Canon DR-2510C User's Manual
Contents
1. 24 Chapter 3 Appendix 26 1 Regular MaInteman68 LLL LU L aaa 26 Cleaning the Scanner naa 26 Cleaning the Inside of the 26 Cleaning the Sensor Glass and the Rollers 21 2 Removing and Attaching the Rollers and Document Holding Guide 29 Roller Replacement Cycle aaa 29 Removing Attaching the Feeding 1 29 Removing Attaching the Retard 31 Removing Attaching the Document Holding Guide 33 Resetting the Counter 34 3 Troubleshooting eese nnns 35 4 Specifications RUE CRM dans DM SUU tr UESTRO MU 38 TG ENG esL u EE D 30 External Dimensions a T 39 INIE Un 41 Chapter 1 Before Using the Scanner 1 lmportant Safety Instructions To ensure the safe operation of this scanner be sure to read the safety warnings and precautions described below 1 Important Safety Instr2. 29 Removing Attaching the Retard 31 Removing Attaching the Document Holding Guide 33 Cleaning the Scanner Resetting the Counter 34 To clean the exterior of the scanner dampen a cloth with water or a mild detergent d TOoubDIesh00U0g u Lu u aaas 35 wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft 4 Specifications nnm 38 cloth to wipe away any moisture Stl aU ON 38 Replacement Parts 39 External DIMENSIONS cessi Dieter l u u t u u doc Lip 39 FCC REGULATIONS For 120 V model 40 INDEX e S 41 Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from the document feed opening and the inside of the scanner After finishing a large scanning job turn OFF the scanner and then clean out any paper particles remaining inside the scanner 26 Chapter 3 Appendix Cleaning the Sensor Glass and the Rollers Use a clean dry cloth to wipe dirt off the sensor glass If scanned images contain streaks or if the scanned documents become dirty the sensor gl
3. tan eels 6 Operating au tenir Du dil o rdc 7 P Page oepalduoD OG asas m cid mtb bat stc du dut accede On te 12 Paper jam clearing nnne nnne nnne nnns 22 PONSISCOLDOCIOI ineo e bae du Edi rund cain oun 6 pas cavete yu oves Vai Trete vs EDS AE ERE DE CCP Nt I d 6 POWGISSWITG n ou Era er pot M 6 Practical examples m Su PS 21 Preparing the SCanner 11 DOCUMENT CECE u ou pay emn deut aha 11 Document feed tray nnns 11 WOCUIMENE STOPPER a uiu ed Macc cerent e acie oath bu ttes 11 R Replacement ruat E 39 Replacement parts Retard roller WE a th Q 32 REMOVNO mua kasu en ee 31 41 Roller replacing Counter u Le seta i eA Dr ra ENG UR dutem mame tines 34 plonge onem 29 S rade dra cea cer ales 18 SCAM dqnellods ee m pde o vested 16 SU I GRE C IK EE M Cc acce ma 35 SIMI 8 GUSTO Installation ovni Bed ee L deor tt dete eet sod 8 Reddi MANUAIS seid tu eet tu d a aD an cea ic edo dmt danced 8 Typical MSTA GT noa 8 Special scanning ale ie a AS eS de tede t
4. The fold line itself will not be scanned Keep this in mind if there is content such as photos diagrams or text that spans the fold For Folio scanning only the Bypass mode can be used Place documents one at a time Adjust the document guides to fit the width of the document Otherwise the image may scan as skewed or shifted 15 Ea yore When scanning folded documents switch the feed selection lever to Bypass When placing folded documents place the document into the scanner so that the fold is on the right side The side of the folded document facing you will become the right side of the combined image When scanning folded documents click the Basic tab of the ISIS TWAIN driver click Folio in the Scanning Side box click OK See Chapter 4 ISIS TWAIN Driver Settings in the User Manual The maximum size for the combined image is 11 X 17 When using the Folio function for an irregular document size click the Basic tab of the ISIS TWAIN driver click Auto detection in the Page Size box click OK Chapter 2 Basic Operation 4 Scanning Methods When scanning with the DR 2010C DR 2510C in addition to scanning from an application you can also use the Job Function to perform scanning by pressing a scan button This section describes the procedures for scanning using the CapturePerfect 3 0 software included with the scanner scanning using the Jo
5. Scanning Side Simplex Duplex i wire 4096 19 32 S96 09 E to an Ser Scanning Modes Black and White Error Diffusion 256 level Grayscale ee r Advanced Text Enhancement Advanced Text Humidity 20 to 80 RH Enhancement II 24 bit Color Scanning Resolution 100 x 100dpi 150 x 150dpi 200 x 200dpi AC Adapter 100 to 240 V type Primary Scan Lines x Secondary 240 x 240dpi 300 x 300dpi 400 x 400dpi Scan Lines 600X 600api Model Number MG1 3607 Scanning Speed Conditions Pentium 4 3 2 GHz CPU 1 GB memory LTR A4 document size i ni Pn ue Da URINE UR Black and White Simplex 200 200 dpi 25 pages min DR 2510C M pe 20 pages min DR 2010C Power Consumption Under 0 5 W AC adapter only 300 x 300 dpi 25 pages min DR 2510C Weight Approximately 0 3 kg including power cord 20 pages min DR 2010C Duplex 200x200 dpi 50 images min DR 2510C 40 images min DR 2010C 38 Chapter 3 Appendix Replacement Parts External Dimensions Exchange roller kit product code 2445B001 Kit to replace the rollers retard roller feeding roller and document holding guide For information on replacing the rollers see Removing Attaching the Feeding Roller on p 29 and Removing Attaching the Retard Roller on p 31 For information on replacing the document holding guide see Removing Attaching the Document Holding Guide on p 33 Contact your local authorized Canon dealer or service representat
6. Scans with the set scanning conditions and prints the scanned image to a specified printer Attach to E mail Scans with the set scanning conditions starts e mail software and attaches the scanned image to a new e mail Ntach to E mail Starts e mail software and attaches to a new e mail Print Prints with a specified printer Save as File Saves to a specified folder E mail server DR 20106 2510C 17 Using the Scan Panel The Scan Panel is an application that is installed with the ISIS TWAIN driver It is displayed the system tray when the DR 2010C DR 2510C driver is started If Feeding Option in the scan settings is set to Panel Feeding or Automatic Feeding the Scan Panel will appear when you start scanning E Scan Panel Waiting for user operation v 2 Stop Ej 1 Start Scan Panel Functions The Scan Panel has the following functions Start button If Feeding Option is set to Panel Feeding clicking this button starts scanning Stop button Stops scanning Job display When the Start and Stop functions are assigned to the job buttons Start and Stop are shown here If nothing is shown on the job display the Start and Stop functions are not assigned to the job buttons In this case you should use the Start and Stop buttons on the Scan Panel Chapter 2 Basic Operation Batch separation button After selecting Panel a
7. black and white scanning Click the Image processing tab in the settings dialog box and then click Red Enhance in the Color drop out box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Creating Smaller Files You can set the scanning conditions to save the scanned image as a PDF file with a high compression rate so that the file size is smaller Click PDF File in the Options menu of CapturePerfect 3 0 and then click High compression in Mode For more information on setting the scanning conditions see the CapturePerfect3 0 Operation Guide 20 Chapter 2 Basic Operation Saving the Text Data of Documents as Search Keywords You can set the scanning conditions to convert the text information of a document into text data when creating a PDF file to be used when searching the text on a computer Click OCR Settings in the Options menu of CapturePerfect 3 0 and then select the Enable check box and choose the language to apply OCR For more information on setting the scanning conditions see the CapturePerfect3 0 Operation Guide Specifying Security Settings for PDF Files You can specify security settings to restrict the viewing printing and editing of PDF files created with CapturePerfect 3 0 For more information on specifying security settings see the CapturePerfect3 0 Operation Guide 5 Practical Examples This sectio
8. to spill into the scanner as this may result in a fire or electric shock Turn OFF the power switch for safety when not using the scanner for a long period of time such as overnight Also turn OFF the power switch and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner immediately disconnect the power cord to stop the scanner Be careful when loading paper into the scanner and when removing jammed paper It is possible to cut your hand on the edge of a sheet of paper Chapter 1 Before Using the Scanner 2 Features of the DR 2010C DR 25106 Document Scanner When disposing of this scanner be sure to follow all local ordinances and laws The main features of the DR 2010C DR 2510C document scanner are described or consult with the retailer who sold you the scanner below B Compact Size The dimensions of the scanner are as follows 11 7 298 mm W x 9 8 245 mm H x 19 5 490 mm D with the feed tray and eject tray open The size of the scanner with the feed tray and eject tray closed is 11 7 298 mm W x 6 3 160 mm H x 6 3 160 mm D B Fast Document Feeding The DR 2510C can scan a maximum of
9. 18 Special SCANNING u u uu niq asua 18 Enhancing the Text of a Document 18 Scanning Documents That Include Both Color and Black and White PAG M DV 18 Scanning Different Sized Documents Together 19 Skipping Blank 19 Scanning Single Sided 11 X 17 Documents 19 Deskewing Documents J aa 20 Moire Reduction I I a aaa a 20 Correcting the Text Orientation of Documents 20 Reducing Bleed Through for Thin Documents and Documents with Dark Reverse Sides a 20 Deleting Borders and Ruled Lines of a Specified Color Red Green ii 20 Enhancing the Red color for Black and White Scanning 20 Creating Smaller FileS a 20 Saving the Text Data of Documents as Search Keywords 21 Specifying Security Settings for PDF Files 21 9 Practical Examples nnns 21 6 Cl aring a Paper Jal LLL anat une Lube ut tud tu ro EAE 22 7 Other Functions icccisccevesstacistennnsmdoneitidevesstuntiivemrsntesinseomusdietiuainnsnavedhidaonneds 24 Setting the Long Document
10. 20 pages min DR 2010C Size Width 1 97 to 8 5 50 mm to 216 mm 200 x 200 dpi 25 paqes min DR 2510C Length 2 12 to 14 02 53 9 mm to 356mm i 20 Paper weight 14 to 32 Ib bond 52 to 128 g m Duplex 100x100 dpi 50 images min DR 2510C Page separation mode 0 0024 to 0 0059 0 06 mm to 0 15 mm 40 images min DR 2010C Paper weight 11 to 42 Ib bond 40 to 157 g m 0 002 to 0 0079 200 x 200 dpi 50 images min DR 2510C Bypass mode 0 05 mm to 0 20 mm 40 images min DR 2010C You can scan documents up to 39 2 1000 mm long Interface Hi Speed USB 2 0 d idis nA Other Auto document thickness adjustment folio scanning Business Card Size 1 97 x 2 12 50 mm x 53 9 mm or larger External Dimensions nds j Mu xD xH Paper weight 440 Ib bond 300g m 0 0138 0 35 mm or less Maxi External Di 117x195 x99 WxDxH Card Size 2 12 x 3 37 53 9 mm x 85 5 mm D ISO JIS standard with Document Feed Tray and 298mm x 490mm x 245mm W x D x H Eject T Card thickness 0 03 0 76 mm or less pam Orientation horizontal feeding only Weight without AC adapter Approximately 5 3 Ib 2 4 kg Embossed cards can be scanned Power Supply using AC adapter DC 16 V 1 0A Document Feeding Method Automatic Power Consumption Scanning Maximum 16 W Scanning Sensor Contact image sensor In the Sleep mode Maximum 2 2 W With power switch OFF Maximum 0 5 W Light Source LED Noise Not more than 66 dB
11. 25 documents per minute and the DR 2010C can scan a maximum of 20 documents per minute in a range of sizes from business card to LTR A4 size e Scanning conditions Black and white color LTR A4 portrait orientation one sided two sided 200 dpi B High Image Quality The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality B Eject Tray The eject tray enables scanned documents to be stacked Open the eject tray when scanning documents that are not output smoothly Scanned documents can be output without opening the eject tray B USBLink Switch The power of the scanner can be linked to be automatically turned ON OFF in accordance with the power of the computer B USB 2 0 Interface The scanner supports Hi Speed USB 2 0 B Color Grayscale Support Documents can be scanned in 24 bit color or 256 level grayscale B Supports a Variety of Scanning Modes The scanner supports the following scanning modes depending on the document type Single sided double sided mode Page separation bypass mode B Card Scan You can scan business or ID cards B Paper Size Detection The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image even when storing a document of irregular size Chapter 1 Before Using the Scanner B Auto Color Detection The scanner detects whether the scanned document
12. P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE 603 OCANON ELECTRONICS INC 2007
13. cannot be fed properly reduce the number of cards in the stack Card Size 2 12 x 3 37 53 9 mm x 85 5 mm ISO JIS standard Card thickness 0 03 0 76 mm or less Orientation horizontal feeding only Embossed cards can be scanned f you place cards be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Take care of the orientation when placing cards Embossed cards may not be able to be scanned correctly depending on the type of embossment 10 Chapter 2 Basic Operation 2 Preparing the Scanner 85 Prepare the document feed tray according to the paper size and type Documents can be scanned with the document eject tray closed Open the document eject tray when you want to stack output documents Use the extension tray when the document hangs over the edge of the main Preparing the Document Feed Tray tray Preparing the Document Stopper Use the document stopper that corresponds with the length of the document you want to scan Open the document feed tray Preparing the Document Eject Tray Open the document eject tray 11 Chapter 2 Basic Operation Fan the pages of the document be scanned shift them so that the 3 Placing Documents 3 pag top of the first page the bottom of the front of the document is the lowest Place the d t so that the top o
14. is in color or black and NOTE white and saves the image accordingly m Folio Scan Some functions may not be available depending on the software you are using You can scan folded documents The scanner will scan both sides and combine the scanned images into a single image B Deskew The scanner straightens scanned images when it detects that the document was placed askew B Ultrasonic Double Feed Detection for the DR 2510C only Ultrasonic waves are used to detect pages that are fed at the same time as well as the space between pages Scanning stops if a double feed is detected B Text Enhancement Modes The scanner is equipped with the Advanced Text Enhancement Mode for enhancing the text of documents with dark or uneven backgrounds and the Advanced Text Enhancement Il mode for enhancing the text when both the text and background are light These modes may not work depending on the type of document B Color Drop out The scanner is equipped with a Color Drop out function that enables you to specify a color for the scanner to omit from the scanned image B Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages regardless of whether each page of the document is two sided or one sided B Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and th
15. span of the feed rollers tis recommended that documents exceeding LTR 11 69 A4 297 mm size are fed one sheet at a time Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty which can lead to smudges on the scanned image and transfer the dirt to subsequent documents Always clean the internal parts of the scanner after scanning such documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through In this case adjust the scanning intensity in the application software before scanning the document tis recommended that thin documents are fed one sheet at a time Scanning the following types of documents can cause a paper jam or malfunction To scan such a document make a photocopy of the document and then scan the photocopy e Wrinkled or creased Carbon paper documents Curled documents LJ Coated paper d Torn documents LA Extremely thin translucent paper r3 Documents with paper E Documents with square clips or staples holes punched Chapter 2 Basic Operation Business Card Size 1 97 x 2 12 50 mm x 53 9 mm or larger Paper weight 140 Ib bond 300g m 0 0138 0 35 mm or less 3 IMPORTANT If a stack of business cards
16. 0 Solution Set the compression type for the image file to None and save the file again in CapturePerfect 3 0 x Scanning Results Are Not as Expected If there is a problem with the scanning result e g the scanned image is not clear or the image is striped or dirty the probable causes are incorrect ISIS TWAIN driver settings or a problem with the scanning unit inside the scanner Scanning results can also become skewed if the ISIS TWAIN driver has not been installed correctly or the application in use does not support ISIS TWAIN driver functions Symptoms Problem Solution The scanned image is too dark or faint The Brightness setting is set incorrectly If the image is dark set a higher Brightness setting or if the image is faint set a lower Brightness setting Symptoms Problem Solution Symptoms Problem Solution Symptoms Problem Solution Symptoms Problem Solution Symptoms Problem Solution 237 Text or images on the rear side of your document appear in the scanned image The Brightness setting is too low or the paper is too thin Set a higher Brightness setting If the paper is too thin make a copy of the documents and then scan the copy Alternatively enable the Prevent Bleed Through Remove Background setting Double sided scanning is not possible Scanning Side is set to Simplex Set Scanning Side to Duplex The scanned image is skewed The document has been fe
17. 0 and p 32 with water and thoroughly wrung out Close the front unit by gently pushing it up both sides until it clicks into Holding Guide place Make sure that the front unit is completely closed by pushing until you hear a Click Remove the retard roller and feeding roller See p 29 and p 31 3 IMPORTANT Remove the retard roller and feeding roller from the scanner to clean them and make sure to reattach them to the scanner when cleaning is finished Close the document feed tray 28 Chapter 3 Appendix 2 Removing and Attaching the Rollers and Document Holding Guide To clean or replace the feeding roller retard roller or document holding guide remove and then attach the parts as described in each respective section Adcaution Do not use excessive force when removing or attaching the rollers and document holding guide Doing so many damage them Roller Replacement Cycle When the rollers have fed more than 30 000 pages a roller replacement message appears on the computer Purchase an exchange roller kit and replace the feeding roller and the retard roller DR 2510C Attention imum performance ei cid sah uld be replaced now Plea ise follo UE Replacing the Rollers in the Instructions E Nd osi the replacement please make s setae Plea aso refer bs tha ruie ta set the Do not show this message again 3 IMPORTANT Rollers are consumable parts Wh
18. Canon ImageFORMULA Document Scanner DR 2010C DR 2510C Reference Guide Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference International ENERGY Office Equipment Program As an ENERGY STAR Partner Canon Electronics Inc has determined that this machine meets the ENERGY STAR Program guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers fax machine copiers and scanners The Standards and logos are uniform among participating nations ENERGY STAR Trademarks Canon and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries ISIS is a trademark of Captiva Software Corporation in the United States Intel and Pentium are registered trademarks of Intel Corporation ENERGY STAR is a U S reg
19. Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise Specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5000 RADIO INTERFERENCE REGULATIONS For 120 V models This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada REGLEMENT SUR LE BROUILLAGE RADIOELECTRIQUE For 120 V models Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par l Industrie Canada Chapter 3 Appendix European Union and EEA only This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be
20. Microsoft Windows XP Professional SP2 or later Microsoft Windows XP Home Edition SP2 or later e Microsoft Windows XP Professional x64 Edition e Microsoft Windows Vista Home Basic e Microsoft Windows Vista Home Premium e Microsoft Windows Vista Business e Microsoft Windows Vista Ultimate Microsoft Windows Vista Enterprise computer that meets the following specifications CPU Pentium 4 3 2 GHz or faster Memory 1 GB or more e Hard disk 1 GB or more available space e CD ROM drive Hi Speed USB 2 0 Monitor Resolution of 1024 x 768 XGA or better recommended An ISIS compatible application or a TWAIN compatible application that is compatible with the above operating systems z IMPORTANT If you do not know the requirements for your computer system contact the store where you purchased the computer or the manufacturer of the computer for more information Use the latest USB 2 0 driver made available by Microsoft For details consult your local authorized Canon dealer Use the USB interface provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as Standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 The USB cable you are using should be the one originally included with the scanner I
21. UNTER Osce cioe 34 D DIMENSIONS d 39 DISD OSA E E E 4 Document ejec area orte e oput Coena Meat c res rots 6 Document Ted Er ter Oed 6 Document OBE itt ot uy u et cs tat etie 6 Document PIOS Oo AA 6 Document holding guide PALA t 33 REMOVING 33 DOCUMEN RT a ETE 9 MM E 12 Dari T TER 8 E EXTGMS VOM AV a u unan eet Lees teens 6 F aya M 4 Feed election n k a ado n EO ec etae 6 Feeding roller crates espada palco 30 REMOVING MES A sasaw aaa aaa sashan sasa 29 Folded documents ads tento nbn D p De ded e ona 15 Iphay ol sumi TA 6 H ain aliin Qu 3 Installation location 1 ON J JOD BUETOLIS usto c anco ts a le a ta ec 6 K ROTI SIMEON scies DI a cn ee 6 L EO ACUI Ee K ode ia 12 Long Document Mode ww 24 SEE 26 MOVNO ME SCAG 4 cio 2 N Name Of parts 0 ccceccccsscccssccsseccseecseecsseecsecesseecseecsecesaeeceeeesaeeceesesaeeceeeaeenaees 6 0 DS DUT ON
22. ach a key chain etc here to prevent the scanner from being stolen Job Buttons These buttons can perform user specified functions assigned with the Job Registration Tool See p 17 Power Indicator This indicator lights green when the scanner is turned ON Document Eject Area Scanned documents are output here Feed Selection Lever Use this lever to change the way documents are fed Push it up to feed documents one at a time page separation mode See p 12 Push it down to feed documents that are fastened together such as invoices without separating them Front Unit Open when clearing paper jams and cleaning the scanner See p 22 and p 29 OPEN button Use to open the front unit Document Feeder Place the document to scan here Document Guides Adjust these guides to fit the width of the document See p 12 Document Eject Tray Open this tray when you want to stack Extension Tray output documents Pull this tray out if the document hangs over the edge of the document eject tray Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan bypass mode See p 14 Chapter 1 Before Using the Scanner 4 Scanner System Requirements To use the DR 2010C DR 2510C scanner your computer must satisfy the following system requirements One of the following operating systems e Microsoft Windows 2000 Professional SP4 or later e
23. anning close the document feed tray and the document eject tray to prevent damage to the scanner while it is not being used 2 Adjust the document guides to fit the width of the document to be scanned See p 12 3 Place the document with the reverse side facing you and the top of the When scanning cards make sure to set the feed selection lever to Bypass document facing down See p 12 and scan the cards one at a time 2 Adjust the document guides to fit the width of the card to be scanned See p 12 14 Chapter 2 Basic Operation 3 Place the card horizontally with the reverse side facing you and the top of Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR A4 and therefore do not fit in the feeder The maximum size is 11 X 17 A3 To use the function fold the document in half lengthwise and place it into the feeder The DR 2010C DR 2510C will scan both sides and combine the scanned images into a single image the card facing down If you place cards to be fed vertically they may be ejected properly and cards that get jammed may be damaged when you remove them Take care of the orientation when placing cards IMPORTANT When folding the document align the right and left sides and create a sharp straight fold Otherwise the document may jam or the image may not be aligned properly
24. ass or rollers inside the scanner may be dirty Clean them periodically Scanning Glass Open the document feed tray See p 11 Press the OPEN knob from both sides and pull the front unit out and downward to open it Wipe both the front and back sensor glasses Do not spray water neutral detergent directly the scanner Precision mechanisms such as the light source may get wet and cause a malfunction 3 IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative Clean the CD rollers by wiping the exposed part without turning them Use compressed air to remove dust and paper particles from the inside of f py Retard roller Lp the scanner Z i i o gue j 7 Feeding roller Clean the Q rollers while earning them Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out and then use a dry soft cloth to wipe away any moisture EOF Chapter 3 Appendix Clean the rollers by wiping the exposed part without turning them Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out Wipe the document holding guide with a cloth that has been dampened Reattach the retard roller and feeding roller See p 3
25. ation is displayed when you position the mouse pointer over the item Typical Installation Click manual you want to read To read manuals download the Acrobat Reader Adobe Reader or bundled Adobe Acrobat Bak Read Manuals Custom Installation Display Manual E Sg DR 2510C Driver Z CapturePerfect 3 0 m g User Manual E Is Do not connect the scanner with the computer until software Installation is completed Select the software you want to install and click Install button DR Driver is mandatory to use the scanner Please check it except when you reinstall other software ma j Custom Installation Chapter 1 Before Using the Scanner Chapter 2 Basic Operation 1 Documents Chapter 2 Basic Operation The scanner can scan documents ranging in size from business cards and checks to LTR M The document sizes that this scanner can scan are shown below Plain Paper DOCUME MIS L L PUN Ss PIRE EIE ERO A DRM Re NUBE NUES 9 Size Width 1 97 to 8 5 50 mm to 216 mm 2 Preparing the 5 qe 11 Length 2 12 to 14 02 53 9 mm to 356mm Preparing the Document Feed Uc 11 Paper weight Page separation mode Preparing the Document Eject 11 14 to 32 Ib bond 52 to 128 g m 0 0024 to 0 0059 0 06 mm
26. b Function and other special scanning Scanning With CapturePerfect 3 0 CapturePerfect 3 0 is an ISIS compatible application developed for Canon document scanners CapturePerfect 3 0 includes the following modes Select the desired scan mode from the Scan menu to perform scanning Scan Batch to File Documents are scanned with the preset scanning conditions and the scanned image data is saved to a specified folder Scan Batch to Print Documents are scanned with the preset scanning conditions and the scanned image data is printed on a specified printer Scan Batch to Mail Documents are scanned with the preset scanning conditions the e mail software application is started and the scanned image data is attached to a new e mail message Scan Batch to Print Prints the scanned image on a specified printer Scan Batch to File Saves the scanned image to a specified folder Scan Batch to Mail Starts e mail software and attaches the scanned image to a new e mail DR 2010C 2510C 16 Chapter 2 Basic Operation Scan Page Only one page of the document is scanned Scan Job The scanning conditions and scan mode Scan Batch to File Scan Batch to Print or Scan Batch to Mail are registered in advance as a job The scan job can then be performed by selecting the registered job from the drop down list a or by pressing Scan Job
27. csessseessscnescatenaeens 2 ar E 3 e 4 2 Features of the DR 2010C DR 2510C Document Scanner 4 3 Names and Functions of Par s a 6 4 Scanner System Requirements sess 7 SS UPPcp M P 8 Chapter 2 Basic Operation 9 MB HM E o o DM 9 2 Preparing the Scanner aaa aaa 11 Preparing the Document Feed 11 Preparing the Document Eject 11 Preparing the Document 11 Placing Documents essen 12 Feeding in the Page Separation Mode 12 Feeding in the Bypass Mod a a 14 Placing Cards c cccesccsscesseeseeseecsecessecsecsecsaeceescseesaeseeseseeceescaeesatenaees 14 Placing Folded Documents a 15 4 Scanning Methods essent nnns 16 Scanning With CapturePerfect 3 0 16 Scanning with the Job Function aa 17 Using the Scan Panel eese nhe
28. d at an angle skew Use the document guide adapter to prevent document skew and select the Deskew check box in the Basic tab of the ISIS TWAIN driver properties dialog box Lines smudges or dirt appear on the scanned image The scanning glass or rollers inside the scanner are dirty Clean the scanning glass and rollers If lines still appear on the image even after cleaning the scanning glass and rollers the scanning glass inside the scanner may be scratched Contact your local authorized Canon dealer or service representative The scanned image is abnormal in some applications A function not supported by the application was used Some applications do not support functions such as auto detection of the paper size Scanning documents with an application such as this will result in an abnormal scanned image Try scanning without setting auto detection of the paper size Chapter 3 Appendix TI 300 x 300 dpi 50 images min DR 2510C 4 Specifications 40 images min DR 2010C Grayscale Simplex 200 200 dpi 25 pages min DR 2510C Specifications 20 pages min DR 2010C 300 x 300 dpi 25 pages min DR 2510C Main Unit 20 pages min DR 2010C Duplex 200 x 200 dpi 50 images min DR 2510C 40 images min DR 2010C Type Desktop sheetfed scanner 300 x 300 dpi 50 images min DR 2510C 40 images min DR 2010C 24 bit Color Simplex 100 x 100 dpi 25 pages min DR 2510C Scanning Document Size Plain Paper
29. e Make sure that the front unit is completely closed by pushing until you hear a click After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning 123 1 Other Functions n Setting the Long Document Mode The length of documents that can be scanned with the DR 2010C DR 2510C is normally 14 02 356 mm but you can scan documents up to 39 2 1000 mm long by setting the scanner to the Long Document mode 3 IMPORTANT When scanning in the Long Document mode click the Basic tab of the ISIS TWAIN driver properties dialog box and set the paper size to Auto detection to allow the scanner to detect and scan documents up to 39 2 1 000 mm long Note the following when using the Long Document mode When scanning in the Long Document mode if the document is placed on the scanner in a skewed position it may hit the edges of the feeding area and be damaged Be careful to place the document so that it is not skewed When scanning with the Long Document mode paper jam detection may react slowly resulting in damage to the document Be careful to avoid paper jams When scanning long documents make sure to set the feed selection lever to Bypass and scan the documents one at a time Click the Start button Control Panel My Documents gt My Recent Documents gt 9 E mail Outlool wess Pictur
30. e power outlet Do not install the scanner a surface that is unstable or tilted or in area subject to excessive vibrations as this may cause the scanner to fall resulting in personal injury or damage to the scanner Never place small metal objects such as staples paper clips or jewelry on the scanner These items may fall into the scanner and cause a fire or electric shock Should such objects ever fall inside the scanner immediately turn the power switch OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Do not install the scanner in a humid or dusty location Doing so might cause a fire or electric shock Do not place objects on top of the scanner Such objects may tip or fall over resulting in personal injury Connect only to a power outlet of the rated voltage and power supply frequency 120 V 60 Hz or 220 240 V 50 60 Hz depending on your region When unplugging the power cord grasp it firmly by its plug Do not pull directly on the power cord as this may damage or expose the cord s internal wiring resulting in a fire or electric shock Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency Do not allow water or flammable substances alcohol paint thinner benzene etc
31. eat ne ent te enn de dee ve stes 19 B amp W and color pages mixed a 18 Back round Docet E tbc 20 Bleed through reducing I a 20 Deleting the lines of a specified 10 20 Different sized dOCHITIE TIS u uu u e eh uu to pin 19 Enhancing the shadows ccccccccssecsscesssecssccsseeceecsseeceesesaeecseeesaeeeseeees 20 EHBaHciHg e amo eat ce de edie unu 18 Extracting text data for keyword search 21 TOBIO cn 20 e feia ALO MEE z uya Aun 20 Setting 21 SKIPPING blank PAGS 19 Text orientation correcting a a a 20 ejus eni tolo ete 30 System requirements I a 7 T I TOUDICS HOOUIMNG uss a a u scutes hon rco ede su 35 Typical Instalan aida eed e 8 U USB COMMS GEOR alles cent 6 USB LINK SWIN 4 42 Chapter 3 Appendix Canon CANON ELECTRONICS INC 1248 SHIMOKAGEMORI CHICHIBU SHI SAITAMA 369 1892 JAPAN CANON U S A INC ONE CANON PLAZA LAKE SUCCESS N Y 11042 U S A CANON CANADA INC 6390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61
32. eck to make sure it does not contain paper clips staples or other small metal objects These items may cause a fire or electrical shock damage the document or cause a paper jam or scanner malfunction Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately turn OFF the power switch and disconnect the power cord from the power outlet to stop scanning Always smooth out any folds or curls in your documents before placing them into the feeder If the leading edge of a document is curled it may cause a paper jam If feeding stops due to a system error or paper jam while the scanner is scanning resolve the problem make sure that the scanned image of the last page that was successfully fed has been stored and then resume scanning the remaining document pages After you finish scanning close the document feed tray and the document eject tray to prevent damage to the scanner while it is not being used Chapter 2 Basic Operation Feeding in the Bypass Mode When scanning multiple page documents that are fastened together such as invoices place the documents so that the edge that is fastened together is facing down 7 Switch the feed selection lever to Bypass Placing Cards 7 Switch the feed selection lever to Bypass 3 IMPORTANT After you finish sc
33. en send the adjusted image to the application software without needing to scan the document again B Job Function The scanner includes three job buttons for automatically scanning and performing operations up to ten operations such as saving printing or mailing can be registered on the scanned image Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document placed in the feeder is detected B Compatible with Carbonless Duplicating Paper The scanner is able to scan carbonless duplicating paper B Sleep Mode The scanner is designed to save energy by entering the sleep mode when it is not scanning documents Chapter 1 Before Using the Scanner Back View 3 Names and Functions of Parts This section describes the name and function of each part Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner USB Connector Connect a USB cable that supports Hi Speed USB 2 0 to this connector Power Switch This switch is used to turn the scanner ON and OFF If you set the switch to AUTO the scanner is linked to be automatically turned ON OFF in accordance with the power of the computer B Front View Right Side View Power Connector Connect the supplied AC adapter to this Document Feed Tray connector Open to place documents See p 11 Theft Prevention Hole Kensington Att
34. en the rollers start to wear out paper jams and misfeeds may occur more often When this happens purchase an exchange roller kit and replace the feeding roller and the retard roller f misfeeds occur often check the rollers for wear and replace them if necessary before the message is displayed Make sure to reset the counter after replacing the rollers See Resetting the Counter on p 34 For information about the exchange roller kit feeding roller retard roller contact your local authorized Canon dealer or service representative Removing Attaching the Feeding Roller To remove or attach the feeding roller follow the procedure below Adcaution Use caution when removing or attaching the feeding roller Using excessive force may cause damage or personal injury Removing the Feeding Roller Open the document feed tray See p 11 Press the OPEN knob from both sides and pull the front unit out and downward to open it 29 Chapter 3 Appendix Open the roller cover on the main unit by placing your fingers in the Attaching the Feeding Roller grooves and pulling it down Insert the feeding roller into the slot inside the roller cover and align the notch on the roller with the shaft on the main unit Slide the roller fixing lever to the right to lock the roller into the hole on the u left of the feeding roller Remove the feeding roller by moving it to the left to detach it
35. es 33 Windows Messenger e My Music ws My Computer Windows Media Player Set Program Access Defaults k Files and Settings Transfer x Wizard te Printers and Faxes Q9 Help and Support 2 Search 377 Run Chapter 2 Basic Operation 2 Double click Scanners and Cameras File Edit View Favorites Tools Help Q Back i Search lg Folders E Address Scanners and Cameras A CANON DR 2510C USB Add an imaging device 5 Allow this computer to use a network scanner Other Places Control Panel Mv Documents Cg Shared Documents lt J My Network Places 3 Right click CANON DR 2010C USB or CANON DR 2510C USB click Properties CANON DR 2510C USB Properties General Events Maintenance Color Management lt gt CANON DR 2510C USB CANON CANON DR 2510C USB A Usbscan0 24 Chapter 2 Basic Operation Click the Maintenance tab Long Document Mode 1 000 mm CANON DR 2510C USB Properties General Events Maintenance Color Management Total Scanning 30069 Current Rollers 29286 Maximum length for paper size Standard 356 mm Processing speed may decrease when scanning with paper size detection set to Long Document mode In Long Document mode if a document is loaded into the scanner askew it may catch on both edges of the feeder and suffer damage Make sure to take extra care that documents are
36. f Computer Double click Printers and Other Hardware in the working field click Scanners and Cameras Printers and Other Hardware Control Panel Classic View 34 Chapter 3 Appendix If the Control Panel is displayed with the Category View switch to Classic View Double click Scanners and Cameras Scanners and Cameras File Edit View Favorites Tools Help Q Back cA d yo Search lie Folders E 5 amp Scanners and Cameras Imaging Tasks 3 Add an imaging device gt Allow this computer to use a network scanner Other Places Q Control Panel E My Documents Shared Documents My Network Places Details Right click CANON DR 2510C USB or CANON DR 2010C USB click Properties CANON DR 2510C USB Properties General Events Maintenance Color Management D DR 2510C USB Manufacturer CANON Model CANON DR 2510C USB On Port M LIsbscan Status Device Ready Test Scanner or Camera Apply Chapter 3 Appendix Click the Maintenance tab Reset CANON DR 2510C USB Properties General Events Maintenance Color Management Total Scanning 30050 Current Rollers 30050 Maximum length for paper size Standard 356 mm Long Document mode 1 000 mm A Confirm that the counter for the selected roller is set to 0 click 3 Troubleshooting This section describes the po
37. f the CPU memory interface card and other specifications do not satisfy the installation requirements the scanning speed may be greatly reduced and transmission may take a long time Even if the computer satisfies the recommended specifications the scanning speed may vary depending on the specified scan settings The ISIS TWAIN Drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN compatible applications For details contact your application software retailer 5 setup Disk The following software is included on the DR 2010C DR 2510C Setup disc DR 2010C DR 2510C Driver The scanner driver for using the DR 2010C DR 2510C CapturePerfect 3 0 An ISIS compatible application developed for use with Canon document scanners The Setup disc of the DR 2010C DR 2510C is configured as follows Install the software using either Typical Installation or Custom Installation Canon DR 2510C Menu Screen Read Manuals EE B P D Display Manual 83 Easy Start Guide en Reference Guide 8 User Manual Z CapturePerfect 3 0 operation guide El WEEE Directive Typical Installation Display Manual fo Sg DR 2510C Driver CapturePerfect 3 0 for gy User Manual Do not connect the scanner with the computer until software Installation is completed All of the above software is installed if you click Install button The explan
38. f the document is facing down There are two methods for feeding documents the Page Separation mode and p d Is facing down Bypass mode Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached is called the bypass mode The document feed method can be changed by moving the feed selection lever Feeding in the Page Separation Mode Switch the feed selection lever to Page Separation A caution When placing documents into the feed tray take care not to cut your hands on the edges of the paper 4 Place the document with the reverse side facing you and the top of the document facing down 3 IMPORTANT There is a load limit mark W on the document guides Do not stack documents higher than this mark approximately 50 sheets of 20 Ib bond 80 g m paper Doing so may cause a paper jam 12 Chapter 2 Basic Operation 5 Adjust the document guides to fit the width of the document 6 Before scanning make sure that the document is not curled or creased and that it is placed in the feed tray correctly Scanning an improperly placed curled or creased document may damage the document or cause a paper jam 6 Use the application software to start scanning 13 z IMPORTANT Before you place a document ch
39. ference Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety See p 12 Indicates the number of a reference page that contains related information warnine Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to these cautions 3 IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine 86 Indicates a Clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended CONTENTS lupi ee M i Symbols Used in This Manual aaa i Chapter 1 Before Using the Scanner 1 1 Important Safety Instructions a 1 Installation Location 1 PG B DE u ua 2 Moving the Scanner ccccseecccccssccssecsecsseeseccssceseecaes
40. from its shaft and pull it out of the slot Chapter 3 Appendix Close the roller cover Make sure that the cover is completely closed by pushing until you hear a click Removing Attaching the Retard Roller To remove or attach the retard roller follow the procedure below Adcaution Use caution when removing or attaching the retard roller Using excessive force may cause damage or personal injury Removing the Retard Roller Open the document feed tray See p 11 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click Press the OPEN knob from both sides and pull the front unit out and downward to open it Close the document feed tray 31 Chapter 3 Appendix Grasp the ends of the roller cover inside the front unit and pull it down to Attaching the Retard Roller open it Insert the retard roller into the slot inside the roller cover and align the notch on the roller with the shaft on the front unit Slide the roller fixing lever to the left to lock the roller into the hole on the u left of the retard roller Remove the retard roller by moving it to the right to detach it from its shaft and pull it out ye Chapter 3 Appendix Close the roller cover Make sure that the cover is completely closed by pushing until you hear a click Remov
41. handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about where you can drop off your waste equipment for recycling please contact your local city office waste authority approved WEEE scheme or your household waste disposal service For more information regarding return and recycling of WEEE products please visit www canon europe com EEA Norway Iceland and Liechtenstein MODEL NAMES Model DR 2010C is identical to model M11065 Model DR 2010C is the sales name of model M11065 Model DR 2510C is identical to model M11064 Model DR 2510C is the sales name of model M11064 40 Chapter 3 Appendix INDEX A ADR l uuu 2 ay cH Me 14 C Cate Porec o osque sus uu Sau E oe Quies 8 16 Cards PACINO RC 14 Cleaning Document holding guide x 28 asas PT 26 nij C PL 21 EE AEE 27 CO
42. hey are loaded so continuous scanning is possible by loading the document batches repeatedly If you click Panel Feeding in the Feeding Option box scanning does not start until you press the Scan button This is useful if you want to straighten documents after you have placed them in the scanner 21 Chapter 2 Basic Operation To create separate files for each batch of documents during continuous scanning 6 Clearing a Paper Jam Click Automatic Feeding or Panel Feeding in the Feeding Option box and click Auto in Batch Separation Only for the ISIS driver When paper jams occur during scanning use the following procedure to clear them To scan a batch of documents one page at a time Click Automatic Feeding or Panel Feeding in the Feeding Option box and scan the documents one page at a time After each page is scanned the Scan caution Panel dialog box is displayed If you selected Automatic Feeding in the Feeding Option box the scanner detects when the next document is placed ven removing Jammen paper lake care TOETO put MANUS on tie 0 and continues scanning If you selected Panel Feeding in the Feeding Option the papar box press the Scan button after placing the next document to continue iL Remove any documents that have been left in the eject tray Prescan To confirm images before scanning Select the Prescan check box The Prescan dialog box is dis
43. i plug power strip Do not knot or coil the power cord as this may result in a fire or electric shock When connecting the power cord make sure that the power plug is securely and completely inserted into the power outlet Do not use a power cord or AC adapter other than the ones provided with this scanner Do not take the scanner apart or modify it Never try to take the AC adapter apart or modify it in any way as this is dangerous When cleaning the scanner turn the power switch OFF and disconnect the power cord from the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately turn the power switch OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative for further information Do not drop the scanner or subject it to impact or strong shock Should the scanner ever become damaged immediately turn the power switch OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or service representative to have the unit serviced Before moving the scanner be sure to turn the power switch OFF and disconnect the power plug from th
44. ing Attaching the Document Holding Guide To remove or attach the document holding guide follow the procedure below Adcaution Use caution when removing or attaching the document holding guide Using excessive force may cause damage or personal injury Removing the Document Holding Guide Open the roller cover and slide the document holding guide backwards to Close the front unit by gently pushing it up on both sides until it clicks into remove it place Make sure that the front unit is completely closed by pushing until you hear a click Close the document feed tray Attaching the Document Holding Guide Fit the hooks four of the document holding guide onto the roller cover and slide the document holding guide forwards to attach it 233 Resetting the Counter After replacing the feed rollers open the counter settings dialog box and reset the counter From the Windows task bar click Start Control Panel Internet s My Documents Internet Explorer 2 My Recent Documents gt X E mail u E Outlook Express My Pictures w MSN e My Music ve Favorites e Windows Media Player PE My Computer 33 Windows Messenger e Control Panel e Tour Windows XP e Set Program Access and Defaults Files and Settings Transfer ka Printers and Faxes Wizard Help and Support 2 Search 9 Run All Programs gt HP Support P Log Off o Turn Of
45. istered mark Adobe is the registered trademark of Adobe Systems Incorporated in the United States and or other countries Other product and company names herein may be the trademarks of their respective owners Copyright Copyright 2007 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC Disclaimers The information in this document is subject to change without notice CANON ELECTRONICS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXPECT AS PROVIDED HERE IN INCLUDING WITHOUT LIMITATION THERE OF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT CANON ELECTRONICS INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Copyright 2007 CANON ELECTRONICS INC ALL RIGHTS RESERVED INTRODUCTION Thank you for purchasing the Canon DR 2010C DR 2510C Document Scanner Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future re
46. ive for detailed information about the replacement parts Product specifications are subject to change without notice 11 7 298mm c e o gt 5 e o lt To 19 5 490mm 39 FCC REGULATIONS For 120 V model Document Scanner Model M11065 M11064 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna
47. loaded straight in this mode In Long Document mode documents may suffer damage because paper jam detection is delayed Make sure to take extra care against paper jams in this mode Feed long documents in Manual Feed Mode Click Apply OK Turn the scanner OFF and then ON again 25 Chapter 3 Appendix 1 Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality Chapter 3 Appendix 1 Regular Maintenance esee uses 26 When cleaning the scanner and the inside of the scanner turn OFF the power ET TTL EUNTES Tes MT 26 switch and disconnect the power cord from the power outlet Cleaning the Inside of the 26 Do not use spray cleaners to clean the scanner Precision mechanisms such Cleaning the Sensor Glass and the Rollers e 27 as the light source may get wet and cause a malfunction Never use paint thinner alcohol or other organic solvents to clean the 2 Removing and Attaching the Rollers and Document Holding Guide 29 scanner Such solvents can damage or discolor the exterior of the scanner Roller Replacement Gycle essen 29 or create a risk of fire or electrical shock Removing Attaching the Feeding
48. mage processing tab in the settings dialog box and then select the Text Orientation Detection check box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Chapter 2 Basic Operation Reducing Bleed Through for Thin Documents and Documents with Dark Reverse Sides You can set the scanning conditions to reduce bleed through when scanning thin document pages and those with dark content on the back side or to remove the background from document images Click the Image processing tab in the settings dialog box select the Prevent Bleed Through Remove Background check box and then click Settings For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Deleting Borders and Ruled Lines of a Specified Color Red Green Blue You can set the scanning conditions to omit borders and ruled lines of a specified color red green or blue from the scanned image However this function is only available when scanning in black and white Click the Image processing tab in the settings dialog box and then click the color to omit in the Color drop out box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Enhancing the Red color for Black and White Scanning You can set the scanning conditions to enhance the red color when performing
49. n provides examples of settings when scanning with the DR 2010C DR 2510C Refer to these examples when specifying ISIS TWAIN driver settings For descriptions of particular setting items see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Scanning Both Sides of Pages To scan both sides of pages Select Duplex for the Scanning Side setting Scanning Non Standard Size Documents To scan irregular size documents If irregular size documents are scanned with a standard size selected for the Page Size setting black areas may appear around the scanned document image To scan irregular size documents select Auto detection as the Page Size The page size is then detected automatically To register an irregular page size for scanning documents An irregular document size not already registered as a page size selection can be saved as a custom page size See Chapter 4 ISIS TWAIN Driver Settings in the User Manual To scan only part of the document page You can specify the scanning area However you cannot set the scan area when Auto detection is selected for Page Size See Chapter 4 ISIS TWAIN Driver Settings in the User Manual Scanning Multiple Batches as One Document To scan a document that has too many pages to be loaded all at once as separate batches Click Automatic Feeding in the Feeding Option box When this option is selected the scanner detects documents and starts scanning as t
50. ocations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner Avoid locations that are subject to vibration Chapter 1 Before Using the Scanner Avoid exposing the scanner to rapid changes in temperature If the room in AC Adapter which the scanner is installed is cold but rapidly heated water droplets condensation may form inside the scanner This may result in a noticeable degradation in scanning quality Connect only to a power outlet of the rated voltage and power supply frequency 120 V 60 Hz or 220 240 V 50 60 Hz depending on your region The following conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Do not connect other electrical equipment to the same power outlet to which Humidity 20 to 80 RH the scanner is connected Also when using an extension cord make sure that the extension cord is rated for the current requirements of the scanner Avoid installing the scanner near equipment that generates a magnetic field M e g speakers televisions or radios Never disassemble or modify the AC adapter as it is dangerous The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cord and AC adapter can lead to an accident such as a fire or electrical shock Do not u
51. on the toolbar b 94 CapturePerfect 3 0 File Scan Edit Yiew Page 2 Options Help 423s Color Document NOTE The following two scan jobs are already registered Color Document Scan the document using 24 bit color simplex at 300 dpi resolution and save the file in the folder My Pictures under the folder My Documents Binary Document Scan the document in black and white simplex at 200 dpi resolution and save the file in the folder My Pictures under the folder My Documents Details on CapturePerfect 3 0 are included in the CapturePerfect 3 0 Operation Guide and CapturePerfect Online Help Read the CapturePerfect 3 0 Operation Guide and CapturePerfect Online Help before using CapturePerfect 3 0 For information on installing the various applications and drivers see the Easy Start Guide or Chapter 2 Setup in the User Manual For details on scan operations see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Scanning with the Job Function The Job Function enables you to scan simply by pressing a job button on the scanner using the Event function of Windows and the Job Registration Tool The scanned image data is automatically processed by the function registered in job button using the Job Registration Tool The following three functions can be registered in a job button Save as File Scans with the set scanning conditions and saves the image to a specified folder Print
52. onditions to scan both sides of an 11 X 17 A3 document folded in half to be combined as a single image Click the Basic tab in the settings dialog box and then click Folio in the Scanning Side box For more information on setting the scanning conditions see Placing Folded Documents p 15 and Chapter 4 ISIS TWAIN Driver Settings in the User Manual 19 Deskewing Documents You can set the scanning conditions to detect slanted document pages and Straighten the scanned images Click the Basic tab in the settings dialog box and then select the Deskew check box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Monthly Report Apr fakatataa Monthly Report Apr Deskew Off Deskew Moire Reduction You can set the scanning conditions to reduce the moire effect a shimmering wavy pattern that often appears when scanning color documents or scanning in grayscale Click the Basic tab in the settings dialog box and then click High Quality Moire Reduction in the Moire Reduction box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Correcting the Text Orientation of Documents You can set the scanning conditions to detect the text orientation in scanned images and rotate the images in 90 increments as needed to normalize the orientation Click the I
53. played when scanning starts See Chapter 4 ISIS TWAIN Driver Settings in the User Manual Registering Settings Registering Your Settings Register a name for your settings in the user preferences When you want to recall your settings later select the name of your registered user preferences and they will be reflected in the dialog boxes See Chapter 4 ISIS TWAIN Driver Settings in the User Manual 2 Press the OPEN knob from both sides and pull the front unit out and By using the Job Function or the Job Scan function of CapturePerfect 3 0 you downward to open it Q can register scanning conditions and methods for processing scanned image files as jobs and scan by selecting a job 22 Chapter 2 Basic Operation 3 Remove the jammed document from the document feeding side or document ejecting side NOTE If a paper jam occurs when Rapid recovery system is enabled in the Others tab of the ISIS TWAIN driver settings dialog box the image data of the document is not saved and scanning stops This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed 3 IMPORTANT Make sure to pull the document out carefully without applying too much force If the jammed paper tears while you are pulling it out make sure to remove any remaining pieces from inside the scanner 4 Close the front unit by gently pushing it up on both sides until clicks into plac
54. r restart the computer When scanning continues make sure that the last document scanned was The following problems might cause the scanning speed to be slow Problem Other applications are running in the background on your PC Solution Quit all other applications that are running scanned correctly Problem Resident applications such as anti virus software are draining x Documents Do Not Feed Properly memory resources Solution Quit all resident applications The following are possible causes of a document failing to feed properly Check each possible cause Problem Temporary files cannot be created in the TEMP folder as there is not enough free space on the hard disk Problem Static electricity etc is causing the pages of the document to Solution Delete unwanted files on the hard disk to increase free space on the stick together and they cannot be separated correctly by the hard disk scanner Solution Before you place your document thoroughly fan the stack of pages Problem The USB port you are using does not support Hi Speed USB 2 0 See Feeding in the Page Separation Mode on p 12 Solution Scanning speeds are slower if your computer s standard USB interface is not compatible with Hi Speed USB 2 0 See p 7 Use a Problem Attempting to scan a document of a size thickness or weight that computer that is equipped with USB that is compatible with the scanner cannot scan Hi Speed USB 2 0 as standard Solution Check the size
55. s the batch separation setting on the Others tab if you enable batch separation from the application and start scanning this button becomes active when scanning of the current document completes and scanning stops When clicked this button depresses and remains depressed while scanning with batch separation continues until scanning of the current document completes and scanning stops The button then returns to normal x amp Batch Separation Special Scanning This section describes examples of settings that can be specified when scanning with the DR 2010C DR 2510C For more information see Chapter 4 ISIS TWAIN Driver Settings in the User Manual or the Online Help Enhancing the Text of a Document You can set the scanning conditions to enhance the text of documents with dark backgrounds or documents with a light uniform background and low contrast text Click the Basic tab in the settings dialog box and then click Advanced Text Enhancement or Advanced Text Enhancement II in the Mode box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Scanning Documents That Include Both Color and Black and White Pages You can set the scanning conditions to detect whether the document to scan is in color or black and white and save it as a color image or black and white image accordingly Click the Basic tab in the settings dialog box and then click Au
56. se the power cord while it is coiled Do not pull directly on the power cord When disconnecting the power cord grasp the plug and remove it from the outlet Keep the area around the power cord clear of objects so that the power cord can be disconnected easily in an emergency Do not use an AC adapter other than the one provided with the scanner Do not use the AC adapter provided with the scanner with other products f you have any questions regarding the power supply contact your local authorized Canon dealer or service representative for further information Moving the Scanner When moving the scanner always hold it with both hands to avoid dropping it The scanner weighs approximately 5 3 Ib 2 4 kg Make sure to disconnect the interface cable and AC adapter before moving the scanner If the scanner is transported with these items connected the plugs and connectors may be damaged Chapter 1 Before Using the Scanner Ru 5 5 warnine Note the following precautions whenever using the scanner Failure to do so may result in a fire or electric shock Never use alcohol benzene paint thinner aerosol sprays or any other highly flammable substance near the scanner Do not cut damage or modify the power cord Do not place heavy objects on the power cord and do not pull or excessively bend the power cord Never connect the power cord when your hands are wet Do not connect the scanner to a mult
57. ssible problems that might occur during use of the scanner and how to solve them The Scanner Does Not Turn ON a aaa The Scanner Is Not Recognized eere Slow Scanning Speed sssssssssesseeeeneennene nenne Scanning Is Not Performed nnns Documents Do Not Feed Properly Saved Image Files Do Not Scanning Results Are Not as If after consulting this section you still cannot resolve the problem contact your local authorized Canon dealer or service representative x The Scanner Does Not Turn Check the following if the scanner does not turn ON isthe power switch turned ON s the power cord connected correctly sthe power cord inserted into the power outlet For details on connecting the power cord see Chapter 2 Setup in the User Manual x The Scanner Is Not Recognized The following are possible causes of the PC failing to recognize the scanner Check each possible cause Problem Solution The scanner is not connected correctly Make sure that the scanner and the computer are connected correctly with the USB cable See Chapter 2 Setup in the User Manual 35 Chap
58. ter 3 Appendix x Scanning Is Not Performed Problem The scanner power is switched OFF Solution Make sure that the scanner is switched ON If the scanner is OFF Check the following if the scanner does not scan an image even though the scanner JN scanning operation is performed See Chapter 2 Setup in the User Manual 9 Op l i Problem The scanner does not support your USB interface pas ie scanner been propery tne computar i Has the scanner driver been installed Solution This product is not guaranteed to operate with all types of USB 67 c Has the application software been installed correctly Has the application interfaces Contact your local authorized Canon dealer or service 9 representative for more information Soll ware S 5 there a problem in the PC system Problem The scanner does not support the USB cable Solution Use the USB cable provided with the scanner z Problem The USB hub is not compatible with the scanner IMPORTANT U If documents are not scanned normally even if the scanner setup is OK Solution Remove the USB hub probable cause is that the scanner driver or application software is not running correctly Re install the scanner driver or application software x Slow Scanning Speed When system errors result in the scanner not functioning at all turn OFF the scanner and wait at least ten seconds before turning it ON again If the error continues to occu
59. thickness and weight of the document For information on the type of documents that you can use with the Problem The USB cable does not support Hi Speed USB 2 0 scanner see 1 Documents on p 9 Solution Use the USB cable provided with the scanner Problem The USB hub does not support Hi Speed USB 2 0 Solution Remove the USB hub 36 Chapter 3 Appendix Problem Solution The rollers inside the scanner are dirty or worn Clean the rollers See p 27 If the rollers are worn then they need to be replaced Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit For information on removing jammed documents see Clearing a Paper Jam on p 22 x Saved Image Files Do Not Open When image files saved by CapturePerfect 3 0 cannot be opened by other applications the probable causes are as follows Symptoms A multi page TIFF file saved in CapturePerfect 3 0 cannot be opened by other applications Problem The application you are using to open the TIFF file does not support multi page TIFF files Solution Open the file with an application that supports multi page TIFF files Symptoms A TIFF file saved in CapturePerfect 3 0 cannot be opened by other applications Problem If the TIFF file saved in CapturePerfect 3 0 has been compressed the application you are using to open the TIFF file does not support the compression type that was used to save the file in CapturePerfect 3
60. to 0 15 mm Preparing the Document 11 Paper weight Bypass mode 3 Placing DOCUMEMS uuu uu u uuu a x Rb duin SRI s 12 11 to 42 Ib bond 40 to 157 g m 0 002 to 0 0079 0 05 mm to 0 20 mm Feeding in the Page Separation Mode 12 I Feeding in the Bypass Mod6e nnne 14 You can scan documents up to 39 2 1000 mm long by setting the scanner MUI REC CERTUM 14 to the Long Document mode See Setting the Long Document Mode on Placing Folded Documents sseeennnes 15 page 24 4 Scanning Methods 16 Scanning With CapturePerfect 3 0 16 Scanning with the Job Function a a 17 Using the Scan Panel u L L L T S 18 Special Scanning RIED 18 5 Practical EXammpes u uu u uu M 21 6 Clearing a Paper Jam 22 1 Other Functions U T a aa assa a 24 Setting the Long Document 24 3 IMPORTANT A document must meet the following criteria to be scannable When scanning multiple documents of different sizes place the documents so that they cover the entire
61. to Color Detection in the Mode box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual 18 Chapter 2 Basic Operation Scanning Different Sized Documents Together You can set the scanning conditions to scan different sized documents such as LTR and LGL documents together while detecting the correct size of the document Click the Basic tab in the settings dialog box and then click Auto detection in the Page Size box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual J9AHQ Auto Page Size Detection 3 IMPORTANT When scanning multiple documents of different sizes place the documents so that they cover the entire span of the feed rollers Skipping Blank Pages You can set the scanning conditions to determine whether a scanned image is a blank page and skip saving the image if so Click the Basic tab in the settings dialog box and then click Skip Blank Page in the Scanning Side box For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings in the User Manual Monthly Report May Monthly Report Jun Monthly Report May This blank page will be skipped Scanning Single Sided 11 X 17 A3 Documents You can set the scanning c
62. uctions 1 Installation Location Chapter 1 Before Using the Scanner Installation Location 1 The performance of this scanner iS affected by the environment in which it iS AC Adapter TREE tert ee ee eee ae eee ERC eRe Tone Teen eee Ee eee Tere TIE 2 installed Make sure that the location where the scanner iS installed meets the Moving the Scanner 2 following environmental requirements E ueri 3 US ec 4 Provide adequate space around the scanner for operation maintenance and 2 Features of the DR 2010C DR 2510C Document Scanner 4 ventilation Names and Functions of Parts 6 4 Scanner System Requirements 1 S SCUD DIS0 2 u uu 8 10001110 1 ff ffi 7 au N o y Provide adequate space in front of the scanner for documents output after being scanned Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the scanner Avoid locations where a considerable amount of dust accumulates Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier Avoid l
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