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BMW 335d Sedan Service and Warranty Information

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1. Immediately after the car has failed an EPA approved emission short test your claim can be made at any authorized BMW center The BMW center will honor or deny your claim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions Ifthe claim is denied the BMW center will notify you in writing ofthe reason s The 39 BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Director Field Operations and Support Division 6406 Environmental Protection Agency 401 M Street SW Washington D C 20460 The following systems are covered by the Federal Emission Performance Warranty for a period of two years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all ofthe systems listed may not be used on your vehicle For assistance in determining which systems and specific components within these systems apply to your vehicle please contact your BMW center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED W
2. If your concern is still not resolved to your satisfaction BMW NA offers additional assistance through BBB AUTO LINE in ARKANSAS CALIFORNIA GEORGIA IDAHO IOWA KENTUCKY MARYLAND MASSACHUSETTS MINNESOTA PENNSYLVANIA OHIO and VIRGINIA BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus BBB AUTO LINE resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be heard You can select mediation or arbitration or both The program is free of charge to you the consumer but there are some minimum requirements for participation in the program Please contact BBB AUTO LINE at the address or phone number listed below for more details BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington VA 22203 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following information gt Your name and address gt The vehicle identification number VIN gt The make model and year of your vehicle gt A description of the problem with your vehicle BBB AUTO LINE will also ask you for other information that may help resolve your concerns suc
3. BMW Emission Control System Service intervals are computed by the onboard BMW service interval indicator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the Owner s Manual It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center or a warranty replacement part is not reasonably available within 30 days repairs may be performed at any available service establishment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for labor parts and diagnosis in said area that are covered under this warranty Replaced parts and paid invoices must be presented at a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effectiv
4. ENDOME ON pia rado io e she ee vac det Gas a ee ei se En de 9 UG TOI IE ts nu a Metron ee Bh ae oat nie ec Bere AE An nn De ca oh E Lee 9 FONT Drake oera e a asa ae 9 NEAR DI AK A A A A A 9 vehicle Check arar ia e a a a et Wh al a Ga ee eee 9 EAS TG scsi Mir cs tee So ssh hast See ak ees ge A Re ate hes ae tog ah ce er tel dec cer shor Dh Sie ah AA 10 Automatic Transmission not shown in CBS 10 Emission Control Maintenance Schedule 10 Evidence of Maintenance Work 10 Battery Care ora anne a a tue es dalle 19 Corrosion Protection sus 19 Restoring corrosion protection 19 UNderbody malntenance Juliaca iaa eo ae NS ee nt 19 BOAYINSDECLON iia a a a ets doses uses tone 20 Customer Assistance Information 4 nn 26 Customer Assistance Notification 26 BBBAUTO EINE ui 22288 ur a EEE Site ARR a 27 California Residents 3 sexe ed 28 BS 2 be ne lus uv Br el 27 Special Programs une sn se A ROS E A sages 29 BMW Roadside Assistance 29 Owners ElIGIDIIDF 24224 eae hee eee EA eh a eS 30 Getting Stated vin u he AA ae a Oa Oa ee eA ee ea D Re 30 Calling For Assistance esta rin a aaa 30 Services navaja doe Beeler a ie Ge ee id oe ee lela 31 Dispaten SEVICE aaa rada id da en Ss AE a a aa E 31
5. and regular maintenance that justifies its resale or trade in value yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 11 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 12 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brak
6. explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 20 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary X Oi Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 21 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary e O Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center belo
7. Assistance For your convenience a decal which shows the same information as the Roadside Assistance card has been affixed to the tool kit cover on the trunk lid In a few weeks you will receive a permanent Roadside Assistance card by mail The original in service date and vehicle identification number VIN are embossed on the card This card should be carried by the driver of your BMW Calling For Assistance The toll free BMW Roadside Assistance number 1 800 332 4269 is answered by a BMW Roadside Assistance service representative In order for you to receive quick and reliable services it is essential that you provide detailed and accurate information to the service representative 30 Be prepared to give gt Your name and address gt Your complete Vehicle Identification Number found on your vehicle registration your permanent Roadside Assistance card or on the bottom driver s side of your windshield gt Model description of your vehicle gt Original in service date located on your Roadside Assistance card gt License plate number of your vehicle gt Vehicle location including nearby crossroads intersections highway mile markers street numbers landmarks etc gt Location you are calling from including a telephone number where you can be reached Ifyou are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance s
8. Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 17 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 18 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Battery Care If your car is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery Insufficient use ofthe vehicle could result in short term starting problems and in the long term could damage the battery In case the car is not operated for several weeks itis advisable to gt consider using a proper tric
9. Perforation Warranty im 12 years Unlimited Miles Federal Emission Warranty All Emission Related Parts 24 an 000 Specific Control Devices rs 8 years 80 000 Miles California Emission Control Warranty All Emission Related Parts 36 3 years 50 000 Miles Specific Control Devices 84 7 years 70 000 Miles 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 Mileage The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW vehicles sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington The BMW limited warranties applies only to U S specification BMW vehicles and is valid only when repairs are performed at an authorized U S BMW dealer subject to all applicable limitations All other U S specific programs such as Roadside Assistance and the Maintenance Program are also valid only in the U S However and to the extent still in effect an international warranty covers U S specification vehicles traveling outside the U S The duration and scope ofthe international warranty may be more limited than the U S limited warranties 33 New Vehicle Limited Warranty 2009 Models Valid Only in the U S A and Puerto Rico Warrantor BMW of North America LLC BMW NA warrants 2009 U S specification vehicles distributed by BMW NA or sold through the BMW NA European Delivery
10. Program against defects in materials or workmanship to the first retail purchaser and each subsequent purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Warranty Coverage To obtain service under this warranty the vehicle must be brought upon discovery of a defect in material or workmanship to the workshop of any authorized BMW center in the United States or Puerto Rico during normal business hours The BMW center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the BMW center Safety Belt Warranty Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the vehicle must be a new Car retailed in the State of Kansas and the repair performed by an auth
11. batteries and out of fuel conditions is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner driver The New Vehicle Limited Warranty does not cover any of the above on site services Lock Out Your BMW is equipped with an advanced entry system which cannot be bypassed by traditional locksmith methods without significant damage to your vehicle BMW encourages you to always carry your spare wallet key separately from your other keys However in the event that you find yourself locked out a simple telephone call to Roadside Assistance will help you get back on the road A representative will help you find transportation or arrange towing service to the nearest BMW center Related towing costs will be compensated up to 100 00 per incident You or the person driving your vehicle are responsible for any expenses related to replacement keys Towing Service In the event of a mechanical breakdown normally covered under the New Vehicle Limited Warranty your vehicle will be transported at no cost to the nearest authorized BMW center Your vehicle is also covered in the event of an accident or collision If a breakdown occurs after normal business hours your vehicle will be transported to a secure location and transported to the nearest authorized BMW center on the next business day If you request that the vehicle be tak
12. e low sulfur diesel is pumped into your diesel vehicle at the first notion of the mistake stop pumping and do not start the vehicle not even to move It away from the filling pump Serious engine damage can occur Contact your BMW center or Roadside Assistance immediately gt Your BMW 335d is equipped with a misfueling system which is intended to prevent gasoline from being pumped into the tank Most automotive diesel fuel nozzles will be of the recommended diameter 24mm When inserted into the fuel filler neck the fuel nozzle simultaneously presses two safety tabs located inside the fuel filler neck this will allow the fuel nozzle to be fully inserted for refueling A gasoline fuel nozzle diameter is smaller 16mm than an automotive diesel fuel nozzle If a gasoline fuel nozzle is inserted into the fuel filler neck of your diesel vehicle the smaller diameter fuel nozzle will not be able to simultaneously press the two safety tabs this will prevent the fuel nozzle from being fully inserted into the fuel filler neck gt The fuel tank capacity of your 335d is approximately 15 6 gallons including a reserve of 2 gallons gt To allow emergency filling of diesel fuel in locations using a commercial truck size diesel fuel filler nozzle which is larger than the nozzle for passenger cars and or for filling stations which dispense diesel fuel from a non conforming sized nozzle a diesel misfueling bypass adapter is included
13. in your Car gt The 335d s engine oil is different than for BMW gasoline engines Use only low ash fully synthetic oils meeting BMW s long life rating LL 04 One such oil is Castrol SLX Professional OE SAE 5W 30 This oil is also available at BMW Centers under BMW part number 07 51 0 037 195 There is a reference label located in the engine compartment with this part number gt Your 335d is equipped with a traditional dipstick located in the engine compartment item 2 note that the engine coolant tank item 1 is on the other side of the engine compartment than shown To check the engine oil level Park the vehicle on a level surface with the engine at operating temperature i e after driving continuously for at least 7 miles 2 Turn the engine off 3 Wait at least approximately 5 minutes 4 Pull the dipstick out and wipe dry with a lint free cloth paper towel or similar 5 Carefully push the dipstick fully into the tube then pull out again 6 The oil level must be between the two marks Z Games m Sa TIL me N A O dl C gt The quantity of oil between the two marks is approximately 1 quart gt Your 335d is equipped with Selective Catalyst Reduction SCR technology Diesel Exhaust Fluid DEF is injected into the exhaust system to help reduce the emissions of nitrogen oxides NOx DEF is designed to last until your next oil change before it need
14. of 7 years or 70 000 miles whichever comes first Coverage 7 Years 70 000 miles maaro RR Connection Pine Compressor Bypass S Connection Pipe Compressor Out Cylinder Head Cover GasketSet Delivery Unit wn Tank Fuel Pump Diesel Particle ter o Engine Control Mode S Exhaust Cooler For EGR O ExhaustMenifold Exhaust ManioldGasket SSS Exhaust Gasket Turbo To Exhaust Mania J o High Pressure Fuel Pump OOOO o High Pressure FuelRailAccumulato High Pressure Fuel Regulating Valve Injection Vale Fuelinesto en Injector Leakage Line Over ON Ling A Moses OSS AA ReagentDosing Module o i o ST Reagent Supply Module 0 O SER Catalyst Thermostat CC Fe Body e SS Transmission Control Module A AN Vaca Pump 44 Notice The National Traffic and Motor Vehicle Safety Act of 1966 requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW 45 Tire Warranty Statement Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the diffic
15. regarding your warranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood NJ 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com or the California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW vehicles sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington California Emission Control System Limited Warranty This warranty applies to California certified vehicles distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program registered and operated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is a designed built and equipped so as to conform with the applicable California Air Resources Board emission standards b free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements orto fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first c free from defects in materials and workmanship in emission related parts which are contained in the California Emis
16. residence and gt Repairs cannot be completed during normal business hours on the same day of breakdown Reimbursements will be made for meals lodging car rentals and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center Original receipts must accompany all reimbursement requests Trip interruption coverage is limited to 1 000 00 per incident for a maximum of five days per Incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements 32 Car Rental Discounts Discounts are available from Hertz and Enterprise car rental companies Benefits may vary with each company and location and are Subject to change without notice Simply display your Roadside Assistance card showing the applicable Plan number during reservation and at the time of rental to secure your discount Exclusions Specifically excluded from coverage are gt Fines taxes or impound towing fees caused by a violation of local or state law gt Expenses related to extreme adverse weather conditions including but not limited to floods hurricanes and tornadoes removal from water snow Ice etc gt Expenses for the removal of snow tires and mounting or removal of snow chains Overview of BMW Limited Warranties Months New Vehicle Warranty 48 4 years 50 000 Miles Rust
17. state inspection is approaching Please contact your BMW center for an appointment A The service deadline has already passed a Service required 9 43 am ok Engine oil oK Front brake pads ok Vehicle check ok Rear brake pads ok Brake fluid You can request more detailed information on every entry Turn the controller to scroll through the list then confirm the selected entry 43 Confirm to exit the list The current service status is automatically saved in the vehicle s ignition key The Service Advisor at your BMW center has a device called a key reader When your Service Advisor inserts your key into the key reader all pertinent vehicle and servicing data will be available and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service Special Note The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service CBS system The maintenance items stated herein reflect the latest information available at the time of the printing of this statement and are subject to change The most current maintenance recommendations are available from your authorized BMW center The performance of certain subsequent maintenance elements as required by the BMW New Vehicle Limited Warranty will be specified at intervals computed by the BMW Service Interval Indicator as follows gt Oil Service Engine oil shou
18. D CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Limited Warranty Rust Perforation 2009 Models BMW of North America LLC BMW NA warrants this original vehicle against defects in materials or workmanship which will result in rust perforation ofthe vehicle body for a period of 12 years unlimited mileage Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier To obtain service under this warranty the vehicle must be brought upon discovery of any rust perforation to the workshop of any authorized BMW center This BMW center will without charge for parts or labor either repair or replace the defective part s The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA REQUIRED MAINTENANCE In order to keep this warranty in effect the vehicle must be inspected at least every two years Any areas requiring preventative
19. ITH THE ABOVE SYSTEMS The following components and or system arelis covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles whichever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the on board diagnostic system please contact your BMW center California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America LLC BMW NA are pleased to explain the emission control system warranty on your 2009 vehicle In California new motor vehicles must be designed built and equipped to meet the State s stringent anti smog standards BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse neglect or improper maintenance of your vehicle Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine computer Also included may be hoses belts connectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your vehicle at no cost to you including diagnosis parts and labor Manufacturer s Warranty Coverage For 3 years or 50 000 miles whichever occurs first 1 If your vehicle fails a Smog Check inspection all n
20. Ono te ASSISTANCE ante edt a Meade ath o ne da Ghar Bea a 31 LIC KOU a A Ne Ed vec ne Maca matinee Wiel a STE han BN Meena ae ae A 31 FONNO SONCE dere ara dae de A 31 SIgn and DriVes 448 4 nov Guay dee ee an 4e De a a dc a aea ad ae 32 TND Interruption Besse ae a Beetle 32 Gar Rental DISCOUNTS rear AUD el a ke a 32 FXG IIS OWNS u De A A A ee ACA 32 Overview of BMW Limited Warranties 33 New Vehicle Limited Warranty 2009 Models Valid Only inthe U S A and Puerto Rico 34 Warant ee Y A SE ha A aca 34 Aarra y REO ada ds a A A E a 34 Warranty Begins s aore use dora Poe a RA ete ex 34 Waranty Coverage x ana dae ae ak ave oo aoa aro Le ee een 34 Safety Belt Warranty Kansas 62 au aa eae ee Oe doe a ae 34 Otherltems seda A A ok ae re ay ek et ee ao 34 Generali us Settee ne ei Dares ar he Be ie A Bek tad ii a ae ee aa 35 Limited Warranty Rust Perforation 2009 Models 36 REQUIRED MAINTENANCE 0 00 ce ee es 36 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico 37 Vhatis not covered ii 23 detonate drap weed dow eee ed ede 38 Generals iaa ba EA rasa ees ev do bad dao EA o ario 38 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico 38 California Emission Control Warranty Statement Your Warranty Rig
21. Service and Warranty Information 2009 meng The Ultimate Driving Machine E a Er k y ST RITA EU ga Nr 5 CSS Owner Driver Information Name Address Owner Driver Telephones Business Home Model 3 Series Diesel Year 2009 Retail In Service Date Trim Code Color Code Production Date License Plate Number BMW Center Telephone Numbers Offices Services Table of Contents Page 20093350 220 iaa E N A A A a 1 BMW Ultimate Service 000 cee eee mm mm mm mm mm nu 1 Special Notes on the BMW Advanced Diesel Engine 1 The BMW Maintenance Program es 3 COVER u ee ee a a 3 Maintenance Upgrade Option A NEON IS 5 tico ee en ta ee te tue a A 4 Condition Based Service CBS nn nn eee nn nn 4 Service Interval Display ae ne ne Gr a t 5 Info Display screen Contents ss aua ts arena a a ra ewes 5 Info Display screens in the instrument cluster 5 POSSIDIEGISPIAYS ur u sa an ee E ra ee ee E war we 6 Control Display screen contents vehicles with iDrive 7 SIMON sean is Gita Ae test eae Aa GA io anne 2 on nr er ee eus 7 Special Nole arado ia deb ee teen anh dae rn he de sida didas teddy ahd food 8 Quality Certification sis diodo ew a athe a a RAS ae a Oe Aa da 9 Maintenance Summary ccoo 9 Standard Operations visas ii RE BAS ew ek SE ek ES 9
22. al Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The car was distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program and 2 The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Owner s Manual supplied with the car and 3 The car fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the car having to bear a penalty or other sanction including the denial of the right to use the car under local state or federal law if the non conformity Is not remedied within a specified period of time Then in accordance with the provisions of section 207 b of the Clean Air Act BMW NA warrants that if the car is eligible for coverage under this warranty any non conformities in the car which cause it to fail an EPA approved emissions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the car comply with applicable emiss
23. ately Q Print name amp address of new owner above if known Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One 0 Address Change U Ownership Change Q Mr A Mrs Q Ms Last Name Address Number City State Email Comments VIN Street Zip The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Purchased Privately UO Exported a Traded a Destroyed a Lease Ended Q Stolen Q Gifted Q Never Owned Q First Name Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date Z Pe Date of Change of Status Z Z Sold Privately Q Print name amp address of new owner above if known Purchased Privately UO Exported a Traded a Destroyed a Lease Ended a Stolen a Gifted a Never Owned a More about BMW bmwusa com The Ultimate 1 800 334 4BMW Driving Machine 2008 BMW of North America LLC Woodlliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks Printed in U S A 08 08 SD92 373 European model shown
24. ay be delayed for a few seconds while the automatic fuel preheating system is active An indicator lamp in the instrument cluster will illuminate during this time Start the engine only after the indicator lamp goes out Automatic fuel preheating indicator lamp gt Engine breaking in Prior to driving the first approximately 1 250 miles do not exceed an engine speed of 3 500 rpm avoid full throttle acceleration and using the kick down function of the transmission After this mileage engine speeds can be gradually increased gt The BMW Advanced Diesel engine is designed to run only on Ultra Low Sulfur Diesel ULSD This fuel designation contains a maximum of 15 parts per million ppm of sulfur Service stations which dispense this fuel will have their pumps marked with this label ULTRA LOW SULFUR HIGHWAY DIESEL FUEL 15 ppm Sulfur Maximum Required for use in all model year 2007 and later highway diesel vehicles and engines Recommended for use in all diesel vehicles and engines gt A Cetane rating of 51 or higher is recommended for use in BMW Advanced Diesel Vehicle gt The use of biodiesel fuel is acceptable as long as the content is no higher than 5 B5 which meets ASTM D6751 specification If a biodiesel rated higher than B5 such as B10 or B20 is pumped into the vehicle damage to the fuel system components may occur gt If gasoline B10 or higher biodiesel or any other improper fuel i
25. ce and thickness if necessary replace at extra charge gt Parking brake Check condition brake lining thickness and function if necessary replace at extra charge Unless covered by Maintenance Program Vehicle Check Maintenance work gt Check operation of horn headlight flasher and hazard warning flashers gt Check instrument and control lighting and heater air conditioning blower gt Check lighting system turn signals back up license plate interior incl map reading lights glovebox flashlight luggage area lights gt Safety belts Check condition and function gt Check windshield wiper and washer jet positions gt Body Check for corrosion except cavities gt Tires Check tread depth wear pattern outer condition inflation pressure If necessary correct pressure gt Reset Tire Pressure Monitor gt Battery Check state of charge magic eye and charge if required gt Power steering reservoir Check fluid level gt Visually inspect all SRS airbag units for torn covers obvious damage or attachment of stickers gt Rear view mirrors gt Coolant Check fluid level and concentration gt Windshield washer and intensive cleaning system Check protection level fluid level top if necessary gt Brake system connections and lines Check for leaks damage and correct positioning gt Underbody incl all visible parts i e transmission rear axle fuel lines e
26. center Stamp with Code BMW center authorized signature 24 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary X Oi Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 25 Customer Assistance Information Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us We take pride in our product as does the BMW center who services it If you should ever have a question regarding your BMW center s service or your BMW s performance we recommend that you contact your authorized BMW center Should you travel to an unfamiliar area the BMW center directory provided at the time of delivery will help you locate the nearest authorized BMW center The centers listed are equipped to help you with matters related to your BMW vehicle When contacting an authorized BMW center we suggest that depending upon the nature of your contact
27. cification BMW vehicles sold leased and or registered in California Connecticut Maine Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont or Washington It is strongly recommended that any replacement parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have maintenance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days repairs may be performed at any available service establishment or by any individual using any replacement part A repair not completed within 30 days constitutes an emergency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warranty Replaced pa
28. dent damage repairs or improper use b Damage attributable to failure to perform required inspections maintenance at the specified intervals or in accordance with the BMW rust inspection maintenance program instructions Proof must be provided by a paid invoice or filling in the appropriate boxes in the Service Section of this Statement BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitive event Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico This warranty applies only to U S specification vehicles distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provisions of section 207 b ofthe Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the car a was designed built and equipped so as to conform at the time of sale with all regulations of the U S Environmental Protection Agency applicable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail
29. dside Assistance The BMW Roadside Assistance Program reflects BMW s commitment to your complete satisfaction with the BMW ownership experience It is available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year It is a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on page 32 Services provided by a third party business partner The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty Owners Eligibility You are covered if your vehicle is gt Anew BMW automobile distributed by BMW NA and purchased at an authorized BMW center OR gt A new BMW automobile purchased under the BMW NA European Delivery Plan OR gt A new U S version BMW automobile purchased under the Diplomatic or Military Sales programs operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the vehicle itself regardless of the driver Protection New BMWs Protection is provided for 4 years unlimited miles NOTE This does not affect warranty coverage which remains at 4 years 50 000 miles Certified Pre Owned BMWs 6 years unlimited miles from the original in service date Getting Started A temporary Roadside Assistance card can be found inside your vehicle portfolio It contains the 24 hour toll free number for Roadside
30. e Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 13 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 14 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Eng
31. ecessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection This is your emission control system PERFORMANCE WARRANTY 2 If any emission related part on your vehicle is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANTY For 7 years or 70 000 miles whichever occurs first If an emission related part specially noted on page 44 as having coverage for 7 years or 70 000 miles is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Owner s Warranty Responsibilities As the vehicle owner you are responsible for the performance of the required maintenance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days As the vehicle owner you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions
32. en to a location other than the nearest authorized BMW center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW center as long as it is within 50 additional miles of the nearest BMW center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are provided at the expense of the owner driver If it is necessary for you to have your vehicle towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures All claims must be submitted within sixty 60 days of the disablement or occurrence accompanied by the original receipts Claims received after that time period may be dishonored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for towing is 100 00 Sign and Drive Typically if you are within the terms of your warranty the services you receive under the BMW Roadside Assistance program will not require payment In most cases you will simply sign a receipt from the provider of services Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows gt Breakdowns that are warranty related and gt Must occur in excess of 100 miles from the driver s
33. eness of the emission control system If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts or non EPA certified parts does not invalidate the warranty on other components unless non genuine BMW parts or non EPA certified parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels other than as specified in the Owner s Manual The replacement of maintenance parts such as filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or ifthe part has been replaced earlier for reasons other than it being defective The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations Any car on which the odometer has been replaced or al
34. ered by The BMW Maintenance Program for 48 months or 50 000 miles whichever occurs first Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Any authorized BMW center in the United States or Puerto Rico will perform the scheduled maintenance services on your vehicle at no expense to you Coverage The BMW Maintenance Program covers all factory recommended maintenance as determined by the Condition Based Service CBS system Additional items that need replacement due to normal wear and tear and that are not covered by the original New Vehicle Limited Warranty such as brake pads brake rotors and wiper blade inserts are included provided wear and tear exceeds BMW wear limits Any adjustments required due to normal operating conditions are also included See pages 9 10 of this booklet for additional information Exclusions from coverage include the following gt Items reimbursable under your New Vehicle Limited Warranty gt Diesel fuel gt Windshield washer additive except when in conjunction with scheduled maintenance gt Tires wheel alignment tire balance and rotation gt Reset Tire Pressure Monitor gt Wear and tear of soft trim items such as seats carpets moldings headliner door panels and all chrome trim gt Damage detected when performing the rust perfo
35. ervice representative gt A description of your vehicle s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help Emergency Valet service Should there be a need beyond BMW Roadside Assistance Emergency Valet service will provide a personal assistant who will help in every way to get you to your final destination Emergency Valet service will help you locate a rental car or taxi agency hotel or even help procure airline reservations In the event of an emergency this service will assist you in getting information out to the proper party whether it is business or personal If we are unable to contact one of your party the message relay service will document the information and will make reasonable efforts to deliver the message to the message recipient Personal Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representatives a call and we will provide you with a detailed easy to read computerized trip itinerary and companion map package Please allow up to two weeks to process your request Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead
36. h as the purchase price of your vehicle any mileage at the time of purchase the current mileage and copies of repair orders BBB AUTO LINE will notify you when your claim has been filed If you decide to arbitrate you may attend the hearing in person or by telephone You may bring witnesses and give supporting evidence You may also submit your claim in writing and ask for a decision on the documents you submit without attending a hearing BBB 27 AUTOLINE will usually render a decision within 40 days from the time you file your complaint The decision is binding on BMW NA if you decide to accept it BMW NA must comply with the decision within the time frame specified by the arbitrator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act The Act 15 U S C Sec 2301 et seq You may also be required to use BBB AUTO LINE before seeking remedies under your state s Lemon Law If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act prior resort to the BBB AUTO LINE is not required by any provision of the Act California Residents 1 BMW OF NORTH AMERICA LLC BMW NA participates in BBB AUTO LINE a mediation arbitration program administered by the Council of Better Business Bureaus 4200 Wilson Boulevard Arlington Virginia 22203 through local Better Business Bureaus The Arbitration Cer
37. he form is on file at the selling BMW center Maintenance Summary The Condition Based Service CBS system will determine the requirement for performance of the maintenance services described on this and the following page These services may be required either individually or in conjunction with other maintenance services Standard operations Maintenance work gt Brief diagnostic test gt Verify Check Control messages gt Check indicator and warning lights gt Reset CBS display gt Inspect tires adjust tire pressures and reset Tire Pressure Monitor Engine oil Maintenance work gt Change the engine oil and oil filter We recommend BMW High Performance 5W 30 Diesel Synthetic Oil P N 07 51 0 037 195 gt At every 3rd engine oil change Intake air cleaner replace air filter element reduce replacement interval in dusty operating conditions gt At every 3rd engine oil change Replace diesel fuel filter gt Parking brake Check function and pre burnish Microfilter Maintenance work gt Replace ventilation microfilter at every second engine oil change not shown in CBS Front brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work gt Replace brake pads clean brake pad contact points in calipers gt Brake discs Check surfa
38. hts and Obligations 40 Manufacturer s Warranty Coverage nasasa aa a a e 40 Owners Warranty Responsibilities 40 California Emission Control System Limited Warranty 41 WihatiS MOL COVered y ari a sd a See ea ehr ee 42 Bene A A A ee Eee EN 43 California Emission Warranty Parts List 44 NOICE ita da a ai ac aaa 45 Tire Warranty Statement wo e lA AAA AAA ed A ate 45 2009 335d BMW Ultimate Service BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind This service includes gt The BMW Maintenance Program No cost factory recommended maintenance for 4 years 50 000 miles from the original in service date whichever comes first gt BMW Roadside Assistance No cost 24 7 on the road assistance for 4 years unlimited miles from the original in service date Also includes alternate transportation and trip interruption benefits as well as trip routing services gt New Vehicle Limited Warranty Limited coverage for defects in materials and workmanship for 4 years 50 000 miles from the original in service date whichever comes first Repairs will only be made at authorized BMW centers using Original BMW Parts Special Notes on the BMW Advanced Diesel Engine gt At ambient temperatures below approximately 32 F starting the engine of your 335d m
39. ine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 15 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s Vehicle check Brake fluid Diesel Exhaust Fluid State Inspection s 16 Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature yes yes no no no yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter yes Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter Engine Oil Front Brake Rear Brake Microfilter Diesel fuel filter no no no Vehicle check Brake fluid Diesel Exhaust
40. ions standards The decision to adjust repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the warranted part Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on page 39 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty No claim under this warranty will be denied on the basis of use of a properly installed EPA certified emission part for maintenance and repair A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a vehicle only if the vehicle manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part Maintenance replacement or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part
41. kle charger following the charger manufacturer s instructions to maintain the battery s state of charge or gt consult your BMW center regarding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your BMW center for further guidance and information Corrosion Protection Extensive corrosion protection measures Implemented by BMW now make it possible to offer a twelve year unlimited mileage anti corrosion warranty against rust perforation on your vehicle provided that the vehicle Is maintained in accordance with the provisions of the New Vehicle Limited Warranty as outlined in the Warranty Section of this Booklet page 34 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection 19 During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Co
42. ld be changed with the engine at operating temperature Note Change oil at least once a year All 2009 model year 335d vehicles are factory filled with BMW High Performance Synthetic oils We recommend BMW High Performance 5W 30 Diesel Synthetic Oil BMW part number 07 51 0 037 195 for regular scheduled engine oil changes BMW recommends that you check your engine oil level whenever you add fuel to your vehicle If you need to add oil between oil changes and BMW High Performance Diesel Synthetic Oil is unavailable you may top up the oil level with a fully synthetic low ash synthetic oil meeting BMW s LL 04 specifications The synthetic oil listed below meets BMW s Long life rating LL 04 gt Castrol SLX Professional OE SAE 5W 30 Fully Synthetic The choice of the right SAE grade is based on the climatic conditions in the region in which you normally drive your BMW To best determine which SAE grade is best suited for your vehicle contact an authorized BMW center The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicle s production date gt Brake Fluid Service Change brake fluid every two years or when specified by CBS gt Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced at the following intervals to maximize vehicle fuel economy and minimize exhaust pollution Replace at 120 000 mi
43. les The replacement of the oxygen sensor is required under the terms of the applicable BMW emission system warranties gt The engine coolant has a long term rating and does not need to be changed except for system repairs For your convenience you may also wish to have your BMW center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program BMW has applied the most modern technological advances not only to the design and production of your vehicle but also to computing of the optimum maintenance interval for your type of operations and driving style Your BMW center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification Quality Certification I Performed by selling BMW center Stamp with Code Date Mileage Authorized Signature of Service Manager For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of t
44. maintenance must be repaired The Inspection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation b Repairing any damages to undercoating or paint due to stone chips gravel erosion scratches or other external influences BMW of North America LLC BMW NA makes no other express warranty on this product except the new car warranty orthe warranty as to the emission control system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN 36 BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts orthe exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to the following a Damage caused by negligence improper acci
45. n replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be determined or if the car has been declared a total loss or sold for salvage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW center or the BMW NA Customer Relations and Service Department at 1 800 831 1117 You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Operations Division 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW service department head and telephone number 43 California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period
46. nents electrical interference electrical Short radio static water leaks and wind noise Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the difficulty Non genuine BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW NA is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW NA will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void ifthe vehicle identification number has been altered or cannot be read ifthe odometer has been replaced or altered and the true mileage cannot be determined ifthe vehicle has been declared a total loss or sold for salvage purposes orifthe vehicle has been used in any competitive event 35 General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AN
47. ntial damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision issued by a BBB AUTO LINE arbitrator If you reject the decision you will be free to pursue further legal action The arbitrator s decision and any findings will be admissible in a court action 11 If you accept the arbitrator s decision BMW NA will be bound by the decision and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision 12 Please call BBB AUTO LINE at 1 800 955 5100 for further details about the program IDAHO Residents IMPORTANT IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER THE STATE S LEMON LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE OR YOUR LEASE PAYMENTS HOWEVER TO BE ENTITLED TO REFUND OR REPLACEMENT YOU MUST FIRST NOTIFY THE MANUFACTURER ITS AGENT OR ITS AUTHORIZED DEALER OF THE PROBLEM IN WRITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE Special Programs SOMETIMES BMW OF NORTH AMERICA LLC BMW NA OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECK WITH YOUR BMW CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE BMW Roa
48. onconformity a failure to conform to the written warranty that substantially impairs the use value or safety of the vehicle results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by BMW NA or its agents AND the buyer or lessee has directly notified BMW NA of the need for the repair of the nonconformity OR The same nonconformity has been subject to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA of the need for the repair of the nonconformity OR The vehicle is out of service by reason of repair of nonconformities by BMW NA or its agents for a cumulative total of more than 30 calendar days after delivery of the vehicle to the buyer NOTICE TO BMW NA AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS BMW of North America LLC Customer Relations and Services Department P O Box 1227 Westwood New Jersey 07675 1227 1 800 831 1117 8 The following remedies may be sought in BBB AUTO LINE repairs reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity repurchase or replacement of your vehicle and compensation for damages and remedies available under BMW NA s written warranty or applicable law 9 The following remedies may not be sought in BBB AUTO LINE punitive or multiple damages attorney s fees or conseque
49. orized BMW center in Kansas Other Items Wheel alignment balancing and wiper blade Inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or conditions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint finish drive belts glass and similar items are specifically limited to defects in material or workmanship This warranty does not apply to the following Damage which results from negligence improper operation of the vehicle improper repair lack of or improper maintenance environmental influences flood accident or fire damage road salt corrosion or use of improper or contaminated fuel Damage to the engine transmission or any related component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as lubricants fluids engine tune up parts replacement of filters coolant and refrigerant Failure to maintain the vehicle properly in accordance with the instructions in the Owner s Manual or the Service section of this Statement that results in the failure of any part of the vehicle Modification ofthe vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and or operating specifications or which result in damage to the other original compo
50. our problem or a delay of up to 30 days ifthe arbitrator requests an inspection report by an impartial technical expert or further investigation and report by BBB AUTO LINE You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793 22 You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title ofthe Magnuson Moss Warranty Act 15 U S C sec 2301 et seq If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793 22 or Title of the Magnuson Moss Warranty Act resort to BBB AUTO LINE is not required by those statutes California Civil Code Section 1793 2 d requires that if BMW NA or its representative is unable to repair a new motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts BMW NA may be required to replace or repurchase the vehicle California Civil Code Section 1793 22 b creates a presumption that BMW NA has had a 28 reasonable number of attempts to conform the vehicle to its applicable express warranties if within 18 months from delivery to the buyer or 18 000 miles on the vehicle s odometer whichever occurs first one or more of the following occurs e The same n
51. r BMW center ifthe state in which your BMW is registered does not require them The sequence of displayed service items may vary The data for the next service appointment is shown first Control Display screen contents vehicles with iDrive The current Status of Service items determined by the CBS are shown in the Control Display You can also view additional information on the service and maintenance requirements 1 Open the start menu 2 Press the controller to open the i menu 3 Select Info sources and press the controller 4 Select Service and press the controller 5 If necessary move the highlight marker to the uppermost field Turn the controller until Vehicle status is selected and press the controller Fi Vehicle Info Onboard info Trip computer Y Vehicle status 6 If necessary move the highlight marker to the second field from the top Turn the controller until Status is selected and press the controller A list of selected maintenance operations and if applicable inspections required by law is displayed You can request more detailed information on every entry Select the entry and press the controller A Service requirement details Date 05 2010 Vehicle inspection Next state inspection due soon To exit from the menu Select the arrow and press the controller Symbols No service is currently required ye A The deadline for service or a
52. ragraph c above such repairs are limited to the repair or replacement ofthose parts identified in the California Emissions Warranty List Ifyour California registered vehicle is between 7 and 8 years old and has been driven less than 80 000 miles then your vehicle is eligible for additional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a Smog Check test failure due to a defect in a part which is warranted for 7 years 70 000 miles is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the car is received by the BMW center It is the owner s responsibility to have all required maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the service interval indicator and displayed on the instrument panel However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required maintenance and use can be found in the Owner s Manual and in the Service section of this Statement The California Emissions Control System Limited Warranty applies to all 2009 U S spe
53. ration inspection gt Damage which results from negligence improper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road salt corrosion alteration installation of non genuine BMW accessories or use of improper poor quality or contaminated fuel gt Altered or unreadable Vehicle Identification Number VIN or odometer irregularities or vehicles where the true mileage cannot be determined gt Maintenance or repair after the vehicle is deemed a total loss gt Maintenance or repairs performed by other than an Authorized BMW center within the United States or Puerto Rico gt Vehicles used in competitive events gt Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Display Maintenance Upgrade Option Please contact your authorized BMW center for information and availability on the optional Maintenance Program Upgrade for coverage up to 6 years and 100 000 miles Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Service Interval Display Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage However driving conditions have a major influence on routine maintenance requirements distance traveled is only one of the significant factors A vehicle d
54. riven for 50 000 miles of short trips in the city with numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50 000 miles for long distances at low engine speeds primarily at operating temperature The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service CBS system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as high or low engine speeds short or long trip driving and condition of the engine oil and brake pads Condition Based Service CBS CBS is a further development of the Service Interval Indicator System Sensors and sophisticated algorithms take even more detailed account of the various conditions of vehicle use The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually gt Engine oil gt Brakes front and rear separately gt Brake fluid gt Vehicle check gt Required State Inspection s CBS thus determines the current and future maintenance requirements This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance Disconnecting the battery during periods of al long term storage will inter
55. rrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly Requirements for maintaining the 12 year unlimited mileage anti corrosion warranty are outlined in the Warranty Section of this Booklet page 36 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW NA will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year In spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur on metal components Your BMW center will do this anti corrosion service for you Do not apply additional undercoating or ms TUSt proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary e O Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage
56. rts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genuine BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts does not invalidate the warranty on other components unless non genuine BMW parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering disconnection improper or inadequate maintenance except if performed by an authorized BMW center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owner s Manual The replacement of maintenance parts such as filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any car on which the odometer has bee
57. rupt the calculation of time based services Have all items requiring time based maintenance such as brake fluid and possibly also the engine oil and microfilter brought up to date by your BMW center Also see the section on battery care on page 19 of this statement d Service Interval Display Info Display screens in the instrument cluster Info Display screen contents 1 Push button 1 on the turn indicator lever up The distance remaining until your next service or down repeatedly until the appropriate briefly appears when you switch on the ignition symbol appears in the display accompanied The Info Display immediately switches to DEE MONS ERIC N Ne its compute mode when you press one of 2 Press button 2 the two buttons on the turn signal on ae indicator lever 3 Use button 1 to scroll through the individual service items For certain maintenance operations you can view the respective distance remaining or due date individually in the instrument cluster or in the Control Display Possible displays ISS ars oe ESA 1 Ro See o pia r lo pka 7 lo man 1 wa 10000 1 Na 10000 1 lo 12200 1 Button for selecting functions 5 Front brake pads 2 Service requirements 6 Rear brake pads 3 Engine oil remaining distance and time 7 Brake fluid 4 Roadworthiness test Note The display icons for the state required safety and emissions inspection may be deactivated by you
58. s to be refilled However depending on your vehicle needs you can run out of DEF before you reach the interval The instrument cluster warning lamp will warn you before DEF is depleted starting at approximately 1 000 miles Refill DEF indicator lamp yellow Note If you continue to drive until the mileage reaches 0 a new warning will appear NO START IN MILES Once this warning appears you will only be able to restart the engine one more time ifthis is done within 3 minutes of last shutting it off Beyond this time interval the engine will not restart until DEF s refilled Empty DEF indicator lamp red DEF is available from your nearest BMW Service Center Or refer to your vehicle Owner s Manual for refilling DEF yourself gt An additional warning lamp in the instrument cluster may illuminate ifthe diesel particulate filter requires service Diesel particulate filter indicator lamp The BMW Maintenance Program The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership This program has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven 2009 335d vehicles purchased from any authorized BMW center in the United States or Puerto Rico are cov
59. sion Warranty Parts List on page 44 for a period of 7 years or 70 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier To obtain service under this warranty the vehicle must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW center during normal business hours The BMW center will honor or deny your claim within 30 days Ifthe claim is denied the BMW center will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The BMW center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then 41 BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with pa
60. tered and the true mileage cannot be determined The car ifthe vehicle identification number is altered or cannot be read or if the car has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT 38 Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Additionally if you are a California Connecticut Maine Massachusetts New Jersey New York Oregon Pennsylvania Rhode Island Vermont or Washington resident and your vehicle is registered in that state your vehicle is eligible for California Emissions Warranty coverage These federal warranty provisions also apply to all vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions Feder
61. tification During a specific period for example the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW center to repair in a reasonable number of attempts any defect or condition which substantially impairs the use value or safety of a new vehicle sold leased or registered in that state A reasonable number of attempts is generally defined as 1 four or more attempts to repair the same defect the number of attempts varies by state or 11 the vehicle is out of service by reason of one or more repair s for more than a cumulative total of 30 days this period varies by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts we may be obligated either to replace the vehicle or reimburse the owner lessee in an amount equal to the purchase price or lease payments paid by the owner lessee less the amount directly attributable to use of the vehicle by the owner lessee You should send written notification directly to BMW of North America LLC of the existence of an alleged defect Send written communication to the Customer Relations and Services Department address listed below BMW of North America LLC Customer Relations and Services Department PO Box 1227 Westwood New Jersey 07675 1227 Telephone 1 800 831 1117 BBB Auto Line
62. tification Program of the California Department of Consumer Affairs has certified BBB AUTO LINE and BMW 2 Ifyou have a problem arising under a BMW NA written warranty we encourage you to bring it to our attention If we are unable to resolve it you may file a claim with BBB AUTO LINE Claims must be filed with BBB AUTO LINE within six 6 months after the expiration of the warranty 3 To file a claim with BBB AUTO LINE call 1 800 955 5100 There is no charge for the call 4 In order to file a claim with BBB AUTO LINE you will have to provide your name and address the brand name and vehicle identification number VIN of your vehicle and a statement of the nature of your problem or complaint You will also be asked to provide the approximate date of your acquisition of the vehicle the vehicle s current mileage the approximate date and mileage atthe time any problem s were first brought to the attention of BMW NA or one of our dealers and a statement of the relief you are seeking BBB AUTO LINE staff may try to help resolve your dispute through mediation If mediation is not successful or if you do not wish to participate in mediation claims within the program s jurisdiction may be presented to an arbitrator at an informal hearing The arbitrator s decision should ordinarily be issued within 40 days from the time your complaint is filed there may be a delay of 7 days if you did not first contact BMW NA about y
63. to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 39 for which the warranty period is 8 years or 80 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator service loaner SLP or company vehicle whichever is earlier Warranty claims must be made as soon as reasonably possible after a defect is discovered To make a claim the car must be brought to any authorized BMW center during normal business hours The BMW center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the car is received by the BMW center For assistance in determining which specific parts or components of your vehicle are covered under this warranty please contact your BMW center 37 It is the owner s responsibility to have all scheduled inspection and maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the
64. ulty Notes 46 For immediate updates or ifthere are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 For immediate updates or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 131 WESTWOOD NJ ee BMW of North America LLC ss PO Box 1227 A Westwood NJ 07675 9868 Attn Customer Satisfaction A NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL BMW of North America LLC PO Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 Please Check One UO Address Change U Ownership Change Q Mr A Mrs O Ms Last Name Address Number City State Email Comments VIN Street Zip The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not rent or sell your personal information to anyone To see our privacy policy please go to www bmwusa com about privacy html or call 800 831 1117 to request a copy Information Change Card First Name Middle Initial Apt Suite AM Phone PM Phone Cell Phone Current Date A ze Date of Change of Status via Sold Priv
65. w and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 22 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary X Oi Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 23 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes No _ Partially Remarks explain use repair order if necessary e O Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage O Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW
66. xhaust system Check for damage leaks and corrosion gt Steering components Check for clearance leaks damage and wear gt Final Inspection Road test with check of Brakes including burnishing of parking brake pads Steering Shock absorbers visual Transmission Brake fluid Maintenance work gt Replace brake fluid Automatic Transmission not shown in CBS Maintenance work gt Replace ATF at intervals of 100 000 miles Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System Air filter As specified by CBS Fuel filter As specified by CBS Emission Control Components Oxygen sensor 120 000 miles Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution Evidence of Maintenance Work This BMW Service and Warranty Information Booklet should be presented to your BMW center when maintenance is required Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Booklet You may need this for any warranty claims that become necessary and later on as evidence that your car has been given the correct
67. you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the BMW center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper response we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a misunderstanding may occur between you and your BMW center Should this occur and you require further assistance please contact the BMW NA Customer Relations and Service Department at 1 800 831 1117 or through our website www bmwusa com When contacting us we ask that you provide the following information gt Your name address and telephone number gt Vehicle Identification Number last seven digits gt Vehicle s delivery date gt Vehicle mileage gt Selling BMW center s name gt Servicing BMW center s name gt Description of the problem A BMW NA Customer Relations and Service Representative will carefully review all the facts involved and let you know what further action will 26 be taken in conjunction with your BMW center Please remember the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle They have the necessary equipment and the personnel to achieve this goal We are confident that every effort will be made to ensure your satisfaction Customer Assistance No

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