See e Manual gt Settings Registrations You can name register and edit custom paper types See e Manual gt Settings Registrations For information on paper that can be loaded see e Manual gt Basic Operations Paper Drawer 2 can be used if the optional Cassette Feeding Unit AG1 or the Cassette Feeding Unit AH1 is attached Paper Drawers 3 and 4 can be used if the optional Cassette Feeding Unit AH1 is attached If a message prompting you to load paper appears while printing the remaining prints are automatically made after you load the correct paper If you select a different paper drawer the emaining prints are made after you press OK Press Cancel to cancel printing 01 Grip the handle and pull out the paper drawer until it stops 02 When loading paper into the paper drawer for the first time or when changing the paper size adjust the position of the paper drawer guides 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size C IMPORTANT Slide the guides until they click into place If the left guide and front guide are not aligned correctly the paper size will not correctly appear on the touch panel display I
91. of the Paper Drawer Open this cover when clearing a paper jam See e Manual gt Problem Solving 14 Toner Code This code indicates the type of genuine toner that can be used with the machine Use toner with a code that includes the same letters as the code on the front cover of the machine Internal View When the Copy Card Reader F1 and Cassette Feeding Unit AH1 are attached 1 Front Cover of the Main Unit Open this cover to replace the toner cartridge the waste toner container and the drum unit 2 Dust Proof Glass Cleaner Use this cleaner when cleaning the dust proof glass 3 Waste Toner Container When the waste toner container becomes full replace it with a new one See Replacing the Waste Toner Container on p 49 4 Toner Cartridge When toner runs out pull out the toner cartridge and replace it with a new one See Consumables on p 54 5 Fixing Assembly The unit that fixes toner onto paper If paper is jammed in the fixing assembly remove the fixing assembly from the machine and then carefully remove the jammed paper 6 Duplexing Unit If paper is jammed in the duplexing unit remove the paper jam See e Manual gt Problem Solving 7 Drum Unit The unit that applies toner to paper during printing See e Manual gt Maintenance 8 Envelope Feeder Attachment Use when loading envelopes in a paper drawer Envelope Feeder Attachment can only be used in Paper Drawer 1 For instruct
92. ond 60 cover 17 bond 20 bond Recycled 1 Recycled 2 Recycled 3 El 17 bond 20 bond 21 bond 24 bond 25 bond 28 bond Pre Punched Detailed Plain Paper Settings Weight Set X Cancel OK If you select Plain you can select the paper weight from Plain Paper Weight Set If there is no button for the loaded paper press Detailed Settings select the paper type from the detailed setting screen 20 Configuring the Machine Setup Guide 03 Logging In In order to continue on with network settings date time and fax settings it is necessary to log in as an administrator To end setting configuration here press Skip and see step 13 1 Press Log In gt enter the authentication information press Log in OK lt Authentication Login gt Subsequent settings require system manager permissions Perform Authentication Login then press OK Press Skip to proceed to the Auto Adjust Gradation screen without configuring the system manager permission settings Skip ee lt Enter the System Manager ID and PIN using the numeric keys System 7654321 Manager ID 7654321 System RERERRE xX Cancel IMPORTANT The default setting for both the System Manager ID and System PIN is 7654321 After installing the machine when logging in for the first time enter 7654321 for both the System Manager ID and System PIN 04 Set
93. onnecting Cables 01 Connect a modular cable into the socket on the back left of the machine 02 Connect a LAN cable into the socket on the back right of the machine Installing the Machine 17 10 Turning the Main Power ON For Users with the Optional Finisher See the installation manual supplied with the optional finisher to attach the finisher to the machine then connect the power cord OT Connect the power cord into the socket on the back right of the machine and to the wall outlet The main power indicator on the control panel lights when you turn ON the main power switch Various screens appear when system software is loading NOTE For instructions on turning the main power ON and OFF and on using the Energy Saver key see Main Power and Energy Saver Key on p 34 18 Installing the Machine Setting and Registering the Machine Configuring the Machine Setup Guide asia 20 Changing Specified Settings eee 28 Configuring the Machine Setup Guide When the power is turned ON for the first time after installing the machine the Setup Guide screen is displayed It is recommended that you follow the instructions that appear on the touch panel display to configure the machine NOTE You cannot exit the Setup Guide until it is finished You can restart the Setup Guide from Start Setup Guide Settings Registration gt Management Settings gt License Other
94. per Fine 8 pels 2 mm x 15 4 line mm Ultra Fine 16 pels 2 mm x 15 4 line mm Transmission Speed Super G3 33 6 kbps G3 14 4 kbps Compression Method MH MR MMR JBIG Transmission Type Super G3 G3 Sending Original Sizes LGL to STMT Receiving Paper Sizes 11 x 17 to STMT Transmission Times JBIG Approximately 2 6 seconds Auto Dial Function Address Book 1 800 destinations including destinations stored in one touch buttons Image Memory Approximately 6 000 pages 1 When using an IP telephone service facsimile communication may not be performed normally via an IP telephone line It is recommended to use facsimile communication via a general telephone Public Switched Telephone Network line 2_ Pels stands for picture elements pixels Specifications 73 Send Function Scan Features Communication Protocol FTP TCP IP SMB TCP IP WebDAV Data Format TIFF JPEG PDF XPS OOXML PowerPoint Resolution Black and White 100 x 100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi Color 100 x 100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 300 x 300 dpi System Environment Windows Server 2003 R2 SP2 Windows Vista SP2 Windows Server 2008 SP2 Windows Server 2008 R2 SP2 Windows 7 Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Solaris 10 Mac OS X 10 6 x 10 7 x 10 8 x 10 9 x Red Hat Linux 9 Interface 1000BASE T TOOBASE TX 10BASE
95. r cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock C IMPORTANT Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency Handling WARNING Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a fire or electrical shock If the machine makes strange noises or gives off smoke heat or strange smells immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Continued use of the machine in this condition may result in a fire or electrical shock Do not use highly flammable sprays near the machine If gas from these sprays comes into contact with the electrical components inside the machine it may result in a fire or electrical shock To avoid damage to the power cord and creating a fire hazard always turn OFF the main power switch and unplug the interface cable when moving the machine Otherwise the power cord or interface cable may be damaged resulting in a fire or electrical shock Make sure that the power plug is firmly inserted into the power outlet if the machine was moved Do not use the machine while the connection is loose as doing
96. repare a new waste toner container Even if you do not replace the waste toner container immediately you can perform printing for a while The number of prints you can make depends on the content you print When the waste toner container is full a screen with instructions on how to replace the waste toner container appears on the touch panel display Follow the procedure described below to replace the waste toner container WARNING Do not burn or throw used waste toner containers into open flames Also do not store waste toner containers in places exposed to open flames as this may cause the toner to ignite resulting in burns or a fire f you accidentally spill or scatter toner carefully wipe up the loose toner with a damp soft cloth and avoid inhaling any toner dust Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge cauTIoN f toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold water Washing it off with warm water will set the toner and make it impossible to remove the toner stains C IMPORTANT Your local authorized Canon dealer will dispose of used waste toner containers Used toner cannot be reused Do not mix new and used toner together
97. ric keys System PIN ES Not required if blank 8 9 Next gt 5 system Management Mode y lt System Manager Information Settings gt System Manager E Mail Address Contact Information Comment 1D System Management Mode C IMPORTANT The default setting for both the System Manager ID and System PIN is 7654321 Make sure to change these settings Configuring the Machine Setup Guide 25 13 Adjusting the Gradation and Density Settings of the Machine This procedure involves outputting test pages and placing them on the platen glass for scanning Finishing this procedure enables you to reduce irregularities by automatically adjusting the gradation density and color of images printed by the machine Perform a full adjust C IMPORTANT The types of paper which can be used with Auto Adjust Gradation are Thin Plain 1 Plain 2 Recycled 1 and Recycled 2 Do not use other types of paper It is recommended that you select Full Adjust when performing an automatic gradation adjustment Select Quick Adjust for a quick but ess complete adjustment between regular ful adjustment recalibrations Make sure that you place the test pages properly Accurate recalibrations of the gradation density and color settings of the machine cannot be made if the test pages are not scanned correctly Two test pages are output by the machine during his adjustment This machine adj
98. rinting a paper jam may occur NOTE If Quick Startup Settings for Main Power in Preferences Settings Registration and Sleep Mode Alert which appears when you press Q on the control panel are both set to On the tone sounds when turning OFF the main power of the machine Depending on the situations the machine does not startup quickly and the tone does not sound You can shut down the machine from the Remote UI using the Remote Shutdown mode For more information see e Manual gt Remote UI Main Power and Energy Saver Key 35 Backing Up Exporting Data Various data such as the received data address book and Settings Registration settings are stored on the hard disk of the machine A malfunction in the hard disk may cause these data to be lost Please regularly back up export your important data Please note that Canon will not be held responsible for any damages caused by the loss of data You can backup export data in the following ways Import Export All Import Export Individually Data you can back up export are described below Data You Can Import Export All You can save load multiple items at once In addition you can exchange data with this machine and other machines which support the Import Export All function IMPORTANT You cannot use the Import All function depending on the recipient s machine model For more information contact your local authorized Canon dealer Data Refere
99. rks on the power plug The blade on the power plug is deformed or broken The power goes OFF and ON when the power cord is bent There are cuts cracks or indentations on the power cord A part of the power cord becomes hot Check the power cord and power plug regularly to make sure that they are not handled in the following manner as this may result in a fire or electrical shock The connection part of the power plug is loose Stress is being applied to the power cord by a heavy object or by affixing it with staples The power plug is loose The power cord is tied in a bundle The power cord protrudes into a walkway The power cord is in front of a heater CAUTION The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock When removing jammed paper or when inspecting the inside of the machine do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time Doing so may result in low temperature burns even though you did not touch the fixing unit and its surroundings directly There are high temperature and high voltage components inside the machine Touching them may result in personal injury or burns Do not touch the internal parts of th
100. rror code below E000732 FFFF Check the printer Call service representative The selected function cannot be used Press Main Menu to return to the Main Menu When a service call message is displayed on the bottom of the screen Main Menu we a Scan and opy Fax Send I Fax if Secure torial Inbox Print Check the printer Call service representative Even if a message prompting you to call your service representative appears on the bottom of the screen some functions may still be available For more information on the available functions see Functions Available When the Printer Scanner Cannot Be Used Due to an Error on p 65 Service Call Message 63 Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed follow the procedure described below OT Turn the main power OFF and then ON IMPORTANT For precautions to take when restarting the machine see Main Power and Energy Saver Key on p 34 02 Ifthe operation still cannot be performed correctly turn the main power switch OFF remove the power plug from the outlet and contact your local authorized Canon dealer WARNING Mishandling the power plug is dangerous For instructions on handling the power plug see Important Safety Instructions on p 84 NOTE When you contact your local authorized Canon dealer have the following infor
101. s in workmanship and materials under normal use and service for a period of 90 days after delivery to the original purchaser Purchaser or 30 000 prints or copies or a combination of both whichever comes first During such warranty period Canon shall replace without charge any defective part with a new or comparable rebuilt part This warranty shall not extend to consumables such as paper chemicals and toner as to which there shall be no warranty or replacement Warranty replacement shall not extend the original warranty period of the Product This limited warranty shall only apply if the Product is used in conjunction with compatible computers periphera equipment and software Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment that may be distributed with the Product is sold AS IS and without warranty of any kind by Canon including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the supplier or producer thereof For further information on software see below This warranty shall be void and of no force and effect if the Product is damaged
102. s may cause the machine to fall or tip over resulting in personal injury 84 Important Safety Instructions Power Supply WARNING Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a fire or electrical shock Do not connect or disconnect the power cord with wet hands as this may result in electrical shock Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock Do not bundle up or tie the power cord in a knot as this may result in a fire or electrical shock Insert the power plug completely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a general rule do not use extension cords Using an extension cord may result in a fire or electrical shock Do not use power supplies with voltages other than those specified herein as this may result in a fire or electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the powe
103. so may cause a fire Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Do not use this product for uses other than as a color digital multitasking machine A caution Do not place heavy objects on the machine as they may tip over or fall resulting in personal injury Close the feeder gently to avoid catching your hands as this may result in personal injury Do not press down hard on the feeder when using the platen glass to make copies of thick books Doing so may damage the platen glass and result in personal injury Do not touch the finisher while the machine is printing as this may result in personal injury Paper that has just been output from the machine may be hot Be careful when removing or aligning paper from the output tray Touching paper right after it is output may result in low temperature burns Do not place your hands hair clothing etc near he exit and feed rollers Even if the machine is not in operation your h
104. software then Canon USA Canon Canada or their respective authorized independent Canon retail dealers can access Product meter readings and receive notifications of certain service errors automatically via the internet You can read more about IWR in Canon published materials available from your dealer or on the web sites of Canon USA www usa canon com or Canon Canada www canon ca IWR will only collect and transmit Product specific meter readings and service data and will not access collect or transmit End User image data in the Product Your instruction to Canon USA Canon Canada or your dealer to activate IWR for a Product shall be considered i a representation that you have an internal IP network and internet access available on a generally continuous basis ii authorization by you to establish and perform during the period of IWR activation HTTPS communications using your network bandwidth for transmissions over the internet of use and service data accumulated by the Product and iii authorization by you to store analyze and use this data for purposes related to servicing the Product and for Product and IWR improvement By so instructing Canon USA Canon Canada or your dealer you shall also be considered to acknowledge that A the IWR software embedded or plug in is the confidential property of Canon USA and its licensor B you have no rights in such IWR software except as the Product executes the limited data collection and tr
105. t is also necessary to adjust the guides correctly to avoid causing a paper jam dirty prints or making the inside of the machine dirty NOTE When using inch paper remove the A4 Feeder Attachments attached to the paper drawer and store them in the storage space When using A or B series paper make sure to attach the A4 Feeder Attachments to the paper drawer And then select the paper series that you are going to use in Paper Size Group for Auto Recog in Drawer Settings Registration See e Manual gt Settings Registration A4 LTR LGL Loading Paper 41 03 Prepare the paper to load Open the packaging for the paper and remove the paper stack NOTE For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding 04 Load the paper stack into the paper drawer 1 Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine 42 Loading Paper cAUTION When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury C IMPORTANT Paper which is curled must be straightened out before loading it into the paper drawer
106. tely ventilated sufficient to maintain a comfortable working environment in areas of machine operation In addition do not install this machine where it exhausts directly onto a person Avoid locations that are subject to vibration Avoid exposing the machine to rapid changes in temperature If the room in which the machine is installed is cold but rapidly heated water droplets condensation may form inside the machine This may result in a noticeable degradation in the quality of the copied image the inability to properly scan an original or the copies having no printed image at all LA Avoid installing the machine near computers or other precision electronic equipment Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment Avoid installing the machine near televisions radios or similar electronic equipment The machine might interfere with sound and picture signal reception Insert the power plug into a dedicated power outlet and maintain as much space as possible between the machine and other electronic equipment Contact an authorized Canon dealer if communication is unavailable Depending on your locale or your telephone connection you may be unable to perform data communication In this case contact your local authorized Canon dealer Avoid installing the machine at high altitudes of about 3 000 meters above sea level or
107. tem If the Content Delivery System CDS Service is enabled for your Canon Office Imaging Product Product Canon USA Canon Canada or their respective authorized independent Canon retail dealers each a Canon Seller can arrange internet based downloads for purposes of updating firmware delivering purchased MEAP application software and activation of optional Product features Certain related data files also may be downloaded e g End User License Agreements conditions of export Release Notes to your Product The internet communications will occur between the Product and one or more servers managed by Canon Inc Canon Server CDS Service will not download the firmware software or data files for purposes other than mentioned above You can read more about CDS Service in Canon published materials available from your dealer or on the web sites of Canon USA www usa canon com or Canon Canada www canon ca These materials include a Technology White Paper for the CDS Service Your instruction to Canon USA Canon Canada or your dealer to use CDS Service or your use of CDS Service for a Product shall be considered i a representation that you have an internal IP network and internet access available to Products connected to that network on a generally continuous basis ii a representation that you have an internet connection and internal network bandwidth available for the Canon Server to download files to each of the Products re
108. ter 1 Installation of the Machine Installation Location and Handling 08 Installation Precautions enserta ennn 08 Avoid Installing the Machine in the Following Eocations e eee ee r NARESE 08 Select a Safe Power Supply AR AA S 09 Moving th Machines 09 Provide Adequate Installation Space 09 Handling PRECAUTIONS cntestias sctteacceesstososettescaasidlacansttencneoins 0 Installing the Machine sus manu 11 1 Carrying the Machine to the Installation Site 11 2 Removing the Packing Materials 12 3 Checking Items Included with the Machine 14 4 Installing the Toner Cartridge 15 5 Loading Paper into the Paper Drawer for the First Time Rs 15 6 Storing the Envelope Feeder Attachment in a Paper Drawermnmmmennns 16 7 Attaching the Precaution Label 16 8 Attaching the Glass Cleaning Sheet Storage Box 17 9 Connecting Cables nee ere ees 7 10 Turning the Main Power ON 8 Chapter 2 Setting and Registering the Machine Configuring the Machine Setup Guide 20 Changing Specified Settings EEE E EERS 28 Contents Chapter 3 Before Using This Machine Parts and Their Functions esemi 30 External WIG W screens 30 Internal Wi OW sise 31 F d risnnm nant innientenunte 32 Control Panel Parts and FUNCTIONS ses 32 Adjusting the Angle of the Control Panel 33 Main Power and Energy Saver Key sees 34 How to Turn ON the Main Power 34 Energy Saver Key O AA AE E EA 35 Shutting Down the Machine 35 Backing Up Exporting Data 1 1
109. these steps may result in a fire or electrical shock Unplug the power plug periodically and clean with a dry cloth to remove dust and grime Accumulated dust may absorb humidity in the air and may result in a fire if it comes into contact with electricity Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substances Check detergent for flammability prior to use If flammable substances come into contact with a high voltage area inside the machine it may esult in a fire or electrical shock There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Make sure that the power plug is firmly inserted into the power outlet after cleaning the machine Do not use the machine while the connection is oose as doing so may cause a fire Check the power cord and power plug regularly If the following conditions occur contact your local authorized Canon dealer as the condition may cause a fire There are burn ma
110. ting the Date and Time 1 Select the time zone from the lt Time Zone gt drop down list 2 Enter the current date and time using numeric keys press OK lt Date Time Settings gt Time Zone Daylight Saving Time GMT 05 00 v On Off Start Date Eastern Time GMT 05 00 Central Time GMT 06 00 EndiDate Mountain Time GMT 07 00 Pacific Time GMT 08 00 Changes made to Time Zone and Daylight Saving Time will be effective after the main power switch is turned OFF and ON 11 06 2013 11 16 QO 5 3 9 OK Enter by the numeric keys D System Management Mode Enter the day and the month using four digits including zeros The time is displayed in 24 hour notation Examples ay 6 0506 7 05 a m 0705 11 18 p m gt 2318 f you make a mistake when entering values press Clear enter the values again starting with the month NOTE The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which this time difference is the same f you set Daylight Saving Time specify both the starting and ending date in Start Date and End Date The machine automatically sets the standard time of the machine one hour forward at the specified date and time The date time settings can be changed after finishing the Setup Guide For mor
111. tion into your machine complete the procedure for registering your name unit s telephone number time and date as described in Basic Operations or Settings Registration in the e Manual Users in Canada Preinstallation Requirements for Canon Facsimile Equipment A Location Supply a suitable table cabinet or desk for the machine See Specifications in this guide for specific dimensions and weight B Order Information 1 A single telephone line touch tone or rotary should be used 2 Order a CA11A modular jack which should be installed by the telephone company If the CA11A jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or an equivalent one Use one line per unit DDD Direct Distance Dial line or IDDD International Direct Distance Dial line if you communicate overseas NOTE Canon recommends an individual line following industry standards i e 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX Private Branch eXchange unit without Call Waiting can be used with your facsimile unit Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes which may cause a facsimile error C Power Requirements The power outlet should be a three prong grounded
112. unit and insert the waste toner container 2 Close the front cover of the main unit When closing the front cover of the main unit be careful not to get your fingers caught as this may result in personal injury Replacing the Drum Unit When the drum unit approaches the end of its service life and needs to be replaced a message appears on the touch panel display Follow the procedure described below to replace the drum unit C IMPORTANT For high quality printouts when replacing the drum unit we recommend using a Canon drum unit Store drum units in a location away from light sources such as direct sunlight Storing the drum unit in a room that is cold but rapidly heated or has other rapid temperature changes causes water droplets condensation to form inside it Do not remove the orange protective cover until you insert the drum unit into the machine NOTE Complete instructions on how to replace the drum unit can be accessed by pressing Previous or Next on the touch panel display Depending on your contract a message prompting you to replace the drum unit may appear on the bottom of the touch panel display Main Menu we ele 5 5 gt opy Fax pe gt ax I Fax Secure Inbox g Print Tutorial E Replace the drum unit Black wy E Replace Part Close g Select the part to replace Black Drum Unit Yellow Drum Unit 4 Mag
113. urbaine ou Ligne automatique international si vous communiquez avec les pays trangers NOTE Canon vous conseille d utiliser une ligne individuelle conforme aux normes industrielles savoir ligne t l phonique 2500 pour appareil clavier ou 500 pour appareil cadran impulsions Il est galement possible de raccorder ce t l copieur un syst me t l phonique poussoirs car la plupart de ces syst mes mettent des signaux d appel non normalis s ou des codes sp ciaux qui risquent de perturber le fonctionnement du t l copieur C Condition d alimentation Raccordez le t l copieur une prise de courant plus terre trois branches du type simple ou double et qui ne sert pas alimenter un copieur un appareil de chauffage un climatiseur ou tout autre appareil lectrique thermostat L alimentation doit tre de 115 volts et 15 amp res Pour faciliter l installation le jack CA11A doit tre assez proche de la prise de courant Remarques Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada Avant d installer cet appareil l utilisateur doit s assurer qu il est permis de le connecter l quipement de la compagnie de t l communication locale et doit installer cet appareil en utilisant une m thode de connexion autoris e Il se peut qu il faille tendre la circuiterie int rieure de la ligne individuelle d abonn qui a t install e par
114. usts the toner and print speed according to the paper type To make effective adjustments select the correct paper type 1 Press Full Adjust lt Auto Adjust Gradation gt Select the correction type Quick Adjust Full Adjust gt gt 9 9 K y 2 system Management Mode 2 Select the paper source press OK lt Select Paper gt Usable Paper Thin Plain 1 2 and Recycled 1 2 A4 and LTR E MP Tray a Details of Selected Paper 2 gt OLTR Plain 17 20 Ib bond T X Cancel OK J 5 system Management Mode 26 Configuring the Machine Setup Guide 3 Press Start Printing NOTE If paper appropriate for the test page is not loaded in any paper source a message asking you to load the appropriate paper appears Load the appropriate paper in a paper source 4 Place the test page on the platen glass press Start Scanning Place the test page face down on the platen glass while aligning the corner where the black test patterns are located with the arrow on the top left corner of the platen glass 5 Remove the test page from the platen glass press Start Printing Repeat steps 4 and 5 14 Closing the Setup Guide Closing the Setup Guide by pressing OK causes the machine to restart After the restart the main menu is displayed and you can use the machine lt Setup Guide Done
115. wer switch Various screens appear when system software is loading If you are using a login service log in using the procedure for the login service you are using 34 Main Power and Energy Saver Key NOTE You can change the default display that appears after the machine is turned ON from Default Screen after Startup Restoration on the Settings Registration screen See e Manual gt Settings Registration If this machine is connected to a powered off Macintosh computer by USB cable the computer may turn on automatically when this machine does In this case disconnect the USB cable from the machine You may also be able to solve this problem by using a USB hub between the machine and the Macintosh The response of the buttons and keys may not be optimal immediately after you turn ON the main power of the machine If you set Quick Startup Settings for Main Power to On in Preferences Settings Registration the tone sounds when turning ON the main power of the machine Depending on the situations the machine does not startup quickly and the tone does not sound Depending on the conditions under which the machine is being used the machine may not startup quickly if you set Quick Startup Settings for Main Power to On For more information see e Manual gt Settings Registration If you are using Department ID Management with the Copy Card Reader F1 see e Manual gt Optiona

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