BMW X5 3.0si Service and Warranty Information
Contents
1. DTP 29 edi aig t RU Ad 30 Limited Warranty Rust Perforation 2008 X5 30 REQUIRED MAINTENANCE ace CR cR CC eR e ECC CR a es 30 Federal Emissions System Defect Warranty Valid only the U S A and Puerto Rico 31 What S NOECOVEIEO cA c o C Ce Co OE oe ee d ee dea 32 Sac MAT P PE IPC 01 33 Federal Emissions Performance Warranty Valid only in the U S A Puerto Rico 33 California Emission Control Warranty Statement Your Warranty Rights and Obligations 35 Manufacturer s Warranty 35 Owner s Warranty Responsibilities 35 California Emission Control System Limited Warranty 36 WhaEbIS Oot COVELGU 73 33 tio ditt e ia cat hib ce oa dos NOR Sene V are dC DAS E n 37 ea 37 California Emission Warranty Parts List 38 NOUGB as AEN AME RE AS ES ata uuu RP a d erue qe ieee AS ARE T qol 38 Tire Warranty Statement 38 2008 X2. 25 Getting Started dd HARE s EN ee e e te tC 25 Calling Fol ASSISEDIGB s x nono ur uer do ga rbd UO eR 26 xou dao VE ERA HU CEA RR dS AO e UU GE a po CORTE AO RE d RO TE OS SRL E 26 WS a 26 On Site ASSISTANCE ES oa OA e M DLE 26 LOCKOUT oases LLL 26 OOEIVIC B e de Y d ee denn RC VE 27 olgrisandsDEiVe s oae s xt BS Beh eek RO we I pd od rog Ee rg der dee ta 27 TWrIBD IpterraptormdibenelltS uaa VO a Cr Y e e t RH C a AC EORR og t ea 27 Discounts Gr elo OUR 27 EXCIBSIOTIS Dea io ed LA d aiias 27 Overview of BMW Limited Warranties 28 New SAV Limited Warranty 2008 X5 Valid only the U S A and Puerto Rico 29 Waan NE CERTI I eU ace na tana Sie Boat a Wy CS Ohh da Sean ae 29 WAY Pelo uu cat Gah e ee ok ee Ge ee ee ee wes 29 Waranty SSC INNS s ace Sh ite os A n Se Bird oH oo 29 Warranty uc s ch t de eee hae es ebd RC dbi ae e De 29 Safety Belt Warranty Kansas 29
3. sry 21 Customer Assistance Information Your satisfaction with our product and the ser vices provided by authorized BMW SAV centers is of great importance to us We take pride in our product as does the BMW SAV center who services it If you should ever have a question regarding your BMW SAV center s service or your BMW s performance we recommend that you contact your authorized BMW SAV center Should you travel to an unfamiliar area the BMW center directory provided at the time of delivery will help you locate the nearest autho rized BMW SAV center The centers listed are equipped to help you with matters related to your BMW vehicle When contacting an authorized BMW SAV cen ter we suggest that depending upon the nature of your contact you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the BMW SAV center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper response we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a mis understanding may occur between you and your BMW SAV center Should this occur and you require further assistance please contact the BMW NA Customer Relations Department at 1 800 831 1117 or through our website at www bmwusa com When contacting us we ask that you provide the following information gt
4. Please make appointment with your BMW center soon Turn the controller to scroll through the list then confirm the selected entry 45 Confirm to exit the list Symbols OK No service is currently required A The service deadline has already passed The deadline for service or a state inspec A tion is approaching Please contact your SAV center for an appointment The current service status is automatically saved in the vehicle s ignition key The Service Advisor at your SAV center has a device called a key reader When your Service Advisor inserts your key into the key reader all pertinent vehicle and servicing data will be available and a cus tomized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service Special Note The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service CBS system The maintenance items stated herein reflect the latest information available at the time of the printing of this state ment and are subject to change The most cur rent maintenance recommendations are available from your authorized BMW SAV center The performance of certain subsequent mainte nance elements as required by the SAV New Vehicle Limited Warranty will be specified at intervals computed by the BMW Service Interval Indicator as follows gt Oil Service Engine oil should be changed with the en
5. If we are unable to contact one of your party the message relay service will document the information and will make reasonable efforts to deliver the message to the message recipient 26 Personal Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representatives a call and we will pro vide you with detailed easy to read computer ized trip itinerary and companion map package Please allow two weeks to process your request Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel condi tions is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner driver The New SAV Limited Warranty does not cover any of the above on site services Lock Out Your BMW is equipped with an advanced entry system which cannot be bypassed by traditional locksmith methods without significant damage to your vehicle BMW encourages you to always carry your spare wallet key separately from your other keys However in the even that you find yourself locked out a simple telephone call to Roadside Assistance will h
6. Your name address and telephone number gt SAV Identification Number last seven digits gt SAV s delivery date gt SAV mileage gt Selling BMW SAV center s name gt Servicing BMW SAV center s name gt Description of the problem A BMW NA Customer Relations Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW SAV center Please remember the first step in resolving a complaint is to contact the authorized BMW SAV center 22 that performed the work on your vehicle They have the necessary equipment and the person nel to achieve this goal We are confident that every effort will be made to ensure your satisfaction Customer Assistance Notification During a specific period the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW SAV center to repair in a rea sonable number of attempts any defect or con dition which substantially impairs the use value or safety of a new SAV sold leased or registered in that state A reasonable number of attempts is generally defined as i four or more attempts to repair the same defect the number of attempts vary by state or ii the SAV is out of service by reason of one or more repair s for more than a cumula tive total of 30 days this period varies by state except for delays created by conditions bey
7. the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA REQUIRED MAINTENANCE In order to keep this warranty in effect the SAV must be inspected at every BMW Inspection Il at least every two years Any areas requiring preventative maintenance must be repaired The Inspection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation b Repairing any damages to undercoating or paint due to stone chips gravel erosion scratches or other external influences BMW of North America LLC BMW NA makes no other express warranty on this product except the New SAV Limited Warranty or the warranty as to the emission control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CON SEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANT Y INCLUD ING THE IMPLIED WARRANTY OF MER CHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also
8. Warranty Statement Tires are warranted by their respective manufac turer as detailed in the applicable tire manufac turer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the difficulty For immediate updates or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 For immediate updates or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 131 WESTWOOD NJ BMW of North America LLC 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction HL cca ad bebe be brad NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL BMW of North America LLC PO Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One Address Change Ownership Change Mr Mrs O Ms Last Name Address Number City State Email Comments VIN Street Zip The information provided
9. 5 3 051 and 4 8 BMW Ultimate Service BMW Ultimate Service leads the industry in pro viding owners with incredible value and peace of mind This service includes gt The BMW Maintenance Program No cost factory recommended maintenance for 4 years 50 000 miles from the original in ser vice date whichever comes first gt BMW Roadside Assistance No cost 24 7 on the road assistance for 4 years unlimited miles from the original in service date Also includes alternate transportation and trip in terruption benefits as well as trip routing services gt New Vehicle Limited Warranty Limited cov erage for defects in materials and workman ship for 4 years 50 000 miles from the original in service date whichever comes first Repairs will only be made at authorized BMW centers using Original BMW Parts The BMW Maintenance Program The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership The program has been devised with the follow ing objectives to maximize vehicle safety reli ability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing mainte nance intervals based upon the specific manner in which each individual vehicle is driven 2008 X5 vehicles purchased from an authorized BMW SAV center in the United States or Puerto Rico are covered by the BMW Maintenance Pro gram for 48 months or 50 000 miles whichever occurs first Co
10. AV center regarding bat tery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your BMW SAV center for further guidance and information Corrosion Protection Extensive corrosion protection measures imple mented by BMW now make it possible to offer a twelve year limited mileage anti corrosion war ranty against rust perforation on your SAV pro vided that the SAV is maintained in accordance with the provisions of the New SAV Limited Warranty as outlined in the Warranty Section of this Statement page 29 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outside 15 All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire undersid
11. Have all items requiring time based maintenance such as brake fluid and coolant and possibly also the engine oil brought up to date by your BMW SAV center Also see the section on battery care on page 15 of this statement Service Interval Display Info Display screen contents The distance remaining until your next service briefly appears when you switch on the ignition The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever Control Display screen contents The current Status of Service items determined by the CBS are shown in the Control Display You can also view additional information on the service and maintenance requirements 1 Open the start menu 2 Press the controller to select the i menu 3 Select Info sources and press the controller 4 Select Service and press the controller 5 Change to the upper field if necessary Turn the controller until Service requirements is selected and press the controller Check Conie i gt Status Hear brake pads 10720079 Brake fluid E State inspection ront brake pads 6 Select Status and press the controller rn Service reguirements Status 102009 8 A Vehicle check Brake fluid DK State inspection Front brake pads You can request more detailed information on every entry a d 100 mis Rear brake pads service overdue
12. PT 4 FIODUDIOKO hdi drug d dt Ro ea oc AES e e eo Dog ea eRe es 5 eM El TCR T CETT CILICIAM 5 ae ee rE ease ees eee 5 Brake Che ed aac ae ee NE CEU TT 5 Spark plugs not displayed in 5 5 Automatic Transmission not shown in CBS display 5 Emission Control Maintenance Schedule 6 Evidence of Maintenance Work 6 Battery eon aa eae T wets ae ae 15 Corrosion Protection iunio ORG PS ee ee Be eae Ware Ee SCR ae x 15 Restoring corrosion protection 15 Wnderpoay Maintenance 24644 44408 OR EE Be ee ee EE PE 15 Body INSPECTION Sr 16 Customer Assistance Information 0 000 ee eee es 22 Customer Assistance Notification 22 BBB Auto LING iua ctu pk 3 739 9 737 I do zd codo dico des ic i CAR P C dd ad 23 California Residents madada RON CERE ER EC de 64 Eoo OR o Rog oro 23 Special Programs 3 4 aco EX RC n Ue ca ce OR See ORA CR e 25 BMW Roadside Assistance 25 Owners EIIGIDIIID do gh oe dia C d ACE ETE Roe e
13. Service and Warranty Information 2008 The Ultimate Driving Machine Owner Driver Information Name Address Owner Driver Telephones Business Home Model X5 Year 2008 Retail In Service Date Trim Code Color Code Production Date License Plate Number BMW Center Telephone Numbers Offices Services Table of Contents Page BMW Ultimate Service M RR CR RUN n 1 The BMW Maintenance Program 1 COVEIAGE x bon qid Ec can ha tac ee nbn aC od 1 Maintenance Upgrade 2 tervals uade Kock Dou ese UY cec dee Eres OECD ACA Wee CN a urs S OCC 2 Condition Based Service CBS c ceceeerr hn nn 2 Service Interval Display 5 23 8 hice 4 ne By we CO UE qo I cot CA 2 Info Display screen contents 2 Control Display screen contents 2 prenera arare CRI ur Scar ER ees Mid aod Wee Sota indeed doce d pts an d 3 Special Nole mm 3 Ceninication JI 35 4 3593 3 8 EO CER ea e de n 4 Maintenance summary 4 Standard Operans s osaa 3 09 8 esl PA Bak nee a SECTEUR EORR CER Aaa 4 sialellarke Xr rcx
14. Valid only in the U S A and Puerto Rico Warrantor BMW of North America LLC BMW NA war rants 2008 U S specification X5 SAVs distrib uted by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail pur chaser and each subsequent purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever ts earlier Warranty Coverage To obtain service under this limited warranty the SAV must be brought upon discovery of a defect in material or workmanship to the work shop of any authorized BMW SAV center in the United States or Puerto Rico during normal business hours The authorized BMW SAV cen ter will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The deci sion to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center 29 Safety Belt Warranty Kansas Safety belts are covered under the BMW New SAV Limited Warranty f
15. You are covered if your SAV is gt A new BMW SAV distributed by BMW NA and purchased at an authorized BMW SAV center OR gt A new BMW SAV purchased under the BMW European Delivery Plan OR gt A new U S version BMW SAV purchased under the Diplomatic or Military Sales pro grams operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the vehicle itself regardless of the driver Protection New BMWs Protection is provided for 4 years unlimited miles NOTE This does not affect warranty coverage which remains at 4 years 50 000 miles Certified Pre Owned BMWs 6 years unlimited miles from the in service date Getting Started A temporary Roadside Assistance card can be found inside your vehicle portfolio It contains the 24 hour toll free number for Roadside Assistance For your convenience a decal which shows the same information as the Roadside Assistance card has been affixed to the bottom rim of the rear hatch In a few weeks you will receive a permanent Roadside Assistance card by mail The original in service date and vehicle identification number VIN are embossed on the card This card should be carried by the driver of your BMW Calling For Assistance The toll free BMW Roadside Assistance number 1800 332 4269 is answered by a BMW Road side Assistance service representative In order for you to receive quick and reliable services it is essential t
16. by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Information Change Card First Name Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date yt Date of Change of Status P dl Sold Privately Print name amp address of new owner above if known Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One L Address Change Ownership Change Mr Mrs OMs Last Name Address Number City State Email Comments VIN Street Zip The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Purchased Privately Exported d Traded d Destroyed d Lease Ended m Stolen m Gifted Never Owned First Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date Z Date of Change of Status Pd 7 Sold Privately Print name amp address of new owner above if known Purchased Privately Exported d Traded
17. created by Califor nia Civil Code Section 1793 22 or Title of the Magnuson Moss Warranty Act resort to BBB AUTO LINE is not required by those statutes California Civil Code Section 1793 2 d requires that if BMW or its representative is unable to repair a new motor vehicle to con form to the vehicle s applicable express war ranty after a reasonable number of attempts BMW may be required to replace or repur chase the vehicle California Civil Code Sec tion 1793 22 b creates a presumption that BMW NA has had a reasonable number of attempts to conform the vehicle to its applica ble express warranties if within 18 months from delivery to the buyer or 18 000 miles on the vehicle s odometer whichever occurs first one or more of the following occurs e The same nonconformity a failure to con form to the written warranty that substan tially impairs the use value or safety of the 24 vehicle results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by BMW or its agents AND the buyer or lessee has directly notified BMW NA of the need for the repair of the nonconformity OR e The same nonconformity has been subject to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA of the need for the repair of the nonconformity OR e The vehicle is out of service by reason
18. d You can select mediation or arbitration or both The program is free of charge to you the con sumer but there are some minimum require ments for participation in the program Please contact BBB AUTO LINE at the address or phone number listed below for more details BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington VA 22203 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following information gt Your name and address gt The vehicle identification number VIN gt The make model and year of your vehicle gt A description of the problem with your vehicle BBB AUTO LINE will also ask you for other information that may help resolve your concerns such as the purchase price of your vehicle any mileage at the time of purchase the current mileage and copies of repair orders BBB AUTO LINE will notify you when your claim has been filed If you decide to arbitrate you may attend the hearing in person or by telephone You may bring witnesses and give supporting evi dence You may also submit your claim in writing and ask for a decision on the documents you sub mit without attending a hearing BBB AUTO LINE will usually render a decision within 40 days from the time you file your complaint The decision is 23 binding on BMW if you decide to accept it BMW NA must comply with the decision within the time frame specified by the arbit
19. d Destroyed d Lease Ended d Stolen d Gifted d Never Owned d More about BMW bmwusa com 1 800 334 4BMW The Ultimate Driving Machine 2007 BMW of North America LLC Woodcliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks Printed in U S A 12 07 O8X5SW SD92 347
20. e Replace at 100 000 miles gt The engine coolant has a lifetime rating and does not need to be changed except for sys tem repairs For your convenience you may also wish to have your BMW SAV center perform any neces sary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs Should you request more fre quent maintenance service the cost of these services will not be covered by the Mainte nance Program BMW has applied the most modern technologi cal advances not only to the design and produc tion of your vehicle but also to computing of the optimum maintenance interval for your type of operations and driving style Your BMW SAV center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to per form quality repairs on your BMW in minimal time Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of the form is on file at the selling BMW SAV center Maintenance summary The CBS system will determine the requirement for performance of the maintenance services described on this and the following pag
21. e These services may be required either individually or in conjunction with other maintenance services Standard operations Maintenance work gt Brief diagnostic test gt Verify Check Control messages gt Check indicator and warning lights gt Reset CBS display gt Inspect tires check tire pressure and reset Tire Pressure Monitor Engine oil Maintenance work gt Change the engine oil and oil filter We rec ommend BMW High Performance 5W 30 Synthetic Oil P N 07 51 0 017 866 gt Replace ventilation microfilter gt After every 3rd engine oil change Intake air cleaner replace air filter element reduce replacement interval in dusty operating conditions gt Parking brake Check function burnish shoes Front brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness if necessary replace at extra charge gt Parking brake Check condition brake lining thickness and function if necessary replace at extra charge Unless covered by Maintenance Program Vehicle Check Maintenance work gt Check operation of horn headlight flasher and hazard warning flashers gt Check instrument and control lighting and heater a
22. e of the vehicle during and after assembly Requirements for maintaining the twelve year unlimited mileage anti corrosion warranty are outlined in the Warranty Section of this Booklet page 30 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW NA will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur Your BMW SAV center will do this anti corrosion service for you Do not apply additional undercoating or imd rUSt proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire Body Inspection kuspapi i tc EA niacin racpuirect Mi caca Prt Ani Carros veran Ty 1 O Na EE ence Tha unciam hanpaith c Arma tart thia m tha authorized Caumtcrmar s Body Inspection PAM vapun rispaing il rape tc MWY racpuirect inimi pie Arii Carros vim 7 Na NI PEDIA Y Tha undernignad con
23. e performed at any avail able service establishment or by any individual using any replacement part A repair not completed within 30 days consti tutes an emergency BMW will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manu facturer s recommended time allowance for the warranty repair and the geographically appropri ate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to an authorized BMW SAV center as a condition of reimbursement for emergency repairs not performed by an authorized BMW SAV center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genu ine BMW Service Parts or Authorized Remanu factured Parts are used for maintenance repair or replacement of components affecting emis sion control the owner should obtain assur ances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replace ment parts does not invalidate the warranty on other components unless non genuine BMW parts cause damage to warranted parts 37 Whatis no
24. ected by the failure of the warranted part if any If your SAV failed the Cali fornia Smog Check test or an EPA approved 36 short test then BMW will repair your SAV so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing war ranty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with paragraph c above such repairs are limited to the repair or replacement of those parts identi fied in the California Emissions Warranty List If your California registered SAV is between 7 and 8 years old and has been driven less than 80 000 miles then your SAV is eligible for addi tional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a smog check test failure due to a defect in a part which is warranted for 7 years 70 000 miles is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the SAV is received by the authorized BMW SAV center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the ser
25. ed within sixty 60 days of the disablement or occur rence accompanied by the original receipts Claims received after that time period may be dishonored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authori zation the maximum coverage for towing is 100 00 Sign and Drive Typically if you are within the terms of your war ranty the services you receive under the BMW Roadside Assistance program will not require payment In most cases you will simply sign a receipt from the provider of services 2 Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows gt Breakdowns that are warranty related and gt Must occur in excess of 100 miles from the driver s residence and gt Repairs cannot be completed during normal business hours on the same day of breakdown Reimbursements will be made for meals lodg ing car rentals and alternate transportation to bring the driver and the BMW SAV together after the SAV has been repaired by an autho rized BMW SAV center Original receipts must accompany all reimbursement requests Trip interruption coverage is limited to 750 00 per incident for maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discoun
26. elp you get back on the road A representative will help you find transportation or arrange towing service to the nearest BMW center Related towing costs will be compensated up to 100 per incident You or the person driving your vehicle are responsi ble for any expenses related to replacement keys Towing Service In the event of a mechanical breakdown nor mally covered under the New SAV Limited War ranty your SAV will be transported at no cost to the nearest authorized BMW SAV center Your SAN is also covered in the event of an accident or collision If a breakdown occurs after normal business hours your SAV will be transported to a secure location and transported to the nearest autho rized BMW SAV center on the next business day If you request that the SAV be taken to a loca tion other than the nearest authorized BMW SAV center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW SAV center as long as it is within 50 additional miles of the nearest BMW SAV center Towing requests for SAV disabled because of casualty fire act of God or violation of law fed eral state or local are provided at the expense of the owner driver If it is necessary for you to have your SAV towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim pro cedures All claims must be submitt
27. ents IMPOR TANT IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER THE STATE S LEMON LAW TO REPLACE MENT OF IT OR A REFUND OF ITS PUR CHASE PRICE OR YOUR LEASE PAYMENTS HOWEVER TO BE ENTITLED TO REFUND OR REPLACEMENT YOU MUST FIRST NOTIFY THE MANUFAC TURER ITS AGENT OR ITS AUTHORIZED DEALER OF THE PROBLEM IN WRITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE 12 Special Programs SOMETIMES BMW OF NORTH AMERICA LLC BMW NA OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECK WITH YOUR AUTHORIZED BMW SAV CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICA BLE TO YOUR SAV BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMW s commitment to your com plete satisfaction with the BMW ownership experience It is available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year 25 It is a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on page 27 Services provided by AAA and its affiliated clubs Heathrow Florida 32746 The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New SAV Limited Warranty Owner s Eligibility
28. firma that this inaresto haa ban carried out Ey tha authorized khi AV contr anc thia Pu natifaca tion anm body efai aie sry Body Inspection kuspapi i tc EA niacin racpuirect Mi caca Prt Ani Carros veran Ty 1 O Na EE ence Tha unciam hanpaith c Arma tart thia m tha authorized Caumtcrmar s Body Inspection PAM vapun rispaing il rape tc MWY racpuirect inimi pie Arii Carros vim 7 Na NI PEDIA Y Tha undernignad confirma that this inaresto haa ban carried out Ey tha authorized khi AV contr anc thia Pu natifaca tion anm body efai aie sry Body Inspection kuspapi i tc EA niacin racpuirect Mi caca Prt Ani Carros veran Ty 1 O Na EE ence Tha unciam hanpaith c Arma tart thia m tha authorized Caumtcrmar s 20 Body Inspection PAM vapun rispaing il rape tc MWY racpuirect inimi pie Arii Carros vim 7 Na NI PEDIA Y Tha undernignad confirma that this inaresto haa ban carried out Ey tha authorized khi AV contr anc thia Pu natifaca tion anm body efai aie
29. gine at operating temperature Note Change oil at least once a year All 2008 model year X5 vehicles are factory filled with BMW High Performance Synthetic oils At the time of the printing of this booklet the following oils are strongly recommended and approved by BMW gt BMW High Performance 5W 30 Synthetic Oil BMW part number 07 51 0 017 866 gt Mobil 1 5W 30 gt Mobil 1 5W 40 BMW is evaluating various synthetic oils for inclusion in our list of recommended engine oils For the most current list of synthetic oils please contact your SAV center or call BMW of North America LLC at 1 800 831 1117 You can also obtain this information from our website www bmwusa com BMW recommends that you check your engine oil level whenever you add fuel to your vehicle If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil Mobil 1 or another special oil on the list use a synthetic oil with an API rating of SH or higher The following maintenance elements must be per formed at the mileage time stated time intervals begin from the vehicle s production date gt Brake Fluid Service Change brake fluid every two years or when specified by CBS gt Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 120 000 miles to maximize vehicle fuel econ omy and minimize exhaust pollution gt Spark Plug Servic
30. gnature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 10 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 11 12 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature 13 14 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Battery Care If your X5 is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use of the SAV could result in short term starting problems and in the long term could damage the battery In case your X5 is not operated for several weeks it is advisable to gt consider using a proper trickle charger fol lowing the charger manufacturer s instruc tions to maintain the battery s state of charge or gt consult your BMW S
31. hat you provide detailed and accu rate information to the service representative Be prepared to give gt Your name and address gt Your complete SAV Identification Number found on your SAV registration your perma nent Roadside Assistance card or on the bot tom drivers side of your windshield gt Model description of your vehicle gt Original in service date located on your Roadside Assistance card gt License plate number of your SAV gt SAV location including nearby crossroads intersections highway mile markers street numbers landmarks etc gt Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance service representative gt A description of your SAV s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help Emergency Valet Service Should there be a need beyond BMW Roadside Assistance Emer gency Valet will provide a personal assistant who will help in every way to get you to your final destination Emergency Valet will help you locate a rental car or taxi agency hotel or even help procure airline reservations In the event of an emergency this service will assist you in get ting information out to the proper party whether it is business or personal
32. have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to the following a Damage caused by negligence improper accident damage repairs or improper use b Damage attributable to failure to perform required inspections maintenance at the specified intervals or in accordance with the BMW rust inspection maintenance program instructions Proof must be provided by a paid invoice or filling in the appropriate boxes in the Service Section of this Statement BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the SAV identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage can not be determined if the SAV has been declared a total loss or sold for salvage pur poses or if the SAV has been used in any competitive event 31 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico This warranty applies only to U S specification SAVs distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provi sions of section 207 b of the Clean Air Act BMW warrants to the first retail purchaser and each subsequen
33. imitations and exclusions may not apply to you Additionally if you are a California Maine Massachusetts or Vermont resident and your vehicle is registered in that state your vehicle is eligible for California Emis sions Warranty coverage These federal warranty provisions also apply to all vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions 33 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have estab lished periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The SAV was distributed by BMW of North America LLC BMW or sold through the BMW NA European Delivery Program and 2 he SAV has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the X5 Owner s Manual supplied with the SAV and 3 he SAV fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the SAV having to bear a pen alty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity is not rem edied with
34. in a specified period of time Then in accordance with the provisions of sec tion 207 b of the Clean Air Act BMW NA war rants that if the SAV is eligible for coverage under this warranty any non conformities in the SAV which cause it to fail an EPA approved emissions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the SAV comply with applicable emissions stan dards The decision to adjust repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the fail ure of the warranted part Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier This war ranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on page 34 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New SAV Limited Warranty No claim under this warranty will be denied on the basis of use of a properly installed EPA cer tified emission part for maintenance and repair A SAV manufacturer may deny an emission per formance warranty claim
35. ir conditioning blower gt Check lighting system turn signals back up license plate interior incl map reading lights glovebox flashlight luggage area lights gt Safety belts Check condition and function gt Check windshield wiper and washer jet positions gt Body Check for corrosion except cavities gt Tires Check tread depth wear pattern outer condition inflation pressure also spare tire If necessary correct pressure also spare gt Reset Tire Pressure Monitor gt Battery Check state of charge magic eye and charge if required gt Power steering reservoir Check fluid level gt Visually inspect all SRS airbag units for torn covers obvious damage or attachment of stickers gt Rear view mirrors optional rear view camera gt Coolant Check fluid level and concentration gt Windshield washer and intensive cleaning system Check protection level fluid level top if necessary gt Brake system connections and lines Check for leaks damage and correct positioning gt Underbody incl all visible parts i e transmis sion rear axle fuel lines exhaust system check for damage leaks and corrosion gt Steering components Check for clearance leaks damage and wear gt Final Inspection Road test with check of Brakes Steering Shock absorbers visual Transmission Brake fluid Maintenance work gt Replace brake fluid Spark plugs not d
36. isplayed in CBS Maintenance work gt Replace spark plugs at intervals of 100 000 miles Automatic Transmission not shown in CBS display Maintenance work gt Replace ATF at intervals of 100 000 miles Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission con trol systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System Air filter As specified by CBS Ignition System Replace at intervals of 100 000 miles Spark plugs Emission Control Components Replace at intervals of 120 000 miles Oxygen sensor Evidence of Maintenance Work This BMW Service and Warranty Information Booklet should be presented to your authorized BMW SAV center when maintenance is required Make sure that confirmation of mainte nance work is always entered in this Service and Warranty Information Statement You may need this for any warranty claims that become neces sary and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade in value Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and si
37. istance in determining which specific parts or components of your vehicle are covered under this warranty please contact your autho rized BMW SAV center It is the owner s responsibility to have all sched uled inspection and maintenance services per formed at the owner s expense as prescribed in the maintenance schedule for the BMW Emis sion Control System Service intervals are com puted by the onboard BMW service interval indicator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the X5 Owner s Manual It is strongly recommended that any replacement parts used for maintenance repair or replace ment of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situa tions In an emergency situation where an authorized BMW SAV center or a warranty replacement part is not reasonably available within 30 days repairs may be performed at any available service establishment using any equivalent part BMW will reimburse the owner for such emergency repairs including labor parts and diagnosis no
38. more than 3 methanol plus an equivalent amount of co solvent The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The SAV or any part of the SAV unless a failure causes the SAV to fail to conform to applicable emission regulations Any SAV on which the odometer has been replaced or altered and the true mileage cannot be determined The SAV if the vehicle identification number is altered or cannot be read or if the SAV has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUD ING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE SAV FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WAR RANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above l
39. neglect or improper maintenance of your SAV Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine com puter Also included may be hoses belts con nectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your SAV at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For years or 50 000 miles whichever occurs first 1 If your SAV fails a Smog Check inspection all necessary repairs and adjustments will be made by BMW NA to ensure that your SAV passes the inspection This is your emission control system PERFORMANCE WARRANT Y 2 If any emission related part on your SAV is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANT Y For 7 years or 70 000 miles whichever occurs first If an emission related part specially noted on page 38 as having coverage for 7 years or 70 000 miles is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANT Y Owner s Warranty Responsibilities As the SAV owner you are responsible for the performance of the required maintenance listed in your Owner s Manual BMW NA rec ommends that you retain all receipts covering maintenance on your SAV but BMW NA can not deny warranty solely f
40. ny part of the SAV Modification of the SAV or installation of any performance accessories or components attached to the SAV which alters the original engineering and or operating specifications or which result in damage to the other original components electrical interference electrical short radio static water leaks and wind noise Tires are warranted by their respective manufac turer as detailed in the applicable tire manufac turer s warranty statements Instructions for proper tire care and maintenance are contained in the X5 Owner s Manual Should you experi ence difficulty in obtaining warranty service from a tire manufacturer your authorized BMW SAV center will assist you in resolving the difficulty Non genuine BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for sal vage purposes or if the vehicle has been used in any competitive event General These warranties give you specific legal righ
41. o as to con form with the applicable California Air Resources Board emission standards b free from defects in materials and workman ship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first C free from defects in materials and workman ship in emission related parts which are con tained in the California Emission Warranty Parts List on page 38 for a period of 7 years or 70 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier To obtain service under this warranty the SAV must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW SAV center during normal business hours The authorized BMW SAV center will honor or deny your claim within 30 days If the claim is denied the autho rized BMW SAV center will notify you in writing of the reason s The authorized BMW SAV cen ter is required by law to honor the claim if notice is not given to the owner within 30 days The authorized BMW SAV center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts aff
42. of repair of nonconformities by BMW NA or its agents for a cumulative total of more than 30 calendar days after delivery of the vehi cle to the buyer NOTICE TO BMW NA AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS BMW of North America LLC Customer Relations and Services Department P O Box 1227 Westwood New Jersey 07675 1227 1 800 831 1117 8 The following remedies may be sought in BBB AUTO LINE repairs reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity repurchase or replacement of your vehicle and compensation for damages and remedies available under BMW NA s written warranty or applicable law 9 The following remedies may not be sought in BBB AUTO LINE punitive or multiple damages attorneys fees or consequential damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision issued by a BBB AUTO LINE arbitrator If you reject the deci sion you will be free to pursue further legal action The arbitrator s decision and any find ings will be admissible in a court action 11 If you accept the arbitrator s decision BMW NA will be bound by the decision and will comply with the decision within a rea sonable time not to exceed 30 days after we receive notice of your acceptance of the decision Please call BBB AUTO LINE at 1 800 955 5100 for further details about the program IDAHO Resid
43. of your problem or complaint You will also be asked to provide the approximate date of your acquisition of the vehicle the vehicle s current mileage the approximate date and mileage at the time any problem s were first brought to the attention of BMW or one of our dealers and a statement of the relief you are seeking 5 BBB AUTO LINE staff may try to help resolve your dispute through mediation If mediation is not successful or if you do not wish to par ticipate in mediation claims within the pro gram s jurisdiction may be presented to an arbitrator at an informal hearing The arbitra tor s decision should ordinarily be issued within 40 days from the time your complaint is filed there may be a delay of 7 days if you did not first contact BMW NA about your problem or a delay of up to 30 days if the arbitrator requests an inspection report by an impartial technical expert or further investigation and report by BBB AUTO LINE You are required to use BBB AUTO LINE before asserting in court any rights or reme dies conferred by California Civil Code Sec tion 1793 22 You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law You are also required to use BBB AUTO LINE before exercising rights or seeking rem edies created by Title of the Magnuson Moss Warranty Act 15 U S C sec 2301 et seq If you choose to seek redress by pursu ing rights and remedies not
44. on the basis of an uncertified replacement part used in the mainte nance or repair of an SAV only if the SAV manu facturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emis sion standpoint to the original equipment part Maintenance replacement or repair of emis sion control devices and systems may be performed by any automotive repair estab lishment or individual using any certified part Immediately after the SAV has failed an EPA approved emission short test your claim can be made at any authorized BMW SAV center The authorized BMW SAV center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the authorized BMW SAV center will notify you in writing of the reason s The autho rized BMW SAV center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Director Field Operations and Support Division 6406J Envi ronmental Protection Agency 401 M Street SW Washington D C 20460 The following systems are covered by the Fed eral Emission Performance Warranty for a period of two years or 24 000 miles whichever occurs fir
45. ond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable num ber of attempts we may be obligated either to replace the SAV or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the SAV by the owner lessee You should send written notification directly to BMW of North America LLC of the exist ence of an alleged defect Send written com munication to the Customer Relations and Services Department address listed below BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood New Jersey 07675 1227 Telephone 1 800 831 1117 BBB Auto Line If your concern is still not resolved to your satis faction BMW NA offers additional assistance through BBB AUTO LINE in ARKANSAS CALI FORNIA GEORGIA IDAHO IOWA KENTUCKY MARYLAND MASSACHUSETTS MINNESOTA PENNSYLVANIA OHIO and VIRGINIA BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus BBB AUTO LINE resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be hear
46. or defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the SAV must be a new SAV retailed in the State of Kansas and the repair performed by an authorized BMW SAV center in Kansas Other Items Wheel alignment balancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or condi tions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar items are specifically limited to defects in material or workmanship This warranty does not apply to the following Damage which results from negligence improper operation of the SAV improper repair lack of or improper maintenance environmental influences flood accident or fire damage road salt corrosion or use of improper or contami nated fuel Damage to the engine transmission or any related component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as spark plugs lubri cants fluids engine tuneup parts replacement of filters coolant and refrigerant Failure to maintain the SAV properly in accor dance with the instructions in the X5 Owner s Manual or the Service section of this Statement that results in the failure of a
47. or the lack of receipts or for your failure to ensure the perfor mance of all scheduled maintenance You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days As the SAV owner you should also be aware that BMW may deny your warranty cover age if your SAV or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your war ranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood N J 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com or the California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 The California Emissions Control System Lim ited Warranty applies to all 2008 U S specifica tion BMW SAVs sold leased and or registered in California Connecticut Maine Massachu setts Rhode Island or Vermont California Emission Control System Limited Warranty This warranty applies to California certified SAVs distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program registered and operated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the SAV is a designed built and equipped s
48. rator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act The Act 15 U S C Sec 2301 et seq You may also be required to use BBB AUTO LINE before seeking remedies under your state s Lemon Law If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act prior resort to the BBB AUTO LINE is not required by any provision of the Act California Residents 1 BMW OF NORTH AMERICA LLC BMW NA participates in BBB AUTO LINE a media tion arbitration program administered by the Council of Better Business Bureaus 4200 Wilson Boulevard Arlington Virginia 22203 through local Better Business Bureaus The Arbitration Certification Program of the Cali fornia Department of Consumer Affairs has certified BBB AUTO LINE and BMW NA 2 If you have a problem arising under a BMW NA written warranty we encourage you to bring it to our attention If we are unable to resolve it you may file a claim with BBB AUTO LINE Claims must be filed with BBB AUTO LINE within six 6 months after the expiration of the warranty 3 To file a claim with BBB AUTO LINE call 1 800 955 5100 There is no charge for the call 4 In order to file a claim with BBB AUTO LINE you will have to provide your name and address the brand name and vehicle identifi cation number VIN of your vehicle and a statement of the nature
49. st The specific systems may vary according to model therefore all of the systems listed may not be used on your SAV For assistance in determining which systems and specific compo nents within these systems apply to your SAV please contact your authorized BMW SAV center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYS TEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system are is covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles which ever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the on board diagnostic system please contact your authorized BMW SAV center California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America LLC BMW NA are pleased to explain the emission control system warranty on your 2008 SAV In California new motor vehicles must be designed built and equipped to meet the State s stringent anti smog standards BMW NA must warrant the emission control system on your SAV for the periods of time listed below provided there has been no abuse
50. t covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering dis connection improper or inadequate mainte nance except if performed by an authorized BMW SAV center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owner s Manual The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any SAV on which the odometer has been replaced or altered and the true mileage cannot be determined The SAV if the SAV identification number is altered or cannot be determined or if the SAV has been declared a total loss or sold for salvage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURA TION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSE QUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABIL ITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered b
51. t purchaser that the SAV a was designed built and equipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 34 for which the warranty period is 8 years or 80 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Warranty claims must be made as soon as rea sonably possible after a defect is discovered To make a claim the SAV must be brought to any authorized BMW SAV center during normal business hours The authorized BMW SAV center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the SAV is received by the authorized BMW SAV center For ass
52. t to exceed BMW NA rates for labor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be pre sented at an authorized BMW SAV center as a condition of reimbursement for emergency repairs not performed by an authorized BMW SAV center The use of replacement parts which are not of equivalent quality may impair the effectiveness of the emission control system If other than cer tified BMW Service Parts or Authorized Remanufactured Parts are used for mainte nance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genu ine BMW parts in performance and durability BMW NA assumes no liability under this war ranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replace ment parts or non EPA certified parts does not invalidate the warranty on other components unless non genuine BMW parts or non EPA cer tified parts cause damage to warranted parts Whatis not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels containing more than 10 ethanol or other oxygenates with more than 2 8 oxygen by weight i e more than 15 MTBE or
53. th numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration requires more fre quent maintenance intervals than a vehicle driven for 50 000 miles for long distances at low engine speeds primarily at operating temperature The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service CBS system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as high or low engine speeds short or long trip driving and condition of the engine oil and brake pads Condition Based Service CBS CBS is a further development of the Service Interval Indicator System Sensors and sophisti cated algorithms take even more detailed account of the various conditions of vehicle use The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually gt Engine oil gt Brakes front and rear separately gt Brake fluid gt Vehicle check gt Required State Inspection s CBS thus determines the current and future maintenance requirements This data can also be read from the vehicle key by your BMW Ser vice Advisor and used to propose the optimum scope of maintenance Disconnecting the battery during periods i of long term storage will interrupt the calculation of time based services
54. tion of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road salt corrosion alteration installation of non genuine BMW accessories or use of improper poor quality or contaminated fuel gt Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be determined gt Maintenance or repair after the vehicle is deemed a total loss gt Maintenance or repairs performed by other than an authorized BMW SAV center within the United States or Puerto Rico gt Vehicles used in competitive events gt Oil changes performed outside the recom mended maintenance intervals as indicated by the Service Interval Indicator Maintenance Upgrade Option Please contact your authorized BMW center for information and availability on the optional Main tenance Program Upgrade for coverage up to 6 years and 100 000 miles Intervals Time intervals should be followed using the maintenance interval as indicated by the Condi tion Based Service CBS display Maintenance intervals on motor vehicles have conventionally been specified based upon accu mulated mileage However driving conditions have a major influence on routine maintenance requirements distance traveled is only one of the significant factors A vehicle driven for 50 000 miles of short trips in the city wi
55. ts and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCI DENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANT Y INCLUDING THE IMPLIED WAR RANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you 30 Limited Warranty Rust Perforation 2008 X5 BMW of North America LLC BMW NA war rants this original SAV against defects in materi als or workmanship which will result in rust perforation of the SAV body for a period of twelve years unlimited mileage commencing on the date of first retail sale or the date the vehi cle is first placed in service as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the SAV must be brought upon discovery of any rust perforation to the workshop of any authorized BMW SAV center This authorized BMW SAV center will without charge for parts or labor either repair or replace the defective part s The decision to repair or replace said part s is solely
56. ts are available from Hertz and Enter prise car rental companies Benefits may vary with each company and location and are sub ject to change without notice Simply display your Roadside Assistance card showing the applicable Plan number during reservation and at the time of rental to secure your discount Exclusions Specifically excluded from coverage are gt Fines taxes or impound towing fees caused by a violation of local or state law gt Expenses related to extreme adverse weather conditions including but not limited to floods hurricanes and tornadoes removal from water snow ice etc gt Expenses for the removal of snow tires and mounting or removal of snow chains Overview of BMW Limited Warranties Months New Vehicle Warranty 48 4 years 50 000 Miles Rust Perforation Warranty qd 12 years Unlimited Miles Federal Emission Warranty All Emission Related Parts 24 mm Specific Control Devices EM 8 years 80 000 Miles California Emission Control Warranty All Emission Related Parts 36 3 years 50 000 Miles Specific Control Devices 84 7 years 70 000 Miles 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 Mileage The California Emissions Control System Limited Warranty applies to all 2008 U S specification BMW X5 SAVs sold leased and or registered in California Connecticut Maine Massachusetts Rhode Island or Vermont 28 New SAV Limited Warranty 2008 X5
57. verage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Any authorized BMW SAV center in the United States or Puerto Rico will perform the sched uled or additional maintenance services on your vehicle at no expense to you Coverage The BMW Maintenance Program covers all fac tory recommended maintenance as determined by the Conditioned Based Service CBS sys tem Additional items that need replacement due to normal wear and tear and that are not covered by the original New SAV Limited War ranty such as brake pads brake rotors and wiper blade inserts are included provided wear and tear exceeds BMW specifications Any adjustments required due to normal operating conditions are also included See pages 4 5 of this booklet for additional information Exclusions from coverage include the following gt Items reimbursable under your New BMW SAV Limited Warranty gt Gasoline and gasoline additive gt Windshield washer additive except when in conjunction with scheduled maintenance gt Tires wheel alignment tire balance and rotation gt Wear and tear of soft trim items such as seats carpets moldings headliner door pan els and all chrome trim gt Damage detected when performing the rust perforation inspection gt Damage which results from negligence improper opera
58. vice interval indicator and displayed on the instrument panel However BMW will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demon strates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required mainte nance and use can be found in the X5 Owner s Manual and in the Service section of this Statement The California Emissions Control System Lim ited Warranty applies to all 2008 U S specifica tion BMW SAVs sold leased and or registered in California Connecticut Maine Massachu setts Rhode Island or Vermont It is strongly recommended that any replace ment parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genu ine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW SAV center is not reasonably available or a warranty replacement part is not available within 30 days repairs may b
59. y this warranty please contact your authorized BMW SAV center or the BMW NA Customer Relations Department at 1 800 831 1117 or through our website at www bmwusa com You may obtain further infor mation concerning the emissions warranty or report violations of warranty terms by contact ing Air Resources Board ARB Mobile Source Division 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW ser vice department head and telephone number California Emission Warranty Parts List The following components are covered for defects by the California Emission Control Sys tem Limited Warranty for a period of 7 years or 70 000 miles whichever comes first Component X5 X5 3 0si 4 8 Cylinder Head Cover Gasket Set Eun i Exhaust ManifoldGasket Exhaust Maniola w Catalyst _ Exhaust J maenna J _ Intake Manifold AdjusterUnt nike Manifold System Thermostat Torque Converter Lacs Transmission Control Module Valvetronic Control Unit Valvetronic Sensor VANOS VVT Camshaft Adjustment Unit 38 Notice The National Traffic amp Motor Vehicle Safety Act of 1966 requires manufacturers to be in a posi tion to contact the vehicle owners when a cor rection of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW Tire
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