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Brother DCP-9055CDN User's Manual

1. Choose an option E Press 1 for General Setup menu E Press 2 for Copy menu E Press 3 for Printer menu E Press 4 for Network menu E Press 5 for Machine Info menu You can also scroll through each menu level by pressing A or Y for the direction you want D Press OK when the option you want appears on the LCD The LCD will then show the next menu level 4 Press A or Y to scroll to your next menu selection Press OK When you have finished setting an option the LCD will show Accepted O Press Stop Exit to exit Menu mode 109 Menu table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK to accept to exit E Ri Bh a Q Box Stop Exit Lea Tea Jaen er mer eene page L General Setup 1 Paper 1 Paper Type 1 MP Tray Thin Sets the type of rin th r Plain E paps tray Thick Thicker Recycled Paper Glossy Paper 2 Tray 1 Thin Sets the type of Plain paper in the paper tray Thick Thicker Recycled Paper 3 Tray 2 Thin Sets the type of rin th r This menu Plain Gm mig pape nl i l only appears if ETA you have the optional Thicker tray 2 yra Recycled Paper 1 See Advanced User s Guide Z See Quick Setup Guide 3 See Software User s Guide GY The factory settings are shown in Bold with an asterisk 110 Menu and features Lea level Tea een onions em Page L General Setup 1 Paper 2 Paper Size 1 MP
2. Chapter 6 Scanning using a scanner driver For more information see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User s Guide Start a scanning application and click the Scan button 2 Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box Click Start or Scan to begin scanning 30 Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode These messages provide advanced warnings to replace the consumable items before they reach the end of their life To avoid any inconvenience you may want to buy spare consumable items before the machine stops printing See Replacing a Toner cartridge on page 35 Model Name TN 340BK TN 348BK TN 340C TN 345C TN 348C TN 340M TN 345M Model Name DR 340CL TN 348M TN 340Y TN 345Y TN 348Y See Replacing the drum unit on page 41 Siw See Replacing the belt unit on page 48 See Replacing the waste toner box on page 53 Model Name BU 300CL Model Name WT 300CL 31 LCD messages Consumable item Approximate life How to replace Model name to replace Toner Low Toner cartridge lt Black gt See page 35 TN 340BK 3 Prepare New X X Black Cyan 2 500 pages 123 TN 348BK S Toner Magenta Yellow ae TN 340C 3 Cartridge 6 000 pages TN 345C 4 lt Cyan Magenta TN 348C 5 Yellow gt TN 340M 3 1
3. Routine maintenance G Close the corona wire cover IMPORTANT e Unpack the toner cartridge just before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened e If an unpacked drum unit is put in direct sunlight or room light the unit may be damaged e Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this Repeat steps to to clean each of machine any repairs required as a result three remaining corona wires may not be covered by the warranty Unpack the new toner cartridge Gently Ee shake it from side to side several times to distribute the toner evenly inside the cartridge 39 Pull off the protective cover ml Hold the handle of the toner cartridge and slide the toner cartridge into
4. with sealing flaps that are not folded down when purchased with sealing flaps as shown in figure below with each side folded as shown in figure below D VY If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement 23 Chapter 2 Labels The machine will print on most types of labels designed for use with a laser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape IMPORTANT e DO NOT feed part used label sheets The exposed carrier sheet will damage your machine Label sheets should not exceed the paper weight specifications described in th
5. Adobe Reader is required to view the User Get Guides that are in PDF format 8 ZE Note e Windows users only Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls For the page to display correctly you must click on the bar click Allow Blocked Content then click Yes in the Security Warning dialog box e Windows users only 1 For faster access you can copy all user documentation in PDF format to a local folder on your computer Point to your language then click Copy to local disk Microsoft Internet Explorer 6 0 or greater How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning Contro Center E Network Scanning ScanSoft PaperPort 12SE with OCR How to Guides Windows E The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 12SE application General information Presto PageManager User s Guide Macintosh KA Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 4 for further instructions m The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions
6. the electrical socket first and connect all cables Turn on the machine Cleaning the laser scanner windows amp Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket 2 Press the front cover release button and then open the front cover Routine maintenance 4 Turn the green lock lever 1 at the left of GN Hold the green handle of the drum unit the machine anticlockwise to the Pull the drum unit out until it stops release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 63 Wipe the four scanner windows 1 with IMPORTANT a dry lint free cloth e We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration O Make sure the green lock lever 1 is in the release position as shown in the illustration e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit 64 Routine maintenance G Match the guide ends 2 of the drum Push the drum unit in until it stops unit to the gt marks 1 on both sides of the machine then gently slide the drum unit
7. BASIC USER S GUIDE DCP 9055CDN If you need to call Customer Service Please complete the following information for future reference Model Number DCP 9055CDN Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2010 Brother Industries Ltd User s Guides and where do find it Safety and Legal Please read the Safety Instructions before Printed In the box you set up your machine Quick Setup Guide Read this Guide first Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Basic User s Guide Learn the basic Copy and Scan operations and how to replace consumables See troubleshooting tips Advanced User s Guide Learn more advanced operations Copy security features and performing routine maintenance Software User s Guide Follow these instructions for Printing Scanning Network Scanning and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about advanced network features of Brother machines along with general networking and common terms Network User s Guide This Guide provides useful inf
8. Routine maintenance Toner Low If the LCD shows Toner Low Prepare New X Toner Cartridge buy anew toner cartridge and have it ready before you getaReplace Toner message The LCD shows the toner colour that is near the end of its life Cyan Magenta Yellow or Black Replace Toner When the following message appears on the LCD you need to replace the toner cartridge The message in the last line of the LCD indicates which colour you need to replace The machine will stop printing until you replace the toner cartridge A new or unused Brother Original toner cartridge will reset the Replace Toner mode 35 Pull the drum unit out until it stops Sr Hold the green handle of the drum unit ZER en then open the front cover on Press the front cover release button and Replacing the toner cartridge Make sure that the machine is turned 36 Routine maintenance IMPORTANT 4 Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the inside or outside of the machine Doing this may cause a fire or electrical shock See To use the product safely
9. Press 1 to reset the belt unit counter Press Stop Exit Routine maintenance Replacing the waste toner box Model name WT 300CL A new waste toner box can print approximately 50 000 A4 or Letter size single sided pages WT Box End Soon If the LCD shows WT Box End Soon it means the waste toner box is near the end of its life Buy a new waste toner box and have it ready before you geta Replace WT Box message Replace WT Box When the following message appears on the LCD you need to replace the waste toner box DO NOT put the waste toner box into a fire It could explode Be careful not to spill the toner DO NOT inhale or allow it to get into your eyes IMPORTANT DO NOT reuse the waste toner box 53 Hold the green handle of the drum unit S Make sure that the machine is turned Pull the drum unit out until it stops On KS Press the front cover release button and then open the front cover 54 Routine maintenance Ed Turn the green lock lever 1 at the left of the machine anticlockwise to the IMPORTANT release position Holding the green e We recommend that you place the drum handles of the drum unit lift the front of unit and or the toner cartridge on a clean the drum unit and remove it from the flat surface with a sheet of disposable machine paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machi
10. Press to scroll backwards or forwards through menu selections A or Press to scroll through the menus and options Numeric keys Use these keys to enter text Stop Exit Stops an operation or exits from a menu Start Colour Lets you start making copies in full colour Mono Lets you start making copies in black amp white 9 10 11 DCP S055CDN Scan Scan Puts the machine in Scan mode Data LED The LED will flash depending on the machine status PRINT keys Secure You can print data saved in the memory when you enter your four digit password For details about using the Secure key see the Software User s Guide When using Secure Function Lock you can switch restricted users by holding down d as you press Secure See Secure Function Lock 2 0 in Chapter 2 of the Advanced User s Guide Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel A11 General information Stop Exit CD lt gt Start Colour Chapter 1 Data LED indications The Data LED light emitting diode will flash depending on the machine s status Ready Mode The machine is ready to print in sleep mode there is no print data or the power switch is off Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Data Remain
11. There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Scannable area on page 17 Check the paper size setting in the printer driver You need to choose A4 60 to 105 gsm Press Job Cancel As the machine cancels the job and clears it from the memory it may produce an incomplete printout TWAIN errors appear while scanning OCR does not work Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort 12SE click File Scan or Get Photo and choose the Brother TWAIN driver Try increasing the scanning resolution Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 4 for further instructions Network scanning does not work See Network difficulties on page 100 Contact your administrator to check your Secure Function Lock Settings Software difficulties Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing The machine does not print from Adobe Illustrator 98 Check that the paper size setting in the application and in the printer driver are the same Try to reduce the print resolution See Advanced tab in the Software User s Guide Troubleshooting Paper handli
12. Your machine can be connected to a wired network You can find basic setup instructions in the Quick Setup Guide For more information about network setup please see the Network User s Guide on the Documentation CD ROM Chapter 1 Accessing Brother Support Macintosh Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 Multi Function Center Brother Support E To access our website http Awww brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our website for original Brother Supplies http Awww brother com original click Supplies Information E To access the Brother CreativeCenter http Awww brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the main page click Back or if you have finished click Exit E Double click the Brother Support icon The following screen will appear AON Brother Support Brother Support Presto PageManager Download the Presto Pa
13. go to My Computer Computer double click the CD ROM icon and then double click index html amp Macintosh users Double click the Documentation CD ROM icon and then double click index html Click your country Brother Documentation CD ROM brother gt Select the region Selectthe language Selectthe menu Select the guide gr Please choose your region o gt A mg D Europe Latin America Asia Oceania Africa other countries 2010 Brother Industries Ltd All Rights Reserved 4 Point to your language point to View Guide and then click the guide you want to read Brother Documentation CD ROM brother gt Select the region Select the language Select the menu Select the guide V Brother SolutionsCenter v Asia Oceania Africa other countries Select the language Copy to local disk English China View Guide Elek Ze Adobe Reader is required to view the User Get MV Guides that are in PDF format Sail ZE Brother Documentation CD ROM brother gt Select the region Select the language Select the menu Select the guide v Asia Oceania Africa other countries You can view the Users Guides from the CDROM NOTE The guides are in PDF format and you will need Adobe Copy to local disk Reader to open the file English China Ditt Advanced User s Guide Software User s Guide Network User s Guide Network Glossary
14. 500 pages 1 3 TN 345M 4 TN 348M ca TN 340Y 3 6 000 pages TN 345Y 4 TN 348Y Waste toner box 50 000 pages 1 See page 53 WT 300CL 1 A4 or Letter size single sided pages 3 500 pages ie Approx cartridge yield is declared in accordance with ISO IEC 19798 Standard toner cartridge High capacity toner cartridge Super High capacity toner cartridge KA Note Availability of toner cartridges differs from one country to another Visit the Brother Solutions Center at http solutions brother com or contact your local Brother office for further details 32 Routine maintenance You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD LCD messages Consumable item Approximate life How to replace Model name to replace Replace Toner Toner cartridge lt Black gt See page 35 TN 340BK 2 500 pages 12 TN 348BK sane See TN 340C E Es TN 345C lt Cyan Magenta TN 348 Yellow gt TN 340M 2 1 500 pages 12 5 TN 345M 7 3 500 pages 12 6 Mee TN 340Y 6 000 pages 127 TN 345Y 6 TN 348Y Replace Parts Drum unit 25 000 pages 134 See page 42 DR 340CL Drum Replace Parts Belt unit 50 000 pages See page 48 BU 300CL Belt Unit 1 Waste toner box 50 000 pages 1 See page 53 WT 300CL Replace Parts Fuser unit 100 000 pages 1 Call your Brother dealer for a Fuser Unit replacement fuser unit Replace Parts Laser u
15. 6 x Internet Explorer 6 0 or greater Processor Minimum Speed Recommended Hard Disk Space Supported Supported RAM to install PC PC For ER Software Interface rivers Applications Functions 256 MB 512MB 50MB N A Printing 10 100 Base Tx 512 MB 1 GB 80 MB 400 MB Printing Scanning Intel Pentium III or equivalent Ethernet 64 bit Intel 64 or AMD64 supported CPU Intel Pentium A or equivalent 64 bit Intel 64 or AMD64 supported CPU 64 bit Intel 64 or AMD64 supported CPU PowerPC G4 G5 Intel Core Processor USB 10 100 Base Tx Ethernet Intel Core Processor 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported S PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 9 PaperPort 12SE supports Microsoft SP3 or higher for Windows XP and SP2 or higher for Windows Vista and Windows 7 For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 132 Consumable items 1 2 Toner Cartridge Life Drum Unit Belt Unit Waste Toner Box Approx cartridge yield is declared in accordance with ISO IEC 19798 Starter Toner Cartridge Black Cyan Magenta Yellow Standard Toner Cartridge TN 340BK Black TN 340C Cyan T
16. Paperis jammed inside the machine on page 92 KA Note Pulling out the jammed paper downwards allows you to remove the paper easier Make sure the paper is below the maximum paper mark Y Y Y of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading paper in the Standard paper tray on page 10 D Put the paper tray firmly back in the machine Paper is jammed at the back of the machine If the LCD shows Jam Rear a paper jam occurred behind the back cover Follow these steps SE Leave the machine turned on for 10 minutes to cool down Open the back cover A CAUTION Ai HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine i an l fel fol cl Us Lal Troubleshooting Sr Pull the green tabs 2 at the left and right hand sides toward you and fold down the fuser cover 1 KA Note If the envelope levers 3 inside the back cover are pulled down to the envelope position lift these levers to the original position before pulling the green tabs 2 down 4 Using both hands gently pull the jammed paper out of the fuser unit 91 Close the fuser cover 1 Note If you print on envelopes pull down
17. Start machine has stopped printing when it encountered an additional different size of paper Reload paper then press Start in the tray The paper tray was pulled out Re install the paper tray and press before the machine completed Mono Start or Colour Start printing on both sides of the paper The machine has a mechanical Open the front cover and close it again problem Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time The fuser unit is too hot Init Unable XX The machine has a mechanical E Turn the power switch off and then turn XX Error Code problem it on again Turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on E f the problem continues call your Brother dealer Jam Duplex The paper is jammed underneath See Paper is jammed underneath paper Paper Tray 1 tray 1 on page 96 Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine on page 92 Jam MP Tray The paper is jammed in the MP See Paper is jammed in the MP tray tray of the machine on page 88 Jam Rear The paper is jammed in the back See Paper is jammed at the back of the of the machine machine on page 90 Jam Tray 1 The paper is jammed in the paper See Paper is jammed in the Paper Tray 1 or Jam Tray 2 tray of the machine Tray 2 on page 89 Lim
18. brother com to view our FAQs and troubleshooting tips Put in a new drum unit See Replacing the drum unit on page 42 If the problem is not solved after printing the drum may have foreign material such as glue from a label stuck on the drum surface Clean the drum unit See Cleaning the drum unit on page 70 Put in a new drum unit See Replacing the drum unit on page 42 Identify the colour causing the problem and put in a new toner cartridge See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips Toner scatter or toner stain Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem See Choosing a location in the Safety and Legal Booklet Identify the colour causing the problem and put in a new toner cartridge See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips If the problem continues put in a new drum unit See Replacing the drum unit on page 42 103 Examples of poor print quality The colour of your printouts is not what you expected All one colour Colour misregistration 104 Recommendation E Make sure Toner Save mode is off in the control panel of the machine or the printer dri
19. face up with the leading edge top of the paper in first KA Note When you are using glossy paper put only one sheet at a time in the MP tray to avoid a paper jam 13 Chapter 2 4 Lift up the support flap to prevent paper Printing on envelopes and thick paper from sliding off the face down output from the MP tray tray or remove each page as soon as it comes out of the machine Before loading press the corners and sides of the envelopes to make them as flat as possible SR Open the MP tray and lower it gently 2 Pull out the MP tray support and unfold the flap 1 14 Lift up the support flap to prevent envelopes and thick sheets of paper from sliding off the face down output tray If the support flap is closed you should remove each envelope as soon as it comes out of the machine Loading paper 4 Put up to 3 envelopes or up to 25 sheets of thick paper 163 gsm in the MP tray lf you add more envelopes or paper it may cause a jam Make sure E The top of envelope edge is positioned between the arrows 1 m The side to be printed on must be face up 15 Chapter 2 Open the back cover Face up output When you have finished printing open tray the back cover and reset the two grey levers which are pulled down at step back to the original position KA Note e Remove each printed envelope immediately to prevent a paper jam e If your thick paper curl
20. gsm Plain paper Up to 150 sheets face down print delivery to the output paper tray One sheet face up print delivery to the Face up output tray 125 Duplex E Manual Duplex Printing Automatic Duplex E Paper Size Automatic Duplex E Paper Weight Automatic Duplex E Paper Type Automatic Duplex 4 to avoid the possibility of smudging 2 60 to 105 gsm for duplex print 126 Yes Yes A4 60 to 105 gsm Plain paper Thin paper Recycled paper or Glossy paper For labels we recommend removing printed pages from the output paper tray immediately after they exit the machine Specifications Copy Colour Black Yes Yes Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 1200 x 600 dpi First Copy Out Time Less than 19 seconds from the READY mode and standard Monochrome tray First Copy Out Time Less than 21 seconds from the READY mode and standard Colour tray 127 Scanner Colour Black TWAIN Compliant WIA Compliant Colour Depth Resolution Scanning Width Greyscale 1 2 Yes Yes Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 6 x 1 Yes Windows XP Windows Vista Windows 7 48 bit internal 24 bit external colour Up to 19200 x 19200 dpi interpolated 2 Up to 1200 x 24
21. messages on page 80 Print quality difficulties Printed pages are curled WS Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray E Make sure that you choose the Paper Type that suits the print media type you are using See Acceptable paper and other print media on page 20 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Printouts are too light SW this problem occurs when making copies set Toner Save mode to Off in the machine menu settings See Toner Save in Chapter 1 of the Advanced User s Guide E Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide E In the Basic tab of the printer driver click the Settings button and check the Enhance Black Printing check box 99 Network difficulties Cannot print over a wired Network The network scanning feature does not work Your computer cannot find your machine Other If you are having Network problems see the Network User s Guide for more information Make sure your machine is powered on and is on line and in the Ready mode Print the Network Configuration list
22. on page 53 Not Available The attempted function is Contact your administrator to check your restricted by Secure Function Lock 2 0 board in Appendix B of the Advanced Secure Function Lock Settings Out of Memory The machine s memory is full User s Guide Print Unable XX The machine has a mechanical Do one of the following XX Error Code prooien Do one of the following E Press Mono Start or Colour Start to copy the scanned pages Copy operation in progress E Press Stop Exit and wait until the other operations in progress finish and then try again E Reduce print resolution See Advanced tab in the Software User s Guide E Add optional memory See Memory m Turn the power switch off wait a few minutes and then turn it on again SI the problem continues call your Brother dealer 83 Registration Registration failed Press Mono Start or Colour Start and try again Do one of the following E Turn off the machine s power switch Wait a few seconds then turn it on again m Try Manual Registration Menu 3 8 See Manual Registration on page 78 E Putin anew belt unit See Replacing the belt unit on page 48 SI the problem continues call your Brother dealer Replace Parts It is time to replace the belt unit Replace the belt unit See Replacing the Belt Unit belt unit on page 48 Replace Parts Drum Replace Parts Fuser Unit Replace Parts PF Kit 1 P
23. page 78 or perform the manual colour registration using the control panel see Manual Registration on page 78 E Put in anew drum unit See Replacing the drum unit on page 42 E Put in anew belt unit See Replacing the belt unit on page 48 Troubleshooting Examples of poor print Recommendation quality Uneven density appears E Perform the calibration See Calibration on page 77 periodically across the page m Adjust the contrast or brightness when you are in copy mode See Adjusting Contrast Colour and Brightness in Chapter 3 of the Advanced User s Guide E Identify the colour that is uneven and put in a new toner cartridge for that colour See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips Put in a new drum unit See Replacing the drum unit on page 42 Thin lines do not print Make sure Toner Save mode is off in the control panel of the machine or the printer driver Change the print resolution If you use a Windows printer driver choose Improve Pattern Printing or Improve Thin Line in Settings from the Basic tab See Settings Dialog in the Software User s Guide Wrinkle E Change to the recommended type of paper m Make sure that the back cover is closed properly E Make sure that the two grey levers inside the back cover are in the up position Make sure that the media t
24. sicncseiacceadeiviccanansdieoadaeasecacoen 12 21 24 LCD liquid crystal display 6 109 M Machine information how to reset the machine 108 reset functions 108 Serial number cccecececcececeececeeceeees 108 slatus LED EEN 8 Macintosh See Software User s Guide Maintenance routine ccceeeeeeeee ee 60 replacing belt unit ee e ae 48 drum unit 2 0 cc ccc eceececceceuceceececeneeeeneas 41 toner cartridge cee ceece eee eeeeeeeeeeeees 35 waste toner DOX cccccecccceceececeuceneess 53 Menu Table 110 Mode entering CODY eebe 27 e oe ce ccetencectcnss eccanecebeceassiasee T N Network printing See Network User s Guide scanning See Software User s Guide 135 O Out of Memory message nannnnnnnnn0enn 83 P PADOT seinnor ar E RREN 20 125 how to load re 10 in multi purpose tray c cceee cena 12 in paper tray cece cece cee cece eee eeee eee eeees 10 recommended 21 SIZ TA E A A EAT A 18 20 tray capacity 2 0 ce eeeeeeeee eee eeeaeeeees 21 Net 18 20 PaperPort 12SE with OCR See Software User s Guide and Help in the PaperPort 12SE application to access How to Guides Presto PageManager See Software User s Guide See also Help in the Presto PageManager application Print alte ur 97 KENE gege 129 UIA eege Deeg eege 99 101 DESEN epes ag 129 SPECIFICATIONS 129 Printing See Software
25. the New messages shown on the LCD of the machine General information A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Electrical Hazard icons alert you toa AN possible electrical shock Hot Surface icons warn you not to A touch machine parts that are hot Notes tell you how you should E respond to a situation that may arise or give tips about how the current operation works with other features Chapter 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide This Basic User s Guide does not contain all the information about the machine such as how to use the advanced features Copy Printer Scanner and Network When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide Network Glossary and Network User s Guide that are on the Documentation CD ROM Viewing Documentation S Turn on your computer Insert the Documentation CD ROM into your CD ROM drive KA Note Windows users If the screen does not appear automatically
26. the envelope levers 2 to the envelope position again before closing the back cover RER Fully close the back cover 92 Paper is jammed inside the machine Ifthe LCD shows Jam Inside follow these steps D Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket 2 Press the front cover release button and then open the front cover Troubleshooting 4 Turn the green lock lever 1 at the left of GN Hold the green handle of the drum unit the machine anticlockwise to the Pull the drum unit out until it stops release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 93 Pull out the jammed paper slowly IMPORTANT e We recommend that you place the drum unit and the toner cartridges on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration EE ee Ta eege 27I 90 nao P ve A Gs j Si 9 e Ga Se 05 Je E q Make sure the green lock lever 1 is in the release position as shown in the illustration e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit 94 Troubleshooting G Match the guide ends 2 of the drum
27. the front cover Wait 30 minutes switch OFF and close cover then switch ON If this does not clear the error call your Brother dealer Troubleshooting Cooling Down The temperature of the drum unit Make sure that you can hear the fan in the or toner cartridge is too hot The machine spinning and that the exhaust outlet machine will pause its current is not blocked by something print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while If the fan is not spinning disconnect the machine from the power for several minutes then reconnect it Cover is Open The front cover is not completely Close the front cover of the machine closed Cover is Open The ADF cover is not completely Close the ADF cover of the machine closed The ADF is open while loading a Close the ADF cover of the machine then document press Stop Exit The fuser cover is not completely Close the fuser cover of the machine closed or paper was jammed in the back of the machine when you turned on the power Wait for a while If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes Cover is Open m Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Mono Start or Colour Start E The DIMM
28. variables may have an effect on print quality or handling reliability Pose Peper Always test samples of paper before e that is highly textured purchasing to ensure desirable performance e that is extremely smooth or shiny Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat e that is curled or warped Some important guidelines when selecting 1 paper are E DO NOT use inkjet paper because it may cause a paper jam or damage your 1 machine 1 A curl of 2 mm or greater may cause E Preprinted paper must use ink that can jams to occur withstand the temperature of the that is coated or has a chemical finish machine s fusing process 392 degrees Fahrenheit 200 degrees centigrade that is damaged creased or folded that exceeds the recommended weight E f you use bond paper paper having a Seen specification in this guide rough surface or paper that is wrinkled or creased the paper may exhibit degraded with tabs and staples performance e with letterheads using low temperature E When you are using glossy paper put only dyes or thermography one sheet at a time in the MP tray to avoid e that is multipart or carbonless a paper jam that is designed for inkjet printing If you use any of the types of paper listed they may damage your machine This damage may not be covered under any Brother warranty or service agreement 22 Envelopes Most en
29. 00 dpi optical 2 from Scanner Glass Up to 1200 x 600 dpi optical from ADF Max 210 mm 256 levels For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP resolution up to 19200 x 19200 dpi can be chosen by using the scanner utility 128 Specifications Printer Automatic 2 sided Yes Duplex Print Emulations PCL6 BR Script3 PostScript 3 Resolution 600 dpi x 600 dpi 2400 dpi 2400 x 600 quality Print Speed Up to 14 sides minute Up to 7 sheets minute Monochrome Duplex A4 size Print Speed Up to 14 sides minute Up to 7 sheets minute Colour Duplex A4 size Print Speed Up to 24 pages minute A4 size 1 Monochrome Print Speed Up to 24 pages minute A4 size Colour First Print Out Time Less than 16 seconds from the READY mode and standard tray Monochrome First Print Out Time Less than 16 seconds from the READY mode and standard tray Colour 1 The print speed may change depending on the type of document you print 129 Interfaces USB Use a USB 2 0 cable Type A B that is no more than 2 0 meters long We Ethernet Use an Ethernet UTP cable category 5 or greater Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported See Network LAN on p
30. 6 Turn the green lock lever 1 clockwise to the lock position B Close the front cover of the machine Routine maintenance Resetting the drum counter When you replace a drum unit with a new one you need to reset the drum counter by completing the following steps D Press Menu 5 8 Press A or to choose Drum Press OK Press 1 to reset the drum unit counter d Press Stop Exit 47 Replacing the belt unit Model name BU 300CL A new belt unit can print approximately 50 000 A4 or Letter size single sided pages Replace Belt When the following message appears on the LCD you need to replace the belt unit IMPORTANT e DO NOT touch the surface of the belt unit If you touch it it could degrade print quality e Damage caused by incorrect handling of the belt unit may void your warranty Make sure that the machine is turned on 2 Press the front cover release button and then open the front cover Routine maintenance 4 Turn the green lock lever 1 at the left of GN Hold the green handle of the drum unit the machine anticlockwise to the Pull the drum unit out until it stops release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 49 IMPORTANT e We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable
31. EAP EAP TLS EAP TTLS Kerberos 1 See Computer requirements on page 131 2 BRAdmin Professional and Web BRAdmin are available as a download from http solutions brother com 134 Index A ADF automatic document feeder USINO siceee ne cesecs eseu 25 Apple Macintosh See Software User s Guide B Belt unit replacing eee 48 C Cleaning corona WiIreS ou cececcececccccccacecceceuecneueenees 66 CURA WHA deeg 70 laser scanner windows assaannnonnnannennnn 62 e Luet WEE 61 Consumable items 31 32 33 Control panel OvervieW ccceceeeee cena es 6 ControlCenter2 for Macintosh See Software User s Guide ControlCenter4 for Windows See Software User s Guide Copy REVS eegene 6 D Document how to load on cee cece cece ee eee ee eeee eee 25 26 Drum unit cleaning ou cece eec cece seca eeceeeeeeeeeeeeeens 66 70 replacing serge scoaneneencisvater nacegdc dene taasseincena 41 E Envelopes 14 21 23 Error messages on CD 80 Init Unable XX ou cece ccc cece eee eeeeeeeeeeeees 82 No le 83 Out Of Memory cece ccceeeeeeeece eee eeeeees 83 Print Unable XX ccc ceceecceeceeeeeeeeeeees 83 Scan Unable XX ccecceccseccseeceeeeeeeeees 84 FOO een ee ee ee arene ee 18 21 G Greyscale sonoonennnnnennsnnenrnrrrrnrrrrserrnernne 128 H HELP LCD messages cecccececeeeeeeeeeeeeeaees 109 Menu Table cccccccccceccececeeceeeeceeees 110 L Labels
32. Exit Reset functions The following reset functions are available 1 Network You can reset the print server back to its default factory settings such as the password and IP address information 2 All Settings You can reset all the machine settings back to the settings that were set at the factory Brother strongly recommends you perform this operation when you dispose of the machine KA Note Unplug the interface cable before you choose Network or All Settings 108 How to reset the machine amp Press Menu 1 8 Press Aor Y to choose the reset function you want to use Press OK Do one of the following E To reset the settings press 1 and go to step E To exit without making changes press 2 and go to step You willbe asked to reboot the machine Do one of the following m To reboot the machine press 1 The machine will begin the reset E To exit without rebooting the machine press 2 Go to step Press Stop Exit KA Note You can also reset the Network settings by pressing Menu 4 0 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options Menu and features How to access the menu mode D Press Menu
33. F Kit 2 PF Kit MP Replace Toner It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 42 The drum unit counter was not Reset the drum unit counter reset when a new drum was installed See Resetting the drum counter on page 47 It is time to replace the fuser unit Call your Brother dealer or a Brother Authorized Service Center to replace the fuser unit It is time to replace the paper Call your Brother dealer or a Brother feeding kit Authorized Service Center to replace the PF Kit The toner cartridge is at the end of its life Replace the toner cartridge for the colour indicated on the LCD See Replacing a Toner cartridge on page 35 Replace WT Box It is time to replace the waste Replace the waste toner box See toner box Replacing the waste toner box on page 53 Scan Unable XX XX Error Code Short paper Size Error DX The machine has a mechanical problem m Turn the power switch off and then turn it on again SI the problem continues call your Brother dealer The length of the paper in the tray Open the back cover to let the printed paper is too short for the machine to out on the back output tray Remove the deliver it to the Face down output printed pages and then press Mono Start or tray Colour Start The paper size defined in the Press Mono Start or Colour Start Choose printer driver is not usable for the
34. N 340M Magenta TN 340Y Yellow High Capacity Toner Cartridge TN 345C Cyan TN 345M Magenta TN 345Y Yellow Super High Capacity Toner Cartridge TN 348BK Black TN 348C Cyan TN 348M Magenta TN 348Y Yellow DR 340CL BU 300CL WT 300CL Drum yield is approximate and may vary by type of use KA Note e Brother does not recommend the use of consumables other than genuine Brother consumables Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Approx Specifications 2 500 pages A4 1 500 pages A4 i A4 1 A4 2 500 pages A4 1 1 500 pages 1 500 pages A4 1 e e ef es 1 500 pages 3 500 pages A4 3 500 pages A4 3 500 pages A4 i 6 000 pages A4 1 6 000 pages A4 1 6 000 pages A4 1 6 000 pages A4 1 25 000 pages A4 50 000 pages A4 50 000 pages A4 e Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables 133 Network LAN KA Note For details about the full Network specifications see Network User s Guide LAN You can connect your machine to a network for Network Printing and Network Scanning 1 Also included is Brother BRAdmin Light 2 Network Management software Wired Network APOP POP before SMTP SMTP AUTH SSL TLS IPPS HTTPS Security SMTP POP SNMP v3 802 1x EAP MD5 EAP FAST P
35. Push the drum unit in until it stops unit to the gt marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever Turn the green lock lever 1 clockwise to the lock position Close the front cover of the machine KA Note If you turn off the machine during Jam Inside the machine will print incomplete data from your computer Before you turn on the machine delete the print spool job on your computer Plug the machine s power cord back into the electrical socket first and reconnect all cables Turn on the machine 95 Paper is jammed underneath D If paper is not caught inside the machine check underneath the paper tray paper tray 1 If the LCD shows Jam Duplex follow these steps D Pull the paper tray completely out of the machine 3 Put the paper tray firmly back in the machine DO NOT touch the shaded parts shown in the illustration These rollers may be rotating at high speed 96 Troubleshooting Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com If you are having difficulty with your machine Check the chart below and fo
36. Tray Sets the size of the Continued Continued Letter ee mine papar Legal Executive A5 A5 L A6 B5 B6 2 Tray 1 AAT Sets the size of the D eg Sg in the paper Legal Executive A5 A5 L A6 B5 B6 3 Tray 2 AAT Sets the size of the dee menu s Letter erg inthe paper ony aera regal optional Executive tray 2 Re Adjusts the volume H level of the beeper See Advanced User s Guide See Quick Setup Guide See Software User s Guide R The factory settings are shown in Bold with an asterisk 111 Leni Leni res reet Options Descriptions On Increases the page 1 General Setup 3 Ecology 1 Toner Save Continued 2 Sleep Time 112 4 Tray Use 7 H 1 1 Copy 2 Print See Advanced User s Guide See Quick Setup Guide See Software User s Guide GY The factory settings are shown in Bold with an asterisk Range varies depending on models 003Min Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1l gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray TIOR IR on H BR RIIT yield of the toner cartridge Conserves power Chooses the tray that will be used for Copy mode Chooses the tray that will be used for Print mode Adjusts the contrast of the LCD Menu and features 7 Doc
37. User s Guide Programming your machine aanaanann 109 Q Quality DNNUNG ME 99 101 R Replacing el I ln EE 48 drum unt oo eee ceeeeceee ee eeeseeeceseeeeeeaeneeees 41 toner cartridge ccccceecceseceeeceeeeeeees 35 waste toner DOX ssssesssssesssssrrrrrerrnn 53 Resolution CODY EE 127 DNT ee 129 SCA eier 128 136 S Scanner glass USIO WE 26 Scanning See Software User s Guide SECU EE 7 Serial number how to find See inside front cover Status LED scadvatnedsnaasaiecanciesceangiancgavsnen cranes 8 T Text entering 20 ccc ec cece eee eeec eee eeeeeeeeees 120 Toner cartridge replacing ecceccceeceeeceecceseceeeaseceeesaeees 35 Troubleshooting cccceeceeceeeeeeeaeeeeeeees 97 document JAM eee ceeceeeee cena eens 86 87 error messages on LCD 80 if you are having difficulty COPY quality eee eeeeeeeeeee eee 97 NE WOTFK 100 paper handling cccceceeeeeee seen eens 99 print Quality 99 101 dall apssceexowuccasteiesesondewnesecedaeeaseiaseue 97 SCANNING cccencxcecsemacnshascadestactdlgnderencesom 98 software cos cicsannsvnsvansrnssresiivesintentidatuvssavs 98 maintenance messages on LCD 80 paper jam c cece 88 89 90 92 96 V Volume setting DECC eut teg Seegen 9 W Waste toner box FE DIACING BEE 53 Windows See Software User s Guide For Australia Only Warranty amp Repair For details about warran
38. a paper size which is supported by the automatic duplex printing duplex tray See Type and size of paper on page 20 Troubleshooting wem Small paper Toner Error Toner Low The paper in the tray is not the correct size The paper size specified in the printer driver is too small for the machine to deliver it to the Face down output tray One or more toner cartridges are not installed correctly The toner cartridge is near the end of its life Load the correct size of paper in the tray and set the Paper Size Menu 1 1 2 See Paper Size on page 18 Open the back cover to let the printed paper out on the back output tray and then press Mono Start or Colour Start Pull out the drum unit Take out all the toner cartridges and then put them back into the drum unit Buy a new toner cartridge for the colour that is indicated on the LCD before you get a Replace Toner message WT Box End Soon The waste toner box is near the Buy anew waste toner box before you get a end of its life Replace WT Box message 85 Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jammed E Open the ADF cover GH Pull the jammed document out to the left B Close the ADF cover 5 Press Stop Exit 86 Document is jammed under the document cover D Take out any paper from the ADF that is not jammed 2 Lift the document cover Pull the jammed
39. age 134 and the Network User s Guide for detailed network specifications 130 Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform amp Processor SH Hard Disk ital Supported Supported Operating System Minimum Speed to ital PC PC Version F or Software Interface 3 Drivers S Functions Windows Windows Intel Pentium I 64 MB 256 MB 150 MB 500 MB Printing USB Operating 2000 or equivalent Scanning 10 100 1 Professional 4 ww Base Ix Ethernet Windows 128 MB XP Home 2 Windows XP Professional Windows 64 bit Intel 64 or 296 MB 512 MB XP AMD64 Professional Supported CPU x64 Edition 2 Windows Intel Pentium 4 512 MB 500 MB 1 2 GB Vista 5 or equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Intel Pentium 4 1 GB 1 GB 650 MB 75 or equivalent 32 bit 32 bit 64 bit Intel 64 or 1 ZER 2 GB AMD64 64 bit 64 bit supported CPU 131 Minimum System Requirements and Supported PC Software Functions Computer Platform amp Operating System Version Windows Windows Operating Server 2003 print only via network Windows Server 2003 x64 Edition print only via network Windows Server 2008 print only via network Windows Server 2008 R2 print only via network Macintosh Operating System Mac OS X 10
40. ance Please visit www brother co nz under Online Help for Frequently Asked Questions Driver downloads Warranty information and Service Centres Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help The machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries
41. aper Tray A4 Letter Legal 1 B5 Plain paper Thin paper up to 250 80 gsm Tray 1 Executive A5 and Recycled paper A5 Long Edge A6 B6 Folio 7 Multi purpose Tray Width 69 8 to 216 mm Plain paper Thin paper 50 sheets 80 gsm MP Tray Thick paper Thicker paper Bond paper 1 Glossy paper Recycled paper Envelopes Labels and Glossy paper Length 116 to 406 4 mm 3 Envelopes Optional lower Tray A4 Letter Legal B5 Plain paper Thin paper up to 500 80 gsm Tray 2 Executive A5 B6 and Recycled paper Folio 2 f Legal or Folio size paper are not available in some regions 2 Folio size is 215 9 mm x 330 2 mm Recommended paper specifications The following paper specifications are suitable for this machine Basis weight 75 90 gsm Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Volume resistivity 10e9 10e11 ohm Surface resistivity Ash content E Use paper made for plain paper copying m Use paper that is 75 to 90 gsm E Use long grain paper with a neutral Ph value and a moisture content of approx 5 E This machine can use recycled paper that meets DIN 19309 specifications 21 Chapter 2 Handling and using special Types of paper to avoid aper paper IMPORTANT The machine is designed to work well with Some types of paper may not perform well most types of xerographic and bond paper or may cause damage to your machine However some paper
42. at surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration EY Se ee ee eege 0 71 o Ai d E e IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit 72 Routine maintenance Ga Turn the drum unit over by holding the On the problem colour drum use the green handles Make sure that the drum numbered markers next to the drum unit gears 1 are on the left hand side roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the 2 region Note the following information from the drum dot check sheet E Dot colour For example a mark on the cyan drum would produce a cyan dot on the check sheet E Dot location Note which of the printed columns the dot appears in 73 Turn the drum unit gear toward you by hand while looking at the surface of the suspected area When you have found the mark on the drum that matches the drum dot check sheet wipe the surface of the drum gently with a cotton swab until the dust or paper powder on the surface comes off IMPORTANT DO NOT clean th
43. ck into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges C Cyan M Magenta Y Yellow K Black Routine maintenance Push the drum unit in until it stops Close the front cover of the machine 69 Cleaning the drum unit lf your printout has coloured dots at 94 mm intervals the drum may have something stuck to the drum surface such as glue from a label Follow the steps below to solve the problem amp Make sure that the machine is in the Ready mode Press Menu 5 6 then press Mono Start or Colour Start to print the drum dot check sheet Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket 70 Press the front cover release button and then open the front cover Routine maintenance Turn the green lock lever 1 at the left of ge Hold the green handle of the drum unit the machine anticlockwise to the Pull the drum unit out until it stops release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 71 Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it Then pull e We recommend that you place the drum it out of the drum unit Repeat this for all unit and or the toner cartridge on a clean the toner cartridges fl
44. document out to the right Close the document cover Press Stop Exit Removing small documents jammed in the ADF D Lift the document cover Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through amp Close the document cover CG Press Stop Exit Troubleshooting Document is jammed at the output tray D Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Press Stop Exit 87 Paper is jammed in the MP when loading paper in the MP tray make sure that the paper stays under the maximum paper height guides 1 on both sides of the tray tray If the LCD shows Jam MP Tray follow these steps D Remove the paper from the MP tray B Remove any jammed paper from in and around the MP tray Press Mono Start or Colour Start to resume printing Fan the paper stack and then put it back in the MP tray 88 Troubleshooting Tray 1 or Tray 2 REESEN DO NOT touch the shaded parts shown in If the LCD shows Jam Tray lor the illustration These rollers may be Jam Tray 2 follow these steps rotating at high speed Pull the paper tray completely out of the machine For Jam Tray 1 89 2 Use both hands to slowly pull out the jammed paper IMPORTANT If the paper cannot easily be removed in this direction stop and follow the instructions for
45. e You can change the default tray the machine will use for printing from your computer D Press Menu 1 4 2 B Press A or to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 1 or T1 gt T2 1 gt MP Press OK d Tray 2 Only or T2 appears only if the optional tray is installed Press Stop Exit 19 Chapter 2 Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper glossy paper labels or envelopes For best results follow the instructions below E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For correct printing you must choose the same paper size from your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E Before you buy a lot of paper test a small quantity to make sure the paper is suitable 20 Type and size of paper The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The name for the paper trays in the printer driver and this Guide are as follows Tray and optional unit Standard paper tray Multi purpose tray MP Tray Optional lower tray Loading paper Paper capacity of the paper trays P
46. e The most common error and maintenance messages are shown below You can clear most errors and perform routine maintenance messages by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Access Denied Calibrate Cartridge Error Put the Black K Toner Cartridge back in 1 The toner cartridge colour with the problem is shown in the message Condensation 80 The function you want to use is restricted by Secure Function Lock Calibration failed The toner cartridge is not installed correctly One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change Contact your administrator to check your Secure Function Lock Settings Press Mono Start or Colour Start and try it again E Turn off the machine Wait a few seconds then turn it on again Put in a new drum unit See Replacing the drum unit on page 42 Put in a new belt unit See Replacing the belt unit on page 48 Put in a new waste toner box See Replacing the waste toner box on page 53 If the problem continues call your Brother dealer Pull out the drum unit and remove the toner cartridge for the colour that is indicated on the LCD then re install toner cartridge in the drum unit Put the drum unit back into the machine again Leave switched ON Fully open
47. e The Any option appears only when you choose the MP tray e If you choose Any for the MP Tray Paper Size You must choose MP Only for the Tray Use setting You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies You must choose one of the other available Paper Size selections for the MP tray e A5 Land a6 size are not available for the Tray 2 Tray Use in copy mode You can change the priority tray that the machine will use for printing copies When you choose Tray 1 Only MP Only or Tray 2 Only 1 the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray To change the tray setting follow the instructions below D Press Menu 1 4 1 Press A or Y to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 1 or T1 gt T2 1 gt MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed Press Stop Exit KA Note e When loading the documents in the ADF and MP gt T1 gt T2 or T1 gt T2 gt MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray e When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray Loading paper Tray Use in print mod
48. e paper tray back in the machine Plug the machine s power cord back into the electrical socket Turn on the machine Routine maintenance Calibration The output density for each colour may vary depending on the environment the machine is in such as temperature and humidity Calibration helps you to improve the colour density GN Press Menu 3 6 2 Press A or Y to select Calibrate Press OK D Press 1 to select Yes Press Stop Exit You can reset the calibration parameters back to those set at the factory Press Menu 3 6 Press Aor Y to Reset Press OK Press 1 to select Yes Press Stop Exit 7 KA Note 78 If an error message is displayed press Stop Exit and try again For more information see Error and maintenance messages on page 80 If you print using the Windows printer driver the driver will get the calibration data automatically if both Use Calibration Data and Get device data automatically are on The default settings are on See Advanced tab in the Software User s Guide If you print using the Macintosh printer driver you need to perform the calibration using the Status Monitor After turning the Status Monitor on choose Color Calibration from the Control menu See Status Monitor in the Software User s Guide When the StatusMonitor is open choose Control Color Calibration from the menu bar Auto Registration Registration If solid areas of colour or imag
49. e surface of the photosensitive drum with a sharp object 74 dd Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges C Cyan M Magenta Y Yellow K Black Routine maintenance 13 Make sure the green lock lever 1 is in da Turn the green lock lever 1 clockwise the release position as shown in the to the lock position illustration 14 Match the guide ends 2 of the drum unit to the gt marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever WE Close the front cover of the machine 75 18 Plug the machine s power cord back into 76 the electrical socket first and connect all cables Turn on the machine Cleaning the paper pick up rollers If you have paper feed problems clean the pick up rollers as follows D Turn off the machine Unplug the power cord from the electrical socket Pull the paper tray completely out of the machine Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust 4 Wipe the two pick up rollers 1 inside the machine to remove dust Put th
50. ent face up top edge first in the ADF until the LCD display message changes and you feel it touch the feed rollers 4 Adjust the paper guides 1 to fit the width of your document 25 Chapter 3 Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time Document Sizes Supported Up to 297 0 mm Up to 215 9 mm Up to 2 0 kg How to load documents KA Note To use the scanner glass the ADF must be empty amp D Lift the document cover 26 Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass Close the document cover IMPORTANT If the document is a book or is thick do not Slam the cover or press on it How to copy The following steps show the basic copy operation For details about each option see the Advanced User s Guide 1 No of Copies You can enter the number of copies you want by using the numeric keys SE Do one of the following to load your document m Place the document face up in the ADF See Using the automatic document feeder ADF on page 25 E Load your document face down on the scanner glass See Using the scanner glass on page 26 2 Press Mono Start or Colour Start KA Note If the LCD shows Please Wait and the machine stops copying while you are making multiple copies please wait for 30 to 40 seconds until the mach
51. equency Normal Sets the interval time Seen you want to carry out the auto registration Off and the calibration 1 See Software User s Guide GY The factory settings are shown in Bold with an asterisk 116 Menu and features Leg re renz bevel Options Descriptions 4 Network 1 TCP IP 1 Boot Method Auto Chooses the BOOT l method that best suits Static your needs RARP BOOTP DHCP 2 IP Address 000 255 000 255 Enter the IP address 000 255 000 255 3 Subnet Mask 000 255 000 255 Enter the Subnet 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway ae 255 000 255 address 5 5 Mode Name Name ETH BRNXXXXXXXXXXXX Enter the Node name Node Enter the Node name 6 WINS Config Auto Chooses the WINS configuration mode Static 7 WINS Server Primary Specifies the IP ee SC Ge 000 255 000 255 WINS server Secondary 000 255 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP E Ge RE 000 255 000 255 DNS server Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically allocates the IP Off l address from the link local address range 0 IPv6 On Enable or Disable the oe IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information See Network User s Guide OG The factory settings are shown in Bold with an asterisk 117 Log reg Levels a
52. er SetUngS EE 18 PADET TYDE ses R R E 18 Riet 18 Tray USE in COPY mode eee ceceeeeceeeceeeeeeeeeeeeeeseeeeeeeeeeeesseeseeeseeseeeeaees 19 Tray Use in print mode EE 19 Acceptable paper and other print media 20 Type and size Of paper cece cece sec ecee cece eeceeceeeceseeeeeseeeseeceeeceeeeeeseeeneeeenenaees 20 Handling and using special paper 22 3 Loading documents 25 HOw t el documente sosssiiisosnaoa esineen est aeni ranpa a a aa 25 Using the automatic document feeder ADF ccccecceeecceeeeeeeseeeeeneeaees 25 Using the scanner glass EE 26 4 Making copies 27 FOW NO COD EE 27 SOP COPYN aa E E A E EEE 27 CODY d S EE 27 5 How to print from a computer 28 Klee OCU E 28 6 A B C How to scan to a computer 29 SCANNING A document 29 Scanning USING the SCAN key 29 SCANNING USING A scanner driver cece cece eeccceeceeeeceeeaeeeceseeseeeseeeeaeeeseeeseeeeaeeeaas 30 Routine maintenance 31 Replacing the consumable ems eee eeseeeseeeeeeeaeeeeeaaees 31 Replacing a Toner cartridge cccccccccccseeceeceeccesecaeecueeceeceeeseesseessneseneaees 35 Replacing TNS drum UNM EE 41 Replacing the belt unt 48 Replacing the waste toner DOX cccccccecc cece eee eeece cess ese essa eeseeeeeeeeeeaeeaaeeneeses 53 Cleaning and Checking the mache 60 Cleaning the outside of the mache 60 Cleaning the scanner glass 61 Cleaning the laser scanner windows 62 Cleaning the corona wies 66 CIE ANING the d
53. es have cyan magenta or yellow fringes you can use the auto registration feature to correct the problem D Press Menu 3 7 2 To start press 1 To exit press 2 Press Stop Exit Manual Registration If colour still appears incorrectly after auto registration you will need to perform manual registration D Press Menu 3 8 1 2 Press Mono Start or Colour Start to start printing the colour registration chart When the machine has finished printing the registration chart press 2 Set Regist to correct the colour manually 4 Starting at1 1 Magenta Left onthe chart check which coloured bar has the most uniform print density and enter its number into the machine using the A and Y keys Press OK Repeat for2 2 Cyan Left 3 3 Yellow Left 4 5 6 to 9 Press Stop Exit Frequency Colour Correction You can set how often the colour correction Colour Calibration and Auto Registration occurs The default setting is Normal The colour correction process consumes some amount of the toner SI Press Menu 3 9 2 Press A or to choose Normal Low or OTCE Press OK SS Press Stop Exit Routine maintenance 79 Troubleshooting Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error or required routine maintenance and shows the appropriate messag
54. g Options peseriptions A Network 2 Ethernet Auto Chooses the Ethernet Continued 100B FD rees 100B HD 10B FD 10B HD 3 Status Active 100B FD Shows the Ethernet Active 100B HD ere Active 10B FD Active 10B HD Inactive 4 MAC Address Shows the MAC address of the machine 5 Scan To FTP Color 100 dpi Chooses the file format t nd th Color 200 dpi Bee Gi S scanned data via Color 300 dpi FTP Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi 6 ScanTo Network Color 100 dpi You can scan a black l and white or colour Color 200 dpi document directly to a Color 300 dpi CIFS server on your D EE E local network or on H the internet Gray 100 dpi Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi 0 Network Reset 1 Reset 1 Yes Restore all network settings to factory default a See Network User s Guide GY The factory settings are shown in Bold with an asterisk Menu and features 5 Network Config Lists your Network settings 6 Drum Dot Print Prints the drum dot 70 check sheet ee 7 Parts Life 1 Drum You can check the S percentage of a machine part s life 3 Fuser that remains 4 Laser available 2 Belt Unit 5 PF Kit MP PF Kit 2 appears only if you installed the 6 PF Kit 1 optional paper tray 7 PF Kit 2 5 Machine Info 1 Date amp Time Puts the date and See 2 time on the LCD 2 Daylight Save On Changes for Daylight 1 o
55. geManager installer Access to the internet is required I On Line Registration Brother offers easy on line registration To register just click the button and you will be linked to the Brother Product Registration Web Page Eose E To download and install Presto PageManager click Presto PageManager E To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration E For the latest news and product support information http solutions brother com click BrotherSolutions Center E To visit our website for original Brother Supplies http Awww brother com original click Supplies Information General information Chapter 1 Control panel overview Options Reduce Secure 11 Copy keys Options You can quickly and easily choose temporary settings for copying Enlarge Reduce Reduces or enlarges copies Error LED Blinks in orange when the LCD displays an error or an important status message Duplex You can choose Duplex to copy on both sides of the paper LCD Displays messages to help you set up and use your machine Clear Deletes entered data or lets you cancel the current setting ontras ti Buality Enlaq Red 10 9 Menu Lets you access the Menu to program your settings in this machine OK Lets you store your settings in the machine Selection keys lt qor gt
56. he paper size you are loading in the tray Make sure that the guides are firmly in the slots Fan the stack of paper well to avoid paper jams and misfeeds fe Q Chapter 2 D Put paper in the tray and make sure m The paper is below the maximum paper mark Y Y Y 1 Over filling the paper tray will cause paper jams m The side to be printed on must be face down E The paper guides touch the sides of the paper so it will feed properly Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine RES Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 12 Loading paper in the multi purpose tray MP tray You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper labels or envelopes For recommended paper to use see Paper capacity of the paper trays on page 21 Printing on plain paper bond paper labels or glossy paper from the MP tray GI Open the MP tray and lower it gently Pull out the MP tray support and unfold the flap 1 Loading paper Sr Put paper in the MP tray and make sure m The paper stays under the maximum paper mark 1 m The paper edge is positioned between the arrows 2 E The side to be printed on must be
57. in the Safety and Legal Booklet for how to clean the machine Be careful not to inhale toner e We recommend that you place the drum unit and or the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once e To avoid print quality problems DO NOT touch the shaded parts shown in the illustration KA Note e Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge e If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 504179 in the Safety and Legal Booklet 37 Push to release the latches of the CS Clean the corona wire inside the drum corona wire cover 1 and then open the unit by gently sliding the green tab from cover left to right and right to left several times m Wa ko f BN Am ive VAR En WW JC Sq AT N Deea EE H J A LM Z A O wa OO Ge KA Note Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe 38
58. ine finishes the colour registration and cleaning process of the belt unit Stop copying To stop copying press Stop Exit Making copies Copy settings You can change the following copy settings Press A or Y to scroll through the copy settings When the setting you want is highlighted press OK For details about changing the following copy settings see Copy settings in Chapter 3 of the Advanced User s Guide E Enlg Red Enlarge Reduce Stack Sort Quality Contrast Brightness Color Adjust Page Layout Tray Select Duplex 27 How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer install the printer driver See Printing for Windows or Printing and Faxing for Macintosh in Software User s Guide for the details about the print settings Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide eS From your application choose the Print command Choose the name of your machine in the Print dialog box and click Properties D Choose the settings you want in the Properties dialog box E Paper Size E Orientation E Copies E Media Type E Print Quality E Colour Mono E Multiple Page E Duplex Booklet E Paper Source Click OK to begin printing 28 Scanning a document There are several ways to scan documents You can use the Scan key on the machine
59. ing in Print data remains in the machine memory Memory General information Volume settings Beeper volume When the beeper is on the machine will beep when you press a key or make a mistake You can choose a range of volume levels from High to Off WE Press Menu 1 2 Ge Press Aor Y to choose Off Low Med or High Press OK Press Stop Exit Loading paper and print media The machine can feed paper from the standard paper tray optional lower tray or multi purpose tray When you put paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray You can load up to 250 sheets for Tray 1 and 500 sheets for Tray 2 Paper can be loaded up to the maximum paper mark Y Y Y on the sliding paper with guide For recommended paper to use see Paper capacity of the paper trays on page 21 10 Loading paper Printing on plain paper thin paper or recycled paper from the standard paper tray aD Pull the paper tray completely out of the machine Loading paper 27 While pressing the green paper guide DO NOT touch the shaded parts shown in the illustration These rollers may be rotating at high speed to fit t
60. into the machine until it stops at the green lock lever Turn the green lock lever 1 clockwise to the lock position Close the front cover of the machine Plug the machine s power cord back into the electrical socket first and connect all cables Turn on the machine 65 Cleaning the corona wires Hold the green handle of the drum unit gd Pull the drum unit out until it stops If you have print quality problems clean the four corona wires as follows D Press the front cover release button and then open the front cover 66 GN Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges Routine maintenance 4 Push to release the latches of the corona wire cover 1 and then open the cover f amia E Ti a qu TT oe L ue i WA 67 Clean the corona wire inside the drum Close the corona wire cover unit by gently sliding the green tab from left to right and right to left several times D Repeat steps to to clean each of three remaining corona wires KA Note Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe 68 3 Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then slightly pull it toward you until you hear it cli
61. ip Savings Time manually 3 Time Zone UTCXXX XX Sets the time zone for i your country 2 Serial No You can check the serial number of your machine 3 Page Counter You can check the number of total pages the machine has printed during its life Lists your settings 1 See Advanced User s Guide Z See Quick Setup Guide 3 See Network User s Guide GH The factory settings are shown in Bold with an asterisk 119 Entering text When setting certain menu selections you will need to type text characters The numeric keys have letters printed on them The keys 0 and do not have printed letters because they are used for special characters Press the appropriate numeric key the number of times shown in this reference table to access the character you want Press one two three four five Six seven eight nine Key time times times times times times times times times zech GO OO zl OO P ON H 4 DD Z CG Di VU gt For menu selections that do not allow lower case character selection please use this reference table Press Key one time two times three times four times five times Inserting spaces To enter a space in a number press gt once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt 4 or gt to move the cursor to the incorrect character and then press Clear Repeating let
62. is User s Guide Labels exceeding this specification may not feed or print correctly and may cause damage to your machine DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet 24 How to load documents You can make copies and scan from the ADF Automatic Document Feeder and the scanner glass Using the automatic document feeder ADF The ADF can hold up to 35 pages and feeds each sheet individually Use standard 80 gsm paper and always fan the pages before putting them in the ADF Document Sizes Supported 147 3 to 356 0 mm 147 3 to 215 9 mm 64 to 90 gsm How to load documents IMPORTANT e DO NOT leave thick documents on the scanner glass If you do this the ADF may jam e DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped e DO NOT use cardboard newspaper or fabric e To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Loading documents KA Note e To scan documents that are not suitable for the ADF see Using the scanner glass on page 26 e It is easier to use the ADF if you are loading a multiple page document e Make sure documents with correction fluid or written with ink are completely dry S Unfold the ADF document support 1 and the ADF document output support flap 2 Fan the pages well Place your docum
63. is eas esses seas E E ASE 125 GOY eege 127 MUM EE 128 PIO oiete a ecpest A oaseut oak E O E E 129 J Cel g te 6 e AE E AEE EE A E ee ee ee eee ee 130 Computer requirements cccccceccceecc eee eeeae cece eceeeceeceeeeeseesaeceeeseecseesseeseeeeetaes 131 COM SUGGS E 133 Network LAN EE 134 E Index 135 Table of Contents ADVANCED USER S GUIDE The Advanced User s Guide explains the following features and operations You can view the Advanced User s Guide on the Documentation CD ROM 1 General Setup Memory storage Automatic daylight savings time Ecology features LCD Contrast User Settings List Network Configuration List 2 Security features Secure Function Lock 2 0 3 Making copies Copy settings Duplex 2 sided copying A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Optional paper tray LT 300CL Memory board C Glossary D Index Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies
64. is not installed E Turn off the machine and remove the correctly DIMM E The DIMM is broken E Confirm the DIMM meets the required E The DIMM does not meet the specifications See Memory board in required specifications Appendix B of the Advanced User s l Guide E Re install the DIMM correctly Wait a few seconds and then turn it on again DIMM Error E f this error message appears again replace the DIMM with a new one See Installing extra memory in Appendix B of the Advanced User s Guide The document was not inserted See Document is jammed in the top of the or fed correctly or the document ADF unit on page 86 or Using the automatic scanned from the ADF was too document feeder ADF on page 25 long Drum Error The corona wire on the drum unit Clean the corona wire on the drum unit See needs to be cleaned Cleaning the corona wires on page 66 Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 42 Document Jam Duplex Disabled The back of the machine is not Close the back cover of the machine closed completely Close the Back Cover of the machine Duplex Disabled Although the size of paper in the Make sure the paper tray contains only the paper tray matches the paper size of paper you select in either the control size that was selected from the panel or printer driver then press control panel or printer driver the Mono Start or Colour
65. it Exceeded The printing limit set by Secure Contact your administrator to check your Function Lock 2 0 was reached Secure Function Lock Settings Low Temperature The room temperature is too low Increase the room temperature to allow the for the machine to operate machine to operate No Belt Unit The belt unit is not installed Re install the belt unit See Replacing the correctly belt unit on page 48 82 Troubleshooting No Paper The machine is out of paper or Do one of the following a SES E Refill the paper in the paper tray E Remove the paper and load it again E If the problem is not resolved the paper pick up roller may need to be cleaned Clean the paper pick up roller See Cleaning the paper pick up rollers on page 76 No Permission You have attempted to print in Contact your administrator to check your colour using a Secure Function Secure Function Lock Settings Lock ID that is restricted to mono printing only The print job will be cancelled No Toner The toner cartridge for the colour Pull out the drum unit Take out the toner indicated on the LCD is not cartridge for the colour indicated on the LCD installed correctly and then put it back into the drum unit No Tray The paper tray indicated on the Re install the paper tray that is indicated on LCD is not installed properly the LCD No Waste Toner The waste toner box is not Re install the waste toner box See installed properly Replacing the waste toner box
66. le area shown above is for A4 size paper 17 Chapter 2 Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality ED Do one of the following E To set the paper type for the MP Tray press Menu 1 1 1 1 E To set the paper type for Tray 1 press Menu 1 1 1 2 E To set the paper type for Tray 2 1 press Menu 1 1 1 3 if you installed the optional tray Tray 2 appears only if the optional tray is installed E Press A or Y to choose Thin Plain Thick Thicker Recycled Paper or Glossy Paper Press OK Press Stop Exit KA Note You can choose Glossy Paper for MP Tray 18 Paper Size You can use ten sizes of paper for printing copies A4 Letter Legal Executive A5 A5 L A6 B5 B6 and Folio 8 5 in x 13 in When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document D Do one of the following m To set the paper size for the MP Tray press Menu 1 1 2 1 m To set the paper size for Tray 1 press Menu 1 1 2 2 m To set the paper size for Tray 2 1 press Menu 1 1 2 3 if you installed the optional tray Tray 2 appears only if the optional tray is installed Press A or Y to choose A4 Letter Legal Executive A5 A5 L A B5 B6 Folio Or Any Press OK Press Stop Exit KA Note
67. ll not turn on Adverse conditions on the power connection such as lightning or a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved turn off the machine Plug the power cord into a different known working outlet and turn on the machine 100 Troubleshooting Improving the print quality If you have a print quality problem print a test page first Menu 3 2 3 If the printout looks good the problem is probably not the machine Check the interface cable connections or try printing a different document If the printout or test page printed from the machine has a quality problem check the following steps first And then if you still have a print quality problem check the chart below and follow the recommendations KA Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources D To get the best print quality we suggest using the recommended paper Check that you use paper that meets our specifications See Acceptable paper and other print media on page 20 Check that the drum unit and toner cartridges are installed properly Examples of poor print Recommendation quality White lines bands or ribbing E Put in a new drum unit See Replacing the d
68. llow the troubleshooting tips Copy difficulties Suggestions Can not make a copy Contact your administrator to check your Secure Function Lock settings Vertical black line appears in Black vertical lines on copies are typically caused by dirt or correction fluid on the copies glass strip or one or more corona wires are dirty See Cleaning the scanner glass on page 61 and Cleaning the corona wires on page 66 Copies are blank Make sure you are loading the document properly See Using the automatic document feeder ADF on page 25 or Using the scanner glass on page 26 Printing difficulties No printout E Check that the machine is plugged in and the power switch is turned on E Check that the toner cartridge and drum unit are installed correctly See Replacing the drum unit on page 42 E Check the interface cable connection on both the machine and your computer See the Quick Setup Guide E Check that the correct printer driver has been installed and chosen E Check to see if the LCD is showing an error message See Error and maintenance messages on page 80 E Check the machine is online Windows 7 and Windows Server 2008 R2 Click the Start button and Devices and Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that U
69. move it from the machine 43 Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it Then pull e We recommend that you place the drum it out of the drum unit Repeat this for all unit and or the toner cartridge on a clean the toner cartridges flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal Booklet for how to clean the machine e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit Be careful not to inhale toner 44 Routine maintenance el Unpack the new drum unit and remove IMPORTANT the protective cover Ce e Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath i
70. n unplug the power cord from the electrical socket 2 Pull the paper tray completely out of the machine Wipe the outside of the machine with a dry lint free soft cloth to remove dust D Remove any paper that is in the paper tray Routine maintenance Wipe the inside and the outside of the Cleaning the scanner glass paper tray with a dry lint free soft cloth eg to remove dust D Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket 2 Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water Re load the paper and putthe paper tray firmly back in the machine G Plug the machine s power cord back into the electrical socket first and connect all cables Turn on the machine 61 In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water KA Note D Plug the machine s power cord back into 62 In addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning
71. nd Drum Error was not cleared then the drum unit is at the end of its life Replace the drum unit with a new one Replace Drum The drum unit has exceeded its rated life Please replace the drum unit with a new one We recommend a Brother Original drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit 41 Drum Stop We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a Brother Original drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit 42 Replacing the drum unit IMPORTANT e While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once Every time you replace the drum unit clean the inside of the machine See Cleaning and Checking the machine on page 60 Make sure that the machine is turned on 2 Press the front cover release button and then open the front cover Routine maintenance 4 Turn the green lock lever 1 at the left of GN Hold the green handle of the drum unit the machine anticlockwise to the Pull the drum unit out until it stops release position Holding the green handles of the drum unit lift the front of the drum unit and re
72. ne from static electricity DO NOT touch the electrodes shown in the illustration e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit 55 e To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Hold the green handle of the belt unit with both hands and lift the belt unit up then pull it out Se RE T Jang 56 IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustration Routine maintenance Remove two pieces of orange packing D Hold the green handle of the waste toner material and discard them box and remove the waste toner box from the machine A CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once Note Discard the used waste toner box Z according to local regulations keeping it Note separate from domestic waste If you have This step is only necessary when you are questions call your local waste disposal replacing the waste toner box for the first office time and are not required for the replacement waste toner box The orange packing pieces are installed at the factory to protect your machine during shipment 57 58 Unpack the new waste toner box and Put the belt unit back i
73. ner glass on page 61 Replace the toner cartridge that matches the colour of the streak or band See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips Put in a new drum unit See Replacing the drum unit on page 42 Coloured lines across the page If coloured lines appear at 30 mm intervals replace the toner cartridge that matches the colour of the line See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips If coloured lines appear at 94 mm intervals put in a new drum unit See Replacing the drum unit on page 42 Make sure that the media type settings in the printer driver and in the machine s Paper Type menu matches the type of paper you are using See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Check the machine s environment Conditions such as high humidity can cause white spots or hollow print See To use the product safety in the Safety and Legal Booklet 102 Troubleshooting Examples of poor print Recommendation quality Completely blank or some E Put in a new toner cartridge See Replacing a Toner cartridge colours are missing on page 35 To identify the colour of the toner cartridge visit us at http solutions
74. ng difficulties The machine does not feed paper If there is no paper load a new stack of paper into the paper tray The LCD shows No Paperora If there is paper in the paper tray make sure it is straight If the paper is curled Paper Jam message you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray SR Reduce the amount of paper in the paper tray and then try again Make sure that manual feed mode is not chosen in the printer driver Clean the paper pick up roller See Cleaning the paper pick up rollers on page 76 If the LCD shows the Paper Jam message and you still have a problem see Error and maintenance messages on page 80 The machine does not feed paper E Make sure that MP tray is chosen in the printer driver BEE wey E Fan the paper well and put it back in the tray firmly How do print on envelopes You can load envelopes in the MP tray Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information What paper can use You can use thin paper plain paper thick paper bond paper recycled paper glossy paper envelopes and labels that are made for laser machines For details see Acceptable paper and other print media on page 20 There is a paper jam Clear the jammed paper See Error and maintenance
75. nit 100 000 pages 1 Call your Brother dealer for a Laser Unit replacement laser unit Replace Parts Paper feeding kit 1 100 000 pages 1 Call your Brother dealer for a PF Kit 1 replacement paper feeding kit 1 Replace Parts Paper feeding kit 2 100 000 pages 1 Call your Brother dealer for a PF Kit 2 replacement paper feeding kit 2 Replace Parts Paper feeding kit 50 000 pages Call your Brother dealer for a PF Kit MP MP replacement paper feeding kit MP 1 A4 or Letter size single sided pages Approx cartridge yield is declared in accordance with ISO IEC 19798 1 page per job Drum life is approximate and may vary by type of use Standard toner cartridge High capacity toner cartridge Super High capacity toner cartridge 33 KA Note 34 If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal Booklet We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridges is based on ISO IEC 19798 Frequency of replacement will vary depending on the complexi
76. nto the machine put the new waste toner box in the Make sure the belt unit is level and fits machine using the green handle Make firmly into place sure the waste toner box is level and fits firmly into place Routine maintenance Make sure the green lock lever 1 is in Turn the green lock lever 1 clockwise the release position as shown in the to the lock position illustration ml Match the guide ends 2 of the drum unit to the gt marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever 14 Close the front cover of the machine 59 Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine CG 60 Cleaning the outside of the machine D Turn off the machine Disconnect all cables and the
77. or the scanner drivers on your computer D To use the machine as a scanner install a scanner driver If the machine is on a Network configure it with a TCP IP address E Install the scanner drivers on the Installation CD ROM See the Quick Setup Guide and Scanning in the Software User s Guide E Configure the machine with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide 2 Load your document See How to load documents on page 25 E Use the ADF to scan multiple pages of documents It feeds each sheet automatically m Use the scanner glass to scan a page of a book or one sheet ata time KS Do one of the following E Toscan using the Scan key go to Scanning using the scan key on page 29 m To scan using a scanner driver at your computer go to Scanning using a scanner driver on page 30 How to scan to a computer Scanning using the scan key For more information see Using the Scan key in the Software User s Guide ED Press the Scan key Choose the scan mode you want Scan to E File E mail OCR 1 Image FTP Network Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 4 for further instructions 3 For network users Choose the computer you want to send the data to D Press Mono Start or Colour Start to begin scanning 29
78. ordance with ISO 9296 Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document Up to 35 pages Staggered 80 gsm feeder 123 Document Size Document Size ADF Width Single sided ADF Length Scanner Glass Width Scanner Glass Length 124 147 3 to 215 9 mm 147 3 to 356 0 mm Max 215 9 mm Max 297 mm Print media Paper Input Paper Tray E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Multi purpose tray MP tray E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Paper Tray 2 option E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Paper Output Face Down Output Tray Face Up Output Tray Specifications Plain paper Thin paper or Recycled paper Letter A4 B5 ISO JIS A5 A5 Long Edge B6 ISO A6 Executive Legal and Folio 60 to 105 gsm Up to 250 sheets of 80 gsm Plain paper Envelope Env Thin Env Thick Labels d Glossy paper Thin paper Thick paper Thicker paper Recycled paper Bond paper or Plain paper Width 69 8 to 216 mm Length 116 to 406 4 mm 60 to 163 gsm Up to 50 sheets of 80 gsm Plain paper Plain paper Thin paper or Recycled paper Letter A4 B5 ISO JIS A5 B6 ISO Executive Legal and Folio 60 to 105 gsm Up to 500 sheets of 80
79. ormation of wired network settings and security settings using Brother machine You can also find supported protocol information for your machine and the detailed troubleshooting tips Printed In the box Printed In the box PDF file Documentation CD ROM In the box PDF file Documentation CD ROM In the box PDF file Documentation CD ROM In the box PDF file Documentation CD ROM In the box Table of Contents BASIC USER S GUIDE 1 General information 1 Using the documentation c ccc ccscccscceeece cece eceeeceeccueecueecueceeeseesseeseeeseesueeseneaees 1 Symbols and conventions used in the documentation ccecceeeeeeee scene 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Gude 2 VIEWING Documentation 2 Accessing Brother Support Windows EE 4 Accessing Brother Support Macintosh cccceccceceeeeeceeeeeeeeeeeeeaeeseeeeaeeseeees 4 Control panel OVEFVIEW ccccceecceeeseecececeeceeeeeeceeeecseeseeeeeeeueeseeeneeeseeeseeseeeseeaeeees 6 Data L D indications E 8 ellen e EE 9 Beeper volume ccccccecc secs ces eeceeeeeeeeceeeceeceeceeeseeseeceeeeesaeeseeseesaeegesaaeaeeeeesaeees 9 2 Loading paper 10 Loading paper and print media 10 Loading paper in the standard paper ra 10 Loading paper in the multi purpose tray MP ra 12 Scannable area ME 17 Unprintable area when printing from a Computer 17 Pap
80. paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration EY Se ee ee eege Q ER e Hold the green handles of the drum unit when you carry it DO NOT hold the side of the drum unit 50 e To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Hold the green handle of the belt unit with both hands and lift the belt unit up then pull it out Routine maintenance D Put the new belt unit back in the IMPORTANT machine Make sure the belt unit is level To avoid print quality problems DO NOT and fits firmly into place touch the shaded parts shown in the illustration Unpack the new belt unit 51 8 Make sure the green lock lever 1 is in Turn the green lock lever 1 clockwise the release position as shown in the to the lock position illustration Match the guide ends 2 of the drum unit to the gt marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever 12 Close the front cover of the machine 52 Resetting the belt unit counter When you replace a belt unit with a new one you need to reset the belt unit counter by completing the following steps Press Menu 5 8 Press Aor Y to select Belt Unit Press OK
81. rum unit on page 42 across the page Colours are light or unclear on Make sure Toner Save mode is off in the control panel of the machine the whole page or the printer driver a Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide E Shake all four toner cartridges gently E Wipe the laser scanner windows with a dry lint free soft cloth See Cleaning the laser scanner windows on page 62 Perform the calibration See Calibration on page 77 101 Examples of poor print Recommendation quality White streaks or bands down E Wipe the laser scanner windows with a dry lint free soft cloth See Cleaning the laser scanner windows on page 62 E Clean the drum unit See Cleaning the drum unit on page 70 E Identify the missing colour and put in a new toner cartridge See Replacing a Toner cartridge on page 35 To identify the colour of the toner cartridge visit us at http solutions brother com to view our FAQs and troubleshooting tips Coloured streaks or bands Clean all four corona wires one for each colour inside the drum unit down the page by sliding the green tab See Cleaning the corona wires on page 66 WS Make sure the corona wire green tabs are at their home positions A E Clean the scanner glass and scanner glass strip See Cleaning the scan
82. runn Rn UE 70 Cleaning the paper poick uprollers ccc eecceeeeeeceeeceeceeeeeeeeeeeeseesseeseeees 76 CAIN Ce E 77 AUO ES USE de EE acl cectas eat EO 78 Manual REGIS UI Le EE 78 Frequency Colour Correction cccccceecccseceeeceeeeeeeeceeeeeeeeseeeeseesseeeeseesaees 79 Troubleshooting 80 Error and MAINTENANCE messages 80 Document is jammed in the top of the ADF unt 86 Document is jammed under the document Cover 86 Removing small documents jammed in the At 87 Document is jammed at the Output tray cece ee cece cece eeseeeeeeeeeeeeeeees 87 Paper is jammed in the MP tray cccccecceseceeeceeceeeceecseeeeueceseceeeseeseeeees 88 Paper is jammed in the Paper Tray 1 or Tray 2 cccccceccseeeeeeeeeeeeeeeeeeaeees 89 Paper is jammed at the back of the machine cece eccceeeeeeeeeeeeeeeeeeeeees 90 Paper is jammed inside the machme ceca eeeeeeeeeeeeaeeeaeeeaeeees 92 Paper is jammed underneath paper tray A 96 TOUS NOGUN G EE 97 If you are having difficulty with your machine 97 Improving the print quality ccc ccc ecceceseeeeeeeceeece eee eesseseeeeeeeeeeeeseeeeeeaees 101 Machine Information BE 108 Checking the Serial Number 108 FOS CE Ee Leite E 108 How to reset the machine 108 Menu and features 109 On screen Drodra mming 109 How to access the MENU mode 109 Menu e 110 Entering text D Specifications 122 EE ee 122 POC E 124 Bidinger erecta ates cate neat ace cece atone teenearanne se
83. s during printing put only one sheet at a time in the MP tray and open the back cover back output tray to let the printed pages exit to the back output tray e To easily remove a small printout from the output tray lift up the scanner by using both hands as shown in the illustration el Pull down the two grey levers one on the left hand side and one on the right hand side to the envelope position as shown in the illustration below e You can still use the machine while the scanner is up To close the scanner push it down with both hands Close the back cover Send the print data to the machine 16 Loading paper Scannable area The figures below show unscannable areas for Copying 2 2 Document Size Top 1 Left 2 vr Bottom 1 Right 2 LI KA Note This unscannable area shown above is for a single copy or a 1 in 1 copy using A4 size paper The area that cannot be scanned will vary by paper size Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size The figures below show unprintable areas Portrait Landscape tr IN IN rh 1 1 14 t4 Windows printer driver and Macintosh printer driver BRScript printer driver for Windows and Macintosh 4 23 mm 4 23 mm KA Note The area that cannot be printed on may vary depending on the paper size and the printer driver you are using The unprintab
84. se Printer Offline is unchecked Windows XP and Windows Server 2003 2008 Click the Start button and choose Printers and Faxes Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows 2000 Click the Start button and choose Settings and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Contact your administrator to check your Secure Function Lock settings 97 Printing difficulties continued The machine prints unexpectedly or it prints garbage The machine prints the first couple of pages correctly then some pages have text missing The headers or footers appear when the document displays on the screen but they do not show up when it is printed The machine does not print on both sides of the paper even though the printer driver setting is Duplex The machine is not printing or has stopped printing Scanning difficulties Pull out the paper tray and wait until the machine stops printing Then turn off the machine and disconnect from the power for several minutes Check the settings in your application to make sure it is set up to work with your machine Check the settings in your application to make sure that it is set up to work with your machine Your computer is not recognising the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Setup Guide
85. t in case you accidentally spill or scatter toner To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations IMPORTANT e To avoid print quality problems DO NOT Note touch the shaded parts shown in the e Be sure to seal up the used drum unit illustrations tightly in a bag so that toner powder does not spill out of the unit If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal Booklet e Unpack the drum unit just before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit 45 D Hold the handle of the toner cartridge Make sure the green lock lever 1 is in and slide the toner cartridge into the new the release position as shown in the unit then slightly pull it toward you until illustration you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges Match the guide ends 2 of the drum unit to the gt marks 1 on both sides of the machine then gently slide the drum unit into the machine until it stops at the green lock lever C Cyan M Magenta Y Yellow K Black 4
86. ter driver in the Software User s Guide If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting Curled or wavy Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options For Windows printer driver Advanced options For Windows BR Script printer driver Print Settings For Macintosh printer driver or Printer Features For Macintosh BR Script printer driver in the Software User s Guide If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Store the paper where it will not be exposed to avoid high temperatures and high humidity Open the back cover face up output tray to let the printed paper out on the back output tray 106 Troubleshooting Examples of poor print Recommendation quality Envelope creases m Make sure that the envelope lever is pulled down when you are printing envelopes Z vc XxX 2 IL O LL LI E f creases occur with the envelope levers in the envelope position print with the back cover opened and feed one envelope at a time from the MP tray 107 Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD ED Press Menu 5 2 D Press Stop
87. ters To enter a character on the same key as the previous character press gt to move the cursor right before pressing the key again 120 Menu and features Special characters and symbols Press x or 0 then press lt 4 or gt to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press for space amp x Press for 3 lt gt _ Press 0 for AEOUACEEO 121 Specifications General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 128 MB LCD liquid crystal 22 characters x 5 lines display Power Source 220 240 V AC 50 60Hz Power Consumption 1 Peak 1200 W Copying Average Approx 570 W 2 Deep Sleep Average Approx 1 2 W Ready Average Approx 70 W 1 USB connection to PC 2 When making a copy from one sheet Dimensions Weight With Consumables 26 5 kg 122 Specifications Operating LWAd 6 68 B A Colour Copying Operating LWAd 6 67 B A Monochrome Copying Office equipment with LWAd gt 6 30 B A is not suitable for use in room where people do primarily intellectual work Such equipment should be placed in separate rooms because of the noise emission Standby LWAd 4 26 B A Sound pressure Operating Printing LPAm 57 dB A Standby LPAm 33 dB A 1 Measured in acc
88. the drum unit then slightly pull it toward you until you hear it click into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all the toner cartridges IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover To prevent any degradation to the print quality DO NOT touch the shaded parts shown in the illustrations C Cyan M Magenta Y Yellow K Black 12 Push the drum unit in until it stops E Close the front cover of the machine KA Note After you replace a toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode Routine maintenance Replacing the drum unit Model name DR 340CL A new drum unit can print approximately 25 000 A4 or Letter size single sided pages IMPORTANT For best performance use a Brother Original drum unit and Brother Original toner units Printing with a third party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage may not apply to problems caused by the use of third party drum or toner units Drum Error The corona wires have become dirty Clean the corona wires in the drum unit See Cleaning the corona wires on page 66 If you cleaned the corona wires a
89. tions Descriptions 1 Emulation 2 Print Options A Output Color 5 Reset Printer 6 Calibration 7 Auto Regist 1 Internal Font 2 Configuration 3 Test Print 1 See Software User s Guide GY The factory settings are shown in Bold with an asterisk Auto HP LaserJet BR Script 3 1 HP LaserJet 2 BR Script 3 off On Long Edge On Short Edge 1 Reset 2 Exit Calibrate Reset 1 Start 2 Exit Chooses the emulation mode Prints a list of the machine e internal fonts Prints a list of the machine s printer settings Prints a test page Enables or disables duplex printing You can also choose long edge or short edge duplex printing Chooses colour or black amp white printed documents If you choose Auto the machine selects a suitable option for the document Color or B amp W Restores the printer settings to the original factory default settings Adjusts the colour density or returns the colour calibration to the factory settings Adjust the print position of each colour automatically 115 Lon Jean Jean ms em e 3 Printer 8 Manual Regist 1 Print Chart Print the chart to manually check the omnes registration of the colours 2 Set Regist 1 Magenta Left Sets the correction value on the chart you printed from Yellow Left Print Chart Cyan Left Magenta Center Cyan Center Yellow Center Magenta Right Cyan Right Yellow Right 9 Fr
90. to see your current Network settings See Network Configuration List in Chapter 1 of the Advanced User s Guide Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable You can check the current wired network status from the Network control panel menu Windows It is necessary to set the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below E In Name Enter any description for example Brother NetScan E In Port number Enter 54925 E In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 Windows The firewall setting on your PC may be rejecting the necessary network connection For details see the instructions above Macintosh Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the Model pop up menu of ControlCenter2 The machine wi
91. ty of printed pages percentage of coverage and type of media used Replacing a Toner cartridge Model Name For the model name of toner cartridges see Replacing the consumable items on page 31 The Standard toner cartridges can print approximately 2 500 pages black or approximately 1 500 pages cyan magenta yellow 1 The High Yield toner cartridges can print approximately 3 500 pages cyan magenta yellow The Super High Yield toner cartridges can print approximately 6 000 pages black cyan magenta yellow Actual page count will vary depending on your average type of document When a toner cartridge is running low the LCD shows Toner Low The toner cartridges that come supplied with the machine are standard toner cartridges 1 Approx cartridge yield is declared in accordance with ISO IEC 19798 Note e It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning e To ensure high quality printing we recommend that you use only Brother Original toner cartridges When you want to buy toner cartridges please call your Brother dealer e We recommend that you clean the machine when you replace the toner cartridge See Cleaning and Checking the machine on page 60 e If you change the print density setting for lighter or darker printing the amount of toner used will change e Wait to unpack the toner cartridge until immediately before you put it into the machine
92. ty on your Brother Product the details are listed on the following link www brother com au under Service amp Support gt Warranty For warranty service repair of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre AWC Support For technical support for your Brother Product other than what you can resolve through the User s Guide please visit our website or our solutions website for FAQs Troubleshooting Drivers amp Software or contact the Product Support Centre for any technical or customer care support enquiry Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Email Please visit www brother com au ServiceSupport EmailSupport aspx and submit a email enquiry Web Site www brother com au Solutions Site http solutions brother com Our Technical Support Consultants are available 5 days a week by phone during the hours of 8 30am to 5 00pm Monday to Friday For New Zealand Only To contact Brother International NZ Limited for support with a Brother product please use the following methods Phone Premium End User Assistance 0900 552 152 Auto Attendant Self Help 0800 652 152 Brother Recycle Assistance 0800 632 467 Fax Assistance 0800 837 822 Email Assistance Please visit www brother co nz and submit a helpdesk enquiry from Online Help Web Assist
93. ument Scan 1 Glass ScanSize 1 General Setup 6 Function Lock Can restrict selected machine operation ont for up to 25 individual users and all other non authorized Public users AAT Adjusts the scan area of the scanner es glass to the size of the document 2 File Size 1 Color Small You can set your own default settings of the Middle gs data compression Large rate 2 Gray Small Middle Large 8 Reset 1 Network 1 Reset Restores all network settings to facto 2 Exit g ry default 2 All Settings 1 Reset Restores all the machine settings to 2 EX1t factory default 0 Local Language oo Poo Choose your Allows you to change language the LCD language for your country 1 See Advanced User s Guide Z See Quick Setup Guide 3 See Software User s Guide iG The factory settings are shown in Bold with an asterisk 113 Leg au reves Options Deseinions Page 2 Copy 1 Quality o _ 4 Color Adjust TI See Advanced User s Guide iG the factory settings are shown in Bold with an asterisk 114 HOU IR H H H E Li O Q You can choose the Copy resolution for your type of document Adjust the brightness for copies Adjusts the contrast for copies Adjusts the red colour for copies Adjusts the green colour for copies Adjusts the blue colour for copies See 1 Menu and features Log Lenz az op
94. velopes designed for laser printers will be suitable for your machine However some envelopes may have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine We recommend that you print a test envelope to make sure the print results are what you want Types of envelopes to avoid IMPORTANT DO NOT use envelopes e that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine e that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square Loading paper e with windows holes cut outs or perforations e with glue on surface as shown in figure below N X with double flaps as shown in figure below
95. ver E Perform the calibration See Calibration on page 77 Adjust the colour by using the custom setting in the printer driver and by using the control panel of the machine Colours the machine can print and colours you see on a monitor are different The machine may not be able to reproduce the colours on your monitor If colours appear in the printed grey areas make sure there is a check in the Improve Grey Colour check box of the printer driver See Basic tab for Windows printer driver Advanced tab for Macintosh printer driver or Features for Macintosh BR Script printer driver in the Software User s Guide If shaded areas look dull remove the check from the Improve Grey Colour check box If a printed black graphic is too light choose Enhance Black Printing mode in the printer driver See Settings Dialog for Windows printer driver Advanced options for Windows BR Script printer driver Print Settings for Macintosh printer driver or Printer Features for Macintosh BR Script printer driver in the Software User s Guide Identify the colour causing the problem and put in a new toner cartridge See Replacing a Toner cartridge on page 35 Put in a new drum unit See Replacing the drum unit on page 42 Put in a new drum unit See Replacing the drum unit on page 42 E Make sure that the machine is on a solid level surface E Perform the auto colour registration using the control panel see Auto Registration on
96. ype settings in the printer driver and in the machine s Paper Type menu matches the type of paper you are using See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Offset image Make sure that the media type settings in the printer driver and in the machine s Paper Type menu matches the type of paper you are using See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Make sure that the two grey levers inside the back cover are in the up position Check the machine s environment Conditions such as low humidity and low temperatures may cause this print quality problem See Choosing a location in the Safety and Legal Booklet Put in a new drum unit See Replacing the drum unit on page 42 105 Examples of poor print Recommendation quality Poor fixing E Make sure that the media type settings in the printer driver and in the machine s Paper Type menu matches the type of paper you are using See Acceptable paper and other print media on page 20 and Basic tab in the Software User s Guide Make sure that the two grey levers inside the back cover are in the up position Choose Improve Toner Fixing mode in the printer driver See Other Print Options For Windows printer driver Advanced options For Windows BR Script printer driver Print Settings For Macintosh printer driver or Printer Features For Macintosh BR Script prin

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