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BMW M5 Sedan Service and Warranty Information

1. plazos de protecci n que establece esta ley que son las primeras 24 000 millas de operaci n o dos a os a partir de la fecha de entrega original lo que ocurra primero N Si el fabricante o su concesionaria no pueden arreglar o corregir el defecto en un plazo razonable puede tener derecho a devolver el veh culo y recibir un reembolso ntegro menos un descuento por el uso del veh culo w Se da por sentado que el fabricante o su concesionaria no pueden reparar o corregir el defecto si el mismo defecto contin a existiendo de manera sustancial despu s de que el fabricante ha recibido una notificaci n del defecto enviada por correo certificado con acuse de recibo y ha tenido un ultima oportunidad de corregir el defecto o problema en los 10 dias posteriores a la recepci n de la notificaci n Esta notificaci n debe ser recibida por el fabricante dentro de los plazos de protecci n y s lo se puede dar despu s de que i el fabricante o su concesionaria han intentado dos o m s veces corregir el defecto ii el fabricante o su concesionaria han intentado al menos una vez corregir el defecto si este puede causar la muerte o lesiones corporales graves si se maneja el veh culo o iii el veh culo ha estado fuera de servicio por reparaciones un total de 20 d as calendario o m s o en el caso de una casa rodante motorizada casa rodante 45 d as o m s p gt Si el mismo defecto sigue existiendo de manera
2. Act resort to BBB AUTO LINE is not required by those statutes California Civil Code Section 1793 2 d requires that if BMW NA or its representative is unable to repair a new motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts BMW NA may be required to replace or repurchase the vehicle California Civil Code Section 1793 22 b creates a presumption that BMW NA has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within 18 months from delivery to the buyer or 18 000 miles on the vehicle s odometer whichever occurs first one or more of the following occurs e The same nonconformity a failure to conform to the written warranty that substantially impairs the use value or safety of the vehicle results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by BMW NA or its agents AND the buyer or lessee has directly notified BMW NA of the need for the repair of the nonconformity OR The same nonconformity has been subject to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA of the need for the repair of the nonconformity OR The vehicle is out of service by reason of repair of nonconformities by BMW NA or its agents for a cumulative total of more than 30 calendar days after deli
3. You may also be required to use BBB AUTO LINE before seeking remedies under your state s Lemon Law If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act prior resort to the BBB AUTO LINE is not required by any provision of the Act California Residents ils N w D al BMW OF NORTH AMERICA LLC BMW NA participates in BBB AUTO LINE a mediation arbitration program administered by the Council of Better Business Bureaus 3033 Wilson Boulevard Arlington Virginia 22201 through local Better Business Bureaus The Arbitration Certification Program of the California Department of Consumer Affairs has certified BBB AUTO LINE and BMW If you have a problem arising under a BMW NA written warranty we encourage you to bring it to our attention If we are unable to resolve it you may file a claim with BBB AUTO LINE Claims must be filed with BBB AUTO LINE within six 6 months after the expiration of the warranty To file a claim with BBB AUTO LINE call 1 800 955 5100 There is no charge for the call In order to file a claim with BBB AUTO LINE you will have to provide your name and address the brand name and Vehicle Identification Number VIN of your vehicle and a statement of the nature of your problem or complaint You will also be asked to provide the approximate date of your acquisition of the vehicle the vehicle s current milea
4. exclusions may not apply to you Limited Warranty Rust Perforation 2014 Models BMW of North America LLC BMW NA warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 12 years unlimited mileage Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier To obtain warranty service coverage the vehicle must be brought upon discovery of any rust perforation to the workshop of any authorized BMW center This authorized BMW center will without charge for parts or labor either repair or replace the defective part s The decision whether to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof BMW of North America LLC BMW NA makes no other express warranty on this product except the new car warranty or the warranty as to the emission control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN 20 BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSE
5. is a direct cause of the emission control system failure The instructions for required maintenance and use can be found in the Owner s Manual and in the Service section of this Statement It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days repairs may be performed at any available service establishment or by any individual using any replacement part A repair not completed within 30 days constitutes an emergency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warran
6. rollover protection system via OBD diagnostic link Rear view mirrors Coolant Check fluid level and concentration Windshield washer and intensive cleaning systems check protection level fluid level top off if necessary Check expiration date on the M Mobility System sealant bottle Change sealant bottle if needed Brake system connections and lines check for leaks damage and correct positioning Underbody incl all visible parts i e transmission rear axle fuel lines exhaust system Check for damage leaks and corrosion gt Steering components Check for clearance leaks damage and wear gt Final Inspection Road test with check of Steering Shock absorbers visual Transmission Brake fluid Maintenance work gt Replace brake fluid Spark plugs connected to specific Engine Oil Service Maintenance work gt Replace at every 6th Engine Oil Service approximately 60 000 miles Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS As specified by CBS Connected maintenance services items intervals for 2014 vehicles built as of July 2013 Engine oil filter Fuel System Air filter At every 3rd Engine Oil Service Ignition System Spark plugs At every 6th Engine Oil Service approximately 60 000 mi
7. the inspection This is your emission control system PERFORMANCE WARRANTY N If any emission related part on your vehicle is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANTY 25 For 7 years or 70 000 miles whichever occurs first If an emission related part specially noted on page 29 as having coverage for 7 years or 70 000 miles is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof Owner s Warranty Responsibilities As the vehicle owner you are responsible for the performance of the required maintenance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days As the vehicle owner you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse neglect improper maintenance or unapproved mod
8. will be compensated up to 100 00 per incident You or the person driving your vehicle are responsible for any expenses related to replacement keys Towing Service In the event of a mechanical breakdown normally covered under the New Vehicle Limited Warranty your vehicle will be transported at no cost to the nearest authorized BMW center Your vehicle is also covered in the event of an accident or collision If a breakdown occurs after normal business hours your vehicle will be transported to a secure location and transported to the nearest authorized BMW center on the next business day If you request that the vehicle be taken to a location other than the nearest authorized BMW center any additional expense will be your responsibility However you may request at no cost to be taken to a different authorized BMW center as long as it is within 50 additional miles of the nearest authorized BMW center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are provided at the expense of the owner driver If it is necessary for you to have your vehicle towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures All claims must be submitted within sixty 60 days of the disablement or occurrence accompanied by the original receipts Claims received after that time perio
9. 0 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW will not accept any liability for repair of or damage caused by any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in Spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur on metal components Your authorized BMW center can do this anti corrosion service for you Do not apply additional undercoating or rust proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire 4 BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMW s commitment to your complete satisfaction with the BMW ownership experience It s available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year It s a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on page 11 The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty Services provided by a third party business partner BMW Roadside Assistance Smartphone Applic
10. AE 5W 30 Synthetic Oil BMW part number 07 51 0002 545 gt Change the fluid in the rear axle differential gt Optional manual transmission Change the transmission fluid and clean the oil filter NOTE this does not apply to the standard equipment M DCT Drivelogic transmission Engine oil Maintenance work gt Change the engine oil and oil filter as shown in CBS Use only BMW High Performance SAE 5W 30 Synthetic Oil BMW part number 07 510002 545 Maintenance services connected to a specific engine oil service These additional connected services will not be shown in the vehicle s CBS display Maintenance work gt After every 2nd Engine Oil Service Ventilation microfilter replace ventilation microfilter gt At every 3rd Engine Oil Service Intake air cleaner Replace air filter element reduce replacement interval in dusty operating conditions gt At every 5th Engine Oil Service Change the fluid in the rear axle differential Optional manual transmission Change the transmission fluid and clean the oil filter NOTE this does not apply to the standard equipment M DCT Drivelogic transmission Maintenance services that display in CBS Front brakes Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness replace as necessary gt Optional M Carbon Ceramic Brakes Visually check for brake disc wear using the surf
11. EMON LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE OR YOUR LEASE PAYMENTS HOWEVER TO BE ENTITLED TO REFUND OR REPLACEMENT YOU MUST FIRST NOTIFY THE MANUFACTURER ITS AGENT OR ITS AUTHORIZED DEALER OF THE PROBLEM IN WRITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE Special Programs SOMETIMES BMW OF NORTH AMERICA LLC BMW NA OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECK WITH YOUR AUTHORIZED BMW CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE Overview of BMW Limited Warranties Months New Vehicle Warranty 48 4 years 50 000 Miles es re ae ee 12 years Unlimited Miles a moa 8 years 80 000 Miles 3 years 50 000 Miles NN DARE UNES PREG Ee EE Rust Perforation Warranty T Federal Emission Warranty All Emission Related Parts 24 Specific Control Devices oc oa California Emission Control Warranty All Emission Related Parts 36 7 years 70 000 Miles HAINE SUE eee ee ieee ieee IE Mileage 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 Specific Control Devices 84 The California Emissions Control System Limited Warranty applies to all 2014 U S specification BMW vehicles registered i
12. ISTERED IN NEW JERSEY YOU MAY HAVE THE RIGHT UNDER THE LEMON LAW IN THE STATE OF NEW JERSEY TO A REFUND OF THE PRICE OF PURCHASE OR TO YOUR LEASE PAYMENTS Here is a summary of your rights 1 To qualify for compensation under the New Jersey lemon law you must give the manufacturer or your dealer opportunity to repair or correct the defect of the vehicle within the terms of protection under the lemon law which are the first 24 000 miles of operation or two years after the date of original date of delivery or whichever comes first N If the manufacturer or your dealer cannot fix or correct the defect within a reasonable amount of time you may have the right to return the vehicle and receive a full refund less a discount for the use of the vehicle w If it is assumed that the manufacturer or your dealer cannot repair or correct the defect and if the same defect continues to substantially exist after that the manufacturer has received a notice of the defect sent by certified mail with return receipt and has had a final chance to correct the defect or condition within 10 days of receiving the notice This notice must be received by the manufacturer within the terms of protection and can only be given after i the manufacturer or your dealer has attempted two or more times to correct the defect ii the manufacturer or your dealer has attempted at least once to correct the defect if the defect is one which can cause d
13. NIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Additionally if you are a California Connecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington resident and your vehicle is registered in that state your vehicle is eligible for California Emissions Warranty coverage These federal warranty provisions also apply to all vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions Federal Emissions Performance Warranty Valid only in the U S A including Puerto Rico In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The car was distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program and 2 The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Own
14. Non genuine BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW NA is not obligated to pay for repairs of the non genuine BMW parts or for repairs of any damage resulting from the use of non genuine parts BMW NA will not accept any liability under this warranty for repair of or damage caused by any parts and accessories not approved by BMW This warranty shall be null and void if the Vehicle Identification Number VIN has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and
15. QUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to damage caused by negligence improper accident damage repairs or improper use BMW NA will not accept any liability under this warranty for repair of or damage caused by any parts and accessories not approved by BMW This warranty shall be null and void if the Vehicle Identification Number VIN has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event Federal Emissions System Defect Warranty Valid only in the U S A including Puerto Rico This warranty applies only to U S specification vehicles distributed by BMW of Nort
16. S oa eae De eR aoe ae ew ane te 10 SIQN ANG DIIVE ewe ince a a cee A ote Se ie ee a lia d o An de eel ce 11 Trip Interruption Benefits 6 eee 11 Car Rental DISCOUNIS iaw saw wees Seas eee ee Oe EA POE ER ee ahha 11 EXClUSIONS wa 4 8 2 ad aia aa a aca then a waa a a ae ok 11 Customer Assistance Information 0 00 cece eee eee 12 Customer Assistance Notification sasaaa es 12 BBB Auto Line z saai a ees ee ee ee ne a a a a eee a a da ee ree a A 14 California Residents 2 2 ack nwa dita a hee Raw Eee AAA 15 Special Programs 000 cee eee es 16 Overview of BMW Limited Warranties 0000 eee eee 17 New Vehicle Limited Warranty 2014 Models Valid Only in the U S A including Puerto Rico 0o o ooooooomooo 18 WarnaMtor sida e aoe a ae aS ae 18 Warranty Begins 24 6 00 ee eee Big ak A eke ee ele ee oe a 18 Warranty Period isc cise io a co Wier at tee de EER wo ai a ear Ge Ow o eH ete he ae a 18 Warranty Coverage ss ocio caca Re oa keri he Rw ala wD A 18 Safety Belt Warranty Kansas 1 0 00 es 18 Other lieMS cs scab ewe eG HS ad ae Slee oa eA eee Kat ele 18 General Picas e aa a SH eS o ED w Sh was OS 19 Limited Warranty Rust Perforation 2014 Models o oo oooooooooooo 20 Federal Emissions System Defect Warranty Valid only in the U S A including Puerto Rico o o ooooooomomo 21 Whatis not Covered cs o credeati bee eee cee bee ee ee ee ee 22 General o s eek ae ek HALO ee O
17. Service and Warranty Information The Ultimate Driving Machine Owner Driver Information Name Address Owner Driver Telephones Business Home Model _M5 amp M6 Year 2014 VIN Retail In Service Date Trim Code Production Date Color Code License Plate Number BMW Center Telephone Numbers Offices Services Table of Contents Page BMW Ultimate Service 1 2 0c nnn 1 The BMW Maintenance Program 2 0 00 eee eee eee 1 GOVEragE baat eae we os eee ea ad aes Pele oe ae a Ee Dee dae dees BS 1 Maintenance Upgrade Option 0 0 ees 2 IntervalS xs irradia a 2 Condition Based Service CBS 2 00 cece eee 2 Service Required Display 200 e eee ee nnn 3 Info Display screen contents M6 shown M5 is similar o o o o ooooooo 3 Control Display screen contents 0000 eet ee 3 SYMDO S foc 6 gine o eae ee Ow oH Oa Me A ee ee 4 Special Note Maintenance Intervals 1 0 0 es 4 1200 Mile Running In Service 2 2 00 ees 5 Quality Certification sees oe Kees olde OEE eo eee 5 Fuel Quality Gasoline creea en eam aaa a a ah a E E E E a 6 Maintenance Service Summary 2 0 0 e eee eee eee eee 6 Standard operations isses c cee eek Rew Shae Hee BE EE ERE a bes 6 1200 Mile Running In Service aasa aaa 6 Engine OU us aa o ice e a a ee la far ee GD aoe de Bh di
18. ace wear indicators Rear brakes Maintenance work Replace brake pads clean brake pad contact points in calipers Brake discs Check surface and thickness replace as necessary Optional M Carbon Ceramic Brakes Visually check for brake disc wear using the surface wear indicators Parking brake Repair or replace parking brake shoes linings only if a reduction in the brake s effectiveness is noted When fitted parking brake shoes linings are excluded from coverage under the BMW Maintenance Program Carbon Ceramic Brake System brake rotors and pads are not covered under the BMW Maintenance Program Vehicle check Maintenance work gt Check operation of horn headlight flasher and hazard warning flashers gt Check instrument and control lighting and heater air conditioning blower Check lighting system Turn signals back up license plate interior incl map reading lights glovebox luggage area lights Safety belts Check condition and function Check windshield wiper and washer jet positions Tires Check tread depth wear pattern outer condition inflation pressure If necessary correct pressure Reset Tire Pressure Monitor Battery Check state of charge magic eye and charge if required Power steering reservoir Check fluid level Visually inspect all SRS airbag units for torn covers obvious damage or attachment of stickers Convertible Open the convertible top Activate automatic
19. aintenance Program Coverage The BMW Maintenance Program covers all factory recommended maintenance as determined by the Condition Based Service CBS system Additional specific items that need replacement due to normal wear and tear and that are not covered by the original New Vehicle Limited Warranty such as brake pads brake rotors and wiper blade inserts are included provided wear and tear exceeds BMW wear limits Any applicable adjustments required due to normal operating conditions are also included See pages 6 8 of this booklet for additional information Important Note Carbon Ceramic Brake System brake rotors and pads are not covered under the BMW Maintenance Program Exclusions from coverage include the following gt Items reimbursable under your New Vehicle Limited Warranty gt Optional Carbon Ceramic Brake System brake rotors and pads gt Gasoline and gasoline additive Windshield washer additive except when in conjunction with scheduled maintenance Tires wheel alignment tire balance and rotation Parking brake shoes linings Wear and tear of soft trim items such as seats carpets moldings headliner door panels and all chrome trim Damage including consequential which results from negligence improper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road
20. anty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with paragraph c above such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List If your California registered vehicle is between 7 and 8 years old and has been driven less than 80 000 miles then your vehicle is eligible for additional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a Smog Check test failure due to a defect in a part which is warranted for 7 years 70 000 miles is covered Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the car is received by the authorized BMW center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the Condition Based Service system and displayed on the instrument panel However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance
21. ation The free BMW Roadside Assistance Smartphone App dispatches fast reliable service to your BMW For more details and to download the App for your iPhone BlackBerry Android or Windows Mobile Smartphone visit http roadsidemobile com bmw Owner s Eligibility You are covered if your vehicle is gt Anew BMW automobile distributed by BMW NA and purchased at an authorized BMW center OR gt Anew BMW automobile purchased under the BMW NA European Delivery Plan OR gt Anew U S version BMW automobile purchased under the Diplomatic or Military Sales programs operated in any of the 50 states Canada and Puerto Rico The vehicle itself is covered when driven by any authorized driver Protection New BMWs Protection is provided for 4 years unlimited miles NOTE This does not affect warranty coverage which remains at 4 years 50 000 miles Certified Pre Owned BMWs 6 years unlimited miles from the original in service date Getting Started For your convenience a decal showing Roadside Assistance information has been affixed on the driver s side of the windshield and in the rear compartment area Calling For Assistance The toll free BMW Roadside Assistance number 1 800 332 4269 is answered by a BMW Roadside Assistance service representative In order for you to receive quick and reliable services it is essential that you provide detailed and accurate information to the service repre
22. ation in the program Please contact BBB AUTO LINE at the address or phone number listed below for more details BBB AUTO LINE 3033 Wilson Boulevard Suite 600 Arlington VA 22201 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following information gt Your name and address gt The Vehicle Identification Number VIN gt The make model and year of your vehicle gt A description of the problem with your vehicle BBB AUTO LINE will also ask you for other information that may help resolve your concerns such as the purchase price of your vehicle any mileage at the time of purchase the current mileage and copies of repair orders BBB AUTO LINE will notify you when your claim has been filed If you decide to arbitrate you may attend the hearing in person or by telephone You may bring witnesses and give supporting evidence You may also submit your claim in writing and ask for a decision on the documents you submit without attending a hearing BBB AUTO LINE will usually render a decision within 40 days from the time you file your complaint The decision is binding on BMW NA if you decide to accept it BMW NA must comply with the decision within the time frame specified by the arbitrator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act The Act 15 U S C Sec 2301 et seq
23. ble number of attempts any defect or condition which substantially impairs the use value or safety of a new vehicle sold leased or registered in that state A reasonable number of attempts is generally defined as i four or more attempts to repair the same defect the number of attempts vary by state or ii the vehicle is out of service by reason of one or more repair s for more than a cumulative total of 30 days this period varies by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts we may be obligated either to replace the vehicle or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the vehicle by the owner lessee You should send written notification directly to BMW of North America LLC of the existence of an alleged defect Send written communication to the Customer Relations and Services Department address listed below BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood NJ 07675 1227 Telephone 1 800 831 1117 Email customerrelations bmwusa com IMPORTANT IF THIS VEHICLE HAS A DEFECT THAT SUBSTANTIALLY AFFECTS ITS USE VALUE OR SECURITY OR THAT MAY CAUSE DEATH OR SERIOUS BODILY INJURY IF DRIVEN AND WAS PURCHASED LEASED OR REG
24. ch the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof No claim under this warranty will be denied on the basis of use of a properly installed EPA certified emission part for maintenance and repair A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a vehicle only ifthe vehicle manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part Maintenance replacement or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part Immediately after the car has failed an EPA approved emission short test your claim can be made at any authorized BMW center The authorized BMW center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the authorized BMW center will notify you in writing of the reason s The authoriz
25. cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels containing more than 10 ethanol or other oxygenates with more than 2 8 oxygen by weight i e more than 15 MTBE or more than 3 methanol plus an equivalent amount of co solvent The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the Vehicle Identification Number VIN is altered or cannot be read or if the car has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVE
26. d Ayes meee a A we wg 6 Maintenance services connected to a specific engine oil service 6 Maintenance services that display in CBS 0000 eee ee 7 Frontbrakes otero ic a igh Kaew ae al Wate wh aw ce alate medal Bauhinia he O 7 Rear Drakes ena ine gor ele Se Rye ae Geto ib cae ited hh Sa nl eo Ra hu ena Mince oe a es 7 Vehicle Checks ie si eee baad ee ioa we mae Ha ee ee Gwe oS 7 Brake fluid iis conan ae ae as lo Hehe aa a Rie wee well GPE 7 Spark plugs connected to specific Engine Oil Service o o o ooooooooo o 8 Emission Control Maintenance Schedule 00 000 eee eee eee eee 8 Battery Care secca esd ir a ee E a a ee ee a a 8 Corrosion Protection 0 0 0 eee ia a a a 8 Restoring corrosion protection 1 0 0c eee a Wa A a G e a E G 9 Underbody Maintenance 2 2 sgir saai aem aaee ange EE E a Ae aS 9 BMW Roadside Assistance 2000 e eee ee 9 BMW Roadside Assistance Smartphone Application 0 0 0 0 ee es 9 Owners Eligibility s s s aa Ea id hae A Pe a Boe al ck ae E 9 Getting Started ons koh aoe cake Raa eR Ree ee ee we a ee 9 Calling For Assistance 0 0 00 ee es 10 Services sausa ai pe dee a eee we Era ce Beh eam Oa oe elm ew aw ete Ph a 10 DISpatchiSemviCe 20 0 6 oia oe Eee anal eae de Soke weed dot e 10 On Site Assistance tae ce eee Chee ee Ow EA ee be a D we we hala 10 LocksQuUe esas Gav lt Sea Bae eo eG Slave A ae wae bie ao 10 TOWING SENICE oie a caia id a fe te mk e B
27. d Service CBS system will determine the requirement for performing the maintenance services described in this section ending on page 8 These services may be required either individually or in conjunction with other maintenance services Maintenance services are performed as outlined in this section based on intervals of either time mileage or after performing a specified number of previous services These intervals correspond to the latest information available when this Booklet was printed Maintenance intervals are subject to change with newer vehicles or may also apply retroactively Your authorized BMW center will be able to advise and perform maintenance services as required by the most recent information that applies to your vehicle The maintenance services connected to a specific CBS engine oil service as outlined below apply to vehicles built as of July 2013 M6 vehicles built prior to July 2013 utilized a different CBS connected service item interval as indicated on page 8 Standard operations Maintenance work gt Verify Check Control messages gt Check indicator and warning lights gt Reset CBS display gt Inspect tires adjust tire pressures and reset Tire Pressure Monitor gt Check parking brake functionality while the vehicle is being driven into the workshop 1200 Mile Running In Service Maintenance work gt Change the engine oil and oil filter Use only BMW High Performance S
28. d may be dishonored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for towing is 100 00 Sign and Drive Typically if you are within the terms of your warranty the services you receive under the BMW Roadside Assistance program will not require payment In most cases you will simply sign a receipt from the provider of services Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows gt Breakdowns that are warranty related and gt Must occur in excess of 100 miles from the driver s primary residence and gt Repairs cannot be completed during normal business hours on the same day of breakdown 11 Reimbursements will be made for meals lodging car rentals and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center Original receipts must accompany all reimbursement requests Trip interruption coverage is limited to 1 000 00 per incident for a maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discounts are available from several car rental companies Benefits may vary with each company and location and are subject to change w
29. dition Based Service CBS display and or as outlined in the Maintenance Service Summary section of this booklet Prior to performing service or repair work under warranty when necessary the owner must present to the authorized BMW center proof that the periodic maintenance services were performed at the required intervals The repair invoices receipts for the completion of required maintenances services should be retained for this purpose Safety Belt Warranty Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the vehicle must be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas Other Items Wheel alignment balancing and wiper blade inserts are covered up to the first 2 000 miles on the vehicle Items which are subject to wear and tear or deterioration due to driving habits or conditions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar items are specifically limited to defects in material or workmanship What is not covered Remote control transmitter battery replacement Damage including consequential which results from negligence improper operation of the vehicle improper repa
30. e Ede ORM A Re Wah ds oe ae Dee awh 22 Federal Emissions Performance Warranty Valid only in the U S A including Puerto Rico 0ooo oooooomomomo o 23 California Emission Control Warranty Statement Your Warranty Rights and Obligations lt lt lt lt ooooomommomomomomoooo 25 Manufacturer s Warranty Coverage nasasa et ee 25 Owner s Warranty Responsibilities 0 000000 0c ee 25 California Emission Control System Limited Warranty ooomcoommmo anes 26 Whatisnotcoveredi sup iiie wl Gti a Pe a de nea OE ee we EA ae Se 27 Generals gcc40k ead eee hiv eae ese SRS EW e wea Hae ee ew A ce 28 California Emission Warranty Parts List 2 20 0000 ees 29 Notice usa a eet wae ee wh Ree ee eae OS ne he ws wen 30 Correcting Updating or Changing Vehicle Related or Ownership Information 30 Tire Warranty Statement 000 eee ee 30 2014 M5 and M6 Models covered in this Booklet Series Body Style Models 5 Series Sedan M5 6 Series Coupe M6 Convertible M6 Gran Coupe M6 BMW Ultimate Service BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind This service includes gt The BMW Maintenance Program No cost factory recommended maintenance for 4 years 50 000 miles from the original in service date whichever comes first gt BMW Roadside Assistance No cost 24 7 on the road assistance for 4 years unlimited miles fro
31. eath or serious bodily injury if the vehicle is operated or iii the vehicle has been out of service for repairs by a total of 20 calendar days accumulation or more or in the case of a rolling motorized house motorhome 45 days or more 13 4 If the same defect substantially continues to exist after the manufacturer has had the last opportunity to repair or correct the defect you may file a claim for compensation under the New Jersey lemon law FOR COMPLETE INFORMATION ABOUT YOUR RIGHTS AND RESOURCES UNDER THIS LAW INCLUDING THE MANUFACTURER S ADDRESS FOR NOTIFICATION OF THE DEFECT PLEASE CONTACT NEW JERSEY DEPARTMENT OF LAW AND PUBLIC SAFETY DIVISION OF CONSUMER AFFAIRS LEMON LAW UNIT POST OFFICE BOX 45026 NEWARK NEW JERSEY 07101 PHONE NUMBER 1 973 504 6226 IMPORTANTE SI EL VEHICULO TIENE UN DEFECTO QUE AFECTE DE MANERA SUSTANCIAL SU USO VALOR O SEGURIDAD O QUE PUEDA CAUSAR LA MUERTE O LESIONES CORPORALES GRAVES SI SE MANEJA Y SE COMPRO ARRENDO O REGISTRO EN NUEVA JERSEY PUEDE TENER DERECHO EN LOS TERMINOS DE LA LEY SOBRE DEFECTOS CONOCIDA COMO LEMON LAW DEL ESTADO DE NUEVA JERSEY A UN REEMBOLSO DEL PRECIO DE COMPRA O DEL PAGO DEL ARRENDAMIENTO Aqu le damos un sumario de sus derechos 1 Para tener derecho a una indemnizaci n en los t rminos de la Lemon Law de Nueva Jersey debe dar el fabricante o a su concesionaria la oportunidad de reparar o corregir el defecto del veh culo dentro de los
32. ed BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Director Field Operations and Support Division 6406J Environmental Protection Agency 401 M Street SW Washington D C 20460 The following systems are covered by the Federal Emission Performance Warranty for a period of 2 years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all of the systems listed may not be used on your vehicle For assistance in determining which systems and specific components within these systems apply to your vehicle please contact your authorized BMW center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ONBOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or systems are is covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles whichever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ONBOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the Onboard diagnostic system please c
33. equirements distance traveled is only one of the significant factors A vehicle driven for 50 000 miles of short trips in the city with numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50 000 miles for long distances at low engine speeds primarily at operating temperature The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service CBS system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as high or low engine speeds and short or long trip driving Condition Based Service CBS CBS is a further development of the Service Interval Indicator System The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually gt Engine oil gt Brakes front and rear separately gt Brake fluid gt Vehicle check gt Required State Inspection s CBS thus determines the current and future maintenance requirements This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance The replacement intervals for the microfilter and the spark plugs are not shown in the CBS 4 Disconnecting the battery during periods of long term s
34. er s Manual supplied with the car and 3 The car fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the car having to bear a penalty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity is not remedied within a specified period of time Then in accordance with the provisions of section 207 b of the Clean Air Act BMW NA warrants that if the car is eligible for coverage under this warranty any non conformities in the car which cause it to fail an EPA approved emissions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the car comply with applicable emissions standards The decision whether to adjust repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the warranted part Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as asales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control 23 components as listed on page 24 for whi
35. fornia Emission Control System Limited Warranty for a period of 7 years or 70 000 miles whichever comes first Model M5 M6 Coverage 7 Years 70 000 miles Catalytic Converter Charge Air Cooler Cylinder Head Cover Gasket Set Engine Control Module Exhaust Manifold Exhaust Manifold Gasket Fuel Feed Line To High Pressure Pump Inlet Fuel Supply Module Fuel Tank Gasket Between Exhaust Manifold and Turbo e High Pressure Fuel Pump Intake Manifold 7 Intake Manifold Gasket Intake Muffler Knock Sensor Throttle Body Transmission Control Unit Turbocharger Vacuum Pump Vacuum Tank Valvetronic Actuator VANOS VVT Adjustment Unit 29 Notice The National Traffic and Motor Vehicle Safety Act of 1966 requires manufacturers to be in a position to contact vehicle owners when a correction of a safety related defect or noncompliance issue with an applicable federal motor vehicle safety standard becomes necessary Please see the Correcting Updating or Changing Vehicle Related or Ownership Information section Correcting Updating or Changing Vehicle Related or Ownership Information To enable BMW to contact you with important vehicle product and safety updates including vehicles with expired warranty coverage please update your vehicle related or ownership information by either gt Logging on at ww
36. g repairs to the transmission Quality Certification fi Quality Certification y Performed by selling BMW center Stamp with Code FREE OF CHARGE Date Mileage Authorized ae Signature of Service Manager_____________ A For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of the form is on file at the selling authorized BMW center Fuel Quality Gasoline Only use fuels advertised to have adequate detergency and low alcohol such as ethanol content Please refer to your owner s manual for important information on the fuel recommended for use in your vehicle Use of fuels with insufficient detergent and or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves and when applicable adjusting the engine idle We suggest having this work performed by your authorized BMW center perhaps while regular maintenance is performed Your authorized BMW center can also recommend a gasoline additive that will provide sufficient detergency This recommended unscheduled maintenance which may be necessitated by use of inappropriate fuels is not required in order to maintain the emission warranty It also is not covered by your vehicle s warranty because no defect in material or workmanship or component failure is involved Maintenance Service Summary The Condition Base
37. ge the approximate date and mileage at the time any problem s were first brought to the attention of BMW NA or one of our dealers and a statement of the relief you are seeking There is no charge to the customer in bringing this claim BBB AUTO LINE staff may try to help resolve your dispute through mediation If mediation is not successful or if you do not wish to participate in mediation claims within the 15 D N program s jurisdiction may be presented to an arbitrator at an informal hearing The arbitrator s decision should ordinarily be issued within 40 days from the time your complaint is filed there may be a delay of 7 days if you did not first contact BMW NA about your problem or a delay of up to 30 days if the arbitrator requests an inspection report by an impartial technical expert or further investigation and report by BBB AUTO LINE You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793 22 You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title of the Magnuson Moss Warranty Act 15 U S C sec 2301 et seq If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793 22 or Title of the Magnuson Moss Warranty
38. ght SAE grade is based on the climatic conditions in the region in which you normally drive your BMW To best determine which SAE grade is best suited for your vehicle contact an authorized BMW center If you are unable to obtain a recommended synthetic oil from the list above for the purpose of topping up the engine oil level only use only a synthetic oil with an API rating of SM or higher The following maintenance services Brake Fluid Service Intake Air Cleaner Service Oxygen Sensor Service Spark Plug Service Ventilation Microfilter Service must be performed when required as indicated by the following as applicable gt The specified CBS engine oil service counter interval gt The time interval the first occurrence is based on the vehicle s production date gt The stated mileage stated for a non connected maintenance service Refer to pages 6 8 for additional information Additionally The engine coolant has a long term rating and does not need to be changed except for system repairs The automatic and manual transmissions installed in BMW vehicles are factory filled with long term rated fluids The transmission long term rated fluid does not need to be changed except when necessary during repairs to the transmission For your convenience you may also wish to have your authorized BMW center perform any necessary operations to fulfill any state inspection requirements in your a
39. h America LLC BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provisions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the car a was designed built and equipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 24 for which the warranty period is 8 years or 80 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as asales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier Warranty claims must be made as soon as reasonably possible after a defect is discovered To make a claim the car must be brought to any authorized BMW center during normal business hours The authorized BMW center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure
40. ifications If you have any questions regarding your warranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood NJ 07675 1227 Telephone 1 800 831 1117 Email customerrelations bmwusa com Website www bmwusa com orthe California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 California Emission Control System Limited Warranty This warranty applies to California certified vehicles distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program registered and operated primarily in California The California Emissions Control System Limited Warranty applies to all 2014 U S specification BMW vehicles registered in California Connecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is a designed built and equipped so as to conform with the applicable California Air Resources Board emission standards b free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first c free from defects in materials and workman
41. ir lack of or improper maintenance environmental influences flood accident or fire damage road salt corrosion or use of improper or contaminated fuel Damage to the engine transmission or any related component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as spark plugs lubricants fluids engine tune up parts replacement of filters coolant and refrigerant Failure to maintain the vehicle properly in accordance with the instructions in the Owner s Manual or the Service section of this Statement that results in the failure of any part of the vehicle Modification of the vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and or operating specifications or which result in damage to the other original components electrical interference electrical short radio static water leaks and wind noise Tires are warranted by their respective manufacturer See the Tire Warranty Statement on page 30 Driving over rough or damaged road surfaces as well as debris curbs and other obstacles can cause serious damage to wheels tires and suspension parts This is more likely to occur with low profile tires that provide less cushioning between the wheel and the road Be careful to avoid road hazards and reduce your speed especially if your vehicle is equipped with low profile tires
42. ithout notice Simply use the following information to receive your discount Avis Discount Code B769775 1 800 331 1212 Budget Discount Code T464331 1 800 527 0700 Enterprise Discount Code NA24109 1 800 RENT A CAR Hertz Discount Code CDP 1646338 1 888 204 0234 Exclusions Specifically excluded from coverage are gt Fines taxes or impound towing fees caused by a violation of local or state law gt Expenses related to extreme adverse weather conditions including but not limited to floods hurricanes and tornadoes removal from water snow ice etc gt Expenses for the removal of snow tires and mounting or removal of snow chains Customer Assistance Information Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us We take pride in our product as does the authorized BMW center who services it If you should ever have a question regarding your authorized BMW center s service or your BMW s performance we recommend that you contact your authorized BMW center When contacting an authorized BMW center we suggest that depending upon the nature of your contact you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the authorized BMW center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper re
43. l document the information and will make reasonable efforts to deliver the message to the message recipient Personal Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representatives a call and we will provide you with a detailed easy to read computerized trip itinerary and companion map package Please allow up to two weeks to process your request Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel conditions is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner driver The New Vehicle Limited Warranty does not cover any of the above on site services Lock Out Your BMW is equipped with an advanced entry system which cannot be bypassed by traditional locksmith methods without significant damage to your vehicle However in the event that you find yourself locked out a simple telephone call to Roadside Assistance will help you get back on the road A representative will help you find transportation or arrange towing service to the nearest authorized BMW center Related towing costs
44. left please contact the BMW Customer Relations Center at 1 800 831 1117 BMW Customer Relations Center at 1 800 831 1117 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL m FIRST CLASS MAIL PERMIT NO 131 WESTWOOD NJ S HH SS BMW of North America LLC ST PO Box 1227 es Westwood NJ 07675 9868 Attn Customer Satisfaction hobbit abla doll NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 131 WESTWOOD NJ BMW of North America LLC PO Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 or at www bmwusa com MyAccount Please Check One U Address Change UW Ownership Change Q Mr Mrs O Ms Last Name First Name Middle Initial Address Number Street Apt Suite City State Zip AM Phone PM Phone Email Cell Phone Comments VIN Current Date Z Z Date of Change of Status Z A Sold Privately U Print name amp address of new owner above if known The information provided by you will be used by BMW to update Purchased Privately UO Exported a new owner and customer information Rest assured that we will Traded a Destroyed a not rent or sell your personal information to anyone To see our privacy policy please go to w
45. les Emission Control Components Oxygen sensor Replace at intervals of 120 000 miles Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution Connected maintenance services items intervals for 2014 M6 vehicles built prior to July 2013 Fuel System Air filter Replace at every 2nd Engine Oil Service Ventilation microfilter Replace at every 2nd Engine Oil Service Ignition System Spark plugs At every 4th Engine Oil Service Basic Drivetrain Rear axle differential At every 3rd Engine Oil fluid Service Optional manual At every 3rd Engine Oil transmission fluid Service Battery Care If your car is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use of the vehicle could result in short term starting problems and in the long term could damage the battery In case the car is not operated for several weeks itis advisable to gt consider using a proper trickle charger following the charger manufacturer s instructions to maintain the battery s state of charge or gt consult your authorized BMW center regarding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected fro
46. ls or workmanship to the first retail purchaser and each subsequent purchaser Warranty Begins Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as asales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first except for as noted below Warranty Coverage To obtain warranty service coverage the vehicle must be brought upon discovery of a defect in material or workmanship to the workshop of any authorized BMW center in the United States including Puerto Rico during normal business hours The authorized BMW center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision whether to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the authorized BMW center Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof All maintenance services must be performed to keep your warranty coverage valid It is the owner s responsibility to maintain the vehicle as indicated by the vehicle s Con
47. m freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your authorized BMW center for further guidance and information Corrosion Protection Extensive corrosion protection measures implemented by BMW now make it possible to offer a 12 year unlimited mileage anti corrosion warranty against rust perforation on your vehicle provided that the vehicle is properly maintained Information on proper maintenance is available in this Booklet and your vehicle s Owner s Manual The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly For additional information on the 12 year unlimited mileage anti corrosion warranty see the Warranty Section of this Booklet page 2
48. m the original in service date Also includes trip interruption benefits as well as trip routing services gt New Vehicle Limited Warranty Limited coverage for defects in materials and workmanship for 4 years 50 000 miles from the original in service date whichever comes first Repairs will only be made at authorized BMW centers using Original BMW Parts The BMW Maintenance Program The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership This program has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven A 2014 M5 and M6 vehicle purchased from an authorized BMW center in the United States including Puerto Rico is covered by the BMW Maintenance Program for 48 months or 50 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator Aftersales Mobility Program AMP Vehicle or BMW Group company vehicle whichever is earlier Any authorized BMW center in the United States including Puerto Rico will perform the scheduled and or additional maintenance services on your vehicle at no expense to you so long as your vehicle qualifies for coverage under the BMW M
49. n California Connecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington Your vehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those conditions If you wish to operate your vehicle in another country or region you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements You should also be aware of any applicable warranty limitations or exclusions for such country or region In such case please contact the Customer Relations and Services Department for further information The BMW limited warranties apply only to U S specification BMW vehicles and is valid only when repairs are performed at an authorized U S BMW center subject to all applicable exclusions or limitations All other U S specification programs such as Roadside Assistance and the Maintenance Programs are also valid only in the U S 17 New Vehicle Limited Warranty 2014 Models Valid Only in the U S A including Puerto Rico Warrantor BMW of North America LLC BMW NA warrants during the Warranty Period the 2014 U S specification BMW vehicles distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materia
50. nance items stated herein reflect the latest information available at the time of the printing of this Booklet and are subject to change The completion of certain subsequent maintenance items or services as required to properly maintain your vehicle will be specified at intervals computed by the BMW Condition Based Service system as follows 2014 M6 vehicles built prior to July 2013 utilized a different CBS connected service item interval as detailed on page 8 gt Oil Service Engine oil should be changed with the engine at operating temperature All 2014 model year M5 and M6 vehicles are factory filled with BMW High Performance SAE 5W 30 Synthetic Oil BMW part number 07 51 0 002 545 We recommend this oil for regularly scheduled engine oil changes BMW recommends that you check your engine oil level whenever you add fuel to your vehicle For information on checking your engine oil level refer to your vehicle s Owner s Manual If you need to add oil between oil changes and BMW High Performance Synthetic Oil is unavailable for the purpose of topping up the engine oil level only BMW recommends use of one of the below listed synthetic oils The synthetic oils listed below meet BMW s Long life rating LL 01 API rating SL gt Castrol Syntec European Formula SAE OW 30 gt Mobil 1 SAE OW 40 gt Pennzoil Platinum European Formula Ultra SAE 5W 30 gt Valvoline SynPower SAE 5W 30 The choice of the ri
51. of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the car is received by the authorized BMW center 21 Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof For assistance in determining which specific parts or components of your vehicle are covered under this warranty please contact your authorized BMW center It is the owner s responsibility to have all scheduled inspection and maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the onboard BMW Condition Based Service system and displayed on the instrument panel The instructions for proper maintenance and use can be found in the Owner s Manual It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty exce
52. ontact your authorized BMW center 24 California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America LLC BMW NA are pleased to explain the emission control system warranty on your 2014 vehicle In California new motor vehicles must be designed built and equipped to meet the State s stringent anti smog standards BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse neglect or improper maintenance of your vehicle The California Emissions Control System Limited Warranty applies to all 2014 U S specification BMW vehicles registered in California Connecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine computer Also included may be hoses belts connectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your vehicle at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For 3 years or 50 000 miles whichever occurs first 1 If your vehicle fails a Smog Check inspection all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes
53. pt in emergency situations In an emergency situation where an authorized BMW center or a warranty replacement part is not reasonably available within 30 days repairs may be performed at any available service establishment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for labor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be presented at an authorized BMW center as a condition of reimbursement for emergency repairs not performed by an authorized BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of the emission control system If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts or non EPA certified parts does not invalidate the warranty on other components unless non genuine BMW parts or non EPA certified parts cause damage to warranted parts What is not covered This warranty does not
54. rea concurrent with the maintenance services specified above during other repairs Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program BMW has applied the most modern technological advances not only to the design and production of your vehicle but also to computing of the optimum maintenance interval for your type of operations and driving style Your authorized BMW center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time to help maximize your satisfaction with your BMW its longevity and resale value 1200 Mile Running In Service The engine in your BMW M5 and M6 is a race bred engine design which includes increased power output and maximum engine speeds compared to conventional BMW 5 and 6 Series V8 engine The increased power output also affects other major drivetrain components such as the optional manual transmission and the rear axle differential The 1200 Mile Running In Service requires changing the oil in the engine the optional manual transmission and the differential Excluding the optional manual transmission the M DCT Drivelogic transmissions installed in BMW vehicles are factory filled with long term rated transmission oil The long term rated transmission oil does not need to be changed except when necessary durin
55. salt corrosion alteration installation of non genuine BMW accessories or use of improper poor quality or contaminated fuel gt Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be determined gt Maintenance or repair after the vehicle is deemed a total loss gt Maintenance or repairs performed by other than an authorized BMW center within the United States including Puerto Rico gt Topping off low fluids e g engine oil antifreeze washer fluid etc except when done in conjunction with a scheduled maintenance or other required maintenance work as outlined in the customized maintenance checklist printout that is performed during an applicable Maintenance Program period gt Vehicles used in competitive events gt Oil changes performed outside the recommended maintenance intervals as indicated by the Condition Based Service Maintenance Upgrade Option Please contact your authorized BMW center for information regarding the purchase of optional Maintenance Program Upgrades Eligibility and coverage exclusions may apply Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Condition Based Service Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage However driving conditions have a major influence on routine maintenance r
56. sentative Be prepared to give Your name Your complete Vehicle Identification Number found on your vehicle registration or on the bottom driver s side of your windshield Model description of your vehicle License plate number of your vehicle Vehicle location including nearby crossroads intersections highway mile markers street numbers landmarks etc Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance service representative gt Adescription of your vehicle s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help NOTE If you are using the free BMW Roadside Assistance Smartphone App the information above is not required Emergency Valet service Should there be a need beyond BMW Roadside Assistance Emergency Valet service will provide a personal assistant who will help in every way to get you to your final destination Emergency Valet service will help you locate a rental car or taxi agency hotel or even help procure airline reservations In the event of an emergency this service will assist you in getting information out to the proper party whether it is business or personal If we are unable to contact one of your party the message relay service wil
57. ship in emission related parts which are contained in the California Emission Warranty Parts List on page 29 for a period of 7 years or 70 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as asales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier To obtain service under this warranty the vehicle must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW center during normal business hours The authorized BMW center will honor or deny your claim within 26 30 days If the claim is denied the authorized BMW center will notify you in writing of the reason s The authorized BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The authorized BMW center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warr
58. sponse we urge you to contact the General Manager or authorized BMW Center Operator Despite the best intentions of all parties a misunderstanding may occur between you and your authorized BMW center Should this occur and you require further assistance please contact the BMW NA Customer Relations and Services Department at Telephone 1 800 831 1117 Email customerrelations bmwusa com Website www bmwusa com When contacting us we ask that you provide the following information Your name address and telephone number Vehicle Identification Number last seven digits Vehicle delivery date Vehicle mileage Selling authorized BMW center s name Servicing authorized BMW center s name Description of the problem A BMW NA Customer Relations and Services Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your authorized BMW center Please remember the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle They have the necessary equipment and the personnel to achieve this goal We are confident that every effort will be made to ensure your satisfaction Customer Assistance Notification During a specific period for example the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW center to repair in a reasona
59. sustancial despu s de que el fabricante ha tenido la ltima oportunidad de reparar o corregir dicho defecto puede presentar una reclamaci n de indemnizaci n en los t rminos de la Lemon Law de Nueva Jersey SI DESEA MAS INFORMACION ACERCA DE SUS DERECHOS Y RECURSOS EN LOS TERMINOS DE ESTA LEY INCLUIDA LA DIRECCION DEL FABRICANTE PARA NOTIFICACIONES DE DEFECTOS ESTOS SON LOS DATOS DE CONTACTO NEW JERSEY DEPARTAMENT OF LAW AND PUBLIC SAFETY DIVISION OF CONSUMER AFFAIRS LEMON LAW UNIT POST OFFICE BOX 45026 NEWARK NEW JERSEY 07101 TELEFONO 1 973 504 6226 BBB Auto Line If your concern is still not resolved to your satisfaction BMW NA offers additional assistance through BBB AUTO LINE in ARKANSAS CALIFORNIA GEORGIA IDAHO IOWA KENTUCKY MARYLAND MASSACHUSETTS MINNESOTA PENNSYLVANIA and VIRGINIA BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business 14 Bureaus BBB AUTO LINE resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be heard You can select mediation or arbitration or both The program is free of charge to you the consumer but there are some minimum requirements for particip
60. t interval Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the Vehicle Identification Number VIN is altered or cannot be determined or if the car has been declared a total loss or sold for salvage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW center or the BMW NA Customer Relations and Services Department at 1 800 831 1117 You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Operations Division 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW service department head and telephone number 28 California Emission Warranty Parts List The following components are covered for defects by the Cali
61. t marker Turn the controller until Status is selected and press the controller Vehicle status A list of selected maintenance operations and if applicable inspections required by law is displayed You can request more detailed information on every entry Select the entry and press the controller Date 05 2016 Vehicle inspection Next state inspection due soon To exit from the menu Select the 43 arrow and press the controller Symbols No service is currently required A The deadline for service or a state inspection is approaching Please contact your authorized BMW center for an appointment The service deadline has already passed You can request more detailed information on every entry Turn the controller to scroll through the list then confirm the selected entry 43 Confirm to exit the list The current service status is automatically saved in the vehicle s key The Service Advisor at your authorized BMW center has a device called a key reader When your Service Advisor inserts your key into the key reader all pertinent vehicle and servicing data will be available and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service Special Note Maintenance Intervals The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service CBS system The mainte
62. torage will interrupt the calculation of time based services BMW recommends that you have all items requiring time based maintenance such as brake fluid and possibly also the engine oil and microfilter brought up to date by your authorized BMW center Also see the section on battery care on page 8 of this Booklet 4 Service Required Display Info Display screen contents M6 shown M5 is similar EZ GEI The distance remaining until your next service briefly appears when you switch on the ignition gt The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever 4 For certain maintenance operations you can view the respective distance remaining or due date individually in the Control Display Control Display screen contents The current Status of Service items determined by the CBS is shown in the Control Display You can also view additional information on the service and maintenance requirements 1 Open the start menu 2 Press the controller to select the i menu 3 Select Info Sources and press the controller 4 Select Service Info and press the controller 5 Turn the controller until Vehicle status is selected and press the controller 3 Vehicle Info Quick reference Search by pictures Owner s Manual Onboard info Trip computer Y Vehicle status 6 If necessary move the highligh
63. ty Replaced parts and paid invoices must be presented to an authorized BMW center as a condition of reimbursement for emergency repairs not performed by an authorized BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genuine BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts does not invalidate the warranty on other components unless non genuine BMW parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering disconnection improper or inadequate maintenance except if performed by an authorized BMW center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owner s Manual The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacemen
64. very of the vehicle to the buyer NOTICE TO BMW NA AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS BMW of North America LLC Customer Relations and Services Department P O Box 1227 Westwood NJ 07675 1227 1800 831 1117 customerrelations bmwusa com 8 The following remedies may be sought in BBB AUTO LINE repairs reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity repurchase or replacement of your vehicle and compensation for damages and remedies available under BMW NA s written warranty or applicable law 9 The following remedies may not be sought in BBB AUTO LINE punitive or multiple damages attorney s fees or consequential damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision issued by a BBB AUTO LINE arbitrator If you reject the decision you will be free to pursue further legal action The arbitrator s decision and any findings will be admissible in a court action If you accept the arbitrator s decision BMW NA will be bound by the decision and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision 12 Please call BBB AUTO LINE at 1 800 955 5100 for further details about the program IDAHO Residents IMPORTANT IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER THE STATE S L
65. w bmwusa com to access your My BMW Account create a new account as necessary gt Contacting the BMW Customer Relations and Services Department at 1 800 831 1117 gt Complete and mail the Information Change Card located at the back of this Booklet Please have your vehicle s 17 character Vehicle Identification Number VIN available 30 Tire Warranty Statement Original equipment tires on new BMW vehicles are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statement The CD ROM BMW provided in the vehicle s documents portfolio contains the warranty statements for the following original equipment tire manufacturers as applicable to your vehicle gt Bridgestone Firestone gt Continental gt Goodyear Dunlop gt Hankook gt Michelin gt Pirelli However we also recommend either contacting or visiting the specific tire manufacturer s website to ensure that you have the most current warranty information that applies to your tires Should you have difficulty in obtaining the applicable warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the situation Instructions for proper tire care and maintenance are contained in the Wheels and Tires section of your vehicle s Owner s Manual For immediate updates or if there are no cards left please contact the For immediate updates or if there are no cards
66. ww bmwusa com about privacy html Lease Ended Qu Stolen Q or call 800 831 1117 to request a copy Gifted a Never Owned a Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 or at www bmwusa com MyAccount Please Check One U Address Change U Ownership Change Q Mr Mrs Q Ms Last Name First Name Middle Initial Address Number Street Apt Suite City State Zip AM Phone PM Phone Email Cell Phone Comments VIN Current Date Z A Date of Change of Status Z Z Sold Privately U Print name amp address of new owner above if known The information provided by you will be used by BMW to update Purchased Privately UO Exported a new owner and customer information Rest assured that we will Traded a Destroyed a not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html Lease Ended Q Stolen Q or call 800 831 1117 to request a copy Gifted O Never Owned a More about BMW bmwusa com The Ultimate 1 800 334 4BMW Driving Machine 2013 BMW of North America LLC Woodcliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks European vehicles and products may be shown Printed in U S A 07 14 SD92 443 NNN il Il Iil Il ill Ill Iil Il European model shown

BMW M5 Sedan Service and Warranty Information

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