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Canon CR-25 Owner's Manual

1. 1 7 43 5 1 9 47mm 2 0 50 5 mm from document from document from document bottom edge bottom edge bottom edge 3 Gently close the imprinter cover Using the Scanner 45 Double Feed Detection The scanner is equipped with an infrared double feed detection sensor that automatically detects when two or more documents are fed at the same time double feed while scanning continuously When the scanner detects a double feed it stops scanning G IMPORTANT The following types of document may be misdetected as double fed Documents with a colored background Documents with a glossy finish If misdetection of double feeds occurs often turn off double feed detection Double feed detection is valid for documents with a thickness within the range 0 004 to 0 005 0 10 mm to 0 14 mm Double feeds cannot be detected for thicker or thinner documents Note For more details about how to configure scanning parameters click the Help button in the settings dialog box to view the Canon driver help Adaptive Threshold z Page Size Personal Check 152 x 70 mm 7 Dots per inch p rz Brightness ie 40 Xt paa Contrast 9 L 9 fang Edge emphasis Soft LL Shap 225 Scanning Side Simplex Window Both hd More Default About i cw C tee 7 46 Using the Scanner Regular M
2. POWOL itio eee Moving the Scanner Handling Disposal Features of the CR 25 55 Checking the Packing List Removing the Protective Packing Tape eese eene Names and Functions of Parts sssssssssssssssseeeeeeenneee nere nnne nnne nnne 12 Installing the SCanner 52588 etre riot Installation Requirements Installation 5 0161 1673 Installing the Scanning rre tereti tinte ttes Connecting the Power Cord Connecting the Scanner to Your PC Turning the Power ON OFF Turning the Power ON Turning the Power OFF Installing the Ink Cartridge Installation Procedure Scanning Utility Software Using the Scanning Utility Uninstalling the Scanning o rte ee 5 Documents Document Types Placing Documents Confirming Proper Document Feeding Calibrating Paper Thickness Adjusting the Print Position Double Feed Detection nito eee teh Er ru bx EE HAAS Regular Maintenance eeeeeeeeeeeeeeseeeee eene nennen nennt sinn
3. e IMPORTANT Do not attempt to pull the jammed paper upwards or backwards against the feeding direction Doing so can damage the internal parts of the scanner A CAUTION When removing jammed paper take care not to cut your hand on the edge of the paper 1 Tum OFF the scanner 2 Hook your finger around the open lever and open the maintenance cover 58 Troubleshooting 4 Remove the jammed paper 1 If the paper is jammed at the pickup area Pull the paper forward and clear the jam from the maintenance cover 2 If the paper is jammed at any other area Pull the paper forward and clear the jam from the nearest opening Troubleshooting 59 6 Gently close the maintenance cover until it clicks into place If additional assistance is required contact your local authorized Canon dealer or service representative The Scanner Does Not Turn ON Check the following Is the power switch in the ON position See 23 Is the power cord connected into a power outlet See p 21 60 Troubleshooting The PC Does Not Recognize the Scanner The following are possible causes of the PC failing to recognize the scanner Check each possible cause Cause The scanner is not connected correctly Remedy Check the USB cable connections between the scanner and the PC See p 22 Cause The USB 2 0 interface card is not inserted in the PC correctly Remedy Reseat the USB 2 0 interface card i
4. shock If the scanner will not be used for an extended period of time unplug the power cord for safety s sake When operating this scanner avoid wearing loose fitting clothing dangling jewelry or other material that could get pulled into the scanner Injury could result Be especially careful if you are wearing a necktie or have long hair In the event that some article or clothing does get caught in the scanner turn the power OFF immediately Be careful when placing paper in the scanner and when removing jammed paper It is possible to cut your hand on the edge of a sheet of paper Disposal When disposing of this scanner be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner Before Using the Scanner 7 Features of the CR 25 55 The Canon CR 25 55 Check Reader is a scanner with magnetic head that can read checks and other documents that are printed with MICR Magnetic Ink Character Recognition compatible fonts and is capable of OCR Optical Character Recognition The main features of the CR 25 55 are listed below Compact Size 5 5 x 8 8 x 7 4 W x Dx H 140 mm x 223 mm x 188 mm W x D x H Supports Large Documents Documents up to 4 2 x 9 0 106 mm x 228 mm can be scanned E USB 2 0 Interface Connecting to a computer is done with Hi Speed USB 2 0 protocol Color Grayscale Support Documents can be scanned in 24 bit color or 256 level grays
5. 66 Index P Paper Jam esi e nonam nete 58 Paper thickness adjustment dial 12 Print position adjustment lever 13 Protective tape renatus 10 Power connector seen 14 Power Gord eec aae 9 21 Power indicator ect 12 POW6rSWIUD cene see cs 14 R Reading unit enero 14 Openeyet 48 Regular maintenance 47 S Software Installing the scanning utility 17 Uninstalling the scanning utility 33 Using the scanning utility 30 Scanning utility Scanning utility oe 17 33 eec ets 33 Scanner Installation Procedure 16 Sp cifications 64 AC 65 External dimensions 65 Separation POMEL 13 Tro bleshootimg ette teen 57 U USB eerte 14 Using the scanner Documents 4 one mre 36 Paper THICKNESS 42 Placing Documents 37 Canon CANON ELECTRONICS INC 1248 SHIMOKAGEMORI CHICHIBU SHI SAITAMA 369 1892 JAPAN CANON U S A INC ONE CANON PLAZA LAKE SUCCESS N Y 11042 U S A CANON CANADA INC 6390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD
6. IMPORTANT When removing the ink cartridge always make sure that the carriage is lowered to its lowest position You cannot remove the ink cartridge without lowering the carriage to its lowest position 5 Turn back the ink cartridge lock lever in the direction of the arrow in the illustration below and pull out the ink cartridge by grasping the tab as shown in the illustration Regular Maintenance 53 6 Usea dry cotton swab to wipe off any ink on the ink jet nozzle 7 Reinstall the ink cartridge See Installing the Ink Cartridge on p 26 8 Gently close the imprinter cover mg 54 Regular Maintenance Replacing the Ink Cartridge The ink cartridge should be replaced if the printed text becomes fuzzy or faint even after you have cleaned the ink jet nozzle Perform the following steps to replace the ink cartridge 1 Hook your finger around the open lever and open the maintenance cover 3 Squeeze in both sides of the print position adjustment lever and move the print cartridge carriage to its lowest position Regular Maintenance 55 G IMPORTANT When removing the ink cartridge always make sure that the carriage is lowered to its lowest position You cannot remove the ink cartridge without lowering the carriage to its lowest position 4 Push back the ink cartridge lock lever in the direction of the arrow in the illustration below and pull out the ink cartridge by grasping the tab as shown in the
7. WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE 569 0307xxxx CANON ELECTRONICS INC 2007 569 PRINTED IN JAPAN
8. a user with Administrator privileges 3 Insert the setup disc into the PC s CD ROM drive 4 Click the Start button and then select Run The Run dialog box appears 5 Inthe Open box enter D SU55 SETUP EXE assuming that D is the letter assigned to your CD ROM drive and then click the OK button Type the name of program Folder document or Internet resource and Windows will open it For you Open D SUSS SETUP EXE 7 The installer starts Installing the Scanner 17 18 6 Follow the instructions that appear on the screen to install the software 1 Select the installation language and then click OK Select the language for this installation from the choices below English United States EN SSeS 2 Read the Welcome text and then click Next Welcome xi Welcome to the Scanning Utility for CR 25 55 Setup program This program will install Scanning Utility for CR 25 55 on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be
9. illustration 5 Install the new ink cartridge See Installing the Ink Cartridge on p 26 6 Gently close the imprinter cover 56 Regular Maintenance Troubleshooting This section describes common problems that may occur while you are using the scanner and how to resolve them Refer to the troubleshooting section related to the problem that you have encountered Clearing a Paper Jam p 58 The Scanner Does Not Turn ON eene p 60 The PC Does Not Recognize the Scanner p 61 Scanning Is Slow p 61 Images Are Not Scanned sese p 62 Documents Do Not Feed p 62 Scanned Images Are Not p 63 If you still cannot resolve the problem after consulting the relevant section contact your local authorized Canon dealer service representative or the Canon Service Support Center You can contact the Canon Service Support Center at 1 800 423 2366 Monday through Friday 8 00 A M to 8 00 P M Eastern Standard Time for assistance For US customers only Troubleshooting 57 EE Clearing a Paper Jam When paper jams occur during scanning use the following procedure to clear them
10. indicator lights green when the power is ON LJ Ol DC16V ON A WARNING If the scanner makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and disconnect the power cord from the power outlet Contact your local authorized Contact your local authorized Canon dealer service representative or the Canon Service Support Center see p iii to have the scanner serviced For US customers only Installing the Scanner 23 4 Windows recognizes the CR 25 55 as new hardware and installation starts automatically Windows 2000 CANON CR 55 USB Windows XP Found New Hardware lt CAMON CR 55 4 6 10PM Note The installation finished message is not displayed in Windows 2000 f your operating system is Windows XP a message appears after the device driver is installed Found New Hardware Your new hardware is installed and ready to use The CR 25 55 will be registered as CR 25 55 USB in the Imaging Device directory action vew Qm ax ensem 88 18 Computer 8 09 Disk drives 88 18 Display adapters DVD CD ROM drives 89 9 Floppy disk controllers E Floppy disk drives 88 84 Human Interface Devices 9 IDE ATA ATAPI controllers Ei Imaging device CANON Keyboards Mice and
11. n niter inen nnn nennen Cleaning the Scanner Cleaning the Inside of the Scanner Cleaning the Sensor Glass and the Rollers Cleaning the Magnetic Head Cleaning Around the Ink Head and Ink Absorber sis Replacing the Ink Cartridge sci scstseseactascesietdvecssceosasadbesaesancesscvasdsainanassoacvsas Troubleshooting Clearing a Paper The Scanner Does Not Turn ON The PC Does Not Recognize the Scanner Scanning lS SIOW 2 eee tnnt rero Images Are Not Scanned Documents Do Not Feed Properly Scanned Images Are Not Correct SPOCILICATIONS Be Contents 3 Before Using the Scanner Important Safety Instructions In order to ensure safe operation be certain to read the cautions described below Installation Location The performance of this scanner is affected by the environment in which it is installed Make sure that the location where the scanner is installed meets the following environmental requirements Avoid locations exposed to direct sunli
12. place the adapter or cords in an area where they are likely to be stepped on Do not use the power cord while it is bundled Never pull directly on the power cord To remove the plug from the outlet grasp the plug directly and remove it from the outlet Keep the area around the power plug clear of articles so that the power plug can be disconnected in an emergency Use only the AC adapter provided with the product Do not use the scanner s AC adapter with any other product Model MG1 3607 If you have any questions about the AC adapter contact your local authorized Canon dealer or service representative for further information Moving the Scanner The scanner weighs approximately 4 4 lb 2 kg When moving the scanner always hold it with both hands to avoid dropping it If held with one hand it can fall and be damaged or break Make sure to disconnect the interface cable and power cord If the scanner is transported with these items plugged in the plugs and connectors may be damaged due to physical shock Before Using the Scanner 5 Handling A waRNING Do not place flammable chemicals such as alcohol or paint thinner near the scanner Do not cut damage or modify the power cord Do not place heavy objects on the power cord do not pull on the power cord and do not bend the power cord sharply Do not plug in or unplug the power cord with wet hands Do not use multioutlet adapters to connect mult
13. prosecuted to the maximum extent possible under law 3 Read the License Agreement text and then click Yes Please read the following License Agreement Press the PAGE DOWN key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT IMPORTANT READ THIS AGREEMENT BEFORE INSTALLING THE SOFTWARE BY INSTALLING THE SOFTWARE YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT This legal document is a license agreement between you and Canon Electronics Inc Canon BY INSTALLING THE SOFTWARE YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT INSTALL THE SOFTWARE AND PROMPTLY RETURN THE DISK PACKAGE CONTAINING SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU OBTAINED THEM FOR REFUND BEFORE THEY gt Do you accept all the terms of the preceding License Agreement If you choose No Setup will close To install Scanning Utility for CR 25 55 you must accept this agreement will install Scanning Utility for 25 55 in the following To install to this folder click Next to a different folder click Browse and select another folder You can choose not to install Scanning Utility for CR 25 55 by clicking Cancel to exit Setup Destination Folder CN NScanning Utility CR25 55 Browse C
14. the Canon Driver for CR 25 55 Scanning Utility Help Explains how to use the Scanning Utility for CR 25 55 11 INTRODUCTION 1 Symbols Used in This Manual The follwing symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety A WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings A caution Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to these cautions G IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine Note Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended 2 INTRODUCTION Contents 1 Manuals for the Check Reader Symbols Used in ThissManual rette te mere ep herr reitera Before Using the Scanner nire itte Important Safety Instructions Installation Location
15. to 157 g m 20 to 28 Ib bond 81 to 105 g m with double feed detection enabled Automatic Contact image sensor LED Simplex duplex Black and white advanced text enhancement Adoptive Threshold error diffusion 256 level grayscale 24 bit color Scanning Resolution Primary Scan Lines x Secondary Scan Lines Excluding 24 bit Color 24 bit Color Scanning Speed Interface Other Functions Dimensions Weight Power Supply Power Consumption Maximum Power Low Power Mode Power SW OFF Noise Operating Environment Specifications 100 x 100 dpi 200 x 200 dpi 300 x 300 dpi 100 x 100 dpi 200 x 100 dpi CR 25 25 pages minute American checks CR 55 55 pages minute American checks Hi Speed USB 2 0 Double feed detection 5 5 x 8 8 x 7 4 W x Dx H 140 mm x 223 mm x 188 mm W x Dx H Approximately 4 4 Ib 2 kg DC16V 0 8A excluding AC adapter 120V model 220 240V model 27W 27W 4W 6W 0 4 W 0 5 W Not more than 65 dB Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH 20 to 50 RH when using the imprinter AC Adapter 100 240V Model MG1 3607 Input AC 100 240V 50 60Hz 65VA 82VA Output DCI6V 1 8 Power Supply 0 5 W max separate AC adapter Weight Approximately 0 7 lb 0 3 kg including power cord Specifications are subject to change without notice External Dimensions Units inches unit
16. 25 55 USB Interface Cable This Manual Setup Disc CD ROM Warranty Card Registration Card Marking labels U S A and Canada only U S A and Canada only for thickness adjustment dial Eh Note Remove all of the protective tape from the CR 25 55 See Removing the Protective Packing Tape on page 10 The CR 25 55 setup disk is in the Startup Manual this manual tems included in this package may change without notice Keep the carton and the packing material for future use if it is ever necessary to store or transport the scanner Before Using the Scanner 9 Removing the Protective Packing Tape Remove all of the protective packing tape before using the scanner 1 Remove the protective tape indicated by the W from the scanner Reading Unit S 10 Before Using the Scanner 3 Remove the protective tape indicated by the W from the reading unit Before Using the Scanner 11 Names and Functions of Parts This section explains the name and function of each part Familiarize yourself with the parts before installing the scanner Front View Document Feed Opening Imprinter Cover Document Eject Opening SS gt d RS 2 Eject Stopper Adjust to match the length of the document See p 38 Document Feed Tray Pull out to load documents See p 37 12 Before Using the Scanner INA a Maintenance Cover Open this cover to c
17. Canon Canon Check Reader CR 25 55 Startup Manual Please read this manual before operating this unit After you finish reading this manual store it in a safe place for future reference Before Connecting the Canon CR 25 55 Install the accompanying software before connecting the Canon CR 25 55 to a computer STEP1 Install the Software Use the accompanying setup disc to install Scanning Utility for CR 25 55 See p 17 Installer Screen Do not connect the CR 25 55 to a computer before installing the software If you do connect the CR 25 55 before installing the software and the following dialog box is displayed click Cancel Found New Hardware Wizard STEP2 Connect the CR 25 55 to the Computer Use the accompanying USB cable to connect the CR 25 55 to the computer See p 22 FCC REGULATIONS For 120 V model Check Reader Model M11056 M11061 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can ra
18. E BROUILLAGE RADIO LECTRIQUE For 120 V models Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par l Industrie Canada MODEL NAMES Model CR 25 is identical to model M11061 Model CR 25 is the sales name of model M11061 Model CR 55 is identical to model M11056 Model CR 55 is the sales name of model M11056 READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE BY OPENING THE SEALED DISK PACKAGE YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT This legal document is a license agreement between you and Canon Electronics Inc Canon BY OPENING THE SEALED DISK PACKAGE YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND OR SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU OBTAINED THEM FOR A REFUND BEFORE THEY ARE USED OR OPENED OR UNPACKED In consideration of the right to use the SOFTWARE you agree to abide by the terms a
19. HAT THE SOFTWARE ACCOMPANYING DOCUMENTATION OR THE USE THEREOF INFRINGES ANY INTELLECTUAL PROPERTY OF SUCH THIRD PARTY THE ABOVE IS CANON S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY IN CONNECTION WITH THE SOFTWARE AND ACCOMPANYING DOCUMENTATION 5 TERM This Agreement is effective upon opening the sealed disk package and remains in effect until terminated You may terminate this Agreement by destroying the SOFTWARE and any copy thereof This Agreement will also terminate if you fail to comply with any of the terms of this Agreement In addition to Canon enforcing its respective legal rights you must then promptly destroy the SOFTWARE and any copy thereof 6 U S GOVERNMENT RESTRICTED RIGHTS NOTICE The SOFTWARE is provided with RESTRICTED RIGHTS Use duplication or disclosure is subject to restrictions as set forth in either subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARs 252 227 7013 or subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights Clause at FAR 52 227 19 as applicable 7 SEVERABILITY In the event that provision of this Agreement is declared or found to be illegal by any court or tribunal of competent jurisdiction such provision shall be null and void with respect to the jurisdiction of that court or tribunal and all the remaining provisions of this Agreement shall remain in full force and effect 8 ACKNOWLEDGEMENT BY OPENING THE SEALED DISK PACKAGE YOU AC
20. Hi Speed 2 0 See p 22 Troubleshooting 61 Images Are Not Scanned Check the following if the scanner does not scan an image when you perform the scanning operation Is the scanner correctly connected to the PC Has the scanner driver been installed Has the application software been installed correctly Has the application software been set up correctly s there a problem in the PC system Note f a system error causes the scanner to stop functioning turn OFF the scanner and wait at least ten seconds before turning it back ON Make sure that the last document scanned was scanned correctly when scanning resumes Documents Do Not Feed Properly The following are possible causes of a document failing to feed properly Check each possible cause Cause Attempting to scan a document of a size thickness or weight that the scanner cannot scan Remedy Check the size thickness and weight of the document For more information on precautions concerning documents see Documents on p 36 Cause Gap between the rollers needs to be fine tuned to match paper thickness Remedy Follow instructions in Calibrating Paper Thickness on page 42 to adjust the gap between the feeding roller and the separation roller Cause The rollers inside the scanner are dirty or worn Remedy Clean the rollers For instructions on cleaning the rollers see Cleaning the Sensor Glass and the Roller
21. KNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT UNDERSTOOD IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF AGREEMENT BETWEEN YOU AND CANON CONCERNING THE SUBJECT MATTER HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS VERBAL OR WRITTEN AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE SUBJECT MATTER HEREOF NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON Should you have any questions concerning this Agreement or if you desire to contact Canon for any reason please write to Canon s local affiliate International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner Canon Electronics Inc has determined that this machine meets the ENERGY STAR Program guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment NERGY STAR The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers fax machine copiers and scanners The standards and logos are uniform among participating nations E Trademarks Cano
22. Threshold Page Size Personal Check 152 x 70 mm Dots per inch 200 dpi z Brightness sm LIED Conan 9 9 fang i Edge emphasis Soft E Shp 24 Scanning Side Simples z Window got More Save Page As Print Print Format Printer Setting Scanning Utility Software 31 32 6 After scanning is complete select Exit on the File menu to quit the scanning utility Scanning Utility for CR 25 55 Open Save Page 5 Print Print Format Printer Setting Scan Page Scan Batch to File Scan Batch to Printer Cancel Scan Scanning Utility Software Uninstalling the Scanning Utility Follow the procedure described below to uninstall the scanning utility G3 important You must uninstall Scanning Utility for CR 25 55 and Canon Driver for CR 25 55 separately 1 Log on as a user with Administrator privileges 2 Click the Start button point to Settings and then click Control Panel ol Panel y 34 Network and Dial up Connections 8 Printers Taskbar amp Start Menu E e 8 The Control Panel window is displayed Note If you are using Windows XP click the Start button and then click Control Panel Scanning Utility Software 33 3 Double click the Add Remove Programs icon I Control Panel Ts Edit Favorites Tools Help Q
23. aintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality A CAUTION When cleaning the scanner turn OFF the power switch and disconnect the power cord from the power outlet Do not use excessive force when removing or attaching the rollers Doing so may damage them Never use paint thinner alcohol or other organic solvents to clean the scanner Such solvents can damage or discolor the exterior of the scanner They also create a risk of fire or electrical shock Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any remaining moisture Cleaning the Inside of the Scanner Dust or paper particles inside the scanner can cause lines in scanned images Use compressed air for regular cleaning of dust and paper particles from inside the scanner After finishing a large scanning job you should turn OFF the scanner and then clean off any paper particles that are remaining Regular Maintenance 47 Cleaning the Sensor Glass and the Rollers If the scanned images have extraneous marks or if the scanned documents become dirty after scanning then the sensor glass or rollers inside the scanner may be dirty Clean them periodically 1 Hook your finger around the open lever and open the maintenance cover A WARNING D
24. ancel Installing the Scanner 5 Installation of the scanning utility starts CR 25 55 Setup 6 After the scanning utility is installed installation of the Canon driver starts II 15141 ty for CR 25 55 clprogremflocisconning 25 58255410 7 This completes the installation Setup Complete Setup has finished installing Scanning Utility for CR 25 55 on your computer Click Finish to complete Setup Installing the Scanner 19 7 After installation is complete click the Finish button to exit the installer Note Installing the scanning utility will put the Scanning Utility for CR 25_55 icon on your Windows Start menu See Using the Scanning Utility on p 30 E 2 Astan Ed 20 Installing the Scanner Connecting the Power Cord Perform the following steps to connect the power cord A WARNING Make sure to use the power cord and AC adapter provided with the scanner Make sure the scanner is turned OFF when performing this operation 1 Connect the bundled power cord 1 to the AC adapter 2 Connect the AC adapter power cord into the power connector 2 on the rear of the scanner and connect the power connect into a power outlet 3 Installing the Scanner 21 Connecting the Scanner to Your PC This section describes the procedure for connecting the scanner to a computer using a USB c
25. are written in pencil or similar material can make the rollers dirty which can then transfer the dirt to subsequent documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through Adjust the scanning intensity in the application software before scanning the document Exercise caution when scanning perforated documents Documents with a ragged edge along the perforation may jam and become damaged Exercise caution when scanning documents with a glossy finish or colored background since they may be misdetected as double fed documents If misdetection of double feeds occurs often turn off Double Feed Detection See p 46 36 Using the Scanner Your unit has been carefully adjusted to meet most conditions However the below adjustment may be needed depending on your environment humidity temperature etc and the documents you are scanning checks etc Perform the adjustment only if necessary Scanning the following types of documents may cause a paper jam or malfunction To scan these types of documents make a photocopy of the document and then scan the photocopy Documents Extremely 22 or 0 with paper thin di crease clips or translucent documents staples paper Documents with raggedly torn perforations Curled IB Carbon Ag documents paper Torn Coated documents paper Placing Documents This section describes how to place a d
26. atisfy the installation requirements the scanning speed may be greatly reduced and transmission may take a long time Even if the computer satisfies the recommended specifications the scanning speed may vary depending on the scan settings Installing the Scanner 15 Installation Procedure 16 When installing the CR 25 55 for the first time be sure to install the accompanying application software before connecting the CR 25 55 to the computer The procedure for installing the scanner is outlined below 1 Install Scanning Utility for CR 25 55 See Installing the Scanning Utility on p 17 2 Connect the power cord to the scanner See Connecting the Power Cord on p 21 3 Connect the scanner to the PC See Connecting the Scanner to Your PC on p 22 4 Turn ON the scanner See Turning the Power ON on p 23 Note Do not connect the CR 25 55 before installing the accompanying application software Connecting the CR 25 55 to a computer before installing the application software will cause the Found New Hardware Wizard to appear If this happens click Cancel to exit the wizard Installing the Scanner Installing the Scanning Utility Scanning Utility for CR 25 55 is dedicated application software for the CR 25 55 After installing the scanning utility the installer proceeds to install the CR 25 55 device driver 1 Tun ON your computer Windows starts 2 Log on as
27. cale in addition to black amp white E Reads MICR Characters A magnetic head is used to scan MICR characters that have been printed with magnetic ink or toner Supports OCR Optical Character Recognition Character images such as 13 OCR A OCR B and check writer are recognized as characters by the OCR function Easy Maintenance Maintenance covers make handling paper jams and cleaning easy imprinter An imprinter mechanism which prints text on documents as they are scanned comes standard equipped with the scanner The imprinter s ink cartridge is not included and must be purchased separately See p 26 E Paper Thickness Adjustment Dial Adjusts the gap between the separation roller and feeding roller to the thickness of the paper being fed See p 43 Double Feed Detection Sensor The scanner can detect double fed documents via an infrared sensor See p 46 High Speed Scanning The scanning speed of the CR 55 is 55 checks per minute suitable for countertop scanning The scanning speed of the CR 25 is 25 checks per minute suitable for remote deposit capture Eh Note Some functions may not be available depending on the software you are using Before Using the Scanner Checking the Packing List The contents of the carton in which this scanner is shipped are described below If anything is missing or damaged contact your local authorized Canon dealer or service representative Startup Manual CR
28. canner Installing the Scanner Installation Requirements To use the CR 25 55 your computer must satisfy the following system requirements One of the following operating systems Microsoft Windows 2000 Professional SP3 or later Microsoft Windows XP Professional SP1 or later Microsoft Windows XP Home Edition SP1 or later A computer that meets the following specifications CPU Pentium 4 1 5 GHz or higher Memory 256 MB or more Hard disk 400 MB or more available space CD ROM drive Hi Speed USB 2 0 USB Full Speed equal to USB 1 1 Extension slot PCI or CardBus for interface cards Monitor Resolution of 1024 x 768 XGA or better recommended 3 IMPORTANT If you do not know the requirements for your computer system contact the store where you purchased the computer or the manufacturer of the computer for more information Use the most recent version of the USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer or service representative for more detailed information Not all USB interfaces provided as standard with personal computers are guaranteed Contact your local authorized Canon dealer for more detailed information Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 Use the USB cable provided with the scanner or a Hi Speed USB 2 0 compatible cable If the CPU memory interface card and other specifications do not s
29. d assistance or you need service please contact your local authorized Canon dealer service representative or the Canon Service Support Center You can contact the Canon Service Support Center at 1 800 423 2366 Monday through Friday 8 00 A M to 8 00 P M Eastern Standard Time for assistance For US customers only INTRODUCTION Thank you for purchasing the Canon CR 25 55 Check Reader scanner Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference The scanning speed of the CR 55 is 55 checks per minute suitable for countertop scanning The scanning speed of the CR 25 is 25 checks per minute suitable for remote deposit capture Manuals for the Check Reader The Canon CR 25 55 Check Reader has a Startup Manual this manual and online help Please refer to the Startup Manual regarding the handling of the scanner such as installation of software and setting up the scanner The online help explains how to use the enclosed software Scanning Utility for CR 25 55 CR 25 55 Startup Manual Explains how to set up the scanner Installing the Scanner make connections install software and See p 15 other procedures Installing the Scanning Be sure to read it before using the Utility See p 17 scanner Canon Driver Help Explains how to use
30. diate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5000 RADIO INTERFERENCE REGULATIONS For 120 V models This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada REGLEMENT SUR L
31. e This section describes how to prepare the ink cartridge so that you can use the imprinter to print text on scanned documents The ink cartridge is not included with the scanner Purchase an ink cartridge separately as shown below Manufacturer Hewlett Packard Model numbers C6602B blue C6602G green C6602R red Installation Procedure Perform the following steps to install the ink cartridge 1 Hook your finger around the open lever and open the maintenance cover Note When you open the maintenance cover the power indicator blinks 2 Open the imprinter cover 26 Installing the Scanner 3 Remove the ink cartridge from its bag 1 Ink Jet Nozzle Tag Contacts 3 Do not touch the ink cartridge contacts This can cause a bad electrical contact and reduced print quality 4 Grasp the tag and then peel off the tape covering the ink jet nozzle 3 Do not touch the ink jet nozzle or contacts after peeling off the tag and tape CX hi Installing the Scanner 27 5 Load the ink cartridge as illustrated 7 Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position If the cartridge does not load properly see p 29 Ink Cartridge Lock Lever 28 Installing the Scanner 3 IMPORTANT If the ink head drops back when installed the two ink cartridge pins w
32. er thickness adjustment dial clockwise right just until the second sheet stops feeding into the gap Second sheet does not feed into the gap i IMPORTANT Turning the adjustment dial clockwise too much may damage the rollers 7 Remove the sheets from the paper path and close the maintenance cover 8 Confirm that the document feeds properly See Confirming Proper Document Feeding on page 39 If additional assistance is required contact your local authorized Canon dealer service representative or the Canon Service Support Center For US customers only 9 Place a marking label on the unit pointing to the adjustment dial as illustrated below This will serve as a reference point for future adjustments if required Marking labels for thickness adjustment dial 44 Using the Scanner Adjusting the Print Position Before using the imprinter adjust the print position 1 Open the imprinter cover Print Position Adjustment Lever Carriage 2 While squeezing in both sides of the print position adjustment lever move the print cartridge carriage up or down to adjust the print position Eh Note You can adjust the print position by moving the print cartridge carriage up or down so that the distance between the document bottom edge and the center of text is one of three levels either 1 8 43 5 mm 1 9 47 mm or 2 0 50 5 mm All values are approximate
33. ght If the scanner must be placed in such a spot hang a heavy curtain or similar object to shade the scanner Avoid dusty locations Dust can get inside the scanner and cause problems Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid locations where the fumes from ammonia paint thinner or other volatile chemicals may be present Avoid unstable surfaces and locations subject to vibration Avoid locations that are subject to rapid temperature changes Condensation inside of the scanner can result in inferior image quality Use this scanner under the following environmental conditions Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH 20 to 50 RH when using the imprinter Avoid locating the scanner near equipment that generates electromagnetic fields including speakers televisions and radios 4 Before Using the Scanner Power Connect only to a power outlet of the rated voltage and power supply frequency either 120 V 60 Hz or 220 240 V 50 60 Hz depending on your region Do not connect to power outlets with other electrical devices Also when using an extension cord make sure that the extension cord is rated for the current requirements of the scanner Disassembling and or reassembling the AC adapter is extremely dangerous and should not be attempted under any circumstances Do not place heavy objects on the AC adapter or power cord Do not
34. ill not fit into the holes on the carriage Push back the ink cartridge lock lever 1 in the direction of the arrow and reset the cartridge in the correct position Ink Cartridge Ink Cartridge Holes Pins Installing the Scanner 29 30 Scanning Utility Software Using the Scanning Utility This section describes how to start and use the scanning utility To access the scanning utility help start the scanning utility click Help on the menu bar and then select Help Scanning Utility for CR 25 55 File View Page Options Help PIAS 1 Turn the scanner power ON 2 Tum ON your computer Windows starts J Click the Start button point to Programs when using Windows XP point to All Programs and then click Scanning Utility for 25 55 E Outlook Express Scanning Utility For CR 25 55 2 EJ eB S Scanning Utility Software 4 Onthe File menu click Scanner Setting and then specify the scanning parameters Scanning Utility for CR 25 55 Ele Page Options Help Save Page 55 Print Print Format Printer Setting Scan Page Scan Batch to File Scan Batch to Printer Cancel Scan Exit Note For details about how to configure scanning parameters click the Help button in the settings dialog box to view the Canon driver help Made Adaptive
35. iple devices to one outlet Do not tie up or bundle the power cord Push the plug in as far as it will go when plugging in the power cord Only use the power cord that was provided with this scanner Do not attempt to disassemble or modify this scanner Do not use flammable sprays near this scanner Always turn the scanner OFF and unplug the power cord before cleaning this scanner To clean this scanner dampen a cloth in a mild detergent solution and then wring the cloth out thoroughly Do not use flammable liquids to clean the scanner including alcohol benzene or paint thinner f the scanner ever makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and unplug the power cord Contact your local authorized Canon dealer or service representative to have the scanner serviced Do not drop kick or otherwise strike the scanner If the scanner does somehow become damaged immediately turn the scanner OFF and unplug the power cord Contact your local authorized Canon dealer or service representative to have the scanner serviced Always turn the scanner OFF and unplug the power cord before moving the scanner A CAUTION Do not install the scanner on a wobbly platform a sloped surface or any other type of unstable location Do not install the scanner in a location that is subject to vibration The scanner c
36. ity for CR 25 55 View Page Options EE FHAA ele ail 4 Note For in structions on using the scanning utility see Using the Scanning Utility on p 30 You can also refer to the scanning utility help in the Help menu Scanning Utility for CR 25 55 Elle View Page Options Help 2 Using the Scanner 39 40 2 Pull out the document feed tray Document Load Mark 4 Adjust the position of the eject stopper If necessary see the illustration in step 4 on p 38 5 Click Scan Page from the File menu and confirm that only one sheet is fed Scanning Utility for CR 25 55 File Page Options Help Save Page s Print Print Format Printer Setting Scan Batch to File Scan Batch to Printer Cancel Scan Exit Note If the sheets do not feed properly they double feed or no sheets are fed see Calibrating Paper Thickness on page 42 to adjust for paper thickness Using the Scanner 6 Exit the scanning utility Scanning Utility for CR 25 55 Save Page fs Print Print Format Printer Setting Scan Page Scan Batch to File Scan Batch to Printer Cancel Scan Using the Scanner 41 Calibrating Paper Thickness If documents do not feed properly sheets double feed or no sheets are fed you need to adjust the gap between the separation roller a
37. lear paper jams or clean the scanner See p 48 and p 58 Paper Thickness Adjustment Dial Adjust the gap between the separation roller and feeding roller to the thickness of the paper being fed See p 43 Power Indicator Lights green when the power is turned ON See p 23 E Inside of the Imprinter Cover Ink Cartridge The ink cartridge is not included and must be purchased separately See p 26 E Print Position Adjustment Lever A Adjusts the print position See 45 A Lock Lever Locks the ink cartridge in place See p 28 and p 56 Inside of the Maintenance Cover Ink Absorber Absorbs any ink that leaks out of the ink cartridge See p 52 Magnetic Head for MICR Reads MICR text printed in magnetic ink See p 51 Separation Roller Separates a stack of documents into single sheets one by one See p 43 Feeding Roller Feeds the document See p 43 Before Using the Scanner 13 Rear View Reading Unit Access Hatch Open to clear paper jams or clean the scanner See p 48 and p 58 Connectors __ 7 Power Switch Connectors Power Switch Power Switch Turns the scanner power ON or OFF See p 23 and p 25 __ Power Connector m B USB Connector Connect the included AC Connect a Hi Speed adapter plug See p 21 USB 2 0 compliant USB cable See p 22 14 Before Using the S
38. n and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries Intel and Pentium are registered trademarks of Intel Corporation ENERGY STAR is a U S registered mark Adaptec is registered trademark of Adaptec Inc Other product and company names herein may be the trademarks of their respective owners Copyright Copyright 2007 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC Disclaimers The information in this document is subject to change without notice CANON ELECTRONICS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXPECT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT CANON ELECTRONICS INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Technical Assistance If after reading this manual you still nee
39. n the PC correctly referring to the instruction manual for the USB 2 0 interface card Also confirm whether the USB interface card is recognized by the operating system you are using Cause The scanner is not ON Remedy Refer to The Scanner Does Not Turn ON on p 56 and make sure that the scanner is turned ON If the scanner is not turned ON turn it ON See p 23 Cause The scanner dose not support your USB interface Remedy This product is not guaranteed to operate with all types of USB interfaces Contact your local authorized Canon dealer or service representative for more information See p 15 Cause The scanner does not support the USB cable Remedy Use the USB cable provided with the scanner See p 22 Cause The scanner does not support the USB hub Remedy Remove the USB hub to use the scanner See p 22 Scanning Is Slow The following problems may affect the scanning speed Cause The USB port you are using does not support Hi Speed USB 2 0 Remedy Scanning speeds are lower if your computer s standard USB interface is not compatible with Hi Speed USB 2 0 See p 15 Use a computer that is equipped with USB that is compatible with Hi Speed USB 2 0 as standard Cause The USB 2 0 interface cable does not support Hi Speed 2 0 Remedy Use the USB cable provided with the scanner See p 22 Cause The USB hub does not support Hi Speed 2 0 Remedy Remove the hub or replace it with one that supports
40. nd conditions of this Agreement 1 GRANT OF LICENSE Canon grants you the personal non exclusive right to use the SOFTWARE only on a single computer You may physically transfer the SOFTWARE from one computer to another provided that the SOFTWARE is used on only one computer at any time You shall not assign sublicense sell rent lease loan convey or transfer to any third party or send or bring the SOFTWARE out of the country where you originally obtain it to other countries without required authorization of applicable governments or copy duplicate translate or convert to another programming language the SOFTWARE or accompanying documentation except as expressly provided herein Except as expressly permitted under the applicable law you shall not alter modify disassemble decompile or otherwise reverse engineer the SOFTWARE or accompanying documentation and you also shall not have any third party do so 2 BACK UP COPY You may make one copy of the SOFTWARE solely for a back up purpose or copy the SOFTWARE onto the permanent storage device e g a hard disk of your computer and retain the original for a back up purpose Except as expressly permitted under the applicable law any other copying of the SOFTWARE is a violation of this Agreement You must reproduce and include the copyright notice on the back up copy 3 SUPPORT AND UPDATE Canon Canon s affiliate their distributor or dealer is not responsible for maintaining or helping you t
41. nd the feeding roller as follows G IMPORTANT Make sure that the size thickness and weight of your document meets the conditions of this scanner See Documents on page 36 Your unit has been carefully adjusted to meet most conditions However the below adjustment may be needed depending on your environment humidity temperature etc and the documents you are scanning checks etc Perform the adjustment only if necessary 1 Hook your finger around the open lever and open the maintenance cover The separation roller and the feeding roller are exposed 2 Pull out the document feed tray 42 Using the Scanner 3 Load two checks or check stock paper together Paper Thickness Adjustment Dial 4 Slide the two sheets through between the feeding roller and the separation roller and stop at the position shown below Two sheets Note If you were unable to slide both sheets through the gap between the rollers turn the paper thickness adjustment dial counter clockwise left until both sheets two pieces easily slide through the gap 5 Gently remove one of the sheets Using the Scanner 43 6 Adjust the gap between the feeding roller and the separation roller to optimum width 1 While one sheet remains in place between the rollers continuously attempt to slide the second sheet in front of the remaining sheet to the right back through the roller gap 2 Slowly turn the pap
42. nto place 50 Regular Maintenance Cleaning the Magnetic Head If the magnetic head is dirty MICR characters cannot be scanned correctly Periodically clean the magnetic head with a commercially available audio head cleaner 1 Hook your finger around the open lever and open the maintenance cover 2 Clean the magnetic head with a commercially available audio head cleaner The magnetic head is on the maintenance cover in the location illustrated below SEL Magnetic Head IR 4 3 Gently close the maintenance cover until it clicks into place Regular Maintenance 51 Cleaning Around the Ink Head and Ink Absorber Ink that collects around the ink jet nozzle may stain your documents or cause text to smudge when it is printed Periodically clean the area around the ink heads and the ink absorber 1 Hook your finger around the open lever and open the maintenance cover 2 Dampen a cloth with water wring the cloth out thoroughly and then wipe off the dirt around the ink absorber Se aad Ink Absorber UR B IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber you should replace the ink absorber Contact your local authorized Canon dealer or service representative 52 Regular Maintenance 3 Open the imprinter cover 4 Squeeze in both sizes of the print position adjustment lever and move the print cartridge carriage to its lowest position e
43. o not use flammable liquids to clean the scanner including alcohol benzene or paint thinner 48 Regular Maintenance 3 Dampen a cloth with water wring the cloth out thoroughly and then wipe the dirt off of the rollers while rotating them There are 18 rollers located in the positions illustrated below Rollers 3 and comprise two rollers each an upper roller and a lower roller DOA O 6 Note Move roller 5 in the direction of the arrow to rotate rollers 2 4 5 00 and 6 When cleaning rollers 2 4 D and 46 wipe them while rotating roller 5 Usea cotton swab to wipe the dirt off of the rollers that are difficult to reach such as rollers 1 0 4 49 and 6 Do not force the rollers if they will not turn In this case wipe dirt only off of the exposed area Regular Maintenance 49 4 Usea commercially available cotton swab to gently wipe dirt off of the sensor glass There are two sensor glass areas one on each side Use a cotton swab to wipe dirt from the entire surface of each Sensor Glass Re 7 P d B IMPORTANT Scratches on the sensor glass may cause marks on the images and could cause feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative 5 Gently close the reading unit until it clicks i
44. o use the SOFTWARE No updates fixes or support will be made available for the SOFTWARE 4 LIMITED WARRANTY AND DISCLAIMER OF INDEMNITY Canon Canon s affiliate their distributor or dealer will not guarantee uninterrupted service or absence or correction of errors Therefore the SOFTWARE is licensed on an AS IS basis without warranty of any kind The diskette on which the SOFTWARE is recorded is warranted against defective material or workmanship under normal use for a period of ninety 90 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE OR ACCOMPANYING DOCUMENTATION NEITHER CANON CANON S AFFILIATE THEIR DISTRIBUTOR NOR DEALER IS LIABLE FOR ANY LOSS OR DAMAGE INCLUDING CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE SUCH AS LOSS OF PROFITS EXPENSE OR INCONVENIENCE WHATSOEVER CAUSED BY OR ARISING OUT OF THE SOFTWARE ACCOMPANYING DOCUMENTATION OR THE USE THEREOF CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY ALLEGING T
45. ocument for scanning 1 Pull out the document feed tray Note When scanning multiple documents sort them into batches of uniform paper quality and thickness and load each batch separately Note that loading mixed batches may cause paper jams Load a maximum of 50 sheets or a document stack no higher than 0 2 5 mm at a time When scanning relatively thick 0 005 to 0 008 0 15 mm to 0 2 mm documents the feeding process may cause the document to curl and cause paper jams at the document feed opening For such documents load no more than 10 sheets at one time Using the Scanner 37 2 Carefully align the edges of the documents 3 Load the documents with their front sides facing right and with their edges flush against the document load mark Document Load Mark e IMPORTANT If the eject stopper is not pulled out far enough a feeding error may occur 38 Using the Scanner Confirming Proper Document Feeding Depending on the thickness of documents scanned with the CR 25 55 and the paper thickness setting double feeds or feeding errors may occur After installing the CR 25 55 or before scanning documents of a different thickness perform the procedure below to confirm that documents are separated one sheet at a time If documents do not feed properly see Calibrating Paper Thickness on page 42 to adjust for paper thickness 1 Start the Scanning Utility Scanning Util
46. onnection USB Interface Connection e If the interface is not Hi Speed USB 2 0 compatible the scanning speed will be slower Be sure to use the USB cable bundled with the scanner or a Hi Speed USB2 0 compatible cable with the length less than 5 m When using a USB extension card that supports Hi Speed USB 2 0 be sure to choose one verified for use with the scanner See p 15 1 Connect the type A plug to the scanner 2 Connect the type B plug to the computer CR 25 55 Computer a Type B Plug Type A Plug Note The CR 25 55 passed the Hi Speed USB 2 0 certification test However computer operations are not guaranteed for all standard equipped computer USB interfaces If the computer s standard USB interface does not operate normally then use a recommended Hi Speed USB 2 0 interface card When using a USB hub be sure to use the one compatible with USB 2 0 When the application is running do not turn the scanner OFF or unplug the interface cable Do not connect multiple CR 25 55 scanners to one computer 22 Installing the Scanner Turning the Power ON OFF Follow the procedures described below when turning the power ON or OFF Turning the Power ON 1 Tum ON your computer Windows starts 2 Log on as a user with Administrator privileges 3 Turn ON the scanner The power switch is on the rear of the scanner Push the power switch to the right to turn ON the scanner The power
47. other pointing devices Monitors BIB Network adapters H P Other devices E Ports COM amp LPT SCSI and RAID controllers Sound video and game controllers My System devices amp amp Universal Serial Bus controllers zd 24 Installing the Scanner Turning the Power OFF A CAUTION If the scanner will not be used for an extended period of time unplug the power cord for safety s sake 1 Exit the scanning utility 2 Turn OFF the scanner The power switch is located on the lower left rear corner of the scanner To turn the scanner OFF push the power switch to the left When the power indicator turns OFF the scanner is OFF Note Exit the scanning utility before turning OFF the scanner Turning OFF the scanner before exiting the scanning utility can cause unstable operation of the computer Wait at least 10 seconds before turning the scanner back ON after it has been turned OFF A WARNING If the scanner makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and disconnect the power cord from the power outlet Contact your local authorized Canon dealer service representative or the Canon Service Support Center see iii to have the scanner serviced For US customers only Installing the Scanner 25 Installing the Ink Cartridg
48. ou want to completely remove Scanning Utility For CR 25 55 and all of its components Canon Driver for CR 25 55 is selected Uninstallation starts 6 After the uninstall is complete click the OK button to exit the uninstaller Remove Programs From Your Computer uninstallShield will remove the software Scanning Utility for CR 25 55 from your computer Please wait while each of the following components is removed Shared program files Standard program files Folder items Program folders Program directories Program registry entries Scanning Utility Software 35 Using the Scanner Documents Document Types This scanner can scan documents of the following sizes Length Height Height 2 0 to 4 2 50 mm to 106 mm Length 3 2 to 9 0 80 mm to 228 mm Thickness 0 003 to 0 008 0 08 mm to 0 20 mm 0 004 to 0 005 0 10 mm to 0 14 mm with Double Feed Detection enabled Weight 17 to 40 Ib bond 64 to 157 g m 20 to 28 Ib Bond 81 to 105 g m with Double Feed Detection enabled G3 important A document must meet the following criteria to be scannable Always make sure that the ink on a document is dry before scanning it Scanning documents before the ink is dry can make the scanning glass and rollers dirty resulting in lines on images Always clean the rollers after scanning a document written in pencil Scanning documents that
49. ould injure someone if it falls or tips over Do not block the ventilation openings Doing so could cause the scanner to overheat creating a risk of fire 6 Before Using the Scanner Do not place paper clips staples necklaces or any other metallic objects on top of the scanner Liquids or small metallic objects that get inside of the scanner create a risk of fire or electrical shock If such foreign matter does get inside of the scanner unplug the power cord immediately and then contact your local authorized Canon dealer or service representative for assistance Do not install the scanner in a dusty or humid location Doing so creates a risk of fire or electrical shock Do not place objects on top of the scanner The object could injure someone if it falls or tips over To prevent any risk of fire or electrical shock be sure that the power source meets the power requirements of the scanner When unplugging the power cord always grasp the plug Pulling on the cord itself could expose or break the wires in the power cord damaging the cord and creating a risk of fire or electrical shock To allow you to easily unplug the power cord at any time do not place other objects around the power outlet Such obstacles could prevent you from unplugging the power cord quickly in an emergency Do not spill liquids or flammable chemicals such as alcohol paint thinner or benzene on the scanner Doing so creates a risk of fire or electrical
50. pplication software may not be running normally Reinstall the scanner driver or the application software For details on how to install the scanner driver see Installing the Scanning Utility on p 17 For details on how to install the application software refer to the application software instruction manual Cause Remedy Attempting to use a function of the CR 25 55 that is not supported by the application software Some application software may not support certain functions such as automatically detecting the paper size or changing the scanning mode resolution through the scan panel Using such application software for scanning may yield abnormal scanning results Try scanning without using functions such as automatic paper size detection or margin settings If problems with the scanned images persist even after trying these solutions contact your local authorized Canon dealer service representative or the Canon Service Support Center For US customers only Troubleshooting 63 Specifications 64 Type Desktop sheet through scanner Scanning Document Specifications Height Length Thickness Weight Document Feeding Method Scanning Method Light Source Scanning Side Scanning Modes 2 0 to 4 2 50 mm to 106 mm 3 2 to 9 0 80 mm to 228 mm 0 003 to 0 008 0 08 mm to 0 20 mm 0 004 to 0 005 0 10 mm to 0 14 mm with double feed detection enabled 17 to 40 Ib bond 64
51. s on p 48 If the rollers are worn then they should be replaced Contact your local authorized Canon Dealer service representative or the Canon Service Support Center For US customers only For instructions on clearing a paper jam see Clearing a Paper Jam on p 58 62 Troubleshooting Scanned Images Are Not Correct If the scanned images are not clear if there are lines or spots on the images or if there is some other problem with scanned images the likely causes are listed below Check each item and take the appropriate action Cause Remedy The sensor glass or the rollers inside the scanner are dirty Clean the sensor glass and rollers For instructions on cleaning the sensor glass and rollers see Cleaning the Sensor Glass and the Rollers on p 48 Cause Remedy The scanner s internal sensor glass is scratched Contact your local authorized Canon dealer or service representative Cause Remedy The application software is not set up properly for scanning Check the scanning settings of the scanning utility For example if the scanned image is blank the brightness setting may be too high If the resulting scanned images are too dark the brightness setting may be too low Cause Remedy The scanner driver or application software is not running normally If the software is set properly for scanning and scanning is still not possible the scanner driver or the a
52. s in parentheses are millimeters a i ite Il te 11 5 7 144 8 8 223 mm Specifications 65 Index A AC adapter recette 5 21 C Checking the packing list Cleaning Ink absorber na cassia 52 Ink C rtridge iens 53 Insid 47 Ma pretic head eren 51 IRollets iibro map eas 48 SCANNET P M 47 Sensor glass 48 D Documents o etre 36 Document eject opening 12 Document feed opening 12 Document feed tray e 12 Double feed detection mechanism 8 46 E Eject Stoppet enero cerne 12 F Features MT 8 Feeding 50 Feeding roller oet 43 H Hi speed USB 2 0 compatible cable 22 Imprinter cover Ink absorber Ink cartridge ctn Ink cartridge lock lever 13 Installation requirements 15 Interface Cards 15 M Maintenance cover eee 12 Open lever err 26 Magnetic Head for MICR 13 N Names and functions of parts 12 Notes concerning disposal 7 Notes on normal handling 6
53. search GyFolders Bristory 05 GZ X A Ed es 58 Control Panel ac n Accessibility Add Remove fi Administrative Date Time Display Control Panel Options Hardware 5 Tools Add Remove Programs Gr 9 amp E Installs and removes programs and Windows components Folder Options Fonts Game Internet Keyboard Mouse Controllers Options Windows Update Windows 2000 Support 3 lt 9 28 Network and Phone and Power Options Printers Regional Scanners and Dial up Modem Options Cameras 3 Scheduled Sounds and System Users and Tasks Multimedia Passwords Installs and removes programs and Windows components The Add Remove Programs Properties for Windows XP Add or Remove Programs dialog box is displayed Note If you are using Windows XP double click the Add or Remove Programs icon 4 Select the application that you want to delete from the list in the dialog box and then click Change Remove Add Remove Programs Currently installed programs Sort by Name 1 Change or Canon Driver for CR 25 55 Size Remove Programs AS Scanning Utility For CR 25 55 Add New Programs P Add Remove Windows Components a Program d n The Confirm File Deletion dialog box appeares 34 Scanning Utility Software 5 Click the Yes button to start the uninstaller Confirm File Deletion Q Are you sure y

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