Black Box Switch KV9804A User's Manual
Contents
1. obe uU Power input User console Computer channels User console The power supply Connect the Each computer connects to one of Connect up to two USB connects here DisplayPort these four channels via a DisplayPort devices to these connectors video display video connector a USB B type con These ports are switched in USB keyboard nector and an audio 3 5mm jack an enumerated manner and mouse input plus optional speakers to Options port these connec This 10p10c port can separately support the following functions iub Remote control allows the optional Black Box four button remote control unit to be used to switch channels see Optional remote control for details Upgrades used to update the internal firmware when necessary by con necting to a computer Allows synchronization between units for dual head operation Figure 2 2 Front and rear panel views of the Wizard DP USB Page 8 724 746 5500 blackbox com Chapter 3 Installation 3 Installation 3 1 Mounting the modules desk or rack The Wizard DP USB unit can be situated on a desk or alternatively for larger installations mounted within an optional rack mount chassis Note Both the Wizard DP USB unit and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipmen2. 724 746 5500 blackbox com Page 3 ServSwitch Wizard DP USB In strucciones de Seguridad Normas Oficiales Mexicanas Electrical Safety Statement 1 2 3 4 5 oN Oo NO 10 11 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el
3. 1 to allow channel switching commands to be received via RS 232 serial signal through the OPTIONS port The baud rate cur rently set by the BJ option will be used for the port Switching commands via the four channel select inputs within the OPTIONS port connector are disabled in this mode Use option 3 if you wish to enable the channel select inputs in addition to RS 232 control 2 to allow channel switching commands to be received from the optional remote control The baud rate set by the B option is ignored and the rate used by the remote control is automatically imposed Switching commands via the four channel select inputs within the OPTIONS port connector are disabled in this mode 3 enables channel switching via RS 232 as per option 1 However in this mode the four channel select inputs are also enabled 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes 4 2 5 Switching mode Using the configuration menu you can define a default switching mode The switching mode determines which peripherals KVM USB1 USB2 and or speakers should be moved to the next computer when it is selected using any of the standard meth ods Regardless of the default switching mode set here during use you can always change the mode using either the MODE but ton on the front panel or using the additional hotkey press combinations Note Of the external switch
4. 2 to choose Ctrl Shift 3 to choose Alt Shift 4 to choose Right Alt 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes 4 2 2 Mouse switching You can enable or disable mouse switching to suit your installation requirements 4 2 2 1 To enable disable mouse switching 1 Enter the Configuration menu 2 Press U to enter the User Preferences menu and then press either GJ to Enable mouse switching 2 to Disable mouse switching 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes 4 2 3 OPTIONS port speed You can change the speed of the OPTIONS serial port 4 2 3 1 To change the OPTIONS port speed 1 Enter the Configuration menu 2 Press B to enter the Baud rate menu and then press either 1 to choose 1200 2 to choose 2400 3 to choose 9600 4 to choose 19200 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes 724 746 5500 blackbox com Page 19 ServSwitch Wizard DP USB 4 2 4 OPTIONS port channel control behavior You can determine how the OPTIONS port responds to channel control inputs 4 2 4 1 To define the OPTIONS port behavior 1 Enter the Configuration menu 2 Press 0 to enter the Options port menu and then press either
5. A to switch all peripherals KJ to switch only the keyboard video and mouse S to switch only the speakers LU to switch only USB1 and USB2 3 Press and release the required channel number 1 to 4 using only the keys above the QWERTY section 4 Release Cte and Att The appropriate peripherals will change to the chosen channel Note Regardless of which peripherals were switched the front panel indicators will continue to show the switching mode that was last determined using the front panel controls 724 746 5500 blackbox com Page 27 ServSwitch Wizard DP USB 5 1 3 Selecting a computer using the mouse buttons Using the mouse buttons you can quickly switch the keyboard mouse video monitor s speakers and or USB peripherals to any computer channel Note These procedures work only with three button or IntelliMouse devices and only if the Mouse Switching option has been enabled 5 1 3 1 To select a computer using the mouse buttons 1 Hold down the middle button or scroll wheel of the mouse 2 Click the left mouse button to increment the channel number or click the right mouse button to decrement the channel When the correct channel is reached release the middle button When using this method of switching e The computer channels that are visited depend upon the configuration menu setting see 5 1 3 2 e The ports KVM audio and or USB that are switched using this method depend upon the switching mode that is
6. lt gt BLACK BOX NETWORK SERVICES KV9804A BLACK BOX COMPUTER KVM SPK USB1 USB2 www blackbox com M A ServSwitch Wizard DP USB BLACK BOX DESKTOP KVM SWITCH Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Inf ti Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 House coru hue Web site www blackbox com E mail infoO blackbox com ServSwitch Wizard DP USB Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks and ServSwitch is a trademark of BB Technologies Inc Mac is a registered trademark of Apple Computer Inc Linux is registered trademark of Linus Torvalds Windows is a registered trademark of Microsoft Corporation NetWare is a registered trademark of Novell Inc Sun is a trademark of Sun Microsystems Inc Unix is a registered trademark of UNIX System Laboratories Inc BSD is a registered trademark of UUNet Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products contact Black Box Tech Support at 724 746 5500 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 3
7. minor number Following another blank the second digit of the minor number will be displayed e g blank 1 blank 0 lt blank gt 2 lt blank gt equals v1 02 4 Press EJ and then Enter to exit the menu and save changes 4 2 6 3 To set a new password 1 Enter the Configuration menu 2 Press P and then Enter The display will show 3 Enter a new password and then Enter See 5 1 4 Locking access to the computers 4 Press EJ and then Enter to exit the menu and save changes 724 746 5500 blackbox com Page 21 ServSwitch Wizard DP USB 4 3 Performing upgrades The Wizard DP USB unit is fully upgradeable via flash upgrade Such upgrades require a Windows based computer system to be linked via the OPTIONS port 4 3 1 Items required to perform an upgrade e Optional upgrade cable see A 1 Cable pin outs for pin out specifications e A Windows based upgrade computer with an RS232 serial port The latest version of the KVM Firmware Uploader and firmware files for the Wizard DP USB unit please contact Black Box technical support 4 3 2 To use the KVM Firmware Uploader utility 1 Obtain and run the KVM Firmware Uploader Download the latest Wizard DP USB unit KVM Firmware Uploader and install it on a Windows based upgrade computer that will be connected to the Wizard DP USB unit The files are supplied as a compressed ZIP file Decompress the ZIP file with an appropriate tool such as WinZip www winzip com and c
8. mix your peripherals between any of the systems to suit your current tasks For instance you could be creating emails on one system listening to a soundtrack from another while a third is sending documents to your printer and a fourth is performing another task with a different USB peripheral The Wizard DP USB front panels make it straightforward to control which peripherals should connect to each system Multiple switching The attached peripheral devices can be switched collectively to any com puter system or can be linked to separate systems to achieve multiple tasks in parallel Multiple switching can be con trolled from the front panel buttons hot keys or mouse buttons DisplayPort video Full support is provided for DisplayPort video connections up to 2560 x 1600 at 60Hz 30bpp 4 lanes 2 7GBits s 10 8GBits s USB keyboard and mouse Dedicated keyboard and mouse ports with support for full speed USB emulation bl True Emulation Earlier USB KVM switches relied upon standard keyboard and mouse templates to inform each computer system how to deal with the connected peripherals The Wizard DP USB succeeds in harvest ing the true identities of the connected keyboard and mouse and presents those real profiles concurrently to every sys tem Thus specialist keyboards and mice can be fully supported USB Remote wakeup The USB Remote Wakeup feature is fully supported Any connected computer can go into
9. not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly Replace the power adapter with a manufacturer approved type only If you use a power extension cable with the modules make sure the total ampere rating of the devices plugged into the extension cable do not exceed the cable s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the modules yourself The modules and power supplies can get warm in operation do not situate them in an enclosed space without any ventilation The modules do not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation Use only with grounded outlets at both the computer and monitor When using a backup power supply UPS power the computer the monitor and the transmitter module from the same supply 724 746 5500 blackbox com Page 33 ServSwitch Wizard DP USB Page 34 724 746 5500 blackbox com Black Box Tech Support FREE Live 24 7 Tech support the way it should be Great tech support is just 30 seconds away at 724 746 5500 or blackbox com lt BLACK BOX About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products You ll find
10. specialist keyboards and mice are fully supported fa noon use ovy Figure 3 2 Connecting the USB keyboard and mouse 3 USB devices Where required attach the leads from your USB peripherals to the USB sockets labeled USB1 and USB2 Figure 3 3 Connecting other USB peripherals Page 10 724 746 5500 blackbox com Chapter 3 Installation 4 Video monitor Attach the DisplayPort lead from the video monitor to the connector within the user console area Je mooonuse omy s Figure 3 4 Connecting the video monitor to the DisplayPort socket 5 Audio Where required connect the lead from your speakers to the audio socket Efe mooorvseony Figure 3 5 Connecting speakers to the audio socket 724 746 5500 blackbox com Page 11 ServSwitch Wizard DP USB 3 2 2 Computer connections Each computer system is connected to the Wizard DP USB using up to three cables 3 2 2 1 Connecting a computer system 1 Ensure that power is disconnected from the Wizard DP USB unit and the system to be connected 2 Use a USB cable type A to type B to link a USB port on the computer system to the USB port of the required channel on the rear of the unit Figure 3 6 Connecting USB and stereo audio links to the Wizard DP USB 3 If required use a stereo audio link cable 3 5mm jacks at either end to link the speaker port on the computer system to the audio port of the required channel on the rear of the unit 4 Use a Dis
11. 0 seconds Page 2 724 746 5500 blackbox com FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada
12. Current Firmware version Upload Now Upload file read OK Abort oe IMPORTANT Check that the Intended Target Units field matches the Unit Connected field If these fields do not match then you may have an incorrect upgrade file check with Black Box technical support before proceeding Check also that the New firmware version is greater than the Current firmware version 8 Commence the upgrade To begin the upgrade process click the Upload Now button The progress will be shown within the dialog Should you decide not to continue with the upload at any stage click the Abort button response to this is usually immediate however during an erase command the upload will not be aborted until the erase is complete this may take a few seconds 9 Cycle the power Disconnect the power When the power is re applied the Wizard DP USB unit will operate using the new firmware 4 3 3 Issues to consider when performing flash upgrades The upgrade program rewrites the internal firmware code If the upgrade process is interrupted then the unit will have invalid code and will not be able to operate It is therefore good practice to ensure that the upgrade process is always fully completed A partial or failed upgrade may be rectified by performing another upgrade WARNING Running faulty or partially upgraded code may have unpredictable results and may damage your Wizard DP USB unit or computing equipment Pa
13. I Character Hex Decimal e Channel 1 T 0x31 49 e Channel 2 2 0x32 50 e Channel 3 3 0x33 51 e Channel 4 Y 0x34 52 Note As each channel is chosen using the above RS 232 commands the peripherals that will be transferred are determined by the current setting of the switching mode 3 4 2 3 Control by channel select input lines Where the external control is via the four channel select input lines of the OPTIONS port see pin out ensure that the configura tion menu option QJ is set to 3 to enable the input lines The four input lines are suitable for connection to dry contacts or open collector style outputs Connecting an input line to GND will cause the Wizard DP USB unit to switch all of its functions to the selected channel e Channel 1 Channel select input 1 low e Channel 2 Channel select input 2 low e Channel 3 Channel select input 3 low e Channel 4 Channel select input 4 low If the input line is held low then all other switching requests by other means will be ignored until the line returns to a high open state If more than one logic input is low closed then the lower channel number takes priority Note The input lines have only limited protection against over voltage 724 746 5500 blackbox com Page 17 ServSwitch Wizard DP USB 4 Configuration 4 1 Using the configuration menu The configuration mode allows you to determine numerous aspects of the Wizard DP USB unit capabilities 4 1 1 Using the c
14. RTY section The ports KVM audio and or USB that are switched using this method depend upon the switching mode that is currently set using the front panel buttons The range of standard hotkey combinations are as follows Note If your hotkeys have been changed substitute them for Ctrl and Art in the examples given here Ctr a 1 Selects channel 1 Ctrl An 2 Selects channel 2 Ctri Att 3 Selects channel 3 Gtri ait 4 Selects channel 4 Ctrij Ait 0 Isolates the user console from all channels Ctr Anj Tab Selects the next channel see note c Choosing which computers are accessed when using hot keys tab The computer channels that are visited when you use the hot keys tab or mouse buttons autoscan are determined by a setting within the Configuration menu 1 Enter the Configuration menu 2 Press UJ and then press either 7 to choose Cycle all ports or 8 to choose Cycle only active ports 3 Press to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes Page 26 724 746 5500 blackbox com Chapter 5 Operation 5 1 2 3 Additional hotkey press combinations In addition to the standard hotkey press combinations shown left you can also add additional keypresses in order to determine which peripherals are switched 1 Simultaneously press and hold Ctrl and Alt 2 Press and release a command key
15. SB unit and to establish its firm ware details If successful the Unit connected field should show the name of the Wizard DP USB unit and the current firm ware will also be listed If the application cannot contact the Wizard DP USB unit re check the connection cable and click the Advanced button to check that the correct serial port is being used Change the serial port within the Advanced section if necessary continued 724 746 5500 blackbox com Page 23 ServSwitch Wizard DP USB 7 Select the upgrade file to be used From the main KVM Firmware Uploader dialog click the Browse button and select the upgrade file The upgrade file details will be displayed within the dialog KVM Firmware Uploader BLACK BOX y NETWORK SERVICES File to upload C Documents and Settings Wind JDVIDL_1 00 Ext E Check that the Intended Target Units ServSwitch Wizard DVI DL A Intended Target i y Units field New firmware version v1 00 matches the Unit Connected field FIRMWARE UPGRADE Enter upgrade mode by either powering up the unit with the two front panel buttons pressed or by pressing and holding the two buttons until the display shows a U Check also that Click Query to verify the device type the New firmware Click Upload Now to perform the software upgrade device will reboot if 5 version is greater than the Current Unit connected ServSwitch Wizard DVI DL i firmware version
16. ade to automatically switch one or more slave units as shown in the diagram It should be noted that the synchronization cable deliberately does not have the transmit pin of the Slave End connector linked to the receive pin of the Master End connector To do so would cause the Slave unit to be able to switch the Master unit This would setup an endless cyclical switching sequence that would prevent the Wizard DP USB devices from operating correctly For more details about the serial synchronization cables see A 1 Cable pin outs Slave Wizard DP USB J 3 a3 92 21 Ss 0 gt MI y Olle 3 y e eco gm Ij qp 10 Serial synchronization cable i eli i 94 93 22 81 3 zo a pd e e wj e E oco OFTIONS OD 10 Lo Master Wizard DP USB Slave Master monitor monitor Computers fitted with multiple video heads Figure 3 12 Connection layout for synchronized operation 724 746 5500 blackbox com Page 15 ServSwitch Wizard DP USB 3 4 Channel switching by external control The OPTIONS port featured on every Wizard DP USB allows external control of the current channel either by the optional RC4 controller commands sent via RS 232 serial input or by switching one of t
17. ash upgrade cable 8p8c 8p8c D Type female connector 9 way TXD RXD RD QG TxD GND 5 GND A 1 2 Serial remote control and flash upgrade cable 10p10c 10p10c D Type female connector 9 way TD 2 RXD RXD TXD GND 3 5 GND A 1 3 Multi head synchronization cable 8p8c MASTER end SLAVE end 8p8c connector 8p8c connector TXD RXD GND YA GND A 1 4 Multi head synchronization cable 10p10c MASTER end SLAVE end 10p10c connector 10p10c connector TxD DAD RXD GND AQ GND Page 32 724 746 5500 blackbox com Appendices A 2 Safety Information For use in dry oil free indoor environments only Do not use to link between buildings Not suitable for use in hazardous or explosive environments or next to highly flammable materials Ensure that all twisted pair interconnect cables are installed in compliance with all applicable wiring regulations Do not connect the CATx link interface RJ45 style connector to any other equipment particularly network or telecommunications equipment Where possible avoid laying the twisted pair link cable s alongside power cables Warning the power adapter contains live parts No user serviceable parts are contained within the power adapter do not dismantle The primary means to cease operation of the modules is to remove the power adapter lead Ensure that the power adapter is positioned near to the equipment and is easily accessible Do
18. ceeds 40 degrees Centigrade 2 Connect the IEC connector of the supplied country specific power cord to the socket of the power adapter Figure 3 9 Connecting the IEC cord to the power adapter 3 Connect the power lead to a nearby main supply socket 724 746 5500 blackbox com Page 13 ServSwitch Wizard DP USB 3 2 4 Optional remote control The optional remote control unit can be used to provide direct push button access to any channel from your desktop The remote control is supplied with a 3 metre cable that is used to link with the OPTIONS port on the rear panel of the unit 3 2 4 1 Connecting the optional remote control 1 Connect either end of the supplied cable to the socket at the rear of the remote control Figure 3 10 Connecting the link cable to the remote control 2 Connect the other end of the cable to the OPTIONS port on the rear panel of the unit Figure 3 11 Connecting the link cable to the Wizard DP USB Page 14 724 746 5500 blackbox com Chapter 3 Installation 3 3 Synchronizing multiple units Two Wizard DP USB units can be connected together so that they operate in a synchronized manner Whenever an Wizard DP USB channel is switched it sends an RS232 command out on its serial interface marked OPTIONS on the rear panel An Wizard DP USB unit will switch its channel if it receives the same command on its serial interface Consequently by linking the serial interfaces a master unit may be m
19. currently set using the front panel buttons 5 1 3 2 Choosing which computers are accessed when using mouse buttons The computer channels that are visited when you use the mouse buttons or hotkeys tab autoscan are determined by a setting within the Configuration menu 1 Enter the Configuration menu 2 Press UJ and then press either 7 to choose Cycle all ports or 8 to choose Cycle only active ports 3 Press Enter to accept the setting and return to the main menu section 4 Press E and then Enter to exit the menu and save changes Page 28 724 746 5500 blackbox com Chapter 5 Operation 5 1 4 Locking access to the computers When privacy is required you can lock access to the connected computers via the unit 5 1 4 1 To lock the unit 1 Simultaneously press and hold Ctrl and Att or other hotkeys if altered 2 While still holding Ctx and Att press LJ The display will show F providing a valid password has been previously set You will not be able to access any computers until the password is correctly entered 5 1 4 2 To unlock the unit e When prompted enter the correct password and press dil 5 1 4 3 To set a new password 1 Enter the Configuration menu 2 Press P and then Enter The display will show 3 Enter a new password and then Enter The password is not case sensitive and can be any combination of key strokes including the function keys but excluding the Num Lock Caps Lock Scro
20. d and helps to prevent the viewing monitor from entering a power down state on every scan cycle Additionally when this mode is selected whenever you use either the mouse buttons or hot keys tab to change channels only computers that are active will be visited To prepare for this autoscan mode choose UJ 8 within the configuration menu see right WARNING Many monitors are fitted with automatic power saving relays that switch off after a few seconds when connected to an inactive computer If you are using such a monitor do not use the Cycle all ports mode Continual switching on and off of the monitor s relay will eventually damage the monitor Seven autoscan periods are available the time spent viewing each computer ranging from 2 seconds to 5 minutes To prepare the autoscan period choose TJ and then 2 to 8 within the configuration menu see right To start autoscanning mode press Ctrl Att X on the keyboard 5 2 1 To select an autoscan mode 1 Enter the Configuration menu 2 Press UJ and then press either e 7 to choose Cycle all ports or e 8 to choose Cycle only active ports 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes Note The setting of this option also affects which computers are visited when the channel is changed using the mouse buttons or hot key tab Page 30 724 746 5500 blackbox com 5 2 2 To s
21. e o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada Page 4 724 746 5500 blackbox com Table of Contents Contents iocus REUTERS 6 IE Bruges rt 6 1 2 Additional Items You May Need nana aaa 6 POI ms 7 2 1 Wizard DP USB feat res E PAP r eaa 8 3 Installdliolic estas eee ua E a Ma ee cee a del Saab aa Ra Ea da Pe ou za ab a ee eee eee eee eU 9 3 1 Mounting the modules desk or rack san aa a sien 9 EEUU 9 32 COMMECUONS saree m Ald 10 3 21 mu ETE 10 3 2 2 Computer connections cien iet oce iret rtr beue i a a tn da Nat ec eer db na ieee dee ien abre gets 12 3 2 3 Power CotifieC loft rs er e oo 13 3 24 Optional remote controlar eoe n rtt edendi oti elt este erbe uad n Deu tdeo dite ea 14 3 3 Synchronizinc multiple WHATS sas s ete tete debe cete em ded s bur a ua a aa dt Det ue ent get 15 3 4 Channel switching by external controll si iiia c ttp RE e be E aa a dicet a e a a a d Ue da 16 344 T OPTIONS port indemne 16 3 4 2 Controliby RS 232 Setlal atata tete bere rancia iii 17 Zonen EU 18 4 1 Using the configuration menu 18 4 2 General CONTIG UAT OM ex na rre tratado 19 4 2 T GhaneingolKByS o EOS 19 4 2 2 MOUSE Wicca 19 4 2 3 OPTIONS port PRO E 19 4 2 4 OPTIONS port channel control behavior uita tert ia Poe qr fee 20 42 5 Switching mode ucc iere tada eade n a Rud te 20 4 2 6 Miscellarieots TUFICtIORS na catod lad ee ten ge iia 21 4 3 Perfor
22. elect an autoscan period 1 Enter the Configuration menu 2 Press TJ and then press either 1 to choose Autoscan disabled 2 to choose 2 seconds 3 to choose 5 seconds 4 to choose 7 seconds 5 to choose 15 seconds 6 to choose 30 seconds 7 to choose 1 minute or 8 to choose 5 minutes 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes 5 2 3 To start autoscanning e On the keyboard press Ctri Att x Notes Chapter 5 Operation During autoscanning mouse switching hot key tab and interactivity with the computers are all disabled During autoscanning only the KVM and speaker ports are switched to each visited computer channel the two USB device ports remain connected to their currently selected channels 5 2 4 To stop autoscanning You can stop the autoscanning process in either of the following ways e Press the COMPUTER button on the front panel or e Select a specific channel using the hot keys channel number 724 746 5500 blackbox com Page 31 ServSwitch Wizard DP USB A 1 Cable pin outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors which are used on Ethernet leads and patch cables The pin outs are listed in this section for both types of connector A 1 1 Serial remote control and fl
23. everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support available in 30 seconds or less O Copyright 2012 Black Box Corporation All rights reserved KV9804A rev 1 724 746 5500 blackbox com
24. flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalment
25. ge 24 724 746 5500 blackbox com 5 Operation 5 1 Selecting a computer Chapter 5 Operation There are four main ways to switch the common peripherals to specific computer channels Using the front panel controls below Using hotkeys Using mouse button presses 5 1 1 To select a computer using the front panel Using external switching control remote control RS 232 or input lines The front panel allows you to determine how the various peripherals are switched to one or more computer channels Indicates the number of the currently selected computer KVM Use this button to choose the next required computer The KVM SPK USB1 and USB2 indicators show which peripherals are switched to the current computer channel OR as you begin pressing the MODE button the peripherals that will be switched during the next press es of the COMPUTER button sube Use this button to choose which peripherals will be switched Multiscreen models only The V1 to V4 indicators show which video monitors are switched to the cur rent computer channel 1 Optional If you need to selectively switch some of your peripherals press the MODE button repeatedly to change the Switching mode KVM SPK USBI USB2 MODE e o o O BAn MODE e e BAn MODE O Bn MODE Bn MODE e L e Will switch all peripherals together Will switch keyboard video mouse and speakers Will switch only the keyboard video and mouse Wi
26. he four channel select input lines For more details about the necessary RS 232 serial cable see A 1 Cable pin outs 3 4 1 OPTIONS port pinout The OPTIONS port can accept either 8p8c or 10p10c connectors as required 1 10 8p8c 10p10c Signal 1 1 Channel select input 1 5VDC power output 100mA max GND reference for all signals RS232 RXD data receive RS232 auxiliary data transmit reserved RS232 auxiliary data receive reserved RS232 TXD data transmit Channel select input 2 Channel select input 3 Channel select input 4 OPTIONS ON AUN as UY N O ON AM KRW N o 3 4 1 1 Connecting a computer or device for remote control 1 Insert the 8p8c or 10p10c connector of the cable to the OPTIONS port on the rear panel of the unit Figure 3 13 Connecting a link cable to the Options port 2 Connect the other end of the cable to a vacant serial port on the computer or to the output of the switching device Page 16 724 746 5500 blackbox com Chapter 3 Installation 3 4 2 Control by RS 232 serial Where the external control is via RS 232 signal ensure that the configuration menu option 0 is set to 1 or 3 to enable RS 232 control 3 4 2 1 Serial port parameter settings Ensure that the chosen serial port is configured to the following e Baud rate To match setting of BJ option in the Configuration menu e Data bits 8 e Stop bit 1 e Parity None 3 4 2 2 Serial port channel selection codes ASCI
27. ing methods the optional remote control and the RS 232 serial signal inputs will switch the peripher als as defined by the currently selected switching mode However switching control initiated by the channel select input lines will always switch all of the peripherals to the chosen channel regardless of the switching mode 4 2 5 1 To set the default switching mode 1 Enter the Configuration menu 2 Press SJ to enter the Switch Mode menu and then press either 1 to select All defauto 2 to select KVM and speaker 3 to select KVM only 4 to select Speaker only 5 to select USB1 only 6 to select USB2 only 3 Press Enter to accept the setting and return to the main menu section 4 Press EJ and then Enter to exit the menu and save changes Page 20 724 746 5500 blackbox com Chapter 4 Configuration 4 2 6 Miscellaneous functions 4 2 6 1 To reset configuration to factory defaults 1 Enter the Configuration menu 2 Press FJ to enter the Functions menu 3 Press 8 and then Enter The display will show r momentarily 4 Press EJ and then Enter to exit the menu and save changes 4 2 6 2 To show the current firmware version 1 Enter the Configuration menu 2 Press FJ to enter the Functions menu 3 Press 11 and then Enter The display will blank for a short while and then the major number of the firmware revision will be shown The display will blank again and then show the first digit of the
28. ing via RS 232 serial control using the baud rate set by the B option Contact switching via the Options port disabled 9 2 Channel switching via RC4 remote Contact switching disabled 3 As per 1 but with contact switching enabled Set a new password for use with the lock mode Enter the Switch Mode menu aj AJ default 2 KVM Speaker 3 KVM only 4 Speaker only 5 USB1 only 6 USB2 only TJ Enter the Autoscan Time Delay menu 1 Autoscan disabled 5 15 seconds v v 2 2 seconds 6 30 seconds 3 5 seconds efaut 1 minute 4 7 seconds 8 5 minutes U Enter the User Preferences menu J Enable mouse switching ef 2 Disable mouse switching 7 Cycle all ports when using Hotkey Tab or Autoscan default 8 Cycle only active ports when using Hotkey Tab or Autoscan You can press Esc at any point to exit default or denote from an option and the default settings return to the main for each group of menu section options Page 18 724 746 5500 blackbox com Chapter 4 Configuration 4 2 General configuration 4 2 1 Changing hotkeys Wizard DP USB units use Ctrl and Art as their standard hotkeys These can be changed if they clash with other software or hard ware within the installation 4 2 1 1 To change the hotkeys 1 Enter the Configuration menu 2 Press H to enter the Hotkey menu and then press either UJ to choose Ctrl Alt
29. ll Lock and 1 keys If your keyboard has special media keys these also cannot be used as part of the password When you have typed in your password press ll to store it Don t worry if you type the password incorrectly you can always re enter configure mode and set the password again 4 Press EJ and then Enter to exit the menu and save changes 5 1 4 4 To cancel the password 1 Enter the Configuration menu 2 Press PJ and then Enter The display will show 3 Press Enter to remove the existing password 4 Press EJ and then Enter to exit the menu and save changes 5 1 4 5 If you forget the password To clear an existing password Connect the OPTIONS port of the unit to the serial port of a computer and transmit the text clrpwd to the unit 724 746 5500 blackbox com Page 29 ServSwitch Wizard DP USB 5 2 Autoscanning When enabled the autoscan mode switches between the connected computers in sequence This is useful to allow you to sample activity among the connected computers Two scanning modes are available e Cycle all ports This mode visits in turn to each connected computer This mode should be used with care due to the reasons given in the warning below To prepare for this autoscan mode choose UJ 7 within the configuration menu see right e Cycle only active ports Only computer ports where an active computer is detected will be viewed This mode avoids blank screens from being displaye
30. ll switch only the speakers Will switch only USB peripheral 1 Will switch only USB peripheral 2 Note If an indicator flashes it signifies that the respective peripheral is currently switched to another computer channel 2 Press the COMPUTER button repeatedly to select the required computer channel 724 746 5500 blackbox com Page 25 ServSwitch Wizard DP USB 5 1 2 Selecting a computer using hotkeys Using hotkey combinations you can quickly switch the keyboard video monitor s mouse and speakers and USB peripherals to any computer channel 5 1 2 1 What are hotkeys The Ctrl and Art keys when pressed in combination are called hotkeys and they signal to the Wizard DP USB unit that you wish to control it rather than the computer However if these particular hotkeys clash with another device or program you can change them to a different combination within the Configuration menu There are two mains ways to use hotkeys Standard and Additional 5 1 2 2 Standard hotkey press combinations The standard hotkey press combinations allow you to change channels with the minimum of keypresses 1 Simultaneously press and hold Ctrl and Att or other hotkeys if altered 2 While still holding Ctrl and Alt press the number key of the required channel address or the TAB key then release all of the keys Note The numbers on your keyboard s numeric keypad are not valid use only the numeral keys above the QWE
31. ming UD GF adecco cad 22 4 3 1 Items required to perform an upgrade eene 22 4 3 2 To use the KVM Firmware Uploader utility nnns 22 4 3 3 Issues to consider when performing flash upgrades 24 5 QCA c M a ae 25 O 25 5 1 1 To select a computer using the front panel 25 5 1 2 Selecting a computer using hotkeys nn 26 5 1 3 Selecting a computer using the mouse buttons 28 5 1 4 Locking access to the complitels sisi ie t ee teks o icis e nd i d ec Ue rebar ai 29 52 ese O 30 5 2 1 To Select an a toscari mode iti it 30 5 2 2 To select an autoscan period nennen eren net nn erre enter nne 31 5 2 3 To Start AUTOSCAM MING sch rte dre rna hu deeper fau p tu ta d aa tu ei ta e e 31 5 22 TO STOP aUtosc S e ET 31 Al Cable INS admite tate pa alt dia a ni ata ela dl 32 A2 Safety INTONAT anis ante a a toti na E ni taia Tr a d da ta n i Um 33 724 746 5500 blackbox com Page 5 ServSwitch Wizard DP USB 1 Specifications Approvals CE FCC Hardware Compatibility All computers with DisplayPort video interfaces and USB ports Software Compatibility Operates with all known software and operating systems including Windows Linux Unix BSD all Sun OS all Mac OS NetWare etc Connectors Video DisplayPort sockets x 4 USB USB Type A x 4 USB Type B x 4 Audio 3 5mm jack Other 10p10c options jack Power jack Operating Temperature 32 t
32. o 104 F 0 to 40 C Power DC jack power adapter included Input 100 240 VAC 50 60 Hz Output 5VDC 12 5W 1 1 What s Included Your package should include the following items If anything is missing or damaged contact Black Box at 724 746 5500 or infoO blackbox com e ServSwitch Wizard DP USB unit KV9804A e Power adapter and power cord e 4 Self adhesive feet e CD ROM containing this user manual in PDF format 1 2 Additional Items You May Need Note Due to the very high speed signals used by DisplayPort connections the use of high quality cable is vital in order to ensure a reliable video connection through the switch Low cost non compliant cables may lead to intermittent or distorted video For details about third party cable solutions please see the Products section of the VESA DisplayPort website www displayport org e DisplayPort to DisplayPort video link cable x 4 e USB type A to type B link cable x 4 e Audio 3 5mm link cable x 4 Upgrade cable e Rack mount adapter e 19 rackmount chassis Page 6 724 746 5500 blackbox com Chapter 2 Overview 2 Overview Thank you for choosing the ServSwitch Wizard DP USB KV9804A which offers high quality video switching DisplayPort 1 1 compliant together with individual sharing of peripherals between up to four computers The KVM speakers and two separate USB devices attached to the Wizard DP USB unit can either be switched in unison as nor mal or you can
33. onfiguration menu During normal use the seven segment display on the front panel shows the number of the currently selected computer channel From this condition enter configuration mode as follows 1 Press and hold the front panel COMPUTER button for roughly five seconds The display will show 2 On the keyboard press the letter key for the required menu section e g SJ The display will show the pressed letter e g 3 Press the number of the required setting e g 4 The display will show the pressed number e g 4 Press Enter to accept the setting and return to the main menu section The display will show 5 You can now continue with your next configuration change go to step 2 or exit from the configuration menu see below To exit the configuration menu and save changes e Press E and then press Enter to exit and save changes To exit the configuration menu without saving e Press either of the front panel buttons BJ Enter the OPTIONS port Baud rate menu 1 1200 eu 5 38400 2 2400 6 57600 3 9600 z 115200 4 19200 FJ Enter the Functions menu 4 Show current firmware version 8 Reset configuration to factory defaults r is displayed momentarily HJ Enter the Hotkey menu 1 Ctrl Alt Cun 5 Alt 2 Ctrl Shift 6 Left Ctrl Alt 3 Alt Shift 7 Right Ctrl Alt 4 Right Alt 8 Hotkeys disabled o Enter the Options port behavior menu 11 Channel switch
34. opy all contained files to the same folder on the upgrade computer 2 Power off the Wizard DP USB unit Remove the power supply plug from the rear panel of the unit 3 Connect the upgrade computer to the Wizard DP USB unit Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable Figure 4 1 Connecting the optional upgrade cable to the Options port There is no need to adjust the computer s serial port settings as the application will do this automatically 4 Invoke upgrade mode While powering on or when already powered Press and hold the COMPUTER and MODE buttons for up to ten seconds until the numeric indicator shows Page 22 724 746 5500 blackbox com Chapter 4 Configuration 5 Run the KVM Firmware Uploader utility From that folder select the KVMUploader icon to run the upgrade utility The KVM Firmware Uploader dialog will be displayed KVM Firmware Uploader BLACK BOX NETWORK SERVICES File to upload Select upload file Browse Intended Target Units Upload file unit unkno Help New firmware version Upload file version unknown Advanced Unit connected Target unit unknown Query Unit Current firmware version Target version unknowr Upload Now Waiting For user input Abort J 6 Query the Wizard DP USB unit Click the Query Unit button to confirm that communication is possible with the Wizard DP U
35. playPort link cable to connect the video output of the computer s graphic port to the video port of the required chan nel on the rear of the unit Figure 3 7 Connecting a DisplayPort link to the Wizard DP USB Note Due to the very high speed signals used by DisplayPort connections the use of high quality cable is vital in order to ensure a reliable video connection through the switch Low cost non compliant cables may lead to intermittent or distorted video For details about third party cable solutions please see the Products section of the VESA DisplayPort website www displayport org Page 12 724 746 5500 blackbox com Chapter 3 Installation 3 2 3 Power connection The Wizard DP USB unit is supplied with a 12 5W power adapter There is no on off switch on the unit so operation begins as soon as a power adapter is connected 3 2 3 1 Connecting the power adapter 1 Attach the output lead from the power adapter to the 5v socket on the rear panel of the unit x Y INDOOR USE ONLY jam Figure 3 8 Connecting the power adapter to the Wizard DP USB Note Both the unit and its power supply generate heat when in operation and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface tempera ture ex
36. sleep mode and be awakened when its channel is selected as soon as you press a key or move the mouse The computer and peripherals must support the USB Remote Wakeup feature Figure 2 1 Wizard DP USB KV98044 switch sharing four peripherals across four systems 724 746 5500 blackbox com Page 7 ServSwitch Wizard DP USB 2 1 Wizard DP USB features The Wizard DP USB unit is housed within durable metallic enclosure with all connectors situated at the rear panel The smart front face features the control buttons and the operation indicators BLACK BOX COMPUTER KVM SPK USB1 USB2 www blackbox com zervSwitch Wizard DP USB COMPUTER button Indicators MODE button Press to change to the The four indicators KVM SPK USB1 USB2 show Press to determine which next computer channel which peripherals are switched to the current computer peripherals should be channel OR as you begin pressing the MODE button the switched to another com peripherals that will be switched during the next press es puter channel will occur of the COMPUTER button when the COMPUTER The seven segment numeric display indicates the comput Dutton is pressed er channel that is currently active Kem UD SS Ene 4 3 22 g eoe a 10 gt INDOOR USE ONLY
37. t in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade 3 1 1 Rack mount The optional brackets plus four screws allow the unit to be secured within a standard rack slot as shown in Figure 3 1 3 i 3 i 3 sy EON Figure 3 1 Fixing the optional rack brackets 724 746 5500 blackbox com Page 9 ServSwitch Wizard DP USB 3 2 Connections Connections do not need to be carried out in the order given within this guide however where possible connect the power in as a final step 3 2 1 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems Ensure that power is disconnected from the Wizard DP USB unit 3 2 1 1 Connecting peripherals to the user console 1 Position your peripheral devices in the vicinity of the unit such that their cables will easily reach 2 Keyboard and mouse Attach the leads from your USB keyboard and mouse to the USB sockets specifically labeled with key board and mouse symbols The keyboard and mouse will operate in any of the USB sockets however True Emulation is not available on the sockets labeled USB1 or USB2 Note The unit s True Emulation feature will read the full characteristics of the keyboard and mouse and will present those to each connected computer concurrently This ensures that
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